About Digital Asset
Digital Asset helps companies of all sizes and across industries get distributed applications to market faster, and stay there longer. At the core of our service offering is Daml (), the open source and platform-independent smart contract framework that enables developers to write an application once and deploy it anywhere. Today, we work with some of the largest companies in the world to harness the transformative power of smart contracts - a component of the distributed ledger technology (DLT) stack - and change the way applications are developed, deployed and used to solve real-world business challenges.
Digital Asset is a global company with offices in New York, London, Budapest, Zurich, Hong Kong, and Sydney.
As we grow our team, we will maintain the dynamic, collaborative and pragmatic way of working that has grounded our efforts from the beginning. If you seek to develop solutions others have yet to contemplate, this opportunity may be right for you!
Opportunity
The Digital Asset Client Experience ("CX") Team has the broadest range of role responsibilities in DA, and interacts with every other team - Product/Engineering, Sales, Marketing, Legal, Finance & Operations, and senior management. CX Team members provide services to a large and diverse set of clients, and are involved in the end-to-end client relationship from pre-sales and business development, through to solution, design and requirements, through to software delivery and implementation.
The CX Team is focused on delivering professional services to convert client mandates into active DA product use, support clients and partners in their development process, and transform mandates into long term, profitable DA relationships. Our core responsibilities include:
Digital Asset is looking for CX Managers who bring a strong mix of experience in business process, use case creation and documentation, technology project management and agile software delivery. CX Managers are responsible for managing client requirements, developing novel solutions and coordinating with Product and Engineering across key client-facing and business initiatives. CX Managers work closely with the Sales and Marketing teams to build an active and diverse pipeline, drive client initiatives to production and grow our relationship with clients and presence across industries.
Key Responsibilities
Within the CX team our Managers are responsible for
Key Criteria