ONNEC Group is a leading independent technology partner and global integrator with over 30 years of experience and a team of 800+ global experts. We specialize in providing end-to-end connectivity solutions that propel organizations worldwide.
Our services range from structured cabling to managed services, offering complete infrastructure solutions for business connectivity. We are a rapidly growing organization committed to creating a challenging, supportive, and satisfying work environment. ONNEC has achieved the Investors in Diversity Foundational Award for our dedication to equality, diversity, and inclusion.
The Sales Support Administrator will play a crucial role in supporting ONNEC's sales team, ensuring smooth operations and efficient processes. This includes assisting the Sales Operations Manager with tasks related to Tender and Proposal preparation throughout the bid process, from initial stages to opportunity closure.
Key Responsibilities:
- Order Processing: Accurately input sales orders into the ERP system promptly.
- Customer Relationship Management (CRM): Update customer and sales opportunity information, track inquiries, feedback, and sales progress, and maintain an accurate sales pipeline for forecasting.
- Sales Team Support & Process Compliance: Assist with administrative tasks, coordinate communication, help prepare bids, gather information from various teams, ensure timely proposal submission, organise meetings and training, review proposals for quality and compliance, enforce sales processes, and maintain professionalism and confidentiality.
- Document Management: Organise and maintain sales documents and proposals, keep the tender library organized and secure.
- Product Knowledge Support: Stay updated on company products, services, and market trends.
Qualifications and Skills:
- Familiarity with CRM systems (e.g., Intact, Sage, Netsuite)
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to produce high-quality proposals and presentations
- Strong organizational and interpersonal skills
- Excellent communication skills
- Ability to work under pressure and meet deadlines
- Flexible approach and ownership of tasks
- Enthusiastic, dynamic, and customer-focused personality
- Presentable with a confident manner
Key Relationships:
- External: Clients, Suppliers, Manufacturers
Success Metrics:
- Timely, high-quality tender documents
- Adherence to procedures and standards
- Compliance with data security and environmental policies
If you possess the required skills and experience, click apply now to be considered for the Sales Support Administrator position. We look forward to hearing from you!