Job Title: Policy & Performance Officer Location: Stockwell, London, SW9 Salary: 35,000 - 38,000 per annum (depending on experience) plus benefits Job Type: Full Time, Fixed Term Contract 12 months Closing Date: 17thJuly 2025 About SW9 Community Housing SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Network Homes. With a turnover of 11m, and rising, and in excess of 150million of inward investment provided by Sovereign Network Group (SNG) with ambitious plans for the future, and we want a like-minded visionary to join us on this journey. About the role: You will work as part of the team to analyse and interpret performance data from across the organisation in order to produce the monthly performance scorecard, ensuring timelines, accuracy and alignment with the reporting standards of the parent organisation. Reviewing, researching and developing new policies using strong report writing skills to present business rationale and recommendations clearly and effectively. Key Accountabilities Policy & Performance: To compile and collate performance information from various systems onto our key performance scorecards and to liaise with internal and external stakeholders to ensure their contribution to regular performance reports. To develop new reports and presentation options to align with the strategic objectives of the management and Board. To assist the Policy and Performance Manager with reviewing the annual KPI scorecard and performance framework ensuring data integrity at all times to invoke the confidence of internal colleagues and all stakeholders. To build new customer surveys and compile the results for reporting back to the wider team. To provide support to managers who are reviewing policies and procedures in their relevant business area, by undertaking research, assisting with drafting new policies and providing guidance on Equality Impact Assessments. To create and maintain a database of forms used by the operational teams to ensure staff are working consistently and in line with latest procedural guidance. Business Support Duties: To provide administrative support including pre and post meeting administration for the Board and Committee. To help prepare presentations and reports for meetings, including formatting and gathering relevant information to ensure accuracy and professionalism. To provide administrative assistance in handling subject access requests (SARs) and insurance cases. To liaise with contractors and suppliers to source documentation required for the contract register. To assist with setting up colleagues on various systems including the telephone and lone worker device systems. Ensuring the systems are kept up to date in line with business need. To assist with targeted reviews and projects which support the ongoing improvement of SW9's corporate and service-level performance. To provide support to the Policy and Performance Manager the wider business support team when required. To assist with covering reception and the telephone where required. About you: Education: A Higher-level standard of education which includes exposure to research skills and data analytical applications commensurate to the role. Educated to Batchelors degree level or equivalent. Knowledge and skills: To demonstrate proficiency in the Microsoft Office suite (Word, Excel, Outlook, PowerPoint, SharePoint). Experience in using PowerBI or similar software, or a willingness to learn. Strong attention to detail and the ability to question information provided by stakeholders. An understand of the importance of data protection To have a helpful approach to residents, colleagues, and members of the public Demonstrate self-motivation and enthusiasm Good written and verbal communication skills Ability to work on own or as part of a team including the ability to work effectively with stakeholders Must have strong excellent organisational and planning skills Experience: Experience of analysis of data and information for performance and scrutiny purposes. Experience of successfully managing own workload in an environment where deadlines and priorities frequently change and are often conflicting Strong administrative experience in public, private, or social housing sector Good knowledge of IT systems including Word, Excel and Outlook. Excellent analytical skills to identify a range of issues from information gathered. Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. Benefits: A defined contribution Pensions Scheme (employer match up to 8%) 5 x annual salary life assurance cover Competitive annual leave entitlement Interest-free loans (including season ticket loan, Cycle-to-Work scheme, rent deposit loan) Medicash Health Insurance incl employee assistance programme Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Performance Improvement Coordinator, Public Policy and Efficiency Officer, and Policy and Operations Analyst may also be considered.
Jul 18, 2025
Full time
Job Title: Policy & Performance Officer Location: Stockwell, London, SW9 Salary: 35,000 - 38,000 per annum (depending on experience) plus benefits Job Type: Full Time, Fixed Term Contract 12 months Closing Date: 17thJuly 2025 About SW9 Community Housing SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Network Homes. With a turnover of 11m, and rising, and in excess of 150million of inward investment provided by Sovereign Network Group (SNG) with ambitious plans for the future, and we want a like-minded visionary to join us on this journey. About the role: You will work as part of the team to analyse and interpret performance data from across the organisation in order to produce the monthly performance scorecard, ensuring timelines, accuracy and alignment with the reporting standards of the parent organisation. Reviewing, researching and developing new policies using strong report writing skills to present business rationale and recommendations clearly and effectively. Key Accountabilities Policy & Performance: To compile and collate performance information from various systems onto our key performance scorecards and to liaise with internal and external stakeholders to ensure their contribution to regular performance reports. To develop new reports and presentation options to align with the strategic objectives of the management and Board. To assist the Policy and Performance Manager with reviewing the annual KPI scorecard and performance framework ensuring data integrity at all times to invoke the confidence of internal colleagues and all stakeholders. To build new customer surveys and compile the results for reporting back to the wider team. To provide support to managers who are reviewing policies and procedures in their relevant business area, by undertaking research, assisting with drafting new policies and providing guidance on Equality Impact Assessments. To create and maintain a database of forms used by the operational teams to ensure staff are working consistently and in line with latest procedural guidance. Business Support Duties: To provide administrative support including pre and post meeting administration for the Board and Committee. To help prepare presentations and reports for meetings, including formatting and gathering relevant information to ensure accuracy and professionalism. To provide administrative assistance in handling subject access requests (SARs) and insurance cases. To liaise with contractors and suppliers to source documentation required for the contract register. To assist with setting up colleagues on various systems including the telephone and lone worker device systems. Ensuring the systems are kept up to date in line with business need. To assist with targeted reviews and projects which support the ongoing improvement of SW9's corporate and service-level performance. To provide support to the Policy and Performance Manager the wider business support team when required. To assist with covering reception and the telephone where required. About you: Education: A Higher-level standard of education which includes exposure to research skills and data analytical applications commensurate to the role. Educated to Batchelors degree level or equivalent. Knowledge and skills: To demonstrate proficiency in the Microsoft Office suite (Word, Excel, Outlook, PowerPoint, SharePoint). Experience in using PowerBI or similar software, or a willingness to learn. Strong attention to detail and the ability to question information provided by stakeholders. An understand of the importance of data protection To have a helpful approach to residents, colleagues, and members of the public Demonstrate self-motivation and enthusiasm Good written and verbal communication skills Ability to work on own or as part of a team including the ability to work effectively with stakeholders Must have strong excellent organisational and planning skills Experience: Experience of analysis of data and information for performance and scrutiny purposes. Experience of successfully managing own workload in an environment where deadlines and priorities frequently change and are often conflicting Strong administrative experience in public, private, or social housing sector Good knowledge of IT systems including Word, Excel and Outlook. Excellent analytical skills to identify a range of issues from information gathered. Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. Benefits: A defined contribution Pensions Scheme (employer match up to 8%) 5 x annual salary life assurance cover Competitive annual leave entitlement Interest-free loans (including season ticket loan, Cycle-to-Work scheme, rent deposit loan) Medicash Health Insurance incl employee assistance programme Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Performance Improvement Coordinator, Public Policy and Efficiency Officer, and Policy and Operations Analyst may also be considered.
Sewell Wallis is recruiting for a global firm in the heart of Sheffield, South Yorkshire. This business is operating in 40+ countries and has well over 50 offices worldwide. Due to expansion, they're looking for an Anti Money Laundering Analyst to join their team. This is a 24-month fixed-term contract role and an excellent opportunity for someone looking to start their career in Risk and Compliance. We offer hybrid working for this job. What will you be doing? In this key AML Analyst role, you will work within the Monitoring Team which is responsible for the administration of the ongoing monitoring of the client database. The primary focus of this team is to ensure client due diligence held on file is up to date, accurate and meets our Anti-Money Laundering and Counter Terrorist Financing responsibilities. Assessing the risk profile of existing clients and whether there have been any changes. Liaising with Partners on client due diligence issues. Running company searches and press searches. Supporting the Deputy Money Laundering Officer on the administration of general anti-money laundering issues and client due diligence matters. Assisting members of the AML team with research projects and day-to-day compliance with AML regulatory matters as they arise. What skills are we looking for? Educated to degree level and/or qualified in KYC/Compliance and have worked in a professional services environment. Knowledge and understanding of the Money Laundering Regulations 2017 and the EU's 5th Money Laundering Directive. Sound working knowledge of Microsoft Outlook and Microsoft Excel. Ability to analyse, research and make informed decisions. A solution driven approach with the ability to take a practical, common-sense approach to resolve issues. Excellent attention to detail and accuracy. Good time management skills to prioritise workloads, and the ability to manage multiple tasks simultaneously. Excellent verbal, written and face-to-face communication skills. Desire to work in a team but also self-motivated. Strong organisational skills and ability to prioritise. Enthusiastic, positive and committed team member. What's on offer? Working from home a few days per week. Cycle to work scheme. 50% towards your gym membership. Bonus scheme. 25 days holiday. Loyalty awards. If you are interested in this role, apply below or contact Lewis Walker for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Jul 18, 2025
Contractor
Sewell Wallis is recruiting for a global firm in the heart of Sheffield, South Yorkshire. This business is operating in 40+ countries and has well over 50 offices worldwide. Due to expansion, they're looking for an Anti Money Laundering Analyst to join their team. This is a 24-month fixed-term contract role and an excellent opportunity for someone looking to start their career in Risk and Compliance. We offer hybrid working for this job. What will you be doing? In this key AML Analyst role, you will work within the Monitoring Team which is responsible for the administration of the ongoing monitoring of the client database. The primary focus of this team is to ensure client due diligence held on file is up to date, accurate and meets our Anti-Money Laundering and Counter Terrorist Financing responsibilities. Assessing the risk profile of existing clients and whether there have been any changes. Liaising with Partners on client due diligence issues. Running company searches and press searches. Supporting the Deputy Money Laundering Officer on the administration of general anti-money laundering issues and client due diligence matters. Assisting members of the AML team with research projects and day-to-day compliance with AML regulatory matters as they arise. What skills are we looking for? Educated to degree level and/or qualified in KYC/Compliance and have worked in a professional services environment. Knowledge and understanding of the Money Laundering Regulations 2017 and the EU's 5th Money Laundering Directive. Sound working knowledge of Microsoft Outlook and Microsoft Excel. Ability to analyse, research and make informed decisions. A solution driven approach with the ability to take a practical, common-sense approach to resolve issues. Excellent attention to detail and accuracy. Good time management skills to prioritise workloads, and the ability to manage multiple tasks simultaneously. Excellent verbal, written and face-to-face communication skills. Desire to work in a team but also self-motivated. Strong organisational skills and ability to prioritise. Enthusiastic, positive and committed team member. What's on offer? Working from home a few days per week. Cycle to work scheme. 50% towards your gym membership. Bonus scheme. 25 days holiday. Loyalty awards. If you are interested in this role, apply below or contact Lewis Walker for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
We are seeking a talented Business Analyst to steer projects that align with policy and regulatory objectives through effective stakeholder engagement and requirement gathering. In this role, you will develop compelling business cases, support decision-making with data-driven insights, and drive digital transformation initiatives. You will have the opportunity to optimise business processes, ensure compliance with regulatory frameworks, and collaborate with cross-functional teams to deliver comprehensive solutions. Additionally, you will mentor junior team members and contribute to developing internal best practices within our consultancy. If this sounds like you, we can't wait to hear from you! KEY RESPONSIBILITIES: Lead business analysis workstreams, applying structured methodologies (e.g., Agile, Waterfall, or hybrid approaches) to deliver impactful solutions, ensuring adherence to industry standards and best practices Engage with stakeholders across public and privatesector organisations, facilitating workshops and gathering requirements to ensure project alignment with policy, regulatory, and operational objectives, while fostering strong stakeholder relationships and communication channels Develop business cases and investment appraisals to support decision-making for large-scale government programmes, ensuring value for money and alignment with strategic goals, while clearly communicating the benefits and risks to stakeholders Apply data-driven methodologies to assess service performance, leveraging tools such as Power BI, Excel, and automation technologies to drive evidence-based decisions, ensuring the accuracy and reliability of data used in analysis Support digital transformation and service redesign initiatives, helping agencies integrate emerging technologies such as AI, automation, and cloud-based solutions to enhance operational effectiveness and maintain scalability, security, and compliance Conduct business process modelling and re-engineering, identifying inefficiencies and designing optimised workflows that meet compliance and security requirements, employing techniques such as BPMN or UML Work within complex regulatory and governance frameworks, ensuring all analysis and recommendations align with government policies, procurement regulations, and security protocols, while staying updated on changes in legislation affecting the sector Collaborate with cross-functional teams, including policy advisors, IT specialists, procurement officers, and programme managers, to deliver end-to-end solutions, promoting a collaborative and inclusive work environment Support the development of internal best practices within our consultancy, contributing to knowledge-sharing initiatives and capability-building for our Business Analysis function, including mentoring junior analysts and developing training programs. REQUIRED SKILLS: Experience in business analysis within a consulting environment or client-facing roles Experience working within or alongside the public sector or defence organisations (e.g., MoD, Home Office, local government, or other civil service bodies) Proven expertise in business analysis methodologies, including Agile BA, BPMN, process mapping, and requirements elicitation Proven ability to produce clear, comprehensive, and well-structured documentation, including business requirements, process maps, project plans, user guides, and technical reports, ensuring accuracy and adherence to organisational standards Expertise in identifying, analysing, and validating business and user requirements to inform decision-making Familiarity with financial and economic appraisal techniques, including HM Treasury's Green Book principles (desirable for UK-based roles) Understanding of digital transformation within government, including GDS standards, procurement frameworks (e.g., G-Cloud, Digital Outcomes & Specialists), and cloud migration strategies Strong analytical skills with expertise in business process modelling, financial assessment, and digital transformation Excellent communication skills, with the ability to translate complex analysis into actionable recommendations Ability to build relationships with senior stakeholders, influence decision-making, and drive business change Security clearance eligibility (e.g., SC or DV clearance may be required depending on project assignments). INTERVIEW PROCESS: Stage 1: 20 min video call with the Hiring Manager Stage 2: 90 min F2F interview in our London office OUR COMMITTMENT TO DEI: At ADSP, we are committed to fostering an inclusive hiring process and believe in creating an environment where all candidates have equal opportunities to succeed. If you require any reasonable adjustments during the application or interview process, please do not hesitate to reach out to us at
Jul 18, 2025
Full time
We are seeking a talented Business Analyst to steer projects that align with policy and regulatory objectives through effective stakeholder engagement and requirement gathering. In this role, you will develop compelling business cases, support decision-making with data-driven insights, and drive digital transformation initiatives. You will have the opportunity to optimise business processes, ensure compliance with regulatory frameworks, and collaborate with cross-functional teams to deliver comprehensive solutions. Additionally, you will mentor junior team members and contribute to developing internal best practices within our consultancy. If this sounds like you, we can't wait to hear from you! KEY RESPONSIBILITIES: Lead business analysis workstreams, applying structured methodologies (e.g., Agile, Waterfall, or hybrid approaches) to deliver impactful solutions, ensuring adherence to industry standards and best practices Engage with stakeholders across public and privatesector organisations, facilitating workshops and gathering requirements to ensure project alignment with policy, regulatory, and operational objectives, while fostering strong stakeholder relationships and communication channels Develop business cases and investment appraisals to support decision-making for large-scale government programmes, ensuring value for money and alignment with strategic goals, while clearly communicating the benefits and risks to stakeholders Apply data-driven methodologies to assess service performance, leveraging tools such as Power BI, Excel, and automation technologies to drive evidence-based decisions, ensuring the accuracy and reliability of data used in analysis Support digital transformation and service redesign initiatives, helping agencies integrate emerging technologies such as AI, automation, and cloud-based solutions to enhance operational effectiveness and maintain scalability, security, and compliance Conduct business process modelling and re-engineering, identifying inefficiencies and designing optimised workflows that meet compliance and security requirements, employing techniques such as BPMN or UML Work within complex regulatory and governance frameworks, ensuring all analysis and recommendations align with government policies, procurement regulations, and security protocols, while staying updated on changes in legislation affecting the sector Collaborate with cross-functional teams, including policy advisors, IT specialists, procurement officers, and programme managers, to deliver end-to-end solutions, promoting a collaborative and inclusive work environment Support the development of internal best practices within our consultancy, contributing to knowledge-sharing initiatives and capability-building for our Business Analysis function, including mentoring junior analysts and developing training programs. REQUIRED SKILLS: Experience in business analysis within a consulting environment or client-facing roles Experience working within or alongside the public sector or defence organisations (e.g., MoD, Home Office, local government, or other civil service bodies) Proven expertise in business analysis methodologies, including Agile BA, BPMN, process mapping, and requirements elicitation Proven ability to produce clear, comprehensive, and well-structured documentation, including business requirements, process maps, project plans, user guides, and technical reports, ensuring accuracy and adherence to organisational standards Expertise in identifying, analysing, and validating business and user requirements to inform decision-making Familiarity with financial and economic appraisal techniques, including HM Treasury's Green Book principles (desirable for UK-based roles) Understanding of digital transformation within government, including GDS standards, procurement frameworks (e.g., G-Cloud, Digital Outcomes & Specialists), and cloud migration strategies Strong analytical skills with expertise in business process modelling, financial assessment, and digital transformation Excellent communication skills, with the ability to translate complex analysis into actionable recommendations Ability to build relationships with senior stakeholders, influence decision-making, and drive business change Security clearance eligibility (e.g., SC or DV clearance may be required depending on project assignments). INTERVIEW PROCESS: Stage 1: 20 min video call with the Hiring Manager Stage 2: 90 min F2F interview in our London office OUR COMMITTMENT TO DEI: At ADSP, we are committed to fostering an inclusive hiring process and believe in creating an environment where all candidates have equal opportunities to succeed. If you require any reasonable adjustments during the application or interview process, please do not hesitate to reach out to us at
Kroo Lending is here to support the life milestones of our customers. Loans can be for something joyful, or a bit grown up: a cargo bike for the commute with kids or replacing a tired old boiler. In understanding our customers better through data, Kroo Lending can support - and protect - them through their journey. We're a bank, and we're a startup: Kroo is able to take the best of both worlds to create products that our customers trust and love. We want to improve the relationship people have with their banks and money and, ultimately, give them more financial independence and control. How you'll contribute We're looking for a new team member with solid data experience who can get under the skin of our growing lending business. This role will sit within our growing data function (engineers, science and analysts) and work with the lending business as we prepare for an exciting growth phase and scaling of the business. The value of this role will be in structuring our data, reporting and analytics. That will be a range of fundamentals, like getting data cleaned and into our pipeline, through to presentational - helping create snappy materials to report and communicate the business performance. The following should give you an idea of what you'll be tackling, but you will have space to develop the role to your strengths. Establish and operate data models for our reporting structures. Audiences include Kroo's credit analytics, external reporting, and our monthly credit committee Independently digest and interrogate data, sourcing what you need to answer the questions that occur, working alongside specialist team members whenever helpful Data visualisation and presentation. Data is messy, you should be able to work proactively to interrogate and identify any stories Develop lending analytics with credit specialist support, including: customer credit profiles, application performance, credit decisioning, and portfolio performance Collaborate with wider colleagues on behalf of Lending, across product, engineering, finance, lending operations, research, and compliance Solid experience with SQL - required BI reporting (eg Tableau, Looker, Lightdash) - required Experience with dbt Git version control A proactive attitude, ability to navigate a startup environment Good attention to detail An understanding of consumer lending is a plus, or financial technology generally Communication and documentation skills for technical and non-technical team members About Our Process: We can be flexible with the structure of our interview process if someone's circumstances or timescales require it but our general structure is: People Screen - 30 mins Interview with the Head of Lending - 45 mins Interview with Technical Lead - 30 mins Interview Chief Lending & Deposits Officer and hiring manager - 1 hour - Face to face in the London office. Please let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you. At our cutting-edge fintech company, we know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer: Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed. Employer-sponsored volunteer program: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer-sponsored volunteer time. Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner. Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top-up. Top-notch equipment: We provide top-of-the-line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your setup if required. Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Central London. Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme. Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same. Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families. Room for growth: As a fast-paced, high-growth start-up, we're dedicated to providing our employees with room to grow and excel. You get full healthcare for you and your nuclear family via Vitality. Hybrid Working At Kroo Bank, we have a hybrid/ flexible policy that gives both individuals and teams a lot of freedom when it comes to using the office space to boost productivity. Our London office is a great resource to collaborate and candidates should be able to attend 1 - 2 days per week regularly to align with how we work at the moment. Diversity and Inclusion We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process. To all Recruitment Agencies At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes. To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.
Jul 18, 2025
Full time
Kroo Lending is here to support the life milestones of our customers. Loans can be for something joyful, or a bit grown up: a cargo bike for the commute with kids or replacing a tired old boiler. In understanding our customers better through data, Kroo Lending can support - and protect - them through their journey. We're a bank, and we're a startup: Kroo is able to take the best of both worlds to create products that our customers trust and love. We want to improve the relationship people have with their banks and money and, ultimately, give them more financial independence and control. How you'll contribute We're looking for a new team member with solid data experience who can get under the skin of our growing lending business. This role will sit within our growing data function (engineers, science and analysts) and work with the lending business as we prepare for an exciting growth phase and scaling of the business. The value of this role will be in structuring our data, reporting and analytics. That will be a range of fundamentals, like getting data cleaned and into our pipeline, through to presentational - helping create snappy materials to report and communicate the business performance. The following should give you an idea of what you'll be tackling, but you will have space to develop the role to your strengths. Establish and operate data models for our reporting structures. Audiences include Kroo's credit analytics, external reporting, and our monthly credit committee Independently digest and interrogate data, sourcing what you need to answer the questions that occur, working alongside specialist team members whenever helpful Data visualisation and presentation. Data is messy, you should be able to work proactively to interrogate and identify any stories Develop lending analytics with credit specialist support, including: customer credit profiles, application performance, credit decisioning, and portfolio performance Collaborate with wider colleagues on behalf of Lending, across product, engineering, finance, lending operations, research, and compliance Solid experience with SQL - required BI reporting (eg Tableau, Looker, Lightdash) - required Experience with dbt Git version control A proactive attitude, ability to navigate a startup environment Good attention to detail An understanding of consumer lending is a plus, or financial technology generally Communication and documentation skills for technical and non-technical team members About Our Process: We can be flexible with the structure of our interview process if someone's circumstances or timescales require it but our general structure is: People Screen - 30 mins Interview with the Head of Lending - 45 mins Interview with Technical Lead - 30 mins Interview Chief Lending & Deposits Officer and hiring manager - 1 hour - Face to face in the London office. Please let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you. At our cutting-edge fintech company, we know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer: Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed. Employer-sponsored volunteer program: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer-sponsored volunteer time. Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner. Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top-up. Top-notch equipment: We provide top-of-the-line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your setup if required. Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Central London. Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme. Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same. Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families. Room for growth: As a fast-paced, high-growth start-up, we're dedicated to providing our employees with room to grow and excel. You get full healthcare for you and your nuclear family via Vitality. Hybrid Working At Kroo Bank, we have a hybrid/ flexible policy that gives both individuals and teams a lot of freedom when it comes to using the office space to boost productivity. Our London office is a great resource to collaborate and candidates should be able to attend 1 - 2 days per week regularly to align with how we work at the moment. Diversity and Inclusion We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process. To all Recruitment Agencies At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes. To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.
The Global Reinsurance Solutions team seeks a Senior HR Data Analyst with strong Excel skills for key initiatives. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like The HR Data Analyst, guided by the HR Senior Specialist, will assist the People Organization (PO) with data analysis and reporting. Key initiatives are driven by the talent agenda, while daily tasks arise from the needs of the Chief People Officer. The Sr. People Analyst handles standard reporting and administrative support, with additional projects assigned as needed. Support the PO leader and their teams with business-critical people initiatives such as annual comp cycle and talent development and assist with tailoring corporate HR programs to meet local business needs. Provide meaningful and timely insight/analysis for core people reporting initiatives (i.e., headcount, turnover, hiring, etc.), including monthly and quarterly reviews. Work closely with Centres of Excellence (COE) to understand key resources and tools available to assist in supporting HR. Build and maintain trusting and effective working relationships with HR, while partnering with them to co-develop solutions that meet their current and future reporting needs. Manage online tools to support talent initiatives, such as pulling reports for and publishing relevant content on internal knowledge sharing sites. Support specialty projects in the following areas: Colleague Experience, Talent Acquisition, Total Rewards, and HR Operations Additional responsibilities and projects, as assigned. How this opportunity is different This role will take direction from aligned HR Leaders and will need to leverage the expertise of the PO and COE to gather a functional and operational understanding of its organizations business needs and how to best support them. Skills and experience that will lead to success Advanced Microsoft Excel skills, including v-look ups and pivot tables, with basic proficiency in Microsoft Word, PowerPoint, and SharePoint. Highly organized and agile with the ability to work with limited direction and prioritize complex workloads. High-touch client service and team skills with a willingness to help and support others. Strong critical thinking and problem-solving skills for working on initiatives to independently present options to solve complex data inquiries. Adept numeracy skills with accuracy and attention to detail. Effectively builds and maintains relationships with employees and colleagues at all levels in the organization. Strong communication skills, both written and verbal. A high level of confidentiality, discretion, and diplomacy. Education : Bachelor's degree How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Pay Transparency Laws: The salary range for this position (intended for U.S. applicants) is $65,000 - $75,000annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan. Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts,employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance p rogram that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
Jul 18, 2025
Full time
The Global Reinsurance Solutions team seeks a Senior HR Data Analyst with strong Excel skills for key initiatives. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like The HR Data Analyst, guided by the HR Senior Specialist, will assist the People Organization (PO) with data analysis and reporting. Key initiatives are driven by the talent agenda, while daily tasks arise from the needs of the Chief People Officer. The Sr. People Analyst handles standard reporting and administrative support, with additional projects assigned as needed. Support the PO leader and their teams with business-critical people initiatives such as annual comp cycle and talent development and assist with tailoring corporate HR programs to meet local business needs. Provide meaningful and timely insight/analysis for core people reporting initiatives (i.e., headcount, turnover, hiring, etc.), including monthly and quarterly reviews. Work closely with Centres of Excellence (COE) to understand key resources and tools available to assist in supporting HR. Build and maintain trusting and effective working relationships with HR, while partnering with them to co-develop solutions that meet their current and future reporting needs. Manage online tools to support talent initiatives, such as pulling reports for and publishing relevant content on internal knowledge sharing sites. Support specialty projects in the following areas: Colleague Experience, Talent Acquisition, Total Rewards, and HR Operations Additional responsibilities and projects, as assigned. How this opportunity is different This role will take direction from aligned HR Leaders and will need to leverage the expertise of the PO and COE to gather a functional and operational understanding of its organizations business needs and how to best support them. Skills and experience that will lead to success Advanced Microsoft Excel skills, including v-look ups and pivot tables, with basic proficiency in Microsoft Word, PowerPoint, and SharePoint. Highly organized and agile with the ability to work with limited direction and prioritize complex workloads. High-touch client service and team skills with a willingness to help and support others. Strong critical thinking and problem-solving skills for working on initiatives to independently present options to solve complex data inquiries. Adept numeracy skills with accuracy and attention to detail. Effectively builds and maintains relationships with employees and colleagues at all levels in the organization. Strong communication skills, both written and verbal. A high level of confidentiality, discretion, and diplomacy. Education : Bachelor's degree How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Pay Transparency Laws: The salary range for this position (intended for U.S. applicants) is $65,000 - $75,000annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan. Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts,employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance p rogram that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
Senior Business Analyst - Finance & Business Transformation page is loaded Senior Business Analyst - Finance & Business Transformation Apply locations London - Paddington London - Brentford time type Full time posted on Posted 2 Days Ago time left to apply End Date: July 28, 2025 (18 days left to apply) job requisition id JR101406 Within JCDecaux UK the role of Senior Business Analyst Finance - & Business Transformation (SBA-FBT) provides the company with a hybrid function delivering both pure business analysis and project management. The role sits within the Business Transformation department, part of the Technology & Innovation division, and reports to the Business Transformation Director (BTD), with dotted line reporting to the Chief Finance Officer. The role is the first point of contact for the divisions it serves, feeding any captured requirements into the Technical Solutions department for later delivery as well as having responsibility for the line management, and development of any Business Analysts aligned to the divisions associated with this role. In addition to division aligned goals the role also acts as the representative feeding into the division any company wide programmes that will have impact within division. JCDecaux UK is a challenging and ever evolving company where improvements to processes, systems and working practices are continually strived for, and the role of Senior Business Analyst is crucial to both aligned divisions and the wider company's success. What you'll be doing Business Analyst Specialisms & Division Alignment Finance & Business Transformation Senior Business Analyst - Finance & Business Transformation (SBA-FBT) The Finance and Business Transformation BA specialism focuses on supporting the Chief Finance Officer in delivering the technology elements that underpin both their strategic vision and tactical plans for the divisions. The role will also work in partnership with other senior members of both divisions to ensure that the detail needed for systems to be effective is captured and analysed. Specific Skills In depth experience of working with and supporting a finance function In depth experience of working with and supporting a customer facing support function Qualifications Accountancy or advanced management accountancy qualifications, and/or significant experience in working with, or in, a finance function in a £250m+ turnover company or business unit Capabilities Business Analysis Able to work with stakeholders to scope requirements and design solutions that meet business needs Capability to produce detailed service and functional specifications that can be used both within the business and with suppliers to gauge product to requirement fit Improve systems by studying current practices; designing modifications Determine operational objectives by studying business functions, gathering information and, evaluating output requirements and formats Prepare technical reports by collecting, analysing and summarizing information and trends Validate resource requirements and develop cost estimate models Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs of the client group Interpret and evaluate research data and develop integrated business analyses and projections for incorporation into strategic decision-making Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues Project Management Effective project leadership and control for delivery of multiple projects of different sizes and scopes, on time and within budget Financial management and reporting of IT Capex and OPEX projects Ensure projects align and deliver to business need and specified requirements The ability to command respect and to create a sense of community amongst the members of the project teams Knowledge of techniques for planning, monitoring and controlling programmes Preparing items for presentation to the Change Control Board Able to deputise for Business Transformation Director in chairing Change Control Board meetings when needed Stakeholder Management Build relationships with key business champions for management and delivery of business requirements Manages regular meetings with the business stakeholders to review progress; manage defects and prioritise requirements on the backlog Communicates with project stakeholders at all levels Forges and strengthens relationships with the business Communication of issues and risks at both project and business unit level Quality Management Adherence to the philosophy of continuous improvement through examination of all outcomes of processes, regardless of either a positive or negative outcome Ensures standard operating procedures (SOPs) are followed and are auditable across the divisions supported and where audits find non-adherence to SOPs that corrective actions are completed in a timely manner Personal Ability to listen, adapt and make suggestions Ability to persuade, to negotiate Languages: Fluency in English, French desirable Highly motivated and project orientated Strong organisational skills and attention to detail Strong communication skills (written and oral) Excellent analysis, testing and troubleshooting skills Strong written and presentation skills A little bit about you Qualifications Educated in a Business or IT related field or strong depth and breadth of relevant industry experience Completed or, working towards completion of, an industry recognised Business Analysis Qualification, along with at least 3 to 5 years of working as a business analyst A little bit more about us We believe in building a diverse and inclusive culture and positive employee experience. We are One Team, more than just ourselves. We are customer first, we understand, and help solve our customers' problems. We Test & Learn, we are empowered to learn and grow, unafraid of change. We choose to care, we are committed to doing the right thing, the right way. It's really important to us that we give as much to our colleagues as they give to us. Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves. We believe that diversity of thought, experience and background provides the platform for great creativity, We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. About our recruitment process . 1. You find or get sent this job advert, read it, and feel like you're you'd be a great addition to the JCD family. 2. You send in your application to let us know you're interested. 3. We see your application, get excited, and give you a call. 4. You'll meet us twice, depending on the role prepare a presentation and we'll get to know each other. 5. You'll begin your journey with us, were excited to support and develop you throughout you career. We're JCDecaux, the world's largest Digital Out-of-Home media business. You'll have used or seen our products, services and communication channels, even if you didn't realise it was us, because they're at the heart of communities on high streets and major roads and in transport hubs, shopping malls and supermarkets across the country in more than 80 countries worldwide. Our communication channels help businesses grow and thrive, and help non-commercial organisations reach the widest possible audience for their important messages. Our talented team make all this happen, working in a wide variety of roles to connect brands and communities. We're really proud that 50p in every £1 of revenue is reinvested into the communities we serve, so we can provide innovative, environmentally-responsible infrastructure and services designed to make cities better for everyone. This principle has been at the heart of our business from the beginning. If you join us, you will make a real difference.
Jul 18, 2025
Full time
Senior Business Analyst - Finance & Business Transformation page is loaded Senior Business Analyst - Finance & Business Transformation Apply locations London - Paddington London - Brentford time type Full time posted on Posted 2 Days Ago time left to apply End Date: July 28, 2025 (18 days left to apply) job requisition id JR101406 Within JCDecaux UK the role of Senior Business Analyst Finance - & Business Transformation (SBA-FBT) provides the company with a hybrid function delivering both pure business analysis and project management. The role sits within the Business Transformation department, part of the Technology & Innovation division, and reports to the Business Transformation Director (BTD), with dotted line reporting to the Chief Finance Officer. The role is the first point of contact for the divisions it serves, feeding any captured requirements into the Technical Solutions department for later delivery as well as having responsibility for the line management, and development of any Business Analysts aligned to the divisions associated with this role. In addition to division aligned goals the role also acts as the representative feeding into the division any company wide programmes that will have impact within division. JCDecaux UK is a challenging and ever evolving company where improvements to processes, systems and working practices are continually strived for, and the role of Senior Business Analyst is crucial to both aligned divisions and the wider company's success. What you'll be doing Business Analyst Specialisms & Division Alignment Finance & Business Transformation Senior Business Analyst - Finance & Business Transformation (SBA-FBT) The Finance and Business Transformation BA specialism focuses on supporting the Chief Finance Officer in delivering the technology elements that underpin both their strategic vision and tactical plans for the divisions. The role will also work in partnership with other senior members of both divisions to ensure that the detail needed for systems to be effective is captured and analysed. Specific Skills In depth experience of working with and supporting a finance function In depth experience of working with and supporting a customer facing support function Qualifications Accountancy or advanced management accountancy qualifications, and/or significant experience in working with, or in, a finance function in a £250m+ turnover company or business unit Capabilities Business Analysis Able to work with stakeholders to scope requirements and design solutions that meet business needs Capability to produce detailed service and functional specifications that can be used both within the business and with suppliers to gauge product to requirement fit Improve systems by studying current practices; designing modifications Determine operational objectives by studying business functions, gathering information and, evaluating output requirements and formats Prepare technical reports by collecting, analysing and summarizing information and trends Validate resource requirements and develop cost estimate models Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs of the client group Interpret and evaluate research data and develop integrated business analyses and projections for incorporation into strategic decision-making Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues Project Management Effective project leadership and control for delivery of multiple projects of different sizes and scopes, on time and within budget Financial management and reporting of IT Capex and OPEX projects Ensure projects align and deliver to business need and specified requirements The ability to command respect and to create a sense of community amongst the members of the project teams Knowledge of techniques for planning, monitoring and controlling programmes Preparing items for presentation to the Change Control Board Able to deputise for Business Transformation Director in chairing Change Control Board meetings when needed Stakeholder Management Build relationships with key business champions for management and delivery of business requirements Manages regular meetings with the business stakeholders to review progress; manage defects and prioritise requirements on the backlog Communicates with project stakeholders at all levels Forges and strengthens relationships with the business Communication of issues and risks at both project and business unit level Quality Management Adherence to the philosophy of continuous improvement through examination of all outcomes of processes, regardless of either a positive or negative outcome Ensures standard operating procedures (SOPs) are followed and are auditable across the divisions supported and where audits find non-adherence to SOPs that corrective actions are completed in a timely manner Personal Ability to listen, adapt and make suggestions Ability to persuade, to negotiate Languages: Fluency in English, French desirable Highly motivated and project orientated Strong organisational skills and attention to detail Strong communication skills (written and oral) Excellent analysis, testing and troubleshooting skills Strong written and presentation skills A little bit about you Qualifications Educated in a Business or IT related field or strong depth and breadth of relevant industry experience Completed or, working towards completion of, an industry recognised Business Analysis Qualification, along with at least 3 to 5 years of working as a business analyst A little bit more about us We believe in building a diverse and inclusive culture and positive employee experience. We are One Team, more than just ourselves. We are customer first, we understand, and help solve our customers' problems. We Test & Learn, we are empowered to learn and grow, unafraid of change. We choose to care, we are committed to doing the right thing, the right way. It's really important to us that we give as much to our colleagues as they give to us. Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves. We believe that diversity of thought, experience and background provides the platform for great creativity, We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. About our recruitment process . 1. You find or get sent this job advert, read it, and feel like you're you'd be a great addition to the JCD family. 2. You send in your application to let us know you're interested. 3. We see your application, get excited, and give you a call. 4. You'll meet us twice, depending on the role prepare a presentation and we'll get to know each other. 5. You'll begin your journey with us, were excited to support and develop you throughout you career. We're JCDecaux, the world's largest Digital Out-of-Home media business. You'll have used or seen our products, services and communication channels, even if you didn't realise it was us, because they're at the heart of communities on high streets and major roads and in transport hubs, shopping malls and supermarkets across the country in more than 80 countries worldwide. Our communication channels help businesses grow and thrive, and help non-commercial organisations reach the widest possible audience for their important messages. Our talented team make all this happen, working in a wide variety of roles to connect brands and communities. We're really proud that 50p in every £1 of revenue is reinvested into the communities we serve, so we can provide innovative, environmentally-responsible infrastructure and services designed to make cities better for everyone. This principle has been at the heart of our business from the beginning. If you join us, you will make a real difference.
43,001 - 47,779 per annum, flexible hybrid working pattern (2 days per week in office), 35-hour week, 39 days annual leave (including statutory days), good pension scheme and other generous benefits This post is subject to DBS clearance. Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Technology Solutions Analyst to join their Technology team on a permanent basis. Job Purpose: The successful candidate will drive digital transformation and optimise technology systems. This role focuses on analysing existing IT infrastructure, identifying technology needs, and implementing solutions that enhance service delivery, tenant engagement, and operational efficiency. The Technology Analyst will work closely with cross-functional teams to ensure technology aligns with business goals and supports the evolving needs of tenants and staff within this organisation. Principal duties and responsibilities: Assess current IT systems and infrastructure used in social housing, including housing management systems, tenant portals, and mobile solutions. Conduct gap analysis to identify areas for improvement, optimisation, or replacement in line with organisational goals. Evaluate new technology solutions that can improve operational efficiency, data management, and tenant services. Work with key stakeholders, including Housing Officers, Property Managers, Finance, and ICT, to gather and document technology requirements. Translate business needs into functional specifications, ensuring that technical solutions are aligned with housing operations and tenant needs. Develop detailed documentation for system integrations, upgrades, or new technology implementations. Working with the team to ensure smooth integration of housing management systems, mobile workforce solutions, and other digital tools. Provide recommendations for optimising existing systems to improve data accuracy, reporting capabilities, and user experience. Evaluate and manage relationships with external technology vendors and service providers, ensuring that their solutions align with the organisation's needs. Act as a liaison between users and the IT team, ensuring that technical issues are resolved promptly. In order to apply, you must have the following skills and experience: Proven experience as a Technology Analyst, Systems Analyst, or similar role in IT, preferably within the public sector or social housing. Strong knowledge of IT systems and infrastructure, particularly housing management systems (e.g. MRI, Northgate, Civica, Aareon) and tenant management portal - desirable. Experience with system integration, requirements gathering, and documentation of technical solutions. Experience working with cloud-based technologies, mobile solutions for field workers, and CRM systems. Strong understanding of IT systems, infrastructure, and software relevant to social housing operations (e.g., housing management systems, tenant engagement platforms). Awareness of key cybersecurity principles and the ability to assess and mitigate risks within IT infrastructure. Identify emerging trends and innovations that have the potential to reshape services offered, continuously assessing how future technologies will drive business transformation and create new opportunities. The ability to understand and document current state, future state and complete a gap analysis. Meticulous in documenting processes, preparing reports, and analysing data. The ability to deliver training material to system users. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 18, 2025
Full time
43,001 - 47,779 per annum, flexible hybrid working pattern (2 days per week in office), 35-hour week, 39 days annual leave (including statutory days), good pension scheme and other generous benefits This post is subject to DBS clearance. Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Technology Solutions Analyst to join their Technology team on a permanent basis. Job Purpose: The successful candidate will drive digital transformation and optimise technology systems. This role focuses on analysing existing IT infrastructure, identifying technology needs, and implementing solutions that enhance service delivery, tenant engagement, and operational efficiency. The Technology Analyst will work closely with cross-functional teams to ensure technology aligns with business goals and supports the evolving needs of tenants and staff within this organisation. Principal duties and responsibilities: Assess current IT systems and infrastructure used in social housing, including housing management systems, tenant portals, and mobile solutions. Conduct gap analysis to identify areas for improvement, optimisation, or replacement in line with organisational goals. Evaluate new technology solutions that can improve operational efficiency, data management, and tenant services. Work with key stakeholders, including Housing Officers, Property Managers, Finance, and ICT, to gather and document technology requirements. Translate business needs into functional specifications, ensuring that technical solutions are aligned with housing operations and tenant needs. Develop detailed documentation for system integrations, upgrades, or new technology implementations. Working with the team to ensure smooth integration of housing management systems, mobile workforce solutions, and other digital tools. Provide recommendations for optimising existing systems to improve data accuracy, reporting capabilities, and user experience. Evaluate and manage relationships with external technology vendors and service providers, ensuring that their solutions align with the organisation's needs. Act as a liaison between users and the IT team, ensuring that technical issues are resolved promptly. In order to apply, you must have the following skills and experience: Proven experience as a Technology Analyst, Systems Analyst, or similar role in IT, preferably within the public sector or social housing. Strong knowledge of IT systems and infrastructure, particularly housing management systems (e.g. MRI, Northgate, Civica, Aareon) and tenant management portal - desirable. Experience with system integration, requirements gathering, and documentation of technical solutions. Experience working with cloud-based technologies, mobile solutions for field workers, and CRM systems. Strong understanding of IT systems, infrastructure, and software relevant to social housing operations (e.g., housing management systems, tenant engagement platforms). Awareness of key cybersecurity principles and the ability to assess and mitigate risks within IT infrastructure. Identify emerging trends and innovations that have the potential to reshape services offered, continuously assessing how future technologies will drive business transformation and create new opportunities. The ability to understand and document current state, future state and complete a gap analysis. Meticulous in documenting processes, preparing reports, and analysing data. The ability to deliver training material to system users. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
43,001 - 47,779 per annum, flexible hybrid working pattern (2 days per week in office), 35-hour week, 39 days annual leave (including statutory days), good pension scheme and other generous benefits This post is subject to DBS clearance.Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Technology Process Improvement Analyst to join their Technology team on a permanent basis. Job Purpose: The Process Improvement Analyst will drive operational excellence internally. In this role, you will analyse and optimise business processes to ensure efficient, cost-effective, and tenant-focused service delivery. You will work closely with teams across the organisation to streamline workflows, integrate digital solutions, and support the continuous improvement of all housing operations. Principal duties and responsibilities: Conduct in-depth analysis of existing business processes including tenant services, repairs, asset management, and customer support. Create process maps (As-Is and To-Be) to identify inefficiencies, bottlenecks, and areas for improvement. Gather and document business requirements from stakeholders and operational teams. Recommend and design process enhancements that streamline operations, reduce costs, and improve service quality. Support the implementation of Lean or Six Sigma methodologies to eliminate waste and drive continuous improvement. Ensure changes align with regulatory standards (such as the Housing Act, Rent Standard, Decent Homes Standard, etc.). Collaborate with internal teams (Housing Officers, Property Managers, ICT, Finance, etc.) to ensure a thorough understanding of their challenges and operational goals. Analyse performance metrics (e.g., tenant satisfaction, repair times, rent arrears) to measure the effectiveness of current processes and proposed changes. Develop KPIs and dashboards to monitor the impact of business process changes. Assist in the planning and execution of process improvement projects, ensuring they are delivered on time and within budget. Work closely with ICT to integrate digital tools and technology solutions that improve operational efficiency (e.g., housing management systems, mobile workforce solutions). In order to apply, you must have the following skills and experience: Professional certifications such as Lean Six Sigma Green/Black Belt and Agile or equivalent experience. Proven experience in business process analysis, ideally within social housing, local government, or a similar public service environment. Strong experience with process mapping tools (e.g., Visio, Lucidchart) and business analysis techniques. Knowledge of UK social housing regulations, policies, and standards - desirable. Ability to analyse complex business processes and data, with a strong focus on identifying inefficiencies and recommending improvements. Skilled in diagnosing issues, proposing effective solutions, and working collaboratively to resolve them. Ability to build relationships with a wide range of stakeholders, both internal and external, at various levels of the organisation. Committed to improving the customer experience for tenants and housing service users. Meticulous in documenting processes, preparing reports, and analysing data. Able to communicate technical information to non- technical users. The ability to deliver training material to system users. If you have the relevant experience and would liek to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 17, 2025
Full time
43,001 - 47,779 per annum, flexible hybrid working pattern (2 days per week in office), 35-hour week, 39 days annual leave (including statutory days), good pension scheme and other generous benefits This post is subject to DBS clearance.Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Technology Process Improvement Analyst to join their Technology team on a permanent basis. Job Purpose: The Process Improvement Analyst will drive operational excellence internally. In this role, you will analyse and optimise business processes to ensure efficient, cost-effective, and tenant-focused service delivery. You will work closely with teams across the organisation to streamline workflows, integrate digital solutions, and support the continuous improvement of all housing operations. Principal duties and responsibilities: Conduct in-depth analysis of existing business processes including tenant services, repairs, asset management, and customer support. Create process maps (As-Is and To-Be) to identify inefficiencies, bottlenecks, and areas for improvement. Gather and document business requirements from stakeholders and operational teams. Recommend and design process enhancements that streamline operations, reduce costs, and improve service quality. Support the implementation of Lean or Six Sigma methodologies to eliminate waste and drive continuous improvement. Ensure changes align with regulatory standards (such as the Housing Act, Rent Standard, Decent Homes Standard, etc.). Collaborate with internal teams (Housing Officers, Property Managers, ICT, Finance, etc.) to ensure a thorough understanding of their challenges and operational goals. Analyse performance metrics (e.g., tenant satisfaction, repair times, rent arrears) to measure the effectiveness of current processes and proposed changes. Develop KPIs and dashboards to monitor the impact of business process changes. Assist in the planning and execution of process improvement projects, ensuring they are delivered on time and within budget. Work closely with ICT to integrate digital tools and technology solutions that improve operational efficiency (e.g., housing management systems, mobile workforce solutions). In order to apply, you must have the following skills and experience: Professional certifications such as Lean Six Sigma Green/Black Belt and Agile or equivalent experience. Proven experience in business process analysis, ideally within social housing, local government, or a similar public service environment. Strong experience with process mapping tools (e.g., Visio, Lucidchart) and business analysis techniques. Knowledge of UK social housing regulations, policies, and standards - desirable. Ability to analyse complex business processes and data, with a strong focus on identifying inefficiencies and recommending improvements. Skilled in diagnosing issues, proposing effective solutions, and working collaboratively to resolve them. Ability to build relationships with a wide range of stakeholders, both internal and external, at various levels of the organisation. Committed to improving the customer experience for tenants and housing service users. Meticulous in documenting processes, preparing reports, and analysing data. Able to communicate technical information to non- technical users. The ability to deliver training material to system users. If you have the relevant experience and would liek to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Looking for a role that will have a meaningful impact on compliance? We are looking for an individual to make a meaningful contribution to Markel's second line compliance oversight. What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The opportunity: The role is part of the International Division Compliance function, which is overseen by the Chief Compliance Officer. The team is well-established with operations in multiple countries, leading all of Markel's insurance activities outside the U.S. This role will report to the Head of Compliance Operations. This role provides a great opportunity to develop and grow your career in an exciting and growing business as part of an established compliance team. What you'll be doing: Evidencing completion of Regulatory returns and ensuring the business does not miss any regulatory deadlines via our External Regulatory Reporting Register and reporting these to various Boards and Committees. Dealing with international Licensing queries and renewal of our overseas reinsurance licences. Financial Promotions reviews, ensuring any communications where we are inviting customers to purchase a product or service from us is in line with regulations and are sound. Assisting with Broker TOBA requests, preparing signed agreements, answering queries as well as reviewing TOBA Due Diligence, document issuance, filing and maintaining of TOBA database. Complaints day to day management - monitoring, coordinating and ensuring regulatory timeframes are met for all complaints the business receives across all territories and platforms. Reporting of complaints and other forms of MI to various Committees and Boards as well as liaising with Lloyd's complaints team, Financial Ombudsman Service and other External Dispute Resolutions Services. Carrying out exception reporting on licensing, sanctions and gifts & hospitality, reporting any risks to senior management for review and MI to management groups, committees and boards. Assist the Compliance team with its regulatory queries and reporting as well as staying abreast of upcoming Regulatory Developments and circulating these weekly to the business. In some instances, providing a memo to the business which requires further review and analyse of the update. Support the production of presentations and papers by gathering the necessary MI, data and supplementary content, including formatting using Word, Excel, Powerpoint as required for relevant Boards and Committees. Gathering all business breaches, investigating regulatory or operational breaches and reporting findings as well as raising to various boards and committees. Overseeing the maintenance of compliance-related policies, procedures, and online training materials, in close collaboration with the wider team to ensure timely updates in line with regulatory developments. Ensuring these resources are issued to the business at least annually, while regularly monitoring completion rates to uphold consistent compliance across the organisation. Support the ongoing management of the SM&CR framework, including maintaining up-to-date Statements of Responsibilities, assisting with the certification process, monitoring fitness and propriety of Senior Managers and Certified Staff and ensuring timely regulatory applications. Our must-haves: Have prior experience completing compliance operational duties. Have relevant compliance experience in the insurance industry, with an understanding of FCA, PRA, Lloyd's, and other international regulators. Have strong writing skills and a good grasp of technology to support and automate processes. Have passed or be prepared to complete insurance compliance qualifications relevant to the role. Ongoing development is actively encouraged. Possess the initiative to work independently and have the confidence to take responsibility for decisions made, but always to be willing to seek help and guidance where necessary. Exhibit a proactive approach to improving processes and consistently seek opportunities to enhance Markel's compliance framework. Analytical thinking - investigates and comprehends trends, opportunities, and risks that could impact the business. Who we are: Markel Group (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further What's in it for you? A great starting salary plus annual bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that! Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
Jul 17, 2025
Full time
Looking for a role that will have a meaningful impact on compliance? We are looking for an individual to make a meaningful contribution to Markel's second line compliance oversight. What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The opportunity: The role is part of the International Division Compliance function, which is overseen by the Chief Compliance Officer. The team is well-established with operations in multiple countries, leading all of Markel's insurance activities outside the U.S. This role will report to the Head of Compliance Operations. This role provides a great opportunity to develop and grow your career in an exciting and growing business as part of an established compliance team. What you'll be doing: Evidencing completion of Regulatory returns and ensuring the business does not miss any regulatory deadlines via our External Regulatory Reporting Register and reporting these to various Boards and Committees. Dealing with international Licensing queries and renewal of our overseas reinsurance licences. Financial Promotions reviews, ensuring any communications where we are inviting customers to purchase a product or service from us is in line with regulations and are sound. Assisting with Broker TOBA requests, preparing signed agreements, answering queries as well as reviewing TOBA Due Diligence, document issuance, filing and maintaining of TOBA database. Complaints day to day management - monitoring, coordinating and ensuring regulatory timeframes are met for all complaints the business receives across all territories and platforms. Reporting of complaints and other forms of MI to various Committees and Boards as well as liaising with Lloyd's complaints team, Financial Ombudsman Service and other External Dispute Resolutions Services. Carrying out exception reporting on licensing, sanctions and gifts & hospitality, reporting any risks to senior management for review and MI to management groups, committees and boards. Assist the Compliance team with its regulatory queries and reporting as well as staying abreast of upcoming Regulatory Developments and circulating these weekly to the business. In some instances, providing a memo to the business which requires further review and analyse of the update. Support the production of presentations and papers by gathering the necessary MI, data and supplementary content, including formatting using Word, Excel, Powerpoint as required for relevant Boards and Committees. Gathering all business breaches, investigating regulatory or operational breaches and reporting findings as well as raising to various boards and committees. Overseeing the maintenance of compliance-related policies, procedures, and online training materials, in close collaboration with the wider team to ensure timely updates in line with regulatory developments. Ensuring these resources are issued to the business at least annually, while regularly monitoring completion rates to uphold consistent compliance across the organisation. Support the ongoing management of the SM&CR framework, including maintaining up-to-date Statements of Responsibilities, assisting with the certification process, monitoring fitness and propriety of Senior Managers and Certified Staff and ensuring timely regulatory applications. Our must-haves: Have prior experience completing compliance operational duties. Have relevant compliance experience in the insurance industry, with an understanding of FCA, PRA, Lloyd's, and other international regulators. Have strong writing skills and a good grasp of technology to support and automate processes. Have passed or be prepared to complete insurance compliance qualifications relevant to the role. Ongoing development is actively encouraged. Possess the initiative to work independently and have the confidence to take responsibility for decisions made, but always to be willing to seek help and guidance where necessary. Exhibit a proactive approach to improving processes and consistently seek opportunities to enhance Markel's compliance framework. Analytical thinking - investigates and comprehends trends, opportunities, and risks that could impact the business. Who we are: Markel Group (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further What's in it for you? A great starting salary plus annual bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that! Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
Principal Cybersecurity Researcher (Reverse Engineering) London, UK With 1,000 intelligence professionals, over $300M in sales, and serving over 1,900 clients worldwide, Recorded Future is the world's most advanced, and largest, intelligence company! Reversing Emulation and Testing (RET) is a core function of Insikt Group's Technical Analysis (TA) Team. We seek a principal technical threat researcher with deep subject-matter expertise across malware analysis, reverse engineering, and malicious tooling. This role requires the ability to lead high-impact research and drive innovation in analytical capabilities within Insikt Group. You will guide and shape technical research into state-sponsored and cybercriminal malware, collaborating across functional intelligence teams to support finished intelligence reporting and platform enrichment. Your responsibilities will include not only conducting advanced malware reverse engineering and infrastructure emulation but also designing and implementing internal tools and workflows that increase our team's efficiency. You will be expected to develop and formalize novel approaches to dynamic analysis, configuration extraction, and threat behavior modeling. This position entails representing Insikt Group's technical threat research in customer briefings, webinars, and industry engagements. You will communicate complex technical findings to diverse audiences ranging from internal stakeholders and threat analysts to customers and external partners, supporting both technical enablement and strategic advisory efforts. Additional responsibilities include authoring and reviewing high-visibility technical assessments, mentoring senior researchers, informing detection engineering across host- and network-based systems, identifying trends in offensive security tooling and tactics, and generating original research leads that inform Insikt Group's intelligence production. As a principal researcher, you will be expected to operate autonomously across a broad spectrum of malware and threat actor behaviors with little to no subject-matter gaps, providing leadership across both technical execution and strategic vision. Demonstrated experience in designing, executing, and publishing original threat research is required. What You'll Do: Collaborate with highly skilled analysts with expertise across many cybersecurity and threat intelligence groups Reverse engineer malware, including APT tools and Crimeware Drive technical research direction and develop tooling to advance malware analysis workflows. Represent technical expertise in customer briefings, industry presentations, and internal advisory discussions. Operate autonomously across all aspects of malware analysis and reverse engineering, mentor senior analysts, and drive the development of new research capabilities without subject-matter limitations. Track and analyze the development of red team tooling Develop network and host-based detection rules (YARA, Snort, and Sigma) to detect APT and cybercriminal campaigns in line with Insikt's research goals Develop analysis and extraction tooling for malicious artifacts Develop emulation capabilities to track malicious campaigns and networks Develop tools and methods to identify commodity and custom malware using retro hunting and advanced detection techniques Support other threat intelligence analysts by analyzing malware from advanced threat actors to develop leads and insights into actor infrastructure, tooling, and targeting Publish research on novel threats Stay on top of developments within the malware and malware analysis landscape, tracking key developments by following publications, blogs, and mailing lists Scope, author, review, and deliver finished intelligence reports that address customers' priority intelligence requirements (PIRs) across various cyber threat activity topics What You'll Bring (Required): Experience with static and dynamic malware analysis of Windows binaries using tools such as IDA Pro, Ghidra, Binary Ninja, Windbg, x64dbg, dnSpy, and Wireshark Experience writing network and endpoint signature detections using YARA, Sigma, and Snort rules Experience scripting in Python, Go, PowerShell, or Bash Knowledge of Windows operating system internals and the Windows API Knowledge of TCP/IP and other networking protocols Ability to convey complex technical and non-technical concepts in verbal products and excellent writing skills Proficiency in conducting threat hunting, malware analysis, and reverse engineering for Windows, macOS, or Linux Highly Desirable Skills/Experience (not required): BA/BS or MA/MS degree or equivalent experience in Computer Science, Information Security, Cybersecurity, or a related field 7+ years of experience in static and dynamic malware analysis 7+ years of experience in network analysis tools Programming experience in C, C++, or Java Experience with mobile malware analysis Experience with multiple architectures (x86, ARM, MIPS, etc) Experience in the deobfuscation of malware, analysis of packers, malware decryption techniques, or cryptography Experience managing small projects and processes Experience working and communicating directly with customers Why should you join Recorded Future? Recorded Future employees (or "Futurists"), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.8-star user rating from Gartner and more than 45 of the Fortune 100 companies as clients. Want more info? Blog & Podcast : Learn everything you want to know (and maybe some things you'd rather not know) about the world of cyber threat intelligence Linkedin , Instagram &Twitter : What's happening at Recorded Future The Record : The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field Timeline : History of Recorded Future Recognition : Check out our awards and announcements We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day. If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law. Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions. Notice to Agency and Search Firm Representatives: Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes. Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf How did you hear about this job? LinkedIn Profile Recorded Future - Candidate Privacy Notice EMEA Acknowledged This candidate privacy notice explains who we are, why and how we process personal data relating to candidates and, if you are the subject of any of the personal data concerned, your rights and our contact details if you want further information or help. When you apply for a job on the personal data contained in your application will be collected and processed by Recorded Future, Inc. ("we, us, our"). For the purposes of European Economic Area data protection law, (the "Data Protection Law"), the data controller is: Recorded Future, Inc., 363 Highland Avenue, Somerville, MA 02144, ("Controller"). Our data protection officer is Frederic Wolens, who can be contacted at PRIVACY NOTICE FOR APPLICANTS / CANDIDATES . click apply for full job details
Jul 17, 2025
Full time
Principal Cybersecurity Researcher (Reverse Engineering) London, UK With 1,000 intelligence professionals, over $300M in sales, and serving over 1,900 clients worldwide, Recorded Future is the world's most advanced, and largest, intelligence company! Reversing Emulation and Testing (RET) is a core function of Insikt Group's Technical Analysis (TA) Team. We seek a principal technical threat researcher with deep subject-matter expertise across malware analysis, reverse engineering, and malicious tooling. This role requires the ability to lead high-impact research and drive innovation in analytical capabilities within Insikt Group. You will guide and shape technical research into state-sponsored and cybercriminal malware, collaborating across functional intelligence teams to support finished intelligence reporting and platform enrichment. Your responsibilities will include not only conducting advanced malware reverse engineering and infrastructure emulation but also designing and implementing internal tools and workflows that increase our team's efficiency. You will be expected to develop and formalize novel approaches to dynamic analysis, configuration extraction, and threat behavior modeling. This position entails representing Insikt Group's technical threat research in customer briefings, webinars, and industry engagements. You will communicate complex technical findings to diverse audiences ranging from internal stakeholders and threat analysts to customers and external partners, supporting both technical enablement and strategic advisory efforts. Additional responsibilities include authoring and reviewing high-visibility technical assessments, mentoring senior researchers, informing detection engineering across host- and network-based systems, identifying trends in offensive security tooling and tactics, and generating original research leads that inform Insikt Group's intelligence production. As a principal researcher, you will be expected to operate autonomously across a broad spectrum of malware and threat actor behaviors with little to no subject-matter gaps, providing leadership across both technical execution and strategic vision. Demonstrated experience in designing, executing, and publishing original threat research is required. What You'll Do: Collaborate with highly skilled analysts with expertise across many cybersecurity and threat intelligence groups Reverse engineer malware, including APT tools and Crimeware Drive technical research direction and develop tooling to advance malware analysis workflows. Represent technical expertise in customer briefings, industry presentations, and internal advisory discussions. Operate autonomously across all aspects of malware analysis and reverse engineering, mentor senior analysts, and drive the development of new research capabilities without subject-matter limitations. Track and analyze the development of red team tooling Develop network and host-based detection rules (YARA, Snort, and Sigma) to detect APT and cybercriminal campaigns in line with Insikt's research goals Develop analysis and extraction tooling for malicious artifacts Develop emulation capabilities to track malicious campaigns and networks Develop tools and methods to identify commodity and custom malware using retro hunting and advanced detection techniques Support other threat intelligence analysts by analyzing malware from advanced threat actors to develop leads and insights into actor infrastructure, tooling, and targeting Publish research on novel threats Stay on top of developments within the malware and malware analysis landscape, tracking key developments by following publications, blogs, and mailing lists Scope, author, review, and deliver finished intelligence reports that address customers' priority intelligence requirements (PIRs) across various cyber threat activity topics What You'll Bring (Required): Experience with static and dynamic malware analysis of Windows binaries using tools such as IDA Pro, Ghidra, Binary Ninja, Windbg, x64dbg, dnSpy, and Wireshark Experience writing network and endpoint signature detections using YARA, Sigma, and Snort rules Experience scripting in Python, Go, PowerShell, or Bash Knowledge of Windows operating system internals and the Windows API Knowledge of TCP/IP and other networking protocols Ability to convey complex technical and non-technical concepts in verbal products and excellent writing skills Proficiency in conducting threat hunting, malware analysis, and reverse engineering for Windows, macOS, or Linux Highly Desirable Skills/Experience (not required): BA/BS or MA/MS degree or equivalent experience in Computer Science, Information Security, Cybersecurity, or a related field 7+ years of experience in static and dynamic malware analysis 7+ years of experience in network analysis tools Programming experience in C, C++, or Java Experience with mobile malware analysis Experience with multiple architectures (x86, ARM, MIPS, etc) Experience in the deobfuscation of malware, analysis of packers, malware decryption techniques, or cryptography Experience managing small projects and processes Experience working and communicating directly with customers Why should you join Recorded Future? Recorded Future employees (or "Futurists"), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.8-star user rating from Gartner and more than 45 of the Fortune 100 companies as clients. Want more info? Blog & Podcast : Learn everything you want to know (and maybe some things you'd rather not know) about the world of cyber threat intelligence Linkedin , Instagram &Twitter : What's happening at Recorded Future The Record : The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field Timeline : History of Recorded Future Recognition : Check out our awards and announcements We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day. If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law. Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions. Notice to Agency and Search Firm Representatives: Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes. Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf How did you hear about this job? LinkedIn Profile Recorded Future - Candidate Privacy Notice EMEA Acknowledged This candidate privacy notice explains who we are, why and how we process personal data relating to candidates and, if you are the subject of any of the personal data concerned, your rights and our contact details if you want further information or help. When you apply for a job on the personal data contained in your application will be collected and processed by Recorded Future, Inc. ("we, us, our"). For the purposes of European Economic Area data protection law, (the "Data Protection Law"), the data controller is: Recorded Future, Inc., 363 Highland Avenue, Somerville, MA 02144, ("Controller"). Our data protection officer is Frederic Wolens, who can be contacted at PRIVACY NOTICE FOR APPLICANTS / CANDIDATES . click apply for full job details
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution. We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech. At our core, we believe work is about more than just numbers it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued. Join us and become part of a company that's empowering people to unlock their digital potential! To get a sneak peek into our culture, find us on Optimizely is seeking an experienced Customer Success Analytics Lead, to join our Data Services function. This role will be critical to helping optimize our decision-making abilities across our Customer Success teams. This position will be responsible for leading domain analysis creation, providing best in class insights and proposals for change, designing solutions and working cross-functionally to implement process and change within the organization. Job Responsibilities • Data-Driven Action Requirements: Leverage customer performance data and AI to identify patterns, drivers, and actionable insights across customer health, adoption, satisfaction (e.g. NPS/CSAT), Ideal Customer Profile (ICP) and churn risk topics. • Lead GDR Modelling activities using customer segmentation, time series analysis, scenario simulation and retention curve modelling approaches. • Contribute to analysis/input required for board decks and end of quarter business reviews • Support business modelling of the professional services organization through the transition to a subscription services model • Provide data-driven insights to guide customer success strategies, renewals, upsells, and proactive engagement • Build and refine predictive and diagnostic models to support forecasting, targeting, and optimization strategies. • Partner with, Sales, Marketing and Product teams to implement data-informed actions and measure impact. • Ensure data integrity, relevance, and timeliness by collaborating with data engineering and analytics teams to define and evolve measurement frameworks and KPIs. • Storytelling Requirements: Develop clear, compelling, and audience-appropriate narratives that explain the "why" behind Customer Success performance trends. • Translate technical data findings into business-relevant insights that resonate with executive, marketing, and cross-functional stakeholders. • Use visual storytelling techniques, including dashboards and data visualizations, to enhance understanding and engagement. • Frame insights in the context of strategic goals, highlighting opportunities, risks, and recommendations with clarity and influence. • Stakeholder/Leadership Engagement: Partner with the Chief Customer Officer and global CS and GTM leaders to ensure the Customer Success department focuses on the right metrics and improves KPIs. • Process Optimization: Spearhead quarterly initiatives to enhance the Customer Success team's efficiency, scalability, and performance. This encompasses retention and product usage/adoption analysis and supporting the design of the CS Book of Business. • Cross-Functional Collaboration: Act as a strategic partner to Marketing, Sales, Product, Finance and IT teams to align initiatives and streamline customer experiences. Knowledge and Experience • 5+ Years of professional experience • 3+ Years of experience of Customer Success Ops at a SaaS company experience • Proficiency in SQL and at least one statistical programming language (Python, R, etc.) • Strong proficiency in SQL, Excel, and BI tools (e.g., Tableau, Power BI, Looker) • Experience with Customer Success platforms (Gainsight, HubSpot Service, Salesforce Service, etc.) Behavioural Expectations • Strong background in bringing data to life for decision makers • Ability to work in a fast-paced and ever-changing environment. • Mindset of continuous improvement, self, systems, processes • Ability to identify work that supports company objectives and maintain focus on business outcomes. • Honesty when things go wrong (they will), and a plan to prevent the same thing from happening again. • Problem solving mindset (we don't look to blame, but to prevent future mistakes) • You create your own experiments to find solutions or answer questions, or you do research to find answers. • Transparent communication: status of work in flight, creating documentation of current state, educational learnings sharing. • Maintain intellectual and emotional curiosity. • Self-managed work/personal life balance • Diplomacy, negotiation, and development of complex relationships • You teach yourself new skills and systems. Education Bachelor's degree in a quantitative field (e.g., Mathematics, Statistics, Computer Science, Economics) or equivalent experience. Driving Continuous Improvement Driving for Results Inspiring and Motivating Others Solving Complex Problems Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Jul 17, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution. We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech. At our core, we believe work is about more than just numbers it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued. Join us and become part of a company that's empowering people to unlock their digital potential! To get a sneak peek into our culture, find us on Optimizely is seeking an experienced Customer Success Analytics Lead, to join our Data Services function. This role will be critical to helping optimize our decision-making abilities across our Customer Success teams. This position will be responsible for leading domain analysis creation, providing best in class insights and proposals for change, designing solutions and working cross-functionally to implement process and change within the organization. Job Responsibilities • Data-Driven Action Requirements: Leverage customer performance data and AI to identify patterns, drivers, and actionable insights across customer health, adoption, satisfaction (e.g. NPS/CSAT), Ideal Customer Profile (ICP) and churn risk topics. • Lead GDR Modelling activities using customer segmentation, time series analysis, scenario simulation and retention curve modelling approaches. • Contribute to analysis/input required for board decks and end of quarter business reviews • Support business modelling of the professional services organization through the transition to a subscription services model • Provide data-driven insights to guide customer success strategies, renewals, upsells, and proactive engagement • Build and refine predictive and diagnostic models to support forecasting, targeting, and optimization strategies. • Partner with, Sales, Marketing and Product teams to implement data-informed actions and measure impact. • Ensure data integrity, relevance, and timeliness by collaborating with data engineering and analytics teams to define and evolve measurement frameworks and KPIs. • Storytelling Requirements: Develop clear, compelling, and audience-appropriate narratives that explain the "why" behind Customer Success performance trends. • Translate technical data findings into business-relevant insights that resonate with executive, marketing, and cross-functional stakeholders. • Use visual storytelling techniques, including dashboards and data visualizations, to enhance understanding and engagement. • Frame insights in the context of strategic goals, highlighting opportunities, risks, and recommendations with clarity and influence. • Stakeholder/Leadership Engagement: Partner with the Chief Customer Officer and global CS and GTM leaders to ensure the Customer Success department focuses on the right metrics and improves KPIs. • Process Optimization: Spearhead quarterly initiatives to enhance the Customer Success team's efficiency, scalability, and performance. This encompasses retention and product usage/adoption analysis and supporting the design of the CS Book of Business. • Cross-Functional Collaboration: Act as a strategic partner to Marketing, Sales, Product, Finance and IT teams to align initiatives and streamline customer experiences. Knowledge and Experience • 5+ Years of professional experience • 3+ Years of experience of Customer Success Ops at a SaaS company experience • Proficiency in SQL and at least one statistical programming language (Python, R, etc.) • Strong proficiency in SQL, Excel, and BI tools (e.g., Tableau, Power BI, Looker) • Experience with Customer Success platforms (Gainsight, HubSpot Service, Salesforce Service, etc.) Behavioural Expectations • Strong background in bringing data to life for decision makers • Ability to work in a fast-paced and ever-changing environment. • Mindset of continuous improvement, self, systems, processes • Ability to identify work that supports company objectives and maintain focus on business outcomes. • Honesty when things go wrong (they will), and a plan to prevent the same thing from happening again. • Problem solving mindset (we don't look to blame, but to prevent future mistakes) • You create your own experiments to find solutions or answer questions, or you do research to find answers. • Transparent communication: status of work in flight, creating documentation of current state, educational learnings sharing. • Maintain intellectual and emotional curiosity. • Self-managed work/personal life balance • Diplomacy, negotiation, and development of complex relationships • You teach yourself new skills and systems. Education Bachelor's degree in a quantitative field (e.g., Mathematics, Statistics, Computer Science, Economics) or equivalent experience. Driving Continuous Improvement Driving for Results Inspiring and Motivating Others Solving Complex Problems Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
About the Role: Grade Level (for internal use): 13 The Team: Within the Analytic Quality & Validation group, the Review & Validation team has global responsibility for the review and validation of all S&P Global Ratings' methodologies, including models and criteria, and their application. S&P Global Ratings' methodologies contain all our key analytical principles and assumptions . These Methodologies provide the framework for all of our published credit ratings and analyses and, as such, represent our most significant intellectual property. The Impact: The Analytic Quality & Validation Review Officer plays a pivotal role in ensuring the integrity and reliability of S&P Global Ratings' methodologies, which are fundamental to our credit ratings and analyses. Responsibilities: Lead review and validation activities, including on proposed new or changes to rating Criteria, application of models or criteria, or analytical approaches for non-rating products. Utilize extensive credit experience and analytical skills to assess the validity of methodological frameworks across different asset classes and regions. Design and conduct tests of logical and conceptual soundness, appropriateness of calibration, consistency with benchmarks, and adherence to methodologies. Conduct research to identify key credit trends and emerging sector risks. Collaborate with and direct other team members to deliver timely and high-quality reviews and manage relationships with stakeholders. Create clear reports and presentations for review bodies and senior management. Justify conclusions and findings and assist with regulatory inquiries or senior leadership questions when necessary. Act as reviewer and approver of validation reports and support analytical training efforts. Lead and participate in projects that drive efficiency and effectiveness in analytic risk analysis. What We're Looking For: Senior analyst with extensive track record of analytical excellence and subject matter expertise in capital markets, ratings Criteria, and analytical processes. An S&P Global employee at this level would typically have 10+ years of work experience in debt/capital markets, credit analysis/research. BA or BS in Business, Finance, or related field. Graduate degree preferred. Ability to transfer sector knowledge and credit experience when evaluating other sectors and new asset classes. Knowledge of the Financial Services sector a plus. Understanding of credit/macro risks to enable appropriate assessments and design pertinent validation tests. Well-rounded communication skills, including listening, writing, and verbal skills. Ability to manage multiple tasks and adhere to deadlines. Proven track record of establishing effective relationships with key stakeholders. Strong technical skills to extract/analyze large sets of data/make connections and to develop appropriate and impactful insights and narratives. Project management skills and ability to lead and direct review teams Proficiency with Excel, SQL, R, Python would be a plus. About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy ("the Policy") that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster . click apply for full job details
Jul 17, 2025
Full time
About the Role: Grade Level (for internal use): 13 The Team: Within the Analytic Quality & Validation group, the Review & Validation team has global responsibility for the review and validation of all S&P Global Ratings' methodologies, including models and criteria, and their application. S&P Global Ratings' methodologies contain all our key analytical principles and assumptions . These Methodologies provide the framework for all of our published credit ratings and analyses and, as such, represent our most significant intellectual property. The Impact: The Analytic Quality & Validation Review Officer plays a pivotal role in ensuring the integrity and reliability of S&P Global Ratings' methodologies, which are fundamental to our credit ratings and analyses. Responsibilities: Lead review and validation activities, including on proposed new or changes to rating Criteria, application of models or criteria, or analytical approaches for non-rating products. Utilize extensive credit experience and analytical skills to assess the validity of methodological frameworks across different asset classes and regions. Design and conduct tests of logical and conceptual soundness, appropriateness of calibration, consistency with benchmarks, and adherence to methodologies. Conduct research to identify key credit trends and emerging sector risks. Collaborate with and direct other team members to deliver timely and high-quality reviews and manage relationships with stakeholders. Create clear reports and presentations for review bodies and senior management. Justify conclusions and findings and assist with regulatory inquiries or senior leadership questions when necessary. Act as reviewer and approver of validation reports and support analytical training efforts. Lead and participate in projects that drive efficiency and effectiveness in analytic risk analysis. What We're Looking For: Senior analyst with extensive track record of analytical excellence and subject matter expertise in capital markets, ratings Criteria, and analytical processes. An S&P Global employee at this level would typically have 10+ years of work experience in debt/capital markets, credit analysis/research. BA or BS in Business, Finance, or related field. Graduate degree preferred. Ability to transfer sector knowledge and credit experience when evaluating other sectors and new asset classes. Knowledge of the Financial Services sector a plus. Understanding of credit/macro risks to enable appropriate assessments and design pertinent validation tests. Well-rounded communication skills, including listening, writing, and verbal skills. Ability to manage multiple tasks and adhere to deadlines. Proven track record of establishing effective relationships with key stakeholders. Strong technical skills to extract/analyze large sets of data/make connections and to develop appropriate and impactful insights and narratives. Project management skills and ability to lead and direct review teams Proficiency with Excel, SQL, R, Python would be a plus. About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy ("the Policy") that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster . click apply for full job details
Information Security & Compliance Officer sought to join the IT department of an award-winning, national recruitment agency group as they continue to expand their digital presence across multiple brands. This is a permanent, full-time role based fully onsite at the company's Meriden office, with occasional travel to other company sites. The Role: As Information Security & Compliance Officer, you will become a key player in safeguarding the organisation's data and ensuring compliance with industry standards and regulations. As a crucial member of the Security and Compliance team, you will play an instrumental role in maintaining and enhancing our security controls across Microsoft Azure, Office 365, and during the migration of our legacy systems to the Microsoft cloud. Your responsibilities will include: Evaluate and enhance existing IT systems, management procedures, and security protocols to ensure robust protection. Oversee ISO 27001 and other key accreditations by collaborating with internal teams and external auditors. Manage information security requests and compliance reports, ensuring adherence to GDPR and other relevant standards. Lead and coordinate responses to personal data breaches and security incidents. Work closely with IT, H&S, HR, customers, and suppliers to ensure appropriate security measures are implemented across all systems. Create and refine policies and procedures that enhance the security and management of Company data. This role is ideal for an individual with a passion for developing their information security and compliance skills, particularly within a Microsoft-centric environment. You'll have the opportunity to leverage your existing skills while developing new ones, contributing to the strategic security objectives of the Company and ensuring adherence to critical accreditations, including ISO 27001, GDPR, Cyber Essentials, and PCI DSS. The successful candidate will demonstrate: Strong analytical skills with a meticulous approach to identifying and resolving security issues. Excellent verbal and written communication abilities, with a knack for translating technical concepts to non-technical stakeholders. Proficiency in Microsoft software and strong documentation skills. A proactive attitude towards learning and developing expertise in information security. Happy to travel occasionally to other sites as required. Desirable Experience: Demonstrable expertise in external audit, compliance, and security processes (ISO27001, GDPR, Cyber Essentials and PCI DSS). Microsoft accreditation or other recognised certifications (e.g. Microsoft Learning, CISA, CISM, CRISC, CCSP) would be very beneficial. Benefits: £25,000 - £35,000 salary depending on experience. 32 days holiday rising with service to 37 max including bank holidays. Comprehensive training and mentoring with opportunities for personal and professional growth. 9am-5.30pm Mon to Thursday, 9am-5pm Friday. Free onsite parking (includes electric charging points). Nest Pension. Access to discounts and rewards app. Subsidised bistro. Indoor gym. Squash court and recreation area. A supportive and inclusive work culture that fosters collaboration and innovation. Information Security & Compliance Officer Meriden, Coventry, Warwickshire £25,000 - £35,000 depending on experience + benefits IS & Compliance Compliance Manager Information Security Officer Compliance Analyst
Jul 17, 2025
Full time
Information Security & Compliance Officer sought to join the IT department of an award-winning, national recruitment agency group as they continue to expand their digital presence across multiple brands. This is a permanent, full-time role based fully onsite at the company's Meriden office, with occasional travel to other company sites. The Role: As Information Security & Compliance Officer, you will become a key player in safeguarding the organisation's data and ensuring compliance with industry standards and regulations. As a crucial member of the Security and Compliance team, you will play an instrumental role in maintaining and enhancing our security controls across Microsoft Azure, Office 365, and during the migration of our legacy systems to the Microsoft cloud. Your responsibilities will include: Evaluate and enhance existing IT systems, management procedures, and security protocols to ensure robust protection. Oversee ISO 27001 and other key accreditations by collaborating with internal teams and external auditors. Manage information security requests and compliance reports, ensuring adherence to GDPR and other relevant standards. Lead and coordinate responses to personal data breaches and security incidents. Work closely with IT, H&S, HR, customers, and suppliers to ensure appropriate security measures are implemented across all systems. Create and refine policies and procedures that enhance the security and management of Company data. This role is ideal for an individual with a passion for developing their information security and compliance skills, particularly within a Microsoft-centric environment. You'll have the opportunity to leverage your existing skills while developing new ones, contributing to the strategic security objectives of the Company and ensuring adherence to critical accreditations, including ISO 27001, GDPR, Cyber Essentials, and PCI DSS. The successful candidate will demonstrate: Strong analytical skills with a meticulous approach to identifying and resolving security issues. Excellent verbal and written communication abilities, with a knack for translating technical concepts to non-technical stakeholders. Proficiency in Microsoft software and strong documentation skills. A proactive attitude towards learning and developing expertise in information security. Happy to travel occasionally to other sites as required. Desirable Experience: Demonstrable expertise in external audit, compliance, and security processes (ISO27001, GDPR, Cyber Essentials and PCI DSS). Microsoft accreditation or other recognised certifications (e.g. Microsoft Learning, CISA, CISM, CRISC, CCSP) would be very beneficial. Benefits: £25,000 - £35,000 salary depending on experience. 32 days holiday rising with service to 37 max including bank holidays. Comprehensive training and mentoring with opportunities for personal and professional growth. 9am-5.30pm Mon to Thursday, 9am-5pm Friday. Free onsite parking (includes electric charging points). Nest Pension. Access to discounts and rewards app. Subsidised bistro. Indoor gym. Squash court and recreation area. A supportive and inclusive work culture that fosters collaboration and innovation. Information Security & Compliance Officer Meriden, Coventry, Warwickshire £25,000 - £35,000 depending on experience + benefits IS & Compliance Compliance Manager Information Security Officer Compliance Analyst
Cyber Governance Analyst Location: Ideally based in York or Leeds Working Pattern: Full time, monday to Friday, working Hybrid - with travel to office locations as required (primarily to engage with subsidiary teams) Salary: £45,000 - £65,000 (dependent on experience) + car allowance Overview An exciting opportunity has arisen for an experienced Cyber Governance Analyst to join a forward-thinking and collaborative business. Reporting directly to the Group Information Security Officer (GISO), the successful candidate will act as a first line of defence-ensuring that robust security controls are maintained in line with company policies and standards. This role will also serve as a key liaison across subsidiary cyber services, supporting proactive risk management, driving good governance practices, and overseeing audit readiness. Key Responsibilities Collaborate with IT, legal, and policy teams to develop, manage, and ensure compliance with industry regulations and internal policies Implement and support information security and privacy standards/frameworks (e.g. ISO 27001, NIST, CIS) Work directly with engineering teams and architects to review system and data architectures in line with best practices Analyse and communicate the impact of vulnerabilities, controls, and mitigations on existing and future systems Conduct thorough risk assessments and effectively translate security and risk implications for technical and non-technical audiences Manage stakeholder expectations across projects with a pragmatic, agile, and solution-oriented approach Key Skills & Experience In-depth knowledge of cybersecurity frameworks such as NIST, ISO 27001, and CIS Proven experience in a similar governance-focused role involving internal controls, risk management, and audit readiness Strong ability to bridge the gap between technical teams and business stakeholders Experience working within complex or multi-subsidiary organisational environments is a plus Why This Role? This is a fantastic opportunity for a Cyber Governance Analyst seeking to influence and enhance cyber resilience across a diverse portfolio of businesses. You'll work alongside talented professionals, shape a secure and scalable environment, and play a vital role in embedding best-practice governance and risk management processes.
Jul 17, 2025
Full time
Cyber Governance Analyst Location: Ideally based in York or Leeds Working Pattern: Full time, monday to Friday, working Hybrid - with travel to office locations as required (primarily to engage with subsidiary teams) Salary: £45,000 - £65,000 (dependent on experience) + car allowance Overview An exciting opportunity has arisen for an experienced Cyber Governance Analyst to join a forward-thinking and collaborative business. Reporting directly to the Group Information Security Officer (GISO), the successful candidate will act as a first line of defence-ensuring that robust security controls are maintained in line with company policies and standards. This role will also serve as a key liaison across subsidiary cyber services, supporting proactive risk management, driving good governance practices, and overseeing audit readiness. Key Responsibilities Collaborate with IT, legal, and policy teams to develop, manage, and ensure compliance with industry regulations and internal policies Implement and support information security and privacy standards/frameworks (e.g. ISO 27001, NIST, CIS) Work directly with engineering teams and architects to review system and data architectures in line with best practices Analyse and communicate the impact of vulnerabilities, controls, and mitigations on existing and future systems Conduct thorough risk assessments and effectively translate security and risk implications for technical and non-technical audiences Manage stakeholder expectations across projects with a pragmatic, agile, and solution-oriented approach Key Skills & Experience In-depth knowledge of cybersecurity frameworks such as NIST, ISO 27001, and CIS Proven experience in a similar governance-focused role involving internal controls, risk management, and audit readiness Strong ability to bridge the gap between technical teams and business stakeholders Experience working within complex or multi-subsidiary organisational environments is a plus Why This Role? This is a fantastic opportunity for a Cyber Governance Analyst seeking to influence and enhance cyber resilience across a diverse portfolio of businesses. You'll work alongside talented professionals, shape a secure and scalable environment, and play a vital role in embedding best-practice governance and risk management processes.
Eden Scott's client is seeking a Senior Risk and Compliance Analyst to join their growing team. Reporting to the Compliance Manager, you'll play a key role in delivering risk oversight and driving a strong compliance culture across the business. You'll be part of a small, dynamic team - meaning broad exposure, variety in your day-to-day work and real opportunities to grow. Whether it's supporting key regulatory projects, engaging with senior stakeholders or leading on compliance monitoring, this role offers development and challenge in equal measure. Responsibilities: Support the promotion of a risk and compliance-aware culture across the organisation. Deliver the Compliance Monitoring Plan, producing detailed monitoring reports and maintaining accurate records. Conduct independent risk reviews and control testing, ensuring adherence to the Risk Management Framework. Draft and update internal policies, compliance reports, and procedural documents. Monitor team mailboxes (Compliance, Risk, Legal & Data Protection) and triage as appropriate. Perform regulatory horizon scanning, assess impact, and support implementation of relevant legislation. Identify areas for improvement in regulatory and risk procedures, contributing to high-quality compliance documentation. Design and deliver regulatory training and manage compliance attestations. Prepare periodic FCA regulatory reporting and respond to ad-hoc regulatory queries. Conduct due diligence on suppliers, clients, and customers. Provide regulatory input on business change and transformation projects. Escalate significant compliance issues promptly. Support the management of complaints and risk events. Assist in anti-money laundering and financial crime monitoring. Prepare reports and documentation for Governance Committees, Audit & Risk Committee, and the Board. Support the Compliance Manager in their Data Protection Officer (DPO) responsibilities. Assist in managing data subject access requests and preparing Data Protection Impact Assessments. Person Specification: Experience in risk and compliance within financial services (FCA-regulated) Confident interpreting regulation and advising the business Excellent written and verbal communication skills A proactive mindset with strong attention to detail Experience working with senior stakeholders Desirable: CISI or equivalent compliance qualification, AML/Cyber/Operational Resilience experience Experience in operational resilience, cyber security, and AML compliance. Exposure to project or change initiatives. Experience in asset servicing or investment operations. Awareness of money laundering regulations and procedures Eden Scott offers the services of permanent and temporary employment, this position may be just one of numerous opportunities we are handling that you could have an interest in pursuing. If you have not been in touch with us before please call us on or drop off a CV at and we will make sure the most relevant Consultant gets back to you as soon as possible. Please note that we never send CVs anywhere without your prior consent.
Jul 17, 2025
Full time
Eden Scott's client is seeking a Senior Risk and Compliance Analyst to join their growing team. Reporting to the Compliance Manager, you'll play a key role in delivering risk oversight and driving a strong compliance culture across the business. You'll be part of a small, dynamic team - meaning broad exposure, variety in your day-to-day work and real opportunities to grow. Whether it's supporting key regulatory projects, engaging with senior stakeholders or leading on compliance monitoring, this role offers development and challenge in equal measure. Responsibilities: Support the promotion of a risk and compliance-aware culture across the organisation. Deliver the Compliance Monitoring Plan, producing detailed monitoring reports and maintaining accurate records. Conduct independent risk reviews and control testing, ensuring adherence to the Risk Management Framework. Draft and update internal policies, compliance reports, and procedural documents. Monitor team mailboxes (Compliance, Risk, Legal & Data Protection) and triage as appropriate. Perform regulatory horizon scanning, assess impact, and support implementation of relevant legislation. Identify areas for improvement in regulatory and risk procedures, contributing to high-quality compliance documentation. Design and deliver regulatory training and manage compliance attestations. Prepare periodic FCA regulatory reporting and respond to ad-hoc regulatory queries. Conduct due diligence on suppliers, clients, and customers. Provide regulatory input on business change and transformation projects. Escalate significant compliance issues promptly. Support the management of complaints and risk events. Assist in anti-money laundering and financial crime monitoring. Prepare reports and documentation for Governance Committees, Audit & Risk Committee, and the Board. Support the Compliance Manager in their Data Protection Officer (DPO) responsibilities. Assist in managing data subject access requests and preparing Data Protection Impact Assessments. Person Specification: Experience in risk and compliance within financial services (FCA-regulated) Confident interpreting regulation and advising the business Excellent written and verbal communication skills A proactive mindset with strong attention to detail Experience working with senior stakeholders Desirable: CISI or equivalent compliance qualification, AML/Cyber/Operational Resilience experience Experience in operational resilience, cyber security, and AML compliance. Exposure to project or change initiatives. Experience in asset servicing or investment operations. Awareness of money laundering regulations and procedures Eden Scott offers the services of permanent and temporary employment, this position may be just one of numerous opportunities we are handling that you could have an interest in pursuing. If you have not been in touch with us before please call us on or drop off a CV at and we will make sure the most relevant Consultant gets back to you as soon as possible. Please note that we never send CVs anywhere without your prior consent.
Head of Pricing Transformation page is loaded Head of Pricing Transformation Apply locations UK, London UK, York UK, Colchester time type Full time posted on Posted Today job requisition id R Job Type: Fixed Term Build a brilliant future with Hiscox The team and role The UK Pricing team are a fundamental part of the Hiscox UK business driving analytics and business insight that drives the direction of portfolio underwriting decisions. The UK Pricing team sits within a wider Portfolio Underwriting and Pricing function whose primary objective is to provide pricing and underwriting services across our UK retail business wait the aim of providing market leading risk selection and driving profitable growth across our portfolio. The team reports directly to the UK Chief Underwriting Officer and collaborates closely with the rest of Underwriting, Distribution, Operations, Marketing, Reserving and Finance. The pricing team itself are split into "Technical" and "Product Facing" analysts, with product facing pricing analysts having more of a focus on the monitoring, implementation and maintenance of production prices and working with senior stakeholders prioritise pricing activity aligned with the UK strategy. This role works alongside the Head of Portfolio Underwriting and Pricing and requires an experienced Pricing Leader to draw on your extensive experience to develop market leading pricing capability and technologies within Hiscox UK's Pricing team. You'll be comfortable leading pricing transformation and making real decisions to shape our future pricing strategy to align with business objectives. As a Head of Pricing Transformation, you'll act as the lead pricing resource for relevant pricing change programmes, acting as the key SME contact while building out our long term roadmap for delivery of pricing capability within these programmes. The Head of Pricing Transformation plays a critical role in defining the strategic direction of the pricing team to deliver profitable growth for Hiscox UK as well as building pricing capability and core skills within the UK business. Please note this role does not require you to pursue, or have previously pursued, actuarial qualifications. What you'll be doing Acting as the key SME contact on pricing change programme with the objective to build a single unified rules and rating engine. Working with project resources to accelerate delivery and build out the long term roadmap for incorporating all of our existing products into the engine whilst also identifying opportunities to delivery improved pricing sophistication. Estimating the potential value of different initiatives to accelerate our pricing capability and using this to prioritise these developments within the roadmap. Bringing an external view of best practice ideas and concepts to the Hiscox UK Pricing team Working with the Head of Portfolio Underwriting and Pricing and other Pricing Managers to agree the roadmap for accelerated pricing transformation across all Hiscox UK insurance products. Working closely with pricing managers to ensure pricing transformation is aligned with the existing plans of the Product Facing and Technical Pricing teams. Working closely with stakeholders across the UK business including in Data and Analytics, Distribution, Underwriting, Operations, Finance and Claims to ensure that pricing transformation is designs to ensure alignment with business objectives across functions. Person Specification: Hiscox is a people orientated firm, no individual works in a silo and everyone is expected to work across the business and are empowered to make decisions. We are looking for an experienced pricing leader that is keen to engage across the business and understand different teams' perspectives. With a firm focus of generating positive commercial outcomes. They will be leveraging the output from the product facing and technical pricing teams and blending that with market conditions and business initiatives to support the ongoing growth and profitability of the firm. You will be naturally inquisitive and comfortable to challenge the status quote, always looking for opportunities to drive continuous improvement of the pricing approaches, working closely with the portfolio underwriting team to change the competitive footprint as market conditions emerges. You will be able to understand complex problems through a variety of perspectives and identify potential solutions that is fit for purpose and not overtly complicated. The role would suit an individual with a background in operational research or a similar branch of mathematics. Our must haves: Significant UK Retail Pricing experience Experience of leading or consulting on pricing transformation projects in similar previous roles A broad knowledge of general insurance pricing across products and channels, with in depth knowledge of commercial and personal lines products. Ability to make, explain and influence decisions that can have a significant commercial and long-lasting impact Experience in balancing business needs against analytical quality Practical application of in-depth statistical skills within a business environment Strong analytical pragmatic reasoning skills and an aptitude for innovative problem solving Highly confident in the use data analysis tools such as Excel and SQL Knowledge of programming and statistical tools such as Python, Emblem & SAS High level of numeric competence and excellent data gathering and manipulation skills Experience of working closely with stakeholders and an ability to build strong working relationships Comfortable with carrying research and development projects experimenting with new data sources and modelling techniques. Excellent communication skills with ability to articulate the complex to technical and non-technical audiences Deadline oriented, hardworking, curious, passionate, enthusiastic and a self-starter Good knowledge of the regulatory and competitive environment Diversity and flexible working at Hiscox At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn't always have to be 'nine to five' and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role. We've introduced new hybrid ways of working to encourage a healthy work life balance. We anticipate the successful candidate for this role will be in the office up to 2-3 days per week. Our London office will be your hub where team & collaboration time will take place. We see it as the best of both worlds: structure and sociability on one hand, and independence and flexibility on the other. Work with amazing people and be part of a unique culture Why work here? If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us. Get in touch If this is your first time visiting our career site and you wish to stay in touch please select the 'Introduce yourself' button on the top right. This will allow us to contact you with suitable vacancies. If you are a returning prospect and wish to view our current vacancies please Search for Jobs using the link on the top right. About us We're a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange. With 3,000 employees and 32 offices in 12 countries we're a business with lots of opportunity for people with talent, spark and lots of ambition. If you want to build a great career with a company that prioritises strong values - such as integrity and courage - where our people always pull together to do the right thing for each other and our customers, then we'd love to hear from you.
Jul 17, 2025
Full time
Head of Pricing Transformation page is loaded Head of Pricing Transformation Apply locations UK, London UK, York UK, Colchester time type Full time posted on Posted Today job requisition id R Job Type: Fixed Term Build a brilliant future with Hiscox The team and role The UK Pricing team are a fundamental part of the Hiscox UK business driving analytics and business insight that drives the direction of portfolio underwriting decisions. The UK Pricing team sits within a wider Portfolio Underwriting and Pricing function whose primary objective is to provide pricing and underwriting services across our UK retail business wait the aim of providing market leading risk selection and driving profitable growth across our portfolio. The team reports directly to the UK Chief Underwriting Officer and collaborates closely with the rest of Underwriting, Distribution, Operations, Marketing, Reserving and Finance. The pricing team itself are split into "Technical" and "Product Facing" analysts, with product facing pricing analysts having more of a focus on the monitoring, implementation and maintenance of production prices and working with senior stakeholders prioritise pricing activity aligned with the UK strategy. This role works alongside the Head of Portfolio Underwriting and Pricing and requires an experienced Pricing Leader to draw on your extensive experience to develop market leading pricing capability and technologies within Hiscox UK's Pricing team. You'll be comfortable leading pricing transformation and making real decisions to shape our future pricing strategy to align with business objectives. As a Head of Pricing Transformation, you'll act as the lead pricing resource for relevant pricing change programmes, acting as the key SME contact while building out our long term roadmap for delivery of pricing capability within these programmes. The Head of Pricing Transformation plays a critical role in defining the strategic direction of the pricing team to deliver profitable growth for Hiscox UK as well as building pricing capability and core skills within the UK business. Please note this role does not require you to pursue, or have previously pursued, actuarial qualifications. What you'll be doing Acting as the key SME contact on pricing change programme with the objective to build a single unified rules and rating engine. Working with project resources to accelerate delivery and build out the long term roadmap for incorporating all of our existing products into the engine whilst also identifying opportunities to delivery improved pricing sophistication. Estimating the potential value of different initiatives to accelerate our pricing capability and using this to prioritise these developments within the roadmap. Bringing an external view of best practice ideas and concepts to the Hiscox UK Pricing team Working with the Head of Portfolio Underwriting and Pricing and other Pricing Managers to agree the roadmap for accelerated pricing transformation across all Hiscox UK insurance products. Working closely with pricing managers to ensure pricing transformation is aligned with the existing plans of the Product Facing and Technical Pricing teams. Working closely with stakeholders across the UK business including in Data and Analytics, Distribution, Underwriting, Operations, Finance and Claims to ensure that pricing transformation is designs to ensure alignment with business objectives across functions. Person Specification: Hiscox is a people orientated firm, no individual works in a silo and everyone is expected to work across the business and are empowered to make decisions. We are looking for an experienced pricing leader that is keen to engage across the business and understand different teams' perspectives. With a firm focus of generating positive commercial outcomes. They will be leveraging the output from the product facing and technical pricing teams and blending that with market conditions and business initiatives to support the ongoing growth and profitability of the firm. You will be naturally inquisitive and comfortable to challenge the status quote, always looking for opportunities to drive continuous improvement of the pricing approaches, working closely with the portfolio underwriting team to change the competitive footprint as market conditions emerges. You will be able to understand complex problems through a variety of perspectives and identify potential solutions that is fit for purpose and not overtly complicated. The role would suit an individual with a background in operational research or a similar branch of mathematics. Our must haves: Significant UK Retail Pricing experience Experience of leading or consulting on pricing transformation projects in similar previous roles A broad knowledge of general insurance pricing across products and channels, with in depth knowledge of commercial and personal lines products. Ability to make, explain and influence decisions that can have a significant commercial and long-lasting impact Experience in balancing business needs against analytical quality Practical application of in-depth statistical skills within a business environment Strong analytical pragmatic reasoning skills and an aptitude for innovative problem solving Highly confident in the use data analysis tools such as Excel and SQL Knowledge of programming and statistical tools such as Python, Emblem & SAS High level of numeric competence and excellent data gathering and manipulation skills Experience of working closely with stakeholders and an ability to build strong working relationships Comfortable with carrying research and development projects experimenting with new data sources and modelling techniques. Excellent communication skills with ability to articulate the complex to technical and non-technical audiences Deadline oriented, hardworking, curious, passionate, enthusiastic and a self-starter Good knowledge of the regulatory and competitive environment Diversity and flexible working at Hiscox At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn't always have to be 'nine to five' and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role. We've introduced new hybrid ways of working to encourage a healthy work life balance. We anticipate the successful candidate for this role will be in the office up to 2-3 days per week. Our London office will be your hub where team & collaboration time will take place. We see it as the best of both worlds: structure and sociability on one hand, and independence and flexibility on the other. Work with amazing people and be part of a unique culture Why work here? If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us. Get in touch If this is your first time visiting our career site and you wish to stay in touch please select the 'Introduce yourself' button on the top right. This will allow us to contact you with suitable vacancies. If you are a returning prospect and wish to view our current vacancies please Search for Jobs using the link on the top right. About us We're a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange. With 3,000 employees and 32 offices in 12 countries we're a business with lots of opportunity for people with talent, spark and lots of ambition. If you want to build a great career with a company that prioritises strong values - such as integrity and courage - where our people always pull together to do the right thing for each other and our customers, then we'd love to hear from you.
University of Massachusetts Medical School
Shrewsbury, Shropshire
Explore the Possibilities and Advance with Us. You can view all open jobs by clicking here or use the following search form to find jobs that suit your specific career interests. Sr Director, Advancement Administration Job Number: 8 Category: Advancement Location: Shrewsbury, MA Shift: Day Exempt/Non-Exempt: Exempt Business Unit: UMass Chan Medical School Department: School - Adv-Executive Office - W400100 Job Type: Full-Time Salary Grade: 48 Union Code: Non Union Position -W60- Non Unit Professional Num. Openings: 1 Post Date: May 23, 2025 GENERAL SUMMARY OF POSITION: Reporting to the Vice Chancellor for Advancement, the Senior Director of Advancement Administration & Finance serves as the lead administrative officer for a fast-paced, high-functioning Advancement department that raises $50 million annually from a variety of constituency groups. This position is a member of the senior management team in the Advancement Office and is responsible for leading administrative and financial operations, human resources, information technology, donor records, and gift entry. Working under the guidance of the Vice Chancellor for Advancement, this position oversees budget development, departmental financial planning and management, gift accounting and records, business analysis, compliance, personnel administration, procurement, and space and property management. MAJOR RESPONSIBILITIES: Provide direct financial oversight and administrative management of a 25-person Advancement Office within UMass Chan Medical School that raises at least $50 million annually from individuals, corporations, and foundations across the globe. Manage a team that includes an Associate Director, Manager-Gift Processing & Data Analysis, and a Database Analyst. Establish annual performance goals for staff and conduct regular performance evaluations. Serve as a member of the Advancement Senior Leadership Team. Work collaboratively to implement the vision and strategic plan/goals of the Advancement Office with various departments. Manage the implementation of a new Advancement CRM in collaboration with the Database Analyst and UMass Foundation. Develop and administer the budget for the Advancement Office. Manage all aspects of human resources, including onboarding, exit processes, recruitment, professional development, and performance evaluations. Liaise with UMass Chan HR and related organizations. Serve as liaison to UMass Chans Office of Financial Services and Grants and Contracts Administration. Interact regularly with the UMass Foundation and the UMass Presidents Office regarding trustee reporting, endowment, ad hoc reporting, and database/software management. Oversee procurement of office services, supplies, equipment, and property management, including contracts and inventories. Engage with university donors and friends, maintaining high standards of fiscal responsibility, data integrity, and customer service. Oversee facilities planning and utilization, ensuring resources support the advancement program. Manage gift processing and financial functions, establishing priorities, policies, and procedures. Ensure accuracy and timeliness of donor and gift records, complying with policies, IRS regulations, and industry standards. Participate in university task forces, advisory committees, and councils as needed. Perform other duties as assigned. REQUIRED QUALIFICATIONS: 10+ years of advancement or related experience, including management experience. Knowledge of non-profit fundraising, especially in complex environments like large medical or higher education organizations. Proven management skills, including supervision and delegation. Experience with budget management. Ability to work under pressure in a fast-paced setting. Experience with Advancement CRMs; Salesforce and Peoplesoft experience is a plus. Strong conceptual, problem-solving, attention to detail, and task completion skills. Ability to recruit, mentor, and develop staff. Understanding of confidentiality requirements. Ability to interact effectively with internal and external constituencies. Excellent interpersonal, verbal, and written communication skills, with sound judgment. Diplomatic negotiation skills. Ability to handle multiple tasks efficiently. Results-oriented team player. Flexibility to work some nights and weekends as needed. Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Teams. UMass Chan Medical School was among 23 companies recognized as 2023 "DEI champions" by The Boston Globe. Named a U.S. News & World Report "2023 BEST MEDICAL GRAD SCHOOL" for Primary Care and Research.
Jul 16, 2025
Full time
Explore the Possibilities and Advance with Us. You can view all open jobs by clicking here or use the following search form to find jobs that suit your specific career interests. Sr Director, Advancement Administration Job Number: 8 Category: Advancement Location: Shrewsbury, MA Shift: Day Exempt/Non-Exempt: Exempt Business Unit: UMass Chan Medical School Department: School - Adv-Executive Office - W400100 Job Type: Full-Time Salary Grade: 48 Union Code: Non Union Position -W60- Non Unit Professional Num. Openings: 1 Post Date: May 23, 2025 GENERAL SUMMARY OF POSITION: Reporting to the Vice Chancellor for Advancement, the Senior Director of Advancement Administration & Finance serves as the lead administrative officer for a fast-paced, high-functioning Advancement department that raises $50 million annually from a variety of constituency groups. This position is a member of the senior management team in the Advancement Office and is responsible for leading administrative and financial operations, human resources, information technology, donor records, and gift entry. Working under the guidance of the Vice Chancellor for Advancement, this position oversees budget development, departmental financial planning and management, gift accounting and records, business analysis, compliance, personnel administration, procurement, and space and property management. MAJOR RESPONSIBILITIES: Provide direct financial oversight and administrative management of a 25-person Advancement Office within UMass Chan Medical School that raises at least $50 million annually from individuals, corporations, and foundations across the globe. Manage a team that includes an Associate Director, Manager-Gift Processing & Data Analysis, and a Database Analyst. Establish annual performance goals for staff and conduct regular performance evaluations. Serve as a member of the Advancement Senior Leadership Team. Work collaboratively to implement the vision and strategic plan/goals of the Advancement Office with various departments. Manage the implementation of a new Advancement CRM in collaboration with the Database Analyst and UMass Foundation. Develop and administer the budget for the Advancement Office. Manage all aspects of human resources, including onboarding, exit processes, recruitment, professional development, and performance evaluations. Liaise with UMass Chan HR and related organizations. Serve as liaison to UMass Chans Office of Financial Services and Grants and Contracts Administration. Interact regularly with the UMass Foundation and the UMass Presidents Office regarding trustee reporting, endowment, ad hoc reporting, and database/software management. Oversee procurement of office services, supplies, equipment, and property management, including contracts and inventories. Engage with university donors and friends, maintaining high standards of fiscal responsibility, data integrity, and customer service. Oversee facilities planning and utilization, ensuring resources support the advancement program. Manage gift processing and financial functions, establishing priorities, policies, and procedures. Ensure accuracy and timeliness of donor and gift records, complying with policies, IRS regulations, and industry standards. Participate in university task forces, advisory committees, and councils as needed. Perform other duties as assigned. REQUIRED QUALIFICATIONS: 10+ years of advancement or related experience, including management experience. Knowledge of non-profit fundraising, especially in complex environments like large medical or higher education organizations. Proven management skills, including supervision and delegation. Experience with budget management. Ability to work under pressure in a fast-paced setting. Experience with Advancement CRMs; Salesforce and Peoplesoft experience is a plus. Strong conceptual, problem-solving, attention to detail, and task completion skills. Ability to recruit, mentor, and develop staff. Understanding of confidentiality requirements. Ability to interact effectively with internal and external constituencies. Excellent interpersonal, verbal, and written communication skills, with sound judgment. Diplomatic negotiation skills. Ability to handle multiple tasks efficiently. Results-oriented team player. Flexibility to work some nights and weekends as needed. Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Teams. UMass Chan Medical School was among 23 companies recognized as 2023 "DEI champions" by The Boston Globe. Named a U.S. News & World Report "2023 BEST MEDICAL GRAD SCHOOL" for Primary Care and Research.
Impact and Insights Officer This is an exciting opportunity to be an impact catalyst across two youth zone locations (Carlisle and London). We are looking for someone who can generate support and build towards a 'culture of impact' in both youth zones, so that outcome measurement and impact reporting becomes routine and 'every day'. This is a hybrid working role, with 8 onsite days per month at the Carlisle and London sites, with the remainder working from home. Position: Impact and Insights Officer Location: Hybrid (8 days per month across the 2 youth zones in Carlisle and Barnet) Salary: £38,000 - 42,000 per annum (dependent upon experience) plus travel expenses Hours: Full-time (37.5 hours/week) Contract: Fixed term contract - 2 years (due to project funding) Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity and adoption pay; voluntary benefits with discounts on health and wellbeing, retail and leisure. Closing Date: Monday 28th July 2025 at 9am. Please note, we may close the advert earlier depending on the volume of applications Interviews: Interviews (in person) will take place Tuesday 12th August in Barnet, London. There will also be a short, values-based phone interview as part of the process. About the Role You will collaborate closely with a cross section of teams within the youth zones, working with the Youth Work delivery teams to feed data into decision making, and with the Communications and Fundraising teams to provide impact measurement and analysis content for use with stakeholders and in donor reporting. Furthermore, it will align impact and data work with national and local policy, and use national census, health, police and other statistical data to position the four youth zones for new income generation opportunities. Main responsibilities include: Measuring and demonstrating the charities' impact to stakeholders Authoring and providing the necessary data to the leadership and fundraising teams and Board (as required) Annual publications such as Trustees Reports and annual Impact Reports. Lead on data analysis and reporting on the data held in Salesforce CRM, improving both the quality and quantity of monitoring and evaluation processes Driving improvements in data capture through training and upskilling the Youth Work team Strengthening the ability of the two Youth Zones to demonstrate the measurable impact of youth work delivered. Innovation is a key aspect of this role, involving the introduction and embedding of new methodologies to enhance the qualitative data capture process. About You This role is ideal for someone who has the ability to bring technical analysis to life in a youth work setting and can communicate insights in an accessible style to different audiences. The Impact and Insights Officer should be passionate about embracing the power of youth work and be keen to support youth zones in evidencing the impact created with young people. It will require someone who can bring impact expertise and creativity to create buy-in and drive improvements in data capture; and someone who is keen to work flexibly and closely with teams of passionate Youth Workers and who is unafraid of the challenge presented by youth zones in two very different geographic locations. Previous experience in a data analysis or similar role, including handling large datasets, using data to derive insights and data-led decision making is required for this role, along with experience with data visualisation tools (e.g. Tableau), and previous experience working with young people or in a youth work setting. Please note, this is hybrid working role, with 8 onsite days per month at the Carlisle and London sites. You must be able to travel to these locations as part of your role. About the Organisation A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called youth zones in the country's most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities, As a growing and ambitious charity, you will be offered responsibility, variety and the chance to work with a team wholly invested in providing young people with the opportunity to fulfil their potential. As an equal opportunities' employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. You may have experience in areas such as Impact, Insight, Impact and Insight, Impact Officer, Insight Officer, Impact and Insight Officer, Data Analysis, Evaluation, Impact and Evaluation, Evaluation, Impact and Evaluation Officer, Data, Data Analyst, Analyst, Data Analyst Lead, Data Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jul 16, 2025
Full time
Impact and Insights Officer This is an exciting opportunity to be an impact catalyst across two youth zone locations (Carlisle and London). We are looking for someone who can generate support and build towards a 'culture of impact' in both youth zones, so that outcome measurement and impact reporting becomes routine and 'every day'. This is a hybrid working role, with 8 onsite days per month at the Carlisle and London sites, with the remainder working from home. Position: Impact and Insights Officer Location: Hybrid (8 days per month across the 2 youth zones in Carlisle and Barnet) Salary: £38,000 - 42,000 per annum (dependent upon experience) plus travel expenses Hours: Full-time (37.5 hours/week) Contract: Fixed term contract - 2 years (due to project funding) Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity and adoption pay; voluntary benefits with discounts on health and wellbeing, retail and leisure. Closing Date: Monday 28th July 2025 at 9am. Please note, we may close the advert earlier depending on the volume of applications Interviews: Interviews (in person) will take place Tuesday 12th August in Barnet, London. There will also be a short, values-based phone interview as part of the process. About the Role You will collaborate closely with a cross section of teams within the youth zones, working with the Youth Work delivery teams to feed data into decision making, and with the Communications and Fundraising teams to provide impact measurement and analysis content for use with stakeholders and in donor reporting. Furthermore, it will align impact and data work with national and local policy, and use national census, health, police and other statistical data to position the four youth zones for new income generation opportunities. Main responsibilities include: Measuring and demonstrating the charities' impact to stakeholders Authoring and providing the necessary data to the leadership and fundraising teams and Board (as required) Annual publications such as Trustees Reports and annual Impact Reports. Lead on data analysis and reporting on the data held in Salesforce CRM, improving both the quality and quantity of monitoring and evaluation processes Driving improvements in data capture through training and upskilling the Youth Work team Strengthening the ability of the two Youth Zones to demonstrate the measurable impact of youth work delivered. Innovation is a key aspect of this role, involving the introduction and embedding of new methodologies to enhance the qualitative data capture process. About You This role is ideal for someone who has the ability to bring technical analysis to life in a youth work setting and can communicate insights in an accessible style to different audiences. The Impact and Insights Officer should be passionate about embracing the power of youth work and be keen to support youth zones in evidencing the impact created with young people. It will require someone who can bring impact expertise and creativity to create buy-in and drive improvements in data capture; and someone who is keen to work flexibly and closely with teams of passionate Youth Workers and who is unafraid of the challenge presented by youth zones in two very different geographic locations. Previous experience in a data analysis or similar role, including handling large datasets, using data to derive insights and data-led decision making is required for this role, along with experience with data visualisation tools (e.g. Tableau), and previous experience working with young people or in a youth work setting. Please note, this is hybrid working role, with 8 onsite days per month at the Carlisle and London sites. You must be able to travel to these locations as part of your role. About the Organisation A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called youth zones in the country's most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities, As a growing and ambitious charity, you will be offered responsibility, variety and the chance to work with a team wholly invested in providing young people with the opportunity to fulfil their potential. As an equal opportunities' employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. You may have experience in areas such as Impact, Insight, Impact and Insight, Impact Officer, Insight Officer, Impact and Insight Officer, Data Analysis, Evaluation, Impact and Evaluation, Evaluation, Impact and Evaluation Officer, Data, Data Analyst, Analyst, Data Analyst Lead, Data Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Salary: £33,785 to £36,266 Pension: 28.97% of base salary (RoS contribution) Annual Leave: 38 days annual holiday, increasing to 42 days with length of service. Duration: Permanent Working Pattern: 35 hours per week. We are a flexible employer and will consider a variety of working patterns. Location: Hybrid working model. Contractual base either at Meadowbank House, Edinburgh (EH8 7AU), or St Vincent Plaza, Glasgow (G2 5LD).While remote work provides the freedom to work from home, we value in-person collaboration. Projects and team activities may require onsite presence to foster creativity and collaboration. Grade: Executive Officer Closing date: 23 July at 11:59pm Number of vacancies: 1 Registers of Scotland (RoS) Join an award-winning organisation recognised for its technology and innovation. Registers of Scotland is a world-leading pioneer in land and property registration. Our full-stack teams design, architect, and build all our registration products in-house. We work to create digital solutions for the people of Scotland. You will get an opportunity to nurture your creativity and develop with us through access to the latest data, software engineering and product delivery techniques. This job is for you if you want Work with purpose: we strive to provide the best public service and set the bar for land and property registration worldwide. Flexible and hybrid working:, work when and where it's best for you and your stakeholders, depending on the role and team requirements. Benefits: enjoy pay progression, pension contributions of up to 29%, up to a year's parental leave, and 38 days annual holiday, increasing to 42 days with length of service. Investment in professional development: we invest in all our people so that they have the right skills to be productive and confident in their job. Diversity and Inclusion: We are an 'Investor in People' and a 'Disability Confident' employer. We are inclusive, stronger together, and committed to putting our people first. Positive work culture: RoS is an agile, digital organisation using leading-edge technology.Colleagues understand their role in achieving our strategy and have the autonomy to deliver. To learn more about RoS and what we offer visit our careers pages or watch this short video. The Role Join our dynamic Service Management team and play a crucial role in maintaining the operational excellence of our digital services within the Digital Directorate. As a key member of the Service Enablement team, you will drive assurance activities to uphold high service management standards. You'll champion the implementation of best-practice processes and ensure seamless service delivery across the organisation - helping us to consistently meet and exceed business needs. If you're passionate about service quality and operational integrity, this is your opportunity to make a real impact in a collaborative, forward-thinking environment. On a typical day you will The IT Service Management and Business Operations Analyst will be responsible for delivering and assisting with a range of tasks: Support the delivery of Service Management practices, which include incident management, problem resolution, and change management. Support delivery of IT Enablement objectives. Creating and updating Knowledge Base articles using standardised templates to ensure content effectively addresses common issues and provides clear guidance for efficient resolution. Collaborate with Digital Workplace Services and support the delivery of a high-quality digital workplace and customer experience for all colleagues. Collaborate with the team to collect key performance indicator (KPI) data, such as incident resolution times, and preparing performance reports for stakeholders. Responsibilities in budget administration include approving contractor timesheets, verifying invoice accuracy, and assisting the Budget Liaison Officer with various financial activities as needed. Manage shared mailboxes, ensuring effective triage and quick responses. Collaborate with internal and external stakeholders on the recruitment contract lifecycle management of contingent workers, coordinating contract renewals and ensuring compliance with IR35 regulations. Utilising the support of senior team members as necessary. Collecting feedback to identify areas for improvement to enhance service delivery and operational efficiency. Key Responsibilities Essential Criteria - Skills and Attributes for Success Technical: We will assess you against the following technical skills during the application and assessment process: Demonstrable working knowledge of M365 Suite, including Outlook, Teams, SharePoint, OneDrive and Excel. Experience of working with complex data and data entry, such as managing and maintaining large datasets in Excel. Proficiency in using various digital tools and platforms. Excellent written and verbal communications skills. Competencies At applicationand assessment stages, you will be scored against the Competencies below: Analysis and Making Effective Decisions Taking initiative as the first point of contact. Experience of analysing and evaluating data from various sources. Seeking out relevant information from stakeholders to make well considered decisions. Leading and communicating/Collaborating and partnering Excellent communication skills, both orally and in writing, adapting style of communication to meet various stakeholder requirements. Able to work collaboratively with other teams. Building positive relationships both with internal and external stakeholders to achieve excellent results. Delivering a quality of service Flexible and self-motivated with the ability to prioritise and manage a range of tasks with minimum guidance, recognising any potential difficulties and dealing with these appropriately. Conscientious and thorough, pays attention to detail, ensuring high quality outputs. Demonstrating commitment and drive The ability to work to tight deadlines ensuring outcomes are delivered on time and to required standard. Ability to take initiative when appropriate, such as identifying potential issues before they arise or proposing new solutions to improve efficiency Stage one - Application and Initial Application sift To apply, click on 'Apply now' and complete our online application form, you will need to submit: •A CVsetting out your career history and how you meet the Technical criteria required in the role (we recommend no more than 4 pages in length). •Provide an example for each competency listed above (150 - 250 words per answer) Candidates who have submitted a CV, answered the essential criteria, and will be sifted on the below essential criteria. Technical/Experience If the technical experience criteria are met, the full statement of suitability will then be reviewed and sifted. Stage Two - Secondary Sift - Online Excel Proficiency Test Candidates who successfully pass both the technical and competency sift will be invited to complete an online Excel Proficiency Test. If successful you will then be invited to the assessment stage. Please note: If we receive a high volume of applications, we may complete an initial sift on Technical Criteria We reserve the right to invite candidates to participate in a telephone interview prior to being further assessed. Applications that are not accompanied by CVs or responses exceeding 250 words per competency will not be considered. We would strongly recommend that your statement is written in the STAR format(Situation, Task, Action & Result) and preparing your answers using software such as MS Word or Google Docs, and then uploading the file. We strongly advise you review our policy on responsible use of AI in the application process. RoS may check answers with an AI detection tool and will contact you for a pre-screening call to verify your responses. Applications and appointments are subject to a strict merit-based assessment process, in line with the Civil Service Recruitment Principles . Stage Three - assessment If successful at application stage, you will be invited to an in-person interview in our Edinburgh Office which will include the following: Competency based interview For further information on the competencies, visit our Competency Framework. Recruitment timeline Closing date: 23 July at 11:59pm Application sift: 24-29 July Secondary sift Excel Test: 30-1 August Invites to assessment: W/C 4 August Interviews: Week commencing 11 August (subject to change) Feedback Feedback will only be provided if you progress to interview stage. Reserve List In the event that further posts are required, a reserve list of successful candidates will be kept for up to 12 months. Nationality and immigration status In general, only nationals from the following countries (and associations of countries) are eligible for employment in the Civil Service: the United Kingdom, the Republic of Ireland, and the Commonwealth. EU nationals (with settled or pre-settled status) . click apply for full job details
Jul 16, 2025
Full time
Salary: £33,785 to £36,266 Pension: 28.97% of base salary (RoS contribution) Annual Leave: 38 days annual holiday, increasing to 42 days with length of service. Duration: Permanent Working Pattern: 35 hours per week. We are a flexible employer and will consider a variety of working patterns. Location: Hybrid working model. Contractual base either at Meadowbank House, Edinburgh (EH8 7AU), or St Vincent Plaza, Glasgow (G2 5LD).While remote work provides the freedom to work from home, we value in-person collaboration. Projects and team activities may require onsite presence to foster creativity and collaboration. Grade: Executive Officer Closing date: 23 July at 11:59pm Number of vacancies: 1 Registers of Scotland (RoS) Join an award-winning organisation recognised for its technology and innovation. Registers of Scotland is a world-leading pioneer in land and property registration. Our full-stack teams design, architect, and build all our registration products in-house. We work to create digital solutions for the people of Scotland. You will get an opportunity to nurture your creativity and develop with us through access to the latest data, software engineering and product delivery techniques. This job is for you if you want Work with purpose: we strive to provide the best public service and set the bar for land and property registration worldwide. Flexible and hybrid working:, work when and where it's best for you and your stakeholders, depending on the role and team requirements. Benefits: enjoy pay progression, pension contributions of up to 29%, up to a year's parental leave, and 38 days annual holiday, increasing to 42 days with length of service. Investment in professional development: we invest in all our people so that they have the right skills to be productive and confident in their job. Diversity and Inclusion: We are an 'Investor in People' and a 'Disability Confident' employer. We are inclusive, stronger together, and committed to putting our people first. Positive work culture: RoS is an agile, digital organisation using leading-edge technology.Colleagues understand their role in achieving our strategy and have the autonomy to deliver. To learn more about RoS and what we offer visit our careers pages or watch this short video. The Role Join our dynamic Service Management team and play a crucial role in maintaining the operational excellence of our digital services within the Digital Directorate. As a key member of the Service Enablement team, you will drive assurance activities to uphold high service management standards. You'll champion the implementation of best-practice processes and ensure seamless service delivery across the organisation - helping us to consistently meet and exceed business needs. If you're passionate about service quality and operational integrity, this is your opportunity to make a real impact in a collaborative, forward-thinking environment. On a typical day you will The IT Service Management and Business Operations Analyst will be responsible for delivering and assisting with a range of tasks: Support the delivery of Service Management practices, which include incident management, problem resolution, and change management. Support delivery of IT Enablement objectives. Creating and updating Knowledge Base articles using standardised templates to ensure content effectively addresses common issues and provides clear guidance for efficient resolution. Collaborate with Digital Workplace Services and support the delivery of a high-quality digital workplace and customer experience for all colleagues. Collaborate with the team to collect key performance indicator (KPI) data, such as incident resolution times, and preparing performance reports for stakeholders. Responsibilities in budget administration include approving contractor timesheets, verifying invoice accuracy, and assisting the Budget Liaison Officer with various financial activities as needed. Manage shared mailboxes, ensuring effective triage and quick responses. Collaborate with internal and external stakeholders on the recruitment contract lifecycle management of contingent workers, coordinating contract renewals and ensuring compliance with IR35 regulations. Utilising the support of senior team members as necessary. Collecting feedback to identify areas for improvement to enhance service delivery and operational efficiency. Key Responsibilities Essential Criteria - Skills and Attributes for Success Technical: We will assess you against the following technical skills during the application and assessment process: Demonstrable working knowledge of M365 Suite, including Outlook, Teams, SharePoint, OneDrive and Excel. Experience of working with complex data and data entry, such as managing and maintaining large datasets in Excel. Proficiency in using various digital tools and platforms. Excellent written and verbal communications skills. Competencies At applicationand assessment stages, you will be scored against the Competencies below: Analysis and Making Effective Decisions Taking initiative as the first point of contact. Experience of analysing and evaluating data from various sources. Seeking out relevant information from stakeholders to make well considered decisions. Leading and communicating/Collaborating and partnering Excellent communication skills, both orally and in writing, adapting style of communication to meet various stakeholder requirements. Able to work collaboratively with other teams. Building positive relationships both with internal and external stakeholders to achieve excellent results. Delivering a quality of service Flexible and self-motivated with the ability to prioritise and manage a range of tasks with minimum guidance, recognising any potential difficulties and dealing with these appropriately. Conscientious and thorough, pays attention to detail, ensuring high quality outputs. Demonstrating commitment and drive The ability to work to tight deadlines ensuring outcomes are delivered on time and to required standard. Ability to take initiative when appropriate, such as identifying potential issues before they arise or proposing new solutions to improve efficiency Stage one - Application and Initial Application sift To apply, click on 'Apply now' and complete our online application form, you will need to submit: •A CVsetting out your career history and how you meet the Technical criteria required in the role (we recommend no more than 4 pages in length). •Provide an example for each competency listed above (150 - 250 words per answer) Candidates who have submitted a CV, answered the essential criteria, and will be sifted on the below essential criteria. Technical/Experience If the technical experience criteria are met, the full statement of suitability will then be reviewed and sifted. Stage Two - Secondary Sift - Online Excel Proficiency Test Candidates who successfully pass both the technical and competency sift will be invited to complete an online Excel Proficiency Test. If successful you will then be invited to the assessment stage. Please note: If we receive a high volume of applications, we may complete an initial sift on Technical Criteria We reserve the right to invite candidates to participate in a telephone interview prior to being further assessed. Applications that are not accompanied by CVs or responses exceeding 250 words per competency will not be considered. We would strongly recommend that your statement is written in the STAR format(Situation, Task, Action & Result) and preparing your answers using software such as MS Word or Google Docs, and then uploading the file. We strongly advise you review our policy on responsible use of AI in the application process. RoS may check answers with an AI detection tool and will contact you for a pre-screening call to verify your responses. Applications and appointments are subject to a strict merit-based assessment process, in line with the Civil Service Recruitment Principles . Stage Three - assessment If successful at application stage, you will be invited to an in-person interview in our Edinburgh Office which will include the following: Competency based interview For further information on the competencies, visit our Competency Framework. Recruitment timeline Closing date: 23 July at 11:59pm Application sift: 24-29 July Secondary sift Excel Test: 30-1 August Invites to assessment: W/C 4 August Interviews: Week commencing 11 August (subject to change) Feedback Feedback will only be provided if you progress to interview stage. Reserve List In the event that further posts are required, a reserve list of successful candidates will be kept for up to 12 months. Nationality and immigration status In general, only nationals from the following countries (and associations of countries) are eligible for employment in the Civil Service: the United Kingdom, the Republic of Ireland, and the Commonwealth. EU nationals (with settled or pre-settled status) . click apply for full job details
Country: United Kingdom of Great Britain and Northern Ireland Creation Date: 26-Jun-2025 Employment Type: Permanent Employment Type: Full time Ref #: Description & Requirements Role Title: Compliance Operations Senior Analyst Department: Compliance Team: Compliance Location: UK, London Type: Permanent About the Role: We are seeking a proactive and detail-oriented Compliance Operations Senior Analyst. In this pivotal role, you will work closely with the Compliance Operations Manager to enhance our Compliance function and drive operational excellence. Your main responsibilities will include: Internal Reporting Ownership: You will take charge of our internal reporting processes, delivering risk-based insights that highlight our current operations and identify areas for improvement. Your analytical skills will help us make informed decisions and foster a culture of continuous enhancement. Operational Improvements and Automation: You will identify opportunities to streamline and automate processes, leading the design and implementation of operational efficiencies. You will also explore and research technological advances and solutions that can be deployed to improve compliance processes. Your innovative mindset will be crucial in driving initiatives that enhance productivity and reduce compliance risks. Outsourced Services Co-ordination: You will play a key role in assisting the Operations manager with continuously improving our outsourced operational services. Your ability to co-ordinate activities and facilitate communication will ensure seamless service delivery and alignment with our Compliance objectives. Stakeholder communication: You will present compliance data and insights to senior management, compliance officers, and other relevant stakeholders, enabling informed decision making. Perform additional tasks as needed. About the Department & Team: Vision: To help people to make effective risk based, disciplined decisions doing the right thing Establishing an open and constructive relationship with LSM's regulators (and supervisory bodies). Co-ordinating and managing this relationship including, but not limited to, the Prudential Regulation Authority, the Financial Conduct Authority and Lloyd's. Providing advice to the LSM governing bodies on compliance with applicable laws and regulations, and providing advice to the business, for example in the form of policies and procedures or written updates, in relation to applicable laws and regulations. Ensuring that LSM's Compliance Strategy is in line with its broader strategic objectives. Working with the business to assess new opportunities and ensuring appropriate control frameworks are established. A key part of LSM's Compliance Strategy will be to oversee LSM's Conduct Risk framework and associated policies and procedure in conjunction with management and the business. Working closely with Liberty Mutual Group Compliance & Ethics to ensure that the LSM compliance framework is consistent with the framework in place for the Liberty Mutual Group. Essential skills and experience: The ideal candidate will possess strong analytical and problem-solving skills, a keen eye for detail and the ability to work collaboratively across teams. A passion for leveraging technology to improve operational processes will be a significant asset in this role. Good working knowledge of the financial services sector is ideal . Compliance experience within financial services specifically within general insurance is preferred . A good understanding of the regulatory regimes in these sectors is desirable. Report interpretation and data analysis expertise: Proficient in reviewing and interpreting complex reports and data sets relevant to insurance compliance, with a keen eye for identifying trends, anomalies, or inconsistencies that may indicate compliance risks or issues. Proficient in reviewing and interpreting complex reports and data sets relevant to insurance compliance, with a keen eye for identifying trends, anomalies, or inconsistencies that may indicate compliance risks or issues. Strong working knowledge of Excel and familiarity with tools such as Power BI, enabling effective navigation and understanding of data presented in various formats. Experienced in critically evaluating compliance and operational reports to assess whether regulatory and internal requirements are being met. Able to translate analytical findings into clear, actionable feedback and recommendations tailored for non-technical stakeholders, such as compliance managers and senior leaders. Confident in summarising and presenting key insights from reports to facilitate informed decision-making and support ongoing regulatory compliance. Skilled in using structured data to support evidence-based assessments and provide constructive feedback to relevant business teams. Other key skills required for this role: Good understanding of the role of the compliance department in the business. Communicates effectively with both technical and non-technical audiences to identify and deliver the required information Proactive, shows initiative when completing tasks by pre-empting issues and proposing solutions. A critical thinker able to demonstrate and evidence the use of analytical skills to support decision making Understands the value of collaboration with internal and external stakeholders to identify and implement the best solutions. First class people skills and a team player with excellent communication. Proven experience and track record of solving problems and delivering solutions to the business. A self-led learner with curiosity appetite to develop and apply operational and management reporting expertise. Able to challenge and be challenged, pragmatic and principled, not dogmatic. Adherence to all relevant regulatory requirements forms part of your role, and the demonstration of behaviours as they relate to your role, is core to LSM's commitment to our Liberty Values, placing customers at the centre of our business and behaving with integrity. About Liberty Specialty Markets (LSM) Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets. Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through: Offering a vibrant and inclusive environment and committing to their career development. Promoting diversity, equity and inclusion (DEI). OurInclusion Matters frameworkand employee-led networks strengthen the diversity of our workforce and our inclusive environment. Emphasising that working together and sharing our unique perspectives enables us to make better decisions, create innovative solutions, and achieve our ambitious goals. A supportive culture, which includes promoting a healthy work-life balance and working flexibly. For more information, please follow the links below:
Jul 16, 2025
Full time
Country: United Kingdom of Great Britain and Northern Ireland Creation Date: 26-Jun-2025 Employment Type: Permanent Employment Type: Full time Ref #: Description & Requirements Role Title: Compliance Operations Senior Analyst Department: Compliance Team: Compliance Location: UK, London Type: Permanent About the Role: We are seeking a proactive and detail-oriented Compliance Operations Senior Analyst. In this pivotal role, you will work closely with the Compliance Operations Manager to enhance our Compliance function and drive operational excellence. Your main responsibilities will include: Internal Reporting Ownership: You will take charge of our internal reporting processes, delivering risk-based insights that highlight our current operations and identify areas for improvement. Your analytical skills will help us make informed decisions and foster a culture of continuous enhancement. Operational Improvements and Automation: You will identify opportunities to streamline and automate processes, leading the design and implementation of operational efficiencies. You will also explore and research technological advances and solutions that can be deployed to improve compliance processes. Your innovative mindset will be crucial in driving initiatives that enhance productivity and reduce compliance risks. Outsourced Services Co-ordination: You will play a key role in assisting the Operations manager with continuously improving our outsourced operational services. Your ability to co-ordinate activities and facilitate communication will ensure seamless service delivery and alignment with our Compliance objectives. Stakeholder communication: You will present compliance data and insights to senior management, compliance officers, and other relevant stakeholders, enabling informed decision making. Perform additional tasks as needed. About the Department & Team: Vision: To help people to make effective risk based, disciplined decisions doing the right thing Establishing an open and constructive relationship with LSM's regulators (and supervisory bodies). Co-ordinating and managing this relationship including, but not limited to, the Prudential Regulation Authority, the Financial Conduct Authority and Lloyd's. Providing advice to the LSM governing bodies on compliance with applicable laws and regulations, and providing advice to the business, for example in the form of policies and procedures or written updates, in relation to applicable laws and regulations. Ensuring that LSM's Compliance Strategy is in line with its broader strategic objectives. Working with the business to assess new opportunities and ensuring appropriate control frameworks are established. A key part of LSM's Compliance Strategy will be to oversee LSM's Conduct Risk framework and associated policies and procedure in conjunction with management and the business. Working closely with Liberty Mutual Group Compliance & Ethics to ensure that the LSM compliance framework is consistent with the framework in place for the Liberty Mutual Group. Essential skills and experience: The ideal candidate will possess strong analytical and problem-solving skills, a keen eye for detail and the ability to work collaboratively across teams. A passion for leveraging technology to improve operational processes will be a significant asset in this role. Good working knowledge of the financial services sector is ideal . Compliance experience within financial services specifically within general insurance is preferred . A good understanding of the regulatory regimes in these sectors is desirable. Report interpretation and data analysis expertise: Proficient in reviewing and interpreting complex reports and data sets relevant to insurance compliance, with a keen eye for identifying trends, anomalies, or inconsistencies that may indicate compliance risks or issues. Proficient in reviewing and interpreting complex reports and data sets relevant to insurance compliance, with a keen eye for identifying trends, anomalies, or inconsistencies that may indicate compliance risks or issues. Strong working knowledge of Excel and familiarity with tools such as Power BI, enabling effective navigation and understanding of data presented in various formats. Experienced in critically evaluating compliance and operational reports to assess whether regulatory and internal requirements are being met. Able to translate analytical findings into clear, actionable feedback and recommendations tailored for non-technical stakeholders, such as compliance managers and senior leaders. Confident in summarising and presenting key insights from reports to facilitate informed decision-making and support ongoing regulatory compliance. Skilled in using structured data to support evidence-based assessments and provide constructive feedback to relevant business teams. Other key skills required for this role: Good understanding of the role of the compliance department in the business. Communicates effectively with both technical and non-technical audiences to identify and deliver the required information Proactive, shows initiative when completing tasks by pre-empting issues and proposing solutions. A critical thinker able to demonstrate and evidence the use of analytical skills to support decision making Understands the value of collaboration with internal and external stakeholders to identify and implement the best solutions. First class people skills and a team player with excellent communication. Proven experience and track record of solving problems and delivering solutions to the business. A self-led learner with curiosity appetite to develop and apply operational and management reporting expertise. Able to challenge and be challenged, pragmatic and principled, not dogmatic. Adherence to all relevant regulatory requirements forms part of your role, and the demonstration of behaviours as they relate to your role, is core to LSM's commitment to our Liberty Values, placing customers at the centre of our business and behaving with integrity. About Liberty Specialty Markets (LSM) Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets. Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through: Offering a vibrant and inclusive environment and committing to their career development. Promoting diversity, equity and inclusion (DEI). OurInclusion Matters frameworkand employee-led networks strengthen the diversity of our workforce and our inclusive environment. Emphasising that working together and sharing our unique perspectives enables us to make better decisions, create innovative solutions, and achieve our ambitious goals. A supportive culture, which includes promoting a healthy work-life balance and working flexibly. For more information, please follow the links below:
