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senior product manager data automation
Barbara Houghton Associates
Mandarin Banking Accountant
Barbara Houghton Associates City, London
Mandarin Banking Accountant This is a fixed term contract for 12 months, therefore candidates need to be available immediately or at short notice. It is essential that all candidates applying have a minimum 3 years proven UK work experience, including experience working at a similar level, within accounting, banking or auditing fields, preferably in the financial services sector. Sponsorship will not be available for this position. Our Client is looking for a Mandarin Banking Accountant to join their small team on a fixed term basis (12 months). This position is full time in office, 5 days per week. The successful candidate will be leading the production of monthly, quarterly, semi-annual and annual reports to Head Office and local internal reports to senior management, leading the forecasting and budgeting process, data managing, assisting KPI managing and monthly financial analysis. Key Responsibilities (but not limited to): • Responsible for regulatory and other data reporting in an accurate and timely manner. • Co-ordinate the formulation of the business plans/budgets/strategy and monitor progress towards their achievement, drawing attention to important trends, and to opportunities to maximise earnings and to minimise risk. • Work with the Head of Finance and Deputy Head of Finance to enhance the quality and efficiency of the production of all financial reporting as necessary. • Improve the insightful financial analysis to promote understanding of finance and accounting issues by other division heads and staff. Work closely with the Head of Finance and Deputy Head of Finance to enrich the financial analysis dimensions, providing more management information for effective business decision making to maximise the return on business. • Complete quarter-end and year-end business forecasting as requested. • Work on Annual Performance Assessment Policy and the internal Departmental KPI process. • Develop reporting, budgeting and forecasting process and procedures. • Work with relevant teams to complete projects in relation to automation of FTP reports. • Co-ordinate the automation of reports and streamline process and increase efficiency in achieving optimization of financial reports. • Where and when required, help monitor the capital adequacy, liquidity, large exposures and performance. • In conjunction with other business managers, ensure that adequate accounting and other records and internal controls in the finance areas are maintained. Skills, Experience and Qualifications: • Qualified professional qualification in accounting/finance discipline. • Good language skills of written and spoken English/Mandarin. • Experience working at a similar level, within accounting, banking or auditing fields, preferably in the financial services sector. • An in-depth knowledge of accounting theory, regulatory reports and financial analysis techniques. • Proficiency for making financial evaluations and judgments and an ability to present recommendations, both oral and written. • Knowledge of liquidity risk. • Excellent IT skills including MMS office. For more information on this role please contact Judith Webb by sending your CV quoting ref number.
Jul 06, 2025
Contractor
Mandarin Banking Accountant This is a fixed term contract for 12 months, therefore candidates need to be available immediately or at short notice. It is essential that all candidates applying have a minimum 3 years proven UK work experience, including experience working at a similar level, within accounting, banking or auditing fields, preferably in the financial services sector. Sponsorship will not be available for this position. Our Client is looking for a Mandarin Banking Accountant to join their small team on a fixed term basis (12 months). This position is full time in office, 5 days per week. The successful candidate will be leading the production of monthly, quarterly, semi-annual and annual reports to Head Office and local internal reports to senior management, leading the forecasting and budgeting process, data managing, assisting KPI managing and monthly financial analysis. Key Responsibilities (but not limited to): • Responsible for regulatory and other data reporting in an accurate and timely manner. • Co-ordinate the formulation of the business plans/budgets/strategy and monitor progress towards their achievement, drawing attention to important trends, and to opportunities to maximise earnings and to minimise risk. • Work with the Head of Finance and Deputy Head of Finance to enhance the quality and efficiency of the production of all financial reporting as necessary. • Improve the insightful financial analysis to promote understanding of finance and accounting issues by other division heads and staff. Work closely with the Head of Finance and Deputy Head of Finance to enrich the financial analysis dimensions, providing more management information for effective business decision making to maximise the return on business. • Complete quarter-end and year-end business forecasting as requested. • Work on Annual Performance Assessment Policy and the internal Departmental KPI process. • Develop reporting, budgeting and forecasting process and procedures. • Work with relevant teams to complete projects in relation to automation of FTP reports. • Co-ordinate the automation of reports and streamline process and increase efficiency in achieving optimization of financial reports. • Where and when required, help monitor the capital adequacy, liquidity, large exposures and performance. • In conjunction with other business managers, ensure that adequate accounting and other records and internal controls in the finance areas are maintained. Skills, Experience and Qualifications: • Qualified professional qualification in accounting/finance discipline. • Good language skills of written and spoken English/Mandarin. • Experience working at a similar level, within accounting, banking or auditing fields, preferably in the financial services sector. • An in-depth knowledge of accounting theory, regulatory reports and financial analysis techniques. • Proficiency for making financial evaluations and judgments and an ability to present recommendations, both oral and written. • Knowledge of liquidity risk. • Excellent IT skills including MMS office. For more information on this role please contact Judith Webb by sending your CV quoting ref number.
Senior Network Engineer
Sysco International
Job Description Network Engineer Sysco International Hybrid (Dublin, Limerick, Belfast, London or Ashford) Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 72,000 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 725,000 customer locations. For fiscal year 2023 that ended July 1, 2023, the company generated sales of more than $76 billion. Information about our Sustainability program, including Sysco's 2023 Sustainability Report and 2023 Diversity, Equity & Inclusion Report, can be found at . Sysco International, officially formed in 2021, is the externally reported segment of Sysco's foodservice businesses outside of the United States. It comprises businesses in the Bahamas, Canada, Costa Rica, France, Ireland, Mexico, Panama, Sweden, the United Kingdom - as well as Sysco's export business, International Food Group. The Role: As a member of the Sysco Network team, the Senior Network Engineer is responsible for providing network support of Sysco's initiative in networks and automation with a focus on delivering effective and efficient network support services. The Senior Network Engineer reports into the Network Manager but will be embedded into the Sysco Global Network team. The ideal candidate will have a bachelor's degree in Computer Science or closely related subject, and / or relevant network certifications including extensive experience. Role Responsibilities: Maintain key Network devices on a daily basis Supports the user community via Service Now tickets, and assist in problem resolution Monitor operations of LAN, WAN, Load Balancing, VPN, Security, and Wi-Fi Monitors all aspects of project and daily operations as it relates to network services Provide timely project status updates to customers, PMO Teams, and management Performs operational tasks with Service Now ticket support. Understanding and ongoing support of all LAN, WAN, VPN, WLS, IPT, Load Balancing, Security, content filtering Perform problem isolation within the network infrastructure Participate in an enterprise infrastructure On-call rotation Participate within projects across the enterprise network Support the campus environments as required, remote site locations, and corporate Data Centre Locations Develop operational knowledge of Network-based tools that support the enterprise network environments Role Requirements: You will have considerable understanding of the following infrastructures: Bachelor's degree in computer science, systems analysis or a related study, equivalent experience, CCNP, CCIE or other network qualifications Expert knowledge in at least two of the following Load balancers o Firewalls BGP IBGP, OSPF, EIGRP Security Cloud networks Automation Programming capability Python Relevant Certifications CCNP or higher held continuously for 6+ years Exposure to multiple, diverse technologies and processing environments Strong understanding of network fundamentals Security qualification and cloud experience would be an advantage Analytical, problem-solving and communication skills Extensive knowledge of network integration with storage, compute, virtualization, security and wireless systems Strong time management and critical thinking skills Applying troubleshooting skills to resolve network issues Technical Skills Requirement: You will have considerable understanding of the following infrastructures: Cisco WAAS Cisco TACACS Cisco ASA Firewalls with multiple contexts, and failover configuration Cisco Catalyst 6500s, 4500s Cisco Nexus 9000 / 7000 / 5000 / 2000 products Cisco VSS Cisco StackWise and Flexstack switches Cisco Wireless Controllers Motorola Wireless QoS - Voice and Video Environments Remote Cloud Services (AWS, SoftCloud, Azure) VM Environments TCP expert / Application performance expert Sniffing and ability to read a trace Network Tools - Fluke, Infoblox, Solarwinds, Network drawings and design documentation (Visio) Routing protocols (OSPF, EIGRP, BGP) Switching and switching technologies (Cisco Catalyst, Nexus, Stack technology, 802.1q, LACP / Ether channel, HSRP, VRF, VSS) Experience in large enterprise environments (300 sites) Sniffer/packet capture capability Remote site performance investigation Hands-on experience with networks including physical layer infrastructure, Cisco-based LAN, WAN, IPT, WLS, Firewall hardware (Cisco & Checkpoint), F5 Load Balancing, Bluecoat Proxy, Cisco WAAS, SNMP based software, and interconnecting devices Proven knowledge and practical application of network security across firewalls Demonstrate the ability to formulate sound solutions based on formal training, research, and expertise with little guidance from management Possess a high degree of professionalism, customer service, and dependable Strong LAN, WAN, Security, Wireless, Load Balancing, and VPN troubleshooting capabilities Ability to apply a comprehensive and in-depth knowledge of technical concepts, practices, and procedures Solid written and verbal communication Must present exceptional leadership, problem-solving, decision making, and time management skills Ability to work in a remote capacity Ability to work in a team environment The above information has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
Jul 06, 2025
Full time
Job Description Network Engineer Sysco International Hybrid (Dublin, Limerick, Belfast, London or Ashford) Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 72,000 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 725,000 customer locations. For fiscal year 2023 that ended July 1, 2023, the company generated sales of more than $76 billion. Information about our Sustainability program, including Sysco's 2023 Sustainability Report and 2023 Diversity, Equity & Inclusion Report, can be found at . Sysco International, officially formed in 2021, is the externally reported segment of Sysco's foodservice businesses outside of the United States. It comprises businesses in the Bahamas, Canada, Costa Rica, France, Ireland, Mexico, Panama, Sweden, the United Kingdom - as well as Sysco's export business, International Food Group. The Role: As a member of the Sysco Network team, the Senior Network Engineer is responsible for providing network support of Sysco's initiative in networks and automation with a focus on delivering effective and efficient network support services. The Senior Network Engineer reports into the Network Manager but will be embedded into the Sysco Global Network team. The ideal candidate will have a bachelor's degree in Computer Science or closely related subject, and / or relevant network certifications including extensive experience. Role Responsibilities: Maintain key Network devices on a daily basis Supports the user community via Service Now tickets, and assist in problem resolution Monitor operations of LAN, WAN, Load Balancing, VPN, Security, and Wi-Fi Monitors all aspects of project and daily operations as it relates to network services Provide timely project status updates to customers, PMO Teams, and management Performs operational tasks with Service Now ticket support. Understanding and ongoing support of all LAN, WAN, VPN, WLS, IPT, Load Balancing, Security, content filtering Perform problem isolation within the network infrastructure Participate in an enterprise infrastructure On-call rotation Participate within projects across the enterprise network Support the campus environments as required, remote site locations, and corporate Data Centre Locations Develop operational knowledge of Network-based tools that support the enterprise network environments Role Requirements: You will have considerable understanding of the following infrastructures: Bachelor's degree in computer science, systems analysis or a related study, equivalent experience, CCNP, CCIE or other network qualifications Expert knowledge in at least two of the following Load balancers o Firewalls BGP IBGP, OSPF, EIGRP Security Cloud networks Automation Programming capability Python Relevant Certifications CCNP or higher held continuously for 6+ years Exposure to multiple, diverse technologies and processing environments Strong understanding of network fundamentals Security qualification and cloud experience would be an advantage Analytical, problem-solving and communication skills Extensive knowledge of network integration with storage, compute, virtualization, security and wireless systems Strong time management and critical thinking skills Applying troubleshooting skills to resolve network issues Technical Skills Requirement: You will have considerable understanding of the following infrastructures: Cisco WAAS Cisco TACACS Cisco ASA Firewalls with multiple contexts, and failover configuration Cisco Catalyst 6500s, 4500s Cisco Nexus 9000 / 7000 / 5000 / 2000 products Cisco VSS Cisco StackWise and Flexstack switches Cisco Wireless Controllers Motorola Wireless QoS - Voice and Video Environments Remote Cloud Services (AWS, SoftCloud, Azure) VM Environments TCP expert / Application performance expert Sniffing and ability to read a trace Network Tools - Fluke, Infoblox, Solarwinds, Network drawings and design documentation (Visio) Routing protocols (OSPF, EIGRP, BGP) Switching and switching technologies (Cisco Catalyst, Nexus, Stack technology, 802.1q, LACP / Ether channel, HSRP, VRF, VSS) Experience in large enterprise environments (300 sites) Sniffer/packet capture capability Remote site performance investigation Hands-on experience with networks including physical layer infrastructure, Cisco-based LAN, WAN, IPT, WLS, Firewall hardware (Cisco & Checkpoint), F5 Load Balancing, Bluecoat Proxy, Cisco WAAS, SNMP based software, and interconnecting devices Proven knowledge and practical application of network security across firewalls Demonstrate the ability to formulate sound solutions based on formal training, research, and expertise with little guidance from management Possess a high degree of professionalism, customer service, and dependable Strong LAN, WAN, Security, Wireless, Load Balancing, and VPN troubleshooting capabilities Ability to apply a comprehensive and in-depth knowledge of technical concepts, practices, and procedures Solid written and verbal communication Must present exceptional leadership, problem-solving, decision making, and time management skills Ability to work in a remote capacity Ability to work in a team environment The above information has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
Amazon
Sr. Program Manager, Central Operations, AMZL Japan
Amazon Sheffield, Yorkshire
Sr. Program Manager, Central Operations, AMZL Japan Central Operations (CO) is a team that explores new approaches and ways of working at Amazon Logistics, delivering scalable solutions for running increasingly complex and growing last-mile delivery networks. The CO is responsible for the critical processes of last mile delivery, such as Route planning, Scheduling and Forecasting, On Road Management, and has a vision to continually transform the way we do this in a scalable manner. We are looking for Program Manager to join our team and drive improvements to the processes and technology used within Central Operations (CO). Program Manager must be able to excel and grow in a new team with high ambiguity. In this role, you will think big, develop original ideas, and directly influence and collaborate with the Transportation team, Last Mile Tech team, Operations, and business development teams to further expand Central Operations also responsible for developing strategic approaches. More Information (Japanese Only) Department: Last Mile(AMZL) Job:Project Management Location:Tokyo Office Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. For individuals with disabilities who would like to request for support, please visit Key job responsibilities • Define the program (mission, vision, tenets), set objectives, analyze data, and drive improvements that are quantified with metrics • Seek to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions • Oversee gaps between teams, processes and systems • Identify and mitigate risks (before they become roadblocks) • Ensure critical path timelines are met, resource needs are understood and project prioritization is visible to senior leadership • Work closely with operations, product teams and engineering teams to root cause and solve complex problems related to increasing capability and reliability of our systems • Partnering with other analysts and BI engineers in planning and analytics to build analytical solutions to deliver on business goals About the team The Last Mile Execution team, to which the Central Operations (CO) belongs, is a very unique team consisting of three teams: Planning, Analytics, and Central Operations. This is a exciting team as we have a lot of cross-functional responsibility from planning to execution, but at the same time, each team's process design and changes require careful assessment. In this role, Program Manager will have the opportunity to experience the joy of working in a team, communicating and persevering to achieve results. - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Business English - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field - 2+ years of driving process improvements experience - Excited about working in a diverse group and contributing to an inclusive culture Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jul 06, 2025
Full time
Sr. Program Manager, Central Operations, AMZL Japan Central Operations (CO) is a team that explores new approaches and ways of working at Amazon Logistics, delivering scalable solutions for running increasingly complex and growing last-mile delivery networks. The CO is responsible for the critical processes of last mile delivery, such as Route planning, Scheduling and Forecasting, On Road Management, and has a vision to continually transform the way we do this in a scalable manner. We are looking for Program Manager to join our team and drive improvements to the processes and technology used within Central Operations (CO). Program Manager must be able to excel and grow in a new team with high ambiguity. In this role, you will think big, develop original ideas, and directly influence and collaborate with the Transportation team, Last Mile Tech team, Operations, and business development teams to further expand Central Operations also responsible for developing strategic approaches. More Information (Japanese Only) Department: Last Mile(AMZL) Job:Project Management Location:Tokyo Office Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. For individuals with disabilities who would like to request for support, please visit Key job responsibilities • Define the program (mission, vision, tenets), set objectives, analyze data, and drive improvements that are quantified with metrics • Seek to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions • Oversee gaps between teams, processes and systems • Identify and mitigate risks (before they become roadblocks) • Ensure critical path timelines are met, resource needs are understood and project prioritization is visible to senior leadership • Work closely with operations, product teams and engineering teams to root cause and solve complex problems related to increasing capability and reliability of our systems • Partnering with other analysts and BI engineers in planning and analytics to build analytical solutions to deliver on business goals About the team The Last Mile Execution team, to which the Central Operations (CO) belongs, is a very unique team consisting of three teams: Planning, Analytics, and Central Operations. This is a exciting team as we have a lot of cross-functional responsibility from planning to execution, but at the same time, each team's process design and changes require careful assessment. In this role, Program Manager will have the opportunity to experience the joy of working in a team, communicating and persevering to achieve results. - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Business English - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field - 2+ years of driving process improvements experience - Excited about working in a diverse group and contributing to an inclusive culture Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Senior Data Scientist
Sprout.ai LTD
Working Pattern: Remote Location: United Kingdom As a company for whom AI is the product, it should be no surprise that our Data Science team is at the heart of everything we do at Sprout - building innovative products, researching new techniques for using Artificial Intelligence in claims automation, and pushing the boundaries of what our product can achieve. As a globally dispersed team, our Data Scientists bring together a diverse range of expertise and backgrounds; what unites us is a desire to learn, a mastery of our discipline, strong mathematical and statistical skills, and software engineering prowess. We typically specialise in fields such as Computer Vision, Natural Language Processing and Deep Learning. Our Data Scientists are responsible for all aspects of the AI lifecycle, from understanding business problems, preparing training data, designing and building models, and deploying them into production. We work in cross-functional squads, so you will work collaboratively with other Data Scientists, Software Engineers, Product and Engagement Managers on your designated project. You will not only lead the development of sophisticated ML models but also shape the future of our AI capabilities. You will have the opportunity to mentor junior team members, influence strategic decisions, and directly impact our customers' experiences. If you are passionate about transforming industries with AI and want to work with an innovative, ambitious team, we would love to hear from you. Apply now and help shape the future of claims automation. Responsibilities Develop features for our state-of-the-art claims automation platform Research, build and deploy machine learning algorithms and models to production within product teams Provide technical guidance and input on the design and implementation of machine learning algorithms Support with customer PoVs and onboarding Understand business problems and product requirements and help translate these into technical solutions Execute and deliver full AI/ML solutions from sourcing training data, design and implementing state-of-the-art machine learning models, testing, benchmark and product-driven research for model performance improvement, to shipping stable, tested, performant code in an agile environment. Work closely with Product Managers to help shape the product roadmap from a Data Science perspective Contribute to Data Science strategy and the Data Science roadmap in conjunction with our Head of AI Proactively seek to improve the way that Data Science operates at Sprout.ai Support the education of the business and customers on how our Data Science teams work Stay updated on the latest trends and advancements in Artificial Intelligence. Skills, Knowledge, and Experience Technical proficiency You write production-grade, scalable Python code, ensuring that your models are robust, maintainable, and optimised for performance. Comfortable with PyTorch Knowledge of Transformer-based models Knowledge of Large Language Models (LLMs) Proven experience of having delivered successful Computer Vision or LLM projects into production Strong understanding of software development fundamentals, in particular deploying models to production and how to set up pipelines. Demonstrate expertise in deep learning for computer vision, natural language processing, reinforcement learning etc. Displays in depth knowledge in machine learning best practices, scalable training and deployment, model introspection and evaluation Strong fundamentals in Mathematics, Statistics and Data Analysis Experience working in an Agile environment and knowledge of how Agile methodologies can be applied to Data Science teams in terms of process, practice, team culture and the delivery of work Ability to convert customer requirements or business challenges into well-defined machine learning solutions We are using many technologies day to day such as various AWS services, GCP, Kubernetes, Ray Serve, Kubeflow, and ReTool. Any experience in these areas would be a bonus Sprout.ai Values Hungry for Growth - Unleash your inner Sprout: Sprouts embrace growth, forget comfort zones, and help Sprout.ai thrive. Own It, Deliver It - We commit, we deliver, and we exceed expectations - it's how we achieve outstanding outcomes for our customers. Seed Innovation - The future is shaped by those who dare to innovate. We embrace this mindset, planting the seeds for future growth, experimenting fearlessly and taking bold actions that unleash our ability to scale. Collaborate to Blossom - We cultivate collaboration, working together to create a vibrant and diverse ecosystem where every Sprout can thrive. It drives better results, and creates a better environment for us all. Compensation, benefits and perks Sprout.ai Share Options 28 days' annual leave (plus bank holidays) Hybrid working with up to 4 days per week working from home Private Health Insurance + Dental Insurance Learning and Development budget Monthly socials, both in London and Virtual WeWork perks - barista, social events, snacks etc. Macbook Pro + home working setup About Sprout.ai Sprout.ai was established in London, UK in 2018 with a mission to help people in their time of need when making an insurance claim. Inefficient claims processing for the insurer meant that customer experience was suffering and people were losing faith in their insurance policies. The average insurance customer was having to wait over 25 days to receive an outcome on their claim, often in times of vulnerability. The barriers to rapid claims settlement were clear; understanding of unstructured data, complexity and volume of decision making, legacy systems and processes. Sprout.ai's patented claims automation platform solves these challenges, and has already delivered instant claims settlement on millions of insurance claims around the world. Our proprietary AI products can automate every step of the claims journey: extracting and enhancing relevant claims data, cross-checking this with policies and providing recommendations to conclude a claim in near real-time. Our tools are allowing claims handlers to spend more time with customers, where human touch and empathy can make the most difference to their customers. Leading VCs saw our company vision to 'make every claim better' and have supported our growth journey. This includes our $11M Series A led by Octopus Ventures in 2021 and in total we have raised over $20M.
Jul 05, 2025
Full time
Working Pattern: Remote Location: United Kingdom As a company for whom AI is the product, it should be no surprise that our Data Science team is at the heart of everything we do at Sprout - building innovative products, researching new techniques for using Artificial Intelligence in claims automation, and pushing the boundaries of what our product can achieve. As a globally dispersed team, our Data Scientists bring together a diverse range of expertise and backgrounds; what unites us is a desire to learn, a mastery of our discipline, strong mathematical and statistical skills, and software engineering prowess. We typically specialise in fields such as Computer Vision, Natural Language Processing and Deep Learning. Our Data Scientists are responsible for all aspects of the AI lifecycle, from understanding business problems, preparing training data, designing and building models, and deploying them into production. We work in cross-functional squads, so you will work collaboratively with other Data Scientists, Software Engineers, Product and Engagement Managers on your designated project. You will not only lead the development of sophisticated ML models but also shape the future of our AI capabilities. You will have the opportunity to mentor junior team members, influence strategic decisions, and directly impact our customers' experiences. If you are passionate about transforming industries with AI and want to work with an innovative, ambitious team, we would love to hear from you. Apply now and help shape the future of claims automation. Responsibilities Develop features for our state-of-the-art claims automation platform Research, build and deploy machine learning algorithms and models to production within product teams Provide technical guidance and input on the design and implementation of machine learning algorithms Support with customer PoVs and onboarding Understand business problems and product requirements and help translate these into technical solutions Execute and deliver full AI/ML solutions from sourcing training data, design and implementing state-of-the-art machine learning models, testing, benchmark and product-driven research for model performance improvement, to shipping stable, tested, performant code in an agile environment. Work closely with Product Managers to help shape the product roadmap from a Data Science perspective Contribute to Data Science strategy and the Data Science roadmap in conjunction with our Head of AI Proactively seek to improve the way that Data Science operates at Sprout.ai Support the education of the business and customers on how our Data Science teams work Stay updated on the latest trends and advancements in Artificial Intelligence. Skills, Knowledge, and Experience Technical proficiency You write production-grade, scalable Python code, ensuring that your models are robust, maintainable, and optimised for performance. Comfortable with PyTorch Knowledge of Transformer-based models Knowledge of Large Language Models (LLMs) Proven experience of having delivered successful Computer Vision or LLM projects into production Strong understanding of software development fundamentals, in particular deploying models to production and how to set up pipelines. Demonstrate expertise in deep learning for computer vision, natural language processing, reinforcement learning etc. Displays in depth knowledge in machine learning best practices, scalable training and deployment, model introspection and evaluation Strong fundamentals in Mathematics, Statistics and Data Analysis Experience working in an Agile environment and knowledge of how Agile methodologies can be applied to Data Science teams in terms of process, practice, team culture and the delivery of work Ability to convert customer requirements or business challenges into well-defined machine learning solutions We are using many technologies day to day such as various AWS services, GCP, Kubernetes, Ray Serve, Kubeflow, and ReTool. Any experience in these areas would be a bonus Sprout.ai Values Hungry for Growth - Unleash your inner Sprout: Sprouts embrace growth, forget comfort zones, and help Sprout.ai thrive. Own It, Deliver It - We commit, we deliver, and we exceed expectations - it's how we achieve outstanding outcomes for our customers. Seed Innovation - The future is shaped by those who dare to innovate. We embrace this mindset, planting the seeds for future growth, experimenting fearlessly and taking bold actions that unleash our ability to scale. Collaborate to Blossom - We cultivate collaboration, working together to create a vibrant and diverse ecosystem where every Sprout can thrive. It drives better results, and creates a better environment for us all. Compensation, benefits and perks Sprout.ai Share Options 28 days' annual leave (plus bank holidays) Hybrid working with up to 4 days per week working from home Private Health Insurance + Dental Insurance Learning and Development budget Monthly socials, both in London and Virtual WeWork perks - barista, social events, snacks etc. Macbook Pro + home working setup About Sprout.ai Sprout.ai was established in London, UK in 2018 with a mission to help people in their time of need when making an insurance claim. Inefficient claims processing for the insurer meant that customer experience was suffering and people were losing faith in their insurance policies. The average insurance customer was having to wait over 25 days to receive an outcome on their claim, often in times of vulnerability. The barriers to rapid claims settlement were clear; understanding of unstructured data, complexity and volume of decision making, legacy systems and processes. Sprout.ai's patented claims automation platform solves these challenges, and has already delivered instant claims settlement on millions of insurance claims around the world. Our proprietary AI products can automate every step of the claims journey: extracting and enhancing relevant claims data, cross-checking this with policies and providing recommendations to conclude a claim in near real-time. Our tools are allowing claims handlers to spend more time with customers, where human touch and empathy can make the most difference to their customers. Leading VCs saw our company vision to 'make every claim better' and have supported our growth journey. This includes our $11M Series A led by Octopus Ventures in 2021 and in total we have raised over $20M.
Manufacturing Automation Systems Engineer
Penn State University
Manufacturing Automation Systems Engineer Apply locations: Penn State New Kensington Time type: Full time Posted on: Posted 30+ Days Ago Job requisition id: REQ_ APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. JOB DESCRIPTION AND POSITION REQUIREMENTS: The Manufacturing Automation Systems Engineer position is an experienced and motivated automation and control specialist who works in high-performance manufacturing systems to design, develop and maintain advanced software solutions for smart manufacturing systems, supporting the manufacturing programming and computational systems, database management and visualization of operational data. The successful candidate is knowledgeable in advocating for operational technology systems integration to support digital systems technology demonstrations and brings manufacturing experience and expertise designing, coding, testing, implementing, integrating with IT systems, for manufacturing-specific high-performance platforms and software. This role requires proficiency in common industrial programming languages and demonstrated experience in implementing common industry communication protocols and software systems for graphical interfaces, including MES, SCADA, PLC programming, and database management. This position will guide and participate in the design of state-of-the-art infrastructure for digital automation development, smart manufacturing technology and equipment and software systems associated with the Digital Foundry's Digital Learning and Demonstration Lab. You will assist in the definition of industry applications and solutions across the ISA-95 and ISA-88 standards, execute and manage system design consistent with standard IT principles and methodologies. This role will apply their knowledge and skills to both the teaching of concepts and the development of prototype demonstrations in the areas of integrated systems for smart manufacturing operations, demonstrating interoperable systems such as dynamic modeling, intelligent automation, networked equipment and sensors, leveraging data from the plant-floor through the development and use of cloud-based and server-based platforms and databases. Primary responsibilities will include: Collaborating with the Digital Foundry team, corporate technology partners and manufacturing companies to define, develop, and demonstrate the integration of automation and control systems including industrial PC's, process computing networks, and data storage systems. - 30% Working closely with the Digital Foundry Senior Manager Projects & Technology and Engineering staff on the development and execution of digital manufacturing technologies and solutions for local manufacturers by providing automation and control systems design support and guidance. Developing and demonstrating innovative software-based solutions enabling the utilization of Industry 4.0 technologies such as advanced sensing and controls, product and process modeling, digital twins/digital thread, data capture and analytics, and AI/machine learning, to demonstrate improved processes and productivity in manufacturing. - 30% Proposing and implementing new features, improvements, and updates to enhance functionality and usability of key manufacturing operations management tools, databases, and integration of smart manufacturing connected systems. - 20% Creating and maintaining comprehensive documentation for software tools, including user guides, technical specifications, and all university approvals and maintenance requirements. - 10% Serving as an instructor and subject matter expert in area of expertise for workforce and student training, demonstrations, and events at the Digital Foundry. - 10% This position requires: Bachelor's degree in engineering, computer science, software engineering or equivalent 3+ years industrial manufacturing experience in digital / smart technology and integrated IT/OT systems. This is a term position that is funded for 1 year, with excellent possibility of renewal. The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. The salary range for this position, including all possible grades is: $76,700.00 - $115,100.00 CAMPUS SECURITY CRIME STATISTICS: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security. The ASR is available for review here. Employment with the University will require successful completion of background check(s) in accordance with University policies. EEO IS THE LAW Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Jul 05, 2025
Full time
Manufacturing Automation Systems Engineer Apply locations: Penn State New Kensington Time type: Full time Posted on: Posted 30+ Days Ago Job requisition id: REQ_ APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. JOB DESCRIPTION AND POSITION REQUIREMENTS: The Manufacturing Automation Systems Engineer position is an experienced and motivated automation and control specialist who works in high-performance manufacturing systems to design, develop and maintain advanced software solutions for smart manufacturing systems, supporting the manufacturing programming and computational systems, database management and visualization of operational data. The successful candidate is knowledgeable in advocating for operational technology systems integration to support digital systems technology demonstrations and brings manufacturing experience and expertise designing, coding, testing, implementing, integrating with IT systems, for manufacturing-specific high-performance platforms and software. This role requires proficiency in common industrial programming languages and demonstrated experience in implementing common industry communication protocols and software systems for graphical interfaces, including MES, SCADA, PLC programming, and database management. This position will guide and participate in the design of state-of-the-art infrastructure for digital automation development, smart manufacturing technology and equipment and software systems associated with the Digital Foundry's Digital Learning and Demonstration Lab. You will assist in the definition of industry applications and solutions across the ISA-95 and ISA-88 standards, execute and manage system design consistent with standard IT principles and methodologies. This role will apply their knowledge and skills to both the teaching of concepts and the development of prototype demonstrations in the areas of integrated systems for smart manufacturing operations, demonstrating interoperable systems such as dynamic modeling, intelligent automation, networked equipment and sensors, leveraging data from the plant-floor through the development and use of cloud-based and server-based platforms and databases. Primary responsibilities will include: Collaborating with the Digital Foundry team, corporate technology partners and manufacturing companies to define, develop, and demonstrate the integration of automation and control systems including industrial PC's, process computing networks, and data storage systems. - 30% Working closely with the Digital Foundry Senior Manager Projects & Technology and Engineering staff on the development and execution of digital manufacturing technologies and solutions for local manufacturers by providing automation and control systems design support and guidance. Developing and demonstrating innovative software-based solutions enabling the utilization of Industry 4.0 technologies such as advanced sensing and controls, product and process modeling, digital twins/digital thread, data capture and analytics, and AI/machine learning, to demonstrate improved processes and productivity in manufacturing. - 30% Proposing and implementing new features, improvements, and updates to enhance functionality and usability of key manufacturing operations management tools, databases, and integration of smart manufacturing connected systems. - 20% Creating and maintaining comprehensive documentation for software tools, including user guides, technical specifications, and all university approvals and maintenance requirements. - 10% Serving as an instructor and subject matter expert in area of expertise for workforce and student training, demonstrations, and events at the Digital Foundry. - 10% This position requires: Bachelor's degree in engineering, computer science, software engineering or equivalent 3+ years industrial manufacturing experience in digital / smart technology and integrated IT/OT systems. This is a term position that is funded for 1 year, with excellent possibility of renewal. The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. The salary range for this position, including all possible grades is: $76,700.00 - $115,100.00 CAMPUS SECURITY CRIME STATISTICS: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security. The ASR is available for review here. Employment with the University will require successful completion of background check(s) in accordance with University policies. EEO IS THE LAW Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Specialist Data Product Engineer
Aztec
Reports to: Senior Specialist Data Product Engineer At the Aztec Group, our technology is a core component of our award-winning outsourced solutions. We are seeking a Specialist Data Product Engineer to join our Data Platform team and support Aztec in executing its innovative technology strategy, focusing on Alteryx Designer & Server. This role involves the design, implementation, and support of Alteryx solutions across the Group. The candidate will provide technical guidance, evaluate requirements, develop efficient artifacts, and maintain technical design documents. Under the mentorship of an experienced manager and with ongoing professional development, the successful candidate will become a vital part of our Data Platform team. Key responsibilities: Support business users in Alteryx development. Develop workflows and analytics solutions supporting our Alteryx Platform, including data querying, parsing, analysis, and automation. Evaluate requirements, create technical design documents, and apply Agile methodologies. Collaborate with internal teams and contractors to develop Alteryx workflows. Monitor and optimize solution performance and contribute to process improvements. Deploy new solutions and implement changes in line with Aztec's Change Management Framework. Ensure compliance with Information Security and Data Governance standards. Advocate best practices, provide training, share knowledge, and offer first-line user support. Translate business requirements into prototypes. Administer the UAT Environment and support Citizen Designers. Maintain professional knowledge of Alteryx through continuous development. Skills, knowledge, and expertise: Alteryx Designer Core Certified. Experience developing and supporting automated workflows in Alteryx Designer. Experience deploying workflows to the Production Gallery. Knowledge of database fundamentals, data design, SQL, and data warehouse concepts is advantageous. Exposure to PowerBI, Databricks, Microsoft Azure, and Profisee is a plus. Knowledge of Json, Python, XML, and R is beneficial. Experience with non-relational databases and unstructured data is advantageous. Familiarity with Azure DevOps/GitHub within an Agile environment is a plus. Ability to translate business requirements into technical documentation. Strong analytical and problem-solving skills. Good interpersonal and communication skills. Experience in Financial Services or financial reporting is an advantage. Additional information: We offer training and professional qualifications to support your development. You should be quick to learn new systems and processes and excel in building strong relationships with colleagues and clients. Occasional travel to various locations may be required to foster relationships across Group jurisdictions.
Jul 05, 2025
Full time
Reports to: Senior Specialist Data Product Engineer At the Aztec Group, our technology is a core component of our award-winning outsourced solutions. We are seeking a Specialist Data Product Engineer to join our Data Platform team and support Aztec in executing its innovative technology strategy, focusing on Alteryx Designer & Server. This role involves the design, implementation, and support of Alteryx solutions across the Group. The candidate will provide technical guidance, evaluate requirements, develop efficient artifacts, and maintain technical design documents. Under the mentorship of an experienced manager and with ongoing professional development, the successful candidate will become a vital part of our Data Platform team. Key responsibilities: Support business users in Alteryx development. Develop workflows and analytics solutions supporting our Alteryx Platform, including data querying, parsing, analysis, and automation. Evaluate requirements, create technical design documents, and apply Agile methodologies. Collaborate with internal teams and contractors to develop Alteryx workflows. Monitor and optimize solution performance and contribute to process improvements. Deploy new solutions and implement changes in line with Aztec's Change Management Framework. Ensure compliance with Information Security and Data Governance standards. Advocate best practices, provide training, share knowledge, and offer first-line user support. Translate business requirements into prototypes. Administer the UAT Environment and support Citizen Designers. Maintain professional knowledge of Alteryx through continuous development. Skills, knowledge, and expertise: Alteryx Designer Core Certified. Experience developing and supporting automated workflows in Alteryx Designer. Experience deploying workflows to the Production Gallery. Knowledge of database fundamentals, data design, SQL, and data warehouse concepts is advantageous. Exposure to PowerBI, Databricks, Microsoft Azure, and Profisee is a plus. Knowledge of Json, Python, XML, and R is beneficial. Experience with non-relational databases and unstructured data is advantageous. Familiarity with Azure DevOps/GitHub within an Agile environment is a plus. Ability to translate business requirements into technical documentation. Strong analytical and problem-solving skills. Good interpersonal and communication skills. Experience in Financial Services or financial reporting is an advantage. Additional information: We offer training and professional qualifications to support your development. You should be quick to learn new systems and processes and excel in building strong relationships with colleagues and clients. Occasional travel to various locations may be required to foster relationships across Group jurisdictions.
Senior Product Manager - AI Student Engagement & Prediction.
Educations Media Group
Who we are UniQuest, part of Keystone Education Group, is the leading student recruitment technology and services provider to higher education. Based in the UK and founded in 2013, we partner with higher education institutions to improve student engagement from first enquiry to enrolment. We offer a comprehensive platform solution, an expert workforce, and data-led processes to engage students globally. With over 250 team members across four international offices, we foster a culture of ownership and flexibility, supporting career growth and focusing on tech-enabled, people-driven, and process powered solutions. Altogether with Keystone we are more than 800+ people, underpinned by a successful student demand generation business with over 5,500 global university partners and 110 million student visitors to our websites annually. What are we looking for An experienced product manager who is driven to take our prediction model to the next level. Your passion for AI and ML will mean that you are driven to transform the student journey with your innovative approach. What you'll be doing You will lead the development of machine learning models that forecast a student's suitability and likelihood to enrol in a specific study program. You will also drive the creation of intelligent recommendation engines that suggest the next best action to support and encourage each student's journey - whether it's a personalised email, a tailored message, or a human follow-up - generated dynamically using Generative AI. You will work closely with data scientists, machine learning engineers, and operational teams to build, launch, and optimise these models and systems, making them a core part of how we support students globally. What are you responsible for Define the vision, strategy, and roadmap for predictive models and AI-driven engagement tools. Work with data teams to design models that predict student-program fit and likelihood of enrolment, using demographic data and behavioural activity across our platforms. Lead the development of recommendation engines that suggest personalised next actions, leveraging Generative AI for communication outputs. Partner with engineering and operations teams to integrate models into workflows and ensure seamless operationalisation. Establish clear KPIs to measure model accuracy, engagement impact, and enrolment outcomes, and continuously drive improvements. Ensure all AI-driven activities are compliant with data privacy and ethical standards. Translate complex machine learning concepts into actionable features and tools for business users. Regularly collaborate with marketing, enrolment, and student advisory teams to align AI-driven actions with real-world student needs. What you'll have 5+ years of product management experience, including at least 2 years working directly with machine learning or predictive analytics products. Strong understanding of predictive modelling, recommendation systems, and Generative AI applications. Experience operationalising machine learning products into customer-facing workflows. Proven ability to work cross-functionally with data science, engineering, and business operations teams. Excellent problem-solving, analytical, and communication skills. A passion for using AI to meaningfully improve the student decision-making journey. What is nice to have Experience in education technology, marketing automation, CRM platforms, or enrolment services. Knowledge of ethical AI, privacy considerations, and responsible data use. Experience building and scaling products in a startup or fast-moving environment. What you'll get To lead and develop the model to significantly impact the way we operate across the business To enable new products and services to unlock new revenue streams The ability to implement innovative solutions that take our services to the next level. At UniQuest, we strive to create a fantastic workplace where employees feel engaged and supported. We take various steps to ensure our team can excel in their roles and seize new opportunities. In exchange for helping us do business in the right way we have a rewards package that includes your salary, a company performance-based bonus and other nice things like an extra 3 days off at Christmas. At UniQuest, we believe in having a diverse team at all levels of the company. We welcome applications from everyone, no matter their background. Our Equal Opportunities Policy is here to help everyone who works with us reach their full potential. We want to make sure that all the talents and resources of our team are fully utilised to create a workplace with opportunities for everyone. Please send us your application, in English, by hitting the button "Apply here!". This is a fully remote role with occasional travel to campus for partner meetings or company events. Keystone is an equal-opportunity employer. We celebrate diversity and are deeply committed to fostering an inclusive environment for all employees.
Jul 05, 2025
Full time
Who we are UniQuest, part of Keystone Education Group, is the leading student recruitment technology and services provider to higher education. Based in the UK and founded in 2013, we partner with higher education institutions to improve student engagement from first enquiry to enrolment. We offer a comprehensive platform solution, an expert workforce, and data-led processes to engage students globally. With over 250 team members across four international offices, we foster a culture of ownership and flexibility, supporting career growth and focusing on tech-enabled, people-driven, and process powered solutions. Altogether with Keystone we are more than 800+ people, underpinned by a successful student demand generation business with over 5,500 global university partners and 110 million student visitors to our websites annually. What are we looking for An experienced product manager who is driven to take our prediction model to the next level. Your passion for AI and ML will mean that you are driven to transform the student journey with your innovative approach. What you'll be doing You will lead the development of machine learning models that forecast a student's suitability and likelihood to enrol in a specific study program. You will also drive the creation of intelligent recommendation engines that suggest the next best action to support and encourage each student's journey - whether it's a personalised email, a tailored message, or a human follow-up - generated dynamically using Generative AI. You will work closely with data scientists, machine learning engineers, and operational teams to build, launch, and optimise these models and systems, making them a core part of how we support students globally. What are you responsible for Define the vision, strategy, and roadmap for predictive models and AI-driven engagement tools. Work with data teams to design models that predict student-program fit and likelihood of enrolment, using demographic data and behavioural activity across our platforms. Lead the development of recommendation engines that suggest personalised next actions, leveraging Generative AI for communication outputs. Partner with engineering and operations teams to integrate models into workflows and ensure seamless operationalisation. Establish clear KPIs to measure model accuracy, engagement impact, and enrolment outcomes, and continuously drive improvements. Ensure all AI-driven activities are compliant with data privacy and ethical standards. Translate complex machine learning concepts into actionable features and tools for business users. Regularly collaborate with marketing, enrolment, and student advisory teams to align AI-driven actions with real-world student needs. What you'll have 5+ years of product management experience, including at least 2 years working directly with machine learning or predictive analytics products. Strong understanding of predictive modelling, recommendation systems, and Generative AI applications. Experience operationalising machine learning products into customer-facing workflows. Proven ability to work cross-functionally with data science, engineering, and business operations teams. Excellent problem-solving, analytical, and communication skills. A passion for using AI to meaningfully improve the student decision-making journey. What is nice to have Experience in education technology, marketing automation, CRM platforms, or enrolment services. Knowledge of ethical AI, privacy considerations, and responsible data use. Experience building and scaling products in a startup or fast-moving environment. What you'll get To lead and develop the model to significantly impact the way we operate across the business To enable new products and services to unlock new revenue streams The ability to implement innovative solutions that take our services to the next level. At UniQuest, we strive to create a fantastic workplace where employees feel engaged and supported. We take various steps to ensure our team can excel in their roles and seize new opportunities. In exchange for helping us do business in the right way we have a rewards package that includes your salary, a company performance-based bonus and other nice things like an extra 3 days off at Christmas. At UniQuest, we believe in having a diverse team at all levels of the company. We welcome applications from everyone, no matter their background. Our Equal Opportunities Policy is here to help everyone who works with us reach their full potential. We want to make sure that all the talents and resources of our team are fully utilised to create a workplace with opportunities for everyone. Please send us your application, in English, by hitting the button "Apply here!". This is a fully remote role with occasional travel to campus for partner meetings or company events. Keystone is an equal-opportunity employer. We celebrate diversity and are deeply committed to fostering an inclusive environment for all employees.
Release Manager
Exclaimer
Release Manager Department: Customer Operations Employment Type: Permanent - Full Time Location: UK - Hybrid Reporting To: Cheryl Williams Description Your new company A tech scale up with Big Plans When you join Exclaimer you will join a global award winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an exciting work culture. Not Heard of us ? We provide world-class email signature solutions that let organizations of any size achieve brand consistency, legal compliance, and customer engagement on any device. Designed for Microsoft 365, Google Workplace, and Microsoft Exchange, our solutions are used by over 50,000 customers in 150+ countries. Some of these customers include renowned companies such as Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards. We have over 275 employees worldwide. We are looking for an exceptional Release Manager to join the team responsible for driving business efficiency through adoption of best-in-class deployment processes, utilizing the latest enhancements to support the rapidly growing scale-up. This role combines the deployments of development to key systems that support the effective day to day operation of the business, enabling the evolution of these systems to meet long term technical goals. In this role, the candidate would have an opportunity to build out key Frameworks and best practices for the development teams to follow to ensure the smooth deployments of our developments to our full end to end ERP, working with key technical stakeholders from the data, product engineering and finance teams to ensure we mitigate errors before deployments proceed. As part of the business systems team, this role is expected to act as a leader within the team, under the guidance and leadership of the Senior Business Systems Director. With the evolution of these systems to support the next stage of Exclaimer's growth still in its early stages; this is an opportunity to contribute towards their long-term technical direction. The preferred candidate will be experienced, able to adapt to change and someone who enjoys working within a dynamic fast paced environment. Key Responsibilities Own and manage all Salesforce deployment processes, utilising Gearset to compare environments, manage version control, and deploy with confidence. Establish and maintain a robust and repeatable CI/CD pipeline, promoting automation and reducing manual intervention across the release lifecycle. Work closely with developers, administrators, and business stakeholders to schedule, coordinate, and validate deployments across multiple environments. Ensure the integrity and consistency of deployed solutions across development, staging, and production orgs, minimising errors and downtime. Actively look for opportunities to improve release efficiency, implementing DevOps best practices and driving a culture of continuous improvement. Proactively monitor deployment activity, triaging and resolving deployment failures and coordinating rollbacks if necessary. Maintain documentation of deployment processes, tools, and environment configurations. Contribute to the release governance strategy, including defining policies, environment branching strategies, and approval workflows. Skills Knowledge and Expertise Strong, hands-on experience with Salesforce deployments, ideally within a high growth SaaS or enterprise setting. Demonstrable knowledge of Gearset and the ability to manage complex deployments using its full feature set. Familiarity with DevOps principles, including CI/CD, automated testing, and version control (e.g., Git). Proven ability to compare and synchronise metadata and manage changes across multiple Salesforce environments. A proactive, detail-oriented approach to release management, with a strong emphasis on quality and minimal disruption. Experience with NetSuite would be a plus. Enthusiastic about process optimization and passionate about delivering high impact improvements to the release pipeline. Curious and continuously looking to improve tools, processes, and deployment performance. Benefits We offer you a challenging job in a growing and truly global international SaaS company with a competitive compensation structure. Ah, and you will be part of a fun and hardworking team: Remote / Hybrid working Healthcare Life insurance 6 weeks - work anywhere option per year Employee Assistance program Contributory retirement savings plan Opportunities for training & development Great team and culture Discounts portal Income protection Insurance Online GP services Exclaimer is an equal opportunity employer and people seeking employment with us are considered without regards to race, colour, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by law.
Jul 05, 2025
Full time
Release Manager Department: Customer Operations Employment Type: Permanent - Full Time Location: UK - Hybrid Reporting To: Cheryl Williams Description Your new company A tech scale up with Big Plans When you join Exclaimer you will join a global award winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an exciting work culture. Not Heard of us ? We provide world-class email signature solutions that let organizations of any size achieve brand consistency, legal compliance, and customer engagement on any device. Designed for Microsoft 365, Google Workplace, and Microsoft Exchange, our solutions are used by over 50,000 customers in 150+ countries. Some of these customers include renowned companies such as Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards. We have over 275 employees worldwide. We are looking for an exceptional Release Manager to join the team responsible for driving business efficiency through adoption of best-in-class deployment processes, utilizing the latest enhancements to support the rapidly growing scale-up. This role combines the deployments of development to key systems that support the effective day to day operation of the business, enabling the evolution of these systems to meet long term technical goals. In this role, the candidate would have an opportunity to build out key Frameworks and best practices for the development teams to follow to ensure the smooth deployments of our developments to our full end to end ERP, working with key technical stakeholders from the data, product engineering and finance teams to ensure we mitigate errors before deployments proceed. As part of the business systems team, this role is expected to act as a leader within the team, under the guidance and leadership of the Senior Business Systems Director. With the evolution of these systems to support the next stage of Exclaimer's growth still in its early stages; this is an opportunity to contribute towards their long-term technical direction. The preferred candidate will be experienced, able to adapt to change and someone who enjoys working within a dynamic fast paced environment. Key Responsibilities Own and manage all Salesforce deployment processes, utilising Gearset to compare environments, manage version control, and deploy with confidence. Establish and maintain a robust and repeatable CI/CD pipeline, promoting automation and reducing manual intervention across the release lifecycle. Work closely with developers, administrators, and business stakeholders to schedule, coordinate, and validate deployments across multiple environments. Ensure the integrity and consistency of deployed solutions across development, staging, and production orgs, minimising errors and downtime. Actively look for opportunities to improve release efficiency, implementing DevOps best practices and driving a culture of continuous improvement. Proactively monitor deployment activity, triaging and resolving deployment failures and coordinating rollbacks if necessary. Maintain documentation of deployment processes, tools, and environment configurations. Contribute to the release governance strategy, including defining policies, environment branching strategies, and approval workflows. Skills Knowledge and Expertise Strong, hands-on experience with Salesforce deployments, ideally within a high growth SaaS or enterprise setting. Demonstrable knowledge of Gearset and the ability to manage complex deployments using its full feature set. Familiarity with DevOps principles, including CI/CD, automated testing, and version control (e.g., Git). Proven ability to compare and synchronise metadata and manage changes across multiple Salesforce environments. A proactive, detail-oriented approach to release management, with a strong emphasis on quality and minimal disruption. Experience with NetSuite would be a plus. Enthusiastic about process optimization and passionate about delivering high impact improvements to the release pipeline. Curious and continuously looking to improve tools, processes, and deployment performance. Benefits We offer you a challenging job in a growing and truly global international SaaS company with a competitive compensation structure. Ah, and you will be part of a fun and hardworking team: Remote / Hybrid working Healthcare Life insurance 6 weeks - work anywhere option per year Employee Assistance program Contributory retirement savings plan Opportunities for training & development Great team and culture Discounts portal Income protection Insurance Online GP services Exclaimer is an equal opportunity employer and people seeking employment with us are considered without regards to race, colour, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by law.
QA Test Lead
EWS Group
At Flui Technologies we are all about progression and constantly challenging and developing ourselves as individuals and as a company. We have been providing business critical solutions to customers in the utilities sector for over 20 years. We deliver scalable and reliable transactional, data handling and analytics solutions. As a company we are committed to meeting and exceeding our customers' expectations such that we are the first choice for continuing to provide services to them in the long term. We champion 'Growth from Within', both for individuals to challenge themselves to grow, seize opportunities and enjoy continuous development, whilst also investing in our demonstrable talent as the future leaders of our business and industry. Flui Technologies is part of the Jonas Software Operating Group within Constellation Software Inc. The Jonas Group are the leading provider of enterprise full-service software solutions to a number of vertical markets including the following hospitality focused industries: Education, Foodservices, Leisure, Club, and Attractions. Jonas has over 60,000 customers, in over 17 countries worldwide. Jonas' focus is on creating long term relationships with our customers and ensuring we meet and exceed their software and service needs. WHAT YOU'LL BE DOING Reporting to the Delivery, Quality and Control Manager, the QA Test Lead will play a key role within our Research, Development, and Product function. We are seeking a dedicated and proactive individual with a passion for quality to take on this rewarding and dynamic role. As QA Test Lead, you will oversee the testing lifecycle across projects, providing leadership and direction to the test team to ensure delivery of high-quality products that align with customer expectations. This role is integral to maintaining software excellence and upholding testing best practices. You will collaborate closely with Product Managers and Product Owners to review and translate business requirements into effective test strategies, contributing to the overall success of our development initiatives. ROLE RESPONSIBILTILES Key Responsibilities: Responsibilities will include: Collaborate with Product Managers and Product Owners to gain a thorough understanding of business and functional requirements Lead and organise the junior QA team across multiple projects, prioritising tasks and delegating work effectively to meet deadlines Monitor and track testing progress, identifying and resolving blockers to ensure timely delivery Serve as the first point of escalation for the junior QA team, providing guidance and support on complex issues Partner with Product Managers to triage and investigate production issues, ensuring swift resolution Prepare comprehensive test reports and present findings to senior stakeholders Identify skill gaps within the QA team and collaborate with management to support professional development and training initiatives Develop and maintain test scripts based on detailed business requirements and user stories Create, manage, and update test data to support various test scenarios Execute test cases, accurately document results, and maintain evidence within the project management system Log, track, and verify defects in the project management tool, including documenting fixes and collaborating with developers to validate resolutions Work closely with development teams to clarify bug behaviour and expected outcomes Manage and prioritise tasks across concurrent projects, ensuring efficient use of time and resources Maintain flexibility to work on multiple projects simultaneously in a fast-paced, deadline-driven environment. Key Skills & Experience: Knowledge of the industry in which Flui operates (Utility industry market messaging and orchestration/Smart meter messaging and management/DCC Adaptor) is essential for this role as is the willingness to adapt and stay current with continuing industry change Extensive experience in Software Testing Experience of hiring, mentoring and developing a QA team Experience of being a first point of contact for clients and stakeholders Experience in developing comprehensive Test Plans for Software Projects Experience in creating and presenting QA reports to management Experience in manual testing of mobile, web and desktop applications Knowledge of the software development lifecycle Understanding in black box test techniques Experience of QA tracking systems such as Azure DevOps or similar Experience of producing test cases, test scripts, and test data based upon business requirements Microsoft Office experience, particularly Excel and Word Intermediate experience in using SQL. Personal Attributes: Leadership Skills: Confident leading a team, delegating tasks, and mentoring junior testers effectively Detail-Oriented: Demonstrates precision and accuracy in testing activities, ensuring high-quality deliverables Analytical Thinker: Strong problem-solving skills with the ability to break down complex issues into manageable components Proactive Attitude: Takes initiative to identify potential issues and suggest improvements before they become problems Excellent Communicator: Able to convey technical concepts clearly to both technical and non-technical stakeholders Customer-Focused: Keeps the end-user experience top of mind when designing and executing test cases Adaptable: Thrives in dynamic environments and adjusts quickly to shifting priorities or changes in project scope. Other desirable but not essential experience: Advanced Software Testing qualification (above ISTQB Foundation) Understanding of test automation frameworks Experience of liaising with stakeholders regarding production issues. WHY JONAS SOFTWARE? Be part of a dynamic and innovative global organisation Competitive compensation and benefits package Opportunities for career growth within our expansive portfolio Join a collaborative environment that champions diversity, equity, and inclusion, creating a space where everyone can excel. WHAT OUR EMPLOYEES SAY ABOUT US See what our employees say about us in the highlights video from our Jonas Annual Business Awards 2023 and our 'Every Person Matters' video from our Jonas Annual Business Awards 2024 ADDITIONAL INFORMATION LOCATION Remote (ability to travel, sometimes at short notice) The position is based in the UK SALARY BENEFITS 25 days annual leave 10 days rolling sick plan, including extended illness pay Pension 5% EE and 4% ER (increases after 3 years to a max of 6%) Life Assurance 4x base salary Private Health Insurance Option to join the CSI Employee Share Purchase Scheme Personal Travel Insurance Cycle to Work scheme Discounted gym membership Discounted high street retailer scheme. MUCH MORE THAN A BENEFIT Internal Mentor programme Employee Assistance Program (EAP) and Mental Health First Aiders to support you Jonas Europe & Jonas Global networking events (JABAs, GROW, JSA). Join communities, build networks and collaborate with your colleagues across the Global Group. OUR DEIB COMMITMENT Our people define us and, at Jonas, we believe that diversity in all its forms enriches our organisation and drives innovation. We actively seek to create an environment where all employees feel valued, heard, and empowered to contribute their best work. We do not discriminate on the basis of any protected characteristic and are dedicated to providing equal opportunities for all. Come and be part of a team where your unique background and experiences are celebrated! We strongly encourage applications from candidates of all backgrounds, including those from underrepresented groups such as women, ethnic minorities, people with disabilities, and LGBTQ+ individuals and we are committed to creating an interview and hiring process that is accessible and inclusive for everyone. FLEX WORKS CULTURE Here at Jonas Software UK & Europe, we see flexibility as a game-changer. We truly believe that working flexibly together helps to increase our innovation, growth and productivity, as well as supports our employees' wellbeing and helps to provide great places to work. For most roles, the following types of flexibility are usually possible: working location, number of hours/days worked, different start and finishing times, flexible lunch break arrangements, agreed core hours, flexible hours, an element of working from home, compressed hours. Many of our employees work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Business Unit: Flui Tech - UK Scheduled Weekly Hours: 37.5 Job Description: QA Test Lead ABOUT US At Flui Technologies we are all about progression and constantly challenging and developing ourselves as individuals and as a company . click apply for full job details
Jul 05, 2025
Full time
At Flui Technologies we are all about progression and constantly challenging and developing ourselves as individuals and as a company. We have been providing business critical solutions to customers in the utilities sector for over 20 years. We deliver scalable and reliable transactional, data handling and analytics solutions. As a company we are committed to meeting and exceeding our customers' expectations such that we are the first choice for continuing to provide services to them in the long term. We champion 'Growth from Within', both for individuals to challenge themselves to grow, seize opportunities and enjoy continuous development, whilst also investing in our demonstrable talent as the future leaders of our business and industry. Flui Technologies is part of the Jonas Software Operating Group within Constellation Software Inc. The Jonas Group are the leading provider of enterprise full-service software solutions to a number of vertical markets including the following hospitality focused industries: Education, Foodservices, Leisure, Club, and Attractions. Jonas has over 60,000 customers, in over 17 countries worldwide. Jonas' focus is on creating long term relationships with our customers and ensuring we meet and exceed their software and service needs. WHAT YOU'LL BE DOING Reporting to the Delivery, Quality and Control Manager, the QA Test Lead will play a key role within our Research, Development, and Product function. We are seeking a dedicated and proactive individual with a passion for quality to take on this rewarding and dynamic role. As QA Test Lead, you will oversee the testing lifecycle across projects, providing leadership and direction to the test team to ensure delivery of high-quality products that align with customer expectations. This role is integral to maintaining software excellence and upholding testing best practices. You will collaborate closely with Product Managers and Product Owners to review and translate business requirements into effective test strategies, contributing to the overall success of our development initiatives. ROLE RESPONSIBILTILES Key Responsibilities: Responsibilities will include: Collaborate with Product Managers and Product Owners to gain a thorough understanding of business and functional requirements Lead and organise the junior QA team across multiple projects, prioritising tasks and delegating work effectively to meet deadlines Monitor and track testing progress, identifying and resolving blockers to ensure timely delivery Serve as the first point of escalation for the junior QA team, providing guidance and support on complex issues Partner with Product Managers to triage and investigate production issues, ensuring swift resolution Prepare comprehensive test reports and present findings to senior stakeholders Identify skill gaps within the QA team and collaborate with management to support professional development and training initiatives Develop and maintain test scripts based on detailed business requirements and user stories Create, manage, and update test data to support various test scenarios Execute test cases, accurately document results, and maintain evidence within the project management system Log, track, and verify defects in the project management tool, including documenting fixes and collaborating with developers to validate resolutions Work closely with development teams to clarify bug behaviour and expected outcomes Manage and prioritise tasks across concurrent projects, ensuring efficient use of time and resources Maintain flexibility to work on multiple projects simultaneously in a fast-paced, deadline-driven environment. Key Skills & Experience: Knowledge of the industry in which Flui operates (Utility industry market messaging and orchestration/Smart meter messaging and management/DCC Adaptor) is essential for this role as is the willingness to adapt and stay current with continuing industry change Extensive experience in Software Testing Experience of hiring, mentoring and developing a QA team Experience of being a first point of contact for clients and stakeholders Experience in developing comprehensive Test Plans for Software Projects Experience in creating and presenting QA reports to management Experience in manual testing of mobile, web and desktop applications Knowledge of the software development lifecycle Understanding in black box test techniques Experience of QA tracking systems such as Azure DevOps or similar Experience of producing test cases, test scripts, and test data based upon business requirements Microsoft Office experience, particularly Excel and Word Intermediate experience in using SQL. Personal Attributes: Leadership Skills: Confident leading a team, delegating tasks, and mentoring junior testers effectively Detail-Oriented: Demonstrates precision and accuracy in testing activities, ensuring high-quality deliverables Analytical Thinker: Strong problem-solving skills with the ability to break down complex issues into manageable components Proactive Attitude: Takes initiative to identify potential issues and suggest improvements before they become problems Excellent Communicator: Able to convey technical concepts clearly to both technical and non-technical stakeholders Customer-Focused: Keeps the end-user experience top of mind when designing and executing test cases Adaptable: Thrives in dynamic environments and adjusts quickly to shifting priorities or changes in project scope. Other desirable but not essential experience: Advanced Software Testing qualification (above ISTQB Foundation) Understanding of test automation frameworks Experience of liaising with stakeholders regarding production issues. WHY JONAS SOFTWARE? Be part of a dynamic and innovative global organisation Competitive compensation and benefits package Opportunities for career growth within our expansive portfolio Join a collaborative environment that champions diversity, equity, and inclusion, creating a space where everyone can excel. WHAT OUR EMPLOYEES SAY ABOUT US See what our employees say about us in the highlights video from our Jonas Annual Business Awards 2023 and our 'Every Person Matters' video from our Jonas Annual Business Awards 2024 ADDITIONAL INFORMATION LOCATION Remote (ability to travel, sometimes at short notice) The position is based in the UK SALARY BENEFITS 25 days annual leave 10 days rolling sick plan, including extended illness pay Pension 5% EE and 4% ER (increases after 3 years to a max of 6%) Life Assurance 4x base salary Private Health Insurance Option to join the CSI Employee Share Purchase Scheme Personal Travel Insurance Cycle to Work scheme Discounted gym membership Discounted high street retailer scheme. MUCH MORE THAN A BENEFIT Internal Mentor programme Employee Assistance Program (EAP) and Mental Health First Aiders to support you Jonas Europe & Jonas Global networking events (JABAs, GROW, JSA). Join communities, build networks and collaborate with your colleagues across the Global Group. OUR DEIB COMMITMENT Our people define us and, at Jonas, we believe that diversity in all its forms enriches our organisation and drives innovation. We actively seek to create an environment where all employees feel valued, heard, and empowered to contribute their best work. We do not discriminate on the basis of any protected characteristic and are dedicated to providing equal opportunities for all. Come and be part of a team where your unique background and experiences are celebrated! We strongly encourage applications from candidates of all backgrounds, including those from underrepresented groups such as women, ethnic minorities, people with disabilities, and LGBTQ+ individuals and we are committed to creating an interview and hiring process that is accessible and inclusive for everyone. FLEX WORKS CULTURE Here at Jonas Software UK & Europe, we see flexibility as a game-changer. We truly believe that working flexibly together helps to increase our innovation, growth and productivity, as well as supports our employees' wellbeing and helps to provide great places to work. For most roles, the following types of flexibility are usually possible: working location, number of hours/days worked, different start and finishing times, flexible lunch break arrangements, agreed core hours, flexible hours, an element of working from home, compressed hours. Many of our employees work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Business Unit: Flui Tech - UK Scheduled Weekly Hours: 37.5 Job Description: QA Test Lead ABOUT US At Flui Technologies we are all about progression and constantly challenging and developing ourselves as individuals and as a company . click apply for full job details
IT Service Management Lead
Chubb Ltd.
Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. Chubb Infrastructure is a team of innovators who love technology as much as you do. Together, you will use a disciplined, innovative and a business focusedapproach to develop a wide variety of high-quality products and solutions. You will work in a stable, resilient, and secure operating environment where you-and the products you deliver-will thrive. The EMEA IT Service Management (ITSM) lead (IT Service Manager) will be a senior leadership and management role reporting into the Global Command Centre Head and the EMEA infrastructure Head. The role-holder will work in close partnership with regional IT Service Managers in the Application Teams, Applications Support, regional and global infrastructure teams and respective CIOs, ensuring best-in-class ITSM services delivered to our clients. Incident, Problem & Change, Config The role-holder is responsible for the incident, problem, change and config management processes in the EMEA region in close collaboration with the global ITSM organization. This individual will be responsible for ensuring that incidents are resolved in a timely manner, problems are identified and remediated, and changes are managed effectively to minimize disruption to the business. In addition, the CMDB data quality in the regions as basis for all ITSM processes will be another key responsibility. A key focus for the role holder will be to Identify, Develop and Implement key process improvements within the Global Problem management framework. Key responsibilities Lead and manage a team of incident, problem, and change management professionals in the Chubb engineering centers (matrix organization) ensuring that they are trained and equipped to handle incidents, problems, and changes effectively. Develop and implement incident, problem, and change management policies, procedures, and standards that are aligned with industry best practices and organizational objectives. Oversee the identification, prioritization, and resolution of incidents and problems, ensuring that appropriate communication and escalation processes are in place. Ensure that changes are managed effectively, with appropriate testing, approval, and communication processes in place to minimize disruption to the business. Collaborate with other IT teams and stakeholders to ensure that incident, problem, and change management processes are integrated with other IT processes and initiatives. Develop and maintain metrics and reporting mechanisms to measure the effectiveness of incident, problem, and change management processes and identify areas for improvement. Stay abreast of industry trends and best practices related to incident, problem, and change management and apply this knowledge to continuously improve the organization's processes Ensure and maintain CMDB data quality (Cis and Apps) for the region in close collaboration with the global ServiceNow team and infrastructure chapters Qualifications Position Requirements Bachelor's degree in Computer Science, Information Systems, or a related field; Master's degree preferred. 10+ years of experience in incident, problem, and change management, with at least 5 years of experience in a senior leadership role. Experience working in a global organization with a diverse team and customer base. Strong knowledge of ITIL best practices related to incident, problem, and change management. Excellent communication and interpersonal skills, with the ability to communicate effectively with technical and non-technical stakeholders. Strong leadership skills, with the ability to motivate and inspire a team to achieve organizational objectives. Ability to manage multiple priorities and projects in a fast-paced, dynamic environment. Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues. Broad know-how of IT (Infrastructure, Applications) Familiarity with IT Service Management toolsets such as ServiceNow Preferred position Skills: Experience leading large multi-cultural teams Experience with Organizational Change Management Demonstrated experience with facets of personnel management Demonstrated experience in leading change, with track record of identifying and implementing opportunities to improve operations and performance Promote a culture of collaboration and teamwork across organizational boundaries; willing to break down functional silos to optimize business results and to facilitate the overall organization Experience Leading a large geographically diverse matrix organization Ability to operate effectively in a large global organization A Change agent with experience in automation & reliability engineering Proven experience in managing professional teams and dealing with sensitive performance and personal matters in a diplomatic and effective manner Strong organisational, operational planning, management and business skills Job Info Job Identification 19778 Job Schedule Full time Regular or Temporary Regular Job Category Infrastructure Engineering Business Unit United Kingdom Legal Employer Chubb European Group SE UK Branch
Jul 05, 2025
Full time
Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. Chubb Infrastructure is a team of innovators who love technology as much as you do. Together, you will use a disciplined, innovative and a business focusedapproach to develop a wide variety of high-quality products and solutions. You will work in a stable, resilient, and secure operating environment where you-and the products you deliver-will thrive. The EMEA IT Service Management (ITSM) lead (IT Service Manager) will be a senior leadership and management role reporting into the Global Command Centre Head and the EMEA infrastructure Head. The role-holder will work in close partnership with regional IT Service Managers in the Application Teams, Applications Support, regional and global infrastructure teams and respective CIOs, ensuring best-in-class ITSM services delivered to our clients. Incident, Problem & Change, Config The role-holder is responsible for the incident, problem, change and config management processes in the EMEA region in close collaboration with the global ITSM organization. This individual will be responsible for ensuring that incidents are resolved in a timely manner, problems are identified and remediated, and changes are managed effectively to minimize disruption to the business. In addition, the CMDB data quality in the regions as basis for all ITSM processes will be another key responsibility. A key focus for the role holder will be to Identify, Develop and Implement key process improvements within the Global Problem management framework. Key responsibilities Lead and manage a team of incident, problem, and change management professionals in the Chubb engineering centers (matrix organization) ensuring that they are trained and equipped to handle incidents, problems, and changes effectively. Develop and implement incident, problem, and change management policies, procedures, and standards that are aligned with industry best practices and organizational objectives. Oversee the identification, prioritization, and resolution of incidents and problems, ensuring that appropriate communication and escalation processes are in place. Ensure that changes are managed effectively, with appropriate testing, approval, and communication processes in place to minimize disruption to the business. Collaborate with other IT teams and stakeholders to ensure that incident, problem, and change management processes are integrated with other IT processes and initiatives. Develop and maintain metrics and reporting mechanisms to measure the effectiveness of incident, problem, and change management processes and identify areas for improvement. Stay abreast of industry trends and best practices related to incident, problem, and change management and apply this knowledge to continuously improve the organization's processes Ensure and maintain CMDB data quality (Cis and Apps) for the region in close collaboration with the global ServiceNow team and infrastructure chapters Qualifications Position Requirements Bachelor's degree in Computer Science, Information Systems, or a related field; Master's degree preferred. 10+ years of experience in incident, problem, and change management, with at least 5 years of experience in a senior leadership role. Experience working in a global organization with a diverse team and customer base. Strong knowledge of ITIL best practices related to incident, problem, and change management. Excellent communication and interpersonal skills, with the ability to communicate effectively with technical and non-technical stakeholders. Strong leadership skills, with the ability to motivate and inspire a team to achieve organizational objectives. Ability to manage multiple priorities and projects in a fast-paced, dynamic environment. Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues. Broad know-how of IT (Infrastructure, Applications) Familiarity with IT Service Management toolsets such as ServiceNow Preferred position Skills: Experience leading large multi-cultural teams Experience with Organizational Change Management Demonstrated experience with facets of personnel management Demonstrated experience in leading change, with track record of identifying and implementing opportunities to improve operations and performance Promote a culture of collaboration and teamwork across organizational boundaries; willing to break down functional silos to optimize business results and to facilitate the overall organization Experience Leading a large geographically diverse matrix organization Ability to operate effectively in a large global organization A Change agent with experience in automation & reliability engineering Proven experience in managing professional teams and dealing with sensitive performance and personal matters in a diplomatic and effective manner Strong organisational, operational planning, management and business skills Job Info Job Identification 19778 Job Schedule Full time Regular or Temporary Regular Job Category Infrastructure Engineering Business Unit United Kingdom Legal Employer Chubb European Group SE UK Branch
Senior Security Engineer London
Bondsmith Savings Ltd.
Bondsmith is a fast growing digital cash savings platform focused on helping customers make the most of their money by offering access to a wide range of savings products. We work with financial institutions like wealth managers, fintechs, banks, and advisors, providing them with tools to get better returns on cash, engage more effectively with clients, and simplify their operations. Our goal is to help savers get the most out of their cash. At Bondsmith, our core values are rapid and continuous improvement, delivering good customer outcomes, and taking end to end ownership. Our team is made up of experienced professionals who are passionate about delivering excellent service and finding new ways to solve challenges in financial services. Joining us means working in a fast-paced environment where you will be making an impact on the financial lives of thousands of savers. We're regulated by the Financial Conduct Authority in the UK. As a Senior Security Engineer, you will play a key role in protecting our systems, networks, and data while ensuring compliance with industry leading security standards such as ISO 27001. Your contributions will be essential in maintaining customer trust and safeguarding critical information assets. This role sits within thePlatform Engineering Teamand requires a strong technical background, hands-on experience with security tools, and a collaborative mindset to work effectively across teams. The role will involveplatform engineering activities, contributing to the design, implementation, and optimisation of scalable infrastructure. If you're motivated by solving complex problems in a dynamic, fast-paced environment, this position is for you. What you will do: Develop and implement proactive security strategies, policies, and procedures to protect our systems, networks, and data assets. Lead regular security assessments, including vulnerability scans and penetration tests, identifying risks and driving remediation efforts. Monitor infrastructure for security incidents or unauthorised activity, responding swiftly to mitigate potential threats. Investigate security breaches and incidents, and develop robust incident response plans to ensure timely and effective resolution. Collaborate with cross-functional teams to design, implement, and manage security controls and configurations across a range of platforms and systems. Oversee compliance efforts for key regulatory frameworks such as ISO 27001, ensuring adherence to all relevant standards. Stay informed on industry trends, emerging threats, and new technologies to anticipate risks and continuously strengthen our security posture. Deliver security awareness training and develop educational materials to foster a culture of security across the organisation. Support the evaluation and implementation of security tools, solutions, and vendors to enhance and maintain our security infrastructure. Contribute to the development and upkeep of disaster recovery and business continuity plans, ensuring operational resilience. Who you are: A degree in Computer Science, Information Security, or a related field; a Master's degree is a strong advantage. Proven experience as a Security Engineer or in a similar role, with deep understanding of the threat landscape, ideally in fintech environments. Hands-on expertise with security technologies, including firewalls, intrusion detection/prevention systems (IDS/IPS), SIEM, antivirus solutions, encryption mechanisms, and vulnerability assessment tools. Hands-on experience in security tools (e.g., SAST, DAST, OWASP ZAP). Relevant security certifications, such as Security+, IAT II/III level, or equivalent. Strong capability in risk assessment, vulnerability management, and data informed decision-making. Solid understanding of incident response procedures, including containment, eradication, and recovery from cybersecurity events. Advanced proficiency in AWS, with experience in multi-region and hybrid cloud architectures Strong grasp of networking protocols, including TCP/IP, and core network security principles. Proficiency in scripting and programming (i.e., Python) to support automation and integrate with security tooling. Excellent analytical and problem solving skills, with the ability to leverage data and metrics to guide decisions and measure outcomes. Clear and effective communication skills, capable of conveying complex security concepts to both technical and non-technical audiences. A proactive, self-motivated approach, with a history of taking initiative, owning projects, and delivering tangible results. Ideally You Would Be Confident, and able to take initiative in a delivery-focused environment Able to learn quickly in a dynamic fast-paced industry Enjoy working as part of a high-performance team Hard-working, innovative and taking pride in their work Passionate about creating innovative solutions for customers What makes Bondsmith unique Early-stage startup: You will join an early-stage startup with less than 50 members. This means you'll have an opportunity to make a real impact and shape the future of Bondsmith. Customer demand: Unlike other startups who are still finding their way and pivoting on products, we have strong demand from our enterprise clients for our products, we just need to keep building them. Next fintech growth story: We are doubling in headcount year on year and hiring across a range of positions Company Benefits Competitive salary Hybrid working (average of 3 days a week expected in office) Share scheme participation All the right equipment to make sure you're working at your best Fun and social office in Shoreditch Deliveroo for working late in the office Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf
Jul 04, 2025
Full time
Bondsmith is a fast growing digital cash savings platform focused on helping customers make the most of their money by offering access to a wide range of savings products. We work with financial institutions like wealth managers, fintechs, banks, and advisors, providing them with tools to get better returns on cash, engage more effectively with clients, and simplify their operations. Our goal is to help savers get the most out of their cash. At Bondsmith, our core values are rapid and continuous improvement, delivering good customer outcomes, and taking end to end ownership. Our team is made up of experienced professionals who are passionate about delivering excellent service and finding new ways to solve challenges in financial services. Joining us means working in a fast-paced environment where you will be making an impact on the financial lives of thousands of savers. We're regulated by the Financial Conduct Authority in the UK. As a Senior Security Engineer, you will play a key role in protecting our systems, networks, and data while ensuring compliance with industry leading security standards such as ISO 27001. Your contributions will be essential in maintaining customer trust and safeguarding critical information assets. This role sits within thePlatform Engineering Teamand requires a strong technical background, hands-on experience with security tools, and a collaborative mindset to work effectively across teams. The role will involveplatform engineering activities, contributing to the design, implementation, and optimisation of scalable infrastructure. If you're motivated by solving complex problems in a dynamic, fast-paced environment, this position is for you. What you will do: Develop and implement proactive security strategies, policies, and procedures to protect our systems, networks, and data assets. Lead regular security assessments, including vulnerability scans and penetration tests, identifying risks and driving remediation efforts. Monitor infrastructure for security incidents or unauthorised activity, responding swiftly to mitigate potential threats. Investigate security breaches and incidents, and develop robust incident response plans to ensure timely and effective resolution. Collaborate with cross-functional teams to design, implement, and manage security controls and configurations across a range of platforms and systems. Oversee compliance efforts for key regulatory frameworks such as ISO 27001, ensuring adherence to all relevant standards. Stay informed on industry trends, emerging threats, and new technologies to anticipate risks and continuously strengthen our security posture. Deliver security awareness training and develop educational materials to foster a culture of security across the organisation. Support the evaluation and implementation of security tools, solutions, and vendors to enhance and maintain our security infrastructure. Contribute to the development and upkeep of disaster recovery and business continuity plans, ensuring operational resilience. Who you are: A degree in Computer Science, Information Security, or a related field; a Master's degree is a strong advantage. Proven experience as a Security Engineer or in a similar role, with deep understanding of the threat landscape, ideally in fintech environments. Hands-on expertise with security technologies, including firewalls, intrusion detection/prevention systems (IDS/IPS), SIEM, antivirus solutions, encryption mechanisms, and vulnerability assessment tools. Hands-on experience in security tools (e.g., SAST, DAST, OWASP ZAP). Relevant security certifications, such as Security+, IAT II/III level, or equivalent. Strong capability in risk assessment, vulnerability management, and data informed decision-making. Solid understanding of incident response procedures, including containment, eradication, and recovery from cybersecurity events. Advanced proficiency in AWS, with experience in multi-region and hybrid cloud architectures Strong grasp of networking protocols, including TCP/IP, and core network security principles. Proficiency in scripting and programming (i.e., Python) to support automation and integrate with security tooling. Excellent analytical and problem solving skills, with the ability to leverage data and metrics to guide decisions and measure outcomes. Clear and effective communication skills, capable of conveying complex security concepts to both technical and non-technical audiences. A proactive, self-motivated approach, with a history of taking initiative, owning projects, and delivering tangible results. Ideally You Would Be Confident, and able to take initiative in a delivery-focused environment Able to learn quickly in a dynamic fast-paced industry Enjoy working as part of a high-performance team Hard-working, innovative and taking pride in their work Passionate about creating innovative solutions for customers What makes Bondsmith unique Early-stage startup: You will join an early-stage startup with less than 50 members. This means you'll have an opportunity to make a real impact and shape the future of Bondsmith. Customer demand: Unlike other startups who are still finding their way and pivoting on products, we have strong demand from our enterprise clients for our products, we just need to keep building them. Next fintech growth story: We are doubling in headcount year on year and hiring across a range of positions Company Benefits Competitive salary Hybrid working (average of 3 days a week expected in office) Share scheme participation All the right equipment to make sure you're working at your best Fun and social office in Shoreditch Deliveroo for working late in the office Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf
London Stock Exchange Group
QA Manager - E2E Automation
London Stock Exchange Group
QA Manager - E2E Automation page is loaded QA Manager - E2E Automation Apply locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id R LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. At FTSE Russell, LSEG's Index Business, we are seeking a Senior QA Automation Manager to develop and execute a comprehensive QA strategy for applications with complex dependencies. The ideal candidate will lead efforts in automation and regression testing, focusing on applications that are SQL heavily and are supplemented by web technologies like Angular, Silverlight, and others. This role requires a strategic thinker with hands-on experience in automation testing and a deep understanding of the nuances of systems with intricate interdependencies. Key Responsibilities: Strategy & Leadership: Define and implement a QA strategy and framework for automated testing of applications with complex dependencies, particularly those involving stored procedures and various web technologies. Provide leadership and direction to a team of QA professionals, ensuring alignment with business goals and adherence to quality standards. Develop, monitor, and report on key QA metrics and performance indicators. Automation & Regression Testing: Design and establish an automation testing strategy, including tool selection, scripting, and integration into CI/CD pipelines. Develop a robust regression testing suite to ensure that new releases do not impact existing functionalities. Ensure automation coverage across applications, emphasizing stored procedures and web applications built with Angular, Silverlight, and other technologies. Technical Oversight: Drive the design, development, and maintenance of automation frameworks and testing infrastructure. Work closely with development teams to understand complex application dependencies, database interactions, and stored procedures. Collaborate with cross-functional teams to identify potential areas of risk and improve application quality through effective test coverage. Process Improvement: Continuously evaluate and enhance QA processes to improve efficiency, reduce cycle times, and enhance overall product quality. Implement best practices for code reviews, testing protocols, and defect tracking to ensure high-quality deliverables. Foster a culture of continuous improvement and innovation within the QA team. Collaboration & Communication: Work closely with product managers, developers, and other stakeholders to ensure alignment on quality objectives and deliverables. Communicate QA plans, progress, and issues effectively to both technical and non-technical audiences. Coordinate with project managers to ensure timely delivery of testing milestones and project goals. Qualifications: Education & Experience: 12+ years of experience in QA, with at least 3 years in a senior or managerial role. Solid experience on multiple test frameworks and tools - Selenium, Cucumber, t-SQLT, JUnit, TestNG and scripting languages (e.g., Python, JavaScript). Proven experience with applications that have significant dependencies on stored procedures and complex back-end systems. Strong experience of development and automating applications that are heavy on stored procedures on MS SQL Server. Proficiency in testing web applications, particularly those built with Angular, Silverlight, or similar technologies. Experience with CI/CD pipelines and integrating automated tests within them - Jenkins, BitBucket required. Familiarity with performance testing, security testing, and other non-functional testing approaches - JMeter, Apache Benchmark preferred. Good experience of working on cloud technologies and services on AWS. Strong practical experience in Flyway or Liquibase. Strong understanding of modern technologies and adoption of advanced solutions on AI/ML for resolving automation problems is highly advantageous. Soft Skills: Excellent problem-solving abilities and attention to detail. Strong communication and interpersonal skills, with the ability to lead cross-functional teams. Ability to manage multiple priorities and adapt to a fast-paced, dynamic environment. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.
Jul 04, 2025
Full time
QA Manager - E2E Automation page is loaded QA Manager - E2E Automation Apply locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id R LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. At FTSE Russell, LSEG's Index Business, we are seeking a Senior QA Automation Manager to develop and execute a comprehensive QA strategy for applications with complex dependencies. The ideal candidate will lead efforts in automation and regression testing, focusing on applications that are SQL heavily and are supplemented by web technologies like Angular, Silverlight, and others. This role requires a strategic thinker with hands-on experience in automation testing and a deep understanding of the nuances of systems with intricate interdependencies. Key Responsibilities: Strategy & Leadership: Define and implement a QA strategy and framework for automated testing of applications with complex dependencies, particularly those involving stored procedures and various web technologies. Provide leadership and direction to a team of QA professionals, ensuring alignment with business goals and adherence to quality standards. Develop, monitor, and report on key QA metrics and performance indicators. Automation & Regression Testing: Design and establish an automation testing strategy, including tool selection, scripting, and integration into CI/CD pipelines. Develop a robust regression testing suite to ensure that new releases do not impact existing functionalities. Ensure automation coverage across applications, emphasizing stored procedures and web applications built with Angular, Silverlight, and other technologies. Technical Oversight: Drive the design, development, and maintenance of automation frameworks and testing infrastructure. Work closely with development teams to understand complex application dependencies, database interactions, and stored procedures. Collaborate with cross-functional teams to identify potential areas of risk and improve application quality through effective test coverage. Process Improvement: Continuously evaluate and enhance QA processes to improve efficiency, reduce cycle times, and enhance overall product quality. Implement best practices for code reviews, testing protocols, and defect tracking to ensure high-quality deliverables. Foster a culture of continuous improvement and innovation within the QA team. Collaboration & Communication: Work closely with product managers, developers, and other stakeholders to ensure alignment on quality objectives and deliverables. Communicate QA plans, progress, and issues effectively to both technical and non-technical audiences. Coordinate with project managers to ensure timely delivery of testing milestones and project goals. Qualifications: Education & Experience: 12+ years of experience in QA, with at least 3 years in a senior or managerial role. Solid experience on multiple test frameworks and tools - Selenium, Cucumber, t-SQLT, JUnit, TestNG and scripting languages (e.g., Python, JavaScript). Proven experience with applications that have significant dependencies on stored procedures and complex back-end systems. Strong experience of development and automating applications that are heavy on stored procedures on MS SQL Server. Proficiency in testing web applications, particularly those built with Angular, Silverlight, or similar technologies. Experience with CI/CD pipelines and integrating automated tests within them - Jenkins, BitBucket required. Familiarity with performance testing, security testing, and other non-functional testing approaches - JMeter, Apache Benchmark preferred. Good experience of working on cloud technologies and services on AWS. Strong practical experience in Flyway or Liquibase. Strong understanding of modern technologies and adoption of advanced solutions on AI/ML for resolving automation problems is highly advantageous. Soft Skills: Excellent problem-solving abilities and attention to detail. Strong communication and interpersonal skills, with the ability to lead cross-functional teams. Ability to manage multiple priorities and adapt to a fast-paced, dynamic environment. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.
Senior Back End Engineer - Broker Tech Team
iwoca
Senior Back End Developer - Broker Tech Hybrid in London, UK The company Imagine a world where every small business has the power to thrive. That's the world we're building at iwoca. Small businesses aren't just statistics - they're the heartbeat of our communities, the character of our high streets, and the engine of our economy. Since 2012, we've revolutionised how these businesses access finance, turning what was once a lengthy, frustrating process into something remarkable: funding that's fast, flexible, and actually works for modern businesses. Our impact speaks for itself: we've provided billions in funding to over 150,000 businesses across Europe, making us one of the continent's leading fintech innovators. But we're just getting started. Our mission? To empower one million businesses with the financial tools they deserve. We combine cutting-edge technology and data science with genuine human understanding to make finance feel less like a barrier and more like a superpower. Whether it's managing cash flow or seizing unexpected opportunities, we ensure businesses get the funds they need - often within minutes. The team Brokerages that work with iwoca refer customers to us in exchange for a commission. They're our largest source of new business. The Broker Tech team owns the full experience for brokers and their customers - from first contact to funded loan. We work closely with commercial and strategic stakeholders, so we value people who can think fast, adapt quickly, and spot opportunities for improvement. You'll be encouraged to bring your own ideas, take responsibility for what you build, and see it through - from design, to release, to ongoing impact. The role Autonomy: Own projects from scoping and design to execution. Lead multi-engineer projects, coordinating with analysts, product managers, and other stakeholders. Impact: Enhance our offerings to meet the needs of repeat customers, improving their access to tailored lending solutions. Shaping Systems: Design and maintain robust, flexible, and maintainable systems to ensure scalability and fast-paced development. Learning Through Iteration: Embrace a culture of experimentation, using trial and error to uncover insights, refine approaches, and grow your technical and strategic skills. Continuous Deployment: Work iteratively, supported by high test coverage, and contribute to the team's frequent deployment cycles (averaging more than once per day). Data-Driven Decision-Making: Use hypothesis testing and metrics such as issuance and profitability to quickly iterate and optimise our approach. The projects Operational processes and workflow automation: Improve Broker Account Managers' and Broker Relationship Managers' efficiency through task automation, email strategy enhancements, and better resource management by improving communication systems, and task prioritisation. Extending features of our Introducer Portal: Upgrade the Introducer Portal to deliver tailored experiences for brokers and partners, with features aligned to their roles. Enhancements include new tools for brokers to track and manage loans more effectively, improving visibility, autonomy, and overall service experience. Extend our commission system: Enhancing how commission structures are assigned, managed, and tracked. Improvements include clearer commission ownership visibility within our CRM and a more flexible system for setting and interacting with commission rules, supporting better transparency and alignment across teams. The requirements Essential: Significant experience in back end engineering, ideally with Python. Ability to manage projects from beginning to end; understand a business problem, design and execute a solution, and communicate with stakeholders. Experience as a senior engineer working in small, high-performing teams alongside engineers from other disciplines. Experience with relational databases (ideally PostgreSQL). Bonus: Experience with Django An understanding of data analysis and statistics. A strong numerical or technical background, underpinned by a degree in maths, physics, computer science, engineering, or similar industry experience. The salary We expect to pay from £70,000 - £100,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews. The culture At iwoca, we prioritise a culture of learning, growth, and support, and invest in the professional development of our team members. We value diversity in thought and skill, and encourage you to explore new areas of interest to help us improve our products and services. The offices We put a lot of effort into making iwoca a brilliant place to work: Offices in London, Leeds, and Frankfurt with plenty of drinks and snacks Events and clubs, like bingo, comedy nights, yoga classes, football, etc. The benefits Flexible working. Medical insurance from Vitality, including discounted gym membership A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave,and unlimited unpaid leave A one-month, fully paid sabbatical after four years. Instant access to emotional and mental health support. 3% Pension contributions and share options. Generous parental leave and a nursery tax benefit scheme to help you save money. Cycle-to-work scheme and electric car scheme. Two company retreats a year, we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse.
Jul 04, 2025
Full time
Senior Back End Developer - Broker Tech Hybrid in London, UK The company Imagine a world where every small business has the power to thrive. That's the world we're building at iwoca. Small businesses aren't just statistics - they're the heartbeat of our communities, the character of our high streets, and the engine of our economy. Since 2012, we've revolutionised how these businesses access finance, turning what was once a lengthy, frustrating process into something remarkable: funding that's fast, flexible, and actually works for modern businesses. Our impact speaks for itself: we've provided billions in funding to over 150,000 businesses across Europe, making us one of the continent's leading fintech innovators. But we're just getting started. Our mission? To empower one million businesses with the financial tools they deserve. We combine cutting-edge technology and data science with genuine human understanding to make finance feel less like a barrier and more like a superpower. Whether it's managing cash flow or seizing unexpected opportunities, we ensure businesses get the funds they need - often within minutes. The team Brokerages that work with iwoca refer customers to us in exchange for a commission. They're our largest source of new business. The Broker Tech team owns the full experience for brokers and their customers - from first contact to funded loan. We work closely with commercial and strategic stakeholders, so we value people who can think fast, adapt quickly, and spot opportunities for improvement. You'll be encouraged to bring your own ideas, take responsibility for what you build, and see it through - from design, to release, to ongoing impact. The role Autonomy: Own projects from scoping and design to execution. Lead multi-engineer projects, coordinating with analysts, product managers, and other stakeholders. Impact: Enhance our offerings to meet the needs of repeat customers, improving their access to tailored lending solutions. Shaping Systems: Design and maintain robust, flexible, and maintainable systems to ensure scalability and fast-paced development. Learning Through Iteration: Embrace a culture of experimentation, using trial and error to uncover insights, refine approaches, and grow your technical and strategic skills. Continuous Deployment: Work iteratively, supported by high test coverage, and contribute to the team's frequent deployment cycles (averaging more than once per day). Data-Driven Decision-Making: Use hypothesis testing and metrics such as issuance and profitability to quickly iterate and optimise our approach. The projects Operational processes and workflow automation: Improve Broker Account Managers' and Broker Relationship Managers' efficiency through task automation, email strategy enhancements, and better resource management by improving communication systems, and task prioritisation. Extending features of our Introducer Portal: Upgrade the Introducer Portal to deliver tailored experiences for brokers and partners, with features aligned to their roles. Enhancements include new tools for brokers to track and manage loans more effectively, improving visibility, autonomy, and overall service experience. Extend our commission system: Enhancing how commission structures are assigned, managed, and tracked. Improvements include clearer commission ownership visibility within our CRM and a more flexible system for setting and interacting with commission rules, supporting better transparency and alignment across teams. The requirements Essential: Significant experience in back end engineering, ideally with Python. Ability to manage projects from beginning to end; understand a business problem, design and execute a solution, and communicate with stakeholders. Experience as a senior engineer working in small, high-performing teams alongside engineers from other disciplines. Experience with relational databases (ideally PostgreSQL). Bonus: Experience with Django An understanding of data analysis and statistics. A strong numerical or technical background, underpinned by a degree in maths, physics, computer science, engineering, or similar industry experience. The salary We expect to pay from £70,000 - £100,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews. The culture At iwoca, we prioritise a culture of learning, growth, and support, and invest in the professional development of our team members. We value diversity in thought and skill, and encourage you to explore new areas of interest to help us improve our products and services. The offices We put a lot of effort into making iwoca a brilliant place to work: Offices in London, Leeds, and Frankfurt with plenty of drinks and snacks Events and clubs, like bingo, comedy nights, yoga classes, football, etc. The benefits Flexible working. Medical insurance from Vitality, including discounted gym membership A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave,and unlimited unpaid leave A one-month, fully paid sabbatical after four years. Instant access to emotional and mental health support. 3% Pension contributions and share options. Generous parental leave and a nursery tax benefit scheme to help you save money. Cycle-to-work scheme and electric car scheme. Two company retreats a year, we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse.
Senior Back End Engineer - Broker Tech Team
iwoca Ltd
Senior Back End Developer - Broker Tech Hybrid in London, UK The company Imagine a world where every small business has the power to thrive. That's the world we're building at iwoca. Small businesses aren't just statistics - they're the heartbeat of our communities, the character of our high streets, and the engine of our economy. Since 2012, we've revolutionised how these businesses access finance, turning what was once a lengthy, frustrating process into something remarkable: funding that's fast, flexible, and actually works for modern businesses. Our impact speaks for itself: we've provided billions in funding to over 150,000 businesses across Europe, making us one of the continent's leading fintech innovators. But we're just getting started. Our mission? To empower one million businesses with the financial tools they deserve. We combine cutting-edge technology and data science with genuine human understanding to make finance feel less like a barrier and more like a superpower. Whether it's managing cash flow or seizing unexpected opportunities, we ensure businesses get the funds they need - often within minutes. The team Brokerages that work with iwoca refer customers to us in exchange for a commission. They're our largest source of new business. The Broker Tech team owns the full experience for brokers and their customers - from first contact to funded loan. We work closely with commercial and strategic stakeholders, so we value people who can think fast, adapt quickly, and spot opportunities for improvement. You'll be encouraged to bring your own ideas, take responsibility for what you build, and see it through - from design, to release, to ongoing impact. The role Autonomy: Own projects from scoping and design to execution. Lead multi-engineer projects, coordinating with analysts, product managers, and other stakeholders. Impact: Enhance our offerings to meet the needs of repeat customers, improving their access to tailored lending solutions. Shaping Systems: Design and maintain robust, flexible, and maintainable systems to ensure scalability and fast-paced development. Learning Through Iteration: Embrace a culture of experimentation, using trial and error to uncover insights, refine approaches, and grow your technical and strategic skills. Continuous Deployment: Work iteratively, supported by high test coverage, and contribute to the team's frequent deployment cycles (averaging more than once per day). Data-Driven Decision-Making: Use hypothesis testing and metrics such as issuance and profitability to quickly iterate and optimise our approach. The projects Operational processes and workflow automation: Improve Broker Account Managers' and Broker Relationship Managers' efficiency through task automation, email strategy enhancements, and better resource management by improving communication systems, and task prioritisation. Extending features of our Introducer Portal: Upgrade the Introducer Portal to deliver tailored experiences for brokers and partners, with features aligned to their roles. Enhancements include new tools for brokers to track and manage loans more effectively, improving visibility, autonomy, and overall service experience. Extend our commission system: Enhancing how commission structures are assigned, managed, and tracked. Improvements include clearer commission ownership visibility within our CRM and a more flexible system for setting and interacting with commission rules, supporting better transparency and alignment across teams. The requirements Essential: Significant experience in back end engineering, ideally with Python. Ability to manage projects from beginning to end; understand a business problem, design and execute a solution, and communicate with stakeholders. Experience as a senior engineer working in small, high-performing teams alongside engineers from other disciplines. Experience with relational databases (ideally PostgreSQL). Bonus: Experience with Django An understanding of data analysis and statistics. A strong numerical or technical background, underpinned by a degree in maths, physics, computer science, engineering, or similar industry experience. The salary We expect to pay from £70,000 - £100,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews. The culture At iwoca, we prioritise a culture of learning, growth, and support, and invest in the professional development of our team members. We value diversity in thought and skill, and encourage you to explore new areas of interest to help us improve our products and services. The offices We put a lot of effort into making iwoca a brilliant place to work: Offices in London, Leeds, and Frankfurt with plenty of drinks and snacks Events and clubs, like bingo, comedy nights, yoga classes, football, etc. The benefits Flexible working. Medical insurance from Vitality, including discounted gym membership A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave,and unlimited unpaid leave A one-month, fully paid sabbatical after four years. Instant access to emotional and mental health support. 3% Pension contributions and share options. Generous parental leave and a nursery tax benefit scheme to help you save money. Cycle-to-work scheme and electric car scheme. Two company retreats a year, we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse.
Jul 04, 2025
Full time
Senior Back End Developer - Broker Tech Hybrid in London, UK The company Imagine a world where every small business has the power to thrive. That's the world we're building at iwoca. Small businesses aren't just statistics - they're the heartbeat of our communities, the character of our high streets, and the engine of our economy. Since 2012, we've revolutionised how these businesses access finance, turning what was once a lengthy, frustrating process into something remarkable: funding that's fast, flexible, and actually works for modern businesses. Our impact speaks for itself: we've provided billions in funding to over 150,000 businesses across Europe, making us one of the continent's leading fintech innovators. But we're just getting started. Our mission? To empower one million businesses with the financial tools they deserve. We combine cutting-edge technology and data science with genuine human understanding to make finance feel less like a barrier and more like a superpower. Whether it's managing cash flow or seizing unexpected opportunities, we ensure businesses get the funds they need - often within minutes. The team Brokerages that work with iwoca refer customers to us in exchange for a commission. They're our largest source of new business. The Broker Tech team owns the full experience for brokers and their customers - from first contact to funded loan. We work closely with commercial and strategic stakeholders, so we value people who can think fast, adapt quickly, and spot opportunities for improvement. You'll be encouraged to bring your own ideas, take responsibility for what you build, and see it through - from design, to release, to ongoing impact. The role Autonomy: Own projects from scoping and design to execution. Lead multi-engineer projects, coordinating with analysts, product managers, and other stakeholders. Impact: Enhance our offerings to meet the needs of repeat customers, improving their access to tailored lending solutions. Shaping Systems: Design and maintain robust, flexible, and maintainable systems to ensure scalability and fast-paced development. Learning Through Iteration: Embrace a culture of experimentation, using trial and error to uncover insights, refine approaches, and grow your technical and strategic skills. Continuous Deployment: Work iteratively, supported by high test coverage, and contribute to the team's frequent deployment cycles (averaging more than once per day). Data-Driven Decision-Making: Use hypothesis testing and metrics such as issuance and profitability to quickly iterate and optimise our approach. The projects Operational processes and workflow automation: Improve Broker Account Managers' and Broker Relationship Managers' efficiency through task automation, email strategy enhancements, and better resource management by improving communication systems, and task prioritisation. Extending features of our Introducer Portal: Upgrade the Introducer Portal to deliver tailored experiences for brokers and partners, with features aligned to their roles. Enhancements include new tools for brokers to track and manage loans more effectively, improving visibility, autonomy, and overall service experience. Extend our commission system: Enhancing how commission structures are assigned, managed, and tracked. Improvements include clearer commission ownership visibility within our CRM and a more flexible system for setting and interacting with commission rules, supporting better transparency and alignment across teams. The requirements Essential: Significant experience in back end engineering, ideally with Python. Ability to manage projects from beginning to end; understand a business problem, design and execute a solution, and communicate with stakeholders. Experience as a senior engineer working in small, high-performing teams alongside engineers from other disciplines. Experience with relational databases (ideally PostgreSQL). Bonus: Experience with Django An understanding of data analysis and statistics. A strong numerical or technical background, underpinned by a degree in maths, physics, computer science, engineering, or similar industry experience. The salary We expect to pay from £70,000 - £100,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews. The culture At iwoca, we prioritise a culture of learning, growth, and support, and invest in the professional development of our team members. We value diversity in thought and skill, and encourage you to explore new areas of interest to help us improve our products and services. The offices We put a lot of effort into making iwoca a brilliant place to work: Offices in London, Leeds, and Frankfurt with plenty of drinks and snacks Events and clubs, like bingo, comedy nights, yoga classes, football, etc. The benefits Flexible working. Medical insurance from Vitality, including discounted gym membership A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave,and unlimited unpaid leave A one-month, fully paid sabbatical after four years. Instant access to emotional and mental health support. 3% Pension contributions and share options. Generous parental leave and a nursery tax benefit scheme to help you save money. Cycle-to-work scheme and electric car scheme. Two company retreats a year, we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse.
Amazon
Catalog Specialist III, RBS Size/Fit
Amazon
Amazon strives to be the world's most customer centric company. To continue to delight and exceed our customer's expectations, at Amazon, we take the quality of the catalog data that drives this selection very seriously. That's where you can help. Our vision is to "enable our Customers shop the right size and fit, every single time". We delight customers when we understand their size and fit needs and return an experience that turns their moment of hesitation to an informed, high confidence buying decision. As a Program Manager for Size and Fit, you will work with cross functional teams to solve the customer problem of size and fit globally. You will get opportunity to improve the size and fit display across Amazon catalog worldwide by driving standardization and expanding size and fit strategies globally. Your success will improve customer experience, while simultaneously getting exposure to innovative/scalable solutions. You will coordinate with multiple stakeholders (product, tech, category etc.) to improve the Customer Experience and efficiency, leveraging tech products and manual workforce. You will partner with senior leaders and stakeholders across category teams to identify the size and fit experience gaps, surface findings, and influence the changes needed to fix them long-term. You will perform frequent documentation and writing tasks to effectively communicate complicated problems, strategies, and results to senior-leaders. Key job responsibilities • Track and report program effectiveness metrics to stakeholders, as well as continually monitor, analyze and tune messaging to maximize impact • Build strategic relationships with stakeholders to drive policy change or improvements that ensure the best customer experience • Define the clear requirement of specific business use cases for the product manager • Identify, assess, track and mitigate issues and customer risks at multiple levels • Responsible for communication/contribution to Leadership (Flash updates/WBR/QBR/LT Deep dives) A day in the life The successful candidate will have good project management skill with the ability to conduct in-depth analyses, think big and identify game-changing opportunities. In addition, you will be expected to deliver solutions and programs that are technology based, highly scalable, secure, and flexible - all while maintaining customer and business partner focus. You will work with internal and external stakeholders to identify, define, and specify solutions meeting our customers' and vendors' needs. The individual would have targets on process standardization, automation and business metrics. Would engage with the business and support/service teams and build customer confidence through quality delivery, robust processes and sound reporting metrics. About the team Size & Fit team within the Retail Business Services (RBS) group identify catalog issues impacting CX at scale, and set up mechanisms to fix them. Our solutions ensure information in Amazon's catalogs is both complete and comprehensive enough to give our customers a great shopping experience every time. BASIC QUALIFICATIONS - Knowledge of Microsoft Office products and applications - Experience handling projects using six sigma or Lean processes - Experience using data to influence business decisions - Experience interpreting data and making business recommendations - 3+ years of experience in Deep dive, Data analysis, defect identification & resolution. PREFERRED QUALIFICATIONS - Experience in advanced SQL, Python, Tableau Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 14, 2025 (Updated about 1 hour ago) Posted: July 2, 2025 (Updated about 1 hour ago) Posted: July 2, 2025 (Updated about 1 hour ago) Posted: June 18, 2025 (Updated about 2 hours ago) Posted: March 24, 2025 (Updated about 2 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 04, 2025
Full time
Amazon strives to be the world's most customer centric company. To continue to delight and exceed our customer's expectations, at Amazon, we take the quality of the catalog data that drives this selection very seriously. That's where you can help. Our vision is to "enable our Customers shop the right size and fit, every single time". We delight customers when we understand their size and fit needs and return an experience that turns their moment of hesitation to an informed, high confidence buying decision. As a Program Manager for Size and Fit, you will work with cross functional teams to solve the customer problem of size and fit globally. You will get opportunity to improve the size and fit display across Amazon catalog worldwide by driving standardization and expanding size and fit strategies globally. Your success will improve customer experience, while simultaneously getting exposure to innovative/scalable solutions. You will coordinate with multiple stakeholders (product, tech, category etc.) to improve the Customer Experience and efficiency, leveraging tech products and manual workforce. You will partner with senior leaders and stakeholders across category teams to identify the size and fit experience gaps, surface findings, and influence the changes needed to fix them long-term. You will perform frequent documentation and writing tasks to effectively communicate complicated problems, strategies, and results to senior-leaders. Key job responsibilities • Track and report program effectiveness metrics to stakeholders, as well as continually monitor, analyze and tune messaging to maximize impact • Build strategic relationships with stakeholders to drive policy change or improvements that ensure the best customer experience • Define the clear requirement of specific business use cases for the product manager • Identify, assess, track and mitigate issues and customer risks at multiple levels • Responsible for communication/contribution to Leadership (Flash updates/WBR/QBR/LT Deep dives) A day in the life The successful candidate will have good project management skill with the ability to conduct in-depth analyses, think big and identify game-changing opportunities. In addition, you will be expected to deliver solutions and programs that are technology based, highly scalable, secure, and flexible - all while maintaining customer and business partner focus. You will work with internal and external stakeholders to identify, define, and specify solutions meeting our customers' and vendors' needs. The individual would have targets on process standardization, automation and business metrics. Would engage with the business and support/service teams and build customer confidence through quality delivery, robust processes and sound reporting metrics. About the team Size & Fit team within the Retail Business Services (RBS) group identify catalog issues impacting CX at scale, and set up mechanisms to fix them. Our solutions ensure information in Amazon's catalogs is both complete and comprehensive enough to give our customers a great shopping experience every time. BASIC QUALIFICATIONS - Knowledge of Microsoft Office products and applications - Experience handling projects using six sigma or Lean processes - Experience using data to influence business decisions - Experience interpreting data and making business recommendations - 3+ years of experience in Deep dive, Data analysis, defect identification & resolution. PREFERRED QUALIFICATIONS - Experience in advanced SQL, Python, Tableau Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 14, 2025 (Updated about 1 hour ago) Posted: July 2, 2025 (Updated about 1 hour ago) Posted: July 2, 2025 (Updated about 1 hour ago) Posted: June 18, 2025 (Updated about 2 hours ago) Posted: March 24, 2025 (Updated about 2 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Senior Full Stack Engineer
Two Circles Ltd
ROLE: Senior Full Stack Engineer(focus on .Net) OFFICE: London, UK We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing - the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 900 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are almost 1000 people, based out of 14 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world JOB DESCRIPTION As part of our ongoing growth, we are expanding our technical team and looking for an experienced Senior Full Stack Engineer to join our London office. The chosen person will play an important role in influencing the rapidly growing Two Circles technology proposition and will be responsible for technical seniority, supporting technology consulting projects, identifying and advising on appropriate solutions for our clients. You will have a track record of designing and delivering high-quality digital solutions over the last 7+ years and have a keen interest in the application of technology in the sports industry. If this sounds like you, please get in touch. Key Responsibilities Work closely with Engineering Managers, Engineering Leads and Product Managers to understand problems and define technical scope for global sports properties. Being an advocate for developer experience and a keen interest in continually improving it. Encouraging a blameless culture of continuous improvement and technical excellence. Creation of architectural diagrams and technical specifications for multi-platform product strategies. Influencing and contributing to the technical design and development of digital projects. Setting up software development frameworks for release management, automation, code quality and source control. Providing technical leadership, mentoring and guidance to other Two Circles engineers. Keeping up to date on emerging technologies and trends in sports technology. Presence in our London office for 2 days a week is encouraged for this role and occasional travel to other offices in London and EMEA will be required at times. Requirements Requirements A minimum of 7+ year's experience in software engineering. A high level of proficiency and understanding in C#, .NET, TypeScript and React. Experience in a CI / CD environment where you have utilised tools such as Circle CI, GitHub actions or Azure DevOps etc. Experience in agile development practices, continuous integration and test. automation via various methods such as unit, integration, contract and E2E testing. An appreciation of DevOps and platform engineering culture. You don't just write code, but you also build and ship it, utilizing cloud computing platforms and services, such as Azure, AWS or GCP. Experience with Kubernetes is desirable. You have a high degree of experience in observing the performance and health of applications via tools such as Grafana, Prometheus, Data Dog, Sentry, etc. You have a strong desire and are an advocate for performant applications. You have a flair for simplicity when problem solving. Excellent communication skills, with the ability to communicate with a variety of audiences to explain your solutions and collaborate effectively with others. Experience building services for high traffic systems is desirable. We offer a benefits package to suit you and your lifestyle! Out of a core monthly budget, you can choose your own comprehensive benefit package Renowned Team Days often throughout the year Summer Away Days 23 standard days of holiday (+ 1 Birthday, +2 for a 'Big Life Event' and +1 Admin Day), closure of office over Christmas (plus Bank Holidays) Discretionary Bonus based on company performance Performance Reviews every 6 months with discretionary salary increases Private healthcare (Vitality) and/or Health Care Plan (Medicash) 2x annual kit drops Though these are the basics written down, we will principally be recruiting for energy, values and commitment - both to Two Circles and to your career. Our recruitment process will be honest & thorough, and so will our roles. In return, we can offer honesty, integrity, and the chance to progress in the organisation as quickly as you develop within it. Two Circles is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Jul 04, 2025
Full time
ROLE: Senior Full Stack Engineer(focus on .Net) OFFICE: London, UK We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing - the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 900 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are almost 1000 people, based out of 14 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world JOB DESCRIPTION As part of our ongoing growth, we are expanding our technical team and looking for an experienced Senior Full Stack Engineer to join our London office. The chosen person will play an important role in influencing the rapidly growing Two Circles technology proposition and will be responsible for technical seniority, supporting technology consulting projects, identifying and advising on appropriate solutions for our clients. You will have a track record of designing and delivering high-quality digital solutions over the last 7+ years and have a keen interest in the application of technology in the sports industry. If this sounds like you, please get in touch. Key Responsibilities Work closely with Engineering Managers, Engineering Leads and Product Managers to understand problems and define technical scope for global sports properties. Being an advocate for developer experience and a keen interest in continually improving it. Encouraging a blameless culture of continuous improvement and technical excellence. Creation of architectural diagrams and technical specifications for multi-platform product strategies. Influencing and contributing to the technical design and development of digital projects. Setting up software development frameworks for release management, automation, code quality and source control. Providing technical leadership, mentoring and guidance to other Two Circles engineers. Keeping up to date on emerging technologies and trends in sports technology. Presence in our London office for 2 days a week is encouraged for this role and occasional travel to other offices in London and EMEA will be required at times. Requirements Requirements A minimum of 7+ year's experience in software engineering. A high level of proficiency and understanding in C#, .NET, TypeScript and React. Experience in a CI / CD environment where you have utilised tools such as Circle CI, GitHub actions or Azure DevOps etc. Experience in agile development practices, continuous integration and test. automation via various methods such as unit, integration, contract and E2E testing. An appreciation of DevOps and platform engineering culture. You don't just write code, but you also build and ship it, utilizing cloud computing platforms and services, such as Azure, AWS or GCP. Experience with Kubernetes is desirable. You have a high degree of experience in observing the performance and health of applications via tools such as Grafana, Prometheus, Data Dog, Sentry, etc. You have a strong desire and are an advocate for performant applications. You have a flair for simplicity when problem solving. Excellent communication skills, with the ability to communicate with a variety of audiences to explain your solutions and collaborate effectively with others. Experience building services for high traffic systems is desirable. We offer a benefits package to suit you and your lifestyle! Out of a core monthly budget, you can choose your own comprehensive benefit package Renowned Team Days often throughout the year Summer Away Days 23 standard days of holiday (+ 1 Birthday, +2 for a 'Big Life Event' and +1 Admin Day), closure of office over Christmas (plus Bank Holidays) Discretionary Bonus based on company performance Performance Reviews every 6 months with discretionary salary increases Private healthcare (Vitality) and/or Health Care Plan (Medicash) 2x annual kit drops Though these are the basics written down, we will principally be recruiting for energy, values and commitment - both to Two Circles and to your career. Our recruitment process will be honest & thorough, and so will our roles. In return, we can offer honesty, integrity, and the chance to progress in the organisation as quickly as you develop within it. Two Circles is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Senior Solutions Consultant
Zendesk Group
Senior Solutions Consultant page is loaded Senior Solutions Consultant Postuler remote type In Office locations London, United Kingdom Dublin, Ireland time type Full time posted on Publié aujourd'hui job requisition id R31213 Job Description The Senior Solutions Consultant is responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle. SC's must be both sales focused and technically savvy. They must be successful in selling to enterprise executives, and convincing C-level and director level executives of the technical merits of the software solution. The SC will work, in conjunction with Sales, Marketing, Product Managers, and other members of the cross-functional team to be the technical bridge between our Sales team and their prospects. The SC will take ownership of the prime technical relationship with our prospects to drive customer happiness by proactively managing and delivering technical information to our customers both onsite and virtual. Requirements 5+ years Presales experience Understanding and awareness of how AI is impacting the customer service business as well as AI Technologies so as LLM and ChatGPT Knowledgeable of web / scripting technologies, HTML, CSS, JavaScript, JSON and SaaS applications Experience mapping RFI/RFP requirements to software solutions. Excellent interpersonal, communication, persuasion, presentation and writing skills. Experience scoping, managing and executing customer pilots and Proof of Concepts. Knowledge of SaaS Business applications. Knowledge of one or more of the following Customer Service Software AI, Automation and Bots ITSM Data warehousing Business intelligence Workforce Management QA Integration & middleware Outstanding problem solving skills, including the ability to meet a business requirement with a technical solution. Outstanding solution scoping abilities, using our existing solution and influencing new product development. Bachelor's degree or equivalent experience is a must; graduate degree is a plus. Must be willing to travel. Obvious passion and people skills and an ability to work independently on multiple projects Desired Skills Previous consulting experience implementing enterprise class software solutions. Domain expertise in specific industries Knowledge of CCaaS and peripheral technologies Experience in facilitating Design Based Thinking sessions Ability to develop reference architecture in support of client solution Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request. About Us Zendesk is on a mission to simplify the complexity of business and make it easy for companies and customers to create connections. Our customer experience software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships with their customers. More meaningful moments. Fewer Zoom calls. What's it like to work here? Our offices reflect the global cities we call home, and have spaces for collaboration, quiet, and events. With our hybrid approach, you'll experience flexibility and connection, collaboration, and learning with your team. Recruitment Scam Alerts We're aware of an increase in recruitment scams where individuals falsely claim to represent Zendesk. These scammers may ask for money or personal information by offering fake job opportunities through e-mail, text message or social media. Please verify the source of any job-related communications carefully. All official Zendesk communications are conducted through "@ " email addresses. If you encounter suspicious messages, do not respond and report them to
Jul 04, 2025
Full time
Senior Solutions Consultant page is loaded Senior Solutions Consultant Postuler remote type In Office locations London, United Kingdom Dublin, Ireland time type Full time posted on Publié aujourd'hui job requisition id R31213 Job Description The Senior Solutions Consultant is responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle. SC's must be both sales focused and technically savvy. They must be successful in selling to enterprise executives, and convincing C-level and director level executives of the technical merits of the software solution. The SC will work, in conjunction with Sales, Marketing, Product Managers, and other members of the cross-functional team to be the technical bridge between our Sales team and their prospects. The SC will take ownership of the prime technical relationship with our prospects to drive customer happiness by proactively managing and delivering technical information to our customers both onsite and virtual. Requirements 5+ years Presales experience Understanding and awareness of how AI is impacting the customer service business as well as AI Technologies so as LLM and ChatGPT Knowledgeable of web / scripting technologies, HTML, CSS, JavaScript, JSON and SaaS applications Experience mapping RFI/RFP requirements to software solutions. Excellent interpersonal, communication, persuasion, presentation and writing skills. Experience scoping, managing and executing customer pilots and Proof of Concepts. Knowledge of SaaS Business applications. Knowledge of one or more of the following Customer Service Software AI, Automation and Bots ITSM Data warehousing Business intelligence Workforce Management QA Integration & middleware Outstanding problem solving skills, including the ability to meet a business requirement with a technical solution. Outstanding solution scoping abilities, using our existing solution and influencing new product development. Bachelor's degree or equivalent experience is a must; graduate degree is a plus. Must be willing to travel. Obvious passion and people skills and an ability to work independently on multiple projects Desired Skills Previous consulting experience implementing enterprise class software solutions. Domain expertise in specific industries Knowledge of CCaaS and peripheral technologies Experience in facilitating Design Based Thinking sessions Ability to develop reference architecture in support of client solution Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request. About Us Zendesk is on a mission to simplify the complexity of business and make it easy for companies and customers to create connections. Our customer experience software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships with their customers. More meaningful moments. Fewer Zoom calls. What's it like to work here? Our offices reflect the global cities we call home, and have spaces for collaboration, quiet, and events. With our hybrid approach, you'll experience flexibility and connection, collaboration, and learning with your team. Recruitment Scam Alerts We're aware of an increase in recruitment scams where individuals falsely claim to represent Zendesk. These scammers may ask for money or personal information by offering fake job opportunities through e-mail, text message or social media. Please verify the source of any job-related communications carefully. All official Zendesk communications are conducted through "@ " email addresses. If you encounter suspicious messages, do not respond and report them to
Black Belt - HBU Continuous Improvement Leader (F/M/D)
Hitachi Vantara Corporation
Description We are looking for a dynamic senior Continuous Improvement (CI) professional to join our Virtual GCoC (global center of competence) Continuous Improvement team in GPQSS , also acting as a focal point responsible for the Asia hub. As a senior leader of continuous improvement, you will support the GI global business by coaching and leading quality and performance related improvement projects, driving the overall CI discipline in GPQSS and accountable for performance of the Asia hub GPQSS under Grid Integration (GI) BU. Reporting to the GPG GPQSS Global Continuous Improvement Leader in the Q&CI team , and indirectly aligned to the Asia HBU Q&CI Manager, you contribute to the development and optimization of business processes, product quality & reliability as well as internal capability development and deployment of improvement methodologies across the organization. How you'll make an impact: You lead the GPQSS business performance improvement strategy and support operational excellence activities across the business leveraging Continuous Improvement methodologies including Quality Tools, Lean, Six Sigma and Agile. You coach on continuously improvement principles and practices, role modelling these attributes and contributing to the cultural transformation across the organization through the execution of projects. You act as a CI Subject Matter Expert, providing help and guidance on methods, tools, and templates to drive improvement projects in the areas of defect reduction, productivity and Operational Excellence. You partner with leadership and functional experts to understand and support delivery of their organization's vision, objectives, and challenges. You drive the sharing of best practices, new processes, tools, and improvements achieved through application of CI methodologies You live core values of safety and integrity, taking responsibility for your own actions while caring for your colleagues and the business. Your background: Minimum of 15 years of experience in continuous improvement and/or Quality engineering with significant time working at a leadership level, preferably in the energy or engineering sector. Certified as Lean Six Sigma Black Belt (L6S BB) with several years of hands-on experience in coaching and leading high value and complex CI projects. Proven experience in leading and developing global programs & in leading and managing change in a dynamic, international, and fast-paced environment. Excellent analytical skills and data-driven decision-making. Exceptional problem-solving, presentation and communication skills. Experience in Agile project management, automation, digitization and business process management is an advantage. Fluency in English is required, both written and spoken. Other languages are considered a plus. Availability to support global projects and travelling across hubs 40-50% of time as needed. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Jul 04, 2025
Full time
Description We are looking for a dynamic senior Continuous Improvement (CI) professional to join our Virtual GCoC (global center of competence) Continuous Improvement team in GPQSS , also acting as a focal point responsible for the Asia hub. As a senior leader of continuous improvement, you will support the GI global business by coaching and leading quality and performance related improvement projects, driving the overall CI discipline in GPQSS and accountable for performance of the Asia hub GPQSS under Grid Integration (GI) BU. Reporting to the GPG GPQSS Global Continuous Improvement Leader in the Q&CI team , and indirectly aligned to the Asia HBU Q&CI Manager, you contribute to the development and optimization of business processes, product quality & reliability as well as internal capability development and deployment of improvement methodologies across the organization. How you'll make an impact: You lead the GPQSS business performance improvement strategy and support operational excellence activities across the business leveraging Continuous Improvement methodologies including Quality Tools, Lean, Six Sigma and Agile. You coach on continuously improvement principles and practices, role modelling these attributes and contributing to the cultural transformation across the organization through the execution of projects. You act as a CI Subject Matter Expert, providing help and guidance on methods, tools, and templates to drive improvement projects in the areas of defect reduction, productivity and Operational Excellence. You partner with leadership and functional experts to understand and support delivery of their organization's vision, objectives, and challenges. You drive the sharing of best practices, new processes, tools, and improvements achieved through application of CI methodologies You live core values of safety and integrity, taking responsibility for your own actions while caring for your colleagues and the business. Your background: Minimum of 15 years of experience in continuous improvement and/or Quality engineering with significant time working at a leadership level, preferably in the energy or engineering sector. Certified as Lean Six Sigma Black Belt (L6S BB) with several years of hands-on experience in coaching and leading high value and complex CI projects. Proven experience in leading and developing global programs & in leading and managing change in a dynamic, international, and fast-paced environment. Excellent analytical skills and data-driven decision-making. Exceptional problem-solving, presentation and communication skills. Experience in Agile project management, automation, digitization and business process management is an advantage. Fluency in English is required, both written and spoken. Other languages are considered a plus. Availability to support global projects and travelling across hubs 40-50% of time as needed. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Accenture
Technology Strategy & Advisory- Technology Operating Model Manager
Accenture Newcastle Upon Tyne, Tyne And Wear
Role: Technology, Strategy & Advisory, Technology Operating Model Manager Location: London, Manchester, Newcastle Mobility: Up to 100% Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Do you enjoy using innovation and the latest technologies to solve challenges and realize business goals? Do you enjoy working at the intersection of business and technology, where you engage with senior clients, engineers, and architects daily? Are you a critical thinker eager to explore the untouched capabilities of technologies such as Cloud, Big Data, AI, and Robotics? Joining the team means becoming part of a community that serves Accenture's clients with the best insights regarding technology operating model strategy, design, and transformation. Our values include challenging our clients' norms, building trusted relationships, and embracing diversity as a source of creativity and inspiration. Your responsibilities as a technology operating model consultant will include: Partnering with technology and business leaders to architect how technology functions unlock business value and agility through the right operating model blueprint. Co-creating a client's Technology Operating Model vision, strategy, and design - from initial product and platform structures to organization, governance, and process designs. Shaping value cases to articulate the case for change. Shaping implementation approaches and roadmaps, ensuring alignment to wider business objectives. Staying abreast of industry dynamics and the impact of trends on an organization, to identify and formulate the need for new capabilities and operating model changes. Advising on, designing, and implementing modern engineering capabilities including Platform Engineering, DevOps, SRE, Automation, Data & AI, and Cloud. Conducting Agile and modern engineering maturity assessments to identify opportunities to improve quality, consistency, and speed to market. Developing recommendations and translating them into actionable roadmaps for complex and large technology transformations using Lean and Agile enterprise principles. Supporting the creation of methods and processes by area/technology function, to embed new ways of working. Providing insights to clients on common pitfalls during operating model transformation and devising appropriate risk mitigation strategies. Leading and coaching client teams in adopting new operating models and engineering practices. Job Qualifications We are looking for individuals with the following skills and experience: Technology Experience: Experience designing modern technology operating models or an engineering professional with a background in Data & AI, DevOps, or Platform Engineering seeking to pivot towards advisory work. Understanding modern IT, Data, AI, and Cloud operating model components and methodologies. Understanding functional architecture and how this informs modern IT operating model structure and design. Curiosity and passion for exploring emerging technologies (Cloud Native, Data, AI, Robotics, etc.). Strategic Thinking: Ability to synthesize business strategies and challenges to inform target technology operating model design. Ability to simplify and explain complex business technology challenges. Experience adapting operating model designs to meet varying client industry needs. Stakeholder Management: Ability to inspire teams and build consensus in high-pressure situations. Comfort in co-creating and partnering with technology and business leaders, working through ambiguity to architect the right outcome. Proven stakeholder management and communication skills, leveraged to influence and persuade client stakeholders. Delivery and Execution: Experience working on complex digital transformation programmes. Ability to work across multi-disciplinary teams. What's in it for you At Accenture, in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance, and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology, and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centres. Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications: Ongoing Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
Jul 04, 2025
Full time
Role: Technology, Strategy & Advisory, Technology Operating Model Manager Location: London, Manchester, Newcastle Mobility: Up to 100% Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Do you enjoy using innovation and the latest technologies to solve challenges and realize business goals? Do you enjoy working at the intersection of business and technology, where you engage with senior clients, engineers, and architects daily? Are you a critical thinker eager to explore the untouched capabilities of technologies such as Cloud, Big Data, AI, and Robotics? Joining the team means becoming part of a community that serves Accenture's clients with the best insights regarding technology operating model strategy, design, and transformation. Our values include challenging our clients' norms, building trusted relationships, and embracing diversity as a source of creativity and inspiration. Your responsibilities as a technology operating model consultant will include: Partnering with technology and business leaders to architect how technology functions unlock business value and agility through the right operating model blueprint. Co-creating a client's Technology Operating Model vision, strategy, and design - from initial product and platform structures to organization, governance, and process designs. Shaping value cases to articulate the case for change. Shaping implementation approaches and roadmaps, ensuring alignment to wider business objectives. Staying abreast of industry dynamics and the impact of trends on an organization, to identify and formulate the need for new capabilities and operating model changes. Advising on, designing, and implementing modern engineering capabilities including Platform Engineering, DevOps, SRE, Automation, Data & AI, and Cloud. Conducting Agile and modern engineering maturity assessments to identify opportunities to improve quality, consistency, and speed to market. Developing recommendations and translating them into actionable roadmaps for complex and large technology transformations using Lean and Agile enterprise principles. Supporting the creation of methods and processes by area/technology function, to embed new ways of working. Providing insights to clients on common pitfalls during operating model transformation and devising appropriate risk mitigation strategies. Leading and coaching client teams in adopting new operating models and engineering practices. Job Qualifications We are looking for individuals with the following skills and experience: Technology Experience: Experience designing modern technology operating models or an engineering professional with a background in Data & AI, DevOps, or Platform Engineering seeking to pivot towards advisory work. Understanding modern IT, Data, AI, and Cloud operating model components and methodologies. Understanding functional architecture and how this informs modern IT operating model structure and design. Curiosity and passion for exploring emerging technologies (Cloud Native, Data, AI, Robotics, etc.). Strategic Thinking: Ability to synthesize business strategies and challenges to inform target technology operating model design. Ability to simplify and explain complex business technology challenges. Experience adapting operating model designs to meet varying client industry needs. Stakeholder Management: Ability to inspire teams and build consensus in high-pressure situations. Comfort in co-creating and partnering with technology and business leaders, working through ambiguity to architect the right outcome. Proven stakeholder management and communication skills, leveraged to influence and persuade client stakeholders. Delivery and Execution: Experience working on complex digital transformation programmes. Ability to work across multi-disciplinary teams. What's in it for you At Accenture, in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance, and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology, and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centres. Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications: Ongoing Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
Accenture
Technology Strategy & Advisory- Technology Operating Model Manager
Accenture Manchester, Lancashire
Role: Technology, Strategy & Advisory, Technology Operating Model Manager Location: London, Manchester, Newcastle Mobility: Up to 100% Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Do you enjoy using innovation and the latest technologies to solve challenges and realize business goals? Do you enjoy working at the intersection of business and technology, where you engage with senior clients, engineers, and architects daily? Are you a critical thinker eager to explore the untouched capabilities of technologies such as Cloud, Big Data, AI, and Robotics? Joining the team means becoming part of a community that serves Accenture's clients with the best insights regarding technology operating model strategy, design, and transformation. Our values include challenging our clients' norms, building trusted relationships, and embracing diversity as a source of creativity and inspiration. Your responsibilities as a technology operating model consultant will include: Partnering with technology and business leaders to architect how technology functions unlock business value and agility through the right operating model blueprint. Co-creating a client's Technology Operating Model vision, strategy, and design - from initial product and platform structures to organization, governance, and process designs. Shaping value cases to articulate the case for change. Shaping implementation approaches and roadmaps, ensuring alignment to wider business objectives. Staying abreast of industry dynamics and the impact of trends on an organization, to identify and formulate the need for new capabilities and operating model changes. Advising on, designing, and implementing modern engineering capabilities including Platform Engineering, DevOps, SRE, Automation, Data & AI, and Cloud. Conducting Agile and modern engineering maturity assessments to identify opportunities to improve quality, consistency, and speed to market. Developing recommendations and translating them into actionable roadmaps for complex and large technology transformations using Lean and Agile enterprise principles. Supporting the creation of methods and processes by area/technology function, to embed new ways of working. Providing insights to clients on common pitfalls during operating model transformation and devising appropriate risk mitigation strategies. Leading and coaching client teams in adopting new operating models and engineering practices. Job Qualifications We are looking for individuals with the following skills and experience: Technology Experience: Experience designing modern technology operating models or an engineering professional with a background in Data & AI, DevOps, or Platform Engineering seeking to pivot towards advisory work. Understanding modern IT, Data, AI, and Cloud operating model components and methodologies. Understanding functional architecture and how this informs modern IT operating model structure and design. Curiosity and passion for exploring emerging technologies (Cloud Native, Data, AI, Robotics, etc.). Strategic Thinking: Ability to synthesize business strategies and challenges to inform target technology operating model design. Ability to simplify and explain complex business technology challenges. Experience adapting operating model designs to meet varying client industry needs. Stakeholder Management: Ability to inspire teams and build consensus in high-pressure situations. Comfort in co-creating and partnering with technology and business leaders, working through ambiguity to architect the right outcome. Proven stakeholder management and communication skills, leveraged to influence and persuade client stakeholders. Delivery and Execution: Experience working on complex digital transformation programmes. Ability to work across multi-disciplinary teams. What's in it for you At Accenture, in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance, and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology, and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centres. Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications: Ongoing Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
Jul 04, 2025
Full time
Role: Technology, Strategy & Advisory, Technology Operating Model Manager Location: London, Manchester, Newcastle Mobility: Up to 100% Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Do you enjoy using innovation and the latest technologies to solve challenges and realize business goals? Do you enjoy working at the intersection of business and technology, where you engage with senior clients, engineers, and architects daily? Are you a critical thinker eager to explore the untouched capabilities of technologies such as Cloud, Big Data, AI, and Robotics? Joining the team means becoming part of a community that serves Accenture's clients with the best insights regarding technology operating model strategy, design, and transformation. Our values include challenging our clients' norms, building trusted relationships, and embracing diversity as a source of creativity and inspiration. Your responsibilities as a technology operating model consultant will include: Partnering with technology and business leaders to architect how technology functions unlock business value and agility through the right operating model blueprint. Co-creating a client's Technology Operating Model vision, strategy, and design - from initial product and platform structures to organization, governance, and process designs. Shaping value cases to articulate the case for change. Shaping implementation approaches and roadmaps, ensuring alignment to wider business objectives. Staying abreast of industry dynamics and the impact of trends on an organization, to identify and formulate the need for new capabilities and operating model changes. Advising on, designing, and implementing modern engineering capabilities including Platform Engineering, DevOps, SRE, Automation, Data & AI, and Cloud. Conducting Agile and modern engineering maturity assessments to identify opportunities to improve quality, consistency, and speed to market. Developing recommendations and translating them into actionable roadmaps for complex and large technology transformations using Lean and Agile enterprise principles. Supporting the creation of methods and processes by area/technology function, to embed new ways of working. Providing insights to clients on common pitfalls during operating model transformation and devising appropriate risk mitigation strategies. Leading and coaching client teams in adopting new operating models and engineering practices. Job Qualifications We are looking for individuals with the following skills and experience: Technology Experience: Experience designing modern technology operating models or an engineering professional with a background in Data & AI, DevOps, or Platform Engineering seeking to pivot towards advisory work. Understanding modern IT, Data, AI, and Cloud operating model components and methodologies. Understanding functional architecture and how this informs modern IT operating model structure and design. Curiosity and passion for exploring emerging technologies (Cloud Native, Data, AI, Robotics, etc.). Strategic Thinking: Ability to synthesize business strategies and challenges to inform target technology operating model design. Ability to simplify and explain complex business technology challenges. Experience adapting operating model designs to meet varying client industry needs. Stakeholder Management: Ability to inspire teams and build consensus in high-pressure situations. Comfort in co-creating and partnering with technology and business leaders, working through ambiguity to architect the right outcome. Proven stakeholder management and communication skills, leveraged to influence and persuade client stakeholders. Delivery and Execution: Experience working on complex digital transformation programmes. Ability to work across multi-disciplinary teams. What's in it for you At Accenture, in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance, and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology, and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centres. Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications: Ongoing Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

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