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executive support officer
Capital One UK
Commercial Counsel
Capital One UK Bristol, Gloucestershire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 27, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Chief Operating Officer
Legatics
We're hiring a hands-on, operationally strong VP of Operations or Senior Operations Lead who is looking to step up into a COO-level title. We're looking for someone who thrives on driving execution, who can embed structure, ensure accountability across teams, and manage our internal operating system (OKRs, KPIs, and projects) with rigour and pace. You'll work closely with the CEO and leadership team to make sure we're delivering against our strategy but your strength will be in owning the how , not defining the what . The Role The Chief Operating Officer (COO) will work closely with Anthony, the CEO, to oversee company operations, delivery, metrics, and special projects. The COO will be instrumental in managing the execution of the company's strategic objectives, defining the operational framework, overseeing key metrics, facilitating strategic processes, and leading special projects. This role requires collaboration with executive teams and direct management of key personnel to foster a culture of rapid delivery and achieve the company's financial goals. Relationship with the CEO The COO and CEO will form a critical partnership. The COO will assume responsibility for the company's operating system, delivery, metrics, and special projects, allowing the CEO to focus on company vision, strategy, product vision, external representation, and market positioning. Relationship with Executive and Leadership Teams As a member of the Executive Team (comprising the CEO, COO, CCO, CTO, and fractional CFO), the COO will ensure that Executive Team members fulfill their roles concerning OKR delivery. The COO will contribute insights into the company's achievement of key metrics, budget tracking, and operational matters, coordinating and ensuring the execution of responsibilities assigned to the executive team. The Senior Leadership Team (SLT) includes the heads of Business Development, Existing Customer, People, Marketing, Legal, Product, and the Executive Team. The COO will ensure the SLT delivers actions aligned with the company strategy, fostering effective and harmonious working relationships. The COO will provide insights into team culture and performance to the CEO and, in collaboration with the CEO, establish effective meeting cadences and working methods for these groups. Building strong relationships with all Executive and SLT members is crucial for the COO's success. The COO must balance ensuring team members deliver on their responsibilities while being a trusted and approachable point of contact. Direct Reports The following individuals will report to the COO: Legal Counsel: Responsible for legal and compliance risk and customer contracting Revenue Operations Manager: Responsible for implementing software systems, reporting for business teams, and preparing company KPIs Operating System and Culture The COO will ensure the company operates with a highly effective system that delivers on its strategy to meet or exceed its financial model projections of £10 million ARR by FY2027. The COO will manage the systems, cadences, and processes that drive company delivery, primarily through OKRs and KPIs, while having the flexibility to implement other appropriate systems. The COO will play a pivotal role in promoting a 'startup' culture of rapid delivery, emphasizing quick execution, iteration, dropping unsuccessful initiatives, and scaling successful ones. The COO will embody and promote the value of 'deliver fast,' which includes a bias towards action, taking ownership, and ensuring external impact. Delivery: The COO will ensure effective delivery across the organization, aligning actions with company strategy and driving accountability. O/S Ownership: The COO will manage the company operating system (we currently use OKRs). They will facilitate a balanced approach that aligns top-down with the CEO and company strategy, while incorporating bottom-up input from teams Delivery Management: The COO will collaborate with the Executive and Senior Leadership Teams to drive project management and maintain accountability for Key Results (KRs). They will regularly review progress, identify bottlenecks, and implement solutions to ensure OKRs are achieved Strategic Alignment: The COO will ensure all actions and projects support the company's overarching strategy and maintain team focus on activities impacting this strategy Cross-functional Coordination: Managing dependencies and cross-team elements is a key responsibility. The COO will facilitate communication and collaboration between departments to ensure smooth execution of interdependent projects Project Ownership: The COO will either directly manage projects or ensure they are effectively managed by appropriate team members, providing oversight and support, and stepping in when necessary to maintain momentum and drive delivery Facilitating Strategy As the owner of the company operating system, the COO will ensure adherence to an annual (or other cadence) strategy and budgeting process, including a board strategy day and management offsite. Relationship with Finance The COO will maintain a key working relationship with the fractional CFO and any future full-time CFO. The CFO will handle the annual budgeting processes, production of management accounts, cash flow analysis, cap table maintenance, investor reporting, banking, and key financial metrics. The COO will collaborate with the CFO and assist with operational finance matters as required. Metrics and Analysis The COO will be responsible for owning, preparing, and analyzing metrics across the organization, ensuring alignment with key metrics required to meet the company strategy. Ownership of Company Metrics: The COO will take full ownership of metrics across the organization, including financial and SaaS metrics, to ensure the company meets its financial projections. Metrics will be embedded into the company's operating system, with team members understanding their role in impacting these metrics Tracking Strategy Impact: The COO will define a set of metrics reflecting the achievement of the company's strategy, refining these over time as the strategy evolves Preparation and Reporting: Directing the Revenue Operations Manager, the COO will prepare and report comprehensive metrics for all key business areas, including sales pipeline metrics and the company's KPI deck Analysis and Insights: The COO will analyze metrics, including key SaaS metrics, to derive actionable insights and identify opportunities and risks for the business Requirements What We Need from You Proven experience in an operational leadership role within a SaaS startup or scale-up Strong background in operational management and delivering against strategic goals Excellent ability to scale operations efficiently, creating systems and processes that support rapid growth Outstanding leadership skills with a track record of building and managing high-performing teams Strong cross-functional coordination and communication skills, ensuring alignment across departments Ability to operate in a fast-paced, dynamic environment with a startup mentality and growth mindset Preferred But Not Required Experience in a B2B enterprise SaaS environment Familiarity with legal practice, law firms, or legal tech. Benefits What we offer you: 25 days holiday per year (plus public holidays) Early Finish Fridays - on the last Friday of every month, we finish at lunchtime! Pension with NEST Personal Learning & Development budget Access to Mental healthcare for you and your immediate family Enhanced parental leave policies so you can spend more time with your family Lots of opportunities for accelerated professional development and career progression Work alongside a supportive and talented team with the opportunity to grow one of the world's leading LegalTech scale-ups A warm, genuinely collaborative culture and an awesome team; and Regular socials Power in diversity We put users at the heart of our design to provide legal transaction experiences that everyone loves. In order to make that a reality, we seek to foster a diverse and inclusive working environment that can empower our people to be creative, effective and innovative, to build a brand we are proud of. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence. We're committed to building a diverse team and are constantly looking for ways to improve our processes to help us do that.
Jul 27, 2025
Full time
We're hiring a hands-on, operationally strong VP of Operations or Senior Operations Lead who is looking to step up into a COO-level title. We're looking for someone who thrives on driving execution, who can embed structure, ensure accountability across teams, and manage our internal operating system (OKRs, KPIs, and projects) with rigour and pace. You'll work closely with the CEO and leadership team to make sure we're delivering against our strategy but your strength will be in owning the how , not defining the what . The Role The Chief Operating Officer (COO) will work closely with Anthony, the CEO, to oversee company operations, delivery, metrics, and special projects. The COO will be instrumental in managing the execution of the company's strategic objectives, defining the operational framework, overseeing key metrics, facilitating strategic processes, and leading special projects. This role requires collaboration with executive teams and direct management of key personnel to foster a culture of rapid delivery and achieve the company's financial goals. Relationship with the CEO The COO and CEO will form a critical partnership. The COO will assume responsibility for the company's operating system, delivery, metrics, and special projects, allowing the CEO to focus on company vision, strategy, product vision, external representation, and market positioning. Relationship with Executive and Leadership Teams As a member of the Executive Team (comprising the CEO, COO, CCO, CTO, and fractional CFO), the COO will ensure that Executive Team members fulfill their roles concerning OKR delivery. The COO will contribute insights into the company's achievement of key metrics, budget tracking, and operational matters, coordinating and ensuring the execution of responsibilities assigned to the executive team. The Senior Leadership Team (SLT) includes the heads of Business Development, Existing Customer, People, Marketing, Legal, Product, and the Executive Team. The COO will ensure the SLT delivers actions aligned with the company strategy, fostering effective and harmonious working relationships. The COO will provide insights into team culture and performance to the CEO and, in collaboration with the CEO, establish effective meeting cadences and working methods for these groups. Building strong relationships with all Executive and SLT members is crucial for the COO's success. The COO must balance ensuring team members deliver on their responsibilities while being a trusted and approachable point of contact. Direct Reports The following individuals will report to the COO: Legal Counsel: Responsible for legal and compliance risk and customer contracting Revenue Operations Manager: Responsible for implementing software systems, reporting for business teams, and preparing company KPIs Operating System and Culture The COO will ensure the company operates with a highly effective system that delivers on its strategy to meet or exceed its financial model projections of £10 million ARR by FY2027. The COO will manage the systems, cadences, and processes that drive company delivery, primarily through OKRs and KPIs, while having the flexibility to implement other appropriate systems. The COO will play a pivotal role in promoting a 'startup' culture of rapid delivery, emphasizing quick execution, iteration, dropping unsuccessful initiatives, and scaling successful ones. The COO will embody and promote the value of 'deliver fast,' which includes a bias towards action, taking ownership, and ensuring external impact. Delivery: The COO will ensure effective delivery across the organization, aligning actions with company strategy and driving accountability. O/S Ownership: The COO will manage the company operating system (we currently use OKRs). They will facilitate a balanced approach that aligns top-down with the CEO and company strategy, while incorporating bottom-up input from teams Delivery Management: The COO will collaborate with the Executive and Senior Leadership Teams to drive project management and maintain accountability for Key Results (KRs). They will regularly review progress, identify bottlenecks, and implement solutions to ensure OKRs are achieved Strategic Alignment: The COO will ensure all actions and projects support the company's overarching strategy and maintain team focus on activities impacting this strategy Cross-functional Coordination: Managing dependencies and cross-team elements is a key responsibility. The COO will facilitate communication and collaboration between departments to ensure smooth execution of interdependent projects Project Ownership: The COO will either directly manage projects or ensure they are effectively managed by appropriate team members, providing oversight and support, and stepping in when necessary to maintain momentum and drive delivery Facilitating Strategy As the owner of the company operating system, the COO will ensure adherence to an annual (or other cadence) strategy and budgeting process, including a board strategy day and management offsite. Relationship with Finance The COO will maintain a key working relationship with the fractional CFO and any future full-time CFO. The CFO will handle the annual budgeting processes, production of management accounts, cash flow analysis, cap table maintenance, investor reporting, banking, and key financial metrics. The COO will collaborate with the CFO and assist with operational finance matters as required. Metrics and Analysis The COO will be responsible for owning, preparing, and analyzing metrics across the organization, ensuring alignment with key metrics required to meet the company strategy. Ownership of Company Metrics: The COO will take full ownership of metrics across the organization, including financial and SaaS metrics, to ensure the company meets its financial projections. Metrics will be embedded into the company's operating system, with team members understanding their role in impacting these metrics Tracking Strategy Impact: The COO will define a set of metrics reflecting the achievement of the company's strategy, refining these over time as the strategy evolves Preparation and Reporting: Directing the Revenue Operations Manager, the COO will prepare and report comprehensive metrics for all key business areas, including sales pipeline metrics and the company's KPI deck Analysis and Insights: The COO will analyze metrics, including key SaaS metrics, to derive actionable insights and identify opportunities and risks for the business Requirements What We Need from You Proven experience in an operational leadership role within a SaaS startup or scale-up Strong background in operational management and delivering against strategic goals Excellent ability to scale operations efficiently, creating systems and processes that support rapid growth Outstanding leadership skills with a track record of building and managing high-performing teams Strong cross-functional coordination and communication skills, ensuring alignment across departments Ability to operate in a fast-paced, dynamic environment with a startup mentality and growth mindset Preferred But Not Required Experience in a B2B enterprise SaaS environment Familiarity with legal practice, law firms, or legal tech. Benefits What we offer you: 25 days holiday per year (plus public holidays) Early Finish Fridays - on the last Friday of every month, we finish at lunchtime! Pension with NEST Personal Learning & Development budget Access to Mental healthcare for you and your immediate family Enhanced parental leave policies so you can spend more time with your family Lots of opportunities for accelerated professional development and career progression Work alongside a supportive and talented team with the opportunity to grow one of the world's leading LegalTech scale-ups A warm, genuinely collaborative culture and an awesome team; and Regular socials Power in diversity We put users at the heart of our design to provide legal transaction experiences that everyone loves. In order to make that a reality, we seek to foster a diverse and inclusive working environment that can empower our people to be creative, effective and innovative, to build a brand we are proud of. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence. We're committed to building a diverse team and are constantly looking for ways to improve our processes to help us do that.
Capital One UK
Senior Legal Counsel - Commercial Contracts
Capital One UK Nottingham, Nottinghamshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 27, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Technical Associate to the CTO
SLAMcore
Location: London (In-Office, 4+ days/week) Team: Executive Reports to: CTO Welcome to the video first world From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read. This is true both at home and at work. If you're reading this and nodding, check out our brand video . Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale-until now. Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's and more. Read stories from happy customers and what 1,200+ people say on G2 . In February 2024, G2 named us as the fastest growing company in the world. Today, we're at a $2.1bn valuation and we recently raised our Series D. This brings our total funding to over $330M from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook. The Role We're hiring a Technical Associate to support our Chief Technology Officer (CTO) in scaling our technical organization. This is a high-impact generalist role , modeled after the Technical Assistant position Amazon uses to accelerate senior leadership. You'll operate as a Chief of Staff for all things technical , partnering with the CTO and working across Product, Engineering, R&D, Design, Data, and Growth. You'll be responsible for driving key initiatives, managing high-priority projects, and serving as a strategic connector across teams. This is not an admin role. You'll be in the room where big decisions get made and expected to influence them. You'll help the CTO ( ) stay focused, informed, and effective and you'll multiply the output of the org. What You'll Do Drive Strategic Projects: Take ownership of ambiguous, high-leverage projects that span product, tech, and operations. Support CTO Decision-Making: Bring clarity, context, and structure to technical and strategic conversations. Orchestrate Cross-Functional Execution: Keep the trains running across product, engineering, data, and research initiatives. Communicate Clearly: Write internal strategy docs, synthesize technical inputs, and help prep comms for leadership and board-level discussions. Influence Without Authority: Work with senior ICs and leaders to keep momentum high, unblock progress, and align priorities. Be a Force Multiplier: Identify friction, fill gaps, and ensure the CTO is operating at their highest leverage. What You'll Need 4-8+ years in product, engineering, strategy, operations, or consulting (startups or high-growth tech preferred). A strong technical understanding - enough to engage productively with engineers, researchers, and product leaders. Proven experience managing complex projects with multiple stakeholders. Clear, structured communication skills - both verbal and written. Bias toward action. You get things done, even when the path is murky. High trust, low ego. You know when to lead and when to listen. Exceptional prioritization and time management. You're comfortable juggling a lot. Bonus Points Experience in a Chief of Staff, TA, product strategy, or hybrid product/ops role. Previous work with CTOs, technical founders, or exec teams. Background in AI, dev tools, or deep tech. What Success Looks Like 30 days: You've built trust with the CTO, identified priority workstreams, and started owning small initiatives. 90 days: You're running multiple high-velocity projects and helping keep the org aligned across product + tech. 6-12 months: You're a trusted right-hand to the CTO and a visible operator across the technical leadership team. Location This role is based in our London office , with 4+ days/week in person expected. You'll work closely with our technical and executive teams in a fast-paced, high-context environment. Why You'll Love It Here At Synthesia, you'll move fast, learn fast, and help build a category-defining company. We value ownership , clarity , and momentum - and you'll be empowered to drive all three. You'll be surrounded by thoughtful, ambitious teammates working at the cutting edge of AI and video.
Jul 27, 2025
Full time
Location: London (In-Office, 4+ days/week) Team: Executive Reports to: CTO Welcome to the video first world From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read. This is true both at home and at work. If you're reading this and nodding, check out our brand video . Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale-until now. Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's and more. Read stories from happy customers and what 1,200+ people say on G2 . In February 2024, G2 named us as the fastest growing company in the world. Today, we're at a $2.1bn valuation and we recently raised our Series D. This brings our total funding to over $330M from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook. The Role We're hiring a Technical Associate to support our Chief Technology Officer (CTO) in scaling our technical organization. This is a high-impact generalist role , modeled after the Technical Assistant position Amazon uses to accelerate senior leadership. You'll operate as a Chief of Staff for all things technical , partnering with the CTO and working across Product, Engineering, R&D, Design, Data, and Growth. You'll be responsible for driving key initiatives, managing high-priority projects, and serving as a strategic connector across teams. This is not an admin role. You'll be in the room where big decisions get made and expected to influence them. You'll help the CTO ( ) stay focused, informed, and effective and you'll multiply the output of the org. What You'll Do Drive Strategic Projects: Take ownership of ambiguous, high-leverage projects that span product, tech, and operations. Support CTO Decision-Making: Bring clarity, context, and structure to technical and strategic conversations. Orchestrate Cross-Functional Execution: Keep the trains running across product, engineering, data, and research initiatives. Communicate Clearly: Write internal strategy docs, synthesize technical inputs, and help prep comms for leadership and board-level discussions. Influence Without Authority: Work with senior ICs and leaders to keep momentum high, unblock progress, and align priorities. Be a Force Multiplier: Identify friction, fill gaps, and ensure the CTO is operating at their highest leverage. What You'll Need 4-8+ years in product, engineering, strategy, operations, or consulting (startups or high-growth tech preferred). A strong technical understanding - enough to engage productively with engineers, researchers, and product leaders. Proven experience managing complex projects with multiple stakeholders. Clear, structured communication skills - both verbal and written. Bias toward action. You get things done, even when the path is murky. High trust, low ego. You know when to lead and when to listen. Exceptional prioritization and time management. You're comfortable juggling a lot. Bonus Points Experience in a Chief of Staff, TA, product strategy, or hybrid product/ops role. Previous work with CTOs, technical founders, or exec teams. Background in AI, dev tools, or deep tech. What Success Looks Like 30 days: You've built trust with the CTO, identified priority workstreams, and started owning small initiatives. 90 days: You're running multiple high-velocity projects and helping keep the org aligned across product + tech. 6-12 months: You're a trusted right-hand to the CTO and a visible operator across the technical leadership team. Location This role is based in our London office , with 4+ days/week in person expected. You'll work closely with our technical and executive teams in a fast-paced, high-context environment. Why You'll Love It Here At Synthesia, you'll move fast, learn fast, and help build a category-defining company. We value ownership , clarity , and momentum - and you'll be empowered to drive all three. You'll be surrounded by thoughtful, ambitious teammates working at the cutting edge of AI and video.
Technical Associate to the CTO London
synthesia.io
Location: London (In-Office, 4+ days/week) Team: Executive Reports to: CTO Welcome to the video first world From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read. This is true both at home and at work. If you're reading this and nodding, check out our brand video . Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale-until now. Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's and more. Read stories from happy customers and what 1,200+ people say on G2 . In February 2024, G2 named us as the fastest growing company in the world. Today, we're at a $2.1bn valuation and we recently raised our Series D. This brings our total funding to over $330M from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook. The Role We're hiring a Technical Associate to support our Chief Technology Officer (CTO) in scaling our technical organization. This is a high-impact generalist role , modeled after the Technical Assistant position Amazon uses to accelerate senior leadership. You'll operate as a Chief of Staff for all things technical , partnering with the CTO and working across Product, Engineering, R&D, Design, Data, and Growth. You'll be responsible for driving key initiatives, managing high-priority projects, and serving as a strategic connector across teams. This is not an admin role. You'll be in the room where big decisions get made and expected to influence them. You'll help the CTO ( ) stay focused, informed, and effective and you'll multiply the output of the org. What You'll Do Drive Strategic Projects: Take ownership of ambiguous, high-leverage projects that span product, tech, and operations. Support CTO Decision-Making: Bring clarity, context, and structure to technical and strategic conversations. Orchestrate Cross-Functional Execution: Keep the trains running across product, engineering, data, and research initiatives. Communicate Clearly: Write internal strategy docs, synthesize technical inputs, and help prep comms for leadership and board-level discussions. Influence Without Authority: Work with senior ICs and leaders to keep momentum high, unblock progress, and align priorities. Be a Force Multiplier: Identify friction, fill gaps, and ensure the CTO is operating at their highest leverage. What You'll Need 4-8+ years in product, engineering, strategy, operations, or consulting (startups or high-growth tech preferred). A strong technical understanding - enough to engage productively with engineers, researchers, and product leaders. Proven experience managing complex projects with multiple stakeholders. Clear, structured communication skills - both verbal and written. Bias toward action. You get things done, even when the path is murky. High trust, low ego. You know when to lead and when to listen. Exceptional prioritization and time management. You're comfortable juggling a lot. Bonus Points Experience in a Chief of Staff, TA, product strategy, or hybrid product/ops role. Previous work with CTOs, technical founders, or exec teams. Background in AI, dev tools, or deep tech. What Success Looks Like 30 days: You've built trust with the CTO, identified priority workstreams, and started owning small initiatives. 90 days: You're running multiple high-velocity projects and helping keep the org aligned across product + tech. 6-12 months: You're a trusted right-hand to the CTO and a visible operator across the technical leadership team. Location This role is based in our London office , with 4+ days/week in person expected. You'll work closely with our technical and executive teams in a fast-paced, high-context environment. Why You'll Love It Here At Synthesia, you'll move fast, learn fast, and help build a category-defining company. We value ownership , clarity , and momentum - and you'll be empowered to drive all three. You'll be surrounded by thoughtful, ambitious teammates working at the cutting edge of AI and video. Create a Job Alert Interested in building your career at Synthesia? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile You're welcome to use this field share any context that would be useful for the person reviewing your application to read. This role will require you to be based out of London 4+ days a week - is this acceptable to you? Select Are you legally authorised to work in the country you wish to work in without the need for visa sponsorship? Select Do you require ongoing employer support to maintain your right to work (e.g., visa renewals or work permit sponsorship)? Select
Jul 27, 2025
Full time
Location: London (In-Office, 4+ days/week) Team: Executive Reports to: CTO Welcome to the video first world From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read. This is true both at home and at work. If you're reading this and nodding, check out our brand video . Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale-until now. Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's and more. Read stories from happy customers and what 1,200+ people say on G2 . In February 2024, G2 named us as the fastest growing company in the world. Today, we're at a $2.1bn valuation and we recently raised our Series D. This brings our total funding to over $330M from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook. The Role We're hiring a Technical Associate to support our Chief Technology Officer (CTO) in scaling our technical organization. This is a high-impact generalist role , modeled after the Technical Assistant position Amazon uses to accelerate senior leadership. You'll operate as a Chief of Staff for all things technical , partnering with the CTO and working across Product, Engineering, R&D, Design, Data, and Growth. You'll be responsible for driving key initiatives, managing high-priority projects, and serving as a strategic connector across teams. This is not an admin role. You'll be in the room where big decisions get made and expected to influence them. You'll help the CTO ( ) stay focused, informed, and effective and you'll multiply the output of the org. What You'll Do Drive Strategic Projects: Take ownership of ambiguous, high-leverage projects that span product, tech, and operations. Support CTO Decision-Making: Bring clarity, context, and structure to technical and strategic conversations. Orchestrate Cross-Functional Execution: Keep the trains running across product, engineering, data, and research initiatives. Communicate Clearly: Write internal strategy docs, synthesize technical inputs, and help prep comms for leadership and board-level discussions. Influence Without Authority: Work with senior ICs and leaders to keep momentum high, unblock progress, and align priorities. Be a Force Multiplier: Identify friction, fill gaps, and ensure the CTO is operating at their highest leverage. What You'll Need 4-8+ years in product, engineering, strategy, operations, or consulting (startups or high-growth tech preferred). A strong technical understanding - enough to engage productively with engineers, researchers, and product leaders. Proven experience managing complex projects with multiple stakeholders. Clear, structured communication skills - both verbal and written. Bias toward action. You get things done, even when the path is murky. High trust, low ego. You know when to lead and when to listen. Exceptional prioritization and time management. You're comfortable juggling a lot. Bonus Points Experience in a Chief of Staff, TA, product strategy, or hybrid product/ops role. Previous work with CTOs, technical founders, or exec teams. Background in AI, dev tools, or deep tech. What Success Looks Like 30 days: You've built trust with the CTO, identified priority workstreams, and started owning small initiatives. 90 days: You're running multiple high-velocity projects and helping keep the org aligned across product + tech. 6-12 months: You're a trusted right-hand to the CTO and a visible operator across the technical leadership team. Location This role is based in our London office , with 4+ days/week in person expected. You'll work closely with our technical and executive teams in a fast-paced, high-context environment. Why You'll Love It Here At Synthesia, you'll move fast, learn fast, and help build a category-defining company. We value ownership , clarity , and momentum - and you'll be empowered to drive all three. You'll be surrounded by thoughtful, ambitious teammates working at the cutting edge of AI and video. Create a Job Alert Interested in building your career at Synthesia? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile You're welcome to use this field share any context that would be useful for the person reviewing your application to read. This role will require you to be based out of London 4+ days a week - is this acceptable to you? Select Are you legally authorised to work in the country you wish to work in without the need for visa sponsorship? Select Do you require ongoing employer support to maintain your right to work (e.g., visa renewals or work permit sponsorship)? Select
Director, Conduct Office
The Vanguard Group
Serves as a subject matter expert and leads a team of analysts responsible for the implementation and administration of Vanguard's Code of Ethical Conduct and associated compliance processes. Drives the direction and develops policies and procedures to ensure compliance with regulatory requirements and ethical standards. Contributes to the development and oversees the implementation of monitoring programs and procedures to ensure regulatory compliance and protect shareholder assets. Serves as a trusted advisor to the business and partners with leaders to deliver solutions to complex and elevated issues. Director Conduct Office 25 Walbrook, London Director, Regulatory Engagement and Conduct Office Vanguard's purpose is to take a stand for all investors, to treat them fairly and to give them the best chance of investment success. With a rapidly growing business in Europe and against the backdrop of ever evolving regulatory requirements, we are seeking a highly experienced regulatory compliance professional to lead our European Conduct office, drive and own our Conduct Risk Framework, manage the Individual Accountability Regimes in Europe SMCR at Vanguard (currently SMCR in the UK and IAF in Ireland), together with oversight of Vanguard's Code of Ethical Conduct. Summary of Role This position will report directly into the Global Head of Ethics and Conduct Compliance, and complement an existing team of expert and diverse compliance professionals supporting our Global Conduct Team, as well as our European business. An in-depth understanding of the FCA's regulatory requirements and regulatory posture is required to guide proactive, open and transparent engagement, to ensure the SMCR regime is implemented and administered as required, and interpretation of FCA's requirements appropriate. Vanguard's Code of Ethical Conduct is central to our ways of working. Ensuring that the policies underpinning the Code are appropriately understood and embedded, through proactive, thoughtful and innovative programmes of engagement and training is critical. Close collaboration and engagement with Vanguard's Human Resources function is required, as such the role holder will lead on broader Compliance engagement with HR, as required, including providing technical advice on regulations relating to remuneration. The role holder will work closely with the Global Head of Ethics and Conduct Compliance, Chief Compliance Officer, Europe and other stakeholders on the thoughtful use of the Conduct Panel which is responsible for considering conduct matters, including UK conduct rule and Ireland conduct standard breaches. Our second line of defense Compliance team are trusted advisers, commercially minded and proactive in their understanding of Vanguard's mission, vison & strategy, and objectives. The role is necessarily broad, fast paced and demanding, and should prove a fulfilling role for the right candidate. The successful candidate will collaborate and support colleagues in all relevant geographies, particularly within Compliance, Risk, the wider Office of the General Counsel (Legal, Investment Stewardship and Public Policy). Core Responsibilities: Acts as a senior culture champion and the voice of good conduct at Vanguard Europe. Alongside other senior managers, champions a business led conduct culture and a compliance mindset within Vanguard Europe. Drives the process to evidence that good conduct is fully embedded throughout Vanguard Europe, including implementing and owning our Conduct Risk Framework, aligned with regulatory expectation and Vanguard's mission and values. Provides leadership, advice, guidance and support, in respect of conduct items, for business changes and strategic initiatives. Builds a conduct programme that engages all crew with a sense of personal accountability as stewards of the duty of care we owe customers, including ownership of the training programme in respect of conduct risk items. Receives, reviews and analyses management information in relation to the assessment of conduct risk including providing support to business lines and Senior Executives. Leads the definition and monitoring of Conduct Key Performance Indicators, supports the Conduct Risk Assessment process and undertakes, or sponsors thematic reviews of key areas of concern. Responsible for oversight and deliberation (including through the Conduct Panel) of crew conduct issues, including by way of example: conduct rule breaches, non-financial misconduct, Code breaches policy breaches, incidents and complaints and near-misses relating to crew activity, and conflicts of interest, as appropriate. Presentation and engagement with Senior Management, Boards and relevant Committees in relation to conduct at Vanguard Europe, including reporting on the Conduct Risk Framework, risk metrics, conduct management information, trends and trajectories. Provide technical regulatory advice and interpretation of regulatory expectations to the wider Compliance team and management. Management of the SMCR regime at Vanguard, ensuring it is appropriately embedded and managed across the UK business, Senior Manager, Certified and Conduct Rule populations. Management of the IAF regime at Vanguard, ensuring it is appropriately embedded and managed across the Irish business and impacted crew. Management of the Code of Ethical Conduct for Vanguard Europe, providing risk-based monitoring, oversight and reporting. Providing advice and guidance, and operating appropriate governance with HR, on Remuneration considerations. Leading policy governance for Vanguard Europe, including good policy management practices within the Europe Compliance function. Supporting the Chief Compliance Officer, Europe, meet local governance reporting requirements. Maintain expert knowledge and awareness of the investment industry. Stays abreast of current market, regulatory and industry relevant news. Serve as an expert, trusted advisor and provide guidance to the team on compliance related issues. Participate in special projects and performs other duties as assigned. Line management responsibilities What it takes Minimum ten years related experience, including regulatory supervisory experience or regulatory relationship management experience. Experienced leader with proven track records of developing and leading effective and efficient teams, and excellent communication skills, confident engaging with senior leaders. A curious mindset, commercial, tenacious, lateral thinking, proactive and relationship orientated. Ability to assess business risk priorities associated with compliance risks and ability to make risk-based decisions, using sound judgement to escalate appropriately. Confidence in influencing decisions and engaging with cross functional stakeholders at all levels and across geographies. Strong regulatory technical knowledge of FCA and European requirements, including SMCR and Remuneration. Understanding and awareness of the importance of ethical standards in the investment management industry, with an ability to generate awareness, understanding and engagement on this important responsibility. Maintain a deep knowledge and awareness of the investment industry. Stay abreast of current market, regulatory and industry relevant news, and represent Vanguard at industry forums. Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred. Special Factors Vanguard is not offering visa sponsorship for this position. This position is hybrid and would require you to work in the office location Tuesday, Wednesday and Thursday. About Vanguard Vanguard is an investment company unlike any other. It was founded by Jack Bogle in the US in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients. Jack helped bring investing to the masses with the index fund. Index funds do not pick individual shares or bonds to beat the market. They supervise the performance of the entire market. Or as Jack put it, "Don't look for the needle in the haystack. Just buy the haystack!". We have stood for low-cost, uncomplicated investing ever since. Over the last 45 years people have come round to our way of thinking and more than 30 million investors worldwide now trust us with their money. Inclusion Statement Vanguard's continued dedication to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing." We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values. When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose. Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration . click apply for full job details
Jul 26, 2025
Full time
Serves as a subject matter expert and leads a team of analysts responsible for the implementation and administration of Vanguard's Code of Ethical Conduct and associated compliance processes. Drives the direction and develops policies and procedures to ensure compliance with regulatory requirements and ethical standards. Contributes to the development and oversees the implementation of monitoring programs and procedures to ensure regulatory compliance and protect shareholder assets. Serves as a trusted advisor to the business and partners with leaders to deliver solutions to complex and elevated issues. Director Conduct Office 25 Walbrook, London Director, Regulatory Engagement and Conduct Office Vanguard's purpose is to take a stand for all investors, to treat them fairly and to give them the best chance of investment success. With a rapidly growing business in Europe and against the backdrop of ever evolving regulatory requirements, we are seeking a highly experienced regulatory compliance professional to lead our European Conduct office, drive and own our Conduct Risk Framework, manage the Individual Accountability Regimes in Europe SMCR at Vanguard (currently SMCR in the UK and IAF in Ireland), together with oversight of Vanguard's Code of Ethical Conduct. Summary of Role This position will report directly into the Global Head of Ethics and Conduct Compliance, and complement an existing team of expert and diverse compliance professionals supporting our Global Conduct Team, as well as our European business. An in-depth understanding of the FCA's regulatory requirements and regulatory posture is required to guide proactive, open and transparent engagement, to ensure the SMCR regime is implemented and administered as required, and interpretation of FCA's requirements appropriate. Vanguard's Code of Ethical Conduct is central to our ways of working. Ensuring that the policies underpinning the Code are appropriately understood and embedded, through proactive, thoughtful and innovative programmes of engagement and training is critical. Close collaboration and engagement with Vanguard's Human Resources function is required, as such the role holder will lead on broader Compliance engagement with HR, as required, including providing technical advice on regulations relating to remuneration. The role holder will work closely with the Global Head of Ethics and Conduct Compliance, Chief Compliance Officer, Europe and other stakeholders on the thoughtful use of the Conduct Panel which is responsible for considering conduct matters, including UK conduct rule and Ireland conduct standard breaches. Our second line of defense Compliance team are trusted advisers, commercially minded and proactive in their understanding of Vanguard's mission, vison & strategy, and objectives. The role is necessarily broad, fast paced and demanding, and should prove a fulfilling role for the right candidate. The successful candidate will collaborate and support colleagues in all relevant geographies, particularly within Compliance, Risk, the wider Office of the General Counsel (Legal, Investment Stewardship and Public Policy). Core Responsibilities: Acts as a senior culture champion and the voice of good conduct at Vanguard Europe. Alongside other senior managers, champions a business led conduct culture and a compliance mindset within Vanguard Europe. Drives the process to evidence that good conduct is fully embedded throughout Vanguard Europe, including implementing and owning our Conduct Risk Framework, aligned with regulatory expectation and Vanguard's mission and values. Provides leadership, advice, guidance and support, in respect of conduct items, for business changes and strategic initiatives. Builds a conduct programme that engages all crew with a sense of personal accountability as stewards of the duty of care we owe customers, including ownership of the training programme in respect of conduct risk items. Receives, reviews and analyses management information in relation to the assessment of conduct risk including providing support to business lines and Senior Executives. Leads the definition and monitoring of Conduct Key Performance Indicators, supports the Conduct Risk Assessment process and undertakes, or sponsors thematic reviews of key areas of concern. Responsible for oversight and deliberation (including through the Conduct Panel) of crew conduct issues, including by way of example: conduct rule breaches, non-financial misconduct, Code breaches policy breaches, incidents and complaints and near-misses relating to crew activity, and conflicts of interest, as appropriate. Presentation and engagement with Senior Management, Boards and relevant Committees in relation to conduct at Vanguard Europe, including reporting on the Conduct Risk Framework, risk metrics, conduct management information, trends and trajectories. Provide technical regulatory advice and interpretation of regulatory expectations to the wider Compliance team and management. Management of the SMCR regime at Vanguard, ensuring it is appropriately embedded and managed across the UK business, Senior Manager, Certified and Conduct Rule populations. Management of the IAF regime at Vanguard, ensuring it is appropriately embedded and managed across the Irish business and impacted crew. Management of the Code of Ethical Conduct for Vanguard Europe, providing risk-based monitoring, oversight and reporting. Providing advice and guidance, and operating appropriate governance with HR, on Remuneration considerations. Leading policy governance for Vanguard Europe, including good policy management practices within the Europe Compliance function. Supporting the Chief Compliance Officer, Europe, meet local governance reporting requirements. Maintain expert knowledge and awareness of the investment industry. Stays abreast of current market, regulatory and industry relevant news. Serve as an expert, trusted advisor and provide guidance to the team on compliance related issues. Participate in special projects and performs other duties as assigned. Line management responsibilities What it takes Minimum ten years related experience, including regulatory supervisory experience or regulatory relationship management experience. Experienced leader with proven track records of developing and leading effective and efficient teams, and excellent communication skills, confident engaging with senior leaders. A curious mindset, commercial, tenacious, lateral thinking, proactive and relationship orientated. Ability to assess business risk priorities associated with compliance risks and ability to make risk-based decisions, using sound judgement to escalate appropriately. Confidence in influencing decisions and engaging with cross functional stakeholders at all levels and across geographies. Strong regulatory technical knowledge of FCA and European requirements, including SMCR and Remuneration. Understanding and awareness of the importance of ethical standards in the investment management industry, with an ability to generate awareness, understanding and engagement on this important responsibility. Maintain a deep knowledge and awareness of the investment industry. Stay abreast of current market, regulatory and industry relevant news, and represent Vanguard at industry forums. Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred. Special Factors Vanguard is not offering visa sponsorship for this position. This position is hybrid and would require you to work in the office location Tuesday, Wednesday and Thursday. About Vanguard Vanguard is an investment company unlike any other. It was founded by Jack Bogle in the US in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients. Jack helped bring investing to the masses with the index fund. Index funds do not pick individual shares or bonds to beat the market. They supervise the performance of the entire market. Or as Jack put it, "Don't look for the needle in the haystack. Just buy the haystack!". We have stood for low-cost, uncomplicated investing ever since. Over the last 45 years people have come round to our way of thinking and more than 30 million investors worldwide now trust us with their money. Inclusion Statement Vanguard's continued dedication to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing." We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values. When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose. Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration . click apply for full job details
Ministry of Justice
8038 - Customer Support Advisor
Ministry of Justice
We are recruiting for people to work in our Customer Experience Team to help us deliver a sensitive, fair and efficient service. As a Customer Adviser you will make a real difference to those who have been victims of violent crime. You will mainly deal with inbound and outbound calls and will need to have excellent communication skills to engage with our customers through the phone, Live Chat and email. The Criminal Injuries Compensation Authority (CICA) is an Executive Agency of Ministry of Justice. We receive over 40,000 applications a year for compensation, from people who have lost loved ones or have been injured as a result of violent crime. We know financial compensation can never fully redress what they have experienced. Nevertheless, what we do is an important part of providing justice for victims and we take pride that the compensation we pay helps people move forward with their lives. Some of the material you will access may include upsetting personal accounts of harm inflicted by others. This could include sexual assault and violence against children which is distressing. We recognise the personal impact this may have over a prolonged period and we provide resilience training, to promote wellbeing. We employ around 300 people and are based in Glasgow city centre, with excellent transport links. We are a small, engaged, productive workforce with a real sense of corporate community. We want to keep improving our services and the way we work to best serve the public, meet new challenges, deliver value for money and ensure CICA is a great place to work. These positions are based at Buchanan Wharf, 10 Clyde Place, Glasgow, G5 8AQ. We currently operate a hybrid working business model, where a typical employee works 3 days a week in the office and the remainder at home. The Role Customer Advisers are responsible for customer and representative contact with CICA by phone, Live Chat and email. You will respond to customer enquiries providing advice and guidance on applying for compensation, assisting with the application process and providing updates on the progress of applications. This role is varied and includes a range of administration tasks which contribute to compensation to victims of violent crime or to support other functions within CICA. We are looking for people with strong communication and IT skills, who can show empathy and humanity and have a passion for delivering excellent customer service. Key Responsibilities The role is primarily focused on customer contact through inbound and outbound calls and will also include an element of application processing. The role requires IT skills and an understanding of Microsoft packages. Key responsibilities include: Responding courteously to telephone, Live Chat and email enquiries, providing applicants with updates on the progress of their claims Supporting applicants accessing digital services and where necessary taking applications by phone Handling and resolving customer issues and responding positively to customer feedback or instances of dissatisfaction Processing, assessing and deciding on compensation claims through detailed investigation in accordance with guidance and giving a full and clear explanation of any decision made, keeping the customer at the heart of everything we do Updating and maintaining relevant databases Liaising with internal colleagues and external stakeholders Recording statistical information on work completed Ability to communicate with empathy and humanity to a diverse range of customers, delivering excellent customer service Ability to plan and organise your time, to deliver a quality service to customers Experience of assessing a range of information and guidance, to support accurate decision making The following criteria are not essential, however candidates who can offer this experience should provide relevant evidence in their application. Customer service experience in a customer contact environment Selection Process The vacancy process involves 2 stages using Civil Service Success Profiles and will assess your Behaviours, Strengths and Experience. Stage 1 For the first stage of the vacancy filling process, you will be asked to provide a personal statement of suitability (maximum 500 words) demonstrating evidence of the essential criteria. If applicable, you should also incorporate evidence of how you meet the desirable criteria. Stage 2 If selected to interview, you will be invited to interview where you will be assessed against the following behaviours: Communicating and Influencing Managing a Quality Service Making Effective Decisions During the panel interview, you will be asked Behaviour based questions and Strengths based questions. Interviews are expected to take place in August 2025. We will be conducting all interviews in person, at our office - Buchanan Wharf, 10 Clyde Place, Glasgow, G5 8AQ. Apply and Further Information Following the closing date, the job advert will no longer be available. You may wish to save a copy for your records. A reserve list will be created and will be valid for 12 months. If further vacancies arise for these or similar roles at Administrative Officer Grade, candidates may be appointed from the reserve list in order of merit. We offer flexible working 7am - 7pm, Monday to Friday. These roles are offered on a full-time (37 hours per week) or part-time working pattern; however, we would ask that applicants make themselves available on a full-time, fixed hours basis (9am to 5pm) for the initial training period which takes up to 10 weeks. This is to ensure the best training and consolidation experience for new colleagues. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map . All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended). Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees. Support . click apply for full job details
Jul 26, 2025
Full time
We are recruiting for people to work in our Customer Experience Team to help us deliver a sensitive, fair and efficient service. As a Customer Adviser you will make a real difference to those who have been victims of violent crime. You will mainly deal with inbound and outbound calls and will need to have excellent communication skills to engage with our customers through the phone, Live Chat and email. The Criminal Injuries Compensation Authority (CICA) is an Executive Agency of Ministry of Justice. We receive over 40,000 applications a year for compensation, from people who have lost loved ones or have been injured as a result of violent crime. We know financial compensation can never fully redress what they have experienced. Nevertheless, what we do is an important part of providing justice for victims and we take pride that the compensation we pay helps people move forward with their lives. Some of the material you will access may include upsetting personal accounts of harm inflicted by others. This could include sexual assault and violence against children which is distressing. We recognise the personal impact this may have over a prolonged period and we provide resilience training, to promote wellbeing. We employ around 300 people and are based in Glasgow city centre, with excellent transport links. We are a small, engaged, productive workforce with a real sense of corporate community. We want to keep improving our services and the way we work to best serve the public, meet new challenges, deliver value for money and ensure CICA is a great place to work. These positions are based at Buchanan Wharf, 10 Clyde Place, Glasgow, G5 8AQ. We currently operate a hybrid working business model, where a typical employee works 3 days a week in the office and the remainder at home. The Role Customer Advisers are responsible for customer and representative contact with CICA by phone, Live Chat and email. You will respond to customer enquiries providing advice and guidance on applying for compensation, assisting with the application process and providing updates on the progress of applications. This role is varied and includes a range of administration tasks which contribute to compensation to victims of violent crime or to support other functions within CICA. We are looking for people with strong communication and IT skills, who can show empathy and humanity and have a passion for delivering excellent customer service. Key Responsibilities The role is primarily focused on customer contact through inbound and outbound calls and will also include an element of application processing. The role requires IT skills and an understanding of Microsoft packages. Key responsibilities include: Responding courteously to telephone, Live Chat and email enquiries, providing applicants with updates on the progress of their claims Supporting applicants accessing digital services and where necessary taking applications by phone Handling and resolving customer issues and responding positively to customer feedback or instances of dissatisfaction Processing, assessing and deciding on compensation claims through detailed investigation in accordance with guidance and giving a full and clear explanation of any decision made, keeping the customer at the heart of everything we do Updating and maintaining relevant databases Liaising with internal colleagues and external stakeholders Recording statistical information on work completed Ability to communicate with empathy and humanity to a diverse range of customers, delivering excellent customer service Ability to plan and organise your time, to deliver a quality service to customers Experience of assessing a range of information and guidance, to support accurate decision making The following criteria are not essential, however candidates who can offer this experience should provide relevant evidence in their application. Customer service experience in a customer contact environment Selection Process The vacancy process involves 2 stages using Civil Service Success Profiles and will assess your Behaviours, Strengths and Experience. Stage 1 For the first stage of the vacancy filling process, you will be asked to provide a personal statement of suitability (maximum 500 words) demonstrating evidence of the essential criteria. If applicable, you should also incorporate evidence of how you meet the desirable criteria. Stage 2 If selected to interview, you will be invited to interview where you will be assessed against the following behaviours: Communicating and Influencing Managing a Quality Service Making Effective Decisions During the panel interview, you will be asked Behaviour based questions and Strengths based questions. Interviews are expected to take place in August 2025. We will be conducting all interviews in person, at our office - Buchanan Wharf, 10 Clyde Place, Glasgow, G5 8AQ. Apply and Further Information Following the closing date, the job advert will no longer be available. You may wish to save a copy for your records. A reserve list will be created and will be valid for 12 months. If further vacancies arise for these or similar roles at Administrative Officer Grade, candidates may be appointed from the reserve list in order of merit. We offer flexible working 7am - 7pm, Monday to Friday. These roles are offered on a full-time (37 hours per week) or part-time working pattern; however, we would ask that applicants make themselves available on a full-time, fixed hours basis (9am to 5pm) for the initial training period which takes up to 10 weeks. This is to ensure the best training and consolidation experience for new colleagues. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map . All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended). Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees. Support . click apply for full job details
Capital One UK
Commercial Counsel
Capital One UK Nottingham, Nottinghamshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 26, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
BROOK STREET
Executive Officer Dummy Booking VCA x10
BROOK STREET Nuneaton, Warwickshire
Up to £15.3 per hour + Paid holidays and pension scheme Enjoy analysing data or documents; consistently delivering high-quality work; working to tight deadlines; working collaboratively with others? If so, we'd love to hear from you! Temporary contract till the end of March 2026, possibly for 12 months £15.30/hr - 37hrs/week Brook Street are currently recruiting for 10 Compliance Administrators - Executive Officer level, to work for the Vehicle Certification Agency, VCA, based in either Bristol or Nuneaton. Full-time role working 37 hours per week, Monday-Friday, 9 - 5. Office based for the first 4 weeks, then moving on to 3 days a week in the office. This could increase, as required, for further training or if the business needs dictates. Possible travel between sites on a few occasions. Parking on both sites. Location- Eastgate Office, Bristol or Midlands Centre, Nuneaton Rate of pay £15.30/hr Temporary contract till 26/03/26 This role is within the Type Approval Certification Department which is responsible for granting the approval certificates within the VCA. The introduction of the GB Type Approval Scheme in 2022 is an opportunity for VCA to evolve to meet a new objective and support the global automotive industry in gaining GB Type Approval. This role is an important part of that evolution, and their purpose is to review applications from automotive manufacturers and determine their compliance against UNECE, GB or UK(NI) legislative standards. The role is primarily focused on statutory and non-statutory vehicle certification functions and holds responsibility for supporting specific workstreams, using your experience to support the issuance of Type Approval Certificates in line with organisational priorities. You will act as the point of contact for internal and external enquiries relating to approval applications within a specific workstream, liaising with vehicle manufacturers to coordinate workload. Main duties: ? Assessment of Type Approval applications against an automotive standard, making a judgement on compliance and an approval decision. ? Maintain and develop own knowledge in Type Approval subjects and broadening of own competence. ? Management of workload to meet Key Performance Indicators. ? Collaboration amongst colleagues to manage team workload and identify priorities. ? Communicate with applicants to clarify the information provided where necessary to ensure a timely decision is made on applications. ? Use of VCA systems to ensure accurate data records are kept for audit purposes. ? Work within VCA Quality Management System to ensure high quality standards are maintained. ? Possible line management of a small number of Certification Officers. ? Any other reasonable request commensurate with the grade and/or as agreed with your line manager. Skills Required: Excellent customer service, confident to operate at all levels and be able to escalate to senior colleagues, where appropriate Be able to work independently and as part of a team Effective time management, with experience of working to tight deadlines Excellent written and verbal skills Computer literate in Microsoft suite applications, such as Excel, Word and PowerPoint Attention to detail and use own initiative Data entry and analysis - extracting date from reports Full training will given over a 6 day period and supported by floor walkers. Candidates applying must be able to pass a clear Basic DBS check and provide proof of Right to Work in the UK. You will also need to provide either reference details and/or evidence for education etc for the last 3 years. The interviews will take place via Teams and you will be expected to provide proof of Level 2 Maths and English - C or grade 4 or above and demonstrate the below behaviours, answering one question on each. Behaviours Seeing the Big Picture Communicating and Influencing Managing a Quality Service Working Together When submitting your CV, please include the following: a summary of your ability to analyse data or documents and report on your findings. a summary of your ability to deliver outcomes on time and to a high standard. So, if you are looking for a glimpse into the world of the Public Sector, then this could be the opportunity for you. Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Looking to recruit? Find the perfect hire Want a career at Brook Street? Join our team
Jul 26, 2025
Full time
Up to £15.3 per hour + Paid holidays and pension scheme Enjoy analysing data or documents; consistently delivering high-quality work; working to tight deadlines; working collaboratively with others? If so, we'd love to hear from you! Temporary contract till the end of March 2026, possibly for 12 months £15.30/hr - 37hrs/week Brook Street are currently recruiting for 10 Compliance Administrators - Executive Officer level, to work for the Vehicle Certification Agency, VCA, based in either Bristol or Nuneaton. Full-time role working 37 hours per week, Monday-Friday, 9 - 5. Office based for the first 4 weeks, then moving on to 3 days a week in the office. This could increase, as required, for further training or if the business needs dictates. Possible travel between sites on a few occasions. Parking on both sites. Location- Eastgate Office, Bristol or Midlands Centre, Nuneaton Rate of pay £15.30/hr Temporary contract till 26/03/26 This role is within the Type Approval Certification Department which is responsible for granting the approval certificates within the VCA. The introduction of the GB Type Approval Scheme in 2022 is an opportunity for VCA to evolve to meet a new objective and support the global automotive industry in gaining GB Type Approval. This role is an important part of that evolution, and their purpose is to review applications from automotive manufacturers and determine their compliance against UNECE, GB or UK(NI) legislative standards. The role is primarily focused on statutory and non-statutory vehicle certification functions and holds responsibility for supporting specific workstreams, using your experience to support the issuance of Type Approval Certificates in line with organisational priorities. You will act as the point of contact for internal and external enquiries relating to approval applications within a specific workstream, liaising with vehicle manufacturers to coordinate workload. Main duties: ? Assessment of Type Approval applications against an automotive standard, making a judgement on compliance and an approval decision. ? Maintain and develop own knowledge in Type Approval subjects and broadening of own competence. ? Management of workload to meet Key Performance Indicators. ? Collaboration amongst colleagues to manage team workload and identify priorities. ? Communicate with applicants to clarify the information provided where necessary to ensure a timely decision is made on applications. ? Use of VCA systems to ensure accurate data records are kept for audit purposes. ? Work within VCA Quality Management System to ensure high quality standards are maintained. ? Possible line management of a small number of Certification Officers. ? Any other reasonable request commensurate with the grade and/or as agreed with your line manager. Skills Required: Excellent customer service, confident to operate at all levels and be able to escalate to senior colleagues, where appropriate Be able to work independently and as part of a team Effective time management, with experience of working to tight deadlines Excellent written and verbal skills Computer literate in Microsoft suite applications, such as Excel, Word and PowerPoint Attention to detail and use own initiative Data entry and analysis - extracting date from reports Full training will given over a 6 day period and supported by floor walkers. Candidates applying must be able to pass a clear Basic DBS check and provide proof of Right to Work in the UK. You will also need to provide either reference details and/or evidence for education etc for the last 3 years. The interviews will take place via Teams and you will be expected to provide proof of Level 2 Maths and English - C or grade 4 or above and demonstrate the below behaviours, answering one question on each. Behaviours Seeing the Big Picture Communicating and Influencing Managing a Quality Service Working Together When submitting your CV, please include the following: a summary of your ability to analyse data or documents and report on your findings. a summary of your ability to deliver outcomes on time and to a high standard. So, if you are looking for a glimpse into the world of the Public Sector, then this could be the opportunity for you. Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Looking to recruit? Find the perfect hire Want a career at Brook Street? Join our team
ClearCourse
GTM Programme Manager
ClearCourse
Career Level: 06 Expert Posting Date: 15 Jul 2025 GTM Transformation Programme Manager Location: United Kingdom (London / hybrid) Reports to: Chief Executive Officer Contract: Fixed-Term (12-18 months) Company: ClearCourse Join ClearCourse at a defining moment in our journey ClearCourse is a fast-growing software and payments group, backed by private equity and built to support ambitious small and medium-sized businesses. With a portfolio of over 30 specialist software brands, we're investing heavily in scaling our commercial engine, and we're now looking for an exceptional GTM Transformation Programme Manager to help lead that charge. Reporting directly to our CEO, this is a unique opportunity to shape and deliver a strategic, company-wide transformation programme across Sales, Marketing, Product and Customer Success. You'll join us on a 12-18 month contract, guiding the design and rollout of key go-to-market initiatives; from digital demand generation and sales capability building to pricing innovation, lifecycle marketing, and new tooling. With full executive backing, a clear roadmap, and cross-functional alignment, you'll be the driving force behind a programme that's critical to our next phase of growth. What you'll be doing Leading the planning, coordination and delivery of a high-impact GTM transformation programme Partnering with senior leaders across ClearCourse to deliver change across Sales, Marketing, Customer Success, Product and RevOps Driving forward initiatives such as pricing optimisation, new sales tooling, digital marketing uplift, AI-driven content creation, and customer lifecycle automation Reporting on programme milestones and impact to the executive team and board Championing adoption of new systems, tools, and ways of working across the business Keeping stakeholders engaged and informed - with structure, clarity and pace What we're looking for We're after a strategic yet hands-on leader who's delivered large-scale go-to-market or commercial change programmes in a fast-paced SaaS or software environment. You'll be comfortable engaging at C-level and confident managing cross-functional delivery. A background in private equity or investor-led transformation is a strong advantage. You'll thrive on turning complexity into clarity - and strategy into measurable progress. What you'll bring A strong track record of delivering GTM transformation or commercial change in software/SaaS Deep understanding of GTM functions - sales, marketing, customer success - and SaaS metrics Excellent communication skills and the confidence to operate with senior stakeholders A delivery mindset with the agility to adapt and keep momentum in a scaling business Familiarity with commercial and marketing platforms such as Adobe, Salesforce, HubSpot, Gainsight A strategic lens, a hands-on approach, and a passion for measurable outcomes Why join ClearCourse? ClearCourse is building a brilliant business with the best products, people and integrated payments technology at its core. With backing from Aquiline Capital Partners, we've grown rapidly through acquisition and innovation since 2018. You'll be joining a collaborative group of over 900 people, united by a shared goal of helping SMBs thrive. This transformation is central to our future - and you'll be in the driving seat. Benefits We offer a competitive salary and generous benefits package, including: Hybrid-working model with 25 days annual leave plus your birthday off Volunteering days Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Employee wellbeing perks such as the Calm app, a cycle-to-work scheme, and discounted gym memberships Retail discounts and an Employee Assistance Programme Ready to lead a transformation that matters? We'd love to hear from you.
Jul 26, 2025
Full time
Career Level: 06 Expert Posting Date: 15 Jul 2025 GTM Transformation Programme Manager Location: United Kingdom (London / hybrid) Reports to: Chief Executive Officer Contract: Fixed-Term (12-18 months) Company: ClearCourse Join ClearCourse at a defining moment in our journey ClearCourse is a fast-growing software and payments group, backed by private equity and built to support ambitious small and medium-sized businesses. With a portfolio of over 30 specialist software brands, we're investing heavily in scaling our commercial engine, and we're now looking for an exceptional GTM Transformation Programme Manager to help lead that charge. Reporting directly to our CEO, this is a unique opportunity to shape and deliver a strategic, company-wide transformation programme across Sales, Marketing, Product and Customer Success. You'll join us on a 12-18 month contract, guiding the design and rollout of key go-to-market initiatives; from digital demand generation and sales capability building to pricing innovation, lifecycle marketing, and new tooling. With full executive backing, a clear roadmap, and cross-functional alignment, you'll be the driving force behind a programme that's critical to our next phase of growth. What you'll be doing Leading the planning, coordination and delivery of a high-impact GTM transformation programme Partnering with senior leaders across ClearCourse to deliver change across Sales, Marketing, Customer Success, Product and RevOps Driving forward initiatives such as pricing optimisation, new sales tooling, digital marketing uplift, AI-driven content creation, and customer lifecycle automation Reporting on programme milestones and impact to the executive team and board Championing adoption of new systems, tools, and ways of working across the business Keeping stakeholders engaged and informed - with structure, clarity and pace What we're looking for We're after a strategic yet hands-on leader who's delivered large-scale go-to-market or commercial change programmes in a fast-paced SaaS or software environment. You'll be comfortable engaging at C-level and confident managing cross-functional delivery. A background in private equity or investor-led transformation is a strong advantage. You'll thrive on turning complexity into clarity - and strategy into measurable progress. What you'll bring A strong track record of delivering GTM transformation or commercial change in software/SaaS Deep understanding of GTM functions - sales, marketing, customer success - and SaaS metrics Excellent communication skills and the confidence to operate with senior stakeholders A delivery mindset with the agility to adapt and keep momentum in a scaling business Familiarity with commercial and marketing platforms such as Adobe, Salesforce, HubSpot, Gainsight A strategic lens, a hands-on approach, and a passion for measurable outcomes Why join ClearCourse? ClearCourse is building a brilliant business with the best products, people and integrated payments technology at its core. With backing from Aquiline Capital Partners, we've grown rapidly through acquisition and innovation since 2018. You'll be joining a collaborative group of over 900 people, united by a shared goal of helping SMBs thrive. This transformation is central to our future - and you'll be in the driving seat. Benefits We offer a competitive salary and generous benefits package, including: Hybrid-working model with 25 days annual leave plus your birthday off Volunteering days Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Employee wellbeing perks such as the Calm app, a cycle-to-work scheme, and discounted gym memberships Retail discounts and an Employee Assistance Programme Ready to lead a transformation that matters? We'd love to hear from you.
Capital One UK
Legal Counsel
Capital One UK Bristol, Gloucestershire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 26, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Bluetownonline
Fundraising Manager
Bluetownonline Edgware, Middlesex
Job Title: Fundraising Manager Location : Edgware HA8 8AB Salary: £45,000 per annum Job Type: Permanent, Flexible - Full or part-time Working Hours: 37.5 hours per week (applications for reduced hours, min. 30 hours, will be considered.) Closing date: 18:00 on 31st July 2025 About us: We are a vibrant and welcoming synagogue in London, dedicated to fostering a strong and inclusive Jewish community. Our mission is to provide spiritual guidance, educational programmes, and social initiatives that enhance the lives of our members and the wider community. To support and expand our activities, we are seeking a dynamic and motivated Fundraiser to join our team. Role Overview: The Fundraising Manager will be responsible for developing and implementing effective fundraising strategies to support the synagogue's programmes and future growth. The successful candidate will work with staff and volunteers to cultivate relationships with members, donors, grant-makers and other external partners to secure financial contributions. The Fundraising Manager will be responsible for ensuring effective stewardship of donors and for implementing a range of fundraising activities including events, appeals and a legacy programme. Key Responsibilities: Deliver a comprehensive fundraising strategy aligned with the synagogue's goals. Work with staff and volunteer advocates to identify and engage potential donors, sponsors, and grant-making bodies, managing a dynamic prospect pipeline. Build and maintain strong relationships with members and supporters. Oversee donor recognition and stewardship programmes to enhance engagement. Plan and manage an events programme for donors and funders. Prepare compelling grant applications and proposals to secure funding. Work closely with the synagogue leadership, finance, and marketing teams to align fundraising efforts. Monitor and evaluate fundraising activities to measure success and inform future strategies. This post reports to the Chair and works closely with the Treasurer, Senior Rabbi and Head of Finance Essential Skills & Experience: Proven experience in fundraising within the charity, religious, or cultural sectors. Strong track record of securing funds from individuals and trusts and foundations. Excellent written and verbal communication skills, with the ability to craft persuasive proposals and applications. Experience in organising and managing successful fundraising events. Ability to build and nurture relationships with diverse stakeholders. Knowledge of Jewish culture, traditions, and community dynamics is desirable. Strong organisational skills and the ability to develop systems that enable you to manage multiple projects simultaneously. Proficiency in using CRM databases and fundraising software. Confident with the Fundraising Regulator's Code of Fundraising Practice and relevant legislation, including data protection regulations (e.g. UK GDPR). What we offer: A rewarding role within a supportive community environment Opportunities for professional development and training Flexible working arrangements, including potential for hybrid work Competitive salary based on experience How to apply: Interested candidates should submit a CV and a cover letter of no more than 1 side of A4 outlining their experience and suitability for the role. Applications should be sent by 18:00 on 31st July 2025 First interviews will be held at EHRS on Thursday 24 July 2025 Please click Apply to submit your CV and Covering Letter for this role. Candidates with the relevant experience or job titles of: Fundraising Appeals Manager, Fundraising Officer, Fundraising Project Manager, Project Management, Marketing Manager, Charity Fundraising Officer, Fundraising Executive may also be considered for this role.
Jul 26, 2025
Full time
Job Title: Fundraising Manager Location : Edgware HA8 8AB Salary: £45,000 per annum Job Type: Permanent, Flexible - Full or part-time Working Hours: 37.5 hours per week (applications for reduced hours, min. 30 hours, will be considered.) Closing date: 18:00 on 31st July 2025 About us: We are a vibrant and welcoming synagogue in London, dedicated to fostering a strong and inclusive Jewish community. Our mission is to provide spiritual guidance, educational programmes, and social initiatives that enhance the lives of our members and the wider community. To support and expand our activities, we are seeking a dynamic and motivated Fundraiser to join our team. Role Overview: The Fundraising Manager will be responsible for developing and implementing effective fundraising strategies to support the synagogue's programmes and future growth. The successful candidate will work with staff and volunteers to cultivate relationships with members, donors, grant-makers and other external partners to secure financial contributions. The Fundraising Manager will be responsible for ensuring effective stewardship of donors and for implementing a range of fundraising activities including events, appeals and a legacy programme. Key Responsibilities: Deliver a comprehensive fundraising strategy aligned with the synagogue's goals. Work with staff and volunteer advocates to identify and engage potential donors, sponsors, and grant-making bodies, managing a dynamic prospect pipeline. Build and maintain strong relationships with members and supporters. Oversee donor recognition and stewardship programmes to enhance engagement. Plan and manage an events programme for donors and funders. Prepare compelling grant applications and proposals to secure funding. Work closely with the synagogue leadership, finance, and marketing teams to align fundraising efforts. Monitor and evaluate fundraising activities to measure success and inform future strategies. This post reports to the Chair and works closely with the Treasurer, Senior Rabbi and Head of Finance Essential Skills & Experience: Proven experience in fundraising within the charity, religious, or cultural sectors. Strong track record of securing funds from individuals and trusts and foundations. Excellent written and verbal communication skills, with the ability to craft persuasive proposals and applications. Experience in organising and managing successful fundraising events. Ability to build and nurture relationships with diverse stakeholders. Knowledge of Jewish culture, traditions, and community dynamics is desirable. Strong organisational skills and the ability to develop systems that enable you to manage multiple projects simultaneously. Proficiency in using CRM databases and fundraising software. Confident with the Fundraising Regulator's Code of Fundraising Practice and relevant legislation, including data protection regulations (e.g. UK GDPR). What we offer: A rewarding role within a supportive community environment Opportunities for professional development and training Flexible working arrangements, including potential for hybrid work Competitive salary based on experience How to apply: Interested candidates should submit a CV and a cover letter of no more than 1 side of A4 outlining their experience and suitability for the role. Applications should be sent by 18:00 on 31st July 2025 First interviews will be held at EHRS on Thursday 24 July 2025 Please click Apply to submit your CV and Covering Letter for this role. Candidates with the relevant experience or job titles of: Fundraising Appeals Manager, Fundraising Officer, Fundraising Project Manager, Project Management, Marketing Manager, Charity Fundraising Officer, Fundraising Executive may also be considered for this role.
NURSING & MIDWIFERY COUNCIL
Senior Internal Communications Officer
NURSING & MIDWIFERY COUNCIL
About the NMC Our vision is safe, effective and kind nursing and midwifery practice that improves everyone's health and wellbeing. As the independent regulator of more than 841,000 nursing and midwifery professionals, we have an important role to play in making this a reality. Our commitment to equality, diversity, and inclusion The NMC is an exciting organisation with the ambition to be the leading healthcare regulator. To achieve this, we are working in an agile way that offers great opportunities for people with diverse backgrounds. We are committed to being an inclusive employer. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, marital status, pregnancy, maternity, disability, or gender identity and welcome applications from under-represented groups. Details of our EDI work and plans are here: About the internal communications team We want the NMC to be a great place to work - where colleagues feel informed, included, and connected to our purpose: protecting the public and promoting confidence in nursing and midwifery. Internal communication plays a vital role in making that happen. We drive meaningful and inspiring communication that supports colleagues to perform the best they can in their role. We support the organisation and colleagues through change communication. We help colleagues connect what they do to the impact on the professionals we regulate and public we serve. About the role Salary Details: London £44,065 - £48,961 Edinburgh £40,982 - £45,535 As Senior Internal Communications Officer, you'll lead the planning and delivery of high-impact communication that helps colleagues do their best work, understand our strategy, and feel part of a shared journey. You'll work closely with colleagues at all levels - including senior leaders and the Office of the Chair and Chief Executive - to deliver clear, engaging and inclusive content through our internal channels. This is an exciting time to join our small, collaborative and valued internal communications team. We're key to enabling the NMC's culture transformation journey and wider strategic priorities. To get there, we're evolving how we communicate - modernising our channels, including a brand-new intranet - and championing a culture that is positive, empowering, and inclusive - where everyone, regardless of background or characteristics, feels like they belong. About you: You'll have a proven track record of leading, planning and delivering strategic internal communications that support organisational goals. You'll be a strategic thinker and a diligent planner with excellent attention to detail and high standards of delivery. You'll be a creative writer and content producer, with strong editorial judgement and a nose for news that inspires and informs colleagues. You'll be confident working collaboratively with, and advising, colleagues at all levels - including the Chief Executive and Registrar's office. You'll be comfortable managing multiple competing priorities, delivering high-quality work in a fast-paced environment. Ideally, you'll have experience using SharePoint-based intranet platform Benefits: 30 days annual leave Enhanced Pension Contributions via our attractive Pension Scheme - with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions Life Insurance - 4 x current salary Hybrid/Flexible working policies Enhanced Maternity and Paternity Leave 24 Hours Employee Assistance Programme Cycle to Work Scheme Perkbox membership Subsidised restaurant in our Portland Place office Season ticket loans About Us Our core role is to regulate . First, we promote high education and professional standards for nurses and midwives across the UK, and nursing associates in England. Second, we maintain the register of professionals eligible to practise. Third, we investigate concerns about nurses, midwives and nursing associates - something that affects a tiny minority of professionals each year. We believe in giving professionals the chance to address concerns, but we'll always take action when needed. To regulate well, we support our professions and the public. We create resources and guidance that are useful throughout people's careers, helping them to deliver our standards in practice and address new challenges. We also support people involved in our investigations, and we're increasing our visibility so people feel engaged and empowered to shape our work. Regulating and supporting our professions allows us to influence health and social care. We share intelligence from our regulatory activities and work with our partners to support workforce planning and sector-wide decision making. We use our voice to speak up for a healthy and inclusive working environment for our professions. Check out our NMC LinkedIn page here for an insight into the NMC, our vacancies and the world of healthcare regulation. Additional Information Successful candidates will be appointed to a particular NMC Office, but you may be required to travel to other NMC locations, that are reasonable daily commute from your home office. Hybrid Working Policy We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before making your application please ensure your able to commit to working in one of our office locations twice per week. If you are applying for a part time role please pro-rata office attendance based on number of day you would be working. Our Pay Policy It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request. For our internal colleagues, you will be paid in accordance to our internal pay policy. Reasonable adjustments We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us. Screening and vetting All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.
Jul 26, 2025
Full time
About the NMC Our vision is safe, effective and kind nursing and midwifery practice that improves everyone's health and wellbeing. As the independent regulator of more than 841,000 nursing and midwifery professionals, we have an important role to play in making this a reality. Our commitment to equality, diversity, and inclusion The NMC is an exciting organisation with the ambition to be the leading healthcare regulator. To achieve this, we are working in an agile way that offers great opportunities for people with diverse backgrounds. We are committed to being an inclusive employer. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, marital status, pregnancy, maternity, disability, or gender identity and welcome applications from under-represented groups. Details of our EDI work and plans are here: About the internal communications team We want the NMC to be a great place to work - where colleagues feel informed, included, and connected to our purpose: protecting the public and promoting confidence in nursing and midwifery. Internal communication plays a vital role in making that happen. We drive meaningful and inspiring communication that supports colleagues to perform the best they can in their role. We support the organisation and colleagues through change communication. We help colleagues connect what they do to the impact on the professionals we regulate and public we serve. About the role Salary Details: London £44,065 - £48,961 Edinburgh £40,982 - £45,535 As Senior Internal Communications Officer, you'll lead the planning and delivery of high-impact communication that helps colleagues do their best work, understand our strategy, and feel part of a shared journey. You'll work closely with colleagues at all levels - including senior leaders and the Office of the Chair and Chief Executive - to deliver clear, engaging and inclusive content through our internal channels. This is an exciting time to join our small, collaborative and valued internal communications team. We're key to enabling the NMC's culture transformation journey and wider strategic priorities. To get there, we're evolving how we communicate - modernising our channels, including a brand-new intranet - and championing a culture that is positive, empowering, and inclusive - where everyone, regardless of background or characteristics, feels like they belong. About you: You'll have a proven track record of leading, planning and delivering strategic internal communications that support organisational goals. You'll be a strategic thinker and a diligent planner with excellent attention to detail and high standards of delivery. You'll be a creative writer and content producer, with strong editorial judgement and a nose for news that inspires and informs colleagues. You'll be confident working collaboratively with, and advising, colleagues at all levels - including the Chief Executive and Registrar's office. You'll be comfortable managing multiple competing priorities, delivering high-quality work in a fast-paced environment. Ideally, you'll have experience using SharePoint-based intranet platform Benefits: 30 days annual leave Enhanced Pension Contributions via our attractive Pension Scheme - with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions Life Insurance - 4 x current salary Hybrid/Flexible working policies Enhanced Maternity and Paternity Leave 24 Hours Employee Assistance Programme Cycle to Work Scheme Perkbox membership Subsidised restaurant in our Portland Place office Season ticket loans About Us Our core role is to regulate . First, we promote high education and professional standards for nurses and midwives across the UK, and nursing associates in England. Second, we maintain the register of professionals eligible to practise. Third, we investigate concerns about nurses, midwives and nursing associates - something that affects a tiny minority of professionals each year. We believe in giving professionals the chance to address concerns, but we'll always take action when needed. To regulate well, we support our professions and the public. We create resources and guidance that are useful throughout people's careers, helping them to deliver our standards in practice and address new challenges. We also support people involved in our investigations, and we're increasing our visibility so people feel engaged and empowered to shape our work. Regulating and supporting our professions allows us to influence health and social care. We share intelligence from our regulatory activities and work with our partners to support workforce planning and sector-wide decision making. We use our voice to speak up for a healthy and inclusive working environment for our professions. Check out our NMC LinkedIn page here for an insight into the NMC, our vacancies and the world of healthcare regulation. Additional Information Successful candidates will be appointed to a particular NMC Office, but you may be required to travel to other NMC locations, that are reasonable daily commute from your home office. Hybrid Working Policy We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before making your application please ensure your able to commit to working in one of our office locations twice per week. If you are applying for a part time role please pro-rata office attendance based on number of day you would be working. Our Pay Policy It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request. For our internal colleagues, you will be paid in accordance to our internal pay policy. Reasonable adjustments We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us. Screening and vetting All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.
Bluetownonline
People Partner
Bluetownonline
Job Title: People Partner Location: Hybrid Working on at our Campus in Oxford Road, Manchester / Remote Salary: £46,735 to £57,422 (pro rata) per annum, dependent on relevant experience Job Type: Permanent, 1 x 0.6 FTE and 1 x 0.8 FTE Closing Date: 28/07/2025 This University are seeking to appoint a dynamic and experienced People Partner to join their People Team. The People Partner role with faculties is a critical role within the wider team and People Directorate. The purpose of the role is to ensure the quality and consistent delivery of people solutions to faculties, schools and PS teams with a focus on talent, succession, organisational and workforce design, development, performance and a culture of belonging. The People Partner is a trusted advisor and coach to school, professional services (PS) or functional leadership teams, supported by People Services and Centre of Excellence teams within the wider People directorate. The role is responsible for identifying faculty / PS and Cultural Institutes (CI) organisational needs, to commission the expertise of the relevant CoEs and for embedding the CoE interventions that respond to those needs. The role will support 1 -2 schools within faculty, 1-2 larger PS directorates or 1-2 critical functional line teams. This is a hybrid role with a minimum of 2/3 days working on our campus on Oxford Road, Manchester. This is an excellent opportunity for a motivated individual looking to advance their career in a collaborative and forward-thinking environment. Person Specification Knowledge and/or experience of applying OD tools and techniques. Up to date knowledge of best practice, current innovations, trends and developments in HR and understands the relevance to the University and its goals. Experience of working as a HR / People Partner in a unionised environment. Demonstrable experience of supporting the successful delivery of change programmes in a large and complex organisation. Experience of successfully promoting a positive and enabling culture that puts the people experience at the heart of service delivery. Commercial Awareness - Has the ability to connect people requirements to the priorities and performance goals of the University. Strategic Thinking - Carefully considers known organisational factors and drivers and is able to integrate these into people plans and priorities. Demonstrates ability to integrate organisational strengths and development areas into people plans in response to internal and external influencers. Analytical Thinking - Uses multiple sources of information and data. Translates insights into a people narrative that turns discussions into tangible recommendations, actions and solutions. Is curious about trends and has the drive to investigate root cause and effect. Service Excellence - Delivers agreed priorities effectively and in a timely manner. Champions efficient delivery methods including automation and self-serve approaches. Has a continuous improvement mindset and frequently identifies and delivers improvements to service delivery. Change Management - Uses organisational knowledge to lead design and people change conversations. Demonstrates the ability to translate commercial, financial, strategic and operational priorities into clear and achievable change initiatives with clear delivery plans. Continuous Improvement - Demonstrates a consistent continuous improvement mindset, applying principles across all stands of delivery in the people plan. Is able to translate process steps into people experiences and evolving business needs and is a key contributor to CI solutions. Collaboration - Actively builds and maintains collaborative and long-lasting internal and external relationships. Works effectively with key stakeholders to identify and understand priorities and challenges, requirements and to agree on range of people priorities in response to stakeholder needs. Influencing - Leverages trust and collaborative relationships to build support for ideas. Is able to anticipate and mitigate for potential barriers and resistance. Can present ideas in the context of benefits to stakeholder priorities. Professionally qualified - either MCIPD or broad based business qualification supported by practical HR experience in all aspects of HR, including reward, employee relations/engagement, resourcing and training & development. As one of the leading Universities our employees enjoy exclusive access to excellent benefits and schemes including: Generous annual leave allowance, including Christmas/New Year closure Pension scheme membership to provide benefits for you and your family Well-being programme with counselling, fitness and leading sports facilities Learning and development opportunities Season ticket loans for public transport Cycle to Work Scheme Workplace nursery scheme Staff recognition schemes Staff discounts on a range of products and services including travel and high street savings Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of; Personnel Officer, Human Resources Officer, HR Officer, HR Executive, Personnel Manager, Personnel Development, People Development, Staff Development Officer may also be considered for this role.
Jul 25, 2025
Full time
Job Title: People Partner Location: Hybrid Working on at our Campus in Oxford Road, Manchester / Remote Salary: £46,735 to £57,422 (pro rata) per annum, dependent on relevant experience Job Type: Permanent, 1 x 0.6 FTE and 1 x 0.8 FTE Closing Date: 28/07/2025 This University are seeking to appoint a dynamic and experienced People Partner to join their People Team. The People Partner role with faculties is a critical role within the wider team and People Directorate. The purpose of the role is to ensure the quality and consistent delivery of people solutions to faculties, schools and PS teams with a focus on talent, succession, organisational and workforce design, development, performance and a culture of belonging. The People Partner is a trusted advisor and coach to school, professional services (PS) or functional leadership teams, supported by People Services and Centre of Excellence teams within the wider People directorate. The role is responsible for identifying faculty / PS and Cultural Institutes (CI) organisational needs, to commission the expertise of the relevant CoEs and for embedding the CoE interventions that respond to those needs. The role will support 1 -2 schools within faculty, 1-2 larger PS directorates or 1-2 critical functional line teams. This is a hybrid role with a minimum of 2/3 days working on our campus on Oxford Road, Manchester. This is an excellent opportunity for a motivated individual looking to advance their career in a collaborative and forward-thinking environment. Person Specification Knowledge and/or experience of applying OD tools and techniques. Up to date knowledge of best practice, current innovations, trends and developments in HR and understands the relevance to the University and its goals. Experience of working as a HR / People Partner in a unionised environment. Demonstrable experience of supporting the successful delivery of change programmes in a large and complex organisation. Experience of successfully promoting a positive and enabling culture that puts the people experience at the heart of service delivery. Commercial Awareness - Has the ability to connect people requirements to the priorities and performance goals of the University. Strategic Thinking - Carefully considers known organisational factors and drivers and is able to integrate these into people plans and priorities. Demonstrates ability to integrate organisational strengths and development areas into people plans in response to internal and external influencers. Analytical Thinking - Uses multiple sources of information and data. Translates insights into a people narrative that turns discussions into tangible recommendations, actions and solutions. Is curious about trends and has the drive to investigate root cause and effect. Service Excellence - Delivers agreed priorities effectively and in a timely manner. Champions efficient delivery methods including automation and self-serve approaches. Has a continuous improvement mindset and frequently identifies and delivers improvements to service delivery. Change Management - Uses organisational knowledge to lead design and people change conversations. Demonstrates the ability to translate commercial, financial, strategic and operational priorities into clear and achievable change initiatives with clear delivery plans. Continuous Improvement - Demonstrates a consistent continuous improvement mindset, applying principles across all stands of delivery in the people plan. Is able to translate process steps into people experiences and evolving business needs and is a key contributor to CI solutions. Collaboration - Actively builds and maintains collaborative and long-lasting internal and external relationships. Works effectively with key stakeholders to identify and understand priorities and challenges, requirements and to agree on range of people priorities in response to stakeholder needs. Influencing - Leverages trust and collaborative relationships to build support for ideas. Is able to anticipate and mitigate for potential barriers and resistance. Can present ideas in the context of benefits to stakeholder priorities. Professionally qualified - either MCIPD or broad based business qualification supported by practical HR experience in all aspects of HR, including reward, employee relations/engagement, resourcing and training & development. As one of the leading Universities our employees enjoy exclusive access to excellent benefits and schemes including: Generous annual leave allowance, including Christmas/New Year closure Pension scheme membership to provide benefits for you and your family Well-being programme with counselling, fitness and leading sports facilities Learning and development opportunities Season ticket loans for public transport Cycle to Work Scheme Workplace nursery scheme Staff recognition schemes Staff discounts on a range of products and services including travel and high street savings Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of; Personnel Officer, Human Resources Officer, HR Officer, HR Executive, Personnel Manager, Personnel Development, People Development, Staff Development Officer may also be considered for this role.
Capital One UK
Legal Counsel
Capital One UK Nottingham, Nottinghamshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 25, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Pertemps Professional Recruitment
Tribunal Officer - West Berkshire
Pertemps Professional Recruitment Reading, Berkshire
Job Title: Tribunal Officer Location: West Berkshire Council Hybrid Working Contract Type: Interim / Temporary Rate: £350 - £400 per day (DOE) Start Date: ASAP Duration: 36 months (with potential for extension) About the Role: We are currently recruiting for an experienced Tribunal Officer to support the SEND Team at West Berkshire Council click apply for full job details
Jul 25, 2025
Contractor
Job Title: Tribunal Officer Location: West Berkshire Council Hybrid Working Contract Type: Interim / Temporary Rate: £350 - £400 per day (DOE) Start Date: ASAP Duration: 36 months (with potential for extension) About the Role: We are currently recruiting for an experienced Tribunal Officer to support the SEND Team at West Berkshire Council click apply for full job details
Hays Construction and Property
Health
Hays Construction and Property
Your new role The Health and Safety Lead officer is responsible for developing, implementing, and overseeing health and safety systems to ensure a safe working environment specific to the health and social care sector. This role involves conducting safety inspections, providing training, leading a team and ensuring compliance with all relevant regulations with a focus on ensuring the well-being of staff. We want to work in a way that reflects our stated values and that allows us to perform to exceptional standards. RESPONSIBILITIES: Create and develop health and safety policies and procedures tailored to the health and social care environment in collaboration with relevant stakeholders. Update policies where there have been legislative changes. Report discrepancies where a process does not meet policy requirements. Perform regular inspections to ensure compliance with health and safety regulations and identify potential hazards. Conduct and oversee regular health and safety audits to ensure compliance with internal policies and external regulations. Identify areas for improvement and implement corrective actions to ensure continuous compliance. Develop and implement quality assurance processes to ensure health and safety standards are consistently met. Lead and develop training sessions for staff on health and safety practices, emergency procedures, and risk management. Undertake any training and development opportunities as required to enable effective performance in the role. Commit to personal development and developing the role and skills of the team. Stay updated with health and safety regulations and ensure the organisation complies with these standards. Continuously monitor and regularly report on regional activity in adherence to set Key Performance Indicators. Evaluate work practices, procedures, and facilities to identify risks and implement corrective measures, focusing on the safety of people supported by the organisation and their staff. Ensure the completion and regular review of risk assessments for all work equipment and operations. Develop risk assessments and support plans that promote positive risk-taking and independence for the people we support. Investigate accidents and incidents to determine causes and prevent future occurrences. To liaise with the Health and Safety Executive as and when required and other regulatory bodies. Prepare the annual Environmental report and liaise with external assessors to sustain Environmental Accreditation. Analyse health and safety statistics to identify common trends and provide insights for continuous improvement. Use data to inform policy development and risk management strategies To ensure the HoSI and other relevant senior managers are consulted with prior to the introduction of any new systems, changes to current systems or changes to processes. Liaise with external partners such as insurers, solicitors, contractors, etc. ensuring each partner fulfils their role when providing a service to the organisation. Develop and implement emergency response plans and ensure all staff are trained in emergency procedures along with continuity planning. Oversee all fire safety risk assessments and actions, including the implementation of fire safety protocols, conducting fire drills, and ensuring all fire safety equipment is regularly checked and maintained. Ensure all outstanding health and safety checks and tests are completed in a timely manner, including equipment inspections, safety audits, and compliance checks What you'll need to succeed Minimum of 3-5 years of experience in health and safety management, preferably within the health and social care sector. Proven experience in ensuring compliance with health and safety regulations and standards. Extensive experience in conducting risk assessments and implementing corrective measures. Experience in investigating accidents and incidents to determine causes and develop preventive measures. Experience in designing and delivering health and safety training programs for staff. Experience in developing and implementing health and safety policies and procedures. Experience in managing health and safety projects from concept to completion. Experience in developing and implementing emergency response plans. Experience in working collaboratively with various departments and external stakeholders. Qualifications Relevant certifications such as NEBOSH Cert (National Examination Board in Occupational Safety and Health), IOSH (Institution of Occupational Safety and Health), or equivalent. Professional Memberships: Membership in professional bodies such as IOSH. What you'll get in return Flexible working options available. Hybrid working Car allowance Competitive Salary Opportunities for progression & development What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 25, 2025
Full time
Your new role The Health and Safety Lead officer is responsible for developing, implementing, and overseeing health and safety systems to ensure a safe working environment specific to the health and social care sector. This role involves conducting safety inspections, providing training, leading a team and ensuring compliance with all relevant regulations with a focus on ensuring the well-being of staff. We want to work in a way that reflects our stated values and that allows us to perform to exceptional standards. RESPONSIBILITIES: Create and develop health and safety policies and procedures tailored to the health and social care environment in collaboration with relevant stakeholders. Update policies where there have been legislative changes. Report discrepancies where a process does not meet policy requirements. Perform regular inspections to ensure compliance with health and safety regulations and identify potential hazards. Conduct and oversee regular health and safety audits to ensure compliance with internal policies and external regulations. Identify areas for improvement and implement corrective actions to ensure continuous compliance. Develop and implement quality assurance processes to ensure health and safety standards are consistently met. Lead and develop training sessions for staff on health and safety practices, emergency procedures, and risk management. Undertake any training and development opportunities as required to enable effective performance in the role. Commit to personal development and developing the role and skills of the team. Stay updated with health and safety regulations and ensure the organisation complies with these standards. Continuously monitor and regularly report on regional activity in adherence to set Key Performance Indicators. Evaluate work practices, procedures, and facilities to identify risks and implement corrective measures, focusing on the safety of people supported by the organisation and their staff. Ensure the completion and regular review of risk assessments for all work equipment and operations. Develop risk assessments and support plans that promote positive risk-taking and independence for the people we support. Investigate accidents and incidents to determine causes and prevent future occurrences. To liaise with the Health and Safety Executive as and when required and other regulatory bodies. Prepare the annual Environmental report and liaise with external assessors to sustain Environmental Accreditation. Analyse health and safety statistics to identify common trends and provide insights for continuous improvement. Use data to inform policy development and risk management strategies To ensure the HoSI and other relevant senior managers are consulted with prior to the introduction of any new systems, changes to current systems or changes to processes. Liaise with external partners such as insurers, solicitors, contractors, etc. ensuring each partner fulfils their role when providing a service to the organisation. Develop and implement emergency response plans and ensure all staff are trained in emergency procedures along with continuity planning. Oversee all fire safety risk assessments and actions, including the implementation of fire safety protocols, conducting fire drills, and ensuring all fire safety equipment is regularly checked and maintained. Ensure all outstanding health and safety checks and tests are completed in a timely manner, including equipment inspections, safety audits, and compliance checks What you'll need to succeed Minimum of 3-5 years of experience in health and safety management, preferably within the health and social care sector. Proven experience in ensuring compliance with health and safety regulations and standards. Extensive experience in conducting risk assessments and implementing corrective measures. Experience in investigating accidents and incidents to determine causes and develop preventive measures. Experience in designing and delivering health and safety training programs for staff. Experience in developing and implementing health and safety policies and procedures. Experience in managing health and safety projects from concept to completion. Experience in developing and implementing emergency response plans. Experience in working collaboratively with various departments and external stakeholders. Qualifications Relevant certifications such as NEBOSH Cert (National Examination Board in Occupational Safety and Health), IOSH (Institution of Occupational Safety and Health), or equivalent. Professional Memberships: Membership in professional bodies such as IOSH. What you'll get in return Flexible working options available. Hybrid working Car allowance Competitive Salary Opportunities for progression & development What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Compensation Manager
Capital One
White Collar Factory (95009), United Kingdom, London, LondonCompensation Manager About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures in the UK. We work in a business-casual, collaborative environment where one's contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you'll do Partner with HR and senior business leaders to develop pay programs for our UK Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One in the UK Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups Collaborate with recruiters to develop competitive offer packages for external hires Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams Demonstrate an understanding of UK labor and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed Provide compliance consultation to HR and your business clients What we're looking for Compensation management experience, preferably within a regulated industry High level of experience with building compensation models and conducting pay analysis Experience in a client consulting role Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides Great attention to detail to understand compensation analytics and how to present to senior business leaders Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions Experience with Workday (desirable) Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and can be based in our Nottingham or Londonoffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). About Us At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Jul 25, 2025
Full time
White Collar Factory (95009), United Kingdom, London, LondonCompensation Manager About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures in the UK. We work in a business-casual, collaborative environment where one's contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you'll do Partner with HR and senior business leaders to develop pay programs for our UK Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One in the UK Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups Collaborate with recruiters to develop competitive offer packages for external hires Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams Demonstrate an understanding of UK labor and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed Provide compliance consultation to HR and your business clients What we're looking for Compensation management experience, preferably within a regulated industry High level of experience with building compensation models and conducting pay analysis Experience in a client consulting role Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides Great attention to detail to understand compensation analytics and how to present to senior business leaders Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions Experience with Workday (desirable) Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and can be based in our Nottingham or Londonoffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). About Us At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Chief Executive Officer - Worcs
Institute for Outdoor Learning Bromsgrove, Worcestershire
Chief Executive Officer at Blackwell Adventure Full-time Permanent Salary: Starting at £57,000 per annum + Bonus scheme Inspire the next generation through outdoor adventure Blackwell Adventure is one of the UK's leading outdoor education charities. Located across two sites in rural Worcestershire, we welcome over 30,000 visitors annually anddeliver high-quality outdoor learning experiences to schools, Scouts, Guides, youth organisations, and corporate clients. As our current CEO prepares to retire, we are seeking an exceptional leader to take the helm and shape the next chapter of our charity's story. This is an outstanding opportunity for a dynamic and visionary professional with a deep commitment to outdoor learning and youth development. About the Role As Chief Executive Officer, you will provide strategic and operational leadership for the charity, reporting to the Board of Trustees. You will lead a committed team of staff and volunteers to ensure the continued delivery of safe, inclusive, and transformative experiences for young people, while ensuring Blackwell Adventure remains financially sustainable and future-focused. Key areas of responsibility include: •Strategic planning and organisational governance •Operational and programme delivery across Blackwell Court and Pikes Pool •Fundraising and income diversification, including grant acquisition and commercial development •Financial planning, risk management, and regulatory compliance •External representation and partnership development •Team leadership and values-driven cultural stewardship This is a hands-on leadership role suited to someone who is equally comfortable setting vision, making strategic decisions, managing complex operations, and building strong, positive relationships with partners and funders. About You We are looking for an experienced, inspirational leader with: A proven track record of strategic and operational leadership at senior level A strong background in outdoor education or a closely related field Demonstrable success in financial management and income generation Excellent people management, communication, and stakeholder engagement skills A deep understanding of the educational, developmental, and safeguarding needs of young people A collaborative, values-led approach, and commitment to continuous improvement Higher-level outdoor qualifications and familiarity with the voluntary or charitable sector will be advantageous. Why Join Blackwell Adventure? •A respected, successful, and values-driven charity •A supportive and engaged Board of Trustees •A passionate and talented staff and volunteer team •Two beautiful 50-acre sites with extensive facilities •A competitive salary and benefits package •Optional on-site accommodation available for rent (Detached 2-bedroom Gatehouse Lodge). How to Apply To apply, please download and complete the following: Deadline for applications: 5:00 p.m., Monday 18th August 2025 For an informal discussion about the role, contact Paul Fennell, Chair of Trustees, via the same email address. Key Dates •Shortlist notification: Friday 22nd August 2025 •Interviews + Facility tours (2.5 hrs, in-person at Blackwell Court): Up to the 4th of September 2025 •Proposed start date: Monday 5th January 2026 Blackwell Adventure is an equal opportunity employer. We welcome applications from all backgrounds and actively encourage candidates with lived experience of the power of outdoor learning. All offers are subject to satisfactory references, enhanced DBS clearance, and background checks.
Jul 25, 2025
Full time
Chief Executive Officer at Blackwell Adventure Full-time Permanent Salary: Starting at £57,000 per annum + Bonus scheme Inspire the next generation through outdoor adventure Blackwell Adventure is one of the UK's leading outdoor education charities. Located across two sites in rural Worcestershire, we welcome over 30,000 visitors annually anddeliver high-quality outdoor learning experiences to schools, Scouts, Guides, youth organisations, and corporate clients. As our current CEO prepares to retire, we are seeking an exceptional leader to take the helm and shape the next chapter of our charity's story. This is an outstanding opportunity for a dynamic and visionary professional with a deep commitment to outdoor learning and youth development. About the Role As Chief Executive Officer, you will provide strategic and operational leadership for the charity, reporting to the Board of Trustees. You will lead a committed team of staff and volunteers to ensure the continued delivery of safe, inclusive, and transformative experiences for young people, while ensuring Blackwell Adventure remains financially sustainable and future-focused. Key areas of responsibility include: •Strategic planning and organisational governance •Operational and programme delivery across Blackwell Court and Pikes Pool •Fundraising and income diversification, including grant acquisition and commercial development •Financial planning, risk management, and regulatory compliance •External representation and partnership development •Team leadership and values-driven cultural stewardship This is a hands-on leadership role suited to someone who is equally comfortable setting vision, making strategic decisions, managing complex operations, and building strong, positive relationships with partners and funders. About You We are looking for an experienced, inspirational leader with: A proven track record of strategic and operational leadership at senior level A strong background in outdoor education or a closely related field Demonstrable success in financial management and income generation Excellent people management, communication, and stakeholder engagement skills A deep understanding of the educational, developmental, and safeguarding needs of young people A collaborative, values-led approach, and commitment to continuous improvement Higher-level outdoor qualifications and familiarity with the voluntary or charitable sector will be advantageous. Why Join Blackwell Adventure? •A respected, successful, and values-driven charity •A supportive and engaged Board of Trustees •A passionate and talented staff and volunteer team •Two beautiful 50-acre sites with extensive facilities •A competitive salary and benefits package •Optional on-site accommodation available for rent (Detached 2-bedroom Gatehouse Lodge). How to Apply To apply, please download and complete the following: Deadline for applications: 5:00 p.m., Monday 18th August 2025 For an informal discussion about the role, contact Paul Fennell, Chair of Trustees, via the same email address. Key Dates •Shortlist notification: Friday 22nd August 2025 •Interviews + Facility tours (2.5 hrs, in-person at Blackwell Court): Up to the 4th of September 2025 •Proposed start date: Monday 5th January 2026 Blackwell Adventure is an equal opportunity employer. We welcome applications from all backgrounds and actively encourage candidates with lived experience of the power of outdoor learning. All offers are subject to satisfactory references, enhanced DBS clearance, and background checks.
Chief Business Officer
Gvw Group, Llc Birmingham, Staffordshire
Job Title: Chief Business Officer (CBO) Company: GVW Group Location: Birmingham Job Description: As the Chief Business Officer (CBO) of GVW Group, you will play a critical role in overseeing the operational functions of our diverse portfolio comprising five distinct automotive, manufacturing, and investment companies. You'll lead strategic planning, ensuring each company operates efficiently and meets its targets. Your leadership extends to team management and fostering a culture of innovation. You'll maintain stakeholder relationships, monitor performance, and ensure compliance with regulations. Ultimately, your aim is to drive growth, innovation, and operational excellence across the entire portfolio. Key Responsibilities: Developing and implementing operational strategies to ensure the efficient and effective functioning of each company within the portfolio. Guiding the executive teams of each portfolio company in maximizing their performance and operational effectiveness. Monitoring the performance of each company against key performance indicators (KPIs) and operational goals, and taking corrective action when necessary. Providing leadership and guidance to the management teams of each portfolio company, and fostering a culture of accountability, innovation, and continuous improvement. As the central authority for problem-solving, you will address operational challenges within each portfolio company swiftly and effectively. Providing hands-on guidance and support to the executive teams of each portfolio company, implementing operational best practices and driving efficiency improvements to enhance profitability and competitiveness. Managing the financial health of the portfolio companies, including budgeting, financial forecasting, and monitoring financial performance. Key Characteristics: Operational Agility: Demonstrate a nimble and adaptive approach to problem-solving, capable of quickly diagnosing operational issues and implementing targeted solutions to drive rapid improvement and restore performance. Hands-On Leadership: Possess a hands-on leadership style, comfortable rolling up sleeves to address operational challenges directly and empower executive teams with actionable guidance and support. Strategic Vision: Exhibit a strategic mindset and vision, able to identify and capitalize on opportunities for operational enhancement and value creation while navigating complex investment dynamics and market conditions. Collaborative Communication: Foster open and transparent communication with stakeholders at all levels, building strong relationships based on trust, respect, and a shared commitment to achieving strategic objectives. Results-Driven Focus: Maintain a relentless focus on results and performance improvement, setting clear goals and metrics for success and driving accountability throughout the organization to deliver measurable outcomes. Qualifications: Proven experience of 15 years in a senior executive role managing diverse portfolio companies, with a track record of driving operational turnarounds and value creation initiatives. Strong background in operational management, with expertise in strategic planning, problem resolution, and financial governance. Excellent leadership and communication skills, with the ability to build consensus, influence stakeholders, and drive organizational change. Advanced degree (MBA or equivalent) in business administration, finance, or a related field is preferred. Join us in our mission to drive innovation, excellence, and sustainable growth across our diverse portfolio of companies. If you are a dynamic and strategic-minded leader with a passion for operational excellence and business transformation, we invite you to apply for the role of Chief Business Officer at GVW Group.
Jul 25, 2025
Full time
Job Title: Chief Business Officer (CBO) Company: GVW Group Location: Birmingham Job Description: As the Chief Business Officer (CBO) of GVW Group, you will play a critical role in overseeing the operational functions of our diverse portfolio comprising five distinct automotive, manufacturing, and investment companies. You'll lead strategic planning, ensuring each company operates efficiently and meets its targets. Your leadership extends to team management and fostering a culture of innovation. You'll maintain stakeholder relationships, monitor performance, and ensure compliance with regulations. Ultimately, your aim is to drive growth, innovation, and operational excellence across the entire portfolio. Key Responsibilities: Developing and implementing operational strategies to ensure the efficient and effective functioning of each company within the portfolio. Guiding the executive teams of each portfolio company in maximizing their performance and operational effectiveness. Monitoring the performance of each company against key performance indicators (KPIs) and operational goals, and taking corrective action when necessary. Providing leadership and guidance to the management teams of each portfolio company, and fostering a culture of accountability, innovation, and continuous improvement. As the central authority for problem-solving, you will address operational challenges within each portfolio company swiftly and effectively. Providing hands-on guidance and support to the executive teams of each portfolio company, implementing operational best practices and driving efficiency improvements to enhance profitability and competitiveness. Managing the financial health of the portfolio companies, including budgeting, financial forecasting, and monitoring financial performance. Key Characteristics: Operational Agility: Demonstrate a nimble and adaptive approach to problem-solving, capable of quickly diagnosing operational issues and implementing targeted solutions to drive rapid improvement and restore performance. Hands-On Leadership: Possess a hands-on leadership style, comfortable rolling up sleeves to address operational challenges directly and empower executive teams with actionable guidance and support. Strategic Vision: Exhibit a strategic mindset and vision, able to identify and capitalize on opportunities for operational enhancement and value creation while navigating complex investment dynamics and market conditions. Collaborative Communication: Foster open and transparent communication with stakeholders at all levels, building strong relationships based on trust, respect, and a shared commitment to achieving strategic objectives. Results-Driven Focus: Maintain a relentless focus on results and performance improvement, setting clear goals and metrics for success and driving accountability throughout the organization to deliver measurable outcomes. Qualifications: Proven experience of 15 years in a senior executive role managing diverse portfolio companies, with a track record of driving operational turnarounds and value creation initiatives. Strong background in operational management, with expertise in strategic planning, problem resolution, and financial governance. Excellent leadership and communication skills, with the ability to build consensus, influence stakeholders, and drive organizational change. Advanced degree (MBA or equivalent) in business administration, finance, or a related field is preferred. Join us in our mission to drive innovation, excellence, and sustainable growth across our diverse portfolio of companies. If you are a dynamic and strategic-minded leader with a passion for operational excellence and business transformation, we invite you to apply for the role of Chief Business Officer at GVW Group.

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