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Factra is a market-leading manufacturing company with a strong history of direct customer sales through e-commerce channels in the e-liquid and CBD industry. Over the past seven years, Factra has become the premier e-liquid and vape supplier, and now we are diversifying our product portfolio with the inclusion of health supplements. We operate a lean yet highly skilled team in our Manchester offices with a keen focus on the delivery of incredible products to our customers and exceptional service. We're looking for individuals who share our passion for high-quality products and with a keen aptitude to help us drive this business to the next level! About the Role The Head of Digital & E-Commerce role in the senior leadership team will contribute heavily to the strategic direction of the company and drive sales and profitability across all markets. This role is for an individual who is confident they can establish our e-commerce platforms as the leading names in their respective sectors. Your duties will include, but are not limited to: Provide leadership and expertise to drive long-term brand marketing strategies. Planning and implementing the e-commerce and marketing strategies in collaboration with the company's Managing Director. Analysing the performance trends across e-commerce platforms and modifying strategies to enhance profitability. Develop departmental and project-specific budgets and carry out regular finance reviews to monitor expenditure and return on investment. Oversee the design and launch of several new products and brands with strategic launches into new markets and sales avenues. Carry out competitor analysis to identify new opportunities to achieve company objectives within the digital marketing space. Measure and report on the effectiveness and results of all digital marketing channels. Overseeing and communicating between all marketing departments to ensure a seamless campaign execution. About the Candidate (You) We are looking for a proactive individual with a passion for e-commerce. You will enjoy being part of a thriving and busy team, and also be confident in your abilities to lead and make decisions. Minimum three years working in a high-volume e-commerce role (essential) Experience listing products and day-to-day maintenance on the Magento Platform (preferred) Demonstrable experience launching new products onto the market (essential) Strategy development and implementation (essential) Marketing degree (preferable) About the Workplace Factra is a dynamic start-up looking at growing into an SME within the next two years. If you join us on this adventure, you will receive: A tangible opportunity to grow with the company and have an input in strategic growth decisions. A modern and dynamic workspace with open communication lines to all individuals in the business, from the Managing Director to the cleaner. A celebration of diversity in a workplace that embraces and supports the differences in our team as something that can bring us together. The opportunity to see your ideas come to life in record time, with decision-making being done on-site, in person, without layers of tape to cut through. A dedicated office building that is undergoing full refurbishment to suit the company as it grows, with on-street parking available and excellent transport routes.

Please Note: The deadline for applying is 23.59 the day before the job posting end date. Job Title: Customer Experience Manager UK Location: Kingston Head Office Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Surf, Domestos, CIF, Dove, Lynx, Simple, Impulse, Knorr, Hellmann's and Colman's. Faced with the daunting issues of climate change and the need for human development, we want to move towards a connected world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace". We passionately believe that by becoming the trusted Supply partner to our Customers we will grow our business faster and unlock new and exciting opportunities to drive Unilever forward. JOB PURPOSE The key purpose of the role is to drive improvements in the overall experience our Customers have when they work with Unilever, aligned to our ambition of becoming the Supplier in our industry, as perceived by our Customers. The Customer Experience Manager is responsible for leading how we work with our Customers for a given account team group or country. The role is focused on developing relationships with the senior contacts within the Customer Commercial and Supply Chain teams, leveraging these to develop joint strategic action plans. An essential element of the role is providing leadership and development to your Customer Experience Team (across both Unilever and Genpact roles). The Customer Experience Manager is responsible for monitoring the total performance of how Unilever executes our plans with our Customers across Commercial and Supply Chain, leading for process excellence, shining a light on issues and driving improvements. They are data driven in their approach, excellent at prioritization to ensure effort is spent in the areas that can add most value. The role champions the use of the latest tools and technology to deliver results. The Customer Experience Manager provides leadership on how we should segment and interact with our Customers and sets the contact strategy. By being close to Customer needs and developing strong trusting relationships with senior Customer contacts, the role identifies the areas where Unilever needs to focus and drives change in those areas in order to move us closer to our goal of becoming in the industry. The role helps others in the organisation to understand the external context and what risks / opportunities these might pose for Unilever. In this context, the Customer Experience Manager has an important input into developing the Customer Operations Strategy. This role business partners the account team or country Customer Development Director(s), providing insight and input to Customer strategy. RESPONSIBILITIES Relationship development with key senior contacts within the Customer Commercial and Supply Chain teams. Drives Improvement in Customer experience metrics (Dispatch Rate, Overdue payments, Forecast Accuracy & Bias, Invoice Accuracy, On Shelf Availability, Claims Completion Times, # of escalations and time spent on escalations, Trade Terms compliance,) Drive the agenda to enable Unilever to become the Supplier, as measured by the Advantage Group Survey, including mastering what is important for your Customer and how this translates into the specific questions asked within the survey. Understand Customer requirements and culture (strategy, structure, targets, operational standards, routines, processes, systems etc) so as to develop opportunities for improved service, reduced cost to serve (including Trade Terms compliance), improved on-shelf availability. Alongside this, the role owns the Customer contact strategy. Ensure the voice of the Customer is heard within Unilever and Genpact. Management of the team of Customer Experience Specialists providing support and structure for individual and team development, and set priorities / guidance for the extended Customer team (including team members working for partner organisations). Coach the team to close skills gaps across finance, Commercial, and SC knowledge. Foster an environment of team working across the Unilever and Genpact teams. Ensure Customer insight is fed into the forecast process, working in partnership with CD to achieve this. Driving an improving trend in the Customer level forecast accuracy and bias. Be the main contact point for the Customer Development Director(s) within the Customer Operations team. Agreeing joint improvement plans with Customer Commercial and Supply Chain teams. Work with the Customer Experience Director to develop and deliver the total Customer Operations strategic plan and maintain a cohesive department by taking responsibility outside of the account team for particular processes / projects across the department. ALL ABOUT YOU Supply Chain Mastery - A clear understanding of end-to-end Supply Chain operations, and data up and down the Supply Chain. Seeks to provide Supply Chain expertise to help create business value and achieve desired business goals. Commercial Business Understanding - understands the Customer and Unilever P&L and how the end-to-end Order to Cash cycle operates. Able to identify process improvement opportunities within the Order to Cash cycle. Relationship Building, Partnering, and Influencing - Ability to partner and build trust with a range of stakeholders both internally and externally, using effective communication and influencing skills. Vision Setting & Business Leadership - Ability to set a vision for others of how we can improve, and articulate why it is so important, so as to build motivation in the organisation to achieve the vision. As part of this set high standards for the team. Externally Orientated & Proactive in Identifying Risks / Opportunities - reading the external context within the market and the pressures impacting our Customers, using this to clearly articulate to others what the growth opportunities and risks are for Unilever and driving others to plan ahead. Personal & Team Leadership - is highly motivated to make the best contribution that they can and bring out the best in others. Is able to flex their style, adjust messages and how they are delivered based on the audience and the situation. Demonstrates empathy, emotional intelligence and is able to make connections between different pieces of information. Is able to nurture and build talent. Lifelong Learner - is committed to constantly developing themselves, regularly evaluating their knowledge / skills gaps and taking action to continue to develop in these areas. As a leader they also encourage others to have the attitude of a lifelong learner. Process Driven - sees the value in getting things right first time, and organises ways of working to make this happen in a repeatable way. Analytical Skills - Uses data to drive insight, quickly able to identify to identify problems, root causes, and solutions. Effective at prioritising these for maximum return on time spent. Technology Advocate - embraces new technology, seeks to understand how it works in depth and leads for the use of standardised tools within their team. Key Interactions Senior Customer Contacts (ensuring your team is covering all key contacts within the Customer), Customer Development Leadership Team. Logistics Managers and Director, Partner Organisation (e.g., Genpact) Leadership Team, Planning Managers and Director, Customer Experience Director, other Customer Experience Managers. NOTES About Unilever Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry's, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace' Location In June 2020 we announced our plan to consolidate a number of Unilever's offices across the South East of England into a new Unilever campus in Kingston-upon-Thames in or around early 2025. However, on the 08 August 2024 we announced to our existing staff our proposal to retain our central Head Office in London, 100 Victoria Embankment ("100VE") until our lease expires in 2027. As a result of this new proposal, we will be consulting with our existing staff, and new joiners who join during this period of consultation at 100VE, on the proposal made in August 2024. During consultation we will clarify the future location of each team and function. This means your role will either be based in 100VE until 2027 or in Kingston-Upon-Thames from early 2025. As we are yet to commence consultation on the proposal you agree, until such a time when consultation has concluded, your normal place of work as set out in the enclosed Statement of Terms & Conditions will be 100VE . click apply for full job details

Please Note: The deadline for applying is 23.59 the day before the job posting end date. Job Title: Customer Experience Manager UK Location: Kingston Head Office Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Surf, Domestos, CIF, Dove, Lynx, Simple, Impulse, Knorr, Hellmann's and Colman's. Faced with the daunting issues of climate change and the need for human development, we want to move towards a connected world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace". We passionately believe that by becoming the trusted Supply partner to our Customers we will grow our business faster and unlock new and exciting opportunities to drive Unilever forward. JOB PURPOSE The key purpose of the role is to drive improvements in the overall experience our Customers have when they work with Unilever, aligned to our ambition of becoming the Supplier in our industry, as perceived by our Customers. The Customer Experience Manager is responsible for leading how we work with our Customers for a given account team group or country. The role is focused on developing relationships with the senior contacts within the Customer Commercial and Supply Chain teams, leveraging these to develop joint strategic action plans. An essential element of the role is providing leadership and development to your Customer Experience Team (across both Unilever and Genpact roles). The Customer Experience Manager is responsible for monitoring the total performance of how Unilever executes our plans with our Customers across Commercial and Supply Chain, leading for process excellence, shining a light on issues and driving improvements. They are data driven in their approach, excellent at prioritization to ensure effort is spent in the areas that can add most value. The role champions the use of the latest tools and technology to deliver results. The Customer Experience Manager provides leadership on how we should segment and interact with our Customers and sets the contact strategy. By being close to Customer needs and developing strong trusting relationships with senior Customer contacts, the role identifies the areas where Unilever needs to focus and drives change in those areas in order to move us closer to our goal of becoming in the industry. The role helps others in the organisation to understand the external context and what risks / opportunities these might pose for Unilever. In this context, the Customer Experience Manager has an important input into developing the Customer Operations Strategy. This role business partners the account team or country Customer Development Director(s), providing insight and input to Customer strategy. RESPONSIBILITIES Relationship development with key senior contacts within the Customer Commercial and Supply Chain teams. Drives Improvement in Customer experience metrics (Dispatch Rate, Overdue payments, Forecast Accuracy & Bias, Invoice Accuracy, On Shelf Availability, Claims Completion Times, # of escalations and time spent on escalations, Trade Terms compliance,) Drive the agenda to enable Unilever to become the Supplier, as measured by the Advantage Group Survey, including mastering what is important for your Customer and how this translates into the specific questions asked within the survey. Understand Customer requirements and culture (strategy, structure, targets, operational standards, routines, processes, systems etc) so as to develop opportunities for improved service, reduced cost to serve (including Trade Terms compliance), improved on-shelf availability. Alongside this, the role owns the Customer contact strategy. Ensure the voice of the Customer is heard within Unilever and Genpact. Management of the team of Customer Experience Specialists providing support and structure for individual and team development, and set priorities / guidance for the extended Customer team (including team members working for partner organisations). Coach the team to close skills gaps across finance, Commercial, and SC knowledge. Foster an environment of team working across the Unilever and Genpact teams. Ensure Customer insight is fed into the forecast process, working in partnership with CD to achieve this. Driving an improving trend in the Customer level forecast accuracy and bias. Be the main contact point for the Customer Development Director(s) within the Customer Operations team. Agreeing joint improvement plans with Customer Commercial and Supply Chain teams. Work with the Customer Experience Director to develop and deliver the total Customer Operations strategic plan and maintain a cohesive department by taking responsibility outside of the account team for particular processes / projects across the department. ALL ABOUT YOU Supply Chain Mastery - A clear understanding of end-to-end Supply Chain operations, and data up and down the Supply Chain. Seeks to provide Supply Chain expertise to help create business value and achieve desired business goals. Commercial Business Understanding - understands the Customer and Unilever P&L and how the end-to-end Order to Cash cycle operates. Able to identify process improvement opportunities within the Order to Cash cycle. Relationship Building, Partnering, and Influencing - Ability to partner and build trust with a range of stakeholders both internally and externally, using effective communication and influencing skills. Vision Setting & Business Leadership - Ability to set a vision for others of how we can improve, and articulate why it is so important, so as to build motivation in the organisation to achieve the vision. As part of this set high standards for the team. Externally Orientated & Proactive in Identifying Risks / Opportunities - reading the external context within the market and the pressures impacting our Customers, using this to clearly articulate to others what the growth opportunities and risks are for Unilever and driving others to plan ahead. Personal & Team Leadership - is highly motivated to make the best contribution that they can and bring out the best in others. Is able to flex their style, adjust messages and how they are delivered based on the audience and the situation. Demonstrates empathy, emotional intelligence and is able to make connections between different pieces of information. Is able to nurture and build talent. Lifelong Learner - is committed to constantly developing themselves, regularly evaluating their knowledge / skills gaps and taking action to continue to develop in these areas. As a leader they also encourage others to have the attitude of a lifelong learner. Process Driven - sees the value in getting things right first time, and organises ways of working to make this happen in a repeatable way. Analytical Skills - Uses data to drive insight, quickly able to identify to identify problems, root causes, and solutions. Effective at prioritising these for maximum return on time spent. Technology Advocate - embraces new technology, seeks to understand how it works in depth and leads for the use of standardised tools within their team. Key Interactions Senior Customer Contacts (ensuring your team is covering all key contacts within the Customer), Customer Development Leadership Team. Logistics Managers and Director, Partner Organisation (e.g., Genpact) Leadership Team, Planning Managers and Director, Customer Experience Director, other Customer Experience Managers. NOTES About Unilever Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry's, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace' Location In June 2020 we announced our plan to consolidate a number of Unilever's offices across the South East of England into a new Unilever campus in Kingston-upon-Thames in or around early 2025. However, on the 08 August 2024 we announced to our existing staff our proposal to retain our central Head Office in London, 100 Victoria Embankment ("100VE") until our lease expires in 2027. As a result of this new proposal, we will be consulting with our existing staff, and new joiners who join during this period of consultation at 100VE, on the proposal made in August 2024. During consultation we will clarify the future location of each team and function. This means your role will either be based in 100VE until 2027 or in Kingston-Upon-Thames from early 2025. As we are yet to commence consultation on the proposal you agree, until such a time when consultation has concluded, your normal place of work as set out in the enclosed Statement of Terms & Conditions will be 100VE . click apply for full job details

This is an exciting opportunity to join the Technology Audit Team. Our Internal Audit Department is an independent function accountable to the Audit Committee of the Board of Directors, the Office of the Chairman, senior management and our global and local regulators. Internal Audit is comprised of more than 1,000 auditors, located in key locations across the globe, and is responsible for assessing the adequacy of the control environments across the firm's lines of business As an Audit Manager - Commercial and Investment Bank Technology - Vice President in EMEA Commercial and Investment Bank (CIB) Technology Audit department you will be covering CIB Securities Services and Payments Technology and CIB Data and Artificial Intelligence Governance . The Corporate & Investment Banking (CIB) Audit Team is responsible for assessing the adequacy of the control environments across all of the CIB, Chief Investment Office (CIO) and Treasury businesses. This is achieved through a program of audit coverage, which is performed and managed by a global team of integrated technology and financial business audit specialists. Job responsibilities Work closely with business and technology audit colleagues to ensure that key risks are identified and assessed in the program of audit coverage. Assist in all aspects of audits including risk assessments, audit planning, audit testing, control evaluation, report drafting and follow up and verification of issue closure. Perform audit work in accordance with department and professional standards, and complete assignments in an efficient manner. Attention to detail to ensure accuracy and completeness of audit coverage. Write audit work papers and reports with minimal intervention by the Audit Director. Partner with colleagues, stakeholders and control community members to evaluate, test and report on the adequacy and effectiveness of management controls with appropriate recommendations for improvement. This may be delivered through specific audit reviews or through ongoing involvement in major activities or projects. Required qualifications capabilities and skills Extensive internal or external technology or risk & controls work experience Solid understanding of internal control concepts with the ability to evaluate and determine the adequacy of controls by considering business and technology risks in an integrated manner. Extensive knowledge of system development life cycle concepts with an ability to quickly learn a complex, distributed computing environment. Strong analytical skills, particularly in regard to assessing the probability and impact of an internal control weakness Excellent verbal and written communication skills. Also, good interpersonal skills with the ability to present complex and sensitive issues to senior management, and influence change. Preferred qualifications capabilities and skills Degree and background in Technology Related professional certification such as CISA, CISSP, or CIA About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. The Audit department provides independent assessments to evaluate, test and report on the adequacy and effectiveness of our governance, risk management and internal controls. The team's priorities are focused on strong governance, transparency, strategic engagement, and fostering a diverse and inclusive culture that develops our talent.

Role As Regulatory Legal Counsel (UK & EU), you will report to the Director of Regulatory Affairs and do a broad range of work, including new product launches, expansion into new markets and ongoing regulatory compliance. You'll work closely with all business functions to advise them in their decision making, lead and assist on projects, work on negotiating and drafting agreements and communicate about legal issues with other lawyers and non-lawyers, balancing business and legal perspectives. Responsibilities Lead on the legal and regulatory aspects of new product launches, existing product development and expansion into new markets (including licensing applications if needed) Work cross-functionally with the product, compliance, finance and infosec teams to tackle day to day regulatory challenges and ensure ongoing regulatory compliance Collaborate with and support the rest of the legal team to identify, evaluate and discuss risks and develop creative solutions to bridge business priorities in a changing regulatory landscape Collaborate with internal and external stakeholders to develop actionable solutions with respect to regulatory or licensing matters Lead or assist with engagement with regulators Advise on, develop and maintain Taptap Send's regulatory compliance framework in the UK and EU Requirements UK/ EU qualified lawyer You worked in a law firm and in house, gaining relevant fintech experience (ideally in a payments / FinTech environment) You understand and can navigate the regulatory frameworks governing financial products and services You have a strong sense of initiative, independence and ability to take ownership enabling you to contribute to a fast-growing business and contribute to driving its growth A good fit for this role is Outgoing - you love speaking to people and enjoy building meaningful relationships Execution Oriented - we have an 'impact first' philosophy and a lot to get done. You should be able to take an idea to implementation Mission Oriented - you are passionate about working for a net positive organisation / tech for good Organised - you have a system for how you approach your work that can keep you on track and prioritise well Driven - you thrive in an ambitious, target oriented company Our Mission Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. The Team -> Founded by Harvard grads / 3rd-time founders also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO). -> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) we like moving fast, and we hire people that do as well. -> Driven by mission, guided by values (see below) - in deed, not just word. -> Team as global as the mission, >30 languages from 25 countries (i.e., if you're interested in learning to make Chicken Moambe, we're the place). About Us Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman's words or TechCrunch article Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee , saving money in the process. With a formal market size of >700B alone, we've got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that's just the beginning We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF). Our Investors Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels Taptap Values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

Vice President, Credit Solutions, Growth & Middle Market Technology page is loaded Vice President, Credit Solutions, Growth & Middle Market Technology Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. OVERVIEW OF THE DEPARTMENT/SECTION Growth & Middle Market Technology Banking is a specialised team dedicated to building lead relationships through delivering sound, strategic, and balanced advice to technology companies within the growth (typically emerging cashflow / Venture Capital backed) and middle markets (Public / Private Equity backed) across EMEA. The mission for this team is to: Deliver in-depth technology industry knowledge, with a focus on industry trends, dynamics, and the competitive landscape. Build a diverse book of technology clients across targeted ownership structures through origination, structuring and execution of senior debt facilities and associated ancillary products. Provide access to an industry specialised credit organisation, delivering faster decisions to the client. Align relationships within GMMT with all product partners. Leverage MUFG's advanced technology partnerships, innovation, strategic & commercial capital teams. Engage with venture capital firms, private equity sponsors, debt advisors, c-suite of target companies and access partnerships with other debt providers in the market. MAIN PURPOSE OF THE ROLE A technical expert known internally and externally as a reliable, knowledgeable resource, responsible for evaluating and underwriting loans and other credit exposures to Growth and Middle Market Technology companies. Supporting Growth & Middle Market Credit Solutions transaction, origination, and credit analysis efforts. This includes origination, loan structuring, navigating the credit approval process, and managing the credit exposure within portfolios. KEY RESPONSIBILITIES Take responsibility for ensuring delivery of high-quality output from the team - credit applications, financial modelling, analysis, and structuring Own deal execution process from start to finish - leads due diligence, conversations with credit approvers, structuring, underwriting, negotiation of legal documents, and leveraging the broader team as necessary Assume portfolio management responsibilities for a defined portfolio in accordance with the bank's policies and procedures Support the preparation of detailed credit analyses and required credit applications in accordance with internal policies and regulatory guidance, including the evaluation of company-specific, industry, and regulatory risks; and company historical operating performance, projected operating performance and capital structure Provide support for the syndication strategy, including lender presentations and liaison with participant lenders, and participate in client and bank meetings as necessary Understand and maintain knowledge of sub-sectors represented in portfolio, including technical aspects and regulatory issues utilising internal and external sources Oversight of facility closing procedures including both operations and documentation Proactively identify potential debt opportunities through research and analytics, partnering with Relationship Management / Coverage Team Work closely with internal stakeholders, notably Credit, Leveraged Finance, Sponsor Coverage, Leveraged Capital Markets, and internal support teams including Compliance and Audit to promote the strategic mission of GMMT and to ensure the continued good standing of the team within the bank Coach and oversee junior talent and review work as necessary Policy and Transaction Responsibilities: Support the communication with the credit approval division including final hold level strategies to ensure alignment of risk strategy and policy Evaluate and establish appropriate ratings for transactions and correlate appropriate exposure level with regard to exposure on both a transaction and group level Ensure compliance with policy and regulatory requirements WORK EXPERIENCE AND SKILLS Significant experience in financial institutions or equivalent credit risk related function, Experience in transacting European private equity sponsor-backed leveraged finance transactions (with exposure to analysing technology companies preferable). Functional / Technical Competencies: Detailed understanding and expertise in sub-investment grade credit analysis, cash flow modelling and documentary negotiation (incl. leveraged). Sound understanding of banking products (loans, bonds, private placement, ABL lines) as well as DCM, M&A market and its dynamics Advanced understanding of deal structuring principles Demonstrable negotiation skills with internal partners and external counterparties Corporate finance principles/accounting knowledge Can demonstrate existing relationships with capital markets and equity investment professionals within the private equity industry. Excellent presentation and negotiation skills. PERSONAL REQUIREMENTS Results driven, with a strong sense of accountability Interest and desire to deepen knowledge of the technology sector, including key trends Demonstrates a structured, proactive, motivated and logical approach to work Team player who will roll up their sleeves to deliver seamless execution In-depth knowledge of all elements of credit and risk principles Demonstrated capability to independently handle complex transactions, sensitive borrowers Strong written, verbal, and interpersonal skills Strong financial modelling skills required Strong decision making skills, the ability to demonstrate sound judgement Ability to operate with urgency, manage large workloads, multiple stakeholders and tight deadlines when needed Strong problem-solving and numerical skills Excellent attention to detail and accuracy A calm approach, with the ability to perform well and prioritise work in a pressurised environment Excellent Microsoft Office skills Proficiency in English, other languages desirable We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law. Similar Jobs (5) Associate, Credit Solutions - Growth & Middle Market Technology locations London time type Full time posted on Posted 2 Days Ago Director, Relationship Manager - Growth & Middle Market Technology, EMEA locations London time type Full time posted on Posted 30+ Days Ago Director, Middle Market Direct Lending locations London time type Full time posted on Posted 30+ Days Ago At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

Description About the firm: Companies, investors and government entities around the world turn to Alvarez & Marsal (A&M) for leadership, action and results. Privately held since its founding in 1983, A&M is a leading global professional services firm that provides advisory, business performance improvement and turnaround management services. When conventional approaches are not enough to create transformation and drive change, clients seek our deep expertise and ability to deliver practical solutions to their unique problems. With over 10,000 people providing services across six continents, we deliver tangible results for corporates, boards, private equity firms, law firms and government agencies facing complex challenges. Our senior leaders, and their teams, leverage A&M's restructuring heritage to help companies act decisively, catapult growth and accelerate results. We are experienced operators, world-class consultants, former regulators and industry authorities with a shared commitment to telling clients what is really needed for turning change into a strategic business asset, managing risk and unlocking value at every stage of growth. To learn more, visit: Overview: The Director of Total Rewards - Compensation is responsible for designing, implementing, and managing comprehensive compensation and benefits strategy and programs across EMEA. This role ensures that the total rewards strategy aligns with the firm's business objectives, attracts top talent, and retains high-performing employees. The ideal candidate will have extensive experience in total rewards, specifically compensation management within a consulting or professional services environment and will drive consistency and excellence in people service delivery. Key Responsibilities: Manage the development, implementation, administration, and communication of compensation programs and projects in partnership with Global Total Rewards, Payroll, and Finance teams Partner with EMEA Business Unit Leaders, Finance and People teams to oversee the annual compensation process, including planning, execution and analysis Develop and implement off-cycle monetary recognition programs, including off-cycle promotions, special recognition bonuses, and financial support initiatives (e.g., loans), to reward and motivate employees outside the standard annual review cycle. Design and manage salary structures, job evaluation systems, and pay-for-performance programs Partner with Legal and Finance to ensure compliance with local labor laws and regulations or reporting requirements related to compensation and benefits Collaborate with finance to develop budgets and forecast costs for total rewards programs Partner with EMEA Business Unit Leaders and Talent Acquisition to maintain job architecture, job descriptions, skills and compensation Participate in compensation surveys, conducts research and analysis on market competitiveness, pay equity, and compensation trends to ensure our total rewards packages remain competitive Identify and manage relationships with external vendors Participate in mergers and acquisitions activities, focusing on harmonizing compensation and benefits Prepare monthly and ad-hoc reports and analysis as needed Key Requirements: Bachelor's degree in Human Resources, Business Administration, Finance, or related field Extensive experience in total rewards, with multi-country experience preferred Professional certifications such as CCP (Certified Compensation Professional) or GRP (Global Remuneration Professional) preferred In-depth knowledge of compensation practices, including executive compensation Strong understanding of global employment laws and regulations related to compensation and benefits Experience with HRIS and compensation management systems Excellent analytical and financial modeling skills Strong project management abilities Excellent communication and interpersonal skills, with the ability to interact with all levels of the organization Ability to manage confidential information with discretion

Your opportunity to make a real impact and shape the future of financial services is waiting for you. Let's push the boundaries of what's possible together. As a Senior Director of Software Engineering at JPMorgan Chase within the Corporate Technology, Market Risk AIML Tech Team, you will lead multiple technical areas and oversee the activities of various departments while fostering collaboration across technical domains. Your cross-functional expertise will be instrumental in promoting the adoption and implementation of advanced technical methods within diverse teams, ensuring the firm remains at the forefront of industry trends, best practices, and technological innovations. This role emphasizes managing and developing the AIML platform within Market Risk, working closely with Product and the tech team to define the roadmap and implement top-tier AIML and Generative AI practices across Risk Technology. Job responsibilities Leads multiple technology and process implementations across departments to achieve firmwide technology objectives Directly manages multiple areas with strategic transactional focus Provides leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of business Acts as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives Manages multiple stakeholders, complex projects, and large cross-product collaborations Influences peer leaders and senior stakeholders across the business, product, and technology teams Champions the firm's culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on Software Engineering concepts and expert applied experience. In addition, expert experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise Experience developing or leading large or cross-functional teams of technologists Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale Experience leading complex projects supporting system design, testing, and operational stability Experience with hiring, developing, and recognizing talent Extensive practical cloud native experience Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field Preferred qualifications, capabilities, and skills Experience working at code level and understanding architecture and infrastructure Exposure to ML engineering and preferably some experience with Generative AI (GenAI) or at least an understanding of it Experience overseeing a team of engineers bringing up AIML platforms Experience with DataBricks AWS qualifications About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. About Us Kyriba is a global leader in liquidity performance that empowers CFOs, Treasurers and IT leaders to connect, protect, forecast and optimize their liquidity. As a secure and scalable SaaS solution, Kyriba brings intelligence and financial automation that enables companies and banks of all sizes to improve their financial performance and increase operational efficiency. Kyriba's real-time data and AI-empowered tools empower its 3,000 customers worldwide to quantify exposures, project cash and liquidity, and take action to protect balance sheets, income statements and cash flows. Kyriba manages more than 3.5 billion bank transactions and $15 trillion in payments annually and gives customers complete visibility and actionability, so they can optimize and fully harness liquidity across the enterprise and outperform their business strategy. For more information, visit . About The Role We're looking for a Support Manager ready to make an impact! Join us at Kyriba and lead a passionate team committed to delivering world-class support. If you thrive on solving challenges, inspiring others, and creating unforgettable client experiences, this is your moment. Bring your leadership and industry know-how to drive service excellence and build lasting customer loyalty. Key Tasks: Lead and guide support consultants in managing and analyzing their support ticket queues. Supervise ServiceNow ticket queues, ensuring balanced workload, timely assignment, and replies within SLAs. Regularly review consultants' ticket queues for coaching, technical investigation, and adherence to SLAs. Assess ticket quality and service, provide feedback, and coach for improvement. Ensure timely and clear communication to customers about incidents, changes, and events. Serve as the escalation point, collaborating with engineering teams and joining calls for escalated issues. Liaise with Development, Operations, and Product teams to follow up on incidents, problems, and changes. Drive creation and delivery of RCAs, coordinating with R&D and TechOps for required input. Focus on client satisfaction, delivering quality answers, empathizing with clients, and understanding impact. Develop career and learning plans for consultants. Act as deputy to the Regional Client Support Director. What We're Looking For: Bachelor's degree or Graduate in Business/ Finance/Accounting or relevant work experience 3-5 years of experience in a support management role leading teams Experience with treasury management systems preferred Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base Hands-on experience with Internet products and technologies is a plus Familiar with cloud-based service (SaaS) deployment and support is a plus Additional language skills (Spanish, Italian, French) a plus We offer you the potential to explore various parts of our business and grow professionally with the company. Opportunity to be part of building something exceptional in an international environment and lots of learning and growth in a globally scaling Saas company! We offer competitive salary + generous benefits plan + stock options available. Diversity & Inclusion: Kyriba is proud to be an equal opportunity employer. We celebrate diversity and are committed to providing an inclusive environment for all employees. Our Culture & Values: At Kyriba, we embrace a culture of community and ownership, guided by our "iCare" values: Innovation:Rewarding achievements and fostering continual improvement. Client Success:Understanding and enabling client success. Accountability:Personal responsibility and continuous improvement. Respect:Embracing diverse cultures and open communication. Excellence:Striving for excellence through leadership and integrity. Join us to make an impact and grow your career in a supportive and innovative environment!

Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Lead Software Engineer at JPMorgan Chase within the Core & Foundational Platforms (CFP), specifically as a part of our Graph Managed Services Team, you will play a crucial role in an agile environment. Your responsibilities will include improving, developing, and providing reliable, high-quality technology products in a secure, stable, and scalable way. Leveraging your profound technical knowledge and problem-solving skills, you will have a substantial impact on the business and address a wide range of challenges across various technologies and applications. Job responsibilities Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors Develops secure and high-quality production code, and reviews and debugs code written by others Drives decisions that influence the product design, application functionality, and technical operations and processes Serves as a function-wide subject matter expert in one or more areas of focus Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle Influences peers and project decision-makers to consider the use and application of leading-edge technologies Maintains the managed service environments; dev, test and prod Adds to the team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on engineering infrastructure and software solutions concepts and proficient advanced 10 years experience Hands-on practical experience delivering system design, application development, testing, and operational stability Extensive experience in Python development Experience in Python frameworks - Django/Flask etc Advanced knowledge of software applications and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g. Cloud, Infrastructure As Code) Ability to tackle design and functionality problems independently with little to no oversight Experience with configuration management tools (e.g Ansible, SaltStack) Experience in Computer Science, Computer Engineering, Mathematics, or a related technical field Understanding the importance of great documentation and a passion for helping customers Preferred qualifications, capabilities, and skills Experience with Graph database technologies CI/CD pipelines preferably including Jenkins and/or Spinnaker Experience with core services including Active Directory, Kerberos and DNS Comfortable in setting and defining strategic priorities and working with product management Ability to collaborate with different roles to achieve common goals About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Who We Are FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you'll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. Are you ready to make your impact? About The Role The FTI EMEA Financial Services practice has experienced impressive year on year growth over recent years, and now has presence across UK, Continental Europe, Middle East as well as globally in North America, Latin America and Asia. The practice is a core priority of FTI Consulting growth agenda with significant ongoing investment. The FTI EMEA Financial Services practice is a fast-paced environment delivering high impact consulting projects across EMEA for financial services clients, including banks, central banks, sovereign wealth funds, asset managers, asset owners, payments providers, etc. The EMEA Financial Services Balance Sheet, Portfolio and Risk advisory team is a core component of the practice growth agenda. The Director will sit in the Balance Sheet, Portfolio and Risk advisory team within the EMEA Financial Services practice. We are looking for talent across in London, Paris, Zurich and Frankfurt/Munich. The Director will lead the execution of client projects, working closely with clients and FTI Consulting teams. What You'll Do You will support clients facing crisis and transformation situations, including but not limited to the following areas: Balance sheet, capital and liquidity management programs, e.g. Basel IV, liquidity portfolio optimization Portfolio transactions and workouts/wind-downs, e.g. loan portfolio sale, securities portfolio wind-down Enterprise and financial risk assessments and mitigations, e.g. credit/market/liquidity risk, climate risk, stress testing, data & infrastructure Regulatory remediation programs, e.g. supervisory on-site inspections Portfolio and investment strategies, e.g. sovereign / development fund design & set-up, AI / infrastructure / climate investment strategy, net zero strategy Your client base will include banks and their supervisors but also sovereign wealth / development funds, asset/wealth managers, private markets, asset owners, payments, fintech. How You'll Grow We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role. What You Will Need to Succeed Basic Qualifications: Bachelor's degree or MBA D emonstrable post graduate experience at a major consulting firm serving financial services clients Proven experience leading consulting teams on engagements for financial services clients, including managing timelines, coaching junior team members, coordinating internal experts, ensuring quality of analysis and deliverables, developing trusted client relationships Experience on select topics such as balance sheet management, portfolio & investment strategy, portfolio transactions, financial risk management, regulatory remediation, modelling, select asset classes, etc. This role requires travel to clients and FTI offices both nationally and internationally Preferred Qualifications: Demonstrable experience at a financial services institution Excellent problem solving capabilities and strong knowledge of financial analysis (e.g. bank balance sheet, risk modelling, asset classes, etc.) Team-orientation and collaborative approach; outstanding listening skills and the ability to manage through influence Ability and curiosity to learn and adapt in an ever-changing environment to meet client needs Total Wellbeing Our goal is to support the wellbeing of you and your families-physically, emotionally, and financially. We offer market competitive benefits, including professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements. About FTI Consulting FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 8, 1 00 employees located in 3 3 countries and territories. Our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3. 7 billion in revenues during fiscal year 202 4 . In certain jurisdictions , FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. Compensation Disclosure: Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual's location, skills, level of experience, and qualifications. Additional Information Job Family/Level: Op Level 3 - Director Citizenship Status Accepted: Not Applicable Compensation