Senior Client Advisor Hays is working with a client who is actively looking for an experienced Senior Client Advisor to join their Finance Outsourcing team. This role is perfect for someone who is ready to take responsibility for a portfolio of clients and contribute to a dynamic Business Advisory Services team. Your New Company One of the largest independent accountancy firms in Scotland. The firm provides a wide range of services, including accounting, business advisory, and tax consultancy, to clients across the UK and Ireland. They are known for their strong client relationships and sector-specific expertise. About the Team The team comprises professional sub-teams covering Finance Outsourcing (bookkeeping), Accounts, and a specialist GP Practice service provision. The client base includes small and medium-sized organisations across various industry sectors, including charities, farming, retail, and healthcare. The team supports clients with compliance and advisory services, including audit-exempt statutory accounts for limited companies and unincorporated businesses. They also assist the tax team with the preparation of draft tax computations and provide a full range of company secretarial services. Outsourced finance support ranges from bookkeeping and management accounts to a full virtual finance function. The team specialises in various sectors, including Healthcare, Hospitality, Farming, and Charities. They are Xero experts and predominantly use Xero for bookkeeping and accounts preparation, with CCH for final accounts production. Your New Role As a Senior Client Advisor, you'll manage your own portfolio of clients, ensuring the smooth running of the portfolio from start to finish. This includes liaising with clients over the timetable for work, data collection, and progress, ensuring assignments are completed to agreed timetables and budgets, and addressing and resolving any questions or issues that arise. You'll ensure excellent communication with clients and the team, issue fees promptly, manage work in progress (WIP) within set criteria, and proactively manage internal workflows. You'll also support and contribute to the management of the department, including business development, sales and marketing, quality, admin processes, and resource planning. Coaching and supporting team members will be a key part of your role, along with any other appropriate tasks as directed by the Manager. What You'll Need to Succeed To be successful in this role, you'll need excellent knowledge of, and proven experience in, bookkeeping, VAT, and management accounts preparation. You should have working experience with cloud bookkeeping software such as Xero, Sage Business Cloud, QuickBooks Online, and related apps, including setting up and onboarding clients to a cloud bookkeeping system. Experience with practice management software, especially CCH, and MS Office products (Outlook, Teams, Excel, and Word) is essential. You must be able to work within a busy office environment across the client base and have previous experience working in public practice. You should be educated to degree or Accounting Technician level or equivalent and hold appropriate qualifications in Maths and English. ACCA qualification (or equivalent) or working towards ACCA qualification is required. Being a confident communicator to build relationships with clients, colleagues, and stakeholders is crucial. Personal Qualities You should have proven organisational skills, take ownership of tasks, and have excellent communication skills (verbal and written). Being enthusiastic, results-driven, cooperative, and having a positive and confident approach to work is important. You should be client-focused, have a quality approach to work (first time, on time, every time), and be able to work effectively in a team environment or on your own initiative. What You'll Get in Return This role offers a competitive salary and a 50% hybrid working pattern. The company has developed a set of Essential Behaviours that contribute to a positive culture. ACCA training support is available for successful candidates. Some overtime may be required at times of high workload, and some travel to support clients or to other offices may be necessary. A driving licence is beneficial. Interested in hearing more about this opportunity? If you're ready to take on this exciting role, apply today. If this job isn't quite right for you, but you're looking for a new position, please contact them for a confidential discussion about your career #
Jul 27, 2025
Full time
Senior Client Advisor Hays is working with a client who is actively looking for an experienced Senior Client Advisor to join their Finance Outsourcing team. This role is perfect for someone who is ready to take responsibility for a portfolio of clients and contribute to a dynamic Business Advisory Services team. Your New Company One of the largest independent accountancy firms in Scotland. The firm provides a wide range of services, including accounting, business advisory, and tax consultancy, to clients across the UK and Ireland. They are known for their strong client relationships and sector-specific expertise. About the Team The team comprises professional sub-teams covering Finance Outsourcing (bookkeeping), Accounts, and a specialist GP Practice service provision. The client base includes small and medium-sized organisations across various industry sectors, including charities, farming, retail, and healthcare. The team supports clients with compliance and advisory services, including audit-exempt statutory accounts for limited companies and unincorporated businesses. They also assist the tax team with the preparation of draft tax computations and provide a full range of company secretarial services. Outsourced finance support ranges from bookkeeping and management accounts to a full virtual finance function. The team specialises in various sectors, including Healthcare, Hospitality, Farming, and Charities. They are Xero experts and predominantly use Xero for bookkeeping and accounts preparation, with CCH for final accounts production. Your New Role As a Senior Client Advisor, you'll manage your own portfolio of clients, ensuring the smooth running of the portfolio from start to finish. This includes liaising with clients over the timetable for work, data collection, and progress, ensuring assignments are completed to agreed timetables and budgets, and addressing and resolving any questions or issues that arise. You'll ensure excellent communication with clients and the team, issue fees promptly, manage work in progress (WIP) within set criteria, and proactively manage internal workflows. You'll also support and contribute to the management of the department, including business development, sales and marketing, quality, admin processes, and resource planning. Coaching and supporting team members will be a key part of your role, along with any other appropriate tasks as directed by the Manager. What You'll Need to Succeed To be successful in this role, you'll need excellent knowledge of, and proven experience in, bookkeeping, VAT, and management accounts preparation. You should have working experience with cloud bookkeeping software such as Xero, Sage Business Cloud, QuickBooks Online, and related apps, including setting up and onboarding clients to a cloud bookkeeping system. Experience with practice management software, especially CCH, and MS Office products (Outlook, Teams, Excel, and Word) is essential. You must be able to work within a busy office environment across the client base and have previous experience working in public practice. You should be educated to degree or Accounting Technician level or equivalent and hold appropriate qualifications in Maths and English. ACCA qualification (or equivalent) or working towards ACCA qualification is required. Being a confident communicator to build relationships with clients, colleagues, and stakeholders is crucial. Personal Qualities You should have proven organisational skills, take ownership of tasks, and have excellent communication skills (verbal and written). Being enthusiastic, results-driven, cooperative, and having a positive and confident approach to work is important. You should be client-focused, have a quality approach to work (first time, on time, every time), and be able to work effectively in a team environment or on your own initiative. What You'll Get in Return This role offers a competitive salary and a 50% hybrid working pattern. The company has developed a set of Essential Behaviours that contribute to a positive culture. ACCA training support is available for successful candidates. Some overtime may be required at times of high workload, and some travel to support clients or to other offices may be necessary. A driving licence is beneficial. Interested in hearing more about this opportunity? If you're ready to take on this exciting role, apply today. If this job isn't quite right for you, but you're looking for a new position, please contact them for a confidential discussion about your career #
Reapit - Who are we? Reapit is the original end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents build relationships and grow their businesses for more than 25 years. Our technology empowers property professionals across Europe, the Middle East, Australia, and New Zealand to work with buyers, sellers, tenants, and landlords to deliver a dream home experience. Worldwide, over 78,000 agents across more than 15,000 branches use Reapit to run their businesses, manage properties, collect rent, engage clients, and provide outstanding customer service every time. What you'll be doing Reporting to the Partners & Commercial Director, you'll be involved in: Support Partner Onboarding: Assist in coordinating onboarding activities and helping new partners get started with the platform and tools. Partner Enablement: Support training sessions, update documentation, and help partners understand key features and best practices. Communication: Serve as a responsive point of contact for partner inquiries, escalating issues when necessary. Data & Reporting: Help track partner engagement, usage metrics, and feedback to support ongoing success efforts. Collaboration: Work closely with internal teams including sales, support, and marketing to ensure partners receive timely and accurate information. Process Improvement: Contribute ideas for improving partner workflows, resources, and communications based on day-to-day observations. Documentation: Maintain and update partner-facing materials such as guides, FAQs, and onboarding checklists. Who we're looking for At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you. 1-2 years of experience in customer success, account management, support, or partner-facing roles (internships or part-time work considered). Strong communication and interpersonal skills. Highly organized with attention to detail. Comfortable learning new software and tools (e.g., CRM, help desk, or project management platforms). A collaborative team player with a willingness to take initiative. Passion for delivering a great partner and customer experience. Experience in a SaaS, technology, or B2B environment. Familiarity with tools like Salesforce, HubSpot, or Zendesk. What your impact and success looks like As a Partner Customer Success Manager we expect your success and impact in the early stages of your career with us to look something like this: 1-Month Plan: Orientation & Foundation Goals: Understand the company's partner strategy, value proposition, and app integrations. Build foundational knowledge of tools, processes, and teams. Start the process of being the go to person for Partner, API related questions. Key Activities: Complete onboarding and internal training (tools, systems, product, CRM, AppMarket). Meet with key stakeholders (Partnerships, Product, Marketing, Sales, CSMs, Support). Review partner documentation, current integrations, and the partner lifecycle. Shadow partnership and sales calls to understand partner conversations. Gain access to and explore key platforms (Jira, Salesforce, HubSpot, AppMarket, etc.). Success Metrics: Onboarded and trained in all systems. Completed a "Partner Playbook" review. Introduced to at least 5 strategic partners or internal sponsor accounts. Documented understanding of partnership categories (tech, services, integrations). 3-Month Plan: Engagement & Contribution Goals: Begin contributing to partner management and engagement. Support internal teams and assist in execution of partner initiatives. Successfully managing all incoming Partner queries, P3,P4 ticket items include Key Activities: Support CSMs and Sales with partner insights and materials. Assist in scheduling and preparing for partner QBRs or joint campaigns. Help manage Jira/API tickets and support the Partnerships/Product sync. Track partner adoption data and user engagement using admin portal or dashboards. Assist in building partner enablement content or email marketing templates. Success Metrics: Supported 2-3 Functional or Premium partner initiatives (e.g. App support, UAT, onboarding). Contributed to a partner newsletter, enablement asset, or training doc. Presented insights from partner usage or campaign data to the team. Positive feedback from internal stakeholders on support and collaboration. 6-Month Plan: Ownership & Impact Goals: Own a segment of partners or a specific function (e.g., communications, events, reporting). Drive value and improvements in partner performance and engagement. Become the go to person for Partner, API related questions Key Activities: Manage regular partner check-ins or communications. Own the process for a specific partner-related project (e.g., AppMarket campaign, email platform rollout). Help streamline internal workflows (e.g., partner onboarding, support ticket process). Build and present a quarterly partner performance review deck. Success Metrics: Independently managing 5-10 partners or a defined function (Functional-Premium) Led execution of a campaign or internal process improvement. Contributed to a measurable increase in partner engagement, installs, or lead generation. Recognized as a reliable go-to for at least one cross-functional team. What's in it for you? We operate a Flexible Working Policy, and we would like for you to work from one of our UK offices, 1-2 days a month. We're offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You'll feel part of a special team. You can expect a highly competitive salary and some great benefits, including: 5.5% employer pension contribution 20 days annual leave (plus a day for your birthday) increasing by a day for every year worked (capped at 24 days) Business permitting, we're closed over Christmas, to give you time back to your friends and family Formal and in-house training for your L&D plus access to Go1 - the worlds largest online learning library Health benefits including Gym Flex via Benenden Health, annual flu vaccinations and many others Season ticket loan Regular local and companywide social events including Tucker Thursday - mouth-watering cuisine delivered straight to the office doors once a month! Opportunity to participate in retail benefits and savings via our Benefits partner, Zest! Don't tick all the boxes? Neither do we We care about our industry and want it to become a more inclusive and diverse place to work. So, we're driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.
Jul 27, 2025
Full time
Reapit - Who are we? Reapit is the original end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents build relationships and grow their businesses for more than 25 years. Our technology empowers property professionals across Europe, the Middle East, Australia, and New Zealand to work with buyers, sellers, tenants, and landlords to deliver a dream home experience. Worldwide, over 78,000 agents across more than 15,000 branches use Reapit to run their businesses, manage properties, collect rent, engage clients, and provide outstanding customer service every time. What you'll be doing Reporting to the Partners & Commercial Director, you'll be involved in: Support Partner Onboarding: Assist in coordinating onboarding activities and helping new partners get started with the platform and tools. Partner Enablement: Support training sessions, update documentation, and help partners understand key features and best practices. Communication: Serve as a responsive point of contact for partner inquiries, escalating issues when necessary. Data & Reporting: Help track partner engagement, usage metrics, and feedback to support ongoing success efforts. Collaboration: Work closely with internal teams including sales, support, and marketing to ensure partners receive timely and accurate information. Process Improvement: Contribute ideas for improving partner workflows, resources, and communications based on day-to-day observations. Documentation: Maintain and update partner-facing materials such as guides, FAQs, and onboarding checklists. Who we're looking for At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you. 1-2 years of experience in customer success, account management, support, or partner-facing roles (internships or part-time work considered). Strong communication and interpersonal skills. Highly organized with attention to detail. Comfortable learning new software and tools (e.g., CRM, help desk, or project management platforms). A collaborative team player with a willingness to take initiative. Passion for delivering a great partner and customer experience. Experience in a SaaS, technology, or B2B environment. Familiarity with tools like Salesforce, HubSpot, or Zendesk. What your impact and success looks like As a Partner Customer Success Manager we expect your success and impact in the early stages of your career with us to look something like this: 1-Month Plan: Orientation & Foundation Goals: Understand the company's partner strategy, value proposition, and app integrations. Build foundational knowledge of tools, processes, and teams. Start the process of being the go to person for Partner, API related questions. Key Activities: Complete onboarding and internal training (tools, systems, product, CRM, AppMarket). Meet with key stakeholders (Partnerships, Product, Marketing, Sales, CSMs, Support). Review partner documentation, current integrations, and the partner lifecycle. Shadow partnership and sales calls to understand partner conversations. Gain access to and explore key platforms (Jira, Salesforce, HubSpot, AppMarket, etc.). Success Metrics: Onboarded and trained in all systems. Completed a "Partner Playbook" review. Introduced to at least 5 strategic partners or internal sponsor accounts. Documented understanding of partnership categories (tech, services, integrations). 3-Month Plan: Engagement & Contribution Goals: Begin contributing to partner management and engagement. Support internal teams and assist in execution of partner initiatives. Successfully managing all incoming Partner queries, P3,P4 ticket items include Key Activities: Support CSMs and Sales with partner insights and materials. Assist in scheduling and preparing for partner QBRs or joint campaigns. Help manage Jira/API tickets and support the Partnerships/Product sync. Track partner adoption data and user engagement using admin portal or dashboards. Assist in building partner enablement content or email marketing templates. Success Metrics: Supported 2-3 Functional or Premium partner initiatives (e.g. App support, UAT, onboarding). Contributed to a partner newsletter, enablement asset, or training doc. Presented insights from partner usage or campaign data to the team. Positive feedback from internal stakeholders on support and collaboration. 6-Month Plan: Ownership & Impact Goals: Own a segment of partners or a specific function (e.g., communications, events, reporting). Drive value and improvements in partner performance and engagement. Become the go to person for Partner, API related questions Key Activities: Manage regular partner check-ins or communications. Own the process for a specific partner-related project (e.g., AppMarket campaign, email platform rollout). Help streamline internal workflows (e.g., partner onboarding, support ticket process). Build and present a quarterly partner performance review deck. Success Metrics: Independently managing 5-10 partners or a defined function (Functional-Premium) Led execution of a campaign or internal process improvement. Contributed to a measurable increase in partner engagement, installs, or lead generation. Recognized as a reliable go-to for at least one cross-functional team. What's in it for you? We operate a Flexible Working Policy, and we would like for you to work from one of our UK offices, 1-2 days a month. We're offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You'll feel part of a special team. You can expect a highly competitive salary and some great benefits, including: 5.5% employer pension contribution 20 days annual leave (plus a day for your birthday) increasing by a day for every year worked (capped at 24 days) Business permitting, we're closed over Christmas, to give you time back to your friends and family Formal and in-house training for your L&D plus access to Go1 - the worlds largest online learning library Health benefits including Gym Flex via Benenden Health, annual flu vaccinations and many others Season ticket loan Regular local and companywide social events including Tucker Thursday - mouth-watering cuisine delivered straight to the office doors once a month! Opportunity to participate in retail benefits and savings via our Benefits partner, Zest! Don't tick all the boxes? Neither do we We care about our industry and want it to become a more inclusive and diverse place to work. So, we're driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.
We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.'s continued legacy. As Tiffany Store Managers, we embody the Tiffany brand with joy and inspire our teams to achieve excellence. We foster a winning spirit, leading by example to celebrate and cherish all clients. As agile entrepreneurs, we always seek out new opportunities to build long-lasting personal connections. Thoughtful •Drive team accountability in delivering unparalleled service andachieving store KPIs (sales, client experience,operational excellence) •Demonstrate anentrepreneurialmindset and strategic vision that incorporate sales,clients and teams' development •Lead by example and actively coach the team on the sales floor, supporting professional growth and development •Possess a deep market understanding,insights on competitors' practicesand cultivate a strong network in respective communities to enhance the client experience •Ensure compliance withTiffany & LVMHprocedures; facilitate seamless collaboration between client-facing and operational teams •Create an inclusive and supportive team environment, centered on the belief that People Make the Difference Curious •Inspire clients and teams through authentic brand storytelling, effectively conveying Tiffany's legacy of craftsmanship, brand commitment and integrity •Demonstrate active listening, connect with clients and teams by asking strategic questions and establishing lasting relationships •Collaborate with headquarters and regional teams to share feedback about store needs •Display professionalism and exercise agility, adapting behavior and implementing feedback, appropriately •Empower team to reach their potential, exercise resilience and celebrate innovation •Lead by example with a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy •Motivate and guide team to exceed goals and strategically assume new, challenging assignments •Drive team adoption of new tools, systems, and ways of working Your Profile •Minimum of 7-10 years of sales management experience •Sales and clienteling leader in an omnichannel luxury environment with proven track recordin achieving commercial results •Leadership and interpersonal skills: inspiring and trusted leader with demonstrated capability in recruitment, development and retention of talents for both client facing and operation teams •Passion for luxury retail environments; jewelry / watch expertise is a plus •Established high-end network; ability to cultivate connections and expand client-base •Organized and efficient, with track record in retail operational excellence and related digital tools and KPIs •Experience overseeing in-store operational and omnichannel activities, ensuring store inventory accuracy and accountability •Flexibility to work non-traditional hours, including days, nights, weekends, and holidays Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world's most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler's core values of inventiveness, craft and joy in designs that endure across generations. As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
Jul 27, 2025
Full time
We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.'s continued legacy. As Tiffany Store Managers, we embody the Tiffany brand with joy and inspire our teams to achieve excellence. We foster a winning spirit, leading by example to celebrate and cherish all clients. As agile entrepreneurs, we always seek out new opportunities to build long-lasting personal connections. Thoughtful •Drive team accountability in delivering unparalleled service andachieving store KPIs (sales, client experience,operational excellence) •Demonstrate anentrepreneurialmindset and strategic vision that incorporate sales,clients and teams' development •Lead by example and actively coach the team on the sales floor, supporting professional growth and development •Possess a deep market understanding,insights on competitors' practicesand cultivate a strong network in respective communities to enhance the client experience •Ensure compliance withTiffany & LVMHprocedures; facilitate seamless collaboration between client-facing and operational teams •Create an inclusive and supportive team environment, centered on the belief that People Make the Difference Curious •Inspire clients and teams through authentic brand storytelling, effectively conveying Tiffany's legacy of craftsmanship, brand commitment and integrity •Demonstrate active listening, connect with clients and teams by asking strategic questions and establishing lasting relationships •Collaborate with headquarters and regional teams to share feedback about store needs •Display professionalism and exercise agility, adapting behavior and implementing feedback, appropriately •Empower team to reach their potential, exercise resilience and celebrate innovation •Lead by example with a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy •Motivate and guide team to exceed goals and strategically assume new, challenging assignments •Drive team adoption of new tools, systems, and ways of working Your Profile •Minimum of 7-10 years of sales management experience •Sales and clienteling leader in an omnichannel luxury environment with proven track recordin achieving commercial results •Leadership and interpersonal skills: inspiring and trusted leader with demonstrated capability in recruitment, development and retention of talents for both client facing and operation teams •Passion for luxury retail environments; jewelry / watch expertise is a plus •Established high-end network; ability to cultivate connections and expand client-base •Organized and efficient, with track record in retail operational excellence and related digital tools and KPIs •Experience overseeing in-store operational and omnichannel activities, ensuring store inventory accuracy and accountability •Flexibility to work non-traditional hours, including days, nights, weekends, and holidays Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world's most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler's core values of inventiveness, craft and joy in designs that endure across generations. As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
We are looking for a leader with good understanding of online advertising, strategic thinking capabilities, people leadership skills, rigorous execution skills and a collaborative mindset to grow and develop the team that works with Large & Growth advertising customers of Amazon worldwide. This is an opportunity to scale a global program with the potential for explosive growth, standing at the intersection of e-commerce and advertising. This person will be responsible for setting up and scaling relevant programs, improve performance of existing programs, lead and motivate a large team, hire and mentor talent, influence Product and Engineering on product requirements and work effectively with stakeholders across time zones and functions and ensure that the strategic and tactical goals are met. The ideal person will be comfortable in an ambiguous environment of explosive growth, and be comfortable making fast paced decisions using data and insights. This person would also be flexible enough to both diving deep or go broad and high level with ease. Key job responsibilities Working with their teams, the leader should be able to: • Build, and scale programs which eliminate barriers to Advertiser success and help grow their business. • Coach ad success specialists to develop advertising solutions that will deliver high impact. • Define metrics to help improve advertising solutions, provide insights to Sales teams and grow business. Prepare weekly / quarterly reviews, business documents • Set stretch goals and deliver against them on a weekly, monthly, quarterly and yearly basis. • Hire, groom and grow team members. A day in the life Working with their teams, the leader should be able to: • Build, and scale programs which eliminate barriers to Advertiser success and help grow their business. • Coach ad success specialists to develop advertising solutions that will deliver high impact. • Define metrics to help improve advertising solutions, provide insights to Sales teams and grow business. Prepare weekly / quarterly reviews, business documents • Set stretch goals and deliver against them on a weekly, monthly, quarterly and yearly basis. • Hire, groom and grow team members. About the team Amazon has a portfolio of advertising products across Search and Display advertising. The Advertiser Success Team with a footprint across India, China and Barcelona, has functional expertise in, campaign optimization, Account management, Market analysis and Program management. Working with Advertisers, Account Managers , Account Executives and Product & Program Managers, we champion the voice of customers in the organization and influence product road map to enhance customer experience and help them improve their business through advertising. BASIC QUALIFICATIONS - Bachelor's degree - Knowledge of digital creative production, ad serving, cross-channel attribution, and media analytics - Experience analyzing data and best practices to assess performance drivers - Experience influencing internal and external stakeholders - 5+ Years of direct team management experience (Handling team of 10 or more, conducting Talent Reviews and mentoring team) PREFERRED QUALIFICATIONS - Preferred educational qualification of an MBA, with a digital marketing experience. - Experience of managing a team in the current role. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: June 16, 2025 (Updated about 1 hour ago) Posted: June 12, 2025 (Updated about 2 hours ago) Posted: June 11, 2025 (Updated about 2 hours ago) Posted: June 11, 2025 (Updated about 2 hours ago) Posted: June 16, 2025 (Updated about 3 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 27, 2025
Full time
We are looking for a leader with good understanding of online advertising, strategic thinking capabilities, people leadership skills, rigorous execution skills and a collaborative mindset to grow and develop the team that works with Large & Growth advertising customers of Amazon worldwide. This is an opportunity to scale a global program with the potential for explosive growth, standing at the intersection of e-commerce and advertising. This person will be responsible for setting up and scaling relevant programs, improve performance of existing programs, lead and motivate a large team, hire and mentor talent, influence Product and Engineering on product requirements and work effectively with stakeholders across time zones and functions and ensure that the strategic and tactical goals are met. The ideal person will be comfortable in an ambiguous environment of explosive growth, and be comfortable making fast paced decisions using data and insights. This person would also be flexible enough to both diving deep or go broad and high level with ease. Key job responsibilities Working with their teams, the leader should be able to: • Build, and scale programs which eliminate barriers to Advertiser success and help grow their business. • Coach ad success specialists to develop advertising solutions that will deliver high impact. • Define metrics to help improve advertising solutions, provide insights to Sales teams and grow business. Prepare weekly / quarterly reviews, business documents • Set stretch goals and deliver against them on a weekly, monthly, quarterly and yearly basis. • Hire, groom and grow team members. A day in the life Working with their teams, the leader should be able to: • Build, and scale programs which eliminate barriers to Advertiser success and help grow their business. • Coach ad success specialists to develop advertising solutions that will deliver high impact. • Define metrics to help improve advertising solutions, provide insights to Sales teams and grow business. Prepare weekly / quarterly reviews, business documents • Set stretch goals and deliver against them on a weekly, monthly, quarterly and yearly basis. • Hire, groom and grow team members. About the team Amazon has a portfolio of advertising products across Search and Display advertising. The Advertiser Success Team with a footprint across India, China and Barcelona, has functional expertise in, campaign optimization, Account management, Market analysis and Program management. Working with Advertisers, Account Managers , Account Executives and Product & Program Managers, we champion the voice of customers in the organization and influence product road map to enhance customer experience and help them improve their business through advertising. BASIC QUALIFICATIONS - Bachelor's degree - Knowledge of digital creative production, ad serving, cross-channel attribution, and media analytics - Experience analyzing data and best practices to assess performance drivers - Experience influencing internal and external stakeholders - 5+ Years of direct team management experience (Handling team of 10 or more, conducting Talent Reviews and mentoring team) PREFERRED QUALIFICATIONS - Preferred educational qualification of an MBA, with a digital marketing experience. - Experience of managing a team in the current role. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: June 16, 2025 (Updated about 1 hour ago) Posted: June 12, 2025 (Updated about 2 hours ago) Posted: June 11, 2025 (Updated about 2 hours ago) Posted: June 11, 2025 (Updated about 2 hours ago) Posted: June 16, 2025 (Updated about 3 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
About Klook We are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world. Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook. We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values: Customer First Push Boundaries Critical Thinking Build for Scale Less is More Win as One We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us! About Sales and Business Development Sales and Business Development are a group of explorers, always looking for your next favorite adventure. We work with businesses on the ground to find new experiences for our users, negotiate exclusive deals and unleash our merchant partner's full potential through account management. About this role : Lead Klook's largest and most important market in Europe. Be heavily involved in establishing Klook as the leading OTA in the France market by mastering merchant relationships and building strategic deals that unlocks high quality supply for Klook's customer base. What you'll do (Main Accountabilities) Strategic Sales Planning and Execution: Create and deliver compelling sales pitches to existing merchants, driving engagement and retention. Negotiate with existing merchants to drive revenue growth (promotions, marketing exposure, supply strength, partner programs, etc) to help surpass goals. Merchant Communication and Strategy : Maintain regular communication with merchants, conduct business reviews, opportunity identification and updates with merchants on a routine basis. Partner Engagement and Relationship Management : Build trust and relationships with partners to enhance their sales potential across Klook's platforms, effectively conveying Klook's strengths and brand value while proactively understanding merchants' business situations and requirements. Key Account Management: Apply key account management principles to nurture and expand relationships with priority merchants. Cross-Functional Coordination : Collaborate closely with various internal functions (e.g., marketing, supplier operations, customer service, finance) to maximize sales, ensure alignment, enhance operational efficiency, drive customer satisfaction and repeat business. What you'll need (Capabilities) Advanced Sales Techniques : Mastery in various advanced sales techniques and deal-making such as complex negotiations, strategic partnerships, consultative selling, and high-level relationship management, essential for driving significant growth and securing large-scale partnerships with existing accounts. Ability to formulate scalable sales strategies for the vertical/region. Advanced Market Research and Analysis : Advanced analytical skills to conduct in-depth market research, interpret complex data/market trends, understand competitor actions, and analyze key metrics that enables strategic insights at a senior level to allow for key decision-making, opportunity identification and resource prioritization. Problem-Solving Expertise : Demonstrated ability to tackle complex challenges and address sophisticated merchant needs and challenges at a senior level, employing innovative and strategic problem-solving approaches to overcome obstacles and drive sales success. Commercial mindset : Entrepreneurial spirit to connect all pieces together and grow business as a 'company' rather than an isolated BU. A fast learner with a high degree of persistence and resourcefulness to get things done. Sensitive to real world trends and willing to experiment. Strategic Relationship Building : Proven track record of building and maintaining strategic, high-level relationships with key/large merchants and partners, leveraging deep insights into their priorities, pain points, decision-making processes, and competitive landscapes to drive long-term partnerships and business growth. Business Acumen : Advanced application of key business principles, metrics, and industry and/or destination landscapes at a senior level, coupled with extensive knowledge of the company's products/services and strategic vision, critical for driving strategic planning, business growth, and achieving ambitious goals. Language requirements : French language proficiency is a plus, but not absolutely necessary. What you'll get An awesome team of international colleagues A rare chance to build a global travel and leisure brand with a long runway of opportunities ahead An environment that values and supports your growth Ownership of projects with real impact No boredom! Every day is a new exciting challenge Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We're dedicated to creating a welcoming and supportive culture where everyone belongs. Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter ("Agency"). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes. An Agency must obtain advance written approval from Klook's Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.
Jul 27, 2025
Full time
About Klook We are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world. Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook. We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values: Customer First Push Boundaries Critical Thinking Build for Scale Less is More Win as One We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us! About Sales and Business Development Sales and Business Development are a group of explorers, always looking for your next favorite adventure. We work with businesses on the ground to find new experiences for our users, negotiate exclusive deals and unleash our merchant partner's full potential through account management. About this role : Lead Klook's largest and most important market in Europe. Be heavily involved in establishing Klook as the leading OTA in the France market by mastering merchant relationships and building strategic deals that unlocks high quality supply for Klook's customer base. What you'll do (Main Accountabilities) Strategic Sales Planning and Execution: Create and deliver compelling sales pitches to existing merchants, driving engagement and retention. Negotiate with existing merchants to drive revenue growth (promotions, marketing exposure, supply strength, partner programs, etc) to help surpass goals. Merchant Communication and Strategy : Maintain regular communication with merchants, conduct business reviews, opportunity identification and updates with merchants on a routine basis. Partner Engagement and Relationship Management : Build trust and relationships with partners to enhance their sales potential across Klook's platforms, effectively conveying Klook's strengths and brand value while proactively understanding merchants' business situations and requirements. Key Account Management: Apply key account management principles to nurture and expand relationships with priority merchants. Cross-Functional Coordination : Collaborate closely with various internal functions (e.g., marketing, supplier operations, customer service, finance) to maximize sales, ensure alignment, enhance operational efficiency, drive customer satisfaction and repeat business. What you'll need (Capabilities) Advanced Sales Techniques : Mastery in various advanced sales techniques and deal-making such as complex negotiations, strategic partnerships, consultative selling, and high-level relationship management, essential for driving significant growth and securing large-scale partnerships with existing accounts. Ability to formulate scalable sales strategies for the vertical/region. Advanced Market Research and Analysis : Advanced analytical skills to conduct in-depth market research, interpret complex data/market trends, understand competitor actions, and analyze key metrics that enables strategic insights at a senior level to allow for key decision-making, opportunity identification and resource prioritization. Problem-Solving Expertise : Demonstrated ability to tackle complex challenges and address sophisticated merchant needs and challenges at a senior level, employing innovative and strategic problem-solving approaches to overcome obstacles and drive sales success. Commercial mindset : Entrepreneurial spirit to connect all pieces together and grow business as a 'company' rather than an isolated BU. A fast learner with a high degree of persistence and resourcefulness to get things done. Sensitive to real world trends and willing to experiment. Strategic Relationship Building : Proven track record of building and maintaining strategic, high-level relationships with key/large merchants and partners, leveraging deep insights into their priorities, pain points, decision-making processes, and competitive landscapes to drive long-term partnerships and business growth. Business Acumen : Advanced application of key business principles, metrics, and industry and/or destination landscapes at a senior level, coupled with extensive knowledge of the company's products/services and strategic vision, critical for driving strategic planning, business growth, and achieving ambitious goals. Language requirements : French language proficiency is a plus, but not absolutely necessary. What you'll get An awesome team of international colleagues A rare chance to build a global travel and leisure brand with a long runway of opportunities ahead An environment that values and supports your growth Ownership of projects with real impact No boredom! Every day is a new exciting challenge Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We're dedicated to creating a welcoming and supportive culture where everyone belongs. Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter ("Agency"). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes. An Agency must obtain advance written approval from Klook's Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.
About the Role: Grade Level (for internal use): 10 The Team: It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact: Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a key factor in revenue retention and growth. We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within the team towards a more product-focused role. You will also develop skills which will prepare you for relationship management, sales or product specialist roles. Responsibilities: Develop and execut e proactive, creative, and ongoing contact initiatives in partnership with M arketing , Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Sales Force Educate and spread awareness within the client-base about our capabilities to increase usage, leveraging the knowledge of product specialists Increase adoption/usage by focusing on distinct users to increase usage and overall increase in number of users Provide platform, product functionality and new release training (on-site or virtually) specific to a user job function, liaise with product management team to master new product enhancements and relay client feedback on an ongoing basis In partnership with our usage analytics team, monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs Ensure enhancement requests from clients are routed to product stakeholders Leverage internal sales tools to optimize client engagement, eg. CRM and Cadence systems What We're Looking For: Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment Experience in a consultative sale s or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications: Bachelor's degree required (Finance, Economics or related field preferred ) Strong MS office (Word, Excel, PowerPoint) skills are required 1-3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred Any knowledge of CRM systems (such as ChurnZero, SalesLoft) or research platforms would be advantageous About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO . click apply for full job details
Jul 27, 2025
Full time
About the Role: Grade Level (for internal use): 10 The Team: It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact: Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a key factor in revenue retention and growth. We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within the team towards a more product-focused role. You will also develop skills which will prepare you for relationship management, sales or product specialist roles. Responsibilities: Develop and execut e proactive, creative, and ongoing contact initiatives in partnership with M arketing , Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Sales Force Educate and spread awareness within the client-base about our capabilities to increase usage, leveraging the knowledge of product specialists Increase adoption/usage by focusing on distinct users to increase usage and overall increase in number of users Provide platform, product functionality and new release training (on-site or virtually) specific to a user job function, liaise with product management team to master new product enhancements and relay client feedback on an ongoing basis In partnership with our usage analytics team, monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs Ensure enhancement requests from clients are routed to product stakeholders Leverage internal sales tools to optimize client engagement, eg. CRM and Cadence systems What We're Looking For: Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment Experience in a consultative sale s or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications: Bachelor's degree required (Finance, Economics or related field preferred ) Strong MS office (Word, Excel, PowerPoint) skills are required 1-3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred Any knowledge of CRM systems (such as ChurnZero, SalesLoft) or research platforms would be advantageous About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO . click apply for full job details
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Through its Global Commercial Services Group (GCS), American Express is a leading issuer of commercial cards / expense management solutions, and B2B supplier payments instruments serving more than 60% of the Fortune 500 companies, as well as tens of thousands of mid-sized corporations worldwide in over 200 countries. In the UK, our Global Client Group (GCG) is a diverse team of highly skilled client management professionals responsible for developing, expanding and managing the relationships of our most prestigious global commercial services clients located and headquartered in the UK market. We have a Director opportunity based in London and starting with immediate effect. This GCS GCG Director position is responsible for providing global strategic thought leadership, leading a global, regional and local team, fronting key GCS negotiations, managing senior relationships and driving profitable business growth with some of our largest global customers, located and headquartered in the UK. The team, therefore, have a combined global, regional and local market accountability, executing the global strategy of their headquartered portfolio and the regional and/or local strategy for GCG customers headquartered elsewhere, predominantly the U.S. The successful candidate will be a consummate relationship leader, managing senior level relationships across this global portfolio. Equally, the Director will operate across GCS in an open and collaborative manner, interfacing with the local GCS UK team, GCG colleagues in all other regions and all other GCS business functions including Servicing, Pricing, Product Management, Field Enablement, Implementation, Legal, Risk, Global Business Development and Marketing etc. The position involves leading a team of five client managers with global, European and local UK responsibilities. The team currently manage a portfolio of 9 global clients, 9 regional clients and 1 local UK client. Job Responsibilities: Drive a highly engaged and skilled global/regional/local client management team by providing strong inclusive people leadership and strategic thinking Continue to build and execute a clear business plan which retains, expands and grows this portfolio Drive segment growth across the UK and other markets, closing remaining T&E gaps and accelerating B2B business expansion through deep relationship management, strong pipeline management and partnership with other teams Understand the clients changing requirements for net zero travel policy in the future and look to support this while maintaining revenues Demonstrate a strong growth mind-set and agile innovative thinking to drive differentiated value to customers and revenue generation via customized approach Take ownership and front global client negotiations to ensure profitable client retentions and provide regional support in close alignment with other global owners in other GCG teams Improve customer satisfaction via enhanced offering and added value services provided by outsourced program management resources and others Drive deep and senior client relationships across the portfolio, fostering client entrenchment Develop and implement retention strategies, including leadership of competitive RFP processes globally and across Europe Minimum Qualifications: A strong understanding of the commercial payments industry would be advantageous Strong people leadership skills The ability to create exceptional engagement and followership in a global and regional environment Strategic thought leadership The ability to design and execute a clear business plan across a complex, global environment, and translate that into actions and tactics that drive sustainable growth and retention A clear track record of results-driven commercial leadership, in a global, multi-market, cross-border team environment The ability to analyse and interpret business results and manage performance A strong business development and/or consultative sales background, growing and expanding business through collaboration, influence and negotiation A clear understanding of the global nature of our business and how cultural differences can influence client's strategic decision making Proven senior level negotiation, presentation and influencing skills to internal and external audiences to senior levels in large global organizations Excellent relationship management skills and a strong track record managing complex, global and regional portfolios The ability to solve issues, take business decisions Creative problem solver / proactive thinker Consummate communicator The ability to leverage strong internal partnerships across all areas of our business and beyond We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Jul 27, 2025
Full time
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Through its Global Commercial Services Group (GCS), American Express is a leading issuer of commercial cards / expense management solutions, and B2B supplier payments instruments serving more than 60% of the Fortune 500 companies, as well as tens of thousands of mid-sized corporations worldwide in over 200 countries. In the UK, our Global Client Group (GCG) is a diverse team of highly skilled client management professionals responsible for developing, expanding and managing the relationships of our most prestigious global commercial services clients located and headquartered in the UK market. We have a Director opportunity based in London and starting with immediate effect. This GCS GCG Director position is responsible for providing global strategic thought leadership, leading a global, regional and local team, fronting key GCS negotiations, managing senior relationships and driving profitable business growth with some of our largest global customers, located and headquartered in the UK. The team, therefore, have a combined global, regional and local market accountability, executing the global strategy of their headquartered portfolio and the regional and/or local strategy for GCG customers headquartered elsewhere, predominantly the U.S. The successful candidate will be a consummate relationship leader, managing senior level relationships across this global portfolio. Equally, the Director will operate across GCS in an open and collaborative manner, interfacing with the local GCS UK team, GCG colleagues in all other regions and all other GCS business functions including Servicing, Pricing, Product Management, Field Enablement, Implementation, Legal, Risk, Global Business Development and Marketing etc. The position involves leading a team of five client managers with global, European and local UK responsibilities. The team currently manage a portfolio of 9 global clients, 9 regional clients and 1 local UK client. Job Responsibilities: Drive a highly engaged and skilled global/regional/local client management team by providing strong inclusive people leadership and strategic thinking Continue to build and execute a clear business plan which retains, expands and grows this portfolio Drive segment growth across the UK and other markets, closing remaining T&E gaps and accelerating B2B business expansion through deep relationship management, strong pipeline management and partnership with other teams Understand the clients changing requirements for net zero travel policy in the future and look to support this while maintaining revenues Demonstrate a strong growth mind-set and agile innovative thinking to drive differentiated value to customers and revenue generation via customized approach Take ownership and front global client negotiations to ensure profitable client retentions and provide regional support in close alignment with other global owners in other GCG teams Improve customer satisfaction via enhanced offering and added value services provided by outsourced program management resources and others Drive deep and senior client relationships across the portfolio, fostering client entrenchment Develop and implement retention strategies, including leadership of competitive RFP processes globally and across Europe Minimum Qualifications: A strong understanding of the commercial payments industry would be advantageous Strong people leadership skills The ability to create exceptional engagement and followership in a global and regional environment Strategic thought leadership The ability to design and execute a clear business plan across a complex, global environment, and translate that into actions and tactics that drive sustainable growth and retention A clear track record of results-driven commercial leadership, in a global, multi-market, cross-border team environment The ability to analyse and interpret business results and manage performance A strong business development and/or consultative sales background, growing and expanding business through collaboration, influence and negotiation A clear understanding of the global nature of our business and how cultural differences can influence client's strategic decision making Proven senior level negotiation, presentation and influencing skills to internal and external audiences to senior levels in large global organizations Excellent relationship management skills and a strong track record managing complex, global and regional portfolios The ability to solve issues, take business decisions Creative problem solver / proactive thinker Consummate communicator The ability to leverage strong internal partnerships across all areas of our business and beyond We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Do you enjoy working in a fast paced environment? Are you passionate about hospitality and making sure customers have the best experience? Then this is the role for you. Working in a 4 star prestigious venue within Cheshire, this Assistant F&B Manager role involves working with the Food & Beverage Manager in managing the hotel's busy food and beverage operations; including bar, restaurant and events. As an Assistant Food & Beverage Manager, you will ensure that your team are delivering excellent service to all customers, taking accountability for standards, training and sales. Your duties will include: - lead by example - liaise with your supervisors to effectively manage the operations - coach, mentor and appraise your team members - be hands on and supportive with your team - effective rota management in line with payroll budgets and business demands - recruitment and development of your team - being a point of contact and a presence within the venue to support with the overall management and delivery of the venue - hosting and running events - ensuring all compliance across all aspects of the department, including food safety, licensing laws and health and safety. - control of liquor stock - be the responsible person and be able to do undertake duty manager shifts on a rota basis - conflict management - be able to deal with any issues that may arise and be confident in complaint resolution You will need to be: - proactive - organised - customer focused - passionate about what you do - outgoing Benefits: - Access to upto 40% of your wages through WageStream - Pension scheme - Health care plan - Employee Assistance Programme If this sounds the job for you, then click to apply. INDMC
Jul 27, 2025
Full time
Do you enjoy working in a fast paced environment? Are you passionate about hospitality and making sure customers have the best experience? Then this is the role for you. Working in a 4 star prestigious venue within Cheshire, this Assistant F&B Manager role involves working with the Food & Beverage Manager in managing the hotel's busy food and beverage operations; including bar, restaurant and events. As an Assistant Food & Beverage Manager, you will ensure that your team are delivering excellent service to all customers, taking accountability for standards, training and sales. Your duties will include: - lead by example - liaise with your supervisors to effectively manage the operations - coach, mentor and appraise your team members - be hands on and supportive with your team - effective rota management in line with payroll budgets and business demands - recruitment and development of your team - being a point of contact and a presence within the venue to support with the overall management and delivery of the venue - hosting and running events - ensuring all compliance across all aspects of the department, including food safety, licensing laws and health and safety. - control of liquor stock - be the responsible person and be able to do undertake duty manager shifts on a rota basis - conflict management - be able to deal with any issues that may arise and be confident in complaint resolution You will need to be: - proactive - organised - customer focused - passionate about what you do - outgoing Benefits: - Access to upto 40% of your wages through WageStream - Pension scheme - Health care plan - Employee Assistance Programme If this sounds the job for you, then click to apply. INDMC
We're hiring a hands-on, operationally strong VP of Operations or Senior Operations Lead who is looking to step up into a COO-level title. We're looking for someone who thrives on driving execution, who can embed structure, ensure accountability across teams, and manage our internal operating system (OKRs, KPIs, and projects) with rigour and pace. You'll work closely with the CEO and leadership team to make sure we're delivering against our strategy but your strength will be in owning the how , not defining the what . The Role The Chief Operating Officer (COO) will work closely with Anthony, the CEO, to oversee company operations, delivery, metrics, and special projects. The COO will be instrumental in managing the execution of the company's strategic objectives, defining the operational framework, overseeing key metrics, facilitating strategic processes, and leading special projects. This role requires collaboration with executive teams and direct management of key personnel to foster a culture of rapid delivery and achieve the company's financial goals. Relationship with the CEO The COO and CEO will form a critical partnership. The COO will assume responsibility for the company's operating system, delivery, metrics, and special projects, allowing the CEO to focus on company vision, strategy, product vision, external representation, and market positioning. Relationship with Executive and Leadership Teams As a member of the Executive Team (comprising the CEO, COO, CCO, CTO, and fractional CFO), the COO will ensure that Executive Team members fulfill their roles concerning OKR delivery. The COO will contribute insights into the company's achievement of key metrics, budget tracking, and operational matters, coordinating and ensuring the execution of responsibilities assigned to the executive team. The Senior Leadership Team (SLT) includes the heads of Business Development, Existing Customer, People, Marketing, Legal, Product, and the Executive Team. The COO will ensure the SLT delivers actions aligned with the company strategy, fostering effective and harmonious working relationships. The COO will provide insights into team culture and performance to the CEO and, in collaboration with the CEO, establish effective meeting cadences and working methods for these groups. Building strong relationships with all Executive and SLT members is crucial for the COO's success. The COO must balance ensuring team members deliver on their responsibilities while being a trusted and approachable point of contact. Direct Reports The following individuals will report to the COO: Legal Counsel: Responsible for legal and compliance risk and customer contracting Revenue Operations Manager: Responsible for implementing software systems, reporting for business teams, and preparing company KPIs Operating System and Culture The COO will ensure the company operates with a highly effective system that delivers on its strategy to meet or exceed its financial model projections of £10 million ARR by FY2027. The COO will manage the systems, cadences, and processes that drive company delivery, primarily through OKRs and KPIs, while having the flexibility to implement other appropriate systems. The COO will play a pivotal role in promoting a 'startup' culture of rapid delivery, emphasizing quick execution, iteration, dropping unsuccessful initiatives, and scaling successful ones. The COO will embody and promote the value of 'deliver fast,' which includes a bias towards action, taking ownership, and ensuring external impact. Delivery: The COO will ensure effective delivery across the organization, aligning actions with company strategy and driving accountability. O/S Ownership: The COO will manage the company operating system (we currently use OKRs). They will facilitate a balanced approach that aligns top-down with the CEO and company strategy, while incorporating bottom-up input from teams Delivery Management: The COO will collaborate with the Executive and Senior Leadership Teams to drive project management and maintain accountability for Key Results (KRs). They will regularly review progress, identify bottlenecks, and implement solutions to ensure OKRs are achieved Strategic Alignment: The COO will ensure all actions and projects support the company's overarching strategy and maintain team focus on activities impacting this strategy Cross-functional Coordination: Managing dependencies and cross-team elements is a key responsibility. The COO will facilitate communication and collaboration between departments to ensure smooth execution of interdependent projects Project Ownership: The COO will either directly manage projects or ensure they are effectively managed by appropriate team members, providing oversight and support, and stepping in when necessary to maintain momentum and drive delivery Facilitating Strategy As the owner of the company operating system, the COO will ensure adherence to an annual (or other cadence) strategy and budgeting process, including a board strategy day and management offsite. Relationship with Finance The COO will maintain a key working relationship with the fractional CFO and any future full-time CFO. The CFO will handle the annual budgeting processes, production of management accounts, cash flow analysis, cap table maintenance, investor reporting, banking, and key financial metrics. The COO will collaborate with the CFO and assist with operational finance matters as required. Metrics and Analysis The COO will be responsible for owning, preparing, and analyzing metrics across the organization, ensuring alignment with key metrics required to meet the company strategy. Ownership of Company Metrics: The COO will take full ownership of metrics across the organization, including financial and SaaS metrics, to ensure the company meets its financial projections. Metrics will be embedded into the company's operating system, with team members understanding their role in impacting these metrics Tracking Strategy Impact: The COO will define a set of metrics reflecting the achievement of the company's strategy, refining these over time as the strategy evolves Preparation and Reporting: Directing the Revenue Operations Manager, the COO will prepare and report comprehensive metrics for all key business areas, including sales pipeline metrics and the company's KPI deck Analysis and Insights: The COO will analyze metrics, including key SaaS metrics, to derive actionable insights and identify opportunities and risks for the business Requirements What We Need from You Proven experience in an operational leadership role within a SaaS startup or scale-up Strong background in operational management and delivering against strategic goals Excellent ability to scale operations efficiently, creating systems and processes that support rapid growth Outstanding leadership skills with a track record of building and managing high-performing teams Strong cross-functional coordination and communication skills, ensuring alignment across departments Ability to operate in a fast-paced, dynamic environment with a startup mentality and growth mindset Preferred But Not Required Experience in a B2B enterprise SaaS environment Familiarity with legal practice, law firms, or legal tech. Benefits What we offer you: 25 days holiday per year (plus public holidays) Early Finish Fridays - on the last Friday of every month, we finish at lunchtime! Pension with NEST Personal Learning & Development budget Access to Mental healthcare for you and your immediate family Enhanced parental leave policies so you can spend more time with your family Lots of opportunities for accelerated professional development and career progression Work alongside a supportive and talented team with the opportunity to grow one of the world's leading LegalTech scale-ups A warm, genuinely collaborative culture and an awesome team; and Regular socials Power in diversity We put users at the heart of our design to provide legal transaction experiences that everyone loves. In order to make that a reality, we seek to foster a diverse and inclusive working environment that can empower our people to be creative, effective and innovative, to build a brand we are proud of. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence. We're committed to building a diverse team and are constantly looking for ways to improve our processes to help us do that.
Jul 27, 2025
Full time
We're hiring a hands-on, operationally strong VP of Operations or Senior Operations Lead who is looking to step up into a COO-level title. We're looking for someone who thrives on driving execution, who can embed structure, ensure accountability across teams, and manage our internal operating system (OKRs, KPIs, and projects) with rigour and pace. You'll work closely with the CEO and leadership team to make sure we're delivering against our strategy but your strength will be in owning the how , not defining the what . The Role The Chief Operating Officer (COO) will work closely with Anthony, the CEO, to oversee company operations, delivery, metrics, and special projects. The COO will be instrumental in managing the execution of the company's strategic objectives, defining the operational framework, overseeing key metrics, facilitating strategic processes, and leading special projects. This role requires collaboration with executive teams and direct management of key personnel to foster a culture of rapid delivery and achieve the company's financial goals. Relationship with the CEO The COO and CEO will form a critical partnership. The COO will assume responsibility for the company's operating system, delivery, metrics, and special projects, allowing the CEO to focus on company vision, strategy, product vision, external representation, and market positioning. Relationship with Executive and Leadership Teams As a member of the Executive Team (comprising the CEO, COO, CCO, CTO, and fractional CFO), the COO will ensure that Executive Team members fulfill their roles concerning OKR delivery. The COO will contribute insights into the company's achievement of key metrics, budget tracking, and operational matters, coordinating and ensuring the execution of responsibilities assigned to the executive team. The Senior Leadership Team (SLT) includes the heads of Business Development, Existing Customer, People, Marketing, Legal, Product, and the Executive Team. The COO will ensure the SLT delivers actions aligned with the company strategy, fostering effective and harmonious working relationships. The COO will provide insights into team culture and performance to the CEO and, in collaboration with the CEO, establish effective meeting cadences and working methods for these groups. Building strong relationships with all Executive and SLT members is crucial for the COO's success. The COO must balance ensuring team members deliver on their responsibilities while being a trusted and approachable point of contact. Direct Reports The following individuals will report to the COO: Legal Counsel: Responsible for legal and compliance risk and customer contracting Revenue Operations Manager: Responsible for implementing software systems, reporting for business teams, and preparing company KPIs Operating System and Culture The COO will ensure the company operates with a highly effective system that delivers on its strategy to meet or exceed its financial model projections of £10 million ARR by FY2027. The COO will manage the systems, cadences, and processes that drive company delivery, primarily through OKRs and KPIs, while having the flexibility to implement other appropriate systems. The COO will play a pivotal role in promoting a 'startup' culture of rapid delivery, emphasizing quick execution, iteration, dropping unsuccessful initiatives, and scaling successful ones. The COO will embody and promote the value of 'deliver fast,' which includes a bias towards action, taking ownership, and ensuring external impact. Delivery: The COO will ensure effective delivery across the organization, aligning actions with company strategy and driving accountability. O/S Ownership: The COO will manage the company operating system (we currently use OKRs). They will facilitate a balanced approach that aligns top-down with the CEO and company strategy, while incorporating bottom-up input from teams Delivery Management: The COO will collaborate with the Executive and Senior Leadership Teams to drive project management and maintain accountability for Key Results (KRs). They will regularly review progress, identify bottlenecks, and implement solutions to ensure OKRs are achieved Strategic Alignment: The COO will ensure all actions and projects support the company's overarching strategy and maintain team focus on activities impacting this strategy Cross-functional Coordination: Managing dependencies and cross-team elements is a key responsibility. The COO will facilitate communication and collaboration between departments to ensure smooth execution of interdependent projects Project Ownership: The COO will either directly manage projects or ensure they are effectively managed by appropriate team members, providing oversight and support, and stepping in when necessary to maintain momentum and drive delivery Facilitating Strategy As the owner of the company operating system, the COO will ensure adherence to an annual (or other cadence) strategy and budgeting process, including a board strategy day and management offsite. Relationship with Finance The COO will maintain a key working relationship with the fractional CFO and any future full-time CFO. The CFO will handle the annual budgeting processes, production of management accounts, cash flow analysis, cap table maintenance, investor reporting, banking, and key financial metrics. The COO will collaborate with the CFO and assist with operational finance matters as required. Metrics and Analysis The COO will be responsible for owning, preparing, and analyzing metrics across the organization, ensuring alignment with key metrics required to meet the company strategy. Ownership of Company Metrics: The COO will take full ownership of metrics across the organization, including financial and SaaS metrics, to ensure the company meets its financial projections. Metrics will be embedded into the company's operating system, with team members understanding their role in impacting these metrics Tracking Strategy Impact: The COO will define a set of metrics reflecting the achievement of the company's strategy, refining these over time as the strategy evolves Preparation and Reporting: Directing the Revenue Operations Manager, the COO will prepare and report comprehensive metrics for all key business areas, including sales pipeline metrics and the company's KPI deck Analysis and Insights: The COO will analyze metrics, including key SaaS metrics, to derive actionable insights and identify opportunities and risks for the business Requirements What We Need from You Proven experience in an operational leadership role within a SaaS startup or scale-up Strong background in operational management and delivering against strategic goals Excellent ability to scale operations efficiently, creating systems and processes that support rapid growth Outstanding leadership skills with a track record of building and managing high-performing teams Strong cross-functional coordination and communication skills, ensuring alignment across departments Ability to operate in a fast-paced, dynamic environment with a startup mentality and growth mindset Preferred But Not Required Experience in a B2B enterprise SaaS environment Familiarity with legal practice, law firms, or legal tech. Benefits What we offer you: 25 days holiday per year (plus public holidays) Early Finish Fridays - on the last Friday of every month, we finish at lunchtime! Pension with NEST Personal Learning & Development budget Access to Mental healthcare for you and your immediate family Enhanced parental leave policies so you can spend more time with your family Lots of opportunities for accelerated professional development and career progression Work alongside a supportive and talented team with the opportunity to grow one of the world's leading LegalTech scale-ups A warm, genuinely collaborative culture and an awesome team; and Regular socials Power in diversity We put users at the heart of our design to provide legal transaction experiences that everyone loves. In order to make that a reality, we seek to foster a diverse and inclusive working environment that can empower our people to be creative, effective and innovative, to build a brand we are proud of. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence. We're committed to building a diverse team and are constantly looking for ways to improve our processes to help us do that.
Job Title: Marketing Analyst Location: London (2 days per week onsite) Contract: 12 Months Inside IR35 Pay Rate: 24 - 26 per hour Join a Global Tech Leader - Marketing Analyst Opportunity (Public Sector Focus) We're recruiting for a Marketing Analyst to join the UK & Ireland (UKI) marketing team of a leading global technology company . This is an exciting opportunity to support public sector-focused marketing efforts for one of the world's most recognisable brands in collaboration and workplace technology. This is a 12-month contract role, working hybrid from the London office 2 days per week , with the remaining time remote. Key Responsibilities: Support the UKI Marketing Lead in delivering the regional marketing strategy focused on public sector engagement. Plan and execute integrated marketing campaigns across government, education, and healthcare sectors. Manage in-person and virtual events, sponsorships, webinars, and public sector-focused workshops. Align marketing activity with sales and customer success teams to drive pipeline growth and measurable outcomes. Collaborate with regional and global marketing teams to deliver consistent messaging and campaign alignment. Tailor ABM (Account-Based Marketing) strategies for public sector audiences in the UKI market. Analyse performance using tools like Salesforce and Power BI to track pipeline, lead quality, event ROI, and campaign impact. Report results and recommendations to stakeholders on a regular basis. Ideal Candidate Profile: 4+ years of experience in B2B marketing - ideally with exposure to public sector marketing in the UK. Proven track record delivering integrated campaigns, including ABM, webinars, and live events. Familiarity with the public sector landscape (government, healthcare, education) and its procurement models. Strong analytical mindset - comfortable working with performance metrics, Salesforce, and Power BI. Excellent project management and organisational skills. Ability to work independently, take initiative, and manage multiple priorities without heavy supervision. Confident communicator and team player who can align diverse stakeholders across departments and regions. Knowledge of the collaboration or workplace technology space is a bonus. This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo. Co. uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Jul 27, 2025
Contractor
Job Title: Marketing Analyst Location: London (2 days per week onsite) Contract: 12 Months Inside IR35 Pay Rate: 24 - 26 per hour Join a Global Tech Leader - Marketing Analyst Opportunity (Public Sector Focus) We're recruiting for a Marketing Analyst to join the UK & Ireland (UKI) marketing team of a leading global technology company . This is an exciting opportunity to support public sector-focused marketing efforts for one of the world's most recognisable brands in collaboration and workplace technology. This is a 12-month contract role, working hybrid from the London office 2 days per week , with the remaining time remote. Key Responsibilities: Support the UKI Marketing Lead in delivering the regional marketing strategy focused on public sector engagement. Plan and execute integrated marketing campaigns across government, education, and healthcare sectors. Manage in-person and virtual events, sponsorships, webinars, and public sector-focused workshops. Align marketing activity with sales and customer success teams to drive pipeline growth and measurable outcomes. Collaborate with regional and global marketing teams to deliver consistent messaging and campaign alignment. Tailor ABM (Account-Based Marketing) strategies for public sector audiences in the UKI market. Analyse performance using tools like Salesforce and Power BI to track pipeline, lead quality, event ROI, and campaign impact. Report results and recommendations to stakeholders on a regular basis. Ideal Candidate Profile: 4+ years of experience in B2B marketing - ideally with exposure to public sector marketing in the UK. Proven track record delivering integrated campaigns, including ABM, webinars, and live events. Familiarity with the public sector landscape (government, healthcare, education) and its procurement models. Strong analytical mindset - comfortable working with performance metrics, Salesforce, and Power BI. Excellent project management and organisational skills. Ability to work independently, take initiative, and manage multiple priorities without heavy supervision. Confident communicator and team player who can align diverse stakeholders across departments and regions. Knowledge of the collaboration or workplace technology space is a bonus. This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo. Co. uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Sales Administrator International Dental Equipment Manufacturer Location: Crawley (Office-Based) Salary: £28,000 £30,000 per annum Bonus Potential Job Type: Full-Time, Permanent Join a Global Leader in Dental Innovation Are you a proactive problem-solver with exceptional organisational skills and a strong customer focus? Do you enjoy working in a fast-paced environment where your attention to detail and ability to manage multiple priorities make a real difference? Our client is a leading international manufacturer of premium dental equipment, known for innovation, quality, and outstanding customer service. As they continue to grow in the UK market, they are now seeking a confident and capable Sales Administrator to join their supportive team in Crawley. The Role This is a key position within the UK team, offering a varied mix of order processing, customer and sales support, and financial administration. Working closely with both the sales and operations teams, you'll play an essential role in ensuring smooth internal processes and a high-quality experience for customers and colleagues alike. Key Responsibilities: Order Processing: Manage incoming orders and coordinate with the warehouse to ensure timely delivery. Customer Finance Support: Send payment reminders, respond to account queries, and provide customers with financial details. Communication: Act as a liaison between customers, internal teams, and field-based territory managers to maintain efficient operations. Problem Solving: Address day-to-day challenges with a solution-focused approach. Stock & Returns: Manage consignment stock, handle exchanges and credits, and coordinate stock replenishment with head office. Record-Keeping: Maintain accurate records and generate invoices, credit notes, and customer statements as required. What We re Looking For The ideal candidate will be confident, organised, and eager to take ownership of their work. You ll need to be comfortable with numbers and data, proactive in your communication style, and enjoy working as part of a close-knit team. Requirements: Minimum 2 years experience in a sales support or administrative role. Strong Excel skills confident using formulas, filters, and data sorting (pivot tables and VLOOKUP a bonus). Familiarity with ERP systems (e.g. Navision) is advantageous, but training can be provided. Proficiency in MS Office (Excel, Word, Outlook). Excellent attention to detail, with strong organisational and problem-solving skills. A positive attitude, with the ability to work independently and support colleagues as needed. The Package Competitive salary of £28,000 £30,000 per annum Annual bonus potential (not guaranteed) 20 days of annual leave plus company pension Full-time, permanent role office-based in Crawley (no remote working) This is a fantastic opportunity to join a globally respected brand in a dynamic and supportive team environment. If you re ready to take the next step in your career with a company that values quality, professionalism, and growth we d love to hear from you.
Jul 27, 2025
Full time
Sales Administrator International Dental Equipment Manufacturer Location: Crawley (Office-Based) Salary: £28,000 £30,000 per annum Bonus Potential Job Type: Full-Time, Permanent Join a Global Leader in Dental Innovation Are you a proactive problem-solver with exceptional organisational skills and a strong customer focus? Do you enjoy working in a fast-paced environment where your attention to detail and ability to manage multiple priorities make a real difference? Our client is a leading international manufacturer of premium dental equipment, known for innovation, quality, and outstanding customer service. As they continue to grow in the UK market, they are now seeking a confident and capable Sales Administrator to join their supportive team in Crawley. The Role This is a key position within the UK team, offering a varied mix of order processing, customer and sales support, and financial administration. Working closely with both the sales and operations teams, you'll play an essential role in ensuring smooth internal processes and a high-quality experience for customers and colleagues alike. Key Responsibilities: Order Processing: Manage incoming orders and coordinate with the warehouse to ensure timely delivery. Customer Finance Support: Send payment reminders, respond to account queries, and provide customers with financial details. Communication: Act as a liaison between customers, internal teams, and field-based territory managers to maintain efficient operations. Problem Solving: Address day-to-day challenges with a solution-focused approach. Stock & Returns: Manage consignment stock, handle exchanges and credits, and coordinate stock replenishment with head office. Record-Keeping: Maintain accurate records and generate invoices, credit notes, and customer statements as required. What We re Looking For The ideal candidate will be confident, organised, and eager to take ownership of their work. You ll need to be comfortable with numbers and data, proactive in your communication style, and enjoy working as part of a close-knit team. Requirements: Minimum 2 years experience in a sales support or administrative role. Strong Excel skills confident using formulas, filters, and data sorting (pivot tables and VLOOKUP a bonus). Familiarity with ERP systems (e.g. Navision) is advantageous, but training can be provided. Proficiency in MS Office (Excel, Word, Outlook). Excellent attention to detail, with strong organisational and problem-solving skills. A positive attitude, with the ability to work independently and support colleagues as needed. The Package Competitive salary of £28,000 £30,000 per annum Annual bonus potential (not guaranteed) 20 days of annual leave plus company pension Full-time, permanent role office-based in Crawley (no remote working) This is a fantastic opportunity to join a globally respected brand in a dynamic and supportive team environment. If you re ready to take the next step in your career with a company that values quality, professionalism, and growth we d love to hear from you.
Role overview: Poole Specialist Business Centre, Merck House, Seldown Lane, Poole, BH15 1TW Permanent Full Time Grade 2 Salary - £27,393.60 per annum along with the benefit of being able to earn an additional performance related bonus of up to 10% bonus monthly Working hours/Shift patterns - 40 hours per week, Monday to Thursday: 9:00 AM to 6:00 PM, Friday: 9:00 AM to 5:30 PM At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. Joining us as a Customer Operations Advisor in our Specialist Business Centre in Poole you'll quickly realise no two days are the same. Today you could be supporting large scale partners with their customer service queries and tomorrow you could be supporting colleagues who have hardware issues or purchasing stock. You will support the Operations function within B2B ensuring a smooth process for all clients and well as their end users. Identify any processing concerns and work with Strategic Partner Manager to improve processes and strategies. Maintain stock and financial integrity with our clients to ensure clear billing is maintained. Support our Strategic Partners in customer service enquiries offering a quick yet efficient resolution. As this is such a varied role, you'll really be able to get stuck in and make it your own. Role overview: As part of this role, you'll be responsible for: • Supporting clients with daily queries • Assisting invoice reconciliation • Working closely with team to provide improvements and streamline processes • Keep and open line on communication with all clients • Adapt with all system and process improvements to reduce the impact on customer experience. • Support in daily No stocks, price differences, held orders and further R&R's • Identify any key/recurring issues and work with Strategic Partner Lead to reduce the cause of the issue. • Plan time effectively to ensure all issues are resolved in a timely manner while delivering a world class service. • Process orders in a timely manor • Build and maintain strong professional relationships with clients and support in account growth. • Work closely and quickly with team to correct mass data where required. You will need: • Experience in administration/service/sales • Comfortable with B2B and CRM systems • Experience in 3rd party relationship management We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including: • Performance related bonus • Product discounts on the latest tech • A range of wellbeing initiatives • 25 days holiday plus 8 public holidays Why join us: Join our Business Sales team and we'll be with you every step of the way, helping you make this role your own and develop the career you want. We'll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.
Jul 27, 2025
Full time
Role overview: Poole Specialist Business Centre, Merck House, Seldown Lane, Poole, BH15 1TW Permanent Full Time Grade 2 Salary - £27,393.60 per annum along with the benefit of being able to earn an additional performance related bonus of up to 10% bonus monthly Working hours/Shift patterns - 40 hours per week, Monday to Thursday: 9:00 AM to 6:00 PM, Friday: 9:00 AM to 5:30 PM At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. Joining us as a Customer Operations Advisor in our Specialist Business Centre in Poole you'll quickly realise no two days are the same. Today you could be supporting large scale partners with their customer service queries and tomorrow you could be supporting colleagues who have hardware issues or purchasing stock. You will support the Operations function within B2B ensuring a smooth process for all clients and well as their end users. Identify any processing concerns and work with Strategic Partner Manager to improve processes and strategies. Maintain stock and financial integrity with our clients to ensure clear billing is maintained. Support our Strategic Partners in customer service enquiries offering a quick yet efficient resolution. As this is such a varied role, you'll really be able to get stuck in and make it your own. Role overview: As part of this role, you'll be responsible for: • Supporting clients with daily queries • Assisting invoice reconciliation • Working closely with team to provide improvements and streamline processes • Keep and open line on communication with all clients • Adapt with all system and process improvements to reduce the impact on customer experience. • Support in daily No stocks, price differences, held orders and further R&R's • Identify any key/recurring issues and work with Strategic Partner Lead to reduce the cause of the issue. • Plan time effectively to ensure all issues are resolved in a timely manner while delivering a world class service. • Process orders in a timely manor • Build and maintain strong professional relationships with clients and support in account growth. • Work closely and quickly with team to correct mass data where required. You will need: • Experience in administration/service/sales • Comfortable with B2B and CRM systems • Experience in 3rd party relationship management We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including: • Performance related bonus • Product discounts on the latest tech • A range of wellbeing initiatives • 25 days holiday plus 8 public holidays Why join us: Join our Business Sales team and we'll be with you every step of the way, helping you make this role your own and develop the career you want. We'll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.
JOB TITLE: Horticultural Field Sales Executive to Propagators and Plant Growers The COMPANY Established for a century our client are the acknowledged market leaders in horticulturist sales providing seeds and young plants to growers. They have forged a deserved reputation for the quality of their plants, service and importantly their staff. The ROLE An opportunity has arisen for an Area Sales Manager with experience in horticultural sales to plant producers and plant breeders in East Anglia. Managing over a 100 existing accounts (propagators, plant breeders, plant producers) in the area you will be tasked with maintaining and growing existing business plus, when the opportunity arises, winning new accounts. This is very much a field based position, it is envisaged that you will spend an average of three days a week in front of c.5 customers a day. The CANDIDATE Our client is looking for an enthusiastic an experienced horticultural Field Sales person possessing the ambition to make a significant contribution to maintaining my Client's market share. You will possess the following skills; Experience of field sales Knowledge of the plant industry Logical and organised approach to sales Take pride in doing a job well Above all you will have the drive and enthusiasm to make a difference. SALARY: 35-40K Basic Depending on Experience + 8K annual bonus + Car LOCATION: East Anglia This role is commutable from: Ipswich Norwich Peterborough Cambridge Colchester Huntingdon Bury St Edmunds ALTERNATIVE JOB TITLES: Field Sales - Young Plants, External Sales - Propagators, BDM - Plant Seeds, Horticultural Business Development Manager Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. INAND1
Jul 27, 2025
Full time
JOB TITLE: Horticultural Field Sales Executive to Propagators and Plant Growers The COMPANY Established for a century our client are the acknowledged market leaders in horticulturist sales providing seeds and young plants to growers. They have forged a deserved reputation for the quality of their plants, service and importantly their staff. The ROLE An opportunity has arisen for an Area Sales Manager with experience in horticultural sales to plant producers and plant breeders in East Anglia. Managing over a 100 existing accounts (propagators, plant breeders, plant producers) in the area you will be tasked with maintaining and growing existing business plus, when the opportunity arises, winning new accounts. This is very much a field based position, it is envisaged that you will spend an average of three days a week in front of c.5 customers a day. The CANDIDATE Our client is looking for an enthusiastic an experienced horticultural Field Sales person possessing the ambition to make a significant contribution to maintaining my Client's market share. You will possess the following skills; Experience of field sales Knowledge of the plant industry Logical and organised approach to sales Take pride in doing a job well Above all you will have the drive and enthusiasm to make a difference. SALARY: 35-40K Basic Depending on Experience + 8K annual bonus + Car LOCATION: East Anglia This role is commutable from: Ipswich Norwich Peterborough Cambridge Colchester Huntingdon Bury St Edmunds ALTERNATIVE JOB TITLES: Field Sales - Young Plants, External Sales - Propagators, BDM - Plant Seeds, Horticultural Business Development Manager Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. INAND1
Jam Management Consultancy ltd
Bracknell, Berkshire
Job Title: Partner / Account Manager, SaaS, Cloud, UcaaS, Managed Service, Partner Account Manager, Solution Sales, Our client, a leading provider of cloud communications and customer engagement solutions, is seeking an experienced and commercially focused Partner / Account Manager. The successful candidate will play a key role in building and managing strategic partner relationships, driving new business opportunities, and shaping the long-term partner strategy to support company growth. Key Responsibilities: Partner Engagement and Growth: Identify, engage, and onboard new strategic partners. Build and maintain strong, long-term relationships with partners. Manage and optimise the partner portal to ensure effective communication. Maintain high levels of partner satisfaction through regular collaboration. Sales Strategy and Enablement: Achieve monthly, quarterly, and annual revenue and margin targets via partner channels. Create and manage structured partner plans and sales pipelines. Work closely with internal departments to support seamless partner and customer experiences. Campaigns and Collaboration: Collaborate with Sales and Marketing teams to develop targeted partner campaigns. Support joint bids and proposals to help secure new business. Provide accurate partner performance forecasts and reporting to senior stakeholders. Product Knowledge and Expertise: Maintain up-to-date knowledge of company products and industry developments. Clearly communicate the value of the product portfolio to both partners and internal teams. Contribute to internal marketing and enablement initiatives related to the partner network. Mentor and support other colleagues where appropriate. Candidate Requirements: Bachelor s degree or equivalent experience in a relevant field. Minimum 2 years experience in a partner or account management role. Proven track record of meeting or exceeding sales targets. Strong interpersonal, communication, and negotiation skills. Good understanding of sales processes and CRM systems. Experience within IT, telecommunications, SaaS, or related sectors is desirable. Location: This role is based in Bracknell, Berkshire. Candidates must be willing to commute to the office regularly, in line with the company s hybrid working policy (3 4 days per week office-based).
Jul 27, 2025
Full time
Job Title: Partner / Account Manager, SaaS, Cloud, UcaaS, Managed Service, Partner Account Manager, Solution Sales, Our client, a leading provider of cloud communications and customer engagement solutions, is seeking an experienced and commercially focused Partner / Account Manager. The successful candidate will play a key role in building and managing strategic partner relationships, driving new business opportunities, and shaping the long-term partner strategy to support company growth. Key Responsibilities: Partner Engagement and Growth: Identify, engage, and onboard new strategic partners. Build and maintain strong, long-term relationships with partners. Manage and optimise the partner portal to ensure effective communication. Maintain high levels of partner satisfaction through regular collaboration. Sales Strategy and Enablement: Achieve monthly, quarterly, and annual revenue and margin targets via partner channels. Create and manage structured partner plans and sales pipelines. Work closely with internal departments to support seamless partner and customer experiences. Campaigns and Collaboration: Collaborate with Sales and Marketing teams to develop targeted partner campaigns. Support joint bids and proposals to help secure new business. Provide accurate partner performance forecasts and reporting to senior stakeholders. Product Knowledge and Expertise: Maintain up-to-date knowledge of company products and industry developments. Clearly communicate the value of the product portfolio to both partners and internal teams. Contribute to internal marketing and enablement initiatives related to the partner network. Mentor and support other colleagues where appropriate. Candidate Requirements: Bachelor s degree or equivalent experience in a relevant field. Minimum 2 years experience in a partner or account management role. Proven track record of meeting or exceeding sales targets. Strong interpersonal, communication, and negotiation skills. Good understanding of sales processes and CRM systems. Experience within IT, telecommunications, SaaS, or related sectors is desirable. Location: This role is based in Bracknell, Berkshire. Candidates must be willing to commute to the office regularly, in line with the company s hybrid working policy (3 4 days per week office-based).
Job Description Job Role: Digital Finance Transformation Senior Manager Location: London, Manchester, Newcastle, Edinburgh (location flexible) Salary: Competitive Career Level: L6 Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Within CFO and Enterprise Value, we bring distinctive capabilities serving the CFO priorities to increase enterprise value and steward the digitalization of the entire enterprise. We help our clients keep up with fast-changing regulations and innovations as well as changing market conditions. You will be part of a team that brings to our client's industry-leading best practices, technologies and strategies in everything from finance strategy to finance process excellence, financial planning, consolidation and analytics as well as ESG. You'll learn, grow and advance in an innovative culture thatthrives on shared success, diverse ways of thinking and enables boundaryless opportunitiesthat candrive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you.As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Senior Manager within CFO and Enterprise Value, you will: Lead and manage CFO&EV engagements, including finance transformation, process improvement, technology implementation, and strategic advisory projects, to deliver tangible value and drive business outcomes for Consumer / Products clients Cultivate trusted relationships with senior client leaders, deeply understanding their business needs and aligning solutions with their objectives and industry best practices Manage project scope, budget, timeline, and resources, proactively identifying and mitigating risks to ensure smooth project execution and adherence to quality standards and compliance requirements Spearhead business development activities, including crafting compelling proposals and presentations for senior stakeholders to drive growth and expand client engagements Collaborate with cross-functional teams, including technology, operations, and strategy professionals, to deliver integrated solutions that address clients' complex finance and business needs Provide strategic advice and thought leadership to clients on a wide range of finance-related topics Contribute to the growth of the CFO&EV practice by developing thought leadership content, collaborating with internal teams across Accenture, and building capabilities through innovative offerings and assets. Lead and inspire high-performing multidisciplinary teams, fostering a collaborative environment, mentoring team members, and contributing to their performance management Qualification We are looking for following skills and experience for Digital Finance Transformation Senior Manager: Extensive experience in digital finance transformation projects and designing/delivering large-scale transformations through Platforms such as SAP. Demonstrated proficiency in key finance technologies and data, including cloud ERP platforms (SAP, Oracle, Workday, Microsoft Dynamics etc.). Practical knowledge of cutting-edge technologies (GEN AI, RPA, Analytics) and their application in a finance context. In-depth process expertise in designing optimized and digitized Finance processes (Record-to-Report, Order-to-Cash, Purchase-to-Pay, Acquire-to-Retire) Expertise in developing compelling business cases highlighting the financial benefits and ROI of platform investments. Set Yourself Apart: Proven track record of delivering significant business outcomes for large Consumer / Product clients Experience in design thinking and agile project delivery methodologies Professional Finance or Accounting qualification (ACA, CIMA, ACCA) with first-time passes desirable, MBA a plus Highly credible with the ability to build strong relationships at all levels of management. Exceptional analytical and problem-solving skills with the ability to quickly grasp complex issues. Strong collaboration, communication, planning, influencing, prioritization, and time management skills. Driven, results-oriented, with a passion for overcoming challenges, adapting to change, and achieving success. Experience managing a sales pipeline and leading the bid/proposal process. Flexibility to travel as required to meet client needs What's in it for you At Accenture in addition to a competitive basic salary, you will alsohave an extensive benefits package which includes30 days'vacation per year,private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Join Accenture to work at the heart of change. Visit us at .
Jul 27, 2025
Full time
Job Description Job Role: Digital Finance Transformation Senior Manager Location: London, Manchester, Newcastle, Edinburgh (location flexible) Salary: Competitive Career Level: L6 Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Within CFO and Enterprise Value, we bring distinctive capabilities serving the CFO priorities to increase enterprise value and steward the digitalization of the entire enterprise. We help our clients keep up with fast-changing regulations and innovations as well as changing market conditions. You will be part of a team that brings to our client's industry-leading best practices, technologies and strategies in everything from finance strategy to finance process excellence, financial planning, consolidation and analytics as well as ESG. You'll learn, grow and advance in an innovative culture thatthrives on shared success, diverse ways of thinking and enables boundaryless opportunitiesthat candrive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you.As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Senior Manager within CFO and Enterprise Value, you will: Lead and manage CFO&EV engagements, including finance transformation, process improvement, technology implementation, and strategic advisory projects, to deliver tangible value and drive business outcomes for Consumer / Products clients Cultivate trusted relationships with senior client leaders, deeply understanding their business needs and aligning solutions with their objectives and industry best practices Manage project scope, budget, timeline, and resources, proactively identifying and mitigating risks to ensure smooth project execution and adherence to quality standards and compliance requirements Spearhead business development activities, including crafting compelling proposals and presentations for senior stakeholders to drive growth and expand client engagements Collaborate with cross-functional teams, including technology, operations, and strategy professionals, to deliver integrated solutions that address clients' complex finance and business needs Provide strategic advice and thought leadership to clients on a wide range of finance-related topics Contribute to the growth of the CFO&EV practice by developing thought leadership content, collaborating with internal teams across Accenture, and building capabilities through innovative offerings and assets. Lead and inspire high-performing multidisciplinary teams, fostering a collaborative environment, mentoring team members, and contributing to their performance management Qualification We are looking for following skills and experience for Digital Finance Transformation Senior Manager: Extensive experience in digital finance transformation projects and designing/delivering large-scale transformations through Platforms such as SAP. Demonstrated proficiency in key finance technologies and data, including cloud ERP platforms (SAP, Oracle, Workday, Microsoft Dynamics etc.). Practical knowledge of cutting-edge technologies (GEN AI, RPA, Analytics) and their application in a finance context. In-depth process expertise in designing optimized and digitized Finance processes (Record-to-Report, Order-to-Cash, Purchase-to-Pay, Acquire-to-Retire) Expertise in developing compelling business cases highlighting the financial benefits and ROI of platform investments. Set Yourself Apart: Proven track record of delivering significant business outcomes for large Consumer / Product clients Experience in design thinking and agile project delivery methodologies Professional Finance or Accounting qualification (ACA, CIMA, ACCA) with first-time passes desirable, MBA a plus Highly credible with the ability to build strong relationships at all levels of management. Exceptional analytical and problem-solving skills with the ability to quickly grasp complex issues. Strong collaboration, communication, planning, influencing, prioritization, and time management skills. Driven, results-oriented, with a passion for overcoming challenges, adapting to change, and achieving success. Experience managing a sales pipeline and leading the bid/proposal process. Flexibility to travel as required to meet client needs What's in it for you At Accenture in addition to a competitive basic salary, you will alsohave an extensive benefits package which includes30 days'vacation per year,private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Join Accenture to work at the heart of change. Visit us at .
Are you confident, self-motivated and ambitious and looking for a sales role offering a competitive salary, commission, training and benefits? Our client is one of the leading UK suppliers of forklift trucks for businesses and also designing storage systems. They have provided bespoke and often highly imaginative material handling solutions. They are looking for a Trainee Sales Manager covering BH, DT and SP areas. Main duties of the Trainee Sales Manager: Manage the development of new accounts and maximise business within those accounts. Establish correct and successful procedures to maintain good customer and prospect contact schedules Optimise work efficiency through effective time management Develop a territory plan which will incorporate all of the above Maintain the company database, updating as required Diligently work to meet all sales targets set by the sales management team Use all analysis provided by the company to enhance focus on areas which are shown to require additional effort When called to do so, willingly work in a supportive manner with the other members of the sales team Attributes of the Sales Manager: Good communicator Attention to detail Diligent planner, Numerate and literate Trainee Sales Manager Covering BH, DT & SP Monday - Friday 8.30am - 5pm (some flexibility required) Salary £DOE + Benefits + Commission Company car provided
Jul 27, 2025
Full time
Are you confident, self-motivated and ambitious and looking for a sales role offering a competitive salary, commission, training and benefits? Our client is one of the leading UK suppliers of forklift trucks for businesses and also designing storage systems. They have provided bespoke and often highly imaginative material handling solutions. They are looking for a Trainee Sales Manager covering BH, DT and SP areas. Main duties of the Trainee Sales Manager: Manage the development of new accounts and maximise business within those accounts. Establish correct and successful procedures to maintain good customer and prospect contact schedules Optimise work efficiency through effective time management Develop a territory plan which will incorporate all of the above Maintain the company database, updating as required Diligently work to meet all sales targets set by the sales management team Use all analysis provided by the company to enhance focus on areas which are shown to require additional effort When called to do so, willingly work in a supportive manner with the other members of the sales team Attributes of the Sales Manager: Good communicator Attention to detail Diligent planner, Numerate and literate Trainee Sales Manager Covering BH, DT & SP Monday - Friday 8.30am - 5pm (some flexibility required) Salary £DOE + Benefits + Commission Company car provided
Role overview: Poole Specialist Business Centre, Merck House, Seldown Lane, Poole, BH15 1TW Permanent Full Time Grade 2 Salary - £27,393.60 per annum along with the benefit of being able to earn an additional performance related bonus of up to 10% bonus monthly Working hours/Shift patterns - 40 hours per week, Monday to Thursday: 9:00 AM to 6:00 PM, Friday: 9:00 AM to 5:30 PM At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. Joining us as a Customer Operations Advisor in our Specialist Business Centre in Poole you'll quickly realise no two days are the same. Today you could be supporting large scale partners with their customer service queries and tomorrow you could be supporting colleagues who have hardware issues or purchasing stock. You will support the Operations function within B2B ensuring a smooth process for all clients and well as their end users. Identify any processing concerns and work with Strategic Partner Manager to improve processes and strategies. Maintain stock and financial integrity with our clients to ensure clear billing is maintained. Support our Strategic Partners in customer service enquiries offering a quick yet efficient resolution. As this is such a varied role, you'll really be able to get stuck in and make it your own. Role overview: As part of this role, you'll be responsible for: • Supporting clients with daily queries • Assisting invoice reconciliation • Working closely with team to provide improvements and streamline processes • Keep and open line on communication with all clients • Adapt with all system and process improvements to reduce the impact on customer experience. • Support in daily No stocks, price differences, held orders and further R&R's • Identify any key/recurring issues and work with Strategic Partner Lead to reduce the cause of the issue. • Plan time effectively to ensure all issues are resolved in a timely manner while delivering a world class service. • Process orders in a timely manor • Build and maintain strong professional relationships with clients and support in account growth. • Work closely and quickly with team to correct mass data where required. You will need: • Experience in administration/service/sales • Comfortable with B2B and CRM systems • Experience in 3rd party relationship management We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including: • Performance related bonus • Product discounts on the latest tech • A range of wellbeing initiatives • 25 days holiday plus 8 public holidays Why join us: Join our Business Sales team and we'll be with you every step of the way, helping you make this role your own and develop the career you want. We'll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.
Jul 27, 2025
Full time
Role overview: Poole Specialist Business Centre, Merck House, Seldown Lane, Poole, BH15 1TW Permanent Full Time Grade 2 Salary - £27,393.60 per annum along with the benefit of being able to earn an additional performance related bonus of up to 10% bonus monthly Working hours/Shift patterns - 40 hours per week, Monday to Thursday: 9:00 AM to 6:00 PM, Friday: 9:00 AM to 5:30 PM At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. Joining us as a Customer Operations Advisor in our Specialist Business Centre in Poole you'll quickly realise no two days are the same. Today you could be supporting large scale partners with their customer service queries and tomorrow you could be supporting colleagues who have hardware issues or purchasing stock. You will support the Operations function within B2B ensuring a smooth process for all clients and well as their end users. Identify any processing concerns and work with Strategic Partner Manager to improve processes and strategies. Maintain stock and financial integrity with our clients to ensure clear billing is maintained. Support our Strategic Partners in customer service enquiries offering a quick yet efficient resolution. As this is such a varied role, you'll really be able to get stuck in and make it your own. Role overview: As part of this role, you'll be responsible for: • Supporting clients with daily queries • Assisting invoice reconciliation • Working closely with team to provide improvements and streamline processes • Keep and open line on communication with all clients • Adapt with all system and process improvements to reduce the impact on customer experience. • Support in daily No stocks, price differences, held orders and further R&R's • Identify any key/recurring issues and work with Strategic Partner Lead to reduce the cause of the issue. • Plan time effectively to ensure all issues are resolved in a timely manner while delivering a world class service. • Process orders in a timely manor • Build and maintain strong professional relationships with clients and support in account growth. • Work closely and quickly with team to correct mass data where required. You will need: • Experience in administration/service/sales • Comfortable with B2B and CRM systems • Experience in 3rd party relationship management We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including: • Performance related bonus • Product discounts on the latest tech • A range of wellbeing initiatives • 25 days holiday plus 8 public holidays Why join us: Join our Business Sales team and we'll be with you every step of the way, helping you make this role your own and develop the career you want. We'll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.
The Customer Success Manager (CSM) is a key role in ensuring that Voicescape customers are successful lifelong advocates of our software. Using excellent relationship building skills, the CSM creates strong and effective partnerships both with customers and internal stakeholders. They also ensure quality and timely delivery of projects and maintain very high customer satisfaction and retention levels. The CSM is the primary owner of the successful operational relationship with customers, working very closely with Sales (on new business prospects) and Account Management (for all existing customers). Are you enthusiastic and passionate about customers and helping them to succeed? We're looking for someone to join our team to complement our existing skill set, we'd love to hear from you if you have experience of working with customer satisfaction measurement in social housing & knowledge of consumer regulation standards. All our Customer Success Managers have a background in Social Housing it helps us to better understand our customers and relate to their world. Where is the role based? This is a hybrid role with a mix of remote and office work at our Salford Quays office. There is also some travel required to customer sites.
Jul 27, 2025
Full time
The Customer Success Manager (CSM) is a key role in ensuring that Voicescape customers are successful lifelong advocates of our software. Using excellent relationship building skills, the CSM creates strong and effective partnerships both with customers and internal stakeholders. They also ensure quality and timely delivery of projects and maintain very high customer satisfaction and retention levels. The CSM is the primary owner of the successful operational relationship with customers, working very closely with Sales (on new business prospects) and Account Management (for all existing customers). Are you enthusiastic and passionate about customers and helping them to succeed? We're looking for someone to join our team to complement our existing skill set, we'd love to hear from you if you have experience of working with customer satisfaction measurement in social housing & knowledge of consumer regulation standards. All our Customer Success Managers have a background in Social Housing it helps us to better understand our customers and relate to their world. Where is the role based? This is a hybrid role with a mix of remote and office work at our Salford Quays office. There is also some travel required to customer sites.
Raft is the intelligent logistics platform that's rewriting the technology playbook for freight forwarders and customs brokers in the automation era. A dynamic UK-based technology company with a global impact across logistics, we're searching for a Lead Sales Engineer who is excited by the prospect of working in a rapidly growing international scale-up. We have significant runway thanks to our most recent Series B funding, which we raised from some of the best investors in the space: Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio, Shopify), Episode 1 (Zoopla, Betfair, Shazam) and Dynamo Ventures (Sennder, Stord, Gatik). As a Senior Sales Engineer you are critical in presenting the value of Raft's capabilities to a broad set of prospects. As we continue to grow, you'll be collaborating with Account Executives as a trusted advisor to customers working to tie our solutions to their business needs. Our SE's need to be nimble, able to clearly articulate the technical benefits and requirements of the Raft platform to developers and product managers, and express the value of our product to high-level executives. Day-to-day you will: Analyze customer technical requirements to recommend optimal product configurations and implementation strategies, and complete RFPs and security questionnaires. Develop technical proof of concepts, demos, and tools to support the Sales, Pre-sales, and Customer Success teams, enhancing customer engagement and solution delivery. Serve as a key technical resource and expert on the integration and capabilities of Raft's products, facilitating internal and external presentations on these topics. Foster strong partnerships with the Product team and maintain a feedback loop with potential customers to influence product development and improvements. Proactively identify and address barriers that hinder customer satisfaction and revenue growth, championing customer needs and solutions within the organisation. We specifically want someone who has: Extensive experience in the SaaS enterprise software sector. In-depth technical understanding of SaaS products and underlying technologies. Capable of translating complex technical information for non-technical audiences. Familiarity with multiple programming languages and key industry tools, including Python, JavaScript, databases, message brokers, and cloud platforms. Entrepreneurial mindset with strong analytical skills, sound business judgment, and excellent communication abilities. A strong plus is Senior Sales Engineer experience, particularly if it includes AI/ML or the supply chain sector. Apply because you want to Have the opportunity to work in a global market and compete with best in class companies who are on the front line of Machine Learning and Engineering developments Work in a modern Product-led company where your contributions are valued and have real-world impact Get exposure to working with stakeholders on a global level across different industries Work in a tech, fast-paced and challenging environment that provides opportunities for professional and personal growth Work in a diverse and multicultural environment
Jul 27, 2025
Full time
Raft is the intelligent logistics platform that's rewriting the technology playbook for freight forwarders and customs brokers in the automation era. A dynamic UK-based technology company with a global impact across logistics, we're searching for a Lead Sales Engineer who is excited by the prospect of working in a rapidly growing international scale-up. We have significant runway thanks to our most recent Series B funding, which we raised from some of the best investors in the space: Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio, Shopify), Episode 1 (Zoopla, Betfair, Shazam) and Dynamo Ventures (Sennder, Stord, Gatik). As a Senior Sales Engineer you are critical in presenting the value of Raft's capabilities to a broad set of prospects. As we continue to grow, you'll be collaborating with Account Executives as a trusted advisor to customers working to tie our solutions to their business needs. Our SE's need to be nimble, able to clearly articulate the technical benefits and requirements of the Raft platform to developers and product managers, and express the value of our product to high-level executives. Day-to-day you will: Analyze customer technical requirements to recommend optimal product configurations and implementation strategies, and complete RFPs and security questionnaires. Develop technical proof of concepts, demos, and tools to support the Sales, Pre-sales, and Customer Success teams, enhancing customer engagement and solution delivery. Serve as a key technical resource and expert on the integration and capabilities of Raft's products, facilitating internal and external presentations on these topics. Foster strong partnerships with the Product team and maintain a feedback loop with potential customers to influence product development and improvements. Proactively identify and address barriers that hinder customer satisfaction and revenue growth, championing customer needs and solutions within the organisation. We specifically want someone who has: Extensive experience in the SaaS enterprise software sector. In-depth technical understanding of SaaS products and underlying technologies. Capable of translating complex technical information for non-technical audiences. Familiarity with multiple programming languages and key industry tools, including Python, JavaScript, databases, message brokers, and cloud platforms. Entrepreneurial mindset with strong analytical skills, sound business judgment, and excellent communication abilities. A strong plus is Senior Sales Engineer experience, particularly if it includes AI/ML or the supply chain sector. Apply because you want to Have the opportunity to work in a global market and compete with best in class companies who are on the front line of Machine Learning and Engineering developments Work in a modern Product-led company where your contributions are valued and have real-world impact Get exposure to working with stakeholders on a global level across different industries Work in a tech, fast-paced and challenging environment that provides opportunities for professional and personal growth Work in a diverse and multicultural environment
Technical Account Manager, Enterprise Support - EMEA Partner Job ID: Amazon EU SARL (Poland Branch) At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability. The Role An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You'll provide advice on architecture, support strategy, project and launch planning as well as ongoing operational issues. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Key job responsibilities You'll advise on solutions, provide technical guidance and advocate for the customer Ensure AWS environments remain operationally healthy whilst reducing cost and complexity Develop trusting relationships with customers, understanding their business needs and technical challenges Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management Consult with a range of partners from developers through to C-suite executives Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning Solve a variety of problems across different customers as they migrate their workloads to the cloud Uplift customer capabilities by running workshops, brown bag sessions, etc. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS Basic qualifications Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment Experience in technical engineering Bachelor's degree PREFERRED QUALIFICATIONS Basic qualifications Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment Experience in technical engineering Bachelor's degree Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: March 18, 2025 (Updated 11 days ago) Posted: January 17, 2025 (Updated 15 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 27, 2025
Full time
Technical Account Manager, Enterprise Support - EMEA Partner Job ID: Amazon EU SARL (Poland Branch) At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability. The Role An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You'll provide advice on architecture, support strategy, project and launch planning as well as ongoing operational issues. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Key job responsibilities You'll advise on solutions, provide technical guidance and advocate for the customer Ensure AWS environments remain operationally healthy whilst reducing cost and complexity Develop trusting relationships with customers, understanding their business needs and technical challenges Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management Consult with a range of partners from developers through to C-suite executives Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning Solve a variety of problems across different customers as they migrate their workloads to the cloud Uplift customer capabilities by running workshops, brown bag sessions, etc. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS Basic qualifications Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment Experience in technical engineering Bachelor's degree PREFERRED QUALIFICATIONS Basic qualifications Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment Experience in technical engineering Bachelor's degree Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: March 18, 2025 (Updated 11 days ago) Posted: January 17, 2025 (Updated 15 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
