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Ernest Gordon Recruitment Limited
Business Development Executive
Ernest Gordon Recruitment Limited Newcastle Upon Tyne, Tyne And Wear
Business Development Executive (Automotive Products) 45,000 OTE + Uncapped Commission + Company Car + Progression + Product Training + Remote Position + Weekdays Only Newcastle / A69 Corridor Are you a car salesperson, with experience in selling automotive detailing products, looking for a weekdays only role that offers a lucrative earning potential with uncapped commission? Are you looking for an autonomous, field-based role that will see you covering the northeast region, in a position that offers a company car and progression? This company was established over three decades ago and since then has grown its successful operation to a national level. The company are a chemical manufacturer that primarily distribute automotive products to car dealerships and garages across the UK. In this role the suitable candidate will be expected to generate their own leads and visit client sites to bolster the sales pipeline of the business. You will be covering a patch that encompasses Newcastle and Middlesborough, and then across to Carlisle. If you are experienced in car sales, and looking for a weekdays only role, that offers an excellent earning potential with uncapped commission and a company car, apply today. The Role: 8:30 - 5 Monday - Friday Travel to car dealerships and garages across Newcastle, Middlesborough to Carlisle Carry out account management and work to maintain existing relationships with clients Conduct your own research and develop new leads to bring first time clients to the pipeline Report to the Sales Manager frequently to ensure targets are being met Preserve an efficient CRM to allow for transparency across the business The Person: Experience as a business manager or similar Full UK Driving License Key Words: Business, Development, Executive, Chemicals, Automotive, Newcastle, Middlesborough, Northeast, Travel Job Reference: BBBH20472b If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Jul 27, 2025
Full time
Business Development Executive (Automotive Products) 45,000 OTE + Uncapped Commission + Company Car + Progression + Product Training + Remote Position + Weekdays Only Newcastle / A69 Corridor Are you a car salesperson, with experience in selling automotive detailing products, looking for a weekdays only role that offers a lucrative earning potential with uncapped commission? Are you looking for an autonomous, field-based role that will see you covering the northeast region, in a position that offers a company car and progression? This company was established over three decades ago and since then has grown its successful operation to a national level. The company are a chemical manufacturer that primarily distribute automotive products to car dealerships and garages across the UK. In this role the suitable candidate will be expected to generate their own leads and visit client sites to bolster the sales pipeline of the business. You will be covering a patch that encompasses Newcastle and Middlesborough, and then across to Carlisle. If you are experienced in car sales, and looking for a weekdays only role, that offers an excellent earning potential with uncapped commission and a company car, apply today. The Role: 8:30 - 5 Monday - Friday Travel to car dealerships and garages across Newcastle, Middlesborough to Carlisle Carry out account management and work to maintain existing relationships with clients Conduct your own research and develop new leads to bring first time clients to the pipeline Report to the Sales Manager frequently to ensure targets are being met Preserve an efficient CRM to allow for transparency across the business The Person: Experience as a business manager or similar Full UK Driving License Key Words: Business, Development, Executive, Chemicals, Automotive, Newcastle, Middlesborough, Northeast, Travel Job Reference: BBBH20472b If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Customer Experience Manager UK
Unilever Brazil Kingston Upon Thames, Surrey
Please Note: The deadline for applying is 23.59 the day before the job posting end date. Job Title: Customer Experience Manager UK Location: Kingston Head Office Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Surf, Domestos, CIF, Dove, Lynx, Simple, Impulse, Knorr, Hellmann's and Colman's. Faced with the daunting issues of climate change and the need for human development, we want to move towards a connected world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace". We passionately believe that by becoming the trusted Supply partner to our Customers we will grow our business faster and unlock new and exciting opportunities to drive Unilever forward. JOB PURPOSE The key purpose of the role is to drive improvements in the overall experience our Customers have when they work with Unilever, aligned to our ambition of becoming the Supplier in our industry, as perceived by our Customers. The Customer Experience Manager is responsible for leading how we work with our Customers for a given account team group or country. The role is focused on developing relationships with the senior contacts within the Customer Commercial and Supply Chain teams, leveraging these to develop joint strategic action plans. An essential element of the role is providing leadership and development to your Customer Experience Team (across both Unilever and Genpact roles). The Customer Experience Manager is responsible for monitoring the total performance of how Unilever executes our plans with our Customers across Commercial and Supply Chain, leading for process excellence, shining a light on issues and driving improvements. They are data driven in their approach, excellent at prioritization to ensure effort is spent in the areas that can add most value. The role champions the use of the latest tools and technology to deliver results. The Customer Experience Manager provides leadership on how we should segment and interact with our Customers and sets the contact strategy. By being close to Customer needs and developing strong trusting relationships with senior Customer contacts, the role identifies the areas where Unilever needs to focus and drives change in those areas in order to move us closer to our goal of becoming in the industry. The role helps others in the organisation to understand the external context and what risks / opportunities these might pose for Unilever. In this context, the Customer Experience Manager has an important input into developing the Customer Operations Strategy. This role business partners the account team or country Customer Development Director(s), providing insight and input to Customer strategy. RESPONSIBILITIES Relationship development with key senior contacts within the Customer Commercial and Supply Chain teams. Drives Improvement in Customer experience metrics (Dispatch Rate, Overdue payments, Forecast Accuracy & Bias, Invoice Accuracy, On Shelf Availability, Claims Completion Times, # of escalations and time spent on escalations, Trade Terms compliance,) Drive the agenda to enable Unilever to become the Supplier, as measured by the Advantage Group Survey, including mastering what is important for your Customer and how this translates into the specific questions asked within the survey. Understand Customer requirements and culture (strategy, structure, targets, operational standards, routines, processes, systems etc) so as to develop opportunities for improved service, reduced cost to serve (including Trade Terms compliance), improved on-shelf availability. Alongside this, the role owns the Customer contact strategy. Ensure the voice of the Customer is heard within Unilever and Genpact. Management of the team of Customer Experience Specialists providing support and structure for individual and team development, and set priorities / guidance for the extended Customer team (including team members working for partner organisations). Coach the team to close skills gaps across finance, Commercial, and SC knowledge. Foster an environment of team working across the Unilever and Genpact teams. Ensure Customer insight is fed into the forecast process, working in partnership with CD to achieve this. Driving an improving trend in the Customer level forecast accuracy and bias. Be the main contact point for the Customer Development Director(s) within the Customer Operations team. Agreeing joint improvement plans with Customer Commercial and Supply Chain teams. Work with the Customer Experience Director to develop and deliver the total Customer Operations strategic plan and maintain a cohesive department by taking responsibility outside of the account team for particular processes / projects across the department. ALL ABOUT YOU Supply Chain Mastery - A clear understanding of end-to-end Supply Chain operations, and data up and down the Supply Chain. Seeks to provide Supply Chain expertise to help create business value and achieve desired business goals. Commercial Business Understanding - understands the Customer and Unilever P&L and how the end-to-end Order to Cash cycle operates. Able to identify process improvement opportunities within the Order to Cash cycle. Relationship Building, Partnering, and Influencing - Ability to partner and build trust with a range of stakeholders both internally and externally, using effective communication and influencing skills. Vision Setting & Business Leadership - Ability to set a vision for others of how we can improve, and articulate why it is so important, so as to build motivation in the organisation to achieve the vision. As part of this set high standards for the team. Externally Orientated & Proactive in Identifying Risks / Opportunities - reading the external context within the market and the pressures impacting our Customers, using this to clearly articulate to others what the growth opportunities and risks are for Unilever and driving others to plan ahead. Personal & Team Leadership - is highly motivated to make the best contribution that they can and bring out the best in others. Is able to flex their style, adjust messages and how they are delivered based on the audience and the situation. Demonstrates empathy, emotional intelligence and is able to make connections between different pieces of information. Is able to nurture and build talent. Lifelong Learner - is committed to constantly developing themselves, regularly evaluating their knowledge / skills gaps and taking action to continue to develop in these areas. As a leader they also encourage others to have the attitude of a lifelong learner. Process Driven - sees the value in getting things right first time, and organises ways of working to make this happen in a repeatable way. Analytical Skills - Uses data to drive insight, quickly able to identify to identify problems, root causes, and solutions. Effective at prioritising these for maximum return on time spent. Technology Advocate - embraces new technology, seeks to understand how it works in depth and leads for the use of standardised tools within their team. Key Interactions Senior Customer Contacts (ensuring your team is covering all key contacts within the Customer), Customer Development Leadership Team. Logistics Managers and Director, Partner Organisation (e.g., Genpact) Leadership Team, Planning Managers and Director, Customer Experience Director, other Customer Experience Managers. NOTES About Unilever Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry's, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace' Location In June 2020 we announced our plan to consolidate a number of Unilever's offices across the South East of England into a new Unilever campus in Kingston-upon-Thames in or around early 2025. However, on the 08 August 2024 we announced to our existing staff our proposal to retain our central Head Office in London, 100 Victoria Embankment ("100VE") until our lease expires in 2027. As a result of this new proposal, we will be consulting with our existing staff, and new joiners who join during this period of consultation at 100VE, on the proposal made in August 2024. During consultation we will clarify the future location of each team and function. This means your role will either be based in 100VE until 2027 or in Kingston-Upon-Thames from early 2025. As we are yet to commence consultation on the proposal you agree, until such a time when consultation has concluded, your normal place of work as set out in the enclosed Statement of Terms & Conditions will be 100VE . click apply for full job details
Jul 27, 2025
Full time
Please Note: The deadline for applying is 23.59 the day before the job posting end date. Job Title: Customer Experience Manager UK Location: Kingston Head Office Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Surf, Domestos, CIF, Dove, Lynx, Simple, Impulse, Knorr, Hellmann's and Colman's. Faced with the daunting issues of climate change and the need for human development, we want to move towards a connected world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace". We passionately believe that by becoming the trusted Supply partner to our Customers we will grow our business faster and unlock new and exciting opportunities to drive Unilever forward. JOB PURPOSE The key purpose of the role is to drive improvements in the overall experience our Customers have when they work with Unilever, aligned to our ambition of becoming the Supplier in our industry, as perceived by our Customers. The Customer Experience Manager is responsible for leading how we work with our Customers for a given account team group or country. The role is focused on developing relationships with the senior contacts within the Customer Commercial and Supply Chain teams, leveraging these to develop joint strategic action plans. An essential element of the role is providing leadership and development to your Customer Experience Team (across both Unilever and Genpact roles). The Customer Experience Manager is responsible for monitoring the total performance of how Unilever executes our plans with our Customers across Commercial and Supply Chain, leading for process excellence, shining a light on issues and driving improvements. They are data driven in their approach, excellent at prioritization to ensure effort is spent in the areas that can add most value. The role champions the use of the latest tools and technology to deliver results. The Customer Experience Manager provides leadership on how we should segment and interact with our Customers and sets the contact strategy. By being close to Customer needs and developing strong trusting relationships with senior Customer contacts, the role identifies the areas where Unilever needs to focus and drives change in those areas in order to move us closer to our goal of becoming in the industry. The role helps others in the organisation to understand the external context and what risks / opportunities these might pose for Unilever. In this context, the Customer Experience Manager has an important input into developing the Customer Operations Strategy. This role business partners the account team or country Customer Development Director(s), providing insight and input to Customer strategy. RESPONSIBILITIES Relationship development with key senior contacts within the Customer Commercial and Supply Chain teams. Drives Improvement in Customer experience metrics (Dispatch Rate, Overdue payments, Forecast Accuracy & Bias, Invoice Accuracy, On Shelf Availability, Claims Completion Times, # of escalations and time spent on escalations, Trade Terms compliance,) Drive the agenda to enable Unilever to become the Supplier, as measured by the Advantage Group Survey, including mastering what is important for your Customer and how this translates into the specific questions asked within the survey. Understand Customer requirements and culture (strategy, structure, targets, operational standards, routines, processes, systems etc) so as to develop opportunities for improved service, reduced cost to serve (including Trade Terms compliance), improved on-shelf availability. Alongside this, the role owns the Customer contact strategy. Ensure the voice of the Customer is heard within Unilever and Genpact. Management of the team of Customer Experience Specialists providing support and structure for individual and team development, and set priorities / guidance for the extended Customer team (including team members working for partner organisations). Coach the team to close skills gaps across finance, Commercial, and SC knowledge. Foster an environment of team working across the Unilever and Genpact teams. Ensure Customer insight is fed into the forecast process, working in partnership with CD to achieve this. Driving an improving trend in the Customer level forecast accuracy and bias. Be the main contact point for the Customer Development Director(s) within the Customer Operations team. Agreeing joint improvement plans with Customer Commercial and Supply Chain teams. Work with the Customer Experience Director to develop and deliver the total Customer Operations strategic plan and maintain a cohesive department by taking responsibility outside of the account team for particular processes / projects across the department. ALL ABOUT YOU Supply Chain Mastery - A clear understanding of end-to-end Supply Chain operations, and data up and down the Supply Chain. Seeks to provide Supply Chain expertise to help create business value and achieve desired business goals. Commercial Business Understanding - understands the Customer and Unilever P&L and how the end-to-end Order to Cash cycle operates. Able to identify process improvement opportunities within the Order to Cash cycle. Relationship Building, Partnering, and Influencing - Ability to partner and build trust with a range of stakeholders both internally and externally, using effective communication and influencing skills. Vision Setting & Business Leadership - Ability to set a vision for others of how we can improve, and articulate why it is so important, so as to build motivation in the organisation to achieve the vision. As part of this set high standards for the team. Externally Orientated & Proactive in Identifying Risks / Opportunities - reading the external context within the market and the pressures impacting our Customers, using this to clearly articulate to others what the growth opportunities and risks are for Unilever and driving others to plan ahead. Personal & Team Leadership - is highly motivated to make the best contribution that they can and bring out the best in others. Is able to flex their style, adjust messages and how they are delivered based on the audience and the situation. Demonstrates empathy, emotional intelligence and is able to make connections between different pieces of information. Is able to nurture and build talent. Lifelong Learner - is committed to constantly developing themselves, regularly evaluating their knowledge / skills gaps and taking action to continue to develop in these areas. As a leader they also encourage others to have the attitude of a lifelong learner. Process Driven - sees the value in getting things right first time, and organises ways of working to make this happen in a repeatable way. Analytical Skills - Uses data to drive insight, quickly able to identify to identify problems, root causes, and solutions. Effective at prioritising these for maximum return on time spent. Technology Advocate - embraces new technology, seeks to understand how it works in depth and leads for the use of standardised tools within their team. Key Interactions Senior Customer Contacts (ensuring your team is covering all key contacts within the Customer), Customer Development Leadership Team. Logistics Managers and Director, Partner Organisation (e.g., Genpact) Leadership Team, Planning Managers and Director, Customer Experience Director, other Customer Experience Managers. NOTES About Unilever Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry's, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace' Location In June 2020 we announced our plan to consolidate a number of Unilever's offices across the South East of England into a new Unilever campus in Kingston-upon-Thames in or around early 2025. However, on the 08 August 2024 we announced to our existing staff our proposal to retain our central Head Office in London, 100 Victoria Embankment ("100VE") until our lease expires in 2027. As a result of this new proposal, we will be consulting with our existing staff, and new joiners who join during this period of consultation at 100VE, on the proposal made in August 2024. During consultation we will clarify the future location of each team and function. This means your role will either be based in 100VE until 2027 or in Kingston-Upon-Thames from early 2025. As we are yet to commence consultation on the proposal you agree, until such a time when consultation has concluded, your normal place of work as set out in the enclosed Statement of Terms & Conditions will be 100VE . click apply for full job details
Senior Solution Architect
BENTLEY SYSTEMS, INC. Winchester, Hampshire
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Location: Home-based or hybrid within the East Coast of the United States. Position Summary: Our Solution Engineering team is a strategic partner to the sales organization and responsible for building a compelling vision of the Bentley solutions for our users and prospects in some of the largest organizations in the world. As a Senior Solution Architect (SSA), you will serve a vital role in the Solution Engineering organization as an Industry Thought Leader and Domain Expert in the civil engineering transportation industry and either has or can quickly acquire an in-depth knowledge of one or more Bentley civil product portfolios. This is a senior role that would engage with company-wide engineering or industry practice leads. Trusted with helping set corporate standards and best practices around all aspects of an engineering discipline or industry solution when it comes to dates workflows, supply chain and user interaction. Seen as a respected mid-level executive who can also help structure proof of concepts and regional based operation plans. The SSA will work with advanced users and Bentley account and success managers across multiple geographic regions to develop comprehensive and tailored solutions that may span across multiple Bentley product portfolios, and which may require cooperation with PAG leadership including chief architects and product managers. The SSA will be a respected voice within PAG and will influence product strategy and routinely coordinate with product managers to align near term development and long-term product roadmaps with user and industry requirements. Responsibilities: Serve as a technical lead for the Account Advancement team by providing guidance and technical support during presales activities regarding Bentley transportation solutions. Provide technical expertise and guidance to Solution Application Engineers and Architects during the preparation of solution designs, sales proposals, and contract negotiations. Develop and maintain relationships with key internal and external stakeholders across geographic regions including enterprise account users, strategic technology partners, US departments of transportation and federal agencies (ie. FHWA, USACE) and Bentley PAG and Industry Solutions leadership. Lead technical workshops and training sessions, in alignment with User Success, for users and internal teams on user enterprise systems integration and transportation solution development utilizing the Bentley product portfolio. Work collaboratively with Solution Architects and Application Engineers to help prioritize user recommended product enhancements prior to presenting to Product Management. Work directly with Product Managers to define and prioritize product features and enhancements based on customer feedback and market trends, develop go-to-market strategies, improve Sales Playbooks, and improve internal governance policies and procedures as needed. Evaluate and mitigate a competitor's advantage through proposed product enhancements or solution offerings. Observe and drive industry trends through Thought Leadership and participating in or chairing industry committees. Present the Bentley Portfolio of solutions at conferences and other industry events to help expand Bentley presence across multiple geographic regions. Work collaboratively with Industry Solutions Marketing Teams to communicate the more complex Bentley product portfolio of solutions to a sophisticated audience including EACs and technology providers. Engage with Enterprise Account Leadership to communicate how Bentley's current and future product portfolio and implementation services can align with user objectives and strategic plans, document technical solution for the account plan, and contribute to annual account reviews. Perform pilot tests for the account user or their client to establish proof-of-value and confirm scalability of solution. Required Knowledge, Skills, Abilities, and Experience: At least 20 years of experience in the civil engineering transportation Industry At least 10 years of direct project experience using or implementing Bentley or relevant transportation design software such as OpenRoads Designer, OpenRail Designer, OpenRail Overhead Line Designer, Bentley Rail Track (InRail), MicroStation, OpenRoads Designer, GEOPAK, and/or InRoads. Experience with other related industry civil engineering applications such as Civil3D, MX, Trimble is beneficial. Strong technical knowledge of transportation workflows, design processes and industry standards are required. At least 7 years of marketing, business development, or direct sales experience in the industry of expertise. Communicates clearly, authoritatively, and collaboratively "on camera" with internal and external stakeholders, including storytelling and developing engaging slide deck presentations. Highly adaptable and creative outside-the-box thinking to solve complex root-cause problems and user challenges within context of current and future product readiness. Highly adept at advancing opportunities over long duration sales cycles and changing stages of product readiness. This is a full-time role expected to work 40 hours per week, home-based, anywhere in the US, with the ability to travel. Requires sitting or standing at will while performing work on a computer (or any other physical requirements ) . The role requires communication with managers, peers and other colleagues of the company in person (on occasion), and by utilizing Microsoft Teams chat, calling and meeting functions. Travel for this role is up to 30% to account locations, Bentley offices, conferences and related training venues, mostly domestic but some international as required. An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction. Competitive Salary and benefits. The opportunity to work within a global and diversely international team. A supportive and collaborative environment. Colleague Recognition Awards. About Bentley Systems Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. Equal Opportunity Employer: Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic. This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. Know Your Rights as an applicant under the law. As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system. You can make an accommodation request by calling or sending us an email at Nearest Major Market: Philadelphia Job Segment: Civil Engineer, Engineer, Architecture, Engineering 2025 Copyright Bentley Systems, Incorporated
Jul 27, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Location: Home-based or hybrid within the East Coast of the United States. Position Summary: Our Solution Engineering team is a strategic partner to the sales organization and responsible for building a compelling vision of the Bentley solutions for our users and prospects in some of the largest organizations in the world. As a Senior Solution Architect (SSA), you will serve a vital role in the Solution Engineering organization as an Industry Thought Leader and Domain Expert in the civil engineering transportation industry and either has or can quickly acquire an in-depth knowledge of one or more Bentley civil product portfolios. This is a senior role that would engage with company-wide engineering or industry practice leads. Trusted with helping set corporate standards and best practices around all aspects of an engineering discipline or industry solution when it comes to dates workflows, supply chain and user interaction. Seen as a respected mid-level executive who can also help structure proof of concepts and regional based operation plans. The SSA will work with advanced users and Bentley account and success managers across multiple geographic regions to develop comprehensive and tailored solutions that may span across multiple Bentley product portfolios, and which may require cooperation with PAG leadership including chief architects and product managers. The SSA will be a respected voice within PAG and will influence product strategy and routinely coordinate with product managers to align near term development and long-term product roadmaps with user and industry requirements. Responsibilities: Serve as a technical lead for the Account Advancement team by providing guidance and technical support during presales activities regarding Bentley transportation solutions. Provide technical expertise and guidance to Solution Application Engineers and Architects during the preparation of solution designs, sales proposals, and contract negotiations. Develop and maintain relationships with key internal and external stakeholders across geographic regions including enterprise account users, strategic technology partners, US departments of transportation and federal agencies (ie. FHWA, USACE) and Bentley PAG and Industry Solutions leadership. Lead technical workshops and training sessions, in alignment with User Success, for users and internal teams on user enterprise systems integration and transportation solution development utilizing the Bentley product portfolio. Work collaboratively with Solution Architects and Application Engineers to help prioritize user recommended product enhancements prior to presenting to Product Management. Work directly with Product Managers to define and prioritize product features and enhancements based on customer feedback and market trends, develop go-to-market strategies, improve Sales Playbooks, and improve internal governance policies and procedures as needed. Evaluate and mitigate a competitor's advantage through proposed product enhancements or solution offerings. Observe and drive industry trends through Thought Leadership and participating in or chairing industry committees. Present the Bentley Portfolio of solutions at conferences and other industry events to help expand Bentley presence across multiple geographic regions. Work collaboratively with Industry Solutions Marketing Teams to communicate the more complex Bentley product portfolio of solutions to a sophisticated audience including EACs and technology providers. Engage with Enterprise Account Leadership to communicate how Bentley's current and future product portfolio and implementation services can align with user objectives and strategic plans, document technical solution for the account plan, and contribute to annual account reviews. Perform pilot tests for the account user or their client to establish proof-of-value and confirm scalability of solution. Required Knowledge, Skills, Abilities, and Experience: At least 20 years of experience in the civil engineering transportation Industry At least 10 years of direct project experience using or implementing Bentley or relevant transportation design software such as OpenRoads Designer, OpenRail Designer, OpenRail Overhead Line Designer, Bentley Rail Track (InRail), MicroStation, OpenRoads Designer, GEOPAK, and/or InRoads. Experience with other related industry civil engineering applications such as Civil3D, MX, Trimble is beneficial. Strong technical knowledge of transportation workflows, design processes and industry standards are required. At least 7 years of marketing, business development, or direct sales experience in the industry of expertise. Communicates clearly, authoritatively, and collaboratively "on camera" with internal and external stakeholders, including storytelling and developing engaging slide deck presentations. Highly adaptable and creative outside-the-box thinking to solve complex root-cause problems and user challenges within context of current and future product readiness. Highly adept at advancing opportunities over long duration sales cycles and changing stages of product readiness. This is a full-time role expected to work 40 hours per week, home-based, anywhere in the US, with the ability to travel. Requires sitting or standing at will while performing work on a computer (or any other physical requirements ) . The role requires communication with managers, peers and other colleagues of the company in person (on occasion), and by utilizing Microsoft Teams chat, calling and meeting functions. Travel for this role is up to 30% to account locations, Bentley offices, conferences and related training venues, mostly domestic but some international as required. An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction. Competitive Salary and benefits. The opportunity to work within a global and diversely international team. A supportive and collaborative environment. Colleague Recognition Awards. About Bentley Systems Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. Equal Opportunity Employer: Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic. This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. Know Your Rights as an applicant under the law. As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system. You can make an accommodation request by calling or sending us an email at Nearest Major Market: Philadelphia Job Segment: Civil Engineer, Engineer, Architecture, Engineering 2025 Copyright Bentley Systems, Incorporated
Customer Success Manager
Integreon
Role Summary Job Title: Customer Success Manager - UK Location: London, United Kingdom Reports to: Senior VP - London Salary: Competitive We are seeking a Customer Success Manager based in the UK to drive customer satisfaction, retention, and growth. In this role, you will act as a trusted advisor to our clients, ensuring they maximize the value of their Contract Lifecycle Management (CLM) software solutions. Responsibilities and Duties Set the strategic tone, direction, and supervision of how the team works with its clients. This includes overseeing client needs, staffing, strategy, and quality of work in accordance with the client's issued process, policies, and procedures. Support the customer success team to ensure quality execution that drives towards client's business objectives and key metrics. Manage customer expectations and serve as a focus point for customer issues. Increase ARR across existing accounts through the execution of growth and upsell strategies. Drive retention for each account through customer advocacy, increased usage, and adoption strategies. Travel onsite to conduct client business meetings and trainings as required. Ensure that all projects are delivered on time and within scope. Track progress of project plans to ensure customer satisfaction and escalate or resolve issues as appropriate. Manage relationships with clients and all key stakeholders, including Economic Buyers and/or Executive Sponsors. Establish and maintain relationships with third parties and vendors. Required Skills and Abilities 5+ years of experience in customer success or account management roles. Proven experience in Customer Success, Account Management, or similar client-facing roles within SaaS (required). Experience with Contract Lifecycle Management (CLM) software (required). Experience with generative AI, including liaising with leadership and navigating meetings effectively. Excellent written and verbal communication skills. Ability to travel domestically and internationally as needed. Self-starter with problem-solving skills, agility, and ability to handle ambiguity. Ability to influence through persuasion, negotiation, and consensus-building with senior leaders, customers, and stakeholders. Strong empathy for customers and understanding of their business challenges. Experience managing global service delivery operations. Familiarity with JIRA, and other engagement tools is a plus. Ability to identify risks and develop mitigation plans. Ability to thrive in a fast-paced, evolving environment with a collaborative approach. Strong understanding of customer lifecycle management and success metrics. Company Information Integreon is a trusted, global provider of legal and business solutions to leading law firms, corporations, and professional services firms. Our team of over 3,000 employees worldwide offers services that enable clients to operate more efficiently. We provide multi-lingual, around-the-clock support, as well as onshore, offshore, and onsite delivery. If you excel at what you do, we invite you to join our exceptional company in an exceptional role. We are One. We are On. Follow us on LinkedIn Visit us at
Jul 27, 2025
Full time
Role Summary Job Title: Customer Success Manager - UK Location: London, United Kingdom Reports to: Senior VP - London Salary: Competitive We are seeking a Customer Success Manager based in the UK to drive customer satisfaction, retention, and growth. In this role, you will act as a trusted advisor to our clients, ensuring they maximize the value of their Contract Lifecycle Management (CLM) software solutions. Responsibilities and Duties Set the strategic tone, direction, and supervision of how the team works with its clients. This includes overseeing client needs, staffing, strategy, and quality of work in accordance with the client's issued process, policies, and procedures. Support the customer success team to ensure quality execution that drives towards client's business objectives and key metrics. Manage customer expectations and serve as a focus point for customer issues. Increase ARR across existing accounts through the execution of growth and upsell strategies. Drive retention for each account through customer advocacy, increased usage, and adoption strategies. Travel onsite to conduct client business meetings and trainings as required. Ensure that all projects are delivered on time and within scope. Track progress of project plans to ensure customer satisfaction and escalate or resolve issues as appropriate. Manage relationships with clients and all key stakeholders, including Economic Buyers and/or Executive Sponsors. Establish and maintain relationships with third parties and vendors. Required Skills and Abilities 5+ years of experience in customer success or account management roles. Proven experience in Customer Success, Account Management, or similar client-facing roles within SaaS (required). Experience with Contract Lifecycle Management (CLM) software (required). Experience with generative AI, including liaising with leadership and navigating meetings effectively. Excellent written and verbal communication skills. Ability to travel domestically and internationally as needed. Self-starter with problem-solving skills, agility, and ability to handle ambiguity. Ability to influence through persuasion, negotiation, and consensus-building with senior leaders, customers, and stakeholders. Strong empathy for customers and understanding of their business challenges. Experience managing global service delivery operations. Familiarity with JIRA, and other engagement tools is a plus. Ability to identify risks and develop mitigation plans. Ability to thrive in a fast-paced, evolving environment with a collaborative approach. Strong understanding of customer lifecycle management and success metrics. Company Information Integreon is a trusted, global provider of legal and business solutions to leading law firms, corporations, and professional services firms. Our team of over 3,000 employees worldwide offers services that enable clients to operate more efficiently. We provide multi-lingual, around-the-clock support, as well as onshore, offshore, and onsite delivery. If you excel at what you do, we invite you to join our exceptional company in an exceptional role. We are One. We are On. Follow us on LinkedIn Visit us at
Customer Experience Manager UK
Unilever Kingston Upon Thames, Surrey
Please Note: The deadline for applying is 23.59 the day before the job posting end date. Job Title: Customer Experience Manager UK Location: Kingston Head Office Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Surf, Domestos, CIF, Dove, Lynx, Simple, Impulse, Knorr, Hellmann's and Colman's. Faced with the daunting issues of climate change and the need for human development, we want to move towards a connected world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace". We passionately believe that by becoming the trusted Supply partner to our Customers we will grow our business faster and unlock new and exciting opportunities to drive Unilever forward. JOB PURPOSE The key purpose of the role is to drive improvements in the overall experience our Customers have when they work with Unilever, aligned to our ambition of becoming the Supplier in our industry, as perceived by our Customers. The Customer Experience Manager is responsible for leading how we work with our Customers for a given account team group or country. The role is focused on developing relationships with the senior contacts within the Customer Commercial and Supply Chain teams, leveraging these to develop joint strategic action plans. An essential element of the role is providing leadership and development to your Customer Experience Team (across both Unilever and Genpact roles). The Customer Experience Manager is responsible for monitoring the total performance of how Unilever executes our plans with our Customers across Commercial and Supply Chain, leading for process excellence, shining a light on issues and driving improvements. They are data driven in their approach, excellent at prioritization to ensure effort is spent in the areas that can add most value. The role champions the use of the latest tools and technology to deliver results. The Customer Experience Manager provides leadership on how we should segment and interact with our Customers and sets the contact strategy. By being close to Customer needs and developing strong trusting relationships with senior Customer contacts, the role identifies the areas where Unilever needs to focus and drives change in those areas in order to move us closer to our goal of becoming in the industry. The role helps others in the organisation to understand the external context and what risks / opportunities these might pose for Unilever. In this context, the Customer Experience Manager has an important input into developing the Customer Operations Strategy. This role business partners the account team or country Customer Development Director(s), providing insight and input to Customer strategy. RESPONSIBILITIES Relationship development with key senior contacts within the Customer Commercial and Supply Chain teams. Drives Improvement in Customer experience metrics (Dispatch Rate, Overdue payments, Forecast Accuracy & Bias, Invoice Accuracy, On Shelf Availability, Claims Completion Times, # of escalations and time spent on escalations, Trade Terms compliance,) Drive the agenda to enable Unilever to become the Supplier, as measured by the Advantage Group Survey, including mastering what is important for your Customer and how this translates into the specific questions asked within the survey. Understand Customer requirements and culture (strategy, structure, targets, operational standards, routines, processes, systems etc) so as to develop opportunities for improved service, reduced cost to serve (including Trade Terms compliance), improved on-shelf availability. Alongside this, the role owns the Customer contact strategy. Ensure the voice of the Customer is heard within Unilever and Genpact. Management of the team of Customer Experience Specialists providing support and structure for individual and team development, and set priorities / guidance for the extended Customer team (including team members working for partner organisations). Coach the team to close skills gaps across finance, Commercial, and SC knowledge. Foster an environment of team working across the Unilever and Genpact teams. Ensure Customer insight is fed into the forecast process, working in partnership with CD to achieve this. Driving an improving trend in the Customer level forecast accuracy and bias. Be the main contact point for the Customer Development Director(s) within the Customer Operations team. Agreeing joint improvement plans with Customer Commercial and Supply Chain teams. Work with the Customer Experience Director to develop and deliver the total Customer Operations strategic plan and maintain a cohesive department by taking responsibility outside of the account team for particular processes / projects across the department. ALL ABOUT YOU Supply Chain Mastery - A clear understanding of end-to-end Supply Chain operations, and data up and down the Supply Chain. Seeks to provide Supply Chain expertise to help create business value and achieve desired business goals. Commercial Business Understanding - understands the Customer and Unilever P&L and how the end-to-end Order to Cash cycle operates. Able to identify process improvement opportunities within the Order to Cash cycle. Relationship Building, Partnering, and Influencing - Ability to partner and build trust with a range of stakeholders both internally and externally, using effective communication and influencing skills. Vision Setting & Business Leadership - Ability to set a vision for others of how we can improve, and articulate why it is so important, so as to build motivation in the organisation to achieve the vision. As part of this set high standards for the team. Externally Orientated & Proactive in Identifying Risks / Opportunities - reading the external context within the market and the pressures impacting our Customers, using this to clearly articulate to others what the growth opportunities and risks are for Unilever and driving others to plan ahead. Personal & Team Leadership - is highly motivated to make the best contribution that they can and bring out the best in others. Is able to flex their style, adjust messages and how they are delivered based on the audience and the situation. Demonstrates empathy, emotional intelligence and is able to make connections between different pieces of information. Is able to nurture and build talent. Lifelong Learner - is committed to constantly developing themselves, regularly evaluating their knowledge / skills gaps and taking action to continue to develop in these areas. As a leader they also encourage others to have the attitude of a lifelong learner. Process Driven - sees the value in getting things right first time, and organises ways of working to make this happen in a repeatable way. Analytical Skills - Uses data to drive insight, quickly able to identify to identify problems, root causes, and solutions. Effective at prioritising these for maximum return on time spent. Technology Advocate - embraces new technology, seeks to understand how it works in depth and leads for the use of standardised tools within their team. Key Interactions Senior Customer Contacts (ensuring your team is covering all key contacts within the Customer), Customer Development Leadership Team. Logistics Managers and Director, Partner Organisation (e.g., Genpact) Leadership Team, Planning Managers and Director, Customer Experience Director, other Customer Experience Managers. NOTES About Unilever Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry's, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace' Location In June 2020 we announced our plan to consolidate a number of Unilever's offices across the South East of England into a new Unilever campus in Kingston-upon-Thames in or around early 2025. However, on the 08 August 2024 we announced to our existing staff our proposal to retain our central Head Office in London, 100 Victoria Embankment ("100VE") until our lease expires in 2027. As a result of this new proposal, we will be consulting with our existing staff, and new joiners who join during this period of consultation at 100VE, on the proposal made in August 2024. During consultation we will clarify the future location of each team and function. This means your role will either be based in 100VE until 2027 or in Kingston-Upon-Thames from early 2025. As we are yet to commence consultation on the proposal you agree, until such a time when consultation has concluded, your normal place of work as set out in the enclosed Statement of Terms & Conditions will be 100VE . click apply for full job details
Jul 27, 2025
Full time
Please Note: The deadline for applying is 23.59 the day before the job posting end date. Job Title: Customer Experience Manager UK Location: Kingston Head Office Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Surf, Domestos, CIF, Dove, Lynx, Simple, Impulse, Knorr, Hellmann's and Colman's. Faced with the daunting issues of climate change and the need for human development, we want to move towards a connected world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace". We passionately believe that by becoming the trusted Supply partner to our Customers we will grow our business faster and unlock new and exciting opportunities to drive Unilever forward. JOB PURPOSE The key purpose of the role is to drive improvements in the overall experience our Customers have when they work with Unilever, aligned to our ambition of becoming the Supplier in our industry, as perceived by our Customers. The Customer Experience Manager is responsible for leading how we work with our Customers for a given account team group or country. The role is focused on developing relationships with the senior contacts within the Customer Commercial and Supply Chain teams, leveraging these to develop joint strategic action plans. An essential element of the role is providing leadership and development to your Customer Experience Team (across both Unilever and Genpact roles). The Customer Experience Manager is responsible for monitoring the total performance of how Unilever executes our plans with our Customers across Commercial and Supply Chain, leading for process excellence, shining a light on issues and driving improvements. They are data driven in their approach, excellent at prioritization to ensure effort is spent in the areas that can add most value. The role champions the use of the latest tools and technology to deliver results. The Customer Experience Manager provides leadership on how we should segment and interact with our Customers and sets the contact strategy. By being close to Customer needs and developing strong trusting relationships with senior Customer contacts, the role identifies the areas where Unilever needs to focus and drives change in those areas in order to move us closer to our goal of becoming in the industry. The role helps others in the organisation to understand the external context and what risks / opportunities these might pose for Unilever. In this context, the Customer Experience Manager has an important input into developing the Customer Operations Strategy. This role business partners the account team or country Customer Development Director(s), providing insight and input to Customer strategy. RESPONSIBILITIES Relationship development with key senior contacts within the Customer Commercial and Supply Chain teams. Drives Improvement in Customer experience metrics (Dispatch Rate, Overdue payments, Forecast Accuracy & Bias, Invoice Accuracy, On Shelf Availability, Claims Completion Times, # of escalations and time spent on escalations, Trade Terms compliance,) Drive the agenda to enable Unilever to become the Supplier, as measured by the Advantage Group Survey, including mastering what is important for your Customer and how this translates into the specific questions asked within the survey. Understand Customer requirements and culture (strategy, structure, targets, operational standards, routines, processes, systems etc) so as to develop opportunities for improved service, reduced cost to serve (including Trade Terms compliance), improved on-shelf availability. Alongside this, the role owns the Customer contact strategy. Ensure the voice of the Customer is heard within Unilever and Genpact. Management of the team of Customer Experience Specialists providing support and structure for individual and team development, and set priorities / guidance for the extended Customer team (including team members working for partner organisations). Coach the team to close skills gaps across finance, Commercial, and SC knowledge. Foster an environment of team working across the Unilever and Genpact teams. Ensure Customer insight is fed into the forecast process, working in partnership with CD to achieve this. Driving an improving trend in the Customer level forecast accuracy and bias. Be the main contact point for the Customer Development Director(s) within the Customer Operations team. Agreeing joint improvement plans with Customer Commercial and Supply Chain teams. Work with the Customer Experience Director to develop and deliver the total Customer Operations strategic plan and maintain a cohesive department by taking responsibility outside of the account team for particular processes / projects across the department. ALL ABOUT YOU Supply Chain Mastery - A clear understanding of end-to-end Supply Chain operations, and data up and down the Supply Chain. Seeks to provide Supply Chain expertise to help create business value and achieve desired business goals. Commercial Business Understanding - understands the Customer and Unilever P&L and how the end-to-end Order to Cash cycle operates. Able to identify process improvement opportunities within the Order to Cash cycle. Relationship Building, Partnering, and Influencing - Ability to partner and build trust with a range of stakeholders both internally and externally, using effective communication and influencing skills. Vision Setting & Business Leadership - Ability to set a vision for others of how we can improve, and articulate why it is so important, so as to build motivation in the organisation to achieve the vision. As part of this set high standards for the team. Externally Orientated & Proactive in Identifying Risks / Opportunities - reading the external context within the market and the pressures impacting our Customers, using this to clearly articulate to others what the growth opportunities and risks are for Unilever and driving others to plan ahead. Personal & Team Leadership - is highly motivated to make the best contribution that they can and bring out the best in others. Is able to flex their style, adjust messages and how they are delivered based on the audience and the situation. Demonstrates empathy, emotional intelligence and is able to make connections between different pieces of information. Is able to nurture and build talent. Lifelong Learner - is committed to constantly developing themselves, regularly evaluating their knowledge / skills gaps and taking action to continue to develop in these areas. As a leader they also encourage others to have the attitude of a lifelong learner. Process Driven - sees the value in getting things right first time, and organises ways of working to make this happen in a repeatable way. Analytical Skills - Uses data to drive insight, quickly able to identify to identify problems, root causes, and solutions. Effective at prioritising these for maximum return on time spent. Technology Advocate - embraces new technology, seeks to understand how it works in depth and leads for the use of standardised tools within their team. Key Interactions Senior Customer Contacts (ensuring your team is covering all key contacts within the Customer), Customer Development Leadership Team. Logistics Managers and Director, Partner Organisation (e.g., Genpact) Leadership Team, Planning Managers and Director, Customer Experience Director, other Customer Experience Managers. NOTES About Unilever Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry's, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace' Location In June 2020 we announced our plan to consolidate a number of Unilever's offices across the South East of England into a new Unilever campus in Kingston-upon-Thames in or around early 2025. However, on the 08 August 2024 we announced to our existing staff our proposal to retain our central Head Office in London, 100 Victoria Embankment ("100VE") until our lease expires in 2027. As a result of this new proposal, we will be consulting with our existing staff, and new joiners who join during this period of consultation at 100VE, on the proposal made in August 2024. During consultation we will clarify the future location of each team and function. This means your role will either be based in 100VE until 2027 or in Kingston-Upon-Thames from early 2025. As we are yet to commence consultation on the proposal you agree, until such a time when consultation has concluded, your normal place of work as set out in the enclosed Statement of Terms & Conditions will be 100VE . click apply for full job details
TURNER & TOWNSEND-1
Cost Manager
TURNER & TOWNSEND-1 Gloucester, Gloucestershire
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description Cost Manager/Quantity Surveyor - Join the Future of Infrastructure with Turner & Townsend! Are you ready to level up your career and work on major infrastructure projects that shape the world around us? Turner & Townsend is on the lookout for ambitious Quantity Surveyors/Cost Managers to join our dynamic team in the Midlands (with travel opportunities!). If you're passionate about making a real impact in airports, utilities, and transport, this is your chance to work on game-changing projects while growing your career with one of the top global consultancies. What's in it for you? Be part of something big - Work on major UK-wide infrastructure programs that push boundaries. Be recognized and unlock your potential. Flexibility & Variety - Work directly with clients or support multiple projects across the sector. Growth & Development - Get access to world-class training and work towards chartered status. Innovate - Shape the future of cost management with cutting-edge tools and best practices. What You'll Do Manage and assisting on commercial contracts, procurement, and negotiations in an NEC environment. Lead post-contract commercial activities, including payment approvals, cost assessments, and contract changes. Support contractors in keeping everything transparent and data-driven. Identify cost-saving strategies and optimize contract performance. Support key decision-making with data-driven cost management insights. The individual will be an integral part of a team that is accountable for the commercial and contractual performance of a project To support business objectives of delivering value for money in all circumstances To carry out assigned duties efficiently and in accordance with processes and procedures Comply with established commercial/procurement/ contractual strategies Take personal responsibility for complying with Environmental, Health, Safety, Security and Quality Standards Individually or as part of a team operate processes for the selection, appointment and management of construction and engineering contractors Procurement including: Providing advice on procurement strategy, Assembling and seeking agreement to long and short tender lists. Preparing and issuing tender documents. Running a competitive tender process including managing queries from tendering contractors Managing and contributing to structured and documented tender evaluations Preparation of Contract Post Contract Quantity Surveying including: Scrutinising and verifying applications for interim payments Preparing certificates Managing change control in accordance with contracts Producing cost reports and cost forecasting Assisting Project Managers in preparing Early Warnings, Instructions and Compensation Events Attending progress meetings Promote commercial awareness throughout project Support formal dispute resolution process and contract close out strategy as required Qualifications What We're Looking For You're a pro at: Quantity Surveying & Estimating, ideally in large-scale infrastructure projects. You've got the qualification: Degree-qualified and working towards (or already have) chartered status. You bring the knowledge: Familiarity with NEC contracts and cost management best practices. You're a team player: Collaboration is key - we want proactive problem-solvers who can adapt to challenges. Why Turner & Townsend? At Turner & Townsend, we don't just offer jobs - we offer careers. We're growing fast, and we want you to grow with us. Whether you're looking for mentorship, professional qualifications, or the chance to work on high-profile projects, we've got you covered. Ready to take your career to the next level? Apply now and let's build the future together! Additional Information Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Jul 27, 2025
Full time
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description Cost Manager/Quantity Surveyor - Join the Future of Infrastructure with Turner & Townsend! Are you ready to level up your career and work on major infrastructure projects that shape the world around us? Turner & Townsend is on the lookout for ambitious Quantity Surveyors/Cost Managers to join our dynamic team in the Midlands (with travel opportunities!). If you're passionate about making a real impact in airports, utilities, and transport, this is your chance to work on game-changing projects while growing your career with one of the top global consultancies. What's in it for you? Be part of something big - Work on major UK-wide infrastructure programs that push boundaries. Be recognized and unlock your potential. Flexibility & Variety - Work directly with clients or support multiple projects across the sector. Growth & Development - Get access to world-class training and work towards chartered status. Innovate - Shape the future of cost management with cutting-edge tools and best practices. What You'll Do Manage and assisting on commercial contracts, procurement, and negotiations in an NEC environment. Lead post-contract commercial activities, including payment approvals, cost assessments, and contract changes. Support contractors in keeping everything transparent and data-driven. Identify cost-saving strategies and optimize contract performance. Support key decision-making with data-driven cost management insights. The individual will be an integral part of a team that is accountable for the commercial and contractual performance of a project To support business objectives of delivering value for money in all circumstances To carry out assigned duties efficiently and in accordance with processes and procedures Comply with established commercial/procurement/ contractual strategies Take personal responsibility for complying with Environmental, Health, Safety, Security and Quality Standards Individually or as part of a team operate processes for the selection, appointment and management of construction and engineering contractors Procurement including: Providing advice on procurement strategy, Assembling and seeking agreement to long and short tender lists. Preparing and issuing tender documents. Running a competitive tender process including managing queries from tendering contractors Managing and contributing to structured and documented tender evaluations Preparation of Contract Post Contract Quantity Surveying including: Scrutinising and verifying applications for interim payments Preparing certificates Managing change control in accordance with contracts Producing cost reports and cost forecasting Assisting Project Managers in preparing Early Warnings, Instructions and Compensation Events Attending progress meetings Promote commercial awareness throughout project Support formal dispute resolution process and contract close out strategy as required Qualifications What We're Looking For You're a pro at: Quantity Surveying & Estimating, ideally in large-scale infrastructure projects. You've got the qualification: Degree-qualified and working towards (or already have) chartered status. You bring the knowledge: Familiarity with NEC contracts and cost management best practices. You're a team player: Collaboration is key - we want proactive problem-solvers who can adapt to challenges. Why Turner & Townsend? At Turner & Townsend, we don't just offer jobs - we offer careers. We're growing fast, and we want you to grow with us. Whether you're looking for mentorship, professional qualifications, or the chance to work on high-profile projects, we've got you covered. Ready to take your career to the next level? Apply now and let's build the future together! Additional Information Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Vivid Resourcing Ltd
Interim Contracts Manager
Vivid Resourcing Ltd
Interim Contract Manager (3-6 Months) Day Rate: (Apply online only) Location: Kent - Weekly in-person meetings required Start Date: Within 4 weeks The Council is seeking a highly experienced Interim Contract Manager to join the Property Services team on a temporary basis for an initial 3-6 month assignment . This is a senior technical role requiring extensive knowledge of contract management, procurement compliance, and construction legislation, to ensure the effective delivery of a range of externally commissioned property contracts. Key Responsibilities: Lead on the management of externally commissioned contracts , working collaboratively with other Contract Officers to ensure consistent delivery across the Council's estate. Manage and motivate contractors to meet performance targets, contribute to corporate objectives, and maintain high customer service standards. Develop and maintain a collaborative "one team" approach across council departments for unified contract delivery. Take full ownership of allocated contracts, including budget control, delivery planning, performance analysis , and driving continuous improvement. Provide technical input into procurement , including scope definition and specification writing, ensuring value for money and effective risk management. Act as subject matter expert for construction contract management and procurement compliance , ensuring all services are procured in accordance with Council Standing Orders , statutory requirements, and relevant UK procurement regulations . Serve as client liaison with legal services, instructing the correct JCT contract type (e.g. MW, MTC, Consultation) for specific works. Ensure timely and accurate issue of notices and payments under the Housing Grants, Construction and Regeneration Act 1996 . Where appropriate, take on the role of Principal Designer , ensuring design-phase compliance with CDM regulations . Accurately value completed construction works , scrutinising interim and final contractor accounts. Respond to compliance-related queries linked to key statutory instruments (e.g. HSG274 , Control of Asbestos Regulations , LOLER ), ensuring services are delivered in line with legal and health & safety standards. Essential Skills & Experience: Proven experience managing complex JCT contracts , including technical understanding of notices, payments, and contract administration. Strong working knowledge of the M3NHF Schedule of Rates and public sector procurement. Demonstrated ability to lead contractor meetings , manage actions, and produce accurate documentation. Sound knowledge of Section 20 consultation , Landlord and Tenant law , and CDM regulations . Comfortable acting as technical lead and providing contract-related advice across multiple service areas. Strong organisational skills, able to handle a varied and busy portfolio of contracts with professionalism and precision. Ability to work independently while contributing to a wider team approach. This is not a junior or development role. We are looking for a proven, technically competent contract management professional who can step in immediately and deliver results. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Jul 27, 2025
Contractor
Interim Contract Manager (3-6 Months) Day Rate: (Apply online only) Location: Kent - Weekly in-person meetings required Start Date: Within 4 weeks The Council is seeking a highly experienced Interim Contract Manager to join the Property Services team on a temporary basis for an initial 3-6 month assignment . This is a senior technical role requiring extensive knowledge of contract management, procurement compliance, and construction legislation, to ensure the effective delivery of a range of externally commissioned property contracts. Key Responsibilities: Lead on the management of externally commissioned contracts , working collaboratively with other Contract Officers to ensure consistent delivery across the Council's estate. Manage and motivate contractors to meet performance targets, contribute to corporate objectives, and maintain high customer service standards. Develop and maintain a collaborative "one team" approach across council departments for unified contract delivery. Take full ownership of allocated contracts, including budget control, delivery planning, performance analysis , and driving continuous improvement. Provide technical input into procurement , including scope definition and specification writing, ensuring value for money and effective risk management. Act as subject matter expert for construction contract management and procurement compliance , ensuring all services are procured in accordance with Council Standing Orders , statutory requirements, and relevant UK procurement regulations . Serve as client liaison with legal services, instructing the correct JCT contract type (e.g. MW, MTC, Consultation) for specific works. Ensure timely and accurate issue of notices and payments under the Housing Grants, Construction and Regeneration Act 1996 . Where appropriate, take on the role of Principal Designer , ensuring design-phase compliance with CDM regulations . Accurately value completed construction works , scrutinising interim and final contractor accounts. Respond to compliance-related queries linked to key statutory instruments (e.g. HSG274 , Control of Asbestos Regulations , LOLER ), ensuring services are delivered in line with legal and health & safety standards. Essential Skills & Experience: Proven experience managing complex JCT contracts , including technical understanding of notices, payments, and contract administration. Strong working knowledge of the M3NHF Schedule of Rates and public sector procurement. Demonstrated ability to lead contractor meetings , manage actions, and produce accurate documentation. Sound knowledge of Section 20 consultation , Landlord and Tenant law , and CDM regulations . Comfortable acting as technical lead and providing contract-related advice across multiple service areas. Strong organisational skills, able to handle a varied and busy portfolio of contracts with professionalism and precision. Ability to work independently while contributing to a wider team approach. This is not a junior or development role. We are looking for a proven, technically competent contract management professional who can step in immediately and deliver results. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Diamond Search Recruitment Ltd
Key Account Manager
Diamond Search Recruitment Ltd
Key Account Manager We are recruiting a brilliant Key Account Manager to join a leading independent wholesaler operating throughout London and Southeast England. This position is part of a dynamic sales team and involves managing current key accounts, identifying new business opportunities, and expanding the existing portfolio. The ideal candidate will have previous knowledge of the drinks industry , products and on trade . Also, a passionate, self-motivated individual who enjoys building relationships and thrives in organising their day to maximise opportunities in their area. Location: London Area - Field Role Salary: £35,000 to £45,000 (Negotiable depending on experience) + uncapped commission + Benefits Industry: Wholesale - Beverage/Drinks The role is field-based with occasional visits to HQ and comes with a competitive salary, including travel allowance and performance-based bonuses. Well-known for supplying to numerous pubs, bars and restaurants with all their essentials such as beer, wine, spirits, soft drinks and coffee, through to dispense gas pipeline cleaner and bar snacks. Their core values are based on their mission to Set the Bar, and they strive to become an innovator and leader within this sector. Key Responsibilities - Grow, develop and maintain strong relationships with both new and existing customer portfolios - Be the primary point of contact for your key accounts - Understanding customer needs to promote products and solutions - Work closely with our brand partners - Follow up leads in a timely manner - Negotiate contracts and agreements to create detailed proposals that form part of a bidding process - Monitor market trends to identify potential opportunities - Develop trusted relationships with internal and external stakeholders and brand partners - Prepare month reports and attend weekly sales team meetings Ideal qualifications and skills - Previous field sales-based experience in on trade - Full clean UK driving licence - WSET L1 preferred - Strong communication skills - Strategic thinker - Strong network across pubs, bars and restaurants in London - Fluency in Microsoft office suite (outlook, excel, word, power point etc) Benefits - Car or travel Allowance (This role will require you to have a Full UK driving Licence.) - Life insurance - Auto-enrolment pension - Annual leave increase on length of service - Birthday voucher - Ability to purchase goods at a cost price - Work from home for administrative work We are recruiting for multiple roles in this industry across different locations, divisions, functions, and experience levels. If this one isn't the right fit, please contact us for more details about other opportunities that may be a better match for you or any brilliant friends who also work in this industry.
Jul 27, 2025
Full time
Key Account Manager We are recruiting a brilliant Key Account Manager to join a leading independent wholesaler operating throughout London and Southeast England. This position is part of a dynamic sales team and involves managing current key accounts, identifying new business opportunities, and expanding the existing portfolio. The ideal candidate will have previous knowledge of the drinks industry , products and on trade . Also, a passionate, self-motivated individual who enjoys building relationships and thrives in organising their day to maximise opportunities in their area. Location: London Area - Field Role Salary: £35,000 to £45,000 (Negotiable depending on experience) + uncapped commission + Benefits Industry: Wholesale - Beverage/Drinks The role is field-based with occasional visits to HQ and comes with a competitive salary, including travel allowance and performance-based bonuses. Well-known for supplying to numerous pubs, bars and restaurants with all their essentials such as beer, wine, spirits, soft drinks and coffee, through to dispense gas pipeline cleaner and bar snacks. Their core values are based on their mission to Set the Bar, and they strive to become an innovator and leader within this sector. Key Responsibilities - Grow, develop and maintain strong relationships with both new and existing customer portfolios - Be the primary point of contact for your key accounts - Understanding customer needs to promote products and solutions - Work closely with our brand partners - Follow up leads in a timely manner - Negotiate contracts and agreements to create detailed proposals that form part of a bidding process - Monitor market trends to identify potential opportunities - Develop trusted relationships with internal and external stakeholders and brand partners - Prepare month reports and attend weekly sales team meetings Ideal qualifications and skills - Previous field sales-based experience in on trade - Full clean UK driving licence - WSET L1 preferred - Strong communication skills - Strategic thinker - Strong network across pubs, bars and restaurants in London - Fluency in Microsoft office suite (outlook, excel, word, power point etc) Benefits - Car or travel Allowance (This role will require you to have a Full UK driving Licence.) - Life insurance - Auto-enrolment pension - Annual leave increase on length of service - Birthday voucher - Ability to purchase goods at a cost price - Work from home for administrative work We are recruiting for multiple roles in this industry across different locations, divisions, functions, and experience levels. If this one isn't the right fit, please contact us for more details about other opportunities that may be a better match for you or any brilliant friends who also work in this industry.
Howett Thorpe
Assistant Management Accountant
Howett Thorpe Godalming, Surrey
Our client is a well-established business based in Godalming, currently seeking an experienced Assistant Management Accountant to join their team on a 12-month fixed term maternity cover contract, starting mid-September 2025. This is a full-time position, with the potential for hybrid working after the initial training period. This role would suit someone with solid all-round finance experience who enjoys working in a collaborative environment and is confident in delivering accurate financial information to deadlines. Job Title: Assistant Management Accountant Job Type: 12-month FTC Location: Godalming Salary: £32,000 - £37,000 p.a. Reference no: 15865 Assistant Management Accountant Benefits 24 days holiday + bank holidays Healthcare cashback scheme after 3 months Auto-enrol pension scheme Life assurance after 6 months Assistant Management Accountant About The Role This is a varied and hands-on role where you will work closely with the Finance Manager supporting a wide range of month-end tasks and playing a key role in maintaining financial control and reporting accuracy. Main duties will include: Assist in the preparation of monthly management accounts Post month-end journals, including accruals and prepayments Complete balance sheet reconciliations Maintain and update weekly cashflow forecasts Ensure accurate and timely maintenance of accounting records Support the preparation of financial reports and statements as required Assist with audit preparation and act as a point of contact for external auditors The successful Assistant Management Accountant will have: At least 3 years relevant finance experience Intermediate Excel skills (including VLOOKUP and Pivot Tables) Excellent attention to detail and communication skills Ability to work independently, meet deadlines, and multitask effectively Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications, we currently receive, we are unable to respond to all candidates. If you do not hear from a consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £150 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
Jul 27, 2025
Contractor
Our client is a well-established business based in Godalming, currently seeking an experienced Assistant Management Accountant to join their team on a 12-month fixed term maternity cover contract, starting mid-September 2025. This is a full-time position, with the potential for hybrid working after the initial training period. This role would suit someone with solid all-round finance experience who enjoys working in a collaborative environment and is confident in delivering accurate financial information to deadlines. Job Title: Assistant Management Accountant Job Type: 12-month FTC Location: Godalming Salary: £32,000 - £37,000 p.a. Reference no: 15865 Assistant Management Accountant Benefits 24 days holiday + bank holidays Healthcare cashback scheme after 3 months Auto-enrol pension scheme Life assurance after 6 months Assistant Management Accountant About The Role This is a varied and hands-on role where you will work closely with the Finance Manager supporting a wide range of month-end tasks and playing a key role in maintaining financial control and reporting accuracy. Main duties will include: Assist in the preparation of monthly management accounts Post month-end journals, including accruals and prepayments Complete balance sheet reconciliations Maintain and update weekly cashflow forecasts Ensure accurate and timely maintenance of accounting records Support the preparation of financial reports and statements as required Assist with audit preparation and act as a point of contact for external auditors The successful Assistant Management Accountant will have: At least 3 years relevant finance experience Intermediate Excel skills (including VLOOKUP and Pivot Tables) Excellent attention to detail and communication skills Ability to work independently, meet deadlines, and multitask effectively Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications, we currently receive, we are unable to respond to all candidates. If you do not hear from a consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £150 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
Gleeson Recruitment Group
Security Pre-sales Consultant
Gleeson Recruitment Group City, Manchester
The Role We're looking for a dynamic Pre-Sales Cyber Security Consultant to join our clients growing Security division. You'll work closely with Account Managers and Post-Sales teams to shape customers' cybersecurity strategies, deliver high-impact technical solutions, and help protect organisations against the evolving threat landscape. This is your opportunity to make a real difference in a key technical role within one of the UK's fastest-growing IT providers. What You'll Be Doing Act as a subject matter expert on cybersecurity and emerging threats. Lead solution design and technical strategy for clients across a wide range of sectors. Deliver whiteboard sessions and client workshops to define tailored security solutions. Support customers during incidents and contribute to response strategies. Create technical documentation and provide trusted guidance to customers. Conduct enablement sessions for internal sales teams, partners, and clients. Engage with customers alongside sales to overcome technical challenges. Maintain vendor certifications relevant to the security portfolio. Collaborate across teams (Cloud, Networking, etc.) to ensure integrated solutions. Drive innovation and improvement in cyber security service offering. What You'll Bring 2+ years in Pre-Sales, Cybersecurity or similar technical consultancy role (MSP/reseller experience preferred). Strong understanding of incident response, SOC operations, and endpoint security. Familiarity with security standards (ISO27002, CIS, NIST, CAF). Experience with technologies such as SSE, SASE, SIEM, MDR/EDR. Confident in customer-facing engagements and solution design. Excellent communication, documentation and stakeholder management skills. Engineer certifications in security platforms - an advantage. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Jul 27, 2025
Full time
The Role We're looking for a dynamic Pre-Sales Cyber Security Consultant to join our clients growing Security division. You'll work closely with Account Managers and Post-Sales teams to shape customers' cybersecurity strategies, deliver high-impact technical solutions, and help protect organisations against the evolving threat landscape. This is your opportunity to make a real difference in a key technical role within one of the UK's fastest-growing IT providers. What You'll Be Doing Act as a subject matter expert on cybersecurity and emerging threats. Lead solution design and technical strategy for clients across a wide range of sectors. Deliver whiteboard sessions and client workshops to define tailored security solutions. Support customers during incidents and contribute to response strategies. Create technical documentation and provide trusted guidance to customers. Conduct enablement sessions for internal sales teams, partners, and clients. Engage with customers alongside sales to overcome technical challenges. Maintain vendor certifications relevant to the security portfolio. Collaborate across teams (Cloud, Networking, etc.) to ensure integrated solutions. Drive innovation and improvement in cyber security service offering. What You'll Bring 2+ years in Pre-Sales, Cybersecurity or similar technical consultancy role (MSP/reseller experience preferred). Strong understanding of incident response, SOC operations, and endpoint security. Familiarity with security standards (ISO27002, CIS, NIST, CAF). Experience with technologies such as SSE, SASE, SIEM, MDR/EDR. Confident in customer-facing engagements and solution design. Excellent communication, documentation and stakeholder management skills. Engineer certifications in security platforms - an advantage. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Hays
Financial Analyst
Hays
New FP&A Analyst / Finance Analyst job available in Tyne & Wear Your new company Hays are working in partnership with a highly successful international manufacturing business to recruit a brand-new position to their existing finance team. We are seeking an experienced FP&A Analyst or Finance Analyst to support a newly formed team, with the purpose of delivering a comprehensive reporting function across multiple sites. This company is a market leader in its industry and produces a wide range of products across Europe. Your new role The main purpose of the role will be to support the FP&A Manager in delivering weekly and monthly reporting insights around factory KPIs. You will be producing variance analysis as well as annual planning and forecasting information for management, as well as developing and implementing analytical standards for reporting and KPI modelling in conjunction with operational teams.Your key responsibilities will be: Responsible for providing weekly calculation and variance analysis of key metrics of the manufacturing site, including but not limited to, production volumes, labour costs, recoveries, fixed costs and transfer prices and their impact on the financial statements Review month-end report & understand the impact of drivers on budget/forecast Responsible for assimilating data from multiple systems and stakeholders to calculate results and identify trends for key KPIs, actuals, budgets and forecasts Enhance data governance processes by improving the quality and integrity of data collected, analysis performed, and reports generated Run simulations of various "what-if" scenarios using insight and critical thinking to evaluate and recommend solutions Assist in developing forecasting models Support the FP&A Manager in producing routine and ad hoc financial models to support leadership, FBPs and FP&A Group in decision-making Facilitate standardisation and sharing of best practice across the Shared Finance team Contribute to continuous improvement of systems and processes Support automation and enterprise consolidation of data used in monthly, quarterly, and annual performance reports Ensure the SOX control environment is maintained. Support all audit requests. This is a full-time role, working Monday - Thursday and working from home on a Friday. What you'll need to succeed You will ideally be a fully or part-qualified accountant and have experience working in a similar FMCG, manufacturing or production business. Exposure to a manufacturing or supply chain environment would also be advantageous. You will have previous experience in a reporting and/or forecasting capacity and be able to operate in a fast-paced environment. You will have strong IT skills and be accustomed to using various reporting tools, ideally having a working knowledge of SAP. You will have excellent analytical and modelling skills as well as be able to communicate effectively with non-financial stakeholders. What you'll get in return You will receive a highly competitive salary, 25 days' annual leave (plus bank holidays), up to a 12% annual bonus and a range of additional benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 27, 2025
Full time
New FP&A Analyst / Finance Analyst job available in Tyne & Wear Your new company Hays are working in partnership with a highly successful international manufacturing business to recruit a brand-new position to their existing finance team. We are seeking an experienced FP&A Analyst or Finance Analyst to support a newly formed team, with the purpose of delivering a comprehensive reporting function across multiple sites. This company is a market leader in its industry and produces a wide range of products across Europe. Your new role The main purpose of the role will be to support the FP&A Manager in delivering weekly and monthly reporting insights around factory KPIs. You will be producing variance analysis as well as annual planning and forecasting information for management, as well as developing and implementing analytical standards for reporting and KPI modelling in conjunction with operational teams.Your key responsibilities will be: Responsible for providing weekly calculation and variance analysis of key metrics of the manufacturing site, including but not limited to, production volumes, labour costs, recoveries, fixed costs and transfer prices and their impact on the financial statements Review month-end report & understand the impact of drivers on budget/forecast Responsible for assimilating data from multiple systems and stakeholders to calculate results and identify trends for key KPIs, actuals, budgets and forecasts Enhance data governance processes by improving the quality and integrity of data collected, analysis performed, and reports generated Run simulations of various "what-if" scenarios using insight and critical thinking to evaluate and recommend solutions Assist in developing forecasting models Support the FP&A Manager in producing routine and ad hoc financial models to support leadership, FBPs and FP&A Group in decision-making Facilitate standardisation and sharing of best practice across the Shared Finance team Contribute to continuous improvement of systems and processes Support automation and enterprise consolidation of data used in monthly, quarterly, and annual performance reports Ensure the SOX control environment is maintained. Support all audit requests. This is a full-time role, working Monday - Thursday and working from home on a Friday. What you'll need to succeed You will ideally be a fully or part-qualified accountant and have experience working in a similar FMCG, manufacturing or production business. Exposure to a manufacturing or supply chain environment would also be advantageous. You will have previous experience in a reporting and/or forecasting capacity and be able to operate in a fast-paced environment. You will have strong IT skills and be accustomed to using various reporting tools, ideally having a working knowledge of SAP. You will have excellent analytical and modelling skills as well as be able to communicate effectively with non-financial stakeholders. What you'll get in return You will receive a highly competitive salary, 25 days' annual leave (plus bank holidays), up to a 12% annual bonus and a range of additional benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Audit Manager - Commercial and Investment Bank Technology - Vice President
Quality Control Specialist - Pest Control Bournemouth, Dorset
This is an exciting opportunity to join the Technology Audit Team. Our Internal Audit Department is an independent function accountable to the Audit Committee of the Board of Directors, the Office of the Chairman, senior management and our global and local regulators. Internal Audit is comprised of more than 1,000 auditors, located in key locations across the globe, and is responsible for assessing the adequacy of the control environments across the firm's lines of business As an Audit Manager - Commercial and Investment Bank Technology - Vice President in EMEA Commercial and Investment Bank (CIB) Technology Audit department you will be covering CIB Securities Services and Payments Technology and CIB Data and Artificial Intelligence Governance . The Corporate & Investment Banking (CIB) Audit Team is responsible for assessing the adequacy of the control environments across all of the CIB, Chief Investment Office (CIO) and Treasury businesses. This is achieved through a program of audit coverage, which is performed and managed by a global team of integrated technology and financial business audit specialists. Job responsibilities Work closely with business and technology audit colleagues to ensure that key risks are identified and assessed in the program of audit coverage. Assist in all aspects of audits including risk assessments, audit planning, audit testing, control evaluation, report drafting and follow up and verification of issue closure. Perform audit work in accordance with department and professional standards, and complete assignments in an efficient manner. Attention to detail to ensure accuracy and completeness of audit coverage. Write audit work papers and reports with minimal intervention by the Audit Director. Partner with colleagues, stakeholders and control community members to evaluate, test and report on the adequacy and effectiveness of management controls with appropriate recommendations for improvement. This may be delivered through specific audit reviews or through ongoing involvement in major activities or projects. Required qualifications capabilities and skills Extensive internal or external technology or risk & controls work experience Solid understanding of internal control concepts with the ability to evaluate and determine the adequacy of controls by considering business and technology risks in an integrated manner. Extensive knowledge of system development life cycle concepts with an ability to quickly learn a complex, distributed computing environment. Strong analytical skills, particularly in regard to assessing the probability and impact of an internal control weakness Excellent verbal and written communication skills. Also, good interpersonal skills with the ability to present complex and sensitive issues to senior management, and influence change. Preferred qualifications capabilities and skills Degree and background in Technology Related professional certification such as CISA, CISSP, or CIA About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. The Audit department provides independent assessments to evaluate, test and report on the adequacy and effectiveness of our governance, risk management and internal controls. The team's priorities are focused on strong governance, transparency, strategic engagement, and fostering a diverse and inclusive culture that develops our talent.
Jul 27, 2025
Full time
This is an exciting opportunity to join the Technology Audit Team. Our Internal Audit Department is an independent function accountable to the Audit Committee of the Board of Directors, the Office of the Chairman, senior management and our global and local regulators. Internal Audit is comprised of more than 1,000 auditors, located in key locations across the globe, and is responsible for assessing the adequacy of the control environments across the firm's lines of business As an Audit Manager - Commercial and Investment Bank Technology - Vice President in EMEA Commercial and Investment Bank (CIB) Technology Audit department you will be covering CIB Securities Services and Payments Technology and CIB Data and Artificial Intelligence Governance . The Corporate & Investment Banking (CIB) Audit Team is responsible for assessing the adequacy of the control environments across all of the CIB, Chief Investment Office (CIO) and Treasury businesses. This is achieved through a program of audit coverage, which is performed and managed by a global team of integrated technology and financial business audit specialists. Job responsibilities Work closely with business and technology audit colleagues to ensure that key risks are identified and assessed in the program of audit coverage. Assist in all aspects of audits including risk assessments, audit planning, audit testing, control evaluation, report drafting and follow up and verification of issue closure. Perform audit work in accordance with department and professional standards, and complete assignments in an efficient manner. Attention to detail to ensure accuracy and completeness of audit coverage. Write audit work papers and reports with minimal intervention by the Audit Director. Partner with colleagues, stakeholders and control community members to evaluate, test and report on the adequacy and effectiveness of management controls with appropriate recommendations for improvement. This may be delivered through specific audit reviews or through ongoing involvement in major activities or projects. Required qualifications capabilities and skills Extensive internal or external technology or risk & controls work experience Solid understanding of internal control concepts with the ability to evaluate and determine the adequacy of controls by considering business and technology risks in an integrated manner. Extensive knowledge of system development life cycle concepts with an ability to quickly learn a complex, distributed computing environment. Strong analytical skills, particularly in regard to assessing the probability and impact of an internal control weakness Excellent verbal and written communication skills. Also, good interpersonal skills with the ability to present complex and sensitive issues to senior management, and influence change. Preferred qualifications capabilities and skills Degree and background in Technology Related professional certification such as CISA, CISSP, or CIA About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. The Audit department provides independent assessments to evaluate, test and report on the adequacy and effectiveness of our governance, risk management and internal controls. The team's priorities are focused on strong governance, transparency, strategic engagement, and fostering a diverse and inclusive culture that develops our talent.
Vice President, Credit Solutions, Growth & Middle Market Technology
MUFG Bank, Ltd
Vice President, Credit Solutions, Growth & Middle Market Technology page is loaded Vice President, Credit Solutions, Growth & Middle Market Technology Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. OVERVIEW OF THE DEPARTMENT/SECTION Growth & Middle Market Technology Banking is a specialised team dedicated to building lead relationships through delivering sound, strategic, and balanced advice to technology companies within the growth (typically emerging cashflow / Venture Capital backed) and middle markets (Public / Private Equity backed) across EMEA. The mission for this team is to: Deliver in-depth technology industry knowledge, with a focus on industry trends, dynamics, and the competitive landscape. Build a diverse book of technology clients across targeted ownership structures through origination, structuring and execution of senior debt facilities and associated ancillary products. Provide access to an industry specialised credit organisation, delivering faster decisions to the client. Align relationships within GMMT with all product partners. Leverage MUFG's advanced technology partnerships, innovation, strategic & commercial capital teams. Engage with venture capital firms, private equity sponsors, debt advisors, c-suite of target companies and access partnerships with other debt providers in the market. MAIN PURPOSE OF THE ROLE A technical expert known internally and externally as a reliable, knowledgeable resource, responsible for evaluating and underwriting loans and other credit exposures to Growth and Middle Market Technology companies. Supporting Growth & Middle Market Credit Solutions transaction, origination, and credit analysis efforts. This includes origination, loan structuring, navigating the credit approval process, and managing the credit exposure within portfolios. KEY RESPONSIBILITIES Take responsibility for ensuring delivery of high-quality output from the team - credit applications, financial modelling, analysis, and structuring Own deal execution process from start to finish - leads due diligence, conversations with credit approvers, structuring, underwriting, negotiation of legal documents, and leveraging the broader team as necessary Assume portfolio management responsibilities for a defined portfolio in accordance with the bank's policies and procedures Support the preparation of detailed credit analyses and required credit applications in accordance with internal policies and regulatory guidance, including the evaluation of company-specific, industry, and regulatory risks; and company historical operating performance, projected operating performance and capital structure Provide support for the syndication strategy, including lender presentations and liaison with participant lenders, and participate in client and bank meetings as necessary Understand and maintain knowledge of sub-sectors represented in portfolio, including technical aspects and regulatory issues utilising internal and external sources Oversight of facility closing procedures including both operations and documentation Proactively identify potential debt opportunities through research and analytics, partnering with Relationship Management / Coverage Team Work closely with internal stakeholders, notably Credit, Leveraged Finance, Sponsor Coverage, Leveraged Capital Markets, and internal support teams including Compliance and Audit to promote the strategic mission of GMMT and to ensure the continued good standing of the team within the bank Coach and oversee junior talent and review work as necessary Policy and Transaction Responsibilities: Support the communication with the credit approval division including final hold level strategies to ensure alignment of risk strategy and policy Evaluate and establish appropriate ratings for transactions and correlate appropriate exposure level with regard to exposure on both a transaction and group level Ensure compliance with policy and regulatory requirements WORK EXPERIENCE AND SKILLS Significant experience in financial institutions or equivalent credit risk related function, Experience in transacting European private equity sponsor-backed leveraged finance transactions (with exposure to analysing technology companies preferable). Functional / Technical Competencies: Detailed understanding and expertise in sub-investment grade credit analysis, cash flow modelling and documentary negotiation (incl. leveraged). Sound understanding of banking products (loans, bonds, private placement, ABL lines) as well as DCM, M&A market and its dynamics Advanced understanding of deal structuring principles Demonstrable negotiation skills with internal partners and external counterparties Corporate finance principles/accounting knowledge Can demonstrate existing relationships with capital markets and equity investment professionals within the private equity industry. Excellent presentation and negotiation skills. PERSONAL REQUIREMENTS Results driven, with a strong sense of accountability Interest and desire to deepen knowledge of the technology sector, including key trends Demonstrates a structured, proactive, motivated and logical approach to work Team player who will roll up their sleeves to deliver seamless execution In-depth knowledge of all elements of credit and risk principles Demonstrated capability to independently handle complex transactions, sensitive borrowers Strong written, verbal, and interpersonal skills Strong financial modelling skills required Strong decision making skills, the ability to demonstrate sound judgement Ability to operate with urgency, manage large workloads, multiple stakeholders and tight deadlines when needed Strong problem-solving and numerical skills Excellent attention to detail and accuracy A calm approach, with the ability to perform well and prioritise work in a pressurised environment Excellent Microsoft Office skills Proficiency in English, other languages desirable We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law. Similar Jobs (5) Associate, Credit Solutions - Growth & Middle Market Technology locations London time type Full time posted on Posted 2 Days Ago Director, Relationship Manager - Growth & Middle Market Technology, EMEA locations London time type Full time posted on Posted 30+ Days Ago Director, Middle Market Direct Lending locations London time type Full time posted on Posted 30+ Days Ago At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
Jul 27, 2025
Full time
Vice President, Credit Solutions, Growth & Middle Market Technology page is loaded Vice President, Credit Solutions, Growth & Middle Market Technology Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. OVERVIEW OF THE DEPARTMENT/SECTION Growth & Middle Market Technology Banking is a specialised team dedicated to building lead relationships through delivering sound, strategic, and balanced advice to technology companies within the growth (typically emerging cashflow / Venture Capital backed) and middle markets (Public / Private Equity backed) across EMEA. The mission for this team is to: Deliver in-depth technology industry knowledge, with a focus on industry trends, dynamics, and the competitive landscape. Build a diverse book of technology clients across targeted ownership structures through origination, structuring and execution of senior debt facilities and associated ancillary products. Provide access to an industry specialised credit organisation, delivering faster decisions to the client. Align relationships within GMMT with all product partners. Leverage MUFG's advanced technology partnerships, innovation, strategic & commercial capital teams. Engage with venture capital firms, private equity sponsors, debt advisors, c-suite of target companies and access partnerships with other debt providers in the market. MAIN PURPOSE OF THE ROLE A technical expert known internally and externally as a reliable, knowledgeable resource, responsible for evaluating and underwriting loans and other credit exposures to Growth and Middle Market Technology companies. Supporting Growth & Middle Market Credit Solutions transaction, origination, and credit analysis efforts. This includes origination, loan structuring, navigating the credit approval process, and managing the credit exposure within portfolios. KEY RESPONSIBILITIES Take responsibility for ensuring delivery of high-quality output from the team - credit applications, financial modelling, analysis, and structuring Own deal execution process from start to finish - leads due diligence, conversations with credit approvers, structuring, underwriting, negotiation of legal documents, and leveraging the broader team as necessary Assume portfolio management responsibilities for a defined portfolio in accordance with the bank's policies and procedures Support the preparation of detailed credit analyses and required credit applications in accordance with internal policies and regulatory guidance, including the evaluation of company-specific, industry, and regulatory risks; and company historical operating performance, projected operating performance and capital structure Provide support for the syndication strategy, including lender presentations and liaison with participant lenders, and participate in client and bank meetings as necessary Understand and maintain knowledge of sub-sectors represented in portfolio, including technical aspects and regulatory issues utilising internal and external sources Oversight of facility closing procedures including both operations and documentation Proactively identify potential debt opportunities through research and analytics, partnering with Relationship Management / Coverage Team Work closely with internal stakeholders, notably Credit, Leveraged Finance, Sponsor Coverage, Leveraged Capital Markets, and internal support teams including Compliance and Audit to promote the strategic mission of GMMT and to ensure the continued good standing of the team within the bank Coach and oversee junior talent and review work as necessary Policy and Transaction Responsibilities: Support the communication with the credit approval division including final hold level strategies to ensure alignment of risk strategy and policy Evaluate and establish appropriate ratings for transactions and correlate appropriate exposure level with regard to exposure on both a transaction and group level Ensure compliance with policy and regulatory requirements WORK EXPERIENCE AND SKILLS Significant experience in financial institutions or equivalent credit risk related function, Experience in transacting European private equity sponsor-backed leveraged finance transactions (with exposure to analysing technology companies preferable). Functional / Technical Competencies: Detailed understanding and expertise in sub-investment grade credit analysis, cash flow modelling and documentary negotiation (incl. leveraged). Sound understanding of banking products (loans, bonds, private placement, ABL lines) as well as DCM, M&A market and its dynamics Advanced understanding of deal structuring principles Demonstrable negotiation skills with internal partners and external counterparties Corporate finance principles/accounting knowledge Can demonstrate existing relationships with capital markets and equity investment professionals within the private equity industry. Excellent presentation and negotiation skills. PERSONAL REQUIREMENTS Results driven, with a strong sense of accountability Interest and desire to deepen knowledge of the technology sector, including key trends Demonstrates a structured, proactive, motivated and logical approach to work Team player who will roll up their sleeves to deliver seamless execution In-depth knowledge of all elements of credit and risk principles Demonstrated capability to independently handle complex transactions, sensitive borrowers Strong written, verbal, and interpersonal skills Strong financial modelling skills required Strong decision making skills, the ability to demonstrate sound judgement Ability to operate with urgency, manage large workloads, multiple stakeholders and tight deadlines when needed Strong problem-solving and numerical skills Excellent attention to detail and accuracy A calm approach, with the ability to perform well and prioritise work in a pressurised environment Excellent Microsoft Office skills Proficiency in English, other languages desirable We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law. Similar Jobs (5) Associate, Credit Solutions - Growth & Middle Market Technology locations London time type Full time posted on Posted 2 Days Ago Director, Relationship Manager - Growth & Middle Market Technology, EMEA locations London time type Full time posted on Posted 30+ Days Ago Director, Middle Market Direct Lending locations London time type Full time posted on Posted 30+ Days Ago At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
S&P Global
Director, Customer Data Intelligence
S&P Global
About the Role: Grade Level (for internal use): 12 Director, Customer Data Intelligence The Team: The Customer Data Intelligence Director is a pivotal role within S&P Global, reporting directly to the Head of Enterprise Marketing Strategy and Demand Generation. This position serves as the central authority on customer intelligence, focusing on behavior, persona, and engagement. By partnering across the Chief Client Office, divisional, and technology teams, the role is responsible for building a unified view of customer and account engagement across all S&P Global divisions and touchpoints. The emphasis is on behavioral engagement data to provide a comprehensive view of the customer journey. Responsibilities and Impact: Lead the development of a unified customer intelligence framework, integrating data from various divisions and platforms into a single customer view. Create actionable insights by analyzing customer behaviors, preferences, and engagement patterns across digital, event, content, and sales channels. Define and refine Ideal Customer Profiles (ICPs) for enterprise and segment-specific use cases. Partner with digital experience, campaign, and ABM teams to deliver high-impact personalization strategies informed by intelligence outputs. Lead the implementation of digital listening posts to track key customer signals across the journey. Collaborate with data and analytics teams to evolve data models, taxonomies, and analytical capabilities that support segmentation and predictive scoring. Act as the voice of the customer across strategic marketing initiatives, bringing behavioral insights into content, channel, and journey planning. Ensure data governance, compliance, and ethical standards are embedded into all intelligence practices. Serve as a key partner to marketing operations and MarTech teams to align data architecture and reporting tools with business goals. What We're Looking For: Basic Required Qualifications: Bachelor's degree in Data Science, Marketing, Business, or a related field required; advanced degree (e.g., MS in Analytics) preferred. 10+ years of experience in marketing roles, including customer insights, data strategy, marketing analytics, or customer intelligence roles. Proven experience leading cross-functional initiatives to synthesize and activate customer data at scale. Deep expertise in segmentation, behavior modeling, customer journey mapping, and insight storytelling. Hands-on experience with CDPs, analytics platforms, CRM, and business intelligence tools. Strong stakeholder engagement skills, with the ability to translate data into strategic recommendations. Strong understanding of data privacy, governance, and ethical use of customer data. Additional Preferred Qualifications: Strong collaboration experience with data enablement, architecture, and governance teams to ensure data readiness for customer intelligence initiatives. Experience partnering with revenue impact modeling teams to align customer engagement insights with predictive revenue outcomes. Experience in B2B enterprise environments, especially across complex customer ecosystems. Familiarity with tools such as Adobe Real-Time CDP, Adobe Analytics, Salesforce, and Power BI. Exposure to account-based marketing, experience design, and omnichannel engagement strategies. What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - English_formattedESQA508c.pdf - 103 - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), MRKTNG103.2 - Middle Management Tier II (EEO Job Group)
Jul 27, 2025
Full time
About the Role: Grade Level (for internal use): 12 Director, Customer Data Intelligence The Team: The Customer Data Intelligence Director is a pivotal role within S&P Global, reporting directly to the Head of Enterprise Marketing Strategy and Demand Generation. This position serves as the central authority on customer intelligence, focusing on behavior, persona, and engagement. By partnering across the Chief Client Office, divisional, and technology teams, the role is responsible for building a unified view of customer and account engagement across all S&P Global divisions and touchpoints. The emphasis is on behavioral engagement data to provide a comprehensive view of the customer journey. Responsibilities and Impact: Lead the development of a unified customer intelligence framework, integrating data from various divisions and platforms into a single customer view. Create actionable insights by analyzing customer behaviors, preferences, and engagement patterns across digital, event, content, and sales channels. Define and refine Ideal Customer Profiles (ICPs) for enterprise and segment-specific use cases. Partner with digital experience, campaign, and ABM teams to deliver high-impact personalization strategies informed by intelligence outputs. Lead the implementation of digital listening posts to track key customer signals across the journey. Collaborate with data and analytics teams to evolve data models, taxonomies, and analytical capabilities that support segmentation and predictive scoring. Act as the voice of the customer across strategic marketing initiatives, bringing behavioral insights into content, channel, and journey planning. Ensure data governance, compliance, and ethical standards are embedded into all intelligence practices. Serve as a key partner to marketing operations and MarTech teams to align data architecture and reporting tools with business goals. What We're Looking For: Basic Required Qualifications: Bachelor's degree in Data Science, Marketing, Business, or a related field required; advanced degree (e.g., MS in Analytics) preferred. 10+ years of experience in marketing roles, including customer insights, data strategy, marketing analytics, or customer intelligence roles. Proven experience leading cross-functional initiatives to synthesize and activate customer data at scale. Deep expertise in segmentation, behavior modeling, customer journey mapping, and insight storytelling. Hands-on experience with CDPs, analytics platforms, CRM, and business intelligence tools. Strong stakeholder engagement skills, with the ability to translate data into strategic recommendations. Strong understanding of data privacy, governance, and ethical use of customer data. Additional Preferred Qualifications: Strong collaboration experience with data enablement, architecture, and governance teams to ensure data readiness for customer intelligence initiatives. Experience partnering with revenue impact modeling teams to align customer engagement insights with predictive revenue outcomes. Experience in B2B enterprise environments, especially across complex customer ecosystems. Familiarity with tools such as Adobe Real-Time CDP, Adobe Analytics, Salesforce, and Power BI. Exposure to account-based marketing, experience design, and omnichannel engagement strategies. What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - English_formattedESQA508c.pdf - 103 - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), MRKTNG103.2 - Middle Management Tier II (EEO Job Group)
Partner Customer Success Manager Sales Reapit London office , Reapit Solihull office
Reapit
Reapit - Who are we? Reapit is the original end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents build relationships and grow their businesses for more than 25 years. Our technology empowers property professionals across Europe, the Middle East, Australia, and New Zealand to work with buyers, sellers, tenants, and landlords to deliver a dream home experience. Worldwide, over 78,000 agents across more than 15,000 branches use Reapit to run their businesses, manage properties, collect rent, engage clients, and provide outstanding customer service every time. What you'll be doing Reporting to the Partners & Commercial Director, you'll be involved in: Support Partner Onboarding: Assist in coordinating onboarding activities and helping new partners get started with the platform and tools. Partner Enablement: Support training sessions, update documentation, and help partners understand key features and best practices. Communication: Serve as a responsive point of contact for partner inquiries, escalating issues when necessary. Data & Reporting: Help track partner engagement, usage metrics, and feedback to support ongoing success efforts. Collaboration: Work closely with internal teams including sales, support, and marketing to ensure partners receive timely and accurate information. Process Improvement: Contribute ideas for improving partner workflows, resources, and communications based on day-to-day observations. Documentation: Maintain and update partner-facing materials such as guides, FAQs, and onboarding checklists. Who we're looking for At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you. 1-2 years of experience in customer success, account management, support, or partner-facing roles (internships or part-time work considered). Strong communication and interpersonal skills. Highly organized with attention to detail. Comfortable learning new software and tools (e.g., CRM, help desk, or project management platforms). A collaborative team player with a willingness to take initiative. Passion for delivering a great partner and customer experience. Experience in a SaaS, technology, or B2B environment. Familiarity with tools like Salesforce, HubSpot, or Zendesk. What your impact and success looks like As a Partner Customer Success Manager we expect your success and impact in the early stages of your career with us to look something like this: 1-Month Plan: Orientation & Foundation Goals: Understand the company's partner strategy, value proposition, and app integrations. Build foundational knowledge of tools, processes, and teams. Start the process of being the go to person for Partner, API related questions. Key Activities: Complete onboarding and internal training (tools, systems, product, CRM, AppMarket). Meet with key stakeholders (Partnerships, Product, Marketing, Sales, CSMs, Support). Review partner documentation, current integrations, and the partner lifecycle. Shadow partnership and sales calls to understand partner conversations. Gain access to and explore key platforms (Jira, Salesforce, HubSpot, AppMarket, etc.). Success Metrics: Onboarded and trained in all systems. Completed a "Partner Playbook" review. Introduced to at least 5 strategic partners or internal sponsor accounts. Documented understanding of partnership categories (tech, services, integrations). 3-Month Plan: Engagement & Contribution Goals: Begin contributing to partner management and engagement. Support internal teams and assist in execution of partner initiatives. Successfully managing all incoming Partner queries, P3,P4 ticket items include Key Activities: Support CSMs and Sales with partner insights and materials. Assist in scheduling and preparing for partner QBRs or joint campaigns. Help manage Jira/API tickets and support the Partnerships/Product sync. Track partner adoption data and user engagement using admin portal or dashboards. Assist in building partner enablement content or email marketing templates. Success Metrics: Supported 2-3 Functional or Premium partner initiatives (e.g. App support, UAT, onboarding). Contributed to a partner newsletter, enablement asset, or training doc. Presented insights from partner usage or campaign data to the team. Positive feedback from internal stakeholders on support and collaboration. 6-Month Plan: Ownership & Impact Goals: Own a segment of partners or a specific function (e.g., communications, events, reporting). Drive value and improvements in partner performance and engagement. Become the go to person for Partner, API related questions Key Activities: Manage regular partner check-ins or communications. Own the process for a specific partner-related project (e.g., AppMarket campaign, email platform rollout). Help streamline internal workflows (e.g., partner onboarding, support ticket process). Build and present a quarterly partner performance review deck. Success Metrics: Independently managing 5-10 partners or a defined function (Functional-Premium) Led execution of a campaign or internal process improvement. Contributed to a measurable increase in partner engagement, installs, or lead generation. Recognized as a reliable go-to for at least one cross-functional team. What's in it for you? We operate a Flexible Working Policy, and we would like for you to work from one of our UK offices, 1-2 days a month. We're offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You'll feel part of a special team. You can expect a highly competitive salary and some great benefits, including: 5.5% employer pension contribution 20 days annual leave (plus a day for your birthday) increasing by a day for every year worked (capped at 24 days) Business permitting, we're closed over Christmas, to give you time back to your friends and family Formal and in-house training for your L&D plus access to Go1 - the worlds largest online learning library Health benefits including Gym Flex via Benenden Health, annual flu vaccinations and many others Season ticket loan Regular local and companywide social events including Tucker Thursday - mouth-watering cuisine delivered straight to the office doors once a month! Opportunity to participate in retail benefits and savings via our Benefits partner, Zest! Don't tick all the boxes? Neither do we We care about our industry and want it to become a more inclusive and diverse place to work. So, we're driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.
Jul 27, 2025
Full time
Reapit - Who are we? Reapit is the original end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents build relationships and grow their businesses for more than 25 years. Our technology empowers property professionals across Europe, the Middle East, Australia, and New Zealand to work with buyers, sellers, tenants, and landlords to deliver a dream home experience. Worldwide, over 78,000 agents across more than 15,000 branches use Reapit to run their businesses, manage properties, collect rent, engage clients, and provide outstanding customer service every time. What you'll be doing Reporting to the Partners & Commercial Director, you'll be involved in: Support Partner Onboarding: Assist in coordinating onboarding activities and helping new partners get started with the platform and tools. Partner Enablement: Support training sessions, update documentation, and help partners understand key features and best practices. Communication: Serve as a responsive point of contact for partner inquiries, escalating issues when necessary. Data & Reporting: Help track partner engagement, usage metrics, and feedback to support ongoing success efforts. Collaboration: Work closely with internal teams including sales, support, and marketing to ensure partners receive timely and accurate information. Process Improvement: Contribute ideas for improving partner workflows, resources, and communications based on day-to-day observations. Documentation: Maintain and update partner-facing materials such as guides, FAQs, and onboarding checklists. Who we're looking for At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you. 1-2 years of experience in customer success, account management, support, or partner-facing roles (internships or part-time work considered). Strong communication and interpersonal skills. Highly organized with attention to detail. Comfortable learning new software and tools (e.g., CRM, help desk, or project management platforms). A collaborative team player with a willingness to take initiative. Passion for delivering a great partner and customer experience. Experience in a SaaS, technology, or B2B environment. Familiarity with tools like Salesforce, HubSpot, or Zendesk. What your impact and success looks like As a Partner Customer Success Manager we expect your success and impact in the early stages of your career with us to look something like this: 1-Month Plan: Orientation & Foundation Goals: Understand the company's partner strategy, value proposition, and app integrations. Build foundational knowledge of tools, processes, and teams. Start the process of being the go to person for Partner, API related questions. Key Activities: Complete onboarding and internal training (tools, systems, product, CRM, AppMarket). Meet with key stakeholders (Partnerships, Product, Marketing, Sales, CSMs, Support). Review partner documentation, current integrations, and the partner lifecycle. Shadow partnership and sales calls to understand partner conversations. Gain access to and explore key platforms (Jira, Salesforce, HubSpot, AppMarket, etc.). Success Metrics: Onboarded and trained in all systems. Completed a "Partner Playbook" review. Introduced to at least 5 strategic partners or internal sponsor accounts. Documented understanding of partnership categories (tech, services, integrations). 3-Month Plan: Engagement & Contribution Goals: Begin contributing to partner management and engagement. Support internal teams and assist in execution of partner initiatives. Successfully managing all incoming Partner queries, P3,P4 ticket items include Key Activities: Support CSMs and Sales with partner insights and materials. Assist in scheduling and preparing for partner QBRs or joint campaigns. Help manage Jira/API tickets and support the Partnerships/Product sync. Track partner adoption data and user engagement using admin portal or dashboards. Assist in building partner enablement content or email marketing templates. Success Metrics: Supported 2-3 Functional or Premium partner initiatives (e.g. App support, UAT, onboarding). Contributed to a partner newsletter, enablement asset, or training doc. Presented insights from partner usage or campaign data to the team. Positive feedback from internal stakeholders on support and collaboration. 6-Month Plan: Ownership & Impact Goals: Own a segment of partners or a specific function (e.g., communications, events, reporting). Drive value and improvements in partner performance and engagement. Become the go to person for Partner, API related questions Key Activities: Manage regular partner check-ins or communications. Own the process for a specific partner-related project (e.g., AppMarket campaign, email platform rollout). Help streamline internal workflows (e.g., partner onboarding, support ticket process). Build and present a quarterly partner performance review deck. Success Metrics: Independently managing 5-10 partners or a defined function (Functional-Premium) Led execution of a campaign or internal process improvement. Contributed to a measurable increase in partner engagement, installs, or lead generation. Recognized as a reliable go-to for at least one cross-functional team. What's in it for you? We operate a Flexible Working Policy, and we would like for you to work from one of our UK offices, 1-2 days a month. We're offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You'll feel part of a special team. You can expect a highly competitive salary and some great benefits, including: 5.5% employer pension contribution 20 days annual leave (plus a day for your birthday) increasing by a day for every year worked (capped at 24 days) Business permitting, we're closed over Christmas, to give you time back to your friends and family Formal and in-house training for your L&D plus access to Go1 - the worlds largest online learning library Health benefits including Gym Flex via Benenden Health, annual flu vaccinations and many others Season ticket loan Regular local and companywide social events including Tucker Thursday - mouth-watering cuisine delivered straight to the office doors once a month! Opportunity to participate in retail benefits and savings via our Benefits partner, Zest! Don't tick all the boxes? Neither do we We care about our industry and want it to become a more inclusive and diverse place to work. So, we're driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.
Client Applications, Product Developer - Vice President at Citi
Assistant Professor in Sensory Science
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. Citi's Mission and Value Proposition explains what we do, and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain both our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful, strengthening our ability to execute against our strategic priorities. Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all. We foster a culture of meritocracy and diversity; we value and expect respect for others; opportunities to develop are widely available to all. 51% of our employees are women and 24% of our Director's and Managing Directors are women. About Citi Securities Services: As part of Citi's Services Line of Business, Securities Services is a global business that provides Custody, Fund Services, Issuer Services and Execution Services to global asset managers, pension funds, insurance companies, banks and financial intermediaries. Securities Services operates the largest custody network globally with a presence in 60+ countries. Within Securities Services, the Data, Digital, and Innovation team runs the data and innovation products and is responsible for building the future of data for Securities Services. This team seeks an experienced Vice President Product Manager (Product Developer) to join our London team. Job description: In this role you can shape our organization's future by building and innovating the digital data experience for our clients. The Product Manager will be responsible for the management, development and growth of Securities Services Data Visualization platform for clients. This role is also responsible for the development and growth of our AI-powered search application. Responsibilities: Own the strategy and roadmap for their product. The product developer must work with internal and external partners to understand the value proposition from the perspective of the end user and from the perspective of the market. They must also understand how the value proposition of the application fits within the end-to-end client experience in Securities Services Responsible for product engagement and adoption. Work closely with client organizations to define successful product engagement amongst target users and to achieve the desired engagement and usage. Responsible for activities related to the development of new products and/or features and functionality of products including developing business cases, product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs. Manage the end-to-end product development lifecycle and scope product releases, agreeing to and tracking business priorities, writing user stories, guiding design, incorporating regulatory and compliance requirements and investment tracking. Follow the market, industry, and client trends to own field and incorporate, as appropriate, into the product roadmap. Develop plans, prioritize, coordinate the design and delivery of products, or features for product releases, and serve as product ambassador within user community. Work in close co-ordination with Technology to develop the technical strategy for the product. Create clear and specific project plans, business and technical requirements documents for product execution. Interact with business managers, technology, and sales to understand their long-term vision, discuss industry trends, and incorporate them into the product & solutions strategy. Focus on control and governance, including performing Need-to-Know based security and access reviews, Access Approvals, controls testing and documentation. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency. Experience required: Relevant experience in digital product management and in client experience. Knowledge of Securities Services is preferred. Intellectual curiosity, analytical and conceptual thinker. Proactively seeks and develops new opportunities. Attention to detail and process/analytic mindset. Ability to build networks and relationships internally and externally. Familiarity with product development methodologies. Direct experience in end-to-end project delivery, preferably in product development, and knowledge of various analytical tools including Qlikview, Tableau, Access. Comfortable with performing data investigations that require a high degree of accuracy with tight timescales. Ability to create business analysis, troubleshoot data quality issues, and conduct exploratory and descriptive analysis of business datasets. Ability to structure and break down problems, develop solutions, and to drive to results. Process Management knowledge with a propensity for detail and comprehensiveness of content. Ability to collaborate and clearly communicate with team members of an organization. Project Management skills with experience leading large cross functional initiatives. Generation of reports and presentations for management education. Qualifications: Bachelor's/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Job Family Group: Product Management and Development Job Family: Product Development Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Jul 27, 2025
Full time
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. Citi's Mission and Value Proposition explains what we do, and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain both our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful, strengthening our ability to execute against our strategic priorities. Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all. We foster a culture of meritocracy and diversity; we value and expect respect for others; opportunities to develop are widely available to all. 51% of our employees are women and 24% of our Director's and Managing Directors are women. About Citi Securities Services: As part of Citi's Services Line of Business, Securities Services is a global business that provides Custody, Fund Services, Issuer Services and Execution Services to global asset managers, pension funds, insurance companies, banks and financial intermediaries. Securities Services operates the largest custody network globally with a presence in 60+ countries. Within Securities Services, the Data, Digital, and Innovation team runs the data and innovation products and is responsible for building the future of data for Securities Services. This team seeks an experienced Vice President Product Manager (Product Developer) to join our London team. Job description: In this role you can shape our organization's future by building and innovating the digital data experience for our clients. The Product Manager will be responsible for the management, development and growth of Securities Services Data Visualization platform for clients. This role is also responsible for the development and growth of our AI-powered search application. Responsibilities: Own the strategy and roadmap for their product. The product developer must work with internal and external partners to understand the value proposition from the perspective of the end user and from the perspective of the market. They must also understand how the value proposition of the application fits within the end-to-end client experience in Securities Services Responsible for product engagement and adoption. Work closely with client organizations to define successful product engagement amongst target users and to achieve the desired engagement and usage. Responsible for activities related to the development of new products and/or features and functionality of products including developing business cases, product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs. Manage the end-to-end product development lifecycle and scope product releases, agreeing to and tracking business priorities, writing user stories, guiding design, incorporating regulatory and compliance requirements and investment tracking. Follow the market, industry, and client trends to own field and incorporate, as appropriate, into the product roadmap. Develop plans, prioritize, coordinate the design and delivery of products, or features for product releases, and serve as product ambassador within user community. Work in close co-ordination with Technology to develop the technical strategy for the product. Create clear and specific project plans, business and technical requirements documents for product execution. Interact with business managers, technology, and sales to understand their long-term vision, discuss industry trends, and incorporate them into the product & solutions strategy. Focus on control and governance, including performing Need-to-Know based security and access reviews, Access Approvals, controls testing and documentation. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency. Experience required: Relevant experience in digital product management and in client experience. Knowledge of Securities Services is preferred. Intellectual curiosity, analytical and conceptual thinker. Proactively seeks and develops new opportunities. Attention to detail and process/analytic mindset. Ability to build networks and relationships internally and externally. Familiarity with product development methodologies. Direct experience in end-to-end project delivery, preferably in product development, and knowledge of various analytical tools including Qlikview, Tableau, Access. Comfortable with performing data investigations that require a high degree of accuracy with tight timescales. Ability to create business analysis, troubleshoot data quality issues, and conduct exploratory and descriptive analysis of business datasets. Ability to structure and break down problems, develop solutions, and to drive to results. Process Management knowledge with a propensity for detail and comprehensiveness of content. Ability to collaborate and clearly communicate with team members of an organization. Project Management skills with experience leading large cross functional initiatives. Generation of reports and presentations for management education. Qualifications: Bachelor's/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Job Family Group: Product Management and Development Job Family: Product Development Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Amazon
Games Industry Specialist Business Development Leader, AWS
Amazon
Games Industry Specialist Business Development Leader, AWS Job ID: Amazon Web Services Korea LLC Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the Games industry background, business savvy, technical acumen, and sales skills necessary to help position AWS as the cloud provider of choice for our games customers? Do you love building new strategic and data-driven businesses? Our mission is to support Games customers to build and deliver fun, innovative, and successful experiences. Our cross-functional Games Industry team focuses on increasing technology adoption of cloud computing by engaging directly with technical leaders, C-level executives, and influencers at all levels. AWS Industry Specialist BD Leaders are subject matter experts responsible for identifying opportunities to innovate with customers, influencing the AWS service and solutions roadmap, and driving revenue for specific AWS services and solution areas. As the AWS Industry Specialist BD Leader, Games, you will own, develop, and implement technical go-to-market plans and sales plays for new or existing services, and drive customer and partner engagements by participating in AWS field enablement activities for our games customers and partners. You will also identify gaps in AWS products or feature sets based on customer insights and partner with internal service and solutions teams to win strategic customer workloads and drive business revenue. The ideal candidate will possess a business background that enables them to interact effectively at the CxO/VP/Studio Director level and with product teams. They will also have a strong technical understanding that allows them to effectively engage with CTOs and other technical stakeholders and convey technical concepts. They will be able to think strategically and analytically and communicate compelling value propositions for customers and partners. They will have a passion for new and emerging technologies, and the ambition to shape the future to benefit our games customers. They will have familiarity with the games industry vernacular and business processes and, perhaps most importantly, a passion for the games industry. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work. Key job responsibilities • Drive Pipeline and Revenue: Partnering with Account Management teams to drive incremental sales pipeline and revenue growth from Games workloads. Working with customers and AWS partners to identify and lead Proof of Concept engagements and develop new and innovative solutions. Partnering with AWS Solutions Architecture resources in design, Proof of Concept, pricing, Total Cost of Ownership (TCO) and delivery activities • Industry Go-to-Market Leadership: Develop and own the go-to-market strategy in Korea, aligning with APJ AWS industry teams. Educate and evangelize the games community in Korea on technical matters and how companies can grow by leveraging AWS for Games services and go-to-market. Identify key industry trends and "white space" opportunities and craft cloud-enabled solutions to address them. Work backwards from customer business objectives to define industry use-cases and reference architectures that demonstrate the value of AWS. • Customer Engagement and Innovation: Engage early with senior executives and product leaders of customers to establish strategic, technical, and business relationships with studios, publishers, technology partners, and other key stakeholders to drive cloud and service adoption in the games industry. Conduct executive workshops to envision data- solutions that modernize their platforms. Stay engaged as a trusted advisor through implementation to ensure value realization. • AWS Games Community Development: Nurture AWS partners (AWS Professional Services, ISVs, agencies, system integrators) in the Games space. Develop joint industry solution roadmaps with key partners and facilitate integration of multiple partner offerings with AWS services to deliver comprehensive, end-to-end solutions for customers. You will help partners understand AWS's value propositions, enable their technical teams, and create scalable, repeatable go-to-market plays. • Cross-Functional Leadership: Collaborate closely with internal teams - including AWS product and engineering teams, solution architecture, professional services, marketing to influence product roadmaps and ensure AWS offerings meet the evolving needs of clients. Act as the voice of the customer to AWS service teams and engineering groups, conveying industry requirements and trends that inform our technology strategy. Lead cross-functional task forces to design holistic solutions that may span AWS services, partner offerings and Pan-Amazon capabilities, driving customer-obsessed outcomes. • Thought Leadership and Advocacy: Serve as an industry thought leader for Games Technology in Korea. Represent AWS at executive leadership sessions, key industry events, trade shows, and forums. Publish whitepapers, case studies, and blog posts that showcase best practices and AWS innovations. By establishing AWS as a trusted advisor and demonstrating Earn Trust, you will help position AWS as the cloud provider of choice for Games workloads, enabling customers to accelerate revenue growth. • Regional Strategy and Scale: In addition to direct customer and partner work, you will help define the scaling motion for AWS across APJ. This includes capturing learnings from early engagements in Korea and developing playbooks to replicate success in other markets (such as ANZ, Southeast Asia, India, and Japan). You will provide mentorship and guidance to local account teams and specialists, and drive enablement programs to upskill AWS field organizations on trends and solutions. As a Leader (though an individual contributor), you will embody AWS's Leadership Principles, fostering collaboration, inclusivity, and high standards across a virtual team of specialists in the region. You will serve as a key member of the global games team and contribute to the overall AWS market and technical strategy for Games globally. A day in the life Interact with business and technical stakeholders at customers and collaborate with account managers, solutions architects, professional services and partners to identify and develop new opportunities to deploy Media & Entertainment workloads. You will drive AWS adoption and revenue growth in the Games vertical by collaborating with field marketing, account teams, solutions architects, and partners. You'll engage with key industry stakeholders including but not limited to studios, publishers, and independent software vendors (ISVs). Core responsibilities include helping customers onboard to AWS, developing market intelligence, accelerating workload migrations, and supporting enterprise business transformation. The role involves frequent customer interaction and requires regular performance reporting. About the team AWS Industries The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers in their cloud journeys and work backwards from their industry-specific needs to transform their businesses and industries. Our team focuses on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. . click apply for full job details
Jul 27, 2025
Full time
Games Industry Specialist Business Development Leader, AWS Job ID: Amazon Web Services Korea LLC Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the Games industry background, business savvy, technical acumen, and sales skills necessary to help position AWS as the cloud provider of choice for our games customers? Do you love building new strategic and data-driven businesses? Our mission is to support Games customers to build and deliver fun, innovative, and successful experiences. Our cross-functional Games Industry team focuses on increasing technology adoption of cloud computing by engaging directly with technical leaders, C-level executives, and influencers at all levels. AWS Industry Specialist BD Leaders are subject matter experts responsible for identifying opportunities to innovate with customers, influencing the AWS service and solutions roadmap, and driving revenue for specific AWS services and solution areas. As the AWS Industry Specialist BD Leader, Games, you will own, develop, and implement technical go-to-market plans and sales plays for new or existing services, and drive customer and partner engagements by participating in AWS field enablement activities for our games customers and partners. You will also identify gaps in AWS products or feature sets based on customer insights and partner with internal service and solutions teams to win strategic customer workloads and drive business revenue. The ideal candidate will possess a business background that enables them to interact effectively at the CxO/VP/Studio Director level and with product teams. They will also have a strong technical understanding that allows them to effectively engage with CTOs and other technical stakeholders and convey technical concepts. They will be able to think strategically and analytically and communicate compelling value propositions for customers and partners. They will have a passion for new and emerging technologies, and the ambition to shape the future to benefit our games customers. They will have familiarity with the games industry vernacular and business processes and, perhaps most importantly, a passion for the games industry. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work. Key job responsibilities • Drive Pipeline and Revenue: Partnering with Account Management teams to drive incremental sales pipeline and revenue growth from Games workloads. Working with customers and AWS partners to identify and lead Proof of Concept engagements and develop new and innovative solutions. Partnering with AWS Solutions Architecture resources in design, Proof of Concept, pricing, Total Cost of Ownership (TCO) and delivery activities • Industry Go-to-Market Leadership: Develop and own the go-to-market strategy in Korea, aligning with APJ AWS industry teams. Educate and evangelize the games community in Korea on technical matters and how companies can grow by leveraging AWS for Games services and go-to-market. Identify key industry trends and "white space" opportunities and craft cloud-enabled solutions to address them. Work backwards from customer business objectives to define industry use-cases and reference architectures that demonstrate the value of AWS. • Customer Engagement and Innovation: Engage early with senior executives and product leaders of customers to establish strategic, technical, and business relationships with studios, publishers, technology partners, and other key stakeholders to drive cloud and service adoption in the games industry. Conduct executive workshops to envision data- solutions that modernize their platforms. Stay engaged as a trusted advisor through implementation to ensure value realization. • AWS Games Community Development: Nurture AWS partners (AWS Professional Services, ISVs, agencies, system integrators) in the Games space. Develop joint industry solution roadmaps with key partners and facilitate integration of multiple partner offerings with AWS services to deliver comprehensive, end-to-end solutions for customers. You will help partners understand AWS's value propositions, enable their technical teams, and create scalable, repeatable go-to-market plays. • Cross-Functional Leadership: Collaborate closely with internal teams - including AWS product and engineering teams, solution architecture, professional services, marketing to influence product roadmaps and ensure AWS offerings meet the evolving needs of clients. Act as the voice of the customer to AWS service teams and engineering groups, conveying industry requirements and trends that inform our technology strategy. Lead cross-functional task forces to design holistic solutions that may span AWS services, partner offerings and Pan-Amazon capabilities, driving customer-obsessed outcomes. • Thought Leadership and Advocacy: Serve as an industry thought leader for Games Technology in Korea. Represent AWS at executive leadership sessions, key industry events, trade shows, and forums. Publish whitepapers, case studies, and blog posts that showcase best practices and AWS innovations. By establishing AWS as a trusted advisor and demonstrating Earn Trust, you will help position AWS as the cloud provider of choice for Games workloads, enabling customers to accelerate revenue growth. • Regional Strategy and Scale: In addition to direct customer and partner work, you will help define the scaling motion for AWS across APJ. This includes capturing learnings from early engagements in Korea and developing playbooks to replicate success in other markets (such as ANZ, Southeast Asia, India, and Japan). You will provide mentorship and guidance to local account teams and specialists, and drive enablement programs to upskill AWS field organizations on trends and solutions. As a Leader (though an individual contributor), you will embody AWS's Leadership Principles, fostering collaboration, inclusivity, and high standards across a virtual team of specialists in the region. You will serve as a key member of the global games team and contribute to the overall AWS market and technical strategy for Games globally. A day in the life Interact with business and technical stakeholders at customers and collaborate with account managers, solutions architects, professional services and partners to identify and develop new opportunities to deploy Media & Entertainment workloads. You will drive AWS adoption and revenue growth in the Games vertical by collaborating with field marketing, account teams, solutions architects, and partners. You'll engage with key industry stakeholders including but not limited to studios, publishers, and independent software vendors (ISVs). Core responsibilities include helping customers onboard to AWS, developing market intelligence, accelerating workload migrations, and supporting enterprise business transformation. The role involves frequent customer interaction and requires regular performance reporting. About the team AWS Industries The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers in their cloud journeys and work backwards from their industry-specific needs to transform their businesses and industries. Our team focuses on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. . click apply for full job details
Hays
Finance Manager
Hays Birmingham, Staffordshire
Finance Manager, SOX, US GAAP Your new company Hays are partnering with a US-owned manufacturing company to recruit a Finance Manager. Your new role Overseeing a team of AP/AR and Credit you will be the day-to-day FM on site. Main duties include preparation of SOX compliance, month-end duties, budgets, forecasting and general A-Z accounting, including stock control, treasury and cash management. This is a varied and key role in the company and will report to a UK Regional Financial Controller. What you'll need to succeed You will be a fully qualified and experienced people leader looking to take ownership of a finance function. This role would ideally suit someone with knwoledge of SOX and US GAAP and an ERP system. What you'll get in return A generous benefits package, 8% pension, 60000 salary plus car allowance and bonus potential. Hours 8 30 to 4 30 and some hybrid working possible. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 27, 2025
Full time
Finance Manager, SOX, US GAAP Your new company Hays are partnering with a US-owned manufacturing company to recruit a Finance Manager. Your new role Overseeing a team of AP/AR and Credit you will be the day-to-day FM on site. Main duties include preparation of SOX compliance, month-end duties, budgets, forecasting and general A-Z accounting, including stock control, treasury and cash management. This is a varied and key role in the company and will report to a UK Regional Financial Controller. What you'll need to succeed You will be a fully qualified and experienced people leader looking to take ownership of a finance function. This role would ideally suit someone with knwoledge of SOX and US GAAP and an ERP system. What you'll get in return A generous benefits package, 8% pension, 60000 salary plus car allowance and bonus potential. Hours 8 30 to 4 30 and some hybrid working possible. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Hays
Senior Client Advisor
Hays Glasgow, Lanarkshire
Senior Client Advisor Hays is working with a client who is actively looking for an experienced Senior Client Advisor to join their Finance Outsourcing team. This role is perfect for someone who is ready to take responsibility for a portfolio of clients and contribute to a dynamic Business Advisory Services team. Your New Company One of the largest independent accountancy firms in Scotland. The firm provides a wide range of services, including accounting, business advisory, and tax consultancy, to clients across the UK and Ireland. They are known for their strong client relationships and sector-specific expertise. About the Team The team comprises professional sub-teams covering Finance Outsourcing (bookkeeping), Accounts, and a specialist GP Practice service provision. The client base includes small and medium-sized organisations across various industry sectors, including charities, farming, retail, and healthcare. The team supports clients with compliance and advisory services, including audit-exempt statutory accounts for limited companies and unincorporated businesses. They also assist the tax team with the preparation of draft tax computations and provide a full range of company secretarial services. Outsourced finance support ranges from bookkeeping and management accounts to a full virtual finance function. The team specialises in various sectors, including Healthcare, Hospitality, Farming, and Charities. They are Xero experts and predominantly use Xero for bookkeeping and accounts preparation, with CCH for final accounts production. Your New Role As a Senior Client Advisor, you'll manage your own portfolio of clients, ensuring the smooth running of the portfolio from start to finish. This includes liaising with clients over the timetable for work, data collection, and progress, ensuring assignments are completed to agreed timetables and budgets, and addressing and resolving any questions or issues that arise. You'll ensure excellent communication with clients and the team, issue fees promptly, manage work in progress (WIP) within set criteria, and proactively manage internal workflows. You'll also support and contribute to the management of the department, including business development, sales and marketing, quality, admin processes, and resource planning. Coaching and supporting team members will be a key part of your role, along with any other appropriate tasks as directed by the Manager. What You'll Need to Succeed To be successful in this role, you'll need excellent knowledge of, and proven experience in, bookkeeping, VAT, and management accounts preparation. You should have working experience with cloud bookkeeping software such as Xero, Sage Business Cloud, QuickBooks Online, and related apps, including setting up and onboarding clients to a cloud bookkeeping system. Experience with practice management software, especially CCH, and MS Office products (Outlook, Teams, Excel, and Word) is essential. You must be able to work within a busy office environment across the client base and have previous experience working in public practice. You should be educated to degree or Accounting Technician level or equivalent and hold appropriate qualifications in Maths and English. ACCA qualification (or equivalent) or working towards ACCA qualification is required. Being a confident communicator to build relationships with clients, colleagues, and stakeholders is crucial. Personal Qualities You should have proven organisational skills, take ownership of tasks, and have excellent communication skills (verbal and written). Being enthusiastic, results-driven, cooperative, and having a positive and confident approach to work is important. You should be client-focused, have a quality approach to work (first time, on time, every time), and be able to work effectively in a team environment or on your own initiative. What You'll Get in Return This role offers a competitive salary and a 50% hybrid working pattern. The company has developed a set of Essential Behaviours that contribute to a positive culture. ACCA training support is available for successful candidates. Some overtime may be required at times of high workload, and some travel to support clients or to other offices may be necessary. A driving licence is beneficial. Interested in hearing more about this opportunity? If you're ready to take on this exciting role, apply today. If this job isn't quite right for you, but you're looking for a new position, please contact them for a confidential discussion about your career #
Jul 27, 2025
Full time
Senior Client Advisor Hays is working with a client who is actively looking for an experienced Senior Client Advisor to join their Finance Outsourcing team. This role is perfect for someone who is ready to take responsibility for a portfolio of clients and contribute to a dynamic Business Advisory Services team. Your New Company One of the largest independent accountancy firms in Scotland. The firm provides a wide range of services, including accounting, business advisory, and tax consultancy, to clients across the UK and Ireland. They are known for their strong client relationships and sector-specific expertise. About the Team The team comprises professional sub-teams covering Finance Outsourcing (bookkeeping), Accounts, and a specialist GP Practice service provision. The client base includes small and medium-sized organisations across various industry sectors, including charities, farming, retail, and healthcare. The team supports clients with compliance and advisory services, including audit-exempt statutory accounts for limited companies and unincorporated businesses. They also assist the tax team with the preparation of draft tax computations and provide a full range of company secretarial services. Outsourced finance support ranges from bookkeeping and management accounts to a full virtual finance function. The team specialises in various sectors, including Healthcare, Hospitality, Farming, and Charities. They are Xero experts and predominantly use Xero for bookkeeping and accounts preparation, with CCH for final accounts production. Your New Role As a Senior Client Advisor, you'll manage your own portfolio of clients, ensuring the smooth running of the portfolio from start to finish. This includes liaising with clients over the timetable for work, data collection, and progress, ensuring assignments are completed to agreed timetables and budgets, and addressing and resolving any questions or issues that arise. You'll ensure excellent communication with clients and the team, issue fees promptly, manage work in progress (WIP) within set criteria, and proactively manage internal workflows. You'll also support and contribute to the management of the department, including business development, sales and marketing, quality, admin processes, and resource planning. Coaching and supporting team members will be a key part of your role, along with any other appropriate tasks as directed by the Manager. What You'll Need to Succeed To be successful in this role, you'll need excellent knowledge of, and proven experience in, bookkeeping, VAT, and management accounts preparation. You should have working experience with cloud bookkeeping software such as Xero, Sage Business Cloud, QuickBooks Online, and related apps, including setting up and onboarding clients to a cloud bookkeeping system. Experience with practice management software, especially CCH, and MS Office products (Outlook, Teams, Excel, and Word) is essential. You must be able to work within a busy office environment across the client base and have previous experience working in public practice. You should be educated to degree or Accounting Technician level or equivalent and hold appropriate qualifications in Maths and English. ACCA qualification (or equivalent) or working towards ACCA qualification is required. Being a confident communicator to build relationships with clients, colleagues, and stakeholders is crucial. Personal Qualities You should have proven organisational skills, take ownership of tasks, and have excellent communication skills (verbal and written). Being enthusiastic, results-driven, cooperative, and having a positive and confident approach to work is important. You should be client-focused, have a quality approach to work (first time, on time, every time), and be able to work effectively in a team environment or on your own initiative. What You'll Get in Return This role offers a competitive salary and a 50% hybrid working pattern. The company has developed a set of Essential Behaviours that contribute to a positive culture. ACCA training support is available for successful candidates. Some overtime may be required at times of high workload, and some travel to support clients or to other offices may be necessary. A driving licence is beneficial. Interested in hearing more about this opportunity? If you're ready to take on this exciting role, apply today. If this job isn't quite right for you, but you're looking for a new position, please contact them for a confidential discussion about your career #
Procurement - Strategic Sourcing Partner - 6 month contract London, GBR Posted today
Bloomberg L.P.
Procurement - Strategic Sourcing Partner - 6 month contract Location London Business Area Accounting and Finance Ref # Description & Requirements The Bloomberg Terminal quickly and accurately delivers business and financial information, news and insight around the world to over 315,000 customers worldwide. Our global terminal customers depend on our proprietary high-quality hardware to be able to access our terminal and make critical business decisions. Bloomberg's Global Finance team works with all things (you guessed it) financial! We help business partners with all aspects of Procurement to cash collection, customer billing, revenue recording, vendor invoice processing and payments, regional treasury, and cash funding, indirect tax, capital planning and fixed assets. Global Procurement supports both the strategic sourcing and operational purchasing of goods and services for the organization. What does that mean? We procure and distribute the goods and services that Bloomberg needs to do business. We handle any vendor-related risks and deliver the best customer service in the world. We understand urgency, work hard, have commercial acumen and are customer service driven. Our clients internally and externally count on us daily. Our team is tight, but our culture is wide open, where we challenge and support each other's creative ideas to remain first-class. The Role: Our dynamic Procurement department is seeking an enthusiastic and ambitious Strategic Sourcing Manager to join its team based in London at our EMEA Headquarters. The successful candidate will assist in developing and executing enhanced sourcing and vendor management strategies that align with Bloomberg's business objectives. As a Strategic Sourcing Manager, you will support sourcing and vendor management activities across the Professional Services Category. You will be responsible for building and managing relationships with internal stakeholders and vendors who support our varied requirements across the entire EMEA region. A thorough understanding of procurement principles, excellent customer service skills, strong communication, stakeholder management, and attention to detail are essential for this role. You will be part of our London team supporting multiple internal stakeholders from a diverse range of departments with varied needs in a dynamic and environment. We are seeking a team player who has a strong passion for contributing to a Global Department that delivers top-quality service. We'll trust you to: Be able to provide expertise in procurement and commercial insights to internal customers and other stakeholders Build strong and lasting relationships with internal stakeholders and key vendors Think strategically, collaborate effectively, and negotiate skillfully Negotiate and engage with key stakeholders and vendors to facilitate delivery and compliance with Bloomberg's Procurement Framework Develop, implement and enhance sourcing strategies and manage a robust sourcing pipeline Determine specifications and requirements for products and services through collaboration with stakeholders and the departments' strategic plans and needs Be able to make sourcing recommendations based on financial analysis, cost structure of categories, vendor alignment with Bloomberg's goals and strategies, and vendor position in their industry alongside marketplace offerings Understand the internal and external environment for the goods/services required by the business Support change management and adhere to purchasing frameworks and vendor risk management policies Effectively communicate impact of market changes and potential effects on vendors to stakeholders Persuasive and able to align cross-functional teams with different goals and complexities Deliver outstanding customer service and support regional sourcing opportunities Innovate within the procurement space; look for new ways to structure S2P programs and/or categories You'll need to have: 10+ years of experience in Strategic Sourcing/Procurement roles, ideally with 5+ years working across the Professional Services category BA/BS degree or equivalent Strong knowledge of RFI/RFQ/RFP and sourcing process Experience in contract negotiation, redlining, and vendor management Excellent communication, interpersonal skills, and attention to detail Strong customer service skills including issue resolution, negotiation, project management, and analytical problem-solving with a focus on continuous improvement Strong leadership skills with regional and cultural awareness, and proven ability to build trusting relationships across stakeholder groups Ability to analyze internal and external data to drive sourcing insights and decisions Capability to learn new applications relevant to the role Effective interaction in a cross-functional and fast-paced environment with various stakeholders We'd love to see: Experience in a fast-paced, data-driven environment Demonstrated application of negotiation and strategic sourcing/procurement principles Successful collaboration with diverse stakeholders to achieve international business goals Knowledge of international trade terms Applied knowledge of regulatory/compliance contracting SAP or other ERP systems knowledge Strong MS Office and technical skills CPP / CIPS / CPM preferred Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Jul 27, 2025
Full time
Procurement - Strategic Sourcing Partner - 6 month contract Location London Business Area Accounting and Finance Ref # Description & Requirements The Bloomberg Terminal quickly and accurately delivers business and financial information, news and insight around the world to over 315,000 customers worldwide. Our global terminal customers depend on our proprietary high-quality hardware to be able to access our terminal and make critical business decisions. Bloomberg's Global Finance team works with all things (you guessed it) financial! We help business partners with all aspects of Procurement to cash collection, customer billing, revenue recording, vendor invoice processing and payments, regional treasury, and cash funding, indirect tax, capital planning and fixed assets. Global Procurement supports both the strategic sourcing and operational purchasing of goods and services for the organization. What does that mean? We procure and distribute the goods and services that Bloomberg needs to do business. We handle any vendor-related risks and deliver the best customer service in the world. We understand urgency, work hard, have commercial acumen and are customer service driven. Our clients internally and externally count on us daily. Our team is tight, but our culture is wide open, where we challenge and support each other's creative ideas to remain first-class. The Role: Our dynamic Procurement department is seeking an enthusiastic and ambitious Strategic Sourcing Manager to join its team based in London at our EMEA Headquarters. The successful candidate will assist in developing and executing enhanced sourcing and vendor management strategies that align with Bloomberg's business objectives. As a Strategic Sourcing Manager, you will support sourcing and vendor management activities across the Professional Services Category. You will be responsible for building and managing relationships with internal stakeholders and vendors who support our varied requirements across the entire EMEA region. A thorough understanding of procurement principles, excellent customer service skills, strong communication, stakeholder management, and attention to detail are essential for this role. You will be part of our London team supporting multiple internal stakeholders from a diverse range of departments with varied needs in a dynamic and environment. We are seeking a team player who has a strong passion for contributing to a Global Department that delivers top-quality service. We'll trust you to: Be able to provide expertise in procurement and commercial insights to internal customers and other stakeholders Build strong and lasting relationships with internal stakeholders and key vendors Think strategically, collaborate effectively, and negotiate skillfully Negotiate and engage with key stakeholders and vendors to facilitate delivery and compliance with Bloomberg's Procurement Framework Develop, implement and enhance sourcing strategies and manage a robust sourcing pipeline Determine specifications and requirements for products and services through collaboration with stakeholders and the departments' strategic plans and needs Be able to make sourcing recommendations based on financial analysis, cost structure of categories, vendor alignment with Bloomberg's goals and strategies, and vendor position in their industry alongside marketplace offerings Understand the internal and external environment for the goods/services required by the business Support change management and adhere to purchasing frameworks and vendor risk management policies Effectively communicate impact of market changes and potential effects on vendors to stakeholders Persuasive and able to align cross-functional teams with different goals and complexities Deliver outstanding customer service and support regional sourcing opportunities Innovate within the procurement space; look for new ways to structure S2P programs and/or categories You'll need to have: 10+ years of experience in Strategic Sourcing/Procurement roles, ideally with 5+ years working across the Professional Services category BA/BS degree or equivalent Strong knowledge of RFI/RFQ/RFP and sourcing process Experience in contract negotiation, redlining, and vendor management Excellent communication, interpersonal skills, and attention to detail Strong customer service skills including issue resolution, negotiation, project management, and analytical problem-solving with a focus on continuous improvement Strong leadership skills with regional and cultural awareness, and proven ability to build trusting relationships across stakeholder groups Ability to analyze internal and external data to drive sourcing insights and decisions Capability to learn new applications relevant to the role Effective interaction in a cross-functional and fast-paced environment with various stakeholders We'd love to see: Experience in a fast-paced, data-driven environment Demonstrated application of negotiation and strategic sourcing/procurement principles Successful collaboration with diverse stakeholders to achieve international business goals Knowledge of international trade terms Applied knowledge of regulatory/compliance contracting SAP or other ERP systems knowledge Strong MS Office and technical skills CPP / CIPS / CPM preferred Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email

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