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customer services support executive
Hays
Quantity Surveyor (NIHE)
Hays Newtownards, County Down
Quantity Surveyor required by NIHE on an ongoing temporary contract basis in the Newtownards office Your new company The services of Hays have been retained by our client, the Northern Ireland Housing Executive (NIHE), to recruit a Quantity Surveyor to join their Asset Management team in Newtownards on an ongoing temporary contract basis. Your new role You will ensure the effective commercial management of Planned Works and Compliance related investment in NIHE properties. You will ensure that works are planned effectively, affordable and delivered to a high standard with minimal defects to ensure a high level of customer satisfaction is achieved. This will include: Preparing or assisting in the development of specifications, drawings, bills of quantities and schedule of rates to enable the invitation of tenders and quotations; Providing support for the correct interpretation of contract terms and conditions, ensuring that commercial risk is effectively managed; Ensuring the affordable delivery of the investment programme, the effective management and monitoring of budgets, including undertaking regular benchmark reviews, forecasting, cash-flow projections and monitoring; Receiving tenders and quotations, evaluating prices, checking documents and preparing agreements and contracts; Effectively administering NIHE's contracts to ensure that they deliver maximum value for money, ensuring risk to NIHE is minimised, and a collaborative approach to delivery is established with NIHE's Contractors; Assisting with the regular dialogue between contractors and consultants to ensure effective progress of work. What you'll need to succeed To be considered, you should satisfy one of the following requirements: Possess a Bachelor's Degree or an equivalent 3rd level qualification in a Building / Construction related discipline plus at least 1 years' relevant post-qualification experience, or; Possess a BTEC Higher or equivalent qualification in a construction related discipline plus at least 2 years' relevant post-qualification experience. Exceptionally, individuals will be considered who possess 3+ years' relevant experience working in a construction related discipline. Additionally, you must be able to demonstrate that you have a minimum of 1 year's experience of: The planning and delivery of a value for money construction programme of works. Responsibility for designated budgets and ensuring financial controls are in place within the management of NEC 3/4 construction contracts. What you'll get in return This position offers an immediate start and the opportunity to work with Northern Ireland's largest social landlord on an ongoing temporary contract basis. You will be paid via Hays on a weekly basis for all hours worked. It is our understanding that permanent Quantity Surveyor roles will be recruited by NIHE directly in due course. Undertaking the temporary position could be a good opportunity to get ahead of this process. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest. #
Jul 26, 2025
Seasonal
Quantity Surveyor required by NIHE on an ongoing temporary contract basis in the Newtownards office Your new company The services of Hays have been retained by our client, the Northern Ireland Housing Executive (NIHE), to recruit a Quantity Surveyor to join their Asset Management team in Newtownards on an ongoing temporary contract basis. Your new role You will ensure the effective commercial management of Planned Works and Compliance related investment in NIHE properties. You will ensure that works are planned effectively, affordable and delivered to a high standard with minimal defects to ensure a high level of customer satisfaction is achieved. This will include: Preparing or assisting in the development of specifications, drawings, bills of quantities and schedule of rates to enable the invitation of tenders and quotations; Providing support for the correct interpretation of contract terms and conditions, ensuring that commercial risk is effectively managed; Ensuring the affordable delivery of the investment programme, the effective management and monitoring of budgets, including undertaking regular benchmark reviews, forecasting, cash-flow projections and monitoring; Receiving tenders and quotations, evaluating prices, checking documents and preparing agreements and contracts; Effectively administering NIHE's contracts to ensure that they deliver maximum value for money, ensuring risk to NIHE is minimised, and a collaborative approach to delivery is established with NIHE's Contractors; Assisting with the regular dialogue between contractors and consultants to ensure effective progress of work. What you'll need to succeed To be considered, you should satisfy one of the following requirements: Possess a Bachelor's Degree or an equivalent 3rd level qualification in a Building / Construction related discipline plus at least 1 years' relevant post-qualification experience, or; Possess a BTEC Higher or equivalent qualification in a construction related discipline plus at least 2 years' relevant post-qualification experience. Exceptionally, individuals will be considered who possess 3+ years' relevant experience working in a construction related discipline. Additionally, you must be able to demonstrate that you have a minimum of 1 year's experience of: The planning and delivery of a value for money construction programme of works. Responsibility for designated budgets and ensuring financial controls are in place within the management of NEC 3/4 construction contracts. What you'll get in return This position offers an immediate start and the opportunity to work with Northern Ireland's largest social landlord on an ongoing temporary contract basis. You will be paid via Hays on a weekly basis for all hours worked. It is our understanding that permanent Quantity Surveyor roles will be recruited by NIHE directly in due course. Undertaking the temporary position could be a good opportunity to get ahead of this process. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest. #
Enterprise Customer Success Manager EMEA
Menlo Ventures
About You As a Sr. CSM, you are passionate about and have a world-class track record of creating and sustaining happy, referenceable customers that realize full value from the platform and partnership. You have an exceptional ability to establish and nurture stakeholder relationships and align on value objectives and results, acting as the customer's trusted advisor. Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: ensuring clear, measurable success criteria is established and attained, driving adoption of platform best practices to optimize ROI, educating on new/upcoming features (which may qualify cross/upsell opportunities), anticipating and proactively de-escalating issues with scalable solutions, and maintaining a feedback loop for key product enhancements / improvement requests. In this job, you will bring these skills 3+ years experience in a CSM capacity, with 6+ yrs. experience in an enterprise SaaS product support environment Strong experience with building and developing long-lasting executive-level relationships (including with CISO's and CIO's) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers) Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer's trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer's investment Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals Previous experience with Internet and networking technologies and products, including email security products Well versed with using case management systems and CRM's (e.g., SFDC / JIRA) Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Role Responsibilities + Deliverables Value Realization: Serve as the 'voice of the customer' and provide internal feedback on how we can better serve them to maximize customer value and retention. Schedule, prepare and deliver Business Reviews for customers, with the top priority of proving ROI that leads to renewals/expansion. Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth. Product Knowledge: Maintain a deep understanding of our product and roadmap, so you can guide customers to success and continue to drive up their Adoption Score. Educate customers on the most relevant features and functionality related to their specific requirements. Relationship Building: Understand your customer's industry trends, business challenges with email security, and current and potential use cases for Abnormal. With understanding of customer needs, establish a strategic, trusted advisor relationship at the highest relevant levels by guiding the customer on best practice usage of the platform to manage risk and meet/exceed their objectives. Develop and nurture Abnormal Security champions within your customer's organization who advocate for the platform based on their positive experience. Account Success Planning: Engage customers' senior decision makers to understand their evolving strategy for email security and to shape Success Planning informed by these goals. Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics). Proactively monitor customer health to reach out to customers before risks or issues escalate and identify remediation options. Cross Functional Collaboration: Partner with Abnormal Security Account Team (Account Executives, Sales Engineers, Support Engineers, etc.) to ensure that customers renew and expand usage. Triage and Risk Mitigation: Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and schedule customer calls as necessary to address case issues and concerns and ensure all commitments are met. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
Jul 26, 2025
Full time
About You As a Sr. CSM, you are passionate about and have a world-class track record of creating and sustaining happy, referenceable customers that realize full value from the platform and partnership. You have an exceptional ability to establish and nurture stakeholder relationships and align on value objectives and results, acting as the customer's trusted advisor. Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: ensuring clear, measurable success criteria is established and attained, driving adoption of platform best practices to optimize ROI, educating on new/upcoming features (which may qualify cross/upsell opportunities), anticipating and proactively de-escalating issues with scalable solutions, and maintaining a feedback loop for key product enhancements / improvement requests. In this job, you will bring these skills 3+ years experience in a CSM capacity, with 6+ yrs. experience in an enterprise SaaS product support environment Strong experience with building and developing long-lasting executive-level relationships (including with CISO's and CIO's) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers) Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer's trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer's investment Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals Previous experience with Internet and networking technologies and products, including email security products Well versed with using case management systems and CRM's (e.g., SFDC / JIRA) Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Role Responsibilities + Deliverables Value Realization: Serve as the 'voice of the customer' and provide internal feedback on how we can better serve them to maximize customer value and retention. Schedule, prepare and deliver Business Reviews for customers, with the top priority of proving ROI that leads to renewals/expansion. Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth. Product Knowledge: Maintain a deep understanding of our product and roadmap, so you can guide customers to success and continue to drive up their Adoption Score. Educate customers on the most relevant features and functionality related to their specific requirements. Relationship Building: Understand your customer's industry trends, business challenges with email security, and current and potential use cases for Abnormal. With understanding of customer needs, establish a strategic, trusted advisor relationship at the highest relevant levels by guiding the customer on best practice usage of the platform to manage risk and meet/exceed their objectives. Develop and nurture Abnormal Security champions within your customer's organization who advocate for the platform based on their positive experience. Account Success Planning: Engage customers' senior decision makers to understand their evolving strategy for email security and to shape Success Planning informed by these goals. Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics). Proactively monitor customer health to reach out to customers before risks or issues escalate and identify remediation options. Cross Functional Collaboration: Partner with Abnormal Security Account Team (Account Executives, Sales Engineers, Support Engineers, etc.) to ensure that customers renew and expand usage. Triage and Risk Mitigation: Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and schedule customer calls as necessary to address case issues and concerns and ensure all commitments are met. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
Sharp
Lead Demand Generation Executive
Sharp East Ardsley, Yorkshire
Lead Demand Generation Executive We are looking to recruit a Lead Demand Generation Executive to join our growing marketing team on a full-time permanent basis. The role can be based in Stockport or Wakefield and hybrid working is available The Opportunity This is a fantastic opportunity to join a multi-award-winning marketing team in a well-established tech company, at an exciting and transformational time. If you are self-motivated, passionate and are keen to develop amongst a highly skilled team of marketing professionals, in friendly fast-paced and collaborative environment, then this is the role for you. The Lead Demand Generation Executive will play a key role in supporting the Head of Demand Generation by executing targeted outbound and nurture marketing campaigns that drive lead generation and sales enablement. This role is instrumental in building and optimising HubSpot-based marketing workflows, ensuring alignment with sales teams, and delivering measurable results. The candidate The successful candidate will bring deep HubSpot expertise and a strong understanding of B2B marketing strategies to support the company s growth objectives. The Team The Marketing Department is an influential dynamic and creative team of 23 people split across Product Marketing, Marketing Communications and Marketing Operations. Responsible for launching new products and services, supporting a number of Sales Channels, and creating customer campaigns and initiatives. The Marketing Communications Team ensure that the Sharp brand is presented correctly and delivers a wide range of strategic and tactical activity, contributing to our sales results and success. Key responsibilities Design and deliver high-performing outbound and nurture campaigns using HubSpot, aligned with the customer journey and lead generation objectives. Work closely with the Marketing team as one team to ensure clear and consistent communication and alignment in nurture campaigns. Build and maintain sales enablement tools and content within HubSpot to support the new business team s outreach and conversion efforts. Act as the HubSpot expert within the team, managing workflows, lead scoring, segmentation, and reporting to ensure optimal use of the platform. Regularly report on campaign performance, lead engagement, and conversion metrics. Use insights to refine and improve future activity. Lead the execution of key demand generation initiatives and campaigns, ensuring they meet planned objectives and timelines. Work closely with the Head of Demand Generation, Marketing, and New Business teams to ensure alignment and integration of marketing and sales efforts. Maintain and improve marketing systems and tools in line with agreed processes. Support continuous improvement in campaign delivery and lead management. Build strong relationships with internal stakeholders to understand their goals and ensure marketing activity supports business objectives. Requirements 5+ years of experience in B2B marketing, with a focus on demand generation and sales enablement. Proven expertise in HubSpot CRM and marketing automation. Strong understanding of digital marketing trends, lead nurturing, and customer journey mapping. Experience delivering measurable results through outbound and nurture campaigns. Excellent communication, collaboration, and influencing skills. Commercially aware with a data-driven and creative mindset. Self-motivated, resilient, and able to manage multiple projects simultaneously. Professional marketing qualification preferred. About Sharp UK Sharp UK strives to continue to make Sharp a great place to work and currently has over 800 employees based out of 15 offices across the UK. Our people are the heart of our organisation and are responsible for delivering excellent service to our clients. Flexible and hybrid working, competitive salary and benefits available. Sharp provides innovative print, software, managed solutions, and IT services. Today we are a leading manufacturer of digital information technologies working in partnership with our clients to deliver innovative applications within their chosen sector. We not only strive to continually evolve, we are also committed to contributing to the culture and the well-being of people all over the world with our unique technologies. As part of the globally recognised and trusted Sharp Corporation, we are at the forefront of technical innovation ensuring that we can fulfil all printing and copying requirements. Our current portfolio of hardware products ranges from space-saving MFPs through to exceptionally versatile high-speed production print systems. We also supply a wide range of software solutions, which combines with our premium level service support to offer our clients a powerful Managed Print Service (MPS). Our IT Services support organisations of all sizes in building and maintaining a reliable and resilient IT infrastructure.
Jul 26, 2025
Full time
Lead Demand Generation Executive We are looking to recruit a Lead Demand Generation Executive to join our growing marketing team on a full-time permanent basis. The role can be based in Stockport or Wakefield and hybrid working is available The Opportunity This is a fantastic opportunity to join a multi-award-winning marketing team in a well-established tech company, at an exciting and transformational time. If you are self-motivated, passionate and are keen to develop amongst a highly skilled team of marketing professionals, in friendly fast-paced and collaborative environment, then this is the role for you. The Lead Demand Generation Executive will play a key role in supporting the Head of Demand Generation by executing targeted outbound and nurture marketing campaigns that drive lead generation and sales enablement. This role is instrumental in building and optimising HubSpot-based marketing workflows, ensuring alignment with sales teams, and delivering measurable results. The candidate The successful candidate will bring deep HubSpot expertise and a strong understanding of B2B marketing strategies to support the company s growth objectives. The Team The Marketing Department is an influential dynamic and creative team of 23 people split across Product Marketing, Marketing Communications and Marketing Operations. Responsible for launching new products and services, supporting a number of Sales Channels, and creating customer campaigns and initiatives. The Marketing Communications Team ensure that the Sharp brand is presented correctly and delivers a wide range of strategic and tactical activity, contributing to our sales results and success. Key responsibilities Design and deliver high-performing outbound and nurture campaigns using HubSpot, aligned with the customer journey and lead generation objectives. Work closely with the Marketing team as one team to ensure clear and consistent communication and alignment in nurture campaigns. Build and maintain sales enablement tools and content within HubSpot to support the new business team s outreach and conversion efforts. Act as the HubSpot expert within the team, managing workflows, lead scoring, segmentation, and reporting to ensure optimal use of the platform. Regularly report on campaign performance, lead engagement, and conversion metrics. Use insights to refine and improve future activity. Lead the execution of key demand generation initiatives and campaigns, ensuring they meet planned objectives and timelines. Work closely with the Head of Demand Generation, Marketing, and New Business teams to ensure alignment and integration of marketing and sales efforts. Maintain and improve marketing systems and tools in line with agreed processes. Support continuous improvement in campaign delivery and lead management. Build strong relationships with internal stakeholders to understand their goals and ensure marketing activity supports business objectives. Requirements 5+ years of experience in B2B marketing, with a focus on demand generation and sales enablement. Proven expertise in HubSpot CRM and marketing automation. Strong understanding of digital marketing trends, lead nurturing, and customer journey mapping. Experience delivering measurable results through outbound and nurture campaigns. Excellent communication, collaboration, and influencing skills. Commercially aware with a data-driven and creative mindset. Self-motivated, resilient, and able to manage multiple projects simultaneously. Professional marketing qualification preferred. About Sharp UK Sharp UK strives to continue to make Sharp a great place to work and currently has over 800 employees based out of 15 offices across the UK. Our people are the heart of our organisation and are responsible for delivering excellent service to our clients. Flexible and hybrid working, competitive salary and benefits available. Sharp provides innovative print, software, managed solutions, and IT services. Today we are a leading manufacturer of digital information technologies working in partnership with our clients to deliver innovative applications within their chosen sector. We not only strive to continually evolve, we are also committed to contributing to the culture and the well-being of people all over the world with our unique technologies. As part of the globally recognised and trusted Sharp Corporation, we are at the forefront of technical innovation ensuring that we can fulfil all printing and copying requirements. Our current portfolio of hardware products ranges from space-saving MFPs through to exceptionally versatile high-speed production print systems. We also supply a wide range of software solutions, which combines with our premium level service support to offer our clients a powerful Managed Print Service (MPS). Our IT Services support organisations of all sizes in building and maintaining a reliable and resilient IT infrastructure.
Customer Success Manager
PortSwigger Knutsford, Cheshire
Maximise the value our customers derive from PortSwigger by building trusted relationships, delivering technical guidance, and driving success at every stage of their journey. PortSwigger is on a mission to secure the web. Trusted by over 16,000 organisations worldwide-including Microsoft, Amazon, and NASA-our cutting-edge security tools empower businesses to identify vulnerabilities, strengthen defences, and achieve their cybersecurity goals. As we expand into new enterprise markets, we're building our first dedicated Customer Success team to deepen relationships, drive retention, and ensure customers unlock the full value of our products. We're looking for a technically-savvy Customer Success Manager to join this team and help shape its future. This is an exciting opportunity for a proactive and results-driven individual to make a significant impact in a fast-paced, innovative environment. The Opportunity As a Customer Success Manager at PortSwigger, you will be the trusted advisor for a portfolio of high-value customers, ensuring they achieve their objectives and maximise the value of our products. With customers ranging from security engineers to senior technical leaders, you'll need a strong aptitude for understanding complex technical concepts and translating them into actionable guidance. You'll also play a critical role in fostering long-term relationships, advocating for customer needs, and driving account retention and growth. What You'll Do Technical Understanding and Enablement Build a deep understanding of PortSwigger's products, features, and roadmaps to guide customers in maximising value. Act as a product advocate, helping customers troubleshoot challenges, implement best practices, and optimise their environments. Deliver tailored enablement sessions and resources for customers with varying technical skill levels, from developers to security teams. Customer Onboarding Develop and execute effective onboarding plans for new customers. Ensure customers understand the value proposition and can effectively utilize our products. Coordinate training sessions and provide ongoing support to ensure customers are proficient in using our platform. Customer Relationship Management Set clear expectations and track key performance indicators (KPIs) to measure success. Build and nurture long-term relationships with key stakeholders across customer organisations, acting as a trusted advisor. Understand customer goals and challenges to develop tailored success plans that align PortSwigger's offerings with their business objectives. Conduct regular check-ins and Quarterly Business Reviews (QBRs) to communicate value, identify new opportunities, and ensure satisfaction. Retention and Growth Proactively identify opportunities for upselling, cross-selling, and renewals by deeply understanding customer needs and business objectives. Own and forecast the retention and growth metrics for your customer portfolio. Collaborate with Sales on strategic account plans and handovers. Work closely with the sales team to close expansion deals. Advocacy and Feedback Serve as the voice of the customer within PortSwigger, advocating for their needs to Product, Engineering, and Support teams. Collect feedback and insights from customers to shape product roadmaps and enhance the customer experience. Program Development Contribute to building and refining the Customer Success program, including processes, metrics, and best practices. Provide insights and feedback to influence the roadmap for products and services. Generate regular reports on customer health, satisfaction, and usage. About You Skills and Experience 5+ years of experience in a Customer Success, Account Management, or similar client-facing role in a SaaS or tech environment. Proven track record of managing and growing enterprise accounts, delivering on retention and growth targets. Strong technical acumen and ability to learn and communicate complex concepts; prior experience working with highly technical products or in a technical field is a significant advantage. Familiarity with web security, software development, or related technical domains is highly desirable. Excellent communication and presentation skills, with the ability to engage stakeholders at all levels, including technical teams and executives. Analytical mindset with the ability to synthesise data into actionable insights and strategies. Experience leading QBRs and strategic planning sessions with customers. Attributes Customer-Centric Mindset: Passionate about delivering exceptional value and experiences. Relationship Builder: Empathetic, trustworthy, and skilled at fostering long-term partnerships. Problem Solver: Strategic thinker who can anticipate challenges and develop creative solutions. Technically Curious: Eager to develop expertise in PortSwigger's products and the broader cybersecurity industry. Self-Starter: Proactive and capable of thriving in a fast-paced, dynamic environment. Why join us? We foster an inclusive and high-performance culture with a focus on work-life balance. We believe in rewarding people generously and offer a competitive salary based on individual skills and contribution. We host regular team events and have fantastic summer and winter parties. You'll be part of a humble, supportive, and fun team that values collaboration, humour, and a strong sense of belonging. We offer share options, 8% employer pension contribution, life assurance, income protection, private medical insurance, and 25 days holiday (plus public holidays). Our working hours are flexible, with core hours from 9am to 4pm We work best when we are together on site
Jul 25, 2025
Full time
Maximise the value our customers derive from PortSwigger by building trusted relationships, delivering technical guidance, and driving success at every stage of their journey. PortSwigger is on a mission to secure the web. Trusted by over 16,000 organisations worldwide-including Microsoft, Amazon, and NASA-our cutting-edge security tools empower businesses to identify vulnerabilities, strengthen defences, and achieve their cybersecurity goals. As we expand into new enterprise markets, we're building our first dedicated Customer Success team to deepen relationships, drive retention, and ensure customers unlock the full value of our products. We're looking for a technically-savvy Customer Success Manager to join this team and help shape its future. This is an exciting opportunity for a proactive and results-driven individual to make a significant impact in a fast-paced, innovative environment. The Opportunity As a Customer Success Manager at PortSwigger, you will be the trusted advisor for a portfolio of high-value customers, ensuring they achieve their objectives and maximise the value of our products. With customers ranging from security engineers to senior technical leaders, you'll need a strong aptitude for understanding complex technical concepts and translating them into actionable guidance. You'll also play a critical role in fostering long-term relationships, advocating for customer needs, and driving account retention and growth. What You'll Do Technical Understanding and Enablement Build a deep understanding of PortSwigger's products, features, and roadmaps to guide customers in maximising value. Act as a product advocate, helping customers troubleshoot challenges, implement best practices, and optimise their environments. Deliver tailored enablement sessions and resources for customers with varying technical skill levels, from developers to security teams. Customer Onboarding Develop and execute effective onboarding plans for new customers. Ensure customers understand the value proposition and can effectively utilize our products. Coordinate training sessions and provide ongoing support to ensure customers are proficient in using our platform. Customer Relationship Management Set clear expectations and track key performance indicators (KPIs) to measure success. Build and nurture long-term relationships with key stakeholders across customer organisations, acting as a trusted advisor. Understand customer goals and challenges to develop tailored success plans that align PortSwigger's offerings with their business objectives. Conduct regular check-ins and Quarterly Business Reviews (QBRs) to communicate value, identify new opportunities, and ensure satisfaction. Retention and Growth Proactively identify opportunities for upselling, cross-selling, and renewals by deeply understanding customer needs and business objectives. Own and forecast the retention and growth metrics for your customer portfolio. Collaborate with Sales on strategic account plans and handovers. Work closely with the sales team to close expansion deals. Advocacy and Feedback Serve as the voice of the customer within PortSwigger, advocating for their needs to Product, Engineering, and Support teams. Collect feedback and insights from customers to shape product roadmaps and enhance the customer experience. Program Development Contribute to building and refining the Customer Success program, including processes, metrics, and best practices. Provide insights and feedback to influence the roadmap for products and services. Generate regular reports on customer health, satisfaction, and usage. About You Skills and Experience 5+ years of experience in a Customer Success, Account Management, or similar client-facing role in a SaaS or tech environment. Proven track record of managing and growing enterprise accounts, delivering on retention and growth targets. Strong technical acumen and ability to learn and communicate complex concepts; prior experience working with highly technical products or in a technical field is a significant advantage. Familiarity with web security, software development, or related technical domains is highly desirable. Excellent communication and presentation skills, with the ability to engage stakeholders at all levels, including technical teams and executives. Analytical mindset with the ability to synthesise data into actionable insights and strategies. Experience leading QBRs and strategic planning sessions with customers. Attributes Customer-Centric Mindset: Passionate about delivering exceptional value and experiences. Relationship Builder: Empathetic, trustworthy, and skilled at fostering long-term partnerships. Problem Solver: Strategic thinker who can anticipate challenges and develop creative solutions. Technically Curious: Eager to develop expertise in PortSwigger's products and the broader cybersecurity industry. Self-Starter: Proactive and capable of thriving in a fast-paced, dynamic environment. Why join us? We foster an inclusive and high-performance culture with a focus on work-life balance. We believe in rewarding people generously and offer a competitive salary based on individual skills and contribution. We host regular team events and have fantastic summer and winter parties. You'll be part of a humble, supportive, and fun team that values collaboration, humour, and a strong sense of belonging. We offer share options, 8% employer pension contribution, life assurance, income protection, private medical insurance, and 25 days holiday (plus public holidays). Our working hours are flexible, with core hours from 9am to 4pm We work best when we are together on site
AXA UK
Chartered Legal Executive/Solicitor
AXA UK Birmingham, Staffordshire
Description We are recruiting for an exciting opportunity to join our Solicitor's team within AXA's in-house Legal Services Unit (LSU). The Legal Services Unit manages litigated claims for AXA and its policyholders, forming part of the wider Claims Technical Services. This role involves supervising litigation conduct, building team capability, and ensuring regulatory compliance. AXA offers flexible work arrangements, including at least 40% remote work, with a transition to majority remote work from September 2025. Flexibility can be discussed with Talent Acquisition. Key Responsibilities: Guide, motivate, and develop the team to ensure fair case closure aligned with strategic priorities. Drive claims handling improvements and foster a culture of continuous improvement supported by MI and trend analysis. Review and enhance approaches, tools, and materials, considering virtual settings. Develop and maintain best practice materials. Identify and address inefficiencies and promote problem-solving within the team. Stay informed of market trends and regulatory changes affecting the Unit. Support and implement the People Charter pillars. Identify training needs and development opportunities. Ensure proper investigation of failures and evidence of learning progress. Ensure training and coaching lead to appropriate decision-making for customer outcomes. Manage complex cases and referrals. Produce and deliver regulatory training for the team and stakeholders. Calibrate audits according to the Ted Development Framework. Identify and mitigate regulatory compliance risks. Provide legal advice and services. Model behaviors and embed the Unit's behavioral objectives as a senior team member. We reserve the right to close the application process early due to high interest. We encourage candidates who are excited about the role, even if they do not meet every requirement, to apply. Ideal Candidate: Qualified Solicitor with CILEX or equivalent, significant PQE, and relevant insurance and motor claims experience. Strong interpersonal, communication, and coaching skills. Technical expertise with sound commercial decision-making ability. Excellent organizational and planning skills. Knowledge of Civil Procedural rules, insurance principles, case law, policies, and claims philosophy. Applicants must be eligible and authorized to work in the UK. Our rewards package includes a competitive salary (£45,000-£50,000), bonus, pension, life assurance, private health, 28 days leave plus bank holidays, and wellbeing resources. To apply, click 'apply for this job' and submit your CV. We are an Equal Opportunities Employer and support applicants with disabilities through our Accessibility Concierge. Contact for assistance. About AXA: AXA Retail helps people live confidently, with a dedicated team committed to customer service and making insurance accessible and straightforward.
Jul 25, 2025
Full time
Description We are recruiting for an exciting opportunity to join our Solicitor's team within AXA's in-house Legal Services Unit (LSU). The Legal Services Unit manages litigated claims for AXA and its policyholders, forming part of the wider Claims Technical Services. This role involves supervising litigation conduct, building team capability, and ensuring regulatory compliance. AXA offers flexible work arrangements, including at least 40% remote work, with a transition to majority remote work from September 2025. Flexibility can be discussed with Talent Acquisition. Key Responsibilities: Guide, motivate, and develop the team to ensure fair case closure aligned with strategic priorities. Drive claims handling improvements and foster a culture of continuous improvement supported by MI and trend analysis. Review and enhance approaches, tools, and materials, considering virtual settings. Develop and maintain best practice materials. Identify and address inefficiencies and promote problem-solving within the team. Stay informed of market trends and regulatory changes affecting the Unit. Support and implement the People Charter pillars. Identify training needs and development opportunities. Ensure proper investigation of failures and evidence of learning progress. Ensure training and coaching lead to appropriate decision-making for customer outcomes. Manage complex cases and referrals. Produce and deliver regulatory training for the team and stakeholders. Calibrate audits according to the Ted Development Framework. Identify and mitigate regulatory compliance risks. Provide legal advice and services. Model behaviors and embed the Unit's behavioral objectives as a senior team member. We reserve the right to close the application process early due to high interest. We encourage candidates who are excited about the role, even if they do not meet every requirement, to apply. Ideal Candidate: Qualified Solicitor with CILEX or equivalent, significant PQE, and relevant insurance and motor claims experience. Strong interpersonal, communication, and coaching skills. Technical expertise with sound commercial decision-making ability. Excellent organizational and planning skills. Knowledge of Civil Procedural rules, insurance principles, case law, policies, and claims philosophy. Applicants must be eligible and authorized to work in the UK. Our rewards package includes a competitive salary (£45,000-£50,000), bonus, pension, life assurance, private health, 28 days leave plus bank holidays, and wellbeing resources. To apply, click 'apply for this job' and submit your CV. We are an Equal Opportunities Employer and support applicants with disabilities through our Accessibility Concierge. Contact for assistance. About AXA: AXA Retail helps people live confidently, with a dedicated team committed to customer service and making insurance accessible and straightforward.
THE HOUSING EXECUTIVE LTD RECRUITMENT CONSULTANTS
Property Services and Compliance Manager
THE HOUSING EXECUTIVE LTD RECRUITMENT CONSULTANTS
Property Services and Compliance Manager Permanent, Full time, Salary circa £60k Our client is a successful, small community-based registered provider of social housing based in Penge, Southeast London. They own and manage approximately 650 homes, with more in the pipeline; including those that they manage as part of a partnership with the London Borough of Bromley. They are passionate about working together with residents and making a positive impact on the community. We are seeking an experienced manager, with a strong customer focus and good understanding of asset management, repairs and health and safety compliance, including the legislative and regulatory requirements for housing associations. We need someone who wants to make a positive difference to our residents and can inspire and lead their team to deliver all aspects of asset management, including major repairs, planned work, stock condition and all compliance matters with a strong focus on resident satisfaction. We are a small, friendly, enthusiastic and customer focused team who aim to punch above our weight and hold our values dear. Working within a small organisation means that you will have the unique opportunity to understand, and shape, the business inside out and make a real difference to the organisation and our residents. You will need a positive and resilient approach with excellent communication and relationship building skills. As well as technical expertise and experience, and a passion for customer service, the successful candidate will embody the vision, values and ambitions of the Housing Association. They will: be a strong and organised people manager, able to support, lead and work collaboratively with their team have excellent customer service, complaint management and data analysis skills/ experience have strong knowledge of damp, mould and condensation management have experience of conducting and recording detailed property surveys have knowledge or experience of procurement processes and tendering major works have a positive outlook, approachable manner and be customer focused be self-motivated and able to think and work autonomously, with strong problem solving skills have a full driving licence and access to a vehicle. For a full recruitment pack, or an informal discussion about the role, please contact recruitment consultants: The Housing Executive on or email The pack contains background, job description, person specification and instructions for the application process, CVs alone will not be accepted. Closing date: 12 noon on Monday 4th August 2025 First Interviews: Week commencing 18th August 2025 The Housing Executive and our housing association client are committed to diversity, equity and inclusion and welcome all applications.
Jul 25, 2025
Full time
Property Services and Compliance Manager Permanent, Full time, Salary circa £60k Our client is a successful, small community-based registered provider of social housing based in Penge, Southeast London. They own and manage approximately 650 homes, with more in the pipeline; including those that they manage as part of a partnership with the London Borough of Bromley. They are passionate about working together with residents and making a positive impact on the community. We are seeking an experienced manager, with a strong customer focus and good understanding of asset management, repairs and health and safety compliance, including the legislative and regulatory requirements for housing associations. We need someone who wants to make a positive difference to our residents and can inspire and lead their team to deliver all aspects of asset management, including major repairs, planned work, stock condition and all compliance matters with a strong focus on resident satisfaction. We are a small, friendly, enthusiastic and customer focused team who aim to punch above our weight and hold our values dear. Working within a small organisation means that you will have the unique opportunity to understand, and shape, the business inside out and make a real difference to the organisation and our residents. You will need a positive and resilient approach with excellent communication and relationship building skills. As well as technical expertise and experience, and a passion for customer service, the successful candidate will embody the vision, values and ambitions of the Housing Association. They will: be a strong and organised people manager, able to support, lead and work collaboratively with their team have excellent customer service, complaint management and data analysis skills/ experience have strong knowledge of damp, mould and condensation management have experience of conducting and recording detailed property surveys have knowledge or experience of procurement processes and tendering major works have a positive outlook, approachable manner and be customer focused be self-motivated and able to think and work autonomously, with strong problem solving skills have a full driving licence and access to a vehicle. For a full recruitment pack, or an informal discussion about the role, please contact recruitment consultants: The Housing Executive on or email The pack contains background, job description, person specification and instructions for the application process, CVs alone will not be accepted. Closing date: 12 noon on Monday 4th August 2025 First Interviews: Week commencing 18th August 2025 The Housing Executive and our housing association client are committed to diversity, equity and inclusion and welcome all applications.
AWE
Head of AI Acceleration & Delivery
AWE Aldermaston, Berkshire
Head of AI Acceleration & Delivery Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking . Package: Competitive leadership salary depending on experience, performance related bonus, flexible benefit scheme. Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Let us introduce the role We are seeking a visionary and strategic leader to join our team as the Head of AI Adoption. The successful candidate will lead the integration of artificial intelligence technologies across our organisation with an emphasis on driving innovation, efficiency, and productivity. The role will lead AI adoption across corporate functions, support engineering and operations colleagues drive AI adoption in these critical functions, whilst collaborating and supporting Science and NTR colleagues with their existing high-performance computing (HPC), machine learning (ML) and AI initiatives. This role requires deep understanding and significant experience of AI technologies, ideally with application in an engineering or manufacturing environment, and the ability to lead cross-functional teams. Some of the Key Responsibilities: Developing AI Strategy : Crafting a comprehensive AI strategy that aligns with the organization's goals and objectives. Stakeholder Engagement: Communicating the benefits and limitations of AI to both technical and non 1 technical stakeholders to build buy-in and support, lead engagement with key external stakeholders, including MoD, Government, DAIC Implementation Roadmap : Creating a detailed roadmap for AI adoption across a range of use cases, including timelines, necessary infrastructure, tools, and personnel Identifying Use Cases : Collaborating with business leaders to uncover and prioritize AI use cases with high business value and feasibility Monitoring and Evaluation : Overseeing AI experiments and projects to ensure they meet desired outcomes and inform best practices Training and Enablement : Providing resources, training, and self-service tools to enable both professional and citizen developers within the organization Ethical AI Practices : Ensure ethical adoption of AI, including ethical risk assessments, as well as contribute to AWE guidance on AI ethics Strategy Development : Develop and execute a comprehensive AI adoption strategy aligned with the company's engineering, scientific, and manufacturing goals. Identify and prioritize AI opportunities to enhance operational efficiency, product quality, and customer satisfaction Leadership and Collaboration : Lead a multidisciplinary team of AI specialists, data scientists, engineers, and manufacturing experts from across our organisation. Foster a culture of innovation and continuous improvement within the organization. Collaborate with other departments, including Operations, Engineering and Science & High Performance Computing (HPC), to ensure seamless AI integration AI Implementation : Oversee the design, development, and deployment of AI solutions in engineering and manufacturing processes. Ensure AI solutions meet regulatory standards and industry best practices. Monitor and evaluate the performance of AI systems and processes, making data-driven adjustments as necessary Training and Support : Provide training and support to AWE employees on AI technologies and their applications. Ensure AI team members are equipped with the necessary skills and knowledge to leverage AI effectively Research and Development : Monitor emerging AI trends and technologies relevant to engineering and manufacturing. Drive innovative AI solutions to maintain the company's competitive edge AI Ethics & Security : Maintain a robust AI ethics framework built on best practice standards Ensure compliance with the framework including maintenance of ethics risk assessments Engage with colleagues across the organisation (e.g. Security and Legal) to both develop proportionate AI centric policies and design appropriate mitigations for the AI risks Whilst not to be considered a tick list, we'd like you to have experience in some of the following: Educated to postgraduate level or equivalent experience Experience of leading, managing, and motivating teams to deliver Proven experience in leading AI projects within an engineering and manufacturing environment Extensive experience in project management, team leadership, and strategic planning Strong understanding of AI technologies, machine learning algorithms, and data analytics Evidence of effective stakeholder management in a complex multi 1 stakeholder environment Track record of driving delivery, continuous improvement, and sustained performance focusing activities on key business issues and outcomes Evidence of management interpretation and presentation of performance focusing activities on key business issues and outcomes Evidence of leading and managing change Experience in problem solving to resolve, minimise, or mitigate risk and maximise opportunities Excellent leadership skills with a focus on driving high performance and development The ability to translate complex technical concepts into practical solutions Strong problem-solving and analytical skills Proficiency in programming languages commonly used in AI (e.g. Python, R) Capable of maintaining a high degree of effectiveness in a multitask role, managing priorities and delivering to challenging timescales Able to work at a strategic level to assimilate and analyse information quickly to assess and resolve issues and execute solutions. Robust judgement and the ability to seek and challenge information to reach and make decisions Strong influencer with excellent interpersonal, engagement, and presentation skills to executive level Proven clear and concise communication skills Demonstrable negotiating and influencing skills, and the ability to convince through personal credibility Business and financial acumen to provide strategic and tactical insight and thinking depending on the needs of the business Ability to drive transformation, change, and continuous improvement through collaboration and leading by example. Demonstrable commitment to and an understanding of diversity, equality, and inclusion Some reasons we think you'll love it here: AWE has wide range of benefits to suit you. These include: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'.
Jul 25, 2025
Full time
Head of AI Acceleration & Delivery Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking . Package: Competitive leadership salary depending on experience, performance related bonus, flexible benefit scheme. Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Let us introduce the role We are seeking a visionary and strategic leader to join our team as the Head of AI Adoption. The successful candidate will lead the integration of artificial intelligence technologies across our organisation with an emphasis on driving innovation, efficiency, and productivity. The role will lead AI adoption across corporate functions, support engineering and operations colleagues drive AI adoption in these critical functions, whilst collaborating and supporting Science and NTR colleagues with their existing high-performance computing (HPC), machine learning (ML) and AI initiatives. This role requires deep understanding and significant experience of AI technologies, ideally with application in an engineering or manufacturing environment, and the ability to lead cross-functional teams. Some of the Key Responsibilities: Developing AI Strategy : Crafting a comprehensive AI strategy that aligns with the organization's goals and objectives. Stakeholder Engagement: Communicating the benefits and limitations of AI to both technical and non 1 technical stakeholders to build buy-in and support, lead engagement with key external stakeholders, including MoD, Government, DAIC Implementation Roadmap : Creating a detailed roadmap for AI adoption across a range of use cases, including timelines, necessary infrastructure, tools, and personnel Identifying Use Cases : Collaborating with business leaders to uncover and prioritize AI use cases with high business value and feasibility Monitoring and Evaluation : Overseeing AI experiments and projects to ensure they meet desired outcomes and inform best practices Training and Enablement : Providing resources, training, and self-service tools to enable both professional and citizen developers within the organization Ethical AI Practices : Ensure ethical adoption of AI, including ethical risk assessments, as well as contribute to AWE guidance on AI ethics Strategy Development : Develop and execute a comprehensive AI adoption strategy aligned with the company's engineering, scientific, and manufacturing goals. Identify and prioritize AI opportunities to enhance operational efficiency, product quality, and customer satisfaction Leadership and Collaboration : Lead a multidisciplinary team of AI specialists, data scientists, engineers, and manufacturing experts from across our organisation. Foster a culture of innovation and continuous improvement within the organization. Collaborate with other departments, including Operations, Engineering and Science & High Performance Computing (HPC), to ensure seamless AI integration AI Implementation : Oversee the design, development, and deployment of AI solutions in engineering and manufacturing processes. Ensure AI solutions meet regulatory standards and industry best practices. Monitor and evaluate the performance of AI systems and processes, making data-driven adjustments as necessary Training and Support : Provide training and support to AWE employees on AI technologies and their applications. Ensure AI team members are equipped with the necessary skills and knowledge to leverage AI effectively Research and Development : Monitor emerging AI trends and technologies relevant to engineering and manufacturing. Drive innovative AI solutions to maintain the company's competitive edge AI Ethics & Security : Maintain a robust AI ethics framework built on best practice standards Ensure compliance with the framework including maintenance of ethics risk assessments Engage with colleagues across the organisation (e.g. Security and Legal) to both develop proportionate AI centric policies and design appropriate mitigations for the AI risks Whilst not to be considered a tick list, we'd like you to have experience in some of the following: Educated to postgraduate level or equivalent experience Experience of leading, managing, and motivating teams to deliver Proven experience in leading AI projects within an engineering and manufacturing environment Extensive experience in project management, team leadership, and strategic planning Strong understanding of AI technologies, machine learning algorithms, and data analytics Evidence of effective stakeholder management in a complex multi 1 stakeholder environment Track record of driving delivery, continuous improvement, and sustained performance focusing activities on key business issues and outcomes Evidence of management interpretation and presentation of performance focusing activities on key business issues and outcomes Evidence of leading and managing change Experience in problem solving to resolve, minimise, or mitigate risk and maximise opportunities Excellent leadership skills with a focus on driving high performance and development The ability to translate complex technical concepts into practical solutions Strong problem-solving and analytical skills Proficiency in programming languages commonly used in AI (e.g. Python, R) Capable of maintaining a high degree of effectiveness in a multitask role, managing priorities and delivering to challenging timescales Able to work at a strategic level to assimilate and analyse information quickly to assess and resolve issues and execute solutions. Robust judgement and the ability to seek and challenge information to reach and make decisions Strong influencer with excellent interpersonal, engagement, and presentation skills to executive level Proven clear and concise communication skills Demonstrable negotiating and influencing skills, and the ability to convince through personal credibility Business and financial acumen to provide strategic and tactical insight and thinking depending on the needs of the business Ability to drive transformation, change, and continuous improvement through collaboration and leading by example. Demonstrable commitment to and an understanding of diversity, equality, and inclusion Some reasons we think you'll love it here: AWE has wide range of benefits to suit you. These include: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'.
Artis Recruitment
Junior-Midweight Graphic Designer / Artworker
Artis Recruitment Bristol, Gloucestershire
We're working with an exciting client in the design-led product space who are looking to hire a Graphic Designer or Artworker to join their small but mighty creative team in Bristol. This role would suit someone with 2-5 years' experience in graphic design or artwork, ideally across both print and digital channels. You'll be supporting the business with the design and rollout of marketing collateral, packaging, POS, print-ready artwork, and eCommerce visuals. You'll be working closely with an experienced creative and wider stakeholders across marketing and product, so collaboration is key. You'll need strong attention to detail, a good eye for layout and typography, and the ability to work at pace while keeping things clean and on-brand. Experience with packaging, editorial, and product-based design will be highly valued. What we're looking for: 2+ years' experience in Graphic Design or Artworking Proficiency in Adobe Creative Suite (especially InDesign, Photoshop, Illustrator) A portfolio showcasing a balance of creative and commercial work Experience with packaging design, editorial layout, or POS is a bonus Team player, highly organised, and able to take feedback constructively What you'll get in return: Salary up to 35k Flexible working (including some WFH) Enhanced parental leave Friendly, low-ego team culture Plenty of autonomy and space to make the role your own If you're a designer who's happiest outdoors and loves creating brand visuals that really connect, this could be a great home for you. Apply or get in touch with Dom. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Jul 25, 2025
Full time
We're working with an exciting client in the design-led product space who are looking to hire a Graphic Designer or Artworker to join their small but mighty creative team in Bristol. This role would suit someone with 2-5 years' experience in graphic design or artwork, ideally across both print and digital channels. You'll be supporting the business with the design and rollout of marketing collateral, packaging, POS, print-ready artwork, and eCommerce visuals. You'll be working closely with an experienced creative and wider stakeholders across marketing and product, so collaboration is key. You'll need strong attention to detail, a good eye for layout and typography, and the ability to work at pace while keeping things clean and on-brand. Experience with packaging, editorial, and product-based design will be highly valued. What we're looking for: 2+ years' experience in Graphic Design or Artworking Proficiency in Adobe Creative Suite (especially InDesign, Photoshop, Illustrator) A portfolio showcasing a balance of creative and commercial work Experience with packaging design, editorial layout, or POS is a bonus Team player, highly organised, and able to take feedback constructively What you'll get in return: Salary up to 35k Flexible working (including some WFH) Enhanced parental leave Friendly, low-ego team culture Plenty of autonomy and space to make the role your own If you're a designer who's happiest outdoors and loves creating brand visuals that really connect, this could be a great home for you. Apply or get in touch with Dom. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Director, Azenta Business System
Azenta US, Inc. Manchester, Lancashire
Director, Azenta Business System page is loaded Director, Azenta Business System Apply locations UK - Manchester Germany - Leipzig UK - Wotton time type Full time posted on Posted 6 Days Ago job requisition id R Azenta Inc. At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity Job Title Director, Azenta Business System Job Description Azenta Life Sciences is dedicated to enabling life sciences organizations around the world to bring impactful breakthroughs and therapies to market - faster. We provide a full suite of reliable cold-chain sample management solutions and genomic services across areas such as drug development, clinical research and advanced cell therapies for the industry's top pharmaceutical, biotech, academic, and healthcare institutions globally. Azenta encapsulates our commitment to helping customers reach new heights in their pursuit of scientific progress. By integrating our industry-leading capabilities, Azenta Life Sciences enterprise-wide sample exploration and management solutions will accelerate discovery, development and delivery, with greater speed and precision. At Azenta, we strive to keep elevating each other, our customers' work and our industry - building a healthier world for people everywhere. Position Overview The Director of the Azenta Business System will play a pivotal role in driving continuous improvement and organizational change as a member of the Corporate ABS group. They will be responsible for Lean deployment and strategy development across the UK and Germany-based sites for the Multiomics and Sample Management Solutions businesses. The ideal candidate will have significant experience driving Lean tools and methodologies while fostering a culture of Continuous Improvement across the organization. As a proven shop floor leader, they will be hands-on in Lean deployment activities including the introduction of foundational Lean tools (5S, Standard Work, TPI, Value Stream Mapping, and Problem Solving). They will balance the strategical elements of the Azenta Business System with tactical deployment. Key Responsibilities Utilizing the Azenta Business System to improve safety, quality, efficiency, cost, and other KPIs Aligning corporate strategy with site-based goals, needs, and improvement priorities Providing overall support, assistance, and direction to plant leadership teams regarding CI initiatives Utilizing data to identify gaps in performance versus best practices; work with teams to execute improvement plans Leading and coaching CI events and Kaizens through hands-on participation Developing Lean competencies in others to ensure sustainment Assisting with improvement of asset utilization and equipment management Developing training materials and effectively delivering in a team environment Understanding and applying financial drivers and key performance indicators Documenting best practices and sharing improvements to leverage results across Azenta Collaborating with global ABS leaders, plant teams, and executive leadership to ensure alignment on corporate strategy and goals Reporting Structure: Reports to Vice President, Azenta Business System Internal relationships: Plant Managers and Business Leaders No direct reports Year 1 Objectives Immersion into Azenta including ABS and existing lean methodologies. Support ABS launch strategy including democratization, culture building, and setup of ABS as a primary method of developing talent. Implement and sustain foundational Lean tools including Problem Solving and Daily Management in operations, commercial, and innovation spaces. Success will be measured by impact on SQDIP metrics. Ensure employee engagement and participation to create a culture of Continuous Improvement Education and Experience Bachelor's Degree in Engineering, Business, Operations, Chemistry, or related field 8-10 years relevant work experience across Continuous Improvement and Operations within a manufacturing/industrial environment Experience in Life Sciences, consumables/instrumentation, or regulated industry preferred. Industrial automation, genomics, cold chain, and/or GLP experience is beneficial. Visual Project Management experience preferred Training and dedicated experience with Continuous Improvement/Lean methodology; Lean certifications preferred Proven successful application of Lean tools including 80/20, Lean Leadership, including Daily Management, KPI Leadership, Standard Work, Gemba Walks, Value Stream Mapping, 6S, Transactional Process Improvements, Kanban/replenishment systems, Structured Problem Solving, RCCA, etc. Experience leading manufacturing operations in addition to dedicated Lean roles Strategy / Policy Deployment experience preferred Demonstrated ability to facilitate Kaizen events to produce sustained, measurable improvements Influential leadership skills to develop, mentor, and train employees at all levels without direct supervisory responsibility Strong interpersonal skills with the ability to relate to people at all levels of the organization Proficiency with Microsoft Office and general computer skills. Power Automate, Power Apps, Tableau experience preferred. If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at for assistance. Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status. About Us Azenta is a market leader in automated bio sample management solutions and multiomics services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally. As a global leader in R&D multiomics services, Azenta Life Sciences, leads the way in providing superior data quality with unparalleled technical support to enable researchers around the world to advance their scientific discoveries faster than ever before.
Jul 25, 2025
Full time
Director, Azenta Business System page is loaded Director, Azenta Business System Apply locations UK - Manchester Germany - Leipzig UK - Wotton time type Full time posted on Posted 6 Days Ago job requisition id R Azenta Inc. At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity Job Title Director, Azenta Business System Job Description Azenta Life Sciences is dedicated to enabling life sciences organizations around the world to bring impactful breakthroughs and therapies to market - faster. We provide a full suite of reliable cold-chain sample management solutions and genomic services across areas such as drug development, clinical research and advanced cell therapies for the industry's top pharmaceutical, biotech, academic, and healthcare institutions globally. Azenta encapsulates our commitment to helping customers reach new heights in their pursuit of scientific progress. By integrating our industry-leading capabilities, Azenta Life Sciences enterprise-wide sample exploration and management solutions will accelerate discovery, development and delivery, with greater speed and precision. At Azenta, we strive to keep elevating each other, our customers' work and our industry - building a healthier world for people everywhere. Position Overview The Director of the Azenta Business System will play a pivotal role in driving continuous improvement and organizational change as a member of the Corporate ABS group. They will be responsible for Lean deployment and strategy development across the UK and Germany-based sites for the Multiomics and Sample Management Solutions businesses. The ideal candidate will have significant experience driving Lean tools and methodologies while fostering a culture of Continuous Improvement across the organization. As a proven shop floor leader, they will be hands-on in Lean deployment activities including the introduction of foundational Lean tools (5S, Standard Work, TPI, Value Stream Mapping, and Problem Solving). They will balance the strategical elements of the Azenta Business System with tactical deployment. Key Responsibilities Utilizing the Azenta Business System to improve safety, quality, efficiency, cost, and other KPIs Aligning corporate strategy with site-based goals, needs, and improvement priorities Providing overall support, assistance, and direction to plant leadership teams regarding CI initiatives Utilizing data to identify gaps in performance versus best practices; work with teams to execute improvement plans Leading and coaching CI events and Kaizens through hands-on participation Developing Lean competencies in others to ensure sustainment Assisting with improvement of asset utilization and equipment management Developing training materials and effectively delivering in a team environment Understanding and applying financial drivers and key performance indicators Documenting best practices and sharing improvements to leverage results across Azenta Collaborating with global ABS leaders, plant teams, and executive leadership to ensure alignment on corporate strategy and goals Reporting Structure: Reports to Vice President, Azenta Business System Internal relationships: Plant Managers and Business Leaders No direct reports Year 1 Objectives Immersion into Azenta including ABS and existing lean methodologies. Support ABS launch strategy including democratization, culture building, and setup of ABS as a primary method of developing talent. Implement and sustain foundational Lean tools including Problem Solving and Daily Management in operations, commercial, and innovation spaces. Success will be measured by impact on SQDIP metrics. Ensure employee engagement and participation to create a culture of Continuous Improvement Education and Experience Bachelor's Degree in Engineering, Business, Operations, Chemistry, or related field 8-10 years relevant work experience across Continuous Improvement and Operations within a manufacturing/industrial environment Experience in Life Sciences, consumables/instrumentation, or regulated industry preferred. Industrial automation, genomics, cold chain, and/or GLP experience is beneficial. Visual Project Management experience preferred Training and dedicated experience with Continuous Improvement/Lean methodology; Lean certifications preferred Proven successful application of Lean tools including 80/20, Lean Leadership, including Daily Management, KPI Leadership, Standard Work, Gemba Walks, Value Stream Mapping, 6S, Transactional Process Improvements, Kanban/replenishment systems, Structured Problem Solving, RCCA, etc. Experience leading manufacturing operations in addition to dedicated Lean roles Strategy / Policy Deployment experience preferred Demonstrated ability to facilitate Kaizen events to produce sustained, measurable improvements Influential leadership skills to develop, mentor, and train employees at all levels without direct supervisory responsibility Strong interpersonal skills with the ability to relate to people at all levels of the organization Proficiency with Microsoft Office and general computer skills. Power Automate, Power Apps, Tableau experience preferred. If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at for assistance. Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status. About Us Azenta is a market leader in automated bio sample management solutions and multiomics services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally. As a global leader in R&D multiomics services, Azenta Life Sciences, leads the way in providing superior data quality with unparalleled technical support to enable researchers around the world to advance their scientific discoveries faster than ever before.
Ministry of Justice
8122 - Senior Strategy Manager
Ministry of Justice Nottingham, Nottinghamshire
The national salary is £41,463 - £45,276, London salary is £47,657 - £52,040. Your salary will be dependent on your base location Working Pattern Full Time, Part Time, Part Time/Job Share, Flexible Working Vacancy Approach External Location National Region National Closing Date 06-Aug-2025 Post Type Permanent SEO Number of jobs available 1 Reserve List 12 Months Job ID 8122 Descriptions & requirements Business: Office of Public Guardian (OPG) Location: National (occasional travel to Birmingham and Nottingham will be required) Grade: SEO Salary: £41,463 - £45,276, London salary range is £47,657 - £52,040. Salary will be dependent on base location Contract Type: Permanent Minimum Hours: 25 hours Organisational Overview The Office of the Public Guardian (OPG) protects people in England and Wales who may not have the mental capacity to make certain decisions for themselves, such as about their health and finance. We are an Executive Agency of the Ministry of Justice (MoJ), set up in 2007 following the introduction of the Mental Capacity Act of 2005. OPG is responsible for registering lasting powers of attorney (LPA) and enduring powers of attorney (EPA) and supervising deputies who are appointed by the Court of Protection. OPG is a fantastic place to work offering a range of development opportunities. The OPG is a disability confident employer and is committed to developing a supportive and inclusive environment that reflects the diverse community we serve. OPG is currently delivering an ambitious transformation programme. This will change the way we provide services and help us meet the growing needs of our users, partners and our stakeholders. It will make sure our users experience a better level of support and will help us to respond to the changing needs of society. Transformation will ensure we can better support adults at risk and create high-quality services that are accessible and affordable. Team Overview This is an exciting time at Office of the Public Guardian (OPG), as we transform how we deliver our statutory services and ensure that we are fit for the future. You will form part of a team responsible for supporting OPG to set a clear strategic direction. We will have responsibility for coordinating the business plan, future strategy and will support OPG to design and agree a strategic narrative about our work, supporting us to build relationships and influence support for our work across MoJ and Cabinet Office. You will play a key role in the development of organisational strategy which supports the discharge of the Public Guardian's duties and to the delivery of transformational change to OPG service delivery. You will ensure that strategies are properly developed with appropriate consultation and effectively embedded. Working as part of a multi-disciplinary team you will initiate, develop and implement strategy through all stages of the strategy development cycle. You will be responsible for undertaking the planning for and development of effective strategy, business plans and other corporate reports to achieve the transformation required and maintain the delivery of excellent services. You will deliver evidence-led and well consulted, high quality strategies, making sure that it is implemented effectively and supports the organisation to collaboratively deliver its aims. You will also support post implementation reviews to ensure that lessons learned are used to drive continuous improvement and support future strategy. This is a leadership role in OPG. There is no line management responsibility for this role at present but that may change if the resource profile of the team changes. You will report to the Grade 7 Head of Strategy. This is a full-time post. However, requests for flexible, part-time working and job share will be considered, having regard at all times to the operational needs of the agency. Duties and Responsibilities Your responsibilities will include but are not limited to: Managing the planning, collaborative development and drafting of OPG's organisational strategy through all stages of strategy development (identifying needs and opportunities for change, developing options, drafting and reviews). Manage the relationship with DASD colleagues to ensure their work supports delivery of OPG strategic priorities, including understanding the outputs of demand analysis and using these to drive strategic direction. Ensuring a methodical approach to identifying and defining issues or problems through high quality analysis and discussion papers. Managing the formulation and development of strategy, business plans and organisational reports, using data and consultation. Ensuring full engagement of operational, policy, customer experience, legal and other relevant OPG business units to develop a collective OPG strategic position, and establishing and maintaining effective working relationships with internal and external stakeholders. Working with colleagues developing strategies across OPG e.g. Data strategy to ensure strategy development is cohesive and supports the delivery of business priorities. Working with people and communications colleagues to support the development of guidance and communications to support engagement with our people and create a unified understanding across the organisation. Developing robust and realistic plans to develop and deliver a timely strategy, reporting on key milestones and escalating issues as necessary to keep delivery on track. Managing the process of post-implementation review to identify key lessons to learned to help drive continuous improvement in the policy function. Providing leadership and line management for members of the team and being responsible for ensuring staff wellbeing and development; overseeing that professional practice is supported and that diversity and inclusion is championed. Provide direction and support for the team's work, drawing on the skills and experiences of the whole team. The successful candidate will be expected to work from their base location on a weekly basis in line with current Civil Service requirements, outside of any reasonable adjustments. Occasional travel to other offices for meetings and work-related activity will be required Skills & Qualifications An ability to analyse and apply data and consultation to strategy development. Ability to manage a portfolio of work and be flexible when priorities change. Strong analytical approach to problem solving. Strong organisational and planning skills. Strong written and oral communication skills and experience of delivering high quality tailored written briefings and other products. A strong team player, with a proven ability to collaborate with others to deliver key objectives, projects, and programmes of work. Experience of leading a team to deliver work at pace. Proficient in the use of Microsoft Office products including Word, Excel, Outlook, Teams and PowerPoint Experience of working in a strategy role or on the development and delivery of strategic plans and business plans. Application process This recruitment will follow the Civil Service Success Profile process. Candidates will be asked to provide a copy of their CV (maximum 2 pages) to assist in the demonstration of experience along with examples (250 words max) demonstrating the application of the following behaviours: Communicating and influencing (Level 3) Making Effective Decisions (Level 3) Delivering at pace (Level 3) Seeing the Bigger Picture (Lead) (Level 3) Should there be large numbers of applications for this role, the sift will be carried out based upon evidence demonstrated against the following lead criteria: Seeing the Bigger Picture Interview Process If you are successful at sift, you will be invited to an interview which will use the Civil Service Success Profiles. At interview, candidates should expect questions on: Strengths relevant to the role The following Behaviours: Communicating and influencing (Level 3) Making Effective Decisions (Level 3)Delivering at pace (Level 3) Seeing the Bigger Picture (Lead) (Level 3) All interviews will be held remotely via MS Teams. Feedback will only be provided if you attend an interview. Reasonable Adjustments At OPG we consider all applications on the basis of merit and want you to feel able to demonstrate your full potential whatever type of assessment is used. If you require any reasonable adjustments for any aspect of the selection process, do not hesitate to get in contact with us. As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. If you are applying for a role within OPG and would like to be considered under the Disability Confident Scheme, please indicate this in your application and let us know of any reasonable adjustments you may require during the selection process. For further information on benefits of working for OPG, such as our Flexible Working Policy and a FAQ, please check the candidate information pack attached to this advert. If your application for this role is unsuccessful . click apply for full job details
Jul 25, 2025
Full time
The national salary is £41,463 - £45,276, London salary is £47,657 - £52,040. Your salary will be dependent on your base location Working Pattern Full Time, Part Time, Part Time/Job Share, Flexible Working Vacancy Approach External Location National Region National Closing Date 06-Aug-2025 Post Type Permanent SEO Number of jobs available 1 Reserve List 12 Months Job ID 8122 Descriptions & requirements Business: Office of Public Guardian (OPG) Location: National (occasional travel to Birmingham and Nottingham will be required) Grade: SEO Salary: £41,463 - £45,276, London salary range is £47,657 - £52,040. Salary will be dependent on base location Contract Type: Permanent Minimum Hours: 25 hours Organisational Overview The Office of the Public Guardian (OPG) protects people in England and Wales who may not have the mental capacity to make certain decisions for themselves, such as about their health and finance. We are an Executive Agency of the Ministry of Justice (MoJ), set up in 2007 following the introduction of the Mental Capacity Act of 2005. OPG is responsible for registering lasting powers of attorney (LPA) and enduring powers of attorney (EPA) and supervising deputies who are appointed by the Court of Protection. OPG is a fantastic place to work offering a range of development opportunities. The OPG is a disability confident employer and is committed to developing a supportive and inclusive environment that reflects the diverse community we serve. OPG is currently delivering an ambitious transformation programme. This will change the way we provide services and help us meet the growing needs of our users, partners and our stakeholders. It will make sure our users experience a better level of support and will help us to respond to the changing needs of society. Transformation will ensure we can better support adults at risk and create high-quality services that are accessible and affordable. Team Overview This is an exciting time at Office of the Public Guardian (OPG), as we transform how we deliver our statutory services and ensure that we are fit for the future. You will form part of a team responsible for supporting OPG to set a clear strategic direction. We will have responsibility for coordinating the business plan, future strategy and will support OPG to design and agree a strategic narrative about our work, supporting us to build relationships and influence support for our work across MoJ and Cabinet Office. You will play a key role in the development of organisational strategy which supports the discharge of the Public Guardian's duties and to the delivery of transformational change to OPG service delivery. You will ensure that strategies are properly developed with appropriate consultation and effectively embedded. Working as part of a multi-disciplinary team you will initiate, develop and implement strategy through all stages of the strategy development cycle. You will be responsible for undertaking the planning for and development of effective strategy, business plans and other corporate reports to achieve the transformation required and maintain the delivery of excellent services. You will deliver evidence-led and well consulted, high quality strategies, making sure that it is implemented effectively and supports the organisation to collaboratively deliver its aims. You will also support post implementation reviews to ensure that lessons learned are used to drive continuous improvement and support future strategy. This is a leadership role in OPG. There is no line management responsibility for this role at present but that may change if the resource profile of the team changes. You will report to the Grade 7 Head of Strategy. This is a full-time post. However, requests for flexible, part-time working and job share will be considered, having regard at all times to the operational needs of the agency. Duties and Responsibilities Your responsibilities will include but are not limited to: Managing the planning, collaborative development and drafting of OPG's organisational strategy through all stages of strategy development (identifying needs and opportunities for change, developing options, drafting and reviews). Manage the relationship with DASD colleagues to ensure their work supports delivery of OPG strategic priorities, including understanding the outputs of demand analysis and using these to drive strategic direction. Ensuring a methodical approach to identifying and defining issues or problems through high quality analysis and discussion papers. Managing the formulation and development of strategy, business plans and organisational reports, using data and consultation. Ensuring full engagement of operational, policy, customer experience, legal and other relevant OPG business units to develop a collective OPG strategic position, and establishing and maintaining effective working relationships with internal and external stakeholders. Working with colleagues developing strategies across OPG e.g. Data strategy to ensure strategy development is cohesive and supports the delivery of business priorities. Working with people and communications colleagues to support the development of guidance and communications to support engagement with our people and create a unified understanding across the organisation. Developing robust and realistic plans to develop and deliver a timely strategy, reporting on key milestones and escalating issues as necessary to keep delivery on track. Managing the process of post-implementation review to identify key lessons to learned to help drive continuous improvement in the policy function. Providing leadership and line management for members of the team and being responsible for ensuring staff wellbeing and development; overseeing that professional practice is supported and that diversity and inclusion is championed. Provide direction and support for the team's work, drawing on the skills and experiences of the whole team. The successful candidate will be expected to work from their base location on a weekly basis in line with current Civil Service requirements, outside of any reasonable adjustments. Occasional travel to other offices for meetings and work-related activity will be required Skills & Qualifications An ability to analyse and apply data and consultation to strategy development. Ability to manage a portfolio of work and be flexible when priorities change. Strong analytical approach to problem solving. Strong organisational and planning skills. Strong written and oral communication skills and experience of delivering high quality tailored written briefings and other products. A strong team player, with a proven ability to collaborate with others to deliver key objectives, projects, and programmes of work. Experience of leading a team to deliver work at pace. Proficient in the use of Microsoft Office products including Word, Excel, Outlook, Teams and PowerPoint Experience of working in a strategy role or on the development and delivery of strategic plans and business plans. Application process This recruitment will follow the Civil Service Success Profile process. Candidates will be asked to provide a copy of their CV (maximum 2 pages) to assist in the demonstration of experience along with examples (250 words max) demonstrating the application of the following behaviours: Communicating and influencing (Level 3) Making Effective Decisions (Level 3) Delivering at pace (Level 3) Seeing the Bigger Picture (Lead) (Level 3) Should there be large numbers of applications for this role, the sift will be carried out based upon evidence demonstrated against the following lead criteria: Seeing the Bigger Picture Interview Process If you are successful at sift, you will be invited to an interview which will use the Civil Service Success Profiles. At interview, candidates should expect questions on: Strengths relevant to the role The following Behaviours: Communicating and influencing (Level 3) Making Effective Decisions (Level 3)Delivering at pace (Level 3) Seeing the Bigger Picture (Lead) (Level 3) All interviews will be held remotely via MS Teams. Feedback will only be provided if you attend an interview. Reasonable Adjustments At OPG we consider all applications on the basis of merit and want you to feel able to demonstrate your full potential whatever type of assessment is used. If you require any reasonable adjustments for any aspect of the selection process, do not hesitate to get in contact with us. As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. If you are applying for a role within OPG and would like to be considered under the Disability Confident Scheme, please indicate this in your application and let us know of any reasonable adjustments you may require during the selection process. For further information on benefits of working for OPG, such as our Flexible Working Policy and a FAQ, please check the candidate information pack attached to this advert. If your application for this role is unsuccessful . click apply for full job details
Capital One UK
Legal Counsel
Capital One UK Nottingham, Nottinghamshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 25, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
External Engagement Manager, Group Sustainable Business
Lloyds Bank plc
External Engagement Manager, Group Sustainable Business page is loaded External Engagement Manager, Group Sustainable Business Apply locations Leeds Wellington Place Bristol Harbourside Edinburgh time type Full time posted on Posted 2 Days Ago time left to apply End Date: August 4, 2025 (10 days left to apply) job requisition id 140002 End Date Sunday 03 August 2025 Salary Range £59,850 - £66,500 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary This is your chance to use your knowledge of environmental and social sustainability, alongside your communication and relationship management skills, to make a tangible positive impact on our environment and society within the UK and beyond. As an External Engagement Manager, you'll be working in a dynamic, fast-paced environment where your contribution will help shape the future. Working in Group Sustainable Business, you'll be in a specialised team who champion our Group's sustainability initiatives and are at the forefront of driving our strategic ambitions to help Britain Prosper. You'll be a driving force behind our participation in major sustainability events in the UK and globally, engaging with internal and external stakeholders at every level. Your capability to build and cultivate positive relationships will be crucial, as will conveying vital external insights to guide our sustainability strategy. Collaborating with colleagues across the Group, you'll maximise external opportunities to amplify our Group strategy and activities, support business objectives, inspire others to take positive real-world action, and seek to influence policy, regulations and frameworks. Communication skills and the ability to engage with a diverse range of audiences are key. You'll be part of a team that places great importance on learning, innovation and high performance and you'll need to deliver high-quality outputs through strong attention to detail. Job Description Key Details JOB TITLE: External Engagement Manager, Group Sustainable Business SALARY: as per pay range LOCATION(S): Leeds, Wellington Place ADDITIONAL LOCATION(S): Bristol Harbourside, Edinburgh HOURS: Full time 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this Opportunity Join us as an External Engagement Manager and help shape the future of sustainability. You'll lead strategic engagement across major UK and global events, build influential relationships, and bring external insights to guide our Group's sustainability agenda-all while inspiring action and driving real-world impact. Why Lloyds Banking Group If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. On a day-to-day basis you'll be: Making recommendations on, co-ordinating, and managing the Group's representation and participation at major UK and global sustainability events e.g. United Nations Conference of the Parties and London Climate Action Week Working closely with partner functions across the organisation as well as third parties, you'll prepare briefings and speaker notes for Senior Executives ahead of meetings and events Co-ordinating and drafting of Group-led external consultation responses Finding opportunities to maximise value for the Group and its business objectives through active engagement with key external organisational memberships Identifying appropriate external opportunities to build the Group's reputation and demonstrate its commitment and actions with regards to environmental and social sustainability e.g. industry awards Managing responses to Executive level correspondence relating to environmental and social sustainability matters What you'll need: Strong knowledge of environmental and social sustainability. Excellent communication skills, written and oral, with the ability to convey complex subjects simply, adapting your style and approach based on the audience. Ability to build and develop strong and positive relationships internally and externally. Ability to work collaboratively with a diverse range of people to deliver initiatives for mutual benefit. Critical thinking, where you use information, logic and creative thinking to support the identification of solutions and decision making. Attention to detail. We're looking for someone who is self-motivated and can learn quickly, as you'll be expected to continue to build upon your knowledge at pace in the role. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. Similar Jobs (5) Group Sanctions Policy Senior Manager locations 5 Locations time type Full time posted on Posted 9 Days Ago time left to apply End Date: July 30, 2025 (5 days left to apply) Senior Manager, Group Secretariat, Entity Management and Optimisation locations 6 Locations time type Full time posted on Posted 13 Days Ago time left to apply End Date: August 2, 2025 (8 days left to apply) Senior Strategic Change & Insights Manager - Everyday Banking locations 6 Locations time type Full time posted on Posted 2 Days Ago time left to apply End Date: August 11, 2025 (17 days left to apply) About Us With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.
Jul 25, 2025
Full time
External Engagement Manager, Group Sustainable Business page is loaded External Engagement Manager, Group Sustainable Business Apply locations Leeds Wellington Place Bristol Harbourside Edinburgh time type Full time posted on Posted 2 Days Ago time left to apply End Date: August 4, 2025 (10 days left to apply) job requisition id 140002 End Date Sunday 03 August 2025 Salary Range £59,850 - £66,500 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary This is your chance to use your knowledge of environmental and social sustainability, alongside your communication and relationship management skills, to make a tangible positive impact on our environment and society within the UK and beyond. As an External Engagement Manager, you'll be working in a dynamic, fast-paced environment where your contribution will help shape the future. Working in Group Sustainable Business, you'll be in a specialised team who champion our Group's sustainability initiatives and are at the forefront of driving our strategic ambitions to help Britain Prosper. You'll be a driving force behind our participation in major sustainability events in the UK and globally, engaging with internal and external stakeholders at every level. Your capability to build and cultivate positive relationships will be crucial, as will conveying vital external insights to guide our sustainability strategy. Collaborating with colleagues across the Group, you'll maximise external opportunities to amplify our Group strategy and activities, support business objectives, inspire others to take positive real-world action, and seek to influence policy, regulations and frameworks. Communication skills and the ability to engage with a diverse range of audiences are key. You'll be part of a team that places great importance on learning, innovation and high performance and you'll need to deliver high-quality outputs through strong attention to detail. Job Description Key Details JOB TITLE: External Engagement Manager, Group Sustainable Business SALARY: as per pay range LOCATION(S): Leeds, Wellington Place ADDITIONAL LOCATION(S): Bristol Harbourside, Edinburgh HOURS: Full time 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this Opportunity Join us as an External Engagement Manager and help shape the future of sustainability. You'll lead strategic engagement across major UK and global events, build influential relationships, and bring external insights to guide our Group's sustainability agenda-all while inspiring action and driving real-world impact. Why Lloyds Banking Group If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. On a day-to-day basis you'll be: Making recommendations on, co-ordinating, and managing the Group's representation and participation at major UK and global sustainability events e.g. United Nations Conference of the Parties and London Climate Action Week Working closely with partner functions across the organisation as well as third parties, you'll prepare briefings and speaker notes for Senior Executives ahead of meetings and events Co-ordinating and drafting of Group-led external consultation responses Finding opportunities to maximise value for the Group and its business objectives through active engagement with key external organisational memberships Identifying appropriate external opportunities to build the Group's reputation and demonstrate its commitment and actions with regards to environmental and social sustainability e.g. industry awards Managing responses to Executive level correspondence relating to environmental and social sustainability matters What you'll need: Strong knowledge of environmental and social sustainability. Excellent communication skills, written and oral, with the ability to convey complex subjects simply, adapting your style and approach based on the audience. Ability to build and develop strong and positive relationships internally and externally. Ability to work collaboratively with a diverse range of people to deliver initiatives for mutual benefit. Critical thinking, where you use information, logic and creative thinking to support the identification of solutions and decision making. Attention to detail. We're looking for someone who is self-motivated and can learn quickly, as you'll be expected to continue to build upon your knowledge at pace in the role. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. Similar Jobs (5) Group Sanctions Policy Senior Manager locations 5 Locations time type Full time posted on Posted 9 Days Ago time left to apply End Date: July 30, 2025 (5 days left to apply) Senior Manager, Group Secretariat, Entity Management and Optimisation locations 6 Locations time type Full time posted on Posted 13 Days Ago time left to apply End Date: August 2, 2025 (8 days left to apply) Senior Strategic Change & Insights Manager - Everyday Banking locations 6 Locations time type Full time posted on Posted 2 Days Ago time left to apply End Date: August 11, 2025 (17 days left to apply) About Us With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.
Ministry of Justice
8122 - Senior Strategy Manager
Ministry of Justice Birmingham, Staffordshire
The national salary is £41,463 - £45,276, London salary is £47,657 - £52,040. Your salary will be dependent on your base location Working Pattern Full Time, Part Time, Part Time/Job Share, Flexible Working Vacancy Approach External Location National Region National Closing Date 06-Aug-2025 Post Type Permanent SEO Number of jobs available 1 Reserve List 12 Months Job ID 8122 Descriptions & requirements Business: Office of Public Guardian (OPG) Location: National (occasional travel to Birmingham and Nottingham will be required) Grade: SEO Salary: £41,463 - £45,276, London salary range is £47,657 - £52,040. Salary will be dependent on base location Contract Type: Permanent Minimum Hours: 25 hours Organisational Overview The Office of the Public Guardian (OPG) protects people in England and Wales who may not have the mental capacity to make certain decisions for themselves, such as about their health and finance. We are an Executive Agency of the Ministry of Justice (MoJ), set up in 2007 following the introduction of the Mental Capacity Act of 2005. OPG is responsible for registering lasting powers of attorney (LPA) and enduring powers of attorney (EPA) and supervising deputies who are appointed by the Court of Protection. OPG is a fantastic place to work offering a range of development opportunities. The OPG is a disability confident employer and is committed to developing a supportive and inclusive environment that reflects the diverse community we serve. OPG is currently delivering an ambitious transformation programme. This will change the way we provide services and help us meet the growing needs of our users, partners and our stakeholders. It will make sure our users experience a better level of support and will help us to respond to the changing needs of society. Transformation will ensure we can better support adults at risk and create high-quality services that are accessible and affordable. Team Overview This is an exciting time at Office of the Public Guardian (OPG), as we transform how we deliver our statutory services and ensure that we are fit for the future. You will form part of a team responsible for supporting OPG to set a clear strategic direction. We will have responsibility for coordinating the business plan, future strategy and will support OPG to design and agree a strategic narrative about our work, supporting us to build relationships and influence support for our work across MoJ and Cabinet Office. You will play a key role in the development of organisational strategy which supports the discharge of the Public Guardian's duties and to the delivery of transformational change to OPG service delivery. You will ensure that strategies are properly developed with appropriate consultation and effectively embedded. Working as part of a multi-disciplinary team you will initiate, develop and implement strategy through all stages of the strategy development cycle. You will be responsible for undertaking the planning for and development of effective strategy, business plans and other corporate reports to achieve the transformation required and maintain the delivery of excellent services. You will deliver evidence-led and well consulted, high quality strategies, making sure that it is implemented effectively and supports the organisation to collaboratively deliver its aims. You will also support post implementation reviews to ensure that lessons learned are used to drive continuous improvement and support future strategy. This is a leadership role in OPG. There is no line management responsibility for this role at present but that may change if the resource profile of the team changes. You will report to the Grade 7 Head of Strategy. This is a full-time post. However, requests for flexible, part-time working and job share will be considered, having regard at all times to the operational needs of the agency. Duties and Responsibilities Your responsibilities will include but are not limited to: Managing the planning, collaborative development and drafting of OPG's organisational strategy through all stages of strategy development (identifying needs and opportunities for change, developing options, drafting and reviews). Manage the relationship with DASD colleagues to ensure their work supports delivery of OPG strategic priorities, including understanding the outputs of demand analysis and using these to drive strategic direction. Ensuring a methodical approach to identifying and defining issues or problems through high quality analysis and discussion papers. Managing the formulation and development of strategy, business plans and organisational reports, using data and consultation. Ensuring full engagement of operational, policy, customer experience, legal and other relevant OPG business units to develop a collective OPG strategic position, and establishing and maintaining effective working relationships with internal and external stakeholders. Working with colleagues developing strategies across OPG e.g. Data strategy to ensure strategy development is cohesive and supports the delivery of business priorities. Working with people and communications colleagues to support the development of guidance and communications to support engagement with our people and create a unified understanding across the organisation. Developing robust and realistic plans to develop and deliver a timely strategy, reporting on key milestones and escalating issues as necessary to keep delivery on track. Managing the process of post-implementation review to identify key lessons to learned to help drive continuous improvement in the policy function. Providing leadership and line management for members of the team and being responsible for ensuring staff wellbeing and development; overseeing that professional practice is supported and that diversity and inclusion is championed. Provide direction and support for the team's work, drawing on the skills and experiences of the whole team. The successful candidate will be expected to work from their base location on a weekly basis in line with current Civil Service requirements, outside of any reasonable adjustments. Occasional travel to other offices for meetings and work-related activity will be required Skills & Qualifications An ability to analyse and apply data and consultation to strategy development. Ability to manage a portfolio of work and be flexible when priorities change. Strong analytical approach to problem solving. Strong organisational and planning skills. Strong written and oral communication skills and experience of delivering high quality tailored written briefings and other products. A strong team player, with a proven ability to collaborate with others to deliver key objectives, projects, and programmes of work. Experience of leading a team to deliver work at pace. Proficient in the use of Microsoft Office products including Word, Excel, Outlook, Teams and PowerPoint Experience of working in a strategy role or on the development and delivery of strategic plans and business plans. Application process This recruitment will follow the Civil Service Success Profile process. Candidates will be asked to provide a copy of their CV (maximum 2 pages) to assist in the demonstration of experience along with examples (250 words max) demonstrating the application of the following behaviours: Communicating and influencing (Level 3) Making Effective Decisions (Level 3) Delivering at pace (Level 3) Seeing the Bigger Picture (Lead) (Level 3) Should there be large numbers of applications for this role, the sift will be carried out based upon evidence demonstrated against the following lead criteria: Seeing the Bigger Picture Interview Process If you are successful at sift, you will be invited to an interview which will use the Civil Service Success Profiles. At interview, candidates should expect questions on: Strengths relevant to the role The following Behaviours: Communicating and influencing (Level 3) Making Effective Decisions (Level 3)Delivering at pace (Level 3) Seeing the Bigger Picture (Lead) (Level 3) All interviews will be held remotely via MS Teams. Feedback will only be provided if you attend an interview. Reasonable Adjustments At OPG we consider all applications on the basis of merit and want you to feel able to demonstrate your full potential whatever type of assessment is used. If you require any reasonable adjustments for any aspect of the selection process, do not hesitate to get in contact with us. As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. If you are applying for a role within OPG and would like to be considered under the Disability Confident Scheme, please indicate this in your application and let us know of any reasonable adjustments you may require during the selection process. For further information on benefits of working for OPG, such as our Flexible Working Policy and a FAQ, please check the candidate information pack attached to this advert. If your application for this role is unsuccessful . click apply for full job details
Jul 25, 2025
Full time
The national salary is £41,463 - £45,276, London salary is £47,657 - £52,040. Your salary will be dependent on your base location Working Pattern Full Time, Part Time, Part Time/Job Share, Flexible Working Vacancy Approach External Location National Region National Closing Date 06-Aug-2025 Post Type Permanent SEO Number of jobs available 1 Reserve List 12 Months Job ID 8122 Descriptions & requirements Business: Office of Public Guardian (OPG) Location: National (occasional travel to Birmingham and Nottingham will be required) Grade: SEO Salary: £41,463 - £45,276, London salary range is £47,657 - £52,040. Salary will be dependent on base location Contract Type: Permanent Minimum Hours: 25 hours Organisational Overview The Office of the Public Guardian (OPG) protects people in England and Wales who may not have the mental capacity to make certain decisions for themselves, such as about their health and finance. We are an Executive Agency of the Ministry of Justice (MoJ), set up in 2007 following the introduction of the Mental Capacity Act of 2005. OPG is responsible for registering lasting powers of attorney (LPA) and enduring powers of attorney (EPA) and supervising deputies who are appointed by the Court of Protection. OPG is a fantastic place to work offering a range of development opportunities. The OPG is a disability confident employer and is committed to developing a supportive and inclusive environment that reflects the diverse community we serve. OPG is currently delivering an ambitious transformation programme. This will change the way we provide services and help us meet the growing needs of our users, partners and our stakeholders. It will make sure our users experience a better level of support and will help us to respond to the changing needs of society. Transformation will ensure we can better support adults at risk and create high-quality services that are accessible and affordable. Team Overview This is an exciting time at Office of the Public Guardian (OPG), as we transform how we deliver our statutory services and ensure that we are fit for the future. You will form part of a team responsible for supporting OPG to set a clear strategic direction. We will have responsibility for coordinating the business plan, future strategy and will support OPG to design and agree a strategic narrative about our work, supporting us to build relationships and influence support for our work across MoJ and Cabinet Office. You will play a key role in the development of organisational strategy which supports the discharge of the Public Guardian's duties and to the delivery of transformational change to OPG service delivery. You will ensure that strategies are properly developed with appropriate consultation and effectively embedded. Working as part of a multi-disciplinary team you will initiate, develop and implement strategy through all stages of the strategy development cycle. You will be responsible for undertaking the planning for and development of effective strategy, business plans and other corporate reports to achieve the transformation required and maintain the delivery of excellent services. You will deliver evidence-led and well consulted, high quality strategies, making sure that it is implemented effectively and supports the organisation to collaboratively deliver its aims. You will also support post implementation reviews to ensure that lessons learned are used to drive continuous improvement and support future strategy. This is a leadership role in OPG. There is no line management responsibility for this role at present but that may change if the resource profile of the team changes. You will report to the Grade 7 Head of Strategy. This is a full-time post. However, requests for flexible, part-time working and job share will be considered, having regard at all times to the operational needs of the agency. Duties and Responsibilities Your responsibilities will include but are not limited to: Managing the planning, collaborative development and drafting of OPG's organisational strategy through all stages of strategy development (identifying needs and opportunities for change, developing options, drafting and reviews). Manage the relationship with DASD colleagues to ensure their work supports delivery of OPG strategic priorities, including understanding the outputs of demand analysis and using these to drive strategic direction. Ensuring a methodical approach to identifying and defining issues or problems through high quality analysis and discussion papers. Managing the formulation and development of strategy, business plans and organisational reports, using data and consultation. Ensuring full engagement of operational, policy, customer experience, legal and other relevant OPG business units to develop a collective OPG strategic position, and establishing and maintaining effective working relationships with internal and external stakeholders. Working with colleagues developing strategies across OPG e.g. Data strategy to ensure strategy development is cohesive and supports the delivery of business priorities. Working with people and communications colleagues to support the development of guidance and communications to support engagement with our people and create a unified understanding across the organisation. Developing robust and realistic plans to develop and deliver a timely strategy, reporting on key milestones and escalating issues as necessary to keep delivery on track. Managing the process of post-implementation review to identify key lessons to learned to help drive continuous improvement in the policy function. Providing leadership and line management for members of the team and being responsible for ensuring staff wellbeing and development; overseeing that professional practice is supported and that diversity and inclusion is championed. Provide direction and support for the team's work, drawing on the skills and experiences of the whole team. The successful candidate will be expected to work from their base location on a weekly basis in line with current Civil Service requirements, outside of any reasonable adjustments. Occasional travel to other offices for meetings and work-related activity will be required Skills & Qualifications An ability to analyse and apply data and consultation to strategy development. Ability to manage a portfolio of work and be flexible when priorities change. Strong analytical approach to problem solving. Strong organisational and planning skills. Strong written and oral communication skills and experience of delivering high quality tailored written briefings and other products. A strong team player, with a proven ability to collaborate with others to deliver key objectives, projects, and programmes of work. Experience of leading a team to deliver work at pace. Proficient in the use of Microsoft Office products including Word, Excel, Outlook, Teams and PowerPoint Experience of working in a strategy role or on the development and delivery of strategic plans and business plans. Application process This recruitment will follow the Civil Service Success Profile process. Candidates will be asked to provide a copy of their CV (maximum 2 pages) to assist in the demonstration of experience along with examples (250 words max) demonstrating the application of the following behaviours: Communicating and influencing (Level 3) Making Effective Decisions (Level 3) Delivering at pace (Level 3) Seeing the Bigger Picture (Lead) (Level 3) Should there be large numbers of applications for this role, the sift will be carried out based upon evidence demonstrated against the following lead criteria: Seeing the Bigger Picture Interview Process If you are successful at sift, you will be invited to an interview which will use the Civil Service Success Profiles. At interview, candidates should expect questions on: Strengths relevant to the role The following Behaviours: Communicating and influencing (Level 3) Making Effective Decisions (Level 3)Delivering at pace (Level 3) Seeing the Bigger Picture (Lead) (Level 3) All interviews will be held remotely via MS Teams. Feedback will only be provided if you attend an interview. Reasonable Adjustments At OPG we consider all applications on the basis of merit and want you to feel able to demonstrate your full potential whatever type of assessment is used. If you require any reasonable adjustments for any aspect of the selection process, do not hesitate to get in contact with us. As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. If you are applying for a role within OPG and would like to be considered under the Disability Confident Scheme, please indicate this in your application and let us know of any reasonable adjustments you may require during the selection process. For further information on benefits of working for OPG, such as our Flexible Working Policy and a FAQ, please check the candidate information pack attached to this advert. If your application for this role is unsuccessful . click apply for full job details
Amazon
Account Manager FinTech, CEE ENT Commercial Sales
Amazon
Account Manager FinTech, CEE ENT Commercial Sales Job ID: Amazon Web Services EMEA SARL Greek Branch - K58 Are you enthusiastic about collaborating with the most prominent FinTech companies in Central and Eastern Europe (CEE)? Does the prospect of utilizing Cloud technology to propel their growth and global expansion ignite your passion? Join our team and play a pivotal role in shaping the future of these industries. Your innovative mindset and dedication can make a significant impact on our clients' success stories and redefine the possibilities of Cloud technology. The team consists of talented multinational individuals across various European countries. Together, we have been driving innovation and disruption across FinTech industry, redefining the way companies interact with their customers. We are particularly focused on revolutionizing the trading, brokerage and Forex space, helping CFD providers modernize their platforms and create efficient trading experiences through cloud technology. As a team we have delivered technologies that have transformed the customers' engagement strategies, delivering measurable results and positively impacting their bottom line. We take pride in having disrupted some industries and being at the forefront of the digital revolution. The location of the role can be either Berlin, Munich, Athens, or Prague. Key job responsibilities • Collaborate with innovative FinTech (esp. brokers, traders, Forex) organizations to attract, nurture, and expand their presence on the AWS platform. • Craft and communicate persuasive value propositions for various AWS services, highlighting their benefits and advantages. • Foster ingenuity and streamline processes to empower our customers to maximize their impact and scalability. • Spearhead the adoption and rapid implementation of AWS solutions within assigned accounts. • Formulate a comprehensive long-term vision while remaining adaptable with agile short-term tactics. • Strategically manage multiple accounts, ensuring each one receives personalized attention and strategic planning. • Cultivate a strong and diverse customer pipeline, nurturing leads and converting opportunities into successful partnerships. • Collaborate with partners to broaden outreach and further enhance AWS adoption in the market. A day in the life As an Enterprise Account Manager focusing on FinTech companies across CEE, your day revolves around strategic client partnerships, particularly in the trading and brokerage space. You balance multiple priorities across your portfolio, from technical deep-dives with engineering teams to executive-level discussions about cloud transformation. Working closely with AWS solution architects, you help modernize trading platforms and enhance customer experiences. You spend time identifying growth opportunities, developing adoption plans, and ensuring smooth implementation of AWS services. The role requires staying current with FinTech trends while maintaining strong relationships with both clients and internal teams. About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Understanding FinTech business challenges - Experience as a quota carrying technology field sales individual, or business development professional - Experience increasing technology adoption and creating long term transformational account strategies - Experience working with and presenting to C-level executives, IT, and other lines of business - Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects PREFERRED QUALIFICATIONS - A technical or educational background in engineering, computer science - Experience selling cloud solutions - Cross functional selling experience (Architect, Sales Engineer, Professional Services, Partner, and ISV) - Knowledge of CEE market dynamics - Ability to travel within EMEA region (up to 30%) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 25, 2025
Full time
Account Manager FinTech, CEE ENT Commercial Sales Job ID: Amazon Web Services EMEA SARL Greek Branch - K58 Are you enthusiastic about collaborating with the most prominent FinTech companies in Central and Eastern Europe (CEE)? Does the prospect of utilizing Cloud technology to propel their growth and global expansion ignite your passion? Join our team and play a pivotal role in shaping the future of these industries. Your innovative mindset and dedication can make a significant impact on our clients' success stories and redefine the possibilities of Cloud technology. The team consists of talented multinational individuals across various European countries. Together, we have been driving innovation and disruption across FinTech industry, redefining the way companies interact with their customers. We are particularly focused on revolutionizing the trading, brokerage and Forex space, helping CFD providers modernize their platforms and create efficient trading experiences through cloud technology. As a team we have delivered technologies that have transformed the customers' engagement strategies, delivering measurable results and positively impacting their bottom line. We take pride in having disrupted some industries and being at the forefront of the digital revolution. The location of the role can be either Berlin, Munich, Athens, or Prague. Key job responsibilities • Collaborate with innovative FinTech (esp. brokers, traders, Forex) organizations to attract, nurture, and expand their presence on the AWS platform. • Craft and communicate persuasive value propositions for various AWS services, highlighting their benefits and advantages. • Foster ingenuity and streamline processes to empower our customers to maximize their impact and scalability. • Spearhead the adoption and rapid implementation of AWS solutions within assigned accounts. • Formulate a comprehensive long-term vision while remaining adaptable with agile short-term tactics. • Strategically manage multiple accounts, ensuring each one receives personalized attention and strategic planning. • Cultivate a strong and diverse customer pipeline, nurturing leads and converting opportunities into successful partnerships. • Collaborate with partners to broaden outreach and further enhance AWS adoption in the market. A day in the life As an Enterprise Account Manager focusing on FinTech companies across CEE, your day revolves around strategic client partnerships, particularly in the trading and brokerage space. You balance multiple priorities across your portfolio, from technical deep-dives with engineering teams to executive-level discussions about cloud transformation. Working closely with AWS solution architects, you help modernize trading platforms and enhance customer experiences. You spend time identifying growth opportunities, developing adoption plans, and ensuring smooth implementation of AWS services. The role requires staying current with FinTech trends while maintaining strong relationships with both clients and internal teams. About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Understanding FinTech business challenges - Experience as a quota carrying technology field sales individual, or business development professional - Experience increasing technology adoption and creating long term transformational account strategies - Experience working with and presenting to C-level executives, IT, and other lines of business - Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects PREFERRED QUALIFICATIONS - A technical or educational background in engineering, computer science - Experience selling cloud solutions - Cross functional selling experience (Architect, Sales Engineer, Professional Services, Partner, and ISV) - Knowledge of CEE market dynamics - Ability to travel within EMEA region (up to 30%) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Manpower UK Ltd
Field Sales Executive
Manpower UK Ltd Tewkesbury, Gloucestershire
Are you motivated, confident individual, ready to make a real impact? A leading family-owned leader in the UK's dairy industry is looking for ambitious Field Sales Executives to help us expand doorstep delivery services. As a key part of the team, you'll connect directly with our local communities, helping bring fresh, high-quality dairy products to customers' doorsteps. Working in pairs, you'll be responsible for promoting our local delivery offerings directly to potential customers in targeted areas, enhancing our community reach. This role is central to our goal of creating a responsible and sustainable dairy community by connecting directly with our customers. Position Overview Location: Community-based, covering areas local to our depots across Gloucestershire, Worcestershire, Herefordshire, Shropshire and North Wales Hours: 37.5 hours per week, typically Monday to Friday, 11:00 - 19:00 (includes travel time); occasional travel and overnight stays Salary: 28215 base salary + unlimited commission The role is permanent after 12 week trial period Why Join Us? Earn Uncapped Commission: Competitive base salary with an exceptional commission structure-achieve beyond your target and increase your earnings. Career Flexibility: Full-time and part-time options are available. Impactful Work: Be a vital part of our sustainability-focused business, supporting local communities and farmers. Your Key Responsibilities Doorstep Canvassing: Promote our doorstep delivery services directly to potential customers, explaining our offerings and building interest. Brand Ambassador: Represent the Company, sharing the values, mission, and commitment to quality. Customer Engagement: Address objections confidently, secure new customer details, and communicate with our processing team. Sales Goals: Work towards weekly targets with potential for unlimited commission earnings. Travel Flexibility: Travel to and from targeted locations as part of your workday. What We're Looking For Sales Enthusiasm: Previous sales experience is a bonus, but a proactive attitude is essential. Excellent Communication Skills: Confident, personable, and comfortable engaging with new people. Self-Motivation: Able to work independently with a positive, can-do attitude. Licensed and Reliable: Full, clean UK driving license and a completed DBS check (company-supported). Be Part of Something Special: This is more than a job; it's an opportunity to contribute to a company with a legacy of quality, community focus, and environmental responsibility. If you're driven to succeed, passionate about connecting with people, and eager to represent a trusted brand, we'd love to hear from you. Apply now to become part of the team and help grow our doorstep delivery service. Benefits after 12 weeks: Competitive salary with opportunities for growth and advancement. 22 days' holiday plus bank holiday allowance; with an additional day after 3 years of service. Refer-a-friend bonus scheme (up to 500). Cycle to work scheme. Discounted products and delivery options. Aviva pension scheme (4% employee, 4.5% employer contributions). Health and wellbeing support through Simply Health.
Jul 25, 2025
Full time
Are you motivated, confident individual, ready to make a real impact? A leading family-owned leader in the UK's dairy industry is looking for ambitious Field Sales Executives to help us expand doorstep delivery services. As a key part of the team, you'll connect directly with our local communities, helping bring fresh, high-quality dairy products to customers' doorsteps. Working in pairs, you'll be responsible for promoting our local delivery offerings directly to potential customers in targeted areas, enhancing our community reach. This role is central to our goal of creating a responsible and sustainable dairy community by connecting directly with our customers. Position Overview Location: Community-based, covering areas local to our depots across Gloucestershire, Worcestershire, Herefordshire, Shropshire and North Wales Hours: 37.5 hours per week, typically Monday to Friday, 11:00 - 19:00 (includes travel time); occasional travel and overnight stays Salary: 28215 base salary + unlimited commission The role is permanent after 12 week trial period Why Join Us? Earn Uncapped Commission: Competitive base salary with an exceptional commission structure-achieve beyond your target and increase your earnings. Career Flexibility: Full-time and part-time options are available. Impactful Work: Be a vital part of our sustainability-focused business, supporting local communities and farmers. Your Key Responsibilities Doorstep Canvassing: Promote our doorstep delivery services directly to potential customers, explaining our offerings and building interest. Brand Ambassador: Represent the Company, sharing the values, mission, and commitment to quality. Customer Engagement: Address objections confidently, secure new customer details, and communicate with our processing team. Sales Goals: Work towards weekly targets with potential for unlimited commission earnings. Travel Flexibility: Travel to and from targeted locations as part of your workday. What We're Looking For Sales Enthusiasm: Previous sales experience is a bonus, but a proactive attitude is essential. Excellent Communication Skills: Confident, personable, and comfortable engaging with new people. Self-Motivation: Able to work independently with a positive, can-do attitude. Licensed and Reliable: Full, clean UK driving license and a completed DBS check (company-supported). Be Part of Something Special: This is more than a job; it's an opportunity to contribute to a company with a legacy of quality, community focus, and environmental responsibility. If you're driven to succeed, passionate about connecting with people, and eager to represent a trusted brand, we'd love to hear from you. Apply now to become part of the team and help grow our doorstep delivery service. Benefits after 12 weeks: Competitive salary with opportunities for growth and advancement. 22 days' holiday plus bank holiday allowance; with an additional day after 3 years of service. Refer-a-friend bonus scheme (up to 500). Cycle to work scheme. Discounted products and delivery options. Aviva pension scheme (4% employee, 4.5% employer contributions). Health and wellbeing support through Simply Health.
Amazon
Sr. Industry SA - FSI, Industry Solution Architect, IVT, GCR
Amazon
Sr. Industry SA - FSI, Industry Solution Architect, IVT, GCR Amazon Web Services, an Company, has been the world's leading cloud provider for more than 17 years with the most mature, comprehensive, and broadly adopted cloud platform. We have over 200 fully featured cloud services, managed from 99 availability zones within 31 geographic regions across the globe. Millions of customers in over 240 countries - from the fastest growing start-ups to the largest enterprises, through to leading government agencies - all place their trust in Amazon Web Services to power their infrastructure, and deliver innovation. AWS Global Sales (AGS) organization is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The ideal candidate earns trust through performance and relationship building, thinks strategically and analytically about business challenges, has experience in program management and has a deep analytic background to assist the AGS organization in meeting its business objectives. The candidate will be a self-starter with a bias towards independent problem solving, a passion for identifying and eliminating bottlenecks, and has the foresight to anticipate business needs, make trade-offs, and balance business dynamics despite constraints. Key job responsibilities At Amazon Web Services (AWS), we're hiring FS industry solutions architect to work with customers and their partners in transforming organization and IT landscape. Dedicated FSI ISA engage with customers to understand their business drivers, conduct to develop code-based solution guidance, drive PoC(proven-of-concept), run hands-on workshop and ultimately driving adoption of the AWS platform in industry priority use cases. We are looking for someone who is passionate about: • In-depth understanding of the FS application and working model, customer needs, identifying motivators for cloud adoption and unlocking enterprise challenges. • Knowledge of market & technical trends and competitive landscape to formulate effective industry solution strategies • Engaging with C-level executives to define and execute on technical architecure. • Lead lighthouse accounts lifelong cloud transformation and innovation projects • Soliciting feedback from enterprise customers and influencing future iterations of the AWS platform. • Defining and executing on the strategy by engaging highly technical teams (Solutions Architects, Technical Account Managers, Partner Team). • Build the code-based solutions, drive PoC and run hands-on workshop with partners and customers directly. This role provides a unique opportunity to lead innovations and transformational change with FS industry customers in their journey to cloud. A day in the life An ISA works with AWS industry solution virtual team, industry account team, partner team closely. An ISA would drive industry PoC and technical validation in industry prioritize use case to technically validate opportunities and influence incremental revenue growth within the industry. Also, an ISA would continuously drive developing industry-specific solution guidance for strategic and recommended use cases, even in areas where mature solutions are not yet available. This proactive approach will help expedite solution readiness and enable large-scale new workloads or migrations. An ISA explores new use cases with significant growth potential across various industries by supporting industry customer request which use cases are not strategic or recommended in industry solution map. About the team Dedicated Industry SA (ISA) provides industry-specific expertise and conducts business and technical engagements for prioritize workloads within various industries. Our long-term key purpose is to address industry-specific challenges and grow industry incremental revenue by discovering new growth potential workload, driving innovation within these industries using AWS industry services, solutions, and partners. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. Internal job description Team Objectives 1, Drive industry PoC and technical validation in industry prioritize use case. Following the industry solution map defined strategic and recommended use cases where AWS is positioned to capture industry revenue growth, make sure ISA resources are aligned to those high-potential use cases, leverage ISA business and technical capabilities to replicate industry solution guidance win in these use cases. 2, Continuously develop industry-specific solution guidance for strategic and recommended use cases, even in areas where mature solutions are not yet available. This proactive approach will help expedite solution readiness and enable large-scale customer migrations. 3, Explore new use cases with significant growth potential across various industries. Stay attuned to prioritized use cases and accounts to uncover new directions and determine priority focus areas About the team Industry SA (ISA) provides industry-specific expertise and conducts business and technical engagements for prioritize workloads within various industries. Our long-term key purpose is to address industry-specific challenges and grow industry incremental revenue by discovering new growth potential workload, driving innovation within these industries using AWS industry services, solutions, and partners. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. . click apply for full job details
Jul 25, 2025
Full time
Sr. Industry SA - FSI, Industry Solution Architect, IVT, GCR Amazon Web Services, an Company, has been the world's leading cloud provider for more than 17 years with the most mature, comprehensive, and broadly adopted cloud platform. We have over 200 fully featured cloud services, managed from 99 availability zones within 31 geographic regions across the globe. Millions of customers in over 240 countries - from the fastest growing start-ups to the largest enterprises, through to leading government agencies - all place their trust in Amazon Web Services to power their infrastructure, and deliver innovation. AWS Global Sales (AGS) organization is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The ideal candidate earns trust through performance and relationship building, thinks strategically and analytically about business challenges, has experience in program management and has a deep analytic background to assist the AGS organization in meeting its business objectives. The candidate will be a self-starter with a bias towards independent problem solving, a passion for identifying and eliminating bottlenecks, and has the foresight to anticipate business needs, make trade-offs, and balance business dynamics despite constraints. Key job responsibilities At Amazon Web Services (AWS), we're hiring FS industry solutions architect to work with customers and their partners in transforming organization and IT landscape. Dedicated FSI ISA engage with customers to understand their business drivers, conduct to develop code-based solution guidance, drive PoC(proven-of-concept), run hands-on workshop and ultimately driving adoption of the AWS platform in industry priority use cases. We are looking for someone who is passionate about: • In-depth understanding of the FS application and working model, customer needs, identifying motivators for cloud adoption and unlocking enterprise challenges. • Knowledge of market & technical trends and competitive landscape to formulate effective industry solution strategies • Engaging with C-level executives to define and execute on technical architecure. • Lead lighthouse accounts lifelong cloud transformation and innovation projects • Soliciting feedback from enterprise customers and influencing future iterations of the AWS platform. • Defining and executing on the strategy by engaging highly technical teams (Solutions Architects, Technical Account Managers, Partner Team). • Build the code-based solutions, drive PoC and run hands-on workshop with partners and customers directly. This role provides a unique opportunity to lead innovations and transformational change with FS industry customers in their journey to cloud. A day in the life An ISA works with AWS industry solution virtual team, industry account team, partner team closely. An ISA would drive industry PoC and technical validation in industry prioritize use case to technically validate opportunities and influence incremental revenue growth within the industry. Also, an ISA would continuously drive developing industry-specific solution guidance for strategic and recommended use cases, even in areas where mature solutions are not yet available. This proactive approach will help expedite solution readiness and enable large-scale new workloads or migrations. An ISA explores new use cases with significant growth potential across various industries by supporting industry customer request which use cases are not strategic or recommended in industry solution map. About the team Dedicated Industry SA (ISA) provides industry-specific expertise and conducts business and technical engagements for prioritize workloads within various industries. Our long-term key purpose is to address industry-specific challenges and grow industry incremental revenue by discovering new growth potential workload, driving innovation within these industries using AWS industry services, solutions, and partners. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. Internal job description Team Objectives 1, Drive industry PoC and technical validation in industry prioritize use case. Following the industry solution map defined strategic and recommended use cases where AWS is positioned to capture industry revenue growth, make sure ISA resources are aligned to those high-potential use cases, leverage ISA business and technical capabilities to replicate industry solution guidance win in these use cases. 2, Continuously develop industry-specific solution guidance for strategic and recommended use cases, even in areas where mature solutions are not yet available. This proactive approach will help expedite solution readiness and enable large-scale customer migrations. 3, Explore new use cases with significant growth potential across various industries. Stay attuned to prioritized use cases and accounts to uncover new directions and determine priority focus areas About the team Industry SA (ISA) provides industry-specific expertise and conducts business and technical engagements for prioritize workloads within various industries. Our long-term key purpose is to address industry-specific challenges and grow industry incremental revenue by discovering new growth potential workload, driving innovation within these industries using AWS industry services, solutions, and partners. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. . click apply for full job details
CBRE Local UK
Sales Executive
CBRE Local UK
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned to provide a complete set of services to corporate occupiers of commercial real estate across EMEA. GWS is redefining 'workplace' because we believe every place of work can become a competitive advantage for our clients. Job Title: Sales Executive CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting a Sales Executive to join the team located in 61 Southwark Street London . As a Sales Executive, you will be an integral part of a newly established Business Unit that is dedicated to serving high-end customers and corporate clients across the London area. We work with law firms, luxury brands and experienced focused corporate workplaces. Our aim is to provide outstanding workplace experience through our delivery of facilities management services, utilising new technologies, innovations, and sustainable solutions to enhance customer experience. Purpose of the role The purpose of this role is to support the Business Development Manager in identifying and developing new business opportunities, ensuring the delivery of customer requirements without compromising on our quality of service. You will have ownership of your role and develop your skills to independently manage sales opportunities from start to close. Responsibilities To support the BDM with the negotiation and closing of sales opportunities. To meet and exceed agreed sales targets as agreed by the Sales Director and Divisional Managing Director. Develop the skills required to successfully manage own sales opportunities by taking responsibility for sourcing own development opportunities and undertaking all opportunities available. Develop and build professional customer relationships with existing, new and potential clients. Build relationships with operational managers and support functions. Maintain excellent relationships and after sales support to build mutual confidence in line with the agreed business strategy. Consider innovative means to develop new sources of profitable business and discuss the feasibility of these with the BDM. Develop and deliver exceptional sales and tender documents and presentations, in line with Company standards, using the specialist support functions (procurement, HR, QHS) as well as local managers and the BDM. Raise the company profile by representing CBRE GWS at industry events, networking events and promoting an image of professionalism at all times. Keep up-to-date with industry developments, maintaining awareness of competitor activity and market trends. Work closely with the BDM to meet the sales targets agreed. Keep the BDM fully updated on all activity and prepare weekly data required by the Sales Director. Ensure that appropriate sign-offs are adhered to. Maintain records and relevant contract documentation in the support of tenders and re-bids for the Business. Deal promptly and professionally with all pre-qualifications and keep BDM fully updated on progress. Desired Skills and Experience Education: Degree Qualified - preferable in Sales & Marketing / Business. Person Specification Drive and Ambition to be a Sales Executive. Hunter. Innovator. Highly Motivated. Proven Achiever. Energetic & Positive attitude. Experience: Demonstrable work experience in a sales environment. Experience of meeting tight deadlines. Experience of preparing detailed written documents and reports to a high standard. Experience of dealing with and co-operating with a wide range of people. Aptitudes Excellent verbal and written communication skills. Must be detail conscious and methodical in approach. Must have a high level of energy and be flexible in approach. Character Excellent motivational and influencing skills. Able to contribute effectively and on equal terms across all business activities. Politically aware with a sound understanding of current issues. Incumbents must have a high level of energy, be self-starters, confident and stable in manner, and be able to prioritise and work on a range of activities within a high pressure environment.
Jul 25, 2025
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned to provide a complete set of services to corporate occupiers of commercial real estate across EMEA. GWS is redefining 'workplace' because we believe every place of work can become a competitive advantage for our clients. Job Title: Sales Executive CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting a Sales Executive to join the team located in 61 Southwark Street London . As a Sales Executive, you will be an integral part of a newly established Business Unit that is dedicated to serving high-end customers and corporate clients across the London area. We work with law firms, luxury brands and experienced focused corporate workplaces. Our aim is to provide outstanding workplace experience through our delivery of facilities management services, utilising new technologies, innovations, and sustainable solutions to enhance customer experience. Purpose of the role The purpose of this role is to support the Business Development Manager in identifying and developing new business opportunities, ensuring the delivery of customer requirements without compromising on our quality of service. You will have ownership of your role and develop your skills to independently manage sales opportunities from start to close. Responsibilities To support the BDM with the negotiation and closing of sales opportunities. To meet and exceed agreed sales targets as agreed by the Sales Director and Divisional Managing Director. Develop the skills required to successfully manage own sales opportunities by taking responsibility for sourcing own development opportunities and undertaking all opportunities available. Develop and build professional customer relationships with existing, new and potential clients. Build relationships with operational managers and support functions. Maintain excellent relationships and after sales support to build mutual confidence in line with the agreed business strategy. Consider innovative means to develop new sources of profitable business and discuss the feasibility of these with the BDM. Develop and deliver exceptional sales and tender documents and presentations, in line with Company standards, using the specialist support functions (procurement, HR, QHS) as well as local managers and the BDM. Raise the company profile by representing CBRE GWS at industry events, networking events and promoting an image of professionalism at all times. Keep up-to-date with industry developments, maintaining awareness of competitor activity and market trends. Work closely with the BDM to meet the sales targets agreed. Keep the BDM fully updated on all activity and prepare weekly data required by the Sales Director. Ensure that appropriate sign-offs are adhered to. Maintain records and relevant contract documentation in the support of tenders and re-bids for the Business. Deal promptly and professionally with all pre-qualifications and keep BDM fully updated on progress. Desired Skills and Experience Education: Degree Qualified - preferable in Sales & Marketing / Business. Person Specification Drive and Ambition to be a Sales Executive. Hunter. Innovator. Highly Motivated. Proven Achiever. Energetic & Positive attitude. Experience: Demonstrable work experience in a sales environment. Experience of meeting tight deadlines. Experience of preparing detailed written documents and reports to a high standard. Experience of dealing with and co-operating with a wide range of people. Aptitudes Excellent verbal and written communication skills. Must be detail conscious and methodical in approach. Must have a high level of energy and be flexible in approach. Character Excellent motivational and influencing skills. Able to contribute effectively and on equal terms across all business activities. Politically aware with a sound understanding of current issues. Incumbents must have a high level of energy, be self-starters, confident and stable in manner, and be able to prioritise and work on a range of activities within a high pressure environment.
Red Rock Partnership
Telesales/ Appointment Setter
Red Rock Partnership Lincoln, Lincolnshire
Red Rock Partnership have a vacancy for Telesales Executive/ Appointment Setter based at our Lincoln, city centre , head office About the business: Red Rock Partnership is a national recruitment provider supporting our clients in a true partnership approach delivering a best-in-class service. This is a great opportunity to join a people-centred organisation with a fun and friendly culture. Red Rock Partnership Ltd provide employees to the industrial recruitment sector and are growing and developing our commercial and permanent recruitment offering. As we record highest ever sales in our 13-year history, we now wish to build on this growth by adding to our established teams. Red Rock Partnership strives to support and inspire all its employees, challenging them to achieve their best work and to meet and surpass their own personal goals. If you are a passionate individual and would like to work in a fun, fast-paced, and exciting atmosphere, please consider joining our team. This is a permanent position ,and is office based. About You: We are seeking individuals who have a successful track record in the telesales/ appointment setter position. This is a role for someone who does not give up easily and understands the hard work it takes to achieve the service goals they are working towards. The perfect candidate is a self-starter, passionate and a well-disciplined individual who wishes to over-deliver and contribute to the future growth and development of our business, reporting to the Branch operations director Key Role Accountabilities: Outbound Calling : Proactively make outbound calls to potential customers to promote our products/services. Arranging Meetings: Arrange sales meetings for sales representatives with prospect clients. Sales Targets : Achieve agreed-upon sales targets and outcomes within schedule. Customer Needs Analysis : Understand customer needs and requirements to offer suitable solutions. Record Keeping : Maintain records of calls and sales and note useful information. Product Knowledge : Develop a thorough understanding of the company's recruitment services. Feedback Collection : Gather feedback from customers or prospects and share it with the internal team. Collaboration : Work closely with the sales and operations management to develop strategies and streamline sales processes. Skills Required: Excellent interpersonal and communication skills Strong phone presence. Ability to understand and demonstrate good customer service Microsoft Skills Excellent organisational skills A minimum of 1 year's telesales / appointment setting experience Relationship building skills Strong time management and organisational skills Target driven attitude to achieve team and individual goals Strong interpersonal skills with engaging and likeable personality Remain calm under pressure with the ability to meet strict deadlines Highly organised both in written and verbal communications Solution orientated incorporating creative and innovative ideas In return for the above we offer: A competitive start salary ( expected to be in the range of 28 -32K,dependant on sales experience ) Opportunity to earn bonus from day 1 as part of our excellent ,uncapped bonus scheme. A genuine opportunity to develop a career within a progressive business , committed to promoting from within Should you feel that your skills and experience match the above we would be delighted to receive your application Due to the volume of applications unfortunately we are unable to provide individual feedback. If you have not heard from us within 10 working days, please assume that your application has not been successful on this occasion.
Jul 25, 2025
Full time
Red Rock Partnership have a vacancy for Telesales Executive/ Appointment Setter based at our Lincoln, city centre , head office About the business: Red Rock Partnership is a national recruitment provider supporting our clients in a true partnership approach delivering a best-in-class service. This is a great opportunity to join a people-centred organisation with a fun and friendly culture. Red Rock Partnership Ltd provide employees to the industrial recruitment sector and are growing and developing our commercial and permanent recruitment offering. As we record highest ever sales in our 13-year history, we now wish to build on this growth by adding to our established teams. Red Rock Partnership strives to support and inspire all its employees, challenging them to achieve their best work and to meet and surpass their own personal goals. If you are a passionate individual and would like to work in a fun, fast-paced, and exciting atmosphere, please consider joining our team. This is a permanent position ,and is office based. About You: We are seeking individuals who have a successful track record in the telesales/ appointment setter position. This is a role for someone who does not give up easily and understands the hard work it takes to achieve the service goals they are working towards. The perfect candidate is a self-starter, passionate and a well-disciplined individual who wishes to over-deliver and contribute to the future growth and development of our business, reporting to the Branch operations director Key Role Accountabilities: Outbound Calling : Proactively make outbound calls to potential customers to promote our products/services. Arranging Meetings: Arrange sales meetings for sales representatives with prospect clients. Sales Targets : Achieve agreed-upon sales targets and outcomes within schedule. Customer Needs Analysis : Understand customer needs and requirements to offer suitable solutions. Record Keeping : Maintain records of calls and sales and note useful information. Product Knowledge : Develop a thorough understanding of the company's recruitment services. Feedback Collection : Gather feedback from customers or prospects and share it with the internal team. Collaboration : Work closely with the sales and operations management to develop strategies and streamline sales processes. Skills Required: Excellent interpersonal and communication skills Strong phone presence. Ability to understand and demonstrate good customer service Microsoft Skills Excellent organisational skills A minimum of 1 year's telesales / appointment setting experience Relationship building skills Strong time management and organisational skills Target driven attitude to achieve team and individual goals Strong interpersonal skills with engaging and likeable personality Remain calm under pressure with the ability to meet strict deadlines Highly organised both in written and verbal communications Solution orientated incorporating creative and innovative ideas In return for the above we offer: A competitive start salary ( expected to be in the range of 28 -32K,dependant on sales experience ) Opportunity to earn bonus from day 1 as part of our excellent ,uncapped bonus scheme. A genuine opportunity to develop a career within a progressive business , committed to promoting from within Should you feel that your skills and experience match the above we would be delighted to receive your application Due to the volume of applications unfortunately we are unable to provide individual feedback. If you have not heard from us within 10 working days, please assume that your application has not been successful on this occasion.
Product Solutions Manager / Customer Success Manager - Cloud - B2B
IIBA (International Institute of Business Analysis)
Elevate the customer journey by translating product insights into lasting relationships and harness your expertise in proactive collaborations, onboarding, and product evolution. As a Customer Success Manager in JPMC's central Infrastructure Platforms team, you develop and maintain customer relationships that make our product value propositions a reality. Build and maintain strong relationships with our customers and understand their individual needs and goals as a core contributor of the team. Job responsibilities Drives product adoption, expansion, and retention activities to maintain a healthy customer base Conducts regular and proactive account meetings to share best practices, provides use case demonstrations to illustrate key product functionality, communicates future releases, and gathers feedback on the impact the product and its features have on our customers' business needs Guides customers through the onboarding process and sets up the product according to customer requirements, leveraging a deep understanding of our products and their capabilities, including new features and other enhancements Tracks key success metrics and provides data and feedback to the Product team to inform new features and priorities Support an internal JPMC line of business as an internal customer of our central Infrastructure Platform (IP) organization. Support your customer broadly as their cloud tech advisor and navigator of the IP org which includes private and public cloud platforms, products, abstraction layers, and tooling. Leads a cross-functional matrixed resources including Solutions Architects, Customer Success Analysts, and Operational/Production support resources. Drive annual planning and delivery structures in collaboration with customers, beginning with strategic annual planning sessions. Identify shared customers goals and areas where IP enablement is essential, aligning IP owners to drive delivery towards these objectives. Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in customer success roles in product or technology Demonstrated ability to influence product adoption and customer retention Excellent communication and interpersonal skills with the ability to effectively engage and influence stakeholders across all levels Proven ability to learn new technologies and teach it to others Demonstrated knowledge of both public and private cloud offerings as well as technical proficiency across compute, databases, networking, machine learning, and data analytics domains. Exhibit strong writing and communication skills with experience constructing technical business cases, calculating ROIs, and developing strategic plans. Navigate complex matrix organizations with globally dispersed resources. Communicate effectively at an executive level, tailoring messages to individual customers by adding contextual relevance. Cloud technical certifications in AWS, Azure and/or GCP. Preferred qualifications, capabilities, and skills Experience in a business to business (B2B) environment or as a colleague in a customer environment Advanced knowledge of the product development life cycle, technical design, and data analytics Experience within technical account management, professional services, or customer advisory functions. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Jul 25, 2025
Full time
Elevate the customer journey by translating product insights into lasting relationships and harness your expertise in proactive collaborations, onboarding, and product evolution. As a Customer Success Manager in JPMC's central Infrastructure Platforms team, you develop and maintain customer relationships that make our product value propositions a reality. Build and maintain strong relationships with our customers and understand their individual needs and goals as a core contributor of the team. Job responsibilities Drives product adoption, expansion, and retention activities to maintain a healthy customer base Conducts regular and proactive account meetings to share best practices, provides use case demonstrations to illustrate key product functionality, communicates future releases, and gathers feedback on the impact the product and its features have on our customers' business needs Guides customers through the onboarding process and sets up the product according to customer requirements, leveraging a deep understanding of our products and their capabilities, including new features and other enhancements Tracks key success metrics and provides data and feedback to the Product team to inform new features and priorities Support an internal JPMC line of business as an internal customer of our central Infrastructure Platform (IP) organization. Support your customer broadly as their cloud tech advisor and navigator of the IP org which includes private and public cloud platforms, products, abstraction layers, and tooling. Leads a cross-functional matrixed resources including Solutions Architects, Customer Success Analysts, and Operational/Production support resources. Drive annual planning and delivery structures in collaboration with customers, beginning with strategic annual planning sessions. Identify shared customers goals and areas where IP enablement is essential, aligning IP owners to drive delivery towards these objectives. Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in customer success roles in product or technology Demonstrated ability to influence product adoption and customer retention Excellent communication and interpersonal skills with the ability to effectively engage and influence stakeholders across all levels Proven ability to learn new technologies and teach it to others Demonstrated knowledge of both public and private cloud offerings as well as technical proficiency across compute, databases, networking, machine learning, and data analytics domains. Exhibit strong writing and communication skills with experience constructing technical business cases, calculating ROIs, and developing strategic plans. Navigate complex matrix organizations with globally dispersed resources. Communicate effectively at an executive level, tailoring messages to individual customers by adding contextual relevance. Cloud technical certifications in AWS, Azure and/or GCP. Preferred qualifications, capabilities, and skills Experience in a business to business (B2B) environment or as a colleague in a customer environment Advanced knowledge of the product development life cycle, technical design, and data analytics Experience within technical account management, professional services, or customer advisory functions. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Compensation Manager
Capital One
White Collar Factory (95009), United Kingdom, London, LondonCompensation Manager About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures in the UK. We work in a business-casual, collaborative environment where one's contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you'll do Partner with HR and senior business leaders to develop pay programs for our UK Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One in the UK Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups Collaborate with recruiters to develop competitive offer packages for external hires Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams Demonstrate an understanding of UK labor and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed Provide compliance consultation to HR and your business clients What we're looking for Compensation management experience, preferably within a regulated industry High level of experience with building compensation models and conducting pay analysis Experience in a client consulting role Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides Great attention to detail to understand compensation analytics and how to present to senior business leaders Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions Experience with Workday (desirable) Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and can be based in our Nottingham or Londonoffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). About Us At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Jul 25, 2025
Full time
White Collar Factory (95009), United Kingdom, London, LondonCompensation Manager About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures in the UK. We work in a business-casual, collaborative environment where one's contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you'll do Partner with HR and senior business leaders to develop pay programs for our UK Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One in the UK Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups Collaborate with recruiters to develop competitive offer packages for external hires Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams Demonstrate an understanding of UK labor and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed Provide compliance consultation to HR and your business clients What we're looking for Compensation management experience, preferably within a regulated industry High level of experience with building compensation models and conducting pay analysis Experience in a client consulting role Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides Great attention to detail to understand compensation analytics and how to present to senior business leaders Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions Experience with Workday (desirable) Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and can be based in our Nottingham or Londonoffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). About Us At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.

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