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head of external reporting
Saab UK
Service Operations Manager
Saab UK
Introduction Saab UK is a British company that is part of Saab Group's global high-technology operations. Saab offers world-leading solutions and services in defence, aviation, space and civil security. In the UK, we bring together the best of Swedish and British innovation and engineering to provide our customers with products and solutions that push boundaries for what is considered technically possible. Our mission is to help our customers to keep people and society safe. As part of the global entity Saab AB, Saab UK combines the innovative spirit of a start-up with the resources and expertise of a larger corporation. Across the country, we have seven principal sites which focus on software engineering, AI swarming drones, underwater robotics, training services and radars. Globally, we number over 24,000 employees and have operations on all continents. Technologically, we are leaders in many areas and we reinvest a high proportion of our earnings in internal research and development. We collaborate with colleagues around the world who all share our challenge - to make the world a safer place. Saab is a company with opportunities, a company where we see diversity as an asset and where you have both considerable responsibility as well as good opportunities for advancing in your career. Additionally, Saab is a company that respects each person's needs for a rewarding life beyond work. The Role You will be part of Public Safety Solutions (PSS), which develops advanced software applications and solutions (SAFE) for mission-critical control room operations-including for police, fire & rescue, and airports. As Service Operations Manager, you will lead the operations team serving our customers and work closely with engineers in the UK and Sweden. You will be responsible for maintaining and evolving the SAFE platform and its supporting systems, services, and infrastructure. This is a strategic and hands-on role focused on ensuring consistent service quality, smooth delivery operations, and continuous improvement of operational processes. You will work alongside the Client Services and Support Team Manager-who handles frontline support-focusing on the end-to-end service lifecycle, including service design, transition, incident management, change coordination, and operational governance. Key Responsibilities Leadership & Strategy Collaborate with the Head of Operations to develop and implement strategic plans that enhance operational efficiency, service reliability, and customer satisfaction. Lead and coordinate the Service Operations team, fostering a culture of collaboration, innovation, and continuous improvement. Mentor and develop team members, encouraging professional growth and performance excellence. Operational Management Own and manage daily service operations (excluding frontline support), including change enablement, incident coordination, major incident response, service reviews, and reporting. Oversee resource allocation across projects and functions, ensuring optimal use of team capabilities, staffing, and budget. Monitor and analyse SLAs, KPIs, and service metrics, identifying trends and opportunities for improvement. Service Quality & Governance Drive governance and best practices across the service lifecycle-covering service design, transition, operation, and continual improvement. Act as a coordination lead for high-impact incidents, manage post-incident reviews (RCAs), and implement corrective actions. Continuously evaluate and refine operational processes (e.g., change management, environment readiness, incident/problem workflows). Cross-functional Collaboration Partner with Development, Infrastructure, Product, and QA teams to ensure operational readiness for software releases and services. Ensure operational alignment across teams, facilitating effective cross-team collaboration. Stakeholder & Customer Engagement Work with Customer Success Managers (CSMs) and service delivery teams to ensure customer satisfaction and proactive issue resolution. Maintain open communication with customers, addressing service-related concerns and driving service excellence. Communicate effectively with internal and external stakeholders, providing insights and updates on service health and operational performance. Continuous Improvement Lead initiatives to increase automation, observability, and operational resilience. Stay abreast of industry trends, emerging technologies, and best practices, fostering a culture of continuous learning within the team. Requirements Proven experience in IT Service Operations, ideally within a software/SaaS delivery environment Strong understanding of service management practices (e.g., ITIL, SRE, DevOps) Excellent problem-solving skills and a data-driven approach Strong communication and coordination skills across technical and non-technical audiences Experience managing operational risk and service transitions Familiarity with security, compliance, and business continuity processes Desirable ITIL v4 Foundation or similar certification Experience scaling service operations in a high-growth or complex environment Exposure to Agile delivery methodologies Background in software engineering, infrastructure, or DevOps
Jul 24, 2025
Full time
Introduction Saab UK is a British company that is part of Saab Group's global high-technology operations. Saab offers world-leading solutions and services in defence, aviation, space and civil security. In the UK, we bring together the best of Swedish and British innovation and engineering to provide our customers with products and solutions that push boundaries for what is considered technically possible. Our mission is to help our customers to keep people and society safe. As part of the global entity Saab AB, Saab UK combines the innovative spirit of a start-up with the resources and expertise of a larger corporation. Across the country, we have seven principal sites which focus on software engineering, AI swarming drones, underwater robotics, training services and radars. Globally, we number over 24,000 employees and have operations on all continents. Technologically, we are leaders in many areas and we reinvest a high proportion of our earnings in internal research and development. We collaborate with colleagues around the world who all share our challenge - to make the world a safer place. Saab is a company with opportunities, a company where we see diversity as an asset and where you have both considerable responsibility as well as good opportunities for advancing in your career. Additionally, Saab is a company that respects each person's needs for a rewarding life beyond work. The Role You will be part of Public Safety Solutions (PSS), which develops advanced software applications and solutions (SAFE) for mission-critical control room operations-including for police, fire & rescue, and airports. As Service Operations Manager, you will lead the operations team serving our customers and work closely with engineers in the UK and Sweden. You will be responsible for maintaining and evolving the SAFE platform and its supporting systems, services, and infrastructure. This is a strategic and hands-on role focused on ensuring consistent service quality, smooth delivery operations, and continuous improvement of operational processes. You will work alongside the Client Services and Support Team Manager-who handles frontline support-focusing on the end-to-end service lifecycle, including service design, transition, incident management, change coordination, and operational governance. Key Responsibilities Leadership & Strategy Collaborate with the Head of Operations to develop and implement strategic plans that enhance operational efficiency, service reliability, and customer satisfaction. Lead and coordinate the Service Operations team, fostering a culture of collaboration, innovation, and continuous improvement. Mentor and develop team members, encouraging professional growth and performance excellence. Operational Management Own and manage daily service operations (excluding frontline support), including change enablement, incident coordination, major incident response, service reviews, and reporting. Oversee resource allocation across projects and functions, ensuring optimal use of team capabilities, staffing, and budget. Monitor and analyse SLAs, KPIs, and service metrics, identifying trends and opportunities for improvement. Service Quality & Governance Drive governance and best practices across the service lifecycle-covering service design, transition, operation, and continual improvement. Act as a coordination lead for high-impact incidents, manage post-incident reviews (RCAs), and implement corrective actions. Continuously evaluate and refine operational processes (e.g., change management, environment readiness, incident/problem workflows). Cross-functional Collaboration Partner with Development, Infrastructure, Product, and QA teams to ensure operational readiness for software releases and services. Ensure operational alignment across teams, facilitating effective cross-team collaboration. Stakeholder & Customer Engagement Work with Customer Success Managers (CSMs) and service delivery teams to ensure customer satisfaction and proactive issue resolution. Maintain open communication with customers, addressing service-related concerns and driving service excellence. Communicate effectively with internal and external stakeholders, providing insights and updates on service health and operational performance. Continuous Improvement Lead initiatives to increase automation, observability, and operational resilience. Stay abreast of industry trends, emerging technologies, and best practices, fostering a culture of continuous learning within the team. Requirements Proven experience in IT Service Operations, ideally within a software/SaaS delivery environment Strong understanding of service management practices (e.g., ITIL, SRE, DevOps) Excellent problem-solving skills and a data-driven approach Strong communication and coordination skills across technical and non-technical audiences Experience managing operational risk and service transitions Familiarity with security, compliance, and business continuity processes Desirable ITIL v4 Foundation or similar certification Experience scaling service operations in a high-growth or complex environment Exposure to Agile delivery methodologies Background in software engineering, infrastructure, or DevOps
Head of Design
Lawhive
We're on a mission to make sure everyone has access to the law. We combine human lawyers with artificial intelligence to radically reduce legal costs for consumers and small businesses. We're hiring a Head of Design to supercharge the user experience of our platform for lawyers and clients, AI experiences and websites. You'll be a thought-leader on design practices for our team. Reporting to the product director, the head of design will be responsible for hands on day to day design tasks as well as building a team of designers. What The Job Involves Ownership of UX for our suite of products in the Legal and AI domain The ability to move seamlessly from high level strategy to in the weeds implementation Relentless focus and representation for all our customers, both legal clients and lawyers Researching, identifying and building compelling experiences in a fast paced environment Working daily with product, engineering and leadership and a broad array of stakeholders Hyper focus on effective communication Emphasis on writing effectively for both internal and external use Delivering delightful user experiences Assisting with hiring and product process Our Product Culture Ownership - You feel a strong sense of responsibility to the products you work on and the people you work with - you want things to be the best they can be, sweat the details, and care that things get done properly Speed is a feature - We're building and releasing features fast, going from idea to production in hours rather than weeks Empathise with users - Lawyers and legal clients have unique perspectives, preferences and expectations. We build products which understand them deeply Strive for excellence - We're ambitious and moving fast. The whole business is pushing to be a category defining legal tech company Constantly learning and experimenting - We're at the cutting edge of using AI to directly improve people's lives. We take a blue-sky but pragmatic approach to how we apply new technologies Our Product Stack Design: Figma Roadmap, feedback & documentation: Notion Collaboration: Github, Linear, Discord, Slack Requirements 8+ years in Product Design 3+ years experience managing designers World class portfolio demonstrating UX, UI and visual design Expert level in Figma and design tooling in general Experience with user research and rapid prototyping User testing (A/B multivariant etc.) You're opinionated and want to help us change the legal system for the better You have a track record of delivering exceptional work and can demonstrate it You have experience in fast paced and high growth environments You are highly organised and can demonstrate your attention to detail You're motivated and ambitious, capable of learning and adapting quickly You've been a senior contributor in a high output product team and have experience moving fast You have worked in product-driven companies making decisions which impact tens of thousands of users Benefits 33 days paid holiday a year + your birthday off Employer pension contributions We're a fully distributed team across the UK Regular team get-togethers and socials
Jul 24, 2025
Full time
We're on a mission to make sure everyone has access to the law. We combine human lawyers with artificial intelligence to radically reduce legal costs for consumers and small businesses. We're hiring a Head of Design to supercharge the user experience of our platform for lawyers and clients, AI experiences and websites. You'll be a thought-leader on design practices for our team. Reporting to the product director, the head of design will be responsible for hands on day to day design tasks as well as building a team of designers. What The Job Involves Ownership of UX for our suite of products in the Legal and AI domain The ability to move seamlessly from high level strategy to in the weeds implementation Relentless focus and representation for all our customers, both legal clients and lawyers Researching, identifying and building compelling experiences in a fast paced environment Working daily with product, engineering and leadership and a broad array of stakeholders Hyper focus on effective communication Emphasis on writing effectively for both internal and external use Delivering delightful user experiences Assisting with hiring and product process Our Product Culture Ownership - You feel a strong sense of responsibility to the products you work on and the people you work with - you want things to be the best they can be, sweat the details, and care that things get done properly Speed is a feature - We're building and releasing features fast, going from idea to production in hours rather than weeks Empathise with users - Lawyers and legal clients have unique perspectives, preferences and expectations. We build products which understand them deeply Strive for excellence - We're ambitious and moving fast. The whole business is pushing to be a category defining legal tech company Constantly learning and experimenting - We're at the cutting edge of using AI to directly improve people's lives. We take a blue-sky but pragmatic approach to how we apply new technologies Our Product Stack Design: Figma Roadmap, feedback & documentation: Notion Collaboration: Github, Linear, Discord, Slack Requirements 8+ years in Product Design 3+ years experience managing designers World class portfolio demonstrating UX, UI and visual design Expert level in Figma and design tooling in general Experience with user research and rapid prototyping User testing (A/B multivariant etc.) You're opinionated and want to help us change the legal system for the better You have a track record of delivering exceptional work and can demonstrate it You have experience in fast paced and high growth environments You are highly organised and can demonstrate your attention to detail You're motivated and ambitious, capable of learning and adapting quickly You've been a senior contributor in a high output product team and have experience moving fast You have worked in product-driven companies making decisions which impact tens of thousands of users Benefits 33 days paid holiday a year + your birthday off Employer pension contributions We're a fully distributed team across the UK Regular team get-togethers and socials
Customer Experience Manager
Jones Lang LaSalle Incorporated
Customer Experience Manager page is loaded Customer Experience Manager Solicitar remote type On-site locations London, GBR time type Full time posted on Publicado ayer job requisition id REQ434393 JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Bewonder , a dynamic team part of JLL, is seeking an enthusiastic and driven Customer Experience Manager to support the delivery of customer experience products and services as part of various client customer experience strategies. Core Function The Customer Experience Manager is responsible for supporting in the delivery of customer experience products and services as part of various client customer experience strategies. The key goals are: Support in the growth of Bewonder customer experience division financial targets. Implementation of customer experience products and services with a view to improving occupier satisfaction. Maintain and evolve Bewonder's occupier satisfaction index. Maintain outstanding levels in Bewonder client satisfaction. This role would suit someone who has a background in or exposure to the management of commercial real estate. The successful candidate would ideally understand and appreciate the day-to-day operational challenges for managing agents, occupiers, property owners and community activation. They may have had relevant exposure to customer experience and wish to pursue a career within the discipline. It is essential that the individual understands CSAT (customer satisfaction) and NPS (Net Promoter Score) data collection, analysis, and related action planning. They should be proficient in report writing and feel confident with direct interaction and communication with clients. They will be mentored by the Senior CX Strategy Director and report to the Customer Experience Lead but will be expected to act on their own initiative. Success will be down to their passion for customer experience, 'can do' attitude, determination, energy, and drive. Principle Responsibilities The Customer Experience Manager will be responsible for, but not limited to, the following: Working with the Senior CX Strategy Director and CX Lead, co-ordinate and support the delivery of various projects as part of client customer experience strategies. Support in the delivery and evolution of Bewonder's CX methodology. Working on multiple quantitative and qualitative projects within the business and with clients, to provide insight. Build customer surveys and co-ordinate associated digital campaigns using CX platform Qualtrics. Present insight in a stimulating and engaging way which is suitable for the audiences it is aimed at and produce a clear set of identifiable actions. Engage with external research partners as appropriate and having ownership for these relationships. Build CX reporting and dashboards using CX platform Qualtrics and other business intelligence software. Support in delivering scoping/ discovery workshops in activities such as Customer Journey Mapping and Voice of the Customer programmes. Create Customer Journey Maps as required using mapping software Uxpressia or equivalent. Carry-out required fieldwork in the delivery of CX products such as Customer Journey Mapping, Voice of the Customer, CX Audits & Community Strategy. Active participation in the evolution of the CX methodology and suite of products and services that support it. Creation of client presentations and support with industry award and pitch documents. Support in ensuring new business pipeline is accurately reflected in agency management platform Synergist. Accurately recording their time/ outputs in agency resource management platform Synergist. Ensure clients are aware of the range of services and products offered by or through Bewonder and the wider JLL group. Represent Bewonder at networking/ industry/ occupier events. Attend conferences, workshops, training, and events to improve on existing knowledge and skills. Playing an active role in the delivery of Bewonder and JLL's Property and Asset Management (PAM) strategy. Support with the growth of Customer Experience financial targets. To act as a champion in Customer Experience. To promote one team behaviour. Undertake other related duties as directed by the Senior Customer Experience Strategy Director, Customer Experience Lead and Head of Bewonder . Required skills, qualities & personal attributes A passion for customer experience as a discipline is an essential requirement of the role. Experience of working within a property management environment, with an understanding of occupier relationship management and service partner performance is essential. Previous experience within a customer experience role is desirable. Effective communication and confident presentation skills. Comfortable and confident with direct interaction and communication with clients. Strong report writing skills essential. Can demonstrate structured thinking and logical reasoning and the ability to translate this through management information, dashboards, and analyses for consumption across the business including governance meetings and external regulatory bodies. Experience of using CRM would be helpful, understanding of CRM essential. Experience in customer journey mapping desirable, understanding of essential. Experience in voice of the customer programmes essential. Tech savvy essential. Strong Microsoft Excel and PowerPoint skills essential. Self-motivated. Delivers results under tight deadlines. Curious mind with the ability to solution orientate. Desire to deliver high standards and to promote this quality in others. Ability to utilise all available resources to deliver the service and resolve problems as a team. Be a contributor to team goals. Educated to degree level desirable. About Bewonder We are a creative consultancy that prides itself on our integrated approach to crafting genuinely inspiring experiences. We help organisations get inside the hearts and minds of people by focusing on brand, digital and human experiences that contribute to driving purposeful change. Known for our unique ideas, we collaborate with leading brands from The Crown Estate, Amazon and Aviva to Barclays, BP and Network Rail. Our promise to 'connect brands and spaces with hearts and minds' is centred around four core values: We work best when we work as one - W e work together as one team, committed to the success of our clients and of each other. Our supportive team mindset enables us to connect, collaborate and understand each other, always learning and succeeding together. We inspire to make an impact - W e always look beyond the present to deliver future value through transformative insights and provocative thinking. We champion an open-minded culture rooted in learning and inspiration to generate deeper thinking. We live and lead in our truest form - W e understand that it's not what we say but what we do that matters. We embrace authenticity to empower people to be genuine and build strong, trusting foundations. We are always faithful to our word, our purpose and our brand. We take pride in every detail - we know that our work is essential , and we take pride in doing it well. Our decisions and choices are part of a carefully considered approach, consciously ensuring we can be proud of what we do and achieve. These values are essential for our work and are personal values we seek in all team members . Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data . click apply for full job details
Jul 24, 2025
Full time
Customer Experience Manager page is loaded Customer Experience Manager Solicitar remote type On-site locations London, GBR time type Full time posted on Publicado ayer job requisition id REQ434393 JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Bewonder , a dynamic team part of JLL, is seeking an enthusiastic and driven Customer Experience Manager to support the delivery of customer experience products and services as part of various client customer experience strategies. Core Function The Customer Experience Manager is responsible for supporting in the delivery of customer experience products and services as part of various client customer experience strategies. The key goals are: Support in the growth of Bewonder customer experience division financial targets. Implementation of customer experience products and services with a view to improving occupier satisfaction. Maintain and evolve Bewonder's occupier satisfaction index. Maintain outstanding levels in Bewonder client satisfaction. This role would suit someone who has a background in or exposure to the management of commercial real estate. The successful candidate would ideally understand and appreciate the day-to-day operational challenges for managing agents, occupiers, property owners and community activation. They may have had relevant exposure to customer experience and wish to pursue a career within the discipline. It is essential that the individual understands CSAT (customer satisfaction) and NPS (Net Promoter Score) data collection, analysis, and related action planning. They should be proficient in report writing and feel confident with direct interaction and communication with clients. They will be mentored by the Senior CX Strategy Director and report to the Customer Experience Lead but will be expected to act on their own initiative. Success will be down to their passion for customer experience, 'can do' attitude, determination, energy, and drive. Principle Responsibilities The Customer Experience Manager will be responsible for, but not limited to, the following: Working with the Senior CX Strategy Director and CX Lead, co-ordinate and support the delivery of various projects as part of client customer experience strategies. Support in the delivery and evolution of Bewonder's CX methodology. Working on multiple quantitative and qualitative projects within the business and with clients, to provide insight. Build customer surveys and co-ordinate associated digital campaigns using CX platform Qualtrics. Present insight in a stimulating and engaging way which is suitable for the audiences it is aimed at and produce a clear set of identifiable actions. Engage with external research partners as appropriate and having ownership for these relationships. Build CX reporting and dashboards using CX platform Qualtrics and other business intelligence software. Support in delivering scoping/ discovery workshops in activities such as Customer Journey Mapping and Voice of the Customer programmes. Create Customer Journey Maps as required using mapping software Uxpressia or equivalent. Carry-out required fieldwork in the delivery of CX products such as Customer Journey Mapping, Voice of the Customer, CX Audits & Community Strategy. Active participation in the evolution of the CX methodology and suite of products and services that support it. Creation of client presentations and support with industry award and pitch documents. Support in ensuring new business pipeline is accurately reflected in agency management platform Synergist. Accurately recording their time/ outputs in agency resource management platform Synergist. Ensure clients are aware of the range of services and products offered by or through Bewonder and the wider JLL group. Represent Bewonder at networking/ industry/ occupier events. Attend conferences, workshops, training, and events to improve on existing knowledge and skills. Playing an active role in the delivery of Bewonder and JLL's Property and Asset Management (PAM) strategy. Support with the growth of Customer Experience financial targets. To act as a champion in Customer Experience. To promote one team behaviour. Undertake other related duties as directed by the Senior Customer Experience Strategy Director, Customer Experience Lead and Head of Bewonder . Required skills, qualities & personal attributes A passion for customer experience as a discipline is an essential requirement of the role. Experience of working within a property management environment, with an understanding of occupier relationship management and service partner performance is essential. Previous experience within a customer experience role is desirable. Effective communication and confident presentation skills. Comfortable and confident with direct interaction and communication with clients. Strong report writing skills essential. Can demonstrate structured thinking and logical reasoning and the ability to translate this through management information, dashboards, and analyses for consumption across the business including governance meetings and external regulatory bodies. Experience of using CRM would be helpful, understanding of CRM essential. Experience in customer journey mapping desirable, understanding of essential. Experience in voice of the customer programmes essential. Tech savvy essential. Strong Microsoft Excel and PowerPoint skills essential. Self-motivated. Delivers results under tight deadlines. Curious mind with the ability to solution orientate. Desire to deliver high standards and to promote this quality in others. Ability to utilise all available resources to deliver the service and resolve problems as a team. Be a contributor to team goals. Educated to degree level desirable. About Bewonder We are a creative consultancy that prides itself on our integrated approach to crafting genuinely inspiring experiences. We help organisations get inside the hearts and minds of people by focusing on brand, digital and human experiences that contribute to driving purposeful change. Known for our unique ideas, we collaborate with leading brands from The Crown Estate, Amazon and Aviva to Barclays, BP and Network Rail. Our promise to 'connect brands and spaces with hearts and minds' is centred around four core values: We work best when we work as one - W e work together as one team, committed to the success of our clients and of each other. Our supportive team mindset enables us to connect, collaborate and understand each other, always learning and succeeding together. We inspire to make an impact - W e always look beyond the present to deliver future value through transformative insights and provocative thinking. We champion an open-minded culture rooted in learning and inspiration to generate deeper thinking. We live and lead in our truest form - W e understand that it's not what we say but what we do that matters. We embrace authenticity to empower people to be genuine and build strong, trusting foundations. We are always faithful to our word, our purpose and our brand. We take pride in every detail - we know that our work is essential , and we take pride in doing it well. Our decisions and choices are part of a carefully considered approach, consciously ensuring we can be proud of what we do and achieve. These values are essential for our work and are personal values we seek in all team members . Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data . click apply for full job details
Controllers-London-Vice President-Quantitative Engineering
Out in Science, Technology, Engineering, and Mathematics
What We Do At Goldman Sachs, our Engineers don't just make things - we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets . The Controllers division is responsible for financial control and regulatory obligations of the firm. They safeguard the assets of the firm through an independent scrutiny of the financial information and ensure accurate reporting to internal and external consumers. They provide critical metrics and related analysis to the firm's and divisions' leadership to navigate the evolving business strategy, including incumbent and strategic initiatives. Controllers play an important role in the changing landscape of the firm, including its new business ventures and acquisitions, and ensure that these new initiatives are in line with the regulatory expectations as well as controlled in terms of their incorporation into the firm Finance engineers help ensure the firm meets all of its financial control and reporting obligations. Working in small and nimble teams, we build critical and complex software to calculate profit and loss (P&L), independently verify valuations, measure and optimize the firm's capital, balance sheet and liquidity metrics, and regulatory filings across the globe. OUR Impact: Controllers Strats is responsible for designing and implementing solutions to manage the firm's P&L, independently verify valuations, measure and optimize the firm's capital, balance sheet and liquidity metrics, and regulatory obligations. Our global agile teams (based across Americas, EMEA and Asia) develop and manage the platforms, calculation engines, and analytical tools that controllers, risk management, and deal-making teams use to project, monitor and report externally to regulatory for both regular business activity and under stress scenarios. YOUR Impact: We conduct our business in increasingly complex markets. Our people must continually find new ways to provide access to capital, manage risk and provide investment opportunities for our clients to enable them to realize their goals. We judge ourselves on our ability to help clients anticipate and respond to changing market conditions and to create opportunities that merit the trust they place in us. Controllers Strats is a multidisciplinary group of quantitative experts within the Controllers Division, focusing on independent price verification, regulatory capital measurement, revenue analysis and modelling. The group is primarily responsible for building advanced quantitative models and analytical tools for valuation risk and regulatory capital pertaining to the three areas mentioned. In this role, you will leverage your technical skills and functional expertise in P&L, balance sheet or regulatory capital (Basel 3) to build new calculations for the firm's books and records and for new regulatory capital rules released as part of Basel 3 Endgame. The position would provide a unique opportunity to drive one of the most impactful initiatives at the firm and to directly engage with colleagues and senior management across revenue areas, Risk, and Engineering. Why join the team? Broad exposure to pricing and calibration models for a variety of financial products, including derivatives, illiquid cash products, private equity, etc. Exposure to challenging quantitative problems such as modeling risks for derivatives, large scale Monte-Carlo simulations of complete portfolios across the firm, fast and accurate approximate valuation risk measurements. Exposure to machine learning and data science skills, and applications in finance. Gain understanding of evolving regulatory framework and leverage quantitative skills to help the firm manage capital resources. Interpersonal Communication: You'll engage with business users and engineers across all areas of the business to understand their requirements and to propose solutions tailored to their needs. Autonomy: You'll have significant autonomy in designing and writing solutions to help our stakeholders deliver for the firm's clients. Creativity: You'll be encouraged to suggest improvements to products and to propose ways in which we can add value for our stakeholders. Training: Your manager will support your professional development, allowing you time for training at work, helping you learn and grow within the organization, and providing opportunities for increasing responsibility. RESPONSIBILITIES AND QUALIFICATIONS Develop quantitative models in 3 areas Independent price verification models that govern key business strategies and decisions related to valuation of products including complex derivatives and hard to value private investments Revenue analysis and modelling that governs new activity review, valuation adjustments and sign-off of daily P&L for all market making desks Regulatory Capital models for key externally reported capital metrics that play a key role in determining forward-looking business strategies and decisions in an evolving regulatory landscape Provide ongoing testing and support for existing models Documentation and quality control of models Work in a dynamic, fast-paced environment that provides exposure to all areas of Finance Build strong relationships with business partners Identify opportunities for cross-divisional collaboration and reuse of common solutions Provide technical and functional guidance and leadership to junior members on a need basis SKLLS AND EXPERIENCE WE ARE LOOKING FOR PhD or Master's candidate in a quantitative field such as mathematics, physics, statistics or engineering 4+ years experience in financial modeling Excellent command of mathematics, modeling and numerical algorithms. Exposure to machine learning and data science skills, and applications in finance is a plus. Strong programming skills and experience with an object oriented programming language (such as C++, Python, or Java) Excellent communication skills including experience speaking to technical and business audiences and working globally Comfortable with multi-tasking, managing multiple stakeholders and working as part of a team Experience building pricing and risk models or familiarity with capital, stress testing and resolution planning ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at . We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity
Jul 24, 2025
Full time
What We Do At Goldman Sachs, our Engineers don't just make things - we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets . The Controllers division is responsible for financial control and regulatory obligations of the firm. They safeguard the assets of the firm through an independent scrutiny of the financial information and ensure accurate reporting to internal and external consumers. They provide critical metrics and related analysis to the firm's and divisions' leadership to navigate the evolving business strategy, including incumbent and strategic initiatives. Controllers play an important role in the changing landscape of the firm, including its new business ventures and acquisitions, and ensure that these new initiatives are in line with the regulatory expectations as well as controlled in terms of their incorporation into the firm Finance engineers help ensure the firm meets all of its financial control and reporting obligations. Working in small and nimble teams, we build critical and complex software to calculate profit and loss (P&L), independently verify valuations, measure and optimize the firm's capital, balance sheet and liquidity metrics, and regulatory filings across the globe. OUR Impact: Controllers Strats is responsible for designing and implementing solutions to manage the firm's P&L, independently verify valuations, measure and optimize the firm's capital, balance sheet and liquidity metrics, and regulatory obligations. Our global agile teams (based across Americas, EMEA and Asia) develop and manage the platforms, calculation engines, and analytical tools that controllers, risk management, and deal-making teams use to project, monitor and report externally to regulatory for both regular business activity and under stress scenarios. YOUR Impact: We conduct our business in increasingly complex markets. Our people must continually find new ways to provide access to capital, manage risk and provide investment opportunities for our clients to enable them to realize their goals. We judge ourselves on our ability to help clients anticipate and respond to changing market conditions and to create opportunities that merit the trust they place in us. Controllers Strats is a multidisciplinary group of quantitative experts within the Controllers Division, focusing on independent price verification, regulatory capital measurement, revenue analysis and modelling. The group is primarily responsible for building advanced quantitative models and analytical tools for valuation risk and regulatory capital pertaining to the three areas mentioned. In this role, you will leverage your technical skills and functional expertise in P&L, balance sheet or regulatory capital (Basel 3) to build new calculations for the firm's books and records and for new regulatory capital rules released as part of Basel 3 Endgame. The position would provide a unique opportunity to drive one of the most impactful initiatives at the firm and to directly engage with colleagues and senior management across revenue areas, Risk, and Engineering. Why join the team? Broad exposure to pricing and calibration models for a variety of financial products, including derivatives, illiquid cash products, private equity, etc. Exposure to challenging quantitative problems such as modeling risks for derivatives, large scale Monte-Carlo simulations of complete portfolios across the firm, fast and accurate approximate valuation risk measurements. Exposure to machine learning and data science skills, and applications in finance. Gain understanding of evolving regulatory framework and leverage quantitative skills to help the firm manage capital resources. Interpersonal Communication: You'll engage with business users and engineers across all areas of the business to understand their requirements and to propose solutions tailored to their needs. Autonomy: You'll have significant autonomy in designing and writing solutions to help our stakeholders deliver for the firm's clients. Creativity: You'll be encouraged to suggest improvements to products and to propose ways in which we can add value for our stakeholders. Training: Your manager will support your professional development, allowing you time for training at work, helping you learn and grow within the organization, and providing opportunities for increasing responsibility. RESPONSIBILITIES AND QUALIFICATIONS Develop quantitative models in 3 areas Independent price verification models that govern key business strategies and decisions related to valuation of products including complex derivatives and hard to value private investments Revenue analysis and modelling that governs new activity review, valuation adjustments and sign-off of daily P&L for all market making desks Regulatory Capital models for key externally reported capital metrics that play a key role in determining forward-looking business strategies and decisions in an evolving regulatory landscape Provide ongoing testing and support for existing models Documentation and quality control of models Work in a dynamic, fast-paced environment that provides exposure to all areas of Finance Build strong relationships with business partners Identify opportunities for cross-divisional collaboration and reuse of common solutions Provide technical and functional guidance and leadership to junior members on a need basis SKLLS AND EXPERIENCE WE ARE LOOKING FOR PhD or Master's candidate in a quantitative field such as mathematics, physics, statistics or engineering 4+ years experience in financial modeling Excellent command of mathematics, modeling and numerical algorithms. Exposure to machine learning and data science skills, and applications in finance is a plus. Strong programming skills and experience with an object oriented programming language (such as C++, Python, or Java) Excellent communication skills including experience speaking to technical and business audiences and working globally Comfortable with multi-tasking, managing multiple stakeholders and working as part of a team Experience building pricing and risk models or familiarity with capital, stress testing and resolution planning ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at . We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity
hubbul
Marketing Manager
hubbul
Job Title: Freelance Marketing Manager Location: UK REMOTE Reports to: Head of Marketing & Operations Hours: Part time - 2-3 days per week Company Type: B2B Media & Events About the Role We're looking for a proactive, detail-oriented and results-driven freelance Marketing Manager to join our client's team. Reporting to the Head of Marketing & Operations, you'll play a key role in delivering day-to-day marketing activity, ensuring smooth execution across content, digital, events, and partner communications. This role is ideal for someone with a minimum of 2 years marketing experience, preferably within B2B media, publishing, or events. You'll need to be confident in content creation, campaign management and execution, and use of wider digital marketing tools, along with the ability to manage deadlines and collaborate effectively with internal colleagues and external stakeholders. Key Responsibilities Campaign Execution & Project Management Manage the execution of marketing activity in line with the strategic plan (created by the Head of Marketing), ensuring outputs are delivered on time and to brief. Coordinate with stakeholders across editorial, events, and commercial teams to ensure alignment on messaging, deadlines, and campaign objectives. Content Creation & Digital Marketing Write, edit, and proof compelling copy for a range of marketing assets including emails, social posts, landing pages, digital ads, and event collateral. Work with Graphic Design team to create supporting visuals and digital assets to support wider messaging, whilst adhering to brand guidelines. Lead the creation and launch of weekly newsletter with content provided by the Editorial team. Build, deploy and report on partner email campaigns, working closely with the Operations team who maintain the client relationship. Web & Platform Management Maintain and update the company websites (currently five websites) including regular content updates, ad placements, and periodic updates. Reporting & Partner Support Provide weekly and monthly reports on campaign and website performance, offering clear insights and performance metrics to the Head of Marketing to support project objectives and support client acquisition and retention. About You A minimum of 2 years marketing experience in a B2B setting, within media, events, or publishing Excellent copywriting and editing skills, with a keen eye for detail and tone Experience managing digital marketing activity, including newsletters, email marketing, and LinkedIn advertising, Familiarity with CMS tools (e.g. WordPress/Umbraco), CRM systems (e.g. Wyvern DM, HubSpot, or similar) and email platforms (e.g. Active Campaign, or similar) Strong organisational skills and the ability to manage multiple concurrent projects and deadlines Confident working both independently and as part of a team We Are Aspire Ltd are a Disability Confident Commited employer
Jul 24, 2025
Contractor
Job Title: Freelance Marketing Manager Location: UK REMOTE Reports to: Head of Marketing & Operations Hours: Part time - 2-3 days per week Company Type: B2B Media & Events About the Role We're looking for a proactive, detail-oriented and results-driven freelance Marketing Manager to join our client's team. Reporting to the Head of Marketing & Operations, you'll play a key role in delivering day-to-day marketing activity, ensuring smooth execution across content, digital, events, and partner communications. This role is ideal for someone with a minimum of 2 years marketing experience, preferably within B2B media, publishing, or events. You'll need to be confident in content creation, campaign management and execution, and use of wider digital marketing tools, along with the ability to manage deadlines and collaborate effectively with internal colleagues and external stakeholders. Key Responsibilities Campaign Execution & Project Management Manage the execution of marketing activity in line with the strategic plan (created by the Head of Marketing), ensuring outputs are delivered on time and to brief. Coordinate with stakeholders across editorial, events, and commercial teams to ensure alignment on messaging, deadlines, and campaign objectives. Content Creation & Digital Marketing Write, edit, and proof compelling copy for a range of marketing assets including emails, social posts, landing pages, digital ads, and event collateral. Work with Graphic Design team to create supporting visuals and digital assets to support wider messaging, whilst adhering to brand guidelines. Lead the creation and launch of weekly newsletter with content provided by the Editorial team. Build, deploy and report on partner email campaigns, working closely with the Operations team who maintain the client relationship. Web & Platform Management Maintain and update the company websites (currently five websites) including regular content updates, ad placements, and periodic updates. Reporting & Partner Support Provide weekly and monthly reports on campaign and website performance, offering clear insights and performance metrics to the Head of Marketing to support project objectives and support client acquisition and retention. About You A minimum of 2 years marketing experience in a B2B setting, within media, events, or publishing Excellent copywriting and editing skills, with a keen eye for detail and tone Experience managing digital marketing activity, including newsletters, email marketing, and LinkedIn advertising, Familiarity with CMS tools (e.g. WordPress/Umbraco), CRM systems (e.g. Wyvern DM, HubSpot, or similar) and email platforms (e.g. Active Campaign, or similar) Strong organisational skills and the ability to manage multiple concurrent projects and deadlines Confident working both independently and as part of a team We Are Aspire Ltd are a Disability Confident Commited employer
Chambers and Partners
Senior Data Scientist
Chambers and Partners
Overview We're seeking a Senior Data Scientist to lead the development of advanced analytics and AI/ML solutions that unlock real value across our business. This is a contract role for 6 months. In this contract role, you'll work with proprietary and B2B research datasets to design, deliver, and scale data-driven products. Collaborating closely with teams in Product, Research, and Technology, you'll help turn strategic ideas into working MVPs-ensuring high standards of methodology, quality, and business relevance throughout. You'll also help shape the data science environment by working alongside our tech teams to support a robust and flexible infrastructure, including sandbox environments for onboarding and evaluating new data sources. This is a great opportunity for a self-driven, impact-oriented data scientist who thrives in a fast-paced, cross-functional setting-and is eager to deliver meaningful results in a short time frame. Main Duties and Responsibilities Spearhead and execute complex data science projects using a combination of open-source and cloud tools, driving innovation and delivering actionable insights. Develop and deploy advanced machine learning models using cloud-based platforms. Collaborate with product managers and designers to ensure the feasibility of product extensions and new products based on existing proprietary, quantitative, and qualitative datasets. Work with outputs from Research and historical data to identify consistent and inconsistent product features and document precise requirements for improved consistency. Collaborate with designers, Tech colleagues, and expert users to come up with engaging ways to visualize data and outliers/exceptions for non-technical audiences. Design and develop novel ways to showcase and highlight key analysis from complex datasets, including joining across datasets that do not perfectly match. Collaborate with Product, Tech, Research, and other stakeholders to understand and define a new, marketable product from existing data. Create and present progress reports and ad-hoc reviews to key stakeholders and teams. Constantly think about and explain to stakeholders how analytics "products" could be refined and productionized in the future. Work with Tech colleagues to improve the Data Science workspace, including providing requirements for Data Lake, Data Pipeline, and Data Engineering teams. Expand on the tools and techniques already developed. Help us understand our customers (both internal and external) better so we can provide the right solutions to the right people, including proactively suggesting solutions for nebulous problems. Be responsible for the end-to-end Data Science lifecycle: investigation of data, from data cleaning to extracting insights and recommending production approaches. Responsible for demonstrating value addition to stakeholders. Coach, guide, and nurture talent within the data science team, fostering growth and skill development. Skills and Experience Delivering significant and valuable analytics projects/assets in industry and/or professional services. Proficiency in programming languages such as Python or R, with extensive experience with LLMs, ML algorithms, and models. Experience with cloud services like Azure ML Studio, Azure Functions, Azure Pipelines, MLflow, Azure Databricks, etc., is a plus. Experience working in Azure/Microsoft environments is considered a real plus. Proven understanding of data science methods for analyzing and making sense of research data outputs and survey datasets. Fluency in advanced statistics, ideally through both education and experience. Person Specification Bachelor's, Master's, or PhD in Data Science, Computer Science, Statistics, or a related field. Comfortable working with uncertainty and ambiguity, from initial concepts through iterations and experiments to find the right products/services to launch. Excellent problem-solving and strong analytical skills. Proven aptitude to learn new tools, technologies, and methodologies. Understanding of requirements for software engineering and data governance in data science. Proven ability to manage and mentor data science teams. Evidence of taking a company or department on a journey from Analytics to Data Science to AI and ML deployed at scale. Ability to translate complex analysis findings into clear narratives and actionable insights. Excellent communication skills, with the ability to listen and collaborate with non-technical and non-quantitative stakeholders. Experience working with client-facing and Tech teams to ensure proper data collection, quality, and reporting formats. Experience presenting investigations and insights to audiences with varying skill sets and backgrounds. Nice to have: experience working with market research methods and datasets. Nice to have: experience in the professional services or legal sector. B2B market research experience would be a significant plus.
Jul 24, 2025
Full time
Overview We're seeking a Senior Data Scientist to lead the development of advanced analytics and AI/ML solutions that unlock real value across our business. This is a contract role for 6 months. In this contract role, you'll work with proprietary and B2B research datasets to design, deliver, and scale data-driven products. Collaborating closely with teams in Product, Research, and Technology, you'll help turn strategic ideas into working MVPs-ensuring high standards of methodology, quality, and business relevance throughout. You'll also help shape the data science environment by working alongside our tech teams to support a robust and flexible infrastructure, including sandbox environments for onboarding and evaluating new data sources. This is a great opportunity for a self-driven, impact-oriented data scientist who thrives in a fast-paced, cross-functional setting-and is eager to deliver meaningful results in a short time frame. Main Duties and Responsibilities Spearhead and execute complex data science projects using a combination of open-source and cloud tools, driving innovation and delivering actionable insights. Develop and deploy advanced machine learning models using cloud-based platforms. Collaborate with product managers and designers to ensure the feasibility of product extensions and new products based on existing proprietary, quantitative, and qualitative datasets. Work with outputs from Research and historical data to identify consistent and inconsistent product features and document precise requirements for improved consistency. Collaborate with designers, Tech colleagues, and expert users to come up with engaging ways to visualize data and outliers/exceptions for non-technical audiences. Design and develop novel ways to showcase and highlight key analysis from complex datasets, including joining across datasets that do not perfectly match. Collaborate with Product, Tech, Research, and other stakeholders to understand and define a new, marketable product from existing data. Create and present progress reports and ad-hoc reviews to key stakeholders and teams. Constantly think about and explain to stakeholders how analytics "products" could be refined and productionized in the future. Work with Tech colleagues to improve the Data Science workspace, including providing requirements for Data Lake, Data Pipeline, and Data Engineering teams. Expand on the tools and techniques already developed. Help us understand our customers (both internal and external) better so we can provide the right solutions to the right people, including proactively suggesting solutions for nebulous problems. Be responsible for the end-to-end Data Science lifecycle: investigation of data, from data cleaning to extracting insights and recommending production approaches. Responsible for demonstrating value addition to stakeholders. Coach, guide, and nurture talent within the data science team, fostering growth and skill development. Skills and Experience Delivering significant and valuable analytics projects/assets in industry and/or professional services. Proficiency in programming languages such as Python or R, with extensive experience with LLMs, ML algorithms, and models. Experience with cloud services like Azure ML Studio, Azure Functions, Azure Pipelines, MLflow, Azure Databricks, etc., is a plus. Experience working in Azure/Microsoft environments is considered a real plus. Proven understanding of data science methods for analyzing and making sense of research data outputs and survey datasets. Fluency in advanced statistics, ideally through both education and experience. Person Specification Bachelor's, Master's, or PhD in Data Science, Computer Science, Statistics, or a related field. Comfortable working with uncertainty and ambiguity, from initial concepts through iterations and experiments to find the right products/services to launch. Excellent problem-solving and strong analytical skills. Proven aptitude to learn new tools, technologies, and methodologies. Understanding of requirements for software engineering and data governance in data science. Proven ability to manage and mentor data science teams. Evidence of taking a company or department on a journey from Analytics to Data Science to AI and ML deployed at scale. Ability to translate complex analysis findings into clear narratives and actionable insights. Excellent communication skills, with the ability to listen and collaborate with non-technical and non-quantitative stakeholders. Experience working with client-facing and Tech teams to ensure proper data collection, quality, and reporting formats. Experience presenting investigations and insights to audiences with varying skill sets and backgrounds. Nice to have: experience working with market research methods and datasets. Nice to have: experience in the professional services or legal sector. B2B market research experience would be a significant plus.
Head of Performance Marketing & Growth, Fragrance
PUIG Deutschland GmbH
Select how often (in days) to receive an alert: Create Alert Head of Performance Marketing & Growth, Fragrance Location: London, LND, GB Team: Digital Job type: Permanent Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders. The Opportunity We are currently looking for a Head of Performance & Growth Marketing to join our growing Global Digital & Consumer Marketing team for our Fragrance brands Penhaligon's and L'Artisan Parfumeur based in London. Reporting into the Director of Consumer Marketing, you will sit in a vibrant, bright team of over 45 people who support the global omnichannel business. This role has a team of 3 people to drive amazing 360 Media and affiliate programmes. You will own the Performance & Growth strategy for Penhaligon's and L'Artisan Parfumeur. What you'll get to do As the Head of Performance Marketing and Growth, you will be responsible for developing and executing innovative marketing strategies across various digital channels to drive growth and increase brand awareness. Your role will encompass both strategic planning and hands-on implementation, working closely with cross-functional teams to achieve business objectives. A deep understanding of digital channels, media, new/emerging channels and affiliates is essential to your success in this role. Develop and execute comprehensive performance marketing strategies, aligned with the brand's objectives, to drive growth across all digital channels, including paid search, display advertising, social media advertising and affiliates. Manage and own the agency relationship ensuring strategy is clear, objectives set and plans implemented with agreed KPIs. Monitor agency performance and share feedback via monthly scorecard. Manage and deliver paid media and affiliates contribution to brand site traffic and revenue based on agreed targets. Manage brand awareness campaigns across markets with differing levels of maturity. Work with creative team to produce optimal content and agency to refine target and test and learn creative messaging. Partner with media agency to continuously analyse and optimise marketing campaigns to maximise ROAS, increase conversion rates, and drive customer acquisition and retention. Oversee relationship with affiliates agency, supporting Affiliates & Partnership Manager. Ensure strong commercial plans are implemented, meeting revenue and ROI targets, onboard relevant new partners by identifying gaps and opportunities. Be the point of contact for all market leads and cocreate joint omnichannel marketing plans meeting aligned objectives. Partner with PR and comms teams to ensure we are maximising all brand related activity (partnerships, events, influencers etc.) and devise the paid, owned and earned strategy. Oversee briefing for all media assets from team ensuring brand and commercial needs are met as well as adhering to platform best practices. Support Performance Managers in sharing learnings with creative teams on what assets and content is performing well and rationale to inform future Lead and manage the team providing guidance, and training to foster their professional growth and drive exceptional performance. Arrange workshops and sessions with key platforms to partner on opportunities and any pilots we can participate in. Collaborate with internal stakeholders; ecommerce trading team, brand and creative teams, to ensure marketing initiatives align with brand positioning and messaging to maximise impact and storytelling moments. Drive data-driven decision-making processes, leveraging analytics and performance metrics to monitor campaign performance, identify insights, and make strategic recommendations. Oversee A/B testing roadmap to ensure ongoing learning on optimisations and improvements. Build and maintain strong relationships with external partners, agencies, and affiliates to optimise collaborations and explore mutually beneficial growth opportunities. Provide regular reports and updates to the executive team, highlighting key performance indicators, growth metrics, and actionable insights. Liaise with global media community to share any challenges, learnings etc. and ensure best practice per platform is adopted for these brands. Stay abreast of industry trends, emerging technologies, and innovative marketing tactics to identify growth opportunities and explore new channels for customer acquisition and engagement. We'd love to meet you if you have Proven experience in performance marketing or a similar role within the luxury goods industry. Strong expertise in digital marketing channels, including paid search, display advertising, social media advertising and affiliate programs. Demonstrated track record of successfully driving growth and achieving business objectives through strategic marketing initiatives. Proficiency in data analysis and interpretation, with the ability to leverage analytics tools and metrics to optimise campaign performance. Excellent leadership and team management skills, with a proven ability to motivate and inspire a team towards high performance. Innovative mindset, with a passion for exploring new channels, technologies, and trends to drive growth and stay ahead of the competition. Exceptional communication and collaboration skills, with the ability to effectively engage with cross-functional teams, stakeholders, and external partners. Strong project management abilities, with a focus on prioritisation, planning, and execution to meet deadlines and deliver results. Deep understanding of the luxury goods market, consumer behaviour, and the competitive landscape. Experience working with international markets and managing multilingual campaigns is a plus. Familiarity / passion for luxury fragrance is highly desirable. If you are a strategic thinker, results-oriented, and thrive in a dynamic and innovative environment, we want to hear from you! A few things you'll love about us An entrepreneurial, creative and welcoming work culture A range of learning and development opportunities An international company with plenty of opportunities to grow A competitive compensation & benefits package Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law. At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world. Puig 2024. This information is privileged, confidential and contains private information. Any reading, retention, distribution or copying of this communication by any person other than its intended recipient is prohibited.
Jul 24, 2025
Full time
Select how often (in days) to receive an alert: Create Alert Head of Performance Marketing & Growth, Fragrance Location: London, LND, GB Team: Digital Job type: Permanent Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders. The Opportunity We are currently looking for a Head of Performance & Growth Marketing to join our growing Global Digital & Consumer Marketing team for our Fragrance brands Penhaligon's and L'Artisan Parfumeur based in London. Reporting into the Director of Consumer Marketing, you will sit in a vibrant, bright team of over 45 people who support the global omnichannel business. This role has a team of 3 people to drive amazing 360 Media and affiliate programmes. You will own the Performance & Growth strategy for Penhaligon's and L'Artisan Parfumeur. What you'll get to do As the Head of Performance Marketing and Growth, you will be responsible for developing and executing innovative marketing strategies across various digital channels to drive growth and increase brand awareness. Your role will encompass both strategic planning and hands-on implementation, working closely with cross-functional teams to achieve business objectives. A deep understanding of digital channels, media, new/emerging channels and affiliates is essential to your success in this role. Develop and execute comprehensive performance marketing strategies, aligned with the brand's objectives, to drive growth across all digital channels, including paid search, display advertising, social media advertising and affiliates. Manage and own the agency relationship ensuring strategy is clear, objectives set and plans implemented with agreed KPIs. Monitor agency performance and share feedback via monthly scorecard. Manage and deliver paid media and affiliates contribution to brand site traffic and revenue based on agreed targets. Manage brand awareness campaigns across markets with differing levels of maturity. Work with creative team to produce optimal content and agency to refine target and test and learn creative messaging. Partner with media agency to continuously analyse and optimise marketing campaigns to maximise ROAS, increase conversion rates, and drive customer acquisition and retention. Oversee relationship with affiliates agency, supporting Affiliates & Partnership Manager. Ensure strong commercial plans are implemented, meeting revenue and ROI targets, onboard relevant new partners by identifying gaps and opportunities. Be the point of contact for all market leads and cocreate joint omnichannel marketing plans meeting aligned objectives. Partner with PR and comms teams to ensure we are maximising all brand related activity (partnerships, events, influencers etc.) and devise the paid, owned and earned strategy. Oversee briefing for all media assets from team ensuring brand and commercial needs are met as well as adhering to platform best practices. Support Performance Managers in sharing learnings with creative teams on what assets and content is performing well and rationale to inform future Lead and manage the team providing guidance, and training to foster their professional growth and drive exceptional performance. Arrange workshops and sessions with key platforms to partner on opportunities and any pilots we can participate in. Collaborate with internal stakeholders; ecommerce trading team, brand and creative teams, to ensure marketing initiatives align with brand positioning and messaging to maximise impact and storytelling moments. Drive data-driven decision-making processes, leveraging analytics and performance metrics to monitor campaign performance, identify insights, and make strategic recommendations. Oversee A/B testing roadmap to ensure ongoing learning on optimisations and improvements. Build and maintain strong relationships with external partners, agencies, and affiliates to optimise collaborations and explore mutually beneficial growth opportunities. Provide regular reports and updates to the executive team, highlighting key performance indicators, growth metrics, and actionable insights. Liaise with global media community to share any challenges, learnings etc. and ensure best practice per platform is adopted for these brands. Stay abreast of industry trends, emerging technologies, and innovative marketing tactics to identify growth opportunities and explore new channels for customer acquisition and engagement. We'd love to meet you if you have Proven experience in performance marketing or a similar role within the luxury goods industry. Strong expertise in digital marketing channels, including paid search, display advertising, social media advertising and affiliate programs. Demonstrated track record of successfully driving growth and achieving business objectives through strategic marketing initiatives. Proficiency in data analysis and interpretation, with the ability to leverage analytics tools and metrics to optimise campaign performance. Excellent leadership and team management skills, with a proven ability to motivate and inspire a team towards high performance. Innovative mindset, with a passion for exploring new channels, technologies, and trends to drive growth and stay ahead of the competition. Exceptional communication and collaboration skills, with the ability to effectively engage with cross-functional teams, stakeholders, and external partners. Strong project management abilities, with a focus on prioritisation, planning, and execution to meet deadlines and deliver results. Deep understanding of the luxury goods market, consumer behaviour, and the competitive landscape. Experience working with international markets and managing multilingual campaigns is a plus. Familiarity / passion for luxury fragrance is highly desirable. If you are a strategic thinker, results-oriented, and thrive in a dynamic and innovative environment, we want to hear from you! A few things you'll love about us An entrepreneurial, creative and welcoming work culture A range of learning and development opportunities An international company with plenty of opportunities to grow A competitive compensation & benefits package Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law. At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world. Puig 2024. This information is privileged, confidential and contains private information. Any reading, retention, distribution or copying of this communication by any person other than its intended recipient is prohibited.
People Business Partner - Assistant (12 Month FTC) London ...
AlixPartners GmbH
People Business Partner - Assistant (12 Month FTC) Corporate Services - People - Students and Recent Graduates At AlixPartners we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone. AlixPartners has embraced a hybrid work model to provide flexibility and support our employees' work-life integration. Our hybrid model combines a mix of in-person (at client site or AlixPartners office) and remote working. Travel is part of this position, but the frequency may vary based on client, team, and individual circumstances. What you'll do You will have an opportunity to join an EMEA team that provides professional support to the business. AlixPartners is a merit-based culture in which talented individuals can deliver memorable results for internal clients, become respected experts, and advance their careers rapidly in a growing company. As a People Business Partner Assistant, you will contribute meaningfully from day one and take on more responsibility over time. Although you will report to the CRS People Business Partner, you will have the support of our leadership team, mentors, peers, and others vested in your success. You will interact with highly experienced People experts from the beginning of your career at AlixPartners. You will be specialising in People Business Partner activity, incorporating talent development, performance management, People reporting and a variety of other employee lifecycle activities, while gaining an understanding of our business, the different functions within Corporate Services, and the consulting practices. Our non-hierarchical environment will provide you with the opportunity to develop, present, and receive feedback on your ideas. Responsibilities will include but not be limited to the following: Support the CRS People Business Partner team with reporting on performance management activity, including both cyclical and non-cyclical activity to support the development of our people. Undertake analysis to understand our People landscape built on data and analytics, including Pulse Surveys and other initiatives Prepare and manage presentation materials ensuring that the materials tell a story in a structured way, while being client ready in construct. Support to the EMEA Head of People on diary management and other administrative tasks Ownership of general administrative support including scanning, printing, binding, organization of internal and external meetings, booking rooms, production of reports, spreadsheets, documents, analysis and slide decks. Facilitation of key meetings for the global CRS People Business Partner Team Support the team to run reports or generate metrics. Draft emails, decks and other communications, Schedule PBP new joiner check in meetings. Track the end of probationary period meetings for new hires and ensure timely notifications to the PBP team. Liaise with People Operations colleagues on the co-ordination of the induction programme for new joiners and participation in the firmwide two-day orientation session. Monitor the upcoming separations tracking for contingent workers (ICs and Temps) and highlight key dates. Any other general admin associated with CRS People Business Partners, e.g. General upkeep and maintenance of relevant shared drives. What you'll need We are seeking the brightest and the best individuals who can demonstrate; Analytical skills, including the ability to work effectively with numerical data Team player with an ability to develop relationships across the firm, including with senior stakeholders and practice leaders Ability to successfully collaborate with a range of stakeholders, and drive multiple, shifting priorities with a sense of urgency Strong organisational skills and ability to meet deadlines High level of attention to detail Fast learner, especially with new and complex concepts Clear and concise written and oral communications Multi-task in a fast-paced environment with tight deadlines Ability to flex and be versatile, can shift directions and feel comfortable working with all types of activities, issues and problems Passionate self-starter who is excited to learn and contribute Client centric, able to demonstrate an innate understanding of client need and client management Proficient computer skills including Microsoft Excel and PowerPoint Excellent written and verbal communication skills in English. Additional languages will be an asset. Willingness to work outside of normal business hours, and in particular as unique projects/needs arise. Ability to work full time in an office and remote environment. Must become familiar with, and promote and abide by, our Core Values as defined by the AlixPartners'Code of Conduct and foster an inclusive environment with people at all levels of an organisation. The firm offers market-leading benefits that provide flexible options to support our employee's needs including health benefits to help prioritise their physical and emotional well-being, time-off policies to help to recharge and financial/ retirement benefits that offer income protection and support long-term planning. The benefit type and level differ per location. AlixPartners is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other characteristics, race, religion, gender, national origin, age, marital status, veteran status or status as an individual with disability.
Jul 24, 2025
Full time
People Business Partner - Assistant (12 Month FTC) Corporate Services - People - Students and Recent Graduates At AlixPartners we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone. AlixPartners has embraced a hybrid work model to provide flexibility and support our employees' work-life integration. Our hybrid model combines a mix of in-person (at client site or AlixPartners office) and remote working. Travel is part of this position, but the frequency may vary based on client, team, and individual circumstances. What you'll do You will have an opportunity to join an EMEA team that provides professional support to the business. AlixPartners is a merit-based culture in which talented individuals can deliver memorable results for internal clients, become respected experts, and advance their careers rapidly in a growing company. As a People Business Partner Assistant, you will contribute meaningfully from day one and take on more responsibility over time. Although you will report to the CRS People Business Partner, you will have the support of our leadership team, mentors, peers, and others vested in your success. You will interact with highly experienced People experts from the beginning of your career at AlixPartners. You will be specialising in People Business Partner activity, incorporating talent development, performance management, People reporting and a variety of other employee lifecycle activities, while gaining an understanding of our business, the different functions within Corporate Services, and the consulting practices. Our non-hierarchical environment will provide you with the opportunity to develop, present, and receive feedback on your ideas. Responsibilities will include but not be limited to the following: Support the CRS People Business Partner team with reporting on performance management activity, including both cyclical and non-cyclical activity to support the development of our people. Undertake analysis to understand our People landscape built on data and analytics, including Pulse Surveys and other initiatives Prepare and manage presentation materials ensuring that the materials tell a story in a structured way, while being client ready in construct. Support to the EMEA Head of People on diary management and other administrative tasks Ownership of general administrative support including scanning, printing, binding, organization of internal and external meetings, booking rooms, production of reports, spreadsheets, documents, analysis and slide decks. Facilitation of key meetings for the global CRS People Business Partner Team Support the team to run reports or generate metrics. Draft emails, decks and other communications, Schedule PBP new joiner check in meetings. Track the end of probationary period meetings for new hires and ensure timely notifications to the PBP team. Liaise with People Operations colleagues on the co-ordination of the induction programme for new joiners and participation in the firmwide two-day orientation session. Monitor the upcoming separations tracking for contingent workers (ICs and Temps) and highlight key dates. Any other general admin associated with CRS People Business Partners, e.g. General upkeep and maintenance of relevant shared drives. What you'll need We are seeking the brightest and the best individuals who can demonstrate; Analytical skills, including the ability to work effectively with numerical data Team player with an ability to develop relationships across the firm, including with senior stakeholders and practice leaders Ability to successfully collaborate with a range of stakeholders, and drive multiple, shifting priorities with a sense of urgency Strong organisational skills and ability to meet deadlines High level of attention to detail Fast learner, especially with new and complex concepts Clear and concise written and oral communications Multi-task in a fast-paced environment with tight deadlines Ability to flex and be versatile, can shift directions and feel comfortable working with all types of activities, issues and problems Passionate self-starter who is excited to learn and contribute Client centric, able to demonstrate an innate understanding of client need and client management Proficient computer skills including Microsoft Excel and PowerPoint Excellent written and verbal communication skills in English. Additional languages will be an asset. Willingness to work outside of normal business hours, and in particular as unique projects/needs arise. Ability to work full time in an office and remote environment. Must become familiar with, and promote and abide by, our Core Values as defined by the AlixPartners'Code of Conduct and foster an inclusive environment with people at all levels of an organisation. The firm offers market-leading benefits that provide flexible options to support our employee's needs including health benefits to help prioritise their physical and emotional well-being, time-off policies to help to recharge and financial/ retirement benefits that offer income protection and support long-term planning. The benefit type and level differ per location. AlixPartners is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other characteristics, race, religion, gender, national origin, age, marital status, veteran status or status as an individual with disability.
Picture More Ltd
Head of Cyber Security
Picture More Ltd
Head of Cyber Security Location: London (Hybrid - 3 days in-office) Salary: Up to £125,000 Type: Permanent The Opportunity A leading global law firm is seeking a Head of Cyber Security to own and drive its global security strategy. Reporting to the CTO, you'll play a critical role in protecting systems, data, and infrastructure across the firm's international footprint.This is a senior leadership role with a strong strategic remit and hands-on influence across governance, incident response, compliance, and risk. Key Responsibilities Lead the development and delivery of a global cyber security strategy Oversee threat detection, response, incident management, and governance Manage and develop a global team of security professionals Ensure compliance with ISO 27001, Cyber Essentials+, GDPR, and client standards Own and manage the cyber security budget Lead internal/external audits, client due diligence, and risk reviews Drive security awareness and training firm-wide Collaborate with IT, Risk, Legal, and senior business stakeholders
Jul 24, 2025
Full time
Head of Cyber Security Location: London (Hybrid - 3 days in-office) Salary: Up to £125,000 Type: Permanent The Opportunity A leading global law firm is seeking a Head of Cyber Security to own and drive its global security strategy. Reporting to the CTO, you'll play a critical role in protecting systems, data, and infrastructure across the firm's international footprint.This is a senior leadership role with a strong strategic remit and hands-on influence across governance, incident response, compliance, and risk. Key Responsibilities Lead the development and delivery of a global cyber security strategy Oversee threat detection, response, incident management, and governance Manage and develop a global team of security professionals Ensure compliance with ISO 27001, Cyber Essentials+, GDPR, and client standards Own and manage the cyber security budget Lead internal/external audits, client due diligence, and risk reviews Drive security awareness and training firm-wide Collaborate with IT, Risk, Legal, and senior business stakeholders
Head of HR
Sigma 3 Kitchens Ltd. Llantrisant, Mid Glamorgan
Founded in 1975 with Head Office and Factories in Llantrisant and Bridgend, Sigma 3 Kitchens Ltd is a family-owned manufacturer, distributor and retailer of kitchens who are celebrating their 50 th Anniversary in 2025. With a huge focus on quality of product and service to our customers, Sigma 3 are the most trusted UK retailer of kitchens according to Trustpilot, scoring 4.9 out of 5 from over 2,300 verified customer reviews. As a business, we want to have market leading growth and profitability which we aim to reinvest back into the future of the Company. We want to achieve this by working hard, giving our customers the very best experience, enjoying what we do and being proud of what we have achieved. Sigma 3 Business has embarked on a significant investment programme, to support strategic opportunities that will materially grow our market share over the next few years. With our people at the heart of what we do, investing in the development of existing teams as well as the recruitment of new talent into the organisation will be fundamental in taking the business to the level required to achieve our ambitions. Job Purpose As part of our investment in people, we are looking for a progressive and enthusiastic Head of HR. This is a newly created position, with direct responsibility for our People function across the Business as well as being a high-profile member of the senior management team that will lead the Company through our next exciting phase of growth. The HR / People team in our Company have supported the success of the Business to date. However, with growth, we are at the stage where we need to take the People function to the next level to ensure that it adds further value in supporting the current business and our plans for significant growth. We know that we need to retain and attract talent to achieve our objectives, and we want to transform the People function to become a key facilitator of this growth, being proactive in ensuring that our colleagues experience with us is of the highest level. We also need to be able to identify and mitigate people related risks across the Business to ensure the ongoing continuity of the business. The Head of HR will own a People strategy that supports our overall Company objectives and will work with our senior leaders to educate, motivate, and inspire them to deliver a great employee experience that we know will be fundamental in us achieving our continued success. This is a fantastic opportunity for a progressive and enthusiastic HR / People professional who wants a real opportunity to define what a great employee experience looks like and play a key part in a highly successful growth story. This is a predominantly office-based role at Sigma 3 in Llantrisant but will also be required to spend time in the Bridgend Factory and Retail facilities. Values and Behaviours We are looking for someone of the highest personal integrity and professional standards, upholding these key values across the entire organisation. A passionate individual who wants to inspire and motivate others to succeed as a team, setting a great example and leading from the front. Will proactively take responsibility and ownership to deliver what is required, addressing issues, and providing solutions as well as seizing opportunities that arise. Understands the importance of transparency and consistency in our communication across the business. Has high standards, a deep customer focus and a progressive mindset, looking to continually develop both themselves and their team as well as the wider business. Wants to work accurately and with pace. A self-starter who is willing to take the initiative to achieve great results Willing to develop the overall strategy but also work at the tactical level to implement change. Key Responsibilities Vision and Culture: Work with the CEO and Board to implement the Company Vision-comprising our Core Values, Purpose, and Mission Statement-throughout all areas of the business. Embed the Vision across all HR and business mechanisms, including job descriptions, recruitment, PDRs, recognition programmes, KPIs, internal communications, and forums. Train leaders and managers to reinforce our Vision through daily operations and performance. Workforce Planning: Develop workforce planning strategies with Senior Management and the Board to support business goals. Collaborate with Manufacturing leadership to: Use strategic workforce segmentation to flexibly manage demand peaks. Retain and develop core skilled staff while using agency/FTC roles for simpler tasks to deal with peaks in demand. Cross-skill employees to improve resilience. Identify and mitigate single points of failure in the workforce. Define and develop career pathways to support internal progression, particularly in technical and specialist roles. Recruitment and Selection: Build recruitment processes centred on our Company Values and Core Competencies. Train managers across the business on best practice recruitment. Lead recruitment innovation: develop apprenticeship schemes, school/college partnerships, and referral programmes. Implement cost-effective recruitment tools such as LinkedIn targeting. Ensure full compliance with all recruitment paperwork and processes. Onboarding & Induction: Manage new hire administration (e.g. right to work, benefits). Design and deliver an engaging induction process aligned with the Company Vision. Performance Management: Develop a scalable performance management framework to align individual goals with company strategy. Equip managers with tools and training to drive performance and accountability. Reward high performance and address underperformance through structured processes. Training & Development: Enable managers to conduct gap analyses and create effective team development plans. Train managers on applying Company Values in recruitment, KPIs, and performance. Maintain a centralised training record system with reporting functionality. Identify high-potential individuals (e.g. via 5/5 ratings) and create tailored development plans. Employee Relations & Internal Communications: Handle grievances and disciplinary cases with care and consistency. Design and manage values-based recognition programmes (monthly/quarterly awards). Celebrate personal and professional milestones across the workforce. Deliver internal communication strategies (e.g. Town Halls, Team of twenty-five briefings). Drive engagement through surveys, feedback loops, and social activities. Lead union engagement where necessary. Legislation and Policies: Responsible for the control and further development of the Company HR Policies. Ensure the Company is compliant with any employment legislation changes. Communicate the policies and any amendments throughout the Company. Change Management: Support all business change initiatives, ensuring people impacts are considered. Gain employee buy-in through transparent communication and effective planning. Align reward schemes to performance metrics (e.g. bonuses linked to output/quality). Work with the CEO to design and implement a Long-Term Incentive Plan. Develop employee benefit programmes that leverage internal competencies (e.g. kitchen credits, referrals). Manage payroll, benefits, pensions, and statutory leave in partnership with Finance. HR Compliance & Record Keeping Maintain GDPR-compliant records and regularly update HR policies. Support Health & Safety compliance alongside the H&S Manager. Offboarding & Exit Management: Ensure smooth offboarding through structured knowledge transfer and feedback collection. Manage final pay, exit documentation and statutory processes. External Marketing: Raise Sigma 3's profile as an employer of choice through community and social value activity. Promote internal successes externally to aid recruitment and retention. Some skills and experience that we are looking for: Extensive experience as a senior HR Business Partner or Head of People professional in a medium sized organisation. Has had hands-on exposure to all aspects of HR / People including recruitment, performance management, organisational structure, rewards, and employee engagement. Experience of supporting highly diverse roles and teams across multiple sites would be a distinct advantage. Exposure to periods of change including high growth that required proactive support. Ideally qualified to a CIPD Level 7 standard. A solid understanding of HR systems and data to enable us to work effectively and gain insight from any analysis performed. Commercially minded, able to connect the numbers to the commercial and operational sides of the business. A leader who will inspire and motivate their team, whilst supporting them and the business by being hands-on when required. In return we offer you: Salary based on experience and potential
Jul 24, 2025
Full time
Founded in 1975 with Head Office and Factories in Llantrisant and Bridgend, Sigma 3 Kitchens Ltd is a family-owned manufacturer, distributor and retailer of kitchens who are celebrating their 50 th Anniversary in 2025. With a huge focus on quality of product and service to our customers, Sigma 3 are the most trusted UK retailer of kitchens according to Trustpilot, scoring 4.9 out of 5 from over 2,300 verified customer reviews. As a business, we want to have market leading growth and profitability which we aim to reinvest back into the future of the Company. We want to achieve this by working hard, giving our customers the very best experience, enjoying what we do and being proud of what we have achieved. Sigma 3 Business has embarked on a significant investment programme, to support strategic opportunities that will materially grow our market share over the next few years. With our people at the heart of what we do, investing in the development of existing teams as well as the recruitment of new talent into the organisation will be fundamental in taking the business to the level required to achieve our ambitions. Job Purpose As part of our investment in people, we are looking for a progressive and enthusiastic Head of HR. This is a newly created position, with direct responsibility for our People function across the Business as well as being a high-profile member of the senior management team that will lead the Company through our next exciting phase of growth. The HR / People team in our Company have supported the success of the Business to date. However, with growth, we are at the stage where we need to take the People function to the next level to ensure that it adds further value in supporting the current business and our plans for significant growth. We know that we need to retain and attract talent to achieve our objectives, and we want to transform the People function to become a key facilitator of this growth, being proactive in ensuring that our colleagues experience with us is of the highest level. We also need to be able to identify and mitigate people related risks across the Business to ensure the ongoing continuity of the business. The Head of HR will own a People strategy that supports our overall Company objectives and will work with our senior leaders to educate, motivate, and inspire them to deliver a great employee experience that we know will be fundamental in us achieving our continued success. This is a fantastic opportunity for a progressive and enthusiastic HR / People professional who wants a real opportunity to define what a great employee experience looks like and play a key part in a highly successful growth story. This is a predominantly office-based role at Sigma 3 in Llantrisant but will also be required to spend time in the Bridgend Factory and Retail facilities. Values and Behaviours We are looking for someone of the highest personal integrity and professional standards, upholding these key values across the entire organisation. A passionate individual who wants to inspire and motivate others to succeed as a team, setting a great example and leading from the front. Will proactively take responsibility and ownership to deliver what is required, addressing issues, and providing solutions as well as seizing opportunities that arise. Understands the importance of transparency and consistency in our communication across the business. Has high standards, a deep customer focus and a progressive mindset, looking to continually develop both themselves and their team as well as the wider business. Wants to work accurately and with pace. A self-starter who is willing to take the initiative to achieve great results Willing to develop the overall strategy but also work at the tactical level to implement change. Key Responsibilities Vision and Culture: Work with the CEO and Board to implement the Company Vision-comprising our Core Values, Purpose, and Mission Statement-throughout all areas of the business. Embed the Vision across all HR and business mechanisms, including job descriptions, recruitment, PDRs, recognition programmes, KPIs, internal communications, and forums. Train leaders and managers to reinforce our Vision through daily operations and performance. Workforce Planning: Develop workforce planning strategies with Senior Management and the Board to support business goals. Collaborate with Manufacturing leadership to: Use strategic workforce segmentation to flexibly manage demand peaks. Retain and develop core skilled staff while using agency/FTC roles for simpler tasks to deal with peaks in demand. Cross-skill employees to improve resilience. Identify and mitigate single points of failure in the workforce. Define and develop career pathways to support internal progression, particularly in technical and specialist roles. Recruitment and Selection: Build recruitment processes centred on our Company Values and Core Competencies. Train managers across the business on best practice recruitment. Lead recruitment innovation: develop apprenticeship schemes, school/college partnerships, and referral programmes. Implement cost-effective recruitment tools such as LinkedIn targeting. Ensure full compliance with all recruitment paperwork and processes. Onboarding & Induction: Manage new hire administration (e.g. right to work, benefits). Design and deliver an engaging induction process aligned with the Company Vision. Performance Management: Develop a scalable performance management framework to align individual goals with company strategy. Equip managers with tools and training to drive performance and accountability. Reward high performance and address underperformance through structured processes. Training & Development: Enable managers to conduct gap analyses and create effective team development plans. Train managers on applying Company Values in recruitment, KPIs, and performance. Maintain a centralised training record system with reporting functionality. Identify high-potential individuals (e.g. via 5/5 ratings) and create tailored development plans. Employee Relations & Internal Communications: Handle grievances and disciplinary cases with care and consistency. Design and manage values-based recognition programmes (monthly/quarterly awards). Celebrate personal and professional milestones across the workforce. Deliver internal communication strategies (e.g. Town Halls, Team of twenty-five briefings). Drive engagement through surveys, feedback loops, and social activities. Lead union engagement where necessary. Legislation and Policies: Responsible for the control and further development of the Company HR Policies. Ensure the Company is compliant with any employment legislation changes. Communicate the policies and any amendments throughout the Company. Change Management: Support all business change initiatives, ensuring people impacts are considered. Gain employee buy-in through transparent communication and effective planning. Align reward schemes to performance metrics (e.g. bonuses linked to output/quality). Work with the CEO to design and implement a Long-Term Incentive Plan. Develop employee benefit programmes that leverage internal competencies (e.g. kitchen credits, referrals). Manage payroll, benefits, pensions, and statutory leave in partnership with Finance. HR Compliance & Record Keeping Maintain GDPR-compliant records and regularly update HR policies. Support Health & Safety compliance alongside the H&S Manager. Offboarding & Exit Management: Ensure smooth offboarding through structured knowledge transfer and feedback collection. Manage final pay, exit documentation and statutory processes. External Marketing: Raise Sigma 3's profile as an employer of choice through community and social value activity. Promote internal successes externally to aid recruitment and retention. Some skills and experience that we are looking for: Extensive experience as a senior HR Business Partner or Head of People professional in a medium sized organisation. Has had hands-on exposure to all aspects of HR / People including recruitment, performance management, organisational structure, rewards, and employee engagement. Experience of supporting highly diverse roles and teams across multiple sites would be a distinct advantage. Exposure to periods of change including high growth that required proactive support. Ideally qualified to a CIPD Level 7 standard. A solid understanding of HR systems and data to enable us to work effectively and gain insight from any analysis performed. Commercially minded, able to connect the numbers to the commercial and operational sides of the business. A leader who will inspire and motivate their team, whilst supporting them and the business by being hands-on when required. In return we offer you: Salary based on experience and potential
Local Business Development Manager - Manchester
Brayleys Cars Limited Manchester, Lancashire
Closing Date : 18 September :00 pm Company Overview Brayleys are a multi-franchise vehicle dealership network representingHonda, Hyundai, Nissan, Honda Motorcycles, Mazda, Kia,Renault, Suzuki and Daciawith branches across London, The Thames Valley, The Home Counties, The West Midlands & Greater Manchester. Our professional sales and service teams strive to give the best possible service in the purchase and maintenance of your new or used car and we aim to provide complete customer satisfaction. Since its establishment in 2003, Brayleys has evolved from a single-location dealership into a well-regarded automotive group within the UK market. This growth has been driven by a strong commitment to customer service, operational excellence, and a business culture rooted in professionalism, transparency, and long-term value creation. Brayleys is now part of the AW Rosamani Group, a Dubai-based family conglomerate, following their recent strategic investment as a major stakeholder. Founded in 1954, the Rostamani family has grown from a modest business venture into a multi-billion-dollar global enterprise. Their commitment to delivering exceptional products and services has been the cornerstone of their success. With extensive experience and a strong presence in the automotive sector, the Rostamani Group is an ideal partner to support Brayleys' continued growth and future success. We have exciting growth opportunities in the years ahead with the expansion of our existing network, investment in staff development as well as exploring new brand opportunities. This drive and vision has reinforced our passion and determination to give our valued customers the widest choice, the highest quality cars and the best possible customer service. Our customers really are at the heart of everything we do. "It's our stated policy to treat every visitor to Brayleys as a welcomed guest in our home Every day. Every time. Without fail. No exceptions" Job Description The Role Reporting to the Group Fleet Performance Manager, As a Local Business Development Manager , yo u will be proactive in finding new corporate vehicle sales opportunities, as well as being able to network and quickly build up new prospects. You will thrive on the challenges of business to business sales and be motivated by achieving sales targets. You will have demonstratable experience in managing multiple tasks and once whilst thriving in a fast-paced environment. You will be personable, have exceptional interpersonal and presenting skills and will be comfortable working with key stakeholders (internal and external) at various levels. You are a self-starter with an enthusiastic entrepreneurial flair. Finally, you will be flexible in being able to travel frequently across the UK as an on site presence at each of our Business Centres in additional to customer visits will be frequently required. This role not only allows you to showcase your sales skills but also provides avenues for career growth with industry-leading training and development programs. You'll thrive in an environment that values your passion for cars and customer-centric attitude, making a real impact in a Top AM 100 automotive group. Uphold Brayleys core company values at all times. Submit to a high-performing, collaborative culture and provide energy, enthusiasm and drive. Nurture opportunities and cultivate meaningful relationships with key stakeholders (internal/external). Ensure 100% compliance across OEM standards. Have a real understanding of UK competition, the market characteristics and costs of the products and services. Ensure all vehicles and services are supplied in accordance with legal, contractual, manufacturer and customer specifications and requirements in expected time. This will include liaising with the Group Corporate Progressor regularly who will assist with the progression of all sold vehicles. Ensure accurate records of transactions are maintained in CA, as well as the completion for the ITC compliance in any case. Regularly meet with and improve efficiency with other key areas of the business, such as: Aftersales, Marketing, Used Cars, Accounts etc. Plan and carry out prospecting / direct marketing and sales activities to promote the brand and develop sales to local business customers along with personal contract hire opportunities in accordance with agreed business plans Develop and implement a structured sales plan for your site to achieve the agreed site activity and sales targets Responsible for the direction of overall corporate process at site, to ensure audit compliance with the OEM This role also involves coaching the retail sales teams to help deliver an incredible service to new and existing business customers through the provision of corporate quoting systems and processes. Maintain the CRM database using agreed systems to provide regular, systematic reports showing activity, contacts, communications, sales progress, sales analysis and potential areas for sales, profit and lost opportunities Own the sales objective and ensure that the retail sales teams are coached to help achieve the objective number Forecasting - Work with the Group Fleet Performance Manager on reporting performance accurately on a daily basis So What do we look for from you? A-Level or equivalent formal qualification in Business Studies. Bachelor's degree is desirable but not essential (marketing, business, management or a relevant subject is preferred). A proven track record in SME/National Corporate Sales is Required. If this sounds like you, please submit your application today to be considered for this exciting opportunity
Jul 24, 2025
Full time
Closing Date : 18 September :00 pm Company Overview Brayleys are a multi-franchise vehicle dealership network representingHonda, Hyundai, Nissan, Honda Motorcycles, Mazda, Kia,Renault, Suzuki and Daciawith branches across London, The Thames Valley, The Home Counties, The West Midlands & Greater Manchester. Our professional sales and service teams strive to give the best possible service in the purchase and maintenance of your new or used car and we aim to provide complete customer satisfaction. Since its establishment in 2003, Brayleys has evolved from a single-location dealership into a well-regarded automotive group within the UK market. This growth has been driven by a strong commitment to customer service, operational excellence, and a business culture rooted in professionalism, transparency, and long-term value creation. Brayleys is now part of the AW Rosamani Group, a Dubai-based family conglomerate, following their recent strategic investment as a major stakeholder. Founded in 1954, the Rostamani family has grown from a modest business venture into a multi-billion-dollar global enterprise. Their commitment to delivering exceptional products and services has been the cornerstone of their success. With extensive experience and a strong presence in the automotive sector, the Rostamani Group is an ideal partner to support Brayleys' continued growth and future success. We have exciting growth opportunities in the years ahead with the expansion of our existing network, investment in staff development as well as exploring new brand opportunities. This drive and vision has reinforced our passion and determination to give our valued customers the widest choice, the highest quality cars and the best possible customer service. Our customers really are at the heart of everything we do. "It's our stated policy to treat every visitor to Brayleys as a welcomed guest in our home Every day. Every time. Without fail. No exceptions" Job Description The Role Reporting to the Group Fleet Performance Manager, As a Local Business Development Manager , yo u will be proactive in finding new corporate vehicle sales opportunities, as well as being able to network and quickly build up new prospects. You will thrive on the challenges of business to business sales and be motivated by achieving sales targets. You will have demonstratable experience in managing multiple tasks and once whilst thriving in a fast-paced environment. You will be personable, have exceptional interpersonal and presenting skills and will be comfortable working with key stakeholders (internal and external) at various levels. You are a self-starter with an enthusiastic entrepreneurial flair. Finally, you will be flexible in being able to travel frequently across the UK as an on site presence at each of our Business Centres in additional to customer visits will be frequently required. This role not only allows you to showcase your sales skills but also provides avenues for career growth with industry-leading training and development programs. You'll thrive in an environment that values your passion for cars and customer-centric attitude, making a real impact in a Top AM 100 automotive group. Uphold Brayleys core company values at all times. Submit to a high-performing, collaborative culture and provide energy, enthusiasm and drive. Nurture opportunities and cultivate meaningful relationships with key stakeholders (internal/external). Ensure 100% compliance across OEM standards. Have a real understanding of UK competition, the market characteristics and costs of the products and services. Ensure all vehicles and services are supplied in accordance with legal, contractual, manufacturer and customer specifications and requirements in expected time. This will include liaising with the Group Corporate Progressor regularly who will assist with the progression of all sold vehicles. Ensure accurate records of transactions are maintained in CA, as well as the completion for the ITC compliance in any case. Regularly meet with and improve efficiency with other key areas of the business, such as: Aftersales, Marketing, Used Cars, Accounts etc. Plan and carry out prospecting / direct marketing and sales activities to promote the brand and develop sales to local business customers along with personal contract hire opportunities in accordance with agreed business plans Develop and implement a structured sales plan for your site to achieve the agreed site activity and sales targets Responsible for the direction of overall corporate process at site, to ensure audit compliance with the OEM This role also involves coaching the retail sales teams to help deliver an incredible service to new and existing business customers through the provision of corporate quoting systems and processes. Maintain the CRM database using agreed systems to provide regular, systematic reports showing activity, contacts, communications, sales progress, sales analysis and potential areas for sales, profit and lost opportunities Own the sales objective and ensure that the retail sales teams are coached to help achieve the objective number Forecasting - Work with the Group Fleet Performance Manager on reporting performance accurately on a daily basis So What do we look for from you? A-Level or equivalent formal qualification in Business Studies. Bachelor's degree is desirable but not essential (marketing, business, management or a relevant subject is preferred). A proven track record in SME/National Corporate Sales is Required. If this sounds like you, please submit your application today to be considered for this exciting opportunity
Head of Communications
Freelancingforgood
Lead Exposure Elimination Project (LEEP) is looking for a Head of Communications to join their team. Overview: Full-time position Language: English Location: Remote with a preference for London or being based in a country where LEEP is currently running a program Salary: £58,000 - £64,667 for London-based roles; outside London is dependent on location and experience Applications closing: 20th July Job Description LEEP is looking for a mission-driven, impact-focused communicator to lead our external relations. Working closely with our leadership team, this new role offers a unique opportunity to shape and strengthen how we present ourselves to the world through our website, social media, donor communications, and partnerships at a pivotal moment in LEEP's growth. You will take ownership of our external voice and presence. You will manage key stakeholder relationships, including donors, partners, and allies, ensuring strong, consistent engagement that supports our mission. Also, you will design and implement systems to track and manage these relationships, including the introduction of a CRM. You will support the wider team by reviewing and refining communications, training colleagues, and enhancing our approach in delivering presentations, reports, and meetings. You may also lead a refresh of our messaging and brand positioning, ensuring our communications are clear, compelling, and well suited to the right audiences and channels. This role is ideal for someone who turns ideas into powerful messages, builds systems that people want to use, and thrives in a fast-paced, mission-led environment. As a startup, we need someone who is hands-on and equally comfortable thinking strategically and delivering high-quality outputs. If you are excited to shape how LEEP connects with the world, we would love to hear from you. Responsibilities Partnership Management: Manage relationships with donors and other key partners Serve as LEEP's external representative at events, meetings, and with stakeholders Where required, develop new partnerships and funding opportunities Coordinate closely with the Finance and Program teams to align messaging and reporting Design and prepare reports and communication materials as needed Marketing and Brand Management: Oversee and uphold LEEP's style guide, branding, and visual identity Refine and maintain consistent messaging and tone across all communications, review and edit written materials as and when required Manage the production and distribution of newsletters, blog posts, annual reports, social media and website content Communicate LEEP's results and impact with transparency and rigour, ensuring messages are grounded in evidence, data, and scientific integrity Collaborate with the Operations and Program teams to support visibility and strategic goals Internal Communications, Resource Management, and Team Support: Guide and train staff on effective communication practices Apply a cost-effective, resource-conscious approach to all external relations work Update and maintain systems for tracking stakeholder engagement Assess and implement tools such as CRM systems and project management software Develop communication risk management plans and serious incident protocols when necessary Role Requirements A successful applicant will possess or be the following: A passion for LEEP's mission and a commitment to achieving meaningful, scalable impact. At least 5 years of relevant experience (e.g., communications, partnerships, or external relations), ideally in mission-driven or global development settings. We welcome candidates from nonprofit, public, or private sector backgrounds who have demonstrated success in crafting compelling messages, managing high-stakes relationships, and building systems that support strategic external engagement in complex environments. A desire to work in a small, fast-paced, and growing team Strong written English and attention to detail Ability to tailor messages to different audiences and channels A strategic thinker with strong problem-solving skills Excellent communication and relationship-building skills Comfortable working independently in a remote setup Experience in low- and middle-income country contexts is a plus How to apply? Here's a summary of the application process for a successful candidate (we might make adjustments): Complete the application form by July 20th. Attend an initial screening call Complete a work test designed to simulate the work you would do if hired and evaluate key skills important for success in the role Attend one remote interview Receive an employment offer! Submit references If you have any questions about the position or the application process, please email .
Jul 24, 2025
Full time
Lead Exposure Elimination Project (LEEP) is looking for a Head of Communications to join their team. Overview: Full-time position Language: English Location: Remote with a preference for London or being based in a country where LEEP is currently running a program Salary: £58,000 - £64,667 for London-based roles; outside London is dependent on location and experience Applications closing: 20th July Job Description LEEP is looking for a mission-driven, impact-focused communicator to lead our external relations. Working closely with our leadership team, this new role offers a unique opportunity to shape and strengthen how we present ourselves to the world through our website, social media, donor communications, and partnerships at a pivotal moment in LEEP's growth. You will take ownership of our external voice and presence. You will manage key stakeholder relationships, including donors, partners, and allies, ensuring strong, consistent engagement that supports our mission. Also, you will design and implement systems to track and manage these relationships, including the introduction of a CRM. You will support the wider team by reviewing and refining communications, training colleagues, and enhancing our approach in delivering presentations, reports, and meetings. You may also lead a refresh of our messaging and brand positioning, ensuring our communications are clear, compelling, and well suited to the right audiences and channels. This role is ideal for someone who turns ideas into powerful messages, builds systems that people want to use, and thrives in a fast-paced, mission-led environment. As a startup, we need someone who is hands-on and equally comfortable thinking strategically and delivering high-quality outputs. If you are excited to shape how LEEP connects with the world, we would love to hear from you. Responsibilities Partnership Management: Manage relationships with donors and other key partners Serve as LEEP's external representative at events, meetings, and with stakeholders Where required, develop new partnerships and funding opportunities Coordinate closely with the Finance and Program teams to align messaging and reporting Design and prepare reports and communication materials as needed Marketing and Brand Management: Oversee and uphold LEEP's style guide, branding, and visual identity Refine and maintain consistent messaging and tone across all communications, review and edit written materials as and when required Manage the production and distribution of newsletters, blog posts, annual reports, social media and website content Communicate LEEP's results and impact with transparency and rigour, ensuring messages are grounded in evidence, data, and scientific integrity Collaborate with the Operations and Program teams to support visibility and strategic goals Internal Communications, Resource Management, and Team Support: Guide and train staff on effective communication practices Apply a cost-effective, resource-conscious approach to all external relations work Update and maintain systems for tracking stakeholder engagement Assess and implement tools such as CRM systems and project management software Develop communication risk management plans and serious incident protocols when necessary Role Requirements A successful applicant will possess or be the following: A passion for LEEP's mission and a commitment to achieving meaningful, scalable impact. At least 5 years of relevant experience (e.g., communications, partnerships, or external relations), ideally in mission-driven or global development settings. We welcome candidates from nonprofit, public, or private sector backgrounds who have demonstrated success in crafting compelling messages, managing high-stakes relationships, and building systems that support strategic external engagement in complex environments. A desire to work in a small, fast-paced, and growing team Strong written English and attention to detail Ability to tailor messages to different audiences and channels A strategic thinker with strong problem-solving skills Excellent communication and relationship-building skills Comfortable working independently in a remote setup Experience in low- and middle-income country contexts is a plus How to apply? Here's a summary of the application process for a successful candidate (we might make adjustments): Complete the application form by July 20th. Attend an initial screening call Complete a work test designed to simulate the work you would do if hired and evaluate key skills important for success in the role Attend one remote interview Receive an employment offer! Submit references If you have any questions about the position or the application process, please email .
Claims Manager
Tarmac Trading Limited
At Tarmac, 'who you are' matters. We want to get to know you.If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. Are you an experienced insurance professional with a passion for managing complex claims and driving operational excellence? Tarmac is looking for a dynamic Claims Manager to lead our insurance team and oversee the end-to-end management of all insurance claims across the business. About the Role As the Claims Manager , you will act as the subject matter expert for all insurance-related matters within Tarmac. Reporting to the Head of Shared Services, you will lead a small team and be responsible for delivering an efficient and effective claims service across all classes of insurance, including EL/PL, Motor, and Historic Disease. This is a high-impact role where your expertise will directly influence financial outcomes and risk mitigation strategies. Your responsibilities in this role will include (not exhaustive) Leading the management of contentious and complex claims, including litigation control and uninsured loss recovery Ensuring timely and accurate claims reporting to insurers and CRH Group Insurance Overseeing third-party service providers (e.g., TPAs, solicitors), ensuring performance against KPIs Providing regular claims MI and insights to support financial planning and risk assessment Ensuring compliance with data protection legislation and statutory obligations Authorising legal documentation for court proceedings Delivering training, mentoring, and coaching to team members Working closely with the CRH Insurance Teamand collaborating with internal and external stakeholders What we are looking for Significant experience in insurance claims management, ideally within the construction industry Knowledge of insurance legislation and marine claims Experience attending Joint Settlement Meetings (JSM) and mediations Strong leadership, communication, and influencing skills Excellent analytical and reporting capabilities Commercial awareness and the ability to manage multiple priorities Key Stakeholders You'll work closely with internal teams including Finance, Legal, Safety & Health, Procurement, and CRH Group Insurance, as well as external partners such as insurers, brokers, claims handlers, and legal counsel. Ready to take the lead in shaping Tarmac's claims strategy? Apply now and be part of a business that values expertise, collaboration, and continuous improvement. Why Tarmac? You will be joining acollaborative andinnovative team.We offer opportunities to grow, take ownership, and work on impactful projects across our organisation and the broader CRH Group. Ready to build your future with us? Apply now and take your next step in a rewarding career. In addition to the role of Claims Manager , we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including: Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communitiesinc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunities Interested? Why not click here to find out more? Go on are you ready to build your future? Tarmac, a CRH company, is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community. Please click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.
Jul 24, 2025
Full time
At Tarmac, 'who you are' matters. We want to get to know you.If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. Are you an experienced insurance professional with a passion for managing complex claims and driving operational excellence? Tarmac is looking for a dynamic Claims Manager to lead our insurance team and oversee the end-to-end management of all insurance claims across the business. About the Role As the Claims Manager , you will act as the subject matter expert for all insurance-related matters within Tarmac. Reporting to the Head of Shared Services, you will lead a small team and be responsible for delivering an efficient and effective claims service across all classes of insurance, including EL/PL, Motor, and Historic Disease. This is a high-impact role where your expertise will directly influence financial outcomes and risk mitigation strategies. Your responsibilities in this role will include (not exhaustive) Leading the management of contentious and complex claims, including litigation control and uninsured loss recovery Ensuring timely and accurate claims reporting to insurers and CRH Group Insurance Overseeing third-party service providers (e.g., TPAs, solicitors), ensuring performance against KPIs Providing regular claims MI and insights to support financial planning and risk assessment Ensuring compliance with data protection legislation and statutory obligations Authorising legal documentation for court proceedings Delivering training, mentoring, and coaching to team members Working closely with the CRH Insurance Teamand collaborating with internal and external stakeholders What we are looking for Significant experience in insurance claims management, ideally within the construction industry Knowledge of insurance legislation and marine claims Experience attending Joint Settlement Meetings (JSM) and mediations Strong leadership, communication, and influencing skills Excellent analytical and reporting capabilities Commercial awareness and the ability to manage multiple priorities Key Stakeholders You'll work closely with internal teams including Finance, Legal, Safety & Health, Procurement, and CRH Group Insurance, as well as external partners such as insurers, brokers, claims handlers, and legal counsel. Ready to take the lead in shaping Tarmac's claims strategy? Apply now and be part of a business that values expertise, collaboration, and continuous improvement. Why Tarmac? You will be joining acollaborative andinnovative team.We offer opportunities to grow, take ownership, and work on impactful projects across our organisation and the broader CRH Group. Ready to build your future with us? Apply now and take your next step in a rewarding career. In addition to the role of Claims Manager , we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including: Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communitiesinc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunities Interested? Why not click here to find out more? Go on are you ready to build your future? Tarmac, a CRH company, is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community. Please click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.
Senior Operations Manager
Broadwick
Role: Senior Operations Manager Reports into: Head of Operations - Entertainment Location: London Contract Type: Full Time, Permanent, 42.5 hours per week Who we are: Broadwick Live is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of venues, spaces, events and experiences. We believe in redefining spaces and how people experience music, art, culture and recreation by breaking down the traditional barriers. Our history and heritage is deeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on our growing portfolio of venues that includes Printworks, Drumsheds, Exhibition and Magazine in London, Depot in Manchester and Brooklyn Storehouse in New York. Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, bold ideas and commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations. Our team: Broadwick Live are home to a passionate and dedicated team of event professionals who take immense pride in delivering world-class events in exceptional venues. Our goal is to create unforgettable experiences that leave a lasting impact on the thousands of guests we welcome. We are a close-knit team driven by excellence, working in a dynamic environment surrounded by like-minded, committed individuals. What we're looking for: We're looking for an exceptional and highly organised Senior Operations Manager to join the Broadwick Live team and take a lead role in shaping and delivering operations at our flagship venue, Drumsheds, setting the benchmark for operational excellence across the portfolio and the wider industry. Reporting directly to the Head of Operations - Entertainment, you will be a key operational lead responsible for planning and delivering live events at scale, ensuring seamless coordination across internal departments, external promoters, and suppliers. You'll manage show operations from end-to-end, from pre-production and build, through to live delivery and break, while leading a team of direct reports, producing detailed documentation, and maintaining a culture of safety, efficiency, and excellence throughout. You'll be central to the continuous improvement of operational processes and post-event reporting, playing a vital part in shaping the experience for artists, guests, and teams on site. What you'll be responsible for: Event Operations - Drumsheds/Flagship Venue Lead the planning and safe delivery of all events at Drumsheds in collaboration with the Head of Operations - Entertainment. Oversee site readiness and infrastructure planning, ensuring the venue is operationally prepared ahead of every event. Deliver and lead key event briefings and debriefs, ensuring teams are aligned and feedback is actioned. Act as a key contact on site for suppliers, tour managers, production teams, and contractors. Support in the enforcement of licensing conditions and safety standards as outlined in the Premises Licence and Event Safety Plans. Be on-site throughout build, live and break, leading the operations team in real time. Manage pre-event planning sessions and contribute to SAG and external stakeholder engagement as required. Drive constant operational improvements and proactively identify efficiencies and improvements to enhance guest experience and operational resilience. Documentation & Reporting Produce and maintain essential event documentation including operational plans, build and break schedules, staff briefs, and supplier briefs. Own and develop comprehensive event and venue risk assessments, licensing documentation, and safety plans in line with evolving regulatory standards and best practice from the industry. Collate and deliver detailed post-event reporting and learnings to the Head of Operations - Live and broader senior team. Team Leadership Line manage members of the operations team, supporting their development and ensuring clear role delegation during show cycles. Foster a team culture that reflects Broadwick Live's values: collaborative, accountable, resilient, and forward-thinking. Recruit, brief, and manage freelance and casual operations staff as required per event. Suppliers & Stakeholders Manage day-to-day supplier coordination across security, traffic management, medical, bars, cleaning, production, and site crew. Support in supplier procurement, briefing, and delivery oversight to ensure operational standards are met or exceeded. Act as a senior liaison with local authorities, community stakeholders, and licensing partners, representing the venue in external forums as needed. Ensure supplier costings align with pre-agreed budgets and flag variations or risks early. Commercial & Financial Awareness Assist the Head of Operations - Live in monitoring operational spend, identifying cost efficiencies where possible. Contribute to supplier budget planning, ensuring services are scoped and contracted in line with event needs. Understand commercial goals of the venue and ensure that operational decisions support both guest experience and financial sustainability. You'll need to have: Proven experience in a senior operational leadership role at a large-scale venue or within the live music/events industry. Knowledge of UK licensing regulations and operational best practices for music and cultural events. Strong interpersonal and stakeholder management skills, particularly with promoters, local authorities, and emergency services. A passion for live music, combined with strong commercial and customer-service acumen. Excellent crisis management, multitasking, and decision-making under pressure. Strong verbal and written communication skills; confident with internal briefings and external representation. High proficiency in G-Drive, Excel, Google Docs, Slack, and event management tools. Flexibility to work evenings, weekends, and extended periods on site during shows. Nice to have: Familiarity with electronic music events and youth culture audiences. Experience managing documentation for licensed premises or outdoor events.
Jul 24, 2025
Full time
Role: Senior Operations Manager Reports into: Head of Operations - Entertainment Location: London Contract Type: Full Time, Permanent, 42.5 hours per week Who we are: Broadwick Live is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of venues, spaces, events and experiences. We believe in redefining spaces and how people experience music, art, culture and recreation by breaking down the traditional barriers. Our history and heritage is deeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on our growing portfolio of venues that includes Printworks, Drumsheds, Exhibition and Magazine in London, Depot in Manchester and Brooklyn Storehouse in New York. Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, bold ideas and commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations. Our team: Broadwick Live are home to a passionate and dedicated team of event professionals who take immense pride in delivering world-class events in exceptional venues. Our goal is to create unforgettable experiences that leave a lasting impact on the thousands of guests we welcome. We are a close-knit team driven by excellence, working in a dynamic environment surrounded by like-minded, committed individuals. What we're looking for: We're looking for an exceptional and highly organised Senior Operations Manager to join the Broadwick Live team and take a lead role in shaping and delivering operations at our flagship venue, Drumsheds, setting the benchmark for operational excellence across the portfolio and the wider industry. Reporting directly to the Head of Operations - Entertainment, you will be a key operational lead responsible for planning and delivering live events at scale, ensuring seamless coordination across internal departments, external promoters, and suppliers. You'll manage show operations from end-to-end, from pre-production and build, through to live delivery and break, while leading a team of direct reports, producing detailed documentation, and maintaining a culture of safety, efficiency, and excellence throughout. You'll be central to the continuous improvement of operational processes and post-event reporting, playing a vital part in shaping the experience for artists, guests, and teams on site. What you'll be responsible for: Event Operations - Drumsheds/Flagship Venue Lead the planning and safe delivery of all events at Drumsheds in collaboration with the Head of Operations - Entertainment. Oversee site readiness and infrastructure planning, ensuring the venue is operationally prepared ahead of every event. Deliver and lead key event briefings and debriefs, ensuring teams are aligned and feedback is actioned. Act as a key contact on site for suppliers, tour managers, production teams, and contractors. Support in the enforcement of licensing conditions and safety standards as outlined in the Premises Licence and Event Safety Plans. Be on-site throughout build, live and break, leading the operations team in real time. Manage pre-event planning sessions and contribute to SAG and external stakeholder engagement as required. Drive constant operational improvements and proactively identify efficiencies and improvements to enhance guest experience and operational resilience. Documentation & Reporting Produce and maintain essential event documentation including operational plans, build and break schedules, staff briefs, and supplier briefs. Own and develop comprehensive event and venue risk assessments, licensing documentation, and safety plans in line with evolving regulatory standards and best practice from the industry. Collate and deliver detailed post-event reporting and learnings to the Head of Operations - Live and broader senior team. Team Leadership Line manage members of the operations team, supporting their development and ensuring clear role delegation during show cycles. Foster a team culture that reflects Broadwick Live's values: collaborative, accountable, resilient, and forward-thinking. Recruit, brief, and manage freelance and casual operations staff as required per event. Suppliers & Stakeholders Manage day-to-day supplier coordination across security, traffic management, medical, bars, cleaning, production, and site crew. Support in supplier procurement, briefing, and delivery oversight to ensure operational standards are met or exceeded. Act as a senior liaison with local authorities, community stakeholders, and licensing partners, representing the venue in external forums as needed. Ensure supplier costings align with pre-agreed budgets and flag variations or risks early. Commercial & Financial Awareness Assist the Head of Operations - Live in monitoring operational spend, identifying cost efficiencies where possible. Contribute to supplier budget planning, ensuring services are scoped and contracted in line with event needs. Understand commercial goals of the venue and ensure that operational decisions support both guest experience and financial sustainability. You'll need to have: Proven experience in a senior operational leadership role at a large-scale venue or within the live music/events industry. Knowledge of UK licensing regulations and operational best practices for music and cultural events. Strong interpersonal and stakeholder management skills, particularly with promoters, local authorities, and emergency services. A passion for live music, combined with strong commercial and customer-service acumen. Excellent crisis management, multitasking, and decision-making under pressure. Strong verbal and written communication skills; confident with internal briefings and external representation. High proficiency in G-Drive, Excel, Google Docs, Slack, and event management tools. Flexibility to work evenings, weekends, and extended periods on site during shows. Nice to have: Familiarity with electronic music events and youth culture audiences. Experience managing documentation for licensed premises or outdoor events.
SS&C
Principal Consultant
SS&C
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description SS&C Eze - Consultant SS&C Eze (Eze) is seeking a Product Consultant to join the Client Service team in its London office. We are looking for a candidate who has a proven track record in financial technology or a related discipline and can provide excellent service to our clients in the investment industry. Successful candidates will be highly driven and have an excellent understanding of the asset management business. Your daily responsibilities will include (but are not limited to): • Manage several concurrent client facing projects • Design and implement solutions to our client's business problems • Develop and maintain knowledge of our products and systems • Effectively communicate project updates to internal and external stakeholders Attributes • Astute problem solver, creative solution designer • Able to communicate technical details to a range of stakeholders with varying degrees of technical ability • Able to develop productive relationships with stakeholders both internal and external • Strong attention to detail • Thirst for knowledge and desire to learn • Ability to work in a dynamic environment • Analytical, verbal and written communication skills • Strong emphasis on quality, professionalism, and excellence Qualifications and Experience • 3 to 6 years' experience in a financial or technology setting • Relevant financial qualifications Benefits: Compensation includes a competitive base salary, pension contribution, discretionary bonus and stock options. About SS&C Eze: SS&C Eze is a premier provider of global investment technology to support the front, middle and back office. The Eze Software Investment Suite addresses the core business needs of the asset management community, including Order Management, Trade Execution & Analytics, Portfolio Analytics & Modelling, Compliance & Regulatory Reporting, Commission Management, Data Management and Portfolio Accounting. Eze Software partners with more than 2,000 buy-and sell-side institutions in 30 countries across North and South America, EMEA, and Asia Pacific. Clients include hedge funds, institutional asset managers, mutual funds, pension funds, endowments, family offices, wealth managers, and broker-dealers across a range of strategies, investment products, and asset classes. Based in Boston, Eze Software employs more than 1,000 associates in 12 offices worldwide. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. About Us As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Jul 24, 2025
Full time
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description SS&C Eze - Consultant SS&C Eze (Eze) is seeking a Product Consultant to join the Client Service team in its London office. We are looking for a candidate who has a proven track record in financial technology or a related discipline and can provide excellent service to our clients in the investment industry. Successful candidates will be highly driven and have an excellent understanding of the asset management business. Your daily responsibilities will include (but are not limited to): • Manage several concurrent client facing projects • Design and implement solutions to our client's business problems • Develop and maintain knowledge of our products and systems • Effectively communicate project updates to internal and external stakeholders Attributes • Astute problem solver, creative solution designer • Able to communicate technical details to a range of stakeholders with varying degrees of technical ability • Able to develop productive relationships with stakeholders both internal and external • Strong attention to detail • Thirst for knowledge and desire to learn • Ability to work in a dynamic environment • Analytical, verbal and written communication skills • Strong emphasis on quality, professionalism, and excellence Qualifications and Experience • 3 to 6 years' experience in a financial or technology setting • Relevant financial qualifications Benefits: Compensation includes a competitive base salary, pension contribution, discretionary bonus and stock options. About SS&C Eze: SS&C Eze is a premier provider of global investment technology to support the front, middle and back office. The Eze Software Investment Suite addresses the core business needs of the asset management community, including Order Management, Trade Execution & Analytics, Portfolio Analytics & Modelling, Compliance & Regulatory Reporting, Commission Management, Data Management and Portfolio Accounting. Eze Software partners with more than 2,000 buy-and sell-side institutions in 30 countries across North and South America, EMEA, and Asia Pacific. Clients include hedge funds, institutional asset managers, mutual funds, pension funds, endowments, family offices, wealth managers, and broker-dealers across a range of strategies, investment products, and asset classes. Based in Boston, Eze Software employs more than 1,000 associates in 12 offices worldwide. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. About Us As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Head of Mobility & Energy
GreenJobs Ltd
Head of Mobility & Energy Reference: JUL Location: Flexible in England Contract: Permanent Hours: Full-Time role 37.5 hours per week Salary: £51,549.00 - £55,035.00 Per Annum Benefits: Holidays, Pension and Life Assurance Introduction Our client, the UK's largest conservation organisation, is looking for a knowledgeable individual with demonstrable skills and experience for this exciting new role. Developing and delivering strategies for fleet and wider workforce mobility, energy management and infrastructure across the organisation. What's the role about? To develop and lead this organisation's strategy including (but not limited to): Decarbonisation and development of the organisation's fleet Fleet utilisation, optimisation and efficiency EV charging infrastructure Workforce mobility including green travel choices, grey fleet, short term hires Energy procurement Renewable generation, energy storage To embed several existing change projects, development work, and new initiatives into business as usual. Be accountable for the day-to-day management of the existing fleet operation, to maintain and improve internal service levels, increase efficiency, reduce costs, review processes and maximise the potential to contribute to CO2 reductions and the organisation's overall Strategy. You will need to: Build a culture of continued improvement, rationalisation and efficiency. Develop collaborative and highly effective internal relationships with key stakeholders to ensure that asset and mobility programme aims are delivered. Contribute to preparing papers and regular performance reports and oversee timely reporting of section business metrics. Accountable for the provision of expertise of the section, develop the skills and capabilities of self and the section towards high performance. Manage annual budget performance, forecasting future budgets and meeting budget targets. Fostering an inclusive team culture focused on continually self-improvement, skills development and learning. Playing a key leadership role in the departments management team and wider People Directorate, contributing to its ongoing development and strategy. Essential skills, knowledge and experience: Demonstrable experience of delivering fleet management, operational and workplace change programmes. Ability to positively influence change and demonstrate credibility both internally and externally. Sound knowledge and demonstrable experience of estate wide energy procurement and renewables strategy management. Delivering improvements and leading estate development projects. Demonstrable experience of programme and project management principles and application including reporting. A strong commitment to, and an understanding of, how equality, diversity and inclusion enables an organisation to be successful. Leadership and people management skills, able to develop team members for high performance. Ability to make pragmatic, reasoned and practice decisions, recommendations, alternative solutions based upon sound analysis and reason. Ability to understand and interpret technical reports, design briefs and works contracts particularly related to building and infrastructure projects. Desirable skills, knowledge and experience: Experience of working with, managing and incorporating volunteers as part ofthe team is desirable Association of Fleet Professionals (AFP)/Association of Asset Management Professionals (AAMP) or equivalent qualifications Sound understanding of carbon reporting especially in relation to business travel, energy use and renewables generation Additional Information: This role can be home based or hybrid combination with the employer's preference being based at the charity's UK HQ at Sandy, Beds (SG19) or in St Martins, Bedford (MK42). There is an expectation of travel and potential over-night stays to bring direct reports/teams together, to attend other meetings/workshops etc. as and when required at locations across the UK Closing date: 23:59, Thursday 31st July 2025 This employer is looking to conduct interviews from week commencing 11 August. APPLICATION PROCESS: To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. This employer is committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve their vision of creating a world richer in nature, they need more people, and more diverse people, on nature's side. People of colour and people with a disability are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, this organisation is particularly interested in receiving your application. You will be able to contact this employer later on to discuss any additional support you may need to complete your application. This charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please.
Jul 24, 2025
Full time
Head of Mobility & Energy Reference: JUL Location: Flexible in England Contract: Permanent Hours: Full-Time role 37.5 hours per week Salary: £51,549.00 - £55,035.00 Per Annum Benefits: Holidays, Pension and Life Assurance Introduction Our client, the UK's largest conservation organisation, is looking for a knowledgeable individual with demonstrable skills and experience for this exciting new role. Developing and delivering strategies for fleet and wider workforce mobility, energy management and infrastructure across the organisation. What's the role about? To develop and lead this organisation's strategy including (but not limited to): Decarbonisation and development of the organisation's fleet Fleet utilisation, optimisation and efficiency EV charging infrastructure Workforce mobility including green travel choices, grey fleet, short term hires Energy procurement Renewable generation, energy storage To embed several existing change projects, development work, and new initiatives into business as usual. Be accountable for the day-to-day management of the existing fleet operation, to maintain and improve internal service levels, increase efficiency, reduce costs, review processes and maximise the potential to contribute to CO2 reductions and the organisation's overall Strategy. You will need to: Build a culture of continued improvement, rationalisation and efficiency. Develop collaborative and highly effective internal relationships with key stakeholders to ensure that asset and mobility programme aims are delivered. Contribute to preparing papers and regular performance reports and oversee timely reporting of section business metrics. Accountable for the provision of expertise of the section, develop the skills and capabilities of self and the section towards high performance. Manage annual budget performance, forecasting future budgets and meeting budget targets. Fostering an inclusive team culture focused on continually self-improvement, skills development and learning. Playing a key leadership role in the departments management team and wider People Directorate, contributing to its ongoing development and strategy. Essential skills, knowledge and experience: Demonstrable experience of delivering fleet management, operational and workplace change programmes. Ability to positively influence change and demonstrate credibility both internally and externally. Sound knowledge and demonstrable experience of estate wide energy procurement and renewables strategy management. Delivering improvements and leading estate development projects. Demonstrable experience of programme and project management principles and application including reporting. A strong commitment to, and an understanding of, how equality, diversity and inclusion enables an organisation to be successful. Leadership and people management skills, able to develop team members for high performance. Ability to make pragmatic, reasoned and practice decisions, recommendations, alternative solutions based upon sound analysis and reason. Ability to understand and interpret technical reports, design briefs and works contracts particularly related to building and infrastructure projects. Desirable skills, knowledge and experience: Experience of working with, managing and incorporating volunteers as part ofthe team is desirable Association of Fleet Professionals (AFP)/Association of Asset Management Professionals (AAMP) or equivalent qualifications Sound understanding of carbon reporting especially in relation to business travel, energy use and renewables generation Additional Information: This role can be home based or hybrid combination with the employer's preference being based at the charity's UK HQ at Sandy, Beds (SG19) or in St Martins, Bedford (MK42). There is an expectation of travel and potential over-night stays to bring direct reports/teams together, to attend other meetings/workshops etc. as and when required at locations across the UK Closing date: 23:59, Thursday 31st July 2025 This employer is looking to conduct interviews from week commencing 11 August. APPLICATION PROCESS: To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. This employer is committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve their vision of creating a world richer in nature, they need more people, and more diverse people, on nature's side. People of colour and people with a disability are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, this organisation is particularly interested in receiving your application. You will be able to contact this employer later on to discuss any additional support you may need to complete your application. This charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please.
Microsoft Cloud Project Consultant
T-Tech
We're one of the fastest growing MSP IT Consultancy, Support and Cloud Service providers in the UK, serving SMEs in the Accountancy and Professional Services sector. Currently we number around 80 people, and we're growing fast: % in 2 years - by providing a healthy mix of business & tech consultancy, cloud and network support, centred around the Microsoft stack. Our Microsoft cloud consulting team is at tip of the spear of all our services. Every one of our consultants adds power to the team; they bring insight, innovation and excitement and are all focused on client success. We offer a collaborative, hybrid work environment, and actively encourage personal development and learning on the job with supportive team-members across geographical boundaries. Due to continued success, we're now looking to find an additional Project Consultant to join our Cloud Consulting team. The role: Work within our cloud team to help design, implement and manage the end-to-end project lifecycle from conception to handover to support, ensuring all deliverables are completed to the highest quality. Work with current and potential clients to scope out infrastructure needs, and also design potential infrastructure changes. Plan technical and operational aspects of agreed projects to meet client needs, whilst providing regular project reporting. Undertake technical implementation activities, either stand-alone for small projects or as part of a team for larger projects, either on client sites or remotely. Work with T-Tech partners and vendors to ensure that they meet T-Tech's needs, co-ordinating all activity to provide a seamless service for clients. About T-Tech T-Tech is one of the fastest growing IT Consultancy, Support and Cloud Service providers in the UK, serving SMEs in the Accountancy and Professional Services sector. Our customers demand and deserve great proactive service and responsive support. We understand how important it is to optimise day-to-day operations and we help our customers embrace innovation and drive growth. We do that by showing them how to cut risk, improve productivity and leverage IT to gain competitive advantage. At T-Tech, we're about keeping UK business up and running, resolving problems quickly, providing personal attention and providing our customers with reliable IT support when they need it. Our business focuses on 6 areas of service: Business Consultancy; IT Support; Technical Consultancy; Cloud, Networks & Security; Intelligent Automation; and Communications. T-Tech has created a working environment that is personally and professionally challenging and enjoyable. At T-Tech you will be joining a talented team that values your input and knowledge. We are looking for highly motivated, talented individuals to join us in realising our vision. Our Values: Service Centric We put our customers at the heart of what we do. We are accountable for our actions and honour our commitments. We go the extra mile. United We succeed as a team, pulling together to achieve our goals. We understand and respect others' views and perspectives. We communicate openly with each other, sharing, challenging and supporting. High Standards We take pride in the quality of our work. To give our best, we plan thoroughly and strive continually to improve our effectiveness. We have a thirst for knowledge to enable us to learn and improve. Agile We are agile in our thoughts and actions, anticipating and adapting quickly to new opportunities and situations. We manage changing priorities to work flexibly and with resilience. The Person: Knowledge and Experience Previous experience of implementing infrastructure projects. Some experience/ exposure to solution design for simple projects. Managed at least one migration to Office 365. Some experience of cloud solutions - e.g., moving servers onto Azure. Good business communication skills. Customer facing skills - ideally worked in an IT outsourcing / Consultancy environment with external customers. Education / Qualifications May have or be working towards one of the following qualifications: MCITP Server or Enterprise Administrator qualification. MCSD: Azure (Highly Desirable) MCSA: Office365. ITIL Foundation. Personal Qualities and Competences Customer Service. Quality Focus. Research & Evaluation. Problem Solving. Attention to detail. Decision Making. By joining our team at T-Tech, you'll enjoy a range of benefits that support your professional growth and well-being, including: Competitive Salary: We offer a competitive salary that reflects your experience and skills, ensuring you are rewarded for your contributions. Annual Holiday: Enjoy 23 days of annual holiday, in addition to public holidays and your birthday, to rest, recharge, and pursue your passions. Learning Environment: Work alongside industry experts and stay ahead of the curve with the latest technologies. We prioritize training and development to enhance your skill set. Exciting Social Events: Our social committee organizes quarterly events, such as karting, bowling, and pizza evenings, providing opportunities to connect with colleagues and have a blast! A Vibrant Office: Join our energetic team in our vibrant London office, where collaboration and innovation thrive. Experience a dynamic work environment that nurtures creativity and productivity. Exceptional Career Progression: We value your ambition and drive. At T-Tech, you'll have ample opportunities to grow your career and realize your full potential.
Jul 24, 2025
Full time
We're one of the fastest growing MSP IT Consultancy, Support and Cloud Service providers in the UK, serving SMEs in the Accountancy and Professional Services sector. Currently we number around 80 people, and we're growing fast: % in 2 years - by providing a healthy mix of business & tech consultancy, cloud and network support, centred around the Microsoft stack. Our Microsoft cloud consulting team is at tip of the spear of all our services. Every one of our consultants adds power to the team; they bring insight, innovation and excitement and are all focused on client success. We offer a collaborative, hybrid work environment, and actively encourage personal development and learning on the job with supportive team-members across geographical boundaries. Due to continued success, we're now looking to find an additional Project Consultant to join our Cloud Consulting team. The role: Work within our cloud team to help design, implement and manage the end-to-end project lifecycle from conception to handover to support, ensuring all deliverables are completed to the highest quality. Work with current and potential clients to scope out infrastructure needs, and also design potential infrastructure changes. Plan technical and operational aspects of agreed projects to meet client needs, whilst providing regular project reporting. Undertake technical implementation activities, either stand-alone for small projects or as part of a team for larger projects, either on client sites or remotely. Work with T-Tech partners and vendors to ensure that they meet T-Tech's needs, co-ordinating all activity to provide a seamless service for clients. About T-Tech T-Tech is one of the fastest growing IT Consultancy, Support and Cloud Service providers in the UK, serving SMEs in the Accountancy and Professional Services sector. Our customers demand and deserve great proactive service and responsive support. We understand how important it is to optimise day-to-day operations and we help our customers embrace innovation and drive growth. We do that by showing them how to cut risk, improve productivity and leverage IT to gain competitive advantage. At T-Tech, we're about keeping UK business up and running, resolving problems quickly, providing personal attention and providing our customers with reliable IT support when they need it. Our business focuses on 6 areas of service: Business Consultancy; IT Support; Technical Consultancy; Cloud, Networks & Security; Intelligent Automation; and Communications. T-Tech has created a working environment that is personally and professionally challenging and enjoyable. At T-Tech you will be joining a talented team that values your input and knowledge. We are looking for highly motivated, talented individuals to join us in realising our vision. Our Values: Service Centric We put our customers at the heart of what we do. We are accountable for our actions and honour our commitments. We go the extra mile. United We succeed as a team, pulling together to achieve our goals. We understand and respect others' views and perspectives. We communicate openly with each other, sharing, challenging and supporting. High Standards We take pride in the quality of our work. To give our best, we plan thoroughly and strive continually to improve our effectiveness. We have a thirst for knowledge to enable us to learn and improve. Agile We are agile in our thoughts and actions, anticipating and adapting quickly to new opportunities and situations. We manage changing priorities to work flexibly and with resilience. The Person: Knowledge and Experience Previous experience of implementing infrastructure projects. Some experience/ exposure to solution design for simple projects. Managed at least one migration to Office 365. Some experience of cloud solutions - e.g., moving servers onto Azure. Good business communication skills. Customer facing skills - ideally worked in an IT outsourcing / Consultancy environment with external customers. Education / Qualifications May have or be working towards one of the following qualifications: MCITP Server or Enterprise Administrator qualification. MCSD: Azure (Highly Desirable) MCSA: Office365. ITIL Foundation. Personal Qualities and Competences Customer Service. Quality Focus. Research & Evaluation. Problem Solving. Attention to detail. Decision Making. By joining our team at T-Tech, you'll enjoy a range of benefits that support your professional growth and well-being, including: Competitive Salary: We offer a competitive salary that reflects your experience and skills, ensuring you are rewarded for your contributions. Annual Holiday: Enjoy 23 days of annual holiday, in addition to public holidays and your birthday, to rest, recharge, and pursue your passions. Learning Environment: Work alongside industry experts and stay ahead of the curve with the latest technologies. We prioritize training and development to enhance your skill set. Exciting Social Events: Our social committee organizes quarterly events, such as karting, bowling, and pizza evenings, providing opportunities to connect with colleagues and have a blast! A Vibrant Office: Join our energetic team in our vibrant London office, where collaboration and innovation thrive. Experience a dynamic work environment that nurtures creativity and productivity. Exceptional Career Progression: We value your ambition and drive. At T-Tech, you'll have ample opportunities to grow your career and realize your full potential.
Senior Consultant - SAP S/4HANA Public Cloud (FI/CO)
Acuiti Labs Inc.
Senior Consultant - SAP S/4HANA Public Cloud (FI/CO) 10 Years London Full-Time Job Title: Senior Consultant - SAP S/4HANA Public Cloud (FI/CO) Job Location: London, UK. Job Type: Contract Who We are: Acuiti Labs is a specialist Global SAP consulting firm headquartered in London, UK, servicing clients globally for 'Consume to Cash' process transformation and optimization. We solve business challenges and problems using the most appropriate solution architecture, technology which fits into the client's requirements and provides optimum functionalities, build tech platforms, and enable market-winning digital strategies. Our core expertise and experience are in technology R&D, digital and business strategy. We deploy efficient and effective talent solutions to enable innovation and build software products and solutions in a robust and economic manner. We also have innovative business engagement models to suit the needs of each client. For moreinformation, please visit our website. Most Innovative Companies in the UK - 2024 Great Place to Work Certified - 2022, 2023, 2024 & 2025 What we believe in: We take pride in having a diverse and talented workforce spread across various geographical locations. We are a gender-neutral organisation and we strongly believe in Diversity and Inclusion. Our core values include - Integrity Learning Organisational pride Respect What We Do: Innovation is at the heart of everything that Acuiti Labs offer. As an SAP Silver Partner, and an SAP BRIM company, Acuiti Labs has been delivering business technology solutions & digital transformation deploying SAP BRIM (Billing) on S/4HANA and cloud-based applications such as Subscription Billing, CPQ & Entitlement Management. Acuiti Labs come with the experience of multiple industry use cases to support the subscription and consumption-based Target Operating Models. This includes Mobility-as-a-Service (Travel using Public Transport and Private Vehicles), Tourism-as-a-Service (Hotels, Entertainment Parks), Ports-as-a-Service (Airports and Seaports), Postal-as-a-Service, Telco-as-a -service, and Software-as-a-Service. "Our core expertise and experience lie in providing reliable technology, enabling digital transformation for an intelligent enterprise, and offering business strategy consulting, and deploying innovative and efficient solutions. What we offer you: We are proud to be an organization that firmly believes in having a company culture that is friendly,motivating, nurturing, and challenging at the same time. we enthusiastically promote new policies and practices that ensures wellbeing of our employees. We offer comprehensive benefits including life insurance, group medical coverage for you and your family, and personal accident protection. Enjoy a supportive work-life balance with flexible hours, paid time off, and various lifestyle perks. Be recognized with monthly rewards, spot bonuses, and growth shares, while advancing your career with training, global exposure, and onsite opportunities. We're committed to your development, diversity, and well-being. What you'll do: This role focuses on leading and executing the finance stream within S/4HANA Public Cloud implementations, particularly for large-scale Accounts Receivable. Key responsibilities include owning the end-to-end design and configuration of core finance modules like FI-AR, Credit Management, Collections/Dispute, Cash Management, and Bank Communication, ensuring adherence to SAP best practices. A critical aspect of the role involves architecting and delivering robust integrations between S/4HANA Public Cloud Finance and various external systems, including customer portals, payment gateways, UK Direct Debit schemes/open-banking APIs, and commercial banks for automated statements. Furthermore, the role involves building strategies for dunning, write-offs, and debt recovery, managing data migrations, and ensuring seamless cut-overs. Finally, the consultant will be responsible for establishing key performance indicator (KPI) dashboards using Embedded Analytics, CDS views, and Fiori, and leading Fit-to-Standard and Delta Design workshops to balance various project requirements. Key Responsibilities: Serve as the Finance-stream lead for S/4HANA Public Cloud Implementation centered on large-scale Accounts Receivable. Own the design & configuration of FI-AR, Credit Management, Collections/Dispute, Cash Management, and Bank Communication, on S/4HANA Public Cloud, ensuring complete alignment with SAP best practice. Architect and deliver end-to-end integrations between S/4HANA Public Cloud Finance and: External portals for registration, balance inquiries, and invoice download. Payment-gateway services for card authorization, tokenized recurring charges, and real-time payment status updates. UK Direct-Debit schemes and open-banking APIs for mandate creation, settlement, and reporting. Commercial banks for automated statement import (MT940, CAMT, BAI2) and straight-through cash application. Build robust dunning, write-off, and debt-recovery strategies for B2B and B2C scenarios on S/4HANA Public Cloud. Lead data migration of customer masters, open items, mandates, and historic financials. Plan and execute cut-over with zero customer impact to S/4HANA Public Cloud. Establish KPI dashboards-aged debt, cash forecasting, revenue assurance-using Embedded Analytics, CDS views, and Fiori. Run Fit-to-Standard and Delta Design workshops, balancing statutory, regulatory, and performance requirements. Required Skills and Qualifications Must-have: Deep expertise in SAP S/4HANA Public Cloud Finance -FI-AR, Credit Management, Collections & Dispute, Cash Management, Bank Communication. Proven track record designing API- and event-driven integrations via SAP BTP Integration Suite / Cloud Integration (CPI), IDoc/AIF, OData & SOAP services. Hands-on experience with payment integrations (UK Direct Debit, SEPA, card tokenization, open-banking APIs). Solid grasp of IFRS / UK GAAP and public-sector finance compliance. Demonstrated ability to tune system performance and lead large-scale data migrations. Exceptional stakeholder-management and English communication skills. Nice-to-have: Experience with SAP Activate, Agile, or hybrid delivery. Exposure to SAP BRIM, Subscription Billing, CPQ, or Revenue Accounting. Knowledge of ISO 20022 payment formats, EBICS, or Host-to-Host connectivity. Experience in Integration Monitoring and Exception Handling for public-cloud landscapes. Familiarity with UK regulations on consumer charging, debt recovery, and data privacy. PCI-DSS awareness and secure payment tokenization know-how. Experience 10+ years in Finance/Controlling consulting roles, including at least two end-to-end S/4HANA projects (one cloud). Solution-architect responsibilities on large or complex engagements are a strong plus. Proven success managing C-level stakeholders and mixed on-shore/off-shore teams. Prior exposure to SaaS or managed-services delivery models
Jul 24, 2025
Full time
Senior Consultant - SAP S/4HANA Public Cloud (FI/CO) 10 Years London Full-Time Job Title: Senior Consultant - SAP S/4HANA Public Cloud (FI/CO) Job Location: London, UK. Job Type: Contract Who We are: Acuiti Labs is a specialist Global SAP consulting firm headquartered in London, UK, servicing clients globally for 'Consume to Cash' process transformation and optimization. We solve business challenges and problems using the most appropriate solution architecture, technology which fits into the client's requirements and provides optimum functionalities, build tech platforms, and enable market-winning digital strategies. Our core expertise and experience are in technology R&D, digital and business strategy. We deploy efficient and effective talent solutions to enable innovation and build software products and solutions in a robust and economic manner. We also have innovative business engagement models to suit the needs of each client. For moreinformation, please visit our website. Most Innovative Companies in the UK - 2024 Great Place to Work Certified - 2022, 2023, 2024 & 2025 What we believe in: We take pride in having a diverse and talented workforce spread across various geographical locations. We are a gender-neutral organisation and we strongly believe in Diversity and Inclusion. Our core values include - Integrity Learning Organisational pride Respect What We Do: Innovation is at the heart of everything that Acuiti Labs offer. As an SAP Silver Partner, and an SAP BRIM company, Acuiti Labs has been delivering business technology solutions & digital transformation deploying SAP BRIM (Billing) on S/4HANA and cloud-based applications such as Subscription Billing, CPQ & Entitlement Management. Acuiti Labs come with the experience of multiple industry use cases to support the subscription and consumption-based Target Operating Models. This includes Mobility-as-a-Service (Travel using Public Transport and Private Vehicles), Tourism-as-a-Service (Hotels, Entertainment Parks), Ports-as-a-Service (Airports and Seaports), Postal-as-a-Service, Telco-as-a -service, and Software-as-a-Service. "Our core expertise and experience lie in providing reliable technology, enabling digital transformation for an intelligent enterprise, and offering business strategy consulting, and deploying innovative and efficient solutions. What we offer you: We are proud to be an organization that firmly believes in having a company culture that is friendly,motivating, nurturing, and challenging at the same time. we enthusiastically promote new policies and practices that ensures wellbeing of our employees. We offer comprehensive benefits including life insurance, group medical coverage for you and your family, and personal accident protection. Enjoy a supportive work-life balance with flexible hours, paid time off, and various lifestyle perks. Be recognized with monthly rewards, spot bonuses, and growth shares, while advancing your career with training, global exposure, and onsite opportunities. We're committed to your development, diversity, and well-being. What you'll do: This role focuses on leading and executing the finance stream within S/4HANA Public Cloud implementations, particularly for large-scale Accounts Receivable. Key responsibilities include owning the end-to-end design and configuration of core finance modules like FI-AR, Credit Management, Collections/Dispute, Cash Management, and Bank Communication, ensuring adherence to SAP best practices. A critical aspect of the role involves architecting and delivering robust integrations between S/4HANA Public Cloud Finance and various external systems, including customer portals, payment gateways, UK Direct Debit schemes/open-banking APIs, and commercial banks for automated statements. Furthermore, the role involves building strategies for dunning, write-offs, and debt recovery, managing data migrations, and ensuring seamless cut-overs. Finally, the consultant will be responsible for establishing key performance indicator (KPI) dashboards using Embedded Analytics, CDS views, and Fiori, and leading Fit-to-Standard and Delta Design workshops to balance various project requirements. Key Responsibilities: Serve as the Finance-stream lead for S/4HANA Public Cloud Implementation centered on large-scale Accounts Receivable. Own the design & configuration of FI-AR, Credit Management, Collections/Dispute, Cash Management, and Bank Communication, on S/4HANA Public Cloud, ensuring complete alignment with SAP best practice. Architect and deliver end-to-end integrations between S/4HANA Public Cloud Finance and: External portals for registration, balance inquiries, and invoice download. Payment-gateway services for card authorization, tokenized recurring charges, and real-time payment status updates. UK Direct-Debit schemes and open-banking APIs for mandate creation, settlement, and reporting. Commercial banks for automated statement import (MT940, CAMT, BAI2) and straight-through cash application. Build robust dunning, write-off, and debt-recovery strategies for B2B and B2C scenarios on S/4HANA Public Cloud. Lead data migration of customer masters, open items, mandates, and historic financials. Plan and execute cut-over with zero customer impact to S/4HANA Public Cloud. Establish KPI dashboards-aged debt, cash forecasting, revenue assurance-using Embedded Analytics, CDS views, and Fiori. Run Fit-to-Standard and Delta Design workshops, balancing statutory, regulatory, and performance requirements. Required Skills and Qualifications Must-have: Deep expertise in SAP S/4HANA Public Cloud Finance -FI-AR, Credit Management, Collections & Dispute, Cash Management, Bank Communication. Proven track record designing API- and event-driven integrations via SAP BTP Integration Suite / Cloud Integration (CPI), IDoc/AIF, OData & SOAP services. Hands-on experience with payment integrations (UK Direct Debit, SEPA, card tokenization, open-banking APIs). Solid grasp of IFRS / UK GAAP and public-sector finance compliance. Demonstrated ability to tune system performance and lead large-scale data migrations. Exceptional stakeholder-management and English communication skills. Nice-to-have: Experience with SAP Activate, Agile, or hybrid delivery. Exposure to SAP BRIM, Subscription Billing, CPQ, or Revenue Accounting. Knowledge of ISO 20022 payment formats, EBICS, or Host-to-Host connectivity. Experience in Integration Monitoring and Exception Handling for public-cloud landscapes. Familiarity with UK regulations on consumer charging, debt recovery, and data privacy. PCI-DSS awareness and secure payment tokenization know-how. Experience 10+ years in Finance/Controlling consulting roles, including at least two end-to-end S/4HANA projects (one cloud). Solution-architect responsibilities on large or complex engagements are a strong plus. Proven success managing C-level stakeholders and mixed on-shore/off-shore teams. Prior exposure to SaaS or managed-services delivery models
Deliveroo
Head of Restaurant Partner Marketing
Deliveroo
Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. The role: The Head of Restaurant Partner Marketing will take responsibility for Deliveroo's Restaurant partners, developing strategic partnerships and joint business plans in order to both provide additional value to our partners and consumers. You will have end to end ownership of our largest national partners (including the likes of McDonalds, Wagamama, Wingstop, Joe and the Juice, Pizza Express and many more), leading and defining our marketing strategy, proactively identifying growth and development opportunities, building strong relationships, and overseeing the execution and implementation of our initiatives. This is a highly cross-functional role in which you will be leading teams including marketing, commercial, legal, finance and product colleagues to deliver against our priorities, and you will thrive on working closely with partners to achieve their objectives by creating mutual value. You will be the voice of our partners within the business, and enjoy challenging the status quo on how we enable partner growth and success. A strong strategic thinker you will be able to set a vision for how we expand the category and build occasions with our partners to increase customer frequency. You will be responsible for driving analysis on performance and reporting these to the wider business and senior stakeholders. It's a fast paced, dynamic and highly cross functional area, so you'll need to be creative in your approach, commercially savvy and highly collaborative. You will report into the UKI Commercial Marketing Director and play a pivotal role in the UKI leadership team. Key Responsibilities: Develop strategy: Own the strategy for our restaurant partners, including what our objectives should be, what initiatives we should look to work with, and what dependencies we need to achieve success. Lead joint business plans: You will lead annual joint business planning with our key Restaurant Partners (across key accounts and mid market). Oversee the Annual and Quarterly Growth Process for Partners, outlining key opportunities for brands to participate with clear data-led and ROI-backed recommendations. Relationship management: You'll be the key Deliveroo contact for our national restaurant partners, and look for ways to drive increased engagement and value from these relationships. Support new partnerships: You'll support the acquisition of new restaurant partners onto the platform by building relevant and impactful plans to help unlock shared value. Scale initiatives: You'll oversee all restaurant channels to ensure we meet the needs of our national and independent partners. You will build and standardise frameworks and create toolkits to aid scalability in execution. Stakeholder management: You will partner closely with Commercial teams to drive growth through customer acquisition, frequency and retention and brand awareness. You will collaborate internally with teams to deliver plans (i.e. Product, CRM, Social, PR) Project Management: Lead end to end implementation of our partner initiatives through organising and driving alignment across multiple teams Performance reporting: Ensure we are achieving our objectives and identifying opportunities for improvement People Management: Managing a team of 5 direct reports 7 years + of marketing experience, ideally with Partner or Trade Marketing Strong communication and negotiation skills, with the ability to build and maintain strong relationships with internal and external stakeholders, at various levels. Proven leadership in building marketing strategy, including consumer insights, creative ideas and commercial data analysis to understand performance and build structured narratives around business performance Excellent written and verbal communication skills Ability to deliver 360 marketing campaigns with a focus on ATL, CRM, Digital, and Social channels Analytical mindset with the ability to gather and interpret data, generate insights and make data-driven recommendations. Able to translate complex data and strategies into simple, actionable ideas Excellent organisational and time management skills, with the ability to prioritise and meet deadlines in a fast-paced environment. Experience managing projects in a cross-functional setting Experience in forecasting and managing budgets, ensuring efficient allocation of resources for maximum impact Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it. We are a technology-driven company at the forefront of the fastest growing industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy, and we are always looking for new ideas. At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that you may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed. Please click here to view our candidate privacy policy. A competitive and comprehensive compensation and benefits package 1 Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support Up to 5% matched pension contributions 2 Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success 3 Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants 4 Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity 5 Funded single cover healthcare on our core plan, with the option to add family members at own cost On-site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance 6 Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent-friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in-office yoga sessions
Jul 24, 2025
Full time
Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. The role: The Head of Restaurant Partner Marketing will take responsibility for Deliveroo's Restaurant partners, developing strategic partnerships and joint business plans in order to both provide additional value to our partners and consumers. You will have end to end ownership of our largest national partners (including the likes of McDonalds, Wagamama, Wingstop, Joe and the Juice, Pizza Express and many more), leading and defining our marketing strategy, proactively identifying growth and development opportunities, building strong relationships, and overseeing the execution and implementation of our initiatives. This is a highly cross-functional role in which you will be leading teams including marketing, commercial, legal, finance and product colleagues to deliver against our priorities, and you will thrive on working closely with partners to achieve their objectives by creating mutual value. You will be the voice of our partners within the business, and enjoy challenging the status quo on how we enable partner growth and success. A strong strategic thinker you will be able to set a vision for how we expand the category and build occasions with our partners to increase customer frequency. You will be responsible for driving analysis on performance and reporting these to the wider business and senior stakeholders. It's a fast paced, dynamic and highly cross functional area, so you'll need to be creative in your approach, commercially savvy and highly collaborative. You will report into the UKI Commercial Marketing Director and play a pivotal role in the UKI leadership team. Key Responsibilities: Develop strategy: Own the strategy for our restaurant partners, including what our objectives should be, what initiatives we should look to work with, and what dependencies we need to achieve success. Lead joint business plans: You will lead annual joint business planning with our key Restaurant Partners (across key accounts and mid market). Oversee the Annual and Quarterly Growth Process for Partners, outlining key opportunities for brands to participate with clear data-led and ROI-backed recommendations. Relationship management: You'll be the key Deliveroo contact for our national restaurant partners, and look for ways to drive increased engagement and value from these relationships. Support new partnerships: You'll support the acquisition of new restaurant partners onto the platform by building relevant and impactful plans to help unlock shared value. Scale initiatives: You'll oversee all restaurant channels to ensure we meet the needs of our national and independent partners. You will build and standardise frameworks and create toolkits to aid scalability in execution. Stakeholder management: You will partner closely with Commercial teams to drive growth through customer acquisition, frequency and retention and brand awareness. You will collaborate internally with teams to deliver plans (i.e. Product, CRM, Social, PR) Project Management: Lead end to end implementation of our partner initiatives through organising and driving alignment across multiple teams Performance reporting: Ensure we are achieving our objectives and identifying opportunities for improvement People Management: Managing a team of 5 direct reports 7 years + of marketing experience, ideally with Partner or Trade Marketing Strong communication and negotiation skills, with the ability to build and maintain strong relationships with internal and external stakeholders, at various levels. Proven leadership in building marketing strategy, including consumer insights, creative ideas and commercial data analysis to understand performance and build structured narratives around business performance Excellent written and verbal communication skills Ability to deliver 360 marketing campaigns with a focus on ATL, CRM, Digital, and Social channels Analytical mindset with the ability to gather and interpret data, generate insights and make data-driven recommendations. Able to translate complex data and strategies into simple, actionable ideas Excellent organisational and time management skills, with the ability to prioritise and meet deadlines in a fast-paced environment. Experience managing projects in a cross-functional setting Experience in forecasting and managing budgets, ensuring efficient allocation of resources for maximum impact Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it. We are a technology-driven company at the forefront of the fastest growing industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy, and we are always looking for new ideas. At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that you may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed. Please click here to view our candidate privacy policy. A competitive and comprehensive compensation and benefits package 1 Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support Up to 5% matched pension contributions 2 Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success 3 Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants 4 Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity 5 Funded single cover healthcare on our core plan, with the option to add family members at own cost On-site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance 6 Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent-friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in-office yoga sessions
White Stuff
Head of Brand
White Stuff
White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and like minded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Who you are: You will be a highly ambitious and innovative brand and marketing leader, with proven experience of driving commercial growth on the back of impeccable brand execution. You will be highly entrepreneurial and enjoy working in fast-paced digitally focused growth businesses. As well as experience of working in a brand-led business, you will also have worked for a brand with a strong focus on customer experience and/or turning customers into fans. Primary objective of the job: The Head of Brand will lead the strategic development and execution of White Stuff's unique brand identity to win over new customers and deepen engagement with existing customers, reporting into the Managing Director and with a dotted line into the Group Chief Brand Officer. This role will take responsibility for all aspects of brand marketing (advertising, PR, content, retail, and online marketing) and creative and production, focusing on growing brand reach, enhancing customer engagement through storytelling, championing creative excellence, overseeing the White Stuff Studio, and fostering a collaborative team environment. The successful candidate will drive White Stuff's reputation as a modern, sustainable lifestyle brand, ensuring year-round storytelling around sustainability, charity, unique designs, independent spirits, and customer-as-models, while supporting multi-channel growth for the business. Key Objectives Grow Brand Reach: Continue to increase brand reach and frequency with stand-out seasonal campaigns, highly engaging original content and impactful media planning across advertising, PR, and digital channels. Enhance Customer Engagement and Storytelling: Build on White Stuff's high levels of customer engagement, achieving increases in engagement metrics (e.g., customer loyalty via retention and increased spend, social media interactions, event participation, influencer coverage) through innovative content, collaborations, events, and activations, while ensuring year-round storytelling around sustainability, charity, unique designs, championing independent spirits, and casting customers as models. Champion Creative Excellence: Ensure White Stuff's brand identity is consistently upheld across all touchpoints (retail, online, wholesale, marketing), acting as the brand's creative champion within the business, while creating innovative campaigns that enhance cultural relevance and shift brand sentiment and consideration. Oversee White Stuff Studio: Oversee the White Stuff Studio to ensure daily e-commerce imagery output is consistently on-brand and continuously elevating, achieving 100% adherence to production budgets and timelines as well as brand elevating video content. Lead the Team: Foster a collaborative environment across Marketing, Creative, and Studio teams, working at pace and to very high standards, while mentoring team members to develop work that builds brand reach, fame, and customer engagement. . Brand Marketing (Advertising, PR, Content, Retail, and Online Marketing) Oversee all aspects of brand marketing, including advertising, PR, content creation, and retail and online marketing, to drive reach, engagement, and brand consistency. Develop stand-out seasonal campaigns that capture White Stuff's personality, leveraging channels like paid social, video and out-of-home advertising to enhance reach. Create impactful media plans, optimising budget allocation across paid, earned, and owned media to maximise campaign and storytelling effectiveness. Lead PR strategies to secure coverage in top-tier fashion, lifestyle, and sustainability media, amplifying campaign, activation, and storytelling impact (e.g., sustainability, charity, customer-as-models). Produce innovative content (video, social media, editorial) for campaigns, collaborations, and events that drives engagement and integrates year-round storytelling around sustainability, charity, unique designs, independent spirits, and customer-as-models. Enhance retail marketing with in-store activations, events, and visual merchandising tied to campaigns and storytelling themes, ensuring brand identity consistency. Oversee online marketing, including email, digital content, influencers and social media, to ensure campaigns, storytelling, and e-commerce imagery boost digital reach and engagement. Oversee launch and development of White Stuff's loyalty program to build brand love, drive sign ups and increase frequency and value of customers. Creative Leadership Lead the creative direction of all brand assets, including tone of voice, visual identity, all campaign/event materials and BAU marketing and e-commerce imagery, ensuring consistency and relevance. Oversee production processes for all creative outputs, including studio photography, ensuring high-quality assets are delivered on time and within budget. Manage in-house creative teams and external agencies to produce innovative campaigns that integrate storytelling themes and build fame. Collaborate with product teams to ensure all new collections are marketed to their fullest, including sustainability innovations and other key product news Team Leadership Foster a collaborative, high-performance environment across Marketing, Creative, and Studio teams, ensuring work is delivered at pace and to very high standards. Mentor team members to develop skills in campaign creation, content development, storytelling, and studio output, driving work that enhances brand reach, fame, and customer engagement. Implement development programs, such as workshops or one-on-one coaching, to support team growth and align with brand and storytelling objectives. Monitor team performance, using feedback and metrics to drive continuous improvement and maintain a positive, inclusive culture. Collaboration & Stakeholder Management Work closely with the Managing Director of White Stuff to ensure all brand and marketing strategies align to the business and customer strategy. Partner with TFG London's Chief Brand Officer to ensure White Stuff continues to drive its distinctiveness and reach, sharing White Stuff's best practices for campaigns, storytelling, and creative outputs where relevant. Collaborate with trading, merchandising, product and digital teams to ensure seamless execution of campaigns, content, storytelling, and studio imagery, upholding brand identity. Represent White Stuff at industry events, activations, and collaborations to promote the brand's vision, storytelling, and enhance reach, fame, and engagement. Sustainability & Innovation Champion White Stuff's sustainability and charity commitments, ensuring 95%+ of collections use certified materials and integrating sustainability stories into campaigns, activations, and e-commerce imagery. Drive innovation in content, collaborations, campaigns, storytelling, and studio outputs, exploring new technologies to boost efficiencies, engagement and relevance. Experience 10+ years in senior brand management or marketing roles within fashion, lifestyle, or retail. Proven track record of growing brand reach through seasonal campaigns and media planning. Demonstrated success in building customer engagement through innovative content, collaborations, events, activations, and storytelling (e.g., sustainability, charity, customer-as-models). Extensive experience ensuring brand identity consistency across touchpoints and championing creative excellence. Proven leadership in fostering collaborative, high-performance teams in Marketing, Creative, and Studio environments. Expertise in overseeing advertising, PR, content, retail, and online marketing, plus creative and production. Success in managing in-house creative teams and external agency partnerships. Exposure to sustainability initiatives and storytelling in fashion or retail. Experience reporting to C-suite stakeholders, with ability to manage dual reporting lines. Skills & Competencies Strategic Thinking: Ability to develop strategies that maximise reach, engagement, creative consistency, studio output quality, storytelling, and team performance. Creative Vision: Strong aesthetic sensibility to create compelling campaigns and assets across all touchpoints while upholding brand identity. Commercial Acumen: Data-driven decision-making to optimise media planning and acitvations Collaboration: Exceptional interpersonal skills to align White Stuff and TFG London teams and foster a collaborative team environment. Innovation: Forward-thinking approach to leverage trends and technologies for engagement, fame, and relevance. Communication: Confident presenter, capable of articulating campaign, creative, storytelling, studio, and team vision click apply for full job details
Jul 24, 2025
Full time
White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and like minded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Who you are: You will be a highly ambitious and innovative brand and marketing leader, with proven experience of driving commercial growth on the back of impeccable brand execution. You will be highly entrepreneurial and enjoy working in fast-paced digitally focused growth businesses. As well as experience of working in a brand-led business, you will also have worked for a brand with a strong focus on customer experience and/or turning customers into fans. Primary objective of the job: The Head of Brand will lead the strategic development and execution of White Stuff's unique brand identity to win over new customers and deepen engagement with existing customers, reporting into the Managing Director and with a dotted line into the Group Chief Brand Officer. This role will take responsibility for all aspects of brand marketing (advertising, PR, content, retail, and online marketing) and creative and production, focusing on growing brand reach, enhancing customer engagement through storytelling, championing creative excellence, overseeing the White Stuff Studio, and fostering a collaborative team environment. The successful candidate will drive White Stuff's reputation as a modern, sustainable lifestyle brand, ensuring year-round storytelling around sustainability, charity, unique designs, independent spirits, and customer-as-models, while supporting multi-channel growth for the business. Key Objectives Grow Brand Reach: Continue to increase brand reach and frequency with stand-out seasonal campaigns, highly engaging original content and impactful media planning across advertising, PR, and digital channels. Enhance Customer Engagement and Storytelling: Build on White Stuff's high levels of customer engagement, achieving increases in engagement metrics (e.g., customer loyalty via retention and increased spend, social media interactions, event participation, influencer coverage) through innovative content, collaborations, events, and activations, while ensuring year-round storytelling around sustainability, charity, unique designs, championing independent spirits, and casting customers as models. Champion Creative Excellence: Ensure White Stuff's brand identity is consistently upheld across all touchpoints (retail, online, wholesale, marketing), acting as the brand's creative champion within the business, while creating innovative campaigns that enhance cultural relevance and shift brand sentiment and consideration. Oversee White Stuff Studio: Oversee the White Stuff Studio to ensure daily e-commerce imagery output is consistently on-brand and continuously elevating, achieving 100% adherence to production budgets and timelines as well as brand elevating video content. Lead the Team: Foster a collaborative environment across Marketing, Creative, and Studio teams, working at pace and to very high standards, while mentoring team members to develop work that builds brand reach, fame, and customer engagement. . Brand Marketing (Advertising, PR, Content, Retail, and Online Marketing) Oversee all aspects of brand marketing, including advertising, PR, content creation, and retail and online marketing, to drive reach, engagement, and brand consistency. Develop stand-out seasonal campaigns that capture White Stuff's personality, leveraging channels like paid social, video and out-of-home advertising to enhance reach. Create impactful media plans, optimising budget allocation across paid, earned, and owned media to maximise campaign and storytelling effectiveness. Lead PR strategies to secure coverage in top-tier fashion, lifestyle, and sustainability media, amplifying campaign, activation, and storytelling impact (e.g., sustainability, charity, customer-as-models). Produce innovative content (video, social media, editorial) for campaigns, collaborations, and events that drives engagement and integrates year-round storytelling around sustainability, charity, unique designs, independent spirits, and customer-as-models. Enhance retail marketing with in-store activations, events, and visual merchandising tied to campaigns and storytelling themes, ensuring brand identity consistency. Oversee online marketing, including email, digital content, influencers and social media, to ensure campaigns, storytelling, and e-commerce imagery boost digital reach and engagement. Oversee launch and development of White Stuff's loyalty program to build brand love, drive sign ups and increase frequency and value of customers. Creative Leadership Lead the creative direction of all brand assets, including tone of voice, visual identity, all campaign/event materials and BAU marketing and e-commerce imagery, ensuring consistency and relevance. Oversee production processes for all creative outputs, including studio photography, ensuring high-quality assets are delivered on time and within budget. Manage in-house creative teams and external agencies to produce innovative campaigns that integrate storytelling themes and build fame. Collaborate with product teams to ensure all new collections are marketed to their fullest, including sustainability innovations and other key product news Team Leadership Foster a collaborative, high-performance environment across Marketing, Creative, and Studio teams, ensuring work is delivered at pace and to very high standards. Mentor team members to develop skills in campaign creation, content development, storytelling, and studio output, driving work that enhances brand reach, fame, and customer engagement. Implement development programs, such as workshops or one-on-one coaching, to support team growth and align with brand and storytelling objectives. Monitor team performance, using feedback and metrics to drive continuous improvement and maintain a positive, inclusive culture. Collaboration & Stakeholder Management Work closely with the Managing Director of White Stuff to ensure all brand and marketing strategies align to the business and customer strategy. Partner with TFG London's Chief Brand Officer to ensure White Stuff continues to drive its distinctiveness and reach, sharing White Stuff's best practices for campaigns, storytelling, and creative outputs where relevant. Collaborate with trading, merchandising, product and digital teams to ensure seamless execution of campaigns, content, storytelling, and studio imagery, upholding brand identity. Represent White Stuff at industry events, activations, and collaborations to promote the brand's vision, storytelling, and enhance reach, fame, and engagement. Sustainability & Innovation Champion White Stuff's sustainability and charity commitments, ensuring 95%+ of collections use certified materials and integrating sustainability stories into campaigns, activations, and e-commerce imagery. Drive innovation in content, collaborations, campaigns, storytelling, and studio outputs, exploring new technologies to boost efficiencies, engagement and relevance. Experience 10+ years in senior brand management or marketing roles within fashion, lifestyle, or retail. Proven track record of growing brand reach through seasonal campaigns and media planning. Demonstrated success in building customer engagement through innovative content, collaborations, events, activations, and storytelling (e.g., sustainability, charity, customer-as-models). Extensive experience ensuring brand identity consistency across touchpoints and championing creative excellence. Proven leadership in fostering collaborative, high-performance teams in Marketing, Creative, and Studio environments. Expertise in overseeing advertising, PR, content, retail, and online marketing, plus creative and production. Success in managing in-house creative teams and external agency partnerships. Exposure to sustainability initiatives and storytelling in fashion or retail. Experience reporting to C-suite stakeholders, with ability to manage dual reporting lines. Skills & Competencies Strategic Thinking: Ability to develop strategies that maximise reach, engagement, creative consistency, studio output quality, storytelling, and team performance. Creative Vision: Strong aesthetic sensibility to create compelling campaigns and assets across all touchpoints while upholding brand identity. Commercial Acumen: Data-driven decision-making to optimise media planning and acitvations Collaboration: Exceptional interpersonal skills to align White Stuff and TFG London teams and foster a collaborative team environment. Innovation: Forward-thinking approach to leverage trends and technologies for engagement, fame, and relevance. Communication: Confident presenter, capable of articulating campaign, creative, storytelling, studio, and team vision click apply for full job details

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