Job Description What if you could shape a career as unique as you? At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons. About Working in PMCM: The Project Management and Commercial Management (PMCM) discipline at WSP involves overseeing the successful delivery of large-scale building and infrastructure projects. This includes ensuring projects are completed on time, within budget, and to the highest quality standards. Working in PMCM means being at the forefront of innovation, collaborating with diverse teams, and making a tangible impact on our built environment. A little more about your role We have an exciting opportunity for a Senior Project Manager with relevant expertise gained within a Property, Construction or Infrastructure Consultancy, to join our growing PMCM Team in Belfast. You will work with, and support, our PMCM team on exciting large scale, multi-million-pound projects within both the Public and Private Sectors. A typical week might include: Working within a Team, you will be supported by a Project Director and Associate Director, to plan, control and deliver activities during the pre-construction and construction stages. Engaging with Clients, Internal and External Consultants, and Specialist Suppliers Running Project and Design Team meetings, preparation of reports, minutes, and other documented deliverables Communicating with other WSP teams across the UK Progressing your project/s and ensuring that activities are completed on time Supporting our Project Management commissions to achieve safe, sustainable and efficient outcomes Developing and maintaining relationships with clients, peers and others who are influential in providing future business Leading or supporting business development activities Your Team You will be part of WSP's wider PMCM team, offering you further opportunities to work on exciting projects across the UK. Your future development will be actively supported, within a supportive and caring culture, with access to WSP's full range of training and development tools and resources. Your working week will be exciting, challenging and varied, and you will be empowered to drive your own career development. You will integrate into our team's flexible working culture, attending meetings remotely and in-person, attending client offices and construction sites as appropriate to meet the needs of each client and project. We'd love to hear from you if you have: Demonstrable capability in Project Management with relevant professional experience You hold professional membership in relevant institutions (including ICE, RICS or APM). Want to grow and develop your Project Management career within a Global Business. Have a proven Project Management background within a Consultancy environment, working as part of a project team and/or leading your own projects. Can demonstrate your ability to coordinate and manage teams to consistently deliver projects. Demonstratable experience of using common standard form contracts including NEC, JCT and ICC. Are passionate about construction, innovation and industry best practice initiatives. An industry recognised qualification in NEC would be advantageous. Hold a relevant degree, or similar higher education qualification. Why Join WSP? At WSP, we offer a collaborative and inclusive work environment where you can grow your career and make a meaningful impact. We provide competitive compensation, comprehensive benefits, and opportunities for professional development. If you are a passionate and experienced Project Manager looking for a challenging and rewarding opportunity, we would love to hear from you! Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Diversity We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Jun 26, 2025
Full time
Job Description What if you could shape a career as unique as you? At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons. About Working in PMCM: The Project Management and Commercial Management (PMCM) discipline at WSP involves overseeing the successful delivery of large-scale building and infrastructure projects. This includes ensuring projects are completed on time, within budget, and to the highest quality standards. Working in PMCM means being at the forefront of innovation, collaborating with diverse teams, and making a tangible impact on our built environment. A little more about your role We have an exciting opportunity for a Senior Project Manager with relevant expertise gained within a Property, Construction or Infrastructure Consultancy, to join our growing PMCM Team in Belfast. You will work with, and support, our PMCM team on exciting large scale, multi-million-pound projects within both the Public and Private Sectors. A typical week might include: Working within a Team, you will be supported by a Project Director and Associate Director, to plan, control and deliver activities during the pre-construction and construction stages. Engaging with Clients, Internal and External Consultants, and Specialist Suppliers Running Project and Design Team meetings, preparation of reports, minutes, and other documented deliverables Communicating with other WSP teams across the UK Progressing your project/s and ensuring that activities are completed on time Supporting our Project Management commissions to achieve safe, sustainable and efficient outcomes Developing and maintaining relationships with clients, peers and others who are influential in providing future business Leading or supporting business development activities Your Team You will be part of WSP's wider PMCM team, offering you further opportunities to work on exciting projects across the UK. Your future development will be actively supported, within a supportive and caring culture, with access to WSP's full range of training and development tools and resources. Your working week will be exciting, challenging and varied, and you will be empowered to drive your own career development. You will integrate into our team's flexible working culture, attending meetings remotely and in-person, attending client offices and construction sites as appropriate to meet the needs of each client and project. We'd love to hear from you if you have: Demonstrable capability in Project Management with relevant professional experience You hold professional membership in relevant institutions (including ICE, RICS or APM). Want to grow and develop your Project Management career within a Global Business. Have a proven Project Management background within a Consultancy environment, working as part of a project team and/or leading your own projects. Can demonstrate your ability to coordinate and manage teams to consistently deliver projects. Demonstratable experience of using common standard form contracts including NEC, JCT and ICC. Are passionate about construction, innovation and industry best practice initiatives. An industry recognised qualification in NEC would be advantageous. Hold a relevant degree, or similar higher education qualification. Why Join WSP? At WSP, we offer a collaborative and inclusive work environment where you can grow your career and make a meaningful impact. We provide competitive compensation, comprehensive benefits, and opportunities for professional development. If you are a passionate and experienced Project Manager looking for a challenging and rewarding opportunity, we would love to hear from you! Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Diversity We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Mortgage Services Sales Manager Lead a high-performing team. Deliver growth. Make an impact. We are currently seeking a dedicated and results-oriented Mortgage Services Sales Manager to oversee and lead a team of 8 Mortgage Consultants across 7 busy branches in the Brighton region. This is a key leadership opportunity for individuals with a strong background in mortgage advice and sales who are ready to step up and take full accountability for driving performance, delivering results, and nurturing talent within a successful and expanding area. What's in it for you? Competitive basic salary OTE circa £65,000 Company car or car allowance Uncapped commission structure Comprehensive training and induction Progressive career opportunities within a national network Access to private medical care, pension scheme, and holiday entitlement Company incentives and recognition schemes Key Responsibilities Manage, motivate, and develop your team of Mortgage Consultants to consistently exceed business targets and deliver excellent customer outcomes. Monitor performance metrics, coaching for improvement, and ensuring compliance with industry standards and internal policies. Build strong relationships with estate agency leaders to align mortgage and property sales goals. Implement group strategies locally to support sustainable business growth. Maintain a high level of personal accountability and deliver a culture of continuous improvement and customer focus. Your Background & Experience Full CeMAP qualification (or equivalent) is essential. Proven experience in mortgage sales, ideally in a leadership or area support role. Sound knowledge of mortgage, protection, and financial services products. A proactive and structured leadership style, capable of influencing and Inspiring teams to reach ambitious targets. About Us Sequence is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. MS02603
Jun 26, 2025
Full time
Mortgage Services Sales Manager Lead a high-performing team. Deliver growth. Make an impact. We are currently seeking a dedicated and results-oriented Mortgage Services Sales Manager to oversee and lead a team of 8 Mortgage Consultants across 7 busy branches in the Brighton region. This is a key leadership opportunity for individuals with a strong background in mortgage advice and sales who are ready to step up and take full accountability for driving performance, delivering results, and nurturing talent within a successful and expanding area. What's in it for you? Competitive basic salary OTE circa £65,000 Company car or car allowance Uncapped commission structure Comprehensive training and induction Progressive career opportunities within a national network Access to private medical care, pension scheme, and holiday entitlement Company incentives and recognition schemes Key Responsibilities Manage, motivate, and develop your team of Mortgage Consultants to consistently exceed business targets and deliver excellent customer outcomes. Monitor performance metrics, coaching for improvement, and ensuring compliance with industry standards and internal policies. Build strong relationships with estate agency leaders to align mortgage and property sales goals. Implement group strategies locally to support sustainable business growth. Maintain a high level of personal accountability and deliver a culture of continuous improvement and customer focus. Your Background & Experience Full CeMAP qualification (or equivalent) is essential. Proven experience in mortgage sales, ideally in a leadership or area support role. Sound knowledge of mortgage, protection, and financial services products. A proactive and structured leadership style, capable of influencing and Inspiring teams to reach ambitious targets. About Us Sequence is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. MS02603
Mortgage Services Sales Manager Lead a high-performing team. Deliver growth. Make an impact. We are currently seeking a dedicated and results-oriented Mortgage Services Sales Manager to oversee and lead a team of at least 10 Mortgage Consultants across 8 busy branches in the Hertfordshire and Buckinghamshire region. This is a fantastic opportunity to lead one of the company's top 10 performing regions, known for its consistent success and high-performing teams. This is a key leadership role for individuals with a strong background in mortgage advice and sales who are ready to step up and take full accountability for driving performance, delivering results, and nurturing talent within a successful and expanding area. What's in it for you? Competitive basic salary OTE circa £80,000+ Company car or car allowance Uncapped commission structure Comprehensive training and induction Progressive career opportunities within a national network Access to private medical care, pension scheme, and holiday entitlement Company incentives and recognition schemes Key Responsibilities Manage, motivate, and develop your team of Mortgage Consultants to consistently exceed business targets and deliver excellent customer outcomes. Monitor performance metrics, coaching for improvement, and ensuring compliance with industry standards and internal policies. Build strong relationships with estate agency leaders to align mortgage and property sales goals. Implement group strategies locally to support sustainable business growth. Maintain a high level of personal accountability and deliver a culture of continuous improvement and customer focus. Your Background & Experience Full CeMAP qualification (or equivalent) is essential. Proven experience in mortgage sales, ideally in a leadership or area support role. Sound knowledge of mortgage, protection, and financial services products. A proactive and structured leadership style, capable of influencing and Inspiring teams to reach ambitious targets. About Us Sequence is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. MS02607
Jun 26, 2025
Full time
Mortgage Services Sales Manager Lead a high-performing team. Deliver growth. Make an impact. We are currently seeking a dedicated and results-oriented Mortgage Services Sales Manager to oversee and lead a team of at least 10 Mortgage Consultants across 8 busy branches in the Hertfordshire and Buckinghamshire region. This is a fantastic opportunity to lead one of the company's top 10 performing regions, known for its consistent success and high-performing teams. This is a key leadership role for individuals with a strong background in mortgage advice and sales who are ready to step up and take full accountability for driving performance, delivering results, and nurturing talent within a successful and expanding area. What's in it for you? Competitive basic salary OTE circa £80,000+ Company car or car allowance Uncapped commission structure Comprehensive training and induction Progressive career opportunities within a national network Access to private medical care, pension scheme, and holiday entitlement Company incentives and recognition schemes Key Responsibilities Manage, motivate, and develop your team of Mortgage Consultants to consistently exceed business targets and deliver excellent customer outcomes. Monitor performance metrics, coaching for improvement, and ensuring compliance with industry standards and internal policies. Build strong relationships with estate agency leaders to align mortgage and property sales goals. Implement group strategies locally to support sustainable business growth. Maintain a high level of personal accountability and deliver a culture of continuous improvement and customer focus. Your Background & Experience Full CeMAP qualification (or equivalent) is essential. Proven experience in mortgage sales, ideally in a leadership or area support role. Sound knowledge of mortgage, protection, and financial services products. A proactive and structured leadership style, capable of influencing and Inspiring teams to reach ambitious targets. About Us Sequence is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. MS02607
Looking for your next step in property sales? haart Doncaster is hiring a Sales Adviser who will be instrumental in identifying new opportunities and representing our brand locally. We want someone who is outgoing, commercially minded, and committed to helping our business grow from the ground up. Be part of a supportive, ambitious, and high-performing team dedicated to your success and career progression. If you have a passion for sales, property, and delivering outstanding customer service, this is the perfect opportunity to grow and thrive in the property industry. As a Sales Adviser at haart Estate Agents in Doncaster, you will receive: £25000 basic salary Complete on target earnings of £37000 per year Additional commission scheme Access to company-wide incentive programmes. Full-time working hours: 8:30am to 6pm four weekdays per week, and 9am to 5pm every Saturday Additional benefits as a Sales Adviser at haart Estate Agents in Doncaster: 30 days annual leave (includes bank holidays ) Enrolment at the Spicerhaart Learning & Development Centre Continued training as you grow and develop within your role Career progression opportunities Employee Assistance Programme (24/7 access to our confidential helpline) Eye care Employee Referral Bonus Company Pension Scheme Personal 'Talk Time' with our CEOs Opportunity to earn a place in the CEO Exclusive Achievers Club Eligibility for our annual black tie Elevate Awards, in categories related to your role Your journey as a Sales Adviser will begin with one week at the Spicerhaart Learning & Development Centre: Purpose-built training location Industry-leading training delivered through one-to-one and group sessions Day-to-day learning led by our industry experts Fully-paid hotel stay for the duration of your training at our Learning & Development Centre in Colchester, depending on travel time and distance An exciting second week at the L&D Centre within your first five-to-six weeks of employment. How you will make an impact as a Sales Adviser at haart Estate Agents in Doncaster: Ensuring that your daily/weekly/monthly business targets are always met. You will be the custodian of the Spicerhaart Ways for Valuation generation activities within the branch operation. Proactively communicate with all Valuation opportunities contained within our ROSIE software system through high levels of outbound call volumes ensuring that we are always keeping in touch. Ensuring that all call out campaigns targeted at properties for sale are fulfilled and that the ROSIE operating standards are maintained. Attend the Morning Meeting prepared with updates on the week's valuation pipeline. Lead as the Canvassing Champion, implementing a structured door-knocking and zonal canvassing strategy in accordance with the Spicerhaart Way, tracking new listings, withdrawn properties, and opportunities to generate leads. Ensure that ROSIE is utilised appropriately to manage market leads effectively so that no lead is lost. Proactively engage in daily 1:1 meetings with your line manager to identify coaching and business development opportunities. Ensuring that all portal opportunities driven through Rightmove Opportunity Manager and On The Market Valuation Manager are effectively managed on a daily basis. Managing and responding to intranet leads daily. Using ROSIE appropriately to ensure that all Local Owner to Sell (LOTS) customers are communicated with frequently with relevant discussion always looking to close down the Valuation opportunity. Generate referral business through first class customer engagement. Engage in local canvassing and prospecting activities in line with company processes, including social media, door knocking, telephone prospecting, and leaflet distribution. Be responsible for building your own personal brand through frequent social media and video usage. Take inbound calls ensuring that applicant registration is fulfilled in line with company training and that all opportunities for Valuations, viewings and Financial Services are identified and closed. Always looking for named 5 Google review opportunities from customers that you are engaging with as to build brand and personal reputation. The characteristics that will make you a successful Sales Adviser at haart Estate Agents in Doncaster: Passion Ambition Drive Strong work ethic Positive mindset Professional Good communicator People skills Customer-focused Respectful The Finer Details To be eligible to apply for this role, you will need: Full, clean UK driving licence. Access to your own vehicle, which must be in good condition. Ability to work both independently and within a team. Basic IT proficiency and a keen eye for detail. Legal entitlement to live and work in the UK as per the Immigration, Asylum, and Nationality Act 2006. Evidence of right to work in the UK, such as: Passport, or Birth Certificate. At some point(s) in your application process, you will be required to interview via video call. Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone. Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy. Employee referrals are subject to the terms stated in our Employee Referral Scheme. Please note : If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme. Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Please visit: Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Jun 26, 2025
Full time
Looking for your next step in property sales? haart Doncaster is hiring a Sales Adviser who will be instrumental in identifying new opportunities and representing our brand locally. We want someone who is outgoing, commercially minded, and committed to helping our business grow from the ground up. Be part of a supportive, ambitious, and high-performing team dedicated to your success and career progression. If you have a passion for sales, property, and delivering outstanding customer service, this is the perfect opportunity to grow and thrive in the property industry. As a Sales Adviser at haart Estate Agents in Doncaster, you will receive: £25000 basic salary Complete on target earnings of £37000 per year Additional commission scheme Access to company-wide incentive programmes. Full-time working hours: 8:30am to 6pm four weekdays per week, and 9am to 5pm every Saturday Additional benefits as a Sales Adviser at haart Estate Agents in Doncaster: 30 days annual leave (includes bank holidays ) Enrolment at the Spicerhaart Learning & Development Centre Continued training as you grow and develop within your role Career progression opportunities Employee Assistance Programme (24/7 access to our confidential helpline) Eye care Employee Referral Bonus Company Pension Scheme Personal 'Talk Time' with our CEOs Opportunity to earn a place in the CEO Exclusive Achievers Club Eligibility for our annual black tie Elevate Awards, in categories related to your role Your journey as a Sales Adviser will begin with one week at the Spicerhaart Learning & Development Centre: Purpose-built training location Industry-leading training delivered through one-to-one and group sessions Day-to-day learning led by our industry experts Fully-paid hotel stay for the duration of your training at our Learning & Development Centre in Colchester, depending on travel time and distance An exciting second week at the L&D Centre within your first five-to-six weeks of employment. How you will make an impact as a Sales Adviser at haart Estate Agents in Doncaster: Ensuring that your daily/weekly/monthly business targets are always met. You will be the custodian of the Spicerhaart Ways for Valuation generation activities within the branch operation. Proactively communicate with all Valuation opportunities contained within our ROSIE software system through high levels of outbound call volumes ensuring that we are always keeping in touch. Ensuring that all call out campaigns targeted at properties for sale are fulfilled and that the ROSIE operating standards are maintained. Attend the Morning Meeting prepared with updates on the week's valuation pipeline. Lead as the Canvassing Champion, implementing a structured door-knocking and zonal canvassing strategy in accordance with the Spicerhaart Way, tracking new listings, withdrawn properties, and opportunities to generate leads. Ensure that ROSIE is utilised appropriately to manage market leads effectively so that no lead is lost. Proactively engage in daily 1:1 meetings with your line manager to identify coaching and business development opportunities. Ensuring that all portal opportunities driven through Rightmove Opportunity Manager and On The Market Valuation Manager are effectively managed on a daily basis. Managing and responding to intranet leads daily. Using ROSIE appropriately to ensure that all Local Owner to Sell (LOTS) customers are communicated with frequently with relevant discussion always looking to close down the Valuation opportunity. Generate referral business through first class customer engagement. Engage in local canvassing and prospecting activities in line with company processes, including social media, door knocking, telephone prospecting, and leaflet distribution. Be responsible for building your own personal brand through frequent social media and video usage. Take inbound calls ensuring that applicant registration is fulfilled in line with company training and that all opportunities for Valuations, viewings and Financial Services are identified and closed. Always looking for named 5 Google review opportunities from customers that you are engaging with as to build brand and personal reputation. The characteristics that will make you a successful Sales Adviser at haart Estate Agents in Doncaster: Passion Ambition Drive Strong work ethic Positive mindset Professional Good communicator People skills Customer-focused Respectful The Finer Details To be eligible to apply for this role, you will need: Full, clean UK driving licence. Access to your own vehicle, which must be in good condition. Ability to work both independently and within a team. Basic IT proficiency and a keen eye for detail. Legal entitlement to live and work in the UK as per the Immigration, Asylum, and Nationality Act 2006. Evidence of right to work in the UK, such as: Passport, or Birth Certificate. At some point(s) in your application process, you will be required to interview via video call. Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone. Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy. Employee referrals are subject to the terms stated in our Employee Referral Scheme. Please note : If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme. Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Please visit: Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Join Our Team as a Sales Adviser in Sheerness! Are you a driven and customer-focused individual looking for an exciting career in sales? We're hiring Sales Advisers across multiple locations! Be part of a supportive, ambitious, and high-performing team dedicated to your success and career progression. If you have a passion for sales, property, and delivering outstanding customer service, this is the perfect opportunity to grow and thrive in the property industry. What You'll Do: ️ Canvass and prospect for new business opportunities ️ Build strong relationships within the local community ️ Drive market share and increase brand awareness ️ Represent our estate agency with professionalism and enthusiasm If you're passionate about sales and want to work in a fast-paced, rewarding environment, apply today and be part of our successful team! Get in touch now! As a Sales Adviser at haart Estate Agents in Sheerness, you will receive: £25000 basic salary Complete on target earnings of £37000 per year Additional commission scheme Access to company-wide incentive programmes. Full-time working hours: 8:30am to 6pm four weekdays per week, and 9am to 5pm every Saturday Additional benefits as a Sales Adviser in haart Estate Agents in Sheerness: 30 days annual leave (includes bank holidays ) Enrolment at the Spicerhaart Learning & Development Centre Continued training as you grow and develop within your role Career progression opportunities Employee Assistance Programme (24/7 access to our confidential helpline) Eye care Employee Referral Bonus Company Pension Scheme Personal 'Talk Time' with our CEOs Opportunity to earn a place in the CEO Exclusive Achievers Club Eligibility for our annual black tie Elevate Awards, in categories related to your role Your journey as a Sales Adviser will begin with two weeks at the Spicerhaart Learning & Development Centre: Purpose-built training location Industry-leading training delivered through one-to-one and group sessions Day-to-day learning led by our industry experts Fully-paid hotel stay for the duration of your training at our Learning & Development Centre in Colchester How you will make an impact as a Sales Adviser at haart Estate Agents in Sheerness: Ensuring that your daily/weekly/monthly business targets are always met. You will be the custodian of the Spicerhaart Ways for Valuation generation activities within the branch operation. Proactively communicate with all Valuation opportunities contained within our ROSIE software system through high levels of outbound call volumes ensuring that we are always keeping in touch. Ensuring that all call out campaigns targeted at properties for sale are fulfilled and that the ROSIE operating standards are maintained. Attend the Morning Meeting prepared with updates on the week's valuation pipeline. Lead as the Canvassing Champion, implementing a structured door-knocking and zonal canvassing strategy in accordance with the Spicerhaart Way, tracking new listings, withdrawn properties, and opportunities to generate leads. Ensure that ROSIE is utilised appropriately to manage market leads effectively so that no lead is lost. Proactively engage in daily 1:1 meetings with your line manager to identify coaching and business development opportunities. Ensuring that all portal opportunities driven through Rightmove Opportunity Manager and On The Market Valuation Manager are effectively managed on a daily basis. Managing and responding to intranet leads daily. Using ROSIE appropriately to ensure that all Local Owner to Sell (LOTS) customers are communicated with frequently with relevant discussion always looking to close down the Valuation opportunity. Generate referral business through first class customer engagement. Engage in local canvassing and prospecting activities in line with company processes, including social media, door knocking, telephone prospecting, and leaflet distribution. Be responsible for building your own personal brand through frequent social media and video usage. Take inbound calls ensuring that applicant registration is fulfilled in line with company training and that all opportunities for Valuations, viewings and Financial Services are identified and closed. Always looking for named 5 Google review opportunities from customers that you are engaging with as to build brand and personal reputation. The characteristics that will make you a successful Sales Adviser at haart Estate Agents in Sheerness: Passion Ambition Drive Strong work ethic Positive mindset Professional Good communicator People skills Customer-focused Respectful The Finer Details To be eligible to apply for this role, you will need: Full, clean UK driving licence. Access to your own vehicle, which must be in good condition. Ability to work both independently and within a team. Basic IT proficiency and a keen eye for detail. Legal entitlement to live and work in the UK as per the Immigration, Asylum, and Nationality Act 2006. Evidence of right to work in the UK, such as: Passport, or Birth Certificate. At some point(s) in your application process, you will be required to interview via video call. Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone. Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy. Employee referrals are subject to the terms stated in our Employee Referral Scheme. Please note : If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme. Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Please visit: Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: indsa
Jun 26, 2025
Full time
Join Our Team as a Sales Adviser in Sheerness! Are you a driven and customer-focused individual looking for an exciting career in sales? We're hiring Sales Advisers across multiple locations! Be part of a supportive, ambitious, and high-performing team dedicated to your success and career progression. If you have a passion for sales, property, and delivering outstanding customer service, this is the perfect opportunity to grow and thrive in the property industry. What You'll Do: ️ Canvass and prospect for new business opportunities ️ Build strong relationships within the local community ️ Drive market share and increase brand awareness ️ Represent our estate agency with professionalism and enthusiasm If you're passionate about sales and want to work in a fast-paced, rewarding environment, apply today and be part of our successful team! Get in touch now! As a Sales Adviser at haart Estate Agents in Sheerness, you will receive: £25000 basic salary Complete on target earnings of £37000 per year Additional commission scheme Access to company-wide incentive programmes. Full-time working hours: 8:30am to 6pm four weekdays per week, and 9am to 5pm every Saturday Additional benefits as a Sales Adviser in haart Estate Agents in Sheerness: 30 days annual leave (includes bank holidays ) Enrolment at the Spicerhaart Learning & Development Centre Continued training as you grow and develop within your role Career progression opportunities Employee Assistance Programme (24/7 access to our confidential helpline) Eye care Employee Referral Bonus Company Pension Scheme Personal 'Talk Time' with our CEOs Opportunity to earn a place in the CEO Exclusive Achievers Club Eligibility for our annual black tie Elevate Awards, in categories related to your role Your journey as a Sales Adviser will begin with two weeks at the Spicerhaart Learning & Development Centre: Purpose-built training location Industry-leading training delivered through one-to-one and group sessions Day-to-day learning led by our industry experts Fully-paid hotel stay for the duration of your training at our Learning & Development Centre in Colchester How you will make an impact as a Sales Adviser at haart Estate Agents in Sheerness: Ensuring that your daily/weekly/monthly business targets are always met. You will be the custodian of the Spicerhaart Ways for Valuation generation activities within the branch operation. Proactively communicate with all Valuation opportunities contained within our ROSIE software system through high levels of outbound call volumes ensuring that we are always keeping in touch. Ensuring that all call out campaigns targeted at properties for sale are fulfilled and that the ROSIE operating standards are maintained. Attend the Morning Meeting prepared with updates on the week's valuation pipeline. Lead as the Canvassing Champion, implementing a structured door-knocking and zonal canvassing strategy in accordance with the Spicerhaart Way, tracking new listings, withdrawn properties, and opportunities to generate leads. Ensure that ROSIE is utilised appropriately to manage market leads effectively so that no lead is lost. Proactively engage in daily 1:1 meetings with your line manager to identify coaching and business development opportunities. Ensuring that all portal opportunities driven through Rightmove Opportunity Manager and On The Market Valuation Manager are effectively managed on a daily basis. Managing and responding to intranet leads daily. Using ROSIE appropriately to ensure that all Local Owner to Sell (LOTS) customers are communicated with frequently with relevant discussion always looking to close down the Valuation opportunity. Generate referral business through first class customer engagement. Engage in local canvassing and prospecting activities in line with company processes, including social media, door knocking, telephone prospecting, and leaflet distribution. Be responsible for building your own personal brand through frequent social media and video usage. Take inbound calls ensuring that applicant registration is fulfilled in line with company training and that all opportunities for Valuations, viewings and Financial Services are identified and closed. Always looking for named 5 Google review opportunities from customers that you are engaging with as to build brand and personal reputation. The characteristics that will make you a successful Sales Adviser at haart Estate Agents in Sheerness: Passion Ambition Drive Strong work ethic Positive mindset Professional Good communicator People skills Customer-focused Respectful The Finer Details To be eligible to apply for this role, you will need: Full, clean UK driving licence. Access to your own vehicle, which must be in good condition. Ability to work both independently and within a team. Basic IT proficiency and a keen eye for detail. Legal entitlement to live and work in the UK as per the Immigration, Asylum, and Nationality Act 2006. Evidence of right to work in the UK, such as: Passport, or Birth Certificate. At some point(s) in your application process, you will be required to interview via video call. Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone. Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy. Employee referrals are subject to the terms stated in our Employee Referral Scheme. Please note : If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme. Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Please visit: Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: indsa
The Vacancy Wates have an opportunity for a Site Surveyor to join our Wates team within our Reactive Division. You will be working out of our Streatham office on our repairs and voids contracts. The focus of this role will be to produce the commercial outputs and effectively monitor/exercise cost control, as well as to liaise with client representative/s to ensure compliance with contractual service standards, to ensure the company operates efficiently and profitably. Key Accountabilities will include: Develop and encourage project team performance encouraging and ensuring that Wates' main contractual obligations and or strategies are executed and regularly reviewed Complete and submit monthly Cost Value Reconciliations (CVR) and progress reports Demonstrate understanding of internal and external tender strategies / build up and work to the profit plan Agree external valuations / cash flow to maximise project value Work with the Commercial Manager to agree and produce main and subcontract final accounts Ensure all Wates subcontract management / process obligations are complete with particular reference to Procurement, Measurement and valuation, Contractual instructions / notices / orders as well as Health and Safety We are looking for someone with financial and commercial awareness with a clear commitment to a customer-centres service. To be successful in the role you will already have relevant commercial skills and experience including the ability to maximise value recovery, cost control and cash management as well as effectively use / understand financial reports and software. Alongside this you will be a confident communicator, able to demonstrate the ability to form and develop relationships with the client, Project Surveyors, internal team and supply chain. The role would be based between office and site, with some home working. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
Jun 26, 2025
Full time
The Vacancy Wates have an opportunity for a Site Surveyor to join our Wates team within our Reactive Division. You will be working out of our Streatham office on our repairs and voids contracts. The focus of this role will be to produce the commercial outputs and effectively monitor/exercise cost control, as well as to liaise with client representative/s to ensure compliance with contractual service standards, to ensure the company operates efficiently and profitably. Key Accountabilities will include: Develop and encourage project team performance encouraging and ensuring that Wates' main contractual obligations and or strategies are executed and regularly reviewed Complete and submit monthly Cost Value Reconciliations (CVR) and progress reports Demonstrate understanding of internal and external tender strategies / build up and work to the profit plan Agree external valuations / cash flow to maximise project value Work with the Commercial Manager to agree and produce main and subcontract final accounts Ensure all Wates subcontract management / process obligations are complete with particular reference to Procurement, Measurement and valuation, Contractual instructions / notices / orders as well as Health and Safety We are looking for someone with financial and commercial awareness with a clear commitment to a customer-centres service. To be successful in the role you will already have relevant commercial skills and experience including the ability to maximise value recovery, cost control and cash management as well as effectively use / understand financial reports and software. Alongside this you will be a confident communicator, able to demonstrate the ability to form and develop relationships with the client, Project Surveyors, internal team and supply chain. The role would be based between office and site, with some home working. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
The Vacancy Due to ongoing success here at Wates we have an brand new opportunity for a Site Manager to join our planned maintenance team on A FIXED TERM CONTRACT until the end of the year. As the Site Manager you will be working on a planned works contract which includes kitchens, bathrooms, roofing replacements and electrical works. This role is working closely with one of our social housing partners in the East Midlands area so ideally, we are looking for an experienced site manager within planned works and having worked with similar clients. The primary focus of this role will be to ensure a project is built safely, economically to the agreed timescales and quality standards. Key Accountabilities will include: Responsible for input into and programming the works/short-term programming of works. Manage Operatives, Sub-Contractors and Suppliers to ensure quality control is always maintained along with Health and safety. Attend pre- and post-inspection works and advise on appropriate action and job requirements and assist with design solutions. This resulting in the successful delivery and handover of schemes. Carry out Weekly Site Progress reports per scheme that will be file electronically as well as submitting to Project Manager. Ensure that once works are completed, the full and completed job packs are sent to the Project Manager at the office along with completion details to guarantee a swift invoicing procedure to eliminate WIP (work In Progress) & certify cash flow. We are looking for an experienced Site Manager with a successful track record of managing projects within the social housing arena ideally having experience with planned works. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
Jun 26, 2025
Full time
The Vacancy Due to ongoing success here at Wates we have an brand new opportunity for a Site Manager to join our planned maintenance team on A FIXED TERM CONTRACT until the end of the year. As the Site Manager you will be working on a planned works contract which includes kitchens, bathrooms, roofing replacements and electrical works. This role is working closely with one of our social housing partners in the East Midlands area so ideally, we are looking for an experienced site manager within planned works and having worked with similar clients. The primary focus of this role will be to ensure a project is built safely, economically to the agreed timescales and quality standards. Key Accountabilities will include: Responsible for input into and programming the works/short-term programming of works. Manage Operatives, Sub-Contractors and Suppliers to ensure quality control is always maintained along with Health and safety. Attend pre- and post-inspection works and advise on appropriate action and job requirements and assist with design solutions. This resulting in the successful delivery and handover of schemes. Carry out Weekly Site Progress reports per scheme that will be file electronically as well as submitting to Project Manager. Ensure that once works are completed, the full and completed job packs are sent to the Project Manager at the office along with completion details to guarantee a swift invoicing procedure to eliminate WIP (work In Progress) & certify cash flow. We are looking for an experienced Site Manager with a successful track record of managing projects within the social housing arena ideally having experience with planned works. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Our Soil, Groundwater and Remediation (SGR) Services team are looking for enthusiastic Environmental Graduate Consultants in our Manchester, Leeds, Bristol or Birmingham offices from July 2025 onwards. About our Team At AECOM our Team has one of the largest environmental site investigation and assessment divisions in the UK&I part of a wider organisation with an unprecedented global footprint, serving clients in many sectors including property and development, oil and gas, industrial and manufacturing, major infrastructure/ transportation, water and the public sector (including local and national regulators). The team has a well-established network of specialists in the UK&I and around the world which enriches the prospects for graduates, allow the learning of advanced technology applications and contribute to our best practice and strong safety culture. Projects We work for leading UK and international clients on commissions of varying scale across all sectors, such as industrial, pharmaceutical, strategic land holders, ports, road and rail. Here's what you'll do: When a graduate starts with us, we pair them with an experienced member of the team who will guide and mentor them through their initial period working on live projects. You work as part of a team who will support you in your learning and development through our mentoring and graduate development programme. Key duties will include: Designing and undertaking desk studies, site investigations, risk assessments and remediation solutions including laboratory procurement for environmental analysis, data analysis, factual and interpretative report writing. You will coordinate field service/ laboratory subcontractors and fully supervise ground investigation works, collecting soil and groundwater samples/ data during assessment and remedial action activities at various sites in the UK and overseas. You will learn to compile and interpret field and analytical data into conceptual models to inform risk assessments for human health, ground/ surface water and ground gas/vapour and design mitigation measures/remediation solutions. You will be an advocate of best health and safety practice and make sure issues are addressed throughout the life of a project. You will learn how to implement AECOM's industry leading principles of environmental protection and sustainability (our role within the circular economy) within the context of the SGR Services business. Enjoy the Perks At AECOM, you'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. Here is what you will get from us! On the job support and learning When a graduate starts at AECOM, we pair them with a senior member of the team who will guide and mentor them through their initial period working on live projects and business development tasks, to support with any technical queries. Graduate Development Programme Our 2-year graduate ADVANCE programme is designed to help you build your career in AECOM. You will attend several instructor-led training sessions where you will meet and hear from people across the business and take part in a series of interactive activities to equip you with the knowledge and skills you need to succeed in your role. Alongside the instructor-led elements of the ADVANCE programme, you will also engage with an online curriculum via AECOM University and can join the ADV ANCE webinar series. We will provide you with all the support and tools you need to achieve your professional development ambitions, which may include Chartership with the relevant international professional institution. We have more than 750 graduates on our programmes across the UK and Ireland from more than 40 different disciplines, each making a tangible difference to the environment in which we live and work. See our digital early careers e-brochure here Professional Institutes you may work towards include the Chartered Institute for Water and Environmental Management (CIWEM), Geological Society of London (GSL) - to become a Chartered Geologist or Scientist, Institute for Environmental Sciences (IES) - to become a Chartered Environmentalist; Society of Brownfield Risk Assessment (SoBRA) to become an accredited Risk Assessor. For certain roles training may be given via Specialists in Land Condition (SiLC), The Site Management Safety Training Scheme and/or the UKPIA / SPA Petrol Retail Contractors Safety Passport. Qualifications Ready to push the limits of what's possible? Here's what we're looking for: MSc preferred but not essential. A degree in Environmental Engineering, Engineering Geology, Applied Geology, Exploration Geology, Environmental Geology, Physical Geography, Hydrology, Civil and Environmental Engineering, Process Engineering (to include modules on land contamination), Environmental Management, Environmental Science, Mineral Resources, Environmental Chemistry, Land Reclamation and Restoration, Environmental Assessment and Control - all must have contaminated land interest. You will also have the following: Knowledge: Practical application of geological and hydro-geological concepts• Chemistry Good Microsoft Office skills essential such as Word, Excel & PowerPoint You must have an interest in contaminated land Skills: Willingness and ability to work outdoors in sometimes challenging conditions Willingness and ability to travel and work away from home for periods of time (supported by the business) A full driving licence, or access to reliable transport, would be beneficial as the role will involve travel for site surveys possibly with equipment which could not be transported via public transport. Flexible with working hours and locations, frequent travel within 1 - 2 hrs drive of home office, and occasionally further afield. Ability to communicate effectively to internal and external clients, both verbally & in writing with the confidence to engage with a variety of people (clients, colleagues, stakeholders and sub-contractors alike) and the aptitude to rationally explain, explore and discuss technical issues and capture feedback Willingness and ability to learn and rapidly master new tasks and work under pressure, responding to changing project and programme demands Ability to structure & prioritise work effectively through close cooperation with the team as a whole Ability to work in a team and independently without losing initiative & focus Strong research and report writing (including web-based research) Strong numerate skills Self-starter, develops and delivers work under own initiative. Enthusiastic, hard-working, with ambition and drive Solid attention to detail and thorough approach to work Commercial awareness for business development, marketing, and proposal preparation. Preferred Qualifications: Field investigation experience Experience collecting groundwater data and samples Understanding of contaminated land assessment Understanding of field sampling and data review. Some experience of working in a corporate environment (within or outside of environmental consultancy) Fluency in other languages is an advantage Previous experience of working in a consultancy environment would be beneficial, including work placements or relevant voluntary experience. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Additional Information Applicants are encouraged to apply as early as possible since CVs will be reviewed . click apply for full job details
Jun 26, 2025
Full time
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Our Soil, Groundwater and Remediation (SGR) Services team are looking for enthusiastic Environmental Graduate Consultants in our Manchester, Leeds, Bristol or Birmingham offices from July 2025 onwards. About our Team At AECOM our Team has one of the largest environmental site investigation and assessment divisions in the UK&I part of a wider organisation with an unprecedented global footprint, serving clients in many sectors including property and development, oil and gas, industrial and manufacturing, major infrastructure/ transportation, water and the public sector (including local and national regulators). The team has a well-established network of specialists in the UK&I and around the world which enriches the prospects for graduates, allow the learning of advanced technology applications and contribute to our best practice and strong safety culture. Projects We work for leading UK and international clients on commissions of varying scale across all sectors, such as industrial, pharmaceutical, strategic land holders, ports, road and rail. Here's what you'll do: When a graduate starts with us, we pair them with an experienced member of the team who will guide and mentor them through their initial period working on live projects. You work as part of a team who will support you in your learning and development through our mentoring and graduate development programme. Key duties will include: Designing and undertaking desk studies, site investigations, risk assessments and remediation solutions including laboratory procurement for environmental analysis, data analysis, factual and interpretative report writing. You will coordinate field service/ laboratory subcontractors and fully supervise ground investigation works, collecting soil and groundwater samples/ data during assessment and remedial action activities at various sites in the UK and overseas. You will learn to compile and interpret field and analytical data into conceptual models to inform risk assessments for human health, ground/ surface water and ground gas/vapour and design mitigation measures/remediation solutions. You will be an advocate of best health and safety practice and make sure issues are addressed throughout the life of a project. You will learn how to implement AECOM's industry leading principles of environmental protection and sustainability (our role within the circular economy) within the context of the SGR Services business. Enjoy the Perks At AECOM, you'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. Here is what you will get from us! On the job support and learning When a graduate starts at AECOM, we pair them with a senior member of the team who will guide and mentor them through their initial period working on live projects and business development tasks, to support with any technical queries. Graduate Development Programme Our 2-year graduate ADVANCE programme is designed to help you build your career in AECOM. You will attend several instructor-led training sessions where you will meet and hear from people across the business and take part in a series of interactive activities to equip you with the knowledge and skills you need to succeed in your role. Alongside the instructor-led elements of the ADVANCE programme, you will also engage with an online curriculum via AECOM University and can join the ADV ANCE webinar series. We will provide you with all the support and tools you need to achieve your professional development ambitions, which may include Chartership with the relevant international professional institution. We have more than 750 graduates on our programmes across the UK and Ireland from more than 40 different disciplines, each making a tangible difference to the environment in which we live and work. See our digital early careers e-brochure here Professional Institutes you may work towards include the Chartered Institute for Water and Environmental Management (CIWEM), Geological Society of London (GSL) - to become a Chartered Geologist or Scientist, Institute for Environmental Sciences (IES) - to become a Chartered Environmentalist; Society of Brownfield Risk Assessment (SoBRA) to become an accredited Risk Assessor. For certain roles training may be given via Specialists in Land Condition (SiLC), The Site Management Safety Training Scheme and/or the UKPIA / SPA Petrol Retail Contractors Safety Passport. Qualifications Ready to push the limits of what's possible? Here's what we're looking for: MSc preferred but not essential. A degree in Environmental Engineering, Engineering Geology, Applied Geology, Exploration Geology, Environmental Geology, Physical Geography, Hydrology, Civil and Environmental Engineering, Process Engineering (to include modules on land contamination), Environmental Management, Environmental Science, Mineral Resources, Environmental Chemistry, Land Reclamation and Restoration, Environmental Assessment and Control - all must have contaminated land interest. You will also have the following: Knowledge: Practical application of geological and hydro-geological concepts• Chemistry Good Microsoft Office skills essential such as Word, Excel & PowerPoint You must have an interest in contaminated land Skills: Willingness and ability to work outdoors in sometimes challenging conditions Willingness and ability to travel and work away from home for periods of time (supported by the business) A full driving licence, or access to reliable transport, would be beneficial as the role will involve travel for site surveys possibly with equipment which could not be transported via public transport. Flexible with working hours and locations, frequent travel within 1 - 2 hrs drive of home office, and occasionally further afield. Ability to communicate effectively to internal and external clients, both verbally & in writing with the confidence to engage with a variety of people (clients, colleagues, stakeholders and sub-contractors alike) and the aptitude to rationally explain, explore and discuss technical issues and capture feedback Willingness and ability to learn and rapidly master new tasks and work under pressure, responding to changing project and programme demands Ability to structure & prioritise work effectively through close cooperation with the team as a whole Ability to work in a team and independently without losing initiative & focus Strong research and report writing (including web-based research) Strong numerate skills Self-starter, develops and delivers work under own initiative. Enthusiastic, hard-working, with ambition and drive Solid attention to detail and thorough approach to work Commercial awareness for business development, marketing, and proposal preparation. Preferred Qualifications: Field investigation experience Experience collecting groundwater data and samples Understanding of contaminated land assessment Understanding of field sampling and data review. Some experience of working in a corporate environment (within or outside of environmental consultancy) Fluency in other languages is an advantage Previous experience of working in a consultancy environment would be beneficial, including work placements or relevant voluntary experience. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Additional Information Applicants are encouraged to apply as early as possible since CVs will be reviewed . click apply for full job details
Company Description At Turner & Townsend, we are passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 245 offices worldwide. The Defence Infrastructure Cost Centre provides support to projects that range in complexity and size with our service offerings spanning across Programme and Project Management, Project Planning, Cost Engineering, Risk Management, and Commercial Disciplines. We provide support to the full project lifecycle both pre-contract and post contract, delivering infrastructure projects on behalf of our clients, that range from several hundred thousand pounds in value to major projects and programmes worth over £200M. Due to growing client requirements, we are actively looking to expand the team and have talented individuals join us who will support our Defence client portfolio, whilst further developing their career, working on a range of complex and challenging commissions. Job Description About Us: In the UK, Turner & Townsend partners with a diverse portfolio of clients across sectors including Health, Local Government, Higher Education, Highways, Utilities, Rail, and Defence. This breadth of experience offers our people the opportunity to work on some of the most exciting and high-impact programmes in the country. We are a Tier 1 supplier of Project and Programme Management Services to the UK Ministry of Defence and key strategic Defence suppliers. Our work plays a vital role in supporting national security while helping our clients achieve better, more resilient outcomes. Role Overview and Purpose: We have an exciting opportunity for a Cost Controller (Project Controls Engineer Grade) to join our growing Defence South East team. You'll play a key role in delivering cost control and performance management services across a portfolio of high-profile projects and programmes. This is a dynamic and rewarding role that offers you the opportunity to work at the forefront of UK Defence. As part of our award-winning Cost Control and Project Controls community, you'll collaborate with experienced professionals, contribute to innovative solutions, and benefit from a strong network of knowledge-sharing and development opportunities. There has never been a better time to advance your career in the Defence sector with Turner & Townsend - where your expertise will help shape the future of UK Defence. Key Responsibilities: Work collaboratively with project delivery teams as part of a wider cost control function, or independently with support from experienced cost professionals. Implement, administer, and maintain cost control systems and procedures to monitor project budgets, commitments, expenditures, and forecasts. Support the development and maintenance of a robust, integrated Performance Measurement Baseline (PMB) in collaboration with the Integrated Project Team, ensuring alignment with the change control process. Assist in the creation of Cost Breakdown Structures (CBS) and align time-phased budgets with the Work Breakdown Structure (WBS) to enable accurate cost tracking and control. Prepare accruals to ensure timely and accurate reflection of the Actual Cost of Work Performed (ACWP) in project cost data. Develop and maintain cost tracking tools as needed, and generate regular cost reports, including Earned Value Analysis (EVA) to assess project performance. Provide cost input to support the development of Change Requests, participate in change control boards, and integrate approved changes into the project baseline. Update project forecasts to maintain an accurate and comprehensive Estimate to Complete (ETC). Deliver timely and accurate cost information to support project status reporting, performance management, and informed decision-making by project leadership. Working Location: Turner & Townsend recognises the importance of helping its employees harmonise their work and home life by offering hybrid working, that enable them to balance their working life with other priorities. At the same time T&T recognises that employee office and site attendance must at all times remain in line with the demands of the business and clients. Currently, we anticipate you being on client sites or Turner & Townsend offices 60% of your time, but this may flex depending on client and business requirements. The office is not the only place work gets done, but it is increasingly important for teams to be stronger together by learning, collaborating, and creating amazing work together. About you: We're seeking individuals with a strong background in performance and reporting management, ideally gained within the Defence sector or a similarly complex and regulated environment. Just as important as your technical expertise is your desire to be part of a high-performing, collaborative team that's committed to delivering world-class outcomes for our growing network of Defence clients. Turner & Townsend is looking for the right people to join our team - if you do not fulfil 100% of the advert but think you can add value to our teams and clients please apply or reach out to the recruiter for a discussion. Experience and Skills: Proven experience in cost control and project controls within complex, large-scale infrastructure or Defence sector programmes. Strong understanding of cost management principles, including budgeting, forecasting, accruals, earned value management (EVM), and cost performance analysis. Demonstrated ability to develop and maintain Cost Breakdown Structures (CBS) and align them with Work Breakdown Structures (WBS) and project schedules. Experience producing high-quality cost reports and dashboards, with the ability to communicate complex financial data clearly to stakeholders at all levels. Strong stakeholder engagement and leadership skills, with experience managing or mentoring junior cost professionals and working collaboratively across multidisciplinary teams. Sector-specific experience in Defence or Nuclear industries, with an understanding of the regulatory, commercial, and security frameworks that govern these environments. Proven ability to build and maintain trusted advisor relationships with clients, contributing to long-term partnerships and repeat business. Experience coordinating contractors, consultants, and advisors across multiple, concurrent projects, ensuring alignment and delivery against programme objectives. Practical experience using Microsoft Excel and other MS Office applications for cost tracking, analysis, and reporting. Proficiency in Cost Management tools and software, such as ECOSYS, PRISM, COBRA or similar platforms. Awareness of how cost control integrates with other project controls disciplines, including scheduling, risk management, reporting, and change control-with the ability to collaborate effectively across these functions. Desirable Experience Experience working with UK Government departments and agencies, particularly on complex infrastructure or capital investment programmes. Proven ability to lead and manage multidisciplinary project teams, fostering collaboration and delivering successful outcomes through strategic direction and influence. Broader project management expertise, including change management, stakeholder engagement, and governance across the project lifecycle. Qualifications Must hold, or be eligible to obtain, UK Ministry of Defence Security Clearance (SC or higher); UK passport required. Degree qualified in a relevant technical, engineering, or management discipline, or possess equivalent professional qualifications and demonstrable experience in Cost Control. Membership of a recognised professional body such as the Association for Project Management (APM) or Royal Institution of Chartered Surveyors (RICS). A UK driving license or the ability to travel to client sites across the region as required is essential. Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees . click apply for full job details
Jun 26, 2025
Full time
Company Description At Turner & Townsend, we are passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 245 offices worldwide. The Defence Infrastructure Cost Centre provides support to projects that range in complexity and size with our service offerings spanning across Programme and Project Management, Project Planning, Cost Engineering, Risk Management, and Commercial Disciplines. We provide support to the full project lifecycle both pre-contract and post contract, delivering infrastructure projects on behalf of our clients, that range from several hundred thousand pounds in value to major projects and programmes worth over £200M. Due to growing client requirements, we are actively looking to expand the team and have talented individuals join us who will support our Defence client portfolio, whilst further developing their career, working on a range of complex and challenging commissions. Job Description About Us: In the UK, Turner & Townsend partners with a diverse portfolio of clients across sectors including Health, Local Government, Higher Education, Highways, Utilities, Rail, and Defence. This breadth of experience offers our people the opportunity to work on some of the most exciting and high-impact programmes in the country. We are a Tier 1 supplier of Project and Programme Management Services to the UK Ministry of Defence and key strategic Defence suppliers. Our work plays a vital role in supporting national security while helping our clients achieve better, more resilient outcomes. Role Overview and Purpose: We have an exciting opportunity for a Cost Controller (Project Controls Engineer Grade) to join our growing Defence South East team. You'll play a key role in delivering cost control and performance management services across a portfolio of high-profile projects and programmes. This is a dynamic and rewarding role that offers you the opportunity to work at the forefront of UK Defence. As part of our award-winning Cost Control and Project Controls community, you'll collaborate with experienced professionals, contribute to innovative solutions, and benefit from a strong network of knowledge-sharing and development opportunities. There has never been a better time to advance your career in the Defence sector with Turner & Townsend - where your expertise will help shape the future of UK Defence. Key Responsibilities: Work collaboratively with project delivery teams as part of a wider cost control function, or independently with support from experienced cost professionals. Implement, administer, and maintain cost control systems and procedures to monitor project budgets, commitments, expenditures, and forecasts. Support the development and maintenance of a robust, integrated Performance Measurement Baseline (PMB) in collaboration with the Integrated Project Team, ensuring alignment with the change control process. Assist in the creation of Cost Breakdown Structures (CBS) and align time-phased budgets with the Work Breakdown Structure (WBS) to enable accurate cost tracking and control. Prepare accruals to ensure timely and accurate reflection of the Actual Cost of Work Performed (ACWP) in project cost data. Develop and maintain cost tracking tools as needed, and generate regular cost reports, including Earned Value Analysis (EVA) to assess project performance. Provide cost input to support the development of Change Requests, participate in change control boards, and integrate approved changes into the project baseline. Update project forecasts to maintain an accurate and comprehensive Estimate to Complete (ETC). Deliver timely and accurate cost information to support project status reporting, performance management, and informed decision-making by project leadership. Working Location: Turner & Townsend recognises the importance of helping its employees harmonise their work and home life by offering hybrid working, that enable them to balance their working life with other priorities. At the same time T&T recognises that employee office and site attendance must at all times remain in line with the demands of the business and clients. Currently, we anticipate you being on client sites or Turner & Townsend offices 60% of your time, but this may flex depending on client and business requirements. The office is not the only place work gets done, but it is increasingly important for teams to be stronger together by learning, collaborating, and creating amazing work together. About you: We're seeking individuals with a strong background in performance and reporting management, ideally gained within the Defence sector or a similarly complex and regulated environment. Just as important as your technical expertise is your desire to be part of a high-performing, collaborative team that's committed to delivering world-class outcomes for our growing network of Defence clients. Turner & Townsend is looking for the right people to join our team - if you do not fulfil 100% of the advert but think you can add value to our teams and clients please apply or reach out to the recruiter for a discussion. Experience and Skills: Proven experience in cost control and project controls within complex, large-scale infrastructure or Defence sector programmes. Strong understanding of cost management principles, including budgeting, forecasting, accruals, earned value management (EVM), and cost performance analysis. Demonstrated ability to develop and maintain Cost Breakdown Structures (CBS) and align them with Work Breakdown Structures (WBS) and project schedules. Experience producing high-quality cost reports and dashboards, with the ability to communicate complex financial data clearly to stakeholders at all levels. Strong stakeholder engagement and leadership skills, with experience managing or mentoring junior cost professionals and working collaboratively across multidisciplinary teams. Sector-specific experience in Defence or Nuclear industries, with an understanding of the regulatory, commercial, and security frameworks that govern these environments. Proven ability to build and maintain trusted advisor relationships with clients, contributing to long-term partnerships and repeat business. Experience coordinating contractors, consultants, and advisors across multiple, concurrent projects, ensuring alignment and delivery against programme objectives. Practical experience using Microsoft Excel and other MS Office applications for cost tracking, analysis, and reporting. Proficiency in Cost Management tools and software, such as ECOSYS, PRISM, COBRA or similar platforms. Awareness of how cost control integrates with other project controls disciplines, including scheduling, risk management, reporting, and change control-with the ability to collaborate effectively across these functions. Desirable Experience Experience working with UK Government departments and agencies, particularly on complex infrastructure or capital investment programmes. Proven ability to lead and manage multidisciplinary project teams, fostering collaboration and delivering successful outcomes through strategic direction and influence. Broader project management expertise, including change management, stakeholder engagement, and governance across the project lifecycle. Qualifications Must hold, or be eligible to obtain, UK Ministry of Defence Security Clearance (SC or higher); UK passport required. Degree qualified in a relevant technical, engineering, or management discipline, or possess equivalent professional qualifications and demonstrable experience in Cost Control. Membership of a recognised professional body such as the Association for Project Management (APM) or Royal Institution of Chartered Surveyors (RICS). A UK driving license or the ability to travel to client sites across the region as required is essential. Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees . click apply for full job details
Customer Experience Manager page is loaded Customer Experience Manager Solicitar remote type On-site locations London, GBR time type Full time posted on Publicado ayer job requisition id REQ434393 JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Bewonder , a dynamic team part of JLL, is seeking an enthusiastic and driven Customer Experience Manager to support the delivery of customer experience products and services as part of various client customer experience strategies. Core Function The Customer Experience Manager is responsible for supporting in the delivery of customer experience products and services as part of various client customer experience strategies. The key goals are: Support in the growth of Bewonder customer experience division financial targets. Implementation of customer experience products and services with a view to improving occupier satisfaction. Maintain and evolve Bewonder's occupier satisfaction index. Maintain outstanding levels in Bewonder client satisfaction. This role would suit someone who has a background in or exposure to the management of commercial real estate. The successful candidate would ideally understand and appreciate the day-to-day operational challenges for managing agents, occupiers, property owners and community activation. They may have had relevant exposure to customer experience and wish to pursue a career within the discipline. It is essential that the individual understands CSAT (customer satisfaction) and NPS (Net Promoter Score) data collection, analysis, and related action planning. They should be proficient in report writing and feel confident with direct interaction and communication with clients. They will be mentored by the Senior CX Strategy Director and report to the Customer Experience Lead but will be expected to act on their own initiative. Success will be down to their passion for customer experience, 'can do' attitude, determination, energy, and drive. Principle Responsibilities The Customer Experience Manager will be responsible for, but not limited to, the following: Working with the Senior CX Strategy Director and CX Lead, co-ordinate and support the delivery of various projects as part of client customer experience strategies. Support in the delivery and evolution of Bewonder's CX methodology. Working on multiple quantitative and qualitative projects within the business and with clients, to provide insight. Build customer surveys and co-ordinate associated digital campaigns using CX platform Qualtrics. Present insight in a stimulating and engaging way which is suitable for the audiences it is aimed at and produce a clear set of identifiable actions. Engage with external research partners as appropriate and having ownership for these relationships. Build CX reporting and dashboards using CX platform Qualtrics and other business intelligence software. Support in delivering scoping/ discovery workshops in activities such as Customer Journey Mapping and Voice of the Customer programmes. Create Customer Journey Maps as required using mapping software Uxpressia or equivalent. Carry-out required fieldwork in the delivery of CX products such as Customer Journey Mapping, Voice of the Customer, CX Audits & Community Strategy. Active participation in the evolution of the CX methodology and suite of products and services that support it. Creation of client presentations and support with industry award and pitch documents. Support in ensuring new business pipeline is accurately reflected in agency management platform Synergist. Accurately recording their time/ outputs in agency resource management platform Synergist. Ensure clients are aware of the range of services and products offered by or through Bewonder and the wider JLL group. Represent Bewonder at networking/ industry/ occupier events. Attend conferences, workshops, training, and events to improve on existing knowledge and skills. Playing an active role in the delivery of Bewonder and JLL's Property and Asset Management (PAM) strategy. Support with the growth of Customer Experience financial targets. To act as a champion in Customer Experience. To promote one team behaviour. Undertake other related duties as directed by the Senior Customer Experience Strategy Director, Customer Experience Lead and Head of Bewonder . Required skills, qualities & personal attributes A passion for customer experience as a discipline is an essential requirement of the role. Experience of working within a property management environment, with an understanding of occupier relationship management and service partner performance is essential. Previous experience within a customer experience role is desirable. Effective communication and confident presentation skills. Comfortable and confident with direct interaction and communication with clients. Strong report writing skills essential. Can demonstrate structured thinking and logical reasoning and the ability to translate this through management information, dashboards, and analyses for consumption across the business including governance meetings and external regulatory bodies. Experience of using CRM would be helpful, understanding of CRM essential. Experience in customer journey mapping desirable, understanding of essential. Experience in voice of the customer programmes essential. Tech savvy essential. Strong Microsoft Excel and PowerPoint skills essential. Self-motivated. Delivers results under tight deadlines. Curious mind with the ability to solution orientate. Desire to deliver high standards and to promote this quality in others. Ability to utilise all available resources to deliver the service and resolve problems as a team. Be a contributor to team goals. Educated to degree level desirable. About Bewonder We are a creative consultancy that prides itself on our integrated approach to crafting genuinely inspiring experiences. We help organisations get inside the hearts and minds of people by focusing on brand, digital and human experiences that contribute to driving purposeful change. Known for our unique ideas, we collaborate with leading brands from The Crown Estate, Amazon and Aviva to Barclays, BP and Network Rail. Our promise to 'connect brands and spaces with hearts and minds' is centred around four core values: We work best when we work as one - W e work together as one team, committed to the success of our clients and of each other. Our supportive team mindset enables us to connect, collaborate and understand each other, always learning and succeeding together. We inspire to make an impact - W e always look beyond the present to deliver future value through transformative insights and provocative thinking. We champion an open-minded culture rooted in learning and inspiration to generate deeper thinking. We live and lead in our truest form - W e understand that it's not what we say but what we do that matters. We embrace authenticity to empower people to be genuine and build strong, trusting foundations. We are always faithful to our word, our purpose and our brand. We take pride in every detail - we know that our work is essential , and we take pride in doing it well. Our decisions and choices are part of a carefully considered approach, consciously ensuring we can be proud of what we do and achieve. These values are essential for our work and are personal values we seek in all team members . Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data . click apply for full job details
Jun 26, 2025
Full time
Customer Experience Manager page is loaded Customer Experience Manager Solicitar remote type On-site locations London, GBR time type Full time posted on Publicado ayer job requisition id REQ434393 JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Bewonder , a dynamic team part of JLL, is seeking an enthusiastic and driven Customer Experience Manager to support the delivery of customer experience products and services as part of various client customer experience strategies. Core Function The Customer Experience Manager is responsible for supporting in the delivery of customer experience products and services as part of various client customer experience strategies. The key goals are: Support in the growth of Bewonder customer experience division financial targets. Implementation of customer experience products and services with a view to improving occupier satisfaction. Maintain and evolve Bewonder's occupier satisfaction index. Maintain outstanding levels in Bewonder client satisfaction. This role would suit someone who has a background in or exposure to the management of commercial real estate. The successful candidate would ideally understand and appreciate the day-to-day operational challenges for managing agents, occupiers, property owners and community activation. They may have had relevant exposure to customer experience and wish to pursue a career within the discipline. It is essential that the individual understands CSAT (customer satisfaction) and NPS (Net Promoter Score) data collection, analysis, and related action planning. They should be proficient in report writing and feel confident with direct interaction and communication with clients. They will be mentored by the Senior CX Strategy Director and report to the Customer Experience Lead but will be expected to act on their own initiative. Success will be down to their passion for customer experience, 'can do' attitude, determination, energy, and drive. Principle Responsibilities The Customer Experience Manager will be responsible for, but not limited to, the following: Working with the Senior CX Strategy Director and CX Lead, co-ordinate and support the delivery of various projects as part of client customer experience strategies. Support in the delivery and evolution of Bewonder's CX methodology. Working on multiple quantitative and qualitative projects within the business and with clients, to provide insight. Build customer surveys and co-ordinate associated digital campaigns using CX platform Qualtrics. Present insight in a stimulating and engaging way which is suitable for the audiences it is aimed at and produce a clear set of identifiable actions. Engage with external research partners as appropriate and having ownership for these relationships. Build CX reporting and dashboards using CX platform Qualtrics and other business intelligence software. Support in delivering scoping/ discovery workshops in activities such as Customer Journey Mapping and Voice of the Customer programmes. Create Customer Journey Maps as required using mapping software Uxpressia or equivalent. Carry-out required fieldwork in the delivery of CX products such as Customer Journey Mapping, Voice of the Customer, CX Audits & Community Strategy. Active participation in the evolution of the CX methodology and suite of products and services that support it. Creation of client presentations and support with industry award and pitch documents. Support in ensuring new business pipeline is accurately reflected in agency management platform Synergist. Accurately recording their time/ outputs in agency resource management platform Synergist. Ensure clients are aware of the range of services and products offered by or through Bewonder and the wider JLL group. Represent Bewonder at networking/ industry/ occupier events. Attend conferences, workshops, training, and events to improve on existing knowledge and skills. Playing an active role in the delivery of Bewonder and JLL's Property and Asset Management (PAM) strategy. Support with the growth of Customer Experience financial targets. To act as a champion in Customer Experience. To promote one team behaviour. Undertake other related duties as directed by the Senior Customer Experience Strategy Director, Customer Experience Lead and Head of Bewonder . Required skills, qualities & personal attributes A passion for customer experience as a discipline is an essential requirement of the role. Experience of working within a property management environment, with an understanding of occupier relationship management and service partner performance is essential. Previous experience within a customer experience role is desirable. Effective communication and confident presentation skills. Comfortable and confident with direct interaction and communication with clients. Strong report writing skills essential. Can demonstrate structured thinking and logical reasoning and the ability to translate this through management information, dashboards, and analyses for consumption across the business including governance meetings and external regulatory bodies. Experience of using CRM would be helpful, understanding of CRM essential. Experience in customer journey mapping desirable, understanding of essential. Experience in voice of the customer programmes essential. Tech savvy essential. Strong Microsoft Excel and PowerPoint skills essential. Self-motivated. Delivers results under tight deadlines. Curious mind with the ability to solution orientate. Desire to deliver high standards and to promote this quality in others. Ability to utilise all available resources to deliver the service and resolve problems as a team. Be a contributor to team goals. Educated to degree level desirable. About Bewonder We are a creative consultancy that prides itself on our integrated approach to crafting genuinely inspiring experiences. We help organisations get inside the hearts and minds of people by focusing on brand, digital and human experiences that contribute to driving purposeful change. Known for our unique ideas, we collaborate with leading brands from The Crown Estate, Amazon and Aviva to Barclays, BP and Network Rail. Our promise to 'connect brands and spaces with hearts and minds' is centred around four core values: We work best when we work as one - W e work together as one team, committed to the success of our clients and of each other. Our supportive team mindset enables us to connect, collaborate and understand each other, always learning and succeeding together. We inspire to make an impact - W e always look beyond the present to deliver future value through transformative insights and provocative thinking. We champion an open-minded culture rooted in learning and inspiration to generate deeper thinking. We live and lead in our truest form - W e understand that it's not what we say but what we do that matters. We embrace authenticity to empower people to be genuine and build strong, trusting foundations. We are always faithful to our word, our purpose and our brand. We take pride in every detail - we know that our work is essential , and we take pride in doing it well. Our decisions and choices are part of a carefully considered approach, consciously ensuring we can be proud of what we do and achieve. These values are essential for our work and are personal values we seek in all team members . Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data . click apply for full job details
We are looking for a dedicated and eager Trainee Property Manager to join our team in Romford. This is a fantastic opportunity for someone looking to begin their career in property management, with full training and support provided. If you are enthusiastic, organised, and ready to learn, we would be excited to hear from you. As a Trainee Property Manager at haart Estate Agents in Romford , you will receive: £29000 OTE per year Uncapped commission Company Car (Full UK Driving Licence required ) Full-time working hours: 8:30am to 6pm weekdays, and 9am to 5pm one-in-four Saturdays. Your additional benefits as a Property Manager at haart Estate Agents in Romford : 30 days annual leave (includes bank holidays ) Enrolment at the Spicerhaart Learning & Development Centre Continued training as you grow and develop within your role Fully-funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership Career progression opportunities, including the opportunity for two promotions in your first 12 months of employment Employee Assistance Programme (24/7 access to our confidential helpline) Eye care Employee Referral Bonus Company Pension Scheme Personal 'Talk Time' with our CEOs Opportunity to earn a place on the plane for our annual Spicerhaart Incentive Trip Eligibility for our annual black tie Elevate Awards, in categories related to your role Your journey as a Property Manager will begin with one week at the Spicerhaart Learning & Development Centre : Purpose-built training location Industry-leading training delivered through one-to-one and group sessions Day-to-day learning led by our industry experts Fully-paid hotel stay for the duration of your training at our Learning & Development Centre Breakfast, lunch and an evening meal provided during your stay How you will make an impact as a Property Manager at haart Estate Agents in Romford : Booking and conducting property inspections Negotiating tenancy extensions and/or renewals Co-ordinating with contractors, to manage maintenance and/or repair issues at properties Deposit returns Resolving rental arrears Processing eviction requests Ensuring properties meet all regulatory health and safety standards Building and maintaining strong relationships with landlords and tenants Managing complaints Completing all check in and check out procedures, inc. full inventory reports The characteristics that will make you a successful Property Manager at haart Estate Agents in Romford : Passion Ambition Drive Strong work ethic Positive mindset Solution finder Good communicator People skills Customer-focused Resiliency Apply now! Full UK Driving Licence must be for manual transmission cars Terms & Conditions apply Please note: If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme. Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Please visit:
Jun 26, 2025
Full time
We are looking for a dedicated and eager Trainee Property Manager to join our team in Romford. This is a fantastic opportunity for someone looking to begin their career in property management, with full training and support provided. If you are enthusiastic, organised, and ready to learn, we would be excited to hear from you. As a Trainee Property Manager at haart Estate Agents in Romford , you will receive: £29000 OTE per year Uncapped commission Company Car (Full UK Driving Licence required ) Full-time working hours: 8:30am to 6pm weekdays, and 9am to 5pm one-in-four Saturdays. Your additional benefits as a Property Manager at haart Estate Agents in Romford : 30 days annual leave (includes bank holidays ) Enrolment at the Spicerhaart Learning & Development Centre Continued training as you grow and develop within your role Fully-funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership Career progression opportunities, including the opportunity for two promotions in your first 12 months of employment Employee Assistance Programme (24/7 access to our confidential helpline) Eye care Employee Referral Bonus Company Pension Scheme Personal 'Talk Time' with our CEOs Opportunity to earn a place on the plane for our annual Spicerhaart Incentive Trip Eligibility for our annual black tie Elevate Awards, in categories related to your role Your journey as a Property Manager will begin with one week at the Spicerhaart Learning & Development Centre : Purpose-built training location Industry-leading training delivered through one-to-one and group sessions Day-to-day learning led by our industry experts Fully-paid hotel stay for the duration of your training at our Learning & Development Centre Breakfast, lunch and an evening meal provided during your stay How you will make an impact as a Property Manager at haart Estate Agents in Romford : Booking and conducting property inspections Negotiating tenancy extensions and/or renewals Co-ordinating with contractors, to manage maintenance and/or repair issues at properties Deposit returns Resolving rental arrears Processing eviction requests Ensuring properties meet all regulatory health and safety standards Building and maintaining strong relationships with landlords and tenants Managing complaints Completing all check in and check out procedures, inc. full inventory reports The characteristics that will make you a successful Property Manager at haart Estate Agents in Romford : Passion Ambition Drive Strong work ethic Positive mindset Solution finder Good communicator People skills Customer-focused Resiliency Apply now! Full UK Driving Licence must be for manual transmission cars Terms & Conditions apply Please note: If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme. Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Please visit:
We are looking for a skilled and experienced Property Manager to join our team in Nottingham. If you have a proven track record in residential property management and are ready to take on a new challenge, we want to hear from you. This is an exciting opportunity to further your career with the U.K.'s largest independent property services company in a fast-paced and rewarding role. Ref: Indpm Benefits of being a Property Manager at haart Estate Agents in Nottingham Basic salary range of £20000 to £27500 per year, dependent on experience Up to £5400 in capped commission (in addition to basic salary) A further £2725 uncapped commission target (in addition to basic salary) Minimum on-target earnings of £28125+ per year, raising with experience Company Car Full-time working hours: 08:30-18:00 (weekdays) and 09:00-17:00 (one in every four Saturday's, with a day-in-lieu) Your additional benefits for being a Property Manager at haart Estate Agents in Nottingham Career progression opportunities Company smart phone, for completing role-related tasks Industry-leading training Earn a nationally recognised qualification (inc. ARLA) 24/7 Access to our Employee Assistance Programme, providing you support with your mental health, legal issues, and much more Eye care Up to £500 for each successful Employee Referral you make 30 days' annual leave Company Pension Scheme What you'll be doing as a Property Manager at haart Estate Agents in Nottingham Booking and conducting property inspections Negotiating tenancy extensions and/or renewals Co-ordinating with contractors, to manage maintenance and/or repair issues at properties Deposit returns Resolving rental arrears Processing eviction requests Ensuring properties meet all regulatory health and safety standards Building and maintaining strong relationships with landlords and tenants Managing complaints Completing all check in and check out procedures, inc. full inventory reports The skills and abilities you will need to be a Property Manager at haart Estate Agents in Nottingham A Full UK Driving Licence for a manual vehicle Previous experience in a Property Manager role, or customer-facing and/or administrative roles if no prior property management history Outstanding customer service Good telephone manner IT skills The Finer Details To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence for a manual car Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check At some point(s) in your application process, you may be required to interview via video call. Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone. Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy. Employee referrals are subject to the terms stated in our Employee Referral Scheme. 30 days' paid annual leave includes bank holidays - day in lieu if you happen to work the bank holiday. Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Please visit: Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Jun 26, 2025
Full time
We are looking for a skilled and experienced Property Manager to join our team in Nottingham. If you have a proven track record in residential property management and are ready to take on a new challenge, we want to hear from you. This is an exciting opportunity to further your career with the U.K.'s largest independent property services company in a fast-paced and rewarding role. Ref: Indpm Benefits of being a Property Manager at haart Estate Agents in Nottingham Basic salary range of £20000 to £27500 per year, dependent on experience Up to £5400 in capped commission (in addition to basic salary) A further £2725 uncapped commission target (in addition to basic salary) Minimum on-target earnings of £28125+ per year, raising with experience Company Car Full-time working hours: 08:30-18:00 (weekdays) and 09:00-17:00 (one in every four Saturday's, with a day-in-lieu) Your additional benefits for being a Property Manager at haart Estate Agents in Nottingham Career progression opportunities Company smart phone, for completing role-related tasks Industry-leading training Earn a nationally recognised qualification (inc. ARLA) 24/7 Access to our Employee Assistance Programme, providing you support with your mental health, legal issues, and much more Eye care Up to £500 for each successful Employee Referral you make 30 days' annual leave Company Pension Scheme What you'll be doing as a Property Manager at haart Estate Agents in Nottingham Booking and conducting property inspections Negotiating tenancy extensions and/or renewals Co-ordinating with contractors, to manage maintenance and/or repair issues at properties Deposit returns Resolving rental arrears Processing eviction requests Ensuring properties meet all regulatory health and safety standards Building and maintaining strong relationships with landlords and tenants Managing complaints Completing all check in and check out procedures, inc. full inventory reports The skills and abilities you will need to be a Property Manager at haart Estate Agents in Nottingham A Full UK Driving Licence for a manual vehicle Previous experience in a Property Manager role, or customer-facing and/or administrative roles if no prior property management history Outstanding customer service Good telephone manner IT skills The Finer Details To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence for a manual car Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check At some point(s) in your application process, you may be required to interview via video call. Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone. Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy. Employee referrals are subject to the terms stated in our Employee Referral Scheme. 30 days' paid annual leave includes bank holidays - day in lieu if you happen to work the bank holiday. Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Please visit: Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Property Manager Rutherglen, Glasgow Full Time - Monday to Thursday 9:00 am - 5:00 pm, Friday 9:00 am - 4:00 pm Up to £30,000.00 per year Our client is looking for a friendly and experienced Property Manager with a positive attitude and a strong focus on customer service to join their team in Glasgow. If you've worked in the Property Industry and have an understanding of property management p click apply for full job details
Jun 26, 2025
Full time
Property Manager Rutherglen, Glasgow Full Time - Monday to Thursday 9:00 am - 5:00 pm, Friday 9:00 am - 4:00 pm Up to £30,000.00 per year Our client is looking for a friendly and experienced Property Manager with a positive attitude and a strong focus on customer service to join their team in Glasgow. If you've worked in the Property Industry and have an understanding of property management p click apply for full job details
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We're looking for an experienced Motor Claims Handler to join our team in the Redhill office on a 12-month fixed-term contract. In this role, you'll be responsible for managing motor claims from cradle to grave, ensuring each case is handled efficiently, fairly, and with a strong focus on customer service. You should have experience of handling motor claims before and be able to demonstrate a strong understanding of key rules and regulations related to driving on the road. If you have a solid background in end-to-end motor claims handling and are looking to join a collaborative, professional environment, we'd love to hear from you. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? In accordance with Company guidelines and best practices: Analyses and applies policy coverage accurately to all assigned claims. Investigates assigned claims. Negotiates and settles claims proactively and reserves claims accurately, delivering a consistent quality service. Instructs, liaises with and manages external vendors and monitors the quality and cost of their services, ensuring required technical and company service standards are met. Authorises claim payments and reserves within agreed claims handling authority. Maintains data accuracy. Develops and maintains effective business relationships both externally and internally. Works as a team member providing such support as required by other members of the team and fully participates in individual and shared project work. Openly communicates knowledge of his/her actions with manager and colleagues in order to consider and better understand the impact on other technical, operational, sales and financial disciplines Proactively participates in training and other learning and development activities to maintain and enhance technical knowledge and other skills. Other duties as assigned. Perform other duties as assigned. Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. What Will Our Ideal Candidate Have? Some prior insurance related activity experience preferred (e.g. paralegal, insurance operations, insurance broker, Claim team or similar). Possess and demonstrate a level of general technical knowledge and other skills sufficient to handle assigned caseload of claims within designated handling authority. Is capable of handling claims competently in line with required technical standards, best practices and service level standards. Intermediate communication skills. Intermediate business perspective. Intermediate ability to build collaborative relationships. Intermediate openness to influence, flexibility. Demonstrates intermediate accountability and credibility. Intermediate ability to think analytically and strategically. Advanced customer focus. Intermediate ability to exercise sound judgment and decision making. Intermediate ability to work effectively as part of a team. Preferably currently working towards ACII qualification or candidates will be expected to have the APA (Accredited Product Adviser) qualification to meet the Minimum Competency Code for handling claims in Ireland. What is a Must Have? Minimum of 5 GCSEs including Maths and English or equivalent level of education. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
Jun 26, 2025
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We're looking for an experienced Motor Claims Handler to join our team in the Redhill office on a 12-month fixed-term contract. In this role, you'll be responsible for managing motor claims from cradle to grave, ensuring each case is handled efficiently, fairly, and with a strong focus on customer service. You should have experience of handling motor claims before and be able to demonstrate a strong understanding of key rules and regulations related to driving on the road. If you have a solid background in end-to-end motor claims handling and are looking to join a collaborative, professional environment, we'd love to hear from you. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? In accordance with Company guidelines and best practices: Analyses and applies policy coverage accurately to all assigned claims. Investigates assigned claims. Negotiates and settles claims proactively and reserves claims accurately, delivering a consistent quality service. Instructs, liaises with and manages external vendors and monitors the quality and cost of their services, ensuring required technical and company service standards are met. Authorises claim payments and reserves within agreed claims handling authority. Maintains data accuracy. Develops and maintains effective business relationships both externally and internally. Works as a team member providing such support as required by other members of the team and fully participates in individual and shared project work. Openly communicates knowledge of his/her actions with manager and colleagues in order to consider and better understand the impact on other technical, operational, sales and financial disciplines Proactively participates in training and other learning and development activities to maintain and enhance technical knowledge and other skills. Other duties as assigned. Perform other duties as assigned. Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. What Will Our Ideal Candidate Have? Some prior insurance related activity experience preferred (e.g. paralegal, insurance operations, insurance broker, Claim team or similar). Possess and demonstrate a level of general technical knowledge and other skills sufficient to handle assigned caseload of claims within designated handling authority. Is capable of handling claims competently in line with required technical standards, best practices and service level standards. Intermediate communication skills. Intermediate business perspective. Intermediate ability to build collaborative relationships. Intermediate openness to influence, flexibility. Demonstrates intermediate accountability and credibility. Intermediate ability to think analytically and strategically. Advanced customer focus. Intermediate ability to exercise sound judgment and decision making. Intermediate ability to work effectively as part of a team. Preferably currently working towards ACII qualification or candidates will be expected to have the APA (Accredited Product Adviser) qualification to meet the Minimum Competency Code for handling claims in Ireland. What is a Must Have? Minimum of 5 GCSEs including Maths and English or equivalent level of education. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
The candidate will be based at station yard depot, Bovey Tracey, full time hours of 8am to 4pm each day Monday to Friday. Desirable: A full driving licence is required the successful candidate will be provided with a works vehicle. Up to 3 months initially, pay rate negotiable - please ask for details. Desirable experience Property and Maintenance Experience is required Site Maintenance Experience JBG81_UKTJ click apply for full job details
Jun 26, 2025
Seasonal
The candidate will be based at station yard depot, Bovey Tracey, full time hours of 8am to 4pm each day Monday to Friday. Desirable: A full driving licence is required the successful candidate will be provided with a works vehicle. Up to 3 months initially, pay rate negotiable - please ask for details. Desirable experience Property and Maintenance Experience is required Site Maintenance Experience JBG81_UKTJ click apply for full job details
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Health & Safety Manager - Property Location: London, GB Company: Royal London Group Job Title: Health and Safety Manager - Property Contract Type: Permanent Location: London Working style: Hybrid 50% home/office based Closing date: 7th July 2025 We currently have an exciting opportunity for a Health and Safety Manager to join the Property team at Royal London Asset Management (RLAM) on a permanent basis in London. The Health and Safety Manager will be responsible for the strategic management and oversight of health and safety across the RLAM managed Property portfolio. The day-to-day management of health & safety is undertaken by our appointed property managers, but it will be the Health & Safety Manager's responsibility to ensure ongoing compliance with legislative requirements, driving best practice and reporting to the wider Royal London Group. The Health and Safety Manager will liaise with relevant internal and external stakeholders including contractors, landlords, managing agents and enforcement authorities on all matters relating to health and safety, to ensure compliance with legislative requirements. The is an exciting time to join a growing Asset Manager with a diverse portfolio including property within retail, residential, industrial, offices and living. About the role Maintain and review health and safety procedures, ensuring legal compliance and effective implementation. Escalate risks and act on issues raised through committees or other channels. Submit regular reports on incidents, training, and improvement plans. Promote a positive safety culture and lead by example. Set and monitor health and safety objectives and priorities. Ensure compliant systems are in place across RLAM properties. Audit performance and interpret legislation in context. Oversee incident reporting and investigation processes. Support daily operations and share best practices across sites. Implement risk reduction plans and respond to trends and authority reports. About you Experience of strategic health and safety management across a range of property sectors. Proven track record in fostering a positive safety culture and reducing risk. Skilled in managing contracts for safety services and equipment. Broad expertise in construction, asbestos, legionella, fire safety, and complex DSE cases. In-depth knowledge of health and safety legislation, including multi-jurisdictional awareness. Experienced in auditing and testing safety processes and controls. NEBOSH Diploma and Fire Safety Certificate (or working towards). Chartered IOSH member (or working towards). Strong communicator with excellent reporting and presentation skills. About Royal London Asset Management Royal London Asset Management (RLAM), part of the Royal London Group, is one of the UK's leading fund management companies working with a wide range of clients across the globe to achieve their investment goals. Our long-term, client-driven focus means that we have a long-standing commitment to responsible investment. We act as responsible stewards of our clients' capital, exercising their rights and influencing positive change. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits Inclusion, diversity and belonging We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.
Jun 26, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Health & Safety Manager - Property Location: London, GB Company: Royal London Group Job Title: Health and Safety Manager - Property Contract Type: Permanent Location: London Working style: Hybrid 50% home/office based Closing date: 7th July 2025 We currently have an exciting opportunity for a Health and Safety Manager to join the Property team at Royal London Asset Management (RLAM) on a permanent basis in London. The Health and Safety Manager will be responsible for the strategic management and oversight of health and safety across the RLAM managed Property portfolio. The day-to-day management of health & safety is undertaken by our appointed property managers, but it will be the Health & Safety Manager's responsibility to ensure ongoing compliance with legislative requirements, driving best practice and reporting to the wider Royal London Group. The Health and Safety Manager will liaise with relevant internal and external stakeholders including contractors, landlords, managing agents and enforcement authorities on all matters relating to health and safety, to ensure compliance with legislative requirements. The is an exciting time to join a growing Asset Manager with a diverse portfolio including property within retail, residential, industrial, offices and living. About the role Maintain and review health and safety procedures, ensuring legal compliance and effective implementation. Escalate risks and act on issues raised through committees or other channels. Submit regular reports on incidents, training, and improvement plans. Promote a positive safety culture and lead by example. Set and monitor health and safety objectives and priorities. Ensure compliant systems are in place across RLAM properties. Audit performance and interpret legislation in context. Oversee incident reporting and investigation processes. Support daily operations and share best practices across sites. Implement risk reduction plans and respond to trends and authority reports. About you Experience of strategic health and safety management across a range of property sectors. Proven track record in fostering a positive safety culture and reducing risk. Skilled in managing contracts for safety services and equipment. Broad expertise in construction, asbestos, legionella, fire safety, and complex DSE cases. In-depth knowledge of health and safety legislation, including multi-jurisdictional awareness. Experienced in auditing and testing safety processes and controls. NEBOSH Diploma and Fire Safety Certificate (or working towards). Chartered IOSH member (or working towards). Strong communicator with excellent reporting and presentation skills. About Royal London Asset Management Royal London Asset Management (RLAM), part of the Royal London Group, is one of the UK's leading fund management companies working with a wide range of clients across the globe to achieve their investment goals. Our long-term, client-driven focus means that we have a long-standing commitment to responsible investment. We act as responsible stewards of our clients' capital, exercising their rights and influencing positive change. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits Inclusion, diversity and belonging We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.
Reporting into: Associate Director - Facilities Management What we need: A high performing, energetic Facilities Management professional to join our London team with potential to grow into a leadership role responsible for a best-in-class building. The candidate should ideally have Managing Agent experience and a proven record, allowing them to hit the ground running in a demanding environment. They must be willing to lead from the front and have a direct approach to getting things done. We pride ourselves on providing a brilliant service so time management, the ability to work under pressure, self-motivate and prioritise are an absolute must. We are offering a real opportunity to gain experience within a company with a reputation of promoting and growing talent, collaborating with an impressive client base. Job Purpose To establish, develop, control, and manage, on behalf of the Client, the services, and operations to a large, landmark property. To ensure compliance with all statutory regulations, internal policies and procedures, and best practices in the continued delivery of services in that property. The initial 12 months will involve close liaison with the base build project team, as well as occupiers undertaking their fit outs to ensure the effective and efficient handover of the building. To improve the energy efficiency and occupier comfort whilst reducing operational costs. Key Objectives Ensuring compliance with regulations and health, safety, environment, and security standards. Function as an ambassador for the company and leader of the AP team (including key service partners), driving standards and leading by example. Managing client and occupier's expectations having regard to set financial limits and delivery of first-class customer experience. Agreeing, monitoring, and managing all budgets to ensure costs, quality standards and efficiencies are achieved to target. Ensure effective and ongoing efficient running of the building including reducing reliance on gas where practicable. Collaborate with key stakeholders in developing and managing events at the property. Contribute to developing strong relationships with occupiers through dynamic engagement opportunities. Function as an ambassador for Ashdown Phillips in communicating the Clients objectives in relation to sustainability to occupiers. Lead on engagement with the local community. Management of occupier fitouts and small works. Work in partnership with the surveyor and client and their consultants to achieve their sustainability targets, promoting initiatives that will improve the building, in particular removing reliance on gas. Key Accountabilities Ensure the cost-effective provision of agreed Facilities Management services for the Client(s), as required. Lead the procurement of and subsequently manage the provision of all relevant in scope FM services, ensuring optimum service standards from internal/external sources, advocating for the real Living Wage where possible. Own the forecasting, and then subsequently monitor and control budgets, ensuring costs are properly allocated against the respective property schedule, contained within agreed levels, and corresponding reports provided as required. Ensure compliance with all statutory and internal obligations applicable to the ongoing occupation, operations, and maintenance (including project work) of the property. Work with the FM team to deliver the clients net zero strategy. Maintain, establish, and develop appropriate relationships and communication channels with all occupiers and other stakeholders (including members of the public, colleagues, line manager and client representatives) to ensure that service levels are maintained and improved having regard to relevant budgetary constraints. Where required collect sustainability data from tenants and share relevant information back with them. Lead, manage and develop relationships with trade partners to ensure compliance with contracts and continued delivery of agreed services, ensuring compliance with the real Living Wage where appropriate. Ensuring all building services and life safety systems are maintained within relevant scheduled frequencies and inspections deadlines. Contribute towards the marketing of the property, monitoring and managing digital and other media where necessary. Identify and collate training and development needs for members of the Ashdown Phillips & Partners FM team within the property to ensure an elevated level of competence and knowledge within the team, as well as their personal development within the company. Focus on service provider management and KPIs, occupier liaison and relationships, and building specific policies and procedures. Ensure that members of the FM team fully understand their role(s) and conduct regular operational reviews with both individuals and the team, focussing efforts to ensure the systems are kept up to date and delivering a high performing team. Monitor the progress and performance of the FM team in the property and work in conjunction with line management, HR, and other colleagues as necessary to resolve. Provide regular analytics to the client in line with their requirements. Identify, propose, and develop environmental and sustainability opportunities for implementation, setting objectives and monitoring progress including energy savings and carbon reduction. Represent the company as a key contact for the client(s), occupiers, trade partners and other stakeholders within the property for which the FM is responsible. Collaborate with surveyor and FM team to communicate commentary on changes in energy budgets, real Living Wage and other positive initiatives that have been / will be undertaken. Monitor the performance of the building (alongside service partners and FM team) to improve efficiency of plant and equipment within the building. Dimensions Property Outline: Multi occupied office space ranging from: Best in Class Trophy Asset Involvement in development to management and client projects To be agreed dependent on experience On-site Reports: To be agreed dependent on experience Communication Lines: Contracts managers for Security; M & E and Cleaning services. Additionally chairing monthly meetings for these main services. Day to day management and monitoring of M & E contract staff and subcontractors. Fabric maintenance contractors - communicating with contract manager, supervisor, and other personnel. Client - the Client's architect, surveyors, consultants, insurance agents and surveyors, marketing agency and letting agents. Ashdown Phillips & Partners - MD, Directors, Senior Associate Directors, Associate Directors, surveyors, consultants, staff, and fellow centre / building managers. Health and Safety consultants - asbestos surveyors and inspectors, local authority, H & S officers. Regional Fire Brigade - Fire officers. Occupiers - their consultants, fit out agents and contractors. Person Specification These are the minimum key areas of knowledge, skills, and experience. Excellent working knowledge of current statutory legislation and regulations, especially regarding Health, Safety and Environment - IOSH qualification is essential. Proven knowledge and experience of managing contractors and service levels (e.g., M & E, security, and cleaning) associated with a retail, office, and residential estate, and within agreed budgets. Working knowledge of NABERS advantageous. Proven experience of managing complex buildings. Critical thinking skills to continue to match resources to achieve various service requirements. Demonstrable knowledge of service charges and budgeting techniques (where possible to the financial dimensions outlined above). Excellent organisational and time management, able to meet tight deadlines and respond in emergency situations. Self motivated and able to work on own initiative without ongoing direct supervision. Excellent interpersonal and communication skills able to effectively communicate at all levels and operate comfortably as part of a multi skilled team. Willingness to adopt a flexible approach to working patterns to respond to changing needs. Previous facilities management or management experience in either retail or mixed-use environment. Interest in the property sector and an understanding of the occupational requirements of occupiers, as well as current market drivers for Client's. Good IT skills in particular Microsoft Word and Excel. Qualifications: - IWFM Membership, IOSH, NEBOSH Interested? Send us your CV Complete our short form and upload your CV to express your interest in applying.
Jun 26, 2025
Full time
Reporting into: Associate Director - Facilities Management What we need: A high performing, energetic Facilities Management professional to join our London team with potential to grow into a leadership role responsible for a best-in-class building. The candidate should ideally have Managing Agent experience and a proven record, allowing them to hit the ground running in a demanding environment. They must be willing to lead from the front and have a direct approach to getting things done. We pride ourselves on providing a brilliant service so time management, the ability to work under pressure, self-motivate and prioritise are an absolute must. We are offering a real opportunity to gain experience within a company with a reputation of promoting and growing talent, collaborating with an impressive client base. Job Purpose To establish, develop, control, and manage, on behalf of the Client, the services, and operations to a large, landmark property. To ensure compliance with all statutory regulations, internal policies and procedures, and best practices in the continued delivery of services in that property. The initial 12 months will involve close liaison with the base build project team, as well as occupiers undertaking their fit outs to ensure the effective and efficient handover of the building. To improve the energy efficiency and occupier comfort whilst reducing operational costs. Key Objectives Ensuring compliance with regulations and health, safety, environment, and security standards. Function as an ambassador for the company and leader of the AP team (including key service partners), driving standards and leading by example. Managing client and occupier's expectations having regard to set financial limits and delivery of first-class customer experience. Agreeing, monitoring, and managing all budgets to ensure costs, quality standards and efficiencies are achieved to target. Ensure effective and ongoing efficient running of the building including reducing reliance on gas where practicable. Collaborate with key stakeholders in developing and managing events at the property. Contribute to developing strong relationships with occupiers through dynamic engagement opportunities. Function as an ambassador for Ashdown Phillips in communicating the Clients objectives in relation to sustainability to occupiers. Lead on engagement with the local community. Management of occupier fitouts and small works. Work in partnership with the surveyor and client and their consultants to achieve their sustainability targets, promoting initiatives that will improve the building, in particular removing reliance on gas. Key Accountabilities Ensure the cost-effective provision of agreed Facilities Management services for the Client(s), as required. Lead the procurement of and subsequently manage the provision of all relevant in scope FM services, ensuring optimum service standards from internal/external sources, advocating for the real Living Wage where possible. Own the forecasting, and then subsequently monitor and control budgets, ensuring costs are properly allocated against the respective property schedule, contained within agreed levels, and corresponding reports provided as required. Ensure compliance with all statutory and internal obligations applicable to the ongoing occupation, operations, and maintenance (including project work) of the property. Work with the FM team to deliver the clients net zero strategy. Maintain, establish, and develop appropriate relationships and communication channels with all occupiers and other stakeholders (including members of the public, colleagues, line manager and client representatives) to ensure that service levels are maintained and improved having regard to relevant budgetary constraints. Where required collect sustainability data from tenants and share relevant information back with them. Lead, manage and develop relationships with trade partners to ensure compliance with contracts and continued delivery of agreed services, ensuring compliance with the real Living Wage where appropriate. Ensuring all building services and life safety systems are maintained within relevant scheduled frequencies and inspections deadlines. Contribute towards the marketing of the property, monitoring and managing digital and other media where necessary. Identify and collate training and development needs for members of the Ashdown Phillips & Partners FM team within the property to ensure an elevated level of competence and knowledge within the team, as well as their personal development within the company. Focus on service provider management and KPIs, occupier liaison and relationships, and building specific policies and procedures. Ensure that members of the FM team fully understand their role(s) and conduct regular operational reviews with both individuals and the team, focussing efforts to ensure the systems are kept up to date and delivering a high performing team. Monitor the progress and performance of the FM team in the property and work in conjunction with line management, HR, and other colleagues as necessary to resolve. Provide regular analytics to the client in line with their requirements. Identify, propose, and develop environmental and sustainability opportunities for implementation, setting objectives and monitoring progress including energy savings and carbon reduction. Represent the company as a key contact for the client(s), occupiers, trade partners and other stakeholders within the property for which the FM is responsible. Collaborate with surveyor and FM team to communicate commentary on changes in energy budgets, real Living Wage and other positive initiatives that have been / will be undertaken. Monitor the performance of the building (alongside service partners and FM team) to improve efficiency of plant and equipment within the building. Dimensions Property Outline: Multi occupied office space ranging from: Best in Class Trophy Asset Involvement in development to management and client projects To be agreed dependent on experience On-site Reports: To be agreed dependent on experience Communication Lines: Contracts managers for Security; M & E and Cleaning services. Additionally chairing monthly meetings for these main services. Day to day management and monitoring of M & E contract staff and subcontractors. Fabric maintenance contractors - communicating with contract manager, supervisor, and other personnel. Client - the Client's architect, surveyors, consultants, insurance agents and surveyors, marketing agency and letting agents. Ashdown Phillips & Partners - MD, Directors, Senior Associate Directors, Associate Directors, surveyors, consultants, staff, and fellow centre / building managers. Health and Safety consultants - asbestos surveyors and inspectors, local authority, H & S officers. Regional Fire Brigade - Fire officers. Occupiers - their consultants, fit out agents and contractors. Person Specification These are the minimum key areas of knowledge, skills, and experience. Excellent working knowledge of current statutory legislation and regulations, especially regarding Health, Safety and Environment - IOSH qualification is essential. Proven knowledge and experience of managing contractors and service levels (e.g., M & E, security, and cleaning) associated with a retail, office, and residential estate, and within agreed budgets. Working knowledge of NABERS advantageous. Proven experience of managing complex buildings. Critical thinking skills to continue to match resources to achieve various service requirements. Demonstrable knowledge of service charges and budgeting techniques (where possible to the financial dimensions outlined above). Excellent organisational and time management, able to meet tight deadlines and respond in emergency situations. Self motivated and able to work on own initiative without ongoing direct supervision. Excellent interpersonal and communication skills able to effectively communicate at all levels and operate comfortably as part of a multi skilled team. Willingness to adopt a flexible approach to working patterns to respond to changing needs. Previous facilities management or management experience in either retail or mixed-use environment. Interest in the property sector and an understanding of the occupational requirements of occupiers, as well as current market drivers for Client's. Good IT skills in particular Microsoft Word and Excel. Qualifications: - IWFM Membership, IOSH, NEBOSH Interested? Send us your CV Complete our short form and upload your CV to express your interest in applying.
Property Manager Islington Temporary Contract Full Time - 35 hrs/week £24 per hour Umbrella LTD (Inside IR35) / approx £19 Per Hour paye We're working with a London-based social housing provider who are on the lookout for an experienced Property Manager to join their team on a temporary basis. This is a resident-facing, operationally-focused role where you'll take full ownership of a patch of mixed-tenure housing stock, including general needs and leasehold homes. You'll be the go-to person for everything from service charge management and ASB to fire safety and resident engagement. You'll be responsible for driving performance, building rapport with residents, managing agents and contractors, and ensuring homes are safe, compliant, and well-maintained. Key responsibilities include: Day-to-day management of homes across a designated patch Building strong relationships with residents and being a visible point of contact Working with contractors, managing agents, and internal teams to resolve issues Leading on complaints, ASB, estate inspections, and safety concerns Budget management, setting and reviewing service charges Ensuring lease compliance and holding managing agents to account Collaborating on planned and cyclical maintenance works Supporting the delivery of a high-quality, customer-focused housing service What we're looking for: Experience in a housing, estates, or property management role Strong customer service and stakeholder engagement skills Confident communicator, both written and verbal Skilled in complaint resolution, service charge management and tenancy matters Proactive, highly organised, and capable of managing competing priorities IRPM, ARMA or RICS qualification desirable (or willing to work towards) If interested or have any questions, please feel free to get in touch via email at or Ask for James at Service Care on
Jun 26, 2025
Full time
Property Manager Islington Temporary Contract Full Time - 35 hrs/week £24 per hour Umbrella LTD (Inside IR35) / approx £19 Per Hour paye We're working with a London-based social housing provider who are on the lookout for an experienced Property Manager to join their team on a temporary basis. This is a resident-facing, operationally-focused role where you'll take full ownership of a patch of mixed-tenure housing stock, including general needs and leasehold homes. You'll be the go-to person for everything from service charge management and ASB to fire safety and resident engagement. You'll be responsible for driving performance, building rapport with residents, managing agents and contractors, and ensuring homes are safe, compliant, and well-maintained. Key responsibilities include: Day-to-day management of homes across a designated patch Building strong relationships with residents and being a visible point of contact Working with contractors, managing agents, and internal teams to resolve issues Leading on complaints, ASB, estate inspections, and safety concerns Budget management, setting and reviewing service charges Ensuring lease compliance and holding managing agents to account Collaborating on planned and cyclical maintenance works Supporting the delivery of a high-quality, customer-focused housing service What we're looking for: Experience in a housing, estates, or property management role Strong customer service and stakeholder engagement skills Confident communicator, both written and verbal Skilled in complaint resolution, service charge management and tenancy matters Proactive, highly organised, and capable of managing competing priorities IRPM, ARMA or RICS qualification desirable (or willing to work towards) If interested or have any questions, please feel free to get in touch via email at or Ask for James at Service Care on
Portfolio Sales Manager At William H Brown, part of the respected Connells Group, we're seeking an experienced Portfolio Sales Manager based in Peterborough or the surrounding areas. You'll take the lead on a well-regarded and rapidly expanding portfolio, playing a pivotal role in its continued success. This is your opportunity to become part of a passionate, high-performing team where outstanding property management and tenant satisfaction are the top priorities. We offer a competitive basic salary, alongside generous bonuses and commission with a realistic OTE, a car allowance, pension, ongoing training, and development to support your professional growth. With a clear pathway for career progression, this role is ideal for someone ready to take their property career to the next level. Responsibilities of a Portfolio Manager Tenant Acquisition: Secure high-quality tenants for a diverse portfolio of properties, ensuring high occupancy rates and tenant satisfaction Opportunity Identification: Proactively identify opportunities to enhance tenant suitability and optimise property use Routine Inspections: Carry out regular property inspections to identify maintenance requirements and uphold high property standards Client Relations: Build and maintain strong relationships with tenants and stakeholders, ensuring clear communication and excellent service delivery Workload Management: Monitor workloads to ensure deadlines are met and service levels are consistently maintained. Skills and experience required to be a successful Portfolio Manager Excellent sales and communication skills, with the ability to build strong relationships and influence outcomes Strong attention to detail, with the capability to manage a diverse portfolio of properties efficiently Genuine passion for property management, with a commitment to delivering excellence at every stage Proven experience in portfolio management, ideally within a fast-paced, customer-focused environment William H Brown is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. EACS06973
Jun 26, 2025
Full time
Portfolio Sales Manager At William H Brown, part of the respected Connells Group, we're seeking an experienced Portfolio Sales Manager based in Peterborough or the surrounding areas. You'll take the lead on a well-regarded and rapidly expanding portfolio, playing a pivotal role in its continued success. This is your opportunity to become part of a passionate, high-performing team where outstanding property management and tenant satisfaction are the top priorities. We offer a competitive basic salary, alongside generous bonuses and commission with a realistic OTE, a car allowance, pension, ongoing training, and development to support your professional growth. With a clear pathway for career progression, this role is ideal for someone ready to take their property career to the next level. Responsibilities of a Portfolio Manager Tenant Acquisition: Secure high-quality tenants for a diverse portfolio of properties, ensuring high occupancy rates and tenant satisfaction Opportunity Identification: Proactively identify opportunities to enhance tenant suitability and optimise property use Routine Inspections: Carry out regular property inspections to identify maintenance requirements and uphold high property standards Client Relations: Build and maintain strong relationships with tenants and stakeholders, ensuring clear communication and excellent service delivery Workload Management: Monitor workloads to ensure deadlines are met and service levels are consistently maintained. Skills and experience required to be a successful Portfolio Manager Excellent sales and communication skills, with the ability to build strong relationships and influence outcomes Strong attention to detail, with the capability to manage a diverse portfolio of properties efficiently Genuine passion for property management, with a commitment to delivering excellence at every stage Proven experience in portfolio management, ideally within a fast-paced, customer-focused environment William H Brown is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. EACS06973
Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we're on an unstoppable journey, with exceptional properties across iconic European cities like London, Berlin, Edinburgh, Lisbon and Vienna We are on the search for our next Front Office Manager at Wilde. Embrace the high-paced, evolving environment with enthusiasm and curiosity. At Wilde , we're not just an aparthotel group: we're a diverse and inclusive team that encourages you to bring your unique self to work and make a real impact. Our Irish heritage mixes with local cultures to form new experiences that are unique to each city, and each Wilde. Join now and unleash your unique potential! Benefits: We want you and your loved ones to thrive, we'll support your health, wellness, learning and development and if you decide it's time to start or grow a family rest assured we celebrate that too: Paid family leave Maternity Leave: 26 weeks fully paid (>1 year of service)†Paternity Leave: 6 weeks fully paid (>1 year of service)†Surrogacy Leave: 24 weeks fully paid (>1 year of service)†Adoptive Leave: 24 weeks fully paid (>1 year of service) Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals Discounted rates for overnight stays for you, your family and your friends Refer and earn scheme if you successfully refer a friend to work with us Cycle to work scheme- to support a healthy lifestyle and our planet (only applicable in Ireland/UK) Volunteer days: 2 paid volunteer days per year to support causes in your local community EAP: Support for you and your family when you need it with our Employee Assistance Program (EAP) We would love you to have: 4+ years relevant front office experience within a lifestyle or luxury hotel is preferred ideally with managerial or supervisory experience Local market knowledge is preferred Adaptability: Ability to respond quickly to feedback, guest needs, and operational demands. What you can do for us: To ensure the smooth running of the front desk on a daily basis, liaising between the guests and all other departments in a very clear manner A core part of your role is to monitor and address feedback from guest satisfaction surveys, as well as third-party websites. This includes the skilful resolution of disputes and complaints in a professional manner. Compile action plans and adjust where necessary. You will be responsible for verifying payments upon guest check-in or ensuring the reservation is guaranteed, following established procedures for various payment methods. Anticipate and address any issues to safeguard the well-being and satisfaction of our guests throughout their stay. Take responsibility for Health and Safety while on shift, and manage team members Be the Ultimate Brand Ambassador: Take ownership of your role with enthusiasm, energy, and a touch of flair-become the face of Wilde and represent us with pride. Make sure all Wilde procedures are implemented and controlled in line with our Brand guidelines, standards and SOPS's Stay Driven, Stay Motivated: Strive for excellence every day-set ambitious goals and exceed them. We work together to push boundaries and celebrate our collective success. Understand Your Guests: Commit to learning the preferences and needs of our guests to provide personalised, thoughtful service that leaves a lasting impression. Push the Boundaries of Excellence: Constantly seek opportunities to innovate and improve. Your drive to make things better propels us all toward greater success. Lead with Kindness and Respect: Foster a culture of respect, inclusivity, and kindness, ensuring everyone feels valued and part of the team. Engage with the Community: Actively participate in local charity events and initiatives, building strong relationships within the community and contribute to our collective mission. If you possess the ability to navigate through challenges with a blend of kindness and clarity, we'd love to hear from you! Whether you're a seasoned expert or someone with a burning desire to grow and learn, we believe that variety is the spice of life, and there's a place for you in our vibrant team. So, join us in this exciting and ever-evolving journey, where you'll be encouraged to reach your full potential. Let's make the world a little brighter, one guest at a time. Start your Wilde journey today! Take the leap and click "apply" now!
Jun 26, 2025
Full time
Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we're on an unstoppable journey, with exceptional properties across iconic European cities like London, Berlin, Edinburgh, Lisbon and Vienna We are on the search for our next Front Office Manager at Wilde. Embrace the high-paced, evolving environment with enthusiasm and curiosity. At Wilde , we're not just an aparthotel group: we're a diverse and inclusive team that encourages you to bring your unique self to work and make a real impact. Our Irish heritage mixes with local cultures to form new experiences that are unique to each city, and each Wilde. Join now and unleash your unique potential! Benefits: We want you and your loved ones to thrive, we'll support your health, wellness, learning and development and if you decide it's time to start or grow a family rest assured we celebrate that too: Paid family leave Maternity Leave: 26 weeks fully paid (>1 year of service)†Paternity Leave: 6 weeks fully paid (>1 year of service)†Surrogacy Leave: 24 weeks fully paid (>1 year of service)†Adoptive Leave: 24 weeks fully paid (>1 year of service) Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals Discounted rates for overnight stays for you, your family and your friends Refer and earn scheme if you successfully refer a friend to work with us Cycle to work scheme- to support a healthy lifestyle and our planet (only applicable in Ireland/UK) Volunteer days: 2 paid volunteer days per year to support causes in your local community EAP: Support for you and your family when you need it with our Employee Assistance Program (EAP) We would love you to have: 4+ years relevant front office experience within a lifestyle or luxury hotel is preferred ideally with managerial or supervisory experience Local market knowledge is preferred Adaptability: Ability to respond quickly to feedback, guest needs, and operational demands. What you can do for us: To ensure the smooth running of the front desk on a daily basis, liaising between the guests and all other departments in a very clear manner A core part of your role is to monitor and address feedback from guest satisfaction surveys, as well as third-party websites. This includes the skilful resolution of disputes and complaints in a professional manner. Compile action plans and adjust where necessary. You will be responsible for verifying payments upon guest check-in or ensuring the reservation is guaranteed, following established procedures for various payment methods. Anticipate and address any issues to safeguard the well-being and satisfaction of our guests throughout their stay. Take responsibility for Health and Safety while on shift, and manage team members Be the Ultimate Brand Ambassador: Take ownership of your role with enthusiasm, energy, and a touch of flair-become the face of Wilde and represent us with pride. Make sure all Wilde procedures are implemented and controlled in line with our Brand guidelines, standards and SOPS's Stay Driven, Stay Motivated: Strive for excellence every day-set ambitious goals and exceed them. We work together to push boundaries and celebrate our collective success. Understand Your Guests: Commit to learning the preferences and needs of our guests to provide personalised, thoughtful service that leaves a lasting impression. Push the Boundaries of Excellence: Constantly seek opportunities to innovate and improve. Your drive to make things better propels us all toward greater success. Lead with Kindness and Respect: Foster a culture of respect, inclusivity, and kindness, ensuring everyone feels valued and part of the team. Engage with the Community: Actively participate in local charity events and initiatives, building strong relationships within the community and contribute to our collective mission. If you possess the ability to navigate through challenges with a blend of kindness and clarity, we'd love to hear from you! Whether you're a seasoned expert or someone with a burning desire to grow and learn, we believe that variety is the spice of life, and there's a place for you in our vibrant team. So, join us in this exciting and ever-evolving journey, where you'll be encouraged to reach your full potential. Let's make the world a little brighter, one guest at a time. Start your Wilde journey today! Take the leap and click "apply" now!
