Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing. Our headquarters are in Shoreditch - London's tech hub - with offices in other UK and global locations from the Netherlands to Manila, NYC and Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people. Scope of Role We are looking for a systematic person to help with IT Controls, including organising IT Contracts, Costs and help with important ISD controls to join our team. You will be someone who can ensure the accuracy and compliance of contracts, manage costs, supporting and maintaining financial integrity, Security and regulatory compliance. Reporting to our Global Head of IT in our London HQ, you will have the benefit or a hybrid work schedule. As a Vendor Risk & Financial Management Analyst , you will: Contract Management: Organise and agree third party vendors security contact details of current and new contracts for IT Third party vetting process. Ensure all contracts comply with company policies, legal requirements, and industry standards. Review and add metal data to help maintain our contract database. Monitor contract deadlines, renewals, and termination dates, and coordinate with relevant departments. Cost & Administration: Monitor project budgets and costs to ensure adherence to financial constraints and company policies. Review and analyse cost reports, forecasts, and budgets to identify cost-saving opportunities. Support input and the preparation of IT financial budgets and reports. Reconcile discrepancies in contracted services vs services required \in use, invoicing, and payment processes with IT, vendors and the finance team. Support the termination of IT contracted services that are not required. Compliance and Risk Management: Support gathering of our requirements for IT DR\BCP services and SLA requirements. Ensure compliance with all relevant regulations, laws, and standards related to contracts and costs. Support creation of procurement and contract framework and procedures. Identify potential risks associated with contracts and propose mitigation strategies. Communication and Coordination: Guide communication between several business departments (e.g., legal, finance) to ensure smooth contract execution and cost management. Provide support and training to staff on contract management procedures/ cost control measures. Documentation and Reporting: Maintain organised and accurate records of all contracts, cost reports, and related documents. Prepare regular reports on contract status, IT Controls, financial performance, and cost variances for management review. Support audits and provide documentation. Requirements You will have: 2+ years of experience helping with IT contract administration, cost management, or a similar role. Experience with cost management practices. You will benefit from having the following: Experience working in with common IT Controls Professional certification in contract management (e.g., Certified Professional Contracts Manager - CPCM) or related field. Health Insurance and Dental Health Cover for you and your dependants Employee Assistance Programme Pension Flexible Hybrid Working Enhanced Parental Leave Travel Insurance Life Assurance Income Protection ITRSis an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce. Apply for this Job Please note that the ITRS Recruitment portal is powered by Workable. Use of the portal is subject to the following privacy policy:
Jul 25, 2025
Full time
Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing. Our headquarters are in Shoreditch - London's tech hub - with offices in other UK and global locations from the Netherlands to Manila, NYC and Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people. Scope of Role We are looking for a systematic person to help with IT Controls, including organising IT Contracts, Costs and help with important ISD controls to join our team. You will be someone who can ensure the accuracy and compliance of contracts, manage costs, supporting and maintaining financial integrity, Security and regulatory compliance. Reporting to our Global Head of IT in our London HQ, you will have the benefit or a hybrid work schedule. As a Vendor Risk & Financial Management Analyst , you will: Contract Management: Organise and agree third party vendors security contact details of current and new contracts for IT Third party vetting process. Ensure all contracts comply with company policies, legal requirements, and industry standards. Review and add metal data to help maintain our contract database. Monitor contract deadlines, renewals, and termination dates, and coordinate with relevant departments. Cost & Administration: Monitor project budgets and costs to ensure adherence to financial constraints and company policies. Review and analyse cost reports, forecasts, and budgets to identify cost-saving opportunities. Support input and the preparation of IT financial budgets and reports. Reconcile discrepancies in contracted services vs services required \in use, invoicing, and payment processes with IT, vendors and the finance team. Support the termination of IT contracted services that are not required. Compliance and Risk Management: Support gathering of our requirements for IT DR\BCP services and SLA requirements. Ensure compliance with all relevant regulations, laws, and standards related to contracts and costs. Support creation of procurement and contract framework and procedures. Identify potential risks associated with contracts and propose mitigation strategies. Communication and Coordination: Guide communication between several business departments (e.g., legal, finance) to ensure smooth contract execution and cost management. Provide support and training to staff on contract management procedures/ cost control measures. Documentation and Reporting: Maintain organised and accurate records of all contracts, cost reports, and related documents. Prepare regular reports on contract status, IT Controls, financial performance, and cost variances for management review. Support audits and provide documentation. Requirements You will have: 2+ years of experience helping with IT contract administration, cost management, or a similar role. Experience with cost management practices. You will benefit from having the following: Experience working in with common IT Controls Professional certification in contract management (e.g., Certified Professional Contracts Manager - CPCM) or related field. Health Insurance and Dental Health Cover for you and your dependants Employee Assistance Programme Pension Flexible Hybrid Working Enhanced Parental Leave Travel Insurance Life Assurance Income Protection ITRSis an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce. Apply for this Job Please note that the ITRS Recruitment portal is powered by Workable. Use of the portal is subject to the following privacy policy:
As a Senior Control Assurance Assessor, you'll test security controls both on-premise and in the cloud to ensure design implementation, safeguarding Experian's assets. You'll assess control design, performance, and compliance with standards and regulations, reporting to the Information Security Control Assurance Testing Manager. Identifying gaps, documenting findings, and recommending improvements to mitigate risks are important responsibilities. Using data-driven testing techniques and a defined methodology, you'll collaborate to ensure controls meet current risks and regulatory requirements. Primary Responsibilities Conduct security control assessments, using documented control activities (where they exist) and regulatory requirements. Develop test plans, test cases, and procedures, applying data from security tools to capture evidence. Use queries and dashboards to identify potential control failures as part of the control testing process. Ensure the accuracy and timely completion of control testing, providing peer review. Document findings, including root cause analysis and applicable recommendations for remediation. Be the primary liaison with partners, delivering clear progress updates and results. Contribute lessons learned by integrating partner feedback to improve the control testing program. About Experian About us, but we'll be brief Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for . Also, for the last five years we've been named in the 100 "World's Most Innovative Companies" by Forbes Magazine . Experian prioritizes our culture and look to bring people to the team who are passionate about their jobs, who are easy to work with, and who continue to value team over self. We have 23,000 people operating across 44 countries and every day we're investing in new technologies, experienced people, and new ideas to help all our clients maximize every opportunity. Experience and Skills What your background is A bachelor's degree in computer science, management information systems, or a relevant field, or equivalent demonstrable experience. 5+ years' of experience in Information Security or Information Technology 3+ years' experience performing IT Audit or security control testing. Knowledge of internal audit methodologies, including risk assessment, execution, and reporting. Proficiency in industry standards and frameworks (e.g., NIST 800-53, ISO 27001/27002). Familiarity with privacy regulations (e.g., GDPR, CCPA) and breach notification laws. Experience with sector-specific frameworks (e.g., HIPAA, PCI). Technical Skills Proficiency with security tools (SailPoint, Rapid7, Wiz.io , MS Defender, SIEM, vulnerability management, penetration testing). Knowledge of cloud technologies (AWS, Azure). Experience using generative AI (e.g., ChatGPT) for test strategies, reports, and communications. Skills in automation and analytics tools (Excel, Tableau, Alteryx, or PowerBI). Create queries and reports in RSA Archer and ServiceNow. Familiarity with Kanban boards and Jira. Desired Competencies Understanding of cybersecurity principles and organizational requirements. Experience applying governance, risk, and control principles. Experience in automated and manual testing of security controls. Experience facilitating meetings and conveying complex ideas. Data collection, validation, analysis, and interpretation. Experience Researching and applying latest technologies. Experience with Agile methodology. Big 4 accounting experience. Hold a professional certification such as CISA, CISM, CISSP, PCI QSA, ISO 27001 Lead Auditor, or equivalent. Additional Information This is a permanent hybrid role in Costa Rica. No relocation available. Culture at Experian Our uniqueness is that we value yours. Experian's culture, people, and environments are main differentiators. We take our people's agenda very seriously. We focus on what matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering the list goes on! Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a successful, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is necessary to our purpose of creating a better tomorrow. For us, this is The Power of YOU and it ensures that we live what we believe.
Jul 25, 2025
Full time
As a Senior Control Assurance Assessor, you'll test security controls both on-premise and in the cloud to ensure design implementation, safeguarding Experian's assets. You'll assess control design, performance, and compliance with standards and regulations, reporting to the Information Security Control Assurance Testing Manager. Identifying gaps, documenting findings, and recommending improvements to mitigate risks are important responsibilities. Using data-driven testing techniques and a defined methodology, you'll collaborate to ensure controls meet current risks and regulatory requirements. Primary Responsibilities Conduct security control assessments, using documented control activities (where they exist) and regulatory requirements. Develop test plans, test cases, and procedures, applying data from security tools to capture evidence. Use queries and dashboards to identify potential control failures as part of the control testing process. Ensure the accuracy and timely completion of control testing, providing peer review. Document findings, including root cause analysis and applicable recommendations for remediation. Be the primary liaison with partners, delivering clear progress updates and results. Contribute lessons learned by integrating partner feedback to improve the control testing program. About Experian About us, but we'll be brief Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for . Also, for the last five years we've been named in the 100 "World's Most Innovative Companies" by Forbes Magazine . Experian prioritizes our culture and look to bring people to the team who are passionate about their jobs, who are easy to work with, and who continue to value team over self. We have 23,000 people operating across 44 countries and every day we're investing in new technologies, experienced people, and new ideas to help all our clients maximize every opportunity. Experience and Skills What your background is A bachelor's degree in computer science, management information systems, or a relevant field, or equivalent demonstrable experience. 5+ years' of experience in Information Security or Information Technology 3+ years' experience performing IT Audit or security control testing. Knowledge of internal audit methodologies, including risk assessment, execution, and reporting. Proficiency in industry standards and frameworks (e.g., NIST 800-53, ISO 27001/27002). Familiarity with privacy regulations (e.g., GDPR, CCPA) and breach notification laws. Experience with sector-specific frameworks (e.g., HIPAA, PCI). Technical Skills Proficiency with security tools (SailPoint, Rapid7, Wiz.io , MS Defender, SIEM, vulnerability management, penetration testing). Knowledge of cloud technologies (AWS, Azure). Experience using generative AI (e.g., ChatGPT) for test strategies, reports, and communications. Skills in automation and analytics tools (Excel, Tableau, Alteryx, or PowerBI). Create queries and reports in RSA Archer and ServiceNow. Familiarity with Kanban boards and Jira. Desired Competencies Understanding of cybersecurity principles and organizational requirements. Experience applying governance, risk, and control principles. Experience in automated and manual testing of security controls. Experience facilitating meetings and conveying complex ideas. Data collection, validation, analysis, and interpretation. Experience Researching and applying latest technologies. Experience with Agile methodology. Big 4 accounting experience. Hold a professional certification such as CISA, CISM, CISSP, PCI QSA, ISO 27001 Lead Auditor, or equivalent. Additional Information This is a permanent hybrid role in Costa Rica. No relocation available. Culture at Experian Our uniqueness is that we value yours. Experian's culture, people, and environments are main differentiators. We take our people's agenda very seriously. We focus on what matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering the list goes on! Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a successful, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is necessary to our purpose of creating a better tomorrow. For us, this is The Power of YOU and it ensures that we live what we believe.
Join our team as a Vice President in the EMEA Global Transportation Group! This is a fantastic opportunity to grow your career at J.P Morgan Asset Management Inc. (JPMAM) which manages employee benefit plans for public and private institutional investors and provides investment management services for a broad spectrum of other institutional investors including foundations, endowments, sovereign governments, defined contribution plans and insurance companies, as well as other institutional and individual investors through mutual funds, investment partnerships and other pooled investment vehicles. As a EMEA Global Transportation Group Controller - Vice President in Global Transportation Group team, you will oversee the transportation investments globally across several fund structures. You will work closely with an experienced group of professionals whilst being involved in all aspects of financial reporting, analysis, accounting, internal controls, and oversight related to transportation (maritime, aviation, and other land-based) investments. JPMAM is an active participant in the global equity, fixed income, emerging, and currency markets as well as in real estate, transportation, and infrastructure markets. JPMAM Alternatives identifies, analyses, acquires, and manages real estate, global transportation, and infrastructure assets through a variety of ownership structures. As investment manager on behalf of its clients, JPMAM develops, enhances, and operates these assets. JPMAM also assesses capital markets and controls investment risk in determining the optimal financing, diversification, and disposition strategies for the managed assets. Job responsibilities Provides oversight and support in managing Global Transportation Funds; develops and maintains a financial infrastructure that operates with the efficiency and flexibility to respond to the demands of a growth-oriented business; ensures adherence to responsibilities and deadlines. Reviews and oversees the quarterly accounting and financial reporting process; continually improving the level and content of reporting and communication. Manages actively fund structures operationally, including cash management, vendor management and investor reporting. Reviews and understands investment structures, debt documents, partnership agreements, and sale and purchase agreements; Evaluates the accounting and reporting issues related to various deal structures and proposals. Collaborates with the investments team to facilitate effective deal execution. Interacts with independent eternal auditors, tax practitioners, legal advisors, and third-party service providers Participates actively in the determination and review of investment valuations. Oversees and reviews reporting from joint venture partners and portfolio companies' finance teams. Ensures that administrator/partner accounting systems and records are properly controlled and periodically audited. Supports a range of other Fund related activities such as capital calls, distribution, fee calculations. Supports a number of other significant Fund Projects Required qualifications, capabilities, and skills Chartered Accountant (ACA or ACCA) equivalent required. Big 4 or mid-sized training. Experience in open-end or closed-end funds, limited partnerships, and operating company investments. Ability to manage and organize resources, conduct effective presentations, facilitate meetings, and gain consensus around issues. Ability to act decisively, form opinions, solve problems and make recommendations. Ability to cultivate strong relationships internally (within the team) and externally (within the broader business). Ability to interact with Senior Portfolio and Asset Managers and draw on the experience of the wider team to solve issues and analyze results. Capable of handling multiple tasks efficiently and delivering effective outcomes. Understanding of US GAAP, IFRS and able to work with other GAAPs. Familiarity with currency implications/accounting treatment, Fair Market Value accounting. Current knowledge on industry accounting and tax trends/issues. Computer literacy and strong knowledge of Excel. Preferred Qualifications, Capabilities and Skills Experience in open- ended funds. Experience of working in fast-paced, transaction-intensive environment. Experience of working in Private Equity or Infrastructure Funds. Prior employment at Big 4 firm. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
Jul 25, 2025
Full time
Join our team as a Vice President in the EMEA Global Transportation Group! This is a fantastic opportunity to grow your career at J.P Morgan Asset Management Inc. (JPMAM) which manages employee benefit plans for public and private institutional investors and provides investment management services for a broad spectrum of other institutional investors including foundations, endowments, sovereign governments, defined contribution plans and insurance companies, as well as other institutional and individual investors through mutual funds, investment partnerships and other pooled investment vehicles. As a EMEA Global Transportation Group Controller - Vice President in Global Transportation Group team, you will oversee the transportation investments globally across several fund structures. You will work closely with an experienced group of professionals whilst being involved in all aspects of financial reporting, analysis, accounting, internal controls, and oversight related to transportation (maritime, aviation, and other land-based) investments. JPMAM is an active participant in the global equity, fixed income, emerging, and currency markets as well as in real estate, transportation, and infrastructure markets. JPMAM Alternatives identifies, analyses, acquires, and manages real estate, global transportation, and infrastructure assets through a variety of ownership structures. As investment manager on behalf of its clients, JPMAM develops, enhances, and operates these assets. JPMAM also assesses capital markets and controls investment risk in determining the optimal financing, diversification, and disposition strategies for the managed assets. Job responsibilities Provides oversight and support in managing Global Transportation Funds; develops and maintains a financial infrastructure that operates with the efficiency and flexibility to respond to the demands of a growth-oriented business; ensures adherence to responsibilities and deadlines. Reviews and oversees the quarterly accounting and financial reporting process; continually improving the level and content of reporting and communication. Manages actively fund structures operationally, including cash management, vendor management and investor reporting. Reviews and understands investment structures, debt documents, partnership agreements, and sale and purchase agreements; Evaluates the accounting and reporting issues related to various deal structures and proposals. Collaborates with the investments team to facilitate effective deal execution. Interacts with independent eternal auditors, tax practitioners, legal advisors, and third-party service providers Participates actively in the determination and review of investment valuations. Oversees and reviews reporting from joint venture partners and portfolio companies' finance teams. Ensures that administrator/partner accounting systems and records are properly controlled and periodically audited. Supports a range of other Fund related activities such as capital calls, distribution, fee calculations. Supports a number of other significant Fund Projects Required qualifications, capabilities, and skills Chartered Accountant (ACA or ACCA) equivalent required. Big 4 or mid-sized training. Experience in open-end or closed-end funds, limited partnerships, and operating company investments. Ability to manage and organize resources, conduct effective presentations, facilitate meetings, and gain consensus around issues. Ability to act decisively, form opinions, solve problems and make recommendations. Ability to cultivate strong relationships internally (within the team) and externally (within the broader business). Ability to interact with Senior Portfolio and Asset Managers and draw on the experience of the wider team to solve issues and analyze results. Capable of handling multiple tasks efficiently and delivering effective outcomes. Understanding of US GAAP, IFRS and able to work with other GAAPs. Familiarity with currency implications/accounting treatment, Fair Market Value accounting. Current knowledge on industry accounting and tax trends/issues. Computer literacy and strong knowledge of Excel. Preferred Qualifications, Capabilities and Skills Experience in open- ended funds. Experience of working in fast-paced, transaction-intensive environment. Experience of working in Private Equity or Infrastructure Funds. Prior employment at Big 4 firm. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
More than you expected The UK member firms of Grant Thornton are part of global network of independent audit, tax and advisory firms, made up of some 76,000 in over 150 countries. We're a team of independent thinkers who put quality, inclusion and integrity first. All around the world we bring a different experience to our clients. A better experience. One that delivers the expertise they need in a way that goes beyond. Personal, proactive, and agile. That's Grant Thornton. Job Description: NEW GROUND WON'T BREAK ITSELF. Every day our teams help people in businesses and communities to do what is right and achieve their goals. Our Actuarial & Risk team provides market leading advice to clients in the financial services sector and further afield. We consult extensively to the life insurance, general insurance, health insurance and pensions sectors, as well as to the banking and other non-traditional areas. We specialise in developing bespoke solutions that are theoretically robust but also pragmatic to implement and commercially sound. We're happy to talk flexible working and consider reduced hours and job shares, we'll support you to balance your work and life. A look into the role As an Actuarial and Risk General Insurance Manager within our Actuarial & Risk team, you will: Build your personal brand by researching and working on projects relating to a specific technical area, becoming the go-to person in the team for insight and advice. Lead in the day-to-day management of projects and delivery of client work. You will engage with all key stakeholders on a regular basis to ensure deadlines are met, risks are managed, and the quality of work is to the highest standard. Take responsibility for developing more junior members of the team, understanding their career aspirations and supporting their delivery. Support business development activities by building strong internal and external networks to help foster new clients and opportunities. Knowing you're right for us Joining us as an Actuarial and Risk General Insurance Manager, the minimum criteria you'll be a qualified actuary with UK professional services experience. It would be great if you had some of the following skills, but don't worry if you don't tick every box, we'll help you develop along the way. Experience in actuarial modelling, capital, reversing or pricing Ability to adapt quickly, work to tight deadlines and a track record of producing high quality work Experience of developing and monitoring junior team members Knowing we're right for you Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people, we never settle for what is easy, we look beyond to deliver the right thing, for everyone. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential. Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work. Beyond the job Life is more than work. The things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles, and we'll always do our best to keep your work and life in balance. The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you'll be giving back to society . It's that drive to do the right thing that runs through our every move, grounded in our firm's values - purposefully driven, actively curious and candid but kind. We're looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what's right, for the firm, our clients, our people and themselves. It's how it should be.
Jul 25, 2025
Full time
More than you expected The UK member firms of Grant Thornton are part of global network of independent audit, tax and advisory firms, made up of some 76,000 in over 150 countries. We're a team of independent thinkers who put quality, inclusion and integrity first. All around the world we bring a different experience to our clients. A better experience. One that delivers the expertise they need in a way that goes beyond. Personal, proactive, and agile. That's Grant Thornton. Job Description: NEW GROUND WON'T BREAK ITSELF. Every day our teams help people in businesses and communities to do what is right and achieve their goals. Our Actuarial & Risk team provides market leading advice to clients in the financial services sector and further afield. We consult extensively to the life insurance, general insurance, health insurance and pensions sectors, as well as to the banking and other non-traditional areas. We specialise in developing bespoke solutions that are theoretically robust but also pragmatic to implement and commercially sound. We're happy to talk flexible working and consider reduced hours and job shares, we'll support you to balance your work and life. A look into the role As an Actuarial and Risk General Insurance Manager within our Actuarial & Risk team, you will: Build your personal brand by researching and working on projects relating to a specific technical area, becoming the go-to person in the team for insight and advice. Lead in the day-to-day management of projects and delivery of client work. You will engage with all key stakeholders on a regular basis to ensure deadlines are met, risks are managed, and the quality of work is to the highest standard. Take responsibility for developing more junior members of the team, understanding their career aspirations and supporting their delivery. Support business development activities by building strong internal and external networks to help foster new clients and opportunities. Knowing you're right for us Joining us as an Actuarial and Risk General Insurance Manager, the minimum criteria you'll be a qualified actuary with UK professional services experience. It would be great if you had some of the following skills, but don't worry if you don't tick every box, we'll help you develop along the way. Experience in actuarial modelling, capital, reversing or pricing Ability to adapt quickly, work to tight deadlines and a track record of producing high quality work Experience of developing and monitoring junior team members Knowing we're right for you Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people, we never settle for what is easy, we look beyond to deliver the right thing, for everyone. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential. Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work. Beyond the job Life is more than work. The things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles, and we'll always do our best to keep your work and life in balance. The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you'll be giving back to society . It's that drive to do the right thing that runs through our every move, grounded in our firm's values - purposefully driven, actively curious and candid but kind. We're looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what's right, for the firm, our clients, our people and themselves. It's how it should be.
Chatterbox - Enterprise Customer Success Manager About the job We are seeking an experienced Enterprise Customer Success Manager who can build durable relationships with customers and act as a trusted advisor to work with our corporate clients. You will act as the main point of contact for driving product adoption and engagement for Chatterbox's clients and partners. This role is ideal for a dynamic individual with innovative thinking, technical skills, and solid business acumen. The Enterprise Customer Success Manager will lead sales engagement efforts and directly impact Chatterbox's revenue and growth. A passion for driving product adoption, customer satisfaction, and identifying account growth opportunities is essential. The individual will ensure clients see the value of Chatterbox's solutions and advise on best practices for success. About Chatterbox Chatterbox connects marginalized people with tech jobs. We develop technology that links talented yet overlooked workers with opportunities in tech, starting with the online language learning industry. Our award-winning EdTech SaaS platform empowers overlooked talent, from refugees to returnee mothers, to teach their native languages online and turn their cultural and linguistic diversity into a superpower. Supported by top investors and recognized by outlets like Bloomberg and BBC, this is a unique opportunity to work in a fast-growing, socially impactful startup. Key Responsibilities: Ensure client retention and satisfaction Act as a trusted advisor to drive adoption and demonstrate the value of Chatterbox Educate and train customers on our products and services Partner with stakeholders to establish goals, success criteria, and KPIs aligned with their business strategies Monitor adoption and usage trends; provide recommendations based on risk assessments and business needs Develop a thorough understanding of customer implementations, stakeholders, and needs Set clear retention goals and milestones for clients Participate in business reviews with clients Anticipate client decisions and uncover business needs to leverage Chatterbox's offerings effectively Collaborate with internal teams to align account activities with client strategies Maintain high organization and prioritize effectively Lead renewal processes and coordinate upsell opportunities with sales and account teams Build strong cross-functional relationships with Support, Sales, and Product Management Create resources for training and best practices Required Experience: 5+ years in a customer-facing role, preferably in SaaS Successful track record as a consultant managing diverse accounts Experience building relationships with mid-market, public sector, and enterprise clients Ability to understand and present product features aligned with customer strategies Strong communication skills and responsiveness to customer needs Team-oriented with accountability and customer care Strong analytical and problem-solving skills Adaptability and willingness to grow in a fast-paced startup environment Ability to handle pressure and think creatively About the company Chatterbox provides tailored language courses for professionals, powered by refugee talent. We deliver award-winning online language learning, taught by expert refugee coaches, to organizations seeking to enhance their language capabilities. Notice Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We provide accommodations for applicants with disabilities. Contact or call for assistance. All new hires must complete Form I-9 and provide proof of identity and work eligibility. An Automated Employment Decision Tool (AEDT) will assess skills and responses. For bias audit details, visit NYC applicants may request alternative processes at or .
Jul 25, 2025
Full time
Chatterbox - Enterprise Customer Success Manager About the job We are seeking an experienced Enterprise Customer Success Manager who can build durable relationships with customers and act as a trusted advisor to work with our corporate clients. You will act as the main point of contact for driving product adoption and engagement for Chatterbox's clients and partners. This role is ideal for a dynamic individual with innovative thinking, technical skills, and solid business acumen. The Enterprise Customer Success Manager will lead sales engagement efforts and directly impact Chatterbox's revenue and growth. A passion for driving product adoption, customer satisfaction, and identifying account growth opportunities is essential. The individual will ensure clients see the value of Chatterbox's solutions and advise on best practices for success. About Chatterbox Chatterbox connects marginalized people with tech jobs. We develop technology that links talented yet overlooked workers with opportunities in tech, starting with the online language learning industry. Our award-winning EdTech SaaS platform empowers overlooked talent, from refugees to returnee mothers, to teach their native languages online and turn their cultural and linguistic diversity into a superpower. Supported by top investors and recognized by outlets like Bloomberg and BBC, this is a unique opportunity to work in a fast-growing, socially impactful startup. Key Responsibilities: Ensure client retention and satisfaction Act as a trusted advisor to drive adoption and demonstrate the value of Chatterbox Educate and train customers on our products and services Partner with stakeholders to establish goals, success criteria, and KPIs aligned with their business strategies Monitor adoption and usage trends; provide recommendations based on risk assessments and business needs Develop a thorough understanding of customer implementations, stakeholders, and needs Set clear retention goals and milestones for clients Participate in business reviews with clients Anticipate client decisions and uncover business needs to leverage Chatterbox's offerings effectively Collaborate with internal teams to align account activities with client strategies Maintain high organization and prioritize effectively Lead renewal processes and coordinate upsell opportunities with sales and account teams Build strong cross-functional relationships with Support, Sales, and Product Management Create resources for training and best practices Required Experience: 5+ years in a customer-facing role, preferably in SaaS Successful track record as a consultant managing diverse accounts Experience building relationships with mid-market, public sector, and enterprise clients Ability to understand and present product features aligned with customer strategies Strong communication skills and responsiveness to customer needs Team-oriented with accountability and customer care Strong analytical and problem-solving skills Adaptability and willingness to grow in a fast-paced startup environment Ability to handle pressure and think creatively About the company Chatterbox provides tailored language courses for professionals, powered by refugee talent. We deliver award-winning online language learning, taught by expert refugee coaches, to organizations seeking to enhance their language capabilities. Notice Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We provide accommodations for applicants with disabilities. Contact or call for assistance. All new hires must complete Form I-9 and provide proof of identity and work eligibility. An Automated Employment Decision Tool (AEDT) will assess skills and responses. For bias audit details, visit NYC applicants may request alternative processes at or .
Care New England Health System
Warwick, Warwickshire
The Healthcare Enterprise Architect will be a key member of the IT team, responsible for providing strategic direction and technical expertise across multiple domains or technology areas. This role is critical in shaping and optimizing the application and technology landscape within the organization, ensuring alignment with business goals and objectives of Care New England Health System. The successful candidate must have a deep understanding of healthcare IT, strong communication skills, and the ability to collaborate with cross-functional teams to deliver innovative and scalable solutions. This comprehensive role integrates strategic vision, technical expertise, and operational excellence, ensuring that the healthcare organization's IT infrastructure aligns with its mission to deliver quality care. Duties and Responsibilities: Develop and maintain a comprehensive understanding of Healthcare IT application and technology architectures, including industry trends, emerging technologies, and best practices. • Establish and enforce architecture standards, guidelines, and best practices to ensure consistency and quality in solution delivery. • Collaborate with business stakeholders, application managers, and other leaders to define the technology strategy and roadmap, ensuring alignment with the overall enterprise architecture. • Support strategic and tactical plans for Healthcare IT applications consistent with the organization's goals. • Lead the design and architecture of complex solutions across multiple domains, considering scalability, security, performance, and other architectural principles. • Provide technical leadership and mentorship to development teams, guiding them in implementing solutions that adhere to architectural principles. • Identify potential risks and challenges across the enterprise architecture to develop mitigation strategies to address them proactively. • Collaborate with domain architects, enterprise architects, and stakeholders to ensure cross-domain and cross-functional alignment. • Act as a liaison between the IT department and the end-user community. • Assess third-party solutions and technologies, making recommendations for adoption or integration. • Work with IT leadership and vendors to specify and acquire products and services. • Create and maintain architectural documentation, including diagrams, design specifications, and technical documentation to support development teams. • Cultivate informatics disciplines to maximize understanding and metrics-based improvement in IT effectiveness, quality, and patient safety. • Stay updated on industry trends, emerging technologies, and certifications to enhance domain expertise. • Ensure compliance with industry standards and regulatory requirements. • Perform fiscal activities relevant to assigned areas, including budget management, purchasing requests, and contract management. Requirements: Bachelor's degree in information technology, Computer Services, or a related field. 7-10 years of experience in a similar role, with 5-7 years focused on application, solution, or enterprise architecture. Experience in healthcare IT is highly preferred. Enterprise Architecture Framework certifications such as TOGAF. Knowledge of systems development methodology, programming, analysis, and troubleshooting. Proficiency in Microsoft Office Suite. Experience with AWS implementation and cloud technologies, including architecture, migration, and optimization. Experience with data centers, databases, data modeling, business strategy, auditing, and compliance. Familiarity with enterprise architecture frameworks and tools. Effectively prioritize work to complete responsibilities within required timeframes. Evaluate areas in need of improvement and provide input to enhance methods, services, programs, or technology. Use proper judgment and established practices when addressing problems or issues. Establish and maintain effective relationships with customers, gaining trust and respect. Anticipate customer needs and proactively address them. Dedicate efforts to meet and exceed the expectations of internal and external customers. Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
Jul 25, 2025
Full time
The Healthcare Enterprise Architect will be a key member of the IT team, responsible for providing strategic direction and technical expertise across multiple domains or technology areas. This role is critical in shaping and optimizing the application and technology landscape within the organization, ensuring alignment with business goals and objectives of Care New England Health System. The successful candidate must have a deep understanding of healthcare IT, strong communication skills, and the ability to collaborate with cross-functional teams to deliver innovative and scalable solutions. This comprehensive role integrates strategic vision, technical expertise, and operational excellence, ensuring that the healthcare organization's IT infrastructure aligns with its mission to deliver quality care. Duties and Responsibilities: Develop and maintain a comprehensive understanding of Healthcare IT application and technology architectures, including industry trends, emerging technologies, and best practices. • Establish and enforce architecture standards, guidelines, and best practices to ensure consistency and quality in solution delivery. • Collaborate with business stakeholders, application managers, and other leaders to define the technology strategy and roadmap, ensuring alignment with the overall enterprise architecture. • Support strategic and tactical plans for Healthcare IT applications consistent with the organization's goals. • Lead the design and architecture of complex solutions across multiple domains, considering scalability, security, performance, and other architectural principles. • Provide technical leadership and mentorship to development teams, guiding them in implementing solutions that adhere to architectural principles. • Identify potential risks and challenges across the enterprise architecture to develop mitigation strategies to address them proactively. • Collaborate with domain architects, enterprise architects, and stakeholders to ensure cross-domain and cross-functional alignment. • Act as a liaison between the IT department and the end-user community. • Assess third-party solutions and technologies, making recommendations for adoption or integration. • Work with IT leadership and vendors to specify and acquire products and services. • Create and maintain architectural documentation, including diagrams, design specifications, and technical documentation to support development teams. • Cultivate informatics disciplines to maximize understanding and metrics-based improvement in IT effectiveness, quality, and patient safety. • Stay updated on industry trends, emerging technologies, and certifications to enhance domain expertise. • Ensure compliance with industry standards and regulatory requirements. • Perform fiscal activities relevant to assigned areas, including budget management, purchasing requests, and contract management. Requirements: Bachelor's degree in information technology, Computer Services, or a related field. 7-10 years of experience in a similar role, with 5-7 years focused on application, solution, or enterprise architecture. Experience in healthcare IT is highly preferred. Enterprise Architecture Framework certifications such as TOGAF. Knowledge of systems development methodology, programming, analysis, and troubleshooting. Proficiency in Microsoft Office Suite. Experience with AWS implementation and cloud technologies, including architecture, migration, and optimization. Experience with data centers, databases, data modeling, business strategy, auditing, and compliance. Familiarity with enterprise architecture frameworks and tools. Effectively prioritize work to complete responsibilities within required timeframes. Evaluate areas in need of improvement and provide input to enhance methods, services, programs, or technology. Use proper judgment and established practices when addressing problems or issues. Establish and maintain effective relationships with customers, gaining trust and respect. Anticipate customer needs and proactively address them. Dedicate efforts to meet and exceed the expectations of internal and external customers. Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
Out in Science, Technology, Engineering, and Mathematics
Profile: Educated to degree standard and holder of a professional qualification (usually CISA, CISSP, ACA or ACCA, etc.) with strong technology skills and understanding of application controls. Looking for an experienced IT Auditor with IT Infrastructure and/or IT Applications audit experience An individual at Fully-Qualified level with IT Audit experience from any sector (ideally financial services or banking but hiring manager is open to candidates from outside of financial services) The ability to clearly communicate IT issues to IT/ non-IT Management both verbally and in writing. Responsibilities: The IT Audit Manager is primarily accountable and responsible for the timely delivery of IT audit assignments. This includes: Preparation of planning material to ensure that the internal controls covering the key risks are appropriately tested in order to provide reasonable assurance to the Board, Group Management, Entity Management and other stakeholders, including regulators, that an effective internal control environment exists. Overseeing the work performed for the audit assignment by other team members. Providing guidance and support to team members as necessary. Directing testing to cover key areas of risk and determine the scope and focus in agreement with the Audit Partner of the review, and share expertise in their area with other team members. Preparing draft Audit Control Recommendations for review by AD Management. The ACRs must be factually accurate and clearly communicate the findings and recommendations. The IT Audit Manager must clearly communicate the issues to AD Management and then to business Management including senior stakeholders. In doing so, the IT Audit Manager may experience some significant challenge and must therefore be resilient and articulate in their presentation of the issues. Preparing the final internal audit report. The report must clearly communicate areas of positive assurance, as well as areas where improvement in the internal control environment is required. Undertaking follow-up and closure of internal audit recommendations. This process requires the validation of action taken by line Management for the closure of all High and Moderate Priority recommendations and the provision of assistant and guidance to Management. The IT Audit Manager may be also asked to assist the Director/ Executive Director with maintaining relationships with Senior Management (D, ED and MD level) in a nominated area of responsibility, have insight into business activities and be able to comment on key areas of risk for those business areas. The IT Audit Manager will also be expected to contribute to Audit Department initiatives and work collaboratively across EMEA. Experience / Skills / Knowledge Required: Educated to degree standard and holder of a professional qualification, (usually CISA, CISSP, etc.) with strong technology skills and an understanding of applications controls. The ability to clearly communicate to senior Management both verbally and in writing audit issues and to gain the confidence and trust of Management in their relationship management role. The role holder needs to have a good operational knowledge in some aspects of the Bank to enable them to identify control weaknesses and advice on best practice/ process improvements. Have technical expertise and demonstratable knowledge of Cyber Risks. And a clear understanding of the risk and internal control environment relevant to the information technology being audited which may include: Firewalls (Check Point, Palo Alto, Cisco) Networks (Cisco) Windows including Azure Office 365 Unix/Linux Database Management Systems (Oracle, SQL Server) IBM Websphere Attention to detail. The confirmation of factual accuracy and a clear understanding of how the facts should be interpreted is essential. Be able to apply knowledge and skills to other areas and interpret these in the wider context. Be a trusted advisor to the business and undertake problem solving in own role. Advising on possible control solutions and, being able to balance competing demands. Previous IT audit experience is required to demonstrate a track record in effective internal audit delivery and management.
Jul 25, 2025
Full time
Profile: Educated to degree standard and holder of a professional qualification (usually CISA, CISSP, ACA or ACCA, etc.) with strong technology skills and understanding of application controls. Looking for an experienced IT Auditor with IT Infrastructure and/or IT Applications audit experience An individual at Fully-Qualified level with IT Audit experience from any sector (ideally financial services or banking but hiring manager is open to candidates from outside of financial services) The ability to clearly communicate IT issues to IT/ non-IT Management both verbally and in writing. Responsibilities: The IT Audit Manager is primarily accountable and responsible for the timely delivery of IT audit assignments. This includes: Preparation of planning material to ensure that the internal controls covering the key risks are appropriately tested in order to provide reasonable assurance to the Board, Group Management, Entity Management and other stakeholders, including regulators, that an effective internal control environment exists. Overseeing the work performed for the audit assignment by other team members. Providing guidance and support to team members as necessary. Directing testing to cover key areas of risk and determine the scope and focus in agreement with the Audit Partner of the review, and share expertise in their area with other team members. Preparing draft Audit Control Recommendations for review by AD Management. The ACRs must be factually accurate and clearly communicate the findings and recommendations. The IT Audit Manager must clearly communicate the issues to AD Management and then to business Management including senior stakeholders. In doing so, the IT Audit Manager may experience some significant challenge and must therefore be resilient and articulate in their presentation of the issues. Preparing the final internal audit report. The report must clearly communicate areas of positive assurance, as well as areas where improvement in the internal control environment is required. Undertaking follow-up and closure of internal audit recommendations. This process requires the validation of action taken by line Management for the closure of all High and Moderate Priority recommendations and the provision of assistant and guidance to Management. The IT Audit Manager may be also asked to assist the Director/ Executive Director with maintaining relationships with Senior Management (D, ED and MD level) in a nominated area of responsibility, have insight into business activities and be able to comment on key areas of risk for those business areas. The IT Audit Manager will also be expected to contribute to Audit Department initiatives and work collaboratively across EMEA. Experience / Skills / Knowledge Required: Educated to degree standard and holder of a professional qualification, (usually CISA, CISSP, etc.) with strong technology skills and an understanding of applications controls. The ability to clearly communicate to senior Management both verbally and in writing audit issues and to gain the confidence and trust of Management in their relationship management role. The role holder needs to have a good operational knowledge in some aspects of the Bank to enable them to identify control weaknesses and advice on best practice/ process improvements. Have technical expertise and demonstratable knowledge of Cyber Risks. And a clear understanding of the risk and internal control environment relevant to the information technology being audited which may include: Firewalls (Check Point, Palo Alto, Cisco) Networks (Cisco) Windows including Azure Office 365 Unix/Linux Database Management Systems (Oracle, SQL Server) IBM Websphere Attention to detail. The confirmation of factual accuracy and a clear understanding of how the facts should be interpreted is essential. Be able to apply knowledge and skills to other areas and interpret these in the wider context. Be a trusted advisor to the business and undertake problem solving in own role. Advising on possible control solutions and, being able to balance competing demands. Previous IT audit experience is required to demonstrate a track record in effective internal audit delivery and management.
Customer Success Manager Department: Sales Employment Type: Permanent - Full Time Location: Remote Compensation: £40,000 - £55,000 / year Description The Customer Success Manager is responsible for nurturing and growing relationships with key stakeholders within a dedicated portfolio of customers. The CSM is responsible for defining and delivering the success plan, part of which is to identify the customers' needs and to introduce Zenergi products and services. The CSM drives the highest ROI possible for our products and services to our medium value-based customers (30-60 customers). The CSM will play a crucial role in ensuring customer satisfaction, maximizing revenue, and identifying opportunities to expand our service offerings. Primary duties Customer Success Stakeholder map, build and maintain strong relationships with key customer portfolios, understanding their unique needs and objectives. Develop a deep understanding of the customer's business and align with our solutions to meet their specific requirements. Design and deliver proposals and presentations for upselling and cross-selling opportunities. Establish clear renewal goals to ensure the customer portfolio stays with Zenergi at renewal periods. Collaborate with internal teams to negotiate contract terms and pricing strategy. Be a Zenergi product and industry ambassador, keen on educating prospects and customers on the capabilities of new/upcoming products and services. Conduct customer satisfaction audits to identify areas of improvement and recommend solutions. Evaluate risk management for customer portfolio to reduce/remove customer dissatisfaction or lost business, and quickly address issues to mitigate risk. Act as the voice of the customer with internal teams, including wider Sales team, Marketing, Product, Technical, Support, Operations, Finance and Engineering providing customer, industry and product insights to improve/develop service and product offerings. Analyse customer data, including energy consumption patterns and market trends to identify areas for the optimisation of sustainability and cost-saving opportunities. Track and report key performance metrics, providing regular updates to customer portfolio on progress and achievements. Expertise, Skills & Knowledge Skills Essential A deep-rooted passion for delivering value to customers. Ability to work in a motivated and energetic manner while collaborating with a broad range of individuals in a fast-paced and ever-evolving environment. Ability to work independently and collaboratively in a fast-paced environment. Results-orientated mindset with a focus on achieving targets and delivering exceptional customer service. Accountability and personal organisation. Desirable Proficient in analysing data and utilising software tools for reporting. Knowledge Essential Knowledge and understanding of the products and services offered by the Company across all of its organisational units and areas. Desirable In-depth understanding of the energy industry and the role of a Third-Party Intermediary (TPI) in the context of delivering products and services for customers, as well as the regulatory requirements and relevant codes of practice. Experience Essential Experience using customer relationship management systems and sales technological solutions to deliver in a customer success or sales-based role. Experience in promoting value through customer experience. Desirable Proven work experience as a Customer Success Manager or similar role in a similar industry with a demonstratable track record of renewing and cross-selling against targets. Perks of the job Here at Zenergi, we like to reward our team in numerous ways to show our appreciation for their hard work. From our Zen Points scheme, which allows people to claim points in exchange for shopping vouchers to our annual 'benefits pot' that lets our team tailor their extra benefits. In addition, we provide opportunities for volunteering and charity events to help our team fulfil personal objectives and to give back to the community.
Jul 25, 2025
Full time
Customer Success Manager Department: Sales Employment Type: Permanent - Full Time Location: Remote Compensation: £40,000 - £55,000 / year Description The Customer Success Manager is responsible for nurturing and growing relationships with key stakeholders within a dedicated portfolio of customers. The CSM is responsible for defining and delivering the success plan, part of which is to identify the customers' needs and to introduce Zenergi products and services. The CSM drives the highest ROI possible for our products and services to our medium value-based customers (30-60 customers). The CSM will play a crucial role in ensuring customer satisfaction, maximizing revenue, and identifying opportunities to expand our service offerings. Primary duties Customer Success Stakeholder map, build and maintain strong relationships with key customer portfolios, understanding their unique needs and objectives. Develop a deep understanding of the customer's business and align with our solutions to meet their specific requirements. Design and deliver proposals and presentations for upselling and cross-selling opportunities. Establish clear renewal goals to ensure the customer portfolio stays with Zenergi at renewal periods. Collaborate with internal teams to negotiate contract terms and pricing strategy. Be a Zenergi product and industry ambassador, keen on educating prospects and customers on the capabilities of new/upcoming products and services. Conduct customer satisfaction audits to identify areas of improvement and recommend solutions. Evaluate risk management for customer portfolio to reduce/remove customer dissatisfaction or lost business, and quickly address issues to mitigate risk. Act as the voice of the customer with internal teams, including wider Sales team, Marketing, Product, Technical, Support, Operations, Finance and Engineering providing customer, industry and product insights to improve/develop service and product offerings. Analyse customer data, including energy consumption patterns and market trends to identify areas for the optimisation of sustainability and cost-saving opportunities. Track and report key performance metrics, providing regular updates to customer portfolio on progress and achievements. Expertise, Skills & Knowledge Skills Essential A deep-rooted passion for delivering value to customers. Ability to work in a motivated and energetic manner while collaborating with a broad range of individuals in a fast-paced and ever-evolving environment. Ability to work independently and collaboratively in a fast-paced environment. Results-orientated mindset with a focus on achieving targets and delivering exceptional customer service. Accountability and personal organisation. Desirable Proficient in analysing data and utilising software tools for reporting. Knowledge Essential Knowledge and understanding of the products and services offered by the Company across all of its organisational units and areas. Desirable In-depth understanding of the energy industry and the role of a Third-Party Intermediary (TPI) in the context of delivering products and services for customers, as well as the regulatory requirements and relevant codes of practice. Experience Essential Experience using customer relationship management systems and sales technological solutions to deliver in a customer success or sales-based role. Experience in promoting value through customer experience. Desirable Proven work experience as a Customer Success Manager or similar role in a similar industry with a demonstratable track record of renewing and cross-selling against targets. Perks of the job Here at Zenergi, we like to reward our team in numerous ways to show our appreciation for their hard work. From our Zen Points scheme, which allows people to claim points in exchange for shopping vouchers to our annual 'benefits pot' that lets our team tailor their extra benefits. In addition, we provide opportunities for volunteering and charity events to help our team fulfil personal objectives and to give back to the community.
Salesforce Release Manager Start: ASAP Duration: 6-12 months Location: 3 days per week in Milton Keynes Pay: inside IR35, paying up to £425 per day Role Overview: We are looking for a skilled and experienced Salesforce Release Manager to manage the release lifecycle of Salesforce solutions across our clients digital platforms. This critical role ensures that platform changes are deployed securely, efficiently, and in line with regulatory standards. The ideal candidate will have a strong background in Salesforce release management within regulated environments, particularly in financial services or banking. Key Responsibilities: - Release Governance & Planning: - Oversee and maintain the Salesforce release calendar, aligning with broader bank-wide change governance. - Lead release planning and readiness meetings, ensuring visibility and traceability of changes. - Collaborate with Change Management to meet compliance obligations. - Coordinate resources for successful release execution. Deployment Execution: - Manage end-to-end deployment across Salesforce environments (SIT, UAT, Pre-Prod, Production). - Coordinate deployment tasks using CI/CD tools (GitHub Actions, Copado, Gearset). - Oversee sandbox refresh and data masking activities, ensuring GDPR and security compliance. Stakeholder Engagement: - Serve as the main point of contact for development teams, business leads, and platform owners. - Provide regular updates on release status, risks, and post-deployment activities to senior stakeholders. Risk & Quality Control: - Ensure releases follow bank policies, including change records, access control, and rollback procedures. - Support internal and external audits with relevant deployment evidence. Continuous Improvement: - Champion DevOps best practices and identify process improvements. - Monitor release metrics to identify and resolve recurring issues. Essential Skills & Experience: - Proven experience in Salesforce release management, preferably within financial services or regulated industries. - Hands-on experience with Salesforce deployment tools (e.g., GitHub Actions, Copado, Gearset). - Strong understanding of Agile, DevOps, and ITIL change control frameworks. - Familiarity with GDPR, FCA compliance, and data governance standards. - Excellent communication and stakeholder management skills. - Salesforce Administrator or Platform App Builder Certification. - ITIL Foundation certification or equivalent experience in change/release management.
Jul 24, 2025
Full time
Salesforce Release Manager Start: ASAP Duration: 6-12 months Location: 3 days per week in Milton Keynes Pay: inside IR35, paying up to £425 per day Role Overview: We are looking for a skilled and experienced Salesforce Release Manager to manage the release lifecycle of Salesforce solutions across our clients digital platforms. This critical role ensures that platform changes are deployed securely, efficiently, and in line with regulatory standards. The ideal candidate will have a strong background in Salesforce release management within regulated environments, particularly in financial services or banking. Key Responsibilities: - Release Governance & Planning: - Oversee and maintain the Salesforce release calendar, aligning with broader bank-wide change governance. - Lead release planning and readiness meetings, ensuring visibility and traceability of changes. - Collaborate with Change Management to meet compliance obligations. - Coordinate resources for successful release execution. Deployment Execution: - Manage end-to-end deployment across Salesforce environments (SIT, UAT, Pre-Prod, Production). - Coordinate deployment tasks using CI/CD tools (GitHub Actions, Copado, Gearset). - Oversee sandbox refresh and data masking activities, ensuring GDPR and security compliance. Stakeholder Engagement: - Serve as the main point of contact for development teams, business leads, and platform owners. - Provide regular updates on release status, risks, and post-deployment activities to senior stakeholders. Risk & Quality Control: - Ensure releases follow bank policies, including change records, access control, and rollback procedures. - Support internal and external audits with relevant deployment evidence. Continuous Improvement: - Champion DevOps best practices and identify process improvements. - Monitor release metrics to identify and resolve recurring issues. Essential Skills & Experience: - Proven experience in Salesforce release management, preferably within financial services or regulated industries. - Hands-on experience with Salesforce deployment tools (e.g., GitHub Actions, Copado, Gearset). - Strong understanding of Agile, DevOps, and ITIL change control frameworks. - Familiarity with GDPR, FCA compliance, and data governance standards. - Excellent communication and stakeholder management skills. - Salesforce Administrator or Platform App Builder Certification. - ITIL Foundation certification or equivalent experience in change/release management.
Hello! We're Teya. Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance. At Teya we believe small, local businesses are the lifeblood of our communities. We're here because we don't believe there's a level playing field that gives small businesses with a fighting chance against the giants of the high street. We're here because we see banks and legacy service providers making things harder for them. We don't think the best technology or the best service should be reserved for those with the biggest headquarters. We're here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us. Become a part of our story. We're looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits. Your Mission The Customer Risk Monitoring team, part of the Acceptance group, is responsible for implementing and maintaining the analytical intelligence that protects Teya and its customers from exposure to financial risks, including fraud and money laundering. Our goals are to minimise financial losses to Teya while maintaining customer trust and ensuring compliance with regulatory requirements. The team aligns very closely with the Ops teams investigating suspicious activities. As the product manager for the Customer Risk Monitoring team, you'll work to create strong partnerships with technical and non-technical stakeholders to ensure alignment between our risk analytics roadmap and the business strategy. This role reports directly to the Head of Product. You'll be expected to work closely with data scientists, data analysts, engineers, and operations specialists, from individual contributors to heads of departments. Job Purpose As an Ongoing Monitoring Product Manager you will play a critical role in defining the standards to monitor the ongoing behaviour of our members to protect the financial services infrastructure from unwanted behaviour, enforce Teya policy, protect against fraud, and ensure Teya maintains compliance with AML regulations actively supporting Teya's commitment to prevent financial crime. The role will cover transaction and other monitoring of member and their behaviour and external information about our members, and subsequent in-depth investigations of monitoring flags and risk issues and events. The monitoring team also performs periodic refreshes of KYB / KYC data held on members. Key accountabilities Transaction and Member Monitoring. Create the team's training on suspicious behaviour and transactionpatterns as well as roll your sleeves up and review alerts where required. KYC / KYB Refreshes. Advise on best practices in the area and be able to roll your sleeves up and conductrefreshes as required. Trend Analysis. Proactively analyse data on identified trends and suggest new transaction monitoring rules to the second line teams. Member Escalations. Manage escalation processes from the team within the first line and to the secondline teams. Rule Setting. Be responsible for proposing, reviewing, and refining customer monitoring rules to enhancerisk detection and mitigation. Continuously assess rule effectiveness and suggest improvements basedon data insights and emerging trends. Collaborative Communication. Produce relevant reporting to senior management and build strong relationships with internal stakeholders, sharing insights and fostering a culture of ongoing monitoringrisk management. Process & System Optimisation. Proactively identify potential areas of improvement and automations and work closely with the product and second line teams to scope and implement. Horizon Scanning. Keep abreast of upcoming regulation change and assess how it may impact upon departmental tasks and present suggestions to the second line teams. Strategic Support. Work closely with the First line operational risk leader and other areas of the First LineOperational risk function to assist in ad-hoc projects. The Role Product Strategy and Roadmap. Contribute to and drive the roadmap for fraud and money laundering prevention, aligning product goals with company objectives and managing trade-offs in metrics. Develop and execute Go-To-Market (GTM) strategies, analyse issues in rollouts, and propose solutions. Collaborate closely with data scientists and data analysts to define data requirements, evaluate model performance, and translate analytical insights into actionable product features. Lead product discovery initiatives to keep our host ahead of industry standards and stay informed about market trends and competitor offerings. Generate insights and analyse past trends, make data-driven decisions to inform product strategy. Understand key engineering concepts such as SLAs, SLOs, availability, reliability, and test environments. Balance technical debt management with new feature releases. Utilise observability tools (logs and metrics) to monitor product performance. Ensure the product meets European regulatory requirements (PCI, GDPR, Data Retention, etc.). Stakeholder Management and Project Coordination. Working with internal experts, including tech, sales, CR, security, compliance, tax, legal and accounting teams, ensuring products and services are secure, compliant, operational, and fit for purpose. Manage external dependencies with key providers. Identify and mitigate risks, build scenarios, and manage project timelines. Using data to identify ancillary opportunities that allow us to serve merchants better. Your Story A minimum of 5 years of experience working in transaction monitoring / ongoing monitoring roles inpayments and or business banking. A deep understanding of the card acquiring and business banking space. Strong knowledge of both the UK and EU AML regulations. Excellent communication and teamwork skills. Highly organized and unafraid to challenge and motivate both yourself and your team. Highlymotivated and enthusiastic individual who thrives working in a fast-paced environment. Experience working with teams implementing data science and AI solutions. Experience working on products and systems requiring to meet strong regulatory requirements and subject to regular audits. Desired -An AML qualification such as ICA or ACAMS or equivalent. The Perks We trust you, so we offer flexible working hours, as long it suits both you and your team Physical and mental health support through our partnership with GymPass, giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support Cycle-to-Work Scheme Health and Life Insurance Pension Scheme 25 days of Annual Leave (+ Bank Holidays) Office snacks every day Friendly, comfortable and informal office environment in Central London Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application-we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.
Jul 24, 2025
Full time
Hello! We're Teya. Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance. At Teya we believe small, local businesses are the lifeblood of our communities. We're here because we don't believe there's a level playing field that gives small businesses with a fighting chance against the giants of the high street. We're here because we see banks and legacy service providers making things harder for them. We don't think the best technology or the best service should be reserved for those with the biggest headquarters. We're here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us. Become a part of our story. We're looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits. Your Mission The Customer Risk Monitoring team, part of the Acceptance group, is responsible for implementing and maintaining the analytical intelligence that protects Teya and its customers from exposure to financial risks, including fraud and money laundering. Our goals are to minimise financial losses to Teya while maintaining customer trust and ensuring compliance with regulatory requirements. The team aligns very closely with the Ops teams investigating suspicious activities. As the product manager for the Customer Risk Monitoring team, you'll work to create strong partnerships with technical and non-technical stakeholders to ensure alignment between our risk analytics roadmap and the business strategy. This role reports directly to the Head of Product. You'll be expected to work closely with data scientists, data analysts, engineers, and operations specialists, from individual contributors to heads of departments. Job Purpose As an Ongoing Monitoring Product Manager you will play a critical role in defining the standards to monitor the ongoing behaviour of our members to protect the financial services infrastructure from unwanted behaviour, enforce Teya policy, protect against fraud, and ensure Teya maintains compliance with AML regulations actively supporting Teya's commitment to prevent financial crime. The role will cover transaction and other monitoring of member and their behaviour and external information about our members, and subsequent in-depth investigations of monitoring flags and risk issues and events. The monitoring team also performs periodic refreshes of KYB / KYC data held on members. Key accountabilities Transaction and Member Monitoring. Create the team's training on suspicious behaviour and transactionpatterns as well as roll your sleeves up and review alerts where required. KYC / KYB Refreshes. Advise on best practices in the area and be able to roll your sleeves up and conductrefreshes as required. Trend Analysis. Proactively analyse data on identified trends and suggest new transaction monitoring rules to the second line teams. Member Escalations. Manage escalation processes from the team within the first line and to the secondline teams. Rule Setting. Be responsible for proposing, reviewing, and refining customer monitoring rules to enhancerisk detection and mitigation. Continuously assess rule effectiveness and suggest improvements basedon data insights and emerging trends. Collaborative Communication. Produce relevant reporting to senior management and build strong relationships with internal stakeholders, sharing insights and fostering a culture of ongoing monitoringrisk management. Process & System Optimisation. Proactively identify potential areas of improvement and automations and work closely with the product and second line teams to scope and implement. Horizon Scanning. Keep abreast of upcoming regulation change and assess how it may impact upon departmental tasks and present suggestions to the second line teams. Strategic Support. Work closely with the First line operational risk leader and other areas of the First LineOperational risk function to assist in ad-hoc projects. The Role Product Strategy and Roadmap. Contribute to and drive the roadmap for fraud and money laundering prevention, aligning product goals with company objectives and managing trade-offs in metrics. Develop and execute Go-To-Market (GTM) strategies, analyse issues in rollouts, and propose solutions. Collaborate closely with data scientists and data analysts to define data requirements, evaluate model performance, and translate analytical insights into actionable product features. Lead product discovery initiatives to keep our host ahead of industry standards and stay informed about market trends and competitor offerings. Generate insights and analyse past trends, make data-driven decisions to inform product strategy. Understand key engineering concepts such as SLAs, SLOs, availability, reliability, and test environments. Balance technical debt management with new feature releases. Utilise observability tools (logs and metrics) to monitor product performance. Ensure the product meets European regulatory requirements (PCI, GDPR, Data Retention, etc.). Stakeholder Management and Project Coordination. Working with internal experts, including tech, sales, CR, security, compliance, tax, legal and accounting teams, ensuring products and services are secure, compliant, operational, and fit for purpose. Manage external dependencies with key providers. Identify and mitigate risks, build scenarios, and manage project timelines. Using data to identify ancillary opportunities that allow us to serve merchants better. Your Story A minimum of 5 years of experience working in transaction monitoring / ongoing monitoring roles inpayments and or business banking. A deep understanding of the card acquiring and business banking space. Strong knowledge of both the UK and EU AML regulations. Excellent communication and teamwork skills. Highly organized and unafraid to challenge and motivate both yourself and your team. Highlymotivated and enthusiastic individual who thrives working in a fast-paced environment. Experience working with teams implementing data science and AI solutions. Experience working on products and systems requiring to meet strong regulatory requirements and subject to regular audits. Desired -An AML qualification such as ICA or ACAMS or equivalent. The Perks We trust you, so we offer flexible working hours, as long it suits both you and your team Physical and mental health support through our partnership with GymPass, giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support Cycle-to-Work Scheme Health and Life Insurance Pension Scheme 25 days of Annual Leave (+ Bank Holidays) Office snacks every day Friendly, comfortable and informal office environment in Central London Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application-we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.
Prevail Partners is seeking an experienced and technically capable Information Security Manager to help lead and grow our security function in a fast-paced and mission-driven organisation. While technically focused, this role offers significant opportunity to contribute to Prevail's strategic information security goals. You will work closely with the Physical Security, Compliance and IT leads, as well as leaders across the business, to ensure our data, systems, infrastructure and people remain secure in dynamic and challenging environments. We are looking for a visible champion of information security with a proactive mindset, able to influence positive change at a senior level. Strong technical acumen and an ability to lead incident response and effectively manage risk is essential. Key Responsibilities Security Strategy & Governance Act as the company's lead advisor on cyber and information security, ensuring risks are identified, prioritised, and addressed with appropriate technical and procedural controls. Shape and embed practical security governance aligned with real-world operational needs - integrating controls, risk assessments, and mitigation into core business activities. Work with the Executive and project leadership to ensure security is represented in commercial proposals, assurance processes, and delivery planning. Maintain strong relationships with relevant external stakeholders (e.g. NCSC, NPSA), monitoring threat intelligence and security guidance. Operational Security & Risk Management Lead the design, implementation, and monitoring of controls across endpoint security, identity and access management, and cloud infrastructure (e.g., AWS). Own and improve the incident response framework, including active participation in investigations, post-incident reviews, and business continuity planning. Run regular tabletop exercises and scenario testing to ensure operational preparedness for cyber-attacks and disruptions. Support secure architecture and infrastructure reviews across projects and services. Risk Management & Security Engineering Conduct and lead structured technical and procedural risk assessments, including threat modelling and security reviews for new projects or systems. Collaborate with IT and engineering teams to identify, address, and continuously improve security control effectiveness. Oversee the management of external security assessments and ensure remediation plans are executed effectively. Maintain relevant security certifications such as Cyber Essentials / Plus and support the business in aligning with broader security frameworks (e.g., NIST CSF, CIS Controls). Awareness & Security Culture Lead internal training, briefings and onboarding sessions to build awareness and support for secure behaviours across the organisation. Act as a security advocate across teams, ensuring people understand their responsibilities and are equipped to play their part in reducing risk. Collaborate with HR, IT, and project teams to identify emerging threats, implement detection mechanisms, and foster a strong security-first culture Compliance & Governance Work in partnership with the Compliance Manager and DPO to ensure security measures support data protection obligations (e.g. UK GDPR). Maintain up-to-date records of security incidents, policies, and audit logs - ensuring documentation is meaningful and accessible. Support leadership with security input into market entry, overseas operations, and client assurance processes. Able to achieve UK security clearance to SC level (resident in UK for minimum of 5 years) At least 5 years' experience in a technical security role, ideally within complex or high-risk operational environments. Practical experience with cloud platforms (e.g. AWS, Azure), endpoint protection, IAM, vulnerability management, and SIEM/logging tools. Strong understanding of cyber threats, insider risk, security engineering principles and network security. Demonstrated experience managing the response to cyber incidents. Familiar with automating tasks with Python or similar programming languages, as well as using SQL to query data at scale. Knowledge of security frameworks such as NIST CSF, CIS Controls, and Cyber Essentials, with working knowledge of ISO 27001 beneficial but not essential. Understanding of UK data protection law and its practical application within a security programme. Security certifications (e.g. CISSP, CISM, CCSP, GIAC/SANS, AWS Security Specialty, or similar) are a plus. Ability to build effective working relationships across technical and non-technical stakeholders. Strong analytical, communication, and problem-solving skills. Experience supporting secure delivery of technology platforms or sensitive services is highly desirable. Us: Prevail Partners delivers high quality intelligence, research and consultancy services to clients ranging from governments and multinational corporations to non-governmental organisations. These services are delivered predominantly across Europe, the Middle East and Africa. We pride ourselves on selecting interesting projects which we believe can genuinely make a difference. You will be joining the company at a time of continued growth, and will be required to support a wide variety of these projects across the whole company. What we offer here at Prevail: Competitive salary, salary sacrifice pension, access to onsite gym facilities, enhanced leave polices, and private healthcare after two years at Prevail.
Jul 24, 2025
Full time
Prevail Partners is seeking an experienced and technically capable Information Security Manager to help lead and grow our security function in a fast-paced and mission-driven organisation. While technically focused, this role offers significant opportunity to contribute to Prevail's strategic information security goals. You will work closely with the Physical Security, Compliance and IT leads, as well as leaders across the business, to ensure our data, systems, infrastructure and people remain secure in dynamic and challenging environments. We are looking for a visible champion of information security with a proactive mindset, able to influence positive change at a senior level. Strong technical acumen and an ability to lead incident response and effectively manage risk is essential. Key Responsibilities Security Strategy & Governance Act as the company's lead advisor on cyber and information security, ensuring risks are identified, prioritised, and addressed with appropriate technical and procedural controls. Shape and embed practical security governance aligned with real-world operational needs - integrating controls, risk assessments, and mitigation into core business activities. Work with the Executive and project leadership to ensure security is represented in commercial proposals, assurance processes, and delivery planning. Maintain strong relationships with relevant external stakeholders (e.g. NCSC, NPSA), monitoring threat intelligence and security guidance. Operational Security & Risk Management Lead the design, implementation, and monitoring of controls across endpoint security, identity and access management, and cloud infrastructure (e.g., AWS). Own and improve the incident response framework, including active participation in investigations, post-incident reviews, and business continuity planning. Run regular tabletop exercises and scenario testing to ensure operational preparedness for cyber-attacks and disruptions. Support secure architecture and infrastructure reviews across projects and services. Risk Management & Security Engineering Conduct and lead structured technical and procedural risk assessments, including threat modelling and security reviews for new projects or systems. Collaborate with IT and engineering teams to identify, address, and continuously improve security control effectiveness. Oversee the management of external security assessments and ensure remediation plans are executed effectively. Maintain relevant security certifications such as Cyber Essentials / Plus and support the business in aligning with broader security frameworks (e.g., NIST CSF, CIS Controls). Awareness & Security Culture Lead internal training, briefings and onboarding sessions to build awareness and support for secure behaviours across the organisation. Act as a security advocate across teams, ensuring people understand their responsibilities and are equipped to play their part in reducing risk. Collaborate with HR, IT, and project teams to identify emerging threats, implement detection mechanisms, and foster a strong security-first culture Compliance & Governance Work in partnership with the Compliance Manager and DPO to ensure security measures support data protection obligations (e.g. UK GDPR). Maintain up-to-date records of security incidents, policies, and audit logs - ensuring documentation is meaningful and accessible. Support leadership with security input into market entry, overseas operations, and client assurance processes. Able to achieve UK security clearance to SC level (resident in UK for minimum of 5 years) At least 5 years' experience in a technical security role, ideally within complex or high-risk operational environments. Practical experience with cloud platforms (e.g. AWS, Azure), endpoint protection, IAM, vulnerability management, and SIEM/logging tools. Strong understanding of cyber threats, insider risk, security engineering principles and network security. Demonstrated experience managing the response to cyber incidents. Familiar with automating tasks with Python or similar programming languages, as well as using SQL to query data at scale. Knowledge of security frameworks such as NIST CSF, CIS Controls, and Cyber Essentials, with working knowledge of ISO 27001 beneficial but not essential. Understanding of UK data protection law and its practical application within a security programme. Security certifications (e.g. CISSP, CISM, CCSP, GIAC/SANS, AWS Security Specialty, or similar) are a plus. Ability to build effective working relationships across technical and non-technical stakeholders. Strong analytical, communication, and problem-solving skills. Experience supporting secure delivery of technology platforms or sensitive services is highly desirable. Us: Prevail Partners delivers high quality intelligence, research and consultancy services to clients ranging from governments and multinational corporations to non-governmental organisations. These services are delivered predominantly across Europe, the Middle East and Africa. We pride ourselves on selecting interesting projects which we believe can genuinely make a difference. You will be joining the company at a time of continued growth, and will be required to support a wide variety of these projects across the whole company. What we offer here at Prevail: Competitive salary, salary sacrifice pension, access to onsite gym facilities, enhanced leave polices, and private healthcare after two years at Prevail.
Regulatory Compliance Manager, Amazon Payments UK (Compliance) Job ID: Amazon Payments UK Limited We are looking for an experienced compliance professional to join the Amazon Payments UK (APUK) team to support compliance operations of the firm. The Compliance Manager will be responsible for supporting regulatory compliance of the payments propositions within the UK. The Compliance Manager will be part of the 2nd line Compliance Office and responsible for providing regulatory oversight and approval for new programs, providing expert advice to stakeholders and supporting strategy design with regulatory input. This opportunity requires a subject matter expert to contribute within a fast-paced, growing team. You will champion customer outcomes and use your knowledge of the industry and regulatory horizon to ensure sustainable, compliant solutions are formed. You will comfortably handle ambiguity, and provide pragmatic challenge to colleagues, peers and leadership and you are not afraid to roll up your sleeves and dive into the details. You think outside of the box, coming up with solutions in times of ambiguity. Key job responsibilities • Assist in ensuring APUK's payment activities operate in accordance with all legal and regulatory requirements by monitoring the compliance of business activity • Applying working knowledge of FCA regulations such as Consumer Duty Regulations and Payment Services Regulations and Policies to articulate customer/control impact and drive alignment across teams. • Assist with the development, documentation and maintenance of policies and procedures • Provide compliance awareness and training to the business • Prepare reporting to internal governance committees • Review, challenge and approve risk records, policy breaches and matters for escalation • Work with business leads to identify and collate relevant information to respond to requests for information from auditors and regulators (ad hoc and regulatory returns). • Maintain up to date knowledge of relevant regulations by monitor regulatory change and emerging risk from regulatory sources, to proactively communicate key developments to internal stakeholders and support the implementation of regulatory change. BASIC QUALIFICATIONS - Minimum of four years compliance experience in financial services working in risk and compliance, or within a financial regulatory body or consultancy practice - A good understanding and previous experience of working with Payment Services Regulations 2017 and FCA regulations, in areas such as complaint handling, safeguarding, operational resilience and consumer duty. - Excellent team player with the ability to work closely with others to deliver results, identify and resolve issues; shares information and keeps team members and management informed - Excellent organisational skills with the ability to prioritise workload and manage various tasks simultaneously. - The ability and willingness to learn new skills and upskill quickly to be an SME on new requirements - Strong and demonstrable influencing, stakeholder management, presentation and communication skills. - Resilient and able to thrive and lead in a fast paced, entrepreneurial environment - Strong judgment and analytical thinking - Strong ownership and delivery orientated, to perform independently with minimal supervision PREFERRED QUALIFICATIONS - Experience within the payments sector and/or fin-tech environment - Experience of relationship management with regulatory bodies - Demonstrated experience working with FCA regulations and compliance requirements such as Payment Services Regulations (2017), Electronic Money Regulations (2011), Consumer Duty and other applicable FCA regulations and policies Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: March 13, 2025 (Updated about 8 hours ago) Posted: April 29, 2025 (Updated 2 days ago) Posted: April 29, 2025 (Updated 3 days ago) Posted: April 28, 2025 (Updated 4 days ago) Posted: April 23, 2025 (Updated 9 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 24, 2025
Full time
Regulatory Compliance Manager, Amazon Payments UK (Compliance) Job ID: Amazon Payments UK Limited We are looking for an experienced compliance professional to join the Amazon Payments UK (APUK) team to support compliance operations of the firm. The Compliance Manager will be responsible for supporting regulatory compliance of the payments propositions within the UK. The Compliance Manager will be part of the 2nd line Compliance Office and responsible for providing regulatory oversight and approval for new programs, providing expert advice to stakeholders and supporting strategy design with regulatory input. This opportunity requires a subject matter expert to contribute within a fast-paced, growing team. You will champion customer outcomes and use your knowledge of the industry and regulatory horizon to ensure sustainable, compliant solutions are formed. You will comfortably handle ambiguity, and provide pragmatic challenge to colleagues, peers and leadership and you are not afraid to roll up your sleeves and dive into the details. You think outside of the box, coming up with solutions in times of ambiguity. Key job responsibilities • Assist in ensuring APUK's payment activities operate in accordance with all legal and regulatory requirements by monitoring the compliance of business activity • Applying working knowledge of FCA regulations such as Consumer Duty Regulations and Payment Services Regulations and Policies to articulate customer/control impact and drive alignment across teams. • Assist with the development, documentation and maintenance of policies and procedures • Provide compliance awareness and training to the business • Prepare reporting to internal governance committees • Review, challenge and approve risk records, policy breaches and matters for escalation • Work with business leads to identify and collate relevant information to respond to requests for information from auditors and regulators (ad hoc and regulatory returns). • Maintain up to date knowledge of relevant regulations by monitor regulatory change and emerging risk from regulatory sources, to proactively communicate key developments to internal stakeholders and support the implementation of regulatory change. BASIC QUALIFICATIONS - Minimum of four years compliance experience in financial services working in risk and compliance, or within a financial regulatory body or consultancy practice - A good understanding and previous experience of working with Payment Services Regulations 2017 and FCA regulations, in areas such as complaint handling, safeguarding, operational resilience and consumer duty. - Excellent team player with the ability to work closely with others to deliver results, identify and resolve issues; shares information and keeps team members and management informed - Excellent organisational skills with the ability to prioritise workload and manage various tasks simultaneously. - The ability and willingness to learn new skills and upskill quickly to be an SME on new requirements - Strong and demonstrable influencing, stakeholder management, presentation and communication skills. - Resilient and able to thrive and lead in a fast paced, entrepreneurial environment - Strong judgment and analytical thinking - Strong ownership and delivery orientated, to perform independently with minimal supervision PREFERRED QUALIFICATIONS - Experience within the payments sector and/or fin-tech environment - Experience of relationship management with regulatory bodies - Demonstrated experience working with FCA regulations and compliance requirements such as Payment Services Regulations (2017), Electronic Money Regulations (2011), Consumer Duty and other applicable FCA regulations and policies Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: March 13, 2025 (Updated about 8 hours ago) Posted: April 29, 2025 (Updated 2 days ago) Posted: April 29, 2025 (Updated 3 days ago) Posted: April 28, 2025 (Updated 4 days ago) Posted: April 23, 2025 (Updated 9 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
About the Role & Team At Disney, safeguarding our people, guests, assets, and operations is fundamental to ensuring the magic we create reaches every corner of the globe, uninterrupted. Within the Global Security function, we are committed to delivering world-class protection across a dynamic and evolving risk landscape - driven by technology, collaboration, and operational excellence. The EMEA Security Control Centre (ESCC) plays a vital role in this mission by serving as the central command hub for real-time monitoring, incident escalation, response coordination, and critical security communications across the region. Operating around the clock, the ESCC integrates cutting-edge technology with expert personnel to deliver proactive and effective security outcomes across Disney's diverse EMEA footprint. We are seeking an experienced and strategic ESCC Manager to lead this multi-functional control centre, shaping its day-to-day operations, systems integration, and team development. The successful candidate will bring expertise in incident response, situational awareness, and stakeholder engagement, while fostering innovation and compliance across a high-performing environment. This role is key to ensuring a resilient and responsive security infrastructure across our regional operations. What You Will Do Your responsibilities will include, but are not limited to, the following: ESCC Leadership & Operations Provide strategic oversight and daily management of the ESCC's real-time monitoring and incident response operations across EMEA Ensure all security incidents are responded to, escalated, and reported in line with policies, procedures, and service-level expectations Maintain working knowledge of Disney's global security platforms (e.g. CCTV, EACS, IDS, Dataminr, Everbridge) and ensure their effective use Lead failover readiness planning and scenario testing to ensure business continuity during unplanned disruptions People Management & Development Lead, mentor, and coach a team of ESCC operators and supervisors, ensuring performance standards are consistently met Deliver regular training programs, performance reviews, and welfare support to create a motivated, skilled, and resilient workforce Drive succession planning and staff development strategies, reducing turnover and fostering a culture of continuous improvement Stakeholder Engagement & Relationship Management Serve as the central point of contact for key stakeholder groups including Security Systems, Intelligence, Compliance, Real Estate, and EMEA Security Managers Represent ESCC capabilities during internal briefings, audits, and external visits, delivering concise overviews and promoting understanding of the centre's functions Ensure alignment with other TWDC Security Operations Centers (GSCC, ASCC) and facilitate cross-regional coordination as required Systems Oversight & Innovation Collaborate with the Security Systems team on issue reporting, upgrades, UAT testing, and the evaluation of new platforms or tools Log and manage system-related issues and enhancements, driving continuous improvement in technology usage Actively contribute to the refinement of ESCC SOPs, escalation workflows, and decision trees in response to evolving threat types and business requirements Risk, Compliance & Intelligence Integration Ensure GDPR, health & safety, and regulatory compliance across all ESCC data processing, surveillance, and incident documentation activities Liaise with the Intelligence team to enhance situational awareness and support proactive threat identification and mitigation Coordinate with local law enforcement and business lines when required, ensuring appropriate data handling and communication protocols are followed Performance Management & Reporting Develop and track performance metrics (KPIs) for ESCC operations, using data to inform improvements and ensure accountability Lead post-incident reviews and debriefs, identifying lessons learned and implementing changes where appropriate Oversee all administrative functions, including report writing, shift planning, training documentation, and audit trail maintenance Vendor & Facilities Support Manage vendor relationships for key holding and response services across EMEA, ensuring consistent operational support during system failures Coordinate with local facilities, using translation services as needed, to resolve site-level issues and communicate effectively across languages Lead regular contract and service reviews to ensure SLAs are met and delivery remains aligned with Disney's security standards Required Qualifications & Skills Essential Experience & Skills Minimum 3 years' experience in a security-related field (private or public sector) with exposure to real-time monitoring, emergency response, or control room environments Demonstrated leadership capability in managing teams within complex, high-pressure environments Strong understanding of physical security systems, operations, and technologies (e.g. CCTV, EACS, IDS) Excellent communication skills and the ability to manage multi-stakeholder relationships across functions and regions Deep knowledge of data protection, compliance, and health & safety requirements in a security context Preferred Qualifications Bachelor's degree in Security, Criminal Justice, Risk Management, or a related field Professional security certifications (e.g. CPP, PSP, MSyI) Fluency or working knowledge of a local language spoken in Asia or EMEA is an asset Experience working within a large multinational or corporate enterprise General Attributes Proactive leader with high emotional intelligence and sound judgment Highly organized with attention to detail and the ability to prioritize in fast-paced environments Solutions-oriented and committed to innovation, service excellence, and continuous improvement Able to coach, mentor, and develop team members to meet evolving business needs
Jul 24, 2025
Full time
About the Role & Team At Disney, safeguarding our people, guests, assets, and operations is fundamental to ensuring the magic we create reaches every corner of the globe, uninterrupted. Within the Global Security function, we are committed to delivering world-class protection across a dynamic and evolving risk landscape - driven by technology, collaboration, and operational excellence. The EMEA Security Control Centre (ESCC) plays a vital role in this mission by serving as the central command hub for real-time monitoring, incident escalation, response coordination, and critical security communications across the region. Operating around the clock, the ESCC integrates cutting-edge technology with expert personnel to deliver proactive and effective security outcomes across Disney's diverse EMEA footprint. We are seeking an experienced and strategic ESCC Manager to lead this multi-functional control centre, shaping its day-to-day operations, systems integration, and team development. The successful candidate will bring expertise in incident response, situational awareness, and stakeholder engagement, while fostering innovation and compliance across a high-performing environment. This role is key to ensuring a resilient and responsive security infrastructure across our regional operations. What You Will Do Your responsibilities will include, but are not limited to, the following: ESCC Leadership & Operations Provide strategic oversight and daily management of the ESCC's real-time monitoring and incident response operations across EMEA Ensure all security incidents are responded to, escalated, and reported in line with policies, procedures, and service-level expectations Maintain working knowledge of Disney's global security platforms (e.g. CCTV, EACS, IDS, Dataminr, Everbridge) and ensure their effective use Lead failover readiness planning and scenario testing to ensure business continuity during unplanned disruptions People Management & Development Lead, mentor, and coach a team of ESCC operators and supervisors, ensuring performance standards are consistently met Deliver regular training programs, performance reviews, and welfare support to create a motivated, skilled, and resilient workforce Drive succession planning and staff development strategies, reducing turnover and fostering a culture of continuous improvement Stakeholder Engagement & Relationship Management Serve as the central point of contact for key stakeholder groups including Security Systems, Intelligence, Compliance, Real Estate, and EMEA Security Managers Represent ESCC capabilities during internal briefings, audits, and external visits, delivering concise overviews and promoting understanding of the centre's functions Ensure alignment with other TWDC Security Operations Centers (GSCC, ASCC) and facilitate cross-regional coordination as required Systems Oversight & Innovation Collaborate with the Security Systems team on issue reporting, upgrades, UAT testing, and the evaluation of new platforms or tools Log and manage system-related issues and enhancements, driving continuous improvement in technology usage Actively contribute to the refinement of ESCC SOPs, escalation workflows, and decision trees in response to evolving threat types and business requirements Risk, Compliance & Intelligence Integration Ensure GDPR, health & safety, and regulatory compliance across all ESCC data processing, surveillance, and incident documentation activities Liaise with the Intelligence team to enhance situational awareness and support proactive threat identification and mitigation Coordinate with local law enforcement and business lines when required, ensuring appropriate data handling and communication protocols are followed Performance Management & Reporting Develop and track performance metrics (KPIs) for ESCC operations, using data to inform improvements and ensure accountability Lead post-incident reviews and debriefs, identifying lessons learned and implementing changes where appropriate Oversee all administrative functions, including report writing, shift planning, training documentation, and audit trail maintenance Vendor & Facilities Support Manage vendor relationships for key holding and response services across EMEA, ensuring consistent operational support during system failures Coordinate with local facilities, using translation services as needed, to resolve site-level issues and communicate effectively across languages Lead regular contract and service reviews to ensure SLAs are met and delivery remains aligned with Disney's security standards Required Qualifications & Skills Essential Experience & Skills Minimum 3 years' experience in a security-related field (private or public sector) with exposure to real-time monitoring, emergency response, or control room environments Demonstrated leadership capability in managing teams within complex, high-pressure environments Strong understanding of physical security systems, operations, and technologies (e.g. CCTV, EACS, IDS) Excellent communication skills and the ability to manage multi-stakeholder relationships across functions and regions Deep knowledge of data protection, compliance, and health & safety requirements in a security context Preferred Qualifications Bachelor's degree in Security, Criminal Justice, Risk Management, or a related field Professional security certifications (e.g. CPP, PSP, MSyI) Fluency or working knowledge of a local language spoken in Asia or EMEA is an asset Experience working within a large multinational or corporate enterprise General Attributes Proactive leader with high emotional intelligence and sound judgment Highly organized with attention to detail and the ability to prioritize in fast-paced environments Solutions-oriented and committed to innovation, service excellence, and continuous improvement Able to coach, mentor, and develop team members to meet evolving business needs
At Disney, safeguarding our people, guests, assets, and operations is fundamental to ensuring the magic we create reaches every corner of the globe, uninterrupted. Within the Global Security function, we are committed to delivering world-class protection across a dynamic and evolving risk landscape - driven by technology, collaboration, and operational excellence. The EMEA Security Control Centre (ESCC) plays a vital role in this mission by serving as the central command hub for real-time monitoring, incident escalation, response coordination, and critical security communications across the region. Operating around the clock, the ESCC integrates cutting-edge technology with expert personnel to deliver proactive and effective security outcomes across Disney's diverse EMEA footprint. We are seeking an experienced and strategic ESCC Manager to lead this multi-functional control centre, shaping its day-to-day operations, systems integration, and team development. The successful candidate will bring expertise in incident response, situational awareness, and stakeholder engagement, while fostering innovation and compliance across a high-performing environment. This role is key to ensuring a resilient and responsive security infrastructure across our regional operations. What You Will Do Your responsibilities will include, but are not limited to, the following: ESCC Leadership & Operations Provide strategic oversight and daily management of the ESCC's real-time monitoring and incident response operations across EMEA Ensure all security incidents are responded to, escalated, and reported in line with policies, procedures, and service-level expectations Maintain working knowledge of Disney's global security platforms (e.g. CCTV, EACS, IDS, Dataminr, Everbridge) and ensure their effective use Lead failover readiness planning and scenario testing to ensure business continuity during unplanned disruptions People Management & Development Lead, mentor, and coach a team of ESCC operators and supervisors, ensuring performance standards are consistently met Deliver regular training programs, performance reviews, and welfare support to create a motivated, skilled, and resilient workforce Drive succession planning and staff development strategies, reducing turnover and fostering a culture of continuous improvement Stakeholder Engagement & Relationship Management Serve as the central point of contact for key stakeholder groups including Security Systems, Intelligence, Compliance, Real Estate, and EMEA Security Managers Represent ESCC capabilities during internal briefings, audits, and external visits, delivering concise overviews and promoting understanding of the centre's functions Ensure alignment with other TWDC Security Operations Centers (GSCC, ASCC) and facilitate cross-regional coordination as required Collaborate with the Security Systems team on issue reporting, upgrades, UAT testing, and the evaluation of new platforms or tools Log and manage system-related issues and enhancements, driving continuous improvement in technology usage Actively contribute to the refinement of ESCC SOPs, escalation workflows, and decision trees in response to evolving threat types and business requirements Ensure GDPR, health & safety, and regulatory compliance across all ESCC data processing, surveillance, and incident documentation activities Liaise with the Intelligence team to enhance situational awareness and support proactive threat identification and mitigation Coordinate with local law enforcement and business lines when required, ensuring appropriate data handling and communication protocols are followed Performance Management & Reporting Develop and track performance metrics (KPIs) for ESCC operations, using data to inform improvements and ensure accountability Lead post-incident reviews and debriefs, identifying lessons learned and implementing changes where appropriate Oversee all administrative functions, including report writing, shift planning, training documentation, and audit trail maintenance Manage vendor relationships for key holding and response services across EMEA, ensuring consistent operational support during system failures Coordinate with local facilities, using translation services as needed, to resolve site-level issues and communicate effectively across languages Lead regular contract and service reviews to ensure SLAs are met and delivery remains aligned with Disney's security standards Required Qualifications & Skills Essential Experience & Skills Minimum 3 years' experience in a security-related field (private or public sector) with exposure to real-time monitoring, emergency response, or control room environments Demonstrated leadership capability in managing teams within complex, high-pressure environments Strong understanding of physical security systems, operations, and technologies (e.g. CCTV, EACS, IDS) Excellent communication skills and the ability to manage multi-stakeholder relationships across functions and regions Deep knowledge of data protection, compliance, and health & safety requirements in a security context Preferred Qualifications Bachelor's degree in Security, Criminal Justice, Risk Management, or a related field Professional security certifications (e.g. CPP, PSP, MSyI) Fluency or working knowledge of a local language spoken in Asia or EMEA is an asset Experience working within a large multinational or corporate enterprise General Attributes Proactive leader with high emotional intelligence and sound judgment Highly organized with attention to detail and the ability to prioritize in fast-paced environments Solutions-oriented and committed to innovation, service excellence, and continuous improvement Able to coach, mentor, and develop team members to meet evolving business needs
Jul 24, 2025
Full time
At Disney, safeguarding our people, guests, assets, and operations is fundamental to ensuring the magic we create reaches every corner of the globe, uninterrupted. Within the Global Security function, we are committed to delivering world-class protection across a dynamic and evolving risk landscape - driven by technology, collaboration, and operational excellence. The EMEA Security Control Centre (ESCC) plays a vital role in this mission by serving as the central command hub for real-time monitoring, incident escalation, response coordination, and critical security communications across the region. Operating around the clock, the ESCC integrates cutting-edge technology with expert personnel to deliver proactive and effective security outcomes across Disney's diverse EMEA footprint. We are seeking an experienced and strategic ESCC Manager to lead this multi-functional control centre, shaping its day-to-day operations, systems integration, and team development. The successful candidate will bring expertise in incident response, situational awareness, and stakeholder engagement, while fostering innovation and compliance across a high-performing environment. This role is key to ensuring a resilient and responsive security infrastructure across our regional operations. What You Will Do Your responsibilities will include, but are not limited to, the following: ESCC Leadership & Operations Provide strategic oversight and daily management of the ESCC's real-time monitoring and incident response operations across EMEA Ensure all security incidents are responded to, escalated, and reported in line with policies, procedures, and service-level expectations Maintain working knowledge of Disney's global security platforms (e.g. CCTV, EACS, IDS, Dataminr, Everbridge) and ensure their effective use Lead failover readiness planning and scenario testing to ensure business continuity during unplanned disruptions People Management & Development Lead, mentor, and coach a team of ESCC operators and supervisors, ensuring performance standards are consistently met Deliver regular training programs, performance reviews, and welfare support to create a motivated, skilled, and resilient workforce Drive succession planning and staff development strategies, reducing turnover and fostering a culture of continuous improvement Stakeholder Engagement & Relationship Management Serve as the central point of contact for key stakeholder groups including Security Systems, Intelligence, Compliance, Real Estate, and EMEA Security Managers Represent ESCC capabilities during internal briefings, audits, and external visits, delivering concise overviews and promoting understanding of the centre's functions Ensure alignment with other TWDC Security Operations Centers (GSCC, ASCC) and facilitate cross-regional coordination as required Collaborate with the Security Systems team on issue reporting, upgrades, UAT testing, and the evaluation of new platforms or tools Log and manage system-related issues and enhancements, driving continuous improvement in technology usage Actively contribute to the refinement of ESCC SOPs, escalation workflows, and decision trees in response to evolving threat types and business requirements Ensure GDPR, health & safety, and regulatory compliance across all ESCC data processing, surveillance, and incident documentation activities Liaise with the Intelligence team to enhance situational awareness and support proactive threat identification and mitigation Coordinate with local law enforcement and business lines when required, ensuring appropriate data handling and communication protocols are followed Performance Management & Reporting Develop and track performance metrics (KPIs) for ESCC operations, using data to inform improvements and ensure accountability Lead post-incident reviews and debriefs, identifying lessons learned and implementing changes where appropriate Oversee all administrative functions, including report writing, shift planning, training documentation, and audit trail maintenance Manage vendor relationships for key holding and response services across EMEA, ensuring consistent operational support during system failures Coordinate with local facilities, using translation services as needed, to resolve site-level issues and communicate effectively across languages Lead regular contract and service reviews to ensure SLAs are met and delivery remains aligned with Disney's security standards Required Qualifications & Skills Essential Experience & Skills Minimum 3 years' experience in a security-related field (private or public sector) with exposure to real-time monitoring, emergency response, or control room environments Demonstrated leadership capability in managing teams within complex, high-pressure environments Strong understanding of physical security systems, operations, and technologies (e.g. CCTV, EACS, IDS) Excellent communication skills and the ability to manage multi-stakeholder relationships across functions and regions Deep knowledge of data protection, compliance, and health & safety requirements in a security context Preferred Qualifications Bachelor's degree in Security, Criminal Justice, Risk Management, or a related field Professional security certifications (e.g. CPP, PSP, MSyI) Fluency or working knowledge of a local language spoken in Asia or EMEA is an asset Experience working within a large multinational or corporate enterprise General Attributes Proactive leader with high emotional intelligence and sound judgment Highly organized with attention to detail and the ability to prioritize in fast-paced environments Solutions-oriented and committed to innovation, service excellence, and continuous improvement Able to coach, mentor, and develop team members to meet evolving business needs
Contract Type: Perm Full Time About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role Overview: To ensure compliance with the agreement between EMCOR and the client for the delivery of Engineering Services Maintenance and Facilities Services at their site. What you'll do: The operational management and development of all scoped works and tasks through effective and efficient use and control of resources. The performance, initiatives and achievements emanating from these aims are to be effectively recorded and communicated to EMCOR and the clients management. Ensure that a culture of Team Working, Task Ownership and Flexible Working is actively encouraged and implemented across the site. Effectively communicate the operational management deliverables to all Supervisors, ensuring all issues and problems are reported and managed in a controlled and timely manner. Evaluate data and operational performance stats on a monthly basis, ensuring a documented action plan is implemented for any out of line situations. Close liaison with the client regarding the status of maintenance operations. Conduct a daily meeting with Supervisors on Operational Updates (formal or informal). To ensure the commercial viability and growth of the contract is achieved. Champion the IMS Quality System and ensure its compliance. Ensure a program of initiatives and achievements are maintained and kept on record. To attend formal site meetings with the client. Initiate the standards and review the forward planning of maintenance activities to ensure adequate manpower loading and effective use of shutdown availability. Ensure all aspects of inventory management including the storage of adequate critical spaces. Ensure quality performance through auditing of EMCOR staff in the performance of their tasks - workmanship, housekeeping and customer satisfaction. Operation of emergency response procedure including escalation requirements and liaison. Ensure a culture of safe working is developed within the EMCOR team and sub contractors. Compliance with all aspects of Site Safety & Quality. Ensure sub contractor visit controls and responsibilities are undertaken in accordance with specific agreements, works and frequencies, ensuring effective audits and performance reporting. Agree to undertake Authorised Person status and associated responsibilities. To ensure that technical staff induction and technical training including the delivery of H&S Tool Box Talks are undertaken. Conduct staff performance appraisal of direct reports and subsequent training and development requirements. Accident investigation, reporting and instigation of corrective actions. Ensure compliance with Safe Systems of Work including Permit to Work systems and isolation procedures. Via agreed arrangements proactively develop and or, assist the Client in Critical plant replacements Emergency procedures planning Contingency planning Strategic review of maintenance techniques, toward-run time and condition based maintenance. Continuous review of sub contracted works Activity risk assessment Integration and Partnership Team Building. Person Specification Who you'll be: Proven track record of operations management in a hard services FM environment Technical background, ideally in an electrical or mechanical discipline Good interpersonal and customer relationships Exceptional presentation and communication skills Proven experience in managing a team Good command of the English language, both orally and verbally Smart, presentable appearance Personable and approachable Full driving license BIFM is desirable 25 Days holidays + Bank holidays Holiday Buy Scheme - up to 5 days a year Industry leading Maternity & Paternity Policies Refer a Friend scheme - worth £500 per referral GEMS - Internal recognition scheme with vouchers for Amazon and retail/dining Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover. Bike To Work Scheme Paid volunteering and charity days Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing. Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries. At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.
Jul 24, 2025
Full time
Contract Type: Perm Full Time About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role Overview: To ensure compliance with the agreement between EMCOR and the client for the delivery of Engineering Services Maintenance and Facilities Services at their site. What you'll do: The operational management and development of all scoped works and tasks through effective and efficient use and control of resources. The performance, initiatives and achievements emanating from these aims are to be effectively recorded and communicated to EMCOR and the clients management. Ensure that a culture of Team Working, Task Ownership and Flexible Working is actively encouraged and implemented across the site. Effectively communicate the operational management deliverables to all Supervisors, ensuring all issues and problems are reported and managed in a controlled and timely manner. Evaluate data and operational performance stats on a monthly basis, ensuring a documented action plan is implemented for any out of line situations. Close liaison with the client regarding the status of maintenance operations. Conduct a daily meeting with Supervisors on Operational Updates (formal or informal). To ensure the commercial viability and growth of the contract is achieved. Champion the IMS Quality System and ensure its compliance. Ensure a program of initiatives and achievements are maintained and kept on record. To attend formal site meetings with the client. Initiate the standards and review the forward planning of maintenance activities to ensure adequate manpower loading and effective use of shutdown availability. Ensure all aspects of inventory management including the storage of adequate critical spaces. Ensure quality performance through auditing of EMCOR staff in the performance of their tasks - workmanship, housekeeping and customer satisfaction. Operation of emergency response procedure including escalation requirements and liaison. Ensure a culture of safe working is developed within the EMCOR team and sub contractors. Compliance with all aspects of Site Safety & Quality. Ensure sub contractor visit controls and responsibilities are undertaken in accordance with specific agreements, works and frequencies, ensuring effective audits and performance reporting. Agree to undertake Authorised Person status and associated responsibilities. To ensure that technical staff induction and technical training including the delivery of H&S Tool Box Talks are undertaken. Conduct staff performance appraisal of direct reports and subsequent training and development requirements. Accident investigation, reporting and instigation of corrective actions. Ensure compliance with Safe Systems of Work including Permit to Work systems and isolation procedures. Via agreed arrangements proactively develop and or, assist the Client in Critical plant replacements Emergency procedures planning Contingency planning Strategic review of maintenance techniques, toward-run time and condition based maintenance. Continuous review of sub contracted works Activity risk assessment Integration and Partnership Team Building. Person Specification Who you'll be: Proven track record of operations management in a hard services FM environment Technical background, ideally in an electrical or mechanical discipline Good interpersonal and customer relationships Exceptional presentation and communication skills Proven experience in managing a team Good command of the English language, both orally and verbally Smart, presentable appearance Personable and approachable Full driving license BIFM is desirable 25 Days holidays + Bank holidays Holiday Buy Scheme - up to 5 days a year Industry leading Maternity & Paternity Policies Refer a Friend scheme - worth £500 per referral GEMS - Internal recognition scheme with vouchers for Amazon and retail/dining Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover. Bike To Work Scheme Paid volunteering and charity days Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing. Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries. At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.
Job Title: Health & Safety Coordinator Contract Type: Permanent Salary: £47,500 Per Annum Working Hours: 35 hours per week Working Pattern: Monday-Friday, Hybrid Location: Dartford Satellite, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside, we recruit to potential, not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Health & Safety Coordinator Riverside Property Services manages repairs and maintenance for over 24,000 properties across London, the Southeast, and Home Counties. Our services include repairs, servicing, voids, and planned maintenance for various types of housing, including general needs, leasehold, market rent, and specialist Care and Support schemes, along with statutory and regulatory compliance checks. The QHSE Coordinator will collaborate with the QHSE team and Senior Business Managers to coordinate all QHSE processes and drive continual improvement across all business streams, reporting on compliance with policies and procedures. About you We are looking for someone who has: NVQ Level 3 or equivalent in Occupational Health and Safety or working towards it Proven attention to detail Strong organizational skills and experience Why Riverside? We're a housing association with a difference-enhancing the everyday for our customers. For 90 years, we've been revitalizing neighborhoods and supporting communities by providing homes that enable fulfilling lives. Our portfolio includes over 75,000 affordable homes across the UK, spanning homelessness services, social care, employment support, and retirement living. We seek the best people to help us continue this work. Working with us, you'll enjoy: Flexible working options Investment in learning, personal development, and technology A comprehensive benefits package Diversity and Inclusion at Riverside: We value diversity and foster a workplace where all individuals are respected, empowered, and heard. We are a Disability Confident Employer and operate a Guaranteed Interview Scheme for applicants declaring a disability. If you meet the role's minimum requirements, your interview is guaranteed. Additionally, we support ethnic diversity through a guaranteed interview scheme for ethnically diverse candidates who meet the role criteria. Application Reminder: Applications may close early, so please apply promptly. Role Profile Maintain and report KPIs related to incident, near miss, training, face fit testing, risk assessment compliance, asbestos, and lone worker safety devices. Review and analyze QHSE performance data to ensure accuracy and achievement of targets. Prepare reports and manage data updates. Coordinate audit programs and follow-up actions. Manage risk assessments and review procedures, ensuring proper consultation. Oversee team communication channels and mailbox management. Compile and communicate monthly QHSE updates, including KPI reports and safety alerts. Manage the QHSE SharePoint site, ensuring proper document organization. Collaborate internally to develop strategies to improve QSHE performance. Support the development of the Business Management System. Assist with maintaining ISO 9001, ISO 14001, ISO 45001, and PAS99 certifications. Manage Safe Contractor and onboarding processes for new contractors. Other Information Primarily on-site role with some flexibility for home working. Maintain confidentiality due to sensitive information. Work flexibly during operational hours. Participate in out-of-hours on-call rotations. Additional duties may be assigned as needed. Person Specification Knowledge, Skills, and Experience NVQ Level 3 or equivalent in Occupational Health and Safety or working towards it Attention to detail Organizational skills Strong IT skills Knowledge of health, safety, and quality regulations Understanding of construction sites and responsive repair contracts Internal Auditor qualification (ISO 9001/14001/45001) Experience with management systems and QA administration Experience in the construction industry or responsive repairs About Us Riverside is a leading UK not-for-profit social housing and regeneration organization, managing around 75,000 homes from Irvine to Kent. With over 90 years of experience, we focus on supported housing for those affected by homelessness and aim to build over 15,000 affordable homes in the next decade.
Jul 24, 2025
Full time
Job Title: Health & Safety Coordinator Contract Type: Permanent Salary: £47,500 Per Annum Working Hours: 35 hours per week Working Pattern: Monday-Friday, Hybrid Location: Dartford Satellite, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside, we recruit to potential, not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Health & Safety Coordinator Riverside Property Services manages repairs and maintenance for over 24,000 properties across London, the Southeast, and Home Counties. Our services include repairs, servicing, voids, and planned maintenance for various types of housing, including general needs, leasehold, market rent, and specialist Care and Support schemes, along with statutory and regulatory compliance checks. The QHSE Coordinator will collaborate with the QHSE team and Senior Business Managers to coordinate all QHSE processes and drive continual improvement across all business streams, reporting on compliance with policies and procedures. About you We are looking for someone who has: NVQ Level 3 or equivalent in Occupational Health and Safety or working towards it Proven attention to detail Strong organizational skills and experience Why Riverside? We're a housing association with a difference-enhancing the everyday for our customers. For 90 years, we've been revitalizing neighborhoods and supporting communities by providing homes that enable fulfilling lives. Our portfolio includes over 75,000 affordable homes across the UK, spanning homelessness services, social care, employment support, and retirement living. We seek the best people to help us continue this work. Working with us, you'll enjoy: Flexible working options Investment in learning, personal development, and technology A comprehensive benefits package Diversity and Inclusion at Riverside: We value diversity and foster a workplace where all individuals are respected, empowered, and heard. We are a Disability Confident Employer and operate a Guaranteed Interview Scheme for applicants declaring a disability. If you meet the role's minimum requirements, your interview is guaranteed. Additionally, we support ethnic diversity through a guaranteed interview scheme for ethnically diverse candidates who meet the role criteria. Application Reminder: Applications may close early, so please apply promptly. Role Profile Maintain and report KPIs related to incident, near miss, training, face fit testing, risk assessment compliance, asbestos, and lone worker safety devices. Review and analyze QHSE performance data to ensure accuracy and achievement of targets. Prepare reports and manage data updates. Coordinate audit programs and follow-up actions. Manage risk assessments and review procedures, ensuring proper consultation. Oversee team communication channels and mailbox management. Compile and communicate monthly QHSE updates, including KPI reports and safety alerts. Manage the QHSE SharePoint site, ensuring proper document organization. Collaborate internally to develop strategies to improve QSHE performance. Support the development of the Business Management System. Assist with maintaining ISO 9001, ISO 14001, ISO 45001, and PAS99 certifications. Manage Safe Contractor and onboarding processes for new contractors. Other Information Primarily on-site role with some flexibility for home working. Maintain confidentiality due to sensitive information. Work flexibly during operational hours. Participate in out-of-hours on-call rotations. Additional duties may be assigned as needed. Person Specification Knowledge, Skills, and Experience NVQ Level 3 or equivalent in Occupational Health and Safety or working towards it Attention to detail Organizational skills Strong IT skills Knowledge of health, safety, and quality regulations Understanding of construction sites and responsive repair contracts Internal Auditor qualification (ISO 9001/14001/45001) Experience with management systems and QA administration Experience in the construction industry or responsive repairs About Us Riverside is a leading UK not-for-profit social housing and regeneration organization, managing around 75,000 homes from Irvine to Kent. With over 90 years of experience, we focus on supported housing for those affected by homelessness and aim to build over 15,000 affordable homes in the next decade.
About Our Client They are a solutions-based practice with an excellent reputation for quality of work. They combine traditional values with forward-thinking. The practice has prospered significantly in the last decade on the same framework based on strong technical abilities delivered with sound commercial understanding. Their clients come in all shapes and sizes and so do our services. Community is a huge part of their everyday activities and they support the North West business and wider community whenever possible. They network, foster excellent professional relationships with the major support groups, and look to link clients with wider relationships wherever we see benefit. Their key service lines are accounts, audit, taxation, payroll, and corporate finance, with constant overlap in service delivery, demonstrating the need for qualified and experienced advisors. Job Description As a Tax Advisory Manager, you'll be responsible for developing and implementing tax strategies that align with the organisation's financial goals. You must stay up-to-date with changes in tax laws and regulations and interpret and apply them to the organisation's operations. As a Tax Manager, you'll ensure the organisation complies with all relevant tax laws and regulations, including preparing and filing tax returns, responding to tax audits, and maintaining accurate records. As a Tax Advisory Manager, you must identify and manage tax risks within the organisation, develop policies and procedures to mitigate these risks, and provide training to employees on tax-related issues. Tax managers may represent the organisation before tax authorities, respond to inquiries, and negotiate on its behalf. Building and maintaining positive relationships with tax authorities is essential. The Successful Applicant Leadership skills: Ability to lead a team effectively, delegate responsibilities, set goals, motivate team members, and foster a collaborative environment. Prioritising tasks and managing time effectively are also crucial. Communication skills: Excellent oral and written communication skills, with the ability to explain complex tax concepts simply and communicate effectively with internal and external stakeholders. Attention to Detail: Highly detail-oriented with the ability to review and analyse tax returns and financial statements accurately. Analytical Skills: Ability to analyse financial data, identify tax issues, and provide solutions to minimise tax liability. Professionalism: Maintain high ethical standards and professionalism, with strong interpersonal skills to build relationships with clients and colleagues. Location: Based in Wilmslow/South Manchester. What's on Offer Competitive salary: Generally paid based on experience and qualifications. Benefits package: Including health insurance, retirement plans, and other benefits. Career development opportunities: Opportunities for advancement and continuing education. Challenging and rewarding work: Involvement in interesting projects with a significant impact on financial operations. Collaborative and supportive work environment: Working closely with other departments and professionals, fostering growth and collaboration.
Jul 24, 2025
Full time
About Our Client They are a solutions-based practice with an excellent reputation for quality of work. They combine traditional values with forward-thinking. The practice has prospered significantly in the last decade on the same framework based on strong technical abilities delivered with sound commercial understanding. Their clients come in all shapes and sizes and so do our services. Community is a huge part of their everyday activities and they support the North West business and wider community whenever possible. They network, foster excellent professional relationships with the major support groups, and look to link clients with wider relationships wherever we see benefit. Their key service lines are accounts, audit, taxation, payroll, and corporate finance, with constant overlap in service delivery, demonstrating the need for qualified and experienced advisors. Job Description As a Tax Advisory Manager, you'll be responsible for developing and implementing tax strategies that align with the organisation's financial goals. You must stay up-to-date with changes in tax laws and regulations and interpret and apply them to the organisation's operations. As a Tax Manager, you'll ensure the organisation complies with all relevant tax laws and regulations, including preparing and filing tax returns, responding to tax audits, and maintaining accurate records. As a Tax Advisory Manager, you must identify and manage tax risks within the organisation, develop policies and procedures to mitigate these risks, and provide training to employees on tax-related issues. Tax managers may represent the organisation before tax authorities, respond to inquiries, and negotiate on its behalf. Building and maintaining positive relationships with tax authorities is essential. The Successful Applicant Leadership skills: Ability to lead a team effectively, delegate responsibilities, set goals, motivate team members, and foster a collaborative environment. Prioritising tasks and managing time effectively are also crucial. Communication skills: Excellent oral and written communication skills, with the ability to explain complex tax concepts simply and communicate effectively with internal and external stakeholders. Attention to Detail: Highly detail-oriented with the ability to review and analyse tax returns and financial statements accurately. Analytical Skills: Ability to analyse financial data, identify tax issues, and provide solutions to minimise tax liability. Professionalism: Maintain high ethical standards and professionalism, with strong interpersonal skills to build relationships with clients and colleagues. Location: Based in Wilmslow/South Manchester. What's on Offer Competitive salary: Generally paid based on experience and qualifications. Benefits package: Including health insurance, retirement plans, and other benefits. Career development opportunities: Opportunities for advancement and continuing education. Challenging and rewarding work: Involvement in interesting projects with a significant impact on financial operations. Collaborative and supportive work environment: Working closely with other departments and professionals, fostering growth and collaboration.
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Loan's Finance Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The role requires close partnership with multiple stakeholders - trading, sales, Quants, business management, market risk, RWA (Risk Weighted Assets) and capital optimisation team, product control, legal entity controllers, IT, Internal and External Audit, regulatory bodies, data vendors, other asset classes counterparts, regional counterparts - spread across the globe. The role will cover valuation control of the entire inventory held within the G10 Rates business. And provides an excellent platform to learn Rates markets. In addition, it provides exposure to learn and deliver on several fronts - cross-asset product and valuation knowledge, data science and automation, global projects, leadership and management and much more. What you will be doing The Valuation Control Group (VCG) is responsible for reviewing and reporting fair value inventory consistently across all asset classes. Main responsibilities include: IPV (Independent Price Verification) Fair Value Adjustments (Bid-Offer, Model, Trade Specific) FVH (fair value Hierarchy) Levelling Prudent Valuation Valuation Uncertainty New Trade/Product Approvals and New Model Approvals Over-hedge governance External, Internal and Regulatory Audits MI (Management Information) reporting A wide range of projects What we need from you Proven track record of success within valuation, risk or product control related disciplines. Strong understanding of current global accounting and regulatory developments pertaining to valuation of financial instruments. Knowledge of financial products including derivatives including how different market regimes present Fair Value challenges such as severe market downturn during Covid. Interest in the financial markets and the corresponding regulatory landscape. Experience of using data analytics tools such as KNIME, Python, Tableau and VBA for Excel. Keenly interested in the valuation of derivatives and strengthening risk and control framework. A team player who embraces knowledge sharing within the team and helps to establish and maintain a high-performance culture in the team. Actively seeks opportunities for improvement, automation, sources of new ideas and approaches leading to performance improvement. Enjoys working with people and can influence, motivate and establish partnerships with stakeholders to drive progress. Ability to work independently and resolve unstructured problems. Bachelor's or master's degree in any finance, economics or quantitative related subject. What we can offer you By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Programme Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resource Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. Job Family Group: Finance Job Family: Product Control Time Type: Full time Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.
Jul 24, 2025
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Loan's Finance Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The role requires close partnership with multiple stakeholders - trading, sales, Quants, business management, market risk, RWA (Risk Weighted Assets) and capital optimisation team, product control, legal entity controllers, IT, Internal and External Audit, regulatory bodies, data vendors, other asset classes counterparts, regional counterparts - spread across the globe. The role will cover valuation control of the entire inventory held within the G10 Rates business. And provides an excellent platform to learn Rates markets. In addition, it provides exposure to learn and deliver on several fronts - cross-asset product and valuation knowledge, data science and automation, global projects, leadership and management and much more. What you will be doing The Valuation Control Group (VCG) is responsible for reviewing and reporting fair value inventory consistently across all asset classes. Main responsibilities include: IPV (Independent Price Verification) Fair Value Adjustments (Bid-Offer, Model, Trade Specific) FVH (fair value Hierarchy) Levelling Prudent Valuation Valuation Uncertainty New Trade/Product Approvals and New Model Approvals Over-hedge governance External, Internal and Regulatory Audits MI (Management Information) reporting A wide range of projects What we need from you Proven track record of success within valuation, risk or product control related disciplines. Strong understanding of current global accounting and regulatory developments pertaining to valuation of financial instruments. Knowledge of financial products including derivatives including how different market regimes present Fair Value challenges such as severe market downturn during Covid. Interest in the financial markets and the corresponding regulatory landscape. Experience of using data analytics tools such as KNIME, Python, Tableau and VBA for Excel. Keenly interested in the valuation of derivatives and strengthening risk and control framework. A team player who embraces knowledge sharing within the team and helps to establish and maintain a high-performance culture in the team. Actively seeks opportunities for improvement, automation, sources of new ideas and approaches leading to performance improvement. Enjoys working with people and can influence, motivate and establish partnerships with stakeholders to drive progress. Ability to work independently and resolve unstructured problems. Bachelor's or master's degree in any finance, economics or quantitative related subject. What we can offer you By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Programme Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resource Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. Job Family Group: Finance Job Family: Product Control Time Type: Full time Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.
Head of Commercial & Finance The Role: A key member of the management team. In addition to providing timely and accurate management information you will be expected to act upon it, whether this be by highlighting business improvement or driving an opportunity for business improvement yourself. This will extend into the ERP systems and the business processes feeding into it. You will be profit driven, looking to increase revenue and efficiency and reduce cost. The role will be responsible for managing the procurement function, as well as the finance team and as such will understand the importance in providing a reliable and efficient support function. Alongside leading the commercial aspects of the business, the role requires a high level of commerciality, identifying profit risks and opportunities. You need to be astute in terms of legal contracts and contract formation and prepared to negotiate detailed terms and conditions. Key Responsibilities: Finance Prepare monthly management accounts including analysis and explanation of variances to budget/forecast Cash flow forecasting VAT and statutory returns Balance sheet reconciliations Create and analyse ad-hoc financial reports. Oversee the management of accruals and prepayments. Prepare budgets, working with the Management Team and Director. Prepare capex proposals and secure, where applicable, associated asset finance Maintain the fixed asset register Business modelling and analysis to support strategic and day-to day decision making Responsible for achieving financial targets and commercial goals. Identify and mitigate financial and commercial risks Manage and oversee a small Accounts Payable/Accounts Receivable team Support Group Finance team with year-end audit including provision of lead schedules and analysis as required Efficiently and accurately respond to queries from audit and tax teams and support Group Financial Controller in drafting of statutory accounts. Commercial Oversee the monthly business reviews, working with the Senior Management Team to support the development and growth of each business stream. Challenge the senior business team managers to ensure performance is reported accurately. Discuss and resolve queries highlighted, unusual cost trends and forecasts. Oversee the costing for the business and review with stakeholders. Carry out assessments of market data, providing analysis to identify areas where efforts can be focused to increase profitability. Evaluate and develop pricing proposals Analyse past and current sales data on a monthly, quarterly, and annual basis and find areas of improvement Develop commercial processes to create efficiencies and drive continuous improvement. Produce data on customer trends and demographics to help with marketing and sales including, modelling current customer trends in acquisition and attrition. Provide effective commercial procedures, or initiate change, to ensure key operational, commercial, and financial targets are delivered. Procurement Evaluating Suppliers Negotiating Contracts Demand Forecasting Supplier Management Cost Savings Risk Management Sustainability Systems Develop, lead and deliver ERP systems implementation Identify and implement business process improvement Key measures & targets: Relevant, timely and accurate management and statutory reporting, forecasting and budgeting. Financial reconciliations and controls maintained up to date Business contribution Key relationships: Director Management Team Procurement Manager Finance and Commercial Services Manager Group Finance & Procurement Teams Person Specification: The successful candidate is likely to meet all of the following criteria: Essential ACA/ACCA/CIMA Qualified or QBE, with experience in a Commercial Finance Analyst or similar role A high level of commercial and business acumen Experienced in use of MS Office, including Word, PowerPoint and advanced Excel skills including complex modelling and analysis Strong verbal and written communication skills Ability to produce accurate, relevant information in a timely manner Detailed understanding of manufacturing, stock management, distribution and hire processes Proactive problem-solving skills High degree of numeracy Financial management skills Strong relationship building skills with the ability to communicate at all levels Ability to prioritise Desirable Strong ability to present strategic information to both internal and external teams Relevant experience in construction industry including plant hire, sale of consumables, light industrial manufacturing and fabrications. About BCS Group: BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety and construction products and services that has depots in both the Midlands and Scotland. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners. Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products. Extensive Stock Range: Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Boll , Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dr ger, Ridgegear, and Plant Nappy. Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety & lifting equipment. Our People: With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management. Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner. Caring and investing in you As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological, and financial well-being. Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression. Development supported by internal and externally delivered training. Flexible working arrangements Annual salary review Continuous service awards How to apply: Please send your current CV and cover email outlining your suitability for the role and quoting the reference number to (url removed).
Jul 24, 2025
Full time
Head of Commercial & Finance The Role: A key member of the management team. In addition to providing timely and accurate management information you will be expected to act upon it, whether this be by highlighting business improvement or driving an opportunity for business improvement yourself. This will extend into the ERP systems and the business processes feeding into it. You will be profit driven, looking to increase revenue and efficiency and reduce cost. The role will be responsible for managing the procurement function, as well as the finance team and as such will understand the importance in providing a reliable and efficient support function. Alongside leading the commercial aspects of the business, the role requires a high level of commerciality, identifying profit risks and opportunities. You need to be astute in terms of legal contracts and contract formation and prepared to negotiate detailed terms and conditions. Key Responsibilities: Finance Prepare monthly management accounts including analysis and explanation of variances to budget/forecast Cash flow forecasting VAT and statutory returns Balance sheet reconciliations Create and analyse ad-hoc financial reports. Oversee the management of accruals and prepayments. Prepare budgets, working with the Management Team and Director. Prepare capex proposals and secure, where applicable, associated asset finance Maintain the fixed asset register Business modelling and analysis to support strategic and day-to day decision making Responsible for achieving financial targets and commercial goals. Identify and mitigate financial and commercial risks Manage and oversee a small Accounts Payable/Accounts Receivable team Support Group Finance team with year-end audit including provision of lead schedules and analysis as required Efficiently and accurately respond to queries from audit and tax teams and support Group Financial Controller in drafting of statutory accounts. Commercial Oversee the monthly business reviews, working with the Senior Management Team to support the development and growth of each business stream. Challenge the senior business team managers to ensure performance is reported accurately. Discuss and resolve queries highlighted, unusual cost trends and forecasts. Oversee the costing for the business and review with stakeholders. Carry out assessments of market data, providing analysis to identify areas where efforts can be focused to increase profitability. Evaluate and develop pricing proposals Analyse past and current sales data on a monthly, quarterly, and annual basis and find areas of improvement Develop commercial processes to create efficiencies and drive continuous improvement. Produce data on customer trends and demographics to help with marketing and sales including, modelling current customer trends in acquisition and attrition. Provide effective commercial procedures, or initiate change, to ensure key operational, commercial, and financial targets are delivered. Procurement Evaluating Suppliers Negotiating Contracts Demand Forecasting Supplier Management Cost Savings Risk Management Sustainability Systems Develop, lead and deliver ERP systems implementation Identify and implement business process improvement Key measures & targets: Relevant, timely and accurate management and statutory reporting, forecasting and budgeting. Financial reconciliations and controls maintained up to date Business contribution Key relationships: Director Management Team Procurement Manager Finance and Commercial Services Manager Group Finance & Procurement Teams Person Specification: The successful candidate is likely to meet all of the following criteria: Essential ACA/ACCA/CIMA Qualified or QBE, with experience in a Commercial Finance Analyst or similar role A high level of commercial and business acumen Experienced in use of MS Office, including Word, PowerPoint and advanced Excel skills including complex modelling and analysis Strong verbal and written communication skills Ability to produce accurate, relevant information in a timely manner Detailed understanding of manufacturing, stock management, distribution and hire processes Proactive problem-solving skills High degree of numeracy Financial management skills Strong relationship building skills with the ability to communicate at all levels Ability to prioritise Desirable Strong ability to present strategic information to both internal and external teams Relevant experience in construction industry including plant hire, sale of consumables, light industrial manufacturing and fabrications. About BCS Group: BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety and construction products and services that has depots in both the Midlands and Scotland. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners. Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products. Extensive Stock Range: Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Boll , Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dr ger, Ridgegear, and Plant Nappy. Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety & lifting equipment. Our People: With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management. Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner. Caring and investing in you As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological, and financial well-being. Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression. Development supported by internal and externally delivered training. Flexible working arrangements Annual salary review Continuous service awards How to apply: Please send your current CV and cover email outlining your suitability for the role and quoting the reference number to (url removed).
Job Description: Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Location Overview: Our London office is based just a stone's throw from the magnificent St. Paul's Cathedral on bustling King Edward Street. Here you'll find modern workspaces and a state-of-the-art auditorium space. In addition, we're proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. Role Description: Leveraged Finance Credit supports the development, due diligence, approval and implementation of leveraged transactions for corporate and financial sponsors. Typical transactions include leveraged buyouts, mergers and acquisitions, refinancings, recapitalizations, and restructurings. As a senior member of the team and reporting directly to one of the Co-Heads of EMEA Leveraged Finance Credit, you will: Lead deals through the internal approval processes, deliver consistent credit support and seamless execution for our business partners. Perform credit analysis (incl. forecasts), risk rating assessments, review of due diligence, and writing of credit memorandum. Review and negotiate documentation (loans and derivatives) where appropriate. Responsibilities: Provide independent assessments and recommendations to approval committees and senior decision makers. Work closely with junior members of the team, mentoring and coaching where necessary. Have primary credit responsibility for a portfolio of names; maintaining timely and accurate monitoring (risk ratings, financial reports, compliance certificates, forecasts, and annual reviews etc.). Establish and maintain a deep understanding of the portfolio at the client, industry, and macro level in order to assess risk and form considered opinions. Ensure adherence to prevailing credit policy and procedures. Have exposure to the full Global Banking & Markets product spectrum with engagement across multiple stakeholders, including Leveraged Finance, Financial Sponsors, Investment Banking, Corporate Banking, Sales & Trading, Legal, and Risk. Engage professionally with third parties, such as legal counsel, due diligence sessions, management teams, and client representatives. Skills that will help: Strong stakeholder and transaction management Credit risk awareness and understanding of risk drivers on appetite and ratings Familiarity with structures and terms Relevant experience within Leveraged Finance preferred Benefits of working at Bank of America: UK Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc. Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services. Access to an Employee Assistance Program for confidential support and help for everyday matters Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions. Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community. Bank of America: Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
Jul 24, 2025
Full time
Job Description: Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Location Overview: Our London office is based just a stone's throw from the magnificent St. Paul's Cathedral on bustling King Edward Street. Here you'll find modern workspaces and a state-of-the-art auditorium space. In addition, we're proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. Role Description: Leveraged Finance Credit supports the development, due diligence, approval and implementation of leveraged transactions for corporate and financial sponsors. Typical transactions include leveraged buyouts, mergers and acquisitions, refinancings, recapitalizations, and restructurings. As a senior member of the team and reporting directly to one of the Co-Heads of EMEA Leveraged Finance Credit, you will: Lead deals through the internal approval processes, deliver consistent credit support and seamless execution for our business partners. Perform credit analysis (incl. forecasts), risk rating assessments, review of due diligence, and writing of credit memorandum. Review and negotiate documentation (loans and derivatives) where appropriate. Responsibilities: Provide independent assessments and recommendations to approval committees and senior decision makers. Work closely with junior members of the team, mentoring and coaching where necessary. Have primary credit responsibility for a portfolio of names; maintaining timely and accurate monitoring (risk ratings, financial reports, compliance certificates, forecasts, and annual reviews etc.). Establish and maintain a deep understanding of the portfolio at the client, industry, and macro level in order to assess risk and form considered opinions. Ensure adherence to prevailing credit policy and procedures. Have exposure to the full Global Banking & Markets product spectrum with engagement across multiple stakeholders, including Leveraged Finance, Financial Sponsors, Investment Banking, Corporate Banking, Sales & Trading, Legal, and Risk. Engage professionally with third parties, such as legal counsel, due diligence sessions, management teams, and client representatives. Skills that will help: Strong stakeholder and transaction management Credit risk awareness and understanding of risk drivers on appetite and ratings Familiarity with structures and terms Relevant experience within Leveraged Finance preferred Benefits of working at Bank of America: UK Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc. Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services. Access to an Employee Assistance Program for confidential support and help for everyday matters Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions. Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community. Bank of America: Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
