yd. HURSTVILLE - Assistant Store Manager YD-605 YD HURSTVILLE, SHOP 466 WESTFIELD HURSTVILLE, HURSTVILLE NSW, New South Wales, Australia Req Come work at yd. Australia, a leading menswear brand in the retail industry. We are your go-to brand for keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dancefloor. Our philosophy is simple: we believe every night should end with a good story. We are looking for our next leader who is ready to further their career within a retailer passionate about developing and growing their team and styling their customers. POSITION PURPOSE As Assistant Store Manager, you are responsible for supporting the Store Manager in driving overall store and team performance by creating an exceptional customer experience, fostering a strong sales attitude, and promoting a people-first culture that prioritizes succession and retention. Key Responsibilities People Create and maintain a people-first culture valuing development, collaboration, transparency, and open communication. Lead, coach, and support the store team to achieve people, performance, planning, and operational goals. Provide regular, effective feedback focused on professional development and internal progression. Performance Ensure the team delivers an exceptional customer experience using CLASS sale techniques and relevant customer service methods. Drive and maintain sales performance aligned with retail goals, budgets, and KPIs. Support the Store Manager in planning and executing VM guidelines. Conduct weekly store walks with the Store Manager to identify opportunities and develop action plans. Serve as the primary point of contact and manager on duty during the Store Manager's RDO and annual leave. At yd. , we are passionate about our people and offer: A fun, inspiring, and challenging environment. A rewarding incentive program. Frequent support, feedback, and high-level communication with your Area and State Managers. Mentoring, training, and development opportunities. If you have Assistant Store Management experience and are ready for your next journey, please submit your expression of interest and apply! The successful candidates will be contacted.
Jul 05, 2025
Full time
yd. HURSTVILLE - Assistant Store Manager YD-605 YD HURSTVILLE, SHOP 466 WESTFIELD HURSTVILLE, HURSTVILLE NSW, New South Wales, Australia Req Come work at yd. Australia, a leading menswear brand in the retail industry. We are your go-to brand for keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dancefloor. Our philosophy is simple: we believe every night should end with a good story. We are looking for our next leader who is ready to further their career within a retailer passionate about developing and growing their team and styling their customers. POSITION PURPOSE As Assistant Store Manager, you are responsible for supporting the Store Manager in driving overall store and team performance by creating an exceptional customer experience, fostering a strong sales attitude, and promoting a people-first culture that prioritizes succession and retention. Key Responsibilities People Create and maintain a people-first culture valuing development, collaboration, transparency, and open communication. Lead, coach, and support the store team to achieve people, performance, planning, and operational goals. Provide regular, effective feedback focused on professional development and internal progression. Performance Ensure the team delivers an exceptional customer experience using CLASS sale techniques and relevant customer service methods. Drive and maintain sales performance aligned with retail goals, budgets, and KPIs. Support the Store Manager in planning and executing VM guidelines. Conduct weekly store walks with the Store Manager to identify opportunities and develop action plans. Serve as the primary point of contact and manager on duty during the Store Manager's RDO and annual leave. At yd. , we are passionate about our people and offer: A fun, inspiring, and challenging environment. A rewarding incentive program. Frequent support, feedback, and high-level communication with your Area and State Managers. Mentoring, training, and development opportunities. If you have Assistant Store Management experience and are ready for your next journey, please submit your expression of interest and apply! The successful candidates will be contacted.
Join Our Mechanical & Electrical Services Team and Make a Real Impact! Contract: Permanent Hours: 40 hours per week Location(s): Tewkesbury At Bromford, we believe everyone deserves a home that is safe, secure, and warm. Our commitment goes beyond the basics - we strive to provide homes that empower our customers to live their best lives. Join us as a Facilities Services Engineer and help maintain the systems and environments that make this possible. As part of our dedicated electrical facilities team, you'll work under the guidance of the Facilities Services Delivery Manager to manage and assess key systems across communal living areas and office environments. Your focus will span: Emergency lighting Fire detection equipment Water hygiene checks including legionella control Asbestos monitoring PAT testing Maintenance of specialist toilet units Oversight of contractor activity on-site Using Bromford's digital tools, you'll keep precise records and contribute to a range of planned and reactive maintenance tasks - all while providing a responsive, high-quality service to our customers and teams. Benefits Package: Access to a company van and a fuel card Uniform and all necessary PPE provided 27 paid holidays per year, plus bank holidays and the option to buy/sell up to 5 days of annual leave A choice of two pension schemes, with employer contribution rates of up to 10% of salary £500 personal allowance to spend on your choice of benefits such as private medical cover, critical health insurance, dental treatment and gym membership A wellbeing app that gives you access to free virtual GPs, 24/7 mental health support, and rewards for healthy habits Retail discount schemes to help you save on everyday spending such as groceries, clothing, and technology A monthly £30 drinks card for use on hot or cold drinks while you're working What we're looking for: Hands-on experience in facilities maintenance or compliance-related services An understanding of the importance of electrical, water, fire, and asbestos safety Someone who thrives in a customer-focused environment and always puts safety first Organised, tech-savvy, and confident using digital systems Mechanical or electrical knowledge (or both) We'd love you to have (or be willing to work towards): PAT Testing qualification (City & Guilds 2377) Legionella Maintenance/Management certificate BS 5389-1 Fire System Maintenance qualification Basic Electrical Maintenance training Asbestos Duty to Manage (DTM01) Facilities maintenance qualification Portable fire extinguisher servicing qualification Geberit and Clos-o-Mat service training Please take a moment to review the full role requirements and specifications attached at the bottom of this advert before submitting your application. Please note: Due to the nature of the role, a Basic DBS check will be required to ensure a secure environment. Ready to embark on this versatile journey? Apply now! Closing date for applications: 21st July 2025 If you have any questions or need support with your application, feel free to contact Natalie Sayer , Resourcing and Talent Specialist, at . Please apply early - in the event of a high volume of applications, we may close the vacancy ahead of the advertised date. Job Summary Location Tewkesbury Organization Bromford Job Type Permanent Closing Date 21/07/2025 Reference ID 35682 Documents Request a call back Would you like to speak to a member of our team? Just submit your details and we will be in touch shortly.
Jul 05, 2025
Full time
Join Our Mechanical & Electrical Services Team and Make a Real Impact! Contract: Permanent Hours: 40 hours per week Location(s): Tewkesbury At Bromford, we believe everyone deserves a home that is safe, secure, and warm. Our commitment goes beyond the basics - we strive to provide homes that empower our customers to live their best lives. Join us as a Facilities Services Engineer and help maintain the systems and environments that make this possible. As part of our dedicated electrical facilities team, you'll work under the guidance of the Facilities Services Delivery Manager to manage and assess key systems across communal living areas and office environments. Your focus will span: Emergency lighting Fire detection equipment Water hygiene checks including legionella control Asbestos monitoring PAT testing Maintenance of specialist toilet units Oversight of contractor activity on-site Using Bromford's digital tools, you'll keep precise records and contribute to a range of planned and reactive maintenance tasks - all while providing a responsive, high-quality service to our customers and teams. Benefits Package: Access to a company van and a fuel card Uniform and all necessary PPE provided 27 paid holidays per year, plus bank holidays and the option to buy/sell up to 5 days of annual leave A choice of two pension schemes, with employer contribution rates of up to 10% of salary £500 personal allowance to spend on your choice of benefits such as private medical cover, critical health insurance, dental treatment and gym membership A wellbeing app that gives you access to free virtual GPs, 24/7 mental health support, and rewards for healthy habits Retail discount schemes to help you save on everyday spending such as groceries, clothing, and technology A monthly £30 drinks card for use on hot or cold drinks while you're working What we're looking for: Hands-on experience in facilities maintenance or compliance-related services An understanding of the importance of electrical, water, fire, and asbestos safety Someone who thrives in a customer-focused environment and always puts safety first Organised, tech-savvy, and confident using digital systems Mechanical or electrical knowledge (or both) We'd love you to have (or be willing to work towards): PAT Testing qualification (City & Guilds 2377) Legionella Maintenance/Management certificate BS 5389-1 Fire System Maintenance qualification Basic Electrical Maintenance training Asbestos Duty to Manage (DTM01) Facilities maintenance qualification Portable fire extinguisher servicing qualification Geberit and Clos-o-Mat service training Please take a moment to review the full role requirements and specifications attached at the bottom of this advert before submitting your application. Please note: Due to the nature of the role, a Basic DBS check will be required to ensure a secure environment. Ready to embark on this versatile journey? Apply now! Closing date for applications: 21st July 2025 If you have any questions or need support with your application, feel free to contact Natalie Sayer , Resourcing and Talent Specialist, at . Please apply early - in the event of a high volume of applications, we may close the vacancy ahead of the advertised date. Job Summary Location Tewkesbury Organization Bromford Job Type Permanent Closing Date 21/07/2025 Reference ID 35682 Documents Request a call back Would you like to speak to a member of our team? Just submit your details and we will be in touch shortly.
Morgans Originals St Martins Lane 45 St Martin's Lane, Covent Garden, London WC2N 4HX, UK As the original lifestyle hotels, St Martins Lane London and Sanderson London sit under the Morgans Originals brand, a collection of independent hotels sharing the same spirit. Equal parts glossy, surprising, and rebellious, we balance a refined outlook with careful chaos. No two days are alike as we provide unique experiences every day, such as our Mad Hatters afternoon tea in the Sanderson courtyard or our signature cocktails in the Blind Spot at St Martins Lane - our speakeasy cocktail bar. Job Description We have a fabulous opportunity to join St Martins Lane in our Food & Beverage team as an Assistant F&B Manager . Under the guidance and supervision of the Food & Beverage Manager, you will manage and develop the hotel F&B outlets to the highest standards while optimizing guest satisfaction through consistent high operating procedures and team development. Qualifications A bit about you : Be Original - We want our team to be themselves. We celebrate diversity and provide opportunities to discover your best self. Be a team player - We support each other to offer the best guest experience. Whatever challenge we face, we face it together. Loves to have fun at work - Working hard is essential, but making it fun is key. Make it enjoyable for yourself, your team, and our guests. Makes Positive impacts - We aim to brighten someone's day and support causes close to our hearts. Be Humble & Kind - We approach things with humility and kindness, valuing the best ideas regardless of their source. Loves to think big & believe - We are dreamers and entrepreneurs, pushing boundaries and challenging norms to create change, even if it involves risks. Additional Information In addition to a competitive salary, we offer a range of benefits including: Meals on duty and uniform provision. Free dry cleaning/uniform washing. Season ticket loan for travel costs. Ride to work scheme with loans up to £5000. £250 referral bonus for successful employee referrals. A paid day off on your birthday. Free health cashback plan via HSF. Guest Experience: a free night, complimentary cocktails, dinner, and breakfast after passing probation. Length of Service incentives (extra holidays). Discounts across Ennismore properties and other retailers via PerkBox. Regular staff events and celebrations. Employee Assistance Programme and Mental Health Champions. Quarterly & annual awards. Opportunities for career progression and global mobility. Healthcare cash plan and eye care vouchers. Morgans Originals celebrates cultural legacy with a collection of unique hotels sharing a free spirit. Each hotel is distinctive, rooted in community, entertainment, and the magic of memorable nights.
Jul 05, 2025
Full time
Morgans Originals St Martins Lane 45 St Martin's Lane, Covent Garden, London WC2N 4HX, UK As the original lifestyle hotels, St Martins Lane London and Sanderson London sit under the Morgans Originals brand, a collection of independent hotels sharing the same spirit. Equal parts glossy, surprising, and rebellious, we balance a refined outlook with careful chaos. No two days are alike as we provide unique experiences every day, such as our Mad Hatters afternoon tea in the Sanderson courtyard or our signature cocktails in the Blind Spot at St Martins Lane - our speakeasy cocktail bar. Job Description We have a fabulous opportunity to join St Martins Lane in our Food & Beverage team as an Assistant F&B Manager . Under the guidance and supervision of the Food & Beverage Manager, you will manage and develop the hotel F&B outlets to the highest standards while optimizing guest satisfaction through consistent high operating procedures and team development. Qualifications A bit about you : Be Original - We want our team to be themselves. We celebrate diversity and provide opportunities to discover your best self. Be a team player - We support each other to offer the best guest experience. Whatever challenge we face, we face it together. Loves to have fun at work - Working hard is essential, but making it fun is key. Make it enjoyable for yourself, your team, and our guests. Makes Positive impacts - We aim to brighten someone's day and support causes close to our hearts. Be Humble & Kind - We approach things with humility and kindness, valuing the best ideas regardless of their source. Loves to think big & believe - We are dreamers and entrepreneurs, pushing boundaries and challenging norms to create change, even if it involves risks. Additional Information In addition to a competitive salary, we offer a range of benefits including: Meals on duty and uniform provision. Free dry cleaning/uniform washing. Season ticket loan for travel costs. Ride to work scheme with loans up to £5000. £250 referral bonus for successful employee referrals. A paid day off on your birthday. Free health cashback plan via HSF. Guest Experience: a free night, complimentary cocktails, dinner, and breakfast after passing probation. Length of Service incentives (extra holidays). Discounts across Ennismore properties and other retailers via PerkBox. Regular staff events and celebrations. Employee Assistance Programme and Mental Health Champions. Quarterly & annual awards. Opportunities for career progression and global mobility. Healthcare cash plan and eye care vouchers. Morgans Originals celebrates cultural legacy with a collection of unique hotels sharing a free spirit. Each hotel is distinctive, rooted in community, entertainment, and the magic of memorable nights.
What You'll Be Doing Leading the Shopfloor Team: Oversee daily operations of the shopfloor and yard. Ensure effective implementation of shopfloor standards, replenishment, and promotional changes. Maintain stock integrity and manage stock adjustments for damaged or outdated products. Keep the car park and sales floor clean and hazard-free. Driving Commercial Success: Understand and execute the store's sales plan. Make commercially sound decisions to enhance store profitability. Promote monthly offers and manage stock to aid sales. Handle banking and cash operations efficiently. Empowering and Developing the Team: Provide inspirational leadership and set the department culture. Plan and assign tasks to maximize team efficiency and safety. Conduct performance management, training, and inductions. Foster teamwork and empower colleagues to make decisions. Operational Leadership & On-Duty Responsibility: Act as the senior leader, managing all store operations. Familiarize with Manual Trading and BCP processes. Ensure clear communication and handovers between shifts. Serve as a key holder, responsible for opening/closing and security. The contracted hours for this role are 37 or more. Service & Store Culture: Set the standard for exceptional customer service. Promote teamwork and collaborative thinking to achieve targets. Adapt to changes and support the team in doing so. Advocate core values and recognize exemplary colleagues. Ensure safe and ethical store operations, wearing appropriate PPE. Rewards & Benefits At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team: Work-Life Balance & Extras Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave - Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast - Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development - Learn, grow, and take your career to the next level. Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team! Financial Benefits Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute. EarlyPay - Access your earned wages before payday when you need them. Profit-Based Bonus Scheme - We work hard and celebrate success with quarterly and yearly bonuses. ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance - Protection for your loved ones should the unexpected happen. Gym Discounts - Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier! About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely.
Jul 05, 2025
Full time
What You'll Be Doing Leading the Shopfloor Team: Oversee daily operations of the shopfloor and yard. Ensure effective implementation of shopfloor standards, replenishment, and promotional changes. Maintain stock integrity and manage stock adjustments for damaged or outdated products. Keep the car park and sales floor clean and hazard-free. Driving Commercial Success: Understand and execute the store's sales plan. Make commercially sound decisions to enhance store profitability. Promote monthly offers and manage stock to aid sales. Handle banking and cash operations efficiently. Empowering and Developing the Team: Provide inspirational leadership and set the department culture. Plan and assign tasks to maximize team efficiency and safety. Conduct performance management, training, and inductions. Foster teamwork and empower colleagues to make decisions. Operational Leadership & On-Duty Responsibility: Act as the senior leader, managing all store operations. Familiarize with Manual Trading and BCP processes. Ensure clear communication and handovers between shifts. Serve as a key holder, responsible for opening/closing and security. The contracted hours for this role are 37 or more. Service & Store Culture: Set the standard for exceptional customer service. Promote teamwork and collaborative thinking to achieve targets. Adapt to changes and support the team in doing so. Advocate core values and recognize exemplary colleagues. Ensure safe and ethical store operations, wearing appropriate PPE. Rewards & Benefits At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team: Work-Life Balance & Extras Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave - Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast - Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development - Learn, grow, and take your career to the next level. Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team! Financial Benefits Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute. EarlyPay - Access your earned wages before payday when you need them. Profit-Based Bonus Scheme - We work hard and celebrate success with quarterly and yearly bonuses. ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance - Protection for your loved ones should the unexpected happen. Gym Discounts - Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier! About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely.
What You'll Be Doing Leading the Shopfloor Team: Oversee daily operations of the shopfloor and yard. Ensure effective implementation of shopfloor standards, replenishment, and promotional changes. Maintain stock integrity and manage stock adjustments for damaged or outdated products. Keep the car park and sales floor clean and hazard-free. Driving Commercial Success: Understand and execute the store's sales plan. Make commercially sound decisions to enhance store profitability. Promote monthly offers and manage stock to aid sales. Handle banking and cash operations efficiently. Empowering and Developing the Team: Provide inspirational leadership and set the department culture. Plan and assign tasks to maximize team efficiency and safety. Conduct performance management, training, and inductions. Foster teamwork and empower colleagues to make decisions. Operational Leadership & On-Duty Responsibility: Act as the senior leader, managing all store operations. Familiarize with Manual Trading and BCP processes. Ensure clear communication and handovers between shifts. Serve as a key holder, responsible for opening/closing and security. The contracted hours for this role are 37 or more. Service & Store Culture: Set the standard for exceptional customer service. Promote teamwork and collaborative thinking to achieve targets. Adapt to changes and support the team in doing so. Advocate core values and recognize exemplary colleagues. Ensure safe and ethical store operations, wearing appropriate PPE. Rewards & Benefits At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team: Work-Life Balance & Extras Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave - Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast - Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development - Learn, grow, and take your career to the next level. Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team! Financial Benefits Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute. EarlyPay - Access your earned wages before payday when you need them. Profit-Based Bonus Scheme - We work hard and celebrate success with quarterly and yearly bonuses. ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance - Protection for your loved ones should the unexpected happen. Gym Discounts - Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier! About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely.
Jul 05, 2025
Full time
What You'll Be Doing Leading the Shopfloor Team: Oversee daily operations of the shopfloor and yard. Ensure effective implementation of shopfloor standards, replenishment, and promotional changes. Maintain stock integrity and manage stock adjustments for damaged or outdated products. Keep the car park and sales floor clean and hazard-free. Driving Commercial Success: Understand and execute the store's sales plan. Make commercially sound decisions to enhance store profitability. Promote monthly offers and manage stock to aid sales. Handle banking and cash operations efficiently. Empowering and Developing the Team: Provide inspirational leadership and set the department culture. Plan and assign tasks to maximize team efficiency and safety. Conduct performance management, training, and inductions. Foster teamwork and empower colleagues to make decisions. Operational Leadership & On-Duty Responsibility: Act as the senior leader, managing all store operations. Familiarize with Manual Trading and BCP processes. Ensure clear communication and handovers between shifts. Serve as a key holder, responsible for opening/closing and security. The contracted hours for this role are 37 or more. Service & Store Culture: Set the standard for exceptional customer service. Promote teamwork and collaborative thinking to achieve targets. Adapt to changes and support the team in doing so. Advocate core values and recognize exemplary colleagues. Ensure safe and ethical store operations, wearing appropriate PPE. Rewards & Benefits At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team: Work-Life Balance & Extras Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave - Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast - Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development - Learn, grow, and take your career to the next level. Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team! Financial Benefits Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute. EarlyPay - Access your earned wages before payday when you need them. Profit-Based Bonus Scheme - We work hard and celebrate success with quarterly and yearly bonuses. ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance - Protection for your loved ones should the unexpected happen. Gym Discounts - Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier! About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely.
Home Career at Webbs Store Manager - Webbs, Cheltenham Store Manager - Webbs, Cheltenham We have a fantastic opportunity for an experienced Store Manager to join our Cheltenham store. Reporting to the Executive Chairman you will ensure that Webbs Cheltenham remains at the forefront of premium Garden Centre retailing; through excellence in standards across all categories (including food and restaurants), highest levels of customer service, a continual colleague development approach and adherence to the long-established Webbs values. Key Responsibilities Ensuring excellent retail standards and delivering commercial targets: Line management of department managers for Seasonal, Leisure, Gardening, Plants & Outdoors and Pets. Ensuring sales targets are met, wage to sales budgets achieved and shrinkage is managed. Work with the Head of Brand & Digital and Director of Buying to ensure visual merchandise resource delivers seasonal changeovers with premium retail panache, according to plan and brand guidelines. Work with Head of HR & People to ensure resource is in right place at right time including seasonal peaks across all site activities. Work with Warehouse Manager at Wychbold store to ensure that product categories have the right mix of merchandiser resource, to ensure full product shelves, working to newly installed merchandising procedures in line with EPOS system. Ensure we remain a Garden Centre of Excellence and The Destination Garden Centre for the Midlands in the GCA annual audit. Lead weekly store standards walk for Chair, Director of Buying and Head of Brand & Digital and to regularly walk the customer journey. Ensure POS standards are maintained across all departments and to work proactively with the Marketing and IT teams in evolving an inhouse POS system for department level signage production. Creating a culture of customer delight at all times: Management of site customer support ensuring our store is clean, welcoming on entrance, exit and through to final car park interaction. Management of site customer service relations channelling all customer enquiries for Cheltenham departments. Ensuring all interactions are handled in a timely and constructive fashion, GDPR compliant and with agreed tone of voice. Managing the Duty Manager rota to ensure visible management presence on shopfloor at all times, that is capable of handling customer service elevations and emergency scenarios. Work with Head of HR & People to roll out training across the store. Work collaboratively with and Events teams to ensure resource and standards are in place to deliver excellence in experience. Developing people and systems, for service improvement and efficiency gain: Ensure Webbs Cheltenham contributes to the continual improvement of the overall company Great Places to Work score, by developing trust culture amongst colleagues, ensuring colleague development/progression and inspiring leadership with empathy and motivation. Ensure Managers are developing specialist knowledge and colleague progression in their teams. Champion the use of new warehouse inventory management system to ensure accurate stockholding figures, recording of wastage and greater customer stock visibility in store and online. With the Finance Director and Director of Buying develop up to date mark-down policy, to protect margin and ensure mark-downs are presented to customers with high retail standards. Champion the use of workflow and reporting systems such as Teams and Business 365, for better communication and business intelligence at store and category level. Ensuring a safe working environment for colleagues and contractors at all times: Use the store management teams and security personnel to ensure safe and effective opening/close-down store routines. Regularly test all security, fire and emergency protocols, so teams are well drilled and ensure Duty Managers are capable of showing calm leadership in an emergency event. Feedback to Head of Estates all store repairs and maintenance requirements in a timely fashion. Ensure Duty Managers are available for contractor welcome and day to day management. Work with Head of Estates to ensure all areas of retail site operations remain a safe place to work and that departmental health and safety responsibilities are adhered to at all times. Minimum Requirements Experience of large format store management with high turnover, ideally at a high-quality positioned retailer. IT literate in office and working knowledge of EPOS systems. Tech savvy is a major plus. Strong leadership skills with the capacity to listen and respond. The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things. Strong coaching skills. Must be able to give feedback to ensure common ways of working. A passion for spotting, driving talent and creating a successful team culture. Ability to resolve challenges and build trust between the full store team. The ability to set clear objectives that link directly to each department, which are aligned with Webbs overall business objectives and brand values. The power to create a culture that fosters and values collaboration. Broad thinking and willingness to accept opinions, beliefs or behaviours that are different from your own. Understands the dynamics of working for a fast-paced family-owned business that has a heritage brand, in a modern age, and strong community ties. This is a full time and permanent position, working on average 39.5 hours per week on a 2 week rota. This involves working 4 weekdays plus every alternate weekend (you would work 4 days one week and have one weekday plus the weekend off, then you work 6 days the following week, including both weekend days). Our Reward Package Includes: Competive salary 25% colleague discount on most categories from plants, gardening, furniture, clothing and food. 50% colleague discount in our restaurants Holiday entitlement 33 days inclusive of bank holidays Pension and life cover Healthcare schemes (upon completion of 6 month probation) Free parking If you'd like to join our fun, friendly Webbs team then please apply now or send your CV to Apply Now By Webbs Cheltenham Wonderfully situated in Wychbold near Droitwich, West Hagley near Stourbridge, Cheltenham and also Millets Farm in Oxfordshire, Webbs is a family business committed to providing the very best for your garden and home. We have everything for the dedicated and occasional gardener alike, as well as providing great places to visit for a great cup of coffee and much more.
Jul 05, 2025
Full time
Home Career at Webbs Store Manager - Webbs, Cheltenham Store Manager - Webbs, Cheltenham We have a fantastic opportunity for an experienced Store Manager to join our Cheltenham store. Reporting to the Executive Chairman you will ensure that Webbs Cheltenham remains at the forefront of premium Garden Centre retailing; through excellence in standards across all categories (including food and restaurants), highest levels of customer service, a continual colleague development approach and adherence to the long-established Webbs values. Key Responsibilities Ensuring excellent retail standards and delivering commercial targets: Line management of department managers for Seasonal, Leisure, Gardening, Plants & Outdoors and Pets. Ensuring sales targets are met, wage to sales budgets achieved and shrinkage is managed. Work with the Head of Brand & Digital and Director of Buying to ensure visual merchandise resource delivers seasonal changeovers with premium retail panache, according to plan and brand guidelines. Work with Head of HR & People to ensure resource is in right place at right time including seasonal peaks across all site activities. Work with Warehouse Manager at Wychbold store to ensure that product categories have the right mix of merchandiser resource, to ensure full product shelves, working to newly installed merchandising procedures in line with EPOS system. Ensure we remain a Garden Centre of Excellence and The Destination Garden Centre for the Midlands in the GCA annual audit. Lead weekly store standards walk for Chair, Director of Buying and Head of Brand & Digital and to regularly walk the customer journey. Ensure POS standards are maintained across all departments and to work proactively with the Marketing and IT teams in evolving an inhouse POS system for department level signage production. Creating a culture of customer delight at all times: Management of site customer support ensuring our store is clean, welcoming on entrance, exit and through to final car park interaction. Management of site customer service relations channelling all customer enquiries for Cheltenham departments. Ensuring all interactions are handled in a timely and constructive fashion, GDPR compliant and with agreed tone of voice. Managing the Duty Manager rota to ensure visible management presence on shopfloor at all times, that is capable of handling customer service elevations and emergency scenarios. Work with Head of HR & People to roll out training across the store. Work collaboratively with and Events teams to ensure resource and standards are in place to deliver excellence in experience. Developing people and systems, for service improvement and efficiency gain: Ensure Webbs Cheltenham contributes to the continual improvement of the overall company Great Places to Work score, by developing trust culture amongst colleagues, ensuring colleague development/progression and inspiring leadership with empathy and motivation. Ensure Managers are developing specialist knowledge and colleague progression in their teams. Champion the use of new warehouse inventory management system to ensure accurate stockholding figures, recording of wastage and greater customer stock visibility in store and online. With the Finance Director and Director of Buying develop up to date mark-down policy, to protect margin and ensure mark-downs are presented to customers with high retail standards. Champion the use of workflow and reporting systems such as Teams and Business 365, for better communication and business intelligence at store and category level. Ensuring a safe working environment for colleagues and contractors at all times: Use the store management teams and security personnel to ensure safe and effective opening/close-down store routines. Regularly test all security, fire and emergency protocols, so teams are well drilled and ensure Duty Managers are capable of showing calm leadership in an emergency event. Feedback to Head of Estates all store repairs and maintenance requirements in a timely fashion. Ensure Duty Managers are available for contractor welcome and day to day management. Work with Head of Estates to ensure all areas of retail site operations remain a safe place to work and that departmental health and safety responsibilities are adhered to at all times. Minimum Requirements Experience of large format store management with high turnover, ideally at a high-quality positioned retailer. IT literate in office and working knowledge of EPOS systems. Tech savvy is a major plus. Strong leadership skills with the capacity to listen and respond. The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things. Strong coaching skills. Must be able to give feedback to ensure common ways of working. A passion for spotting, driving talent and creating a successful team culture. Ability to resolve challenges and build trust between the full store team. The ability to set clear objectives that link directly to each department, which are aligned with Webbs overall business objectives and brand values. The power to create a culture that fosters and values collaboration. Broad thinking and willingness to accept opinions, beliefs or behaviours that are different from your own. Understands the dynamics of working for a fast-paced family-owned business that has a heritage brand, in a modern age, and strong community ties. This is a full time and permanent position, working on average 39.5 hours per week on a 2 week rota. This involves working 4 weekdays plus every alternate weekend (you would work 4 days one week and have one weekday plus the weekend off, then you work 6 days the following week, including both weekend days). Our Reward Package Includes: Competive salary 25% colleague discount on most categories from plants, gardening, furniture, clothing and food. 50% colleague discount in our restaurants Holiday entitlement 33 days inclusive of bank holidays Pension and life cover Healthcare schemes (upon completion of 6 month probation) Free parking If you'd like to join our fun, friendly Webbs team then please apply now or send your CV to Apply Now By Webbs Cheltenham Wonderfully situated in Wychbold near Droitwich, West Hagley near Stourbridge, Cheltenham and also Millets Farm in Oxfordshire, Webbs is a family business committed to providing the very best for your garden and home. We have everything for the dedicated and occasional gardener alike, as well as providing great places to visit for a great cup of coffee and much more.
About The Role The Role As Premises Assistant, you will play an integral role in ensuring the school is a safe, inviting and positive learning environment for students, staff and visitors. You will work to ensure the highest quality of site maintenance. You will support the management and operations of premises-related functions at the school including buildings and grounds maintenance, security, cleaning, health and safety, lettings of our facilities, and contractor management. An understanding of and alignment with the school's behaviour policy is essential. Key Responsibilities Health, Safety and Security Work with the Operations Manager to ensure compliance with Health and Safety legislation and guidance Work with the Operations Manager to ensure cover for all agreed school opening hours, which may include evening and weekend use Work with the Operations Manager to ensure the general security of the buildings and grounds Participate in out of hours call-out rota for building alarm systems Assist with maintaining risk assessments and management plans ensuring that they are up to date and comply with any action plans to rectify any deficiencies identified Work with the Operations Manager in conducting routine inspections and keeping records using the building management system Report and make safe any hazards on site (internal and external, reporting these to Operations Manager Follow fire safety and evacuation measures and ensure fire risk assessments are followed Buildings and Grounds Maintenance To ensure that all plant and other equipment are available and working effectively during the opening hours of the school and adjusted as required for evening and weekend use Undertake site and maintenance work on the grounds, ensuring the work is carried out safely and to a high standard To ensure that all refuse is disposed of promptly and in accordance with legislation Deliver goods around the school as required To undertake general maintenance and remedial works in-house, calling on contractors if required and Reporting any defects of buildings, furniture, fittings and equipment to the Operations Manager To work with the cleaning team to ensure that all areas of the building are clean and ready for use as required The willingness to clean toilets and clean up accidents, for example, sickness. To undertake morning/afternoon gate duty and other duties including lunch duty. Lettings / Events Oversee set up and preparation for lettings during the evenings, ensuring that rooms are adequately arranged and that the condition of the school premises is assessed before and after events, taking responsibility for the health and safety of the hirers whilst on the school premises. Open and lock up and secure the school's premises before and after lettings or school events, following the opening and closing procedure Being flexible to amend shifts to meet the requirements of the school calendar Other Actively promote the safety and welfare of our children and young people Ensure compliance with Arks data protection rules and procedures Liaise with colleagues and external contacts at all levels of seniority with confidence, tact and diplomacy Work with Ark Central and other academies in the Ark network, to establish good practice throughout the network, offering support where required Benefits Salaries 2.5% higher than main pay scale. Twice as many training days as standard. Generous pension scheme. Access to Ark rewards - a scheme offering savings from over 3,000 major retailers Interest-free loans - up to £5,000 available for season ticket or to buy a bicycle. Gym discounts - offering up to 40%. Access to Employee Assistance Programme - providing free, confidential counselling, legal advice and a range of different support. Find out more about the benefits of working for Ark at arkonline.org/careers/why-work-with-us/. About Us How is Ark Greenwich different? We are part of the Ark family of schools and benefit accordingly from outstanding networking and career opportunities and first-class CPD. Staff wellbeing is one of our main priorities. We provide breakfast for staff each morning, lunch for early careers staff and have a 6pm/weekend work-related communication cut off. We do not do knee jerk reactions, fads or last-minute deadlines. Our systems and processes for communication, marking and feedback and assessment are streamlined and the approaches we take are research led and based on our local context. This is a small school model (600 scholars aged 11-16) because we believe that our close-knit family community provides the optimum conditions for success. Scholar behaviour is exceptional with clearly defined and embedded routines. This means our teachers can focus their time on the things that matter - planning and delivering brilliant lessons for our scholars. This is a strict no excuses, no mobile phone school. Phones are not permitted onsite at all. Scholars wear business dress to prepare them for a professional career. Our curriculum is traditional and academic, and we do not take shortcuts to seek to boost our position in school league tables - we do not, for example, offer equivalencies such as Btecs or Vcerts. >90% Ebacc entry rate. We put high-quality teaching at the heart of what we do. We are committed to providing staff with weekly high-quality training. We run coaching for staff who want to see rapid progress in their discipline. Live coaching and current best practice in the field of education is central to our approach. We don't grade individual lessons or ask for lesson plans but we do place a primacy on curriculum design, independent learning and formative assessment. Our scholars enjoy a compulsory co-curricular program on a Wednesday afternoon which includes a strong focus on community volunteering and we facilitate 12 drop-down days per academic year ensuring scholars benefit from a range of life-enriching experiences. Alignment with the school's vision, values and approach to education is essential. Visit arkgreenwichfreeschool.org/jobs to learn more about us and see our current vacancies. Diversity and inclusion: We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link. Safeguarding statement: Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link. Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.
Jul 05, 2025
Full time
About The Role The Role As Premises Assistant, you will play an integral role in ensuring the school is a safe, inviting and positive learning environment for students, staff and visitors. You will work to ensure the highest quality of site maintenance. You will support the management and operations of premises-related functions at the school including buildings and grounds maintenance, security, cleaning, health and safety, lettings of our facilities, and contractor management. An understanding of and alignment with the school's behaviour policy is essential. Key Responsibilities Health, Safety and Security Work with the Operations Manager to ensure compliance with Health and Safety legislation and guidance Work with the Operations Manager to ensure cover for all agreed school opening hours, which may include evening and weekend use Work with the Operations Manager to ensure the general security of the buildings and grounds Participate in out of hours call-out rota for building alarm systems Assist with maintaining risk assessments and management plans ensuring that they are up to date and comply with any action plans to rectify any deficiencies identified Work with the Operations Manager in conducting routine inspections and keeping records using the building management system Report and make safe any hazards on site (internal and external, reporting these to Operations Manager Follow fire safety and evacuation measures and ensure fire risk assessments are followed Buildings and Grounds Maintenance To ensure that all plant and other equipment are available and working effectively during the opening hours of the school and adjusted as required for evening and weekend use Undertake site and maintenance work on the grounds, ensuring the work is carried out safely and to a high standard To ensure that all refuse is disposed of promptly and in accordance with legislation Deliver goods around the school as required To undertake general maintenance and remedial works in-house, calling on contractors if required and Reporting any defects of buildings, furniture, fittings and equipment to the Operations Manager To work with the cleaning team to ensure that all areas of the building are clean and ready for use as required The willingness to clean toilets and clean up accidents, for example, sickness. To undertake morning/afternoon gate duty and other duties including lunch duty. Lettings / Events Oversee set up and preparation for lettings during the evenings, ensuring that rooms are adequately arranged and that the condition of the school premises is assessed before and after events, taking responsibility for the health and safety of the hirers whilst on the school premises. Open and lock up and secure the school's premises before and after lettings or school events, following the opening and closing procedure Being flexible to amend shifts to meet the requirements of the school calendar Other Actively promote the safety and welfare of our children and young people Ensure compliance with Arks data protection rules and procedures Liaise with colleagues and external contacts at all levels of seniority with confidence, tact and diplomacy Work with Ark Central and other academies in the Ark network, to establish good practice throughout the network, offering support where required Benefits Salaries 2.5% higher than main pay scale. Twice as many training days as standard. Generous pension scheme. Access to Ark rewards - a scheme offering savings from over 3,000 major retailers Interest-free loans - up to £5,000 available for season ticket or to buy a bicycle. Gym discounts - offering up to 40%. Access to Employee Assistance Programme - providing free, confidential counselling, legal advice and a range of different support. Find out more about the benefits of working for Ark at arkonline.org/careers/why-work-with-us/. About Us How is Ark Greenwich different? We are part of the Ark family of schools and benefit accordingly from outstanding networking and career opportunities and first-class CPD. Staff wellbeing is one of our main priorities. We provide breakfast for staff each morning, lunch for early careers staff and have a 6pm/weekend work-related communication cut off. We do not do knee jerk reactions, fads or last-minute deadlines. Our systems and processes for communication, marking and feedback and assessment are streamlined and the approaches we take are research led and based on our local context. This is a small school model (600 scholars aged 11-16) because we believe that our close-knit family community provides the optimum conditions for success. Scholar behaviour is exceptional with clearly defined and embedded routines. This means our teachers can focus their time on the things that matter - planning and delivering brilliant lessons for our scholars. This is a strict no excuses, no mobile phone school. Phones are not permitted onsite at all. Scholars wear business dress to prepare them for a professional career. Our curriculum is traditional and academic, and we do not take shortcuts to seek to boost our position in school league tables - we do not, for example, offer equivalencies such as Btecs or Vcerts. >90% Ebacc entry rate. We put high-quality teaching at the heart of what we do. We are committed to providing staff with weekly high-quality training. We run coaching for staff who want to see rapid progress in their discipline. Live coaching and current best practice in the field of education is central to our approach. We don't grade individual lessons or ask for lesson plans but we do place a primacy on curriculum design, independent learning and formative assessment. Our scholars enjoy a compulsory co-curricular program on a Wednesday afternoon which includes a strong focus on community volunteering and we facilitate 12 drop-down days per academic year ensuring scholars benefit from a range of life-enriching experiences. Alignment with the school's vision, values and approach to education is essential. Visit arkgreenwichfreeschool.org/jobs to learn more about us and see our current vacancies. Diversity and inclusion: We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link. Safeguarding statement: Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link. Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Join the team at The Glades, Bromley's premier shopping destination! Opened in 1991 and deeply rooted in Bromley's history, The Glades boasts 135 stores across 464,000 sq ft. JLL are currently seeking a Retail Liaison Manager to contribute to the vibrant atmosphere and exceptional experience we offer our shoppers and the local community. This is a fantastic chance to develop your skills and grow your career within a leading retail environment. Objective of Role To establish and manage productive relationships between retailers & head offices, the shopping centre management team and onsite staff, the managing agent, asset manager and any city centre retailers. To collect and analyse trading intelligence, centre performance statistics and other data and ensure that this information is reported regularly to all parties. This should be communicated to the Centre Director and marketing function in depth to ensure that suitable responses are developed to support retailers and the centre. Delivery will be in line with JLL best practice standards to ensure the highest standards of management to the Centre. Team Structure The Retail Liaison Manager will report to and seek direction from the Centre Director, taking guidance as appropriate. Key Responsibilities and Deliverables Management, collection & knowledge of all data and information regarding centre retailer performance on reporting documents/spreadsheets (or external portal if applicable). Manage and monitor the flow of key indicators from retailers & understanding their business needs Desktop research of national retailer performance Where possible and where relationships allow, support with the collection of retailers annual turnover certificates Establish a productive relationship with retailers, area managers and head offices to provide them with a regular informative review of trading performance Provide the Centre Director and team with periodic reporting of retail performance and centre statistics, present the monthly trading performance to the client and leasing agents Collaborate with the centre marketing team and retailers to develop consumer facing marketing responses to trading performance Generally manage centre communication with the retailers, manage the retailer meetings as direct by the Centre Director, invite guest speakers and encourage attendance and support the retailer newsletter and other communication documents for store managers and staff in partnership with the centre marketing department Encourage retailer participation in centre initiatives through the marketing team and assist the marketing team to collect feedback after events, attend centre marketing events as directed by the Centre Director Fulfil the post of Duty Manager on a regular basis and all related responsibilities including weekend working on a rota basis In conjunction with the Operations Manager, ensure the retailer handbook is kept updated working with all centre departments Monitor the retail comings and goings within the city and the regional competition Monitor the retailers for lease compliance and champion core trading hours Manage the retailer inductions Manage the centre's annual community day and monitor Take the centre lead on any centre participation on retail apprenticeships Manage the Retailer Awards in conjunction with the marketing team Support the Commercialisation Coordinator to ensure high standards of presentation and merchandising at all times Manage the centre remote storage requirements Experience Knowledge and Qualifications Retail Management qualification (NVQ/City & Guilds/etc.) preferable Must have a solid background in different levels of retail management in a customer facing environment Must be confident with extensive retail data analysis and trends IT Literate Ideally Maths and English GCSE/ O Level or equivalent Competencies and Attributes A good communicator to a variety of audiences Autonomous approach to workload and self-motivating Strong analytical skills - an ability to decipher and interpret large amounts of data Strong organisational skills - an ability to work without close supervision and prioritise The confidence to establish a dialogue with anyone internal or external to the business Strong customer relations skills and an ability to integrate with a diverse and changing environment Ability to positively interact with key stakeholders. Strong communication skills, both verbal and written. Able to work on own initiative, to listen and willingness to learn. Ability to demonstrate utmost discretion when dealing with all sensitive and confidential information Ability to multi-task in a fast-moving environment Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Activate your Personal JLL Job Alerts Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each ofusunique. We help ourpeople thrive, grow meaningful careersand find a place where they belong.Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, .
Jul 05, 2025
Full time
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Join the team at The Glades, Bromley's premier shopping destination! Opened in 1991 and deeply rooted in Bromley's history, The Glades boasts 135 stores across 464,000 sq ft. JLL are currently seeking a Retail Liaison Manager to contribute to the vibrant atmosphere and exceptional experience we offer our shoppers and the local community. This is a fantastic chance to develop your skills and grow your career within a leading retail environment. Objective of Role To establish and manage productive relationships between retailers & head offices, the shopping centre management team and onsite staff, the managing agent, asset manager and any city centre retailers. To collect and analyse trading intelligence, centre performance statistics and other data and ensure that this information is reported regularly to all parties. This should be communicated to the Centre Director and marketing function in depth to ensure that suitable responses are developed to support retailers and the centre. Delivery will be in line with JLL best practice standards to ensure the highest standards of management to the Centre. Team Structure The Retail Liaison Manager will report to and seek direction from the Centre Director, taking guidance as appropriate. Key Responsibilities and Deliverables Management, collection & knowledge of all data and information regarding centre retailer performance on reporting documents/spreadsheets (or external portal if applicable). Manage and monitor the flow of key indicators from retailers & understanding their business needs Desktop research of national retailer performance Where possible and where relationships allow, support with the collection of retailers annual turnover certificates Establish a productive relationship with retailers, area managers and head offices to provide them with a regular informative review of trading performance Provide the Centre Director and team with periodic reporting of retail performance and centre statistics, present the monthly trading performance to the client and leasing agents Collaborate with the centre marketing team and retailers to develop consumer facing marketing responses to trading performance Generally manage centre communication with the retailers, manage the retailer meetings as direct by the Centre Director, invite guest speakers and encourage attendance and support the retailer newsletter and other communication documents for store managers and staff in partnership with the centre marketing department Encourage retailer participation in centre initiatives through the marketing team and assist the marketing team to collect feedback after events, attend centre marketing events as directed by the Centre Director Fulfil the post of Duty Manager on a regular basis and all related responsibilities including weekend working on a rota basis In conjunction with the Operations Manager, ensure the retailer handbook is kept updated working with all centre departments Monitor the retail comings and goings within the city and the regional competition Monitor the retailers for lease compliance and champion core trading hours Manage the retailer inductions Manage the centre's annual community day and monitor Take the centre lead on any centre participation on retail apprenticeships Manage the Retailer Awards in conjunction with the marketing team Support the Commercialisation Coordinator to ensure high standards of presentation and merchandising at all times Manage the centre remote storage requirements Experience Knowledge and Qualifications Retail Management qualification (NVQ/City & Guilds/etc.) preferable Must have a solid background in different levels of retail management in a customer facing environment Must be confident with extensive retail data analysis and trends IT Literate Ideally Maths and English GCSE/ O Level or equivalent Competencies and Attributes A good communicator to a variety of audiences Autonomous approach to workload and self-motivating Strong analytical skills - an ability to decipher and interpret large amounts of data Strong organisational skills - an ability to work without close supervision and prioritise The confidence to establish a dialogue with anyone internal or external to the business Strong customer relations skills and an ability to integrate with a diverse and changing environment Ability to positively interact with key stakeholders. Strong communication skills, both verbal and written. Able to work on own initiative, to listen and willingness to learn. Ability to demonstrate utmost discretion when dealing with all sensitive and confidential information Ability to multi-task in a fast-moving environment Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Activate your Personal JLL Job Alerts Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each ofusunique. We help ourpeople thrive, grow meaningful careersand find a place where they belong.Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, .
Reporting to Chief Risk Officer, the role will be responsible for assisting with the embedding of the Groupwide Risk Management Framework (RMF) and its components within Lync Wealth Management as appropriate. This would include elements of Risk, Compliance and Finance Crime Prevention. Responsibilities Support the Chief Risk Officer (CRO) in discharging duties in line with legal, regulatory, and business requirements. Lead and support the delivery, maintenance, and continuous improvement of the Risk Management Framework (RMF) and its supporting policies, procedures, and processes, ensuring it is embedded effectively across LWM. Maintain and update the LWM Policy Matrix; ensure all associated Risk & Compliance policies (e.g., Incident Reporting Policy) remain current and demonstrate value. Deliver and support in the preparation of clear and comprehensive risk and compliance reports, providing context, key risks/issues, and proposed mitigating actions where appropriate. Lead in the development, oversight, and maintenance of LWM Risk Appetite Statements (RAS) and associated Key Indicators (KIs); lead on collation and reporting, engaging with business areas to agree actions where needed. Oversee and embed the Bottom-Up Risk Map (BURM) Process across LWM, including tracking completion of mitigation actions; support LWM Top-Down Risk Map (TDRM) process. Support and challenge the first line of defence in risk identification and management through ad hoc activities and structured RMF components (e.g., BURMs, incident management). Undertake root cause and trend analysis, including deep dives as required by senior management, Committees, or the Board. Oversee the resolution, root cause analysis, and reporting of incidents. Support the timely delivery and ongoing refinement of Risk Management Information (MI) to internal and external stakeholders. Provide guidance to the first line on regulatory obligations, general compliance, and evidencing the embeddedness of risk practices, including emerging risk identification. Recommend and support enhancements to risk and compliance operating models, procedures, and practices to ensure alignment with business strategy and risk appetite. Maintain comprehensive records using the Governance, Risk & Compliance (GRC) system (aCCelerate), demonstrating risk management development and tracking agreed actions. Collaborate across the Chief Risk Office, LWM Management Team, and business units to support agile and scalable compliance and risk approaches. Support the oversight, due diligence, and risk management of third-party suppliers, including incident handling and business continuity assessments. Support the review, management, and renewal of LWM insurance policies. Support LWM in the execution of the networks compliance programs and assurance activity. Support the LWM Data Privacy Point of Contact and Data Protection Steering Group in managing data subject rights requests, monitoring UK GDPR compliance, and maintaining a strong data protection culture. Support implementation and oversight of data protection policies, guidance, and legal obligations across the LWM. Contribute to the prevention and proportionate management of data protection risks. Other Responsibilities Support the coordination, administration, and attendance of the LWM Risk Management Committee meetings and other delegated Committees. Engage with the wider business pragmatically to offer risk-based solutions to business problems, while influencing risk-aware culture. Uphold the principles of the FCA's Consumer Duty, promoting fair and beneficial client outcomes. Provide a strong voice on matters of ethics, integrity, and corporate values. Develop and maintain effective stakeholder relationships across all business levels, including LWM Management and 7IM Executive Committee level. About You Knowledge Minimum 10 years of industry experience, with at least 5 years in risk management. Deep understanding of RMF components: RCSA, Incident Management, Risk Appetite, and Key Indicators. Strong knowledge of FCA rules relevant to asset/wealth/fund management. Understanding of compliance, regulatory frameworks, and best practice in a regulated environment. Knowledge of EU and UK GDPR and data protection requirements. Experience in asset management with retail exposure preferable. Broad commercial understanding and ability to contextualise risk across the business. Qualifications Educated to degree level (preferred). Professional qualifications in Risk and/or Compliance (desirable). Skills / Other Relevant Information Demonstrated ability to communicate complex regulatory/risk concepts clearly and succinctly to both technical and non-technical audiences, including Executive Committee members. Excellent report-writing and verbal communication skills. Analytical mindset with the ability to understand and distil complex data and processes. Strong planning, organisation, and prioritisation abilities. Comfortable operating within a dynamic, fast-paced scale-up environment with agility and pragmatism. IT literate, with strong skills in Microsoft Word, Excel, and PowerPoint. Demonstrated ability to work independently and collaboratively; builds strong cross-functional working relationships. Committed to high ethical standards and aligned with organisational goals and values. Enthusiastic about learning and expanding knowledge of 7IM's wider business operations and strategic objectives.
Jul 04, 2025
Full time
Reporting to Chief Risk Officer, the role will be responsible for assisting with the embedding of the Groupwide Risk Management Framework (RMF) and its components within Lync Wealth Management as appropriate. This would include elements of Risk, Compliance and Finance Crime Prevention. Responsibilities Support the Chief Risk Officer (CRO) in discharging duties in line with legal, regulatory, and business requirements. Lead and support the delivery, maintenance, and continuous improvement of the Risk Management Framework (RMF) and its supporting policies, procedures, and processes, ensuring it is embedded effectively across LWM. Maintain and update the LWM Policy Matrix; ensure all associated Risk & Compliance policies (e.g., Incident Reporting Policy) remain current and demonstrate value. Deliver and support in the preparation of clear and comprehensive risk and compliance reports, providing context, key risks/issues, and proposed mitigating actions where appropriate. Lead in the development, oversight, and maintenance of LWM Risk Appetite Statements (RAS) and associated Key Indicators (KIs); lead on collation and reporting, engaging with business areas to agree actions where needed. Oversee and embed the Bottom-Up Risk Map (BURM) Process across LWM, including tracking completion of mitigation actions; support LWM Top-Down Risk Map (TDRM) process. Support and challenge the first line of defence in risk identification and management through ad hoc activities and structured RMF components (e.g., BURMs, incident management). Undertake root cause and trend analysis, including deep dives as required by senior management, Committees, or the Board. Oversee the resolution, root cause analysis, and reporting of incidents. Support the timely delivery and ongoing refinement of Risk Management Information (MI) to internal and external stakeholders. Provide guidance to the first line on regulatory obligations, general compliance, and evidencing the embeddedness of risk practices, including emerging risk identification. Recommend and support enhancements to risk and compliance operating models, procedures, and practices to ensure alignment with business strategy and risk appetite. Maintain comprehensive records using the Governance, Risk & Compliance (GRC) system (aCCelerate), demonstrating risk management development and tracking agreed actions. Collaborate across the Chief Risk Office, LWM Management Team, and business units to support agile and scalable compliance and risk approaches. Support the oversight, due diligence, and risk management of third-party suppliers, including incident handling and business continuity assessments. Support the review, management, and renewal of LWM insurance policies. Support LWM in the execution of the networks compliance programs and assurance activity. Support the LWM Data Privacy Point of Contact and Data Protection Steering Group in managing data subject rights requests, monitoring UK GDPR compliance, and maintaining a strong data protection culture. Support implementation and oversight of data protection policies, guidance, and legal obligations across the LWM. Contribute to the prevention and proportionate management of data protection risks. Other Responsibilities Support the coordination, administration, and attendance of the LWM Risk Management Committee meetings and other delegated Committees. Engage with the wider business pragmatically to offer risk-based solutions to business problems, while influencing risk-aware culture. Uphold the principles of the FCA's Consumer Duty, promoting fair and beneficial client outcomes. Provide a strong voice on matters of ethics, integrity, and corporate values. Develop and maintain effective stakeholder relationships across all business levels, including LWM Management and 7IM Executive Committee level. About You Knowledge Minimum 10 years of industry experience, with at least 5 years in risk management. Deep understanding of RMF components: RCSA, Incident Management, Risk Appetite, and Key Indicators. Strong knowledge of FCA rules relevant to asset/wealth/fund management. Understanding of compliance, regulatory frameworks, and best practice in a regulated environment. Knowledge of EU and UK GDPR and data protection requirements. Experience in asset management with retail exposure preferable. Broad commercial understanding and ability to contextualise risk across the business. Qualifications Educated to degree level (preferred). Professional qualifications in Risk and/or Compliance (desirable). Skills / Other Relevant Information Demonstrated ability to communicate complex regulatory/risk concepts clearly and succinctly to both technical and non-technical audiences, including Executive Committee members. Excellent report-writing and verbal communication skills. Analytical mindset with the ability to understand and distil complex data and processes. Strong planning, organisation, and prioritisation abilities. Comfortable operating within a dynamic, fast-paced scale-up environment with agility and pragmatism. IT literate, with strong skills in Microsoft Word, Excel, and PowerPoint. Demonstrated ability to work independently and collaboratively; builds strong cross-functional working relationships. Committed to high ethical standards and aligned with organisational goals and values. Enthusiastic about learning and expanding knowledge of 7IM's wider business operations and strategic objectives.
Top 20 Accountancy Practice are looking for an experienced VAT specialist to join their growing team! About the Role The firm has a national UK VAT & Customs Duty team of nearly 40 people and has experienced sustained growth and success in recent years. An opportunity has arisen in the Thames Valley office for an experienced UK VAT specialist. This role involves acting as a trusted advisor to a diverse portfolio of clients in the local region. Interest in candidates at either Manager or Senior Manager level. The successful candidate will be a senior VAT resource in the Thames Valley office, working with VAT unit partners and local office partners to develop VAT services and client relationships in the region. The individual will be supported by a pre-manager level VAT specialist, for whom they will have line manager responsibilities, and by the wider partners and staff in the national VAT unit. There is an opportunity for progression to director and partnership for the right person. Skills & Experience: Experienced UK VAT generalist able to advise on corporate VAT matters. Client base includes property & construction, retail, manufacturing, and tech & media, offering a varied portfolio. Client-facing role requiring the ability to build and maintain trusted client relationships. Providing VAT technical support to other service lines within the firm, such as our outsourced tax and accounting services business. Focus on marketing and business development to raise the profile of both the firm and our VAT services in the external market, involving both regional and national activity. People development and leadership skills, with management responsibility for one junior member of staff and potential for future recruitment as the local VAT business grows in line with our strategy and forecasts. Benefits: Specialist knowledge, resources, and commitment to help you build a satisfying and rewarding career, with continued learning and development and flexible benefits. Please apply below to discuss further. If you're interested in exploring this opportunity further, please apply directly or drop me an email with your full CV to: If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
Jul 04, 2025
Full time
Top 20 Accountancy Practice are looking for an experienced VAT specialist to join their growing team! About the Role The firm has a national UK VAT & Customs Duty team of nearly 40 people and has experienced sustained growth and success in recent years. An opportunity has arisen in the Thames Valley office for an experienced UK VAT specialist. This role involves acting as a trusted advisor to a diverse portfolio of clients in the local region. Interest in candidates at either Manager or Senior Manager level. The successful candidate will be a senior VAT resource in the Thames Valley office, working with VAT unit partners and local office partners to develop VAT services and client relationships in the region. The individual will be supported by a pre-manager level VAT specialist, for whom they will have line manager responsibilities, and by the wider partners and staff in the national VAT unit. There is an opportunity for progression to director and partnership for the right person. Skills & Experience: Experienced UK VAT generalist able to advise on corporate VAT matters. Client base includes property & construction, retail, manufacturing, and tech & media, offering a varied portfolio. Client-facing role requiring the ability to build and maintain trusted client relationships. Providing VAT technical support to other service lines within the firm, such as our outsourced tax and accounting services business. Focus on marketing and business development to raise the profile of both the firm and our VAT services in the external market, involving both regional and national activity. People development and leadership skills, with management responsibility for one junior member of staff and potential for future recruitment as the local VAT business grows in line with our strategy and forecasts. Benefits: Specialist knowledge, resources, and commitment to help you build a satisfying and rewarding career, with continued learning and development and flexible benefits. Please apply below to discuss further. If you're interested in exploring this opportunity further, please apply directly or drop me an email with your full CV to: If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
Named a Top 30 Best Places to Work in Hospitality and winner of Springboard's Best Employer award - Eden Hotel Collection is proud to offer university students the opportunity to complete their professional placement within our luxury boutique hotels. This is a unique opportunity for passionate and ambitious individuals studying for a degree in Hospitality Management, Travel & Tourism, or Business to gain hands-on experience in a quality-led, guest-focused environment. Who is this for? This placement is designed for university students seeking a 6+ month industry placement as part of their degree programme-whether a sandwich year, extended internship, or bespoke placement. It provides a meaningful springboard into the world of luxury hospitality and hotel operations. What you'll be doing We offer a structured and flexible experience across key operational departments: Food & Beverage - Work alongside experienced teams in our award-winning restaurants and brasseries (all holding 2-3 AA Rosettes), delivering exceptional dining experiences. Bespoke Rotational Placements - For longer placements, we can offer exposure to multiple departments while focusing on your areas of interest, primarily within Food & Beverage or Front Office. Throughout the placement, you will work closely with managers and team members, gradually building responsibility and confidence in a professional, fast-paced environment. What you'll need To be successful in this role, you will: Be currently studying a degree in Hospitality, Tourism, or Business Have gained some relevant hospitality, guest -facing work experience in the UK Be committed to delivering a five-star guest experience Possess strong communication skills and a team-oriented mindset Demonstrate professionalism, a willingness to learn, and a genuine enthusiasm for the industry What to expect A full-time role, working a minimum of 40 hours per week across 5 days , Shifts may include early starts from 6:00am and late finishes up to 11:00pm during elements of your placement. Weekend working is expected, with time off scheduled accordingly A fast-paced, supportive environment where you'll be encouraged to grow and take initiative What's in it for you? This is your opportunity to gain meaningful experience in a luxury hospitality setting. As a placement student, you'll develop practical skills, build your confidence, and work with an award-winning team passionate about quality and guest service. Many of our previous placement students have gone on to pursue graduate opportunities within the Eden Hotel Collection or the wider hospitality industry. At Eden Hotel Collection, we're proud of our award-winning approach to employee wellbeing, engagement, and recognition (with industry award wins in both 2023 and 2024!)-which means you're joining a team that values your happiness, growth, and success every step of the way. Generous Time Off : 31 days of leave, increasing to 33 with service. Monthly Tips : Fairly shared service charge/gratuities, all paid on second paydate in the month. Discounts & Perks : Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities. Wellbeing Centre : Access to Hello Fresh recipes, fitness videos, and financial planning tools. Health & Wellness Plans : Dental, vision, alternative care, and 24/7 GP access. Sustainable Commuting : Cycle-to-Work and Electric Vehicle Leasing options. Exclusive EHC Perks : Discounted stays, spa treatments, golf, and leisure at our properties. The Happy Hub : Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers. Genuine Wellbeing Support : We're here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action. Employee Comm's : Stay connected through Eden Engage for all the latest team news. Grow with Eden : Develop with us through apprenticeships and leadership programs like RISE & THRIVE. Family-Friendly Policies : Enhanced leave and return-to-work financial support for life's key moments. Everyday Essentials : Free parking, meals on duty, uniform provided and a footwear allowance. A Culture of Collaboration and Care We work together to create a truly inclusive workplace, where your voice matters, and real change happens: Your Voice Matters: Regular surveys that value your input. Real Action: "You said, we did"-because we listen and respond. Sustainability Focus: Employee champions at every hotel and HQ. We're proud members of the Hoteliers' Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team. Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer. Want to get a flavour for Eden Hotel Collection? Give us a follow on Linked in INDLP
Jul 04, 2025
Full time
Named a Top 30 Best Places to Work in Hospitality and winner of Springboard's Best Employer award - Eden Hotel Collection is proud to offer university students the opportunity to complete their professional placement within our luxury boutique hotels. This is a unique opportunity for passionate and ambitious individuals studying for a degree in Hospitality Management, Travel & Tourism, or Business to gain hands-on experience in a quality-led, guest-focused environment. Who is this for? This placement is designed for university students seeking a 6+ month industry placement as part of their degree programme-whether a sandwich year, extended internship, or bespoke placement. It provides a meaningful springboard into the world of luxury hospitality and hotel operations. What you'll be doing We offer a structured and flexible experience across key operational departments: Food & Beverage - Work alongside experienced teams in our award-winning restaurants and brasseries (all holding 2-3 AA Rosettes), delivering exceptional dining experiences. Bespoke Rotational Placements - For longer placements, we can offer exposure to multiple departments while focusing on your areas of interest, primarily within Food & Beverage or Front Office. Throughout the placement, you will work closely with managers and team members, gradually building responsibility and confidence in a professional, fast-paced environment. What you'll need To be successful in this role, you will: Be currently studying a degree in Hospitality, Tourism, or Business Have gained some relevant hospitality, guest -facing work experience in the UK Be committed to delivering a five-star guest experience Possess strong communication skills and a team-oriented mindset Demonstrate professionalism, a willingness to learn, and a genuine enthusiasm for the industry What to expect A full-time role, working a minimum of 40 hours per week across 5 days , Shifts may include early starts from 6:00am and late finishes up to 11:00pm during elements of your placement. Weekend working is expected, with time off scheduled accordingly A fast-paced, supportive environment where you'll be encouraged to grow and take initiative What's in it for you? This is your opportunity to gain meaningful experience in a luxury hospitality setting. As a placement student, you'll develop practical skills, build your confidence, and work with an award-winning team passionate about quality and guest service. Many of our previous placement students have gone on to pursue graduate opportunities within the Eden Hotel Collection or the wider hospitality industry. At Eden Hotel Collection, we're proud of our award-winning approach to employee wellbeing, engagement, and recognition (with industry award wins in both 2023 and 2024!)-which means you're joining a team that values your happiness, growth, and success every step of the way. Generous Time Off : 31 days of leave, increasing to 33 with service. Monthly Tips : Fairly shared service charge/gratuities, all paid on second paydate in the month. Discounts & Perks : Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities. Wellbeing Centre : Access to Hello Fresh recipes, fitness videos, and financial planning tools. Health & Wellness Plans : Dental, vision, alternative care, and 24/7 GP access. Sustainable Commuting : Cycle-to-Work and Electric Vehicle Leasing options. Exclusive EHC Perks : Discounted stays, spa treatments, golf, and leisure at our properties. The Happy Hub : Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers. Genuine Wellbeing Support : We're here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action. Employee Comm's : Stay connected through Eden Engage for all the latest team news. Grow with Eden : Develop with us through apprenticeships and leadership programs like RISE & THRIVE. Family-Friendly Policies : Enhanced leave and return-to-work financial support for life's key moments. Everyday Essentials : Free parking, meals on duty, uniform provided and a footwear allowance. A Culture of Collaboration and Care We work together to create a truly inclusive workplace, where your voice matters, and real change happens: Your Voice Matters: Regular surveys that value your input. Real Action: "You said, we did"-because we listen and respond. Sustainability Focus: Employee champions at every hotel and HQ. We're proud members of the Hoteliers' Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team. Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer. Want to get a flavour for Eden Hotel Collection? Give us a follow on Linked in INDLP
Shop Manager - Full Time We are looking to recruit a new shop manager for our shop in Luton, Bedfordshire.We offer a permanent full time position working a variety of shifts, 5 days from 7 each week. Please note that for full time positions we will require you to be fully flexible in your availability for work throughout the week, including weekends. Pay & benefits: The salary offered for this position is between £32,944.97- £46,483.67on a 45 hour contract. In addition to your pay you will also benefit from: - 30 days holiday each year. - Great training and development opportunities. - 15% staff discount to use in any of our 300+ shops on a great range of food and household essentials. - A smart uniform. - Free life assurance. - Workplace pension. - A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel. As one of our shop managers you will: - Lead by example, and get stuck in with the day to day tasks involved in running one of our busy shops. - Motivate and inspire your team to run an efficient shop and provide a great service to our customers. - Be responsible for the recruitment, induction and ongoing development of your team, through coaching, mentoring and providing feedback, developing a pipeline of talent for our business. - Be fully accountable for the shop and responsible for ensuring that customers are looked after, deliveries are worked quickly and shop routines are completed to maintain a safe, clean and tidy shop. - Take responsibility for controlling key shop costs including shrinkage, waste and payroll to achieve all KPI's, reporting directly to your area manager. - Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation. You will need: - A friendly, positive, hardworking approach to work. - Excellent leadership skills with the ability to motivate people in a busy and challenging environment - To be a 'people person' who finds it easy to get on with everyone and is able to build strong working relationships with the people you work with. - To be trustworthy and reliable as you will be an important part of a small team. Your team and customers will depend upon you to do your job to the best of your ability at all times. - Experience as a manager or assistant manager. - A full driving licence is desirable. If you don't have a driving licence but meet all of the other criteria, you are still welcome to apply. More than just a job: There are many long-term opportunities for a career at Farmfoods. We have some great training programmes in place and always look to promote to area manager positions from within. Many people in senior management and central services positions at Farmfoods started their careers in our shops so this could be the start of a rewarding career for you. A bit about us: Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family oriented goods. We back up our sensational value with a focus on delivering an 'old fashioned', genuine and friendly customer experience. Our shop managers are an important members of the shop team providing support to a small team of retail assistants and their duty managers, and ensuring that their shops run smoothly and efficiently to provide great service to our customers. Contract information: Position: SM, Hours: 45, Days: 5
Jul 04, 2025
Full time
Shop Manager - Full Time We are looking to recruit a new shop manager for our shop in Luton, Bedfordshire.We offer a permanent full time position working a variety of shifts, 5 days from 7 each week. Please note that for full time positions we will require you to be fully flexible in your availability for work throughout the week, including weekends. Pay & benefits: The salary offered for this position is between £32,944.97- £46,483.67on a 45 hour contract. In addition to your pay you will also benefit from: - 30 days holiday each year. - Great training and development opportunities. - 15% staff discount to use in any of our 300+ shops on a great range of food and household essentials. - A smart uniform. - Free life assurance. - Workplace pension. - A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel. As one of our shop managers you will: - Lead by example, and get stuck in with the day to day tasks involved in running one of our busy shops. - Motivate and inspire your team to run an efficient shop and provide a great service to our customers. - Be responsible for the recruitment, induction and ongoing development of your team, through coaching, mentoring and providing feedback, developing a pipeline of talent for our business. - Be fully accountable for the shop and responsible for ensuring that customers are looked after, deliveries are worked quickly and shop routines are completed to maintain a safe, clean and tidy shop. - Take responsibility for controlling key shop costs including shrinkage, waste and payroll to achieve all KPI's, reporting directly to your area manager. - Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation. You will need: - A friendly, positive, hardworking approach to work. - Excellent leadership skills with the ability to motivate people in a busy and challenging environment - To be a 'people person' who finds it easy to get on with everyone and is able to build strong working relationships with the people you work with. - To be trustworthy and reliable as you will be an important part of a small team. Your team and customers will depend upon you to do your job to the best of your ability at all times. - Experience as a manager or assistant manager. - A full driving licence is desirable. If you don't have a driving licence but meet all of the other criteria, you are still welcome to apply. More than just a job: There are many long-term opportunities for a career at Farmfoods. We have some great training programmes in place and always look to promote to area manager positions from within. Many people in senior management and central services positions at Farmfoods started their careers in our shops so this could be the start of a rewarding career for you. A bit about us: Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family oriented goods. We back up our sensational value with a focus on delivering an 'old fashioned', genuine and friendly customer experience. Our shop managers are an important members of the shop team providing support to a small team of retail assistants and their duty managers, and ensuring that their shops run smoothly and efficiently to provide great service to our customers. Contract information: Position: SM, Hours: 45, Days: 5
Closing date: 8th July 2025 Salary: £44,000 to £47,600 per annum This is a fantastic opportunity to contribute to the success of one of London's most dynamic arts and cultural venues. We are looking for an experienced and enthusiastic duty manager to join our Visitor Experience and Ticketing team on a full-time, permanent basis. In this role, you will help lead the day-to-day operations of our vibrant and iconic site. As a key member of the team, you'll play an important role in ensuring a safe, inclusive, and welcoming environment for all visitors, staff, and performers. Responsibilities Ensure the safety and security of our busy, public-facing site at all times Present and maintain all working areas to a high and consistent standard Act as an ambassador for the Southbank Centre's values by fostering a warm, inclusive and welcoming environment Deliver a well-organised, informed and thoughtful experience for all visitors, audiences and colleagues Lead by example to build a respectful, collaborative and visitor-focused culture within the team Please download the Job Description via the 'Apply' button for a full overview of this role responsibilities. Knowledge, skills and experience We're looking for someone who: Has experience in venue management, ideally within a complex arts or performance environment Can demonstrate confidence and adaptability when supporting and motivating large teams in busy, audience-focused settings Possesses working knowledge of Health & Safety and Fire Regulations, and ideally holds (or is eligible to hold) a Personal Licence Makes thoughtful, timely decisions and works proactively to identify and remove barriers that might affect team performance or visitor experience Adapts their leadership style to different situations, creating space for all team members to contribute We also value candidates who bring skills in training or presenting to groups, and who are comfortable using communication and IT tools to support team coordination. An interest in the arts, alongside an understanding of the importance of equity, diversity and inclusion in public cultural spaces, is highly desirable. The role requires flexibility, including regular evening and weekend work, and a commitment to making the Southbank Centre a welcoming place for everyone. Benefits As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following: A min 5% employer's pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment 28 days annual leave, plus bank holidays (pro-rata for part time employees) Enhanced sick pay Enhanced family leave benefits Up to 30% discounts at onsite retail, food and beverage vendors Staff ticket offers for Southbank Centre events Free entry to Hayward Gallery Free/discounted entry with other reciprocal organisations Free staff yoga Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7 Season ticket loan Cycle to work scheme At The Southbank Centre we aim to provide safe participatory and creative opportunities for all the children and young people who take part in our programmes and visit our site. As this role requires working closely with children and/or vulnerable adults, you would be required to apply for a Criminal Record Check via the Disclosure and Barring Service, if you were offered the role. This is in line with our Safeguarding Policy and is a key requirement of this role. We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email and we will be in touch with you to make the necessary arrangements. By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff. If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role. Please state in your application that you found this role through Creative Access.
Jul 04, 2025
Full time
Closing date: 8th July 2025 Salary: £44,000 to £47,600 per annum This is a fantastic opportunity to contribute to the success of one of London's most dynamic arts and cultural venues. We are looking for an experienced and enthusiastic duty manager to join our Visitor Experience and Ticketing team on a full-time, permanent basis. In this role, you will help lead the day-to-day operations of our vibrant and iconic site. As a key member of the team, you'll play an important role in ensuring a safe, inclusive, and welcoming environment for all visitors, staff, and performers. Responsibilities Ensure the safety and security of our busy, public-facing site at all times Present and maintain all working areas to a high and consistent standard Act as an ambassador for the Southbank Centre's values by fostering a warm, inclusive and welcoming environment Deliver a well-organised, informed and thoughtful experience for all visitors, audiences and colleagues Lead by example to build a respectful, collaborative and visitor-focused culture within the team Please download the Job Description via the 'Apply' button for a full overview of this role responsibilities. Knowledge, skills and experience We're looking for someone who: Has experience in venue management, ideally within a complex arts or performance environment Can demonstrate confidence and adaptability when supporting and motivating large teams in busy, audience-focused settings Possesses working knowledge of Health & Safety and Fire Regulations, and ideally holds (or is eligible to hold) a Personal Licence Makes thoughtful, timely decisions and works proactively to identify and remove barriers that might affect team performance or visitor experience Adapts their leadership style to different situations, creating space for all team members to contribute We also value candidates who bring skills in training or presenting to groups, and who are comfortable using communication and IT tools to support team coordination. An interest in the arts, alongside an understanding of the importance of equity, diversity and inclusion in public cultural spaces, is highly desirable. The role requires flexibility, including regular evening and weekend work, and a commitment to making the Southbank Centre a welcoming place for everyone. Benefits As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following: A min 5% employer's pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment 28 days annual leave, plus bank holidays (pro-rata for part time employees) Enhanced sick pay Enhanced family leave benefits Up to 30% discounts at onsite retail, food and beverage vendors Staff ticket offers for Southbank Centre events Free entry to Hayward Gallery Free/discounted entry with other reciprocal organisations Free staff yoga Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7 Season ticket loan Cycle to work scheme At The Southbank Centre we aim to provide safe participatory and creative opportunities for all the children and young people who take part in our programmes and visit our site. As this role requires working closely with children and/or vulnerable adults, you would be required to apply for a Criminal Record Check via the Disclosure and Barring Service, if you were offered the role. This is in line with our Safeguarding Policy and is a key requirement of this role. We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email and we will be in touch with you to make the necessary arrangements. By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff. If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role. Please state in your application that you found this role through Creative Access.
Job ref: 101458 Published: 3 months ago What You'll Be Doing Leading the Delivery Team: Oversee daily delivery operations and ensure smooth functioning. Plan deliveries and ensure accurate, safe loading. Conduct plant/vehicle checks and manage outbound deliveries. Driving Commercial Success: Implement the store's sales plan and make sound commercial decisions. Maximize delivery service profitability and promote monthly offers. Handle customer inquiries and upsell Selco services. Empowering and Developing the Team: Set direction and assign tasks, monitoring results. Conduct training, briefings, and inductions for direct reports and drivers. Foster a high-support, high-challenge environment and empower colleagues. Operational Leadership & On-Duty Responsibility: Act as the senior leader, managing store operations and resolving issues. Ensure clear communication and handovers between shifts. Serve as a key holder, responsible for opening/closing and security. Service & Store Culture: Inspire and lead by example, setting the standard for customer service. Promote teamwork and recognize colleagues who embody core values. Ensure safe, ethical, and compliant store operations. At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team: Work-Life Balance & Extras Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave - Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast - Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development - Learn, grow, and take your career to the next level. Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team! Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute. EarlyPay - Access your earned wages before payday when you need them. Profit-Based Bonus Scheme - We work hard and celebrate success with quarterly and yearly bonuses. ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance - Protection for your loved ones should the unexpected happen. Gym Discounts - Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier! About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely. By submitting your details you agree to ourT&Cs
Jul 04, 2025
Full time
Job ref: 101458 Published: 3 months ago What You'll Be Doing Leading the Delivery Team: Oversee daily delivery operations and ensure smooth functioning. Plan deliveries and ensure accurate, safe loading. Conduct plant/vehicle checks and manage outbound deliveries. Driving Commercial Success: Implement the store's sales plan and make sound commercial decisions. Maximize delivery service profitability and promote monthly offers. Handle customer inquiries and upsell Selco services. Empowering and Developing the Team: Set direction and assign tasks, monitoring results. Conduct training, briefings, and inductions for direct reports and drivers. Foster a high-support, high-challenge environment and empower colleagues. Operational Leadership & On-Duty Responsibility: Act as the senior leader, managing store operations and resolving issues. Ensure clear communication and handovers between shifts. Serve as a key holder, responsible for opening/closing and security. Service & Store Culture: Inspire and lead by example, setting the standard for customer service. Promote teamwork and recognize colleagues who embody core values. Ensure safe, ethical, and compliant store operations. At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team: Work-Life Balance & Extras Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave - Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast - Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development - Learn, grow, and take your career to the next level. Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team! Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute. EarlyPay - Access your earned wages before payday when you need them. Profit-Based Bonus Scheme - We work hard and celebrate success with quarterly and yearly bonuses. ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance - Protection for your loved ones should the unexpected happen. Gym Discounts - Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier! About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely. By submitting your details you agree to ourT&Cs
Outpatients Clinical Nurse Manager page is loaded Outpatients Clinical Nurse Manager Apply locations The Princess Grace Hospital ISEH London Digestive Hospital time type Full time posted on Posted Today job requisition id Outpatients Clinical Nurse Manager London: Princess Hospital, 30 Devonshire Street, London Digestive Centre and Institute of Sports Exercise and Health (ISEH) Full time: 37.5 hours per week Shift times: Monday -Friday core hours (Flexibility required to cover hours between 8am - 8.00pm if needed) Permanent contract Salary: Competitive (DOE) We're looking for an Outpatients Clinical Nurse Manager to join the Princess Grace's Outpatient Department . The Princess Grace Hospital Outpatient Centres include the London Digestive Centre, 30 Devonshire Street and Institute of Sports Exercise and Health (ISEH). Our Outpatient Centres have consultations rooms and treatment rooms where minor procedures can be carried out to support a range of specialties (including but not limited to Orthopaedics , Rheumatology, Sports Medicine, Digestive Diseases). The Outpatients Clinical Nurse Manager will be responsible for supporting the Matron/ Deputy CNO in ensuring delivery of high quality and efficient outpatient services, delivering key quality performance and financial plans and service enhancements. You will also be expected to cover clinical work and managerial responsibilities within the working role. At HCA UK we care about what you care about. We care that you want to deliver the very best care. We care that you want a career you can be proud of. We care that you want working conditions that support your health and wellbeing. Let us care for you and your career, the same way you do for others . What you'll bring: NMC Registered Nurse Level 1 Management experience Previous experience in an outpatient department or large service at a senior level Understanding of clinical audit processes/service improvement Compassionate and able to showcase excellent patient care Strong communication skills Ability to manage, motivate, support, develop and lead the department A focus on positive patient and user experience Knowledge of appropriate standards and external bodies, such as the Care Quality Commission Ability to implement continuous quality improvement initiatives Why HCA UK ? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing . We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Clinical Nurse Manager in Outpatients, you'll be eligible for: 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you Private Healthcare Insurance for treatment at our leading hospitals Private pension contribution which increases with length of service Season Ticket Loan and Cycle to Work scheme Group Life Assurance from day one Critical illness cover Enhanced Maternity and Paternity pay Corporate staff discount for all facilities including Maternity packages at The Portland Comprehensive range of flexible health, protection and lifestyle benefits to suit you Discounts with over 800 major retailers Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other . Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: Unique and Individual : We recognise and value everyone as unique and individual Kindness and compassion: We treat people with kindness and compassion Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity Reasonable adjustments We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation , we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. Similar Jobs (3) Lead Duty Nurse (Site) Manager locations The Princess Grace Hospital time type Full time posted on Posted 6 Days Ago Clinical Nurse Manager - General Surgery locations The Princess Grace Hospital time type Full time posted on Posted 15 Days Ago Duty Nurse Manager locations The Princess Grace Hospital time type Full time posted on Posted 28 Days Ago Life with us means taking pride in your team and delivering the highest quality care. We'll support your ongoing learning in an environment that features advanced equipment and practices, one of the best colleague-to-patient ratios in the UK and varied, interesting work. As part of HCA Healthcare US, the world's largest healthcare company, we can also promise that you'll learn from experts in every department and that your opportunities will be endless. With us, you'll be empowered to achieve more in your career, and more for our patients. Visit our careers page for more information. HCA Healthcare: Over 50 years of creating a healthier tomorrow
Jul 03, 2025
Full time
Outpatients Clinical Nurse Manager page is loaded Outpatients Clinical Nurse Manager Apply locations The Princess Grace Hospital ISEH London Digestive Hospital time type Full time posted on Posted Today job requisition id Outpatients Clinical Nurse Manager London: Princess Hospital, 30 Devonshire Street, London Digestive Centre and Institute of Sports Exercise and Health (ISEH) Full time: 37.5 hours per week Shift times: Monday -Friday core hours (Flexibility required to cover hours between 8am - 8.00pm if needed) Permanent contract Salary: Competitive (DOE) We're looking for an Outpatients Clinical Nurse Manager to join the Princess Grace's Outpatient Department . The Princess Grace Hospital Outpatient Centres include the London Digestive Centre, 30 Devonshire Street and Institute of Sports Exercise and Health (ISEH). Our Outpatient Centres have consultations rooms and treatment rooms where minor procedures can be carried out to support a range of specialties (including but not limited to Orthopaedics , Rheumatology, Sports Medicine, Digestive Diseases). The Outpatients Clinical Nurse Manager will be responsible for supporting the Matron/ Deputy CNO in ensuring delivery of high quality and efficient outpatient services, delivering key quality performance and financial plans and service enhancements. You will also be expected to cover clinical work and managerial responsibilities within the working role. At HCA UK we care about what you care about. We care that you want to deliver the very best care. We care that you want a career you can be proud of. We care that you want working conditions that support your health and wellbeing. Let us care for you and your career, the same way you do for others . What you'll bring: NMC Registered Nurse Level 1 Management experience Previous experience in an outpatient department or large service at a senior level Understanding of clinical audit processes/service improvement Compassionate and able to showcase excellent patient care Strong communication skills Ability to manage, motivate, support, develop and lead the department A focus on positive patient and user experience Knowledge of appropriate standards and external bodies, such as the Care Quality Commission Ability to implement continuous quality improvement initiatives Why HCA UK ? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing . We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Clinical Nurse Manager in Outpatients, you'll be eligible for: 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you Private Healthcare Insurance for treatment at our leading hospitals Private pension contribution which increases with length of service Season Ticket Loan and Cycle to Work scheme Group Life Assurance from day one Critical illness cover Enhanced Maternity and Paternity pay Corporate staff discount for all facilities including Maternity packages at The Portland Comprehensive range of flexible health, protection and lifestyle benefits to suit you Discounts with over 800 major retailers Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other . Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: Unique and Individual : We recognise and value everyone as unique and individual Kindness and compassion: We treat people with kindness and compassion Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity Reasonable adjustments We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation , we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. Similar Jobs (3) Lead Duty Nurse (Site) Manager locations The Princess Grace Hospital time type Full time posted on Posted 6 Days Ago Clinical Nurse Manager - General Surgery locations The Princess Grace Hospital time type Full time posted on Posted 15 Days Ago Duty Nurse Manager locations The Princess Grace Hospital time type Full time posted on Posted 28 Days Ago Life with us means taking pride in your team and delivering the highest quality care. We'll support your ongoing learning in an environment that features advanced equipment and practices, one of the best colleague-to-patient ratios in the UK and varied, interesting work. As part of HCA Healthcare US, the world's largest healthcare company, we can also promise that you'll learn from experts in every department and that your opportunities will be endless. With us, you'll be empowered to achieve more in your career, and more for our patients. Visit our careers page for more information. HCA Healthcare: Over 50 years of creating a healthier tomorrow
Organisation: National Galleries of Scotland Location: Edinburgh Full-time, Maternity Cover Fixed Term 10 months starting from 01 October 2025 Salary £34,944 - £38,218 per annum (pay award pending) Plus generous benefits package On site About the role Do you have the skills to lead with confidence, support a large team, and ensure a safe and welcoming environment for all? Are you an exceptional people manager who knows how to motivate others and deliver high standards in safety, service, and teamwork? If so, this could be the perfect opportunity for you. We're looking for a proactive and experienced Security Operations Manager to join us. You'll play a vital role in maintaining the safety and security of our staff, visitors, and contractors. Working in alignment with our strategic objectives, high standards, and legal requirements, you will help deliver an exceptional visitor experience at our stunning galleries in the heart of Edinburgh. This role requires substantial, proven experience managing teams in a Visitor Attraction, Retail, or Security environment. You must be able to step in with confidence and be energised by the opportunity to motivate and inspire a team. You'll have excellent communication and organisational skills. You will manage six Security Supervisors who along with 55 Security Attendants provide 24-hour security cover for our galleries. You will have knowledge of Security systems, practices and confident to provide advice and guidance to colleagues and the wider management teams. It's a busy and varied role and gives the opportunity to work with some fantastic people both internally and externally. The difference you'll make Working across all our galleries you'll be responsible for the operational delivery of security for the Galleries, supporting the wider Security and Visitor Engagement team in the delivery an exceptional visitor experience, always looking for continuous improvement. You will be a visible and active leader able to anticipate Security needs and meet them through ensuring the team are highly motivated and confident in their roles. Reporting to the Head of Security your responsibilities will include the following: Leadership: - Leading, inspiring and developing the teams of Security Attendants in delivering exceptional standards of service. - Ensuring the Security Supervisors are fully skilled and supported in their roles and in the wider performance management, individual coaching and skills development of their teams. - Being a key point of contact for all departments involved in planning and delivering all activities and events, ensuring that the needs and expectations are fully considered and delivered - In the event of an incident taking the lead as necessary in resolving security and safety risks. This will include providing regular advice and updates to key stakeholders and post incident recommendation of any mitigation. Resource Management: - Planning Security Team rotas in-line with relevant organisation activity, including the management of the Non-Rostered Days, ensuring that staffing levels are maintained. - Liaising with key internal and external stakeholders on all aspects of operational planning. - Ensuring all payroll, recharge, annual leave and associated processes are completed accurately and on time. - Managing staffing levels and the recruitment of Security Attendants. Experience Management: - Ensuring feedback is actively collated from internal and external partners and that actions are agreed, prioritised and followed through. - Delivering engagement and training initiatives across the team to improve the quality of the Security service. - Seeking to improve through the continual evaluation and review of processes and interaction with colleagues. - Working with the Head of Security to set standards across the security teams. Operations: - Acting as Duty Manager when required. Who we are looking for To succeed in this role, you'll need the following range of knowledge, skills, and experience: - While an interest in art would be great it's not essential. However, you must have previous experience of successfully managing teams within a Visitor Attraction, Retail and/or Security organisation. - With experience of managing performance, you'll be interested in people and possess outstanding people leadership and management skills - A creative and pragmatic approach to problem solving, you will work well in a busy environment with strong organisational skills - Ability to prioritise, co-ordinate and delegate tasks to meet your own and the team's workload and deadlines. - Excellent communicator with outstanding interpersonal and written skills with the ability to stay calm under pressure. - Experience of working with Security Systems and conflict resolution and understanding of relevant legislation. - High degree of IT skills, proficient in MS Office. Please apply directly via our careers portal. Applications via email will not be accepted. The closing date for applications is 12 noon on Tuesday, 15 July 2025. Interviews will likely take place at the end of July 2025. Application Deadline: Tuesday 15/07/2025
Jul 03, 2025
Full time
Organisation: National Galleries of Scotland Location: Edinburgh Full-time, Maternity Cover Fixed Term 10 months starting from 01 October 2025 Salary £34,944 - £38,218 per annum (pay award pending) Plus generous benefits package On site About the role Do you have the skills to lead with confidence, support a large team, and ensure a safe and welcoming environment for all? Are you an exceptional people manager who knows how to motivate others and deliver high standards in safety, service, and teamwork? If so, this could be the perfect opportunity for you. We're looking for a proactive and experienced Security Operations Manager to join us. You'll play a vital role in maintaining the safety and security of our staff, visitors, and contractors. Working in alignment with our strategic objectives, high standards, and legal requirements, you will help deliver an exceptional visitor experience at our stunning galleries in the heart of Edinburgh. This role requires substantial, proven experience managing teams in a Visitor Attraction, Retail, or Security environment. You must be able to step in with confidence and be energised by the opportunity to motivate and inspire a team. You'll have excellent communication and organisational skills. You will manage six Security Supervisors who along with 55 Security Attendants provide 24-hour security cover for our galleries. You will have knowledge of Security systems, practices and confident to provide advice and guidance to colleagues and the wider management teams. It's a busy and varied role and gives the opportunity to work with some fantastic people both internally and externally. The difference you'll make Working across all our galleries you'll be responsible for the operational delivery of security for the Galleries, supporting the wider Security and Visitor Engagement team in the delivery an exceptional visitor experience, always looking for continuous improvement. You will be a visible and active leader able to anticipate Security needs and meet them through ensuring the team are highly motivated and confident in their roles. Reporting to the Head of Security your responsibilities will include the following: Leadership: - Leading, inspiring and developing the teams of Security Attendants in delivering exceptional standards of service. - Ensuring the Security Supervisors are fully skilled and supported in their roles and in the wider performance management, individual coaching and skills development of their teams. - Being a key point of contact for all departments involved in planning and delivering all activities and events, ensuring that the needs and expectations are fully considered and delivered - In the event of an incident taking the lead as necessary in resolving security and safety risks. This will include providing regular advice and updates to key stakeholders and post incident recommendation of any mitigation. Resource Management: - Planning Security Team rotas in-line with relevant organisation activity, including the management of the Non-Rostered Days, ensuring that staffing levels are maintained. - Liaising with key internal and external stakeholders on all aspects of operational planning. - Ensuring all payroll, recharge, annual leave and associated processes are completed accurately and on time. - Managing staffing levels and the recruitment of Security Attendants. Experience Management: - Ensuring feedback is actively collated from internal and external partners and that actions are agreed, prioritised and followed through. - Delivering engagement and training initiatives across the team to improve the quality of the Security service. - Seeking to improve through the continual evaluation and review of processes and interaction with colleagues. - Working with the Head of Security to set standards across the security teams. Operations: - Acting as Duty Manager when required. Who we are looking for To succeed in this role, you'll need the following range of knowledge, skills, and experience: - While an interest in art would be great it's not essential. However, you must have previous experience of successfully managing teams within a Visitor Attraction, Retail and/or Security organisation. - With experience of managing performance, you'll be interested in people and possess outstanding people leadership and management skills - A creative and pragmatic approach to problem solving, you will work well in a busy environment with strong organisational skills - Ability to prioritise, co-ordinate and delegate tasks to meet your own and the team's workload and deadlines. - Excellent communicator with outstanding interpersonal and written skills with the ability to stay calm under pressure. - Experience of working with Security Systems and conflict resolution and understanding of relevant legislation. - High degree of IT skills, proficient in MS Office. Please apply directly via our careers portal. Applications via email will not be accepted. The closing date for applications is 12 noon on Tuesday, 15 July 2025. Interviews will likely take place at the end of July 2025. Application Deadline: Tuesday 15/07/2025
The Role of a Duty Manager Leading from the front, the Duty Manager is a key role at our hotel, responsible for ensuring the smooth operation of the front of house to provide guests with a unique and enjoyable experience. You will prioritize guest satisfaction, demonstrate strong communication skills, and have excellent attention to detail and organization. You will enjoy engaging with guests and be a vital part of the front office team. Applicants should have previous hotel experience in a senior front office role. Threadneedles Hotel, Autograph Collection is a distinguished five-star boutique hotel located in the heart of the City of London. Housed in a former Victorian bank, this 74-bedroom property combines historic charm with modern luxury. It is conveniently situated near Bank Tube Station, offering excellent access for both business and leisure travelers. Our Culture At Threadneedles Hotel, we are committed to delivering exceptional service and creating memorable experiences. Our team values authenticity, attention to detail, and a passion for hospitality. We foster a culture of teamwork, respect, and excellence, ensuring every guest feels welcomed and cared for. Benefits of Joining Our Team Service Charge: Share in the service charge, enhancing your earnings. Incentive Payments: Earn extra for exceptional service. Referral Bonus: Receive £500 for referring a new team member. Holiday Allowance: Starting at 5.6 weeks, increasing with service length. Recognition Programs: Celebrate positive contributions. Career Development: Opportunities through apprenticeship programs and career progression. Learning and Development: Access to digital platforms and courses. Financial Wellbeing: Retail discounts and savings. Health and Wellbeing: Interactive platforms and Employee Assistance Program. Healthcare: Cash plan benefits including 24-hour GP access. Future Planning: Pension scheme participation. Discounted Room Nights: Through Marriott's Explorer program for staff, family, and friends. Exclusive Perks: Complimentary passes to Thermae Bath Spa. About YTL Hotels YTL Hotels is a global hospitality brand dedicated to creating memorable experiences with a diverse portfolio of luxury properties. Our Philosophy Our brand promise, "Treasured Places, Treasured Moments," reflects our commitment to meaningful and enriching guest journeys. Join us to grow, thrive, and enjoy these benefits. Apply today! Applicants must be eligible to work in the UK or hold a valid UK work permit/visa.
Jul 03, 2025
Full time
The Role of a Duty Manager Leading from the front, the Duty Manager is a key role at our hotel, responsible for ensuring the smooth operation of the front of house to provide guests with a unique and enjoyable experience. You will prioritize guest satisfaction, demonstrate strong communication skills, and have excellent attention to detail and organization. You will enjoy engaging with guests and be a vital part of the front office team. Applicants should have previous hotel experience in a senior front office role. Threadneedles Hotel, Autograph Collection is a distinguished five-star boutique hotel located in the heart of the City of London. Housed in a former Victorian bank, this 74-bedroom property combines historic charm with modern luxury. It is conveniently situated near Bank Tube Station, offering excellent access for both business and leisure travelers. Our Culture At Threadneedles Hotel, we are committed to delivering exceptional service and creating memorable experiences. Our team values authenticity, attention to detail, and a passion for hospitality. We foster a culture of teamwork, respect, and excellence, ensuring every guest feels welcomed and cared for. Benefits of Joining Our Team Service Charge: Share in the service charge, enhancing your earnings. Incentive Payments: Earn extra for exceptional service. Referral Bonus: Receive £500 for referring a new team member. Holiday Allowance: Starting at 5.6 weeks, increasing with service length. Recognition Programs: Celebrate positive contributions. Career Development: Opportunities through apprenticeship programs and career progression. Learning and Development: Access to digital platforms and courses. Financial Wellbeing: Retail discounts and savings. Health and Wellbeing: Interactive platforms and Employee Assistance Program. Healthcare: Cash plan benefits including 24-hour GP access. Future Planning: Pension scheme participation. Discounted Room Nights: Through Marriott's Explorer program for staff, family, and friends. Exclusive Perks: Complimentary passes to Thermae Bath Spa. About YTL Hotels YTL Hotels is a global hospitality brand dedicated to creating memorable experiences with a diverse portfolio of luxury properties. Our Philosophy Our brand promise, "Treasured Places, Treasured Moments," reflects our commitment to meaningful and enriching guest journeys. Join us to grow, thrive, and enjoy these benefits. Apply today! Applicants must be eligible to work in the UK or hold a valid UK work permit/visa.
We are a people-powered beauty ecosystem, leveraging unique and engaging online and offline experiences as well as consumer participation to fuel our growth. In 10 years, we have built an iconic brand that has revolutionized how consumers, and how the industry, think of beauty. The foundational DNA of our brand is resonant across generations, timeless, and ripe for building upon. Our next step is to bring Glossier to more people in more places. We are inclusive, customer-devoted, curious, courageous, discerning, and results-driven. Our store leaders will help drive our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. As an Assistant Store Director, it's your job to lead, inspire, and develop a best-in-class team to create inspiring and exceptional customer experiences, and help set the tone for the store team as they help customers discover and deepen their connection with Glossier throughout their visit and beyond. As an experienced lead with a hospitality mindset, you foster and maintain a safe, equitable, and inclusive environment for both store teams and customers, while providing support to the Store Director in executing all people and business objectives. Finally, acting as a people advocate and constant presence on the floor, you will help create an environment in which employees can develop their full potential, fulfilling all core talent competencies and embodying our company values. As part of the store's leadership team, you will be fully immersed in the development of the store's talent culture, with direct impact to the employee and customer experience. Performance expectations include but are not limited to the following: Team Leadership Drive a culture anchored in our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. Deeply understand, model, and coach Glossier's mission, vision and values: Devoted to the Customer, Inclusive, Curious, Courageous, and Discerning. Partner with the store's leadership team and store's HR representative to drive an inclusive and equitable talent acquisition strategy, and actively work in building a continuous candidate pipeline. Develop and empower the store's team by providing effective and frequent coaching, feedback, recognition and encouragement. Support an inclusive and equitable work environment and uphold our Code of Conduct and commitment to a work environment that is free from discrimination, harassment, bullying, and intimidation. Support the efforts of creating a culture of clear and open communication with your team, ensuring all team members are equipped with information they need to thrive and effectively share feedback, ideas, and concerns. Support and drive the store's recognition initiatives, in partnership with the store's HR representative, fostering a work environment of collaboration, camaraderie, and fun- joy is our language! Serve as a deeply knowledgeable advocate for our product philosophy and portfolio, and inspiring and coaching your team to facilitate customer-led discovery journeys. Identify areas of potential growth within your teams and coach accordingly to strengthen and further develop these in alignment to core competencies and performance expectations. Promote, participate, and drive the completion rate of all Glossier training initiatives. Customer Experience Leadership Model and coach Glossier's customer experience principles, ensuring consistently memorable and inspiring customer experiences. Develop and support a culture of accountability for expected service levels, coaching to performance standards, maintaining a constant presence on the floor and facilitating ongoing and constructive feedback. Support the testing and implementation of new customer experiences in collaboration with HQ teams to innovate on the Glossier retail experience. Identify key customer trends and requests; communicate effectively to Store Director and relevant corporate partners to support continuous improvement and innovation of the Glossier retail experience and product assortment. Monitor and analyze customer feedback, working with your Store Director and fellow Associate Store Directors to develop and implement customer experience strategies. Spend at least 60% of your time throughout the week on the sales floor, working directly with customers and your team, working at least 3-4 Manager on Duty (MOD) shifts per week. Business Leadership Analyze business results, in partnership with the Store Director, to identify strategies to improve overall store operations and drive results. Create effective and strategic team schedules to support the customer experience and meet payroll targets. Develop operational knowledge and ultimate mastery of the assigned Division of Responsibility (DOR). The assigned DOR can be one (or more) of the following: Product (the product knowledge champion at the store, supporting the team's efforts in becoming well-versed in the entire product assortment and new launches and provides support to all product training initiatives); Customer Experience (the coach on the fulfillment of Glossier's service fundamentals in providing magical and memorable experiences to our customers); Logistics (the go-to expert on all inventory logistics, overseeing the efficient flow of inventory into the store, and serves as the store's Safety Captain); Visual Merchandising (responsible for the adherence of all visual merchandising standards); Operations (owns the operational processes of the store, managing supplies and equipment, and serves as the retail tech subject matter expert); or Partnerships & Facilities (maintains close connectivity with corporate teams, ensuring there are direct lines of productive communication and collaboration between the store team and company headquarters partners). After a defined period of time, Associate Store Directors will rotate DORs to facilitate well-rounded expertise in all areas of the operation. Serve as the store's champion within the assigned Division of Responsibility, developing and executing specific initiatives that will help drive a more efficient operation in performing to business objectives and goals. Participate in the management of the store's budgets, in partnership with the Store Director, to ensure operational SOPs are followed consistently in order to support customer, team, business, and compliance goals. Deliver on Glossier's unique retail experience philosophy, optimizing first and foremost for excellence in customer experience, and in turn driving the operational and financial results that follow. Qualifications 5+ years of experience leading teams in a fast-paced retail or hospitality environment. Previous experience in a flagship location is preferred but not required. However, experience working in a high foot traffic environment is essential. Experience leading teams of 30+ preferable Demonstrated experience in growing highly capable, diverse teams and investing deeply in the development of managers and team members. Experience in promoting a people-first employee culture, fostering an engaging, welcoming, and inclusive environment. Demonstrated ability to employ outstanding communication practices that are ongoing, clear, and structured, promoting transparency, accountability, and understanding of performance and business expectations. Proven ability to motivate and inspire teams, maintaining high levels of engagement and strong employee morale. Demonstrated ability to show empathy and understanding while still driving action. Track record of delivering measurable financial, operational, and customer experience results. Ability to make difficult tradeoffs, balancing short- and long-term objectives in pursuit of business vision and goals. Desire and willingness to roll up your sleeves and jump in when the situation requires it. Passion for building exceptional, detail-oriented, customer and employee experiences. Passion for beauty as a conduit for connection and personal narrative; excitement for creating environments and experiences that celebrate everyone's unique beauty journey. Ability to work a flexible schedule, including evenings, weekends, and holidays required. Highly skilled in defining and executing operational efficiencies a plus. We are an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile (please write N/A if you do not have one) . click apply for full job details
Jul 03, 2025
Full time
We are a people-powered beauty ecosystem, leveraging unique and engaging online and offline experiences as well as consumer participation to fuel our growth. In 10 years, we have built an iconic brand that has revolutionized how consumers, and how the industry, think of beauty. The foundational DNA of our brand is resonant across generations, timeless, and ripe for building upon. Our next step is to bring Glossier to more people in more places. We are inclusive, customer-devoted, curious, courageous, discerning, and results-driven. Our store leaders will help drive our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. As an Assistant Store Director, it's your job to lead, inspire, and develop a best-in-class team to create inspiring and exceptional customer experiences, and help set the tone for the store team as they help customers discover and deepen their connection with Glossier throughout their visit and beyond. As an experienced lead with a hospitality mindset, you foster and maintain a safe, equitable, and inclusive environment for both store teams and customers, while providing support to the Store Director in executing all people and business objectives. Finally, acting as a people advocate and constant presence on the floor, you will help create an environment in which employees can develop their full potential, fulfilling all core talent competencies and embodying our company values. As part of the store's leadership team, you will be fully immersed in the development of the store's talent culture, with direct impact to the employee and customer experience. Performance expectations include but are not limited to the following: Team Leadership Drive a culture anchored in our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. Deeply understand, model, and coach Glossier's mission, vision and values: Devoted to the Customer, Inclusive, Curious, Courageous, and Discerning. Partner with the store's leadership team and store's HR representative to drive an inclusive and equitable talent acquisition strategy, and actively work in building a continuous candidate pipeline. Develop and empower the store's team by providing effective and frequent coaching, feedback, recognition and encouragement. Support an inclusive and equitable work environment and uphold our Code of Conduct and commitment to a work environment that is free from discrimination, harassment, bullying, and intimidation. Support the efforts of creating a culture of clear and open communication with your team, ensuring all team members are equipped with information they need to thrive and effectively share feedback, ideas, and concerns. Support and drive the store's recognition initiatives, in partnership with the store's HR representative, fostering a work environment of collaboration, camaraderie, and fun- joy is our language! Serve as a deeply knowledgeable advocate for our product philosophy and portfolio, and inspiring and coaching your team to facilitate customer-led discovery journeys. Identify areas of potential growth within your teams and coach accordingly to strengthen and further develop these in alignment to core competencies and performance expectations. Promote, participate, and drive the completion rate of all Glossier training initiatives. Customer Experience Leadership Model and coach Glossier's customer experience principles, ensuring consistently memorable and inspiring customer experiences. Develop and support a culture of accountability for expected service levels, coaching to performance standards, maintaining a constant presence on the floor and facilitating ongoing and constructive feedback. Support the testing and implementation of new customer experiences in collaboration with HQ teams to innovate on the Glossier retail experience. Identify key customer trends and requests; communicate effectively to Store Director and relevant corporate partners to support continuous improvement and innovation of the Glossier retail experience and product assortment. Monitor and analyze customer feedback, working with your Store Director and fellow Associate Store Directors to develop and implement customer experience strategies. Spend at least 60% of your time throughout the week on the sales floor, working directly with customers and your team, working at least 3-4 Manager on Duty (MOD) shifts per week. Business Leadership Analyze business results, in partnership with the Store Director, to identify strategies to improve overall store operations and drive results. Create effective and strategic team schedules to support the customer experience and meet payroll targets. Develop operational knowledge and ultimate mastery of the assigned Division of Responsibility (DOR). The assigned DOR can be one (or more) of the following: Product (the product knowledge champion at the store, supporting the team's efforts in becoming well-versed in the entire product assortment and new launches and provides support to all product training initiatives); Customer Experience (the coach on the fulfillment of Glossier's service fundamentals in providing magical and memorable experiences to our customers); Logistics (the go-to expert on all inventory logistics, overseeing the efficient flow of inventory into the store, and serves as the store's Safety Captain); Visual Merchandising (responsible for the adherence of all visual merchandising standards); Operations (owns the operational processes of the store, managing supplies and equipment, and serves as the retail tech subject matter expert); or Partnerships & Facilities (maintains close connectivity with corporate teams, ensuring there are direct lines of productive communication and collaboration between the store team and company headquarters partners). After a defined period of time, Associate Store Directors will rotate DORs to facilitate well-rounded expertise in all areas of the operation. Serve as the store's champion within the assigned Division of Responsibility, developing and executing specific initiatives that will help drive a more efficient operation in performing to business objectives and goals. Participate in the management of the store's budgets, in partnership with the Store Director, to ensure operational SOPs are followed consistently in order to support customer, team, business, and compliance goals. Deliver on Glossier's unique retail experience philosophy, optimizing first and foremost for excellence in customer experience, and in turn driving the operational and financial results that follow. Qualifications 5+ years of experience leading teams in a fast-paced retail or hospitality environment. Previous experience in a flagship location is preferred but not required. However, experience working in a high foot traffic environment is essential. Experience leading teams of 30+ preferable Demonstrated experience in growing highly capable, diverse teams and investing deeply in the development of managers and team members. Experience in promoting a people-first employee culture, fostering an engaging, welcoming, and inclusive environment. Demonstrated ability to employ outstanding communication practices that are ongoing, clear, and structured, promoting transparency, accountability, and understanding of performance and business expectations. Proven ability to motivate and inspire teams, maintaining high levels of engagement and strong employee morale. Demonstrated ability to show empathy and understanding while still driving action. Track record of delivering measurable financial, operational, and customer experience results. Ability to make difficult tradeoffs, balancing short- and long-term objectives in pursuit of business vision and goals. Desire and willingness to roll up your sleeves and jump in when the situation requires it. Passion for building exceptional, detail-oriented, customer and employee experiences. Passion for beauty as a conduit for connection and personal narrative; excitement for creating environments and experiences that celebrate everyone's unique beauty journey. Ability to work a flexible schedule, including evenings, weekends, and holidays required. Highly skilled in defining and executing operational efficiencies a plus. We are an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile (please write N/A if you do not have one) . click apply for full job details
Shop Manager - Full Time We are looking to recruit a new shop manager for one of our shops in East London /Essex.We offer a permanent full time position working a variety of shifts, 5 days from 7 each week. Initial training will take place at our Ilford shop, and the shop you will acquire as your permanent place of work following the completion of your training will be located within 30 minutes of Ilford. Please note that for full time positions we will require you to be fully flexible in your availability for work throughout the week, including weekends. Pay & benefits: The salary offered for this position is between £32,944.97- £46,483.67on a 45 hour contract. In addition to your pay you will also benefit from: - 30 days holiday each year. - Great training and development opportunities. - 15% staff discount to use in any of our 300+ shops on a great range of food and household essentials. - A smart uniform. - Free life assurance. - Workplace pension. - A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel. As one of our shop managers you will: - Lead by example, and get stuck in with the day to day tasks involved in running one of our busy shops. - Motivate and inspire your team to run an efficient shop and provide a great service to our customers. - Be responsible for the recruitment, induction and ongoing development of your team, through coaching, mentoring and providing feedback, developing a pipeline of talent for our business. - Be fully accountable for the shop and responsible for ensuring that customers are looked after, deliveries are worked quickly and shop routines are completed to maintain a safe, clean and tidy shop. - Take responsibility for controlling key shop costs including shrinkage, waste and payroll to achieve all KPI's, reporting directly to your area manager. - Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation. You will need: - A friendly, positive, hardworking approach to work. - Excellent leadership skills with the ability to motivate people in a busy and challenging environment - To be a 'people person' who finds it easy to get on with everyone and is able to build strong working relationships with the people you work with. - To be trustworthy and reliable as you will be an important part of a small team. Your team and customers will depend upon you to do your job to the best of your ability at all times. - Experience as a manager or assistant manager. - A full driving licence is desirable. If you don't have a driving licence but meet all of the other criteria, you are still welcome to apply. More than just a job: There are many long-term opportunities for a career at Farmfoods. We have some great training programmes in place and always look to promote to area manager positions from within. Many people in senior management and central services positions at Farmfoods started their careers in our shops so this could be the start of a rewarding career for you. A bit about us: Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family oriented goods. We back up our sensational value with a focus on delivering an 'old fashioned', genuine and friendly customer experience. Our shop managers are an important members of the shop team providing support to a small team of retail assistants and their duty managers, and ensuring that their shops run smoothly and efficiently to provide great service to our customers. Contract information: Position: SM, Hours: 45, Days: 5
Jul 03, 2025
Full time
Shop Manager - Full Time We are looking to recruit a new shop manager for one of our shops in East London /Essex.We offer a permanent full time position working a variety of shifts, 5 days from 7 each week. Initial training will take place at our Ilford shop, and the shop you will acquire as your permanent place of work following the completion of your training will be located within 30 minutes of Ilford. Please note that for full time positions we will require you to be fully flexible in your availability for work throughout the week, including weekends. Pay & benefits: The salary offered for this position is between £32,944.97- £46,483.67on a 45 hour contract. In addition to your pay you will also benefit from: - 30 days holiday each year. - Great training and development opportunities. - 15% staff discount to use in any of our 300+ shops on a great range of food and household essentials. - A smart uniform. - Free life assurance. - Workplace pension. - A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel. As one of our shop managers you will: - Lead by example, and get stuck in with the day to day tasks involved in running one of our busy shops. - Motivate and inspire your team to run an efficient shop and provide a great service to our customers. - Be responsible for the recruitment, induction and ongoing development of your team, through coaching, mentoring and providing feedback, developing a pipeline of talent for our business. - Be fully accountable for the shop and responsible for ensuring that customers are looked after, deliveries are worked quickly and shop routines are completed to maintain a safe, clean and tidy shop. - Take responsibility for controlling key shop costs including shrinkage, waste and payroll to achieve all KPI's, reporting directly to your area manager. - Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation. You will need: - A friendly, positive, hardworking approach to work. - Excellent leadership skills with the ability to motivate people in a busy and challenging environment - To be a 'people person' who finds it easy to get on with everyone and is able to build strong working relationships with the people you work with. - To be trustworthy and reliable as you will be an important part of a small team. Your team and customers will depend upon you to do your job to the best of your ability at all times. - Experience as a manager or assistant manager. - A full driving licence is desirable. If you don't have a driving licence but meet all of the other criteria, you are still welcome to apply. More than just a job: There are many long-term opportunities for a career at Farmfoods. We have some great training programmes in place and always look to promote to area manager positions from within. Many people in senior management and central services positions at Farmfoods started their careers in our shops so this could be the start of a rewarding career for you. A bit about us: Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family oriented goods. We back up our sensational value with a focus on delivering an 'old fashioned', genuine and friendly customer experience. Our shop managers are an important members of the shop team providing support to a small team of retail assistants and their duty managers, and ensuring that their shops run smoothly and efficiently to provide great service to our customers. Contract information: Position: SM, Hours: 45, Days: 5
Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So, we take value in recruiting only the very best Fitness Managers to join our Club Management teams, to lead our Personal trainer and Group Exercise Teams to provide our members with the finest fitness and wellness sessions in the industry. The Fitness Manager is responsible for working alongside other club management to ensure that the in-club product offering is fully synchronized and available to our members. The Role Owning all Product delivery in club through the PT, Gym Trainer and Group Exercise function. Acting as a ambassador of Virgin Active at all times and consistently role-model the highest standards of behaviour to other employees. Maintaining a positive, productive working relationship with other team members, being proactive, using your own initiative and taking ownership of situations. Recruiting and training the industry's best Personal Trainers, Group Exercise Instructors, supporting them with their personal development and class assessments, as well as the development through our internal Academy. Delivering key in club and external Fitness events and experiences Maintaining a keen understanding of industry trends affecting the club and make appropriate recommendations regarding strategic and tactical approach. Understanding KPIs and targets, and the importance of engaging new members into our fitness and group exercise programmes Fulfilling Duty Shifts when required, therefore having responsibility and accountability during the shift, controlling staffing and facility issues throughout the club. Qualifications You possess a REPS Level 3 or CIMSPA equivalent. Our Perks 30 days (including bank holidays) annual leave - and we want you take them Access to The Peoples Pension, with our contributions at 3% Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V. We want you to love Virgin Active like we do, so you get discounts across Virgin active - everything from guest passes to 50% off PT sessions. You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs. Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert. Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions. We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services - meaning no tenant charges. Access to ePoints, offering loads of online discounts to retailers. Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors. INDMGT
Jul 03, 2025
Full time
Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So, we take value in recruiting only the very best Fitness Managers to join our Club Management teams, to lead our Personal trainer and Group Exercise Teams to provide our members with the finest fitness and wellness sessions in the industry. The Fitness Manager is responsible for working alongside other club management to ensure that the in-club product offering is fully synchronized and available to our members. The Role Owning all Product delivery in club through the PT, Gym Trainer and Group Exercise function. Acting as a ambassador of Virgin Active at all times and consistently role-model the highest standards of behaviour to other employees. Maintaining a positive, productive working relationship with other team members, being proactive, using your own initiative and taking ownership of situations. Recruiting and training the industry's best Personal Trainers, Group Exercise Instructors, supporting them with their personal development and class assessments, as well as the development through our internal Academy. Delivering key in club and external Fitness events and experiences Maintaining a keen understanding of industry trends affecting the club and make appropriate recommendations regarding strategic and tactical approach. Understanding KPIs and targets, and the importance of engaging new members into our fitness and group exercise programmes Fulfilling Duty Shifts when required, therefore having responsibility and accountability during the shift, controlling staffing and facility issues throughout the club. Qualifications You possess a REPS Level 3 or CIMSPA equivalent. Our Perks 30 days (including bank holidays) annual leave - and we want you take them Access to The Peoples Pension, with our contributions at 3% Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V. We want you to love Virgin Active like we do, so you get discounts across Virgin active - everything from guest passes to 50% off PT sessions. You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs. Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert. Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions. We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services - meaning no tenant charges. Access to ePoints, offering loads of online discounts to retailers. Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors. INDMGT