Manager - Software Development, IN SPS (Selling Partner Services) Tech IN Selling Partner Services (SPS) Tech team located in Bangalore is looking for an experienced SDM to deliver strategic goals for Amazon ecommerce systems. This is an opportunity to join our mission to build tech solutions that empower sellers to power our growth journey and delight our customers. You will be responsible for building new system capabilities grounds up for strategic business initiatives. If you feel excited by the challenge of setting the course for large company wide initiatives, building and launching multiple customer facing products, this may be the next big career move for you. We operate in a high performance co-located agile ecosystem where SDEs, Product Managers and Principals frequently connect with end customers of our products. Come and be a part of Amazon India's amazing growth story and innovation! As a Development manager, you will identify, hire and build a world-class team of Development Engineers to define, drive and execute on this vision. You will initiate processes that allow the team to collaborate with local as well as global teams with a high degree of efficiency. You will develop a team of highly motivated and talented individuals that can collaborate with Project Managers, Product Managers and SDEs across the company on this high impact initiative. You will design, build and own features that impact all aspects of the Seller Experience and fulfillment. Key job responsibilities • Responsible for the overall development life cycle of the solution and manage complex projects with significant bottom line impact. • Work with product managers in developing a strategy and road map to provide compelling capabilities for the seller community on amazon.in marketplace that helps them succeed in their business goals. • Work closely with senior engineers to develop the best technical design and approach for new product development. • Instill best practices for software development and documentation, assure designs meet requirements, and deliver high-quality work on tight schedules. • Project management - prioritization , planning of projects and features, Stakeholder management and tracking of external commitments. • Operational Excellence - monitoring & operation of production services. • Career management and development of direct reports. About the team The IN P3P (Premium 3P Sellers) team under IN Selling Partner Services (SPS) Tech is building a team to define, design and develop multiple solutions in the Seller Payments, Inventory & Financial Accounting, and Tax Compliance space. This is an opportunity to be part of a growing team that is driving the growth of the amazon.in business and helping transform the way India buys & sells. P3P Sellers are key to Amazon achieving success in India, with these sellers driving key customer input metrics related to Selection, Speed, and Price for IN Marketplace. We leverage WW FBA & Retail systems, while we build solutions that interface with Amazon Finance Operations and Seller owned third party integrator systems. At a strategic level, our development team will be instrumental in shaping the product direction and will be actively involved in defining key product features that impact the business. BASIC QUALIFICATIONS - 3+ years of engineering team management experience - 7+ years of engineering experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams PREFERRED QUALIFICATIONS - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 27, 2025
Full time
Manager - Software Development, IN SPS (Selling Partner Services) Tech IN Selling Partner Services (SPS) Tech team located in Bangalore is looking for an experienced SDM to deliver strategic goals for Amazon ecommerce systems. This is an opportunity to join our mission to build tech solutions that empower sellers to power our growth journey and delight our customers. You will be responsible for building new system capabilities grounds up for strategic business initiatives. If you feel excited by the challenge of setting the course for large company wide initiatives, building and launching multiple customer facing products, this may be the next big career move for you. We operate in a high performance co-located agile ecosystem where SDEs, Product Managers and Principals frequently connect with end customers of our products. Come and be a part of Amazon India's amazing growth story and innovation! As a Development manager, you will identify, hire and build a world-class team of Development Engineers to define, drive and execute on this vision. You will initiate processes that allow the team to collaborate with local as well as global teams with a high degree of efficiency. You will develop a team of highly motivated and talented individuals that can collaborate with Project Managers, Product Managers and SDEs across the company on this high impact initiative. You will design, build and own features that impact all aspects of the Seller Experience and fulfillment. Key job responsibilities • Responsible for the overall development life cycle of the solution and manage complex projects with significant bottom line impact. • Work with product managers in developing a strategy and road map to provide compelling capabilities for the seller community on amazon.in marketplace that helps them succeed in their business goals. • Work closely with senior engineers to develop the best technical design and approach for new product development. • Instill best practices for software development and documentation, assure designs meet requirements, and deliver high-quality work on tight schedules. • Project management - prioritization , planning of projects and features, Stakeholder management and tracking of external commitments. • Operational Excellence - monitoring & operation of production services. • Career management and development of direct reports. About the team The IN P3P (Premium 3P Sellers) team under IN Selling Partner Services (SPS) Tech is building a team to define, design and develop multiple solutions in the Seller Payments, Inventory & Financial Accounting, and Tax Compliance space. This is an opportunity to be part of a growing team that is driving the growth of the amazon.in business and helping transform the way India buys & sells. P3P Sellers are key to Amazon achieving success in India, with these sellers driving key customer input metrics related to Selection, Speed, and Price for IN Marketplace. We leverage WW FBA & Retail systems, while we build solutions that interface with Amazon Finance Operations and Seller owned third party integrator systems. At a strategic level, our development team will be instrumental in shaping the product direction and will be actively involved in defining key product features that impact the business. BASIC QUALIFICATIONS - 3+ years of engineering team management experience - 7+ years of engineering experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams PREFERRED QUALIFICATIONS - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Description About the Role The Accommodation & Cleaning Shift Manager will be responsible for the smooth delivery of the cleaning shift of our public areas and entertainment venue across the resort. Reporting to the Cleaning Manager, the Accommodation & Cleaning Shift Manager will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. Leading and monitoring team member who clean our entertainment venues once shows have finished, all toilet facilities across the resorts, moving and resetting venue furniture, working at heights at times for high-level cleaning using industrial cleaning equipment for all indoor and outdoor requirements. You will support and coach the team to ensure they deliver a great experience and are also driving any key metrics relating to our Clean and Fault Free (CAFF) approach to our accommodation and holding team to account to ensure standards are met. Key Responsibilities We're looking for someone who can ensure the delivery of our cleaning standards while driving improvements in both Guest and Employee NPS. You'll be responsible for conducting quality control checks and leading feedback conversations. Additionally, you'll manage effectively to execute the Right People, Right Place, Right Time (RPRPRT) strategy. This permanent role covers 40 hours per week, 5 days over 7 including weekends with a mixed variety of early and late shift patterns from 6am - 5am to cover our operating hours. About You You will oversee a successful cleaning operation during your shift, ensuring strict adherence to our CAFF standards. You will stay informed about NPS scores within your department and take proactive steps to improve these scores and reduce guest complaints. Your responsibilities include conducting online quality control checks, analysing reports, and leading feedback discussions. You will also ensure that your team receives the necessary training and support. You will manage the implementation of the initial 90-day program for new team members and oversee all personnel-related activities, from onboarding through the full employee life cycle, including PDPs, performance management, and formal HR processes. Setting clear objectives and PDPs for your team, supporting team surveys, leading action plans, upholding brand standards, and ensuring your team meets health and safety regulations are also key aspects of your role. Key Knowledge, Experience & Qualifications The ideal candidate will have extensive operational knowledge in managing a cleaning or soft services team, with a proven ability to juggle multiple priorities and adapt quickly to changing needs. They will exhibit high standards and meticulous attention to detail, with experience in leading both permanent and temporary teams to achieve outstanding results. Flexibility, excellent communication skills, and a proactive problem-solving attitude are essential traits for success in this role. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Jul 27, 2025
Full time
Description About the Role The Accommodation & Cleaning Shift Manager will be responsible for the smooth delivery of the cleaning shift of our public areas and entertainment venue across the resort. Reporting to the Cleaning Manager, the Accommodation & Cleaning Shift Manager will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. Leading and monitoring team member who clean our entertainment venues once shows have finished, all toilet facilities across the resorts, moving and resetting venue furniture, working at heights at times for high-level cleaning using industrial cleaning equipment for all indoor and outdoor requirements. You will support and coach the team to ensure they deliver a great experience and are also driving any key metrics relating to our Clean and Fault Free (CAFF) approach to our accommodation and holding team to account to ensure standards are met. Key Responsibilities We're looking for someone who can ensure the delivery of our cleaning standards while driving improvements in both Guest and Employee NPS. You'll be responsible for conducting quality control checks and leading feedback conversations. Additionally, you'll manage effectively to execute the Right People, Right Place, Right Time (RPRPRT) strategy. This permanent role covers 40 hours per week, 5 days over 7 including weekends with a mixed variety of early and late shift patterns from 6am - 5am to cover our operating hours. About You You will oversee a successful cleaning operation during your shift, ensuring strict adherence to our CAFF standards. You will stay informed about NPS scores within your department and take proactive steps to improve these scores and reduce guest complaints. Your responsibilities include conducting online quality control checks, analysing reports, and leading feedback discussions. You will also ensure that your team receives the necessary training and support. You will manage the implementation of the initial 90-day program for new team members and oversee all personnel-related activities, from onboarding through the full employee life cycle, including PDPs, performance management, and formal HR processes. Setting clear objectives and PDPs for your team, supporting team surveys, leading action plans, upholding brand standards, and ensuring your team meets health and safety regulations are also key aspects of your role. Key Knowledge, Experience & Qualifications The ideal candidate will have extensive operational knowledge in managing a cleaning or soft services team, with a proven ability to juggle multiple priorities and adapt quickly to changing needs. They will exhibit high standards and meticulous attention to detail, with experience in leading both permanent and temporary teams to achieve outstanding results. Flexibility, excellent communication skills, and a proactive problem-solving attitude are essential traits for success in this role. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Sales Administrator International Dental Equipment Manufacturer Location: Crawley (Office-Based) Salary: £28,000 £30,000 per annum Bonus Potential Job Type: Full-Time, Permanent Join a Global Leader in Dental Innovation Are you a proactive problem-solver with exceptional organisational skills and a strong customer focus? Do you enjoy working in a fast-paced environment where your attention to detail and ability to manage multiple priorities make a real difference? Our client is a leading international manufacturer of premium dental equipment, known for innovation, quality, and outstanding customer service. As they continue to grow in the UK market, they are now seeking a confident and capable Sales Administrator to join their supportive team in Crawley. The Role This is a key position within the UK team, offering a varied mix of order processing, customer and sales support, and financial administration. Working closely with both the sales and operations teams, you'll play an essential role in ensuring smooth internal processes and a high-quality experience for customers and colleagues alike. Key Responsibilities: Order Processing: Manage incoming orders and coordinate with the warehouse to ensure timely delivery. Customer Finance Support: Send payment reminders, respond to account queries, and provide customers with financial details. Communication: Act as a liaison between customers, internal teams, and field-based territory managers to maintain efficient operations. Problem Solving: Address day-to-day challenges with a solution-focused approach. Stock & Returns: Manage consignment stock, handle exchanges and credits, and coordinate stock replenishment with head office. Record-Keeping: Maintain accurate records and generate invoices, credit notes, and customer statements as required. What We re Looking For The ideal candidate will be confident, organised, and eager to take ownership of their work. You ll need to be comfortable with numbers and data, proactive in your communication style, and enjoy working as part of a close-knit team. Requirements: Minimum 2 years experience in a sales support or administrative role. Strong Excel skills confident using formulas, filters, and data sorting (pivot tables and VLOOKUP a bonus). Familiarity with ERP systems (e.g. Navision) is advantageous, but training can be provided. Proficiency in MS Office (Excel, Word, Outlook). Excellent attention to detail, with strong organisational and problem-solving skills. A positive attitude, with the ability to work independently and support colleagues as needed. The Package Competitive salary of £28,000 £30,000 per annum Annual bonus potential (not guaranteed) 20 days of annual leave plus company pension Full-time, permanent role office-based in Crawley (no remote working) This is a fantastic opportunity to join a globally respected brand in a dynamic and supportive team environment. If you re ready to take the next step in your career with a company that values quality, professionalism, and growth we d love to hear from you.
Jul 27, 2025
Full time
Sales Administrator International Dental Equipment Manufacturer Location: Crawley (Office-Based) Salary: £28,000 £30,000 per annum Bonus Potential Job Type: Full-Time, Permanent Join a Global Leader in Dental Innovation Are you a proactive problem-solver with exceptional organisational skills and a strong customer focus? Do you enjoy working in a fast-paced environment where your attention to detail and ability to manage multiple priorities make a real difference? Our client is a leading international manufacturer of premium dental equipment, known for innovation, quality, and outstanding customer service. As they continue to grow in the UK market, they are now seeking a confident and capable Sales Administrator to join their supportive team in Crawley. The Role This is a key position within the UK team, offering a varied mix of order processing, customer and sales support, and financial administration. Working closely with both the sales and operations teams, you'll play an essential role in ensuring smooth internal processes and a high-quality experience for customers and colleagues alike. Key Responsibilities: Order Processing: Manage incoming orders and coordinate with the warehouse to ensure timely delivery. Customer Finance Support: Send payment reminders, respond to account queries, and provide customers with financial details. Communication: Act as a liaison between customers, internal teams, and field-based territory managers to maintain efficient operations. Problem Solving: Address day-to-day challenges with a solution-focused approach. Stock & Returns: Manage consignment stock, handle exchanges and credits, and coordinate stock replenishment with head office. Record-Keeping: Maintain accurate records and generate invoices, credit notes, and customer statements as required. What We re Looking For The ideal candidate will be confident, organised, and eager to take ownership of their work. You ll need to be comfortable with numbers and data, proactive in your communication style, and enjoy working as part of a close-knit team. Requirements: Minimum 2 years experience in a sales support or administrative role. Strong Excel skills confident using formulas, filters, and data sorting (pivot tables and VLOOKUP a bonus). Familiarity with ERP systems (e.g. Navision) is advantageous, but training can be provided. Proficiency in MS Office (Excel, Word, Outlook). Excellent attention to detail, with strong organisational and problem-solving skills. A positive attitude, with the ability to work independently and support colleagues as needed. The Package Competitive salary of £28,000 £30,000 per annum Annual bonus potential (not guaranteed) 20 days of annual leave plus company pension Full-time, permanent role office-based in Crawley (no remote working) This is a fantastic opportunity to join a globally respected brand in a dynamic and supportive team environment. If you re ready to take the next step in your career with a company that values quality, professionalism, and growth we d love to hear from you.
Due to a number of New Business wins and continued growth my client, a leading pension consultancy, currently seek an experienced Pensions professional to lead an established team. The role is varied and duties will include: Leading the administration service for a number of blue chip clients Overseeing the daily management of the client relationship from an administration perspective and participating in client / trustee meetings Being a focal point for team issues Overseeing scheme project work and taking responsibility for invoicing, ensuring that all administration is correctly recorded and billed Assisting less experienced colleagues and ensuring that their work is scrutinised. Responsible for implementing training, coaching, appraisals and setting individual and team goals. Working closely with Seniors and Team Leaders to ensure the team runs smoothly and that a consistently high level of service is provided. Applicants must possess a proven background in the pension sector (defined benefit) along with strong People Leadership skills. You will be able to lead by example and help bring less experienced colleagues through the ranks. You will possess a positive approach with the ability to mentor, influence and manage relationships at all levels. The role may suit a current Team Leader or Senior Defined Benefit Administrator who has experience of managing in the absence of colleagues and wants to take the next step in their career. This is a great opportunity to join a highly regarded company in an influential position offering a generous remuneration package and outstanding prospects for development along with flexible working and bonus incentive.
Jul 27, 2025
Full time
Due to a number of New Business wins and continued growth my client, a leading pension consultancy, currently seek an experienced Pensions professional to lead an established team. The role is varied and duties will include: Leading the administration service for a number of blue chip clients Overseeing the daily management of the client relationship from an administration perspective and participating in client / trustee meetings Being a focal point for team issues Overseeing scheme project work and taking responsibility for invoicing, ensuring that all administration is correctly recorded and billed Assisting less experienced colleagues and ensuring that their work is scrutinised. Responsible for implementing training, coaching, appraisals and setting individual and team goals. Working closely with Seniors and Team Leaders to ensure the team runs smoothly and that a consistently high level of service is provided. Applicants must possess a proven background in the pension sector (defined benefit) along with strong People Leadership skills. You will be able to lead by example and help bring less experienced colleagues through the ranks. You will possess a positive approach with the ability to mentor, influence and manage relationships at all levels. The role may suit a current Team Leader or Senior Defined Benefit Administrator who has experience of managing in the absence of colleagues and wants to take the next step in their career. This is a great opportunity to join a highly regarded company in an influential position offering a generous remuneration package and outstanding prospects for development along with flexible working and bonus incentive.
A facilities management business is looking for a Commercial Finance Manager. Your new company A company that has developed massively in the last 10 years and benefited from large-scale investment from a big player in the Real estate space, this company have contracts with some of the UKs biggest household names and provide multi- service offerings. Your new role Working as part of a finance team geared towards quality and the delivery of strategic insight, this company are looking for an experienced leader from a reporting background who can review and manage this process but ultimately has an acumen to really get involved in the analytical/partnering led capacity, pushing long term value. Duties: Overall ownership for financial reporting, including statutory accounts and audit liaisonReview of management accountsManagement of transactional team across two sitesBusiness partnering and financial review of contract performanceOngoing variance analysis and trend analysis to support Business Partnering initiativesBusiness partnering with operational budget holders What you'll need to succeed You will need to have experience taking oversight of financial reporting, ideally in a contract led business or a business with large labour force. Demonstrable experience of adding commercial value, working with operations and business partnering would be ideal. What you'll get in return You will get to really be part of a very exciting business, that have grown massively and have a fast paced atmosphere in their teams. You will get to be part of a business that really respect the quality of your outputs and reward and recognise this regularly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Jul 27, 2025
Full time
A facilities management business is looking for a Commercial Finance Manager. Your new company A company that has developed massively in the last 10 years and benefited from large-scale investment from a big player in the Real estate space, this company have contracts with some of the UKs biggest household names and provide multi- service offerings. Your new role Working as part of a finance team geared towards quality and the delivery of strategic insight, this company are looking for an experienced leader from a reporting background who can review and manage this process but ultimately has an acumen to really get involved in the analytical/partnering led capacity, pushing long term value. Duties: Overall ownership for financial reporting, including statutory accounts and audit liaisonReview of management accountsManagement of transactional team across two sitesBusiness partnering and financial review of contract performanceOngoing variance analysis and trend analysis to support Business Partnering initiativesBusiness partnering with operational budget holders What you'll need to succeed You will need to have experience taking oversight of financial reporting, ideally in a contract led business or a business with large labour force. Demonstrable experience of adding commercial value, working with operations and business partnering would be ideal. What you'll get in return You will get to really be part of a very exciting business, that have grown massively and have a fast paced atmosphere in their teams. You will get to be part of a business that really respect the quality of your outputs and reward and recognise this regularly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Stephen James Consulting are partnering with one of their key clients in the search for a Regional Trainer. This newly created role of Regional Trainer, will be delivering inductions, mandatory and statutory training (MAST) Supporting a portfolio of care homes across the Northwest of England. As the Regional Trainer, you ll deliver in inductions, mandatory and statutory training (MAST), whilst supporting the wider learning agenda by promoting apprenticeships and leadership programmes. Key Accountabilities: Facilitating inductions and MAST across your region, including subjects such as first aid, moving & handling, person centred care. Delivering programmes to enhance our current colleague s careers. Working with the home managers to identify individual and group learning needs. Developing and delivering bespoke courses as required. Monitoring and reporting on training compliance. Supporting the operations team to drive compliance and achieve MAST targets. Observing care practices to monitor the efficiency of training. To be Shortlisted for this key role of Regional Trainer you will need the following experience: A training qualification (PTTLS, AET, QTS, PGCE or equivalent) or be working towards this. Previous experience of working in healthcare or learning and development (essential) A car with clean license, and be happy to travel across the homes. Excellent training delivery skills and great communication skills (both written and verbal) The ability to build relationships with people at all levels of the organisation. Have the ability to work effectively as part of a geographically dispersed team, whist managing your own workload according to the priority of your regional training needs. Excellent analytical and report writing skills. Ability to travel across the portfolio of homes, regularly carrying out your duties but will predominately be covering homes in the Yorkshire and Manchester region. This is an excellent opportunity to build and help shape the further of the training department. The care home provider continues to go from strength to strength has it continues to offer 1st class care. If you are interested in applying for this role of Regional Trainer please click apply now below.
Jul 27, 2025
Full time
Stephen James Consulting are partnering with one of their key clients in the search for a Regional Trainer. This newly created role of Regional Trainer, will be delivering inductions, mandatory and statutory training (MAST) Supporting a portfolio of care homes across the Northwest of England. As the Regional Trainer, you ll deliver in inductions, mandatory and statutory training (MAST), whilst supporting the wider learning agenda by promoting apprenticeships and leadership programmes. Key Accountabilities: Facilitating inductions and MAST across your region, including subjects such as first aid, moving & handling, person centred care. Delivering programmes to enhance our current colleague s careers. Working with the home managers to identify individual and group learning needs. Developing and delivering bespoke courses as required. Monitoring and reporting on training compliance. Supporting the operations team to drive compliance and achieve MAST targets. Observing care practices to monitor the efficiency of training. To be Shortlisted for this key role of Regional Trainer you will need the following experience: A training qualification (PTTLS, AET, QTS, PGCE or equivalent) or be working towards this. Previous experience of working in healthcare or learning and development (essential) A car with clean license, and be happy to travel across the homes. Excellent training delivery skills and great communication skills (both written and verbal) The ability to build relationships with people at all levels of the organisation. Have the ability to work effectively as part of a geographically dispersed team, whist managing your own workload according to the priority of your regional training needs. Excellent analytical and report writing skills. Ability to travel across the portfolio of homes, regularly carrying out your duties but will predominately be covering homes in the Yorkshire and Manchester region. This is an excellent opportunity to build and help shape the further of the training department. The care home provider continues to go from strength to strength has it continues to offer 1st class care. If you are interested in applying for this role of Regional Trainer please click apply now below.
About the role Our Customer Success Managers (CSMs) play a critical role in the ongoing management of our customer relationships. As a CSM your focus will be on ensuring that our customers are wildly successful throughout their journey with Zellis. You'll work proactively with a key set of customer accounts with a focus on ensuring that the customer is gaining their desired business outcomes. By operating as a trusted advisor and primary contact point, you'll be responsible for the end-to-end customer experience and overall success of the relationship. You'll represent the Voice of the Customer to the internal organisation to ensure their needs are fed back to the relevant teams in the spirit of continuous improvement and ensuring success. Where the customer partnership needs to be improved you'll be required to implement and deliver on success plans to bring this back on track. By ensuring our customers are successful, it is expected that you can drive customer advocacy activities and loyalty. You'll report to the Customer Success Lead in the Customer Success team and work alongside our customer facing teams. This is a fully remote role, but there will be some travel required to our Peterborough offices. Key responsibilities include: Proactive outreach and regular meetings with your customers. Ensuring fantastic relationships across your nominated customer accounts. Developing a wider range of stakeholder relationships within the customer accounts you are responsible for. Leading Quarterly Business Reviews focused on Business Outcomes and Value. Being the Voice of the Customer to represent customer sentiment and ensuring internal alignment in delivery business value and objectives. Improving product adoption through identification of gaps, discussion, coaching and ensuring the right collateral and enablement is provided to the customer. Proactively managing your account list and reporting on customer health to senior stakeholders within Zellis. Creating and driving Success Plans where value is not being achieved. Identifying and nurturing areas for cross-sell and up-sell to provide additional value within the customer account. Promoting customer reference and advocacy activities through relationship building and ensuring our customers are receiving fantastic service from Zellis. Active involvement in customer surveys, e.g. NPS with appropriate management and customer follow up. Skills & experience A strong customer-first attitude and experience of customer relationship management. A strong communicator at all levels, from operational through to C-level. Effective stakeholder management, both internal and external. Highly organised with the ability to own and control a customer account. A results-driven individual who is commercially astute. The ability to have business-based discussions focused on business value. Strong presentation skills and the ability to present to a wide audience at all levels. Capable of working under pressure and to measurable KPIs. The ability to improve product adoption through identification of gaps, discussion, coaching and ensuring the right collateral is provided to the customer. The ability to act on challenges and create forward-looking plans where value is currently not being achieved for the customer. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're proud of our culture and we work hard to create an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR& Payroll software and services. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary, plus cash car allowance. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Jul 27, 2025
Full time
About the role Our Customer Success Managers (CSMs) play a critical role in the ongoing management of our customer relationships. As a CSM your focus will be on ensuring that our customers are wildly successful throughout their journey with Zellis. You'll work proactively with a key set of customer accounts with a focus on ensuring that the customer is gaining their desired business outcomes. By operating as a trusted advisor and primary contact point, you'll be responsible for the end-to-end customer experience and overall success of the relationship. You'll represent the Voice of the Customer to the internal organisation to ensure their needs are fed back to the relevant teams in the spirit of continuous improvement and ensuring success. Where the customer partnership needs to be improved you'll be required to implement and deliver on success plans to bring this back on track. By ensuring our customers are successful, it is expected that you can drive customer advocacy activities and loyalty. You'll report to the Customer Success Lead in the Customer Success team and work alongside our customer facing teams. This is a fully remote role, but there will be some travel required to our Peterborough offices. Key responsibilities include: Proactive outreach and regular meetings with your customers. Ensuring fantastic relationships across your nominated customer accounts. Developing a wider range of stakeholder relationships within the customer accounts you are responsible for. Leading Quarterly Business Reviews focused on Business Outcomes and Value. Being the Voice of the Customer to represent customer sentiment and ensuring internal alignment in delivery business value and objectives. Improving product adoption through identification of gaps, discussion, coaching and ensuring the right collateral and enablement is provided to the customer. Proactively managing your account list and reporting on customer health to senior stakeholders within Zellis. Creating and driving Success Plans where value is not being achieved. Identifying and nurturing areas for cross-sell and up-sell to provide additional value within the customer account. Promoting customer reference and advocacy activities through relationship building and ensuring our customers are receiving fantastic service from Zellis. Active involvement in customer surveys, e.g. NPS with appropriate management and customer follow up. Skills & experience A strong customer-first attitude and experience of customer relationship management. A strong communicator at all levels, from operational through to C-level. Effective stakeholder management, both internal and external. Highly organised with the ability to own and control a customer account. A results-driven individual who is commercially astute. The ability to have business-based discussions focused on business value. Strong presentation skills and the ability to present to a wide audience at all levels. Capable of working under pressure and to measurable KPIs. The ability to improve product adoption through identification of gaps, discussion, coaching and ensuring the right collateral is provided to the customer. The ability to act on challenges and create forward-looking plans where value is currently not being achieved for the customer. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're proud of our culture and we work hard to create an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR& Payroll software and services. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary, plus cash car allowance. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Group Tax Manager - Colchester Your new company Global provider of outsourced business solutions Your new role The Group Tax Manager is based in the UK, reporting to the Group Financial Controller, with the responsibility of overseeing the group's tax affairs. As well as ensuing regulatory compliance, the role will look to add value by utilising tax incentives and the optimising the global structure whilst managing the group's tax risk profile. They will implement a robust tax governance program and provide support in areas that have material tax implications including M&A transactions, intra-group funding, corporate structure and transfer pricing. They will ensure that there is compliance with all filing obligations on a timely basis. There should also be an overview of accurate reporting of tax balances in accounts, as well as management of tax risk provisions. Your responsibilities: To improve the tax governance of the Group, ensuring robust processes and controls are implemented and maintained.To keep abreast of legislative changes and determine any effects that they may have on the Group, and plan accordingly.To ensure the comprehensive management of tax by agreeing roles and responsibilities between the various departments.To provide a stronger link to finance managers to ensure that tax requirements in local legislation are properly managed, including compliance requirements, withholding tax payments etc. To carry out finance manager training where appropriate and ensure that the relevant skills are owned by personnel with tax responsibilities.To ensure transfer pricing requirements are met, including the maintenance of master and local files, which will require all countries of operations with intra-group charges backed by legal agreements.To work with procurement to ensure tax costs are properly understood and relevant clauses inserted in contracts.To work with Treasury to ensure that the most tax efficient external and intra-group funding is maintained, taking account of transfer pricing concerns including Thin Capitalisation.To conduct regular reviews of corporate structure (including oversight of companies' tax residency) to ensure that the most tax efficient structure is present, especially given changes in Business streams and legislation.To maintain good relationships with external providers and ensure that fees are appropriately managed.To ensure tax compliance is kept up to date and manage any tax controversies with tax authorities.To maintain a tax risk register and update any tax provisions that should be reflected in statutory accounts, and which should be regularly reported to the audit committee, liaising with external auditors where required.To provide ongoing support for M&A, including how best to structure deals, complete due diligence and ensure that legal contracts are effective from a tax perspective.To review tax calculation and disclosure required for statutory accounts.To adhere to various reporting requirements and track any new requirements that may arise due to changes in Group size, including Senior Accounting Officer rules, determining tax strategy, country by country reporting, Pillar 2 etc.Assist with the Group's compliance program and training across the group What you'll need to succeed CA or CTA qualified.Strong technical and research skills with relevant experience within industry and/or practice.Functional excellence and strong communication and relationship building skills at all levels, across different nationalities.The ability to assimilate and present precise, accurate and timely data to management in both informal and formal situations.Enjoys challenging the status quo and looks for continuous improvement in delivering better business results.A self-starter with good problem-solving skills, a high level of accuracy and attention to detail.Strong presentation and negotiation skills in the context of dealing with tax authorities.Strong people management skills with the ability to train, mentor and develop staff and manage third party resources.Ability to influence the Senior Management team. What you'll get in return Competitive base salary25 days annual leavecompany contributory pension plancash back health care scheme, life assurancecar salary exchange schemePotential to progress within the company, with global opportunities updated regularly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 27, 2025
Full time
Group Tax Manager - Colchester Your new company Global provider of outsourced business solutions Your new role The Group Tax Manager is based in the UK, reporting to the Group Financial Controller, with the responsibility of overseeing the group's tax affairs. As well as ensuing regulatory compliance, the role will look to add value by utilising tax incentives and the optimising the global structure whilst managing the group's tax risk profile. They will implement a robust tax governance program and provide support in areas that have material tax implications including M&A transactions, intra-group funding, corporate structure and transfer pricing. They will ensure that there is compliance with all filing obligations on a timely basis. There should also be an overview of accurate reporting of tax balances in accounts, as well as management of tax risk provisions. Your responsibilities: To improve the tax governance of the Group, ensuring robust processes and controls are implemented and maintained.To keep abreast of legislative changes and determine any effects that they may have on the Group, and plan accordingly.To ensure the comprehensive management of tax by agreeing roles and responsibilities between the various departments.To provide a stronger link to finance managers to ensure that tax requirements in local legislation are properly managed, including compliance requirements, withholding tax payments etc. To carry out finance manager training where appropriate and ensure that the relevant skills are owned by personnel with tax responsibilities.To ensure transfer pricing requirements are met, including the maintenance of master and local files, which will require all countries of operations with intra-group charges backed by legal agreements.To work with procurement to ensure tax costs are properly understood and relevant clauses inserted in contracts.To work with Treasury to ensure that the most tax efficient external and intra-group funding is maintained, taking account of transfer pricing concerns including Thin Capitalisation.To conduct regular reviews of corporate structure (including oversight of companies' tax residency) to ensure that the most tax efficient structure is present, especially given changes in Business streams and legislation.To maintain good relationships with external providers and ensure that fees are appropriately managed.To ensure tax compliance is kept up to date and manage any tax controversies with tax authorities.To maintain a tax risk register and update any tax provisions that should be reflected in statutory accounts, and which should be regularly reported to the audit committee, liaising with external auditors where required.To provide ongoing support for M&A, including how best to structure deals, complete due diligence and ensure that legal contracts are effective from a tax perspective.To review tax calculation and disclosure required for statutory accounts.To adhere to various reporting requirements and track any new requirements that may arise due to changes in Group size, including Senior Accounting Officer rules, determining tax strategy, country by country reporting, Pillar 2 etc.Assist with the Group's compliance program and training across the group What you'll need to succeed CA or CTA qualified.Strong technical and research skills with relevant experience within industry and/or practice.Functional excellence and strong communication and relationship building skills at all levels, across different nationalities.The ability to assimilate and present precise, accurate and timely data to management in both informal and formal situations.Enjoys challenging the status quo and looks for continuous improvement in delivering better business results.A self-starter with good problem-solving skills, a high level of accuracy and attention to detail.Strong presentation and negotiation skills in the context of dealing with tax authorities.Strong people management skills with the ability to train, mentor and develop staff and manage third party resources.Ability to influence the Senior Management team. What you'll get in return Competitive base salary25 days annual leavecompany contributory pension plancash back health care scheme, life assurancecar salary exchange schemePotential to progress within the company, with global opportunities updated regularly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Assistant Management Accountant - Immediate Start Your new company A leading environmental solutions provider focused on waste, water, and energy management. Its mission? Driving ecological transformation through innovative services that help businesses and communities reduce their environmental impact. Your new role To produce accurate monthly management accounts for contracts within the role-holder's remit and reporting results to Business Unit Managers, the Financial Controller and the Regional Manager.Preparing forecasts and budgets in liaison with Business Unit Managers, providing support and advice for new projects/contracts when required. Applicants will need a keen eye for detail! Ensuring all contracts within the remit are compliant with company finance procedures and policies. Applicants must be willing to challenge processes they believe could be improved and are encouraged to take initiative to implement improvements. Overseeing the performance of general finance duties, e.g. invoicing, monitoring systems, and accounting/banking for cash collections. Developing operational plans, e.g. new services, in tandem with the Business Unit Manager. What you'll need to succeed A part-qualified Accountant with experience in management accounting, this role requires heavy use of data and therefore requires a technologically minded individual able to scrutinise data - advanced Excel & Google sheets skills are required, and any exposure to WORKDAY, BI or ADAPTIVE INSIGHTS is also highly desirable. Have an enquiring and analytical mind, and be able to demonstrate good attention to detail. Strong interpersonal skills are required to liaise confidently with other parts of the business. An individual with excellent communication and interpersonal skills to provide industry-leading customer service to all internal and external customers. What you'll get in return Access to our company pension scheme, discounts on everything from groceries to well-known retailers, access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need 24-hour access to a virtual GP, 365 days a year, for you and family members in your household and one paid days leave every year to volunteer and support your community. Ongoing training and development opportunities, allowing you to reach your full potential What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 27, 2025
Full time
Assistant Management Accountant - Immediate Start Your new company A leading environmental solutions provider focused on waste, water, and energy management. Its mission? Driving ecological transformation through innovative services that help businesses and communities reduce their environmental impact. Your new role To produce accurate monthly management accounts for contracts within the role-holder's remit and reporting results to Business Unit Managers, the Financial Controller and the Regional Manager.Preparing forecasts and budgets in liaison with Business Unit Managers, providing support and advice for new projects/contracts when required. Applicants will need a keen eye for detail! Ensuring all contracts within the remit are compliant with company finance procedures and policies. Applicants must be willing to challenge processes they believe could be improved and are encouraged to take initiative to implement improvements. Overseeing the performance of general finance duties, e.g. invoicing, monitoring systems, and accounting/banking for cash collections. Developing operational plans, e.g. new services, in tandem with the Business Unit Manager. What you'll need to succeed A part-qualified Accountant with experience in management accounting, this role requires heavy use of data and therefore requires a technologically minded individual able to scrutinise data - advanced Excel & Google sheets skills are required, and any exposure to WORKDAY, BI or ADAPTIVE INSIGHTS is also highly desirable. Have an enquiring and analytical mind, and be able to demonstrate good attention to detail. Strong interpersonal skills are required to liaise confidently with other parts of the business. An individual with excellent communication and interpersonal skills to provide industry-leading customer service to all internal and external customers. What you'll get in return Access to our company pension scheme, discounts on everything from groceries to well-known retailers, access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need 24-hour access to a virtual GP, 365 days a year, for you and family members in your household and one paid days leave every year to volunteer and support your community. Ongoing training and development opportunities, allowing you to reach your full potential What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
time left to apply End Date: July 30, 2025 (30+ days left to apply) job requisition id R Harris Health Alliance, a Harris Computer company, are recruiting for a Customer Support Manager on a permanent, remote-working basis. We're seeking a Customer Support Manager to lead our Application Support team in delivering excellent service to our users. You'll be responsible for overseeing day-to-day support operations, ensuring adherence to SLAs, coaching team members, and driving continuous improvement in customer satisfaction and service delivery. You'll work closely with technical teams, product owners, and senior stakeholders to escalate issues, resolve systemic problems, and help roll out service improvements. What you will do In performing this role your core duties will include (but will not be limited to): Leading and managing the Application Support team, setting priorities, monitoring performance, and ensuring timely and effective resolution of customer issues Acting as an escalation point for complex or sensitive support queries, liaising with internal teams to drive resolution Monitoring and reporting on service desk KPIs, customer satisfaction, SLA compliance, and overall support effectiveness Championing a customer-centric culture by promoting professionalism, empathy, and accountability within the support team Identifying process improvements, contribute to automation and monitoring strategies, and support the roll-out of service enhancements Coordinating training and onboarding of new support team members, ensuring documentation and knowledge-sharing practices are in place What we are looking for We're looking for a strong communicator and hands-on leader who is passionate about delivering great customer experiences. You'll be a problem-solver and team-builder, capable of juggling priorities while staying calm under pressure. We embrace a set of values that guide how we work together - we aim to foster an environment of respect, integrity, and continuous improvement. We value leadership as much as technical understanding - you don't need to know every detail of the underlying systems, but you do need to be comfortable working with technical teams and helping your team succeed. At times you may need to attend a customer's premises, it is highly desirable that you are able and willing to do so on occasion. In terms of relevant skills and experience, you will have: Proven experience in customer service or application support leadership role Strong people management skills, including coaching, performance management, and conflict resolution Excellent communication skills - able to convey technical and non-technical information clearly The ability to analyse service performance metrics and implement data-driven improvements A customer-focused mindset with a commitment to service excellence Confidence managing multiple priorities in a dynamic and fast-paced environment A good working knowledge of Microsoft Office tools (Outlook, Excel, Word) Whilst not essential, experience or familiarity with the following would be beneficial also: Familiarity with SQL and common database platforms (e.g., Oracle, SQL Server, PostgreSQL) Experience working in a regulated or quality-assured environment Understanding of cloud platforms (e.g., Microsoft Azure) or web-based infrastructure Understanding of NHS or UK Government systems and standards Experience in Electronic Patient Record systems is highly desirable About Us Formed in 2024 Harris Health Alliance, a subsidiary of Harris Computer comprises four distinct brands all operating within the Healthcare sector providing software to clients worldwide. Harris Health Alliance is part of Harris Computer group, a provider of mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia, and Australia. Harris' strategy focuses on acquiring software businesses, strengthening and managing them well, and growing them for the future. Our companies provide mission-critical software solutions to a global customer base across various vertical markets. We are a part of Constellation Software Inc. (TSX: CSU), one of the world's most active acquirers of software businesses. At Harris, we strive to create a respectful and united environment where all members of our globally diverse community are empowered and have equitable opportunities to succeed. Harris offer an extremely competitive UK employee benefits programme. 5 Personal Days leave entitlement are granted over and above the standard 25 days holiday and bank holidays. Harris also offers all UK employees an annual Lifestyle Reward amounting £325 per annum/pro rata. Supporting your application Our recruitment process will comprise of interviews and, at times, a written exercise, an assessment day and/or a presentation. As an equal opportunities' employer, we want to make sure we do all we can to make this a positive experience for you. If your application is progressed, please make us aware of any adjustments or additional support we can provide you with. Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional "Perks"! We empower our employees to make a difference We have an award winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)- or at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Jul 27, 2025
Full time
time left to apply End Date: July 30, 2025 (30+ days left to apply) job requisition id R Harris Health Alliance, a Harris Computer company, are recruiting for a Customer Support Manager on a permanent, remote-working basis. We're seeking a Customer Support Manager to lead our Application Support team in delivering excellent service to our users. You'll be responsible for overseeing day-to-day support operations, ensuring adherence to SLAs, coaching team members, and driving continuous improvement in customer satisfaction and service delivery. You'll work closely with technical teams, product owners, and senior stakeholders to escalate issues, resolve systemic problems, and help roll out service improvements. What you will do In performing this role your core duties will include (but will not be limited to): Leading and managing the Application Support team, setting priorities, monitoring performance, and ensuring timely and effective resolution of customer issues Acting as an escalation point for complex or sensitive support queries, liaising with internal teams to drive resolution Monitoring and reporting on service desk KPIs, customer satisfaction, SLA compliance, and overall support effectiveness Championing a customer-centric culture by promoting professionalism, empathy, and accountability within the support team Identifying process improvements, contribute to automation and monitoring strategies, and support the roll-out of service enhancements Coordinating training and onboarding of new support team members, ensuring documentation and knowledge-sharing practices are in place What we are looking for We're looking for a strong communicator and hands-on leader who is passionate about delivering great customer experiences. You'll be a problem-solver and team-builder, capable of juggling priorities while staying calm under pressure. We embrace a set of values that guide how we work together - we aim to foster an environment of respect, integrity, and continuous improvement. We value leadership as much as technical understanding - you don't need to know every detail of the underlying systems, but you do need to be comfortable working with technical teams and helping your team succeed. At times you may need to attend a customer's premises, it is highly desirable that you are able and willing to do so on occasion. In terms of relevant skills and experience, you will have: Proven experience in customer service or application support leadership role Strong people management skills, including coaching, performance management, and conflict resolution Excellent communication skills - able to convey technical and non-technical information clearly The ability to analyse service performance metrics and implement data-driven improvements A customer-focused mindset with a commitment to service excellence Confidence managing multiple priorities in a dynamic and fast-paced environment A good working knowledge of Microsoft Office tools (Outlook, Excel, Word) Whilst not essential, experience or familiarity with the following would be beneficial also: Familiarity with SQL and common database platforms (e.g., Oracle, SQL Server, PostgreSQL) Experience working in a regulated or quality-assured environment Understanding of cloud platforms (e.g., Microsoft Azure) or web-based infrastructure Understanding of NHS or UK Government systems and standards Experience in Electronic Patient Record systems is highly desirable About Us Formed in 2024 Harris Health Alliance, a subsidiary of Harris Computer comprises four distinct brands all operating within the Healthcare sector providing software to clients worldwide. Harris Health Alliance is part of Harris Computer group, a provider of mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia, and Australia. Harris' strategy focuses on acquiring software businesses, strengthening and managing them well, and growing them for the future. Our companies provide mission-critical software solutions to a global customer base across various vertical markets. We are a part of Constellation Software Inc. (TSX: CSU), one of the world's most active acquirers of software businesses. At Harris, we strive to create a respectful and united environment where all members of our globally diverse community are empowered and have equitable opportunities to succeed. Harris offer an extremely competitive UK employee benefits programme. 5 Personal Days leave entitlement are granted over and above the standard 25 days holiday and bank holidays. Harris also offers all UK employees an annual Lifestyle Reward amounting £325 per annum/pro rata. Supporting your application Our recruitment process will comprise of interviews and, at times, a written exercise, an assessment day and/or a presentation. As an equal opportunities' employer, we want to make sure we do all we can to make this a positive experience for you. If your application is progressed, please make us aware of any adjustments or additional support we can provide you with. Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional "Perks"! We empower our employees to make a difference We have an award winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)- or at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
We are recruiting for an Audit Manager to join our client s corporate audit team at its Reading office. This position is with a prestigious accountancy practice, a leading audit, tax and advisory firm that is currently enjoying a period of continued growth. The successful candidate will receive a competitive salary with good benefits, have the opportunity to thrive within a progressive firm and enjoy a supportive working environment. The firm also offers a discretionary annual bonus, car allowance and operates an agile working model. As Audit Manager your responsibilities will include: Carrying out audits from planning, fieldwork to completion, and manage on-site teams and allocate work Being main contact for the client on-site and following up on client queries subsequent to on-site work completion Assisting in the supervision and development of more junior staff, providing training where appropriate Work within agreed budget for the assignment, taking ownership of assignments Preparing statutory financial statements for clients Research any technical issues and provide potential solutions for partner/director review Complete work to deadlines and notifying the partner of potential problems Be mindful of business development opportunities Manage billing on assignments Undertake additional duties as the need arises We welcome applications from candidates with the following skills, experience and attributes: Be an experienced auditor; qualified ACA, ACCA or recognised equivalent, with at least five years experience gained within practice Experience in working with complex companies and groups would be an advantage Ability to provide practical business advice for clients and refer to partner as necessary Demonstrate a thorough knowledge of business cycle controls and audit risks Experience of leading a team and mentoring and supporting team members Have excellent written and verbal communication skills Submit your CV for this Audit Manager role Unfortunately, we cannot accept applications for this role from candidates that do not have the right to work in the UK, or require visa sponsorship, either currently or in the future. This includes those currently on a graduate visa. Additionally, candidates must have experience gained within UK accountancy practice. We stipulate these criteria due to the high volume of applications from outside of the UK. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
Jul 27, 2025
Full time
We are recruiting for an Audit Manager to join our client s corporate audit team at its Reading office. This position is with a prestigious accountancy practice, a leading audit, tax and advisory firm that is currently enjoying a period of continued growth. The successful candidate will receive a competitive salary with good benefits, have the opportunity to thrive within a progressive firm and enjoy a supportive working environment. The firm also offers a discretionary annual bonus, car allowance and operates an agile working model. As Audit Manager your responsibilities will include: Carrying out audits from planning, fieldwork to completion, and manage on-site teams and allocate work Being main contact for the client on-site and following up on client queries subsequent to on-site work completion Assisting in the supervision and development of more junior staff, providing training where appropriate Work within agreed budget for the assignment, taking ownership of assignments Preparing statutory financial statements for clients Research any technical issues and provide potential solutions for partner/director review Complete work to deadlines and notifying the partner of potential problems Be mindful of business development opportunities Manage billing on assignments Undertake additional duties as the need arises We welcome applications from candidates with the following skills, experience and attributes: Be an experienced auditor; qualified ACA, ACCA or recognised equivalent, with at least five years experience gained within practice Experience in working with complex companies and groups would be an advantage Ability to provide practical business advice for clients and refer to partner as necessary Demonstrate a thorough knowledge of business cycle controls and audit risks Experience of leading a team and mentoring and supporting team members Have excellent written and verbal communication skills Submit your CV for this Audit Manager role Unfortunately, we cannot accept applications for this role from candidates that do not have the right to work in the UK, or require visa sponsorship, either currently or in the future. This includes those currently on a graduate visa. Additionally, candidates must have experience gained within UK accountancy practice. We stipulate these criteria due to the high volume of applications from outside of the UK. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
Role overview: Poole Specialist Business Centre, Merck House, Seldown Lane, Poole, BH15 1TW Permanent Full Time Grade 2 Salary - £27,393.60 per annum along with the benefit of being able to earn an additional performance related bonus of up to 10% bonus monthly Working hours/Shift patterns - 40 hours per week, Monday to Thursday: 9:00 AM to 6:00 PM, Friday: 9:00 AM to 5:30 PM At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. Joining us as a Customer Operations Advisor in our Specialist Business Centre in Poole you'll quickly realise no two days are the same. Today you could be supporting large scale partners with their customer service queries and tomorrow you could be supporting colleagues who have hardware issues or purchasing stock. You will support the Operations function within B2B ensuring a smooth process for all clients and well as their end users. Identify any processing concerns and work with Strategic Partner Manager to improve processes and strategies. Maintain stock and financial integrity with our clients to ensure clear billing is maintained. Support our Strategic Partners in customer service enquiries offering a quick yet efficient resolution. As this is such a varied role, you'll really be able to get stuck in and make it your own. Role overview: As part of this role, you'll be responsible for: • Supporting clients with daily queries • Assisting invoice reconciliation • Working closely with team to provide improvements and streamline processes • Keep and open line on communication with all clients • Adapt with all system and process improvements to reduce the impact on customer experience. • Support in daily No stocks, price differences, held orders and further R&R's • Identify any key/recurring issues and work with Strategic Partner Lead to reduce the cause of the issue. • Plan time effectively to ensure all issues are resolved in a timely manner while delivering a world class service. • Process orders in a timely manor • Build and maintain strong professional relationships with clients and support in account growth. • Work closely and quickly with team to correct mass data where required. You will need: • Experience in administration/service/sales • Comfortable with B2B and CRM systems • Experience in 3rd party relationship management We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including: • Performance related bonus • Product discounts on the latest tech • A range of wellbeing initiatives • 25 days holiday plus 8 public holidays Why join us: Join our Business Sales team and we'll be with you every step of the way, helping you make this role your own and develop the career you want. We'll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.
Jul 27, 2025
Full time
Role overview: Poole Specialist Business Centre, Merck House, Seldown Lane, Poole, BH15 1TW Permanent Full Time Grade 2 Salary - £27,393.60 per annum along with the benefit of being able to earn an additional performance related bonus of up to 10% bonus monthly Working hours/Shift patterns - 40 hours per week, Monday to Thursday: 9:00 AM to 6:00 PM, Friday: 9:00 AM to 5:30 PM At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. Joining us as a Customer Operations Advisor in our Specialist Business Centre in Poole you'll quickly realise no two days are the same. Today you could be supporting large scale partners with their customer service queries and tomorrow you could be supporting colleagues who have hardware issues or purchasing stock. You will support the Operations function within B2B ensuring a smooth process for all clients and well as their end users. Identify any processing concerns and work with Strategic Partner Manager to improve processes and strategies. Maintain stock and financial integrity with our clients to ensure clear billing is maintained. Support our Strategic Partners in customer service enquiries offering a quick yet efficient resolution. As this is such a varied role, you'll really be able to get stuck in and make it your own. Role overview: As part of this role, you'll be responsible for: • Supporting clients with daily queries • Assisting invoice reconciliation • Working closely with team to provide improvements and streamline processes • Keep and open line on communication with all clients • Adapt with all system and process improvements to reduce the impact on customer experience. • Support in daily No stocks, price differences, held orders and further R&R's • Identify any key/recurring issues and work with Strategic Partner Lead to reduce the cause of the issue. • Plan time effectively to ensure all issues are resolved in a timely manner while delivering a world class service. • Process orders in a timely manor • Build and maintain strong professional relationships with clients and support in account growth. • Work closely and quickly with team to correct mass data where required. You will need: • Experience in administration/service/sales • Comfortable with B2B and CRM systems • Experience in 3rd party relationship management We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including: • Performance related bonus • Product discounts on the latest tech • A range of wellbeing initiatives • 25 days holiday plus 8 public holidays Why join us: Join our Business Sales team and we'll be with you every step of the way, helping you make this role your own and develop the career you want. We'll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.
Senior Fullstack Engineer page is loaded Senior Fullstack Engineer Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id REQ_ Believ: ABOUT US At Believ, formerly known as Liberty Charge, we believe sustainable transport should be accessible to everyone. We're a Charge Point Operator (CPO) on a mission to create the UK's most reliable electric vehicle charging network that doesn't cost the earth and leaves no one behind. We work closely with local authorities and businesses to deliver reliable, high quality charging networks at pace, at scale and at zero cost. We offer all the advantages of being a scale-up business, but with the added security and long-term backing from well-known parents - Liberty Global (who also own our delivery partner, Virgin Media O2) and Zouk Capital (who manage the Government's Charging Investment Infrastructure Fund). You'll be joining this exciting journey at the start of our scale-up phase, and work with us to hit the ambitious targets our shareholders have set. You'll become part of a passionate and supportive team in a fast-paced, dynamic and result-driven environment. About the role We are seeking an experienced Senior Software Engineer (Full Stack/Backend) to lead the development of our in-house Charge Point Management System (CPMS) and customer-facing app and web portal. Reporting into the Head of Engineering, this role will be responsible for enhancing these platforms to achieve feature parity with the incumbent SaaS solution. Following the migration, the focus will be on designing and implementing innovative features to create a market-leading, scalable, and secure platform. Key responsibilities: Full Stack Development: Develop scalable and secure applications using React.js and TypeScript on the frontend and Python with FastAPI on the backend. Design and implement reusable, modular code for both client and server-side components. API & Microservices Design: Define and build RESTful APIs and microservices using FastAPI that are efficient, secure, and scalable. Create data models with SQLAlchemy for seamless database interaction. System Performance & Reliability: Conduct performance profiling and debugging to optimize system speed and reliability. Use containerization tools like Docker for scalable deployments. OCPP/OCPI Libraries: Integrate OCPP/OCPI protocols into the CPMS to enable seamless communication with charging hardware and integration with third-party services like EV roaming and payment service providers. Collaboration & Mentorship: Partner with product managers and designers to define technical requirements and ensure alignment with business goals. Mentor junior developers, providing guidance on best practices and code reviews. Continuous Improvement: Stay updated with industry trends and implement improvements to ensure the system remains cutting-edge. Explore new tools & libraries which can improve the system, building prototypes to test Integrate feedback from customers into the product, and define and deliver metrics to improve the product About you At Believ, we are building a culture that attracts and retains the best talent. We are a dedicated and high-performing team, accustomed to working at pace in an ever-evolving industry, and we are looking for people who are as passionate as us about cutting carbon emissions and providing cleaner air for all. The successful candidate will have the following attributes and skills: Knowledge & Experience: Proven track record of delivering scalable and secure applications. Experience working with cloud-based environments, particularly AWS. Familiarity with performance optimization and debugging tools. Knowledge of database design principles and SQL optimization. Engineering Mindset Ability to understand and consider the broader business context and long-term implications of technical decisions. Willingness to take ownership, innovate, and proactively seek opportunities to drive impact beyond immediate tasks. Strong focus on delivering solutions that align with business goals and address real-world challenges effectively. Commitment to delivering exceptional user experiences by prioritizing customer needs and feedback throughout the development process. Demonstrate enthusiasm, resilience, and a can-do approach to tackling challenges and driving success. Skills & Abilities: Expertise in Python, FastAPI, SQLAlchemy, and React.js. Proficiency with containerization tools like Docker and infrastructure-as-code tools such as Terraform. Familiarity with OCPP/OCPI protocol integration. Experience designing scalable APIs and microservices. Excellent communication skills and a collaborative mindset. Benefits Competitive salary and bonus scheme 25 days' annual leave, plus the usual 8 UK Bank Holidays and the option to purchase up to 5 additional days per year Access to wellbeing and mental health benefits such as the Calm app, personal medical insurance, critical illness cover, dental, optical & travel insurance, income protection and life assurance Pension contribution matched up to 10% Access to our car benefit scheme and cycle to work scheme Access to our online learning platform to continue to develop and grow your career with us. 24 hours a year Volunteer Time Off to support causes that are important to you Virgin Media / O2 discounts and offers Access to VIP Arena Suites at the O2 Arena (London) and First Direct Arena (Leeds) Enhanced parental leave policies This perk can only be availed for the following calendar year by employees who started before 1st December Location The business is currently based in our office in Southwark. The position is full time, hybrid with 3 days (Tuesday, Wednesday & Thursday) based in the office. Believ is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Similar Jobs (2) Senior Backend Engineer locations London time type Full time posted on Posted 30+ Days Ago Site Reliability Engineer locations London time type Full time posted on Posted 30+ Days Ago We're building Tomorrow's Connections Today, bringing people together through the power of our technology. Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures. With our investments in fibre-based and 5G networks we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond. We're creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia. Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series. Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence. And we're prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet. OUR FUTURE OUTLOOK IS EXCITING, TOGETHER Privacy Policy The data included in the candidate account (eg. your name, e-mail address and CV; hereafter collectively "your data") will be processed by Liberty Global as the Controller for the purposes of candidate selection, placement and employment. Your data can also be shared with Liberty Global plc and/or its majority owned subsidiaries (collectively, the "Liberty Global Group", "we" or "us") and third party organizations providing recruitment, selection, placement and employment services. Such third parties will use candidate information only in connection with such services, and applicable law. Your data will be retained for the period of up to 1 year after closing the selection process, after which it will be deleted. You have: the right to access your data or ask for a copy of the personal data that we hold about you and, if such personal data is inaccurate or incomplete, to request the rectification, erasure or blocking of such personal data. You have the right to object to the processing; and the right to lodge a complaint at a supervisory authority or a court of law in accordance with applicable laws. . click apply for full job details
Jul 27, 2025
Full time
Senior Fullstack Engineer page is loaded Senior Fullstack Engineer Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id REQ_ Believ: ABOUT US At Believ, formerly known as Liberty Charge, we believe sustainable transport should be accessible to everyone. We're a Charge Point Operator (CPO) on a mission to create the UK's most reliable electric vehicle charging network that doesn't cost the earth and leaves no one behind. We work closely with local authorities and businesses to deliver reliable, high quality charging networks at pace, at scale and at zero cost. We offer all the advantages of being a scale-up business, but with the added security and long-term backing from well-known parents - Liberty Global (who also own our delivery partner, Virgin Media O2) and Zouk Capital (who manage the Government's Charging Investment Infrastructure Fund). You'll be joining this exciting journey at the start of our scale-up phase, and work with us to hit the ambitious targets our shareholders have set. You'll become part of a passionate and supportive team in a fast-paced, dynamic and result-driven environment. About the role We are seeking an experienced Senior Software Engineer (Full Stack/Backend) to lead the development of our in-house Charge Point Management System (CPMS) and customer-facing app and web portal. Reporting into the Head of Engineering, this role will be responsible for enhancing these platforms to achieve feature parity with the incumbent SaaS solution. Following the migration, the focus will be on designing and implementing innovative features to create a market-leading, scalable, and secure platform. Key responsibilities: Full Stack Development: Develop scalable and secure applications using React.js and TypeScript on the frontend and Python with FastAPI on the backend. Design and implement reusable, modular code for both client and server-side components. API & Microservices Design: Define and build RESTful APIs and microservices using FastAPI that are efficient, secure, and scalable. Create data models with SQLAlchemy for seamless database interaction. System Performance & Reliability: Conduct performance profiling and debugging to optimize system speed and reliability. Use containerization tools like Docker for scalable deployments. OCPP/OCPI Libraries: Integrate OCPP/OCPI protocols into the CPMS to enable seamless communication with charging hardware and integration with third-party services like EV roaming and payment service providers. Collaboration & Mentorship: Partner with product managers and designers to define technical requirements and ensure alignment with business goals. Mentor junior developers, providing guidance on best practices and code reviews. Continuous Improvement: Stay updated with industry trends and implement improvements to ensure the system remains cutting-edge. Explore new tools & libraries which can improve the system, building prototypes to test Integrate feedback from customers into the product, and define and deliver metrics to improve the product About you At Believ, we are building a culture that attracts and retains the best talent. We are a dedicated and high-performing team, accustomed to working at pace in an ever-evolving industry, and we are looking for people who are as passionate as us about cutting carbon emissions and providing cleaner air for all. The successful candidate will have the following attributes and skills: Knowledge & Experience: Proven track record of delivering scalable and secure applications. Experience working with cloud-based environments, particularly AWS. Familiarity with performance optimization and debugging tools. Knowledge of database design principles and SQL optimization. Engineering Mindset Ability to understand and consider the broader business context and long-term implications of technical decisions. Willingness to take ownership, innovate, and proactively seek opportunities to drive impact beyond immediate tasks. Strong focus on delivering solutions that align with business goals and address real-world challenges effectively. Commitment to delivering exceptional user experiences by prioritizing customer needs and feedback throughout the development process. Demonstrate enthusiasm, resilience, and a can-do approach to tackling challenges and driving success. Skills & Abilities: Expertise in Python, FastAPI, SQLAlchemy, and React.js. Proficiency with containerization tools like Docker and infrastructure-as-code tools such as Terraform. Familiarity with OCPP/OCPI protocol integration. Experience designing scalable APIs and microservices. Excellent communication skills and a collaborative mindset. Benefits Competitive salary and bonus scheme 25 days' annual leave, plus the usual 8 UK Bank Holidays and the option to purchase up to 5 additional days per year Access to wellbeing and mental health benefits such as the Calm app, personal medical insurance, critical illness cover, dental, optical & travel insurance, income protection and life assurance Pension contribution matched up to 10% Access to our car benefit scheme and cycle to work scheme Access to our online learning platform to continue to develop and grow your career with us. 24 hours a year Volunteer Time Off to support causes that are important to you Virgin Media / O2 discounts and offers Access to VIP Arena Suites at the O2 Arena (London) and First Direct Arena (Leeds) Enhanced parental leave policies This perk can only be availed for the following calendar year by employees who started before 1st December Location The business is currently based in our office in Southwark. The position is full time, hybrid with 3 days (Tuesday, Wednesday & Thursday) based in the office. Believ is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Similar Jobs (2) Senior Backend Engineer locations London time type Full time posted on Posted 30+ Days Ago Site Reliability Engineer locations London time type Full time posted on Posted 30+ Days Ago We're building Tomorrow's Connections Today, bringing people together through the power of our technology. Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures. With our investments in fibre-based and 5G networks we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond. We're creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia. Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series. Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence. And we're prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet. OUR FUTURE OUTLOOK IS EXCITING, TOGETHER Privacy Policy The data included in the candidate account (eg. your name, e-mail address and CV; hereafter collectively "your data") will be processed by Liberty Global as the Controller for the purposes of candidate selection, placement and employment. Your data can also be shared with Liberty Global plc and/or its majority owned subsidiaries (collectively, the "Liberty Global Group", "we" or "us") and third party organizations providing recruitment, selection, placement and employment services. Such third parties will use candidate information only in connection with such services, and applicable law. Your data will be retained for the period of up to 1 year after closing the selection process, after which it will be deleted. You have: the right to access your data or ask for a copy of the personal data that we hold about you and, if such personal data is inaccurate or incomplete, to request the rectification, erasure or blocking of such personal data. You have the right to object to the processing; and the right to lodge a complaint at a supervisory authority or a court of law in accordance with applicable laws. . click apply for full job details
JOB TITLE: Horticultural Field Sales Executive to Propagators and Plant Growers The COMPANY Established for a century our client are the acknowledged market leaders in horticulturist sales providing seeds and young plants to growers. They have forged a deserved reputation for the quality of their plants, service and importantly their staff. The ROLE An opportunity has arisen for an Area Sales Manager with experience in horticultural sales to plant producers and plant breeders in East Anglia. Managing over a 100 existing accounts (propagators, plant breeders, plant producers) in the area you will be tasked with maintaining and growing existing business plus, when the opportunity arises, winning new accounts. This is very much a field based position, it is envisaged that you will spend an average of three days a week in front of c.5 customers a day. The CANDIDATE Our client is looking for an enthusiastic an experienced horticultural Field Sales person possessing the ambition to make a significant contribution to maintaining my Client's market share. You will possess the following skills; Experience of field sales Knowledge of the plant industry Logical and organised approach to sales Take pride in doing a job well Above all you will have the drive and enthusiasm to make a difference. SALARY: 35-40K Basic Depending on Experience + 8K annual bonus + Car LOCATION: East Anglia This role is commutable from: Ipswich Norwich Peterborough Cambridge Colchester Huntingdon Bury St Edmunds ALTERNATIVE JOB TITLES: Field Sales - Young Plants, External Sales - Propagators, BDM - Plant Seeds, Horticultural Business Development Manager Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. INAND1
Jul 27, 2025
Full time
JOB TITLE: Horticultural Field Sales Executive to Propagators and Plant Growers The COMPANY Established for a century our client are the acknowledged market leaders in horticulturist sales providing seeds and young plants to growers. They have forged a deserved reputation for the quality of their plants, service and importantly their staff. The ROLE An opportunity has arisen for an Area Sales Manager with experience in horticultural sales to plant producers and plant breeders in East Anglia. Managing over a 100 existing accounts (propagators, plant breeders, plant producers) in the area you will be tasked with maintaining and growing existing business plus, when the opportunity arises, winning new accounts. This is very much a field based position, it is envisaged that you will spend an average of three days a week in front of c.5 customers a day. The CANDIDATE Our client is looking for an enthusiastic an experienced horticultural Field Sales person possessing the ambition to make a significant contribution to maintaining my Client's market share. You will possess the following skills; Experience of field sales Knowledge of the plant industry Logical and organised approach to sales Take pride in doing a job well Above all you will have the drive and enthusiasm to make a difference. SALARY: 35-40K Basic Depending on Experience + 8K annual bonus + Car LOCATION: East Anglia This role is commutable from: Ipswich Norwich Peterborough Cambridge Colchester Huntingdon Bury St Edmunds ALTERNATIVE JOB TITLES: Field Sales - Young Plants, External Sales - Propagators, BDM - Plant Seeds, Horticultural Business Development Manager Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. INAND1
Stora is a self storage software platform at the forefront of a technology-led revolution in the industry. We empower self storage operators to seamlessly manage their businesses, automate processes, and drive revenue growth. In just over 4 years, we've helped hundreds of operators around the world process tens of millions in automated payments. Known as innovators in our space, we're a fast-growing team focused on making self storage better for everyone. To support that growth, we're hiring a Customer Success Manager focused on EU markets -such as France, Spain, Germany, or Italy. You'll help onboard and support operators across your markets, acting as a trusted guide to help them succeed with Stora. Why this role matters We're expanding across Europe, and success in new markets depends on great customer experiences. You'll play a key role in onboarding and supporting operators outside the UK, helping them get set up, stay on track, and grow with us. What you'll do Onboard new customers across EU markets, guiding them through setup and training Support customers via email, chat, and video-especially where language or local context matters Build long-term relationships with your assigned accounts Monitor account health, usage, and risks Help operators get more value from Stora, surfacing opportunities and promoting key features Use tools like HubSpot, Notion, and Stripe to track progress and inform decisions Be the voice of the EU customer-sharing insights to improve our product and service What we're looking for Fluent in English and at least one of: French, Spanish, German, or Italian Organised, calm, and good with people A great communicator-both written and verbal Comfortable using and explaining software Experience in SaaS, onboarding, or customer support is helpful but not required What we offer Competitive salary Share options 35 days holiday Private health insurance (for you + family) Pension plan Remote with optional Belfast office access Apple hardware How to apply Apply via the form by 27 July 2025 . We're reviewing applications as they come in and will be in touch if it looks like a match.
Jul 27, 2025
Full time
Stora is a self storage software platform at the forefront of a technology-led revolution in the industry. We empower self storage operators to seamlessly manage their businesses, automate processes, and drive revenue growth. In just over 4 years, we've helped hundreds of operators around the world process tens of millions in automated payments. Known as innovators in our space, we're a fast-growing team focused on making self storage better for everyone. To support that growth, we're hiring a Customer Success Manager focused on EU markets -such as France, Spain, Germany, or Italy. You'll help onboard and support operators across your markets, acting as a trusted guide to help them succeed with Stora. Why this role matters We're expanding across Europe, and success in new markets depends on great customer experiences. You'll play a key role in onboarding and supporting operators outside the UK, helping them get set up, stay on track, and grow with us. What you'll do Onboard new customers across EU markets, guiding them through setup and training Support customers via email, chat, and video-especially where language or local context matters Build long-term relationships with your assigned accounts Monitor account health, usage, and risks Help operators get more value from Stora, surfacing opportunities and promoting key features Use tools like HubSpot, Notion, and Stripe to track progress and inform decisions Be the voice of the EU customer-sharing insights to improve our product and service What we're looking for Fluent in English and at least one of: French, Spanish, German, or Italian Organised, calm, and good with people A great communicator-both written and verbal Comfortable using and explaining software Experience in SaaS, onboarding, or customer support is helpful but not required What we offer Competitive salary Share options 35 days holiday Private health insurance (for you + family) Pension plan Remote with optional Belfast office access Apple hardware How to apply Apply via the form by 27 July 2025 . We're reviewing applications as they come in and will be in touch if it looks like a match.
Jam Management Consultancy ltd
Bracknell, Berkshire
Job Title: Partner / Account Manager, SaaS, Cloud, UcaaS, Managed Service, Partner Account Manager, Solution Sales, Our client, a leading provider of cloud communications and customer engagement solutions, is seeking an experienced and commercially focused Partner / Account Manager. The successful candidate will play a key role in building and managing strategic partner relationships, driving new business opportunities, and shaping the long-term partner strategy to support company growth. Key Responsibilities: Partner Engagement and Growth: Identify, engage, and onboard new strategic partners. Build and maintain strong, long-term relationships with partners. Manage and optimise the partner portal to ensure effective communication. Maintain high levels of partner satisfaction through regular collaboration. Sales Strategy and Enablement: Achieve monthly, quarterly, and annual revenue and margin targets via partner channels. Create and manage structured partner plans and sales pipelines. Work closely with internal departments to support seamless partner and customer experiences. Campaigns and Collaboration: Collaborate with Sales and Marketing teams to develop targeted partner campaigns. Support joint bids and proposals to help secure new business. Provide accurate partner performance forecasts and reporting to senior stakeholders. Product Knowledge and Expertise: Maintain up-to-date knowledge of company products and industry developments. Clearly communicate the value of the product portfolio to both partners and internal teams. Contribute to internal marketing and enablement initiatives related to the partner network. Mentor and support other colleagues where appropriate. Candidate Requirements: Bachelor s degree or equivalent experience in a relevant field. Minimum 2 years experience in a partner or account management role. Proven track record of meeting or exceeding sales targets. Strong interpersonal, communication, and negotiation skills. Good understanding of sales processes and CRM systems. Experience within IT, telecommunications, SaaS, or related sectors is desirable. Location: This role is based in Bracknell, Berkshire. Candidates must be willing to commute to the office regularly, in line with the company s hybrid working policy (3 4 days per week office-based).
Jul 27, 2025
Full time
Job Title: Partner / Account Manager, SaaS, Cloud, UcaaS, Managed Service, Partner Account Manager, Solution Sales, Our client, a leading provider of cloud communications and customer engagement solutions, is seeking an experienced and commercially focused Partner / Account Manager. The successful candidate will play a key role in building and managing strategic partner relationships, driving new business opportunities, and shaping the long-term partner strategy to support company growth. Key Responsibilities: Partner Engagement and Growth: Identify, engage, and onboard new strategic partners. Build and maintain strong, long-term relationships with partners. Manage and optimise the partner portal to ensure effective communication. Maintain high levels of partner satisfaction through regular collaboration. Sales Strategy and Enablement: Achieve monthly, quarterly, and annual revenue and margin targets via partner channels. Create and manage structured partner plans and sales pipelines. Work closely with internal departments to support seamless partner and customer experiences. Campaigns and Collaboration: Collaborate with Sales and Marketing teams to develop targeted partner campaigns. Support joint bids and proposals to help secure new business. Provide accurate partner performance forecasts and reporting to senior stakeholders. Product Knowledge and Expertise: Maintain up-to-date knowledge of company products and industry developments. Clearly communicate the value of the product portfolio to both partners and internal teams. Contribute to internal marketing and enablement initiatives related to the partner network. Mentor and support other colleagues where appropriate. Candidate Requirements: Bachelor s degree or equivalent experience in a relevant field. Minimum 2 years experience in a partner or account management role. Proven track record of meeting or exceeding sales targets. Strong interpersonal, communication, and negotiation skills. Good understanding of sales processes and CRM systems. Experience within IT, telecommunications, SaaS, or related sectors is desirable. Location: This role is based in Bracknell, Berkshire. Candidates must be willing to commute to the office regularly, in line with the company s hybrid working policy (3 4 days per week office-based).
Job Description Job Role: Digital Finance Transformation Senior Manager Location: London, Manchester, Newcastle, Edinburgh (location flexible) Salary: Competitive Career Level: L6 Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Within CFO and Enterprise Value, we bring distinctive capabilities serving the CFO priorities to increase enterprise value and steward the digitalization of the entire enterprise. We help our clients keep up with fast-changing regulations and innovations as well as changing market conditions. You will be part of a team that brings to our client's industry-leading best practices, technologies and strategies in everything from finance strategy to finance process excellence, financial planning, consolidation and analytics as well as ESG. You'll learn, grow and advance in an innovative culture thatthrives on shared success, diverse ways of thinking and enables boundaryless opportunitiesthat candrive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you.As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Senior Manager within CFO and Enterprise Value, you will: Lead and manage CFO&EV engagements, including finance transformation, process improvement, technology implementation, and strategic advisory projects, to deliver tangible value and drive business outcomes for Consumer / Products clients Cultivate trusted relationships with senior client leaders, deeply understanding their business needs and aligning solutions with their objectives and industry best practices Manage project scope, budget, timeline, and resources, proactively identifying and mitigating risks to ensure smooth project execution and adherence to quality standards and compliance requirements Spearhead business development activities, including crafting compelling proposals and presentations for senior stakeholders to drive growth and expand client engagements Collaborate with cross-functional teams, including technology, operations, and strategy professionals, to deliver integrated solutions that address clients' complex finance and business needs Provide strategic advice and thought leadership to clients on a wide range of finance-related topics Contribute to the growth of the CFO&EV practice by developing thought leadership content, collaborating with internal teams across Accenture, and building capabilities through innovative offerings and assets. Lead and inspire high-performing multidisciplinary teams, fostering a collaborative environment, mentoring team members, and contributing to their performance management Qualification We are looking for following skills and experience for Digital Finance Transformation Senior Manager: Extensive experience in digital finance transformation projects and designing/delivering large-scale transformations through Platforms such as SAP. Demonstrated proficiency in key finance technologies and data, including cloud ERP platforms (SAP, Oracle, Workday, Microsoft Dynamics etc.). Practical knowledge of cutting-edge technologies (GEN AI, RPA, Analytics) and their application in a finance context. In-depth process expertise in designing optimized and digitized Finance processes (Record-to-Report, Order-to-Cash, Purchase-to-Pay, Acquire-to-Retire) Expertise in developing compelling business cases highlighting the financial benefits and ROI of platform investments. Set Yourself Apart: Proven track record of delivering significant business outcomes for large Consumer / Product clients Experience in design thinking and agile project delivery methodologies Professional Finance or Accounting qualification (ACA, CIMA, ACCA) with first-time passes desirable, MBA a plus Highly credible with the ability to build strong relationships at all levels of management. Exceptional analytical and problem-solving skills with the ability to quickly grasp complex issues. Strong collaboration, communication, planning, influencing, prioritization, and time management skills. Driven, results-oriented, with a passion for overcoming challenges, adapting to change, and achieving success. Experience managing a sales pipeline and leading the bid/proposal process. Flexibility to travel as required to meet client needs What's in it for you At Accenture in addition to a competitive basic salary, you will alsohave an extensive benefits package which includes30 days'vacation per year,private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Join Accenture to work at the heart of change. Visit us at .
Jul 27, 2025
Full time
Job Description Job Role: Digital Finance Transformation Senior Manager Location: London, Manchester, Newcastle, Edinburgh (location flexible) Salary: Competitive Career Level: L6 Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Within CFO and Enterprise Value, we bring distinctive capabilities serving the CFO priorities to increase enterprise value and steward the digitalization of the entire enterprise. We help our clients keep up with fast-changing regulations and innovations as well as changing market conditions. You will be part of a team that brings to our client's industry-leading best practices, technologies and strategies in everything from finance strategy to finance process excellence, financial planning, consolidation and analytics as well as ESG. You'll learn, grow and advance in an innovative culture thatthrives on shared success, diverse ways of thinking and enables boundaryless opportunitiesthat candrive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you.As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Senior Manager within CFO and Enterprise Value, you will: Lead and manage CFO&EV engagements, including finance transformation, process improvement, technology implementation, and strategic advisory projects, to deliver tangible value and drive business outcomes for Consumer / Products clients Cultivate trusted relationships with senior client leaders, deeply understanding their business needs and aligning solutions with their objectives and industry best practices Manage project scope, budget, timeline, and resources, proactively identifying and mitigating risks to ensure smooth project execution and adherence to quality standards and compliance requirements Spearhead business development activities, including crafting compelling proposals and presentations for senior stakeholders to drive growth and expand client engagements Collaborate with cross-functional teams, including technology, operations, and strategy professionals, to deliver integrated solutions that address clients' complex finance and business needs Provide strategic advice and thought leadership to clients on a wide range of finance-related topics Contribute to the growth of the CFO&EV practice by developing thought leadership content, collaborating with internal teams across Accenture, and building capabilities through innovative offerings and assets. Lead and inspire high-performing multidisciplinary teams, fostering a collaborative environment, mentoring team members, and contributing to their performance management Qualification We are looking for following skills and experience for Digital Finance Transformation Senior Manager: Extensive experience in digital finance transformation projects and designing/delivering large-scale transformations through Platforms such as SAP. Demonstrated proficiency in key finance technologies and data, including cloud ERP platforms (SAP, Oracle, Workday, Microsoft Dynamics etc.). Practical knowledge of cutting-edge technologies (GEN AI, RPA, Analytics) and their application in a finance context. In-depth process expertise in designing optimized and digitized Finance processes (Record-to-Report, Order-to-Cash, Purchase-to-Pay, Acquire-to-Retire) Expertise in developing compelling business cases highlighting the financial benefits and ROI of platform investments. Set Yourself Apart: Proven track record of delivering significant business outcomes for large Consumer / Product clients Experience in design thinking and agile project delivery methodologies Professional Finance or Accounting qualification (ACA, CIMA, ACCA) with first-time passes desirable, MBA a plus Highly credible with the ability to build strong relationships at all levels of management. Exceptional analytical and problem-solving skills with the ability to quickly grasp complex issues. Strong collaboration, communication, planning, influencing, prioritization, and time management skills. Driven, results-oriented, with a passion for overcoming challenges, adapting to change, and achieving success. Experience managing a sales pipeline and leading the bid/proposal process. Flexibility to travel as required to meet client needs What's in it for you At Accenture in addition to a competitive basic salary, you will alsohave an extensive benefits package which includes30 days'vacation per year,private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Join Accenture to work at the heart of change. Visit us at .
Are you confident, self-motivated and ambitious and looking for a sales role offering a competitive salary, commission, training and benefits? Our client is one of the leading UK suppliers of forklift trucks for businesses and also designing storage systems. They have provided bespoke and often highly imaginative material handling solutions. They are looking for a Trainee Sales Manager covering BH, DT and SP areas. Main duties of the Trainee Sales Manager: Manage the development of new accounts and maximise business within those accounts. Establish correct and successful procedures to maintain good customer and prospect contact schedules Optimise work efficiency through effective time management Develop a territory plan which will incorporate all of the above Maintain the company database, updating as required Diligently work to meet all sales targets set by the sales management team Use all analysis provided by the company to enhance focus on areas which are shown to require additional effort When called to do so, willingly work in a supportive manner with the other members of the sales team Attributes of the Sales Manager: Good communicator Attention to detail Diligent planner, Numerate and literate Trainee Sales Manager Covering BH, DT & SP Monday - Friday 8.30am - 5pm (some flexibility required) Salary £DOE + Benefits + Commission Company car provided
Jul 27, 2025
Full time
Are you confident, self-motivated and ambitious and looking for a sales role offering a competitive salary, commission, training and benefits? Our client is one of the leading UK suppliers of forklift trucks for businesses and also designing storage systems. They have provided bespoke and often highly imaginative material handling solutions. They are looking for a Trainee Sales Manager covering BH, DT and SP areas. Main duties of the Trainee Sales Manager: Manage the development of new accounts and maximise business within those accounts. Establish correct and successful procedures to maintain good customer and prospect contact schedules Optimise work efficiency through effective time management Develop a territory plan which will incorporate all of the above Maintain the company database, updating as required Diligently work to meet all sales targets set by the sales management team Use all analysis provided by the company to enhance focus on areas which are shown to require additional effort When called to do so, willingly work in a supportive manner with the other members of the sales team Attributes of the Sales Manager: Good communicator Attention to detail Diligent planner, Numerate and literate Trainee Sales Manager Covering BH, DT & SP Monday - Friday 8.30am - 5pm (some flexibility required) Salary £DOE + Benefits + Commission Company car provided
Role overview: Poole Specialist Business Centre, Merck House, Seldown Lane, Poole, BH15 1TW Permanent Full Time Grade 2 Salary - £27,393.60 per annum along with the benefit of being able to earn an additional performance related bonus of up to 10% bonus monthly Working hours/Shift patterns - 40 hours per week, Monday to Thursday: 9:00 AM to 6:00 PM, Friday: 9:00 AM to 5:30 PM At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. Joining us as a Customer Operations Advisor in our Specialist Business Centre in Poole you'll quickly realise no two days are the same. Today you could be supporting large scale partners with their customer service queries and tomorrow you could be supporting colleagues who have hardware issues or purchasing stock. You will support the Operations function within B2B ensuring a smooth process for all clients and well as their end users. Identify any processing concerns and work with Strategic Partner Manager to improve processes and strategies. Maintain stock and financial integrity with our clients to ensure clear billing is maintained. Support our Strategic Partners in customer service enquiries offering a quick yet efficient resolution. As this is such a varied role, you'll really be able to get stuck in and make it your own. Role overview: As part of this role, you'll be responsible for: • Supporting clients with daily queries • Assisting invoice reconciliation • Working closely with team to provide improvements and streamline processes • Keep and open line on communication with all clients • Adapt with all system and process improvements to reduce the impact on customer experience. • Support in daily No stocks, price differences, held orders and further R&R's • Identify any key/recurring issues and work with Strategic Partner Lead to reduce the cause of the issue. • Plan time effectively to ensure all issues are resolved in a timely manner while delivering a world class service. • Process orders in a timely manor • Build and maintain strong professional relationships with clients and support in account growth. • Work closely and quickly with team to correct mass data where required. You will need: • Experience in administration/service/sales • Comfortable with B2B and CRM systems • Experience in 3rd party relationship management We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including: • Performance related bonus • Product discounts on the latest tech • A range of wellbeing initiatives • 25 days holiday plus 8 public holidays Why join us: Join our Business Sales team and we'll be with you every step of the way, helping you make this role your own and develop the career you want. We'll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.
Jul 27, 2025
Full time
Role overview: Poole Specialist Business Centre, Merck House, Seldown Lane, Poole, BH15 1TW Permanent Full Time Grade 2 Salary - £27,393.60 per annum along with the benefit of being able to earn an additional performance related bonus of up to 10% bonus monthly Working hours/Shift patterns - 40 hours per week, Monday to Thursday: 9:00 AM to 6:00 PM, Friday: 9:00 AM to 5:30 PM At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. Joining us as a Customer Operations Advisor in our Specialist Business Centre in Poole you'll quickly realise no two days are the same. Today you could be supporting large scale partners with their customer service queries and tomorrow you could be supporting colleagues who have hardware issues or purchasing stock. You will support the Operations function within B2B ensuring a smooth process for all clients and well as their end users. Identify any processing concerns and work with Strategic Partner Manager to improve processes and strategies. Maintain stock and financial integrity with our clients to ensure clear billing is maintained. Support our Strategic Partners in customer service enquiries offering a quick yet efficient resolution. As this is such a varied role, you'll really be able to get stuck in and make it your own. Role overview: As part of this role, you'll be responsible for: • Supporting clients with daily queries • Assisting invoice reconciliation • Working closely with team to provide improvements and streamline processes • Keep and open line on communication with all clients • Adapt with all system and process improvements to reduce the impact on customer experience. • Support in daily No stocks, price differences, held orders and further R&R's • Identify any key/recurring issues and work with Strategic Partner Lead to reduce the cause of the issue. • Plan time effectively to ensure all issues are resolved in a timely manner while delivering a world class service. • Process orders in a timely manor • Build and maintain strong professional relationships with clients and support in account growth. • Work closely and quickly with team to correct mass data where required. You will need: • Experience in administration/service/sales • Comfortable with B2B and CRM systems • Experience in 3rd party relationship management We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including: • Performance related bonus • Product discounts on the latest tech • A range of wellbeing initiatives • 25 days holiday plus 8 public holidays Why join us: Join our Business Sales team and we'll be with you every step of the way, helping you make this role your own and develop the career you want. We'll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.
The Customer Success Manager (CSM) is a key role in ensuring that Voicescape customers are successful lifelong advocates of our software. Using excellent relationship building skills, the CSM creates strong and effective partnerships both with customers and internal stakeholders. They also ensure quality and timely delivery of projects and maintain very high customer satisfaction and retention levels. The CSM is the primary owner of the successful operational relationship with customers, working very closely with Sales (on new business prospects) and Account Management (for all existing customers). Are you enthusiastic and passionate about customers and helping them to succeed? We're looking for someone to join our team to complement our existing skill set, we'd love to hear from you if you have experience of working with customer satisfaction measurement in social housing & knowledge of consumer regulation standards. All our Customer Success Managers have a background in Social Housing it helps us to better understand our customers and relate to their world. Where is the role based? This is a hybrid role with a mix of remote and office work at our Salford Quays office. There is also some travel required to customer sites.
Jul 27, 2025
Full time
The Customer Success Manager (CSM) is a key role in ensuring that Voicescape customers are successful lifelong advocates of our software. Using excellent relationship building skills, the CSM creates strong and effective partnerships both with customers and internal stakeholders. They also ensure quality and timely delivery of projects and maintain very high customer satisfaction and retention levels. The CSM is the primary owner of the successful operational relationship with customers, working very closely with Sales (on new business prospects) and Account Management (for all existing customers). Are you enthusiastic and passionate about customers and helping them to succeed? We're looking for someone to join our team to complement our existing skill set, we'd love to hear from you if you have experience of working with customer satisfaction measurement in social housing & knowledge of consumer regulation standards. All our Customer Success Managers have a background in Social Housing it helps us to better understand our customers and relate to their world. Where is the role based? This is a hybrid role with a mix of remote and office work at our Salford Quays office. There is also some travel required to customer sites.
