For over 20 years, Smartsheet has helped people and teams achieve-well, anything. From seamless work management to smart, scalable solutions, we've always worked with flow. We're building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we're creating space- space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that's magic at work, and it's what we show up for everyday. As the Partner Director , you will lead the strategy, execution, and growth of our partner ecosystem within the EMEA region . You will work closely with key stakeholders to build relationships, develop and manage all our Go To Market (GTM) focused partnerships, and drive measurable outcomes for Smartsheet. This is a high-impact leadership role for someone passionate about scaling partner ecosystems, enhancing Smartsheet's market presence, and driving customer success and retention. This position will be responsible for the region's revenue attainment with and through partners. This role is based at Smartsheet in London, UK (hybrid or UK, remote eligible) and reports to our VP, Global Partnerships . You Will: The ideal candidate is a seasoned partnership executive with at least 15 years of experience in joint-marketing, partner ecosystem/channel, and co-sell motions. They have successfully executed joint go-to-market strategies, developed partner-to-partner (P2P) approaches, and leveraged marketplaces to drive business outcomes. This role requires a strategic leader who understands the evolving partner landscape and has experience executing horizontal and industry-specific campaigns. He or she will move seamlessly between managing individual partner performance through regular cadence; provide input into the strategic direction of the partner function, and develop a high performing team of partner managers. The candidate should also be a thought leader with experience speaking publicly to advocate for ecosystem-driven success. Key Responsibilities Develop and execute a comprehensive partner strategy across all partner types including distributors, resellers, systems integrators, Managed Service Providers, and ISV's (Independent Service Vendors) in region Identify and recruit partners to enable aggressive growth for commercial and enterprise customer segments Ensure alignment of partner initiatives with overall business objectives, sales and services goals. Work cross-functionally to develop cohesive processes and positive shared outcomes Business Development & Revenue Growth Establish and nurture executive-level and practice-level relationships with key partners to drive collaboration and revenue impact Own and achieve GTM partner revenue targets in region Secure ongoing partner preference and investment in the Smartsheet relationship; grow our share of mind and share of wallet within the partner organisation Collaborate with sales teams to co-sell and close opportunities with partners, and with customer success on driving high renewal rates with and through partners Operational Excellence Leverage strong organisational and execution skills to keep the team on track and drive measurable outcomes Manage and oversee multi-quarter and annual planning process with key partners covering enablement, co-marketing, pipeline, forecast reporting and track progress Report out on partner performance within Smartsheet providing insights and recommendations to optimise strategy and execution Ensure a highly scalable partner approach, leveraging tools, processes, and best practices Build and develop a team of high performing Partner Managers to execute on partner business plans with focus partners Be part of the regional executive leadership team, dotted line responsibility of the partner marketers in region Manage MDF and discretionary budgets in region to optimize ROI on enablement and marketing efforts Partner with internal teams including sales, marketing, customer success, and product to align efforts and ensure seamless execution Thought Leadership & Influence Represent Smartsheet as a public-facing thought leader, speaking with press, analysts, at industry events, conferences, and webinars to advocate for partner-driven success Establish executive leadership externally with peers and relevant industry networks Monitor market trends and competitor activity to identify new opportunities You Have : 15+ years of experience in channel sales, partner management, or business development within the SaaS or technology industry. Proven success in building and scaling partner ecosystems in the EMEA region Demonstrated ability to lead cross-functional initiatives and manage high-performing teams Ability to develop and execute strategic plans (1-3 years out) while managing tactical priorities effectively Excellent interpersonal and communication skills, with a track record of building trusted relationships with partners and internal stakeholders Strong focus on achieving measurable outcomes, with experience managing and exceeding revenue targets Solid understanding of SaaS and cloud-based technologies. Experience with Smartsheet or similar platforms is a plus Deep understanding of a hybrid Channel + Direct go to market model Bachelors (BA/BS) degree or MBA preferred Willingness to travel as required ( 20%) to meet with partners and attend events Legally eligible to work in the UK on an ongoing basis. Employer-paid Private Medical and Dental, additional cost for family members Monthly contributions toward your pension Monthly stipend to support your work and productivity 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks including a counselling membership, salary sacrifice options, and your own personal Smartsheet account. Teleworking options from any registered location in the UK (role specific) Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. Create a Job Alert Interested in building your career at Smartsheet? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you know anyone who works at Smartsheet? If yes, please include name(s) and the nature of the relationship(s). If no, please type no. In our pursuit of AI-driven advancements, how would you rate your overall familiarity with artificial intelligence (AI) concepts and tools? Select Do you have full rights to work in the UK?
Jul 23, 2025
Full time
For over 20 years, Smartsheet has helped people and teams achieve-well, anything. From seamless work management to smart, scalable solutions, we've always worked with flow. We're building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we're creating space- space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that's magic at work, and it's what we show up for everyday. As the Partner Director , you will lead the strategy, execution, and growth of our partner ecosystem within the EMEA region . You will work closely with key stakeholders to build relationships, develop and manage all our Go To Market (GTM) focused partnerships, and drive measurable outcomes for Smartsheet. This is a high-impact leadership role for someone passionate about scaling partner ecosystems, enhancing Smartsheet's market presence, and driving customer success and retention. This position will be responsible for the region's revenue attainment with and through partners. This role is based at Smartsheet in London, UK (hybrid or UK, remote eligible) and reports to our VP, Global Partnerships . You Will: The ideal candidate is a seasoned partnership executive with at least 15 years of experience in joint-marketing, partner ecosystem/channel, and co-sell motions. They have successfully executed joint go-to-market strategies, developed partner-to-partner (P2P) approaches, and leveraged marketplaces to drive business outcomes. This role requires a strategic leader who understands the evolving partner landscape and has experience executing horizontal and industry-specific campaigns. He or she will move seamlessly between managing individual partner performance through regular cadence; provide input into the strategic direction of the partner function, and develop a high performing team of partner managers. The candidate should also be a thought leader with experience speaking publicly to advocate for ecosystem-driven success. Key Responsibilities Develop and execute a comprehensive partner strategy across all partner types including distributors, resellers, systems integrators, Managed Service Providers, and ISV's (Independent Service Vendors) in region Identify and recruit partners to enable aggressive growth for commercial and enterprise customer segments Ensure alignment of partner initiatives with overall business objectives, sales and services goals. Work cross-functionally to develop cohesive processes and positive shared outcomes Business Development & Revenue Growth Establish and nurture executive-level and practice-level relationships with key partners to drive collaboration and revenue impact Own and achieve GTM partner revenue targets in region Secure ongoing partner preference and investment in the Smartsheet relationship; grow our share of mind and share of wallet within the partner organisation Collaborate with sales teams to co-sell and close opportunities with partners, and with customer success on driving high renewal rates with and through partners Operational Excellence Leverage strong organisational and execution skills to keep the team on track and drive measurable outcomes Manage and oversee multi-quarter and annual planning process with key partners covering enablement, co-marketing, pipeline, forecast reporting and track progress Report out on partner performance within Smartsheet providing insights and recommendations to optimise strategy and execution Ensure a highly scalable partner approach, leveraging tools, processes, and best practices Build and develop a team of high performing Partner Managers to execute on partner business plans with focus partners Be part of the regional executive leadership team, dotted line responsibility of the partner marketers in region Manage MDF and discretionary budgets in region to optimize ROI on enablement and marketing efforts Partner with internal teams including sales, marketing, customer success, and product to align efforts and ensure seamless execution Thought Leadership & Influence Represent Smartsheet as a public-facing thought leader, speaking with press, analysts, at industry events, conferences, and webinars to advocate for partner-driven success Establish executive leadership externally with peers and relevant industry networks Monitor market trends and competitor activity to identify new opportunities You Have : 15+ years of experience in channel sales, partner management, or business development within the SaaS or technology industry. Proven success in building and scaling partner ecosystems in the EMEA region Demonstrated ability to lead cross-functional initiatives and manage high-performing teams Ability to develop and execute strategic plans (1-3 years out) while managing tactical priorities effectively Excellent interpersonal and communication skills, with a track record of building trusted relationships with partners and internal stakeholders Strong focus on achieving measurable outcomes, with experience managing and exceeding revenue targets Solid understanding of SaaS and cloud-based technologies. Experience with Smartsheet or similar platforms is a plus Deep understanding of a hybrid Channel + Direct go to market model Bachelors (BA/BS) degree or MBA preferred Willingness to travel as required ( 20%) to meet with partners and attend events Legally eligible to work in the UK on an ongoing basis. Employer-paid Private Medical and Dental, additional cost for family members Monthly contributions toward your pension Monthly stipend to support your work and productivity 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks including a counselling membership, salary sacrifice options, and your own personal Smartsheet account. Teleworking options from any registered location in the UK (role specific) Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. Create a Job Alert Interested in building your career at Smartsheet? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you know anyone who works at Smartsheet? If yes, please include name(s) and the nature of the relationship(s). If no, please type no. In our pursuit of AI-driven advancements, how would you rate your overall familiarity with artificial intelligence (AI) concepts and tools? Select Do you have full rights to work in the UK?
Salary: £43,740 commensurate with relevant experience and skills Location: London, United Kingdom Application closing date: 23rd July 2025 About the Job Are you purpose-led and ready to embark on a journey to shape the future of sustainable cotton? Join us at Better Cotton as a Member Engagement Coordinator and support a global team responsible for delivering high-impact results for the world's largest cotton sustainability initiative - we support more sustainable farming practices and farm livelihoods for nearly 3 million farmers in the Better Cotton network in 23 countries around the world. Better Cotton is seeking to hire a Member Engagement Coordinator based in the UK who will be responsible for maintaining optimal engagement with members of Better Cotton, recruiting new members, and managing projects and process improvements. The role involves regular interaction mainly with apparel and fashion retailers and brands, but also with other commercial members of Better Cotton, essential for driving uptake of Better Cotton and generating related volume-based fees as they source Better Cotton. These fees are re-invested into the Better Cotton field implementation programme through capacity building, to deepen impact as Better Cotton works towards its 2030 Strategic goals. The position specifically supports the achievement of more than 2.7 m metric tons of Better Cotton uptake by Retailer and Brand Members in 2024, so the ability to convincingly communicate the business case for sustainable cotton to all types of stakeholders in the commercial sector is key. The position comes with an incredible growth opportunity for a skilled professional wanting to consolidate previous successful commercial experience in sustainability and/or CSR, to work across a more sustainable commodity as it transforms the sector. The role is suitable for a self-motivated, positive, dynamic, engaging, and service-oriented individual able to inspire and guide companies in adopting and committing long-term to the Better Cotton programme. The Challenge Looking ahead to 2030, we are targeting reducing GHG emissions from cotton production by half, big cuts in synthetic pesticide use, improve soil health across our network, improve farm income and support women's empowerment among farmers and farm workers. As a Member Enagagement Coordinator, you will be responsible for engaging with existing and new members, driving Better Cotton uptake among retailers and brands, and supporting the program's sustainability goals through project management and process improvements. The role will also help generate volume-based fees that are reinvested into field programs to achieve Better Cotton's 2030 strategic objectives. Key Responsibilities As Member Engagement Coordinator, you will: Support the recruitment, onboarding, and engagement of Retailer and Brand Members. Act as account manager for a portfolio of members, helping embed Better Cotton sourcing practices. Facilitate alignment across teams and ensure members meet annual reporting and uptake requirements. Lead and support member training, events, and communications, including webinars and industry forums. Develop and improve tools and processes to scale member services and engagement. Collaborate on cross-functional projects and contribute to broader team initiatives. We are looking for someone who has Minimum 3 years' experience working with international retailers/brands, sustainability, supply chains, or membership organisations Strong public speaking and pitching skills, with the ability to make the case for sustainability Excellent collaboration and relationship-building skills across cultures and teams Confident communicator with fluency in English, both written and spoken Strong project management, multitasking, and organisational skills Proactive, adaptable, and able to work independently under pressure Skilled in MS Office (Word, PowerPoint, Excel), with solid analytical abilities Comfortable engaging senior stakeholders and experienced in negotiation and facilitation Knowledge of Chain of Custody systems and sustainable raw material strategies Experience using Salesforce or other CRMs Skilled in creating engaging presentations (PowerPoint, Prezi) Event planning and multi-stakeholder facilitation experience Additional languages, especially French, German, Spanish, or Italian What we offer - Hybrid working - One day per week in the office (Canary Wharf) - The opportunity to work from anywhere in the world for up to one month per year - Flexible working, with core hours from 10 am to 4 pm local time - Continuous learning and development - 25 days paid annual leave, plus 8-9 Bank Holidays and a further 3 days off over Christmas - Enhanced parental benefits - A warm, positive working environment where everyone is valued - The opportunity to make your mark and make a difference. Working arrangements The position is full-time (40 hours per week) and will be based in the UK. Better Cotton offers flexible working, with core hours being 10 am - 4 pm. This position will follow a hybrid working setup. The position will require up to 20% foreign travel under normal circumstances. Apply now Send us your CV (2 pages maximum) and a brief cover letter (1-page maximum) by or before 23/07/2025 via this link. In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton. We want to see your personal style - what makes you tick and why you think your next opportunity is here with us. Our hiring process Initial Screening: Applicant screening is a crucial step in our recruitment process. This stage may involve a brief phone interview or video call to evaluate your suitability for the position. During this screening, we review resumes and cover letters, and may conduct initial background checks to narrow down the pool of applicant. Internal candidates are encouraged to inform their line manager about their application to promote transparency and help facilitate a smooth transition if selected. Interviews: If you successfully pass the initial screening, you will be invited for interviews. The interview process at Better Cotton may include one or more rounds of interviews with various stakeholders, such as the hiring manager, team members, and potentially senior management. As an internal candidate, you may have discussions regarding your current responsibilities and how they will transition to the new position. Assessment and Testing: Depending on the role, you might be required to complete assessments, technical tests, or skills evaluations to gauge your competency and suitability for the position. Internal candidates may have the option to demonstrate their existing skills through current job performance or past project outcomes. Reference Checks: Once you progress further in the process, reference checks are conducted to validate your work history, skills, and qualifications, and for some roles, your education and criminal history. Internal candidates may be asked for references from current or previous supervisors within Better Cotton to provide insights into their performance and capabilities. After completing interviews, assessments, and reference checks, the hiring team evaluates your performance and fit for the role. If you are selected and your references are relevant and satisfactory, you will receive a formal job offer letter outlining the terms of employment, compensation, benefits, and any other relevant details. For internal candidates, the offer process may include a discussion about how your transition to the new role will be managed and any support needed for a smooth handover. About Better Cotton Better Cottonis aglobal not-for-profit organisationsupporting theproduction of moreequitableandsustainable cotton at farmlevel. We exist to catalyse the cotton farming communitywithpartners,governments and others to continuously drive positive impact by setting standards and facilitating the supply and demand of more sustainable cotton from farm tobrand.In just 15 years we have aligned more than a fifth of the world's cotton with our standard and helped farmers and farming communities thrive. Join us in building a better, more sustainable future for cotton worldwide. About our Values The post holder will be expected to operate in line with our workplace values which are: Trustworthy (including honest, transparent, credible) As having Integrity (including responsible, authentic) Positive (including problem-solving, pragmatic) Engaging (including adaptable, inclusive, holistic) Daring (including courageous, innovative, game-changing) Better Cotton is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources. We have a zero-tolerance approach to any attitudes or behaviours that put children or adults at risk of harm . click apply for full job details
Jul 09, 2025
Full time
Salary: £43,740 commensurate with relevant experience and skills Location: London, United Kingdom Application closing date: 23rd July 2025 About the Job Are you purpose-led and ready to embark on a journey to shape the future of sustainable cotton? Join us at Better Cotton as a Member Engagement Coordinator and support a global team responsible for delivering high-impact results for the world's largest cotton sustainability initiative - we support more sustainable farming practices and farm livelihoods for nearly 3 million farmers in the Better Cotton network in 23 countries around the world. Better Cotton is seeking to hire a Member Engagement Coordinator based in the UK who will be responsible for maintaining optimal engagement with members of Better Cotton, recruiting new members, and managing projects and process improvements. The role involves regular interaction mainly with apparel and fashion retailers and brands, but also with other commercial members of Better Cotton, essential for driving uptake of Better Cotton and generating related volume-based fees as they source Better Cotton. These fees are re-invested into the Better Cotton field implementation programme through capacity building, to deepen impact as Better Cotton works towards its 2030 Strategic goals. The position specifically supports the achievement of more than 2.7 m metric tons of Better Cotton uptake by Retailer and Brand Members in 2024, so the ability to convincingly communicate the business case for sustainable cotton to all types of stakeholders in the commercial sector is key. The position comes with an incredible growth opportunity for a skilled professional wanting to consolidate previous successful commercial experience in sustainability and/or CSR, to work across a more sustainable commodity as it transforms the sector. The role is suitable for a self-motivated, positive, dynamic, engaging, and service-oriented individual able to inspire and guide companies in adopting and committing long-term to the Better Cotton programme. The Challenge Looking ahead to 2030, we are targeting reducing GHG emissions from cotton production by half, big cuts in synthetic pesticide use, improve soil health across our network, improve farm income and support women's empowerment among farmers and farm workers. As a Member Enagagement Coordinator, you will be responsible for engaging with existing and new members, driving Better Cotton uptake among retailers and brands, and supporting the program's sustainability goals through project management and process improvements. The role will also help generate volume-based fees that are reinvested into field programs to achieve Better Cotton's 2030 strategic objectives. Key Responsibilities As Member Engagement Coordinator, you will: Support the recruitment, onboarding, and engagement of Retailer and Brand Members. Act as account manager for a portfolio of members, helping embed Better Cotton sourcing practices. Facilitate alignment across teams and ensure members meet annual reporting and uptake requirements. Lead and support member training, events, and communications, including webinars and industry forums. Develop and improve tools and processes to scale member services and engagement. Collaborate on cross-functional projects and contribute to broader team initiatives. We are looking for someone who has Minimum 3 years' experience working with international retailers/brands, sustainability, supply chains, or membership organisations Strong public speaking and pitching skills, with the ability to make the case for sustainability Excellent collaboration and relationship-building skills across cultures and teams Confident communicator with fluency in English, both written and spoken Strong project management, multitasking, and organisational skills Proactive, adaptable, and able to work independently under pressure Skilled in MS Office (Word, PowerPoint, Excel), with solid analytical abilities Comfortable engaging senior stakeholders and experienced in negotiation and facilitation Knowledge of Chain of Custody systems and sustainable raw material strategies Experience using Salesforce or other CRMs Skilled in creating engaging presentations (PowerPoint, Prezi) Event planning and multi-stakeholder facilitation experience Additional languages, especially French, German, Spanish, or Italian What we offer - Hybrid working - One day per week in the office (Canary Wharf) - The opportunity to work from anywhere in the world for up to one month per year - Flexible working, with core hours from 10 am to 4 pm local time - Continuous learning and development - 25 days paid annual leave, plus 8-9 Bank Holidays and a further 3 days off over Christmas - Enhanced parental benefits - A warm, positive working environment where everyone is valued - The opportunity to make your mark and make a difference. Working arrangements The position is full-time (40 hours per week) and will be based in the UK. Better Cotton offers flexible working, with core hours being 10 am - 4 pm. This position will follow a hybrid working setup. The position will require up to 20% foreign travel under normal circumstances. Apply now Send us your CV (2 pages maximum) and a brief cover letter (1-page maximum) by or before 23/07/2025 via this link. In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton. We want to see your personal style - what makes you tick and why you think your next opportunity is here with us. Our hiring process Initial Screening: Applicant screening is a crucial step in our recruitment process. This stage may involve a brief phone interview or video call to evaluate your suitability for the position. During this screening, we review resumes and cover letters, and may conduct initial background checks to narrow down the pool of applicant. Internal candidates are encouraged to inform their line manager about their application to promote transparency and help facilitate a smooth transition if selected. Interviews: If you successfully pass the initial screening, you will be invited for interviews. The interview process at Better Cotton may include one or more rounds of interviews with various stakeholders, such as the hiring manager, team members, and potentially senior management. As an internal candidate, you may have discussions regarding your current responsibilities and how they will transition to the new position. Assessment and Testing: Depending on the role, you might be required to complete assessments, technical tests, or skills evaluations to gauge your competency and suitability for the position. Internal candidates may have the option to demonstrate their existing skills through current job performance or past project outcomes. Reference Checks: Once you progress further in the process, reference checks are conducted to validate your work history, skills, and qualifications, and for some roles, your education and criminal history. Internal candidates may be asked for references from current or previous supervisors within Better Cotton to provide insights into their performance and capabilities. After completing interviews, assessments, and reference checks, the hiring team evaluates your performance and fit for the role. If you are selected and your references are relevant and satisfactory, you will receive a formal job offer letter outlining the terms of employment, compensation, benefits, and any other relevant details. For internal candidates, the offer process may include a discussion about how your transition to the new role will be managed and any support needed for a smooth handover. About Better Cotton Better Cottonis aglobal not-for-profit organisationsupporting theproduction of moreequitableandsustainable cotton at farmlevel. We exist to catalyse the cotton farming communitywithpartners,governments and others to continuously drive positive impact by setting standards and facilitating the supply and demand of more sustainable cotton from farm tobrand.In just 15 years we have aligned more than a fifth of the world's cotton with our standard and helped farmers and farming communities thrive. Join us in building a better, more sustainable future for cotton worldwide. About our Values The post holder will be expected to operate in line with our workplace values which are: Trustworthy (including honest, transparent, credible) As having Integrity (including responsible, authentic) Positive (including problem-solving, pragmatic) Engaging (including adaptable, inclusive, holistic) Daring (including courageous, innovative, game-changing) Better Cotton is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources. We have a zero-tolerance approach to any attitudes or behaviours that put children or adults at risk of harm . click apply for full job details
German Speaking Account Manager Stafford Onsite (Hybrid available based on performance) Monday Friday £25,000 to £30,000 basic salary dependent on experience Uncapped commission (very achievable commission threshold + AMAZING earning potential) My client is an established and successful organisation, providing unique services solutions to their clients. Known for their quality of service, excellent reputation servicing clients across the globe, as well as an approachable and supportive management and team. Due to continued growth and success, are seeking a German Speaking Account Manager to join their established team. You will have all the support and training to enable you to continuously develop. From day one, the team and management will have your back to ensure you continue to increase your earnings with genuinely fantastic OTE potential. Role: As the Account Manager, you will manage both existing (very warm) clients, as well as be expected to research and prospect new business. You will generate, build and manage client relationships, whilst delivering exceptional customer service and account management with the end goal being to make lots of sales! As the Account Manager, you will also be expected to: Continuously research and develop your list of companies to prospect. Work through your self-devised prospect list, cold calling new business to introduce your company and products. Efficiently manage sales enquiries, delivering competitive quotations quickly and maintaining clear communication throughout the process. Follow up, follow up and follow up with initial new business calls, enquiries and quotations sent. Engage in daily contact with existing and new customers to develop relationships and to make sure you don t miss out on any potential new sales. Confidently liaise with contacts/clients at all professional levels. Ensure CRM database is kept up to date and all activity is recorded. Work towards set KPIS and sales targets. Promote the company/services on social media. Requirements: The ideal candidate for the Accountant, will ideally have previous experience and proven success in sales. What s really is imperative though is a demonstrably great work ethos, a self-motivated and ambitious personality but equally with a team-focused mentality. Everyone in the existing team want to achieve, their team to do well and are true advocates of the business. In addition to the above you will be expected to be: Able to work under pressure and to efficiently manage a busy workload. Confident with the drive to be able to carry out cold calls to new businesses. Excellent communication and listening skills, with the ability to adapt when liaising with customers at various levels. Self-motivated and results driven with a keen desire to provide highest possible service, and a genuine ambition to solve customers problems. A real team player, committed to working collaboratively to achieve and work by the company s wider goals and values. Be IT proficient, previous experience of using CRM systems would be beneficial. Commercially aware, ideally with an understanding of sales and the processes involved. Additional Information: Very achievable KPIs Casual dress Company events Company pension On-site parking Sick pay Early finish on a Friday Continuous development and training opportunities Uncapped commission and low commission threshold Performance bonus Supportive and approachable management Holidays at 20 days + bank holidays + birthday + Christmas (around 2 weeks) If you have the relevant experience and would like to learn more, then please contact Safer Hand Solutions, and ask for Hannah Kirk. Alternatively, submit your application for consideration. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted, but may contact you in regards to any other suitable vacancies.
Mar 09, 2025
Full time
German Speaking Account Manager Stafford Onsite (Hybrid available based on performance) Monday Friday £25,000 to £30,000 basic salary dependent on experience Uncapped commission (very achievable commission threshold + AMAZING earning potential) My client is an established and successful organisation, providing unique services solutions to their clients. Known for their quality of service, excellent reputation servicing clients across the globe, as well as an approachable and supportive management and team. Due to continued growth and success, are seeking a German Speaking Account Manager to join their established team. You will have all the support and training to enable you to continuously develop. From day one, the team and management will have your back to ensure you continue to increase your earnings with genuinely fantastic OTE potential. Role: As the Account Manager, you will manage both existing (very warm) clients, as well as be expected to research and prospect new business. You will generate, build and manage client relationships, whilst delivering exceptional customer service and account management with the end goal being to make lots of sales! As the Account Manager, you will also be expected to: Continuously research and develop your list of companies to prospect. Work through your self-devised prospect list, cold calling new business to introduce your company and products. Efficiently manage sales enquiries, delivering competitive quotations quickly and maintaining clear communication throughout the process. Follow up, follow up and follow up with initial new business calls, enquiries and quotations sent. Engage in daily contact with existing and new customers to develop relationships and to make sure you don t miss out on any potential new sales. Confidently liaise with contacts/clients at all professional levels. Ensure CRM database is kept up to date and all activity is recorded. Work towards set KPIS and sales targets. Promote the company/services on social media. Requirements: The ideal candidate for the Accountant, will ideally have previous experience and proven success in sales. What s really is imperative though is a demonstrably great work ethos, a self-motivated and ambitious personality but equally with a team-focused mentality. Everyone in the existing team want to achieve, their team to do well and are true advocates of the business. In addition to the above you will be expected to be: Able to work under pressure and to efficiently manage a busy workload. Confident with the drive to be able to carry out cold calls to new businesses. Excellent communication and listening skills, with the ability to adapt when liaising with customers at various levels. Self-motivated and results driven with a keen desire to provide highest possible service, and a genuine ambition to solve customers problems. A real team player, committed to working collaboratively to achieve and work by the company s wider goals and values. Be IT proficient, previous experience of using CRM systems would be beneficial. Commercially aware, ideally with an understanding of sales and the processes involved. Additional Information: Very achievable KPIs Casual dress Company events Company pension On-site parking Sick pay Early finish on a Friday Continuous development and training opportunities Uncapped commission and low commission threshold Performance bonus Supportive and approachable management Holidays at 20 days + bank holidays + birthday + Christmas (around 2 weeks) If you have the relevant experience and would like to learn more, then please contact Safer Hand Solutions, and ask for Hannah Kirk. Alternatively, submit your application for consideration. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted, but may contact you in regards to any other suitable vacancies.
Ecommerce Manager - German Speaking LOOKFANTASTIC Job Category: Marketing Division: THG Beauty Location: UK, London Job Type: Full-time About THG: We're a fast-moving, global technology group that specializes in taking brands direct to consumers. We're home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity. We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realize our vision and maintain our leadership in a rapidly evolving global industry. Life at THG Beauty: We're home to market-leading websites like Lookfantastic, Skinstore, Dermstore, Cult Beauty, and the beauty subscription box brand Glossybox. Our portfolio of premium brands includes the likes of ESPA, Ameliorate, and Grow Gorgeous - all of which are loved and trusted by millions of fans worldwide. We also partner with a network of more than 19,000 influencers to ensure brands can reach their audience anywhere in the world. It's an incredibly exciting time to be joining the team. As an eCommerce Manager for our DACH region, you'll be the commercial leader for your region, reporting into the Head of eCommerce Europe. You are responsible for regional eCommerce strategy, execution, and financial performance, leading a small team and working cross-functionally with colleagues in marketing, finance, buying & merchandising to deliver objectives of the region. As an Ecommerce Manager you'll: Leverage your market understanding to tailor LOOKFANTASTIC Global eCommerce strategies where appropriate to the DACH region and to drive independent local strategies and initiatives to support the delivery of our key strategic priorities. Collaborate with the Head of eCommerce to inform budgets, and be responsible for developing annual, quarterly, and monthly eCommerce targets for your region for metrics that matter alongside your marketing counterpart (traffic, orders, sales, CVR, AOV, new customers, retention rate). Set the standard and guidelines for the customer experience for our German locale and enable and empower the eCommerce executives and stakeholders to deliver these. Own the Trade Calendar creation process from concept to execution, ensuring all relevant stakeholders are informed and engaged, and creative and copy are aligned. Share regular updates of progress to stakeholders. Demonstrate full accountability for the planning, execution, and review of site, app, and channel plans. Provide critical analysis on sales and profitability tracking and performance, working with relevant stakeholders to identify opportunities and mitigate risks. Collaborate with stakeholders in Global and Local teams to ensure we have the correct processes to deliver our business objectives, including buying, marketing, merchandising, finance, subscriptions, data, campaigns, operations, and customer service. Collaborate with buying and merchandising to form and translate brand, category, and pricing strategies and ensure effective management of the global stock holding to improve availability and reduce aged stock value. Collaborate with central and channel marketing to contribute to localized marketing and trading strategies. Recruit, lead, and develop a small eCommerce trading team. What Skills and Experience Do I Need? Extensive knowledge of the EU Beauty market. Must be fluent/native German as well as fluent in English. Several years of experience in an eCommerce trading role. Experience leading a small team. Experience leading the creation of eCommerce trading calendars. Experience in budgeting and forecasting (e.g. Revenue, Gross Profit). Experience collaborating with marketing to set channel levels budgets and forecasts. Appropriate competency with relevant tools and software or equivalents (e.g. Excel Suite, Google Analytics, Tableau, Content Square). What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave: 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our in-house CBT therapist. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. Other Perks: Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Up to 50% staff discount on THG brands. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV Are you German native/fluent? What are your salary expectations? What is your notice period? How did you hear about THG? Do you require sponsorship to work in the UK?
Feb 21, 2025
Full time
Ecommerce Manager - German Speaking LOOKFANTASTIC Job Category: Marketing Division: THG Beauty Location: UK, London Job Type: Full-time About THG: We're a fast-moving, global technology group that specializes in taking brands direct to consumers. We're home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity. We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realize our vision and maintain our leadership in a rapidly evolving global industry. Life at THG Beauty: We're home to market-leading websites like Lookfantastic, Skinstore, Dermstore, Cult Beauty, and the beauty subscription box brand Glossybox. Our portfolio of premium brands includes the likes of ESPA, Ameliorate, and Grow Gorgeous - all of which are loved and trusted by millions of fans worldwide. We also partner with a network of more than 19,000 influencers to ensure brands can reach their audience anywhere in the world. It's an incredibly exciting time to be joining the team. As an eCommerce Manager for our DACH region, you'll be the commercial leader for your region, reporting into the Head of eCommerce Europe. You are responsible for regional eCommerce strategy, execution, and financial performance, leading a small team and working cross-functionally with colleagues in marketing, finance, buying & merchandising to deliver objectives of the region. As an Ecommerce Manager you'll: Leverage your market understanding to tailor LOOKFANTASTIC Global eCommerce strategies where appropriate to the DACH region and to drive independent local strategies and initiatives to support the delivery of our key strategic priorities. Collaborate with the Head of eCommerce to inform budgets, and be responsible for developing annual, quarterly, and monthly eCommerce targets for your region for metrics that matter alongside your marketing counterpart (traffic, orders, sales, CVR, AOV, new customers, retention rate). Set the standard and guidelines for the customer experience for our German locale and enable and empower the eCommerce executives and stakeholders to deliver these. Own the Trade Calendar creation process from concept to execution, ensuring all relevant stakeholders are informed and engaged, and creative and copy are aligned. Share regular updates of progress to stakeholders. Demonstrate full accountability for the planning, execution, and review of site, app, and channel plans. Provide critical analysis on sales and profitability tracking and performance, working with relevant stakeholders to identify opportunities and mitigate risks. Collaborate with stakeholders in Global and Local teams to ensure we have the correct processes to deliver our business objectives, including buying, marketing, merchandising, finance, subscriptions, data, campaigns, operations, and customer service. Collaborate with buying and merchandising to form and translate brand, category, and pricing strategies and ensure effective management of the global stock holding to improve availability and reduce aged stock value. Collaborate with central and channel marketing to contribute to localized marketing and trading strategies. Recruit, lead, and develop a small eCommerce trading team. What Skills and Experience Do I Need? Extensive knowledge of the EU Beauty market. Must be fluent/native German as well as fluent in English. Several years of experience in an eCommerce trading role. Experience leading a small team. Experience leading the creation of eCommerce trading calendars. Experience in budgeting and forecasting (e.g. Revenue, Gross Profit). Experience collaborating with marketing to set channel levels budgets and forecasts. Appropriate competency with relevant tools and software or equivalents (e.g. Excel Suite, Google Analytics, Tableau, Content Square). What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave: 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our in-house CBT therapist. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. Other Perks: Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Up to 50% staff discount on THG brands. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV Are you German native/fluent? What are your salary expectations? What is your notice period? How did you hear about THG? Do you require sponsorship to work in the UK?
About our company Camira are a multi-award-winning textile manufacturer with two centuries of heritage and a forward-thinking approach to innovation and sustainability, Camira designs and manufactures environmental fabrics for the commercial, public transport and residential sectors. Purpose of the role To ensure holistic support to customers relating to order management, enquiry management and discrepancy management. Act as the customers advocate to ensure that you and Camira business delivers a world class customer service experience to every customer, every time. This role requires you to speak fluent German and English. The day to day To adhere to the Camira Code of Conduct and comply with all relevant quality, environmental, health & safety, data protection, and corporate legislative requirements Promptly manage customers and Area Business Managers requirements by handling incoming communications, enabling them to act with speed and ease Ensure customer product and lead time requirements are met by ensuring the accuracy and timeliness of order entry Conduct rigorous daily open order management for all customer accounts so that best possible lead times are achieved, and customers are kept appraised Identify the key satisfaction drivers for your customers, aligning your work and the internal business to continuously, enhance service and customer satisfaction Make it easy and pleasurable for customers to deal with us: foster trust, open communication, and a positive can do culture Build and nurture relationships with team, internal departments, and sales teams to ensure alignment to customer needs and a team approach Be the customers advocate within the Camira business, facilitating best in class service via all internal departments on our customers behalf Other considerations This role requires you to speak and read fluently in English and German Ability to manage pressure and deadlines within a team environment, prioritising within a busy and changeable workload A natural trouble-shooter, collaborative in solving issues for your customer Continuous improvement orientated, deliver customer-focused service innovation that enhances customer satisfaction Acquire and hone a deep product knowledge to allow enquiry response, cross selling and substitution suggestions - thus maximising sales, service level and customer satisfaction. Camira Values Our success lies in our customers success. We focus on building long lasting relationships and delivering a brilliant customer experience to a global market; using digital technologies, providing high-quality products, support and services that add value, inspire, and exceed expectations. Our commitment to quality, health & safety, and environmental standards ensures we consistently deliver products and services that meet both customer and regulatory requirements. We do the right thing, no matter how hard. We uphold integrity, honesty, and transparency with our customers, our people, and the planet. We respect our resources and commit to making pioneering fabrics and delivering value added services that contribute positively to a more sustainable future. Apply today At Camira, diversity, equity, and inclusion are at the heart of our values. We adopt a workplace where every team member feels valued and respected. Our inclusive culture ensures all employees have equal opportunities for growth and development. If you require any adjustments and/or additional support during the interview process, please let the talent team know. Join Camira and be part of a company that values your unique skills and supports your professional journey. Apply now and contribute to our mission of delivering exceptional fabrics. JBRP1_UKTJ
Feb 20, 2025
Full time
About our company Camira are a multi-award-winning textile manufacturer with two centuries of heritage and a forward-thinking approach to innovation and sustainability, Camira designs and manufactures environmental fabrics for the commercial, public transport and residential sectors. Purpose of the role To ensure holistic support to customers relating to order management, enquiry management and discrepancy management. Act as the customers advocate to ensure that you and Camira business delivers a world class customer service experience to every customer, every time. This role requires you to speak fluent German and English. The day to day To adhere to the Camira Code of Conduct and comply with all relevant quality, environmental, health & safety, data protection, and corporate legislative requirements Promptly manage customers and Area Business Managers requirements by handling incoming communications, enabling them to act with speed and ease Ensure customer product and lead time requirements are met by ensuring the accuracy and timeliness of order entry Conduct rigorous daily open order management for all customer accounts so that best possible lead times are achieved, and customers are kept appraised Identify the key satisfaction drivers for your customers, aligning your work and the internal business to continuously, enhance service and customer satisfaction Make it easy and pleasurable for customers to deal with us: foster trust, open communication, and a positive can do culture Build and nurture relationships with team, internal departments, and sales teams to ensure alignment to customer needs and a team approach Be the customers advocate within the Camira business, facilitating best in class service via all internal departments on our customers behalf Other considerations This role requires you to speak and read fluently in English and German Ability to manage pressure and deadlines within a team environment, prioritising within a busy and changeable workload A natural trouble-shooter, collaborative in solving issues for your customer Continuous improvement orientated, deliver customer-focused service innovation that enhances customer satisfaction Acquire and hone a deep product knowledge to allow enquiry response, cross selling and substitution suggestions - thus maximising sales, service level and customer satisfaction. Camira Values Our success lies in our customers success. We focus on building long lasting relationships and delivering a brilliant customer experience to a global market; using digital technologies, providing high-quality products, support and services that add value, inspire, and exceed expectations. Our commitment to quality, health & safety, and environmental standards ensures we consistently deliver products and services that meet both customer and regulatory requirements. We do the right thing, no matter how hard. We uphold integrity, honesty, and transparency with our customers, our people, and the planet. We respect our resources and commit to making pioneering fabrics and delivering value added services that contribute positively to a more sustainable future. Apply today At Camira, diversity, equity, and inclusion are at the heart of our values. We adopt a workplace where every team member feels valued and respected. Our inclusive culture ensures all employees have equal opportunities for growth and development. If you require any adjustments and/or additional support during the interview process, please let the talent team know. Join Camira and be part of a company that values your unique skills and supports your professional journey. Apply now and contribute to our mission of delivering exceptional fabrics. JBRP1_UKTJ
Director, Publisher Acquisition EMEA Apply locations London, United Kingdom time type Full time posted on Posted 6 Days Ago job requisition id Job Description: Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company's mission to delight merchants and customers through innovation, optimism, and teamwork. Rakuten Advertising provides advertising technology and consumer insights to the world's leading brands and retailers. Working with agencies and brands around the world, Rakuten Advertising unites technology, client strategy and consumer insights to deliver advertising experiences that drive increased brand awareness and marketing performance. With access to Rakuten's diverse media properties and audiences, combined with an award-winning performance network and proprietary consumer research, Rakuten Advertising creates the right conditions to reach new customers and sustain long-lasting loyalty. Team Overview: The Global Publisher Group exists to discover, recruit, onboard and develop performance partnership opportunities, to match advertiser needs, with the goal of increasing performance for our clients. Our objectives as a group are to diversify and grow our Global network across emerging geography, vertical and by publisher types; and to win and retain key global/local accounts. The focus for this role will be in our key EMEA markets. Job Summary: The Director, Publisher Acquisition EMEA will be responsible for directing the EMEA Publisher Acquisition team and drive revenue growth by developing our publisher offering in the region. Reporting to the VP, Publisher Partnerships EMEA, this role involves developing and overseeing the execution of the acquisition strategy, providing guidance based on data analysis to achieve growth targets. Part of the publisher leadership team and key stakeholder to define standardized processes across the publisher organization, the Director, Publisher Acquisition EMEA will also play a pivotal role in engaging at a higher level with prospect publishers and internal stakeholders. Responsibilities also include managing department budget, setting annual goals, and monitoring and reporting progress toward targets on a weekly, monthly, quarterly, and annual basis. This position may require domestic air travel and occasional international travel for team meetings and industry events. Key Responsibilities: Lead a team of Publisher Acquisition managers responsible for identifying, analyzing, and recruiting new publisher partners to join the network. Help develop and implement the strategic vision for the Publishers Acquisition Group, guiding both strategic and operational decisions. Develop and own a strategy for publisher supply to meet the needs of our advertisers. Define and oversee the EMEA acquisition pipeline, target lists, and recruitment strategies. Set annual goals and plans to achieve targets. Provide transparency throughout the organization on progress towards targets - celebrate the wins, address where we fall short. Work with leadership team members to align on targets and track against them on a regular basis. Minimum Requirements: At least 6+ years of leadership and people management experience in the affiliate marketing/advertising technology (SaaS or Network) industry. Strong ownership mentality with a positive outlook and drive. Proactive, goal-oriented forward thinker, focused on revenue-driven strategies. Strong decision-making, organizational, planning, and problem-solving skills, capable of managing multiple projects independently. Proven track record of setting, meeting, and exceeding targets, with the ability to clearly report on progress, metrics and results. Ability to understand business objectives and effectively communicate them to the team. Strong commercial acumen and outstanding negotiation skills. Experience leading and working with geographically distributed teams. Proficient in recruiting, training, mentoring, and retaining top talents. Expert understanding of Salesforce and disciplines of effective pipeline management. Skilled in creating and setting new processes and workflows for geographically distributed teams. Capable of product consulting and explaining technical concepts to non-technical audiences. Excellent communication and presentation skills. Confident in articulating issues and requirements to senior leadership. Comfortable in public speaking, contributing to industry debates and roundtable discussions. Collaborative, inclusive, and skilled in integrating with teams and broader business. Experience working with C-level executives. Knowledge of French and/or German is desirable.
Feb 15, 2025
Full time
Director, Publisher Acquisition EMEA Apply locations London, United Kingdom time type Full time posted on Posted 6 Days Ago job requisition id Job Description: Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company's mission to delight merchants and customers through innovation, optimism, and teamwork. Rakuten Advertising provides advertising technology and consumer insights to the world's leading brands and retailers. Working with agencies and brands around the world, Rakuten Advertising unites technology, client strategy and consumer insights to deliver advertising experiences that drive increased brand awareness and marketing performance. With access to Rakuten's diverse media properties and audiences, combined with an award-winning performance network and proprietary consumer research, Rakuten Advertising creates the right conditions to reach new customers and sustain long-lasting loyalty. Team Overview: The Global Publisher Group exists to discover, recruit, onboard and develop performance partnership opportunities, to match advertiser needs, with the goal of increasing performance for our clients. Our objectives as a group are to diversify and grow our Global network across emerging geography, vertical and by publisher types; and to win and retain key global/local accounts. The focus for this role will be in our key EMEA markets. Job Summary: The Director, Publisher Acquisition EMEA will be responsible for directing the EMEA Publisher Acquisition team and drive revenue growth by developing our publisher offering in the region. Reporting to the VP, Publisher Partnerships EMEA, this role involves developing and overseeing the execution of the acquisition strategy, providing guidance based on data analysis to achieve growth targets. Part of the publisher leadership team and key stakeholder to define standardized processes across the publisher organization, the Director, Publisher Acquisition EMEA will also play a pivotal role in engaging at a higher level with prospect publishers and internal stakeholders. Responsibilities also include managing department budget, setting annual goals, and monitoring and reporting progress toward targets on a weekly, monthly, quarterly, and annual basis. This position may require domestic air travel and occasional international travel for team meetings and industry events. Key Responsibilities: Lead a team of Publisher Acquisition managers responsible for identifying, analyzing, and recruiting new publisher partners to join the network. Help develop and implement the strategic vision for the Publishers Acquisition Group, guiding both strategic and operational decisions. Develop and own a strategy for publisher supply to meet the needs of our advertisers. Define and oversee the EMEA acquisition pipeline, target lists, and recruitment strategies. Set annual goals and plans to achieve targets. Provide transparency throughout the organization on progress towards targets - celebrate the wins, address where we fall short. Work with leadership team members to align on targets and track against them on a regular basis. Minimum Requirements: At least 6+ years of leadership and people management experience in the affiliate marketing/advertising technology (SaaS or Network) industry. Strong ownership mentality with a positive outlook and drive. Proactive, goal-oriented forward thinker, focused on revenue-driven strategies. Strong decision-making, organizational, planning, and problem-solving skills, capable of managing multiple projects independently. Proven track record of setting, meeting, and exceeding targets, with the ability to clearly report on progress, metrics and results. Ability to understand business objectives and effectively communicate them to the team. Strong commercial acumen and outstanding negotiation skills. Experience leading and working with geographically distributed teams. Proficient in recruiting, training, mentoring, and retaining top talents. Expert understanding of Salesforce and disciplines of effective pipeline management. Skilled in creating and setting new processes and workflows for geographically distributed teams. Capable of product consulting and explaining technical concepts to non-technical audiences. Excellent communication and presentation skills. Confident in articulating issues and requirements to senior leadership. Comfortable in public speaking, contributing to industry debates and roundtable discussions. Collaborative, inclusive, and skilled in integrating with teams and broader business. Experience working with C-level executives. Knowledge of French and/or German is desirable.
Key Account Manager Home based role 55,000 to c 65,000 Bonus Scheme, Car, Health care, 28 Days Holiday + 8BH, Pension, Life Assurance I am working on an exciting opportunity with a global manufacturer based in Greater Manchester. The business is looking to bring in an experienced Key Account Manager to cover a key area of the business. This role will report directly to the Head of UK Sales and involves full responsibility for an excellent textiles range in a buoyant market. Role Description Planning and leading sales inline with the strategic objective of the business segment for Apparel Use the market potential to hit turnover targets Develop sales activities with new target market segments, extension Identifying objectives, propose strategies and action plans to line manager to improve sales Sales activity across major accounts, negotiating sales prices and developing accounts Skills and Qualifications Track record of working with textile products with a clear demonstration of hitting sales targets consistently Familiarity with sales-policy instruments, the principles of multi brand management and working within apparel sector, B2B Entrepreneurial thinking, strong commercial awareness Majority of role is spent across UK, with some travel across Europe English speaking role with French, Spanish, German language skills being advantageous Company Information As a business our client is a true market leader within their industry with a strong presence across the UK. With a secure portfolio of clients these roles provide a stable and secure opportunity in the present economic market. In return for your commitment my client offers a stable and secure career for technically motivated engineers. If you feel this is of interest, please send your CV to directly to Ben Watkins at (url removed) If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 15, 2025
Full time
Key Account Manager Home based role 55,000 to c 65,000 Bonus Scheme, Car, Health care, 28 Days Holiday + 8BH, Pension, Life Assurance I am working on an exciting opportunity with a global manufacturer based in Greater Manchester. The business is looking to bring in an experienced Key Account Manager to cover a key area of the business. This role will report directly to the Head of UK Sales and involves full responsibility for an excellent textiles range in a buoyant market. Role Description Planning and leading sales inline with the strategic objective of the business segment for Apparel Use the market potential to hit turnover targets Develop sales activities with new target market segments, extension Identifying objectives, propose strategies and action plans to line manager to improve sales Sales activity across major accounts, negotiating sales prices and developing accounts Skills and Qualifications Track record of working with textile products with a clear demonstration of hitting sales targets consistently Familiarity with sales-policy instruments, the principles of multi brand management and working within apparel sector, B2B Entrepreneurial thinking, strong commercial awareness Majority of role is spent across UK, with some travel across Europe English speaking role with French, Spanish, German language skills being advantageous Company Information As a business our client is a true market leader within their industry with a strong presence across the UK. With a secure portfolio of clients these roles provide a stable and secure opportunity in the present economic market. In return for your commitment my client offers a stable and secure career for technically motivated engineers. If you feel this is of interest, please send your CV to directly to Ben Watkins at (url removed) If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Please submit your application in English. This role is part of our eBay Inhouse team, where you will be employed by DEPT and embedded into eBay's CRM team. JOB PURPOSE As an eBay Account Director you will manage the strategy, creative development, delivery and optimisation of CRM campaigns to engage customers to buy and sell on eBay. You will be responsible for how eBay presents themselves to their customers every day and at key retail moments via CRM channels. You will lead and inspire a team of Campaign Managers who will be responsible for the execution of your strategic campaign direction. The right candidate will be experienced in developing and overseeing the end to end creative process from strategy to execution, and be proactive in recommending how we engage our customers and leverage testing and technology to improve campaign performance and deliver on best practice digital. KEY RESPONSIBILITIES Translating business propositions into inspiring and engaging marketing campaign plans and executing these across owned channels (onsite, mweb, app and email). Evolution of creative campaign development based on consumer insight, ensuring alignment with brand guidelines. Developing channel plans and optimising campaigns across digital channels. Management of internal stakeholder relationships to meet briefing deadlines and ensure campaigns are delivered on time and of the highest quality. Improvement of campaign personalisation and targeting to maximise relevancy and performance across different customer segments. Working with the planning and propositions team to identify consumer patterns and trends to ensure all customer audience segments receive relevant content. Presentation of campaigns to senior stakeholders to engage, influence and inspire. Management of cross-functional relationships and proactively coaching other members of the team to deliver best in-class marketing campaigns. Management of new tech development onboarding - staying ahead of the curve on the product roadmap. Own and optimise all digital marketing activity, across channels to deliver the best possible outcomes. Analysis of real-time channel performance and in-depth post-campaign analysis. Provide actionable insights and learnings for ongoing campaign optimisation. Operate as a creative adviser and technical expert to the marketing leadership team. Act as brand guardian for all owned channel activity. Always look for ways to improve the performance of each channel and of the campaign overall. WHAT WE ARE LOOKING FOR Extensive experience gained in a marketing role. We're looking for someone who thrives on identifying and implementing innovative marketing tactics to deliver commercial results. An in-depth knowledge of B2C marketing and campaign delivery, blending technical expertise and knowledge of customer engagement tactics, is essential. Proven experience in translating marketing propositions to best in class marketing campaigns. Proven experience in defining the owned channel execution strategy, planning and subsequent execution of large-scale multi-channel retail campaigns e.g. Christmas, Black Friday. Experience in owning the go to market plan for large scale campaigns requiring collaboration and alignment across multiple business functions and regions. Experience in campaign optimisation and in-depth post-campaign analysis to drive the best possible outcomes and ensure clear and actionable learnings. Customer centricity - ability to provide customer-driven thinking while being operationally focused to drive execution. Independent and creative problem solver who is passionate about enhancing the user experience. Expert in digital marketing with proven track record of delivering impactful, integrated multi-channel campaigns. Technical understanding of digital marketing platforms, email marketing, dynamic content, segmentation, integration and activation. Fluency in both German and English is required. WE OFFER A flexible, hybrid working policy. A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DIVERSITY, EQUITY & INCLUSION At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .
Feb 12, 2025
Full time
Please submit your application in English. This role is part of our eBay Inhouse team, where you will be employed by DEPT and embedded into eBay's CRM team. JOB PURPOSE As an eBay Account Director you will manage the strategy, creative development, delivery and optimisation of CRM campaigns to engage customers to buy and sell on eBay. You will be responsible for how eBay presents themselves to their customers every day and at key retail moments via CRM channels. You will lead and inspire a team of Campaign Managers who will be responsible for the execution of your strategic campaign direction. The right candidate will be experienced in developing and overseeing the end to end creative process from strategy to execution, and be proactive in recommending how we engage our customers and leverage testing and technology to improve campaign performance and deliver on best practice digital. KEY RESPONSIBILITIES Translating business propositions into inspiring and engaging marketing campaign plans and executing these across owned channels (onsite, mweb, app and email). Evolution of creative campaign development based on consumer insight, ensuring alignment with brand guidelines. Developing channel plans and optimising campaigns across digital channels. Management of internal stakeholder relationships to meet briefing deadlines and ensure campaigns are delivered on time and of the highest quality. Improvement of campaign personalisation and targeting to maximise relevancy and performance across different customer segments. Working with the planning and propositions team to identify consumer patterns and trends to ensure all customer audience segments receive relevant content. Presentation of campaigns to senior stakeholders to engage, influence and inspire. Management of cross-functional relationships and proactively coaching other members of the team to deliver best in-class marketing campaigns. Management of new tech development onboarding - staying ahead of the curve on the product roadmap. Own and optimise all digital marketing activity, across channels to deliver the best possible outcomes. Analysis of real-time channel performance and in-depth post-campaign analysis. Provide actionable insights and learnings for ongoing campaign optimisation. Operate as a creative adviser and technical expert to the marketing leadership team. Act as brand guardian for all owned channel activity. Always look for ways to improve the performance of each channel and of the campaign overall. WHAT WE ARE LOOKING FOR Extensive experience gained in a marketing role. We're looking for someone who thrives on identifying and implementing innovative marketing tactics to deliver commercial results. An in-depth knowledge of B2C marketing and campaign delivery, blending technical expertise and knowledge of customer engagement tactics, is essential. Proven experience in translating marketing propositions to best in class marketing campaigns. Proven experience in defining the owned channel execution strategy, planning and subsequent execution of large-scale multi-channel retail campaigns e.g. Christmas, Black Friday. Experience in owning the go to market plan for large scale campaigns requiring collaboration and alignment across multiple business functions and regions. Experience in campaign optimisation and in-depth post-campaign analysis to drive the best possible outcomes and ensure clear and actionable learnings. Customer centricity - ability to provide customer-driven thinking while being operationally focused to drive execution. Independent and creative problem solver who is passionate about enhancing the user experience. Expert in digital marketing with proven track record of delivering impactful, integrated multi-channel campaigns. Technical understanding of digital marketing platforms, email marketing, dynamic content, segmentation, integration and activation. Fluency in both German and English is required. WE OFFER A flexible, hybrid working policy. A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DIVERSITY, EQUITY & INCLUSION At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .
German Speaking Account Manager Stafford Monday Friday £25,000 to £30,000 dependent on experience Uncapped commission (very achievable commission threshold + AMAZING earning potential) My client is an established and successful organisation, providing unique services solutions to their clients. Known for their quality of service, excellent reputation servicing clients across the globe, as well as an approachable and supportive management and team. Due to continued growth and success, are seeking a German Speaking Account Manager to join their established team. You will have all the support and training to enable you to continuously develop. From day one, the team and management will have your back to ensure you continue to increase your earnings with genuinely fantastic OTE potential. R ole: As the Account Manager, you will manage both existing (very warm) clients, as well as be expected to research and prospect new business. You will generate, build and manage client relationships, whilst delivering exceptional customer service and account management with the end goal being to make lots of sales! As the Account Manager, you will also be expected to: Continuously research and develop your list of companies to prospect. Work through your self-devised prospect list, cold calling new business to introduce your company and products. Efficiently manage sales enquiries, delivering competitive quotations quickly and maintaining clear communication throughout the process. Follow up, follow up and follow up with initial new business calls, enquiries and quotations sent. Engage in daily contact with existing and new customers to develop relationships and to make sure you don t miss out on any potential new sales. Confidently liaise with contacts/clients at all professional levels. Ensure CRM database is kept up to date and all activity is recorded. Work towards set KPIS and sales targets. Promote the company/services on social media. Requirements: The ideal candidate for the Accountant, will ideally have previous experience and proven success in sales. What s really is imperative though is a demonstrably great work ethos, a self-motivated and ambitious personality but equally with a team-focused mentality. Everyone in the existing team want to achieve, their team to do well and are true advocates of the business. In addition to the above you will be expected to be: Able to work under pressure and to efficiently manage a busy workload. Confident with the drive to be able to carry out cold calls to new businesses. Excellent communication and listening skills, with the ability to adapt when liaising with customers at various levels. Self-motivated and results driven with a keen desire to provide highest possible service, and a genuine ambition to solve customers problems. A real team player, committed to working collaboratively to achieve and work by the company s wider goals and values. Be IT proficient, previous experience of using CRM systems would be beneficial. Commercially aware, ideally with an understanding of sales and the processes involved. Additional Information: Very achievable KPIs Casual dress Company events Company pension On-site parking Sick pay Early finish on a Friday Continuous development and training opportunities Uncapped commission and low commission threshold Performance bonus Supportive and approachable management Holidays at 20 days + bank holidays + birthday + Christmas (around 2 weeks) If you have the relevant experience and would like to learn more, then please contact Safer Hand Solutions, and ask for Hannah Kirk. Alternatively, submit your application for consideration. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted, but may contact you in regards to any other suitable vacancies.
Jan 29, 2025
Full time
German Speaking Account Manager Stafford Monday Friday £25,000 to £30,000 dependent on experience Uncapped commission (very achievable commission threshold + AMAZING earning potential) My client is an established and successful organisation, providing unique services solutions to their clients. Known for their quality of service, excellent reputation servicing clients across the globe, as well as an approachable and supportive management and team. Due to continued growth and success, are seeking a German Speaking Account Manager to join their established team. You will have all the support and training to enable you to continuously develop. From day one, the team and management will have your back to ensure you continue to increase your earnings with genuinely fantastic OTE potential. R ole: As the Account Manager, you will manage both existing (very warm) clients, as well as be expected to research and prospect new business. You will generate, build and manage client relationships, whilst delivering exceptional customer service and account management with the end goal being to make lots of sales! As the Account Manager, you will also be expected to: Continuously research and develop your list of companies to prospect. Work through your self-devised prospect list, cold calling new business to introduce your company and products. Efficiently manage sales enquiries, delivering competitive quotations quickly and maintaining clear communication throughout the process. Follow up, follow up and follow up with initial new business calls, enquiries and quotations sent. Engage in daily contact with existing and new customers to develop relationships and to make sure you don t miss out on any potential new sales. Confidently liaise with contacts/clients at all professional levels. Ensure CRM database is kept up to date and all activity is recorded. Work towards set KPIS and sales targets. Promote the company/services on social media. Requirements: The ideal candidate for the Accountant, will ideally have previous experience and proven success in sales. What s really is imperative though is a demonstrably great work ethos, a self-motivated and ambitious personality but equally with a team-focused mentality. Everyone in the existing team want to achieve, their team to do well and are true advocates of the business. In addition to the above you will be expected to be: Able to work under pressure and to efficiently manage a busy workload. Confident with the drive to be able to carry out cold calls to new businesses. Excellent communication and listening skills, with the ability to adapt when liaising with customers at various levels. Self-motivated and results driven with a keen desire to provide highest possible service, and a genuine ambition to solve customers problems. A real team player, committed to working collaboratively to achieve and work by the company s wider goals and values. Be IT proficient, previous experience of using CRM systems would be beneficial. Commercially aware, ideally with an understanding of sales and the processes involved. Additional Information: Very achievable KPIs Casual dress Company events Company pension On-site parking Sick pay Early finish on a Friday Continuous development and training opportunities Uncapped commission and low commission threshold Performance bonus Supportive and approachable management Holidays at 20 days + bank holidays + birthday + Christmas (around 2 weeks) If you have the relevant experience and would like to learn more, then please contact Safer Hand Solutions, and ask for Hannah Kirk. Alternatively, submit your application for consideration. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted, but may contact you in regards to any other suitable vacancies.
About Us YouLend is the preferred global embedded financing platform for many of the world's leading e-commerce sites, tech companies and payment services providers such as Amazon, eBay, Shopify, Mollie, Dojo, Paysafe, Just Eat Takeaway and Takepayments. Our software platform and APIs enable our partners to offer flexible financing products, in their desired branding, to their merchant base. With YouLend's AI-driven credit risk assessment solutions, more merchants and SMEs than ever can receive fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US. We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future. The Role: The role of the Business Development is a diverse one, with elements of direct sales in respect of sourcing and pitching new partners but also part relationship management. To be a success at Business Development at YouLend it's important to be balanced at both skill sets. In your role you'll be expected to look after a portfolio of introducing partners, which could be either Financial Brokers, Accountants, PSP's or any partner with access to a number of SME's. You will be expected to grow your portfolio through acquisitions of new partners and scale your current partners through training and relationship management initiatives to match the growth of the YouLend. You will: Have the ability to build a portfolio of partnerships in a new jurisdiction from a cold start Articulate and present internally to senior management and C level of YouLend the performance of the respective jurisdiction/partners you manage. Win and identify partnerships with various referrals partners, ranging from brokerages, financial advisors, accountants, to less traditional partners such as franchisors (covering all of origination, qualification, pitching, negotiation, closing, go-live) Build a scalable account management strategy and provide proven results from strategy built Articulate and deliver a broader new business acquisition strategy with support of Broker Partnerships lead across DE & Europe using all tools at your disposal, including: Marketing activities (webinars, newsletter placements, thought leadership) Relationship Management through existing partners Focus on acquisition of new business from either new partners or existing, using initiatives, training and holding relationship management events. Ability to create engaging training, webinars or workshops sessions and to present and conduct in front of partners and their teams. Help support European Business Development Lead with Key partners and provide input for new efficient processes to either help management of portfolio or further acquisition of new partners. Utilise networking skills through social media and attend events where prospective partners could be touted. Be prepared to travel and organise social events for partners. Essential Skills Speak German on a native level or C2 level. 2+ years of partnerships sales/ business development experience in financial services or e-commerce. Track record of hitting revenue targets through originating, negotiating, and closing partnership agreements. Proven experience with prospect outreach and building efficient targeting strategy. Able to report on own personal and jurisdiction performance in an efficient and concise way manner to senior management. Have a strong understanding of commercial risk mitigation and management. Ability to communicate complex solutions in a simple way to effectively address senior management. Be motivated and comfortable with accountability. Interested in making a wider contribution to a fast-growing company. Ability to work in a fast moving environment with multiple demands on your time and attention A networker with entrepreneurial spirit with excellent verbal and written presenting Why join YouLend? Award-Winning Workplace: YouLend has been recognised as one of the "Best Places to Work 2024" by the Sunday Times for being a supportive, diverse, and rewarding workplace. Award-Winning Fintech : YouLend has been recognised as a "Top 250 Fintech Worldwide" company by CNBC. We offer comprehensive benefits package that includes: Stock Options Private Medical insurance via Vitality EAP with Health Assured Enhanced Maternity and Paternity Leave Modern and sophisticated office space in Central London Free Gym in office building in Holborn Subsidised Lunch via Feedr Deliveroo Allowance if working late in office Monthly in office Masseuse Team and Company Socials Football Power League / Squash Club At YouLend, we champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law. Salary Range: £40,000 - £50,000 + up to 70% Annual performance bonus.
Jan 28, 2025
Full time
About Us YouLend is the preferred global embedded financing platform for many of the world's leading e-commerce sites, tech companies and payment services providers such as Amazon, eBay, Shopify, Mollie, Dojo, Paysafe, Just Eat Takeaway and Takepayments. Our software platform and APIs enable our partners to offer flexible financing products, in their desired branding, to their merchant base. With YouLend's AI-driven credit risk assessment solutions, more merchants and SMEs than ever can receive fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US. We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future. The Role: The role of the Business Development is a diverse one, with elements of direct sales in respect of sourcing and pitching new partners but also part relationship management. To be a success at Business Development at YouLend it's important to be balanced at both skill sets. In your role you'll be expected to look after a portfolio of introducing partners, which could be either Financial Brokers, Accountants, PSP's or any partner with access to a number of SME's. You will be expected to grow your portfolio through acquisitions of new partners and scale your current partners through training and relationship management initiatives to match the growth of the YouLend. You will: Have the ability to build a portfolio of partnerships in a new jurisdiction from a cold start Articulate and present internally to senior management and C level of YouLend the performance of the respective jurisdiction/partners you manage. Win and identify partnerships with various referrals partners, ranging from brokerages, financial advisors, accountants, to less traditional partners such as franchisors (covering all of origination, qualification, pitching, negotiation, closing, go-live) Build a scalable account management strategy and provide proven results from strategy built Articulate and deliver a broader new business acquisition strategy with support of Broker Partnerships lead across DE & Europe using all tools at your disposal, including: Marketing activities (webinars, newsletter placements, thought leadership) Relationship Management through existing partners Focus on acquisition of new business from either new partners or existing, using initiatives, training and holding relationship management events. Ability to create engaging training, webinars or workshops sessions and to present and conduct in front of partners and their teams. Help support European Business Development Lead with Key partners and provide input for new efficient processes to either help management of portfolio or further acquisition of new partners. Utilise networking skills through social media and attend events where prospective partners could be touted. Be prepared to travel and organise social events for partners. Essential Skills Speak German on a native level or C2 level. 2+ years of partnerships sales/ business development experience in financial services or e-commerce. Track record of hitting revenue targets through originating, negotiating, and closing partnership agreements. Proven experience with prospect outreach and building efficient targeting strategy. Able to report on own personal and jurisdiction performance in an efficient and concise way manner to senior management. Have a strong understanding of commercial risk mitigation and management. Ability to communicate complex solutions in a simple way to effectively address senior management. Be motivated and comfortable with accountability. Interested in making a wider contribution to a fast-growing company. Ability to work in a fast moving environment with multiple demands on your time and attention A networker with entrepreneurial spirit with excellent verbal and written presenting Why join YouLend? Award-Winning Workplace: YouLend has been recognised as one of the "Best Places to Work 2024" by the Sunday Times for being a supportive, diverse, and rewarding workplace. Award-Winning Fintech : YouLend has been recognised as a "Top 250 Fintech Worldwide" company by CNBC. We offer comprehensive benefits package that includes: Stock Options Private Medical insurance via Vitality EAP with Health Assured Enhanced Maternity and Paternity Leave Modern and sophisticated office space in Central London Free Gym in office building in Holborn Subsidised Lunch via Feedr Deliveroo Allowance if working late in office Monthly in office Masseuse Team and Company Socials Football Power League / Squash Club At YouLend, we champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law. Salary Range: £40,000 - £50,000 + up to 70% Annual performance bonus.
About Us YouLend is the preferred global embedded financing platform for many of the world's leading e-commerce sites, tech companies and payment services providers such as Amazon, eBay, Shopify, Mollie, Dojo, Paysafe, Just Eat Takeaway and Takepayments. Our software platform and APIs enable our partners to offer flexible financing products, in their desired branding, to their merchant base. With YouLend's AI-driven credit risk assessment solutions, more merchants and SMEs than ever can receive fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US. We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future. The Role: The role of the Business Development is a diverse one, with elements of direct sales in respect of sourcing and pitching new partners but also part relationship management. To be a success at Business Development at YouLend it's important to be balanced at both skill sets. In your role you'll be expected to look after a portfolio of introducing partners, which could be either Financial Brokers, Accountants, PSP's or any partner with access to a number of SME's. You will be expected to grow your portfolio through acquisitions of new partners and scale your current partners through training and relationship management initiatives to match the growth of YouLend. You will: Have the ability to build a portfolio of partnerships in a new jurisdiction from a cold start. Articulate and present internally to senior management and C level of YouLend the performance of the respective jurisdiction/partners you manage. Win and identify partnerships with various referrals partners, ranging from brokerages, financial advisors, accountants, to less traditional partners such as franchisors (covering all of origination, qualification, pitching, negotiation, closing, go-live). Build a scalable account management strategy and provide proven results from strategy built. Articulate and deliver a broader new business acquisition strategy with support of Broker Partnerships lead across DE & Europe using all tools at your disposal, including: Marketing activities (webinars, newsletter placements, thought leadership). Relationship Management through existing partners. Focus on acquisition of new business from either new partners or existing, using initiatives, training and holding relationship management events. Ability to create engaging training, webinars or workshops sessions and to present and conduct in front of partners and their teams. Help support European Business Development Lead with Key partners and provide input for new efficient processes to either help management of portfolio or further acquisition of new partners. Utilise networking skills through social media and attend events where prospective partners could be touted. Be prepared to travel and organise social events for partners. Essential Skills Speak German on a native level or C2 level. 2+ years of partnerships sales/ business development experience in financial services or e-commerce. Track record of hitting revenue targets through originating, negotiating, and closing partnership agreements. Proven experience with prospect outreach and building efficient targeting strategy. Able to report on own personal and jurisdiction performance in an efficient and concise way manner to senior management. Have a strong understanding of commercial risk mitigation and management. Ability to communicate complex solutions in a simple way to effectively address senior management. Be motivated and comfortable with accountability. Interested in making a wider contribution to a fast-growing company. Ability to work in a fast moving environment with multiple demands on your time and attention. A networker with entrepreneurial spirit with excellent verbal and written presenting. Why join YouLend? Award-Winning Workplace: YouLend has been recognised as one of the "Best Places to Work 2024" by the Sunday Times for being a supportive, diverse, and rewarding workplace. Award-Winning Fintech: YouLend has been recognised as a "Top 250 Fintech Worldwide" company by CNBC. We offer comprehensive benefits package that includes: Stock Options Private Medical insurance via Vitality EAP with Health Assured Enhanced Maternity and Paternity Leave Modern and sophisticated office space in Central London Free Gym in office building in Holborn Subsidised Lunch via Feedr Deliveroo Allowance if working late in office Monthly in office Masseuse Team and Company Socials Football Power League / Squash Club At YouLend, we champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law. Salary Range: £40,000 - £50,000 + up to 70% Annual performance bonus.
Jan 27, 2025
Full time
About Us YouLend is the preferred global embedded financing platform for many of the world's leading e-commerce sites, tech companies and payment services providers such as Amazon, eBay, Shopify, Mollie, Dojo, Paysafe, Just Eat Takeaway and Takepayments. Our software platform and APIs enable our partners to offer flexible financing products, in their desired branding, to their merchant base. With YouLend's AI-driven credit risk assessment solutions, more merchants and SMEs than ever can receive fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US. We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future. The Role: The role of the Business Development is a diverse one, with elements of direct sales in respect of sourcing and pitching new partners but also part relationship management. To be a success at Business Development at YouLend it's important to be balanced at both skill sets. In your role you'll be expected to look after a portfolio of introducing partners, which could be either Financial Brokers, Accountants, PSP's or any partner with access to a number of SME's. You will be expected to grow your portfolio through acquisitions of new partners and scale your current partners through training and relationship management initiatives to match the growth of YouLend. You will: Have the ability to build a portfolio of partnerships in a new jurisdiction from a cold start. Articulate and present internally to senior management and C level of YouLend the performance of the respective jurisdiction/partners you manage. Win and identify partnerships with various referrals partners, ranging from brokerages, financial advisors, accountants, to less traditional partners such as franchisors (covering all of origination, qualification, pitching, negotiation, closing, go-live). Build a scalable account management strategy and provide proven results from strategy built. Articulate and deliver a broader new business acquisition strategy with support of Broker Partnerships lead across DE & Europe using all tools at your disposal, including: Marketing activities (webinars, newsletter placements, thought leadership). Relationship Management through existing partners. Focus on acquisition of new business from either new partners or existing, using initiatives, training and holding relationship management events. Ability to create engaging training, webinars or workshops sessions and to present and conduct in front of partners and their teams. Help support European Business Development Lead with Key partners and provide input for new efficient processes to either help management of portfolio or further acquisition of new partners. Utilise networking skills through social media and attend events where prospective partners could be touted. Be prepared to travel and organise social events for partners. Essential Skills Speak German on a native level or C2 level. 2+ years of partnerships sales/ business development experience in financial services or e-commerce. Track record of hitting revenue targets through originating, negotiating, and closing partnership agreements. Proven experience with prospect outreach and building efficient targeting strategy. Able to report on own personal and jurisdiction performance in an efficient and concise way manner to senior management. Have a strong understanding of commercial risk mitigation and management. Ability to communicate complex solutions in a simple way to effectively address senior management. Be motivated and comfortable with accountability. Interested in making a wider contribution to a fast-growing company. Ability to work in a fast moving environment with multiple demands on your time and attention. A networker with entrepreneurial spirit with excellent verbal and written presenting. Why join YouLend? Award-Winning Workplace: YouLend has been recognised as one of the "Best Places to Work 2024" by the Sunday Times for being a supportive, diverse, and rewarding workplace. Award-Winning Fintech: YouLend has been recognised as a "Top 250 Fintech Worldwide" company by CNBC. We offer comprehensive benefits package that includes: Stock Options Private Medical insurance via Vitality EAP with Health Assured Enhanced Maternity and Paternity Leave Modern and sophisticated office space in Central London Free Gym in office building in Holborn Subsidised Lunch via Feedr Deliveroo Allowance if working late in office Monthly in office Masseuse Team and Company Socials Football Power League / Squash Club At YouLend, we champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law. Salary Range: £40,000 - £50,000 + up to 70% Annual performance bonus.
we are looking for a junior account manager (german speaking ) JOB TITLE: Junior Account Manager - Germany/Austria/Switzerland DEPARTMENT: International Sales POSITION TYPE: Full-Time [37.5hrs pw] LOCATION: London, White City (working from home temporarily) DATE POSTED: November 2021 _______________________________________________________________________________________________ GENERAL ROLE INFORMATION We are looking for someone to support our Head of International Sales and Account Managers as a Junior Account Manager for our growing European market. This sits within our wider sales team, focusing mainly on Germany, Austria and Switzerland (German-speaking area). The role sits alongside Account Managers, each with their own areas to focus on, but with an emphasis on flexibility to cover work across the team where it may be needed. The role is a combination of supporting and managing our existing independent retailers and house accounts (including department stores, multiple retailers), working with agents, as well as driving growth in the above markets through a strategic approach. It will require occasional travel to Europe for trade shows and customer meetings. KEY RESPONSIBILITIES The role will involve the following and can be combination of all and some things in just one day! Managing key accounts and looking to grow the business with a long-term view Helping the Account Managers to research new potential accounts- either through trade show follow ups/ potential customers getting in touch with us or by finding new opportunities within the markets Applying commercial awareness to make brand-appropriate supply decisions for new accounts Supporting agents; passing information to them, answering queries, helping them grow their accounts with commercial and brand awareness Managing other team members as and when needed to support the Account Managers Overseeing order processing and helping where necessary - stock availability checking and allocating Liaising with credit control on payments Liaising with the despatch team to ensure orders are delivered accurately and efficiently Checking and maintaining customer data Answering all customer queries, building a relationship- passing them on where necessary Reporting to Head of International Sales and Account Managers on a regular basis all information pertaining to the accounts, including running agent weekly and monthly sales analysis Any other administrative tasks to help Head of International Sales and Account Managers grow the business Being available to answer all incoming calls as part of the general sales team during busy periods. SKILLS The person we are looking for would need the following: Fluency in written and spoken German Two to three years previous experience of account management/ sales support Experience of managing other team members Excellent attention to detail and ability to work accurately Personable and positive attitude to maximising sales through professional relationships, whilst understanding business limitations Ability to assimilate the way of working in terms of tone and communication Ability to work independently, whilst also being good at taking direction and communicating clearly internally Ability to understand the wider context of managing the accounts; liaising with different functions of the business internally. The following would be welcomedbut not essential Experience of working within the UK or European i Retail Industry Experience of working with sales agents in European countries Fluency in written and spoken Italian or another European language.
Dec 08, 2021
Full time
we are looking for a junior account manager (german speaking ) JOB TITLE: Junior Account Manager - Germany/Austria/Switzerland DEPARTMENT: International Sales POSITION TYPE: Full-Time [37.5hrs pw] LOCATION: London, White City (working from home temporarily) DATE POSTED: November 2021 _______________________________________________________________________________________________ GENERAL ROLE INFORMATION We are looking for someone to support our Head of International Sales and Account Managers as a Junior Account Manager for our growing European market. This sits within our wider sales team, focusing mainly on Germany, Austria and Switzerland (German-speaking area). The role sits alongside Account Managers, each with their own areas to focus on, but with an emphasis on flexibility to cover work across the team where it may be needed. The role is a combination of supporting and managing our existing independent retailers and house accounts (including department stores, multiple retailers), working with agents, as well as driving growth in the above markets through a strategic approach. It will require occasional travel to Europe for trade shows and customer meetings. KEY RESPONSIBILITIES The role will involve the following and can be combination of all and some things in just one day! Managing key accounts and looking to grow the business with a long-term view Helping the Account Managers to research new potential accounts- either through trade show follow ups/ potential customers getting in touch with us or by finding new opportunities within the markets Applying commercial awareness to make brand-appropriate supply decisions for new accounts Supporting agents; passing information to them, answering queries, helping them grow their accounts with commercial and brand awareness Managing other team members as and when needed to support the Account Managers Overseeing order processing and helping where necessary - stock availability checking and allocating Liaising with credit control on payments Liaising with the despatch team to ensure orders are delivered accurately and efficiently Checking and maintaining customer data Answering all customer queries, building a relationship- passing them on where necessary Reporting to Head of International Sales and Account Managers on a regular basis all information pertaining to the accounts, including running agent weekly and monthly sales analysis Any other administrative tasks to help Head of International Sales and Account Managers grow the business Being available to answer all incoming calls as part of the general sales team during busy periods. SKILLS The person we are looking for would need the following: Fluency in written and spoken German Two to three years previous experience of account management/ sales support Experience of managing other team members Excellent attention to detail and ability to work accurately Personable and positive attitude to maximising sales through professional relationships, whilst understanding business limitations Ability to assimilate the way of working in terms of tone and communication Ability to work independently, whilst also being good at taking direction and communicating clearly internally Ability to understand the wider context of managing the accounts; liaising with different functions of the business internally. The following would be welcomedbut not essential Experience of working within the UK or European i Retail Industry Experience of working with sales agents in European countries Fluency in written and spoken Italian or another European language.
Business Development Manager - private equity intelligence - DACH (Frankfurt) Our client is a high-growth data business serving the private equity and M&A space. In a couple of years of trading they already count many top PE houses and all the MBB firms among their client base. The founding team and investors come from the industries they serve (private equity and consulting) and ARR is in the millions after a relatively short time trading. This is an exciting time to join a high-growth information provider serving the private equity industry. Set up by former private equity executives to provide solutions to speed up and augment the private equity research workflow. This role would suit someone who has experience in a commercial role for an information provider looking to take the step into a full sales role or someone with a couple of years experience owning their own deals. Responsibilities: Selling across mid-market private equity firms, investment banks and corporate finance advisory teams. Feeding back to product teams to further align solutions with target customers. In order to be suitable, you must have: Excellent attention to detail. The ability to work in a non-hierarchical start-up environment. Circa four years experience in an SDR, Account Development or similar commercial role Self-starter with an entrepreneurial attitude German speaking In return our client offers an exciting opportunity to join a high-growth information provider as they enter a new phase of growth with a competitive package plus equity.
Dec 07, 2021
Full time
Business Development Manager - private equity intelligence - DACH (Frankfurt) Our client is a high-growth data business serving the private equity and M&A space. In a couple of years of trading they already count many top PE houses and all the MBB firms among their client base. The founding team and investors come from the industries they serve (private equity and consulting) and ARR is in the millions after a relatively short time trading. This is an exciting time to join a high-growth information provider serving the private equity industry. Set up by former private equity executives to provide solutions to speed up and augment the private equity research workflow. This role would suit someone who has experience in a commercial role for an information provider looking to take the step into a full sales role or someone with a couple of years experience owning their own deals. Responsibilities: Selling across mid-market private equity firms, investment banks and corporate finance advisory teams. Feeding back to product teams to further align solutions with target customers. In order to be suitable, you must have: Excellent attention to detail. The ability to work in a non-hierarchical start-up environment. Circa four years experience in an SDR, Account Development or similar commercial role Self-starter with an entrepreneurial attitude German speaking In return our client offers an exciting opportunity to join a high-growth information provider as they enter a new phase of growth with a competitive package plus equity.
We are looking for an enthusiastic career driven sales executive to help drive EU Automation's rapid growth within the Italian Market. In this business to business sales executive role you will be responsible for a sales area to proactively develop and grow by generating new enquiries, negotiating prices and using selling techniques to close deals, whilst ensuring customer retention. Sales Executive Responsibilities: Being passionate about what you do the role will involve: Hitting the phone, calling new and dormant customers to create new enquiries to start growing your account base. Qualification of web enquiries in a timely manner to exceed customer expectations. Maximising sales opportunities to ensure you are smashing daily, weekly and monthly targets Confidently build relationships with key decision makers to ensure EU Automation is part of their preferred supply chain. Using your initiative, commercial experience and awesome selling techniques to gain the best result for EU Automation. This will include negotiating payment terms, supplier choices and competitive pricing strategies. Establish a portfolio of repeat customers that matches our service offering. Winning and growing your business with the goal of promotion to Account Manager. Sales Executive Requirements: Exceptional communication skills in all forms, written and verbal - Italian speaking is essential IT literate and some experience of using a CRM Sales experience - ideally in B2B Be able to multitask in a high pressured environment A positive attitude with a winning mentality Strive to work together to achieve our vision Treat people with respect and be able to adapt to change. About EU Automation: Our aim is to keep the manufacturing world running by delivering fast, quality, cost effective solutions worldwide. Whether its parts service or speed we always deliver more! Demand for our global products and services are at an all-time high after redefining our brand and improving our internal systems. EU Automation now employs over 200+ people in the UK, Germany, USA and Singapore. Being part of EU Automation at this period of growth is extremely exciting and challenging as we strive as a team to be the best in our industry. Location : Stafford, ST18 0LQ Salary : £30,000 OTE Job type : Permanent, full time Benefits : Early Finish Friday, Hybrid Working Policy (Some of your week from home), Life Cover up to 5X, 1 extra days holiday added per year of employment up to a maximum of 25 days + bank Holidays, Celebration of Life Events, Auto enrolled into NEST pension, EAP-Employee Assistance Program, access to 6 counselling sessions per year, Free Tea/coffee, Free Car Parking. You may have experience of the following: Italian Speaking, Bilingual, Bi-lingual, Sales Executive, B2B Sales, Business Development, New Business, Account Manager, etc. Ref:
Dec 07, 2021
Full time
We are looking for an enthusiastic career driven sales executive to help drive EU Automation's rapid growth within the Italian Market. In this business to business sales executive role you will be responsible for a sales area to proactively develop and grow by generating new enquiries, negotiating prices and using selling techniques to close deals, whilst ensuring customer retention. Sales Executive Responsibilities: Being passionate about what you do the role will involve: Hitting the phone, calling new and dormant customers to create new enquiries to start growing your account base. Qualification of web enquiries in a timely manner to exceed customer expectations. Maximising sales opportunities to ensure you are smashing daily, weekly and monthly targets Confidently build relationships with key decision makers to ensure EU Automation is part of their preferred supply chain. Using your initiative, commercial experience and awesome selling techniques to gain the best result for EU Automation. This will include negotiating payment terms, supplier choices and competitive pricing strategies. Establish a portfolio of repeat customers that matches our service offering. Winning and growing your business with the goal of promotion to Account Manager. Sales Executive Requirements: Exceptional communication skills in all forms, written and verbal - Italian speaking is essential IT literate and some experience of using a CRM Sales experience - ideally in B2B Be able to multitask in a high pressured environment A positive attitude with a winning mentality Strive to work together to achieve our vision Treat people with respect and be able to adapt to change. About EU Automation: Our aim is to keep the manufacturing world running by delivering fast, quality, cost effective solutions worldwide. Whether its parts service or speed we always deliver more! Demand for our global products and services are at an all-time high after redefining our brand and improving our internal systems. EU Automation now employs over 200+ people in the UK, Germany, USA and Singapore. Being part of EU Automation at this period of growth is extremely exciting and challenging as we strive as a team to be the best in our industry. Location : Stafford, ST18 0LQ Salary : £30,000 OTE Job type : Permanent, full time Benefits : Early Finish Friday, Hybrid Working Policy (Some of your week from home), Life Cover up to 5X, 1 extra days holiday added per year of employment up to a maximum of 25 days + bank Holidays, Celebration of Life Events, Auto enrolled into NEST pension, EAP-Employee Assistance Program, access to 6 counselling sessions per year, Free Tea/coffee, Free Car Parking. You may have experience of the following: Italian Speaking, Bilingual, Bi-lingual, Sales Executive, B2B Sales, Business Development, New Business, Account Manager, etc. Ref:
Starting Date: As soon as possible Contract type: Permanent, Full-time Salary: £ 34,900 per annum, (depending on skills and experience) Location: London, UK Application closing date: 20 December 2021 (Note: we will be reviewing applications as they are received. Interviews may take place before the application closing date so get your application in as soon as possible!) Background Better Cotton is the world's largest cotton sustainability programme. Our mission: to help cotton communities survive and thrive while protecting and restoring the environment. In challenging times, we are meeting the challenge head-on. Through our network of field-level partners we have trained over 2.5 million farmers - from the smallest to the largest - in 23 countries in more sustainable farming practices. A quarter of the world's cotton is now grown under the Better Cotton Standard. We have united the industry's stakeholders behind our efforts, from ginners and spinners to brand owners, civil society organisations and governments. Everyone who cares about cotton and its sustainable future can now be part of something better. About this role Better Cotton is seeking a Membership Coordinator to support the Global Membership Team. The Membership Coordinator will be responsible for maintaining optimal engagement with members of Better Cotton, recruiting new members, and managing projects and process improvements. The role involves regular interaction mainly with apparel and fashion retailers and brands, but also with other commercial members of Better Cotton, essential for driving uptake of Better Cotton and generating related volume-based fees as they source Better Cotton. These fees are re-invested into the Better Cotton field implementation programme in the form of farmer support and capacity building, to assure deepening impact as Better Cotton works towards its 2030 Strategic goals. This position specifically supports achievement of 2.7 m metric tons of Better Cotton uptake by Retailer and Brand members in 2022, so the ability to convincingly communicate the business case for sustainable cotton to all types of stakeholders in the commercial sector is key. This position comes with an incredible growth opportunity for a skilled professional wanting to consolidate previous successful commercial sustainability and/or CSR experience, to work across a more sustainable commodity as it transforms the sector. The role is suitable for a self-motivated, positive, dynamic, engaging, and service-oriented individual able to inspire and guide companies in adopting and committing long term to the Better Cotton programme. Responsibilities Retailer and Brand Members Recruitment & Onboarding Support retailers and brands as they embark on their Better Cotton exploration, financial planning and membership application process. Effectively use Better Cotton's Salesforce CRM as part of the recruitment, on-boarding and engagement process. Plan and deliver meetings with the cross-functional teams of retailers and brand businesses to achieve the alignment necessary to embed an effective Better Cotton sourcing Programme. Work with new and existing Retailer and Brand members to establish public commitments to and increase their Better Cotton sourcing consistently every year. Member Services Follow up with recruited retailers and brands for the first 2 years of joining to ensure that they adopt mechanisms to embed the Better Cotton programme. Act as Account Manager (Key Contact) for a number of existing Retailers and Brand members, including some of the largest global fashion brands, to assure the requirements outlined in the section above are fully embedded. Work with members to ensure accurate and timely completion of annual cotton consumption calculations and implementation of 3rd party assessment process beginning in 2022. Support the Membership team in communicating Better Cotton uptake status updates to members twice per year. Support the Membership team during the annual invoicing process and regularly follow up with members to ensure timely payment of invoices. Events and Marketing Contribute to the development and regular update of member materials for recruitment, events, member training and promotional purposes. Support the planning and execution of recruitment activities, engagement webinars and other online interactions with Better Cotton members. Contribute to the consolidation of Better Cotton's engagement strategy, in collaboration with Membership & Supply Chain colleagues and other cross-functional teams. When international travel resumes, organise peer to peer workshops and represent Better Cotton on sector initiatives as identified and designated by line manager. Represent Better Cotton at industry trade shows and sustainability-related events. Project Management and Process Improvement Review and improve processes and tools for engagement on the core Better Cotton programme for retailers and brands to achieve increasing demand for and uptake of Better Cotton. Contribute to the development of approaches, and systems for service delivery at scale. Contribute to the periodic review and consolidation of processes related to the M&SC function to increase the efficiency and effectiveness of delivery of members services within a rapidly growing and transforming organisation. Contribute to Membership & Supply Chain Team and cross-functional projects within Better Cotton. Manage assigned projects in line with project management processes employed in Better Cotton In addition to the above, the Membership Coordinator will deliver any other objectives as agreed with the Membership Manager. Profile The selected candidate will have the following skills, knowledge, and experience: Skills, Knowledge and Experience Essential At least 3 years' experience working with international retailers and/or brands, member management, supply chains and/or sustainability and corporate social responsibility (CSR) in a sales position Ability to effectively make the case for sustainability Proven ability to collaborate effectively across different teams and cultures Strong relationship building skills, service-oriented attitude, and flexibility/adaptability to work under pressure and deliver good quality Good computer skills and IT literacy, including Word, Powerpoint, and Excel, and analytical skills High level proficiency in English, both written and spoken, with attentive listening abilities and the ability to communicate clearly, concisely, and authoritatively Proven ability to multi-task and keep track of several projects running in parallel Proven ability to work autonomously and adapt to changing priorities Demonstrated project management skills Confidence in dealing with different levels of management and practised negotiation skills Excellent presentation and group training skills Desirable Understanding of Chain of Custody systems and how they apply to sustainable commodities Good abilities to use the features in Powerpoint and other presentation tools such as Prezzi to create attractive presentation materials Event management experience Experience with using Salesforce and other CRM Experience in organizing / moderating a multi-stakeholder group of individuals for constructive collaboration, in either events or working group Great public speaking skills Any other languages, particularly European languages, e.g. French, German, Spanish, Italian Working arrangements The position is full-time (40 hours per week) and will be based in Geneva or London (or accessible to London). BCI offers flexible working, with core hours being 10am - 4pm and the option to work from home one day per week. Up to 30% foreign travel will be required under normal circumstances. Applications Interested applicants with the required attributes are asked to send, in English, a detailed CV and a brief cover letter (2 pages maximum) to Better Cotton by email with the subject "Application for "Membership Coordinator" Application deadline: We thank all applicants for their interest; however, only candidates short-listed for a telephone interview will be contacted. Better Cotton is an equal opportunity employer and is committed to good practice and transparency in the management of natural, human, and financial resources.
Dec 05, 2021
Full time
Starting Date: As soon as possible Contract type: Permanent, Full-time Salary: £ 34,900 per annum, (depending on skills and experience) Location: London, UK Application closing date: 20 December 2021 (Note: we will be reviewing applications as they are received. Interviews may take place before the application closing date so get your application in as soon as possible!) Background Better Cotton is the world's largest cotton sustainability programme. Our mission: to help cotton communities survive and thrive while protecting and restoring the environment. In challenging times, we are meeting the challenge head-on. Through our network of field-level partners we have trained over 2.5 million farmers - from the smallest to the largest - in 23 countries in more sustainable farming practices. A quarter of the world's cotton is now grown under the Better Cotton Standard. We have united the industry's stakeholders behind our efforts, from ginners and spinners to brand owners, civil society organisations and governments. Everyone who cares about cotton and its sustainable future can now be part of something better. About this role Better Cotton is seeking a Membership Coordinator to support the Global Membership Team. The Membership Coordinator will be responsible for maintaining optimal engagement with members of Better Cotton, recruiting new members, and managing projects and process improvements. The role involves regular interaction mainly with apparel and fashion retailers and brands, but also with other commercial members of Better Cotton, essential for driving uptake of Better Cotton and generating related volume-based fees as they source Better Cotton. These fees are re-invested into the Better Cotton field implementation programme in the form of farmer support and capacity building, to assure deepening impact as Better Cotton works towards its 2030 Strategic goals. This position specifically supports achievement of 2.7 m metric tons of Better Cotton uptake by Retailer and Brand members in 2022, so the ability to convincingly communicate the business case for sustainable cotton to all types of stakeholders in the commercial sector is key. This position comes with an incredible growth opportunity for a skilled professional wanting to consolidate previous successful commercial sustainability and/or CSR experience, to work across a more sustainable commodity as it transforms the sector. The role is suitable for a self-motivated, positive, dynamic, engaging, and service-oriented individual able to inspire and guide companies in adopting and committing long term to the Better Cotton programme. Responsibilities Retailer and Brand Members Recruitment & Onboarding Support retailers and brands as they embark on their Better Cotton exploration, financial planning and membership application process. Effectively use Better Cotton's Salesforce CRM as part of the recruitment, on-boarding and engagement process. Plan and deliver meetings with the cross-functional teams of retailers and brand businesses to achieve the alignment necessary to embed an effective Better Cotton sourcing Programme. Work with new and existing Retailer and Brand members to establish public commitments to and increase their Better Cotton sourcing consistently every year. Member Services Follow up with recruited retailers and brands for the first 2 years of joining to ensure that they adopt mechanisms to embed the Better Cotton programme. Act as Account Manager (Key Contact) for a number of existing Retailers and Brand members, including some of the largest global fashion brands, to assure the requirements outlined in the section above are fully embedded. Work with members to ensure accurate and timely completion of annual cotton consumption calculations and implementation of 3rd party assessment process beginning in 2022. Support the Membership team in communicating Better Cotton uptake status updates to members twice per year. Support the Membership team during the annual invoicing process and regularly follow up with members to ensure timely payment of invoices. Events and Marketing Contribute to the development and regular update of member materials for recruitment, events, member training and promotional purposes. Support the planning and execution of recruitment activities, engagement webinars and other online interactions with Better Cotton members. Contribute to the consolidation of Better Cotton's engagement strategy, in collaboration with Membership & Supply Chain colleagues and other cross-functional teams. When international travel resumes, organise peer to peer workshops and represent Better Cotton on sector initiatives as identified and designated by line manager. Represent Better Cotton at industry trade shows and sustainability-related events. Project Management and Process Improvement Review and improve processes and tools for engagement on the core Better Cotton programme for retailers and brands to achieve increasing demand for and uptake of Better Cotton. Contribute to the development of approaches, and systems for service delivery at scale. Contribute to the periodic review and consolidation of processes related to the M&SC function to increase the efficiency and effectiveness of delivery of members services within a rapidly growing and transforming organisation. Contribute to Membership & Supply Chain Team and cross-functional projects within Better Cotton. Manage assigned projects in line with project management processes employed in Better Cotton In addition to the above, the Membership Coordinator will deliver any other objectives as agreed with the Membership Manager. Profile The selected candidate will have the following skills, knowledge, and experience: Skills, Knowledge and Experience Essential At least 3 years' experience working with international retailers and/or brands, member management, supply chains and/or sustainability and corporate social responsibility (CSR) in a sales position Ability to effectively make the case for sustainability Proven ability to collaborate effectively across different teams and cultures Strong relationship building skills, service-oriented attitude, and flexibility/adaptability to work under pressure and deliver good quality Good computer skills and IT literacy, including Word, Powerpoint, and Excel, and analytical skills High level proficiency in English, both written and spoken, with attentive listening abilities and the ability to communicate clearly, concisely, and authoritatively Proven ability to multi-task and keep track of several projects running in parallel Proven ability to work autonomously and adapt to changing priorities Demonstrated project management skills Confidence in dealing with different levels of management and practised negotiation skills Excellent presentation and group training skills Desirable Understanding of Chain of Custody systems and how they apply to sustainable commodities Good abilities to use the features in Powerpoint and other presentation tools such as Prezzi to create attractive presentation materials Event management experience Experience with using Salesforce and other CRM Experience in organizing / moderating a multi-stakeholder group of individuals for constructive collaboration, in either events or working group Great public speaking skills Any other languages, particularly European languages, e.g. French, German, Spanish, Italian Working arrangements The position is full-time (40 hours per week) and will be based in Geneva or London (or accessible to London). BCI offers flexible working, with core hours being 10am - 4pm and the option to work from home one day per week. Up to 30% foreign travel will be required under normal circumstances. Applications Interested applicants with the required attributes are asked to send, in English, a detailed CV and a brief cover letter (2 pages maximum) to Better Cotton by email with the subject "Application for "Membership Coordinator" Application deadline: We thank all applicants for their interest; however, only candidates short-listed for a telephone interview will be contacted. Better Cotton is an equal opportunity employer and is committed to good practice and transparency in the management of natural, human, and financial resources.
JPMorgan Chase & Co. is a leading global financial services firm with assets of more than $2 trillion, over 260,000 employees and operations in more than 60 countries. It operates across four business segments including Corporate & Investment Banking, Commercial Banking, Asset Management, Consumer & Community Banking. The Wealth Management division of JPMorgan Chase & Co. is part of the Asset & Wealth Management business segment. It has offered for over 160 years customised solutions and client service of the highest quality to solve the complex needs of wealthy individuals and their families around the world. With assets under management of $2.4 trillion, it is one of the largest asset and wealth managers in the world. Operations Overview Operations are uniquely positioned at the heart of all that we do. We impact the business we undertake from end to end - involved in almost all major steps of the transaction lifecycle as well as new initiatives (account opening and KYC, products and services) and vendor management. We work in collaboration with counterparts from all areas across Lines of Business, Technology, Finance and Corporate Functions. Our role is all about maintaining the efficient processes our people rely on every day to do first-class business, whilst constantly striving to achieve the improvement that makes the firm one of the most respected financial institutions in the world. The global focus on Anti Money Laundering (AML) and Know Your Client (KYC) is increasing and leading to new roles and opportunities within JP Morgan. The firm is establishing within Operations a market-leading function to help manage the regulatory risks involved in Onboarding clients with special attention to meeting the regulatory AML and KYC requirements. We are offering you an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area. Key Responsibilities: The team's key responsibilities are: Advising on documentation requirements to external and internal partners. Review of legal, account opening and tax documentation as to whether it meets regulatory and internal policies to open or maintain an account. Documenting clients on due diligence and related systems and updating these profiles periodically. Taking responsibility for the end-to-end onboarding process. Team members in Edinburgh will undertake some or all of these roles depending on their role within the team. We prefer candidates with prior AML/ KYC background or a relevant degree such as law. The Client Onboarding Officer will support all aspects of client onboarding to include the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements. The Client Onboarding Officer will partner with the client-facing teams to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence requirements at the onset and renewal of client relationships. The Client Onboarding Officer will own the end to end Onboarding of new clients and subsequent periodic renewal process of all clients. The Client Onboarding Officer will assist with the drafting and gathering of client documents and make independent recommendations regarding AML risk at a client level prior to final review by the client-facing team. The Client Onboarding Specialists are expected to stay current with all regulatory changes and requirements around client KYC, Suitability and Documentation. Analysing and understanding complex client structures and explaining them to colleagues across the business, and able to escalate appropriately any risks identified during the documentation review process. Partnering with the client facing teams to collect required legal documents and associated information to meet all regulatory and internal polices Act as a subject matter expert on required legal documents and process to onboard a client to PB platforms, reviewing clients' constitutional documentation, having consideration for relevant tax, regulatory and corporate law issues, as applicable. Once trained, the successful candidate will be expected to deal with a wide range of jurisdictions and entity types. Full training is provided to all new joiners. Undertake quality review of clients' KYC records Manage and facilitate client due diligence, including coordinating the participation of JPMorgan stakeholders who have KYC responsibilities Serve as point of contact for KYC and reporting issues for designated clients Act as a KYC and AML subject matter resource for KYC due diligence teams Act as a subject matter resource on the KYC/AML policies and procedures Discuss and escalate with Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues For all candidates we look for : Previous experience in AML or KYC advantageous, but training will be provided to the successful candidate. Attention to detail Strong written and oral communication skills, able to influence internal and external stakeholders Strong analytical, prioritization and organizational skills Logical, structured approach to planning, problem solving and decision-making Strong risk and controls awareness Capacity to think laterally and convey an understanding of the big picture Maintains a sense of urgency and ability to prioritize/multi-task Strong client focus and ability to partner with various internal groups and client coverage Ability to successfully navigate a complex infrastructure that involves numerous groups and individuals Consultative in approach, understanding and anticipating business partner needs and proactively delivering solutions Ability to work under pressure and to fixed deadlines Independent, self-motivated, with an ability to adapt and be flexible in a team environment A strong sense of ownership and responsibility Fluency in English is required. The team reviews documentation in English, French, German, Spanish, Italian and Dutch, and we would welcome applications from candidates speaking these languages (B2 level or above) who meet our other criteria. JPMorgan Chase & Co. offers extensive training and development opportunities, an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer. If you would like to pursue a career with JPMorgan Chase & Co.'s Operations in Edinburgh, please apply online providing a CV in English. IPB2021 About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. About the Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions with client assets of $4 trillion. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
Dec 01, 2021
Full time
JPMorgan Chase & Co. is a leading global financial services firm with assets of more than $2 trillion, over 260,000 employees and operations in more than 60 countries. It operates across four business segments including Corporate & Investment Banking, Commercial Banking, Asset Management, Consumer & Community Banking. The Wealth Management division of JPMorgan Chase & Co. is part of the Asset & Wealth Management business segment. It has offered for over 160 years customised solutions and client service of the highest quality to solve the complex needs of wealthy individuals and their families around the world. With assets under management of $2.4 trillion, it is one of the largest asset and wealth managers in the world. Operations Overview Operations are uniquely positioned at the heart of all that we do. We impact the business we undertake from end to end - involved in almost all major steps of the transaction lifecycle as well as new initiatives (account opening and KYC, products and services) and vendor management. We work in collaboration with counterparts from all areas across Lines of Business, Technology, Finance and Corporate Functions. Our role is all about maintaining the efficient processes our people rely on every day to do first-class business, whilst constantly striving to achieve the improvement that makes the firm one of the most respected financial institutions in the world. The global focus on Anti Money Laundering (AML) and Know Your Client (KYC) is increasing and leading to new roles and opportunities within JP Morgan. The firm is establishing within Operations a market-leading function to help manage the regulatory risks involved in Onboarding clients with special attention to meeting the regulatory AML and KYC requirements. We are offering you an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area. Key Responsibilities: The team's key responsibilities are: Advising on documentation requirements to external and internal partners. Review of legal, account opening and tax documentation as to whether it meets regulatory and internal policies to open or maintain an account. Documenting clients on due diligence and related systems and updating these profiles periodically. Taking responsibility for the end-to-end onboarding process. Team members in Edinburgh will undertake some or all of these roles depending on their role within the team. We prefer candidates with prior AML/ KYC background or a relevant degree such as law. The Client Onboarding Officer will support all aspects of client onboarding to include the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements. The Client Onboarding Officer will partner with the client-facing teams to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence requirements at the onset and renewal of client relationships. The Client Onboarding Officer will own the end to end Onboarding of new clients and subsequent periodic renewal process of all clients. The Client Onboarding Officer will assist with the drafting and gathering of client documents and make independent recommendations regarding AML risk at a client level prior to final review by the client-facing team. The Client Onboarding Specialists are expected to stay current with all regulatory changes and requirements around client KYC, Suitability and Documentation. Analysing and understanding complex client structures and explaining them to colleagues across the business, and able to escalate appropriately any risks identified during the documentation review process. Partnering with the client facing teams to collect required legal documents and associated information to meet all regulatory and internal polices Act as a subject matter expert on required legal documents and process to onboard a client to PB platforms, reviewing clients' constitutional documentation, having consideration for relevant tax, regulatory and corporate law issues, as applicable. Once trained, the successful candidate will be expected to deal with a wide range of jurisdictions and entity types. Full training is provided to all new joiners. Undertake quality review of clients' KYC records Manage and facilitate client due diligence, including coordinating the participation of JPMorgan stakeholders who have KYC responsibilities Serve as point of contact for KYC and reporting issues for designated clients Act as a KYC and AML subject matter resource for KYC due diligence teams Act as a subject matter resource on the KYC/AML policies and procedures Discuss and escalate with Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues For all candidates we look for : Previous experience in AML or KYC advantageous, but training will be provided to the successful candidate. Attention to detail Strong written and oral communication skills, able to influence internal and external stakeholders Strong analytical, prioritization and organizational skills Logical, structured approach to planning, problem solving and decision-making Strong risk and controls awareness Capacity to think laterally and convey an understanding of the big picture Maintains a sense of urgency and ability to prioritize/multi-task Strong client focus and ability to partner with various internal groups and client coverage Ability to successfully navigate a complex infrastructure that involves numerous groups and individuals Consultative in approach, understanding and anticipating business partner needs and proactively delivering solutions Ability to work under pressure and to fixed deadlines Independent, self-motivated, with an ability to adapt and be flexible in a team environment A strong sense of ownership and responsibility Fluency in English is required. The team reviews documentation in English, French, German, Spanish, Italian and Dutch, and we would welcome applications from candidates speaking these languages (B2 level or above) who meet our other criteria. JPMorgan Chase & Co. offers extensive training and development opportunities, an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer. If you would like to pursue a career with JPMorgan Chase & Co.'s Operations in Edinburgh, please apply online providing a CV in English. IPB2021 About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. About the Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions with client assets of $4 trillion. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.