haart Estate Agents in Sutton are growing their team! The are looking for a Move Manager to join them. As part of the team, you'll be responsible for registering client details and keeping the sales process moving by staying in close contact with all key stakeholders. From mortgage advisers and solicitors to buyers, vendors, and surveyors - you'll chase progress, provide updates, and ensure a smooth, efficient experience for everyone involved. If you're organised, proactive, and thrive in a fast-paced environment, this is your opportunity to make a real impact with one of the UK's leading estate agencies. What's on offer to you Basic salary from £20,000 per year (depending on experience) Complete on target earnings of £30,000 per year 0.50 - 1.00% commission What to expect as a Sales Progressor Register client details Chase key stakeholders throughout the home buying process: Mortgage advisers or lenders Solicitors Your buyer The vendor (client selling the house) Surveyors Any other key parts to the process Gather required documents to complete the sale Identification Mortgage agreement Required insurance policies Manage the home buying process to ensure successful completion What you need to bring to the table Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process A reputation for delivering outstanding customer service Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry Passionate about haart, our values and processes A hunger to earn. A drive to work hard and reap the rewards from your dedication As a Sales Progressor, we would expect you to; be able to pick up client relationships, to manage multiple cases at one time and effectively communicate with and update your key stakeholders within the home buying process to ensure a smooth completion Dedicated training and coaching to support your ongoing development A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level Are you good at? Engaging with people from all walks of life. You're able to hold conversations to establish their needs and wants. You communicate effectively through email, phone and face to face Spinning a lot of plates, you've mastered multitasking and excel managing numerous responsibilities and tasks Being a Team Player Wanting to do an excellent job, not just for you but for the team and most importantly your customer Believing in yourself and your abilities - and not being afraid to show it The finer details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Aug 08, 2025
Full time
haart Estate Agents in Sutton are growing their team! The are looking for a Move Manager to join them. As part of the team, you'll be responsible for registering client details and keeping the sales process moving by staying in close contact with all key stakeholders. From mortgage advisers and solicitors to buyers, vendors, and surveyors - you'll chase progress, provide updates, and ensure a smooth, efficient experience for everyone involved. If you're organised, proactive, and thrive in a fast-paced environment, this is your opportunity to make a real impact with one of the UK's leading estate agencies. What's on offer to you Basic salary from £20,000 per year (depending on experience) Complete on target earnings of £30,000 per year 0.50 - 1.00% commission What to expect as a Sales Progressor Register client details Chase key stakeholders throughout the home buying process: Mortgage advisers or lenders Solicitors Your buyer The vendor (client selling the house) Surveyors Any other key parts to the process Gather required documents to complete the sale Identification Mortgage agreement Required insurance policies Manage the home buying process to ensure successful completion What you need to bring to the table Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process A reputation for delivering outstanding customer service Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry Passionate about haart, our values and processes A hunger to earn. A drive to work hard and reap the rewards from your dedication As a Sales Progressor, we would expect you to; be able to pick up client relationships, to manage multiple cases at one time and effectively communicate with and update your key stakeholders within the home buying process to ensure a smooth completion Dedicated training and coaching to support your ongoing development A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level Are you good at? Engaging with people from all walks of life. You're able to hold conversations to establish their needs and wants. You communicate effectively through email, phone and face to face Spinning a lot of plates, you've mastered multitasking and excel managing numerous responsibilities and tasks Being a Team Player Wanting to do an excellent job, not just for you but for the team and most importantly your customer Believing in yourself and your abilities - and not being afraid to show it The finer details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
What's on offer to you Basic annual salary is from £20,000 (Depending on experience) Complete on target earnings of £30,000 per year Quarterly bonuses for successfully converting a % of the pipeline: 65% - £250 75% - £500 85% - £750 What to expect as a Sales Progressor Register client details Chase key stakeholders throughout the home buying process: Mortgage advisers or lenders Solicitors Your buyer The vendor (client selling the house) Surveyors Any other key parts to the process Gather required documents to complete the sale Identification Mortgage agreement Required insurance policies Manage the home buying process to ensure successful completion What you need to bring to the table Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process A reputation for delivering outstanding customer service Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry Passionate about haart, our values and processes A hunger to earn. A drive to work hard and reap the rewards from your dedication As a Sales Progressor, we would expect you to; be able to pick up client relationships, to manage multiple cases at one time and effectively communicate with and update your key stakeholders within the home buying process to ensure a smooth completion Dedicated training and coaching to support your ongoing development A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level Are you good at? Engaging with people from all walks of life. You're able to hold conversations to establish their needs and wants. You communicate effectively through email, phone and face to face Spinning a lot of plates, you've mastered multitasking and excel managing numerous responsibilities and tasks Being a Team Player Wanting to do an excellent job, not just for you but for the team and most importantly your customer Believing in yourself and your abilities - and not being afraid to show it The finer details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: indbm
Aug 08, 2025
Full time
What's on offer to you Basic annual salary is from £20,000 (Depending on experience) Complete on target earnings of £30,000 per year Quarterly bonuses for successfully converting a % of the pipeline: 65% - £250 75% - £500 85% - £750 What to expect as a Sales Progressor Register client details Chase key stakeholders throughout the home buying process: Mortgage advisers or lenders Solicitors Your buyer The vendor (client selling the house) Surveyors Any other key parts to the process Gather required documents to complete the sale Identification Mortgage agreement Required insurance policies Manage the home buying process to ensure successful completion What you need to bring to the table Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process A reputation for delivering outstanding customer service Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry Passionate about haart, our values and processes A hunger to earn. A drive to work hard and reap the rewards from your dedication As a Sales Progressor, we would expect you to; be able to pick up client relationships, to manage multiple cases at one time and effectively communicate with and update your key stakeholders within the home buying process to ensure a smooth completion Dedicated training and coaching to support your ongoing development A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level Are you good at? Engaging with people from all walks of life. You're able to hold conversations to establish their needs and wants. You communicate effectively through email, phone and face to face Spinning a lot of plates, you've mastered multitasking and excel managing numerous responsibilities and tasks Being a Team Player Wanting to do an excellent job, not just for you but for the team and most importantly your customer Believing in yourself and your abilities - and not being afraid to show it The finer details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: indbm
Senior Property Lawyer Senior Property Lawyer - Hybrid Working - £45K OTE with Uncapped Bonus Opportunity We are seeking a dynamic and experienced Property Lawyer to join our team in Cardiff. This role is ideal for someone with a strong background in conveyancing and experience managing their own caseload. If you're looking for a hybrid working environment with the opportunity to earn an uncapped bonus, this could be the perfect role for you! Key Responsibilities: As a Senior Property Lawyer, you will be responsible for overseeing an average caseload of 50 files, managing all stages of the conveyancing process from instruction to completion. Your key responsibilities will include: Managing the full conveyancing cycle : From taking instructions, preparing and submitting legal documents (contracts, letters, Land Registry, HMRC forms) to handling exchange and completion. Pre-Completion Tasks : Carrying out Land Registry and conveyancing searches, ensuring all necessary paperwork and funds are in place to facilitate exchange and completion. Post-Completion Tasks : Managing file closures, preparing applications to the Land Registry, submitting Stamp Duty Land Tax (SDLT) returns, and maintaining accurate ledgers. Maintaining compliance : Ensuring files are kept up-to-date and in line with regulatory requirements. Client & Third-Party Communication : Liaising with clients, third parties, and colleagues to ensure smooth progress of all matters. Benefits: Competitive salary with uncapped bonus potential . Hybrid working : Flexibility to work from home, with in-office support as required. Career development : Guidance and support from your supervising Conveyancer, along with opportunities to pursue professional qualifications. Supportive team environment : Work in a collaborative pod structure, learning from and contributing to a team of talented Property Lawyers and Managers. Additional benefits : Group Life Assurance Scheme and bonus scheme. Skills & Experience Required: Experience : Previous fee-earning/caseload management experience in conveyancing is essential. Qualifications : While qualifications such as a Law Degree, LPC, or qualification as a Licensed Conveyancer, Solicitor, or Legal Executive (FCILEX) are preferred, they are not mandatory. Strong communicator : Ability to manage client relationships, handle communications effectively, and maintain clear and accurate records. Conveyancing Direct, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. S&C00327
Aug 08, 2025
Full time
Senior Property Lawyer Senior Property Lawyer - Hybrid Working - £45K OTE with Uncapped Bonus Opportunity We are seeking a dynamic and experienced Property Lawyer to join our team in Cardiff. This role is ideal for someone with a strong background in conveyancing and experience managing their own caseload. If you're looking for a hybrid working environment with the opportunity to earn an uncapped bonus, this could be the perfect role for you! Key Responsibilities: As a Senior Property Lawyer, you will be responsible for overseeing an average caseload of 50 files, managing all stages of the conveyancing process from instruction to completion. Your key responsibilities will include: Managing the full conveyancing cycle : From taking instructions, preparing and submitting legal documents (contracts, letters, Land Registry, HMRC forms) to handling exchange and completion. Pre-Completion Tasks : Carrying out Land Registry and conveyancing searches, ensuring all necessary paperwork and funds are in place to facilitate exchange and completion. Post-Completion Tasks : Managing file closures, preparing applications to the Land Registry, submitting Stamp Duty Land Tax (SDLT) returns, and maintaining accurate ledgers. Maintaining compliance : Ensuring files are kept up-to-date and in line with regulatory requirements. Client & Third-Party Communication : Liaising with clients, third parties, and colleagues to ensure smooth progress of all matters. Benefits: Competitive salary with uncapped bonus potential . Hybrid working : Flexibility to work from home, with in-office support as required. Career development : Guidance and support from your supervising Conveyancer, along with opportunities to pursue professional qualifications. Supportive team environment : Work in a collaborative pod structure, learning from and contributing to a team of talented Property Lawyers and Managers. Additional benefits : Group Life Assurance Scheme and bonus scheme. Skills & Experience Required: Experience : Previous fee-earning/caseload management experience in conveyancing is essential. Qualifications : While qualifications such as a Law Degree, LPC, or qualification as a Licensed Conveyancer, Solicitor, or Legal Executive (FCILEX) are preferred, they are not mandatory. Strong communicator : Ability to manage client relationships, handle communications effectively, and maintain clear and accurate records. Conveyancing Direct, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. S&C00327
Nicholas Howard Limited are delighted to be recruiting for a Mortgage Underwriter to join a growing and ambitious specialist lender based in London, working on a hybrid basis. The successful candidate will deliver excellence in customer service, making decisions in line with the Company s responsible lending and underwriting policies. As part of a small and growing team, this represents an exciting chance to apply a range of skills and experience throughout the lending lifecycle, with plenty of opportunity for progression and development. Overview of Key Tasks: Reviewing of mortgage applications against lending criteria to make robust lending decisions Management of a portfolio of cases through to completion, working with case managers and brokers to ensure thorough assessment of suitability An ability to consider cases outside of mandate and present lending rationale and and recommendations for approval Adherence to all regulatory and conduct requirements Confidence engaging with multiple parties, internal teams, brokers, customers, and solicitors If you enjoy specialist lending, complex cases, and have an ambition to continue to learn, develop and progress, then this is absolutely the right environment for you, with a passionate and driven team and culture! To be considered for this position, please apply below.
Aug 08, 2025
Full time
Nicholas Howard Limited are delighted to be recruiting for a Mortgage Underwriter to join a growing and ambitious specialist lender based in London, working on a hybrid basis. The successful candidate will deliver excellence in customer service, making decisions in line with the Company s responsible lending and underwriting policies. As part of a small and growing team, this represents an exciting chance to apply a range of skills and experience throughout the lending lifecycle, with plenty of opportunity for progression and development. Overview of Key Tasks: Reviewing of mortgage applications against lending criteria to make robust lending decisions Management of a portfolio of cases through to completion, working with case managers and brokers to ensure thorough assessment of suitability An ability to consider cases outside of mandate and present lending rationale and and recommendations for approval Adherence to all regulatory and conduct requirements Confidence engaging with multiple parties, internal teams, brokers, customers, and solicitors If you enjoy specialist lending, complex cases, and have an ambition to continue to learn, develop and progress, then this is absolutely the right environment for you, with a passionate and driven team and culture! To be considered for this position, please apply below.
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
Aug 07, 2025
Full time
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
Aug 07, 2025
Full time
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
Aug 07, 2025
Full time
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
Legal Counsel - Global Marketing (Whisky & Rum) page is loaded Legal Counsel - Global Marketing (Whisky & Rum) Apply locations London time type Full time posted on Posted Yesterday time left to apply End Date: August 31, 2025 (24 days left to apply) job requisition id JR-049380 Legal Counsel - Global Marketing Team: Legal - Global Marketing Location: Chiswick, London. We operate a hybrid working approach, which allows you to manage your time between home and office. Be part of something big We are Pernod Ricard, a leading company in the global spirits industry with over 19,000 employees globally. We own 16 of the world's top 100 Spirits Brands and hold one of the most prestigious and comprehensive brand portfolios in the industry with 240 premium brands available in over 160 countries, including: Absolut vodka, Ballantine's, Chivas Regal, Royal Salute, and The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater, Malfy and Monkey 47 gins, Malibu liqueur, Mumm and Perrier-Jouët champagnes. Here in the UK In the UK, Pernod Ricard is made up of 4 businesses: Pernod Ricard UK, which markets, sells and distributes our products in the UK market Chivas Brothers, the largest brand company in the Group, responsible for the production and management of our award-winning Scotch whisky portfolio Pernod Ricard Global Travel Retail, the global and EMEA home of the group's duty free, air travel and cruises business. The Absolut Group, the brand owner of our global white spirits portfolio, whose Gin brand unit and Business Acceleration team sit in London. Your new team This role is a member of the brand marketing legal support team. This legal support covers Pernod Ricard's brand company marketing and innovation functions, which are a mix of centralised and globally co-ordinated activities relating to new product development, global campaigns, digital activations and marketing assets development (including digital and AI generated assets), talent engagement, product and design collaborations, sponsorships and events and external agencies engagement. Reporting to the Global Marketing Senior Legal Manager you will work in partnership with other lawyers, marketing and innovation professionals and other key stakeholders throughout the Pernod Ricard group. Your unique contribution You will have 2 main areas of responsibility: Day-to-day, you, in close collaboration with all the Brand Owner Legal Directors and the local marketing teams, will be involved in: Marketing related contracts: providing legal support on all brand marketing related contracts including: sponsorships, events, talent acquisition, collaborations, brand licensing, agency engagement for the brand owner, HQ and innovation teams. This includes legal support for disputes and responding to queries from these teams; Brand and product claims: advising on the legal requirements with respect to brand and product claims on packaging and/or in marketing materials, including the use of GI's (and any associated production requirements), sustainability claims, product classification and brand history claims. (note that advice with respect to mandatory packaging information and quality/compliance is the responsibility of the operations teams); Marketing projects: providing legal support in relation to brand marketing and innovation projects; Digital and AI contracts and projects: providing legal support in relation to digital marketing and other digital and AI related projects; External legal service provider management: managing external legal service providers to ensure a high quality and cost-effective services as needed. In coordination with other members of our global legal team, you and the legal support hub will also be responsible for: Special projects: Helping manage and deliver our 'special projects' (such as development of content for our online facilities & digital self-service legal tools); Consulting: Consulting with key stakeholders, in particular the brand company legal directors, on matters of legal risk acceptance and strategy - and otherwise keeping them informed of all relevant activities; Communication & training: Communicating with the wider business (including Pernod Ricard HQ, brand owner companies, external advisers and other departments) and providing training, where required; Records & reports: Keeping accurate and up-to-date records of all contracts, cases and projects and preparing regular reports on legal matters for key stakeholders; and Continuous improvement: Maintaining legal templates and other tools and otherwise supporting a continuous improvement strategy. Who you'll be working with Internally, you'll work with other lawyers, marketing and innovation professionals and other key stakeholders throughout the Pernod Ricard group. Externally, you will be in contact with customers, marketing agencies, content producers, external law firms and other relevant and suppliers. Your blend of talent This position could be right for you if you: Are a qualified lawyer with a current practising certificate in your jurisdiction; Have the ability to establish strong relationships and to collaborate with key internal stakeholders and suppliers; Have excellent commercial awareness; Have willingness to embrace new ways of working, continuous improvement and digital transformation; Have strong organisational skills and capability to prioritise in the face of competing demands from multiple teams at multiple affiliates; Have excellent written and oral communication skills; Have an aptitude for agile learning (extending beyond law to include technical, operational, commercial and fiscal matters). Our mix of benefits For your health, we offer private medical insurance, critical illness cover and an optional healthcare cash plan and dental insurance. Our lifestyle benefits options include 28 days' annual holiday, your employee pension, share incentive plan, family care, season ticket loans, free mortgage advice, payroll giving and more! You can access lots of gifts & discounts, including an allowance each year to spend on our brands in our staff shop and employee discounts from a range of high street retailers. We have regular events in our very own office bar, employee-run networks, a culture of flexibility and trust and a variety of tools and resources to help you focus on your wellbeing and mental fitness. Conviviality: the Pernod Ricard Way We have our own way of doing things. We call it conviviality! It's our way of being, and something unique you feel and experience when working for Pernod Ricard. We're committed to conviviality, and with this, you'll be Proud to Belong to our Pernod Ricard family. You'll be Empowered to Perform, supported to succeed, and acknowledged for the value you bring. We combine all this with our Commitment to Care: we are unlocking the magic of human connection to transform our industry and make a positive impact on the world though our strong focus on Sustainability and Responsibility (S&R). We're committed to diversity and inclusion People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit as 'Créateurs de Convivialité'. We promote diversity and inclusion throughout our business and supply chain. In our teams, we proactively foster a diverse work force and an inclusive culture - an environment where we can truly be ourselves. We will assess your application for this role based on your skills, experiences and achievements, not your gender, age, ethnic or educational background or any other such factors. Please feel free to leave these off your CV and application form if you so wish. Similarly, if you would like to discuss opportunities for flexible working or e accommodations or support to complete our application process, please let us know. Responsible drinking As 'Créateurs de convivialité', we want to turn social interactions into genuine and friendly experiences of sharing and wellbeing. In our culture, we want to create diverse teams in which our differences contribute to our success. Therefore, all are welcome at Pernod Ricard, regardless of your religious beliefs or personal choices on the consumption of alcohol. In our business, we work together with industry members, civil society, governments, local authorities and UN bodies to promote responsible drinking. Job Posting End Date: 2025-08-31 Target Hire Date: 2025-11-01 Target End Date: About Us Pernod Ricard is a worldwide leader in the spirits industry, with consolidated sales of €11.6 Billion in 2024, blending traditional craftsmanship, state-of-the-art brand development, and global distribution technologies. Our comprehensive portfolio of premium brands includes Absolut vodka, Ricard pastis, Ballantine's, Chivas Regal, Royal Salute, and The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater gin, Malibu liqueur and Mumm and Perrier-Jouët champagnes. We are a business with a soul: a company with family values, deeply rooted in our terroirs and legacy . click apply for full job details
Aug 07, 2025
Full time
Legal Counsel - Global Marketing (Whisky & Rum) page is loaded Legal Counsel - Global Marketing (Whisky & Rum) Apply locations London time type Full time posted on Posted Yesterday time left to apply End Date: August 31, 2025 (24 days left to apply) job requisition id JR-049380 Legal Counsel - Global Marketing Team: Legal - Global Marketing Location: Chiswick, London. We operate a hybrid working approach, which allows you to manage your time between home and office. Be part of something big We are Pernod Ricard, a leading company in the global spirits industry with over 19,000 employees globally. We own 16 of the world's top 100 Spirits Brands and hold one of the most prestigious and comprehensive brand portfolios in the industry with 240 premium brands available in over 160 countries, including: Absolut vodka, Ballantine's, Chivas Regal, Royal Salute, and The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater, Malfy and Monkey 47 gins, Malibu liqueur, Mumm and Perrier-Jouët champagnes. Here in the UK In the UK, Pernod Ricard is made up of 4 businesses: Pernod Ricard UK, which markets, sells and distributes our products in the UK market Chivas Brothers, the largest brand company in the Group, responsible for the production and management of our award-winning Scotch whisky portfolio Pernod Ricard Global Travel Retail, the global and EMEA home of the group's duty free, air travel and cruises business. The Absolut Group, the brand owner of our global white spirits portfolio, whose Gin brand unit and Business Acceleration team sit in London. Your new team This role is a member of the brand marketing legal support team. This legal support covers Pernod Ricard's brand company marketing and innovation functions, which are a mix of centralised and globally co-ordinated activities relating to new product development, global campaigns, digital activations and marketing assets development (including digital and AI generated assets), talent engagement, product and design collaborations, sponsorships and events and external agencies engagement. Reporting to the Global Marketing Senior Legal Manager you will work in partnership with other lawyers, marketing and innovation professionals and other key stakeholders throughout the Pernod Ricard group. Your unique contribution You will have 2 main areas of responsibility: Day-to-day, you, in close collaboration with all the Brand Owner Legal Directors and the local marketing teams, will be involved in: Marketing related contracts: providing legal support on all brand marketing related contracts including: sponsorships, events, talent acquisition, collaborations, brand licensing, agency engagement for the brand owner, HQ and innovation teams. This includes legal support for disputes and responding to queries from these teams; Brand and product claims: advising on the legal requirements with respect to brand and product claims on packaging and/or in marketing materials, including the use of GI's (and any associated production requirements), sustainability claims, product classification and brand history claims. (note that advice with respect to mandatory packaging information and quality/compliance is the responsibility of the operations teams); Marketing projects: providing legal support in relation to brand marketing and innovation projects; Digital and AI contracts and projects: providing legal support in relation to digital marketing and other digital and AI related projects; External legal service provider management: managing external legal service providers to ensure a high quality and cost-effective services as needed. In coordination with other members of our global legal team, you and the legal support hub will also be responsible for: Special projects: Helping manage and deliver our 'special projects' (such as development of content for our online facilities & digital self-service legal tools); Consulting: Consulting with key stakeholders, in particular the brand company legal directors, on matters of legal risk acceptance and strategy - and otherwise keeping them informed of all relevant activities; Communication & training: Communicating with the wider business (including Pernod Ricard HQ, brand owner companies, external advisers and other departments) and providing training, where required; Records & reports: Keeping accurate and up-to-date records of all contracts, cases and projects and preparing regular reports on legal matters for key stakeholders; and Continuous improvement: Maintaining legal templates and other tools and otherwise supporting a continuous improvement strategy. Who you'll be working with Internally, you'll work with other lawyers, marketing and innovation professionals and other key stakeholders throughout the Pernod Ricard group. Externally, you will be in contact with customers, marketing agencies, content producers, external law firms and other relevant and suppliers. Your blend of talent This position could be right for you if you: Are a qualified lawyer with a current practising certificate in your jurisdiction; Have the ability to establish strong relationships and to collaborate with key internal stakeholders and suppliers; Have excellent commercial awareness; Have willingness to embrace new ways of working, continuous improvement and digital transformation; Have strong organisational skills and capability to prioritise in the face of competing demands from multiple teams at multiple affiliates; Have excellent written and oral communication skills; Have an aptitude for agile learning (extending beyond law to include technical, operational, commercial and fiscal matters). Our mix of benefits For your health, we offer private medical insurance, critical illness cover and an optional healthcare cash plan and dental insurance. Our lifestyle benefits options include 28 days' annual holiday, your employee pension, share incentive plan, family care, season ticket loans, free mortgage advice, payroll giving and more! You can access lots of gifts & discounts, including an allowance each year to spend on our brands in our staff shop and employee discounts from a range of high street retailers. We have regular events in our very own office bar, employee-run networks, a culture of flexibility and trust and a variety of tools and resources to help you focus on your wellbeing and mental fitness. Conviviality: the Pernod Ricard Way We have our own way of doing things. We call it conviviality! It's our way of being, and something unique you feel and experience when working for Pernod Ricard. We're committed to conviviality, and with this, you'll be Proud to Belong to our Pernod Ricard family. You'll be Empowered to Perform, supported to succeed, and acknowledged for the value you bring. We combine all this with our Commitment to Care: we are unlocking the magic of human connection to transform our industry and make a positive impact on the world though our strong focus on Sustainability and Responsibility (S&R). We're committed to diversity and inclusion People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit as 'Créateurs de Convivialité'. We promote diversity and inclusion throughout our business and supply chain. In our teams, we proactively foster a diverse work force and an inclusive culture - an environment where we can truly be ourselves. We will assess your application for this role based on your skills, experiences and achievements, not your gender, age, ethnic or educational background or any other such factors. Please feel free to leave these off your CV and application form if you so wish. Similarly, if you would like to discuss opportunities for flexible working or e accommodations or support to complete our application process, please let us know. Responsible drinking As 'Créateurs de convivialité', we want to turn social interactions into genuine and friendly experiences of sharing and wellbeing. In our culture, we want to create diverse teams in which our differences contribute to our success. Therefore, all are welcome at Pernod Ricard, regardless of your religious beliefs or personal choices on the consumption of alcohol. In our business, we work together with industry members, civil society, governments, local authorities and UN bodies to promote responsible drinking. Job Posting End Date: 2025-08-31 Target Hire Date: 2025-11-01 Target End Date: About Us Pernod Ricard is a worldwide leader in the spirits industry, with consolidated sales of €11.6 Billion in 2024, blending traditional craftsmanship, state-of-the-art brand development, and global distribution technologies. Our comprehensive portfolio of premium brands includes Absolut vodka, Ricard pastis, Ballantine's, Chivas Regal, Royal Salute, and The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater gin, Malibu liqueur and Mumm and Perrier-Jouët champagnes. We are a business with a soul: a company with family values, deeply rooted in our terroirs and legacy . click apply for full job details
Authentication failed, please verify that you entered the correct authentication credentials. Password reset link will be sent to your email address. Save your favourite developments and properties View your recent searches and viewing history Use our online mortgage and Help to Buy calculator Access your home information once reserved Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need. For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Main purpose of the role We have an exciting opportunity for a HR Manager/HR Business Partner to join us, working to support the management teams at all levels in our Yorkshire East region and our Central Services (Head Office) functions. The main base of the role will be at our head office at Lakeside, Doncaster, with travel to sites within the Yorkshire East region where required. Reporting into the Head of HR Operations, the HR Manager will also support the senior HR team with the design and delivery of the People Strategy, driving the people agenda and leading on the implementation of group initiatives and projects. The successful candidate will support attraction, development, and retention initiatives within their designated areas of responsibility. They will lead in the resolution of complex or highly sensitive employee relations cases and will be responsible for embedding a consistent approach to the HR practices across the business. HS&S Responsibilities To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about providing an excellent HR service, with the confidence, judgement, and objectivity to be able to work with senior leaders and challenge where appropriate. They will be collaborative with excellent interpersonal and communication skills, whilst acting with discretion and diplomacy. They will be creative with the ability to adapt to changing circumstances, whilst making controlled responses in potentially pressurised situations. The ideal candidate will have a straightforward approach, commercially focussed, with the ability to manage upwards. The successful candidate will be a strong HR generalist, with proven business partnering experience and ideally with multi-site experience at a similar level. They will need to be confident in managing employee relations and have a thorough understanding of employment law, with up-to-date knowledge of leading HR thinking and practice. A full UK driving licence is required due to the travel required within the role. If this sounds like you, please apply now. As the above is not an exhaustive list of responsibilities, for more information including a full job description and person specification, please contact emailprotected . Why work for us? At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers. Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year. Bonus Scheme - Our annual bonus scheme is linked to team and company performance. Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out. Trust - We encourage you to come up with ideas and get the most out of your job with us. Development - we offer genuine development opportunities to progress your career. Our values Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement. Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job. Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs. Reference: KMH/CN/1792 Hours: 37.5 hours per week, Monday to Friday Location: Doncaster, DN5 4PL Employer: Keepmoat Homes, Central Services Job type: Full Time, Permanent Closing date: 05/08/2025 Do you hold right to work in the UK without requiring sponsorship? Where did you hear about this role? Your preferences To be the first to hear about new developments and releases, special offers and exclusive events, please select your marketing preferences below. We will treat your data with respect and you can unsubscribe at any time. You can read our privacy notice here . Please select your marketing preferences: To be the first to hear about new developments and releases, special offers and exclusive events, please select your marketing preferences below. We will treat your data with respect and you can unsubscribe at any time. You can read our privacy notice here . Please select your marketing preferences: Email Telephone SMS The Waterfront, Lakeside Boulevard, Doncaster DN4 5PL
Aug 06, 2025
Full time
Authentication failed, please verify that you entered the correct authentication credentials. Password reset link will be sent to your email address. Save your favourite developments and properties View your recent searches and viewing history Use our online mortgage and Help to Buy calculator Access your home information once reserved Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need. For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Main purpose of the role We have an exciting opportunity for a HR Manager/HR Business Partner to join us, working to support the management teams at all levels in our Yorkshire East region and our Central Services (Head Office) functions. The main base of the role will be at our head office at Lakeside, Doncaster, with travel to sites within the Yorkshire East region where required. Reporting into the Head of HR Operations, the HR Manager will also support the senior HR team with the design and delivery of the People Strategy, driving the people agenda and leading on the implementation of group initiatives and projects. The successful candidate will support attraction, development, and retention initiatives within their designated areas of responsibility. They will lead in the resolution of complex or highly sensitive employee relations cases and will be responsible for embedding a consistent approach to the HR practices across the business. HS&S Responsibilities To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about providing an excellent HR service, with the confidence, judgement, and objectivity to be able to work with senior leaders and challenge where appropriate. They will be collaborative with excellent interpersonal and communication skills, whilst acting with discretion and diplomacy. They will be creative with the ability to adapt to changing circumstances, whilst making controlled responses in potentially pressurised situations. The ideal candidate will have a straightforward approach, commercially focussed, with the ability to manage upwards. The successful candidate will be a strong HR generalist, with proven business partnering experience and ideally with multi-site experience at a similar level. They will need to be confident in managing employee relations and have a thorough understanding of employment law, with up-to-date knowledge of leading HR thinking and practice. A full UK driving licence is required due to the travel required within the role. If this sounds like you, please apply now. As the above is not an exhaustive list of responsibilities, for more information including a full job description and person specification, please contact emailprotected . Why work for us? At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers. Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year. Bonus Scheme - Our annual bonus scheme is linked to team and company performance. Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out. Trust - We encourage you to come up with ideas and get the most out of your job with us. Development - we offer genuine development opportunities to progress your career. Our values Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement. Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job. Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs. Reference: KMH/CN/1792 Hours: 37.5 hours per week, Monday to Friday Location: Doncaster, DN5 4PL Employer: Keepmoat Homes, Central Services Job type: Full Time, Permanent Closing date: 05/08/2025 Do you hold right to work in the UK without requiring sponsorship? Where did you hear about this role? Your preferences To be the first to hear about new developments and releases, special offers and exclusive events, please select your marketing preferences below. We will treat your data with respect and you can unsubscribe at any time. You can read our privacy notice here . Please select your marketing preferences: To be the first to hear about new developments and releases, special offers and exclusive events, please select your marketing preferences below. We will treat your data with respect and you can unsubscribe at any time. You can read our privacy notice here . Please select your marketing preferences: Email Telephone SMS The Waterfront, Lakeside Boulevard, Doncaster DN4 5PL
The role is part of the Collections and Recoveries team within Risk Services supporting Asset Finance, and or, Retail Mortgage customers. The role is primarily responsible for pro-active management of cases in arrears, assessing customer circumstances and where appropriate, offering solutions (including tailored forbearance) to mitigate losses and deliver good customer outcomes; this includes the management of late arrears cases and liaison with external solicitors where enforcement action has commenced. This role requires a high level of communication, negotiation skills, and a thorough understanding of banking regulations relating to customers experiencing payment difficulties, including Consumer Duty. Key Role Responsibilities Engage with customers experiencing payment difficulties to understand their circumstances, assess their individual needs, agree appropriate forbearance whilst ensuring good customer outcomes are delivered. Delivering good customer outcomes is central to the FCA's expectations of firms' conduct and that all colleagues will be required to demonstrate a knowledge of this key operating principle and actions taken are aligned to Consumer Duty requirements. Demonstrates a full understanding of FCA regulation, including CONC and MCOB, as it affects the management of customer accounts. Manage and support vulnerable customers in line with company policy. Operate within a set of delegated authorities as defined by the business. Maintain accurate and complete customer records, including detailed rationale to support decision making. Escalate potential issues or risks to the Collections Manager and/or the Head of Collections & Recoveries, in a prompt and effective manner. To minimise the number of repetitive enquiries from customers, adopting a 'getting it right first time' approach. In situations where forbearance has been exhausted, assess whether it would be appropriate to commence enforcement action to take possession and then sell our asset. Liaise with internal and external colleagues/contacts, may include external solicitors and asset managers where enforcement / repossessions proceedings have commenced. Provide recommendations for improvements to processes, systems, procedures and controls. Provide administrative support such as managing a generic mailbox, managing referrals from outsourced service providers and other ad-hoc duties. The Person Proven track record and at least 2 years' experience in dealing with Collections and Recoveries accounts in a Banking environment. Knowledge of the Asset Finance and or Residential Mortgage Collections & Recoveries industry is preferred. Experience of liaising with third parties, for example solicitors, receivers and asset managers. Understanding of the regulatory environment and in particular Consumer Duty, MCOB and CONC. Interpersonal Skills and Competencies Computer literate, PC skills including MS Excel and Word. Customer-focused approach. Strong communication, in particular listening skills and communicating with clarity. Problem solving and initiative. Planning, organising, flexibility and reliability. Negotiating and influencing skills. Adaptable and flexible. Ability to work with minimal supervision. Excellent planning and organisational skills. Enthusiastic "can do" attitude. Able to work under pressure and to tight deadlines. Accuracy and attention to detail. Ability to establish effective working relationships at all levels. May be required to travel to other Shawbrook premises Permanent / 37.5-hour week. Able to work extended hours on occasions when required. Flexible working approach between office and working from home. The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Aug 06, 2025
Full time
The role is part of the Collections and Recoveries team within Risk Services supporting Asset Finance, and or, Retail Mortgage customers. The role is primarily responsible for pro-active management of cases in arrears, assessing customer circumstances and where appropriate, offering solutions (including tailored forbearance) to mitigate losses and deliver good customer outcomes; this includes the management of late arrears cases and liaison with external solicitors where enforcement action has commenced. This role requires a high level of communication, negotiation skills, and a thorough understanding of banking regulations relating to customers experiencing payment difficulties, including Consumer Duty. Key Role Responsibilities Engage with customers experiencing payment difficulties to understand their circumstances, assess their individual needs, agree appropriate forbearance whilst ensuring good customer outcomes are delivered. Delivering good customer outcomes is central to the FCA's expectations of firms' conduct and that all colleagues will be required to demonstrate a knowledge of this key operating principle and actions taken are aligned to Consumer Duty requirements. Demonstrates a full understanding of FCA regulation, including CONC and MCOB, as it affects the management of customer accounts. Manage and support vulnerable customers in line with company policy. Operate within a set of delegated authorities as defined by the business. Maintain accurate and complete customer records, including detailed rationale to support decision making. Escalate potential issues or risks to the Collections Manager and/or the Head of Collections & Recoveries, in a prompt and effective manner. To minimise the number of repetitive enquiries from customers, adopting a 'getting it right first time' approach. In situations where forbearance has been exhausted, assess whether it would be appropriate to commence enforcement action to take possession and then sell our asset. Liaise with internal and external colleagues/contacts, may include external solicitors and asset managers where enforcement / repossessions proceedings have commenced. Provide recommendations for improvements to processes, systems, procedures and controls. Provide administrative support such as managing a generic mailbox, managing referrals from outsourced service providers and other ad-hoc duties. The Person Proven track record and at least 2 years' experience in dealing with Collections and Recoveries accounts in a Banking environment. Knowledge of the Asset Finance and or Residential Mortgage Collections & Recoveries industry is preferred. Experience of liaising with third parties, for example solicitors, receivers and asset managers. Understanding of the regulatory environment and in particular Consumer Duty, MCOB and CONC. Interpersonal Skills and Competencies Computer literate, PC skills including MS Excel and Word. Customer-focused approach. Strong communication, in particular listening skills and communicating with clarity. Problem solving and initiative. Planning, organising, flexibility and reliability. Negotiating and influencing skills. Adaptable and flexible. Ability to work with minimal supervision. Excellent planning and organisational skills. Enthusiastic "can do" attitude. Able to work under pressure and to tight deadlines. Accuracy and attention to detail. Ability to establish effective working relationships at all levels. May be required to travel to other Shawbrook premises Permanent / 37.5-hour week. Able to work extended hours on occasions when required. Flexible working approach between office and working from home. The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
An Underwriting Support role is critical within the Underwriting and Post Offer/Completions Operational Teams of StrideUp. The position sits within the Operational Function of StrideUp, and the role holder will report directly to the Underwriting Team Manager. Key responsibilities encompass the whole journey for applications submitted either via our Brokers or directly from our customers for both Residential Home Purchase Plans and Buy to Let finance. Irrespective of the distribution route, the Underwriting Support team member will work closely with the Underwriting Team Manager and the Underwriters, to enable applications to progress through the Underwriting stage through to Offer. Ultimately, ensuring the application is handed over to the Post Offer and Completions team in a timely manner. The Underwriting Support role provides the opportunity to contribute substantially to StrideUp's values of promoting responsible lending and customer-centric Home Purchase Plans. The Underwriting Support role is key in driving cases and applications through the application process from a DIP (Decision in Principle) submission, through to taking the application into the Solicitor and conveyancing stage of a Home Purchase or Buy to Let purchase plan. Underwriting - support the Underwriters with tasks that do not require a lending mandate Work closely with the Underwriting Team Manager to keep up to date with sales vs business target Full awareness of all AML considerations. A full working knowledge of StrideUp's AML requirements is essential to mitigate any risk. Ensure that all applications, regardless of type or stage, are worked within agreed SLAs Keep up to date with product and process changes to ensure the correct outcome is reached Prepare new Fees Paid for both Residential Home Purchase Plans & Buy To Let Purchase Plans - completing Land Registration checks, Energy Performance Certificates validity, and instructing valuations Valuations - when the valuation on a property has been completed, assess the valuation and clearly document the findings, alerting the Underwriter to any concerns or anomalies to the original instruction Valuation Fees - send relevant invoices as requested Product Fee - send relevant invoices and ensure payment within the specific timeframe Signed Offer- ensure these are completed by customer within the expiry date of the Offer to ensure the Offer remains valid Product Transfers -utilise StrideUp's contact strategy of 90,60,30 day timetable and send options to customers Assessing Residential DIPs (Decision in Principle) - applications that have not been automatically accepted on the system - ensuring affordability and criteria is met Assessing Broker DIPs (Decision In Principle) - ensuring affordability and criteria is met Generating Financial Information Statements(FIS) for Brokers CRA searches as appropriate Accept challenges and Ad-hoc project work to support the business growth Top Skills/Experience Required Experience of preparing case files for Underwriters Working within a Financial Services environment Working within an environment where SLAs are key to success Working knowledge of regulatory requirements (e.g. MCOB and Responsible Lending,and mortgage/HPP industry awareness would be an advantage Experience of managing a pipeline of cases Excellent verbal and written communication skills Salary: up to £32,500 25 days annual holiday Annual L&D budget 3% pension contribution Monthly socials Central London location (this is an hybrid role with an expectation of at least 3 days in the office) Friendly and informal startup environment with a focus on performance and impact Equal Opportunity Employer StrideUp is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. We celebrate the diversity of our team and encourage applications from all individuals, regardless of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, age, marital status, pregnancy, or any other characteristic. We welcome applicants from all backgrounds and look forward to seeing how you can contribute to our mission.
Aug 06, 2025
Full time
An Underwriting Support role is critical within the Underwriting and Post Offer/Completions Operational Teams of StrideUp. The position sits within the Operational Function of StrideUp, and the role holder will report directly to the Underwriting Team Manager. Key responsibilities encompass the whole journey for applications submitted either via our Brokers or directly from our customers for both Residential Home Purchase Plans and Buy to Let finance. Irrespective of the distribution route, the Underwriting Support team member will work closely with the Underwriting Team Manager and the Underwriters, to enable applications to progress through the Underwriting stage through to Offer. Ultimately, ensuring the application is handed over to the Post Offer and Completions team in a timely manner. The Underwriting Support role provides the opportunity to contribute substantially to StrideUp's values of promoting responsible lending and customer-centric Home Purchase Plans. The Underwriting Support role is key in driving cases and applications through the application process from a DIP (Decision in Principle) submission, through to taking the application into the Solicitor and conveyancing stage of a Home Purchase or Buy to Let purchase plan. Underwriting - support the Underwriters with tasks that do not require a lending mandate Work closely with the Underwriting Team Manager to keep up to date with sales vs business target Full awareness of all AML considerations. A full working knowledge of StrideUp's AML requirements is essential to mitigate any risk. Ensure that all applications, regardless of type or stage, are worked within agreed SLAs Keep up to date with product and process changes to ensure the correct outcome is reached Prepare new Fees Paid for both Residential Home Purchase Plans & Buy To Let Purchase Plans - completing Land Registration checks, Energy Performance Certificates validity, and instructing valuations Valuations - when the valuation on a property has been completed, assess the valuation and clearly document the findings, alerting the Underwriter to any concerns or anomalies to the original instruction Valuation Fees - send relevant invoices as requested Product Fee - send relevant invoices and ensure payment within the specific timeframe Signed Offer- ensure these are completed by customer within the expiry date of the Offer to ensure the Offer remains valid Product Transfers -utilise StrideUp's contact strategy of 90,60,30 day timetable and send options to customers Assessing Residential DIPs (Decision in Principle) - applications that have not been automatically accepted on the system - ensuring affordability and criteria is met Assessing Broker DIPs (Decision In Principle) - ensuring affordability and criteria is met Generating Financial Information Statements(FIS) for Brokers CRA searches as appropriate Accept challenges and Ad-hoc project work to support the business growth Top Skills/Experience Required Experience of preparing case files for Underwriters Working within a Financial Services environment Working within an environment where SLAs are key to success Working knowledge of regulatory requirements (e.g. MCOB and Responsible Lending,and mortgage/HPP industry awareness would be an advantage Experience of managing a pipeline of cases Excellent verbal and written communication skills Salary: up to £32,500 25 days annual holiday Annual L&D budget 3% pension contribution Monthly socials Central London location (this is an hybrid role with an expectation of at least 3 days in the office) Friendly and informal startup environment with a focus on performance and impact Equal Opportunity Employer StrideUp is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. We celebrate the diversity of our team and encourage applications from all individuals, regardless of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, age, marital status, pregnancy, or any other characteristic. We welcome applicants from all backgrounds and look forward to seeing how you can contribute to our mission.
We are seeking a detail-oriented and commercially minded Commercial Underwriter to join our growing Buy-to-Let team. In this role, you will be responsible for assessing, underwriting, and making credit decisions on a range of BTL mortgage applications, including individual and portfolio landlords. This is a critical role within our lending operation, ensuring each deal aligns with our credit risk appetite and regulatory standards. Key Responsibilities Assess and underwrite Buy-to-Let mortgage applications in line with company credit policy and risk appetite. Evaluate borrower creditworthiness, rental income sufficiency, and overall deal viability. Review property valuations and ensure properties meet lending criteria (e.g., condition, location, type, tenant profile). Apply appropriate stress testing and affordability checks in line with PRA and internal guidelines. Identify and investigate potential risks, fraud indicators, or policy exceptions. Work closely with brokers, BDMs (Business Development Managers), surveyors, solicitors, and internal teams to progress applications efficiently. Maintain accurate records and ensure all decisions are clearly documented. Escalate cases exceeding individual mandate or involving complex risk to the Credit Committee. Keep up to date with changes in lending policy, regulation, and the BTL market landscape. Skills & Experience Proven experience in mortgage underwriting, ideally within the BTL or commercial property sector. Strong understanding of credit risk, income assessment (including rental income), and property valuations. Familiarity with PRA rules for BTL lending and portfolio landlord assessments. Ability to work independently and make sound credit decisions within mandate. Excellent analytical, organisational, and communication skills. Strong attention to detail and a methodical approach to work. Preferred Qualifications CeMAP or equivalent industry qualification (preferred but not essential). Prior experience underwriting complex or portfolio BTL applications. What We Offer Competitive salary & discretionary bonus Pension & benefits package Career development support and training Collaborative and supportive team environment
Aug 05, 2025
Full time
We are seeking a detail-oriented and commercially minded Commercial Underwriter to join our growing Buy-to-Let team. In this role, you will be responsible for assessing, underwriting, and making credit decisions on a range of BTL mortgage applications, including individual and portfolio landlords. This is a critical role within our lending operation, ensuring each deal aligns with our credit risk appetite and regulatory standards. Key Responsibilities Assess and underwrite Buy-to-Let mortgage applications in line with company credit policy and risk appetite. Evaluate borrower creditworthiness, rental income sufficiency, and overall deal viability. Review property valuations and ensure properties meet lending criteria (e.g., condition, location, type, tenant profile). Apply appropriate stress testing and affordability checks in line with PRA and internal guidelines. Identify and investigate potential risks, fraud indicators, or policy exceptions. Work closely with brokers, BDMs (Business Development Managers), surveyors, solicitors, and internal teams to progress applications efficiently. Maintain accurate records and ensure all decisions are clearly documented. Escalate cases exceeding individual mandate or involving complex risk to the Credit Committee. Keep up to date with changes in lending policy, regulation, and the BTL market landscape. Skills & Experience Proven experience in mortgage underwriting, ideally within the BTL or commercial property sector. Strong understanding of credit risk, income assessment (including rental income), and property valuations. Familiarity with PRA rules for BTL lending and portfolio landlord assessments. Ability to work independently and make sound credit decisions within mandate. Excellent analytical, organisational, and communication skills. Strong attention to detail and a methodical approach to work. Preferred Qualifications CeMAP or equivalent industry qualification (preferred but not essential). Prior experience underwriting complex or portfolio BTL applications. What We Offer Competitive salary & discretionary bonus Pension & benefits package Career development support and training Collaborative and supportive team environment
Are you a CeMAP qualified Mortgage Advisor looking for an exciting opportunity in Manchester? Our client, a market-leading financial platform, is seeking a talented individual to join their Second Charge Mortgage team. With the backing of a global success story and a commitment to user-centric financial well-being, this is your chance to be part of something big. With an OTE of 60k - 70k and a basic salary of up to 42k, this role offers a fantastic earning potential. You'll also receive a 3k sign-on bonus to help you get started. Enjoy the flexibility of a hybrid work environment, with two days in the office and three days working from home after probation. Our client is a leader in the credit score and financial management sector, with a presence in multiple countries and over 24 million users globally. They are committed to leveraging technology to empower users to make positive financial decisions, and they pride themselves on a culture that values innovation, inclusivity, and personal growth. As a Mortgage Advisor, you will: Contact qualified leads and assess customer applications. Deliver tailored, compliant mortgage recommendations. Provide expert advice on second charge mortgages. Stay informed on lender criteria and industry regulations. Build strong relationships with customers. Exceed sales targets while ensuring excellent customer experience. Collaborate with a team of case managers. Contribute ideas for continuous improvement. Package and Benefits: The Mortgage Advisor role comes with an attractive package: Annual salary of up to 42k with an OTE of 60k - 70k. 3k sign-on bonus. 25 paid holidays plus a birthday "duvet day". Hybrid work environment. Private health and dental cover. Life assurance and pension scheme. Access to learning and development opportunities. Various employee perks, including a dog-friendly office and free snacks. The ideal Mortgage Advisor will have: CeMAP 1 qualification and at least 2 years of sales experience. A performance-driven mindset focused on customer satisfaction. Strong knowledge of mortgage products and industry regulations. Excellent organisational skills and communication abilities. Flexibility to work shifts and adapt to customer needs. If you're ready to take your career as a Mortgage Advisor, Secured Loan Advisor, Second Charge Advisor to the next level with a dynamic and innovative company, apply now and be part of a team that's shaping the future of financial well-being. Alternatively call Jenni on (phone number removed) for more information. JL_FIN
Aug 03, 2025
Full time
Are you a CeMAP qualified Mortgage Advisor looking for an exciting opportunity in Manchester? Our client, a market-leading financial platform, is seeking a talented individual to join their Second Charge Mortgage team. With the backing of a global success story and a commitment to user-centric financial well-being, this is your chance to be part of something big. With an OTE of 60k - 70k and a basic salary of up to 42k, this role offers a fantastic earning potential. You'll also receive a 3k sign-on bonus to help you get started. Enjoy the flexibility of a hybrid work environment, with two days in the office and three days working from home after probation. Our client is a leader in the credit score and financial management sector, with a presence in multiple countries and over 24 million users globally. They are committed to leveraging technology to empower users to make positive financial decisions, and they pride themselves on a culture that values innovation, inclusivity, and personal growth. As a Mortgage Advisor, you will: Contact qualified leads and assess customer applications. Deliver tailored, compliant mortgage recommendations. Provide expert advice on second charge mortgages. Stay informed on lender criteria and industry regulations. Build strong relationships with customers. Exceed sales targets while ensuring excellent customer experience. Collaborate with a team of case managers. Contribute ideas for continuous improvement. Package and Benefits: The Mortgage Advisor role comes with an attractive package: Annual salary of up to 42k with an OTE of 60k - 70k. 3k sign-on bonus. 25 paid holidays plus a birthday "duvet day". Hybrid work environment. Private health and dental cover. Life assurance and pension scheme. Access to learning and development opportunities. Various employee perks, including a dog-friendly office and free snacks. The ideal Mortgage Advisor will have: CeMAP 1 qualification and at least 2 years of sales experience. A performance-driven mindset focused on customer satisfaction. Strong knowledge of mortgage products and industry regulations. Excellent organisational skills and communication abilities. Flexibility to work shifts and adapt to customer needs. If you're ready to take your career as a Mortgage Advisor, Secured Loan Advisor, Second Charge Advisor to the next level with a dynamic and innovative company, apply now and be part of a team that's shaping the future of financial well-being. Alternatively call Jenni on (phone number removed) for more information. JL_FIN
Four Squared Recruitment Ltd
Worcester, Worcestershire
Conveyancing Paralegal Assistant £23-£25,500 About the Opportunity Four Squared Recruitment is excited to be working with a fantastic Worcester based Legal Practice. You will be joining a supportive and welcoming team, with brilliant opportunities to progress through the department. The Role As a Conveyancing Paralegal Assistant, you will be supporting the Conveyancing team. You will play a vital role in providing legal assistance and support to the team Leader/Conveyancing Manager. There is the additional role of supporting other office if required. Key Responsibilities Audio typing of correspondence and legal documents using MS Word and case management and digital dictation. Provide secretarial services to fee earners (updating diaries, preparing documentation, sending out initial standard letters) Provide training and supervision to trainee paralegals/junior secretaries and conveyancing assistants new to the team Prepare ROT/COT (to be checked by fee earner) Request Title Deeds and Redemption Statements Filing: making up new files; input new matters, changes of address, etc., on computer system; close files when filleted by fee earner Preparing files for purchase interview including typing of mortgage deeds, transfer, SDLT Forms, drafting completion statements and preparing completion files; statements/correspondence/discharge forms, SDLT forms What We're Looking For Knowledge of the procedures involved in conveyancing transactions, to include sale and purchase Previous experience in a legal or professional environment preferred Minimum of four GCSE's (including English) Ability to remain calm under pressure whilst working to tight deadlines Competent in the use of ICT; Outlook MS Word and Excel. Previous experience on case management and legal software an advantage but not essential Additional legal studies/qualification an advantage but not essential If you're ready to explore this exciting new job venture with the opportunity to develop and progress in the department, get in touch with Ciara Heffernan at Four Squared Recruitment - (url removed) (phone number removed)
Aug 03, 2025
Full time
Conveyancing Paralegal Assistant £23-£25,500 About the Opportunity Four Squared Recruitment is excited to be working with a fantastic Worcester based Legal Practice. You will be joining a supportive and welcoming team, with brilliant opportunities to progress through the department. The Role As a Conveyancing Paralegal Assistant, you will be supporting the Conveyancing team. You will play a vital role in providing legal assistance and support to the team Leader/Conveyancing Manager. There is the additional role of supporting other office if required. Key Responsibilities Audio typing of correspondence and legal documents using MS Word and case management and digital dictation. Provide secretarial services to fee earners (updating diaries, preparing documentation, sending out initial standard letters) Provide training and supervision to trainee paralegals/junior secretaries and conveyancing assistants new to the team Prepare ROT/COT (to be checked by fee earner) Request Title Deeds and Redemption Statements Filing: making up new files; input new matters, changes of address, etc., on computer system; close files when filleted by fee earner Preparing files for purchase interview including typing of mortgage deeds, transfer, SDLT Forms, drafting completion statements and preparing completion files; statements/correspondence/discharge forms, SDLT forms What We're Looking For Knowledge of the procedures involved in conveyancing transactions, to include sale and purchase Previous experience in a legal or professional environment preferred Minimum of four GCSE's (including English) Ability to remain calm under pressure whilst working to tight deadlines Competent in the use of ICT; Outlook MS Word and Excel. Previous experience on case management and legal software an advantage but not essential Additional legal studies/qualification an advantage but not essential If you're ready to explore this exciting new job venture with the opportunity to develop and progress in the department, get in touch with Ciara Heffernan at Four Squared Recruitment - (url removed) (phone number removed)
What to expect as a Sales Progressor Register client details Chase key stakeholders throughout the home buying process: Mortgage advisers or lenders Solicitors Your buyer The vendor (client selling the house) Surveyors Any other key parts to the process Gather required documents to complete the sale Identification Mortgage agreement Required insurance policies Manage the home buying process to ensure successful completion What you need to bring to the table Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process A reputation for delivering outstanding customer service Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry Passionate about haart, our values and processes A hunger to earn. A drive to work hard and reap the rewards from your dedication As a Sales Progressor, we would expect you to; be able to pick up client relationships, to manage multiple cases at one time and effectively communicate with and update your key stakeholders within the home buying process to ensure a smooth completion What's on offer to you Basic annual salary is between £17,500 to £22,000 (Depending on experience) Move Manager Scheme - Quarterly bonuses for successfully converting a % of the pipeline: 80% - £250 90% - £(Apply online only)% - £750 Dedicated training and coaching to support your ongoing development A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level Are you good at? Engaging with people from all walks of life. You're able to hold conversations to establish their needs and wants. You communicate effectively through email, phone and face to face Spinning a lot of plates, you've mastered multitasking and excel managing numerous responsibilities and tasks Being a Team Player Wanting to do an excellent job, not just for you but for the team and most importantly your customer Believing in yourself and your abilities - and not being afraid to show it The finer details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: 1. Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) 2. We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need 1. Proof of Address 2. National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website
Aug 01, 2025
Full time
What to expect as a Sales Progressor Register client details Chase key stakeholders throughout the home buying process: Mortgage advisers or lenders Solicitors Your buyer The vendor (client selling the house) Surveyors Any other key parts to the process Gather required documents to complete the sale Identification Mortgage agreement Required insurance policies Manage the home buying process to ensure successful completion What you need to bring to the table Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process A reputation for delivering outstanding customer service Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry Passionate about haart, our values and processes A hunger to earn. A drive to work hard and reap the rewards from your dedication As a Sales Progressor, we would expect you to; be able to pick up client relationships, to manage multiple cases at one time and effectively communicate with and update your key stakeholders within the home buying process to ensure a smooth completion What's on offer to you Basic annual salary is between £17,500 to £22,000 (Depending on experience) Move Manager Scheme - Quarterly bonuses for successfully converting a % of the pipeline: 80% - £250 90% - £(Apply online only)% - £750 Dedicated training and coaching to support your ongoing development A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level Are you good at? Engaging with people from all walks of life. You're able to hold conversations to establish their needs and wants. You communicate effectively through email, phone and face to face Spinning a lot of plates, you've mastered multitasking and excel managing numerous responsibilities and tasks Being a Team Player Wanting to do an excellent job, not just for you but for the team and most importantly your customer Believing in yourself and your abilities - and not being afraid to show it The finer details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: 1. Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) 2. We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need 1. Proof of Address 2. National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
Aug 01, 2025
Full time
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
Salary : 26k rising to 29,460. Location : Nantwich Based Office, Hybrid working (1 day from home) Hours : Working Hours: 08:45 - 17:15 Monday to Thursday, 07:45 - 16:15 on Friday, with a 1 hour lunchbreak. We are on the hunt for a Assistant Commercial Manager for a hybrid role in Nantwich. You will be working in a close team environment which is friendly & supportive. The Assistant Commercial Manager will have experience in Mortgages, secured loans or bridging finance or a similar field & have excellent organisation skills while being able to manage their own caseload. They must be confident liaising with our clients & lenders to ensure the deal progresses to completion. In return for your efforts you will be paid a basic salary of 26,000 which will increase after 18 months to 29,460. Our client is keen to reward & celebrate wins. There are lots of sociable events, opportunities for development & unwavering support, working within a tight knit team. If you have a Financial Administration background & are looking for a new exciting opportunity, please apply today & we will be in touch.
Jul 30, 2025
Full time
Salary : 26k rising to 29,460. Location : Nantwich Based Office, Hybrid working (1 day from home) Hours : Working Hours: 08:45 - 17:15 Monday to Thursday, 07:45 - 16:15 on Friday, with a 1 hour lunchbreak. We are on the hunt for a Assistant Commercial Manager for a hybrid role in Nantwich. You will be working in a close team environment which is friendly & supportive. The Assistant Commercial Manager will have experience in Mortgages, secured loans or bridging finance or a similar field & have excellent organisation skills while being able to manage their own caseload. They must be confident liaising with our clients & lenders to ensure the deal progresses to completion. In return for your efforts you will be paid a basic salary of 26,000 which will increase after 18 months to 29,460. Our client is keen to reward & celebrate wins. There are lots of sociable events, opportunities for development & unwavering support, working within a tight knit team. If you have a Financial Administration background & are looking for a new exciting opportunity, please apply today & we will be in touch.
Looking for your next challenge HellermannTyton is hiring an Interim HR Manager to join our team in Manchester. Job Type: Full Time, Fixed Term Contract until 31st August 2026 Location: Manchester, M22 4TY Salary: Competitive Working Hours: Monday Friday with early finish Friday About Us: At HellermannTyton, we re more than just a leading manufacturer - we re a trusted global partner in cable management, data connectivity, and network infrastructure solutions. Since 1935, our mission has been to provide innovative solutions for all cable management needs with customer satisfaction as our priority. Our portfolio includes more than 75,000 items, and we operate 15 world-class manufacturing facilities in 38 countries, employing over 6,000 people. You will be joining a business with ambitious growth plans, currently undergoing a period of change to enhance our performance and seize every opportunity for greater success. We strive to be elite and are looking for individuals who share this vision. Interim HR Manager The Role: As the HR Manager for our Manchester site, you will lead the local HR team and be the primary HR partner to the Site Director and functional leadership. You will manage the day-to-day delivery of HR services while also playing a key role in shaping the people agenda at site level. The role focuses on employee relations, absence management, and recruitment, while ensuring full compliance with employment legislation and HellermannTyton s policies. You will report directly to the Head of HR UK & Ireland and work closely with the wider HR function. Interim HR Manager Key Responsibilities: - Act as a strategic HR partner to the Site Director at Manchester and other functional leaders - Build strong relationships with functional leaders to understand business needs and deliver proactive HR solutions - Manage all aspects of employee relations, including disciplinary, grievance, and performance management cases - Drive recruitment activity across the site, ensuring efficient hiring processes and the attraction of high-quality talent - Monitor and manage absence trends, supporting managers with interventions to reduce absenteeism - Oversee accurate HR-to-payroll data transfer, ensuring timely updates and error-free processing for all employee changes Interim HR Manager You: - CIPD Level 5 qualified or working towards (Level 7 desirable) or relevant experience - Excellent interpersonal and communication skills - Proven experience in a generalist HR role, ideally within a manufacturing or industrial environment - Strong working knowledge of UK employment law and HR policies and procedures - Demonstrable experience handling complex employee relations cases - Experience managing or mentoring HR team members - Competent in using HR systems and Microsoft Office applications - Ability to interpret HR data and use insights to support decision-making - Flexibility travel between sites is key Benefits: - Enhanced annual leave - Enhanced family-friendly leave policies - An enhanced sick pay scheme - Comprehensive mental health and wellbeing support, including access to counselling, an employee assistance programme, mortgage brokering services, and additional resources for you and your family - Free on-site car parking - Subsidised canteen facilities at our larger locations We operate a strict Preferred Supplier List for recruitment agencies and are not currently seeking additional partners. Any CVs submitted speculatively by agencies outside of our PSL will be treated as a gift, and no fees will be payable. To submit your CV for this Interim HR Manager opportunity click Apply now!
Jul 24, 2025
Contractor
Looking for your next challenge HellermannTyton is hiring an Interim HR Manager to join our team in Manchester. Job Type: Full Time, Fixed Term Contract until 31st August 2026 Location: Manchester, M22 4TY Salary: Competitive Working Hours: Monday Friday with early finish Friday About Us: At HellermannTyton, we re more than just a leading manufacturer - we re a trusted global partner in cable management, data connectivity, and network infrastructure solutions. Since 1935, our mission has been to provide innovative solutions for all cable management needs with customer satisfaction as our priority. Our portfolio includes more than 75,000 items, and we operate 15 world-class manufacturing facilities in 38 countries, employing over 6,000 people. You will be joining a business with ambitious growth plans, currently undergoing a period of change to enhance our performance and seize every opportunity for greater success. We strive to be elite and are looking for individuals who share this vision. Interim HR Manager The Role: As the HR Manager for our Manchester site, you will lead the local HR team and be the primary HR partner to the Site Director and functional leadership. You will manage the day-to-day delivery of HR services while also playing a key role in shaping the people agenda at site level. The role focuses on employee relations, absence management, and recruitment, while ensuring full compliance with employment legislation and HellermannTyton s policies. You will report directly to the Head of HR UK & Ireland and work closely with the wider HR function. Interim HR Manager Key Responsibilities: - Act as a strategic HR partner to the Site Director at Manchester and other functional leaders - Build strong relationships with functional leaders to understand business needs and deliver proactive HR solutions - Manage all aspects of employee relations, including disciplinary, grievance, and performance management cases - Drive recruitment activity across the site, ensuring efficient hiring processes and the attraction of high-quality talent - Monitor and manage absence trends, supporting managers with interventions to reduce absenteeism - Oversee accurate HR-to-payroll data transfer, ensuring timely updates and error-free processing for all employee changes Interim HR Manager You: - CIPD Level 5 qualified or working towards (Level 7 desirable) or relevant experience - Excellent interpersonal and communication skills - Proven experience in a generalist HR role, ideally within a manufacturing or industrial environment - Strong working knowledge of UK employment law and HR policies and procedures - Demonstrable experience handling complex employee relations cases - Experience managing or mentoring HR team members - Competent in using HR systems and Microsoft Office applications - Ability to interpret HR data and use insights to support decision-making - Flexibility travel between sites is key Benefits: - Enhanced annual leave - Enhanced family-friendly leave policies - An enhanced sick pay scheme - Comprehensive mental health and wellbeing support, including access to counselling, an employee assistance programme, mortgage brokering services, and additional resources for you and your family - Free on-site car parking - Subsidised canteen facilities at our larger locations We operate a strict Preferred Supplier List for recruitment agencies and are not currently seeking additional partners. Any CVs submitted speculatively by agencies outside of our PSL will be treated as a gift, and no fees will be payable. To submit your CV for this Interim HR Manager opportunity click Apply now!
Occupational Health Advisor Business Area: Group Location: Harrow Contract: Permanent Working Hours: Part time hours 2 days a week Benefits : Private Health Care, Short Term Bonus Scheme Why join us. We're constantly evolving, progressing and diversifying. And we want our people to do so too. For everyone to feel empowered, engaged and enabled. To create opportunities to move forward, climb higher and push for more. About this role. Join Our Team as an Occupational Health Advisor at Bakkavor - A Role that Makes a Difference! Are you a dedicated healthcare professional looking to make a meaningful impact? At Bakkavor, we're seeking an Occupational Health Advisor to lead our site's Occupational Health & Wellbeing Service, helping to improve the health, safety, and wellbeing of our colleagues. Occupational Health plays a critical role in supporting the long-term health of employees, ensuring workplaces are safe and conducive to physical and mental wellbeing. As an Occupational Health Advisor, you will be at the forefront of this effort-championing preventative care, managing health surveillance, and guiding colleagues through their return to work after illness or injury. In this role, you'll have the chance to directly influence the overall culture of wellbeing at Bakkavor by providing expert advice on reducing workplace risks, supporting mental health initiatives, and creating a healthier environment for all. Whether it's through managing health surveillance programs, advising on fitness for work, or collaborating with key stakeholders to develop wellness strategies, your work will have a tangible impact on the lives of hundreds of colleagues. Occupational Health is more than just compliance with regulations-it's about fostering an environment where people feel supported, valued, and able to perform their best. You'll be helping to shape a healthier workplace, improving not only attendance and productivity but also the overall quality of life for our employees. Role Accountabilities Managing health surveillance and ensuring compliance with Health & Safety legislation. Leading and developing the Occupational Health Technicians at your site. Assessing employees' fitness for work and facilitating their return to work. Implementing and driving Bakkavor's proactive Wellbeing Strategy. Working closely with HR, line managers, and external professionals to deliver holistic health services. Continuously improving our services to ensure they meet both business and employee needs. Manage health referrals from management. Provide advice and guidance to the team, acting as a key point of contact. Support site teams in absence management and compliance. Monitor and analyse health trends to drive proactive wellbeing initiatives. A day in the life. Wellbeing Strategy: Play a crucial role in shaping and implementing our health and wellbeing strategy. This includes conducting health assessments, promoting health awareness, ensuring regulatory compliance, and fostering a healthy workplace. Absence Management: Work closely with site teams and HR Business Partners (HRBPs) to manage both short and long-term employee absences, offering tailored workplace adjustments and preventative health measures. Health Surveillance: Ensure compliance with health surveillance requirements and act as an escalation point for Technicians needing advice or support. Stakeholder Collaboration: Engage with stakeholders, providing guidance and support to over 120 Wellbeing Champions, colleagues, and site teams. Lead health promotion campaigns and network with other Occupational Health Advisors to stay ahead of trends. Proactive Campaigns: Identify health trends such as musculoskeletal challenges and implement proactive campaigns to address them. Contribute to Wellbeing Month initiatives focused on mental, physical, and financial health. Process Improvement: Contribute to ongoing projects aimed at streamlining workflows, transitioning from paper-based to electronic systems, and improving communication and branding. About you. As an Occupational Health professional, your experience, skills, and qualifications will be key in shaping the future of workplace health and wellbeing at Bakkavor. We're looking for someone with a passion for employee welfare and a strong foundation in occupational health practices. Here's what makes you the perfect fit: Nursing Qualification (EN/RGN): Your nursing background provides a solid foundation in medical knowledge and patient care, enabling you to confidently assess and manage the health needs of employees. Formal Occupational Health Qualification (Level 6 Diploma/Degree): With a specialised qualification in Occupational Health, you are equipped to manage a range of workplace health challenges. Your training will enable you to deliver tailored health assessments, manage workplace risks, and ensure compliance with relevant Health & Safety legislation. Experience in Occupational Health Practice (minimum 18 months): Your practical experience means you're familiar with the unique demands of occupational health, from conducting health surveillance to advising on return-to-work programs. You've handled diverse cases, allowing you to make informed decisions that benefit both employees and the business. Awareness of Health & Safety and Employment Legislation: Your knowledge of regulations such as the Equality Act and health surveillance requirements ensures that Bakkavor remains compliant with current legal standards. You're able to apply these practically in the workplace, ensuring a safe and healthy environment for all. Effective Communication and Interpersonal Skills: Your ability to communicate complex medical information clearly to non-medical colleagues makes you a key advisor. You're able to build strong relationships with employees, HR, and management, fostering a culture of trust and wellbeing. Flexible Approach to Working Hours: In a fast-paced manufacturing environment, you're willing to work across a variety of shifts-including days, evenings, and nights-to ensure the health needs of all employees are met, no matter their schedule. Experience in Manufacturing Environments: Your experience within a manufacturing setting, especially in fast-moving consumer goods or chilled food environments, gives you a unique understanding of the occupational health challenges specific to this industry. You know how to navigate the fast pace and high demands of this type of work, ensuring the health service you provide aligns with operational needs. Full Driving Licence and Willingness to Travel: As our Occupational Health Advisor, you'll be flexible and mobile, with the ability to travel across different locations within the region. This ensures consistency and access to high-quality health services across multiple sites. Your blend of clinical expertise, strong problem-solving skills, and passion for employee welfare make you an invaluable asset to our team. You're not just delivering health services-you're contributing to the overall success and wellbeing of the entire business. Preferred: Experience in the Fast-Moving Consumer Goods or Chilled Food industries. NEBOSH qualification (advantageous but not essential). What you'll receive. As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: Life Assurance (2.5 x salary) Short Term Bonus Scheme Staff Shop Stakeholder Pension Scheme MyBargains Discount Platform Personal Accident Insurance Free Independent Mortgage Advice Employee Assistance Programme A Range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Private Medical Insurance (employee) Free Carparking Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor. We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! Find out more and apply.
Jul 23, 2025
Full time
Occupational Health Advisor Business Area: Group Location: Harrow Contract: Permanent Working Hours: Part time hours 2 days a week Benefits : Private Health Care, Short Term Bonus Scheme Why join us. We're constantly evolving, progressing and diversifying. And we want our people to do so too. For everyone to feel empowered, engaged and enabled. To create opportunities to move forward, climb higher and push for more. About this role. Join Our Team as an Occupational Health Advisor at Bakkavor - A Role that Makes a Difference! Are you a dedicated healthcare professional looking to make a meaningful impact? At Bakkavor, we're seeking an Occupational Health Advisor to lead our site's Occupational Health & Wellbeing Service, helping to improve the health, safety, and wellbeing of our colleagues. Occupational Health plays a critical role in supporting the long-term health of employees, ensuring workplaces are safe and conducive to physical and mental wellbeing. As an Occupational Health Advisor, you will be at the forefront of this effort-championing preventative care, managing health surveillance, and guiding colleagues through their return to work after illness or injury. In this role, you'll have the chance to directly influence the overall culture of wellbeing at Bakkavor by providing expert advice on reducing workplace risks, supporting mental health initiatives, and creating a healthier environment for all. Whether it's through managing health surveillance programs, advising on fitness for work, or collaborating with key stakeholders to develop wellness strategies, your work will have a tangible impact on the lives of hundreds of colleagues. Occupational Health is more than just compliance with regulations-it's about fostering an environment where people feel supported, valued, and able to perform their best. You'll be helping to shape a healthier workplace, improving not only attendance and productivity but also the overall quality of life for our employees. Role Accountabilities Managing health surveillance and ensuring compliance with Health & Safety legislation. Leading and developing the Occupational Health Technicians at your site. Assessing employees' fitness for work and facilitating their return to work. Implementing and driving Bakkavor's proactive Wellbeing Strategy. Working closely with HR, line managers, and external professionals to deliver holistic health services. Continuously improving our services to ensure they meet both business and employee needs. Manage health referrals from management. Provide advice and guidance to the team, acting as a key point of contact. Support site teams in absence management and compliance. Monitor and analyse health trends to drive proactive wellbeing initiatives. A day in the life. Wellbeing Strategy: Play a crucial role in shaping and implementing our health and wellbeing strategy. This includes conducting health assessments, promoting health awareness, ensuring regulatory compliance, and fostering a healthy workplace. Absence Management: Work closely with site teams and HR Business Partners (HRBPs) to manage both short and long-term employee absences, offering tailored workplace adjustments and preventative health measures. Health Surveillance: Ensure compliance with health surveillance requirements and act as an escalation point for Technicians needing advice or support. Stakeholder Collaboration: Engage with stakeholders, providing guidance and support to over 120 Wellbeing Champions, colleagues, and site teams. Lead health promotion campaigns and network with other Occupational Health Advisors to stay ahead of trends. Proactive Campaigns: Identify health trends such as musculoskeletal challenges and implement proactive campaigns to address them. Contribute to Wellbeing Month initiatives focused on mental, physical, and financial health. Process Improvement: Contribute to ongoing projects aimed at streamlining workflows, transitioning from paper-based to electronic systems, and improving communication and branding. About you. As an Occupational Health professional, your experience, skills, and qualifications will be key in shaping the future of workplace health and wellbeing at Bakkavor. We're looking for someone with a passion for employee welfare and a strong foundation in occupational health practices. Here's what makes you the perfect fit: Nursing Qualification (EN/RGN): Your nursing background provides a solid foundation in medical knowledge and patient care, enabling you to confidently assess and manage the health needs of employees. Formal Occupational Health Qualification (Level 6 Diploma/Degree): With a specialised qualification in Occupational Health, you are equipped to manage a range of workplace health challenges. Your training will enable you to deliver tailored health assessments, manage workplace risks, and ensure compliance with relevant Health & Safety legislation. Experience in Occupational Health Practice (minimum 18 months): Your practical experience means you're familiar with the unique demands of occupational health, from conducting health surveillance to advising on return-to-work programs. You've handled diverse cases, allowing you to make informed decisions that benefit both employees and the business. Awareness of Health & Safety and Employment Legislation: Your knowledge of regulations such as the Equality Act and health surveillance requirements ensures that Bakkavor remains compliant with current legal standards. You're able to apply these practically in the workplace, ensuring a safe and healthy environment for all. Effective Communication and Interpersonal Skills: Your ability to communicate complex medical information clearly to non-medical colleagues makes you a key advisor. You're able to build strong relationships with employees, HR, and management, fostering a culture of trust and wellbeing. Flexible Approach to Working Hours: In a fast-paced manufacturing environment, you're willing to work across a variety of shifts-including days, evenings, and nights-to ensure the health needs of all employees are met, no matter their schedule. Experience in Manufacturing Environments: Your experience within a manufacturing setting, especially in fast-moving consumer goods or chilled food environments, gives you a unique understanding of the occupational health challenges specific to this industry. You know how to navigate the fast pace and high demands of this type of work, ensuring the health service you provide aligns with operational needs. Full Driving Licence and Willingness to Travel: As our Occupational Health Advisor, you'll be flexible and mobile, with the ability to travel across different locations within the region. This ensures consistency and access to high-quality health services across multiple sites. Your blend of clinical expertise, strong problem-solving skills, and passion for employee welfare make you an invaluable asset to our team. You're not just delivering health services-you're contributing to the overall success and wellbeing of the entire business. Preferred: Experience in the Fast-Moving Consumer Goods or Chilled Food industries. NEBOSH qualification (advantageous but not essential). What you'll receive. As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: Life Assurance (2.5 x salary) Short Term Bonus Scheme Staff Shop Stakeholder Pension Scheme MyBargains Discount Platform Personal Accident Insurance Free Independent Mortgage Advice Employee Assistance Programme A Range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Private Medical Insurance (employee) Free Carparking Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor. We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! Find out more and apply.
Four Squared Recruitment Ltd
Tamworth, Staffordshire
Job Title: Experienced Mortgage Adviser / Consultant Location: Tamworth / Hybrid after training Salary: £(phone number removed) + Performance-Based Monthly Bonus Job Type: Full-Time Mon-Fri 9-5.30pm My client are an award-winning specialist finance brokerage and are looking for an experienced Mortgage Adviser to play an integral role in their growth plans and be part of an industry-leading business. They pride themselves on delivering top-tier financial solutions and exceptional customer service. As a Specialist Mortgage Adviser, you will benefit from leads generated for you. Your primary focus will be on regulated mortgage contracts for both, 1st and 2nd charge mortgages, but you will also need experience in identifying and handling specialist finance opportunities, including buy-to-let, commercial, and bridging finance. Key Responsibilities: Conduct extensive fact-find appointments with clients to understand their mortgage needs and financial position. Evaluate clients' financial information to determine eligibility for mortgage products. Provide professional, high-quality advice and recommend suitable mortgage products that meet clients' needs. Rationalize and document product choices and reasons for recommendations. Collaborate with third-party lenders and internal Case Managers to ensure timely and accurate processing of mortgage applications. Liaise with internal Quality Assurance staff to ensure compliance and continual development. Stay up-to-date with industry regulations and changes in mortgage products and services. Build and maintain relationships with clients, lenders, and other industry professionals. Requirements: Minimum of 2 years of experience as a regulated mortgage adviser. Full CeMAP (or equivalent) qualification. Proven track record of successful sales and client relationship management. Excellent communication and interpersonal skills. Strong understanding of the mortgage market and regulatory environment. Ability to work independently and as part of a team. High level of attention to detail and organizational skills. What We Offer: C ompetitive salary with a performance-based bonus structure. Comprehensive training and continuous professional development. Supportive and collaborative team environment. Opportunities for career advancement within a growing company. Access to a wide range of mortgage products and protection solutions. If you are a motivated and experienced mortgage adviser looking to take the next step in your career, please call me on (phone number removed) or email me on (url removed)
Jul 17, 2025
Full time
Job Title: Experienced Mortgage Adviser / Consultant Location: Tamworth / Hybrid after training Salary: £(phone number removed) + Performance-Based Monthly Bonus Job Type: Full-Time Mon-Fri 9-5.30pm My client are an award-winning specialist finance brokerage and are looking for an experienced Mortgage Adviser to play an integral role in their growth plans and be part of an industry-leading business. They pride themselves on delivering top-tier financial solutions and exceptional customer service. As a Specialist Mortgage Adviser, you will benefit from leads generated for you. Your primary focus will be on regulated mortgage contracts for both, 1st and 2nd charge mortgages, but you will also need experience in identifying and handling specialist finance opportunities, including buy-to-let, commercial, and bridging finance. Key Responsibilities: Conduct extensive fact-find appointments with clients to understand their mortgage needs and financial position. Evaluate clients' financial information to determine eligibility for mortgage products. Provide professional, high-quality advice and recommend suitable mortgage products that meet clients' needs. Rationalize and document product choices and reasons for recommendations. Collaborate with third-party lenders and internal Case Managers to ensure timely and accurate processing of mortgage applications. Liaise with internal Quality Assurance staff to ensure compliance and continual development. Stay up-to-date with industry regulations and changes in mortgage products and services. Build and maintain relationships with clients, lenders, and other industry professionals. Requirements: Minimum of 2 years of experience as a regulated mortgage adviser. Full CeMAP (or equivalent) qualification. Proven track record of successful sales and client relationship management. Excellent communication and interpersonal skills. Strong understanding of the mortgage market and regulatory environment. Ability to work independently and as part of a team. High level of attention to detail and organizational skills. What We Offer: C ompetitive salary with a performance-based bonus structure. Comprehensive training and continuous professional development. Supportive and collaborative team environment. Opportunities for career advancement within a growing company. Access to a wide range of mortgage products and protection solutions. If you are a motivated and experienced mortgage adviser looking to take the next step in your career, please call me on (phone number removed) or email me on (url removed)
