About FT Product & Technology Here at the Financial Times, gold-standard journalism is just the beginning. 500+-people strong, our Product & Tech team keeps us ahead of the ever-changing digital landscape by delivering cutting-edge products to over one million digital subscribers every day. Our plans for growth rely on a diverse, dedicated and dynamic group of product, tech, delivery and data specialists - everyone's welcome in this friendly, forward-thinking team. And with entrepreneurial spirit, intelligence and opportunity at every turn, there's no limit to where your FT career will take you. The role This is a new role in our Technology department. The successful post-holder will work across engineering teams responsible for the core platforms and subscription products. They will identify opportunities and work to enhance, simplify, and scale the architectures in line with our strategy and to meet the business' needs. To date, software architecture is designed and defined by engineers within each product or platform team, and is generally a collaborative effort. Growing complexity in our business and constraints introduced by pressure on the publishing and news industries require us to be robust in choosing technologies, introducing standards, being consistent, and reusing components and services wherever possible. This role will ensure alignment on key domain areas for our business such as: How the content model, and the services surrounding it, is designed both for easy retrieval and presentation, and also for ML processing. Optimising architectures and infrastructure to enhance and improve integrations between SaaS and in-house software solutions (specifically marketing, customer relationship management, and similar solutions). Key duties Be a technical authority and ensure excellence in system architecture across the FT's software platforms and product portfolio. Identify strategic requirements across the portfolio, advising the CTO, Technical Directors, and senior engineers on technical roadmaps and migration plans. Provide technical consultancy, expertise and advice to the development teams on matters of technical architecture and infrastructure developments. Assist development teams with the interpretation of platform, product and project requirements and translate these into solutions Ensure seamless integrations of domain models and components to facilitate efficient data and business flows across groups and existing architectures. Ensure that the infrastructure is fit for purpose to support the portfolio's offering with appropriate resilience, performance and flexibility. Build effective relationships with product owners, engineering teams, external suppliers and stakeholders as required. Contribute to the evolution of the FT's Technical Strategy, including setting patterns, standards, policies, and roadmaps, and incorporating relevant industry trends and technical developments. What we are looking for The necessary skills and expertise for this role are: Demonstrable experience in a senior technical role, with responsibility for defining and developing high-volume, multi-tiered, horizontally scalable online software architectures. Technical knowledge of public cloud technologies. Experience assessing and selecting IaaS and PaaS solutions based on requirements and cost effectiveness. Technical knowledge and demonstrable experience of Object Oriented Analysis and Design, Domain Driven Design and Service Oriented Architectures, as well as experience conducting code and system reviews. Experience evaluating new technologies for their appropriateness, including assessing their strategic and/or tactical benefit. Demonstrable experience translating business and feature requirements into technical specifications, ideally including content management, online media production, publishing workflow tools and services, user personalisation services, and marketing / sales technology solutions. A grasp of existing and emerging technologies and their potential to enhance the performance and shape of technical architectures and systems. Ability to communicate complex technical concepts to technical and non-technical stakeholders. Experience building effective relationships with a wide range of peers and colleagues, including working across organisational boundaries and leading capable and experienced developers without having direct management responsibility, and often in situations where divergent views are held. If you also have any experience with the preferred skills below that would be great. If not, do not worry, these are non-essential and we would still very much welcome an application from you. A background in software engineering, software design, content or data architecture, or database design and architecture. Experience breaking down large technical projects into smaller iterations to aid delivery and allow demonstration of incremental value. In-depth knowledge of data storage solutions ranging from data lakes, data warehouses, relational and nonrelational databases, columnar and graph databases. Experience of supplier management, particularly in evaluating technologies and SaaS solutions through competitive tendering processes. This role will be right for you if You have a track record of designing, developing and operating modern distributed software applications in the cloud. You can demonstrate excellent leadership across technology domains like development, quality, support, architecture and integration. You are able to tackle multiple goals simultaneously, and adjust to changing priorities You can demonstrate the ability to think and act strategically, as well as recognising when to act tactically and operationally. You have a track record of building collaborative, productive relationships with your peers and stakeholders. You can demonstrate your influencing skills. You're a great communicator, adept at conveying complex topics and adjusting your message and style to your audience. Benefits Our benefits vary depending on location, but we are committed to providing best in class perks across all our offices as well as an inclusive environment to develop your career. Examples of our benefits include; generous annual leave allowances, flexible working (including working from home), medical cover, enhanced maternity & paternity packages, subsidised gym memberships and Giving Back opportunities. Full details of our benefits can be found here . Our commitment to diversity and inclusion in the workplace The FT is committed to providing an inclusive working environment for all. We are an equal opportunities employer who seeks to recruit and appoint the best talent regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We believe that a supportive workplace is one where employees feel they can be themselves at work and have the flexibility they need to meet their personal needs. Please let us know if you require any adjustments as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements, or have any questions, please contact and a member of our team will be happy to help.
Jan 31, 2024
Full time
About FT Product & Technology Here at the Financial Times, gold-standard journalism is just the beginning. 500+-people strong, our Product & Tech team keeps us ahead of the ever-changing digital landscape by delivering cutting-edge products to over one million digital subscribers every day. Our plans for growth rely on a diverse, dedicated and dynamic group of product, tech, delivery and data specialists - everyone's welcome in this friendly, forward-thinking team. And with entrepreneurial spirit, intelligence and opportunity at every turn, there's no limit to where your FT career will take you. The role This is a new role in our Technology department. The successful post-holder will work across engineering teams responsible for the core platforms and subscription products. They will identify opportunities and work to enhance, simplify, and scale the architectures in line with our strategy and to meet the business' needs. To date, software architecture is designed and defined by engineers within each product or platform team, and is generally a collaborative effort. Growing complexity in our business and constraints introduced by pressure on the publishing and news industries require us to be robust in choosing technologies, introducing standards, being consistent, and reusing components and services wherever possible. This role will ensure alignment on key domain areas for our business such as: How the content model, and the services surrounding it, is designed both for easy retrieval and presentation, and also for ML processing. Optimising architectures and infrastructure to enhance and improve integrations between SaaS and in-house software solutions (specifically marketing, customer relationship management, and similar solutions). Key duties Be a technical authority and ensure excellence in system architecture across the FT's software platforms and product portfolio. Identify strategic requirements across the portfolio, advising the CTO, Technical Directors, and senior engineers on technical roadmaps and migration plans. Provide technical consultancy, expertise and advice to the development teams on matters of technical architecture and infrastructure developments. Assist development teams with the interpretation of platform, product and project requirements and translate these into solutions Ensure seamless integrations of domain models and components to facilitate efficient data and business flows across groups and existing architectures. Ensure that the infrastructure is fit for purpose to support the portfolio's offering with appropriate resilience, performance and flexibility. Build effective relationships with product owners, engineering teams, external suppliers and stakeholders as required. Contribute to the evolution of the FT's Technical Strategy, including setting patterns, standards, policies, and roadmaps, and incorporating relevant industry trends and technical developments. What we are looking for The necessary skills and expertise for this role are: Demonstrable experience in a senior technical role, with responsibility for defining and developing high-volume, multi-tiered, horizontally scalable online software architectures. Technical knowledge of public cloud technologies. Experience assessing and selecting IaaS and PaaS solutions based on requirements and cost effectiveness. Technical knowledge and demonstrable experience of Object Oriented Analysis and Design, Domain Driven Design and Service Oriented Architectures, as well as experience conducting code and system reviews. Experience evaluating new technologies for their appropriateness, including assessing their strategic and/or tactical benefit. Demonstrable experience translating business and feature requirements into technical specifications, ideally including content management, online media production, publishing workflow tools and services, user personalisation services, and marketing / sales technology solutions. A grasp of existing and emerging technologies and their potential to enhance the performance and shape of technical architectures and systems. Ability to communicate complex technical concepts to technical and non-technical stakeholders. Experience building effective relationships with a wide range of peers and colleagues, including working across organisational boundaries and leading capable and experienced developers without having direct management responsibility, and often in situations where divergent views are held. If you also have any experience with the preferred skills below that would be great. If not, do not worry, these are non-essential and we would still very much welcome an application from you. A background in software engineering, software design, content or data architecture, or database design and architecture. Experience breaking down large technical projects into smaller iterations to aid delivery and allow demonstration of incremental value. In-depth knowledge of data storage solutions ranging from data lakes, data warehouses, relational and nonrelational databases, columnar and graph databases. Experience of supplier management, particularly in evaluating technologies and SaaS solutions through competitive tendering processes. This role will be right for you if You have a track record of designing, developing and operating modern distributed software applications in the cloud. You can demonstrate excellent leadership across technology domains like development, quality, support, architecture and integration. You are able to tackle multiple goals simultaneously, and adjust to changing priorities You can demonstrate the ability to think and act strategically, as well as recognising when to act tactically and operationally. You have a track record of building collaborative, productive relationships with your peers and stakeholders. You can demonstrate your influencing skills. You're a great communicator, adept at conveying complex topics and adjusting your message and style to your audience. Benefits Our benefits vary depending on location, but we are committed to providing best in class perks across all our offices as well as an inclusive environment to develop your career. Examples of our benefits include; generous annual leave allowances, flexible working (including working from home), medical cover, enhanced maternity & paternity packages, subsidised gym memberships and Giving Back opportunities. Full details of our benefits can be found here . Our commitment to diversity and inclusion in the workplace The FT is committed to providing an inclusive working environment for all. We are an equal opportunities employer who seeks to recruit and appoint the best talent regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We believe that a supportive workplace is one where employees feel they can be themselves at work and have the flexibility they need to meet their personal needs. Please let us know if you require any adjustments as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements, or have any questions, please contact and a member of our team will be happy to help.
About FT Product & Technology Here at the Financial Times, gold-standard journalism is just the beginning. 500+-people strong, our Product & Tech team keeps us ahead of the ever-changing digital landscape by delivering cutting-edge products to over one million digital subscribers every day. Our plans for growth rely on a diverse, dedicated and dynamic group of product, tech, delivery and data specialists - everyone's welcome in this friendly, forward-thinking team. And with entrepreneurial spirit, intelligence and opportunity at every turn, there's no limit to where your FT career will take you. The role This is a new role in our Technology department. The successful post-holder will work across engineering teams responsible for the core platforms and subscription products. They will identify opportunities and work to enhance, simplify, and scale the architectures in line with our strategy and to meet the business' needs. To date, software architecture is designed and defined by engineers within each product or platform team, and is generally a collaborative effort. Growing complexity in our business and constraints introduced by pressure on the publishing and news industries require us to be robust in choosing technologies, introducing standards, being consistent, and reusing components and services wherever possible. This role will ensure alignment on key domain areas for our business such as: How the content model, and the services surrounding it, is designed both for easy retrieval and presentation, and also for ML processing. Optimising architectures and infrastructure to enhance and improve integrations between SaaS and in-house software solutions (specifically marketing, customer relationship management, and similar solutions). Key duties Be a technical authority and ensure excellence in system architecture across the FT's software platforms and product portfolio. Identify strategic requirements across the portfolio, advising the CTO, Technical Directors, and senior engineers on technical roadmaps and migration plans. Provide technical consultancy, expertise and advice to the development teams on matters of technical architecture and infrastructure developments. Assist development teams with the interpretation of platform, product and project requirements and translate these into solutions Ensure seamless integrations of domain models and components to facilitate efficient data and business flows across groups and existing architectures. Ensure that the infrastructure is fit for purpose to support the portfolio's offering with appropriate resilience, performance and flexibility. Build effective relationships with product owners, engineering teams, external suppliers and stakeholders as required. Contribute to the evolution of the FT's Technical Strategy, including setting patterns, standards, policies, and roadmaps, and incorporating relevant industry trends and technical developments. What we are looking for The necessary skills and expertise for this role are: Demonstrable experience in a senior technical role, with responsibility for defining and developing high-volume, multi-tiered, horizontally scalable online software architectures. Technical knowledge of public cloud technologies. Experience assessing and selecting IaaS and PaaS solutions based on requirements and cost effectiveness. Technical knowledge and demonstrable experience of Object Oriented Analysis and Design, Domain Driven Design and Service Oriented Architectures, as well as experience conducting code and system reviews. Experience evaluating new technologies for their appropriateness, including assessing their strategic and/or tactical benefit. Demonstrable experience translating business and feature requirements into technical specifications, ideally including content management, online media production, publishing workflow tools and services, user personalisation services, and marketing / sales technology solutions. A grasp of existing and emerging technologies and their potential to enhance the performance and shape of technical architectures and systems. Ability to communicate complex technical concepts to technical and non-technical stakeholders. Experience building effective relationships with a wide range of peers and colleagues, including working across organisational boundaries and leading capable and experienced developers without having direct management responsibility, and often in situations where divergent views are held. If you also have any experience with the preferred skills below that would be great. If not, do not worry, these are non-essential and we would still very much welcome an application from you. A background in software engineering, software design, content or data architecture, or database design and architecture. Experience breaking down large technical projects into smaller iterations to aid delivery and allow demonstration of incremental value. In-depth knowledge of data storage solutions ranging from data lakes, data warehouses, relational and nonrelational databases, columnar and graph databases. Experience of supplier management, particularly in evaluating technologies and SaaS solutions through competitive tendering processes. This role will be right for you if You have a track record of designing, developing and operating modern distributed software applications in the cloud. You can demonstrate excellent leadership across technology domains like development, quality, support, architecture and integration. You are able to tackle multiple goals simultaneously, and adjust to changing priorities You can demonstrate the ability to think and act strategically, as well as recognising when to act tactically and operationally. You have a track record of building collaborative, productive relationships with your peers and stakeholders. You can demonstrate your influencing skills. You're a great communicator, adept at conveying complex topics and adjusting your message and style to your audience. Benefits Our benefits vary depending on location, but we are committed to providing best in class perks across all our offices as well as an inclusive environment to develop your career. Examples of our benefits include; generous annual leave allowances, flexible working (including working from home), medical cover, enhanced maternity & paternity packages, subsidised gym memberships and Giving Back opportunities. Full details of our benefits can be found here . Our commitment to diversity and inclusion in the workplace The FT is committed to providing an inclusive working environment for all. We are an equal opportunities employer who seeks to recruit and appoint the best talent regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We believe that a supportive workplace is one where employees feel they can be themselves at work and have the flexibility they need to meet their personal needs. Please let us know if you require any adjustments as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements, or have any questions, please contact and a member of our team will be happy to help.
Jan 09, 2024
Full time
About FT Product & Technology Here at the Financial Times, gold-standard journalism is just the beginning. 500+-people strong, our Product & Tech team keeps us ahead of the ever-changing digital landscape by delivering cutting-edge products to over one million digital subscribers every day. Our plans for growth rely on a diverse, dedicated and dynamic group of product, tech, delivery and data specialists - everyone's welcome in this friendly, forward-thinking team. And with entrepreneurial spirit, intelligence and opportunity at every turn, there's no limit to where your FT career will take you. The role This is a new role in our Technology department. The successful post-holder will work across engineering teams responsible for the core platforms and subscription products. They will identify opportunities and work to enhance, simplify, and scale the architectures in line with our strategy and to meet the business' needs. To date, software architecture is designed and defined by engineers within each product or platform team, and is generally a collaborative effort. Growing complexity in our business and constraints introduced by pressure on the publishing and news industries require us to be robust in choosing technologies, introducing standards, being consistent, and reusing components and services wherever possible. This role will ensure alignment on key domain areas for our business such as: How the content model, and the services surrounding it, is designed both for easy retrieval and presentation, and also for ML processing. Optimising architectures and infrastructure to enhance and improve integrations between SaaS and in-house software solutions (specifically marketing, customer relationship management, and similar solutions). Key duties Be a technical authority and ensure excellence in system architecture across the FT's software platforms and product portfolio. Identify strategic requirements across the portfolio, advising the CTO, Technical Directors, and senior engineers on technical roadmaps and migration plans. Provide technical consultancy, expertise and advice to the development teams on matters of technical architecture and infrastructure developments. Assist development teams with the interpretation of platform, product and project requirements and translate these into solutions Ensure seamless integrations of domain models and components to facilitate efficient data and business flows across groups and existing architectures. Ensure that the infrastructure is fit for purpose to support the portfolio's offering with appropriate resilience, performance and flexibility. Build effective relationships with product owners, engineering teams, external suppliers and stakeholders as required. Contribute to the evolution of the FT's Technical Strategy, including setting patterns, standards, policies, and roadmaps, and incorporating relevant industry trends and technical developments. What we are looking for The necessary skills and expertise for this role are: Demonstrable experience in a senior technical role, with responsibility for defining and developing high-volume, multi-tiered, horizontally scalable online software architectures. Technical knowledge of public cloud technologies. Experience assessing and selecting IaaS and PaaS solutions based on requirements and cost effectiveness. Technical knowledge and demonstrable experience of Object Oriented Analysis and Design, Domain Driven Design and Service Oriented Architectures, as well as experience conducting code and system reviews. Experience evaluating new technologies for their appropriateness, including assessing their strategic and/or tactical benefit. Demonstrable experience translating business and feature requirements into technical specifications, ideally including content management, online media production, publishing workflow tools and services, user personalisation services, and marketing / sales technology solutions. A grasp of existing and emerging technologies and their potential to enhance the performance and shape of technical architectures and systems. Ability to communicate complex technical concepts to technical and non-technical stakeholders. Experience building effective relationships with a wide range of peers and colleagues, including working across organisational boundaries and leading capable and experienced developers without having direct management responsibility, and often in situations where divergent views are held. If you also have any experience with the preferred skills below that would be great. If not, do not worry, these are non-essential and we would still very much welcome an application from you. A background in software engineering, software design, content or data architecture, or database design and architecture. Experience breaking down large technical projects into smaller iterations to aid delivery and allow demonstration of incremental value. In-depth knowledge of data storage solutions ranging from data lakes, data warehouses, relational and nonrelational databases, columnar and graph databases. Experience of supplier management, particularly in evaluating technologies and SaaS solutions through competitive tendering processes. This role will be right for you if You have a track record of designing, developing and operating modern distributed software applications in the cloud. You can demonstrate excellent leadership across technology domains like development, quality, support, architecture and integration. You are able to tackle multiple goals simultaneously, and adjust to changing priorities You can demonstrate the ability to think and act strategically, as well as recognising when to act tactically and operationally. You have a track record of building collaborative, productive relationships with your peers and stakeholders. You can demonstrate your influencing skills. You're a great communicator, adept at conveying complex topics and adjusting your message and style to your audience. Benefits Our benefits vary depending on location, but we are committed to providing best in class perks across all our offices as well as an inclusive environment to develop your career. Examples of our benefits include; generous annual leave allowances, flexible working (including working from home), medical cover, enhanced maternity & paternity packages, subsidised gym memberships and Giving Back opportunities. Full details of our benefits can be found here . Our commitment to diversity and inclusion in the workplace The FT is committed to providing an inclusive working environment for all. We are an equal opportunities employer who seeks to recruit and appoint the best talent regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We believe that a supportive workplace is one where employees feel they can be themselves at work and have the flexibility they need to meet their personal needs. Please let us know if you require any adjustments as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements, or have any questions, please contact and a member of our team will be happy to help.
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences. We're passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity The Project Director leads Adobe customer relationships and services engagements with our customers in the UK, Ireland, Middle East and Africa. The Project Director will work with Adobe customers to understand their business needs and lead a multi- disciplined delivery team from Adobe to design, implement and scale the solutions to drive value for the customer across the intersection of people, process and technology. The Project Director may coordinate or supervise the execution and completion of technology solutions, full- service engagements and strategic projects in the professional services area of the business. This typically involves extensive interaction with sales, systems engineering, product development, and other members of cross-functional teams. A programme of work is typically focused on the delivery of new or enhanced products to improve customer satisfaction through the use of technology. Programme and project management skills, rather than technical skills, are key, but a solid technical background is often required to handle contending interests. This role will typically supervise schedules and budgets on a programme level, works on the overall roadmap and tracks progress, and works with senior team members on the customer side to ensure programme success. What you'll Do Drive mutual understanding of Adobe's industry leading "experience business" capabilities and evangelise how those capabilities build long-term value and growth across various customer business units & organisations Develop and maintain a roadmap with the customer to drive value realisation and growth in the adoption of Adobe solutions. Creative analytical skills, including the ability to understand the impact of technical changes and to articulate high-level technical solutions to address business problems. Build and use relationships within Adobe to solve very complex customer problems, including working with product teams to improve solutions. Apply situational awareness of engagement challenges, trends, and opportunities and communicate accordingly Lead a team on customer engagements that may involve multiple project teams from Adobe, client, or partner organisations on a day-to-day basis, maintain the program/project plan, and supervise the delivery process to keep efforts on track (e.g., deliverables, milestones, resources, and costs) Be the central point of contact for the customer throughout the life of the engagement, beginning during presales with engagement scoping/interacting with all levels of the customer organisation and within Adobe Help customer understand Adobe's capabilities and the transformative power of digitisation across their own customer's lifecycle Partner with customer to understand their business objectives and requirements and deliver in the context of a statement of work Elevate and encourage your team through caring, effective leadership Maintain solid governance, communication and change management with customer teams and internal Adobe teams. Including the adherence to the Adobe Governance Framework, ensuring resourcing, forecasting, backlog and reporting standard processes are followed Continually manage customer expectations, manage scope, and identify/mitigate risks Apply Adobe's services methodology, apprentice others in the methodology, and drive continuous improvements in our ways of working Achieve customer happiness through successful delivery of defined scope and successful realisation of KPI and metrics What you need to succeed 10+ years of proven experience leading projects in a consulting and/or technology professional services organisation Experience providing consulting services to high tech customers is desirable Engaging people leader with proven track record to lead and inspire teams Strong executive presence, including ability to partner with and effectively influence client managers, directors, VPs, CMOs, and CXOs Proven organisational skills to plan and coordinate complex projects Excellent verbal and written communication skills High degree of intellectual curiosity and ability absorb new concepts quickly High level of energy and personal drive Experience with one or more of the following preferred: digital marketing (e.g., web content management, rich internet applications, web and social analytics, online ad targeting, content personalisation), technology/software/SAAS concepts, custom software development processes and methodologies (including managing Agile projects), technology project management and governance Geo-local to the customer At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Dec 15, 2022
Full time
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences. We're passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity The Project Director leads Adobe customer relationships and services engagements with our customers in the UK, Ireland, Middle East and Africa. The Project Director will work with Adobe customers to understand their business needs and lead a multi- disciplined delivery team from Adobe to design, implement and scale the solutions to drive value for the customer across the intersection of people, process and technology. The Project Director may coordinate or supervise the execution and completion of technology solutions, full- service engagements and strategic projects in the professional services area of the business. This typically involves extensive interaction with sales, systems engineering, product development, and other members of cross-functional teams. A programme of work is typically focused on the delivery of new or enhanced products to improve customer satisfaction through the use of technology. Programme and project management skills, rather than technical skills, are key, but a solid technical background is often required to handle contending interests. This role will typically supervise schedules and budgets on a programme level, works on the overall roadmap and tracks progress, and works with senior team members on the customer side to ensure programme success. What you'll Do Drive mutual understanding of Adobe's industry leading "experience business" capabilities and evangelise how those capabilities build long-term value and growth across various customer business units & organisations Develop and maintain a roadmap with the customer to drive value realisation and growth in the adoption of Adobe solutions. Creative analytical skills, including the ability to understand the impact of technical changes and to articulate high-level technical solutions to address business problems. Build and use relationships within Adobe to solve very complex customer problems, including working with product teams to improve solutions. Apply situational awareness of engagement challenges, trends, and opportunities and communicate accordingly Lead a team on customer engagements that may involve multiple project teams from Adobe, client, or partner organisations on a day-to-day basis, maintain the program/project plan, and supervise the delivery process to keep efforts on track (e.g., deliverables, milestones, resources, and costs) Be the central point of contact for the customer throughout the life of the engagement, beginning during presales with engagement scoping/interacting with all levels of the customer organisation and within Adobe Help customer understand Adobe's capabilities and the transformative power of digitisation across their own customer's lifecycle Partner with customer to understand their business objectives and requirements and deliver in the context of a statement of work Elevate and encourage your team through caring, effective leadership Maintain solid governance, communication and change management with customer teams and internal Adobe teams. Including the adherence to the Adobe Governance Framework, ensuring resourcing, forecasting, backlog and reporting standard processes are followed Continually manage customer expectations, manage scope, and identify/mitigate risks Apply Adobe's services methodology, apprentice others in the methodology, and drive continuous improvements in our ways of working Achieve customer happiness through successful delivery of defined scope and successful realisation of KPI and metrics What you need to succeed 10+ years of proven experience leading projects in a consulting and/or technology professional services organisation Experience providing consulting services to high tech customers is desirable Engaging people leader with proven track record to lead and inspire teams Strong executive presence, including ability to partner with and effectively influence client managers, directors, VPs, CMOs, and CXOs Proven organisational skills to plan and coordinate complex projects Excellent verbal and written communication skills High degree of intellectual curiosity and ability absorb new concepts quickly High level of energy and personal drive Experience with one or more of the following preferred: digital marketing (e.g., web content management, rich internet applications, web and social analytics, online ad targeting, content personalisation), technology/software/SAAS concepts, custom software development processes and methodologies (including managing Agile projects), technology project management and governance Geo-local to the customer At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
