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At Verto, we're passionate about helping businesses in Emerging Markets reach the world. What first started as an FX solution for trading Nigerian Naira has now become a market-leading platform, changing the way thousands of businesses transfer money in and out of Emerging Markets. We believe that where you do business shouldn't determine how successful you are or your ability to scale. Millions of companies daily juggle long settlement periods, high transaction fees, and issues accessing liquidity to trade with African businesses. We're on a mission to change this by creating equal access to easy payment and liquidity solutions that are already a given in developed markets. Backed by world-class investors and recognised as 'Fintech Start-Up of the Year' at the Fintech Awards London 2022, we are growing rapidly, processing billions of dollars annually. We're seeking a results-driven and experienced Talent Acquisition Manager to join our team permanently in London . In this pivotal role, you will be instrumental in optimising our hiring systems and processes, delivering on key recruitment goals, and ensuring we make the right hires to scale our talent acquisition efforts and support our ambitious growth plans. In this role, you will: Lead the full lifecycle recruitment for a diverse range of roles across the business, ensuring a streamlined and efficient hiring process from initial sourcing through to successful onboarding, specifically tailored for the UK market. Act as a subject matter expert in establishing and refining our talent acquisition processes and systems, with a focus on efficiency, compliance, and a positive candidate experience within the UK context. Own and drive the end-to-end recruitment process for a wide range of positions within the UK, with a strong emphasis on implementing best-in-class hiring practices and ensuring a top-tier candidate journey. Partner closely with hiring managers to thoroughly define role requirements, collaboratively build ideal candidate profiles, and develop targeted and effective recruitment strategies tailored to the UK, US, Middle East and African talent markets. Implement sophisticated and targeted sourcing strategies to proactively identify and attract top-tier talent, expertly leveraging platforms such as LinkedIn Recruiter, geographically specific job boards, and relevant talent networks. Take ownership of and optimise our Applicant Tracking System (ATS) - ideally Ashby - to efficiently manage all hiring workflows, maintain meticulous and accurate records in compliance with data protection regulations, and ensure a seamless recruitment experience for all stakeholders. Significantly reduce time-to-hire by strategically streamlining recruitment processes, identifying and eliminating bottlenecks, and consistently delivering high-calibre candidates in a timely manner. Proactively build and nurture a robust talent pipeline to effectively support both current and anticipated future hiring needs. Provide expert guidance and deliver effective training hiring managers on best-practice interview techniques and comprehensive candidate assessment methods to consistently elevate the overall quality of our hiring decisions. Establish clear and relevant Key Performance Indicators (KPIs) to regularly track and report on critical recruitment metrics (e.g., time-to-hire, quality-of-hire, cost-per-hire, and sourcing channel effectiveness), using data-driven insights to recommend and implement continuous improvements to our talent acquisition strategy and processes. You'll be responsible for: Taking full ownership of the recruitment process for your assigned roles, consistently ensuring timely and high-quality hires that align with Verto's standards and employment laws in target markets. Designing and implementing a seamless and positive candidate experience for all applicants, from their initial interaction through to their successful onboarding. Cultivating strong and collaborative partnerships with internal stakeholders across the organisation to ensure that hiring plans are directly aligned with Verto's overarching business objectives and the specific needs of the market. Developing a deep understanding of the global technology and commercial talent landscape to effectively source and attract the best individuals. Skills and Qualifications: Minimum of 5 years of demonstrable experience in talent acquisition within the UK, with a significant focus on successfully hiring for both engineering and commercial roles within fast-paced and evolving environments. A proven track record of effectively managing multiple roles concurrently and consistently meeting demanding deadlinest. Hands-on and in-depth experience with Applicant Tracking Systems (ATS), ideally Ashby, and a strong proficiency in utilising other relevant recruitment tools and technologies prevalent in the UK (e.g., LinkedIn Recruiter, major UK job boards). Exceptional interpersonal and communication skills, with a proven ability to build strong and lasting relationships with both internal stakeholders and external candidates. A strong understanding of the UK employment market, including relevant regulations and best practices in talent acquisition. Experience with the US, Middle East and African talent markets would be a bonus! A highly results-oriented mindset with a clear commitment to achieving high-quality hiring outcomes that contribute directly to Verto's success. A university degree or equivalent professional experience.

Position: Business Development Manager - South UK Location: Remote (Field-based across Southern UK) Company: Straumann Group - Leading Global Provider of Dental Solutions About Straumann Group: At Straumann Group we know that the key to our growth is a high-performing sales team. That's why we're seeking a Business Development Manager (BDM) to support our sales activities within the UK and Ireland. This will include finding, qualifying, and closing sales with new 'switcher' customers who can benefit from our products and services. As the first line of communication with prospects, our BDMs will have a strong understanding of the sales process and Straumann Group portfolio, they will excel at researching leads, starting new relationships, and setting up our Territory Managers for success for the ongoing maintenance of the account. A quick learner with strong communication skills, they will have the ability to showcase the breadth of Straumann Groups offerings in a compelling way. Every potential customer is an opportunity to boost top-line revenue growth, customer acquisition rates and profitability. This is a development position within Straumann, so part of the role will also include supporting the regional team with activities such as mentoring, training, and onboarding of new employees to develop management skill and managing a small corporate account to develop commercial skills. Role Overview: We are seeking a dynamic and results-driven Business Development Manager to drive growth across Southern UK. This role focuses on acquiring new clients, expanding existing accounts, and promoting our comprehensive portfolio of dental solutions. You will collaborate closely with Territory Managers and Customer Success teams to ensure seamless onboarding and sustained client success. Key Responsibilities: • Client Prospecting & Acquisition: Identify and engage prospective clients through proactive outreach, including cold calls, emails, and social media. Qualify leads, present tailored solutions, and close sales to expand our customer base. • New Account Onbaording & Growth: Develop and execute strategic plans for new accounts, focusing on increasing product utilization and client profitability. Introduce clients to new products and applications, ensuring they maximize the value of our offerings. • Collaboration & Handover: Work in tandem with Territory Managers and Customer Success Managers to ensure smooth transitions from acquisition and onboarding to account maintenance. Provide detailed insights and documentation to support ongoing client relationships. To attend events as request by the applicable RSM/HoS. • Training & Support: In regions without a dedicated Training Specialist, conduct device installations and training sessions. Assist in organizing and supporting events, including trade shows and in-practice demonstrations. Coaching Territory Managers, as required on consultative selling and sales excellence including pipeline (IANOS) utilisation and CRM use. • CRM & Reporting: Maintain accurate records of all sales activities and client interactions in our CRM system. Utilize data to inform strategies and report on performance metrics. Qualifications : • Minimum of 4 years' experience in account management or sales within the aesthetics, beauty, wellness, or dental industry. • Proven track record of driving business growth and building strong client relationships. • Exceptional communication, planning, and organizational skills. • Proficiency in CRM systems and sales tools. • Ability to travel extensively across the assigned territory; valid driving license required. What We Offer: • Opportunity to represent a globally recognized brand in dental solutions. • Collaborative and innovative work environment. • Comprehensive training and professional development programs. • Competitive compensation and benefits package. What You'll Bring to the Role • Proactive and self-motivated: You take initiative and drive progress independently ensuring you continuously learn, improve, and contribute to team success. • Strong communicator: Excellent listening, verbal, and written communication skills that help you connect effectively with a variety of audiences showing you are a collaborative relationship builder. • Digitally savvy: Confident using digital tools and platforms, with experience in social selling and prospecting online. • Quick learner: Able to understand and adapt to new technologies and systems with ease. • Organised and detail-oriented: You manage your workload effectively, stay on top of admin tasks, and pay close attention to the finer details. • Data-informed mindset: Comfortable using measurement tools and analytics to track performance and optimise results. • Sales process knowledge: Understands how to identify, research, and engage with prospects, qualify opportunities, and present tailored solutions. • Values-driven: Represents the brand with integrity, maintaining a consultative and ethical approach to sales. Preferred qualifications: • Background in the dental sector, particularly in supporting business growth for practices. • Experience in sales, including achieving or surpassing lead generation goals and converting opportunities. • Creative problem-solving abilities paired with strong analytical thinking. • Degree-level education is advantageous but not essential. Join Us: If you're passionate about driving business growth and making a tangible impact in the dental industry, we'd love to hear from you. Apply now to become a part of Straumann Group's mission to create smiles and restore confidence.

Our people make us who we are. We're a diverse and inclusive bunch, and it's important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers. LI-KS1 The role of Cyber Security Consultant sits within the Cyber Security team in Three UK, which is responsible for providing subject matter expertise and guidance to business units across Three's Network and Enterprise domains to enable the business to deliver its outcomes in a secure manner, building customer trust in a reliable network which matches the best, whilst ensuring compliance to regulatory requirements, company policy and standards. In this role you will have a broad and challenging remit, you will therefore need to be flexible and agile in your approach, switching between different security disciplines within the team as necessary. You will be engaging in the delivery of multiple business initiatives by introducing baseline and enhanced security requirements and supporting their implementation through guidance and advice. You will also be recommending security solutions and then providing design input and technical approvals, assurances, and governance of deliveries that the project carries out with our colleagues and partners. Within the Security team itself you will be expected to collaborate with the wider team and security colleagues providing technical support and guidance, provide input to improving technical security standards, patterns and the team processes. You will be working with colleagues and partners to deliver Three's outcomes and you will need to be able to successfully challenge and govern partner activities and have an awareness of partner contracts. Actively represent the security organisation within business project initiatives, providing technical security leadership to ensure that security requirements and outcomes are defined and considered throughout the lifecycle of projects from conception to operation. Collaborate closely with a broad range of stakeholders across the business and be able to articulate the security vision, principles and governance/assurance standards for security consultants and solution architects within Three and our partners. Provide security requirements and design input across several projects or technologies across Three's Network and Enterprise business domains at any one time. Provide effective governance and assurance of security deliverables by our partners and internal teams within Three, where necessary also supporting security consultants and solution architects through review and approvals. Maintain an in-depth knowledge of industry standards and have an evolving level of technical expertise relevant to the role. Create, review, and approve requirements capture, architecture, design, delivery and test documentation and other artefacts used in the design and delivery lifecycle by Three and its partners, ensuring that effective governance and technical assurance can be performed. Maintain and improve the use of artefact templates. Ensure that there is effective capacity management and planning in place for the security services and solutions assigned to you and ensure that the solution is incorporated into the 18-month technical and budget roadmap for capacity expansion and service improvement. Support the Programme and Project Manager in project planning, risk and issue management and the budgeting process. Our people make us who we are. We're a diverse and inclusive bunch, and it's important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers. LI-KS1 Mix of security consulting, architecture/design, and professional services experience. Lead the design and review of secure system architectures using or developing patterns and principles, where necessary challenging to create precedents and set direction. Knowledge of system architectures and be able to understand and articulate the impact of vulnerabilities on existing and future designs and systems, and how easy or difficult it will be to exploit these vulnerabilities Experience in one or more of the following technical domains: Cloud/Hybrid security, Infrastructure and data centre security, Network security, Application security, Identity and access management, Vulnerability Management Expertise in defining and then governing the delivery of security contractual/business outcomes and know how to influence/negotiate technical outcomes with 3rd parties, including conflict resolution due to changing priorities. Experience of using common information security management frameworks, such as NIST, PCI, GDPR, ISO Series, OWASP the IT Infrastructure Library (ITIL), the ISF Standards of Good Practice (SoGP) and ISACA's Control Objectives for Information and related Technology (COBIT) frameworks. Actively represent the security organisation within business project initiatives, providing technical security leadership to ensure that security requirements and outcomes are defined and considered throughout the lifecycle of projects from conception to operation. Collaborate closely with a broad range of stakeholders across the business and be able to articulate the security vision, principles and governance/assurance standards for security consultants and solution architects within Three and our partners. Provide security requirements and design input across several projects or technologies across Three's Network and Enterprise business domains at any one time. Provide effective governance and assurance of security deliverables by our partners and internal teams within Three, where necessary also supporting security consultants and solution architects through review and approvals. Maintain an in-depth knowledge of industry standards and have an evolving level of technical expertise relevant to the role. Create, review, and approve requirements capture, architecture, design, delivery and test documentation and other artefacts used in the design and delivery lifecycle by Three and its partners, ensuring that effective governance and technical assurance can be performed. Maintain and improve the use of artefact templates. Ensure that there is effective capacity management and planning in place for the security services and solutions assigned to you and ensure that the solution is incorporated into the 18-month technical and budget roadmap for capacity expansion and service improvement. Support the Programme and Project Manager in project planning, risk and issue management and the budgeting process.

Social network you want to login/join with: Head of Accounting Technology - Vice President, London col-narrow-left Client: MUFG Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 8fb95f3eecfc Job Views: 7 Posted: 14.07.2025 Expiry Date: 28.08.2025 col-wide Job Description: Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The Finance Technology Team is responsible for providing support and development of technologies for the Finance department within the Group. The Head of Accounting Technology will be responsible for managing a team of on-shore and off-shore technologists servicing Finance's Accounting & General Ledger requirements within the international MUS group, EMEA Bank, MBE, MUMSS and MUFG Bank Tokyo. NUMBER OF DIRECT REPORTS Approx. 10-20 direct reports Team leader on ERP and Financial Reporting software leading both support and change management comprising of team of full time employees and off-shore managed services consultants. MAIN PURPOSE OF THE ROLE Manage the support and enhancement of accounting technologies used by MUFG Bank (EMEA) and MUFG Securities (International) including General Ledger, Financial Accounting Hub for revenue accounting, procure to pay, expense management, project financial accounting, cash management & fixed asset management. Hold regular BaU meetings with accurate appraisal of the book of work , highlighting progress, blockers , test windows etc. Ensure the SDLC is being adhered to and changes are subjected to the appropriate levels of QA. Review releases and ensure internal change standards and policies are adhered to and providing feedback on any gaps or re-work required. Responsible for shaping functional and technical design of the accounting platforms in line with the firm business objectives and regulatory obligations Lead a technology team of 10+ members responsible for development, support, testing and developing the accounting platforms. This is across BAU support and change/project development and requires a detailed understanding of the underlying platforms in place. Maintain a robust GITC environment, working with Information Security to ensure a high level of security standards are complied with. In addition, supporting annual audit to demonstrate the high levels of governance and controls in place. Participate on projects and long term change objectives. Work across the organisation and branch out to work neighbouring teams on ensuring successful and high quality changes are transitioned into the live production environment, providing technical leadership in working groups or steering committee meetings. Ensuring appropriate levels of support are available to the relevant business departments to agreed standards, SLAs and KPIs for Finance across the EMEA, Americas, and Asia & Tokyo. KEY RESPONSIBILITIES Service Execution To provide functional accounting technology subject matter expertise supporting the gathering of requirements for major change initiatives as well problem solving to resolve BAU issues. Deliver a reliable, robust, sustainable and efficient accounting technology operating model by leveraging best practices from both Bank and Securities teams, working closely with our end-users across the organisation and providing regular updates on status and progress of IT related matters. Facilitate the validation of new products which require accounting for support and sign-off. Promote a dynamic and innovative culture that works responsive to business demands for change within the capacity of BAU. To support the Delivery of Business sponsored project programmes. Responsibilities include:Liaising with project team members at all levels (Program/Project Managers, Business users/teams, Senior Management, Steering Groups, Technology teams, Analysts, Developers, Testers),Contributing towards funding submissionsManaging & understanding scope taking a pragmatic and balanced approachValidating target architectures proposalActively participate in working groupsApproving and supervising the transition into production Partner with colleagues across the business including Finance, business planning teams, PMO office, QA and testing, business analysis teams, senior management etc. To provide proactive Technology support during time critical periods for Financial & regulatory reporting. To maintain appropriate service standards, SLAs, KPIs and targets, ensuring they are reflective of the evolving business needs and expectations. To maintain system performance and stability through housekeeping & maintenance initiatives. To manage annual Disaster Recovery and fire-drill scenarios for affected systems To ensure confidential and sensitive data is controlled and managed in accordance with internal and external policies To manage vendor relationships to drive strategic values e.g. service quality, agility and cost align with the wider EMEA IT strategic objectives. Governance To ensure technology adheres to EMEA IT Risk and Control; all regulatory requirements are fully complied with, including SOX. Highlight major issues or risks to senior management in an appropriate timescale Ensure data is secure with only appropriate personnel provided access and information sharing complies with Information Security policies. Develop systems in line with the Medium Term Business plan. Culture and Leadership Provide guidance and leadership to accounting technology team members, nurturing talent and providing opportunities for career development. Promote MUFG values-led culture which is inclusive and diverse. Build strong partnerships with internal and external stakeholders influence change and promote technical credibility and provide world class technology services. WORK EXPERIENCE Must have a good understanding of technology used in Finance and experience working with key financial functions such as management of a General Ledger, Financial reporting (balance sheet, P&L, Income statement), revenue and expense management, reconciliation and controls. Have worked for a large global organisation with multiple entities, multiple currencies, multiple reporting calendars, preferably in a support function and understand the importance of acting with urgency Proven track record of successful delivery of projects using both on-premise & cloud based technologies. Possess vertical within the financial services sector and have a broad understanding of the wider finance industry and economy we operate in. A robust understanding of Finance's accounting reporting requirements including month end reporting on trial balance, tax filings, balance sheet disclosures plus year-end P&L management Detailed understanding of reporting and data warehouses including industry standard practices around Business Intelligence solutions for Finance Experience in managing teams, developing & nurturing talent Strong track record of building effective partnerships with peers. Proven experience of managing a 24/7 production environment. SKILLS AND EXPERIENCE Functional / Technical Competencies: Understanding of key accounting functions and understand how modern Technology platforms services those functions, particularly cloud based software and solutions including core technologies such as integration tools and software, relational databases, ETLs, scheduling and orchestration Expert understanding of accounting concepts and principals such as double entry accounting, trial balance, financial statements, month-end reporting, adjustments and reversals, debtors/creditors, profit and loss, income statement, depreciation methods, bank statement reconciliations, attestations Excellent understanding of a General Ledger and how it used across a large complex enterprise, including global organisation structures , chart of accounts, multi-GAAP environments including local GAAP and IFRS, balance revaluation, adjustments processing, foreign currency translations and FX management, translations, cross validation security rules, intercompany accounting and eliminations, group wide consolidation etc. Knowledge of core financial sub ledgers such as invoice and payments, workflow approval rules, payment formats and bank integration, procure to pay workflow processes, corporate expense credit card integration, departmental allocations, reconciliations and exception handling, supplier and customer management etc Knowledge of Asset Management and Project Costing including WBS structures and formats . click apply for full job details

Founded in 2011, Fasanara is a global asset manager and technology platform. We manage c. USD 5 billion AUM (as of June 2025) in Fintech strategies on behalf of pension funds and insurance companies in Europe and North America, and a mandate from the European Investment Fund (EIF). We are a pioneer investor in Fintech Lending, enabling Real Economy Impact. Fasanara manages one of the largest and longest-standing Fintech Lending funds in Europe and invests in early-stage Fintech companies via its venture capital vehicles, using its central role in the Fintech ecosystem to identify and back revolutionary new businesses. Join us as a People and Talent Associate and play a pivotal role in driving our recruitment, onboarding, and people operations. If you're passionate about talent, thrive in a fast-paced environment, and love building exceptional employee experiences, we want to hear from you! Responsibilities Talent Acquisition & Sourcing Proactively source top talent across multiple channels and conduct initial screens to find the right fit. Balance targeted outreach with building a strong pipeline for future hiring needs. Own candidate communications, ensuring timely, professional engagement at every touchpoint. Operations & Systems Oversee our ATS and HRIS, keeping all candidate and employee records accurate and up to date. Manage the careers page, internship programs, and benefits administration, making sure information is current and accessible. Be the go-to for system queries and compliance updates. Stakeholder Support Partner closely with hiring managers to keep recruitment on track and feedback flowing. Support team members with process guidance, documentation, and people-related queries. HR Administration & Onboarding Prepare contracts, manage onboarding/offboarding, and coordinate background checks for a seamless employee journey. Gather feedback from new joiners and leavers to help us continually improve. Assist with performance cycles, engagement surveys, and culture initiatives. Training & Projects Deliver training to managers and teams on best practices and system usage. Champion knowledge sharing and support wider People projects and process improvements. Requirements include experience in agency recruitment or internal talent acquisition, proven ability to proactively source candidates and build strong pipelines, advanced LinkedIn Recruiter skills, strong organizational skills, confidence with HR systems like Workable and HiBob, a collaborative mindset, and a passion for delivering a seamless employee experience. Benefits include a competitive bonus scheme, Bupa health & dental, Cycle to Work scheme, enhanced pension, generous leave, parental leave, team events, and more.

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We're looking for a strategic and execution-focused leader to oversee the delivery of Intercom's Professional Services-ensuring our customers successfully adopt and scale our AI solutions. This is a high-impact role that bridges strategy, operations, and delivery across internal teams and external partners. You'll help shape how customers experience the value of AI from day one and beyond, defining what a "great start" means in this new era. You'll lead a talented team of Project Managers and Partner Services Managers, drive excellence in both internal and partner-led implementations, and champion a vision for seamless, outcomes-driven customer onboarding. This is a unique opportunity to influence how companies adopt AI at scale, while helping us evolve our services model to support growth, innovation, and customer satisfaction. What will I be doing? Lead Professional Services Delivery: Own the end-to-end quality of delivery for customer projects, whether led by internal teams or external partners. Manage and Develop Delivery Teams: Lead our Project Managers and Partner Services Managers-ensuring they're aligned, empowered, and delivering results. Partner Across the Business: Collaborate closely with Sales and Customer Success to evangelize the value of Professional Services and identify strategic opportunities for engagement Drive Cross-Functional Collaboration: Work with subject matter experts and Product leaders to evolve our delivery offerings and maximize impact for customers. Define What Success Looks Like: Help shape how we define a successful start with Fin (our AI agent), guiding customers toward measurable value early in their journey. Own Key Metrics: Track and improve attach rate, time-to-value, team utilization, partner delivery quality, and customer satisfaction (NPS, CSAT). Scale Partner Delivery Excellence: Collaborate with our Partnerships team to grow partner capabilities and introduce scalable enablement programs rooted in Intercom's methodology. Represent Professional Services: Act as a go-to resource for prospects and customers who want to understand how our services accelerate success. Drive Operational Rigor: Build and refine scalable processes for project planning, resource allocation, milestone tracking, and risk management. Contribute to Strategic Planning: Play a key role in shaping our services forecast, delivery model, and long-term strategy as part of the Professional Services leadership team. What skills do I need? 7+ years in professional services, consulting, or customer success-ideally in SaaS or an AI/ML environment. 2+ years of people management experience across delivery or project-based roles. Proven success leading hybrid delivery models (internal + partner/outsourced teams). Experience with AI/ML products, data-driven implementations, or complex enterprise software. Strong operational background with tools like Salesforce, PSA systems (e.g., Mavenlink, Kantata, Rocketlane), and project management platforms. A strategic mindset paired with a bias for action, customer empathy, and an ability to scale programs with precision and care. Experience training on SaaS products or specifically, experience with Intercom Experience with AI Agents and / or Large Language Models Past experience managing Customer Success, Support, Sales Engineering, Consulting Great examples of self started projects with measurable success Experience with RESTful API Integrations We are a well-treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf

About You As a Sr. CSM, you are passionate about and have a world-class track record of creating and sustaining happy, referenceable customers that realize full value from the platform and partnership. You have an exceptional ability to establish and nurture stakeholder relationships and align on value objectives and results, acting as the customer's trusted advisor. Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: ensuring clear, measurable success criteria is established and attained, driving adoption of platform best practices to optimize ROI, educating on new/upcoming features (which may qualify cross/upsell opportunities), anticipating and proactively de-escalating issues with scalable solutions, and maintaining a feedback loop for key product enhancements / improvement requests. In this job, you will bring these skills 3+ years experience in a CSM capacity, with 6+ yrs. experience in an enterprise SaaS product support environment Strong experience with building and developing long-lasting executive-level relationships (including with CISO's and CIO's) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers) Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer's trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer's investment Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals Previous experience with Internet and networking technologies and products, including email security products Well versed with using case management systems and CRM's (e.g., SFDC / JIRA) Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Role Responsibilities + Deliverables Value Realization: Serve as the 'voice of the customer' and provide internal feedback on how we can better serve them to maximize customer value and retention. Schedule, prepare and deliver Business Reviews for customers, with the top priority of proving ROI that leads to renewals/expansion. Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth. Product Knowledge: Maintain a deep understanding of our product and roadmap, so you can guide customers to success and continue to drive up their Adoption Score. Educate customers on the most relevant features and functionality related to their specific requirements. Relationship Building: Understand your customer's industry trends, business challenges with email security, and current and potential use cases for Abnormal. With understanding of customer needs, establish a strategic, trusted advisor relationship at the highest relevant levels by guiding the customer on best practice usage of the platform to manage risk and meet/exceed their objectives. Develop and nurture Abnormal Security champions within your customer's organization who advocate for the platform based on their positive experience. Account Success Planning: Engage customers' senior decision makers to understand their evolving strategy for email security and to shape Success Planning informed by these goals. Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics). Proactively monitor customer health to reach out to customers before risks or issues escalate and identify remediation options. Cross Functional Collaboration: Partner with Abnormal Security Account Team (Account Executives, Sales Engineers, Support Engineers, etc.) to ensure that customers renew and expand usage. Triage and Risk Mitigation: Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and schedule customer calls as necessary to address case issues and concerns and ensure all commitments are met. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .

Talent Acquisition Coordinator, Retail UK - Fix term contract page is loaded Talent Acquisition Coordinator, Retail UK - Fix term contract Apply locations Aesop UK Head Office time type Full time posted on Posted Today job requisition id R Talent Acquisition Coordinator, Retail UK London FTC contract of 3 months For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society. POSITION PURPOSE- The Talent Acquisition Coordinator - Retail (UK) is responsible for supporting the full recruitment lifecycle for Retail Consultant roles across the UK. Based in London, this role ensures timely and effective hiring through job advertising, candidate screening, interview coordination, and collaboration with retail leaders. It plays a key part in delivering a seamless candidate experience while upholding Aesop's values and standards. MAIN RESPONSIBILITIES- Job Advertising: - Create, post, and manage retail consultant job adverts across multiple platforms, ensuring consistency and alignment with brand and tone. Candidate Sourcing & Screening: - Proactively source candidates using job boards, social media, and local outreach initiatives. - Review all applicants, conduct initial screening calls, shortlist qualified and decline unsuccessful candidates in a timely manner. Interview Coordination: - Schedule and coordinate interviews with hiring managers across UK retail locations. - Communicate effectively with candidates and internal stakeholders throughout the process. - Organise assessment centers when necessary. Stakeholder Support: -Act as the first point of contact for store managers and regional business managers regarding recruitment needs. - Provide guidance and updates on candidate pipelines, timelines, and hiring best practices. Process & Compliance: - Maintain accurate records of recruitment activity using our ATS System and Talent Acquisition tools. - Ensure all recruitment processes are compliant with UK employment law and company policies. Reporting & Metrics: - Produce regular recruitment reports and data insights to track performance against KPIs. WHAT WE ARE LOOKING FOR- -Previous experience in a talent acquisition, recruitment coordination, or HR support role (ideally within retail or a high-volume hiring environment . -Strong knowledge of UK recruitment practices and relevant legislation. -Exceptional organisation and time management skills, with the ability to manage multiple roles at once. -Excellent interpersonal and communication skills, both written and verbal. -Comfortable using ATS systems, job boards, and recruitment tools. -A team player with a strong customer service mindset and attention to detail. WHAT'S ON OFFER- We takeaholisticapproachto employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs.Employee benefits include - Flexible, hybrid working pattern Generous product discount allowance and bi-annual complimentary product allocation Paid volunteering allowance for all employees Bonus opportunity based on personal, and business, performance Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer hours options. Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey. About Us Aesop was established in Melbourne in 1987. Our objective has always been to formulate skin, hair and body care products of the finest quality; we investigate widely to source plant-based and laboratory-made ingredients, and use only those with a proven record of safety and efficacy. In each of our unique stores, informed consultants are pleased to introduce our range and to guide your selections. Alongside our commercial activities, we explore and support the arts as an avenue through which to inspire, learn and communicate. We are headquartered in Melbourne, and have offices and stores in many parts of the world, including New York, London, Paris, Tokyo and Hong Kong. Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

Inprotech Consultant . Hybrid Opportunity. Immediate Start Minimum 12 month contract. Daily Rate: Inside IR35 (DOE). About Our Client This firm is a large, well-established professional services organisation. Based across the UK. They are renowned for their commitment to delivering exceptional solutions to their clients, and place a strong emphasis on continuous learning and development for their staff. Job Description We've partnered exclusively with a highly respected, innovation-focused law firm that is seeking an Inprotech Applications Manager to take strategic ownership of one of the most business-critical systems in their tech stack. This is not a traditional applications role. It's a career-defining opportunity for someone with deep knowledge of Inprotech who is ready to lead change, streamline operations, and champion smarter legal tech. The firm's Inprotech system is heavily customised , deeply integrated with iManage (DMS) and a proprietary work flow platform known as The Portal , which is used by the Formalities Team. There's a strong internal push toward AI, automation, and end-to-end process efficiency . A technical depth and strategic vision to lead the charge. Reporting into senior IT leadership, you'll be the go-to authority on all things Inprotech. You'll manage and develop a dedicated Inprotech Developer (whose future potential is being assessed), and collaborate with the wider Applications Team, who support DMS and environment management. This is a high-visibility, high-responsibility role where your insight will help shape the firm's technology roadmap and operational effectiveness for years to come. The Successful Applicant We're seeking a rare mix of hands-on technical expertise and forward-thinking leadership . You will likely be: An experienced Inprotech professional from a legal, IP, or professional services background (ESSENTIAL) Comfortable managing and evolving a customised, business-critical application with multiple integrations Familiar with document management systems like iManage , and adept at understanding how applications interlink Excited by the potential of AI, automation, and digital workflow transformation Skilled at engaging senior stakeholders, articulating roadmaps, and aligning systems with strategic goals Capable of mentoring technical colleagues and influencing broader team capabilities. What's on Offer A competitive day rate £600- £650 per day (inside IR35) The opportunity to work with a dedicated and highly skilled team. A positive and supportive work environment that fosters learning and development. 12 month Contract Hybrid Opportunity - 2 days in office ( London or Birmingham ) We encourage all candidates who believe they could flourish in this Inprotech Consultant role to apply. This is a fantastic opportunity to join a reputable organisation and contribute to their ongoing success.

OTE GBP £32,000.00/Yr. Overview Location: Stockport Volvo Contract type: Permanent, full-time Working hours: 42 hours per week, Monday - Friday 8:00am - 6.00pm, Saturday's on a rota basis 8am - 1pm Salary: £32,000 OTE (basic £26,000 plus £6,000 bonus uncapped) We're looking for a Service Advisor to join the team here at Stockport Volvo. This role is offered on a permanent basis on a 42 hour per week contract including Saturday mornings on a rota with a very competitive starting salary of £26,000 and a generous, uncapped bonus. Also on offer is the chance to develop your career with a premium brand Volvo. This is an opportunity not to be missed! You will be joining a friendly and efficient Aftersales department that is led by the very talented Service Manager, Adam Williams. We will ensure you feel part of the team from the very start and will help to develop your skills and knowledge through continuous training and 1 to 1's. Our Service Advisors play an important role in providing our customers with a personalised, premium experience as they come back to us time and time again for servicing, MOT and repairs. It is their job to show off their knowledge and expertise so that our customers have all the information they require when making decisions about the servicing of their vehicle.With this in mind, we provide ongoing training and development opportunities for our Service Advisors through customer experience workshops. Booking MOTs, services and other repair work for our customers Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes Managing a high-volume of customers daily as well as telephone calls and online booking queries Informing customers of turnaround times and ensuring effective communication throughout the time when a customers' car is in the workshop Maintaining accurate customer records, and updating the systems when any bookings have been made You will have heaps of energy, a warm personality and a real passion for delivering first class customer experiences.You will have excellent communication skills and the ability to build rapport easily and are able to explain technical information in a way that is clear and concise. Previous experienceusing Kerridge also known as ADP would be an advantage. For this role you will need to be able to maintain accurate customers records. You will be a great team player but be able to work independently also. We want to hear from you if you have worked in a similar role within the automotive industry or have a passion for customer service and cars! If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch. About Us We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We firmly believe that our people are our mostvaluable asset. We value the commitment they make to the business which is why weare continually working toprovide a market leading rewards and benefits package. Competitive salaries with clear pay scales in place as you develop Generous annual leave allowance that increases with length of service Eligibility to join one of our colleague car plans and cycle to work scheme Enhanced maternity leave, adoption leave (6 months full pay) and paternity leave (2 weeks full pay) Critical illness cover after 2 years plus life assurance and free will writing service Techscheme where you can get the latest tech for less and spread the cost, eye care scheme and discounted shopping vouchers Employeeassistance programme and free access toSmart Healthgiving employees and their immediate families access to 24/7 GP services to support well being Lookers are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive a driver's licence check will also be carried out.