Press Tab to Move to Skip to Content Link Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at . Job Description We are seeking an experienced Salesforce Program Manager to lead and oversee enterprise-wide Salesforce implementations. This role is responsible for strategic planning, program execution, stakeholder engagement, and ensuring successful delivery of Salesforce solutions across multiple projects. The ideal candidate will have a strong background in Salesforce platform management, project governance, and enterprise IT strategy. Key Responsibilities: Program Strategy & Leadership •Define and execute the Salesforce program roadmap, aligning it with business goals. •Oversee multiple Salesforce projects, ensuring consistency, quality, and efficiency. •Work with senior leadership to prioritize and allocate resources for Salesforce initiatives. •Drive enterprise adoption of Salesforce solutions by aligning with business processes. Project Execution & Delivery •Manage end-to-end delivery of Salesforce projects, ensuring they are completed on time and within budget. •Implement agile and waterfall methodologies as needed for project execution. •Track project progress, identify risks, and implement mitigation strategies. •Ensure compliance with security, regulatory, and governance standards (e.g., HIPAA, GDPR). Stakeholder & Team Management •Act as a liaison between business teams, IT, and Salesforce developers/architects. •Work closely with executives, product owners, and technical teams to align on business needs. •Facilitate cross-functional collaboration to ensure seamless delivery. •Lead and mentor a team of Salesforce project managers, administrators, and developers. Governance & Best Practices •Establish Salesforce governance frameworks for data integrity, security, and system performance. •Define KPIs and success metrics for Salesforce projects. •Ensure proper documentation, change management, and continuous improvement processes. •Work with Salesforce partners, system integrators, and third-party vendors to drive success. Qualifications & Experience: •8+ years of IT program management experience, with at least 5 years in Salesforce program/project management. •Strong expertise in Salesforce CRM, Sales Cloud, Service Cloud, Health Cloud, Experience Cloud. •Experience leading large-scale Salesforce implementations in enterprise environments. •Knowledge of Agile (Scrum/Kanban), SAFe, and Waterfall project management methodologies. •Familiarity with Salesforce governance, security, and compliance (HIPAA, GDPR, SOX, etc.). •Salesforce certifications preferred (Certified Salesforce Administrator, PMP, Scrum Master, SAFe Agilist). •Excellent leadership, communication, and stakeholder management skills. Preferred Qualifications: •Experience working in healthcare, or enterprise SaaS environments. •Hands-on experience with Salesforce integrations (Mulesoft, APIs, EHRs, etc.). •Strong background in business process automation, data analytics, and AI-powered CRM. Mandatory Skills: Salesforce Business Analysis.Experience: >10 YEARS.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at . Do not email your resume to this ID as it is not monitored for resumes and career applications. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at . We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
Jul 18, 2025
Full time
Press Tab to Move to Skip to Content Link Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at . Job Description We are seeking an experienced Salesforce Program Manager to lead and oversee enterprise-wide Salesforce implementations. This role is responsible for strategic planning, program execution, stakeholder engagement, and ensuring successful delivery of Salesforce solutions across multiple projects. The ideal candidate will have a strong background in Salesforce platform management, project governance, and enterprise IT strategy. Key Responsibilities: Program Strategy & Leadership •Define and execute the Salesforce program roadmap, aligning it with business goals. •Oversee multiple Salesforce projects, ensuring consistency, quality, and efficiency. •Work with senior leadership to prioritize and allocate resources for Salesforce initiatives. •Drive enterprise adoption of Salesforce solutions by aligning with business processes. Project Execution & Delivery •Manage end-to-end delivery of Salesforce projects, ensuring they are completed on time and within budget. •Implement agile and waterfall methodologies as needed for project execution. •Track project progress, identify risks, and implement mitigation strategies. •Ensure compliance with security, regulatory, and governance standards (e.g., HIPAA, GDPR). Stakeholder & Team Management •Act as a liaison between business teams, IT, and Salesforce developers/architects. •Work closely with executives, product owners, and technical teams to align on business needs. •Facilitate cross-functional collaboration to ensure seamless delivery. •Lead and mentor a team of Salesforce project managers, administrators, and developers. Governance & Best Practices •Establish Salesforce governance frameworks for data integrity, security, and system performance. •Define KPIs and success metrics for Salesforce projects. •Ensure proper documentation, change management, and continuous improvement processes. •Work with Salesforce partners, system integrators, and third-party vendors to drive success. Qualifications & Experience: •8+ years of IT program management experience, with at least 5 years in Salesforce program/project management. •Strong expertise in Salesforce CRM, Sales Cloud, Service Cloud, Health Cloud, Experience Cloud. •Experience leading large-scale Salesforce implementations in enterprise environments. •Knowledge of Agile (Scrum/Kanban), SAFe, and Waterfall project management methodologies. •Familiarity with Salesforce governance, security, and compliance (HIPAA, GDPR, SOX, etc.). •Salesforce certifications preferred (Certified Salesforce Administrator, PMP, Scrum Master, SAFe Agilist). •Excellent leadership, communication, and stakeholder management skills. Preferred Qualifications: •Experience working in healthcare, or enterprise SaaS environments. •Hands-on experience with Salesforce integrations (Mulesoft, APIs, EHRs, etc.). •Strong background in business process automation, data analytics, and AI-powered CRM. Mandatory Skills: Salesforce Business Analysis.Experience: >10 YEARS.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at . Do not email your resume to this ID as it is not monitored for resumes and career applications. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at . We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
Moniepoint Inc. is Africa's all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019. As Nigeria's largest merchant acquirer, it powers most of the country's Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably. As a Product Design Manager, you will own the execution of our design vision, managing a small team of designers across multiple teams to prioritise initiatives, drive strategic projects, and foster a culture of excellence. Balancing leadership with hands-on design, you will ensure we deliver business-driven, user-centred solutions that elevate the user experience. This role requires strong leadership, UX/UI expertise, and cross-functional collaboration. You will work closely with product managers, engineers, and other stakeholders to remove blockers, streamline workflows, and create scalable, accessible designs that align with both user and business needs. What you'll do Lead and manage a small team of product designers, ensuring project prioritisation, team alignment, and timely execution of high-quality design work. Mentor and inspire your team, fostering a culture of feedback, learning, and innovation through regular critiques, coaching, and skill development. Manage project timelines, roadmaps, and design workflows, ensuring the team delivers high-quality work on schedule. Maintain a hands-on approach, contributing directly to key design projects while balancing leadership responsibilities. Partner with product managers, engineers, and executives to translate strategic goals into user-friendly design solutions. Advocate for user-centred design by leveraging qualitative and quantitative research, usability testing, and behavioural insights to make informed design decisions. Ensure design consistency and scalability through the use of design systems and atomic design principles. Champion accessibility (a11y) and inclusive design, ensuring our products are usable by a diverse audience. Collaborate with analytics and product teams to measure the impact of design and optimise experiences based on data. What you need to succeed A strong portfolio demonstrating your ability to lead design teams and deliver end-to-end product design solutions across platforms, backed by user research and measurable impact. Experience leading and developing design teams, fostering collaboration, mentorship, and performance-driven growth. Expertise in UX/UI principles, interaction design, and user research methodologies, with a proven track record of delivering results-driven digital products. Strong communication and stakeholder management skills, with the ability to influence cross-functional teams and advocate for design at all levels. Strategic mindset, with the ability to translate product goals into scalable, flexible, and user-centric design solutions. Experience managing design workflows, tools, and operational processes to improve team efficiency and output. Ability to thrive in a fast-paced environment, effectively balancing multiple priorities while maintaining design excellence. Experience in fintech or SaaS, with a strong understanding of financial products, compliance, security, and designing for trust. What you'll get A leadership role in shaping the future of fintech - your work will influence design strategy and impact millions of users. Opportunities for career growth - mentorship, leadership development, and the ability to scale and shape a high-performing design team. Autonomy and influence - own design decisions, drive cross-functional collaboration, and define best practices. A high-performing and collaborative team - work alongside talented designers, engineers, and product managers in a culture that values design excellence. A culture of experimentation - we encourage bold ideas, rapid iteration, and data-driven design improvements. Competitive compensation and benefits. Remote-friendly work culture with support for professional development and engagement with the design community. What to expect in the hiring process Application & portfolio review: we assess your experience, leadership impact, and UX case studies that demonstrate strategic thinking, process, and measurable outcomes. Preliminary phone call with recruiter: a brief conversation to discuss your background, leadership experience, and expectations. Interview with senior leadership: a deep dive into your leadership approach, design philosophy, and ability to drive impact. This includes a discussion on past projects and collaboration with cross-functional teams. Design leadership challenge: a scenario-based assessment to assess both strategic thinking and leadership skills while balancing UX/UI expertise. Final executive conversation: a discussion with senior leadership to assess alignment with our vision, strategic thinking, and team-building philosophy. How to apply: Submit your resume and portfolio showcasing your leadership in managing design teams, driving strategy, and delivering user-centred solutions with measurable business impact. We want to see case studies that demonstrate how you have led and developed designers, prioritised and managed projects, and fostered a high-performing team culture. Your portfolio should highlight how you have used research, data, and experimentation to inform decisions, optimise workflows, and drive success metrics. Create a Job Alert Interested in building your career at Moniepoint? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Link to your Portfolio: We want to see case studies that demonstrate how you have led and developed designers, prioritised and managed projects, and fostered a high-performing team culture. Your portfolio should highlight how you have used research, data, and experimentation to inform decisions, optimise workflows, and drive success metrics. GDPR Consent Select Please select to give us consent to process your data for recruiting purposes. Your data will be stored for 365 days before being deleted and you have the right to request its deletion at any time, as outlined in our privacy policy . Help Us Support Diversity at Moniepoint At Moniepoint, we are committed to fostering a diverse and inclusive work environment. We do not discriminate based on gender identity, orientation, or other personal characteristics. To help us track and improve our recruitment efforts and ensure we are meeting our gender inclusion goals, we kindly ask you to answer the following demographic questions. Your responses are voluntary and will not impact your application in any way. Thank you for helping us build a more inclusive team What is your gender? Select By checking this box, I consent to Moniepoint collecting, storing, and processing my responses to the demographic data surveys above.
Jul 18, 2025
Full time
Moniepoint Inc. is Africa's all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019. As Nigeria's largest merchant acquirer, it powers most of the country's Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably. As a Product Design Manager, you will own the execution of our design vision, managing a small team of designers across multiple teams to prioritise initiatives, drive strategic projects, and foster a culture of excellence. Balancing leadership with hands-on design, you will ensure we deliver business-driven, user-centred solutions that elevate the user experience. This role requires strong leadership, UX/UI expertise, and cross-functional collaboration. You will work closely with product managers, engineers, and other stakeholders to remove blockers, streamline workflows, and create scalable, accessible designs that align with both user and business needs. What you'll do Lead and manage a small team of product designers, ensuring project prioritisation, team alignment, and timely execution of high-quality design work. Mentor and inspire your team, fostering a culture of feedback, learning, and innovation through regular critiques, coaching, and skill development. Manage project timelines, roadmaps, and design workflows, ensuring the team delivers high-quality work on schedule. Maintain a hands-on approach, contributing directly to key design projects while balancing leadership responsibilities. Partner with product managers, engineers, and executives to translate strategic goals into user-friendly design solutions. Advocate for user-centred design by leveraging qualitative and quantitative research, usability testing, and behavioural insights to make informed design decisions. Ensure design consistency and scalability through the use of design systems and atomic design principles. Champion accessibility (a11y) and inclusive design, ensuring our products are usable by a diverse audience. Collaborate with analytics and product teams to measure the impact of design and optimise experiences based on data. What you need to succeed A strong portfolio demonstrating your ability to lead design teams and deliver end-to-end product design solutions across platforms, backed by user research and measurable impact. Experience leading and developing design teams, fostering collaboration, mentorship, and performance-driven growth. Expertise in UX/UI principles, interaction design, and user research methodologies, with a proven track record of delivering results-driven digital products. Strong communication and stakeholder management skills, with the ability to influence cross-functional teams and advocate for design at all levels. Strategic mindset, with the ability to translate product goals into scalable, flexible, and user-centric design solutions. Experience managing design workflows, tools, and operational processes to improve team efficiency and output. Ability to thrive in a fast-paced environment, effectively balancing multiple priorities while maintaining design excellence. Experience in fintech or SaaS, with a strong understanding of financial products, compliance, security, and designing for trust. What you'll get A leadership role in shaping the future of fintech - your work will influence design strategy and impact millions of users. Opportunities for career growth - mentorship, leadership development, and the ability to scale and shape a high-performing design team. Autonomy and influence - own design decisions, drive cross-functional collaboration, and define best practices. A high-performing and collaborative team - work alongside talented designers, engineers, and product managers in a culture that values design excellence. A culture of experimentation - we encourage bold ideas, rapid iteration, and data-driven design improvements. Competitive compensation and benefits. Remote-friendly work culture with support for professional development and engagement with the design community. What to expect in the hiring process Application & portfolio review: we assess your experience, leadership impact, and UX case studies that demonstrate strategic thinking, process, and measurable outcomes. Preliminary phone call with recruiter: a brief conversation to discuss your background, leadership experience, and expectations. Interview with senior leadership: a deep dive into your leadership approach, design philosophy, and ability to drive impact. This includes a discussion on past projects and collaboration with cross-functional teams. Design leadership challenge: a scenario-based assessment to assess both strategic thinking and leadership skills while balancing UX/UI expertise. Final executive conversation: a discussion with senior leadership to assess alignment with our vision, strategic thinking, and team-building philosophy. How to apply: Submit your resume and portfolio showcasing your leadership in managing design teams, driving strategy, and delivering user-centred solutions with measurable business impact. We want to see case studies that demonstrate how you have led and developed designers, prioritised and managed projects, and fostered a high-performing team culture. Your portfolio should highlight how you have used research, data, and experimentation to inform decisions, optimise workflows, and drive success metrics. Create a Job Alert Interested in building your career at Moniepoint? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Link to your Portfolio: We want to see case studies that demonstrate how you have led and developed designers, prioritised and managed projects, and fostered a high-performing team culture. Your portfolio should highlight how you have used research, data, and experimentation to inform decisions, optimise workflows, and drive success metrics. GDPR Consent Select Please select to give us consent to process your data for recruiting purposes. Your data will be stored for 365 days before being deleted and you have the right to request its deletion at any time, as outlined in our privacy policy . Help Us Support Diversity at Moniepoint At Moniepoint, we are committed to fostering a diverse and inclusive work environment. We do not discriminate based on gender identity, orientation, or other personal characteristics. To help us track and improve our recruitment efforts and ensure we are meeting our gender inclusion goals, we kindly ask you to answer the following demographic questions. Your responses are voluntary and will not impact your application in any way. Thank you for helping us build a more inclusive team What is your gender? Select By checking this box, I consent to Moniepoint collecting, storing, and processing my responses to the demographic data surveys above.
Locations : Boston Atlanta Canary Wharf Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a member of BCG's Global IT UX Center of Expertise (CoE), you will be working on the user experience for employees. You'll be responsible for the creation and testing of service design blueprints research, and the analysis of employee needs and sentiment. We are seeking a highly creative and experienced Service Designer to join our dynamic cross-functional team. The ideal candidate will have a passion for designing intuitive and engaging service experiences. Key Responsibilities: Service Design Development: Develop service design blueprints and guidelines to ensure consistency across services and to achieve BCG's strategic goals. Utilize journey mapping, needs and sentiment analysis, quant measurement and other tools, methods, or processes to understand and define end-to-end UX. Align with the CoE Value Measurement framework to capture and track service quality, efficiency and advocacy. User Research & Analysis: Conduct qualitative and quantitative user research to understand employee needs, behaviors, and pain points. Analyze user feedback and usage data to inform design decisions. Create meaningful and actionable insights into our employees' behaviors, needs, expectations, and pain points. Collaboration: Work collaboratively across teams, disciplines, and regions to ensure a diverse approach to problem-solving. Engage with senior leadership, showcasing UX work and evidencing the contributions your research and design work have made to the team's broader strategic initiatives. Testing & Iteration: Gather feedback to refine and improve service designs. Iterate on designs based on user feedback and analytics to enhance the user experience. Innovation & Trends: Stay updated with the latest design trends, tools, and technologies. Advocate for and implement best practices in user-centered design and Lean UX. What You'll Bring Experience: Minimum of 5 years of commercial experience in service design or UX design, preferably in a large, global enterprise. Proven experience in research and analysis to create actionable insights. Practical knowledge of iterative design methods and processes that follow a Lean UX approach. Comfortable leading UX workstreams in large global teams across multiple time zones, collaborating with a diverse set of stakeholders. Skills: Expertise in user journey mapping, needs and sentiment analysis, and other service design tools. Strong understanding of user-centered design principles and methodologies. Strong communication and presentation skills, with the ability to articulate design decisions and collaborate effectively with cross-functional teams. Personal Attributes: Innovative thinker with a passion for solving complex problems. Self-motivated with the ability to manage multiple workstreams simultaneously. Strong interpersonal skills and the ability to work effectively in a global, hybrid working environment. Outcome-driven and focused on solving user and business problems. Evangelist for UX practices with an empathetic nature to champion the voice of the customer. Pragmatic and adaptive thinker who can adjust design processes and approaches to project demands and deadlines. Ability to navigate high levels of ambiguity. Hands-on practitioner able to think conceptually and work practically. Compelling visual storyteller and communicator. Qualifications: Bachelor's degree in Product Design, Service Design, or equivalent experience. Master's degree preferred. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 18, 2025
Full time
Locations : Boston Atlanta Canary Wharf Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a member of BCG's Global IT UX Center of Expertise (CoE), you will be working on the user experience for employees. You'll be responsible for the creation and testing of service design blueprints research, and the analysis of employee needs and sentiment. We are seeking a highly creative and experienced Service Designer to join our dynamic cross-functional team. The ideal candidate will have a passion for designing intuitive and engaging service experiences. Key Responsibilities: Service Design Development: Develop service design blueprints and guidelines to ensure consistency across services and to achieve BCG's strategic goals. Utilize journey mapping, needs and sentiment analysis, quant measurement and other tools, methods, or processes to understand and define end-to-end UX. Align with the CoE Value Measurement framework to capture and track service quality, efficiency and advocacy. User Research & Analysis: Conduct qualitative and quantitative user research to understand employee needs, behaviors, and pain points. Analyze user feedback and usage data to inform design decisions. Create meaningful and actionable insights into our employees' behaviors, needs, expectations, and pain points. Collaboration: Work collaboratively across teams, disciplines, and regions to ensure a diverse approach to problem-solving. Engage with senior leadership, showcasing UX work and evidencing the contributions your research and design work have made to the team's broader strategic initiatives. Testing & Iteration: Gather feedback to refine and improve service designs. Iterate on designs based on user feedback and analytics to enhance the user experience. Innovation & Trends: Stay updated with the latest design trends, tools, and technologies. Advocate for and implement best practices in user-centered design and Lean UX. What You'll Bring Experience: Minimum of 5 years of commercial experience in service design or UX design, preferably in a large, global enterprise. Proven experience in research and analysis to create actionable insights. Practical knowledge of iterative design methods and processes that follow a Lean UX approach. Comfortable leading UX workstreams in large global teams across multiple time zones, collaborating with a diverse set of stakeholders. Skills: Expertise in user journey mapping, needs and sentiment analysis, and other service design tools. Strong understanding of user-centered design principles and methodologies. Strong communication and presentation skills, with the ability to articulate design decisions and collaborate effectively with cross-functional teams. Personal Attributes: Innovative thinker with a passion for solving complex problems. Self-motivated with the ability to manage multiple workstreams simultaneously. Strong interpersonal skills and the ability to work effectively in a global, hybrid working environment. Outcome-driven and focused on solving user and business problems. Evangelist for UX practices with an empathetic nature to champion the voice of the customer. Pragmatic and adaptive thinker who can adjust design processes and approaches to project demands and deadlines. Ability to navigate high levels of ambiguity. Hands-on practitioner able to think conceptually and work practically. Compelling visual storyteller and communicator. Qualifications: Bachelor's degree in Product Design, Service Design, or equivalent experience. Master's degree preferred. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do WHAT YOU'LL DO Roadmap Development: Partner with the Product owners and tech owners, and program teams to define technology roadmaps and set clear priorities for your portfolio. Technical Delivery: Oversee the end-to-end delivery of technical projects, ensuring that all phases of the product and program lifecycle are executed efficiently. Program Execution: Collaborate closely with stakeholders, architects, and development teams to manage and deliver program plans effectively. Problem Solving: Work with key stakeholders to understand business challenges and propose innovative technology solutions, including experimenting with new and emerging technologies. Agile Practices: Apply Agile methodologies-such as work estimation, TDD, and BDD-to streamline development processes. Architecture & Standards: Supervise technical architecture, tooling, platforms, and systems in coordination with Enterprise Architecture to maintain compliance with established standards. Data & Integrations: Understand the data and integration landscape and collaborate with expert teams to support enterprise-level integration, reporting, and analytics. Cross-Functional Collaboration: Work with enterprise teams on UX design, security best practices, cloud strategies, and platform engineering. Team Leadership: Guide and coach, a team of engineers, technical specialists, and architects, encouraging the adoption of innovative technologies and practices. Technical Analysis: Lead technical analysis and estimation efforts for custom-built applications. Best Practices: Drive the adoption of release management and automation best practices. Incident Management: Ensure thorough root cause analysis and prompt remediation during any incidents or outages. Vendor Coordination: Work with external vendors to supplement team capacity and expertise when necessary. YOU'RE GOOD AT You bring solid development and program leadership experience to drive technical governance, innovation, integrations, and cloud strategies using emerging technologies like Gen AI. You thrive in environments that demand independent problem-solving, analytical thinking, and clear communication. In this role, you will: Demonstrate thought leadership in technology innovation and transformation. Communicate complex technical concepts in a clear and relatable manner to both technical and non-technical stakeholders. Collaborate effectively with business and technology leaders, influencing decisions through your insights. Exhibit initiative, self-motivation, and a collaborative spirit while working both independently and as part of a team. Dive into technical details when needed, balancing hands-on problem solving with an end-to-end perspective. Build strong relationships and maintain a respectful, team-focused approach. Adapt to a fast-paced, multicultural, and service-oriented work environment. Uphold organisational values and guidelines while flexibly interpreting them to drive business improvements. Take ownership and be accountable for your work and the team's performance. Be detail-oriented, well-organised, and decisive when setting priorities. Stay curious and committed to continuously upskilling as technology evolves. Be available for occasional international calls outside regular business hours as required. What You'll Bring Bachelor's or Master's degree in computer or information sciences or a similar field 10+ years of relevant experience in delivering IT Transformation initiatives, preferably in large international organisations Hands-on technology development and implementation experience Experience in agile development environments with all aspects of SDLC with globally distributed teams Ability to lead/perform software development, as well as make architectural recommendations pertinent to business needs and related dependencies Good understanding of security best practices from a development and deployment perspective Strong technical competence, with the ability to rapidly learn new tools and technologies Flexibility and entrepreneurial spirit to adapt easily to changing requirements and priorities Experience leading and developing solutions across a varied technology stack, including: - Object-Oriented design, SOLID principles, and modern design patterns - Development experience in Microsoft .Net Framework and experience in Front-end JavaScript frameworks like Angular & React - Traditional Relational Database technologies like Oracle, MS SQL Server and - No SQL Databases like MongoDB or DynamoDB - SOA & Microservices architecture implementation using REST APIs, queue-based messaging patterns, exposure to Mulesoft/Kong is a plus - On-premise/cloud-based infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of best practices/standards - Software delivery, including CI/CD and related DevSecOps practices, working with cloud-based platforms such as Azure or AWS (preferred) - Experience working on AI/Gen AI implementations and underlying architecture, and models - Application testing, automation and performance testing tools - Working knowledge of Agile Scrum Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 18, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do WHAT YOU'LL DO Roadmap Development: Partner with the Product owners and tech owners, and program teams to define technology roadmaps and set clear priorities for your portfolio. Technical Delivery: Oversee the end-to-end delivery of technical projects, ensuring that all phases of the product and program lifecycle are executed efficiently. Program Execution: Collaborate closely with stakeholders, architects, and development teams to manage and deliver program plans effectively. Problem Solving: Work with key stakeholders to understand business challenges and propose innovative technology solutions, including experimenting with new and emerging technologies. Agile Practices: Apply Agile methodologies-such as work estimation, TDD, and BDD-to streamline development processes. Architecture & Standards: Supervise technical architecture, tooling, platforms, and systems in coordination with Enterprise Architecture to maintain compliance with established standards. Data & Integrations: Understand the data and integration landscape and collaborate with expert teams to support enterprise-level integration, reporting, and analytics. Cross-Functional Collaboration: Work with enterprise teams on UX design, security best practices, cloud strategies, and platform engineering. Team Leadership: Guide and coach, a team of engineers, technical specialists, and architects, encouraging the adoption of innovative technologies and practices. Technical Analysis: Lead technical analysis and estimation efforts for custom-built applications. Best Practices: Drive the adoption of release management and automation best practices. Incident Management: Ensure thorough root cause analysis and prompt remediation during any incidents or outages. Vendor Coordination: Work with external vendors to supplement team capacity and expertise when necessary. YOU'RE GOOD AT You bring solid development and program leadership experience to drive technical governance, innovation, integrations, and cloud strategies using emerging technologies like Gen AI. You thrive in environments that demand independent problem-solving, analytical thinking, and clear communication. In this role, you will: Demonstrate thought leadership in technology innovation and transformation. Communicate complex technical concepts in a clear and relatable manner to both technical and non-technical stakeholders. Collaborate effectively with business and technology leaders, influencing decisions through your insights. Exhibit initiative, self-motivation, and a collaborative spirit while working both independently and as part of a team. Dive into technical details when needed, balancing hands-on problem solving with an end-to-end perspective. Build strong relationships and maintain a respectful, team-focused approach. Adapt to a fast-paced, multicultural, and service-oriented work environment. Uphold organisational values and guidelines while flexibly interpreting them to drive business improvements. Take ownership and be accountable for your work and the team's performance. Be detail-oriented, well-organised, and decisive when setting priorities. Stay curious and committed to continuously upskilling as technology evolves. Be available for occasional international calls outside regular business hours as required. What You'll Bring Bachelor's or Master's degree in computer or information sciences or a similar field 10+ years of relevant experience in delivering IT Transformation initiatives, preferably in large international organisations Hands-on technology development and implementation experience Experience in agile development environments with all aspects of SDLC with globally distributed teams Ability to lead/perform software development, as well as make architectural recommendations pertinent to business needs and related dependencies Good understanding of security best practices from a development and deployment perspective Strong technical competence, with the ability to rapidly learn new tools and technologies Flexibility and entrepreneurial spirit to adapt easily to changing requirements and priorities Experience leading and developing solutions across a varied technology stack, including: - Object-Oriented design, SOLID principles, and modern design patterns - Development experience in Microsoft .Net Framework and experience in Front-end JavaScript frameworks like Angular & React - Traditional Relational Database technologies like Oracle, MS SQL Server and - No SQL Databases like MongoDB or DynamoDB - SOA & Microservices architecture implementation using REST APIs, queue-based messaging patterns, exposure to Mulesoft/Kong is a plus - On-premise/cloud-based infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of best practices/standards - Software delivery, including CI/CD and related DevSecOps practices, working with cloud-based platforms such as Azure or AWS (preferred) - Experience working on AI/Gen AI implementations and underlying architecture, and models - Application testing, automation and performance testing tools - Working knowledge of Agile Scrum Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Join the world's leading HR and people transformation business and help create the Future of Work for major organisations. You'll develop trusted relationships with senior business stakeholders and use proven methodologies to deliver high quality work that maximises value for our clients.As part of a practice that brings research and analytics expertise together with deep industry knowledge and extensive GenAI capability, you'll execute programmes that are not only innovative, but deliver the most positive impact to people, clients and society. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, we lead the way , serve with integrity , take care of each other , fosterinclusion , and collaborate for measurable impact . These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Join Deloitte's leading SuccessFactors team, focusing on the leading the core technical delivery of Employee Central solutions. You will play a critical role in ensuring the successful and efficient delivery of SuccessFactors work packages within a regional delivery centre environment. You will be responsible for the overall technical quality of solutions delivery, providing guidance and support to your team members. This role offers the opportunity to leverage your deep technical expertise in SuccessFactors while developing your leadership and management skills within a supportive and collaborative team. The role is based in one of our regional offices with a hybrid working model. Key Responsibilities: Oversee the configuration and testing of SuccessFactors Employee Central modules according to functional specifications. Ensure the maintenance and updates of existing SuccessFactors Employee Central configurations are performed accurately and efficiently. Foster a collaborative environment within the team to troubleshoot and resolve functional and technical issues. Participate in client workshops to provide technical expertise and guidance. Prioritise and allocate team workload effectively across multiple projects and clients. Ensure the team resolves tickets and incidents within agreed service level agreements (SLAs). Oversee the implementation of change requests, ensuring appropriate testing and documentation. Contribute to the development and maintenance of functional and technical documentation. Contribute to the development of our SuccessFactors practice through knowledge sharing and thought leadership. Stay up-to-date on the latest SuccessFactors releases and functionalities. Provide guidance, mentorship, and support to junior team members. Contribute to performance management and development planning for team members. Proactively identify and mitigate potential risks to solutions delivery. Connect to your skills and professional experience SuccessFactors certification in Employee Central (essential). Other modules desirable in addition. Proven experience managing and leading teams in the implementation and configuration of SuccessFactors, focusing on technical configuration and testing. Strong understanding of HR processes and best practices. Excellent analytical and problem-solving skills. Ability to lead and motivate a team, contributing to the efficient delivery of work packages. Experience working within a structured delivery environment or support environment is essential. Proven ability to work effectively in a team environment and independently. Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." -Sophia, Technology and Transformation Our hybrid working policy You'll be based in one of the regional offices with hybrid working. Our hybrid model enables our people to collaborate, connect and innovate in both a virtual and physical capacity.As well as remote working, you'll attend your local office and virtual collaboration spaces, depending on the requirements of the role. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Jul 18, 2025
Full time
Join the world's leading HR and people transformation business and help create the Future of Work for major organisations. You'll develop trusted relationships with senior business stakeholders and use proven methodologies to deliver high quality work that maximises value for our clients.As part of a practice that brings research and analytics expertise together with deep industry knowledge and extensive GenAI capability, you'll execute programmes that are not only innovative, but deliver the most positive impact to people, clients and society. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, we lead the way , serve with integrity , take care of each other , fosterinclusion , and collaborate for measurable impact . These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Join Deloitte's leading SuccessFactors team, focusing on the leading the core technical delivery of Employee Central solutions. You will play a critical role in ensuring the successful and efficient delivery of SuccessFactors work packages within a regional delivery centre environment. You will be responsible for the overall technical quality of solutions delivery, providing guidance and support to your team members. This role offers the opportunity to leverage your deep technical expertise in SuccessFactors while developing your leadership and management skills within a supportive and collaborative team. The role is based in one of our regional offices with a hybrid working model. Key Responsibilities: Oversee the configuration and testing of SuccessFactors Employee Central modules according to functional specifications. Ensure the maintenance and updates of existing SuccessFactors Employee Central configurations are performed accurately and efficiently. Foster a collaborative environment within the team to troubleshoot and resolve functional and technical issues. Participate in client workshops to provide technical expertise and guidance. Prioritise and allocate team workload effectively across multiple projects and clients. Ensure the team resolves tickets and incidents within agreed service level agreements (SLAs). Oversee the implementation of change requests, ensuring appropriate testing and documentation. Contribute to the development and maintenance of functional and technical documentation. Contribute to the development of our SuccessFactors practice through knowledge sharing and thought leadership. Stay up-to-date on the latest SuccessFactors releases and functionalities. Provide guidance, mentorship, and support to junior team members. Contribute to performance management and development planning for team members. Proactively identify and mitigate potential risks to solutions delivery. Connect to your skills and professional experience SuccessFactors certification in Employee Central (essential). Other modules desirable in addition. Proven experience managing and leading teams in the implementation and configuration of SuccessFactors, focusing on technical configuration and testing. Strong understanding of HR processes and best practices. Excellent analytical and problem-solving skills. Ability to lead and motivate a team, contributing to the efficient delivery of work packages. Experience working within a structured delivery environment or support environment is essential. Proven ability to work effectively in a team environment and independently. Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." -Sophia, Technology and Transformation Our hybrid working policy You'll be based in one of the regional offices with hybrid working. Our hybrid model enables our people to collaborate, connect and innovate in both a virtual and physical capacity.As well as remote working, you'll attend your local office and virtual collaboration spaces, depending on the requirements of the role. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Role: Senior Commercial Finance Manager Location: Blackburn, BB1 2FA - Office Based (location subject to change due to planned office relocation) Contract: Full-Time / Permanent Salary: £57,475 - £67,925 Dependent on Experience & Discretionary Bonus Scheme Company: EG Group This is an office based role 5 days a week About the Role: We have an exciting opportunity upcoming in the finance department for a keen and motivated individual who is looking to develop in their career. In this role, you will provide commercial insights to the Management team, partner the business to optimize and challenge financial performance, as well as drive/support commercial initiatives, and report on them. The successful candidate will be able to monitor and forecast KPI's, analyse key information and use their initiative to report variances. The candidate will possess analytical skills and be able to effectively communicate with stakeholders at all levels. They will be proactive and ensure complex information is relayed effectively. This role is based at our state-of-the-art Waterside Head Office, where you will be greeted with many valuable amenities. If you are ready for a new challenge, and for a role where you can help make a noticeable difference, then this opportunity could be perfect for you! What you'll be doing: Prepare weekly trading reports/dashboards & weekly CEO updates Prepare monthly presentations on trading performance Identify the key trends and drivers of the result Work alongside the management accounts team to understand monthly performance by site, by brand, by location Review P&L cost items on a regular basis to develop understanding of cost base and present key trends Partner with key stakeholders look to improve reporting impact & efficiency in preparation by maximising the use/potential of the SAP analytics tool and aiming to reduce reliance on spreadsheets, manual manipulation of data Work closely with the Country Manager to optimise performance, cost control and improve profitability Provide support and information to improve decision-making Lead and manage the annual budget preparation & presentation Other analysis or tasks as requested by the Country Manager, Head of Finance or EG Group teams Management responsibility of direct reports, including the development of roles and responsibilities This list is not exhaustive and may be added to or amended from time to time. What we're looking for: Qualified Accountant Efficient - working to tight deadlines Excellent communication skills Excellent knowledge of Excel &/or SAP Possess commercial and analytical acumen Ability to establish the appropriate frameworks and processes Ability to multi-task, adapt and respond to changing priorities Self-motivated with ability to develop, encourage and lead a strong high-performance team Confident presenting to and challenging senior stakeholders where necessary Multi-site experience either in hospitality or retail (desirable) Why Join EG Group: Performance Based Bonus Scheme Flexible working hours (8am - 10am start, 8-hour working day) Access to Apprenticeships and accredited qualifications Career development and progression opportunities within a global organisation. ASDA Discount Card - 15% off all ASDA stores Free Secure Car Parking Waterside Café - freshly prepared meals at affordable prices Dress Down Fridays Prayer and Ablution Facilities Work Anniversary Rewards Free Eye Test Who are EG Group? EG Group is a leading global convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in over 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic growth. Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group. INDHO
Jul 18, 2025
Full time
Role: Senior Commercial Finance Manager Location: Blackburn, BB1 2FA - Office Based (location subject to change due to planned office relocation) Contract: Full-Time / Permanent Salary: £57,475 - £67,925 Dependent on Experience & Discretionary Bonus Scheme Company: EG Group This is an office based role 5 days a week About the Role: We have an exciting opportunity upcoming in the finance department for a keen and motivated individual who is looking to develop in their career. In this role, you will provide commercial insights to the Management team, partner the business to optimize and challenge financial performance, as well as drive/support commercial initiatives, and report on them. The successful candidate will be able to monitor and forecast KPI's, analyse key information and use their initiative to report variances. The candidate will possess analytical skills and be able to effectively communicate with stakeholders at all levels. They will be proactive and ensure complex information is relayed effectively. This role is based at our state-of-the-art Waterside Head Office, where you will be greeted with many valuable amenities. If you are ready for a new challenge, and for a role where you can help make a noticeable difference, then this opportunity could be perfect for you! What you'll be doing: Prepare weekly trading reports/dashboards & weekly CEO updates Prepare monthly presentations on trading performance Identify the key trends and drivers of the result Work alongside the management accounts team to understand monthly performance by site, by brand, by location Review P&L cost items on a regular basis to develop understanding of cost base and present key trends Partner with key stakeholders look to improve reporting impact & efficiency in preparation by maximising the use/potential of the SAP analytics tool and aiming to reduce reliance on spreadsheets, manual manipulation of data Work closely with the Country Manager to optimise performance, cost control and improve profitability Provide support and information to improve decision-making Lead and manage the annual budget preparation & presentation Other analysis or tasks as requested by the Country Manager, Head of Finance or EG Group teams Management responsibility of direct reports, including the development of roles and responsibilities This list is not exhaustive and may be added to or amended from time to time. What we're looking for: Qualified Accountant Efficient - working to tight deadlines Excellent communication skills Excellent knowledge of Excel &/or SAP Possess commercial and analytical acumen Ability to establish the appropriate frameworks and processes Ability to multi-task, adapt and respond to changing priorities Self-motivated with ability to develop, encourage and lead a strong high-performance team Confident presenting to and challenging senior stakeholders where necessary Multi-site experience either in hospitality or retail (desirable) Why Join EG Group: Performance Based Bonus Scheme Flexible working hours (8am - 10am start, 8-hour working day) Access to Apprenticeships and accredited qualifications Career development and progression opportunities within a global organisation. ASDA Discount Card - 15% off all ASDA stores Free Secure Car Parking Waterside Café - freshly prepared meals at affordable prices Dress Down Fridays Prayer and Ablution Facilities Work Anniversary Rewards Free Eye Test Who are EG Group? EG Group is a leading global convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in over 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic growth. Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group. INDHO
Locations : London München Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG's Global Practices Operations Team plays a critical role in shaping the firm's strategic direction across its 20 industry and functional business units. As a Strategic Development Manager, you will be part of the team led by the Chief Operating Officer (COO), working closely with the Strategic Development Senior Director and Senior Manager to drive strategic planning, operational enhancments, and financial oversight.This role offers broad exposure to cross-Practice Area operations, placing you at the center of high-impact initiatives that shape BCG's global strategy. You will leverage financial expertise, data-driven insights, strategic problem-solving, and project management skills to optimize operational efficiency. Key Initiatives Led by the Strategic Development Operations Team BCG's Innovation Fund & Investment Oversight: Manage BCG's Innovation Fund, the firm's internal investment vehicle for R&D and IP development. Oversee investment allocations, track impact, and provide financial planning and strategic insights to assess ROI across all Practice Areas (PAs). Prepare executive presentations for the Investment Committee, Operations Committee, and key leadership meetings. Financial Planning & Budgeting: Lead budgeting and financial planning for Global and Regional Practice Area Meetings, collaborating with PA Finance to ensure alignment and efficiency. Additionally, lead Carbon Emission budgeting and planning, driving strategies to support BCG's Net-Zero commitments for 2030 & 2050. Performance Management & KPI Development: Work with the Performance Management team to define operational and financial metrics, establish new KPIs, and support strategic planning, cash investment decisions, and carbon budgeting. Utilize data-driven insights to enhance performance tracking and optimization across Practice Areas. Product Ownership of PAAF (PA Affiliation Tool): Serve as the product owner for BCG's PAAF tool, the single source of truth (SSoT) for tracking expertise and affiliation of all BCG staff across 20 PAs globally. This highly visible tool is crucial for Finance, HR, Marketing, and other core business functions, supporting strategic workforce planning and operational decision-making. Bridging Operational and Strategic Agendas: Support the evolution of BCG's operating model, driving strategic planning, budget optimization, and investment decisions. Work across change management initiatives to enhance efficiency, business transformation, and long-term impact You're Good At Successful candidates will feel comfortable operating across intersections of BCG's matrix organization, demonstrating a high degree of ownership and a 'can-do' attitude. They should have strong relationship-building and project management skills, the ability to see the big picture while managing details, and the adaptability to navigate ambiguity and evolving priorities. A proactive mindset and willingness to lean in to support teams and projects when needed are essential. Strategic Thinking & Analysis: Solving complex problems, driving data-driven financial planning and performance management, and contributing to BCG's short-term and long-term strategic direction. Project & Stakeholder Management: Managing multiple priorities across cross-functional teams. Data-Driven Decision Making: Leveraging analytics to define new and refine existing KPIs for investment strategies and business planning. Communication & Influence: Engaging senior leadership with clear and compelling insights. Global Collaboration: Collaborate and communicate with various teams and individuals, with different level of seniority in different geographies and with different background; be able to communicate with senior leaders and be a connection point for the community What You'll Bring 5-8 years of experience in consulting, strategy and operations, project management, or data & analytics. Ability to multi-task, prioritize, operate effectively in a matrix organization and a fast-paced environment, proactively manage expectations Expertise in financial modeling, budgeting, and strategic planning. Strong proficiency in PowerPoint, Excel, BI Tools (Tableau, Power BI); familiarity with collaboration platforms (Slack, Trello, MS Teams). Experience working in global/virtual teams and managing cross-functional stakeholders. Autonomous self starter attitude with drive and energy to drive projects independently Excellent written and oral English skills is a must Who You'll Work With The Global Practices Strategic Development Senior Director with a particularly close daily working relation to the Practice Area Operations Senior Manager. There will also be regular interactions with the PA Chief Operations Officer, Practice Area Leaders, the Global Practice Management (Senior/Executive) Directors, and other business unit leaders across the function. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 18, 2025
Full time
Locations : London München Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG's Global Practices Operations Team plays a critical role in shaping the firm's strategic direction across its 20 industry and functional business units. As a Strategic Development Manager, you will be part of the team led by the Chief Operating Officer (COO), working closely with the Strategic Development Senior Director and Senior Manager to drive strategic planning, operational enhancments, and financial oversight.This role offers broad exposure to cross-Practice Area operations, placing you at the center of high-impact initiatives that shape BCG's global strategy. You will leverage financial expertise, data-driven insights, strategic problem-solving, and project management skills to optimize operational efficiency. Key Initiatives Led by the Strategic Development Operations Team BCG's Innovation Fund & Investment Oversight: Manage BCG's Innovation Fund, the firm's internal investment vehicle for R&D and IP development. Oversee investment allocations, track impact, and provide financial planning and strategic insights to assess ROI across all Practice Areas (PAs). Prepare executive presentations for the Investment Committee, Operations Committee, and key leadership meetings. Financial Planning & Budgeting: Lead budgeting and financial planning for Global and Regional Practice Area Meetings, collaborating with PA Finance to ensure alignment and efficiency. Additionally, lead Carbon Emission budgeting and planning, driving strategies to support BCG's Net-Zero commitments for 2030 & 2050. Performance Management & KPI Development: Work with the Performance Management team to define operational and financial metrics, establish new KPIs, and support strategic planning, cash investment decisions, and carbon budgeting. Utilize data-driven insights to enhance performance tracking and optimization across Practice Areas. Product Ownership of PAAF (PA Affiliation Tool): Serve as the product owner for BCG's PAAF tool, the single source of truth (SSoT) for tracking expertise and affiliation of all BCG staff across 20 PAs globally. This highly visible tool is crucial for Finance, HR, Marketing, and other core business functions, supporting strategic workforce planning and operational decision-making. Bridging Operational and Strategic Agendas: Support the evolution of BCG's operating model, driving strategic planning, budget optimization, and investment decisions. Work across change management initiatives to enhance efficiency, business transformation, and long-term impact You're Good At Successful candidates will feel comfortable operating across intersections of BCG's matrix organization, demonstrating a high degree of ownership and a 'can-do' attitude. They should have strong relationship-building and project management skills, the ability to see the big picture while managing details, and the adaptability to navigate ambiguity and evolving priorities. A proactive mindset and willingness to lean in to support teams and projects when needed are essential. Strategic Thinking & Analysis: Solving complex problems, driving data-driven financial planning and performance management, and contributing to BCG's short-term and long-term strategic direction. Project & Stakeholder Management: Managing multiple priorities across cross-functional teams. Data-Driven Decision Making: Leveraging analytics to define new and refine existing KPIs for investment strategies and business planning. Communication & Influence: Engaging senior leadership with clear and compelling insights. Global Collaboration: Collaborate and communicate with various teams and individuals, with different level of seniority in different geographies and with different background; be able to communicate with senior leaders and be a connection point for the community What You'll Bring 5-8 years of experience in consulting, strategy and operations, project management, or data & analytics. Ability to multi-task, prioritize, operate effectively in a matrix organization and a fast-paced environment, proactively manage expectations Expertise in financial modeling, budgeting, and strategic planning. Strong proficiency in PowerPoint, Excel, BI Tools (Tableau, Power BI); familiarity with collaboration platforms (Slack, Trello, MS Teams). Experience working in global/virtual teams and managing cross-functional stakeholders. Autonomous self starter attitude with drive and energy to drive projects independently Excellent written and oral English skills is a must Who You'll Work With The Global Practices Strategic Development Senior Director with a particularly close daily working relation to the Practice Area Operations Senior Manager. There will also be regular interactions with the PA Chief Operations Officer, Practice Area Leaders, the Global Practice Management (Senior/Executive) Directors, and other business unit leaders across the function. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Career Level: 07 Specialist Posting Date: 4 Jul 2025 Group Pricing Manager Location: London (Hybrid - minimum 2 days per week onsite) Brand: ClearCourse Group Job Type: Full-Time Join one of the UK's fastest-growing technology groups. We're ClearCourse - a PE-backed collective of leading software and integrated payments businesses, building a world-class, customer-focused technology platform through acquisition and innovation. Since 2018, we've welcomed over 30 companies into the group, each bringing fresh thinking, exceptional products, and deep vertical expertise. Now, we're looking for a commercially driven, analytically minded Group Pricing Manager to join our Group Go-To-Market (GTM) function. This is a newly created role with a mandate to transform how we approach pricing across our SaaS and commerce enablement brands. You'll work closely with senior leaders across Product, Finance, Sales, and M&A to create and embed pricing strategies that unlock growth, improve margin performance, and deliver competitive edge. You'll also have the opportunity to build and lead a small team, starting with the hire of a Pricing Analyst. This is a rare opportunity to shape pricing at scale, within a high-growth private equity environment where your ideas will translate directly into results. What you'll do Design and implement group-wide pricing strategies across 30+ B2B software and payments businesses Define pricing frameworks, approval processes, and commercial 'guardrails' for local business autonomy Deliver strategic pricing guidance on enterprise deals, bids, tenders, and product launches Monitor and optimise margin performance, price positioning, and discounting trends across the portfolio Partner with GTM Enablement, Finance, Sales, Product, and M&A to inform commercial decision-making Establish KPIs and dashboards to measure pricing effectiveness, compliance, and profitability Develop pricing governance, tools, and best practices to be embedded across the group Lead and mentor a Pricing Analyst (to be hired), shaping the future of the group pricing function What we're looking for 5+ years of pricing leadership experience within B2B SaaS or technology environments Proven success in designing pricing models that drive sustainable revenue and profit growth Strong commercial acumen and data-led decision making - you're comfortable with complex pricing analytics Familiarity with pricing tools and strategies, including tiered models, freemium, volume-based pricing, and discount optimisation Experience working across matrixed organisations and influencing senior stakeholders Exposure to integrated or embedded payments is a strong advantage A strategic mindset with the drive to build, improve, and own a new function Excellent communication skills, with the ability to translate insight into action Benefits We offer a competitive salary and generous benefits package, including: Hybrid-working model with 25 days annual leave + your birthday off Volunteering days Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Employee wellbeing perks such as the Calm app, a cycle-to-work scheme, and discounted gym memberships Retail discounts and an Employee Assistance Programme Why join ClearCourse? At ClearCourse, we're doing something different - creating a collaborative family of brands, united by our shared vision to build a brilliant software and payments business with exceptional people at its core. With investment from Aquiline Capital Partners, we've grown rapidly since 2018 and continue to scale through strategic acquisitions and innovation. Our ClearAccept payments platform is embedded across our portfolio, allowing us to offer fully integrated technology solutions to thousands of clients across diverse verticals. We're over 900 people strong, operating with agility and ambition across the UK. We offer hybrid working, modern London offices, and a culture that values collaboration, ownership, and impact. If you're ready to shape pricing strategy across one of the UK's most dynamic software groups, we'd love to hear from you.
Jul 18, 2025
Full time
Career Level: 07 Specialist Posting Date: 4 Jul 2025 Group Pricing Manager Location: London (Hybrid - minimum 2 days per week onsite) Brand: ClearCourse Group Job Type: Full-Time Join one of the UK's fastest-growing technology groups. We're ClearCourse - a PE-backed collective of leading software and integrated payments businesses, building a world-class, customer-focused technology platform through acquisition and innovation. Since 2018, we've welcomed over 30 companies into the group, each bringing fresh thinking, exceptional products, and deep vertical expertise. Now, we're looking for a commercially driven, analytically minded Group Pricing Manager to join our Group Go-To-Market (GTM) function. This is a newly created role with a mandate to transform how we approach pricing across our SaaS and commerce enablement brands. You'll work closely with senior leaders across Product, Finance, Sales, and M&A to create and embed pricing strategies that unlock growth, improve margin performance, and deliver competitive edge. You'll also have the opportunity to build and lead a small team, starting with the hire of a Pricing Analyst. This is a rare opportunity to shape pricing at scale, within a high-growth private equity environment where your ideas will translate directly into results. What you'll do Design and implement group-wide pricing strategies across 30+ B2B software and payments businesses Define pricing frameworks, approval processes, and commercial 'guardrails' for local business autonomy Deliver strategic pricing guidance on enterprise deals, bids, tenders, and product launches Monitor and optimise margin performance, price positioning, and discounting trends across the portfolio Partner with GTM Enablement, Finance, Sales, Product, and M&A to inform commercial decision-making Establish KPIs and dashboards to measure pricing effectiveness, compliance, and profitability Develop pricing governance, tools, and best practices to be embedded across the group Lead and mentor a Pricing Analyst (to be hired), shaping the future of the group pricing function What we're looking for 5+ years of pricing leadership experience within B2B SaaS or technology environments Proven success in designing pricing models that drive sustainable revenue and profit growth Strong commercial acumen and data-led decision making - you're comfortable with complex pricing analytics Familiarity with pricing tools and strategies, including tiered models, freemium, volume-based pricing, and discount optimisation Experience working across matrixed organisations and influencing senior stakeholders Exposure to integrated or embedded payments is a strong advantage A strategic mindset with the drive to build, improve, and own a new function Excellent communication skills, with the ability to translate insight into action Benefits We offer a competitive salary and generous benefits package, including: Hybrid-working model with 25 days annual leave + your birthday off Volunteering days Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Employee wellbeing perks such as the Calm app, a cycle-to-work scheme, and discounted gym memberships Retail discounts and an Employee Assistance Programme Why join ClearCourse? At ClearCourse, we're doing something different - creating a collaborative family of brands, united by our shared vision to build a brilliant software and payments business with exceptional people at its core. With investment from Aquiline Capital Partners, we've grown rapidly since 2018 and continue to scale through strategic acquisitions and innovation. Our ClearAccept payments platform is embedded across our portfolio, allowing us to offer fully integrated technology solutions to thousands of clients across diverse verticals. We're over 900 people strong, operating with agility and ambition across the UK. We offer hybrid working, modern London offices, and a culture that values collaboration, ownership, and impact. If you're ready to shape pricing strategy across one of the UK's most dynamic software groups, we'd love to hear from you.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do WHAT YOU'LL DO Roadmap Development: Partner with the Product owners and tech owners, and program teams to define technology roadmaps and set clear priorities for your portfolio. Technical Delivery: Oversee the end-to-end delivery of technical projects, ensuring that all phases of the product and program lifecycle are executed efficiently. Program Execution: Collaborate closely with stakeholders, architects, and development teams to manage and deliver program plans effectively. Problem Solving: Work with key stakeholders to understand business challenges and propose innovative technology solutions, including experimenting with new and emerging technologies. Agile Practices: Apply Agile methodologies-such as work estimation, TDD, and BDD-to streamline development processes. Architecture & Standards: Supervise technical architecture, tooling, platforms, and systems in coordination with Enterprise Architecture to maintain compliance with established standards. Data & Integrations: Understand the data and integration landscape and collaborate with expert teams to support enterprise-level integration, reporting, and analytics. Cross-Functional Collaboration: Work with enterprise teams on UX design, security best practices, cloud strategies, and platform engineering. Team Leadership: Guide and coach, a team of engineers, technical specialists, and architects, encouraging the adoption of innovative technologies and practices. Technical Analysis: Lead technical analysis and estimation efforts for custom-built applications. Best Practices: Drive the adoption of release management and automation best practices. Incident Management: Ensure thorough root cause analysis and prompt remediation during any incidents or outages. Vendor Coordination: Work with external vendors to supplement team capacity and expertise when necessary. YOU'RE GOOD AT You bring solid development and program leadership experience to drive technical governance, innovation, integrations, and cloud strategies using emerging technologies like Gen AI. You thrive in environments that demand independent problem-solving, analytical thinking, and clear communication. In this role, you will: Demonstrate thought leadership in technology innovation and transformation. Communicate complex technical concepts in a clear and relatable manner to both technical and non-technical stakeholders. Collaborate effectively with business and technology leaders, influencing decisions through your insights. Exhibit initiative, self-motivation, and a collaborative spirit while working both independently and as part of a team. Dive into technical details when needed, balancing hands-on problem solving with an end-to-end perspective. Build strong relationships and maintain a respectful, team-focused approach. Adapt to a fast-paced, multicultural, and service-oriented work environment. Uphold organisational values and guidelines while flexibly interpreting them to drive business improvements. Take ownership and be accountable for your work and the team's performance. Be detail-oriented, well-organised, and decisive when setting priorities. Stay curious and committed to continuously upskilling as technology evolves. Be available for occasional international calls outside regular business hours as required. What You'll Bring Bachelor's or Master's degree in computer or information sciences or a similar field 10+ years of relevant experience in delivering IT Transformation initiatives, preferably in large international organisations Hands-on technology development and implementation experience Experience in agile development environments with all aspects of SDLC with globally distributed teams Ability to lead/perform software development, as well as make architectural recommendations pertinent to business needs and related dependencies Good understanding of security best practices from a development and deployment perspective Strong technical competence, with the ability to rapidly learn new tools and technologies Flexibility and entrepreneurial spirit to adapt easily to changing requirements and priorities Experience leading and developing solutions across a varied technology stack, including: - Object-Oriented design, SOLID principles, and modern design patterns - Development experience in Microsoft .Net Framework and experience in Front-end JavaScript frameworks like Angular & React - Traditional Relational Database technologies like Oracle, MS SQL Server and - No SQL Databases like MongoDB or DynamoDB - SOA & Microservices architecture implementation using REST APIs, queue-based messaging patterns, exposure to Mulesoft/Kong is a plus - On-premise/cloud-based infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of best practices/standards - Software delivery, including CI/CD and related DevSecOps practices, working with cloud-based platforms such as Azure or AWS (preferred) - Experience working on AI/Gen AI implementations and underlying architecture, and models - Application testing, automation and performance testing tools - Working knowledge of Agile Scrum Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 18, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do WHAT YOU'LL DO Roadmap Development: Partner with the Product owners and tech owners, and program teams to define technology roadmaps and set clear priorities for your portfolio. Technical Delivery: Oversee the end-to-end delivery of technical projects, ensuring that all phases of the product and program lifecycle are executed efficiently. Program Execution: Collaborate closely with stakeholders, architects, and development teams to manage and deliver program plans effectively. Problem Solving: Work with key stakeholders to understand business challenges and propose innovative technology solutions, including experimenting with new and emerging technologies. Agile Practices: Apply Agile methodologies-such as work estimation, TDD, and BDD-to streamline development processes. Architecture & Standards: Supervise technical architecture, tooling, platforms, and systems in coordination with Enterprise Architecture to maintain compliance with established standards. Data & Integrations: Understand the data and integration landscape and collaborate with expert teams to support enterprise-level integration, reporting, and analytics. Cross-Functional Collaboration: Work with enterprise teams on UX design, security best practices, cloud strategies, and platform engineering. Team Leadership: Guide and coach, a team of engineers, technical specialists, and architects, encouraging the adoption of innovative technologies and practices. Technical Analysis: Lead technical analysis and estimation efforts for custom-built applications. Best Practices: Drive the adoption of release management and automation best practices. Incident Management: Ensure thorough root cause analysis and prompt remediation during any incidents or outages. Vendor Coordination: Work with external vendors to supplement team capacity and expertise when necessary. YOU'RE GOOD AT You bring solid development and program leadership experience to drive technical governance, innovation, integrations, and cloud strategies using emerging technologies like Gen AI. You thrive in environments that demand independent problem-solving, analytical thinking, and clear communication. In this role, you will: Demonstrate thought leadership in technology innovation and transformation. Communicate complex technical concepts in a clear and relatable manner to both technical and non-technical stakeholders. Collaborate effectively with business and technology leaders, influencing decisions through your insights. Exhibit initiative, self-motivation, and a collaborative spirit while working both independently and as part of a team. Dive into technical details when needed, balancing hands-on problem solving with an end-to-end perspective. Build strong relationships and maintain a respectful, team-focused approach. Adapt to a fast-paced, multicultural, and service-oriented work environment. Uphold organisational values and guidelines while flexibly interpreting them to drive business improvements. Take ownership and be accountable for your work and the team's performance. Be detail-oriented, well-organised, and decisive when setting priorities. Stay curious and committed to continuously upskilling as technology evolves. Be available for occasional international calls outside regular business hours as required. What You'll Bring Bachelor's or Master's degree in computer or information sciences or a similar field 10+ years of relevant experience in delivering IT Transformation initiatives, preferably in large international organisations Hands-on technology development and implementation experience Experience in agile development environments with all aspects of SDLC with globally distributed teams Ability to lead/perform software development, as well as make architectural recommendations pertinent to business needs and related dependencies Good understanding of security best practices from a development and deployment perspective Strong technical competence, with the ability to rapidly learn new tools and technologies Flexibility and entrepreneurial spirit to adapt easily to changing requirements and priorities Experience leading and developing solutions across a varied technology stack, including: - Object-Oriented design, SOLID principles, and modern design patterns - Development experience in Microsoft .Net Framework and experience in Front-end JavaScript frameworks like Angular & React - Traditional Relational Database technologies like Oracle, MS SQL Server and - No SQL Databases like MongoDB or DynamoDB - SOA & Microservices architecture implementation using REST APIs, queue-based messaging patterns, exposure to Mulesoft/Kong is a plus - On-premise/cloud-based infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of best practices/standards - Software delivery, including CI/CD and related DevSecOps practices, working with cloud-based platforms such as Azure or AWS (preferred) - Experience working on AI/Gen AI implementations and underlying architecture, and models - Application testing, automation and performance testing tools - Working knowledge of Agile Scrum Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative Consultants who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. Understanding client requirements from a business and technology perspective mapping these to the standard functionalities in SAP or propose customized solutions that can be built in SAP. Working on the latest and biggest SAP business transformation programs, by analyzing our client's finance and controlling processes and advice on the design and implementation of SAP finance solutions Supporting client's on SAP S/4HANA projects along the entire supply chain: from requirements analysis to solution design/technical concept, implementation, testing, training, go-live and rollout. Team management Design and definition of specific SAP S/4HANA solutions along the value chain of our clients in the areas of finance, controlling, procurement, logistics, HR, etc. Introduction of 'best practices' in the evaluation, specification and implementation of user requirements, in particular with a view to reducing one-off and maintenance costs. Technical management of SAP S/4HANA implementations and migration projects.- Requirements management within the scope of SAP S/4HANA projects, incl. the management of specialist concept workshops with business process managers. Control and prototyping of customizing of SAP S/4HANA solutions. Support in the sale of large ERP/SAP projects by providing technical and methodological expertise. Further development of the content of the topic ERP / SAP S/4 at BCG Platinion, e.g, through participation in conferences. What You'll Bring A degree with above average academic performance in a STEM related degree. Experience in business process consulting and implementation of SAP Finance and Controlling solutions. Excellent understanding of Financial and Management Accounting processes, supported by strong project management skills. 4 + years of relevant experience in the context of strategic ERP/SAP projects or transformations. Deep functional knowledge of SAP FI-CO module including hands on configuration expertise. Technical knowledge along typical end-to-end processes relevant in the ERP context (Purchase-2-Pay, Order-2-Cash, Lead-2-Quote, Record-2-Report, Hire-2-Retire etc.) and their implementation in a SAP S/4HANA environment. Deep knowledge of two or more SAP modules. Ideally have knowledge of specific SAP industry solutions (IS-U, IS-H, IS-M ), specialist SAP add-on solutions (e.g., APO/IBP, Treasury/BCM, FSCM, Transportation Management, etc.) and analytical SAP tools (e.g., SAP BW/BI, SAP Analytics Cloud, etc.). Exceptional analytical and conceptual skills. Experience leading teams. Strong client and result orientation. Team spirit, communication and presentation skills as well as intellectual agility. Ability to align individuals and organizations to a common goal. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 18, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative Consultants who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. Understanding client requirements from a business and technology perspective mapping these to the standard functionalities in SAP or propose customized solutions that can be built in SAP. Working on the latest and biggest SAP business transformation programs, by analyzing our client's finance and controlling processes and advice on the design and implementation of SAP finance solutions Supporting client's on SAP S/4HANA projects along the entire supply chain: from requirements analysis to solution design/technical concept, implementation, testing, training, go-live and rollout. Team management Design and definition of specific SAP S/4HANA solutions along the value chain of our clients in the areas of finance, controlling, procurement, logistics, HR, etc. Introduction of 'best practices' in the evaluation, specification and implementation of user requirements, in particular with a view to reducing one-off and maintenance costs. Technical management of SAP S/4HANA implementations and migration projects.- Requirements management within the scope of SAP S/4HANA projects, incl. the management of specialist concept workshops with business process managers. Control and prototyping of customizing of SAP S/4HANA solutions. Support in the sale of large ERP/SAP projects by providing technical and methodological expertise. Further development of the content of the topic ERP / SAP S/4 at BCG Platinion, e.g, through participation in conferences. What You'll Bring A degree with above average academic performance in a STEM related degree. Experience in business process consulting and implementation of SAP Finance and Controlling solutions. Excellent understanding of Financial and Management Accounting processes, supported by strong project management skills. 4 + years of relevant experience in the context of strategic ERP/SAP projects or transformations. Deep functional knowledge of SAP FI-CO module including hands on configuration expertise. Technical knowledge along typical end-to-end processes relevant in the ERP context (Purchase-2-Pay, Order-2-Cash, Lead-2-Quote, Record-2-Report, Hire-2-Retire etc.) and their implementation in a SAP S/4HANA environment. Deep knowledge of two or more SAP modules. Ideally have knowledge of specific SAP industry solutions (IS-U, IS-H, IS-M ), specialist SAP add-on solutions (e.g., APO/IBP, Treasury/BCM, FSCM, Transportation Management, etc.) and analytical SAP tools (e.g., SAP BW/BI, SAP Analytics Cloud, etc.). Exceptional analytical and conceptual skills. Experience leading teams. Strong client and result orientation. Team spirit, communication and presentation skills as well as intellectual agility. Ability to align individuals and organizations to a common goal. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations: Canary Wharf Lisbon Heredia Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Social Impact Practice Area is a key driver of BCG's mission to be the most positively impactful company in the world. We focus on a range of issues anchored to the UN Sustainable Development Goals and concentrate on global populations most affected by inequality. By purposefully deploying impact investment and partnering with clients across private, public and social sectors, our work helps drive positive societal change. We believe that we can transform how business views competitive advantage and uncover ways to make solving some of society's most pressing problems profitable-and therefore scalable. We are building a sustainable business for BCG, helping our clients to do better by making the world a better place, and contributing to our communities and society. Please watch our SI PA video and visit our SI microsite to learn more. What You'll Do Our ambition is to make BCG the leading SI brand and employer in the world-the foremost thinker, innovator, orchestrator and partner of choice for at-scale transformation in Social Impact. Our clients expect world-class expertise and credentials: packaged programs, proven methodologies, products and teams that can deploy rapidly, efficiently and at scale globally. As the Social Impact PA's Offer (Senior) Manager, you will support practice leadership in ensuring we develop and manage a portfolio of leading-edge client offerings, capabilities, products, data and tools that help BCG case teams deliver transformational programs with SI clients. The SI Offer (Senior) Manager will be responsible for the following activities: Offer portfolio strategy and management. Drive the strategic assessment and development plan of our SI offers, both SI led and SI inside other BCG offerings. Ensure existing offers are mature against our evolving "check list" of target elements of programmatic offerings, and that they fit together into transformational efforts. Identify priority gaps for curation, packaging and development of new offers. Offer Development. In collaboration with experts and dedicated teams, contribute where relevant to the development and dissemination of Social Impact offers and related IP. Act as the offer subject matter expert and advisor to ensure Product Management Excellence (PMEx). Go-to-market intelligence. Connect with practice leadership and go-to-market teams to understand new in demand themes/ topics/ use cases we need to own and drive, especially related to barriers to success and implementation at scale. Stay abreast of go-to-market excellence and innovation and bring that back to SI teams (particularly related to GenAI). Offer marketing and communication. Together with the leadership team and marketing teams, develop offer narratives, ensure inclusion in lighthouse client impact stories as well as communication plans and contribute to execution. PMO, prioritization and backlog management. Actively drive a broad Offer agenda across SI teams. Help teams align on priorities, based on the portfolio plan and manage the backlog of activities to support the development of our SI offers and capabilities. As part of the Product Management BCG community, you will work closely with Social Impact teams, but also with your Product Management colleagues and contribute to the testing / refining and exchange of best practices across the community. You're Good At Successful candidates will feel comfortable operating in an agile manner akin to "start-up mode" within BCG and with multiple players, have strong project management skills, the aptitude to see and hold the big picture, yet also manage the details. Comfort with ambiguity, evolving priorities and eagerness to lean in to support team/projects when needed, are also pre-requisites. In particular, successful candidates will show the following abilities: Orchestrate complex agendas, align senior leadership, prioritizing activities and working with others to get things done (in a matrixed organization where SI plays an 'Overlay' role) Manage and execute projects efficiently; provide hands-on support to multiple activities, often requiring strong consulting skills (slides writing, effective communication, some analytics, ) Collaborate and communicate with various teams and individuals, with different level of seniority in different geographies/ timezones and with different backgrounds; be able to communicate with senior leaders and in written, client ready output Quickly learn, with the ability to connect how different workstreams fit together to see the larger picture; Be able to provide guidance to senior leaders based on solid understanding of how BCG operates Demonstrate passion and commitment to social impact topics and work What You'll Bring Education and Experience: Bachelor Degree Required; Advanced Degree Preferred 8-12 years of relevant experience. Experience in a professional services setting is a plus Experience as a consultant or professional in the area of Social Impact, Sustainability or International Development related fields preferred Previous experience in BCG is a plus, ideally in Consultant, Senior Vantage or BST Manager roles Other Skills: Excellent command of the English language Strong work ethic, service-mentality, autonomous and self-starter Ability to multi-task, prioritize and operate effectively in a matrix organization and fast-paced environment Proactively manage stakeholder expectations Strong foundational understanding of GenAI, with the ability to quickly apply new technologies and solutions with creativity Strong written and verbal communication Strong problem solving and analytical skills Ability to influence senior members of BCG, credibility, strong interpersonal skills Collaborative team player, ability to maintain discretion when needed Who You'll Work With You will work closely with the Social Impact practice leadership, operations and Vantage teams. Key working relationships within the practice teams include the GPMD, PA team Directors driving go-to-market efforts and Vantage colleagues supporting existing SI offerings. Social Impact is a small practice, so our team and this role span a large breadth of small offers rather than focus exclusively on one. That will offer exposure to a large set of our global leadership team, spanning topic leaders and PA Nodes. This role does not have direct reports, but can leverage ad hoc and project based support from our dedicated resources (Vantage colleagues, SI Immersion Program consultants, SI Expert consultants). Additional info Social Impact spans 8 topics, each of which have their own IP and offers. These include: economic development, health; education, employment and welfare; food, hunger and agriculture; climate risk adaptation and resilience; diversity and inclusion; humanitarian crisis; peace, cohesion and trust. Social Impact drives three go-to-market models, each associated with unique client types and transformative offers. These include socially transformative business, government impact and development impact. Development impact is most mature, and contained within SIPA. Our work in STB and GI is in collaboration with our PAs. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 18, 2025
Full time
Locations: Canary Wharf Lisbon Heredia Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Social Impact Practice Area is a key driver of BCG's mission to be the most positively impactful company in the world. We focus on a range of issues anchored to the UN Sustainable Development Goals and concentrate on global populations most affected by inequality. By purposefully deploying impact investment and partnering with clients across private, public and social sectors, our work helps drive positive societal change. We believe that we can transform how business views competitive advantage and uncover ways to make solving some of society's most pressing problems profitable-and therefore scalable. We are building a sustainable business for BCG, helping our clients to do better by making the world a better place, and contributing to our communities and society. Please watch our SI PA video and visit our SI microsite to learn more. What You'll Do Our ambition is to make BCG the leading SI brand and employer in the world-the foremost thinker, innovator, orchestrator and partner of choice for at-scale transformation in Social Impact. Our clients expect world-class expertise and credentials: packaged programs, proven methodologies, products and teams that can deploy rapidly, efficiently and at scale globally. As the Social Impact PA's Offer (Senior) Manager, you will support practice leadership in ensuring we develop and manage a portfolio of leading-edge client offerings, capabilities, products, data and tools that help BCG case teams deliver transformational programs with SI clients. The SI Offer (Senior) Manager will be responsible for the following activities: Offer portfolio strategy and management. Drive the strategic assessment and development plan of our SI offers, both SI led and SI inside other BCG offerings. Ensure existing offers are mature against our evolving "check list" of target elements of programmatic offerings, and that they fit together into transformational efforts. Identify priority gaps for curation, packaging and development of new offers. Offer Development. In collaboration with experts and dedicated teams, contribute where relevant to the development and dissemination of Social Impact offers and related IP. Act as the offer subject matter expert and advisor to ensure Product Management Excellence (PMEx). Go-to-market intelligence. Connect with practice leadership and go-to-market teams to understand new in demand themes/ topics/ use cases we need to own and drive, especially related to barriers to success and implementation at scale. Stay abreast of go-to-market excellence and innovation and bring that back to SI teams (particularly related to GenAI). Offer marketing and communication. Together with the leadership team and marketing teams, develop offer narratives, ensure inclusion in lighthouse client impact stories as well as communication plans and contribute to execution. PMO, prioritization and backlog management. Actively drive a broad Offer agenda across SI teams. Help teams align on priorities, based on the portfolio plan and manage the backlog of activities to support the development of our SI offers and capabilities. As part of the Product Management BCG community, you will work closely with Social Impact teams, but also with your Product Management colleagues and contribute to the testing / refining and exchange of best practices across the community. You're Good At Successful candidates will feel comfortable operating in an agile manner akin to "start-up mode" within BCG and with multiple players, have strong project management skills, the aptitude to see and hold the big picture, yet also manage the details. Comfort with ambiguity, evolving priorities and eagerness to lean in to support team/projects when needed, are also pre-requisites. In particular, successful candidates will show the following abilities: Orchestrate complex agendas, align senior leadership, prioritizing activities and working with others to get things done (in a matrixed organization where SI plays an 'Overlay' role) Manage and execute projects efficiently; provide hands-on support to multiple activities, often requiring strong consulting skills (slides writing, effective communication, some analytics, ) Collaborate and communicate with various teams and individuals, with different level of seniority in different geographies/ timezones and with different backgrounds; be able to communicate with senior leaders and in written, client ready output Quickly learn, with the ability to connect how different workstreams fit together to see the larger picture; Be able to provide guidance to senior leaders based on solid understanding of how BCG operates Demonstrate passion and commitment to social impact topics and work What You'll Bring Education and Experience: Bachelor Degree Required; Advanced Degree Preferred 8-12 years of relevant experience. Experience in a professional services setting is a plus Experience as a consultant or professional in the area of Social Impact, Sustainability or International Development related fields preferred Previous experience in BCG is a plus, ideally in Consultant, Senior Vantage or BST Manager roles Other Skills: Excellent command of the English language Strong work ethic, service-mentality, autonomous and self-starter Ability to multi-task, prioritize and operate effectively in a matrix organization and fast-paced environment Proactively manage stakeholder expectations Strong foundational understanding of GenAI, with the ability to quickly apply new technologies and solutions with creativity Strong written and verbal communication Strong problem solving and analytical skills Ability to influence senior members of BCG, credibility, strong interpersonal skills Collaborative team player, ability to maintain discretion when needed Who You'll Work With You will work closely with the Social Impact practice leadership, operations and Vantage teams. Key working relationships within the practice teams include the GPMD, PA team Directors driving go-to-market efforts and Vantage colleagues supporting existing SI offerings. Social Impact is a small practice, so our team and this role span a large breadth of small offers rather than focus exclusively on one. That will offer exposure to a large set of our global leadership team, spanning topic leaders and PA Nodes. This role does not have direct reports, but can leverage ad hoc and project based support from our dedicated resources (Vantage colleagues, SI Immersion Program consultants, SI Expert consultants). Additional info Social Impact spans 8 topics, each of which have their own IP and offers. These include: economic development, health; education, employment and welfare; food, hunger and agriculture; climate risk adaptation and resilience; diversity and inclusion; humanitarian crisis; peace, cohesion and trust. Social Impact drives three go-to-market models, each associated with unique client types and transformative offers. These include socially transformative business, government impact and development impact. Development impact is most mature, and contained within SIPA. Our work in STB and GI is in collaboration with our PAs. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Home Digital Marketing Executive - Cardiff Digital Marketing Executive - Cardiff Location: Wales Salary: Up to £32,000 Contract type: Permanent Date posted: 08/11/2022 An award-winning regional law firm is seeking Digital Marketing Executive to join their Cardiff office. This position will support with the delivery of the firm's digital media strategy for the individual client division, with the opportunity to drive forward marketing initiatives across the full marketing mix. The role will form part of the Business Development & Marketing team, and report directly to the Senior Marketing Manager. The Responsibilities: Develop and implement digital marketing plans in line with sector strategy. Delivery of paid social, search, and SEO campaigns. Provide support with digital aspects of integrated campaigns. Improve online presence through web, social media and other online activity. Development of digital campaigns to promote growth and increased ROI across all platforms. Optimise conversion rates on the company website using A/B tests. Use of analytics tools to determine impact and ROI of digital marketing campaigns and initiatives. Ensure external communications are consistent compliant with the firm and its brand. Collaborate with the Senior Marketing Manager to develop the yearly budget for each for the marketing team. The Candidate: Proven experience in paid digital and SEO campaign creation, management and reporting. Experience in measuring results and analysing ROI. Experience in budget management. Marketing/Communications related qualification would be ideal. Please note : Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas. Blue Legal offers the services of an employment agency for permanent work and an employment business for temporary work. The Recruitment Process - How to get it right! The cost and time spent recruiting can vary dramatically depending on the recruitment process you adopt. It's important to know how to get the most out of your recruitment specialists London New York
Jul 18, 2025
Full time
Home Digital Marketing Executive - Cardiff Digital Marketing Executive - Cardiff Location: Wales Salary: Up to £32,000 Contract type: Permanent Date posted: 08/11/2022 An award-winning regional law firm is seeking Digital Marketing Executive to join their Cardiff office. This position will support with the delivery of the firm's digital media strategy for the individual client division, with the opportunity to drive forward marketing initiatives across the full marketing mix. The role will form part of the Business Development & Marketing team, and report directly to the Senior Marketing Manager. The Responsibilities: Develop and implement digital marketing plans in line with sector strategy. Delivery of paid social, search, and SEO campaigns. Provide support with digital aspects of integrated campaigns. Improve online presence through web, social media and other online activity. Development of digital campaigns to promote growth and increased ROI across all platforms. Optimise conversion rates on the company website using A/B tests. Use of analytics tools to determine impact and ROI of digital marketing campaigns and initiatives. Ensure external communications are consistent compliant with the firm and its brand. Collaborate with the Senior Marketing Manager to develop the yearly budget for each for the marketing team. The Candidate: Proven experience in paid digital and SEO campaign creation, management and reporting. Experience in measuring results and analysing ROI. Experience in budget management. Marketing/Communications related qualification would be ideal. Please note : Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas. Blue Legal offers the services of an employment agency for permanent work and an employment business for temporary work. The Recruitment Process - How to get it right! The cost and time spent recruiting can vary dramatically depending on the recruitment process you adopt. It's important to know how to get the most out of your recruitment specialists London New York
Moniepoint Inc. is Africa's all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019. As Nigeria's largest merchant acquirer, it powers most of the country's Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably. As a Product Design Lead, you will own the execution of our design vision, managing a small team of designers across multiple teams to prioritise initiatives, drive strategic projects, and foster a culture of excellence. Balancing leadership with hands-on design, you will ensure we deliver business-driven, user-centred solutions that elevate the user experience. This role requires strong leadership, UX/UI expertise, and cross-functional collaboration. You will work closely with product managers, engineers, and other stakeholders to remove blockers, streamline workflows, and create scalable, accessible designs that align with both user and business needs. What you'll do Lead and manage a small team of product designers, ensuring project prioritisation, team alignment, and timely execution of high-quality design work. Mentor and inspire your team, fostering a culture of feedback, learning, and innovation through regular critiques, coaching, and skill development. Manage project timelines, roadmaps, and design workflows, ensuring the team delivers high-quality work on schedule. Maintain a hands-on approach, contributing directly to key design projects while balancing leadership responsibilities. Partner with product managers, engineers, and executives to translate strategic goals into user-friendly design solutions. Advocate for user-centred design by leveraging qualitative and quantitative research, usability testing, and behavioural insights to make informed design decisions. Ensure design consistency and scalability through the use of design systems and atomic design principles. Champion accessibility (a11y) and inclusive design, ensuring our products are usable by a diverse audience. Collaborate with analytics and product teams to measure the impact of design and optimise experiences based on data. What you need to succeed A strong portfolio demonstrating your ability to lead design teams and deliver end-to-end product design solutions across platforms, backed by user research and measurable impact. Experience leading and developing design teams, fostering collaboration, mentorship, and performance-driven growth. Expertise in UX/UI principles, interaction design, and user research methodologies, with a proven track record of delivering results-driven digital products. Strong communication and stakeholder management skills, with the ability to influence cross-functional teams and advocate for design at all levels. Strategic mindset, with the ability to translate product goals into scalable, flexible, and user-centric design solutions. Experience managing design workflows, tools, and operational processes to improve team efficiency and output. Ability to thrive in a fast-paced environment, effectively balancing multiple priorities while maintaining design excellence. Experience in fintech or SaaS, with a strong understanding of financial products, compliance, security, and designing for trust. What you'll get A leadership role in shaping the future of fintech - your work will influence design strategy and impact millions of users. Opportunities for career growth - mentorship, leadership development, and the ability to scale and shape a high-performing design team. Autonomy and influence - own design decisions, drive cross-functional collaboration, and define best practices. A high-performing and collaborative team - work alongside talented designers, engineers, and product managers in a culture that values design excellence. A culture of experimentation - we encourage bold ideas, rapid iteration, and data-driven design improvements. Competitive compensation and benefits. Remote-friendly work culture with support for professional development and engagement with the design community. What to expect in the hiring process Application & portfolio review: we assess your experience, leadership impact, and UX case studies that demonstrate strategic thinking, process, and measurable outcomes. Preliminary phone call with recruiter: a brief conversation to discuss your background, leadership experience, and expectations. Interview with senior leadership: a deep dive into your leadership approach, design philosophy, and ability to drive impact. This includes a discussion on past projects and collaboration with cross-functional teams. Design leadership challenge: a scenario-based assessment to assess both strategic thinking and leadership skills while balancing UX/UI expertise. Final executive conversation: a discussion with senior leadership to assess alignment with our vision, strategic thinking, and team-building philosophy. How to apply: Submit your resume and portfolio showcasing your leadership in managing design teams, driving strategy, and delivering user-centred solutions with measurable business impact. We want to see case studies that demonstrate how you have led and developed designers, prioritised and managed projects, and fostered a high-performing team culture. Your portfolio should highlight how you have used research, data, and experimentation to inform decisions, optimise workflows, and drive success metrics. Create a Job Alert Interested in building your career at Moniepoint? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Link to your Portfolio: We want to see case studies that demonstrate how you have led and developed designers, prioritised and managed projects, and fostered a high-performing team culture. Your portfolio should highlight how you have used research, data, and experimentation to inform decisions, optimise workflows, and drive success metrics. GDPR Consent Select Please select to give us consent to process your data for recruiting purposes. Your data will be stored for 365 days before being deleted and you have the right to request its deletion at any time, as outlined in our privacy policy . Help Us Support Diversity at Moniepoint At Moniepoint, we are committed to fostering a diverse and inclusive work environment. We do not discriminate based on gender identity, orientation, or other personal characteristics. To help us track and improve our recruitment efforts and ensure we are meeting our gender inclusion goals, we kindly ask you to answer the following demographic questions. Your responses are voluntary and will not impact your application in any way. Thank you for helping us build a more inclusive team
Jul 18, 2025
Full time
Moniepoint Inc. is Africa's all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019. As Nigeria's largest merchant acquirer, it powers most of the country's Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably. As a Product Design Lead, you will own the execution of our design vision, managing a small team of designers across multiple teams to prioritise initiatives, drive strategic projects, and foster a culture of excellence. Balancing leadership with hands-on design, you will ensure we deliver business-driven, user-centred solutions that elevate the user experience. This role requires strong leadership, UX/UI expertise, and cross-functional collaboration. You will work closely with product managers, engineers, and other stakeholders to remove blockers, streamline workflows, and create scalable, accessible designs that align with both user and business needs. What you'll do Lead and manage a small team of product designers, ensuring project prioritisation, team alignment, and timely execution of high-quality design work. Mentor and inspire your team, fostering a culture of feedback, learning, and innovation through regular critiques, coaching, and skill development. Manage project timelines, roadmaps, and design workflows, ensuring the team delivers high-quality work on schedule. Maintain a hands-on approach, contributing directly to key design projects while balancing leadership responsibilities. Partner with product managers, engineers, and executives to translate strategic goals into user-friendly design solutions. Advocate for user-centred design by leveraging qualitative and quantitative research, usability testing, and behavioural insights to make informed design decisions. Ensure design consistency and scalability through the use of design systems and atomic design principles. Champion accessibility (a11y) and inclusive design, ensuring our products are usable by a diverse audience. Collaborate with analytics and product teams to measure the impact of design and optimise experiences based on data. What you need to succeed A strong portfolio demonstrating your ability to lead design teams and deliver end-to-end product design solutions across platforms, backed by user research and measurable impact. Experience leading and developing design teams, fostering collaboration, mentorship, and performance-driven growth. Expertise in UX/UI principles, interaction design, and user research methodologies, with a proven track record of delivering results-driven digital products. Strong communication and stakeholder management skills, with the ability to influence cross-functional teams and advocate for design at all levels. Strategic mindset, with the ability to translate product goals into scalable, flexible, and user-centric design solutions. Experience managing design workflows, tools, and operational processes to improve team efficiency and output. Ability to thrive in a fast-paced environment, effectively balancing multiple priorities while maintaining design excellence. Experience in fintech or SaaS, with a strong understanding of financial products, compliance, security, and designing for trust. What you'll get A leadership role in shaping the future of fintech - your work will influence design strategy and impact millions of users. Opportunities for career growth - mentorship, leadership development, and the ability to scale and shape a high-performing design team. Autonomy and influence - own design decisions, drive cross-functional collaboration, and define best practices. A high-performing and collaborative team - work alongside talented designers, engineers, and product managers in a culture that values design excellence. A culture of experimentation - we encourage bold ideas, rapid iteration, and data-driven design improvements. Competitive compensation and benefits. Remote-friendly work culture with support for professional development and engagement with the design community. What to expect in the hiring process Application & portfolio review: we assess your experience, leadership impact, and UX case studies that demonstrate strategic thinking, process, and measurable outcomes. Preliminary phone call with recruiter: a brief conversation to discuss your background, leadership experience, and expectations. Interview with senior leadership: a deep dive into your leadership approach, design philosophy, and ability to drive impact. This includes a discussion on past projects and collaboration with cross-functional teams. Design leadership challenge: a scenario-based assessment to assess both strategic thinking and leadership skills while balancing UX/UI expertise. Final executive conversation: a discussion with senior leadership to assess alignment with our vision, strategic thinking, and team-building philosophy. How to apply: Submit your resume and portfolio showcasing your leadership in managing design teams, driving strategy, and delivering user-centred solutions with measurable business impact. We want to see case studies that demonstrate how you have led and developed designers, prioritised and managed projects, and fostered a high-performing team culture. Your portfolio should highlight how you have used research, data, and experimentation to inform decisions, optimise workflows, and drive success metrics. Create a Job Alert Interested in building your career at Moniepoint? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Link to your Portfolio: We want to see case studies that demonstrate how you have led and developed designers, prioritised and managed projects, and fostered a high-performing team culture. Your portfolio should highlight how you have used research, data, and experimentation to inform decisions, optimise workflows, and drive success metrics. GDPR Consent Select Please select to give us consent to process your data for recruiting purposes. Your data will be stored for 365 days before being deleted and you have the right to request its deletion at any time, as outlined in our privacy policy . Help Us Support Diversity at Moniepoint At Moniepoint, we are committed to fostering a diverse and inclusive work environment. We do not discriminate based on gender identity, orientation, or other personal characteristics. To help us track and improve our recruitment efforts and ensure we are meeting our gender inclusion goals, we kindly ask you to answer the following demographic questions. Your responses are voluntary and will not impact your application in any way. Thank you for helping us build a more inclusive team
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you'll identify target groups to optimise segmentation and campaign effectiveness. You'll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing customer data responsibly in compliance with GDPR. Strong teamwork skills, able to collaborate across functions and handle multiple tasks effectively in a fast-paced setting. More about you You have over two years' experience in CRM or digital marketing, with practical knowledge of Salesforce and Marketing Cloud. You understand customer journey mapping and lifecycle management, and you use analytics tools to interpret data and guide campaign decisions. You pay close attention to detail, ensuring data accuracy and handling customer information responsibly in line with GDPR. You work well in cross-functional teams, managing multiple tasks in a fast-paced environment. You're familiar with Salesforce Marketing Cloud features like journey builder and segmentation, have strong Excel skills, and a basic grasp of reporting tools. Plus, you bring some copywriting and creative skills to support CRM communications. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Jul 18, 2025
Full time
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you'll identify target groups to optimise segmentation and campaign effectiveness. You'll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing customer data responsibly in compliance with GDPR. Strong teamwork skills, able to collaborate across functions and handle multiple tasks effectively in a fast-paced setting. More about you You have over two years' experience in CRM or digital marketing, with practical knowledge of Salesforce and Marketing Cloud. You understand customer journey mapping and lifecycle management, and you use analytics tools to interpret data and guide campaign decisions. You pay close attention to detail, ensuring data accuracy and handling customer information responsibly in line with GDPR. You work well in cross-functional teams, managing multiple tasks in a fast-paced environment. You're familiar with Salesforce Marketing Cloud features like journey builder and segmentation, have strong Excel skills, and a basic grasp of reporting tools. Plus, you bring some copywriting and creative skills to support CRM communications. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you'll identify target groups to optimise segmentation and campaign effectiveness. You'll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing customer data responsibly in compliance with GDPR. Strong teamwork skills, able to collaborate across functions and handle multiple tasks effectively in a fast-paced setting. More about you You have over two years' experience in CRM or digital marketing, with practical knowledge of Salesforce and Marketing Cloud. You understand customer journey mapping and lifecycle management, and you use analytics tools to interpret data and guide campaign decisions. You pay close attention to detail, ensuring data accuracy and handling customer information responsibly in line with GDPR. You work well in cross-functional teams, managing multiple tasks in a fast-paced environment. You're familiar with Salesforce Marketing Cloud features like journey builder and segmentation, have strong Excel skills, and a basic grasp of reporting tools. Plus, you bring some copywriting and creative skills to support CRM communications. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Jul 18, 2025
Full time
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you'll identify target groups to optimise segmentation and campaign effectiveness. You'll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing customer data responsibly in compliance with GDPR. Strong teamwork skills, able to collaborate across functions and handle multiple tasks effectively in a fast-paced setting. More about you You have over two years' experience in CRM or digital marketing, with practical knowledge of Salesforce and Marketing Cloud. You understand customer journey mapping and lifecycle management, and you use analytics tools to interpret data and guide campaign decisions. You pay close attention to detail, ensuring data accuracy and handling customer information responsibly in line with GDPR. You work well in cross-functional teams, managing multiple tasks in a fast-paced environment. You're familiar with Salesforce Marketing Cloud features like journey builder and segmentation, have strong Excel skills, and a basic grasp of reporting tools. Plus, you bring some copywriting and creative skills to support CRM communications. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you'll identify target groups to optimise segmentation and campaign effectiveness. You'll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing customer data responsibly in compliance with GDPR. Strong teamwork skills, able to collaborate across functions and handle multiple tasks effectively in a fast-paced setting. More about you You have over two years' experience in CRM or digital marketing, with practical knowledge of Salesforce and Marketing Cloud. You understand customer journey mapping and lifecycle management, and you use analytics tools to interpret data and guide campaign decisions. You pay close attention to detail, ensuring data accuracy and handling customer information responsibly in line with GDPR. You work well in cross-functional teams, managing multiple tasks in a fast-paced environment. You're familiar with Salesforce Marketing Cloud features like journey builder and segmentation, have strong Excel skills, and a basic grasp of reporting tools. Plus, you bring some copywriting and creative skills to support CRM communications. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Jul 18, 2025
Full time
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you'll identify target groups to optimise segmentation and campaign effectiveness. You'll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing customer data responsibly in compliance with GDPR. Strong teamwork skills, able to collaborate across functions and handle multiple tasks effectively in a fast-paced setting. More about you You have over two years' experience in CRM or digital marketing, with practical knowledge of Salesforce and Marketing Cloud. You understand customer journey mapping and lifecycle management, and you use analytics tools to interpret data and guide campaign decisions. You pay close attention to detail, ensuring data accuracy and handling customer information responsibly in line with GDPR. You work well in cross-functional teams, managing multiple tasks in a fast-paced environment. You're familiar with Salesforce Marketing Cloud features like journey builder and segmentation, have strong Excel skills, and a basic grasp of reporting tools. Plus, you bring some copywriting and creative skills to support CRM communications. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you'll identify target groups to optimise segmentation and campaign effectiveness. You'll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing customer data responsibly in compliance with GDPR. Strong teamwork skills, able to collaborate across functions and handle multiple tasks effectively in a fast-paced setting. More about you You have over two years' experience in CRM or digital marketing, with practical knowledge of Salesforce and Marketing Cloud. You understand customer journey mapping and lifecycle management, and you use analytics tools to interpret data and guide campaign decisions. You pay close attention to detail, ensuring data accuracy and handling customer information responsibly in line with GDPR. You work well in cross-functional teams, managing multiple tasks in a fast-paced environment. You're familiar with Salesforce Marketing Cloud features like journey builder and segmentation, have strong Excel skills, and a basic grasp of reporting tools. Plus, you bring some copywriting and creative skills to support CRM communications. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Jul 18, 2025
Full time
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you'll identify target groups to optimise segmentation and campaign effectiveness. You'll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing customer data responsibly in compliance with GDPR. Strong teamwork skills, able to collaborate across functions and handle multiple tasks effectively in a fast-paced setting. More about you You have over two years' experience in CRM or digital marketing, with practical knowledge of Salesforce and Marketing Cloud. You understand customer journey mapping and lifecycle management, and you use analytics tools to interpret data and guide campaign decisions. You pay close attention to detail, ensuring data accuracy and handling customer information responsibly in line with GDPR. You work well in cross-functional teams, managing multiple tasks in a fast-paced environment. You're familiar with Salesforce Marketing Cloud features like journey builder and segmentation, have strong Excel skills, and a basic grasp of reporting tools. Plus, you bring some copywriting and creative skills to support CRM communications. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you'll identify target groups to optimise segmentation and campaign effectiveness. You'll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing customer data responsibly in compliance with GDPR. Strong teamwork skills, able to collaborate across functions and handle multiple tasks effectively in a fast-paced setting. More about you You have over two years' experience in CRM or digital marketing, with practical knowledge of Salesforce and Marketing Cloud. You understand customer journey mapping and lifecycle management, and you use analytics tools to interpret data and guide campaign decisions. You pay close attention to detail, ensuring data accuracy and handling customer information responsibly in line with GDPR. You work well in cross-functional teams, managing multiple tasks in a fast-paced environment. You're familiar with Salesforce Marketing Cloud features like journey builder and segmentation, have strong Excel skills, and a basic grasp of reporting tools. Plus, you bring some copywriting and creative skills to support CRM communications. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Jul 18, 2025
Full time
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you'll identify target groups to optimise segmentation and campaign effectiveness. You'll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing customer data responsibly in compliance with GDPR. Strong teamwork skills, able to collaborate across functions and handle multiple tasks effectively in a fast-paced setting. More about you You have over two years' experience in CRM or digital marketing, with practical knowledge of Salesforce and Marketing Cloud. You understand customer journey mapping and lifecycle management, and you use analytics tools to interpret data and guide campaign decisions. You pay close attention to detail, ensuring data accuracy and handling customer information responsibly in line with GDPR. You work well in cross-functional teams, managing multiple tasks in a fast-paced environment. You're familiar with Salesforce Marketing Cloud features like journey builder and segmentation, have strong Excel skills, and a basic grasp of reporting tools. Plus, you bring some copywriting and creative skills to support CRM communications. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you'll identify target groups to optimise segmentation and campaign effectiveness. You'll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing customer data responsibly in compliance with GDPR. Strong teamwork skills, able to collaborate across functions and handle multiple tasks effectively in a fast-paced setting. More about you You have over two years' experience in CRM or digital marketing, with practical knowledge of Salesforce and Marketing Cloud. You understand customer journey mapping and lifecycle management, and you use analytics tools to interpret data and guide campaign decisions. You pay close attention to detail, ensuring data accuracy and handling customer information responsibly in line with GDPR. You work well in cross-functional teams, managing multiple tasks in a fast-paced environment. You're familiar with Salesforce Marketing Cloud features like journey builder and segmentation, have strong Excel skills, and a basic grasp of reporting tools. Plus, you bring some copywriting and creative skills to support CRM communications. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Jul 18, 2025
Full time
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you'll identify target groups to optimise segmentation and campaign effectiveness. You'll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing customer data responsibly in compliance with GDPR. Strong teamwork skills, able to collaborate across functions and handle multiple tasks effectively in a fast-paced setting. More about you You have over two years' experience in CRM or digital marketing, with practical knowledge of Salesforce and Marketing Cloud. You understand customer journey mapping and lifecycle management, and you use analytics tools to interpret data and guide campaign decisions. You pay close attention to detail, ensuring data accuracy and handling customer information responsibly in line with GDPR. You work well in cross-functional teams, managing multiple tasks in a fast-paced environment. You're familiar with Salesforce Marketing Cloud features like journey builder and segmentation, have strong Excel skills, and a basic grasp of reporting tools. Plus, you bring some copywriting and creative skills to support CRM communications. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jul 18, 2025
Full time
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
