Employee Relations, Permanent, London, £50-60k DOE Your new company Joining an ER team in a leading rail infrastructure company, working on high volume ER cases. It is essential that you have experience working with unions. Your new role You'll be responsible for 1stline queries and supporting investigations, for a high volume of ER cases. Advising managers inrelation to policy, HR best practice and legislation including cases involvingcomplex employment law Responding to employeequeries and concerns Supporting seniormanagement team in the preparation and management of documentation relating tocases Ensuring HRcorrespondence is completed in line with policy and regulation Establish and maintainstrong relationships as the main point of contact for ER issues Conduct and resolvecomplex investigations of employee complaints in a consistent, empathetic, andlegally sound manner Deliver onorganisational restructures - including redundancies, TUPE &, M&A Investigate conductissues and drive processes to ensure the values and standards of the companyare upheld What you'll need to succeed Proficiency inshadowing/conducting investigations end-to-end Union experience Understandrelationships between ER matters and commercial operations Most recent experienceworking within a construction/transport/infrastructure environment CIPD qualificationLevel 5+ Minimum of 5 yearsHR/ER experience Strong written andverbal interpersonal skills What you'll get in return Competitive bonus andrewards package Salary of£50,000-£60,000 depending on skills and experience. What you need to do now If you're interested in this role, click 'apply now'to forward an up-to-date copy of your CV. #
Jul 01, 2025
Full time
Employee Relations, Permanent, London, £50-60k DOE Your new company Joining an ER team in a leading rail infrastructure company, working on high volume ER cases. It is essential that you have experience working with unions. Your new role You'll be responsible for 1stline queries and supporting investigations, for a high volume of ER cases. Advising managers inrelation to policy, HR best practice and legislation including cases involvingcomplex employment law Responding to employeequeries and concerns Supporting seniormanagement team in the preparation and management of documentation relating tocases Ensuring HRcorrespondence is completed in line with policy and regulation Establish and maintainstrong relationships as the main point of contact for ER issues Conduct and resolvecomplex investigations of employee complaints in a consistent, empathetic, andlegally sound manner Deliver onorganisational restructures - including redundancies, TUPE &, M&A Investigate conductissues and drive processes to ensure the values and standards of the companyare upheld What you'll need to succeed Proficiency inshadowing/conducting investigations end-to-end Union experience Understandrelationships between ER matters and commercial operations Most recent experienceworking within a construction/transport/infrastructure environment CIPD qualificationLevel 5+ Minimum of 5 yearsHR/ER experience Strong written andverbal interpersonal skills What you'll get in return Competitive bonus andrewards package Salary of£50,000-£60,000 depending on skills and experience. What you need to do now If you're interested in this role, click 'apply now'to forward an up-to-date copy of your CV. #
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Are you ready to join a team of talented ecologist's and shape the future of the environment? Join our dynamic Nature team as a Principal Ecologist in our growing North of England team and benefit through our flexible hybrid working model. At AECOM, we're at the forefront of innovation, delivering an exceptional portfolio of Ecology programs and projects through long-term partnerships with key clients. Presently, we are working on a wide range of projects, notably in the power and renewables, infrastructure, environment and transport sectors, as well as collaborating with other technical disciplines such as landscape, GIS, engineering, sustainability and drainage. Our recent projects have included several of the largest solar farms to have gained consent in the UK; energy transition projects; habitats regulations assessments of various plans and projects for local authorities; and masterplanning of new residential developments for local authorities. Here's what you'll do: Lead and support the preparation of high quality and commercially astute bids and tenders for ecological services, notably in the energy, defence, and water sectors. Oversee plan, schedule and organise all phases of ecological project work, ensuring necessary resources, budgets and controls are in place to meet both programme and budget requirements. Lead and support delivery of high-quality ecological consultancy and advisory services to both internal and external clients, including through our check and review processes. Support development of technically robust and pragmatic solutions to complex ecological issues. Lead and support production of ecology chapters for environmental statements and protected species licence applications. Author or technically check project deliverables to ensure high quality outputs. Support the continued development of our technical capabilities. . Come grow with us. Become part of our dynamic Nature business, which boasts around 150 professional experts. Our Ecology team features national and global leaders across the UK and Republic of Ireland, specializing in species licensing, impact assessment, habitat creation, ecosystem restoration, enhancement, and management. Our Biodiversity Net Gain (BNG) experts shape policy, guide practical decisions, and foster collaborative designs for positive environmental outcomes. And let's not forget about the perks at AECOM. You'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days Qualifications Ready to push the limits of what's possible? Here's what we're looking for: Experience of leading and managing ecological surveys/licensing/impact assessment (as relevant to your areas of specialisms) as demonstrated by suitable professional experience. Experience in work-winning, managing projects, project budgets and leading stakeholder discussions. Experience of reviewing technical work and supporting wider team members. Well-developed understanding of relevant wildlife conservation or in relation to a least one major habitat type or species. Membership of an appropriate professional institution and evidence of working towards Chartership (such as CIEEM or related). As we as excellent field skills in at least one specialist area including any protected species licences. A full driving licence and willingness to visit other locations on company business. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at . At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Additional Information Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn (Melissa Moody). About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too. Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines. ReqID: J Business Line: Environment Business Group: DCS Strategic Business Unit: Europe & India Career Area: Science Work Location Model: Hybrid Legal Entity: AECOM Limited
Jul 01, 2025
Full time
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Are you ready to join a team of talented ecologist's and shape the future of the environment? Join our dynamic Nature team as a Principal Ecologist in our growing North of England team and benefit through our flexible hybrid working model. At AECOM, we're at the forefront of innovation, delivering an exceptional portfolio of Ecology programs and projects through long-term partnerships with key clients. Presently, we are working on a wide range of projects, notably in the power and renewables, infrastructure, environment and transport sectors, as well as collaborating with other technical disciplines such as landscape, GIS, engineering, sustainability and drainage. Our recent projects have included several of the largest solar farms to have gained consent in the UK; energy transition projects; habitats regulations assessments of various plans and projects for local authorities; and masterplanning of new residential developments for local authorities. Here's what you'll do: Lead and support the preparation of high quality and commercially astute bids and tenders for ecological services, notably in the energy, defence, and water sectors. Oversee plan, schedule and organise all phases of ecological project work, ensuring necessary resources, budgets and controls are in place to meet both programme and budget requirements. Lead and support delivery of high-quality ecological consultancy and advisory services to both internal and external clients, including through our check and review processes. Support development of technically robust and pragmatic solutions to complex ecological issues. Lead and support production of ecology chapters for environmental statements and protected species licence applications. Author or technically check project deliverables to ensure high quality outputs. Support the continued development of our technical capabilities. . Come grow with us. Become part of our dynamic Nature business, which boasts around 150 professional experts. Our Ecology team features national and global leaders across the UK and Republic of Ireland, specializing in species licensing, impact assessment, habitat creation, ecosystem restoration, enhancement, and management. Our Biodiversity Net Gain (BNG) experts shape policy, guide practical decisions, and foster collaborative designs for positive environmental outcomes. And let's not forget about the perks at AECOM. You'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days Qualifications Ready to push the limits of what's possible? Here's what we're looking for: Experience of leading and managing ecological surveys/licensing/impact assessment (as relevant to your areas of specialisms) as demonstrated by suitable professional experience. Experience in work-winning, managing projects, project budgets and leading stakeholder discussions. Experience of reviewing technical work and supporting wider team members. Well-developed understanding of relevant wildlife conservation or in relation to a least one major habitat type or species. Membership of an appropriate professional institution and evidence of working towards Chartership (such as CIEEM or related). As we as excellent field skills in at least one specialist area including any protected species licences. A full driving licence and willingness to visit other locations on company business. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at . At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Additional Information Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn (Melissa Moody). About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too. Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines. ReqID: J Business Line: Environment Business Group: DCS Strategic Business Unit: Europe & India Career Area: Science Work Location Model: Hybrid Legal Entity: AECOM Limited
This role has a starting salary of £40,929 per annum, based on a 36-hour working week. This is a fixed term contract/ secondment opportunity to cover maternity leave up to 4th July 2026. For internal candidates interested in a secondment, please discuss with your Line Manager before submitting your application. How would you align your strategic vision for adult social care with Surrey County Council's broader goals around prevention, early intervention, and tackling inequalities? Can you share an example of how you introduced an innovative approach or service model in adult social care? What impact did it have on service users and staff? We are hiring a new Social Worker to join our fantastic Runnymede Locality team. The team is currently based in Addlestone and is close to local amenities and shops. However, there is a planned move to the Weybridge Community Hub, at Weybridge library, on the high street and the heart of this bustling Surrey town. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources About the Team Working in the Runnymede Locality Team means being part of a close-knit, supportive, and friendly team. Colleagues are always ready to lend a hand, share knowledge, and provide encouragement, creating a positive and collaborative atmosphere. The team is dedicated to the professional development of all its members, offering ample opportunities through the Surrey County Council training offer, mentorship, and career advancement, ensuring that everyone has the chance to thrive and reach their full potential. Additionally, being part of the Runnymede Locality Team means making a real difference in the lives of adults in the community. Additionally, the role is both challenging and rewarding, as team members provide a statutory social work service to the community of Runnymede, aiming to improve the quality of life for those they support. Within Surrey County Council there is also the established academy which ensures that the offer of learning and development to Surrey staff is excellent. About the Role As a Social Worker in Surrey, you will work across various unique projects that ensure that the people we support can enjoy a home of their own, an environment in which they are supported to live a healthy & meaningful lifestyle. You will be undertaking safeguarding enquiries, carrying out assessments within the community and working with a diverse group of individuals and partner agencies. You will be able to supervise less experienced members of staff within the team and support their development. In return for all your skills, enthusiasm and commitment we will support you to take your career to the next level. In turn, you will receive professional supervision and be working in a team of motivated, dedicated and friendly colleagues. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Professional qualification in Social Work and current registration with Social Work England. Successful completion of an Assessed and Supported Year in Employment (ASYE) programme if qualified as a social worker after June 2012. Experience in social care, including assessment and risk management skills. Working knowledge of both the Care Act and the Mental Capacity Act, including experience in preparation of support plans, monitoring and reviewing outcomes. Commitment to your own professional development, including maintaining up-to-date knowledge of practice issues. Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. Contact us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Manta Parsons or Debbie Tudman on . The job advert closes at 23:59 on 13th July 2025 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents!
Jul 01, 2025
Full time
This role has a starting salary of £40,929 per annum, based on a 36-hour working week. This is a fixed term contract/ secondment opportunity to cover maternity leave up to 4th July 2026. For internal candidates interested in a secondment, please discuss with your Line Manager before submitting your application. How would you align your strategic vision for adult social care with Surrey County Council's broader goals around prevention, early intervention, and tackling inequalities? Can you share an example of how you introduced an innovative approach or service model in adult social care? What impact did it have on service users and staff? We are hiring a new Social Worker to join our fantastic Runnymede Locality team. The team is currently based in Addlestone and is close to local amenities and shops. However, there is a planned move to the Weybridge Community Hub, at Weybridge library, on the high street and the heart of this bustling Surrey town. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources About the Team Working in the Runnymede Locality Team means being part of a close-knit, supportive, and friendly team. Colleagues are always ready to lend a hand, share knowledge, and provide encouragement, creating a positive and collaborative atmosphere. The team is dedicated to the professional development of all its members, offering ample opportunities through the Surrey County Council training offer, mentorship, and career advancement, ensuring that everyone has the chance to thrive and reach their full potential. Additionally, being part of the Runnymede Locality Team means making a real difference in the lives of adults in the community. Additionally, the role is both challenging and rewarding, as team members provide a statutory social work service to the community of Runnymede, aiming to improve the quality of life for those they support. Within Surrey County Council there is also the established academy which ensures that the offer of learning and development to Surrey staff is excellent. About the Role As a Social Worker in Surrey, you will work across various unique projects that ensure that the people we support can enjoy a home of their own, an environment in which they are supported to live a healthy & meaningful lifestyle. You will be undertaking safeguarding enquiries, carrying out assessments within the community and working with a diverse group of individuals and partner agencies. You will be able to supervise less experienced members of staff within the team and support their development. In return for all your skills, enthusiasm and commitment we will support you to take your career to the next level. In turn, you will receive professional supervision and be working in a team of motivated, dedicated and friendly colleagues. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Professional qualification in Social Work and current registration with Social Work England. Successful completion of an Assessed and Supported Year in Employment (ASYE) programme if qualified as a social worker after June 2012. Experience in social care, including assessment and risk management skills. Working knowledge of both the Care Act and the Mental Capacity Act, including experience in preparation of support plans, monitoring and reviewing outcomes. Commitment to your own professional development, including maintaining up-to-date knowledge of practice issues. Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. Contact us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Manta Parsons or Debbie Tudman on . The job advert closes at 23:59 on 13th July 2025 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents!
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. THE OPPORTUNITY Title: Customer Success Manager, Global Industries Location: UK (remote) Job summary The Customer Success Manager is responsible for supporting Global Account Managers and Managing Directors in managing the relationships and growth for Iron Mountain's Global Industries Accounts. The ideal candidate will possess both a sales and operational background that enables them to successfully build and maintain relationships, advise customers, develop innovative programs, and expand across new business units on a global scale. Your role in our mission: Collaborate in the development and execution of Global Account strategies Collaborate cross-functionally within all levels of the organization and advocate for external and internal teams Support the Global Industries team to drive business, customer loyalty, and retention, on a global and/or local in-country scale(depending on scope of role) Build and maintain strong relationships with customer key contacts Lead recurring calls to keep customers informed of key items/issues Ability to support and help lead Business Reviews Lead operational and account support activities to include; changes in customer service, inventory transfers, billing and invoicing, issue resolutions,incidents, etc. Accountable for managing bad debt Valued skills and experience: Customer Success or Account Management related experience, with a focus on working with Enterprise organizations or experience working with customers on a global level Ability to handle challenging customer situations with a empathy, professionalism and patience Proven experience in an account management role, strong project management skills, and a strategic thinking and problem-solving mindset Candidates will ideally have a strong background and knowledge of digital strategy and transformation activities and solutions including SaaS, machine learning capability and technology, analytics, cloud storage, information governance, electronic content management, business process / workflow enablement and outsourcing, document and information capture. Familiarity with CSP (customer success platform) software and customer success tools Strong analytical background, specifically focused on customer success performance metrics Proactively identify and mitigate risks to prevent churn or customer dissatisfaction Excellent communication, teaming and presentation skills Experience of working within a large company with a complex structure would be beneficial Strong customer service & engagement experience Strong phone presence and comfortable initiating conversations Self-starter and proactive problem solver Discover what awaits you Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation. Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging. Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities. Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness. Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.) Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role). Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future. Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual. Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come. Category: Sales Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here . Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to . See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J
Jul 01, 2025
Full time
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. THE OPPORTUNITY Title: Customer Success Manager, Global Industries Location: UK (remote) Job summary The Customer Success Manager is responsible for supporting Global Account Managers and Managing Directors in managing the relationships and growth for Iron Mountain's Global Industries Accounts. The ideal candidate will possess both a sales and operational background that enables them to successfully build and maintain relationships, advise customers, develop innovative programs, and expand across new business units on a global scale. Your role in our mission: Collaborate in the development and execution of Global Account strategies Collaborate cross-functionally within all levels of the organization and advocate for external and internal teams Support the Global Industries team to drive business, customer loyalty, and retention, on a global and/or local in-country scale(depending on scope of role) Build and maintain strong relationships with customer key contacts Lead recurring calls to keep customers informed of key items/issues Ability to support and help lead Business Reviews Lead operational and account support activities to include; changes in customer service, inventory transfers, billing and invoicing, issue resolutions,incidents, etc. Accountable for managing bad debt Valued skills and experience: Customer Success or Account Management related experience, with a focus on working with Enterprise organizations or experience working with customers on a global level Ability to handle challenging customer situations with a empathy, professionalism and patience Proven experience in an account management role, strong project management skills, and a strategic thinking and problem-solving mindset Candidates will ideally have a strong background and knowledge of digital strategy and transformation activities and solutions including SaaS, machine learning capability and technology, analytics, cloud storage, information governance, electronic content management, business process / workflow enablement and outsourcing, document and information capture. Familiarity with CSP (customer success platform) software and customer success tools Strong analytical background, specifically focused on customer success performance metrics Proactively identify and mitigate risks to prevent churn or customer dissatisfaction Excellent communication, teaming and presentation skills Experience of working within a large company with a complex structure would be beneficial Strong customer service & engagement experience Strong phone presence and comfortable initiating conversations Self-starter and proactive problem solver Discover what awaits you Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation. Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging. Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities. Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness. Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.) Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role). Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future. Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual. Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come. Category: Sales Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here . Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to . See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J
User Researcher (SC Cleared) - Consultant - Digital Excellence User Researcher (SC Cleared) - Consultant - Digital Excellence 3 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher You Will Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users. Contribute to creating better products and services that solve users' problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. Help to embed user-centred design and user research best practices into teams and the wider business. Role As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE You Will Bring Below Skills And Experience Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. You are currently holding an active SC (Security Check) Clearance Experience working with Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding of a range of tools and practices for in-person and remote research. Ideally, You Would Also Have A Bachelor's degree in Psychology, sociology, anthropology, Human Computer Interaction or any user experience degree or modules, and passion for technology's unlimited potential and ability to engage with people. A love of learning - you can make the most of this growing form of technology to develop your skills in parallel with the needs of your clients. Experience testing with assistive technology (JAWS, Dragon, ZoomText) and accessibility features for Windows and macOS Certifications in accessibility (CPACC, WAS, CPWA) or working towards WHAT YOU'LL LOVE ABOUT WORKING HERE? We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 4 consecutive years. To see what it's like to work at Capgemini Invent, visit our Glassdoor page. Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. You'll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: cloud technologies (AWS, Azure, GCP), programming (Java, Kotlin, NodeJS, Spring Boot), DevOps (Terraform, Kubernetes, Docker), Cybersecurity (CISSP, CISM) and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client's outcomes. Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new. NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK. More information is at available at: About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340 . click apply for full job details
Jul 01, 2025
Full time
User Researcher (SC Cleared) - Consultant - Digital Excellence User Researcher (SC Cleared) - Consultant - Digital Excellence 3 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher You Will Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users. Contribute to creating better products and services that solve users' problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. Help to embed user-centred design and user research best practices into teams and the wider business. Role As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE You Will Bring Below Skills And Experience Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. You are currently holding an active SC (Security Check) Clearance Experience working with Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding of a range of tools and practices for in-person and remote research. Ideally, You Would Also Have A Bachelor's degree in Psychology, sociology, anthropology, Human Computer Interaction or any user experience degree or modules, and passion for technology's unlimited potential and ability to engage with people. A love of learning - you can make the most of this growing form of technology to develop your skills in parallel with the needs of your clients. Experience testing with assistive technology (JAWS, Dragon, ZoomText) and accessibility features for Windows and macOS Certifications in accessibility (CPACC, WAS, CPWA) or working towards WHAT YOU'LL LOVE ABOUT WORKING HERE? We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 4 consecutive years. To see what it's like to work at Capgemini Invent, visit our Glassdoor page. Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. You'll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: cloud technologies (AWS, Azure, GCP), programming (Java, Kotlin, NodeJS, Spring Boot), DevOps (Terraform, Kubernetes, Docker), Cybersecurity (CISSP, CISM) and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client's outcomes. Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new. NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK. More information is at available at: About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340 . click apply for full job details
This position sits in our Experience & Engineering team. We primarily deliver large-scale website design and build projects, combining our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to help clients including Nikon, London Marathon Events and END. We pride ourselves on delivering exceptional and engaging digital experiences. JOB PURPOSE We are looking for a Project Manager to join our Manchester office. You will drive several web design and build projects from initial concept to delivery. As Project Manager you will manage the full project life-cycle, from requirements capture, through solution design, build, test and deployment. You will also manage project risks, issues and dependencies, to deliver projects on time, on budget and to high quality. You will work with a range of clients on several different projects and must be adept at managing and building client relationships and reporting on the status of projects. You will be the key contact for clients, advising them on cost, available resources, problems and solutions. Liaising and updating stakeholders on the status of projects, you will track the project deliverables and match those with agreed deadlines. You will continuously assess working methods and processes and make recommendations for improvement. Oversee projects' financial budget, notifying stakeholders of key cost implications, changes to budget, spending and cost changes. KEY RESPONSIBILITIES Delivery of key Digital Projects; Scoping project requirements and preparing budgets; Development of support documentation including risk logs and requirement specifications; Management of stakeholders and their expectations during the project life cycle; Maximising client satisfaction with the project outcomes; Working in a collaborative environment within the business and with client stakeholders; Establishing and using "best web practices" to ensure the delivery of high-quality projects; Highlighting potential project risks and acting proactively to resolve issues; Being an active member of the project team, supporting colleagues and peers to help achieve overall digital goals. WHAT WE ARE LOOKING FOR Have a strong background in digital project management working on projects from initial briefing to delivery Experienced in Agile project delivery Have agency experience with a passion for IT, e-commerce and digital projects Have previous experience with project managing the development of web and mobile sites Adept at building effective client relationships and working with several stakeholders to deliver targets Strong communication with excellent presentation, report writing and data analysis capabilities; Can work under pressure, change direction when required and work on a range of client projects at the same time. Highly organised and motivated project manager with an aptitude for understanding and solving problems; Demonstrated ability to manage cross-discipline teams WE OFFER: A flexible, hybrid working policy (2 days from the office, depending on location). An excellent salary based on experience and equal pay policies Pension, free private healthcare, mental health support, and company sick pay scheme. Help getting you to work with a season ticket loan and cycle to work scheme. Enhanced family friendly policies to support new parents. Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations. Inspirational Talks, bringing the outside in with regular guest speakers and events. Learning and Development, supporting your growth with continuous opportunities to learn and advance. Buddy Programme: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT. A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, and your team, and giving you the autonomy to solve our client's problems, no matter where you are in the world. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. DIVERSITY, EQUITY & INCLUSION At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here . Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Pronouns Select Are you currently located in Manchester? Do you have the legal right to work in the UK without visa sponsorship? Select If you do require visa sponsorship, please provide details What is your salary expectation for this role? Select Please confirm that you have read andhereby agree and acceptthe terms of ourPrivacy Statement .
Jul 01, 2025
Full time
This position sits in our Experience & Engineering team. We primarily deliver large-scale website design and build projects, combining our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to help clients including Nikon, London Marathon Events and END. We pride ourselves on delivering exceptional and engaging digital experiences. JOB PURPOSE We are looking for a Project Manager to join our Manchester office. You will drive several web design and build projects from initial concept to delivery. As Project Manager you will manage the full project life-cycle, from requirements capture, through solution design, build, test and deployment. You will also manage project risks, issues and dependencies, to deliver projects on time, on budget and to high quality. You will work with a range of clients on several different projects and must be adept at managing and building client relationships and reporting on the status of projects. You will be the key contact for clients, advising them on cost, available resources, problems and solutions. Liaising and updating stakeholders on the status of projects, you will track the project deliverables and match those with agreed deadlines. You will continuously assess working methods and processes and make recommendations for improvement. Oversee projects' financial budget, notifying stakeholders of key cost implications, changes to budget, spending and cost changes. KEY RESPONSIBILITIES Delivery of key Digital Projects; Scoping project requirements and preparing budgets; Development of support documentation including risk logs and requirement specifications; Management of stakeholders and their expectations during the project life cycle; Maximising client satisfaction with the project outcomes; Working in a collaborative environment within the business and with client stakeholders; Establishing and using "best web practices" to ensure the delivery of high-quality projects; Highlighting potential project risks and acting proactively to resolve issues; Being an active member of the project team, supporting colleagues and peers to help achieve overall digital goals. WHAT WE ARE LOOKING FOR Have a strong background in digital project management working on projects from initial briefing to delivery Experienced in Agile project delivery Have agency experience with a passion for IT, e-commerce and digital projects Have previous experience with project managing the development of web and mobile sites Adept at building effective client relationships and working with several stakeholders to deliver targets Strong communication with excellent presentation, report writing and data analysis capabilities; Can work under pressure, change direction when required and work on a range of client projects at the same time. Highly organised and motivated project manager with an aptitude for understanding and solving problems; Demonstrated ability to manage cross-discipline teams WE OFFER: A flexible, hybrid working policy (2 days from the office, depending on location). An excellent salary based on experience and equal pay policies Pension, free private healthcare, mental health support, and company sick pay scheme. Help getting you to work with a season ticket loan and cycle to work scheme. Enhanced family friendly policies to support new parents. Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations. Inspirational Talks, bringing the outside in with regular guest speakers and events. Learning and Development, supporting your growth with continuous opportunities to learn and advance. Buddy Programme: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT. A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, and your team, and giving you the autonomy to solve our client's problems, no matter where you are in the world. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. DIVERSITY, EQUITY & INCLUSION At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here . Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Pronouns Select Are you currently located in Manchester? Do you have the legal right to work in the UK without visa sponsorship? Select If you do require visa sponsorship, please provide details What is your salary expectation for this role? Select Please confirm that you have read andhereby agree and acceptthe terms of ourPrivacy Statement .
HR Your new company Working with a well-respected transport organisation in Glasgow. Your new role As HR Advisor, you will provide proactive and professional HR support across the organisation. You will manage a varied caseload, advising on absence management, disciplinary and grievance procedures, and supporting recruitment and onboarding. You will also lead on specific HR projects such as Equality & Diversity, HR systems development, and policy implementation. Key responsibilities include: Advising managers on HR policies, employment law, and conditions of service. Managing HR casework and supporting line managers with employee relations issues. Coordinating recruitment processes, including psychometric testing and induction. Maintaining accurate HR records and updating the HR system. Supporting occupational health and safety-critical screening processes. Leading on HR initiatives and contributing to continuous improvement. What you'll need to succeed Proven experience in an HR Advisor or similar generalist role.Strong knowledge of absence, disciplinary and grievance procedures.Experience with recruitment and HR systems.Excellent communication and interpersonal skills.Ability to work independently and collaboratively within a team. What you'll get in return Competitive salary of £32,000 - £45,000 (DOE).Hybrid working model (3 days in-office / 2 days WFH after 6 weeks).Opportunity to work with a respected public body.A varied and rewarding role where your contribution will be valued. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Seasonal
HR Your new company Working with a well-respected transport organisation in Glasgow. Your new role As HR Advisor, you will provide proactive and professional HR support across the organisation. You will manage a varied caseload, advising on absence management, disciplinary and grievance procedures, and supporting recruitment and onboarding. You will also lead on specific HR projects such as Equality & Diversity, HR systems development, and policy implementation. Key responsibilities include: Advising managers on HR policies, employment law, and conditions of service. Managing HR casework and supporting line managers with employee relations issues. Coordinating recruitment processes, including psychometric testing and induction. Maintaining accurate HR records and updating the HR system. Supporting occupational health and safety-critical screening processes. Leading on HR initiatives and contributing to continuous improvement. What you'll need to succeed Proven experience in an HR Advisor or similar generalist role.Strong knowledge of absence, disciplinary and grievance procedures.Experience with recruitment and HR systems.Excellent communication and interpersonal skills.Ability to work independently and collaboratively within a team. What you'll get in return Competitive salary of £32,000 - £45,000 (DOE).Hybrid working model (3 days in-office / 2 days WFH after 6 weeks).Opportunity to work with a respected public body.A varied and rewarding role where your contribution will be valued. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
HR Assistant, 4-month fixed term initially, Cardiff Gate, £26-£30,000 Your new company An award-winning ICT company based in Cardiff. Your new role Working as a HR Assistant, you'll undertake a variety of HR administrative duties and provide day-to-day support to the HR Manager on a temporary basis of 4-6 months initially. You'll be a proactive individual with excellent organisational skills, and the ability to handle sensitive information confidentially. Key responsibilities Assist with day-to-day operations of the HR functions and duties Provide clerical and administrative support to Human Resources Manager Maintain the integrity and confidentiality of human resource files and records Generate reports to track attendance for company presentations Assist in payroll preparation by providing relevant data Enter employment data into the company database Assist in creating policies and procedures Monitoring company mandatory training completion for all staff to avoid any access being revoked Assist the HR Manager with the hiring process Liaise with the IT third party company to create a streamlined onboarding process for new hires Support staff with password resets and system issues Complete mandatory training when required Adhere to the information security policy responsibilities What you'll need to succeed You'll have experience working in HR administration or as an HR Assistant or Recruitment Administrator previously. You'll be comfortable running reports on Excel. This is a busy role where you will be supporting the wider HR team. Experience and skills required Providing administrative support to the wider HR team Organising and booking interviews Sending out interview packs Helping with sending offer letters / contracts out Good MS Excel skills Good analytical skills Ability to communicate effectively at all levels (both orally and in writing) and to build effective working relationships internally and externally Problem solver who takes initiative and has a strong attention to detail Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Previous experience as an HR Assistant or relevant human resources/administrative position essential What you'll get in return This is a 4-month fixed-term contract initially, with the possibility of extension. This is an office-based role, Monday to Friday, 9am to 5.30pm, 1 hour for lunch. 37.5 hours per week. The salary is between £26,000 - £30,000 depending on experience. This is a temporary role to start ASAP. This role is moving very quickly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Full time
HR Assistant, 4-month fixed term initially, Cardiff Gate, £26-£30,000 Your new company An award-winning ICT company based in Cardiff. Your new role Working as a HR Assistant, you'll undertake a variety of HR administrative duties and provide day-to-day support to the HR Manager on a temporary basis of 4-6 months initially. You'll be a proactive individual with excellent organisational skills, and the ability to handle sensitive information confidentially. Key responsibilities Assist with day-to-day operations of the HR functions and duties Provide clerical and administrative support to Human Resources Manager Maintain the integrity and confidentiality of human resource files and records Generate reports to track attendance for company presentations Assist in payroll preparation by providing relevant data Enter employment data into the company database Assist in creating policies and procedures Monitoring company mandatory training completion for all staff to avoid any access being revoked Assist the HR Manager with the hiring process Liaise with the IT third party company to create a streamlined onboarding process for new hires Support staff with password resets and system issues Complete mandatory training when required Adhere to the information security policy responsibilities What you'll need to succeed You'll have experience working in HR administration or as an HR Assistant or Recruitment Administrator previously. You'll be comfortable running reports on Excel. This is a busy role where you will be supporting the wider HR team. Experience and skills required Providing administrative support to the wider HR team Organising and booking interviews Sending out interview packs Helping with sending offer letters / contracts out Good MS Excel skills Good analytical skills Ability to communicate effectively at all levels (both orally and in writing) and to build effective working relationships internally and externally Problem solver who takes initiative and has a strong attention to detail Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Previous experience as an HR Assistant or relevant human resources/administrative position essential What you'll get in return This is a 4-month fixed-term contract initially, with the possibility of extension. This is an office-based role, Monday to Friday, 9am to 5.30pm, 1 hour for lunch. 37.5 hours per week. The salary is between £26,000 - £30,000 depending on experience. This is a temporary role to start ASAP. This role is moving very quickly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role We are seeking a Principal to be based out of our Newcastle office, Leeds Office, Manchester or Liverpool office who can: Support our team within the North along with the wider Liveable Places team Work directly with our clients to achieve their sustainable transport needs Act as Project Manager on a wide range of projects whilst helping to grow and develop our work with clients Leading project teams in the delivery of a varied portfolio of work, and alongside colleagues in other service lines to deliver large multi-disciplinary projects. Engage with clients and project stakeholders. Stay informed about industry trends and best practice Oversee projects budget and financial performance Undertake technical preparation, review and checking of deliverables within the team Work collaboratively with the Liveable Places team and our colleagues in the wider Mobility team and the wider WSP business to achieve our aims and objectives YOUR TEAM Liveable Places work with a wide range of local authority & private clients from across the UK to help them achieve their place making ambitions. We deliver a wide range of schemes from concept to delivery that include public realm, active travel, traffic engineering, road safety, parking, traffic signals and pedestrian / traffic modelling. We have had recent key successes with TfGM, Bury Council, Tees Valley Combined Authority, Leeds City Council, City of York Council, Liverpool City Council, North Tyneside Council, Westmorland and Furness Council, West of England Combined Authorities, National Highways and many, many more. The Liveable Places team are based in offices across the country with over 150 staff, currently making up the team with further growth planned. We enjoy our work and are exceptionally enthusiastic people who are great at what we do. This is an excellent opportunity for you to develop in your career through exposure to a wide variety of experiences. We have a strong track record working closely with our clients and this role provides a great opportunity to have a pivotal role within Liveable Places and help support and steer its growth going forward. What we will be looking for you to demonstrate A civil engineering degree, transport planning degree or equivalent Chartered membership of a relevant professional body (desirable) Knowledge of current transport policy and standards A proven ability to support with winning public sector work and can support our growing offer in the north region Proven ability to lead and manage project teams and individuals Proven track record in project management and financial control Passion for mentoring and developing talent Transport, traffic signals, road safety, parking or traffic engineering experience Good spoken and written communication skills. With the ability to liaise with others including public sector officials, members of the public and other senior colleagues Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Diversity We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Jul 01, 2025
Full time
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role We are seeking a Principal to be based out of our Newcastle office, Leeds Office, Manchester or Liverpool office who can: Support our team within the North along with the wider Liveable Places team Work directly with our clients to achieve their sustainable transport needs Act as Project Manager on a wide range of projects whilst helping to grow and develop our work with clients Leading project teams in the delivery of a varied portfolio of work, and alongside colleagues in other service lines to deliver large multi-disciplinary projects. Engage with clients and project stakeholders. Stay informed about industry trends and best practice Oversee projects budget and financial performance Undertake technical preparation, review and checking of deliverables within the team Work collaboratively with the Liveable Places team and our colleagues in the wider Mobility team and the wider WSP business to achieve our aims and objectives YOUR TEAM Liveable Places work with a wide range of local authority & private clients from across the UK to help them achieve their place making ambitions. We deliver a wide range of schemes from concept to delivery that include public realm, active travel, traffic engineering, road safety, parking, traffic signals and pedestrian / traffic modelling. We have had recent key successes with TfGM, Bury Council, Tees Valley Combined Authority, Leeds City Council, City of York Council, Liverpool City Council, North Tyneside Council, Westmorland and Furness Council, West of England Combined Authorities, National Highways and many, many more. The Liveable Places team are based in offices across the country with over 150 staff, currently making up the team with further growth planned. We enjoy our work and are exceptionally enthusiastic people who are great at what we do. This is an excellent opportunity for you to develop in your career through exposure to a wide variety of experiences. We have a strong track record working closely with our clients and this role provides a great opportunity to have a pivotal role within Liveable Places and help support and steer its growth going forward. What we will be looking for you to demonstrate A civil engineering degree, transport planning degree or equivalent Chartered membership of a relevant professional body (desirable) Knowledge of current transport policy and standards A proven ability to support with winning public sector work and can support our growing offer in the north region Proven ability to lead and manage project teams and individuals Proven track record in project management and financial control Passion for mentoring and developing talent Transport, traffic signals, road safety, parking or traffic engineering experience Good spoken and written communication skills. With the ability to liaise with others including public sector officials, members of the public and other senior colleagues Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Diversity We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Lead. Inspire. Grow. Your next big career move starts here! Are you a dynamic and ambitious Lettings Branch Manager with a passion for performance and a drive to lead from the front? Ready to make your mark in one of East London's most vibrant and competitive markets? This is your chance to take the reins of our Walthamstow branch and elevate it to the next level! We're looking for a results-focused leader who can: drive growth, inspire and develop and deliver standout service that puts clients at the heart of everything we do. If you are ready to take full ownership of a flagship office, lead with confidence, and grow your career with one of the industry's most respected brands, this is your moment. Step up. Stand out. Join us in Walthamstow and let's build something exceptional. Benefits of being a Lettings Branch Manager at haart Estate Agents in Walthamstow: indlm Complete on-target earnings of £50,000+ Basic salary up to £32,000 (dependent on experience) £2,500 for your first 3 months of employment, whilst you build your pipeline Uncapped commission scheme A Company Car, or a monthly car allowance Elite bonus scheme Full time working hours: 8:30am to 6pm Monday-Friday, and 9am-5pm every other Saturday Your additional benefits as a Lettings Branch Manager at haart Estate Agents in Walthamstow 30 days annual leave (includes bank holidays ) Enrolment at the Spicerhaart Learning & Development Centre Continued training as you grow and develop within your role Fully-funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership Career progression opportunities, including the opportunity for two promotions in your first 12 months of employment Employee Assistance Programme (24/7 access to our confidential helpline) Eye care Employee Referral Bonus Company Pension Scheme Personal 'Talk Time' with our CEOs Opportunity to earn a place in the CEO Exclusive Achievers Club Opportunity to earn a place on the plane for the Spicerhaart 2025 Incentive Trip to Vietnam Eligibility for our annual black tie Elevate Awards, in categories related to your role How you will make an impact as a Lettings Branch Manager at haart Estate Agents in Walhamstow: Leading daily meetings with the Lettings team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with Landlords and Tenants Liaising with Tenants and arranging property viewings in line with their needs Negotiating offers and agreeing new tenancies Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies. Essential Skills of a Lettings Branch Manager at haart Estate Agents: Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within residential lettings at a Senior Negotiator position or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Residential Lettings Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details: We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Jul 01, 2025
Full time
Lead. Inspire. Grow. Your next big career move starts here! Are you a dynamic and ambitious Lettings Branch Manager with a passion for performance and a drive to lead from the front? Ready to make your mark in one of East London's most vibrant and competitive markets? This is your chance to take the reins of our Walthamstow branch and elevate it to the next level! We're looking for a results-focused leader who can: drive growth, inspire and develop and deliver standout service that puts clients at the heart of everything we do. If you are ready to take full ownership of a flagship office, lead with confidence, and grow your career with one of the industry's most respected brands, this is your moment. Step up. Stand out. Join us in Walthamstow and let's build something exceptional. Benefits of being a Lettings Branch Manager at haart Estate Agents in Walthamstow: indlm Complete on-target earnings of £50,000+ Basic salary up to £32,000 (dependent on experience) £2,500 for your first 3 months of employment, whilst you build your pipeline Uncapped commission scheme A Company Car, or a monthly car allowance Elite bonus scheme Full time working hours: 8:30am to 6pm Monday-Friday, and 9am-5pm every other Saturday Your additional benefits as a Lettings Branch Manager at haart Estate Agents in Walthamstow 30 days annual leave (includes bank holidays ) Enrolment at the Spicerhaart Learning & Development Centre Continued training as you grow and develop within your role Fully-funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership Career progression opportunities, including the opportunity for two promotions in your first 12 months of employment Employee Assistance Programme (24/7 access to our confidential helpline) Eye care Employee Referral Bonus Company Pension Scheme Personal 'Talk Time' with our CEOs Opportunity to earn a place in the CEO Exclusive Achievers Club Opportunity to earn a place on the plane for the Spicerhaart 2025 Incentive Trip to Vietnam Eligibility for our annual black tie Elevate Awards, in categories related to your role How you will make an impact as a Lettings Branch Manager at haart Estate Agents in Walhamstow: Leading daily meetings with the Lettings team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with Landlords and Tenants Liaising with Tenants and arranging property viewings in line with their needs Negotiating offers and agreeing new tenancies Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies. Essential Skills of a Lettings Branch Manager at haart Estate Agents: Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within residential lettings at a Senior Negotiator position or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Residential Lettings Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details: We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
About The Role Ark Charter Academy Student Attendance Manager Location: Southsea, Portsmouth Salary: Band 8 (£31,585 - £37,938) Contract: Permanent Start date: 01/09/2025 Closing date: 04/07/2025 Interview date : W/b 7th July 2025 Make a Measurable Difference Every Day At Ark Charter Academy, we believe that excellent attendance unlocks potential. We are looking for a strategic, resilient, and proactive Attendance Lead who shares our commitment to ensuring that every student has the opportunity to succeed. This is a unique opportunity to take ownership of a whole-school attendance strategy and lead targeted inventions that transform student lives. About the role: The Attendance Lead at Ark Charter Academy plays a pivotal strategic role in improving student attendance across the Academy. Responsible for developing and leading a whole-school attendance strategy, the post holder will monitor daily attendance data, ensure compliance with statutory requirements, and work proactively with students, families, and external agencies to overcome barriers to regular attendance. As a key member of the safeguarding team, the Attendance Lead will also serve as a Deputy Designated Safeguarding Lead (DDSL), ensuring that all work is underpinned by a strong commitment to student welfare. This role requires a high level of resilience and the ability to engage and motivate students and families to value and prioritise education. Our ideal candidate will be: Passionate about improving student attendance. Skilled in working with hard-to-reach families and building positive relationships. Resilient, solution-focused, and able to work under pressure. Highly organised and confident using data to identify patterns and inform strategy. An excellent communicator, both in person and in writing. Committed to the safeguarding and wellbeing of all students. A role model who promotes positive attitudes, behaviour, and attendance across the Academy. If you wish to discuss this opportunity or for any questions, please contact Keah Stell, HR Advisor, on . Benefits: Salaries 2.5% higher than main pay scale. 10 inset days (of which at least one is dedicated to staff wellbeing) A behaviour policy that ensures disruption-free learning Development opportunities for future leaders Generous pension scheme. Up to £3,000 relocation costs to move to the south coast (dependent on the role) Access to Ark rewards - a scheme offering savings from over 3,000 major retailers Interest-free loans - up to £5,000 available for season ticket or to buy a bicycle. Gym discounts - offering up to 40%. Access to Employee Assistance Programme - providing free, confidential counselling, legal advice and a range of different support. Find out more about the benefits of working for Ark at arkonline.org/careers/why-work-with-us/ About Us Ark Charter Academy is a happy and vibrant school located in the heart of Portsmouth. We believe that every young person should feel a sense of belonging to our school community and enjoy their learning. We inspire and support our students so they can become the very best they can in every single way. With love and care, we develop motivation both inside and outside the classroom, encouraging an appetite for learning in a safe and stimulating Christian environment. We want our students to become the leaders and game-changers of the future.To achieve this we offer an academic curriculum that strives to expose all pupils to the richness of education, allowing them to experience a diversity of subjects during their time with us. Our teachers and support staff work hard every day to inspire each and every student to develop skills which will help them to achieve their full potential. We pride ourselves in recognising hard work and rewarding it accordingly, providing opportunities for professional and personal growth in school and across the wider Ark network. Visit charteracademy.org.uk/jobs to learn more about us and see our current vacancies. Diversity and inclusion: We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link. Safeguarding statement: Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link. Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.
Jul 01, 2025
Full time
About The Role Ark Charter Academy Student Attendance Manager Location: Southsea, Portsmouth Salary: Band 8 (£31,585 - £37,938) Contract: Permanent Start date: 01/09/2025 Closing date: 04/07/2025 Interview date : W/b 7th July 2025 Make a Measurable Difference Every Day At Ark Charter Academy, we believe that excellent attendance unlocks potential. We are looking for a strategic, resilient, and proactive Attendance Lead who shares our commitment to ensuring that every student has the opportunity to succeed. This is a unique opportunity to take ownership of a whole-school attendance strategy and lead targeted inventions that transform student lives. About the role: The Attendance Lead at Ark Charter Academy plays a pivotal strategic role in improving student attendance across the Academy. Responsible for developing and leading a whole-school attendance strategy, the post holder will monitor daily attendance data, ensure compliance with statutory requirements, and work proactively with students, families, and external agencies to overcome barriers to regular attendance. As a key member of the safeguarding team, the Attendance Lead will also serve as a Deputy Designated Safeguarding Lead (DDSL), ensuring that all work is underpinned by a strong commitment to student welfare. This role requires a high level of resilience and the ability to engage and motivate students and families to value and prioritise education. Our ideal candidate will be: Passionate about improving student attendance. Skilled in working with hard-to-reach families and building positive relationships. Resilient, solution-focused, and able to work under pressure. Highly organised and confident using data to identify patterns and inform strategy. An excellent communicator, both in person and in writing. Committed to the safeguarding and wellbeing of all students. A role model who promotes positive attitudes, behaviour, and attendance across the Academy. If you wish to discuss this opportunity or for any questions, please contact Keah Stell, HR Advisor, on . Benefits: Salaries 2.5% higher than main pay scale. 10 inset days (of which at least one is dedicated to staff wellbeing) A behaviour policy that ensures disruption-free learning Development opportunities for future leaders Generous pension scheme. Up to £3,000 relocation costs to move to the south coast (dependent on the role) Access to Ark rewards - a scheme offering savings from over 3,000 major retailers Interest-free loans - up to £5,000 available for season ticket or to buy a bicycle. Gym discounts - offering up to 40%. Access to Employee Assistance Programme - providing free, confidential counselling, legal advice and a range of different support. Find out more about the benefits of working for Ark at arkonline.org/careers/why-work-with-us/ About Us Ark Charter Academy is a happy and vibrant school located in the heart of Portsmouth. We believe that every young person should feel a sense of belonging to our school community and enjoy their learning. We inspire and support our students so they can become the very best they can in every single way. With love and care, we develop motivation both inside and outside the classroom, encouraging an appetite for learning in a safe and stimulating Christian environment. We want our students to become the leaders and game-changers of the future.To achieve this we offer an academic curriculum that strives to expose all pupils to the richness of education, allowing them to experience a diversity of subjects during their time with us. Our teachers and support staff work hard every day to inspire each and every student to develop skills which will help them to achieve their full potential. We pride ourselves in recognising hard work and rewarding it accordingly, providing opportunities for professional and personal growth in school and across the wider Ark network. Visit charteracademy.org.uk/jobs to learn more about us and see our current vacancies. Diversity and inclusion: We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link. Safeguarding statement: Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link. Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role The Energy Proposals Team plays a crucial role in positioning the company to win profitable business and drive growth in the Energy sector. This team is responsible for managing work-winning activities from the initial capture phase through to the final conversion phase of the WSP Winning Work lifecycle. Our Energy Proposals Team is not just about winning bids; it's about making a real impact. We have an enviable and market-leading bids and proposals community that is recognised for its excellence and innovation. By joining us, you will be part of a team that drives growth and positions WSP as a leader in the industry. You will have the opportunity to work on landmark projects that shape communities and the environment, making a positive difference both locally and globally. As a Proposals Manager you will work closely with our Energy business to develop tailored solutions for our clients in the regulated and private sectors. Our people lead the capture and management of bids, produce high-quality written content, and ensure that the appropriate bid governance and review processes are followed. The team collaborates with technical and project leaders, liaises with clients and partners, and manages the development of compelling proposals. The Energy Proposals Team is integral to WSP's success, ensuring that the company remains competitive and continues to secure projects across the Energy sector. Through the projects we win, we are supporting the drive to net zero across the energy sector. You will join a team of bid professionals who work in an open and supportive manner, participating in development opportunities across the business What sorts of things will your typical working day include: You will lead, drive and implement opportunities through a structured, robust work winning and governance process against agreed timescales. You will manage and facilitate the delivery of all or parts of Expressions of Interest, Pre-Qualifications and Proposals including proposal kick off, winning and review meetings. You will manage interfaces with the proposals team, multi-disciplinary engineering teams, other UK/global business streams, external clients and partner organisations. You will manage multiple bids concurrently, dependent on size and complexity. You will facilitate defining bid strategy, win themes and storyboards and developing value propositions. You will write and support impactful, tailored, technically differentiated bid content. What we will be looking for you to demonstrate Qualifications: Degree level qualification in a relevant subject or demonstrable relevant experience in a similar role. Commitment to achieving APMP Foundation as a minimum. Skills: Strong and effective verbal and written communication skills. Robust project management skills with a meticulous approach to detail and quality, supported by commercial acumen. Ability to develop and maintain strong relationships and rapport with internal and external stakeholders. An IT focus with an accurate and proficient working knowledge in Microsoft office (Word, Excel, Outlook and PowerPoint). Knowledge of Adobe Creative Suite and/or Microsoft Project would be advantageous. Experience: Relevant experience in a similar role, ideally in engineering and construction. Previous experience in a bidding role, with a demonstrable record of success in winning bids. Thorough understanding of public sector procurement processes. Experience in producing tenders in the markets that WSP operates in. Attributes: A proactive approach, using initiative and taking responsibility for own actions, acting as a team player and using your influencing and collaborative skills to great effect. A passion for quality with a focus on delivery with excellent time management skills and ability to prioritise. A drive to support the culture of openness and knowledge sharing across the team including a culture of continuous improvement. Ability to assimilate large volumes of information and understand, plan, and manage associated workflows. Flexibility to meet demanding proposal deadlines. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Diversity We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Jul 01, 2025
Full time
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role The Energy Proposals Team plays a crucial role in positioning the company to win profitable business and drive growth in the Energy sector. This team is responsible for managing work-winning activities from the initial capture phase through to the final conversion phase of the WSP Winning Work lifecycle. Our Energy Proposals Team is not just about winning bids; it's about making a real impact. We have an enviable and market-leading bids and proposals community that is recognised for its excellence and innovation. By joining us, you will be part of a team that drives growth and positions WSP as a leader in the industry. You will have the opportunity to work on landmark projects that shape communities and the environment, making a positive difference both locally and globally. As a Proposals Manager you will work closely with our Energy business to develop tailored solutions for our clients in the regulated and private sectors. Our people lead the capture and management of bids, produce high-quality written content, and ensure that the appropriate bid governance and review processes are followed. The team collaborates with technical and project leaders, liaises with clients and partners, and manages the development of compelling proposals. The Energy Proposals Team is integral to WSP's success, ensuring that the company remains competitive and continues to secure projects across the Energy sector. Through the projects we win, we are supporting the drive to net zero across the energy sector. You will join a team of bid professionals who work in an open and supportive manner, participating in development opportunities across the business What sorts of things will your typical working day include: You will lead, drive and implement opportunities through a structured, robust work winning and governance process against agreed timescales. You will manage and facilitate the delivery of all or parts of Expressions of Interest, Pre-Qualifications and Proposals including proposal kick off, winning and review meetings. You will manage interfaces with the proposals team, multi-disciplinary engineering teams, other UK/global business streams, external clients and partner organisations. You will manage multiple bids concurrently, dependent on size and complexity. You will facilitate defining bid strategy, win themes and storyboards and developing value propositions. You will write and support impactful, tailored, technically differentiated bid content. What we will be looking for you to demonstrate Qualifications: Degree level qualification in a relevant subject or demonstrable relevant experience in a similar role. Commitment to achieving APMP Foundation as a minimum. Skills: Strong and effective verbal and written communication skills. Robust project management skills with a meticulous approach to detail and quality, supported by commercial acumen. Ability to develop and maintain strong relationships and rapport with internal and external stakeholders. An IT focus with an accurate and proficient working knowledge in Microsoft office (Word, Excel, Outlook and PowerPoint). Knowledge of Adobe Creative Suite and/or Microsoft Project would be advantageous. Experience: Relevant experience in a similar role, ideally in engineering and construction. Previous experience in a bidding role, with a demonstrable record of success in winning bids. Thorough understanding of public sector procurement processes. Experience in producing tenders in the markets that WSP operates in. Attributes: A proactive approach, using initiative and taking responsibility for own actions, acting as a team player and using your influencing and collaborative skills to great effect. A passion for quality with a focus on delivery with excellent time management skills and ability to prioritise. A drive to support the culture of openness and knowledge sharing across the team including a culture of continuous improvement. Ability to assimilate large volumes of information and understand, plan, and manage associated workflows. Flexibility to meet demanding proposal deadlines. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Diversity We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. To find out more about our Ground and Water business click on the following link and discover what awaits you at WSP: A little more about your role We are seeking to grow our world class team to ensure we continue to deliver the high calibre of service and technical excellence both we and our clients expect. We are involved in many key projects of regional and national significance, which we deliver alongside our core UK and global framework projects. With a strong pipeline of confirmed work moving into 2025, we have an opportunity for Senior and Principal Contaminated Land / Geo-environmental Consultants to join our team in Manchester. This role is specifically to support contaminated land assessment and remediation projects. We offer a flexible and hybrid work environment, enabling our employees to work from home for part of the week. This position offers excellent career development potential including training and mentoring. A competitive salary and benefits package will be provided. Key Responsibilities Project and task management Management of site investigations Supervision of field work including soil logging and environmental sampling, chemical and geotechnical testing, groundwater sampling and ground gas monitoring Data collation, review and interpretation Preparation and review of technical reports including desk studies, ground investigation reports and remediation options appraisals and verification reports. Site investigation design Development of client relationships Ensuring that all work is delivered in line with procedures and to the highest safety, health and environmental standards Support to early careers professionals Your Team Our team of over 150 professionals at all grades provides land contamination management services to private and public sector clients in the property, government agency, industrial, defence and nuclear sectors. We have expertise across all aspects of contaminated land meaning we have the means to support and develop career development. We have several exciting projects in the pipeline including supporting with the energy transition and nuclear decommissioning. WSP provides an excellent environment in which to grow professionally, and the successful candidate will be fully supported with their continued development. The successful candidate will play a key role in the day-to-day delivery of projects, working closely with and being supported by team members, project managers and project directors. Our offices have several networks to meet colleagues and make connections around the business, as well as the opportunity for plenty of social activities. What we will be looking for you to demonstrate Experience Knowledge of the requirements for planning, designing and management of site investigations Construction Design and Management (CDM) Regulations and their application to safe design and implementation of site investigations Understanding of the land contamination regime within the UK and the risk-based approach to the assessment of land contamination Report writing including presenting complex technical information in a concise and accurate manner Data handling, including experience in the use of GIS is desirable Of different regulatory regimes, e.g. development planning consenting (TCPA and DCO), environmental permitting, due diligence, nuclear site end states and GRR, environmental impact assessment Of specialist technical areas, e.g. quantitative risk assessment, waste/material management, radiological characterisation, hydrogeology, remediation Qualifications Relevant technical degree e.g. chemistry, biology, geology, engineering, or environmental science Working towards / be prepared to work towards Chartership / Professional Qualification (e.g. QP) with a relevant institution Able to travel to sites across the UK as required Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Diversity We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Jul 01, 2025
Full time
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. To find out more about our Ground and Water business click on the following link and discover what awaits you at WSP: A little more about your role We are seeking to grow our world class team to ensure we continue to deliver the high calibre of service and technical excellence both we and our clients expect. We are involved in many key projects of regional and national significance, which we deliver alongside our core UK and global framework projects. With a strong pipeline of confirmed work moving into 2025, we have an opportunity for Senior and Principal Contaminated Land / Geo-environmental Consultants to join our team in Manchester. This role is specifically to support contaminated land assessment and remediation projects. We offer a flexible and hybrid work environment, enabling our employees to work from home for part of the week. This position offers excellent career development potential including training and mentoring. A competitive salary and benefits package will be provided. Key Responsibilities Project and task management Management of site investigations Supervision of field work including soil logging and environmental sampling, chemical and geotechnical testing, groundwater sampling and ground gas monitoring Data collation, review and interpretation Preparation and review of technical reports including desk studies, ground investigation reports and remediation options appraisals and verification reports. Site investigation design Development of client relationships Ensuring that all work is delivered in line with procedures and to the highest safety, health and environmental standards Support to early careers professionals Your Team Our team of over 150 professionals at all grades provides land contamination management services to private and public sector clients in the property, government agency, industrial, defence and nuclear sectors. We have expertise across all aspects of contaminated land meaning we have the means to support and develop career development. We have several exciting projects in the pipeline including supporting with the energy transition and nuclear decommissioning. WSP provides an excellent environment in which to grow professionally, and the successful candidate will be fully supported with their continued development. The successful candidate will play a key role in the day-to-day delivery of projects, working closely with and being supported by team members, project managers and project directors. Our offices have several networks to meet colleagues and make connections around the business, as well as the opportunity for plenty of social activities. What we will be looking for you to demonstrate Experience Knowledge of the requirements for planning, designing and management of site investigations Construction Design and Management (CDM) Regulations and their application to safe design and implementation of site investigations Understanding of the land contamination regime within the UK and the risk-based approach to the assessment of land contamination Report writing including presenting complex technical information in a concise and accurate manner Data handling, including experience in the use of GIS is desirable Of different regulatory regimes, e.g. development planning consenting (TCPA and DCO), environmental permitting, due diligence, nuclear site end states and GRR, environmental impact assessment Of specialist technical areas, e.g. quantitative risk assessment, waste/material management, radiological characterisation, hydrogeology, remediation Qualifications Relevant technical degree e.g. chemistry, biology, geology, engineering, or environmental science Working towards / be prepared to work towards Chartership / Professional Qualification (e.g. QP) with a relevant institution Able to travel to sites across the UK as required Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Diversity We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. To find out more about our Ground and Water business click on the following link and discover what awaits you at WSP: A little more about your role We are seeking to grow our world class team to ensure we continue to deliver the high calibre of service and technical excellence both we and our clients expect. We are involved in many key projects of regional and national significance, which we deliver alongside our core UK and global framework projects. With a strong pipeline of confirmed work moving into 2025, we have an opportunity for Senior and Principal Contaminated Land / Geo-environmental Consultants to join our team in Manchester. This role is specifically to support contaminated land assessment and remediation projects. We offer a flexible and hybrid work environment, enabling our employees to work from home for part of the week. This position offers excellent career development potential including training and mentoring. A competitive salary and benefits package will be provided. Key Responsibilities Project and task management Management of site investigations Supervision of field work including soil logging and environmental sampling, chemical and geotechnical testing, groundwater sampling and ground gas monitoring Data collation, review and interpretation Preparation and review of technical reports including desk studies, ground investigation reports and remediation options appraisals and verification reports. Site investigation design Development of client relationships Ensuring that all work is delivered in line with procedures and to the highest safety, health and environmental standards Support to early careers professionals Your Team Our team of over 150 professionals at all grades provides land contamination management services to private and public sector clients in the property, government agency, industrial, defence and nuclear sectors. We have expertise across all aspects of contaminated land meaning we have the means to support and develop career development. We have several exciting projects in the pipeline including supporting with the energy transition and nuclear decommissioning. WSP provides an excellent environment in which to grow professionally, and the successful candidate will be fully supported with their continued development. The successful candidate will play a key role in the day-to-day delivery of projects, working closely with and being supported by team members, project managers and project directors. Our offices have several networks to meet colleagues and make connections around the business, as well as the opportunity for plenty of social activities. What we will be looking for you to demonstrate Experience Knowledge of the requirements for planning, designing and management of site investigations Construction Design and Management (CDM) Regulations and their application to safe design and implementation of site investigations Understanding of the land contamination regime within the UK and the risk-based approach to the assessment of land contamination Report writing including presenting complex technical information in a concise and accurate manner Data handling, including experience in the use of GIS is desirable Of different regulatory regimes, e.g. development planning consenting (TCPA and DCO), environmental permitting, due diligence, nuclear site end states and GRR, environmental impact assessment Of specialist technical areas, e.g. quantitative risk assessment, waste/material management, radiological characterisation, hydrogeology, remediation Qualifications Relevant technical degree e.g. chemistry, biology, geology, engineering, or environmental science Working towards / be prepared to work towards Chartership / Professional Qualification (e.g. QP) with a relevant institution Able to travel to sites across the UK as required Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Diversity We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Jul 01, 2025
Full time
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. To find out more about our Ground and Water business click on the following link and discover what awaits you at WSP: A little more about your role We are seeking to grow our world class team to ensure we continue to deliver the high calibre of service and technical excellence both we and our clients expect. We are involved in many key projects of regional and national significance, which we deliver alongside our core UK and global framework projects. With a strong pipeline of confirmed work moving into 2025, we have an opportunity for Senior and Principal Contaminated Land / Geo-environmental Consultants to join our team in Manchester. This role is specifically to support contaminated land assessment and remediation projects. We offer a flexible and hybrid work environment, enabling our employees to work from home for part of the week. This position offers excellent career development potential including training and mentoring. A competitive salary and benefits package will be provided. Key Responsibilities Project and task management Management of site investigations Supervision of field work including soil logging and environmental sampling, chemical and geotechnical testing, groundwater sampling and ground gas monitoring Data collation, review and interpretation Preparation and review of technical reports including desk studies, ground investigation reports and remediation options appraisals and verification reports. Site investigation design Development of client relationships Ensuring that all work is delivered in line with procedures and to the highest safety, health and environmental standards Support to early careers professionals Your Team Our team of over 150 professionals at all grades provides land contamination management services to private and public sector clients in the property, government agency, industrial, defence and nuclear sectors. We have expertise across all aspects of contaminated land meaning we have the means to support and develop career development. We have several exciting projects in the pipeline including supporting with the energy transition and nuclear decommissioning. WSP provides an excellent environment in which to grow professionally, and the successful candidate will be fully supported with their continued development. The successful candidate will play a key role in the day-to-day delivery of projects, working closely with and being supported by team members, project managers and project directors. Our offices have several networks to meet colleagues and make connections around the business, as well as the opportunity for plenty of social activities. What we will be looking for you to demonstrate Experience Knowledge of the requirements for planning, designing and management of site investigations Construction Design and Management (CDM) Regulations and their application to safe design and implementation of site investigations Understanding of the land contamination regime within the UK and the risk-based approach to the assessment of land contamination Report writing including presenting complex technical information in a concise and accurate manner Data handling, including experience in the use of GIS is desirable Of different regulatory regimes, e.g. development planning consenting (TCPA and DCO), environmental permitting, due diligence, nuclear site end states and GRR, environmental impact assessment Of specialist technical areas, e.g. quantitative risk assessment, waste/material management, radiological characterisation, hydrogeology, remediation Qualifications Relevant technical degree e.g. chemistry, biology, geology, engineering, or environmental science Working towards / be prepared to work towards Chartership / Professional Qualification (e.g. QP) with a relevant institution Able to travel to sites across the UK as required Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Diversity We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
A growing business are looking for multiple Customer Success Managers to join! Your new company This start-up that has been going for over 10 years now has grown from strength to strength, offering business management services across the UK and abroad. Due to continued growth in their UK and International business, they're now looking for two experienced Customer Success Managers to manage growing portfolios. Your new role Your day to day will be responsible for looking after a group of clients within a particular sector. You will deal with the day to day of the accounts, monitor client usage, engage in meetings (both face to face and over Teams/Zoom) and listen out for/pitch for new business opportunities. What you'll need to succeed You will have managed clients ideally within a B2B service environment. You will need to be flexible and able to travel to see clients 2-3 times per month (mainly in the south-east) and be a good problem solver. You will need a driving licence and access to a car. Expenses will be covered. You will also be a great team player as this role is a key link between different departments internally. What you'll get in return In return, you will be offered a salary between £35,000 - £38,000 depending on experience, with a 20% performance related bonus. You will work on a hybrid working policy of 3 days on site and 2 days at home. There is plenty of parking. There is also a generous benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Jul 01, 2025
Full time
A growing business are looking for multiple Customer Success Managers to join! Your new company This start-up that has been going for over 10 years now has grown from strength to strength, offering business management services across the UK and abroad. Due to continued growth in their UK and International business, they're now looking for two experienced Customer Success Managers to manage growing portfolios. Your new role Your day to day will be responsible for looking after a group of clients within a particular sector. You will deal with the day to day of the accounts, monitor client usage, engage in meetings (both face to face and over Teams/Zoom) and listen out for/pitch for new business opportunities. What you'll need to succeed You will have managed clients ideally within a B2B service environment. You will need to be flexible and able to travel to see clients 2-3 times per month (mainly in the south-east) and be a good problem solver. You will need a driving licence and access to a car. Expenses will be covered. You will also be a great team player as this role is a key link between different departments internally. What you'll get in return In return, you will be offered a salary between £35,000 - £38,000 depending on experience, with a 20% performance related bonus. You will work on a hybrid working policy of 3 days on site and 2 days at home. There is plenty of parking. There is also a generous benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Join Our Team as a Sales Adviser in Sheerness! Are you a driven and customer-focused individual looking for an exciting career in sales? We're hiring Sales Advisers across multiple locations! Be part of a supportive, ambitious, and high-performing team dedicated to your success and career progression. If you have a passion for sales, property, and delivering outstanding customer service, this is the perfect opportunity to grow and thrive in the property industry. What You'll Do: ️ Canvass and prospect for new business opportunities ️ Build strong relationships within the local community ️ Drive market share and increase brand awareness ️ Represent our estate agency with professionalism and enthusiasm If you're passionate about sales and want to work in a fast-paced, rewarding environment, apply today and be part of our successful team! Get in touch now! As a Sales Adviser at haart Estate Agents in Sheerness, you will receive: £25000 basic salary Complete on target earnings of £37000 per year Additional commission scheme Access to company-wide incentive programmes. Full-time working hours: 8:30am to 6pm four weekdays per week, and 9am to 5pm every Saturday Additional benefits as a Sales Adviser in haart Estate Agents in Sheerness: 30 days annual leave (includes bank holidays ) Enrolment at the Spicerhaart Learning & Development Centre Continued training as you grow and develop within your role Career progression opportunities Employee Assistance Programme (24/7 access to our confidential helpline) Eye care Employee Referral Bonus Company Pension Scheme Personal 'Talk Time' with our CEOs Opportunity to earn a place in the CEO Exclusive Achievers Club Eligibility for our annual black tie Elevate Awards, in categories related to your role Your journey as a Sales Adviser will begin with two weeks at the Spicerhaart Learning & Development Centre: Purpose-built training location Industry-leading training delivered through one-to-one and group sessions Day-to-day learning led by our industry experts Fully-paid hotel stay for the duration of your training at our Learning & Development Centre in Colchester How you will make an impact as a Sales Adviser at haart Estate Agents in Sheerness: Ensuring that your daily/weekly/monthly business targets are always met. You will be the custodian of the Spicerhaart Ways for Valuation generation activities within the branch operation. Proactively communicate with all Valuation opportunities contained within our ROSIE software system through high levels of outbound call volumes ensuring that we are always keeping in touch. Ensuring that all call out campaigns targeted at properties for sale are fulfilled and that the ROSIE operating standards are maintained. Attend the Morning Meeting prepared with updates on the week's valuation pipeline. Lead as the Canvassing Champion, implementing a structured door-knocking and zonal canvassing strategy in accordance with the Spicerhaart Way, tracking new listings, withdrawn properties, and opportunities to generate leads. Ensure that ROSIE is utilised appropriately to manage market leads effectively so that no lead is lost. Proactively engage in daily 1:1 meetings with your line manager to identify coaching and business development opportunities. Ensuring that all portal opportunities driven through Rightmove Opportunity Manager and On The Market Valuation Manager are effectively managed on a daily basis. Managing and responding to intranet leads daily. Using ROSIE appropriately to ensure that all Local Owner to Sell (LOTS) customers are communicated with frequently with relevant discussion always looking to close down the Valuation opportunity. Generate referral business through first class customer engagement. Engage in local canvassing and prospecting activities in line with company processes, including social media, door knocking, telephone prospecting, and leaflet distribution. Be responsible for building your own personal brand through frequent social media and video usage. Take inbound calls ensuring that applicant registration is fulfilled in line with company training and that all opportunities for Valuations, viewings and Financial Services are identified and closed. Always looking for named 5 Google review opportunities from customers that you are engaging with as to build brand and personal reputation. The characteristics that will make you a successful Sales Adviser at haart Estate Agents in Sheerness: Passion Ambition Drive Strong work ethic Positive mindset Professional Good communicator People skills Customer-focused Respectful The Finer Details To be eligible to apply for this role, you will need: Full, clean UK driving licence. Access to your own vehicle, which must be in good condition. Ability to work both independently and within a team. Basic IT proficiency and a keen eye for detail. Legal entitlement to live and work in the UK as per the Immigration, Asylum, and Nationality Act 2006. Evidence of right to work in the UK, such as: Passport, or Birth Certificate. At some point(s) in your application process, you will be required to interview via video call. Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone. Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy. Employee referrals are subject to the terms stated in our Employee Referral Scheme. Please note : If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme. Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Please visit: Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: indsa
Jul 01, 2025
Full time
Join Our Team as a Sales Adviser in Sheerness! Are you a driven and customer-focused individual looking for an exciting career in sales? We're hiring Sales Advisers across multiple locations! Be part of a supportive, ambitious, and high-performing team dedicated to your success and career progression. If you have a passion for sales, property, and delivering outstanding customer service, this is the perfect opportunity to grow and thrive in the property industry. What You'll Do: ️ Canvass and prospect for new business opportunities ️ Build strong relationships within the local community ️ Drive market share and increase brand awareness ️ Represent our estate agency with professionalism and enthusiasm If you're passionate about sales and want to work in a fast-paced, rewarding environment, apply today and be part of our successful team! Get in touch now! As a Sales Adviser at haart Estate Agents in Sheerness, you will receive: £25000 basic salary Complete on target earnings of £37000 per year Additional commission scheme Access to company-wide incentive programmes. Full-time working hours: 8:30am to 6pm four weekdays per week, and 9am to 5pm every Saturday Additional benefits as a Sales Adviser in haart Estate Agents in Sheerness: 30 days annual leave (includes bank holidays ) Enrolment at the Spicerhaart Learning & Development Centre Continued training as you grow and develop within your role Career progression opportunities Employee Assistance Programme (24/7 access to our confidential helpline) Eye care Employee Referral Bonus Company Pension Scheme Personal 'Talk Time' with our CEOs Opportunity to earn a place in the CEO Exclusive Achievers Club Eligibility for our annual black tie Elevate Awards, in categories related to your role Your journey as a Sales Adviser will begin with two weeks at the Spicerhaart Learning & Development Centre: Purpose-built training location Industry-leading training delivered through one-to-one and group sessions Day-to-day learning led by our industry experts Fully-paid hotel stay for the duration of your training at our Learning & Development Centre in Colchester How you will make an impact as a Sales Adviser at haart Estate Agents in Sheerness: Ensuring that your daily/weekly/monthly business targets are always met. You will be the custodian of the Spicerhaart Ways for Valuation generation activities within the branch operation. Proactively communicate with all Valuation opportunities contained within our ROSIE software system through high levels of outbound call volumes ensuring that we are always keeping in touch. Ensuring that all call out campaigns targeted at properties for sale are fulfilled and that the ROSIE operating standards are maintained. Attend the Morning Meeting prepared with updates on the week's valuation pipeline. Lead as the Canvassing Champion, implementing a structured door-knocking and zonal canvassing strategy in accordance with the Spicerhaart Way, tracking new listings, withdrawn properties, and opportunities to generate leads. Ensure that ROSIE is utilised appropriately to manage market leads effectively so that no lead is lost. Proactively engage in daily 1:1 meetings with your line manager to identify coaching and business development opportunities. Ensuring that all portal opportunities driven through Rightmove Opportunity Manager and On The Market Valuation Manager are effectively managed on a daily basis. Managing and responding to intranet leads daily. Using ROSIE appropriately to ensure that all Local Owner to Sell (LOTS) customers are communicated with frequently with relevant discussion always looking to close down the Valuation opportunity. Generate referral business through first class customer engagement. Engage in local canvassing and prospecting activities in line with company processes, including social media, door knocking, telephone prospecting, and leaflet distribution. Be responsible for building your own personal brand through frequent social media and video usage. Take inbound calls ensuring that applicant registration is fulfilled in line with company training and that all opportunities for Valuations, viewings and Financial Services are identified and closed. Always looking for named 5 Google review opportunities from customers that you are engaging with as to build brand and personal reputation. The characteristics that will make you a successful Sales Adviser at haart Estate Agents in Sheerness: Passion Ambition Drive Strong work ethic Positive mindset Professional Good communicator People skills Customer-focused Respectful The Finer Details To be eligible to apply for this role, you will need: Full, clean UK driving licence. Access to your own vehicle, which must be in good condition. Ability to work both independently and within a team. Basic IT proficiency and a keen eye for detail. Legal entitlement to live and work in the UK as per the Immigration, Asylum, and Nationality Act 2006. Evidence of right to work in the UK, such as: Passport, or Birth Certificate. At some point(s) in your application process, you will be required to interview via video call. Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone. Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy. Employee referrals are subject to the terms stated in our Employee Referral Scheme. Please note : If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme. Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Please visit: Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: indsa
Sustainability Data Optimization Manager page is loaded Sustainability Data Optimization Manager Apply remote type On-site locations London, GBR time type Full time posted on Posted 4 Days Ago job requisition id REQ438413 JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Sustainability Data Optimization Manager About the Job In this role, you will work with one of our high-profile clients, acting as an embedded extension of their in-house team. As a member of the JLL Sustainability Data & Reporting Team, reporting to the EMEA Head of Sustainability Data & Reporting, you will own optimization of the portfolio with respect to effective sustainability data, reporting and analytics. This role requires aprogrammatic approach to drive consistency in assessment, ideation, program/team calibration, and reporting. What this job involves Own strategic direction on energy, water, waste, and GHG emissions data reporting strategy Support the account team on setting, tracking, and reporting on reduction initiatives in concert with targets and key performance indicators Manage a team of analysts to generate value-add data insights used to inform decision-making processes Communicating complex information in accessible ways to ensure timely actions that support improved performance Working with other team members across the practice to develop, maintain, and improve upon program components and performance targets for regional operations Understanding the implementation of sustainability across the life cycle of commercial real estate, including critical stakeholder roles, strategic decision-making, and how to leverage data tracking and monitoring Advising on opportunities and innovations for improved sustainability data strategy Key responsibilities include: Lead and manage analysts to ensure consistent processes and delivery across the team Develop and maintain documented processes to show sustainability performance data inputs/outputs, information flow, key performance indicator monitoring and measurement components, ideation pipeline, and team/client review-approval process Contribute to the client corporate sustainability strategy by exceeding data management expectations and driving energy and sustainability performance improvement opportunities Provide analytics and data sets to the client with ESG framework alignment and reporting in mind, delivering through a team of Analysts Provide strategic direction and guidance on energy, water, waste, GHG emission reduction/performance data results and trends, including projects recommendations Own, and improve upon, sustainability data management, leading the identification and resolution of data quality issues when observed Establish strong working relationships with account and client teams to ensure comprehensive support and leadership Contribute to SME program components and performance targets to continuously improve performance as related to data results and management Review data-related sustainability project / pilot plans prior to launch for accuracy, recommending calibrations where needed to ensure outcomes align with performance improvement objectives Monitor and verify completed sustainability projects / pilots related to data management for effectiveness Work with sustainable operations team to track and communicate success stories to ensure high levels of awareness and engagement is achieved regarding the overall sustainability program and client's success Demonstrate innovative thinking and proactive management in bringing new ideas and solutions Identify opportunities for enhancing systems and processes for delivering best practice sustainability performance, and use of utility/sustainability management systems for monitoring and/or reporting purposes Provide SME input and own program components (e.g., content development, maintenance) related to SME area Sound like you? To apply you need to be/have: University Degree (Science, engineering, math, or related fields) Passionate about leveraging data that contributes towards a sustainable future An excellent understanding of the key sustainability issues for corporate occupiers of real estate including, but not limited to; decarbonization, embodied carbon, circularity, resource preservation, biodiversity, climate risk, health & wellbeing, and social value creation Demonstrated experience in developing insights, actions, project ideation across energy, water, GHG emissions and waste data aspects Experience working with corporate clients, commercial property, property managers and an understanding of the landlord and tenant relationship is desirable Excellent ability to build relationships with clients and their internal teams A strong track record of managing complex sustainability data sources and subsequently communicating approachable summaries and recommendations to stakeholders for decision-making Experience working in a collaborative way with clients and other stakeholders to identify and solution for robust sustainability performance improvements, using data-backed rationale Proven project management experience and excellent communication skills Attention to detail and accuracy in qualitative and quantitative work Ability to obtain buy-in and engagement from employees at all levels Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Activate your Personal JLL Job Alerts Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each ofusunique. We help ourpeople thrive, grow meaningful careersand find a place where they belong.Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, .
Jul 01, 2025
Full time
Sustainability Data Optimization Manager page is loaded Sustainability Data Optimization Manager Apply remote type On-site locations London, GBR time type Full time posted on Posted 4 Days Ago job requisition id REQ438413 JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Sustainability Data Optimization Manager About the Job In this role, you will work with one of our high-profile clients, acting as an embedded extension of their in-house team. As a member of the JLL Sustainability Data & Reporting Team, reporting to the EMEA Head of Sustainability Data & Reporting, you will own optimization of the portfolio with respect to effective sustainability data, reporting and analytics. This role requires aprogrammatic approach to drive consistency in assessment, ideation, program/team calibration, and reporting. What this job involves Own strategic direction on energy, water, waste, and GHG emissions data reporting strategy Support the account team on setting, tracking, and reporting on reduction initiatives in concert with targets and key performance indicators Manage a team of analysts to generate value-add data insights used to inform decision-making processes Communicating complex information in accessible ways to ensure timely actions that support improved performance Working with other team members across the practice to develop, maintain, and improve upon program components and performance targets for regional operations Understanding the implementation of sustainability across the life cycle of commercial real estate, including critical stakeholder roles, strategic decision-making, and how to leverage data tracking and monitoring Advising on opportunities and innovations for improved sustainability data strategy Key responsibilities include: Lead and manage analysts to ensure consistent processes and delivery across the team Develop and maintain documented processes to show sustainability performance data inputs/outputs, information flow, key performance indicator monitoring and measurement components, ideation pipeline, and team/client review-approval process Contribute to the client corporate sustainability strategy by exceeding data management expectations and driving energy and sustainability performance improvement opportunities Provide analytics and data sets to the client with ESG framework alignment and reporting in mind, delivering through a team of Analysts Provide strategic direction and guidance on energy, water, waste, GHG emission reduction/performance data results and trends, including projects recommendations Own, and improve upon, sustainability data management, leading the identification and resolution of data quality issues when observed Establish strong working relationships with account and client teams to ensure comprehensive support and leadership Contribute to SME program components and performance targets to continuously improve performance as related to data results and management Review data-related sustainability project / pilot plans prior to launch for accuracy, recommending calibrations where needed to ensure outcomes align with performance improvement objectives Monitor and verify completed sustainability projects / pilots related to data management for effectiveness Work with sustainable operations team to track and communicate success stories to ensure high levels of awareness and engagement is achieved regarding the overall sustainability program and client's success Demonstrate innovative thinking and proactive management in bringing new ideas and solutions Identify opportunities for enhancing systems and processes for delivering best practice sustainability performance, and use of utility/sustainability management systems for monitoring and/or reporting purposes Provide SME input and own program components (e.g., content development, maintenance) related to SME area Sound like you? To apply you need to be/have: University Degree (Science, engineering, math, or related fields) Passionate about leveraging data that contributes towards a sustainable future An excellent understanding of the key sustainability issues for corporate occupiers of real estate including, but not limited to; decarbonization, embodied carbon, circularity, resource preservation, biodiversity, climate risk, health & wellbeing, and social value creation Demonstrated experience in developing insights, actions, project ideation across energy, water, GHG emissions and waste data aspects Experience working with corporate clients, commercial property, property managers and an understanding of the landlord and tenant relationship is desirable Excellent ability to build relationships with clients and their internal teams A strong track record of managing complex sustainability data sources and subsequently communicating approachable summaries and recommendations to stakeholders for decision-making Experience working in a collaborative way with clients and other stakeholders to identify and solution for robust sustainability performance improvements, using data-backed rationale Proven project management experience and excellent communication skills Attention to detail and accuracy in qualitative and quantitative work Ability to obtain buy-in and engagement from employees at all levels Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Activate your Personal JLL Job Alerts Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each ofusunique. We help ourpeople thrive, grow meaningful careersand find a place where they belong.Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, .
Project Manager, Construction industry, Wakefield - Permanent Basis Your new company A specialist construction contractor that operates in the fit-out / refurbishment sector is looking for a forward-thinking Project Manager to join their growing team due to a period of growth. Your new role To lead projects with efficiency, safety, and commercial awareness. You'll be the key point of contact for clients, ensuring seamless project delivery while inspiring and motivating your team.Key Responsibilities: Lead and manage signage projects from planning to completion. Build strong client relationships, acting as a strategic partner. Ensure projects are delivered safely, on time, and profitably. Coach and develop team members while maintaining high standards. Travel across the UK for site meetings, briefings, and surveys (full driving licence required). What you'll need to succeed My client is open to the level of experience in project management you have. However, they will need a minimum of 3 years as a Project Coordinator or relevant experience. Strong organisational, problem-solving, and communication skills. Commercial awareness and ability to manage budgets effectively. Knowledge of signage manufacturing, materials, and installation. Project management qualifications (desirable but not essential). What you'll get in return My client provides excellent opportunities for career growth, actively fostering innovation and internal promotion. They offer a competitive salary alongside a hybrid working policy. Their strong company culture and supportive policies are reflected in their impressive employee retention rates. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Full time
Project Manager, Construction industry, Wakefield - Permanent Basis Your new company A specialist construction contractor that operates in the fit-out / refurbishment sector is looking for a forward-thinking Project Manager to join their growing team due to a period of growth. Your new role To lead projects with efficiency, safety, and commercial awareness. You'll be the key point of contact for clients, ensuring seamless project delivery while inspiring and motivating your team.Key Responsibilities: Lead and manage signage projects from planning to completion. Build strong client relationships, acting as a strategic partner. Ensure projects are delivered safely, on time, and profitably. Coach and develop team members while maintaining high standards. Travel across the UK for site meetings, briefings, and surveys (full driving licence required). What you'll need to succeed My client is open to the level of experience in project management you have. However, they will need a minimum of 3 years as a Project Coordinator or relevant experience. Strong organisational, problem-solving, and communication skills. Commercial awareness and ability to manage budgets effectively. Knowledge of signage manufacturing, materials, and installation. Project management qualifications (desirable but not essential). What you'll get in return My client provides excellent opportunities for career growth, actively fostering innovation and internal promotion. They offer a competitive salary alongside a hybrid working policy. Their strong company culture and supportive policies are reflected in their impressive employee retention rates. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Permanent - Complaints advisor - Full-time - Monday - Friday - Hybrid - Immediate Start - Liverpool Your new company My client, an award-winning financial services organisation based in the heart of Liverpool's business quarter, is seeking a professional complaints advisor to join them on a permanent basis. You will be working in contemporary offices and joining a well-established and friendly team. The offices are based in the heart of Liverpool city centre with excellent transport links from around the city. This is an opportunity not to be missed! Your new role The position is being offered full-time Monday to Friday with a hybrid model in place. Working from home on Mondays and Fridays. Working hours Monday to Thursday 09.00am until 17.30pm - Friday 09.00am until17.00pm The main purpose of the position is that you will be responsible for the logging and investigation of all new complaints, ensuring compliance with policy and regulatory requirements. Some of your duties will include but not limited to. Support the complaints process to ensure compliance with policy and regulatory requirements. Provide a first-class service to both internal and external customers at all times Work closely with Complaints and Quality Assurance Officer and Team Manager to ensure a seamless complaints process is delivered. Liaise with dealer/ broker partners, customers, field staff, third-party finance partners in order to investigate complaint points raised. Provide information as and when required to contribute towards comprehensive reports to support investigations and suggested final responses where appropriate. Highlight any operational risks identified during the complaints handling process to the compliance team What you'll need to succeed Ideally, you will come from a proven history of complaint handling / financial services. Have passion for going that extra mile Strong communication skills, both written and verbal A friendly and professional demeanour and the drive to provide an exemplary service What you'll get in return Competitive salary at £27,000 per annum Hybrid model Professional and supportive team Fantastic city centre location What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Full time
Permanent - Complaints advisor - Full-time - Monday - Friday - Hybrid - Immediate Start - Liverpool Your new company My client, an award-winning financial services organisation based in the heart of Liverpool's business quarter, is seeking a professional complaints advisor to join them on a permanent basis. You will be working in contemporary offices and joining a well-established and friendly team. The offices are based in the heart of Liverpool city centre with excellent transport links from around the city. This is an opportunity not to be missed! Your new role The position is being offered full-time Monday to Friday with a hybrid model in place. Working from home on Mondays and Fridays. Working hours Monday to Thursday 09.00am until 17.30pm - Friday 09.00am until17.00pm The main purpose of the position is that you will be responsible for the logging and investigation of all new complaints, ensuring compliance with policy and regulatory requirements. Some of your duties will include but not limited to. Support the complaints process to ensure compliance with policy and regulatory requirements. Provide a first-class service to both internal and external customers at all times Work closely with Complaints and Quality Assurance Officer and Team Manager to ensure a seamless complaints process is delivered. Liaise with dealer/ broker partners, customers, field staff, third-party finance partners in order to investigate complaint points raised. Provide information as and when required to contribute towards comprehensive reports to support investigations and suggested final responses where appropriate. Highlight any operational risks identified during the complaints handling process to the compliance team What you'll need to succeed Ideally, you will come from a proven history of complaint handling / financial services. Have passion for going that extra mile Strong communication skills, both written and verbal A friendly and professional demeanour and the drive to provide an exemplary service What you'll get in return Competitive salary at £27,000 per annum Hybrid model Professional and supportive team Fantastic city centre location What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
HR Supervisor for NI Assembly 6 months Your new company Hays are working with the Northern Ireland Assembly to recruit for an HR Supervisor. Your new role The Human Resources (HR) Office is comprised of three teams: HR Services; HR Learning & Development and HR Recruitment. The HR Supervisor co-ordinates with the HR Team Managers to deliver a range of services, including recruitment and selection, on-boarding, and providing advice and guidance on a range of HR policies and procedures. Job Description:As a Human Resources Supervisor, your duties will be to: Assist with the planning, organising and co-ordinating of efficient and effective recruitment competitions. This will include arranging meetings and interviews and providing advice and guidance to selection panels in line with the relevant policies.Co-ordinate and implement an effective on-boarding process for new staff to include liaising with managers and other key stakeholders.Provide timely and accurate advice and guidance to managers and staff on a wide range of Human Resources policies and procedures, seeking advice from the Human Resources Services Team Manager and senior Human Resources manager as appropriate.Support the Human Resources Services Team Manager in providing accurate and timely Human Resources advice to Members in their role as employers.Assist in the review and development of Human Resources policies and procedures, including research, liaison with other organisations and consideration of legislation and good practice.Maintain and provide accurate and timely Human Resources management information and manage information in line with data protection policies and procedures.Provide administrative support for Disciplinary, Grievance and Dignity at Work casework and return-to-work interviews.Collate and maintain accurate Equal Opportunities information to facilitate statutory returns, ensuring that data is stored appropriately and in line with legislative requirements.Collate information to inform responses to Assembly Questions, Freedom of Information and Data Protection requests.Support the Human Resources Services Team Manager in the maintenance of the integrated Payroll and Human Resources Management System.Provide operational advice to staff on the various software packages used within the Human Resources Office.Comply with the Assembly Commission's Equal Opportunities and Dignity at Work policies and procedures.You may also be required to carry out other duties that the Assembly Commission reasonably requires of you. What you'll need to succeed Applicants must, by the closing date for applications have:The CIPD Level 3 Diploma in Human Resource Management (or an equivalent or higher qualification), and at least two years' experience of:Working in a Human Resources Office, providing administrative support for a range of Human Resources services to tight deadlines. Assist with the planning, organising and co-ordinating of efficient and effective recruitment competitions. This will include arranging meetings and interviews and providing advice and guidance to selection panels in line with the relevant policies.Using effective verbal and written communication skills to accurately and clearly explain Human Resources policy and procedures to staff and managers.Effectively using Microsoft Office packages, to include MS Word, Outlook and Excel as well as Human Resources Management Systems for recruitment to produce accurate and timely management information and prepare Human Resources documents. ORAt least four years' experience in the areas outlined at points a) to d) above. What you'll get in return Start date ASAP6 months £18.05 per hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Seasonal
HR Supervisor for NI Assembly 6 months Your new company Hays are working with the Northern Ireland Assembly to recruit for an HR Supervisor. Your new role The Human Resources (HR) Office is comprised of three teams: HR Services; HR Learning & Development and HR Recruitment. The HR Supervisor co-ordinates with the HR Team Managers to deliver a range of services, including recruitment and selection, on-boarding, and providing advice and guidance on a range of HR policies and procedures. Job Description:As a Human Resources Supervisor, your duties will be to: Assist with the planning, organising and co-ordinating of efficient and effective recruitment competitions. This will include arranging meetings and interviews and providing advice and guidance to selection panels in line with the relevant policies.Co-ordinate and implement an effective on-boarding process for new staff to include liaising with managers and other key stakeholders.Provide timely and accurate advice and guidance to managers and staff on a wide range of Human Resources policies and procedures, seeking advice from the Human Resources Services Team Manager and senior Human Resources manager as appropriate.Support the Human Resources Services Team Manager in providing accurate and timely Human Resources advice to Members in their role as employers.Assist in the review and development of Human Resources policies and procedures, including research, liaison with other organisations and consideration of legislation and good practice.Maintain and provide accurate and timely Human Resources management information and manage information in line with data protection policies and procedures.Provide administrative support for Disciplinary, Grievance and Dignity at Work casework and return-to-work interviews.Collate and maintain accurate Equal Opportunities information to facilitate statutory returns, ensuring that data is stored appropriately and in line with legislative requirements.Collate information to inform responses to Assembly Questions, Freedom of Information and Data Protection requests.Support the Human Resources Services Team Manager in the maintenance of the integrated Payroll and Human Resources Management System.Provide operational advice to staff on the various software packages used within the Human Resources Office.Comply with the Assembly Commission's Equal Opportunities and Dignity at Work policies and procedures.You may also be required to carry out other duties that the Assembly Commission reasonably requires of you. What you'll need to succeed Applicants must, by the closing date for applications have:The CIPD Level 3 Diploma in Human Resource Management (or an equivalent or higher qualification), and at least two years' experience of:Working in a Human Resources Office, providing administrative support for a range of Human Resources services to tight deadlines. Assist with the planning, organising and co-ordinating of efficient and effective recruitment competitions. This will include arranging meetings and interviews and providing advice and guidance to selection panels in line with the relevant policies.Using effective verbal and written communication skills to accurately and clearly explain Human Resources policy and procedures to staff and managers.Effectively using Microsoft Office packages, to include MS Word, Outlook and Excel as well as Human Resources Management Systems for recruitment to produce accurate and timely management information and prepare Human Resources documents. ORAt least four years' experience in the areas outlined at points a) to d) above. What you'll get in return Start date ASAP6 months £18.05 per hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
