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customer liaison officer
Hays
Project Deliver Officer
Hays Leeds, Yorkshire
Project Delivery Administrator Project Delivery Administrator - Permanent role Based: North Leeds in office 5 days per week £32,000 - £40,000 Your new role We are seeking a highly organised and proactive Project Delivery Administrator to support an Engineering and Project Manager. This role is pivotal in ensuring the smooth execution of complex machinery projects from purchase order through to post-commissioning sign-off. Key Responsibilities: Project Coordination: Lead and manage the full lifecycle projects within the manufacturing sectorMulti-Project Management: Oversee multiple concurrent projects, maintaining exceptional standards of organisation and communication.Cross-Departmental Liaison: Collaborate with departmental heads to align internal resources and support project success.Field Team Scheduling: Coordinate site visits for our Customer Support TeamDatabase Management: Maintain accurate job records using our bespoke Customer Service Database.Administrative Support: Processing project reports Managing contract renewals and issuing new documentation Data & Reporting: Provide analytical support and use data insights to drive continuous improvement in project delivery. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 18, 2025
Full time
Project Delivery Administrator Project Delivery Administrator - Permanent role Based: North Leeds in office 5 days per week £32,000 - £40,000 Your new role We are seeking a highly organised and proactive Project Delivery Administrator to support an Engineering and Project Manager. This role is pivotal in ensuring the smooth execution of complex machinery projects from purchase order through to post-commissioning sign-off. Key Responsibilities: Project Coordination: Lead and manage the full lifecycle projects within the manufacturing sectorMulti-Project Management: Oversee multiple concurrent projects, maintaining exceptional standards of organisation and communication.Cross-Departmental Liaison: Collaborate with departmental heads to align internal resources and support project success.Field Team Scheduling: Coordinate site visits for our Customer Support TeamDatabase Management: Maintain accurate job records using our bespoke Customer Service Database.Administrative Support: Processing project reports Managing contract renewals and issuing new documentation Data & Reporting: Provide analytical support and use data insights to drive continuous improvement in project delivery. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Get Staffed Online Recruitment Limited
Neighbourhood Officer
Get Staffed Online Recruitment Limited Harrogate, Yorkshire
Neighbourhood Officer £33,053 per annum FTE Harrogate Office/community based 37-hour week (part-time applicants will be considered) Permanent About Our Client Our client is a small, friendly housing association dedicated to making a real difference in their communities. Their values of being Local, Approachable and Customer Focussed drive everything they do. They believe in creating neighbourhoods where people are proud to live, and they are looking for someone who shares that passion. About the Role Our client is seeking an ambitious and driven Neighbourhood Officer to join their close-knit team. This is an excellent opportunity for someone looking to build a rewarding career in housing management while making a genuine impact on people's lives. As Neighbourhood Officer, you will play a key role in driving forward the work they do. You will be the face of their organisation in the community, working directly with customers to improve their neighbourhoods and resolve their housing needs. From conducting home reviews and managing tenancies to developing neighbourhood plans and building partnerships with local stakeholders, you'll play a vital role in delivering outstanding customer service. This role offers fantastic development opportunities, including full support to achieve CIH Level 5 qualification, with the potential for significant career progression within their organisation. What You'll Be Doing: Deliver Outstanding Customer Service - Provide excellent service that demonstrates their values and makes a real difference to customers' lives, ensuring neighbourhoods and properties are well-maintained. Conduct Home Reviews - Listen and engage with customers, taking action on their needs and using feedback to continuously improve their services. Develop Neighbourhood Plans - Create and deliver plans in key areas with customer priorities at the core, working to improve communities where their customers live. Build Strategic Partnerships - Establish and maintain effective relationships with stakeholders including police, local authorities, and community groups. Manage Tenancies End-to-End - From pre-letting visits through to sustainable sign-ups, taking a proactive approach to tenancy sustainment and prompt enforcement when needed. Handle Complaints & Improvements - Deal proactively with complaints, achieving fair outcomes while identifying lessons learnt and implementing service improvements. Support Governance & Reporting - Work with the Operations Manager on Customer Liaison Committee management, Board reports, and policy development. Performance Management - Monitor KPIs, maintain accurate housing management system records, and drive continuous improvement across all services. What They re Looking For Essential: Passionate about customer service and community improvement. Excellent interpersonal skills with empathy and relationship-building abilities. Takes ownership and demonstrates a 'can do' approach. Professional with integrity, working within GDPR and confidentiality requirements. Competent in Microsoft Office (Outlook, Word, Excel). Full driving licence and access to a car for business use. Willingness to work flexible hours when necessary. Desirable: CIH Level 4 qualification or willingness to study (they ll support CIH Level 5 progression). Minimum 2 years' housing sector experience. Experience managing staff and dealing with people in various settings. Understanding of housing management, relevant legislation, development and building maintenance. Why Join Our Client? Career Development: Full support for CIH Level 5 qualification and significant progression opportunities for a rewarding career. Great Benefits: Matched pension contributions up to 10%, cycle to work scheme, and discounted shopping vouchers. Friendly Environment: Small, supportive team with free tea, coffee, and soft drinks. Meaningful Work: Make a real difference in people's lives and communities. Professional Growth: Opportunities for continuous development in a values-driven organisation. Ready to Make a Difference? Our client welcomes applications from candidates with experience in similar roles including Housing Officer, Housing Manager, Tenancy Support Officer, Community Officer, Estate Officer, or Housing Assistant positions. If you're driven, ambitious, and ready to take your career in housing to the next level while making a genuine impact on communities, they would love to hear from you. How to Apply Please submit a Cover Letter covering how you will fit the role and why you want to join our client along with your CV, and the team will be in touch. They are committed to equality of opportunity and welcomes applications from all suitably qualified candidates.
Jul 18, 2025
Full time
Neighbourhood Officer £33,053 per annum FTE Harrogate Office/community based 37-hour week (part-time applicants will be considered) Permanent About Our Client Our client is a small, friendly housing association dedicated to making a real difference in their communities. Their values of being Local, Approachable and Customer Focussed drive everything they do. They believe in creating neighbourhoods where people are proud to live, and they are looking for someone who shares that passion. About the Role Our client is seeking an ambitious and driven Neighbourhood Officer to join their close-knit team. This is an excellent opportunity for someone looking to build a rewarding career in housing management while making a genuine impact on people's lives. As Neighbourhood Officer, you will play a key role in driving forward the work they do. You will be the face of their organisation in the community, working directly with customers to improve their neighbourhoods and resolve their housing needs. From conducting home reviews and managing tenancies to developing neighbourhood plans and building partnerships with local stakeholders, you'll play a vital role in delivering outstanding customer service. This role offers fantastic development opportunities, including full support to achieve CIH Level 5 qualification, with the potential for significant career progression within their organisation. What You'll Be Doing: Deliver Outstanding Customer Service - Provide excellent service that demonstrates their values and makes a real difference to customers' lives, ensuring neighbourhoods and properties are well-maintained. Conduct Home Reviews - Listen and engage with customers, taking action on their needs and using feedback to continuously improve their services. Develop Neighbourhood Plans - Create and deliver plans in key areas with customer priorities at the core, working to improve communities where their customers live. Build Strategic Partnerships - Establish and maintain effective relationships with stakeholders including police, local authorities, and community groups. Manage Tenancies End-to-End - From pre-letting visits through to sustainable sign-ups, taking a proactive approach to tenancy sustainment and prompt enforcement when needed. Handle Complaints & Improvements - Deal proactively with complaints, achieving fair outcomes while identifying lessons learnt and implementing service improvements. Support Governance & Reporting - Work with the Operations Manager on Customer Liaison Committee management, Board reports, and policy development. Performance Management - Monitor KPIs, maintain accurate housing management system records, and drive continuous improvement across all services. What They re Looking For Essential: Passionate about customer service and community improvement. Excellent interpersonal skills with empathy and relationship-building abilities. Takes ownership and demonstrates a 'can do' approach. Professional with integrity, working within GDPR and confidentiality requirements. Competent in Microsoft Office (Outlook, Word, Excel). Full driving licence and access to a car for business use. Willingness to work flexible hours when necessary. Desirable: CIH Level 4 qualification or willingness to study (they ll support CIH Level 5 progression). Minimum 2 years' housing sector experience. Experience managing staff and dealing with people in various settings. Understanding of housing management, relevant legislation, development and building maintenance. Why Join Our Client? Career Development: Full support for CIH Level 5 qualification and significant progression opportunities for a rewarding career. Great Benefits: Matched pension contributions up to 10%, cycle to work scheme, and discounted shopping vouchers. Friendly Environment: Small, supportive team with free tea, coffee, and soft drinks. Meaningful Work: Make a real difference in people's lives and communities. Professional Growth: Opportunities for continuous development in a values-driven organisation. Ready to Make a Difference? Our client welcomes applications from candidates with experience in similar roles including Housing Officer, Housing Manager, Tenancy Support Officer, Community Officer, Estate Officer, or Housing Assistant positions. If you're driven, ambitious, and ready to take your career in housing to the next level while making a genuine impact on communities, they would love to hear from you. How to Apply Please submit a Cover Letter covering how you will fit the role and why you want to join our client along with your CV, and the team will be in touch. They are committed to equality of opportunity and welcomes applications from all suitably qualified candidates.
Harrogate Housing Association
Neighbourhood Officer
Harrogate Housing Association
Neighbourhood Officer £33,053 per annum FTE Harrogate Office/community based 37-hour week (part-time applicants will be considered) Permanent About Harrogate Housing Association We're a small, friendly housing association dedicated to making a real difference in our communities. Our values of being Local, Approachable and Customer Focussed drive everything we do. We believe in creating neighbourhoods where people are proud to live, and we're looking for someone who shares that passion. About the Role We're seeking an ambitious and driven Neighbourhood Officer to join our close-knit team. This is an excellent opportunity for someone looking to build a rewarding career in housing management while making a genuine impact on people's lives. As Neighbourhood Officer, you will play a key role in driving forward the work we do. You will be the face of our organisation in the community, working directly with customers to improve their neighbourhoods and resolve their housing needs. From conducting home reviews and managing tenancies to developing neighbourhood plans and building partnerships with local stakeholders, you'll play a vital role in delivering outstanding customer service. This role offers fantastic development opportunities, including full support to achieve CIH Level 5 qualification, with the potential for significant career progression within our organisation. What You'll Be Doing: Deliver Outstanding Customer Service - Provide excellent service that demonstrates our values and makes a real difference to customers' lives, ensuring neighbourhoods and properties are well-maintained. Conduct Home Reviews - Listen and engage with customers, taking action on their needs and using feedback to continuously improve our services. Develop Neighbourhood Plans - Create and deliver plans in key areas with customer priorities at the core, working to improve communities where our customers live. Build Strategic Partnerships - Establish and maintain effective relationships with stakeholders including police, local authorities, and community groups. Manage Tenancies End-to-End - From pre-letting visits through to sustainable sign-ups, taking a proactive approach to tenancy sustainment and prompt enforcement when needed. Handle Complaints & Improvements - Deal proactively with complaints, achieving fair outcomes while identifying lessons learnt and implementing service improvements. Support Governance & Reporting - Work with the Operations Manager on Customer Liaison Committee management, Board reports, and policy development. Performance Management - Monitor KPIs, maintain accurate housing management system records, and drive continuous improvement across all services. What We're Looking For Essential: Passionate about customer service and community improvement. Excellent interpersonal skills with empathy and relationship-building abilities. Takes ownership and demonstrates a 'can do' approach. Professional with integrity, working within GDPR and confidentiality requirements. Competent in Microsoft Office (Outlook, Word, Excel). Full driving licence and access to a car for business use. Willingness to work flexible hours when necessary. Desirable: CIH Level 4 qualification or willingness to study (we'll support CIH Level 5 progression). Minimum 2 years' housing sector experience. Experience managing staff and dealing with people in various settings. Understanding of housing management, relevant legislation, development and building maintenance. Why Join Us Career Development: Full support for CIH Level 5 qualification and significant progression opportunities for a rewarding career. Great Benefits: Matched pension contributions up to 10%, cycle to work scheme, and discounted shopping vouchers. Friendly Environment: Small, supportive team with free tea, coffee, and soft drinks. Meaningful Work: Make a real difference in people's lives and communities. Professional Growth: Opportunities for continuous development in a values-driven organisation. Ready to Make a Difference We welcome applications from candidates with experience in similar roles including Housing Officer, Housing Manager, Tenancy Support Officer, Community Officer, Estate Officer, or Housing Assistant positions. If you're driven, ambitious, and ready to take your career in housing to the next level while making a genuine impact on communities, we'd love to hear from you. How to Apply Please submit a Cover Letter covering how you will fit the role and why you want to join us along with your CV, and the team will be in touch. Harrogate Housing Association is committed to equality of opportunity and welcomes applications from all suitably qualified candidates.
Jul 18, 2025
Full time
Neighbourhood Officer £33,053 per annum FTE Harrogate Office/community based 37-hour week (part-time applicants will be considered) Permanent About Harrogate Housing Association We're a small, friendly housing association dedicated to making a real difference in our communities. Our values of being Local, Approachable and Customer Focussed drive everything we do. We believe in creating neighbourhoods where people are proud to live, and we're looking for someone who shares that passion. About the Role We're seeking an ambitious and driven Neighbourhood Officer to join our close-knit team. This is an excellent opportunity for someone looking to build a rewarding career in housing management while making a genuine impact on people's lives. As Neighbourhood Officer, you will play a key role in driving forward the work we do. You will be the face of our organisation in the community, working directly with customers to improve their neighbourhoods and resolve their housing needs. From conducting home reviews and managing tenancies to developing neighbourhood plans and building partnerships with local stakeholders, you'll play a vital role in delivering outstanding customer service. This role offers fantastic development opportunities, including full support to achieve CIH Level 5 qualification, with the potential for significant career progression within our organisation. What You'll Be Doing: Deliver Outstanding Customer Service - Provide excellent service that demonstrates our values and makes a real difference to customers' lives, ensuring neighbourhoods and properties are well-maintained. Conduct Home Reviews - Listen and engage with customers, taking action on their needs and using feedback to continuously improve our services. Develop Neighbourhood Plans - Create and deliver plans in key areas with customer priorities at the core, working to improve communities where our customers live. Build Strategic Partnerships - Establish and maintain effective relationships with stakeholders including police, local authorities, and community groups. Manage Tenancies End-to-End - From pre-letting visits through to sustainable sign-ups, taking a proactive approach to tenancy sustainment and prompt enforcement when needed. Handle Complaints & Improvements - Deal proactively with complaints, achieving fair outcomes while identifying lessons learnt and implementing service improvements. Support Governance & Reporting - Work with the Operations Manager on Customer Liaison Committee management, Board reports, and policy development. Performance Management - Monitor KPIs, maintain accurate housing management system records, and drive continuous improvement across all services. What We're Looking For Essential: Passionate about customer service and community improvement. Excellent interpersonal skills with empathy and relationship-building abilities. Takes ownership and demonstrates a 'can do' approach. Professional with integrity, working within GDPR and confidentiality requirements. Competent in Microsoft Office (Outlook, Word, Excel). Full driving licence and access to a car for business use. Willingness to work flexible hours when necessary. Desirable: CIH Level 4 qualification or willingness to study (we'll support CIH Level 5 progression). Minimum 2 years' housing sector experience. Experience managing staff and dealing with people in various settings. Understanding of housing management, relevant legislation, development and building maintenance. Why Join Us Career Development: Full support for CIH Level 5 qualification and significant progression opportunities for a rewarding career. Great Benefits: Matched pension contributions up to 10%, cycle to work scheme, and discounted shopping vouchers. Friendly Environment: Small, supportive team with free tea, coffee, and soft drinks. Meaningful Work: Make a real difference in people's lives and communities. Professional Growth: Opportunities for continuous development in a values-driven organisation. Ready to Make a Difference We welcome applications from candidates with experience in similar roles including Housing Officer, Housing Manager, Tenancy Support Officer, Community Officer, Estate Officer, or Housing Assistant positions. If you're driven, ambitious, and ready to take your career in housing to the next level while making a genuine impact on communities, we'd love to hear from you. How to Apply Please submit a Cover Letter covering how you will fit the role and why you want to join us along with your CV, and the team will be in touch. Harrogate Housing Association is committed to equality of opportunity and welcomes applications from all suitably qualified candidates.
Michael Page
Project Manager (De-carb) - Walsall Housing
Michael Page Walsall, Staffordshire
To drive a professional programme and project management culture that delivers value for money and has customer focus to our planned maintenance and major works. To individually and as a team leader deliver projects that contribute to our great homes and neighbourhood standard. Taking responsibility for all professional services and works contracts required to deliver each project through RIBA stages 2 to 7. Client Details Walsall Housing Group (WHG) are one of the Midlands' leading and most successful providers of high quality homes. Owning and managing around 22,000 properties, we provide affordable, good quality homes and community-based services, creating sustainable and resilient communities. We are a proud champion of our places, working with our partners to secure future prosperity through regeneration, place shaping, community investment and improving wellbeing. Achieved G1 (Governance) and V1 (Financial viability) ratings, as well as C1 in the new Consumer Standard, by the Regulator of Social Housing (RSH) - the highest available rating in each category. Recognised as one of the UK's Best Places to Work for the second year. Named one of UK's biggest housing builders in Inside Housing's annual Top 50 Biggest Builders 2025 list. We believe that a good quality, affordable home is the cornerstone of a successful life. Our focus on providing more quality homes and extending the impact of our services reflects our dedication to our customers, communities and the planet. We aim to create an outstanding workplace that attracts and retains top talent, fostering excellent performance with our diverse and skilled workforce. Our 2030 plan sets out an ambitious programme of change, working in partnership with our customers and colleagues, through six transformational projects that will shape our future. Description Management responsibility for Quantity Surveyors, Building Surveyors, Project Delivery Officers and Customer Liaison Agents. Provide professional services to ensure the successful delivery of projects including design, estimating, valuation, variation, cost control, quality control, statutory approval, timescales, project management, planning/control of the works. Oversee the procurement, appointment, briefing and management of contractors, consultants and supply chain partnerships. This may include in-house or external parties as appropriate within resourcing plans. Co-ordinate all CDM requirements, ensuring compliance. Take the lead on relationship management with partnering contractors and consultants, developing a proactive and positive ethos. Take the lead on project risk and opportunity management and all aspects of certification and compliance. Complete the project information plan for all projects to include performance KPI's during and post completion. Promote the Health and Safety, Environmental, Quality, Standards and Compliance agendas within the Programme Management Team. Act at all times in the interests of whg and its customers. Full job description available upon request. Profile Recent experience of successfully delivering Decarbonisation works inc. EWI and other associated measures, detailed knowledge of asbestos removal, refurbishment and housing projects within the Social Housing sector including H&S, Building Safety Act, Procurement Act and Decent Homes. Relevant construction qualification in a related area such as Construction Project Management, Quantity Surveying, Building Surveying, Engineering or Architecture, or qualified by recent and relevant significant experience in the construction industry. Experience of Contract Management - contractual matters JCT 2016 D&D oversee and manage the contract including the ability to challenge when appropriate. A commercial astute outlook regarding value for money and financial control and procurement. Commutable distance of Walsall. Job Offer Annual salary of up to 59,731 Car allowance of 1,000 Local government pension scheme Flexible working 30 days annual leave + bank holidays Option to purchase additional 5 days leave Investment in learning and CPD Cycle to work scheme Boost benefits portal access
Jul 17, 2025
Full time
To drive a professional programme and project management culture that delivers value for money and has customer focus to our planned maintenance and major works. To individually and as a team leader deliver projects that contribute to our great homes and neighbourhood standard. Taking responsibility for all professional services and works contracts required to deliver each project through RIBA stages 2 to 7. Client Details Walsall Housing Group (WHG) are one of the Midlands' leading and most successful providers of high quality homes. Owning and managing around 22,000 properties, we provide affordable, good quality homes and community-based services, creating sustainable and resilient communities. We are a proud champion of our places, working with our partners to secure future prosperity through regeneration, place shaping, community investment and improving wellbeing. Achieved G1 (Governance) and V1 (Financial viability) ratings, as well as C1 in the new Consumer Standard, by the Regulator of Social Housing (RSH) - the highest available rating in each category. Recognised as one of the UK's Best Places to Work for the second year. Named one of UK's biggest housing builders in Inside Housing's annual Top 50 Biggest Builders 2025 list. We believe that a good quality, affordable home is the cornerstone of a successful life. Our focus on providing more quality homes and extending the impact of our services reflects our dedication to our customers, communities and the planet. We aim to create an outstanding workplace that attracts and retains top talent, fostering excellent performance with our diverse and skilled workforce. Our 2030 plan sets out an ambitious programme of change, working in partnership with our customers and colleagues, through six transformational projects that will shape our future. Description Management responsibility for Quantity Surveyors, Building Surveyors, Project Delivery Officers and Customer Liaison Agents. Provide professional services to ensure the successful delivery of projects including design, estimating, valuation, variation, cost control, quality control, statutory approval, timescales, project management, planning/control of the works. Oversee the procurement, appointment, briefing and management of contractors, consultants and supply chain partnerships. This may include in-house or external parties as appropriate within resourcing plans. Co-ordinate all CDM requirements, ensuring compliance. Take the lead on relationship management with partnering contractors and consultants, developing a proactive and positive ethos. Take the lead on project risk and opportunity management and all aspects of certification and compliance. Complete the project information plan for all projects to include performance KPI's during and post completion. Promote the Health and Safety, Environmental, Quality, Standards and Compliance agendas within the Programme Management Team. Act at all times in the interests of whg and its customers. Full job description available upon request. Profile Recent experience of successfully delivering Decarbonisation works inc. EWI and other associated measures, detailed knowledge of asbestos removal, refurbishment and housing projects within the Social Housing sector including H&S, Building Safety Act, Procurement Act and Decent Homes. Relevant construction qualification in a related area such as Construction Project Management, Quantity Surveying, Building Surveying, Engineering or Architecture, or qualified by recent and relevant significant experience in the construction industry. Experience of Contract Management - contractual matters JCT 2016 D&D oversee and manage the contract including the ability to challenge when appropriate. A commercial astute outlook regarding value for money and financial control and procurement. Commutable distance of Walsall. Job Offer Annual salary of up to 59,731 Car allowance of 1,000 Local government pension scheme Flexible working 30 days annual leave + bank holidays Option to purchase additional 5 days leave Investment in learning and CPD Cycle to work scheme Boost benefits portal access
MMP Consultancy
Major Works Surveyor
MMP Consultancy Leicester, Leicestershire
MMP Consultancy is seeking a Major Works Surveyor on behalf of a Housing Association based in Leicestershire. This is a permanent role with a salary bracket of 49,000 - 53,000 depending on the successful candidate's qualifications. The successful candidate will be focused on the end-to-end management of major repairs and planned works - from structural damp and drainage, to roofing, fencing programmes and major adaptations. They will also be the key point of contact for Party Wall enquiries and tenant requests for alterations. Working closely with contractors, residents, consultants, and internal teams, they will ensure all works are delivered on time, within budget, and to the highest standards of quality and compliance. Key Responsibilities: Manage the full lifecycle of major works and repairs - from scoping, specification, and procurement through to on-site delivery and sign-off. Oversee and certify contractor valuations, ensuring compliance with contracts, health and safety standards, and value for money. Lead on specific programmes including structural repairs, drainage works, insulation, and major aids and adaptations. Handle Party Wall enquiries and manage the tenant alteration request process. Carry out site inspections, assess quality, and manage snagging and completion signoffs. Work closely with Resident Liaison Officers to ensure excellent customer service and satisfaction. Promote a strong culture of compliance, health and safety, and continuous improvement across all projects. Requirements: A qualified and experienced building professional, ideally with RICS or CIOB accreditation (or equivalent experience). Minimum of two years' experience delivering major works within social housing or residential property. Strong technical knowledge across all aspects of domestic property maintenance and refurbishment. Skilled in contract administration, cost management, and project reporting. Able to manage multiple complex projects and contractors while maintaining strong customer focus. Excellent communicator with strong organisational skills and a proactive, solution-focused attitude. NEBOSH/IOSH qualifications desirable. A full driving licence and access to a vehicle for work purposes.
Jul 17, 2025
Full time
MMP Consultancy is seeking a Major Works Surveyor on behalf of a Housing Association based in Leicestershire. This is a permanent role with a salary bracket of 49,000 - 53,000 depending on the successful candidate's qualifications. The successful candidate will be focused on the end-to-end management of major repairs and planned works - from structural damp and drainage, to roofing, fencing programmes and major adaptations. They will also be the key point of contact for Party Wall enquiries and tenant requests for alterations. Working closely with contractors, residents, consultants, and internal teams, they will ensure all works are delivered on time, within budget, and to the highest standards of quality and compliance. Key Responsibilities: Manage the full lifecycle of major works and repairs - from scoping, specification, and procurement through to on-site delivery and sign-off. Oversee and certify contractor valuations, ensuring compliance with contracts, health and safety standards, and value for money. Lead on specific programmes including structural repairs, drainage works, insulation, and major aids and adaptations. Handle Party Wall enquiries and manage the tenant alteration request process. Carry out site inspections, assess quality, and manage snagging and completion signoffs. Work closely with Resident Liaison Officers to ensure excellent customer service and satisfaction. Promote a strong culture of compliance, health and safety, and continuous improvement across all projects. Requirements: A qualified and experienced building professional, ideally with RICS or CIOB accreditation (or equivalent experience). Minimum of two years' experience delivering major works within social housing or residential property. Strong technical knowledge across all aspects of domestic property maintenance and refurbishment. Skilled in contract administration, cost management, and project reporting. Able to manage multiple complex projects and contractors while maintaining strong customer focus. Excellent communicator with strong organisational skills and a proactive, solution-focused attitude. NEBOSH/IOSH qualifications desirable. A full driving licence and access to a vehicle for work purposes.
Randstad Construction & Property
RLO
Randstad Construction & Property Littleport, Cambridgeshire
Resident Liaison Officer - Social Housing Decarbonisation Fund (SHDF) Location: Ely & Surrounding Cambridgeshire Areas (CB7 4JL) Salary: 30,000 + 4,000 Car Allowance Contract: 12-Month Fixed-Term (with potential for permanent) Are you an experienced Resident Liaison Officer (RLO) with a passion for customer service? We're launching a brand-new contract focused on Social Housing Decarbonisation Fund (SHDF) works in Ely and surrounding Cambridgeshire, and we need your expertise! As our RLO, you'll be the primary point of contact for residents during planned energy-saving works like windows, doors, EWI, insulation, and roofing. Your vital role will be to support the Project Manager by prioritizing residents' needs, addressing concerns, and fostering a safe, secure, and positive living environment. You'll work closely with site staff, ensuring clear, proactive communication and meticulous planning to minimize disruptions, build trust, and deliver a seamless, customer-centric experience. Key Responsibilities: Attend regular meetings with client representatives and tenants to ensure top-tier customer service. Maintain a consistent approach to customer care across the contract. Manage and escalate tenant complaints effectively. Keep the on-site database updated with ongoing works. What We're Looking For: Proven experience as a Resident Liaison Officer , ideally within a social housing background . A strong, customer-focused approach with excellent communication skills. Full, clean driving license and own vehicle (essential for site and office travel). Flexibility to work Monday to Friday, 8 am - 5:30 pm (with a 1-hour lunch break). If you're ready to make a significant impact on residents' lives and contribute to vital energy-saving projects, we encourage you to apply! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jul 17, 2025
Contractor
Resident Liaison Officer - Social Housing Decarbonisation Fund (SHDF) Location: Ely & Surrounding Cambridgeshire Areas (CB7 4JL) Salary: 30,000 + 4,000 Car Allowance Contract: 12-Month Fixed-Term (with potential for permanent) Are you an experienced Resident Liaison Officer (RLO) with a passion for customer service? We're launching a brand-new contract focused on Social Housing Decarbonisation Fund (SHDF) works in Ely and surrounding Cambridgeshire, and we need your expertise! As our RLO, you'll be the primary point of contact for residents during planned energy-saving works like windows, doors, EWI, insulation, and roofing. Your vital role will be to support the Project Manager by prioritizing residents' needs, addressing concerns, and fostering a safe, secure, and positive living environment. You'll work closely with site staff, ensuring clear, proactive communication and meticulous planning to minimize disruptions, build trust, and deliver a seamless, customer-centric experience. Key Responsibilities: Attend regular meetings with client representatives and tenants to ensure top-tier customer service. Maintain a consistent approach to customer care across the contract. Manage and escalate tenant complaints effectively. Keep the on-site database updated with ongoing works. What We're Looking For: Proven experience as a Resident Liaison Officer , ideally within a social housing background . A strong, customer-focused approach with excellent communication skills. Full, clean driving license and own vehicle (essential for site and office travel). Flexibility to work Monday to Friday, 8 am - 5:30 pm (with a 1-hour lunch break). If you're ready to make a significant impact on residents' lives and contribute to vital energy-saving projects, we encourage you to apply! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Howells Solutions Limited
Retrofit Site Manager
Howells Solutions Limited Stanwix, Cumbria
Site Manager - Planned works (SHDF Retrofit) 40k + 5k car allowance/company vehicle Full-Time, Permanent Based in Cardiff We are working with a leading Construction Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on a number of occupied properties in Cardiff. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 50K + car / travel allowance + Benefits. For your chance of securing this role please apply online now, or call Meg on (phone number removed) for more information!
Jul 17, 2025
Full time
Site Manager - Planned works (SHDF Retrofit) 40k + 5k car allowance/company vehicle Full-Time, Permanent Based in Cardiff We are working with a leading Construction Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on a number of occupied properties in Cardiff. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 50K + car / travel allowance + Benefits. For your chance of securing this role please apply online now, or call Meg on (phone number removed) for more information!
7formation Ltd
Chief Financial Officer / Finance Director
7formation Ltd Corby, Northamptonshire
7formation is looking to recruit a Chief Financial Officer (CFO) / Finance Director to join the team, based in Corby, Northamptonshire, with nationwide travel for meetings required. The Chief Financial Officer (CFO) / Finance Director role: As the Group CFO/Finance Director, you will provide strategic financial leadership across all group entities, overseeing financial planning, reporting, controls, and governance. You will work closely with the Managing Director, Shareholders, senior leadership, and operational teams to support growth, manage risk, and improve profitability. The ideal candidate will be keen to be working alongside financial institutions, advisors and statutory authorities in order to maximise the finance function in adding value to the group companies. A similarly pro-active approach will be required to keep a strict hold of financial protection, managing credit limits and ensuring healthy cashflow is maintained and profitability improvements sought at every turn. Our selected candidate must have a passion for business and be able to operate in a fast paced and ambitious environment with an enthusiasm for continuous improvement. A roll your sleeves up spirit is essential. Main responsibilities of the Chief Financial Officer (CFO) / Finance Director include: Partner with the MD and Board on financial strategy, investment planning, and long-term business growth that matches our entrepreneurial approach. A how can we make this work approach will be vital to a successful candidate. Lead financial planning and analysis (FP&A), forecasting, and performance management across the Group. Ensuring that all data and information produced is relevant, understood and used in order to drive business improvements. Assess and advise on acquisitions, mergers, and capital investment decisions with a keen eye on return on investment and making things happen . Oversee all financial operations including budgeting, accounting, payroll and tax. A successful candidate will lead the organisation in making sure compliance is met but also internal protocols are followed in order to control OPEX and CAPEX spending. Consolidate financial reporting across all group companies to provide unified group accounts that provide decision makers with accurate information that can be trusted to form the basis of an opinion. Ensure timely and accurate monthly/quarterly/annual reporting in line with UK laws and company policies. Ensure full compliance with statutory requirements including HMRC, Companies House, and audit regulations. Manage internal controls, risk frameworks, and policies across the Group. Act as primary liaison with external auditors, banks, legal and regulatory bodies Lead, mentor, and develop finance teams across the group companies as well as helping spread the culture of good finance control and financial understanding across the entirety of the business. Standardise processes and systems to ensure consistency and efficiency with a particular drive on eliminating wasted data handling and information production. Foster a culture of continuous improvement and high performance Our Chief Financial Officer (CFO) / Finance Director will have the following skills and experience: Professional Qualification: ACA, ACCA, CIMA (or equivalent). Experience: Circa 10 years in senior finance roles Sector Experience: Understanding of the Construction Industry is preferred but not essential Proven experience managing consolidated accounts and group structures. Strong understanding of UK financial regulations, tax law, and corporate governance. Demonstrated leadership and stakeholder engagement skills Experience using COINS preferred but not essential About us 7F Trading is a group of Trading companies that focuses its operations on the construction industry across the whole of the United Kingdom and Europe. The group has an aggregate turnover of circa £60m, which is primarily made up of 7formation which are a construction and interiors contractor turning over £55m. The rest of the group turnover is comprised of a Health and Safety Consultancy and a Joinery Manufacturing company alongside some passive property investments. The group turnover in 2015 was £1.8m so we have grown significantly in the least ten years. Our long term aim is to double the existing business turnover by 2030 whilst ensuring at all times the quality of our product doesn t suffer, our margins remain sustainable, our capital is invested risk aversely and our people remain motivated, fulfilled and working towards our mission of being the industry s chosen construction partner . Moving forward our organisation will also seek to widen its supply chain ownership with our management owned model that will allow us to provide opportunities for fledgling entrepreneurs in the construction industry and look to support them with the lessons we have learned during our growth. All of our companies have a can-do attitude and a motivation to build long term relationship with our customers, suppliers and staff. Primarily the 7F Trading Group is focused on being a great place to have your construction career. We are unapologetic in our desire for our teams to work hard but ensuring they reap the benefits of a great company culture where success is rewarded and sticking together is paramount. If you feel you have the skills and experience to become our Chief Financial Officer (CFO) / Finance Director, then please click Apply today! We'd love to hear from you! At 7formation, we are committed to fostering an inclusive and equitable workplace where everyone can thrive. We actively promote good practices to eliminate discrimination in all its forms by embedding fairness and transparency into every step of our recruitment process. Our approach ensures equal opportunities for candidates of all backgrounds, abilities, and identities. Join us and be part of a team that values and champions diversity. We are a Disability Confident Committed employer. No agencies please, we will reach out to our preferred suppliers if we require assistance with this role.
Jul 17, 2025
Full time
7formation is looking to recruit a Chief Financial Officer (CFO) / Finance Director to join the team, based in Corby, Northamptonshire, with nationwide travel for meetings required. The Chief Financial Officer (CFO) / Finance Director role: As the Group CFO/Finance Director, you will provide strategic financial leadership across all group entities, overseeing financial planning, reporting, controls, and governance. You will work closely with the Managing Director, Shareholders, senior leadership, and operational teams to support growth, manage risk, and improve profitability. The ideal candidate will be keen to be working alongside financial institutions, advisors and statutory authorities in order to maximise the finance function in adding value to the group companies. A similarly pro-active approach will be required to keep a strict hold of financial protection, managing credit limits and ensuring healthy cashflow is maintained and profitability improvements sought at every turn. Our selected candidate must have a passion for business and be able to operate in a fast paced and ambitious environment with an enthusiasm for continuous improvement. A roll your sleeves up spirit is essential. Main responsibilities of the Chief Financial Officer (CFO) / Finance Director include: Partner with the MD and Board on financial strategy, investment planning, and long-term business growth that matches our entrepreneurial approach. A how can we make this work approach will be vital to a successful candidate. Lead financial planning and analysis (FP&A), forecasting, and performance management across the Group. Ensuring that all data and information produced is relevant, understood and used in order to drive business improvements. Assess and advise on acquisitions, mergers, and capital investment decisions with a keen eye on return on investment and making things happen . Oversee all financial operations including budgeting, accounting, payroll and tax. A successful candidate will lead the organisation in making sure compliance is met but also internal protocols are followed in order to control OPEX and CAPEX spending. Consolidate financial reporting across all group companies to provide unified group accounts that provide decision makers with accurate information that can be trusted to form the basis of an opinion. Ensure timely and accurate monthly/quarterly/annual reporting in line with UK laws and company policies. Ensure full compliance with statutory requirements including HMRC, Companies House, and audit regulations. Manage internal controls, risk frameworks, and policies across the Group. Act as primary liaison with external auditors, banks, legal and regulatory bodies Lead, mentor, and develop finance teams across the group companies as well as helping spread the culture of good finance control and financial understanding across the entirety of the business. Standardise processes and systems to ensure consistency and efficiency with a particular drive on eliminating wasted data handling and information production. Foster a culture of continuous improvement and high performance Our Chief Financial Officer (CFO) / Finance Director will have the following skills and experience: Professional Qualification: ACA, ACCA, CIMA (or equivalent). Experience: Circa 10 years in senior finance roles Sector Experience: Understanding of the Construction Industry is preferred but not essential Proven experience managing consolidated accounts and group structures. Strong understanding of UK financial regulations, tax law, and corporate governance. Demonstrated leadership and stakeholder engagement skills Experience using COINS preferred but not essential About us 7F Trading is a group of Trading companies that focuses its operations on the construction industry across the whole of the United Kingdom and Europe. The group has an aggregate turnover of circa £60m, which is primarily made up of 7formation which are a construction and interiors contractor turning over £55m. The rest of the group turnover is comprised of a Health and Safety Consultancy and a Joinery Manufacturing company alongside some passive property investments. The group turnover in 2015 was £1.8m so we have grown significantly in the least ten years. Our long term aim is to double the existing business turnover by 2030 whilst ensuring at all times the quality of our product doesn t suffer, our margins remain sustainable, our capital is invested risk aversely and our people remain motivated, fulfilled and working towards our mission of being the industry s chosen construction partner . Moving forward our organisation will also seek to widen its supply chain ownership with our management owned model that will allow us to provide opportunities for fledgling entrepreneurs in the construction industry and look to support them with the lessons we have learned during our growth. All of our companies have a can-do attitude and a motivation to build long term relationship with our customers, suppliers and staff. Primarily the 7F Trading Group is focused on being a great place to have your construction career. We are unapologetic in our desire for our teams to work hard but ensuring they reap the benefits of a great company culture where success is rewarded and sticking together is paramount. If you feel you have the skills and experience to become our Chief Financial Officer (CFO) / Finance Director, then please click Apply today! We'd love to hear from you! At 7formation, we are committed to fostering an inclusive and equitable workplace where everyone can thrive. We actively promote good practices to eliminate discrimination in all its forms by embedding fairness and transparency into every step of our recruitment process. Our approach ensures equal opportunities for candidates of all backgrounds, abilities, and identities. Join us and be part of a team that values and champions diversity. We are a Disability Confident Committed employer. No agencies please, we will reach out to our preferred suppliers if we require assistance with this role.
Hays
Finance Officer
Hays Swindon, Wiltshire
Permanent 30hrs/week Finance Officer role based in Royal Wootton Bassett, Wiltshire Your new company Education Sector Trust based in Wiltshire Your new role Part-time Finance Officer (30 hours/week) What you'll need to succeed Candidates will preferably have experience within an educational environment or more general public sector environment.Candidates will also need to be DBS cleared in order to start this role and so should you be on the update service or already in possession of a certificate, this would be beneficial. General Duties: Inbox AdministrationPO raising, allocation and chasing approvalsInvoice processing & administrationPreparation of weekly payment runsBankingPetty cash managementDebit/credit card administrationCustomer service & visitor liaison What you'll get in return The salary for this role is up to £27,700 FTE per annum, along with excellent Local Government pension and competitive benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 17, 2025
Full time
Permanent 30hrs/week Finance Officer role based in Royal Wootton Bassett, Wiltshire Your new company Education Sector Trust based in Wiltshire Your new role Part-time Finance Officer (30 hours/week) What you'll need to succeed Candidates will preferably have experience within an educational environment or more general public sector environment.Candidates will also need to be DBS cleared in order to start this role and so should you be on the update service or already in possession of a certificate, this would be beneficial. General Duties: Inbox AdministrationPO raising, allocation and chasing approvalsInvoice processing & administrationPreparation of weekly payment runsBankingPetty cash managementDebit/credit card administrationCustomer service & visitor liaison What you'll get in return The salary for this role is up to £27,700 FTE per annum, along with excellent Local Government pension and competitive benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Howells Solutions Limited
Site Manager - Planned Works
Howells Solutions Limited City, Sheffield
Site Manager - Planned retrofit works 50-55k + Benefits Based in Sheffield Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment and planned works project on Social Housing and decent homes works across Yorkshire. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 55K + car / travel allowance + Benefits. For your chance of securing this role please apply online now, or call Meg on (phone number removed) for more information!
Jul 17, 2025
Full time
Site Manager - Planned retrofit works 50-55k + Benefits Based in Sheffield Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment and planned works project on Social Housing and decent homes works across Yorkshire. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 55K + car / travel allowance + Benefits. For your chance of securing this role please apply online now, or call Meg on (phone number removed) for more information!
Ministry of Justice
7605 - Personnel Security Vetting Officer
Ministry of Justice
The Personnel Security Vetting team are part of Risk and Capabilities Unit in the Directorate of Security. Located in Newport, Wales and Manchester, the team is responsible for evaluative decisions on the suitability of all applicants applying to join the Ministry of Justice and HMPPS Agency who are subject to security vetting. The team contribute to the management of corporate risk on behalf of the organisation, working closely with the Head of Personnel Security Vetting , as well as offering the opportunity to build relationships with individuals and agencies across the criminal justice landscape. Overview of the job The Personnel Security Vetting team are part of Risk and Capabilities Unit in the Directorate of Security. Located in Newport, Wales and Manchester, the team is responsible for evaluative decisions on the suitability of all applicants applying to join the Ministry of Justice and HMPPS Agency who are subject to security vetting. The team contribute to the management of corporate risk on behalf of the organisation, working closely with the Head of Personnel Security Vetting , as well as offering the opportunity to build relationships with individuals and agencies across the criminal justice landscape. The role will contribute to the acceptance or refusal of vetting on over 6,000 applications in the central Ministry and over 22,000 cases per annum in HMPPS. The post holder provides verbal and written advice to senior and recruitment managers in the central Ministry, as well as providing information which contributes to submissions, appeals and PQs. The job role involves close, regular liaison and discussion with recruiting managers and Shared Services vetting teams to ensure any risk to HMPPS is effectively managed. It also involves partnership working with a number of internal and external stakeholders including the police and other criminal justice agencies. This post will be based in Newport or Manchester within one of our vetting hubs. On occasion there may be a requirement to travel for a location other than your base location for full team/unit events. Summary The Security Vetting Officer works as a member of the Personnel Security Vetting team. This team is responsible for making evaluative decisions in a range of substantial work areas on the suitability of applicants to work within the Ministry of Justice and HMPPS; it contributes to the management of corporate risk in compliance with agreed policy and procedures. To ensure all applicants are evaluated on a consistent basis and providing cover for colleagues to ensure business continuity in their absence, making decisions in consultation with the Head of Team where necessary. Review and respond to appeals from applicants refused vetting for HMPPS and Ministry of Justice appointments within agreed timescales. Undertake sampling checks on vetting applications ensuring checks are accurately submitted to third party organisations. To maintain, review and update the record of staff dismissed and workers excluded held on the HMPPS Exclusion List as required in a timely manner. Contribute to the overall operation of the Personnel Security Vetting team, the post holder will establish and develop stakeholder partnerships, ensuring the organisation applies best practice in security vetting in the most cost effective manner. Contribute to the analysis of data on vetting applicants and decisions, identifying trends and patterns which may require revision and change to existing protocols or deliver procedural improvements. Ensure that all applicants are evaluated in compliance with agreed policy and procedural guidelines, consulting with the Head of Team in more complex cases with wider policy, legal or procedural implications. Responsibilities, Activities and Duties The job holder will be required to carry out the following responsibilities, activities and duties: • Ensure the quality and consistency of decision making, retaining an evidentiary audit trail and knowledge bank for future referral for both the Ministry of Justice and HMPPS. • Operate within the Ministry of Justice SLA constraints and turnaround work to contribute to those timeframes being met. • Consider the applications presented via the Oleeo platform and make balanced decisions on their eligibility and suitability to progress to a panel review. • Direct follow up work for clarification purposes with Shared Services Vetting teams as appropriate. • Provide fair, consistent and defensible decisions on the suitability of applicants, maintaining the security and credibility of the service. • Work collaboratively and liaise regularly with a number of key stakeholders including Disclosure Scotland, Disclosure and Barring Service (DBS), Corporate Security Branch, National Security team in Shared Services, recruiting managers and HRBPs. • Applications under the Guaranteed Interview Scheme (GIS) should be progressed taking into account relevant policy and codes of practice. • Consider any appeals/representations against a vetting decision whether from an applicant or third party, providing written notification of outcomes in a timely manner ensuring an appropriate audit trail. • Monitor the storage of critical data and customer information to support decision making and conduct regular reviews to ensure it is stored accurately, confidentially and responsibly. • End-to-end management of the Digital Vetting process within the Digital Investigation unit. • The composition of evidence into formal and detailed reports to enable informed decisions around an individual's suitability for HMPPS employment. • Work closely liaising with Disclosure Scotland to ensure the efficient and accurate delivery of PNC reports. Ensure the integrity of data through quality checks, updating a local database of all cases where inaccuracies have been revealed in order that appropriate remedial action is taken. • Ensure Disclosure Scotland comply with agreed service level agreement (SLA) raising any issues on quality or consistency of service with the contract manager via the Head of the Approvals Team. • Ensure data is handled in line with the provisions of the Data Protection Act (DPA). • This post is part of an adaptable resource and the post holder may be flexibly deployed in response to Ministry priorities. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. Behaviours • Changing and Improving • Making Effective Decision Making • Working Together • Managing a Quality Service Experience On the job training will be provided with any additional training deemed appropriate to the role. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. -The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. Bank, Public and Privilege Holidays -You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment . click apply for full job details
Jul 17, 2025
Full time
The Personnel Security Vetting team are part of Risk and Capabilities Unit in the Directorate of Security. Located in Newport, Wales and Manchester, the team is responsible for evaluative decisions on the suitability of all applicants applying to join the Ministry of Justice and HMPPS Agency who are subject to security vetting. The team contribute to the management of corporate risk on behalf of the organisation, working closely with the Head of Personnel Security Vetting , as well as offering the opportunity to build relationships with individuals and agencies across the criminal justice landscape. Overview of the job The Personnel Security Vetting team are part of Risk and Capabilities Unit in the Directorate of Security. Located in Newport, Wales and Manchester, the team is responsible for evaluative decisions on the suitability of all applicants applying to join the Ministry of Justice and HMPPS Agency who are subject to security vetting. The team contribute to the management of corporate risk on behalf of the organisation, working closely with the Head of Personnel Security Vetting , as well as offering the opportunity to build relationships with individuals and agencies across the criminal justice landscape. The role will contribute to the acceptance or refusal of vetting on over 6,000 applications in the central Ministry and over 22,000 cases per annum in HMPPS. The post holder provides verbal and written advice to senior and recruitment managers in the central Ministry, as well as providing information which contributes to submissions, appeals and PQs. The job role involves close, regular liaison and discussion with recruiting managers and Shared Services vetting teams to ensure any risk to HMPPS is effectively managed. It also involves partnership working with a number of internal and external stakeholders including the police and other criminal justice agencies. This post will be based in Newport or Manchester within one of our vetting hubs. On occasion there may be a requirement to travel for a location other than your base location for full team/unit events. Summary The Security Vetting Officer works as a member of the Personnel Security Vetting team. This team is responsible for making evaluative decisions in a range of substantial work areas on the suitability of applicants to work within the Ministry of Justice and HMPPS; it contributes to the management of corporate risk in compliance with agreed policy and procedures. To ensure all applicants are evaluated on a consistent basis and providing cover for colleagues to ensure business continuity in their absence, making decisions in consultation with the Head of Team where necessary. Review and respond to appeals from applicants refused vetting for HMPPS and Ministry of Justice appointments within agreed timescales. Undertake sampling checks on vetting applications ensuring checks are accurately submitted to third party organisations. To maintain, review and update the record of staff dismissed and workers excluded held on the HMPPS Exclusion List as required in a timely manner. Contribute to the overall operation of the Personnel Security Vetting team, the post holder will establish and develop stakeholder partnerships, ensuring the organisation applies best practice in security vetting in the most cost effective manner. Contribute to the analysis of data on vetting applicants and decisions, identifying trends and patterns which may require revision and change to existing protocols or deliver procedural improvements. Ensure that all applicants are evaluated in compliance with agreed policy and procedural guidelines, consulting with the Head of Team in more complex cases with wider policy, legal or procedural implications. Responsibilities, Activities and Duties The job holder will be required to carry out the following responsibilities, activities and duties: • Ensure the quality and consistency of decision making, retaining an evidentiary audit trail and knowledge bank for future referral for both the Ministry of Justice and HMPPS. • Operate within the Ministry of Justice SLA constraints and turnaround work to contribute to those timeframes being met. • Consider the applications presented via the Oleeo platform and make balanced decisions on their eligibility and suitability to progress to a panel review. • Direct follow up work for clarification purposes with Shared Services Vetting teams as appropriate. • Provide fair, consistent and defensible decisions on the suitability of applicants, maintaining the security and credibility of the service. • Work collaboratively and liaise regularly with a number of key stakeholders including Disclosure Scotland, Disclosure and Barring Service (DBS), Corporate Security Branch, National Security team in Shared Services, recruiting managers and HRBPs. • Applications under the Guaranteed Interview Scheme (GIS) should be progressed taking into account relevant policy and codes of practice. • Consider any appeals/representations against a vetting decision whether from an applicant or third party, providing written notification of outcomes in a timely manner ensuring an appropriate audit trail. • Monitor the storage of critical data and customer information to support decision making and conduct regular reviews to ensure it is stored accurately, confidentially and responsibly. • End-to-end management of the Digital Vetting process within the Digital Investigation unit. • The composition of evidence into formal and detailed reports to enable informed decisions around an individual's suitability for HMPPS employment. • Work closely liaising with Disclosure Scotland to ensure the efficient and accurate delivery of PNC reports. Ensure the integrity of data through quality checks, updating a local database of all cases where inaccuracies have been revealed in order that appropriate remedial action is taken. • Ensure Disclosure Scotland comply with agreed service level agreement (SLA) raising any issues on quality or consistency of service with the contract manager via the Head of the Approvals Team. • Ensure data is handled in line with the provisions of the Data Protection Act (DPA). • This post is part of an adaptable resource and the post holder may be flexibly deployed in response to Ministry priorities. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. Behaviours • Changing and Improving • Making Effective Decision Making • Working Together • Managing a Quality Service Experience On the job training will be provided with any additional training deemed appropriate to the role. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. -The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. Bank, Public and Privilege Holidays -You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment . click apply for full job details
BICYCLE ATHLETE MANAGER
Muc-Off Ltd Poole, Dorset
About Muc-Off Muc-Off was established in 1994 and has since risen to become a global leader in bicycle and motorcycle care. Known for our disruptive, innovative approach, we proudly partner with world-class teams and athletes across various cycling disciplines. With strong, continued growth on the horizon, we remain committed to pushing boundaries and expanding our reach across the globe. This is a rare opportunity to join a team at the heart of the cycling category and contribute to a bold future of the brand. About the Role: Due to our expanding presence and increasing opportunities with top-tier athletes, Muc-Off is looking for a Bicycle Athlete Manager. Reporting to the Chief Marketing Officer (CMO), this pivotal role will be the main point of contact for all athletes and teams, ensuring they are fully aligned with our brand's values and goals. You will ensure Muc-Off is represented at the highest standard, manage activation programs, drive product visibility, and oversee all contractual negotiations. This is a hands-on, proactive role requiring someone who is highly organized and driven, with an exceptional eye for detail aligned to the ability to create outstanding relationships. Key Responsibilities: Primary Point of Contact for Athletes and Teams: Serve as the key liaison for all Muc-Off athletes, ensuring seamless communication, support, and collaboration. Activate Key Partnerships: Work with athletes to create and execute compelling activation programs that drive brand awareness and product engagement. Brand Representation: Ensure Muc-Off is represented professionally and consistently by all partnered athletes, maintaining our high standards across all channels and ensure that the brand is always front of mind across our roster. Product Integration: Ensure that both new and core Muc-Off products are featured effectively by athletes across a range of platforms, from social media to live events. Performance and Delivery: Monitor the success of athlete partnerships, ensuring agreed-upon deliverables are met, and key performance indicators (KPIs) are tracked and exceeded. Talent Development: Build a strong pipeline for future athlete partnerships, identifying emerging talent and helping shape the next generation of Muc-Off ambassadors. Contractual Negotiations: Manage all aspects of contractual agreements with athletes and teams, ensuring clarity, compliance, and a win-win outcome for all parties. What We're Looking For Experience with Athlete and Team Management: Proven experience working with athletes, teams, or ambassadors, ideally within cycling. Strong Communicator and Relationship Builder: You'll need to build and maintain strong, productive relationships with athletes, teams, and internal stakeholders. Creative Mindset: A passion for creating unique and engaging activations that captivate our audience and showcase the best of Muc-Off. KPI-Driven: You should be results-oriented with a track record of hitting or exceeding targets, especially in brand engagement, product activation, or performance-based goals. Attention to Detail and Organisation: A sharp eye for detail, exceptional organizational skills, and the ability to manage multiple projects simultaneously. Proactive and Driven: Self-motivated with a results-oriented approach, continuously seeking opportunities for growth and improvement. A Genuine Passion for Cycling and Powersports: Muc-Off lives and breathes everything bike- and motorsport-related, and we want someone who shares that same energy and commitment. Must-Haves Experience managing and nurturing relationships with athletes or brand ambassadors. Strong knowledge of the cycling category. Excellent communication and interpersonal skills. A results-oriented, data-driven mindset to ensure targets are met and surpassed. Ability to work independently in a fast-paced, dynamic environment. Strong organizational and project management skills. Willingness to travel for events and athlete engagements. Proven experience managing contractual negotiations and ensuring legal compliance. A background in sports marketing, athlete relations, or event management. A deep understanding of the cycling and/or motorsport community and culture. What We Can Offer 33 days holiday, inclusive of UK bank holidays, plus increase with length of service Hybrid Working, currently 3 days in the office 2 from home Early finish on a Fridays Excellent staff discount on Muc-Off products Cycle to Work Scheme Long Service Rewards Pension contributions Employee Assistance Programme Chill out areas, showers and a secure area to store your bike An awesome opportunity to work with a local and widely recognised Brand Summertime hours (to allow people to get out and enjoy the sun when it decides to appear) A cool, casual and fully branded-up working environment where staff indulge their passions for two wheels and fitness Brilliant social events How to apply To apply for the role, please email a copy of your CV to . Live Chat & Customer Service Executive Muc-Off was founded in 1994 and are
Jul 17, 2025
Full time
About Muc-Off Muc-Off was established in 1994 and has since risen to become a global leader in bicycle and motorcycle care. Known for our disruptive, innovative approach, we proudly partner with world-class teams and athletes across various cycling disciplines. With strong, continued growth on the horizon, we remain committed to pushing boundaries and expanding our reach across the globe. This is a rare opportunity to join a team at the heart of the cycling category and contribute to a bold future of the brand. About the Role: Due to our expanding presence and increasing opportunities with top-tier athletes, Muc-Off is looking for a Bicycle Athlete Manager. Reporting to the Chief Marketing Officer (CMO), this pivotal role will be the main point of contact for all athletes and teams, ensuring they are fully aligned with our brand's values and goals. You will ensure Muc-Off is represented at the highest standard, manage activation programs, drive product visibility, and oversee all contractual negotiations. This is a hands-on, proactive role requiring someone who is highly organized and driven, with an exceptional eye for detail aligned to the ability to create outstanding relationships. Key Responsibilities: Primary Point of Contact for Athletes and Teams: Serve as the key liaison for all Muc-Off athletes, ensuring seamless communication, support, and collaboration. Activate Key Partnerships: Work with athletes to create and execute compelling activation programs that drive brand awareness and product engagement. Brand Representation: Ensure Muc-Off is represented professionally and consistently by all partnered athletes, maintaining our high standards across all channels and ensure that the brand is always front of mind across our roster. Product Integration: Ensure that both new and core Muc-Off products are featured effectively by athletes across a range of platforms, from social media to live events. Performance and Delivery: Monitor the success of athlete partnerships, ensuring agreed-upon deliverables are met, and key performance indicators (KPIs) are tracked and exceeded. Talent Development: Build a strong pipeline for future athlete partnerships, identifying emerging talent and helping shape the next generation of Muc-Off ambassadors. Contractual Negotiations: Manage all aspects of contractual agreements with athletes and teams, ensuring clarity, compliance, and a win-win outcome for all parties. What We're Looking For Experience with Athlete and Team Management: Proven experience working with athletes, teams, or ambassadors, ideally within cycling. Strong Communicator and Relationship Builder: You'll need to build and maintain strong, productive relationships with athletes, teams, and internal stakeholders. Creative Mindset: A passion for creating unique and engaging activations that captivate our audience and showcase the best of Muc-Off. KPI-Driven: You should be results-oriented with a track record of hitting or exceeding targets, especially in brand engagement, product activation, or performance-based goals. Attention to Detail and Organisation: A sharp eye for detail, exceptional organizational skills, and the ability to manage multiple projects simultaneously. Proactive and Driven: Self-motivated with a results-oriented approach, continuously seeking opportunities for growth and improvement. A Genuine Passion for Cycling and Powersports: Muc-Off lives and breathes everything bike- and motorsport-related, and we want someone who shares that same energy and commitment. Must-Haves Experience managing and nurturing relationships with athletes or brand ambassadors. Strong knowledge of the cycling category. Excellent communication and interpersonal skills. A results-oriented, data-driven mindset to ensure targets are met and surpassed. Ability to work independently in a fast-paced, dynamic environment. Strong organizational and project management skills. Willingness to travel for events and athlete engagements. Proven experience managing contractual negotiations and ensuring legal compliance. A background in sports marketing, athlete relations, or event management. A deep understanding of the cycling and/or motorsport community and culture. What We Can Offer 33 days holiday, inclusive of UK bank holidays, plus increase with length of service Hybrid Working, currently 3 days in the office 2 from home Early finish on a Fridays Excellent staff discount on Muc-Off products Cycle to Work Scheme Long Service Rewards Pension contributions Employee Assistance Programme Chill out areas, showers and a secure area to store your bike An awesome opportunity to work with a local and widely recognised Brand Summertime hours (to allow people to get out and enjoy the sun when it decides to appear) A cool, casual and fully branded-up working environment where staff indulge their passions for two wheels and fitness Brilliant social events How to apply To apply for the role, please email a copy of your CV to . Live Chat & Customer Service Executive Muc-Off was founded in 1994 and are
Yolk Recruitment Ltd
Planned Investment Manager
Yolk Recruitment Ltd Bridgend, Mid Glamorgan
Yolk Recruitment Public Sector and Not-for-Profit is thrilled to be selected as the Specialist Recruitment partner for Valleys to Coast to appoint a dynamic Planned Investment Manager. The Opportunity: You will manage and deliver the Planned Investment Programme and to provide general Commercial Support to deliver the Planned Investment programme. The role also requires the provision of commercial expertise across the organisation thereby assisting Valleys to Coast to maintain and improve their homes and estates to the highest standard while ensuring value for money. This is an excellent opportunity to play a pivotal role in the future of housing and estate management. Valleys to Coast value their employees and invest in their development, offering a supportive and collaborative environment for career growth. You'll be leading a team of dedicated professionals, working on high-profile projects that make a difference to the community. Responsibilities: In consultation with the Director of Assets and Sustainability and Head of Projects and Commercial, deliver the Major Improvement Works (MIW) programmes (c£10M pa). Develop a 3-5 year planned improvement programme that enables Valleys to Coast to progress on the delivery of WHQS23. Provide strong and positive leadership and direction to the Major Improvement Works Team, including the line management of the Senior Project Officers; MIW Administrator and Customer Liaison Officer. Lead on the delivery of the Major Improvement Works programme and take ownership of more complex projects. Ensure that appropriate contracts are in place to deliver a 3-5 year investment programme, and ensure that the contracts are well managed. Assist in maximising public and private sector funding to support major improvement works projects. Prepare professional tender and contract documents which would include PQQ's, preliminaries, and pricing documents. Lead on the obtaining of tenders and quotations. Analyse tenders and quotations and make formal recommendations on the preferred option(s), through accurate tender reporting. Operate a scheme appraisal system that quantifies the financial dimensions and risks of schemes, testing projects against agreed benchmarks. Maintain robust design standards and contractual documents for delivering major improvement works schemes, voids programme and a surveying service fit for purpose. Manage defect processes effectively to minimise the number defects and ensure high levels of customer satisfaction. Lead on the Construction (Design & Management) Regulations Policy & Procedure and support the wider organisation in maintaining compliance. What We're Looking For Relevant professional qualifications (or substantial experience) and hold or commit to working towards Chartered membership of a professional body such as RICS. Extensive experience in project and contract management, ideally in the housing sector. Strong leadership and team management skills with a focus on efficiency, integrity, and quality. Excellent financial analysis, commercial acumen, and negotiation skills. Knowledge of Welsh Housing Quality Standards and relevant contract forms of contracts, in particular JCT Measured Term, Intermediate and Minor Works forms. Benefits: Be part of a values-driven organisation that fosters growth and development with some fantastic benefits to include - Hybrid and flexible working: 9 day fortnight and early finish on a Friday Annual leave: 25 days increasing by 1 day for every completed year up to a maximum of 5 days plus bank holidays Competitive Pension: SHPs - Valleys to Coast contribute 3% more than you each month (minimum contribution where you pay 4%, V2C pay 7%; maximum contribution where you pay 6%, V2C pay 9%) Recognition events and thousands of retail discounts Health care cash plan to help you pay for essential health bills, as well as providing you with 24-hour access to GP advice, counselling and more. Application Process: Please note, Yolk Recruitment are managing this recruitment campaign. For a confidential discussion and to access the full job description before applying, please contact Hannah Welfoot at Yolk Recruitment. To apply, please submit your CV to Hannah Welfoot by 23:59 Monday, 30th June 2025. Interviews will be held in person in Bridgend Thursday, 10th July 2025. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Jul 17, 2025
Full time
Yolk Recruitment Public Sector and Not-for-Profit is thrilled to be selected as the Specialist Recruitment partner for Valleys to Coast to appoint a dynamic Planned Investment Manager. The Opportunity: You will manage and deliver the Planned Investment Programme and to provide general Commercial Support to deliver the Planned Investment programme. The role also requires the provision of commercial expertise across the organisation thereby assisting Valleys to Coast to maintain and improve their homes and estates to the highest standard while ensuring value for money. This is an excellent opportunity to play a pivotal role in the future of housing and estate management. Valleys to Coast value their employees and invest in their development, offering a supportive and collaborative environment for career growth. You'll be leading a team of dedicated professionals, working on high-profile projects that make a difference to the community. Responsibilities: In consultation with the Director of Assets and Sustainability and Head of Projects and Commercial, deliver the Major Improvement Works (MIW) programmes (c£10M pa). Develop a 3-5 year planned improvement programme that enables Valleys to Coast to progress on the delivery of WHQS23. Provide strong and positive leadership and direction to the Major Improvement Works Team, including the line management of the Senior Project Officers; MIW Administrator and Customer Liaison Officer. Lead on the delivery of the Major Improvement Works programme and take ownership of more complex projects. Ensure that appropriate contracts are in place to deliver a 3-5 year investment programme, and ensure that the contracts are well managed. Assist in maximising public and private sector funding to support major improvement works projects. Prepare professional tender and contract documents which would include PQQ's, preliminaries, and pricing documents. Lead on the obtaining of tenders and quotations. Analyse tenders and quotations and make formal recommendations on the preferred option(s), through accurate tender reporting. Operate a scheme appraisal system that quantifies the financial dimensions and risks of schemes, testing projects against agreed benchmarks. Maintain robust design standards and contractual documents for delivering major improvement works schemes, voids programme and a surveying service fit for purpose. Manage defect processes effectively to minimise the number defects and ensure high levels of customer satisfaction. Lead on the Construction (Design & Management) Regulations Policy & Procedure and support the wider organisation in maintaining compliance. What We're Looking For Relevant professional qualifications (or substantial experience) and hold or commit to working towards Chartered membership of a professional body such as RICS. Extensive experience in project and contract management, ideally in the housing sector. Strong leadership and team management skills with a focus on efficiency, integrity, and quality. Excellent financial analysis, commercial acumen, and negotiation skills. Knowledge of Welsh Housing Quality Standards and relevant contract forms of contracts, in particular JCT Measured Term, Intermediate and Minor Works forms. Benefits: Be part of a values-driven organisation that fosters growth and development with some fantastic benefits to include - Hybrid and flexible working: 9 day fortnight and early finish on a Friday Annual leave: 25 days increasing by 1 day for every completed year up to a maximum of 5 days plus bank holidays Competitive Pension: SHPs - Valleys to Coast contribute 3% more than you each month (minimum contribution where you pay 4%, V2C pay 7%; maximum contribution where you pay 6%, V2C pay 9%) Recognition events and thousands of retail discounts Health care cash plan to help you pay for essential health bills, as well as providing you with 24-hour access to GP advice, counselling and more. Application Process: Please note, Yolk Recruitment are managing this recruitment campaign. For a confidential discussion and to access the full job description before applying, please contact Hannah Welfoot at Yolk Recruitment. To apply, please submit your CV to Hannah Welfoot by 23:59 Monday, 30th June 2025. Interviews will be held in person in Bridgend Thursday, 10th July 2025. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Financial Accountant
William Hill PLC
Are you qualified in a professional qualification, such as ACA, ACCA and want to play a pivotal role in supporting the Company's finance function? If yes, this is the perfect role for you . Within this Financial Accountant role, you'll work closely with the Group Financial Reporting Manager, responsible for supporting decision-making processes by providing accurate financial information and analysis to various stakeholders. Your expertise in financial reporting will contribute to the financial health and strategic direction of the Company. What you will be doing Preparing, creating, and posting journals then submitting for approval Verifying the accuracy and completeness of financial data, ensuring transactions are recorded appropriately Maintaining and organising records of reconciliation activities, including supporting documentation and evidence Generating and closing general ledger, AR and AP reports to review with management and upload ERP trial balance to consolidation software or system and performing Balance Sheet and TB reconciliations Assisting in the preparation of accurate and timely statutory and consolidated financial statements and disclosures, ensuring alignment with regulatory requirements by collaborating across functions Collaborating with other regions to support the needs of the Group consolidation processes Having knowledge in a variety of ad hoc technical accounting issues; preparing technical accounting work papers; preparing these for audit and presenting these to management Supporting all internal and external audit activities through the provision of required documentation, attendance of necessary meetings and being a key liaison officer to the external auditors. Who we are looking for We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will: Be qualified in professional qualification, such as ACA, ACCA Be very analytical with the ability to interpret complex financial data with excellent technical accounting knowledge and ability to solve complex accounting issues and will b e proficient in financial reporting tools and software (e.g. Excel, ERP systems) Have excellent communication and presentation skills, with the ability to convey financial information to non-financial stakeholders Be detail-oriented with a focus on data accuracy and quality with ability to work independently, manage multiple tasks, and meet deadlines with knowledge of accounting principles, financial regulations, and industry best practices. What we offer: Our roles offer more than just a job, you'll become part of the evoke family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer: Family Support Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities. Perks and discounts-Discounts at a range of high-street retailers Financial compensation, pension, and bonus schemes. Health & wellbeing Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme. Hybrid working Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up! More about evoke: We're a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn't be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That's the future. That's evoke. At evoke, you'll benefit from flexibility and a culture built on trust. We'll give you the space to be yourself and the tools you need to protect our customers while they play. We'll invest in your future to help you develop your unique strengths and build a career that's right for you. Apply: At evoke, we prioritise diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth. Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage. Apply today to kickstart your application with the evoke Family!
Jul 17, 2025
Full time
Are you qualified in a professional qualification, such as ACA, ACCA and want to play a pivotal role in supporting the Company's finance function? If yes, this is the perfect role for you . Within this Financial Accountant role, you'll work closely with the Group Financial Reporting Manager, responsible for supporting decision-making processes by providing accurate financial information and analysis to various stakeholders. Your expertise in financial reporting will contribute to the financial health and strategic direction of the Company. What you will be doing Preparing, creating, and posting journals then submitting for approval Verifying the accuracy and completeness of financial data, ensuring transactions are recorded appropriately Maintaining and organising records of reconciliation activities, including supporting documentation and evidence Generating and closing general ledger, AR and AP reports to review with management and upload ERP trial balance to consolidation software or system and performing Balance Sheet and TB reconciliations Assisting in the preparation of accurate and timely statutory and consolidated financial statements and disclosures, ensuring alignment with regulatory requirements by collaborating across functions Collaborating with other regions to support the needs of the Group consolidation processes Having knowledge in a variety of ad hoc technical accounting issues; preparing technical accounting work papers; preparing these for audit and presenting these to management Supporting all internal and external audit activities through the provision of required documentation, attendance of necessary meetings and being a key liaison officer to the external auditors. Who we are looking for We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will: Be qualified in professional qualification, such as ACA, ACCA Be very analytical with the ability to interpret complex financial data with excellent technical accounting knowledge and ability to solve complex accounting issues and will b e proficient in financial reporting tools and software (e.g. Excel, ERP systems) Have excellent communication and presentation skills, with the ability to convey financial information to non-financial stakeholders Be detail-oriented with a focus on data accuracy and quality with ability to work independently, manage multiple tasks, and meet deadlines with knowledge of accounting principles, financial regulations, and industry best practices. What we offer: Our roles offer more than just a job, you'll become part of the evoke family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer: Family Support Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities. Perks and discounts-Discounts at a range of high-street retailers Financial compensation, pension, and bonus schemes. Health & wellbeing Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme. Hybrid working Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up! More about evoke: We're a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn't be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That's the future. That's evoke. At evoke, you'll benefit from flexibility and a culture built on trust. We'll give you the space to be yourself and the tools you need to protect our customers while they play. We'll invest in your future to help you develop your unique strengths and build a career that's right for you. Apply: At evoke, we prioritise diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth. Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage. Apply today to kickstart your application with the evoke Family!
Carrington Blake Recruitment
Payroll Lead - AR
Carrington Blake Recruitment
London Borough of Lambeth JOB DESCRIPTION Job Title: Payroll Technical Lead Directorate: Finance and Investment Division: Finance and Property Business Unit: Payroll and Pensions Grade: PO5 Responsible to: Payroll Manager Responsible for: Payroll Technical Officer Main purpose of post To support the day to day delivery of a comprehensive and efficient payroll service, managing the end to end payroll running process that ensures staff are paid on time and that statutory deductions, reporting and validation processes are carried out in a timely manner. Manage the efficient operation of the Lambeth bureau payroll running processes ensuring that net pay and other statutory and voluntary deductions are paid from the appropriate employer bank accounts and appropriate employer reports and statements are issued to the relevant employers in a timely manner within the set contract dates. Monitoring and validation of statutory returns and employer data submissions along with associated payments. Act as subject matter expert on Oracle Payroll functionality including the interface of other applications within Oracle, which will require close working with the Oracle Support Team. Key Accountabilities 1. To ensure the timely, efficient and effective delivery of the Lambeth Payroll Service data file transmission process that meet the needs of internal and external customers and that meet the business needs, priorities and objectives of the Council. E.g.: • Monthly payroll running. • Validation reports. • BACS file transmission to the Financial Transactions Service. • RTI. FPS and EPS file submissions. • Payroll file transfer for general ledger submission. • Other post payroll processes. 2. To act as the Payroll Service Business Lead on Oracle Payroll developments, functional specifications, reporting requirements, upgrades, system testing and user acceptance testing. 3. Supervise the output of specified work of the Payroll Technical Officer to ensure the timely, efficient and effective delivery of the payroll services. 4. Act as the key Liaison Officer with the Oracle Support Team to ensure • that Oracle payroll system issues are raised and monitored in a timely manner within the appropriate issues portal and also escalating to senior management as and when necessary and • knowledge of all payroll technical activities/functions is shared with the Oracle Support Team. 5. Manage and implement year end / start of new year payroll processes; • Supplementary payrolls. • Pay awards. • Pay increments. • P60, P6 and P9 uploads. • Tax code uplift. • Payroll new financial year period dates. • Voluntary deductions new rates (e.g. Unison). • Pensions Auto Enrolment thresholds. • Pensions banding (LGPS, TP, NHSPS). • EOY Pension returns. 6. To manage and ensure the production and distribution to employees/ers of bulk employee/er information, e.g.: • Payslips. • P60's. • Chargeability Reports. • Third Party Payments Reports. 7. Act as a key liaison officer with Finance, Oracle Support, Internal and External Audit in the reconciliation of the payroll responding to queries raised and resolving reconciliation issues. 8. Represent the Council at national and regional payroll forums and other related events and act as a key advisor to other authorities in the use of Oracle Payroll; the system developments, testing, upgrades and enhancements. 9. Build effective working relationships with Lambeth Pensions Service and other relevant external bodies to ensure that the management, validation and delivery of the monthly and year end pensions data submissions as outlined below are provided in a timely manner, directly reporting any issues or potential breaches in relation to the submission of data or payment of contributions to the Payroll Manager and Assistant Director of Payroll and Pensions.; • LGPS I-Connect. • LPFA employer portal. • Teachers' Pensions MDC/MCR and End of Year Certificate. • NHSPS electronic staff records. 10. Engage directly with employing bodies in the external payroll on-boarding set up understanding their business needs, managing the end to end Payroll bureau process (which involves liaising with the Financial Transaction Service and Oracle Support) and ensuring successful implementation. 11. Working with the Oracle Support Team, to manage and keep up to date user guidance notes/manuals on Oracle Payroll system processes. 12. Provide relevant reports to enable the Payroll Service delivery charges to be collected in a timely manner. 13. Provide payroll specific ad-hoc reporting for the use of payroll senior management as and when required. 14. To provide management reports to support the National Fraud Initiative process. 15. Foster an inclusive, diverse environment where every team member feels valued and supported as an individual; treated fairly and with respect; enabled and empowered to perform; supported and encouraged to achieve their potential. 16. Work collaboratively within the team to ensure the service is provided in a way that promotes the Council's approach to equality diversity and inclusion, at all times carrying out responsibilities/duties within the framework of the Council's EDI Strategy. 17. Deputise for the Payroll Manager on technical payroll system related matters in their absence. 18. To support in the delivery of a value adding, customer focused payroll function that collaborates with service colleagues and other professional functions to meet the needs of that directorate, the changing environment they work in whilst also delivering on corporate objectives and responsibilities. To drive council efforts in delivering the changes and improvements needed to meet its challenges in the short, medium and long term. 19. To pro-actively support management ensure the payroll service and transformation in relation to this service is consistent with the longer term political and service aspirations as set out in relevant organisational and service strategies. 20. To support management lead, develop and drive the changing role of the payroll service in becoming a support function that is proactive, takes ownership, and maximises benefit from technological changes, focuses on becoming a data led, value adding professional advisory and support function whilst also ensuring appropriate controls are in place in relation to transitional processing. 21. To support the Assistant Director of Payroll and Pensions in delivering a value adding, customer focused payroll function that collaborates with service colleagues and other professional functions to meet the needs of that directorate, the changing environment they work in whilst also delivering on corporate objectives and responsibilities. 22. Support the Assistant Director of Payroll and Pensions in developing a Payroll Digital Strategy to implement new IT tools to enhance the payroll service. 23. Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post. 24. To work flexibly in undertaking the duties and responsibilities of this job and participate as required in multi-disciplinary cross-department and cross-organisational groups and task teams. Organisational Expectations All Council managers are expected to work in a way which meets the Council's Core Values and Behaviours and supports the achievements of the Borough Plan outcomes. Management Duties To foster a teamwork approach to all staff and encourage taking ownership, responsibility, pro-activeness, delivering excellent customer service, accountability, ensuring outcomes are delivered by working collaboratively with others and mutual understanding of the part each plays in the overall provision of service delivery. Make most day-to-day operational management decisions and to amend the work priorities of own service area in order to respond effectively to emerging issues and changing corporate priorities, referring only those with high impact or political sensitivity • Manage recruitment processes including the probationary period, setting of objectives and work plans, performance monitoring and management including appraisals and staff development including training needs analysis for teams across a range of different activities and technical specialisms in accordance with council policies and IiP standards. • To maintain a risk management strategy and approach. • To take personal responsibility for the good use of the council's resources appropriate to the job level and work area. • To manage/support the delivery of timely responses to queries from Councillors, Media and other stakeholders in accordance with council procedures. • Ensure strategic and operational plans are in place to maintain business continuity, information security and risk management of all services. Generic Responsibilities To implement the Council's Equal Opportunities and Diversity policies and to work actively to overcome discrimination on grounds of age, disability, gender, race, religion/belief, sexuality or status in the Council's service. To take responsibility appropriate to the post for tackling racism and promoting good race, ethnic and community relations. To ensure that the Council's values, policies, procedures, Standing Orders and Financial Regulations and relevant external regulations, standards or legal requirements, including the Data Protection Act, the Computer Misuse Act . click apply for full job details
Jul 17, 2025
Full time
London Borough of Lambeth JOB DESCRIPTION Job Title: Payroll Technical Lead Directorate: Finance and Investment Division: Finance and Property Business Unit: Payroll and Pensions Grade: PO5 Responsible to: Payroll Manager Responsible for: Payroll Technical Officer Main purpose of post To support the day to day delivery of a comprehensive and efficient payroll service, managing the end to end payroll running process that ensures staff are paid on time and that statutory deductions, reporting and validation processes are carried out in a timely manner. Manage the efficient operation of the Lambeth bureau payroll running processes ensuring that net pay and other statutory and voluntary deductions are paid from the appropriate employer bank accounts and appropriate employer reports and statements are issued to the relevant employers in a timely manner within the set contract dates. Monitoring and validation of statutory returns and employer data submissions along with associated payments. Act as subject matter expert on Oracle Payroll functionality including the interface of other applications within Oracle, which will require close working with the Oracle Support Team. Key Accountabilities 1. To ensure the timely, efficient and effective delivery of the Lambeth Payroll Service data file transmission process that meet the needs of internal and external customers and that meet the business needs, priorities and objectives of the Council. E.g.: • Monthly payroll running. • Validation reports. • BACS file transmission to the Financial Transactions Service. • RTI. FPS and EPS file submissions. • Payroll file transfer for general ledger submission. • Other post payroll processes. 2. To act as the Payroll Service Business Lead on Oracle Payroll developments, functional specifications, reporting requirements, upgrades, system testing and user acceptance testing. 3. Supervise the output of specified work of the Payroll Technical Officer to ensure the timely, efficient and effective delivery of the payroll services. 4. Act as the key Liaison Officer with the Oracle Support Team to ensure • that Oracle payroll system issues are raised and monitored in a timely manner within the appropriate issues portal and also escalating to senior management as and when necessary and • knowledge of all payroll technical activities/functions is shared with the Oracle Support Team. 5. Manage and implement year end / start of new year payroll processes; • Supplementary payrolls. • Pay awards. • Pay increments. • P60, P6 and P9 uploads. • Tax code uplift. • Payroll new financial year period dates. • Voluntary deductions new rates (e.g. Unison). • Pensions Auto Enrolment thresholds. • Pensions banding (LGPS, TP, NHSPS). • EOY Pension returns. 6. To manage and ensure the production and distribution to employees/ers of bulk employee/er information, e.g.: • Payslips. • P60's. • Chargeability Reports. • Third Party Payments Reports. 7. Act as a key liaison officer with Finance, Oracle Support, Internal and External Audit in the reconciliation of the payroll responding to queries raised and resolving reconciliation issues. 8. Represent the Council at national and regional payroll forums and other related events and act as a key advisor to other authorities in the use of Oracle Payroll; the system developments, testing, upgrades and enhancements. 9. Build effective working relationships with Lambeth Pensions Service and other relevant external bodies to ensure that the management, validation and delivery of the monthly and year end pensions data submissions as outlined below are provided in a timely manner, directly reporting any issues or potential breaches in relation to the submission of data or payment of contributions to the Payroll Manager and Assistant Director of Payroll and Pensions.; • LGPS I-Connect. • LPFA employer portal. • Teachers' Pensions MDC/MCR and End of Year Certificate. • NHSPS electronic staff records. 10. Engage directly with employing bodies in the external payroll on-boarding set up understanding their business needs, managing the end to end Payroll bureau process (which involves liaising with the Financial Transaction Service and Oracle Support) and ensuring successful implementation. 11. Working with the Oracle Support Team, to manage and keep up to date user guidance notes/manuals on Oracle Payroll system processes. 12. Provide relevant reports to enable the Payroll Service delivery charges to be collected in a timely manner. 13. Provide payroll specific ad-hoc reporting for the use of payroll senior management as and when required. 14. To provide management reports to support the National Fraud Initiative process. 15. Foster an inclusive, diverse environment where every team member feels valued and supported as an individual; treated fairly and with respect; enabled and empowered to perform; supported and encouraged to achieve their potential. 16. Work collaboratively within the team to ensure the service is provided in a way that promotes the Council's approach to equality diversity and inclusion, at all times carrying out responsibilities/duties within the framework of the Council's EDI Strategy. 17. Deputise for the Payroll Manager on technical payroll system related matters in their absence. 18. To support in the delivery of a value adding, customer focused payroll function that collaborates with service colleagues and other professional functions to meet the needs of that directorate, the changing environment they work in whilst also delivering on corporate objectives and responsibilities. To drive council efforts in delivering the changes and improvements needed to meet its challenges in the short, medium and long term. 19. To pro-actively support management ensure the payroll service and transformation in relation to this service is consistent with the longer term political and service aspirations as set out in relevant organisational and service strategies. 20. To support management lead, develop and drive the changing role of the payroll service in becoming a support function that is proactive, takes ownership, and maximises benefit from technological changes, focuses on becoming a data led, value adding professional advisory and support function whilst also ensuring appropriate controls are in place in relation to transitional processing. 21. To support the Assistant Director of Payroll and Pensions in delivering a value adding, customer focused payroll function that collaborates with service colleagues and other professional functions to meet the needs of that directorate, the changing environment they work in whilst also delivering on corporate objectives and responsibilities. 22. Support the Assistant Director of Payroll and Pensions in developing a Payroll Digital Strategy to implement new IT tools to enhance the payroll service. 23. Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post. 24. To work flexibly in undertaking the duties and responsibilities of this job and participate as required in multi-disciplinary cross-department and cross-organisational groups and task teams. Organisational Expectations All Council managers are expected to work in a way which meets the Council's Core Values and Behaviours and supports the achievements of the Borough Plan outcomes. Management Duties To foster a teamwork approach to all staff and encourage taking ownership, responsibility, pro-activeness, delivering excellent customer service, accountability, ensuring outcomes are delivered by working collaboratively with others and mutual understanding of the part each plays in the overall provision of service delivery. Make most day-to-day operational management decisions and to amend the work priorities of own service area in order to respond effectively to emerging issues and changing corporate priorities, referring only those with high impact or political sensitivity • Manage recruitment processes including the probationary period, setting of objectives and work plans, performance monitoring and management including appraisals and staff development including training needs analysis for teams across a range of different activities and technical specialisms in accordance with council policies and IiP standards. • To maintain a risk management strategy and approach. • To take personal responsibility for the good use of the council's resources appropriate to the job level and work area. • To manage/support the delivery of timely responses to queries from Councillors, Media and other stakeholders in accordance with council procedures. • Ensure strategic and operational plans are in place to maintain business continuity, information security and risk management of all services. Generic Responsibilities To implement the Council's Equal Opportunities and Diversity policies and to work actively to overcome discrimination on grounds of age, disability, gender, race, religion/belief, sexuality or status in the Council's service. To take responsibility appropriate to the post for tackling racism and promoting good race, ethnic and community relations. To ensure that the Council's values, policies, procedures, Standing Orders and Financial Regulations and relevant external regulations, standards or legal requirements, including the Data Protection Act, the Computer Misuse Act . click apply for full job details
Rothschild Foundation
Hospitality Marketing Manager
Rothschild Foundation
We welcome around 350,000 visitors to Waddesdon Manor and over 2 million browsers to our websites each year. Waddesdon offers visitors a programme of changing exhibitions, talks and tours, family activities and public events. The income from our private events, shop, restaurants and sixteen-bedroom hotel help support keeping the Manor open to the public, our education programme and the care of the collections and gardens for all to enjoy. The role of Hospitality Marketing Officer (HMO) focuses on all aspects of traditional and digital marketing activity, both B2B and B2C, in support of some key commercial activities of the commercial trading company RWL (on-site retail and catering, The Five Arrows Hotel, and The Bow Pub). What you will do : The Hospitality Marketing Officer is a part-time role of three days a week supporting the marketing of onsite catering and retail operations of Waddesdon Manor, The Bow pub and the Five Arrows Hotel. The role also contributes to Waddesdon Manor and RWL (commercial trading) overall marketing and online strategy, and supports its brand and positioning by working closely with colleagues across both the hospitality and visitor operation. You ll develop and implement creative marketing campaigns to promote and increase sales for the following areas of the trading company s business: The Five Arrows Hotel The Bow Pub Wine at Waddesdon (both wine sales and wine related events) Waddesdon online shop (predominantly wine) Afternoon teas and special food events in Waddesdon s Manor Restaurant The Hospitality Marketing Officer makes a visible impact on the weekly sales results, monthly profit and loss results and in terms of positive customer feedback. Key responsibilities include but not limited to: Input to develop marketing strategies and implement plans to meet commercial targets for hospitality and visitor attraction businesses, in particular supporting increased on-site spend in the Waddesdon catering outlets, including the Five Arrows Hotel and The Bow pub. Manage development and update of websites for the Five Arrows and Bow and details of catering and wine events at the Manor. Develop strategic marketing campaigns for the Five Arrows Hotel s core businesses, including bedrooms, restaurant and bar. Develop strategic marketing campaigns for the Bow Pub s core businesses, including restaurant and bar. Develop the online wine business including the Waddesdon Wine Club. Manage marketing campaigns using the full marketing mix across online and offline channels. Manage external suppliers including design, production and distribution of marketing materials and commissioning photography. Use a CRM database and email software to effectively manage communications. Monitor the outcomes of marketing activity and evaluate against plans, contributing to monthly reports. Monitor competitor activity to ensure we are learning and evolving to become as relevant and engaging as possible. Contribute to marketing budget management and assist with forward planning in liaison with the managers of each business area. Work closely with the wider marketing team and all Waddesdon colleagues, sharing news on activity, to ensure that opportunities are maximised. You will be a great fit if: You are a strategic thinker, with a strong creative and innovative background. You ll combine your marketing knowledge and skills with the ability to deliver positive results. Your areas of knowledge and expertise that matter for this role: Proven experience delivering successful marketing campaigns Experience of managing budgets, achieving targets, business reporting and forecasting Comprehensive knowledge of hospitality, events and the heritage sector Confident presenting ideas and campaign plans, and can contribute to regular management meetings. Excellent prioritisation and time management skills coupled with the ability to work under pressure and deliver results under tight deadlines Ability to work flexibly and successfully across teams and hierarchies and build relationships at all levels including excellent interpersonal skills and evidence of ability to influence decision-making Excellent copy writing and proof-reading skills Experience of using WordPress, GA4, Meta and CRM systems Demonstrate excellent attention to detail Excellent written and verbal communication skills, IT and office skills
Jul 17, 2025
Full time
We welcome around 350,000 visitors to Waddesdon Manor and over 2 million browsers to our websites each year. Waddesdon offers visitors a programme of changing exhibitions, talks and tours, family activities and public events. The income from our private events, shop, restaurants and sixteen-bedroom hotel help support keeping the Manor open to the public, our education programme and the care of the collections and gardens for all to enjoy. The role of Hospitality Marketing Officer (HMO) focuses on all aspects of traditional and digital marketing activity, both B2B and B2C, in support of some key commercial activities of the commercial trading company RWL (on-site retail and catering, The Five Arrows Hotel, and The Bow Pub). What you will do : The Hospitality Marketing Officer is a part-time role of three days a week supporting the marketing of onsite catering and retail operations of Waddesdon Manor, The Bow pub and the Five Arrows Hotel. The role also contributes to Waddesdon Manor and RWL (commercial trading) overall marketing and online strategy, and supports its brand and positioning by working closely with colleagues across both the hospitality and visitor operation. You ll develop and implement creative marketing campaigns to promote and increase sales for the following areas of the trading company s business: The Five Arrows Hotel The Bow Pub Wine at Waddesdon (both wine sales and wine related events) Waddesdon online shop (predominantly wine) Afternoon teas and special food events in Waddesdon s Manor Restaurant The Hospitality Marketing Officer makes a visible impact on the weekly sales results, monthly profit and loss results and in terms of positive customer feedback. Key responsibilities include but not limited to: Input to develop marketing strategies and implement plans to meet commercial targets for hospitality and visitor attraction businesses, in particular supporting increased on-site spend in the Waddesdon catering outlets, including the Five Arrows Hotel and The Bow pub. Manage development and update of websites for the Five Arrows and Bow and details of catering and wine events at the Manor. Develop strategic marketing campaigns for the Five Arrows Hotel s core businesses, including bedrooms, restaurant and bar. Develop strategic marketing campaigns for the Bow Pub s core businesses, including restaurant and bar. Develop the online wine business including the Waddesdon Wine Club. Manage marketing campaigns using the full marketing mix across online and offline channels. Manage external suppliers including design, production and distribution of marketing materials and commissioning photography. Use a CRM database and email software to effectively manage communications. Monitor the outcomes of marketing activity and evaluate against plans, contributing to monthly reports. Monitor competitor activity to ensure we are learning and evolving to become as relevant and engaging as possible. Contribute to marketing budget management and assist with forward planning in liaison with the managers of each business area. Work closely with the wider marketing team and all Waddesdon colleagues, sharing news on activity, to ensure that opportunities are maximised. You will be a great fit if: You are a strategic thinker, with a strong creative and innovative background. You ll combine your marketing knowledge and skills with the ability to deliver positive results. Your areas of knowledge and expertise that matter for this role: Proven experience delivering successful marketing campaigns Experience of managing budgets, achieving targets, business reporting and forecasting Comprehensive knowledge of hospitality, events and the heritage sector Confident presenting ideas and campaign plans, and can contribute to regular management meetings. Excellent prioritisation and time management skills coupled with the ability to work under pressure and deliver results under tight deadlines Ability to work flexibly and successfully across teams and hierarchies and build relationships at all levels including excellent interpersonal skills and evidence of ability to influence decision-making Excellent copy writing and proof-reading skills Experience of using WordPress, GA4, Meta and CRM systems Demonstrate excellent attention to detail Excellent written and verbal communication skills, IT and office skills
Airport Services Duty Officer LHR
Qatar Airways Group
We are pleased to announce an incredibly exciting opportunity to join our Ground Services team in London as Airport Services Duty Officer. Job Purpose Responsible for the overall control of the shift. Monitor the activities of the sections at the airport and coordinating with other sections. Ensure punctuality and safety of all Qatar Airways operations. Accountabilities Responsible for the day-to-day operations and acts as liaison between airport service providers, and users. Provides input and recommendations to management to improve the effectiveness of the daily operations. Responsible in ensuring passenger and aircraft handling practices confirm to the safety and security. Manage and control manpower on the shift in order to optimize utilization and to maintain staff's morale and discipline. Conducts spot-checks on to ensure adequate standards are maintained. Responsible to resolve customer problems and complaints effectively liaising on a daily basis with all departments including Customer Relations to provide resolution for complaint handling. Conduct briefing sessions for shift and GHA supervisors on a shift basis. Compiling a detailed station handling report for Airport Duty Manager on a shift basis. Manage the utilization of petty case expenses and keep a track of petty case expenditure in line with standard financial procedures. Monthly reports, FFP enrolments, LPC checks. Petty Cash Custodianship, delegating duties of subordinates, monthly statistics. Responsible to prepare monthly reports and LPC's. Perform other department duties related to his/her position as directed by the Head of the Department Perform the Aircraft Turnaround Check (ATC) duty as assigned by the ASM to ensure safe operation of QR ground ramp product. Operate aircraft cabin service doors from the outside where applicable to facilitate and reduce the associated safety risk of inadvertent slide deployment Qualifications Bachelor's Degree 4 years relevant experience Experience in an airline or a reputed GHA on a supervisory level. Excellent English language communication knowledge. Weight and Balance, Ramp handling, Dangerous Goods Regulation knowledge. Must be able to perform duties under pressure while maintaining the highest levels of the customer service standards adhering to tight deadlines. Flexibility to take up duty travel to out stations for covering various assignments. High level computer literacy. Good understanding of Qatar Airways Conditions of Carriage, International Civil Aviation Safety and Security procedures in accordance with ICAO and IATA and local authorities. You must have the legal right to live and work in the UK.
Jul 17, 2025
Full time
We are pleased to announce an incredibly exciting opportunity to join our Ground Services team in London as Airport Services Duty Officer. Job Purpose Responsible for the overall control of the shift. Monitor the activities of the sections at the airport and coordinating with other sections. Ensure punctuality and safety of all Qatar Airways operations. Accountabilities Responsible for the day-to-day operations and acts as liaison between airport service providers, and users. Provides input and recommendations to management to improve the effectiveness of the daily operations. Responsible in ensuring passenger and aircraft handling practices confirm to the safety and security. Manage and control manpower on the shift in order to optimize utilization and to maintain staff's morale and discipline. Conducts spot-checks on to ensure adequate standards are maintained. Responsible to resolve customer problems and complaints effectively liaising on a daily basis with all departments including Customer Relations to provide resolution for complaint handling. Conduct briefing sessions for shift and GHA supervisors on a shift basis. Compiling a detailed station handling report for Airport Duty Manager on a shift basis. Manage the utilization of petty case expenses and keep a track of petty case expenditure in line with standard financial procedures. Monthly reports, FFP enrolments, LPC checks. Petty Cash Custodianship, delegating duties of subordinates, monthly statistics. Responsible to prepare monthly reports and LPC's. Perform other department duties related to his/her position as directed by the Head of the Department Perform the Aircraft Turnaround Check (ATC) duty as assigned by the ASM to ensure safe operation of QR ground ramp product. Operate aircraft cabin service doors from the outside where applicable to facilitate and reduce the associated safety risk of inadvertent slide deployment Qualifications Bachelor's Degree 4 years relevant experience Experience in an airline or a reputed GHA on a supervisory level. Excellent English language communication knowledge. Weight and Balance, Ramp handling, Dangerous Goods Regulation knowledge. Must be able to perform duties under pressure while maintaining the highest levels of the customer service standards adhering to tight deadlines. Flexibility to take up duty travel to out stations for covering various assignments. High level computer literacy. Good understanding of Qatar Airways Conditions of Carriage, International Civil Aviation Safety and Security procedures in accordance with ICAO and IATA and local authorities. You must have the legal right to live and work in the UK.
Major Newton Aycliffe
Compliance Officer
Major Newton Aycliffe City, Manchester
What's on offer: Salary: 30,000- 35,000 per annum Location: Fully Remote (UK-based only) Hours: Monday-Friday, 9:00am-5:00pm (4:00pm finish on Fridays) Annual Leave: 25 days + Bank Holidays + Free Christmas Shutdown My Client is a fast-growing, FCA-regulated motor finance brokerage committed to delivering excellent customer outcomes through a highly compliant, ethical, and customer-first approach. They pride ourselves on doing things the right way and are now looking to strengthen our team with an experienced, detail-oriented Compliance Officer . The Role We're seeking a hands-on, experienced compliance professional with a solid background in motor finance to take full ownership of our compliance and complaints handling processes. This role is critical in ensuring we meet our regulatory obligations while maintaining an industry-leading customer experience. This is a fully remote position , ideal for someone who is proactive, organised, and comfortable working independently Key Responsibilities: Manage and respond to customer complaints in full compliance with FCA DISP and Consumer Duty principles, ensuring fair customer outcomes. Maintain and develop internal compliance policies and procedures, promoting a culture of integrity and regulatory alignment. Oversee day-to-day regulatory obligations, including but not limited to: Insurance Distribution Directive (IDD) Commission disclosure requirements Credit broking permissions Act as a key liaison with the FCA, lenders, and credit reference agencies, handling correspondence and reporting requirements as needed. Monitor, update, and maintain internal compliance records, including risk registers, complaint logs, and audit trails. Support internal audits and deliver compliance training or regulatory updates to internal teams. Continuously track and interpret regulatory developments, ensuring the business remains aligned with the latest FCA expectations and guidance. What We're Looking For: Proven experience in a compliance or complaints-handling role within the motor finance or wider consumer credit industry. In-depth working knowledge of FCA regulations, particularly Consumer Duty , DISP , and CONC . Confident communicator, capable of engaging effectively with the FCA and external stakeholders such as lenders and credit reference agencies. Exceptional attention to detail and strong communication skills-both written and verbal. Highly organised, proactive, and comfortable operating independently in a remote working environment. If you are interested please call on (phone number removed) INDTW
Jul 17, 2025
Full time
What's on offer: Salary: 30,000- 35,000 per annum Location: Fully Remote (UK-based only) Hours: Monday-Friday, 9:00am-5:00pm (4:00pm finish on Fridays) Annual Leave: 25 days + Bank Holidays + Free Christmas Shutdown My Client is a fast-growing, FCA-regulated motor finance brokerage committed to delivering excellent customer outcomes through a highly compliant, ethical, and customer-first approach. They pride ourselves on doing things the right way and are now looking to strengthen our team with an experienced, detail-oriented Compliance Officer . The Role We're seeking a hands-on, experienced compliance professional with a solid background in motor finance to take full ownership of our compliance and complaints handling processes. This role is critical in ensuring we meet our regulatory obligations while maintaining an industry-leading customer experience. This is a fully remote position , ideal for someone who is proactive, organised, and comfortable working independently Key Responsibilities: Manage and respond to customer complaints in full compliance with FCA DISP and Consumer Duty principles, ensuring fair customer outcomes. Maintain and develop internal compliance policies and procedures, promoting a culture of integrity and regulatory alignment. Oversee day-to-day regulatory obligations, including but not limited to: Insurance Distribution Directive (IDD) Commission disclosure requirements Credit broking permissions Act as a key liaison with the FCA, lenders, and credit reference agencies, handling correspondence and reporting requirements as needed. Monitor, update, and maintain internal compliance records, including risk registers, complaint logs, and audit trails. Support internal audits and deliver compliance training or regulatory updates to internal teams. Continuously track and interpret regulatory developments, ensuring the business remains aligned with the latest FCA expectations and guidance. What We're Looking For: Proven experience in a compliance or complaints-handling role within the motor finance or wider consumer credit industry. In-depth working knowledge of FCA regulations, particularly Consumer Duty , DISP , and CONC . Confident communicator, capable of engaging effectively with the FCA and external stakeholders such as lenders and credit reference agencies. Exceptional attention to detail and strong communication skills-both written and verbal. Highly organised, proactive, and comfortable operating independently in a remote working environment. If you are interested please call on (phone number removed) INDTW
Reed Specialist Recruitment
Resident Liaison Officer
Reed Specialist Recruitment Merton, Devon
Resident Liaison Officer Location: Merton (3 days onsite 2 days from home) Job Type: temp cover till end of November 2025 Hourly rate: 20 PAYE or 25.38 Umbrella per hour / 23.35 an hour PAYE We are seeking a Resident Liaison Officer to support the development and implementation of a housing associations customer contact and stakeholder communication strategy. This role is crucial in ensuring that we effectively hear and respond to our residents' views, delivering on service promises and maintaining strong relationships with contractors and customers. Main Purpose of the Role Act as the primary link between our organisation, its contractors, and our customers, facilitating the smooth operation of services. Build and maintain positive relationships to ensure effective liaison between key stakeholders and deliver improved responsive services to our customers. Key Responsibilities Participate in and lead local service resident engagement strategies when required. Analyse key data to inform service improvement strategies. Coordinate responses to customers by collaborating with the local housing team and customer contact centre. Identify relevant internal and external stakeholders to ensure comprehensive service changes. Manage customer communications to maintain high satisfaction levels. Organize and attend stakeholder meetings, producing communication materials through various methods. Represent the Housing Neighbourhood Team at meetings and lead smaller project teams as appropriate. Provide a customer-focused service, ensuring all tasks are completed and that complaints and requests from residents and stakeholders are actioned effectively. Liaise with customers and act as a conduit between all relevant teams, keeping all parties informed. Assist in liaising with in-house service providers and contractors to ensure top-tier service delivery. Participate in the viewing and sign-up of customers at the handover of regeneration properties. Ensure compliance with GDPR regulations when processing customer data. Required Skills & Qualifications Prior experience as a Resident Liaison Officer Proven experience in a front-line, customer-focused role within the social housing sector. Experience with project management methods and working within a housing association or local authority. Strong analytical skills with the ability to identify trends and present data effectively. Excellent communication skills, capable of adapting based on the audience. Experience in building and maintaining relationships with multiple stakeholder groups across geographical boundaries. To apply for this role please submit your application with an updated copy of your CV or reach out to me directly at
Jul 17, 2025
Seasonal
Resident Liaison Officer Location: Merton (3 days onsite 2 days from home) Job Type: temp cover till end of November 2025 Hourly rate: 20 PAYE or 25.38 Umbrella per hour / 23.35 an hour PAYE We are seeking a Resident Liaison Officer to support the development and implementation of a housing associations customer contact and stakeholder communication strategy. This role is crucial in ensuring that we effectively hear and respond to our residents' views, delivering on service promises and maintaining strong relationships with contractors and customers. Main Purpose of the Role Act as the primary link between our organisation, its contractors, and our customers, facilitating the smooth operation of services. Build and maintain positive relationships to ensure effective liaison between key stakeholders and deliver improved responsive services to our customers. Key Responsibilities Participate in and lead local service resident engagement strategies when required. Analyse key data to inform service improvement strategies. Coordinate responses to customers by collaborating with the local housing team and customer contact centre. Identify relevant internal and external stakeholders to ensure comprehensive service changes. Manage customer communications to maintain high satisfaction levels. Organize and attend stakeholder meetings, producing communication materials through various methods. Represent the Housing Neighbourhood Team at meetings and lead smaller project teams as appropriate. Provide a customer-focused service, ensuring all tasks are completed and that complaints and requests from residents and stakeholders are actioned effectively. Liaise with customers and act as a conduit between all relevant teams, keeping all parties informed. Assist in liaising with in-house service providers and contractors to ensure top-tier service delivery. Participate in the viewing and sign-up of customers at the handover of regeneration properties. Ensure compliance with GDPR regulations when processing customer data. Required Skills & Qualifications Prior experience as a Resident Liaison Officer Proven experience in a front-line, customer-focused role within the social housing sector. Experience with project management methods and working within a housing association or local authority. Strong analytical skills with the ability to identify trends and present data effectively. Excellent communication skills, capable of adapting based on the audience. Experience in building and maintaining relationships with multiple stakeholder groups across geographical boundaries. To apply for this role please submit your application with an updated copy of your CV or reach out to me directly at
Customer Quality Officer - Sheffield
Permanent Futures Sheffield, Yorkshire
This job has expired. You can still send us your CV and we'll match you with similar roles. Sheffield Posted on October 11, 2023 Expired on December 11, 2023 About the role We're looking for a Customer Quality Officer role to join a market-leading Aerospace & Industrial Forging client in Sheffield! We're looking for an experienced administrator to work in our client's Quality Team reviewing process and quality release documents to ensure compliance to customer PO requirements, producing customer quality documentation and handling customer quality issues and non-conformance. You will be responsible for: • reviewing process and quality release documents to ensure compliance to customer PO requirements. • producing customer quality documentation. • handling customer quality issues and non-conformance. You will need: • A good understanding of Quality Procedures. • Excellent attention to detail and organisation skills. • Excellent knowledge of Excel, Word and Windows-based data systems. • Excellent communication and liaison skills - both written and verbal. • Ability to work to deadlines and work under pressure. Interested in this exciting opportunity? Apply now! Share this job This job has expired. You can still send us your CV and we'll match you with similar roles.
Jul 17, 2025
Full time
This job has expired. You can still send us your CV and we'll match you with similar roles. Sheffield Posted on October 11, 2023 Expired on December 11, 2023 About the role We're looking for a Customer Quality Officer role to join a market-leading Aerospace & Industrial Forging client in Sheffield! We're looking for an experienced administrator to work in our client's Quality Team reviewing process and quality release documents to ensure compliance to customer PO requirements, producing customer quality documentation and handling customer quality issues and non-conformance. You will be responsible for: • reviewing process and quality release documents to ensure compliance to customer PO requirements. • producing customer quality documentation. • handling customer quality issues and non-conformance. You will need: • A good understanding of Quality Procedures. • Excellent attention to detail and organisation skills. • Excellent knowledge of Excel, Word and Windows-based data systems. • Excellent communication and liaison skills - both written and verbal. • Ability to work to deadlines and work under pressure. Interested in this exciting opportunity? Apply now! Share this job This job has expired. You can still send us your CV and we'll match you with similar roles.

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