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head of training assets estate
Hays
Head of Risk & Compliance
Hays
Head of Risk & Compliance - International Conglomerate - Up to £130,000 - London Your new company They are a large conglomerate that are setting up operations in the UK. The organisation is in it infancy, having begun operations 2 years ago, over this period they have grown rapidly. They primarily operate in the Automotive, Real Estate and Investment space, although there could be scope for their business lines to grow over the coming years. Your new role As the Head of Risk & Compliance you will be tasked with setting up the function and will gain exposure to a wide range of Risk & Compliance areas. This will include creating business wide policies and procedures on topics such as Bribery and Corruption, Ethics, AML. You will be responsible for implementing comprehensive risk management strategies to protect the company's assets, uphold its reputation, and ensure business continuity. This role involves the continuous monitoring of regulatory changes and the assessment of their implications on the organisation's operations. The successful candidate will oversee the design, implementation, and rigorous testing of internal controls and governance policies, ensuring they align with both local and international standards. A key part of the role includes developing and delivering ongoing compliance and risk management training programs tailored to employees at all levels of the organisation. Additionally, the role will involve managing third-party risk assessments and ensuring full compliance with established vendor management policies and procedures. What you'll need to succeed At least 10 years in the Risk & Compliance space and 5 years in a leadership role. In-depth knowledge of a international compliance frameworks. Previous experience setting up Compliance functions. Strong stakeholder management skills. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 17, 2025
Full time
Head of Risk & Compliance - International Conglomerate - Up to £130,000 - London Your new company They are a large conglomerate that are setting up operations in the UK. The organisation is in it infancy, having begun operations 2 years ago, over this period they have grown rapidly. They primarily operate in the Automotive, Real Estate and Investment space, although there could be scope for their business lines to grow over the coming years. Your new role As the Head of Risk & Compliance you will be tasked with setting up the function and will gain exposure to a wide range of Risk & Compliance areas. This will include creating business wide policies and procedures on topics such as Bribery and Corruption, Ethics, AML. You will be responsible for implementing comprehensive risk management strategies to protect the company's assets, uphold its reputation, and ensure business continuity. This role involves the continuous monitoring of regulatory changes and the assessment of their implications on the organisation's operations. The successful candidate will oversee the design, implementation, and rigorous testing of internal controls and governance policies, ensuring they align with both local and international standards. A key part of the role includes developing and delivering ongoing compliance and risk management training programs tailored to employees at all levels of the organisation. Additionally, the role will involve managing third-party risk assessments and ensuring full compliance with established vendor management policies and procedures. What you'll need to succeed At least 10 years in the Risk & Compliance space and 5 years in a leadership role. In-depth knowledge of a international compliance frameworks. Previous experience setting up Compliance functions. Strong stakeholder management skills. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Senior Tax Manager Investment Tax Europe/APAC
Partners Group
Select how often (in days) to receive an alert: Location: London, GB Baar, CH We are one of the largest global private markets investment managers, serving over 800 institutional investors worldwide. We have USD 152 billion in assets under management and more than 1800 professionals across 21offices worldwide. Partners Group is an equal opportunity employer committed to cultural diversity. What it's about In this role, you will join our dynamic team of investment tax professionals overseeing all tax aspects of our private market investment activities across Europe and APAC. This is a unique opportunity to gain broad exposure to international tax matters within a leading global investment firm. The role can be based in either London or Zug, Switzerland. Your responsibilities: Support investment teams on high-impact tax matters on transactions across all asset classes (Private Equity, Infrastructure, Real Estate, Private Credit and Royalties). Manage tax due diligence, structuring and exit planning for complex direct and fund-of-fund transactionsin Europe. Support the Head of Investment Tax and team members on strategic tax initiatives and monitor tax legislative developments across Europe. Manage external tax advisors, oversee their deliverables and performance, and further strengthen our operating model. Take a proactive role in developing and implementing tax value creation frameworks for our portfolio companies. Provide tax training to investment, legal and other internal teams. Optionally, support the tax structuring of products and funds for institutional and private investors. What we expect This exciting opportunity arises for candidates with the following qualifications and experience: 8 to 12 years of relevant experience in a top-tier tax advisory or law firm, or as in-house tax counsel at a major investment fund. Strong expertise in European transaction tax matters. Experience in tax matters related to investment funds and their investors. Excellent analytical and communication skills, high attention to details, and a strong grasp of legal, financial and commercial aspects of tax work. Top academic credentials in Business Administration, Finance, Tax, Law or a related field, along with an advanced tax qualification. Fluency in English; German is a plus. What we offer Partners Group is a global financial institution that retains the culture, pace and agility of a start-up. As a growing firm, we are committed to attracting, developing and retaining the very best talent, by offering a workplace where results are truly recognized and rewarded. We offer a fantastic opportunity for you to grow: Professional, international working environment. Challenging, rewarding career within a growing company. Collaborative environment, with on-the-job training and mentorship opportunities. One-month sabbatical after every five years of service. Competitive compensation with a performance-based model. Education assistance program. Fun office and team events, including volunteer opportunities to connect with and help our local communities. Please be aware, fraudsters may pose as Partners Group recruiters. All g enuine representatives can be identified by a verified sign on their LinkedIn profiles. If you suspect fraud or have doubts, contact us immediately at
Jul 17, 2025
Full time
Select how often (in days) to receive an alert: Location: London, GB Baar, CH We are one of the largest global private markets investment managers, serving over 800 institutional investors worldwide. We have USD 152 billion in assets under management and more than 1800 professionals across 21offices worldwide. Partners Group is an equal opportunity employer committed to cultural diversity. What it's about In this role, you will join our dynamic team of investment tax professionals overseeing all tax aspects of our private market investment activities across Europe and APAC. This is a unique opportunity to gain broad exposure to international tax matters within a leading global investment firm. The role can be based in either London or Zug, Switzerland. Your responsibilities: Support investment teams on high-impact tax matters on transactions across all asset classes (Private Equity, Infrastructure, Real Estate, Private Credit and Royalties). Manage tax due diligence, structuring and exit planning for complex direct and fund-of-fund transactionsin Europe. Support the Head of Investment Tax and team members on strategic tax initiatives and monitor tax legislative developments across Europe. Manage external tax advisors, oversee their deliverables and performance, and further strengthen our operating model. Take a proactive role in developing and implementing tax value creation frameworks for our portfolio companies. Provide tax training to investment, legal and other internal teams. Optionally, support the tax structuring of products and funds for institutional and private investors. What we expect This exciting opportunity arises for candidates with the following qualifications and experience: 8 to 12 years of relevant experience in a top-tier tax advisory or law firm, or as in-house tax counsel at a major investment fund. Strong expertise in European transaction tax matters. Experience in tax matters related to investment funds and their investors. Excellent analytical and communication skills, high attention to details, and a strong grasp of legal, financial and commercial aspects of tax work. Top academic credentials in Business Administration, Finance, Tax, Law or a related field, along with an advanced tax qualification. Fluency in English; German is a plus. What we offer Partners Group is a global financial institution that retains the culture, pace and agility of a start-up. As a growing firm, we are committed to attracting, developing and retaining the very best talent, by offering a workplace where results are truly recognized and rewarded. We offer a fantastic opportunity for you to grow: Professional, international working environment. Challenging, rewarding career within a growing company. Collaborative environment, with on-the-job training and mentorship opportunities. One-month sabbatical after every five years of service. Competitive compensation with a performance-based model. Education assistance program. Fun office and team events, including volunteer opportunities to connect with and help our local communities. Please be aware, fraudsters may pose as Partners Group recruiters. All g enuine representatives can be identified by a verified sign on their LinkedIn profiles. If you suspect fraud or have doubts, contact us immediately at
Landmarc Support Services
Senior Project Manager
Landmarc Support Services Tisbury, Wiltshire
Job Introduction Following the recent award of the £560m, 7(+3) year, Training Estate Support Contract (TESC), Landmarc is looking to further strengthen the technical streams of the business. The head office Programme Delivery team are looking to build upon the unprecedented success of recent years by restructuring and growing to implement an increased focus on project assurance across a diverse portfolio for our MOD Defence Training Estate customer. An exciting opportunity has arisen for a Senior Project Manager with a strong technical background to join our team. Job Introduction As Senior Project Manager, you will take the lead on carrying out project assurance, delivering feasibility studies, concept and detailed designs for multi million pound schemes across an extensive and diverse estate. You will be the business lead for delivery of sustainable energy solutions with an initial focus on Kitchen dining facilities, Solar PV and Electric Vehicle Charging Infrastructure. You will develop and refine the client brief, establish preferred options and be responsible for aspects of CDM compliance. You will champion government soft landings by engaging with and managing key stakeholders throughout the project life cycle. You will oversee and review supply chain design and compliance including project planning, liaison with statutory bodies, identifying and managing project risks, minimising through-life costs and achieving sustainability targets. The role is based at Westdown Camp on the Western edge of Salisbury Plain and has the ability to allow flexible working where applicable. Attendance at sites anywhere across our 6 regional teams in England, Scotland, Wales and Northern Ireland will be required to varying degrees as you support project delivery. Main Responsibilities Provide assurance to regional teams during the project delivery phase as part of the Project Assurance Team carrying out stage gate reviews of technical submissions. Be the lead for renewable energy initiatives as we act as the intelligent industry partner for our customer. Deliver various outputs to ensure the business fulfils its role under CDM Regulations. Collation and preparation of tender documentation. Manage and communicate effectively with a variety of complex stakeholders. Delivery of outputs using various software tools including ASite, MS Excel and MS Project The Ideal Candidate A depth of Project Management experience backed up by a formal Level 5 qualification (HND), or higher, in a Mechanical, Electrical or Building services field. Knowledge of construction health and safety such as CDM Regulations, COSHH, LOLER, PUWER, Legionella and Asbestos. A Project Management qualification such as PRINCE2, MSP, APM PMQ, etc. Membership of a Project Management or building services related professional body such as APM, IET, CIBSE etc. Demonstrable knowledge of construction contract management including the tender process (NEC preferred). Demonstrable understanding of risk management. Knowledge of Building Regulations and Standards including those covering Scotland and Northern Ireland where applicable. The ability to monitor and communicate project financial performance and administration for all assigned projects Workload scheduling and work order processes in a multi- tasking environment It is desirable to have experience of working within the Defence environment It is desirable to have knowledge of the MoD Defence Contracts Join Landmarc and Enjoy a Competitive Salary Plus Outstanding Benefits! At Landmarc, we value our employees and go beyond just offering a competitive salary. We're proud to provide a range of exceptional benefits designed to support your well-being, career growth, and work-life balance. Here are just some of the highlights: Pension Join our company stakeholder pension scheme, with contributions of up to 8% of your salary from Landmarc. Generous Holiday Entitlement Enjoy 25 days of annual leave pro-rata. Your holiday allowance grows with your continued service. Want more time off? You can purchase up to 10 additional days each year for greater flexibility. Other Amazing Benefits Edenred Savings Scheme: Unlock exclusive discounts and savings for you and your family. Annual Salary Review: Conducted in consultation with our recognised Trade Unions to ensure fairness. Life Assurance: Insured for three times your annual salary to provide peace of mind for your loved ones. Health Cash Plan: Access health benefits for you and your family (add up to four children under 24 to your policy). Professional Development: Reimbursement of professional fees and support for ongoing training. Family-Friendly Policies: Supporting you during life's important moments. Sick Pay: Sick pay starts after just 6 months of service. At Landmarc, we don't just offer benefits - we invest in your future, your well-being, and your career. Join us today and take advantage of everything we have to offer! About the Company Landmarc provides the support services that enable Armed Forces from around the world to prepare for frontline military operations across the UK Defence Training Estate (DTE). This includes maintaining and delivering safe and sustainable infrastructure, managing and operating training areas and ranges and delivering multi-million pound projects to improve vital training assets. By joining Landmarc you will be supporting our vision to provide the best training experience we can for our Armed Forces. We are the first and only Special Purpose Vehicle to be contracted by the Ministry of Defence (MOD) as their Industry Partner on the UK Defence Training Estate and the only company that is solely dedicated to the UK DTE, delivering essential support services since 2003.
Jul 17, 2025
Full time
Job Introduction Following the recent award of the £560m, 7(+3) year, Training Estate Support Contract (TESC), Landmarc is looking to further strengthen the technical streams of the business. The head office Programme Delivery team are looking to build upon the unprecedented success of recent years by restructuring and growing to implement an increased focus on project assurance across a diverse portfolio for our MOD Defence Training Estate customer. An exciting opportunity has arisen for a Senior Project Manager with a strong technical background to join our team. Job Introduction As Senior Project Manager, you will take the lead on carrying out project assurance, delivering feasibility studies, concept and detailed designs for multi million pound schemes across an extensive and diverse estate. You will be the business lead for delivery of sustainable energy solutions with an initial focus on Kitchen dining facilities, Solar PV and Electric Vehicle Charging Infrastructure. You will develop and refine the client brief, establish preferred options and be responsible for aspects of CDM compliance. You will champion government soft landings by engaging with and managing key stakeholders throughout the project life cycle. You will oversee and review supply chain design and compliance including project planning, liaison with statutory bodies, identifying and managing project risks, minimising through-life costs and achieving sustainability targets. The role is based at Westdown Camp on the Western edge of Salisbury Plain and has the ability to allow flexible working where applicable. Attendance at sites anywhere across our 6 regional teams in England, Scotland, Wales and Northern Ireland will be required to varying degrees as you support project delivery. Main Responsibilities Provide assurance to regional teams during the project delivery phase as part of the Project Assurance Team carrying out stage gate reviews of technical submissions. Be the lead for renewable energy initiatives as we act as the intelligent industry partner for our customer. Deliver various outputs to ensure the business fulfils its role under CDM Regulations. Collation and preparation of tender documentation. Manage and communicate effectively with a variety of complex stakeholders. Delivery of outputs using various software tools including ASite, MS Excel and MS Project The Ideal Candidate A depth of Project Management experience backed up by a formal Level 5 qualification (HND), or higher, in a Mechanical, Electrical or Building services field. Knowledge of construction health and safety such as CDM Regulations, COSHH, LOLER, PUWER, Legionella and Asbestos. A Project Management qualification such as PRINCE2, MSP, APM PMQ, etc. Membership of a Project Management or building services related professional body such as APM, IET, CIBSE etc. Demonstrable knowledge of construction contract management including the tender process (NEC preferred). Demonstrable understanding of risk management. Knowledge of Building Regulations and Standards including those covering Scotland and Northern Ireland where applicable. The ability to monitor and communicate project financial performance and administration for all assigned projects Workload scheduling and work order processes in a multi- tasking environment It is desirable to have experience of working within the Defence environment It is desirable to have knowledge of the MoD Defence Contracts Join Landmarc and Enjoy a Competitive Salary Plus Outstanding Benefits! At Landmarc, we value our employees and go beyond just offering a competitive salary. We're proud to provide a range of exceptional benefits designed to support your well-being, career growth, and work-life balance. Here are just some of the highlights: Pension Join our company stakeholder pension scheme, with contributions of up to 8% of your salary from Landmarc. Generous Holiday Entitlement Enjoy 25 days of annual leave pro-rata. Your holiday allowance grows with your continued service. Want more time off? You can purchase up to 10 additional days each year for greater flexibility. Other Amazing Benefits Edenred Savings Scheme: Unlock exclusive discounts and savings for you and your family. Annual Salary Review: Conducted in consultation with our recognised Trade Unions to ensure fairness. Life Assurance: Insured for three times your annual salary to provide peace of mind for your loved ones. Health Cash Plan: Access health benefits for you and your family (add up to four children under 24 to your policy). Professional Development: Reimbursement of professional fees and support for ongoing training. Family-Friendly Policies: Supporting you during life's important moments. Sick Pay: Sick pay starts after just 6 months of service. At Landmarc, we don't just offer benefits - we invest in your future, your well-being, and your career. Join us today and take advantage of everything we have to offer! About the Company Landmarc provides the support services that enable Armed Forces from around the world to prepare for frontline military operations across the UK Defence Training Estate (DTE). This includes maintaining and delivering safe and sustainable infrastructure, managing and operating training areas and ranges and delivering multi-million pound projects to improve vital training assets. By joining Landmarc you will be supporting our vision to provide the best training experience we can for our Armed Forces. We are the first and only Special Purpose Vehicle to be contracted by the Ministry of Defence (MOD) as their Industry Partner on the UK Defence Training Estate and the only company that is solely dedicated to the UK DTE, delivering essential support services since 2003.
Assistant Manager
Greystar Worldwide, LLC
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit . JOB DESCRIPTION SUMMARY The Assistant Manager is responsible for coordinating and delivering the leasing and reservations activities and assisting the Community Manager in the day to day management of this portfolio to achieve budgeted revenue, occupancy priorities, resident retention and leasing goals and objectives. JOB DESCRIPTION Key Role Responsibilities Acts as a role model at all times by demonstrating the core values. Responsible for viewing activities ensuring that the Property meets the required Company standards, follow up calls are carried out and feedback is received following all viewings. Actively participates in the leasing process by generating and monitoring traffic, qualifying prospects, preparing tenancy documentation, and completing move-in/move-out and notice to vacate procedures in accordance with established policies and procedures. Uses the Company's property systems to generate sales and leasing reports and monitors unit availability data and ensuring it is accurate and up to date. Actively seeks interaction and contact with residents to proactively seek to improve service delivery. Oversees on-site enquiries, ensuring an appropriate inventory of "ready" apartments, recommending rent pricing and concessions, and monitoring the day-to-day sales and leasing activities. Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities. Stays informed about current market and competitor conditions that may impact the community's occupancy and results. Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints and taking appropriate action to resolve and address service issues. Co-ordinates the tenancy management process by making periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement. Monitors payments and chases outstanding rent arrears following rent collection processes to meet business goals whilst promoting tenancy extensions and other revenue streams. Works with the maintenance team to ensure the physical aspects of the community meet the Company's standards for overall appearance and co-ordinates and inspects show flats for market alignment and touring prospective residents. Promotes investor satisfaction and retention through timely reporting about the performance of the properties, and responds quickly and with urgency to client/owner concerns, questions, issues, and requests. Reviews and analyses financial and other operational reports to identify and resolve issues impacting leasing performance, and accesses the Company's internal resources as needed to support solutions. Acts up covering the Community Manager responsibilities' in his or her absence ensuring work is organised and executed in line with Greystar expectations. Participates where required in an on call roster to provide out of hours emergency support for the Community. Ensures the operation of the Community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings. About You Good level of general education. Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. Proficiency in using property operations software. Training will however, be provided. Experience of successfully driving leasing/sales performance and managing operations including P&L responsibility and budget monitoring within the property sector or similar environment. Detailed knowledge of Landlord/Tenant Legislation A strong team player but capable of working autonomously and taking ownership. Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. Fluent English verbal and written communication skills. Excellent organisation skills with the ability to multi task and prioritise. Numerical skills necessary to complete the above activities. Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.
Jul 17, 2025
Full time
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit . JOB DESCRIPTION SUMMARY The Assistant Manager is responsible for coordinating and delivering the leasing and reservations activities and assisting the Community Manager in the day to day management of this portfolio to achieve budgeted revenue, occupancy priorities, resident retention and leasing goals and objectives. JOB DESCRIPTION Key Role Responsibilities Acts as a role model at all times by demonstrating the core values. Responsible for viewing activities ensuring that the Property meets the required Company standards, follow up calls are carried out and feedback is received following all viewings. Actively participates in the leasing process by generating and monitoring traffic, qualifying prospects, preparing tenancy documentation, and completing move-in/move-out and notice to vacate procedures in accordance with established policies and procedures. Uses the Company's property systems to generate sales and leasing reports and monitors unit availability data and ensuring it is accurate and up to date. Actively seeks interaction and contact with residents to proactively seek to improve service delivery. Oversees on-site enquiries, ensuring an appropriate inventory of "ready" apartments, recommending rent pricing and concessions, and monitoring the day-to-day sales and leasing activities. Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities. Stays informed about current market and competitor conditions that may impact the community's occupancy and results. Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints and taking appropriate action to resolve and address service issues. Co-ordinates the tenancy management process by making periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement. Monitors payments and chases outstanding rent arrears following rent collection processes to meet business goals whilst promoting tenancy extensions and other revenue streams. Works with the maintenance team to ensure the physical aspects of the community meet the Company's standards for overall appearance and co-ordinates and inspects show flats for market alignment and touring prospective residents. Promotes investor satisfaction and retention through timely reporting about the performance of the properties, and responds quickly and with urgency to client/owner concerns, questions, issues, and requests. Reviews and analyses financial and other operational reports to identify and resolve issues impacting leasing performance, and accesses the Company's internal resources as needed to support solutions. Acts up covering the Community Manager responsibilities' in his or her absence ensuring work is organised and executed in line with Greystar expectations. Participates where required in an on call roster to provide out of hours emergency support for the Community. Ensures the operation of the Community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings. About You Good level of general education. Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. Proficiency in using property operations software. Training will however, be provided. Experience of successfully driving leasing/sales performance and managing operations including P&L responsibility and budget monitoring within the property sector or similar environment. Detailed knowledge of Landlord/Tenant Legislation A strong team player but capable of working autonomously and taking ownership. Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. Fluent English verbal and written communication skills. Excellent organisation skills with the ability to multi task and prioritise. Numerical skills necessary to complete the above activities. Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.
Agricultural and Farming Jobs
Head of Maintenance
Agricultural and Farming Jobs
Head of Maintenance - Private Rural Estate This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. Are you a hands-on estate professional with experience in land, livestock, and operational management? Do you thrive in a leadership role while remaining practically involved in the day-to-day operations? Are you excited by the opportunity to lead the upkeep and development of a high-standard 340-acre countryside estate? Location of the Job: Surrey Salary and Benefits Package: Competitive Salary - 30,000 to 40,000 depending on experience Accommodation available 31 days paid annual leave per year Company pension and bonus schemes Support for training and career development Varied, rewarding work on a high-quality estate Office space, company phone, and other benefits Team hospitality days and staff recognition events Additional Information: This is a permanent, full-time role - accommodation to be discussed at interview Working hours: Monday to Friday, 7:00am - 4:30pm, with one weekend on-call in four About the Company: Our client manages a beautiful 340-acre private estate in Surrey, home to livestock, pasture, woodland, and a range of buildings and vehicles. The estate is maintained to a high standard by a dedicated team focused on presentation, efficiency, and ongoing development projects throughout the year. Head of Maintenance - The Job Role Details: As Head of Maintenance, you will lead the estate's day-to-day operations and longer-term projects, overseeing pasture management, team leadership, and livestock operations. This is a varied and hands-on role combining practical work with planning and management responsibilities. You'll play a key role in maintaining and enhancing the estate's infrastructure and natural assets. Head of Maintenance - Key Responsibilities: Manage 220 acres of permanent pasture in collaboration with other senior staff Lead and coordinate the Estate Team, overseeing rotas, HR matters, and communication Plan and deliver all aspects of estate and grounds maintenance Manage ongoing and new development projects, from woodland to paddock construction Oversee the upkeep of estate buildings and vehicle fleet Maintain livestock operations including sheep and a small pig herd Maintain farm records and support subsidy applications Support the health & safety committee and ensure compliance across the estate Be the main point of contact for estate-related issues and emergencies Head of Maintenance - Ideal Person Skills & Qualifications: You will have/be: A practical and proactive estate professional with leadership experience Passionate about countryside and estate management Experienced in pasture, machinery, livestock, and project coordination Tractor driving experience essential Organised, responsible, and confident in decision-making Able to manage a team while working hands-on when required A full UK driving licence and access to your own vehicle How to Apply: Please click on the "apply now" button. The Industry (Key Words): Head of Maintenance, Estate Manager, Rural Estate, Pasture Management, Groundskeeping, Livestock, Countryside Management, Agricultural Projects, Estate Team Leader, Surrey, Full Time, Food and Fresh Produce Jobs We thank all applicants who apply for this role. However, please be advised that only those shortlisted for an interview will be contacted. Be assured that your application will be managed in complete confidence, and your personal details will not be passed to any third party without your prior permission. About Us: Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry-leading organisations across the UK and internationally. We recruit specifically for all roles within the sectors of agriculture, farming, horticulture, food and fresh produce, veterinary, animal health, agrochemicals, machinery, technical and engineering, and specialist education.
Jul 17, 2025
Full time
Head of Maintenance - Private Rural Estate This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. Are you a hands-on estate professional with experience in land, livestock, and operational management? Do you thrive in a leadership role while remaining practically involved in the day-to-day operations? Are you excited by the opportunity to lead the upkeep and development of a high-standard 340-acre countryside estate? Location of the Job: Surrey Salary and Benefits Package: Competitive Salary - 30,000 to 40,000 depending on experience Accommodation available 31 days paid annual leave per year Company pension and bonus schemes Support for training and career development Varied, rewarding work on a high-quality estate Office space, company phone, and other benefits Team hospitality days and staff recognition events Additional Information: This is a permanent, full-time role - accommodation to be discussed at interview Working hours: Monday to Friday, 7:00am - 4:30pm, with one weekend on-call in four About the Company: Our client manages a beautiful 340-acre private estate in Surrey, home to livestock, pasture, woodland, and a range of buildings and vehicles. The estate is maintained to a high standard by a dedicated team focused on presentation, efficiency, and ongoing development projects throughout the year. Head of Maintenance - The Job Role Details: As Head of Maintenance, you will lead the estate's day-to-day operations and longer-term projects, overseeing pasture management, team leadership, and livestock operations. This is a varied and hands-on role combining practical work with planning and management responsibilities. You'll play a key role in maintaining and enhancing the estate's infrastructure and natural assets. Head of Maintenance - Key Responsibilities: Manage 220 acres of permanent pasture in collaboration with other senior staff Lead and coordinate the Estate Team, overseeing rotas, HR matters, and communication Plan and deliver all aspects of estate and grounds maintenance Manage ongoing and new development projects, from woodland to paddock construction Oversee the upkeep of estate buildings and vehicle fleet Maintain livestock operations including sheep and a small pig herd Maintain farm records and support subsidy applications Support the health & safety committee and ensure compliance across the estate Be the main point of contact for estate-related issues and emergencies Head of Maintenance - Ideal Person Skills & Qualifications: You will have/be: A practical and proactive estate professional with leadership experience Passionate about countryside and estate management Experienced in pasture, machinery, livestock, and project coordination Tractor driving experience essential Organised, responsible, and confident in decision-making Able to manage a team while working hands-on when required A full UK driving licence and access to your own vehicle How to Apply: Please click on the "apply now" button. The Industry (Key Words): Head of Maintenance, Estate Manager, Rural Estate, Pasture Management, Groundskeeping, Livestock, Countryside Management, Agricultural Projects, Estate Team Leader, Surrey, Full Time, Food and Fresh Produce Jobs We thank all applicants who apply for this role. However, please be advised that only those shortlisted for an interview will be contacted. Be assured that your application will be managed in complete confidence, and your personal details will not be passed to any third party without your prior permission. About Us: Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry-leading organisations across the UK and internationally. We recruit specifically for all roles within the sectors of agriculture, farming, horticulture, food and fresh produce, veterinary, animal health, agrochemicals, machinery, technical and engineering, and specialist education.
i-Jobs
Corporate Compliance Manager
i-Jobs Gosport, Hampshire
Corporate Compliance Manager Location: Gosport Town Hall, PO12 1EB Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 356.01 per day Job Ref: (phone number removed) Responsibilities Ensure statutory compliance duties are met for nearly 3,000 HRA residential dwellings and approximately 500 corporate assets. Manage and develop staff responsible for compliance activities. Strive for 100% compliance in all service areas and improve service delivery. Maintain accurate, robust compliance certification and documentation. Support management of staff and service budgets effectively. Develop, implement, monitor, and review compliance policies and procedures. Stay updated with legislative changes to ensure statutory duties are met. Facilitate training and support to ensure staff understanding of compliance activities. Lead procurement of strategic service contracts and frameworks for compliance service areas. Ensure effective management of mechanical and electrical service and repair contracts. Collaborate with Heads of Service to support service delivery needs through compliance activities. Inform capital works programs through servicing and repair compliance demand. Provide compliance-related advice across Property Services and the wider Council. Ensure economic sustainability while meeting service and customer needs for assets. Horizon scan industry changes to identify emergent issues and ensure suitable responses. Assume the role of Responsible Person/Deputy Responsible Person for Water Safety. Person Specification Proven experience in compliance management within property services. Strong leadership and team management skills. Excellent understanding of statutory compliance requirements and industry regulations. Ability to develop and implement effective policies and procedures. Strong communication and interpersonal skills for collaboration across departments. Proficient in managing budgets and resources effectively. Ability to stay informed about industry changes and legislative updates. Experience in procurement and contract management. Strong problem-solving skills and ability to respond to emergencies. Commitment to ensuring safety and compliance in all service areas. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed. About this facility:
Jul 16, 2025
Contractor
Corporate Compliance Manager Location: Gosport Town Hall, PO12 1EB Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 356.01 per day Job Ref: (phone number removed) Responsibilities Ensure statutory compliance duties are met for nearly 3,000 HRA residential dwellings and approximately 500 corporate assets. Manage and develop staff responsible for compliance activities. Strive for 100% compliance in all service areas and improve service delivery. Maintain accurate, robust compliance certification and documentation. Support management of staff and service budgets effectively. Develop, implement, monitor, and review compliance policies and procedures. Stay updated with legislative changes to ensure statutory duties are met. Facilitate training and support to ensure staff understanding of compliance activities. Lead procurement of strategic service contracts and frameworks for compliance service areas. Ensure effective management of mechanical and electrical service and repair contracts. Collaborate with Heads of Service to support service delivery needs through compliance activities. Inform capital works programs through servicing and repair compliance demand. Provide compliance-related advice across Property Services and the wider Council. Ensure economic sustainability while meeting service and customer needs for assets. Horizon scan industry changes to identify emergent issues and ensure suitable responses. Assume the role of Responsible Person/Deputy Responsible Person for Water Safety. Person Specification Proven experience in compliance management within property services. Strong leadership and team management skills. Excellent understanding of statutory compliance requirements and industry regulations. Ability to develop and implement effective policies and procedures. Strong communication and interpersonal skills for collaboration across departments. Proficient in managing budgets and resources effectively. Ability to stay informed about industry changes and legislative updates. Experience in procurement and contract management. Strong problem-solving skills and ability to respond to emergencies. Commitment to ensuring safety and compliance in all service areas. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed. About this facility:
Hospitality Experience Manager
Colliers International Deutschland Holding GmbH
Company Description Colliers is a global leader in commercial real estate services, providing strategic solutions to occupiers, developers, and investors at local, national, and international levels. Our services include brokerage sales and leasing, real estate management, valuation, consulting, project management, project marketing, and research. We operate across core sectors such as office, industrial, retail, and hotel, as well as a range of specialized property types. Colliers UK is headquartered in London, with over 1,200 professionals across 16 offices in the UK and Ireland. Job Description CUSTOMER EXPERIENCE Basics done better - ensure the fundamentals of customer services, as outlined in Colliers 'Beyond' procedures and guidelines, are followed and delivered to the highest standards. Obtain and evaluate CX feedback from customers, guests and stakeholders, draft improvement action plans. Launch & maintain property social media handles, create a social media content planner for each asset. Design and carry out occupier and guest satisfaction surveys, as well as mystery shopper audits. Carry out CX assessments at each property as specified Lead by example and demonstrate best practices for all Beyond teams to follow and adhere. Track, oversee and optimise all customer interactions across beyond assets to build strong relationships with all stakeholders (internal & external). Maintain and up to date beyond service overview file Make arrangements/book - travel, accommodation, F&B, meeting rooms etc as requested Research and source products and services as per business/client needs, submit costs proposals - managing expectations. Mapping customer journeys in order to identify CX enhancement opportunities COMMUNITY SUCCESS Creating bespoke site plans and executing community, customer & social value engagement initiatives to elevate all customer interactions and build strong and loyal relationships. Responsible for overall content/engagement (events, activities, amenities, social media) plans for properties across the Beyond portfolio. Carry out walk arounds and inspections as appropriate when visiting sites, personally engaging with the customers. Conducting monthly documented 121s with each onsite team member, ensure all CX managers attend to discuss the engagement plans, social value data, success stories, feedback. Achieving the highest occupier satisfaction ratings for beyond services. Building a strong supplier database for occupier & community engagement events/activities Maintaining and producing CX specified reports (pre and post engagement plans execution data), illustrating operational statistics/data etc. Actively contribute towards ESG targets geared towards transforming the Beyond Portfolio for sound environmental performance and wellbeing. Recording and reporting success stories/case studies Regularly meet CX Managers on-site, especially on key event days to ensure the highest quality of service is delivered, interact, and engage with occupiers, guests etc. Responsible for managing the Beyond direct recruitment process (job adverts, phone screening, interviews etc) Ensure all CX managers draft a monthly social media report, review, and evaluate the quality assurance of the content. Ensure all SOPs are signed and sent back for approval. Identify and propose new initiatives to enhance CX Digital Marketing: Carry out any marketing tasks and produce digital content design as required -newsletters, proposals, MS office & canva, infographics - brand alignment Design and maintain the CX Team Channel content Vlogs/Blogs - deliver vlogs and blogs as specified Ensure any new beyond assets are mobilized as per the standards Commercial Awareness & Value Add You actively look for best practice ways of working, encouraging CX team interactions with clients, customers, guests, and stakeholders. You are confidently able to execute Beyond: Front of House department's onsite succession plan. Commercial Acumen - Market conditions + expectations + product/service + cost Hospitality/events & digital marketing experience essential Innovative Thinking & Agility You display creative and innovative thinking to deliver best in class CX. You will demonstrate a sense of urgency. Communication & Managing Expectations You actively listen and interpret key information from and to clients, customers, colleagues, and service partners. You manage and exceed expectations by prioritising tasks. You can tailor your message to different stakeholders to ensure that the correct message is received. You will strive to anticipate needs and exceed expectations. You will communicate to provide required information as well as offer prompt resolutions. Qualifications Service Excellence At least 1 year of experience managing digital campaigns and events, with a grasp of social media platforms and community engagement. Minimum of 2 years' experience in a Front of House Manager role within a hospitality or guest-facing environment. You demonstrate and role model the key behaviours of service excellence. You continually go above and beyond the expectation of your team and stakeholders. You preempt the work required ensuring you are always delivering high levels of service. High Quality Work You continuously look to improve the quality of your work and ensure quality control. You demonstrate excellent organizational and time management skills. Productivity & Efficiency You challenge where you see that time is wasted and tasks could be delivered more efficiently by focusing your energy on those tasks that are within your control. Possess excellent oral and written communication skills. Ability to produce detailed CX reports. Collaboration You have strong trusting relationships and promote a culture of information sharing and cross working relationships. You will create a positive and collaborative working environment. Additional Information Service Excellence You are results and impact focused and go the extra mile to deliver the best CX. You show reliance, even when under pressure and during challenging times. You have an excellent change management mindset. Be flexible and open minded to positively adapt to any reasonable changes to your role proposed by your line manager and/or the Client. Personal Development You actively request, take on board and action any feedback to develop, as well as provide positive and constructive feedback to CX team. You seek out and attend relevant personal and professional development such as training courses, new projects, and assignments. Professional Conduct & Integrity You are aware and can identify where professional conduct and integrity should be challenged, and act as a role model and advocate Colliers values. Diversity & Inclusion You are involved in the Balance in Business initiatives for the organization and promote a culture of inclusivity free of bias, calling out inappropriate behaviours and conduct. Community You represent Colliers in community groups at internal and external events and look at how your CX team can have an impact to the wider internal and external community.
Jul 16, 2025
Full time
Company Description Colliers is a global leader in commercial real estate services, providing strategic solutions to occupiers, developers, and investors at local, national, and international levels. Our services include brokerage sales and leasing, real estate management, valuation, consulting, project management, project marketing, and research. We operate across core sectors such as office, industrial, retail, and hotel, as well as a range of specialized property types. Colliers UK is headquartered in London, with over 1,200 professionals across 16 offices in the UK and Ireland. Job Description CUSTOMER EXPERIENCE Basics done better - ensure the fundamentals of customer services, as outlined in Colliers 'Beyond' procedures and guidelines, are followed and delivered to the highest standards. Obtain and evaluate CX feedback from customers, guests and stakeholders, draft improvement action plans. Launch & maintain property social media handles, create a social media content planner for each asset. Design and carry out occupier and guest satisfaction surveys, as well as mystery shopper audits. Carry out CX assessments at each property as specified Lead by example and demonstrate best practices for all Beyond teams to follow and adhere. Track, oversee and optimise all customer interactions across beyond assets to build strong relationships with all stakeholders (internal & external). Maintain and up to date beyond service overview file Make arrangements/book - travel, accommodation, F&B, meeting rooms etc as requested Research and source products and services as per business/client needs, submit costs proposals - managing expectations. Mapping customer journeys in order to identify CX enhancement opportunities COMMUNITY SUCCESS Creating bespoke site plans and executing community, customer & social value engagement initiatives to elevate all customer interactions and build strong and loyal relationships. Responsible for overall content/engagement (events, activities, amenities, social media) plans for properties across the Beyond portfolio. Carry out walk arounds and inspections as appropriate when visiting sites, personally engaging with the customers. Conducting monthly documented 121s with each onsite team member, ensure all CX managers attend to discuss the engagement plans, social value data, success stories, feedback. Achieving the highest occupier satisfaction ratings for beyond services. Building a strong supplier database for occupier & community engagement events/activities Maintaining and producing CX specified reports (pre and post engagement plans execution data), illustrating operational statistics/data etc. Actively contribute towards ESG targets geared towards transforming the Beyond Portfolio for sound environmental performance and wellbeing. Recording and reporting success stories/case studies Regularly meet CX Managers on-site, especially on key event days to ensure the highest quality of service is delivered, interact, and engage with occupiers, guests etc. Responsible for managing the Beyond direct recruitment process (job adverts, phone screening, interviews etc) Ensure all CX managers draft a monthly social media report, review, and evaluate the quality assurance of the content. Ensure all SOPs are signed and sent back for approval. Identify and propose new initiatives to enhance CX Digital Marketing: Carry out any marketing tasks and produce digital content design as required -newsletters, proposals, MS office & canva, infographics - brand alignment Design and maintain the CX Team Channel content Vlogs/Blogs - deliver vlogs and blogs as specified Ensure any new beyond assets are mobilized as per the standards Commercial Awareness & Value Add You actively look for best practice ways of working, encouraging CX team interactions with clients, customers, guests, and stakeholders. You are confidently able to execute Beyond: Front of House department's onsite succession plan. Commercial Acumen - Market conditions + expectations + product/service + cost Hospitality/events & digital marketing experience essential Innovative Thinking & Agility You display creative and innovative thinking to deliver best in class CX. You will demonstrate a sense of urgency. Communication & Managing Expectations You actively listen and interpret key information from and to clients, customers, colleagues, and service partners. You manage and exceed expectations by prioritising tasks. You can tailor your message to different stakeholders to ensure that the correct message is received. You will strive to anticipate needs and exceed expectations. You will communicate to provide required information as well as offer prompt resolutions. Qualifications Service Excellence At least 1 year of experience managing digital campaigns and events, with a grasp of social media platforms and community engagement. Minimum of 2 years' experience in a Front of House Manager role within a hospitality or guest-facing environment. You demonstrate and role model the key behaviours of service excellence. You continually go above and beyond the expectation of your team and stakeholders. You preempt the work required ensuring you are always delivering high levels of service. High Quality Work You continuously look to improve the quality of your work and ensure quality control. You demonstrate excellent organizational and time management skills. Productivity & Efficiency You challenge where you see that time is wasted and tasks could be delivered more efficiently by focusing your energy on those tasks that are within your control. Possess excellent oral and written communication skills. Ability to produce detailed CX reports. Collaboration You have strong trusting relationships and promote a culture of information sharing and cross working relationships. You will create a positive and collaborative working environment. Additional Information Service Excellence You are results and impact focused and go the extra mile to deliver the best CX. You show reliance, even when under pressure and during challenging times. You have an excellent change management mindset. Be flexible and open minded to positively adapt to any reasonable changes to your role proposed by your line manager and/or the Client. Personal Development You actively request, take on board and action any feedback to develop, as well as provide positive and constructive feedback to CX team. You seek out and attend relevant personal and professional development such as training courses, new projects, and assignments. Professional Conduct & Integrity You are aware and can identify where professional conduct and integrity should be challenged, and act as a role model and advocate Colliers values. Diversity & Inclusion You are involved in the Balance in Business initiatives for the organization and promote a culture of inclusivity free of bias, calling out inappropriate behaviours and conduct. Community You represent Colliers in community groups at internal and external events and look at how your CX team can have an impact to the wider internal and external community.
Head of Maintenance
Menter a Busnes
Head of Maintenance - Private Rural Estate This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. Are you a hands-on estate professional with experience in land, livestock, and operational management? Do you thrive in a leadership role while remaining practically involved in the day-to-day operations? Are you excited by the opportunity to lead the upkeep and development of a high-standard 340-acre countryside estate? Location of the Job: Surrey Salary and Benefits Package: Competitive Salary - 30,000 to 40,000 depending on experience Accommodation available 31 days paid annual leave per year Company pension and bonus schemes Support for training and career development Varied, rewarding work on a high-quality estate Office space, company phone, and other benefits Team hospitality days and staff recognition events Additional Information: This is a permanent, full-time role - accommodation to be discussed at interview Working hours: Monday to Friday, 7:00am - 4:30pm, with one weekend on-call in four About the Company: Our client manages a beautiful 340-acre private estate in Surrey, home to livestock, pasture, woodland, and a range of buildings and vehicles. The estate is maintained to a high standard by a dedicated team focused on presentation, efficiency, and ongoing development projects throughout the year. Head of Maintenance - The Job Role Details: As Head of Maintenance, you will lead the estate's day-to-day operations and longer-term projects, overseeing pasture management, team leadership, and livestock operations. This is a varied and hands-on role combining practical work with planning and management responsibilities. You'll play a key role in maintaining and enhancing the estate's infrastructure and natural assets. Head of Maintenance - Key Responsibilities: Manage 220 acres of permanent pasture in collaboration with other senior staff Lead and coordinate the Estate Team, overseeing rotas, HR matters, and communication Plan and deliver all aspects of estate and grounds maintenance Manage ongoing and new development projects, from woodland to paddock construction Oversee the upkeep of estate buildings and vehicle fleet Maintain livestock operations including sheep and a small pig herd Maintain farm records and support subsidy applications Support the health & safety committee and ensure compliance across the estate Be the main point of contact for estate-related issues and emergencies Head of Maintenance - Ideal Person Skills & Qualifications: You will have/be: A practical and proactive estate professional with leadership experience Passionate about countryside and estate management Experienced in pasture, machinery, livestock, and project coordination Tractor driving experience essential Organised, responsible, and confident in decision-making Able to manage a team while working hands-on when required A full UK driving licence and access to your own vehicle How to Apply: Please click on the "apply now" button. The Industry (Key Words): Head of Maintenance, Estate Manager, Rural Estate, Pasture Management, Groundskeeping, Livestock, Countryside Management, Agricultural Projects, Estate Team Leader, Surrey, Full Time, Food and Fresh Produce Jobs We thank all applicants who apply for this role. However, please be advised that only those shortlisted for an interview will be contacted. Be assured that your application will be managed in complete confidence, and your personal details will not be passed to any third party without your prior permission. About Us: Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry-leading organisations across the UK and internationally. We recruit specifically for all roles within the sectors of agriculture, farming, horticulture, food and fresh produce, veterinary, animal health, agrochemicals, machinery, technical and engineering, and specialist education.
Jul 13, 2025
Full time
Head of Maintenance - Private Rural Estate This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. Are you a hands-on estate professional with experience in land, livestock, and operational management? Do you thrive in a leadership role while remaining practically involved in the day-to-day operations? Are you excited by the opportunity to lead the upkeep and development of a high-standard 340-acre countryside estate? Location of the Job: Surrey Salary and Benefits Package: Competitive Salary - 30,000 to 40,000 depending on experience Accommodation available 31 days paid annual leave per year Company pension and bonus schemes Support for training and career development Varied, rewarding work on a high-quality estate Office space, company phone, and other benefits Team hospitality days and staff recognition events Additional Information: This is a permanent, full-time role - accommodation to be discussed at interview Working hours: Monday to Friday, 7:00am - 4:30pm, with one weekend on-call in four About the Company: Our client manages a beautiful 340-acre private estate in Surrey, home to livestock, pasture, woodland, and a range of buildings and vehicles. The estate is maintained to a high standard by a dedicated team focused on presentation, efficiency, and ongoing development projects throughout the year. Head of Maintenance - The Job Role Details: As Head of Maintenance, you will lead the estate's day-to-day operations and longer-term projects, overseeing pasture management, team leadership, and livestock operations. This is a varied and hands-on role combining practical work with planning and management responsibilities. You'll play a key role in maintaining and enhancing the estate's infrastructure and natural assets. Head of Maintenance - Key Responsibilities: Manage 220 acres of permanent pasture in collaboration with other senior staff Lead and coordinate the Estate Team, overseeing rotas, HR matters, and communication Plan and deliver all aspects of estate and grounds maintenance Manage ongoing and new development projects, from woodland to paddock construction Oversee the upkeep of estate buildings and vehicle fleet Maintain livestock operations including sheep and a small pig herd Maintain farm records and support subsidy applications Support the health & safety committee and ensure compliance across the estate Be the main point of contact for estate-related issues and emergencies Head of Maintenance - Ideal Person Skills & Qualifications: You will have/be: A practical and proactive estate professional with leadership experience Passionate about countryside and estate management Experienced in pasture, machinery, livestock, and project coordination Tractor driving experience essential Organised, responsible, and confident in decision-making Able to manage a team while working hands-on when required A full UK driving licence and access to your own vehicle How to Apply: Please click on the "apply now" button. The Industry (Key Words): Head of Maintenance, Estate Manager, Rural Estate, Pasture Management, Groundskeeping, Livestock, Countryside Management, Agricultural Projects, Estate Team Leader, Surrey, Full Time, Food and Fresh Produce Jobs We thank all applicants who apply for this role. However, please be advised that only those shortlisted for an interview will be contacted. Be assured that your application will be managed in complete confidence, and your personal details will not be passed to any third party without your prior permission. About Us: Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry-leading organisations across the UK and internationally. We recruit specifically for all roles within the sectors of agriculture, farming, horticulture, food and fresh produce, veterinary, animal health, agrochemicals, machinery, technical and engineering, and specialist education.
Client & Market Development Associate Manager, PE - Clean Energy
Clifford Chance Llp
Job Description The role Our market leading Private Capital practice is supported by a team of Client & Market Development (CMD) professionals who help our lawyers elevate their market profile, build the practice, retain and grow relationships and pursue and win new business opportunities with clients across Private Equity. Private Equity forms a critical part of the firm's global business strategy. This is an exciting opportunity to fill a role to support the Private Equity partners on the expansion of our clean energy transactional practice, driving revenue generation programmes focused on winning more work/pan-European / Global mandates from our Private Capital client base. The purpose of this role is to: Play a pivotal role in executing the business development and marketing strategy of our Private Equity Clean Energy Group. It's an exciting opportunity to work alongside a team of top ranked lawyers (primarily based in London) in pursuit of highly sought-after instructions across the UK and Globally. Identify, support and project manage a wide range of business development and marketing initiatives aligned to the strategy, enabling the Group to protect and strengthen its existing market profile and develop stronger trusted adviser relationships with priority clients and prospects. Work closely with the Group's Partners and Senior Associates supporting their day-to-day activities, the Head of CMD - Private Equity, the Client Development Managers for Private Equity clients, and the wider CMD and Brand, Communications & Marketing team. Although focused on Clean Energy, the role holder will be familiar with all of the 'PE Pillar' group - Buyouts, Infrastructure, Emerging Markets and Real Estate. What you will be responsible for Support the partners on the development and implementation of the clean energy annual business plan and BD budget, including regular reporting, monitoring of progress and tracking against key KPIs. Help partners monitor legal/commercial developments/assets coming to market and build successful marketing campaigns around these to win business from new and existing FI clients. Lead on the production of partner/client briefing notes, capability statements, pitches/RFPs, brochures, and other marketing materials. Play a key role in the organisation of client events and conferences working with the firm's Events team and external providers as appropriate. Lead on the preparation of key directory and award submissions to maintain and build the group's market-leading profile. Support the partners and PR/comms team on the development and implementation of the group's publicity plan to ensure the appropriate coverage of key market, practice, deal and team developments. Support partners on internal and client-facing BD and financial reports as required. Play a key internal liaison role with the wider global clean energy team, to ensure alignment with the global clean energy strategy and to support the implementation of global initiatives. Monitor competitor activity to gather intelligence on our market share, the relative strength of our European clean energy M&A brand, and new opportunities and threats. Support the partners on client relationship, matter and secondment reviews, and ensure feedback is appropriately shared with the group/relationship teams and acted upon as needed. Work with practice assistants and the BD marketing operations team to ensure partners and associates are following best practice when utilising the firm's BD systems and processes, e.g. matter capture and league table submissions, Foundation, InterAction, distribution of briefings and client communications, etc. Actively support day-to-day partner client engagement and business development activities. Create/maintain product-specific cap stats, asset teasers and other marketing materials Upkeep of product-specific marketing collateral, deal lists and lawyer bios (the latter with support from Group PAs). Help with the roll-out thought leadership projects (working with lawyers, KETL and BCM). Socialise potential business development/client engagement opportunities that you hear about with the PE Client Development Managers, the PE CMD team and partners (under the guidance of your manager). Qualifications Your experience Experience: You will have experience working in the professional services sector, ideally in a transactional practice area. Knowledge of the European clean energy sector is highly desirable. Experience of leading and managing pitches/RFPs and providing account management support. Skills: You will have the ability to work on your own initiative; multi-task; prioritise and to work to tight deadlines in a fast-paced team. Attention to detail, a proactive and positive approach and determination are all required for this role. You will also be a good team player. You will have excellent oral and written communications skills and be able to show the potential and interest to grow and take on more responsibility. Good commercial awareness of legal and financial market developments is also required. You will have an aptitude in technology and in particular the use of Microsoft Excel and Microsoft Power Point and will have the ability to access internet-based knowledge sources. Qualifications: You will be educated to degree level or equivalent. Company Description Who we are We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm's global standards with in-depth local expertise. Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That's why we're so proud of our inclusive, friendly, and team-based approach to work. Our one firm global strategy is focused on targeted growth led by the needs of our core clients, those who we can best support with the breadth and depth of Clifford Chance expertise, across the sectors and geographies, which matter most to them. You'll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they've reached out to us, we provide a world-class service every step of the way. And that's possible thanks to the entrepreneurial spirit and conscientious approach to work that you'll find across all of our teams. Whichever area of the business you join, you'll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet. Additional Information How we will support you From your first day with us, you will have varied opportunities to continuously grow and development your skills and knowledge. From formal training, informal coaching and mentoring through to skills-based and technical training and on the job learning. Hybrid Working This role follows our 'balanced' hybrid working approach and as long as business needs allow, you will be supported to work in a hybrid way with the expectation of working from the office for a minimum of 50% of your time. What we offer including our broad range of benefits and working environment When you join Clifford Chance, you will have access to a broad range of benefits to support you across many aspects of your personal and professional life including financial, wellbeing, lifestyle, and family friendly benefits. For more information on what we offer specifically in the UK, please visit our What We Offer page on our career site. Equal Opportunities At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society. We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment. We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement. Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm. Find out more about our inclusive culture here
Jul 11, 2025
Full time
Job Description The role Our market leading Private Capital practice is supported by a team of Client & Market Development (CMD) professionals who help our lawyers elevate their market profile, build the practice, retain and grow relationships and pursue and win new business opportunities with clients across Private Equity. Private Equity forms a critical part of the firm's global business strategy. This is an exciting opportunity to fill a role to support the Private Equity partners on the expansion of our clean energy transactional practice, driving revenue generation programmes focused on winning more work/pan-European / Global mandates from our Private Capital client base. The purpose of this role is to: Play a pivotal role in executing the business development and marketing strategy of our Private Equity Clean Energy Group. It's an exciting opportunity to work alongside a team of top ranked lawyers (primarily based in London) in pursuit of highly sought-after instructions across the UK and Globally. Identify, support and project manage a wide range of business development and marketing initiatives aligned to the strategy, enabling the Group to protect and strengthen its existing market profile and develop stronger trusted adviser relationships with priority clients and prospects. Work closely with the Group's Partners and Senior Associates supporting their day-to-day activities, the Head of CMD - Private Equity, the Client Development Managers for Private Equity clients, and the wider CMD and Brand, Communications & Marketing team. Although focused on Clean Energy, the role holder will be familiar with all of the 'PE Pillar' group - Buyouts, Infrastructure, Emerging Markets and Real Estate. What you will be responsible for Support the partners on the development and implementation of the clean energy annual business plan and BD budget, including regular reporting, monitoring of progress and tracking against key KPIs. Help partners monitor legal/commercial developments/assets coming to market and build successful marketing campaigns around these to win business from new and existing FI clients. Lead on the production of partner/client briefing notes, capability statements, pitches/RFPs, brochures, and other marketing materials. Play a key role in the organisation of client events and conferences working with the firm's Events team and external providers as appropriate. Lead on the preparation of key directory and award submissions to maintain and build the group's market-leading profile. Support the partners and PR/comms team on the development and implementation of the group's publicity plan to ensure the appropriate coverage of key market, practice, deal and team developments. Support partners on internal and client-facing BD and financial reports as required. Play a key internal liaison role with the wider global clean energy team, to ensure alignment with the global clean energy strategy and to support the implementation of global initiatives. Monitor competitor activity to gather intelligence on our market share, the relative strength of our European clean energy M&A brand, and new opportunities and threats. Support the partners on client relationship, matter and secondment reviews, and ensure feedback is appropriately shared with the group/relationship teams and acted upon as needed. Work with practice assistants and the BD marketing operations team to ensure partners and associates are following best practice when utilising the firm's BD systems and processes, e.g. matter capture and league table submissions, Foundation, InterAction, distribution of briefings and client communications, etc. Actively support day-to-day partner client engagement and business development activities. Create/maintain product-specific cap stats, asset teasers and other marketing materials Upkeep of product-specific marketing collateral, deal lists and lawyer bios (the latter with support from Group PAs). Help with the roll-out thought leadership projects (working with lawyers, KETL and BCM). Socialise potential business development/client engagement opportunities that you hear about with the PE Client Development Managers, the PE CMD team and partners (under the guidance of your manager). Qualifications Your experience Experience: You will have experience working in the professional services sector, ideally in a transactional practice area. Knowledge of the European clean energy sector is highly desirable. Experience of leading and managing pitches/RFPs and providing account management support. Skills: You will have the ability to work on your own initiative; multi-task; prioritise and to work to tight deadlines in a fast-paced team. Attention to detail, a proactive and positive approach and determination are all required for this role. You will also be a good team player. You will have excellent oral and written communications skills and be able to show the potential and interest to grow and take on more responsibility. Good commercial awareness of legal and financial market developments is also required. You will have an aptitude in technology and in particular the use of Microsoft Excel and Microsoft Power Point and will have the ability to access internet-based knowledge sources. Qualifications: You will be educated to degree level or equivalent. Company Description Who we are We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm's global standards with in-depth local expertise. Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That's why we're so proud of our inclusive, friendly, and team-based approach to work. Our one firm global strategy is focused on targeted growth led by the needs of our core clients, those who we can best support with the breadth and depth of Clifford Chance expertise, across the sectors and geographies, which matter most to them. You'll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they've reached out to us, we provide a world-class service every step of the way. And that's possible thanks to the entrepreneurial spirit and conscientious approach to work that you'll find across all of our teams. Whichever area of the business you join, you'll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet. Additional Information How we will support you From your first day with us, you will have varied opportunities to continuously grow and development your skills and knowledge. From formal training, informal coaching and mentoring through to skills-based and technical training and on the job learning. Hybrid Working This role follows our 'balanced' hybrid working approach and as long as business needs allow, you will be supported to work in a hybrid way with the expectation of working from the office for a minimum of 50% of your time. What we offer including our broad range of benefits and working environment When you join Clifford Chance, you will have access to a broad range of benefits to support you across many aspects of your personal and professional life including financial, wellbeing, lifestyle, and family friendly benefits. For more information on what we offer specifically in the UK, please visit our What We Offer page on our career site. Equal Opportunities At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society. We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment. We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement. Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm. Find out more about our inclusive culture here
Ministry of Justice
4654 - MoJ Property Directorate - Area Property Operations Manager (Midlands)
Ministry of Justice
Ashbourne, Birmingham, Boston, Coventry, Derby, Eccleshall, Evesham, Leicester, Lichfield, Lincoln, Market Drayton, Market Harborough, Northampton, Nottingham, Redditch, Retford, Rugby, Stafford, Stoke-on-Trent, Uttoxeter, Wolverhampton Region Midlands Closing Date 08-Jul-2025 Post Type Permanent SEO Number of jobs available 1 Reserve List 12 Months Job ID 4654 Descriptions & requirements Overview The MoJ Property Directorate is a customer focused organisation that exists to enable our customers to perform to their very best. We do this by providing high quality, easy to use services, and working environments that our customers want to work in, which support them to deliver their individual outputs efficiently.Our job is to manage one of the most diverse and complex estates in Government - hosted by the Ministry of Justice (MoJ).The MoJ Property Directorate brings together a property portfolio including Prisons, Probation, and MoJ HQ and Arm's Length Bodies. MoJ Property provides specialist services including facilities management, health and safety, fire safety and security, technical design expertise, and sustainability.We also have business management teams who support the entire Directorate and each of our partners is supported by account management teams.We are responsible for a great deal - our portfolio consists of properties valued at £8.5bn for the MoJ alone.We are part of the Government Property Profession (GPP) and through active membership and engagement we will work with the Office of Government Property to develop the maturity of the profession and also encourage our people to join the GPP. We continue to build our capability through training and recruitment, aspiring to be the best that we can be as individuals and as a directorate. We continue to deliver new ways of working across our portfolio - leading on the scale and pace of activity for central government - proposing ways to achieve, and then providing more dynamic and flexible workspace, while driving down the cost of the estate. Team Overview Are you looking for a high profile, unique, exciting and challenging opportunity to join an award-winning Property Services (PS) team that works in collaboration and partnership with our customers and suppliers? We work on a varied portfolio across the Ministry of Justice and Home Office estate, providing property services to HM Prison and Probation Service, Ministry of J ustice headquarters and supporting the H ome O ffice and its departments such as Border Force within the ports and airports. We provide both Hard and Soft Services across the UK, through our integrated supply chains to provide the best possible property services support. PS is a challenging environment in which to work, with interdependencies between the customers, suppliers and users of the estate.It requires good leadership, collaboration and excellent drive and determination. The candidate should be a self-starter, good leader, have personal resilience and excellent customer engagement skills. You will be required to deliver at pace and demonstrate effective application of service delivery management, skills, tools and techniques. If you have the passion, enthusiasm and skill to be the best Facilities Manager, then joining the Ministry of Justice Property Directorate PS Team is the place for you. Area Property Operational Managers (APOMS) are responsible for working directly with clients and suppliers, including on regular site visits, to ensure efficient and effective delivery of hard and soft FM services for their portfolio. This is a key contract management role requiring specialist knowledge, with responsibility for overseeing the delivery of the contract and works projects, for defining projects and for technical and statutory assurance. APOMs work alongside Property Operational Managers (POMs) and report directly to Regional Property Operational Managers (RPOMs) for their region. The properties allocated to the role and sometimes the account it focusses on can sometimes be altered over time to meet business demand, providing excellent development opportunities for the post holder. Job Description, Duties and Responsibilities Responsibilities will include the following: Service Management : Understand your assets and deliver operational strategies, policies and processes in line with operational requirements to manage the delivery of services, payments and the audit regime Manage day-to-day the contracts across a number of sites within a region through MI data and visual inspections of sites, including checking that work carried out by contractors is in accordance with the contract in terms of quality, compliance and specification and were appropriate contractors adhere to local and national security strategies. Liaise with the supply chain and other MoJ Property teams to proactively understand issues across the portfolio and facilitate improvements Understand the priorities of stakeholders and how they fit into plans and activities Consider whether Early Warning Notices (EWNs) and compensation events are required and advise RPOM accordingly. Monitor to ensure they are being addressed and ensure mitigation plans and risk register are in place and maintained. Manage issues (including requests for additional spend, elective new works and changes to scope or specification) to resolution and escalate to RPOMs where necessary Follow the schedule of visits for each asset (to be agreed with RPOM) to discuss performance, issues and update on work orders Engage with the PS supply chain and other MoJ Property teams to ensure legislative and statutory compliance through Health and Safety, business resilience and the provision of fit for purpose accommodation to meet customer needs Ensure that you follow fire risk assessment procedures Ensure that actions relating to inspections and audits are delivered through the contract. Work with the technical team, MI and reporting procedures to enable audit, assurance and validation of service delivery including taking accountability for carrying out site audits to departmentally agreed frequency and managing actions that arise from these to ensure statutory, mandatory and contractual compliance Where it applies, manage the transition to the delivery of services to new contracts and operating models. Identify the requirement for project works, including contributing to business cases, bids and the procurement process. Oversee the delivery of works projects on sites within your portfolio. Ensure that waste management/recycling, energy management and biodiversity sustainability strategies are in place and adhered to by contractors. Liaise with MoJ Property on the planning and delivery of new builds, refurbishments and change of use across the sites, adhering to statutory planning and legislation. Customer Management : Act as the client's first point of contact. Report MI data on contract performance. Engage through site visits, regular communication and running or attending client engagement meetings as appropriate Understand the wider strategic needs and priorities of clients and how they are incorporated into plans and activities Manage supplier issues and complaints to resolution, escalating to RPOMs where necessary Encourage, recognise and share innovative ideas and improvements from customers and other stakeholders Where required, work with the supplier to contribute to the preparation of site contingency and emergency plans and ensure implementation. Support operational emergencies by providing technical management assistance and support. Develop strong relationships with suppliers Engage with the supply chain to ensure that contracts provide satisfactory delivery and to drive value for money in accordance with business targets Conduct weekly interfaces with suppliers to escalate issues and scrutinise performance Manage issues to resolution and escalate where necessary to RPOMs Encourage, recognise and share innovative ideas and improvements from both suppliers and other stakeholders People & Resource Management : Independently monitor your progress and work towards fulfilling objectives within your own development plan Ensure that you are fully compliant with your mandatory learning, competencies and skills & behaviours required to discharge your role Effectively manage all delegated spend within agreed internal governance procedures Adhere to the appropriate governance procedures in procuring and authorising spend to ensure appropriate value for money and contract delivery Contribute data and information to enable the development of cyclical or ad-hoc business planning or business case development Wider Initiative Involvement : Understand why and how the wider strategic priorities of the Property Directorate are incorporated in plans and activities Proactively support the delivery of government soft landings and programmes Represent the interests of the PS team and the wider Property Directorate within the Government Property Profession Ensure that your behaviours reflect government and departmental requirements for diversity and inclusion Play an active role in staff diversity & inclusion (D&I) networks and/or attend D&I events Actively participate in client unit . click apply for full job details
Jul 10, 2025
Full time
Ashbourne, Birmingham, Boston, Coventry, Derby, Eccleshall, Evesham, Leicester, Lichfield, Lincoln, Market Drayton, Market Harborough, Northampton, Nottingham, Redditch, Retford, Rugby, Stafford, Stoke-on-Trent, Uttoxeter, Wolverhampton Region Midlands Closing Date 08-Jul-2025 Post Type Permanent SEO Number of jobs available 1 Reserve List 12 Months Job ID 4654 Descriptions & requirements Overview The MoJ Property Directorate is a customer focused organisation that exists to enable our customers to perform to their very best. We do this by providing high quality, easy to use services, and working environments that our customers want to work in, which support them to deliver their individual outputs efficiently.Our job is to manage one of the most diverse and complex estates in Government - hosted by the Ministry of Justice (MoJ).The MoJ Property Directorate brings together a property portfolio including Prisons, Probation, and MoJ HQ and Arm's Length Bodies. MoJ Property provides specialist services including facilities management, health and safety, fire safety and security, technical design expertise, and sustainability.We also have business management teams who support the entire Directorate and each of our partners is supported by account management teams.We are responsible for a great deal - our portfolio consists of properties valued at £8.5bn for the MoJ alone.We are part of the Government Property Profession (GPP) and through active membership and engagement we will work with the Office of Government Property to develop the maturity of the profession and also encourage our people to join the GPP. We continue to build our capability through training and recruitment, aspiring to be the best that we can be as individuals and as a directorate. We continue to deliver new ways of working across our portfolio - leading on the scale and pace of activity for central government - proposing ways to achieve, and then providing more dynamic and flexible workspace, while driving down the cost of the estate. Team Overview Are you looking for a high profile, unique, exciting and challenging opportunity to join an award-winning Property Services (PS) team that works in collaboration and partnership with our customers and suppliers? We work on a varied portfolio across the Ministry of Justice and Home Office estate, providing property services to HM Prison and Probation Service, Ministry of J ustice headquarters and supporting the H ome O ffice and its departments such as Border Force within the ports and airports. We provide both Hard and Soft Services across the UK, through our integrated supply chains to provide the best possible property services support. PS is a challenging environment in which to work, with interdependencies between the customers, suppliers and users of the estate.It requires good leadership, collaboration and excellent drive and determination. The candidate should be a self-starter, good leader, have personal resilience and excellent customer engagement skills. You will be required to deliver at pace and demonstrate effective application of service delivery management, skills, tools and techniques. If you have the passion, enthusiasm and skill to be the best Facilities Manager, then joining the Ministry of Justice Property Directorate PS Team is the place for you. Area Property Operational Managers (APOMS) are responsible for working directly with clients and suppliers, including on regular site visits, to ensure efficient and effective delivery of hard and soft FM services for their portfolio. This is a key contract management role requiring specialist knowledge, with responsibility for overseeing the delivery of the contract and works projects, for defining projects and for technical and statutory assurance. APOMs work alongside Property Operational Managers (POMs) and report directly to Regional Property Operational Managers (RPOMs) for their region. The properties allocated to the role and sometimes the account it focusses on can sometimes be altered over time to meet business demand, providing excellent development opportunities for the post holder. Job Description, Duties and Responsibilities Responsibilities will include the following: Service Management : Understand your assets and deliver operational strategies, policies and processes in line with operational requirements to manage the delivery of services, payments and the audit regime Manage day-to-day the contracts across a number of sites within a region through MI data and visual inspections of sites, including checking that work carried out by contractors is in accordance with the contract in terms of quality, compliance and specification and were appropriate contractors adhere to local and national security strategies. Liaise with the supply chain and other MoJ Property teams to proactively understand issues across the portfolio and facilitate improvements Understand the priorities of stakeholders and how they fit into plans and activities Consider whether Early Warning Notices (EWNs) and compensation events are required and advise RPOM accordingly. Monitor to ensure they are being addressed and ensure mitigation plans and risk register are in place and maintained. Manage issues (including requests for additional spend, elective new works and changes to scope or specification) to resolution and escalate to RPOMs where necessary Follow the schedule of visits for each asset (to be agreed with RPOM) to discuss performance, issues and update on work orders Engage with the PS supply chain and other MoJ Property teams to ensure legislative and statutory compliance through Health and Safety, business resilience and the provision of fit for purpose accommodation to meet customer needs Ensure that you follow fire risk assessment procedures Ensure that actions relating to inspections and audits are delivered through the contract. Work with the technical team, MI and reporting procedures to enable audit, assurance and validation of service delivery including taking accountability for carrying out site audits to departmentally agreed frequency and managing actions that arise from these to ensure statutory, mandatory and contractual compliance Where it applies, manage the transition to the delivery of services to new contracts and operating models. Identify the requirement for project works, including contributing to business cases, bids and the procurement process. Oversee the delivery of works projects on sites within your portfolio. Ensure that waste management/recycling, energy management and biodiversity sustainability strategies are in place and adhered to by contractors. Liaise with MoJ Property on the planning and delivery of new builds, refurbishments and change of use across the sites, adhering to statutory planning and legislation. Customer Management : Act as the client's first point of contact. Report MI data on contract performance. Engage through site visits, regular communication and running or attending client engagement meetings as appropriate Understand the wider strategic needs and priorities of clients and how they are incorporated into plans and activities Manage supplier issues and complaints to resolution, escalating to RPOMs where necessary Encourage, recognise and share innovative ideas and improvements from customers and other stakeholders Where required, work with the supplier to contribute to the preparation of site contingency and emergency plans and ensure implementation. Support operational emergencies by providing technical management assistance and support. Develop strong relationships with suppliers Engage with the supply chain to ensure that contracts provide satisfactory delivery and to drive value for money in accordance with business targets Conduct weekly interfaces with suppliers to escalate issues and scrutinise performance Manage issues to resolution and escalate where necessary to RPOMs Encourage, recognise and share innovative ideas and improvements from both suppliers and other stakeholders People & Resource Management : Independently monitor your progress and work towards fulfilling objectives within your own development plan Ensure that you are fully compliant with your mandatory learning, competencies and skills & behaviours required to discharge your role Effectively manage all delegated spend within agreed internal governance procedures Adhere to the appropriate governance procedures in procuring and authorising spend to ensure appropriate value for money and contract delivery Contribute data and information to enable the development of cyclical or ad-hoc business planning or business case development Wider Initiative Involvement : Understand why and how the wider strategic priorities of the Property Directorate are incorporated in plans and activities Proactively support the delivery of government soft landings and programmes Represent the interests of the PS team and the wider Property Directorate within the Government Property Profession Ensure that your behaviours reflect government and departmental requirements for diversity and inclusion Play an active role in staff diversity & inclusion (D&I) networks and/or attend D&I events Actively participate in client unit . click apply for full job details
Head Resourcing
Application engineer
Head Resourcing
Head Resourcing are recruiting for an application engineer for a financial services company. This role is predominantly remote although ideally you will be near one of the hubs in Gosforth or Glasgow for occasional office attendance. The salary ranges from 36k - 48k, and the role requires out of hours work once you are up to speed in the new role. Experience with Unix is essential and the other technical experience can be found below. The team support key services within the company for Payments. You'll be accountable for technical support and expertise within Technology Operations Platform as a Service and be accountable for forming and maintaining highly effective collaborative relationships with other members of the organisation. What you'll be doing Showing technical expertise for the reduction of repeat incidents and resolutions to avoid reoccurrence. Carrying out technical change within the team for BAU & key projects & striving to reduce critical or major security vulnerabilities for our assets. Supporting for the unit Technology Manager & Lead Engineers to raise, track and action any IT currency or resilience risks. Taking an active role to support & get involved in discussions in area of specialism, when assessing the impact of new initiatives, work requests and the support of existing services. Coaching & hands-on technical training for less experienced team members. Supporting audit findings and payment attestation submissions. Providing technical advice and support for ongoing Disaster Recovery arrangements for IT. Representing the team at key forums such as Service Design Workshop (SDW), Major Change Board (MCAB) and may be required to attend Technical Design Authority (TDA). We need you to have In depth knowledge of Unix operating systems. Experience of working on some of our technologies like VMware, Websphere, MQ, TWS, Connect Direct, DataPower, DataStage, SAP Data Services (batch), Pega A good understanding of technology with a focus on applications, batch & cloud support across the full IT estate. Some experience of risk management for IT Currency & resilience risks. Knowledge and experience of ITIL service management framework with a focus on incident and change management. Benefits Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)? plus the option to buy more. Up to five extra paid well-being days per year?. 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Excellent pension, with a minimum employer contribution of 8% Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.
Mar 09, 2025
Full time
Head Resourcing are recruiting for an application engineer for a financial services company. This role is predominantly remote although ideally you will be near one of the hubs in Gosforth or Glasgow for occasional office attendance. The salary ranges from 36k - 48k, and the role requires out of hours work once you are up to speed in the new role. Experience with Unix is essential and the other technical experience can be found below. The team support key services within the company for Payments. You'll be accountable for technical support and expertise within Technology Operations Platform as a Service and be accountable for forming and maintaining highly effective collaborative relationships with other members of the organisation. What you'll be doing Showing technical expertise for the reduction of repeat incidents and resolutions to avoid reoccurrence. Carrying out technical change within the team for BAU & key projects & striving to reduce critical or major security vulnerabilities for our assets. Supporting for the unit Technology Manager & Lead Engineers to raise, track and action any IT currency or resilience risks. Taking an active role to support & get involved in discussions in area of specialism, when assessing the impact of new initiatives, work requests and the support of existing services. Coaching & hands-on technical training for less experienced team members. Supporting audit findings and payment attestation submissions. Providing technical advice and support for ongoing Disaster Recovery arrangements for IT. Representing the team at key forums such as Service Design Workshop (SDW), Major Change Board (MCAB) and may be required to attend Technical Design Authority (TDA). We need you to have In depth knowledge of Unix operating systems. Experience of working on some of our technologies like VMware, Websphere, MQ, TWS, Connect Direct, DataPower, DataStage, SAP Data Services (batch), Pega A good understanding of technology with a focus on applications, batch & cloud support across the full IT estate. Some experience of risk management for IT Currency & resilience risks. Knowledge and experience of ITIL service management framework with a focus on incident and change management. Benefits Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)? plus the option to buy more. Up to five extra paid well-being days per year?. 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Excellent pension, with a minimum employer contribution of 8% Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.
OLG Recruitment
Senior Facilities Officer
OLG Recruitment Scartho, Lincolnshire
OLG Recruitment are currently recruiting for a Senior Estates Officer to work full time based in Grimsby. This is a full time permanent role. You will need to have the ability to undertake on-call duties in a directorate Rota. Experience & Attainments: To assist the Senior Estates Manager in providing effective site leadership for Estates & Facilities services staff in Back Log Capital Projects and Maintenance Services, supported by performance management arrangements and encourage team working. To manage and control the Engineering and Building Estates teams also external contractors employed by the Organisation Technicians. Craftsmen, Maintenance Assistants and Contract Labour Specialist knowledge across a wide range of disciplines will be required. To manage the routine day to day requests for Engineering and Building assistance and analysing and implementing effective solutions. To act as expert in respective fields to make judgements when necessary that may conflict and or contradict external expert opinion whilst at all times protecting the interest of the trust and its infrastructures. Communicating with various departmental, staff, managers and directors as well as external contractors and consultants in order to advise of; expected completion time, advising of delays, arranging access for work and providing technical/ financial/ advice/ support in areas of expertise in respect of routine day to day issues. To use the departments software packages to schedule, plan and prioritise staff/department workloads. Using the Helpdesk to allocate resources (manpower and materials) in such a way that estates department key performance indicators (KPI s) are achieved. Planning and implementing planned preventative maintenance programmes for all areas of the hospital including patient sensitive areas such as operating theatres, aseptic suites, ITU, HDU, POCCU & CCU etc. This work also includes the revalidation plant performance against initial design figures. Amending set programmes, as necessary to meet the service needs of the hospital. Producing and implementing procedure documentation. To ensure a fast and effective response to breakdowns in accordance with key performance indicators (KPI s) are achieved. To provide technical advice and liaise with Estates Managers, Ward Managers/Sisters Departmental Heads, Risk Management, users and clients at all levels. To liaise with Statutory Regulators, Consultants, Fire Brigade, Contractors and Company representatives external to the Organisation. Acting as competent / authorised or test person within areas of specialised knowledge maintaining this knowledge through regular refresher training. Also using appropriate specialist test and calibration equipment as is necessary to obtain results and achieve required performances from these services. • Producing reports for backlog maintenance, site infrastructure upgrades to take into account long term growth and progressive plant degradation from which recommendations are formulated. To establish and maintain quality systems to ensure work is carried out efficiently and effectively to current standards and codes of practice and compliance. To comply with Statutory Health and Safety Regulations and other relevant requirements for a safe working environment, and to carry out Health and Safety Risk Assessments as and when required. Responsible for policy and procedure implementation within service area and undertake technical surveys. Complies with trusts Standing Orders and Standard Financial Instructions for the procurement of engineering services, plant and equipment. To be responsible for satisfactory time keeping, conduct of staff and to maintain discipline. Undertake staff appraisals and ensure staff records are kept relating to holiday and sickness. Checking of staff time sheets. General reporting and management of sickness absence of the Estates team. To proactively plan, schedule, supervise and monitor the activities of estates department staff and ensure that the productivity and performance of these staff is maximised. To carry out any procurement, organisation or planning activities as required necessary to enable the estates department to carry out designated tasks. Interprets, assesses and implements the outcomes of technical reports from external specialists. To be prepared to respond to emergency work outside normal working hours as and when the need is required in relation to the repair and service of site wide physical assets. To be prepared to supervise work that may need to be carried outside of normal working hours. This will from time to time require you to work evenings, nights or weekends in addition to, or as alternative to your standard working hours. Flexibility is therefore an essential requirement of the position. To take part in the recruitment of trade staff and to prepare Statutory, Mandatory and basic training plans for the Engineering and Building Estates team To undertake minor projects and to ensure oversight and control of all projects are in line with Organisation Financial and Standing Orders. Post holder will be part of Estates Services on call arrangements. Act as Estates Management representative on site specific issues and project work. Develop and improve Trust policies and procedures in line with delegated specialist discipline services. To undertake additional training, as may be necessary from time to time, in order to keep pace with technological advances and changes in legislation and codes of practice. Education, Qualifications and or Equivalent experience: Good General Education A minimum qualification of a Foundation Degree, HND Engineering in Mechanical and / or Electrical Engineering Evidence of continuing Professional Development CMI/ILM level 5 or evidence or demonstrable experience
Mar 07, 2025
Full time
OLG Recruitment are currently recruiting for a Senior Estates Officer to work full time based in Grimsby. This is a full time permanent role. You will need to have the ability to undertake on-call duties in a directorate Rota. Experience & Attainments: To assist the Senior Estates Manager in providing effective site leadership for Estates & Facilities services staff in Back Log Capital Projects and Maintenance Services, supported by performance management arrangements and encourage team working. To manage and control the Engineering and Building Estates teams also external contractors employed by the Organisation Technicians. Craftsmen, Maintenance Assistants and Contract Labour Specialist knowledge across a wide range of disciplines will be required. To manage the routine day to day requests for Engineering and Building assistance and analysing and implementing effective solutions. To act as expert in respective fields to make judgements when necessary that may conflict and or contradict external expert opinion whilst at all times protecting the interest of the trust and its infrastructures. Communicating with various departmental, staff, managers and directors as well as external contractors and consultants in order to advise of; expected completion time, advising of delays, arranging access for work and providing technical/ financial/ advice/ support in areas of expertise in respect of routine day to day issues. To use the departments software packages to schedule, plan and prioritise staff/department workloads. Using the Helpdesk to allocate resources (manpower and materials) in such a way that estates department key performance indicators (KPI s) are achieved. Planning and implementing planned preventative maintenance programmes for all areas of the hospital including patient sensitive areas such as operating theatres, aseptic suites, ITU, HDU, POCCU & CCU etc. This work also includes the revalidation plant performance against initial design figures. Amending set programmes, as necessary to meet the service needs of the hospital. Producing and implementing procedure documentation. To ensure a fast and effective response to breakdowns in accordance with key performance indicators (KPI s) are achieved. To provide technical advice and liaise with Estates Managers, Ward Managers/Sisters Departmental Heads, Risk Management, users and clients at all levels. To liaise with Statutory Regulators, Consultants, Fire Brigade, Contractors and Company representatives external to the Organisation. Acting as competent / authorised or test person within areas of specialised knowledge maintaining this knowledge through regular refresher training. Also using appropriate specialist test and calibration equipment as is necessary to obtain results and achieve required performances from these services. • Producing reports for backlog maintenance, site infrastructure upgrades to take into account long term growth and progressive plant degradation from which recommendations are formulated. To establish and maintain quality systems to ensure work is carried out efficiently and effectively to current standards and codes of practice and compliance. To comply with Statutory Health and Safety Regulations and other relevant requirements for a safe working environment, and to carry out Health and Safety Risk Assessments as and when required. Responsible for policy and procedure implementation within service area and undertake technical surveys. Complies with trusts Standing Orders and Standard Financial Instructions for the procurement of engineering services, plant and equipment. To be responsible for satisfactory time keeping, conduct of staff and to maintain discipline. Undertake staff appraisals and ensure staff records are kept relating to holiday and sickness. Checking of staff time sheets. General reporting and management of sickness absence of the Estates team. To proactively plan, schedule, supervise and monitor the activities of estates department staff and ensure that the productivity and performance of these staff is maximised. To carry out any procurement, organisation or planning activities as required necessary to enable the estates department to carry out designated tasks. Interprets, assesses and implements the outcomes of technical reports from external specialists. To be prepared to respond to emergency work outside normal working hours as and when the need is required in relation to the repair and service of site wide physical assets. To be prepared to supervise work that may need to be carried outside of normal working hours. This will from time to time require you to work evenings, nights or weekends in addition to, or as alternative to your standard working hours. Flexibility is therefore an essential requirement of the position. To take part in the recruitment of trade staff and to prepare Statutory, Mandatory and basic training plans for the Engineering and Building Estates team To undertake minor projects and to ensure oversight and control of all projects are in line with Organisation Financial and Standing Orders. Post holder will be part of Estates Services on call arrangements. Act as Estates Management representative on site specific issues and project work. Develop and improve Trust policies and procedures in line with delegated specialist discipline services. To undertake additional training, as may be necessary from time to time, in order to keep pace with technological advances and changes in legislation and codes of practice. Education, Qualifications and or Equivalent experience: Good General Education A minimum qualification of a Foundation Degree, HND Engineering in Mechanical and / or Electrical Engineering Evidence of continuing Professional Development CMI/ILM level 5 or evidence or demonstrable experience
Quantity Surveying Placement - London (July 2025)
Jones Lang LaSalle Incorporated
Quantity Surveying Placement - London (July 2025) Quantity Surveying Placement - London (July 2025) Apply remote type On-site locations London, GBR time type Full time posted on Posted 2 Days Ago job requisition id REQ392747 JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Quantity Surveying - Placement Location: London Start date: July 2025 Programme duration: 1 Year What this job involves: During this 12-month programme, you will work with expert Quantity Surveyors & Cost Managers in a multi-disciplinary team - some of the best in the Real Estate industry. You'll gain first-hand practical experience. If you show strong potential during the programme, then you could be fast-tracked for a graduate offer to join us after your studies. What your day-to-day will look like: You'll get involved in real work from day one that will help clients achieve their ambitions. The work will vary and the below are some of what you'll experience: You'll learn how to use various property systems/databases and tech tools to collect information and use that to inform and determine the best solution for clients. You'll build relationships across our business and clients to ensure we deliver a great service. You'll work with your team to draft and deliver work that may involve a variety of work, including cost plans, interim valuations, cost reports and reinstatement cost assessments. You'll visit properties to carry out inspections and attend meetings. You'll take part in regular training in business skills, technical knowledge, and professional development to support your growth. Desired or preferred experience and technical skills: A curious mindset so you can learn and grow with us. A passion to contribute your thoughts, create fresh ideas, and challenge yourself to do more than you think you could. A strong interest in the property industry, specifically Residential assets, and how we can shape their future. Required Skills and Experience: GCSEs - C / 4 grade or above in English and Maths (or equivalent). Degree - on track to receive a 2:1 or above in any bachelor's degree in any subject. You should be undertaking a degree with an industrial placement year as part of your studies. Right to work in the UK: (You will need to have right to work in the UK, with no time restrictions or limited working hours as this is a full-time role.) Estimated compensation for this position is: £25,000 The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data. Location: London Job Tags: If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include: Support from us: The Early Careers team will be with you every step of the way during your programme. Your manager and team will also be there to guide you day-to-day. You'll also be able to share your views and drive change through our Early Careers committee. Support from your buddy: You'll be paired with a peer on a similar pathway to you who will be there to answer any questions and guide you. Training opportunities for everyone: No matter your experience or role, both our Early Careers and Learning teams will provide you with lots of ways to improve and develop your skills, from managing stakeholders and clients to report and pitch writing. Dress for your day: Each day will be different, so we trust you to dress according to what you're doing. For example, if you're meeting clients then it's important to dress smartly to reflect the great work we do, and we encourage you dress more casually when you don't. Competitive salary: As an accredited Living Wage employer, we are committed to paying you a wage that is fair and competitive to the industry we work in. 25 days holiday, plus bank holidays each year: We encourage you to take breaks from work and hope you use this time to recharge regularly throughout the year. 2 paid volunteer days each year: We feel it's important to give back to the communities around us. JLL set up events with specific charities and organisations which you can get involved with, such as our work with schools. Or you can use your days to support a charity or local organisation of your choice. Wide range of employee benefits: You can take advantage of them, which include well-being support and resources, exclusive discounts, pension, private medical healthcare, dental insurance, employee assistance programme, season ticket loan, cycle-to-work scheme, mortgage advice, and more. About JLL: We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honoured to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together. Location: On-site - London, GBR Job Tags: GlobalEC
Feb 21, 2025
Full time
Quantity Surveying Placement - London (July 2025) Quantity Surveying Placement - London (July 2025) Apply remote type On-site locations London, GBR time type Full time posted on Posted 2 Days Ago job requisition id REQ392747 JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Quantity Surveying - Placement Location: London Start date: July 2025 Programme duration: 1 Year What this job involves: During this 12-month programme, you will work with expert Quantity Surveyors & Cost Managers in a multi-disciplinary team - some of the best in the Real Estate industry. You'll gain first-hand practical experience. If you show strong potential during the programme, then you could be fast-tracked for a graduate offer to join us after your studies. What your day-to-day will look like: You'll get involved in real work from day one that will help clients achieve their ambitions. The work will vary and the below are some of what you'll experience: You'll learn how to use various property systems/databases and tech tools to collect information and use that to inform and determine the best solution for clients. You'll build relationships across our business and clients to ensure we deliver a great service. You'll work with your team to draft and deliver work that may involve a variety of work, including cost plans, interim valuations, cost reports and reinstatement cost assessments. You'll visit properties to carry out inspections and attend meetings. You'll take part in regular training in business skills, technical knowledge, and professional development to support your growth. Desired or preferred experience and technical skills: A curious mindset so you can learn and grow with us. A passion to contribute your thoughts, create fresh ideas, and challenge yourself to do more than you think you could. A strong interest in the property industry, specifically Residential assets, and how we can shape their future. Required Skills and Experience: GCSEs - C / 4 grade or above in English and Maths (or equivalent). Degree - on track to receive a 2:1 or above in any bachelor's degree in any subject. You should be undertaking a degree with an industrial placement year as part of your studies. Right to work in the UK: (You will need to have right to work in the UK, with no time restrictions or limited working hours as this is a full-time role.) Estimated compensation for this position is: £25,000 The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data. Location: London Job Tags: If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include: Support from us: The Early Careers team will be with you every step of the way during your programme. Your manager and team will also be there to guide you day-to-day. You'll also be able to share your views and drive change through our Early Careers committee. Support from your buddy: You'll be paired with a peer on a similar pathway to you who will be there to answer any questions and guide you. Training opportunities for everyone: No matter your experience or role, both our Early Careers and Learning teams will provide you with lots of ways to improve and develop your skills, from managing stakeholders and clients to report and pitch writing. Dress for your day: Each day will be different, so we trust you to dress according to what you're doing. For example, if you're meeting clients then it's important to dress smartly to reflect the great work we do, and we encourage you dress more casually when you don't. Competitive salary: As an accredited Living Wage employer, we are committed to paying you a wage that is fair and competitive to the industry we work in. 25 days holiday, plus bank holidays each year: We encourage you to take breaks from work and hope you use this time to recharge regularly throughout the year. 2 paid volunteer days each year: We feel it's important to give back to the communities around us. JLL set up events with specific charities and organisations which you can get involved with, such as our work with schools. Or you can use your days to support a charity or local organisation of your choice. Wide range of employee benefits: You can take advantage of them, which include well-being support and resources, exclusive discounts, pension, private medical healthcare, dental insurance, employee assistance programme, season ticket loan, cycle-to-work scheme, mortgage advice, and more. About JLL: We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honoured to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together. Location: On-site - London, GBR Job Tags: GlobalEC
Client Success Manager
InvestorFlow, Inc.
InvestorFlow is the only company of its kind to deliver industry specialized CRM, built on Salesforce, and digital portals to help alternative asset firms find opportunities, create and manage relationships, and turn relationship insights into action with increased productivity and transparency. The Client Success Manager will serve as the primary point of contact for key clients, ensuring they are achieving their desired outcomes with our solutions. This role focuses on proactive client engagement, fostering strong relationships, offering strategic advice, and resolving any challenges to enhance client satisfaction and loyalty. The CSM will collaborate closely with internal teams, including sales, marketing, product, support, and other key stakeholders, to ensure clients receive seamless support, are carefully monitored, and ultimately retained. You Will: Advocate for clients during implementations, driving platform adoption and ongoing usage to ensure they derive value and satisfaction from the system. Build and maintain strong client relationships, serving as a trusted advisor and primary point of contact. Monitor and utilizeclient health metrics, taking proactive steps to prevent churn and ensure client satisfaction with InvestorFlow's products and services. Address client concerns, troubleshoot issues, and provide timely solutions or escalate when necessary. Lead training sessions and webinars tailored to each client's unique needs, helping them quickly realize the platform's value while promoting full adoption through education on new features, updates, and best practices. Identify opportunities for upselling, renewals, and increasing client lifetime value. Provide regular status updates, usage reports, and feedback to clients and internal teams. Collaborate with sales, support, and product teams to ensure client needs are met and feedback is shared for continuous improvement. Advocate for clients internally, representing their voice in product development, support, and strategic discussions. You Have: 3+ years of experience in client success, account management, or client support roles. Strong communication, presentation, and relationship-building skills with a client-first approach. An analytical mindset to assess client needs, provide strategic recommendations, and deliver effective solutions. Resourceful, proactive self-starter with excellent organizational skills and attention to detail. Proven ability to manage multiple client accounts and priorities simultaneously. Strong interpersonal and negotiation skills with the ability to drive results for clients and internal stakeholders. Salesforce Admin certification or equivalent experience with the ability to gain certification within 6 months. Bonus:Experience in the commercial real estate industry or private markets with knowledge of relevant products, workflows, and technologies. Bonus: Experience working in SaaS or a tech company. InvestorFlow is an investor and deal engagement platform that prioritizes intelligent digital experiences, productivity, and engagement. Our cloud-native platform integrates deal flow management, fundraising, reporting, and investor services. We are proud to serve over 175 clients, including 25 of the top 50 alternative asset managers, managing more than $6 trillion in assets, 750 funds, and 90,000 LPs. Headquartered in Menlo Park, California, we are committed to driving innovation and inclusivity in the financial industry. To learn more about our company, please visit .
Feb 21, 2025
Full time
InvestorFlow is the only company of its kind to deliver industry specialized CRM, built on Salesforce, and digital portals to help alternative asset firms find opportunities, create and manage relationships, and turn relationship insights into action with increased productivity and transparency. The Client Success Manager will serve as the primary point of contact for key clients, ensuring they are achieving their desired outcomes with our solutions. This role focuses on proactive client engagement, fostering strong relationships, offering strategic advice, and resolving any challenges to enhance client satisfaction and loyalty. The CSM will collaborate closely with internal teams, including sales, marketing, product, support, and other key stakeholders, to ensure clients receive seamless support, are carefully monitored, and ultimately retained. You Will: Advocate for clients during implementations, driving platform adoption and ongoing usage to ensure they derive value and satisfaction from the system. Build and maintain strong client relationships, serving as a trusted advisor and primary point of contact. Monitor and utilizeclient health metrics, taking proactive steps to prevent churn and ensure client satisfaction with InvestorFlow's products and services. Address client concerns, troubleshoot issues, and provide timely solutions or escalate when necessary. Lead training sessions and webinars tailored to each client's unique needs, helping them quickly realize the platform's value while promoting full adoption through education on new features, updates, and best practices. Identify opportunities for upselling, renewals, and increasing client lifetime value. Provide regular status updates, usage reports, and feedback to clients and internal teams. Collaborate with sales, support, and product teams to ensure client needs are met and feedback is shared for continuous improvement. Advocate for clients internally, representing their voice in product development, support, and strategic discussions. You Have: 3+ years of experience in client success, account management, or client support roles. Strong communication, presentation, and relationship-building skills with a client-first approach. An analytical mindset to assess client needs, provide strategic recommendations, and deliver effective solutions. Resourceful, proactive self-starter with excellent organizational skills and attention to detail. Proven ability to manage multiple client accounts and priorities simultaneously. Strong interpersonal and negotiation skills with the ability to drive results for clients and internal stakeholders. Salesforce Admin certification or equivalent experience with the ability to gain certification within 6 months. Bonus:Experience in the commercial real estate industry or private markets with knowledge of relevant products, workflows, and technologies. Bonus: Experience working in SaaS or a tech company. InvestorFlow is an investor and deal engagement platform that prioritizes intelligent digital experiences, productivity, and engagement. Our cloud-native platform integrates deal flow management, fundraising, reporting, and investor services. We are proud to serve over 175 clients, including 25 of the top 50 alternative asset managers, managing more than $6 trillion in assets, 750 funds, and 90,000 LPs. Headquartered in Menlo Park, California, we are committed to driving innovation and inclusivity in the financial industry. To learn more about our company, please visit .
Uk Partnerships Manager
Tbwa Chiat/Day Inc
We're a VC backed, disruptive technology business with a purpose to make the world fairer and more productive. We are doing this by making assets more transparent, trustworthy and accessible - starting with real estate. Incomes have stagnated and we believe by creating greater access to high value assets like real estate we can be part of solving some of the wealth inequality. Our investment platform is focused on one of the largest asset classes in the world - property. We are gaining significant momentum with our portfolio of products focused on the UK property investment market. Our four values are the foundation of our culture and shape our behaviours - no BS, pursuit of excellence, feedback obsession and healthy ego. We have built a high performing organisation where intrinsic drive fuels GetGrounders to build a world class investment experience for our users. In numbers: £1.5Bn+ of assets being added onto our platform annually 30,000+ users across 70 countries, with 10% market share Hybrid role - 4 days per week in our new Southbank office, (uncapped commission scheme with on target earning of £100-120k) The Role We are looking for a UK Partner Manager to spearhead strategic partnerships and drive growth across key sectors including real estate, professional networks, financial and wealth management, property platforms and influencers and corporate enterprise. This role is instrumental in expanding GetGround's partner network, acquiring new customers through partnerships, and ensuring our platform remains the go-to solution for property investors. As a key member of the Partnerships team, you will report directly to the Global Head of Partnerships and work closely with internal stakeholders across sales, marketing, and product to maximize partner-driven revenue and engagement. Key Responsibilities 1. Partnership Development & Growth Farming: Deep dive into our existing partnership book of business to identify areas of opportunity. Hunting: Identify, negotiate, and secure partnerships with real estate agencies, financial advisors, mortgage brokers, wealth managers, and corporate benefits providers. Build and maintain strong, revenue-generating relationships with key partners to drive new investor acquisition. Develop creative partnership structures that align with GetGround's value proposition and market positioning. 2. Partner Engagement & Enablement Design and execute partner onboarding programs to ensure seamless integration and adoption of GetGround's services. Provide training, sales collateral, and ongoing support to partners to maximize engagement and conversions. Work with marketing to develop co-branded campaigns, events, and activations that drive awareness and lead generation. 3. Commercial Performance & Reporting Own revenue and performance targets for the UK partnerships channel. Track and report on key metrics, ensuring a data-driven approach to partner growth and retention. Work closely with the sales team to ensure effective lead handover and conversion. 4. Market & Competitor Analysis Stay on top of UK property market trends, emerging partnership opportunities, and competitive landscape. Provide insights and recommendations to shape GetGround's UK partnership strategy. What We're Looking For Proven experience in partnerships, business development, or account management, ideally within real estate, financial services, or tech platforms. Strong commercial acumen with a track record of delivering revenue through partnerships. Excellent relationship-building skills and the ability to influence senior stakeholders. Strategic thinker with a hands-on approach to execution. Comfortable with data - you can analyze performance metrics and optimize for growth. Self-motivated and entrepreneurial - thrives in a fast-paced, high-growth environment. Experience working with CRM tools (e.g., HubSpot, Looker) is a plus. Stock options in our scaling company. 12 Mental health days off annually (1 per month) PLUS holidays + public holidays. Monthly wellness budget. 1 paid Community day off (paid day off to volunteer for a charitable cause). Hybrid working (check details with your recruiter). Team and company-wide events. 360 performance reviews to promote a culture of growth and development. Support for conferences and professional learning & development. What we are building: The first end-to-end real estate investment offering - making the dream of owning real estate more accessible to everyone globally. Diversity & inclusion at GetGround: We encourage applications from all sections of society and we believe in the criticality of an inclusive culture. We are committed to equal employment opportunity regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity or any other basis as protected by law. 42% of our employees identify as female or non-specified, 58% as male. 22 nationalities represented across offices in 5 countries. Inclusion is at the heart of our culture - we celebrate and reflect on key D&I and cultural events such as: Black History Month, International Women's Day and Pride.
Feb 20, 2025
Full time
We're a VC backed, disruptive technology business with a purpose to make the world fairer and more productive. We are doing this by making assets more transparent, trustworthy and accessible - starting with real estate. Incomes have stagnated and we believe by creating greater access to high value assets like real estate we can be part of solving some of the wealth inequality. Our investment platform is focused on one of the largest asset classes in the world - property. We are gaining significant momentum with our portfolio of products focused on the UK property investment market. Our four values are the foundation of our culture and shape our behaviours - no BS, pursuit of excellence, feedback obsession and healthy ego. We have built a high performing organisation where intrinsic drive fuels GetGrounders to build a world class investment experience for our users. In numbers: £1.5Bn+ of assets being added onto our platform annually 30,000+ users across 70 countries, with 10% market share Hybrid role - 4 days per week in our new Southbank office, (uncapped commission scheme with on target earning of £100-120k) The Role We are looking for a UK Partner Manager to spearhead strategic partnerships and drive growth across key sectors including real estate, professional networks, financial and wealth management, property platforms and influencers and corporate enterprise. This role is instrumental in expanding GetGround's partner network, acquiring new customers through partnerships, and ensuring our platform remains the go-to solution for property investors. As a key member of the Partnerships team, you will report directly to the Global Head of Partnerships and work closely with internal stakeholders across sales, marketing, and product to maximize partner-driven revenue and engagement. Key Responsibilities 1. Partnership Development & Growth Farming: Deep dive into our existing partnership book of business to identify areas of opportunity. Hunting: Identify, negotiate, and secure partnerships with real estate agencies, financial advisors, mortgage brokers, wealth managers, and corporate benefits providers. Build and maintain strong, revenue-generating relationships with key partners to drive new investor acquisition. Develop creative partnership structures that align with GetGround's value proposition and market positioning. 2. Partner Engagement & Enablement Design and execute partner onboarding programs to ensure seamless integration and adoption of GetGround's services. Provide training, sales collateral, and ongoing support to partners to maximize engagement and conversions. Work with marketing to develop co-branded campaigns, events, and activations that drive awareness and lead generation. 3. Commercial Performance & Reporting Own revenue and performance targets for the UK partnerships channel. Track and report on key metrics, ensuring a data-driven approach to partner growth and retention. Work closely with the sales team to ensure effective lead handover and conversion. 4. Market & Competitor Analysis Stay on top of UK property market trends, emerging partnership opportunities, and competitive landscape. Provide insights and recommendations to shape GetGround's UK partnership strategy. What We're Looking For Proven experience in partnerships, business development, or account management, ideally within real estate, financial services, or tech platforms. Strong commercial acumen with a track record of delivering revenue through partnerships. Excellent relationship-building skills and the ability to influence senior stakeholders. Strategic thinker with a hands-on approach to execution. Comfortable with data - you can analyze performance metrics and optimize for growth. Self-motivated and entrepreneurial - thrives in a fast-paced, high-growth environment. Experience working with CRM tools (e.g., HubSpot, Looker) is a plus. Stock options in our scaling company. 12 Mental health days off annually (1 per month) PLUS holidays + public holidays. Monthly wellness budget. 1 paid Community day off (paid day off to volunteer for a charitable cause). Hybrid working (check details with your recruiter). Team and company-wide events. 360 performance reviews to promote a culture of growth and development. Support for conferences and professional learning & development. What we are building: The first end-to-end real estate investment offering - making the dream of owning real estate more accessible to everyone globally. Diversity & inclusion at GetGround: We encourage applications from all sections of society and we believe in the criticality of an inclusive culture. We are committed to equal employment opportunity regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity or any other basis as protected by law. 42% of our employees identify as female or non-specified, 58% as male. 22 nationalities represented across offices in 5 countries. Inclusion is at the heart of our culture - we celebrate and reflect on key D&I and cultural events such as: Black History Month, International Women's Day and Pride.
General Manager
Greystar Worldwide, LLC
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit . JOB DESCRIPTION SUMMARY You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example, your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of. JOB DESCRIPTION Key Role Responsibilities Contributes to the delivery of a complex and evolving staffing structure, covering our in-house Community & Estate Management, Leasing, Concierge, Resident Events Management and Maintenance departments. Provides supportive and inspiring leadership to the team by interviewing, hiring, and training team members, and by managing their performance in accordance with Company policies, values, and business practices. Acts as a role model always by demonstrating the core values. Leads the team to create positive memorable experiences by exceeding expectations for all residents. Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property's occupancy and revenue goals. Ensures marketing campaigns, advertising and promotional activities are effectively implemented. Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community's compliance with pertinent regulations, and providing performance data and reporting. Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience. Meets targeted revenues by making rate recommendations based on market data and monitors payments. Prepares and forecasts annual budgets by analyzing financial statements, reviewing marketing information, and accessing operational reports. Manages the financial performance, attending regular P&L reviews with stakeholders. Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and ongoing communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests. Promotes resident satisfaction and retention by ensuring a timely response to questions, requests, and complaints, and taking appropriate action to resolve and address service issues. Assesses team member training needs and ensures thorough understanding of systems and adherence to policies. Develops capability of team members to meet key performance goals and future succession requirements. Originates, approves, and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required. Oversees the tenancy management process by coordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement. Works hand in hand with Health & Safety to drive a safety culture by managing and monitoring the appropriate health & safety and compliance activities including the incident reporting system and ensuring that the community operates in a safe and risk-free environment. Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings. Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales. Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
Feb 16, 2025
Full time
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit . JOB DESCRIPTION SUMMARY You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example, your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of. JOB DESCRIPTION Key Role Responsibilities Contributes to the delivery of a complex and evolving staffing structure, covering our in-house Community & Estate Management, Leasing, Concierge, Resident Events Management and Maintenance departments. Provides supportive and inspiring leadership to the team by interviewing, hiring, and training team members, and by managing their performance in accordance with Company policies, values, and business practices. Acts as a role model always by demonstrating the core values. Leads the team to create positive memorable experiences by exceeding expectations for all residents. Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property's occupancy and revenue goals. Ensures marketing campaigns, advertising and promotional activities are effectively implemented. Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community's compliance with pertinent regulations, and providing performance data and reporting. Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience. Meets targeted revenues by making rate recommendations based on market data and monitors payments. Prepares and forecasts annual budgets by analyzing financial statements, reviewing marketing information, and accessing operational reports. Manages the financial performance, attending regular P&L reviews with stakeholders. Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and ongoing communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests. Promotes resident satisfaction and retention by ensuring a timely response to questions, requests, and complaints, and taking appropriate action to resolve and address service issues. Assesses team member training needs and ensures thorough understanding of systems and adherence to policies. Develops capability of team members to meet key performance goals and future succession requirements. Originates, approves, and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required. Oversees the tenancy management process by coordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement. Works hand in hand with Health & Safety to drive a safety culture by managing and monitoring the appropriate health & safety and compliance activities including the incident reporting system and ensuring that the community operates in a safe and risk-free environment. Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings. Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales. Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
Tax Manager, Europe
Greystar Worldwide, LLC
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit . JOB DESCRIPTION SUMMARY Role Summary: Greystar continues to experience significant international growth and expansion within the UK & Europe and this role will be to support that growth. Reporting directly to the UK & EU Tax Senior Director, and working with the UK & EU Tax Managing Director, the role will encompass but not be limited to the following areas; Corporate Taxes, Non-Resident Landlord Taxes, VAT, Stamp Duty, CIS and, as Greystar is experiencing significant international growth, other International Taxes as appropriate, meaning the candidate will require a flexible approach. JOB DESCRIPTION Key Role Responsibilities Leading the transition of tax management at deal close into operational and subsequent exit phases, with primary responsibility for portfolio tax matters to drive value, consider tax changes that impact the business and navigate complexity and risk. Working with the Greystar Finance teams and external tax compliance providers to monitor and co-ordinate tax compliance engagements across relevant UK and European jurisdictions. Building up relationships and liaising with investors as necessary to manage tax obligations under our joint venture arrangements. Managing the wider tax aspects of our Fund series and separate accounts. Managing the tax input for disposals, re-organisations, financings and refinancings. Preparing annual corporate tax forecasts for entities under management across relevant UK and European jurisdictions. Giving consideration and support to the business (including the US) on global tax reform matters such as ATAD 2, Pillar 2 etc. Ensuring appropriate transfer pricing documentation is prepared and on file. Having oversight of FATCA and CRS obligations and engagements with local administrators. Compiling and monitoring annual tax compliance budgets. Completing various financial, accounting, narrative, administrative and other reports and analysis and duties as assigned or necessary for the successful execution of the business plans. Working with the wider business to adopt new Tax technologies to improve accuracy and drive efficiencies within the Tax function. Keeping up to date with changes with Tax legislation across our jurisdictions in the UK and Europe and project managing any action that needs to be taken to assess the financial impact of any changes and ensure the changes are implemented. Other project work that may from time to time be required. Additional Role Responsibilities Partnering with the Investment & Development Teams to help them make appropriate assumptions to price taxes when bidding on acquisitions. Working with third party tax advisors to scope out and seek a quote for the appropriate level of advice on acquisitions, including US tax advice, with a view to providing & documenting tax assumptions for the detailed underwriting model. Ensuring that the Investment & Development Teams have covered all material tax items and preparing the internal documentation to enable Tax sign-off. Ensuring successful implementation of third party advice on acquisitions which will involve liaising with several internal & external teams. Controlling third party tax advisor costs during the deal process and communicating the status to the UK & EU Tax Managing Director, and Investment and Development team budget holders. Role Scope: The role will be based in London and may require some travel to the Greystar European foreign offices. Currently Greystar has European corporate offices in The Hague, Madrid, Frankfurt, Paris and Dublin with the US tax team based in Charleston. The role will co-ordinate and manage external tax partners, statutory and supplier relationships and delivery. Key Relationships: The role will report to the Senior Director, Tax, UK & Europe and involve working with the Managing Director, Tax, UK & Europe. The role will work closely with US, UK & European senior management team members and have significant frequent interaction with Greystar corporate functions such as Finance, Legal, Company Secretarial, Compliance and the Investment, Development, Portfolio Management and Asset Management teams. Regular interaction will be required with current and prospective Investment partners. External auditors and tax advisors. Knowledge & Qualifications: Professionally qualified CTA/ACCA/ACA with the relevant tax specialisms, previous experience in the Real Estate industry would be preferable. IT literate and fully conversant with all Microsoft packages including Word, PowerPoint and Excel. Experience & Skills: Essential: Experience must be commensurate with the role level and knowledge of applicable regulatory requirements that should have been gained through training and working in a global professional services environment. Must demonstrate an understanding of and sympathy with the commercial issues in the business and the impact of tax issues thereon and a willingness to learn about the commercial and tax issues affecting the residential real estate market. Able to work effectively to objectives with the personal sensitivity to be able to understand the needs of clients and offer clear authoritative answers in a timely manner. Should be able to build, create and sustain value-add relationships with key stakeholders internally and externally. Strong written & verbal communication skills including the ability to prepare commercial standard business correspondence, reports, documents as well as to present to diverse small or large audiences. Ability to critically review data and investigate and explain unexpected outcomes. Excellent organisation skills, including the ability to prioritise workload, achieve deadline driven defined outcomes and displays good judgment under pressure. A positive team player, skilled at working collaboratively with team members, key business leaders, and external partners to drive results and support the wider team and business objectives. Should be able to evidence an ability to adapt style to engage, support and coach colleagues. Demonstrated willingness to be flexible and adaptable to changing priorities in a fast-paced environment, characterised by change and rapid growth. Desirable: You are likely to be an experienced Assistant Manager or newly promoted Tax Manager level at a Big 4 firm, or have experience working in an in-house tax team in a private equity or real estate business. Experience of working on UK, German, Dutch, French, Irish & Spanish PRS projects would be an advantage.
Feb 14, 2025
Full time
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit . JOB DESCRIPTION SUMMARY Role Summary: Greystar continues to experience significant international growth and expansion within the UK & Europe and this role will be to support that growth. Reporting directly to the UK & EU Tax Senior Director, and working with the UK & EU Tax Managing Director, the role will encompass but not be limited to the following areas; Corporate Taxes, Non-Resident Landlord Taxes, VAT, Stamp Duty, CIS and, as Greystar is experiencing significant international growth, other International Taxes as appropriate, meaning the candidate will require a flexible approach. JOB DESCRIPTION Key Role Responsibilities Leading the transition of tax management at deal close into operational and subsequent exit phases, with primary responsibility for portfolio tax matters to drive value, consider tax changes that impact the business and navigate complexity and risk. Working with the Greystar Finance teams and external tax compliance providers to monitor and co-ordinate tax compliance engagements across relevant UK and European jurisdictions. Building up relationships and liaising with investors as necessary to manage tax obligations under our joint venture arrangements. Managing the wider tax aspects of our Fund series and separate accounts. Managing the tax input for disposals, re-organisations, financings and refinancings. Preparing annual corporate tax forecasts for entities under management across relevant UK and European jurisdictions. Giving consideration and support to the business (including the US) on global tax reform matters such as ATAD 2, Pillar 2 etc. Ensuring appropriate transfer pricing documentation is prepared and on file. Having oversight of FATCA and CRS obligations and engagements with local administrators. Compiling and monitoring annual tax compliance budgets. Completing various financial, accounting, narrative, administrative and other reports and analysis and duties as assigned or necessary for the successful execution of the business plans. Working with the wider business to adopt new Tax technologies to improve accuracy and drive efficiencies within the Tax function. Keeping up to date with changes with Tax legislation across our jurisdictions in the UK and Europe and project managing any action that needs to be taken to assess the financial impact of any changes and ensure the changes are implemented. Other project work that may from time to time be required. Additional Role Responsibilities Partnering with the Investment & Development Teams to help them make appropriate assumptions to price taxes when bidding on acquisitions. Working with third party tax advisors to scope out and seek a quote for the appropriate level of advice on acquisitions, including US tax advice, with a view to providing & documenting tax assumptions for the detailed underwriting model. Ensuring that the Investment & Development Teams have covered all material tax items and preparing the internal documentation to enable Tax sign-off. Ensuring successful implementation of third party advice on acquisitions which will involve liaising with several internal & external teams. Controlling third party tax advisor costs during the deal process and communicating the status to the UK & EU Tax Managing Director, and Investment and Development team budget holders. Role Scope: The role will be based in London and may require some travel to the Greystar European foreign offices. Currently Greystar has European corporate offices in The Hague, Madrid, Frankfurt, Paris and Dublin with the US tax team based in Charleston. The role will co-ordinate and manage external tax partners, statutory and supplier relationships and delivery. Key Relationships: The role will report to the Senior Director, Tax, UK & Europe and involve working with the Managing Director, Tax, UK & Europe. The role will work closely with US, UK & European senior management team members and have significant frequent interaction with Greystar corporate functions such as Finance, Legal, Company Secretarial, Compliance and the Investment, Development, Portfolio Management and Asset Management teams. Regular interaction will be required with current and prospective Investment partners. External auditors and tax advisors. Knowledge & Qualifications: Professionally qualified CTA/ACCA/ACA with the relevant tax specialisms, previous experience in the Real Estate industry would be preferable. IT literate and fully conversant with all Microsoft packages including Word, PowerPoint and Excel. Experience & Skills: Essential: Experience must be commensurate with the role level and knowledge of applicable regulatory requirements that should have been gained through training and working in a global professional services environment. Must demonstrate an understanding of and sympathy with the commercial issues in the business and the impact of tax issues thereon and a willingness to learn about the commercial and tax issues affecting the residential real estate market. Able to work effectively to objectives with the personal sensitivity to be able to understand the needs of clients and offer clear authoritative answers in a timely manner. Should be able to build, create and sustain value-add relationships with key stakeholders internally and externally. Strong written & verbal communication skills including the ability to prepare commercial standard business correspondence, reports, documents as well as to present to diverse small or large audiences. Ability to critically review data and investigate and explain unexpected outcomes. Excellent organisation skills, including the ability to prioritise workload, achieve deadline driven defined outcomes and displays good judgment under pressure. A positive team player, skilled at working collaboratively with team members, key business leaders, and external partners to drive results and support the wider team and business objectives. Should be able to evidence an ability to adapt style to engage, support and coach colleagues. Demonstrated willingness to be flexible and adaptable to changing priorities in a fast-paced environment, characterised by change and rapid growth. Desirable: You are likely to be an experienced Assistant Manager or newly promoted Tax Manager level at a Big 4 firm, or have experience working in an in-house tax team in a private equity or real estate business. Experience of working on UK, German, Dutch, French, Irish & Spanish PRS projects would be an advantage.
Head of Portfolio Operations - King's Cross
Argent LLP
Head of Portfolio Operations - King's Cross Related Argent is looking for an experienced Head of Estates and Operations, this role will focus on driving best in class property and operational management excellence for the entirety of the King's Cross Estate About the role The Head of Estates and Operations will focus on driving best in class property and operational management excellence for the entirety of the King's Cross Estate, owned by the KCCLP and managed by Related Argent as Asset Manager. This role will be accountable for the successful delivery of property and operational management across office, retail, residential and estate (public realm) assets across the 67 acre King's Cross estate which includes 8 million sq ft of developed assets and 50 buildings, as well as the mobilisation and all property, facilities and operational management functions. In addition, this role will lead the successful asset management of the public realm and shared estate assets at King's Cross where 40,000 live, work and study and 20m people visit annually. Maintaining King's Cross's position as a global exemplar of progressive city life through our events, social value and art programmes, alongside managing the approach to security, health and safety, net zero carbon, social value, biodiversity and wider sustainability initiatives, data and infrastructure, landscaping and the energy centre and estate wide heat network. This role is a strategic position working for Related Argent, where you will lead the creation and delivery of the long term property management and operational plans for all assets. This includes accountability for successful delivery of property management (currently delivered by a 3rd party property manager with a dedicated on site operational team), including the strategy for contract structure and procurement, successful performance management and oversight of the extensive service partner supply chain. What you will deliver Lead the asset management of the estate and operational functions at King's Cross. Create a clear operational vision to incorporate short and long-term goals for the estate to deliver a best in class environment for our occupiers, visitors and stakeholders. Drive the estates function forward to ensure we are seen as best in class in London and the exemplar of large scale mixed use estates. Oversee our managing agents (and others as required), ensuring a robust and regulatory compliant strategy for the estate. This includes health and safety. Oversee its implementation and ensure a coordinated and cohesive approach to marketing, events, occupiers, and stakeholders and all other functions across the estate. Oversight and delivery of Landlord AM asset budgets for estate and operations. Deliver a business plan for income generating estate assets (i.e., car parks). Working with other senior peers, support the delivery of designated operational, digital, proptech, ESG and all marketing and place making projects and initiatives across the portfolio. Lead the asset management of long leasehold interests at King's Cross. This role will work closely with the Head of Offices & Investment and Head of Retail and will be responsible for ensuring their assets are effectively and efficiently managed to deliver exceptional customer service. By providing 'internal client services' to the commercial assets this role will ensure exceptional service delivery across all assets. Be responsible for the activities of the Legacy Project and Asset Development (LPAD) team, who deliver works to the estate, offices and residential buildings covering defects, building fabric management and delivery of new projects. Design and lead strategies to ensure delivery of a global exemplar at King's Cross. Lead on the overall property management and operations for all Commercial and estate assets at King's Cross. Building on the work to date, to continue refining our delivery of core Property and Facilities Management for our estates. Responsibility for the operational delivery and PMA's in place for our managing agents. Ensuring delivery of all PMA objectives through the strategic partnership framework, including the creation and implementation of the remuneration and incentive fee arrangement and distribution to be reviewed annually. Continual assessment of market trends and competitive schemes should be undertaken annually. Oversee all service charges responsibilities across the estate and assets ensuring compliance, value for money and outstanding performance for our customers. Take a leading role in working with our managing agents and supply chain to continually improve and strengthen our property operations, sustainability and energy efficiency strategies. Support the delivery of all Customer Experience strategies across the estate. To oversee and project manage the delivery of all core PM/FM functions/activities across all our assets. Manage all operational interests of the commercial and residential long leaseholders across the estate. Ensure the estate and all buildings are compliant with all Health & Safety, Data and Governance regulations. Lead our managing agents and internal property management team to ensure service charge budgets and customer service delivery are managed in line with KPI's and industry best practice. To work collaboratively to support the adoption of new technologies, processes and data to deliver more connected and future-proofed buildings and spaces. Assist with the smooth transition and integration of any new business management and compliance systems including data management systems linked to King's Cross. Working with, and influencing, internal asset management, development, finance, operations & legal teams to ensure viability, secure buy-in and maintaining governance control. Leading the successful operational mobilisation of all new developments, ensuring appropriate design for management and 'soft landings' procedures are in place. To be the primary representative in the occupier delivery and mobilisation of all development projects. Provide design for management input on all new public realm areas of the estate and oversee handover of new areas. In addition to estate areas, oversight and leadership of all DfM and mobilisation of all commercial buildings and estate areas will be required. Interface with the residential teams to ensure knowledge transfer. Provide operational support to the wider King's Cross team in the delivery of forthcoming developments and future phases of development, with a particular focus on driving the 'soft landings' process ensuring our customers' occupation is seamless and effective. Work with Construction team on management of construction impact and communications. Support the wider business to successfully deliver investment performance and business plan objectives across all assets. Support our marketing and PR teams on all construction and occupier communications from asset management perspective. Work with Communications and PR Manager to manage and deliver robust occupier liaison and communication to ensure high level of satisfaction with services. Where any new initiatives are implemented across the estate and assets, work closely with the relevant senior team to ensure robust occupier comms are in place. Work with all sector Head's and Directors as well as our Managing Agents' advisors to support the delivery of a sustainable and responsible business plan. Other Work at all times with reasonable care to ensure the health and safety of yourself, your colleagues, members of the public and others working on the estate. Co-operate with your employer, understand the company's health and safety policies, and undertake any training as required. Work to uphold the health, safety, environmental and quality standards expected in the offices and around the development. This includes identifying, reporting and resolving issues where possible. Use internal systems effectively and follow internal processes as required; follow Related Argent's Information Management principles of "single source of truth", ownership of data, record keeping and consistent taxonomy. Any such other duties as the Company may reasonably require from time to time, and as may be notified to you. Skills and attributes you will bring Qualifications MRICS Qualified or equivalent professional experience ideally gained in either a property company or client advisory business. Skills and Experience Significant experience of managing outsourced managing agent mandates (preferable) or operating them on behalf of investor clients, working within and managing performance against KPI's. Significant experience of managing multi-site, mixed-use (office, retail and residential) portfolios, preferably working for a property owner or managing agent, in a senior property and facilities management strategic role. Experience of customer experience strategies and how they have been applied to success in property management. Experience and understanding of ESG requirements to drive the net zero agenda. Experience in project management and organisational design would be beneficial. Experience of launching new developments and seamless customer handover. Preferable experience of delivering high performance, sustainable and operationally efficient mixed use developments. Proven understanding of the technical fundamentals of property operation and management . click apply for full job details
Feb 14, 2025
Full time
Head of Portfolio Operations - King's Cross Related Argent is looking for an experienced Head of Estates and Operations, this role will focus on driving best in class property and operational management excellence for the entirety of the King's Cross Estate About the role The Head of Estates and Operations will focus on driving best in class property and operational management excellence for the entirety of the King's Cross Estate, owned by the KCCLP and managed by Related Argent as Asset Manager. This role will be accountable for the successful delivery of property and operational management across office, retail, residential and estate (public realm) assets across the 67 acre King's Cross estate which includes 8 million sq ft of developed assets and 50 buildings, as well as the mobilisation and all property, facilities and operational management functions. In addition, this role will lead the successful asset management of the public realm and shared estate assets at King's Cross where 40,000 live, work and study and 20m people visit annually. Maintaining King's Cross's position as a global exemplar of progressive city life through our events, social value and art programmes, alongside managing the approach to security, health and safety, net zero carbon, social value, biodiversity and wider sustainability initiatives, data and infrastructure, landscaping and the energy centre and estate wide heat network. This role is a strategic position working for Related Argent, where you will lead the creation and delivery of the long term property management and operational plans for all assets. This includes accountability for successful delivery of property management (currently delivered by a 3rd party property manager with a dedicated on site operational team), including the strategy for contract structure and procurement, successful performance management and oversight of the extensive service partner supply chain. What you will deliver Lead the asset management of the estate and operational functions at King's Cross. Create a clear operational vision to incorporate short and long-term goals for the estate to deliver a best in class environment for our occupiers, visitors and stakeholders. Drive the estates function forward to ensure we are seen as best in class in London and the exemplar of large scale mixed use estates. Oversee our managing agents (and others as required), ensuring a robust and regulatory compliant strategy for the estate. This includes health and safety. Oversee its implementation and ensure a coordinated and cohesive approach to marketing, events, occupiers, and stakeholders and all other functions across the estate. Oversight and delivery of Landlord AM asset budgets for estate and operations. Deliver a business plan for income generating estate assets (i.e., car parks). Working with other senior peers, support the delivery of designated operational, digital, proptech, ESG and all marketing and place making projects and initiatives across the portfolio. Lead the asset management of long leasehold interests at King's Cross. This role will work closely with the Head of Offices & Investment and Head of Retail and will be responsible for ensuring their assets are effectively and efficiently managed to deliver exceptional customer service. By providing 'internal client services' to the commercial assets this role will ensure exceptional service delivery across all assets. Be responsible for the activities of the Legacy Project and Asset Development (LPAD) team, who deliver works to the estate, offices and residential buildings covering defects, building fabric management and delivery of new projects. Design and lead strategies to ensure delivery of a global exemplar at King's Cross. Lead on the overall property management and operations for all Commercial and estate assets at King's Cross. Building on the work to date, to continue refining our delivery of core Property and Facilities Management for our estates. Responsibility for the operational delivery and PMA's in place for our managing agents. Ensuring delivery of all PMA objectives through the strategic partnership framework, including the creation and implementation of the remuneration and incentive fee arrangement and distribution to be reviewed annually. Continual assessment of market trends and competitive schemes should be undertaken annually. Oversee all service charges responsibilities across the estate and assets ensuring compliance, value for money and outstanding performance for our customers. Take a leading role in working with our managing agents and supply chain to continually improve and strengthen our property operations, sustainability and energy efficiency strategies. Support the delivery of all Customer Experience strategies across the estate. To oversee and project manage the delivery of all core PM/FM functions/activities across all our assets. Manage all operational interests of the commercial and residential long leaseholders across the estate. Ensure the estate and all buildings are compliant with all Health & Safety, Data and Governance regulations. Lead our managing agents and internal property management team to ensure service charge budgets and customer service delivery are managed in line with KPI's and industry best practice. To work collaboratively to support the adoption of new technologies, processes and data to deliver more connected and future-proofed buildings and spaces. Assist with the smooth transition and integration of any new business management and compliance systems including data management systems linked to King's Cross. Working with, and influencing, internal asset management, development, finance, operations & legal teams to ensure viability, secure buy-in and maintaining governance control. Leading the successful operational mobilisation of all new developments, ensuring appropriate design for management and 'soft landings' procedures are in place. To be the primary representative in the occupier delivery and mobilisation of all development projects. Provide design for management input on all new public realm areas of the estate and oversee handover of new areas. In addition to estate areas, oversight and leadership of all DfM and mobilisation of all commercial buildings and estate areas will be required. Interface with the residential teams to ensure knowledge transfer. Provide operational support to the wider King's Cross team in the delivery of forthcoming developments and future phases of development, with a particular focus on driving the 'soft landings' process ensuring our customers' occupation is seamless and effective. Work with Construction team on management of construction impact and communications. Support the wider business to successfully deliver investment performance and business plan objectives across all assets. Support our marketing and PR teams on all construction and occupier communications from asset management perspective. Work with Communications and PR Manager to manage and deliver robust occupier liaison and communication to ensure high level of satisfaction with services. Where any new initiatives are implemented across the estate and assets, work closely with the relevant senior team to ensure robust occupier comms are in place. Work with all sector Head's and Directors as well as our Managing Agents' advisors to support the delivery of a sustainable and responsible business plan. Other Work at all times with reasonable care to ensure the health and safety of yourself, your colleagues, members of the public and others working on the estate. Co-operate with your employer, understand the company's health and safety policies, and undertake any training as required. Work to uphold the health, safety, environmental and quality standards expected in the offices and around the development. This includes identifying, reporting and resolving issues where possible. Use internal systems effectively and follow internal processes as required; follow Related Argent's Information Management principles of "single source of truth", ownership of data, record keeping and consistent taxonomy. Any such other duties as the Company may reasonably require from time to time, and as may be notified to you. Skills and attributes you will bring Qualifications MRICS Qualified or equivalent professional experience ideally gained in either a property company or client advisory business. Skills and Experience Significant experience of managing outsourced managing agent mandates (preferable) or operating them on behalf of investor clients, working within and managing performance against KPI's. Significant experience of managing multi-site, mixed-use (office, retail and residential) portfolios, preferably working for a property owner or managing agent, in a senior property and facilities management strategic role. Experience of customer experience strategies and how they have been applied to success in property management. Experience and understanding of ESG requirements to drive the net zero agenda. Experience in project management and organisational design would be beneficial. Experience of launching new developments and seamless customer handover. Preferable experience of delivering high performance, sustainable and operationally efficient mixed use developments. Proven understanding of the technical fundamentals of property operation and management . click apply for full job details
Sales Team Leader
Greystar Worldwide, LLC
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit . JOB DESCRIPTION SUMMARY The Central Sales Team Leader coordinates, reports and delivers the marketing, leasing and application management activities of a central leasing team to achieve maximum productivity, occupancy and leasing targets along with implementing best practices to support customer satisfaction. JOB DESCRIPTION Key Role Responsibilities: Manages daily workloads of the central sales team across phone, email, ILS marketing channels and PMS tasks. Monitors performance against KPIs across all channels. Reports back to the Central Sales Senior Manager on the team's impact on the leasing cycle on a daily, weekly and monthly basis. Implements a uniformed approach to the team across all contact channels and brands by monitoring quality of all inbound enquiries and outbound contact. Documents and reviews processes and creates training material to support team members with the uniformed approach. Leads and manages team members; recruiting, on-boarding and developing direct reports and other team members as appropriate and managing their performance in accordance with Company policies, values, and business practices. Takes responsibility for temporary staff hiring and line management in accordance with Company policies, values and business practices. Acts as the first point of escalation for central sales queries and team queries. Covers the Central Sales Senior Manager's responsibilities as appropriate in his or her absence. Supports marketing with brand awareness activities as a champion of the Company's brands. Including marketing events, database targeting and lead communications. Works collaboratively with team members at the sites to make the sales process as efficient as possible between site and central team. Maximises the efficiency of current Company communication technology and acts as a champion for continuous improvement. Actively understands and improves knowledge of the community, amenities, units and local area features and updates the team. Undertakes marketing reviews of the property online and monitors competitor activity to greater inform the team. Reviews the leasing journey from website search to booking daily to identify improvement areas. Monitors remote working performance. Handles incoming sales calls and initiates proactive outbound contact to convert lead generation and existing database contacts. Responds to online and email enquiries in a professional and engaging manner. Oversees the application management process including task management, employee performance, training and identifying where process improvements can drive efficiencies. Builds relationships with other managers and key stakeholders across the Student portfolio including marketing, operations and asset management. Report and advise the business on leasing performance as part of the 4PT pathway. Works collaboratively with digital marketing to optimize out processes, develop new digital products and add new communication channels. Assists in the management of 3rd party agent relationships including agent strategy, responding to enquiries and performance management. About You Knowledge & Qualifications: Educated to a high level, preferably graduate calibre. Experience of using Property Management Systems and / or equivalent CRM systems to maximise Company and team performance. Fully conversant in the use of Microsoft office packages including Word, Excel and Outlook. Proficient at using online and web tools/resources for gathering and presenting research and information. Experience & Skills: Experience of leading a team and a proven track record in building and motivating a high performing team to achieve targets/service level agreements and excellent customer service, in a similar world-class accommodation/hospitality/leisure or reservations/membership environment. Experience or the ability to coordinate workload based on business requirements; to deliver exceptional sales and service levels. Evidence of organisation skills with the ability to multi task and prioritise while maintaining a high level of accuracy and attention to detail. Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience at all levels. A strong team player but capable of working autonomously and taking ownership. Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. Fluent English verbal and written communication skills (additional language skills are desirable).
Feb 13, 2025
Full time
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit . JOB DESCRIPTION SUMMARY The Central Sales Team Leader coordinates, reports and delivers the marketing, leasing and application management activities of a central leasing team to achieve maximum productivity, occupancy and leasing targets along with implementing best practices to support customer satisfaction. JOB DESCRIPTION Key Role Responsibilities: Manages daily workloads of the central sales team across phone, email, ILS marketing channels and PMS tasks. Monitors performance against KPIs across all channels. Reports back to the Central Sales Senior Manager on the team's impact on the leasing cycle on a daily, weekly and monthly basis. Implements a uniformed approach to the team across all contact channels and brands by monitoring quality of all inbound enquiries and outbound contact. Documents and reviews processes and creates training material to support team members with the uniformed approach. Leads and manages team members; recruiting, on-boarding and developing direct reports and other team members as appropriate and managing their performance in accordance with Company policies, values, and business practices. Takes responsibility for temporary staff hiring and line management in accordance with Company policies, values and business practices. Acts as the first point of escalation for central sales queries and team queries. Covers the Central Sales Senior Manager's responsibilities as appropriate in his or her absence. Supports marketing with brand awareness activities as a champion of the Company's brands. Including marketing events, database targeting and lead communications. Works collaboratively with team members at the sites to make the sales process as efficient as possible between site and central team. Maximises the efficiency of current Company communication technology and acts as a champion for continuous improvement. Actively understands and improves knowledge of the community, amenities, units and local area features and updates the team. Undertakes marketing reviews of the property online and monitors competitor activity to greater inform the team. Reviews the leasing journey from website search to booking daily to identify improvement areas. Monitors remote working performance. Handles incoming sales calls and initiates proactive outbound contact to convert lead generation and existing database contacts. Responds to online and email enquiries in a professional and engaging manner. Oversees the application management process including task management, employee performance, training and identifying where process improvements can drive efficiencies. Builds relationships with other managers and key stakeholders across the Student portfolio including marketing, operations and asset management. Report and advise the business on leasing performance as part of the 4PT pathway. Works collaboratively with digital marketing to optimize out processes, develop new digital products and add new communication channels. Assists in the management of 3rd party agent relationships including agent strategy, responding to enquiries and performance management. About You Knowledge & Qualifications: Educated to a high level, preferably graduate calibre. Experience of using Property Management Systems and / or equivalent CRM systems to maximise Company and team performance. Fully conversant in the use of Microsoft office packages including Word, Excel and Outlook. Proficient at using online and web tools/resources for gathering and presenting research and information. Experience & Skills: Experience of leading a team and a proven track record in building and motivating a high performing team to achieve targets/service level agreements and excellent customer service, in a similar world-class accommodation/hospitality/leisure or reservations/membership environment. Experience or the ability to coordinate workload based on business requirements; to deliver exceptional sales and service levels. Evidence of organisation skills with the ability to multi task and prioritise while maintaining a high level of accuracy and attention to detail. Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience at all levels. A strong team player but capable of working autonomously and taking ownership. Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. Fluent English verbal and written communication skills (additional language skills are desirable).
Head of UK Real Estate
Leonardo UK Ltd City, Edinburgh
Job Description: Leonardo is seeking a Head of Real Estate for its UK footprint. The role of Real Estate management within the context of Leonardo UK LTD. is to implement corporate UK estates policies and procedures for the benefit of the UK Divisions and in alignment with the Global Organisation. The Head of UK Real Estate will: Support the achievement of Leonardo UK Ltd. key corporate objectives in the development of the estate and its services. Be responsible for advising on and contributing to the strategic and operational management of the Leonardo UK Ltd. land and property portfolio. Manage all property leasing activities ensuring that they are completed in accordance with policies and guidelines. Manage the administration of leases with Landlords and Tenants including lease reviews, lease audits, lease renewals, rent reviews, tenant alterations and co-ordination of landlord's repairs and maintenance responsibilities. Work with the UK Division Leadership to define the property strategy and implement the resultant property transactions which may include long term lease, lease and buy-back or disposal. Lead the acquisition of new property. Lead the disposal of property no longer required by the business including leases and freehold assets. Work with LDO UK Legal to draft leases for LDO UK property, review Landlord lease documentation for new leases. Work with Indirect Procurement to manage SOLA agreements for customers and suppliers resident on LDO UK property. Manage payments and collections of Rent, Service Charges, Business Rates and Insurance related to property. Calculate the Annual Service charge for LDO UK Tenants. Lead the renegotiation of Rents with Landlords and Tenants. Ensure that LDO UK discharges its lease obligations and maintains statutory compliance. Ensure LDO UK Tenants comply with lease covenants. Be the day-to-day liaison between LDO UK and its Tenants and Landlords. Lead Dilapidations negotiations and agree settlements at the end of lease agreements. The successful candidate will likely meet the following criteria: Educated to degree level or HNC level with relevant work experience within estates management. Hold a relevant HSE qualification (minimum IOSH). Fully conversant with Facilities Management processes and procedures (CDM). Conversant with building construction and associated engineering plant. Conversant with UK statutory regulations concerning health safety and environment. Significant and relevant work experience in estates management, facilities management, project management environment with responsibility for supplying key business support services. Excellent interpersonal and team skills with the ability to communicate and interact at all levels. Facilitation skills (to support delivery of activities). Negotiation skills (to engage with suppliers to deliver the required outcomes). Project Management skills & strong financial awareness. Security Clearance: You must be eligible for full security clearance. For more information and guidance please visit: . Life at Leonardo: With a company funded benefits package, a commitment to learning and development, and a flexible approach to working hours focused on the needs of both our employees and customers, a career with Leonardo has never offered as many opportunities or been more accessible to as many people. Flexible Working: Flexible hours with hybrid working options. For part time opportunities, please talk to us. Company funded flexible benefits: Access to private healthcare, dental schemes, Workplace ISA, Go Green Car Scheme, technology and lifestyle options (£500 annual allowance). Holidays: 25 days plus bank holidays, option to buy/sell leave and to accrue up to 12 additional flexi leave days per year. Pension: Award winning pension scheme (up to 15% employer contribution). Wellbeing: Employee Assistance Programme with access to free mental health support, financial wellbeing support and network groups to demonstrate our ongoing commitment to diversity & inclusion (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Lifestyle: Discounted Gym membership, Cycle to work scheme. Training: Free access to more than 4000 online courses via Coursera and Linkedin Learning. Referral Incentive: You can earn a reward for successfully referring a friend or family member. Bonus: Scheme in place for all employees at management level and below. For a full list of our company benefits please visit our website here . Leonardo is a global high-tech company and one of the key players in Aerospace, Defence and Security. Headquartered in Italy, Leonardo has over 45,000 employees, of which 8,000 are based at 8 sites throughout the UK. At Leonardo UK, we believe that a diverse and inclusive work environment unlocks our people's full potential and drives innovation and creativity. We work hard to offer a welcoming, accessible and inclusive place to work for all of our people, creating a culture where everyone can thrive, feel safe and have a sense of belonging and connection. This is a great opportunity to bring your talents and form an integral part of Leonardo's future. We can help you develop your skills and offer great opportunities to develop and grow, so why not join us. Primary Location: GB - Edinburgh Additional Locations: GB - Yeovil - Lysander Rd Contract Type: Hybrid Working: Hybrid
Feb 11, 2025
Full time
Job Description: Leonardo is seeking a Head of Real Estate for its UK footprint. The role of Real Estate management within the context of Leonardo UK LTD. is to implement corporate UK estates policies and procedures for the benefit of the UK Divisions and in alignment with the Global Organisation. The Head of UK Real Estate will: Support the achievement of Leonardo UK Ltd. key corporate objectives in the development of the estate and its services. Be responsible for advising on and contributing to the strategic and operational management of the Leonardo UK Ltd. land and property portfolio. Manage all property leasing activities ensuring that they are completed in accordance with policies and guidelines. Manage the administration of leases with Landlords and Tenants including lease reviews, lease audits, lease renewals, rent reviews, tenant alterations and co-ordination of landlord's repairs and maintenance responsibilities. Work with the UK Division Leadership to define the property strategy and implement the resultant property transactions which may include long term lease, lease and buy-back or disposal. Lead the acquisition of new property. Lead the disposal of property no longer required by the business including leases and freehold assets. Work with LDO UK Legal to draft leases for LDO UK property, review Landlord lease documentation for new leases. Work with Indirect Procurement to manage SOLA agreements for customers and suppliers resident on LDO UK property. Manage payments and collections of Rent, Service Charges, Business Rates and Insurance related to property. Calculate the Annual Service charge for LDO UK Tenants. Lead the renegotiation of Rents with Landlords and Tenants. Ensure that LDO UK discharges its lease obligations and maintains statutory compliance. Ensure LDO UK Tenants comply with lease covenants. Be the day-to-day liaison between LDO UK and its Tenants and Landlords. Lead Dilapidations negotiations and agree settlements at the end of lease agreements. The successful candidate will likely meet the following criteria: Educated to degree level or HNC level with relevant work experience within estates management. Hold a relevant HSE qualification (minimum IOSH). Fully conversant with Facilities Management processes and procedures (CDM). Conversant with building construction and associated engineering plant. Conversant with UK statutory regulations concerning health safety and environment. Significant and relevant work experience in estates management, facilities management, project management environment with responsibility for supplying key business support services. Excellent interpersonal and team skills with the ability to communicate and interact at all levels. Facilitation skills (to support delivery of activities). Negotiation skills (to engage with suppliers to deliver the required outcomes). Project Management skills & strong financial awareness. Security Clearance: You must be eligible for full security clearance. For more information and guidance please visit: . Life at Leonardo: With a company funded benefits package, a commitment to learning and development, and a flexible approach to working hours focused on the needs of both our employees and customers, a career with Leonardo has never offered as many opportunities or been more accessible to as many people. Flexible Working: Flexible hours with hybrid working options. For part time opportunities, please talk to us. Company funded flexible benefits: Access to private healthcare, dental schemes, Workplace ISA, Go Green Car Scheme, technology and lifestyle options (£500 annual allowance). Holidays: 25 days plus bank holidays, option to buy/sell leave and to accrue up to 12 additional flexi leave days per year. Pension: Award winning pension scheme (up to 15% employer contribution). Wellbeing: Employee Assistance Programme with access to free mental health support, financial wellbeing support and network groups to demonstrate our ongoing commitment to diversity & inclusion (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Lifestyle: Discounted Gym membership, Cycle to work scheme. Training: Free access to more than 4000 online courses via Coursera and Linkedin Learning. Referral Incentive: You can earn a reward for successfully referring a friend or family member. Bonus: Scheme in place for all employees at management level and below. For a full list of our company benefits please visit our website here . Leonardo is a global high-tech company and one of the key players in Aerospace, Defence and Security. Headquartered in Italy, Leonardo has over 45,000 employees, of which 8,000 are based at 8 sites throughout the UK. At Leonardo UK, we believe that a diverse and inclusive work environment unlocks our people's full potential and drives innovation and creativity. We work hard to offer a welcoming, accessible and inclusive place to work for all of our people, creating a culture where everyone can thrive, feel safe and have a sense of belonging and connection. This is a great opportunity to bring your talents and form an integral part of Leonardo's future. We can help you develop your skills and offer great opportunities to develop and grow, so why not join us. Primary Location: GB - Edinburgh Additional Locations: GB - Yeovil - Lysander Rd Contract Type: Hybrid Working: Hybrid

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