Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative Consultants who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. Understanding client requirements from a business and technology perspective mapping these to the standard functionalities in SAP or propose customized solutions that can be built in SAP. Working on the latest and biggest SAP business transformation programs, by analyzing our client's finance and controlling processes and advice on the design and implementation of SAP finance solutions Supporting client's on SAP S/4HANA projects along the entire supply chain: from requirements analysis to solution design/technical concept, implementation, testing, training, go-live and rollout. Team management Design and definition of specific SAP S/4HANA solutions along the value chain of our clients in the areas of finance, controlling, procurement, logistics, HR, etc. Introduction of 'best practices' in the evaluation, specification and implementation of user requirements, in particular with a view to reducing one-off and maintenance costs. Technical management of SAP S/4HANA implementations and migration projects.- Requirements management within the scope of SAP S/4HANA projects, incl. the management of specialist concept workshops with business process managers. Control and prototyping of customizing of SAP S/4HANA solutions. Support in the sale of large ERP/SAP projects by providing technical and methodological expertise. Further development of the content of the topic ERP / SAP S/4 at BCG Platinion, e.g, through participation in conferences. What You'll Bring A degree with above average academic performance in a STEM related degree. Experience in business process consulting and implementation of SAP Finance and Controlling solutions. Excellent understanding of Financial and Management Accounting processes, supported by strong project management skills. 4 + years of relevant experience in the context of strategic ERP/SAP projects or transformations. Deep functional knowledge of SAP FI-CO module including hands on configuration expertise. Technical knowledge along typical end-to-end processes relevant in the ERP context (Purchase-2-Pay, Order-2-Cash, Lead-2-Quote, Record-2-Report, Hire-2-Retire etc.) and their implementation in a SAP S/4HANA environment. Deep knowledge of two or more SAP modules. Ideally have knowledge of specific SAP industry solutions (IS-U, IS-H, IS-M ), specialist SAP add-on solutions (e.g., APO/IBP, Treasury/BCM, FSCM, Transportation Management, etc.) and analytical SAP tools (e.g., SAP BW/BI, SAP Analytics Cloud, etc.). Exceptional analytical and conceptual skills. Experience leading teams. Strong client and result orientation. Team spirit, communication and presentation skills as well as intellectual agility. Ability to align individuals and organizations to a common goal. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 18, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative Consultants who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. Understanding client requirements from a business and technology perspective mapping these to the standard functionalities in SAP or propose customized solutions that can be built in SAP. Working on the latest and biggest SAP business transformation programs, by analyzing our client's finance and controlling processes and advice on the design and implementation of SAP finance solutions Supporting client's on SAP S/4HANA projects along the entire supply chain: from requirements analysis to solution design/technical concept, implementation, testing, training, go-live and rollout. Team management Design and definition of specific SAP S/4HANA solutions along the value chain of our clients in the areas of finance, controlling, procurement, logistics, HR, etc. Introduction of 'best practices' in the evaluation, specification and implementation of user requirements, in particular with a view to reducing one-off and maintenance costs. Technical management of SAP S/4HANA implementations and migration projects.- Requirements management within the scope of SAP S/4HANA projects, incl. the management of specialist concept workshops with business process managers. Control and prototyping of customizing of SAP S/4HANA solutions. Support in the sale of large ERP/SAP projects by providing technical and methodological expertise. Further development of the content of the topic ERP / SAP S/4 at BCG Platinion, e.g, through participation in conferences. What You'll Bring A degree with above average academic performance in a STEM related degree. Experience in business process consulting and implementation of SAP Finance and Controlling solutions. Excellent understanding of Financial and Management Accounting processes, supported by strong project management skills. 4 + years of relevant experience in the context of strategic ERP/SAP projects or transformations. Deep functional knowledge of SAP FI-CO module including hands on configuration expertise. Technical knowledge along typical end-to-end processes relevant in the ERP context (Purchase-2-Pay, Order-2-Cash, Lead-2-Quote, Record-2-Report, Hire-2-Retire etc.) and their implementation in a SAP S/4HANA environment. Deep knowledge of two or more SAP modules. Ideally have knowledge of specific SAP industry solutions (IS-U, IS-H, IS-M ), specialist SAP add-on solutions (e.g., APO/IBP, Treasury/BCM, FSCM, Transportation Management, etc.) and analytical SAP tools (e.g., SAP BW/BI, SAP Analytics Cloud, etc.). Exceptional analytical and conceptual skills. Experience leading teams. Strong client and result orientation. Team spirit, communication and presentation skills as well as intellectual agility. Ability to align individuals and organizations to a common goal. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Assistant Accommodation Manager for Luxury Student Accommodation Are you passionate about creating a welcoming, inclusive, and diverse environment for students? Do you have a knack for sales, people management, and ensuring high standards of health and safety? Join our clients team who is a leading provider of luxury student accommodation in Coventry, and make a difference in students' lives! Responsibilities: Achieve sales, renewals, and referral targets. Manage site open days and tours. Maximise profits and customer satisfaction through effective take-over management. Stay informed on local competition, university status, and student demographics. Maintain brand standards via physical site upkeep, staff communication, and online presence. Manage contractors, ensuring compliance with health and safety standards. Maintain statutory testing records and ensure all staff and residents are aware of emergency procedures. Manage incident response and ensure the site remains safe and accessible. Drive effective and friendly customer communication. Build strong relationships with university accommodation offices and external agencies. Address student issues, concerns, and welfare needs, intervening and mediating as necessary. Maintain high service standards to promote renewals, positive reviews, and referrals. Manage site maintenance and project manage the turnaround, check-out, and check-in processes. Accurately record tenant applications, damage deposits, council tax, complaints, compliments, welfare, and maintenance. Qualifications: Strong sales and people management skills. Knowledge of health and safety regulations. Excellent communication and customer service abilities. Ability to manage finances and administrative tasks efficiently. Join us in providing exceptional living experiences for students in a vibrant and inclusive community. Apply today and be part of a team dedicated to excellence
Jul 18, 2025
Full time
Assistant Accommodation Manager for Luxury Student Accommodation Are you passionate about creating a welcoming, inclusive, and diverse environment for students? Do you have a knack for sales, people management, and ensuring high standards of health and safety? Join our clients team who is a leading provider of luxury student accommodation in Coventry, and make a difference in students' lives! Responsibilities: Achieve sales, renewals, and referral targets. Manage site open days and tours. Maximise profits and customer satisfaction through effective take-over management. Stay informed on local competition, university status, and student demographics. Maintain brand standards via physical site upkeep, staff communication, and online presence. Manage contractors, ensuring compliance with health and safety standards. Maintain statutory testing records and ensure all staff and residents are aware of emergency procedures. Manage incident response and ensure the site remains safe and accessible. Drive effective and friendly customer communication. Build strong relationships with university accommodation offices and external agencies. Address student issues, concerns, and welfare needs, intervening and mediating as necessary. Maintain high service standards to promote renewals, positive reviews, and referrals. Manage site maintenance and project manage the turnaround, check-out, and check-in processes. Accurately record tenant applications, damage deposits, council tax, complaints, compliments, welfare, and maintenance. Qualifications: Strong sales and people management skills. Knowledge of health and safety regulations. Excellent communication and customer service abilities. Ability to manage finances and administrative tasks efficiently. Join us in providing exceptional living experiences for students in a vibrant and inclusive community. Apply today and be part of a team dedicated to excellence
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do (Please note that is an in-person role and is required to be in the office 5 days a week) As an Enterprise Services Office Experience Senior Specialist, you will play a pivotal role in ensuring our office operates at the highest standard of excellence. This is a broad, high-impact role that touches all aspects of our physical office operations and workplace experience. You'll move fluidly between tasks and responsibilities, connecting dots across facilities, space management, and in-office experience to deliver a cohesive and elevated environment. You will be expected to have eyes on everything-from vendor performance to daily operations to how the space looks and feels. You'll lead on areas such as facilities coordination, workplace safety, vendor oversight, and documentation, while contributing to team-led activations and office experience enhancements. Your success in this role will come from your ability to proactively spot issues, think critically, and execute effectively, always with a service-first mindset and attention to both detail and the big picture. You will partner closely with the Office Operations Senior Manager and other team members to ensure the office is not only running well, but constantly improving. YOU ARE GOOD AT Maintaining oversight across a range of office operations, anticipating what's needed and taking action. Managing multiple vendors and service providers, ensuring consistency, performance, and responsiveness. Connecting dots across facilities, community & engagement, hospitality and operations to drive a seamless in-office experience. Balancing hands-on execution with thoughtful planning and process design. Navigating health and safety compliance, especially within a UK context. Building strong relationships and collaborating across teams and stepping into various areas of the office experience as needed. Managing multiple responsibilities and shifting priorities with confidence and calm. Communicating clearly and acting with sound judgment; Tailoring messaging to different audiences and influence stakeholders across teams when navigating operational priorities. Core Responsibilities Facilities, Safety & Space Management Lead regular walkthroughs of the office to ensure a well-maintained, safe, and aesthetically consistent environment. Coordinate repairs, maintenance, and preventative services across the workspace. Ensure health and safety protocols are up to date and aligned with UK regulations. Act as liaison with building management and engineering vendors. Vendor & Record Management Oversee a variety of vendor relationships including cleaning, maintenance, supplies, and specialty services. Maintain contracts, service level agreements, and operational documentation. Track vendor performance, escalate issues, and identify areas for improvement or innovation. Support procurement and vendor transitions, ensuring minimal disruption. Office Aesthetics & Experience Offerings Lead efforts to uphold the quality and cohesiveness of the in-office aesthetic. Ensure shared areas, signage, and furnishings are aligned with BCG's standards and issues get fixed. Collaborate with the events and hospitality team on decorating themes and surprise activations that support a workplace culture. Dip in and out of experience-related projects, offering operational insight and execution support. Team Collaboration & Operational Oversight Maintain a broad awareness of all operational moving parts, helping connect and streamline efforts across pillars. Serve as a go-to resource across teams for resolving space, vendor, or experience-related issues. Partner with the Office Operations Senior Manager on initiatives, team projects, and ongoing improvements. Provide mentorship and support to junior team members when applicable. Contributes to team growth by sharing best practices, offering feedback, and helping embed a culture of operational excellence. What You'll Bring 5+ years of experience in office operations, facilities, or hospitality, ideally within a UK-based corporate or service-driven setting. Good knowledge of UK health and safety standards and compliance practices. Demonstrated success in managing vendors, contracts, and service-level delivery. Experience improving documentation systems, operational workflows, and compliance tracking. High attention to detail with a proactive mindset and comfort switching between execution and process thinking. Excellent communication and interpersonal skills, with the ability to influence and collaborate across teams. High proficiency in Microsoft Office, Slack, AI tools, and relevant tools for project or vendor management. Willingness to roll up your sleeves and support hands-on tasks as needed - from setting up rooms to jumping in wherever the team needs you Must be comfortable to be in-office 5 days a week. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 18, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do (Please note that is an in-person role and is required to be in the office 5 days a week) As an Enterprise Services Office Experience Senior Specialist, you will play a pivotal role in ensuring our office operates at the highest standard of excellence. This is a broad, high-impact role that touches all aspects of our physical office operations and workplace experience. You'll move fluidly between tasks and responsibilities, connecting dots across facilities, space management, and in-office experience to deliver a cohesive and elevated environment. You will be expected to have eyes on everything-from vendor performance to daily operations to how the space looks and feels. You'll lead on areas such as facilities coordination, workplace safety, vendor oversight, and documentation, while contributing to team-led activations and office experience enhancements. Your success in this role will come from your ability to proactively spot issues, think critically, and execute effectively, always with a service-first mindset and attention to both detail and the big picture. You will partner closely with the Office Operations Senior Manager and other team members to ensure the office is not only running well, but constantly improving. YOU ARE GOOD AT Maintaining oversight across a range of office operations, anticipating what's needed and taking action. Managing multiple vendors and service providers, ensuring consistency, performance, and responsiveness. Connecting dots across facilities, community & engagement, hospitality and operations to drive a seamless in-office experience. Balancing hands-on execution with thoughtful planning and process design. Navigating health and safety compliance, especially within a UK context. Building strong relationships and collaborating across teams and stepping into various areas of the office experience as needed. Managing multiple responsibilities and shifting priorities with confidence and calm. Communicating clearly and acting with sound judgment; Tailoring messaging to different audiences and influence stakeholders across teams when navigating operational priorities. Core Responsibilities Facilities, Safety & Space Management Lead regular walkthroughs of the office to ensure a well-maintained, safe, and aesthetically consistent environment. Coordinate repairs, maintenance, and preventative services across the workspace. Ensure health and safety protocols are up to date and aligned with UK regulations. Act as liaison with building management and engineering vendors. Vendor & Record Management Oversee a variety of vendor relationships including cleaning, maintenance, supplies, and specialty services. Maintain contracts, service level agreements, and operational documentation. Track vendor performance, escalate issues, and identify areas for improvement or innovation. Support procurement and vendor transitions, ensuring minimal disruption. Office Aesthetics & Experience Offerings Lead efforts to uphold the quality and cohesiveness of the in-office aesthetic. Ensure shared areas, signage, and furnishings are aligned with BCG's standards and issues get fixed. Collaborate with the events and hospitality team on decorating themes and surprise activations that support a workplace culture. Dip in and out of experience-related projects, offering operational insight and execution support. Team Collaboration & Operational Oversight Maintain a broad awareness of all operational moving parts, helping connect and streamline efforts across pillars. Serve as a go-to resource across teams for resolving space, vendor, or experience-related issues. Partner with the Office Operations Senior Manager on initiatives, team projects, and ongoing improvements. Provide mentorship and support to junior team members when applicable. Contributes to team growth by sharing best practices, offering feedback, and helping embed a culture of operational excellence. What You'll Bring 5+ years of experience in office operations, facilities, or hospitality, ideally within a UK-based corporate or service-driven setting. Good knowledge of UK health and safety standards and compliance practices. Demonstrated success in managing vendors, contracts, and service-level delivery. Experience improving documentation systems, operational workflows, and compliance tracking. High attention to detail with a proactive mindset and comfort switching between execution and process thinking. Excellent communication and interpersonal skills, with the ability to influence and collaborate across teams. High proficiency in Microsoft Office, Slack, AI tools, and relevant tools for project or vendor management. Willingness to roll up your sleeves and support hands-on tasks as needed - from setting up rooms to jumping in wherever the team needs you Must be comfortable to be in-office 5 days a week. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Fancy joining the UK's number one Wine Specialist? Majestic Wine in Christchurch are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! Who are we? Majestic is the UK's largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers, both online and in-store. Majestic's key strength is over 1,000 WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels. The Role As a Majestic Trainee Manager, you are responsible for supporting your Store Manager in driving the sales performance and day-day running of your store. You'll deliver an exceptional customer experience and optimise KPI performance all while maintaining high operational standards. You will support more junior team members to excel and reach their full potential. Key Responsibilities: At Majestic Wine, our Customers are at the heart of everything we do. In this role you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Support your Store Manager in driving the performance and day-to-day operations of your store. Take responsibility of the store and team in their absence. Drive store performance by maximising sales opportunities. Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets. Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in depth knowledge of our range, managing a tasting events programme and executing an enticing and commercially savvy tasting counter. Support the recruitment, management & development of the team. Be a sounding board and source of support for more junior team members, feeding back to your Store Manager as appropriate. Support more junior team members to develop their product knowledge and pass their WSET qualifications and continuously develop your own knowledge. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally - ensuring swift reporting and escalation until resolved. Continuously identify opportunities to make improvements which will optimise the operational running of the store. Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Support the cascade of store, regional and business updates and communications. Knowledge & Skills Required: Experience of working as part of a team in a fast-paced, target-driven retail or hospitality environment Be able to demonstrate your ability to deliver exceptional customer experience & service Experience of understanding retail KPIs and how to drive improvements You can prioritise and strategically problem solve in high pressure environments Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Excellent communication and time management skills WSET 2 Qualification is desirable. Willingness to work towards WSET 3 Qualification in order to progress to Store Manager Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you? Competitive Salary & Performance Bonus Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Fantastic incentives that take you around the world to explore our different vineyards. A contributory Company Pension Plan Life Assurance (Worth 3 times your annual salary) Uniform provided 29 days holiday, including public and bank holidays. PLUS invites to wine tasting events Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line Company maternity, paternity and adoption leave after 26 weeks. Long service rewards Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine. Company sick pay scheme Job Specifics: Contract: Permanent Hours: 39 and 45 Hours Per Week Contracts Available We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Jul 18, 2025
Full time
Fancy joining the UK's number one Wine Specialist? Majestic Wine in Christchurch are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! Who are we? Majestic is the UK's largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers, both online and in-store. Majestic's key strength is over 1,000 WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels. The Role As a Majestic Trainee Manager, you are responsible for supporting your Store Manager in driving the sales performance and day-day running of your store. You'll deliver an exceptional customer experience and optimise KPI performance all while maintaining high operational standards. You will support more junior team members to excel and reach their full potential. Key Responsibilities: At Majestic Wine, our Customers are at the heart of everything we do. In this role you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Support your Store Manager in driving the performance and day-to-day operations of your store. Take responsibility of the store and team in their absence. Drive store performance by maximising sales opportunities. Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets. Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in depth knowledge of our range, managing a tasting events programme and executing an enticing and commercially savvy tasting counter. Support the recruitment, management & development of the team. Be a sounding board and source of support for more junior team members, feeding back to your Store Manager as appropriate. Support more junior team members to develop their product knowledge and pass their WSET qualifications and continuously develop your own knowledge. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally - ensuring swift reporting and escalation until resolved. Continuously identify opportunities to make improvements which will optimise the operational running of the store. Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Support the cascade of store, regional and business updates and communications. Knowledge & Skills Required: Experience of working as part of a team in a fast-paced, target-driven retail or hospitality environment Be able to demonstrate your ability to deliver exceptional customer experience & service Experience of understanding retail KPIs and how to drive improvements You can prioritise and strategically problem solve in high pressure environments Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Excellent communication and time management skills WSET 2 Qualification is desirable. Willingness to work towards WSET 3 Qualification in order to progress to Store Manager Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you? Competitive Salary & Performance Bonus Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Fantastic incentives that take you around the world to explore our different vineyards. A contributory Company Pension Plan Life Assurance (Worth 3 times your annual salary) Uniform provided 29 days holiday, including public and bank holidays. PLUS invites to wine tasting events Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line Company maternity, paternity and adoption leave after 26 weeks. Long service rewards Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine. Company sick pay scheme Job Specifics: Contract: Permanent Hours: 39 and 45 Hours Per Week Contracts Available We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
ABOUT THE ROLE As a Head of Maintenance at a Barchester care home, you'll make sure we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. Creating a warm and welcoming atmosphere is part of our commitment to delivering first-class care and support. You can expect plenty of variety as a Head of Maintenance with us. You'll turn your hand to all sorts of tasks within the care home building as well as in the gardens and grounds. That could mean fixing a leaky tap one minute and planting some new bulbs the next. You should be comfortable working alone, leading a team and supporting the General Manager with annual budget planning. We'll also need you to liaise with contractors on jobs that fall outside the expertise of your team. ABOUT YOU The wellbeing of our residents will be your number one priority as a Head of Maintenance at Barchester you'll make sure all work is carried out with sensitivity to their needs. With hands-on experience of property maintenance, you'll have at least one trade skill and, ideally, a proven ability to undertake a wide range of maintenance tasks. You should be reliable and flexible when it comes to your working hours. This role also calls for a full UK driving licence, IT literacy and GCSEs in Maths and English (or equivalent). REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your maintenance and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Jul 18, 2025
Full time
ABOUT THE ROLE As a Head of Maintenance at a Barchester care home, you'll make sure we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. Creating a warm and welcoming atmosphere is part of our commitment to delivering first-class care and support. You can expect plenty of variety as a Head of Maintenance with us. You'll turn your hand to all sorts of tasks within the care home building as well as in the gardens and grounds. That could mean fixing a leaky tap one minute and planting some new bulbs the next. You should be comfortable working alone, leading a team and supporting the General Manager with annual budget planning. We'll also need you to liaise with contractors on jobs that fall outside the expertise of your team. ABOUT YOU The wellbeing of our residents will be your number one priority as a Head of Maintenance at Barchester you'll make sure all work is carried out with sensitivity to their needs. With hands-on experience of property maintenance, you'll have at least one trade skill and, ideally, a proven ability to undertake a wide range of maintenance tasks. You should be reliable and flexible when it comes to your working hours. This role also calls for a full UK driving licence, IT literacy and GCSEs in Maths and English (or equivalent). REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your maintenance and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Carrington Blake Recruitment
Cardiff, South Glamorgan
This period closes on Thursday July at 17:00. £400 a day Full time Hybrid 1-2 days in the office As a middle manager within the Council you will: Ensure that corporate/departmental people practices are understood and implemented within the service Monitor and evaluate the team's performance and recommend areas for improvement based on evidence Coach and support staff to develop and appropriately use the case management system Recommend areas for service improvement based on relevant data and information Collaborate constructively with partner organisations and other stakeholders including internal services and colleagues Build a culture of trust in the wider team Monitor and evaluate individual performance against statutory timescales, bringing any underperformance to the attention of the SEN Improvement Lead Produce a service and partnership data dashboard to enable senior leaders to monitor and evaluation the SEND Local Offer. The data tracking manager's role is to oversee the quality and storage of the data captured by the SEN Service, and to use performance and reporting systems and tools to effectively extract, analyse and report on key performance indicators, impact and service outcomes. This data is to be amalgamated with data submitted by the SEND Local Area partners and benchmarked against regional and national data (including statistical neighbours). This will culminate in the creation and management of a live SEND Local Area dashboard (preferably on PowerBI). The post holder will be subject to data requests from the SEND Partnership Board, Pre-SEND Board, DMT and the LBE scrutiny panels and required to produce and present data, which may be contentious, with political sensitivity and awareness. They will also make returns at a regional level and in relation to the DfE funded Change Programme, Delivering Better Value programme and for the DSG Management plan returns. They are the lead officer for ensuring the Department for Education (DfE) statutory SEN2 annual return data requirements are met, the data is accurately captured, and the upload and any resulting errors are resolved. They will also be responsible for the Case Management System maintenance schedules, testing updates and supporting system development. Job Specifics - Skills, Experience, Knowledge & Abilities Essential: High level of knowledge/experience of IT including databases, and an understanding of how it is used to support the work of the service and adhering to GDPR Experience of data quality management and using regular data error checks Experience of using performance and reporting systems and tools confidently and effectively to extract, analyse and report on key performance and service outcomes, ideally from a SEND perspective. Demonstrate strong analytical skills to handle complex data and produce a service performance dashboard with accompanying reports Experience of using data to measure and track service delivery (KPI's) and staff performance Ability to use a variety of different data sources (qualitative and quantitative) to carry out trend analysis Strong presentation skills and the ability to tailor contents for a variety of audiences Ability to participate in discussions determining which performance measurements are appropriate and identify ways in which to capture the information Ability to work collaboratively both with own service and across other services As a regular and intrinsic part of this role required you to speak to members of the public in English, the ability to converse at ease, politely and courteously with customers and provide advice in accurate spoken English is essential and consistent with the requirements of this role. Knowledge of Local Authority accountability and monitoring processes and policies relating to the SEND Service including the DfE SEN2 return and data implications for FOI/SAR requests To deliver results; plan and manage resources while achieving excellence Problem-solving; have intellectual adaptability, investigate issues and create solutions Understanding of the impact data can have on the decision making process Broad understanding of the political sensitivities associated with SEN data and impact on partnership working If you think this job role is for you, please send your CV to
Jul 18, 2025
Full time
This period closes on Thursday July at 17:00. £400 a day Full time Hybrid 1-2 days in the office As a middle manager within the Council you will: Ensure that corporate/departmental people practices are understood and implemented within the service Monitor and evaluate the team's performance and recommend areas for improvement based on evidence Coach and support staff to develop and appropriately use the case management system Recommend areas for service improvement based on relevant data and information Collaborate constructively with partner organisations and other stakeholders including internal services and colleagues Build a culture of trust in the wider team Monitor and evaluate individual performance against statutory timescales, bringing any underperformance to the attention of the SEN Improvement Lead Produce a service and partnership data dashboard to enable senior leaders to monitor and evaluation the SEND Local Offer. The data tracking manager's role is to oversee the quality and storage of the data captured by the SEN Service, and to use performance and reporting systems and tools to effectively extract, analyse and report on key performance indicators, impact and service outcomes. This data is to be amalgamated with data submitted by the SEND Local Area partners and benchmarked against regional and national data (including statistical neighbours). This will culminate in the creation and management of a live SEND Local Area dashboard (preferably on PowerBI). The post holder will be subject to data requests from the SEND Partnership Board, Pre-SEND Board, DMT and the LBE scrutiny panels and required to produce and present data, which may be contentious, with political sensitivity and awareness. They will also make returns at a regional level and in relation to the DfE funded Change Programme, Delivering Better Value programme and for the DSG Management plan returns. They are the lead officer for ensuring the Department for Education (DfE) statutory SEN2 annual return data requirements are met, the data is accurately captured, and the upload and any resulting errors are resolved. They will also be responsible for the Case Management System maintenance schedules, testing updates and supporting system development. Job Specifics - Skills, Experience, Knowledge & Abilities Essential: High level of knowledge/experience of IT including databases, and an understanding of how it is used to support the work of the service and adhering to GDPR Experience of data quality management and using regular data error checks Experience of using performance and reporting systems and tools confidently and effectively to extract, analyse and report on key performance and service outcomes, ideally from a SEND perspective. Demonstrate strong analytical skills to handle complex data and produce a service performance dashboard with accompanying reports Experience of using data to measure and track service delivery (KPI's) and staff performance Ability to use a variety of different data sources (qualitative and quantitative) to carry out trend analysis Strong presentation skills and the ability to tailor contents for a variety of audiences Ability to participate in discussions determining which performance measurements are appropriate and identify ways in which to capture the information Ability to work collaboratively both with own service and across other services As a regular and intrinsic part of this role required you to speak to members of the public in English, the ability to converse at ease, politely and courteously with customers and provide advice in accurate spoken English is essential and consistent with the requirements of this role. Knowledge of Local Authority accountability and monitoring processes and policies relating to the SEND Service including the DfE SEN2 return and data implications for FOI/SAR requests To deliver results; plan and manage resources while achieving excellence Problem-solving; have intellectual adaptability, investigate issues and create solutions Understanding of the impact data can have on the decision making process Broad understanding of the political sensitivities associated with SEN data and impact on partnership working If you think this job role is for you, please send your CV to
Our Olympians need you! How would you like to work with We Are Swim - The UK's leading premium Learn to Swim experience. We are looking for engaging and inspiring individuals to work as leisure operations assistants and join our industry leading swimming team at Leadership Academy Your primary role will be to supervise the safety of our swimming lesson provision, delivering lifesaving and first aid provision and excellent standards of customer experience and premium facilities and changing lives through giving every child opportunity to learn to swim. As part of your role, you will supervise the pool and support the teaching team, use technology to support and engage customers as well as working as part of a team to deliver a premium experience. This will include customer engagement, attending training and team meetings to share best practice and learn from each other. This role includes weekday evening and weekend hours. If you share our passion for changing lives through learning to swim and want to make a difference both in and out of the water, then this is a rare opportunity to join a fast growing, industry leading company. With amazing development opportunities to to progress and work towards qualifications in swimming teaching to children, babies, adults and progress into team leader, mentors, tutors, assistant managers and more! Full training and qualification can be provided, we recruit on character and personality - so change your life and get in touch today! Duties Deliver exceptional customer care to every swimmer and family member in and out of the water To provide lifeguard duties for learn to swim lessons for 3-11 year olds, ranging from non-swimmers to competent swimmers To plan, deliver and review high quality, themed learn to swim lessons to 3-11 years Ensure the safe provision of all equipment usage, storage, cleaning and maintenance Complete and record electronically all relevant health and safety checks as assigned on a daily, weekly and monthly basis by the swim@ manager To help maintain the facility to a high standard at all times by ensuring the centre is clean and safe for all users and staff Demonstrate a commitment to personal development through training, observation and feedback on performance to ensure high standards of delivery Be a positive role model for young people encouraging them to reach their full swimming potential Deliver the swim@ experience to include servicing customer enquires, showing potential customers round the centre, driving memberships and attending regular training with the to share best practise to ensure high standards of delivery are maintained Give out award badges and certificates to celebrate swimmer's achievements To abide by a code of conduct and carry out duties in accordance with all swim@ policies, including equal opportunities, safeguarding children, health and safety at work, operational procedures etc. (training provided) Person Specification Fully funded training and qualifications provided (existing qualifcations are a bonus!) Excellent communication and interpersonal skills Customer service focused, demonstrates a determined and committed approach to quality of standards and cleanliness Perseverance and patience to encourage and put people at ease Energietic, passionate and hard working personality Ambition for changing children's lives and making a difference Reasonable swimming ability Able to work in an active, energetic sporting environment This role has keyholder responsbilities. Employee Benefits Birthday off Bright and colourful work kit Discount on swimming lessons for family and friends Employee recognition scheme, rewards and team events Monthly staff training and collaboration Multiple Training and qualification opportunities
Jul 18, 2025
Full time
Our Olympians need you! How would you like to work with We Are Swim - The UK's leading premium Learn to Swim experience. We are looking for engaging and inspiring individuals to work as leisure operations assistants and join our industry leading swimming team at Leadership Academy Your primary role will be to supervise the safety of our swimming lesson provision, delivering lifesaving and first aid provision and excellent standards of customer experience and premium facilities and changing lives through giving every child opportunity to learn to swim. As part of your role, you will supervise the pool and support the teaching team, use technology to support and engage customers as well as working as part of a team to deliver a premium experience. This will include customer engagement, attending training and team meetings to share best practice and learn from each other. This role includes weekday evening and weekend hours. If you share our passion for changing lives through learning to swim and want to make a difference both in and out of the water, then this is a rare opportunity to join a fast growing, industry leading company. With amazing development opportunities to to progress and work towards qualifications in swimming teaching to children, babies, adults and progress into team leader, mentors, tutors, assistant managers and more! Full training and qualification can be provided, we recruit on character and personality - so change your life and get in touch today! Duties Deliver exceptional customer care to every swimmer and family member in and out of the water To provide lifeguard duties for learn to swim lessons for 3-11 year olds, ranging from non-swimmers to competent swimmers To plan, deliver and review high quality, themed learn to swim lessons to 3-11 years Ensure the safe provision of all equipment usage, storage, cleaning and maintenance Complete and record electronically all relevant health and safety checks as assigned on a daily, weekly and monthly basis by the swim@ manager To help maintain the facility to a high standard at all times by ensuring the centre is clean and safe for all users and staff Demonstrate a commitment to personal development through training, observation and feedback on performance to ensure high standards of delivery Be a positive role model for young people encouraging them to reach their full swimming potential Deliver the swim@ experience to include servicing customer enquires, showing potential customers round the centre, driving memberships and attending regular training with the to share best practise to ensure high standards of delivery are maintained Give out award badges and certificates to celebrate swimmer's achievements To abide by a code of conduct and carry out duties in accordance with all swim@ policies, including equal opportunities, safeguarding children, health and safety at work, operational procedures etc. (training provided) Person Specification Fully funded training and qualifications provided (existing qualifcations are a bonus!) Excellent communication and interpersonal skills Customer service focused, demonstrates a determined and committed approach to quality of standards and cleanliness Perseverance and patience to encourage and put people at ease Energietic, passionate and hard working personality Ambition for changing children's lives and making a difference Reasonable swimming ability Able to work in an active, energetic sporting environment This role has keyholder responsbilities. Employee Benefits Birthday off Bright and colourful work kit Discount on swimming lessons for family and friends Employee recognition scheme, rewards and team events Monthly staff training and collaboration Multiple Training and qualification opportunities
Product Owner - Tech Delivery page is loaded Product Owner - Tech Delivery Apply locations Pennington time type Full time posted on Posted 4 Days Ago job requisition id Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Responsible for maximizing the value for a product. Defines the vision and roadmap for the product, defining and prioritizing stories in the product backlog, and articulating this to both stakeholders and the development team. Works closely with stakeholders to understand their needs, and with the Product Manager in a scaled Agile model to ensure there is alignment. Possess a working knowledge of the product, and basic understanding of the business or technology domain. With some guidance, creates the vision and roadmap for the product to align with strategic direction for the business or technology domain. Communicates the product vision and roadmap to stakeholders and the team. Collaborates with stakeholders to understand their needs and problems. Creates and prioritizes work for one team. Learning to collaborate with cross-functional teams. With some guidance, creates and prioritizes stories in the product backlog. Refines stories with the team to ensure there are enough ready stories to load the next 1-2 sprints. Reviews and accepts stories and is empowered to make on-the-spot decisions on scope and requirements. Works in partnership with the team to ensure that optimum value is obtained through technology and through an advanced understanding of the business. Individual contributor. Position Summary: A Product Owner is responsible maximizing the value for a product. Key responsibilities include defining the vision and roadmap for the product, defining and prioritizing stories in the product backlog, and articulating this to both stakeholders and the development team. This role works closely with stakeholders to understand their needs, and with the Product Manager in a scaled Agile model to ensure there is alignment. They are developing in the role of a Product Owner, possessing a working knowledge of the product, and basic understanding of the business or technology domain. A Product Owner is an individual contributor to a team. Primary Responsibilities: With some guidance, creates the vision and roadmap for the product to align with strategic direction for the business or technology domain. Communicates the product vision and roadmap to stakeholders and the team. Collaborates with stakeholders to understand their needs and problems. Creates and prioritizes work for one team, learning to collaborate with cross-functional teams. With some guidance, creates and prioritizes stories in the product backlog. Refine stories with the team to ensure there are enough "ready" stories to load the next 1-2 sprints. Review and accept stories and make on-the-spot decisions regarding scope and requirements. Work in partnership with the team to ensure that optimum value is obtained through technology and through an advanced understanding of the business. Required Qualifications: 5-7 years working in and supporting IT. 3-5 years in a business/systems analysis role, solutions architect role or product owner role. Skillful in gathering and analyzing requirements impacting data-intensive applications/systems, and building solutions for fulfilling those requirements Critical thinker with superior written and oral communication skills as well as meeting facilitation skills. Be able to write database queries and navigate database schemas in order to support analysis effort. Experience in Agile methodology. Expert in Microsoft Word, Excel, Visio and PowerPoint and be able to articulate ideas and solutions leveraging these tools to broad set of audience, including developers, testers, management and business partners. Experience in developing process flows. Desired Qualifications: Prior experience with processes impacting client data and/or account data, preferably onboarding processes (client profiling, account opening, account maintenance, etc.). Demonstrate knowledge, with prior experience, of two or more of the following functional areas in a data domain: Risk identification and mitigation Data Management Client and account on-boarding and maintenance Data provisioning Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NJ - Pennington - 1500 AMERICAN BLVD - Princeton Place at Hopewell Bldg. 5 (NJ2150)Pay and benefits informationPay range$89,200.00 - $154,900.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. About Us Bank of America is committed to help employees through the transition period when they're displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity. Regardless of the position you are interested in, the starting points to building your resume are the same: 1.Determine the job or types of jobs you want to do and research their responsibilities and qualifications. 2.Think about why you can do the job and make a list of your skills that are relative to the job. 3.Identify experiences or accomplishments that show your proficiency in the skills required for the job. 4.Summarize your abilities, accomplishments and skills into a brief, concise document. Considerations when writing a resume •Do be brief. Resumes should be 1-2 pages in length. •Do be upbeat and active in your wording. •Do emphasize what you have done clearly and concretely. •Do be neat and well organized. •Do have others proofread and critique your resume. Spell check. Make it error free. •Do use high quality, white or light colored 8 x 11 paper. Use a laser printer if possible. •Don't be dishonest, always tell the truth about yourself in the most flattering light. •Don't include salary history or requirements. •Don't include references. •Don't include accomplishments that do not support your professional goals. • Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.) •Don't use italics, underlining, shadows or other fancy treatments. Seven steps to a successful interview 1.Anticipate -Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview? 2.Research -What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available? 3.Assess -Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight. 4.Prepare Answers -Think about what the interviewer may ask, determine what the best answer is and write it down. 5.Prepare Questions - Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks. 6.Practice - It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease. 7.Follow-up - Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage.
Jul 18, 2025
Full time
Product Owner - Tech Delivery page is loaded Product Owner - Tech Delivery Apply locations Pennington time type Full time posted on Posted 4 Days Ago job requisition id Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Responsible for maximizing the value for a product. Defines the vision and roadmap for the product, defining and prioritizing stories in the product backlog, and articulating this to both stakeholders and the development team. Works closely with stakeholders to understand their needs, and with the Product Manager in a scaled Agile model to ensure there is alignment. Possess a working knowledge of the product, and basic understanding of the business or technology domain. With some guidance, creates the vision and roadmap for the product to align with strategic direction for the business or technology domain. Communicates the product vision and roadmap to stakeholders and the team. Collaborates with stakeholders to understand their needs and problems. Creates and prioritizes work for one team. Learning to collaborate with cross-functional teams. With some guidance, creates and prioritizes stories in the product backlog. Refines stories with the team to ensure there are enough ready stories to load the next 1-2 sprints. Reviews and accepts stories and is empowered to make on-the-spot decisions on scope and requirements. Works in partnership with the team to ensure that optimum value is obtained through technology and through an advanced understanding of the business. Individual contributor. Position Summary: A Product Owner is responsible maximizing the value for a product. Key responsibilities include defining the vision and roadmap for the product, defining and prioritizing stories in the product backlog, and articulating this to both stakeholders and the development team. This role works closely with stakeholders to understand their needs, and with the Product Manager in a scaled Agile model to ensure there is alignment. They are developing in the role of a Product Owner, possessing a working knowledge of the product, and basic understanding of the business or technology domain. A Product Owner is an individual contributor to a team. Primary Responsibilities: With some guidance, creates the vision and roadmap for the product to align with strategic direction for the business or technology domain. Communicates the product vision and roadmap to stakeholders and the team. Collaborates with stakeholders to understand their needs and problems. Creates and prioritizes work for one team, learning to collaborate with cross-functional teams. With some guidance, creates and prioritizes stories in the product backlog. Refine stories with the team to ensure there are enough "ready" stories to load the next 1-2 sprints. Review and accept stories and make on-the-spot decisions regarding scope and requirements. Work in partnership with the team to ensure that optimum value is obtained through technology and through an advanced understanding of the business. Required Qualifications: 5-7 years working in and supporting IT. 3-5 years in a business/systems analysis role, solutions architect role or product owner role. Skillful in gathering and analyzing requirements impacting data-intensive applications/systems, and building solutions for fulfilling those requirements Critical thinker with superior written and oral communication skills as well as meeting facilitation skills. Be able to write database queries and navigate database schemas in order to support analysis effort. Experience in Agile methodology. Expert in Microsoft Word, Excel, Visio and PowerPoint and be able to articulate ideas and solutions leveraging these tools to broad set of audience, including developers, testers, management and business partners. Experience in developing process flows. Desired Qualifications: Prior experience with processes impacting client data and/or account data, preferably onboarding processes (client profiling, account opening, account maintenance, etc.). Demonstrate knowledge, with prior experience, of two or more of the following functional areas in a data domain: Risk identification and mitigation Data Management Client and account on-boarding and maintenance Data provisioning Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NJ - Pennington - 1500 AMERICAN BLVD - Princeton Place at Hopewell Bldg. 5 (NJ2150)Pay and benefits informationPay range$89,200.00 - $154,900.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. About Us Bank of America is committed to help employees through the transition period when they're displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity. Regardless of the position you are interested in, the starting points to building your resume are the same: 1.Determine the job or types of jobs you want to do and research their responsibilities and qualifications. 2.Think about why you can do the job and make a list of your skills that are relative to the job. 3.Identify experiences or accomplishments that show your proficiency in the skills required for the job. 4.Summarize your abilities, accomplishments and skills into a brief, concise document. Considerations when writing a resume •Do be brief. Resumes should be 1-2 pages in length. •Do be upbeat and active in your wording. •Do emphasize what you have done clearly and concretely. •Do be neat and well organized. •Do have others proofread and critique your resume. Spell check. Make it error free. •Do use high quality, white or light colored 8 x 11 paper. Use a laser printer if possible. •Don't be dishonest, always tell the truth about yourself in the most flattering light. •Don't include salary history or requirements. •Don't include references. •Don't include accomplishments that do not support your professional goals. • Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.) •Don't use italics, underlining, shadows or other fancy treatments. Seven steps to a successful interview 1.Anticipate -Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview? 2.Research -What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available? 3.Assess -Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight. 4.Prepare Answers -Think about what the interviewer may ask, determine what the best answer is and write it down. 5.Prepare Questions - Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks. 6.Practice - It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease. 7.Follow-up - Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage.
Business Development Manager - Middleton Business Development Manager Vacancy (Pub Partnerships) - North West & North Wales - Up to 60,000 plus car allowance, bonus & private healthcare JW Lees are recruiting for a BDM to join our successful Pub Partnerships team covering the North West & North Wales area. This role will drive exceptional performance with our pub partners by recruiting, training and supporting the best people, creating growth organically and through acquisition and by assisting our partners in identifying, supporting and driving opportunities to improve the overall performance of the establishment. What we offer our Business Development Managers: Up to 60k plus car allowance and bonus Private medical with BUPA 30% discount on food and drink across our pubs and inns for you and friends and family Discounted stays in our hotels and inns Annual profit share, ensuring you share in the success of the company Wellbeing support with our Employee Assistant Programme Great opportunities to grow in your role and progress your career Business Development Manager Person Specification: Experience of working in a multi-site environment. Enthusiastic and passionate about making sure every one of our customers has a fantastic experience. An unerring passion to help our Pub Partners succeed in business - this will require real empathy, as well as exceptional listening and influencing skills. Great organisational skills with the ability to prioritise, delegate and manage duties effectively. Effective communication skills with the ability to build relationships at all levels of the business. Strong commercial acumen, capable of understanding pricing offers, setting rents, and making complex investment proposals backed up by sound commercial thinking. Highly numerate, being able to analyse financial data to identify trends and areas for improvement. A lover of great British food and locally brewed award-winning drinks. Full driving licence and vehicle. Business Development Manager Role Specification: Build effective and positive relationships with key stakeholders with a strong focus on Pub Partners and prospective Pub Partners to forge sustainable results. Recruit and retain the best people including interviewing candidates, reviewing business plans, and supporting the Partners' journey through the lifecycle of the pub. Work alongside your Pub Partners to ensure that sales and profit opportunities are maximised for all parties. In particular, identify opportunities for beer volume growth and implement initiatives to realise this growth throughout your estate. To identify and deliver outstanding capital investment schemes, delivering profitable growth for both our Pub Partners and JW Lees. Work alongside the property team to ensure the maintenance of each site, and propose and oversee the refurbishments of our Pub Partnership estate. Identify key trends/markets to maximise business opportunities. About JW Lees Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together
Jul 18, 2025
Full time
Business Development Manager - Middleton Business Development Manager Vacancy (Pub Partnerships) - North West & North Wales - Up to 60,000 plus car allowance, bonus & private healthcare JW Lees are recruiting for a BDM to join our successful Pub Partnerships team covering the North West & North Wales area. This role will drive exceptional performance with our pub partners by recruiting, training and supporting the best people, creating growth organically and through acquisition and by assisting our partners in identifying, supporting and driving opportunities to improve the overall performance of the establishment. What we offer our Business Development Managers: Up to 60k plus car allowance and bonus Private medical with BUPA 30% discount on food and drink across our pubs and inns for you and friends and family Discounted stays in our hotels and inns Annual profit share, ensuring you share in the success of the company Wellbeing support with our Employee Assistant Programme Great opportunities to grow in your role and progress your career Business Development Manager Person Specification: Experience of working in a multi-site environment. Enthusiastic and passionate about making sure every one of our customers has a fantastic experience. An unerring passion to help our Pub Partners succeed in business - this will require real empathy, as well as exceptional listening and influencing skills. Great organisational skills with the ability to prioritise, delegate and manage duties effectively. Effective communication skills with the ability to build relationships at all levels of the business. Strong commercial acumen, capable of understanding pricing offers, setting rents, and making complex investment proposals backed up by sound commercial thinking. Highly numerate, being able to analyse financial data to identify trends and areas for improvement. A lover of great British food and locally brewed award-winning drinks. Full driving licence and vehicle. Business Development Manager Role Specification: Build effective and positive relationships with key stakeholders with a strong focus on Pub Partners and prospective Pub Partners to forge sustainable results. Recruit and retain the best people including interviewing candidates, reviewing business plans, and supporting the Partners' journey through the lifecycle of the pub. Work alongside your Pub Partners to ensure that sales and profit opportunities are maximised for all parties. In particular, identify opportunities for beer volume growth and implement initiatives to realise this growth throughout your estate. To identify and deliver outstanding capital investment schemes, delivering profitable growth for both our Pub Partners and JW Lees. Work alongside the property team to ensure the maintenance of each site, and propose and oversee the refurbishments of our Pub Partnership estate. Identify key trends/markets to maximise business opportunities. About JW Lees Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jul 18, 2025
Full time
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Multi Skilled Maintenance Engineer Biggleswade Days (7:30am to 17:30pm) Flexible to Work O/T on Weekends 50,000 We are looking for a motivated maintenance engineer to join a UK Leading Manufacturer. Reporting directly to the engineering manager you will be a key member in ensuring the production facility is kept running. You will be involved in all aspects of planned and reactive maintenance within their operation. With progressive training and development this company is always looking to enhance its employees and their skill sets, whilst additionally being supported by a welcoming team of engineers. The position will appeal to a strong engineer looking for their next challenging role within in a secure and stable company. Role Description: Providing both Reactive & PPM maintenance Machine Breakdowns Sensors, Drives, Relays, Inverters Conveyors, Bearings, Belts, Chains, Wrappers, Baggers Adhering To All Health & Safety on Site Skills and Qualifications: Maintenance Experience BTEC/NVQ Level 3 Electrical Required HNC/HND Electrical Desirable 18th Edition Desirable Hydraulics and Pneumatics FMCG, Packaging Experience Mechanical & Electrical Experience Desirable In return for your commitment my client offers a stable and secure career for a technically motivated engineer. If you feel this is of interest, please send your CV directly at or call for a confidential discussion on (phone number removed).
Jul 18, 2025
Full time
Multi Skilled Maintenance Engineer Biggleswade Days (7:30am to 17:30pm) Flexible to Work O/T on Weekends 50,000 We are looking for a motivated maintenance engineer to join a UK Leading Manufacturer. Reporting directly to the engineering manager you will be a key member in ensuring the production facility is kept running. You will be involved in all aspects of planned and reactive maintenance within their operation. With progressive training and development this company is always looking to enhance its employees and their skill sets, whilst additionally being supported by a welcoming team of engineers. The position will appeal to a strong engineer looking for their next challenging role within in a secure and stable company. Role Description: Providing both Reactive & PPM maintenance Machine Breakdowns Sensors, Drives, Relays, Inverters Conveyors, Bearings, Belts, Chains, Wrappers, Baggers Adhering To All Health & Safety on Site Skills and Qualifications: Maintenance Experience BTEC/NVQ Level 3 Electrical Required HNC/HND Electrical Desirable 18th Edition Desirable Hydraulics and Pneumatics FMCG, Packaging Experience Mechanical & Electrical Experience Desirable In return for your commitment my client offers a stable and secure career for a technically motivated engineer. If you feel this is of interest, please send your CV directly at or call for a confidential discussion on (phone number removed).
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jul 18, 2025
Full time
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Salary: c£47,000 + £5,400 car allowance + benefits (private medical, pension) Location: Staffordshire (with multi-site responsibility for sites in Gloucester) Are you an experienced Transport Manager or a rising logistics professional ready to take on a leadership challenge in a dynamic, multi-site rental logistics environment? Our client is a fast-growing, international business specializing in the short- and long-term rental of large, high-value, and critical equipment serving the retail, hospitality, catering, and public and private sectors. They are seeking a Transport Manager to lead and evolve their UK logistics operations, overseeing delivery, collection, and reverse logistics activities across two key sites in Staffordshire and Gloucestershire, serving customers nationally, and coordinating international road and sea freight. They operate their own in-house mixed fleet, including artics, Hiabs, and Luton vans, and also work with third-party transport hauliers. This is a complex and evolving operation, with a mix of in-house fleet, subcontractors, manual planning tools, and a growing ambition for strategic transformation. What You'll Be Doing: Overseeing daily routing, scheduling, and resourcing for 2-person delivery teams, HGV, Luton, and van fleet. Managing inbound and outbound logistics, including installations and return logistics. Leading and mentoring two Transport Supervisors, planning staff, and drivers across the Staffordshire and Gloucestershire sites. Liaising with Project Managers, Warehouse, Asset, and Fleet teams to align schedules with client deployments. Developing and embedding SLAs with subcontractors and freight partners. Supporting international road and sea freight to locations including Dubai, the EU, and beyond. Driving the implementation of route planning tools and delivery tracking integration with ERP systems. Ensuring full HGV transport compliance (tachographs, vehicle maintenance, driver hours). Ideal Background: Proven experience in transport leadership, either as a Transport Manager, Supervisor, or Deputy looking to step up. Experience managing multi-site logistics and coordinating with external hauliers. Skilled in stakeholder engagement and cross-functional collaboration. Familiar with H&S best practices and driver welfare. Knowledge of ERP/TMS systems is preferred but not essential. Comfortable operating in both hands-on and strategic capacities. Why Apply? This is an opportunity to embed structure, implement change, and shape a modern transport function. Be part of a business committed to growth, operational improvement, and developing its people. High visibility role with daily interaction across the supply chain, commercial, and operational leadership teams. Package: Benefits: Private medical insurance, company pension Working Hours: Mon-Fri 8:30am-5:00pm, on-call as needed Travel: Weekly visits to Gloucestershire Ready to drive real impact in a growing business with the autonomy to make change happen? Apply now and take the next step in your logistics leadership career. Please quote reference LX .
Jul 18, 2025
Full time
Salary: c£47,000 + £5,400 car allowance + benefits (private medical, pension) Location: Staffordshire (with multi-site responsibility for sites in Gloucester) Are you an experienced Transport Manager or a rising logistics professional ready to take on a leadership challenge in a dynamic, multi-site rental logistics environment? Our client is a fast-growing, international business specializing in the short- and long-term rental of large, high-value, and critical equipment serving the retail, hospitality, catering, and public and private sectors. They are seeking a Transport Manager to lead and evolve their UK logistics operations, overseeing delivery, collection, and reverse logistics activities across two key sites in Staffordshire and Gloucestershire, serving customers nationally, and coordinating international road and sea freight. They operate their own in-house mixed fleet, including artics, Hiabs, and Luton vans, and also work with third-party transport hauliers. This is a complex and evolving operation, with a mix of in-house fleet, subcontractors, manual planning tools, and a growing ambition for strategic transformation. What You'll Be Doing: Overseeing daily routing, scheduling, and resourcing for 2-person delivery teams, HGV, Luton, and van fleet. Managing inbound and outbound logistics, including installations and return logistics. Leading and mentoring two Transport Supervisors, planning staff, and drivers across the Staffordshire and Gloucestershire sites. Liaising with Project Managers, Warehouse, Asset, and Fleet teams to align schedules with client deployments. Developing and embedding SLAs with subcontractors and freight partners. Supporting international road and sea freight to locations including Dubai, the EU, and beyond. Driving the implementation of route planning tools and delivery tracking integration with ERP systems. Ensuring full HGV transport compliance (tachographs, vehicle maintenance, driver hours). Ideal Background: Proven experience in transport leadership, either as a Transport Manager, Supervisor, or Deputy looking to step up. Experience managing multi-site logistics and coordinating with external hauliers. Skilled in stakeholder engagement and cross-functional collaboration. Familiar with H&S best practices and driver welfare. Knowledge of ERP/TMS systems is preferred but not essential. Comfortable operating in both hands-on and strategic capacities. Why Apply? This is an opportunity to embed structure, implement change, and shape a modern transport function. Be part of a business committed to growth, operational improvement, and developing its people. High visibility role with daily interaction across the supply chain, commercial, and operational leadership teams. Package: Benefits: Private medical insurance, company pension Working Hours: Mon-Fri 8:30am-5:00pm, on-call as needed Travel: Weekly visits to Gloucestershire Ready to drive real impact in a growing business with the autonomy to make change happen? Apply now and take the next step in your logistics leadership career. Please quote reference LX .
Make Music, Artist Development and Contemporary Fixed Term Contract Apply now Deadline for applications:5pm, 13 th July 2025 Reports to:Study Leader (Strings) Location:Gateshead Working hours: c. 6 hours on Sundays, within the timeframe 9am-5pm Salary:SCP 56 - £35.71 per hour, inclusive of holiday pay. Teaching begins Sept 14 th , 2025. About The Glasshouse International Centre for Music We're a place where you can hear rock legends or pop icons on the same night as folk trios or opera singers. Where new musicians are nurtured and showcased on the same stages as platinum- selling performers. And where youth choirs and tambourine- shaking toddlers practice in the same spaces as our acclaimed orchestra Royal Northern Sinfonia. Whether you're front of house, waiting in the wings or keeping things running behind the scenes you will be part of a team that means 2 million people enjoy top - notch gigs, concerts and classes in our own venue at Gateshead Quays, out in communities across the North East and through live- streamed performances and digital lessons. About Make Music Make Music is the name for all of The Glasshouse's music-making classes, groups, ensembles, and activities for schools and music educators. People of all ages, experience levels and backgrounds sing, play, and create with us. Whether starting from scratch or polishing some skills there's a class, choir, band, or studio to suit everyone. Make Music: Young People supports any young person aged 4 to 19 find their voice, learn a musical instrument, write, and produce their own songs, meet others to play and sing with, build their confidence, and take part in exciting performances. The Glasshouse runs a leading musical training that supports young musicians aged 4 - 19 to develop the skills and confidence to reach their musical potential. We encourage applicants from the most diverse backgrounds, making sure that everyone has the chance to study with us. Financial support is available through grants and bursaries. The Glasshouse understands that people learn in different ways and have different musical interests. We have come up with ways of teaching music that support people's personal development as well as musical, designed around the needs of the person learning. We have written this down in our Inclusive Music Making Guide and everything we do is based on that. Through all this we connect young people with visiting artists, and we work with Music Hubs and other partners to support young people to grow in the North East. The Glasshouse Centre for Advanced Training (CAT) is a high-level music training programme for young people with exceptional potential and passion for music. It is part of the Department of Education Music and Dance Scheme network. Taking place on Sunday during term time, students receive tuition, ensemble training and classes in music theory, alongside individual guidance and development. There are exciting opportunities to compose music and work alongside inspirational visiting artists, as well as multiple performance opportunities. The CAT is open to a wide range of musical genres and instruments including voice. About you Are you self-motivated, happy working in a team environment and flexible enough to adapt to a changing environment? If this sounds like you, read on to find out how you can hit the ground running. Overall purpose of the job The Centre for Advanced Training Violin Tutor will be part of the CAT Strings tutor team working within Make Music: Young People. The role will involve teaching young people, aged 10-18, both individually and, potentially, as part of an ensemble and in preparation for performances on Sundays during term time at The Glasshouse International Centre for Music. It would be great if you had experience in: Playing to an advanced, professional standard Working with young people aged 10-18 Valuing diversity in relation to styles of music and strive to champion and celebrate musical pioneers from a variety of musical styles. Performing at a professional level Ability to share passion for music and inspire students Being adaptable with students of different ages, levels of knowledge, and learning styles Using initiative and being resourceful and efficient Excellent communication skills, both with young people and with colleagues An inclusive approach to working with young people Skills and knowledge of: A range of music teaching methods Inclusive music practice It also helps if you have: Experience of teaching diverse musical styles, e.g., folk or jazz Experience of teaching through online platforms Familiarity with a variety of exam boards You'll be responsible for: General Teach young people in 1:1 lessons, working on appropriate instrumental technique and repertoire Lead group-based music learning activities where relevant Lead or co-lead ensembles where relevant, helping young people to grow their skills in playing together as a group Lead exciting and stimulating high-quality activities, which help young people to progress personally, socially and musically Prepare young people for performances as and when needed Support students to prepare for exams Evaluation and Reporting Work closely with the Study Leader to manage learning accreditation and assessment of students, as required Help us to gather feedback when needed, so that we can monitor and evaluate the programme Keep up to date with current developments in relation to your own performance practice, specialist education and learning practice Contribute to the writing of curriculum documents and learning resources Lead exemplary tuition in specific instrumental/subject areas Provide expert advice on the development of specific instrumental learning/programme areas Support the development and maintenance of excellent and inclusive music practice, social and musical pedagogies within Make Music: Young People Work with colleagues to remove barriers to engagement and make sure music learning activities meet a range of different needs, interests, and contexts Attend and/or lead, performances, events and programme activities as required Work closely with others in the team to connect to The Glasshouse's artistic programme Create lesson plans for each session that you lead, and for the full term Contribute and create relevant music and effective learning materials to support teaching and planning Attend team and organisational meetings as agreed Understand and adhere to operational policies/handbooks People Attend team meetings, line management meetings and planning meetings as required Marketing and Comms Work with colleagues to support effective recruitment Health and Safety and safeguarding Work with Designated Safeguarding Officers and Director of Safeguarding to implement safeguarding policies and procedures throughout the programme to maintain high standards of safeguarding and pastoral care of children and adults at risk To accept personal responsibility for understanding and following Health and Safety, Child protection, Equality and Diversity and other policies within the Trust But don't worryif you're not a perfect match for the job description and criteria, we'd love you to apply anyway. We are more interested in your determination, positivity, and willingness to get stuck in. Our commitment to your development At The Glasshouse, we're always learning. And we know that when it comes to training, everyone is different. So, you'll work closely with your manager to identify what your training journey will look like. If you have a specific interest or you would like to develop your skills in a certain area, we want to hear about it. This may be through gaining a qualification, on-the-job training or learning within your team, but whatever path you take, through training and support, we'll help you develop the skills and knowledge you need to thrive in your role. Diversity, Equality, and Inclusion At The Glasshouse, we encourage a working environment that's welcoming, inclusive, and diverse. Different backgrounds, views and experiences are valued so everyone can be themselves. Our venue and programmes are for everyone, so we want to make sure this opportunity is available to everyone, no matter your background or the challenges you've faced. For example, we would love to hear from you if you: Are D/deaf. Have a disability, learning difficulty or significant long -term health condition which affects your daily life Describe yourself as neurodiverse (this might include dyslexia, dyspraxia, dyscalculia, ADHD, autistic spectrum, and others) Grew up in a family receiving Universal Credit or state benefits Have ever lived in council or social housing or been on the housing register Have ever lived in sheltered accommodation or experienced homelessness Experienced being in care at any point in your life Have been a refugee or asylum seeker Are from the African, South, East and South-East Asian, Middle East, Latinx or North African diaspora, or have experienced racism . click apply for full job details
Jul 18, 2025
Full time
Make Music, Artist Development and Contemporary Fixed Term Contract Apply now Deadline for applications:5pm, 13 th July 2025 Reports to:Study Leader (Strings) Location:Gateshead Working hours: c. 6 hours on Sundays, within the timeframe 9am-5pm Salary:SCP 56 - £35.71 per hour, inclusive of holiday pay. Teaching begins Sept 14 th , 2025. About The Glasshouse International Centre for Music We're a place where you can hear rock legends or pop icons on the same night as folk trios or opera singers. Where new musicians are nurtured and showcased on the same stages as platinum- selling performers. And where youth choirs and tambourine- shaking toddlers practice in the same spaces as our acclaimed orchestra Royal Northern Sinfonia. Whether you're front of house, waiting in the wings or keeping things running behind the scenes you will be part of a team that means 2 million people enjoy top - notch gigs, concerts and classes in our own venue at Gateshead Quays, out in communities across the North East and through live- streamed performances and digital lessons. About Make Music Make Music is the name for all of The Glasshouse's music-making classes, groups, ensembles, and activities for schools and music educators. People of all ages, experience levels and backgrounds sing, play, and create with us. Whether starting from scratch or polishing some skills there's a class, choir, band, or studio to suit everyone. Make Music: Young People supports any young person aged 4 to 19 find their voice, learn a musical instrument, write, and produce their own songs, meet others to play and sing with, build their confidence, and take part in exciting performances. The Glasshouse runs a leading musical training that supports young musicians aged 4 - 19 to develop the skills and confidence to reach their musical potential. We encourage applicants from the most diverse backgrounds, making sure that everyone has the chance to study with us. Financial support is available through grants and bursaries. The Glasshouse understands that people learn in different ways and have different musical interests. We have come up with ways of teaching music that support people's personal development as well as musical, designed around the needs of the person learning. We have written this down in our Inclusive Music Making Guide and everything we do is based on that. Through all this we connect young people with visiting artists, and we work with Music Hubs and other partners to support young people to grow in the North East. The Glasshouse Centre for Advanced Training (CAT) is a high-level music training programme for young people with exceptional potential and passion for music. It is part of the Department of Education Music and Dance Scheme network. Taking place on Sunday during term time, students receive tuition, ensemble training and classes in music theory, alongside individual guidance and development. There are exciting opportunities to compose music and work alongside inspirational visiting artists, as well as multiple performance opportunities. The CAT is open to a wide range of musical genres and instruments including voice. About you Are you self-motivated, happy working in a team environment and flexible enough to adapt to a changing environment? If this sounds like you, read on to find out how you can hit the ground running. Overall purpose of the job The Centre for Advanced Training Violin Tutor will be part of the CAT Strings tutor team working within Make Music: Young People. The role will involve teaching young people, aged 10-18, both individually and, potentially, as part of an ensemble and in preparation for performances on Sundays during term time at The Glasshouse International Centre for Music. It would be great if you had experience in: Playing to an advanced, professional standard Working with young people aged 10-18 Valuing diversity in relation to styles of music and strive to champion and celebrate musical pioneers from a variety of musical styles. Performing at a professional level Ability to share passion for music and inspire students Being adaptable with students of different ages, levels of knowledge, and learning styles Using initiative and being resourceful and efficient Excellent communication skills, both with young people and with colleagues An inclusive approach to working with young people Skills and knowledge of: A range of music teaching methods Inclusive music practice It also helps if you have: Experience of teaching diverse musical styles, e.g., folk or jazz Experience of teaching through online platforms Familiarity with a variety of exam boards You'll be responsible for: General Teach young people in 1:1 lessons, working on appropriate instrumental technique and repertoire Lead group-based music learning activities where relevant Lead or co-lead ensembles where relevant, helping young people to grow their skills in playing together as a group Lead exciting and stimulating high-quality activities, which help young people to progress personally, socially and musically Prepare young people for performances as and when needed Support students to prepare for exams Evaluation and Reporting Work closely with the Study Leader to manage learning accreditation and assessment of students, as required Help us to gather feedback when needed, so that we can monitor and evaluate the programme Keep up to date with current developments in relation to your own performance practice, specialist education and learning practice Contribute to the writing of curriculum documents and learning resources Lead exemplary tuition in specific instrumental/subject areas Provide expert advice on the development of specific instrumental learning/programme areas Support the development and maintenance of excellent and inclusive music practice, social and musical pedagogies within Make Music: Young People Work with colleagues to remove barriers to engagement and make sure music learning activities meet a range of different needs, interests, and contexts Attend and/or lead, performances, events and programme activities as required Work closely with others in the team to connect to The Glasshouse's artistic programme Create lesson plans for each session that you lead, and for the full term Contribute and create relevant music and effective learning materials to support teaching and planning Attend team and organisational meetings as agreed Understand and adhere to operational policies/handbooks People Attend team meetings, line management meetings and planning meetings as required Marketing and Comms Work with colleagues to support effective recruitment Health and Safety and safeguarding Work with Designated Safeguarding Officers and Director of Safeguarding to implement safeguarding policies and procedures throughout the programme to maintain high standards of safeguarding and pastoral care of children and adults at risk To accept personal responsibility for understanding and following Health and Safety, Child protection, Equality and Diversity and other policies within the Trust But don't worryif you're not a perfect match for the job description and criteria, we'd love you to apply anyway. We are more interested in your determination, positivity, and willingness to get stuck in. Our commitment to your development At The Glasshouse, we're always learning. And we know that when it comes to training, everyone is different. So, you'll work closely with your manager to identify what your training journey will look like. If you have a specific interest or you would like to develop your skills in a certain area, we want to hear about it. This may be through gaining a qualification, on-the-job training or learning within your team, but whatever path you take, through training and support, we'll help you develop the skills and knowledge you need to thrive in your role. Diversity, Equality, and Inclusion At The Glasshouse, we encourage a working environment that's welcoming, inclusive, and diverse. Different backgrounds, views and experiences are valued so everyone can be themselves. Our venue and programmes are for everyone, so we want to make sure this opportunity is available to everyone, no matter your background or the challenges you've faced. For example, we would love to hear from you if you: Are D/deaf. Have a disability, learning difficulty or significant long -term health condition which affects your daily life Describe yourself as neurodiverse (this might include dyslexia, dyspraxia, dyscalculia, ADHD, autistic spectrum, and others) Grew up in a family receiving Universal Credit or state benefits Have ever lived in council or social housing or been on the housing register Have ever lived in sheltered accommodation or experienced homelessness Experienced being in care at any point in your life Have been a refugee or asylum seeker Are from the African, South, East and South-East Asian, Middle East, Latinx or North African diaspora, or have experienced racism . click apply for full job details
2 x Technical Supervisor - Legal Disrepair (Vehicle Included) Salary: Starting from 45,000 (DOE) + Benefits Location: Barking & Dagenham Contract: Full Time, 36 hours per week About the Role Our client is currently recruiting for a Technical Supervisor to lead and support a skilled team within the Legal Disrepair service. This role is ideal for a confident and experienced individual who has a background in property maintenance and is passionate about performance, compliance, and service quality. Reporting to the Service Delivery Manager, you'll oversee a team of trades operatives and subcontractors, ensuring work is delivered to high standards with a strong focus on customer satisfaction and compliance. From first report to final post-inspection, you'll be involved in the full journey, ensuring smooth and efficient service delivery. Key Responsibilities Manage and supervise a team of operatives and subcontractors, ensuring high standards and timely completion of work Liaise with the scheduling team to ensure accurate job data, timely reporting, and efficient allocation of tasks Conduct pre- and post-inspections to maintain quality and compliance Support the Service Delivery Manager with contract management, reporting, and identifying areas for process improvement Monitor team and subcontractor performance, attend monthly reviews, and support continuous improvement Engage with stakeholders including legal teams, client representatives, and local authorities Act as a key point of contact for customers, managing queries and resolving complaints effectively Oversee the day-to-day administration and coordination of the team Skills & Experience Required Relevant trade & surveying qualifications Previous supervisory experience within a responsive repairs or minor works environment Proven knowledge and experience in Legal Disrepair is essential Strong IT skills, including Microsoft Office and experience using job management systems (Accuserv knowledge desirable) Excellent communication and interpersonal skills Strong leadership and team management capabilities Ability to analyse data and report on performance Commercial awareness with a focus on value for money Strong customer service focus and ability to resolve issues proactively Full UK driving licence (clean) Benefits Package Includes: Access to rewards, perks & discounts platform Private Medical Insurance Group Life Assurance Generous holiday allowance (starting at 26 days) Pension scheme Family-friendly policies to support work-life balance Health & wellbeing support (including EAP) Ongoing career development and training Free parking A supportive and dynamic team environment Our Client Our client delivers high-quality facilities services to a range of public and private sector clients across London. Their mission is to positively impact communities by providing safe, efficient, and customer-focused property services that reflect local needs and expectations. If you're a motivated leader with a strong background in property maintenance and Legal Disrepair, and you're looking for your next challenge, we'd love to hear from you.
Jul 18, 2025
Full time
2 x Technical Supervisor - Legal Disrepair (Vehicle Included) Salary: Starting from 45,000 (DOE) + Benefits Location: Barking & Dagenham Contract: Full Time, 36 hours per week About the Role Our client is currently recruiting for a Technical Supervisor to lead and support a skilled team within the Legal Disrepair service. This role is ideal for a confident and experienced individual who has a background in property maintenance and is passionate about performance, compliance, and service quality. Reporting to the Service Delivery Manager, you'll oversee a team of trades operatives and subcontractors, ensuring work is delivered to high standards with a strong focus on customer satisfaction and compliance. From first report to final post-inspection, you'll be involved in the full journey, ensuring smooth and efficient service delivery. Key Responsibilities Manage and supervise a team of operatives and subcontractors, ensuring high standards and timely completion of work Liaise with the scheduling team to ensure accurate job data, timely reporting, and efficient allocation of tasks Conduct pre- and post-inspections to maintain quality and compliance Support the Service Delivery Manager with contract management, reporting, and identifying areas for process improvement Monitor team and subcontractor performance, attend monthly reviews, and support continuous improvement Engage with stakeholders including legal teams, client representatives, and local authorities Act as a key point of contact for customers, managing queries and resolving complaints effectively Oversee the day-to-day administration and coordination of the team Skills & Experience Required Relevant trade & surveying qualifications Previous supervisory experience within a responsive repairs or minor works environment Proven knowledge and experience in Legal Disrepair is essential Strong IT skills, including Microsoft Office and experience using job management systems (Accuserv knowledge desirable) Excellent communication and interpersonal skills Strong leadership and team management capabilities Ability to analyse data and report on performance Commercial awareness with a focus on value for money Strong customer service focus and ability to resolve issues proactively Full UK driving licence (clean) Benefits Package Includes: Access to rewards, perks & discounts platform Private Medical Insurance Group Life Assurance Generous holiday allowance (starting at 26 days) Pension scheme Family-friendly policies to support work-life balance Health & wellbeing support (including EAP) Ongoing career development and training Free parking A supportive and dynamic team environment Our Client Our client delivers high-quality facilities services to a range of public and private sector clients across London. Their mission is to positively impact communities by providing safe, efficient, and customer-focused property services that reflect local needs and expectations. If you're a motivated leader with a strong background in property maintenance and Legal Disrepair, and you're looking for your next challenge, we'd love to hear from you.
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment . About The Role: Role Overview: We are seeking a dedicated professional to join our Mobile Team as a First-Line Supervisor within a mobile engineering environment. The successful candidate will play a crucial role in overseeing engineering operations, ensuring seamless coordination and support. Responsibilities will include: Supervising the engineering team to maintain efficiency and performance. Liaising with clients to foster strong relationships and provide outstanding service. Attending meetings to contribute valuable technical insights. Providing technical support to the Service Delivery Manager (SDM). This is a hands-on supervisory role, meaning the candidate will not only lead but also actively participate in core engineering maintenance and reactive works. Excellence in customer service is paramount, ensuring our clients receive top-tier support and solutions. Key Responsibilities: As part of the Mobile Team, the successful candidate will oversee and actively contribute to the technical aspects of engineering operations. Key responsibilities include: Review and validation: Conduct weekly timesheet reviews, approve overtime and validate technical paperwork and statutory documentation. Health & Safety - Drive Health and Safety through the delivery of toolbox talks and hazard reporting via Eco Online. Monitoring: Monitor sickness levels and carry out return to work interviews in a timely manner. Engage with SDM about any sickness that needs further escalation to HR. Technical training & development: Act as the designated super user for handheld devices, providing training and guidance to engineers on the proper use of OCS Q and lead on training during inductions for new starters. Documentation assessment: Regularly review engineer and subcontractor paperwork, identifying potential additional work opportunities and necessary reactive repairs from maintenance inspections. Audit & compliance: Perform audits of site logbooks, engineering activities, subcontractor operations, and ensure all tools, equipment, and vehicle inspections are completed as required. Helpdesk technical support: Provide expert guidance to the SCTS helpdesk on reactive jobs and support monthly planning for core PPM engineering work. Stakeholder engagement: Attend SDM meetings as needed, offering detailed updates on challenges and ongoing issues related to M&E and Fabric services . Leadership & supervision: Step in to deputize for the Maintenance SDM whenever required. Engineering operations: Execute PPM, proactive, and reactive work within designated time frames, ensuring client expectations are met. Emergency response: Participate in on-call rotation, delivering emergency callout services as required. Contractor oversight: Monitor subcontractor activities and workmanship on behalf of SDMs, ensuring compliance with industry and company standards. Quality assurance: Maintain equipment and surrounding areas in line with agreed company standards. Client engagement: Uphold a professional service approach, proactively addressing client concerns and escalating as necessary. Contract & safety awareness: Ensure full understanding of contractual requirements and customer expectations while strictly adhering to Health & Safety legislation and OCS policies Customer Service Responsibilities Delivering exceptional customer service is at the heart of this role. Key responsibilities include: Professional representation: Uphold a high standard of service, ensuring customer satisfaction and reinforcing the company's reputation. Proactive client engagement: Foster strong relationships with clients, addressing concerns promptly or escalating them to management when necessary. Contract & customer awareness: Maintain a thorough understanding of contractual obligations and client expectations to consistently meet service requirements. Health & Safety Responsibilities Commitment to safety is fundamental to this role. Key responsibilities include: Lead by example in promoting and maintaining excellent health and safety practices across all work activities. Ensure compliance with current Health & Safety legislation and OCS policies, always maintaining a safe working environment. Quality & safety standards: Ensure that all equipment and work areas meet agreed health, safety, and quality standards, with all tasks delivered in accordance with Risk Assessment & Method Statements (RAMS) and Construction Phase Plans (CPP) . Safety documentation: Oversee the completion of risk assessments, method statements, and toolbox talks, ensuring all safety protocols are followed effectively. Accountabilities: Delivering a high-quality, compliant maintenance service across mobile contracts is fundamental to this role. Key objectives include: Service excellence: Ensure a consistently high level of service delivery, maintaining compliance with industry and contractual standards. Relationship management: Build strong relationships with contract leads, including those outside of mobile service delivery, fostering collaboration and alignment. Upholding company values: Support and embody OCS TRUE values - Trust, Respect, Unity, and Empowerment -in all communications and interactions. Technical standards: Maintain and uphold the highest technical standards, ensuring excellence in all engineering and maintenance activities. Team development: Regularly review team goals and development plans, ensuring continuous improvement and professional growth. Operational performance: Ensure sites operate in alignment with SLAs and budget, promoting cross-departmental efficiencies to optimize labor costs. Safety & compliance: Maintain Safety, Health, and Environmental compliance in all activities, reinforcing a culture of safety and regulatory adherence. Essential Requirements To be considered for this role, candidates must meet the following criteria: Qualified Engineer: Time-served engineer with expertise in Mechanical, Electrical, or Building Fabric trades, possessing a minimum of two years of full post-apprenticeship experience . Relevant experience: Previous background in building maintenance, projects, and minor works environments. Valid driving license: Must hold a full, clean driving license for mobility across sites. Compliance & disclosure: Full disclosure is a contractual requirement . Ongoing professional development: Commitment to continuous training to meet evolving role demands. Desirable Skills & Attributes The ideal candidate will demonstrate the following qualities: Customer-focused approach: A proactive mindset, ensuring high-quality service and client satisfaction. Self-sufficiency & teamwork: Ability to work independently or collaboratively within a team. Commitment to safety: Maintain safe working practices while fully understanding contractual and Health & Safety regulations . Problem-solving mindset: Take initiative in resolving issues efficiently while prioritizing client safety and product integrity. Effective communication: Strong written and verbal communication skills, including the ability to write technical reports and engage with managers, helpdesk teams, and client representatives . Technical proficiency: Comfortable using electronic handheld devices to enhance workflow and efficiency. Risk awareness & escalation: Ability to identify potential issues or risks and escalate them to management when necessary. How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Jul 18, 2025
Full time
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment . About The Role: Role Overview: We are seeking a dedicated professional to join our Mobile Team as a First-Line Supervisor within a mobile engineering environment. The successful candidate will play a crucial role in overseeing engineering operations, ensuring seamless coordination and support. Responsibilities will include: Supervising the engineering team to maintain efficiency and performance. Liaising with clients to foster strong relationships and provide outstanding service. Attending meetings to contribute valuable technical insights. Providing technical support to the Service Delivery Manager (SDM). This is a hands-on supervisory role, meaning the candidate will not only lead but also actively participate in core engineering maintenance and reactive works. Excellence in customer service is paramount, ensuring our clients receive top-tier support and solutions. Key Responsibilities: As part of the Mobile Team, the successful candidate will oversee and actively contribute to the technical aspects of engineering operations. Key responsibilities include: Review and validation: Conduct weekly timesheet reviews, approve overtime and validate technical paperwork and statutory documentation. Health & Safety - Drive Health and Safety through the delivery of toolbox talks and hazard reporting via Eco Online. Monitoring: Monitor sickness levels and carry out return to work interviews in a timely manner. Engage with SDM about any sickness that needs further escalation to HR. Technical training & development: Act as the designated super user for handheld devices, providing training and guidance to engineers on the proper use of OCS Q and lead on training during inductions for new starters. Documentation assessment: Regularly review engineer and subcontractor paperwork, identifying potential additional work opportunities and necessary reactive repairs from maintenance inspections. Audit & compliance: Perform audits of site logbooks, engineering activities, subcontractor operations, and ensure all tools, equipment, and vehicle inspections are completed as required. Helpdesk technical support: Provide expert guidance to the SCTS helpdesk on reactive jobs and support monthly planning for core PPM engineering work. Stakeholder engagement: Attend SDM meetings as needed, offering detailed updates on challenges and ongoing issues related to M&E and Fabric services . Leadership & supervision: Step in to deputize for the Maintenance SDM whenever required. Engineering operations: Execute PPM, proactive, and reactive work within designated time frames, ensuring client expectations are met. Emergency response: Participate in on-call rotation, delivering emergency callout services as required. Contractor oversight: Monitor subcontractor activities and workmanship on behalf of SDMs, ensuring compliance with industry and company standards. Quality assurance: Maintain equipment and surrounding areas in line with agreed company standards. Client engagement: Uphold a professional service approach, proactively addressing client concerns and escalating as necessary. Contract & safety awareness: Ensure full understanding of contractual requirements and customer expectations while strictly adhering to Health & Safety legislation and OCS policies Customer Service Responsibilities Delivering exceptional customer service is at the heart of this role. Key responsibilities include: Professional representation: Uphold a high standard of service, ensuring customer satisfaction and reinforcing the company's reputation. Proactive client engagement: Foster strong relationships with clients, addressing concerns promptly or escalating them to management when necessary. Contract & customer awareness: Maintain a thorough understanding of contractual obligations and client expectations to consistently meet service requirements. Health & Safety Responsibilities Commitment to safety is fundamental to this role. Key responsibilities include: Lead by example in promoting and maintaining excellent health and safety practices across all work activities. Ensure compliance with current Health & Safety legislation and OCS policies, always maintaining a safe working environment. Quality & safety standards: Ensure that all equipment and work areas meet agreed health, safety, and quality standards, with all tasks delivered in accordance with Risk Assessment & Method Statements (RAMS) and Construction Phase Plans (CPP) . Safety documentation: Oversee the completion of risk assessments, method statements, and toolbox talks, ensuring all safety protocols are followed effectively. Accountabilities: Delivering a high-quality, compliant maintenance service across mobile contracts is fundamental to this role. Key objectives include: Service excellence: Ensure a consistently high level of service delivery, maintaining compliance with industry and contractual standards. Relationship management: Build strong relationships with contract leads, including those outside of mobile service delivery, fostering collaboration and alignment. Upholding company values: Support and embody OCS TRUE values - Trust, Respect, Unity, and Empowerment -in all communications and interactions. Technical standards: Maintain and uphold the highest technical standards, ensuring excellence in all engineering and maintenance activities. Team development: Regularly review team goals and development plans, ensuring continuous improvement and professional growth. Operational performance: Ensure sites operate in alignment with SLAs and budget, promoting cross-departmental efficiencies to optimize labor costs. Safety & compliance: Maintain Safety, Health, and Environmental compliance in all activities, reinforcing a culture of safety and regulatory adherence. Essential Requirements To be considered for this role, candidates must meet the following criteria: Qualified Engineer: Time-served engineer with expertise in Mechanical, Electrical, or Building Fabric trades, possessing a minimum of two years of full post-apprenticeship experience . Relevant experience: Previous background in building maintenance, projects, and minor works environments. Valid driving license: Must hold a full, clean driving license for mobility across sites. Compliance & disclosure: Full disclosure is a contractual requirement . Ongoing professional development: Commitment to continuous training to meet evolving role demands. Desirable Skills & Attributes The ideal candidate will demonstrate the following qualities: Customer-focused approach: A proactive mindset, ensuring high-quality service and client satisfaction. Self-sufficiency & teamwork: Ability to work independently or collaboratively within a team. Commitment to safety: Maintain safe working practices while fully understanding contractual and Health & Safety regulations . Problem-solving mindset: Take initiative in resolving issues efficiently while prioritizing client safety and product integrity. Effective communication: Strong written and verbal communication skills, including the ability to write technical reports and engage with managers, helpdesk teams, and client representatives . Technical proficiency: Comfortable using electronic handheld devices to enhance workflow and efficiency. Risk awareness & escalation: Ability to identify potential issues or risks and escalate them to management when necessary. How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Cryptographic Network Engineer Closing Date: 3rd July 2025 Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking . Regular domestic & international travel will be required as part of this role. Package: 39,500 - 50,000 (depending on your suitability, qualifications, and level of experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Clearance Level: You will need to obtain and maintain DV security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 10 years in order to apply for DV clearance. Due to the classified nature of the work involved, there are no opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? AWE is seeking a skilled and motivated Cryptographic Network Engineer to join our Live Services group. Reporting to the IT Manager, the successful Cryptographic Network Engineer's main focus will be installation and maintenance of Crypto devices, plus support of Network hardware on multiple networks at other times. The key tasks will include: Configuration, installation and maintenance of Crypto Devices which will involve travel to remote sites. Design, configure and implementation of network solutions. Use of network management tools to investigate, diagnose and resolve network problems within service level agreement tolerances. Ensure all network equipment is fit for purpose, configurations are up to date and running the latest stable firmware. Understanding project technical requirements and producing low level designs, including network diagrams and configuration build documentation. Fulfilment of service requests and resolving incidents. Mentoring of less experienced members of the team. Support of project work and remote sites will be required. Liaise with 3rd party Vendors to resolve issues. Who are we looking for? We do need you to have the following: Previous proven engineering experience within a networking environment. Good knowledge of networking protocols, especially OSPF Maintain technical skills to support latest network hardware/software. Knowledge of encrypted WAN links. Whilst not to be considered a tick list, we'd like you to have experience in some of the following: Experience with Juniper equipment (particularly EX, SRX and QFX platforms) Experience with NAC (Network Access Control) solutions/802.1X. Data Centre experience. Other requirements: Willingness to work flexibly and to occasionally work evenings and weekends where exceptional circumstances require it with overtime allowance. On call roster duties will be required with additional allowance. Travel to remote sites and overseas will be required therefore driving licence is essential You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'.
Jul 18, 2025
Full time
Cryptographic Network Engineer Closing Date: 3rd July 2025 Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking . Regular domestic & international travel will be required as part of this role. Package: 39,500 - 50,000 (depending on your suitability, qualifications, and level of experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Clearance Level: You will need to obtain and maintain DV security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 10 years in order to apply for DV clearance. Due to the classified nature of the work involved, there are no opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? AWE is seeking a skilled and motivated Cryptographic Network Engineer to join our Live Services group. Reporting to the IT Manager, the successful Cryptographic Network Engineer's main focus will be installation and maintenance of Crypto devices, plus support of Network hardware on multiple networks at other times. The key tasks will include: Configuration, installation and maintenance of Crypto Devices which will involve travel to remote sites. Design, configure and implementation of network solutions. Use of network management tools to investigate, diagnose and resolve network problems within service level agreement tolerances. Ensure all network equipment is fit for purpose, configurations are up to date and running the latest stable firmware. Understanding project technical requirements and producing low level designs, including network diagrams and configuration build documentation. Fulfilment of service requests and resolving incidents. Mentoring of less experienced members of the team. Support of project work and remote sites will be required. Liaise with 3rd party Vendors to resolve issues. Who are we looking for? We do need you to have the following: Previous proven engineering experience within a networking environment. Good knowledge of networking protocols, especially OSPF Maintain technical skills to support latest network hardware/software. Knowledge of encrypted WAN links. Whilst not to be considered a tick list, we'd like you to have experience in some of the following: Experience with Juniper equipment (particularly EX, SRX and QFX platforms) Experience with NAC (Network Access Control) solutions/802.1X. Data Centre experience. Other requirements: Willingness to work flexibly and to occasionally work evenings and weekends where exceptional circumstances require it with overtime allowance. On call roster duties will be required with additional allowance. Travel to remote sites and overseas will be required therefore driving licence is essential You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'.
Get Staffed Online Recruitment Limited
Harrogate, Yorkshire
Neighbourhood Officer £33,053 per annum FTE Harrogate Office/community based 37-hour week (part-time applicants will be considered) Permanent About Our Client Our client is a small, friendly housing association dedicated to making a real difference in their communities. Their values of being Local, Approachable and Customer Focussed drive everything they do. They believe in creating neighbourhoods where people are proud to live, and they are looking for someone who shares that passion. About the Role Our client is seeking an ambitious and driven Neighbourhood Officer to join their close-knit team. This is an excellent opportunity for someone looking to build a rewarding career in housing management while making a genuine impact on people's lives. As Neighbourhood Officer, you will play a key role in driving forward the work they do. You will be the face of their organisation in the community, working directly with customers to improve their neighbourhoods and resolve their housing needs. From conducting home reviews and managing tenancies to developing neighbourhood plans and building partnerships with local stakeholders, you'll play a vital role in delivering outstanding customer service. This role offers fantastic development opportunities, including full support to achieve CIH Level 5 qualification, with the potential for significant career progression within their organisation. What You'll Be Doing: Deliver Outstanding Customer Service - Provide excellent service that demonstrates their values and makes a real difference to customers' lives, ensuring neighbourhoods and properties are well-maintained. Conduct Home Reviews - Listen and engage with customers, taking action on their needs and using feedback to continuously improve their services. Develop Neighbourhood Plans - Create and deliver plans in key areas with customer priorities at the core, working to improve communities where their customers live. Build Strategic Partnerships - Establish and maintain effective relationships with stakeholders including police, local authorities, and community groups. Manage Tenancies End-to-End - From pre-letting visits through to sustainable sign-ups, taking a proactive approach to tenancy sustainment and prompt enforcement when needed. Handle Complaints & Improvements - Deal proactively with complaints, achieving fair outcomes while identifying lessons learnt and implementing service improvements. Support Governance & Reporting - Work with the Operations Manager on Customer Liaison Committee management, Board reports, and policy development. Performance Management - Monitor KPIs, maintain accurate housing management system records, and drive continuous improvement across all services. What They re Looking For Essential: Passionate about customer service and community improvement. Excellent interpersonal skills with empathy and relationship-building abilities. Takes ownership and demonstrates a 'can do' approach. Professional with integrity, working within GDPR and confidentiality requirements. Competent in Microsoft Office (Outlook, Word, Excel). Full driving licence and access to a car for business use. Willingness to work flexible hours when necessary. Desirable: CIH Level 4 qualification or willingness to study (they ll support CIH Level 5 progression). Minimum 2 years' housing sector experience. Experience managing staff and dealing with people in various settings. Understanding of housing management, relevant legislation, development and building maintenance. Why Join Our Client? Career Development: Full support for CIH Level 5 qualification and significant progression opportunities for a rewarding career. Great Benefits: Matched pension contributions up to 10%, cycle to work scheme, and discounted shopping vouchers. Friendly Environment: Small, supportive team with free tea, coffee, and soft drinks. Meaningful Work: Make a real difference in people's lives and communities. Professional Growth: Opportunities for continuous development in a values-driven organisation. Ready to Make a Difference? Our client welcomes applications from candidates with experience in similar roles including Housing Officer, Housing Manager, Tenancy Support Officer, Community Officer, Estate Officer, or Housing Assistant positions. If you're driven, ambitious, and ready to take your career in housing to the next level while making a genuine impact on communities, they would love to hear from you. How to Apply Please submit a Cover Letter covering how you will fit the role and why you want to join our client along with your CV, and the team will be in touch. They are committed to equality of opportunity and welcomes applications from all suitably qualified candidates.
Jul 18, 2025
Full time
Neighbourhood Officer £33,053 per annum FTE Harrogate Office/community based 37-hour week (part-time applicants will be considered) Permanent About Our Client Our client is a small, friendly housing association dedicated to making a real difference in their communities. Their values of being Local, Approachable and Customer Focussed drive everything they do. They believe in creating neighbourhoods where people are proud to live, and they are looking for someone who shares that passion. About the Role Our client is seeking an ambitious and driven Neighbourhood Officer to join their close-knit team. This is an excellent opportunity for someone looking to build a rewarding career in housing management while making a genuine impact on people's lives. As Neighbourhood Officer, you will play a key role in driving forward the work they do. You will be the face of their organisation in the community, working directly with customers to improve their neighbourhoods and resolve their housing needs. From conducting home reviews and managing tenancies to developing neighbourhood plans and building partnerships with local stakeholders, you'll play a vital role in delivering outstanding customer service. This role offers fantastic development opportunities, including full support to achieve CIH Level 5 qualification, with the potential for significant career progression within their organisation. What You'll Be Doing: Deliver Outstanding Customer Service - Provide excellent service that demonstrates their values and makes a real difference to customers' lives, ensuring neighbourhoods and properties are well-maintained. Conduct Home Reviews - Listen and engage with customers, taking action on their needs and using feedback to continuously improve their services. Develop Neighbourhood Plans - Create and deliver plans in key areas with customer priorities at the core, working to improve communities where their customers live. Build Strategic Partnerships - Establish and maintain effective relationships with stakeholders including police, local authorities, and community groups. Manage Tenancies End-to-End - From pre-letting visits through to sustainable sign-ups, taking a proactive approach to tenancy sustainment and prompt enforcement when needed. Handle Complaints & Improvements - Deal proactively with complaints, achieving fair outcomes while identifying lessons learnt and implementing service improvements. Support Governance & Reporting - Work with the Operations Manager on Customer Liaison Committee management, Board reports, and policy development. Performance Management - Monitor KPIs, maintain accurate housing management system records, and drive continuous improvement across all services. What They re Looking For Essential: Passionate about customer service and community improvement. Excellent interpersonal skills with empathy and relationship-building abilities. Takes ownership and demonstrates a 'can do' approach. Professional with integrity, working within GDPR and confidentiality requirements. Competent in Microsoft Office (Outlook, Word, Excel). Full driving licence and access to a car for business use. Willingness to work flexible hours when necessary. Desirable: CIH Level 4 qualification or willingness to study (they ll support CIH Level 5 progression). Minimum 2 years' housing sector experience. Experience managing staff and dealing with people in various settings. Understanding of housing management, relevant legislation, development and building maintenance. Why Join Our Client? Career Development: Full support for CIH Level 5 qualification and significant progression opportunities for a rewarding career. Great Benefits: Matched pension contributions up to 10%, cycle to work scheme, and discounted shopping vouchers. Friendly Environment: Small, supportive team with free tea, coffee, and soft drinks. Meaningful Work: Make a real difference in people's lives and communities. Professional Growth: Opportunities for continuous development in a values-driven organisation. Ready to Make a Difference? Our client welcomes applications from candidates with experience in similar roles including Housing Officer, Housing Manager, Tenancy Support Officer, Community Officer, Estate Officer, or Housing Assistant positions. If you're driven, ambitious, and ready to take your career in housing to the next level while making a genuine impact on communities, they would love to hear from you. How to Apply Please submit a Cover Letter covering how you will fit the role and why you want to join our client along with your CV, and the team will be in touch. They are committed to equality of opportunity and welcomes applications from all suitably qualified candidates.
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jul 18, 2025
Full time
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Pest Proofer The Role The Pest Proofer s primary responsibility is to identify and seal rodent ingress points using professional materials and equipment. You will be responsible for locating, diagnosing, and providing repairs and preventative action for pest control and pest infestation quickly and effectively in order to keep their properties in optimal condition. Excellent customer service skills and a keen eye for details are essential! If this sounds like your perfect fit, then our client wants you to take your career to the next level and contact them today! Our client is looking for individuals who align with their mission to solve complex property issues proactively, share their vision for trusted, high-performance service, and embody their core values of integrity, craftsmanship, communication, and collaboration. About Our Client Our client is a well-established and dynamic company that specialises in Damp, Roofing, Drainage, Pest Control and Restoration! They are a family run business operating in the heart of Fulham, and they have a reputation of providing exceptional services to their customers. Their innovative and fast-paced company prides itself on cultivating an incredible team of motivated individuals who have a passion for excellence. Are You Ready to Make a Real Impact? Tired of the same old routine in your current role? Feeling like just another cog in the machine? Break free from the mundane and step into a world where your work truly matters! Join Our Client in Preserving London's Iconic Landmarks! Mission Statement Their mission is to become London s most trusted property services company for Property Managers. They believe property care should be proactive, not reactive driven by great people, great systems, and divisions that collaborate to solve the real problem. Their Vision To become London s most respected and reliable property services brand where trusted workmanship meets high performance, and every team member operates at Priority Green standard in client care, craft, and company culture. Their Values Their culture is their competitive advantage. It sets the tone for performance and shapes how they are perceived externally. In alignment with their Mission and Vision, the following core values are non-negotiable - They are committed to hiring, developing, and retaining individuals who consistently embody Communication, Integrity, Craftsmanship, Proactivity, Humility and Respect, Collaboration, and Responsibility. Minimum Requirements: Must reside within 1-hour drive from Fulham, London SW area. Must have a clean, full drivers licence for company van. A qualified Pest Control Technician who also has strong practical skills and enjoys hands-on proofing work. Proven background in pest control proofing. They would also consider an experienced handyman or multi-trade operative who shows interest in this area and would value the consistency, stability, and skill development the role offers. For the right individual, they could support training in pest control basics to help them integrate into the wider team and pick up crossover tasks. Excellent communication and customer service skills are essential. Good understanding of pest behaviour and access risks. Practical skills in carpentry, sealing, and use of construction tools. Some maintenance experience would be preferable. Excellent problem-solving capabilities. Physically able to perform the jobs. They are looking for an individual who is attentive, assertive, driven and able to manage their time and responsibilities effectively. Highly motivated and able to work on their own as well as part of a team. A can-do attitude and a willingness to muck in and carry out a variety of tasks as necessitated by the operation. Duties & Responsibilities: Conduct site assessments to identify potential or existing pest entry points and seal rodent access points in domestic and commercial properties. Install pest-proofing materials such as stainless steel / wire mesh, rodent-proof sealants, galvanised mesh, brickwork, cement, and expanding foam to successfully proof against pests from entering a property. Install airbrick covers while maintaining airflow. Collaborate with Pest Control Technicians to provide integrated pest management solutions. Provide a thorough report on findings and inform the company s clients about treatments and costs. Document all work carried out, including materials used and provide clear before/after photos. Communicate clearly with clients regarding proofing work, recommendations, and maintenance tips. Design and carry out pest management plans. Ability to drive throughout London in order to produce on site pest control investigations. Adhere to all Health and Safety regulations and company procedures. Maintain cleanliness and organization of work vehicles, tools, and equipment. During seasonal lulls in proofing demand (e.g. summer), the Proofer will assist with light pest control duties. Will often team up with Pest Technicians on larger or more complex infestations. What They Offer: Fixed Hours with Overtime Options: Work from 8am 5pm, Monday to Friday, with opportunity for overtime at enhanced rates. Competitive Salary: Starting salary from £32 000 £34 000 per annum, with additional earning potential through commissions. Professional Growth: Continuous personal and professional development opportunities. Benefits: 28 days paid holiday (inclusive of bank holidays), Company vehicle, fuel card and staff uniform, pension, Company events, Employee discount, Health and Wellbeing programme, Referral programme. Dynamic Work Environment: Be part of a young, fast-paced, and dynamic team making a real difference in London. If you're ready to take your career to new heights and be part of a team that's transforming London, one property at a time, our client would love to hear from you. Apply now and join their family!
Jul 18, 2025
Full time
Pest Proofer The Role The Pest Proofer s primary responsibility is to identify and seal rodent ingress points using professional materials and equipment. You will be responsible for locating, diagnosing, and providing repairs and preventative action for pest control and pest infestation quickly and effectively in order to keep their properties in optimal condition. Excellent customer service skills and a keen eye for details are essential! If this sounds like your perfect fit, then our client wants you to take your career to the next level and contact them today! Our client is looking for individuals who align with their mission to solve complex property issues proactively, share their vision for trusted, high-performance service, and embody their core values of integrity, craftsmanship, communication, and collaboration. About Our Client Our client is a well-established and dynamic company that specialises in Damp, Roofing, Drainage, Pest Control and Restoration! They are a family run business operating in the heart of Fulham, and they have a reputation of providing exceptional services to their customers. Their innovative and fast-paced company prides itself on cultivating an incredible team of motivated individuals who have a passion for excellence. Are You Ready to Make a Real Impact? Tired of the same old routine in your current role? Feeling like just another cog in the machine? Break free from the mundane and step into a world where your work truly matters! Join Our Client in Preserving London's Iconic Landmarks! Mission Statement Their mission is to become London s most trusted property services company for Property Managers. They believe property care should be proactive, not reactive driven by great people, great systems, and divisions that collaborate to solve the real problem. Their Vision To become London s most respected and reliable property services brand where trusted workmanship meets high performance, and every team member operates at Priority Green standard in client care, craft, and company culture. Their Values Their culture is their competitive advantage. It sets the tone for performance and shapes how they are perceived externally. In alignment with their Mission and Vision, the following core values are non-negotiable - They are committed to hiring, developing, and retaining individuals who consistently embody Communication, Integrity, Craftsmanship, Proactivity, Humility and Respect, Collaboration, and Responsibility. Minimum Requirements: Must reside within 1-hour drive from Fulham, London SW area. Must have a clean, full drivers licence for company van. A qualified Pest Control Technician who also has strong practical skills and enjoys hands-on proofing work. Proven background in pest control proofing. They would also consider an experienced handyman or multi-trade operative who shows interest in this area and would value the consistency, stability, and skill development the role offers. For the right individual, they could support training in pest control basics to help them integrate into the wider team and pick up crossover tasks. Excellent communication and customer service skills are essential. Good understanding of pest behaviour and access risks. Practical skills in carpentry, sealing, and use of construction tools. Some maintenance experience would be preferable. Excellent problem-solving capabilities. Physically able to perform the jobs. They are looking for an individual who is attentive, assertive, driven and able to manage their time and responsibilities effectively. Highly motivated and able to work on their own as well as part of a team. A can-do attitude and a willingness to muck in and carry out a variety of tasks as necessitated by the operation. Duties & Responsibilities: Conduct site assessments to identify potential or existing pest entry points and seal rodent access points in domestic and commercial properties. Install pest-proofing materials such as stainless steel / wire mesh, rodent-proof sealants, galvanised mesh, brickwork, cement, and expanding foam to successfully proof against pests from entering a property. Install airbrick covers while maintaining airflow. Collaborate with Pest Control Technicians to provide integrated pest management solutions. Provide a thorough report on findings and inform the company s clients about treatments and costs. Document all work carried out, including materials used and provide clear before/after photos. Communicate clearly with clients regarding proofing work, recommendations, and maintenance tips. Design and carry out pest management plans. Ability to drive throughout London in order to produce on site pest control investigations. Adhere to all Health and Safety regulations and company procedures. Maintain cleanliness and organization of work vehicles, tools, and equipment. During seasonal lulls in proofing demand (e.g. summer), the Proofer will assist with light pest control duties. Will often team up with Pest Technicians on larger or more complex infestations. What They Offer: Fixed Hours with Overtime Options: Work from 8am 5pm, Monday to Friday, with opportunity for overtime at enhanced rates. Competitive Salary: Starting salary from £32 000 £34 000 per annum, with additional earning potential through commissions. Professional Growth: Continuous personal and professional development opportunities. Benefits: 28 days paid holiday (inclusive of bank holidays), Company vehicle, fuel card and staff uniform, pension, Company events, Employee discount, Health and Wellbeing programme, Referral programme. Dynamic Work Environment: Be part of a young, fast-paced, and dynamic team making a real difference in London. If you're ready to take your career to new heights and be part of a team that's transforming London, one property at a time, our client would love to hear from you. Apply now and join their family!
