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customer service administrator
Hays
Business Administrator
Hays
A compelling proposition for a high-potential Administrator with exciting opportunities Your new company A fast-growing personal staffing business in the UHNW & HNW space across the UK & internationally. An ambitious company that delivers high-quality service to UHNW individuals and high-level networking. Your new role A pivotal role focused on business growth and enhancing operations to shape the business' journey. You will provide administrative support, handle high-level customers and work closely with the Founder and team. Handling high-level customers and clients through networking and relationship building Identify opportunities for operational improvements and support business expansion Assist in hiring, onboarding and structuring the future team as the business scales Administrative support with managing the database and sourcing Networking opportunities to attend events and trade shows Support with recruitment for projects requested by UHNW clients Any tasks requested by the founder and involvement in future decisions Input in introducing systems, new ideas and structures to support long-term growth What you'll need to succeed 1-2 years of experience in AdministrationEntrepreneurial mindset with a proactive and solutions-focused attitudeDegree educated or equivalentExcellent communication skills, both written and verbalA people-person with strong networking skillsOrganisation and time managementA confident and professional manner What you'll get in return A rewarding career with an array of opportunities to learn and develop Opportunity to network with high-level clients Join a collaborative and forward-thinking company Medical insurance 28 days leave Commission structure Weekly yoga sessions Opportunity to travel for networking events What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Full time
A compelling proposition for a high-potential Administrator with exciting opportunities Your new company A fast-growing personal staffing business in the UHNW & HNW space across the UK & internationally. An ambitious company that delivers high-quality service to UHNW individuals and high-level networking. Your new role A pivotal role focused on business growth and enhancing operations to shape the business' journey. You will provide administrative support, handle high-level customers and work closely with the Founder and team. Handling high-level customers and clients through networking and relationship building Identify opportunities for operational improvements and support business expansion Assist in hiring, onboarding and structuring the future team as the business scales Administrative support with managing the database and sourcing Networking opportunities to attend events and trade shows Support with recruitment for projects requested by UHNW clients Any tasks requested by the founder and involvement in future decisions Input in introducing systems, new ideas and structures to support long-term growth What you'll need to succeed 1-2 years of experience in AdministrationEntrepreneurial mindset with a proactive and solutions-focused attitudeDegree educated or equivalentExcellent communication skills, both written and verbalA people-person with strong networking skillsOrganisation and time managementA confident and professional manner What you'll get in return A rewarding career with an array of opportunities to learn and develop Opportunity to network with high-level clients Join a collaborative and forward-thinking company Medical insurance 28 days leave Commission structure Weekly yoga sessions Opportunity to travel for networking events What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Hays
Procurement Administrator
Hays Mansfield, Nottinghamshire
Part-time 3 days a week Procurement Administrator Mansfield Your new company Established over 20 years, our client thrives on providing a first-class service to its customers. You will be a part of the production/project team and report to the Finance Manager. Your new rol e You will support the production/project office, dealing with enquiries and ordering materials. Deal with enquiries Answer the phones General admin tasks Purchasing management - overseeing the purchasing process Supplier Coordination - coordinate with suppliers to ensure deliveries arrive on time Record keeping - maintaining accurate records of purchases, tracking orders What you'll need to succeed You will be competent with MS Office and Excel. Answer calls so good communication skills A can-do attitude and happy to roll your sleeves up and get involved in other tasks. What you'll get in return 3 days a week - 8 hours a day 8.30-4.30 with a 30-min lunch 28-day holiday pro rota What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Full time
Part-time 3 days a week Procurement Administrator Mansfield Your new company Established over 20 years, our client thrives on providing a first-class service to its customers. You will be a part of the production/project team and report to the Finance Manager. Your new rol e You will support the production/project office, dealing with enquiries and ordering materials. Deal with enquiries Answer the phones General admin tasks Purchasing management - overseeing the purchasing process Supplier Coordination - coordinate with suppliers to ensure deliveries arrive on time Record keeping - maintaining accurate records of purchases, tracking orders What you'll need to succeed You will be competent with MS Office and Excel. Answer calls so good communication skills A can-do attitude and happy to roll your sleeves up and get involved in other tasks. What you'll get in return 3 days a week - 8 hours a day 8.30-4.30 with a 30-min lunch 28-day holiday pro rota What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Hays
Sales Adviser / Administrator
Hays Coalville, Leicestershire
Sales Advisor Temp Contract for 3 months Coalville Office Based Monday to Friday Join Our Client's Team as a Sales Advisor! Are you a proactive and customer-focused individual with a passion for guiding people through important decisions? We're looking for a highly organised and detail-oriented Sales Advisor to be the welcoming first point of contact for our client's sales and marketing team. If you thrive on providing exceptional service and enjoy contributing to a positive team environment, we want to hear from you! What You'll Be Doing: As our Sales Advisor, you'll be instrumental in shaping our customers' initial experience and supporting our sales journey. Your key responsibilities will include: Being the primary contact for all initial sales and marketing enquiries, including shared ownership, resale, staircasing, and homebuy redemptions. You'll ensure a customer-first approach from start to finish.Becoming proficient in all our sales products to provide accurate information and excellent service to our customers.Accurately processing all initial enquiries within service standards, registering customer details, and ensuring data is maintained and cleansed in line with policies. You'll also provide essential administrative support to the Sales and Marketing Team, including processing reservations and completions.Processing audit documentation to meet internal and regulatory requirements (e.g., Homes England). You'll also assist the Sales & Marketing Manager with collating data for reports.Playing a vital role in our team, assisting with day-to-day tasks, supporting with marketing collateral for open days, and contributing innovative ideas. You'll also deputise for the Sales and Marketing Co-ordinator when needed. Ensuring meticulous attention to detail in all tasks, especially when updating systems like Pamwin and our databases, and handling file handovers to relevant teams (e.g., Leasehold Team, Income and Revenues). You'll also ensure all policies, procedures, and Health & Safety learning are up to date, making regular use of specialised licences like ebis.What We're Looking For:Educated to GCSE level or possess equivalent relevant experience.Essential practical experience dealing with people and participating in a team environment.Essential experience in an administration role.Desirable experience working in a housing-related field.Skills & Competencies:Strong communication skills: Able to communicate clearly and concisely, both verbally and in writing (especially via email).Excellent listening and interpretation skills: You can effectively understand customer needs.Proficient administrative and IT skills: Including strong keyboard skills and the ability to use databases and spreadsheets accurately. Personal Attributes:Customer-focused: Possessing a positive, polite, and approachable demeanour with a commitment to putting the customer first.Highly organised & reliable: You're conscientious, have excellent attention to detail, and can work on your own initiative for extended periods.Adaptable & Resilient: You're flexible in your approach to work and can deal with stressful situations using tact and diplomacy.Proactive Learner: Always willing to go the extra mile to support the team and customers, and eager to learn new skills.Self-motivated: Able to work independently and manage your workload effectively. Additional Requirements:Able to work from home when required.Ability to travel between sites as needed.Ready to Make a Difference?If you're passionate about delivering outstanding customer service, have a keen eye for detail, and are eager to contribute to a supportive and dynamic sales and marketing environment, we encourage you to apply! If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Seasonal
Sales Advisor Temp Contract for 3 months Coalville Office Based Monday to Friday Join Our Client's Team as a Sales Advisor! Are you a proactive and customer-focused individual with a passion for guiding people through important decisions? We're looking for a highly organised and detail-oriented Sales Advisor to be the welcoming first point of contact for our client's sales and marketing team. If you thrive on providing exceptional service and enjoy contributing to a positive team environment, we want to hear from you! What You'll Be Doing: As our Sales Advisor, you'll be instrumental in shaping our customers' initial experience and supporting our sales journey. Your key responsibilities will include: Being the primary contact for all initial sales and marketing enquiries, including shared ownership, resale, staircasing, and homebuy redemptions. You'll ensure a customer-first approach from start to finish.Becoming proficient in all our sales products to provide accurate information and excellent service to our customers.Accurately processing all initial enquiries within service standards, registering customer details, and ensuring data is maintained and cleansed in line with policies. You'll also provide essential administrative support to the Sales and Marketing Team, including processing reservations and completions.Processing audit documentation to meet internal and regulatory requirements (e.g., Homes England). You'll also assist the Sales & Marketing Manager with collating data for reports.Playing a vital role in our team, assisting with day-to-day tasks, supporting with marketing collateral for open days, and contributing innovative ideas. You'll also deputise for the Sales and Marketing Co-ordinator when needed. Ensuring meticulous attention to detail in all tasks, especially when updating systems like Pamwin and our databases, and handling file handovers to relevant teams (e.g., Leasehold Team, Income and Revenues). You'll also ensure all policies, procedures, and Health & Safety learning are up to date, making regular use of specialised licences like ebis.What We're Looking For:Educated to GCSE level or possess equivalent relevant experience.Essential practical experience dealing with people and participating in a team environment.Essential experience in an administration role.Desirable experience working in a housing-related field.Skills & Competencies:Strong communication skills: Able to communicate clearly and concisely, both verbally and in writing (especially via email).Excellent listening and interpretation skills: You can effectively understand customer needs.Proficient administrative and IT skills: Including strong keyboard skills and the ability to use databases and spreadsheets accurately. Personal Attributes:Customer-focused: Possessing a positive, polite, and approachable demeanour with a commitment to putting the customer first.Highly organised & reliable: You're conscientious, have excellent attention to detail, and can work on your own initiative for extended periods.Adaptable & Resilient: You're flexible in your approach to work and can deal with stressful situations using tact and diplomacy.Proactive Learner: Always willing to go the extra mile to support the team and customers, and eager to learn new skills.Self-motivated: Able to work independently and manage your workload effectively. Additional Requirements:Able to work from home when required.Ability to travel between sites as needed.Ready to Make a Difference?If you're passionate about delivering outstanding customer service, have a keen eye for detail, and are eager to contribute to a supportive and dynamic sales and marketing environment, we encourage you to apply! If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Artis Recruitment
Credit Control Administrator
Artis Recruitment Bristol, Gloucestershire
Are you administratively organised with some experience of credit control? Do you want to learn and develop in the area of credit control guided by a supportive and experienced manager? Can you work full time in a hybrid working position requiring 3 days a week in the central Bristol based office? If the answer to all these questions is yes then we'd be keen to hear from you. Our professional services based client are looking for someone like you to carry out this newly created role in order to support the credit control team with daily administrative tasks ranging from verifying bank details and compiling reports through to providing copy documentation, providing statements of accounts, helping to manage queries and many other important tasks to ensure the credit function runs accurately and smoothly. This is a great learning opportunity for someone just starting out in credit control and looking for experience, support and training where you can bring your confident and approachable personality in order to work with the whole credit function and wider finance team. This role requires someone who has good common sense, can work with people at all levels and who is friendly with excellent attention to detail. You'll need strong written and verbal communication skills as well as good problem solving ability in order to resolve queries. If this sounds like an opportunity that would interest you then please get in touch through application and shortlisted applicants will be contacted with further details. This role requires you to be presently living within a commutable distance from central Bristol and not require car parking. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Jul 01, 2025
Full time
Are you administratively organised with some experience of credit control? Do you want to learn and develop in the area of credit control guided by a supportive and experienced manager? Can you work full time in a hybrid working position requiring 3 days a week in the central Bristol based office? If the answer to all these questions is yes then we'd be keen to hear from you. Our professional services based client are looking for someone like you to carry out this newly created role in order to support the credit control team with daily administrative tasks ranging from verifying bank details and compiling reports through to providing copy documentation, providing statements of accounts, helping to manage queries and many other important tasks to ensure the credit function runs accurately and smoothly. This is a great learning opportunity for someone just starting out in credit control and looking for experience, support and training where you can bring your confident and approachable personality in order to work with the whole credit function and wider finance team. This role requires someone who has good common sense, can work with people at all levels and who is friendly with excellent attention to detail. You'll need strong written and verbal communication skills as well as good problem solving ability in order to resolve queries. If this sounds like an opportunity that would interest you then please get in touch through application and shortlisted applicants will be contacted with further details. This role requires you to be presently living within a commutable distance from central Bristol and not require car parking. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Hays
Commercial Administrator - 6 month fixed contract
Hays Chesterfield, Derbyshire
Commercial Administrator required for 6 month fixed contract in Matlock £25,000 Your new company Working for a leading manufacturing business in Matlock you will be part of a growing department. Due to an increase in workloads our client is keen to appoint a Commercial Administrator to provide support initially on a 6 month fixed term contract but this role could quickly become permanent for the right candidate. Key Vacancy information - Immediate start required in June /July 2025 - Based on site in Matlock - Salary £25,000 - 36 hour week - 9-5 Monday to Friday - Free parking , ideally the successful applicant will have their own transport as public transport is limited. -This role is a fixed contract for 6 months but could become permanent for the right candidate Your new role This will be a busy admin role based in the Sales / Commercial Department and the main purpose of the role will be to support with commercial admin tasks. The successful candidate will ideally have held a similar role previously and able to demonstrate the ability to complete the duties of the role as described; - Support with all admin related to commercial sales (no sales involved) - Sales order processing -Liaise with transport partners to coordinate customer deliveries -Data entry and maintenance of all pricing and customer paperwork onto the system (SAP) -Update Excel worksheets -Keep product information up to date on the system, -Ensure that all freight is documented correctly and compliant (training given) - Export documentation, completing pack lists and invoices ( training given) - General admin tasks and admin support requested by the Customer Services Manager -Knowledge of MS Office required, SAP would be ideal but not essential What you'll need to succeed The successful candidate will ideally have a minimum of 1-2 years admin experience. An excellent working knowledge of MS Office is required Candidates must be able to reach the office location and be able to start a fixed contract immediately. Hays Recruitment are recruiting to this vacancy on behalf of our fantastic client. Should your application be successful a Consultant will call you to discuss a telephone screen and the next steps please make sure you receive the call and speak to the Consultant promptly. What you'll get in return Immediate start required in June /July 2025- Based on site in Matlock - Salary £25,000 - 36 hour week - 9-5 Monday to Friday - Free parking , ideally the successful applicant will have their own transport as public transport is limited. -This role is a fixed contract for 6 months but could become permanent for the right candidate What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Full time
Commercial Administrator required for 6 month fixed contract in Matlock £25,000 Your new company Working for a leading manufacturing business in Matlock you will be part of a growing department. Due to an increase in workloads our client is keen to appoint a Commercial Administrator to provide support initially on a 6 month fixed term contract but this role could quickly become permanent for the right candidate. Key Vacancy information - Immediate start required in June /July 2025 - Based on site in Matlock - Salary £25,000 - 36 hour week - 9-5 Monday to Friday - Free parking , ideally the successful applicant will have their own transport as public transport is limited. -This role is a fixed contract for 6 months but could become permanent for the right candidate Your new role This will be a busy admin role based in the Sales / Commercial Department and the main purpose of the role will be to support with commercial admin tasks. The successful candidate will ideally have held a similar role previously and able to demonstrate the ability to complete the duties of the role as described; - Support with all admin related to commercial sales (no sales involved) - Sales order processing -Liaise with transport partners to coordinate customer deliveries -Data entry and maintenance of all pricing and customer paperwork onto the system (SAP) -Update Excel worksheets -Keep product information up to date on the system, -Ensure that all freight is documented correctly and compliant (training given) - Export documentation, completing pack lists and invoices ( training given) - General admin tasks and admin support requested by the Customer Services Manager -Knowledge of MS Office required, SAP would be ideal but not essential What you'll need to succeed The successful candidate will ideally have a minimum of 1-2 years admin experience. An excellent working knowledge of MS Office is required Candidates must be able to reach the office location and be able to start a fixed contract immediately. Hays Recruitment are recruiting to this vacancy on behalf of our fantastic client. Should your application be successful a Consultant will call you to discuss a telephone screen and the next steps please make sure you receive the call and speak to the Consultant promptly. What you'll get in return Immediate start required in June /July 2025- Based on site in Matlock - Salary £25,000 - 36 hour week - 9-5 Monday to Friday - Free parking , ideally the successful applicant will have their own transport as public transport is limited. -This role is a fixed contract for 6 months but could become permanent for the right candidate What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Hays
Client Data Administrator
Hays Oxford, Oxfordshire
A growing tech company in Kidlington is looking for a Client Data Administrator to join Your new company This client works with some of the UK's most prominent banks and solicitors, delivering high-quality digital products and services. As they embark on an exciting new phase of business development, they're expanding their Operations team and looking for exceptional individuals to grow with them. Your new role As a Client Data Administrator, you'll take ownership of one of the company's key services offered to UK banks. You'll be the go-to contact for clients and their staff-building strong, professional relationships and ensuring seamless coordination with third-party suppliers. Your responsibilities will include anything from managing daily operations, maintaining product quality, communicating with clients via video call, phone, and email and performing regular data checks and monitoring data flow integrity. You will produce accurate Management Information reports and identify opportunities for improvement and efficiency. You will work on a hybrid basis with Monday to Wednesday in the office with Thursday and Friday at home. Hours are 9-5pm. What you'll need to succeed You will be highly numerate (A Level Maths is desirable) with strong Excel skills. You will be a confident communicator, be inquisitive, self-motivated and solution-oriented. You will be able to shift your priorities and multitask with ease. Ideally, you will have worked in a customer service environment with some exposure to data or reports. What you'll get in return You will be offered a salary between £24,000 - £26,000 depending on experience, alongside a generous benefits package. This role has great routes for growth and you will be joining a supportive team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Jul 01, 2025
Full time
A growing tech company in Kidlington is looking for a Client Data Administrator to join Your new company This client works with some of the UK's most prominent banks and solicitors, delivering high-quality digital products and services. As they embark on an exciting new phase of business development, they're expanding their Operations team and looking for exceptional individuals to grow with them. Your new role As a Client Data Administrator, you'll take ownership of one of the company's key services offered to UK banks. You'll be the go-to contact for clients and their staff-building strong, professional relationships and ensuring seamless coordination with third-party suppliers. Your responsibilities will include anything from managing daily operations, maintaining product quality, communicating with clients via video call, phone, and email and performing regular data checks and monitoring data flow integrity. You will produce accurate Management Information reports and identify opportunities for improvement and efficiency. You will work on a hybrid basis with Monday to Wednesday in the office with Thursday and Friday at home. Hours are 9-5pm. What you'll need to succeed You will be highly numerate (A Level Maths is desirable) with strong Excel skills. You will be a confident communicator, be inquisitive, self-motivated and solution-oriented. You will be able to shift your priorities and multitask with ease. Ideally, you will have worked in a customer service environment with some exposure to data or reports. What you'll get in return You will be offered a salary between £24,000 - £26,000 depending on experience, alongside a generous benefits package. This role has great routes for growth and you will be joining a supportive team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Hays
HR Recruitment
Hays Stoke-on-trent, Staffordshire
HR & Recruitment Administrator - Staffordshire - £29,000 per annum - 6 Month Temporary Your new company You will be working for a large public sector organisation based in Staffordshire on a 6-month temporary contract as an HR Onboarding Officer. Your new role Working as part of a centralised recruitment service providing generalist HR and recruitment advice to support the business. Your work is likely to be focused on the day-to-day delivery of recruitment and onboarding activity. You will be responsible for liaising with managers, HR team, internal and external stakeholders to gather information and to support recruitment for a range of individual and bulk recruitment roles. Be an initial point of contact for the recruitment team to deal with day-to-day enquiries from internal and external customers either by telephone, email or in person. Responsibility for the co-ordination and development of recruitment and onboarding activity. Managing applicants using our applicants tracking system (ATS) from initial requirements through to appointment What you'll need to succeed Previous experience in recruitment is essential to be considered for this position. You will be a confident communicator, able to liaise with the management team in registering their internal vacancies. What you'll get in return This is a temporary opportunity which is set to last an initial 6 months. The salary for the role ranges from £25,000 - £29,000 depending on experience. You will be required to work on site, full time for the first month of the placement. Once settled, this business does offer a hybrid working policy which gives you the option to work from home twice per week. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Seasonal
HR & Recruitment Administrator - Staffordshire - £29,000 per annum - 6 Month Temporary Your new company You will be working for a large public sector organisation based in Staffordshire on a 6-month temporary contract as an HR Onboarding Officer. Your new role Working as part of a centralised recruitment service providing generalist HR and recruitment advice to support the business. Your work is likely to be focused on the day-to-day delivery of recruitment and onboarding activity. You will be responsible for liaising with managers, HR team, internal and external stakeholders to gather information and to support recruitment for a range of individual and bulk recruitment roles. Be an initial point of contact for the recruitment team to deal with day-to-day enquiries from internal and external customers either by telephone, email or in person. Responsibility for the co-ordination and development of recruitment and onboarding activity. Managing applicants using our applicants tracking system (ATS) from initial requirements through to appointment What you'll need to succeed Previous experience in recruitment is essential to be considered for this position. You will be a confident communicator, able to liaise with the management team in registering their internal vacancies. What you'll get in return This is a temporary opportunity which is set to last an initial 6 months. The salary for the role ranges from £25,000 - £29,000 depending on experience. You will be required to work on site, full time for the first month of the placement. Once settled, this business does offer a hybrid working policy which gives you the option to work from home twice per week. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Hays
Front of House Administrator, Part-time
Hays Chesham, Buckinghamshire
Front of House Administrator, Part-time, Chesham, Salary £28000 - £32000 FTE Your new company My client specialises in providing a tailored and specialist service to their customers. With an established process in place, along with access to excellent ongoing training and technical support in all aspects of the role. Your new role As they continue to expand, they are now looking for a highly organised and proactive Front of House Administrator on a part-time basis to join their team and play a key role in ensuring smooth day-to-day operations.As the Front of House Administrator, you will be at the heart of the practice, supporting both clients and the team to ensure efficient workflow and seamless client onboarding and management. Your ability to manage multiple tasks, embrace technology, and maintain strong organisational processes will be vital in helping them continuously improve and support business growth. Additionally, you will provide direct support to the Director. The role is office-based, part-time 3 full working days 09:00 - 17:30 (there is some flexibility available on which days). Supporting continuous development of administrative systems/processes to drive efficiencies and automate where possible Manage principle accountants' emails, prioritising messages and responding to client queries in a professional manner. Oversee the director's calendar, scheduling appointments and ensuring efficient time management. Respond to basic client queries, including financial; providing accurate and timely information. Maintain and organise client records, files, and documentation in a consistent and universal format. Support workflow management across the team, ensuring tasks are assigned, tracked, and completed on time via our client portal. Creation of workflows Running weekly and monthly payroll Assist with basic bookkeeping What you'll need to succeed In order to be successful in applying for the position of Front of House Administrator, you will have: Experience in face-to-face customer service Strong communication skills, both written and verbal, with a professional and approachable tone. Proven experience in administrative and workflow management will be advantageous. Experience of PA support to senior management (desirable) Excellent organisational skills with the ability to manage multiple priorities and deadlines. Previous experience in a similar role, ideally in practice or law What you'll get in return As the Front of House Administrator you will receive: Competitive salary of £28000 - £32000 FTE depending on experience Pension Free parking 28 days annual leave including bank holidays Annual bonus What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Full time
Front of House Administrator, Part-time, Chesham, Salary £28000 - £32000 FTE Your new company My client specialises in providing a tailored and specialist service to their customers. With an established process in place, along with access to excellent ongoing training and technical support in all aspects of the role. Your new role As they continue to expand, they are now looking for a highly organised and proactive Front of House Administrator on a part-time basis to join their team and play a key role in ensuring smooth day-to-day operations.As the Front of House Administrator, you will be at the heart of the practice, supporting both clients and the team to ensure efficient workflow and seamless client onboarding and management. Your ability to manage multiple tasks, embrace technology, and maintain strong organisational processes will be vital in helping them continuously improve and support business growth. Additionally, you will provide direct support to the Director. The role is office-based, part-time 3 full working days 09:00 - 17:30 (there is some flexibility available on which days). Supporting continuous development of administrative systems/processes to drive efficiencies and automate where possible Manage principle accountants' emails, prioritising messages and responding to client queries in a professional manner. Oversee the director's calendar, scheduling appointments and ensuring efficient time management. Respond to basic client queries, including financial; providing accurate and timely information. Maintain and organise client records, files, and documentation in a consistent and universal format. Support workflow management across the team, ensuring tasks are assigned, tracked, and completed on time via our client portal. Creation of workflows Running weekly and monthly payroll Assist with basic bookkeeping What you'll need to succeed In order to be successful in applying for the position of Front of House Administrator, you will have: Experience in face-to-face customer service Strong communication skills, both written and verbal, with a professional and approachable tone. Proven experience in administrative and workflow management will be advantageous. Experience of PA support to senior management (desirable) Excellent organisational skills with the ability to manage multiple priorities and deadlines. Previous experience in a similar role, ideally in practice or law What you'll get in return As the Front of House Administrator you will receive: Competitive salary of £28000 - £32000 FTE depending on experience Pension Free parking 28 days annual leave including bank holidays Annual bonus What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
RCOG - Royal College of Obstetricians and Gynaecologists
Front of House Administrator (Receptionist)
RCOG - Royal College of Obstetricians and Gynaecologists
About the role We have an exciting opportunity for a part time Front of House Administrator position to join our team. This position is based in the Buildings and Guest Services Team and answers to the Director of Buildings and Guest Services. This a high profile customer facing role and you will be the first point of contact for all staff, tenants and visitors entering the premises. Responsibilities: Reception: Be the welcoming face of RCOG, greeting all visitors, contractors, and handling general enquiries. Efficiently manage switchboard calls and maintain a tidy and professional reception area. Administration: Provide administrative and operational support, including cross-charging information, purchase orders, and inventory maintenance. Assist in organising internal and external events and supporting the Events and Catering Contractor. Safety and Health: Follow risk assessments and collaborate with the security team to ensure a safe environment for all. Facilities Management: Oversee the Building Management System, manage the post services, and update the helpdesk for maintenance contractors. Assist with routine building checks and reactive maintenance tasks. About you We are looking for a motivated and proactive individual with a passion for exceptional customer service and efficient administration with: Experience in a direct customer-facing role Confident user of MS Office Suite and familiarity with office equipment Excellent verbal and written communication skills Exceptional organisational and time-management skills Good arithmetic skills and basic maintenance skills Ability to work under pressure and maintain confidentiality. Our culture and benefits As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes: Agile and flexible working environment and free lunch onsite 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January 10% pension contribution after probation Enhanced wellbeing and family support Interest-free bike and season ticket loans after probation Tailored Learning and Development and study leave Affinity staff networks Life assurance and income protection schemes Lifestyle discounts For a full list of the benefits we offer, please visit our careers site. How to apply Closing date: 10.00 am on Monday 7 July 2025 We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date. We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We are therefore looking for candidates whose backgrounds, experience and identity enhance the diversity of our existing team. We are particularly encouraging applications from underrepresented groups at the College such as those from black, Asian and minority ethnic backgrounds and those with a disability. To find out more, please see our Diversity Policy and Equal Opportunities Policy. We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa. About us The RCOG is a professional membership association dedicated to improving women s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women s health and health care across their life course. We are a global leader in this specialist area, supporting 17,500 members in the UK and internationally. We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.
Jul 01, 2025
Full time
About the role We have an exciting opportunity for a part time Front of House Administrator position to join our team. This position is based in the Buildings and Guest Services Team and answers to the Director of Buildings and Guest Services. This a high profile customer facing role and you will be the first point of contact for all staff, tenants and visitors entering the premises. Responsibilities: Reception: Be the welcoming face of RCOG, greeting all visitors, contractors, and handling general enquiries. Efficiently manage switchboard calls and maintain a tidy and professional reception area. Administration: Provide administrative and operational support, including cross-charging information, purchase orders, and inventory maintenance. Assist in organising internal and external events and supporting the Events and Catering Contractor. Safety and Health: Follow risk assessments and collaborate with the security team to ensure a safe environment for all. Facilities Management: Oversee the Building Management System, manage the post services, and update the helpdesk for maintenance contractors. Assist with routine building checks and reactive maintenance tasks. About you We are looking for a motivated and proactive individual with a passion for exceptional customer service and efficient administration with: Experience in a direct customer-facing role Confident user of MS Office Suite and familiarity with office equipment Excellent verbal and written communication skills Exceptional organisational and time-management skills Good arithmetic skills and basic maintenance skills Ability to work under pressure and maintain confidentiality. Our culture and benefits As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes: Agile and flexible working environment and free lunch onsite 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January 10% pension contribution after probation Enhanced wellbeing and family support Interest-free bike and season ticket loans after probation Tailored Learning and Development and study leave Affinity staff networks Life assurance and income protection schemes Lifestyle discounts For a full list of the benefits we offer, please visit our careers site. How to apply Closing date: 10.00 am on Monday 7 July 2025 We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date. We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We are therefore looking for candidates whose backgrounds, experience and identity enhance the diversity of our existing team. We are particularly encouraging applications from underrepresented groups at the College such as those from black, Asian and minority ethnic backgrounds and those with a disability. To find out more, please see our Diversity Policy and Equal Opportunities Policy. We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa. About us The RCOG is a professional membership association dedicated to improving women s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women s health and health care across their life course. We are a global leader in this specialist area, supporting 17,500 members in the UK and internationally. We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.
Hays
Customer Service Advisor / Repairs Administrator
Hays
Strong administrative skills, organisational & customer service skills, call & complaint handling Your new company An opportunity to support a local government organisation where they strive to provide exceptional services to our community. My client is currently seeking a motivated and detail-oriented customer service advisor to support the repairs team to ensure a smooth operation. Your new role Coordinate and schedule repair and maintenance tasksLiaise with customers, contractors, suppliers, and internal teams to ensure timely completion of workMaintain accurate records of all repair activities and update relevant databasesHandle enquiries and provide excellent customer service to residents and stakeholdersAssist in the preparation of reports and documentation What you'll need to succeed Proven experience in administrative rolesStrong customer service and compliant handling skillsStrong organisational skills and attention to detail.Excellent communication and interpersonal skills.Proficiency in Microsoft Office Suite and other relevant software.Ability to work independently and as part of a team. What you'll get in return Training and support Friendly work environment Parking on-site Possibility to go permanent for the right candidate What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Seasonal
Strong administrative skills, organisational & customer service skills, call & complaint handling Your new company An opportunity to support a local government organisation where they strive to provide exceptional services to our community. My client is currently seeking a motivated and detail-oriented customer service advisor to support the repairs team to ensure a smooth operation. Your new role Coordinate and schedule repair and maintenance tasksLiaise with customers, contractors, suppliers, and internal teams to ensure timely completion of workMaintain accurate records of all repair activities and update relevant databasesHandle enquiries and provide excellent customer service to residents and stakeholdersAssist in the preparation of reports and documentation What you'll need to succeed Proven experience in administrative rolesStrong customer service and compliant handling skillsStrong organisational skills and attention to detail.Excellent communication and interpersonal skills.Proficiency in Microsoft Office Suite and other relevant software.Ability to work independently and as part of a team. What you'll get in return Training and support Friendly work environment Parking on-site Possibility to go permanent for the right candidate What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Kingston Barnes Ltd
Contracts Administrator
Kingston Barnes Ltd Theale, Berkshire
ARE YOU SEEKING A ROLE AS A CONTRACT / FACILITIES CO-ORDINATOR? ARE YOU LOOKING TO WORK IN A STABLE ENVIRONMENT ACROSS A PORTFOLIO OF CLIENTS? IF THE ANSWER TO THE ABOVE IS YES Then please get in touch! THE COMPANY Our Client provides a unique range of in-house hard and soft facilities management services to a diverse portfolio of public and private sector clients across the UK. The company has continued to evolve and develop the range of in-house services and now offers clients a complete cradle to grave service. Their service delivery capability now extends from Principal Contractor, providing a complete construction service, through a comprehensive range of building, prefabrication, technical, fit-out and facilities management services including renewable technologies. Today they have a turnover in excess of £300m and employs over 2,000 staff across the UK. THE OPPORTUNITY The Contract Co-ordinator function is to support their Line Manager and other members of the contract with relevant administration support. Including but not limited to the coordination of work orders, contact task and maintaining Maximo and contract folders on the S drive and other general day to day administrative tasks, all as directed by their Line Manger and allocated Contract. If you have a Clients first approach, Knowledge of FM and PFI Contracts, are a Self-motivator with an ability to prioritise works based on financial, operational, and reputational aspects, have a strong approach to customer satisfaction and have excellent computer / IT skills and proven knowledge of CAFM systems (Maximo, Planet, Excel, Word, PowerPoint, Outlook, Zetasafe), then we want to hear from you. Annual salary up to £30,000 plus a competitive pension scheme, good holiday entitlement and a supportive work environment. THE APPLICATION PROCESS Please submit all CVs via our website or send directly to (url removed) in the first instance quoting reference CP1984 and we will contact you within 3 working days if your application has been successful.
Jul 01, 2025
Full time
ARE YOU SEEKING A ROLE AS A CONTRACT / FACILITIES CO-ORDINATOR? ARE YOU LOOKING TO WORK IN A STABLE ENVIRONMENT ACROSS A PORTFOLIO OF CLIENTS? IF THE ANSWER TO THE ABOVE IS YES Then please get in touch! THE COMPANY Our Client provides a unique range of in-house hard and soft facilities management services to a diverse portfolio of public and private sector clients across the UK. The company has continued to evolve and develop the range of in-house services and now offers clients a complete cradle to grave service. Their service delivery capability now extends from Principal Contractor, providing a complete construction service, through a comprehensive range of building, prefabrication, technical, fit-out and facilities management services including renewable technologies. Today they have a turnover in excess of £300m and employs over 2,000 staff across the UK. THE OPPORTUNITY The Contract Co-ordinator function is to support their Line Manager and other members of the contract with relevant administration support. Including but not limited to the coordination of work orders, contact task and maintaining Maximo and contract folders on the S drive and other general day to day administrative tasks, all as directed by their Line Manger and allocated Contract. If you have a Clients first approach, Knowledge of FM and PFI Contracts, are a Self-motivator with an ability to prioritise works based on financial, operational, and reputational aspects, have a strong approach to customer satisfaction and have excellent computer / IT skills and proven knowledge of CAFM systems (Maximo, Planet, Excel, Word, PowerPoint, Outlook, Zetasafe), then we want to hear from you. Annual salary up to £30,000 plus a competitive pension scheme, good holiday entitlement and a supportive work environment. THE APPLICATION PROCESS Please submit all CVs via our website or send directly to (url removed) in the first instance quoting reference CP1984 and we will contact you within 3 working days if your application has been successful.
Sewell Wallis Ltd
Purchase Ledger Manager
Sewell Wallis Ltd City, Sheffield
Sewell Wallis is delighted to be working with a Sheffield-based charitable organisation that is looking to recruit a full-time permanent Purchase Ledger Manager. This South Yorkshire-based role will be pivotal in ensuring the effective operation of the Purchase Ledger Function throughout the organisation. It will play a key role in ensuring transactions are dealt with in an efficient, correct, and timely manner, resulting in the accurate and timely payment of supplier invoices. The role will also provide strong leadership to the Purchase Ledger team. What will you be doing? Ensure accurate and timely processing of supplier invoices, ensuring appropriate controls are in place to protect the integrity of the volume and range of financial transactions overseen. Ensure monthly supplier reconciliations are completed on all accounts, identifying and resolving any discrepancies in a timely manner to ensure the account is up to date. Ensuring the weekly payment run is accurate and paid on time through the exercise of robust controls and appropriate review and follow up. Establish and maintain strong working relationships with suppliers and key internal and external stakeholders, regularly liaising with them to ensure effective ways of working and process adherence. Be the stakeholder's main point of contact and resolve their queries. Manage & resolve Email Management System query queues to agreed SLA's. Work as a part of a senior leadership team, providing reports and analysis, mitigating risks and working on shared tasks and projects. High volume transactional processing ensuring that the charity's polices, and processes are adhered to in respect of these transactions and that financial and reputational risk is minimised. Apply subject-specific technical expertise and insight, initiative and judgement to ensure the highest standards of enquiry resolution and process adherence and compliance are achieved. Ensure that evolving technical requirements are appropriately recorded, process-mapped and agreed with stakeholders, to ensure continued compliance. Ensure compliance with relevant laws, accounting standards and SJA policies. Understand and work within GDPR and confidentiality practices. Foster and maintain a spirit of continuous development, looking to grow excellent service delivery to customers and create a positive working environment for team members. Establish, lead, guide and develop the purchase ledger team. Implement a performance management culture in line with SJA policies, including making sure that 1-1s, performance and development reviews and team meetings take place regularly and with recorded outcomes and actions. What skills are we looking for? Experience of running a large purchase ledger function and the operation of a strong financial control environment. Experience of working with large, complex finance data sets, managing month and year-end finance processes. Experience in leading people through organisation, process and technology change Has in depth knowledge and understanding of accounting principles and demonstrable experience of leading a team to deliver within these parameters. What's on offer? Hybrid, flexible working. 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme Discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping Excellent pension scheme Send us your CV below or contact Lawrie Bacon for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Jul 01, 2025
Full time
Sewell Wallis is delighted to be working with a Sheffield-based charitable organisation that is looking to recruit a full-time permanent Purchase Ledger Manager. This South Yorkshire-based role will be pivotal in ensuring the effective operation of the Purchase Ledger Function throughout the organisation. It will play a key role in ensuring transactions are dealt with in an efficient, correct, and timely manner, resulting in the accurate and timely payment of supplier invoices. The role will also provide strong leadership to the Purchase Ledger team. What will you be doing? Ensure accurate and timely processing of supplier invoices, ensuring appropriate controls are in place to protect the integrity of the volume and range of financial transactions overseen. Ensure monthly supplier reconciliations are completed on all accounts, identifying and resolving any discrepancies in a timely manner to ensure the account is up to date. Ensuring the weekly payment run is accurate and paid on time through the exercise of robust controls and appropriate review and follow up. Establish and maintain strong working relationships with suppliers and key internal and external stakeholders, regularly liaising with them to ensure effective ways of working and process adherence. Be the stakeholder's main point of contact and resolve their queries. Manage & resolve Email Management System query queues to agreed SLA's. Work as a part of a senior leadership team, providing reports and analysis, mitigating risks and working on shared tasks and projects. High volume transactional processing ensuring that the charity's polices, and processes are adhered to in respect of these transactions and that financial and reputational risk is minimised. Apply subject-specific technical expertise and insight, initiative and judgement to ensure the highest standards of enquiry resolution and process adherence and compliance are achieved. Ensure that evolving technical requirements are appropriately recorded, process-mapped and agreed with stakeholders, to ensure continued compliance. Ensure compliance with relevant laws, accounting standards and SJA policies. Understand and work within GDPR and confidentiality practices. Foster and maintain a spirit of continuous development, looking to grow excellent service delivery to customers and create a positive working environment for team members. Establish, lead, guide and develop the purchase ledger team. Implement a performance management culture in line with SJA policies, including making sure that 1-1s, performance and development reviews and team meetings take place regularly and with recorded outcomes and actions. What skills are we looking for? Experience of running a large purchase ledger function and the operation of a strong financial control environment. Experience of working with large, complex finance data sets, managing month and year-end finance processes. Experience in leading people through organisation, process and technology change Has in depth knowledge and understanding of accounting principles and demonstrable experience of leading a team to deliver within these parameters. What's on offer? Hybrid, flexible working. 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme Discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping Excellent pension scheme Send us your CV below or contact Lawrie Bacon for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Hays
Business Support Administrator
Hays Kingston Upon Thames, Surrey
A varied administrator role and huge opportunity with an FTSE-listed Property business Your new company A top UK business in Property Management, with a collaborative and thriving culture offering a rewarding and growing career. Your new role A varied business administration position where you will own a mixture of responsibilities in finance administration, operations, compliance and H&S, and general admin tasks. Raising purchase orders, invoices, reporting and supporting with account administration on multiple portals Supporting with payment queries and reconciliations Support the production and publication of year-end budgets and provide expenditure analysis Support with contract processing and adhering to procurement guidelines Be the first point of contact for tenants, ensuring professional and positive relationships are maintained and nurtured. Produce regular newsletters, posting local events and charity updates Answering urgent queries and providing customer service to the tenants Maintaining H&S compliance by overseeing processes and procedures Work with local committees on initiatives and act as Community Champion Ad-hoc administrative tasks such as scheduling meetings, booking meeting rooms, project support What you'll need to succeed Good administration experience with working knowledge of finance Previous experience with raising purchase orders and handling invoices Exceptional communication skills and confidence to liaise with people Good numerical skills and intermediate Excel (Formulas) Strong organisation and time management Willingness to learn, develop and take initiative Property experience would be a plus What you'll get in return To join a FTSE-listed business in a thriving culture Excellent learning and development opportunities Competitive salary with fantastic benefits including bonus and pension Health and wellbeing benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Full time
A varied administrator role and huge opportunity with an FTSE-listed Property business Your new company A top UK business in Property Management, with a collaborative and thriving culture offering a rewarding and growing career. Your new role A varied business administration position where you will own a mixture of responsibilities in finance administration, operations, compliance and H&S, and general admin tasks. Raising purchase orders, invoices, reporting and supporting with account administration on multiple portals Supporting with payment queries and reconciliations Support the production and publication of year-end budgets and provide expenditure analysis Support with contract processing and adhering to procurement guidelines Be the first point of contact for tenants, ensuring professional and positive relationships are maintained and nurtured. Produce regular newsletters, posting local events and charity updates Answering urgent queries and providing customer service to the tenants Maintaining H&S compliance by overseeing processes and procedures Work with local committees on initiatives and act as Community Champion Ad-hoc administrative tasks such as scheduling meetings, booking meeting rooms, project support What you'll need to succeed Good administration experience with working knowledge of finance Previous experience with raising purchase orders and handling invoices Exceptional communication skills and confidence to liaise with people Good numerical skills and intermediate Excel (Formulas) Strong organisation and time management Willingness to learn, develop and take initiative Property experience would be a plus What you'll get in return To join a FTSE-listed business in a thriving culture Excellent learning and development opportunities Competitive salary with fantastic benefits including bonus and pension Health and wellbeing benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Hays
Administrator
Hays Farnborough, Hampshire
Administrator Your new companyHays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. Location: FarnboroughAssignment type: Temporary, to join our client on an ongoing long term temporary assignment for an approximate duration of 12 months potential to extend. You will be engaged via HaysWorking environment: Hybrid, part clients office/site min 3 days per week onsite after trainingHours per week: 37,5Duties & ResponsibilitiesTo ensure calls are answered within required KPI's and all emails responded to within defined KPI's.To ensure that all team emails are archived in accordance with process and defined KPI's.Enter set data sets into our SMR authorisation platform.Management of our de fleet process and vehicles in late hire The role holder is responsible for ensuring process & procedures adequately consider our Consumer Duty responsibilities and that we have appropriate processes for identifying and ensuring good customer outcomes, including for customers with characteristics of vulnerability.The customer is at the heart of SF 1 UK's business and the fair treatment of customers is a core requirement for each role and for all Associates. Fair outcomes for customers is cultural within SF1 and is supported by all Associates.Key responsibility that each Associate ensures that they are aware of and maintain on an ongoing basis a working knowledge of the regulations and business obligations that affect their role. How will we support youThe business core values are integral to their corporate culture and guide their actions and decisions. These values include:Openness - Embracing change and new opportunities, learning from mistakes and acting with integrity, responsibility - making consistent decisions and committing to them personally, fostering trust and effective teamwork.Appreciation - Reflecting on actions, respecting each other, offering clear feedback and celebrating successTransparency - Acknowledging concerns and identifying inconsistencies constructivelyTrust - Relying on each other to act swiftly and achieve goalsDiversity - Valuing diverse backgrounds and experiences to enhance innovation and competitivenessWhat you'll get in returnWe offer a competitive hourly wage plus an annual performance-related bonus. You will receive a generous annual leave up to 35 days, which is inclusive of bank holidays. There's free on-site parking available, and you'll have access to a subsidised restaurant. We offer hybrid working where employees split their time between working remotely (often from home) and working in the office.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Contractor
Administrator Your new companyHays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. Location: FarnboroughAssignment type: Temporary, to join our client on an ongoing long term temporary assignment for an approximate duration of 12 months potential to extend. You will be engaged via HaysWorking environment: Hybrid, part clients office/site min 3 days per week onsite after trainingHours per week: 37,5Duties & ResponsibilitiesTo ensure calls are answered within required KPI's and all emails responded to within defined KPI's.To ensure that all team emails are archived in accordance with process and defined KPI's.Enter set data sets into our SMR authorisation platform.Management of our de fleet process and vehicles in late hire The role holder is responsible for ensuring process & procedures adequately consider our Consumer Duty responsibilities and that we have appropriate processes for identifying and ensuring good customer outcomes, including for customers with characteristics of vulnerability.The customer is at the heart of SF 1 UK's business and the fair treatment of customers is a core requirement for each role and for all Associates. Fair outcomes for customers is cultural within SF1 and is supported by all Associates.Key responsibility that each Associate ensures that they are aware of and maintain on an ongoing basis a working knowledge of the regulations and business obligations that affect their role. How will we support youThe business core values are integral to their corporate culture and guide their actions and decisions. These values include:Openness - Embracing change and new opportunities, learning from mistakes and acting with integrity, responsibility - making consistent decisions and committing to them personally, fostering trust and effective teamwork.Appreciation - Reflecting on actions, respecting each other, offering clear feedback and celebrating successTransparency - Acknowledging concerns and identifying inconsistencies constructivelyTrust - Relying on each other to act swiftly and achieve goalsDiversity - Valuing diverse backgrounds and experiences to enhance innovation and competitivenessWhat you'll get in returnWe offer a competitive hourly wage plus an annual performance-related bonus. You will receive a generous annual leave up to 35 days, which is inclusive of bank holidays. There's free on-site parking available, and you'll have access to a subsidised restaurant. We offer hybrid working where employees split their time between working remotely (often from home) and working in the office.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Operations Coordinator
Aquatix-2u Ltd Ipswich, Suffolk
We are seeking a dedicated Senior Administrator to join our growing e-commerce business. This role is pivotal in supporting the company as a whole. The ideal candidate will possess strong administrative skills, an understanding of HR, experience in customer service and the ability to communicate effectively across all levels of the organisation. This is a varied and fluid role, so the ability to react and adapt is essential. Responsibilities Develop job descriptions and post vacancies on various platforms. Review CVs and conduct interviews. Facilitate onboarding processes for new employees, ensuring compliance with company policies and procedures. Assist in the development and implementation of HR policies and procedures that align with organisational goals. Provide support for employee relations issues, addressing concerns in a timely and professional manner. Maintain employee records and ensure confidentiality of sensitive information. Oversee Customer Service department assist with workload if required. Undertaking disciplinary investigation. General administration and liaison with suppliers to ensure the welfare of employees, the provision and maintenance of facilities across the premises Ad-hoc administration support to senior management Creating and working with performance reports/data Updating risk assessments, maintaining H&S records Site/Equipment maintenance scheduling and recording. We would like someone who is An excellent communicator, self motivated and flexible with regard to duties to be carried out A 'Go To' person with a 'Can Do' attitude Professional and confident, able to maintain strict confidentiality Strong administrative and organisational skills with great attention to detail Experienced and familiar with Microsoft Outlook, Word and Excel Previous HR admin experience would be a bonus Sage accounting package knowledge would be useful
Jul 01, 2025
Full time
We are seeking a dedicated Senior Administrator to join our growing e-commerce business. This role is pivotal in supporting the company as a whole. The ideal candidate will possess strong administrative skills, an understanding of HR, experience in customer service and the ability to communicate effectively across all levels of the organisation. This is a varied and fluid role, so the ability to react and adapt is essential. Responsibilities Develop job descriptions and post vacancies on various platforms. Review CVs and conduct interviews. Facilitate onboarding processes for new employees, ensuring compliance with company policies and procedures. Assist in the development and implementation of HR policies and procedures that align with organisational goals. Provide support for employee relations issues, addressing concerns in a timely and professional manner. Maintain employee records and ensure confidentiality of sensitive information. Oversee Customer Service department assist with workload if required. Undertaking disciplinary investigation. General administration and liaison with suppliers to ensure the welfare of employees, the provision and maintenance of facilities across the premises Ad-hoc administration support to senior management Creating and working with performance reports/data Updating risk assessments, maintaining H&S records Site/Equipment maintenance scheduling and recording. We would like someone who is An excellent communicator, self motivated and flexible with regard to duties to be carried out A 'Go To' person with a 'Can Do' attitude Professional and confident, able to maintain strict confidentiality Strong administrative and organisational skills with great attention to detail Experienced and familiar with Microsoft Outlook, Word and Excel Previous HR admin experience would be a bonus Sage accounting package knowledge would be useful
Hays
Customer Service Administrator
Hays Brighton, Sussex
Administrator, based in Brighton, Customer Service, Couriers, Logistics, Supply chain Your new company A prominent provider of courier and logistics services in the United Kingdom is looking for a temporary Customer Service Administrator for 6 months, based in Brighton. These companies' services include overnight and international deliveries and have a robust network of service centres and a large fleet of couriers. Your new role You will handle inbound telephone calls and emails, arranging collections, transit routes and deliveries. You will liaise with other departments to ensure deliveries are within the SLA. You will provide customers with updates, quotes and responses to general enquiries. You will provide a seamless and high-quality customer experience. What you'll need to succeed You will have excellent written and verbal communication skills and confident communicating with customers, via telephone, email and face to face. You will have previous customer service administration experience and be able to work well within a team and independently. What you'll get in return This is a fully office-based position 45 hours per week Monday - Friday (7am - 5pm / 7:30am - 17:30pm / 8am - 6pm). This role is paying between £14 -£15 per hour. This is an exciting opportunity to join an award-winning business for their customer service and supply chain. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Jul 01, 2025
Seasonal
Administrator, based in Brighton, Customer Service, Couriers, Logistics, Supply chain Your new company A prominent provider of courier and logistics services in the United Kingdom is looking for a temporary Customer Service Administrator for 6 months, based in Brighton. These companies' services include overnight and international deliveries and have a robust network of service centres and a large fleet of couriers. Your new role You will handle inbound telephone calls and emails, arranging collections, transit routes and deliveries. You will liaise with other departments to ensure deliveries are within the SLA. You will provide customers with updates, quotes and responses to general enquiries. You will provide a seamless and high-quality customer experience. What you'll need to succeed You will have excellent written and verbal communication skills and confident communicating with customers, via telephone, email and face to face. You will have previous customer service administration experience and be able to work well within a team and independently. What you'll get in return This is a fully office-based position 45 hours per week Monday - Friday (7am - 5pm / 7:30am - 17:30pm / 8am - 6pm). This role is paying between £14 -£15 per hour. This is an exciting opportunity to join an award-winning business for their customer service and supply chain. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Hays
Customer Service Administrator
Hays Chesterfield, Derbyshire
Customer Service Administrator Temporary - permanent job in Chesterfield £28,000 Your new company Hays are excited to be working on a fantastic new job opportunity in Chesterfield. Our client are an international manufacturing organisation who are keen to appoint a Customer Service Administrator to join a busy team. Ideally the successful candidate will have held a similar role previously as a customer service administrator/ sales administrator in a manufacturing/ distribution organisation. Ideally the successful candidate will be a proven technical customer service administrator / sales order processor/ sales administrator. Key Vacancy Information Temporary - Permanent job opportunity Immediate start in April required Full time - 37 hours a week £28,000 + annual company performance benefit 100% Office based Free parking and excellent facilities Chesterfield location Close to Junction 29a. Your new role You will join a busy Customer Service department and the main purpose of the role will be to process customer sales orders which are received via email in SAP. You will then support an international customer base with the coordination of delivery. Successful applicants will be able to demonstrate the experience to fulfil the duties of the role as outlined below; - Receiving customers orders via email and processing sales orders onto SAP - Processing part orders - Providing customers with order acknowledgements - Providing full customer support, order updates etc , management of customer records as required - Work with other departments to progress orders - Liaise with freight agents to arrange transport, provide packing lists and tracking/ collection details - Provide customers with export documentation, certs of origin , EUR1 forms and relevant chamber of commerce docs - Sales invoicing and credit notes What you'll need to succeed The successful candidate will be a proven customer service administrator Ideally you will have some export experience but this is not essential Sales order processing experience is required SAP knowledge would be advantageous What you'll get in return Temporary - Permanent job opportunity Immediate start in April Full time - 37 hours a week £28,000 + annual company performance benefit 100% Office based Free parking and excellent facilities Chesterfield location Close to Junction 29a. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Full time
Customer Service Administrator Temporary - permanent job in Chesterfield £28,000 Your new company Hays are excited to be working on a fantastic new job opportunity in Chesterfield. Our client are an international manufacturing organisation who are keen to appoint a Customer Service Administrator to join a busy team. Ideally the successful candidate will have held a similar role previously as a customer service administrator/ sales administrator in a manufacturing/ distribution organisation. Ideally the successful candidate will be a proven technical customer service administrator / sales order processor/ sales administrator. Key Vacancy Information Temporary - Permanent job opportunity Immediate start in April required Full time - 37 hours a week £28,000 + annual company performance benefit 100% Office based Free parking and excellent facilities Chesterfield location Close to Junction 29a. Your new role You will join a busy Customer Service department and the main purpose of the role will be to process customer sales orders which are received via email in SAP. You will then support an international customer base with the coordination of delivery. Successful applicants will be able to demonstrate the experience to fulfil the duties of the role as outlined below; - Receiving customers orders via email and processing sales orders onto SAP - Processing part orders - Providing customers with order acknowledgements - Providing full customer support, order updates etc , management of customer records as required - Work with other departments to progress orders - Liaise with freight agents to arrange transport, provide packing lists and tracking/ collection details - Provide customers with export documentation, certs of origin , EUR1 forms and relevant chamber of commerce docs - Sales invoicing and credit notes What you'll need to succeed The successful candidate will be a proven customer service administrator Ideally you will have some export experience but this is not essential Sales order processing experience is required SAP knowledge would be advantageous What you'll get in return Temporary - Permanent job opportunity Immediate start in April Full time - 37 hours a week £28,000 + annual company performance benefit 100% Office based Free parking and excellent facilities Chesterfield location Close to Junction 29a. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Hays
Customer Service Administrator
Hays High Wycombe, Buckinghamshire
Customer Service Administrator, High Wyombe/Princes Risborough, Hybrid, c£31000 Your new company A well-established organisation currently based in High Wycombe but moving to Princes Risborough in Summer '25. Your new role As the Customer Service Administrator, you will be responsible for ensuring that customer orders are satisfied in a timely and efficient manner, that stock availability is maximised by controlling customer balances according to set targets and to effectively perform daily administration duties. Dealing with customer enquiries via telephone and e-mail.Processing of customer orders, monitoring customer stock.Management of core customer dataDaily review of wash plans and maintaining any order changes for planning purposesDemand and supply planningResolution of depot errors, correction of systems and reportsReconciliation of depot recollection variancesBalancing of customer orders across wash depots to ensure efficient order fulfilmentDealing with customer complaintsProcess 901 recollection entries on SAP daily for relevant wash depotsMaintain and issue a variety of internal reports, weekly and monthlyBooking of transport where requiredTo undertake any duties commensurate with the level and expectations of this post. Tasks may be varied to meet changing service requirements. What you'll need to succeed In order to be successful in applying for the position of Customer Service Administrator, you will have:Experience in food / fresh produce industry or retail sector.Customer Service / Client facing background.Knowledge of SAP preferred.Ability to use Microsoft Office products (Excel / Word / Outlook). Intermediate levelAbility to develop strong customer relationships and deal with difficult situations.Proficient IT skills (MS Excel is a must)Self-motivated / results orientated.Well organised, methodical approach attention to detail. What you'll get in return As the Customer Service Administrator, you will receive:Highly competitive salary up to £31000Life Assurance 3xPension25 days annual leave + Bank Holidays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Full time
Customer Service Administrator, High Wyombe/Princes Risborough, Hybrid, c£31000 Your new company A well-established organisation currently based in High Wycombe but moving to Princes Risborough in Summer '25. Your new role As the Customer Service Administrator, you will be responsible for ensuring that customer orders are satisfied in a timely and efficient manner, that stock availability is maximised by controlling customer balances according to set targets and to effectively perform daily administration duties. Dealing with customer enquiries via telephone and e-mail.Processing of customer orders, monitoring customer stock.Management of core customer dataDaily review of wash plans and maintaining any order changes for planning purposesDemand and supply planningResolution of depot errors, correction of systems and reportsReconciliation of depot recollection variancesBalancing of customer orders across wash depots to ensure efficient order fulfilmentDealing with customer complaintsProcess 901 recollection entries on SAP daily for relevant wash depotsMaintain and issue a variety of internal reports, weekly and monthlyBooking of transport where requiredTo undertake any duties commensurate with the level and expectations of this post. Tasks may be varied to meet changing service requirements. What you'll need to succeed In order to be successful in applying for the position of Customer Service Administrator, you will have:Experience in food / fresh produce industry or retail sector.Customer Service / Client facing background.Knowledge of SAP preferred.Ability to use Microsoft Office products (Excel / Word / Outlook). Intermediate levelAbility to develop strong customer relationships and deal with difficult situations.Proficient IT skills (MS Excel is a must)Self-motivated / results orientated.Well organised, methodical approach attention to detail. What you'll get in return As the Customer Service Administrator, you will receive:Highly competitive salary up to £31000Life Assurance 3xPension25 days annual leave + Bank Holidays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Hays
Business Administrator
Hays Thirsk, Yorkshire
Are you seeking a new and exciting job opportunity? Your new company: Are you keen to work for a highly respected local family business? Your new role Providing administrative support - including ordering stationery, monitoring emails etc. Answering incoming calls and dealing with incoming queries Providing an excellent level of customer service Conducting stock checks Processing supplier invoices Managing staff timesheets Updating new starter files Use of Microsoft Office Ability to work on own initiative What you'll need to succeed Previous office experience is essential. What you'll get in return The opportunity to work for a great company with great benefits and bonus. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Full time
Are you seeking a new and exciting job opportunity? Your new company: Are you keen to work for a highly respected local family business? Your new role Providing administrative support - including ordering stationery, monitoring emails etc. Answering incoming calls and dealing with incoming queries Providing an excellent level of customer service Conducting stock checks Processing supplier invoices Managing staff timesheets Updating new starter files Use of Microsoft Office Ability to work on own initiative What you'll need to succeed Previous office experience is essential. What you'll get in return The opportunity to work for a great company with great benefits and bonus. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Hays
Administrator
Hays
Administrator Your new company You will be working with an intimate team as an administrator for a facilities specialist. Your new role You will be supporting key stakeholders in a fast-paced environment duties and requirements are as follows: Managing customer-led meetings Ensure communication is streamlined across multiple teams You will be expected to get involved in monthly meetings, including logging actions and recording meeting outcomes You will be expected to extract data from reports and present it to stakeholders Day-to-day tasks will involve organising, booking and monitoring meetings on behalf of senior leadership What you'll need to succeed Must have administration experience Preferred experience: customer service, fast-paced environment, help desk or similar Excellent IT proficiency, professional experience with Word and Excel needed Great communication skills Industry experience within construction, facilities management, property, real estate would be ideal Must be able to pass BPSS Clearance What you'll get in return Generous pension scheme contributions Reward scheme and discounts 33 days annual leave including bank holidays Progression routes and training qualifications available What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Jul 01, 2025
Full time
Administrator Your new company You will be working with an intimate team as an administrator for a facilities specialist. Your new role You will be supporting key stakeholders in a fast-paced environment duties and requirements are as follows: Managing customer-led meetings Ensure communication is streamlined across multiple teams You will be expected to get involved in monthly meetings, including logging actions and recording meeting outcomes You will be expected to extract data from reports and present it to stakeholders Day-to-day tasks will involve organising, booking and monitoring meetings on behalf of senior leadership What you'll need to succeed Must have administration experience Preferred experience: customer service, fast-paced environment, help desk or similar Excellent IT proficiency, professional experience with Word and Excel needed Great communication skills Industry experience within construction, facilities management, property, real estate would be ideal Must be able to pass BPSS Clearance What you'll get in return Generous pension scheme contributions Reward scheme and discounts 33 days annual leave including bank holidays Progression routes and training qualifications available What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #

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