Search and select specialists. Jobs for the corporate comms industry. Our clientis an award-winning corporate design agency specialising in Corporate Communications. Their areas of specialism include Corporate Reputation, Governance, CSR and Employee Engagement. They are looking to hire a talented Digital Business Development Director. The role's primary purpose is to deliver new digital sales revenues from current and prospective clients. This includes managing the entire digital sales lifecycle from identifying our target sectors and clients, identifying opportunities from existing clients, building the prospect database, delivering sales campaigns to these prospects, following up on the campaigns to arrange meetings and securing briefs, presenting our initial credentials and developing our proposals in response to these briefs. New business planning To develop and drive through an annual sales plan that will achieve our new business revenue targets - for both existing and new clients To review performance to the plan and update the activities as necessary to ensure we achieve our new business targets To hold formal quarterly reviews of performance to re-calibrate activities, budgets and schedules To compile and manage the new business budget to ensure we deliver the plan to the agreed budget New business campaigns To define and manage the delivery of new business campaigns to our target sectors and brands, to generate new business leads, grow our prospect database and generate new business briefs To acquire the right new business contact data in our target prospects and ensure they are captured in the database To work with the Chief Digital Officer and Managing Director of Corporate Communications to develop campaign content, messaging and positioning to maximise response rates To follow up on new business campaigns to generate meetings To ensure that quality briefing packs are issued prior to any credentials or new business meetings at least 2 days in advance To identify and work with the creative teams to ensure that any required new business collateral is produced to present our services and case studies in the best light To work with the Chief Digital Officer and MD of CC to identify new opportunities within our client base To develop the pitches and presentations to our clients to evidence our work and generate new business opportunities To ensure that we are on the digital roster for all our clients To ensure all our client contact data for digital is up to date and in the database - and clients are receiving our on-going digital communications New business presentations and proposals To secure and arrange new business meetings and credentials meetings with our chosen brands and sectors To manage the credentials process and give the initial credentials meetings To develop our proposals, from really understanding the clients' objectives and needs, briefing the team, coordinating the formulation of the response, writing the presentation and developing our proposal To follow through on all our proposals to maximise conversion rates To work with the Chief Digital Officer and the wider CC team to formulate and present inspiring responses to new business briefs Client and prospect continuity management To ensure that our contact database has quality, up to date digital data in it for current and prospective clients, and that any digital sales and marketing activity is captured To utilise the database functions to drive the sales pipelines and report on performance To ensure that our contact database has fully populated and standardised industry and status against each record To nurture and sustain the direct relationships we have with prospective digital clients to maximise the opportunity for new briefs and proposals, ensuring we record accurately in the contact database where they are in the sales process (cold/warm etc.) To ensure we have a programme of continuity communications, delivered by the Marketing Manager, with content to sustain prospects' engagement with the agency Business partnerships To identify and sign up appropriate new business partnerships that will generate new business leads, whilst retaining our integrity and positioning To ensure we have commercial agreements in place with our chosen target partners To implement and manage any chosen intermediary relationships that will deliver new business leads and to ensure commercial agreements are in place Team interaction To engage and communicate with the wider Digital and CC teams on the new business activities so they are fully engaged and supportive of the activities required To leverage the central database team to ensure we have a rigorous and coordinated approach to managing contact data To ensure that you have a good understanding of the work we have done for clients and can use these effectively to win new business opportunities Owner of CCR search and select specialists Robert has a wealth of experience across corporate reporting, investor relations, branding marketing literature and digital applications. Having cut his teeth at Radley Yeldar he has over 22 years agency experience at his disposal. His initial foray into recruitment was as manager of Artworks a US backed design recruitment agency in London, he then went onto work as lead consultant at BDG. Robert prides himself on an impeccable talent spotting service which clients and employees can trust implicitly.
Jul 17, 2025
Full time
Search and select specialists. Jobs for the corporate comms industry. Our clientis an award-winning corporate design agency specialising in Corporate Communications. Their areas of specialism include Corporate Reputation, Governance, CSR and Employee Engagement. They are looking to hire a talented Digital Business Development Director. The role's primary purpose is to deliver new digital sales revenues from current and prospective clients. This includes managing the entire digital sales lifecycle from identifying our target sectors and clients, identifying opportunities from existing clients, building the prospect database, delivering sales campaigns to these prospects, following up on the campaigns to arrange meetings and securing briefs, presenting our initial credentials and developing our proposals in response to these briefs. New business planning To develop and drive through an annual sales plan that will achieve our new business revenue targets - for both existing and new clients To review performance to the plan and update the activities as necessary to ensure we achieve our new business targets To hold formal quarterly reviews of performance to re-calibrate activities, budgets and schedules To compile and manage the new business budget to ensure we deliver the plan to the agreed budget New business campaigns To define and manage the delivery of new business campaigns to our target sectors and brands, to generate new business leads, grow our prospect database and generate new business briefs To acquire the right new business contact data in our target prospects and ensure they are captured in the database To work with the Chief Digital Officer and Managing Director of Corporate Communications to develop campaign content, messaging and positioning to maximise response rates To follow up on new business campaigns to generate meetings To ensure that quality briefing packs are issued prior to any credentials or new business meetings at least 2 days in advance To identify and work with the creative teams to ensure that any required new business collateral is produced to present our services and case studies in the best light To work with the Chief Digital Officer and MD of CC to identify new opportunities within our client base To develop the pitches and presentations to our clients to evidence our work and generate new business opportunities To ensure that we are on the digital roster for all our clients To ensure all our client contact data for digital is up to date and in the database - and clients are receiving our on-going digital communications New business presentations and proposals To secure and arrange new business meetings and credentials meetings with our chosen brands and sectors To manage the credentials process and give the initial credentials meetings To develop our proposals, from really understanding the clients' objectives and needs, briefing the team, coordinating the formulation of the response, writing the presentation and developing our proposal To follow through on all our proposals to maximise conversion rates To work with the Chief Digital Officer and the wider CC team to formulate and present inspiring responses to new business briefs Client and prospect continuity management To ensure that our contact database has quality, up to date digital data in it for current and prospective clients, and that any digital sales and marketing activity is captured To utilise the database functions to drive the sales pipelines and report on performance To ensure that our contact database has fully populated and standardised industry and status against each record To nurture and sustain the direct relationships we have with prospective digital clients to maximise the opportunity for new briefs and proposals, ensuring we record accurately in the contact database where they are in the sales process (cold/warm etc.) To ensure we have a programme of continuity communications, delivered by the Marketing Manager, with content to sustain prospects' engagement with the agency Business partnerships To identify and sign up appropriate new business partnerships that will generate new business leads, whilst retaining our integrity and positioning To ensure we have commercial agreements in place with our chosen target partners To implement and manage any chosen intermediary relationships that will deliver new business leads and to ensure commercial agreements are in place Team interaction To engage and communicate with the wider Digital and CC teams on the new business activities so they are fully engaged and supportive of the activities required To leverage the central database team to ensure we have a rigorous and coordinated approach to managing contact data To ensure that you have a good understanding of the work we have done for clients and can use these effectively to win new business opportunities Owner of CCR search and select specialists Robert has a wealth of experience across corporate reporting, investor relations, branding marketing literature and digital applications. Having cut his teeth at Radley Yeldar he has over 22 years agency experience at his disposal. His initial foray into recruitment was as manager of Artworks a US backed design recruitment agency in London, he then went onto work as lead consultant at BDG. Robert prides himself on an impeccable talent spotting service which clients and employees can trust implicitly.
An exciting opportunity to play a key leadership role within a leading Private Equity backed business delivering outstanding results. Having enjoyed significant success, you can play a key role within this ambitious company supporting the next phase of their growth, development and success. Do you have the passion, enthusiasm and talent to create your own success? Are you an outstanding strategic business developer and relationship builder? Do you have the drive, vision and talent to inspire others? Are you able to develop and implement a robust sales strategy? Are you ready to play a key role in leading and shaping a growing business? Does your ambition match that of a rapidly growing and highly entrepreneurial business? Our client is a dynamic, entrepreneurial and innovative private equity backed business, based in North America with global capability, delivering in over 50 countries. Having developed a unique technology solution to provide critical solutions within clinical trials they have successfully supported and aided clinical studies across many therapeutic areas, making a significant difference to patients with over 100+ conditions. Working closely with and reporting to the Chief Executive Officer , the Senior Vice President, Sales will be responsible for all global sales and business development operations, driving growth, quality and leading the sales strategy and vision. You will lead a team and be responsible for the sales strategy and deliverables, designing and establishing key metrics for the team. The Senior Vice President, Sales will play a key role in the strategic direction of the business, with full responsibility for the sales, business development and key commercial relationship strategy for the business. As Senior Vice President, Sales you will be a key member of the Executive Leadership Team and play a critical role in establishing, developing and growing the business and the company profile, developing and implementing the Business Development and Sales objectives. Reporting to the Chief Executive Officer , you will enjoy a high level of autonomy, responsibility and accountability. Critical to your success will be your ability to develop, implement and measure a clear vision and strategy for the growth and success of the business globally, including but not limited to: Business Development Key Commercial Relationships Account Management The Senior Vice President, Sales will lead the development of outstanding customer relationships, building brand value and working closely with other members of the business and leadership to deliver sales, profitability and ensure the continued delivery of services that exceed customer expectations. This is a unique opportunity to contribute, shape, lead and influence within a highly entrepreneurial and successful business, making a genuine difference to the lives of patients. Location: East Coast USA Salary: £Commensurate with experience Reference: PSL4166 Pharma-Search Ltd, Company Number:
Jul 17, 2025
Full time
An exciting opportunity to play a key leadership role within a leading Private Equity backed business delivering outstanding results. Having enjoyed significant success, you can play a key role within this ambitious company supporting the next phase of their growth, development and success. Do you have the passion, enthusiasm and talent to create your own success? Are you an outstanding strategic business developer and relationship builder? Do you have the drive, vision and talent to inspire others? Are you able to develop and implement a robust sales strategy? Are you ready to play a key role in leading and shaping a growing business? Does your ambition match that of a rapidly growing and highly entrepreneurial business? Our client is a dynamic, entrepreneurial and innovative private equity backed business, based in North America with global capability, delivering in over 50 countries. Having developed a unique technology solution to provide critical solutions within clinical trials they have successfully supported and aided clinical studies across many therapeutic areas, making a significant difference to patients with over 100+ conditions. Working closely with and reporting to the Chief Executive Officer , the Senior Vice President, Sales will be responsible for all global sales and business development operations, driving growth, quality and leading the sales strategy and vision. You will lead a team and be responsible for the sales strategy and deliverables, designing and establishing key metrics for the team. The Senior Vice President, Sales will play a key role in the strategic direction of the business, with full responsibility for the sales, business development and key commercial relationship strategy for the business. As Senior Vice President, Sales you will be a key member of the Executive Leadership Team and play a critical role in establishing, developing and growing the business and the company profile, developing and implementing the Business Development and Sales objectives. Reporting to the Chief Executive Officer , you will enjoy a high level of autonomy, responsibility and accountability. Critical to your success will be your ability to develop, implement and measure a clear vision and strategy for the growth and success of the business globally, including but not limited to: Business Development Key Commercial Relationships Account Management The Senior Vice President, Sales will lead the development of outstanding customer relationships, building brand value and working closely with other members of the business and leadership to deliver sales, profitability and ensure the continued delivery of services that exceed customer expectations. This is a unique opportunity to contribute, shape, lead and influence within a highly entrepreneurial and successful business, making a genuine difference to the lives of patients. Location: East Coast USA Salary: £Commensurate with experience Reference: PSL4166 Pharma-Search Ltd, Company Number:
ICT announces Stewart Meyer as Chief Marketing Officer Integrated Control Technology (ICT), a provider of intelligent access control, intrusion detection, building automation and security solutions, is pleased to announce that Stewart Meyer, who has been serving on a fractional basis at ICT since July 2024, has transitioned to the full-time role of Chief Marketing Officer at ICT. As ICT continues to expand across North America, the company remains steadfast in its dedication to supporting the success of partners and customers. Stewart's transition to a full-time role as Chief Marketing Officer plays a pivotal role in driving these growth initiatives and strengthening partner support and success. With over 20 years of experience as a versatile marketing and communications executive, Stewart has made a significant impact during his time at ICT. He has been instrumental in refining ICT's brand value proposition, building a world-class marketing team, increasing brand awareness, and enabling sales teams with qualified leads. Stewart's background includes expertise across a range of industries, including retail, media, health and wellness, and digital technology. He has held senior roles at Fortune 100 companies, start-ups, and non-profits, with a proven track record of launching new brands, revitalizing existing ones, and delivering results-driven marketing strategies. His customer-centric approach, combined with a talent for building high-performing teams, aligns seamlessly with ICT's mission and values. "With Stewart now fully on board, we're excited to see him continue building on the incredible momentum he's already created," said CEO Andy Bane. "His strategic vision and leadership serve as a vital asset to our global marketing efforts, and we are eager to see the continued positive impact he will bring to ICT and our partners." About Security Buyer Security Buyer is the leading authority in global security content, delivering expert news, in-depth articles, exclusive interviews, and industry insights across print, digital, and event platforms. Published 10 times a year, the magazine is a trusted resource for professionals seeking updates and analysis on the latest developments in the security sector. To submit an article, or for sponsorship opportunities, please contact our team below. Reach decision makers and amplify your marketing Zygal, which produces cutting edge AI cloud VMS and monitoring solutions for connecting, managing, and monitoring assets Secure Logiq is heading into the Asia-Pacific region with big plans and a clear focus on Australia and New Zealand. Helping to steer Sophos announces an update to its Sophos Firewall, now including Sophos NDR Essential, which is free for all customers with an Tenerife Norte-Ciudad de La Laguna Airporthas significantly improved its safety by installing state-of-the-art video technology IDIS's new Edge AI Plus Camera range gives users more flexible, affordable options to upgrade their video systems with advanced AI Digitalization is high on the agenda, or well under-way, in all kinds of commercial environments. As part of this process The new Dallmeier AI High Resolution Counting App enables precise counting even with a large number of people and vehicles Integrated Access Control and Security manufacturer TDSi announces that it is offering a free Training Kit to individuals taking part Gallagher Security presents, OneLink - the product that is elevating remote security through the power of the cloud Pinnacle Systems has launched the Pinnacle Partner Programme, a new initiative designed to provide enhanced support for installers View all the latest, product, project and people news Keep up-to-date with the latest product innovation Discover technology in action in all applications Showcase personal or organisation excellence Reach decision makers and amplify your marketing
Jul 17, 2025
Full time
ICT announces Stewart Meyer as Chief Marketing Officer Integrated Control Technology (ICT), a provider of intelligent access control, intrusion detection, building automation and security solutions, is pleased to announce that Stewart Meyer, who has been serving on a fractional basis at ICT since July 2024, has transitioned to the full-time role of Chief Marketing Officer at ICT. As ICT continues to expand across North America, the company remains steadfast in its dedication to supporting the success of partners and customers. Stewart's transition to a full-time role as Chief Marketing Officer plays a pivotal role in driving these growth initiatives and strengthening partner support and success. With over 20 years of experience as a versatile marketing and communications executive, Stewart has made a significant impact during his time at ICT. He has been instrumental in refining ICT's brand value proposition, building a world-class marketing team, increasing brand awareness, and enabling sales teams with qualified leads. Stewart's background includes expertise across a range of industries, including retail, media, health and wellness, and digital technology. He has held senior roles at Fortune 100 companies, start-ups, and non-profits, with a proven track record of launching new brands, revitalizing existing ones, and delivering results-driven marketing strategies. His customer-centric approach, combined with a talent for building high-performing teams, aligns seamlessly with ICT's mission and values. "With Stewart now fully on board, we're excited to see him continue building on the incredible momentum he's already created," said CEO Andy Bane. "His strategic vision and leadership serve as a vital asset to our global marketing efforts, and we are eager to see the continued positive impact he will bring to ICT and our partners." About Security Buyer Security Buyer is the leading authority in global security content, delivering expert news, in-depth articles, exclusive interviews, and industry insights across print, digital, and event platforms. Published 10 times a year, the magazine is a trusted resource for professionals seeking updates and analysis on the latest developments in the security sector. To submit an article, or for sponsorship opportunities, please contact our team below. Reach decision makers and amplify your marketing Zygal, which produces cutting edge AI cloud VMS and monitoring solutions for connecting, managing, and monitoring assets Secure Logiq is heading into the Asia-Pacific region with big plans and a clear focus on Australia and New Zealand. Helping to steer Sophos announces an update to its Sophos Firewall, now including Sophos NDR Essential, which is free for all customers with an Tenerife Norte-Ciudad de La Laguna Airporthas significantly improved its safety by installing state-of-the-art video technology IDIS's new Edge AI Plus Camera range gives users more flexible, affordable options to upgrade their video systems with advanced AI Digitalization is high on the agenda, or well under-way, in all kinds of commercial environments. As part of this process The new Dallmeier AI High Resolution Counting App enables precise counting even with a large number of people and vehicles Integrated Access Control and Security manufacturer TDSi announces that it is offering a free Training Kit to individuals taking part Gallagher Security presents, OneLink - the product that is elevating remote security through the power of the cloud Pinnacle Systems has launched the Pinnacle Partner Programme, a new initiative designed to provide enhanced support for installers View all the latest, product, project and people news Keep up-to-date with the latest product innovation Discover technology in action in all applications Showcase personal or organisation excellence Reach decision makers and amplify your marketing
A unique opportunity to play a key leadership role within an exceptionally successful, extremely dynamic, and remarkably ambitious business. Having achieved unbridled success over recent years you can help lead the next phase of their growth, development and success. Do you have the passion, enthusiasm and talent to create your own success? Are you an outstanding strategic business developer and relationship builder? Do you have the drive, vision and talent to inspire others? Are you able to develop and implement a global commercial strategy? Are you ready to play a key role in leading and shaping a growing business? Does your ambition match that of a rapidly growing and highly entrepreneurial business? Our client is a highly dynamic, entrepreneurial and innovative private equity backed business, that through outstanding leadership, investment and quality of service, has achieved exceptional growth, becoming an established market leader. Their products and services are designed to improve the delivery of clinical trials for the benefit of patients, clinicians, payers and sponsors. Working closely with The Board and reporting to the Chief Executive Officer , the Chief Commercial Officer will be responsible for all global commercial operations, driving growth, quality and leading the commercial strategy and vision. The Chief Commercial Officer will play a key role in the strategic direction of the business, with full responsibility for the commercial, sales, marketing, business development and key commercial relationship strategy for the business. As Chief Commercial Officer you will be a key member of the Executive Leadership Team and play a critical role in establishing, developing and growing the business and the company profile, developing and implementing the Commercial objectives. Reporting to the Chief Executive Officer , you will enjoy a high level of autonomy, responsibility and accountability. Critical to your success will be your ability to develop, implement and measure a clear vision and strategy for the commercial growth and success of the business globally, including but not limited to: Business Development Marketing Key Commercial Relationships The Chief Commercial Officer will lead the development of outstanding customer relationships, building brand value and working closely with other members of the business and leadership to deliver sales, profitability and ensure the continued delivery of services that exceed customer expectations. This is a unique opportunity to contribute, shape, lead and influence within a highly entrepreneurial and successful business, making a genuine difference to the lives of patients. Location: USA Salary: £ Commensurate with experience Reference: PSL4157 Pharma-Search Ltd, Company Number:
Jul 17, 2025
Full time
A unique opportunity to play a key leadership role within an exceptionally successful, extremely dynamic, and remarkably ambitious business. Having achieved unbridled success over recent years you can help lead the next phase of their growth, development and success. Do you have the passion, enthusiasm and talent to create your own success? Are you an outstanding strategic business developer and relationship builder? Do you have the drive, vision and talent to inspire others? Are you able to develop and implement a global commercial strategy? Are you ready to play a key role in leading and shaping a growing business? Does your ambition match that of a rapidly growing and highly entrepreneurial business? Our client is a highly dynamic, entrepreneurial and innovative private equity backed business, that through outstanding leadership, investment and quality of service, has achieved exceptional growth, becoming an established market leader. Their products and services are designed to improve the delivery of clinical trials for the benefit of patients, clinicians, payers and sponsors. Working closely with The Board and reporting to the Chief Executive Officer , the Chief Commercial Officer will be responsible for all global commercial operations, driving growth, quality and leading the commercial strategy and vision. The Chief Commercial Officer will play a key role in the strategic direction of the business, with full responsibility for the commercial, sales, marketing, business development and key commercial relationship strategy for the business. As Chief Commercial Officer you will be a key member of the Executive Leadership Team and play a critical role in establishing, developing and growing the business and the company profile, developing and implementing the Commercial objectives. Reporting to the Chief Executive Officer , you will enjoy a high level of autonomy, responsibility and accountability. Critical to your success will be your ability to develop, implement and measure a clear vision and strategy for the commercial growth and success of the business globally, including but not limited to: Business Development Marketing Key Commercial Relationships The Chief Commercial Officer will lead the development of outstanding customer relationships, building brand value and working closely with other members of the business and leadership to deliver sales, profitability and ensure the continued delivery of services that exceed customer expectations. This is a unique opportunity to contribute, shape, lead and influence within a highly entrepreneurial and successful business, making a genuine difference to the lives of patients. Location: USA Salary: £ Commensurate with experience Reference: PSL4157 Pharma-Search Ltd, Company Number:
Senior Commercial Growth Manager, Amazon B2B Payments and Lending Job ID: Amazon Hong Kong Service Company Limited - D41 Amazon B2B Payments and Lending is seeking a Senior Commercial Growth Manager with proven experience in strategy and execution to lead our B2B lending business. You will have end to end ownership of the country/segment P&L, be responsible for setting the strategy to drive profitable growth to achieve targets, increasing SMB customers adoption, and execute experiments (pricing, eligibility, demand generation), creating strong partnerships with third-party lender and running day-to-day operations. The B2B lending category is fast growing and quickly evolving, you will play the critical role of being the chief commercial officer of your business. In this role you will be work with external senior executives and internal teams, have responsibility for revenue and profitability growth plans, relationship management, rapid experimentation with pricing and promotions, and monitoring and reacting to industry and competitive trends. The ideal candidate will possess strong commercial management skills, high fluency in program management, demand generation, and have a background in financial services or e-commerce. Key job responsibilities 1. Lead Business Strategy and P&L Growth: Own the strategic direction and full P&L responsibility for the business/segment. Develop and execute long-term growth plans by leveraging deep market insights, competitive analysis, and performance metrics. Drive measurable results across key indicators, including credit utilization, partner success, and revenue growth. 2. Drive Innovation and Demand Generation: Lead large-scale, transformative initiatives to fuel business growth and adoption. Harness advanced experimentation, data-driven strategies, and market intelligence to optimize customer engagement and expand program effectiveness. Shape the future of the business through innovative solutions. 3. Deliver Strategic Growth and Customer-Centric Solutions: Identify customer needs and develop tailored strategies to enhance product offerings and market presence. Build and execute plans for new feature development, customer segment expansion, and long-term value creation, ensuring the program evolves ahead of market trends. 4. Foster High-Impact Partnerships: Cultivate and strengthen strategic relationships with internal teams and external stakeholders to align on growth objectives and unlock synergies. Manage partnerships that drive innovation, ensure a superior customer experience, and elevate program performance. 5. Lead Cross-Functional and Global Growth Initiatives: Champion high-priority initiatives that drive program innovation and scalability. Capture emerging market opportunities, enhance value-added services, and align strategies with global teams to ensure market relevance and impact at scale. 6. Engage with Industry and Shape Market Strategy: Represent the organization at industry forums and through direct engagement with customers. Gather actionable insights from the market to refine go-to-market strategies and influence the organization's broader growth trajectory. BASIC QUALIFICATIONS - Experience proactively growing customer relationships within an account while expanding their understanding of the customer's business - Bachelor's degree or equivalent - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience using data and metrics to determine and drive improvements - 6+ years of experience of end-to-end commercial P&L management, and partnership management - Demonstrated ability to think strategically and creatively while applying sound business judgment and quantitative analytics - Excellent verbal and written skills to communicate complex issues and influence others internally and externally in both English and Mandarin Chinese - Strong interpersonal skills and ability gain respect of senior management and external executives. - Self-starter who can excel in a fast-paced and fluid environment. PREFERRED QUALIFICATIONS - MBA - Prior experience in financial services/payments, particularly with regards to e-commerce, card payments, network brands - Thoughtful leader with a solid understanding of financial service Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 17, 2025
Full time
Senior Commercial Growth Manager, Amazon B2B Payments and Lending Job ID: Amazon Hong Kong Service Company Limited - D41 Amazon B2B Payments and Lending is seeking a Senior Commercial Growth Manager with proven experience in strategy and execution to lead our B2B lending business. You will have end to end ownership of the country/segment P&L, be responsible for setting the strategy to drive profitable growth to achieve targets, increasing SMB customers adoption, and execute experiments (pricing, eligibility, demand generation), creating strong partnerships with third-party lender and running day-to-day operations. The B2B lending category is fast growing and quickly evolving, you will play the critical role of being the chief commercial officer of your business. In this role you will be work with external senior executives and internal teams, have responsibility for revenue and profitability growth plans, relationship management, rapid experimentation with pricing and promotions, and monitoring and reacting to industry and competitive trends. The ideal candidate will possess strong commercial management skills, high fluency in program management, demand generation, and have a background in financial services or e-commerce. Key job responsibilities 1. Lead Business Strategy and P&L Growth: Own the strategic direction and full P&L responsibility for the business/segment. Develop and execute long-term growth plans by leveraging deep market insights, competitive analysis, and performance metrics. Drive measurable results across key indicators, including credit utilization, partner success, and revenue growth. 2. Drive Innovation and Demand Generation: Lead large-scale, transformative initiatives to fuel business growth and adoption. Harness advanced experimentation, data-driven strategies, and market intelligence to optimize customer engagement and expand program effectiveness. Shape the future of the business through innovative solutions. 3. Deliver Strategic Growth and Customer-Centric Solutions: Identify customer needs and develop tailored strategies to enhance product offerings and market presence. Build and execute plans for new feature development, customer segment expansion, and long-term value creation, ensuring the program evolves ahead of market trends. 4. Foster High-Impact Partnerships: Cultivate and strengthen strategic relationships with internal teams and external stakeholders to align on growth objectives and unlock synergies. Manage partnerships that drive innovation, ensure a superior customer experience, and elevate program performance. 5. Lead Cross-Functional and Global Growth Initiatives: Champion high-priority initiatives that drive program innovation and scalability. Capture emerging market opportunities, enhance value-added services, and align strategies with global teams to ensure market relevance and impact at scale. 6. Engage with Industry and Shape Market Strategy: Represent the organization at industry forums and through direct engagement with customers. Gather actionable insights from the market to refine go-to-market strategies and influence the organization's broader growth trajectory. BASIC QUALIFICATIONS - Experience proactively growing customer relationships within an account while expanding their understanding of the customer's business - Bachelor's degree or equivalent - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience using data and metrics to determine and drive improvements - 6+ years of experience of end-to-end commercial P&L management, and partnership management - Demonstrated ability to think strategically and creatively while applying sound business judgment and quantitative analytics - Excellent verbal and written skills to communicate complex issues and influence others internally and externally in both English and Mandarin Chinese - Strong interpersonal skills and ability gain respect of senior management and external executives. - Self-starter who can excel in a fast-paced and fluid environment. PREFERRED QUALIFICATIONS - MBA - Prior experience in financial services/payments, particularly with regards to e-commerce, card payments, network brands - Thoughtful leader with a solid understanding of financial service Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Head of Brand Partnerships ASAP Start Competitive Salary London Hybrid Handle is proud to be partnering exclusively with a globally recognised creative brand to find a Head of Brand Partnerships who will lead their next phase of commercial growth through meaningful, standout collaborations. This is a senior role with full ownership of the partnerships function. You'll be responsible for shaping and delivering the global strategy, driving new business opportunities, and building long-term relationships with brand partners. It's a hands-on and highly visible position, working closely with the senior leadership team and leading a small, collaborative partnerships team. The Role You'll take the lead on developing commercial opportunities from the ground up - from creative concepting and pitch development to negotiating deals and delivering multi-channel campaigns. You'll also play a key role in nurturing existing brand relationships, ensuring they continue to grow and deliver value. This role reports directly into the Chief Commercial Officer and sits within the wider commercial leadership team. Key Responsibilities will include: Define and lead the global brand partnerships strategy in line with business goals Build and manage a strong pipeline of brand and licensing opportunities Lead creative proposals and tailor-made partnership programmes with internal teams Oversee commercial negotiations and manage contracts with support from legal and finance Deliver complex, multi-channel campaigns across content, digital, product and PR Ensure all partnerships reflect the brand's values, identity, and commercial priorities Build and maintain strong relationships with senior stakeholders and brand partners Monitor performance and ROI, sharing insights to inform future planning Lead post-campaign analysis and reporting across all activity Manage and develop the partnerships team, encouraging collaboration and accountability The ideal candidate will have: Significant experience in brand partnerships, licensing, or commercial development A strong track record of securing and delivering high-value commercial deals Confidence managing negotiations, budgeting, and commercial planning Experience working across integrated campaigns spanning media, product, and content A hands-on approach and the ability to manage multiple projects at pace Excellent communication skills and a natural ability to build trust with clients and partners A deep understanding of content-led brand activation and digital campaigns Experience working with creative, production, and marketing teams A strategic mindset, with attention to detail and a focus on outcomes Leadership experience and a collaborative approach to team management This is a rare opportunity to step into a senior leadership role at a brand that blends creativity, purpose, and commercial success. You'll be joining a business with a strong identity, a supportive culture, and a clear sense of direction and you'll play a key role in shaping what comes next! To find out more or apply send your CV to Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
Jul 17, 2025
Full time
Head of Brand Partnerships ASAP Start Competitive Salary London Hybrid Handle is proud to be partnering exclusively with a globally recognised creative brand to find a Head of Brand Partnerships who will lead their next phase of commercial growth through meaningful, standout collaborations. This is a senior role with full ownership of the partnerships function. You'll be responsible for shaping and delivering the global strategy, driving new business opportunities, and building long-term relationships with brand partners. It's a hands-on and highly visible position, working closely with the senior leadership team and leading a small, collaborative partnerships team. The Role You'll take the lead on developing commercial opportunities from the ground up - from creative concepting and pitch development to negotiating deals and delivering multi-channel campaigns. You'll also play a key role in nurturing existing brand relationships, ensuring they continue to grow and deliver value. This role reports directly into the Chief Commercial Officer and sits within the wider commercial leadership team. Key Responsibilities will include: Define and lead the global brand partnerships strategy in line with business goals Build and manage a strong pipeline of brand and licensing opportunities Lead creative proposals and tailor-made partnership programmes with internal teams Oversee commercial negotiations and manage contracts with support from legal and finance Deliver complex, multi-channel campaigns across content, digital, product and PR Ensure all partnerships reflect the brand's values, identity, and commercial priorities Build and maintain strong relationships with senior stakeholders and brand partners Monitor performance and ROI, sharing insights to inform future planning Lead post-campaign analysis and reporting across all activity Manage and develop the partnerships team, encouraging collaboration and accountability The ideal candidate will have: Significant experience in brand partnerships, licensing, or commercial development A strong track record of securing and delivering high-value commercial deals Confidence managing negotiations, budgeting, and commercial planning Experience working across integrated campaigns spanning media, product, and content A hands-on approach and the ability to manage multiple projects at pace Excellent communication skills and a natural ability to build trust with clients and partners A deep understanding of content-led brand activation and digital campaigns Experience working with creative, production, and marketing teams A strategic mindset, with attention to detail and a focus on outcomes Leadership experience and a collaborative approach to team management This is a rare opportunity to step into a senior leadership role at a brand that blends creativity, purpose, and commercial success. You'll be joining a business with a strong identity, a supportive culture, and a clear sense of direction and you'll play a key role in shaping what comes next! To find out more or apply send your CV to Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
Are you looking for a role where you can drive talent acquisition strategy, lead recruitment delivery, and make a real impact? Do you have experience recruiting into professional or B2B services, consulting and/or research agency teams? Join us and help build the teams that enable smarter, evidence-based decisions across the life sciences sector. Who we are At CHR, we give healthcare decision-makers the power of knowing. Founded in 2013 and now with a growing team of over 130 people, we provide critical insights, analysis and interpretation that guide pivotal decisions in the healthcare sector. We combine research excellence with deep subject matter expertise across a range of therapy areas. Our people share a passion for helping the brightest ideas in healthcare reach the patients who need them most. Our values shape our culture and everything we do: Collaboration - We build strong connections to achieve more together Excellence - We aim for greatness in everything we do Community - We deliver beyond work for our people, our clients, and wider society Courage - We embrace challenges as opportunities for growth Integrity - We always do the right thing The Opportunity We're looking for a Talent Acquisition Partner who wants to make an impact and is ready to take the lead on transforming how we attract and select talent that is going to help us scale and achieve our vision and mission. Life sciences or healthcare sector experience is highly desirable. This is a pivotal role in our People Team where you'll act as both a strategic partner and a hands-on recruiter, driving proactive resourcing conversations, influencing hiring decisions and delivering an outstanding candidate experience. You will lead recruitment across a range of specialist roles at all levels and manage our early careers campaigns. You will also lead on recruitment marketing and employer branding through to candidate sourcing, onboarding and continuous improvement of our recruitment processes. This is the perfect opportunity for someone who enjoys both operational delivery and shaping talent acquisition strategy and workforce planning in a growing business. Working within a team of five, including our Chief People Officer, HR Manager, Talent Development Partner and People Coordinator, you'll play a vital role in promoting CHR's culture and values to prospective employees, helping us build high performing and diverse teams that deliver excellence for our clients. What You Will Be Doing Leading and managing recruitment campaigns from initial brief through to offer, ensuring a high-quality candidate experience. Partnering with recruiting managers and senior leaders to define role requirements, advise on market conditions and build tailored hiring strategies. Sourcing candidates through direct outreach, online platforms e.g., LinkedIn, Workable and external partners. Continually improving our recruitment approach, including refining processes, selection methods, looking for ways to leverage technology to drive efficiency and developing hiring manager capability. Conducting initial screening and assessment interviews, ensuring consistency and fairness across every process. Challenging and influencing hiring decisions where needed, using market insight and data to guide conversations. Leading our early careers programme from outreach through to appointment. Transforming our recruitment analytics into trends and insights that inform decision making. Creating engaging job adverts, LinkedIn Life page and career website content that reflect our brand and values and bring our employee experience to life. Championing diversity and inclusion within hiring, ensuring fairness and equity at every stage of the hiring journey. You will thrive in this role if you: Have a proven track record of sourcing and securing specialist roles through varied methods within a professional or B2B services, consulting and/or research agency. Life sciences or healthcare sector experience is highly desirable. Enjoy balancing strategic thinking with hands-on delivery and are passionate about shaping recruitment in a fast-paced, growing business. Bring excellent interpersonal and communication skills, with the confidence to advise and influence stakeholders to make informed hiring decisions. Have a strong working knowledge of applicant tracking systems and advertising platforms and bring fresh ideas to enhance recruitment and selection approaches. Are skilled at transforming data into meaningful analytics and insights that support better hiring outcomes. Demonstrate strong commercial awareness and the ability to align recruitment plans with broader business strategy. Are proactive, organised, and able to manage multiple priorities while maintaining high standards of delivery. Work collaboratively, have a continuous improvement mindset, and are motivated by helping others thrive in their roles. Experience with psychometric assessment methods would be a bonus. CHR's main office is in Shoreditch, London with our Research Centre of Excellence located in Birmingham. The role provides the opportunity to work within our hybrid working model. Due to the client facing nature of this role, we anticipate 2-3 days per week on-site in London. We offer a flexible and supportive atmosphere as well as a competitive salary and benefits package that includes: Base salary of £65,000-£75,000, depending on experience Annual bonus 25 days holiday per year (with an additional day per year of service, up to 30 days) plus all bank/public holidays and Christmas/New Year closure Private healthcare and life assurance Contributory pension scheme Personal fitness allowance Cycle to work scheme Opportunities to contribute to meaningful change within the healthcare industry CHR for Society: We believe that a great business is not just about revenues and profits. It's also about using our expertise and resources to have a positive impact on society and the environment. At CHR we are fully committed to driving positive change in the world - we want our employees to not only build fantastic careers, but also to know they can positively impact society along the way. Equity, Diversity and Inclusion We are an Equal Opportunity Employer and make all employment decisions without regard to age, national origin, race, ethnicity, religion, creed, gender, sexual orientation, disability, veteran status, or any other characteristic protected by law.
Jul 17, 2025
Full time
Are you looking for a role where you can drive talent acquisition strategy, lead recruitment delivery, and make a real impact? Do you have experience recruiting into professional or B2B services, consulting and/or research agency teams? Join us and help build the teams that enable smarter, evidence-based decisions across the life sciences sector. Who we are At CHR, we give healthcare decision-makers the power of knowing. Founded in 2013 and now with a growing team of over 130 people, we provide critical insights, analysis and interpretation that guide pivotal decisions in the healthcare sector. We combine research excellence with deep subject matter expertise across a range of therapy areas. Our people share a passion for helping the brightest ideas in healthcare reach the patients who need them most. Our values shape our culture and everything we do: Collaboration - We build strong connections to achieve more together Excellence - We aim for greatness in everything we do Community - We deliver beyond work for our people, our clients, and wider society Courage - We embrace challenges as opportunities for growth Integrity - We always do the right thing The Opportunity We're looking for a Talent Acquisition Partner who wants to make an impact and is ready to take the lead on transforming how we attract and select talent that is going to help us scale and achieve our vision and mission. Life sciences or healthcare sector experience is highly desirable. This is a pivotal role in our People Team where you'll act as both a strategic partner and a hands-on recruiter, driving proactive resourcing conversations, influencing hiring decisions and delivering an outstanding candidate experience. You will lead recruitment across a range of specialist roles at all levels and manage our early careers campaigns. You will also lead on recruitment marketing and employer branding through to candidate sourcing, onboarding and continuous improvement of our recruitment processes. This is the perfect opportunity for someone who enjoys both operational delivery and shaping talent acquisition strategy and workforce planning in a growing business. Working within a team of five, including our Chief People Officer, HR Manager, Talent Development Partner and People Coordinator, you'll play a vital role in promoting CHR's culture and values to prospective employees, helping us build high performing and diverse teams that deliver excellence for our clients. What You Will Be Doing Leading and managing recruitment campaigns from initial brief through to offer, ensuring a high-quality candidate experience. Partnering with recruiting managers and senior leaders to define role requirements, advise on market conditions and build tailored hiring strategies. Sourcing candidates through direct outreach, online platforms e.g., LinkedIn, Workable and external partners. Continually improving our recruitment approach, including refining processes, selection methods, looking for ways to leverage technology to drive efficiency and developing hiring manager capability. Conducting initial screening and assessment interviews, ensuring consistency and fairness across every process. Challenging and influencing hiring decisions where needed, using market insight and data to guide conversations. Leading our early careers programme from outreach through to appointment. Transforming our recruitment analytics into trends and insights that inform decision making. Creating engaging job adverts, LinkedIn Life page and career website content that reflect our brand and values and bring our employee experience to life. Championing diversity and inclusion within hiring, ensuring fairness and equity at every stage of the hiring journey. You will thrive in this role if you: Have a proven track record of sourcing and securing specialist roles through varied methods within a professional or B2B services, consulting and/or research agency. Life sciences or healthcare sector experience is highly desirable. Enjoy balancing strategic thinking with hands-on delivery and are passionate about shaping recruitment in a fast-paced, growing business. Bring excellent interpersonal and communication skills, with the confidence to advise and influence stakeholders to make informed hiring decisions. Have a strong working knowledge of applicant tracking systems and advertising platforms and bring fresh ideas to enhance recruitment and selection approaches. Are skilled at transforming data into meaningful analytics and insights that support better hiring outcomes. Demonstrate strong commercial awareness and the ability to align recruitment plans with broader business strategy. Are proactive, organised, and able to manage multiple priorities while maintaining high standards of delivery. Work collaboratively, have a continuous improvement mindset, and are motivated by helping others thrive in their roles. Experience with psychometric assessment methods would be a bonus. CHR's main office is in Shoreditch, London with our Research Centre of Excellence located in Birmingham. The role provides the opportunity to work within our hybrid working model. Due to the client facing nature of this role, we anticipate 2-3 days per week on-site in London. We offer a flexible and supportive atmosphere as well as a competitive salary and benefits package that includes: Base salary of £65,000-£75,000, depending on experience Annual bonus 25 days holiday per year (with an additional day per year of service, up to 30 days) plus all bank/public holidays and Christmas/New Year closure Private healthcare and life assurance Contributory pension scheme Personal fitness allowance Cycle to work scheme Opportunities to contribute to meaningful change within the healthcare industry CHR for Society: We believe that a great business is not just about revenues and profits. It's also about using our expertise and resources to have a positive impact on society and the environment. At CHR we are fully committed to driving positive change in the world - we want our employees to not only build fantastic careers, but also to know they can positively impact society along the way. Equity, Diversity and Inclusion We are an Equal Opportunity Employer and make all employment decisions without regard to age, national origin, race, ethnicity, religion, creed, gender, sexual orientation, disability, veteran status, or any other characteristic protected by law.
Make a lasting impact for the millions living with allergies. At Allergy UK, we re the leading national charity supporting people with allergic conditions. We re looking for a motivated and commercially minded Business Development Officer to drive growth through our Endorsements Programme, helping connect people with products that support their health and wellbeing. This is an exciting opportunity for someone with a strong sales and relationship management background to join a growing team and contribute directly to our charitable mission. Hybrid: 3 days in the office in Crayford What you ll be doing: Identifying and engaging new clients for Allergy UK s product Endorsements Programme Managing a pipeline of opportunities from initial enquiry through to signed agreements Maintaining strong relationships with existing clients to ensure renewals and growth Promoting cross-organisational engagement opportunities such as fundraising and campaigns Working collaboratively with colleagues in Communications, Fundraising, and Corporate Partnerships Tracking market trends and competitor activity to identify new growth areas Ensuring accurate CRM records and high-quality client service throughout What we re looking for: Proven experience in business development or sales, ideally in a commercial or B2B setting Excellent communication and relationship-building skills Commercial awareness and the ability to understand and articulate value propositions Experience managing targets, negotiating deals, and handling objections Able to demonstrate good organisational skills and the ability to juggle multiple priorities Ability to work independently and as part of a collaborative team Proficiency in Microsoft Office and CRM systems Experience in the charity, healthcare, or life sciences sectors is welcome but not essential. Why Allergy UK? We are a passionate, purpose-driven organisation with ambitious plans to grow our reach and impact. As part of our team, you ll be helping millions of people access the allergy-aware products and services they need to live well. We offer: A supportive, flexible working environment Opportunities for development and progression A welcoming, inclusive culture that values your voice and ideas We warmly welcome applications from people of all backgrounds and communities. If you re excited about this role but not sure you meet every requirement, we still encourage you to apply you might be just who we re looking for. This role may be of interest to people looking for the following: Sales, Business Development, Marketing, Dartford, Bexley, Swanley, Kent
Jul 17, 2025
Full time
Make a lasting impact for the millions living with allergies. At Allergy UK, we re the leading national charity supporting people with allergic conditions. We re looking for a motivated and commercially minded Business Development Officer to drive growth through our Endorsements Programme, helping connect people with products that support their health and wellbeing. This is an exciting opportunity for someone with a strong sales and relationship management background to join a growing team and contribute directly to our charitable mission. Hybrid: 3 days in the office in Crayford What you ll be doing: Identifying and engaging new clients for Allergy UK s product Endorsements Programme Managing a pipeline of opportunities from initial enquiry through to signed agreements Maintaining strong relationships with existing clients to ensure renewals and growth Promoting cross-organisational engagement opportunities such as fundraising and campaigns Working collaboratively with colleagues in Communications, Fundraising, and Corporate Partnerships Tracking market trends and competitor activity to identify new growth areas Ensuring accurate CRM records and high-quality client service throughout What we re looking for: Proven experience in business development or sales, ideally in a commercial or B2B setting Excellent communication and relationship-building skills Commercial awareness and the ability to understand and articulate value propositions Experience managing targets, negotiating deals, and handling objections Able to demonstrate good organisational skills and the ability to juggle multiple priorities Ability to work independently and as part of a collaborative team Proficiency in Microsoft Office and CRM systems Experience in the charity, healthcare, or life sciences sectors is welcome but not essential. Why Allergy UK? We are a passionate, purpose-driven organisation with ambitious plans to grow our reach and impact. As part of our team, you ll be helping millions of people access the allergy-aware products and services they need to live well. We offer: A supportive, flexible working environment Opportunities for development and progression A welcoming, inclusive culture that values your voice and ideas We warmly welcome applications from people of all backgrounds and communities. If you re excited about this role but not sure you meet every requirement, we still encourage you to apply you might be just who we re looking for. This role may be of interest to people looking for the following: Sales, Business Development, Marketing, Dartford, Bexley, Swanley, Kent
Data Protection Officer Department: Risk & Compliance Employment Type: Permanent - Full Time Location: London Description Join our global Risk and Compliance and General Counsel (GC) team as a Data Protection Officer, where you will act as the designated global Data Protection Officer (DPO) for all Mourant entities or where a local one is appointed, to support and oversee their activities. You will foster a culture of compliance across Mourant by leading training initiatives, ensuring policy adherence, advising on effective data risk management and embedding data protection into day-today operations. If you would like to join an award winning and forward thinking firm whose inclusive culture and values recognise that its people are fundamental to its success, we would love to hear from you! About the role Data Protection Strategy To be the primary R&C contact for internal and external stakeholders on data protection (DP) issues across both the regulated and supervised businesses. Provide advice to the General Counsel Team on queries relating to data protection issues in supplier contracts, client engagement terms, client questionnaires and other matters. To advise senior leadership and staff on data protection obligations, linked to Mourant's data protection policy and be responsible for handling all requests related to data subject rights that Mourant receives. Continuously review and update the data protection framework (being all policies, privacy notices, template documents and clauses) to align with evolving regulations and best practices, in consultation with relevant stakeholders. As part of DP oversight, monitor and audit data protection policies and procedures with best practice and guidance issued from the relevant regulator, to ensure compliance. Compliance and Risk Management To maintain and enhance Mourant's data processing protocols including internal cross border data transfer agreements and maintain our DP registrations. Conduct regular internal risk assessments) and support internal completion of data protection impact assessments (DPIAs) to identify potential risks related to data processing activities. To establish, maintain and regularly update the Record of Processing Activities (RoPA) in accordance with Article 30 of the GDPR, ensuring it accurately reflects Mourant's data processing operations and is available for inspection by supervisory authorities upon request. This includes liaising with all departments to ensure new or changing processing activities are recorded and assessed for compliance with data protection principles. Develop and carry out regular compliance monitoring reviews to assess adherence to data protection requirements as set out in Mourant's internal policies, procedures and operational controls, and identify areas for improvement. Training and Awareness Accountability for editing and releasing induction and refresher online DP training modules for Mourant staff. In conjunction with the GC teams and relevant fee earners, develop and deliver ad hoc and supplemental training programs for partners, shareholders and employees to ensure a thorough understanding of DP requirements and data protection best practices. Promote a culture of data protection awareness throughout the organisation. Collaboration and Communication Develop strong relationships within Mourant and work closely with GC, IT, Project Management, Marketing and HR teams to ensure cohesive and comprehensive data protection measures in both our internal operations and agreements with third parties. Act as the primary point of contact for data protection authorities and regulatory bodies. About you Significant experience working in a compliance, legal, risk or operational control function focusing on DP within a law firm or regulated corporate services business is required. Experience drafting and delivery of training and Board/senior management presentations is strongly preferred. Experience in assessing and developing DP compliance framework commensurate with the size and complexity of a regulated professional services firm is required. Knowledge of developing, conducting and reporting on a DP compliance monitoring program is required. Prior policy and report writing experience strongly preferred. Technical Knowledge Strong knowledge of DP laws and regulations in the UK (including but not limited to DPA 2018, PECR, UK and EU GDPR), in the Channel Islands and wider EU is required. Knowledge of DP laws and regulations in at least one of Mourant's other operating jurisdictions is beneficial. Experience in delivering commercial and operational pragmatism for effective DP risk management. Ability to conduct and analyse legal and regulatory horizon scanning is required, and having regard to other relevant jurisdictions and international developments that impact on Mourant's DP position is essential. Data driven approach to compliance monitoring and reporting. Effective and confident communication skills, both verbally and written to convey to senior leaders a pragmatic risk-based approach, understanding the balance with client service.
Jul 17, 2025
Full time
Data Protection Officer Department: Risk & Compliance Employment Type: Permanent - Full Time Location: London Description Join our global Risk and Compliance and General Counsel (GC) team as a Data Protection Officer, where you will act as the designated global Data Protection Officer (DPO) for all Mourant entities or where a local one is appointed, to support and oversee their activities. You will foster a culture of compliance across Mourant by leading training initiatives, ensuring policy adherence, advising on effective data risk management and embedding data protection into day-today operations. If you would like to join an award winning and forward thinking firm whose inclusive culture and values recognise that its people are fundamental to its success, we would love to hear from you! About the role Data Protection Strategy To be the primary R&C contact for internal and external stakeholders on data protection (DP) issues across both the regulated and supervised businesses. Provide advice to the General Counsel Team on queries relating to data protection issues in supplier contracts, client engagement terms, client questionnaires and other matters. To advise senior leadership and staff on data protection obligations, linked to Mourant's data protection policy and be responsible for handling all requests related to data subject rights that Mourant receives. Continuously review and update the data protection framework (being all policies, privacy notices, template documents and clauses) to align with evolving regulations and best practices, in consultation with relevant stakeholders. As part of DP oversight, monitor and audit data protection policies and procedures with best practice and guidance issued from the relevant regulator, to ensure compliance. Compliance and Risk Management To maintain and enhance Mourant's data processing protocols including internal cross border data transfer agreements and maintain our DP registrations. Conduct regular internal risk assessments) and support internal completion of data protection impact assessments (DPIAs) to identify potential risks related to data processing activities. To establish, maintain and regularly update the Record of Processing Activities (RoPA) in accordance with Article 30 of the GDPR, ensuring it accurately reflects Mourant's data processing operations and is available for inspection by supervisory authorities upon request. This includes liaising with all departments to ensure new or changing processing activities are recorded and assessed for compliance with data protection principles. Develop and carry out regular compliance monitoring reviews to assess adherence to data protection requirements as set out in Mourant's internal policies, procedures and operational controls, and identify areas for improvement. Training and Awareness Accountability for editing and releasing induction and refresher online DP training modules for Mourant staff. In conjunction with the GC teams and relevant fee earners, develop and deliver ad hoc and supplemental training programs for partners, shareholders and employees to ensure a thorough understanding of DP requirements and data protection best practices. Promote a culture of data protection awareness throughout the organisation. Collaboration and Communication Develop strong relationships within Mourant and work closely with GC, IT, Project Management, Marketing and HR teams to ensure cohesive and comprehensive data protection measures in both our internal operations and agreements with third parties. Act as the primary point of contact for data protection authorities and regulatory bodies. About you Significant experience working in a compliance, legal, risk or operational control function focusing on DP within a law firm or regulated corporate services business is required. Experience drafting and delivery of training and Board/senior management presentations is strongly preferred. Experience in assessing and developing DP compliance framework commensurate with the size and complexity of a regulated professional services firm is required. Knowledge of developing, conducting and reporting on a DP compliance monitoring program is required. Prior policy and report writing experience strongly preferred. Technical Knowledge Strong knowledge of DP laws and regulations in the UK (including but not limited to DPA 2018, PECR, UK and EU GDPR), in the Channel Islands and wider EU is required. Knowledge of DP laws and regulations in at least one of Mourant's other operating jurisdictions is beneficial. Experience in delivering commercial and operational pragmatism for effective DP risk management. Ability to conduct and analyse legal and regulatory horizon scanning is required, and having regard to other relevant jurisdictions and international developments that impact on Mourant's DP position is essential. Data driven approach to compliance monitoring and reporting. Effective and confident communication skills, both verbally and written to convey to senior leaders a pragmatic risk-based approach, understanding the balance with client service.
Job Title: Key Account Manager (Hybrid) Location: Belfast / SE NI - There will also be a need to spend up to 3 days in ROI at our customers mainly in and around Dublin Salary: Up to 45k OTE Hours of work: Full Time, Permanent. 40 hours per week - 8.30 - 17.00 The Role: We have an exciting opportunity to join our field sales team as a Key Account Manager to support our expansion into new territories. At Vegetarian Express we have many customers with businesses in both Northern Ireland and the Republic of Ireland so a critical part of the role will be to mobilise these customers. The role is to be based in Northern Ireland with up to 3 days per week travelling to the Republic of Ireland. We are looking dynamic, organised individual and strong team player with the skills and experience to support the Company Sales Growth Strategy. With growth plans for 2025/26 and beyond it is an exciting time to join Vegetarian Express, we want to hire the best talent across the industry. The role will provide proactive and effective sales presence for our customers and your time will be split between both field and home/office, weighted towards the field. You will be required to maintain high levels of customer interaction and ensure that the customer base is being supported and managed in line with the business plan. The role is also required to develop and grow business in both new and existing sectors where the opportunity is viable, this is aligned to business and individual sales targets. You will be expected to work collaboratively with all departments within Vegetarian Express to deliver service excellence to our clients, maintaining a one team approach. About us: Vegetarian Express specialise in delivering plant-based ingredients, ideas and inspiration to chefs across the UK for eating out of home. With the astronomical rise in popularity of plant-based, vegan, vegetarian and flexitarian diets, Vegetarian Express are uniquely placed in Foodservice to meet with this demand, and as such are rapidly growing and expanding. Nationally we supply more than 4000 skilled chefs from customers such as Compass, Baxterstorey and Hilton, as well as a ton of Independent operators. Vegetarian Express work with customers to create plant-based menus that are enticing, better for consumers health, the planet and commercially for businesses. We are proud to be a certified B Corporation. This means we are part of a growing number of progressive businesses around the world that truly believe in the power of business to do good things and, more importantly, we are doing something about it. What you need: Minimum of 2 years' experience in a Regional or Key Account Management role in a FMCG environment Current Full UK/Ireland Clean Driving Licence Proven sales skills Excellent working knowledge of Excel A Customer 'First' mentality A commercial mind with strong analytical skills Exceptional at building relationships, being comfortable with networking outside of the business and representing the brand What will differentiate you: Experience working in the industry either as a chef or front of house hospitality/operations Experience of working in a Food Service Environment A real passion for food and category selling In return we offer: Competitive basic salary + uncapped sales commission (OTE up to 45k dependent on experience) Company car or car allowance 25 days annual leave plus public holidays Annual leave purchase up to 3 additional days Health cash plan Pension Group Life Assurance Hybrid working arrangement Training opportunities We promote good physical and mental health and can provide additional support to our employees via our Employee Assistance Programme and a Cycle to work scheme Please note; A full job description is available upon request. Candidates with the relevant experience or job titles of; Key Account Manager, New Business Executive, External Sales, Sales Consultant, Business Development, B2B, B2B Sales Executive, BDM, Sales Officer, Business Development Executive, Sales Coordinator, Business Development Officer, Internal Sales Officer, Direct Sales, Key Sales, Business Developer, Business Plan, Business Development, Sales Development, Business Development Lead, Business Development, Sales, Lead Generation, New Client Sales, B2B, Account Director, Key Account Manager, Business Development Lead may also be considered for this role.
Jul 17, 2025
Full time
Job Title: Key Account Manager (Hybrid) Location: Belfast / SE NI - There will also be a need to spend up to 3 days in ROI at our customers mainly in and around Dublin Salary: Up to 45k OTE Hours of work: Full Time, Permanent. 40 hours per week - 8.30 - 17.00 The Role: We have an exciting opportunity to join our field sales team as a Key Account Manager to support our expansion into new territories. At Vegetarian Express we have many customers with businesses in both Northern Ireland and the Republic of Ireland so a critical part of the role will be to mobilise these customers. The role is to be based in Northern Ireland with up to 3 days per week travelling to the Republic of Ireland. We are looking dynamic, organised individual and strong team player with the skills and experience to support the Company Sales Growth Strategy. With growth plans for 2025/26 and beyond it is an exciting time to join Vegetarian Express, we want to hire the best talent across the industry. The role will provide proactive and effective sales presence for our customers and your time will be split between both field and home/office, weighted towards the field. You will be required to maintain high levels of customer interaction and ensure that the customer base is being supported and managed in line with the business plan. The role is also required to develop and grow business in both new and existing sectors where the opportunity is viable, this is aligned to business and individual sales targets. You will be expected to work collaboratively with all departments within Vegetarian Express to deliver service excellence to our clients, maintaining a one team approach. About us: Vegetarian Express specialise in delivering plant-based ingredients, ideas and inspiration to chefs across the UK for eating out of home. With the astronomical rise in popularity of plant-based, vegan, vegetarian and flexitarian diets, Vegetarian Express are uniquely placed in Foodservice to meet with this demand, and as such are rapidly growing and expanding. Nationally we supply more than 4000 skilled chefs from customers such as Compass, Baxterstorey and Hilton, as well as a ton of Independent operators. Vegetarian Express work with customers to create plant-based menus that are enticing, better for consumers health, the planet and commercially for businesses. We are proud to be a certified B Corporation. This means we are part of a growing number of progressive businesses around the world that truly believe in the power of business to do good things and, more importantly, we are doing something about it. What you need: Minimum of 2 years' experience in a Regional or Key Account Management role in a FMCG environment Current Full UK/Ireland Clean Driving Licence Proven sales skills Excellent working knowledge of Excel A Customer 'First' mentality A commercial mind with strong analytical skills Exceptional at building relationships, being comfortable with networking outside of the business and representing the brand What will differentiate you: Experience working in the industry either as a chef or front of house hospitality/operations Experience of working in a Food Service Environment A real passion for food and category selling In return we offer: Competitive basic salary + uncapped sales commission (OTE up to 45k dependent on experience) Company car or car allowance 25 days annual leave plus public holidays Annual leave purchase up to 3 additional days Health cash plan Pension Group Life Assurance Hybrid working arrangement Training opportunities We promote good physical and mental health and can provide additional support to our employees via our Employee Assistance Programme and a Cycle to work scheme Please note; A full job description is available upon request. Candidates with the relevant experience or job titles of; Key Account Manager, New Business Executive, External Sales, Sales Consultant, Business Development, B2B, B2B Sales Executive, BDM, Sales Officer, Business Development Executive, Sales Coordinator, Business Development Officer, Internal Sales Officer, Direct Sales, Key Sales, Business Developer, Business Plan, Business Development, Sales Development, Business Development Lead, Business Development, Sales, Lead Generation, New Client Sales, B2B, Account Director, Key Account Manager, Business Development Lead may also be considered for this role.
The Events Officer role will be responsible for driving income generation across Venue Hire, enhancing the visitor experience to ensure exceptional customer satisfaction across the entire portfolio. The role will involve handling sales for the Venue, managing day-to-day operations, maximising income generation, and delivering excellent customer service. The role requires someone who is willing and able to roll up their sleeves and be pro-active and lead by example. Income Generation: Develop sales for the venue. Handle events, weddings, functions, filming enquiries and delivery. Oversee pricing policy. Monitor sales performance and profitability, providing regular reports and forecasts to senior management. Work with finance to forecast and analyse revenue performance. Manage budgets and control costs while maintaining quality and value for supplies. Provide excellent customer service. Management of team to set up rooms for events, as requested. Liaise with the café and external suppliers. Team management: Oversee a team of staff and volunteers at events, providing clear direction and support. Collaboration: Work closely with the Finance Team to ensure procedures are in place and that reports and data are provided. Work closely with the Estates and Operations team to ensure health and safety and the conservation needs of the historic buildings are protected and safeguarded at all times. Liaise with marketing to assist with promotion Essential Requirements : Proven experience in venue sales and event management. To be a hands-on member of a small team and lead by example. Strong background in customer service delivery and enhancement. Proven experience in managing commercial events and contracts, ensuring alignment with organisational goals and compliance with relevant regulations, for example health and safety. Experience in managing teams and developing staff and volunteers. Knowledge of Licensing laws.
Jul 17, 2025
Full time
The Events Officer role will be responsible for driving income generation across Venue Hire, enhancing the visitor experience to ensure exceptional customer satisfaction across the entire portfolio. The role will involve handling sales for the Venue, managing day-to-day operations, maximising income generation, and delivering excellent customer service. The role requires someone who is willing and able to roll up their sleeves and be pro-active and lead by example. Income Generation: Develop sales for the venue. Handle events, weddings, functions, filming enquiries and delivery. Oversee pricing policy. Monitor sales performance and profitability, providing regular reports and forecasts to senior management. Work with finance to forecast and analyse revenue performance. Manage budgets and control costs while maintaining quality and value for supplies. Provide excellent customer service. Management of team to set up rooms for events, as requested. Liaise with the café and external suppliers. Team management: Oversee a team of staff and volunteers at events, providing clear direction and support. Collaboration: Work closely with the Finance Team to ensure procedures are in place and that reports and data are provided. Work closely with the Estates and Operations team to ensure health and safety and the conservation needs of the historic buildings are protected and safeguarded at all times. Liaise with marketing to assist with promotion Essential Requirements : Proven experience in venue sales and event management. To be a hands-on member of a small team and lead by example. Strong background in customer service delivery and enhancement. Proven experience in managing commercial events and contracts, ensuring alignment with organisational goals and compliance with relevant regulations, for example health and safety. Experience in managing teams and developing staff and volunteers. Knowledge of Licensing laws.
Digital Preservation Coalition
Abingdon, Oxfordshire
Abingdon, UK or Remote, UK Can you translate product initiatives into workable, creatable software solutions? Are you ready to make your mark on technology that is changing the way organizations protect their vital digital content? Preservica's software is at the forefront of commercial solutions, addressing the need for Active Digital Preservation technology. Our mission is to protect the world's digital memory, and our award-winning software is used by leading businesses, archives, libraries, museums, and government organizations across the globe. We are world leaders and proud of our achievements. To stay ahead, we need the brightest and most talented commercial and technical innovators. Right now, we are looking for a Senior Product Manager to join our team. What You'll Do: This is a highly autonomous role, allowing you to shape and build products to meet your customers' needs. You will collaborate with multiple teams of digital and technological experts that deliver and evolve rapidly, fostering your development at an equally swift pace. As part of the Product Management team, you will report to the Chief Product Officer and will have significant exposure to senior leadership. You'll have the scope to push boundaries, test, develop, and implement disruptive new ideas and opportunities, and will be recognized and rewarded for your contributions. Responsibilities include but are not limited to: Working closely with Clients, Sales, Presales, Marketing, R&D, and development teams to gather feedback that informs a value-driven roadmap. Defining processes and prioritizing new functionalities to lead the market and exceed customer expectations. Championing user outcomes from Preservica and translating these into tangible requirements that address business problems. Managing the dialogue between product requirements and technological solutions that deliver value to clients, interfacing with development and design teams. Understanding the competitive landscape and market trends. Managing the product lifecycle and ensuring alignment with the product strategy. Owning the product roadmap, creating both internal and external versions highlighting client value. Acting as a stakeholder for product service descriptions and release notes, ensuring their accuracy. Supporting sales through training (in conjunction with presales) and representing the product at user groups, conferences, and key events.
Jul 17, 2025
Full time
Abingdon, UK or Remote, UK Can you translate product initiatives into workable, creatable software solutions? Are you ready to make your mark on technology that is changing the way organizations protect their vital digital content? Preservica's software is at the forefront of commercial solutions, addressing the need for Active Digital Preservation technology. Our mission is to protect the world's digital memory, and our award-winning software is used by leading businesses, archives, libraries, museums, and government organizations across the globe. We are world leaders and proud of our achievements. To stay ahead, we need the brightest and most talented commercial and technical innovators. Right now, we are looking for a Senior Product Manager to join our team. What You'll Do: This is a highly autonomous role, allowing you to shape and build products to meet your customers' needs. You will collaborate with multiple teams of digital and technological experts that deliver and evolve rapidly, fostering your development at an equally swift pace. As part of the Product Management team, you will report to the Chief Product Officer and will have significant exposure to senior leadership. You'll have the scope to push boundaries, test, develop, and implement disruptive new ideas and opportunities, and will be recognized and rewarded for your contributions. Responsibilities include but are not limited to: Working closely with Clients, Sales, Presales, Marketing, R&D, and development teams to gather feedback that informs a value-driven roadmap. Defining processes and prioritizing new functionalities to lead the market and exceed customer expectations. Championing user outcomes from Preservica and translating these into tangible requirements that address business problems. Managing the dialogue between product requirements and technological solutions that deliver value to clients, interfacing with development and design teams. Understanding the competitive landscape and market trends. Managing the product lifecycle and ensuring alignment with the product strategy. Owning the product roadmap, creating both internal and external versions highlighting client value. Acting as a stakeholder for product service descriptions and release notes, ensuring their accuracy. Supporting sales through training (in conjunction with presales) and representing the product at user groups, conferences, and key events.
My client who has been operating since 2015, is a growing provider of manned security and facilities management services such as commercial cleaning. They are holders of SIA approved contractor status. Their core security services include, Key Holding, Alarm Response, Lock and Unlocks, Mobile Patrols, Vacant Property Inspections, Manned Guarding, Site Security, Retail security, Concierge Security, Door Supervision, cleaning and Event Security for a diverse client base that includes; Councils, Care Homes, Schools, Academies, Universities, Gatehouses, Checkpoints, Zoos etc, with contracts across the country. From our Solihull Headquarters, our professional team of dedicated Managers, Supervisors, Security Officers, Cleaners, Engineers and Helpdesk Operatives provide efficient and effective services 24 hours a day, 365 days a year to the private and public sector. I am currently working with them to appoint a customer focused Part-Time Telemarketer/Appointment Maker. (20 hours Per Week) the role is based in their head office in Solihull. This position will ideally suit someone with at least 2-3 years experience in telesales and appointment setting. The key responsibilities of the role include, but are not limited to: Making outbound telephone calls to prospective contacts, to secure appointments for our field-based teams. Qualifying new leads and opportunities to build and grow our CRM database. Logging calls, conversations and diarise call backs Building client relationships over the phone to understand their needs and service requirements. Working as part of a team to maximise opportunities and assist with company growth To be a key ambassador of the company Candidate requirements Do you have a proven track record in setting appointments for a field-based business development team? Do you enjoy working in a growing business? Can you commute to Solihull? You will need to be determined and enthusiastic with a proven track record in achieving call and appointment targets. You must enjoy a fast-paced continuous improvement environment and play your part in its development. Working within the facilities management arena will be highly beneficial but not essential. Hourly rate of £12.21 per hour, Monthly commission, PDP annual bonus, 20 days holiday p/and 8 bank holidays (pro rata part time), Hybrid working options and On-site parking We do try to reply to each application personally, however as you can appreciate, we receive a high number of applications for each role we handle and it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers.
Jul 17, 2025
Full time
My client who has been operating since 2015, is a growing provider of manned security and facilities management services such as commercial cleaning. They are holders of SIA approved contractor status. Their core security services include, Key Holding, Alarm Response, Lock and Unlocks, Mobile Patrols, Vacant Property Inspections, Manned Guarding, Site Security, Retail security, Concierge Security, Door Supervision, cleaning and Event Security for a diverse client base that includes; Councils, Care Homes, Schools, Academies, Universities, Gatehouses, Checkpoints, Zoos etc, with contracts across the country. From our Solihull Headquarters, our professional team of dedicated Managers, Supervisors, Security Officers, Cleaners, Engineers and Helpdesk Operatives provide efficient and effective services 24 hours a day, 365 days a year to the private and public sector. I am currently working with them to appoint a customer focused Part-Time Telemarketer/Appointment Maker. (20 hours Per Week) the role is based in their head office in Solihull. This position will ideally suit someone with at least 2-3 years experience in telesales and appointment setting. The key responsibilities of the role include, but are not limited to: Making outbound telephone calls to prospective contacts, to secure appointments for our field-based teams. Qualifying new leads and opportunities to build and grow our CRM database. Logging calls, conversations and diarise call backs Building client relationships over the phone to understand their needs and service requirements. Working as part of a team to maximise opportunities and assist with company growth To be a key ambassador of the company Candidate requirements Do you have a proven track record in setting appointments for a field-based business development team? Do you enjoy working in a growing business? Can you commute to Solihull? You will need to be determined and enthusiastic with a proven track record in achieving call and appointment targets. You must enjoy a fast-paced continuous improvement environment and play your part in its development. Working within the facilities management arena will be highly beneficial but not essential. Hourly rate of £12.21 per hour, Monthly commission, PDP annual bonus, 20 days holiday p/and 8 bank holidays (pro rata part time), Hybrid working options and On-site parking We do try to reply to each application personally, however as you can appreciate, we receive a high number of applications for each role we handle and it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers.
Terms and Conditions Job Title: Visitor Experience Manager Hours of work: 21 hours per week. Salary: £24,000 Annual Leave: 25 days plus bank holidays (Pro Rota) Contract: 12 month contract, to be reviewed on successful NLHF application Role Description Working with other staff and volunteers, you will oversee the visitor experience to ensure a consistently high standard, delivering a wide-ranging programme of activities that will also attract a new and diverse audience to the Cathedral whilst maximising visitor donations and income. Key Responsibilities Commitment to the Cathedral s values and inclusive culture and to demonstrate them through professional behaviour working with clergy, staff and volunteers Management and oversight of visitor experience ensuring all visitors have a positive experience, whether they come to the Cathedral as a sightseer, pilgrim, worshipper, or event attendee Ensure safe recruitment, induction, training and management of paid Welcome Assistants to offer a consistently high standard of welcome and increase donated income Liaise with all volunteer groups involved in the visitor experience, including Welcome Stewards, Chaplains, Tower Tour Guides, Tour Guides, LEGO model builders to ensure consistency of welcome Deliver an exciting programme of visitor events and activities that generates income and growth whilst supporting the Cathedral s Mission, Values and Strategic Objectives Make connections between Cathedral attractions, the Cathedral shop and Pilgrims Kitchen restaurant, and support a culture of collaboration to develop and enhance the experience for visitors Support the work of the Volunteer Manager to ensure that volunteers are appropriately recruited, valued, trained (particularly in respect of safeguarding), communicated with, and acknowledged) Work with the Head Verger/Event Manager on key projects which impact the visitor experience and drive visitor footfall Work with the Head Verger/Event Manager to propose and develop new and innovative projects/exhibitions to appeal to the local, and repeat visit, audience Be proactive in key events/projects which have a direct visitor impact, in terms of planning, scheduling and onsite operations Work with the Marketing and Communications Manager to ensure a consistent visitor offer ensuring positive messaging and promotion and highlight good news and events To present the best possible image of the Cathedral in general and in all contact and communications with the public, visitors, suppliers and all other external organisations Ensure high quality effective signage is in place that promotes the activities of the Cathedral and supports the visitor experience Maintain high quality interpretation in a range of media to meet differing visitor needs Act as the accessibility and diversity champion to ensure the Cathedral buildings, facilities and services are accessible for visitors with mobility and other special needs, as well as being involved in projects to create a wider appeal, particularly more diverse audiences Be alert to opportunities to work with partners in the town and County to bring visitors to the Cathedral Produce and manage a relevant and realistic budget for Visitor Experience and ensure operation within that budget are constantly monitored, forecasting and reporting performance against budget in conjunction with the Chief Finance Officer Regularly review, analyse, and report on visitor statistics to identify next steps and future requirements Uphold and comply with the organisation s policies and the law in relation to health and safety, equal opportunities, safeguarding, data protection and other adopted policies and procedures as required Person Specification Essential Qualities Sensitive to the Cathedral s core mission as a place of worship, outreach, welcome and care, which underpins its commercial activities Experience in leading people within a visitor-focused operation Background in heritage, tourism or hospitality Experience of line management, team working, networking and relationship building A proven track record of commercial acumen and taking measured risks Ability to manage the complexity of demands posed by both a religious, conservation and commercial environment Ability to consider and see different perspectives on issues between people across departments or organisations for mutual benefit Ability to influence and persuade stakeholders and gain commitment of others to act and achieve outcomes Excel at being able to operate flexibly and prioritise issues and opportunities as needed Ability to communicate effectively with people of all ages and at all levels An ability to work flexibly including some evenings and weekends Knowledge of Microsoft Word, Outlook, PowerPoint, Publisher and Excel Desired Qualities Familiarity with the Church of England, particularly Cathedrals Experience of working with volunteers Educated to degree level or equivalent Probationary and notice period In accordance with current Chapter Policy, the post is subject to a 12 week probationary period. After completion of the probationary period the notice period is one month. Pension After 12 weeks service, the post-holder with be auto-enrolled into a pension scheme with the Church Workers Pension Fund. Policies and Procedures To be familiar and comply with Cathedral Policies where applicable but in particular the Health & Safety Policy, the Safeguarding Policy and the Cathedral s Social Media Policy. Other terms and conditions This is only a summary of the terms and conditions offered and does not replace the wording of the Standard Terms and Conditions which will form the contract between the successful candidate and the Chapter.
Jul 17, 2025
Full time
Terms and Conditions Job Title: Visitor Experience Manager Hours of work: 21 hours per week. Salary: £24,000 Annual Leave: 25 days plus bank holidays (Pro Rota) Contract: 12 month contract, to be reviewed on successful NLHF application Role Description Working with other staff and volunteers, you will oversee the visitor experience to ensure a consistently high standard, delivering a wide-ranging programme of activities that will also attract a new and diverse audience to the Cathedral whilst maximising visitor donations and income. Key Responsibilities Commitment to the Cathedral s values and inclusive culture and to demonstrate them through professional behaviour working with clergy, staff and volunteers Management and oversight of visitor experience ensuring all visitors have a positive experience, whether they come to the Cathedral as a sightseer, pilgrim, worshipper, or event attendee Ensure safe recruitment, induction, training and management of paid Welcome Assistants to offer a consistently high standard of welcome and increase donated income Liaise with all volunteer groups involved in the visitor experience, including Welcome Stewards, Chaplains, Tower Tour Guides, Tour Guides, LEGO model builders to ensure consistency of welcome Deliver an exciting programme of visitor events and activities that generates income and growth whilst supporting the Cathedral s Mission, Values and Strategic Objectives Make connections between Cathedral attractions, the Cathedral shop and Pilgrims Kitchen restaurant, and support a culture of collaboration to develop and enhance the experience for visitors Support the work of the Volunteer Manager to ensure that volunteers are appropriately recruited, valued, trained (particularly in respect of safeguarding), communicated with, and acknowledged) Work with the Head Verger/Event Manager on key projects which impact the visitor experience and drive visitor footfall Work with the Head Verger/Event Manager to propose and develop new and innovative projects/exhibitions to appeal to the local, and repeat visit, audience Be proactive in key events/projects which have a direct visitor impact, in terms of planning, scheduling and onsite operations Work with the Marketing and Communications Manager to ensure a consistent visitor offer ensuring positive messaging and promotion and highlight good news and events To present the best possible image of the Cathedral in general and in all contact and communications with the public, visitors, suppliers and all other external organisations Ensure high quality effective signage is in place that promotes the activities of the Cathedral and supports the visitor experience Maintain high quality interpretation in a range of media to meet differing visitor needs Act as the accessibility and diversity champion to ensure the Cathedral buildings, facilities and services are accessible for visitors with mobility and other special needs, as well as being involved in projects to create a wider appeal, particularly more diverse audiences Be alert to opportunities to work with partners in the town and County to bring visitors to the Cathedral Produce and manage a relevant and realistic budget for Visitor Experience and ensure operation within that budget are constantly monitored, forecasting and reporting performance against budget in conjunction with the Chief Finance Officer Regularly review, analyse, and report on visitor statistics to identify next steps and future requirements Uphold and comply with the organisation s policies and the law in relation to health and safety, equal opportunities, safeguarding, data protection and other adopted policies and procedures as required Person Specification Essential Qualities Sensitive to the Cathedral s core mission as a place of worship, outreach, welcome and care, which underpins its commercial activities Experience in leading people within a visitor-focused operation Background in heritage, tourism or hospitality Experience of line management, team working, networking and relationship building A proven track record of commercial acumen and taking measured risks Ability to manage the complexity of demands posed by both a religious, conservation and commercial environment Ability to consider and see different perspectives on issues between people across departments or organisations for mutual benefit Ability to influence and persuade stakeholders and gain commitment of others to act and achieve outcomes Excel at being able to operate flexibly and prioritise issues and opportunities as needed Ability to communicate effectively with people of all ages and at all levels An ability to work flexibly including some evenings and weekends Knowledge of Microsoft Word, Outlook, PowerPoint, Publisher and Excel Desired Qualities Familiarity with the Church of England, particularly Cathedrals Experience of working with volunteers Educated to degree level or equivalent Probationary and notice period In accordance with current Chapter Policy, the post is subject to a 12 week probationary period. After completion of the probationary period the notice period is one month. Pension After 12 weeks service, the post-holder with be auto-enrolled into a pension scheme with the Church Workers Pension Fund. Policies and Procedures To be familiar and comply with Cathedral Policies where applicable but in particular the Health & Safety Policy, the Safeguarding Policy and the Cathedral s Social Media Policy. Other terms and conditions This is only a summary of the terms and conditions offered and does not replace the wording of the Standard Terms and Conditions which will form the contract between the successful candidate and the Chapter.
We welcome around 350,000 visitors to Waddesdon Manor and over 2 million browsers to our websites each year. Waddesdon offers visitors a programme of changing exhibitions, talks and tours, family activities and public events. The income from our private events, shop, restaurants and sixteen-bedroom hotel help support keeping the Manor open to the public, our education programme and the care of the collections and gardens for all to enjoy. The role of Hospitality Marketing Officer (HMO) focuses on all aspects of traditional and digital marketing activity, both B2B and B2C, in support of some key commercial activities of the commercial trading company RWL (on-site retail and catering, The Five Arrows Hotel, and The Bow Pub). What you will do : The Hospitality Marketing Officer is a part-time role of three days a week supporting the marketing of onsite catering and retail operations of Waddesdon Manor, The Bow pub and the Five Arrows Hotel. The role also contributes to Waddesdon Manor and RWL (commercial trading) overall marketing and online strategy, and supports its brand and positioning by working closely with colleagues across both the hospitality and visitor operation. You ll develop and implement creative marketing campaigns to promote and increase sales for the following areas of the trading company s business: The Five Arrows Hotel The Bow Pub Wine at Waddesdon (both wine sales and wine related events) Waddesdon online shop (predominantly wine) Afternoon teas and special food events in Waddesdon s Manor Restaurant The Hospitality Marketing Officer makes a visible impact on the weekly sales results, monthly profit and loss results and in terms of positive customer feedback. Key responsibilities include but not limited to: Input to develop marketing strategies and implement plans to meet commercial targets for hospitality and visitor attraction businesses, in particular supporting increased on-site spend in the Waddesdon catering outlets, including the Five Arrows Hotel and The Bow pub. Manage development and update of websites for the Five Arrows and Bow and details of catering and wine events at the Manor. Develop strategic marketing campaigns for the Five Arrows Hotel s core businesses, including bedrooms, restaurant and bar. Develop strategic marketing campaigns for the Bow Pub s core businesses, including restaurant and bar. Develop the online wine business including the Waddesdon Wine Club. Manage marketing campaigns using the full marketing mix across online and offline channels. Manage external suppliers including design, production and distribution of marketing materials and commissioning photography. Use a CRM database and email software to effectively manage communications. Monitor the outcomes of marketing activity and evaluate against plans, contributing to monthly reports. Monitor competitor activity to ensure we are learning and evolving to become as relevant and engaging as possible. Contribute to marketing budget management and assist with forward planning in liaison with the managers of each business area. Work closely with the wider marketing team and all Waddesdon colleagues, sharing news on activity, to ensure that opportunities are maximised. You will be a great fit if: You are a strategic thinker, with a strong creative and innovative background. You ll combine your marketing knowledge and skills with the ability to deliver positive results. Your areas of knowledge and expertise that matter for this role: Proven experience delivering successful marketing campaigns Experience of managing budgets, achieving targets, business reporting and forecasting Comprehensive knowledge of hospitality, events and the heritage sector Confident presenting ideas and campaign plans, and can contribute to regular management meetings. Excellent prioritisation and time management skills coupled with the ability to work under pressure and deliver results under tight deadlines Ability to work flexibly and successfully across teams and hierarchies and build relationships at all levels including excellent interpersonal skills and evidence of ability to influence decision-making Excellent copy writing and proof-reading skills Experience of using WordPress, GA4, Meta and CRM systems Demonstrate excellent attention to detail Excellent written and verbal communication skills, IT and office skills
Jul 17, 2025
Full time
We welcome around 350,000 visitors to Waddesdon Manor and over 2 million browsers to our websites each year. Waddesdon offers visitors a programme of changing exhibitions, talks and tours, family activities and public events. The income from our private events, shop, restaurants and sixteen-bedroom hotel help support keeping the Manor open to the public, our education programme and the care of the collections and gardens for all to enjoy. The role of Hospitality Marketing Officer (HMO) focuses on all aspects of traditional and digital marketing activity, both B2B and B2C, in support of some key commercial activities of the commercial trading company RWL (on-site retail and catering, The Five Arrows Hotel, and The Bow Pub). What you will do : The Hospitality Marketing Officer is a part-time role of three days a week supporting the marketing of onsite catering and retail operations of Waddesdon Manor, The Bow pub and the Five Arrows Hotel. The role also contributes to Waddesdon Manor and RWL (commercial trading) overall marketing and online strategy, and supports its brand and positioning by working closely with colleagues across both the hospitality and visitor operation. You ll develop and implement creative marketing campaigns to promote and increase sales for the following areas of the trading company s business: The Five Arrows Hotel The Bow Pub Wine at Waddesdon (both wine sales and wine related events) Waddesdon online shop (predominantly wine) Afternoon teas and special food events in Waddesdon s Manor Restaurant The Hospitality Marketing Officer makes a visible impact on the weekly sales results, monthly profit and loss results and in terms of positive customer feedback. Key responsibilities include but not limited to: Input to develop marketing strategies and implement plans to meet commercial targets for hospitality and visitor attraction businesses, in particular supporting increased on-site spend in the Waddesdon catering outlets, including the Five Arrows Hotel and The Bow pub. Manage development and update of websites for the Five Arrows and Bow and details of catering and wine events at the Manor. Develop strategic marketing campaigns for the Five Arrows Hotel s core businesses, including bedrooms, restaurant and bar. Develop strategic marketing campaigns for the Bow Pub s core businesses, including restaurant and bar. Develop the online wine business including the Waddesdon Wine Club. Manage marketing campaigns using the full marketing mix across online and offline channels. Manage external suppliers including design, production and distribution of marketing materials and commissioning photography. Use a CRM database and email software to effectively manage communications. Monitor the outcomes of marketing activity and evaluate against plans, contributing to monthly reports. Monitor competitor activity to ensure we are learning and evolving to become as relevant and engaging as possible. Contribute to marketing budget management and assist with forward planning in liaison with the managers of each business area. Work closely with the wider marketing team and all Waddesdon colleagues, sharing news on activity, to ensure that opportunities are maximised. You will be a great fit if: You are a strategic thinker, with a strong creative and innovative background. You ll combine your marketing knowledge and skills with the ability to deliver positive results. Your areas of knowledge and expertise that matter for this role: Proven experience delivering successful marketing campaigns Experience of managing budgets, achieving targets, business reporting and forecasting Comprehensive knowledge of hospitality, events and the heritage sector Confident presenting ideas and campaign plans, and can contribute to regular management meetings. Excellent prioritisation and time management skills coupled with the ability to work under pressure and deliver results under tight deadlines Ability to work flexibly and successfully across teams and hierarchies and build relationships at all levels including excellent interpersonal skills and evidence of ability to influence decision-making Excellent copy writing and proof-reading skills Experience of using WordPress, GA4, Meta and CRM systems Demonstrate excellent attention to detail Excellent written and verbal communication skills, IT and office skills
My client who has been operating since 2015, is a growing provider of manned security and facilities management services such as commercial cleaning. They are holders of SIA approved contractor status. Their core security services include, Key Holding, Alarm Response, Lock and Unlocks, Mobile Patrols, Vacant Property Inspections, Manned Guarding, Site Security, Retail security, Concierge Security, Door Supervision, cleaning and Event Security for a diverse client base that includes; Councils, Care Homes, Schools, Academies, Universities, Gatehouses, Checkpoints, Zoos etc, with contracts across the country. From our Solihull Headquarters, our professional team of dedicated Managers, Supervisors, Security Officers, Cleaners, Engineers and Helpdesk Operatives provide efficient and effective services 24 hours a day, 365 days a year to the private and public sector. I am currently working with them to appoint a customer focused Telemarketer/Appointment Maker. (35 hours per week, although part-time 20 hours may be considered ) the role is based in their head office in Solihull. This position will ideally suit someone with at least 2-3 years experience in telesales and appointment setting. The key responsibilities of the role include, but are not limited to: Making outbound telephone calls to prospective contacts, to secure appointments for our field-based teams. Qualifying new leads and opportunities to build and grow our CRM database. Logging calls, conversations and diarise call backs Building client relationships over the phone to understand their needs and service requirements. Working as part of a team to maximise opportunities and assist with company growth To be a key ambassador of the company Candidate requirements Do you have a proven track record in setting appointments for a field-based business development team? Do you enjoy working in a growing business? Can you commute to Solihull? You will need to be determined and enthusiastic with a proven track record in achieving call and appointment targets. You must enjoy a fast-paced continuous improvement environment and play your part in its development. Working within the facilities management arena will be highly beneficial but not essential. Basic salary (full-time) £24k, Monthly commission, PDP annual bonus, OTE £30k, 20 days holiday p/and 8 bank holidays (pro rata part time), Hybrid working options and On-site parking We do try to reply to each application personally, however as you can appreciate, we receive a high number of applications for each role we handle and it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers.
Jul 17, 2025
Full time
My client who has been operating since 2015, is a growing provider of manned security and facilities management services such as commercial cleaning. They are holders of SIA approved contractor status. Their core security services include, Key Holding, Alarm Response, Lock and Unlocks, Mobile Patrols, Vacant Property Inspections, Manned Guarding, Site Security, Retail security, Concierge Security, Door Supervision, cleaning and Event Security for a diverse client base that includes; Councils, Care Homes, Schools, Academies, Universities, Gatehouses, Checkpoints, Zoos etc, with contracts across the country. From our Solihull Headquarters, our professional team of dedicated Managers, Supervisors, Security Officers, Cleaners, Engineers and Helpdesk Operatives provide efficient and effective services 24 hours a day, 365 days a year to the private and public sector. I am currently working with them to appoint a customer focused Telemarketer/Appointment Maker. (35 hours per week, although part-time 20 hours may be considered ) the role is based in their head office in Solihull. This position will ideally suit someone with at least 2-3 years experience in telesales and appointment setting. The key responsibilities of the role include, but are not limited to: Making outbound telephone calls to prospective contacts, to secure appointments for our field-based teams. Qualifying new leads and opportunities to build and grow our CRM database. Logging calls, conversations and diarise call backs Building client relationships over the phone to understand their needs and service requirements. Working as part of a team to maximise opportunities and assist with company growth To be a key ambassador of the company Candidate requirements Do you have a proven track record in setting appointments for a field-based business development team? Do you enjoy working in a growing business? Can you commute to Solihull? You will need to be determined and enthusiastic with a proven track record in achieving call and appointment targets. You must enjoy a fast-paced continuous improvement environment and play your part in its development. Working within the facilities management arena will be highly beneficial but not essential. Basic salary (full-time) £24k, Monthly commission, PDP annual bonus, OTE £30k, 20 days holiday p/and 8 bank holidays (pro rata part time), Hybrid working options and On-site parking We do try to reply to each application personally, however as you can appreciate, we receive a high number of applications for each role we handle and it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers.
Brand Manager Healthcare (B2B Focus) Location: Wembley, London UK-wide travel required Full-time Salary: £40,000 - £50,000 per annum plus benefits Are you a strategic thinker who thrives in a fast-paced, purpose-driven environment Passionate about marketing in the healthcare space, with a flair for storytelling and a data-led mindset Our client is looking for an experienced Brand Manager to join their team and drive the marketing strategy for their innovative product portfolio. Reporting to the Chief Commercial Officer, this is a hands-on, commercially focused role where you ll champion the voice of our customer, manage brand campaigns, and build lasting impact in a competitive B2B healthcare market. What you ll be doing: Developing and executing brand campaigns that align with business objectives Creating and delivering compelling content across digital, print, events and social platforms Gaining customer insights through research, surveys and field visits to shape product positioning and messaging Analysing market and sales data to identify growth opportunities and measure campaign ROI Collaborating with internal teams, external agencies and stakeholders to bring brand stories to life Supporting product launches, exhibitions and events Line-managing a Junior Brand Manager and working closely with our graphics teams in the UK and India Ensuring brand consistency across all touchpoints, including packaging design What they re looking for: A degree in marketing, business or healthcare (or equivalent experience) 5 7 years of experience in a similar brand/product/marketing role within healthcare or medical devices wound care and NHS knowledge highly desirable Digital-first mindset with hands-on experience in social media, websites and marketing automation Proven ability to turn data into strategic marketing action Excellent presentation, communication and stakeholder management skills Familiarity with CRM tools like Salesforce and marketing platforms such as Pardot A confident, creative team player who enjoys working cross-functionally and independently Willingness to travel within the UK and occasionally overseas Why join You ll be joining a growing company at the forefront of innovation in healthcare. They combine strategic vision with a human-first approach and offer a collaborative culture where your voice is heard. If you're passionate about healthcare marketing and ready to shape the future of our client's brand, then they want to hear from you. Ready to apply If this Brand Manager role sounds like your next move then apply today with an up-to-date CV.
Jul 17, 2025
Full time
Brand Manager Healthcare (B2B Focus) Location: Wembley, London UK-wide travel required Full-time Salary: £40,000 - £50,000 per annum plus benefits Are you a strategic thinker who thrives in a fast-paced, purpose-driven environment Passionate about marketing in the healthcare space, with a flair for storytelling and a data-led mindset Our client is looking for an experienced Brand Manager to join their team and drive the marketing strategy for their innovative product portfolio. Reporting to the Chief Commercial Officer, this is a hands-on, commercially focused role where you ll champion the voice of our customer, manage brand campaigns, and build lasting impact in a competitive B2B healthcare market. What you ll be doing: Developing and executing brand campaigns that align with business objectives Creating and delivering compelling content across digital, print, events and social platforms Gaining customer insights through research, surveys and field visits to shape product positioning and messaging Analysing market and sales data to identify growth opportunities and measure campaign ROI Collaborating with internal teams, external agencies and stakeholders to bring brand stories to life Supporting product launches, exhibitions and events Line-managing a Junior Brand Manager and working closely with our graphics teams in the UK and India Ensuring brand consistency across all touchpoints, including packaging design What they re looking for: A degree in marketing, business or healthcare (or equivalent experience) 5 7 years of experience in a similar brand/product/marketing role within healthcare or medical devices wound care and NHS knowledge highly desirable Digital-first mindset with hands-on experience in social media, websites and marketing automation Proven ability to turn data into strategic marketing action Excellent presentation, communication and stakeholder management skills Familiarity with CRM tools like Salesforce and marketing platforms such as Pardot A confident, creative team player who enjoys working cross-functionally and independently Willingness to travel within the UK and occasionally overseas Why join You ll be joining a growing company at the forefront of innovation in healthcare. They combine strategic vision with a human-first approach and offer a collaborative culture where your voice is heard. If you're passionate about healthcare marketing and ready to shape the future of our client's brand, then they want to hear from you. Ready to apply If this Brand Manager role sounds like your next move then apply today with an up-to-date CV.
Chief Sales & Marketing Officer Circa £130,000 depending on experience plus benefits Hybrid working (2 days per week in the London Office) Full time hours, Permanent, Contract or Interim are all options Our client, is one of the UK s biggest subscription clubs for spirit lovers, curating and delivering premium spirits, mixers, and treats to tens of thousands of members each month. As they scale beyond one offering and into broader spirits, ecommerce, and new channels, they are building a team that can turn unique customer proposition into a world-class omnichannel growth engine. They are now at a strategic inflection point: with a desire to grow beyond its current subscription offering, and beyond the UK thereby strengthening their customer economics, and providing better clarity for their mission and purpose. They also wish to capitalise on their brand for those of whom subscription is not for them, through own-label products and other sales channels. To lead this next chapter, they are looking to hire a Chief Sales & Marketing Officer. The Opportunity: This is a senior leadership role. You will take ownership of all revenue-driving levers in the business - with direct control over product and customer proposition, and trading including performance marketing, ecommerce, CRM, customer retention, and digital experience. You will lead and grow a cross-functional team focused on optimising every stage of the customer lifecycle - from evolving product market fit, to acquisition and long-term loyalty. You will work closely with the Co-Founder and the wider executive team to drive sustainable, profitable growth. Key Responsibilities: Growth Strategy & Execution Owning Product and Customer end to end proposition, with refinements to the existing product sets and the development of new ones for new territories. Own the end-to-end customer experience from acquisition to retention. Develop and execute performance marketing strategies (paid social, search, affiliates, partnerships) to meet CAC, Payback, and ROAS goals. Champion a data-driven test-and-learn culture for growth experiments across all channels. E-commerce & Subscription Lead the ecommerce P&L, with full ownership of website trading, merchandising, CRO, and promotion planning. Optimise the subscription funnel: conversion, onboarding, retention, and reactivation. Work closely with Tech/Product to prioritise enhancements to the ecommerce and subscription platform. CRM & Lifecycle Marketing Oversee segmentation, targeting, and automated customer journeys across email, SMS, push, and more. Increase CLTV and repeat purchase rate through hyper-relevant, insight-led campaigns. Implement customer regular insight reviews through quantitative and qualitative research to gain deep understanding of the market and product proposition. Brand & Creative Partner with the Chief Brand Officer to guide the evolution of the brand as it expands beyond its current offering. Collaborate with the Chief Brand Officer and in-house creative team to ensure data-informed planning supports brand and commercial objectives. Team & Leadership Lead, structure, and grow a high-performing cross-functional team covering acquisition, CRM, trading, and CX. Foster a culture of commercial accountability and agility. Work in close partnership with the Chief Brand Officer to ensure brand and commercial strategies are aligned and mutually supportive. What Success Looks Like Evolving customer proposition to delight customers and drive retention. Optimised LTV:CAC ratio and payback. Sustained subscriber growth with reduced churn. Scaled ecommerce / B2B sales (beyond subscription) and improved conversion rate. Increased owned-label product adoption. Empowered and aligned team delivering against shared commercial KPIs. Who You Are: Must-Have Experience 10+ years in senior leadership roles in high-growth DTC or ecommerce businesses together with experience of online, subscription based models. This is not a role for a first time CMO. Proven track record driving sustainable growth across paid and owned channels. Deep understanding of ecommerce and subscription dynamics. Strong commercial acumen - comfortable owning revenue and profit outcomes. Knowledge of the alcohol market highly desirable Team leadership across marketing, CRM, and/or ecommerce disciplines. Skills & Attributes Data-driven and analytical, but creative and customer-focused. Hands-on leadership style, not afraid to get into the details. Collaborative team builder who works cross-functionally with product, finance, ops, and tech. Clear communicator and decision-maker. Excited by the brand and mission - and ready to help evolve it. What is on offer: A high-impact leadership role at a profitable, scaling business with a loyal customer base. Hybrid working (2 days/week in London office). Competitive salary + performance-based bonus + potential equity. Generous holiday and pension contributions A collaborative, entrepreneurial culture where your ideas will shape our clients next chapter. This is more than just a job it is an opportunity to make a significant impact on a fantastic company with a great culture. If you consider yourself a top-class operator who thrives on challenges and delivering exceptional results, we would love to hear from you. For further details on this role and other jobs, please submit your CV to Adam Curtis of ACS Recruitment Consultancy.
Jul 17, 2025
Full time
Chief Sales & Marketing Officer Circa £130,000 depending on experience plus benefits Hybrid working (2 days per week in the London Office) Full time hours, Permanent, Contract or Interim are all options Our client, is one of the UK s biggest subscription clubs for spirit lovers, curating and delivering premium spirits, mixers, and treats to tens of thousands of members each month. As they scale beyond one offering and into broader spirits, ecommerce, and new channels, they are building a team that can turn unique customer proposition into a world-class omnichannel growth engine. They are now at a strategic inflection point: with a desire to grow beyond its current subscription offering, and beyond the UK thereby strengthening their customer economics, and providing better clarity for their mission and purpose. They also wish to capitalise on their brand for those of whom subscription is not for them, through own-label products and other sales channels. To lead this next chapter, they are looking to hire a Chief Sales & Marketing Officer. The Opportunity: This is a senior leadership role. You will take ownership of all revenue-driving levers in the business - with direct control over product and customer proposition, and trading including performance marketing, ecommerce, CRM, customer retention, and digital experience. You will lead and grow a cross-functional team focused on optimising every stage of the customer lifecycle - from evolving product market fit, to acquisition and long-term loyalty. You will work closely with the Co-Founder and the wider executive team to drive sustainable, profitable growth. Key Responsibilities: Growth Strategy & Execution Owning Product and Customer end to end proposition, with refinements to the existing product sets and the development of new ones for new territories. Own the end-to-end customer experience from acquisition to retention. Develop and execute performance marketing strategies (paid social, search, affiliates, partnerships) to meet CAC, Payback, and ROAS goals. Champion a data-driven test-and-learn culture for growth experiments across all channels. E-commerce & Subscription Lead the ecommerce P&L, with full ownership of website trading, merchandising, CRO, and promotion planning. Optimise the subscription funnel: conversion, onboarding, retention, and reactivation. Work closely with Tech/Product to prioritise enhancements to the ecommerce and subscription platform. CRM & Lifecycle Marketing Oversee segmentation, targeting, and automated customer journeys across email, SMS, push, and more. Increase CLTV and repeat purchase rate through hyper-relevant, insight-led campaigns. Implement customer regular insight reviews through quantitative and qualitative research to gain deep understanding of the market and product proposition. Brand & Creative Partner with the Chief Brand Officer to guide the evolution of the brand as it expands beyond its current offering. Collaborate with the Chief Brand Officer and in-house creative team to ensure data-informed planning supports brand and commercial objectives. Team & Leadership Lead, structure, and grow a high-performing cross-functional team covering acquisition, CRM, trading, and CX. Foster a culture of commercial accountability and agility. Work in close partnership with the Chief Brand Officer to ensure brand and commercial strategies are aligned and mutually supportive. What Success Looks Like Evolving customer proposition to delight customers and drive retention. Optimised LTV:CAC ratio and payback. Sustained subscriber growth with reduced churn. Scaled ecommerce / B2B sales (beyond subscription) and improved conversion rate. Increased owned-label product adoption. Empowered and aligned team delivering against shared commercial KPIs. Who You Are: Must-Have Experience 10+ years in senior leadership roles in high-growth DTC or ecommerce businesses together with experience of online, subscription based models. This is not a role for a first time CMO. Proven track record driving sustainable growth across paid and owned channels. Deep understanding of ecommerce and subscription dynamics. Strong commercial acumen - comfortable owning revenue and profit outcomes. Knowledge of the alcohol market highly desirable Team leadership across marketing, CRM, and/or ecommerce disciplines. Skills & Attributes Data-driven and analytical, but creative and customer-focused. Hands-on leadership style, not afraid to get into the details. Collaborative team builder who works cross-functionally with product, finance, ops, and tech. Clear communicator and decision-maker. Excited by the brand and mission - and ready to help evolve it. What is on offer: A high-impact leadership role at a profitable, scaling business with a loyal customer base. Hybrid working (2 days/week in London office). Competitive salary + performance-based bonus + potential equity. Generous holiday and pension contributions A collaborative, entrepreneurial culture where your ideas will shape our clients next chapter. This is more than just a job it is an opportunity to make a significant impact on a fantastic company with a great culture. If you consider yourself a top-class operator who thrives on challenges and delivering exceptional results, we would love to hear from you. For further details on this role and other jobs, please submit your CV to Adam Curtis of ACS Recruitment Consultancy.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: Legal & Compliance Job Sub Function: Health Care Compliance Job Category: Professional All Job Posting Locations: Horsham, Pennsylvania, United States of America Job Description: We are searching for the best talent for a Senior Manager, Health Care Compliance Officer to be located in Horsham, PA. Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at Purpose: The Senior Manager, Health Care Compliance Officer will be responsible for collaborating with Commercial and Medical Affairs on activities and processes that have health care compliance-related implications. The Health Care Compliance Officer will provide direction and oversight of the Health Care Compliance (HCC) Program for multiple products within Johnson & Johnson Innovative Medicine and ensure the business integrates health care compliance and corporate integrity principles into strategic plans and tactics. You will be responsible for: The Senior Manager, Health Care Compliance Officer is responsible for the review of marketing and medical strategies and materials, including but not limited to, brand and medical business plans, sales training documents, internal communications, fee for service engagements, field incentive compensation program, field call plans and medical education programs to facilitate compliant growth and ensure that strategy and materials comply with company policies and procedures including the Healthcare Regulatory Guidance Documents for Promotional & Marketing Practices, industry standards and applicable state and federal laws. Responsible for ensuring business activities comply with HCC laws, US federal and state regulations and industry standards, and company policies related but not limited to: Selling, promotion, and marketing of health care products and services Commercial/Non-Commercial scientific independence Interactions with health care professionals and/or government officials Counseling and training business partners on relevant laws and regulations as applicable Transactional and compliance reporting Perform risk assessment mitigation process and advising Business Management of potential compliance risk areas and recommended action plans. Anticipate potential problems and proactively take appropriate steps. Oversee the creation of appropriate tracking mechanisms based on problem identification; provide clarity around the ambiguities of the evolving HCC environment. Assess compliance-related educational needs, formulate and facilitate compliance training programs for all employees, agents, affiliated providers, or others working with the Business. Ensure accountability for compliance through risk assessment, problem identification, oversight & monitoring, investigation and follow-ups within relevant HCC processes and systems (e.g., CLEAR Cause, MAPs, RAMPs, HIGHBOND, etc.) Identifying potential HCC, GCC and privacy risks associated with commercial and medical activities and ensuring involvement of appropriate individuals within HCC, Privacy, and Legal to provide appropriate guidance. In consultation with the Health Care Compliance Officer Director/Sr. Director, Human Resources, and the Law Department, responsible for ensuring there is a mechanism in place for appropriately disciplining instances of non-compliance and ensuring consistency in the application of disciplinary action. The Senior Manager, Health Care Compliance Officer will be accountable for communicating company healthcare compliance standards and information updates on new and relevant laws and guidance to Compliance Committee members, key business partners and agencies. Qualifications/Requirements: A minimum of a Bachelor's degree is required. A minimum of 8 years of business-related experience required. 5 years of experience in the healthcare industry with knowledge of Health Care Compliance programs and policies, Federal health care programs, and FDA requirements required. Consistent track record of working in a collaborative environment with demonstrated evidence of maintaining relationships and partnerships with peers and business partners. Experience with supporting product launches is preferred. Broad business experience and a proven ability to influence business decisions and business partners. Demonstrated ability to analyze data and trends, and communicate complex information to all levels of the company required. Experience working with the governmental regulatory bodies and managing HCC company policies is preferred. Qualified candidates will have an engaging and personable demeanor; be self-directed, detail-oriented, and motivated; demonstrate a high level of accountability, leadership, and decisiveness and the ability to prioritize, and execute on multiple and frequently changing priorities. Experience working as an HCC or GCC Officer or Manager is preferred. Experience developing and implementing one or more elements of a compliance program in accordance with an organization's risk profile is preferred. Knowledge of commercial sales, marketing, and Medical Affairs practices for healthcare products. Experience working in a matrix environment to deliver solutions which drive compliant growth. CCEP accreditation preferred. This position is located in Horsham, PA and may require approximately 10% domestic travel. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center () or contact AskGS to be directed to your accommodation resource.
Jul 17, 2025
Full time
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: Legal & Compliance Job Sub Function: Health Care Compliance Job Category: Professional All Job Posting Locations: Horsham, Pennsylvania, United States of America Job Description: We are searching for the best talent for a Senior Manager, Health Care Compliance Officer to be located in Horsham, PA. Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at Purpose: The Senior Manager, Health Care Compliance Officer will be responsible for collaborating with Commercial and Medical Affairs on activities and processes that have health care compliance-related implications. The Health Care Compliance Officer will provide direction and oversight of the Health Care Compliance (HCC) Program for multiple products within Johnson & Johnson Innovative Medicine and ensure the business integrates health care compliance and corporate integrity principles into strategic plans and tactics. You will be responsible for: The Senior Manager, Health Care Compliance Officer is responsible for the review of marketing and medical strategies and materials, including but not limited to, brand and medical business plans, sales training documents, internal communications, fee for service engagements, field incentive compensation program, field call plans and medical education programs to facilitate compliant growth and ensure that strategy and materials comply with company policies and procedures including the Healthcare Regulatory Guidance Documents for Promotional & Marketing Practices, industry standards and applicable state and federal laws. Responsible for ensuring business activities comply with HCC laws, US federal and state regulations and industry standards, and company policies related but not limited to: Selling, promotion, and marketing of health care products and services Commercial/Non-Commercial scientific independence Interactions with health care professionals and/or government officials Counseling and training business partners on relevant laws and regulations as applicable Transactional and compliance reporting Perform risk assessment mitigation process and advising Business Management of potential compliance risk areas and recommended action plans. Anticipate potential problems and proactively take appropriate steps. Oversee the creation of appropriate tracking mechanisms based on problem identification; provide clarity around the ambiguities of the evolving HCC environment. Assess compliance-related educational needs, formulate and facilitate compliance training programs for all employees, agents, affiliated providers, or others working with the Business. Ensure accountability for compliance through risk assessment, problem identification, oversight & monitoring, investigation and follow-ups within relevant HCC processes and systems (e.g., CLEAR Cause, MAPs, RAMPs, HIGHBOND, etc.) Identifying potential HCC, GCC and privacy risks associated with commercial and medical activities and ensuring involvement of appropriate individuals within HCC, Privacy, and Legal to provide appropriate guidance. In consultation with the Health Care Compliance Officer Director/Sr. Director, Human Resources, and the Law Department, responsible for ensuring there is a mechanism in place for appropriately disciplining instances of non-compliance and ensuring consistency in the application of disciplinary action. The Senior Manager, Health Care Compliance Officer will be accountable for communicating company healthcare compliance standards and information updates on new and relevant laws and guidance to Compliance Committee members, key business partners and agencies. Qualifications/Requirements: A minimum of a Bachelor's degree is required. A minimum of 8 years of business-related experience required. 5 years of experience in the healthcare industry with knowledge of Health Care Compliance programs and policies, Federal health care programs, and FDA requirements required. Consistent track record of working in a collaborative environment with demonstrated evidence of maintaining relationships and partnerships with peers and business partners. Experience with supporting product launches is preferred. Broad business experience and a proven ability to influence business decisions and business partners. Demonstrated ability to analyze data and trends, and communicate complex information to all levels of the company required. Experience working with the governmental regulatory bodies and managing HCC company policies is preferred. Qualified candidates will have an engaging and personable demeanor; be self-directed, detail-oriented, and motivated; demonstrate a high level of accountability, leadership, and decisiveness and the ability to prioritize, and execute on multiple and frequently changing priorities. Experience working as an HCC or GCC Officer or Manager is preferred. Experience developing and implementing one or more elements of a compliance program in accordance with an organization's risk profile is preferred. Knowledge of commercial sales, marketing, and Medical Affairs practices for healthcare products. Experience working in a matrix environment to deliver solutions which drive compliant growth. CCEP accreditation preferred. This position is located in Horsham, PA and may require approximately 10% domestic travel. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center () or contact AskGS to be directed to your accommodation resource.
Account Manager - Enterprise Clients Research Services Company London, Hybrid 45k - 55k An opportunity to join a fast-growing, innovation-focused research and intelligence company working with global brands like Nike, Unilever, and Google. This role is ideal for an experienced Account Manager who thrives on building strategic relationships with senior executives and is passionate about helping enterprise clients solve complex challenges. What You'll Do: Own a portfolio of Fortune 1000 clients, including COOs and Chief Supply Chain Officers Drive renewals and upsells by aligning client goals with high-impact insights and services Lead engagement strategy and deliver continuous value across all touchpoints Collaborate with product and research teams to tailor content and solutions Act as a strategic advisor and trusted partner to C-level stakeholders What We're Looking For: 5+ years in enterprise account management (SaaS, research, or subscription-based) Proven success managing renewals and six-figure deals with C-level clients Strong commercial instincts, relationship-building skills, and executive presence Comfortable in a fast-paced, evolving environment where you help shape the future We Are Aspire Ltd are a Disability Confident Commited employer
Jul 17, 2025
Full time
Account Manager - Enterprise Clients Research Services Company London, Hybrid 45k - 55k An opportunity to join a fast-growing, innovation-focused research and intelligence company working with global brands like Nike, Unilever, and Google. This role is ideal for an experienced Account Manager who thrives on building strategic relationships with senior executives and is passionate about helping enterprise clients solve complex challenges. What You'll Do: Own a portfolio of Fortune 1000 clients, including COOs and Chief Supply Chain Officers Drive renewals and upsells by aligning client goals with high-impact insights and services Lead engagement strategy and deliver continuous value across all touchpoints Collaborate with product and research teams to tailor content and solutions Act as a strategic advisor and trusted partner to C-level stakeholders What We're Looking For: 5+ years in enterprise account management (SaaS, research, or subscription-based) Proven success managing renewals and six-figure deals with C-level clients Strong commercial instincts, relationship-building skills, and executive presence Comfortable in a fast-paced, evolving environment where you help shape the future We Are Aspire Ltd are a Disability Confident Commited employer
