FIVE RIVERS CHILD CARE LTD
Ellesmere Port, Cheshire
Fostering Business Support Co-ordinator - Foster Careline We are recruiting a Business Support Coordinator to join our fostering service in Ellesmere Port , within our Foster Careline partner Agency - Part of the Five Rivers Group. The administrative teams work cohesively across all services. We are a friendly, hardworking team who enjoy working alongside our social workers and fostering support worker colleagues. Our Trauma-Informed (ATIC) model integrates our Fostering, Residential, Clinical, and Education services to achieve the best possible outcomes for young people. The role's administrative duties include answering general queries and fostering-related business by phone and email, processing regular checks for current foster carers and children, managing diary and room bookings, taking minutes in meetings, and liaising with head office finance teams. You will also be responsible for • Maintaining the CHARMS database to ensure compliance • Ensuring Five Rivers policies and procedures are adhered to • The business or fostering managers may require additional administrative tasks or projects. • To promote inclusion and participation of children and young people in the development of the foster service. As a Business Support Coordinator, you must have excellent knowledge and working practice in Word, Excel and PowerPoint, as well as proven organisation and time management skills. Our normal office hours are Monday to Thursday 9am - 5pm, Friday 9am - 16:30pm Why Foster Careline? Working for Foster Careline and Five Rivers has many benefits arising from its commitment as a Social Enterprise to invest in the services it provides to Foster Carers, children, and staff. You will receive: • Formal induction and training in our paperless electronic recording and management system (CHARMS) • Monthly supervision provided by the Business Support Manager • Competitive annual leave allowance • Career progression opportunities • Pension scheme and access to employee assistance program • Blue Light Card • Simplyhealth Membership • Long Service Reward Scheme • Employee and Foster Carer Referral Scheme • Enhanced Maternity Package for Mothers who have been with s for over one year For more information, please e-mail our recruitment team at or call , option 2 Five Rivers Child Care is committed to safeguarding and promoting the welfare of Children and Young People. Applicants must be willing to undergo appropriate child protection screening, including employment references and DBS check We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. Fostering Business Support Co-ordinator - Foster Careline
Jul 17, 2025
Full time
Fostering Business Support Co-ordinator - Foster Careline We are recruiting a Business Support Coordinator to join our fostering service in Ellesmere Port , within our Foster Careline partner Agency - Part of the Five Rivers Group. The administrative teams work cohesively across all services. We are a friendly, hardworking team who enjoy working alongside our social workers and fostering support worker colleagues. Our Trauma-Informed (ATIC) model integrates our Fostering, Residential, Clinical, and Education services to achieve the best possible outcomes for young people. The role's administrative duties include answering general queries and fostering-related business by phone and email, processing regular checks for current foster carers and children, managing diary and room bookings, taking minutes in meetings, and liaising with head office finance teams. You will also be responsible for • Maintaining the CHARMS database to ensure compliance • Ensuring Five Rivers policies and procedures are adhered to • The business or fostering managers may require additional administrative tasks or projects. • To promote inclusion and participation of children and young people in the development of the foster service. As a Business Support Coordinator, you must have excellent knowledge and working practice in Word, Excel and PowerPoint, as well as proven organisation and time management skills. Our normal office hours are Monday to Thursday 9am - 5pm, Friday 9am - 16:30pm Why Foster Careline? Working for Foster Careline and Five Rivers has many benefits arising from its commitment as a Social Enterprise to invest in the services it provides to Foster Carers, children, and staff. You will receive: • Formal induction and training in our paperless electronic recording and management system (CHARMS) • Monthly supervision provided by the Business Support Manager • Competitive annual leave allowance • Career progression opportunities • Pension scheme and access to employee assistance program • Blue Light Card • Simplyhealth Membership • Long Service Reward Scheme • Employee and Foster Carer Referral Scheme • Enhanced Maternity Package for Mothers who have been with s for over one year For more information, please e-mail our recruitment team at or call , option 2 Five Rivers Child Care is committed to safeguarding and promoting the welfare of Children and Young People. Applicants must be willing to undergo appropriate child protection screening, including employment references and DBS check We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. Fostering Business Support Co-ordinator - Foster Careline
Simon Lincoln Recruitment Services
Harrogate, Yorkshire
NOTE: This is a Hybrid role requiring occasional travel to Harrogate Office 1-2 times a month minimum Purpose of the role: The FM Procurement Contract Lead will work closely with the Business Integration and Business Development teams to onboard new suppliers and to contract new properties to existing suppliers under our National Framework Agreements. The postholder should be confident, analytical, and process-driven, with excellent communication skills. The FM Contract Lead is responsible for leading and managing procurement activities and contract lifecycle processes related to Facilities Management (FM) services and suppliers. This role ensures the delivery of best-value FM contracts through effective sourcing, negotiation, compliance, and supplier relationship management. The ideal candidate will bring strong commercial acumen, stakeholder engagement skills, and deep knowledge of FM categories such as hard and soft services, cleaning, M&E, security, catering, and building maintenance. Accountability/Responsibilities Work closely with the Business Integration team to onboard new suppliers and new properties with existing suppliers. Ensure contracts are in place and purchase orders are fulfilled accurately and in a timely manner. Work with Procurement to ensure that supplier contracts are renewed, terminated, or in place at property handover or termination of management contracts. Collaborate with the Business Integration team to 'demobilize' properties transferring out of our management, ensuring all supplier contracts are either renewed for the incoming operator or terminated. Issue incoming Property teams with supplier information. Update the Business Development team with any costing or fees related to pre-commencement or mobilization budgets. Manage the procurement aspects of the property onboarding process. Identify opportunities to improve current processes. Attend client and incoming/outgoing operator calls with the Business Integration team. Support the procurement function in resolving non-compliant invoices for all properties (supported by the Procurement Coordinator). Attend supplier meetings to build knowledge around categories of interest. Act as first-line support for onboarding/mobilization property queries coming into procurement. Be a supportive team member. Experience and Qualifications Essential 2 years' experience within Facilities Management or Procurement Knowledge of procurement processes, sourcing strategies, and supplier management Excellent analytical and problem-solving skills Proficiency in purchasing technology and tools Strong communication skills Ability to multitask and prioritize in a fast-paced environment Attention to detail and accuracy in procurement activities Familiarity with database management systems Desirable 1-2 years' experience within a procurement/supply chain setting Facilities management knowledge Excel (Advanced) and BI Knowledge Experience in office administration and purchase ordering Experience working in the accommodation sector (Public or Private)
Jul 17, 2025
Full time
NOTE: This is a Hybrid role requiring occasional travel to Harrogate Office 1-2 times a month minimum Purpose of the role: The FM Procurement Contract Lead will work closely with the Business Integration and Business Development teams to onboard new suppliers and to contract new properties to existing suppliers under our National Framework Agreements. The postholder should be confident, analytical, and process-driven, with excellent communication skills. The FM Contract Lead is responsible for leading and managing procurement activities and contract lifecycle processes related to Facilities Management (FM) services and suppliers. This role ensures the delivery of best-value FM contracts through effective sourcing, negotiation, compliance, and supplier relationship management. The ideal candidate will bring strong commercial acumen, stakeholder engagement skills, and deep knowledge of FM categories such as hard and soft services, cleaning, M&E, security, catering, and building maintenance. Accountability/Responsibilities Work closely with the Business Integration team to onboard new suppliers and new properties with existing suppliers. Ensure contracts are in place and purchase orders are fulfilled accurately and in a timely manner. Work with Procurement to ensure that supplier contracts are renewed, terminated, or in place at property handover or termination of management contracts. Collaborate with the Business Integration team to 'demobilize' properties transferring out of our management, ensuring all supplier contracts are either renewed for the incoming operator or terminated. Issue incoming Property teams with supplier information. Update the Business Development team with any costing or fees related to pre-commencement or mobilization budgets. Manage the procurement aspects of the property onboarding process. Identify opportunities to improve current processes. Attend client and incoming/outgoing operator calls with the Business Integration team. Support the procurement function in resolving non-compliant invoices for all properties (supported by the Procurement Coordinator). Attend supplier meetings to build knowledge around categories of interest. Act as first-line support for onboarding/mobilization property queries coming into procurement. Be a supportive team member. Experience and Qualifications Essential 2 years' experience within Facilities Management or Procurement Knowledge of procurement processes, sourcing strategies, and supplier management Excellent analytical and problem-solving skills Proficiency in purchasing technology and tools Strong communication skills Ability to multitask and prioritize in a fast-paced environment Attention to detail and accuracy in procurement activities Familiarity with database management systems Desirable 1-2 years' experience within a procurement/supply chain setting Facilities management knowledge Excel (Advanced) and BI Knowledge Experience in office administration and purchase ordering Experience working in the accommodation sector (Public or Private)
Who are we? Founded in 1992 and with over 250 employees, Galliard Homes is London's largest privately owned property development and management group overseeing residential, hospitality, mixed-use, and commercial projects across London, the Home Counties, and the Midlands. Galliard has a 4 billion portfolio of over 6,000 homes and 714,088 square feet of commercial developments under construction. With an impressive portfolio of award-winning developments, we are proud to be considered as London's leading property developer. The Position An Assistant M&E Design Coordinator forms part of our established in-house M&E team, which sits within our wider Construction division, offering specialist assistance in the selection and installation of compliant, cost-effective systems. The Assistant M&E Design Coordinator will work closely with consultant design teams to coordinate their workstreams and advise the M&E Construction Manager of any issues or programme concerns. This role involves regular travel to sites across London, Ipswich, Birmingham, and to our Head Office in Loughton, so flexibility and willingness to travel are essential. Duties include but are not limited to: Report to the M&E Construction Manager on any risks, opportunities, and mitigation strategies to maintain the project completion date Collaborate with consultant design teams to answer technical queries and manage variation orders in line with the procurement and construction programmes. Lead design team meetings and manage coordination between disciplines. Review and analyse incoming design information to ensure clarity and coordination with the construction team. Carry out site reviews and assist with troubleshooting to resolve technical issues as they arise. Arrange and/or attend M&E workshops to ensure full coordination and regulatory compliance. Monitor subcontractor technical queries, RFI's, and technical submissions. Support the tracking and issue of M&E O&M manuals and handover documents, ensuring al record documents are received and stored appropriately. Manage BREEAM, HUG, and ESG requirements, including consultant appointments and credit tracking to maintain compliance. Collaborate with the construction team to identify and manage risks and opportunities arising from M&E-related change orders. Seek and evaluate new systems and products that can improve quality, reduce cost, and ensure compliance with evolving regulations and planning conditions. Promote a collaborative team culture and maintain transparent communication with project teams and the wider business. Review, maintain and update MEP documentation regularly. Stay informed of legislative and regulatory changes affecting M&E design and site processes. The Person The Assistant M&E Design Coordinator will be a driven and detail-oriented individual who thrives in a fast-paced construction environment and takes pride in delivering high-quality results. They will be a natural problem-solver with a proactive mindset and strong communication skills, capable of identifying and mitigating technical risks in a collaborative, solutions-focused manner. Given the travel requirements to sites across London, Ipswich, Birmingham, and our Head Office in Loughton, they must also be flexible and comfortable with regular travel as part of their role. They will also meet the below criteria: Essential: Previous experience managing the M&E design process on large residential projects. Experience managing tender and selection processes for external consultants. Proven ability to define, adapt, and implement the right strategy to meet project needs. In-depth knowledge of building regulations and statutory requirements. Strong knowledge of MEP systems and varied M&E construction techniques. An understanding of modern construction techniques, including: Piling Reinforced Concrete Structures Cladding Systems Mechanical and Electrical Services Fit-Out Trades Proficient in Revit software. Outstanding communication skills across face-to-face, telephone, and email interactions, with a professional approach. Proficient in basic Microsoft packages including Word, Excel and Outlook with the ability to learn new systems as needed. Educated to HNC level or equivalent (Construction Management / Mechanical & Electrical / Skilled Trade or similar). We will also consider, and value qualified by experience. Willingness and ability to travel regularly to sites across London, Ipswich, Birmingham, and our Head Office in Loughton. Desirable: Experience working for a property developer or main contractor. Educated to Degree Level or equivalent (Mechanical & Electrical or related discipline). Fire Marshal qualified. The Benefits As a family-owned business, we want everyone to feel at home from day one. In return for commitment, loyalty, and hard work, we offer benefits ranging from: Competitive salary Car Allowance 24 days holiday plus bank holidays Life assurance Private health care Critical illness insurance Matching contribution pension scheme Employee assistance programme Discounted gym memberships Cycle to Work Scheme Discount portal Volunteering opportunities Sponsorship of professional qualifications and accreditation's
Jul 17, 2025
Full time
Who are we? Founded in 1992 and with over 250 employees, Galliard Homes is London's largest privately owned property development and management group overseeing residential, hospitality, mixed-use, and commercial projects across London, the Home Counties, and the Midlands. Galliard has a 4 billion portfolio of over 6,000 homes and 714,088 square feet of commercial developments under construction. With an impressive portfolio of award-winning developments, we are proud to be considered as London's leading property developer. The Position An Assistant M&E Design Coordinator forms part of our established in-house M&E team, which sits within our wider Construction division, offering specialist assistance in the selection and installation of compliant, cost-effective systems. The Assistant M&E Design Coordinator will work closely with consultant design teams to coordinate their workstreams and advise the M&E Construction Manager of any issues or programme concerns. This role involves regular travel to sites across London, Ipswich, Birmingham, and to our Head Office in Loughton, so flexibility and willingness to travel are essential. Duties include but are not limited to: Report to the M&E Construction Manager on any risks, opportunities, and mitigation strategies to maintain the project completion date Collaborate with consultant design teams to answer technical queries and manage variation orders in line with the procurement and construction programmes. Lead design team meetings and manage coordination between disciplines. Review and analyse incoming design information to ensure clarity and coordination with the construction team. Carry out site reviews and assist with troubleshooting to resolve technical issues as they arise. Arrange and/or attend M&E workshops to ensure full coordination and regulatory compliance. Monitor subcontractor technical queries, RFI's, and technical submissions. Support the tracking and issue of M&E O&M manuals and handover documents, ensuring al record documents are received and stored appropriately. Manage BREEAM, HUG, and ESG requirements, including consultant appointments and credit tracking to maintain compliance. Collaborate with the construction team to identify and manage risks and opportunities arising from M&E-related change orders. Seek and evaluate new systems and products that can improve quality, reduce cost, and ensure compliance with evolving regulations and planning conditions. Promote a collaborative team culture and maintain transparent communication with project teams and the wider business. Review, maintain and update MEP documentation regularly. Stay informed of legislative and regulatory changes affecting M&E design and site processes. The Person The Assistant M&E Design Coordinator will be a driven and detail-oriented individual who thrives in a fast-paced construction environment and takes pride in delivering high-quality results. They will be a natural problem-solver with a proactive mindset and strong communication skills, capable of identifying and mitigating technical risks in a collaborative, solutions-focused manner. Given the travel requirements to sites across London, Ipswich, Birmingham, and our Head Office in Loughton, they must also be flexible and comfortable with regular travel as part of their role. They will also meet the below criteria: Essential: Previous experience managing the M&E design process on large residential projects. Experience managing tender and selection processes for external consultants. Proven ability to define, adapt, and implement the right strategy to meet project needs. In-depth knowledge of building regulations and statutory requirements. Strong knowledge of MEP systems and varied M&E construction techniques. An understanding of modern construction techniques, including: Piling Reinforced Concrete Structures Cladding Systems Mechanical and Electrical Services Fit-Out Trades Proficient in Revit software. Outstanding communication skills across face-to-face, telephone, and email interactions, with a professional approach. Proficient in basic Microsoft packages including Word, Excel and Outlook with the ability to learn new systems as needed. Educated to HNC level or equivalent (Construction Management / Mechanical & Electrical / Skilled Trade or similar). We will also consider, and value qualified by experience. Willingness and ability to travel regularly to sites across London, Ipswich, Birmingham, and our Head Office in Loughton. Desirable: Experience working for a property developer or main contractor. Educated to Degree Level or equivalent (Mechanical & Electrical or related discipline). Fire Marshal qualified. The Benefits As a family-owned business, we want everyone to feel at home from day one. In return for commitment, loyalty, and hard work, we offer benefits ranging from: Competitive salary Car Allowance 24 days holiday plus bank holidays Life assurance Private health care Critical illness insurance Matching contribution pension scheme Employee assistance programme Discounted gym memberships Cycle to Work Scheme Discount portal Volunteering opportunities Sponsorship of professional qualifications and accreditation's
Facilities Coordinator (2 year FTC) 35k p/a Based - Fulham, London SW6 (Office based) Mon - Fri - 9am - 5pm Immediate start Role purpose: A very "hands-on" role, responsible for making sure that physical spaces are working correctly across all site offices. Ensuring smooth business services that are not interrupted by a diverse range of technical difficulties. To provide leadership in compliance, risk management, health and safety and staff development. Key Responsibilities: Health and Safety & Compliance : Ensure the office complies with health and safety regulations, conduct risk assessments, provide necessary training, and ensure adherence to data protection laws, maintaining a secure and compliant work environment. Technology & Systems Management : Provide onboarding and training for new employees on equipment, hardware, and software to ensure effective use of office systems. Facilities & Equipment Management : Manage the procurement, maintenance, and inventory of office equipment and supplies. Coordinate with vendors for repairs and ensure the office facilities are well-maintained and functional. Customer Service & Contract Management : Maintain high standards of customer service with external and internal customers acting as first point contact, handle feedback and complaints efficiently, and manage contracts with service providers and ensuring compliance with company policies. Other Duties: With your team, cover absences of the tenant-focussed, non-busy reception across the West London sites. Working with HR, on-board new starters with setting up workstations, laptops, new user accounts, email accounts, telephony and office software, plus Microsoft Office 365 basic training. Handle maintenance issues and liaise with service providers to ensure the office environment is well-maintained. Manage office supplies inventory and place orders as necessary. Coordinate with departments to ensure that all staff have the resources they need to succeed. Maintain an inventory of all IT and office equipment. Serve as the point of contact for Facilities issues, liaising with relevant contractors and service providers, ensuring accessibility for all employees and guests. Review and manage the hot-desk booking system. Implement and maintain office policies and procedures, and ensure compliance with charity regulations. Lead on internal office moves and internal building maintenance with the Property Services team. Handle confidential information with discretion, with due regard to GDPR. Organise and schedule meetings and appointments as required. Work with colleagues to ensure that all data, both written and held electronically, in line with best practice. Negotiate and manage contracts with external providers and contractors. Monitor and report on organisational performance metrics, providing actionable insights. Working in a team and with others Contribute positively to working in the team to deliver quality services Foster a collaborative team culture, providing guidance, coaching, and support to staff. Plan and execute team meetings, away days, and organisation-wide events Maximise own personal development by positively contributing to induction, supervision, training, appraisal and team meetings. Record keeping and data management Maintain accurate financial and other prime record of account to support effective business management. Quality and regulatory compliance Continuously seek opportunities to improve service quality, responding proactively to feedback and complaints. Ensure confidentiality and security of staff and tenant data. Maintain compliance with all relevant regulations and best practices. Health and Safety Act as a designated First Aider and Fire Warden for the organisation. Monitor and promote health and safety standards, ensuring a safe working environment. Work in accordance with Stoll's policy and legislative requirements for health and safety and report any accidents or potential accidents and near misses. Equality and diversity Manage and maintain services in accordance with the principles and practice of equality and diversity, taking account of individual needs and requirements Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 17, 2025
Full time
Facilities Coordinator (2 year FTC) 35k p/a Based - Fulham, London SW6 (Office based) Mon - Fri - 9am - 5pm Immediate start Role purpose: A very "hands-on" role, responsible for making sure that physical spaces are working correctly across all site offices. Ensuring smooth business services that are not interrupted by a diverse range of technical difficulties. To provide leadership in compliance, risk management, health and safety and staff development. Key Responsibilities: Health and Safety & Compliance : Ensure the office complies with health and safety regulations, conduct risk assessments, provide necessary training, and ensure adherence to data protection laws, maintaining a secure and compliant work environment. Technology & Systems Management : Provide onboarding and training for new employees on equipment, hardware, and software to ensure effective use of office systems. Facilities & Equipment Management : Manage the procurement, maintenance, and inventory of office equipment and supplies. Coordinate with vendors for repairs and ensure the office facilities are well-maintained and functional. Customer Service & Contract Management : Maintain high standards of customer service with external and internal customers acting as first point contact, handle feedback and complaints efficiently, and manage contracts with service providers and ensuring compliance with company policies. Other Duties: With your team, cover absences of the tenant-focussed, non-busy reception across the West London sites. Working with HR, on-board new starters with setting up workstations, laptops, new user accounts, email accounts, telephony and office software, plus Microsoft Office 365 basic training. Handle maintenance issues and liaise with service providers to ensure the office environment is well-maintained. Manage office supplies inventory and place orders as necessary. Coordinate with departments to ensure that all staff have the resources they need to succeed. Maintain an inventory of all IT and office equipment. Serve as the point of contact for Facilities issues, liaising with relevant contractors and service providers, ensuring accessibility for all employees and guests. Review and manage the hot-desk booking system. Implement and maintain office policies and procedures, and ensure compliance with charity regulations. Lead on internal office moves and internal building maintenance with the Property Services team. Handle confidential information with discretion, with due regard to GDPR. Organise and schedule meetings and appointments as required. Work with colleagues to ensure that all data, both written and held electronically, in line with best practice. Negotiate and manage contracts with external providers and contractors. Monitor and report on organisational performance metrics, providing actionable insights. Working in a team and with others Contribute positively to working in the team to deliver quality services Foster a collaborative team culture, providing guidance, coaching, and support to staff. Plan and execute team meetings, away days, and organisation-wide events Maximise own personal development by positively contributing to induction, supervision, training, appraisal and team meetings. Record keeping and data management Maintain accurate financial and other prime record of account to support effective business management. Quality and regulatory compliance Continuously seek opportunities to improve service quality, responding proactively to feedback and complaints. Ensure confidentiality and security of staff and tenant data. Maintain compliance with all relevant regulations and best practices. Health and Safety Act as a designated First Aider and Fire Warden for the organisation. Monitor and promote health and safety standards, ensuring a safe working environment. Work in accordance with Stoll's policy and legislative requirements for health and safety and report any accidents or potential accidents and near misses. Equality and diversity Manage and maintain services in accordance with the principles and practice of equality and diversity, taking account of individual needs and requirements Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Customer Lettings Coordinator London based with a balance of home and office working £35,216 - £37,070 per year 37.5 hours per week - Monday to Friday, 9:00am - 17:00pm We have the opportunity for three Customer Lettings Coordinator's to join our team based in our Kingsmead office in Hackney, London. As a Customer Lettings Coordinator you will manage our empty homes, letting and improving vacant stock performance as part of Sanctuary's void recovery strategy. You will be target focused, and expected to monitor, manage and drive void performance, as part of a team, working to meet challenging KPI's. You will deliver a high quality and customer focused housing, lettings and allocations service for the local operation to meet the needs and expectations of current and future residents, and the wider community. The role of Customer Lettings Coordinator will include: Managing, monitoring, and driving void KPI performance for vacant stock, re-let days and void loss Turning around voids from notice to let and addressing hard to let or low demand voids Accurate data recording and management in line with business requirements, processes and procedures Risk management regarding safety of residents and staff ensuring correct verification for applicants Dealing with legal compliance and financial loss for extended void periods Providing high quality customer service to residents, customers, partners and internal staff Administrative tasks to assist in maintaining a local authority housing register or choice-based lettings scheme Carrying out property inspections, marketing and advertising, viewings and sign ups Skills and experiences: Working to tight performance targets and deadlines Ability to use your own initiative whilst also working as part of a team Excellent communication skills, allowing you to negotiate, present and build positive relationships Strong IT and database skills e.g. Outlook and Microsoft Office packages Ability to plan, organise and prioritise workload effectively Excellent accuracy levels with high attention to detail Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave (rising to a maximum of 30 days) plus public holidays A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Wellbeing support and tools Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues £35,216 per annum (rising to £37,070 per annum after 12 months, subject to satisfactory performance) If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity. Provider Description Enabled SAP as service provider "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data centre "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor Provider Description Enabled YouTube
Jul 17, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Customer Lettings Coordinator London based with a balance of home and office working £35,216 - £37,070 per year 37.5 hours per week - Monday to Friday, 9:00am - 17:00pm We have the opportunity for three Customer Lettings Coordinator's to join our team based in our Kingsmead office in Hackney, London. As a Customer Lettings Coordinator you will manage our empty homes, letting and improving vacant stock performance as part of Sanctuary's void recovery strategy. You will be target focused, and expected to monitor, manage and drive void performance, as part of a team, working to meet challenging KPI's. You will deliver a high quality and customer focused housing, lettings and allocations service for the local operation to meet the needs and expectations of current and future residents, and the wider community. The role of Customer Lettings Coordinator will include: Managing, monitoring, and driving void KPI performance for vacant stock, re-let days and void loss Turning around voids from notice to let and addressing hard to let or low demand voids Accurate data recording and management in line with business requirements, processes and procedures Risk management regarding safety of residents and staff ensuring correct verification for applicants Dealing with legal compliance and financial loss for extended void periods Providing high quality customer service to residents, customers, partners and internal staff Administrative tasks to assist in maintaining a local authority housing register or choice-based lettings scheme Carrying out property inspections, marketing and advertising, viewings and sign ups Skills and experiences: Working to tight performance targets and deadlines Ability to use your own initiative whilst also working as part of a team Excellent communication skills, allowing you to negotiate, present and build positive relationships Strong IT and database skills e.g. Outlook and Microsoft Office packages Ability to plan, organise and prioritise workload effectively Excellent accuracy levels with high attention to detail Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave (rising to a maximum of 30 days) plus public holidays A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Wellbeing support and tools Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues £35,216 per annum (rising to £37,070 per annum after 12 months, subject to satisfactory performance) If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity. Provider Description Enabled SAP as service provider "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data centre "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor Provider Description Enabled YouTube
Assistant Facilities Manager Integral UK is one of the UK's leading technical maintenance providers and part of JLL. We deliver high-quality facilities management and engineering solutions across multiple sectors including commercial, healthcare, education, and retail. Our team is committed to excellence, innovation, and sustainability in all aspects of facilities management. Role Overview We are seeking an experienced Assistant Facilities Manager to join our dynamic team. The successful candidate will support the Facilities Manager in delivering exceptional hard and soft services across our client portfolio. This role requires a versatile professional who can balance technical knowledge with strong people management skills to ensure optimal facility performance and client satisfaction. Key Responsibilities Hard Services Management Assist in the oversight of mechanical, electrical, and building fabric maintenance Support the implementation of planned preventative maintenance (PPM) programs Monitor building management systems (BMS) and coordinate responses to technical issues Ensure compliance with relevant building regulations and technical standards Participate in energy efficiency initiatives and sustainability projects Soft Services Management Coordinate cleaning, security, reception, and catering services Manage waste management and recycling programs Oversee space planning and utilization Monitor service level agreements (SLAs) for all contracted services Conduct regular quality audits of soft services provision Porter management General Management Support the Facilities Manager in day-to-day operations Manage and develop a team of facilities coordinators and/or technicians Assist with budget preparation and monitor expenditure Maintain accurate records using CAFM systems Develop and maintain strong relationships with clients and contractors Respond to and resolve facilities-related queries and incidents Ensure compliance with health, safety, and environmental regulations Participate in continuous improvement initiatives Qualifications & Experience Minimum 3-5 years' experience in facilities management, with demonstrable experience in both hard and soft services Strong technical understanding of building systems and maintenance requirements Experience managing service contractors and in-house teams Working knowledge of health and safety legislation and compliance requirements Proficiency with CAFM systems and Microsoft Office applications IOSH Managing Safely certification (or willingness to obtain) Skills & Attributes Excellent communication and interpersonal skills Strong problem-solving abilities and proactive approach Effective time management and prioritization skills Customer service orientation with a commitment to excellence Ability to work under pressure and manage multiple priorities Team leadership capabilities Commercial awareness and budget management skills
Jul 10, 2025
Full time
Assistant Facilities Manager Integral UK is one of the UK's leading technical maintenance providers and part of JLL. We deliver high-quality facilities management and engineering solutions across multiple sectors including commercial, healthcare, education, and retail. Our team is committed to excellence, innovation, and sustainability in all aspects of facilities management. Role Overview We are seeking an experienced Assistant Facilities Manager to join our dynamic team. The successful candidate will support the Facilities Manager in delivering exceptional hard and soft services across our client portfolio. This role requires a versatile professional who can balance technical knowledge with strong people management skills to ensure optimal facility performance and client satisfaction. Key Responsibilities Hard Services Management Assist in the oversight of mechanical, electrical, and building fabric maintenance Support the implementation of planned preventative maintenance (PPM) programs Monitor building management systems (BMS) and coordinate responses to technical issues Ensure compliance with relevant building regulations and technical standards Participate in energy efficiency initiatives and sustainability projects Soft Services Management Coordinate cleaning, security, reception, and catering services Manage waste management and recycling programs Oversee space planning and utilization Monitor service level agreements (SLAs) for all contracted services Conduct regular quality audits of soft services provision Porter management General Management Support the Facilities Manager in day-to-day operations Manage and develop a team of facilities coordinators and/or technicians Assist with budget preparation and monitor expenditure Maintain accurate records using CAFM systems Develop and maintain strong relationships with clients and contractors Respond to and resolve facilities-related queries and incidents Ensure compliance with health, safety, and environmental regulations Participate in continuous improvement initiatives Qualifications & Experience Minimum 3-5 years' experience in facilities management, with demonstrable experience in both hard and soft services Strong technical understanding of building systems and maintenance requirements Experience managing service contractors and in-house teams Working knowledge of health and safety legislation and compliance requirements Proficiency with CAFM systems and Microsoft Office applications IOSH Managing Safely certification (or willingness to obtain) Skills & Attributes Excellent communication and interpersonal skills Strong problem-solving abilities and proactive approach Effective time management and prioritization skills Customer service orientation with a commitment to excellence Ability to work under pressure and manage multiple priorities Team leadership capabilities Commercial awareness and budget management skills
New Business Coordinator - Yeadon (Leeds) - Hybrid based. Bibby Financial Services have an exciting opportunity available for a reliable New Business Coordinator to join our team on a hybrid contract based in Yeadon (Leeds). You will join us on a full time, permanent basis and in return, you will receive a competitive salary of £24,000- £25,000 per annum, plus benefits. We ve supported small and medium-sized enterprises (SMEs) since 1982 and today we support more than 9000 businesses worldwide. We are proud to help businesses, both big and small to grow and thrive in domestic and international markets. Why us? We re in the business of relationships. Whether working together or supporting our clients, that s what makes us stand out from the crowd. We know our value lies in our brilliant people, It is fast-paced and varied, and we can handle it. We trust each other, take ownership, work flexibly, have fun and deliver for our clients every time. We empower our colleagues to be themselves and grow in the way they want we believe in them and celebrate their success. As our New Business Coordinator , we will reward you and your hard work with: Private healthcare for you and your family Company pension scheme Wide range of flexible benefits, such as gym membership, technology, or health assessments Access to an online wellbeing centre Range of discounts from many businesses 25 days holiday which increases with service and options to buy or sell more Electric Vehicle/Plug-in Hybrid Vehicle (EV/PHEV) scheme As a New Business Coordinator you will primarily carry out the processes and functions that take place once finance has been approved. This role will be part of a small team and it will be this team s responsibility to process all the documentation that is needed or that comes in to finalise setting up a deal on the system. The team is integral to being a last line of defence against potential fraud, so you ll learn how to identify signs for this and also have the skills and knowledge to check the legal documentation is correct We are keen to ensure people are cross-skilled, so as part of the role you will also learn the processes that precede your team which will include initial input onto internal system, obtaining external valuations, completing credit searches and analysing any supporting information received. You will also be given the opportunity to learn about other areas of the business and a development plan tailored to your needs and aspirations. Responsibilities as our New Business Coordinator: Providing a high level of service by ensuring all document requests are actioned within agreed SLA and through understanding what paperwork is needed on a deal-by-deal basis, raising and completing all documentation with accuracy and attention to detail. Being responsible for checking all documentation that comes in for pay-out and ensuring any issues are identified and sorted as swiftly as possible. Liaising and communicating with the relevant parties in an effective and clear manner to achieve this. Ensuring all data captured within the CMS is accurate and in line with GDPR. Ensuring communication between all areas of the business, in particular the Sales Support & Pay Out teams, is effectively maintained internally to promote a one team image externally and allow business functions to work well, for example maintaining an accurate cash flow and pipeline management. Carrying out delivery check calls to hirer s; be able to answer questions around the agreement that has been signed and also proactively ensure all contact details are obtained for future reference or any issues are sought to be resolved. Ensuring all compliance checks are completed in line with the company s policy, including all underwriting conditions have been met, verification of all new supplier bank details and Know Your Customer (KYC) checks are completed and recorded. What we are looking for in our ideal New Business Coordinator: Knowledge of Data Entry Knowledge of Microsoft Office Applications (Outlook, Word, Excel) Experience in customer Service Knowledge of documentation Communication skills There s no place quite like BFS and we re proud of that. It s all down to our colleagues - they make us the business with which every SME wants to partner. If you would like to join us, please click Apply today to be considered as our New Business Coordinator we would love to hear from you! We're absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the recruitment process. We reserve the right to close applications early. No agencies, please.
Mar 09, 2025
Full time
New Business Coordinator - Yeadon (Leeds) - Hybrid based. Bibby Financial Services have an exciting opportunity available for a reliable New Business Coordinator to join our team on a hybrid contract based in Yeadon (Leeds). You will join us on a full time, permanent basis and in return, you will receive a competitive salary of £24,000- £25,000 per annum, plus benefits. We ve supported small and medium-sized enterprises (SMEs) since 1982 and today we support more than 9000 businesses worldwide. We are proud to help businesses, both big and small to grow and thrive in domestic and international markets. Why us? We re in the business of relationships. Whether working together or supporting our clients, that s what makes us stand out from the crowd. We know our value lies in our brilliant people, It is fast-paced and varied, and we can handle it. We trust each other, take ownership, work flexibly, have fun and deliver for our clients every time. We empower our colleagues to be themselves and grow in the way they want we believe in them and celebrate their success. As our New Business Coordinator , we will reward you and your hard work with: Private healthcare for you and your family Company pension scheme Wide range of flexible benefits, such as gym membership, technology, or health assessments Access to an online wellbeing centre Range of discounts from many businesses 25 days holiday which increases with service and options to buy or sell more Electric Vehicle/Plug-in Hybrid Vehicle (EV/PHEV) scheme As a New Business Coordinator you will primarily carry out the processes and functions that take place once finance has been approved. This role will be part of a small team and it will be this team s responsibility to process all the documentation that is needed or that comes in to finalise setting up a deal on the system. The team is integral to being a last line of defence against potential fraud, so you ll learn how to identify signs for this and also have the skills and knowledge to check the legal documentation is correct We are keen to ensure people are cross-skilled, so as part of the role you will also learn the processes that precede your team which will include initial input onto internal system, obtaining external valuations, completing credit searches and analysing any supporting information received. You will also be given the opportunity to learn about other areas of the business and a development plan tailored to your needs and aspirations. Responsibilities as our New Business Coordinator: Providing a high level of service by ensuring all document requests are actioned within agreed SLA and through understanding what paperwork is needed on a deal-by-deal basis, raising and completing all documentation with accuracy and attention to detail. Being responsible for checking all documentation that comes in for pay-out and ensuring any issues are identified and sorted as swiftly as possible. Liaising and communicating with the relevant parties in an effective and clear manner to achieve this. Ensuring all data captured within the CMS is accurate and in line with GDPR. Ensuring communication between all areas of the business, in particular the Sales Support & Pay Out teams, is effectively maintained internally to promote a one team image externally and allow business functions to work well, for example maintaining an accurate cash flow and pipeline management. Carrying out delivery check calls to hirer s; be able to answer questions around the agreement that has been signed and also proactively ensure all contact details are obtained for future reference or any issues are sought to be resolved. Ensuring all compliance checks are completed in line with the company s policy, including all underwriting conditions have been met, verification of all new supplier bank details and Know Your Customer (KYC) checks are completed and recorded. What we are looking for in our ideal New Business Coordinator: Knowledge of Data Entry Knowledge of Microsoft Office Applications (Outlook, Word, Excel) Experience in customer Service Knowledge of documentation Communication skills There s no place quite like BFS and we re proud of that. It s all down to our colleagues - they make us the business with which every SME wants to partner. If you would like to join us, please click Apply today to be considered as our New Business Coordinator we would love to hear from you! We're absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the recruitment process. We reserve the right to close applications early. No agencies, please.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Supporting all of our BDO offices, our Property and Facilities team provides everything we need to guarantee our people a safe, efficient, and environmentally-friendly workplace. They ensure that all of our offices use the latest systems and services, enabling seamless collaboration and consistency across our firm. They play a key role in helping us to evolve - in terms of hardware and infrastructure - and they have a uniquely tangible effect on the offices they work with. As part of this forward-thinking and collaborative team, you'll travel to our offices across the UK to make sure BDO is a brilliant place to work - for your colleagues and for you. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. OVERVIEW To proactively, positively and actively participate as a member of the Property Team in delivering Property and Facilities Services to our internal and external clients. This includes: Assisting with reporting on Property Services as outlined in the Responsibilities Section below. Including maintaining and updating Processes, Standard Operating Procedures (SOP's), Service Level Agreements (SLA's), Key Performance Indicators (KPI's) & SharePoint. Coordinating & assisting with Compliance for all Statutory and Regulatory Legislation and associated Risk Management for areas of responsibility. Including Health & Safety, completion and review of Risk Register, Risk Assessments, Method Statements (RAMS) & Permits to Work (PTW). Proactively liaising and communicating with other members of the Property Team and associated BDO Business Areas while acting as Point of Contact (PoC) for all areas of responsibility, including landlord and sub-tenants. Liaising with and coordinating Suppliers and Contractors to Contract Terms & Conditions, SLA's & KPI's aligned with Processes & Standard Operating Procedures (SOP's). Assisting with Financial Planning and Budget Management and Invoicing for Areas of Responsibility resulting in Value for Money services aligned with the Business Manager. Supporting and covering other members of the Property Team when and where required. RESPONSIBILITIES Supporting & Assisting the Property Team: For all operational aspects of the services being delivered. Structuring & Maintaining SharePoint: To be the main Point of Contact (PoC) for SharePoint and its upkeep. Projects: Maintaining Record Drawings and Building Information to ensure that this is accurate & up-to-date. Moves & Changes: Assisting with Relocations and Move Management including Space Planning and Record Drawings. Furniture, Fixtures & Fittings: Maintaining an Inventory for Lifecycle and Strategic Spares / Replacement. Workstation & Room Reservation Systems: Assisting with Workstation & Room Systems & Updates. Helpdesk: Assist with System Reporting and Compiling Associated Performance Statistics. Business Continuity Plan (BCP): Providing input, adhering to and updating the plans. Landlord & Sub-Tenants Liaison: Communication & Liaison where required. Communication: Drafting and issuing appropriate communications and posting on various systems / sites. Continuous Improvement: Apply a Plan, Do, Check, Act (PDCA) Approach to all Activity Undertaken. REQUIREMENTS Experience in a similar front of house / client facing role. Previous experience of working within a high-profile corporate environment. Knowledge of facilities management processes (preferable). Previous experience in Health & Safety or willingness to undertake training. Confident communication skills. Recognises that different people require different approaches and adjusts style appropriately. Ability to adapt to new experiences including learning new skills or systems in order to provide help during busy periods. Use initiative to find tasks to complete and catch up on when in quiet periods. Pro-active and hands on - happy to support other team members. IT Skills, Outlook, Excel, Word. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 19, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Supporting all of our BDO offices, our Property and Facilities team provides everything we need to guarantee our people a safe, efficient, and environmentally-friendly workplace. They ensure that all of our offices use the latest systems and services, enabling seamless collaboration and consistency across our firm. They play a key role in helping us to evolve - in terms of hardware and infrastructure - and they have a uniquely tangible effect on the offices they work with. As part of this forward-thinking and collaborative team, you'll travel to our offices across the UK to make sure BDO is a brilliant place to work - for your colleagues and for you. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. OVERVIEW To proactively, positively and actively participate as a member of the Property Team in delivering Property and Facilities Services to our internal and external clients. This includes: Assisting with reporting on Property Services as outlined in the Responsibilities Section below. Including maintaining and updating Processes, Standard Operating Procedures (SOP's), Service Level Agreements (SLA's), Key Performance Indicators (KPI's) & SharePoint. Coordinating & assisting with Compliance for all Statutory and Regulatory Legislation and associated Risk Management for areas of responsibility. Including Health & Safety, completion and review of Risk Register, Risk Assessments, Method Statements (RAMS) & Permits to Work (PTW). Proactively liaising and communicating with other members of the Property Team and associated BDO Business Areas while acting as Point of Contact (PoC) for all areas of responsibility, including landlord and sub-tenants. Liaising with and coordinating Suppliers and Contractors to Contract Terms & Conditions, SLA's & KPI's aligned with Processes & Standard Operating Procedures (SOP's). Assisting with Financial Planning and Budget Management and Invoicing for Areas of Responsibility resulting in Value for Money services aligned with the Business Manager. Supporting and covering other members of the Property Team when and where required. RESPONSIBILITIES Supporting & Assisting the Property Team: For all operational aspects of the services being delivered. Structuring & Maintaining SharePoint: To be the main Point of Contact (PoC) for SharePoint and its upkeep. Projects: Maintaining Record Drawings and Building Information to ensure that this is accurate & up-to-date. Moves & Changes: Assisting with Relocations and Move Management including Space Planning and Record Drawings. Furniture, Fixtures & Fittings: Maintaining an Inventory for Lifecycle and Strategic Spares / Replacement. Workstation & Room Reservation Systems: Assisting with Workstation & Room Systems & Updates. Helpdesk: Assist with System Reporting and Compiling Associated Performance Statistics. Business Continuity Plan (BCP): Providing input, adhering to and updating the plans. Landlord & Sub-Tenants Liaison: Communication & Liaison where required. Communication: Drafting and issuing appropriate communications and posting on various systems / sites. Continuous Improvement: Apply a Plan, Do, Check, Act (PDCA) Approach to all Activity Undertaken. REQUIREMENTS Experience in a similar front of house / client facing role. Previous experience of working within a high-profile corporate environment. Knowledge of facilities management processes (preferable). Previous experience in Health & Safety or willingness to undertake training. Confident communication skills. Recognises that different people require different approaches and adjusts style appropriately. Ability to adapt to new experiences including learning new skills or systems in order to provide help during busy periods. Use initiative to find tasks to complete and catch up on when in quiet periods. Pro-active and hands on - happy to support other team members. IT Skills, Outlook, Excel, Word. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Do you have client relationship or sales experience within the education or public sectors? OR Are you a Bid Coordinator or Bid Manager, with public sector experience? Do you have people management experience or are you ready to take the step into management? Are you looking for a role working from home but still with great support? Are you looking to progress your career, building on your sales or bid experience to date? Do you live within an hour of Bedford , with your own transport? If so, our rapidly expanding client that works within the procurement and education sector is keen to hear from you! The company: Our client has grown significantly in the last 9 years, they provide a unique procurement framework for the public sector which includes providing IT related solutions for Schools, Universities, Colleges, Councils and the NHS. They have the ability to take care of all the compliance by streamlining the process, whilst dealing with over 200 pre-approved suppliers for their needs. This can include simple hardware requests through to complex IT Support for a multi-sited trust. The Role: Working remotely, you will be reporting to the Commercial Director, you will manage and lead a team of Account Managers who deal with multiple ICT procurement projects, tendering a wide range of technology goods and services through various procurement routes - dealing with schools, trusts and academies across the UK. The team will be dealing with incoming enquiries from a variety of organisations who have either been recommended or have identified my client offers exactly what they need - IT Hardware, IT Software or IT Services. The team leverages extensive experience in procurement, tendering, reviewing, benchmarking, and contract management to deliver effective and compliant ICT procurement solutions11. As a DfE-approved framework, our client is committed to providing first-class service to our education sector clients, helping them navigate the complexities of ICT procurement with ease and efficiency. Following a process, you will be delivering the best IT based solutions, using existing or new suppliers in order to provide what the client needs, whilst recommending any other products or services that may be relevant to the request. More detail: Contributing to the continuous review and improvement of the processes and procedures deployed across the team. Maintaining up-to-date and accurate records relating to orders and sales and providing regular and ad hoc reports, as requested. Developing and monitoring both individual and team performance standards in conjunction with the company objectives Conducting regular meetings with your team to discuss their progress, challenges, and personal well being Providing motivation, support and guidance to your team to ensure they are providing excellent service to their accounts Preparing and presenting reports on account performance, team progress, and client feedback to senior management. Supporting your manager and Directors by leading more complex procurement exercises and competitions. This is not a hard sales role at all, all incoming enquires are genuine - it is all about building relationships, supporting and leading the team. Being able to converse with a variety of clients over the phone and via video calls is key, this role is all about relationships and not hard sales at all. Whilst the role is fully remote there are monthly meetings in Bedford as well as scheduled socials! The Person: The ideal candidate will have 1-3 years sales and customer relationship experience. - exposure to the Education or Public Sectors will be essential. Previous people management or team leader experience - or ready to take the next step. Experience of dealing with tenders, mini competitions, bench marking or direct awards is highly desirable. You will be a driven and hungry go-getter, full of enthusiasm and ambition to develop your career and your team. CIPS qualification and/or a working knowledge of UK Public Procurement process and practice gained from previous experience desirable. Familiarity with procurement workflows, compliance requirements, and the ability to tailor software solutions to meet those needs. You will be managing a talented Customer Engagement Team, with excellent training and support available, from day one! Working hours are flexible, typically 8 hours per day between 8:30am - 5:30pm, Monday to Friday. Our client is offering a great opportunity to grow within their business, their offering is unique in the marketplace and they are a very friendly and caring organisation to work for. The starting salary for this role will be 40,000, plus company bonus which can be as much as 4,000 per annum, plus benefits and genuine career advancement. If you have the skills we are looking for and live within an hour of Bedford, APPLY NOW in complete confidence or contact Dominic Quirke at Advancing People directly. Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Feb 18, 2025
Full time
Do you have client relationship or sales experience within the education or public sectors? OR Are you a Bid Coordinator or Bid Manager, with public sector experience? Do you have people management experience or are you ready to take the step into management? Are you looking for a role working from home but still with great support? Are you looking to progress your career, building on your sales or bid experience to date? Do you live within an hour of Bedford , with your own transport? If so, our rapidly expanding client that works within the procurement and education sector is keen to hear from you! The company: Our client has grown significantly in the last 9 years, they provide a unique procurement framework for the public sector which includes providing IT related solutions for Schools, Universities, Colleges, Councils and the NHS. They have the ability to take care of all the compliance by streamlining the process, whilst dealing with over 200 pre-approved suppliers for their needs. This can include simple hardware requests through to complex IT Support for a multi-sited trust. The Role: Working remotely, you will be reporting to the Commercial Director, you will manage and lead a team of Account Managers who deal with multiple ICT procurement projects, tendering a wide range of technology goods and services through various procurement routes - dealing with schools, trusts and academies across the UK. The team will be dealing with incoming enquiries from a variety of organisations who have either been recommended or have identified my client offers exactly what they need - IT Hardware, IT Software or IT Services. The team leverages extensive experience in procurement, tendering, reviewing, benchmarking, and contract management to deliver effective and compliant ICT procurement solutions11. As a DfE-approved framework, our client is committed to providing first-class service to our education sector clients, helping them navigate the complexities of ICT procurement with ease and efficiency. Following a process, you will be delivering the best IT based solutions, using existing or new suppliers in order to provide what the client needs, whilst recommending any other products or services that may be relevant to the request. More detail: Contributing to the continuous review and improvement of the processes and procedures deployed across the team. Maintaining up-to-date and accurate records relating to orders and sales and providing regular and ad hoc reports, as requested. Developing and monitoring both individual and team performance standards in conjunction with the company objectives Conducting regular meetings with your team to discuss their progress, challenges, and personal well being Providing motivation, support and guidance to your team to ensure they are providing excellent service to their accounts Preparing and presenting reports on account performance, team progress, and client feedback to senior management. Supporting your manager and Directors by leading more complex procurement exercises and competitions. This is not a hard sales role at all, all incoming enquires are genuine - it is all about building relationships, supporting and leading the team. Being able to converse with a variety of clients over the phone and via video calls is key, this role is all about relationships and not hard sales at all. Whilst the role is fully remote there are monthly meetings in Bedford as well as scheduled socials! The Person: The ideal candidate will have 1-3 years sales and customer relationship experience. - exposure to the Education or Public Sectors will be essential. Previous people management or team leader experience - or ready to take the next step. Experience of dealing with tenders, mini competitions, bench marking or direct awards is highly desirable. You will be a driven and hungry go-getter, full of enthusiasm and ambition to develop your career and your team. CIPS qualification and/or a working knowledge of UK Public Procurement process and practice gained from previous experience desirable. Familiarity with procurement workflows, compliance requirements, and the ability to tailor software solutions to meet those needs. You will be managing a talented Customer Engagement Team, with excellent training and support available, from day one! Working hours are flexible, typically 8 hours per day between 8:30am - 5:30pm, Monday to Friday. Our client is offering a great opportunity to grow within their business, their offering is unique in the marketplace and they are a very friendly and caring organisation to work for. The starting salary for this role will be 40,000, plus company bonus which can be as much as 4,000 per annum, plus benefits and genuine career advancement. If you have the skills we are looking for and live within an hour of Bedford, APPLY NOW in complete confidence or contact Dominic Quirke at Advancing People directly. Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Role Introduction / Overview: The Event Marketing Roadshow Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval. What you'll do Provides roadshow services to all of the Citi businesses or divisions the Roadshow Group supports. Manages complex logistics within the Global Event Marketing function. Leads projects and manages workload distribution as a team lead. Provides expertise to business; directs projects and may assist in the development of objectives, strategies, and program content, including marketing element. Coordinates travel for lead-managed debt & equity roadshows. Researches and arranges complex travel logistics which includes flights, trains, ground transportation, hotels, and charters (if applicable) for Bankers and high-level clients. Works with Citi flight to obtain charter quotes (if applicable) and book charters. Partners with meeting coordinators in the US as well as other regions, travel agents, Bankers, support staff, clients, and their assistants to ensure that the most efficient level of service is achieved and roadshow runs smoothly. Ensures roadshow itinerary is updated and distributed by e-mail and sent to hotels daily to all key participants. Manages all changes to flights, hotels, ground, and charters while the roadshow is in progress. Communicates with meeting coordinators to manage any time constraints in schedule to ensure clients get to all meetings in a timely manner. Reviews all travel itineraries and enters all confirmation numbers in schedule. Performs other duties as required. Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency, as well as effectively supervising the activity of others and creating accountability with those who fail to maintain these standards. Qualifications: Seasoned roadshows professional with experience in coordinating and handling logistics across different types of roadshows. Must possess client relationship management skills with proven success in being customer-focused. Excellent time management skills to handle projects that have long and short lead times. Knowledge of roadshow trends that affect the financial services industry and Citi clients; read financial and marketing publications; keep current on cultural events and restaurant reviews to ensure ideas are innovative. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well, and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure. A discretional annual performance-related bonus. Private medical insurance packages to suit your personal circumstances. Employee Assistance Program. Pension Plan. Paid Parental Leave. Special discounts for employees, family, and friends. Access to an array of learning and development resources. Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Marketing Job Family: Sponsorship, Promotion, and Special Events Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ('Citi') invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the ' EEO is the Law ' poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Feb 08, 2025
Full time
Role Introduction / Overview: The Event Marketing Roadshow Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval. What you'll do Provides roadshow services to all of the Citi businesses or divisions the Roadshow Group supports. Manages complex logistics within the Global Event Marketing function. Leads projects and manages workload distribution as a team lead. Provides expertise to business; directs projects and may assist in the development of objectives, strategies, and program content, including marketing element. Coordinates travel for lead-managed debt & equity roadshows. Researches and arranges complex travel logistics which includes flights, trains, ground transportation, hotels, and charters (if applicable) for Bankers and high-level clients. Works with Citi flight to obtain charter quotes (if applicable) and book charters. Partners with meeting coordinators in the US as well as other regions, travel agents, Bankers, support staff, clients, and their assistants to ensure that the most efficient level of service is achieved and roadshow runs smoothly. Ensures roadshow itinerary is updated and distributed by e-mail and sent to hotels daily to all key participants. Manages all changes to flights, hotels, ground, and charters while the roadshow is in progress. Communicates with meeting coordinators to manage any time constraints in schedule to ensure clients get to all meetings in a timely manner. Reviews all travel itineraries and enters all confirmation numbers in schedule. Performs other duties as required. Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency, as well as effectively supervising the activity of others and creating accountability with those who fail to maintain these standards. Qualifications: Seasoned roadshows professional with experience in coordinating and handling logistics across different types of roadshows. Must possess client relationship management skills with proven success in being customer-focused. Excellent time management skills to handle projects that have long and short lead times. Knowledge of roadshow trends that affect the financial services industry and Citi clients; read financial and marketing publications; keep current on cultural events and restaurant reviews to ensure ideas are innovative. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well, and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure. A discretional annual performance-related bonus. Private medical insurance packages to suit your personal circumstances. Employee Assistance Program. Pension Plan. Paid Parental Leave. Special discounts for employees, family, and friends. Access to an array of learning and development resources. Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Marketing Job Family: Sponsorship, Promotion, and Special Events Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ('Citi') invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the ' EEO is the Law ' poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Finance Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview Citi's Legal Entity & Booking Model Governance (LE & BM) Team has responsibility to oversee and govern how Citi organises and utilises its legal entities across its global footprint. The LE & BM Team is comprised of the Legal Entity Governance and Booking Model Management teams. The Legal Entity Governance team manages and maintains information to support Citi's regulatory and financial reporting as well as supporting fiduciary responsibilities related to the governance of legal entities; including processes, controls, data, and systems related to the lifecycle of all of Citi's legal entities. To support Citi's Recovery and Resolution Planning, the team ensures Citi maintains a resolvable and efficient legal entity structure through simplification and optimisation efforts and coordinates a Virtual Data Room process which collects documents to support Citi's resolution capabilities. The Booking Model Management team focuses on creating and monitoring Citi's end-to-end booking practices while developing a global framework, standard, and governance across all products and Material Legal Entities (MLE). The framework requires that businesses follow the requirements of Citi's Booking Model Policy for the design of their booking models and practices, validate that proposed booking practices comply with a set of principles, apply appropriate execution controls to ensure compliance by utilising Citi's governance framework for controls, monitoring, and escalation. What you'll do Partnering with business lines in aggregating, synthesising, monitoring, and advising of global booking practices, processes, and controls. Participate in the new activity approval process for certain business lines and clusters. Coordinating the booking practices documentation process for certain business lines and legal entities and carrying out review and challenge. Monitoring of effectiveness and appropriateness of business line booking model controls and continue to drive for improvement. Partnering with the Principle Coordinators to monitor effectiveness of booking model principles and continue to drive for improvement. Perform data gathering, analytics and insight generation, to create high quality analytics for Booking Model. Support Citi's and CBNA's Recovery and Resolution documentation efforts to meet regulatory expectations by strategically partnering with other functions, accountable executives and the central recovery and resolution team. Supporting the team with data gathering, analytics and insight generation, to create high quality analytics for Booking Model, including booking pattern monitoring process and follow up with business for escalations. Analysing, and driving booking optimization/opportunities for the business lines. Partnering in transformation initiatives to improve governance, monitoring controls and adherence to booking model principles through transformation initiatives. Partnering with the Legal Entity & Booking Model Governance team on wider initiatives that are BAU/Ad-hoc projects. What we'll need from you Experience in Financial Services preferred. High proficiency in Microsoft Office products. Ability to partner with other functions to drive the design and implementation of new and improved booking practices and controls. Knowledge of Citi's business lines and products, particularly in capital markets and wholesale products. Ability to influence and communicate effectively, both written and verbal, across Citi functions and clusters. The Individual should be analytical, flexible, team-oriented, have good interpersonal, communication, and follow-up skills with strong attention to detail and ability to multi-task with proven ability to distil complex ideas into simple messages. Good audit instincts and ability to apply independent judgment to historical business practices and ability and willingness to challenge the status quo. A self-starter with the ability to independently manage work and drive multiple deliverables concurrently. Experience with process re-engineering / process improvement is helpful but not required. Ability to quickly create and deliver concise, informative executive summaries for senior management. Bachelor's Degree/University degree or equivalent experience. Master's degree preferred. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure. A discretional annual performance related bonus. Private medical insurance packages to suit your personal circumstances. Employee Assistance Programme. Pension Plan. Paid Parental Leave. Special discounts for employees, family, and friends. Access to an array of learning and development resources. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Finance Job Family: Financial Reporting Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting .
Feb 07, 2025
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Finance Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview Citi's Legal Entity & Booking Model Governance (LE & BM) Team has responsibility to oversee and govern how Citi organises and utilises its legal entities across its global footprint. The LE & BM Team is comprised of the Legal Entity Governance and Booking Model Management teams. The Legal Entity Governance team manages and maintains information to support Citi's regulatory and financial reporting as well as supporting fiduciary responsibilities related to the governance of legal entities; including processes, controls, data, and systems related to the lifecycle of all of Citi's legal entities. To support Citi's Recovery and Resolution Planning, the team ensures Citi maintains a resolvable and efficient legal entity structure through simplification and optimisation efforts and coordinates a Virtual Data Room process which collects documents to support Citi's resolution capabilities. The Booking Model Management team focuses on creating and monitoring Citi's end-to-end booking practices while developing a global framework, standard, and governance across all products and Material Legal Entities (MLE). The framework requires that businesses follow the requirements of Citi's Booking Model Policy for the design of their booking models and practices, validate that proposed booking practices comply with a set of principles, apply appropriate execution controls to ensure compliance by utilising Citi's governance framework for controls, monitoring, and escalation. What you'll do Partnering with business lines in aggregating, synthesising, monitoring, and advising of global booking practices, processes, and controls. Participate in the new activity approval process for certain business lines and clusters. Coordinating the booking practices documentation process for certain business lines and legal entities and carrying out review and challenge. Monitoring of effectiveness and appropriateness of business line booking model controls and continue to drive for improvement. Partnering with the Principle Coordinators to monitor effectiveness of booking model principles and continue to drive for improvement. Perform data gathering, analytics and insight generation, to create high quality analytics for Booking Model. Support Citi's and CBNA's Recovery and Resolution documentation efforts to meet regulatory expectations by strategically partnering with other functions, accountable executives and the central recovery and resolution team. Supporting the team with data gathering, analytics and insight generation, to create high quality analytics for Booking Model, including booking pattern monitoring process and follow up with business for escalations. Analysing, and driving booking optimization/opportunities for the business lines. Partnering in transformation initiatives to improve governance, monitoring controls and adherence to booking model principles through transformation initiatives. Partnering with the Legal Entity & Booking Model Governance team on wider initiatives that are BAU/Ad-hoc projects. What we'll need from you Experience in Financial Services preferred. High proficiency in Microsoft Office products. Ability to partner with other functions to drive the design and implementation of new and improved booking practices and controls. Knowledge of Citi's business lines and products, particularly in capital markets and wholesale products. Ability to influence and communicate effectively, both written and verbal, across Citi functions and clusters. The Individual should be analytical, flexible, team-oriented, have good interpersonal, communication, and follow-up skills with strong attention to detail and ability to multi-task with proven ability to distil complex ideas into simple messages. Good audit instincts and ability to apply independent judgment to historical business practices and ability and willingness to challenge the status quo. A self-starter with the ability to independently manage work and drive multiple deliverables concurrently. Experience with process re-engineering / process improvement is helpful but not required. Ability to quickly create and deliver concise, informative executive summaries for senior management. Bachelor's Degree/University degree or equivalent experience. Master's degree preferred. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure. A discretional annual performance related bonus. Private medical insurance packages to suit your personal circumstances. Employee Assistance Programme. Pension Plan. Paid Parental Leave. Special discounts for employees, family, and friends. Access to an array of learning and development resources. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Finance Job Family: Financial Reporting Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting .
We bring out the best in each other Technical Process Co- Ordinator/ Technologist - Meals London (Abbeydale Site) Salary - Competitive Benefits include - A stakeholder pension scheme Personal accident Insurance Free independent mortgage advice Bakkavor Meals London -Abbeydale ( site based) Monday - Friday 9.30am - 6pm Contract Type - Permanent Why join us? We're a family and that's what families do. We champion each other, support each other and help each other to grow and improve. A place of safety, stability and belonging, we put a protective arm around everyone and, when we see talent or potential, we give it a leg up. Finding ways for everyone, whatever their circumstances or background, to develop, progress and become the best they can be What we do. This particular role is at our Bakkavor Meals site in Park Royal - West London. Split across 3 factories and 1 distribution centre. The factories make chilled ready meals, houmous dips, deli products & savoury accompaniments and employs over 2,000 people. About the role. Amazing role to learn and develop knowledge on how to manage and maintain food manufacturers food safety and legal systems as well as compliance to customer codes of practice. About you. Managing site HACCP system Completing process and allergen validations Completing allergen risk assessments Supporting with factory launches Export systems for outbound Carry out generic and group based risk assessments, complete and maintain all relevant HACCP documentation ensuring cross site compatibility where appropriate Perform all initial process validation studies. Plan and manage ongoing annual validations Plan and carry out process audits to verify output from accountabilities 1, 2, 3 are correctly and affectively implemented Undertake project work as directed by the Technical Manager or Quality Assurance Manager designed to understand raw materials or processes to improve product quality and safety. To collate, maintain and trend data required by the Quality Management system e.g. nutritional testing, GMP audits, taste panel results etc. Generate and maintain factory required documentation. HACCP certification to level 3 or an equivalent food related Degree Training or practical experience on allergen management Training and practical experience in the use of data loggers (programming, downloading data and data interpretations What you'll receive. As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: A stakeholder pension scheme Personal accident Insurance Free independent mortgage advice Employee assistance programme A range of voluntary benefits Holiday purchase scheme Additional life assurance Dental & hospital cash plans Discounted tutoring for children Access to financial learning tools Affordable loans via your salary Proud to be and loyal service awards. Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! Find out more and apply.
Feb 07, 2025
Full time
We bring out the best in each other Technical Process Co- Ordinator/ Technologist - Meals London (Abbeydale Site) Salary - Competitive Benefits include - A stakeholder pension scheme Personal accident Insurance Free independent mortgage advice Bakkavor Meals London -Abbeydale ( site based) Monday - Friday 9.30am - 6pm Contract Type - Permanent Why join us? We're a family and that's what families do. We champion each other, support each other and help each other to grow and improve. A place of safety, stability and belonging, we put a protective arm around everyone and, when we see talent or potential, we give it a leg up. Finding ways for everyone, whatever their circumstances or background, to develop, progress and become the best they can be What we do. This particular role is at our Bakkavor Meals site in Park Royal - West London. Split across 3 factories and 1 distribution centre. The factories make chilled ready meals, houmous dips, deli products & savoury accompaniments and employs over 2,000 people. About the role. Amazing role to learn and develop knowledge on how to manage and maintain food manufacturers food safety and legal systems as well as compliance to customer codes of practice. About you. Managing site HACCP system Completing process and allergen validations Completing allergen risk assessments Supporting with factory launches Export systems for outbound Carry out generic and group based risk assessments, complete and maintain all relevant HACCP documentation ensuring cross site compatibility where appropriate Perform all initial process validation studies. Plan and manage ongoing annual validations Plan and carry out process audits to verify output from accountabilities 1, 2, 3 are correctly and affectively implemented Undertake project work as directed by the Technical Manager or Quality Assurance Manager designed to understand raw materials or processes to improve product quality and safety. To collate, maintain and trend data required by the Quality Management system e.g. nutritional testing, GMP audits, taste panel results etc. Generate and maintain factory required documentation. HACCP certification to level 3 or an equivalent food related Degree Training or practical experience on allergen management Training and practical experience in the use of data loggers (programming, downloading data and data interpretations What you'll receive. As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: A stakeholder pension scheme Personal accident Insurance Free independent mortgage advice Employee assistance programme A range of voluntary benefits Holiday purchase scheme Additional life assurance Dental & hospital cash plans Discounted tutoring for children Access to financial learning tools Affordable loans via your salary Proud to be and loyal service awards. Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! Find out more and apply.
Catch 22 are seeking an experienced Maintenance Coordinator to support a Facilities Management organisation in managing estate maintenance and compliance on healthcare contracts. This role is based in Leeds and is ideal for someone with a strong background in building maintenance services with knowledge in compliance management, and estate operations who is looking for an office based position. Key Responsibilities Ensure estate maintenance activities are delivered to a high standard and remain fully compliant. Manage compliance records and contribute to quarterly assurance reporting. Assist with energy management, utility monitoring, and cost-saving initiatives. Liaise with external organisations regarding building maintenance and statutory compliance. Support capital projects, including space preparation and team relocations. Work closely with finance teams to ensure accurate procurement and expenditure processes. Collaborate with internal teams to enhance estate services. Assist in reviewing policies and risk assessments. Travel to meetings to other office locations, primarily within North England Ideal Candidate: Previous hands on experience in a building maintenance role and/or Level 3 Qualification/apprenticeship in Hard FM bias Proven experience in hard FM - planned and reactive maintenance services. Strong compliance management experience. Full UK driving licence and own transport. Excellent IT, communication, and organisational skills. Ability to work independently and as part of a team. Flexible approach to working hours. IOSH/NEBOSH qualifications would be desirable Must be able to undertake an DBS check Benefits Salary up to £35,000 + company bonus. Permanent Contract 37.5 hours per week, Monday - Friday, 8:30 am - 5:00 pm (With some flexibility needed) Occasional remote working after probation 25 days holiday + Bank Holidays Pension scheme. Excellent benefits package, including profit shares, staff discounts and retail schemes, Bike-to-Work and Technology schemes, paid parental leave and sickness absence schemes, and excellent learning & development opportunities. If you are interested in this role as Maintenance Coordinator, please apply or get in touch with Laura on (phone number removed) or email (url removed)
Feb 01, 2025
Full time
Catch 22 are seeking an experienced Maintenance Coordinator to support a Facilities Management organisation in managing estate maintenance and compliance on healthcare contracts. This role is based in Leeds and is ideal for someone with a strong background in building maintenance services with knowledge in compliance management, and estate operations who is looking for an office based position. Key Responsibilities Ensure estate maintenance activities are delivered to a high standard and remain fully compliant. Manage compliance records and contribute to quarterly assurance reporting. Assist with energy management, utility monitoring, and cost-saving initiatives. Liaise with external organisations regarding building maintenance and statutory compliance. Support capital projects, including space preparation and team relocations. Work closely with finance teams to ensure accurate procurement and expenditure processes. Collaborate with internal teams to enhance estate services. Assist in reviewing policies and risk assessments. Travel to meetings to other office locations, primarily within North England Ideal Candidate: Previous hands on experience in a building maintenance role and/or Level 3 Qualification/apprenticeship in Hard FM bias Proven experience in hard FM - planned and reactive maintenance services. Strong compliance management experience. Full UK driving licence and own transport. Excellent IT, communication, and organisational skills. Ability to work independently and as part of a team. Flexible approach to working hours. IOSH/NEBOSH qualifications would be desirable Must be able to undertake an DBS check Benefits Salary up to £35,000 + company bonus. Permanent Contract 37.5 hours per week, Monday - Friday, 8:30 am - 5:00 pm (With some flexibility needed) Occasional remote working after probation 25 days holiday + Bank Holidays Pension scheme. Excellent benefits package, including profit shares, staff discounts and retail schemes, Bike-to-Work and Technology schemes, paid parental leave and sickness absence schemes, and excellent learning & development opportunities. If you are interested in this role as Maintenance Coordinator, please apply or get in touch with Laura on (phone number removed) or email (url removed)
Onsite Coordinator Bank Partners (part of Acacium Group) London, Euston, NW1 2BU £21,607 basic salary + Company benefits Monday - Friday (37.5 per week) Shift Patterns: 8:30am - 4:30pm / 9am - 5pm Unlock your potential: Are you hardworking, organised and passionate about people? Do you thrive off delivering exceptional levels of customer service and work well in a team-orientated environment? Due to business growth, we have an exciting job opportunity for a Onsite Coordinator to join the team. The team are dedicated to delivering a first-class customer experience and work collaboratively to achieve fantastic results! You will put customer service at the heart of everything you do whilst managing the day-to-day activity of our staffing system. Bank Partners (part of Acacium Group) are an established, reputable multi-award-winning business who provide high-quality, independent staffing and services to some of the largest trusts in the NHS. We work in partnership with each of our trusts to ensure we support staff shortages across the wards, seamlessly and efficiently. Our highly skilled healthcare professionals work with us because we're able to offer them opportunities at some of the most prestigious NHS and NHS Foundation Trusts in the UK. A career with Bank Partners offers endless opportunities and career development within a global organisation. We put people at the heart of everything we do and each and every one of our employees plays an important part in our success. Every day you will Ensure a professional and dedicated service is provided to candidates Manage with onsite queries from Bank workers and clients via telephone and visiting the onsite office Ensure all candidate compliance is checked and updated Assist the Bank Business Partner with contract administration and any other support Provide weekly updates and escalate any issues to the Bank Business Partner Manage all internal and external job posting What's in it for you? We love exceptional people, and in return, we offer an exciting place to work, with a wide range of benefits, rewards and opportunities to grow your career, including: Dedication to developing you and your career- we can give you the tools, guidance and support you need to be successful in your career Progression and development opportunities across a global organisation with 27 different brands Flexible working model with opportunities to work from home Workplace pension scheme Gym Flex- discounted gym memberships, UK-wide! Regular events and incentives Discounted Tastecard membership Reward Portal, offering discounts on shops, restaurants and bars Free flu vaccinations Cycle to Work scheme Health Assessments and Dental Insurance Life Assurance, Critical Illness Cover and Private Medical Insurance Annual company holiday for top performers Join us and make a difference! If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is a global healthcare solutions partner offering staffing, managed services and innovative delivery models to health and social care systems and the life sciences industry. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner. We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence. Join us and play a key part of shaping the future of society and improving people's lives! To thrive in this role, you must ideally have Previous experience in customer service Excellent communication and interpersonal skills Have a high attention to detail Proficient IT skills and experience with MS Office packages We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First . We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.
Dec 16, 2022
Full time
Onsite Coordinator Bank Partners (part of Acacium Group) London, Euston, NW1 2BU £21,607 basic salary + Company benefits Monday - Friday (37.5 per week) Shift Patterns: 8:30am - 4:30pm / 9am - 5pm Unlock your potential: Are you hardworking, organised and passionate about people? Do you thrive off delivering exceptional levels of customer service and work well in a team-orientated environment? Due to business growth, we have an exciting job opportunity for a Onsite Coordinator to join the team. The team are dedicated to delivering a first-class customer experience and work collaboratively to achieve fantastic results! You will put customer service at the heart of everything you do whilst managing the day-to-day activity of our staffing system. Bank Partners (part of Acacium Group) are an established, reputable multi-award-winning business who provide high-quality, independent staffing and services to some of the largest trusts in the NHS. We work in partnership with each of our trusts to ensure we support staff shortages across the wards, seamlessly and efficiently. Our highly skilled healthcare professionals work with us because we're able to offer them opportunities at some of the most prestigious NHS and NHS Foundation Trusts in the UK. A career with Bank Partners offers endless opportunities and career development within a global organisation. We put people at the heart of everything we do and each and every one of our employees plays an important part in our success. Every day you will Ensure a professional and dedicated service is provided to candidates Manage with onsite queries from Bank workers and clients via telephone and visiting the onsite office Ensure all candidate compliance is checked and updated Assist the Bank Business Partner with contract administration and any other support Provide weekly updates and escalate any issues to the Bank Business Partner Manage all internal and external job posting What's in it for you? We love exceptional people, and in return, we offer an exciting place to work, with a wide range of benefits, rewards and opportunities to grow your career, including: Dedication to developing you and your career- we can give you the tools, guidance and support you need to be successful in your career Progression and development opportunities across a global organisation with 27 different brands Flexible working model with opportunities to work from home Workplace pension scheme Gym Flex- discounted gym memberships, UK-wide! Regular events and incentives Discounted Tastecard membership Reward Portal, offering discounts on shops, restaurants and bars Free flu vaccinations Cycle to Work scheme Health Assessments and Dental Insurance Life Assurance, Critical Illness Cover and Private Medical Insurance Annual company holiday for top performers Join us and make a difference! If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is a global healthcare solutions partner offering staffing, managed services and innovative delivery models to health and social care systems and the life sciences industry. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner. We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence. Join us and play a key part of shaping the future of society and improving people's lives! To thrive in this role, you must ideally have Previous experience in customer service Excellent communication and interpersonal skills Have a high attention to detail Proficient IT skills and experience with MS Office packages We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First . We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.
Reference No 27023 Job Title Operations Coordinator, Hungerford Type Permanent Salary Range Competitive Division Residential Sub Division Country Business Department Hungerford () Location Hungerford Knight Frank is looking to hire an Operations Coordinator to assist the Sales Team in their Hungerford offce. Established in 1896, Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors. Headquartered in London, Knight Frank has more than 15,000 people operating from over 500 offices across 58 countries. These figures include Newmark Grubb Knight Frank in the Americas, and Douglas Elliman Fine Homes in the USA. We are an independent consultancy with a partnership culture that puts our clients first. We provide market-leading advice and transaction support to investors, corporates and homeowners for their personal and business property needs. We back this up with industry-leading technology and market research. Responsibilities Customer Experience Provide an exceptional internal and external customer experience in every interaction Assist in answering incoming calls Maintain a tidy office and reception area Assist Department Head with implementation of Customer Experience initiatives Drive net promotor scores through customer journey improvement initiatives Refer clients to a wide range of KF services including Commercial and the Global network Sales Administration Work with Operations teams to provide a high level of support within agreed timeframes to Office Head, office team and other departments within the region: Property listings: Create new property activity records Order land registry title checks Register new instructions Create template letters and forms Best Practice Manage CDD process for clients and counterparties Deliver and adhere to all internal and external compliance & best practise measures and procedures Liaise with clients to obtain necessary documents prior to marketing Ensure correct naming conventions are used on all property files G:drive organisation and maintenance Ensure office compliance and drive audit pass rate improvements Accounts: Accurate generation of sales invoices Ensure accurate records are maintained on all reports Reconcile figures monthly (Country Only) General: Prepare reports for weekly and monthly meetings, MBOs and ad hoc requirements Be a trouble shooter with system processes and procedures Carry out monthly reporting to assist with performance monitoring Mentor new business support team members Demonstrate high competence in all KF systems (Working Life, Hub, Global Life, Power BI, Audit centre, etc.) Local Marketing Create mailers, property brochures, window cards and pitching materials Arrange and upload EPCs, photos and floorplans Update property listings Use of internal systems to search and download imagery Oversee look and feel of office in line with central guidelines Supply imagery and property information for regional publications and central marketing campaigns working alongside your Marketing Senior Operations Coordinator when necessary Assist with meeting marketing deadlines Display knowledge of GDPR regulations Adherence of KF marketing, PR and social media guidelines HSE and Information Security Display knowledge of ISO regulations and implement in office Set and implement annual sustainability targets with the assistance of your HSE Senior Operations Coordinator Ensure all necessary safety checks are completed and logged Ensure all new starters are aware & sent the health and safety protocols and relevant risk assessment Advise teams on office/information security best practice Ensure clear desk & clear screen policies are followed Follow storage & archive protocols Ensure confidential files are treated correctly Liaise & raise security incidents or weaknesses with the Security Analyst Display knowledge of GDPR regulations Operations Department accounts: Code office invoices Monitor management reporting Ensure accurate performance management records and reports are maintained Assist team with submission of expenses if required Manage petty cash Submit Saturday staff timesheets Facilities: Manage office facilities Arrange works/contractors when required Upkeep and maintain office equipment/IT hardware Order stationery and hardware as required Assist with office refurbishment or relocation programmes Professional experience and personal skills profile Particular Aptitudes/Skills Required 2 years+ experience in a similar operations, administration or secretarial role preferred Proficient with Microsoft office packages Flexibility, adaptability and a co-operative attitude Calm under pressure Excellent standard of English grammar and spelling Diligent and efficient Strong attention to detail Self-motivated Team player There is an expectation to work one Saturday per month as part of a rota with the rest of the team.
Dec 07, 2022
Full time
Reference No 27023 Job Title Operations Coordinator, Hungerford Type Permanent Salary Range Competitive Division Residential Sub Division Country Business Department Hungerford () Location Hungerford Knight Frank is looking to hire an Operations Coordinator to assist the Sales Team in their Hungerford offce. Established in 1896, Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors. Headquartered in London, Knight Frank has more than 15,000 people operating from over 500 offices across 58 countries. These figures include Newmark Grubb Knight Frank in the Americas, and Douglas Elliman Fine Homes in the USA. We are an independent consultancy with a partnership culture that puts our clients first. We provide market-leading advice and transaction support to investors, corporates and homeowners for their personal and business property needs. We back this up with industry-leading technology and market research. Responsibilities Customer Experience Provide an exceptional internal and external customer experience in every interaction Assist in answering incoming calls Maintain a tidy office and reception area Assist Department Head with implementation of Customer Experience initiatives Drive net promotor scores through customer journey improvement initiatives Refer clients to a wide range of KF services including Commercial and the Global network Sales Administration Work with Operations teams to provide a high level of support within agreed timeframes to Office Head, office team and other departments within the region: Property listings: Create new property activity records Order land registry title checks Register new instructions Create template letters and forms Best Practice Manage CDD process for clients and counterparties Deliver and adhere to all internal and external compliance & best practise measures and procedures Liaise with clients to obtain necessary documents prior to marketing Ensure correct naming conventions are used on all property files G:drive organisation and maintenance Ensure office compliance and drive audit pass rate improvements Accounts: Accurate generation of sales invoices Ensure accurate records are maintained on all reports Reconcile figures monthly (Country Only) General: Prepare reports for weekly and monthly meetings, MBOs and ad hoc requirements Be a trouble shooter with system processes and procedures Carry out monthly reporting to assist with performance monitoring Mentor new business support team members Demonstrate high competence in all KF systems (Working Life, Hub, Global Life, Power BI, Audit centre, etc.) Local Marketing Create mailers, property brochures, window cards and pitching materials Arrange and upload EPCs, photos and floorplans Update property listings Use of internal systems to search and download imagery Oversee look and feel of office in line with central guidelines Supply imagery and property information for regional publications and central marketing campaigns working alongside your Marketing Senior Operations Coordinator when necessary Assist with meeting marketing deadlines Display knowledge of GDPR regulations Adherence of KF marketing, PR and social media guidelines HSE and Information Security Display knowledge of ISO regulations and implement in office Set and implement annual sustainability targets with the assistance of your HSE Senior Operations Coordinator Ensure all necessary safety checks are completed and logged Ensure all new starters are aware & sent the health and safety protocols and relevant risk assessment Advise teams on office/information security best practice Ensure clear desk & clear screen policies are followed Follow storage & archive protocols Ensure confidential files are treated correctly Liaise & raise security incidents or weaknesses with the Security Analyst Display knowledge of GDPR regulations Operations Department accounts: Code office invoices Monitor management reporting Ensure accurate performance management records and reports are maintained Assist team with submission of expenses if required Manage petty cash Submit Saturday staff timesheets Facilities: Manage office facilities Arrange works/contractors when required Upkeep and maintain office equipment/IT hardware Order stationery and hardware as required Assist with office refurbishment or relocation programmes Professional experience and personal skills profile Particular Aptitudes/Skills Required 2 years+ experience in a similar operations, administration or secretarial role preferred Proficient with Microsoft office packages Flexibility, adaptability and a co-operative attitude Calm under pressure Excellent standard of English grammar and spelling Diligent and efficient Strong attention to detail Self-motivated Team player There is an expectation to work one Saturday per month as part of a rota with the rest of the team.
Human Resources Business Partner Team: Human Resources Reports to: Global Director of HR Business Partnering Purpose of job The HRBP team has responsibility for the day-to-day operations of all legal staff, from Paralegal to Partner, across the relevant fee-earning departments. As a team we support and enable the business to manage change and assist our people in delivering the Firmwide strategy. We do this by having a constant desire to meet the ever changing needs of the business and its people, a dedication to outstanding client service and a determination to act as a cohesive team in everything that we do. This role will act as the primary contact for the dedicated client base and assume day-to-day ownership for those dedicated areas. The individual will provide advice and guidance on a number of HR issues. What's in it for you? This role provides the opportunity to hold responsibility for running the day-to-day operations with Corporate and Finance Transactions (UK). There is also the opportunity to get involved in key HR projects. There is an excellent training programme in place. Key responsibilities Business Planning • Understands the business, identifies challenges across your assigned Department. • Identifies creative solutions to resource planning and resourcing strategies. • Co-ordinates succession planning and talent management, including assessing pipeline of talent across multiple groups. • Co-ordinates the headcount budget process across their assigned Department, acts as a key contact for F&A and attends budget meetings where appropriate. Performance management & employee development • Work closely with the client groups to facilitate the performance review process and provide advice, guidance and training where necessary. • Provide advice and guidance to client group on managing poor performance and where appropriate attend meetings and ensure follow-up. • Manage the internal promotion process within client groups. • Lead on sensitive/complex departures including drawing up and negotiating on settlement agreements. • Provide advice on using the Career Development Framework and act as a champion. Compensation & remuneration • Co-ordinate the salary review process for your dedicated client groups: draft annual salary increases and bonuses (using market data); meet with senior partners in the client group to discuss and agree increases; and moderate increases across all client groups/departments. • Ensure salary data is accurately updated and maintained. Resourcing & induction • In conjunction with the Recruitment team, liaise with the client group to establish recruitment/resourcing needs. • Work with the HR Coordinator/Assistant to oversee the employee induction process and, where necessary, conduct individual induction meetings in accordance with the firm's induction process. Managing others • Delegate effectively to the HR Advisor, Coordinator and Assistant to ensure their workload is prioritised and managed, and deadlines are achieved. • Coach and develop junior members of the HR team. Employee Relations • Provide advice and guidance on employee relations issues e.g. disciplinary/grievance matters and performance issues. Where necessary, investigate matters and conduct meetings autonomously. • Oversee the coordination of all maternity, paternity and parental leave within the client groups and where necessary; provide advice and guidance to managers ensuring compliance with the firm's policy. • Oversee the coordination and management of all flexible working applications in line with the firm's policy and discuss requests with managers whilst considering the business needs. • Monitor and manage all sickness absence within dedicated client groups. When necessary discuss absence with managers and ensure follow-up with individuals. Work with Occupational Health where appropriate and liaise with insurers on GIP claims as appropriate. • Deal with welfare queries from staff and provide advice and information on the internal and external sources of support available. Ensure follow-up as appropriate. • Implement small restructuring and resourcing projects. Reporting • Maintain regular reports and generate other reports and statistics on request, making sure data is always up to date and accurate. Where necessary analyse the data and provide recommendations. • Research competitor intelligence/best practice information HR Projects • Acts as key stakeholder when implementing and reviewing HR/Firmwide policies. • Actively lead in strategic projects, HR initiatives and departmental activities as appropriate. General • Understand the HR needs of different departments to help them achieve their strategic objectives whilst following the overall HR strategy. • Keep up-to-date with external developments which may impact strategy e.g. employment law and where necessary undertake research in to policy development. • Provide advice and guidance on employment law and firm policy/procedures to client groups. • Keep the Global Director of HR Business Partnering fully informed of the current status of work, of any problems encountered and how these problems can be resolved. • Develop/maintain a detailed knowledge of HR issues through appropriate reading, seminars, networking events and practical experience. Key relationships • Practice Group Leaders, Partners, Department COO and Associates within the Corporate and Finance Transactions Departments • Wider HR team including other Business Partnering teams and Centres of Excellence • Other Business Services functions • External advisors Experience and knowledge • Solid experience working in a professional services environment at Business Partner level. • Strong advisory skills with excellent knowledge of employment legislation. • Solid experience of dealing with complex ER issues. • Ideally CIPD qualified or working towards this qualification is helpful, but not essential. Skills and competencies • Strong client service skills and excellent communication both verbal and written. • Ability to influence and challenge at all levels where appropriate. • Professional, credible and responsive. • Strong commercial and business awareness. • Team player. • Ability to deal with pressure and manage conflicting priorities. • Discreet with the utmost integrity. • Enthusiastic, energetic and positive. Diversity, inclusion and working differently At Bryan Cave Leighton Paisner we understand the value of a diverse workforce and we believe people perform at their best when they can truly be themselves at work. We aim to create an inclusive environment where all our employees are valued, motivated and able to be themselves. In order to provide the best possible service to our diverse client base, we are committed to recruiting, retaining, rewarding and developing our people with regard to their abilities and contributions and without reference to their background, gender, gender identity or expression, ethnic origin, age, religion, sexual orientation, socio-economic status, political belief, disability or any other protected characteristic. Bryan Cave Leighton Paisner is a firm with an increasingly flexible workforce and is supportive of flexible working arrangements, tailored to the individual, wherever possible. Please feel free to speak to the Recruitment Team about the flexibility we are offering for this role. Confidentiality Bryan Cave Leighton Paisner will ensure all hardcopy and electronic materials containing confidential information are securely stored and accessible only to those authorised to view such content. Agencies Please note: we will not accept speculative CVs sent to hiring managers or partners via email. We can only accept CVs sent via the portal from agencies that have agreed terms of business with the Recruitment team. For further information, contact . Disclosure As a regulated firm of solicitors, Bryan Cave Leighton Paisner is required to undertake appropriate vetting of staff. In addition to completion, by applicants who accept a job offer, of a regulatory questionnaire, Bryan Cave Leighton Paisner uses a specialist provider to undertake professional verification and background checks (including through electronic data sources, and directly with employers and professional bodies/regulators) on our behalf. We will also undertake certain verifications ourselves. Bryan Cave Leighton Paisner adopts a risk-based approach to its vetting procedures, which are only undertaken with consent, and in accordance with IT, legal and regulatory obligations. For further details, please see our recruitment website
Sep 24, 2022
Full time
Human Resources Business Partner Team: Human Resources Reports to: Global Director of HR Business Partnering Purpose of job The HRBP team has responsibility for the day-to-day operations of all legal staff, from Paralegal to Partner, across the relevant fee-earning departments. As a team we support and enable the business to manage change and assist our people in delivering the Firmwide strategy. We do this by having a constant desire to meet the ever changing needs of the business and its people, a dedication to outstanding client service and a determination to act as a cohesive team in everything that we do. This role will act as the primary contact for the dedicated client base and assume day-to-day ownership for those dedicated areas. The individual will provide advice and guidance on a number of HR issues. What's in it for you? This role provides the opportunity to hold responsibility for running the day-to-day operations with Corporate and Finance Transactions (UK). There is also the opportunity to get involved in key HR projects. There is an excellent training programme in place. Key responsibilities Business Planning • Understands the business, identifies challenges across your assigned Department. • Identifies creative solutions to resource planning and resourcing strategies. • Co-ordinates succession planning and talent management, including assessing pipeline of talent across multiple groups. • Co-ordinates the headcount budget process across their assigned Department, acts as a key contact for F&A and attends budget meetings where appropriate. Performance management & employee development • Work closely with the client groups to facilitate the performance review process and provide advice, guidance and training where necessary. • Provide advice and guidance to client group on managing poor performance and where appropriate attend meetings and ensure follow-up. • Manage the internal promotion process within client groups. • Lead on sensitive/complex departures including drawing up and negotiating on settlement agreements. • Provide advice on using the Career Development Framework and act as a champion. Compensation & remuneration • Co-ordinate the salary review process for your dedicated client groups: draft annual salary increases and bonuses (using market data); meet with senior partners in the client group to discuss and agree increases; and moderate increases across all client groups/departments. • Ensure salary data is accurately updated and maintained. Resourcing & induction • In conjunction with the Recruitment team, liaise with the client group to establish recruitment/resourcing needs. • Work with the HR Coordinator/Assistant to oversee the employee induction process and, where necessary, conduct individual induction meetings in accordance with the firm's induction process. Managing others • Delegate effectively to the HR Advisor, Coordinator and Assistant to ensure their workload is prioritised and managed, and deadlines are achieved. • Coach and develop junior members of the HR team. Employee Relations • Provide advice and guidance on employee relations issues e.g. disciplinary/grievance matters and performance issues. Where necessary, investigate matters and conduct meetings autonomously. • Oversee the coordination of all maternity, paternity and parental leave within the client groups and where necessary; provide advice and guidance to managers ensuring compliance with the firm's policy. • Oversee the coordination and management of all flexible working applications in line with the firm's policy and discuss requests with managers whilst considering the business needs. • Monitor and manage all sickness absence within dedicated client groups. When necessary discuss absence with managers and ensure follow-up with individuals. Work with Occupational Health where appropriate and liaise with insurers on GIP claims as appropriate. • Deal with welfare queries from staff and provide advice and information on the internal and external sources of support available. Ensure follow-up as appropriate. • Implement small restructuring and resourcing projects. Reporting • Maintain regular reports and generate other reports and statistics on request, making sure data is always up to date and accurate. Where necessary analyse the data and provide recommendations. • Research competitor intelligence/best practice information HR Projects • Acts as key stakeholder when implementing and reviewing HR/Firmwide policies. • Actively lead in strategic projects, HR initiatives and departmental activities as appropriate. General • Understand the HR needs of different departments to help them achieve their strategic objectives whilst following the overall HR strategy. • Keep up-to-date with external developments which may impact strategy e.g. employment law and where necessary undertake research in to policy development. • Provide advice and guidance on employment law and firm policy/procedures to client groups. • Keep the Global Director of HR Business Partnering fully informed of the current status of work, of any problems encountered and how these problems can be resolved. • Develop/maintain a detailed knowledge of HR issues through appropriate reading, seminars, networking events and practical experience. Key relationships • Practice Group Leaders, Partners, Department COO and Associates within the Corporate and Finance Transactions Departments • Wider HR team including other Business Partnering teams and Centres of Excellence • Other Business Services functions • External advisors Experience and knowledge • Solid experience working in a professional services environment at Business Partner level. • Strong advisory skills with excellent knowledge of employment legislation. • Solid experience of dealing with complex ER issues. • Ideally CIPD qualified or working towards this qualification is helpful, but not essential. Skills and competencies • Strong client service skills and excellent communication both verbal and written. • Ability to influence and challenge at all levels where appropriate. • Professional, credible and responsive. • Strong commercial and business awareness. • Team player. • Ability to deal with pressure and manage conflicting priorities. • Discreet with the utmost integrity. • Enthusiastic, energetic and positive. Diversity, inclusion and working differently At Bryan Cave Leighton Paisner we understand the value of a diverse workforce and we believe people perform at their best when they can truly be themselves at work. We aim to create an inclusive environment where all our employees are valued, motivated and able to be themselves. In order to provide the best possible service to our diverse client base, we are committed to recruiting, retaining, rewarding and developing our people with regard to their abilities and contributions and without reference to their background, gender, gender identity or expression, ethnic origin, age, religion, sexual orientation, socio-economic status, political belief, disability or any other protected characteristic. Bryan Cave Leighton Paisner is a firm with an increasingly flexible workforce and is supportive of flexible working arrangements, tailored to the individual, wherever possible. Please feel free to speak to the Recruitment Team about the flexibility we are offering for this role. Confidentiality Bryan Cave Leighton Paisner will ensure all hardcopy and electronic materials containing confidential information are securely stored and accessible only to those authorised to view such content. Agencies Please note: we will not accept speculative CVs sent to hiring managers or partners via email. We can only accept CVs sent via the portal from agencies that have agreed terms of business with the Recruitment team. For further information, contact . Disclosure As a regulated firm of solicitors, Bryan Cave Leighton Paisner is required to undertake appropriate vetting of staff. In addition to completion, by applicants who accept a job offer, of a regulatory questionnaire, Bryan Cave Leighton Paisner uses a specialist provider to undertake professional verification and background checks (including through electronic data sources, and directly with employers and professional bodies/regulators) on our behalf. We will also undertake certain verifications ourselves. Bryan Cave Leighton Paisner adopts a risk-based approach to its vetting procedures, which are only undertaken with consent, and in accordance with IT, legal and regulatory obligations. For further details, please see our recruitment website
Site Engineer (VN2977) Business Area: Civil Engineering Vacancy Base: Midlands County: Midlands Contract Type: Permanent Hours: 40 Eurovia's core expertise is transport infrastructure and urban development, producing specialist, market leading materials and construction services to the UK highways industry. Our knowledge and technical expertise has enabled investment in growth to develop innovative and sustainable construction techniques and solutions that benefit road users, airports, stadiums, playgrounds and pedestrian footways across the UK. Due to business growth we are currently looking to recruit 6 Site Engineers across the Midlands. The Site Engineers will oversee engineering requirements demanded in the delivery of the scope of work or on larger projects, of a subcontractor, to meet the construction programme, working and coordinating with the teams Key Responsiblities; Understand what is being built and proposed methods of construction Understand the engineering principles for the works to be constructed Identify the need for Temporary Works and liaise with the Temporary Works Coordinator Be responsible for setting out for line and level on the site, obtaining setting out details from the Construction drawings or CAD model or other digital platforms Check accuracy of material schedules as requested (e.g. kerbing, reinforcement, paving) Contribute to the development of Method Statements and Risk Assessments Ensure the Inspection and Test Plans, and Quality Check Sheets are completed at the same time as the work to ensure that it is delivered to specification Have detailed knowledge of Contract Specifications (incl Specification for Highways Works and relevant British Standards) and requirements for compliance and accuracy Understand construction methodology and Develop / Approve relevant procedures specific to the area of works Follow procedures for checking work as it progresses Enforce 'hold points' in the plan of work Ideal Candidate; Desirable civil engineering or similar degree and working towards or having achieved Engineering Technician, Incorporated or Charted Engineer level with CIHT or ICE or CICES Good ICT skills incl AutoCAD, Microsoft Office Full UK driving Licence We are Investors in People accredited We work hard to create an environment for job satisfaction, where our workforce feel that they are instrumental in contributing to the overall success of the business and on a personal level, can access development towards their professional goals and aspirations.
Sep 23, 2022
Full time
Site Engineer (VN2977) Business Area: Civil Engineering Vacancy Base: Midlands County: Midlands Contract Type: Permanent Hours: 40 Eurovia's core expertise is transport infrastructure and urban development, producing specialist, market leading materials and construction services to the UK highways industry. Our knowledge and technical expertise has enabled investment in growth to develop innovative and sustainable construction techniques and solutions that benefit road users, airports, stadiums, playgrounds and pedestrian footways across the UK. Due to business growth we are currently looking to recruit 6 Site Engineers across the Midlands. The Site Engineers will oversee engineering requirements demanded in the delivery of the scope of work or on larger projects, of a subcontractor, to meet the construction programme, working and coordinating with the teams Key Responsiblities; Understand what is being built and proposed methods of construction Understand the engineering principles for the works to be constructed Identify the need for Temporary Works and liaise with the Temporary Works Coordinator Be responsible for setting out for line and level on the site, obtaining setting out details from the Construction drawings or CAD model or other digital platforms Check accuracy of material schedules as requested (e.g. kerbing, reinforcement, paving) Contribute to the development of Method Statements and Risk Assessments Ensure the Inspection and Test Plans, and Quality Check Sheets are completed at the same time as the work to ensure that it is delivered to specification Have detailed knowledge of Contract Specifications (incl Specification for Highways Works and relevant British Standards) and requirements for compliance and accuracy Understand construction methodology and Develop / Approve relevant procedures specific to the area of works Follow procedures for checking work as it progresses Enforce 'hold points' in the plan of work Ideal Candidate; Desirable civil engineering or similar degree and working towards or having achieved Engineering Technician, Incorporated or Charted Engineer level with CIHT or ICE or CICES Good ICT skills incl AutoCAD, Microsoft Office Full UK driving Licence We are Investors in People accredited We work hard to create an environment for job satisfaction, where our workforce feel that they are instrumental in contributing to the overall success of the business and on a personal level, can access development towards their professional goals and aspirations.
Reference No 26238 Job Title Operations Coordinator, Notting Hill Type Permanent Salary Range Competitive Division Residential Sub Division Residential Lettings Department Notting Hill Lettings () Location Notting Hill - (London) Knight Frank is looking to hire an Operations Coordinator to join their busy Notting Hill Lettings office, with the following responsibilities: Customer Experience Provide an exceptional internal and external customer experience in every interaction Assist in answering incoming calls and website enquiries Assist with arranging and organising property visits Maintain a tidy office and reception area Refer clients to a wide range of KF services including Commercial and the Global network Lettings Administration Work with Operations teams to provide a high level of support within agreed timeframes to Office Head. Property listings: Support team members in creating new property activity records Order land registry title checks Best Practice Manage Client Due Diligence process for clients and counterparties Liaise with clients to obtain necessary documents prior to marketing. Ensure correct naming conventions are used on all property files G:drive organisation and maintenance Ensure office compliance and drive audit pass rate improvements working alongside your Compliance Senior Operations Coordinator when necessary Accounts: Accurate generation of sales invoices Ensure accurate records are maintained on all reports General: Prepare reports for weekly and monthly meetings, MBOs and ad hoc requirements Be a trouble shooter with system processes and procedures Mentor new business support team members Demonstrate high competence in all KF systems (Working Life, Hub, Global Life, Power BI, Audit centre, etc.) Local Marketing Create mailers, property brochures, window cards and pitching materials Occasionally arrange and upload EPCs, photos and floorplans Supply imagery and property information for regional publications and central marketing campaigns working alongside your Marketing Senior Operations Coordinator when necessary Adherence of KF marketing, PR and social media guidelines HSE and Information Security Display knowledge of ISO regulations and implement in office Set and implement annual sustainability targets with the assistance of your Compliance Senior Operations Coordinator Ensure all necessary safety checks are completed and logged Ensure all new starters are aware & sent the health and safety protocols and relevant risk assessment Advise teams on office/information security best practice Ensure clear desk & clear screen policies are followed Follow storage & archive protocols Ensure confidential files are treated correctly Liaise & raise security incidents or weaknesses with the Security Analyst Operations Department accounts: Code office invoices Monitor management reporting Ensure accurate performance management records and reports are maintained Assist team with submission of expenses if required Submit Saturday staff timesheets Facilities: Manage office facilities Arrange works/contractors when required Upkeep and maintain office equipment/IT hardware Order stationery and hardware as required Particular Aptitudes/Skills Required 2 years+ experience in a similar operations, administration or secretarial role preferred Proficient with Microsoft office packages Flexibility, adaptability and a co-operative attitude Calm under pressure Excellent standard of English grammar and spelling Diligent and efficient Strong attention to detail Self-motivated Team player
Sep 23, 2022
Full time
Reference No 26238 Job Title Operations Coordinator, Notting Hill Type Permanent Salary Range Competitive Division Residential Sub Division Residential Lettings Department Notting Hill Lettings () Location Notting Hill - (London) Knight Frank is looking to hire an Operations Coordinator to join their busy Notting Hill Lettings office, with the following responsibilities: Customer Experience Provide an exceptional internal and external customer experience in every interaction Assist in answering incoming calls and website enquiries Assist with arranging and organising property visits Maintain a tidy office and reception area Refer clients to a wide range of KF services including Commercial and the Global network Lettings Administration Work with Operations teams to provide a high level of support within agreed timeframes to Office Head. Property listings: Support team members in creating new property activity records Order land registry title checks Best Practice Manage Client Due Diligence process for clients and counterparties Liaise with clients to obtain necessary documents prior to marketing. Ensure correct naming conventions are used on all property files G:drive organisation and maintenance Ensure office compliance and drive audit pass rate improvements working alongside your Compliance Senior Operations Coordinator when necessary Accounts: Accurate generation of sales invoices Ensure accurate records are maintained on all reports General: Prepare reports for weekly and monthly meetings, MBOs and ad hoc requirements Be a trouble shooter with system processes and procedures Mentor new business support team members Demonstrate high competence in all KF systems (Working Life, Hub, Global Life, Power BI, Audit centre, etc.) Local Marketing Create mailers, property brochures, window cards and pitching materials Occasionally arrange and upload EPCs, photos and floorplans Supply imagery and property information for regional publications and central marketing campaigns working alongside your Marketing Senior Operations Coordinator when necessary Adherence of KF marketing, PR and social media guidelines HSE and Information Security Display knowledge of ISO regulations and implement in office Set and implement annual sustainability targets with the assistance of your Compliance Senior Operations Coordinator Ensure all necessary safety checks are completed and logged Ensure all new starters are aware & sent the health and safety protocols and relevant risk assessment Advise teams on office/information security best practice Ensure clear desk & clear screen policies are followed Follow storage & archive protocols Ensure confidential files are treated correctly Liaise & raise security incidents or weaknesses with the Security Analyst Operations Department accounts: Code office invoices Monitor management reporting Ensure accurate performance management records and reports are maintained Assist team with submission of expenses if required Submit Saturday staff timesheets Facilities: Manage office facilities Arrange works/contractors when required Upkeep and maintain office equipment/IT hardware Order stationery and hardware as required Particular Aptitudes/Skills Required 2 years+ experience in a similar operations, administration or secretarial role preferred Proficient with Microsoft office packages Flexibility, adaptability and a co-operative attitude Calm under pressure Excellent standard of English grammar and spelling Diligent and efficient Strong attention to detail Self-motivated Team player
Haymarket is a fast-growing, international specialist media company. We have over 60 market-leading brands in the consumer and B2B markets across the UK, US, Asia, India and Germany, connecting people and communities across digital, print, festivals, awards, conferences, and exhibitions. As a global business operating in diverse markets, we are inherently multicultural and we are committed to attracting, developing and retaining talent who reflect the communities we serve. We equally recognise our broader responsibility to society as a whole and use our power and influence to drive diversity, equity and inclusion within our markets. A new opportunity has opened up to support the delivery of our portfolio of conferences and exhibitions which we run for our professional association clients. These are market leading events with strong brand equity with considerable potential for growth. Reporting into the Head of Event Operations, the Senior Event Coordinator will be responsible for the end-to-end management and delivery of a number of live, virtual and hybrid events. The role includes budget management, event planning and logistics, event timelines, all related administration and digital filing. Key accountabilities: Event operations/Logistics management Ensure best customer experience from pre-event to post-event Produce and maintain a timeline for each event ensuring that the event runs to schedule and deadlines are met Ensure compliance to all sustainability policies and procedures. Source appropriate suppliers for each event to secure the best products and services available at a competitive price whilst complying with Haymarket's procurement policies Source and liaise with the venues to ensure that all set up, catering and numbers are as required and in line with the budget spend Manage speakers from production handover, sending out relevant speaker information and ensuring speaker timelines are met Design and produce event collateral including the event APP, signage, floor plan, badge templates Manage all aspects of abstract submission process, review and delivery including presenter liaison Overall responsibility of onsite management and delivery of the event Regular reporting and attendance at meetings as required Be the point of contact for event sponsors, exhibitors and speakers regarding their involvement in any event and ensuring timelines are met Post-event wrap up - overall responsible for collating delegate feedback, final delegate communication and budget reconciliation Carry out additional tasks as requested to support the growth of client events Communication Maintaining effective working relationships with internal teams, external suppliers and client stakeholders Ensure best practice is shared and efficiencies are communicated across the entire events team Ability to communicate across all levels internally and externally Financial management Monitor and control operational costs in line with defined budget Manage payment schedules to ensure that suppliers/venues are paid correctly and on time Raise purchase orders, process invoices and payments in line with payment terms Skills and experience Experience of delivering B2B events Knowledge and experience of online platforms and live streaming technologies Budgeting experience Experience on venue search and contract negotiation Excellent planning and time management - ability to work under pressure and prioritise workloads whilst maintaining attention to detail and meeting agreed deadlines Ability to travel The above job description is intended as a guide to the main responsibilities of the position and is not an exhaustive list of duties and tasks. Why work with us? People are our greatest asset here at Haymarket Media Group. Haymarket is a media, information and data business, we use our expertise in media and information to inspire, inform and empower our clients, audiences and communities. We are a socially and environmentally responsible business. As we serve our audiences, clients and communities, we are committed to driving the meaningful change necessary to build a better world. The principles of diversity, inclusion, respect, responsibility and sustainability are at the heart of our business. We're hard-wired to produce remarkable content for our audiences, with over 16,000 companies around the globe turning to us to help their businesses grow. Join us and you will work on market-leading brands to help create powerful and lasting relationships that deliver real results, all while developing your own career. Our conveniently located Twickenham HQ is home to around 600 employees with a vast array of careers from journalism, video, marketing, sales and events to technology, digital development and product management. As well as being the home of English rugby, Twickenham has the benefit of being less than 30 minutes from central London but also enjoying its riverside location, proximity to Richmond Park and a buzzing social scene. With flexible hours, great brands, and a modern open plan environment, we attract great people. There's time for you to get involved in our extra-curricular activities too; from volunteering with our charity partners, going for a lunch-time riverside run, cycling around Richmond Park or after work fun! Our team culture is friendly, vibrant and sociable. We nurture, support and reward our talent. We offer a market-leading benefits programme, tailored to individual needs and preferences. The range of benefits are vast and include a generous pension plan, life assurance, up to 30 days holiday and a fabulous income protection policy. Oh, and our annual employee party is pretty special too! Our benefits include: Competitive salary Comprehensive training and career development programme 25 days holiday per year excluding bank holidays (increasing 1 day per year of service up to 30 days) Flexible working schedule (core hours from 11-3) Generous contributory pension scheme Access to Perkbox Health Cash Plan Family friendly policies Cycle to Work scheme Employee Assistance Programme Season ticket loan Regular individual and team rewards and incentives for outstanding performance We want to support our people to balance their personal and professional lives and we believe our range of benefits encourages this. We feel that nothing beats face-time with our colleagues and we've therefore adopted a blended working model where full time employees can expect to spend 3 days of their week in the office and the other 2 working at a location of their choice. As a global business operating in diverse markets, Haymarket is inherently multicultural. Globally we are committed to attracting, developing and retaining talent who reflect the communities we serve. We equally recognise our broader responsibility to society as a whole. We will use our power and influence to drive diversity, equity and inclusion within our markets. As such, we are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability. If you need any reasonable adjustments to enable you to fully participate in the recruitment process, please contact us at . Come and join us and see for yourself how Haymarket is a rewarding and exciting place to work.
Sep 23, 2022
Full time
Haymarket is a fast-growing, international specialist media company. We have over 60 market-leading brands in the consumer and B2B markets across the UK, US, Asia, India and Germany, connecting people and communities across digital, print, festivals, awards, conferences, and exhibitions. As a global business operating in diverse markets, we are inherently multicultural and we are committed to attracting, developing and retaining talent who reflect the communities we serve. We equally recognise our broader responsibility to society as a whole and use our power and influence to drive diversity, equity and inclusion within our markets. A new opportunity has opened up to support the delivery of our portfolio of conferences and exhibitions which we run for our professional association clients. These are market leading events with strong brand equity with considerable potential for growth. Reporting into the Head of Event Operations, the Senior Event Coordinator will be responsible for the end-to-end management and delivery of a number of live, virtual and hybrid events. The role includes budget management, event planning and logistics, event timelines, all related administration and digital filing. Key accountabilities: Event operations/Logistics management Ensure best customer experience from pre-event to post-event Produce and maintain a timeline for each event ensuring that the event runs to schedule and deadlines are met Ensure compliance to all sustainability policies and procedures. Source appropriate suppliers for each event to secure the best products and services available at a competitive price whilst complying with Haymarket's procurement policies Source and liaise with the venues to ensure that all set up, catering and numbers are as required and in line with the budget spend Manage speakers from production handover, sending out relevant speaker information and ensuring speaker timelines are met Design and produce event collateral including the event APP, signage, floor plan, badge templates Manage all aspects of abstract submission process, review and delivery including presenter liaison Overall responsibility of onsite management and delivery of the event Regular reporting and attendance at meetings as required Be the point of contact for event sponsors, exhibitors and speakers regarding their involvement in any event and ensuring timelines are met Post-event wrap up - overall responsible for collating delegate feedback, final delegate communication and budget reconciliation Carry out additional tasks as requested to support the growth of client events Communication Maintaining effective working relationships with internal teams, external suppliers and client stakeholders Ensure best practice is shared and efficiencies are communicated across the entire events team Ability to communicate across all levels internally and externally Financial management Monitor and control operational costs in line with defined budget Manage payment schedules to ensure that suppliers/venues are paid correctly and on time Raise purchase orders, process invoices and payments in line with payment terms Skills and experience Experience of delivering B2B events Knowledge and experience of online platforms and live streaming technologies Budgeting experience Experience on venue search and contract negotiation Excellent planning and time management - ability to work under pressure and prioritise workloads whilst maintaining attention to detail and meeting agreed deadlines Ability to travel The above job description is intended as a guide to the main responsibilities of the position and is not an exhaustive list of duties and tasks. Why work with us? People are our greatest asset here at Haymarket Media Group. Haymarket is a media, information and data business, we use our expertise in media and information to inspire, inform and empower our clients, audiences and communities. We are a socially and environmentally responsible business. As we serve our audiences, clients and communities, we are committed to driving the meaningful change necessary to build a better world. The principles of diversity, inclusion, respect, responsibility and sustainability are at the heart of our business. We're hard-wired to produce remarkable content for our audiences, with over 16,000 companies around the globe turning to us to help their businesses grow. Join us and you will work on market-leading brands to help create powerful and lasting relationships that deliver real results, all while developing your own career. Our conveniently located Twickenham HQ is home to around 600 employees with a vast array of careers from journalism, video, marketing, sales and events to technology, digital development and product management. As well as being the home of English rugby, Twickenham has the benefit of being less than 30 minutes from central London but also enjoying its riverside location, proximity to Richmond Park and a buzzing social scene. With flexible hours, great brands, and a modern open plan environment, we attract great people. There's time for you to get involved in our extra-curricular activities too; from volunteering with our charity partners, going for a lunch-time riverside run, cycling around Richmond Park or after work fun! Our team culture is friendly, vibrant and sociable. We nurture, support and reward our talent. We offer a market-leading benefits programme, tailored to individual needs and preferences. The range of benefits are vast and include a generous pension plan, life assurance, up to 30 days holiday and a fabulous income protection policy. Oh, and our annual employee party is pretty special too! Our benefits include: Competitive salary Comprehensive training and career development programme 25 days holiday per year excluding bank holidays (increasing 1 day per year of service up to 30 days) Flexible working schedule (core hours from 11-3) Generous contributory pension scheme Access to Perkbox Health Cash Plan Family friendly policies Cycle to Work scheme Employee Assistance Programme Season ticket loan Regular individual and team rewards and incentives for outstanding performance We want to support our people to balance their personal and professional lives and we believe our range of benefits encourages this. We feel that nothing beats face-time with our colleagues and we've therefore adopted a blended working model where full time employees can expect to spend 3 days of their week in the office and the other 2 working at a location of their choice. As a global business operating in diverse markets, Haymarket is inherently multicultural. Globally we are committed to attracting, developing and retaining talent who reflect the communities we serve. We equally recognise our broader responsibility to society as a whole. We will use our power and influence to drive diversity, equity and inclusion within our markets. As such, we are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability. If you need any reasonable adjustments to enable you to fully participate in the recruitment process, please contact us at . Come and join us and see for yourself how Haymarket is a rewarding and exciting place to work.
* Experience in a similar fast paced position within education - highly desired* Examinations experience - desired but not essential.* Reliable with exceptional time keeping.Facilities and Examinations CoordinatorWe are currently working closely with our client to find a personable individual with experience in an education across building and facilities.Who will you be working for?Our Client is a fast-growing provider of accountancy focused apprenticeships and training and have fantastic opportunities for the right candidate. What will you be doing?As Facilities and Examinations Coordinator you will work closely with the Operations and IT Teams to support staff and student needs.* Managing relationships with various suppliers, such as cleaners, utilities.* Ensure continued compliance with building regulations, health and fire safety requirements.* Identifying and addressing any required building works, coordinating and reviewing the work of appropriate contractors.* Facilitating setup of new employee devices, working closely with the IT department to ensure work laptops and mobiles are ready for colleagues.* Examination scheduling and invigilation per examining body requirements, in line with client needs and commercial targets.* Supporting course and examination delivery by ensuring classroom hardware and software are present and in correct working order.* Acting as primary contact should technical issues arise on-site, liaising with IT support where necessary to resolve issues promptly.* Identifying and suggesting revenue generating opportunities to maximise the building space.* Liaising with customers who wish to hire rooms, ensuring appropriate customer requirement are agreed, met and invoiced.* Ensuring tutors teaching at external venues are fully supported, for instance with appropriate equipment and teaching materials for them and their students, acting as first point of contact in case of any complications.* Assisting the Operations Team with customer services requirements during busy periods, face to face, via telephone and email* Other duties and projects as required.About you:* Facilities/building management experience - essential.* Digital exam scheduling experience - desired but not essential.* Effective communicator with excellent interpersonal skills.* First-hand experience providing IT support - desired but not essential.* Proven ability to work to deadlines with excellent attention to detail.* Strong organisational skills.* Be an exceptional communicator - written and verbal.* Reliable with exceptional time keeping.What's in it for you?This is a great opportunity to work for a fantastic company. Our client has fantastic long-term prospects for the right candidate including generous annual leave, performance related company bonus scheme and more following a successful probation period.The salary applicable is up to £30,000pa (salary dependent on experience). Note, this is an in office position and the working hours are 8am-5.30pm Monday-Friday (flexibility may be required).How to applyTo apply for this role, please click on the 'Apply' button below.
Jun 24, 2022
Full time
* Experience in a similar fast paced position within education - highly desired* Examinations experience - desired but not essential.* Reliable with exceptional time keeping.Facilities and Examinations CoordinatorWe are currently working closely with our client to find a personable individual with experience in an education across building and facilities.Who will you be working for?Our Client is a fast-growing provider of accountancy focused apprenticeships and training and have fantastic opportunities for the right candidate. What will you be doing?As Facilities and Examinations Coordinator you will work closely with the Operations and IT Teams to support staff and student needs.* Managing relationships with various suppliers, such as cleaners, utilities.* Ensure continued compliance with building regulations, health and fire safety requirements.* Identifying and addressing any required building works, coordinating and reviewing the work of appropriate contractors.* Facilitating setup of new employee devices, working closely with the IT department to ensure work laptops and mobiles are ready for colleagues.* Examination scheduling and invigilation per examining body requirements, in line with client needs and commercial targets.* Supporting course and examination delivery by ensuring classroom hardware and software are present and in correct working order.* Acting as primary contact should technical issues arise on-site, liaising with IT support where necessary to resolve issues promptly.* Identifying and suggesting revenue generating opportunities to maximise the building space.* Liaising with customers who wish to hire rooms, ensuring appropriate customer requirement are agreed, met and invoiced.* Ensuring tutors teaching at external venues are fully supported, for instance with appropriate equipment and teaching materials for them and their students, acting as first point of contact in case of any complications.* Assisting the Operations Team with customer services requirements during busy periods, face to face, via telephone and email* Other duties and projects as required.About you:* Facilities/building management experience - essential.* Digital exam scheduling experience - desired but not essential.* Effective communicator with excellent interpersonal skills.* First-hand experience providing IT support - desired but not essential.* Proven ability to work to deadlines with excellent attention to detail.* Strong organisational skills.* Be an exceptional communicator - written and verbal.* Reliable with exceptional time keeping.What's in it for you?This is a great opportunity to work for a fantastic company. Our client has fantastic long-term prospects for the right candidate including generous annual leave, performance related company bonus scheme and more following a successful probation period.The salary applicable is up to £30,000pa (salary dependent on experience). Note, this is an in office position and the working hours are 8am-5.30pm Monday-Friday (flexibility may be required).How to applyTo apply for this role, please click on the 'Apply' button below.
