Managing / Principal Recruitment Consultant - Legal Division London, Henderson Scott Uncapped lucrative commission - realistic 6 figure earning potential Henderson Scott is hiring for a Managing Recruitment Consultant / Principal Recruitment Consultant to oversee our well-established, high performing London Legal team. This is a fantastic opportunity to step-up, grow something and really put your stamp on it. So what makes this opportunity to join Henderson Scott so special? Our clients include some of the most sought-after firms to work for in London and the U.S and our ways of working would give you the freedom not to be tied down to a handful of clients but have access to anyone you wanted. Average fees ranging from 20k to 45k Our commission structure is one of the best in the industry and uncapped; paid monthly, quarterly and annually With significant backing from H2 Private Equity we are embarking upon a market-changing investment plan and as such we are growing The training we provide is Best-In-Class! We have a team of 5 in our L&D department and our Consultant Development Programme (CDP) and Management Development Programme (MDP) are just 2 examples of the excellent resources on offer We offer a clear, structured career path and progression is based on merit Our approach to recruitment is collaborative and consultative so instead of constant cold calling, sending countless spec CVs or meeting pointless KPIs you'll be working autonomously in a mature environment You'll be encouraged to engage with senior talent and develop proper relationships with senior stakeholders Let's now talk about our AMAZING BENEFITS package that you'll get as a Managing Recruitment Consultant / Principal Recruitment Consultant: Uncapped commission paid monthly, quarterly and annually - realistic 6 figure earning potential Pension Scheme with up to 5% contribution EV Car Benefit Scheme 1000's of lifestyle discounts with Perkbox Hybrid working Regular incentives such as go-carting, skiing and other fun activities Weekly early finishes and extended lunches for well-being. Annual Highflyers trips: 2023 was Barcelona, 2024 was Rome, 2025 is Lisbon, 2026 Marbella! - think 5 Hotels and experiences that money couldn't buy Smart Casual dress code and "Dress to Express Yourself Fridays" Private Health Care What will you be doing as Managing Recruitment Consultant / Principal Recruitment Consultant: As a Principal Recruitment Consultant / Managing Recruitment Consultant you'll be a figure that the team looks up to, leading by example and inspiring your colleagues to new levels Supporting the Managing Director in identifying areas for development and deputising for them in their absence. Helping high-calibre candidates secure career-changing opportunities with the most sought-after names in the sector Developing true rapport with clients by networking and attending events Creatively applying your knowledge to solve specific recruitment challenges for both your clients and candidate Manage and close complex, lucrative deals Take responsibility for key client relationships and exceed all expectations We'd love to hear from you if this describes you: High levels of resilience to overcome challenging situations, setbacks and disappointments (such as candidates taking roles elsewhere, accepting counter-offers or clients changing the job brief) Self-motivated and driven to meet sales targets A legal background, a degree in law as a minimum Able to come up with creative ideas and solutions-driven Excellent team-working and collaborating with colleagues on projects, sharing ideas Next Steps & Process If you are interested in this Managing Recruitment Consultant / Principal Recruitment Consultant opportunity, please apply with a copy of your CV We have a 3-step interview process: o 1st stage is an initial telephone / teams call with a member of the Talent Acquisition Team o 2nd stage is an interview with the Director of Legal; o 3rd stage is an interview with the CEO If you are excited by this opportunity and the above describes you, apply today to become part of our / your growing success story. Recruiter, recruitment consultant, senior, principal talent acquisition, candidate generation, London, GTM, law, legal, partner, litigation, manager, management, leader, leadership, sales, business development, talent attraction Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jul 18, 2025
Full time
Managing / Principal Recruitment Consultant - Legal Division London, Henderson Scott Uncapped lucrative commission - realistic 6 figure earning potential Henderson Scott is hiring for a Managing Recruitment Consultant / Principal Recruitment Consultant to oversee our well-established, high performing London Legal team. This is a fantastic opportunity to step-up, grow something and really put your stamp on it. So what makes this opportunity to join Henderson Scott so special? Our clients include some of the most sought-after firms to work for in London and the U.S and our ways of working would give you the freedom not to be tied down to a handful of clients but have access to anyone you wanted. Average fees ranging from 20k to 45k Our commission structure is one of the best in the industry and uncapped; paid monthly, quarterly and annually With significant backing from H2 Private Equity we are embarking upon a market-changing investment plan and as such we are growing The training we provide is Best-In-Class! We have a team of 5 in our L&D department and our Consultant Development Programme (CDP) and Management Development Programme (MDP) are just 2 examples of the excellent resources on offer We offer a clear, structured career path and progression is based on merit Our approach to recruitment is collaborative and consultative so instead of constant cold calling, sending countless spec CVs or meeting pointless KPIs you'll be working autonomously in a mature environment You'll be encouraged to engage with senior talent and develop proper relationships with senior stakeholders Let's now talk about our AMAZING BENEFITS package that you'll get as a Managing Recruitment Consultant / Principal Recruitment Consultant: Uncapped commission paid monthly, quarterly and annually - realistic 6 figure earning potential Pension Scheme with up to 5% contribution EV Car Benefit Scheme 1000's of lifestyle discounts with Perkbox Hybrid working Regular incentives such as go-carting, skiing and other fun activities Weekly early finishes and extended lunches for well-being. Annual Highflyers trips: 2023 was Barcelona, 2024 was Rome, 2025 is Lisbon, 2026 Marbella! - think 5 Hotels and experiences that money couldn't buy Smart Casual dress code and "Dress to Express Yourself Fridays" Private Health Care What will you be doing as Managing Recruitment Consultant / Principal Recruitment Consultant: As a Principal Recruitment Consultant / Managing Recruitment Consultant you'll be a figure that the team looks up to, leading by example and inspiring your colleagues to new levels Supporting the Managing Director in identifying areas for development and deputising for them in their absence. Helping high-calibre candidates secure career-changing opportunities with the most sought-after names in the sector Developing true rapport with clients by networking and attending events Creatively applying your knowledge to solve specific recruitment challenges for both your clients and candidate Manage and close complex, lucrative deals Take responsibility for key client relationships and exceed all expectations We'd love to hear from you if this describes you: High levels of resilience to overcome challenging situations, setbacks and disappointments (such as candidates taking roles elsewhere, accepting counter-offers or clients changing the job brief) Self-motivated and driven to meet sales targets A legal background, a degree in law as a minimum Able to come up with creative ideas and solutions-driven Excellent team-working and collaborating with colleagues on projects, sharing ideas Next Steps & Process If you are interested in this Managing Recruitment Consultant / Principal Recruitment Consultant opportunity, please apply with a copy of your CV We have a 3-step interview process: o 1st stage is an initial telephone / teams call with a member of the Talent Acquisition Team o 2nd stage is an interview with the Director of Legal; o 3rd stage is an interview with the CEO If you are excited by this opportunity and the above describes you, apply today to become part of our / your growing success story. Recruiter, recruitment consultant, senior, principal talent acquisition, candidate generation, London, GTM, law, legal, partner, litigation, manager, management, leader, leadership, sales, business development, talent attraction Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients. Ability to provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. Experience of managing a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understanding of potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Guide and supervise less experienced colleagues, proving support, training and mentoring where appropriate. Experience of leading complex projects Educated to degree level and/or CTA and/or ACA qualified or equivalent. Demonstrable post qualified experience You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jul 18, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients. Ability to provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. Experience of managing a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understanding of potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Guide and supervise less experienced colleagues, proving support, training and mentoring where appropriate. Experience of leading complex projects Educated to degree level and/or CTA and/or ACA qualified or equivalent. Demonstrable post qualified experience You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Business Development Representative Basic salary up to £35,000 per year with an OTE of £65,000. Location: Portsmouth, UK To be considered for this role you will need a minimum of 3 years customer facing or sales experience, preferably within the same company. Fully B2B BDR Role - Promotion to AE within 12 months! Officially Certified as one of the UK's greatest places to work with an 88% employee approval rating! Benefits of working for Us: Uncapped Commission Structure with fantastic long term potential. Quarterly Sales Incentives to places like Croatia, Madrid & Vegas! Daily and weekly team incentives and competitions 25 days holiday plus Bank Holidays Birthdays off! (it's the most important day of the year!) 2 paid Charity Volunteering days Paid personal development (books, courses, etc ) Company socials including Summer/Christmas parties/Dodgeball/Ski trip HQ has a gym onsite + lot's more If you are a top performer, you can expect to be earning: Year 1 - £65,000 Year 2 - £80,000+ Year 3 - £120,000+ Our team is over 400 people strong, across our UK and US offices and we're still growing. Lead Forensics supplies B2B SaaS software solutions to companies, providing them with the power to identify who is viewing their websites and generate quality sales leads. If you're looking to make the most of your ambition and personality, then a SaaS sales career at Lead Forensics could be perfect for you. You'll play a pivotal role in our future growth plan and long-term success. You will have extensive opportunity for career progression, - the first being into a Senior Role where you will target our larger key accounts and the 2nd being into a 360 closing role! A day in the life: You will start your day with an hour of self-development which will include nurturing data, listening to calls and planning with your team. Prospect Directors/CEOs all over the world using techniques such as cold calling, email and LinkedIn. Follow the established Lead Forensics Sales Process to schedule demonstrations for our team of Account Executives Regular follow up training designed to help you grow within the role. Do you tick these boxes? Previous experience in a customer facing role for at least 3 years, preferably within the same company. Demonstrated history of achievement, success, and strong work ethic. Strong communication and problem solving skills. Strong desire and ability to progress within a sales organization Eager to Learn - This role will involve learning lots of new and exciting things, so therefore requires you to be hungry, switched-on, and ready to absorb all the training we provide. Next Steps If this sounds like the job for you, please apply and our Talent Acquisition team will share more about the role and the opportunity. We look forward to speaking with you very soon. BDRPO25
Jul 18, 2025
Full time
Business Development Representative Basic salary up to £35,000 per year with an OTE of £65,000. Location: Portsmouth, UK To be considered for this role you will need a minimum of 3 years customer facing or sales experience, preferably within the same company. Fully B2B BDR Role - Promotion to AE within 12 months! Officially Certified as one of the UK's greatest places to work with an 88% employee approval rating! Benefits of working for Us: Uncapped Commission Structure with fantastic long term potential. Quarterly Sales Incentives to places like Croatia, Madrid & Vegas! Daily and weekly team incentives and competitions 25 days holiday plus Bank Holidays Birthdays off! (it's the most important day of the year!) 2 paid Charity Volunteering days Paid personal development (books, courses, etc ) Company socials including Summer/Christmas parties/Dodgeball/Ski trip HQ has a gym onsite + lot's more If you are a top performer, you can expect to be earning: Year 1 - £65,000 Year 2 - £80,000+ Year 3 - £120,000+ Our team is over 400 people strong, across our UK and US offices and we're still growing. Lead Forensics supplies B2B SaaS software solutions to companies, providing them with the power to identify who is viewing their websites and generate quality sales leads. If you're looking to make the most of your ambition and personality, then a SaaS sales career at Lead Forensics could be perfect for you. You'll play a pivotal role in our future growth plan and long-term success. You will have extensive opportunity for career progression, - the first being into a Senior Role where you will target our larger key accounts and the 2nd being into a 360 closing role! A day in the life: You will start your day with an hour of self-development which will include nurturing data, listening to calls and planning with your team. Prospect Directors/CEOs all over the world using techniques such as cold calling, email and LinkedIn. Follow the established Lead Forensics Sales Process to schedule demonstrations for our team of Account Executives Regular follow up training designed to help you grow within the role. Do you tick these boxes? Previous experience in a customer facing role for at least 3 years, preferably within the same company. Demonstrated history of achievement, success, and strong work ethic. Strong communication and problem solving skills. Strong desire and ability to progress within a sales organization Eager to Learn - This role will involve learning lots of new and exciting things, so therefore requires you to be hungry, switched-on, and ready to absorb all the training we provide. Next Steps If this sounds like the job for you, please apply and our Talent Acquisition team will share more about the role and the opportunity. We look forward to speaking with you very soon. BDRPO25
About The Role As a Quality Assurance Lead, your mission is to assess the performance of both customer led interactions and industry core tasks across the Customer Hub. Ensuring our people create a positive experience for customers, complete work compliantly and to drive first contact resolution, ensuring that our people are adhering to company processes and industry standards. Core Responsibilities To complete a targeted number of quality checks for our Customer Hub agents To feedback to our agents on their quality score so that they understand what they did well and what their areas of improvement are, documenting this clearly within MiPerform Assist Team Leaders in feedback and coaching sessions with agents to achieve a high standard of performance across the department Develop and implement new quality assurance checks and standards for current and new processes Work with MiPerform to continually develop their current offering Monitor customer service interactions in real-time or through recorded calls/communications to evaluate adherence to compliance, company policies, procedures, and service standards Identify trends, patterns, and areas for improvement through analysis of customer service data and quality assurance metrics Ensure we are identifying vulnerable customers and having relevant conversations, and signposting them to the support we offer Document quality assurance findings, recommendations, and actions taken to ensure accountability and transparency Provide monthly analysis to Team Leaders, Head of and Director on findings and recommendations and measure the success of what is implemented Stay informed about industry best practices, emerging trends, and customer service technologies to continuously improve quality assurance processes and methodologies. Any other ad-hoc duties as requested by Leadership & Management. To comply with all DPA and GDPR guidelines, as well as ensuring all of our people are doing the same. About You Enthusiastic and proactive and comfortable in taking the lead across cross functional departments at all levels Curious and enjoy problem solving using proven methodologies and learning new ways to identify and manage improvements Put the customer at the heart of everything you do Strong interpersonal skills with the ability to communicate effectively and influence people at all levels to solve complex problems across multiple areas Highly motivated, with the ability to work on own initiative and deliver to tight deadlines Passionate about what they do and about making a difference Ability to multitask and prioritize tasks in a fast-paced, dynamic environment. Excellent communication skills, both verbal and written Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions Excellent attention to detail About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) and ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'.Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of: grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. _Ecotricity is an equal opportunities employer and is committed to providing equality for all._ Job Types: Full-time, Permanent Pay: Up to £28,000.00 per year Benefits: Additional leave Canteen Casual dress Company events Company pension Cycle to work scheme Discounted or free food Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Schedule: Day shift Monday to Friday Application question(s): Ecotricity offers hybrid working, are you able to reliably commute to Stroud 3 times per week? Will you now or in the future require sponsorship for employment visa status? Do you have energy industry experience? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2305
Jul 18, 2025
Full time
About The Role As a Quality Assurance Lead, your mission is to assess the performance of both customer led interactions and industry core tasks across the Customer Hub. Ensuring our people create a positive experience for customers, complete work compliantly and to drive first contact resolution, ensuring that our people are adhering to company processes and industry standards. Core Responsibilities To complete a targeted number of quality checks for our Customer Hub agents To feedback to our agents on their quality score so that they understand what they did well and what their areas of improvement are, documenting this clearly within MiPerform Assist Team Leaders in feedback and coaching sessions with agents to achieve a high standard of performance across the department Develop and implement new quality assurance checks and standards for current and new processes Work with MiPerform to continually develop their current offering Monitor customer service interactions in real-time or through recorded calls/communications to evaluate adherence to compliance, company policies, procedures, and service standards Identify trends, patterns, and areas for improvement through analysis of customer service data and quality assurance metrics Ensure we are identifying vulnerable customers and having relevant conversations, and signposting them to the support we offer Document quality assurance findings, recommendations, and actions taken to ensure accountability and transparency Provide monthly analysis to Team Leaders, Head of and Director on findings and recommendations and measure the success of what is implemented Stay informed about industry best practices, emerging trends, and customer service technologies to continuously improve quality assurance processes and methodologies. Any other ad-hoc duties as requested by Leadership & Management. To comply with all DPA and GDPR guidelines, as well as ensuring all of our people are doing the same. About You Enthusiastic and proactive and comfortable in taking the lead across cross functional departments at all levels Curious and enjoy problem solving using proven methodologies and learning new ways to identify and manage improvements Put the customer at the heart of everything you do Strong interpersonal skills with the ability to communicate effectively and influence people at all levels to solve complex problems across multiple areas Highly motivated, with the ability to work on own initiative and deliver to tight deadlines Passionate about what they do and about making a difference Ability to multitask and prioritize tasks in a fast-paced, dynamic environment. Excellent communication skills, both verbal and written Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions Excellent attention to detail About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) and ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'.Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of: grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. _Ecotricity is an equal opportunities employer and is committed to providing equality for all._ Job Types: Full-time, Permanent Pay: Up to £28,000.00 per year Benefits: Additional leave Canteen Casual dress Company events Company pension Cycle to work scheme Discounted or free food Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Schedule: Day shift Monday to Friday Application question(s): Ecotricity offers hybrid working, are you able to reliably commute to Stroud 3 times per week? Will you now or in the future require sponsorship for employment visa status? Do you have energy industry experience? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2305
Who We Are BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health. Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities. Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options. About Technical Operations BioMarin's Technical Operations group is responsible for creating our drugs for use in clinical trials and for scaling production of those drugs for the commercial market. These engineers, technicians, scientists and support staff build and maintain BioMarin's cutting-edge manufacturing processes and sites, provide quality assurance and quality control to ensure we meet regulatory standards, and procure the needed goods and services to support manufacturing and coordinating the worldwide movement of our drugs to patients. SUMMARY DESCRIPTION The Director of Launch Excellence is a new role in the Product Supply Chain Management organization. Director, Launch Excellence will ensure enterprise governance and frameworks for new product launches and artwork and labelling are implemented with quality and timeliness to elevate BioMarin's launch discipline. Reporting to the Executive Director, Product Supply Chain Management, the Director, Launch Excellence will partner closely with Product Teams and cross-functional launch teams to develop launch disciplines and establish consistent tools, processes, and KPI dashboards, ensuring launch excellence against specific business deliverables. The ideal candidate will have strong leadership and team development skills, a deep understanding of Product Launch (New Product Introduction), Project Management and Artwork & Labelling with demonstrated ability to drive continuous improvement initiatives. Note that individual responsibilities may include all or part of responsibilities defined below depending on individual experience and abilities and may change to best support on going business needs. RESPONSIBILITIES Mange team to drive launch processes, disciplines, and toolkits including blueprints, frameworks, archetypes, playbooks, governance models that are standardized and utilizes across all products and launch teams. Create communities of practice across for upcoming launches to be able to gather, aggregate and share best practices and cross-functional perspectives across teams, ensuring that teams are building on launch and artwork and labelling learnings across the organization Manage a consistent and robust product launch process and governance as a 'control tower' structure to provide oversight and to ensure consistency of tracking and incorporating disciplines across launches Work with internal launch stakeholders to ensure launch process management and successful completion of launch readiness tasks (standardized approach across business units - including Blueprint / Playbook, Governance, and Dashboards /KPIs. Work with cross-functional team to understand the impact of changing regulations, product requirements and new market entry regarding artwork and labelling. Coordinate Launch Readiness Review Assessments across launch brands to ensure strategic and tactical plans are reviewed and aligned with CtF (commit to file) and CtL (commit to launch) dates with BU and TOPs leadership Establish reporting dashboards to manage reporting of key metrics and KPIs including leading and lagging indicators to ensure launch success, providing mechanism for teams to share critical updates. Leading overall business planning working with the Product Teams, Commercial / Country leaders, Planning & Logistics as well as cross-functionally to ensure that strategic planning & financial-planning deliverables are created at a high-level and in a timely manner Designs and establishes new processes, as required, for new modalities and emerging technologies that warrant deviation / modification of standard processes. Create and manage change control packages in product life cycle management system, ensure documentation is accurate and appropriate. Team Leadership: Lead, mentor, and develop a matrix team of TOPS professionals, fostering a culture of excellence and continuous improvement. Compliance: Ensure compliance with all relevant TOPS and Regulatory policies and processes. Stakeholder Collaboration: Collaborate and consistently communicate with key stakeholders, including BU leadership, TOPS product teams and leadership. Technology Utilization: Leverage appropriate technology and systems to streamline processes and improve data accuracy to support Product Launch Dashboards. Change Leadership:As a member of the Product Supply Chain Team(s) support and drive the change management requirements through communication internally and externally, developing the vision for Launch Excellence and broader PSCM and GSC organization and empowering team members to make effective decisions. SCOPE This role is responsible for supporting the on-time Launch and availability of products and artwork and labelling in market in compliance with applicable regulations. Decisions made in this role are of critical nature in mitigating risks for the business while ensuring BioMarin's commercial products are delivered to patients in a timely and compliant manner. The candidate should demonstrate the following attributes: A firm commitment to BioMarin's cultural beliefs and values Consistent track record of exceeding objectives within area of influence Ability to multitask effectively within a highly dynamic environment Ability to achieve results through others without direct reporting lines Strong problem-solving skills with a global focus both internally and externally Possess a high level of accountability and demonstrate an ability to be a change agent in a highly regulated industry Flexibility and ability to deal with changing priorities without losing sight of the overall business, product and market needs Strong interpersonal, communication and influencing skills working with all levels and within an environment of constant change Proactive and energetic outlook with an unwillingness to accept the status quo Interaction and collaboration with team members, peers and senior management Ability to work independently with strong time management skills Ability to operate globally, across different time-zones, work with global and regional functions. EDUCATION Bachelor's degree in Life Science, Engineering, Supply Chain Management, Business Administration, or a related field. Preferred: MBA in supply chain management, finance or business operations EXPERIENCE Minimum 10 years of experience in Supply Chain Product Launch or related discipline. Experience developing and operationalizing processes, systems and plans for New Product Launches inclusive of Artwork and Labelling. Strong leadership and management skills, excellent communication and interpersonal skills. Lean-DMAIC expertise, preferably Green Belt Certified or higher Project management certification, PMP or equivalent (preferred). Strong regulatory and GMP acumen Detail-oriented, analytical thinker, problem-solver, and able to work in a fast-paced environment. Proven ability to lead change initiatives and drive improvements within and across functions which enable compliance and mitigate risk Ability to effectively work autonomously and independently Proficiency in Microsoft applications and understanding of Office Timeline, MS Project / Project Online, MS Teams, MS PowerBI, SAP, or like technologies CONTACTS TOPS and PSCT product teams, GSC Planning, Site SC and Operations, Regulatory (CMC, Labeling & International / EU), Commercial Ops., Master Data team, Logistics, Artwork / Packaging Operations, Quality SUPERVISOR RESPONSIBILITY Manage a direct team of 3 - 5 professionals responsible for Product Launches and Artwork & Labelling across BioMarin portfolio of products. Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned. Equal Opportunity Employer/Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Jul 18, 2025
Full time
Who We Are BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health. Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities. Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options. About Technical Operations BioMarin's Technical Operations group is responsible for creating our drugs for use in clinical trials and for scaling production of those drugs for the commercial market. These engineers, technicians, scientists and support staff build and maintain BioMarin's cutting-edge manufacturing processes and sites, provide quality assurance and quality control to ensure we meet regulatory standards, and procure the needed goods and services to support manufacturing and coordinating the worldwide movement of our drugs to patients. SUMMARY DESCRIPTION The Director of Launch Excellence is a new role in the Product Supply Chain Management organization. Director, Launch Excellence will ensure enterprise governance and frameworks for new product launches and artwork and labelling are implemented with quality and timeliness to elevate BioMarin's launch discipline. Reporting to the Executive Director, Product Supply Chain Management, the Director, Launch Excellence will partner closely with Product Teams and cross-functional launch teams to develop launch disciplines and establish consistent tools, processes, and KPI dashboards, ensuring launch excellence against specific business deliverables. The ideal candidate will have strong leadership and team development skills, a deep understanding of Product Launch (New Product Introduction), Project Management and Artwork & Labelling with demonstrated ability to drive continuous improvement initiatives. Note that individual responsibilities may include all or part of responsibilities defined below depending on individual experience and abilities and may change to best support on going business needs. RESPONSIBILITIES Mange team to drive launch processes, disciplines, and toolkits including blueprints, frameworks, archetypes, playbooks, governance models that are standardized and utilizes across all products and launch teams. Create communities of practice across for upcoming launches to be able to gather, aggregate and share best practices and cross-functional perspectives across teams, ensuring that teams are building on launch and artwork and labelling learnings across the organization Manage a consistent and robust product launch process and governance as a 'control tower' structure to provide oversight and to ensure consistency of tracking and incorporating disciplines across launches Work with internal launch stakeholders to ensure launch process management and successful completion of launch readiness tasks (standardized approach across business units - including Blueprint / Playbook, Governance, and Dashboards /KPIs. Work with cross-functional team to understand the impact of changing regulations, product requirements and new market entry regarding artwork and labelling. Coordinate Launch Readiness Review Assessments across launch brands to ensure strategic and tactical plans are reviewed and aligned with CtF (commit to file) and CtL (commit to launch) dates with BU and TOPs leadership Establish reporting dashboards to manage reporting of key metrics and KPIs including leading and lagging indicators to ensure launch success, providing mechanism for teams to share critical updates. Leading overall business planning working with the Product Teams, Commercial / Country leaders, Planning & Logistics as well as cross-functionally to ensure that strategic planning & financial-planning deliverables are created at a high-level and in a timely manner Designs and establishes new processes, as required, for new modalities and emerging technologies that warrant deviation / modification of standard processes. Create and manage change control packages in product life cycle management system, ensure documentation is accurate and appropriate. Team Leadership: Lead, mentor, and develop a matrix team of TOPS professionals, fostering a culture of excellence and continuous improvement. Compliance: Ensure compliance with all relevant TOPS and Regulatory policies and processes. Stakeholder Collaboration: Collaborate and consistently communicate with key stakeholders, including BU leadership, TOPS product teams and leadership. Technology Utilization: Leverage appropriate technology and systems to streamline processes and improve data accuracy to support Product Launch Dashboards. Change Leadership:As a member of the Product Supply Chain Team(s) support and drive the change management requirements through communication internally and externally, developing the vision for Launch Excellence and broader PSCM and GSC organization and empowering team members to make effective decisions. SCOPE This role is responsible for supporting the on-time Launch and availability of products and artwork and labelling in market in compliance with applicable regulations. Decisions made in this role are of critical nature in mitigating risks for the business while ensuring BioMarin's commercial products are delivered to patients in a timely and compliant manner. The candidate should demonstrate the following attributes: A firm commitment to BioMarin's cultural beliefs and values Consistent track record of exceeding objectives within area of influence Ability to multitask effectively within a highly dynamic environment Ability to achieve results through others without direct reporting lines Strong problem-solving skills with a global focus both internally and externally Possess a high level of accountability and demonstrate an ability to be a change agent in a highly regulated industry Flexibility and ability to deal with changing priorities without losing sight of the overall business, product and market needs Strong interpersonal, communication and influencing skills working with all levels and within an environment of constant change Proactive and energetic outlook with an unwillingness to accept the status quo Interaction and collaboration with team members, peers and senior management Ability to work independently with strong time management skills Ability to operate globally, across different time-zones, work with global and regional functions. EDUCATION Bachelor's degree in Life Science, Engineering, Supply Chain Management, Business Administration, or a related field. Preferred: MBA in supply chain management, finance or business operations EXPERIENCE Minimum 10 years of experience in Supply Chain Product Launch or related discipline. Experience developing and operationalizing processes, systems and plans for New Product Launches inclusive of Artwork and Labelling. Strong leadership and management skills, excellent communication and interpersonal skills. Lean-DMAIC expertise, preferably Green Belt Certified or higher Project management certification, PMP or equivalent (preferred). Strong regulatory and GMP acumen Detail-oriented, analytical thinker, problem-solver, and able to work in a fast-paced environment. Proven ability to lead change initiatives and drive improvements within and across functions which enable compliance and mitigate risk Ability to effectively work autonomously and independently Proficiency in Microsoft applications and understanding of Office Timeline, MS Project / Project Online, MS Teams, MS PowerBI, SAP, or like technologies CONTACTS TOPS and PSCT product teams, GSC Planning, Site SC and Operations, Regulatory (CMC, Labeling & International / EU), Commercial Ops., Master Data team, Logistics, Artwork / Packaging Operations, Quality SUPERVISOR RESPONSIBILITY Manage a direct team of 3 - 5 professionals responsible for Product Launches and Artwork & Labelling across BioMarin portfolio of products. Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned. Equal Opportunity Employer/Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Senior Fashion Editor - Maternity Cover Apply Location: London, UK Time Type: Full time Posted on: Posted Yesterday Job Requisition ID: R-16016 NET-A-PORTER delivers incredible fashion for incredible women. As the world's leading luxury retailer with the most authoritative product edit globally, the site offers the ultimate curation of fashion from the most coveted designer brands, the most exceptional assortment of fine watches and precious jewelry, and more than 200 specialist beauty brands. Its discerning edit places special emphasis on highlighting the creativity and promise of the next generation of fashion talent via the Vanguard, a program for emerging brands. Consideration for environmental and social impact increasingly shapes the product offering, and the launch of the NET SUSTAIN platform was created to showcase brands that place sustainability at the core of their product. Uniting content and commerce to deliver an immersive and inspiring customer experience, NET-A-PORTER speaks to a global community and features a dedicated editorial vertical with PORTER, which is renowned for its award-winning content featuring a diverse range of incredible women. The Senior Fashion Editor reports into the Fashion Director. This role provides and supports the style leadership and aesthetic to the NET-A-PORTER and MR PORTER brand, across all content and platforms. Location: Our Westfield office in London Reporting into: Fashion Director Besides a competitive salary, we can offer you: Performance bonus schemes dependent on the type of role you are in A pension that both you and the company contribute to A portal with an array of discounts on things like theme park and cinema tickets Our famous staff discount along with exclusive staff sales Private healthcare for you and your family Flexible working A chance to be part of a fun and caring team that supports each other Here is a breakdown of what you'll be doing: Propose concepts for fashion stories for all areas of the business Style shoots for all platforms as required including PORTER, The Journal, social and marketing Introduce appropriate talent to the business, including a substantial roster of photographers - both new and established Work with the NET-A-PORTER and MR PORTER commercial teams to support investments, exclusives and special projects Supply on-trend, on-brand jewellery shoots; ensuring ample product selection and sufficient 'buy' and 'credit' depth Liaise with Brand Partnership teams on campaign and product investments Work with the Creative team on story conception (mood boards), development, image/prop sourcing, art buying and layout approval Responsible for samples, stock, and fine jewellery on local and international shoots Be a brand ambassador at presentations and shoots as required Have a clear understanding of the budgets and deadlines for all shoots and work closely with Production to ensure these are maintained Work closely with the buy teams to develop an understanding of sales to aid the formulation of ideas and ensure that all content is both commercially and editorially viable Deputise for the Deputy Fashion Director as and when required Manage a small team, ensuring clear development plans, completing regular catch-ups and annual performance reviews. International travel as and when required The type of person we are looking for: Demonstrate solid understanding of the luxury fashion industry Extensive relationships across the fashion industry with photographers, agents, PRs etc A real sense of runway looks and what trends are happening each season An extensive portfolio demonstrating body of work across both fashion stories and sittings Experience working closely with A-list talent Able to manage, lead and develop a small team Experience managing assistants across an extensive calendar Flair and individuality combined with awareness of the NET-A-PORTER and MR PORTER brand aesthetic Extremely well organised, methodical and efficient, with initiative Impressive styling aesthetic and demonstrated portfolio Adaptable to what is required, both aesthetically and in constricted time periods Proven ability to work quickly and effectively with an eye for detail The ability to react positively to rapidly evolving business requirements Passionate about ensuring NET-A-PORTER and MR PORTER are the premier online fashion destinations Show initiative/ideas across the board when styling sittings, accessories shoots, and sharing market knowledge YOOX NET-A-PORTER GROUP is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Experience Level: Mid-Senior level Workplace Type: Hybrid
Jul 18, 2025
Full time
Senior Fashion Editor - Maternity Cover Apply Location: London, UK Time Type: Full time Posted on: Posted Yesterday Job Requisition ID: R-16016 NET-A-PORTER delivers incredible fashion for incredible women. As the world's leading luxury retailer with the most authoritative product edit globally, the site offers the ultimate curation of fashion from the most coveted designer brands, the most exceptional assortment of fine watches and precious jewelry, and more than 200 specialist beauty brands. Its discerning edit places special emphasis on highlighting the creativity and promise of the next generation of fashion talent via the Vanguard, a program for emerging brands. Consideration for environmental and social impact increasingly shapes the product offering, and the launch of the NET SUSTAIN platform was created to showcase brands that place sustainability at the core of their product. Uniting content and commerce to deliver an immersive and inspiring customer experience, NET-A-PORTER speaks to a global community and features a dedicated editorial vertical with PORTER, which is renowned for its award-winning content featuring a diverse range of incredible women. The Senior Fashion Editor reports into the Fashion Director. This role provides and supports the style leadership and aesthetic to the NET-A-PORTER and MR PORTER brand, across all content and platforms. Location: Our Westfield office in London Reporting into: Fashion Director Besides a competitive salary, we can offer you: Performance bonus schemes dependent on the type of role you are in A pension that both you and the company contribute to A portal with an array of discounts on things like theme park and cinema tickets Our famous staff discount along with exclusive staff sales Private healthcare for you and your family Flexible working A chance to be part of a fun and caring team that supports each other Here is a breakdown of what you'll be doing: Propose concepts for fashion stories for all areas of the business Style shoots for all platforms as required including PORTER, The Journal, social and marketing Introduce appropriate talent to the business, including a substantial roster of photographers - both new and established Work with the NET-A-PORTER and MR PORTER commercial teams to support investments, exclusives and special projects Supply on-trend, on-brand jewellery shoots; ensuring ample product selection and sufficient 'buy' and 'credit' depth Liaise with Brand Partnership teams on campaign and product investments Work with the Creative team on story conception (mood boards), development, image/prop sourcing, art buying and layout approval Responsible for samples, stock, and fine jewellery on local and international shoots Be a brand ambassador at presentations and shoots as required Have a clear understanding of the budgets and deadlines for all shoots and work closely with Production to ensure these are maintained Work closely with the buy teams to develop an understanding of sales to aid the formulation of ideas and ensure that all content is both commercially and editorially viable Deputise for the Deputy Fashion Director as and when required Manage a small team, ensuring clear development plans, completing regular catch-ups and annual performance reviews. International travel as and when required The type of person we are looking for: Demonstrate solid understanding of the luxury fashion industry Extensive relationships across the fashion industry with photographers, agents, PRs etc A real sense of runway looks and what trends are happening each season An extensive portfolio demonstrating body of work across both fashion stories and sittings Experience working closely with A-list talent Able to manage, lead and develop a small team Experience managing assistants across an extensive calendar Flair and individuality combined with awareness of the NET-A-PORTER and MR PORTER brand aesthetic Extremely well organised, methodical and efficient, with initiative Impressive styling aesthetic and demonstrated portfolio Adaptable to what is required, both aesthetically and in constricted time periods Proven ability to work quickly and effectively with an eye for detail The ability to react positively to rapidly evolving business requirements Passionate about ensuring NET-A-PORTER and MR PORTER are the premier online fashion destinations Show initiative/ideas across the board when styling sittings, accessories shoots, and sharing market knowledge YOOX NET-A-PORTER GROUP is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Experience Level: Mid-Senior level Workplace Type: Hybrid
Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We're looking for a Service Delivery Manager within the Digital Workspace pillar who will oversee the effective delivery of IT services across the Digital Workspace, the broader non-focus business services, and the Core enterprise Azure platform stack. As a senior team member, you'll collaborate with the Digital Workspace Director, department heads, and stakeholders to ensure services meet First Central's goals, managing escalated incidents, problems, and changes. You'll support operational change, champion continuous improvement, and contribute to the development of this growing function. Operating within a DevOps environment, you'll work with product owners, developers, architects, and business teams to deliver reliable, value-driven services-using automation and Azure technologies to reduce risk and improve performance. As part of the Service Management community, you'll help shape shared processes, manage SLAs, oversee operational changes, and support ongoing service improvements across the Technology pillar. We value flexible working, so you can work remotely or from one of our offices in Salford Quays, Manchester; Haywards Heath, West Sussex; or Guernsey, with occasional office visits. Core skills for success: Excellent communication skills, verbal and written Strong time management and organisational skills Leadership and influencing skills, able to collaborate across technical and business teams Analytical mindset focused on service improvements and automation opportunities Passion for delivering business value through technology and service excellence Ability to manage multiple priorities and projects effectively Experience in aligning IT services with business strategies Proven leadership in managing service delivery teams and organizational change Interpersonal skills for working with diverse teams and stakeholders Problem-solving skills for complex service issues Commitment to continuous improvement and high-quality IT services Experience in managing change initiatives aligned with business goals Responsibilities include: Managing day-to-day service delivery within the Digital Workspace Handling escalations and ensuring SLAs are met Collaborating with development, architecture, operations, and business teams Monitoring service performance and reporting to leadership Overseeing operational change processes and risk management Participating in planning and prioritization of IT initiatives Leading process improvements and automation projects, especially leveraging Azure tools Managing SLAs, conducting reviews, and driving service enhancements Providing leadership and professional development for the team Acting as primary contact for escalated issues and maintaining stakeholder relationships Reporting on service performance and improvement initiatives Supporting business continuity and resilience planning Supporting the Digital Workspace Director as needed Experience & knowledge required: Understanding of FCA requirements (including Consumer Duty) Senior IT experience, preferably in fast-paced environments Expertise in service delivery management and cross-team coordination Experience with DevOps, Azure cloud services, and automation tools Knowledge of ITSM processes and SLA management Hands-on experience with Azure and automation technologies Understanding of DevOps and Agile methodologies Skills: Effective communication, leadership, and interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to driving business improvements Stay current with emerging cloud and automation technologies If you're ready for the challenge and want to join our vibrant team, we want to hear from you!
Jul 18, 2025
Full time
Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We're looking for a Service Delivery Manager within the Digital Workspace pillar who will oversee the effective delivery of IT services across the Digital Workspace, the broader non-focus business services, and the Core enterprise Azure platform stack. As a senior team member, you'll collaborate with the Digital Workspace Director, department heads, and stakeholders to ensure services meet First Central's goals, managing escalated incidents, problems, and changes. You'll support operational change, champion continuous improvement, and contribute to the development of this growing function. Operating within a DevOps environment, you'll work with product owners, developers, architects, and business teams to deliver reliable, value-driven services-using automation and Azure technologies to reduce risk and improve performance. As part of the Service Management community, you'll help shape shared processes, manage SLAs, oversee operational changes, and support ongoing service improvements across the Technology pillar. We value flexible working, so you can work remotely or from one of our offices in Salford Quays, Manchester; Haywards Heath, West Sussex; or Guernsey, with occasional office visits. Core skills for success: Excellent communication skills, verbal and written Strong time management and organisational skills Leadership and influencing skills, able to collaborate across technical and business teams Analytical mindset focused on service improvements and automation opportunities Passion for delivering business value through technology and service excellence Ability to manage multiple priorities and projects effectively Experience in aligning IT services with business strategies Proven leadership in managing service delivery teams and organizational change Interpersonal skills for working with diverse teams and stakeholders Problem-solving skills for complex service issues Commitment to continuous improvement and high-quality IT services Experience in managing change initiatives aligned with business goals Responsibilities include: Managing day-to-day service delivery within the Digital Workspace Handling escalations and ensuring SLAs are met Collaborating with development, architecture, operations, and business teams Monitoring service performance and reporting to leadership Overseeing operational change processes and risk management Participating in planning and prioritization of IT initiatives Leading process improvements and automation projects, especially leveraging Azure tools Managing SLAs, conducting reviews, and driving service enhancements Providing leadership and professional development for the team Acting as primary contact for escalated issues and maintaining stakeholder relationships Reporting on service performance and improvement initiatives Supporting business continuity and resilience planning Supporting the Digital Workspace Director as needed Experience & knowledge required: Understanding of FCA requirements (including Consumer Duty) Senior IT experience, preferably in fast-paced environments Expertise in service delivery management and cross-team coordination Experience with DevOps, Azure cloud services, and automation tools Knowledge of ITSM processes and SLA management Hands-on experience with Azure and automation technologies Understanding of DevOps and Agile methodologies Skills: Effective communication, leadership, and interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to driving business improvements Stay current with emerging cloud and automation technologies If you're ready for the challenge and want to join our vibrant team, we want to hear from you!
Ruminant Feed Sales - Cumbria - £45,000 DOE + Company Car or Car Allowance + Benefits The Job: We are currently recruiting a Sales Representative specializing in ruminant feed to join a long-established and growing agricultural feed business in the Cumbria region. This role offers an excellent opportunity to develop a career in ruminant nutrition and animal feed sales. The successful candidate will work across the region, developing ruminant feed sales with livestock farmers and key accounts. The Company: A respected, long-standing UK ruminant feed company known for delivering quality products and exceptional customer service. The Candidate: Background in farming or agriculture Good understanding of the livestock sector, both physically and financially Strong work ethic Passionate about sales Ambitious The Package: Basic salary £30,000 - £45,000 (depending on experience) + excellent OTE Company car or car allowance Generous holiday allowance, pension scheme, life assurance, and more Ongoing training, development, and career progression opportunities Application: Please email your CV to Rebekah Shields, Global Recruitment Managing Director, at . Stay Connected: Register on our website to keep up-to-date with the latest opportunities. Follow us on LinkedIn, Instagram, Facebook, and Twitter. As a leading recruitment agency in agriculture, food, horticulture, equestrian, animal health, and rural sectors, we offer bespoke recruitment solutions, executive search, candidate profiling, targeted advertising, and more. Visit or contact us at or to learn how we can assist your career or recruitment needs.
Jul 18, 2025
Full time
Ruminant Feed Sales - Cumbria - £45,000 DOE + Company Car or Car Allowance + Benefits The Job: We are currently recruiting a Sales Representative specializing in ruminant feed to join a long-established and growing agricultural feed business in the Cumbria region. This role offers an excellent opportunity to develop a career in ruminant nutrition and animal feed sales. The successful candidate will work across the region, developing ruminant feed sales with livestock farmers and key accounts. The Company: A respected, long-standing UK ruminant feed company known for delivering quality products and exceptional customer service. The Candidate: Background in farming or agriculture Good understanding of the livestock sector, both physically and financially Strong work ethic Passionate about sales Ambitious The Package: Basic salary £30,000 - £45,000 (depending on experience) + excellent OTE Company car or car allowance Generous holiday allowance, pension scheme, life assurance, and more Ongoing training, development, and career progression opportunities Application: Please email your CV to Rebekah Shields, Global Recruitment Managing Director, at . Stay Connected: Register on our website to keep up-to-date with the latest opportunities. Follow us on LinkedIn, Instagram, Facebook, and Twitter. As a leading recruitment agency in agriculture, food, horticulture, equestrian, animal health, and rural sectors, we offer bespoke recruitment solutions, executive search, candidate profiling, targeted advertising, and more. Visit or contact us at or to learn how we can assist your career or recruitment needs.
Location: Regional Office London, United Kingdom Join PPHE Hotel Group as a Website Development Manager! Supported by the Assistant Director and VP of Digital marketing, as the Web Development Manager , you'll define and execute web development strategies, improve performance across our hotel, restaurant, and corporate websites, and manage the development roadmap from planning to launch. You'll lead a team of three, overseeing SEO strategy, web development, and content publishing. Excellent communication skills are essential to support stakeholders across multiple corporate offices and hotels in Europe. PPHE is an international hospitality and real estate company, creating valuable memories for our guests and stakeholders - across our international portfolio of prime hospitality real estate, encompassing iconic hotels, destination restaurants, buzzing bars and more. Driving it all, behind the scenes, are our support teams. This team is based between London and Amsterdam, so travel between offices will be required. What is in it for you? Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Equipment provided to ensure you are working comfortably at home 1 day per week 2 wellness days meaning you start with 30 days of holiday per year (pro rata) including bank holidays, increasing with years of service Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750! Vitality at work scheme with great gym discounts & more Ride to Work scheme & free cycling lessons 24/7 employee assistance programme Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas Free dry cleaning for workwear Annual Staff parties and events Your main focus as our Web Development Manager: Lead the web development team and serve as the primary product owner for all company websites. Manage agency relationships and liaise with partners like Radisson Hotel Group and Arena Hospitality Group. Ensure compliance with data privacy and accessibility regulations and uphold best practices for UX and SEO. Select new vendors and ensure value from all tools and partners. Plan and prioritize the development roadmap and team schedule. Identify opportunities to drive online performance and address commercial challenges. Monitor and report on website analytics and performance, and report findings to key stakeholders. Define SEO strategies for individual hotel websites and the art'otel brand site. About you: Proficiency in Wordpress, Adobe Analytics, and GA4; experience with Squarespace, Sitecore, and Laravel is a plus. Strong leadership, stakeholder management, and communication skills. Data-driven decision maker with awareness of business needs and website performance. Excellent project management skills Understanding of tag management, analytics governance, data privacy, and website accessibility standards. Comprehensive knowledge of SEO best practices. Experience with web analytics, A/B testing, and personalization tools. Hospitality industry experience is advantageous. Ready to make a difference in the hospitality industry? Apply now and join us in delivering exceptional guest experiences!
Jul 18, 2025
Full time
Location: Regional Office London, United Kingdom Join PPHE Hotel Group as a Website Development Manager! Supported by the Assistant Director and VP of Digital marketing, as the Web Development Manager , you'll define and execute web development strategies, improve performance across our hotel, restaurant, and corporate websites, and manage the development roadmap from planning to launch. You'll lead a team of three, overseeing SEO strategy, web development, and content publishing. Excellent communication skills are essential to support stakeholders across multiple corporate offices and hotels in Europe. PPHE is an international hospitality and real estate company, creating valuable memories for our guests and stakeholders - across our international portfolio of prime hospitality real estate, encompassing iconic hotels, destination restaurants, buzzing bars and more. Driving it all, behind the scenes, are our support teams. This team is based between London and Amsterdam, so travel between offices will be required. What is in it for you? Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Equipment provided to ensure you are working comfortably at home 1 day per week 2 wellness days meaning you start with 30 days of holiday per year (pro rata) including bank holidays, increasing with years of service Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750! Vitality at work scheme with great gym discounts & more Ride to Work scheme & free cycling lessons 24/7 employee assistance programme Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas Free dry cleaning for workwear Annual Staff parties and events Your main focus as our Web Development Manager: Lead the web development team and serve as the primary product owner for all company websites. Manage agency relationships and liaise with partners like Radisson Hotel Group and Arena Hospitality Group. Ensure compliance with data privacy and accessibility regulations and uphold best practices for UX and SEO. Select new vendors and ensure value from all tools and partners. Plan and prioritize the development roadmap and team schedule. Identify opportunities to drive online performance and address commercial challenges. Monitor and report on website analytics and performance, and report findings to key stakeholders. Define SEO strategies for individual hotel websites and the art'otel brand site. About you: Proficiency in Wordpress, Adobe Analytics, and GA4; experience with Squarespace, Sitecore, and Laravel is a plus. Strong leadership, stakeholder management, and communication skills. Data-driven decision maker with awareness of business needs and website performance. Excellent project management skills Understanding of tag management, analytics governance, data privacy, and website accessibility standards. Comprehensive knowledge of SEO best practices. Experience with web analytics, A/B testing, and personalization tools. Hospitality industry experience is advantageous. Ready to make a difference in the hospitality industry? Apply now and join us in delivering exceptional guest experiences!
Bristol, Edinburgh, Glasgow, London, Manchester Business Line Job Type Permanent / FTC Date published 14-Nov-2024 19659 Connect to your Industry Join the world's leading HR and people transformation business and help create the Future of Work for major organisations. You'll develop trusted relationships with senior business stakeholders and use proven methodologies to deliver high quality work that maximises value for our clients.As part of a practice that brings research and analytics expertise together with deep industry knowledge and extensive GenAI capability, you'll execute programmes that are not only innovative, but deliver the most positive impact to people, clients and society. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, we lead the way , serve with integrity , take care of each other , fosterinclusion , and collaborate for measurable impact . These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity If you have practical delivery experience of Oracle HCM Cloud implementations and are looking to develop your career in a market-leading HR transformation and technology consulting team, then this could be the role for you. Join a team which is recognised by industry analysts for our HR Transformation & Technology capability, and by Oracle for our implementation expertise and delivery excellence. As Associate Director within the team, you will be a key member of our market-leading Oracle HR consulting team. We have achieved 100% Service Expertise globally and were voted Oracle's UK and Ireland HCM Partner of the Year three years in a row. Combining your Oracle expertise with your stakeholder and project management skills and experience, this role will provide you with opportunities to lead multi-disciplinary teams in the development and delivery of Oracle solutions for a wide range of clients across multiple industries. As an Associate Director in our Oracle HR practice you will have responsibility for: Delivering Oracle Cloud programmes and/or acting as a Solution Architect across large Oracle HCM Cloud implementations; Leading client relationships and managing key stakeholders; Guiding, managing and leading team members within an inclusive team culture where people are recognised for their contribution; Actively managing key risks and issues; Developing and growing the practice; Leading and shaping the strategy and team. Connect to your skills and professional experience Experience of taking leadership of one or more aspects of practice - helping to grow the business Experience of Oracle HCM Cloud implementation projects, performing a variety of roles through the full project life cycle with specialist functional knowledge of Oracle HCM Cloud modules Proven ability to structure and develop and deliver HR transformation solutions Track record in account development, business and relationship development and the ability to identify and act upon opportunities to build and develop Deloitte's Oracle HCM practice footprint Proven ability to understand, mitigate and manage risk Exceptional communicator with the ability to articulate complex ideas to all levels of an organisation, and effectively lead and manage all key stakeholders Excellent programme management discipline including project commercials and implementation budgets Ability to lead and direct large and cross functional teams Excellent people management and development skills with a strong focus on team development Holding or eligible for UK Security Clearance Relevant relationships within Oracle Ability to operate as a solution architect - with a focus on end-to-end solution coherence Understanding of Oracle ERP Cloud and how it interoperates with HCM Experience of advising clients on business cases and implementation/roll-out roadmaps Experience of working with GenAI solutions Consulting or system implementation services background 100% flexibility on travel requirements - including potential travel to Europe for client projects Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever-changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "I thoroughly enjoy the opportunities and the people I engage with: they enrich my day immensely. Every week throws up new challenges, new risks to assess, new plans to develop." "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." -Sophia, Technology & Transformation Our hybrid working policy You'll be based in one of our UK locations with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Jul 18, 2025
Full time
Bristol, Edinburgh, Glasgow, London, Manchester Business Line Job Type Permanent / FTC Date published 14-Nov-2024 19659 Connect to your Industry Join the world's leading HR and people transformation business and help create the Future of Work for major organisations. You'll develop trusted relationships with senior business stakeholders and use proven methodologies to deliver high quality work that maximises value for our clients.As part of a practice that brings research and analytics expertise together with deep industry knowledge and extensive GenAI capability, you'll execute programmes that are not only innovative, but deliver the most positive impact to people, clients and society. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, we lead the way , serve with integrity , take care of each other , fosterinclusion , and collaborate for measurable impact . These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity If you have practical delivery experience of Oracle HCM Cloud implementations and are looking to develop your career in a market-leading HR transformation and technology consulting team, then this could be the role for you. Join a team which is recognised by industry analysts for our HR Transformation & Technology capability, and by Oracle for our implementation expertise and delivery excellence. As Associate Director within the team, you will be a key member of our market-leading Oracle HR consulting team. We have achieved 100% Service Expertise globally and were voted Oracle's UK and Ireland HCM Partner of the Year three years in a row. Combining your Oracle expertise with your stakeholder and project management skills and experience, this role will provide you with opportunities to lead multi-disciplinary teams in the development and delivery of Oracle solutions for a wide range of clients across multiple industries. As an Associate Director in our Oracle HR practice you will have responsibility for: Delivering Oracle Cloud programmes and/or acting as a Solution Architect across large Oracle HCM Cloud implementations; Leading client relationships and managing key stakeholders; Guiding, managing and leading team members within an inclusive team culture where people are recognised for their contribution; Actively managing key risks and issues; Developing and growing the practice; Leading and shaping the strategy and team. Connect to your skills and professional experience Experience of taking leadership of one or more aspects of practice - helping to grow the business Experience of Oracle HCM Cloud implementation projects, performing a variety of roles through the full project life cycle with specialist functional knowledge of Oracle HCM Cloud modules Proven ability to structure and develop and deliver HR transformation solutions Track record in account development, business and relationship development and the ability to identify and act upon opportunities to build and develop Deloitte's Oracle HCM practice footprint Proven ability to understand, mitigate and manage risk Exceptional communicator with the ability to articulate complex ideas to all levels of an organisation, and effectively lead and manage all key stakeholders Excellent programme management discipline including project commercials and implementation budgets Ability to lead and direct large and cross functional teams Excellent people management and development skills with a strong focus on team development Holding or eligible for UK Security Clearance Relevant relationships within Oracle Ability to operate as a solution architect - with a focus on end-to-end solution coherence Understanding of Oracle ERP Cloud and how it interoperates with HCM Experience of advising clients on business cases and implementation/roll-out roadmaps Experience of working with GenAI solutions Consulting or system implementation services background 100% flexibility on travel requirements - including potential travel to Europe for client projects Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever-changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "I thoroughly enjoy the opportunities and the people I engage with: they enrich my day immensely. Every week throws up new challenges, new risks to assess, new plans to develop." "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." -Sophia, Technology & Transformation Our hybrid working policy You'll be based in one of our UK locations with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
External Job Description Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jul 18, 2025
Full time
External Job Description Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Do you want to work in an environment where science and technology is at the forefront of safeguarding the UK? We are looking for an experienced Infrastructure & Automation Engineer to join our team and play a key role in designing, building, and supporting secure, enterprise-grade solutions. You will work across both Microsoft and Linux technologies in highly available environments and be responsible for leveraging automation to improve delivery and operational efficiency. This is a hands on technical role requiring a blend of scripting, infrastructure design, and support skills - ideal for someone who thrives in a fast paced environment, enjoys problem solving, and wants to drive innovation through automation. Must be able to commute to one of our sites in Salisbury or Portsmouth at least 1 day per week. What you will be doing: Designing and implementing solutions that leverage automation capabilities across the account. Developing scripts and or configurations that support an infrastructure as code strategy. Leverage a DevOps and automation approach to delivering solutions. Provide technical support, mentoring and fault resolution during project phases. Support our sales teams in a pre-sales function to understand user problems and assist with the definition of technical requirements and potential opportunities. Ensure our solutions align to best practice. What you will bring: Strong understanding of Microsoft Active Directory design and implementation in multi-site, multi-tenant architectures. Working knowledge and some hands-on experience with automation tooling and scripting. Experience supporting the design of complex systems and contributing to high quality design documentation. Strong working knowledge of Broadcom and Microsoft virtualisation technologies. Knowledge of Network Security and TCP/IP networking. It would be great if you had: Hybrid and multi-cloud experience with Azure, AWS or OCI. Anisible, Aria, Terraform, Puppet automation tooling. Container technologies (Kubernetes, Tanzu). Azure Entra Identity. If you are interested in this role but not sure if your skills andexperience are exactly what we're looking for, please do apply, we'd love tohear from you! Although this role is advertised as full-time, we supportdifferent ways of working and can offer a range of flexible workingarrangements. So, if you're interested and need to work flexibly, we encourageyou to apply and talk to us about what might be possible. Level of Clearance: DV Referral Bonus: £1500 Salaryoffered will be in line with experience and development needs. Loved reading about this job and want to know more aboutSector/Company ? OurAerospace, Defence and Security business designs, develops and deploys digitalsolutions that bring clients enduring business value across the UK's Public andPrivate sectors. We foster a culture in which employees feel valued andsupported, delivering exceptional rates of customer satisfaction in the UK'smost complex safety- and security-critical markets.
Jul 18, 2025
Full time
Do you want to work in an environment where science and technology is at the forefront of safeguarding the UK? We are looking for an experienced Infrastructure & Automation Engineer to join our team and play a key role in designing, building, and supporting secure, enterprise-grade solutions. You will work across both Microsoft and Linux technologies in highly available environments and be responsible for leveraging automation to improve delivery and operational efficiency. This is a hands on technical role requiring a blend of scripting, infrastructure design, and support skills - ideal for someone who thrives in a fast paced environment, enjoys problem solving, and wants to drive innovation through automation. Must be able to commute to one of our sites in Salisbury or Portsmouth at least 1 day per week. What you will be doing: Designing and implementing solutions that leverage automation capabilities across the account. Developing scripts and or configurations that support an infrastructure as code strategy. Leverage a DevOps and automation approach to delivering solutions. Provide technical support, mentoring and fault resolution during project phases. Support our sales teams in a pre-sales function to understand user problems and assist with the definition of technical requirements and potential opportunities. Ensure our solutions align to best practice. What you will bring: Strong understanding of Microsoft Active Directory design and implementation in multi-site, multi-tenant architectures. Working knowledge and some hands-on experience with automation tooling and scripting. Experience supporting the design of complex systems and contributing to high quality design documentation. Strong working knowledge of Broadcom and Microsoft virtualisation technologies. Knowledge of Network Security and TCP/IP networking. It would be great if you had: Hybrid and multi-cloud experience with Azure, AWS or OCI. Anisible, Aria, Terraform, Puppet automation tooling. Container technologies (Kubernetes, Tanzu). Azure Entra Identity. If you are interested in this role but not sure if your skills andexperience are exactly what we're looking for, please do apply, we'd love tohear from you! Although this role is advertised as full-time, we supportdifferent ways of working and can offer a range of flexible workingarrangements. So, if you're interested and need to work flexibly, we encourageyou to apply and talk to us about what might be possible. Level of Clearance: DV Referral Bonus: £1500 Salaryoffered will be in line with experience and development needs. Loved reading about this job and want to know more aboutSector/Company ? OurAerospace, Defence and Security business designs, develops and deploys digitalsolutions that bring clients enduring business value across the UK's Public andPrivate sectors. We foster a culture in which employees feel valued andsupported, delivering exceptional rates of customer satisfaction in the UK'smost complex safety- and security-critical markets.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing VAT Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals as well as public sector and not for profit entities. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Job Description This role will provide VAT advisory services to a wide range of organisations. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients including being involved in special assignments on an ad hoc basis, whilst ensuring the Firm's quality and risk standards are met. The role will be supported by the VAT Director and VAT Partner. Responsibilities Provide VAT advisory services with some compliance element to a wide range of clients, getting involved in special assignments on an ad hoc basis. Ensure the Firm's quality control procedures are adhered to as appropriate, and the Firm's professional standards are met. Highlight risk, quality control and technical matters to the Partner/ Director, whilst exercising judgement within agreed parameters. Develop professional relationships with clients and within the Firm, adapting the approach for the relevant audience. Take ownership and manage a portfolio of clients including client take on and engagement; billings and recovery rates; and debt management. To act as a key point of contact within the Firm for the client, together with the Partner/ Director. This will involve responding promptly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients. There will be an expectation that you will take full responsibility for project delivery on the portfolio. Ensure assignments are completed within agreed budgets and timescales and keep client/ Partner/ Director informed of overruns. Liaise with HMRC and other stakeholders. Self-development and continuing professional education with a view to progressing within the Firm. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Requirements An in depth, up to date, technical knowledge of VAT and the ability to deal with complex issues Project and staff management experience Ability to manage a client portfolio profitably Experience of dealing with client management and HMRC CTA and/or ACA qualified or experienced within HMRC Demonstrable VAT advisory experience Take personal responsibility for own decisions and actions. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jul 18, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing VAT Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals as well as public sector and not for profit entities. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Job Description This role will provide VAT advisory services to a wide range of organisations. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients including being involved in special assignments on an ad hoc basis, whilst ensuring the Firm's quality and risk standards are met. The role will be supported by the VAT Director and VAT Partner. Responsibilities Provide VAT advisory services with some compliance element to a wide range of clients, getting involved in special assignments on an ad hoc basis. Ensure the Firm's quality control procedures are adhered to as appropriate, and the Firm's professional standards are met. Highlight risk, quality control and technical matters to the Partner/ Director, whilst exercising judgement within agreed parameters. Develop professional relationships with clients and within the Firm, adapting the approach for the relevant audience. Take ownership and manage a portfolio of clients including client take on and engagement; billings and recovery rates; and debt management. To act as a key point of contact within the Firm for the client, together with the Partner/ Director. This will involve responding promptly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients. There will be an expectation that you will take full responsibility for project delivery on the portfolio. Ensure assignments are completed within agreed budgets and timescales and keep client/ Partner/ Director informed of overruns. Liaise with HMRC and other stakeholders. Self-development and continuing professional education with a view to progressing within the Firm. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Requirements An in depth, up to date, technical knowledge of VAT and the ability to deal with complex issues Project and staff management experience Ability to manage a client portfolio profitably Experience of dealing with client management and HMRC CTA and/or ACA qualified or experienced within HMRC Demonstrable VAT advisory experience Take personal responsibility for own decisions and actions. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing VAT Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals as well as public sector and not for profit entities. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Job Description This role will provide VAT advisory services to a wide range of organisations. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients including being involved in special assignments on an ad hoc basis, whilst ensuring the Firm's quality and risk standards are met. The role will be supported by the VAT Director and VAT Partner. Responsibilities Provide VAT advisory services with some compliance element to a wide range of clients, getting involved in special assignments on an ad hoc basis. Ensure the Firm's quality control procedures are adhered to as appropriate, and the Firm's professional standards are met. Highlight risk, quality control and technical matters to the Partner/ Director, whilst exercising judgement within agreed parameters. Develop professional relationships with clients and within the Firm, adapting the approach for the relevant audience. Take ownership and manage a portfolio of clients including client take on and engagement; billings and recovery rates; and debt management. To act as a key point of contact within the Firm for the client, together with the Partner/ Director. This will involve responding promptly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients. There will be an expectation that you will take full responsibility for project delivery on the portfolio. Ensure assignments are completed within agreed budgets and timescales and keep client/ Partner/ Director informed of overruns. Liaise with HMRC and other stakeholders. Self-development and continuing professional education with a view to progressing within the Firm. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Requirements An in depth, up to date, technical knowledge of VAT and the ability to deal with complex issues Project and staff management experience Ability to manage a client portfolio profitably Experience of dealing with client management and HMRC CTA and/or ACA qualified or experienced within HMRC Demonstrable VAT advisory experience Take personal responsibility for own decisions and actions. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jul 18, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing VAT Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals as well as public sector and not for profit entities. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Job Description This role will provide VAT advisory services to a wide range of organisations. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients including being involved in special assignments on an ad hoc basis, whilst ensuring the Firm's quality and risk standards are met. The role will be supported by the VAT Director and VAT Partner. Responsibilities Provide VAT advisory services with some compliance element to a wide range of clients, getting involved in special assignments on an ad hoc basis. Ensure the Firm's quality control procedures are adhered to as appropriate, and the Firm's professional standards are met. Highlight risk, quality control and technical matters to the Partner/ Director, whilst exercising judgement within agreed parameters. Develop professional relationships with clients and within the Firm, adapting the approach for the relevant audience. Take ownership and manage a portfolio of clients including client take on and engagement; billings and recovery rates; and debt management. To act as a key point of contact within the Firm for the client, together with the Partner/ Director. This will involve responding promptly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients. There will be an expectation that you will take full responsibility for project delivery on the portfolio. Ensure assignments are completed within agreed budgets and timescales and keep client/ Partner/ Director informed of overruns. Liaise with HMRC and other stakeholders. Self-development and continuing professional education with a view to progressing within the Firm. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Requirements An in depth, up to date, technical knowledge of VAT and the ability to deal with complex issues Project and staff management experience Ability to manage a client portfolio profitably Experience of dealing with client management and HMRC CTA and/or ACA qualified or experienced within HMRC Demonstrable VAT advisory experience Take personal responsibility for own decisions and actions. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Locations : Boston Canary Wharf Atlanta Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do WHY THIS ROLE MATTERS BCG is looking for a director level Lead Solution Architect to help us accelerate into the next generation of 24 7, worldwide services that power every employee and client interaction. Your leadership will advance our journey to cloud-first infrastructure and security, ensuring fast, reliable, and secure digital experiences everywhere. Set the strategy. Define and champion a clear, modern infrastructure vision-cloud-first, secure-by-design, highly available. Lead Solution architects. Inspire, coach, and coordinate a team of specialist architects to deliver against that vision. Build & run. Design, scale, and operate global platforms across identity, networking, compute, containers, and DevSecOps. Optimize delivery. Shape architectures that boost application performance on any device-online or offline. Drive decisions. Own roadmaps, investment cases, and KPIs for a sizable infrastructure estate. Tell the story. Craft concise, compelling materials for stakeholders up to C-suite, turning complex ideas into clear action. HOW YOU WILL SUCCEED Visionary leadership - Energize teams to see possibilities in modern tech and act quickly. Analytical clarity - Tackle ambiguous problems and balance functional and non-functional needs. Hands-on execution - Produce high-quality artefacts and lead by example. Influence & collaboration - Guide architects and engineers across a matrixed organization. Modern mindset - Apply Kanban, Scrum, Lean, and product thinking to increase velocity and reduce risk. Continuous learning - Stay curious about DDD, APIs, micro-services, cloud security, and identity. YOU'RE GOOD AT Exceptional verbal and written communication skills in English is required; command of additional languages will be considered a plus You can successfully interface and connect with skilled technologists and non-technical stakeholders, including members of the C-suite Ability to work in an Agile environment leveraging strong work management, organizational and planning skills You have an ability to work as part of a geographically dispersed team bringing a sense of urgency to the tasks at hand Must have well-honed and credible influencing skills including the ability to negotiate and gain consensus between involved parties where competing priorities exist You're able to effectively handle difficult and stressful situations with poise, tact and patience, while demonstrating a sense of urgency What You'll Bring 8+ years owning end-to-end solution architecture and/or security engineering experience with large-scale infrastructure portfolios. Proven success planning and rationalizing global estates, optimizing value, cost, and risk. Extensive experience in a globally distributed environment spanning multiple platforms such as AWS, Azure and GCP Experience of cloud security techniques in a DevSecOps and agile working environment Experience in understanding and capturing requirements, continuously improve and develop technical policies and processes Experience leading and mentoring fellow team members, across internal and vendor teams Record of steering investment decisions and securing executive buy-in. Confident communicator with polished C-suite presentations. NICE TO HAVE Proven leadership in Zero Trust architecture for hybrid and multi-cloud environments Strong background in secure, software-defined networking and micro-segmentation Hands-on with modern engineering practices-Agile, DevSecOps, automated testing Familiarity with secrets management / certificate lifecycle automation Solid grasp of cryptographic key management and enterprise PKI operations Experience with Cloud Security Posture Management (CSPM) and Cloud Workload Protection Platforms (CWPP) Working knowledge of CI/CD pipelines with integrated security gates Practical use of Infrastructure as Code (Terraform, CloudFormation, Pulumi) for secure, repeatable builds Familiarity with configuration-orchestration tools (Ansible, Chef, Puppet) to enforce baseline hardening Relevant certifications-CISSP, CCSP, CCSK, SABSA, ITIL, or equivalent Who You'll Work With You will be part of a diverse and dynamic team of protection specialists located across Europe, Asia, and the Americas, working in a highly collaborative environment with like-minded colleagues. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 18, 2025
Full time
Locations : Boston Canary Wharf Atlanta Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do WHY THIS ROLE MATTERS BCG is looking for a director level Lead Solution Architect to help us accelerate into the next generation of 24 7, worldwide services that power every employee and client interaction. Your leadership will advance our journey to cloud-first infrastructure and security, ensuring fast, reliable, and secure digital experiences everywhere. Set the strategy. Define and champion a clear, modern infrastructure vision-cloud-first, secure-by-design, highly available. Lead Solution architects. Inspire, coach, and coordinate a team of specialist architects to deliver against that vision. Build & run. Design, scale, and operate global platforms across identity, networking, compute, containers, and DevSecOps. Optimize delivery. Shape architectures that boost application performance on any device-online or offline. Drive decisions. Own roadmaps, investment cases, and KPIs for a sizable infrastructure estate. Tell the story. Craft concise, compelling materials for stakeholders up to C-suite, turning complex ideas into clear action. HOW YOU WILL SUCCEED Visionary leadership - Energize teams to see possibilities in modern tech and act quickly. Analytical clarity - Tackle ambiguous problems and balance functional and non-functional needs. Hands-on execution - Produce high-quality artefacts and lead by example. Influence & collaboration - Guide architects and engineers across a matrixed organization. Modern mindset - Apply Kanban, Scrum, Lean, and product thinking to increase velocity and reduce risk. Continuous learning - Stay curious about DDD, APIs, micro-services, cloud security, and identity. YOU'RE GOOD AT Exceptional verbal and written communication skills in English is required; command of additional languages will be considered a plus You can successfully interface and connect with skilled technologists and non-technical stakeholders, including members of the C-suite Ability to work in an Agile environment leveraging strong work management, organizational and planning skills You have an ability to work as part of a geographically dispersed team bringing a sense of urgency to the tasks at hand Must have well-honed and credible influencing skills including the ability to negotiate and gain consensus between involved parties where competing priorities exist You're able to effectively handle difficult and stressful situations with poise, tact and patience, while demonstrating a sense of urgency What You'll Bring 8+ years owning end-to-end solution architecture and/or security engineering experience with large-scale infrastructure portfolios. Proven success planning and rationalizing global estates, optimizing value, cost, and risk. Extensive experience in a globally distributed environment spanning multiple platforms such as AWS, Azure and GCP Experience of cloud security techniques in a DevSecOps and agile working environment Experience in understanding and capturing requirements, continuously improve and develop technical policies and processes Experience leading and mentoring fellow team members, across internal and vendor teams Record of steering investment decisions and securing executive buy-in. Confident communicator with polished C-suite presentations. NICE TO HAVE Proven leadership in Zero Trust architecture for hybrid and multi-cloud environments Strong background in secure, software-defined networking and micro-segmentation Hands-on with modern engineering practices-Agile, DevSecOps, automated testing Familiarity with secrets management / certificate lifecycle automation Solid grasp of cryptographic key management and enterprise PKI operations Experience with Cloud Security Posture Management (CSPM) and Cloud Workload Protection Platforms (CWPP) Working knowledge of CI/CD pipelines with integrated security gates Practical use of Infrastructure as Code (Terraform, CloudFormation, Pulumi) for secure, repeatable builds Familiarity with configuration-orchestration tools (Ansible, Chef, Puppet) to enforce baseline hardening Relevant certifications-CISSP, CCSP, CCSK, SABSA, ITIL, or equivalent Who You'll Work With You will be part of a diverse and dynamic team of protection specialists located across Europe, Asia, and the Americas, working in a highly collaborative environment with like-minded colleagues. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
There is no shortage of enterprise learning management systems on the market. In fact, you could argue that there are a few too many - complicating the process of actually choosing and adopting an LMS. To help smooth out the selection process, CMSWire has taken advice from industry practitioners and experts to figure out what businesses should keep in mind when choosing an LMS. 1. Define Objectives First things first, you'll want to outline the goals you want to achieve through your future learning management system. Whether that's to improve staff knowledge about your product lines, educate partners or inform the public, you need to know what your objective is in order to plan for it effectively. according to Tony Coppa, VP of Product Strategy at London-based AvePoint . " Before selecting an LMS, brands need to define clear objectives. For example, what are your required features, functions and specific configurations? This will avoid vague requirements and poorly defined success metrics, while also ensuring a properly configured LMS," Coppa said. "Understand your organization's needs and nuances; your users' needs and experiences; work functions and roles; and required competencies and training needs," he continued. 2. Hunt For ML-Driven and Performance-Based Training Features A great LMS doesn't just present materials to learners. It takes the learner's performance and progress into account to let the company identify knowledge gaps that may impact their bottom line. "Platforms capable of automatically analyzing training data for individual users combined with data on their performance can help identify the impact of their training on the company's business objectives," said George Elfond, the CEO of Rallyware. "Choosing a platform with Machine Learning capabilities is critical for the development of a truly individualized, intelligent system - one that learns as the employee learns and keeps up with his or her evolving development needs," he explained. 3. Make Mobile Mandatory The usage of mobile devices like smartphones and tablets can no longer be understated. In 2018, American adults are expected to spend an average of 2 hours and 51 minutes on mobile media . "Frustration-free mobile design is a key component of any smart training platform. Mobile design extends the value of training by making it available anywhere and anytime. Mobile design allows for learning across multiple contexts, through both social and content interactions. This not only makes training immediately relevant but also more engaging for workers, especially when they are able to access it at a time that works for them," said George Elfond, CEO of Mountain View, Calif.-basedRallyware . Steven Kellow, Digital Marketing & PR Executive at TEFL Org , concurred adding, "The LMS needs to be accessible and just as functional on mobile so that students can access their courses from anywhere and work on them from any device." But, taking things a step further, Kellow shared, a great LMS isn't just available on mobile devices, it excels on smaller screens. "It needs to be easy to find what you're looking for in an LMS, whether it's your next lesson or assignment, or your overall grades," he said. This needs to be as intuitive for the user as possible to make sure they spend their time actually learning rather than navigating the system, Kellow cautions. 4. Search For Social Learning Features According to Elfond, learners using an LMS learn more, are more engaged, and retain knowledge longer when they collaborate. Hence, he's a big advocate of brands searching for social and collaborative features in their LMS. That way, learners don't just absorb knowledge, they discuss and share it, too. "A smart training platform that facilitates collaboration creates communities within the workplace. Improving engagement among employees - with each other, their managers, and the company. Smart training platforms offer your employees the ability to see and share their activity feeds, to comment on their progress, to give and receive feedback from each other," he explained. On top of the machine learning driven data mentioned previously, Karen Hebert-Maccaro, PhD, the Chief Content Officer at Sebastopol, Calif.-based O'Reilly , called for brands to be braver when it comes to their data collection by pushing past, what she calls meaningless metrics. "Look for learning tools that are able to report on adoption patterns. This goes beyond often meaningless metrics, such as completion and time-spent, and includes learning behavior analysis and outcomes assessment," she said. "When selecting an LMS, look for one that measures things like linear and non-linear behavior, whether learners are staying tightly focused on one subject/topical area or bouncing around. The LMS should also provide data about the types of courses or quizzes that learners are completing. These measurements are more valuable and actionable than knowing simply how many hours a certain population spent on an LMS platform," said Hebert-Maccaro. 6. Content creation and curation A strong LMS should also help the company in charge, produce and curate content for the benefit of its learners. "When evaluating LMS platforms it is helpful to leverage a solution that allows to you easily create content capture knowledge and transfer expertise across your organization," said Koreen Pagano, Product Management Director at Kitchener, Canada-based D2L . "Content creation makes it ease to scale knowledge transfer from subject matter experts throughout the organization and across offices. The curation side allows for the centralization of content in one area and in one engagement portal," she said. 7. Watch Out For Video Learning Features Pagano went on to explain the importance of video-based learning, too. "Having a component for video is essential in a new learning environment. The modern learner no longer relies on books and texts for information but turns to videos and visuals to truly understand a concept," she said. This makes total sense when you consider the spike in video marketing strategies , as well as the fact that by 2019, video content will account for 80 percent of the world's internet traffic . In other words, video content is in. You might think that your training strategy should be developed after your LMS has been selected, but it may help to do that before you make a final choice, to ensure your LMS meets the needs of your strategy. Coppa advised brands to, "develop a training strategy, which may include appropriate materials and approaches for different groups of users in the organization to utilize the LMS to its fullest potential. This will maximize the value of time spent on training and informal practice."
Jul 18, 2025
Full time
There is no shortage of enterprise learning management systems on the market. In fact, you could argue that there are a few too many - complicating the process of actually choosing and adopting an LMS. To help smooth out the selection process, CMSWire has taken advice from industry practitioners and experts to figure out what businesses should keep in mind when choosing an LMS. 1. Define Objectives First things first, you'll want to outline the goals you want to achieve through your future learning management system. Whether that's to improve staff knowledge about your product lines, educate partners or inform the public, you need to know what your objective is in order to plan for it effectively. according to Tony Coppa, VP of Product Strategy at London-based AvePoint . " Before selecting an LMS, brands need to define clear objectives. For example, what are your required features, functions and specific configurations? This will avoid vague requirements and poorly defined success metrics, while also ensuring a properly configured LMS," Coppa said. "Understand your organization's needs and nuances; your users' needs and experiences; work functions and roles; and required competencies and training needs," he continued. 2. Hunt For ML-Driven and Performance-Based Training Features A great LMS doesn't just present materials to learners. It takes the learner's performance and progress into account to let the company identify knowledge gaps that may impact their bottom line. "Platforms capable of automatically analyzing training data for individual users combined with data on their performance can help identify the impact of their training on the company's business objectives," said George Elfond, the CEO of Rallyware. "Choosing a platform with Machine Learning capabilities is critical for the development of a truly individualized, intelligent system - one that learns as the employee learns and keeps up with his or her evolving development needs," he explained. 3. Make Mobile Mandatory The usage of mobile devices like smartphones and tablets can no longer be understated. In 2018, American adults are expected to spend an average of 2 hours and 51 minutes on mobile media . "Frustration-free mobile design is a key component of any smart training platform. Mobile design extends the value of training by making it available anywhere and anytime. Mobile design allows for learning across multiple contexts, through both social and content interactions. This not only makes training immediately relevant but also more engaging for workers, especially when they are able to access it at a time that works for them," said George Elfond, CEO of Mountain View, Calif.-basedRallyware . Steven Kellow, Digital Marketing & PR Executive at TEFL Org , concurred adding, "The LMS needs to be accessible and just as functional on mobile so that students can access their courses from anywhere and work on them from any device." But, taking things a step further, Kellow shared, a great LMS isn't just available on mobile devices, it excels on smaller screens. "It needs to be easy to find what you're looking for in an LMS, whether it's your next lesson or assignment, or your overall grades," he said. This needs to be as intuitive for the user as possible to make sure they spend their time actually learning rather than navigating the system, Kellow cautions. 4. Search For Social Learning Features According to Elfond, learners using an LMS learn more, are more engaged, and retain knowledge longer when they collaborate. Hence, he's a big advocate of brands searching for social and collaborative features in their LMS. That way, learners don't just absorb knowledge, they discuss and share it, too. "A smart training platform that facilitates collaboration creates communities within the workplace. Improving engagement among employees - with each other, their managers, and the company. Smart training platforms offer your employees the ability to see and share their activity feeds, to comment on their progress, to give and receive feedback from each other," he explained. On top of the machine learning driven data mentioned previously, Karen Hebert-Maccaro, PhD, the Chief Content Officer at Sebastopol, Calif.-based O'Reilly , called for brands to be braver when it comes to their data collection by pushing past, what she calls meaningless metrics. "Look for learning tools that are able to report on adoption patterns. This goes beyond often meaningless metrics, such as completion and time-spent, and includes learning behavior analysis and outcomes assessment," she said. "When selecting an LMS, look for one that measures things like linear and non-linear behavior, whether learners are staying tightly focused on one subject/topical area or bouncing around. The LMS should also provide data about the types of courses or quizzes that learners are completing. These measurements are more valuable and actionable than knowing simply how many hours a certain population spent on an LMS platform," said Hebert-Maccaro. 6. Content creation and curation A strong LMS should also help the company in charge, produce and curate content for the benefit of its learners. "When evaluating LMS platforms it is helpful to leverage a solution that allows to you easily create content capture knowledge and transfer expertise across your organization," said Koreen Pagano, Product Management Director at Kitchener, Canada-based D2L . "Content creation makes it ease to scale knowledge transfer from subject matter experts throughout the organization and across offices. The curation side allows for the centralization of content in one area and in one engagement portal," she said. 7. Watch Out For Video Learning Features Pagano went on to explain the importance of video-based learning, too. "Having a component for video is essential in a new learning environment. The modern learner no longer relies on books and texts for information but turns to videos and visuals to truly understand a concept," she said. This makes total sense when you consider the spike in video marketing strategies , as well as the fact that by 2019, video content will account for 80 percent of the world's internet traffic . In other words, video content is in. You might think that your training strategy should be developed after your LMS has been selected, but it may help to do that before you make a final choice, to ensure your LMS meets the needs of your strategy. Coppa advised brands to, "develop a training strategy, which may include appropriate materials and approaches for different groups of users in the organization to utilize the LMS to its fullest potential. This will maximize the value of time spent on training and informal practice."
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jul 18, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Role Overview This role will provide Tax compliance and advisory services to a wide range of corporate and owner managed clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. You will also provide assistance to Director/Partners in both client work and in the management of the group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. A key part of the role requires the individual to actively seek, and keep the Partner informed about, any new business opportunities arising on existing and new clients. Responsibilities To act as a key point of contact within the firm for the client, together with the Senior Manager/Partner. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients There will be an expectation that you will take full responsibility for project delivery on their portfolio Manage a portfolio of clients including control of billings and cash collection within the firms criteria Review of work prepared by more junior members of staff Liaise with HMRC To ensure assignments are completed within agreed budgets and keep client/Partner informed of overruns and plan staff assignments in order to give an appropriate spread of experience Ensure that the firm's quality control procedures are adhered to including second partner review Identify risk and technical matters, as well as selling opportunities, to the Partner/ Senior Manager/Manager, whilst exercising judgement within agreed parameters. Requirements Educated to degree level, and/or CTA and/or ACA qualified or equivalent Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jul 18, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Role Overview This role will provide Tax compliance and advisory services to a wide range of corporate and owner managed clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. You will also provide assistance to Director/Partners in both client work and in the management of the group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. A key part of the role requires the individual to actively seek, and keep the Partner informed about, any new business opportunities arising on existing and new clients. Responsibilities To act as a key point of contact within the firm for the client, together with the Senior Manager/Partner. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients There will be an expectation that you will take full responsibility for project delivery on their portfolio Manage a portfolio of clients including control of billings and cash collection within the firms criteria Review of work prepared by more junior members of staff Liaise with HMRC To ensure assignments are completed within agreed budgets and keep client/Partner informed of overruns and plan staff assignments in order to give an appropriate spread of experience Ensure that the firm's quality control procedures are adhered to including second partner review Identify risk and technical matters, as well as selling opportunities, to the Partner/ Senior Manager/Manager, whilst exercising judgement within agreed parameters. Requirements Educated to degree level, and/or CTA and/or ACA qualified or equivalent Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
University of Massachusetts Medical School
Shrewsbury, Shropshire
Overview The Deputy Managing Director (DMD) of Operations will oversee the management and operations within the Digital Solutions department as well as the technological infrastructure and strategic platform architecture. The DMD is responsible for the day-to-day operations of digital health solutions, ensuring the smooth and coordinated delivery of programs and services. The role has oversight as assigned by the MD in the following areas: strategy, finance, human resources, portfolio and project management, asset and vendor management, and compliance with state and federal privacy and security laws. The DMD is also responsible for ensuring a strong, functional internal and external client satisfaction program, oversight of the organization's incident response program, and ensuring business continuity while driving key projects and managing staff. A key aspect of this role is coordinating with internal and external partners, including UMass Chan IT and Information Security, as well as managing relationships with development partners. The DMD covers for the MD in their absence. Responsibilities Operational Oversight: Lead and support the day-to-day operations of the Digital Solutions department, ensuring all functions are operating smoothly, efficiently, effectively, and consistent with established standards. This includes ensuring compliance with department standards and goals. Client Relationship Management: The DMD is the DS leader who is responsible for relationship management with the business units and leaders and, when requested, external clients; the senior DS leader for internal clients, focusing on relationship management. The DMD is responsible for ensuring Digital Solutions has embedded a successful client experience program that meets established goals and objectives, including prompt response to requests, established service criteria, implementation of service recovery model, training, and mentoring of DS staff as required. Provides oversight and direction to the Business Relationship Manager (BRM) and Business Analyst (BA) team. Cross-Department Liaison: Serve as the key liaison between Digital Solutions key business units and external clients to address operations needs and issues. Liaison with UMass Chan IT/Infosec: Act as the primary liaison between the Digital Solutions department and UMass Chan IT and Information Security teams to ensure alignment on technical strategies, cybersecurity protocols, and compliance with institutional policies. Incident Response and Business Continuity: Lead efforts in business continuity, incident response, and disaster recovery, ensuring swift resolutions and developing protocols for business continuity in case of operational disruptions. Project Management: Oversee multiple concurrent technology projects, from design to implementation, ensuring that timelines, budgets, and technical specifications are met. Work with cross-functional teams to ensure smooth project execution and communication. Coordinate and lead projects from inception to completion, ensuring that they are delivered on time and within scope. This includes managing resources, timelines, and stakeholder expectations throughout the project lifecycle. Staff Management: Supervise and mentor department staff, providing guidance, support, and professional development opportunities. Conduct performance evaluations and foster a collaborative work environment. Ensure the DS team is comprised of subject matter expertise to support the day-to-day and strategic needs of the department and organization. Contingency and Succession Planning: Work closely with senior leadership on contingency and succession planning, preparing the department for future transitions and maintaining operational stability. Policy and Process Development: Develop and implement operational policies, processes, and documentation to improve efficiency and effectiveness across the department. In addition, develop policies and procedures related to technology use, security, and data management. Ensure all systems adhere to regulatory requirements and best practices. Reporting and Communication: Provide regular updates to senior leadership regarding the status of ongoing operations, projects, and incident responses, ensuring transparency and accountability. Qualifications A bachelor's degree in computer science, information technology or related discipline. Master's degree preferred. Previous experience in consulting or working in the public sector preferred. Significant experience in progressive IT leadership roles is crucial, including 10 years of experience overseeing IT operations, infrastructure and technology projects and leading teams in a highly matrixed organization. Must have a proven track record of successful management of large and complex projects. Familiarity with information security and privacy regulations and program oversight, project management, and client satisfaction are preferred. Additional Information Preferred Qualifications: Lean / Six Sigma Certification preferred
Jul 18, 2025
Full time
Overview The Deputy Managing Director (DMD) of Operations will oversee the management and operations within the Digital Solutions department as well as the technological infrastructure and strategic platform architecture. The DMD is responsible for the day-to-day operations of digital health solutions, ensuring the smooth and coordinated delivery of programs and services. The role has oversight as assigned by the MD in the following areas: strategy, finance, human resources, portfolio and project management, asset and vendor management, and compliance with state and federal privacy and security laws. The DMD is also responsible for ensuring a strong, functional internal and external client satisfaction program, oversight of the organization's incident response program, and ensuring business continuity while driving key projects and managing staff. A key aspect of this role is coordinating with internal and external partners, including UMass Chan IT and Information Security, as well as managing relationships with development partners. The DMD covers for the MD in their absence. Responsibilities Operational Oversight: Lead and support the day-to-day operations of the Digital Solutions department, ensuring all functions are operating smoothly, efficiently, effectively, and consistent with established standards. This includes ensuring compliance with department standards and goals. Client Relationship Management: The DMD is the DS leader who is responsible for relationship management with the business units and leaders and, when requested, external clients; the senior DS leader for internal clients, focusing on relationship management. The DMD is responsible for ensuring Digital Solutions has embedded a successful client experience program that meets established goals and objectives, including prompt response to requests, established service criteria, implementation of service recovery model, training, and mentoring of DS staff as required. Provides oversight and direction to the Business Relationship Manager (BRM) and Business Analyst (BA) team. Cross-Department Liaison: Serve as the key liaison between Digital Solutions key business units and external clients to address operations needs and issues. Liaison with UMass Chan IT/Infosec: Act as the primary liaison between the Digital Solutions department and UMass Chan IT and Information Security teams to ensure alignment on technical strategies, cybersecurity protocols, and compliance with institutional policies. Incident Response and Business Continuity: Lead efforts in business continuity, incident response, and disaster recovery, ensuring swift resolutions and developing protocols for business continuity in case of operational disruptions. Project Management: Oversee multiple concurrent technology projects, from design to implementation, ensuring that timelines, budgets, and technical specifications are met. Work with cross-functional teams to ensure smooth project execution and communication. Coordinate and lead projects from inception to completion, ensuring that they are delivered on time and within scope. This includes managing resources, timelines, and stakeholder expectations throughout the project lifecycle. Staff Management: Supervise and mentor department staff, providing guidance, support, and professional development opportunities. Conduct performance evaluations and foster a collaborative work environment. Ensure the DS team is comprised of subject matter expertise to support the day-to-day and strategic needs of the department and organization. Contingency and Succession Planning: Work closely with senior leadership on contingency and succession planning, preparing the department for future transitions and maintaining operational stability. Policy and Process Development: Develop and implement operational policies, processes, and documentation to improve efficiency and effectiveness across the department. In addition, develop policies and procedures related to technology use, security, and data management. Ensure all systems adhere to regulatory requirements and best practices. Reporting and Communication: Provide regular updates to senior leadership regarding the status of ongoing operations, projects, and incident responses, ensuring transparency and accountability. Qualifications A bachelor's degree in computer science, information technology or related discipline. Master's degree preferred. Previous experience in consulting or working in the public sector preferred. Significant experience in progressive IT leadership roles is crucial, including 10 years of experience overseeing IT operations, infrastructure and technology projects and leading teams in a highly matrixed organization. Must have a proven track record of successful management of large and complex projects. Familiarity with information security and privacy regulations and program oversight, project management, and client satisfaction are preferred. Additional Information Preferred Qualifications: Lean / Six Sigma Certification preferred
