Company Description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly, Media Week's Agency of the Year 2023! Overview Publicis Commerce Sat across Starcom and our other Publicis Media agencies as a specialist practice, Publicis Commerce combines the best commerce talent, tech, and partnerships to provide clients with award-winning products and solutions that move their businesses forwards in an extremely competitive space. We specialise in helping clients excel on the digital shelf, build data-driven relationships with retailers, and modernise organisational structures to drive long-term growth. We are working with a global leading drinks group and leading on their global digital shelf and content strategy! From product visibility, to content to ground breaking innovation & brand acceleration, we will be delivering it all! For this role, we are looking for someone experienced in eRetail/eCommerce operations and Social Commerce to work on day-to-day operations across TikTok, Amazon, and other marketplaces-ensuring smooth setup, content, inventory, and customer journeys for the brands across multiple markets! You'll drive our social commerce strategy with a strong focus on TikTok Shop and other emerging platforms, and work to deliver audits, improvement suggestions and seamless campaign execution by collaborating across marketing, creative, performance, and logistics teams. Responsibilities Design and execute growth-driving strategies for TikTok Shop and Meta platforms. Deliver high-impact campaigns powered by livestreaming, influencer partnerships, and shoppable content. Optimize product listings, PDPs, and content to increase organic visibility and conversion. Manage relationships with social commerce partners, creators, and platform account managers. Monitor and report on KPIs-using performance data to recommend impactful improvements. Stay ahead of retail media trends and share insights with internal teams and clients. Guide merchandising plans, content audits, and stock/inventory health for commerce clients. Contribute to a new, fast-growing proposition within Publicis Commerce. Qualifications Experienced in TikTok Shop, Amazon Retail Operations, or similar platforms Analytical and data-driven with strong performance tracking and reporting skills. Creative and curious-with a passion for social trends and video-driven commerce. Confident working cross-functionally across diverse teams and platforms. A strategic thinker with a can-do mindset, entrepreneurial energy, and strong communication. Additional Information Starcom has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Jul 01, 2025
Full time
Company Description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly, Media Week's Agency of the Year 2023! Overview Publicis Commerce Sat across Starcom and our other Publicis Media agencies as a specialist practice, Publicis Commerce combines the best commerce talent, tech, and partnerships to provide clients with award-winning products and solutions that move their businesses forwards in an extremely competitive space. We specialise in helping clients excel on the digital shelf, build data-driven relationships with retailers, and modernise organisational structures to drive long-term growth. We are working with a global leading drinks group and leading on their global digital shelf and content strategy! From product visibility, to content to ground breaking innovation & brand acceleration, we will be delivering it all! For this role, we are looking for someone experienced in eRetail/eCommerce operations and Social Commerce to work on day-to-day operations across TikTok, Amazon, and other marketplaces-ensuring smooth setup, content, inventory, and customer journeys for the brands across multiple markets! You'll drive our social commerce strategy with a strong focus on TikTok Shop and other emerging platforms, and work to deliver audits, improvement suggestions and seamless campaign execution by collaborating across marketing, creative, performance, and logistics teams. Responsibilities Design and execute growth-driving strategies for TikTok Shop and Meta platforms. Deliver high-impact campaigns powered by livestreaming, influencer partnerships, and shoppable content. Optimize product listings, PDPs, and content to increase organic visibility and conversion. Manage relationships with social commerce partners, creators, and platform account managers. Monitor and report on KPIs-using performance data to recommend impactful improvements. Stay ahead of retail media trends and share insights with internal teams and clients. Guide merchandising plans, content audits, and stock/inventory health for commerce clients. Contribute to a new, fast-growing proposition within Publicis Commerce. Qualifications Experienced in TikTok Shop, Amazon Retail Operations, or similar platforms Analytical and data-driven with strong performance tracking and reporting skills. Creative and curious-with a passion for social trends and video-driven commerce. Confident working cross-functionally across diverse teams and platforms. A strategic thinker with a can-do mindset, entrepreneurial energy, and strong communication. Additional Information Starcom has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
The Talent Set are delighted to be working with a national charity to recruit a brand new strategic, creative and mission led role. The charity offer a fully flexible hybrid working pattern between home and their London offices. This position will be responsible for developing, planning, and delivering targeted and creative direct marketing campaigns, with a strong emphasis on B2B marketing to the education sector. The primary goal of this role is to drive product sales across commercial programmes, supporting market growth and helping to meet revenue targets. The role sits within the Communications team and requires a collaborative approach working closely with colleagues across the organisation to ensure that campaigns are insight-led and aligned with the charity mission Key responsibilities: Create, implement and drive creative marketing campaign plans to meet lead generation, reach and sales targets across our portfolio of traded programmes Write clear, compelling messaging for these campaigns, ensuring each communication effectively delivers the core value proposition Lead, motivate and develop a small, high-performing team Develop strong, collaborative relationships Balance marketing approaches with other relationship management considerations, particularly in the local authority space Drive data-led decision making through marketing analytics Person specification Senior experience of delivering successful, strategic direct marketing campaigns in a business-to-business environment, generating product sales and achieving market share and revenue targets Experience of overseeing content creation across written copy, digital assets and branded assets Track record of using data and insight to understand efficacy of communications channels and guide marketing activities Experience of marketing to educational / schools markets, or the local government sector To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application. We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Jul 01, 2025
Full time
The Talent Set are delighted to be working with a national charity to recruit a brand new strategic, creative and mission led role. The charity offer a fully flexible hybrid working pattern between home and their London offices. This position will be responsible for developing, planning, and delivering targeted and creative direct marketing campaigns, with a strong emphasis on B2B marketing to the education sector. The primary goal of this role is to drive product sales across commercial programmes, supporting market growth and helping to meet revenue targets. The role sits within the Communications team and requires a collaborative approach working closely with colleagues across the organisation to ensure that campaigns are insight-led and aligned with the charity mission Key responsibilities: Create, implement and drive creative marketing campaign plans to meet lead generation, reach and sales targets across our portfolio of traded programmes Write clear, compelling messaging for these campaigns, ensuring each communication effectively delivers the core value proposition Lead, motivate and develop a small, high-performing team Develop strong, collaborative relationships Balance marketing approaches with other relationship management considerations, particularly in the local authority space Drive data-led decision making through marketing analytics Person specification Senior experience of delivering successful, strategic direct marketing campaigns in a business-to-business environment, generating product sales and achieving market share and revenue targets Experience of overseeing content creation across written copy, digital assets and branded assets Track record of using data and insight to understand efficacy of communications channels and guide marketing activities Experience of marketing to educational / schools markets, or the local government sector To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application. We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
We are seeking a dynamic and results-oriented Lead Generation Specialist to join our team within our European discovery services segment. The ideal candidate will leverage their knowledge of pre-clinical drug discovery, as well as the pharmaceutical/biotech landscape, to reach out and nurture leads generated by the Market Intelligence and Business Development team. By crafting targeted and tailored engagements, the Lead Generation Specialist will align our discovery services solutions with the specific needs of our biotech and pharma prospects. Proficiency in marketing communication and digital marketing tools, including professional social platforms, is essential. Please note the location of this job is remote / work from home in Europe. Identify Leads: Through data mining, active surveillance of public domain information, and collaboration with the business and marketing teams identify and triage new opportunities. Engage with Leads: Reach out to pre-qualified leads generated by the Market Intelligence team with customized, solution-driven offers that align with the prospects' pipeline and our small molecule, peptide and oligo-based solutions. Tailored Communication: Develop and execute targeted marketing communications that resonate with potential biotech and pharma clients, ensuring alignment with their research, development, and manufacturing needs. Pipeline Matching: Analyze client pipelines and align our service offerings to address specific challenges in drug discovery, development, and manufacturing, focusing on small molecules, peptides and oligo-based modalities Digital Marketing Execution: Utilize digital marketing tools (e.g., email marketing, CRM systems) and professional social platforms (e.g., LinkedIn, industry-specific forums) to nurture relationships and generate qualified leads. Collaborate with Marketing and Sales: Work closely with the sales and marketing teams to refine messaging, positioning, and campaigns, ensuring a consistent flow of communication with potential clients. Generate new leads in partnership with BD team such as organizing symposia and local events, e.g. on Science Parks Proven team player: Must possess effective inter-personal skills to enable effective teamwork across multiple groups and geographies. Data-Driven Approach: Use data and analytics to measure lead generation success, refine outreach strategies, and report on KPIs to ensure optimal ROI for marketing efforts. Must be organised and detail-oriented and able to process data from diverse sources Job Requirements: Educational Background: Bachelor's degree or higher in chemistry, biology, pharmaceutical sciences, or a related scientific field. Industry Experience: At least 3-5 years of experience in a drug discovery or business development/marketing role in life sciences. Marketing Skills: Proven ability to create compelling marketing content and offers tailored to specific client needs, with hands-on experience using digital marketing tools and social media platforms (e.g., LinkedIn). Communication: Excellent written and verbal communication skills, with the ability to convey technical information clearly to both scientific and non-scientific audiences. Demonstrable gravitas and relationship-building skills. Tech-Savvy: Proficiency in CRM tools, marketing automation platforms, and lead tracking software to manage and optimize outreach efforts. Preferred Qualifications: Experience working in contract research or manufacturing organizations (CROs/CDMOs), preferably with some experience in lead generation. Familiarity with current trends in drug discovery, especially in the small molecule, nucleic acid or peptide-based therapeutics space. Knowledge of the biotech and pharma landscape, including key players, trends, and drug development pipelines.
Jul 01, 2025
Full time
We are seeking a dynamic and results-oriented Lead Generation Specialist to join our team within our European discovery services segment. The ideal candidate will leverage their knowledge of pre-clinical drug discovery, as well as the pharmaceutical/biotech landscape, to reach out and nurture leads generated by the Market Intelligence and Business Development team. By crafting targeted and tailored engagements, the Lead Generation Specialist will align our discovery services solutions with the specific needs of our biotech and pharma prospects. Proficiency in marketing communication and digital marketing tools, including professional social platforms, is essential. Please note the location of this job is remote / work from home in Europe. Identify Leads: Through data mining, active surveillance of public domain information, and collaboration with the business and marketing teams identify and triage new opportunities. Engage with Leads: Reach out to pre-qualified leads generated by the Market Intelligence team with customized, solution-driven offers that align with the prospects' pipeline and our small molecule, peptide and oligo-based solutions. Tailored Communication: Develop and execute targeted marketing communications that resonate with potential biotech and pharma clients, ensuring alignment with their research, development, and manufacturing needs. Pipeline Matching: Analyze client pipelines and align our service offerings to address specific challenges in drug discovery, development, and manufacturing, focusing on small molecules, peptides and oligo-based modalities Digital Marketing Execution: Utilize digital marketing tools (e.g., email marketing, CRM systems) and professional social platforms (e.g., LinkedIn, industry-specific forums) to nurture relationships and generate qualified leads. Collaborate with Marketing and Sales: Work closely with the sales and marketing teams to refine messaging, positioning, and campaigns, ensuring a consistent flow of communication with potential clients. Generate new leads in partnership with BD team such as organizing symposia and local events, e.g. on Science Parks Proven team player: Must possess effective inter-personal skills to enable effective teamwork across multiple groups and geographies. Data-Driven Approach: Use data and analytics to measure lead generation success, refine outreach strategies, and report on KPIs to ensure optimal ROI for marketing efforts. Must be organised and detail-oriented and able to process data from diverse sources Job Requirements: Educational Background: Bachelor's degree or higher in chemistry, biology, pharmaceutical sciences, or a related scientific field. Industry Experience: At least 3-5 years of experience in a drug discovery or business development/marketing role in life sciences. Marketing Skills: Proven ability to create compelling marketing content and offers tailored to specific client needs, with hands-on experience using digital marketing tools and social media platforms (e.g., LinkedIn). Communication: Excellent written and verbal communication skills, with the ability to convey technical information clearly to both scientific and non-scientific audiences. Demonstrable gravitas and relationship-building skills. Tech-Savvy: Proficiency in CRM tools, marketing automation platforms, and lead tracking software to manage and optimize outreach efforts. Preferred Qualifications: Experience working in contract research or manufacturing organizations (CROs/CDMOs), preferably with some experience in lead generation. Familiarity with current trends in drug discovery, especially in the small molecule, nucleic acid or peptide-based therapeutics space. Knowledge of the biotech and pharma landscape, including key players, trends, and drug development pipelines.
Company Description Publicis Groupe, known for its world-renowned creativity, best in class technology and data assets, and digital and consulting expertise, is one of the world's largest communications groups. With 108,000 staff in over 100 countries, the Groupe has capabilities in Creative, Media, Digital Business Transformation and Production. Publicis Groupe has transformed its business model and its organizational structure to put its clients at the centre and to facilitate access to all its services in a fluid, modular way. Today, Publicis Groupe is organized across 4 Solutions Hubs - Publicis Communications, Publicis Media, Publicis Sapient, and Publicis Health- for easier connectivity and integration, fostering collaboration throughout the Groupe; while Epsilon at the core will fuel the Groupe's entire operations to deliver personalized experiences at scale. As a Connecting Company for the Connected Age, Publicis Groupe is able to deliver winning solutions for clients through the Power of One - driven by a common purpose, a powerful spirit, shared behaviours, great character and a relentless focus on our clients. Overview Publicis Groupe is searching for a talented individual to join the team and our bespoke agency for a globally recognized company known for its iconic brands across Snacking, Petcare and Food & Nutrition across our network and around the globe. This is a unique opportunity to partner with iconic brands on their marketing transformation journey.You will help enable the client to future-proof their business, whilst also being part of a Power of One model that integrates media, production, data & tech, social, influencer and commerce to create end-to-end PESO experiences. The global team will consist of individuals from over 70+ markets, all operating with the same vision: To build a better today, for tomorrow. Responsibilities Oversee daily operations to ensure seamless execution and effective team collaboration. Collaborate with leadership to drive overall strategic management and objectives. Build strategic relationships by understanding evolving needs and proactively providing solutions. Foster strong connections with key decision-makers to align strategies and drive impact. Work closely with cross-functional teams to leverage expertise and enhance outcomes. Strengthen partnerships across the organization to identify new opportunities and unlock value. Lead the creation and implementation of guidelines to drive consistency and excellence. Manage financial processes and reporting to ensure transparency, efficiency, and alignment with objectives. Qualifications Media industry experience in an account or planning role and demonstrated ability to work across projects and teams Knowledgeable in all media channels gained from experience in a media agency Able to multi-task and prioritise, with exceptional organisational skills and attention to detail, even when under pressure Able to establish and maintain effective relationships with clients and gain their trust and respect Able to both lead some work streams as well as take direction as part of a team A confident and adaptable communicator A team player, committed to the collective success of the entire team and network Experience coordinating and managing multiple projects at once, ability to work both collaboratively and with autonomy Strong written and oral skills - able to come across clearly and succinctly in email or over the phone Able to produce insightful, innovative and clearly articulated presentations Exceptional attention to detail and ability to quickly spot mistakes and inconsistencies in data. Experience working with media planning and research tools as well as strong knowledge of Excel and PowerPoint is essential Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Jul 01, 2025
Full time
Company Description Publicis Groupe, known for its world-renowned creativity, best in class technology and data assets, and digital and consulting expertise, is one of the world's largest communications groups. With 108,000 staff in over 100 countries, the Groupe has capabilities in Creative, Media, Digital Business Transformation and Production. Publicis Groupe has transformed its business model and its organizational structure to put its clients at the centre and to facilitate access to all its services in a fluid, modular way. Today, Publicis Groupe is organized across 4 Solutions Hubs - Publicis Communications, Publicis Media, Publicis Sapient, and Publicis Health- for easier connectivity and integration, fostering collaboration throughout the Groupe; while Epsilon at the core will fuel the Groupe's entire operations to deliver personalized experiences at scale. As a Connecting Company for the Connected Age, Publicis Groupe is able to deliver winning solutions for clients through the Power of One - driven by a common purpose, a powerful spirit, shared behaviours, great character and a relentless focus on our clients. Overview Publicis Groupe is searching for a talented individual to join the team and our bespoke agency for a globally recognized company known for its iconic brands across Snacking, Petcare and Food & Nutrition across our network and around the globe. This is a unique opportunity to partner with iconic brands on their marketing transformation journey.You will help enable the client to future-proof their business, whilst also being part of a Power of One model that integrates media, production, data & tech, social, influencer and commerce to create end-to-end PESO experiences. The global team will consist of individuals from over 70+ markets, all operating with the same vision: To build a better today, for tomorrow. Responsibilities Oversee daily operations to ensure seamless execution and effective team collaboration. Collaborate with leadership to drive overall strategic management and objectives. Build strategic relationships by understanding evolving needs and proactively providing solutions. Foster strong connections with key decision-makers to align strategies and drive impact. Work closely with cross-functional teams to leverage expertise and enhance outcomes. Strengthen partnerships across the organization to identify new opportunities and unlock value. Lead the creation and implementation of guidelines to drive consistency and excellence. Manage financial processes and reporting to ensure transparency, efficiency, and alignment with objectives. Qualifications Media industry experience in an account or planning role and demonstrated ability to work across projects and teams Knowledgeable in all media channels gained from experience in a media agency Able to multi-task and prioritise, with exceptional organisational skills and attention to detail, even when under pressure Able to establish and maintain effective relationships with clients and gain their trust and respect Able to both lead some work streams as well as take direction as part of a team A confident and adaptable communicator A team player, committed to the collective success of the entire team and network Experience coordinating and managing multiple projects at once, ability to work both collaboratively and with autonomy Strong written and oral skills - able to come across clearly and succinctly in email or over the phone Able to produce insightful, innovative and clearly articulated presentations Exceptional attention to detail and ability to quickly spot mistakes and inconsistencies in data. Experience working with media planning and research tools as well as strong knowledge of Excel and PowerPoint is essential Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Associate Director, Global Product Marketing - Part-Time At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THIS ROLE We are looking for a part-time Associate Director, Global Product Marketing to help further grow and accelerate our unique offering and content, globally. This position will work 3 days a week (ideally Wednesday - Friday) in-office from our London Audible hub. As Associate Director, Global Product Marketing, you'll have the opportunity to help shape the future of Audible's products by translating customer needs into customer-centric strategies that inform technology, content, and marketing investment that surprise and delight audiences across the globe. You'll craft go-to-market strategies for innovations across our consumer and creator businesses, with an eye on expanding Audible's value proposition, member base, and lifetime value across end consumers and creative stakeholders. ABOUT YOU You have a passion for data-driven results, a bias for action, a spirit that anything is possible, and an unapologetic focus on the customer. You thrive in a highly entrepreneurial, rapidly evolving climate, and collaborative environment where people are driven, enthusiastic, collaborative and not afraid to take risks. Your mission (and ours) is unique and powerful: fill hearts, minds, and souls with premium audio content that entertains, informs, and enriches. As an Associate Director, Global Product Marketing, you will - Champion customer needs and insights into winning products and marketing that will delight and engage current and future customers - Continuously improve the value of membership by partnering with Product and Content on new products, features, and benefits - Craft product stories to existing and prospective customers in an increasingly exciting category by creating clear and consistent propositions articulated through effective messaging - Drive and orchestrate go-to-market strategies and oversee implementation for high-impact product and feature launches, collaborating closely with Product Managers and Channel & Surface Marketers - Work in lockstep with our research team to uncover key customer insights and validate hypotheses; champion customer needs throughout the organization - Communicate business plans and marketing strategy to senior leadership - Partner with surface and channel Marketing teams to deploy GTM plans, and guide cohesive messaging strategy across outbound and inbound marketing channels - Partner with the Communications team to craft our external story and press approach around product evolution analyzing in-market feature performance post-launch and recommending enhancements on the path to product-market fit ABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners' imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home. BASIC QUALIFICATIONS - Experience building, executing and scaling cross-functional marketing programs - Experience using data and metrics to measure impact and determine improvements - Experience presenting metrics and progress to goal to senior leadership - Experience in product marketing and business strategy, with experience in defining and driving new customer-centric products and features toward market launch rollout - Experience in the understanding of insights development, messaging strategy, customer experience and persuasive marketing techniques in driving engagement with new or existing features or benefits - Bachelor's degree in Business, Economics, Marketing or a related field of study PREFERRED QUALIFICATIONS - Ability to flex between big picture strategic decisions and granular tactical solutions - Thought leader with demonstrated ability to drive positive change in an organization - A demonstrated record of partnering with teams across the organization and influencing to achieve business results across multiple teams who may have different goals - Thrives on collaborative work; attacks big problems with big ideas, sans ego - Proven analytics and business case development skills - Fantastic oral and written communication skills - Self-motivated, nimble and highly results-driven in a fast-paced and deadline-driven environment - Experience in membership-based business models or creator-driven businesses - Experience in digital content and/or media companies Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 13, 2025 (Updated about 2 hours ago) Posted: April 24, 2025 (Updated about 8 hours ago) Posted: March 28, 2025 (Updated 1 day ago) Posted: February 24, 2025 (Updated 1 day ago) Posted: April 9, 2025 (Updated 1 day ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 01, 2025
Full time
Associate Director, Global Product Marketing - Part-Time At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THIS ROLE We are looking for a part-time Associate Director, Global Product Marketing to help further grow and accelerate our unique offering and content, globally. This position will work 3 days a week (ideally Wednesday - Friday) in-office from our London Audible hub. As Associate Director, Global Product Marketing, you'll have the opportunity to help shape the future of Audible's products by translating customer needs into customer-centric strategies that inform technology, content, and marketing investment that surprise and delight audiences across the globe. You'll craft go-to-market strategies for innovations across our consumer and creator businesses, with an eye on expanding Audible's value proposition, member base, and lifetime value across end consumers and creative stakeholders. ABOUT YOU You have a passion for data-driven results, a bias for action, a spirit that anything is possible, and an unapologetic focus on the customer. You thrive in a highly entrepreneurial, rapidly evolving climate, and collaborative environment where people are driven, enthusiastic, collaborative and not afraid to take risks. Your mission (and ours) is unique and powerful: fill hearts, minds, and souls with premium audio content that entertains, informs, and enriches. As an Associate Director, Global Product Marketing, you will - Champion customer needs and insights into winning products and marketing that will delight and engage current and future customers - Continuously improve the value of membership by partnering with Product and Content on new products, features, and benefits - Craft product stories to existing and prospective customers in an increasingly exciting category by creating clear and consistent propositions articulated through effective messaging - Drive and orchestrate go-to-market strategies and oversee implementation for high-impact product and feature launches, collaborating closely with Product Managers and Channel & Surface Marketers - Work in lockstep with our research team to uncover key customer insights and validate hypotheses; champion customer needs throughout the organization - Communicate business plans and marketing strategy to senior leadership - Partner with surface and channel Marketing teams to deploy GTM plans, and guide cohesive messaging strategy across outbound and inbound marketing channels - Partner with the Communications team to craft our external story and press approach around product evolution analyzing in-market feature performance post-launch and recommending enhancements on the path to product-market fit ABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners' imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home. BASIC QUALIFICATIONS - Experience building, executing and scaling cross-functional marketing programs - Experience using data and metrics to measure impact and determine improvements - Experience presenting metrics and progress to goal to senior leadership - Experience in product marketing and business strategy, with experience in defining and driving new customer-centric products and features toward market launch rollout - Experience in the understanding of insights development, messaging strategy, customer experience and persuasive marketing techniques in driving engagement with new or existing features or benefits - Bachelor's degree in Business, Economics, Marketing or a related field of study PREFERRED QUALIFICATIONS - Ability to flex between big picture strategic decisions and granular tactical solutions - Thought leader with demonstrated ability to drive positive change in an organization - A demonstrated record of partnering with teams across the organization and influencing to achieve business results across multiple teams who may have different goals - Thrives on collaborative work; attacks big problems with big ideas, sans ego - Proven analytics and business case development skills - Fantastic oral and written communication skills - Self-motivated, nimble and highly results-driven in a fast-paced and deadline-driven environment - Experience in membership-based business models or creator-driven businesses - Experience in digital content and/or media companies Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 13, 2025 (Updated about 2 hours ago) Posted: April 24, 2025 (Updated about 8 hours ago) Posted: March 28, 2025 (Updated 1 day ago) Posted: February 24, 2025 (Updated 1 day ago) Posted: April 9, 2025 (Updated 1 day ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Full Stack Developer - Customer Experience Engineering at Judge.me Closing the Trust Gap in E-commerce Location: Remote with hybrid option (2 days in Shoreditch office near Old Street) Salary: £60-90k dependent upon the value the successful candidate brings! Our Mission: Fixing Trust in Commerce For a decade, we've been on a mission to close the Trust Gap-commerce's most expensive problem. In a world where distance and digital interfaces separate buyers and sellers, we're building the definitive trust infrastructure that enables global trade to flourish. We recognise that trust is not binary but a spectrum, and our work continually expands the boundaries of commerce itself. Each improvement we make enables transactions that previously wouldn't have happened, revealing new frontiers where trust can be further enhanced. Our Impact Today We've grown from an idea into the dominant force for trust in e-commerce: Shopify's Review Solution : We've earned over 42k five-star reviews from merchants who rely on us daily Global Scale : More than 500k shops across 140+ countries use our platform Massive Reach : We process over 70 million orders monthly, generating 2 million+ verified buyer reviews Organic Growth : We've achieved 40% year-over-year growth purely through word of mouth-no paid marketing or sales teams needed The Opportunity We're seeking a Full Stack Developer to build and maintain critical internal systems that power exceptional customer experiences at scale. You'll architect and develop sophisticated tools, integrations, and AI-powered solutions that directly impact our position as the app in the Shopify ecosystem. This role sits at the exciting intersection of engineering and customer experience, where your code directly influences our app store reviews - our primary growth driver. You'll work closely with our Head of Customer Support to build next-generation systems that enable our team to deliver world-class support efficiently and effectively. What Makes This Role Special High-Impact Development : Every system you build directly affects customer satisfaction and business growth. Your technical solutions will be measured by real business outcomes. Cutting-Edge AI Integration : Work at the forefront of AI implementation, optimizing and enhancing Intercom's Fin AI to achieve industry-leading automation rates while maintaining quality. Scalable Architecture : Build systems designed to scale without proportional resource increases - the ultimate engineering challenge of doing more with less. Full Ownership : Take end-to-end ownership of internal platforms, from conception through deployment and ongoing optimization. Core Responsibilities Technical Integration & Platform Development Design and implement robust API integrations between Intercom, internal systems, and third-party platforms Build and maintain our internal web-based admin tools and dashboards Develop scalable, maintainable full-stack applications that support our growing customer base Create custom solutions that enhance operational efficiency across the organization Implement comprehensive logging, monitoring, and alerting systems Ensure 99.9% uptime for all critical customer-facing integrations AI & Automation Engineering Optimize and enhance Intercom's Fin AI implementation to achieve 60-65% automated resolution rates Build automation frameworks that streamline complex workflows Research, prototype, and implement emerging technologies that enhance customer experience Develop intelligent routing and escalation systems Create A/B testing frameworks for automation initiatives Backend Development & Analytics Build backend systems that capture and process customer interaction data Develop dashboards and reporting tools that measure system performance and effectiveness Create analytics features that help identify patterns and opportunities for improvement Build data visualization components that make insights accessible to business stakeholders Design and maintain database schemas that support efficient querying and reporting Cross-Functional Engineering Collaboration Reporting directly to the Head of Customer Support to translate business requirements into technical solutions Collaborate with the wider engineering team to ensure integrations follow best practices and architectural standards Partner with Product teams to incorporate customer insights into product development cycles Key Success Metrics System Performance : Maintain 99.9% uptime for all customer-facing systems and integrations Automation Efficiency : Deliver measurable time savings through technical solutions and process automation Resolution Impact : Technical contribution to reducing customer issue resolution time What You'll Bring Essential Requirements Full-stack development experience with proven ability to ship production applications Strong API development expertise including REST, GraphQL, and third-party integrations Proficiency in JavaScript, HTML, and CSS with modern framework experience Database design and implementation experience (SQL and NoSQL) Experience building and deploying scalable web applications in production environments Understanding of RESTful API design principles and microservices architecture Strong analytical and problem-solving abilities with attention to system performance Excellent communication skills with both technical and business stakeholders Preferred Experience Ruby on Rails proficiency (our primary backend framework) Intercom platform and API experience or similar customer communication platforms AI/ML technologies knowledge and practical implementation experience Jira, support tools, and workflow automation experience Shopify ecosystem and API familiarity (we're deeply integrated with Shopify) E-commerce or SaaS environment background with understanding of customer support operations Data visualization and analytics tools experience Distributed systems and cloud architecture experience Please don't hesitate to apply if you miss a few criteria but you believe you can make a strong impact. Our Culture: Results-Driven Excellence We reward exceptional performance and are building a team that consistently pushes for better results. Success here means finding innovative ways to achieve more with our existing resources. We value time above all else-it's our scarcest resource. We budget time more strictly than money, establishing short feedback loops and breaking initiatives into their smallest units of value. Our international team brings diverse perspectives to every challenge. We believe in lifting each other up through active knowledge sharing because our collective strength determines our success. We combine ambitious goals with pragmatic execution, creating sustainable high performance through better processes, not longer hours. Your Package The Essentials £60-90k DOE + Monthly Business Performance Bonus 30 days holiday + bank holidays Private health insurance (Vitality) Brand new Macbook, access to equipment as required Financial Wellbeing + Salary Sacrifice Pension via Mintago Flexible Working Hybrid setup: 2 office days (Tues/Thurs), 3 remote Modern Shoreditch office near Old Street No overtime culture Casual dress code Work from Anywhere (4 weeks per year) Team Life Weekly team meals Quarterly events Perks at Work Account Join Us in Building the Future of Trust in Commerce Work on problems that impact millions while growing with a team that values both excellence and balance. Together, we'll close the Trust Gap and unlock new possibilities for global commerce.
Jul 01, 2025
Full time
Full Stack Developer - Customer Experience Engineering at Judge.me Closing the Trust Gap in E-commerce Location: Remote with hybrid option (2 days in Shoreditch office near Old Street) Salary: £60-90k dependent upon the value the successful candidate brings! Our Mission: Fixing Trust in Commerce For a decade, we've been on a mission to close the Trust Gap-commerce's most expensive problem. In a world where distance and digital interfaces separate buyers and sellers, we're building the definitive trust infrastructure that enables global trade to flourish. We recognise that trust is not binary but a spectrum, and our work continually expands the boundaries of commerce itself. Each improvement we make enables transactions that previously wouldn't have happened, revealing new frontiers where trust can be further enhanced. Our Impact Today We've grown from an idea into the dominant force for trust in e-commerce: Shopify's Review Solution : We've earned over 42k five-star reviews from merchants who rely on us daily Global Scale : More than 500k shops across 140+ countries use our platform Massive Reach : We process over 70 million orders monthly, generating 2 million+ verified buyer reviews Organic Growth : We've achieved 40% year-over-year growth purely through word of mouth-no paid marketing or sales teams needed The Opportunity We're seeking a Full Stack Developer to build and maintain critical internal systems that power exceptional customer experiences at scale. You'll architect and develop sophisticated tools, integrations, and AI-powered solutions that directly impact our position as the app in the Shopify ecosystem. This role sits at the exciting intersection of engineering and customer experience, where your code directly influences our app store reviews - our primary growth driver. You'll work closely with our Head of Customer Support to build next-generation systems that enable our team to deliver world-class support efficiently and effectively. What Makes This Role Special High-Impact Development : Every system you build directly affects customer satisfaction and business growth. Your technical solutions will be measured by real business outcomes. Cutting-Edge AI Integration : Work at the forefront of AI implementation, optimizing and enhancing Intercom's Fin AI to achieve industry-leading automation rates while maintaining quality. Scalable Architecture : Build systems designed to scale without proportional resource increases - the ultimate engineering challenge of doing more with less. Full Ownership : Take end-to-end ownership of internal platforms, from conception through deployment and ongoing optimization. Core Responsibilities Technical Integration & Platform Development Design and implement robust API integrations between Intercom, internal systems, and third-party platforms Build and maintain our internal web-based admin tools and dashboards Develop scalable, maintainable full-stack applications that support our growing customer base Create custom solutions that enhance operational efficiency across the organization Implement comprehensive logging, monitoring, and alerting systems Ensure 99.9% uptime for all critical customer-facing integrations AI & Automation Engineering Optimize and enhance Intercom's Fin AI implementation to achieve 60-65% automated resolution rates Build automation frameworks that streamline complex workflows Research, prototype, and implement emerging technologies that enhance customer experience Develop intelligent routing and escalation systems Create A/B testing frameworks for automation initiatives Backend Development & Analytics Build backend systems that capture and process customer interaction data Develop dashboards and reporting tools that measure system performance and effectiveness Create analytics features that help identify patterns and opportunities for improvement Build data visualization components that make insights accessible to business stakeholders Design and maintain database schemas that support efficient querying and reporting Cross-Functional Engineering Collaboration Reporting directly to the Head of Customer Support to translate business requirements into technical solutions Collaborate with the wider engineering team to ensure integrations follow best practices and architectural standards Partner with Product teams to incorporate customer insights into product development cycles Key Success Metrics System Performance : Maintain 99.9% uptime for all customer-facing systems and integrations Automation Efficiency : Deliver measurable time savings through technical solutions and process automation Resolution Impact : Technical contribution to reducing customer issue resolution time What You'll Bring Essential Requirements Full-stack development experience with proven ability to ship production applications Strong API development expertise including REST, GraphQL, and third-party integrations Proficiency in JavaScript, HTML, and CSS with modern framework experience Database design and implementation experience (SQL and NoSQL) Experience building and deploying scalable web applications in production environments Understanding of RESTful API design principles and microservices architecture Strong analytical and problem-solving abilities with attention to system performance Excellent communication skills with both technical and business stakeholders Preferred Experience Ruby on Rails proficiency (our primary backend framework) Intercom platform and API experience or similar customer communication platforms AI/ML technologies knowledge and practical implementation experience Jira, support tools, and workflow automation experience Shopify ecosystem and API familiarity (we're deeply integrated with Shopify) E-commerce or SaaS environment background with understanding of customer support operations Data visualization and analytics tools experience Distributed systems and cloud architecture experience Please don't hesitate to apply if you miss a few criteria but you believe you can make a strong impact. Our Culture: Results-Driven Excellence We reward exceptional performance and are building a team that consistently pushes for better results. Success here means finding innovative ways to achieve more with our existing resources. We value time above all else-it's our scarcest resource. We budget time more strictly than money, establishing short feedback loops and breaking initiatives into their smallest units of value. Our international team brings diverse perspectives to every challenge. We believe in lifting each other up through active knowledge sharing because our collective strength determines our success. We combine ambitious goals with pragmatic execution, creating sustainable high performance through better processes, not longer hours. Your Package The Essentials £60-90k DOE + Monthly Business Performance Bonus 30 days holiday + bank holidays Private health insurance (Vitality) Brand new Macbook, access to equipment as required Financial Wellbeing + Salary Sacrifice Pension via Mintago Flexible Working Hybrid setup: 2 office days (Tues/Thurs), 3 remote Modern Shoreditch office near Old Street No overtime culture Casual dress code Work from Anywhere (4 weeks per year) Team Life Weekly team meals Quarterly events Perks at Work Account Join Us in Building the Future of Trust in Commerce Work on problems that impact millions while growing with a team that values both excellence and balance. Together, we'll close the Trust Gap and unlock new possibilities for global commerce.
We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. The Role: The Experimentation Manager plays a key role in advancing our Customer & Digital Product strategy. This role enables product squads and digital teams to achieve their OKRs by embedding a robust experimentation culture and following a test-and-learn approach. The manager ensures a strong testing program and infrastructure to maximize learning, optimise customer experiences, and support the broader product strategy. Key responsibilities include: Acting as the primary experimentation and optimization point of contact, consulting and supporting Product and Ecommerce teams in developing their experimentation roadmaps. Partnering with Product Managers to understand quarterly OKRs and designing experiments that drive impactful outcomes. Advising Digital teams on impactful experiment designs, to ensure learnings are actionable. Providing detailed post-test analysis and actionable insights to squads. Proactively monitoring live experiments and ensuring metrics and segmentation are correctly implemented and reported. Scaling experimentation by enhancing frameworks and tools to support multiple teams and experiments simultaneously. Collaborating with technical teams to continuously improve test execution processes. What you'll be doing: Collaborate with Digital teams, senior leadership, and peers to develop the strategy for experimentation. Build strong relationships with Product Management to align experimentation efforts with development roadmaps. Create and maintain leadership-facing dashboards and reports, increasing visibility of results and findings across the business. Ensure tests are designed to provide clear answers aligned with business goals and metrics. Present results to stakeholders and maintain a centralized knowledge library of test outcomes. Stay updated with industry trends, emerging technologies, and best practices to continuously innovate the testing program. Foster collaboration with UX, Marketing, Ecommerce, and Customer Care teams, ensuring their involvement in the experimentation process. Evangelize experimentation best practices across the organization by hosting hypothesis generation sessions and ideation workshops. Support teams in ensuring smooth execution of the Test & Build cycle, maintaining close collaboration with UX. Identify and resolve testing issues, keeping stakeholders informed of delays or updates. Enhance testing velocity by streamlining processes and implementing automation where possible. Work with third-party providers to manage technical integrations for web and app testing environments. Who you are: Passion for deriving insights and intellectual curiosity. Strong communication skills, including written updates, presentations, and effective workshop facilitation. The ability to build strong relationships across teams and influence decisions. A focus on enhancing customer experiences through digital channels. Experience managing A/B and MVT testing programs, including the use of holdout groups. Proven ability to lead and scale company-wide experimentation programs. Deep knowledge of tools supporting automation, experimentation, personalization, attribution, and analytics. Strong collaboration skills with Product Managers, Data, Engineering, and Analytics teams. Expertise in experimentation best practices and scaling strategies for multiple simultaneous tests. Proficiency in quantitative analysis for data-driven decision-making. Familiarity with qualitative analysis and its role in experimentation strategies. Advanced skills in web analytics tools such as Adobe Analytics, Google Analytics, or Content Square. Proficiency in SQL, with additional programming skills (e.g., Python, R) as a plus. Technical aptitude to navigate APIs, databases, and system architecture. Why New Look? We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We're proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
Jul 01, 2025
Full time
We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. The Role: The Experimentation Manager plays a key role in advancing our Customer & Digital Product strategy. This role enables product squads and digital teams to achieve their OKRs by embedding a robust experimentation culture and following a test-and-learn approach. The manager ensures a strong testing program and infrastructure to maximize learning, optimise customer experiences, and support the broader product strategy. Key responsibilities include: Acting as the primary experimentation and optimization point of contact, consulting and supporting Product and Ecommerce teams in developing their experimentation roadmaps. Partnering with Product Managers to understand quarterly OKRs and designing experiments that drive impactful outcomes. Advising Digital teams on impactful experiment designs, to ensure learnings are actionable. Providing detailed post-test analysis and actionable insights to squads. Proactively monitoring live experiments and ensuring metrics and segmentation are correctly implemented and reported. Scaling experimentation by enhancing frameworks and tools to support multiple teams and experiments simultaneously. Collaborating with technical teams to continuously improve test execution processes. What you'll be doing: Collaborate with Digital teams, senior leadership, and peers to develop the strategy for experimentation. Build strong relationships with Product Management to align experimentation efforts with development roadmaps. Create and maintain leadership-facing dashboards and reports, increasing visibility of results and findings across the business. Ensure tests are designed to provide clear answers aligned with business goals and metrics. Present results to stakeholders and maintain a centralized knowledge library of test outcomes. Stay updated with industry trends, emerging technologies, and best practices to continuously innovate the testing program. Foster collaboration with UX, Marketing, Ecommerce, and Customer Care teams, ensuring their involvement in the experimentation process. Evangelize experimentation best practices across the organization by hosting hypothesis generation sessions and ideation workshops. Support teams in ensuring smooth execution of the Test & Build cycle, maintaining close collaboration with UX. Identify and resolve testing issues, keeping stakeholders informed of delays or updates. Enhance testing velocity by streamlining processes and implementing automation where possible. Work with third-party providers to manage technical integrations for web and app testing environments. Who you are: Passion for deriving insights and intellectual curiosity. Strong communication skills, including written updates, presentations, and effective workshop facilitation. The ability to build strong relationships across teams and influence decisions. A focus on enhancing customer experiences through digital channels. Experience managing A/B and MVT testing programs, including the use of holdout groups. Proven ability to lead and scale company-wide experimentation programs. Deep knowledge of tools supporting automation, experimentation, personalization, attribution, and analytics. Strong collaboration skills with Product Managers, Data, Engineering, and Analytics teams. Expertise in experimentation best practices and scaling strategies for multiple simultaneous tests. Proficiency in quantitative analysis for data-driven decision-making. Familiarity with qualitative analysis and its role in experimentation strategies. Advanced skills in web analytics tools such as Adobe Analytics, Google Analytics, or Content Square. Proficiency in SQL, with additional programming skills (e.g., Python, R) as a plus. Technical aptitude to navigate APIs, databases, and system architecture. Why New Look? We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We're proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities. We have a fantastic opportunity to join us as an eCommerce Manager in our growing Digital team. This role is responsible for driving growth and performance for the Food & Drink category across both website and app for the UK and Ireland. This is a highly visible role where you will regularly be collaborating with a range of stakeholders across Digital, Commercial, Tech, Retail Operations, Marketing, and Finance to ensure alignment for all plans to drive performance and experience. You are the primary point of contact for your commercial teams to shape and deliver the digital category strategy, considering a range of KPIs such as revenue, margin, customer growth, conversion and many more. The Role: The Purpose of the Role: Key Responsibilities: Develop and implement comprehensive category strategies to achieve and exceed revenue and profitability targets. Analyse market trends, customer behaviour, and competitive landscape to identify growth opportunities Use data-driven insights to identify and implement continuous improvements to site and category performance. Collaborate with a wide range of functions including the wider digital team, product, engineering, UX, operations, and customer service teams to ensure seamless end-to-end customer experiences. Work closely with supply chain planning and logistics teams to ensure accurateinventory levels, forecasting demand and coordinating relevant activity to minimise stockouts and sell through excess inventory. Drive and implement on-site campaignactivity and promotional changeovers, considering key commercial opportunities, NPD, wider campaign focus and customer & market demand. Driveinitiatives to enhance the customer journey, from discovery to post-purchase with data at the heart of all decision Location: This role can be based in Nuneaton or London, and occasionally required to travel to any other location of H&B. Wesupport flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the office. The Person: Key Requirements: Strong knowledge of e-commerce principles and environment, including promotional strategies, customer journey mapping, and trading cycles. Expertise inmonitoring market trends and competitive activities, ideally within the Food & Drink landscape, translating insights into actionable strategies to maintain market leadership. Proficiency in digital analytics platforms (e.g., Google Analytics, Tableau, Metabase, Content Square) to measure performance metrics and implement data-driven improvements. Knowledge of content management systems (CMS) and merchandising tools to drive website and app performance. Track record of identifying and quickly implementing revenue-driving opportunities, such as new promotional tactics, range expansion, and building partnership opportunities. Ability to analyse complex data sets to identify trends, address challenges, and continuously offer new solutions Excellentcommunication and interpersonal skills for effective collaboration with internal teams and external partners What we offer: Our Benefits for this role include, but not limited to: H&B Employee Discount - 25% Bonus Pension companycontribution 33 Days Holiday per year (Inclusive of bank holidays) Private Medical Care Exclusivebenefits, free advice and savings from a range of retailers and providers Electric Car Scheme We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B. Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s). Vacancy Alerts Create an alert subscription based on this vacancy
Jul 01, 2025
Full time
Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities. We have a fantastic opportunity to join us as an eCommerce Manager in our growing Digital team. This role is responsible for driving growth and performance for the Food & Drink category across both website and app for the UK and Ireland. This is a highly visible role where you will regularly be collaborating with a range of stakeholders across Digital, Commercial, Tech, Retail Operations, Marketing, and Finance to ensure alignment for all plans to drive performance and experience. You are the primary point of contact for your commercial teams to shape and deliver the digital category strategy, considering a range of KPIs such as revenue, margin, customer growth, conversion and many more. The Role: The Purpose of the Role: Key Responsibilities: Develop and implement comprehensive category strategies to achieve and exceed revenue and profitability targets. Analyse market trends, customer behaviour, and competitive landscape to identify growth opportunities Use data-driven insights to identify and implement continuous improvements to site and category performance. Collaborate with a wide range of functions including the wider digital team, product, engineering, UX, operations, and customer service teams to ensure seamless end-to-end customer experiences. Work closely with supply chain planning and logistics teams to ensure accurateinventory levels, forecasting demand and coordinating relevant activity to minimise stockouts and sell through excess inventory. Drive and implement on-site campaignactivity and promotional changeovers, considering key commercial opportunities, NPD, wider campaign focus and customer & market demand. Driveinitiatives to enhance the customer journey, from discovery to post-purchase with data at the heart of all decision Location: This role can be based in Nuneaton or London, and occasionally required to travel to any other location of H&B. Wesupport flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the office. The Person: Key Requirements: Strong knowledge of e-commerce principles and environment, including promotional strategies, customer journey mapping, and trading cycles. Expertise inmonitoring market trends and competitive activities, ideally within the Food & Drink landscape, translating insights into actionable strategies to maintain market leadership. Proficiency in digital analytics platforms (e.g., Google Analytics, Tableau, Metabase, Content Square) to measure performance metrics and implement data-driven improvements. Knowledge of content management systems (CMS) and merchandising tools to drive website and app performance. Track record of identifying and quickly implementing revenue-driving opportunities, such as new promotional tactics, range expansion, and building partnership opportunities. Ability to analyse complex data sets to identify trends, address challenges, and continuously offer new solutions Excellentcommunication and interpersonal skills for effective collaboration with internal teams and external partners What we offer: Our Benefits for this role include, but not limited to: H&B Employee Discount - 25% Bonus Pension companycontribution 33 Days Holiday per year (Inclusive of bank holidays) Private Medical Care Exclusivebenefits, free advice and savings from a range of retailers and providers Electric Car Scheme We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B. Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s). Vacancy Alerts Create an alert subscription based on this vacancy
Our client a rapidly growing retailer based in Manchester as a Head of Digital and eCommerce. Our client is currently seeking a highly experienced and motivated Head of Digital and eCommerce to join their dynamic team. Reporting directly to the Chief Marketing Officer, the successful candidate will lead the digital and eCommerce marketing efforts, driving customer acquisition, engagement, and retention through their various digital channels. Main Duties: Lead, manage, and mentor the Digital Marketing team. Develop and execute a comprehensive digital marketing strategy to drive profitable revenue growth. Oversee and optimise channels including Paid Search, Paid Social, Shopping, Affiliates, Organic, and Email. Collaborate closely with the E-Commerce team to drive relevant and converting traffic. Implement best-in-class CRM strategies to enhance customer relationship journeys. Identify and capitalise on platforms and partnerships to facilitate profitable growth. Set and achieve/exceed targets, reporting on performance and budget allocation. Utilise data-driven insights to inform decision-making and improve ROI. Conduct A/B testing and other analytical methods to optimise campaign performance. Foster collaboration with cross-functional teams to ensure alignment and success. Skills & Experience: Quality of proven experience in digital marketing roles, with recent team management experience, preferably in the online retail sector. Strong understanding of e-commerce trends, customer behaviour, and market dynamics. Track record of success in developing and implementing effective digital marketing strategies. Proficiency in data analysis and using analytics tools to drive decision-making. Excellent leadership, communication, and interpersonal skills. If you are a results-oriented digital marketing leader with a passion for driving growth in the online retail space, our client wants to hear from you! Join them in shaping the future of this successful business and delivering exceptional experiences to customers. Apply now!
Jul 01, 2025
Full time
Our client a rapidly growing retailer based in Manchester as a Head of Digital and eCommerce. Our client is currently seeking a highly experienced and motivated Head of Digital and eCommerce to join their dynamic team. Reporting directly to the Chief Marketing Officer, the successful candidate will lead the digital and eCommerce marketing efforts, driving customer acquisition, engagement, and retention through their various digital channels. Main Duties: Lead, manage, and mentor the Digital Marketing team. Develop and execute a comprehensive digital marketing strategy to drive profitable revenue growth. Oversee and optimise channels including Paid Search, Paid Social, Shopping, Affiliates, Organic, and Email. Collaborate closely with the E-Commerce team to drive relevant and converting traffic. Implement best-in-class CRM strategies to enhance customer relationship journeys. Identify and capitalise on platforms and partnerships to facilitate profitable growth. Set and achieve/exceed targets, reporting on performance and budget allocation. Utilise data-driven insights to inform decision-making and improve ROI. Conduct A/B testing and other analytical methods to optimise campaign performance. Foster collaboration with cross-functional teams to ensure alignment and success. Skills & Experience: Quality of proven experience in digital marketing roles, with recent team management experience, preferably in the online retail sector. Strong understanding of e-commerce trends, customer behaviour, and market dynamics. Track record of success in developing and implementing effective digital marketing strategies. Proficiency in data analysis and using analytics tools to drive decision-making. Excellent leadership, communication, and interpersonal skills. If you are a results-oriented digital marketing leader with a passion for driving growth in the online retail space, our client wants to hear from you! Join them in shaping the future of this successful business and delivering exceptional experiences to customers. Apply now!
Parkinson s is the fastest growing neurological condition in the world. It affects 153,000 people in the UK and currently there is no cure. We re recruiting for a Senior Individual Giving Officer to join our team, on a fixed term maternity cover contract, for approx 12 months. We proudly raise money to help improve life for people with Parkinson s and the people in their lives. Our work helps to fund everything from promising research, to providing personalised support for everyone with Parkinson s, to campaigns fighting for better support for people with Parkinson s and their loved ones. About the role You ll be working on direct marketing campaigns and leading a strategic area of fundraising, to engage and inspire people to donate. And you ll make it as easy as possible for supporters to choose the way they want to give. You ll be part of a team that champions and supports each other, and is innovative in a changing fundraising and external environment to achieve our annual income target of over £5 million. Focusing on high volume donations under £1000, we use analysis and insight to deliver a variety of direct marketing activities that recruit new donors and ensure everyone can see the impact of their kind contribution. What you ll do: Support the Individual Giving Manager to help set strategic objectives, monitor income and expenditure and use database analysis to inform the individual giving programme. Plan, create and manage direct marketing campaigns, both online and offline, and lead a strategic area of fundraising to secure donations Work with the Individual Giving Officers, delegating work and championing their development. There may also be an opportunity to line manage an Individual Giving Officer. Monitor income and expenditure budgets and use database analysis to inform and improve the direct marketing programme. Ensure that the direct marketing programme is integrated into Fundraising & Experience Directorate activities and supports the overall Parkinson s UK strategic plan Use digital tools to manage email and online communications. What you ll bring: Strong experience of managing Individual Giving or direct marketing activity with substantial income and expenditure budgets. Proven success in donor or customer acquisition and retention through direct marketing. Substantial experience of creating engaging and inspiring online materials in support of direct marketing campaigns. Strong experience of using CMS and email platforms, ideally Marketing Cloud. Experience working with PPC, digital ads and social media to acquire donors This is an exciting time for Parkinson s UK and we would love you to join us! Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description. Interviews for this role will be held from the 14th July 2025 Anyone can get Parkinson s. It s vital that the people who work for Parkinson s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Jul 01, 2025
Full time
Parkinson s is the fastest growing neurological condition in the world. It affects 153,000 people in the UK and currently there is no cure. We re recruiting for a Senior Individual Giving Officer to join our team, on a fixed term maternity cover contract, for approx 12 months. We proudly raise money to help improve life for people with Parkinson s and the people in their lives. Our work helps to fund everything from promising research, to providing personalised support for everyone with Parkinson s, to campaigns fighting for better support for people with Parkinson s and their loved ones. About the role You ll be working on direct marketing campaigns and leading a strategic area of fundraising, to engage and inspire people to donate. And you ll make it as easy as possible for supporters to choose the way they want to give. You ll be part of a team that champions and supports each other, and is innovative in a changing fundraising and external environment to achieve our annual income target of over £5 million. Focusing on high volume donations under £1000, we use analysis and insight to deliver a variety of direct marketing activities that recruit new donors and ensure everyone can see the impact of their kind contribution. What you ll do: Support the Individual Giving Manager to help set strategic objectives, monitor income and expenditure and use database analysis to inform the individual giving programme. Plan, create and manage direct marketing campaigns, both online and offline, and lead a strategic area of fundraising to secure donations Work with the Individual Giving Officers, delegating work and championing their development. There may also be an opportunity to line manage an Individual Giving Officer. Monitor income and expenditure budgets and use database analysis to inform and improve the direct marketing programme. Ensure that the direct marketing programme is integrated into Fundraising & Experience Directorate activities and supports the overall Parkinson s UK strategic plan Use digital tools to manage email and online communications. What you ll bring: Strong experience of managing Individual Giving or direct marketing activity with substantial income and expenditure budgets. Proven success in donor or customer acquisition and retention through direct marketing. Substantial experience of creating engaging and inspiring online materials in support of direct marketing campaigns. Strong experience of using CMS and email platforms, ideally Marketing Cloud. Experience working with PPC, digital ads and social media to acquire donors This is an exciting time for Parkinson s UK and we would love you to join us! Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description. Interviews for this role will be held from the 14th July 2025 Anyone can get Parkinson s. It s vital that the people who work for Parkinson s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Playground Games is looking for a Community Director to join our Fable team on a permanent basis. About us: As a first-party Xbox Game Studio, we are passionate about making genre-defining games that are accessible, beautiful, and, most of all, fun. We are excited to be rebooting the much-loved Fable franchise and are expanding our diverse team to create a new classic in the action RPG genre. About the role: As the Community Director, you will play a pivotal role in fostering and nurturing the vibrant community that surrounds our games. You'll be the primary liaison between our passionate player base and our development team, ensuring that player feedback is heard and addressed. Your responsibilities will include engaging with players across various platforms, organizing events and activities, crafting compelling content for newsletters and social media, and analysing community feedback to drive continuous improvement. The Community Director understands how game communities function, has the ability to communicate effectively and transparently, can handle online toxicity, knows how to increase player engagement and can cultivate and nurture an inclusive environment. This is a permanent role based at our state-of-the-art facilities in Royal Leamington Spa. We have a hybrid work model in place with a minimum of 3 days a week in studio. Relocation assistance is available if required. What you'll do: Utilize your deep understanding of gaming communities to identify player preferences, trends, and concerns. Act as the voice of our players, advocating for their needs and desires within the development process. Exhibit strong written and verbal communication skills to effectively engage with players through newsletters, social media platforms, and other communication channels. Proficiency in editing images and videos will be beneficial for creating engaging content. Develop and execute strategic plans for community engagement, including event organization, content scheduling, and project management. Coordinate with marketing and public relations teams to align messaging and activities. Utilize analytics tools to track community engagement metrics, website traffic, and social media interactions. Leverage data insights to optimize community strategies and initiatives. Demonstrate a deep passion for gaming and a comprehensive understanding of the gaming market. Stay informed about industry trends, game development processes, and the gaming community landscape. Build, lead and mentor a team of community specialists, providing guidance, feedback, and support to ensure the team's success in achieving community engagement goals. Delegate tasks and responsibilities effectively to maximize team productivity. What you'll bring: A minimum of 5+ years' experience in a communications and/or community role for a large game or entertainment brand. A minimum 3+ years' experience leading and managing community teams on major consumer brands and/or entertainment franchises. Demonstrated track record managing major community programs at scale, including new channel growth, developer communications, influencer activations, and content creator initiatives. Strong proficiency in written and verbal communication, with experience coordinating and managing content (images, videos, and copy) on all relevant platforms (Facebook, TikTok, Discord). Experience managing key stakeholders, including internal teams, external partners, and community influencers, to drive collaborative initiatives and achieve shared goals. Expert knowledge of existing and emerging social media platforms, analytics tolls, and trends. In-depth knowledge of gaming culture, industry trends, and popular gaming titles. Skilled copy writer with an eye for quality and can maintain a consistent voice across platforms. Able to identify and mitigate potential social media issues related to cultural sensitivity, inclusivity, and representation in digital communication. Preferred: Advanced degree in Marketing, Communications, Public Relations, or related field. Experience being in front of the camera as the representative of the game towards the community. Able to travel, including international travel, and work non-standard hours as needed. This is a fantastic opportunity to make world-class games with an established, talented, and collaborative team at one of the industry's most exciting first-party game studios. Playground Games is proud to be an equal opportunity employer, we believe that diversity and inclusion fuels creativity. We are dedicated to creating a safe, comfortable and welcoming working environment. We strive to build an inclusive culture that encourages, supports and celebrates the diverse voices of our team members. It drives our innovation and connects us closer to our players. We are committed to equity, diversity, and inclusion across age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. At Playground Games we recognise the importance of self-development, career progression, well-being and retention of our colleagues. We celebrate difference and welcome everyone to join us and to be themselves at work. If you require any reasonable accommodation to apply for this position, please contact us on
Jul 01, 2025
Full time
Playground Games is looking for a Community Director to join our Fable team on a permanent basis. About us: As a first-party Xbox Game Studio, we are passionate about making genre-defining games that are accessible, beautiful, and, most of all, fun. We are excited to be rebooting the much-loved Fable franchise and are expanding our diverse team to create a new classic in the action RPG genre. About the role: As the Community Director, you will play a pivotal role in fostering and nurturing the vibrant community that surrounds our games. You'll be the primary liaison between our passionate player base and our development team, ensuring that player feedback is heard and addressed. Your responsibilities will include engaging with players across various platforms, organizing events and activities, crafting compelling content for newsletters and social media, and analysing community feedback to drive continuous improvement. The Community Director understands how game communities function, has the ability to communicate effectively and transparently, can handle online toxicity, knows how to increase player engagement and can cultivate and nurture an inclusive environment. This is a permanent role based at our state-of-the-art facilities in Royal Leamington Spa. We have a hybrid work model in place with a minimum of 3 days a week in studio. Relocation assistance is available if required. What you'll do: Utilize your deep understanding of gaming communities to identify player preferences, trends, and concerns. Act as the voice of our players, advocating for their needs and desires within the development process. Exhibit strong written and verbal communication skills to effectively engage with players through newsletters, social media platforms, and other communication channels. Proficiency in editing images and videos will be beneficial for creating engaging content. Develop and execute strategic plans for community engagement, including event organization, content scheduling, and project management. Coordinate with marketing and public relations teams to align messaging and activities. Utilize analytics tools to track community engagement metrics, website traffic, and social media interactions. Leverage data insights to optimize community strategies and initiatives. Demonstrate a deep passion for gaming and a comprehensive understanding of the gaming market. Stay informed about industry trends, game development processes, and the gaming community landscape. Build, lead and mentor a team of community specialists, providing guidance, feedback, and support to ensure the team's success in achieving community engagement goals. Delegate tasks and responsibilities effectively to maximize team productivity. What you'll bring: A minimum of 5+ years' experience in a communications and/or community role for a large game or entertainment brand. A minimum 3+ years' experience leading and managing community teams on major consumer brands and/or entertainment franchises. Demonstrated track record managing major community programs at scale, including new channel growth, developer communications, influencer activations, and content creator initiatives. Strong proficiency in written and verbal communication, with experience coordinating and managing content (images, videos, and copy) on all relevant platforms (Facebook, TikTok, Discord). Experience managing key stakeholders, including internal teams, external partners, and community influencers, to drive collaborative initiatives and achieve shared goals. Expert knowledge of existing and emerging social media platforms, analytics tolls, and trends. In-depth knowledge of gaming culture, industry trends, and popular gaming titles. Skilled copy writer with an eye for quality and can maintain a consistent voice across platforms. Able to identify and mitigate potential social media issues related to cultural sensitivity, inclusivity, and representation in digital communication. Preferred: Advanced degree in Marketing, Communications, Public Relations, or related field. Experience being in front of the camera as the representative of the game towards the community. Able to travel, including international travel, and work non-standard hours as needed. This is a fantastic opportunity to make world-class games with an established, talented, and collaborative team at one of the industry's most exciting first-party game studios. Playground Games is proud to be an equal opportunity employer, we believe that diversity and inclusion fuels creativity. We are dedicated to creating a safe, comfortable and welcoming working environment. We strive to build an inclusive culture that encourages, supports and celebrates the diverse voices of our team members. It drives our innovation and connects us closer to our players. We are committed to equity, diversity, and inclusion across age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. At Playground Games we recognise the importance of self-development, career progression, well-being and retention of our colleagues. We celebrate difference and welcome everyone to join us and to be themselves at work. If you require any reasonable accommodation to apply for this position, please contact us on
Barchester's exceptional marketing team have a rare opportunity for a marketing executive to join us in Central London. As Marketing Executive, you will play a pivotal role in empowering our care homes to enhance their local presence and boost occupancy through strategic promotion of events, marketing initiatives and collateral. You'll create clear, impactful templates and guidance to support community engagement and networking efforts, while leveraging your digital expertise to manage and evolve our web-to-print systemensuring each home can confidently self-serve their internal and external marketing communications. You will also play a key role in supporting the delivery of offline marketing campaigns, with high attention to detail to proof read artwork, manage print production and experience in media buying. You will have event experience to lead the delivery of our internal employee recognition event, the Barchester Care Awards, through all stages of the competition including an in-person awards event and the live streaming of the event into our homes and hospitals. NEED TO HAVE: Administration and Marketing experience Experience with web content management Experience organising large scale events Effectively manage multiple projects to meet deadlines Print production and media buying experience Good knowledge of Outlook, Word, Power point and Excel Excellent written and verbal communication skills Attention to detail NEED TO DO: Deliver the Barchester Care Awards with coordination of each phase of the competition across stakeholders, smoothly on time, and within budget, and maximise opportunities to drive engagement and reputation Develop web-to print system to ensure templates easy to find, with clear functionality and descriptions Develop creative, increase range of products and regularly communicate with Ops on what's new Manage artwork requests from our homes - briefing artwork, managing workflow, uploading new templates to the system, with excellent communication throughout Proof reading all artwork and coordinate artwork for print production Hold a monthly webinar to showcase forthcoming events and support tools Develop corporate and home specific collateral and ensure consistent stock levels Manage range of internal signage and requests Weekly and monthly reporting Management of our intranet pages Collaborate with Salesforce Marketing Cloud on range of templates across both systems Work with Salesforce Marketing Cloud to align and develop templates across platforms. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766
Jul 01, 2025
Full time
Barchester's exceptional marketing team have a rare opportunity for a marketing executive to join us in Central London. As Marketing Executive, you will play a pivotal role in empowering our care homes to enhance their local presence and boost occupancy through strategic promotion of events, marketing initiatives and collateral. You'll create clear, impactful templates and guidance to support community engagement and networking efforts, while leveraging your digital expertise to manage and evolve our web-to-print systemensuring each home can confidently self-serve their internal and external marketing communications. You will also play a key role in supporting the delivery of offline marketing campaigns, with high attention to detail to proof read artwork, manage print production and experience in media buying. You will have event experience to lead the delivery of our internal employee recognition event, the Barchester Care Awards, through all stages of the competition including an in-person awards event and the live streaming of the event into our homes and hospitals. NEED TO HAVE: Administration and Marketing experience Experience with web content management Experience organising large scale events Effectively manage multiple projects to meet deadlines Print production and media buying experience Good knowledge of Outlook, Word, Power point and Excel Excellent written and verbal communication skills Attention to detail NEED TO DO: Deliver the Barchester Care Awards with coordination of each phase of the competition across stakeholders, smoothly on time, and within budget, and maximise opportunities to drive engagement and reputation Develop web-to print system to ensure templates easy to find, with clear functionality and descriptions Develop creative, increase range of products and regularly communicate with Ops on what's new Manage artwork requests from our homes - briefing artwork, managing workflow, uploading new templates to the system, with excellent communication throughout Proof reading all artwork and coordinate artwork for print production Hold a monthly webinar to showcase forthcoming events and support tools Develop corporate and home specific collateral and ensure consistent stock levels Manage range of internal signage and requests Weekly and monthly reporting Management of our intranet pages Collaborate with Salesforce Marketing Cloud on range of templates across both systems Work with Salesforce Marketing Cloud to align and develop templates across platforms. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766
Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About OpenDoor: A Leading WPP Media Brand OpenDoor: PURPOSE The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of "TITLE" at OpenDoor, WPP's bespoke global operating model for Amazon. ABOUT WPP & OPENDOOR At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've built OpenDoor for Amazon. OpenDoor is a unique integration of the best of WPP and Amazon - building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles, and WPP's core values of Open, Optimistic and Extraordinary. Together, when WPP's Creative Transformation meets Amazon's next-level customer centricity, our people come together to challenge and impact what's done today and build a better future. By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP's top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. Role Summary and Impact We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Implementational Planning Director. This is a full-time position based in London. The Role will report to implementational Planning lead and will manage a matrixed team of digital planners, channel planning and offshore teams. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI. The Implementational Planning team creates an effective link between the Strategy & Planning teams and Activation, data and tech teams. The Implementation Planning Team ensures that comprehensive briefs are developed in collaboration with the strategy and comms teams and ensures that channel specialists meet clients' expectations by achieving campaign KPI's timely and through embedding operational excellence. They are also developing and supporting the delivery of tasks such as reporting output, offer insights and recommendations across strategic planning and agency pitches. RESPONSIBILITIES Strategic Synthesis: You will lead one of the lines of business within XCM supporting and organizing the digital teams to deliver on the planning, activation, application of data and optimization of campaigns. You will need to have a deep understanding of Social, Programmatic, OLV, Pan regional IO buying, Partnerships and Content to help ensure the best digital decisions in planning are made across the full spectrum of opportunities. You will be managing both local market campaigns and multi-market campaigns so being able to switch between the two will be critical. Work closely with the planning and strategy team to take block plans by media type and flighting from our communication plannings systems and agree or challenge those breakouts to deliver the optimum digital media mix. Identify ways of integrating digital plans seamlessly with offline media i.e. aligning TV spots and digital upweights, create geo based digital campaigns to support out of home placements, building a messaging approach of online that compliments offline or vice versa. You will be in charge of the media plans for all digital components, including budgets and budget tracking, final deliverable numbers, and tracking daily pacing and performance against those numbers to ensure goals are hit across all digital elements. You will also directly be leading IO based pan regional buying / partnerships with multi-market vendors when required. This includes the briefing, management of briefs and delivery of these partners i.e. Multimarket twitch, Yahoo, We transfer deals which unlock content related value for the client. Unify disparate streams of information and insights from all biddable channels, in context of client business objectives. Help teams develop integrated experience strategies across biddable & digital touchpoints, identify strategic opportunities for proprietary solutions growth in service of solving client business problems. Guide clients and key internal or external stakeholders on selection and application of systems, tools and platforms, proprietary solutions, enabling them with the proper resources and knowledge for successful implementation. Provides a consistent and strong POV to clients on digital investment decisions and areas of optimization. Outline advanced data analytics/measurement frameworks to shape holistic measurement of performance media strategy and activation. Advises key stakeholders by continuously helping them successfully navigate through critical business changes. Leads the development, presentation, and delivery of top-quality cross-channel planning work for larger campaigns. Plans against client outcomes - quantifying objectives and the likely impact of comms on them across all biddable practice areas, in collaboration with practice leads. Accountable for the ongoing management of performance of campaign budgets and daily spend levels, bid strategies and constant monitoring of tracking to performance goals - implementing course correction decisioning when needed. Scrutinizes performance planning budgets, of assigned accounts, to identify strengths and weaknesses and ensures proper financial allocations and ensures WPP Open and Amazon's goals are protected and driven. Proactively identify opportunities to improve and enhance clients' campaigns and advise client/agency teams accordingly. Develop an advanced understanding of media channels, channel ecosystems and planning best practices. Start to translate strategic approach into planning practices for specific client briefs. Oversee campaign management, ensuring quality control and output is of the highest standard. Lead Pan regional IO and Partnerships based buying for multi- market campaigns with manager and executive. Collaboration & Leadership: Work in a complex, matrixed environment, influencing stakeholders and leading cross-functional teams towards our common media goals. Own deep knowledge of all WPP Open deliverables and campaign KPIs' that have been committed to Amazon and share it across biddable and digital teams when/if needed. Proactively connects, partners with regional and key local market leadership on behalf of Amazon. Ensure knowledge sharing and communication flow remains informative, connected, and proactive to help provide repeatable, consistent activation excellence for all biddable/digital channels. Monitors and ensures adherence to client and WPP Open excellence standards across practices. Proactively develops actions plans and blueprints to address any gaps and non-compliance to standards. Build and maintain client and agency relationships at a mid-senior level, to ensure a comprehensive understanding of stakeholders and client business. Skills and Experience At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Can confidently answer client questions and liaise with internal teams on best solutions to use. strong knowledge of all digital channels, technology and data and how this combines to support activation. . click apply for full job details
Jul 01, 2025
Full time
Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About OpenDoor: A Leading WPP Media Brand OpenDoor: PURPOSE The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of "TITLE" at OpenDoor, WPP's bespoke global operating model for Amazon. ABOUT WPP & OPENDOOR At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've built OpenDoor for Amazon. OpenDoor is a unique integration of the best of WPP and Amazon - building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles, and WPP's core values of Open, Optimistic and Extraordinary. Together, when WPP's Creative Transformation meets Amazon's next-level customer centricity, our people come together to challenge and impact what's done today and build a better future. By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP's top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. Role Summary and Impact We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Implementational Planning Director. This is a full-time position based in London. The Role will report to implementational Planning lead and will manage a matrixed team of digital planners, channel planning and offshore teams. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI. The Implementational Planning team creates an effective link between the Strategy & Planning teams and Activation, data and tech teams. The Implementation Planning Team ensures that comprehensive briefs are developed in collaboration with the strategy and comms teams and ensures that channel specialists meet clients' expectations by achieving campaign KPI's timely and through embedding operational excellence. They are also developing and supporting the delivery of tasks such as reporting output, offer insights and recommendations across strategic planning and agency pitches. RESPONSIBILITIES Strategic Synthesis: You will lead one of the lines of business within XCM supporting and organizing the digital teams to deliver on the planning, activation, application of data and optimization of campaigns. You will need to have a deep understanding of Social, Programmatic, OLV, Pan regional IO buying, Partnerships and Content to help ensure the best digital decisions in planning are made across the full spectrum of opportunities. You will be managing both local market campaigns and multi-market campaigns so being able to switch between the two will be critical. Work closely with the planning and strategy team to take block plans by media type and flighting from our communication plannings systems and agree or challenge those breakouts to deliver the optimum digital media mix. Identify ways of integrating digital plans seamlessly with offline media i.e. aligning TV spots and digital upweights, create geo based digital campaigns to support out of home placements, building a messaging approach of online that compliments offline or vice versa. You will be in charge of the media plans for all digital components, including budgets and budget tracking, final deliverable numbers, and tracking daily pacing and performance against those numbers to ensure goals are hit across all digital elements. You will also directly be leading IO based pan regional buying / partnerships with multi-market vendors when required. This includes the briefing, management of briefs and delivery of these partners i.e. Multimarket twitch, Yahoo, We transfer deals which unlock content related value for the client. Unify disparate streams of information and insights from all biddable channels, in context of client business objectives. Help teams develop integrated experience strategies across biddable & digital touchpoints, identify strategic opportunities for proprietary solutions growth in service of solving client business problems. Guide clients and key internal or external stakeholders on selection and application of systems, tools and platforms, proprietary solutions, enabling them with the proper resources and knowledge for successful implementation. Provides a consistent and strong POV to clients on digital investment decisions and areas of optimization. Outline advanced data analytics/measurement frameworks to shape holistic measurement of performance media strategy and activation. Advises key stakeholders by continuously helping them successfully navigate through critical business changes. Leads the development, presentation, and delivery of top-quality cross-channel planning work for larger campaigns. Plans against client outcomes - quantifying objectives and the likely impact of comms on them across all biddable practice areas, in collaboration with practice leads. Accountable for the ongoing management of performance of campaign budgets and daily spend levels, bid strategies and constant monitoring of tracking to performance goals - implementing course correction decisioning when needed. Scrutinizes performance planning budgets, of assigned accounts, to identify strengths and weaknesses and ensures proper financial allocations and ensures WPP Open and Amazon's goals are protected and driven. Proactively identify opportunities to improve and enhance clients' campaigns and advise client/agency teams accordingly. Develop an advanced understanding of media channels, channel ecosystems and planning best practices. Start to translate strategic approach into planning practices for specific client briefs. Oversee campaign management, ensuring quality control and output is of the highest standard. Lead Pan regional IO and Partnerships based buying for multi- market campaigns with manager and executive. Collaboration & Leadership: Work in a complex, matrixed environment, influencing stakeholders and leading cross-functional teams towards our common media goals. Own deep knowledge of all WPP Open deliverables and campaign KPIs' that have been committed to Amazon and share it across biddable and digital teams when/if needed. Proactively connects, partners with regional and key local market leadership on behalf of Amazon. Ensure knowledge sharing and communication flow remains informative, connected, and proactive to help provide repeatable, consistent activation excellence for all biddable/digital channels. Monitors and ensures adherence to client and WPP Open excellence standards across practices. Proactively develops actions plans and blueprints to address any gaps and non-compliance to standards. Build and maintain client and agency relationships at a mid-senior level, to ensure a comprehensive understanding of stakeholders and client business. Skills and Experience At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Can confidently answer client questions and liaise with internal teams on best solutions to use. strong knowledge of all digital channels, technology and data and how this combines to support activation. . click apply for full job details
Barchester's exceptional marketing team have a rare opportunity for a marketing executive to join us in Central London. As Marketing Executive, you will play a pivotal role in empowering our care homes to enhance their local presence and boost occupancy through strategic promotion of events, marketing initiatives and collateral. You'll create clear, impactful templates and guidance to support community engagement and networking efforts, while leveraging your digital expertise to manage and evolve our web-to-print systemensuring each home can confidently self-serve their internal and external marketing communications. You will also play a key role in supporting the delivery of offline marketing campaigns, with high attention to detail to proof read artwork, manage print production and experience in media buying. You will have event experience to lead the delivery of our internal employee recognition event, the Barchester Care Awards, through all stages of the competition including an in-person awards event and the live streaming of the event into our homes and hospitals. NEED TO HAVE: Administration and Marketing experience Experience with web content management Experience organising large scale events Effectively manage multiple projects to meet deadlines Print production and media buying experience Good knowledge of Outlook, Word, Power point and Excel Excellent written and verbal communication skills Attention to detail NEED TO DO: Deliver the Barchester Care Awards with coordination of each phase of the competition across stakeholders, smoothly on time, and within budget, and maximise opportunities to drive engagement and reputation Develop web-to print system to ensure templates easy to find, with clear functionality and descriptions Develop creative, increase range of products and regularly communicate with Ops on what's new Manage artwork requests from our homes - briefing artwork, managing workflow, uploading new templates to the system, with excellent communication throughout Proof reading all artwork and coordinate artwork for print production Hold a monthly webinar to showcase forthcoming events and support tools Develop corporate and home specific collateral and ensure consistent stock levels Manage range of internal signage and requests Weekly and monthly reporting Management of our intranet pages Collaborate with Salesforce Marketing Cloud on range of templates across both systems Work with Salesforce Marketing Cloud to align and develop templates across platforms. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766
Jul 01, 2025
Full time
Barchester's exceptional marketing team have a rare opportunity for a marketing executive to join us in Central London. As Marketing Executive, you will play a pivotal role in empowering our care homes to enhance their local presence and boost occupancy through strategic promotion of events, marketing initiatives and collateral. You'll create clear, impactful templates and guidance to support community engagement and networking efforts, while leveraging your digital expertise to manage and evolve our web-to-print systemensuring each home can confidently self-serve their internal and external marketing communications. You will also play a key role in supporting the delivery of offline marketing campaigns, with high attention to detail to proof read artwork, manage print production and experience in media buying. You will have event experience to lead the delivery of our internal employee recognition event, the Barchester Care Awards, through all stages of the competition including an in-person awards event and the live streaming of the event into our homes and hospitals. NEED TO HAVE: Administration and Marketing experience Experience with web content management Experience organising large scale events Effectively manage multiple projects to meet deadlines Print production and media buying experience Good knowledge of Outlook, Word, Power point and Excel Excellent written and verbal communication skills Attention to detail NEED TO DO: Deliver the Barchester Care Awards with coordination of each phase of the competition across stakeholders, smoothly on time, and within budget, and maximise opportunities to drive engagement and reputation Develop web-to print system to ensure templates easy to find, with clear functionality and descriptions Develop creative, increase range of products and regularly communicate with Ops on what's new Manage artwork requests from our homes - briefing artwork, managing workflow, uploading new templates to the system, with excellent communication throughout Proof reading all artwork and coordinate artwork for print production Hold a monthly webinar to showcase forthcoming events and support tools Develop corporate and home specific collateral and ensure consistent stock levels Manage range of internal signage and requests Weekly and monthly reporting Management of our intranet pages Collaborate with Salesforce Marketing Cloud on range of templates across both systems Work with Salesforce Marketing Cloud to align and develop templates across platforms. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766
Head of Marketing We are looking for an imaginative and strategic Head of Marketing, deeply aligned with the Bible Society s mission, to lead the multi-disciplinary marketing and creative functions. This is an exciting opportunity to support our strategic organisational goals. Position: Head of Marketing Location: Swindon/Hybrid (average of 40 per cent office presence) Hours: Full-time Salary: £50,000 to £55,000 per annum Contract: Permanent Closing Date: 8 July 2025 Interview Date: The first round is online on 18 July 2025 and the second round is in person at the Swindon office on 23 July 2025 The Role As Head of Marketing you ll shape how the Bible Society presents itself to the world, ensuring our message is consistent, inspiring and impactful across every channel and campaign. You ll also play a vital leadership role within the Communications and Marketing department, deputising for the Director and contributing to cross-organisational planning. You ll oversee teams responsible for brand, marketing, digital engagement, design, film production and advertising - ensuring our voice is clear, cohesive and compelling and that all activity is aligned with the strategic implementation plan. Working in close partnership with colleagues across the publishing, fundraising and mission teams, you ll ensure that the marketing activity is strategically aligned, creatively bold and grounded in insight. This is a pivotal moment for the Bible Society. Our recent research The Quiet Revival reveals that one in three people are open to exploring the Bible if invited. In response, the charity is planning to launch a major nationwide advertising campaign in 2026 aimed at encouraging the spiritually curious to engage with the Bible and discover its relevance for themselves. You ll be the driving force behind the delivery of an integrated marketing strategy that reaches both church and non-church audiences. About You We are looking for a confident, creative and strategic marketing leader who knows how to connect mission with message. You will have a strong grasp of multi-channel marketing and a deep understanding of how to reach and resonate with diverse audiences. We are looking for someone who can lead people as well as projects, creating a high-performance culture while championing collaboration across the organisation. You will have: A proven track record of marketing leadership A post-graduate qualification in Marketing, Communications or related field, or equivalent experience A strong background in advertising strategy, digital marketing and fundraising communications Demonstrated success in building brand presence and delivering results-driven campaigns The ability to build and lead strong and effective teams An understanding of and experience in using audience/customer pathways Up-to-date understanding of the latest trends and best practices in marketing and impact measurement Confident and clear communication skills Familiarity with Salesforce or other CRM platforms Please provide your CV and a 250-word statement that sets out your interest and suitability for this position. In Return Commitment - As a Christian organisation, we believe you have gifts and abilities that are all your own. So we re willing to explore how what you have might fit what s needed. The checklist There s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply! It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home. Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available. Together and apart - The charity believe in home working where it s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be. Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce. Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help. Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee Working in over 200 countries and territories, the organisations parent charity, is on a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good. We are proud to be an Equal Opportunity Employer and value diversity and aspire to reflect this in our workforce. Applications are welcome from people representing all sections of the community. You may also have experience in areas such as Marketing, Communications, Marketing and Communications, Digital Marketing, Digital Marketing and Communications, Fundraising, Fundraising Marketing, Head of Marketing, Head of Communications, Head of Marketing and Communications, Head of Digital Marketing, Head of Digital Marketing and Communications, Head of Fundraising Marketing. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jul 01, 2025
Full time
Head of Marketing We are looking for an imaginative and strategic Head of Marketing, deeply aligned with the Bible Society s mission, to lead the multi-disciplinary marketing and creative functions. This is an exciting opportunity to support our strategic organisational goals. Position: Head of Marketing Location: Swindon/Hybrid (average of 40 per cent office presence) Hours: Full-time Salary: £50,000 to £55,000 per annum Contract: Permanent Closing Date: 8 July 2025 Interview Date: The first round is online on 18 July 2025 and the second round is in person at the Swindon office on 23 July 2025 The Role As Head of Marketing you ll shape how the Bible Society presents itself to the world, ensuring our message is consistent, inspiring and impactful across every channel and campaign. You ll also play a vital leadership role within the Communications and Marketing department, deputising for the Director and contributing to cross-organisational planning. You ll oversee teams responsible for brand, marketing, digital engagement, design, film production and advertising - ensuring our voice is clear, cohesive and compelling and that all activity is aligned with the strategic implementation plan. Working in close partnership with colleagues across the publishing, fundraising and mission teams, you ll ensure that the marketing activity is strategically aligned, creatively bold and grounded in insight. This is a pivotal moment for the Bible Society. Our recent research The Quiet Revival reveals that one in three people are open to exploring the Bible if invited. In response, the charity is planning to launch a major nationwide advertising campaign in 2026 aimed at encouraging the spiritually curious to engage with the Bible and discover its relevance for themselves. You ll be the driving force behind the delivery of an integrated marketing strategy that reaches both church and non-church audiences. About You We are looking for a confident, creative and strategic marketing leader who knows how to connect mission with message. You will have a strong grasp of multi-channel marketing and a deep understanding of how to reach and resonate with diverse audiences. We are looking for someone who can lead people as well as projects, creating a high-performance culture while championing collaboration across the organisation. You will have: A proven track record of marketing leadership A post-graduate qualification in Marketing, Communications or related field, or equivalent experience A strong background in advertising strategy, digital marketing and fundraising communications Demonstrated success in building brand presence and delivering results-driven campaigns The ability to build and lead strong and effective teams An understanding of and experience in using audience/customer pathways Up-to-date understanding of the latest trends and best practices in marketing and impact measurement Confident and clear communication skills Familiarity with Salesforce or other CRM platforms Please provide your CV and a 250-word statement that sets out your interest and suitability for this position. In Return Commitment - As a Christian organisation, we believe you have gifts and abilities that are all your own. So we re willing to explore how what you have might fit what s needed. The checklist There s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply! It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home. Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available. Together and apart - The charity believe in home working where it s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be. Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce. Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help. Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee Working in over 200 countries and territories, the organisations parent charity, is on a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good. We are proud to be an Equal Opportunity Employer and value diversity and aspire to reflect this in our workforce. Applications are welcome from people representing all sections of the community. You may also have experience in areas such as Marketing, Communications, Marketing and Communications, Digital Marketing, Digital Marketing and Communications, Fundraising, Fundraising Marketing, Head of Marketing, Head of Communications, Head of Marketing and Communications, Head of Digital Marketing, Head of Digital Marketing and Communications, Head of Fundraising Marketing. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
As Head of Digital Development & Operations, you'll be responsible for the technical direction, operational performance, and platform evolution of our ecommerce systems. You'll lead the implementation of new digital infrastructure and build internal capabilities to ensure we deliver a best-in-class customer experience. You'll take ownership of the re-platforming project, acting as the senior contact for our systems integrator (SI) and ensuring we build a reliable, scalable, and commercially effective solution. This role isn't for a deeply technical architect or equally a hands-off project manager - we're looking for a technically fluent ecommerce generalist, ideally with hands-on experience of using and running ecommerce platforms, who understands how technical decisions affect customer journeys, commercial performance and operational efficiency. Crucially, this role also extends beyond delivery. You will be accountable for how our digital ecosystem supports the entire end-to-end customer experience - from checkout flow to payment methods, from fulfilment logic to international growth opportunities - ensuring technology delivers not just functionality, but satisfaction, revenue and brand loyalty. You will work closely with the wider Digital team and have a dotted line into the business Technology Director. You'll also lead a small, high-impact internal digital product team (Product Owner, Business Analyst, QA Lead, Front-End / UX Contractor) with potential to take on more. The Responsibilities: Digital Platform Ownership - Lead the evolution and performance of our ecommerce platform and related systems, including Shopify Plus post-migration. Re-platforming Leadership - Take end-to-end ownership of the re-platforming project from SAP Hybris to Shopify Plus as part of a wider business technology transformation. Agency Management - Act as the senior stakeholder for our Systems Integrator and other development partners - overseeing delivery, quality, and contractual performance. Team Leadership - Manage and mentor internal digital roles, setting clear goals and driving high performance across product, BA, QA, and UX. Technical Strategy & Roadmap - Define and maintain the digital technology roadmap in line with commercial and operational priorities. Operational Excellence - Ensure best practices in digital operations - including release management, site reliability, documentation, and support workflows. Cross-Functional Collaboration - Work closely with ecommerce, technology, marketing, trading, customer service, and logistics teams to ensure the tech stack supports broader business goals. On-Going Continuous Improvement - Build a roadmap of enhancements and optimisations to improve performance, experience, and operational efficiency. Own the digital customer journey holistically - Ensure our technology stack enables a seamless, end-to-end customer experience from discovery through to post-purchase. Work cross-functionally with trading, UX, operations, and customer service to identify and solve experience pain points. The Person: Experience working in ecommerce or digital leadership roles, with exposure to both technical and commercial functions Experience leading large-scale re-platforming projects, ideally involving Shopify Plus or similar SaaS solutions Proven success managing external agencies or Systems Integrators, with a focus on delivery quality and accountability Strong understanding of ecommerce platforms, APIs, CMS, and third-party tools (e.g. ESPs, search, PIM, reviews) Technical fluency - able to challenge and guide development teams - but not a deep technologist Background working with or alongside trading, marketing, merchandising, or CX teams - or agency-side delivering ecommerce projects and on-going optimisations for clients Strong leadership and communication skills, able to align technical execution with commercial strategy Why Join Us? Lead a high-impact ecommerce and digital transformation project Play a key role in a fast-growing brand with real investment in digital innovation Build and shape a team that delivers long-term impact Work in a collaborative, agile environment that values pragmatism, clarity, and customer-first thinking The Benefits: Product Allowance Hybrid and flexible working hours ️ Summer Fridays (6 days in July and August on Fridays) A day off for your Birthday 25 days holiday + Bank Holidays ️ Work from anywhere for 2 weeks ️ WorkPlace Nursery (salary sacrifice scheme to save money on your nursery fees) ️ Wellbeing Program - Retail Trust, Sanctus Coaching and Calm App Career development allowance ( Personal allowance to use on career development) Private health care and or dental care (provided by AXA and DenPlan Socials organised by Wellbeing and Feel Good group ️ Check out our careers page to learn more!
Jul 01, 2025
Full time
As Head of Digital Development & Operations, you'll be responsible for the technical direction, operational performance, and platform evolution of our ecommerce systems. You'll lead the implementation of new digital infrastructure and build internal capabilities to ensure we deliver a best-in-class customer experience. You'll take ownership of the re-platforming project, acting as the senior contact for our systems integrator (SI) and ensuring we build a reliable, scalable, and commercially effective solution. This role isn't for a deeply technical architect or equally a hands-off project manager - we're looking for a technically fluent ecommerce generalist, ideally with hands-on experience of using and running ecommerce platforms, who understands how technical decisions affect customer journeys, commercial performance and operational efficiency. Crucially, this role also extends beyond delivery. You will be accountable for how our digital ecosystem supports the entire end-to-end customer experience - from checkout flow to payment methods, from fulfilment logic to international growth opportunities - ensuring technology delivers not just functionality, but satisfaction, revenue and brand loyalty. You will work closely with the wider Digital team and have a dotted line into the business Technology Director. You'll also lead a small, high-impact internal digital product team (Product Owner, Business Analyst, QA Lead, Front-End / UX Contractor) with potential to take on more. The Responsibilities: Digital Platform Ownership - Lead the evolution and performance of our ecommerce platform and related systems, including Shopify Plus post-migration. Re-platforming Leadership - Take end-to-end ownership of the re-platforming project from SAP Hybris to Shopify Plus as part of a wider business technology transformation. Agency Management - Act as the senior stakeholder for our Systems Integrator and other development partners - overseeing delivery, quality, and contractual performance. Team Leadership - Manage and mentor internal digital roles, setting clear goals and driving high performance across product, BA, QA, and UX. Technical Strategy & Roadmap - Define and maintain the digital technology roadmap in line with commercial and operational priorities. Operational Excellence - Ensure best practices in digital operations - including release management, site reliability, documentation, and support workflows. Cross-Functional Collaboration - Work closely with ecommerce, technology, marketing, trading, customer service, and logistics teams to ensure the tech stack supports broader business goals. On-Going Continuous Improvement - Build a roadmap of enhancements and optimisations to improve performance, experience, and operational efficiency. Own the digital customer journey holistically - Ensure our technology stack enables a seamless, end-to-end customer experience from discovery through to post-purchase. Work cross-functionally with trading, UX, operations, and customer service to identify and solve experience pain points. The Person: Experience working in ecommerce or digital leadership roles, with exposure to both technical and commercial functions Experience leading large-scale re-platforming projects, ideally involving Shopify Plus or similar SaaS solutions Proven success managing external agencies or Systems Integrators, with a focus on delivery quality and accountability Strong understanding of ecommerce platforms, APIs, CMS, and third-party tools (e.g. ESPs, search, PIM, reviews) Technical fluency - able to challenge and guide development teams - but not a deep technologist Background working with or alongside trading, marketing, merchandising, or CX teams - or agency-side delivering ecommerce projects and on-going optimisations for clients Strong leadership and communication skills, able to align technical execution with commercial strategy Why Join Us? Lead a high-impact ecommerce and digital transformation project Play a key role in a fast-growing brand with real investment in digital innovation Build and shape a team that delivers long-term impact Work in a collaborative, agile environment that values pragmatism, clarity, and customer-first thinking The Benefits: Product Allowance Hybrid and flexible working hours ️ Summer Fridays (6 days in July and August on Fridays) A day off for your Birthday 25 days holiday + Bank Holidays ️ Work from anywhere for 2 weeks ️ WorkPlace Nursery (salary sacrifice scheme to save money on your nursery fees) ️ Wellbeing Program - Retail Trust, Sanctus Coaching and Calm App Career development allowance ( Personal allowance to use on career development) Private health care and or dental care (provided by AXA and DenPlan Socials organised by Wellbeing and Feel Good group ️ Check out our careers page to learn more!
Head of Support Performance at Judge.me Closing the Trust Gap in E-commerce Location: Hybrid (2 days in Shoreditch office near Old Street, London) Salary: £80-90k (includes comprehensive benefits package) Our Mission: Fixing Trust in Commerce For a decade, we've been on a mission to close the Trust Gap-commerce's most expensive problem. In a world where distance and digital interfaces separate buyers and sellers, we're building the definitive trust infrastructure that enables global trade to flourish. We recognize that trust is not binary but a spectrum, and our work continually expands the boundaries of commerce itself. Each improvement we make enables transactions that previously wouldn't have happened, revealing new frontiers where trust can be further enhanced. Our Impact Today We've grown from an idea into the dominant force for trust in e-commerce: Shopify's Review Solution : We've earned over 29k five-star reviews from merchants who rely on us daily Global Scale : More than 500k shops across 140+ countries use our platform Massive Reach : We process over 70 million orders monthly, generating 2 million+ verified buyer reviews Organic Growth : We've achieved 40% year-over-year growth purely through word of mouth-no paid marketing or sales teams needed The Opportunity We're seeking a performance-driven Head of Customer Support to architect and optimize a technology-first support operation that directly fuels our growth engine. This role demands a strategic technologist who will maximize AI automation using Intercom's Fin AI while maintaining rigorous performance standards across our contractor network. You'll build systems and processes that transform support from a traditional cost center into our revenue driver in the Shopify ecosystem. What Makes This Role Special You'll join at a critical transformation moment, reporting directly to the CEO with full ownership of our support technology stack and contractor performance optimization. This is not a traditional people management role - it's a performance engineering position focused on systems, metrics, and results. Our app store reviews are our lifeblood - every support interaction is a revenue opportunity. You'll work collaboratively with our Growth team to systematically engineer these touchpoints for maximum 5-star review generation, directly impacting our growth trajectory and market dominance. As the architect of our support transformation, you'll build technology-driven systems that achieve exponential efficiency gains - leveraging AI and automation to deliver exceptional outcomes while optimizing every performance metric. You'll be empowered to implement cutting-edge approaches that prove "epic customer support isn't a cost center - it's our growth engine." Core Responsibilities Performance & Technology Leadership Engineer next-generation support systems focused on measurable performance outcomes Drive relentless efficiency optimization while maintaining uncompromising service quality standards Implement data-driven QA frameworks with automated monitoring and real-time performance tracking Establish scalable, technology-first processes that reduce dependency on human intervention Optimize Shopify App Store review generation through systematic touchpoint engineering Create and monitor aggressive performance metrics that drive continuous optimization Technology Optimisation Drive continuous AI resolution rate improvements through advanced technology implementation including Intercom platform, Fin AI, and other automation solutions. Architect comprehensive knowledge management systems and collaborate with our Support Automation Engineer to build custom integrations that maximize efficiency and minimize manual intervention. Contractor Performance Management Maintain rigorous performance standards across our globally distributed contractor network. Implement robust monitoring frameworks with clear metrics, establish contractor specialization tracks, and drive performance-based selection and retention aligned with measurable outcomes. Shopify App Store Optimization & Growth Maintain our position in the Shopify ecosystem by optimizing app store review generation through systematic touchpoint engineering. Build infinitely scalable support infrastructure that protects our market leadership without proportional headcount increases while generating actionable customer intelligence for Product teams. Key Metrics You'll Own Shopify App Store Reviews : Direct responsibility for driving review volume and quality through optimised support interactions Support Efficiency Ratios : Workload/contractor performance improvements through technology optimization Reviews/Agent Ratio : Ownership of this critical metric that ties support performance directly to business growth AI Resolution Rate : Drive continuous improvement in automated resolution efficiency Performance Standards Compliance: Contractor network adherence to established quality benchmarks Cost Per Resolution : Technology-driven efficiency improvements What You'll Bring Must-Haves Demonstrable experience of performance-driven leadership in SaaS or e-commerce environments Track record of scaling high-performance contractor networks with measurable results Experience implementing and optimising AI-powered solutions Strong understanding of support metrics and performance optimisation Technical knowledge of CSS, HTML, and JavaScript (beginner level accepted) Experience with knowledge base management and optimisation Strong communication and change management skills Data-driven approach to problem-solving and decision-making Nice-to-Haves Experience in e-commerce environment Understanding of API integrations and system connectivity Understanding of Shopify ecosystem Background in support transformation or restructuring Experience with distributed team management Our Culture: Results-Driven Excellence We reward exceptional performance and are building a team that consistently pushes for better results. Success here means finding innovative ways to achieve more with our existing resources. We value time above all else-it's our scarcest resource. We budget time more strictly than money, establishing short feedback loops and breaking initiatives into their smallest units of value. Our international team brings diverse perspectives to every challenge. We believe in lifting each other up through active knowledge sharing because our collective strength determines our success. We combine ambitious goals with pragmatic execution, creating sustainable high performance through better processes, not longer hours. Your Package The Essentials £80-90k DOE + Monthly Performance Bonus 30 days holiday + bank holidays Private health insurance (Vitality) Brand new Macbook, access to equipment as required Financial Wellbeing + Salary Sacrifice Pension via Mintago Flexible Working Hybrid setup: 2 office days (Tues/Thurs), 3 remote Modern Shoreditch office near Old Street No overtime culture Casual dress code Work from Anywhere (4 weeks per year) Team Life Weekly team meals Quarterly events Perks at Work Account Join Us in Building the Future of Trust in Commerce Work on problems that impact millions while growing with a team that values both excellence and balance. Together, we'll close the Trust Gap and unlock new possibilities for global commerce.
Jul 01, 2025
Full time
Head of Support Performance at Judge.me Closing the Trust Gap in E-commerce Location: Hybrid (2 days in Shoreditch office near Old Street, London) Salary: £80-90k (includes comprehensive benefits package) Our Mission: Fixing Trust in Commerce For a decade, we've been on a mission to close the Trust Gap-commerce's most expensive problem. In a world where distance and digital interfaces separate buyers and sellers, we're building the definitive trust infrastructure that enables global trade to flourish. We recognize that trust is not binary but a spectrum, and our work continually expands the boundaries of commerce itself. Each improvement we make enables transactions that previously wouldn't have happened, revealing new frontiers where trust can be further enhanced. Our Impact Today We've grown from an idea into the dominant force for trust in e-commerce: Shopify's Review Solution : We've earned over 29k five-star reviews from merchants who rely on us daily Global Scale : More than 500k shops across 140+ countries use our platform Massive Reach : We process over 70 million orders monthly, generating 2 million+ verified buyer reviews Organic Growth : We've achieved 40% year-over-year growth purely through word of mouth-no paid marketing or sales teams needed The Opportunity We're seeking a performance-driven Head of Customer Support to architect and optimize a technology-first support operation that directly fuels our growth engine. This role demands a strategic technologist who will maximize AI automation using Intercom's Fin AI while maintaining rigorous performance standards across our contractor network. You'll build systems and processes that transform support from a traditional cost center into our revenue driver in the Shopify ecosystem. What Makes This Role Special You'll join at a critical transformation moment, reporting directly to the CEO with full ownership of our support technology stack and contractor performance optimization. This is not a traditional people management role - it's a performance engineering position focused on systems, metrics, and results. Our app store reviews are our lifeblood - every support interaction is a revenue opportunity. You'll work collaboratively with our Growth team to systematically engineer these touchpoints for maximum 5-star review generation, directly impacting our growth trajectory and market dominance. As the architect of our support transformation, you'll build technology-driven systems that achieve exponential efficiency gains - leveraging AI and automation to deliver exceptional outcomes while optimizing every performance metric. You'll be empowered to implement cutting-edge approaches that prove "epic customer support isn't a cost center - it's our growth engine." Core Responsibilities Performance & Technology Leadership Engineer next-generation support systems focused on measurable performance outcomes Drive relentless efficiency optimization while maintaining uncompromising service quality standards Implement data-driven QA frameworks with automated monitoring and real-time performance tracking Establish scalable, technology-first processes that reduce dependency on human intervention Optimize Shopify App Store review generation through systematic touchpoint engineering Create and monitor aggressive performance metrics that drive continuous optimization Technology Optimisation Drive continuous AI resolution rate improvements through advanced technology implementation including Intercom platform, Fin AI, and other automation solutions. Architect comprehensive knowledge management systems and collaborate with our Support Automation Engineer to build custom integrations that maximize efficiency and minimize manual intervention. Contractor Performance Management Maintain rigorous performance standards across our globally distributed contractor network. Implement robust monitoring frameworks with clear metrics, establish contractor specialization tracks, and drive performance-based selection and retention aligned with measurable outcomes. Shopify App Store Optimization & Growth Maintain our position in the Shopify ecosystem by optimizing app store review generation through systematic touchpoint engineering. Build infinitely scalable support infrastructure that protects our market leadership without proportional headcount increases while generating actionable customer intelligence for Product teams. Key Metrics You'll Own Shopify App Store Reviews : Direct responsibility for driving review volume and quality through optimised support interactions Support Efficiency Ratios : Workload/contractor performance improvements through technology optimization Reviews/Agent Ratio : Ownership of this critical metric that ties support performance directly to business growth AI Resolution Rate : Drive continuous improvement in automated resolution efficiency Performance Standards Compliance: Contractor network adherence to established quality benchmarks Cost Per Resolution : Technology-driven efficiency improvements What You'll Bring Must-Haves Demonstrable experience of performance-driven leadership in SaaS or e-commerce environments Track record of scaling high-performance contractor networks with measurable results Experience implementing and optimising AI-powered solutions Strong understanding of support metrics and performance optimisation Technical knowledge of CSS, HTML, and JavaScript (beginner level accepted) Experience with knowledge base management and optimisation Strong communication and change management skills Data-driven approach to problem-solving and decision-making Nice-to-Haves Experience in e-commerce environment Understanding of API integrations and system connectivity Understanding of Shopify ecosystem Background in support transformation or restructuring Experience with distributed team management Our Culture: Results-Driven Excellence We reward exceptional performance and are building a team that consistently pushes for better results. Success here means finding innovative ways to achieve more with our existing resources. We value time above all else-it's our scarcest resource. We budget time more strictly than money, establishing short feedback loops and breaking initiatives into their smallest units of value. Our international team brings diverse perspectives to every challenge. We believe in lifting each other up through active knowledge sharing because our collective strength determines our success. We combine ambitious goals with pragmatic execution, creating sustainable high performance through better processes, not longer hours. Your Package The Essentials £80-90k DOE + Monthly Performance Bonus 30 days holiday + bank holidays Private health insurance (Vitality) Brand new Macbook, access to equipment as required Financial Wellbeing + Salary Sacrifice Pension via Mintago Flexible Working Hybrid setup: 2 office days (Tues/Thurs), 3 remote Modern Shoreditch office near Old Street No overtime culture Casual dress code Work from Anywhere (4 weeks per year) Team Life Weekly team meals Quarterly events Perks at Work Account Join Us in Building the Future of Trust in Commerce Work on problems that impact millions while growing with a team that values both excellence and balance. Together, we'll close the Trust Gap and unlock new possibilities for global commerce.
Digital Bus System Analysis Team Lead/Consultant Mid-Level Full time Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities acrossall ofthese services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO As a team: At Accenture Song, we consider ourselves the world's leading tech powered creative organisation. And with good reason: our work includes pioneering next-level marketing, implementing industry-changing digital transformation and improving business performance using digital technology and data insights with creative solutions. We bridge the gap between brand promise and expectations - by creating transformative experiences. We collaborate closely with our clients (including some reputed brand names) to figure out what the possibilities are for their business. Innovating through cloud, mobility, media or analytics, our end goal is to design and deliver packaged and custom digital solutions that really work in the field - whether that's online or offline. As a MarTech Architect (Adobe), you will: Drive requirements and design to identify and recommend workable solutions to clients across data driven marketing, single view of the customer, and marketing technology Drive platform selection to select the best technology platforms for the job Create architecture and solution blueprints based on the latest Adobe platform solutions to meet client requirements Work with the project management to develop the overall implementation solution plan Collaborate with team members from multiple disciplines, including Designers, Data Scientists, Software Engineers, Clients and Business Stakeholders to help identify key areas for innovation, define and refine the challenge statement and propose solution hypotheses Work with customer technologies to design and implement new solutions and processes for clients to support new customer experience strategies Work with business and technology client representatives to gather functional and technical requirements Keep informed of the latest technology trends and innovations especially in the areas of customer data platforms, marketing automation, data integration, master data management, marketing resource management, digital asset management, web content management, mobile, and social media Be comfortable in working in early-stage programs with high-levels of ambiguity and loosely defined scope. Be able to play a lead role in teams helping identify business challenges, prioritize areas of value to target and shaping technology-based solutions that create value to Accenture and clients Work with the Adobe ecosystem partner alliance to evaluate and co-create solutions and thought leadership Support and guide digital engineering teams on target state architecture and continuous improvement We are looking for experience in the following skills: Strong hands-on experience with Adobe experience cloud platforms (primarily Adobe Experience Manager, Adobe Assets and Adobe Experience Platform) Strong implementation experience for one or more platforms Bachelor's degree or equivalent Set yourself apart: Full lifecycle implementation experience using various SDLC methodologies Experience with marketing customer data models, marketing analytics Experience in a consulting environment and/or digital agency with demonstrated track record of continuing responsibilities, creativity and innovation What's in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible work policies. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. SNGCR01 - London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Learn more about the hiring process at Accenture
Jul 01, 2025
Full time
Digital Bus System Analysis Team Lead/Consultant Mid-Level Full time Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities acrossall ofthese services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO As a team: At Accenture Song, we consider ourselves the world's leading tech powered creative organisation. And with good reason: our work includes pioneering next-level marketing, implementing industry-changing digital transformation and improving business performance using digital technology and data insights with creative solutions. We bridge the gap between brand promise and expectations - by creating transformative experiences. We collaborate closely with our clients (including some reputed brand names) to figure out what the possibilities are for their business. Innovating through cloud, mobility, media or analytics, our end goal is to design and deliver packaged and custom digital solutions that really work in the field - whether that's online or offline. As a MarTech Architect (Adobe), you will: Drive requirements and design to identify and recommend workable solutions to clients across data driven marketing, single view of the customer, and marketing technology Drive platform selection to select the best technology platforms for the job Create architecture and solution blueprints based on the latest Adobe platform solutions to meet client requirements Work with the project management to develop the overall implementation solution plan Collaborate with team members from multiple disciplines, including Designers, Data Scientists, Software Engineers, Clients and Business Stakeholders to help identify key areas for innovation, define and refine the challenge statement and propose solution hypotheses Work with customer technologies to design and implement new solutions and processes for clients to support new customer experience strategies Work with business and technology client representatives to gather functional and technical requirements Keep informed of the latest technology trends and innovations especially in the areas of customer data platforms, marketing automation, data integration, master data management, marketing resource management, digital asset management, web content management, mobile, and social media Be comfortable in working in early-stage programs with high-levels of ambiguity and loosely defined scope. Be able to play a lead role in teams helping identify business challenges, prioritize areas of value to target and shaping technology-based solutions that create value to Accenture and clients Work with the Adobe ecosystem partner alliance to evaluate and co-create solutions and thought leadership Support and guide digital engineering teams on target state architecture and continuous improvement We are looking for experience in the following skills: Strong hands-on experience with Adobe experience cloud platforms (primarily Adobe Experience Manager, Adobe Assets and Adobe Experience Platform) Strong implementation experience for one or more platforms Bachelor's degree or equivalent Set yourself apart: Full lifecycle implementation experience using various SDLC methodologies Experience with marketing customer data models, marketing analytics Experience in a consulting environment and/or digital agency with demonstrated track record of continuing responsibilities, creativity and innovation What's in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible work policies. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. SNGCR01 - London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Learn more about the hiring process at Accenture
Contract: Fixed term (12 months), full time, 35 hours over 5 days Location: Burford, (Hybrid 2 days in the office, 3 days remote) Salary: £40,000 - £45,000 per annum Closing Date: Sunday 6 July 2025 Interview Date: w/c 14 July 2025 Are you a passionate and strategic direct marketer? Join Blue Cross, a leading animal welfare charity, and play a vital role in deepening relationships with our supporters to maximise long-term value and impact. Our Individual Giving team raises around £27 million annually, engaging thousands of individuals through cash donations, regular giving, and legacies. As our Direct Marketing Manager (Donor Development) , you'll lead our efforts to inspire, engage and retain these valued supporters. More about the role Reporting to the Head of Individual Giving, you ll lead a small, dedicated team to deliver compelling campaigns and stewardship communications across multiple channels including direct mail, email and phone. You ll be responsible for managing a wide range of donor development activities. These include planning and delivering cash and raffle appeals, and driving cross-sell initiatives such as converting one-off cash donors into regular givers. Your team will also be key to delivering projects such as Gift Aid stewardship, regular giving upgrades, and reactivation efforts. A central part of the role will be managing the production and distribution of our supporter communications. You ll collaborate closely with colleagues across the organisation and external agencies to ensure we provide a consistently excellent experience for our supporters, while maximising income and long-term engagement. You ll bring strategic thinking, creativity and a strong results focus to shape and grow our donor retention and development efforts, ultimately helping us raise more funds to support the pets and people who rely on our services. Key Responsibilities Work with the Head of Individual Giving to develop and deliver a strategic business plan and budget for Donor Development, including milestones, KPIs and income targets. Lead a wide portfolio of multichannel campaigns with a focus on cash and raffle appeals, and wider supporter communications (including RG upgrades/conversions and Gift Aid). Manage stewardship activities, including thank you and update communications. Collaborate with your Direct Marketing Manager colleagues in the Individual Giving team to improve supporter engagement and retention, including enhancing regular giving products and materials. Ensure all activity aligns with Blue Cross brand guidelines and values. Build strong internal and external relationships to deliver effective, insight-driven campaigns. Champion continuous improvement by applying best practice to campaign planning, delivery and analysis. Line-manage the Donor Development Officer and Assistant, supporting their performance, goals and development. Monitor and control income and expenditure, providing regular budget forecasts. Work cross-functionally with teams such as Data and Insights, Fulfilment Services and Customer Care to maximise supporter lifetime value. About you: You re an experienced and results-driven direct or digital marketer and/or fundraiser, with a strong understanding of supporter motivations and a passion for delivering excellent supporter experiences. You bring a strategic mindset, a keen eye for detail, and the ability to manage multiple campaigns in a fast-paced environment. You re confident working to financial targets, optimising budgets, and using insight to drive innovation and continual improvement. A skilled project manager, you re comfortable juggling priorities and deadlines, while ensuring quality and performance stay high. Your strong communication and interpersonal skills make you a collaborative team player and effective line manager. You build positive relationships across teams and with external partners to deliver ambitious goals. Essential Qualifications, Skills, and Experience Proven experience in Direct or Digital Marketing and/or Fundraising (client or agency side) Strong track record in managing agencies and budgets Demonstrable success in delivering income growth and supporter engagement Excellent project and people management skills Good working knowledge of GDPR and fundraising legislation Skilled in using CRM databases, with proficiency in Word and Excel Desirable Qualifications, Skills, and Experience Diploma in Direct or Digital Marketing/Fundraising Copywriting and content evaluation experience Knowledge of lottery, raffle or gaming products Experience working with communications or brand teams Familiarity with print and production processes How to apply Click the apply button below and complete the online application process before the closing date on Sunday 6 July 2025 . We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it weren t for their amazing efforts and commitment, we wouldn t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can. With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll thrive in a supportive and rewarding environment. Our generous benefits package includes: 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata. Pension scheme with enhanced employer contribution Life assurance Unlimited access to an employee assistance programme Programmes for physical and mental wellbeing support Free access to GP via MetLife Recognition scheme Annual volunteer days Claim for professional fees Charity worker discounts across a variety of retailers. We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website. To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Jul 01, 2025
Full time
Contract: Fixed term (12 months), full time, 35 hours over 5 days Location: Burford, (Hybrid 2 days in the office, 3 days remote) Salary: £40,000 - £45,000 per annum Closing Date: Sunday 6 July 2025 Interview Date: w/c 14 July 2025 Are you a passionate and strategic direct marketer? Join Blue Cross, a leading animal welfare charity, and play a vital role in deepening relationships with our supporters to maximise long-term value and impact. Our Individual Giving team raises around £27 million annually, engaging thousands of individuals through cash donations, regular giving, and legacies. As our Direct Marketing Manager (Donor Development) , you'll lead our efforts to inspire, engage and retain these valued supporters. More about the role Reporting to the Head of Individual Giving, you ll lead a small, dedicated team to deliver compelling campaigns and stewardship communications across multiple channels including direct mail, email and phone. You ll be responsible for managing a wide range of donor development activities. These include planning and delivering cash and raffle appeals, and driving cross-sell initiatives such as converting one-off cash donors into regular givers. Your team will also be key to delivering projects such as Gift Aid stewardship, regular giving upgrades, and reactivation efforts. A central part of the role will be managing the production and distribution of our supporter communications. You ll collaborate closely with colleagues across the organisation and external agencies to ensure we provide a consistently excellent experience for our supporters, while maximising income and long-term engagement. You ll bring strategic thinking, creativity and a strong results focus to shape and grow our donor retention and development efforts, ultimately helping us raise more funds to support the pets and people who rely on our services. Key Responsibilities Work with the Head of Individual Giving to develop and deliver a strategic business plan and budget for Donor Development, including milestones, KPIs and income targets. Lead a wide portfolio of multichannel campaigns with a focus on cash and raffle appeals, and wider supporter communications (including RG upgrades/conversions and Gift Aid). Manage stewardship activities, including thank you and update communications. Collaborate with your Direct Marketing Manager colleagues in the Individual Giving team to improve supporter engagement and retention, including enhancing regular giving products and materials. Ensure all activity aligns with Blue Cross brand guidelines and values. Build strong internal and external relationships to deliver effective, insight-driven campaigns. Champion continuous improvement by applying best practice to campaign planning, delivery and analysis. Line-manage the Donor Development Officer and Assistant, supporting their performance, goals and development. Monitor and control income and expenditure, providing regular budget forecasts. Work cross-functionally with teams such as Data and Insights, Fulfilment Services and Customer Care to maximise supporter lifetime value. About you: You re an experienced and results-driven direct or digital marketer and/or fundraiser, with a strong understanding of supporter motivations and a passion for delivering excellent supporter experiences. You bring a strategic mindset, a keen eye for detail, and the ability to manage multiple campaigns in a fast-paced environment. You re confident working to financial targets, optimising budgets, and using insight to drive innovation and continual improvement. A skilled project manager, you re comfortable juggling priorities and deadlines, while ensuring quality and performance stay high. Your strong communication and interpersonal skills make you a collaborative team player and effective line manager. You build positive relationships across teams and with external partners to deliver ambitious goals. Essential Qualifications, Skills, and Experience Proven experience in Direct or Digital Marketing and/or Fundraising (client or agency side) Strong track record in managing agencies and budgets Demonstrable success in delivering income growth and supporter engagement Excellent project and people management skills Good working knowledge of GDPR and fundraising legislation Skilled in using CRM databases, with proficiency in Word and Excel Desirable Qualifications, Skills, and Experience Diploma in Direct or Digital Marketing/Fundraising Copywriting and content evaluation experience Knowledge of lottery, raffle or gaming products Experience working with communications or brand teams Familiarity with print and production processes How to apply Click the apply button below and complete the online application process before the closing date on Sunday 6 July 2025 . We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it weren t for their amazing efforts and commitment, we wouldn t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can. With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll thrive in a supportive and rewarding environment. Our generous benefits package includes: 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata. Pension scheme with enhanced employer contribution Life assurance Unlimited access to an employee assistance programme Programmes for physical and mental wellbeing support Free access to GP via MetLife Recognition scheme Annual volunteer days Claim for professional fees Charity worker discounts across a variety of retailers. We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website. To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
The role We re looking for a high performing, creative and driven Digital Manager to work in our communications and marketing department on a temporary basis, to drive all areas of Family Fund s digital work. You ll develop digital strategies and campaigns that improve conversion with our key audiences, raise vital income and boost brand profile. You ll also provide expert advice on the evolution of our digital channels and communications, to ensure we keep pace with fast-changing digital developments. The person we re looking for To be considered for this role you ll need to evidence significant experience managing and improving the performance of digital channels (including social media, e-marketing and websites) using analytics to inform decision-making. You should have specialist knowledge of digital across a range of techniques and have experience in managing paid-for digital advertising budgets and campaigns. With experience using Content Management Systems (CMS) and of platform analytics tools including Google Analytics, Facebook and X, you should have a sound understanding of an integrated approach to digital marketing and knowledge of data protection best practice and legislation. A confident communicator with strong analytical, literacy and numeracy skills, you ll be able to work on your own initiative as well as part of a wider team. Organised and hard-working, you ll be a pro-active self-starter that can hit the ground running and work collaboratively with colleagues to achieve growth objectives for our national charity brand. About us Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark. We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day. We commit to inclusion, equity and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community. How to apply Please complete the online application and submit your CV and a covering letter telling us how you meet the requirements for this role. Your cover letter should be no more than two pages long. For more information, please read and download the job description. The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a basic level DBS criminal record check, right to work check and employment history verification. Information Closing date: Midnight on Thursday 10 July 2025 Interview dates: Week commencing 14 July 2025
Jul 01, 2025
Full time
The role We re looking for a high performing, creative and driven Digital Manager to work in our communications and marketing department on a temporary basis, to drive all areas of Family Fund s digital work. You ll develop digital strategies and campaigns that improve conversion with our key audiences, raise vital income and boost brand profile. You ll also provide expert advice on the evolution of our digital channels and communications, to ensure we keep pace with fast-changing digital developments. The person we re looking for To be considered for this role you ll need to evidence significant experience managing and improving the performance of digital channels (including social media, e-marketing and websites) using analytics to inform decision-making. You should have specialist knowledge of digital across a range of techniques and have experience in managing paid-for digital advertising budgets and campaigns. With experience using Content Management Systems (CMS) and of platform analytics tools including Google Analytics, Facebook and X, you should have a sound understanding of an integrated approach to digital marketing and knowledge of data protection best practice and legislation. A confident communicator with strong analytical, literacy and numeracy skills, you ll be able to work on your own initiative as well as part of a wider team. Organised and hard-working, you ll be a pro-active self-starter that can hit the ground running and work collaboratively with colleagues to achieve growth objectives for our national charity brand. About us Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark. We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day. We commit to inclusion, equity and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community. How to apply Please complete the online application and submit your CV and a covering letter telling us how you meet the requirements for this role. Your cover letter should be no more than two pages long. For more information, please read and download the job description. The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a basic level DBS criminal record check, right to work check and employment history verification. Information Closing date: Midnight on Thursday 10 July 2025 Interview dates: Week commencing 14 July 2025
