Facilities & Maintenance Manager Reference: JUN (Apply online only) Location: RSPB UKHQ - The Lodge, Sandy SG19 & St Martins Way, Bedford MK42 Salary: £39,205.00 - £41,856.00 Per Annum Contract: Permanent Hours: Full-time, 37.5hrs hours per week Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays) An exciting opportunity has arisen for an experienced Facilities and Maintenance Manager to join the RSPB UKHQ (Sandy and St Martins, Bedford). This newly created role will manage the established Maintenance and Facilities teams based primarily at our Sandy location What's the role about? Responsible for the ongoing review & strategic planning of building facilities at UKHQ sites working in collaboration with stakeholders Review facilities and maintenance procedures to offer potential efficiencies where appropriate To lead the Facilities & Maintenance function at UKHQ, to ensure a provision of a safe, compliant and fit for purpose workplace that is effective in delivery of change projects. Management of team development Ensure all aspects of health and safety requirements are monitored and managed Own the Out of Hours both sites to cover emergency situations as and when they may occur Working with the Environmental team review to support the strategic aim of net zero Manage relevant contracts to provide an efficient service Analysis of facilities requirements, defining optimum solutions to enable the most effective use of space Accountable for producing and implementing the Maintenance strategy and work plan across UKHQ sites to include Planned Preventative Maintenance schedule, essential compliance and servicing Be aware of all necessary sector changes relating to built-environment, plant, systems and technical developments and necessary team training Essential skills, knowledge and experience: Proficient in Windows 11 applications High level of written and verbal communication skills IWFM qualification or working towards, or appropriate demonstrable training in Facilities & Maintenance Management Stakeholder management Flexible can do attitude, and driven to deliver solutions and result. Strong people management skills Budget management Closing date: 18:30, Thursday 31st July 2025 We are looking to conduct interviews for this position from 6 August 2025. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application. No agencies please.
Jul 02, 2025
Full time
Facilities & Maintenance Manager Reference: JUN (Apply online only) Location: RSPB UKHQ - The Lodge, Sandy SG19 & St Martins Way, Bedford MK42 Salary: £39,205.00 - £41,856.00 Per Annum Contract: Permanent Hours: Full-time, 37.5hrs hours per week Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays) An exciting opportunity has arisen for an experienced Facilities and Maintenance Manager to join the RSPB UKHQ (Sandy and St Martins, Bedford). This newly created role will manage the established Maintenance and Facilities teams based primarily at our Sandy location What's the role about? Responsible for the ongoing review & strategic planning of building facilities at UKHQ sites working in collaboration with stakeholders Review facilities and maintenance procedures to offer potential efficiencies where appropriate To lead the Facilities & Maintenance function at UKHQ, to ensure a provision of a safe, compliant and fit for purpose workplace that is effective in delivery of change projects. Management of team development Ensure all aspects of health and safety requirements are monitored and managed Own the Out of Hours both sites to cover emergency situations as and when they may occur Working with the Environmental team review to support the strategic aim of net zero Manage relevant contracts to provide an efficient service Analysis of facilities requirements, defining optimum solutions to enable the most effective use of space Accountable for producing and implementing the Maintenance strategy and work plan across UKHQ sites to include Planned Preventative Maintenance schedule, essential compliance and servicing Be aware of all necessary sector changes relating to built-environment, plant, systems and technical developments and necessary team training Essential skills, knowledge and experience: Proficient in Windows 11 applications High level of written and verbal communication skills IWFM qualification or working towards, or appropriate demonstrable training in Facilities & Maintenance Management Stakeholder management Flexible can do attitude, and driven to deliver solutions and result. Strong people management skills Budget management Closing date: 18:30, Thursday 31st July 2025 We are looking to conduct interviews for this position from 6 August 2025. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application. No agencies please.
2nd Line Support Desk Analyst Maidstone Up to £32k Are you looking for a local company to join in a 2nd line Support Capacity? Great opportunity to upskill and undertake further training Good progression to 3rd line if required As a 2nd line Helpdesk Analyst, you will be responsible for providing high-quality technical support to our customers. You will play a key role in troubleshooting, resolving complex issues, and ensuring customer satisfaction. Your expertise in 2nd line support will be crucial in handling escalated issues and providing guidance to junior team members. To be successful in this role, you should have experience in working with different technologies, including MS Server, Desktop, Active Directory, and Networking. A can-do attitude, strong customer services skills, and excellent technical and communication skills are essential. Key Duties Incident Management: Efficiently diagnose and resolve complex technical issues escalated from 1st line support, involving network, hardware, and software problems. Customer Service: Deliver exceptional customer service, ensuring timely and effective resolution of IT issues. Technical Guidance: Provide mentorship and guidance to junior helpdesk staff, assisting in their technical development. Documentation: Maintain detailed records of IT issues and resolutions in the helpdesk system. Continuous Improvement: Contribute to the continual improvement of helpdesk processes and procedures. Collaboration: Work closely with other IT teams to ensure cohesive support and issue resolution. Project Involvement: Participate in IT projects as required, providing technical insight and support. Essential Technical Experience: 3-5 years IT Support experience with strong focus on 2nd line Proven track record om troubleshooting and resolving complex technical issues Ability to mentor and guide junior staff Microsoft Windows (all versions) Active Directory (both on premises and Azure) Windows Server Environment Hyper-V virtualisation environments Microsoft 365 administration/deployment Azure AD Connect Various backup applications Networking (VLAN, routing, switching, TCP/IP, and OSI) Router maintenance VPN Administration and Deployment DNS administration Antivirus and malware protection Our client values diversity and operates a fair recruitment process free of discrimination. Due to the nature of this role, candidates will be expected to pass security clearance.
Jul 02, 2025
Full time
2nd Line Support Desk Analyst Maidstone Up to £32k Are you looking for a local company to join in a 2nd line Support Capacity? Great opportunity to upskill and undertake further training Good progression to 3rd line if required As a 2nd line Helpdesk Analyst, you will be responsible for providing high-quality technical support to our customers. You will play a key role in troubleshooting, resolving complex issues, and ensuring customer satisfaction. Your expertise in 2nd line support will be crucial in handling escalated issues and providing guidance to junior team members. To be successful in this role, you should have experience in working with different technologies, including MS Server, Desktop, Active Directory, and Networking. A can-do attitude, strong customer services skills, and excellent technical and communication skills are essential. Key Duties Incident Management: Efficiently diagnose and resolve complex technical issues escalated from 1st line support, involving network, hardware, and software problems. Customer Service: Deliver exceptional customer service, ensuring timely and effective resolution of IT issues. Technical Guidance: Provide mentorship and guidance to junior helpdesk staff, assisting in their technical development. Documentation: Maintain detailed records of IT issues and resolutions in the helpdesk system. Continuous Improvement: Contribute to the continual improvement of helpdesk processes and procedures. Collaboration: Work closely with other IT teams to ensure cohesive support and issue resolution. Project Involvement: Participate in IT projects as required, providing technical insight and support. Essential Technical Experience: 3-5 years IT Support experience with strong focus on 2nd line Proven track record om troubleshooting and resolving complex technical issues Ability to mentor and guide junior staff Microsoft Windows (all versions) Active Directory (both on premises and Azure) Windows Server Environment Hyper-V virtualisation environments Microsoft 365 administration/deployment Azure AD Connect Various backup applications Networking (VLAN, routing, switching, TCP/IP, and OSI) Router maintenance VPN Administration and Deployment DNS administration Antivirus and malware protection Our client values diversity and operates a fair recruitment process free of discrimination. Due to the nature of this role, candidates will be expected to pass security clearance.
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. We have a current opportunity for an experienced Service Desk Analyst to join our team on a permanent basis. Here's what your new role will look like: You will provide a coordinated, consistent and effective 1st Line IT technical support in a mixed Windows/Exchange environment to end users, resolving problems and issues in-line with documented procedures, You will be responding to requests for IT assistance and service from end users, dealing with enquiries efficiently in a polite and courteous manner, You will be logging and categorising customer interactions concisely and efficiently, while taking ownership and following these up to completion. To be considered for this opportunity you will be able to demonstrate: Demonstrable experience within a similar 1st Line Support role, Excellent customer facing communication skills and the confidence, enthusiasm and drive required to deliver a first-class experience to end users, Ability to work under pressure within a busy team environment, Understanding of Information Technology set-up, configuration and management utilising Microsoft tools such as Active Directory, Excellent written and verbal communication skills. Please note that this role is full-time staff role based on-site in our customers London W1 office. At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary , here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Jul 02, 2025
Full time
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. We have a current opportunity for an experienced Service Desk Analyst to join our team on a permanent basis. Here's what your new role will look like: You will provide a coordinated, consistent and effective 1st Line IT technical support in a mixed Windows/Exchange environment to end users, resolving problems and issues in-line with documented procedures, You will be responding to requests for IT assistance and service from end users, dealing with enquiries efficiently in a polite and courteous manner, You will be logging and categorising customer interactions concisely and efficiently, while taking ownership and following these up to completion. To be considered for this opportunity you will be able to demonstrate: Demonstrable experience within a similar 1st Line Support role, Excellent customer facing communication skills and the confidence, enthusiasm and drive required to deliver a first-class experience to end users, Ability to work under pressure within a busy team environment, Understanding of Information Technology set-up, configuration and management utilising Microsoft tools such as Active Directory, Excellent written and verbal communication skills. Please note that this role is full-time staff role based on-site in our customers London W1 office. At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary , here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Technical Support Engineer Industrial & IT Networking Location: Southampton (Office-based with future travel) Salary: £30,000 £50,000 (dependent on experience) We are supporting a provider of industrial communication solutions in appointing a Technical Support Engineer to join their team in Park Gate, Southampton . This is a permanent role, offering a varied and customer-facing position with long-term development potential. About the Role: This is a predominantly office-based role supporting customers with the configuration, implementation, and troubleshooting of communication and networking components used in industrial and operational technology environments. You ll work closely with customers to deliver high-quality technical support from resolving queries and diagnosing issues to advising on maintenance, upgrades, and long-term solutions. Building strong client relationships and identifying additional training or service needs will be a key part of the role. After onboarding, the role will include some UK travel (approx. 10% initially, growing to 30% over time). Key Responsibilities: Provide technical support for industrial communication and networking products. Guide customers through implementation, configuration, updates, and maintenance. Troubleshoot hardware and software issues in a variety of customer environments. Identify and recommend additional support or training services where applicable. Collaborate with internal technical teams to deliver best-in-class service. What We re Looking For: Background in IT support, networking, infrastructure , or related fields. Experience in 1st, 2nd, or 3rd line support, network engineering, or technical field installation. Good knowledge of Ethernet, IP networking, or communications technologies . Excellent problem-solving and communication skills. Willingness to travel occasionally within the UK. What s On Offer: Salary: £30,000 £50,000 depending on experience and technical depth. Location: Park Gate, Southampton (office-based with flexibility and future travel). Opportunity to develop within a growing company at the forefront of industrial networking. Supportive team environment with access to technical training and career progression. If you're a technically-minded individual with a passion for solving complex networking problems and delivering outstanding customer service, this could be the ideal next step.
Jul 01, 2025
Full time
Technical Support Engineer Industrial & IT Networking Location: Southampton (Office-based with future travel) Salary: £30,000 £50,000 (dependent on experience) We are supporting a provider of industrial communication solutions in appointing a Technical Support Engineer to join their team in Park Gate, Southampton . This is a permanent role, offering a varied and customer-facing position with long-term development potential. About the Role: This is a predominantly office-based role supporting customers with the configuration, implementation, and troubleshooting of communication and networking components used in industrial and operational technology environments. You ll work closely with customers to deliver high-quality technical support from resolving queries and diagnosing issues to advising on maintenance, upgrades, and long-term solutions. Building strong client relationships and identifying additional training or service needs will be a key part of the role. After onboarding, the role will include some UK travel (approx. 10% initially, growing to 30% over time). Key Responsibilities: Provide technical support for industrial communication and networking products. Guide customers through implementation, configuration, updates, and maintenance. Troubleshoot hardware and software issues in a variety of customer environments. Identify and recommend additional support or training services where applicable. Collaborate with internal technical teams to deliver best-in-class service. What We re Looking For: Background in IT support, networking, infrastructure , or related fields. Experience in 1st, 2nd, or 3rd line support, network engineering, or technical field installation. Good knowledge of Ethernet, IP networking, or communications technologies . Excellent problem-solving and communication skills. Willingness to travel occasionally within the UK. What s On Offer: Salary: £30,000 £50,000 depending on experience and technical depth. Location: Park Gate, Southampton (office-based with flexibility and future travel). Opportunity to develop within a growing company at the forefront of industrial networking. Supportive team environment with access to technical training and career progression. If you're a technically-minded individual with a passion for solving complex networking problems and delivering outstanding customer service, this could be the ideal next step.
The Vacancy JOB TITLE: Incorporate - Chartered Civil Engineer LOCATION: Flexible Binnies, an RSK Group company, is looking for talented Civil Engineers to work within our newly formed Water Services team on a broad range of exciting water and wastewater water projects for major water utility clients. We have opportunities for candidates recently Chartered or Incorporated, through to very experienced professionals looking for more challenging roles involving supervision of multi-discipline teams of engineers on multiple and/or large projects. If this describes you, we will make sure that you have opportunities to develop your skills and experience and progress your career further. As a Civil Engineer you will be working in teams delivering a varied and challenging portfolio of work for clients including Anglian, Southern, Severn Trent and Thames. The variety of work ranges from strategic studies and large feasibility exercises (including developing proposals based around securing water resources for the 21st century - such as Thames Water's £3.5 billion SESRO project), to study and design work for programmes of water and wastewater treatment and network infrastructure improvements of varying type, scale and complexity (such as Anglian's £350 million Cambridge Waste Water Treatment Plant Relocation Project). You will have the opportunity to use your experience working on projects from concept, through to outline design, detailed design and construction. Whilst we have offices in most regions of the country, we are also supportive of flexible and hybrid working and would be interested in receiving applications from locations around the UK . Binnies treats each professional as an individual and will provide all relevant training, development and support so that you may further your engineering career. We are a diverse and energetic team, and you will play a key role in contributing to our team's continuing growth and success. About the Role Typically, you will organise and/or undertake civil engineering activities within multi-disciplinary teams, whilst potentially supporting and mentoring more junior engineers. The role involves responsibility for: undertaking strategic studies, feasibility work, outline and detailed designs for a wide variety of water utilities projects including water and wastewater treatment, conveyance and reservoir dam safety, producing calculations and reports to support those designs, working directly with clients to understand their needs and develop solutions to their problems, producing business cases and proposals to enable our clients to fund their projects, working with our construction partners to improve safety of designs and understand and improve the construction process, ensuring our designs take account of buildability, sustainability, H&S and environmental requirements. About You Approaching or at Chartered or Incorporated Engineer status with the Institution of Civil Engineers or another relevant institution. Previous experience in the water sector is not essential, we would look for technical skills transferrable to a civil engineering role in the water sector. Desire to support and mentor more junior engineers towards achieving Chartered or Incorporated Engineer status. Excellent written and verbal communications skills. Self-motivated and effective team player. A drive to deliver sustainable solutions in the water and environment industries. Benefits Competitive Salary. Flexible working, including, if desired, a mixture of office and remote working, nine-day fortnights or other full time or part time working arrangements. Pension. Private Medical Healthcare. Life Assurance. Season Travel Ticket Loan. Group Income Protection. Would you like to work in a business where you feel empowered to grow? Where there is no place for criticism or discrimination? A place where people are mindful and respectful? If so, then Binnies is the place for you. We have a strong 'ENGAGED' culture that runs through everything we do. Evolved over 100 years, we have a culture of caring, where our employee's wellbeing and work-life balance are priorities, in fact we have industry leading flexible and hybrid working arrangements. We pride ourselves on providing an inclusive working environment, where a diverse workforce is supported to grow and develop. The successful applicant will go from being great alone to truly amazing with Binnies About Us We develop intelligent solutions using our award-winning integrated planning and design approach to deliver functional infrastructure and lasting environmental and social legacies. This is backed by a culture that has stayed true since our foundation over 100 years ago. We create new possibilities for humanity through our innovative approach to delivery. Together with our clients, we are always striving to find a smarter way to deliver projects. From providing low carbon, sustainable and resilient water solutions, flood alleviation and environment services, to connecting people with insights and data. Our business exists to improve the quality of life for our local communities today and for generations to come. Binnies is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. RSK was founded in 1989 and has grown considerably since then. At RSK, we operate as a group of businesses that work together seamlessly, aiming for growth through diversification. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees. Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues' growth. We're committed to preserving RSK's people-first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel. We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company. If you're passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes? Benefits Private Health Insurance Income Protection High Street Vouchers Life Assurance Annual Leave Purchase Cycle to Work Scheme Discounted Gym Membership Mental Health Support Electric Vehicle Salary Sacrifice Scheme Sectors Environment We create sustainable critical infrastructure across the whole asset life cycle to meet the net zero challenge. We integrate sustainability into everything we do, utilising digital innovation to create value. We de-risk projects through collaborative engagement and holistic thinking which builds inclusive wealth for our clients, stakeholders and communities. Water We are engaged in every aspect of the water industry, helping clients efficiently and effectively collect, store, move and treat water and wastewater; plan and manage watersheds; harness the energy embedded in the treatment and movement of water and enhance sustainability. We incorporate leading-edge digital transformation to create more resilient and reliable solutions using data analytics to provide powerful insights.
Jul 01, 2025
Full time
The Vacancy JOB TITLE: Incorporate - Chartered Civil Engineer LOCATION: Flexible Binnies, an RSK Group company, is looking for talented Civil Engineers to work within our newly formed Water Services team on a broad range of exciting water and wastewater water projects for major water utility clients. We have opportunities for candidates recently Chartered or Incorporated, through to very experienced professionals looking for more challenging roles involving supervision of multi-discipline teams of engineers on multiple and/or large projects. If this describes you, we will make sure that you have opportunities to develop your skills and experience and progress your career further. As a Civil Engineer you will be working in teams delivering a varied and challenging portfolio of work for clients including Anglian, Southern, Severn Trent and Thames. The variety of work ranges from strategic studies and large feasibility exercises (including developing proposals based around securing water resources for the 21st century - such as Thames Water's £3.5 billion SESRO project), to study and design work for programmes of water and wastewater treatment and network infrastructure improvements of varying type, scale and complexity (such as Anglian's £350 million Cambridge Waste Water Treatment Plant Relocation Project). You will have the opportunity to use your experience working on projects from concept, through to outline design, detailed design and construction. Whilst we have offices in most regions of the country, we are also supportive of flexible and hybrid working and would be interested in receiving applications from locations around the UK . Binnies treats each professional as an individual and will provide all relevant training, development and support so that you may further your engineering career. We are a diverse and energetic team, and you will play a key role in contributing to our team's continuing growth and success. About the Role Typically, you will organise and/or undertake civil engineering activities within multi-disciplinary teams, whilst potentially supporting and mentoring more junior engineers. The role involves responsibility for: undertaking strategic studies, feasibility work, outline and detailed designs for a wide variety of water utilities projects including water and wastewater treatment, conveyance and reservoir dam safety, producing calculations and reports to support those designs, working directly with clients to understand their needs and develop solutions to their problems, producing business cases and proposals to enable our clients to fund their projects, working with our construction partners to improve safety of designs and understand and improve the construction process, ensuring our designs take account of buildability, sustainability, H&S and environmental requirements. About You Approaching or at Chartered or Incorporated Engineer status with the Institution of Civil Engineers or another relevant institution. Previous experience in the water sector is not essential, we would look for technical skills transferrable to a civil engineering role in the water sector. Desire to support and mentor more junior engineers towards achieving Chartered or Incorporated Engineer status. Excellent written and verbal communications skills. Self-motivated and effective team player. A drive to deliver sustainable solutions in the water and environment industries. Benefits Competitive Salary. Flexible working, including, if desired, a mixture of office and remote working, nine-day fortnights or other full time or part time working arrangements. Pension. Private Medical Healthcare. Life Assurance. Season Travel Ticket Loan. Group Income Protection. Would you like to work in a business where you feel empowered to grow? Where there is no place for criticism or discrimination? A place where people are mindful and respectful? If so, then Binnies is the place for you. We have a strong 'ENGAGED' culture that runs through everything we do. Evolved over 100 years, we have a culture of caring, where our employee's wellbeing and work-life balance are priorities, in fact we have industry leading flexible and hybrid working arrangements. We pride ourselves on providing an inclusive working environment, where a diverse workforce is supported to grow and develop. The successful applicant will go from being great alone to truly amazing with Binnies About Us We develop intelligent solutions using our award-winning integrated planning and design approach to deliver functional infrastructure and lasting environmental and social legacies. This is backed by a culture that has stayed true since our foundation over 100 years ago. We create new possibilities for humanity through our innovative approach to delivery. Together with our clients, we are always striving to find a smarter way to deliver projects. From providing low carbon, sustainable and resilient water solutions, flood alleviation and environment services, to connecting people with insights and data. Our business exists to improve the quality of life for our local communities today and for generations to come. Binnies is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. RSK was founded in 1989 and has grown considerably since then. At RSK, we operate as a group of businesses that work together seamlessly, aiming for growth through diversification. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees. Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues' growth. We're committed to preserving RSK's people-first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel. We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company. If you're passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes? Benefits Private Health Insurance Income Protection High Street Vouchers Life Assurance Annual Leave Purchase Cycle to Work Scheme Discounted Gym Membership Mental Health Support Electric Vehicle Salary Sacrifice Scheme Sectors Environment We create sustainable critical infrastructure across the whole asset life cycle to meet the net zero challenge. We integrate sustainability into everything we do, utilising digital innovation to create value. We de-risk projects through collaborative engagement and holistic thinking which builds inclusive wealth for our clients, stakeholders and communities. Water We are engaged in every aspect of the water industry, helping clients efficiently and effectively collect, store, move and treat water and wastewater; plan and manage watersheds; harness the energy embedded in the treatment and movement of water and enhance sustainability. We incorporate leading-edge digital transformation to create more resilient and reliable solutions using data analytics to provide powerful insights.
IT Technician in a College Your new company A college in Merseyside has approached Hays looking for an Interim IT Technician to start immediately. The college is one of the largest in the Northwest with four outstanding campuses. You will be joining a team of 6 IT professionals and reporting to the head of IT. This role will be on-site 5 days a week. Your new role You will be providing 1st and 2nd line helpdesk support, assisting with hardware and software problems and technical support functions for the local area network (LAN) and wide area network (WAN). Responsibilities To provide 1st & 2nd line technical support; answering support queries and users in the use of computers and IT-enabled equipment. To have a proactive approach to providing a high degree of customer service for all support queries in a positive manner whilst adhering to all service management principles/Service Level Agreements. Respond to enquiries from clients and help them resolve any hardware or software problems. To log all new calls on the call logging system, maintain a log of any software or hardware problems detected within the helpdesk and analyse help desk activity and make recommendations for increased organisational efficiency and effectiveness. To work effectively within a team and ensure that agreed targets are met, qualitative standards achieved, and staffing/scheduling models are guaranteed to provide effective coverage for the business. What you'll need to succeed In order to succeed, you will need : Experience of working in an IT support role (Education desirable) IT qualification Enhanced DBS Good customer service skills What you'll get in return In return, you will be paid a competitive daily rate of £125- £140 umbrella per day. You will have a dedicated consultant a Hays will assist with compliance, paperwork and payments. You will become part of a great team and have guidance from the Head Of IT. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Seasonal
IT Technician in a College Your new company A college in Merseyside has approached Hays looking for an Interim IT Technician to start immediately. The college is one of the largest in the Northwest with four outstanding campuses. You will be joining a team of 6 IT professionals and reporting to the head of IT. This role will be on-site 5 days a week. Your new role You will be providing 1st and 2nd line helpdesk support, assisting with hardware and software problems and technical support functions for the local area network (LAN) and wide area network (WAN). Responsibilities To provide 1st & 2nd line technical support; answering support queries and users in the use of computers and IT-enabled equipment. To have a proactive approach to providing a high degree of customer service for all support queries in a positive manner whilst adhering to all service management principles/Service Level Agreements. Respond to enquiries from clients and help them resolve any hardware or software problems. To log all new calls on the call logging system, maintain a log of any software or hardware problems detected within the helpdesk and analyse help desk activity and make recommendations for increased organisational efficiency and effectiveness. To work effectively within a team and ensure that agreed targets are met, qualitative standards achieved, and staffing/scheduling models are guaranteed to provide effective coverage for the business. What you'll need to succeed In order to succeed, you will need : Experience of working in an IT support role (Education desirable) IT qualification Enhanced DBS Good customer service skills What you'll get in return In return, you will be paid a competitive daily rate of £125- £140 umbrella per day. You will have a dedicated consultant a Hays will assist with compliance, paperwork and payments. You will become part of a great team and have guidance from the Head Of IT. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
IT Service Desk Analyst We are seeking a dedicated IT Service Desk Analyst to join the Technology team based in Cardiff. This role is full time working 37.5 hours per week Monday to Friday, 9am to 5pm. Position: 6221 IT Service Desk Analyst Location: Cardiff (potential for future hybrid working, to be discussed at interview) Hours: Full time 37.5 Monday - Friday 9am - 5pm Contract: Permanent Salary: £26,161.25 per annum Closing Date: 25th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As an IT Service Desk Analyst, you will provide 1st and some 2nd line support to internal customers, working within the ITIL framework to ensure efficient resolution and escalation of incidents. As an IT Service Desk Analyst you will: Provide 1st and some 2nd line technical support to internal customers. Resolve and escalate incidents in line with Service or Operational Level Agreements. Support internal customers with procured computers. Produce case history reports as requested. Escalate service issues to 2nd/3rd line support and 3rd party suppliers. Improve customer self-service confidence by creating/updating Knowledge Base articles, User Guides, and FAQs. Create and maintain bespoke application support documentation. Participate in Service Desk team meetings, workshops, and seminars. Engage in IT projects and complete tasks as required. About You Ideally, you will be familiar with Lenovo Laptop and Desktop hardware and have experience in maintaining and managing mailboxes and distribution groups. Knowledge of Zoom and ticket logging software is also beneficial. You will need: 1st/2nd line Service Desk Support experience Experience in an ITIL aligned enterprise environment Knowledge of Microsoft Active Directory, Windows & Office IT hardware configuration & troubleshooting skills Good organisational skills, able to prioritise effectively Ability to gather, analyse & use evidence from various sources To understand & promote IT policies and security If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. Please see the attached Job Description and Person Specification for further details once you apply. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best. You may have experience in areas such as IT Support, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Service Desk Support, IT Service Desk, IT Service Desk Support, Tech Support, IT and Tech Support. Please note this role is being advertised by NFP People on behalf of our client.
Jul 01, 2025
Full time
IT Service Desk Analyst We are seeking a dedicated IT Service Desk Analyst to join the Technology team based in Cardiff. This role is full time working 37.5 hours per week Monday to Friday, 9am to 5pm. Position: 6221 IT Service Desk Analyst Location: Cardiff (potential for future hybrid working, to be discussed at interview) Hours: Full time 37.5 Monday - Friday 9am - 5pm Contract: Permanent Salary: £26,161.25 per annum Closing Date: 25th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As an IT Service Desk Analyst, you will provide 1st and some 2nd line support to internal customers, working within the ITIL framework to ensure efficient resolution and escalation of incidents. As an IT Service Desk Analyst you will: Provide 1st and some 2nd line technical support to internal customers. Resolve and escalate incidents in line with Service or Operational Level Agreements. Support internal customers with procured computers. Produce case history reports as requested. Escalate service issues to 2nd/3rd line support and 3rd party suppliers. Improve customer self-service confidence by creating/updating Knowledge Base articles, User Guides, and FAQs. Create and maintain bespoke application support documentation. Participate in Service Desk team meetings, workshops, and seminars. Engage in IT projects and complete tasks as required. About You Ideally, you will be familiar with Lenovo Laptop and Desktop hardware and have experience in maintaining and managing mailboxes and distribution groups. Knowledge of Zoom and ticket logging software is also beneficial. You will need: 1st/2nd line Service Desk Support experience Experience in an ITIL aligned enterprise environment Knowledge of Microsoft Active Directory, Windows & Office IT hardware configuration & troubleshooting skills Good organisational skills, able to prioritise effectively Ability to gather, analyse & use evidence from various sources To understand & promote IT policies and security If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. Please see the attached Job Description and Person Specification for further details once you apply. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best. You may have experience in areas such as IT Support, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Service Desk Support, IT Service Desk, IT Service Desk Support, Tech Support, IT and Tech Support. Please note this role is being advertised by NFP People on behalf of our client.
IT Service Desk Analyst We are seeking a dedicated IT Service Desk Analyst to join the Technology team based in Cardiff. This role is full time working 37.5 hours per week Monday to Friday, 9am to 5pm. Position: 6221 IT Service Desk Analyst Location: Cardiff (potential for future hybrid working, to be discussed at interview) Hours: Full time 37.5 Monday - Friday 9am - 5pm Contract: Permanent Salary: £26,161.25 per annum Closing Date: 25th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As an IT Service Desk Analyst, you will provide 1st and some 2nd line support to internal customers, working within the ITIL framework to ensure efficient resolution and escalation of incidents. As an IT Service Desk Analyst you will: Provide 1st and some 2nd line technical support to internal customers. Resolve and escalate incidents in line with Service or Operational Level Agreements. Support internal customers with procured computers. Produce case history reports as requested. Escalate service issues to 2nd/3rd line support and 3rd party suppliers. Improve customer self-service confidence by creating/updating Knowledge Base articles, User Guides, and FAQs. Create and maintain bespoke application support documentation. Participate in Service Desk team meetings, workshops, and seminars. Engage in IT projects and complete tasks as required. About You Ideally, you will be familiar with Lenovo Laptop and Desktop hardware and have experience in maintaining and managing mailboxes and distribution groups. Knowledge of Zoom and ticket logging software is also beneficial. You will need: 1st/2nd line Service Desk Support experience Experience in an ITIL aligned enterprise environment Knowledge of Microsoft Active Directory, Windows & Office IT hardware configuration & troubleshooting skills Good organisational skills, able to prioritise effectively Ability to gather, analyse & use evidence from various sources To understand & promote IT policies and security If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. Please see the attached Job Description and Person Specification for further details once you apply. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best. You may have experience in areas such as IT Support, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Service Desk Support, IT Service Desk, IT Service Desk Support, Tech Support, IT and Tech Support. Please note this role is being advertised by NFP People on behalf of our client.
Jul 01, 2025
Full time
IT Service Desk Analyst We are seeking a dedicated IT Service Desk Analyst to join the Technology team based in Cardiff. This role is full time working 37.5 hours per week Monday to Friday, 9am to 5pm. Position: 6221 IT Service Desk Analyst Location: Cardiff (potential for future hybrid working, to be discussed at interview) Hours: Full time 37.5 Monday - Friday 9am - 5pm Contract: Permanent Salary: £26,161.25 per annum Closing Date: 25th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As an IT Service Desk Analyst, you will provide 1st and some 2nd line support to internal customers, working within the ITIL framework to ensure efficient resolution and escalation of incidents. As an IT Service Desk Analyst you will: Provide 1st and some 2nd line technical support to internal customers. Resolve and escalate incidents in line with Service or Operational Level Agreements. Support internal customers with procured computers. Produce case history reports as requested. Escalate service issues to 2nd/3rd line support and 3rd party suppliers. Improve customer self-service confidence by creating/updating Knowledge Base articles, User Guides, and FAQs. Create and maintain bespoke application support documentation. Participate in Service Desk team meetings, workshops, and seminars. Engage in IT projects and complete tasks as required. About You Ideally, you will be familiar with Lenovo Laptop and Desktop hardware and have experience in maintaining and managing mailboxes and distribution groups. Knowledge of Zoom and ticket logging software is also beneficial. You will need: 1st/2nd line Service Desk Support experience Experience in an ITIL aligned enterprise environment Knowledge of Microsoft Active Directory, Windows & Office IT hardware configuration & troubleshooting skills Good organisational skills, able to prioritise effectively Ability to gather, analyse & use evidence from various sources To understand & promote IT policies and security If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. Please see the attached Job Description and Person Specification for further details once you apply. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best. You may have experience in areas such as IT Support, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Service Desk Support, IT Service Desk, IT Service Desk Support, Tech Support, IT and Tech Support. Please note this role is being advertised by NFP People on behalf of our client.
Technical Support Engineer Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. What you'll do: Configuration and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues either by resolving the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service to other parties by supporting the development and training needs of individuals. Who you are: This role would be ideal for an organized, proactive and diligent 1 st Line Support Engineer. This is a great opportunity for someone looking to grow in the field of IT support! The 1st Line Support Engineer role would suit someone who enjoys problem-solving and thrives in a team environment. Given the 12-hour shift rotation and the fast-paced nature of the team, it's clear that adaptability and strong communication skills will be key in this position. It would be a perfect fit for someone eager to develop their technical skills while contributing to the team's success. Key Requirements: Vendor certification of the following would be beneficial: VMware, MS Windows System Support, Cisco knowledge - LAN / WAN, Juniper, IP Trade. McAfee SIEM Security - Security Information Events Management knowledge IT / ICT further education What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. About Us About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed
Jul 01, 2025
Full time
Technical Support Engineer Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. What you'll do: Configuration and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues either by resolving the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service to other parties by supporting the development and training needs of individuals. Who you are: This role would be ideal for an organized, proactive and diligent 1 st Line Support Engineer. This is a great opportunity for someone looking to grow in the field of IT support! The 1st Line Support Engineer role would suit someone who enjoys problem-solving and thrives in a team environment. Given the 12-hour shift rotation and the fast-paced nature of the team, it's clear that adaptability and strong communication skills will be key in this position. It would be a perfect fit for someone eager to develop their technical skills while contributing to the team's success. Key Requirements: Vendor certification of the following would be beneficial: VMware, MS Windows System Support, Cisco knowledge - LAN / WAN, Juniper, IP Trade. McAfee SIEM Security - Security Information Events Management knowledge IT / ICT further education What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. About Us About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed
HR Support Analyst Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the nation's critical digital infrastructures connected and protected. Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all HR System queries. What you'll do: First Line Support First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system. Pro-actively responding to queries, providing accurate information, and resolving issues in a timely manner within service level agreement or escalating to HR Systems Manager when needed. Ensuring excellent customer experiences while assisting to and addressing user concerns. Troubleshooting and Issue Resolution: Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues and implement effective solutions. Providing testing and functionality support; assisting in making changes, ensuring that any updates are implemented correctly, using thorough testing, ensuring that key processes and workflows continue to function effectively and provide required improvements following updates. Support end-to-end testing of new functionalities and processes including planned patch releases, across all HCM modules and integrations. Work closely with stakeholders to test and validate system updates are in working order. Support with the preparation and implementation of mass system data uploads, working with business areas to help upload bulk changes in an efficient manner. Training, Education and Documentation: Create, maintain, and update training materials and process maps, ensuring they are accurate and up to date and aid in user understanding and adoption. Conduct training sessions for colleagues and other departments on new functionalities and conduct refresher sessions as needed. Ensure documentation and user guides are kept up to date following issue resolution, system fixes and planned changes and that relevant users are notified of updates. Assist in change management activities related to system updates. Act as a systems team champion for oracle guided learning guides especially focusing on employee, manager, reporting guides. Act as expert to support and resolve simple system related issues and share knowledge with HR colleagues to empower them in future to resolve these themselves. Act as expert to support, share knowledge and empower HR colleagues to get the best from the HR System and be self- sufficient. Change Management and Project Support: Participate in change management initiatives aiding in the successful adoption of new processes and functionalities. Contribute to continuous improvement projects, providing insights and suggestions for enhancing system functionality and user experience working closely with HR System Champions across the company. Fulfilling any 'super-user' input such as minor changes to organisation structure, screen design and data types as permittable which have been identified through Continuous Improvement Forum or have been raised as enhancement. Provide valuable feedback on system performance, user experience, and potential improvements. Working together with Systems Manager and Compliance team to identify and create systems data retention policy and deletion concept. Support in the creation and maintenance of ad-hoc reports for end users. Key Requirements: Previous HR System experience, specifically Oracle Cloud Applications (Oracle Human Capital Management / Oracle HCM / Oracle Fusion HCM application modules). Experience in writing test scripts, managing testing processes, reporting on test outcomes and UAT completion. Creating reports in Oracle HCM Experience in a similar role providing 1st line support on issues relating to systems Proficient in MS Office suite of software particularly comfortable using Excel to intermediate/advance level. Excellent verbal and written communication skills to interact with users, understand issues, and provide clear solutions. Analytical skills to diagnose and resolve system issues effectively. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video! About Us About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed
Jul 01, 2025
Full time
HR Support Analyst Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the nation's critical digital infrastructures connected and protected. Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all HR System queries. What you'll do: First Line Support First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system. Pro-actively responding to queries, providing accurate information, and resolving issues in a timely manner within service level agreement or escalating to HR Systems Manager when needed. Ensuring excellent customer experiences while assisting to and addressing user concerns. Troubleshooting and Issue Resolution: Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues and implement effective solutions. Providing testing and functionality support; assisting in making changes, ensuring that any updates are implemented correctly, using thorough testing, ensuring that key processes and workflows continue to function effectively and provide required improvements following updates. Support end-to-end testing of new functionalities and processes including planned patch releases, across all HCM modules and integrations. Work closely with stakeholders to test and validate system updates are in working order. Support with the preparation and implementation of mass system data uploads, working with business areas to help upload bulk changes in an efficient manner. Training, Education and Documentation: Create, maintain, and update training materials and process maps, ensuring they are accurate and up to date and aid in user understanding and adoption. Conduct training sessions for colleagues and other departments on new functionalities and conduct refresher sessions as needed. Ensure documentation and user guides are kept up to date following issue resolution, system fixes and planned changes and that relevant users are notified of updates. Assist in change management activities related to system updates. Act as a systems team champion for oracle guided learning guides especially focusing on employee, manager, reporting guides. Act as expert to support and resolve simple system related issues and share knowledge with HR colleagues to empower them in future to resolve these themselves. Act as expert to support, share knowledge and empower HR colleagues to get the best from the HR System and be self- sufficient. Change Management and Project Support: Participate in change management initiatives aiding in the successful adoption of new processes and functionalities. Contribute to continuous improvement projects, providing insights and suggestions for enhancing system functionality and user experience working closely with HR System Champions across the company. Fulfilling any 'super-user' input such as minor changes to organisation structure, screen design and data types as permittable which have been identified through Continuous Improvement Forum or have been raised as enhancement. Provide valuable feedback on system performance, user experience, and potential improvements. Working together with Systems Manager and Compliance team to identify and create systems data retention policy and deletion concept. Support in the creation and maintenance of ad-hoc reports for end users. Key Requirements: Previous HR System experience, specifically Oracle Cloud Applications (Oracle Human Capital Management / Oracle HCM / Oracle Fusion HCM application modules). Experience in writing test scripts, managing testing processes, reporting on test outcomes and UAT completion. Creating reports in Oracle HCM Experience in a similar role providing 1st line support on issues relating to systems Proficient in MS Office suite of software particularly comfortable using Excel to intermediate/advance level. Excellent verbal and written communication skills to interact with users, understand issues, and provide clear solutions. Analytical skills to diagnose and resolve system issues effectively. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video! About Us About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed
Get Staffed Online Recruitment Limited
Fareham, Hampshire
1st Line Telecoms Service Desk Engineer Whiteley Full Time, Permanent We are currently looking for a 1st Line Telecoms Service Desk Engineer to join our knowledgeable team of three engineers. You will be the initial contact supporting our clients through the phone to resolve or escalate their Telecoms issues. You will be supporting the other teams in the business with Telecom queries, logging tickets and keeping an up-to-date log of the key tasks. If you want to develop your Telecoms knowledge and career, we can support you with that through training courses, a helpful team and manager surrounding you. Benefits of working for Tailor Made Technologies: A competitive salary Training opportunities set out with a clear training structure Progressive working environment with access to voice your opinions to decision makers 25 days holiday plus bank holidays Your birthday off Flexi health plan cover and access to a range of Health Benefits IT purchasing scheme Company pension An active Social Committee who plan monthly competitions and events A brilliant breakout room with free breakfast and a pool table Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers' strategic goals, our in-house teams tailor our services to suit every client's unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our 1st Line Telecoms Service Desk Engineer: To provide an initial point of contact via the phone to all contractual clients, log tickets and collate details of the issue. To work with the technical support team to identify problems and assist with solutions. Providing support to all clients, updating change control, and ensuring business continuity. Manage faults through to completion, keeping our customers updated and liaising with 3rd party Suppliers. Carrying out routine maintenance tasks on client's phone systems. Assist the Business Consultants with questions regarding customer set up or products to ensure they can move forward. Assist the Service Delivery Managers when they need assistance regarding customer service issues or faults. Communicate with our customers through any faults or changes that you are involved in. Ensure our documentation is being maintained to a high standard. To provide 1st line diagnostics within the agreed SLA Your previous experience: Experience of working in a Service Desk environment. Experience with using a Service Management system to manage incidents and requests. Essential Skills: A real passion for Customer Service and Telecoms. Excellent telephone manner. Good written communication skills. Good attention to detail. Willingness and ability to embrace change and learn recent technologies. Ability to work within a high volume and fast paced environment. Customer focused ethos and committed to providing a professional service. Logical approach to problem solving. Able to prioritise, manage and track multiple activities and tasks. Enthusiastic approach and can-do attitude. A positive team player who can motivate engineers. Strong ownership mentality. If this sounds like your ideal 1st Line Telecoms Service Desk Engineer role then apply today.
Jul 01, 2025
Full time
1st Line Telecoms Service Desk Engineer Whiteley Full Time, Permanent We are currently looking for a 1st Line Telecoms Service Desk Engineer to join our knowledgeable team of three engineers. You will be the initial contact supporting our clients through the phone to resolve or escalate their Telecoms issues. You will be supporting the other teams in the business with Telecom queries, logging tickets and keeping an up-to-date log of the key tasks. If you want to develop your Telecoms knowledge and career, we can support you with that through training courses, a helpful team and manager surrounding you. Benefits of working for Tailor Made Technologies: A competitive salary Training opportunities set out with a clear training structure Progressive working environment with access to voice your opinions to decision makers 25 days holiday plus bank holidays Your birthday off Flexi health plan cover and access to a range of Health Benefits IT purchasing scheme Company pension An active Social Committee who plan monthly competitions and events A brilliant breakout room with free breakfast and a pool table Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers' strategic goals, our in-house teams tailor our services to suit every client's unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our 1st Line Telecoms Service Desk Engineer: To provide an initial point of contact via the phone to all contractual clients, log tickets and collate details of the issue. To work with the technical support team to identify problems and assist with solutions. Providing support to all clients, updating change control, and ensuring business continuity. Manage faults through to completion, keeping our customers updated and liaising with 3rd party Suppliers. Carrying out routine maintenance tasks on client's phone systems. Assist the Business Consultants with questions regarding customer set up or products to ensure they can move forward. Assist the Service Delivery Managers when they need assistance regarding customer service issues or faults. Communicate with our customers through any faults or changes that you are involved in. Ensure our documentation is being maintained to a high standard. To provide 1st line diagnostics within the agreed SLA Your previous experience: Experience of working in a Service Desk environment. Experience with using a Service Management system to manage incidents and requests. Essential Skills: A real passion for Customer Service and Telecoms. Excellent telephone manner. Good written communication skills. Good attention to detail. Willingness and ability to embrace change and learn recent technologies. Ability to work within a high volume and fast paced environment. Customer focused ethos and committed to providing a professional service. Logical approach to problem solving. Able to prioritise, manage and track multiple activities and tasks. Enthusiastic approach and can-do attitude. A positive team player who can motivate engineers. Strong ownership mentality. If this sounds like your ideal 1st Line Telecoms Service Desk Engineer role then apply today.
Shape a sustainable tomorrow Do you want to join a team that asks questions and dares to see things differently? A team that is engineering a better future for our planet and its people. We are AtkinsRéalis, a world-class engineering services and nuclear organisation. When you join us, you'll help create world-class sustainable solutions that connect people, data, and technology. We're transforming infrastructure and energy systems, growing partnerships with our clients, and bringing the most complex projects across the globe to life. Our global team of 36,000+ employees speak over 70 languages and represents 130 nationalities across six continents. Our work covers a variety of sectors, including transportation, infrastructure, environment, water, energy, defence, technology and aerospace. In our Graduate Development Programme , you take the driver's seat in your career. Grow personally and professionally, guided by inspiring managers. Just say yes to opportunities that spark your interest, knowing you'll have the flexibility to balance work, life, and study. With our excellent training and a supportive environment, you'll thrive in great company. Reaching your full potential means being able to bring your whole self to work and being respected for the different opinions, strengths and experience you bring. We're not all the same, and that's our greatest strength. Find out more about why we believe 'Different, makes a difference'. Shaping tomorrow's journeys Transport systems are vital for enabling the movement of people, goods and services. They facilitate economic growth, connect communities and enhance accessibility to resources, education, healthcare and job opportunities. Transport is integral to our day to day lives. A number of challenges face transportation in the UK, including congestion, reducing carbon emissions, improving connectivity and ensuring transportation options are accessible to all. We have opportunities available in our Transport Planning and Transport Consultancy and Advisory teams (please select the team you would like to apply for within your application). Transport Planning Available Locations: Birmingham, Belfast, Cambridge, Newcastle, Bristol ( Cambridge and Bristolis closed and no longer accepting applications) Please note that locations will vary according to the team selected. If your preferred location is not listed in the application form drop down, please assume this option is no longer available and select an alternative option Accepted Degree Disciplines: Civil Engineering, Data Management, Economics, Geography, GIS, Human Factors, Information & data, Mathematics, Operational Research, Statistics, Town Planning, Transport Economics, Transport Management, Transport Planning, Urban Planning As a Transport Planner, you will have an impact on tackling the challenges of transportation in the 21st century, creating greener, cleaner and fairer transport systems across the UK and beyond. By joining our Graduate Development Programme, you will join a well-respected team that has a strong reputation in the engineering industry. You will work on policies, projects and plans relating to all kinds of transport systems, developing transportation strategies and working to improve travel for both individuals and the transport of goods. Our work is split across four core sub-disciplines: • Strategic Transport & Strategy: We look at everything from policies, infrastructure, public transport services and sustainable travel programmes to funding, governance, and research. Our clients will trust you to provide them with the best strategic advice. • Cities and Development Planning: We work as part of a multidisciplinary team on flagship regeneration, site expansion and transport planning development projects. You'll use your transport and development planning skills to create streetscapes, secure planning approval for developers and deliver sustainable and accessible developments. • Economics and Business Case: We assess all kinds of schemes from new highways and railways to bus rapid transit, HS2 and active travel scheme such as Greenways. You'll help us advise on everything from project costs and benefits to the best options and new ways to unlock investment. • Transport Modelling: We're the team that brings data and new ideas together. Your role will include modelling transport and people to understand movement and provide our clients with the very best solutions. You'll help us transform the future of transport, using the latest intelligent mobility and mobile phone data to create innovative new transport models. As part of the Graduate Development Programme (GDP) you will gain experience across all four of the sub-disciplines and be encouraged to develop a broad range of skills. Our key clients include Local Authorities, the Department for Transport, National Highways, Network Rail, international organisations as well as private sector bodies. As one of the team, we'll trust you to work with and help our clients make the right choices to achieve their goals. Transport Consultancy and Advisory (TCA) Available Locations: Birmingham, Derby, Glasgow, Leeds, Manchester Accepted Degree Disciplines: Analytics, Business Studies, Civil Engineering, Computer Science, Data Management, Economics, Engineering, English, Environmental Science, Finance, Geography, Human Factors, Information & data, Mathematics, Operational Research, Physics, Politics, Science, Statistics, Systems Engineering, Town Planning, Transport Economics, Transport Management, Transport Planning, Transport Studies, Urban Planning Our consultancy practice provides a link between Management Consultancy and traditional Engineering Consultancy roles. We specialise in solving the most challenging strategic issues, typically encompassing future business strategies, delivery models, deployment of technology and investment choices across our four specialist teams. We provide a whole life offer from initial consultancy services at the feasibility stage through to service delivery. As a trusted partner to our clients, we help them by bringing fresh perspectives and challenging established ideas to ensure that the best solution is identified. The Teams: Strategic Projects The Strategic Projects team brings direction to the most challenging projects in the Transportation Sector. We bring excellence in Project Management and Strategic and Commercial Advisory along with a technical understanding that we utilise to deliver consultancy focusing on project sponsorship, transport scheme development, commercial structuring, procurement and evaluation, bid development and due diligence activities. Business Transformation Organisations, projects and programmes thrive because of people; their culture and strength of relationships. We support leaders to think differently by re-aligning their strategic priorities, support them in re-organising their businesses and in developing processes to support new operations. We help uncover and then overcome challenges which are hindering success, cultural or organisational. We do this by driving different conversations, exploring opportunities to be better and then enabling them. Transport Advisory We supports clients in making data-led investment decisions for transport projects. Much of this work has historically been based in the rail industry with high-level strategic thinking backed up by detailed analytical work across a range of disciplines, such as forecasting, fares and timetable analysis. This allows us to support projects from feasibility through to post-opening evaluation using specialists in the Transport Advisory and Rail Operations teams, backed by our team of subject matter experts. Net Zero We work across all modes of transportation, providing strategic advice and supporting our clients on their pathway to Net Zero. We help our clients understand the scale of the challenge and develop clear baselines. We explore carbon reduction options from our toolkit of measures, identify appropriate routemaps and deliver the identified solutions, drawing on expertise from colleagues in the wider business. We work collaboratively with clients and stakeholders throughout, empowering and enabling them to fulfil their potential. You can find out more about what we do in TCA here : What you can bring • A passion for working in a consultancy environment • Embracing equality, diversity and inclusion in everything you do • A desire to work collaboratively with a curious approach, challenging yourself to find new solutions • Enthusiasm and drive to develop your skillset and seek out development opportunities within a supportive team • Motivation to achieve professional accreditation (where applicable) • Comfortable to embrace agile ways of working and learning new technologies. Training and development Our graduate programme has been designed to give you an insight into a wide variety of areas of work and the chance to explore where your own skills and interests lie. Featuring a series of training events and modules, professional development, mentoring and on-the-job experience as well as practical skills development, you'll work on real projects from day one, that offer scale and variety, collaborating with others and creating meaningful impact on the world around us. You'll work towards your professional accreditation where applicable; so whichever path you take . click apply for full job details
Jul 01, 2025
Full time
Shape a sustainable tomorrow Do you want to join a team that asks questions and dares to see things differently? A team that is engineering a better future for our planet and its people. We are AtkinsRéalis, a world-class engineering services and nuclear organisation. When you join us, you'll help create world-class sustainable solutions that connect people, data, and technology. We're transforming infrastructure and energy systems, growing partnerships with our clients, and bringing the most complex projects across the globe to life. Our global team of 36,000+ employees speak over 70 languages and represents 130 nationalities across six continents. Our work covers a variety of sectors, including transportation, infrastructure, environment, water, energy, defence, technology and aerospace. In our Graduate Development Programme , you take the driver's seat in your career. Grow personally and professionally, guided by inspiring managers. Just say yes to opportunities that spark your interest, knowing you'll have the flexibility to balance work, life, and study. With our excellent training and a supportive environment, you'll thrive in great company. Reaching your full potential means being able to bring your whole self to work and being respected for the different opinions, strengths and experience you bring. We're not all the same, and that's our greatest strength. Find out more about why we believe 'Different, makes a difference'. Shaping tomorrow's journeys Transport systems are vital for enabling the movement of people, goods and services. They facilitate economic growth, connect communities and enhance accessibility to resources, education, healthcare and job opportunities. Transport is integral to our day to day lives. A number of challenges face transportation in the UK, including congestion, reducing carbon emissions, improving connectivity and ensuring transportation options are accessible to all. We have opportunities available in our Transport Planning and Transport Consultancy and Advisory teams (please select the team you would like to apply for within your application). Transport Planning Available Locations: Birmingham, Belfast, Cambridge, Newcastle, Bristol ( Cambridge and Bristolis closed and no longer accepting applications) Please note that locations will vary according to the team selected. If your preferred location is not listed in the application form drop down, please assume this option is no longer available and select an alternative option Accepted Degree Disciplines: Civil Engineering, Data Management, Economics, Geography, GIS, Human Factors, Information & data, Mathematics, Operational Research, Statistics, Town Planning, Transport Economics, Transport Management, Transport Planning, Urban Planning As a Transport Planner, you will have an impact on tackling the challenges of transportation in the 21st century, creating greener, cleaner and fairer transport systems across the UK and beyond. By joining our Graduate Development Programme, you will join a well-respected team that has a strong reputation in the engineering industry. You will work on policies, projects and plans relating to all kinds of transport systems, developing transportation strategies and working to improve travel for both individuals and the transport of goods. Our work is split across four core sub-disciplines: • Strategic Transport & Strategy: We look at everything from policies, infrastructure, public transport services and sustainable travel programmes to funding, governance, and research. Our clients will trust you to provide them with the best strategic advice. • Cities and Development Planning: We work as part of a multidisciplinary team on flagship regeneration, site expansion and transport planning development projects. You'll use your transport and development planning skills to create streetscapes, secure planning approval for developers and deliver sustainable and accessible developments. • Economics and Business Case: We assess all kinds of schemes from new highways and railways to bus rapid transit, HS2 and active travel scheme such as Greenways. You'll help us advise on everything from project costs and benefits to the best options and new ways to unlock investment. • Transport Modelling: We're the team that brings data and new ideas together. Your role will include modelling transport and people to understand movement and provide our clients with the very best solutions. You'll help us transform the future of transport, using the latest intelligent mobility and mobile phone data to create innovative new transport models. As part of the Graduate Development Programme (GDP) you will gain experience across all four of the sub-disciplines and be encouraged to develop a broad range of skills. Our key clients include Local Authorities, the Department for Transport, National Highways, Network Rail, international organisations as well as private sector bodies. As one of the team, we'll trust you to work with and help our clients make the right choices to achieve their goals. Transport Consultancy and Advisory (TCA) Available Locations: Birmingham, Derby, Glasgow, Leeds, Manchester Accepted Degree Disciplines: Analytics, Business Studies, Civil Engineering, Computer Science, Data Management, Economics, Engineering, English, Environmental Science, Finance, Geography, Human Factors, Information & data, Mathematics, Operational Research, Physics, Politics, Science, Statistics, Systems Engineering, Town Planning, Transport Economics, Transport Management, Transport Planning, Transport Studies, Urban Planning Our consultancy practice provides a link between Management Consultancy and traditional Engineering Consultancy roles. We specialise in solving the most challenging strategic issues, typically encompassing future business strategies, delivery models, deployment of technology and investment choices across our four specialist teams. We provide a whole life offer from initial consultancy services at the feasibility stage through to service delivery. As a trusted partner to our clients, we help them by bringing fresh perspectives and challenging established ideas to ensure that the best solution is identified. The Teams: Strategic Projects The Strategic Projects team brings direction to the most challenging projects in the Transportation Sector. We bring excellence in Project Management and Strategic and Commercial Advisory along with a technical understanding that we utilise to deliver consultancy focusing on project sponsorship, transport scheme development, commercial structuring, procurement and evaluation, bid development and due diligence activities. Business Transformation Organisations, projects and programmes thrive because of people; their culture and strength of relationships. We support leaders to think differently by re-aligning their strategic priorities, support them in re-organising their businesses and in developing processes to support new operations. We help uncover and then overcome challenges which are hindering success, cultural or organisational. We do this by driving different conversations, exploring opportunities to be better and then enabling them. Transport Advisory We supports clients in making data-led investment decisions for transport projects. Much of this work has historically been based in the rail industry with high-level strategic thinking backed up by detailed analytical work across a range of disciplines, such as forecasting, fares and timetable analysis. This allows us to support projects from feasibility through to post-opening evaluation using specialists in the Transport Advisory and Rail Operations teams, backed by our team of subject matter experts. Net Zero We work across all modes of transportation, providing strategic advice and supporting our clients on their pathway to Net Zero. We help our clients understand the scale of the challenge and develop clear baselines. We explore carbon reduction options from our toolkit of measures, identify appropriate routemaps and deliver the identified solutions, drawing on expertise from colleagues in the wider business. We work collaboratively with clients and stakeholders throughout, empowering and enabling them to fulfil their potential. You can find out more about what we do in TCA here : What you can bring • A passion for working in a consultancy environment • Embracing equality, diversity and inclusion in everything you do • A desire to work collaboratively with a curious approach, challenging yourself to find new solutions • Enthusiasm and drive to develop your skillset and seek out development opportunities within a supportive team • Motivation to achieve professional accreditation (where applicable) • Comfortable to embrace agile ways of working and learning new technologies. Training and development Our graduate programme has been designed to give you an insight into a wide variety of areas of work and the chance to explore where your own skills and interests lie. Featuring a series of training events and modules, professional development, mentoring and on-the-job experience as well as practical skills development, you'll work on real projects from day one, that offer scale and variety, collaborating with others and creating meaningful impact on the world around us. You'll work towards your professional accreditation where applicable; so whichever path you take . click apply for full job details
This service is set to disconnect automatically after 0 minutes of inactivity. Your session will end in 1 minutes. Click OK to reset the timer to 0 minutes. You have been signed out. This service is set to sign out after 0 minutes of inactivity. Job Description - Senior Quality Assurance Engineer () Job Description Senior Quality Assurance Engineer - Description Job Title: Senior Quality Assurance Engineer Location: New Malden or Frimley. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Circa £50,000 depending on skills and experience What you'll be doing: Planning and delivering the Quality Assurance activities that will ensure efficient and effective delivery of products that meet customer requirements Providing Quality Assurance support to various projects and functions Conducting and supporting 1st, 2nd and 3rd party audits Supporting the management of non-conformances and corrections/corrective actions for actions raised Contributing and supporting Quality investigations Your skills and experiences: Knowledge and application of ISO 9001/ EN9100 standards Proficiency in quality tools and techniques Understanding and experience in software development practices and techniques HNC or degree in an appropriate technical discipline, or equivalent experience Qualified Internal Auditor/ Lead Auditor or equivalent experience Knowledge of software engineering or development techniques As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Combat Systems Quality Assurance team: Take on a key role within a team of specialist engineers, where innovation and excellence drive everything we do. Reporting to the Senior Quality Assurance Manager, you'll work closely with Engineers, Project Managers, and Software Engineers, ensuring seamless collaboration across projects. With occasional external engagement, you'll play a critical part in high-profile initiatives like RECODE, supporting the Royal Navy's surface fleet combat systems. Shape the future of defence by driving product integrity, process excellence, and delivering cutting-edge solutions. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 10 th July 2025 - Interviews for this position will take place week commencing 21 st July. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Jul 01, 2025
Full time
This service is set to disconnect automatically after 0 minutes of inactivity. Your session will end in 1 minutes. Click OK to reset the timer to 0 minutes. You have been signed out. This service is set to sign out after 0 minutes of inactivity. Job Description - Senior Quality Assurance Engineer () Job Description Senior Quality Assurance Engineer - Description Job Title: Senior Quality Assurance Engineer Location: New Malden or Frimley. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Circa £50,000 depending on skills and experience What you'll be doing: Planning and delivering the Quality Assurance activities that will ensure efficient and effective delivery of products that meet customer requirements Providing Quality Assurance support to various projects and functions Conducting and supporting 1st, 2nd and 3rd party audits Supporting the management of non-conformances and corrections/corrective actions for actions raised Contributing and supporting Quality investigations Your skills and experiences: Knowledge and application of ISO 9001/ EN9100 standards Proficiency in quality tools and techniques Understanding and experience in software development practices and techniques HNC or degree in an appropriate technical discipline, or equivalent experience Qualified Internal Auditor/ Lead Auditor or equivalent experience Knowledge of software engineering or development techniques As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Combat Systems Quality Assurance team: Take on a key role within a team of specialist engineers, where innovation and excellence drive everything we do. Reporting to the Senior Quality Assurance Manager, you'll work closely with Engineers, Project Managers, and Software Engineers, ensuring seamless collaboration across projects. With occasional external engagement, you'll play a critical part in high-profile initiatives like RECODE, supporting the Royal Navy's surface fleet combat systems. Shape the future of defence by driving product integrity, process excellence, and delivering cutting-edge solutions. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 10 th July 2025 - Interviews for this position will take place week commencing 21 st July. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
This service is set to disconnect automatically after 0 minutes of inactivity. Your session will end in 1 minutes. Click OK to reset the timer to 0 minutes. You have been signed out. This service is set to sign out after 0 minutes of inactivity. Job Description - Senior Quality Assurance Engineer () Job Description Senior Quality Assurance Engineer - Description Job Title: Senior Quality Assurance Engineer Location: New Malden or Frimley. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Circa £50,000 depending on skills and experience What you'll be doing: Planning and delivering the Quality Assurance activities that will ensure efficient and effective delivery of products that meet customer requirements Providing Quality Assurance support to various projects and functions Conducting and supporting 1st, 2nd and 3rd party audits Supporting the management of non-conformances and corrections/corrective actions for actions raised Contributing and supporting Quality investigations Your skills and experiences: Knowledge and application of ISO 9001/ EN9100 standards Proficiency in quality tools and techniques Understanding and experience in software development practices and techniques HNC or degree in an appropriate technical discipline, or equivalent experience Qualified Internal Auditor/ Lead Auditor or equivalent experience Knowledge of software engineering or development techniques As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Combat Systems Quality Assurance team: Take on a key role within a team of specialist engineers, where innovation and excellence drive everything we do. Reporting to the Senior Quality Assurance Manager, you'll work closely with Engineers, Project Managers, and Software Engineers, ensuring seamless collaboration across projects. With occasional external engagement, you'll play a critical part in high-profile initiatives like RECODE, supporting the Royal Navy's surface fleet combat systems. Shape the future of defence by driving product integrity, process excellence, and delivering cutting-edge solutions. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 10 th July 2025 - Interviews for this position will take place week commencing 21 st July. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Jul 01, 2025
Full time
This service is set to disconnect automatically after 0 minutes of inactivity. Your session will end in 1 minutes. Click OK to reset the timer to 0 minutes. You have been signed out. This service is set to sign out after 0 minutes of inactivity. Job Description - Senior Quality Assurance Engineer () Job Description Senior Quality Assurance Engineer - Description Job Title: Senior Quality Assurance Engineer Location: New Malden or Frimley. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Circa £50,000 depending on skills and experience What you'll be doing: Planning and delivering the Quality Assurance activities that will ensure efficient and effective delivery of products that meet customer requirements Providing Quality Assurance support to various projects and functions Conducting and supporting 1st, 2nd and 3rd party audits Supporting the management of non-conformances and corrections/corrective actions for actions raised Contributing and supporting Quality investigations Your skills and experiences: Knowledge and application of ISO 9001/ EN9100 standards Proficiency in quality tools and techniques Understanding and experience in software development practices and techniques HNC or degree in an appropriate technical discipline, or equivalent experience Qualified Internal Auditor/ Lead Auditor or equivalent experience Knowledge of software engineering or development techniques As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Combat Systems Quality Assurance team: Take on a key role within a team of specialist engineers, where innovation and excellence drive everything we do. Reporting to the Senior Quality Assurance Manager, you'll work closely with Engineers, Project Managers, and Software Engineers, ensuring seamless collaboration across projects. With occasional external engagement, you'll play a critical part in high-profile initiatives like RECODE, supporting the Royal Navy's surface fleet combat systems. Shape the future of defence by driving product integrity, process excellence, and delivering cutting-edge solutions. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 10 th July 2025 - Interviews for this position will take place week commencing 21 st July. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal Cloud Engineer (AWS) Location: Central London - Hybrid - 3 days onsite in Central London Salary: £95,000 - £130,000 Defence/SC Clearance Requirements: Due to working with a number of government bodies, SC clearance is required for our customer facing teams. You do not need active SC clearance as we will undertake checks upon you joining, but you must be eligible to pass SC clearance. In future, DV clearance may be required, so the ability/willingness to pass DV clearance is advantageous but not essential. You must be UK-based . About us We are experts in AWS landing zones, cloud risk mitigation and cloud operating models; thought leaders working with public and private sector enterprise organisations to help them unlock the true value of cloud. Why you should join us We care about our people and truly believe that high-performing teams are created through openness, collaboration and trust. We ensure that there are opportunities both inside and outside of work to collaborate, share ideas and build connections. We recognise that everyone brings their own unique skills and experiences, so we regularly collaborate across all teams and functions, to build a truly inclusive culture, including team socials, quarterly company days, and monthly "town halls". Recognising that everyone brings their own unique skills and experiences, our learning and development opportunities are bespoke to each individual; helping you to advance through our transparent career development pathways and achieve your career goals. What we're looking for We are looking for Principal Cloud Engineers with extensive landing zone knowledge and site reliability best practice. For us, this means experience of designing, building and operating enterprise-scale landing zones within AWS. It also means you need to be able to automate the build of complex AWS services and platforms using Terraform. We are thought leaders and our Principal Engineers work closely with customer teams, so you need to be opinionated about IaC structure and modularisation and the experience and knowledge to define the technical direction and strategy of teams and systems. What you'll be doing You will be working closely with our customers' key stakeholders, leading them through complex cloud transformations, using your experience and expertise to deliver best-in-class AWS platforms. • Designing complex multi-tenant systems aligned to best practice • Building, testing, packaging, deploying and operating AWS landing zones • Automating the build of complex AWS Services and Cloud Platforms with IaC • Packaging services into AMIs, Docker containers or Serverless deployments • Championing infrastructure as code and opinionated about IaC structure and modularisation • Scoping container/microservices to design Cloud solutions • Utilising deployment techniques to enable zero downtime • Mitigating security risks in AWS and supporting a mature Cloud Security Model Benefits Discretionary bonus scheme 25 days' annual leave + 5 additional days for training/exams or volunteering Option to buy up to an additional 5 days annual leave Travel and accommodation expensed where eligible in line with our expenses policy Life Assurance Long Term Disability cover Employee Assist Programme for employee advice and support (including legal and counselling helpline) Health, Mental Health, Wellbeing, Financial and Legal support 24/7 GP access Public holiday opt-out scheme giving you the option to work on public holidays creating the flexibility to enjoy your time off when it suits you Individual training and development plans with online training and exam costs covered Recruitment referral scheme - referral bonus if you introduce us to someone we then hire Customer referral scheme - referral bonus if you introduce us to a new customer Cycle To Work Scheme Dog friendly offices Interview Process 1. Screening call with our Talent Acquisition team 2. 1st Interview - 30 minute remote interview with our hiring team 3. 2nd Interview - 60 minute remote technical interview with members of our engineering team 4. 3rd Interview - 60 minute in person interview with members of our Senior Leadership Team Cloudscaler are proud to be an equal opportunity employer, committed to equal opportunities regardless of gender identity, sexual orientation, race, ancestry, age, marital status, disability, parental status, religion or medical history. If you require reasonable adjustments during the recruitment process or within the workplace, please let us know when you speak to our Talent Acquisition team or contact at the earliest opportunity.
Jun 30, 2025
Full time
Principal Cloud Engineer (AWS) Location: Central London - Hybrid - 3 days onsite in Central London Salary: £95,000 - £130,000 Defence/SC Clearance Requirements: Due to working with a number of government bodies, SC clearance is required for our customer facing teams. You do not need active SC clearance as we will undertake checks upon you joining, but you must be eligible to pass SC clearance. In future, DV clearance may be required, so the ability/willingness to pass DV clearance is advantageous but not essential. You must be UK-based . About us We are experts in AWS landing zones, cloud risk mitigation and cloud operating models; thought leaders working with public and private sector enterprise organisations to help them unlock the true value of cloud. Why you should join us We care about our people and truly believe that high-performing teams are created through openness, collaboration and trust. We ensure that there are opportunities both inside and outside of work to collaborate, share ideas and build connections. We recognise that everyone brings their own unique skills and experiences, so we regularly collaborate across all teams and functions, to build a truly inclusive culture, including team socials, quarterly company days, and monthly "town halls". Recognising that everyone brings their own unique skills and experiences, our learning and development opportunities are bespoke to each individual; helping you to advance through our transparent career development pathways and achieve your career goals. What we're looking for We are looking for Principal Cloud Engineers with extensive landing zone knowledge and site reliability best practice. For us, this means experience of designing, building and operating enterprise-scale landing zones within AWS. It also means you need to be able to automate the build of complex AWS services and platforms using Terraform. We are thought leaders and our Principal Engineers work closely with customer teams, so you need to be opinionated about IaC structure and modularisation and the experience and knowledge to define the technical direction and strategy of teams and systems. What you'll be doing You will be working closely with our customers' key stakeholders, leading them through complex cloud transformations, using your experience and expertise to deliver best-in-class AWS platforms. • Designing complex multi-tenant systems aligned to best practice • Building, testing, packaging, deploying and operating AWS landing zones • Automating the build of complex AWS Services and Cloud Platforms with IaC • Packaging services into AMIs, Docker containers or Serverless deployments • Championing infrastructure as code and opinionated about IaC structure and modularisation • Scoping container/microservices to design Cloud solutions • Utilising deployment techniques to enable zero downtime • Mitigating security risks in AWS and supporting a mature Cloud Security Model Benefits Discretionary bonus scheme 25 days' annual leave + 5 additional days for training/exams or volunteering Option to buy up to an additional 5 days annual leave Travel and accommodation expensed where eligible in line with our expenses policy Life Assurance Long Term Disability cover Employee Assist Programme for employee advice and support (including legal and counselling helpline) Health, Mental Health, Wellbeing, Financial and Legal support 24/7 GP access Public holiday opt-out scheme giving you the option to work on public holidays creating the flexibility to enjoy your time off when it suits you Individual training and development plans with online training and exam costs covered Recruitment referral scheme - referral bonus if you introduce us to someone we then hire Customer referral scheme - referral bonus if you introduce us to a new customer Cycle To Work Scheme Dog friendly offices Interview Process 1. Screening call with our Talent Acquisition team 2. 1st Interview - 30 minute remote interview with our hiring team 3. 2nd Interview - 60 minute remote technical interview with members of our engineering team 4. 3rd Interview - 60 minute in person interview with members of our Senior Leadership Team Cloudscaler are proud to be an equal opportunity employer, committed to equal opportunities regardless of gender identity, sexual orientation, race, ancestry, age, marital status, disability, parental status, religion or medical history. If you require reasonable adjustments during the recruitment process or within the workplace, please let us know when you speak to our Talent Acquisition team or contact at the earliest opportunity.
IT Service Desk Analyst We are seeking a dedicated IT Service Desk Analyst to join the Technology team based in Cardiff. This role is full time working 37.5 hours per week Monday to Friday, 9am to 5pm. Position: 6221 IT Service Desk Analyst Location: Cardiff (potential for future hybrid working, to be discussed at interview) Hours: Full time 37.5 Monday - Friday 9am - 5pm Contract: Permanent Salary: £26,161.25 per annum Closing Date: 25th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As an IT Service Desk Analyst, you will provide 1st and some 2nd line support to internal customers, working within the ITIL framework to ensure efficient resolution and escalation of incidents. As an IT Service Desk Analyst you will: Provide 1st and some 2nd line technical support to internal customers. Resolve and escalate incidents in line with Service or Operational Level Agreements. Support internal customers with procured computers. Produce case history reports as requested. Escalate service issues to 2nd/3rd line support and 3rd party suppliers. Improve customer self-service confidence by creating/updating Knowledge Base articles, User Guides, and FAQs. Create and maintain bespoke application support documentation. Participate in Service Desk team meetings, workshops, and seminars. Engage in IT projects and complete tasks as required. About You Ideally, you will be familiar with Lenovo Laptop and Desktop hardware and have experience in maintaining and managing mailboxes and distribution groups. Knowledge of Zoom and ticket logging software is also beneficial. You will need: 1st/2nd line Service Desk Support experience Experience in an ITIL aligned enterprise environment Knowledge of Microsoft Active Directory, Windows & Office IT hardware configuration & troubleshooting skills Good organisational skills, able to prioritise effectively Ability to gather, analyse & use evidence from various sources To understand & promote IT policies and security If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. Please see the attached Job Description and Person Specification for further details once you apply. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best. You may have experience in areas such as IT Support, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Service Desk Support, IT Service Desk, IT Service Desk Support, Tech Support, IT and Tech Support. Please note this role is being advertised by NFP People on behalf of our client.
Jun 30, 2025
Full time
IT Service Desk Analyst We are seeking a dedicated IT Service Desk Analyst to join the Technology team based in Cardiff. This role is full time working 37.5 hours per week Monday to Friday, 9am to 5pm. Position: 6221 IT Service Desk Analyst Location: Cardiff (potential for future hybrid working, to be discussed at interview) Hours: Full time 37.5 Monday - Friday 9am - 5pm Contract: Permanent Salary: £26,161.25 per annum Closing Date: 25th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As an IT Service Desk Analyst, you will provide 1st and some 2nd line support to internal customers, working within the ITIL framework to ensure efficient resolution and escalation of incidents. As an IT Service Desk Analyst you will: Provide 1st and some 2nd line technical support to internal customers. Resolve and escalate incidents in line with Service or Operational Level Agreements. Support internal customers with procured computers. Produce case history reports as requested. Escalate service issues to 2nd/3rd line support and 3rd party suppliers. Improve customer self-service confidence by creating/updating Knowledge Base articles, User Guides, and FAQs. Create and maintain bespoke application support documentation. Participate in Service Desk team meetings, workshops, and seminars. Engage in IT projects and complete tasks as required. About You Ideally, you will be familiar with Lenovo Laptop and Desktop hardware and have experience in maintaining and managing mailboxes and distribution groups. Knowledge of Zoom and ticket logging software is also beneficial. You will need: 1st/2nd line Service Desk Support experience Experience in an ITIL aligned enterprise environment Knowledge of Microsoft Active Directory, Windows & Office IT hardware configuration & troubleshooting skills Good organisational skills, able to prioritise effectively Ability to gather, analyse & use evidence from various sources To understand & promote IT policies and security If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. Please see the attached Job Description and Person Specification for further details once you apply. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best. You may have experience in areas such as IT Support, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Service Desk Support, IT Service Desk, IT Service Desk Support, Tech Support, IT and Tech Support. Please note this role is being advertised by NFP People on behalf of our client.
Senior Support Technician - 35,000/ 38,000 per annum - Leeds Principal IT are working with an industry leading and award-winning managed technology provider that are looking for a senior support technician to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. Your role is primarily desk based however there is requirement for travel to their other offices and to customers. You will provide 2nd/3rd line support to the service desk along with handling technical escalations. You will also be required to assist with 1st line tasks when required. This role also provides the opportunity to work alongside the professional services team with delivering technical projects. Key Experience: The ideal candidate will have extensive knowledge covering all points below and has worked in a similar job for at least 2 years. Office365 - Security policies, Intune, Compliance, Azure, Exchange Online, EntraID Infrastructure - Dell/ HP/ Supermicro servers, SANs, RAID, Hyper-V clustering Networking - VLANs, routing, NAT, ACL, firewalls (mainly SonicWall), hardware (mainly Unifi) Backups - best practices, monitoring, resolving failures Windows - 10 + 11, Server 2016 + Connectivity - line configuration + troubleshooting VOIP - configuring and maintaining VOIP solutions Must have a full UK driving license with business insurance Desirable: Knowledge of Linux Microsoft qualifications The Package: If successful our client is offering a salary of 35,000 - 38,000 per annum, 23 paid holidays excluding bank holidays, Mon-Fri shifts between 8am-6pm, plus many more. How to Apply : If you are interested in hearing more about this senior support technician vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
Jun 30, 2025
Full time
Senior Support Technician - 35,000/ 38,000 per annum - Leeds Principal IT are working with an industry leading and award-winning managed technology provider that are looking for a senior support technician to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. Your role is primarily desk based however there is requirement for travel to their other offices and to customers. You will provide 2nd/3rd line support to the service desk along with handling technical escalations. You will also be required to assist with 1st line tasks when required. This role also provides the opportunity to work alongside the professional services team with delivering technical projects. Key Experience: The ideal candidate will have extensive knowledge covering all points below and has worked in a similar job for at least 2 years. Office365 - Security policies, Intune, Compliance, Azure, Exchange Online, EntraID Infrastructure - Dell/ HP/ Supermicro servers, SANs, RAID, Hyper-V clustering Networking - VLANs, routing, NAT, ACL, firewalls (mainly SonicWall), hardware (mainly Unifi) Backups - best practices, monitoring, resolving failures Windows - 10 + 11, Server 2016 + Connectivity - line configuration + troubleshooting VOIP - configuring and maintaining VOIP solutions Must have a full UK driving license with business insurance Desirable: Knowledge of Linux Microsoft qualifications The Package: If successful our client is offering a salary of 35,000 - 38,000 per annum, 23 paid holidays excluding bank holidays, Mon-Fri shifts between 8am-6pm, plus many more. How to Apply : If you are interested in hearing more about this senior support technician vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
Role: Technical IT Manager (Hands-On) Location: March, Peterborough (Fully In-Office) Salary: 40,000 - 45,000 Network IT are looking for an exceptional hands-on, Technical IT Manager to join a friendly, forward-thinking, organisation as their first ever internal IT resource to define and shape their future manufacturing IT environment . Our client is looking for an enthusiastic, proactive IT Manager who is willing to get their hands dirty in providing 1st, 2nd and 3rd line support, whilst also being involved in strategic, high-level decision-making . A successful candidate in this role will have a competent IT Support background, preferably having worked for smaller organisations with small IT functions. You will have supported both end-users and the wider Infrastructure of the IT environment, and had a significant stake in change management and continuous improvement. This role will require the successful candidate to be on-site Monday to Friday, please only apply if this is feasible and of interest to you.
Jun 30, 2025
Full time
Role: Technical IT Manager (Hands-On) Location: March, Peterborough (Fully In-Office) Salary: 40,000 - 45,000 Network IT are looking for an exceptional hands-on, Technical IT Manager to join a friendly, forward-thinking, organisation as their first ever internal IT resource to define and shape their future manufacturing IT environment . Our client is looking for an enthusiastic, proactive IT Manager who is willing to get their hands dirty in providing 1st, 2nd and 3rd line support, whilst also being involved in strategic, high-level decision-making . A successful candidate in this role will have a competent IT Support background, preferably having worked for smaller organisations with small IT functions. You will have supported both end-users and the wider Infrastructure of the IT environment, and had a significant stake in change management and continuous improvement. This role will require the successful candidate to be on-site Monday to Friday, please only apply if this is feasible and of interest to you.
The Chief Data Officer Group (CDO), consists of a large community of data scientists, government analysts (GSG, GORS, GES, GSR), intelligence analysts, mathematical modellers, epidemiologists, information specialists, and data engineers. This is a unique opportunity to help provide crucial information and insight to support the management of high-profile health incidents alongside ongoing surveillance activities. UKHSA has a strong data science community with learning opportunities, community groups and hackathon events. We predominantly code in Python and R and utilise AWS and Azure based cloud environments. The teams use Agile ways of working including software such as Confluence and Jira to manage delivery. Our Enterprise Data and Analytics Platform (EDAP) is enriched with curated, consistent, and high-quality data from existing platforms as well as providing access to a range of analytical tooling. Main duties of the job We currently have openings in the following teams: Health Analytics and Automation - Leading on the delivery of key products to support incident response and the routine surveillance of health conditions and infectious diseases. Work across directorates and with external stakeholders to identify and develop opportunities for product automation and reproducible analyses (includes the automation of epidemiological and statistical models). A background of working with clinical or epidemiological data would be advantageous. All Hazards Intelligence-Global - An all-source intelligence assessment team accredited by the Professional Head of Intelligence Assessment. They expertly fuse qualitative and quantitative information from open, grey and closed sources, using structured analytical techniques to provide analytical insight and foresight on global health security to customers across UKHSA and government. We aim to become the exemplar at exploiting quantitative analysis in the UK intelligence assessment community. Experience of analysing health data is advantageous, but a curious and critical mind is essential. About us We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Job responsibilities Data science is a broad and fast-moving field spanning maths, statistics, software engineering and communications. Data scientists will often work as part of a multidisciplinary team, using data and analytics to inform and achieve organisational goals. In this role, you will: be inquisitive explore and visualise data make recommendations to address complex problems and to inform strategic and operational decision making use data ethically and appropriately be innovative and adaptable explore existing and new data using a range of statistical tools and techniques, such as machine learning and predictive analytics find patterns in data and transform them into organisational insight A first or second-class honours degree in a numerate discipline, computer science or IT equivalent which demonstrates core statistical skills; OR have worked in a statistical/data science field and are able to demonstrate continuous professional development in statistics/data science at the same level as a foundation degree/HND (Level 5) Ability to apply advanced analytical and statistical techniques using a variety of software/codebases including practitioner level knowledge of coding including version control, SQL, R and/or Python or other programming languages relevant to data science; whilst supporting development of coding capability across the team. Expertise in wrangling, cleaning and preprocessing data for readiness for analysis and guiding best practice across the team. Ability to apply machine learning techniques, critically assessing model performance, limitations and ethical considerations whilst supporting the development of best practice across the team. Previous experience of leading a team of data scientists, ensuring high technical standards and professional development. Ensure effective delivery of programmes of work and manage competing demands under pressure. Ability to construct and deliver compelling data stories using advanced data visualisation techniques, confidently presenting findings to business owners, senior leadership, and forums such as conferences. Previous experience of mentoring data scientists in best practice including software best practice; writing functions, modular code, use of git-based version control systems and embedding peer review. Ability to ensure confidentiality issues and statutory information governance requirements are followed robustly Well-developed problem-solving skills and user centred approach to developing solutions and ensure evolving user requirements are translated into clear deliverable project outcomes. Excellent interpersonal skills with the ability to influence, communicate, present and capture requirements from technical and non-technical stakeholders. Ability to negotiate confidently and advocate for the value of data science within wider organisational priorities. Exercise independent judgement setting direction where appropriate, proactively escalating critical decisions with well-formed recommendations, considering organisational priorities and risks. Demonstrate a strong commitment to equality, diversity and inclusion. Ensure the promotion of good working relationships and inclusive team culture. Selection Process Details: This vacancy is using SuccessProfiles and will assess your behaviours, ability and technical skills. Stage 1: Application & Sift You will be required to complete an application form. You will be assessed on the listed essential criteria, and this will be in the form of a: Application form (Employer/ Activity history section on the application) 750 word Statement of Suitability linked to the essential criteria Behaviour statements linked to each behaviour below (please write a maximum of 250 words linked to each behaviour) Behaviours: Leadership Communicating and Influencing Developing Self and Others This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria. Please note you will not be able to upload yourCV. You must complete the application form in as much detail as possible.Please do not email us your CV. The Application form and Statement of Suitability will be marked together. Longlisting: In the event of a large number of applications we will longlist into 3 piles of: Meets all essential criteria Meets some essential criteria Please note, only those applications meeting all essential criteria will be taken through to shortlisting. Shortlisting: In the event of a large number of applications we will shortlist on: Ability to apply advanced analytical and statistical techniques using a variety of software/codebases including practitioner level knowledge of coding including version control, SQL, R and/or Python or other programming languages relevant to data science; whilst supporting development of coding capability across the team. If you are successful at this stage, you will progress to interview and assessment. Please do not exceed a total of 1500 words (750 words for Statement of Suitability and 250 words per behaviour). We will not consider any words over and above this number. Feedback will not be provided at this stage. Stage 2: Technical Assessment You will be provided with a representative data science task and data set and have 90 minutes to construct a code-based solution. You will then have an interactive remote discussion with a panel. Here you will present your outputs and respond to questions interactively. This session is expected to last around 25 minutes. Technical Assessment will be held week commencing 21st July 2025, please note these dates are subject to change. If you pass this stage, you will proceed to the final interview stage. Feedback will be provided at this stage. Stage 3: Interview You will be invited to a remote interview. Behaviours, ability, and technical skills will be tested at interview. The Behaviours tested during the interview stage will be: Leadership Communicating and Influencing Developing Self and Others Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Location This role is being offered as either homeworking or hybrid working based at any of our Core HQs. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker . click apply for full job details
Jun 30, 2025
Full time
The Chief Data Officer Group (CDO), consists of a large community of data scientists, government analysts (GSG, GORS, GES, GSR), intelligence analysts, mathematical modellers, epidemiologists, information specialists, and data engineers. This is a unique opportunity to help provide crucial information and insight to support the management of high-profile health incidents alongside ongoing surveillance activities. UKHSA has a strong data science community with learning opportunities, community groups and hackathon events. We predominantly code in Python and R and utilise AWS and Azure based cloud environments. The teams use Agile ways of working including software such as Confluence and Jira to manage delivery. Our Enterprise Data and Analytics Platform (EDAP) is enriched with curated, consistent, and high-quality data from existing platforms as well as providing access to a range of analytical tooling. Main duties of the job We currently have openings in the following teams: Health Analytics and Automation - Leading on the delivery of key products to support incident response and the routine surveillance of health conditions and infectious diseases. Work across directorates and with external stakeholders to identify and develop opportunities for product automation and reproducible analyses (includes the automation of epidemiological and statistical models). A background of working with clinical or epidemiological data would be advantageous. All Hazards Intelligence-Global - An all-source intelligence assessment team accredited by the Professional Head of Intelligence Assessment. They expertly fuse qualitative and quantitative information from open, grey and closed sources, using structured analytical techniques to provide analytical insight and foresight on global health security to customers across UKHSA and government. We aim to become the exemplar at exploiting quantitative analysis in the UK intelligence assessment community. Experience of analysing health data is advantageous, but a curious and critical mind is essential. About us We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Job responsibilities Data science is a broad and fast-moving field spanning maths, statistics, software engineering and communications. Data scientists will often work as part of a multidisciplinary team, using data and analytics to inform and achieve organisational goals. In this role, you will: be inquisitive explore and visualise data make recommendations to address complex problems and to inform strategic and operational decision making use data ethically and appropriately be innovative and adaptable explore existing and new data using a range of statistical tools and techniques, such as machine learning and predictive analytics find patterns in data and transform them into organisational insight A first or second-class honours degree in a numerate discipline, computer science or IT equivalent which demonstrates core statistical skills; OR have worked in a statistical/data science field and are able to demonstrate continuous professional development in statistics/data science at the same level as a foundation degree/HND (Level 5) Ability to apply advanced analytical and statistical techniques using a variety of software/codebases including practitioner level knowledge of coding including version control, SQL, R and/or Python or other programming languages relevant to data science; whilst supporting development of coding capability across the team. Expertise in wrangling, cleaning and preprocessing data for readiness for analysis and guiding best practice across the team. Ability to apply machine learning techniques, critically assessing model performance, limitations and ethical considerations whilst supporting the development of best practice across the team. Previous experience of leading a team of data scientists, ensuring high technical standards and professional development. Ensure effective delivery of programmes of work and manage competing demands under pressure. Ability to construct and deliver compelling data stories using advanced data visualisation techniques, confidently presenting findings to business owners, senior leadership, and forums such as conferences. Previous experience of mentoring data scientists in best practice including software best practice; writing functions, modular code, use of git-based version control systems and embedding peer review. Ability to ensure confidentiality issues and statutory information governance requirements are followed robustly Well-developed problem-solving skills and user centred approach to developing solutions and ensure evolving user requirements are translated into clear deliverable project outcomes. Excellent interpersonal skills with the ability to influence, communicate, present and capture requirements from technical and non-technical stakeholders. Ability to negotiate confidently and advocate for the value of data science within wider organisational priorities. Exercise independent judgement setting direction where appropriate, proactively escalating critical decisions with well-formed recommendations, considering organisational priorities and risks. Demonstrate a strong commitment to equality, diversity and inclusion. Ensure the promotion of good working relationships and inclusive team culture. Selection Process Details: This vacancy is using SuccessProfiles and will assess your behaviours, ability and technical skills. Stage 1: Application & Sift You will be required to complete an application form. You will be assessed on the listed essential criteria, and this will be in the form of a: Application form (Employer/ Activity history section on the application) 750 word Statement of Suitability linked to the essential criteria Behaviour statements linked to each behaviour below (please write a maximum of 250 words linked to each behaviour) Behaviours: Leadership Communicating and Influencing Developing Self and Others This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria. Please note you will not be able to upload yourCV. You must complete the application form in as much detail as possible.Please do not email us your CV. The Application form and Statement of Suitability will be marked together. Longlisting: In the event of a large number of applications we will longlist into 3 piles of: Meets all essential criteria Meets some essential criteria Please note, only those applications meeting all essential criteria will be taken through to shortlisting. Shortlisting: In the event of a large number of applications we will shortlist on: Ability to apply advanced analytical and statistical techniques using a variety of software/codebases including practitioner level knowledge of coding including version control, SQL, R and/or Python or other programming languages relevant to data science; whilst supporting development of coding capability across the team. If you are successful at this stage, you will progress to interview and assessment. Please do not exceed a total of 1500 words (750 words for Statement of Suitability and 250 words per behaviour). We will not consider any words over and above this number. Feedback will not be provided at this stage. Stage 2: Technical Assessment You will be provided with a representative data science task and data set and have 90 minutes to construct a code-based solution. You will then have an interactive remote discussion with a panel. Here you will present your outputs and respond to questions interactively. This session is expected to last around 25 minutes. Technical Assessment will be held week commencing 21st July 2025, please note these dates are subject to change. If you pass this stage, you will proceed to the final interview stage. Feedback will be provided at this stage. Stage 3: Interview You will be invited to a remote interview. Behaviours, ability, and technical skills will be tested at interview. The Behaviours tested during the interview stage will be: Leadership Communicating and Influencing Developing Self and Others Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Location This role is being offered as either homeworking or hybrid working based at any of our Core HQs. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker . click apply for full job details
STRATEGIC RESOURCES EUROPEAN RECRUITMENT CONSULTANTS LTD
Aberdeen, Aberdeenshire
OPERATIONS ADVISOR Our Client, Aberdeen based oil and gas Operator is seeking an experienced Operations Advisor to join their Aberdeen team with trips to Site (Barrow/Offshore). Starting ASAP until scope completion, expected 31st December 2025. It has 3 days working in the office and 2 days work from home hybrid policy. Job Overview Accountable for the development of operating integrity framework and its assurance and governance processes. Provides subject matter expert input across the full lifecycle of all operated assets Role Deliverables and Responsibilities Lead the refresh of a Client (SE) Permit to Work Process (PtW)and Safe Isolation and Reinstatement of Plant processes - both the development and coordination of the embedding. The revised processes will be standardized across the assets and ensure the right balance between effective and efficient. Lead the update/enhancement to Client's electronic permit to work system, including effective MoC and any required procedural changes Operations Skill pool development Working with the Training and Competence Team drive improvements in the effectiveness and efficiency of the T&C process for Operated Assets. A key focus is on how to measure status of T&C across shifts. Production Operations Provide support and objective input to any complex production operations issues or threats across the operated assets Working with People / Leadership Establishes and maintains a working culture in line with Client's core values. Familiar with Client's Leadership Expectations - clearly demonstrates their own capability in line with these. Lives by Client's safety principles and is passionate about having an incident-free workplace. Performance Management & Development Role models and coaches on living the Values, demonstration of high standards of behaviour, performance management and employee development. Sponsors skills, competency and career development, in line with the organisation's policy and process. Equality, Diversity & Inclusion Recognises bias, conscious or unconscious and actively works to eliminate such bias from their own and others' approach to their work and colleagues. Actively seeks to encourage and employ diversity in an inclusive workplace, bringing alternative perspectives, opinions and thinking to all aspects of their work. Competencies Good understanding of operational management and operations readiness and assurance Good understanding of major hazard legislation and its implication for operational controls Good understanding of Process Safety Management and the practical applications of an operating integrity framework. Key Technical Skills Strong operational leadership and management skills commensurate with influencing large operational teams in Major Accident and Hazard environments Recognised leader in Operating Integrity Effective Financial management of costs Maintains and continues to develop the competencies necessary to carry out the role to the required standard. Education Degree preferred, however not essential with the right experience Work Experience The post demands in depth experience of the oil and gas industry including at least 10 years within operations at supervisory and management levels to manage the diverse range of activities. Certifications BOSIET and MIST (or ability to get these) Mandatory Training required All Client's mandatory training as requested, including Compliance training usually provided annually.
Jun 30, 2025
Contractor
OPERATIONS ADVISOR Our Client, Aberdeen based oil and gas Operator is seeking an experienced Operations Advisor to join their Aberdeen team with trips to Site (Barrow/Offshore). Starting ASAP until scope completion, expected 31st December 2025. It has 3 days working in the office and 2 days work from home hybrid policy. Job Overview Accountable for the development of operating integrity framework and its assurance and governance processes. Provides subject matter expert input across the full lifecycle of all operated assets Role Deliverables and Responsibilities Lead the refresh of a Client (SE) Permit to Work Process (PtW)and Safe Isolation and Reinstatement of Plant processes - both the development and coordination of the embedding. The revised processes will be standardized across the assets and ensure the right balance between effective and efficient. Lead the update/enhancement to Client's electronic permit to work system, including effective MoC and any required procedural changes Operations Skill pool development Working with the Training and Competence Team drive improvements in the effectiveness and efficiency of the T&C process for Operated Assets. A key focus is on how to measure status of T&C across shifts. Production Operations Provide support and objective input to any complex production operations issues or threats across the operated assets Working with People / Leadership Establishes and maintains a working culture in line with Client's core values. Familiar with Client's Leadership Expectations - clearly demonstrates their own capability in line with these. Lives by Client's safety principles and is passionate about having an incident-free workplace. Performance Management & Development Role models and coaches on living the Values, demonstration of high standards of behaviour, performance management and employee development. Sponsors skills, competency and career development, in line with the organisation's policy and process. Equality, Diversity & Inclusion Recognises bias, conscious or unconscious and actively works to eliminate such bias from their own and others' approach to their work and colleagues. Actively seeks to encourage and employ diversity in an inclusive workplace, bringing alternative perspectives, opinions and thinking to all aspects of their work. Competencies Good understanding of operational management and operations readiness and assurance Good understanding of major hazard legislation and its implication for operational controls Good understanding of Process Safety Management and the practical applications of an operating integrity framework. Key Technical Skills Strong operational leadership and management skills commensurate with influencing large operational teams in Major Accident and Hazard environments Recognised leader in Operating Integrity Effective Financial management of costs Maintains and continues to develop the competencies necessary to carry out the role to the required standard. Education Degree preferred, however not essential with the right experience Work Experience The post demands in depth experience of the oil and gas industry including at least 10 years within operations at supervisory and management levels to manage the diverse range of activities. Certifications BOSIET and MIST (or ability to get these) Mandatory Training required All Client's mandatory training as requested, including Compliance training usually provided annually.
