4107 jobs found

Role Introduction We are seeking a strategic and hands-on ServiceNow Architect to take on a Player-Manager role - combining hands-on technical leadership with line management responsibilities. You will lead the design, governance, and continuous improvement of our ServiceNow platform. The ideal candidate will have deep expertise in ITSM, ITOM, and CSM , with strong working knowledge across other ServiceNow modules like HRSD, App Engine, APM, SecOps, Knowledge Management, and Platform Automation. This is a critical leadership role shaping the architecture and roadmap of our core operational platform, enabling service excellence, automation, and customer-centric outcomes. This role requires hands-on technical expertise and the ability to work closely with clients to deliver high-quality ServiceNow solutions that meet their business needs. What You Will Do Define and maintain the ServiceNow architecture aligned with business strategy. Develop and maintain the platform roadmap ensuring modular rollout of capabilities covering ITSM, ITOM, CSM, AIOPs, App engine and emerging modules. Establish technical standards, design review processes, and platform governance controls. Ensure adherence to ServiceNow best practices, platform capabilities and upgrade strategy. Lead and assist in solution design, implementation, configuration and customisation of ServiceNow modules, ITSM, CSM and ITOM, to meet business requirements. Identify and implement opportunities to streamline repeatable processes eg. Onboarding, incident triage, request fulfilment. Support initiatives around Knowledge Management, Operational Reporting and data driven decision making. Document, review and approve technical designs, integration blueprints, and automation flows (e.g., Flow Designer, Integration Hub). Design, document and implement deployment and testing automation within ServiceNow platform. Champion platform scalability, reuse, and modularity, leveraging ServiceNow's native capabilities wherever possible. Act as a technical point of contact for stakeholders across IT Operations, Customer Services and Business Systems. Translate business requirements into platform solutions, engaging both technical and non-technical audiences. Work closely with external ServiceNow partners, vendors and integrators. Line manage a small team of ServiceNow developers and administrators. Cascade and set objectives, conduct 1:1s and lead performance management and development plans. Promote a collaborative agile delivery culture and mentor the team on platform best practices. Support hiring, onboarding and capability of new team members. What You Will Have 10 years of hands-on experience working with ServiceNow including at least 3+ years in an architectural role. Hands-on delivery expertise across ITSM, CSM, ITOM, Discovery, and integrations. Strong working knowledge of CMDB design, Discovery, Event Management, and Service Mapping. Deep understanding of platform tools: Flow Designer, IntegrationHub, Scripting (JavaScript, Glide), Scoped Apps. Solid understanding of ITIL processes and experience with ITIL-aligned implementations. Experience managing and mentoring technical teams in an Agile or DevOps environment. Exposure to Performance Analytics and ServiceNow Data Foundations. Working knowledge of Knowledge Management design principles. MSP or IT Services industry background. ServiceNow certifications Mandatory - Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in ITSM, ITOM. Preferred - ServiceNow Certified Technical Architect. Advantageous - ServiceNow Certified Master Architect. Excellent inter-personal skills and the ability to build relationships and manage user expectations. Be willing to take initiative in problem identification and solution provision. Ability and willingness to travel as required. Excellent verbal and written communication skills. Ability to manage multiple tasks, prioritise effectively, and meet project deadlines. What We Do For You Wellbeing focused - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral. Annual Leave - 26 days of annual leave, plus public holidays and the ability to buy additional days. Employee Assistance Programme - Free advice, support, and confidential counselling available 24/7 through Care First. Endometriosis Friendly Employer - We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace. Personal Growth - Regardless of where you are at in your career, we're committed to enabling your growth personally and professionally. Development Programmes - From Future Managers to Leadership Training, our development programmes help you get where you need to go. Performance Bonus - Our Group-wide bonus scheme enables you to reap the rewards of your success. Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important. Pension Scheme - Our plan with Scottish Widows offers 5% matched contribution by the company. Income protection insurance - Providing you with support and assistance when you need it most. Recognition - Highlighting and rewarding the great work our people do. Performance & Talent - Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self. Making a Difference - we provide opportunities to help our people make a difference to the causes they care about. MatchIt! - Fundraise for a cause close to your heart and OneAdvanced will match part of the funding. Volunteering Time - Our volunteering leave scheme allows you to use your time to help those who need it. Pennies from Heaven - donate the pennies from your paycheck to help make a difference without lifting a finger. Who We Are OneAdvanced is one of the UK's largest providers of business software and services, serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK's most critical sectors. We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people. To learn more about working at OneAdvanced please click here

Background One of the UK's most innovative and well-established Microsoft Dynamics 365 consultancies, Xpedition offers a broad portfolio of Design, Configuration, Training, Project Management and Integration Services for clients deploying Dynamics 365 based cloud solutions. At Xpedition we guide our client's path to growth, through the implementation of AI embedded cloud-based business applications. We help our clients to understand how technology can empower their business in real terms. We deliver real business value through expert consultancy. We are known for our questioning nature and for challenging the status quo. Our experts are passionate about sharing their knowledge, revitalising client experiences and improving operational efficiency. We love delivering interesting, challenging and diverse projects based on Dynamics 365 and the Power Platform, and already have over 200 clients across our Customer Engagement and ERP propositions. Our Values & Culture Our values are a big part of who we are. They reflect how we work with our customers and each other. We are very proud to have been recognised as a Great Place to Work and as a UK's Best Workplace for Women, for Wellbeing and for Tech! We are a diverse group of professionals and act as champions for each other. We maintain an open, friendly and collaborative culture that is respectful of everyone's opinion and our growth mindset defines the way we think and act. Job Purpose The capability leader for Microsoft Dynamics Contact Centre deployments is a senior role that combines deep technical expertise in Dynamics 365 Contact Center with strong leadership and management skills. The person in this position will head a consulting capability focused on implementing Microsoft's Contact Centre solutions for clients. This involves guiding a team of professionals, ensuring successful project delivery, and driving the strategic growth of the capability area. Working directly for the CEO, develop and incubate this new service line with the anticipation that the fee-earning headcount will quickly grow to 10 consultants. Key Responsibilities Hold an in-depth understanding of Microsoft Dynamics 365 Contact Center product capabilities, including its omnichannel engagement features and AI-driven tools. The candidate should be familiar with how Dynamics 365 Contact Center integrates multiple customer communication channels (voice, chat, email, social media) into a unified platform. In collaboration with Marketing, develop compelling service propositions that allows Xpedition to establish a market presence. Ensure client satisfaction by delivering high quality solutions that generate a quantifiable business benefit for the client. Develop fit-for-purpose project delivery methodologies for Xpedition that can be flexed to apply to different client demands. Provide leadership to a capability area, perform supervisory duties for assigned direct reports. Development of a consultant progression framework and the active management of consultants to develop skills and experience to support their growth For the first year of operation and reflecting the start-up nature of this business area, hold a modest personal utilisation target Directly and through assigned team, support the Sales team in the development of new business and existing client revenue, specifically: Support the sales process with the development of solution scope & business case documents for clients supported by competitive services estimates Be an active participant in the sales process, presenting the value of Xpedition and the Contact Centre technology. Work with Sales to present the Xpedition methodology and other capability proof points to prospective clients. Develop thought leadership content that be used in social media and other marketing activities Performance Measures Capability P&L contribution Team utilisation & realisation rates Client satisfaction Developing accurate forecasts and then delivering against the forecast Knowledge,Skills &Experience Degree, preferably in an IT or business-related subject, or equivalent relevant experience The applicant will have commercial experience working with Microsoft Contact Centre or other competitive technology Overseeing significant IT transformation programmes Prior experience of leading a Consulting practice focused on Contact Centre technology with evidence of building capability and capacity Technical and customer delivery experience of working with: Contact Centre Architecture & Integration (IVR, CTI, CRM, Unified Intelligent Routing) Contact Center Hardware/Device Vendors Telecommunications Carriers & SIP Trunk Providers Workforce optimisation Microsoft Teams Calling Microsoft Teams and its integration with Dynamics 365 Nuance or other IVR technologies Unified Communications as a Service Dynamics 365 Customer Service CoPilot Studio or other customer service AI tooling Personal Situation Self-driven, agile, innovative, results-orientated with a positive outlook and a clear focus on high quality and client satisfaction PersonalSituation The candidate would ideally have easy access to our London offices Requirement to travel to client sites and spend the occasional night away from home On occasion some international travel may be required Candidate will hold a United Kingdom driving licence At Xpedition, we are committed to providing Equal Opportunity for all applicants regardless of race, national or ethnic origin, age, disability, sex, gender, sexual orientation, marital status, religion or belief. Discrimination of any kind is strictly prohibited throughout the organisation as we promote a diverse and inclusive workforce.

Chief Financial Officer Application Deadline: 12 August 2025 Department: Corporate Services Employment Type: Permanent Location: Milton Keynes Description A little bit about us: East West Rail is a proposed new railway linking communities between Oxford and Cambridge. The area is currently let down by a lack of transport choices, and we have a once in a generation opportunity to fix that - improving prosperity for people and places along the way. East West Railway Company (that's us) was created by the Department for Transport (DfT) to oversee the delivery of East West Rail from construction through to wheels in motion, making sure the railway comes together in the right way. At East West Railway Company, we're committed to building an inclusive railway for all. We believe that to do that, we must nurture a diverse team that represents the UK communities that we impact. Our approach is simple - to create an environment where everyone is welcome and able to be themselves. We celebrate diversity and are proud to be an equal opportunity employer. We encourage applications of all backgrounds and experiences. Team Dimensions: Reporting directly to the Chief Executive and part of EWR Co's Executive Team, being a member of the EWR Co Board, attending Audit and Risk Committee and Investment Committee and other appropriate committee meetings as needed. Key Responsibilities Executive member of the EWR Co. Board In attendance to and advising the Non-Executive Chairs of, Audit and Risk Committee, Investment Committee, and Remuneration Committee. Lead the company's strategic approach to business and finance planning, cost management and (where appropriate) asset financing. Lead on the EWR focus to drive down costs of the Programme. Liaise with all relevant Government bodies with regard to EWR Co's financial capability and needs, including the Department of Transport, HM Treasury, Government's internal audit function, etc. Provide strategic direction, planning, decision making and overall performance for the Corporate Services business function. The Corporate Services business function includes these teams: finance, legal and corporate governance, data analytics and business reporting, facilities management, Information Technology, and business planning. Develop and implement robust integrated management frameworks which will provide effective yet agile controls over decision making at all levels of the operating model: financial, legal, corporate, programme and technical governance. Lead the development and delivery of a data analytics capability for the organisation, allowing the early identification and communication of emerging risks and facilitating the ability to address these issues as they emerge. Identifying and capturing the wider national benefits and learning lessons from EWR and feeding that information back to the Department for Transport to influence future infrastructure delivery. Additional accountabilities may be added to the remit of the CFO as the company evolves. Skills, Knowledge and Expertise Board experience either as a board member or as a regular contributor to board meetings and board engagement. Significant senior management experience in the financial control of major infrastructure projects and provision of corporate support services in a public or quasi-public sector organisation. Experience of managing a strategic budget process, leading its design and implementation in Consultations with executive committee stakeholders. Comprehensive knowledge and understanding of large scale and technically complex infrastructure projects, legal aspects, cost estimating, financial control, corporate governance and assurance. Experience of working in cooperation and partnership with a wide range of internal and external bodies including government, statutory agencies/organisations. Experience of resolving and escalating risks, issues and conflicts as necessary, excellent communication, relationship management and presentation skills. Strong leadership, people and team management skills and the ability to work within a complex stakeholder environment. Experience in private financing for assets such as rolling stock. Benefits What we offer: • Competitive base salary • Up to 12% employer's pension contribution • 36 days holiday a year (including bank holidays) + up to 2 days to buy • Life assurance • Employee Assistance Programme • Access to a range of benefits on the Perkbox platform • On-the-spot and annual awards • Advanced learning and development programmes • Great work-life balance and flexible working opportunities • Enhanced family-friendly policies • Exceptional IT tools EWR Co strives to embrace a flexible working environment, where a degree of flexibility is maintained to accommodate both the needs and preferences of employees and what is required to achieve business objectives. EWR Co will always work with any individual to assess and accommodate an individual's work life balance and style. Diversity and Inclusion: To discover the best solutions, it's important we embrace diversity of thought. That's why we aim to ensure our colleagues feel included, engaged and valued. Inclusiveness is not a buzzword, but a way of being. Our approach to diversity is simple - a workplace where everyone is welcome and everyone is encouraged to be themselves. It helps fuel our innovation and connects us with the customers and communities we serve. We are open to secondments through the Rail Industry Talent Exchange Programme.

This is an exciting opportunity for a passionate Full Stack Software Engineer to join one of many agile squads in the Insurance Retail family, we are looking for someone who likes a challenge, wants to embrace a DevOps culture and brings ideas around improved ways of working. We are also looking for someone who is a team player and can collaborate with different people of technical ability. About CDL CDL is one of the UK's leading software development houses, employing over 600 people at its campus in Stockport. It has a consistent history in the high-volume retail insurance sector. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company's robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace. We have built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We pride ourselves on cultivating an inspiring working environment with our employees at the heart of our company. In a nutshell we are the market leading software house in our industry, creating the software, websites & apps for the Insurance & Finance sector across the UK. If you were to go on a price comparison website, approximately 65% of the companies on there are our clients! Key Responsibilities You will be working with a squad responsible for the delivery, maintenance, and support of several CDL products. You will be closely involved in projects to migrate some of those products to the cloud as well as providing support and feature enhancements adhering to a product delivery roadmap. This role is heavily back end loaded with the frontend component making up 20% of workload. Skills Knowledge and Expertise Strong knowledge of Java and Spring frameworks. Proficiency in front-end development with React and TypeScript. Familiarity with automated testing frameworks. Proficient in using Gitlab for version control. Experience with Kibana for monitoring and troubleshooting. Knowledge of Terraform and Infrastructure as Code (IaC). Highly Desirable Experience with Automated Testing Experience with Cloud technologies particularly AWS. Experience with DevOps tools and practices. Salary The salary for the role of Full Stack Software developer pays up to £49,000p.a . Falling within our level 4 banding, providing a fantastic opportunity for career progression through CDL's clearly defined career framework ( ). Your growth and advancement within CDL are only limited by your own ambition and effort. Hybrid Working (2 Days a Week in the office - SK4 2HD) Truly flexible working. 25 days holiday to start, increasing by 1 day per 1 year of service up to 30 days. Top employer for 9th year running Excellent training and development platform Opportunities for career progression Health and Wellbeing programme Virtual activities, lunch and learns, coffee mornings and meetups. Life and health assurance Electric Vehicle Scheme Diversity and Inclusion network Community projects and volunteer days Refer a friend bonus On-site free parking Quiet Spaces are also available Shuttle bus to and from the station Subsidised restaurant Games room and chill out zone Annual Hackathon & Deep Racer Events Social activities, regular social events through our social group Xtra, including a summer BBQ, competitions, bowling, go-karting, football games, Winter party and much more! Car wash, barber, yoga classes, boot camp and massage services all on site Cycle to work scheme Shower and dry rooms Diversity and inclusion We're on a journey to keep innovating, that means welcoming new ideas and ways of thinking. CDL recognises that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants. About CDL Software The UKs biggest insurance retailers rely on CDLs trend setting solutions to drive success and growth. Our ambition and commitment has produced a track record of delivering exactly that. The result is a client base that includes some of the most profitable insurance operations in the UK.

A well known council is seeking to recruit a Digital Tech Lead for an initial 3-6 month contract to start as soon as possible as part of a large transformation taking place. The role exists to enable and empower digital delivery teams - they'll bring strong technical leadership and be comfortable navigating ambiguity and challenging outdated practices. Key experience needed - Deep understanding of enterprise architecture, solution architecture, and modern engineering practices. Strong experience with cloud platforms (Azure and AWS), APIs, and integration patterns. Familiarity with agile product delivery and enabling platform delivery. Presence and credibility to challenge entrenched ways of working and influence Core IT. Comfortable leading in environments with below-average technical maturity - essentially be calm under pressure, pragmatic, and hands-on when needed. Natural collaborator, able to bridge engineering, architecture, and product teams. A pragmatic visionary that sees the big picture but can also roll up sleeves and troubleshoot at the code or architecture level. If interested in this role, please apply today. Must be able to be present on site in London approximately 3 days per week.

At WHSmith, our people are at the heart of everything we do. They go the extra mile for our customers and enable our growth. Our team is passionate about creating an environment where people can be creative and innovative to do their best work while delivering strategic business priorities that keep us moving forward. As an Agile Delivery Lead, you will be responsible for supporting the delivery of strategic commercial initiatives as an Agile Coach / Scrum Master. What you'll do Work with cross-functional squads, nurturing them to take ownership of their delivery processes and value-driven outcomes. Coach squads to improve efficiency and quality by evolving their application of agile and lean practices. Collaborate with Product Leads to support the review and management of delivery roadmaps and backlogs. Apply a structured and transparent approach to planning and delivery, monitor progress, react to change, coordinate with other teams on dependencies, and ensure all relevant parties are aware of team progress. Participate actively and facilitate team events (e.g., planning and retrospectives), prompt timely discussions and decision-making, ensure participation, and handle conflict resolution. Assist or guide the squad to remove impediments and waste for a smooth workflow. Build a safe, positive environment where problems can be raised and learned from without fear of blame or retribution. Use agile metrics to assess team performance and identify areas for continuous improvement. Support scaling Agile across the business to maximize benefits across teams and projects. Who you are Knowledge of Agile/Lean principles, frameworks, and tools, with experience working with software development teams in fast-paced environments. Strong communication and interpersonal skills, capable of connecting with people as an influencer and role model. Proven experience in enabling data-driven continuous improvement with teams of varying maturity levels. Proactive, flexible, with excellent facilitation and coaching skills. Proficient with tools like JIRA, Confluence, and Miro. Experience managing multiple projects of different scales, sizes, and complexities, including date-critical projects. Methodical, organized, with high attention to detail. Ability to influence across functions and manage upwards. Skilled in stakeholder management at all levels, effectively managing expectations and issues. Empowers individuals and teams to take ownership and make decisions, fostering autonomy. Who we are Having celebrated 230 years, WHSmith has grown into a globally recognized brand present in over 30 countries. We are a diverse team of over 11,000 colleagues committed to our planet, people, and communities. Our UK Travel division aims to create value for stakeholders by providing a platform for global brands responsible for essentials and technology in airports, hospitals, rail stations, and other markets. Our office is located near Liverpool Street Station in central London. We thrive on pace, collaboration, and innovation, fostering an entrepreneurial culture that encourages initiative and embracing challenges outside comfort zones.

Description A high-impact initiative involving the construction of new venues and the rollout of a new graphical user interface (GUI). This project requires a seasoned Technical Project Manager to lead a complex project Key Responsibilities Identify and manage project and programme dependencies across workstreams. Lead large-scale, high-risk projects with multiple senior internal and external stakeholders. Develop and maintain project artifacts, integrated plans, resource allocations, and contingency strategies. Collaborate with sponsors and stakeholders to define objectives, milestones, and success criteria. Deliver regular status updates to senior stakeholders and ensure corrective actions are implemented when needed. Proactively anticipate issues and delays, evaluating trade-offs in size, complexity, cost, and risk. Oversee multiple workstreams and large project teams, ensuring delivery aligns with business case success parameters. Manage the project budget, including forecasting, tracking, and financial performance reviews. Ensure full compliance with Group Standards for project methodology, governance, and risk management. Ideal Candidate Profile 7+ years of Project Management experience , including Agile and Product Delivery Lifecycle. 5+ years of experience in Foreign Exchange (FX) or related financial services. Proven ability to manage complex technical and infrastructure projects. Strong stakeholder management and communication skills. Experience working within regulated environments and adhering to governance frameworks. Skills technical knowledge project management foreign exchange fx swaps Job Title: Project Manager Location: London, UK Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.

Do you have a passion for designing secure, scalable cloud solutions? Are you a strategic thinker who thrives in a fast-paced, agile environment? If you're looking to influence the future of cloud architecture at an international organisation, then we have an exceptional opportunity for you at International Personal Finance. We're seeking an experienced Cloud Architect to join International Personal Finance based at our Head Office on Whitehall Road, Leeds. With our collaborative hybrid working environment, you'll have the flexibility and support to thrive in your role. This is a unique opportunity to be at the forefront of shaping and delivering cloud-first solutions across a global business, while working with a highly skilled and dedicated Cloud Management function. We're looking for someone who's excited to bring their technical expertise and innovative mindset to a dynamic and inclusive team. About the role: We are currently looking to appoint a Cloud Architect to join our Cloud Management team in International Personal Finance. This role reports directly to the Head of Cloud and DevOps, and you will be a key figure in leading the technical vision and guiding the cloud strategy across the organisation. As our Cloud Architect, you will play a pivotal role in: • Designing and delivering cloud platform architecture and automation processes (primarily AWS, also Azure). • Guiding the strategic direction of cloud services across multiple technology teams. • Supporting project and product teams with architectural insight and direction. • Driving the adoption of Infrastructure as Code (IaC), DevSecOps and cloud-native solutions. • Enabling effective cloud security, compliance, and cost optimisation through automation and best practice. • Managing and maintaining the Group cloud platform, enabling technology functions to maintain a well-architected, secure-by-design, and optimised cloud estate. Your day-to-day activities are likely to include the following: Collaborating with delivery teams to create scalable, secure and optimised cloud solutions. Designing, delivering and maintaining automated AWS environments leveraging cloud native technologies. Providing expert input to audits, risk assessments and security reviews. Mentoring teams on cloud architecture principles, CI/CD and modern architecture practices. Working with global suppliers and stakeholders to roll out and optimise cloud services. What are we looking for? Here's what experience we need from you: Strategic thinking and deep experience with AWS . Excellent relationship management and stakeholder engagement skills. Strong experience in Infrastructure as Code , automation, and DevOps tooling. Ability to influence teams and embed best practices in a global, multi-vendor environment. Proven track record in delivering cloud transformations and architecture in large-scale organisations. Cloud certifications such as AWS Certified Solutions Architect, and AWS Certified Security and/or AWS Certified Advanced Networking are highly desirable. Why join International Personal Finance? At IPF, our purpose is to build a better world through financial inclusion , and we play a crucial role in society helping people who are often financially excluded to access simple, personal, and affordable finance and a variety of great value home, medical and life insurance to help them and their families. If you work with us, you'll be joining a truly international team of 22,000 people working in 9 countries , and across 3 continents, who are driven to build a better world for our customers. Our culture is focused on doing what's right for our customers, colleagues, and communities. Join us, and you will be empowered to develop yourself within a business that's exciting, fast-moving, and inspiring. What can we offer you? The culture at IPF is driven by our shared values. People are put first; we access differences and encourage individuality. Due to our flat business structure, we enjoy collaborating together. Meaningful Work- Contribute to shaping a sustainable future and making a real difference. Professional Growth-Join a dynamic team dedicated to continuous learning and development, with opportunities to lead and innovate. Inclusive Culture- Be part of a diverse and inclusive work environment that values and respects every team member. Your total rewards package at IPF: Competitive Salary Eligibility for annual performance bonus of 25.2% dependant company performance Generous employer pension contribution of 10% Car allowance of £6,000 per annum Hybrid Working 25 days annual holiday entitlement rising to 28 days after 5 years complete service, plus the opportunity to purchase an additional week of the annual leave Life Assurance cover providing a lump sum of 3x your annual salary Group Income Protection cover providing financial support if illness or injury means that you are off work for an extended period of time Company funded Private Medical Insurance for you and your family Give As You Earn scheme which allows you to make regular donations to charity from your salary before tax and National Insurance is deducted Save As You Earn scheme , a risk free, long-term savings plan, which gives you the opportunity to buy shares in our company at a discounted price set out at the start of the plan Menopause Plan which provides access to experienced menopause trained GPs as well as 24/7 anytime health line for unlimited nurse advice Our Electric Vehicle salary sacrifice scheme A salary sacrifice Ride to Work scheme where you can save 26-40% on the cost of a new bike and accessories Access 24 hours a day, 7 days a week to our Employee Assistance Programme for practical advice and information covering a wide range of topics. and much more! Inclusion & Diversity Statement We are an equal opportunities employer. We are committed to providing reasonable support to any candidate requiring support to allow them to fully participate in the recruitment process. Please contact our HR Team who can support you with any queries regarding this ( )

GAIN Conversion - Digital Project Manager Welcome to Conversion, a GAIN specialist! As part of GAIN, we use data to fuel creativity and technology to unlock new possibilities. We're imagineers who engineer innovation, transforming information into action and ideas into breakthroughs through rebel thinking and smart technology. At Conversion, we're global CRO experts helping brands optimise their digital ecosystems and customer experiences to drive measurable growth. We prove that evidence-based decisions get the best results, powered by our talented people and unique culture. We're a leading global CRO and experimentation agency, helping clients create unfair competitive advantages through strategic experimentation. We go beyond changing button colours - we build experimentation frameworks that allow calculated risks across websites, apps, pricing, products, and strategy. Our diverse team spans copywriting, behavioural psychology, user research, analytics, UX design, frontend development, and project management. We've delivered results for clients from small lead generation sites to global brands like Canon, G-Star Raw, and Facebook. Ready to help our clients experiment everywhere? Let's talk! Requirements ABOUT THE ROLE As a Digital Project Manager, you'll coordinate delivery across a portfolio of 10 clients while working alongside our senior PM team. You'll ensure seamless production ownership that retains and grows accounts, bringing teams together (design, development, qa and consulting team) to drive results and account growth. This role is perfect for someone ready to step up from individual client delivery to coordinating multiple accounts and contributing to team strategy. PRIMARY PURPOSE Client Management & Delivery Be the main delivery contact for your assigned clients, ensuring smooth operations and strong relationships Take full ownership of client experiments from concept to completion Run weekly calls and monthly planning meetings with clients Track important metrics like project volume, speed, success rates, and client happiness Make sure we deliver what's promised in client contracts and meet performance targets Work with senior team members to spot opportunities for account growth and handle escalations when necessary Partner with the senior PM to run team portfolio meetings (stand-ups & huddles) and keep everyone aligned Plan resources and prioritise work across all your clients - you'll be the go-to person for knowing what needs to happen when Help team members work well together across different client accounts Run team retro sessions when projects don't go as planned to learn and improve Keep an eye on how the team is working together and address any issues Support company-wide improvements and help the team adopt new ways of working Represent Conversion professionally in client meetings and build strong relationships Solve problems quickly to keep projects moving smoothly Contribute ideas to help grow accounts and hit revenue goals WHAT YOU BRING Professional Experience 2-4 years delivering digital projects with strong QA experience Understanding of agile methodologies (SCRUM, Kanban) Experience with project management tools (Asana, Jira) Some exposure to frontend development Core Skills Strong communication: Excellent written and verbal skills for client and team interactions Coordination excellence: Ability to manage multiple moving parts across portfolio accounts Commercial awareness: Understanding of client needs balanced with business objectives Problem-solving: Quick thinking and creative solutions to delivery challenges Team player: Collaborative approach with ability to bring people together Detail-oriented: Sharp eye for spotting issues and ensuring quality delivery Positive, professional attitude with natural client-facing skills Proactive approach to challenges and continuous improvement Strong organisational skills with ability to prioritize effectively Eagerness to learn and grow within a dynamic agency environment Resilient and adaptable in fast-paced situations BONUS POINTS Knowledge of CRO principles and experimentation frameworks We keep our process straightforward and respectful of your time: Step 1: Initial chat (30 minutes) A friendly conversation to get to know each other and explore cultural fit Step 2: Technical discussion (1 hour) Deep dive into your experience with technical Q&A about project management and scenarios Step 3: Practical task (5 days to complete) We'll share a realistic scenario that reflects the type of work you'd be doing Step 4: Task presentation (1 hour) Present your solution and walk us through your thinking - we're interested in your process as much as your outcome GAIN Conversion is filled with talented people bursting with ideas and innovation. Join our fantastic team and be part of an exciting, growing agency leading the CRO industry. Our Benefits Include: Flexible working: Work from home or our office - your choice. We ask you to come one a month for team days and join your portfolio colleagues once a quarter, as a minimum. 25 Days Holiday: Plus bank holidays for proper work-life balance Pension scheme: Company contributory pension Private Medical Insurance BUPA Life Assurance Income protection Employee Assistance Programme Cycle to Work salary sacrifice scheme Tech & Wearables salary sacrifice scheme Octopus EV Scheme Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing.

Job Title: Customer Experience Coordinator Location: Haywards Heath Salary: £25,000 - £27,000 + performance based monthly bonus Job Type: Full-Time (open to part time) Please note this role could be part time - based on the right candidates availability. We are pleased to offer part time roles around school hours for childcare drop off / collection. Reporting to: Head of Customer Experience About French Bedroom Having spotted a gap in the market for timeless, feminine French style beds, Georgia Metcalfe founded online boutique French Bedroom in 2006. Georgia fuses creativity and design to produce authentic and thoughtful furniture described by fans as "antiques of the future". Today French Bedroom is a fast-paced, growing ecommerce brand with a unique and established product set. Proudly offering unbeatable customer service designed to deliver a personalised shopping experience to suit the needs of time-poor women. Internally the team can be described as 'hungry but humble' and the performance culture fostered by the leadership team ensures that KPIs and growth targets are met. The Role We are looking for a highly motivated, performance-driven and hands-on Customer Experience Coordinator to play a key role within our growing Customer Experience Team. Working closely with the Head of Customer Experience and CX Lead and other key departments, you will be responsible for providing our customers with an exceptional and industry leading customer experience which will live long in the memory. You are customer-obsessed, always putting our customers at the heart of everything you do. You truly understand our customers and what makes them tick. You care about how our customers feel and when things do go wrong, you focus on communication and resolutions to maintain our best in class Trustpilot score. This is an exciting period of growth for French Bedroom and a great opportunity to join an agile, ambitious team who collectively find joy in seeing the impact of hard work paying off. Responsibilities - Customer Service & Sales Managing inbound customer calls and email enquiries Providing our customers with a personal post-purchase experience and managing expectations of the delivery process Resolving customer complaints in an effective, timely and empathetic manner - ideally at point of delivery to keep refunds to a minimum Processing orders using our order management system Magento, including post purchase amendments, cancelations, replacements and refunds Managing CX fulfilment operations using our CRM Magento Using your passion for the brand and product to upsell Assisting with International orders Assisting with customer applications for finance Skills and Qualifications 1-2 years' experience in a retail or customer experience/service environment. Experience in an ecommerce or furniture business would be advantageous but not essential. Ability to manage difficult situations quickly, maintaining empathetic and caring attitude towards customers. Required to use multiple data entry systems for example Excel and CRM. Training is provided throughout your induction. Excellent written and verbal communication skills. Ability to work well autonomously and be a team player. Ability to thrive in a fast-paced environment. Strong problem-solving skills, proactive and take initiative. A self-starter. How to Apply To apply please email Please provide your contact details and CV. Job Types: Full-time, Permanent Pay: £25,000.00-£27,000.00 per year Benefits: Casual dress Company events Company pension Employee discount Employee mentoring programme Flexitime Free fitness classes Free parking Health & wellbeing programme On-site parking Store discount Transport links Ability to commute/relocate: Haywards Heath RH16 1TX: reliably commute or plan to relocate before starting work (required) Language: English (required) Work authorisation: United Kingdom (required) Work Location: In person

Job Summary We are looking for a visionary UI Architect with deep expertise in React to lead the design and development of user interfaces for our next-generation, cloud-native SaaS enterprise platform. You will define the frontend architecture, ensure best-in-class performance, and drive seamless user experiences across complex business workflows. This is a critical role where you'll architect scalable solutions that power enterprise-grade features for thousands of global users. Key Responsibilities 1. Frontend Architecture & Engineering Design and evolve a React-based architecture for a large-scale, multi-tenant SaaS platform deployed in the cloud. Create and enforce design principles for modular, reusable, and scalable UI components using tools like React, TypeScript, and Tailwind CSS/Emotion. Architect and guide implementation of component libraries, design systems, and theming strategies for consistent branding and UX across products. Optimize application performance, bundle sizes, and render strategies (e.g., lazy loading, code-splitting, SSR/CSR as needed). 2. Cloud-Native Focus Build for cloud-native environments, focusing on high availability, scalability, and multi-tenant architecture. Partner with DevOps and Platform teams to integrate CI/CD pipelines, cloud deployments (AWS/GCP/Azure), and monitoring tools. Embrace 12-Factor App principles and design UIs that work with distributed backend systems. 3. Leadership & Collaboration Lead and mentor a team of frontend engineers across multiple squads. Define and promote React development standards, best practices, and architecture blueprints across the organization. Work cross-functionally with Product, UX, Backend Engineering, and QA teams to ensure cohesive delivery and a unified customer experience. 4. Governance, Security & Quality Ensure accessibility (WCAG 2.1), internationalization (i18n), and performance benchmarks are consistently met. Establish frontend testing strategy using tools like Jest, React Testing Library, Cypress, etc. Partner with security teams to implement secure-by-design frontends aligned with SaaS compliance needs (e.g., OWASP, SSO, GDPR). Required Qualifications Bachelor's or Master's in Computer Science, Software Engineering, or equivalent. 10+ years in frontend development with at least 4+ years of React-based architecture experience. Expertise in React, Hooks, Context API, TypeScript, and related frontend tools. Solid experience designing and maintaining cloud-native SaaS platforms. Hands-on with component libraries, monorepo tools (e.g., Nx, Turborepo), and state management (MobX, Zustand, Redux, or React Query). Familiar with REST, GraphQL, and real-time data streaming (e.g., WebSockets, SSE). Experience building for multi-tenant, micro-frontend architectures (preferred). Nice to Have Familiarity with accessibility standards (WCAG 2.1) and implementation of ARIA roles and semantic HTML. Experience supporting localization and internationalization (i18n/l10n) at scale, including RTL layouts, regional formats, and dynamic translation frameworks. Knowledge of design tokens, Storybook, and headless UI libraries like Radix or Headless UI. Exposure to micro frontend architecture (e.g., Module Federation or Single-SPA). Experience with cloud-native DevOps tooling: Docker, Kubernetes, AWS/GCP deployments. Proficiency in analytics and observability tools like Sentry, Datadog, or LogRocket. Soft Skills Strategic thinker with strong problem-solving and decision-making skills. Ability to work in fast-paced, agile environments with cross-functional teams. Clear communication and documentation skills for technical and non-technical stakeholders. If you're a React expert passionate about shaping the future of cloud-native SaaS applications, and you thrive in a fast-paced, high-impact environment, we want to hear from you! Join us to architect experiences used by thousands of enterprise users around the world, and help define the next frontier of scalable, accessible, and beautiful enterprise software. Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.

time left to apply End Date: August 9, 2025 (12 days left to apply) SALARY: The salary banding for this role is £76,194 - £89,640 HOURS: 35 hours, full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity Are you passionate about the potential of AI to transform customer experiences? We're looking for a strategic and technically minded Product Owner to lead the mobilisation of our AI feature teams within the Homes Platform. This role is responsible for leading the mobilisation and strategic direction of AI feature teams within the Homes Platform. The Product Owner will identify and shape high-impact AI use cases across mortgage journeys, working closely with engineering teams to deliver innovative, responsible, and customer-centric AI solutions. You'll bring a strong grasp of AI technologies and how they can be applied to solve real business problems. What will I be doing? Own the vision, roadmap, and backlog for AI feature teams, ensuring alignment with Homes Platform strategy and customer needs. Identify and prioritise AI use cases across mortgage journeys, demonstrating domain knowledge and AI expertise. Translate complex business challenges into AI-enabled solutions, collaborating with engineering and data science teams to shape delivery. Recommend appropriate AI technologies (e.g. NLP, ML, predictive analytics) and approaches based on business value and feasibility. Ensure AI solutions are ethical, explainable, and aligned with regulatory and risk frameworks. Lead the development and delivery of AI products and services. Contribute to the organisation's AI risk management processes and help shape responsible AI practices. Why Lloyds Banking Group From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose. What you'll need Proven experience as a Product Owner or similar role in a digital, data, or AI-focused environment. Strong understanding of AI concepts and technologies - able to engage confidently with engineers and data scientists. Demonstrated ability to identify and shape AI use cases in a business context, ideally within financial services or mortgage journeys. Excellent collaborator management and communication skills, with the ability to influence at all levels. Strategic problem solver with a delivery attitude - able to balance long-term vision with short-term priorities. Familiarity with agile methodologies and working in cross-functional teams. Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from underrepresented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. About Us With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.

Open Box Software is an internationally focused consulting company that specialises in business and software consulting services for the Real Estate Industry. Since 2001, we have been delivering practical, smart, and cost-effective technology solutions for our clients. We have a team of highly talented individuals who are driven by excellence and open to finding a better way of making a positive impact. We are looking for a Senior Business Analyst to join our team on a permanent basis. The right person will be wanting to work within an intelligent, motivated, and self-driven team with low egos. Good communication skills and an effective problem-solving approach is a must. You would be very conscious of the importance of sharing knowledge and working with other team members while contributing to the teams' deliverables. Our team must be able to tune into the needs of clients and their higher objectives to solve problems where not all the information is readily available. Responsibilities: Consulting with clients in an advisory capacity. Design and implementation of solutions that meet business requirements, which could range from researching and implementing off-the-shelf applications through to designing bespoke applications. Run workshops with clients to elicit business requirements and use cases. Product backlog development. Drafting user stories. Business case development. Project scoping and quoting. Business solution architecture & solution design. Contributing to innovation within the business analysis and product ownership domain. Mentorship of more junior members of the team. Delivery using agile methodologies including SCRUM. Lead cross-functional teams and third-party vendors to successfully implement IT projects, ensuring alignment with business objectives, timelines, and budgetary constraints. Monitor project progress, identify risks, and develop mitigation strategies to ensure successful delivery. Collaborate with key stakeholders, in particular C suite stakeholders, to define project budgets, scope, deliverables, and success criteria. Coordinate user acceptance testing, change management, and training activities to maximize user adoption and minimize disruptions. Collaborate with vendors to negotiate contracts, manage relationships, and ensure service levels meet business expectations. Collaborate with cross-functional teams to design and implement solutions, leveraging technology, data analytics, and industry-specific methodologies. Share knowledge, best practices, and industry insights with the consulting team to foster a culture of continuous learning and professional development. Collaborate with colleagues on internal initiatives, contributing to the growth and success of the consulting practice. Minimum Requirements: 8+ years prior experience in a business analysis / product owner role. Prior work experience in designing custom software solutions using an agile methodology. Strong interpersonal skills and the ability to build and maintain relationships with clients, effectively engaging at all levels of the organization. Strong analytical and problem-solving skills, with the ability to think strategically and provide innovative solutions which meet business needs. Proficiency in analyzing complex business requirements and translating them into IT solutions. Ability to multitask, prioritize work effectively, and thrive in a fast-paced, dynamic environment. Experience in vendor management. Prior work experience in an off-the-shelf system selection process or have been involved in an off-the-shelf system implementation. Prior work experience in a consultancy environment interacting directly with external clients. Ability to multi-task across multiple projects at a given time. Ability to work towards deadlines and manage stakeholder expectations. Excellent written and verbal communication skills. Excellent analytical and problem-solving ability. Strong documentation skills. Strong attention to detail. Personal Traits: Friendly and humble Conscientious Empathetic and self-aware Considerate Self-motivated Sound decision-making ability Team player

THE PURPOSE OF ACTIONSTEP Helping law firms modernize and embrace the future. Law firms provide an essential service to our society. Lawyers and law firm professionals protect people and assets, reduce collective risk, and help businesses grow. Law is an incredibly demanding profession that involves complicated, precise work with heightened client care. Midsize law firms often lack the management experience, technology and administrative processes to help them do this work efficiently, instead relying on long hours and manual processes. As a result, the legal sector has traditionally been slow to change. Until now. Through our powerful, innovative law firm management technology, Actionstep enables law firms to work efficiently, delight clients, evolve with the market and thrive as efficient, profitable businesses. With Actionstep, law firms are equipped to confidently embrace the future. Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base of more than 40,000 and a team of over 220 in the USA, Australia, UK, Canada and New Zealand. Job Title: Product Manager - Enterprise The Purpose of Your Role As a Product Manager - Enterprise at Actionstep, your mission is to define and deliver critical platform features that serve the needs of our growing base of larger, more complex legal customers. These features include foundational enterprise capabilities such as Single Sign-On (SSO), Permissions & Access Management, Advanced Search, GDPR, Security Services, and other compliance- or scale-related needs specific to mid-sized and large law firms. As Product Manager - Enterprise, you will take ownership of product initiatives from concept through launch and into post-release refinement and lifecycle management. This role demands strong cross-functional collaboration, a keen understanding of enterprise law firm customer needs, and the ability to prioritize trade-offs for both immediate customer impact and long-term platform scalability. What You Will Be Doing In this role, you will be accountable for: Enterprise Product Ownership Own and evolve a number of enterprise-specific product capabilities, such as authentication (SSO), permissions architecture, advanced search, GDPR compliance and secure platform services. Engage directly with large and mid-sized law firms to validate needs and pain points, and translate them into scalable product requirements. Ensure features are enterprise-ready in terms of scalability, security, configurability, and compliance. Delivery Execution Drive initiatives from discovery through delivery using agile and design-thinking practices. Create clear, well-defined product requirements including PRDs, initiative phases, user stories, specs, wireframes, and user flows. Collaborate with engineering and design to bring features to life, ensuring technical feasibility and high-quality outcomes. Oversee testing, documentation, training enablement, and rollout planning to ensure successful launches and customer adoption. Cross-functional Collaboration Partner with stakeholders in Engineering, Design, Sales Engineering, Customer Success, and Marketing to ensure alignment and consistent communication across all phases of the product lifecycle. Serve as a voice of the enterprise customer internally, ensuring that platform investments are driven by real user needs and business outcomes. Strategic Insight & Lifecycle Management Maintain ownership of your domain's roadmap, informed by customer feedback, usage data, commercial input, and platform goals. Contribute to broader company-level planning by surfacing enterprise insights, risks, and emerging needs. Monitor product usage, customer satisfaction, and technical performance post-launch to drive continuous improvements. Customer & Market Engagement Regularly engage with customers to understand evolving requirements, especially those related to security, scalability, and operational control. Stay up to date on legal tech trends, competitive offerings, and broader enterprise SaaS best practices in areas like authentication, permissions, and user management. Relationship Management Build and nurture strong working relationships with key internal stakeholders and external enterprise clients. Represent the Product team with professionalism and domain confidence during customer calls, partner discussions, and internal demos. Support Sales and Customer Success in scoping enterprise requests and setting clear expectations about roadmap direction and feasibility. About You 5+ years in Product Management in a SaaS B2B environment, ideally with experience delivering enterprise-grade platform features. Proven success shipping products used by larger organizations, with an emphasis on security, governance, configurability, and cross-department usability. Strong customer-centric mindset and experience engaging with stakeholders at all levels, including IT, compliance, and legal ops teams. Able to distill complex technical concepts into actionable requirements and explain them clearly to both technical and non-technical audiences. Experience working in agile product teams, with strong prioritization and execution skills. Excellent communication, stakeholder management, and presentation skills. Bonus Points Experience in legal tech or building tools for highly regulated environments. Familiarity with identity and access management (IAM), enterprise IT systems, or data governance tooling. Technical fluency in SaaS architecture, especially as it relates to multi-tenancy, secure integrations, or search infrastructure. Previous work on global or multi-region product rollouts with compliance considerations (e.g., GDPR, SOC 2, ISO 27001). Why You'll Love Working at Actionstep Build products that power the world's most impactful legal work. Work in a collaborative, mission-driven team with strong executive support for Product. Influence platform evolution during a time of significant growth and scale. A flexible and remote-friendly work environment with a competitive salary and benefits package. Professional Development: Actively looking to build own career through delivery of self and assisted professional development initiatives. Being a thought leader both within Actionstep but also in the wider industry. Staying abreast of industry best practice patterns, products and technologies and assisting in process improvement activities as required. Continuous Improvement: Proactive in identifying and participating in the continuous improvement of processes and procedures within the Product Development organization. Actively contribute to the development and maintenance of a strong department culture ensuring knowledge and experience is shared. Health & Safety: Assume responsibility for your own and others safety and wellbeing, following all safety and wellbeing procedures and instructions, including reporting hazards, incidents and accidents and participating in safety and wellbeing initiatives and programmes as required. Other Responsibilities: Undertaking any other reasonable duties as required WHAT YOU NEED TO KNOW AND WHAT WILL HELP MAKE YOU SUCCESSFUL Essential: 5+ years of SaaS product management experience building enterprise products Proven track record of successfully bring products to market Expertise in driving product development processes using agile methodologies Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences Strong track record of driving successful product launches within strict timelines Ability to dig into business or technical problems and find pragmatic solutions Strong project management skills; able to identify needs, break down objectives into key results & initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel A profound understanding of product lifecycle management, user experience design, and market analysis. Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes Working experience in creating, prioritizing and recommending epics and features. Ability to work in a remote environment - travel will be part of the role to successfully engage with the team and participate in cross functional meetings/working sessions Working knowledge of application performance and analytics Experience researching, defining and documenting market, product and platform requirements Strong understanding of customer needs, pain points . click apply for full job details

Stock Optimisation Project Manager The Stock Optimisation Project Manager will lead the successfully delivery of the complex, high-impact Stock Optimisation project, within the overarching Product Model Programme. This role requires project level oversight, combining strategic thinking with hands-on delivery, to drive end-to-end change across systems, process and ways of working. The Stock Optimisation Project Manager will be accountable for managing a complex stakeholder landscape, aligning cross-functional teams, ensuring tight governance and delivering outcomes that directly enable Primark's long-term commercial and operational goals. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. Let's talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Do as a Stock Optimisation Project Manager In your role, you'll collaborate with different people across a range of skillsets. Here's a flavour of your day-to-day: Lead the end-to-end delivery of a major, business-critical transformation project across people, process and technology, ensuring alignment with the Product Model overarching objectives. Define and own the project delivery, including scope, timeline, milestones, resource plans and critical dependencies. Establish and maintain strong governance frameworks, ensuring rigorous risk management, issue resolution and clear escalation paths. Engage and influence senior stakeholders across Primark and third-party vendors to secure engagement and maintain momentum. Manage multi-functional delivery teams, made up of internal and external resource, ensuring that roles and accountabilities are clear, and progress is transparent. Track project progress, KPIs and budgets, addressing variances and challenges, reporting to senior leadership. Ensure that the project adheres to best practice and quality standards in technology delivery and implementation. Integrate change management, communication and training plans into the overarching project plan to support adoption and deliver lasting process improvements. Follow and champion the mandated Primark delivery approach, continuously seeking opportunities to optimise delivery performance. What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: Educated to degree level with 10+ years of Project / Programme Management experience delivering complex solutions. Experience of working within a Retail environment is essential, whilst experience in Allocation, Replenishment and Forecasting is highly desirable/advantageous. Experience in delivering scaled technology-enabled change, including the configuration, testing and deployment of a new SaaS based Allocation and Replenishment Platform and associated integration would be an advantage. Extensive Experience of all phases of testing, including; System Testing (ST), Systems Integration Testing (SIT) and End to End (E2E) Testing and Performance Testing required to test the solution prior to go live. Experience in Cutover/Implementation methodologies, process redesign and operating model change. Strong familiarity with various project delivery methodologies (e.g. Agile, Waterfall, Hybrid) with the ability to pragmatically apply them as and when required. Exceptional Stakeholder Management and Communication skills, with a proven ability to influence at senior levels and in managing cross-functional teams and external partners. Proven track record of navigating ambiguity and complexity, whilst maintaining delivery momentum and clear focus on business outcomes. Meticulous in planning, allocating and managing resource, to ensure project outcomes are successfully delivered. Considerable experience in working with or alongside Technology teams and third-party vendors on major platform rollouts. Strong commercial acumen and budget management experience on multi-million-pound projects. High emotional intelligence, resilience and a collaborative leadership style. Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. BR Req Number 145868BR