Sovereign Housing Association Limited
Basingstoke, Hampshire
We have a fantastic new opportunity as a Data and Analytics Officer in our Data, Analytics and AI department. In this new role you will work closely with stakeholders creating self-serve Power BI datasets to create high quality reports, published to the Power BI environment, ensuring accurate and timely delivery to meet the needs of the business. It's a really exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England - our purpose being to provide quality affordable homes and places that people love for generations. You'll be based from our office in either Basingstoke or Wembley, you'll combine home and office working in line with our hybrid approach. Responsibilities include Develop and maintain interactive dashboards, reports, and data visualisations using Power BI to support decision-makers across the organization. Design and implement fact and dimension data models to ensure data accuracy, consistency, and efficiency in all SNG reporting and analysis. Work closely with cross-functional teams to understand the data needs and provide analytics solutions to address specific business challenges. Work with the Data & Analytics Manager to help champion and support the Centre of Excellence for Power BI. What we need from you Excellent knowledge of reporting software tools such as Sequel Server Management Studio, Data Warehousing Concepts, DevOps, Power BI. Good understanding of star schema models and the use in Power BI. Excellent communication skills and ability to adapt to a wide audience. Ability to use SQL query to shape data requirements. Your Benefits We have some great benefits at SNG, including: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values. If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you.
Aug 15, 2025
Full time
We have a fantastic new opportunity as a Data and Analytics Officer in our Data, Analytics and AI department. In this new role you will work closely with stakeholders creating self-serve Power BI datasets to create high quality reports, published to the Power BI environment, ensuring accurate and timely delivery to meet the needs of the business. It's a really exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England - our purpose being to provide quality affordable homes and places that people love for generations. You'll be based from our office in either Basingstoke or Wembley, you'll combine home and office working in line with our hybrid approach. Responsibilities include Develop and maintain interactive dashboards, reports, and data visualisations using Power BI to support decision-makers across the organization. Design and implement fact and dimension data models to ensure data accuracy, consistency, and efficiency in all SNG reporting and analysis. Work closely with cross-functional teams to understand the data needs and provide analytics solutions to address specific business challenges. Work with the Data & Analytics Manager to help champion and support the Centre of Excellence for Power BI. What we need from you Excellent knowledge of reporting software tools such as Sequel Server Management Studio, Data Warehousing Concepts, DevOps, Power BI. Good understanding of star schema models and the use in Power BI. Excellent communication skills and ability to adapt to a wide audience. Ability to use SQL query to shape data requirements. Your Benefits We have some great benefits at SNG, including: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values. If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you.
Company: Reidvale Housing Association Job Title: Head of Asset Management Salary: £64,959- £68,310 Location: On-site, Glasgow, G31 1QW Grade/Banding: SM 8-10 Type: Permanent position Benefits: SHAPS Defined Contribution Pension Scheme Job Type Full Time Job Title: Head of Asset Management Accountability: Director Responsible for: Leadership of Assets Team Leadership of Factoring Service Manager Date: July 2025 1.0 Job Purpose The specific purpose of the post of Head of Asset Management is to ensure delivery of highly efficient and professional asset, investment and development services through the Association's Asset team and external contractors to meet the needs and expectation of our tenants and other customers. The key remits of this role are: • Leadership of Assets Team and Head of Factoring Services • Deputise for Director (Holiday/ Absence cover) • Management of contractors, consultants, and other service providers • Compliance with all associated legislation and good practice • Delivery of SO- Improving Housing Quality • Delivery with SMT of 4 no. SOs • Leading on delivery of quality services in investment, reactive, planned and cyclical maintenance • Leading on delivery of high-quality environmental management function • Responsible for asset management of community centre • Policy for asset functions • Performance reporting, improvement and returns including delivering SHQS and EESSH • Health and Safety -customer, homes, staff and offices • Procurement • Project management and contract compliance • Compliance- eg asbestos management, fire safety, gas safety • Stock condition and lifecycle costings • Factoring policy and owner engagement • Stakeholder engagement in remit Upholding our values Role and responsibilities are carried out whilst upholding the values of the Association as these guide our behaviours, decisions and actions Be Honest and open in our approach, decisions and communications Be Accountable to our tenants, community and each other Be Respectful and considerate in how we treat each other Be Supportive and willing to go the extra mile 2.0 Key Tasks and Responsibilities 2.1 To contribute to the overall strategic and operational direction and objectives of the Association, ensuring asset team issues are taken into account • Contribute to the development and review of the Association's Internal Management Plan; • the Head of Housing and Communities in preparing the Housing Team's Contribution plan, which will contribute to the achievement of organisational aims and objectives. • Assist the Head of Housing and Communities to develop the Customer Services' Risk Map, which will identify risks that may affect the activities, services and performance of the Housing Department. This will include the identification of controls to mitigate the risks to the achievement of our objectives and goals. • Collaborate with Senior Management Team members in the preparation of budgets for reactive repairs, planned and adhoc investment works. • Assist in the work to meet the requirements of the Scottish Housing Regulator i.e. Regulatory Standards; Submissions to the Regulator; and implementation of the Scottish Housing Charter. • Analyse key areas of the Asset Services' activities to identify strategic solutions to improve the performance and service to meet organisational goals and the needs of our tenants, other customers and key stakeholders. • Ensure the management and administration of the Asset Team functions adhere to legislative and regulatory requirements, as well as good practice. 2.2 To develop asset policies and procedures to ensure that the work of the Association's Asset Management Department complies with related policies, current law, the Association's rules, requirements of The Scottish Housing Regulator and good practice • In conjunction with Head of Housing and Communities, ensure the Asset Section delivers a high quality and responsive asset service to the Association's tenants and other customers. • Provide leadership and direction to the asset and factoring team to ensure they are fully conversant with their roles and responsibilities, to achieve their tasks and targets in their job and departmental key tasks, which will contribute to the achievement of organisational aims. • Develop and review policies and procedures on a cyclical basis to ensure a high quality, effective and efficient asset service is delivered to our tenants and other customers. • Ensure that policy reviews take account of findings relative to customer satisfaction and quality control results. • Ensure compliance with relevant legislative provisions, regulatory guidance and good practice associated with the Asset service e.g Health & Safety, Charter technical guidance. • Ensure compliance with outcomes in the Scottish Housing Charter in relation to the work of the Asset Team. 2.3 To ensure the Asset Team delivers a high quality and responsive asset service to the Association's tenants and other customers: • Assist the Head of Housing and Communities to promote a vision and strategy for the Association's asset service within the Housing Team of the framework of the Association's Internal Management Plan and its strategic aims. • Manage the Association's Asset Team and external contractors ensuring a high quality and responsive service is delivered through our day to day repair service and cyclical and planned asset works. • Provide leadership and direction for the Factoring Services Manager to deliver a high quality factoring service and deliver factoring income targets. • Develop and review policies, procedures and systems to deliver a high quality and responsive asset service to the Association's properties in accordance with the appropriate Association policy, legal and regulatory requirements; best practice; whilst meeting the needs and ex-pectations of tenants and other customers. • Frequently monitor the Asset budgets to ensure spend is broadly in line with forecasted expenditure and take appropriate action to ensure effective management of the Association's resources. • To ensure the achievement of best value in the delivery of the Association's maintenance service, through day to day reactive repairs, cyclical works and planned major repairs. • Assist the Maintenance Officers to ensure effective administration of repairs process to meet the requirements of policies and procedures e.g. o reporting arrangements, pre and post inspections, invoicing, customer satisfaction systems, etc o Ensure full compliance with the Association gas servicing and asset responsibilities. o Ensure effective administration of insurance claims for repairs • Report performance outcomes to key stakeholders i.e. Management Committee, tenants and other customers, Scottish Housing Regulator 2.4 To procure and manage all maintenance contracts on behalf of the Association • Prepare and issue tender documents including specifications for works for asset contracts and services on a cyclical basis. • Undertake the tender process in accordance with the Maintenance and Procurement policies and procedures • Lead in the Association's contract with Scotland Excel and support and assist staff to ensure best value through access to their framework agreements for all our services, supplies and works. • Maintain and review annually contractors' records and documentation in relation to financial position, public indemnity, insurances, and appropriate training accreditations of employees. • Ensure regular meetings are convened with contractors to discuss performance and other contract matters in the delivery of the asset and service contracts. • Ensure contractor's performance is monitored and controlled against targets and quality standards. Take early action to attend to any non-compliance in the delivery of a contract to affect service improvement to tenants and other customers. 2.5 Manage the Association's Asset Team, ensuring a quality and responsive service is delivered through our day-to-day repairs service and cyclical and planned maintenance works • Develop and review systems to ensure the Asset Team is viable and sustainable and provides a high quality and responsive service to our tenants and other customers in the upkeep and asset of our properties and the Reidvale area. • Ensure the Asset Team operates in accordance with legislative provisions and good practice in undertaking repairs and improvement works. • In conjunction with the Maintenance Officers, ensure effective administration of all work orders for both the internal Asset Team and external contractors are managed in accordance with the relevant procedures. • Monitor performance of the Asset Team and contractors as required. Instruct key personnel to take appropriate action to effect improvement in service when required. • Present information on the Asset Team's performance and financial outcomes to the Management Committee on a quarterly basis. • In conjunction with the Finance Agent annually undertake a best value review of the Asset Team and report to the Management Committee. • In conjunction with Head of Housing and Communities recruit apprentices, trainees and volunteers to undertake training and work experience placements through our Asset Team's operations in accordance with budget provision. • Assist the Head of Housing and Communities in developing effective administration systems for all training and work experience placements e.g. recruitment, induction, progress meetings, training plans, funding arrangements and exit interviews. 2 . click apply for full job details
Aug 15, 2025
Full time
Company: Reidvale Housing Association Job Title: Head of Asset Management Salary: £64,959- £68,310 Location: On-site, Glasgow, G31 1QW Grade/Banding: SM 8-10 Type: Permanent position Benefits: SHAPS Defined Contribution Pension Scheme Job Type Full Time Job Title: Head of Asset Management Accountability: Director Responsible for: Leadership of Assets Team Leadership of Factoring Service Manager Date: July 2025 1.0 Job Purpose The specific purpose of the post of Head of Asset Management is to ensure delivery of highly efficient and professional asset, investment and development services through the Association's Asset team and external contractors to meet the needs and expectation of our tenants and other customers. The key remits of this role are: • Leadership of Assets Team and Head of Factoring Services • Deputise for Director (Holiday/ Absence cover) • Management of contractors, consultants, and other service providers • Compliance with all associated legislation and good practice • Delivery of SO- Improving Housing Quality • Delivery with SMT of 4 no. SOs • Leading on delivery of quality services in investment, reactive, planned and cyclical maintenance • Leading on delivery of high-quality environmental management function • Responsible for asset management of community centre • Policy for asset functions • Performance reporting, improvement and returns including delivering SHQS and EESSH • Health and Safety -customer, homes, staff and offices • Procurement • Project management and contract compliance • Compliance- eg asbestos management, fire safety, gas safety • Stock condition and lifecycle costings • Factoring policy and owner engagement • Stakeholder engagement in remit Upholding our values Role and responsibilities are carried out whilst upholding the values of the Association as these guide our behaviours, decisions and actions Be Honest and open in our approach, decisions and communications Be Accountable to our tenants, community and each other Be Respectful and considerate in how we treat each other Be Supportive and willing to go the extra mile 2.0 Key Tasks and Responsibilities 2.1 To contribute to the overall strategic and operational direction and objectives of the Association, ensuring asset team issues are taken into account • Contribute to the development and review of the Association's Internal Management Plan; • the Head of Housing and Communities in preparing the Housing Team's Contribution plan, which will contribute to the achievement of organisational aims and objectives. • Assist the Head of Housing and Communities to develop the Customer Services' Risk Map, which will identify risks that may affect the activities, services and performance of the Housing Department. This will include the identification of controls to mitigate the risks to the achievement of our objectives and goals. • Collaborate with Senior Management Team members in the preparation of budgets for reactive repairs, planned and adhoc investment works. • Assist in the work to meet the requirements of the Scottish Housing Regulator i.e. Regulatory Standards; Submissions to the Regulator; and implementation of the Scottish Housing Charter. • Analyse key areas of the Asset Services' activities to identify strategic solutions to improve the performance and service to meet organisational goals and the needs of our tenants, other customers and key stakeholders. • Ensure the management and administration of the Asset Team functions adhere to legislative and regulatory requirements, as well as good practice. 2.2 To develop asset policies and procedures to ensure that the work of the Association's Asset Management Department complies with related policies, current law, the Association's rules, requirements of The Scottish Housing Regulator and good practice • In conjunction with Head of Housing and Communities, ensure the Asset Section delivers a high quality and responsive asset service to the Association's tenants and other customers. • Provide leadership and direction to the asset and factoring team to ensure they are fully conversant with their roles and responsibilities, to achieve their tasks and targets in their job and departmental key tasks, which will contribute to the achievement of organisational aims. • Develop and review policies and procedures on a cyclical basis to ensure a high quality, effective and efficient asset service is delivered to our tenants and other customers. • Ensure that policy reviews take account of findings relative to customer satisfaction and quality control results. • Ensure compliance with relevant legislative provisions, regulatory guidance and good practice associated with the Asset service e.g Health & Safety, Charter technical guidance. • Ensure compliance with outcomes in the Scottish Housing Charter in relation to the work of the Asset Team. 2.3 To ensure the Asset Team delivers a high quality and responsive asset service to the Association's tenants and other customers: • Assist the Head of Housing and Communities to promote a vision and strategy for the Association's asset service within the Housing Team of the framework of the Association's Internal Management Plan and its strategic aims. • Manage the Association's Asset Team and external contractors ensuring a high quality and responsive service is delivered through our day to day repair service and cyclical and planned asset works. • Provide leadership and direction for the Factoring Services Manager to deliver a high quality factoring service and deliver factoring income targets. • Develop and review policies, procedures and systems to deliver a high quality and responsive asset service to the Association's properties in accordance with the appropriate Association policy, legal and regulatory requirements; best practice; whilst meeting the needs and ex-pectations of tenants and other customers. • Frequently monitor the Asset budgets to ensure spend is broadly in line with forecasted expenditure and take appropriate action to ensure effective management of the Association's resources. • To ensure the achievement of best value in the delivery of the Association's maintenance service, through day to day reactive repairs, cyclical works and planned major repairs. • Assist the Maintenance Officers to ensure effective administration of repairs process to meet the requirements of policies and procedures e.g. o reporting arrangements, pre and post inspections, invoicing, customer satisfaction systems, etc o Ensure full compliance with the Association gas servicing and asset responsibilities. o Ensure effective administration of insurance claims for repairs • Report performance outcomes to key stakeholders i.e. Management Committee, tenants and other customers, Scottish Housing Regulator 2.4 To procure and manage all maintenance contracts on behalf of the Association • Prepare and issue tender documents including specifications for works for asset contracts and services on a cyclical basis. • Undertake the tender process in accordance with the Maintenance and Procurement policies and procedures • Lead in the Association's contract with Scotland Excel and support and assist staff to ensure best value through access to their framework agreements for all our services, supplies and works. • Maintain and review annually contractors' records and documentation in relation to financial position, public indemnity, insurances, and appropriate training accreditations of employees. • Ensure regular meetings are convened with contractors to discuss performance and other contract matters in the delivery of the asset and service contracts. • Ensure contractor's performance is monitored and controlled against targets and quality standards. Take early action to attend to any non-compliance in the delivery of a contract to affect service improvement to tenants and other customers. 2.5 Manage the Association's Asset Team, ensuring a quality and responsive service is delivered through our day-to-day repairs service and cyclical and planned maintenance works • Develop and review systems to ensure the Asset Team is viable and sustainable and provides a high quality and responsive service to our tenants and other customers in the upkeep and asset of our properties and the Reidvale area. • Ensure the Asset Team operates in accordance with legislative provisions and good practice in undertaking repairs and improvement works. • In conjunction with the Maintenance Officers, ensure effective administration of all work orders for both the internal Asset Team and external contractors are managed in accordance with the relevant procedures. • Monitor performance of the Asset Team and contractors as required. Instruct key personnel to take appropriate action to effect improvement in service when required. • Present information on the Asset Team's performance and financial outcomes to the Management Committee on a quarterly basis. • In conjunction with the Finance Agent annually undertake a best value review of the Asset Team and report to the Management Committee. • In conjunction with Head of Housing and Communities recruit apprentices, trainees and volunteers to undertake training and work experience placements through our Asset Team's operations in accordance with budget provision. • Assist the Head of Housing and Communities in developing effective administration systems for all training and work experience placements e.g. recruitment, induction, progress meetings, training plans, funding arrangements and exit interviews. 2 . click apply for full job details
The role is part of the Collections and Recoveries team within Risk Services supporting Asset Finance, and or, Retail Mortgage customers. The role is primarily responsible for pro-active management of cases in arrears, assessing customer circumstances and where appropriate, offering solutions (including tailored forbearance) to mitigate losses and deliver good customer outcomes; this includes the management of late arrears cases and liaison with external solicitors where enforcement action has commenced. This role requires a high level of communication, negotiation skills, and a thorough understanding of banking regulations relating to customers experiencing payment difficulties, including Consumer Duty. Key Role Responsibilities Engage with customers experiencing payment difficulties to understand their circumstances, assess their individual needs, agree appropriate forbearance whilst ensuring good customer outcomes are delivered. Delivering good customer outcomes is central to the FCA's expectations of firms' conduct and that all colleagues will be required to demonstrate a knowledge of this key operating principle and actions taken are aligned to Consumer Duty requirements. Demonstrates a full understanding of FCA regulation, including CONC and MCOB, as it affects the management of customer accounts. Manage and support vulnerable customers in line with company policy. Operate within a set of delegated authorities as defined by the business. Maintain accurate and complete customer records, including detailed rationale to support decision making. Escalate potential issues or risks to the Collections Manager and/or the Head of Collections & Recoveries, in a prompt and effective manner. To minimise the number of repetitive enquiries from customers, adopting a 'getting it right first time' approach. In situations where forbearance has been exhausted, assess whether it would be appropriate to commence enforcement action to take possession and then sell our asset. Liaise with internal and external colleagues/contacts, may include external solicitors and asset managers where enforcement / repossessions proceedings have commenced. Provide recommendations for improvements to processes, systems, procedures and controls. Provide administrative support such as managing a generic mailbox, managing referrals from outsourced service providers and other ad-hoc duties. The Person Proven track record and at least 2 years' experience in dealing with Collections and Recoveries accounts in a Banking environment. Knowledge of the Asset Finance and or Residential Mortgage Collections & Recoveries industry is preferred. Experience of liaising with third parties, for example solicitors, receivers and asset managers. Understanding of the regulatory environment and in particular Consumer Duty, MCOB and CONC. Interpersonal Skills and Competencies Computer literate, PC skills including MS Excel and Word. Customer-focused approach. Strong communication, in particular listening skills and communicating with clarity. Problem solving and initiative. Planning, organising, flexibility and reliability. Negotiating and influencing skills. Adaptable and flexible. Ability to work with minimal supervision. Excellent planning and organisational skills. Enthusiastic "can do" attitude. Able to work under pressure and to tight deadlines. Accuracy and attention to detail. Ability to establish effective working relationships at all levels. May be required to travel to other Shawbrook premises Permanent / 37.5-hour week. Able to work extended hours on occasions when required. Flexible working approach between office and working from home. The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Aug 14, 2025
Full time
The role is part of the Collections and Recoveries team within Risk Services supporting Asset Finance, and or, Retail Mortgage customers. The role is primarily responsible for pro-active management of cases in arrears, assessing customer circumstances and where appropriate, offering solutions (including tailored forbearance) to mitigate losses and deliver good customer outcomes; this includes the management of late arrears cases and liaison with external solicitors where enforcement action has commenced. This role requires a high level of communication, negotiation skills, and a thorough understanding of banking regulations relating to customers experiencing payment difficulties, including Consumer Duty. Key Role Responsibilities Engage with customers experiencing payment difficulties to understand their circumstances, assess their individual needs, agree appropriate forbearance whilst ensuring good customer outcomes are delivered. Delivering good customer outcomes is central to the FCA's expectations of firms' conduct and that all colleagues will be required to demonstrate a knowledge of this key operating principle and actions taken are aligned to Consumer Duty requirements. Demonstrates a full understanding of FCA regulation, including CONC and MCOB, as it affects the management of customer accounts. Manage and support vulnerable customers in line with company policy. Operate within a set of delegated authorities as defined by the business. Maintain accurate and complete customer records, including detailed rationale to support decision making. Escalate potential issues or risks to the Collections Manager and/or the Head of Collections & Recoveries, in a prompt and effective manner. To minimise the number of repetitive enquiries from customers, adopting a 'getting it right first time' approach. In situations where forbearance has been exhausted, assess whether it would be appropriate to commence enforcement action to take possession and then sell our asset. Liaise with internal and external colleagues/contacts, may include external solicitors and asset managers where enforcement / repossessions proceedings have commenced. Provide recommendations for improvements to processes, systems, procedures and controls. Provide administrative support such as managing a generic mailbox, managing referrals from outsourced service providers and other ad-hoc duties. The Person Proven track record and at least 2 years' experience in dealing with Collections and Recoveries accounts in a Banking environment. Knowledge of the Asset Finance and or Residential Mortgage Collections & Recoveries industry is preferred. Experience of liaising with third parties, for example solicitors, receivers and asset managers. Understanding of the regulatory environment and in particular Consumer Duty, MCOB and CONC. Interpersonal Skills and Competencies Computer literate, PC skills including MS Excel and Word. Customer-focused approach. Strong communication, in particular listening skills and communicating with clarity. Problem solving and initiative. Planning, organising, flexibility and reliability. Negotiating and influencing skills. Adaptable and flexible. Ability to work with minimal supervision. Excellent planning and organisational skills. Enthusiastic "can do" attitude. Able to work under pressure and to tight deadlines. Accuracy and attention to detail. Ability to establish effective working relationships at all levels. May be required to travel to other Shawbrook premises Permanent / 37.5-hour week. Able to work extended hours on occasions when required. Flexible working approach between office and working from home. The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Main Purpose of the Role The Housing Officer (temporary accommodation) is responsible for the effective management of Intensive Housing Management (IHM) residents across Bradford. The role focuses on supporting residents through their housing journey, with the ultimate goal of successfully rehousing all IHM tenants. Working closely with the Concept support team, the officer ensures that residents are tenancy ready and equipped to transition into more permanent housing solutions. When all other housing options have been exhausted, the officer is expected to take possession action in accordance with legal and procedural requirements. Central to the role is a commitment to placing the resident at the heart of service delivery, ensuring their needs are prioritised while also meeting performance targets and contributing to the overall success of the housing service. Key Responsibilities As the Housing Officer you will be responsible for the day-to-day management of IHM tenants, including investigating anti-social behaviour complaints and handling tenancy-related enquiries. In collaboration with the support team, you will develop tailored rehousing plans for each tenant and provide advice on tenancy matters, welfare, and benefits to help residents secure new accommodation. This role will require you to make referrals to the New Homes Fund and build relationships with key partners such as Bradford Council, registered providers, and private landlords. Where rehousing is not possible, you will need to initiate possession proceedings, ensuring compliance with the Pre-action Protocol and legal standards, preparing and serving notices, completing court applications, and attending hearings. The role also involves attending multi-agency meetings to represent Concept Housing, identifying and responding to safeguarding concerns, maintaining accurate tenancy records, and producing high-quality reports and correspondence. You will be expected to meet performance targets, suggest service improvements, and maintain strong working relationships with internal and external stakeholders. Participation in training and team activities, keeping informed on housing law and sector developments, and uphold Concept s values around equality, diversity, data protection, and health and safety are considered essential. The desirable skills and experience for this role are: Proven housing management experience Proven experience of using accelerated possession proceedings to obtain possession of assured shorthold tenancies Customer focused, placing the customer at the centre of all you do An understanding of the current issues affecting social housing Knowledge of relevant housing law Please note that interviews may be arranged throughout the application period, and as such, the vacancy could close at short notice. All applicants will be notified of the outcome of their application, so we encourage interested candidates to apply as soon as possible. If you have any questions or would like an informal chat about the role of Housing Officer, please contact HR.
Aug 13, 2025
Contractor
Main Purpose of the Role The Housing Officer (temporary accommodation) is responsible for the effective management of Intensive Housing Management (IHM) residents across Bradford. The role focuses on supporting residents through their housing journey, with the ultimate goal of successfully rehousing all IHM tenants. Working closely with the Concept support team, the officer ensures that residents are tenancy ready and equipped to transition into more permanent housing solutions. When all other housing options have been exhausted, the officer is expected to take possession action in accordance with legal and procedural requirements. Central to the role is a commitment to placing the resident at the heart of service delivery, ensuring their needs are prioritised while also meeting performance targets and contributing to the overall success of the housing service. Key Responsibilities As the Housing Officer you will be responsible for the day-to-day management of IHM tenants, including investigating anti-social behaviour complaints and handling tenancy-related enquiries. In collaboration with the support team, you will develop tailored rehousing plans for each tenant and provide advice on tenancy matters, welfare, and benefits to help residents secure new accommodation. This role will require you to make referrals to the New Homes Fund and build relationships with key partners such as Bradford Council, registered providers, and private landlords. Where rehousing is not possible, you will need to initiate possession proceedings, ensuring compliance with the Pre-action Protocol and legal standards, preparing and serving notices, completing court applications, and attending hearings. The role also involves attending multi-agency meetings to represent Concept Housing, identifying and responding to safeguarding concerns, maintaining accurate tenancy records, and producing high-quality reports and correspondence. You will be expected to meet performance targets, suggest service improvements, and maintain strong working relationships with internal and external stakeholders. Participation in training and team activities, keeping informed on housing law and sector developments, and uphold Concept s values around equality, diversity, data protection, and health and safety are considered essential. The desirable skills and experience for this role are: Proven housing management experience Proven experience of using accelerated possession proceedings to obtain possession of assured shorthold tenancies Customer focused, placing the customer at the centre of all you do An understanding of the current issues affecting social housing Knowledge of relevant housing law Please note that interviews may be arranged throughout the application period, and as such, the vacancy could close at short notice. All applicants will be notified of the outcome of their application, so we encourage interested candidates to apply as soon as possible. If you have any questions or would like an informal chat about the role of Housing Officer, please contact HR.
Contract details: 0.6 FTE, 22.2 hours a week Good Growth Good Growth is responsible for delivering and implementing the Mayor's environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work. About the team London is a city recognised as the global capital for arts and culture. Our theatres, music venues, museums and galleries are renowned across the world. Our creative industries are vital to London's success and the recording studios, rehearsal spaces, artists' workspaces, grassroots music, and LGBTQ+ venues all contribute to this success. The Space for Culture team is part of the Culture, Creative Industries and 24Hour Unit. It ensures that culture, creativity and community are hardwired into the fabric of our city to build a better London for everyone. From production and performance spaces to public realm projects, from protecting spaces at risk to creating opportunities for new spaces, we work to strengthen our city's identity as a rich, diverse and multifaceted cultural capital. About the role As Senior Programme Manager for Creative Enterprise Zones, you will provide senior strategic direction and management of the programme, working with stakeholders across London to create opportunities for cultural and creative organisations to thrive. This is a job share, so you will be working closely with the existing role holder, as well as with a small team of two and a group of 12 Zone Managers. What your day will look like Co-Lead and Empower the Team Set team priorities, lead planning sessions, support individual development, and foster a collaborative, high-performing culture. Shape and Steer Communications Oversee internal and external messaging in partnership with the Communications Officer-ensuring alignment with brand, tone, and strategic objectives. Engage with Strategic Partners Build and maintain relationships with external key stakeholders and the Mayor's Office, represent the organisation at events, and identify opportunities for collaboration and influence. Deliver High-Impact Programmes and Events Manage the delivery of major initiatives like London Made Me Business Development Programme , influence Mayoral briefings and reaccreditation processes, and ensure smooth execution and measurable outcomes. Influence Policy and Development Projects Track and respond to planning policy developments, prepare strategic briefings, and engage with developers to align major projects with regeneration goals. This work will be job-shared on a sub-regional basis. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Successful track record of creative industries policy development and programme delivery in a complex political environment, including working with local, regional and central government partners. Understanding of London's planning and regeneration landscape. Understanding of workspace and live/work capital projects and business plan delivery. Extensive experience of programme and project management working across teams. Advanced level experience of long-term evaluation, economic impact assessment and reporting Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us. Level 3 indicators of effective performance: Encourages and supports teams in engaging in transparent and inclusive communication Influences others and gains buy-in using compelling, well thought through arguments Negotiates effectively to deliver GLA priorities Synthesises the complex viewpoints of others, recognises where compromise is necessary and brokers agreement Advocates positively for the GLA both within and outside the organisation Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 3 indicators of effective performance: Actively engages partners and encourages others to build relationships that support GLA objectives Understands and recognises the contributions that staff at all levels make to delivering priorities Proactively manages partner relationships, preventing or resolving any conflict Adapts style to work effectively with partners, building consensus, trust and respect Delivers objectives by bringing together diverse stakeholders to work effectively in partnership Strategic Thinking is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. Level 3 indicators of effective performance Translates GLA vision and strategy into practical and tangible plans for own team or delivery partners Consistently takes account of the wider implications of team's actions for the GLA Encourages self and others to think about organisation's long term potential Informs strategy development by identifying gaps in current delivery or evidence Takes account of a wide range of public and partner needs to inform team's work The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework This role is based at London Fire Brigade's Head Office (Union Street SE1 0LL). How to apply If you would like to apply for the role you will need to submit the following: Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have questions about the role If you wish to learn more about the role, there will be a Teams information session at 1pm on Wednesday 13 August. This session includes opportunities to ask questions. Afterwards the session will be available as a recording. Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date will be in the week of 29 September 2025. Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation, and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy . click apply for full job details
Aug 13, 2025
Full time
Contract details: 0.6 FTE, 22.2 hours a week Good Growth Good Growth is responsible for delivering and implementing the Mayor's environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work. About the team London is a city recognised as the global capital for arts and culture. Our theatres, music venues, museums and galleries are renowned across the world. Our creative industries are vital to London's success and the recording studios, rehearsal spaces, artists' workspaces, grassroots music, and LGBTQ+ venues all contribute to this success. The Space for Culture team is part of the Culture, Creative Industries and 24Hour Unit. It ensures that culture, creativity and community are hardwired into the fabric of our city to build a better London for everyone. From production and performance spaces to public realm projects, from protecting spaces at risk to creating opportunities for new spaces, we work to strengthen our city's identity as a rich, diverse and multifaceted cultural capital. About the role As Senior Programme Manager for Creative Enterprise Zones, you will provide senior strategic direction and management of the programme, working with stakeholders across London to create opportunities for cultural and creative organisations to thrive. This is a job share, so you will be working closely with the existing role holder, as well as with a small team of two and a group of 12 Zone Managers. What your day will look like Co-Lead and Empower the Team Set team priorities, lead planning sessions, support individual development, and foster a collaborative, high-performing culture. Shape and Steer Communications Oversee internal and external messaging in partnership with the Communications Officer-ensuring alignment with brand, tone, and strategic objectives. Engage with Strategic Partners Build and maintain relationships with external key stakeholders and the Mayor's Office, represent the organisation at events, and identify opportunities for collaboration and influence. Deliver High-Impact Programmes and Events Manage the delivery of major initiatives like London Made Me Business Development Programme , influence Mayoral briefings and reaccreditation processes, and ensure smooth execution and measurable outcomes. Influence Policy and Development Projects Track and respond to planning policy developments, prepare strategic briefings, and engage with developers to align major projects with regeneration goals. This work will be job-shared on a sub-regional basis. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Successful track record of creative industries policy development and programme delivery in a complex political environment, including working with local, regional and central government partners. Understanding of London's planning and regeneration landscape. Understanding of workspace and live/work capital projects and business plan delivery. Extensive experience of programme and project management working across teams. Advanced level experience of long-term evaluation, economic impact assessment and reporting Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us. Level 3 indicators of effective performance: Encourages and supports teams in engaging in transparent and inclusive communication Influences others and gains buy-in using compelling, well thought through arguments Negotiates effectively to deliver GLA priorities Synthesises the complex viewpoints of others, recognises where compromise is necessary and brokers agreement Advocates positively for the GLA both within and outside the organisation Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 3 indicators of effective performance: Actively engages partners and encourages others to build relationships that support GLA objectives Understands and recognises the contributions that staff at all levels make to delivering priorities Proactively manages partner relationships, preventing or resolving any conflict Adapts style to work effectively with partners, building consensus, trust and respect Delivers objectives by bringing together diverse stakeholders to work effectively in partnership Strategic Thinking is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. Level 3 indicators of effective performance Translates GLA vision and strategy into practical and tangible plans for own team or delivery partners Consistently takes account of the wider implications of team's actions for the GLA Encourages self and others to think about organisation's long term potential Informs strategy development by identifying gaps in current delivery or evidence Takes account of a wide range of public and partner needs to inform team's work The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework This role is based at London Fire Brigade's Head Office (Union Street SE1 0LL). How to apply If you would like to apply for the role you will need to submit the following: Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have questions about the role If you wish to learn more about the role, there will be a Teams information session at 1pm on Wednesday 13 August. This session includes opportunities to ask questions. Afterwards the session will be available as a recording. Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date will be in the week of 29 September 2025. Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation, and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy . click apply for full job details
About The Role Working hours: 35 hours per week Contract type: Permanent Closing date: 11.59pm, 14 August 2025 Interview method: in person This role is subject to: Qualification - Qualified Solicitor, Barrister or Chartered Legal Executive Advocate We are looking for a Senior Solicitor to join the Housing and Neighbourhood Nuisance Team (Legal). One of the important functions of the team is provide legal support to Manchester and Salford Councils in respect of all aspects of Social Housing Law including: Housing Management Remedies for anti social behaviour including injunctions, possession and closure orders Legal challenges to homelessness decisions including Judicial Review and Appeals Advice and Representation in the County Court and Magistrates Court Flexibility will be required to be on paid standby out of hours duty - Monday to Friday for phone calls and Saturday to cover arrests, on a rota basis (usually every six weeks). We offer our lawyers flexible start and finish times with an effective hybrid working-practice model. There's opportunity for development and variety thanks to the way our teams practise in our Lexcel-accredited and supported legal service. About the Candidate You will be knowledgeable and enthusiastic about Social Housing law. You will be self motivated to expand your knowledge to meet client needs and to work as part of a team. We are seeking someone who is focused and has an ability to identify the important legal and evidential issues and has essential ability to communicate complex legal issues to client officers. You will be a persuasive advocate. Experience in local government or as an inhouse lawyer is desirable. For any questions about the role please contact Ann Warburton on . About Us We're the local council for one of the UK's most vibrant and diverse cities. Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: We take time to listen and understand We work together and trust each other We show that we value our differences and treat each other fairly We 'own it' and we're not afraid to try new things We're proud and passionate about Manchester Benefits we offer Generous holiday allowance- Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks. A buzzing pension- You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum. Enhanced parental and carers leave- Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events. Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more. Learn and grow- We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. A Good Employment Charter member- W e are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life. Up to 3 days volunteering leave- Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits. Creating an Inclusive Team at Manchester City Council At Manchester City Council, we're dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. Support During the Process Interview Adjustments : Let us know if you need any adjustments to demonstrate your suitability during the interview. Accessible Formats : Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page . This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone. Guaranteed Assessment Scheme We guarantee assessments for applicants who meet the minimum shortlisting requirement s for the role and identify with at least one of the criteria below : Members of the Armed Forces members or veterans Current or former care leavers Have a disability or long-term condition When You Join Us We're a Disability Confident Employer, offering: A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work. Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice. A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly . For more information about the role or any adjustments, email . What we will need from you if you're successful In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement ofemployment.This is not arole we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. Pre-Employment Checks If you are successful in securing a position with us, the pre-employment checks required will depend on the role you've applied for. As a guide, these checks may include: Proof of Right to Work : You'll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role. References : We'll require references from your current and previous employer(s). Proof of Qualifications : Evidence of qualifications relevant to the role will be required . Disclosure and Barring Service (DBS) Check : A criminal record check may be necessary, depending on the role. Proof of Manchester Residency : For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council. Police Vetting : Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information. Baseline Personnel Security Standard (BPSS) Clearance : BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. It ensures that individuals meet basic security requirements and can be trusted with sensitive information Driving Licence : If the role requires driving, we'll need evidence of your valid driving licence. These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve. Other relevant information We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we'll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. For more information about the role, please ensure that you read the role profile attached. Calculate your take home pay . Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year. Privacy Notice
Aug 13, 2025
Full time
About The Role Working hours: 35 hours per week Contract type: Permanent Closing date: 11.59pm, 14 August 2025 Interview method: in person This role is subject to: Qualification - Qualified Solicitor, Barrister or Chartered Legal Executive Advocate We are looking for a Senior Solicitor to join the Housing and Neighbourhood Nuisance Team (Legal). One of the important functions of the team is provide legal support to Manchester and Salford Councils in respect of all aspects of Social Housing Law including: Housing Management Remedies for anti social behaviour including injunctions, possession and closure orders Legal challenges to homelessness decisions including Judicial Review and Appeals Advice and Representation in the County Court and Magistrates Court Flexibility will be required to be on paid standby out of hours duty - Monday to Friday for phone calls and Saturday to cover arrests, on a rota basis (usually every six weeks). We offer our lawyers flexible start and finish times with an effective hybrid working-practice model. There's opportunity for development and variety thanks to the way our teams practise in our Lexcel-accredited and supported legal service. About the Candidate You will be knowledgeable and enthusiastic about Social Housing law. You will be self motivated to expand your knowledge to meet client needs and to work as part of a team. We are seeking someone who is focused and has an ability to identify the important legal and evidential issues and has essential ability to communicate complex legal issues to client officers. You will be a persuasive advocate. Experience in local government or as an inhouse lawyer is desirable. For any questions about the role please contact Ann Warburton on . About Us We're the local council for one of the UK's most vibrant and diverse cities. Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: We take time to listen and understand We work together and trust each other We show that we value our differences and treat each other fairly We 'own it' and we're not afraid to try new things We're proud and passionate about Manchester Benefits we offer Generous holiday allowance- Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks. A buzzing pension- You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum. Enhanced parental and carers leave- Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events. Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more. Learn and grow- We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. A Good Employment Charter member- W e are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life. Up to 3 days volunteering leave- Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits. Creating an Inclusive Team at Manchester City Council At Manchester City Council, we're dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. Support During the Process Interview Adjustments : Let us know if you need any adjustments to demonstrate your suitability during the interview. Accessible Formats : Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page . This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone. Guaranteed Assessment Scheme We guarantee assessments for applicants who meet the minimum shortlisting requirement s for the role and identify with at least one of the criteria below : Members of the Armed Forces members or veterans Current or former care leavers Have a disability or long-term condition When You Join Us We're a Disability Confident Employer, offering: A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work. Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice. A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly . For more information about the role or any adjustments, email . What we will need from you if you're successful In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement ofemployment.This is not arole we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. Pre-Employment Checks If you are successful in securing a position with us, the pre-employment checks required will depend on the role you've applied for. As a guide, these checks may include: Proof of Right to Work : You'll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role. References : We'll require references from your current and previous employer(s). Proof of Qualifications : Evidence of qualifications relevant to the role will be required . Disclosure and Barring Service (DBS) Check : A criminal record check may be necessary, depending on the role. Proof of Manchester Residency : For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council. Police Vetting : Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information. Baseline Personnel Security Standard (BPSS) Clearance : BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. It ensures that individuals meet basic security requirements and can be trusted with sensitive information Driving Licence : If the role requires driving, we'll need evidence of your valid driving licence. These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve. Other relevant information We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we'll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. For more information about the role, please ensure that you read the role profile attached. Calculate your take home pay . Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year. Privacy Notice
Working across all Directorates and reporting into the Chief Governance & Risk Officer, As the Director of legal you will lead the provision of legal services across the Notting Hill Genesis (NHG) Group to deliver an outstanding service through the provision of inhouse and external legal advice and representation.You will work alongside other Directors, as part of the Senior Leadership Team (SLT) in ensuring that our people have the right training and competence in place to do the right thing for our customers, legal and regulatory obligations. How you'll do it Provide a focal point for the organisation's legal matters and oversee the provision of all legal services, managing and maximising value for money from the efficient and effective use of legal resources, inhouse and/or externally as well as ensuring the effective instructions of solicitors on all legal work in accordance with policies and procedures. Be accountable for business assurance activities in relation to the legal functions ensuring appropriate identification, monitoring, and mitigation of legal risks and the provision of legal advice to protect and sustain the business. Work collaboratively with the EB, SLT and other key stakeholders to promote and deliver robust risk management across governance and legal arrangements in line with best practice. Act asCompliance Officer for Legal Practice (COLP), Compliance Officer for Finance and Administration (COFA) or Solicitor Regulation Authority (SRA) Training Principal as may be required, ensure that the Group is compliant with all legal practice and other regulatory requirements includingSolicitors' Accounts Rules compliance duties. Lead on the development and/or review of new policies and procedures and ensure existing ones are updated where legal input is required. Undertake legal casework to serve the best interests of the organisation, providing excellent legal advice and assistance in areas as may be required. Keep up to date with emerging regulation and legislation and advise on changes and best practice, working with stakeholders across the business to ensure documentation and processes meet legal and regulatory needs you identify. Develop excellent relationships across the group to help support colleagues to deliver on the outcomes of the corporate strategy. Represent NHG at external meetings and build relationships with key external stakeholders. Collaborate with HR to design and implement effective recruitment, induction and training programmes. Responsibilities Design and deliver arrangements for the provision of a centralised legal services function within and across NHG which provides excellent legal advice and support while achieving value for money. Work collaboratively with operational or other teams to ensure that they make the best use of the legal services to ensure residents are supported to live their lives well and that organisational risks are mitigated. Maximise cost effectiveness of the legal budget by managing the NHG legal services framework and inhouse centralised legal services team, working with procurement colleagues as required, to ensure all cases are quickly evaluated and actioned with success. Being appointed to act as COLP, COFA and SRA Training Principal, as may be required. Working with relevant colleagues, ensure the design and delivery of legal training and other support as may be required. Monitor the external legal environment, horizon scanning, assessing development in government policy at national and local level, as well as changes in guidance and best practice issued by regulators, professional associations, membership groups and other bodies driving service improvements. Work with the EB and SLT to ensure that expert advice and guidance is delivered to develop and implement strategic policies, practices and action plans. Ensure that NHG has appropriate policy framework in place to meet regulatory and legal requirements and to assist the organisation with its operational goals. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Qualified solicitor of England & Wales with PQE of at least 8 years,Legal Practice Management Qualification or equivalent qualification. Qualified and experienced as COLP, COFA and SRA Training Principal Expert knowledge of the relevant legislation, statutory and regulatory requirements and the environments in which they operate, including applicable SRA requirements for inhouse legal practices. Evidence of working in an environmentof managing & mitigating risk. Leadership skills to engage, motivate and grow talent, building a culture of high performance. Experience in training and competency. frameworks and evidencing these to ensure colleagues are best equipped & compliant. What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation.You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London.We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. We welcome applications from everyone.We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation.We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. Step 1: If you are interested, please send your application now! Closing date is 25 August 2025. Step 2: Successful candidates will be invited to complete a technical assessment. Step 3: Psychometric assessment Step 4: Invited to an interview Please apply for this role online.If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via . Should a redeployee apply for this role, their application will be considered before any others. This role is currently eligible for sponsorship under the Skilled Worker visa route (SOC Code 1139) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Salary £144,177 - £150,184 per annum for 40 hours per week.
Aug 13, 2025
Full time
Working across all Directorates and reporting into the Chief Governance & Risk Officer, As the Director of legal you will lead the provision of legal services across the Notting Hill Genesis (NHG) Group to deliver an outstanding service through the provision of inhouse and external legal advice and representation.You will work alongside other Directors, as part of the Senior Leadership Team (SLT) in ensuring that our people have the right training and competence in place to do the right thing for our customers, legal and regulatory obligations. How you'll do it Provide a focal point for the organisation's legal matters and oversee the provision of all legal services, managing and maximising value for money from the efficient and effective use of legal resources, inhouse and/or externally as well as ensuring the effective instructions of solicitors on all legal work in accordance with policies and procedures. Be accountable for business assurance activities in relation to the legal functions ensuring appropriate identification, monitoring, and mitigation of legal risks and the provision of legal advice to protect and sustain the business. Work collaboratively with the EB, SLT and other key stakeholders to promote and deliver robust risk management across governance and legal arrangements in line with best practice. Act asCompliance Officer for Legal Practice (COLP), Compliance Officer for Finance and Administration (COFA) or Solicitor Regulation Authority (SRA) Training Principal as may be required, ensure that the Group is compliant with all legal practice and other regulatory requirements includingSolicitors' Accounts Rules compliance duties. Lead on the development and/or review of new policies and procedures and ensure existing ones are updated where legal input is required. Undertake legal casework to serve the best interests of the organisation, providing excellent legal advice and assistance in areas as may be required. Keep up to date with emerging regulation and legislation and advise on changes and best practice, working with stakeholders across the business to ensure documentation and processes meet legal and regulatory needs you identify. Develop excellent relationships across the group to help support colleagues to deliver on the outcomes of the corporate strategy. Represent NHG at external meetings and build relationships with key external stakeholders. Collaborate with HR to design and implement effective recruitment, induction and training programmes. Responsibilities Design and deliver arrangements for the provision of a centralised legal services function within and across NHG which provides excellent legal advice and support while achieving value for money. Work collaboratively with operational or other teams to ensure that they make the best use of the legal services to ensure residents are supported to live their lives well and that organisational risks are mitigated. Maximise cost effectiveness of the legal budget by managing the NHG legal services framework and inhouse centralised legal services team, working with procurement colleagues as required, to ensure all cases are quickly evaluated and actioned with success. Being appointed to act as COLP, COFA and SRA Training Principal, as may be required. Working with relevant colleagues, ensure the design and delivery of legal training and other support as may be required. Monitor the external legal environment, horizon scanning, assessing development in government policy at national and local level, as well as changes in guidance and best practice issued by regulators, professional associations, membership groups and other bodies driving service improvements. Work with the EB and SLT to ensure that expert advice and guidance is delivered to develop and implement strategic policies, practices and action plans. Ensure that NHG has appropriate policy framework in place to meet regulatory and legal requirements and to assist the organisation with its operational goals. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Qualified solicitor of England & Wales with PQE of at least 8 years,Legal Practice Management Qualification or equivalent qualification. Qualified and experienced as COLP, COFA and SRA Training Principal Expert knowledge of the relevant legislation, statutory and regulatory requirements and the environments in which they operate, including applicable SRA requirements for inhouse legal practices. Evidence of working in an environmentof managing & mitigating risk. Leadership skills to engage, motivate and grow talent, building a culture of high performance. Experience in training and competency. frameworks and evidencing these to ensure colleagues are best equipped & compliant. What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation.You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London.We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. We welcome applications from everyone.We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation.We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. Step 1: If you are interested, please send your application now! Closing date is 25 August 2025. Step 2: Successful candidates will be invited to complete a technical assessment. Step 3: Psychometric assessment Step 4: Invited to an interview Please apply for this role online.If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via . Should a redeployee apply for this role, their application will be considered before any others. This role is currently eligible for sponsorship under the Skilled Worker visa route (SOC Code 1139) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Salary £144,177 - £150,184 per annum for 40 hours per week.
Adecco is delighted to be partnering with Slough Borough Council to recruit an Early Intervention and Private Sector Accommodation Officer on an initial 6-9 month contract , with strong potential for extension. In this role you will actively prevent and relieve homelessness by delivering high-quality housing advice and support, with a specific focus on developing and utilising private sector accommodation options to meet housing needs. What we're looking for: Ability to manage a varied caseload independently and ensure legal compliance. Proven experience in homelessness prevention casework, including carrying out assessments under the Homelessness Reduction Act 2017, issuing decision letters, and developing Personalised Housing Plans (PHPs). Ability to build and maintain relationships with private landlords and letting agents to identify and secure accommodation for clients at risk of homelessness. Confidence in negotiating tenancy terms and promoting landlord incentive schemes such as rent deposits, bonds, and rent in advance. Capability in supporting clients to secure their own accommodation through affordability advice, tenancy readiness, and budgeting support. Skilled in mediation with landlords, friends or family to prevent eviction or homelessness. Sound understanding of tenancy rights, welfare benefits, and local housing pathways. Able to carry out home visits, working with vulnerable individuals, and collaborating with internal teams and partner agencies. Strong written and verbal communication skills, with accurate and up-to-date case recording. Strong knowledge of housing legislation (Parts 6 & 7, HRA 2017) Familiarity with NEC (Northgate), Jigsaw, and Agresso systems Excellent admin, IT, organisational and communication skills Details: Full-time (37 hrs/week) , hybrid working (up to 2 days per week in the office) Enhanced DBS required; car driver/owner is not essential Ready to hit the ground running? If you've worked in a similar role within a local authority in the last two years, we'd love to hear from you. If you feel you meet the above criteria and can start on short notice (2 weeks' maximum), please apply online now, or email (url removed) for a confidential conversation.
Aug 10, 2025
Seasonal
Adecco is delighted to be partnering with Slough Borough Council to recruit an Early Intervention and Private Sector Accommodation Officer on an initial 6-9 month contract , with strong potential for extension. In this role you will actively prevent and relieve homelessness by delivering high-quality housing advice and support, with a specific focus on developing and utilising private sector accommodation options to meet housing needs. What we're looking for: Ability to manage a varied caseload independently and ensure legal compliance. Proven experience in homelessness prevention casework, including carrying out assessments under the Homelessness Reduction Act 2017, issuing decision letters, and developing Personalised Housing Plans (PHPs). Ability to build and maintain relationships with private landlords and letting agents to identify and secure accommodation for clients at risk of homelessness. Confidence in negotiating tenancy terms and promoting landlord incentive schemes such as rent deposits, bonds, and rent in advance. Capability in supporting clients to secure their own accommodation through affordability advice, tenancy readiness, and budgeting support. Skilled in mediation with landlords, friends or family to prevent eviction or homelessness. Sound understanding of tenancy rights, welfare benefits, and local housing pathways. Able to carry out home visits, working with vulnerable individuals, and collaborating with internal teams and partner agencies. Strong written and verbal communication skills, with accurate and up-to-date case recording. Strong knowledge of housing legislation (Parts 6 & 7, HRA 2017) Familiarity with NEC (Northgate), Jigsaw, and Agresso systems Excellent admin, IT, organisational and communication skills Details: Full-time (37 hrs/week) , hybrid working (up to 2 days per week in the office) Enhanced DBS required; car driver/owner is not essential Ready to hit the ground running? If you've worked in a similar role within a local authority in the last two years, we'd love to hear from you. If you feel you meet the above criteria and can start on short notice (2 weeks' maximum), please apply online now, or email (url removed) for a confidential conversation.
Position: Housing Officer Location: Livingston Hours: 30 hours per week Duration : Temporary until March 2026 Pay Rate: 15 - 18 per hour Are you passionate about making a difference in your community? Do you thrive in dynamic environments where every day brings new challenges and opportunities? If so, we have the perfect role for you! Our client provides safe, affordable, and quality housing to their residents. They believe that everyone deserves a place to call home, and they work tirelessly to support the community through innovative housing solutions and exceptional service. As a Housing Officer, you will be at the forefront of their mission, working directly with residents to ensure their housing needs are met. Key Responsibilities: Housing Management: Liaise with tenants, manage estates, address anti-social behaviour, and conduct inspections. Repairs: Coordinate with Maintenance Supervisors and tenants on repair issues. Arrears Control: Manage arrears, negotiate arrangements, and instigate legal action if necessary. Resident Involvement: Promote the Association's work and attend tenant meetings. Administration: Maintain accurate records and adhere to performance standards. Desirable experience: Ideally experience in housing roles, estate management, repairs, arrears management, and using the UC Landlord Portal Knowledge of Universal Credit, welfare benefits, housing legislation, and good practice Excellent communication, organisation, and computer skills Commitment to equal opportunities and high service standards Clean driving license and access to a car Values and Attitudes: Positive and 'can-do' attitude Commitment to openness, accessibility, honesty, integrity, and respect Friendly and supportive approach Why should you temp with Office Angels?! Weekly pay for added financial convenience. 28 days of paid annual leave based on a weekly accrual. Access to discount vouchers with various high street brands. Eye care vouchers and contribution towards glasses for VDU purposes. Support from our team to aid in finding permanent work and expert interview guidance. Pension scheme options with employer contributions. Statutory Sick Pay in case you find yourself under the weather. Access to our assistance programme offering free, confidential, and independent advice on various issues. Exciting opportunities for career growth within our sister businesses, covering multiple sectors and specialisms. How to Apply: If you meet the criteria and are passionate about making a difference, we would love to hear from you. Please submit your CV below or email (url removed) Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 08, 2025
Seasonal
Position: Housing Officer Location: Livingston Hours: 30 hours per week Duration : Temporary until March 2026 Pay Rate: 15 - 18 per hour Are you passionate about making a difference in your community? Do you thrive in dynamic environments where every day brings new challenges and opportunities? If so, we have the perfect role for you! Our client provides safe, affordable, and quality housing to their residents. They believe that everyone deserves a place to call home, and they work tirelessly to support the community through innovative housing solutions and exceptional service. As a Housing Officer, you will be at the forefront of their mission, working directly with residents to ensure their housing needs are met. Key Responsibilities: Housing Management: Liaise with tenants, manage estates, address anti-social behaviour, and conduct inspections. Repairs: Coordinate with Maintenance Supervisors and tenants on repair issues. Arrears Control: Manage arrears, negotiate arrangements, and instigate legal action if necessary. Resident Involvement: Promote the Association's work and attend tenant meetings. Administration: Maintain accurate records and adhere to performance standards. Desirable experience: Ideally experience in housing roles, estate management, repairs, arrears management, and using the UC Landlord Portal Knowledge of Universal Credit, welfare benefits, housing legislation, and good practice Excellent communication, organisation, and computer skills Commitment to equal opportunities and high service standards Clean driving license and access to a car Values and Attitudes: Positive and 'can-do' attitude Commitment to openness, accessibility, honesty, integrity, and respect Friendly and supportive approach Why should you temp with Office Angels?! Weekly pay for added financial convenience. 28 days of paid annual leave based on a weekly accrual. Access to discount vouchers with various high street brands. Eye care vouchers and contribution towards glasses for VDU purposes. Support from our team to aid in finding permanent work and expert interview guidance. Pension scheme options with employer contributions. Statutory Sick Pay in case you find yourself under the weather. Access to our assistance programme offering free, confidential, and independent advice on various issues. Exciting opportunities for career growth within our sister businesses, covering multiple sectors and specialisms. How to Apply: If you meet the criteria and are passionate about making a difference, we would love to hear from you. Please submit your CV below or email (url removed) Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are seeking a proactive and customer-focused Housing Triage Officer to join a busy Housing Team, providing first-line advice and assistance to residents with housing-related issues. You will play a key role in preventing homelessness by identifying those already homeless or at risk within 56 days, in line with current legislation and the Homelessness Code of Guidance. This is a fast-paced role that requires excellent communication, sound housing knowledge, and the ability to assess needs quickly and effectively. The successful candidate will be required to be int he office 3 days a week. The Role Act as the first point of contact for all new enquiries into the service, conducting initial assessments to establish housing needs and risks. Identify households at risk of homelessness and provide early intervention support where applicable. Deliver accurate advice and assistance on a wide range of housing matters, including homelessness prevention, tenancy rights, illegal eviction, disrepair, domestic abuse, money management, and benefits. Advise customers on housing options, such as private rentals, deposit and rent-in-advance schemes, renting a room, social housing, mediation, and supported accommodation. Undertake casework as required to complete triage assessments and ensure timely progression of cases. Coordinate and respond to general housing queries via phone, email, and in person. Work closely with colleagues, partners, and external agencies to support residents in finding or sustaining accommodation. Key Requirements Proven recent experience using Abritas (Civica) Homeless module. Strong understanding of homelessness legislation, housing allocations policies, choice-based lettings, and the housing options agenda. Good working knowledge of tenancy law to provide accurate advice to tenants and landlords. Excellent interpersonal skills with the ability to work under pressure, prioritise workload, and meet tight deadlines. A customer-focused approach with the flexibility to adapt to service needs and contribute to continuous improvement. What you need to do now If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Aug 08, 2025
Contractor
We are seeking a proactive and customer-focused Housing Triage Officer to join a busy Housing Team, providing first-line advice and assistance to residents with housing-related issues. You will play a key role in preventing homelessness by identifying those already homeless or at risk within 56 days, in line with current legislation and the Homelessness Code of Guidance. This is a fast-paced role that requires excellent communication, sound housing knowledge, and the ability to assess needs quickly and effectively. The successful candidate will be required to be int he office 3 days a week. The Role Act as the first point of contact for all new enquiries into the service, conducting initial assessments to establish housing needs and risks. Identify households at risk of homelessness and provide early intervention support where applicable. Deliver accurate advice and assistance on a wide range of housing matters, including homelessness prevention, tenancy rights, illegal eviction, disrepair, domestic abuse, money management, and benefits. Advise customers on housing options, such as private rentals, deposit and rent-in-advance schemes, renting a room, social housing, mediation, and supported accommodation. Undertake casework as required to complete triage assessments and ensure timely progression of cases. Coordinate and respond to general housing queries via phone, email, and in person. Work closely with colleagues, partners, and external agencies to support residents in finding or sustaining accommodation. Key Requirements Proven recent experience using Abritas (Civica) Homeless module. Strong understanding of homelessness legislation, housing allocations policies, choice-based lettings, and the housing options agenda. Good working knowledge of tenancy law to provide accurate advice to tenants and landlords. Excellent interpersonal skills with the ability to work under pressure, prioritise workload, and meet tight deadlines. A customer-focused approach with the flexibility to adapt to service needs and contribute to continuous improvement. What you need to do now If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Do you have experience working as a Housing Triage Officer? I'm excited to be able to recruit for my client who is looking for a Housing Triage Officer in London. As a part of the role, you will provide a flexible, person-centred approach towards homeless client. You will need to have experience of casework with vulnerable people as well as working in partnerships with a variety of agencies. Duties: Providing personalised support to allow the customers to maintain a tenancy and address, as well as any other need identified. Using the knowledge of the Council's housing and community care procedures along with knowledge of housing support services to provide advice, assistance and support to multiple complex needs customers accepted for a Housing First Service. Providing advice, support and access to relevant Housing Options, benefits, and other entitlements available to Housing First Customer. Ensuring the customer can maintain the tenancy provided by linking the customer into all available support available. Liaising with private landlords to secure and maintain accommodation for the customer. To liaise with all statutory partners in health, housing, social care, police and support providers to ensure the customer can maintain the tenancy provided. Minimum Requirements: Previous experience of liaising with agencies and working in homelessness Eligibility to work in the UK. Benefits of working with Ackerman Pierce: Your own personal consultant DBS and Compliance Service Quick and Easy Registration Process Guaranteed weekly payment
Aug 07, 2025
Seasonal
Do you have experience working as a Housing Triage Officer? I'm excited to be able to recruit for my client who is looking for a Housing Triage Officer in London. As a part of the role, you will provide a flexible, person-centred approach towards homeless client. You will need to have experience of casework with vulnerable people as well as working in partnerships with a variety of agencies. Duties: Providing personalised support to allow the customers to maintain a tenancy and address, as well as any other need identified. Using the knowledge of the Council's housing and community care procedures along with knowledge of housing support services to provide advice, assistance and support to multiple complex needs customers accepted for a Housing First Service. Providing advice, support and access to relevant Housing Options, benefits, and other entitlements available to Housing First Customer. Ensuring the customer can maintain the tenancy provided by linking the customer into all available support available. Liaising with private landlords to secure and maintain accommodation for the customer. To liaise with all statutory partners in health, housing, social care, police and support providers to ensure the customer can maintain the tenancy provided. Minimum Requirements: Previous experience of liaising with agencies and working in homelessness Eligibility to work in the UK. Benefits of working with Ackerman Pierce: Your own personal consultant DBS and Compliance Service Quick and Easy Registration Process Guaranteed weekly payment
We are seeking a proactive Housing Solutions Officer to provide specialist housing advice, homelessness prevention, and casework management in line with the Homelessness Reduction Act 2017. This role is critical in supporting residents at risk of homelessness, offering tailored housing solutions, and ensuring compliance with statutory duties. You will work with a diverse caseload, including those facing eviction, domestic abuse survivors, and individuals with complex housing needs, securing long-term sustainable accommodation through prevention, relief, and housing options strategies. Key Responsibilities Deliver comprehensive, person-centred housing advice to prevent homelessness. Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring decisions comply with the Homelessness Reduction Act 2017. Assess applications under the prevention and relief duties, issuing S.184 decision letters where required. Identify and address safeguarding concerns, making referrals to support services as necessary. Work collaboratively with social services, mental health teams, domestic abuse support agencies, and benefits advisors to assist vulnerable clients. Support clients in accessing welfare benefits, discretionary housing payments, and other financial assistance. About You Experience working in homelessness prevention, housing options, or housing casework. Strong understanding of housing law, Homelessness Reduction Act 2017, and welfare benefits. Experience managing complex homelessness and tenancy sustainment cases. Excellent communication and negotiation skills to engage with landlords, tenants, and support services. Ability to interpret and apply housing legislation to support decision-making. Strong problem-solving and case management skills, with experience handling high-volume workloads. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Aug 07, 2025
Contractor
We are seeking a proactive Housing Solutions Officer to provide specialist housing advice, homelessness prevention, and casework management in line with the Homelessness Reduction Act 2017. This role is critical in supporting residents at risk of homelessness, offering tailored housing solutions, and ensuring compliance with statutory duties. You will work with a diverse caseload, including those facing eviction, domestic abuse survivors, and individuals with complex housing needs, securing long-term sustainable accommodation through prevention, relief, and housing options strategies. Key Responsibilities Deliver comprehensive, person-centred housing advice to prevent homelessness. Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring decisions comply with the Homelessness Reduction Act 2017. Assess applications under the prevention and relief duties, issuing S.184 decision letters where required. Identify and address safeguarding concerns, making referrals to support services as necessary. Work collaboratively with social services, mental health teams, domestic abuse support agencies, and benefits advisors to assist vulnerable clients. Support clients in accessing welfare benefits, discretionary housing payments, and other financial assistance. About You Experience working in homelessness prevention, housing options, or housing casework. Strong understanding of housing law, Homelessness Reduction Act 2017, and welfare benefits. Experience managing complex homelessness and tenancy sustainment cases. Excellent communication and negotiation skills to engage with landlords, tenants, and support services. Ability to interpret and apply housing legislation to support decision-making. Strong problem-solving and case management skills, with experience handling high-volume workloads. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Education Officer Prevention This is an exciting opportunity to join a national homelessness charity to lead the delivery of our homelessness prevention education programme in the North West as our Education Officer Prevention. Position: Education Officer Prevention Location: Based in our Manchester office, with frequent travel across the North West Contract: Permanent Hours: Full time, 37.5 hours per week Salary: £29,242 per annum plus pension and other benefits Closing Date: Sunday 24th August 2025 About the Role As Education Officer, you will coordinate and deliver the Education Programme across schools, colleges, and youth settings in the North West. The programme aims to prevent youth homelessness through engaging workshops, assemblies, and group sessions that explore topics such as healthy relationships, conflict management and homelessness awareness. Working closely with the National Education Programme Manager, you will also support the development of new resources and manage relationships with partner institutions. You will be responsible for marketing the programme, delivering high-impact sessions, and generating income through partnerships with educational settings. This is a fantastic opportunity to join a dynamic team working at the forefront of youth homelessness prevention. Key responsibilities include: Leading the delivery of education workshops and assemblies to young people aged Designing high-quality, engaging resources aligned with national curriculum and tailored to local needs Building strong partnerships with schools and colleges to promote and deliver the programme Recording and evaluating delivery to ensure effectiveness and continual improvement Training and supporting volunteers, including young people with lived experience Representing the charity at regional and national events Occasionally delivering sessions or attending meetings out-of-hours, with time off in lieu provided About You You will need to have the following skills and experience: Excellent communication skills and confidence delivering to large groups Experience working with children and young people, especially on sensitive issues Ability to build strong professional relationships with education staff and stakeholders Proven experience in designing educational content and facilitating interactive sessions Strong organisational and time management skills Self-motivated with a proactive approach and ability to work independently Good knowledge of safeguarding procedures and ability to apply them Competence in digital tools and content creation In return for working here, you will receive: A comprehensive training package tailored to your needs and role Flexible working model for suitable roles 26 days annual leave rising to 30 after five years of service Family-friendly leave policies including maternity, adoption, parental, and carers leave Auto-enrolment pension with employer contributions up to 7% Employee Assistance Programme and health support app Discount vouchers for gym, retail, food & drink, travel, electricals and more Cash benefit plan including cover for dental, optical, hospital stays and more Death in service (4x salary) Legal Advice Line About the Organisation The Organisation delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in preventing homelessness, building resilience, and creating opportunities in education, employment and volunteering across the UK from Newcastle to London, Greater Manchester to the South Coast. You may have experience in areas such as: Education Project Coordinator, Youth Engagement Officer, Schools Programme Officer, Prevention Officer, Workshop Facilitator, Learning and Engagement Officer, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Aug 07, 2025
Full time
Education Officer Prevention This is an exciting opportunity to join a national homelessness charity to lead the delivery of our homelessness prevention education programme in the North West as our Education Officer Prevention. Position: Education Officer Prevention Location: Based in our Manchester office, with frequent travel across the North West Contract: Permanent Hours: Full time, 37.5 hours per week Salary: £29,242 per annum plus pension and other benefits Closing Date: Sunday 24th August 2025 About the Role As Education Officer, you will coordinate and deliver the Education Programme across schools, colleges, and youth settings in the North West. The programme aims to prevent youth homelessness through engaging workshops, assemblies, and group sessions that explore topics such as healthy relationships, conflict management and homelessness awareness. Working closely with the National Education Programme Manager, you will also support the development of new resources and manage relationships with partner institutions. You will be responsible for marketing the programme, delivering high-impact sessions, and generating income through partnerships with educational settings. This is a fantastic opportunity to join a dynamic team working at the forefront of youth homelessness prevention. Key responsibilities include: Leading the delivery of education workshops and assemblies to young people aged Designing high-quality, engaging resources aligned with national curriculum and tailored to local needs Building strong partnerships with schools and colleges to promote and deliver the programme Recording and evaluating delivery to ensure effectiveness and continual improvement Training and supporting volunteers, including young people with lived experience Representing the charity at regional and national events Occasionally delivering sessions or attending meetings out-of-hours, with time off in lieu provided About You You will need to have the following skills and experience: Excellent communication skills and confidence delivering to large groups Experience working with children and young people, especially on sensitive issues Ability to build strong professional relationships with education staff and stakeholders Proven experience in designing educational content and facilitating interactive sessions Strong organisational and time management skills Self-motivated with a proactive approach and ability to work independently Good knowledge of safeguarding procedures and ability to apply them Competence in digital tools and content creation In return for working here, you will receive: A comprehensive training package tailored to your needs and role Flexible working model for suitable roles 26 days annual leave rising to 30 after five years of service Family-friendly leave policies including maternity, adoption, parental, and carers leave Auto-enrolment pension with employer contributions up to 7% Employee Assistance Programme and health support app Discount vouchers for gym, retail, food & drink, travel, electricals and more Cash benefit plan including cover for dental, optical, hospital stays and more Death in service (4x salary) Legal Advice Line About the Organisation The Organisation delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in preventing homelessness, building resilience, and creating opportunities in education, employment and volunteering across the UK from Newcastle to London, Greater Manchester to the South Coast. You may have experience in areas such as: Education Project Coordinator, Youth Engagement Officer, Schools Programme Officer, Prevention Officer, Workshop Facilitator, Learning and Engagement Officer, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Cyngor Caerdydd/Cardiff Council
Cardiff, South Glamorgan
The Community Resource Team Home Care (CRT) are part of Cardiff Council's Independent Living and Community Care Service (ILS) and work in partnership with vulnerable adults to support them to live independently at home and connected to their communities. CRT is a joint service provided by Cardiff Council and Cardiff and Vale University health board that aims to support adults, through therapy and/ or home care, to recover or maintain their ability to live independently at home. The service provides reablement care which aims to encourage and support people to learn or re-learns skills necessary for daily living, following a period of illness or after a stay in hospital. About the job You will be responsible for assessing the care and support needs of individuals in their own home. You will be working with them to produce their reablement plan, utilising a strength-based approach to ensure the service can meet the individuals needs and their reablement goals. You will be working in a preventative model, considering their wider holistic outcomes and making appropriate onward referrals to support with these, enabling the person to live independently in their own home. We take the welfare of our staff seriously and we strive to deliver positive working arrangements that support our amazing workforce to feel respected and valued. Cardiff Council also offers some great benefits for staff including: •A generous annual leave entitlement starting at 28 days per year to a maximum of 33 days per year after 5 years, with the option to purchase additional annual leave to a maximum of 10 days. •Access to the Cardiff and Vale of Glamorgan Pension Fund which is part of the Local Government Pension Scheme (LGPS), offering a reputable, secure and flexible pension plan for peace of mind. •Excellent training and development opportunities What We Are Looking For From You You will have a commitment to supporting adults to meet their identified outcomes, improve their well-being and maximise their independence, working in a strength-based, preventative way, providing the support needed to enable them to achieve what matters to them. You will have a keen interest in your on-going professional development, striving for excellence. You will be committed to working in a way that promotes equality and inclusion for all our citizens. Educated to NVQ/HSC (or equivalent) Level 4 or above in Health and Social Care Management or equivalent professional qualification. You will be Registered with Social Care Wales. The ability to speak other languages, in particular Welsh, and Community Languages would be an advantage. Additional information This post is subject to a Disclosure and Barring Service Enhanced check. Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools. This vacancy is suitable for post share. This post has a requirement for registration with Social Care Wales. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own. Refer to the Job description and person specification and tell us how you meet the criteria set out in these when completing your application, and please note we do not accept a CV as an application for the post. The interview process for this role will be conducted face to face or otherwise on a virtual basis using an appropriate online platform. The hiring manager will advise on the format of the interview as part of the recruitment process. If you have any concerns about your ability to take part in a virtual interview process or would like to have an informal chat about this role, please contact Nicola Rees () or call . Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website: Important information you need read in order to complete your application:- • Application Guidance • Applying for jobs with us • Behavioural Competency Framework Additional Information:- • Recruitment Pack • Employee Charter • Recruitment of Ex-Offenders • Privacy Notice Job Category Social Services - Adults Department Housing & Communities Working Pattern/Contract Type Full Time Permanent
Aug 07, 2025
Full time
The Community Resource Team Home Care (CRT) are part of Cardiff Council's Independent Living and Community Care Service (ILS) and work in partnership with vulnerable adults to support them to live independently at home and connected to their communities. CRT is a joint service provided by Cardiff Council and Cardiff and Vale University health board that aims to support adults, through therapy and/ or home care, to recover or maintain their ability to live independently at home. The service provides reablement care which aims to encourage and support people to learn or re-learns skills necessary for daily living, following a period of illness or after a stay in hospital. About the job You will be responsible for assessing the care and support needs of individuals in their own home. You will be working with them to produce their reablement plan, utilising a strength-based approach to ensure the service can meet the individuals needs and their reablement goals. You will be working in a preventative model, considering their wider holistic outcomes and making appropriate onward referrals to support with these, enabling the person to live independently in their own home. We take the welfare of our staff seriously and we strive to deliver positive working arrangements that support our amazing workforce to feel respected and valued. Cardiff Council also offers some great benefits for staff including: •A generous annual leave entitlement starting at 28 days per year to a maximum of 33 days per year after 5 years, with the option to purchase additional annual leave to a maximum of 10 days. •Access to the Cardiff and Vale of Glamorgan Pension Fund which is part of the Local Government Pension Scheme (LGPS), offering a reputable, secure and flexible pension plan for peace of mind. •Excellent training and development opportunities What We Are Looking For From You You will have a commitment to supporting adults to meet their identified outcomes, improve their well-being and maximise their independence, working in a strength-based, preventative way, providing the support needed to enable them to achieve what matters to them. You will have a keen interest in your on-going professional development, striving for excellence. You will be committed to working in a way that promotes equality and inclusion for all our citizens. Educated to NVQ/HSC (or equivalent) Level 4 or above in Health and Social Care Management or equivalent professional qualification. You will be Registered with Social Care Wales. The ability to speak other languages, in particular Welsh, and Community Languages would be an advantage. Additional information This post is subject to a Disclosure and Barring Service Enhanced check. Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools. This vacancy is suitable for post share. This post has a requirement for registration with Social Care Wales. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own. Refer to the Job description and person specification and tell us how you meet the criteria set out in these when completing your application, and please note we do not accept a CV as an application for the post. The interview process for this role will be conducted face to face or otherwise on a virtual basis using an appropriate online platform. The hiring manager will advise on the format of the interview as part of the recruitment process. If you have any concerns about your ability to take part in a virtual interview process or would like to have an informal chat about this role, please contact Nicola Rees () or call . Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website: Important information you need read in order to complete your application:- • Application Guidance • Applying for jobs with us • Behavioural Competency Framework Additional Information:- • Recruitment Pack • Employee Charter • Recruitment of Ex-Offenders • Privacy Notice Job Category Social Services - Adults Department Housing & Communities Working Pattern/Contract Type Full Time Permanent
Job Title: Income Officer Location: Rugby Contract: Temporary - 3 months ongoing, full time 37hours. Rate: 24 per hour (Umbrella) Service Area: Communities & Homes - Housing Services Reports to: Senior Housing Officer Flexible working - 60% office presence Full UK driving licence and access to a vehicle required Job Role: As Income Officer, you'll deliver income management services to tenants helping them maintain sustainable tenancies. You'll play a key role within a collaborative housing team, working proactively to reduce arrears, advise on budgeting and benefits, and support tenants with personalised solutions. Key Responsibilities: Income Management & Advice Manage rent payments for General Needs and Independent Living tenants Provide advice and support via interviews, home visits, calls, emails, and letters Encourage use of Direct Debit and digital payment options Tenant Support & Engagement Promote "rent first" culture for new tenants Develop affordable repayment plans and assist in income maximisation Collaborate with partner agencies to sustain tenancies through tailored support Monitoring & Enforcement Monitor rent accounts and take action on arrears, including legal proceedings Investigate breaches of tenancy related to rent and escalate appropriately Assist in reviewing Introductory Tenancies and preparing court documentation Collaboration & Record-Keeping Liaise with internal teams and external stakeholders Record all activity using housing management systems Produce statistical reports and help identify service improvements Public Interaction: Regular contact with tenants, residents, support agencies, health professionals, solicitors, councillors, and internal departments.
Aug 04, 2025
Seasonal
Job Title: Income Officer Location: Rugby Contract: Temporary - 3 months ongoing, full time 37hours. Rate: 24 per hour (Umbrella) Service Area: Communities & Homes - Housing Services Reports to: Senior Housing Officer Flexible working - 60% office presence Full UK driving licence and access to a vehicle required Job Role: As Income Officer, you'll deliver income management services to tenants helping them maintain sustainable tenancies. You'll play a key role within a collaborative housing team, working proactively to reduce arrears, advise on budgeting and benefits, and support tenants with personalised solutions. Key Responsibilities: Income Management & Advice Manage rent payments for General Needs and Independent Living tenants Provide advice and support via interviews, home visits, calls, emails, and letters Encourage use of Direct Debit and digital payment options Tenant Support & Engagement Promote "rent first" culture for new tenants Develop affordable repayment plans and assist in income maximisation Collaborate with partner agencies to sustain tenancies through tailored support Monitoring & Enforcement Monitor rent accounts and take action on arrears, including legal proceedings Investigate breaches of tenancy related to rent and escalate appropriately Assist in reviewing Introductory Tenancies and preparing court documentation Collaboration & Record-Keeping Liaise with internal teams and external stakeholders Record all activity using housing management systems Produce statistical reports and help identify service improvements Public Interaction: Regular contact with tenants, residents, support agencies, health professionals, solicitors, councillors, and internal departments.
Your new company Working for a social housing provider who is now going through a huge digital transformation in their data team. Your new role The Data Scientist will leverage data analytics to drive insights and improve the quality and efficiency of our housing services by cleaning and organising data. This role involves working closely with various stakeholders to extract, analyse, and interpret complex data sets to inform decision-making and policy development. What you'll need to succeed Data Integration & AnalysisCollect and analyse data from internal systems (tenancy, maintenance, finance) and external sources (e.g. census, public datasets). Data Preparation Clean, structure, and validate data to ensure accuracy and usability. Predictive Analytics Build models to forecast housing demand, rent arrears, and maintenance needs. Visualisation & Reporting: Create dashboards and reports to communicate insights to non-technical stakeholders. Performance Evaluation Assess the impact of housing initiatives and recommend improvements. Machine Learning Applications Use ML to optimise resource allocation, predict tenant behaviour, and automate processes like arrears risk scoring. Data Governance: Maintain data quality, security, and compliance with GDPR and other regulations. Stakeholder Collaboration Work with housing officers and managers to translate operational needs into data-driven solutions. What you'll get in return Room for progression Pension scheme Plus many more benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 03, 2025
Full time
Your new company Working for a social housing provider who is now going through a huge digital transformation in their data team. Your new role The Data Scientist will leverage data analytics to drive insights and improve the quality and efficiency of our housing services by cleaning and organising data. This role involves working closely with various stakeholders to extract, analyse, and interpret complex data sets to inform decision-making and policy development. What you'll need to succeed Data Integration & AnalysisCollect and analyse data from internal systems (tenancy, maintenance, finance) and external sources (e.g. census, public datasets). Data Preparation Clean, structure, and validate data to ensure accuracy and usability. Predictive Analytics Build models to forecast housing demand, rent arrears, and maintenance needs. Visualisation & Reporting: Create dashboards and reports to communicate insights to non-technical stakeholders. Performance Evaluation Assess the impact of housing initiatives and recommend improvements. Machine Learning Applications Use ML to optimise resource allocation, predict tenant behaviour, and automate processes like arrears risk scoring. Data Governance: Maintain data quality, security, and compliance with GDPR and other regulations. Stakeholder Collaboration Work with housing officers and managers to translate operational needs into data-driven solutions. What you'll get in return Room for progression Pension scheme Plus many more benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
ASB & Safeguarding Officer Are you an experienced ASB and safeguarding professional with a passion for community safety and tenant wellbeing? Adecco Housing is proud to be working with a reputable housing provider to recruit a permanent ASB & Safeguarding Officer. This is a rewarding opportunity to make a real difference to vulnerable residents and communities across some of London's most diverse neighbourhoods. As the ASB & Safeguarding Officer, you'll lead on the prevention, investigation, and resolution of complex anti-social behaviour and safeguarding cases . You'll be part of a proactive Housing & Communities team committed to creating safer, more supportive communities through direct resident engagement and multi-agency partnership working. Location: London (Hybrid - Office, Site & Home) Salary: 39,500 - 42,156 + benefits Hours: Full-time, 35 hours per week Key Responsibilities ASB Case Management Take the lead on complex ASB cases , managing them from initial report to resolution and use a range of enforcement tools, such as Civil Injunctions and Community Protection Notices . Work closely with residents and staff to resolve low-level disputes and nuisance issues through early intervention and maintain accurate, GDPR-compliant records using housing case management systems. Safeguarding & Vulnerability Act as a safeguarding lead , managing referrals and concerns involving adults and children at risk. Collaborate with housing officers to identify vulnerable tenants and support tenancy sustainment. Deliver safeguarding briefings or advice to front-line colleagues to promote best practice. Community Safety & Prevention Identify and monitor ASB hotspots across estates, contributing to long-term solutions like CCTV and target hardening. Build working relationships with police, youth workers, and outreach teams to improve safety outcomes. Support engagement events and forums to raise awareness around ASB reporting and safeguarding. Multi-agency Partnerships & Performance Work collaboratively with external partners including the police, health teams, local authorities, and victim support. Provide clear, timely reporting and case summaries for internal teams and external stakeholders and to contribute to continuous improvement by using feedback and performance data to enhance service delivery. What We're Looking For Experience: Background in managing ASB or tenancy enforcement within housing or related sectors. Experience working on safeguarding concerns involving vulnerable adults or children. Strong track record of partnership working with statutory and voluntary services. Skills: Excellent casework, risk assessment, and decision-making skills and well-organised and able to manage competing priorities under pressure. Confident communicator with the ability to handle difficult conversations and de-escalate conflict. IT-literate with experience in housing or case management systems. Personal Qualities: Committed to providing a safe, inclusive environment for all residents. Empathetic and fair, with a strong sense of integrity and professionalism. Proactive in improving services and responsive to tenant needs. Able to work flexibly, including occasional evenings or weekends. Requirements Enhanced DBS clearance (or willingness to obtain) Ability to travel across London for site visits At Adecco Housing , we specialise in social housing recruitment and are proud to partner with organisations committed to inclusive practice, community impact, and service excellence. We welcome applications from people of all backgrounds and can support reasonable adjustments through the hiring process. Don't miss out on this fantastic opportunity to join our team as a Anti Social Behaviour & Officer click 'Apply' now!
Jul 31, 2025
Full time
ASB & Safeguarding Officer Are you an experienced ASB and safeguarding professional with a passion for community safety and tenant wellbeing? Adecco Housing is proud to be working with a reputable housing provider to recruit a permanent ASB & Safeguarding Officer. This is a rewarding opportunity to make a real difference to vulnerable residents and communities across some of London's most diverse neighbourhoods. As the ASB & Safeguarding Officer, you'll lead on the prevention, investigation, and resolution of complex anti-social behaviour and safeguarding cases . You'll be part of a proactive Housing & Communities team committed to creating safer, more supportive communities through direct resident engagement and multi-agency partnership working. Location: London (Hybrid - Office, Site & Home) Salary: 39,500 - 42,156 + benefits Hours: Full-time, 35 hours per week Key Responsibilities ASB Case Management Take the lead on complex ASB cases , managing them from initial report to resolution and use a range of enforcement tools, such as Civil Injunctions and Community Protection Notices . Work closely with residents and staff to resolve low-level disputes and nuisance issues through early intervention and maintain accurate, GDPR-compliant records using housing case management systems. Safeguarding & Vulnerability Act as a safeguarding lead , managing referrals and concerns involving adults and children at risk. Collaborate with housing officers to identify vulnerable tenants and support tenancy sustainment. Deliver safeguarding briefings or advice to front-line colleagues to promote best practice. Community Safety & Prevention Identify and monitor ASB hotspots across estates, contributing to long-term solutions like CCTV and target hardening. Build working relationships with police, youth workers, and outreach teams to improve safety outcomes. Support engagement events and forums to raise awareness around ASB reporting and safeguarding. Multi-agency Partnerships & Performance Work collaboratively with external partners including the police, health teams, local authorities, and victim support. Provide clear, timely reporting and case summaries for internal teams and external stakeholders and to contribute to continuous improvement by using feedback and performance data to enhance service delivery. What We're Looking For Experience: Background in managing ASB or tenancy enforcement within housing or related sectors. Experience working on safeguarding concerns involving vulnerable adults or children. Strong track record of partnership working with statutory and voluntary services. Skills: Excellent casework, risk assessment, and decision-making skills and well-organised and able to manage competing priorities under pressure. Confident communicator with the ability to handle difficult conversations and de-escalate conflict. IT-literate with experience in housing or case management systems. Personal Qualities: Committed to providing a safe, inclusive environment for all residents. Empathetic and fair, with a strong sense of integrity and professionalism. Proactive in improving services and responsive to tenant needs. Able to work flexibly, including occasional evenings or weekends. Requirements Enhanced DBS clearance (or willingness to obtain) Ability to travel across London for site visits At Adecco Housing , we specialise in social housing recruitment and are proud to partner with organisations committed to inclusive practice, community impact, and service excellence. We welcome applications from people of all backgrounds and can support reasonable adjustments through the hiring process. Don't miss out on this fantastic opportunity to join our team as a Anti Social Behaviour & Officer click 'Apply' now!
Role Overview: Business Development Manager - Facades / Cladding Remediation Construction Background Preferred Location: Midlands / Manchester Region/ Hybrid with trips to Manchester Office Salary 60-75k plus travel, pension, 33 days holiday, healthcare and more (not a commission based role) Our client, a well-established name in the façade remediation sector, is expanding into the Midlands and Manchester areas. They are now looking for a dynamic Business Development Manager to help drive this exciting growth and oversee opportunities across the region. In this key role, you'll be responsible for building and nurturing strong relationships with existing and prospective clients, industry professionals, and internal teams. Your ability to network, open doors, and spot new opportunities will be vital to the company's expansion goals. As Business Development Manager, you'll take the lead on identifying new business opportunities, growing brand presence, and developing strategies that support sales, profitability, and long-term cash flow. You'll also be hands-on with marketing initiatives and play a key part in shaping the company's business model as it grows into a leading cladding remediation main contractor. Business Development Manager Role Responsibilities: Provide reports to MD, senior management, ensuring key issues highlighted. Track & maintain a pipeline forecast. Manage & monitor the business development plan and associated budgets. Manage relationships with all key clients. Nurture new client accounts, to reduce company vulnerability. Manage all responses ranging from pqq, presentations, leads. Budget sensitive at a senior level. Client presentations, raise the unique profile of the business, focus on benefits. Attend symposiums, conferences, industry events, familiarity with news & views. Initiate hospitality, building rapport & harmonious relationships. Identify project opportunities, consult with senior bid writer & estimating regarding suitability for next stage bid submission or declination Cross pollination with other departments i.e., Purchasing in respect of sales leads out bound & inbound via our supply chain. Develop an extensive & productive contact CRM, of housing associations, local authorities, developers, consultants, etc. Research new market prospects, & supply chains. Log all projects & prospects via SharePoint platform. Liaise with stakeholders, bid team, senior management, senior estimator, PSCA management, on the progress of sales funnel. Support documentation for estimator & bid team. Provide an element of senior management where required. Work with purchasing dept regarding supply chain relations. Continual communication with bid teams Organise hospitality within the confines of group budget. Collaboratively work with the marketing officer. Business Development Manager Skills and Qualifications: Able to construct executive reports. Understand the client individual needs, & tailer a solution with diligence to detail. Negotiate in a lucid fashion with a persuasion skill base. Initiative-taking, curious nature & self-managing, ability to work alone. Knowledge of professional PQQ, PCSA tender process. An agile & inventive mind towards new and innovative marketing strategies. Present strategic decisions to the board for betterment of the company. An understanding of the construction and insulation industry. Knowledge of the Energy Act and the implications to which it influences the business. Competent user MS Excel, Microsoft Outlook email and calendars Advanced user MS PowerPoint to create presentations and relevant materials. SharePoint navigation. Comfortable using teams & zoom conduit of communication Overall fiscal awareness. Please call Heather if you feel that you are the right person for this Business Development Manager role.
Jul 31, 2025
Full time
Role Overview: Business Development Manager - Facades / Cladding Remediation Construction Background Preferred Location: Midlands / Manchester Region/ Hybrid with trips to Manchester Office Salary 60-75k plus travel, pension, 33 days holiday, healthcare and more (not a commission based role) Our client, a well-established name in the façade remediation sector, is expanding into the Midlands and Manchester areas. They are now looking for a dynamic Business Development Manager to help drive this exciting growth and oversee opportunities across the region. In this key role, you'll be responsible for building and nurturing strong relationships with existing and prospective clients, industry professionals, and internal teams. Your ability to network, open doors, and spot new opportunities will be vital to the company's expansion goals. As Business Development Manager, you'll take the lead on identifying new business opportunities, growing brand presence, and developing strategies that support sales, profitability, and long-term cash flow. You'll also be hands-on with marketing initiatives and play a key part in shaping the company's business model as it grows into a leading cladding remediation main contractor. Business Development Manager Role Responsibilities: Provide reports to MD, senior management, ensuring key issues highlighted. Track & maintain a pipeline forecast. Manage & monitor the business development plan and associated budgets. Manage relationships with all key clients. Nurture new client accounts, to reduce company vulnerability. Manage all responses ranging from pqq, presentations, leads. Budget sensitive at a senior level. Client presentations, raise the unique profile of the business, focus on benefits. Attend symposiums, conferences, industry events, familiarity with news & views. Initiate hospitality, building rapport & harmonious relationships. Identify project opportunities, consult with senior bid writer & estimating regarding suitability for next stage bid submission or declination Cross pollination with other departments i.e., Purchasing in respect of sales leads out bound & inbound via our supply chain. Develop an extensive & productive contact CRM, of housing associations, local authorities, developers, consultants, etc. Research new market prospects, & supply chains. Log all projects & prospects via SharePoint platform. Liaise with stakeholders, bid team, senior management, senior estimator, PSCA management, on the progress of sales funnel. Support documentation for estimator & bid team. Provide an element of senior management where required. Work with purchasing dept regarding supply chain relations. Continual communication with bid teams Organise hospitality within the confines of group budget. Collaboratively work with the marketing officer. Business Development Manager Skills and Qualifications: Able to construct executive reports. Understand the client individual needs, & tailer a solution with diligence to detail. Negotiate in a lucid fashion with a persuasion skill base. Initiative-taking, curious nature & self-managing, ability to work alone. Knowledge of professional PQQ, PCSA tender process. An agile & inventive mind towards new and innovative marketing strategies. Present strategic decisions to the board for betterment of the company. An understanding of the construction and insulation industry. Knowledge of the Energy Act and the implications to which it influences the business. Competent user MS Excel, Microsoft Outlook email and calendars Advanced user MS PowerPoint to create presentations and relevant materials. SharePoint navigation. Comfortable using teams & zoom conduit of communication Overall fiscal awareness. Please call Heather if you feel that you are the right person for this Business Development Manager role.
Great Places Housing Association
Northenden, Manchester
FUNDING PARTNERSHIPS OFFICER 12 months Fixed Term Contract Reporting to the Funding Partnerships Lead, the Funding Partnerships Officer will support a back of house specialist fundraising service to enable the funding and delivery of projects and activities; working to a commissioning relationship across our business and in line with our vision and principles of our Community Investment service. The post will also support the growth of the Community Investment Service by working with the Funding Partnerships Lead to identify opportunities for external funds and contracts which support the delivery of the social impact strategy. You will enable our vision through working within a commissioning relationship with colleagues, partner organisations and customers; preparing and submitting applications for funding and supporting other fundraising methods which enable delivery of a range of services and activities to meet customer and business requirements. These will complement our frameworks for service delivery across our Neighbourhood and Independence and Well-being Directorates. Your fundraising will support our vision to ensure consistency of our offer to anchor and non-anchor neighbourhoods and aligning service delivery with the aims and objectives of the Community Investment and Sustainable Neighbourhoods Strategies, as well as the guiding principles stated within the Community Investment model. You will develop an expert understanding of potential sources of fundraising, and will work in an empowering way to develop the knowledge and capacity of colleagues, partners and customers to undertake fundraising work for themselves. What you ll be doing Support the delivery of our core fundraising Community Investment service to our customers and partner organisations, helping to increase opportunities for customers to address local and community needs and broader social issues. Identify local and regional funding opportunities by working with colleagues and trusted partner agencies; submitting funding applications and requests for in-kind investments which support the delivery of projects and initiatives. Develop the capacity of colleagues, partner organisations and customers to develop and submit fundraising applications themselves, providing technical advice and any other support where required. Record, monitor and report on any fundraising activities, ensuring that we monitor and report against fundraising received, evidencing value and impact. Develop, write and submit applications for fundraising support which meet customer and business requirements, using data and evidence of need, to deliver against our three core community investment services. Support partner organisations to develop sustainable approaches to fundraising from small scale start up projects towards medium growth. Support partner organisations with corporate fundraising approaches as well as Trusts/Foundations, Crowdfunding and other community fundraising activities. • Understand the priorities for Neighbourhood and Independence and Wellbeing schemes, developing excellent working relationships across the Customer Services Directorate to achieve our objectives. •Develop the capacity and understanding of fundraising by providing information, tools, and guidance to colleagues, customers and partners. • Manage and monitor multiple ongoing fundraising applications. • Collaborate with internal colleagues, external partners and customers to capture and report any performance information that may be required from funders. • Provide financial statements and reports. • Continually evaluate the effectiveness of fundraising activities undertaken; using data and findings to inform future decision making and planning. • Contribute towards the Community Investment Team database of funding streams providing an up to date resource for all colleagues. • Identify and implement exit strategies for any fundraising received. What you ll need •Experience of fundraising • Experience of working with small registered charities, social enterprises and voluntary community organisations. • Experience of bid writing to a range of grant giving organisations, Trusts and Foundations • Experience of researching prospects, developing pipelines and supporting charities to implement a funding strategy. • Experience of a values led approach to identifying and approaching corporates and working with charities to develop donor stewardship • Experience of other fundraising methods or a practical working knowledge of crowdfunding and community fundraising. What we need from you Represent Great Places in a way that reflects our standards, vision and values; To deliver value for money and manage resources effectively and efficiently, ensuring that targets (financial and non-financial) are met; Promote Great Places to employers, sector bodies, and the local community, developing effective partnerships with employers, the funding agencies and other representative bodies; A commitment work flexibly across Great Places Regions which may include some working outside normal hours, weekends and Bank Holidays as required. Use of the relevant range of Microsoft Office applications Experience of administration and recording procedures, with an in depth understanding of confidentiality. Ability to engage and to build relationships with partnering or potential partner agencies or organisations. What we give you in return for your hard work and commitment •Pension DC Scheme (up to 10% contribution from both colleague and Great Places) •WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members •The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more •Annual Leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays •Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 •Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) •Sharing Greatness Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets. •Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. The Company Great Places Housing Group exists to improve the lives of the people living in our 25,000 homes across the North West and Yorkshire. We are much more than just a landlord, providing a wide-range of services and promoting partnership work to create vibrant, sustainable communities. You can find details of our story, our vision and our values here . At Great Places, we are committed to using inclusive hiring practices. By embracing diversity and difference, we enrich our teams with varied perspectives, drive, and innovation to create an environment in which everyone can thrive. We welcome applications from people of all identities, backgrounds, and cultures and are committed to fostering an environment in which everyone can be their authentic self; building a workforce that truly reflects the diverse communities we serve.
Jul 29, 2025
Contractor
FUNDING PARTNERSHIPS OFFICER 12 months Fixed Term Contract Reporting to the Funding Partnerships Lead, the Funding Partnerships Officer will support a back of house specialist fundraising service to enable the funding and delivery of projects and activities; working to a commissioning relationship across our business and in line with our vision and principles of our Community Investment service. The post will also support the growth of the Community Investment Service by working with the Funding Partnerships Lead to identify opportunities for external funds and contracts which support the delivery of the social impact strategy. You will enable our vision through working within a commissioning relationship with colleagues, partner organisations and customers; preparing and submitting applications for funding and supporting other fundraising methods which enable delivery of a range of services and activities to meet customer and business requirements. These will complement our frameworks for service delivery across our Neighbourhood and Independence and Well-being Directorates. Your fundraising will support our vision to ensure consistency of our offer to anchor and non-anchor neighbourhoods and aligning service delivery with the aims and objectives of the Community Investment and Sustainable Neighbourhoods Strategies, as well as the guiding principles stated within the Community Investment model. You will develop an expert understanding of potential sources of fundraising, and will work in an empowering way to develop the knowledge and capacity of colleagues, partners and customers to undertake fundraising work for themselves. What you ll be doing Support the delivery of our core fundraising Community Investment service to our customers and partner organisations, helping to increase opportunities for customers to address local and community needs and broader social issues. Identify local and regional funding opportunities by working with colleagues and trusted partner agencies; submitting funding applications and requests for in-kind investments which support the delivery of projects and initiatives. Develop the capacity of colleagues, partner organisations and customers to develop and submit fundraising applications themselves, providing technical advice and any other support where required. Record, monitor and report on any fundraising activities, ensuring that we monitor and report against fundraising received, evidencing value and impact. Develop, write and submit applications for fundraising support which meet customer and business requirements, using data and evidence of need, to deliver against our three core community investment services. Support partner organisations to develop sustainable approaches to fundraising from small scale start up projects towards medium growth. Support partner organisations with corporate fundraising approaches as well as Trusts/Foundations, Crowdfunding and other community fundraising activities. • Understand the priorities for Neighbourhood and Independence and Wellbeing schemes, developing excellent working relationships across the Customer Services Directorate to achieve our objectives. •Develop the capacity and understanding of fundraising by providing information, tools, and guidance to colleagues, customers and partners. • Manage and monitor multiple ongoing fundraising applications. • Collaborate with internal colleagues, external partners and customers to capture and report any performance information that may be required from funders. • Provide financial statements and reports. • Continually evaluate the effectiveness of fundraising activities undertaken; using data and findings to inform future decision making and planning. • Contribute towards the Community Investment Team database of funding streams providing an up to date resource for all colleagues. • Identify and implement exit strategies for any fundraising received. What you ll need •Experience of fundraising • Experience of working with small registered charities, social enterprises and voluntary community organisations. • Experience of bid writing to a range of grant giving organisations, Trusts and Foundations • Experience of researching prospects, developing pipelines and supporting charities to implement a funding strategy. • Experience of a values led approach to identifying and approaching corporates and working with charities to develop donor stewardship • Experience of other fundraising methods or a practical working knowledge of crowdfunding and community fundraising. What we need from you Represent Great Places in a way that reflects our standards, vision and values; To deliver value for money and manage resources effectively and efficiently, ensuring that targets (financial and non-financial) are met; Promote Great Places to employers, sector bodies, and the local community, developing effective partnerships with employers, the funding agencies and other representative bodies; A commitment work flexibly across Great Places Regions which may include some working outside normal hours, weekends and Bank Holidays as required. Use of the relevant range of Microsoft Office applications Experience of administration and recording procedures, with an in depth understanding of confidentiality. Ability to engage and to build relationships with partnering or potential partner agencies or organisations. What we give you in return for your hard work and commitment •Pension DC Scheme (up to 10% contribution from both colleague and Great Places) •WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members •The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more •Annual Leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays •Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 •Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) •Sharing Greatness Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets. •Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. The Company Great Places Housing Group exists to improve the lives of the people living in our 25,000 homes across the North West and Yorkshire. We are much more than just a landlord, providing a wide-range of services and promoting partnership work to create vibrant, sustainable communities. You can find details of our story, our vision and our values here . At Great Places, we are committed to using inclusive hiring practices. By embracing diversity and difference, we enrich our teams with varied perspectives, drive, and innovation to create an environment in which everyone can thrive. We welcome applications from people of all identities, backgrounds, and cultures and are committed to fostering an environment in which everyone can be their authentic self; building a workforce that truly reflects the diverse communities we serve.
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 5 - 10% Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all, fun. About the team The Enterprise Data & AI (EDAI) Team, led by the FIS Chief Data & AI Officer (CDAO), is focused on delivering cutting-edge Data, AI, and Machine Learning platforms and models. The group is organized into four engineering Towers: Data Ingestion, Data Engineering, Data Warehousing, and Artificial Intelligence / Machine Learning. These are supported by three enabling Towers: Strategy & Operations, Customer Success, and Data Ops / Compliance. Based between the US, UK, and India, the team is 250 strong and committed to delivering value for FIS through data and AI. What you will be doing You will play a pivotal role in the success of the new enterprise Data and AI platform developed by the EDAI team. This platform, built with industry-leading technology and the highest security standards, will become the enterprise's new benchmark - allowing FIS to anonymize and commercialize data to drive value. As a member of the Customer Success Tower within the Enterprise Data & AI (EDAI) Team, you will work closely with a group of customers within FIS to help define and deliver Data & AI use cases for that line of business. Key responsibilities include: Product Strategy & Roadmap- Define and communicate the product vision and strategy for Data & AI use cases for your customers, aligning with business goals and customer needs. Customer Engagement- Engage with business stakeholders to gather feedback, understand their needs, and ensure the Data & AI products deliver value. Act as the voice of the customer within the EDAI team. Use Case Definition- Identify and define Data & AI use cases that address business challenges and opportunities, working closely with data scientists and engineers to develop solutions. Opportunity Optimization - map AI opportunities to the appropriate product to maximize our market position and revenue generation Cross-Functional Collaboration- Work closely with engineering, data science, and business teams to prioritize features, manage the product backlog, and ensure timely delivery of high-quality solutions. Industry Trends- Stay updated with the latest trends and advancements in AI and ML, to identify opportunities for innovation and incorporate relevant insights into product strategy and development. Performance Monitoring & Optimization- Monitor product performance, analyze key metrics, and drive continuous improvement initiatives to enhance the platform's capabilities and user experience. What you bring Proven experience in product management, preferably within the data and AI domain. Strong leadership and organizational skills, with the ability to drive cross-functional teams towards a common goal. Excellent communication skills (written, verbal, presentation), with the ability to articulate complex concepts to diverse audiences. Ability to establish and maintain effective working relationships with delivery teams and senior stakeholders across technical and business functions at FIS. In-depth knowledge of FIS (or similar competitor) products, services, and business operations practices. Bachelor's degree in business administration, computer science, engineering, or a related field, or the equivalent combination of education, training, or work experience. What we offer you A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A modern, international work environment and a dedicated and motivated team A broad range of professional education and personal development possibilities - FIS is your final career step! A competitive salary and benefits A variety of career development tools, resources and opportunities The chance to work on some of the most challenging, relevant issues in financial services & technology Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
Jul 28, 2025
Full time
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 5 - 10% Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all, fun. About the team The Enterprise Data & AI (EDAI) Team, led by the FIS Chief Data & AI Officer (CDAO), is focused on delivering cutting-edge Data, AI, and Machine Learning platforms and models. The group is organized into four engineering Towers: Data Ingestion, Data Engineering, Data Warehousing, and Artificial Intelligence / Machine Learning. These are supported by three enabling Towers: Strategy & Operations, Customer Success, and Data Ops / Compliance. Based between the US, UK, and India, the team is 250 strong and committed to delivering value for FIS through data and AI. What you will be doing You will play a pivotal role in the success of the new enterprise Data and AI platform developed by the EDAI team. This platform, built with industry-leading technology and the highest security standards, will become the enterprise's new benchmark - allowing FIS to anonymize and commercialize data to drive value. As a member of the Customer Success Tower within the Enterprise Data & AI (EDAI) Team, you will work closely with a group of customers within FIS to help define and deliver Data & AI use cases for that line of business. Key responsibilities include: Product Strategy & Roadmap- Define and communicate the product vision and strategy for Data & AI use cases for your customers, aligning with business goals and customer needs. Customer Engagement- Engage with business stakeholders to gather feedback, understand their needs, and ensure the Data & AI products deliver value. Act as the voice of the customer within the EDAI team. Use Case Definition- Identify and define Data & AI use cases that address business challenges and opportunities, working closely with data scientists and engineers to develop solutions. Opportunity Optimization - map AI opportunities to the appropriate product to maximize our market position and revenue generation Cross-Functional Collaboration- Work closely with engineering, data science, and business teams to prioritize features, manage the product backlog, and ensure timely delivery of high-quality solutions. Industry Trends- Stay updated with the latest trends and advancements in AI and ML, to identify opportunities for innovation and incorporate relevant insights into product strategy and development. Performance Monitoring & Optimization- Monitor product performance, analyze key metrics, and drive continuous improvement initiatives to enhance the platform's capabilities and user experience. What you bring Proven experience in product management, preferably within the data and AI domain. Strong leadership and organizational skills, with the ability to drive cross-functional teams towards a common goal. Excellent communication skills (written, verbal, presentation), with the ability to articulate complex concepts to diverse audiences. Ability to establish and maintain effective working relationships with delivery teams and senior stakeholders across technical and business functions at FIS. In-depth knowledge of FIS (or similar competitor) products, services, and business operations practices. Bachelor's degree in business administration, computer science, engineering, or a related field, or the equivalent combination of education, training, or work experience. What we offer you A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A modern, international work environment and a dedicated and motivated team A broad range of professional education and personal development possibilities - FIS is your final career step! A competitive salary and benefits A variety of career development tools, resources and opportunities The chance to work on some of the most challenging, relevant issues in financial services & technology Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
