Job Description Find where you belong! Are you looking for a part-time career that fits around your home life with excellent opportunities for internal development and career progression? Are you passionate about putting customers at the heart of everything you do and leading a team to deliver an outstanding customer experience at all times? If this resonates with you then our part time Assistant Hotel Manager role could be the next exciting step in your career. What's it all about? As a Part Time Assistant Hotel Manager at Travelodge London Central Kings Cross , you would be responsible for leading, coaching and motivating the hotel teams. This part-time role is ideal for someone seeking a rewarding career with a healthy work-life balance. Your role would also include: Working with team members to create personal development plans for their career growth Recruiting motivated team members and making sure they have a warm and welcoming induction Ensuring food is prepared and presented to brand standard (if working in a Bar Cafe hotel) Maximising food and beverage sales by cross and upselling (if working in a Bar Cafe hotel) Reviewing customer feedback to produce targeted action plans for improvement as required Making sure rooms and public areas are cleaned using company best practice Reporting and overseeing any repairs or maintenance needed Additional responsibilities include rota management, banking and health & safety driving awareness and engagement for our Team Members to earn more through our incentive schemes Why Travelodge? Travelodge is expanding fast and we now have over 600 hotels across the UK, Spain and Ireland. We pride ourselves in giving all of our customers unbeatable value and a quality experience which is where our Assistant Hotel Managers come in. We believe in creating an inclusive workplace where everyone can be their true self and belong. We work hard to improve the diversity of our teams and celebrate our differences. We care about our colleagues' wellbeing, we do this by ensuring there are plenty of resources available to everyone. This allows our employees to look after their emotional, physical, financial and work wellbeing. We call this "Better Me" Who will this appeal to? You are friendly, engaging and welcoming by nature and have previously led a team in a service led customer facing industry. Food & beverage experience would be advantageous if applying for a Bar Cafe hotel.You thrive in a fast paced and evolving environment where you are responsible for delivering the objectives and direction of our operations through your team. To support this, your communication style is straightforward, ensuring Team Members understand the part they play in delivering the bigger picture. You are also results focused and enjoy working towards KPIs and scorecard targets to ensure your hotel provides to customers a stay that they can trust! What are the extra benefits of working for Travelodge? Salary Circa £30,000 (FTE) Annual bonus up to 13% by achieving KPI targets Flexible and part time working hours to fit your lifestyle 50% discount on rooms plus food and soft drinks Discounts for friends and family with thousands of rooms at £19.99 £50 voucher on each work anniversary 28 days annual leave (inclusive of bank holidays) plus additional holiday with each year of service (capped after 5 years) High street retailer and mobile phone discounts Pension scheme totalling 8% (employer contribution 3%) To find out what our Managers get up to take a look at our Short Video: Click Here for Video Does a career as a part-time Assistant Hotel Manager appeal to you? then click 'apply' now. We'd love to hear from you.
Jul 17, 2025
Full time
Job Description Find where you belong! Are you looking for a part-time career that fits around your home life with excellent opportunities for internal development and career progression? Are you passionate about putting customers at the heart of everything you do and leading a team to deliver an outstanding customer experience at all times? If this resonates with you then our part time Assistant Hotel Manager role could be the next exciting step in your career. What's it all about? As a Part Time Assistant Hotel Manager at Travelodge London Central Kings Cross , you would be responsible for leading, coaching and motivating the hotel teams. This part-time role is ideal for someone seeking a rewarding career with a healthy work-life balance. Your role would also include: Working with team members to create personal development plans for their career growth Recruiting motivated team members and making sure they have a warm and welcoming induction Ensuring food is prepared and presented to brand standard (if working in a Bar Cafe hotel) Maximising food and beverage sales by cross and upselling (if working in a Bar Cafe hotel) Reviewing customer feedback to produce targeted action plans for improvement as required Making sure rooms and public areas are cleaned using company best practice Reporting and overseeing any repairs or maintenance needed Additional responsibilities include rota management, banking and health & safety driving awareness and engagement for our Team Members to earn more through our incentive schemes Why Travelodge? Travelodge is expanding fast and we now have over 600 hotels across the UK, Spain and Ireland. We pride ourselves in giving all of our customers unbeatable value and a quality experience which is where our Assistant Hotel Managers come in. We believe in creating an inclusive workplace where everyone can be their true self and belong. We work hard to improve the diversity of our teams and celebrate our differences. We care about our colleagues' wellbeing, we do this by ensuring there are plenty of resources available to everyone. This allows our employees to look after their emotional, physical, financial and work wellbeing. We call this "Better Me" Who will this appeal to? You are friendly, engaging and welcoming by nature and have previously led a team in a service led customer facing industry. Food & beverage experience would be advantageous if applying for a Bar Cafe hotel.You thrive in a fast paced and evolving environment where you are responsible for delivering the objectives and direction of our operations through your team. To support this, your communication style is straightforward, ensuring Team Members understand the part they play in delivering the bigger picture. You are also results focused and enjoy working towards KPIs and scorecard targets to ensure your hotel provides to customers a stay that they can trust! What are the extra benefits of working for Travelodge? Salary Circa £30,000 (FTE) Annual bonus up to 13% by achieving KPI targets Flexible and part time working hours to fit your lifestyle 50% discount on rooms plus food and soft drinks Discounts for friends and family with thousands of rooms at £19.99 £50 voucher on each work anniversary 28 days annual leave (inclusive of bank holidays) plus additional holiday with each year of service (capped after 5 years) High street retailer and mobile phone discounts Pension scheme totalling 8% (employer contribution 3%) To find out what our Managers get up to take a look at our Short Video: Click Here for Video Does a career as a part-time Assistant Hotel Manager appeal to you? then click 'apply' now. We'd love to hear from you.
Organisation: The National Trust for Scotland JOB PURPOSE To provide operational delivery of the visitor experience and supervision in the Food & Beverage department at Fyvie Castle and on-site Events in line with the Trust's policies. Delivering Performance standards and targets to ensure enjoyment of the property by visitors and members is maximised and key commercial, financial and development objectives are achieved to make the property fully sustainable. The Visitor Services Supervisor at a Trust property plays a pivotal role ensuring that the management objectives are achieved through excellent customer service and with delegated responsibility for catering duty management is very often the face of the Trust to visitors. As such directly influences public perceptions of the Trust and is significant to developing and maintaining the property's reputation. This role requires weekend working and at times may require the post holder to work evenings to cover events. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Supervising/undertaking the day-to-day operation of the property and environs to ensure excellent customer/visitor experience. This includes supervision of: Catering Operation Lead with menu development and the preparation and presentation of a high-quality food and drink offer. Ensure compliance with health and safety, food hygiene, food allergen, licensing and environmental health standards, completing all related record-keeping. Assist with food led events throughout the year to support over all business goals. Visitor experience Offer excellent customer service and ensure all members of the team do the same. Support property-wide targets for completion of visitor surveys to understand more about our visitors. Act as one of our duty management team, responsible for ensuring a safe and smooth visitor operation, opening/closing the visitor attraction, addressing issues, emergency procedure and providing relief cover, as required. Line management of Visitor Services Assistants - Food and Beverage Duty management responsibility includes opening and closing of all on-site facilities. Ensure the property social account is managed to generate interest and help drive visitor engagement. Support the informal learning and community engagement and outreach programme. Security of the Property. Ensuring the completion of cash/till reconciliation. End of week reports and reconciliation. Ensure health and safety procedures, emergency procedures, and environmental procedures are followed. Deputising for the Visitor Services Manager on-site and off-site as required. Recruitment; induction; development; and management of all Food and beverage visitor services employees and volunteers. Ensuring that they understand role responsibilities and are equipped to fulfill the role to the standards required. Ensure the team feel valued, respected, motivated and supported. Supervising the activities of a team of permanent and seasonal Visitor Service Assistants (VSAs), achieving excellent staff performance and motivation through induction, training, task-setting and coaching on front and back of house. Working closely with other managers across the Property to deliver a programme of visitor events, which increase visitor numbers, drive secondary spends and support overall Property targets. Instil a Health and Safety culture across the property, ensuring the teamwork within the property's 'Safe System of Work' to reduce risk of incidents and accidents to volunteers, employees and visitors. REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE Qualifications Essential Significant previous experience of working in an operations role in the hospitality industry - including supervision of staff and/or responsibility for specific activities. Previous event coordination/management experience. Excellent customer service skills. Excellent organisational, administrative and time-management skills with the ability to prioritise and re-prioritise workload to meet changing demands. An understanding and commitment to the aims and objectives of the National Trust for Scotland. Access to own transport and full Driving License. Desirable Food and Hygiene Qualification. Current First Aid certification. A formal qualification in Catering, Hospitality, Tourism or Event Management. Barista trained. The ability to think and act quickly when confronted with emergencies. Competent user of Microsoft Office products. DIMENSIONS AND SCOPE OF JOB Finance Management Share responsibility for achieving the catering budget together with the F&B Manager. Monitor commercial performance and adjust activities to capitalize on sales opportunities and run a cost-effective catering operation. Supervise daily café till operations and perform end-of-day income reconciliation. Assist the F&B Manager with menu costing and stock-taking. Supervise active record-keeping in line with Environmental Health requirements Tools / equipment / systems Access to laptop and relevant online people management, training, financial monitoring and stock ordering systems, including NTS intranet and Microsoft 365. EPOS tills and chip and pin machines. Fully equipped commercial catering kitchens. Use of internal finance and banking systems. Performance indicators and targets Weekly, monthly and annual sales and cost of sales targets. Food compliance standards and record-keeping. Visitor enjoyment reviews and ratings from visitor surveys and visitor feedback.
Jul 17, 2025
Full time
Organisation: The National Trust for Scotland JOB PURPOSE To provide operational delivery of the visitor experience and supervision in the Food & Beverage department at Fyvie Castle and on-site Events in line with the Trust's policies. Delivering Performance standards and targets to ensure enjoyment of the property by visitors and members is maximised and key commercial, financial and development objectives are achieved to make the property fully sustainable. The Visitor Services Supervisor at a Trust property plays a pivotal role ensuring that the management objectives are achieved through excellent customer service and with delegated responsibility for catering duty management is very often the face of the Trust to visitors. As such directly influences public perceptions of the Trust and is significant to developing and maintaining the property's reputation. This role requires weekend working and at times may require the post holder to work evenings to cover events. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Supervising/undertaking the day-to-day operation of the property and environs to ensure excellent customer/visitor experience. This includes supervision of: Catering Operation Lead with menu development and the preparation and presentation of a high-quality food and drink offer. Ensure compliance with health and safety, food hygiene, food allergen, licensing and environmental health standards, completing all related record-keeping. Assist with food led events throughout the year to support over all business goals. Visitor experience Offer excellent customer service and ensure all members of the team do the same. Support property-wide targets for completion of visitor surveys to understand more about our visitors. Act as one of our duty management team, responsible for ensuring a safe and smooth visitor operation, opening/closing the visitor attraction, addressing issues, emergency procedure and providing relief cover, as required. Line management of Visitor Services Assistants - Food and Beverage Duty management responsibility includes opening and closing of all on-site facilities. Ensure the property social account is managed to generate interest and help drive visitor engagement. Support the informal learning and community engagement and outreach programme. Security of the Property. Ensuring the completion of cash/till reconciliation. End of week reports and reconciliation. Ensure health and safety procedures, emergency procedures, and environmental procedures are followed. Deputising for the Visitor Services Manager on-site and off-site as required. Recruitment; induction; development; and management of all Food and beverage visitor services employees and volunteers. Ensuring that they understand role responsibilities and are equipped to fulfill the role to the standards required. Ensure the team feel valued, respected, motivated and supported. Supervising the activities of a team of permanent and seasonal Visitor Service Assistants (VSAs), achieving excellent staff performance and motivation through induction, training, task-setting and coaching on front and back of house. Working closely with other managers across the Property to deliver a programme of visitor events, which increase visitor numbers, drive secondary spends and support overall Property targets. Instil a Health and Safety culture across the property, ensuring the teamwork within the property's 'Safe System of Work' to reduce risk of incidents and accidents to volunteers, employees and visitors. REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE Qualifications Essential Significant previous experience of working in an operations role in the hospitality industry - including supervision of staff and/or responsibility for specific activities. Previous event coordination/management experience. Excellent customer service skills. Excellent organisational, administrative and time-management skills with the ability to prioritise and re-prioritise workload to meet changing demands. An understanding and commitment to the aims and objectives of the National Trust for Scotland. Access to own transport and full Driving License. Desirable Food and Hygiene Qualification. Current First Aid certification. A formal qualification in Catering, Hospitality, Tourism or Event Management. Barista trained. The ability to think and act quickly when confronted with emergencies. Competent user of Microsoft Office products. DIMENSIONS AND SCOPE OF JOB Finance Management Share responsibility for achieving the catering budget together with the F&B Manager. Monitor commercial performance and adjust activities to capitalize on sales opportunities and run a cost-effective catering operation. Supervise daily café till operations and perform end-of-day income reconciliation. Assist the F&B Manager with menu costing and stock-taking. Supervise active record-keeping in line with Environmental Health requirements Tools / equipment / systems Access to laptop and relevant online people management, training, financial monitoring and stock ordering systems, including NTS intranet and Microsoft 365. EPOS tills and chip and pin machines. Fully equipped commercial catering kitchens. Use of internal finance and banking systems. Performance indicators and targets Weekly, monthly and annual sales and cost of sales targets. Food compliance standards and record-keeping. Visitor enjoyment reviews and ratings from visitor surveys and visitor feedback.
Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights. We are seeking a highly organized Workplace Experience Manage to support our London office, who will manage a Workplace Manager based out of Warsaw to cover the European and Taiwain offices. This role is essential to creating a welcoming, well-run environment where employees can do their best work. You'll help maintain the physical space, support daily operations, and contribute to the broader global workplace team. This is a in-office position with a minimum of 3 days per week required on-site, with the potential to increase up to 5 days per week depending on business needs, leadership visits and events. WHAT YOU'LL DO Management Responsible for managing the Warsaw Workplace Coordinator. Ensure the Warsaw manager is completing daily duties and tasks for the Warsaw team and is onsite 3 days a week: Tuesday, Wednesday, Thursday. With the Warsaw manager, oversee the Amsterdam, Hamburg, Porto, Taipei offices and facilities. Office Operations & Facilities Act as the go-to contact for general office support, working closely with building management on cleanliness, maintenance, repairs and access control issues. Submit and track tickets related to repairs, desk setups, and space improvements. Conduct regular space audits to ensure the office remains tidy, functional, and well-stocked. Coordinate internal moves, assist with desk resets, and manage setup tasks. Support IT by assisting with basic tech troubleshooting (e.g., connecting monitors, managing cables, monitor and address conference room tech issues, ensuring seamless meeting experiences). Maintain a safe, secure, and well-functioning work environment, ensuring all appliances and office equipment are in good working order. Ensure full compliance with UK health and safety legislation, including fire safety, risk assessments, and building regulations; maintain accurate records and coordinate required inspections and certifications. Support environmental and EHS (Environmental, Health & Safety) initiatives by promoting responsible resource use, maintaining recycling and waste management practices, and partnering with vendors that align with UK sustainability standards. Maintain and regularly update emergency procedures, including first aid kit checks, fire warden coordination, evacuation protocols, and contributions to business continuity planning. Stay informed about industry trends and best practices as it relates to managing the office. Food & Beverage Order and stock weekly snacks and beverages, maintaining kitchen cleanliness and supply levels. Coordinate recurring lunch deliveries, manage order logistics, and handle clean up. Maintain inventory of office supplies such as adapters, chargers, furniture, appliances, electronics and light stationery. Events & Employee Experience Coordinate and support onsite and offsite experiences including recurring events, executive visits, and ad hoc gatherings and All Hands Meeting Coordination. Develop and uphold workplace standards and protocols in collaboration with the HR team to ensure a consistent and supportive office environment. Collaborate with the People Team and leadership to plan and execute internal initiatives that foster engagement and connection. Foster a positive and collaborative office culture that reflects the company's values and encourages teamwork. Gather and analyze employee feedback to continuously improve office operations and foster a positive work environment. Serve as a go-to resource for employee inquiries, connecting individuals to the appropriate internal resources. Facilitate clear internal communications around events, office updates and workplace initiatives. Help Assist with travel coordination tasks like researching nearby hotel options and partnering with hotels to secure preferred corporate rates. Employee Office Onboarding Support Act as an in-office point of contact for new joiners with office-related questions. Send a welcome email outlining key building and workplace details to help new hires successfully navigate the space. Conduct office tours for new joiners and visiting guests. Administrative & Executive Support Provide administrative support including scheduling help for in-office meetings, coordinating vendor/customer visits, and assisting with office-related documentation. Assist with onsite logistics during executive visits and company-wide events. Partner with Executive Assistants for meeting setup, travel coordination, and office-hosted offsites. Vendor & Budget Coordination Manage vendor relationships (e.g., cleaners, catering, events, security, supply vendors), ensuring consistent service and performance. Maintain confidentiality and support data protection protocols when handling internal or vendor-related information. Maintain awareness of and ensure compliance with local employment regulations, GDPR, and relevant workplace legislation in partnership with HR and Legal. Track office expenses and help manage budget planning in collaboration with Workplace and Finance teams. Research and negotiate local vendor contracts to ensure cost-effectiveness and service quality. Process invoices and payments in a timely manner and in accordance with Samba expense policy. Global Workplace Support Provide regional coverage for global teammates when they're out of office. Participate in global projects such as workplace surveys and data gathering to help improve the employee experience. Coordinate across time zones to ensure smooth collaboration with international workplace teams. Key Stakeholders Employees in the London region People Team Executives & Executive Assistants Finance & Legal Teams Building Management IT Support Global Workplace Team WHO YOU ARE Warm, resourceful, and committed to delivering exceptional workplace experiences. Exceptionally organized with strong communication and follow-through skills. Proactive, detail-oriented, and comfortable working autonomously. Familiar with Google Workspace (Docs, Sheets, Calendar, Gmail); Slack experience is a plus. Confident managing vendors and performing light tech troubleshooting when needed. Adaptable to shifting priorities and excited to contribute to a high-functioning, globally connected workplace team. Passionate about fostering culture and community, with a focus on Samba people-centered experiences. Comfortable using internal systems and engagement tools (e.g., HRIS platforms or event tools) to support team operations. £51,000 - £66,000 a year Samba TV is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba TV may collect personal information directly from you, as a job applicant, Samba TV may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy . For residents of the EU , Samba Inc. is the data controller.
Jul 17, 2025
Full time
Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights. We are seeking a highly organized Workplace Experience Manage to support our London office, who will manage a Workplace Manager based out of Warsaw to cover the European and Taiwain offices. This role is essential to creating a welcoming, well-run environment where employees can do their best work. You'll help maintain the physical space, support daily operations, and contribute to the broader global workplace team. This is a in-office position with a minimum of 3 days per week required on-site, with the potential to increase up to 5 days per week depending on business needs, leadership visits and events. WHAT YOU'LL DO Management Responsible for managing the Warsaw Workplace Coordinator. Ensure the Warsaw manager is completing daily duties and tasks for the Warsaw team and is onsite 3 days a week: Tuesday, Wednesday, Thursday. With the Warsaw manager, oversee the Amsterdam, Hamburg, Porto, Taipei offices and facilities. Office Operations & Facilities Act as the go-to contact for general office support, working closely with building management on cleanliness, maintenance, repairs and access control issues. Submit and track tickets related to repairs, desk setups, and space improvements. Conduct regular space audits to ensure the office remains tidy, functional, and well-stocked. Coordinate internal moves, assist with desk resets, and manage setup tasks. Support IT by assisting with basic tech troubleshooting (e.g., connecting monitors, managing cables, monitor and address conference room tech issues, ensuring seamless meeting experiences). Maintain a safe, secure, and well-functioning work environment, ensuring all appliances and office equipment are in good working order. Ensure full compliance with UK health and safety legislation, including fire safety, risk assessments, and building regulations; maintain accurate records and coordinate required inspections and certifications. Support environmental and EHS (Environmental, Health & Safety) initiatives by promoting responsible resource use, maintaining recycling and waste management practices, and partnering with vendors that align with UK sustainability standards. Maintain and regularly update emergency procedures, including first aid kit checks, fire warden coordination, evacuation protocols, and contributions to business continuity planning. Stay informed about industry trends and best practices as it relates to managing the office. Food & Beverage Order and stock weekly snacks and beverages, maintaining kitchen cleanliness and supply levels. Coordinate recurring lunch deliveries, manage order logistics, and handle clean up. Maintain inventory of office supplies such as adapters, chargers, furniture, appliances, electronics and light stationery. Events & Employee Experience Coordinate and support onsite and offsite experiences including recurring events, executive visits, and ad hoc gatherings and All Hands Meeting Coordination. Develop and uphold workplace standards and protocols in collaboration with the HR team to ensure a consistent and supportive office environment. Collaborate with the People Team and leadership to plan and execute internal initiatives that foster engagement and connection. Foster a positive and collaborative office culture that reflects the company's values and encourages teamwork. Gather and analyze employee feedback to continuously improve office operations and foster a positive work environment. Serve as a go-to resource for employee inquiries, connecting individuals to the appropriate internal resources. Facilitate clear internal communications around events, office updates and workplace initiatives. Help Assist with travel coordination tasks like researching nearby hotel options and partnering with hotels to secure preferred corporate rates. Employee Office Onboarding Support Act as an in-office point of contact for new joiners with office-related questions. Send a welcome email outlining key building and workplace details to help new hires successfully navigate the space. Conduct office tours for new joiners and visiting guests. Administrative & Executive Support Provide administrative support including scheduling help for in-office meetings, coordinating vendor/customer visits, and assisting with office-related documentation. Assist with onsite logistics during executive visits and company-wide events. Partner with Executive Assistants for meeting setup, travel coordination, and office-hosted offsites. Vendor & Budget Coordination Manage vendor relationships (e.g., cleaners, catering, events, security, supply vendors), ensuring consistent service and performance. Maintain confidentiality and support data protection protocols when handling internal or vendor-related information. Maintain awareness of and ensure compliance with local employment regulations, GDPR, and relevant workplace legislation in partnership with HR and Legal. Track office expenses and help manage budget planning in collaboration with Workplace and Finance teams. Research and negotiate local vendor contracts to ensure cost-effectiveness and service quality. Process invoices and payments in a timely manner and in accordance with Samba expense policy. Global Workplace Support Provide regional coverage for global teammates when they're out of office. Participate in global projects such as workplace surveys and data gathering to help improve the employee experience. Coordinate across time zones to ensure smooth collaboration with international workplace teams. Key Stakeholders Employees in the London region People Team Executives & Executive Assistants Finance & Legal Teams Building Management IT Support Global Workplace Team WHO YOU ARE Warm, resourceful, and committed to delivering exceptional workplace experiences. Exceptionally organized with strong communication and follow-through skills. Proactive, detail-oriented, and comfortable working autonomously. Familiar with Google Workspace (Docs, Sheets, Calendar, Gmail); Slack experience is a plus. Confident managing vendors and performing light tech troubleshooting when needed. Adaptable to shifting priorities and excited to contribute to a high-functioning, globally connected workplace team. Passionate about fostering culture and community, with a focus on Samba people-centered experiences. Comfortable using internal systems and engagement tools (e.g., HRIS platforms or event tools) to support team operations. £51,000 - £66,000 a year Samba TV is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba TV may collect personal information directly from you, as a job applicant, Samba TV may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy . For residents of the EU , Samba Inc. is the data controller.
Food & Beverage Assistant Imperial London Hotels Group based at Holiday Inn Bloomsbury Hotel 40 hours (5 of 7 days weekly rota) £12.43 GBP + Benefits Do you have a passion for enhancing the guest dining experience? Do you thrive in a role where every day brings a new challenge and an opportunity to create memorable guest experiences? If so, we d love to hear from you! We re looking for a warm and welcoming individual to join our dedicated Food & Beverage team at our hotel in Bloomsbury, central London. As a key member of our team, you'll play an essential role in ensuring our guests have a memorable stay in our F&B Outlets. You will be preparing, and servicing drinks based on our brand standards, processing orders accurately in Micros with minimum error, setting-up the buffet in the morning, replenishing stock levels during service and delivering outstanding customer service to our guests. Why Join Us? This is a great opportunity to enhance your experienced in food & beverage operations, we provide structured career path. From F&B Assistants, Bar Tenders, F&B Supervisors, Assistant F&B Manager and F&B Manager, we support your growth every step of the way. With dedicated training opportunities from day one, you'll gain the skills and experience needed to progress in your role. No two days are the same. You'll interact with guests from around the world and work as part of a close-knit, supportive team. Our food & beverage area often resembles a bustling airport terminal fast-paced, exciting, and full of energy! Nestled opposite the picturesque Russell Square Gardens in the vibrant heart of Bloomsbury, London. Our newly acquired and refurbished IHG Brand, Holiday Inn Bloomsbury Hotel with 316 rooms. It s a lively place to be, offering a ground floor coffee bar, atmospheric Irish pub and 14 event spaces that can accommodate up to 300 people. What we re looking for: 1 year experience in a Food & Beverage environment as a Host, Food & Beverage Assistant or Bar Tending , ideally in hotels or similar environment A natural flair for customer service and a passion for food & beverage Flexibility to work a varied shift pattern: early mornings, evenings, and weekends Team-oriented attitude Positive and caring personality Professional proficiency in English Desirable (not essential but a plus!): Experience in the hospitality sector Proficiency in multiple languages Knowledge of Miros (POS System) What s in it for you? 28 Days Holiday pro-rata increasing with length of service up to 33 days Global discount for all IHG Properties for you and friends and family for an overnight stay starting from £25 Free meals on duty Uniform & dry-cleaning Workplace pension scheme £300 Refer a Friend Scheme Employee recognition Employee awards Social events Interest-free Season Ticket Loan / Travelcard Loan 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability) Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets Early Pay - Instantly access a portion of the pay you ve already earned Shopping discounts across several high-street brands and online retailers (via Each Person) Nursery Scheme via Each Person (subject to eligibility) Mental health first aiders support & well-being Employee Assistance Programme- Supported by Hospitality Action You can explore additional benefits here : About Us: We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We re rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests. And we believe that starts with the right team. Are you ready to be the best version of yourself and contribute towards our next chapter? Please reach out to us today!
Jul 17, 2025
Contractor
Food & Beverage Assistant Imperial London Hotels Group based at Holiday Inn Bloomsbury Hotel 40 hours (5 of 7 days weekly rota) £12.43 GBP + Benefits Do you have a passion for enhancing the guest dining experience? Do you thrive in a role where every day brings a new challenge and an opportunity to create memorable guest experiences? If so, we d love to hear from you! We re looking for a warm and welcoming individual to join our dedicated Food & Beverage team at our hotel in Bloomsbury, central London. As a key member of our team, you'll play an essential role in ensuring our guests have a memorable stay in our F&B Outlets. You will be preparing, and servicing drinks based on our brand standards, processing orders accurately in Micros with minimum error, setting-up the buffet in the morning, replenishing stock levels during service and delivering outstanding customer service to our guests. Why Join Us? This is a great opportunity to enhance your experienced in food & beverage operations, we provide structured career path. From F&B Assistants, Bar Tenders, F&B Supervisors, Assistant F&B Manager and F&B Manager, we support your growth every step of the way. With dedicated training opportunities from day one, you'll gain the skills and experience needed to progress in your role. No two days are the same. You'll interact with guests from around the world and work as part of a close-knit, supportive team. Our food & beverage area often resembles a bustling airport terminal fast-paced, exciting, and full of energy! Nestled opposite the picturesque Russell Square Gardens in the vibrant heart of Bloomsbury, London. Our newly acquired and refurbished IHG Brand, Holiday Inn Bloomsbury Hotel with 316 rooms. It s a lively place to be, offering a ground floor coffee bar, atmospheric Irish pub and 14 event spaces that can accommodate up to 300 people. What we re looking for: 1 year experience in a Food & Beverage environment as a Host, Food & Beverage Assistant or Bar Tending , ideally in hotels or similar environment A natural flair for customer service and a passion for food & beverage Flexibility to work a varied shift pattern: early mornings, evenings, and weekends Team-oriented attitude Positive and caring personality Professional proficiency in English Desirable (not essential but a plus!): Experience in the hospitality sector Proficiency in multiple languages Knowledge of Miros (POS System) What s in it for you? 28 Days Holiday pro-rata increasing with length of service up to 33 days Global discount for all IHG Properties for you and friends and family for an overnight stay starting from £25 Free meals on duty Uniform & dry-cleaning Workplace pension scheme £300 Refer a Friend Scheme Employee recognition Employee awards Social events Interest-free Season Ticket Loan / Travelcard Loan 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability) Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets Early Pay - Instantly access a portion of the pay you ve already earned Shopping discounts across several high-street brands and online retailers (via Each Person) Nursery Scheme via Each Person (subject to eligibility) Mental health first aiders support & well-being Employee Assistance Programme- Supported by Hospitality Action You can explore additional benefits here : About Us: We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We re rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests. And we believe that starts with the right team. Are you ready to be the best version of yourself and contribute towards our next chapter? Please reach out to us today!
Assistant Conference and Banqueting Manager , required for our client, a hotel, located in the Eastbourne area. Live in is available if required. The role of Assistant Conference & Banqueting Manager , is a key management role within the hotel. You will be working alongside the Conference and Banqueting Manager, ensuring the smooth running of events through good planning and time management. You will also deputise for the Conference and Banqueting Manager in their absence. Responsibilities for the role of Assistant Conference and Banqueting Manager: You will ensure the smooth and efficient organisation of meetings and events including weddings, private dinners, seminars and parties. Along with the team, you will ensure that function rooms are correctly serviced and set up as well as preparing staff rosters and staff training ensuring that the department gives the highest standards of service and customer care to maximise sales revenue. This role also includes carrying our Duty Management shifts, which includes sleeping over night at the hotel on the duty management rota. Requirements for the role of Assistant Conference and Banqueting Manager: This role is ideally a first step into Hotel Management, although experience as a Junior / Deputy Department Manager in a prestigious hotel would be considered. Polite and personable with excellent customer service skills. Well-presented and impeccably groomed with a great eye for detail. Good command of the English language, both written and verbal. Ability to remain calm under pressure. Previous experience as a Duty Manager or Supervisor in a Food and Beverage department preferred, however not essential if you can demonstrate the key skills required. A positive personality and service with a smile. Salary for the role of Assistant Conference and Banqueting Manager, is given as COMPETITIVE, plus a share of the service charge / per annum (the service charge varies). Other company benefits available / Live in is available with this role. For the live out role, transport will be required due to the shift work, unless you live in the local area. Please send an up to date copy of your Curriculum Vitae. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK
Jul 17, 2025
Full time
Assistant Conference and Banqueting Manager , required for our client, a hotel, located in the Eastbourne area. Live in is available if required. The role of Assistant Conference & Banqueting Manager , is a key management role within the hotel. You will be working alongside the Conference and Banqueting Manager, ensuring the smooth running of events through good planning and time management. You will also deputise for the Conference and Banqueting Manager in their absence. Responsibilities for the role of Assistant Conference and Banqueting Manager: You will ensure the smooth and efficient organisation of meetings and events including weddings, private dinners, seminars and parties. Along with the team, you will ensure that function rooms are correctly serviced and set up as well as preparing staff rosters and staff training ensuring that the department gives the highest standards of service and customer care to maximise sales revenue. This role also includes carrying our Duty Management shifts, which includes sleeping over night at the hotel on the duty management rota. Requirements for the role of Assistant Conference and Banqueting Manager: This role is ideally a first step into Hotel Management, although experience as a Junior / Deputy Department Manager in a prestigious hotel would be considered. Polite and personable with excellent customer service skills. Well-presented and impeccably groomed with a great eye for detail. Good command of the English language, both written and verbal. Ability to remain calm under pressure. Previous experience as a Duty Manager or Supervisor in a Food and Beverage department preferred, however not essential if you can demonstrate the key skills required. A positive personality and service with a smile. Salary for the role of Assistant Conference and Banqueting Manager, is given as COMPETITIVE, plus a share of the service charge / per annum (the service charge varies). Other company benefits available / Live in is available with this role. For the live out role, transport will be required due to the shift work, unless you live in the local area. Please send an up to date copy of your Curriculum Vitae. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK
- Bramah Recruitment are recruiting for an Assistant Manager to join one of our fantastic clients in the family leisure sector. This is a fast paced role ideal for a customer focused and organised individual with a broad skillset to assist in delivering exemplary customer service and high levels of service. This is a diverse operational role which will see you leading by example and working across all functions! Responsibilities: - To assist in day to day site operations, organising the people teams, delivering exceptional service to visitors and ensuring an excellent customer experience from start to finish. - To assist with the organisation and delivery of visitor events and bookings acting as a senior staff contact and coordinating on the ground service provision. - To assist the daily operations of the F&B function ensuring high standards of food hygiene and safety. - To work closely with the General Manager to continuously and strategically improve service provision, help with managing costs and to suggest improvements to aid overall profitability. - To continually represent the brand and the site positively driving repeat visits from customers. Skills: - Experience in a managerial role in the leisure or retail sectors is essential. - Experience working in a food and beverage function with working knowledge of food hygiene and safety procedures. - Strong interpersonal skills with the ability to mentor and coach colleagues. - Strong communication skills both written and verbally. - Can do attitude is essential. - Strong organisational skills with the ability to problem solve quickly.
Jul 17, 2025
Full time
- Bramah Recruitment are recruiting for an Assistant Manager to join one of our fantastic clients in the family leisure sector. This is a fast paced role ideal for a customer focused and organised individual with a broad skillset to assist in delivering exemplary customer service and high levels of service. This is a diverse operational role which will see you leading by example and working across all functions! Responsibilities: - To assist in day to day site operations, organising the people teams, delivering exceptional service to visitors and ensuring an excellent customer experience from start to finish. - To assist with the organisation and delivery of visitor events and bookings acting as a senior staff contact and coordinating on the ground service provision. - To assist the daily operations of the F&B function ensuring high standards of food hygiene and safety. - To work closely with the General Manager to continuously and strategically improve service provision, help with managing costs and to suggest improvements to aid overall profitability. - To continually represent the brand and the site positively driving repeat visits from customers. Skills: - Experience in a managerial role in the leisure or retail sectors is essential. - Experience working in a food and beverage function with working knowledge of food hygiene and safety procedures. - Strong interpersonal skills with the ability to mentor and coach colleagues. - Strong communication skills both written and verbally. - Can do attitude is essential. - Strong organisational skills with the ability to problem solve quickly.
Box Leisure The Cutting Edge of Leisure Careers Job Title: Bar Manager Salary: £28,000 -£30,000 Location: Lancashire A unique opportunity to join the enthusiastic and professional staff at Family-friendly Holiday park, We are looking to recruit a Food and Beverage venue manager for our clients busy and exciting bar and restaurant. Additionally, to ensure standards of preparation and oversee the daily operational duties and performance of the F&B Assistants, ensuring that both internal and external customers receive an excellent quality dining service. Assisting the F & B Manager in ensuring the overall profitability of all food and beverage departments by ensuring effective utilisation of resources so that targets are met. To ensure that the company s F & B standards are adhered to and that statutory requirements Main duties and responsibilities Ensuring that food and beverage areas set up for the day s business Ensuring that staff are briefed and directed accordingly Helping to run events on the day Helping to train the staff to quality hotel standards Working closely with the F&B Manager and also the sales team to ensure that the finer details for successful service are in place Ensuring that Food and Beverage rooms are cleared at the end of each event Handle guest complaints, requests and enquiries in a relaxed yet professional manner Help create a safe environment for both staff and guests and adhere to the company s health and safety policy and procedures Key Skills and Experience Will preferably have experience as an F&B Supervisor within a guest focused environment Will be passionate about F&B and will enjoy the buzz of running shifts Will have an excellent eye for detail If you are interested in this opportunity and think you have the skills and experience required. Please contact James for more information
Jul 17, 2025
Full time
Box Leisure The Cutting Edge of Leisure Careers Job Title: Bar Manager Salary: £28,000 -£30,000 Location: Lancashire A unique opportunity to join the enthusiastic and professional staff at Family-friendly Holiday park, We are looking to recruit a Food and Beverage venue manager for our clients busy and exciting bar and restaurant. Additionally, to ensure standards of preparation and oversee the daily operational duties and performance of the F&B Assistants, ensuring that both internal and external customers receive an excellent quality dining service. Assisting the F & B Manager in ensuring the overall profitability of all food and beverage departments by ensuring effective utilisation of resources so that targets are met. To ensure that the company s F & B standards are adhered to and that statutory requirements Main duties and responsibilities Ensuring that food and beverage areas set up for the day s business Ensuring that staff are briefed and directed accordingly Helping to run events on the day Helping to train the staff to quality hotel standards Working closely with the F&B Manager and also the sales team to ensure that the finer details for successful service are in place Ensuring that Food and Beverage rooms are cleared at the end of each event Handle guest complaints, requests and enquiries in a relaxed yet professional manner Help create a safe environment for both staff and guests and adhere to the company s health and safety policy and procedures Key Skills and Experience Will preferably have experience as an F&B Supervisor within a guest focused environment Will be passionate about F&B and will enjoy the buzz of running shifts Will have an excellent eye for detail If you are interested in this opportunity and think you have the skills and experience required. Please contact James for more information
Box Leisure Recruitment The Cutting Edge of Leisure Recruitment Job Title: Food Outlet Manager Salary: £31,000 Additional pay: 10% Bonus Location: Kent (Live-in accom can be made available) Must have Burger King experience Our client is looking to recruit a Brand Manager to join and lead an enthusiastic and professional team at one of their outlets set on a beautiful family friendly holiday park in the South East. The Brand Manager will be in place to ensure that high standards of the food preparation are adhered to and will oversee the daily operational duties and performance of the F&B Assistants, ensuring that all customers receive an excellent quality dining service in line with the brand. The Manager should be responsible for engaging and inspiring their team each day and setting direction in relation to the day-to-day activities and tasks in hand. The Brand Manager will be responsible for monitoring the overall profitability of their outlet by ensuring effective utilisation of resources so that targets are met. They will also, very importantly, be responsible for ensuring that the company s F & B standards are adhered to and that statutory requirements are fully met. The Manager will take responsibility for the day-to-day operations in their outlet but will also support the Head of Food & Beverage on the Park in delivering the very best F&B experience to all guests and owners. Main duties and responsibilities Ensuring that designated eating areas are prepared by the team for the day s customers Ensuring that dining areas are also cleared and cleaned accordingly in an efficient manner by the team Ensuring that staff are briefed and directed in all relevant aspects of the outlet accordingly, front and back of house Helping to train the staff to quality standards in all areas of customer service Handle guest complaints, requests, and enquiries in a relaxed yet professional manner Help create a safe environment for both staff and guests and adhere to the company s health and safety policy and procedures Manage all Stock Margin, Cash Procedures and Cost Control in the department maximising profit and minimise loss. Key Skills and Experience Will preferably have experience as a Brand Manager or F&B Manager within a guest focused environment Will be passionate about F&B and will enjoy the buzz of running shifts Will have an excellent eye for detail Expertise & Qualifications: Has a thorough knowledge and understanding of the management and tasks for own department Food Safety Certificate Level 2 minimum Level 3 preferred Brand Specific operators qualifications Benefits: Company pension Employee discount Referral programme If you are interested in this opportunity and think you have the skills and experience required, please apply today! or call me if you have any questions (phone number removed)
Jul 17, 2025
Full time
Box Leisure Recruitment The Cutting Edge of Leisure Recruitment Job Title: Food Outlet Manager Salary: £31,000 Additional pay: 10% Bonus Location: Kent (Live-in accom can be made available) Must have Burger King experience Our client is looking to recruit a Brand Manager to join and lead an enthusiastic and professional team at one of their outlets set on a beautiful family friendly holiday park in the South East. The Brand Manager will be in place to ensure that high standards of the food preparation are adhered to and will oversee the daily operational duties and performance of the F&B Assistants, ensuring that all customers receive an excellent quality dining service in line with the brand. The Manager should be responsible for engaging and inspiring their team each day and setting direction in relation to the day-to-day activities and tasks in hand. The Brand Manager will be responsible for monitoring the overall profitability of their outlet by ensuring effective utilisation of resources so that targets are met. They will also, very importantly, be responsible for ensuring that the company s F & B standards are adhered to and that statutory requirements are fully met. The Manager will take responsibility for the day-to-day operations in their outlet but will also support the Head of Food & Beverage on the Park in delivering the very best F&B experience to all guests and owners. Main duties and responsibilities Ensuring that designated eating areas are prepared by the team for the day s customers Ensuring that dining areas are also cleared and cleaned accordingly in an efficient manner by the team Ensuring that staff are briefed and directed in all relevant aspects of the outlet accordingly, front and back of house Helping to train the staff to quality standards in all areas of customer service Handle guest complaints, requests, and enquiries in a relaxed yet professional manner Help create a safe environment for both staff and guests and adhere to the company s health and safety policy and procedures Manage all Stock Margin, Cash Procedures and Cost Control in the department maximising profit and minimise loss. Key Skills and Experience Will preferably have experience as a Brand Manager or F&B Manager within a guest focused environment Will be passionate about F&B and will enjoy the buzz of running shifts Will have an excellent eye for detail Expertise & Qualifications: Has a thorough knowledge and understanding of the management and tasks for own department Food Safety Certificate Level 2 minimum Level 3 preferred Brand Specific operators qualifications Benefits: Company pension Employee discount Referral programme If you are interested in this opportunity and think you have the skills and experience required, please apply today! or call me if you have any questions (phone number removed)
Morgans Originals St Martins Lane 45 St Martin's Lane, Covent Garden, London WC2N 4HX, UK As the original lifestyle hotels, St Martins Lane London and Sanderson London sit under the Morgans Originals brand, a collection of independent hotels sharing the same spirit. Equal parts glossy, surprising, and rebellious, we balance a refined outlook with careful chaos. No two days are alike as we provide unique experiences every day, such as our Mad Hatters afternoon tea in the Sanderson courtyard or our signature cocktails in the Blind Spot at St Martins Lane - our speakeasy cocktail bar. Job Description We have a fabulous opportunity to join St Martins Lane in our Food & Beverage team as an Assistant F&B Manager . Under the guidance and supervision of the Food & Beverage Manager, you will manage and develop the hotel F&B outlets to the highest standards while optimizing guest satisfaction through consistent high operating procedures and team development. Qualifications A bit about you : Be Original - We want our team to be themselves. We celebrate diversity and provide opportunities to discover your best self. Be a team player - We support each other to offer the best guest experience. Whatever challenge we face, we face it together. Loves to have fun at work - Working hard is essential, but making it fun is key. Make it enjoyable for yourself, your team, and our guests. Makes Positive impacts - We aim to brighten someone's day and support causes close to our hearts. Be Humble & Kind - We approach things with humility and kindness, valuing the best ideas regardless of their source. Loves to think big & believe - We are dreamers and entrepreneurs, pushing boundaries and challenging norms to create change, even if it involves risks. Additional Information In addition to a competitive salary, we offer a range of benefits including: Meals on duty and uniform provision. Free dry cleaning/uniform washing. Season ticket loan for travel costs. Ride to work scheme with loans up to £5000. £250 referral bonus for successful employee referrals. A paid day off on your birthday. Free health cashback plan via HSF. Guest Experience: a free night, complimentary cocktails, dinner, and breakfast after passing probation. Length of Service incentives (extra holidays). Discounts across Ennismore properties and other retailers via PerkBox. Regular staff events and celebrations. Employee Assistance Programme and Mental Health Champions. Quarterly & annual awards. Opportunities for career progression and global mobility. Healthcare cash plan and eye care vouchers. Morgans Originals celebrates cultural legacy with a collection of unique hotels sharing a free spirit. Each hotel is distinctive, rooted in community, entertainment, and the magic of memorable nights.
Jul 17, 2025
Full time
Morgans Originals St Martins Lane 45 St Martin's Lane, Covent Garden, London WC2N 4HX, UK As the original lifestyle hotels, St Martins Lane London and Sanderson London sit under the Morgans Originals brand, a collection of independent hotels sharing the same spirit. Equal parts glossy, surprising, and rebellious, we balance a refined outlook with careful chaos. No two days are alike as we provide unique experiences every day, such as our Mad Hatters afternoon tea in the Sanderson courtyard or our signature cocktails in the Blind Spot at St Martins Lane - our speakeasy cocktail bar. Job Description We have a fabulous opportunity to join St Martins Lane in our Food & Beverage team as an Assistant F&B Manager . Under the guidance and supervision of the Food & Beverage Manager, you will manage and develop the hotel F&B outlets to the highest standards while optimizing guest satisfaction through consistent high operating procedures and team development. Qualifications A bit about you : Be Original - We want our team to be themselves. We celebrate diversity and provide opportunities to discover your best self. Be a team player - We support each other to offer the best guest experience. Whatever challenge we face, we face it together. Loves to have fun at work - Working hard is essential, but making it fun is key. Make it enjoyable for yourself, your team, and our guests. Makes Positive impacts - We aim to brighten someone's day and support causes close to our hearts. Be Humble & Kind - We approach things with humility and kindness, valuing the best ideas regardless of their source. Loves to think big & believe - We are dreamers and entrepreneurs, pushing boundaries and challenging norms to create change, even if it involves risks. Additional Information In addition to a competitive salary, we offer a range of benefits including: Meals on duty and uniform provision. Free dry cleaning/uniform washing. Season ticket loan for travel costs. Ride to work scheme with loans up to £5000. £250 referral bonus for successful employee referrals. A paid day off on your birthday. Free health cashback plan via HSF. Guest Experience: a free night, complimentary cocktails, dinner, and breakfast after passing probation. Length of Service incentives (extra holidays). Discounts across Ennismore properties and other retailers via PerkBox. Regular staff events and celebrations. Employee Assistance Programme and Mental Health Champions. Quarterly & annual awards. Opportunities for career progression and global mobility. Healthcare cash plan and eye care vouchers. Morgans Originals celebrates cultural legacy with a collection of unique hotels sharing a free spirit. Each hotel is distinctive, rooted in community, entertainment, and the magic of memorable nights.
Food & Beverage Assistant required, to join this front of house team at this prestigious hotel, located in the Rye area, East Sussex. An exciting opportunity to be part of this team. Location - not too far from a beach / sea and good transport links. A couple or friends can be considered 2 F&B Assistants required, or a possible Housekeeper role . Part-time available also live out. As Food & Beverage Assistant , this position involves both restaurant and bar work. Training provided if you have not had experience before. This role will suit a candidate who is an engaging person, with a friendly manner and who thrives in a busy environment. As a Food & Beverage Assistant , our client can offer competitive pay packages that feature great benefits and perks. If you are seeking a new opportunity to expand your profession, they also offer training to develop technical and managerial skills necessary to grow your career. Food & Beverage Assistant Benefits: Birthday guaranteed as day off as well as additional day s holiday Generous discounts on food and accommodation at a sister hotel Consistency of hours all year round, with flexible working shifts Regular team socials, parties, days out and supplier trips Food and drink training, events and opportunities to develop yourself personally and professionally eg WSET, mixology, barista 5.6 weeks holiday per year pro rata Free meals when working Working in a restaurant with a fantastic reputation Being part of a friendly and passionate team What our client is looking for: Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Can do attitude Have a genuine passion for food and drink You will be working alongside an experienced group of managers who will be able to mentor and develop your skills. As a member of the waiting staff, you are encouraged to interact with our guests, creating an informal and relaxed surrounding. The waiting team is passionate about customer service and will work seamlessly with the kitchen, resulting in a fun and supportive environment. The salary specified for the role of Food & Beverage Assistant is given as £12.21/hr for 21 years old and over, plus other company benefits and rewards for your work. TRANSPORT may be desirable to give more flexibility for the required shift work demands of this hands-on role. Part time hours are also available. Live in is available which is deductible from salary. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK
Jul 17, 2025
Full time
Food & Beverage Assistant required, to join this front of house team at this prestigious hotel, located in the Rye area, East Sussex. An exciting opportunity to be part of this team. Location - not too far from a beach / sea and good transport links. A couple or friends can be considered 2 F&B Assistants required, or a possible Housekeeper role . Part-time available also live out. As Food & Beverage Assistant , this position involves both restaurant and bar work. Training provided if you have not had experience before. This role will suit a candidate who is an engaging person, with a friendly manner and who thrives in a busy environment. As a Food & Beverage Assistant , our client can offer competitive pay packages that feature great benefits and perks. If you are seeking a new opportunity to expand your profession, they also offer training to develop technical and managerial skills necessary to grow your career. Food & Beverage Assistant Benefits: Birthday guaranteed as day off as well as additional day s holiday Generous discounts on food and accommodation at a sister hotel Consistency of hours all year round, with flexible working shifts Regular team socials, parties, days out and supplier trips Food and drink training, events and opportunities to develop yourself personally and professionally eg WSET, mixology, barista 5.6 weeks holiday per year pro rata Free meals when working Working in a restaurant with a fantastic reputation Being part of a friendly and passionate team What our client is looking for: Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Can do attitude Have a genuine passion for food and drink You will be working alongside an experienced group of managers who will be able to mentor and develop your skills. As a member of the waiting staff, you are encouraged to interact with our guests, creating an informal and relaxed surrounding. The waiting team is passionate about customer service and will work seamlessly with the kitchen, resulting in a fun and supportive environment. The salary specified for the role of Food & Beverage Assistant is given as £12.21/hr for 21 years old and over, plus other company benefits and rewards for your work. TRANSPORT may be desirable to give more flexibility for the required shift work demands of this hands-on role. Part time hours are also available. Live in is available which is deductible from salary. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK
Step into an opportunity that combines your leadership skills with a passion for hospitality! We're looking for an experienced Hotel Manager to join our client's vibrant team in the stunning location of Inverness. This full-time role offers the chance to elevate guest experiences and drive the success of this beautiful hotel. If you're looking for a dynamic environment where your contributions make a real impact, this could be the perfect fit for you! What you will get in your new role Salary up to 48,000 Monday to Friday, Day Shifts, Evening Shifts Includes Weekends 5/7 Days Free Meals on Shift Internal/Company Discounts On-Site Parking (Free) Tips / Gratuities Responsibilities in your new role as Hotel Manager In your new role as Hotel Manager, you will lead and motivate a small, hands-on team to create a welcoming and efficient environment. You will oversee all aspects of hotel operations, handling everything from check-ins and check-outs to housekeeping, and food and beverage services. Your commitment to ensuring exceptional guest experiences through personalised service and attention to detail will be key. Additionally, you will maintain compliance with all relevant laws, regulations, and brand standards to uphold the high quality of service that guests expect. Your personality, experience and qualifications To thrive in this role, you should have proven experience as an Assistant Hotel Manager or General Manager, showcasing strong leadership and interpersonal skills. Your excellent communication and problem-solving abilities will be crucial in this fast-paced environment. Familiarity with hotel management software and systems is essential, coupled with a genuine passion for hospitality and an unwavering commitment to delivering exceptional service. If you possess these qualities and experience in a similar role, we want to hear from you! Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.
Jul 17, 2025
Full time
Step into an opportunity that combines your leadership skills with a passion for hospitality! We're looking for an experienced Hotel Manager to join our client's vibrant team in the stunning location of Inverness. This full-time role offers the chance to elevate guest experiences and drive the success of this beautiful hotel. If you're looking for a dynamic environment where your contributions make a real impact, this could be the perfect fit for you! What you will get in your new role Salary up to 48,000 Monday to Friday, Day Shifts, Evening Shifts Includes Weekends 5/7 Days Free Meals on Shift Internal/Company Discounts On-Site Parking (Free) Tips / Gratuities Responsibilities in your new role as Hotel Manager In your new role as Hotel Manager, you will lead and motivate a small, hands-on team to create a welcoming and efficient environment. You will oversee all aspects of hotel operations, handling everything from check-ins and check-outs to housekeeping, and food and beverage services. Your commitment to ensuring exceptional guest experiences through personalised service and attention to detail will be key. Additionally, you will maintain compliance with all relevant laws, regulations, and brand standards to uphold the high quality of service that guests expect. Your personality, experience and qualifications To thrive in this role, you should have proven experience as an Assistant Hotel Manager or General Manager, showcasing strong leadership and interpersonal skills. Your excellent communication and problem-solving abilities will be crucial in this fast-paced environment. Familiarity with hotel management software and systems is essential, coupled with a genuine passion for hospitality and an unwavering commitment to delivering exceptional service. If you possess these qualities and experience in a similar role, we want to hear from you! Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.
We are seeking an experienced, ambitious, dedicated, and outgoing assistant manager for our new concept Antipodea, part of a larger growing restaurant group. About Antipodea Antipodea is founded on the principles of the Melbourne dining scene. It offers a relaxed, informal atmosphere during the day that transforms into a more brasserie-style offering at night with truly world-class food. We already operate six restaurants in southwest London open for breakfast, lunch, and dinner. Our company is rapidly expanding, with plans to open 20 new restaurants in the next 2 years. Candidate Profile The ideal candidate must be passionate about food and service, with relevant experience in high-volume restaurants and cafes. They should be committed to delivering a consistent, excellent range of food and beverages and maintaining the high standards we are renowned for as we grow. The candidate should be enthusiastic about joining a forward-thinking, values-led company, capable of generating sales and achieving profit targets while inspiring and motivating the team. Excellent communication skills are essential to connect with our diverse clientele, which includes families, young professionals, and locals. Key Responsibilities Generate sales and meet profit targets Manage, motivate, and coach teams Maintain excellence in Food, Health, and Safety standards Drive consistent brand standards Staff training and development Implement procedures and management techniques What We Offer A competitive hourly rate, half-price meals, 28 days' paid holiday, and opportunities for career growth. Our Philosophy Ultimately, hospitality is about having fun and working hard with a smile. If you share this attitude, we invite you to join our team.
Jul 17, 2025
Full time
We are seeking an experienced, ambitious, dedicated, and outgoing assistant manager for our new concept Antipodea, part of a larger growing restaurant group. About Antipodea Antipodea is founded on the principles of the Melbourne dining scene. It offers a relaxed, informal atmosphere during the day that transforms into a more brasserie-style offering at night with truly world-class food. We already operate six restaurants in southwest London open for breakfast, lunch, and dinner. Our company is rapidly expanding, with plans to open 20 new restaurants in the next 2 years. Candidate Profile The ideal candidate must be passionate about food and service, with relevant experience in high-volume restaurants and cafes. They should be committed to delivering a consistent, excellent range of food and beverages and maintaining the high standards we are renowned for as we grow. The candidate should be enthusiastic about joining a forward-thinking, values-led company, capable of generating sales and achieving profit targets while inspiring and motivating the team. Excellent communication skills are essential to connect with our diverse clientele, which includes families, young professionals, and locals. Key Responsibilities Generate sales and meet profit targets Manage, motivate, and coach teams Maintain excellence in Food, Health, and Safety standards Drive consistent brand standards Staff training and development Implement procedures and management techniques What We Offer A competitive hourly rate, half-price meals, 28 days' paid holiday, and opportunities for career growth. Our Philosophy Ultimately, hospitality is about having fun and working hard with a smile. If you share this attitude, we invite you to join our team.
Front of House Manager Food and Beverage Location Pavilion Gardens, Buxton Salary 27,040 pro rata Part Time 16 to 25 hours per week We have an exciting opportunity for a Front of House Manager, specialising in Food & Beverage to join our team at the prestigious Pavilion Gardens, Buxton. Pavilion Gardens Buxton is an events and hospitality venue that hosts over 100 events annually, ranging from weddings, dinners, auctions, party nights and stage shows. We also have a number of food and beverage outlets with breakfast, lunch and afternoon tea served in the Pavilion Restaurant, a grab and go service in the Pavilion Kitchen and an Ice Cream Parlour. We also have outdoor refreshments, a coffee van on the promenade and three bars. The Front of House manager will be responsible for overseeing all of the outlets. The Person The Front of House Manager will be responsible for the smooth running of all Food & Beverage outlets ensuring an excellent guest experience. The successful candidate will be able to lead by example and always from the front, displaying excellent customer service skills and team management. This role is predominantly weekends and there will be the need for evening work throughout the year. The goal is to maximise sales and revenue at the site and improve customer satisfaction and employee engagement. The Front of House manager will also be responsible for managing a team including catering supervisors, food and beverage assistants and casual seasonal staff, along with working closely with the site's Head Chef and kitchen team. The majority of working time will be based around the regular opening times of 9 to 5. There will be the requirement to work evenings and weekends according to the events taking place. Additional holiday and sickness cover will also be available. What can Parkwood Leisure offer you? Competitive salary Generous annual leave Free gym membership at any of the facilities in the Parkwood Leisure, Lex Leisure and Legacy Leisure portfolio for you and a nominated person, Employee health cash plan Employee discount portal discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending Cycle to Work scheme Pension Scheme Company sick pay Career progression Training and development Full training provided for the successful candidate. About Parkwood leisure We're a company that's proud to deliver a first class service to each of the facilities we manage and is committed to working with local communities to make a difference and provide a healthier and happier lifestyle to the communities we serve. The Company prides itself on its exemplary health and safety record and commitment to staff. If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion.
Jul 17, 2025
Full time
Front of House Manager Food and Beverage Location Pavilion Gardens, Buxton Salary 27,040 pro rata Part Time 16 to 25 hours per week We have an exciting opportunity for a Front of House Manager, specialising in Food & Beverage to join our team at the prestigious Pavilion Gardens, Buxton. Pavilion Gardens Buxton is an events and hospitality venue that hosts over 100 events annually, ranging from weddings, dinners, auctions, party nights and stage shows. We also have a number of food and beverage outlets with breakfast, lunch and afternoon tea served in the Pavilion Restaurant, a grab and go service in the Pavilion Kitchen and an Ice Cream Parlour. We also have outdoor refreshments, a coffee van on the promenade and three bars. The Front of House manager will be responsible for overseeing all of the outlets. The Person The Front of House Manager will be responsible for the smooth running of all Food & Beverage outlets ensuring an excellent guest experience. The successful candidate will be able to lead by example and always from the front, displaying excellent customer service skills and team management. This role is predominantly weekends and there will be the need for evening work throughout the year. The goal is to maximise sales and revenue at the site and improve customer satisfaction and employee engagement. The Front of House manager will also be responsible for managing a team including catering supervisors, food and beverage assistants and casual seasonal staff, along with working closely with the site's Head Chef and kitchen team. The majority of working time will be based around the regular opening times of 9 to 5. There will be the requirement to work evenings and weekends according to the events taking place. Additional holiday and sickness cover will also be available. What can Parkwood Leisure offer you? Competitive salary Generous annual leave Free gym membership at any of the facilities in the Parkwood Leisure, Lex Leisure and Legacy Leisure portfolio for you and a nominated person, Employee health cash plan Employee discount portal discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending Cycle to Work scheme Pension Scheme Company sick pay Career progression Training and development Full training provided for the successful candidate. About Parkwood leisure We're a company that's proud to deliver a first class service to each of the facilities we manage and is committed to working with local communities to make a difference and provide a healthier and happier lifestyle to the communities we serve. The Company prides itself on its exemplary health and safety record and commitment to staff. If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion.
Aim of Role: Working as part of a motivated team, you will provide constant levels of excellent service and customer relations to all guests. With a friendly, professional, and outgoing personality, you will help to drive sales within the F&B areas of the operation whilst supporting our Food and Beverage Manager with running food services. Duties and Responsibilities: DELIVERING EXCEPTIONAL SERVICE: Welcome guests in a warm and friendly manner and be able to interact with Children and Adults alike. Be approachable and friendly at all times to guests and maintain a comfortable and welcoming atmosphere in the restaurants. Be proficient at all service styles including wine, tray and table service. To maintain the highest levels of personal presentation and hygiene. Take and deliver customer orders, consistently demonstrating high levels of customer service. Prepare set ups for tables and/or rooms to standard ready for our guests Manage guest queries in a timely, efficient and professional manner at all times Up-sell with latest departmental incentives and understand our guest needs Report any lost property immediately and follow correct procedure CONTINUOUS IMPROVEMENT: Comply with hotel security, fire regulations, health and safety legislation and local licensing laws Able to work in all areas of F&B including Restaurant, Room Service and C&E. Follow cash handling procedures at all times Strive to achieve departmental targets. Maintain and check all equipment regularly and report any defects Report any defects or damage immediately and ensure it is correctly logged Ensure all equipment and chemicals are used correctly and to manufacturer's instructions Be responsible for own development in the Workplace Attend any training as and when required including Health and Safety CARE AND CONSIDERATION FOR OTHERS Assist other departments wherever necessary and maintain good working relationships Ensure cleanliness of all work areas at all times before, during and after shift Adhere to personal appearance standards at all times Help colleagues should they require assistance Treat all colleagues with respect Maintain a clean, tidy and safe working environment Ensure all keys are kept secure whilst on shift To report any suspicious behaviour GOING THE EXTRA MILE: Complete any other reasonable task when requested to do so by Supervisors and Management Look for any inconveniences to our guests and act upon them Always look for ways to go the extra mile with all of our guests Identify sales leads during guest discussions and feedback to hotel sales manager Show personal initiative when dealing with guests to help generate "Wow" moments during the stay Be a key face and character in the hotel animating your department and guest experiences Be an ambassador for Luxury Family Hotels Reporting To: Assistant F&B Manager and F&B Manager Skills and Attributes: To successfully fill this role we are looking for an individual who possess the following: Excellent communication skills both verbal and written Ability to work under pressure and make quick decisions Excellent customer service and able to anticipate guest needs Ability to work in a fast-paced environment Good attention to detail Flexibility to work the hours as set by the business Able to work alone as well as in a team
Jul 17, 2025
Full time
Aim of Role: Working as part of a motivated team, you will provide constant levels of excellent service and customer relations to all guests. With a friendly, professional, and outgoing personality, you will help to drive sales within the F&B areas of the operation whilst supporting our Food and Beverage Manager with running food services. Duties and Responsibilities: DELIVERING EXCEPTIONAL SERVICE: Welcome guests in a warm and friendly manner and be able to interact with Children and Adults alike. Be approachable and friendly at all times to guests and maintain a comfortable and welcoming atmosphere in the restaurants. Be proficient at all service styles including wine, tray and table service. To maintain the highest levels of personal presentation and hygiene. Take and deliver customer orders, consistently demonstrating high levels of customer service. Prepare set ups for tables and/or rooms to standard ready for our guests Manage guest queries in a timely, efficient and professional manner at all times Up-sell with latest departmental incentives and understand our guest needs Report any lost property immediately and follow correct procedure CONTINUOUS IMPROVEMENT: Comply with hotel security, fire regulations, health and safety legislation and local licensing laws Able to work in all areas of F&B including Restaurant, Room Service and C&E. Follow cash handling procedures at all times Strive to achieve departmental targets. Maintain and check all equipment regularly and report any defects Report any defects or damage immediately and ensure it is correctly logged Ensure all equipment and chemicals are used correctly and to manufacturer's instructions Be responsible for own development in the Workplace Attend any training as and when required including Health and Safety CARE AND CONSIDERATION FOR OTHERS Assist other departments wherever necessary and maintain good working relationships Ensure cleanliness of all work areas at all times before, during and after shift Adhere to personal appearance standards at all times Help colleagues should they require assistance Treat all colleagues with respect Maintain a clean, tidy and safe working environment Ensure all keys are kept secure whilst on shift To report any suspicious behaviour GOING THE EXTRA MILE: Complete any other reasonable task when requested to do so by Supervisors and Management Look for any inconveniences to our guests and act upon them Always look for ways to go the extra mile with all of our guests Identify sales leads during guest discussions and feedback to hotel sales manager Show personal initiative when dealing with guests to help generate "Wow" moments during the stay Be a key face and character in the hotel animating your department and guest experiences Be an ambassador for Luxury Family Hotels Reporting To: Assistant F&B Manager and F&B Manager Skills and Attributes: To successfully fill this role we are looking for an individual who possess the following: Excellent communication skills both verbal and written Ability to work under pressure and make quick decisions Excellent customer service and able to anticipate guest needs Ability to work in a fast-paced environment Good attention to detail Flexibility to work the hours as set by the business Able to work alone as well as in a team
We have an exciting opportunity for an experienced Assistant Restaurant Manager to join our team. Exceptional food is an essential ingredient of the Royal Garden Hotel experience and we are looking to recruit an Assistant Restaurant Manager to support the reopening of our new restaurant, by providing an efficient and courteous food and beverage service to guests under the general guidance of the Rest click apply for full job details
Jul 17, 2025
Full time
We have an exciting opportunity for an experienced Assistant Restaurant Manager to join our team. Exceptional food is an essential ingredient of the Royal Garden Hotel experience and we are looking to recruit an Assistant Restaurant Manager to support the reopening of our new restaurant, by providing an efficient and courteous food and beverage service to guests under the general guidance of the Rest click apply for full job details
Our client is in the top 50 Most Innovative Global Companies and specializes in affordable boutique accommodation. They are seeking an experienced Manager/Assistant Manager who is accustomed to the Food and Beverages side of hospitality and has worked in a large budget hotel or hostel previously. Your role will be to direct the administration and planning of the food & beverage department and be responsible for the overall running of the department to meet the daily needs of this large and very busy Central London operation. Duties: Confer with management on reports, forecasts, budgets, policies, and future planning. Recommend changes or innovations in policy, procedures, and equipment to management. Strive for 100% customer satisfaction at all times. Partner with the right suppliers to curate the food, coffee, and craft beer experience. Exceed the budgeted departmental P&L and explore new revenue streams. Control payroll and all costs of sales with a strict stock management system. Ensure compliance with statutory legislation, H&S, Fire Safety, and Food Hygiene regulations. Build and train an efficient team, maintaining employee motivation through consultation, target setting, and reviews. Train staff on upselling techniques to maximize daily revenues. We are looking for someone who has led a hospitality team within an accommodation setting for at least 2-3 years, either as an Assistant Manager or Manager. If you meet these requirements, please apply today! We are happy to provide application and accessibility support; please contact your Marks Sattin or Grafton consultant directly. We are committed to protecting your privacy. For more information, visit and .
Jul 17, 2025
Full time
Our client is in the top 50 Most Innovative Global Companies and specializes in affordable boutique accommodation. They are seeking an experienced Manager/Assistant Manager who is accustomed to the Food and Beverages side of hospitality and has worked in a large budget hotel or hostel previously. Your role will be to direct the administration and planning of the food & beverage department and be responsible for the overall running of the department to meet the daily needs of this large and very busy Central London operation. Duties: Confer with management on reports, forecasts, budgets, policies, and future planning. Recommend changes or innovations in policy, procedures, and equipment to management. Strive for 100% customer satisfaction at all times. Partner with the right suppliers to curate the food, coffee, and craft beer experience. Exceed the budgeted departmental P&L and explore new revenue streams. Control payroll and all costs of sales with a strict stock management system. Ensure compliance with statutory legislation, H&S, Fire Safety, and Food Hygiene regulations. Build and train an efficient team, maintaining employee motivation through consultation, target setting, and reviews. Train staff on upselling techniques to maximize daily revenues. We are looking for someone who has led a hospitality team within an accommodation setting for at least 2-3 years, either as an Assistant Manager or Manager. If you meet these requirements, please apply today! We are happy to provide application and accessibility support; please contact your Marks Sattin or Grafton consultant directly. We are committed to protecting your privacy. For more information, visit and .
Cliveden House Cliveden is undeniably special. It's one of the world's finest luxury 5 Red Star hotels, and it sits right in the heart of the Berkshire countryside, surrounded by 376 acres of stunning gardens and parkland with incredible views over the River Thames. What sets us apart is how much we value our team. We're all about luxury, but we keep things relaxed without all the formalities. We encourage our team to be themselves because it's their unique personalities that make our guest experiences truly unforgettable. Together, we have created a culture where our efforts go hand in hand with enjoying what we do and delivering with an unwavering commitment for exceptional hospitality. F&B Supervisor To assist the Restaurant Manager and the Assistant Restaurant Manager in the organisation and supervision of the Astor Grill Restaurant and Spa Kitchen areas. To show confidence and welcome, sit and take food orders from guests To take ownership and ensure that the billing procedure is thorough, correct and signed at completion of each meal To collate information and feedback while attending all staff briefings before each service Ownership and overall responsibility of the running of your station or private function To be confident that the service is at all times performed in a professional manner and to the style as specified by the Restaurant Manager; To be fully conversant with every dish served in the Restaurant and to provide a confident explanation if requested; and To ensure that all guests' wishes are met so far as is reasonably possible, showing passion and pride for the hotel. What's in it for you? £32,301 annual salary (Full time - 48 hours) £8,000 estimated annual Tronc (non-contractual) 29 days of annual leave, including bank holidays Regular team gatherings and appreciation events Complimentary team meals Uniform provided Staff accommodation available if required Exclusive team rates and friends & family rates at our Iconic Luxury Hotels, Relais & Chateaux properties worldwide, and London & Regional properties worldwide Discounts on all food & beverage offerings including the Cookery School at Chewton Glen Discounts on spa treatments and products Special gifts based on length of service Recommend-a-friend bonus scheme. Health cash plan Participation in the cycle-to-work scheme Access to our employee assistance programme Excellent Training and Career Development opportunities and so much more. If you thrive in the fast-paced world of hospitality and are eager to collaborate with an exceptional team, we invite you to get in touch with us. We look forward to hearing from you!
Jul 17, 2025
Full time
Cliveden House Cliveden is undeniably special. It's one of the world's finest luxury 5 Red Star hotels, and it sits right in the heart of the Berkshire countryside, surrounded by 376 acres of stunning gardens and parkland with incredible views over the River Thames. What sets us apart is how much we value our team. We're all about luxury, but we keep things relaxed without all the formalities. We encourage our team to be themselves because it's their unique personalities that make our guest experiences truly unforgettable. Together, we have created a culture where our efforts go hand in hand with enjoying what we do and delivering with an unwavering commitment for exceptional hospitality. F&B Supervisor To assist the Restaurant Manager and the Assistant Restaurant Manager in the organisation and supervision of the Astor Grill Restaurant and Spa Kitchen areas. To show confidence and welcome, sit and take food orders from guests To take ownership and ensure that the billing procedure is thorough, correct and signed at completion of each meal To collate information and feedback while attending all staff briefings before each service Ownership and overall responsibility of the running of your station or private function To be confident that the service is at all times performed in a professional manner and to the style as specified by the Restaurant Manager; To be fully conversant with every dish served in the Restaurant and to provide a confident explanation if requested; and To ensure that all guests' wishes are met so far as is reasonably possible, showing passion and pride for the hotel. What's in it for you? £32,301 annual salary (Full time - 48 hours) £8,000 estimated annual Tronc (non-contractual) 29 days of annual leave, including bank holidays Regular team gatherings and appreciation events Complimentary team meals Uniform provided Staff accommodation available if required Exclusive team rates and friends & family rates at our Iconic Luxury Hotels, Relais & Chateaux properties worldwide, and London & Regional properties worldwide Discounts on all food & beverage offerings including the Cookery School at Chewton Glen Discounts on spa treatments and products Special gifts based on length of service Recommend-a-friend bonus scheme. Health cash plan Participation in the cycle-to-work scheme Access to our employee assistance programme Excellent Training and Career Development opportunities and so much more. If you thrive in the fast-paced world of hospitality and are eager to collaborate with an exceptional team, we invite you to get in touch with us. We look forward to hearing from you!
ASVA: Association of Scottish Visitor Attractions
Ellon, Aberdeenshire
Organisation: The National Trust for Scotland JOB PURPOSE To provide operational delivery of the visitor experience and supervision in the Food & Beverage department at Pitmedden Gardens and on-site Events in line with the Trust's policies. Delivering Performance standards and targets to ensure enjoyment of the property by visitors and members is maximised and key commercial, financial and development objectives are achieved to make the property fully sustainable. The Visitor Services Supervisor at a Trust property plays a pivotal role ensuring that the management objectives are achieved through excellent customer service and with delegated responsibility for catering duty management is very often the face of the Trust to visitors. As such directly influences public perceptions of the Trust and is significant to developing and maintaining the property's reputation. This role requires weekend working and at times may require the post holder to work evenings to cover events. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Supervising/undertaking the day-to-day operation of the property and environs to ensure excellent customer/visitor experience. This includes supervision of: Catering Operation Lead with menu development and the preparation and presentation of a high-quality food and drink offer. Ensure compliance with health and safety, food hygiene, food allergen, licensing and environmental health standards, completing all related record-keeping. Assist with food led events throughout the year to support over all business goals. Visitor experience Offer excellent customer service and ensure all members of the team do the same. Support property-wide targets for completion of visitor surveys to understand more about our visitors. Act as one of our duty management team, responsible for ensuring a safe and smooth visitor operation, opening/closing the visitor attraction, addressing issues, emergency procedure and providing relief cover, as required. Line management of Visitor Services Assistants - Food and Beverage Duty management responsibility includes opening and closing of all on-site facilities. Ensure the property social account is managed to generate interest and help drive visitor engagement. Support the informal learning and community engagement and outreach programme. Security of the Property. Ensuring the completion of cash/till reconciliation. End of week reports and reconciliation. Ensure health and safety procedures, emergency procedures, and environmental procedures are followed. Deputising for the Visitor Services Manager on-site and off-site as required. Recruitment; induction; development; and management of all Food and beverage visitor services employees and volunteers. Ensuring that they understand role responsibilities and are equipped to fulfill the role to the standards required. Ensure the team feel valued, respected, motivated and supported. Supervising the activities of a team of permanent and seasonal Visitor Service Assistants (VSAs), achieving excellent staff performance and motivation through induction, training, task-setting and coaching on front and back of house. Working closely with other managers across the Property to deliver a programme of visitor events, which increase visitor numbers, drive secondary spends and support overall Property targets. Instil a Health and Safety culture across the property, ensuring the teamwork within the property's 'Safe System of Work' to reduce risk of incidents and accidents to volunteers, employees and visitors. REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE Qualifications Essential Significant previous experience of working in an operations role in the hospitality industry - including supervision of staff and/or responsibility for specific activities. Previous event coordination/management experience. Excellent customer service skills. Excellent organisational, administrative and time-management skills with the ability to prioritise and re-prioritise workload to meet changing demands. An understanding and commitment to the aims and objectives of the National Trust for Scotland. Access to own transport and full Driving License. Desirable Food and Hygiene Qualification. Current First Aid certification. A formal qualification in Catering, Hospitality, Tourism or Event Management. Barista trained. The ability to think and act quickly when confronted with emergencies. Competent user of Microsoft Office products. DIMENSIONS AND SCOPE OF JOB Finance Management Share responsibility for achieving the catering budget together with the F&B Manager. Monitor commercial performance and adjust activities to capitalize on sales opportunities and run a cost-effective catering operation. Supervise daily café till operations and perform end-of-day income reconciliation. Assist the F&B Manager with menu costing and stock-taking. Supervise active record-keeping in line with Environmental Health requirements Tools / equipment / systems Access to laptop and relevant online people management, training, financial monitoring and stock ordering systems, including NTS intranet and Microsoft 365. EPOS tills and chip and pin machines. Fully equipped commercial catering kitchens. Use of internal finance and banking systems. Performance indicators and targets Weekly, monthly and annual sales and cost of sales targets. Food compliance standards and record-keeping. Visitor enjoyment reviews and ratings from visitor surveys and visitor feedback. The Purpose, Context, Key Responsibilities, and Person Specification reflect the requirements of the job at the time of issue. The Trust reserves the right to amend these with appropriate consultation and/or request the post-holder to undertake any activities that it believes to be reasonable within the broad scope of the job or his/her general abilities.
Jul 17, 2025
Full time
Organisation: The National Trust for Scotland JOB PURPOSE To provide operational delivery of the visitor experience and supervision in the Food & Beverage department at Pitmedden Gardens and on-site Events in line with the Trust's policies. Delivering Performance standards and targets to ensure enjoyment of the property by visitors and members is maximised and key commercial, financial and development objectives are achieved to make the property fully sustainable. The Visitor Services Supervisor at a Trust property plays a pivotal role ensuring that the management objectives are achieved through excellent customer service and with delegated responsibility for catering duty management is very often the face of the Trust to visitors. As such directly influences public perceptions of the Trust and is significant to developing and maintaining the property's reputation. This role requires weekend working and at times may require the post holder to work evenings to cover events. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Supervising/undertaking the day-to-day operation of the property and environs to ensure excellent customer/visitor experience. This includes supervision of: Catering Operation Lead with menu development and the preparation and presentation of a high-quality food and drink offer. Ensure compliance with health and safety, food hygiene, food allergen, licensing and environmental health standards, completing all related record-keeping. Assist with food led events throughout the year to support over all business goals. Visitor experience Offer excellent customer service and ensure all members of the team do the same. Support property-wide targets for completion of visitor surveys to understand more about our visitors. Act as one of our duty management team, responsible for ensuring a safe and smooth visitor operation, opening/closing the visitor attraction, addressing issues, emergency procedure and providing relief cover, as required. Line management of Visitor Services Assistants - Food and Beverage Duty management responsibility includes opening and closing of all on-site facilities. Ensure the property social account is managed to generate interest and help drive visitor engagement. Support the informal learning and community engagement and outreach programme. Security of the Property. Ensuring the completion of cash/till reconciliation. End of week reports and reconciliation. Ensure health and safety procedures, emergency procedures, and environmental procedures are followed. Deputising for the Visitor Services Manager on-site and off-site as required. Recruitment; induction; development; and management of all Food and beverage visitor services employees and volunteers. Ensuring that they understand role responsibilities and are equipped to fulfill the role to the standards required. Ensure the team feel valued, respected, motivated and supported. Supervising the activities of a team of permanent and seasonal Visitor Service Assistants (VSAs), achieving excellent staff performance and motivation through induction, training, task-setting and coaching on front and back of house. Working closely with other managers across the Property to deliver a programme of visitor events, which increase visitor numbers, drive secondary spends and support overall Property targets. Instil a Health and Safety culture across the property, ensuring the teamwork within the property's 'Safe System of Work' to reduce risk of incidents and accidents to volunteers, employees and visitors. REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE Qualifications Essential Significant previous experience of working in an operations role in the hospitality industry - including supervision of staff and/or responsibility for specific activities. Previous event coordination/management experience. Excellent customer service skills. Excellent organisational, administrative and time-management skills with the ability to prioritise and re-prioritise workload to meet changing demands. An understanding and commitment to the aims and objectives of the National Trust for Scotland. Access to own transport and full Driving License. Desirable Food and Hygiene Qualification. Current First Aid certification. A formal qualification in Catering, Hospitality, Tourism or Event Management. Barista trained. The ability to think and act quickly when confronted with emergencies. Competent user of Microsoft Office products. DIMENSIONS AND SCOPE OF JOB Finance Management Share responsibility for achieving the catering budget together with the F&B Manager. Monitor commercial performance and adjust activities to capitalize on sales opportunities and run a cost-effective catering operation. Supervise daily café till operations and perform end-of-day income reconciliation. Assist the F&B Manager with menu costing and stock-taking. Supervise active record-keeping in line with Environmental Health requirements Tools / equipment / systems Access to laptop and relevant online people management, training, financial monitoring and stock ordering systems, including NTS intranet and Microsoft 365. EPOS tills and chip and pin machines. Fully equipped commercial catering kitchens. Use of internal finance and banking systems. Performance indicators and targets Weekly, monthly and annual sales and cost of sales targets. Food compliance standards and record-keeping. Visitor enjoyment reviews and ratings from visitor surveys and visitor feedback. The Purpose, Context, Key Responsibilities, and Person Specification reflect the requirements of the job at the time of issue. The Trust reserves the right to amend these with appropriate consultation and/or request the post-holder to undertake any activities that it believes to be reasonable within the broad scope of the job or his/her general abilities.
JOIN US! BUBBLE CITEA is a locally renowned bubble tea brand. We aim to keep our core value of high-quality drinks, outstanding customer service, cleanliness and hygiene. We are looking for those who love customer service to join our bubble tea family and deliver excellent customer experiences to ensure high level of customer satisfaction. Lastly, creating a family environment within the workplace is one of our key values, so our customers and employees are extremely valuable to us. To show how much we value our employees, we focus and invest on your career development and promotion. So, if you are looking for a career and not just a job, you are in the right place! OUR MISSION Continuously innovate, improve our services and products to create the most memorable and happy experience for our precious customers WE ARE LOOKING FOR Assistant Manager YOU WILL Be in charge and responsible of all aspects of the store Set a positive tone and strong work ethic, leading by example Ensure that the company's regulatory policies and daily guidelines of the store including food safety and sanitation regulations are strictly followed Supervise and oversee the sales performances of the store Keep the store clean and presentable Ensures the proper shift assignment for your team members Ensure standards for quality, customer service and health and safety are met Protect employees and customers by providing a safe and clean store environment Maintain store part-time staff by recruiting, selecting, orienting and training Maintain the stability and reputation of the store Develop a passionate working environment and help our bubble baristas to constantly grow and improve Build, develop and maintain a high performing team Respond to customer complaints and comments Train and educate your team on making drink process and policies Manage and create content for the tiktok Complete the reasonable tasks that assigned by the company YOU ARE Experienced in managerial/supervisor role in driving a high sales-focused culture in fast-paced food/beverage industry Be able to work flexible hours, including evenings, weekends or holidays Legally eligible to work in the UK An energetic person with positive thinking, with a 'can do' attitude Maintain regular and consistent attendance and punctuality Willing to learn new skills and share your knowledge with our customers & the team WE WILL Amazing opportunities for career progression Treat you a free bubble tea drink on breaks during the shift Offer you staff discount scheme on our lovely bubble tea drinks Provide you with great training to ensure you fit into the team as quickly as possible Strive to provide numerous opportunities to help your grow while being a part of BUBBLE CITEA
Jul 17, 2025
Full time
JOIN US! BUBBLE CITEA is a locally renowned bubble tea brand. We aim to keep our core value of high-quality drinks, outstanding customer service, cleanliness and hygiene. We are looking for those who love customer service to join our bubble tea family and deliver excellent customer experiences to ensure high level of customer satisfaction. Lastly, creating a family environment within the workplace is one of our key values, so our customers and employees are extremely valuable to us. To show how much we value our employees, we focus and invest on your career development and promotion. So, if you are looking for a career and not just a job, you are in the right place! OUR MISSION Continuously innovate, improve our services and products to create the most memorable and happy experience for our precious customers WE ARE LOOKING FOR Assistant Manager YOU WILL Be in charge and responsible of all aspects of the store Set a positive tone and strong work ethic, leading by example Ensure that the company's regulatory policies and daily guidelines of the store including food safety and sanitation regulations are strictly followed Supervise and oversee the sales performances of the store Keep the store clean and presentable Ensures the proper shift assignment for your team members Ensure standards for quality, customer service and health and safety are met Protect employees and customers by providing a safe and clean store environment Maintain store part-time staff by recruiting, selecting, orienting and training Maintain the stability and reputation of the store Develop a passionate working environment and help our bubble baristas to constantly grow and improve Build, develop and maintain a high performing team Respond to customer complaints and comments Train and educate your team on making drink process and policies Manage and create content for the tiktok Complete the reasonable tasks that assigned by the company YOU ARE Experienced in managerial/supervisor role in driving a high sales-focused culture in fast-paced food/beverage industry Be able to work flexible hours, including evenings, weekends or holidays Legally eligible to work in the UK An energetic person with positive thinking, with a 'can do' attitude Maintain regular and consistent attendance and punctuality Willing to learn new skills and share your knowledge with our customers & the team WE WILL Amazing opportunities for career progression Treat you a free bubble tea drink on breaks during the shift Offer you staff discount scheme on our lovely bubble tea drinks Provide you with great training to ensure you fit into the team as quickly as possible Strive to provide numerous opportunities to help your grow while being a part of BUBBLE CITEA
Job Title:Clubhouse Social Café Assistant Manager Department:Core Reports to:Clubhouse Social General Manager Responsible for:Clubhouse Café staff & trainees/work experience Salary:£28,000 - £30,000 plus Benefits Closing Date:18 th July Interview Date: W/C 21 st July Brentford FC Community Sports Trust With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life. Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the 'Football League Community Club of the Year' award four times and now employs more than 100 members of staff. Inclusion Statement Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups - such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities. Should you require any workplace accommodations (also known as 'reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process. Safeguarding Statement Brentford FCCST is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club, safeguarding is everyone's responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club's commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team. General Trust Accountabilities To ensure compliance with all relevant policies, including health and safety and safeguarding policies To ensure compliance with the Club's Code of Conduct To ensure compliance with all relevant legal, regulatory, ethical and social requirements To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC Community Sports Trust To keep confidential any information gained regarding the Trust and its personnel To maintain a flexible approach to work at all times Inclusion Statement Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities. Should you require any workplace accommodations (also known as 'reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process. The Role We are looking for a passionate, inspiring catering/hospitality leader to assist with training mentoring and the hospitality operation of our new Clubhouse Café at Gunnersbury Park. The café is part of the new Community Sports hub at the site and will also double as a social and community space linking into community projects for all ages. Projects will include mental and physical health with the space acting as a central meeting/training hub. In this capacity you will work closely with the General Manager, The Clubhouse Chef and colleagues from the Trust. We are partnering with the homeless charity Change Please to create a west London training hub. Our founder partners in the project are The University of West London (UWL) and the Premier League and Professional Footballers Association Fund. We are linking with the University to offer a range of immersive opportunities for their catering and business students and our Café Manager will link with them on a number of working projects. The other aspect is the promotion and training in the importance of food, health and performance and the Assistant Manager will assist in the creation of innovative content and inspiring outreach programmes. We are looking for a highly motivated individual who has appropriate experience to supervise the food and beverage side of the operation, assisting our General Manager. They will be involved in the initial set-up of the facility (Due to open in August 2025) and the establishment of appropriate operation and health and safety procedures. This is a unique role as the usual aspects of a hospitality business will need to be balanced with the social and community programme. This makes for an enriching role dealing with a range of people and organisations. The Trust is a progressive, driven organisation with many facets. The Clubhouse will become one of our key hubs, also working with our stadium hub. This is a unique opportunity to combine sport and physical activity with nutrition and social projects. If you are up for the challenge of becoming part of our growing team we would like to hear from you.Responsibilities Project Management/Service Delivery Lead, inspire and motivate the team so that everyone performs to their absolute best, alongside the Clubhouse Manager. Look for ways to improve the Clubhouse experience. A people-focused Assistant Manager, always getting the best from the people around them. Show your passion for outstanding customer service by creating a warm, positive and welcoming atmosphere. This involves high standards of food and beverage service in a fun and fast paced environment. Ensure opens and closes run smoothly, admin and issues are dealt with proactively, and the Clubhouse is always appropriately stocked with products and equipment. Encourage and create a vibrant, exciting and sociable place of work. Be driven by high standards and instil this same motivation within the team. Food Safety/Regulations Adherence to HACCP and all other food safety regulations and COSHH regulations., ensuring the statutory requirements are met and all necessary records are maintained. Deal with customer feedback in a courteous, efficient and timely manner, monitoring and evaluating this feedback, making appropriate recommendations and acting for service improvements. Ensuring safe working with kitchen equipment and and that all other health and safety procedures are followed. To maintain a clean, healthy and safe working environment in accordance to guidelines. People Management and Training To lead and mentor Clubhouse staff when the General Manager is not present. Assist in the delivery of appropriate training to Clubhouse Café Staff, to foster a culture of excellent customer service. Follow established protocols for data protection and privacy. Stay informed about safeguarding policies, procedures, and best practices. Collaborate with other team members and departments to create a cohesive approach to safeguarding. Participate in meetings and contribute to the development and improvement of safeguarding policies. Key Internal Relationships Clubhouse General Manager Trust Business Services Manager Key External Relationships Change Please Homeless Charity Brentford FC representatives Clubhouse Suppliers The Essential Criteria Level 1,2 Food Safety Awards (Training to be considered) Level 2 Health and Safety in the Workplace Award (Training to be considered) Awareness of Control of Substances Hazardous to Health Regulations (COSHH) and chemical safety Experience of kitchen equipment Experience in leading of operations and staff in a food and beverage business. Knowledge of compliance for health & safety, food safety and licensing. Experience of supervising and training small groups of staff A working knowledge of budgets and gross profit margins Good team player Personal Qualities: Excellent communication skills Works independently Organised and plans effectively. The ability to inspire others. Embraces Change Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. You can find out more about this at Please also note that a CV application will not be sufficient. Applications will not be considered where the application form has not been completed in full. If the role you are applying for involves regulated activity, please fill out the Declaration of Offences Form
Jul 17, 2025
Full time
Job Title:Clubhouse Social Café Assistant Manager Department:Core Reports to:Clubhouse Social General Manager Responsible for:Clubhouse Café staff & trainees/work experience Salary:£28,000 - £30,000 plus Benefits Closing Date:18 th July Interview Date: W/C 21 st July Brentford FC Community Sports Trust With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life. Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the 'Football League Community Club of the Year' award four times and now employs more than 100 members of staff. Inclusion Statement Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups - such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities. Should you require any workplace accommodations (also known as 'reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process. Safeguarding Statement Brentford FCCST is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club, safeguarding is everyone's responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club's commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team. General Trust Accountabilities To ensure compliance with all relevant policies, including health and safety and safeguarding policies To ensure compliance with the Club's Code of Conduct To ensure compliance with all relevant legal, regulatory, ethical and social requirements To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC Community Sports Trust To keep confidential any information gained regarding the Trust and its personnel To maintain a flexible approach to work at all times Inclusion Statement Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities. Should you require any workplace accommodations (also known as 'reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process. The Role We are looking for a passionate, inspiring catering/hospitality leader to assist with training mentoring and the hospitality operation of our new Clubhouse Café at Gunnersbury Park. The café is part of the new Community Sports hub at the site and will also double as a social and community space linking into community projects for all ages. Projects will include mental and physical health with the space acting as a central meeting/training hub. In this capacity you will work closely with the General Manager, The Clubhouse Chef and colleagues from the Trust. We are partnering with the homeless charity Change Please to create a west London training hub. Our founder partners in the project are The University of West London (UWL) and the Premier League and Professional Footballers Association Fund. We are linking with the University to offer a range of immersive opportunities for their catering and business students and our Café Manager will link with them on a number of working projects. The other aspect is the promotion and training in the importance of food, health and performance and the Assistant Manager will assist in the creation of innovative content and inspiring outreach programmes. We are looking for a highly motivated individual who has appropriate experience to supervise the food and beverage side of the operation, assisting our General Manager. They will be involved in the initial set-up of the facility (Due to open in August 2025) and the establishment of appropriate operation and health and safety procedures. This is a unique role as the usual aspects of a hospitality business will need to be balanced with the social and community programme. This makes for an enriching role dealing with a range of people and organisations. The Trust is a progressive, driven organisation with many facets. The Clubhouse will become one of our key hubs, also working with our stadium hub. This is a unique opportunity to combine sport and physical activity with nutrition and social projects. If you are up for the challenge of becoming part of our growing team we would like to hear from you.Responsibilities Project Management/Service Delivery Lead, inspire and motivate the team so that everyone performs to their absolute best, alongside the Clubhouse Manager. Look for ways to improve the Clubhouse experience. A people-focused Assistant Manager, always getting the best from the people around them. Show your passion for outstanding customer service by creating a warm, positive and welcoming atmosphere. This involves high standards of food and beverage service in a fun and fast paced environment. Ensure opens and closes run smoothly, admin and issues are dealt with proactively, and the Clubhouse is always appropriately stocked with products and equipment. Encourage and create a vibrant, exciting and sociable place of work. Be driven by high standards and instil this same motivation within the team. Food Safety/Regulations Adherence to HACCP and all other food safety regulations and COSHH regulations., ensuring the statutory requirements are met and all necessary records are maintained. Deal with customer feedback in a courteous, efficient and timely manner, monitoring and evaluating this feedback, making appropriate recommendations and acting for service improvements. Ensuring safe working with kitchen equipment and and that all other health and safety procedures are followed. To maintain a clean, healthy and safe working environment in accordance to guidelines. People Management and Training To lead and mentor Clubhouse staff when the General Manager is not present. Assist in the delivery of appropriate training to Clubhouse Café Staff, to foster a culture of excellent customer service. Follow established protocols for data protection and privacy. Stay informed about safeguarding policies, procedures, and best practices. Collaborate with other team members and departments to create a cohesive approach to safeguarding. Participate in meetings and contribute to the development and improvement of safeguarding policies. Key Internal Relationships Clubhouse General Manager Trust Business Services Manager Key External Relationships Change Please Homeless Charity Brentford FC representatives Clubhouse Suppliers The Essential Criteria Level 1,2 Food Safety Awards (Training to be considered) Level 2 Health and Safety in the Workplace Award (Training to be considered) Awareness of Control of Substances Hazardous to Health Regulations (COSHH) and chemical safety Experience of kitchen equipment Experience in leading of operations and staff in a food and beverage business. Knowledge of compliance for health & safety, food safety and licensing. Experience of supervising and training small groups of staff A working knowledge of budgets and gross profit margins Good team player Personal Qualities: Excellent communication skills Works independently Organised and plans effectively. The ability to inspire others. Embraces Change Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. You can find out more about this at Please also note that a CV application will not be sufficient. Applications will not be considered where the application form has not been completed in full. If the role you are applying for involves regulated activity, please fill out the Declaration of Offences Form
