Social Value Officer - experience essential! Peterborough - up to £50k plus car + excellent benefits JOB TITLE: Social Value Officer JOB TYPE: Permanent JOB LOCATION: Peterborough JOB SALARY: £40000 - £50000 depending on your prior experience JOB BENEFITS: 26 days holiday + 8 bank holidays, company car or equivalent allowance, pension, private healthcare, buy/sell holidays JOB WORKING HOURS: 8.30 am - 5pm with 1 hour for lunch, Monday to Friday JOB WORKING STYLE: Covering service users over approx a 100mile radius, this job is 100% office-based in Peterborough - no working from home Your new company We are very proud to work with this UK-based sector leader who provides services to local authorities, housing associations and public spaces with the focus on improving living spaces and the well-being of their communities. They have won a new contract with their Peterborough client, so that means they need to expand their team by hiring a new Social Value Officer. Your new role Developing and Implementing Social Value Strategies:you will develop and implement strategies to ensure that contracts, projects, and investments create positive social, economic, and environmental impact.Guidance and Training:you will develop and deliver guidance and training to partners on best practices in benefits realisation and social value, ensuring that everyone understands how to maximise positive impact.Monitoring and Measuring Social Value:you will track the delivery of social value commitments, ensuring that they are met as outlined in contracts or projects. This involves collecting and reporting data on social value outcomes, such as job creation, skills training, community engagement, and environmental improvements.Stakeholder Engagement: you will build and maintain relationships with key stakeholders, including community partners, training providers, residents, and public sector contacts.Reporting and Communication: you will be responsible for communicating the social value benefits of projects and initiatives, both internally and externally, through reports, training sessions, and other communication channels.Innovation and Creativity: you will be responsible for finding innovative ways to deliver social value and ensure that these initiatives resonate with the community.Risk Management: you'll also be mindful to identify and mitigate potential negative social impacts, ensuring that investments and projects are not only beneficial but also do no harm.Communication: you'll produce reports, newsletters and case studies to share best practices, innovative ideas, good news and successes with your colleagues, clients and service users. What you'll need to succeed Previous experience in a role that has hands-on delivery of social value projects is essential for your application to move forward. Knowledge of social value methodology is something that the hiring manager is particularly looking for and will delve deeper into at your interview, so to start with, we ask that you outline that in your CV/covering letter. You'll be based in Peterborough, but you'll need a full UK driving licence as you will cover a wide geographical area, covering postcodes from LN to LE to NN to MK. Our client would prefer applications from jobseekers with a short commute to Peterborough. You'll have great communication skills and be able & confident to work autonomously and deliver social value projects yourself, NOT by using providers. What you'll get in return The company has a fantastic benefits plan and, of course, given the nature of the work, there will be tremendously high job satisfaction as you see your plans and strategies implemented and become successful. One standout aspect of this company is their commitment to mental health and employee well-being. They've signed the Mental Health at Work Commitment, which shows they actively support their staff's mental health through training, resources, and open conversations.Additionally, employee reviews often talk about a positive work culture, with flexibility and a "can-do" attitude being valued. Generally, employees appreciate the autonomy in their roles, while others highlight strong management and trust within teams and, in this job, you'll report to a smashing manager who is pragmatic, funny and supportive. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. #
Jul 01, 2025
Full time
Social Value Officer - experience essential! Peterborough - up to £50k plus car + excellent benefits JOB TITLE: Social Value Officer JOB TYPE: Permanent JOB LOCATION: Peterborough JOB SALARY: £40000 - £50000 depending on your prior experience JOB BENEFITS: 26 days holiday + 8 bank holidays, company car or equivalent allowance, pension, private healthcare, buy/sell holidays JOB WORKING HOURS: 8.30 am - 5pm with 1 hour for lunch, Monday to Friday JOB WORKING STYLE: Covering service users over approx a 100mile radius, this job is 100% office-based in Peterborough - no working from home Your new company We are very proud to work with this UK-based sector leader who provides services to local authorities, housing associations and public spaces with the focus on improving living spaces and the well-being of their communities. They have won a new contract with their Peterborough client, so that means they need to expand their team by hiring a new Social Value Officer. Your new role Developing and Implementing Social Value Strategies:you will develop and implement strategies to ensure that contracts, projects, and investments create positive social, economic, and environmental impact.Guidance and Training:you will develop and deliver guidance and training to partners on best practices in benefits realisation and social value, ensuring that everyone understands how to maximise positive impact.Monitoring and Measuring Social Value:you will track the delivery of social value commitments, ensuring that they are met as outlined in contracts or projects. This involves collecting and reporting data on social value outcomes, such as job creation, skills training, community engagement, and environmental improvements.Stakeholder Engagement: you will build and maintain relationships with key stakeholders, including community partners, training providers, residents, and public sector contacts.Reporting and Communication: you will be responsible for communicating the social value benefits of projects and initiatives, both internally and externally, through reports, training sessions, and other communication channels.Innovation and Creativity: you will be responsible for finding innovative ways to deliver social value and ensure that these initiatives resonate with the community.Risk Management: you'll also be mindful to identify and mitigate potential negative social impacts, ensuring that investments and projects are not only beneficial but also do no harm.Communication: you'll produce reports, newsletters and case studies to share best practices, innovative ideas, good news and successes with your colleagues, clients and service users. What you'll need to succeed Previous experience in a role that has hands-on delivery of social value projects is essential for your application to move forward. Knowledge of social value methodology is something that the hiring manager is particularly looking for and will delve deeper into at your interview, so to start with, we ask that you outline that in your CV/covering letter. You'll be based in Peterborough, but you'll need a full UK driving licence as you will cover a wide geographical area, covering postcodes from LN to LE to NN to MK. Our client would prefer applications from jobseekers with a short commute to Peterborough. You'll have great communication skills and be able & confident to work autonomously and deliver social value projects yourself, NOT by using providers. What you'll get in return The company has a fantastic benefits plan and, of course, given the nature of the work, there will be tremendously high job satisfaction as you see your plans and strategies implemented and become successful. One standout aspect of this company is their commitment to mental health and employee well-being. They've signed the Mental Health at Work Commitment, which shows they actively support their staff's mental health through training, resources, and open conversations.Additionally, employee reviews often talk about a positive work culture, with flexibility and a "can-do" attitude being valued. Generally, employees appreciate the autonomy in their roles, while others highlight strong management and trust within teams and, in this job, you'll report to a smashing manager who is pragmatic, funny and supportive. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. #
Community Engagement Officer Linmere, Central Bedfordshire £27,200 (Pro Rata) Part Time (18.5 hours per week) Permanent Join Our Team as a Community Engagement Officer Are you passionate about making a real difference in communities? Do you believe in empowering residents to shape their neighbourhoods and thrive together? At bpha, we re looking for a committed Community Engagement Officer to help drive lasting, positive change. What You ll Be Doing: You'll play a leading role in delivering community-led solutions, building partnerships, and supporting both established and new neighbourhoods. From regeneration initiatives to quality-of-life projects, you'll bring people together to tackle what matters most to them creating stronger, more connected communities. Your Key Responsibilities: Identify community trends and develop targeted, impactful projects Lead on initiatives that promote regeneration, cohesion and quality of life Support and guide new resident groups and secure funding opportunities Build strong networks across stakeholders, residents and partner organisations Promote resident involvement and amplify community voices Encourage volunteering and learning opportunities that empower individuals Ensure inclusion and outreach to all, especially marginalised communities What We re Looking For: A natural communicator and problem-solver with strong project management skills Proven experience (at least 2 years experience) in community development or engagement Ability to build trust and work collaboratively with diverse groups Skilled in planning, delivering, and evaluating impactful community projects Passion for inclusion, learning, and long-term transformation IT proficiency and a good understanding of social housing challenges Please note the post holder must have a valid driving licence and access to a vehicle during working hours to be successfully carry out the duties of the role. Desirable but not essential: Knowledge of welfare reform and social housing policy Experience securing external funding Familiarity with MS PowerPoint and Visio Whether you re hands-on at community events, liaising with local partners, or helping residents find their collective voice you ll be at the heart of something meaningful. Why bpha? We re a values-led housing association on a mission to build sustainable communities. You ll join a supportive, ambitious team that values innovation, impact, and inclusivity. Ready to be a catalyst for community change? Apply now. For an informal conversation about this role contact Community Engagement Manager Rosetta Triolo. Please note, applications will be reviewed as received and bpha reserves the right to close the advertisement prior to the scheduled closing date. Apply early to avoid disappointment. Any offer of employment made will be subject to satisfactory pre-employment screening including references and DBS checks.
Jul 01, 2025
Full time
Community Engagement Officer Linmere, Central Bedfordshire £27,200 (Pro Rata) Part Time (18.5 hours per week) Permanent Join Our Team as a Community Engagement Officer Are you passionate about making a real difference in communities? Do you believe in empowering residents to shape their neighbourhoods and thrive together? At bpha, we re looking for a committed Community Engagement Officer to help drive lasting, positive change. What You ll Be Doing: You'll play a leading role in delivering community-led solutions, building partnerships, and supporting both established and new neighbourhoods. From regeneration initiatives to quality-of-life projects, you'll bring people together to tackle what matters most to them creating stronger, more connected communities. Your Key Responsibilities: Identify community trends and develop targeted, impactful projects Lead on initiatives that promote regeneration, cohesion and quality of life Support and guide new resident groups and secure funding opportunities Build strong networks across stakeholders, residents and partner organisations Promote resident involvement and amplify community voices Encourage volunteering and learning opportunities that empower individuals Ensure inclusion and outreach to all, especially marginalised communities What We re Looking For: A natural communicator and problem-solver with strong project management skills Proven experience (at least 2 years experience) in community development or engagement Ability to build trust and work collaboratively with diverse groups Skilled in planning, delivering, and evaluating impactful community projects Passion for inclusion, learning, and long-term transformation IT proficiency and a good understanding of social housing challenges Please note the post holder must have a valid driving licence and access to a vehicle during working hours to be successfully carry out the duties of the role. Desirable but not essential: Knowledge of welfare reform and social housing policy Experience securing external funding Familiarity with MS PowerPoint and Visio Whether you re hands-on at community events, liaising with local partners, or helping residents find their collective voice you ll be at the heart of something meaningful. Why bpha? We re a values-led housing association on a mission to build sustainable communities. You ll join a supportive, ambitious team that values innovation, impact, and inclusivity. Ready to be a catalyst for community change? Apply now. For an informal conversation about this role contact Community Engagement Manager Rosetta Triolo. Please note, applications will be reviewed as received and bpha reserves the right to close the advertisement prior to the scheduled closing date. Apply early to avoid disappointment. Any offer of employment made will be subject to satisfactory pre-employment screening including references and DBS checks.
Sales Advisor Temp Contract for 3 months Coalville Office Based Monday to Friday Join Our Client's Team as a Sales Advisor! Are you a proactive and customer-focused individual with a passion for guiding people through important decisions? We're looking for a highly organised and detail-oriented Sales Advisor to be the welcoming first point of contact for our client's sales and marketing team. If you thrive on providing exceptional service and enjoy contributing to a positive team environment, we want to hear from you! What You'll Be Doing: As our Sales Advisor, you'll be instrumental in shaping our customers' initial experience and supporting our sales journey. Your key responsibilities will include: Being the primary contact for all initial sales and marketing enquiries, including shared ownership, resale, staircasing, and homebuy redemptions. You'll ensure a customer-first approach from start to finish.Becoming proficient in all our sales products to provide accurate information and excellent service to our customers.Accurately processing all initial enquiries within service standards, registering customer details, and ensuring data is maintained and cleansed in line with policies. You'll also provide essential administrative support to the Sales and Marketing Team, including processing reservations and completions.Processing audit documentation to meet internal and regulatory requirements (e.g., Homes England). You'll also assist the Sales & Marketing Manager with collating data for reports.Playing a vital role in our team, assisting with day-to-day tasks, supporting with marketing collateral for open days, and contributing innovative ideas. You'll also deputise for the Sales and Marketing Co-ordinator when needed. Ensuring meticulous attention to detail in all tasks, especially when updating systems like Pamwin and our databases, and handling file handovers to relevant teams (e.g., Leasehold Team, Income and Revenues). You'll also ensure all policies, procedures, and Health & Safety learning are up to date, making regular use of specialised licences like ebis.What We're Looking For:Educated to GCSE level or possess equivalent relevant experience.Essential practical experience dealing with people and participating in a team environment.Essential experience in an administration role.Desirable experience working in a housing-related field.Skills & Competencies:Strong communication skills: Able to communicate clearly and concisely, both verbally and in writing (especially via email).Excellent listening and interpretation skills: You can effectively understand customer needs.Proficient administrative and IT skills: Including strong keyboard skills and the ability to use databases and spreadsheets accurately. Personal Attributes:Customer-focused: Possessing a positive, polite, and approachable demeanour with a commitment to putting the customer first.Highly organised & reliable: You're conscientious, have excellent attention to detail, and can work on your own initiative for extended periods.Adaptable & Resilient: You're flexible in your approach to work and can deal with stressful situations using tact and diplomacy.Proactive Learner: Always willing to go the extra mile to support the team and customers, and eager to learn new skills.Self-motivated: Able to work independently and manage your workload effectively. Additional Requirements:Able to work from home when required.Ability to travel between sites as needed.Ready to Make a Difference?If you're passionate about delivering outstanding customer service, have a keen eye for detail, and are eager to contribute to a supportive and dynamic sales and marketing environment, we encourage you to apply! If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Seasonal
Sales Advisor Temp Contract for 3 months Coalville Office Based Monday to Friday Join Our Client's Team as a Sales Advisor! Are you a proactive and customer-focused individual with a passion for guiding people through important decisions? We're looking for a highly organised and detail-oriented Sales Advisor to be the welcoming first point of contact for our client's sales and marketing team. If you thrive on providing exceptional service and enjoy contributing to a positive team environment, we want to hear from you! What You'll Be Doing: As our Sales Advisor, you'll be instrumental in shaping our customers' initial experience and supporting our sales journey. Your key responsibilities will include: Being the primary contact for all initial sales and marketing enquiries, including shared ownership, resale, staircasing, and homebuy redemptions. You'll ensure a customer-first approach from start to finish.Becoming proficient in all our sales products to provide accurate information and excellent service to our customers.Accurately processing all initial enquiries within service standards, registering customer details, and ensuring data is maintained and cleansed in line with policies. You'll also provide essential administrative support to the Sales and Marketing Team, including processing reservations and completions.Processing audit documentation to meet internal and regulatory requirements (e.g., Homes England). You'll also assist the Sales & Marketing Manager with collating data for reports.Playing a vital role in our team, assisting with day-to-day tasks, supporting with marketing collateral for open days, and contributing innovative ideas. You'll also deputise for the Sales and Marketing Co-ordinator when needed. Ensuring meticulous attention to detail in all tasks, especially when updating systems like Pamwin and our databases, and handling file handovers to relevant teams (e.g., Leasehold Team, Income and Revenues). You'll also ensure all policies, procedures, and Health & Safety learning are up to date, making regular use of specialised licences like ebis.What We're Looking For:Educated to GCSE level or possess equivalent relevant experience.Essential practical experience dealing with people and participating in a team environment.Essential experience in an administration role.Desirable experience working in a housing-related field.Skills & Competencies:Strong communication skills: Able to communicate clearly and concisely, both verbally and in writing (especially via email).Excellent listening and interpretation skills: You can effectively understand customer needs.Proficient administrative and IT skills: Including strong keyboard skills and the ability to use databases and spreadsheets accurately. Personal Attributes:Customer-focused: Possessing a positive, polite, and approachable demeanour with a commitment to putting the customer first.Highly organised & reliable: You're conscientious, have excellent attention to detail, and can work on your own initiative for extended periods.Adaptable & Resilient: You're flexible in your approach to work and can deal with stressful situations using tact and diplomacy.Proactive Learner: Always willing to go the extra mile to support the team and customers, and eager to learn new skills.Self-motivated: Able to work independently and manage your workload effectively. Additional Requirements:Able to work from home when required.Ability to travel between sites as needed.Ready to Make a Difference?If you're passionate about delivering outstanding customer service, have a keen eye for detail, and are eager to contribute to a supportive and dynamic sales and marketing environment, we encourage you to apply! If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
We are seeking a motivated and experienced Registered Service Manager to lead high quality supported accommodation services for young people. Position: Registered Service Manager Location: Reading Salary: £35,000 - £40,000 per annum Contract: Full-time, Permanent Hours: 37.5 hours per week About the Role As Registered Service Manager, you will take the lead in delivering safe, supportive and empowering accommodation for young people preparing to transition to independent adulthood. You will be responsible for the effective day-to-day running of semi-independent services, line managing staff teams and ensuring that services meet all regulatory and quality standards. Key responsibilities include: Holding Ofsted registration and maintaining full compliance with inspection and regulatory requirements. Leading and managing a team of support workers and team leads to deliver consistent, high-quality care. Overseeing daily operations and ensuring environments are safe, supportive and tailored to young people's individual needs. Creating, implementing and reviewing support plans and risk assessments. Promoting safeguarding, personal development and the rights of young people. Developing strong relationships with local authorities, families, and other external stakeholders. Preparing services for Ofsted inspections and responding effectively to feedback. This is a key leadership role for someone who is passionate about making a difference and improving outcomes for vulnerable young people. About You You will be a strong and compassionate leader with a deep understanding of the needs of young people in care and supported accommodation. You will have: Experience managing services for children and young people, ideally within supported or semi-independent settings. A strong working knowledge of relevant UK legislation, safeguarding, and trauma-informed practice. Confidence in managing staff performance and ensuring operational quality. A Level 5 Diploma in Leadership & Management (Children & Young People) or be willing to work towards it. Strong understanding of Ofsted Desirable Registered Ofsted inspector Essential: You must also have a full UK driving licence, be eligible to work in the UK, and be able to pass an enhanced DBS check. About the Organisation This opportunity is offered through NFP People on behalf of a not-for-profit organisation committed to delivering holistic, person-centred care. Services include Ofsted-registered residential care, semi-independent accommodation and family-focused support for children and young people across Reading. The organisation's dedicated team empowers young people to build confidence, independence and a brighter future, offering high-quality support in a nurturing and trauma-informed environment. Other job titles that may apply to this role: Supported Accommodation Manager, Service Manager, Children's Home Deputy, 16+ Services Manager, Semi-Independent Manager, Young People's Services Lead, Team Leader - Supported Housing, Registered Manager - Semi-Independent, CQC/Ofsted Registered Manager.
Jul 01, 2025
Full time
We are seeking a motivated and experienced Registered Service Manager to lead high quality supported accommodation services for young people. Position: Registered Service Manager Location: Reading Salary: £35,000 - £40,000 per annum Contract: Full-time, Permanent Hours: 37.5 hours per week About the Role As Registered Service Manager, you will take the lead in delivering safe, supportive and empowering accommodation for young people preparing to transition to independent adulthood. You will be responsible for the effective day-to-day running of semi-independent services, line managing staff teams and ensuring that services meet all regulatory and quality standards. Key responsibilities include: Holding Ofsted registration and maintaining full compliance with inspection and regulatory requirements. Leading and managing a team of support workers and team leads to deliver consistent, high-quality care. Overseeing daily operations and ensuring environments are safe, supportive and tailored to young people's individual needs. Creating, implementing and reviewing support plans and risk assessments. Promoting safeguarding, personal development and the rights of young people. Developing strong relationships with local authorities, families, and other external stakeholders. Preparing services for Ofsted inspections and responding effectively to feedback. This is a key leadership role for someone who is passionate about making a difference and improving outcomes for vulnerable young people. About You You will be a strong and compassionate leader with a deep understanding of the needs of young people in care and supported accommodation. You will have: Experience managing services for children and young people, ideally within supported or semi-independent settings. A strong working knowledge of relevant UK legislation, safeguarding, and trauma-informed practice. Confidence in managing staff performance and ensuring operational quality. A Level 5 Diploma in Leadership & Management (Children & Young People) or be willing to work towards it. Strong understanding of Ofsted Desirable Registered Ofsted inspector Essential: You must also have a full UK driving licence, be eligible to work in the UK, and be able to pass an enhanced DBS check. About the Organisation This opportunity is offered through NFP People on behalf of a not-for-profit organisation committed to delivering holistic, person-centred care. Services include Ofsted-registered residential care, semi-independent accommodation and family-focused support for children and young people across Reading. The organisation's dedicated team empowers young people to build confidence, independence and a brighter future, offering high-quality support in a nurturing and trauma-informed environment. Other job titles that may apply to this role: Supported Accommodation Manager, Service Manager, Children's Home Deputy, 16+ Services Manager, Semi-Independent Manager, Young People's Services Lead, Team Leader - Supported Housing, Registered Manager - Semi-Independent, CQC/Ofsted Registered Manager.
Site Manager job working on Norfolk-based residential projects Your new company Our client, a trusted name in delivering high-spec residential and commercial builds across the region, is looking for a confident and capable Site Manager to lead from the front on exciting new projects. Your new role As Site Manager, you'll take full responsibility for the day-to-day management of site operations-ensuring projects are delivered safely, on time, within budget, and to the exceptional quality standards our client is known for. Key responsibilities: Coordinate and manage all site activities and subcontractors Drive progress in line with programme targets and client expectations Monitor site safety, quality, and compliance with industry regulations Oversee materials, logistics, and cost control on site Liaise with project teams, clients, and consultants Lead site teams with professionalism, clarity, and purpose What you'll need to succeed Demonstrable experience in site management across housing or commercial schemes SMSTS, First Aid, and CSCS qualifications Strong leadership, communication, and organisational skills Eye for detail and a passion for high-quality delivery The ability to problem-solve and keep site momentum going What you'll get in return Competitive salary A progressive, people-first business that values loyalty and talent A hands-on leadership team that genuinely supports your success Opportunity for progression and growth with the company What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Tiffany Vanderloo now on . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Full time
Site Manager job working on Norfolk-based residential projects Your new company Our client, a trusted name in delivering high-spec residential and commercial builds across the region, is looking for a confident and capable Site Manager to lead from the front on exciting new projects. Your new role As Site Manager, you'll take full responsibility for the day-to-day management of site operations-ensuring projects are delivered safely, on time, within budget, and to the exceptional quality standards our client is known for. Key responsibilities: Coordinate and manage all site activities and subcontractors Drive progress in line with programme targets and client expectations Monitor site safety, quality, and compliance with industry regulations Oversee materials, logistics, and cost control on site Liaise with project teams, clients, and consultants Lead site teams with professionalism, clarity, and purpose What you'll need to succeed Demonstrable experience in site management across housing or commercial schemes SMSTS, First Aid, and CSCS qualifications Strong leadership, communication, and organisational skills Eye for detail and a passion for high-quality delivery The ability to problem-solve and keep site momentum going What you'll get in return Competitive salary A progressive, people-first business that values loyalty and talent A hands-on leadership team that genuinely supports your success Opportunity for progression and growth with the company What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Tiffany Vanderloo now on . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Eden Brown are seeking a highly efficient Sheltered Scheme Manager for a 3 month contract in Liverpool This role is working 25 hours per week The role as Sheltered Scheme Manager will involve: - Providing a frontline service to residents within a Scheme - Completing Heath and Safety checks - Morning Calls - Support Plans - Risk Assessments - Managing voids Due to the nature of this role you must have Social Housing/or Social Care experience To start this role you must have an Enhanced DBS Check Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Jul 01, 2025
Contractor
Eden Brown are seeking a highly efficient Sheltered Scheme Manager for a 3 month contract in Liverpool This role is working 25 hours per week The role as Sheltered Scheme Manager will involve: - Providing a frontline service to residents within a Scheme - Completing Heath and Safety checks - Morning Calls - Support Plans - Risk Assessments - Managing voids Due to the nature of this role you must have Social Housing/or Social Care experience To start this role you must have an Enhanced DBS Check Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Customer Liaison Officer - Heathrow - Housing / Property sector Your new company A leading construction and infrastructure services business, is seeking x3 Customer Liaison Officers to join the team. These roles are initially for 3 months, with the possibility of extension. Working hours are Monday to Friday, 8am-4.30pm. Pay rate is £20.53/hr plus holiday. This is predominantly an office-based role, with occasional travel to site. Your new role As a Customer Liaison Officer, you'll report to the Site Manager and work within the Site Teams, to support the delivery of various planned programmes across the property portfolio. You will be the central point of contact for residents, providing clear and accurate communications regarding the works happening in their properties. Your responsibilities will include: Building and maintaining positive relationships Contacting residents - via phone & email Developing tailored support plans Conducting pre-works home visits, assisting with the moving and storage of possessions Keeping residents informed throughout the works Undertaking customer satisfaction surveys, supporting resident complaints Completing administration duties What you'll need to succeed You'll have previous experience in an office-based customer service/administration position within the construction, housing or property sectors. Experience speaking to residents/homeowners/tenants is ideal. You'll also have excellent time management and organisational skills, strong IT literacy and a full UK driving licence (essential ). You will live a commutable distance of Heathrow. This is an immediate start so applicants will need to be on less than a weeks notice. What you'll get in return You'll receive an hourly rate of £20.53/hr plus 28 days holiday. Working hours are Monday to Friday 8am to 4.30pm. Free parking is available on site. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Seasonal
Customer Liaison Officer - Heathrow - Housing / Property sector Your new company A leading construction and infrastructure services business, is seeking x3 Customer Liaison Officers to join the team. These roles are initially for 3 months, with the possibility of extension. Working hours are Monday to Friday, 8am-4.30pm. Pay rate is £20.53/hr plus holiday. This is predominantly an office-based role, with occasional travel to site. Your new role As a Customer Liaison Officer, you'll report to the Site Manager and work within the Site Teams, to support the delivery of various planned programmes across the property portfolio. You will be the central point of contact for residents, providing clear and accurate communications regarding the works happening in their properties. Your responsibilities will include: Building and maintaining positive relationships Contacting residents - via phone & email Developing tailored support plans Conducting pre-works home visits, assisting with the moving and storage of possessions Keeping residents informed throughout the works Undertaking customer satisfaction surveys, supporting resident complaints Completing administration duties What you'll need to succeed You'll have previous experience in an office-based customer service/administration position within the construction, housing or property sectors. Experience speaking to residents/homeowners/tenants is ideal. You'll also have excellent time management and organisational skills, strong IT literacy and a full UK driving licence (essential ). You will live a commutable distance of Heathrow. This is an immediate start so applicants will need to be on less than a weeks notice. What you'll get in return You'll receive an hourly rate of £20.53/hr plus 28 days holiday. Working hours are Monday to Friday 8am to 4.30pm. Free parking is available on site. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Permanent opportunity for Stock Condition Surveyor at national consultancy Your new company You will be working for a national Built Environment Consultancy who help clients transform the quality and sustainability of the built environment.Their 1,000+ employees bring a vast range of skills, delivering a professional mindset, gritty discipline and a genuine passion to every one of the thousands of projects they undertake each year. As an organisation, they carry out 30,000-50,000 Stock Condition Surveys per year for their social housing clients. Your new role As an experienced Stock Condition Surveyor, you will be responsible for completing Stock Condition Surveys, EPC's, Decent Homes, and HHSRS in the North of England. Key clients are located in Birmingham and Manchester, so most of the work will be located in these areas. What you'll need to succeed You will be an experienced Stock condition surveyor with a full driving licence, and you will have your own car. This is a varied role and includes the following: Field-based data collection, undertaking stock surveys and providing EPCsAssisting with the management of surveys and co-ordination with fieldwork managersLiaising with the data analysts within the teamUndertaking physical reinspection's, accompanied visits and other data on site QA checksDealing with confidential dataProviding input into asset management advice and supportCompleting Decent Homes and HHSRS assessments and validationsDealing with any surveyor related issues or concerns including complaints What you'll get in return £40,000-£43,000 including car allowance 20p per mile fuel allowance Hotel and meal expenses covered for overnight stays Remote working A healthy holiday allowance that starts at 25 days pa, plus the option to buy, carry over or sellYou can take three volunteering days each year to spend time on causes close to your heart.Mental Health First Aiders are here to support you, backed up by Unum's app.A path to peace of mind: life assurance, pension scheme and income protection.Opportunity to progress to "Field Manager" within 12 months What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Full time
Permanent opportunity for Stock Condition Surveyor at national consultancy Your new company You will be working for a national Built Environment Consultancy who help clients transform the quality and sustainability of the built environment.Their 1,000+ employees bring a vast range of skills, delivering a professional mindset, gritty discipline and a genuine passion to every one of the thousands of projects they undertake each year. As an organisation, they carry out 30,000-50,000 Stock Condition Surveys per year for their social housing clients. Your new role As an experienced Stock Condition Surveyor, you will be responsible for completing Stock Condition Surveys, EPC's, Decent Homes, and HHSRS in the North of England. Key clients are located in Birmingham and Manchester, so most of the work will be located in these areas. What you'll need to succeed You will be an experienced Stock condition surveyor with a full driving licence, and you will have your own car. This is a varied role and includes the following: Field-based data collection, undertaking stock surveys and providing EPCsAssisting with the management of surveys and co-ordination with fieldwork managersLiaising with the data analysts within the teamUndertaking physical reinspection's, accompanied visits and other data on site QA checksDealing with confidential dataProviding input into asset management advice and supportCompleting Decent Homes and HHSRS assessments and validationsDealing with any surveyor related issues or concerns including complaints What you'll get in return £40,000-£43,000 including car allowance 20p per mile fuel allowance Hotel and meal expenses covered for overnight stays Remote working A healthy holiday allowance that starts at 25 days pa, plus the option to buy, carry over or sellYou can take three volunteering days each year to spend time on causes close to your heart.Mental Health First Aiders are here to support you, backed up by Unum's app.A path to peace of mind: life assurance, pension scheme and income protection.Opportunity to progress to "Field Manager" within 12 months What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Door-to-Door Fundraising Manager Location: Southampton Salary: £28,000-£32,000 (dependent on experience) + bonuses (OTE £42,000) Are you ready to lead and inspire fundraising teams while making a genuine difference? Wesser is on the lookout for talented managers to drive the success of our Door-to-Door fundraising operations across the UK. Whether you're an experienced manager in the Face-to-Face fundraising sector or a Team Leader eager to step up, we want to hear from you! As a Fundraising Manager, you'll spearhead a new Southampton regional operation, raising vital funds for Shelter, the UK's leading housing and homelessness charity. Supported by our expert in-house training, recruitment, and HR teams, you'll focus on what you do best: building, motivating, and leading top-performing fundraising teams. What We're Looking For: Experience: At least 1 year of leading or managing face-to-face fundraising teams. Performance-Driven: A proven ability to inspire and motivate teams to hit and exceed targets. People Skills: Outstanding interpersonal and active listening skills. Training Excellence: A knack for developing others and nurturing new talent. Passion: A deep commitment to fundraising and the missions of our charity partners. Compliance-Focused: A solid understanding of industry standards, compliance and quality. What You'll Be Doing: Recruiting, building, and leading door-to-door fundraising teams in your region. Training fundraisers to excel and monitoring their ongoing performance. Developing Team Leaders to drive regional success. Creating a positive, motivated, and collaborative team culture. Ensuring compliance with internal policies and industry standards. Managing teams of 10-20 staff, including fundraisers and Team Leaders. What We Offer: Competitive Salary: £28,000-£32,000 + bonuses (potential OTE £42,000). Rewards: Team and individual bonus structures tied to results . Company life insurance policy. Leadership seminars and career development opportunities. International charity visits and team-building events (family days, team meals). Autonomy: The freedom to shape and manage your region with genuine independence. Culture: Join a people-first organisation with a proven 55-year track record of success in fundraising. Why Join Wesser? At Wesser, we believe in recognising and rewarding your hard work. Our fundraisers and managers are at the heart of everything we do, and we're dedicated to helping you grow your career while making a lasting impact. If you're ready to help us change lives and achieve incredible results for some of the UK's most respected charities, this is the role for you. Job Types: Full-time, Permanent Pay: £28,000.00-£42,000.00 per year Additional pay: Bonus scheme Loyalty bonus Performance bonus Benefits: Additional leave Casual dress Company events Company pension Free or subsidised travel Life insurance Referral programme Sick pay Schedule: Monday to Friday No weekends Experience: door to door sales/fundraising: 1 year (required) Work authorisation: United Kingdom (required) Work Location: On the road Reference ID: MBWESFM
Jul 01, 2025
Full time
Door-to-Door Fundraising Manager Location: Southampton Salary: £28,000-£32,000 (dependent on experience) + bonuses (OTE £42,000) Are you ready to lead and inspire fundraising teams while making a genuine difference? Wesser is on the lookout for talented managers to drive the success of our Door-to-Door fundraising operations across the UK. Whether you're an experienced manager in the Face-to-Face fundraising sector or a Team Leader eager to step up, we want to hear from you! As a Fundraising Manager, you'll spearhead a new Southampton regional operation, raising vital funds for Shelter, the UK's leading housing and homelessness charity. Supported by our expert in-house training, recruitment, and HR teams, you'll focus on what you do best: building, motivating, and leading top-performing fundraising teams. What We're Looking For: Experience: At least 1 year of leading or managing face-to-face fundraising teams. Performance-Driven: A proven ability to inspire and motivate teams to hit and exceed targets. People Skills: Outstanding interpersonal and active listening skills. Training Excellence: A knack for developing others and nurturing new talent. Passion: A deep commitment to fundraising and the missions of our charity partners. Compliance-Focused: A solid understanding of industry standards, compliance and quality. What You'll Be Doing: Recruiting, building, and leading door-to-door fundraising teams in your region. Training fundraisers to excel and monitoring their ongoing performance. Developing Team Leaders to drive regional success. Creating a positive, motivated, and collaborative team culture. Ensuring compliance with internal policies and industry standards. Managing teams of 10-20 staff, including fundraisers and Team Leaders. What We Offer: Competitive Salary: £28,000-£32,000 + bonuses (potential OTE £42,000). Rewards: Team and individual bonus structures tied to results . Company life insurance policy. Leadership seminars and career development opportunities. International charity visits and team-building events (family days, team meals). Autonomy: The freedom to shape and manage your region with genuine independence. Culture: Join a people-first organisation with a proven 55-year track record of success in fundraising. Why Join Wesser? At Wesser, we believe in recognising and rewarding your hard work. Our fundraisers and managers are at the heart of everything we do, and we're dedicated to helping you grow your career while making a lasting impact. If you're ready to help us change lives and achieve incredible results for some of the UK's most respected charities, this is the role for you. Job Types: Full-time, Permanent Pay: £28,000.00-£42,000.00 per year Additional pay: Bonus scheme Loyalty bonus Performance bonus Benefits: Additional leave Casual dress Company events Company pension Free or subsidised travel Life insurance Referral programme Sick pay Schedule: Monday to Friday No weekends Experience: door to door sales/fundraising: 1 year (required) Work authorisation: United Kingdom (required) Work Location: On the road Reference ID: MBWESFM
Salary: £24,570 per annum Location: Shelter shop, Prestwick Contract: fixed term contract ending September 2025 Hours: Full time 37.5 hours Closing date: Tuesday the 1st of July at 11:30pm This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager. We re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Prestwick shop. About you You will need to be an active team player and be able to demonstrate how you ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role. Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position. You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter s cause. You will develop your own and your teams interests in merchandising the shop attracting customers and continually develop yours and your team s knowledge of Shelter, who we are and what we do. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Scotland Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Jul 01, 2025
Full time
Salary: £24,570 per annum Location: Shelter shop, Prestwick Contract: fixed term contract ending September 2025 Hours: Full time 37.5 hours Closing date: Tuesday the 1st of July at 11:30pm This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager. We re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Prestwick shop. About you You will need to be an active team player and be able to demonstrate how you ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role. Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position. You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter s cause. You will develop your own and your teams interests in merchandising the shop attracting customers and continually develop yours and your team s knowledge of Shelter, who we are and what we do. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Scotland Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Look Ahead Care Support and Housing
Slough, Berkshire
We're looking for a kind, compassionate and resilient Service Manager to join our Mental Health service in Slough. £41,000.00 per annum, working 40 hours per week. Want to feel like you're making a difference? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Healthcare Cashplan through our partner Healthshield Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. We are seeking an experienced and dynamic Contract Manager to oversee the successful delivery of our mental health services within the Slough area. This pivotal role is responsible for the operational and strategic management of all contracts in your designated patch, ensuring high-quality service delivery and positive outcomes for individuals with mental health and complex needs. As a Contract Manager, you will lead and support a team of front-line staff, providing clear direction, performance oversight, and ongoing professional development. A key aspect of the role is fostering strong leadership and cultivating competence within your team to drive continuous improvement. What you'll do: Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc. Responsible for maintaining quarterly staff succession plans Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective Responsible for managing and allocating customers to support staff (casework management) For the full list, please see our website. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Ability to lead and motivate staff to deliver excellent services Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind Excellent organisation skills Thrives on change and enjoys dynamic diverse environments For the full list, please see our website. What you'll bring: Essential: Educated to degree level or equivalent Experience of managing contracts and resources and delivering to budget and performance targets Experience of delivering to housing management performance targets Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract Experience of successfully managing external partnerships to ensure successful delivery of services Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification Desirable: Other relevant professional memberships and/or specialist qualifications About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Jul 01, 2025
Full time
We're looking for a kind, compassionate and resilient Service Manager to join our Mental Health service in Slough. £41,000.00 per annum, working 40 hours per week. Want to feel like you're making a difference? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Healthcare Cashplan through our partner Healthshield Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. We are seeking an experienced and dynamic Contract Manager to oversee the successful delivery of our mental health services within the Slough area. This pivotal role is responsible for the operational and strategic management of all contracts in your designated patch, ensuring high-quality service delivery and positive outcomes for individuals with mental health and complex needs. As a Contract Manager, you will lead and support a team of front-line staff, providing clear direction, performance oversight, and ongoing professional development. A key aspect of the role is fostering strong leadership and cultivating competence within your team to drive continuous improvement. What you'll do: Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc. Responsible for maintaining quarterly staff succession plans Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective Responsible for managing and allocating customers to support staff (casework management) For the full list, please see our website. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Ability to lead and motivate staff to deliver excellent services Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind Excellent organisation skills Thrives on change and enjoys dynamic diverse environments For the full list, please see our website. What you'll bring: Essential: Educated to degree level or equivalent Experience of managing contracts and resources and delivering to budget and performance targets Experience of delivering to housing management performance targets Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract Experience of successfully managing external partnerships to ensure successful delivery of services Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification Desirable: Other relevant professional memberships and/or specialist qualifications About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Digital Campaigns Project Manager London Bridge Up to £44,720 We are looking to recruit a Digital Campaigns Project Manager. We are a leading provider of affordable homes, dedicated to helping people access safe and high-quality housing. With a strong focus on community impact, we work to create sustainable, thriving neighbourhoods while supporting our customers build better futures click apply for full job details
Jul 01, 2025
Full time
Digital Campaigns Project Manager London Bridge Up to £44,720 We are looking to recruit a Digital Campaigns Project Manager. We are a leading provider of affordable homes, dedicated to helping people access safe and high-quality housing. With a strong focus on community impact, we work to create sustainable, thriving neighbourhoods while supporting our customers build better futures click apply for full job details
Salary: £24,711 per annum pro-rated Location: Shelter shop, Glasgow Pollockshaws Road Contract: Permanent Hours: Full time 37.5 hours Closing date: Tuesday the 1st of July at 11:30pm This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager. We re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Glasgow Pollockshaws Road shop. About you You will need to be an active team player and be able to demonstrate how you ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role. Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position. You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter s cause. You will develop your own and your teams interests in merchandising the shop attracting customers and continually develop yours and your team s knowledge of Shelter, who we are and what we do. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Scotland Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Jul 01, 2025
Full time
Salary: £24,711 per annum pro-rated Location: Shelter shop, Glasgow Pollockshaws Road Contract: Permanent Hours: Full time 37.5 hours Closing date: Tuesday the 1st of July at 11:30pm This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager. We re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Glasgow Pollockshaws Road shop. About you You will need to be an active team player and be able to demonstrate how you ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role. Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position. You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter s cause. You will develop your own and your teams interests in merchandising the shop attracting customers and continually develop yours and your team s knowledge of Shelter, who we are and what we do. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Scotland Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Complaints Administrator, Customer Service, Eastleigh, £16/h Your new role The dedicated team is responsible for handling customer complaints, both verbal and written, in an efficient and timely manner. Team members support individuals throughout the complaints process, assess each case based on its unique circumstances, and determine appropriate outcomes. Additionally, the team plays a key role in identifying and communicating broader issues that may impact other customers. Serve as the initial point of contact for customers entering the complaints process by acknowledging their concerns and setting clear expectations for next steps.Investigate complaints thoroughly, evaluating each case on its individual merits to determine a fair and appropriate resolution.Clearly communicate outcomes and findings to customers and stakeholders, presenting well-reasoned conclusions both verbally and in writing.Collaborate with internal departments and external partners, including the Housing Ombudsperson, contractors, and local councillors, to support effective complaint resolution.Provide constructive feedback to colleagues, managers, or teams where necessary to support continuous improvement.Identify trends and root causes within systems, processes, policies, or training that may lead to complaints, and propose actionable improvements. What you'll need to succeed Strong written communication skills, with excellent attention to spelling, grammar, and punctuation, and the ability to convey messages clearly and concisely.Proactive and confident in decision-making, demonstrating sound judgment while remaining fair and sensitive to individual circumstances.Customer-focused approach, with a courteous and empathetic telephone manner.Effective time management skills, with the ability to prioritise tasks and meet deadlines.Previous experience in complaints handling or outbound customer engagement roles.Proficient in Microsoft Office applications, including Outlook, Word, and Excel.Skilled in analysing complex complaints and customer feedback, with the ability to present evidence-based conclusions.Consistently demonstrate organisational values and behaviours in day-to-day work. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Seasonal
Complaints Administrator, Customer Service, Eastleigh, £16/h Your new role The dedicated team is responsible for handling customer complaints, both verbal and written, in an efficient and timely manner. Team members support individuals throughout the complaints process, assess each case based on its unique circumstances, and determine appropriate outcomes. Additionally, the team plays a key role in identifying and communicating broader issues that may impact other customers. Serve as the initial point of contact for customers entering the complaints process by acknowledging their concerns and setting clear expectations for next steps.Investigate complaints thoroughly, evaluating each case on its individual merits to determine a fair and appropriate resolution.Clearly communicate outcomes and findings to customers and stakeholders, presenting well-reasoned conclusions both verbally and in writing.Collaborate with internal departments and external partners, including the Housing Ombudsperson, contractors, and local councillors, to support effective complaint resolution.Provide constructive feedback to colleagues, managers, or teams where necessary to support continuous improvement.Identify trends and root causes within systems, processes, policies, or training that may lead to complaints, and propose actionable improvements. What you'll need to succeed Strong written communication skills, with excellent attention to spelling, grammar, and punctuation, and the ability to convey messages clearly and concisely.Proactive and confident in decision-making, demonstrating sound judgment while remaining fair and sensitive to individual circumstances.Customer-focused approach, with a courteous and empathetic telephone manner.Effective time management skills, with the ability to prioritise tasks and meet deadlines.Previous experience in complaints handling or outbound customer engagement roles.Proficient in Microsoft Office applications, including Outlook, Word, and Excel.Skilled in analysing complex complaints and customer feedback, with the ability to present evidence-based conclusions.Consistently demonstrate organisational values and behaviours in day-to-day work. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Business Intelligence Engineer - 12 month FTC, Fleet planning & Capacity 12 Month, Fixed Term Contract Have you ever ordered a product on Amazon and wondered how that package got to you so fast? Have you ever wondered where it came from and what series of events helped make that delivery possible? If so, the EU - Global Fleet and Products (GFP) - Fleet planning and Capacity team (FPAC) is for you! Behind every Amazon delivery is a complex network of planning and execution. As part of the European Global Fleet and Products (GFP) - Fleet Planning and Capacity team (FPAC), you'll help optimize this journey We work with large amounts of novel data and provide insights that help deliver billions of packages to customers every year. We focus on everything from high-level to granular data and insight generation, primarily supporting the Fleet planning teams automation and operational excellence projects / data asset development. The GFP Fleet planning and Capacity team is looking for a customer obsessed Business Intelligence Engineer (BIE) to shape how we use data to develop high efficiency Fleet planning tools, in the Last Mile space. As a BIE on the FPAC team, you will develop and lead new technical solutions that supports critical process improvement automations. To be successful in this role, you'll need to be a diligent time/project manager, strong communicator, and problem solver extraordinaire. You'll work on large, complex initiatives with a high degree of ambiguity, and you'll also advocate on behalf of customers. Great candidates will use data and analytic engineering to drive changes across multiple organizations. This role is located out of Luxembourg. In this position you will: - Engineer critical input and output metrics - Create performance metrics to measure operational performance, identify root causes and trends, and prescribe action plans for delivery stations around the globe - Manage metrics across multiple projects simultaneously - Work with product, technology, and analytics teams to support the development of tools and dashboards - Communicate with and support various internal stakeholders and external audiences - Learn, explore, apply, and gain expertise in many internal Amazon data and public AWS products including Glue, Redshift, Quicksight, and Lambda BASIC QUALIFICATIONS - Experience in analyzing and interpreting data with Redshift, Oracle, NoSQL etc. - Experience with data visualization using Tableau, Quicksight, or similar tools - Experience with data modeling, warehousing and building ETL pipelines - Experience in Statistical Analysis packages such as R, SAS and Matlab - Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling - Experience with SQL - Experience in the data/BI space PREFERRED QUALIFICATIONS - Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift - Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 23, 2025 (Updated 3 days ago) Posted: April 11, 2025 (Updated 3 days ago) Posted: June 26, 2025 (Updated 4 days ago) Posted: June 26, 2025 (Updated 4 days ago) Posted: June 2, 2025 (Updated 4 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 01, 2025
Full time
Business Intelligence Engineer - 12 month FTC, Fleet planning & Capacity 12 Month, Fixed Term Contract Have you ever ordered a product on Amazon and wondered how that package got to you so fast? Have you ever wondered where it came from and what series of events helped make that delivery possible? If so, the EU - Global Fleet and Products (GFP) - Fleet planning and Capacity team (FPAC) is for you! Behind every Amazon delivery is a complex network of planning and execution. As part of the European Global Fleet and Products (GFP) - Fleet Planning and Capacity team (FPAC), you'll help optimize this journey We work with large amounts of novel data and provide insights that help deliver billions of packages to customers every year. We focus on everything from high-level to granular data and insight generation, primarily supporting the Fleet planning teams automation and operational excellence projects / data asset development. The GFP Fleet planning and Capacity team is looking for a customer obsessed Business Intelligence Engineer (BIE) to shape how we use data to develop high efficiency Fleet planning tools, in the Last Mile space. As a BIE on the FPAC team, you will develop and lead new technical solutions that supports critical process improvement automations. To be successful in this role, you'll need to be a diligent time/project manager, strong communicator, and problem solver extraordinaire. You'll work on large, complex initiatives with a high degree of ambiguity, and you'll also advocate on behalf of customers. Great candidates will use data and analytic engineering to drive changes across multiple organizations. This role is located out of Luxembourg. In this position you will: - Engineer critical input and output metrics - Create performance metrics to measure operational performance, identify root causes and trends, and prescribe action plans for delivery stations around the globe - Manage metrics across multiple projects simultaneously - Work with product, technology, and analytics teams to support the development of tools and dashboards - Communicate with and support various internal stakeholders and external audiences - Learn, explore, apply, and gain expertise in many internal Amazon data and public AWS products including Glue, Redshift, Quicksight, and Lambda BASIC QUALIFICATIONS - Experience in analyzing and interpreting data with Redshift, Oracle, NoSQL etc. - Experience with data visualization using Tableau, Quicksight, or similar tools - Experience with data modeling, warehousing and building ETL pipelines - Experience in Statistical Analysis packages such as R, SAS and Matlab - Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling - Experience with SQL - Experience in the data/BI space PREFERRED QUALIFICATIONS - Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift - Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 23, 2025 (Updated 3 days ago) Posted: April 11, 2025 (Updated 3 days ago) Posted: June 26, 2025 (Updated 4 days ago) Posted: June 26, 2025 (Updated 4 days ago) Posted: June 2, 2025 (Updated 4 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Assistant Site manager for large-scale housing development ️ Assistant Site Manager - Large Housing Development Location: Folkestone Competitive Salary + Benefits Are you ready to take the next step in your construction career? Join a leading residential developer delivering a high-profile, multiphase housing development. We're looking for a proactive and driven Assistant Site Manager to support the successful delivery of high-quality homes on time and within budget. About the Role:As Assistant Site Manager, you'll work closely with the Site Manager and wider project team to ensure smooth day-to-day operations on site. You'll play a key role in coordinating trades, maintaining health and safety standards, and ensuring quality control throughout the build process. Key Responsibilities: Assist in managing all on-site activities and subcontractors Monitor progress against project timelines and report updates Ensure compliance with health, safety, and environmental regulations Conduct quality inspections and snagging Support site inductions and toolbox talks Liaise with suppliers, clients, and consultants as required What We're Looking For: Previous experience in a similar role within residential construction Strong understanding of NHBC standards and building regulations Excellent communication and organisational skills SMSTS or SSSTS, CSCS card, and First Aid certification (preferred) A hands-on, can-do attitude and a passion for delivering excellence #
Jul 01, 2025
Seasonal
Assistant Site manager for large-scale housing development ️ Assistant Site Manager - Large Housing Development Location: Folkestone Competitive Salary + Benefits Are you ready to take the next step in your construction career? Join a leading residential developer delivering a high-profile, multiphase housing development. We're looking for a proactive and driven Assistant Site Manager to support the successful delivery of high-quality homes on time and within budget. About the Role:As Assistant Site Manager, you'll work closely with the Site Manager and wider project team to ensure smooth day-to-day operations on site. You'll play a key role in coordinating trades, maintaining health and safety standards, and ensuring quality control throughout the build process. Key Responsibilities: Assist in managing all on-site activities and subcontractors Monitor progress against project timelines and report updates Ensure compliance with health, safety, and environmental regulations Conduct quality inspections and snagging Support site inductions and toolbox talks Liaise with suppliers, clients, and consultants as required What We're Looking For: Previous experience in a similar role within residential construction Strong understanding of NHBC standards and building regulations Excellent communication and organisational skills SMSTS or SSSTS, CSCS card, and First Aid certification (preferred) A hands-on, can-do attitude and a passion for delivering excellence #
Social Housing Site Manager required for a large bungalow refurbishment project in Oldham. Your new companyWe are seeking an experienced Site Manager to oversee a planned maintenance kitchen scheme within social housing properties in Manchester. This role involves managing kitchen replacements and refurbishments, ensuring projects are completed on time, within budget, and to the highest standards. This project will be running for the next two years and you will be overseeing a team of joiners, tilers, painters and labourers. Your new role Project Management: Oversee all aspects of kitchen replacement projects, ensuring smooth execution. Quality Control: Maintain high standards of workmanship and compliance with regulations. Completing 5 kitchens per week. Team Leadership: Supervise contractors and tradespeople, providing guidance and support. Health & Safety Compliance: Ensure all work adheres to safety regulations and risk assessments. Stakeholder Communication: Liaise with tenants, housing officers, and project managers. Problem-Solving: Address challenges efficiently to keep projects on track. What you'll need to succeed SMSTS, First Aid, CSCS Card - Essential certifications. Proven experience in social housing planned maintenance. Strong leadership & communication skills to manage teams effectively. Knowledge of kitchen installations and refurbishment processes. Ability to work under pressure and meet deadlines. Full UK Driving License What you'll get in return Competitive salary Company vehicle and fuel card Pension contribution Career progression opportunities Supportive work environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Seasonal
Social Housing Site Manager required for a large bungalow refurbishment project in Oldham. Your new companyWe are seeking an experienced Site Manager to oversee a planned maintenance kitchen scheme within social housing properties in Manchester. This role involves managing kitchen replacements and refurbishments, ensuring projects are completed on time, within budget, and to the highest standards. This project will be running for the next two years and you will be overseeing a team of joiners, tilers, painters and labourers. Your new role Project Management: Oversee all aspects of kitchen replacement projects, ensuring smooth execution. Quality Control: Maintain high standards of workmanship and compliance with regulations. Completing 5 kitchens per week. Team Leadership: Supervise contractors and tradespeople, providing guidance and support. Health & Safety Compliance: Ensure all work adheres to safety regulations and risk assessments. Stakeholder Communication: Liaise with tenants, housing officers, and project managers. Problem-Solving: Address challenges efficiently to keep projects on track. What you'll need to succeed SMSTS, First Aid, CSCS Card - Essential certifications. Proven experience in social housing planned maintenance. Strong leadership & communication skills to manage teams effectively. Knowledge of kitchen installations and refurbishment processes. Ability to work under pressure and meet deadlines. Full UK Driving License What you'll get in return Competitive salary Company vehicle and fuel card Pension contribution Career progression opportunities Supportive work environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
A dynamic Construction Consultancy practice are actively seeking a motivated and ambitious Construction Project Manager to join their team at their London office. The Construction Project Manager Role The Construction Project Manager will be immersed in a variety of projects spanning a wide range of values, covering sectors such as housing, urban regeneration, education, commercial, care, and health. The accomplished Construction Project Manager will integrate into the cost consultancy, project management, and employer's agent group, taking proactive charge of their assigned projects. In addition to overseeing individual projects, they will collaborate closely with both internal and external partners. Moreover, they will play a pivotal role in contributing to the development of junior team members by offering guidance and mentoring. The Construction Project Manager Construction / RICS / Project Management related degree. Experience in varied build sectors Hold a construction / RICS / Project Management related degree. Previous experience working in a consultancy Entrepreneurial mindset In Return? 57,000 - 67,000 25 Days holiday + Bank holidays Flexi working opportunities Birthday leave Pension plan Private Medical Supportive team culture Professional development scheme Hybrid working Discretionary Bonus Company laptop and phone EAP If you are a Project Manager considering your career opportunities, then please contact Alex Ridgeway at Brandon James. (phone number removed) Reference Project Manager / Project Management / Employers Agent / Surveying / Construction / Building Surveyor / MRICS / MCIOB / MAPM / FRICS / Quantity Surveyor / Contract Administration
Jul 01, 2025
Full time
A dynamic Construction Consultancy practice are actively seeking a motivated and ambitious Construction Project Manager to join their team at their London office. The Construction Project Manager Role The Construction Project Manager will be immersed in a variety of projects spanning a wide range of values, covering sectors such as housing, urban regeneration, education, commercial, care, and health. The accomplished Construction Project Manager will integrate into the cost consultancy, project management, and employer's agent group, taking proactive charge of their assigned projects. In addition to overseeing individual projects, they will collaborate closely with both internal and external partners. Moreover, they will play a pivotal role in contributing to the development of junior team members by offering guidance and mentoring. The Construction Project Manager Construction / RICS / Project Management related degree. Experience in varied build sectors Hold a construction / RICS / Project Management related degree. Previous experience working in a consultancy Entrepreneurial mindset In Return? 57,000 - 67,000 25 Days holiday + Bank holidays Flexi working opportunities Birthday leave Pension plan Private Medical Supportive team culture Professional development scheme Hybrid working Discretionary Bonus Company laptop and phone EAP If you are a Project Manager considering your career opportunities, then please contact Alex Ridgeway at Brandon James. (phone number removed) Reference Project Manager / Project Management / Employers Agent / Surveying / Construction / Building Surveyor / MRICS / MCIOB / MAPM / FRICS / Quantity Surveyor / Contract Administration
Look Ahead Care Support and Housing
Newham, London
We're looking for a organised, compassionate, and resilient Service Manager to join our Learning Disabilities service in Newham. £44,000.00 per annum, working 40 hours per week. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Healthcare Cashplan through our partner Healthshield Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. The Service Manager will be responsible for the operations of a group of three specialist services, which support a total of seven customers with moderate to high support needs to live in their own homes. The role will provide line management for a Deputy Manager and support teams, ensuring that compliance with organisational, legal regulations and those of the local authority are adhered to and the quality of support is of the highest standard possible, ensuring excellent quality of life for customers and a good working environment for colleagues. The role will require the individual to be the CQC registered manager for services, making the person the accountable person with the Care Quality Commission, as well as with commissioners and key stakeholders. The shift pattern for this role will primarily be Monday - Friday, 9.00am - 5.00pm. There will be a requirement to cover on call, occasional weekend and out of hours. For a full job description, please visit our website. All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll bring: Essential: Educated to degree level or equivalent Experience of managing contracts and resources and delivering to budget and performance targets Experience of delivering to housing management performance targets Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract Experience of successfully managing external partnerships to ensure successful delivery of services Holds relevant Health and Social Care management qualification - eg QCF Level 5 Experience managing supported living and/or Registered services for adults with learning disabilities and autism Experience managing the support of customers with high complex needs Experience of CQC standards and how they apply to services Knowledge of Safeguarding, DOLs, MCA and regulatory frameworks Experience of leading on safeguarding concerns Experience of managing staff teams and delivering supervision as per company policy Experience producing and supporting the production of customer documentation eg support plans, risk assessments, health action plans Experience of Positive Behaviour Support (PBS), implementation of PBS plans and how to use PBS to effectively support customers Experience assessing potential new customers to move into services and able to correctly advice of level of support needed Experience of mobilising new services and new support packages Desirable: Other relevant professional memberships and/or specialist qualifications Positive Behaviour Support Qualification or the willingness to complete this within 12 months of appointment Experience of transforming care / Hospital to home agenda About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Jul 01, 2025
Full time
We're looking for a organised, compassionate, and resilient Service Manager to join our Learning Disabilities service in Newham. £44,000.00 per annum, working 40 hours per week. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Healthcare Cashplan through our partner Healthshield Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. The Service Manager will be responsible for the operations of a group of three specialist services, which support a total of seven customers with moderate to high support needs to live in their own homes. The role will provide line management for a Deputy Manager and support teams, ensuring that compliance with organisational, legal regulations and those of the local authority are adhered to and the quality of support is of the highest standard possible, ensuring excellent quality of life for customers and a good working environment for colleagues. The role will require the individual to be the CQC registered manager for services, making the person the accountable person with the Care Quality Commission, as well as with commissioners and key stakeholders. The shift pattern for this role will primarily be Monday - Friday, 9.00am - 5.00pm. There will be a requirement to cover on call, occasional weekend and out of hours. For a full job description, please visit our website. All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll bring: Essential: Educated to degree level or equivalent Experience of managing contracts and resources and delivering to budget and performance targets Experience of delivering to housing management performance targets Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract Experience of successfully managing external partnerships to ensure successful delivery of services Holds relevant Health and Social Care management qualification - eg QCF Level 5 Experience managing supported living and/or Registered services for adults with learning disabilities and autism Experience managing the support of customers with high complex needs Experience of CQC standards and how they apply to services Knowledge of Safeguarding, DOLs, MCA and regulatory frameworks Experience of leading on safeguarding concerns Experience of managing staff teams and delivering supervision as per company policy Experience producing and supporting the production of customer documentation eg support plans, risk assessments, health action plans Experience of Positive Behaviour Support (PBS), implementation of PBS plans and how to use PBS to effectively support customers Experience assessing potential new customers to move into services and able to correctly advice of level of support needed Experience of mobilising new services and new support packages Desirable: Other relevant professional memberships and/or specialist qualifications Positive Behaviour Support Qualification or the willingness to complete this within 12 months of appointment Experience of transforming care / Hospital to home agenda About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Our Charity P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people. We believe that what we do can make a real and lasting difference. We are determined to tackle problems that others won't. We always go the extra mile and work with dedication and commitment. We work together internally and externally to ensure the best outcomes for the people we support. The Role Job Title: Service Manager Hours: 37.5 hours per week Shift Pattern: Monday to Friday, 9:00am to 5:00pm We are looking for a dedicated and experienced Service Manager to oversee our supported accommodation services for people experiencing homelessness. This is an exciting opportunity for a strong leader who is passionate about providing high-quality support to individuals with complex needs, including mental health challenges, substance misuse, and a history of offending. As a Service Manager, you will be responsible for the day-to-day running of a Complex Needs and Emergency Accomodation provision, ensuring that people we work alongside receive person-centred, trauma-informed support in a safe and welcoming environment. You will lead and develop a team of support workers, providing guidance and motivation to ensure they can effectively support residents in working towards independence. A key part of the role will involve working in partnership with external agencies to ensure the people we support can access the services they need. You will also be responsible for monitoring performance, managing budgets, and ensuring compliance with safeguarding and regulatory standards. We are looking for someone with experience managing homelessness or supported housing services, who has strong leadership skills and the ability to inspire and develop a team. The ideal candidate will have a deep understanding of trauma-informed and person-centred support and experience working with individuals facing homelessness, mental health challenges, and substance misuse. Strong communication skills and the ability to build partnerships with external agencies are essential, along with a sound knowledge of safeguarding, risk management, and housing-related support. This is a rewarding role that offers the chance to make a real difference in people s lives. We offer a supportive and inclusive work environment, ongoing training and development opportunities, and a competitive salary and benefits package. If you are a compassionate leader who is committed to supporting vulnerable individuals and driving positive change, we would love to hear from you. What We Offer In return we offer the chance to join an expanding, dynamic organisation, with excellent opportunities for personal and professional development. We also offer a great benefits package on completion of the probation review: 27 days annual leave per year, plus Bank Holidays Pension Scheme Paycare Employee Assistance Programme Excellent Training Opportunities Flexible Working Options Available Please note P3 reserve the right to close this advert earlier than the stated closing date. The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3. P3 is an equal opportunities employer and is committed to combating all forms of discrimination. P3 have committed to achieving Net Zero Carbon emissions by 2050. Click here to read our Carbon Reduction Plan. In partnership with Treeapp, for every new employee, we plant a tree at one of their planting sites worldwide.
Jul 01, 2025
Full time
Our Charity P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people. We believe that what we do can make a real and lasting difference. We are determined to tackle problems that others won't. We always go the extra mile and work with dedication and commitment. We work together internally and externally to ensure the best outcomes for the people we support. The Role Job Title: Service Manager Hours: 37.5 hours per week Shift Pattern: Monday to Friday, 9:00am to 5:00pm We are looking for a dedicated and experienced Service Manager to oversee our supported accommodation services for people experiencing homelessness. This is an exciting opportunity for a strong leader who is passionate about providing high-quality support to individuals with complex needs, including mental health challenges, substance misuse, and a history of offending. As a Service Manager, you will be responsible for the day-to-day running of a Complex Needs and Emergency Accomodation provision, ensuring that people we work alongside receive person-centred, trauma-informed support in a safe and welcoming environment. You will lead and develop a team of support workers, providing guidance and motivation to ensure they can effectively support residents in working towards independence. A key part of the role will involve working in partnership with external agencies to ensure the people we support can access the services they need. You will also be responsible for monitoring performance, managing budgets, and ensuring compliance with safeguarding and regulatory standards. We are looking for someone with experience managing homelessness or supported housing services, who has strong leadership skills and the ability to inspire and develop a team. The ideal candidate will have a deep understanding of trauma-informed and person-centred support and experience working with individuals facing homelessness, mental health challenges, and substance misuse. Strong communication skills and the ability to build partnerships with external agencies are essential, along with a sound knowledge of safeguarding, risk management, and housing-related support. This is a rewarding role that offers the chance to make a real difference in people s lives. We offer a supportive and inclusive work environment, ongoing training and development opportunities, and a competitive salary and benefits package. If you are a compassionate leader who is committed to supporting vulnerable individuals and driving positive change, we would love to hear from you. What We Offer In return we offer the chance to join an expanding, dynamic organisation, with excellent opportunities for personal and professional development. We also offer a great benefits package on completion of the probation review: 27 days annual leave per year, plus Bank Holidays Pension Scheme Paycare Employee Assistance Programme Excellent Training Opportunities Flexible Working Options Available Please note P3 reserve the right to close this advert earlier than the stated closing date. The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3. P3 is an equal opportunities employer and is committed to combating all forms of discrimination. P3 have committed to achieving Net Zero Carbon emissions by 2050. Click here to read our Carbon Reduction Plan. In partnership with Treeapp, for every new employee, we plant a tree at one of their planting sites worldwide.
