Hello, We are Recognise Bank. Our vision is to become the UK's leading business bank, providing tailored lending and savings solutions designed to meet the unique needs of modern SMEs. Founded in 2017 by experienced business owners, Recognise Bank was born out of a shared frustration with the traditional banking industry's lack of understanding, flexibility, and certainty for small and medium-sized businesses. We believed there was a better way to serve the SME community-and we set out to create it. In 2021, we received our banking licence and quickly built a strong community of loyal business customers, supported by our dedicated, diverse, and expert team. At Recognise Bank, our customers are at the heart of everything we do. We offer a range of flexible lending solutions and secure, FSCS-protected savings accounts with competitive interest rates, empowering businesses to thrive with confidence. About the role As the Savings Operations Manager, you'll be at the forefront of shaping and driving the strategy behind our business and retail deposit operations. Your main focus will be ensuring operational excellence, overseeing third-party suppliers, and delivering outstanding customer service across every step of the customer journey. Collaborating closely with different teams, you'll play a key role in designing and executing the roadmap for our deposit products and operations, all while staying attuned to customer needs, market trends, and competitor activities to guide our strategic direction. Key Responsibilities Savings Strategy & Roadmap: Develop a strategy for business and retail deposits with ExCo, the Product team and key third parties, e.g. Newcastle Strategic Solutions (NSSL). Collaborate with Treasury and Product teams to identify new product and channel opportunities. Provide insights into customer needs, market trends, and competitor analysis to shape strategy. Third Party Supplier Management: Manage the relationship with NSSL, covering all savings operations. Optimise operational processes for efficiency, accuracy, and customer satisfaction. Oversee operations on deposit aggregator platforms, ensuring smooth product launches and competitive positioning. Conduct annual supplier reviews and manage change requests, ensuring timely delivery. Service and Operational Excellence: Ensure NSSL provides exceptional service, monitoring SLAs and quality standards. Resolve customer complaints and escalate issues to improve satisfaction. Analyse data to identify trends and drive process improvements. Additional Responsibilities: Manage rate changes, product launches, and removals, ensuring accurate documentation. Monitor risks and develop mitigation strategies for deposit products. Stay updated on industry regulations to ensure compliance. Generate reports on performance, metrics, and KPIs for stakeholders. Collaborate with internal teams for smooth execution of initiatives. Conduct post-implementation reviews to drive continuous improvement. Required Qualifications 3+ years of experience in deposit operations management, within the banking industry. Understanding of the business and retail savings markets, including different product types, customer needs, competitors, etc. Experience in managing third-party relationships. Strong knowledge of banking regulations and compliance related to deposit products. Proficiency in data analysis tools, and Microsoft Office Suite. Why join? Generous Time Off : 25 days of annual leave plus bank holidays. Work From Anywhere : 4 weeks of Work From Anywhere allowance per year. Learning & Development : Support for professional growth through tailored training and development programs. Hybrid Working : Flexible working model with 3 days in the office and 2 days remote per week. Recognise Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Jun 19, 2025
Full time
Hello, We are Recognise Bank. Our vision is to become the UK's leading business bank, providing tailored lending and savings solutions designed to meet the unique needs of modern SMEs. Founded in 2017 by experienced business owners, Recognise Bank was born out of a shared frustration with the traditional banking industry's lack of understanding, flexibility, and certainty for small and medium-sized businesses. We believed there was a better way to serve the SME community-and we set out to create it. In 2021, we received our banking licence and quickly built a strong community of loyal business customers, supported by our dedicated, diverse, and expert team. At Recognise Bank, our customers are at the heart of everything we do. We offer a range of flexible lending solutions and secure, FSCS-protected savings accounts with competitive interest rates, empowering businesses to thrive with confidence. About the role As the Savings Operations Manager, you'll be at the forefront of shaping and driving the strategy behind our business and retail deposit operations. Your main focus will be ensuring operational excellence, overseeing third-party suppliers, and delivering outstanding customer service across every step of the customer journey. Collaborating closely with different teams, you'll play a key role in designing and executing the roadmap for our deposit products and operations, all while staying attuned to customer needs, market trends, and competitor activities to guide our strategic direction. Key Responsibilities Savings Strategy & Roadmap: Develop a strategy for business and retail deposits with ExCo, the Product team and key third parties, e.g. Newcastle Strategic Solutions (NSSL). Collaborate with Treasury and Product teams to identify new product and channel opportunities. Provide insights into customer needs, market trends, and competitor analysis to shape strategy. Third Party Supplier Management: Manage the relationship with NSSL, covering all savings operations. Optimise operational processes for efficiency, accuracy, and customer satisfaction. Oversee operations on deposit aggregator platforms, ensuring smooth product launches and competitive positioning. Conduct annual supplier reviews and manage change requests, ensuring timely delivery. Service and Operational Excellence: Ensure NSSL provides exceptional service, monitoring SLAs and quality standards. Resolve customer complaints and escalate issues to improve satisfaction. Analyse data to identify trends and drive process improvements. Additional Responsibilities: Manage rate changes, product launches, and removals, ensuring accurate documentation. Monitor risks and develop mitigation strategies for deposit products. Stay updated on industry regulations to ensure compliance. Generate reports on performance, metrics, and KPIs for stakeholders. Collaborate with internal teams for smooth execution of initiatives. Conduct post-implementation reviews to drive continuous improvement. Required Qualifications 3+ years of experience in deposit operations management, within the banking industry. Understanding of the business and retail savings markets, including different product types, customer needs, competitors, etc. Experience in managing third-party relationships. Strong knowledge of banking regulations and compliance related to deposit products. Proficiency in data analysis tools, and Microsoft Office Suite. Why join? Generous Time Off : 25 days of annual leave plus bank holidays. Work From Anywhere : 4 weeks of Work From Anywhere allowance per year. Learning & Development : Support for professional growth through tailored training and development programs. Hybrid Working : Flexible working model with 3 days in the office and 2 days remote per week. Recognise Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Overview: We are an experienced Security Architect to join our clients Cyber Programme on a contract basis. These roles will support security architecture across IT and OT environments, ensuring security designs align with enterprise security standards and frameworks. The IT-focused role will concentrate on corporate IT security, while the OT-focused role will require experience in industrial control systems (ICS) and SCADA security. These roles have been introduced to alleviate pressure on the Lead Security Architect and provide security architecture expertise across various projects. Key Responsibilities: Develop and maintain security architecture designs for all ongoing IT and OT projects. Ensure security designs conform to enterprise security architecture, information security standards, and best practices. Collaborate with Project Managers, Solution Designers, and technical teams to integrate security into solution designs. Conduct security reviews and assurance activities to validate security compliance across IT and OT systems. Provide security guidance and direction to stakeholders, ensuring alignment with security frameworks and risk management practices. Participate in cyber analysis activities, assessing outputs to help shape security direction and strategy. Implement security tools and technologies, supporting their integration into existing security architecture. Engage with key stakeholders, including operational technology teams, business units, and third-party vendors, to enhance security postures. Conduct technical documentation reviews, ensuring security considerations are well-defined and implemented. Skills & Experience: Enterprise Security Architecture Expertise: Experience in security design and assurance, particularly within large-scale IT and OT environments. Security Frameworks: Strong understanding of security frameworks such as NIST, ISO 27001, IEC 62443 (for OT), TOGAF, or SABSA. IT & OT Security: IT Role: Expertise in securing enterprise IT environments, cloud security, and network security. OT Role: Experience working with industrial control systems (ICS), SCADA security, and operational technology security. Stakeholder Engagement: Ability to communicate effectively with technical and non-technical stakeholders, providing security direction and guidance. Technical Documentation: Strong documentation skills for security designs, policies, and procedures. Cybersecurity Tooling: Familiarity with security tools and technologies, including SIEM, firewalls, endpoint protection, and industrial cybersecurity solutions. Regulatory & Compliance Awareness: Understanding of industry regulations and compliance requirements relevant to IT and OT security. Preferred Experience: Experience in the utilities sector or similar critical infrastructure environments. Strong understanding of how enterprise security architecture fits into broader business and IT strategies. Hands-on experience conducting security assessments and risk analysis within IT and OT environments.
Jun 19, 2025
Full time
Overview: We are an experienced Security Architect to join our clients Cyber Programme on a contract basis. These roles will support security architecture across IT and OT environments, ensuring security designs align with enterprise security standards and frameworks. The IT-focused role will concentrate on corporate IT security, while the OT-focused role will require experience in industrial control systems (ICS) and SCADA security. These roles have been introduced to alleviate pressure on the Lead Security Architect and provide security architecture expertise across various projects. Key Responsibilities: Develop and maintain security architecture designs for all ongoing IT and OT projects. Ensure security designs conform to enterprise security architecture, information security standards, and best practices. Collaborate with Project Managers, Solution Designers, and technical teams to integrate security into solution designs. Conduct security reviews and assurance activities to validate security compliance across IT and OT systems. Provide security guidance and direction to stakeholders, ensuring alignment with security frameworks and risk management practices. Participate in cyber analysis activities, assessing outputs to help shape security direction and strategy. Implement security tools and technologies, supporting their integration into existing security architecture. Engage with key stakeholders, including operational technology teams, business units, and third-party vendors, to enhance security postures. Conduct technical documentation reviews, ensuring security considerations are well-defined and implemented. Skills & Experience: Enterprise Security Architecture Expertise: Experience in security design and assurance, particularly within large-scale IT and OT environments. Security Frameworks: Strong understanding of security frameworks such as NIST, ISO 27001, IEC 62443 (for OT), TOGAF, or SABSA. IT & OT Security: IT Role: Expertise in securing enterprise IT environments, cloud security, and network security. OT Role: Experience working with industrial control systems (ICS), SCADA security, and operational technology security. Stakeholder Engagement: Ability to communicate effectively with technical and non-technical stakeholders, providing security direction and guidance. Technical Documentation: Strong documentation skills for security designs, policies, and procedures. Cybersecurity Tooling: Familiarity with security tools and technologies, including SIEM, firewalls, endpoint protection, and industrial cybersecurity solutions. Regulatory & Compliance Awareness: Understanding of industry regulations and compliance requirements relevant to IT and OT security. Preferred Experience: Experience in the utilities sector or similar critical infrastructure environments. Strong understanding of how enterprise security architecture fits into broader business and IT strategies. Hands-on experience conducting security assessments and risk analysis within IT and OT environments.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons The Quality and Risk Management Team (QRM) provides leadership, guidance, and tools to help partners and staff manage quality and risk matters. The team is comprised of an Advisory and Compliance Team, a Chief Information Security Office Team, an Economic Crime Team, a Legal Team including a Commercial & Contracts Team, the Independence and Ethics Team and the Regulatory Supervisory Team, plus the Quality Monitoring Team. The team works closely with the firm's Technical Standards Group and the firm's leadership. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Role Purpose The Third Party Risk Manager is responsible for implementation of the BDO third party security framework. This includes assessing the information security risks of our 3rd parties , by evaluating the 3rd parties' security controls and ensuring supplier and supply chain information security risks to BDO and BDO client services are identified , assessed and managed. This role reports to the Information Security Manager. Principal Accountabilities Leads in the execution and continuous improvement of the information security supply chain framework , which includes ensuring that security controls are implemented within the supply chain lifecycle at BDO Co-ordinates the BDO supplier and supply chain information security due supplier risk assessment framework and due diligence procedure and delivery of service to sta keholders Supports risk-based planning for supplier information security due diligence and risk assessment activities Partners with procurement, contract management and other key stakeholders to ensure the end-to-end third-party processes consider information security Coordinates the gathering of vendor risk assessment data and prepares risk assessments for vendors as needed, to be published and communicated to stakeholders Understands and applies relevant regulatory and legal compliance requirements Assesses vendor risks against BDO contractual requirements and controls Assess third party vendor regulatory compliance Conduct due diligence and assessments of third-party security controls and posture Coordinates the identification and ranking of vendor risks Coordinates the classification and tiering of vendors by risks and risk impacts Communicates identified risk requirements to internal stakeholders Builds communication and escalation plans around vendor risk management activities Ensures that vendor remediation actions , mitigation and contingency plans are identified and communicated to business owners Tracks identified risks and risk events through the supplier lifecycle Maintain required activity and risk metrics and other data R eport on activities related to third party supplier assurance as required Collate, analyse, and track evidence provided and gathered via direct and indirect external sources to understand information security supply chain risk Supports review and continual improvement of information security supplier due diligence and risk assessment procedures Together with legal, develop a nd maintain a set of security contractual clauses and service level agreements Knowledge and Experience Demonstrable e xperience with s upplier and supply chain due diligence frameworks, procedures, data gathering and information security risk and controls assessment Experience of supplier information security risk management at all stages of the supplier lifecycle from procurement, contracting, on-boarding, contract management and off-boarding Experience with business service, system and data architectures Experience of i nformation security audit and assurance Familiarity with formal information security frameworks and certifications such as SOC 2 , ISO27001 , CE+, CIS top 20, OWASP Experience with contract review of information security schedules and terms Excellent verbal, written and interpersonal communication skills. Listens and communicates technical subjects to both technical and nontechnical audiences, flexes style to suit the needs of the audience. Excellent stakeholder engagement and management experience and skills with the ability to understand complex business structures and services and to advise senior stakeholders on information security risks, mitigations and management strategies S elf-motivated with keen attention to detail Have a relevant industry certification such as CISSP, CISM, CRISC or equivalent NB: The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions should be regularly reviewed to ensure they are an accurate representation of the post. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 19, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons The Quality and Risk Management Team (QRM) provides leadership, guidance, and tools to help partners and staff manage quality and risk matters. The team is comprised of an Advisory and Compliance Team, a Chief Information Security Office Team, an Economic Crime Team, a Legal Team including a Commercial & Contracts Team, the Independence and Ethics Team and the Regulatory Supervisory Team, plus the Quality Monitoring Team. The team works closely with the firm's Technical Standards Group and the firm's leadership. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Role Purpose The Third Party Risk Manager is responsible for implementation of the BDO third party security framework. This includes assessing the information security risks of our 3rd parties , by evaluating the 3rd parties' security controls and ensuring supplier and supply chain information security risks to BDO and BDO client services are identified , assessed and managed. This role reports to the Information Security Manager. Principal Accountabilities Leads in the execution and continuous improvement of the information security supply chain framework , which includes ensuring that security controls are implemented within the supply chain lifecycle at BDO Co-ordinates the BDO supplier and supply chain information security due supplier risk assessment framework and due diligence procedure and delivery of service to sta keholders Supports risk-based planning for supplier information security due diligence and risk assessment activities Partners with procurement, contract management and other key stakeholders to ensure the end-to-end third-party processes consider information security Coordinates the gathering of vendor risk assessment data and prepares risk assessments for vendors as needed, to be published and communicated to stakeholders Understands and applies relevant regulatory and legal compliance requirements Assesses vendor risks against BDO contractual requirements and controls Assess third party vendor regulatory compliance Conduct due diligence and assessments of third-party security controls and posture Coordinates the identification and ranking of vendor risks Coordinates the classification and tiering of vendors by risks and risk impacts Communicates identified risk requirements to internal stakeholders Builds communication and escalation plans around vendor risk management activities Ensures that vendor remediation actions , mitigation and contingency plans are identified and communicated to business owners Tracks identified risks and risk events through the supplier lifecycle Maintain required activity and risk metrics and other data R eport on activities related to third party supplier assurance as required Collate, analyse, and track evidence provided and gathered via direct and indirect external sources to understand information security supply chain risk Supports review and continual improvement of information security supplier due diligence and risk assessment procedures Together with legal, develop a nd maintain a set of security contractual clauses and service level agreements Knowledge and Experience Demonstrable e xperience with s upplier and supply chain due diligence frameworks, procedures, data gathering and information security risk and controls assessment Experience of supplier information security risk management at all stages of the supplier lifecycle from procurement, contracting, on-boarding, contract management and off-boarding Experience with business service, system and data architectures Experience of i nformation security audit and assurance Familiarity with formal information security frameworks and certifications such as SOC 2 , ISO27001 , CE+, CIS top 20, OWASP Experience with contract review of information security schedules and terms Excellent verbal, written and interpersonal communication skills. Listens and communicates technical subjects to both technical and nontechnical audiences, flexes style to suit the needs of the audience. Excellent stakeholder engagement and management experience and skills with the ability to understand complex business structures and services and to advise senior stakeholders on information security risks, mitigations and management strategies S elf-motivated with keen attention to detail Have a relevant industry certification such as CISSP, CISM, CRISC or equivalent NB: The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions should be regularly reviewed to ensure they are an accurate representation of the post. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons The Quality and Risk Management Team (QRM) provides leadership, guidance, and tools to help partners and staff manage quality and risk matters. The team is comprised of an Advisory and Compliance Team, a Chief Information Security Office Team, an Economic Crime Team, a Legal Team including a Commercial & Contracts Team, the Independence and Ethics Team and the Regulatory Supervisory Team, plus the Quality Monitoring Team. The team works closely with the firm's Technical Standards Group and the firm's leadership. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Role Purpose The Third Party Risk Manager is responsible for implementation of the BDO third party security framework. This includes assessing the information security risks of our 3rd parties , by evaluating the 3rd parties' security controls and ensuring supplier and supply chain information security risks to BDO and BDO client services are identified , assessed and managed. This role reports to the Information Security Manager. Principal Accountabilities Leads in the execution and continuous improvement of the information security supply chain framework , which includes ensuring that security controls are implemented within the supply chain lifecycle at BDO Co-ordinates the BDO supplier and supply chain information security due supplier risk assessment framework and due diligence procedure and delivery of service to sta keholders Supports risk-based planning for supplier information security due diligence and risk assessment activities Partners with procurement, contract management and other key stakeholders to ensure the end-to-end third-party processes consider information security Coordinates the gathering of vendor risk assessment data and prepares risk assessments for vendors as needed, to be published and communicated to stakeholders Understands and applies relevant regulatory and legal compliance requirements Assesses vendor risks against BDO contractual requirements and controls Assess third party vendor regulatory compliance Conduct due diligence and assessments of third-party security controls and posture Coordinates the identification and ranking of vendor risks Coordinates the classification and tiering of vendors by risks and risk impacts Communicates identified risk requirements to internal stakeholders Builds communication and escalation plans around vendor risk management activities Ensures that vendor remediation actions , mitigation and contingency plans are identified and communicated to business owners Tracks identified risks and risk events through the supplier lifecycle Maintain required activity and risk metrics and other data R eport on activities related to third party supplier assurance as required Collate, analyse, and track evidence provided and gathered via direct and indirect external sources to understand information security supply chain risk Supports review and continual improvement of information security supplier due diligence and risk assessment procedures Together with legal, develop a nd maintain a set of security contractual clauses and service level agreements Knowledge and Experience Demonstrable e xperience with s upplier and supply chain due diligence frameworks, procedures, data gathering and information security risk and controls assessment Experience of supplier information security risk management at all stages of the supplier lifecycle from procurement, contracting, on-boarding, contract management and off-boarding Experience with business service, system and data architectures Experience of i nformation security audit and assurance Familiarity with formal information security frameworks and certifications such as SOC 2 , ISO27001 , CE+, CIS top 20, OWASP Experience with contract review of information security schedules and terms Excellent verbal, written and interpersonal communication skills. Listens and communicates technical subjects to both technical and nontechnical audiences, flexes style to suit the needs of the audience. Excellent stakeholder engagement and management experience and skills with the ability to understand complex business structures and services and to advise senior stakeholders on information security risks, mitigations and management strategies S elf-motivated with keen attention to detail Have a relevant industry certification such as CISSP, CISM, CRISC or equivalent NB: The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions should be regularly reviewed to ensure they are an accurate representation of the post. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 19, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons The Quality and Risk Management Team (QRM) provides leadership, guidance, and tools to help partners and staff manage quality and risk matters. The team is comprised of an Advisory and Compliance Team, a Chief Information Security Office Team, an Economic Crime Team, a Legal Team including a Commercial & Contracts Team, the Independence and Ethics Team and the Regulatory Supervisory Team, plus the Quality Monitoring Team. The team works closely with the firm's Technical Standards Group and the firm's leadership. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Role Purpose The Third Party Risk Manager is responsible for implementation of the BDO third party security framework. This includes assessing the information security risks of our 3rd parties , by evaluating the 3rd parties' security controls and ensuring supplier and supply chain information security risks to BDO and BDO client services are identified , assessed and managed. This role reports to the Information Security Manager. Principal Accountabilities Leads in the execution and continuous improvement of the information security supply chain framework , which includes ensuring that security controls are implemented within the supply chain lifecycle at BDO Co-ordinates the BDO supplier and supply chain information security due supplier risk assessment framework and due diligence procedure and delivery of service to sta keholders Supports risk-based planning for supplier information security due diligence and risk assessment activities Partners with procurement, contract management and other key stakeholders to ensure the end-to-end third-party processes consider information security Coordinates the gathering of vendor risk assessment data and prepares risk assessments for vendors as needed, to be published and communicated to stakeholders Understands and applies relevant regulatory and legal compliance requirements Assesses vendor risks against BDO contractual requirements and controls Assess third party vendor regulatory compliance Conduct due diligence and assessments of third-party security controls and posture Coordinates the identification and ranking of vendor risks Coordinates the classification and tiering of vendors by risks and risk impacts Communicates identified risk requirements to internal stakeholders Builds communication and escalation plans around vendor risk management activities Ensures that vendor remediation actions , mitigation and contingency plans are identified and communicated to business owners Tracks identified risks and risk events through the supplier lifecycle Maintain required activity and risk metrics and other data R eport on activities related to third party supplier assurance as required Collate, analyse, and track evidence provided and gathered via direct and indirect external sources to understand information security supply chain risk Supports review and continual improvement of information security supplier due diligence and risk assessment procedures Together with legal, develop a nd maintain a set of security contractual clauses and service level agreements Knowledge and Experience Demonstrable e xperience with s upplier and supply chain due diligence frameworks, procedures, data gathering and information security risk and controls assessment Experience of supplier information security risk management at all stages of the supplier lifecycle from procurement, contracting, on-boarding, contract management and off-boarding Experience with business service, system and data architectures Experience of i nformation security audit and assurance Familiarity with formal information security frameworks and certifications such as SOC 2 , ISO27001 , CE+, CIS top 20, OWASP Experience with contract review of information security schedules and terms Excellent verbal, written and interpersonal communication skills. Listens and communicates technical subjects to both technical and nontechnical audiences, flexes style to suit the needs of the audience. Excellent stakeholder engagement and management experience and skills with the ability to understand complex business structures and services and to advise senior stakeholders on information security risks, mitigations and management strategies S elf-motivated with keen attention to detail Have a relevant industry certification such as CISSP, CISM, CRISC or equivalent NB: The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions should be regularly reviewed to ensure they are an accurate representation of the post. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Job Title: Programme Manager Location: London (Hybrid) Reports to: Head of Delivery £70-80,000 per year salary- great benefits Overview We are seeking a seasoned Digital Programme Manager to join a growing delivery team, bringing deep expertise in programme management within digital, tech, and marketing transformation. This is a pivotal role for an experienced Programme Manager with a passion for translating ideas into actionable, scalable solutions, and who thrives in fast-paced agency environments. You will be instrumental in leading digital initiatives across major clients, ensuring seamless end-to-end delivery across multi-workstream, cross-functional programmes. Key Responsibilities Drive the successful delivery of complex digital projects including website design/build as well as MarTech implementations. Manage and create roadmaps, ensuring efficiency on scope, timelines, dependencies, and budgets. Develop and implement programme governance, PMO frameworks, and delivery methodologies (Agile/SAFe/Waterfall/Hybrid). Lead multi-disciplinary project teams (in-house, offshore, and third-party vendors), aligning stakeholders to shared goals and vision. Own backlog management, PI planning, prioritisation, and cross-departmental coordination across product owners and business units. Communicate delivery progress, challenges, and recommendations to clients and internal stakeholders through clear, impactful reporting and storytelling. Identify and manage risks, dependencies, and impediments while fostering a proactive, solution-focused culture. Act as the main point of escalation and decision support for senior stakeholders and client leadership teams. Support internal resourcing, recruitment, and mentoring of project management staff. Champion continuous improvement and operational excellence in every phase of delivery. Key Requirements 7+ years of experience delivering large-scale digital and business transformation programmes. You will have operated at Associate Programme Manager level already and be well versed in executing the biggest and best projects. Ideally for an agency. Proven track record in leading digital projects across B2B and B2C environments within top-tier agencies or global enterprises. Deep understanding of Agile, Lean, methodologies. Strong commercial awareness with experience managing annual budgets of £1M+. Demonstrable ability to engage with senior stakeholders and communicate complex technical and strategic topics with clarity. Proficient in Atlassian Suite (Jira, Confluence), Azure DevOps, Asana, Miro, MS Project, and other modern delivery tools. Experience managing cross-functional teams across global time zones, with a collaborative leadership style. Agency experience and familiarity with delivering digital services for financial services or highly regulated industries is preferred Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Jun 19, 2025
Full time
Job Title: Programme Manager Location: London (Hybrid) Reports to: Head of Delivery £70-80,000 per year salary- great benefits Overview We are seeking a seasoned Digital Programme Manager to join a growing delivery team, bringing deep expertise in programme management within digital, tech, and marketing transformation. This is a pivotal role for an experienced Programme Manager with a passion for translating ideas into actionable, scalable solutions, and who thrives in fast-paced agency environments. You will be instrumental in leading digital initiatives across major clients, ensuring seamless end-to-end delivery across multi-workstream, cross-functional programmes. Key Responsibilities Drive the successful delivery of complex digital projects including website design/build as well as MarTech implementations. Manage and create roadmaps, ensuring efficiency on scope, timelines, dependencies, and budgets. Develop and implement programme governance, PMO frameworks, and delivery methodologies (Agile/SAFe/Waterfall/Hybrid). Lead multi-disciplinary project teams (in-house, offshore, and third-party vendors), aligning stakeholders to shared goals and vision. Own backlog management, PI planning, prioritisation, and cross-departmental coordination across product owners and business units. Communicate delivery progress, challenges, and recommendations to clients and internal stakeholders through clear, impactful reporting and storytelling. Identify and manage risks, dependencies, and impediments while fostering a proactive, solution-focused culture. Act as the main point of escalation and decision support for senior stakeholders and client leadership teams. Support internal resourcing, recruitment, and mentoring of project management staff. Champion continuous improvement and operational excellence in every phase of delivery. Key Requirements 7+ years of experience delivering large-scale digital and business transformation programmes. You will have operated at Associate Programme Manager level already and be well versed in executing the biggest and best projects. Ideally for an agency. Proven track record in leading digital projects across B2B and B2C environments within top-tier agencies or global enterprises. Deep understanding of Agile, Lean, methodologies. Strong commercial awareness with experience managing annual budgets of £1M+. Demonstrable ability to engage with senior stakeholders and communicate complex technical and strategic topics with clarity. Proficient in Atlassian Suite (Jira, Confluence), Azure DevOps, Asana, Miro, MS Project, and other modern delivery tools. Experience managing cross-functional teams across global time zones, with a collaborative leadership style. Agency experience and familiarity with delivering digital services for financial services or highly regulated industries is preferred Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
To ensure our supply chain adheres to all relevant regulations, ethical standards, and sustainability goals. You will play a key role in monitoring supplier compliance, managing audits, and implementing best practices across our sourcing and logistics operations. Client Details Global cosmetics company with a well known multi-award winning product range Description Product Compliance Management Ensure all products meet relevant regulatory requirements across markets (e.g. UK, EU, etc). Oversee compliance with cosmetic regulations such as UK Cosmetics Regulation, EU 1223/2009, and US FDA guidelines. Ensure appropriate labeling, claims substantiation, and documentation (PIFs, CPSRs, SDS, INCI lists, etc.) are in place. Coordinate with internal product development, NPD, and quality teams to embed compliance early in the development process. Ingredient & Raw Material Oversight Maintain and audit ingredient databases for regulatory compliance (REACH, allergens, restricted substances). Work with suppliers to obtain safety data sheets (SDS), technical specs, and regulatory declarations. Track emerging ingredient regulations and advise internal teams of required changes or risks. Packaging & Environmental Compliance Ensure packaging materials comply with relevant environmental and waste regulations (e.g. EPR, WEEE, recyclability standards). Monitor and support compliance with sustainability goals, including plastic reduction and responsible sourcing. Submit environmental and packaging waste reports as required by market regulations. Supply Chain Auditing & Risk Management Develop and manage supplier compliance programs, including onboarding, audits, and regular assessments. Identify compliance risks within the supply chain and develop mitigation strategies. Documentation & Reporting Maintain a central compliance documentation hub across suppliers, ingredients, and products. Prepare for and manage external audits, regulatory inspections, and internal reviews. Deliver regular compliance updates and reports to leadership teams. Profile MUST have REACH experience Previous exprience in beauty would be ideal. Strong knowledge of global cosmetics regulations and standards (EU 1223/2009, UK, FDA, REACH, etc.). Experience managing supplier audits and third-party compliance platforms (e.g. Sedex, EcoVadis). Experience working with PIFs, CPSRs, SDSs, and raw material documentation. Familiarity with sustainability and packaging waste compliance is a strong plus. Excellent attention to detail and project management skills. Strong communication skills and ability to influence cross-functional teams and external partners. Job Offer Comepititve salary + benefits + hybrid working
Jun 19, 2025
Full time
To ensure our supply chain adheres to all relevant regulations, ethical standards, and sustainability goals. You will play a key role in monitoring supplier compliance, managing audits, and implementing best practices across our sourcing and logistics operations. Client Details Global cosmetics company with a well known multi-award winning product range Description Product Compliance Management Ensure all products meet relevant regulatory requirements across markets (e.g. UK, EU, etc). Oversee compliance with cosmetic regulations such as UK Cosmetics Regulation, EU 1223/2009, and US FDA guidelines. Ensure appropriate labeling, claims substantiation, and documentation (PIFs, CPSRs, SDS, INCI lists, etc.) are in place. Coordinate with internal product development, NPD, and quality teams to embed compliance early in the development process. Ingredient & Raw Material Oversight Maintain and audit ingredient databases for regulatory compliance (REACH, allergens, restricted substances). Work with suppliers to obtain safety data sheets (SDS), technical specs, and regulatory declarations. Track emerging ingredient regulations and advise internal teams of required changes or risks. Packaging & Environmental Compliance Ensure packaging materials comply with relevant environmental and waste regulations (e.g. EPR, WEEE, recyclability standards). Monitor and support compliance with sustainability goals, including plastic reduction and responsible sourcing. Submit environmental and packaging waste reports as required by market regulations. Supply Chain Auditing & Risk Management Develop and manage supplier compliance programs, including onboarding, audits, and regular assessments. Identify compliance risks within the supply chain and develop mitigation strategies. Documentation & Reporting Maintain a central compliance documentation hub across suppliers, ingredients, and products. Prepare for and manage external audits, regulatory inspections, and internal reviews. Deliver regular compliance updates and reports to leadership teams. Profile MUST have REACH experience Previous exprience in beauty would be ideal. Strong knowledge of global cosmetics regulations and standards (EU 1223/2009, UK, FDA, REACH, etc.). Experience managing supplier audits and third-party compliance platforms (e.g. Sedex, EcoVadis). Experience working with PIFs, CPSRs, SDSs, and raw material documentation. Familiarity with sustainability and packaging waste compliance is a strong plus. Excellent attention to detail and project management skills. Strong communication skills and ability to influence cross-functional teams and external partners. Job Offer Comepititve salary + benefits + hybrid working
Job Brief We are looking for a superstar Contracts Manager to join our Legal Team and shape our approach to procurement and contract review at Moneybox. The Contracts Manager will be responsible for the efficient and effective management, review, negotiation and execution of a wide range of third party commercial contracts. This is a new role at Moneybox and provides the opportunity to have genuine impact on procurement at Moneybox, including the opportunity to assist with the introduction of legal tech, both AI powered contract review assistance and heightened contract lifecycle management (CLM) functionality. What you'll do As a key member of the Legal Team, the Contracts Manager will: Draft, review and negotiate a variety of commercial contracts, including but not limited to: SaaS agreements; supplier agreements; consultancy agreements; and NDAs. Develop and maintain strong relationships with internal stakeholders to understand their business needs and provide commercially focused solutions. Apply a risk-based approach to contract reviews, identifying and mitigating legal and commercial risks, escalating to lawyers in the Legal Team as required. Manage the contract lifecycle, including contract administration, tracking and renewal. Develop and iterate the contract management processes and procedures to improve efficiency and effectiveness. Provide training and guidance to internal stakeholders on contract-related matters. Work closely with a Procurement Manager and support the Legal Team on ad-hoc projects and initiatives related to supplier agreements. Who you are A highly motivated and results-oriented individual with a passion for contracts. A strong communicator with excellent interpersonal skills and the ability to build relationships with stakeholders at all levels. A proactive and solutions-oriented problem solver with a keen eye for detail. A team player who is able to work collaboratively and effectively in a fast-paced environment. A self-starter who is able to work independently with minimal supervision. Experience and Skills Proven experience as a Contracts Manager with a strong track record of drafting, reviewing and negotiating commercial contracts. Excellent understanding of contract law and principles. Strong commercial acumen and the ability to balance legal and business considerations. Excellent communication and negotiation skills, both written and verbal. Ability to work under pressure and manage multiple priorities. Strong attention to detail and organisational skills. Experience in the financial services or regulated industry (preferred but not essential). Experience with contract lifecycle management (CLM) systems and the use of AI in contract management (preferred but not essential). What's in it for you? Opportunity to join a fast-growing, award-winning and super ambitious startup. Work with a friendly team of highly motivated individuals. Be in an environment where you are listened to and can actually have an impact. Thriving collaborative and inclusive company culture. Company shares. Company pension scheme. Hybrid working environment. Home office furniture allowance. Personal Annual Learning and Development budget. Private Medical Insurance. Health Cash Plan (cashback on visits to the dentist & opticians etc). Cycle to work scheme. Gympass subscription to a variety of gyms and wellbeing apps. Enhanced parental pay & leave. 25 days holiday + bank holidays with additional days added with length of service. Plus many more Our office is in London, by the Oxo Tower Our Commitment to DE&I At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potential. Visa Sponsorship: At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications. Working Policy: We have a hybrid policy that includes 2 days from our London office and 3 from home. If the role states it is either hybrid or remote candidates must be based within the UK.
Jun 19, 2025
Full time
Job Brief We are looking for a superstar Contracts Manager to join our Legal Team and shape our approach to procurement and contract review at Moneybox. The Contracts Manager will be responsible for the efficient and effective management, review, negotiation and execution of a wide range of third party commercial contracts. This is a new role at Moneybox and provides the opportunity to have genuine impact on procurement at Moneybox, including the opportunity to assist with the introduction of legal tech, both AI powered contract review assistance and heightened contract lifecycle management (CLM) functionality. What you'll do As a key member of the Legal Team, the Contracts Manager will: Draft, review and negotiate a variety of commercial contracts, including but not limited to: SaaS agreements; supplier agreements; consultancy agreements; and NDAs. Develop and maintain strong relationships with internal stakeholders to understand their business needs and provide commercially focused solutions. Apply a risk-based approach to contract reviews, identifying and mitigating legal and commercial risks, escalating to lawyers in the Legal Team as required. Manage the contract lifecycle, including contract administration, tracking and renewal. Develop and iterate the contract management processes and procedures to improve efficiency and effectiveness. Provide training and guidance to internal stakeholders on contract-related matters. Work closely with a Procurement Manager and support the Legal Team on ad-hoc projects and initiatives related to supplier agreements. Who you are A highly motivated and results-oriented individual with a passion for contracts. A strong communicator with excellent interpersonal skills and the ability to build relationships with stakeholders at all levels. A proactive and solutions-oriented problem solver with a keen eye for detail. A team player who is able to work collaboratively and effectively in a fast-paced environment. A self-starter who is able to work independently with minimal supervision. Experience and Skills Proven experience as a Contracts Manager with a strong track record of drafting, reviewing and negotiating commercial contracts. Excellent understanding of contract law and principles. Strong commercial acumen and the ability to balance legal and business considerations. Excellent communication and negotiation skills, both written and verbal. Ability to work under pressure and manage multiple priorities. Strong attention to detail and organisational skills. Experience in the financial services or regulated industry (preferred but not essential). Experience with contract lifecycle management (CLM) systems and the use of AI in contract management (preferred but not essential). What's in it for you? Opportunity to join a fast-growing, award-winning and super ambitious startup. Work with a friendly team of highly motivated individuals. Be in an environment where you are listened to and can actually have an impact. Thriving collaborative and inclusive company culture. Company shares. Company pension scheme. Hybrid working environment. Home office furniture allowance. Personal Annual Learning and Development budget. Private Medical Insurance. Health Cash Plan (cashback on visits to the dentist & opticians etc). Cycle to work scheme. Gympass subscription to a variety of gyms and wellbeing apps. Enhanced parental pay & leave. 25 days holiday + bank holidays with additional days added with length of service. Plus many more Our office is in London, by the Oxo Tower Our Commitment to DE&I At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potential. Visa Sponsorship: At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications. Working Policy: We have a hybrid policy that includes 2 days from our London office and 3 from home. If the role states it is either hybrid or remote candidates must be based within the UK.
About the Company SLG are a design-driven international beauty business with a global ambition. Our company designs, develops & globally scales incredible beauty brands. We are headquartered at Studio 19, our award-winning workspace, studios, and lab. It is a truly remarkable place of work based in the town centre of regency Cheltenham. We are excited to offer a fantastic opportunity to become part of our innovative, collaborative, and highly skilled R&D team. About the Role Key Objectives Manging technical packaging solutions through the design, development, testing and implementation stages of new product development activity, across multiple projects, achieving a balance of creative integrity, sustainability, quality, and cost effectiveness. Providing technical packaging expertise through all stages of the development process with the support of the Technical Packaging Manager. Working with third party agents, component suppliers and manufacturers to ensure the successful transition of NPD components and products into mass production. Support the implementation of SLGs Packaging Sustainability Strategy. Responsibilities Managing multiple projects within the context of a fast development cycle. Working closely with category and project teams to lead the packaging development for all allocated projects with a focus on technical function, profitability, sustainability, and meeting brand objectives. Working closely with packaging suppliers to understand their components, materials, and processes and how these can be managed to deliver a desired product concept. On allocated projects, ensuring all packaging components are risk assessed, tested as appropriate, comply with regulatory, legal and brand requirements and are fit for purpose. Managing technical relationships with suppliers to deliver products to critical time path. Keeping up to date with technological, regulatory and market activity in packaging (including sustainability). Assisting with the identification and application of innovative packaging solutions or technologies to deliver increased consumer benefit and/or increased profit. Provision of packaging documentation required for Product Information Files. Qualifications & Experience Requirements: Degree or equivalent in a science or technology-based discipline required. IoM3 Packaging Diploma or similar postgraduate technical packaging qualification would be advantageous. Proven experience as a packaging technologist required, ideally from within the Health & Beauty sector. Previous experience developing packaging with Far Eastern supply base would be desirable. Previous experience of carrying out packaging testing required; experience developing new test protocols would be advantageous. Required Skills Packaging Development Expertise - A solid understanding of packaging components, materials, and manufacturing processes. Problem Solving and Analytical Skills - Possesses strong problem-solving skills, using a clear, analytical approach to address complex technical challenges. Sustainability Knowledge - Possessing a sound understanding of the environmental impact of packaging materials and processes. Time and Project Management - Exhibits strong time and project management skills, capable of handling a fast-paced and dynamic environment. Commercial Awareness - Demonstrates a high level of commercial awareness, understanding the broader business implications of packaging decisions. Teamwork and Communication - Works effectively as part of a cross-functional team, demonstrating strong communication skills to convey complex technical concepts clearly.
Jun 18, 2025
Full time
About the Company SLG are a design-driven international beauty business with a global ambition. Our company designs, develops & globally scales incredible beauty brands. We are headquartered at Studio 19, our award-winning workspace, studios, and lab. It is a truly remarkable place of work based in the town centre of regency Cheltenham. We are excited to offer a fantastic opportunity to become part of our innovative, collaborative, and highly skilled R&D team. About the Role Key Objectives Manging technical packaging solutions through the design, development, testing and implementation stages of new product development activity, across multiple projects, achieving a balance of creative integrity, sustainability, quality, and cost effectiveness. Providing technical packaging expertise through all stages of the development process with the support of the Technical Packaging Manager. Working with third party agents, component suppliers and manufacturers to ensure the successful transition of NPD components and products into mass production. Support the implementation of SLGs Packaging Sustainability Strategy. Responsibilities Managing multiple projects within the context of a fast development cycle. Working closely with category and project teams to lead the packaging development for all allocated projects with a focus on technical function, profitability, sustainability, and meeting brand objectives. Working closely with packaging suppliers to understand their components, materials, and processes and how these can be managed to deliver a desired product concept. On allocated projects, ensuring all packaging components are risk assessed, tested as appropriate, comply with regulatory, legal and brand requirements and are fit for purpose. Managing technical relationships with suppliers to deliver products to critical time path. Keeping up to date with technological, regulatory and market activity in packaging (including sustainability). Assisting with the identification and application of innovative packaging solutions or technologies to deliver increased consumer benefit and/or increased profit. Provision of packaging documentation required for Product Information Files. Qualifications & Experience Requirements: Degree or equivalent in a science or technology-based discipline required. IoM3 Packaging Diploma or similar postgraduate technical packaging qualification would be advantageous. Proven experience as a packaging technologist required, ideally from within the Health & Beauty sector. Previous experience developing packaging with Far Eastern supply base would be desirable. Previous experience of carrying out packaging testing required; experience developing new test protocols would be advantageous. Required Skills Packaging Development Expertise - A solid understanding of packaging components, materials, and manufacturing processes. Problem Solving and Analytical Skills - Possesses strong problem-solving skills, using a clear, analytical approach to address complex technical challenges. Sustainability Knowledge - Possessing a sound understanding of the environmental impact of packaging materials and processes. Time and Project Management - Exhibits strong time and project management skills, capable of handling a fast-paced and dynamic environment. Commercial Awareness - Demonstrates a high level of commercial awareness, understanding the broader business implications of packaging decisions. Teamwork and Communication - Works effectively as part of a cross-functional team, demonstrating strong communication skills to convey complex technical concepts clearly.
Youth Engagement Manager Edinburgh 21hrs V547 Reference Number: V547 Job Title: Youth Engagement Manager Location: St Thomas of Aquins RC High cxhool Edinburgh Contract Type: Fixed Term August 2025- June 2026 Hours: 21 hours Salary: £15,375 (FTE £25,625) DBS/PVG: PVG Job Family: 4 Start Date: Aug 2025 Interview Dates: tbc We reserve the right to close this vacancy early if we receive sufficient applications Volunteering Matters At Volunteering Matters, we believe in the power of volunteering to bring people together and build stronger, more connected communities across the UK. Whether it's tackling loneliness, boosting wellbeing, building confidence, or empowering young people to lead change we re here to help everyone thrive. We re a people-led, impact-driven national charity, rooted in local communities across five UK regions. Our Employee Volunteering Team also brings over 25 years experience in helping businesses make a real difference. It s a brilliant time to join us. We re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. Role Purpose Brighter futures works with pupils (aged 13-18), we offer disadvantaged pupils struggling to engage with the regular school curriculum the opportunity to undertake a volunteering placement as well as the option of having a mentor. We support and empower pupils to gain skills and confidence in a new environment within the wider community, promoting a sense of belonging, whilst extending horizons and aspirations. We are looking for a talented, dynamic, and compassionate Youth Engagement Manager to join our team in Edinburgh. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values. This role will be working in partnership with St Thomas of Aquins R.C High School, the member of staff will be expected to work within the school. Key Duties & Responsibilities To build relationships with secondary school pupils, particularly those on flexible timetables, who have complex and challenging barriers, acting in a non-judgemental way to support them through their Brighter Futures journey Consistently role modelling and displaying Volunteering Matters organisational values Deliver and develop the Brighter Futures Schools programme within in St Thomas of Aquins R.C High School, meeting ambitious targets and milestones, ensuring all young people engaged achieve positive outcome. Provide pre and post volunteering practical and emotional support to each pupil, helping to build their confidence and identify achievable goals as well support the pupil to complete awards and qualifications linked to their volunteering. Engaging with current charity partners, not for profit organisations and social enterprises and developing new ones in line with our Best Practice for under 18 s volunteering. Develop diverse, high quality and bespoke volunteer placements with third sector partners that reflect the needs and interests of pupils. Effective recruitment, selection, training, and ongoing support of a diverse pool of talented and dedicated volunteer mentors from a wide cross-section of the community To maintain Volunteering Matters standards around quality and effective Volunteer Management To manage all elements of a young person s experience, from referral to completion of their journey, including managing the match with their mentor. To manage the risk assessment, safeguarding, quality assurance and audit processes as appropriate Ensure monitoring, impact and evaluation information is collected and that Brighter Futures meets it s agreed targets, reporting format and schedule. Administration tasks including maintaining effective and accessible records, the use of Microsoft Office, Teams, Zoom and other software such as Canva (use to develop relevant promotional material and information) To work with the wider school to help develop our Volunteer Champions program with S5-S6 pupils, as well as promoting Youth Social Action within the school This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role. Skills / Knowledge Required Excellent knowledge & understanding of the life challenges and issues that young people face in Scottish society including an understanding of The Promise as well as understanding of trauma informed practice. An understanding of the Secondary education system in Scotland. An understanding of how to assess the needs of an individual using a person-centred approach Excellent written and verbal communication skills including being able to have strategic conversations with partners and stakeholders one minute, and talk to an anxious or unsure young people the next Excellent people skills with the ability to build professional, long-term relationships with various stakeholders, to influence and motivate others Excellent organisational skills including strong attention to detail, the ability to manage a busy workload, and prioritise effectively Excellent IT skills including the use of Office 365, Microsoft Teams and other software packages A creative approach to problem solving, an ability to work independently and use own initiative Ability to think on your feet, act quickly and respond to situations as well as demonstrate common sense and initiative The post holder should be non-judgemental, competent, conscientious and self-aware. Experience Required Experience working directly with young people, specifically those that have barriers or who face life challenges. Experience of working within a school or in partnership with one. Experience in all aspects of effective Volunteer Management (recruitment, training, support) Experience developing strong working relationships, with a range of internal and external stakeholders Experience of project management, achieving goals, managing a busy workload and working to deadlines Experience of measuring the impact of mentoring/volunteering, and understanding the results Understanding of and full commitment to Equality, Diversity, and Inclusion Qualifications Required Relevant experience and values alignment is more important for this role than specific qualifications. Location: A large part of your working week will be based at St Thomas of Aquins R.C High School or visiting our charity partner sites across the city. During school holidays you will have the opportunity to work from home. The postholder will require good internet access to enable remote working, and a suitable home office space. I.T. equipment and infrastructure will be supplied. PVG This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. We will support you to become a PVG member if you are not already. Having a conviction will not necessarily cause a bar to employment. Our Values & Way of Working: In all that we do, we embrace a philosophy of Freedom within a Framework and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. Diversity & Inclusion Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. Disability Confident & Reasonable Adjustments: We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Experience/Skills section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process. We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. Benefits Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications. GDPR Statement If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Jun 18, 2025
Full time
Youth Engagement Manager Edinburgh 21hrs V547 Reference Number: V547 Job Title: Youth Engagement Manager Location: St Thomas of Aquins RC High cxhool Edinburgh Contract Type: Fixed Term August 2025- June 2026 Hours: 21 hours Salary: £15,375 (FTE £25,625) DBS/PVG: PVG Job Family: 4 Start Date: Aug 2025 Interview Dates: tbc We reserve the right to close this vacancy early if we receive sufficient applications Volunteering Matters At Volunteering Matters, we believe in the power of volunteering to bring people together and build stronger, more connected communities across the UK. Whether it's tackling loneliness, boosting wellbeing, building confidence, or empowering young people to lead change we re here to help everyone thrive. We re a people-led, impact-driven national charity, rooted in local communities across five UK regions. Our Employee Volunteering Team also brings over 25 years experience in helping businesses make a real difference. It s a brilliant time to join us. We re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. Role Purpose Brighter futures works with pupils (aged 13-18), we offer disadvantaged pupils struggling to engage with the regular school curriculum the opportunity to undertake a volunteering placement as well as the option of having a mentor. We support and empower pupils to gain skills and confidence in a new environment within the wider community, promoting a sense of belonging, whilst extending horizons and aspirations. We are looking for a talented, dynamic, and compassionate Youth Engagement Manager to join our team in Edinburgh. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values. This role will be working in partnership with St Thomas of Aquins R.C High School, the member of staff will be expected to work within the school. Key Duties & Responsibilities To build relationships with secondary school pupils, particularly those on flexible timetables, who have complex and challenging barriers, acting in a non-judgemental way to support them through their Brighter Futures journey Consistently role modelling and displaying Volunteering Matters organisational values Deliver and develop the Brighter Futures Schools programme within in St Thomas of Aquins R.C High School, meeting ambitious targets and milestones, ensuring all young people engaged achieve positive outcome. Provide pre and post volunteering practical and emotional support to each pupil, helping to build their confidence and identify achievable goals as well support the pupil to complete awards and qualifications linked to their volunteering. Engaging with current charity partners, not for profit organisations and social enterprises and developing new ones in line with our Best Practice for under 18 s volunteering. Develop diverse, high quality and bespoke volunteer placements with third sector partners that reflect the needs and interests of pupils. Effective recruitment, selection, training, and ongoing support of a diverse pool of talented and dedicated volunteer mentors from a wide cross-section of the community To maintain Volunteering Matters standards around quality and effective Volunteer Management To manage all elements of a young person s experience, from referral to completion of their journey, including managing the match with their mentor. To manage the risk assessment, safeguarding, quality assurance and audit processes as appropriate Ensure monitoring, impact and evaluation information is collected and that Brighter Futures meets it s agreed targets, reporting format and schedule. Administration tasks including maintaining effective and accessible records, the use of Microsoft Office, Teams, Zoom and other software such as Canva (use to develop relevant promotional material and information) To work with the wider school to help develop our Volunteer Champions program with S5-S6 pupils, as well as promoting Youth Social Action within the school This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role. Skills / Knowledge Required Excellent knowledge & understanding of the life challenges and issues that young people face in Scottish society including an understanding of The Promise as well as understanding of trauma informed practice. An understanding of the Secondary education system in Scotland. An understanding of how to assess the needs of an individual using a person-centred approach Excellent written and verbal communication skills including being able to have strategic conversations with partners and stakeholders one minute, and talk to an anxious or unsure young people the next Excellent people skills with the ability to build professional, long-term relationships with various stakeholders, to influence and motivate others Excellent organisational skills including strong attention to detail, the ability to manage a busy workload, and prioritise effectively Excellent IT skills including the use of Office 365, Microsoft Teams and other software packages A creative approach to problem solving, an ability to work independently and use own initiative Ability to think on your feet, act quickly and respond to situations as well as demonstrate common sense and initiative The post holder should be non-judgemental, competent, conscientious and self-aware. Experience Required Experience working directly with young people, specifically those that have barriers or who face life challenges. Experience of working within a school or in partnership with one. Experience in all aspects of effective Volunteer Management (recruitment, training, support) Experience developing strong working relationships, with a range of internal and external stakeholders Experience of project management, achieving goals, managing a busy workload and working to deadlines Experience of measuring the impact of mentoring/volunteering, and understanding the results Understanding of and full commitment to Equality, Diversity, and Inclusion Qualifications Required Relevant experience and values alignment is more important for this role than specific qualifications. Location: A large part of your working week will be based at St Thomas of Aquins R.C High School or visiting our charity partner sites across the city. During school holidays you will have the opportunity to work from home. The postholder will require good internet access to enable remote working, and a suitable home office space. I.T. equipment and infrastructure will be supplied. PVG This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. We will support you to become a PVG member if you are not already. Having a conviction will not necessarily cause a bar to employment. Our Values & Way of Working: In all that we do, we embrace a philosophy of Freedom within a Framework and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. Diversity & Inclusion Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. Disability Confident & Reasonable Adjustments: We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Experience/Skills section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process. We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. Benefits Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications. GDPR Statement If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Head of APAC Partner Marketing, Prime Video Device Partnerships Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of content - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. Amazon is seeking a dynamic, innovative, and self-directed Head of Prime Video Partner Marketing, APAC to help drive acquisition and engagement for Prime Video through third party devices. If you have a passion for content and are an expert at developing partner value propositions - then we're looking for you. As the Head of Prime Video Partner Marketing, APAC, you will be responsible for managing the strategic plan, P&L, and marketing operations for MVPD partnerships, exploring new and emerging business models, driving acquisition and engagement opportunities, and delivering innovation to improve the customer experience. You will lead a team of partner marketing managers responsible for developing the strategy and execution of regional and global marketing initiatives that leverage our third party distribution partnerships to drive promotion and awareness of Amazon Originals, create run of business partner marketing materials for partners for use in combination with their marketing efforts, and conceive of ad hoc programs that will maximize acquisition and engagement of Prime Video customers through partner channels. This position offers an unparalleled opportunity to leverage your creative skill and commercial understanding of the streaming (OTT) industry, consumer electronics and media industries inside one of the world's leading technology companies while experiencing the excitement and growth of the streaming media revolution. You will work with a cross-functional team that includes product, business development, tech, finance, PR, merchandising, and regional marketing teams to define, develop, and execute innovative marketing strategies. The ideal candidate is a proven collaborator across multiple stakeholders with strong analytical skills. This is an incredible opportunity to own the partner strategy that is changing how customers are watching content. Key job responsibilities Set the strategic direction for APAC partner marketing that optimizes for long-term success, focusing on customer and partner experience, brand health, acquisition, engagement, and business growth Track, measure, and analyze the performance of MVPD partners and marketing campaigns, and report results to BD, regional and marketing leadership Ensure critical programs remain visible to stakeholders and diving deep, where required, to learn about each stakeholder's perspectives and challenges, while maintaining a think big vantage point at all times. Make trade-offs: business opportunity vs. resources vs. long term results. Understand and communicate risks and identifies growth opportunities for the team Lead the team to test, develop and share best practices in partner marketing campaigns across multiple channels and geographies. Actively mentor and develop others Please submit resumes in English BASIC QUALIFICATIONS English fluency (written and verbal) Extensive years of professional experience in marketing or marketing research Proven experience hiring and coaching high-performance marketing teams Building, executing and scaling cross-functional marketing programs Ability to influence executive decision makers and drive alignment with cross-functional teams including product, marketing operations, finance, PR and legal Experience using data and metrics to measure impact and determine improvements Experience presenting metrics and progress to goal to senior leadership Exceptional verbal and written communication skills, as well as the ability to work effectively across internal and external teams Strong writing and communication skills PREFERRED QUALIFICATIONS Japanese fluency (written and verbal) MBA and extensive experience in product/digital marketing, and/or partner marketing Strong organizational planning and development skills in ambiguous environments Conduct business and financial analysis, including forecasting, monitoring, and reporting Superior analytical and quantitative skills, including ability to identify and solve ambiguous problems An entrepreneurial drive, proven ability to influence others Experience in the entertainment industry, preferably OTT streaming Track record of performance excellence Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: October 11, 2024 (Updated 7 days ago) Posted: October 23, 2024 (Updated 16 days ago) Posted: April 16, 2025 (Updated 19 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jun 18, 2025
Full time
Head of APAC Partner Marketing, Prime Video Device Partnerships Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of content - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. Amazon is seeking a dynamic, innovative, and self-directed Head of Prime Video Partner Marketing, APAC to help drive acquisition and engagement for Prime Video through third party devices. If you have a passion for content and are an expert at developing partner value propositions - then we're looking for you. As the Head of Prime Video Partner Marketing, APAC, you will be responsible for managing the strategic plan, P&L, and marketing operations for MVPD partnerships, exploring new and emerging business models, driving acquisition and engagement opportunities, and delivering innovation to improve the customer experience. You will lead a team of partner marketing managers responsible for developing the strategy and execution of regional and global marketing initiatives that leverage our third party distribution partnerships to drive promotion and awareness of Amazon Originals, create run of business partner marketing materials for partners for use in combination with their marketing efforts, and conceive of ad hoc programs that will maximize acquisition and engagement of Prime Video customers through partner channels. This position offers an unparalleled opportunity to leverage your creative skill and commercial understanding of the streaming (OTT) industry, consumer electronics and media industries inside one of the world's leading technology companies while experiencing the excitement and growth of the streaming media revolution. You will work with a cross-functional team that includes product, business development, tech, finance, PR, merchandising, and regional marketing teams to define, develop, and execute innovative marketing strategies. The ideal candidate is a proven collaborator across multiple stakeholders with strong analytical skills. This is an incredible opportunity to own the partner strategy that is changing how customers are watching content. Key job responsibilities Set the strategic direction for APAC partner marketing that optimizes for long-term success, focusing on customer and partner experience, brand health, acquisition, engagement, and business growth Track, measure, and analyze the performance of MVPD partners and marketing campaigns, and report results to BD, regional and marketing leadership Ensure critical programs remain visible to stakeholders and diving deep, where required, to learn about each stakeholder's perspectives and challenges, while maintaining a think big vantage point at all times. Make trade-offs: business opportunity vs. resources vs. long term results. Understand and communicate risks and identifies growth opportunities for the team Lead the team to test, develop and share best practices in partner marketing campaigns across multiple channels and geographies. Actively mentor and develop others Please submit resumes in English BASIC QUALIFICATIONS English fluency (written and verbal) Extensive years of professional experience in marketing or marketing research Proven experience hiring and coaching high-performance marketing teams Building, executing and scaling cross-functional marketing programs Ability to influence executive decision makers and drive alignment with cross-functional teams including product, marketing operations, finance, PR and legal Experience using data and metrics to measure impact and determine improvements Experience presenting metrics and progress to goal to senior leadership Exceptional verbal and written communication skills, as well as the ability to work effectively across internal and external teams Strong writing and communication skills PREFERRED QUALIFICATIONS Japanese fluency (written and verbal) MBA and extensive experience in product/digital marketing, and/or partner marketing Strong organizational planning and development skills in ambiguous environments Conduct business and financial analysis, including forecasting, monitoring, and reporting Superior analytical and quantitative skills, including ability to identify and solve ambiguous problems An entrepreneurial drive, proven ability to influence others Experience in the entertainment industry, preferably OTT streaming Track record of performance excellence Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: October 11, 2024 (Updated 7 days ago) Posted: October 23, 2024 (Updated 16 days ago) Posted: April 16, 2025 (Updated 19 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Finance and ERP Product Manager Help shape the UK's net zero future Are you passionate about fighting climate change and delivering meaningful impact at scale? At Salix, you will empower UK public sector organisations to meet their ambitious net zero targets through smarter funding and technology. We support councils, schools, hospitals and universities to improve energy efficiency, tackle fuel poverty, and build better places to live and work. With over £3.3bn of funding administered and 1.2m tonnes of CO saved annually, our work matters. Salix seeks an experienced product manager to ensure our Oracle NetSuite finance and ERP systems deliver maximum value across the organisation. You will act as the vital bridge between our users and the technology team, refining products to meet evolving business needs. Your impact will be broad-from managing the finance/ERP product lifecycle to supporting colleagues and resolving issues. You'll drive strategic product roadmaps, promote innovation, and champion user adoption. Working with delivery teams, stakeholders, and executive leaders, you'll enable Salix to operate smoothly and efficiently as we accelerate the transition to net zero. What you'll do Lead the adoption and evolution of our finance and ERP platform (Oracle NetSuite) Manage the entire product lifecycle from design and development to updates and retirement Respond to user needs, troubleshoot issues, own the product backlog, and develop clear roadmaps Collaborate with delivery teams, third-party suppliers and internal stakeholders to ensure successful service acceptance and deployment Build and maintain relationships across the business, acting as a key contact for finance/ERP product innovation Deliver group and 1-to-1 staff support, using a range of techniques to grow user skills and confidence Maintain strong governance and system controls, mitigate risk, and support business continuity planning What you bring- You're a skilled finance/ERP product manager with: At least 5 years' hands-on experience working with and improving finance/ERP platforms At least 1 year collaborating with technology teams Strong understanding of system lifecycles, application support, and stakeholder management (SFIA Level 4) Experience working with executive-level stakeholders and external suppliers Excellent written, verbal and presentation skills Sharp organisational skills and the ability to juggle multiple priorities A passion for inclusive, professional service delivery and motivating others You care about making a difference. You advocate for IT best practice and believe technology can support climate action. What We Offer 28 days annual leave. Contributory pension scheme. Cycle-to-work scheme. Public transport support. Access to an Employee Assistance Program. Supported training and development budget. Salix encourages applications from people of all backgrounds and are committed to creating a diverse and inclusive organisation where different perspectives are valued. To monitor our processes, all applicants are asked to complete a diversity and equality form via the link provided here:
Jun 18, 2025
Full time
Finance and ERP Product Manager Help shape the UK's net zero future Are you passionate about fighting climate change and delivering meaningful impact at scale? At Salix, you will empower UK public sector organisations to meet their ambitious net zero targets through smarter funding and technology. We support councils, schools, hospitals and universities to improve energy efficiency, tackle fuel poverty, and build better places to live and work. With over £3.3bn of funding administered and 1.2m tonnes of CO saved annually, our work matters. Salix seeks an experienced product manager to ensure our Oracle NetSuite finance and ERP systems deliver maximum value across the organisation. You will act as the vital bridge between our users and the technology team, refining products to meet evolving business needs. Your impact will be broad-from managing the finance/ERP product lifecycle to supporting colleagues and resolving issues. You'll drive strategic product roadmaps, promote innovation, and champion user adoption. Working with delivery teams, stakeholders, and executive leaders, you'll enable Salix to operate smoothly and efficiently as we accelerate the transition to net zero. What you'll do Lead the adoption and evolution of our finance and ERP platform (Oracle NetSuite) Manage the entire product lifecycle from design and development to updates and retirement Respond to user needs, troubleshoot issues, own the product backlog, and develop clear roadmaps Collaborate with delivery teams, third-party suppliers and internal stakeholders to ensure successful service acceptance and deployment Build and maintain relationships across the business, acting as a key contact for finance/ERP product innovation Deliver group and 1-to-1 staff support, using a range of techniques to grow user skills and confidence Maintain strong governance and system controls, mitigate risk, and support business continuity planning What you bring- You're a skilled finance/ERP product manager with: At least 5 years' hands-on experience working with and improving finance/ERP platforms At least 1 year collaborating with technology teams Strong understanding of system lifecycles, application support, and stakeholder management (SFIA Level 4) Experience working with executive-level stakeholders and external suppliers Excellent written, verbal and presentation skills Sharp organisational skills and the ability to juggle multiple priorities A passion for inclusive, professional service delivery and motivating others You care about making a difference. You advocate for IT best practice and believe technology can support climate action. What We Offer 28 days annual leave. Contributory pension scheme. Cycle-to-work scheme. Public transport support. Access to an Employee Assistance Program. Supported training and development budget. Salix encourages applications from people of all backgrounds and are committed to creating a diverse and inclusive organisation where different perspectives are valued. To monitor our processes, all applicants are asked to complete a diversity and equality form via the link provided here:
Job Title: Maintenance Operative Location: West London Salary: £31,000 Job Type: Full-time A well-established residential development is seeking a reliable and skilled Maintenance Operative to join their on-site team. Reporting to the Maintenance and Development Managers, the successful candidate will be responsible for carrying out a wide range of maintenance duties, ensuring the property remains safe, functional, and well-presented. Key Responsibilities: Perform general maintenance tasks including electrical, plumbing, carpentry, and decorating. Conduct routine testing and inspections (e.g., fire alarms, emergency lighting, smoke vents). Record all maintenance and compliance checks accurately. Supervise third-party contractors and ensure safe working practices. Maintain tools and equipment in line with safety regulations. Support risk management activities, including water hygiene and fire safety compliance. Assist with cleaning, refuse handling, and general upkeep of communal areas. Ideal Candidate: Hands-on experience in property maintenance roles. Sound understanding of health & safety procedures and risk assessments. Ability to work independently and use initiative when needed. Basic IT skills and clear communication, both verbal and written. Relevant trade qualifications or certifications (advantageous but not essential). This is an excellent opportunity for a proactive individual looking to play a key role in maintaining a high-quality residential environment.
Jun 18, 2025
Full time
Job Title: Maintenance Operative Location: West London Salary: £31,000 Job Type: Full-time A well-established residential development is seeking a reliable and skilled Maintenance Operative to join their on-site team. Reporting to the Maintenance and Development Managers, the successful candidate will be responsible for carrying out a wide range of maintenance duties, ensuring the property remains safe, functional, and well-presented. Key Responsibilities: Perform general maintenance tasks including electrical, plumbing, carpentry, and decorating. Conduct routine testing and inspections (e.g., fire alarms, emergency lighting, smoke vents). Record all maintenance and compliance checks accurately. Supervise third-party contractors and ensure safe working practices. Maintain tools and equipment in line with safety regulations. Support risk management activities, including water hygiene and fire safety compliance. Assist with cleaning, refuse handling, and general upkeep of communal areas. Ideal Candidate: Hands-on experience in property maintenance roles. Sound understanding of health & safety procedures and risk assessments. Ability to work independently and use initiative when needed. Basic IT skills and clear communication, both verbal and written. Relevant trade qualifications or certifications (advantageous but not essential). This is an excellent opportunity for a proactive individual looking to play a key role in maintaining a high-quality residential environment.
Amazon never asks for fees or deposits in any form during recruitment process. Please click here to learn more and safeguard yourself from potential frauds RME manager III will be leading Reliability Maintenance Engineering function for one cluster. Cluster is the mix of building type FC, SC, GSF. AMZL and AMXL in the region. They will report to Regional RME head. Cluster Manager will be responsible for all building's operations facilities planning, and for managing our 3rd party service providers for maintenance and facilities services etc. This role will be based out of north India. Right candidate for this role will be capable of overseeing facilities/programs with limited information or times when business problems or program strategy may not be defined. Delivers on facility and reliability functions autonomously. Leads local and/or global initiatives within RME. Collaborates with multiple teams and stake holders, influences their roadmap/priorities. Contributes to developing internal and external Facilities community forward in complex situations. Manages meetings effectively and drives detailed discussions. Is clear and concise in verbal and written communication (e.g., status reports, metrics reports, business requirements, responsibility matrix, reporting governance, branding collaterals, PR/FAQ, narratives, planning & budgeting). Able to communicate process and policy impact to internal customers. Trusted to present decisions to leaders effectively. Achieve high-level alignment with internal and external stakeholders. Drives continuous process improvement, to create sustainable and repeatable processes. Leverages experience and analytics to identify gaps within facilities/program(s). Key job responsibilities Key Roles & Responsibilities are as below: • Drive reliability and maintenance engineering program for a set of buildings or clusters, including base building MEP systems, building 5S, industrial automation systems. • Drive continuous improvement, CBM (condition based maintenance/monitoring), OEE ( overall equipment effectiveness). • Drive energy efficiency, sustainability and water efficiency programs for cluster of buildings. • They will be people manager and responsible for people development, growth and performance management. • Develop and improve maintenance programs and policies for electrical systems at warehouse locations, including audits of existing programs in compliance with local codes and global standards • Partner with Risk Management and other key stakeholders in changes to the electrical system maintenance programs, aligning with compliance requirements as applicable, including system inspections and testing • Perform detailed calculations to establish standards and specifications of building utilities and MHE and automation systems. • Inspect installations and observe operations to ensure compliance with design and equipment specifications and safety standards. • Use computer-assisted engineering software to perform engineering tasks. • Support operations, construction, and other relevant departments with product development and testing • Audit electrical system maintenance practices globally to identify deviations and corrective actions. • Monitor trends in electrical system maintenance reports, and escalate as necessary to drive improvements to maintenance activities, or immediate corrective actions to electrical systems. • Support training and start-up of electrical system maintenance and impairment programs at new operations locations. • Develop and improve installation, commissioning, and inspection processes, including audit practices, related to electrical systems. • Partner with Internal Audit, Risk Management, Safety, and/or Real Estate to review internal and external audit findings related to electrical and related risks, including building authority audits, insurance audits, and similar. • As a Cluster Manager, they oversee equipment maintenance operations including trolleys, conveyors, workstations, labeling machines, PLC control systems, and electrical systems while leading a team of third-party technicians. They develop and implement preventive maintenance routines and vendor AMCs with appropriate service levels for all equipment. Working closely with the Procurement Team, They ensure timely acquisition of necessary materials and establish systems for spare part identification and inventory management. • Provide detailed analysis on equipment performance and availability while managing daily equipment issues alongside Operations teams. This includes setting priorities and coordinating maintenance activities with my technical team. My role involves managing maintenance technicians and third-party facilities service providers, which includes goal-setting, prioritization, staff planning, and training to meet service level requirements. • Safety is paramount in amazon, to ensure compliance with Amazon Safety Policy and collaborate with the Safety team on continuous improvement initiatives. They maintain building housekeeping standards in accordance with 5S methodology • Provide support to the Engineering team during new equipment installations, improvement projects. A day in the life Lead highly experienced "Reliability and Maintenance Engineering" Team at one of the automated fulfillment center at amazon in North India. Working customer backwards and ensuring highest uptime of automation and base building assets at FC. About the team North RME team is carved out of the best engineering professionals in the field of automation and facilities. They are excited about innovations and always work customer backwards. BASIC QUALIFICATIONS - Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent - 9+ years of facilities management, office management, corporate administrative services, or hospitality management experience, or Bachelor's degree - Bachelor's degree, or 2+ years of Amazon experience PREFERRED QUALIFICATIONS - Experience in design review process to incorporate electrical, mechanical, automation controls solutions to drive equipment reliability and standards - Experience in automated conveyors systems and controls, electrical and electronic principles, blueprint and electrical schematic reading, CMMS programs, preventive maintenance procedures, industrial electrical, industrial controls , industrial electronics Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 13, 2025 (Updated 2 days ago) Posted: May 22, 2025 (Updated 3 days ago) Posted: May 21, 2025 (Updated 3 days ago) Posted: May 14, 2025 (Updated 4 days ago) Posted: May 16, 2025 (Updated 9 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jun 18, 2025
Full time
Amazon never asks for fees or deposits in any form during recruitment process. Please click here to learn more and safeguard yourself from potential frauds RME manager III will be leading Reliability Maintenance Engineering function for one cluster. Cluster is the mix of building type FC, SC, GSF. AMZL and AMXL in the region. They will report to Regional RME head. Cluster Manager will be responsible for all building's operations facilities planning, and for managing our 3rd party service providers for maintenance and facilities services etc. This role will be based out of north India. Right candidate for this role will be capable of overseeing facilities/programs with limited information or times when business problems or program strategy may not be defined. Delivers on facility and reliability functions autonomously. Leads local and/or global initiatives within RME. Collaborates with multiple teams and stake holders, influences their roadmap/priorities. Contributes to developing internal and external Facilities community forward in complex situations. Manages meetings effectively and drives detailed discussions. Is clear and concise in verbal and written communication (e.g., status reports, metrics reports, business requirements, responsibility matrix, reporting governance, branding collaterals, PR/FAQ, narratives, planning & budgeting). Able to communicate process and policy impact to internal customers. Trusted to present decisions to leaders effectively. Achieve high-level alignment with internal and external stakeholders. Drives continuous process improvement, to create sustainable and repeatable processes. Leverages experience and analytics to identify gaps within facilities/program(s). Key job responsibilities Key Roles & Responsibilities are as below: • Drive reliability and maintenance engineering program for a set of buildings or clusters, including base building MEP systems, building 5S, industrial automation systems. • Drive continuous improvement, CBM (condition based maintenance/monitoring), OEE ( overall equipment effectiveness). • Drive energy efficiency, sustainability and water efficiency programs for cluster of buildings. • They will be people manager and responsible for people development, growth and performance management. • Develop and improve maintenance programs and policies for electrical systems at warehouse locations, including audits of existing programs in compliance with local codes and global standards • Partner with Risk Management and other key stakeholders in changes to the electrical system maintenance programs, aligning with compliance requirements as applicable, including system inspections and testing • Perform detailed calculations to establish standards and specifications of building utilities and MHE and automation systems. • Inspect installations and observe operations to ensure compliance with design and equipment specifications and safety standards. • Use computer-assisted engineering software to perform engineering tasks. • Support operations, construction, and other relevant departments with product development and testing • Audit electrical system maintenance practices globally to identify deviations and corrective actions. • Monitor trends in electrical system maintenance reports, and escalate as necessary to drive improvements to maintenance activities, or immediate corrective actions to electrical systems. • Support training and start-up of electrical system maintenance and impairment programs at new operations locations. • Develop and improve installation, commissioning, and inspection processes, including audit practices, related to electrical systems. • Partner with Internal Audit, Risk Management, Safety, and/or Real Estate to review internal and external audit findings related to electrical and related risks, including building authority audits, insurance audits, and similar. • As a Cluster Manager, they oversee equipment maintenance operations including trolleys, conveyors, workstations, labeling machines, PLC control systems, and electrical systems while leading a team of third-party technicians. They develop and implement preventive maintenance routines and vendor AMCs with appropriate service levels for all equipment. Working closely with the Procurement Team, They ensure timely acquisition of necessary materials and establish systems for spare part identification and inventory management. • Provide detailed analysis on equipment performance and availability while managing daily equipment issues alongside Operations teams. This includes setting priorities and coordinating maintenance activities with my technical team. My role involves managing maintenance technicians and third-party facilities service providers, which includes goal-setting, prioritization, staff planning, and training to meet service level requirements. • Safety is paramount in amazon, to ensure compliance with Amazon Safety Policy and collaborate with the Safety team on continuous improvement initiatives. They maintain building housekeeping standards in accordance with 5S methodology • Provide support to the Engineering team during new equipment installations, improvement projects. A day in the life Lead highly experienced "Reliability and Maintenance Engineering" Team at one of the automated fulfillment center at amazon in North India. Working customer backwards and ensuring highest uptime of automation and base building assets at FC. About the team North RME team is carved out of the best engineering professionals in the field of automation and facilities. They are excited about innovations and always work customer backwards. BASIC QUALIFICATIONS - Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent - 9+ years of facilities management, office management, corporate administrative services, or hospitality management experience, or Bachelor's degree - Bachelor's degree, or 2+ years of Amazon experience PREFERRED QUALIFICATIONS - Experience in design review process to incorporate electrical, mechanical, automation controls solutions to drive equipment reliability and standards - Experience in automated conveyors systems and controls, electrical and electronic principles, blueprint and electrical schematic reading, CMMS programs, preventive maintenance procedures, industrial electrical, industrial controls , industrial electronics Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 13, 2025 (Updated 2 days ago) Posted: May 22, 2025 (Updated 3 days ago) Posted: May 21, 2025 (Updated 3 days ago) Posted: May 14, 2025 (Updated 4 days ago) Posted: May 16, 2025 (Updated 9 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number with the subject line: "Application Support Request". Role: Regional Manager Job Type: Permanent Location: United Kingdom Are you ready to utilise your experience in IT solutions for Utility industry? We have the perfect role for you as a Regional Manager. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We don't just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more opportunities to make an impact that matters, through challenging projects which demand ambitious innovation. The Role As a Regional Manager, you will be responsible for Maintaining Customer satisfaction, meeting delivery commitments and business growth. In this role you will have the opportunity to work with Utilities domain software products OEM and their end customers. For this role you should be able to be part of an on-call rotation for after business hour customer calls and able to travel to customer sites. Key Responsibilities: • Customer satisfaction and engagement lead. • Managing multiple customers in Utilities domain. • People Management for the region - financial performance and cost management. • Collaboration and Regional partnership. • Delivery and Risk management and adhere to all Quality processes. • Achieve operational excellence and resource management and deliver excellent customer experience. • Develop and Implement Regional Strategies: Create and execute regional business plans, Strategic plan aligned with the organization's global objectives. • Stakeholder Engagement: Build and maintain relationships with key stakeholders, including regional leaders, customers, partners, and internal teams. • Team Leadership: Lead and manage a team of professionals cutting across Services, Support and Engineering WS, providing guidance, coaching, and development opportunities. • Performance Monitoring: Track and analyze regional performance metrics, identifying areas for improvement and implementing corrective actions. • Communication: Serve as a liaison between regional teams, global HQ for Utilities, and external stakeholders, ensuring effective communication and issue resolution. Your Profile: Key skills/knowledge/experience: • Professional experience in Utilities Grid Software (EMS, ADMS, DERMS, Grid Automation) , business development, marketing, or a related field, with a focus on regional leadership. • Excellent communication, leadership, and strategic planning skills, with the ability to work in a fast-paced environment. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is 'Inclusion without Exception'. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes. You'll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: "Adjustment Request" or call TCS London Office / to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.
Jun 18, 2025
Full time
If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number with the subject line: "Application Support Request". Role: Regional Manager Job Type: Permanent Location: United Kingdom Are you ready to utilise your experience in IT solutions for Utility industry? We have the perfect role for you as a Regional Manager. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We don't just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more opportunities to make an impact that matters, through challenging projects which demand ambitious innovation. The Role As a Regional Manager, you will be responsible for Maintaining Customer satisfaction, meeting delivery commitments and business growth. In this role you will have the opportunity to work with Utilities domain software products OEM and their end customers. For this role you should be able to be part of an on-call rotation for after business hour customer calls and able to travel to customer sites. Key Responsibilities: • Customer satisfaction and engagement lead. • Managing multiple customers in Utilities domain. • People Management for the region - financial performance and cost management. • Collaboration and Regional partnership. • Delivery and Risk management and adhere to all Quality processes. • Achieve operational excellence and resource management and deliver excellent customer experience. • Develop and Implement Regional Strategies: Create and execute regional business plans, Strategic plan aligned with the organization's global objectives. • Stakeholder Engagement: Build and maintain relationships with key stakeholders, including regional leaders, customers, partners, and internal teams. • Team Leadership: Lead and manage a team of professionals cutting across Services, Support and Engineering WS, providing guidance, coaching, and development opportunities. • Performance Monitoring: Track and analyze regional performance metrics, identifying areas for improvement and implementing corrective actions. • Communication: Serve as a liaison between regional teams, global HQ for Utilities, and external stakeholders, ensuring effective communication and issue resolution. Your Profile: Key skills/knowledge/experience: • Professional experience in Utilities Grid Software (EMS, ADMS, DERMS, Grid Automation) , business development, marketing, or a related field, with a focus on regional leadership. • Excellent communication, leadership, and strategic planning skills, with the ability to work in a fast-paced environment. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is 'Inclusion without Exception'. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes. You'll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: "Adjustment Request" or call TCS London Office / to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.
Programme Lead - Stock & Ordering Services Transformation (Contract) Overall Ambition Lead the delivery of a business-critical transformation programme focused on modernising our Stock & Ordering capabilities. Co-ordinate and drive execution across multiple product, technology, and operational teams to ensure successful delivery of complex, integrated systems at scale. The Stock & Ordering Services Programme This is a high-impact, multi-million-pound initiative at the heart of our Supply Chain and Finance operations. The programme spans core capabilities including Stock Management, Ordering, Receipting, Invoice Reconciliation, Ingredient and SKU Master Data, and Digital Transformation of our stock management tooling. As Programme Lead, you'll be accountable for shaping and driving this transformation-managing domain teams, stakeholders, and suppliers to realise strategic outcomes and long-term value. Key Responsibilities Programme Leadership: Define the delivery structure and ways of working to ensure value is delivered quickly, efficiently, and sustainably. Own the programme's roadmap, outcomes, and success metrics. Stakeholder & Team Management: Build strong relationships across Technology, Product, Supply Chain, Finance, and Restaurant Operations. Align priorities, resolve conflict, remove blockers, and maintain momentum. Delivery Execution: Lead multiple cross-functional domain teams and third-party partners to deliver end-to-end solutions. Maintain visibility of delivery health, ensuring on-time and on-budget execution. Commercial Management: Own the programme budget, track actuals and forecasts, and manage supplier performance. Ensure contracts are structured to support accountability and value realisation. Risk & Dependency Management: Proactively manage cross-team and cross-programme risks, assumptions, and dependencies. Embed governance, escalation routes, and contingency planning. Agile Enablement & Delivery Best Practice: Champion agile delivery across the programme. Promote lean thinking, iterative delivery, and high-quality outputs. Embed metrics, retrospectives, and a continuous improvement mindset. Roadmap & Prioritisation: Work closely with Product Managers and SMEs to define and refine the strategic roadmap, ensuring a laser focus on value and feasibility. Vendor Collaboration: Manage third-party partners and system integrators to ensure effective delivery. Govern integration points, service levels, and collaboration practices. Leadership & Coaching: Provide guidance to product managers, delivery lead and senior team members. Support performance, unblock challenges, and foster a delivery-first culture. Skills & Experience • Proven experience leading large-scale technology programmes in complex environments • Strong understanding of digital transformation, particularly within stock, ordering, or supply chain domains • Expertise in agile delivery frameworks (Scrum, Kanban, SAFe) and experience embedding agile at scale • Understanding of data management concepts (e.g. master data, data quality, reconciliation) • Able to challenge and support engineering and product leads on delivery feasibility and estimates • Understanding of APIs, integration patterns, and data flows between systems • Familiarity with enterprise architecture (e.g. ERP, stock/order management platforms). and technical design governance. • Familiarity with cloud platforms (e.g. GCP, AWS, or Azure) • Ability to review and validate technical documentation and test plans • Demonstrated ability to manage £multi-million budgets and drive commercial outcomes • Experience delivering across distributed teams and third-party suppliers • Strong stakeholder engagement skills with C-Suite exposure • Comfortable navigating ambiguity and complexity to drive clear outcomes • Experience defining delivery governance, KPIs, and programme metrics • Practical knowledge of risk management, dependency tracking, and programme controls Why Join Us? As a Programme Lead at Nando's, you will be at the forefront of a critical digital transformation, shaping the future of how stock flows through our ecosystem. This is a fast-paced, outcomes-driven role with the opportunity to make a tangible impact across our 480-restaurant estate and central functions. If you thrive in complexity, enjoy solving delivery challenges, and are driven by business impact-we want to hear from you.
Jun 18, 2025
Full time
Programme Lead - Stock & Ordering Services Transformation (Contract) Overall Ambition Lead the delivery of a business-critical transformation programme focused on modernising our Stock & Ordering capabilities. Co-ordinate and drive execution across multiple product, technology, and operational teams to ensure successful delivery of complex, integrated systems at scale. The Stock & Ordering Services Programme This is a high-impact, multi-million-pound initiative at the heart of our Supply Chain and Finance operations. The programme spans core capabilities including Stock Management, Ordering, Receipting, Invoice Reconciliation, Ingredient and SKU Master Data, and Digital Transformation of our stock management tooling. As Programme Lead, you'll be accountable for shaping and driving this transformation-managing domain teams, stakeholders, and suppliers to realise strategic outcomes and long-term value. Key Responsibilities Programme Leadership: Define the delivery structure and ways of working to ensure value is delivered quickly, efficiently, and sustainably. Own the programme's roadmap, outcomes, and success metrics. Stakeholder & Team Management: Build strong relationships across Technology, Product, Supply Chain, Finance, and Restaurant Operations. Align priorities, resolve conflict, remove blockers, and maintain momentum. Delivery Execution: Lead multiple cross-functional domain teams and third-party partners to deliver end-to-end solutions. Maintain visibility of delivery health, ensuring on-time and on-budget execution. Commercial Management: Own the programme budget, track actuals and forecasts, and manage supplier performance. Ensure contracts are structured to support accountability and value realisation. Risk & Dependency Management: Proactively manage cross-team and cross-programme risks, assumptions, and dependencies. Embed governance, escalation routes, and contingency planning. Agile Enablement & Delivery Best Practice: Champion agile delivery across the programme. Promote lean thinking, iterative delivery, and high-quality outputs. Embed metrics, retrospectives, and a continuous improvement mindset. Roadmap & Prioritisation: Work closely with Product Managers and SMEs to define and refine the strategic roadmap, ensuring a laser focus on value and feasibility. Vendor Collaboration: Manage third-party partners and system integrators to ensure effective delivery. Govern integration points, service levels, and collaboration practices. Leadership & Coaching: Provide guidance to product managers, delivery lead and senior team members. Support performance, unblock challenges, and foster a delivery-first culture. Skills & Experience • Proven experience leading large-scale technology programmes in complex environments • Strong understanding of digital transformation, particularly within stock, ordering, or supply chain domains • Expertise in agile delivery frameworks (Scrum, Kanban, SAFe) and experience embedding agile at scale • Understanding of data management concepts (e.g. master data, data quality, reconciliation) • Able to challenge and support engineering and product leads on delivery feasibility and estimates • Understanding of APIs, integration patterns, and data flows between systems • Familiarity with enterprise architecture (e.g. ERP, stock/order management platforms). and technical design governance. • Familiarity with cloud platforms (e.g. GCP, AWS, or Azure) • Ability to review and validate technical documentation and test plans • Demonstrated ability to manage £multi-million budgets and drive commercial outcomes • Experience delivering across distributed teams and third-party suppliers • Strong stakeholder engagement skills with C-Suite exposure • Comfortable navigating ambiguity and complexity to drive clear outcomes • Experience defining delivery governance, KPIs, and programme metrics • Practical knowledge of risk management, dependency tracking, and programme controls Why Join Us? As a Programme Lead at Nando's, you will be at the forefront of a critical digital transformation, shaping the future of how stock flows through our ecosystem. This is a fast-paced, outcomes-driven role with the opportunity to make a tangible impact across our 480-restaurant estate and central functions. If you thrive in complexity, enjoy solving delivery challenges, and are driven by business impact-we want to hear from you.
Job Description - Director of Finance (HOT0BONG) Job Description Director of Finance ( Job Number: HOT0BONG ) Work Locations Work Locations : Waldorf Astoria Admiralty Arch London The Mall, London London SW1A2WH The Waldorf Astoria Admiralty Arch is looking for aDirector of Finance to form part of the pre-opening and leadership team for this brand-new luxury hotel set to open Spring 2026. This is a fantastic opportunity for an experienced Finance Leaderto support the opening of one of London's most anticipated hotels. This luxury hotel will be housed in the iconic Admiralty Arch, a Grade I listed building located at the end of The Mall, opposite Buckingham Palace. The project is a collaboration between Hilton and Reuben Brothers, who acquired the property in 2022. The hotel will feature 112 rooms and suites, including a two-bedroom VIP suite on the fourth-floor bridge with stunning views of Buckingham Palace and Trafalgar Square.Guests can also enjoy a rooftop terrace on the sixth floor and a ground-floor terrace overlooking St James's Park. The Waldorf Astoria London Admiralty Arch will offer world-class dining options with restaurants and bars helmed by renowned chefs, as well as a Spa and a 320-cover ballroom. This development aims to preserve the historical significance of Admiralty Arch while providing a luxurious experience for guests. The hotel will also include residential apartments and a private members' club, making it a versatile destination for both hotel guests and locals. With its prime location and commitment to luxury, the Waldorf Astoria London Admiralty Arch is poised to become a landmark destination in the heart of London. WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! A WORLD OF REWARDS Competitive salary + bonus Private healthcare allowance Free,healthyand high qualitymealswhen on duty Grow your Career Personal Developmentprogrammes designed to support you at every step of your career A chance to make a differencethrough our Corporate Responsibility programmes - Find out what and how we are doing ( ) Team Member Travel Program:discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Discounted dental and health cover High street discounts:with Perks at Work Holiday:33 daysincluding bank holidays (increasing yearly to up to 38 days) Modern and inclusiveTeam Member's areas The Director of Finance plays a critical role in overseeing and enhancing the financial performance of the hotel. This position serves as a key business partner to the General Manager, senior hotel management teams and business stakeholders contributing to strategic decision-making and ensuring alignment with business objectives. This role demands a strategic mindset, robust financial expertise, and deep knowledge of the hotel industry to maximize value creation, drive operational efficiency and effectiveness, and ensure sustainable profitability and ownership returns. The Director of Finance is also responsible for spearheading the financial strategy of the hotel, aligning it with company objectives, optimizing overall business performance, and fostering growth by providing financial analysis and insights to non-finance teams, enabling them to make informed commercial decisions. Primary Responsibilities Pre-opening Activities: Develop pre-opening budgets, including operating and capital expenditure plans by working closely with Finance and Brand openings team. Establish financial forecasts to ensure adequate funding for pre-opening activities. Oversee the setup of financial systems, including accounting software and reporting tools. Work closely with Compliance and Shared Services teams to establish internal controls and financial policies to ensure smooth operations post-opening. Review and approve pre-opening expenses and contracts. Provide regular updates on pre-opening financial performance and risks. Define training requirements and coordinate it with other relevant finance teams. Manage and ensure timely completion for all critical finance pre-opening tasks for successful opening of the hotel. Business partner with Hotel General Manager to ensure that informed commercial decisions are made during the business ramp-up phase including manning ramp-up. Build zero-based multi-year projection to ensure that commitments as per management/lease or other third party agreements are met. Financial Strategy: Work with key stakeholders to develop medium- and long-term strategies for achieving sustainable and maximised business returns. Collaborate with the hotel management team to develop annual operating and capital budgets, setting key financial objectives. Oversee balance-of- year forecasting, effectively managing risks and opportunities to optimise business returns. Performance Monitoring: Track and analyse key performance indicators (KPIs), including efficiency, profitability, guest experience, and other non-financial metrics, to achieve a strong balanced scorecard. Utilize variance analysis provided by the FP&A team to identify commercial reasons for variances and implement corrective action plans to address negative trends. Benchmark the hotel's performance against internal and external competitors, identifying opportunities for improvement. Evaluate financial performance using tools like Hotstats to assess competitiveness and create a strategic advantage. Compliance and contract oversight: Work closely with hotel management and the Accounting & Control team to ensure that the hotel maintains a strong culture of compliance and operates within Hilton policies and procedures. Ensure compliance with hotel management or lease agreements, addressing any risks with senior leadership. Manage vendor and operator contracts in alignment with Hilton's global policies, negotiating terms to maximize value in collaboration with Legal, Supply Management, and Engineering teams. Reporting and Presentations: Prepare detailed financial reports and presentations for ownership and leadership, with robust variance analysis and commentary. Facilitate monthly profit and loss (P&L) reviews and forecast meetings with department heads, developing actionable plans to enhance performance. Stakeholder Collaboration: Act as a trusted business partner to General Managers and senior hotel management, aligning operational priorities with strategic goals. Collaborate with FP&A, Accounting & Control, and Centre of Excellence teams to ensure seamless delivery of financial objectives. Capital Expenditure and ROI Initiatives: Lead the development of capital budgets, maintaining compliance with brand standards. Initiate and support return-on-investment projects, providing analytical insights to calculate payback periods and net present values (NPVs). Maintain capital expenditure tracker to ensure that spends are kept within control. Financial Modelling and Insights: Develop and implement advanced financial analysis tools, including value chain analysis, opportunity assessment, and cash flow forecasting, to support strategic decision-making. Educate non-finance teams on utilizing commercial finance tools for operational benefits. Cash Flow Management: Regularly update cash flow forecasts to ensure adequate working capital for hotel operations. Support discussions with asset managers and owners regarding working capital requirements. Team Development: Provide training in finance for non-finance teams, enhancing financial literacy and enabling informed decision-making across departments. Guide and coach operational Heads of Department (HODs), supported by the General Manager and Director of Operations, to develop HODs into autonomous business managers through structured mentorship. Project Management: Participate in key hotel and regional projects aimed at revenue generation and cost optimization, driving hotel profitability. Additional Support: Review month-end P&L results produced by the Centre of Excellence, ensuring financial accuracy before finalization. Assist Centre of Excellence and Accounting & Control teams during audits and with bad debt provisions. Who are we looking for? We seek a dynamic finance professional with at least five years of progressive senior leadership experience in hotel operations preferably within a luxury environment and a degree in Accounting, Finance, or Tourism Administration. Advanced qualifications such as ACA, ACCA, CIMA, or MBA are highly desirable. Key Attributes and Skills: Unconventional thinking and a willingness to challenge the status quo with innovative solutions. Comprehensive knowledge of the hotel industry, coupled with expertise in financial modelling, reporting systems, and performance tracking tools. Strong strategic thinking, problem-solving, and negotiation skills. Proficiency in stakeholder engagement and effective communication. Experience leveraging models, tools, and big data to drive results. Hands-on, result-oriented . click apply for full job details
Jun 18, 2025
Full time
Job Description - Director of Finance (HOT0BONG) Job Description Director of Finance ( Job Number: HOT0BONG ) Work Locations Work Locations : Waldorf Astoria Admiralty Arch London The Mall, London London SW1A2WH The Waldorf Astoria Admiralty Arch is looking for aDirector of Finance to form part of the pre-opening and leadership team for this brand-new luxury hotel set to open Spring 2026. This is a fantastic opportunity for an experienced Finance Leaderto support the opening of one of London's most anticipated hotels. This luxury hotel will be housed in the iconic Admiralty Arch, a Grade I listed building located at the end of The Mall, opposite Buckingham Palace. The project is a collaboration between Hilton and Reuben Brothers, who acquired the property in 2022. The hotel will feature 112 rooms and suites, including a two-bedroom VIP suite on the fourth-floor bridge with stunning views of Buckingham Palace and Trafalgar Square.Guests can also enjoy a rooftop terrace on the sixth floor and a ground-floor terrace overlooking St James's Park. The Waldorf Astoria London Admiralty Arch will offer world-class dining options with restaurants and bars helmed by renowned chefs, as well as a Spa and a 320-cover ballroom. This development aims to preserve the historical significance of Admiralty Arch while providing a luxurious experience for guests. The hotel will also include residential apartments and a private members' club, making it a versatile destination for both hotel guests and locals. With its prime location and commitment to luxury, the Waldorf Astoria London Admiralty Arch is poised to become a landmark destination in the heart of London. WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! A WORLD OF REWARDS Competitive salary + bonus Private healthcare allowance Free,healthyand high qualitymealswhen on duty Grow your Career Personal Developmentprogrammes designed to support you at every step of your career A chance to make a differencethrough our Corporate Responsibility programmes - Find out what and how we are doing ( ) Team Member Travel Program:discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Discounted dental and health cover High street discounts:with Perks at Work Holiday:33 daysincluding bank holidays (increasing yearly to up to 38 days) Modern and inclusiveTeam Member's areas The Director of Finance plays a critical role in overseeing and enhancing the financial performance of the hotel. This position serves as a key business partner to the General Manager, senior hotel management teams and business stakeholders contributing to strategic decision-making and ensuring alignment with business objectives. This role demands a strategic mindset, robust financial expertise, and deep knowledge of the hotel industry to maximize value creation, drive operational efficiency and effectiveness, and ensure sustainable profitability and ownership returns. The Director of Finance is also responsible for spearheading the financial strategy of the hotel, aligning it with company objectives, optimizing overall business performance, and fostering growth by providing financial analysis and insights to non-finance teams, enabling them to make informed commercial decisions. Primary Responsibilities Pre-opening Activities: Develop pre-opening budgets, including operating and capital expenditure plans by working closely with Finance and Brand openings team. Establish financial forecasts to ensure adequate funding for pre-opening activities. Oversee the setup of financial systems, including accounting software and reporting tools. Work closely with Compliance and Shared Services teams to establish internal controls and financial policies to ensure smooth operations post-opening. Review and approve pre-opening expenses and contracts. Provide regular updates on pre-opening financial performance and risks. Define training requirements and coordinate it with other relevant finance teams. Manage and ensure timely completion for all critical finance pre-opening tasks for successful opening of the hotel. Business partner with Hotel General Manager to ensure that informed commercial decisions are made during the business ramp-up phase including manning ramp-up. Build zero-based multi-year projection to ensure that commitments as per management/lease or other third party agreements are met. Financial Strategy: Work with key stakeholders to develop medium- and long-term strategies for achieving sustainable and maximised business returns. Collaborate with the hotel management team to develop annual operating and capital budgets, setting key financial objectives. Oversee balance-of- year forecasting, effectively managing risks and opportunities to optimise business returns. Performance Monitoring: Track and analyse key performance indicators (KPIs), including efficiency, profitability, guest experience, and other non-financial metrics, to achieve a strong balanced scorecard. Utilize variance analysis provided by the FP&A team to identify commercial reasons for variances and implement corrective action plans to address negative trends. Benchmark the hotel's performance against internal and external competitors, identifying opportunities for improvement. Evaluate financial performance using tools like Hotstats to assess competitiveness and create a strategic advantage. Compliance and contract oversight: Work closely with hotel management and the Accounting & Control team to ensure that the hotel maintains a strong culture of compliance and operates within Hilton policies and procedures. Ensure compliance with hotel management or lease agreements, addressing any risks with senior leadership. Manage vendor and operator contracts in alignment with Hilton's global policies, negotiating terms to maximize value in collaboration with Legal, Supply Management, and Engineering teams. Reporting and Presentations: Prepare detailed financial reports and presentations for ownership and leadership, with robust variance analysis and commentary. Facilitate monthly profit and loss (P&L) reviews and forecast meetings with department heads, developing actionable plans to enhance performance. Stakeholder Collaboration: Act as a trusted business partner to General Managers and senior hotel management, aligning operational priorities with strategic goals. Collaborate with FP&A, Accounting & Control, and Centre of Excellence teams to ensure seamless delivery of financial objectives. Capital Expenditure and ROI Initiatives: Lead the development of capital budgets, maintaining compliance with brand standards. Initiate and support return-on-investment projects, providing analytical insights to calculate payback periods and net present values (NPVs). Maintain capital expenditure tracker to ensure that spends are kept within control. Financial Modelling and Insights: Develop and implement advanced financial analysis tools, including value chain analysis, opportunity assessment, and cash flow forecasting, to support strategic decision-making. Educate non-finance teams on utilizing commercial finance tools for operational benefits. Cash Flow Management: Regularly update cash flow forecasts to ensure adequate working capital for hotel operations. Support discussions with asset managers and owners regarding working capital requirements. Team Development: Provide training in finance for non-finance teams, enhancing financial literacy and enabling informed decision-making across departments. Guide and coach operational Heads of Department (HODs), supported by the General Manager and Director of Operations, to develop HODs into autonomous business managers through structured mentorship. Project Management: Participate in key hotel and regional projects aimed at revenue generation and cost optimization, driving hotel profitability. Additional Support: Review month-end P&L results produced by the Centre of Excellence, ensuring financial accuracy before finalization. Assist Centre of Excellence and Accounting & Control teams during audits and with bad debt provisions. Who are we looking for? We seek a dynamic finance professional with at least five years of progressive senior leadership experience in hotel operations preferably within a luxury environment and a degree in Accounting, Finance, or Tourism Administration. Advanced qualifications such as ACA, ACCA, CIMA, or MBA are highly desirable. Key Attributes and Skills: Unconventional thinking and a willingness to challenge the status quo with innovative solutions. Comprehensive knowledge of the hotel industry, coupled with expertise in financial modelling, reporting systems, and performance tracking tools. Strong strategic thinking, problem-solving, and negotiation skills. Proficiency in stakeholder engagement and effective communication. Experience leveraging models, tools, and big data to drive results. Hands-on, result-oriented . click apply for full job details
Our client, a national tech leader in their sector, is seeking an experienced Change & Release Manager to join them on a permanent basis in London. You will be responsible for overseeing and managing changes to customer core business IT infrastructure, hardware, enterprise software applications, and hardware systems, including Zonal and Oracle, ensuring that changes are assessed, tested, approved, and implemented in a controlled manner. The role will involve a broad range of duties within Change Management, Release Management, Stakeholder Engagement, Risk & Compliance , and Third Party Management. Key Responsibilities will include: Act as the process owner for change management, ensuring adherence to ITIL best practices. Lead the assessment, analysis, development, documentation, and implementation of changes. Plan and schedule releases, ensuring alignment with business objectives and IT service continuity. Oversee the development and implementation of release packages, including risk assessment and rollback procedures. Work closely with service delivery managers and IT teams to ensure changes are recorded, evaluated, and implemented in a controlled manner. Promote awareness of structured change control processes. Evaluate risks to the integrity of the service environment inherent in proposed changes, including availability, performance, security, and compliance. Ensure governance is adhered to throughout the lifecycle of changes. Manage relationships with external vendors and partners who request changes to IT systems. Ensure third-party changes are assessed, documented, and implemented in line with internal change management processes. Ensure third-party adherence to SLAs and contractual obligations regarding change management. Experience, Skills & Qualification: Proven experience in Change and Release Management within an ITIL framework. Strong knowledge of IT infrastructure, enterprise applications, and POS systems (Zonal, Oracle) and Kitchen management Experience leading CAB meetings and managing change control processes. Ability to assess risks and implement mitigation strategies . Excellent communication and stakeholder management skills. Familiarity with release management tools and automation techniques . Desirable: ITIL v4 Certification Experience in enterprise IT environments Knowledge of agile and DevOps methodologies Salary & Benefits: Salary is negotiable dependant on experience. Private Medical Insurance delivered through BUPA. Pension scheme. 23 days holiday plus bank holidays. Remote / hybrid working. Life cover (4 x basic salary). Group income protection. Working in a bright, modern offices. Friendly, outgoing, and supportive team. Excellent reward & recognition scheme. Discounted gym membership.
Jun 18, 2025
Full time
Our client, a national tech leader in their sector, is seeking an experienced Change & Release Manager to join them on a permanent basis in London. You will be responsible for overseeing and managing changes to customer core business IT infrastructure, hardware, enterprise software applications, and hardware systems, including Zonal and Oracle, ensuring that changes are assessed, tested, approved, and implemented in a controlled manner. The role will involve a broad range of duties within Change Management, Release Management, Stakeholder Engagement, Risk & Compliance , and Third Party Management. Key Responsibilities will include: Act as the process owner for change management, ensuring adherence to ITIL best practices. Lead the assessment, analysis, development, documentation, and implementation of changes. Plan and schedule releases, ensuring alignment with business objectives and IT service continuity. Oversee the development and implementation of release packages, including risk assessment and rollback procedures. Work closely with service delivery managers and IT teams to ensure changes are recorded, evaluated, and implemented in a controlled manner. Promote awareness of structured change control processes. Evaluate risks to the integrity of the service environment inherent in proposed changes, including availability, performance, security, and compliance. Ensure governance is adhered to throughout the lifecycle of changes. Manage relationships with external vendors and partners who request changes to IT systems. Ensure third-party changes are assessed, documented, and implemented in line with internal change management processes. Ensure third-party adherence to SLAs and contractual obligations regarding change management. Experience, Skills & Qualification: Proven experience in Change and Release Management within an ITIL framework. Strong knowledge of IT infrastructure, enterprise applications, and POS systems (Zonal, Oracle) and Kitchen management Experience leading CAB meetings and managing change control processes. Ability to assess risks and implement mitigation strategies . Excellent communication and stakeholder management skills. Familiarity with release management tools and automation techniques . Desirable: ITIL v4 Certification Experience in enterprise IT environments Knowledge of agile and DevOps methodologies Salary & Benefits: Salary is negotiable dependant on experience. Private Medical Insurance delivered through BUPA. Pension scheme. 23 days holiday plus bank holidays. Remote / hybrid working. Life cover (4 x basic salary). Group income protection. Working in a bright, modern offices. Friendly, outgoing, and supportive team. Excellent reward & recognition scheme. Discounted gym membership.
We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're seeking a strategic and visionary Head of Procurement to elevate, scale and lead our global procurement function. This role is pivotal in shaping and maturing Monzo's procurement strategy and optimising our sourcing process, aligned with our ambitious growth objectives.This is an exceptional opportunity for a seasoned and forward-looking procurement professional to lead a critical function within a dynamic, tech-focused bank with bold ambitions. You'll lead a high-performing team dedicated to delivering exceptional results for Monzo and its customers and identifying significant opportunities to drive value, efficiency and sustainability. Overseeing diverse and strategic projects, including our international market expansions, you'll gain comprehensive insights into Monzo's operations at the highest level. You'll be responsible for the overall direction of sourcing, negotiating, and managing strategic supplier relationships. You'll collaborate extensively with executive stakeholders to ensure procurement strategies are fully integrated with Monzo's global business objectives and prioritised on the most impactful opportunities, particularly as we expand our footprint in the EU. Leading and defining the strategic direction of Monzo's procurement function, maturing it to support the business' ambitious scale ambitions and global expansion Developing and managing executive-level relationships with key business partners to ensure suppliers and procurement strategies are synced with strategic business objectives Working closely with senior management to achieve optimal commercial outcomes, balancing cost-efficiency with quality, service, and compliance. Leveraging data, insights and reporting to drive prioritisation and demonstrate value of the Procurement function Acting as the senior expert in procurement, commercial strategies, and relationship management, providing thought leadership and strategic guidance. Proactively identifying opportunities to leverage technology to continue to evolve Procurement and supplier management as we scale Overseeing the identification, onboarding, and management of critical third-party partners. Establishing and nurturing long-term, strategic partnerships with key suppliers, focusing on mutual growth and innovation. Collaborating with executive leadership across Legal, Compliance, Tech, Finance, Product, and Operations to drive growth initiatives and ensure procurement enables scalable, global business solutions. We'd love to hear from you if Extensive experience in leading procurement functions in high-growth, technology-driven environments, ideally within fintech or other fast-paced industries. Proven expertise in navigating complex procurement challenges associated with global expansion, including a deep understanding of regulatory requirements and international market dynamics. Significant track record in purchasing technology and software licenses at a strategic level Expertise in utilising advanced procurement and contract lifecycle management tools and platforms to drive process efficiency and strategic decision-making. Extensive experience with procure-to-pay processes and ERP systems, with a focus on optimization and strategic alignment. Comprehensive understanding of regulations governing outsourcing in financial services or insurance sectors, particularly in international contexts. Advanced knowledge of information security and cyber risk management. What's in it for you This role can be based in our London or Cardiff office, or distributed working within the UK (with regular meetings in London and potential international travel). We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. Substantial learning budget each year for executive development, conferences, and industry engagements. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide comprehensive support for your work-from-home setup. The application journey has 3 key steps Interview with the Hiring Manager/Executive Leadership In-depth technical and strategic interviews with key stakeholders This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. You'll hear from us throughout the application process, but if you've got any questions, please reach out to You can also use this email address to let us know if there's anything we can do to make the process easier for you because of disability, neurodiversity or anything else. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodivergent? Select
Jun 18, 2025
Full time
We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're seeking a strategic and visionary Head of Procurement to elevate, scale and lead our global procurement function. This role is pivotal in shaping and maturing Monzo's procurement strategy and optimising our sourcing process, aligned with our ambitious growth objectives.This is an exceptional opportunity for a seasoned and forward-looking procurement professional to lead a critical function within a dynamic, tech-focused bank with bold ambitions. You'll lead a high-performing team dedicated to delivering exceptional results for Monzo and its customers and identifying significant opportunities to drive value, efficiency and sustainability. Overseeing diverse and strategic projects, including our international market expansions, you'll gain comprehensive insights into Monzo's operations at the highest level. You'll be responsible for the overall direction of sourcing, negotiating, and managing strategic supplier relationships. You'll collaborate extensively with executive stakeholders to ensure procurement strategies are fully integrated with Monzo's global business objectives and prioritised on the most impactful opportunities, particularly as we expand our footprint in the EU. Leading and defining the strategic direction of Monzo's procurement function, maturing it to support the business' ambitious scale ambitions and global expansion Developing and managing executive-level relationships with key business partners to ensure suppliers and procurement strategies are synced with strategic business objectives Working closely with senior management to achieve optimal commercial outcomes, balancing cost-efficiency with quality, service, and compliance. Leveraging data, insights and reporting to drive prioritisation and demonstrate value of the Procurement function Acting as the senior expert in procurement, commercial strategies, and relationship management, providing thought leadership and strategic guidance. Proactively identifying opportunities to leverage technology to continue to evolve Procurement and supplier management as we scale Overseeing the identification, onboarding, and management of critical third-party partners. Establishing and nurturing long-term, strategic partnerships with key suppliers, focusing on mutual growth and innovation. Collaborating with executive leadership across Legal, Compliance, Tech, Finance, Product, and Operations to drive growth initiatives and ensure procurement enables scalable, global business solutions. We'd love to hear from you if Extensive experience in leading procurement functions in high-growth, technology-driven environments, ideally within fintech or other fast-paced industries. Proven expertise in navigating complex procurement challenges associated with global expansion, including a deep understanding of regulatory requirements and international market dynamics. Significant track record in purchasing technology and software licenses at a strategic level Expertise in utilising advanced procurement and contract lifecycle management tools and platforms to drive process efficiency and strategic decision-making. Extensive experience with procure-to-pay processes and ERP systems, with a focus on optimization and strategic alignment. Comprehensive understanding of regulations governing outsourcing in financial services or insurance sectors, particularly in international contexts. Advanced knowledge of information security and cyber risk management. What's in it for you This role can be based in our London or Cardiff office, or distributed working within the UK (with regular meetings in London and potential international travel). We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. Substantial learning budget each year for executive development, conferences, and industry engagements. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide comprehensive support for your work-from-home setup. The application journey has 3 key steps Interview with the Hiring Manager/Executive Leadership In-depth technical and strategic interviews with key stakeholders This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. You'll hear from us throughout the application process, but if you've got any questions, please reach out to You can also use this email address to let us know if there's anything we can do to make the process easier for you because of disability, neurodiversity or anything else. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodivergent? Select
This is an exciting opportunity for an experienced Programme Manager with a strong technical background in Cyber Security, Network Information Security, NISCAF, or Operational Technology (OT) to join a growing team. This role requires a strategic thinker with the ability to manage complex programmes across different stakeholder groups and communicate clearly at all levels of the business. We value diverse experience and welcome candidates from various sectors who bring fresh ideas and best practices into our environment. Key Responsibilities: Lead the successful delivery of end-to-end programmes in the cyber security and information security space, with a focus on NISCAF compliance and OT security enhancements. Oversee programme planning, execution, monitoring, and closure across multiple workstreams and technical areas. Collaborate with senior stakeholders, technical teams, and third-party vendors to align programme objectives with business goals. Ensure delivery of projects within scope, on time, and within budget, managing risk, quality, and dependencies across the programme lifecycle. Communicate complex technical concepts to both technical and non-technical audiences with clarity and confidence. Report regularly to executive leadership on programme progress, issues, and risk mitigation strategies. Foster a culture of collaboration, innovation, and continuous improvement across teams. Essential Skills and Experience: Proven experience managing large-scale technical or cyber security programmes. In-depth knowledge of NISCAF, OT security, and network information security frameworks. Strong understanding of risk and regulatory requirements related to cyber and operational technology environments. Demonstrated ability to manage and influence stakeholders at all levels managing up and down effectively. Excellent communication, leadership, and negotiation skills. Ability to thrive in a fast-paced, change-driven environment. Apply today
Jun 17, 2025
Full time
This is an exciting opportunity for an experienced Programme Manager with a strong technical background in Cyber Security, Network Information Security, NISCAF, or Operational Technology (OT) to join a growing team. This role requires a strategic thinker with the ability to manage complex programmes across different stakeholder groups and communicate clearly at all levels of the business. We value diverse experience and welcome candidates from various sectors who bring fresh ideas and best practices into our environment. Key Responsibilities: Lead the successful delivery of end-to-end programmes in the cyber security and information security space, with a focus on NISCAF compliance and OT security enhancements. Oversee programme planning, execution, monitoring, and closure across multiple workstreams and technical areas. Collaborate with senior stakeholders, technical teams, and third-party vendors to align programme objectives with business goals. Ensure delivery of projects within scope, on time, and within budget, managing risk, quality, and dependencies across the programme lifecycle. Communicate complex technical concepts to both technical and non-technical audiences with clarity and confidence. Report regularly to executive leadership on programme progress, issues, and risk mitigation strategies. Foster a culture of collaboration, innovation, and continuous improvement across teams. Essential Skills and Experience: Proven experience managing large-scale technical or cyber security programmes. In-depth knowledge of NISCAF, OT security, and network information security frameworks. Strong understanding of risk and regulatory requirements related to cyber and operational technology environments. Demonstrated ability to manage and influence stakeholders at all levels managing up and down effectively. Excellent communication, leadership, and negotiation skills. Ability to thrive in a fast-paced, change-driven environment. Apply today
We are working with a busy and high-performing local authority to appoint an experienced Senior Complaints Manager. This critical role will support the effective and timely handling of complaints across the council's Repairs and Investment services, ensuring a high standard of customer service and statutory compliance. You will provide expert advice and guidance to staff, supervisors, and senior management, ensuring complaints, Members' Enquiries, FOIs and other correspondence are resolved in accordance with corporate policy and deadlines. You will also play a central role in supporting and overseeing the investigation of complex complaints and deputising for the Customer Experience Manager when required. The Role Ensure all complaints and enquiries are handled in accordance with corporate policies and performance targets. Support staff across the Repairs and Investment service with advice and guidance on complaint handling and resolution. Lead on complex complaint investigations, critically analysing evidence, legislation, policy and guidance to identify appropriate remedies. Work with the Customer Experience Manager to review complaint responses and ensure sensitive, appropriate communication with complainants and their representatives. Supervise the day-to-day operations of the Complaints Team in the absence of the Customer Experience Manager. Identify trends, risks, and service delivery issues arising from complaints and work with senior managers to implement service improvements. Liaise with multiple internal departments and external agencies to ensure complaints are resolved efficiently and effectively. Key Requirements Strong experience in complaints handling within housing repairs or a similar customer-focused environment. Demonstrable experience of managing complex investigations and advising senior staff. Excellent written and verbal communication skills. Ability to analyse detailed information and apply legislation, policy, and procedure appropriately. Experience of supervising or supporting the management of a team. Ability to work independently and manage competing deadlines in a high-volume environment. A strong understanding of local government housing services, including the political and public context. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click A PPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jun 17, 2025
Contractor
We are working with a busy and high-performing local authority to appoint an experienced Senior Complaints Manager. This critical role will support the effective and timely handling of complaints across the council's Repairs and Investment services, ensuring a high standard of customer service and statutory compliance. You will provide expert advice and guidance to staff, supervisors, and senior management, ensuring complaints, Members' Enquiries, FOIs and other correspondence are resolved in accordance with corporate policy and deadlines. You will also play a central role in supporting and overseeing the investigation of complex complaints and deputising for the Customer Experience Manager when required. The Role Ensure all complaints and enquiries are handled in accordance with corporate policies and performance targets. Support staff across the Repairs and Investment service with advice and guidance on complaint handling and resolution. Lead on complex complaint investigations, critically analysing evidence, legislation, policy and guidance to identify appropriate remedies. Work with the Customer Experience Manager to review complaint responses and ensure sensitive, appropriate communication with complainants and their representatives. Supervise the day-to-day operations of the Complaints Team in the absence of the Customer Experience Manager. Identify trends, risks, and service delivery issues arising from complaints and work with senior managers to implement service improvements. Liaise with multiple internal departments and external agencies to ensure complaints are resolved efficiently and effectively. Key Requirements Strong experience in complaints handling within housing repairs or a similar customer-focused environment. Demonstrable experience of managing complex investigations and advising senior staff. Excellent written and verbal communication skills. Ability to analyse detailed information and apply legislation, policy, and procedure appropriately. Experience of supervising or supporting the management of a team. Ability to work independently and manage competing deadlines in a high-volume environment. A strong understanding of local government housing services, including the political and public context. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click A PPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
