Insurance Operations Manager

  • Lawes Insurance Recruitment
  • Hounslow, London
  • Jun 19, 2025
Full time Administration

Job Description

Location: Fully office-based in North West London

ROLE OVERVIEW

A key opportunity has arisen with one of our clients and we are seeking a proactive and organised Office Operations Manager to oversee the day-to-day management, HR, operations, and possibly offer executive assistance. You are someone with strong organisational, computer and problem-solving skills.

RESPONSIBILITIES

  • Supervise daily office operations to ensure efficiency and productivity.
  • Coordinate the maintenance and repair of office facilities and equipment.
  • Oversee the inventory and procurement of office supplies to maintain stock levels.
  • Serve as the primary liaison with the IT service provider for technical support and issues.
  • Manage all incoming and outgoing mail and deliveries.
  • Ensure compliance with health and safety regulations and standards.
  • Manage HR functions, including onboarding new hires and coordinating staff departures.
  • Support the creation and execution of HR policies and procedures.
  • Oversee employee benefits, process leave requests, and assist with payroll administration.
  • Maintain confidentiality while handling sensitive information.
  • Coordinate with insurance providers to meet administrative requirements.
  • Perform file audits to verify the accuracy of stored data.
  • Offer administrative assistance to company directors.
  • Assist the Operations Director with project-related tasks and initiatives.

EXPERIENCE

  • Previous experience in a similar role /Administrative role
  • Strong organisational and problem-solving skills
  • Understanding of HR practices and UK employment law
  • Prior experience in an Operations role is preferred

SKILLS

  • Excellent communication and interpersonal abilities
  • Proficiency in Microsoft Office suite

If you have the relevant experience or know someone that does please contact me now on or email us at

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