Dynamics 365 FSCM Functional Consultant Hybrid, East Midlands c. 60,000 Permanent Role overview: My client is seeking an experienced D365 Functional Consultant with a focus on Warehouse Management and Supply Chain to join their internal IT team on a permanent basis. This hands-on, specialist role will see you supporting and optimising D365 across Supply Chain and Warehouse Operations, working closely with business users, developers, and stakeholders to enhance operational efficiency and system utilisation. What you'll be doing: Act as the SME for D365 F&O Supply Chain and Warehouse Management modules Support core warehouse processes including order picking, loading, inventory movements, and stock control Perform minor configuration changes, user acceptance testing (UAT), and process optimisation using standard D365 functionality Collaborate with internal developers and our external MSP to deliver well-tested, practical solutions Assist with change management, testing, and release coordination Maintain clear documentation of processes, system configurations, and training materials What you'll bring: 2+ years' experience with D365 F&O, with strong expertise in Supply Chain and Warehouse Management Solid understanding of warehouse processes such as sales order picking, receiving, shipping, inventory control, and stock movements Comfortable working collaboratively across business, technical, and external teams to deliver improvements Familiarity with supply chain integration points and warehouse operational challenges Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jul 17, 2025
Full time
Dynamics 365 FSCM Functional Consultant Hybrid, East Midlands c. 60,000 Permanent Role overview: My client is seeking an experienced D365 Functional Consultant with a focus on Warehouse Management and Supply Chain to join their internal IT team on a permanent basis. This hands-on, specialist role will see you supporting and optimising D365 across Supply Chain and Warehouse Operations, working closely with business users, developers, and stakeholders to enhance operational efficiency and system utilisation. What you'll be doing: Act as the SME for D365 F&O Supply Chain and Warehouse Management modules Support core warehouse processes including order picking, loading, inventory movements, and stock control Perform minor configuration changes, user acceptance testing (UAT), and process optimisation using standard D365 functionality Collaborate with internal developers and our external MSP to deliver well-tested, practical solutions Assist with change management, testing, and release coordination Maintain clear documentation of processes, system configurations, and training materials What you'll bring: 2+ years' experience with D365 F&O, with strong expertise in Supply Chain and Warehouse Management Solid understanding of warehouse processes such as sales order picking, receiving, shipping, inventory control, and stock movements Comfortable working collaboratively across business, technical, and external teams to deliver improvements Familiarity with supply chain integration points and warehouse operational challenges Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Manager, Technical Support Manager - German Fluency Remote - UK ID:F8195 (for internal use only) Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: We are looking for a Manager capable of managing the day-to-day interactions and processes in our Level 1 Technical Support team. In this role, your main priority is to be available as a coach and mentor for your team members (both FTE and contract employees), providing insight into daily responsibilities, handling customer escalations, and overseeing your team to keep them on task. You will be responsible for contributing to the productivity of the support team as well as leading by example. Your goal is to empower your team to produce fast, consistent, world-class technical support and be present for the needs of the team and our customers. Our ideal candidate is a high performer with experience leading a team in a contact center or technical support environment. This role will focus on training, teaching, and empowering our Level 1 Technical Support Specialists to grow into high-performing members of the support team. This is a remote position open to candidates based in UK within a reasonable commute distance to London. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure our customer workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Drive the overall Frontline Technical Support strategy, including staffing, tools, and processes ensuring best-in-class customer satisfaction across all support channels (e.g. phone, chat, web). Maintain customer satisfaction and internal quality levels at, or above, stated objectives and appropriately communicate performance and progress to the team and management. Effectively manage strategic staffing and contract partners critical to our frontline success, reviewing SLA's, quality and ensuring consistency. Ensure productivity goals for the team are clearly understood, monitored, and achieved in order to maintain appropriate customer satisfaction and staffing. Ensure that the group manages a quality end-to-end process from issue submission through resolution while meeting the service expectations of the customers and the organization. Provide effective reporting to peers and management on KPIs, key objectives, and measures. Successfully manage onboarding and continuing education needs for the frontline team. Analyze and report on top customer trends to identify opportunities for training, process, or product improvement. Champion, role model, and embed Samsara's cultural principles (Obsess Over the Customer, Build for the Long Term, Growth Mindset) as we scale globally and across new offices. Hire, develop and lead an inclusive, engaged, and high performing team. Minimum requirements for the role: German fluency is a must. 3+ years of leading teams within a high volume contact center or technical support environment is required. BA/BS or equivalent work experience required. Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment. Solid knowledge of support processes and the ability to identify and drive changes in productivity and scalability. Ability to guide teams through periods of high growth. Superior customer facing skills with the ability to represent Samsara with strategic accounts and partners. Excellent analytic skills and knowledge of reporting tools effectively presenting. actionable insights at various levels throughout the organization Strong technology skills with the ability to aid the team in pursuing creative solutions to resolve complex issues from customers and the sales teams Proven ability to hire, retain and grow a talented workforce An ideal candidate has: Experience managing leaders in a contact center or technical support environment. French language proficiency is a plus HDI-SCM, ITIL 4 or CTSM certification is a plus At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at ourBenefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in or . For more information regarding fraudulent employment offers, please visit our blog post here . Samsara's Mission Improve the safety, efficiency, and sustainability of the operations that power the global economy. Manager, Technical Support Manager - German Fluency
Jul 16, 2025
Full time
Manager, Technical Support Manager - German Fluency Remote - UK ID:F8195 (for internal use only) Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: We are looking for a Manager capable of managing the day-to-day interactions and processes in our Level 1 Technical Support team. In this role, your main priority is to be available as a coach and mentor for your team members (both FTE and contract employees), providing insight into daily responsibilities, handling customer escalations, and overseeing your team to keep them on task. You will be responsible for contributing to the productivity of the support team as well as leading by example. Your goal is to empower your team to produce fast, consistent, world-class technical support and be present for the needs of the team and our customers. Our ideal candidate is a high performer with experience leading a team in a contact center or technical support environment. This role will focus on training, teaching, and empowering our Level 1 Technical Support Specialists to grow into high-performing members of the support team. This is a remote position open to candidates based in UK within a reasonable commute distance to London. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure our customer workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Drive the overall Frontline Technical Support strategy, including staffing, tools, and processes ensuring best-in-class customer satisfaction across all support channels (e.g. phone, chat, web). Maintain customer satisfaction and internal quality levels at, or above, stated objectives and appropriately communicate performance and progress to the team and management. Effectively manage strategic staffing and contract partners critical to our frontline success, reviewing SLA's, quality and ensuring consistency. Ensure productivity goals for the team are clearly understood, monitored, and achieved in order to maintain appropriate customer satisfaction and staffing. Ensure that the group manages a quality end-to-end process from issue submission through resolution while meeting the service expectations of the customers and the organization. Provide effective reporting to peers and management on KPIs, key objectives, and measures. Successfully manage onboarding and continuing education needs for the frontline team. Analyze and report on top customer trends to identify opportunities for training, process, or product improvement. Champion, role model, and embed Samsara's cultural principles (Obsess Over the Customer, Build for the Long Term, Growth Mindset) as we scale globally and across new offices. Hire, develop and lead an inclusive, engaged, and high performing team. Minimum requirements for the role: German fluency is a must. 3+ years of leading teams within a high volume contact center or technical support environment is required. BA/BS or equivalent work experience required. Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment. Solid knowledge of support processes and the ability to identify and drive changes in productivity and scalability. Ability to guide teams through periods of high growth. Superior customer facing skills with the ability to represent Samsara with strategic accounts and partners. Excellent analytic skills and knowledge of reporting tools effectively presenting. actionable insights at various levels throughout the organization Strong technology skills with the ability to aid the team in pursuing creative solutions to resolve complex issues from customers and the sales teams Proven ability to hire, retain and grow a talented workforce An ideal candidate has: Experience managing leaders in a contact center or technical support environment. French language proficiency is a plus HDI-SCM, ITIL 4 or CTSM certification is a plus At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at ourBenefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in or . For more information regarding fraudulent employment offers, please visit our blog post here . Samsara's Mission Improve the safety, efficiency, and sustainability of the operations that power the global economy. Manager, Technical Support Manager - German Fluency
Dynamics 365 Supply Chain Management Consultant Up to £60K + Benefits Remote Cloud Decisions have partnered with one of Microsoft's highest growth Digital technology Partners specifying in Dynamics - Microsoft Gold Partner + Inner Circle Partner for Business Applications 2021/22 with over 20 years' experience delivering Microsoft ERP and CRM solutions you will be in good company, alongside some of the country's very best Dynamics professionals. They are currently seeking a Microsoft Dynamics 365 SCM Consultant to join their Microsoft Business Apps Practice, one of the top UK Dynamics practices nationwide + growing across a range of industries. Summary Progress your career in a rewarding environment working with brilliant people, where you will build and lead a rapidly growing team. This is an exciting opportunity to join a growing business that's in the top 1% of Microsoft business applications partners worldwide. Our client is a high growth digital technology business dedicated to helping organisations undergo digital transformation, step by step with Microsoft. To support our continuous growth, we are looking for Senior Dynamics F&SCM Consultants to join our growing team. You will deliver high profile and high value Dynamics AX/365 projects and have a proven track record in customer engagement and application consultancy. You will utilise your experience and consulting skills to: Primary accountabilities Carry out pre-sales engagements; Work with customers to understand and define their business processes and to configure Dynamics AX/365 accordingly; Assist customers with configuration tasks, data migration and end-to-end testing; Provide end-user training courses; Design and test customisations to the Dynamics AX/365 system; Participate in go-live stages of project; Ensure projects remain on track through daily communications with the customer and/or project manager; Participate in informal or formal design and architecting sessions with fellow consultants; Supervise and mentor consultants. About you You will demonstrate leadership qualities and possess skills and expertise in the following areas: Significant experience with Dynamics AX or Dynamics 365 for Finance including: Financials, General Ledger/ PL/ SL/ Fixed Assets/ VAT and Budgeting; Finance and configuration in Stock/Trade & Logistics / Procurement; Project Accounting; Fixed Assets; Finance Manufacturing; Timesheets; Expenses; Comprehensive knowledge of Microsoft Excel/Atlas used as a reporting and/or data cleansing tool; Strengths in requirements gathering and process mapping; System configuration experience; Software design experience; of leading formal or informal training sessions, workshops, and presentations. What they offer you Whilst are client are committed to stretching standards and being in the top 1% of practices globally they pride themselves on a commitment to work life balance their company benefits include but are not limited to; Flexible hybrid home and office working 34 days' annual leave (inclusive of all bank and public holidays) with the option to buy and sell more Private medical cover Permanent health insurance Life insurance 5% contributory pension And many more . Get in touch with Megan White-Jones Linkedin - Megan White-Jones 'Cloud Decisions are proud to be selected by Microsoft UK for their 'Partner Talent Services' initiative. We are able to connect you with some of the best Microsoft cloud career opportunities within the Partner ecosystem. Our Talent Specialists are also Microsoft certified in Azure, Microsoft 365, Azure Data + AI, Power Platform, Security and Dynamics 365, allowing us to have conversations at depth with you about your technical experience. Whether this role is right for you or not we can also connect you with other opportunities to suit your background in to all 6 Microsoft solution areas.'
Jul 15, 2025
Full time
Dynamics 365 Supply Chain Management Consultant Up to £60K + Benefits Remote Cloud Decisions have partnered with one of Microsoft's highest growth Digital technology Partners specifying in Dynamics - Microsoft Gold Partner + Inner Circle Partner for Business Applications 2021/22 with over 20 years' experience delivering Microsoft ERP and CRM solutions you will be in good company, alongside some of the country's very best Dynamics professionals. They are currently seeking a Microsoft Dynamics 365 SCM Consultant to join their Microsoft Business Apps Practice, one of the top UK Dynamics practices nationwide + growing across a range of industries. Summary Progress your career in a rewarding environment working with brilliant people, where you will build and lead a rapidly growing team. This is an exciting opportunity to join a growing business that's in the top 1% of Microsoft business applications partners worldwide. Our client is a high growth digital technology business dedicated to helping organisations undergo digital transformation, step by step with Microsoft. To support our continuous growth, we are looking for Senior Dynamics F&SCM Consultants to join our growing team. You will deliver high profile and high value Dynamics AX/365 projects and have a proven track record in customer engagement and application consultancy. You will utilise your experience and consulting skills to: Primary accountabilities Carry out pre-sales engagements; Work with customers to understand and define their business processes and to configure Dynamics AX/365 accordingly; Assist customers with configuration tasks, data migration and end-to-end testing; Provide end-user training courses; Design and test customisations to the Dynamics AX/365 system; Participate in go-live stages of project; Ensure projects remain on track through daily communications with the customer and/or project manager; Participate in informal or formal design and architecting sessions with fellow consultants; Supervise and mentor consultants. About you You will demonstrate leadership qualities and possess skills and expertise in the following areas: Significant experience with Dynamics AX or Dynamics 365 for Finance including: Financials, General Ledger/ PL/ SL/ Fixed Assets/ VAT and Budgeting; Finance and configuration in Stock/Trade & Logistics / Procurement; Project Accounting; Fixed Assets; Finance Manufacturing; Timesheets; Expenses; Comprehensive knowledge of Microsoft Excel/Atlas used as a reporting and/or data cleansing tool; Strengths in requirements gathering and process mapping; System configuration experience; Software design experience; of leading formal or informal training sessions, workshops, and presentations. What they offer you Whilst are client are committed to stretching standards and being in the top 1% of practices globally they pride themselves on a commitment to work life balance their company benefits include but are not limited to; Flexible hybrid home and office working 34 days' annual leave (inclusive of all bank and public holidays) with the option to buy and sell more Private medical cover Permanent health insurance Life insurance 5% contributory pension And many more . Get in touch with Megan White-Jones Linkedin - Megan White-Jones 'Cloud Decisions are proud to be selected by Microsoft UK for their 'Partner Talent Services' initiative. We are able to connect you with some of the best Microsoft cloud career opportunities within the Partner ecosystem. Our Talent Specialists are also Microsoft certified in Azure, Microsoft 365, Azure Data + AI, Power Platform, Security and Dynamics 365, allowing us to have conversations at depth with you about your technical experience. Whether this role is right for you or not we can also connect you with other opportunities to suit your background in to all 6 Microsoft solution areas.'
Midwich Group is a specialist AV distributor to the trade market, with global operations in the UK and Ireland, EMEA, Asia Pacific and North America. The Group's long-standing relationships with over 500 vendors, including blue-chip organisations, support a comprehensive product portfolio across major audio-visual categories such as displays, projectors, technical AV, broadcast, professional audio, lighting and unified communications. The Group operates as the sole or largest in-country distributor for a number of its vendors in their respective product sets. Job Summary Midwich requires an experienced Business Analyst to join our Group Enterprise Applications team supporting the Microsoft D365 ERP solution (Sales/Finance/SCM), our new group wide e-commerce platform (Adobe Commerce) and a number of other connected systems. The Business Analyst will be responsible for analysing the utility of new functionality, change requests, and the impact of business change. They will help translate the businesses requirements into the ERP solution creating functional specifications, documenting 'as is' and 'to be' process maps and amending or documenting new polices based around it. They will also work closely with the Application Support Team to troubleshoot and resolve both functional and system related issues. To be successful you will have demonstrable experience in the below: Significant Business Analysis experience. Experience of supporting ERP implementations across multiple sites using Microsoft Dynamics 365. Experience in report analysis as well as creating detailed technical and functional process documentation. Experience of leading effective analysis workshops. Experience of working with a diverse range of both external and internal stakeholders. Excellent communicator with the ability to liaise at all levels. Excellent task planning and tracking skills. Process mapping - Aris preferable. Desirable Additional Skills It would be a significant advantage if you are also able to demonstrate knowledge of D365 functionality around Contract Management and Subscriptions. Ability to speak in a second EU language. This role is remote however, regular travel will be required.
Dec 19, 2022
Full time
Midwich Group is a specialist AV distributor to the trade market, with global operations in the UK and Ireland, EMEA, Asia Pacific and North America. The Group's long-standing relationships with over 500 vendors, including blue-chip organisations, support a comprehensive product portfolio across major audio-visual categories such as displays, projectors, technical AV, broadcast, professional audio, lighting and unified communications. The Group operates as the sole or largest in-country distributor for a number of its vendors in their respective product sets. Job Summary Midwich requires an experienced Business Analyst to join our Group Enterprise Applications team supporting the Microsoft D365 ERP solution (Sales/Finance/SCM), our new group wide e-commerce platform (Adobe Commerce) and a number of other connected systems. The Business Analyst will be responsible for analysing the utility of new functionality, change requests, and the impact of business change. They will help translate the businesses requirements into the ERP solution creating functional specifications, documenting 'as is' and 'to be' process maps and amending or documenting new polices based around it. They will also work closely with the Application Support Team to troubleshoot and resolve both functional and system related issues. To be successful you will have demonstrable experience in the below: Significant Business Analysis experience. Experience of supporting ERP implementations across multiple sites using Microsoft Dynamics 365. Experience in report analysis as well as creating detailed technical and functional process documentation. Experience of leading effective analysis workshops. Experience of working with a diverse range of both external and internal stakeholders. Excellent communicator with the ability to liaise at all levels. Excellent task planning and tracking skills. Process mapping - Aris preferable. Desirable Additional Skills It would be a significant advantage if you are also able to demonstrate knowledge of D365 functionality around Contract Management and Subscriptions. Ability to speak in a second EU language. This role is remote however, regular travel will be required.
Principal Dynamics Consultant - Finance Remote 70-85k Package + Great Benefits Our Microsoft Inner Circle member is one of the UK's fastest-growing Dynamics and Data partners in the UK. With services and solutions covering both public and private sectors, they are well positioned for their next growth phase. To meet expectations, they now have an immediate and exciting opening for a Principal Dynamics Consultant. As a Dynamics Consultant, you will: Deliver F&SCM projects from cradle to grave Manage ISVs and complex integrations Conduct and lead design and integration workshops Deliver dual write enabled architecture Manage data migration Skills, Traits, and Experience Required: Financial and Management Reporter CE and Power Platform Project management End-to-end implementations Global design and rollout Client engagement lifecycle management Steering committee management Collaboration Team leadership Strong communication skills Microsoft Full Stack The Certus Recruitment Group is an established and experienced specialist consultancy providing sales, marketing, and IT recruitment services to the business community throughout the UK, Europe, North America, and Australia.
Nov 29, 2022
Full time
Principal Dynamics Consultant - Finance Remote 70-85k Package + Great Benefits Our Microsoft Inner Circle member is one of the UK's fastest-growing Dynamics and Data partners in the UK. With services and solutions covering both public and private sectors, they are well positioned for their next growth phase. To meet expectations, they now have an immediate and exciting opening for a Principal Dynamics Consultant. As a Dynamics Consultant, you will: Deliver F&SCM projects from cradle to grave Manage ISVs and complex integrations Conduct and lead design and integration workshops Deliver dual write enabled architecture Manage data migration Skills, Traits, and Experience Required: Financial and Management Reporter CE and Power Platform Project management End-to-end implementations Global design and rollout Client engagement lifecycle management Steering committee management Collaboration Team leadership Strong communication skills Microsoft Full Stack The Certus Recruitment Group is an established and experienced specialist consultancy providing sales, marketing, and IT recruitment services to the business community throughout the UK, Europe, North America, and Australia.
Introduction to Symatrix: Widely considered to be leading players in the Oracle HCM/Payroll/ERP/SCM marketplace in the UK, we offer a warm, welcoming, friendly atmosphere, interesting & challenging work with a professional & experienced Team, good career advancement opportunities and we are expanding, making a myriad of new opportunities. With plenty of scope for up-skilling and gaining further accreditation, we are also considered good payers (see below for Package details and for how to apply); we believe in fairly rewarding our staff for their hard work and loyalty. So come and join us... Oracle Cloud Payroll Consultant (Home Hybrid) Job Purpose: Due to our recent and now on-going growth and exposure with Oracle HCM Cloud projects, we are looking for an Oracle Cloud Payroll Consultant who will be responsible for leading the successful Design, Implementation and Support over a range of Oracle Cloud clients. This is an opportunity for an experienced HCM system professional to develop your career in an area which is seeing considerable growth. Main Duties and Responsibilities: A Functional consultant role in Oracle HCM Cloud Payroll projects and building trusted client relationships. Liaising with major stakeholders, delivery teams, support teams, 3rd parties both external and internal. Shaping major HCM and payroll assignments that are aimed at achieving demonstrable business benefit. Conducting discovery sessions with clients to determine process pain points and diagnosing how Cloud Payroll can provide value and ROI. Documenting requirements, business processes, application configurations, data migrations, testing plans and other artifacts to ensure shared understanding and facilitate knowledge transfer. Agreeing objectives, outputs, milestones and timescales with the client. Supporting the client through testing and go-live. Supporting the transition to the Symatrix support team. Assist the sales team in pre-sales activities and tender responses. Establish a strong and effective relationship with the client project teams. Creating well-structured & accurate deliverables. Person Specification - Knowledge/Experience/Skills/Qualities: Essential: Good knowledge of Oracle HCM Cloud Payroll Strong Client Facing/Consultancy experience. Proven experience of delivering and/or supporting Oracle based HCM solutions to clients. Excellent knowledge of designing and configuring of the Oracle Payroll solutions including; payroll elements, fast formula, pension schemes, absence schemes. Excellent knowledge of UK Payroll legislative requirements including; PAYE and NI, Pensions Automatic Enrolment, Salary Sacrifice, statutory absence payments & RTI. Knowledge of the following functional areas; Core HR, Absence Management and Self Service. Full life cycle implementation experience. Strong commercial awareness. Excellent presentation skills. Well organised and structured in approach. Strong written and verbal communication skills. Excellent client management skills. Willingness to travel and be away from home. UK based. Desirable: Knowledge of the following functional areas; Compensation, Benefits, Time and Labour Technical skills including SQL and PLSQL Supporting pre-sales activities Experience of responding to ITT/RFPs Benefits Package: Competitive Salary, Company Pension, 25 days holiday, option to buy an additional 5 holiday days, your own birthday as an additional holiday after two years' service, flexible working, eye tests, private health care (with the leading health care provider), DIS benefit, cycle to work scheme, childcare vouchers, share option scheme, excellent training and learning opportunities. What to do next (how to apply): If you are an experienced Oracle Cloud Payroll Consultant and you are searching for a new opportunity (or even just thinking about a new job), then you have come to the right place and at definitely the right time; please send your application to our Talent Acquisition Specialist (details below). Remember; all applications are treated in the strictest confidence, so there is no downside to you sending-in a CV. Why Symatrix? We were founded in 2000 with the specific focus of providing services and expertise to organisations looking to implement and leverage Oracle HCM. We have come a long way since then. Today we believe that all customers should be able to make their business applications work harder for them and provide the returns and the benefits they expected. Everything we do supports this belief. We provide Consulting as well as end-to-end managed services for HCM and ERP on premise or in the Cloud - from Applications Support and Testing as a Service through to Managed Payroll and Process Improvement services, not to mention our award-winning Oracle Practice! In fact, because we truly listen, our services have all developed from customer demand. After the introduction of Cloud, we added Environment Management and Testing as a Service to our kit bag to complement our application support and change services. Our Consulting services have evolved to support Cloud and we have retained our award-winning on-premise expertise. We also created an exciting suite of services to help our customers manage and improve their processes, which really help to move our customers from adopting Cloud to embracing Cloud . All of this we deliver on Oracle's ERP Cloud, HCM Cloud, E-business Suite and Peoplesoft applications. We are delighted to be able to say that we're an ISO27001, BACS and Cyber Essentials accredited business but there are many reasons that we're proud of what we've achieved over the years.
Sep 20, 2022
Full time
Introduction to Symatrix: Widely considered to be leading players in the Oracle HCM/Payroll/ERP/SCM marketplace in the UK, we offer a warm, welcoming, friendly atmosphere, interesting & challenging work with a professional & experienced Team, good career advancement opportunities and we are expanding, making a myriad of new opportunities. With plenty of scope for up-skilling and gaining further accreditation, we are also considered good payers (see below for Package details and for how to apply); we believe in fairly rewarding our staff for their hard work and loyalty. So come and join us... Oracle Cloud Payroll Consultant (Home Hybrid) Job Purpose: Due to our recent and now on-going growth and exposure with Oracle HCM Cloud projects, we are looking for an Oracle Cloud Payroll Consultant who will be responsible for leading the successful Design, Implementation and Support over a range of Oracle Cloud clients. This is an opportunity for an experienced HCM system professional to develop your career in an area which is seeing considerable growth. Main Duties and Responsibilities: A Functional consultant role in Oracle HCM Cloud Payroll projects and building trusted client relationships. Liaising with major stakeholders, delivery teams, support teams, 3rd parties both external and internal. Shaping major HCM and payroll assignments that are aimed at achieving demonstrable business benefit. Conducting discovery sessions with clients to determine process pain points and diagnosing how Cloud Payroll can provide value and ROI. Documenting requirements, business processes, application configurations, data migrations, testing plans and other artifacts to ensure shared understanding and facilitate knowledge transfer. Agreeing objectives, outputs, milestones and timescales with the client. Supporting the client through testing and go-live. Supporting the transition to the Symatrix support team. Assist the sales team in pre-sales activities and tender responses. Establish a strong and effective relationship with the client project teams. Creating well-structured & accurate deliverables. Person Specification - Knowledge/Experience/Skills/Qualities: Essential: Good knowledge of Oracle HCM Cloud Payroll Strong Client Facing/Consultancy experience. Proven experience of delivering and/or supporting Oracle based HCM solutions to clients. Excellent knowledge of designing and configuring of the Oracle Payroll solutions including; payroll elements, fast formula, pension schemes, absence schemes. Excellent knowledge of UK Payroll legislative requirements including; PAYE and NI, Pensions Automatic Enrolment, Salary Sacrifice, statutory absence payments & RTI. Knowledge of the following functional areas; Core HR, Absence Management and Self Service. Full life cycle implementation experience. Strong commercial awareness. Excellent presentation skills. Well organised and structured in approach. Strong written and verbal communication skills. Excellent client management skills. Willingness to travel and be away from home. UK based. Desirable: Knowledge of the following functional areas; Compensation, Benefits, Time and Labour Technical skills including SQL and PLSQL Supporting pre-sales activities Experience of responding to ITT/RFPs Benefits Package: Competitive Salary, Company Pension, 25 days holiday, option to buy an additional 5 holiday days, your own birthday as an additional holiday after two years' service, flexible working, eye tests, private health care (with the leading health care provider), DIS benefit, cycle to work scheme, childcare vouchers, share option scheme, excellent training and learning opportunities. What to do next (how to apply): If you are an experienced Oracle Cloud Payroll Consultant and you are searching for a new opportunity (or even just thinking about a new job), then you have come to the right place and at definitely the right time; please send your application to our Talent Acquisition Specialist (details below). Remember; all applications are treated in the strictest confidence, so there is no downside to you sending-in a CV. Why Symatrix? We were founded in 2000 with the specific focus of providing services and expertise to organisations looking to implement and leverage Oracle HCM. We have come a long way since then. Today we believe that all customers should be able to make their business applications work harder for them and provide the returns and the benefits they expected. Everything we do supports this belief. We provide Consulting as well as end-to-end managed services for HCM and ERP on premise or in the Cloud - from Applications Support and Testing as a Service through to Managed Payroll and Process Improvement services, not to mention our award-winning Oracle Practice! In fact, because we truly listen, our services have all developed from customer demand. After the introduction of Cloud, we added Environment Management and Testing as a Service to our kit bag to complement our application support and change services. Our Consulting services have evolved to support Cloud and we have retained our award-winning on-premise expertise. We also created an exciting suite of services to help our customers manage and improve their processes, which really help to move our customers from adopting Cloud to embracing Cloud . All of this we deliver on Oracle's ERP Cloud, HCM Cloud, E-business Suite and Peoplesoft applications. We are delighted to be able to say that we're an ISO27001, BACS and Cyber Essentials accredited business but there are many reasons that we're proud of what we've achieved over the years.
IM SCM Specialist Location - Chertsey Salary - £118.00 - £130.00 Per day Duration - Ongoing contract Benefits: Bonus scheme, staff sales, reward plus discount shopping, 25 days holiday, government pension (post AWR), mortgage advise, staff restaurant, onsite parking and shuttlebus Summary of a IM SCM Specialist This role is designed to support and develop the SCM team and ensuring that the work is carried out efficiently and accurately with required escalations made in time to effect change. The efficient operational management of within the SCM function. A core part of the role will be working with the sales team, customer SCM, Logistics and IM demand planners to ensure accurate forecasting is in place and that we run the function efficiently within established process. Responsibilities of a IM SCM Specialist • To be responsible for the account management in SCM team in IM • Supporting commercial team to deliver sales targets by accurate forecasting, execution and collaboration • Provide excellent customer services to both internal and external customers by improving SCM account responsibilities • Planning accurately to manage optimal channel stocks in order to meet agreed targets • Organising weekly CPFR reviews -sell out / sell in / WOS / marketing activities and attend or present QBR meetings for each account • Maintaining and improving CPFR process within the business externally and internally • Demand forecasts per a customer level, as well as customer order forecast on company system • Weekly sales result management as per demand planning (forecasting) • Leading weekly conference calls with internal and external customers • Responsible for all outbound related issues; securing booking slots with customer and their warehouse, and liaise with 3rd party logistics company to inform delivery time, SKU codes, volume/value, and etc • Maintaining sales orders on SAP with RDDs (customers' Required Delivery Dates) • Liaising with HQ regarding product availability, forecasting, new SKU code set ups, production date, shipment date, and RTFs (return to forecasts) • Input and provide feedback regarding stock availability, priority, and alternative options • Maintenance of channel PSI data on company system • Maintaining price matrix and set up pricing on the systems per SKU per customer • Rework arrangement • Bailment, Swap stock management • Supporting internal requests and inquiries such as sample, FOC orders, staff sales etc • To be responsible for the account management in SCM team in IM • Supporting commercial team to deliver sales targets by accurate forecasting, execution and collaboration • Provide excellent customer services to both internal and external customers by improving SCM account responsibilities Key competencies of a IM SCM Specialist •Excellent skills in SAP, Microsoft Office packages; in particular Excel •Supply planning skills with relevant experience •Strong numeracy skills •Strong verbal, written and presentation skills •Strong organizational skills •Strong Sales skills •Demonstrable Experience of creating & implementing a structured channel plan and in managing that to successful conclusion •Good project management skills, and demonstrable skills of achieving results through cross-functional teams •Structured and organised account management skill set •Highly motivated and passionate about what they do •Ability to analyse data and articulate clearly the trends and implications of the data •Skilled at planning, organizing, solving problems •Outgoing teammate •Desirable Hard Skills •Experience in Mobility sector •Experience of working in a supply chain environment and achieving results •Strong communication skills •Experience of working with different cultures •Commercially astute •Teammate Please note: As you can appreciate we are currently overwhelmed with applications and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, you have been unsuccessful on this occasion. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas and completing relevant tests and a full competency based interview. Please note that by applying for this vacancy you accept March Recruitment's Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.
Dec 03, 2021
Seasonal
IM SCM Specialist Location - Chertsey Salary - £118.00 - £130.00 Per day Duration - Ongoing contract Benefits: Bonus scheme, staff sales, reward plus discount shopping, 25 days holiday, government pension (post AWR), mortgage advise, staff restaurant, onsite parking and shuttlebus Summary of a IM SCM Specialist This role is designed to support and develop the SCM team and ensuring that the work is carried out efficiently and accurately with required escalations made in time to effect change. The efficient operational management of within the SCM function. A core part of the role will be working with the sales team, customer SCM, Logistics and IM demand planners to ensure accurate forecasting is in place and that we run the function efficiently within established process. Responsibilities of a IM SCM Specialist • To be responsible for the account management in SCM team in IM • Supporting commercial team to deliver sales targets by accurate forecasting, execution and collaboration • Provide excellent customer services to both internal and external customers by improving SCM account responsibilities • Planning accurately to manage optimal channel stocks in order to meet agreed targets • Organising weekly CPFR reviews -sell out / sell in / WOS / marketing activities and attend or present QBR meetings for each account • Maintaining and improving CPFR process within the business externally and internally • Demand forecasts per a customer level, as well as customer order forecast on company system • Weekly sales result management as per demand planning (forecasting) • Leading weekly conference calls with internal and external customers • Responsible for all outbound related issues; securing booking slots with customer and their warehouse, and liaise with 3rd party logistics company to inform delivery time, SKU codes, volume/value, and etc • Maintaining sales orders on SAP with RDDs (customers' Required Delivery Dates) • Liaising with HQ regarding product availability, forecasting, new SKU code set ups, production date, shipment date, and RTFs (return to forecasts) • Input and provide feedback regarding stock availability, priority, and alternative options • Maintenance of channel PSI data on company system • Maintaining price matrix and set up pricing on the systems per SKU per customer • Rework arrangement • Bailment, Swap stock management • Supporting internal requests and inquiries such as sample, FOC orders, staff sales etc • To be responsible for the account management in SCM team in IM • Supporting commercial team to deliver sales targets by accurate forecasting, execution and collaboration • Provide excellent customer services to both internal and external customers by improving SCM account responsibilities Key competencies of a IM SCM Specialist •Excellent skills in SAP, Microsoft Office packages; in particular Excel •Supply planning skills with relevant experience •Strong numeracy skills •Strong verbal, written and presentation skills •Strong organizational skills •Strong Sales skills •Demonstrable Experience of creating & implementing a structured channel plan and in managing that to successful conclusion •Good project management skills, and demonstrable skills of achieving results through cross-functional teams •Structured and organised account management skill set •Highly motivated and passionate about what they do •Ability to analyse data and articulate clearly the trends and implications of the data •Skilled at planning, organizing, solving problems •Outgoing teammate •Desirable Hard Skills •Experience in Mobility sector •Experience of working in a supply chain environment and achieving results •Strong communication skills •Experience of working with different cultures •Commercially astute •Teammate Please note: As you can appreciate we are currently overwhelmed with applications and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, you have been unsuccessful on this occasion. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas and completing relevant tests and a full competency based interview. Please note that by applying for this vacancy you accept March Recruitment's Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.
Senior SCM Specialist Location - Chertsey Salary - £134.00 - £148.00 Per day Duration - Ongoing contract Benefits: Bonus scheme, staff sales, reward plus discount shopping, 25 days holiday, government pension (post AWR), mortgage advise, staff restaurant, onsite parking and shuttlebus Summary of a Senior SCM Specialist In order to succeed the successful candidate must be results driven with the ability to work under pressure and work to a weekly rhythm with a keen eye for detail. To be successful in this role you will need to able to work with your customers to build a positive relationship as communication and collaboration are very important and key to help within the SCM team Responsibilities of a Senior SCM Specialist • Demand forecasts per a customer level, customer order forecast on company system. As well as weekly sales result management as per demand planning (forecasting) • Leading weekly conference calls with both External and Internal customers • Responsible for all outbound related issues; securing booking slots with customer and their warehouse, and partnering closely with 3rd party logistics company to update them on delivery time, SKU codes, volume/value, and etc • Confirming POs (buying qtyfrom HQ) on a weekly basis. Input and providing regular updates regarding stock availability, priority, and alternative options • Maintaining sales orders on SAP with RDDs (customers' Required Delivery Dates) • Coordinating with HQ regarding product availability, forecasting, new SKU code set ups, production date, shipment date, and RTFs (return to forecasts) • Maintenance of channel PSI data on the system • Software version checking for handsets -in coordination with Product marketing team • Inbox item/material checking -coordinating with marketing and contents team • Providing after sales service e.g. providing IMEIs, spare parts, earphones, unit boxes, customer service/queries, etc • Working closely with SEUK AR team in regards of credit control, billing/invoice reference, etc • Maintaining price matrix and set up pricing on the systems per SKU per customer • Rework arrangement • Bailment, Swap stock management • Supporting internal requests and inquiries such as sample, FOC orders, staff sales etc Key competencies of a Senior SCM Specialist • Experience in Supply chain management advantages • Degree holder or equivalent preferred (Educational back ground of Economics/management/Supply chain) • Intermediate / Advanced level for Excel and Power point • Excellent Communication skill • Willingness to work in very busy environment and ad-hoc work • Analytical skill • Open to multi-cultural environment • Teammate • Desirable Hard skills • SCM academic background • Working experience in SCM area for 1~3 year (max) • Experience working within a multi-cultural environment • Confident to work as part of a team as well as an individual • Good working manners Please note: As you can appreciate we are currently overwhelmed with applications and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, you have been unsuccessful on this occasion. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas and completing relevant tests and a full competency based interview. Please note that by applying for this vacancy you accept March Recruitment's Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.
Dec 03, 2021
Full time
Senior SCM Specialist Location - Chertsey Salary - £134.00 - £148.00 Per day Duration - Ongoing contract Benefits: Bonus scheme, staff sales, reward plus discount shopping, 25 days holiday, government pension (post AWR), mortgage advise, staff restaurant, onsite parking and shuttlebus Summary of a Senior SCM Specialist In order to succeed the successful candidate must be results driven with the ability to work under pressure and work to a weekly rhythm with a keen eye for detail. To be successful in this role you will need to able to work with your customers to build a positive relationship as communication and collaboration are very important and key to help within the SCM team Responsibilities of a Senior SCM Specialist • Demand forecasts per a customer level, customer order forecast on company system. As well as weekly sales result management as per demand planning (forecasting) • Leading weekly conference calls with both External and Internal customers • Responsible for all outbound related issues; securing booking slots with customer and their warehouse, and partnering closely with 3rd party logistics company to update them on delivery time, SKU codes, volume/value, and etc • Confirming POs (buying qtyfrom HQ) on a weekly basis. Input and providing regular updates regarding stock availability, priority, and alternative options • Maintaining sales orders on SAP with RDDs (customers' Required Delivery Dates) • Coordinating with HQ regarding product availability, forecasting, new SKU code set ups, production date, shipment date, and RTFs (return to forecasts) • Maintenance of channel PSI data on the system • Software version checking for handsets -in coordination with Product marketing team • Inbox item/material checking -coordinating with marketing and contents team • Providing after sales service e.g. providing IMEIs, spare parts, earphones, unit boxes, customer service/queries, etc • Working closely with SEUK AR team in regards of credit control, billing/invoice reference, etc • Maintaining price matrix and set up pricing on the systems per SKU per customer • Rework arrangement • Bailment, Swap stock management • Supporting internal requests and inquiries such as sample, FOC orders, staff sales etc Key competencies of a Senior SCM Specialist • Experience in Supply chain management advantages • Degree holder or equivalent preferred (Educational back ground of Economics/management/Supply chain) • Intermediate / Advanced level for Excel and Power point • Excellent Communication skill • Willingness to work in very busy environment and ad-hoc work • Analytical skill • Open to multi-cultural environment • Teammate • Desirable Hard skills • SCM academic background • Working experience in SCM area for 1~3 year (max) • Experience working within a multi-cultural environment • Confident to work as part of a team as well as an individual • Good working manners Please note: As you can appreciate we are currently overwhelmed with applications and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, you have been unsuccessful on this occasion. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas and completing relevant tests and a full competency based interview. Please note that by applying for this vacancy you accept March Recruitment's Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.
Our client is a fast-growing specialist imaging equipment manufacturer based in East Sussex. The company has 20 employees and is part of the Scientific Industries group of companies. The growth of the company has created the need to hire an Applications Engineer to add to the team. Our client develops and manufactures a wide range of camera products and x-ray instrumentation equipment. The role is to work directly with customers to understand their specific technical requirements and ensure that the appropriate Photonic Science products are offered to provide them with an optimal solution. Tasks include pre- and post-sales support and providing customer feedback into the company to assist with quality and productivity improvements. * The sales department contributes to the overall achievement of yield and quality KPI targets * The role involves direct customer interactions, including in person meetings * Occasional travel may be required * The role is Monday to Friday working within office-type hours. *1.**Operational Duties* Pre-sales customer support to select product and develop specification Post-sales customer support to assist with product installation and operation Customer training Creation and maintenance of product manuals and datasheets Creation and maintenance of application notes Providing customer feedback to Sales and Engineering teams Maintaining demonstration equipment *2.**Production Support and Quality Control* Collaborate in team-based development projects Assist QA with customer metrics Ensure equipment compliance with current standards Support production personnel as required *3.**Ad hoc* The role may include other reasonable duties/tasks from time to time. *Key Interfaces* Other engineers to share opinions and problems Sales staff Drawing office (for design input, lessons learned etc.) Management team To be successful in this role as an application engineer, you will require the following skills and qualifications *Qualifications* Degree in Engineering or Physics *Experience* 2 years minimum experience in complex photonic systems including x-ray, SWIR, sCMOS and intensified cameras *Knowledge* Camera systems Customised products for scientific, industrial or defence applications X-Ray equipment Analysis software *Skills & Abilities* Excellent verbal and written communication skills Data Analysis and presentation *Personal Qualities* Analytical problem solver Excellent personal organisation Dynamic, positive, enthusiastic and possess the ability to think laterally and act through reasoned decision making Ability to work productively, efficiently and effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and quality Willingness to learn, improve and adapt
Dec 03, 2021
Full time
Our client is a fast-growing specialist imaging equipment manufacturer based in East Sussex. The company has 20 employees and is part of the Scientific Industries group of companies. The growth of the company has created the need to hire an Applications Engineer to add to the team. Our client develops and manufactures a wide range of camera products and x-ray instrumentation equipment. The role is to work directly with customers to understand their specific technical requirements and ensure that the appropriate Photonic Science products are offered to provide them with an optimal solution. Tasks include pre- and post-sales support and providing customer feedback into the company to assist with quality and productivity improvements. * The sales department contributes to the overall achievement of yield and quality KPI targets * The role involves direct customer interactions, including in person meetings * Occasional travel may be required * The role is Monday to Friday working within office-type hours. *1.**Operational Duties* Pre-sales customer support to select product and develop specification Post-sales customer support to assist with product installation and operation Customer training Creation and maintenance of product manuals and datasheets Creation and maintenance of application notes Providing customer feedback to Sales and Engineering teams Maintaining demonstration equipment *2.**Production Support and Quality Control* Collaborate in team-based development projects Assist QA with customer metrics Ensure equipment compliance with current standards Support production personnel as required *3.**Ad hoc* The role may include other reasonable duties/tasks from time to time. *Key Interfaces* Other engineers to share opinions and problems Sales staff Drawing office (for design input, lessons learned etc.) Management team To be successful in this role as an application engineer, you will require the following skills and qualifications *Qualifications* Degree in Engineering or Physics *Experience* 2 years minimum experience in complex photonic systems including x-ray, SWIR, sCMOS and intensified cameras *Knowledge* Camera systems Customised products for scientific, industrial or defence applications X-Ray equipment Analysis software *Skills & Abilities* Excellent verbal and written communication skills Data Analysis and presentation *Personal Qualities* Analytical problem solver Excellent personal organisation Dynamic, positive, enthusiastic and possess the ability to think laterally and act through reasoned decision making Ability to work productively, efficiently and effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and quality Willingness to learn, improve and adapt
