Eclipse Hotels Group is an international family owned hotel group who are headquartered in West London. Our company's current portfolio includes brands such as Holiday Inn, Holiday Inn Express and CiTi Hotels, located across the UK, Europe and the Caribbean. An excellent opportunity has arisen for an experienced Guest Service Mnaager at our Holiday Inn Express in Poole.You will have the opportunity to join a developing employer who has the passion and drive to deliver first class service and a quality employee experience. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As our Guest Services Manager you'll deliver this through managing all aspects of the day to day operations of the hotel. You'll also create the warm atmosphere that makes our guests feel at home in any location. In addition to this you will have an excellent eye for detail and exemplary customer service skills. Join us and enjoy the following benefits: Discounted Hotel Rooms at 5000+ IHG Hotels worldwide. With 50% off Food and Beverage Services Employee Assistance and Welfare Program Health Plan Life Insurance Cashback and discounts on the leading high street retailers Complimentary Meals on duty Employee of the Month and Employee of the Year celebrations Recommend a friend scheme Excellent Training & Development What will your key responsibilities and duties be: Create a warm welcome to everyone and set the tone for each of our guests' experience in all areas of our hotel. Multi-tasker! Coverage of our reception desk, restaurant & bar and kitchen (with some occasional night shifts). Carry out Room Checks to ensure cleanliness and maintenance free issues. Act a "Champion" for any new procedures, programmes or systems. Mentor and act as a point of support for all our Team Members across our hotel. Create orders and carry out stock takes for a specific area of our hotel. How will you achieve this? We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every Team Member throughout our brand of hotels. Each hotel delivers True Hospitality in their own way, making them unique. At the heart of it is our key core service skills. True Attitude : being caring, wanting to make a positive difference, and building genuine connections with our guests True Confidence : having the knowledge and skills to perform your role, and giving our guests the confidence that they can trust you, to help and support them during their stay True Listening :focusing on what our guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs True Responsiveness : is about providing our guests with what they need, and doing so in a timely and caring manner What we are looking for: Previous hotel experience as a Duty Manager or Front Office / Reception Supervisor or any other similar roles, ideally from a branded hotel background, with a strong knowledge of Front Office systems. Experience in offering exceptional customer service. A basic understanding of Food Safety standards Proactive, composed, enthusiastic, approachable, able to build strong rapport with guests and other Team Members; A good understanding of good Food & Beverage service; Excellent communication skills in all aspects; good organisational and administrative skills with an eye for detail; Proficient in Microsoft Word, Excel, Power Point presentations; Willing to work a flexible schedule including evenings, weekends and bank holidays; A clean driving license to chauffer our guests to the local airport (Airport located hotels only). We are an equal opportunity employer. We believe in recruiting a diverse workforce that promotes inclusive, people focused culture.
Jul 18, 2025
Full time
Eclipse Hotels Group is an international family owned hotel group who are headquartered in West London. Our company's current portfolio includes brands such as Holiday Inn, Holiday Inn Express and CiTi Hotels, located across the UK, Europe and the Caribbean. An excellent opportunity has arisen for an experienced Guest Service Mnaager at our Holiday Inn Express in Poole.You will have the opportunity to join a developing employer who has the passion and drive to deliver first class service and a quality employee experience. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As our Guest Services Manager you'll deliver this through managing all aspects of the day to day operations of the hotel. You'll also create the warm atmosphere that makes our guests feel at home in any location. In addition to this you will have an excellent eye for detail and exemplary customer service skills. Join us and enjoy the following benefits: Discounted Hotel Rooms at 5000+ IHG Hotels worldwide. With 50% off Food and Beverage Services Employee Assistance and Welfare Program Health Plan Life Insurance Cashback and discounts on the leading high street retailers Complimentary Meals on duty Employee of the Month and Employee of the Year celebrations Recommend a friend scheme Excellent Training & Development What will your key responsibilities and duties be: Create a warm welcome to everyone and set the tone for each of our guests' experience in all areas of our hotel. Multi-tasker! Coverage of our reception desk, restaurant & bar and kitchen (with some occasional night shifts). Carry out Room Checks to ensure cleanliness and maintenance free issues. Act a "Champion" for any new procedures, programmes or systems. Mentor and act as a point of support for all our Team Members across our hotel. Create orders and carry out stock takes for a specific area of our hotel. How will you achieve this? We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every Team Member throughout our brand of hotels. Each hotel delivers True Hospitality in their own way, making them unique. At the heart of it is our key core service skills. True Attitude : being caring, wanting to make a positive difference, and building genuine connections with our guests True Confidence : having the knowledge and skills to perform your role, and giving our guests the confidence that they can trust you, to help and support them during their stay True Listening :focusing on what our guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs True Responsiveness : is about providing our guests with what they need, and doing so in a timely and caring manner What we are looking for: Previous hotel experience as a Duty Manager or Front Office / Reception Supervisor or any other similar roles, ideally from a branded hotel background, with a strong knowledge of Front Office systems. Experience in offering exceptional customer service. A basic understanding of Food Safety standards Proactive, composed, enthusiastic, approachable, able to build strong rapport with guests and other Team Members; A good understanding of good Food & Beverage service; Excellent communication skills in all aspects; good organisational and administrative skills with an eye for detail; Proficient in Microsoft Word, Excel, Power Point presentations; Willing to work a flexible schedule including evenings, weekends and bank holidays; A clean driving license to chauffer our guests to the local airport (Airport located hotels only). We are an equal opportunity employer. We believe in recruiting a diverse workforce that promotes inclusive, people focused culture.
London Bridge Hotel is currently looking for an enthusiastic and experienced Head Chef to join our management team. London Bridge Hotel is a beautiful and unique, four-star boutique property based in the heart of London. Its prime position next to The Shard, London Bridge station, Borough Market and the Square Mile makes it convenient for city guests and business travellers alike. Why work as a Head Chef for us at London Bridge Hotel? Free access to the hotel gym 50% staff discounts on F&B outlets and discounted hotel stays for friends and family Regular and ongoing training Annual inflationary pay increases Free meals while on duty Free laundry and dry cleaning of uniforms You'll be treated as an important and valued member of our hotel team As a Head Chef at London Bridge Hotel, you will: Oversee day to day operation of the Kitchen working both AM & PM shifts Ensure the consistent smooth running of food production areas within the Kitchen, improve and make necessary adjustments Ensure effective control of stock purchasing, receipt, storage, preparation and service with regard to quality, quantity and safety. Ensure, that all food production areas are operating to the required standards throughout the designated opening hours. Maintain a high level of food quality and production with the aim of exceeding our guest's expectations. Ensure that the food operations are controlled in a manner which reaches the desired cost of sales and maximising potential and optimising resources. Ensure the security of all foods, chemicals and equipment by maintaining procedures laid down by the Health and Safety Policy. Ensure that at all times cleanliness, food safety and all other Health and Safety matters are adhered to so as not to breach any legislative points within the Food Safety Act 1990 or the Health and Safety at Work Act. Recruit, train, motivate appraise and supervise all kitchen roles Place orders with suppliers, contact new suppliers and search for best prices Complete the weekly staff rota including water duties for the floors & C&B Head the menu planning together with creating new dishes Investigate and respond to any guest's complaints Ensure all Training & Development is completed together with health & safety regulations Assist with payroll by completing weekly timesheets, deal with any kitchen staff issues accordingly Adhere to all deadlines related to the kitchen e.g. stock taking, weekly timesheets, menu change, H&S inspection requirements Work closely with the F&B Manager and Supervisors Undertake all other duties as and when directed by the General Manager
Jul 18, 2025
Full time
London Bridge Hotel is currently looking for an enthusiastic and experienced Head Chef to join our management team. London Bridge Hotel is a beautiful and unique, four-star boutique property based in the heart of London. Its prime position next to The Shard, London Bridge station, Borough Market and the Square Mile makes it convenient for city guests and business travellers alike. Why work as a Head Chef for us at London Bridge Hotel? Free access to the hotel gym 50% staff discounts on F&B outlets and discounted hotel stays for friends and family Regular and ongoing training Annual inflationary pay increases Free meals while on duty Free laundry and dry cleaning of uniforms You'll be treated as an important and valued member of our hotel team As a Head Chef at London Bridge Hotel, you will: Oversee day to day operation of the Kitchen working both AM & PM shifts Ensure the consistent smooth running of food production areas within the Kitchen, improve and make necessary adjustments Ensure effective control of stock purchasing, receipt, storage, preparation and service with regard to quality, quantity and safety. Ensure, that all food production areas are operating to the required standards throughout the designated opening hours. Maintain a high level of food quality and production with the aim of exceeding our guest's expectations. Ensure that the food operations are controlled in a manner which reaches the desired cost of sales and maximising potential and optimising resources. Ensure the security of all foods, chemicals and equipment by maintaining procedures laid down by the Health and Safety Policy. Ensure that at all times cleanliness, food safety and all other Health and Safety matters are adhered to so as not to breach any legislative points within the Food Safety Act 1990 or the Health and Safety at Work Act. Recruit, train, motivate appraise and supervise all kitchen roles Place orders with suppliers, contact new suppliers and search for best prices Complete the weekly staff rota including water duties for the floors & C&B Head the menu planning together with creating new dishes Investigate and respond to any guest's complaints Ensure all Training & Development is completed together with health & safety regulations Assist with payroll by completing weekly timesheets, deal with any kitchen staff issues accordingly Adhere to all deadlines related to the kitchen e.g. stock taking, weekly timesheets, menu change, H&S inspection requirements Work closely with the F&B Manager and Supervisors Undertake all other duties as and when directed by the General Manager
Company Description The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leaders in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five star luxury. Passionate about developing and promoting talent, The Savoy offers unwavering support and recognition to colleagues, as well as having a very competitive benefits plan. Job Description Job Title: Assistant In-Room Dining Manager Department: Food & Beverage, IRD Inspired and Supported by: In-Room Dining Manager Your purpose will be: As the Assistant In-Room Dining Manager, your primary role is to lead and support the In-Room Dining team in delivering exceptional service and unforgettable dining experiences for our guests. You will ensure smooth daily operations, maintain the highest service standards, and provide leadership to elevate both team performance and guest satisfaction. You will be accountable for: Leading the team to deliver consistent 5-star service, ensuring an extraordinary in-room dining experience for every guest. Organizing the team's daily tasks, scheduling shifts, and ensuring efficient and seamless service during both peak and off-peak hours. Conducting daily team briefings, setting each shift up for success, and motivating your team to excel. Training, empowering, and inspiring your team to deliver exceptional service while maintaining operational standards. Being hands-on during service, providing guidance, and ensuring service quality meets or exceeds expectations. Collaborating with the kitchen and other departments to ensure accurate and timely order processing and delivery. Handling guest feedback and resolving any issues promptly and professionally, ensuring no guest leaves unsatisfied. Monitoring guest reviews and addressing recurring issues to continuously improve service. Ensuring compliance with health, safety, and hygiene regulations at all times. Managing inventory, ensuring adequate supplies, and coordinating with procurement for timely replenishment. Supporting financial performance by achieving department targets, managing expenses, and contributing to cost control. Providing ongoing coaching and feedback to team members, developing their skills, and driving performance. Assisting with reporting, analyzing relevant data, and contributing to management reviews. Qualifications What you will need to do in this role? Essential: 1-2 years of experience in a supervisory or assistant management role within a luxury hospitality environment. A strong understanding of 5-star hospitality standards and the passion to deliver them consistently. Exceptional communication skills, with the ability to lead and inspire your team. Quick thinking, resourceful, and capable of problem-solving in real-time. Ability to work under pressure in a fast-paced environment and maintain high standards. Flexibility to work rotating shifts, including weekends and public holidays. Desirable: Familiarity with industry-related software, such as POS systems and reporting tools. Basic computer skills and knowledge of reservation systems (e.g., OpenTable). Industry certifications, such as WSET or food safety qualifications. Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues. Additional Information What's in it for you? Competitive salary, pension, and life assurance 31-33 days of holiday (including public holidays) Cashback for wellbeing/healthcare expenses & Perkbox Exclusive discounts: Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included) 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants 20% off at other Gordon Ramsay restaurants and Restaurant 1890 Free stay at The Savoy after probation Colleague restaurant, interfaith prayer room and wellness room Laundry services for all colleagues Gym access, cycle-to-work scheme and Virgin Active membership discount Season ticket loan for commuting Employee assistance program English classes, optician reimbursements, and local discounts for F&B and retail
Jul 18, 2025
Full time
Company Description The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leaders in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five star luxury. Passionate about developing and promoting talent, The Savoy offers unwavering support and recognition to colleagues, as well as having a very competitive benefits plan. Job Description Job Title: Assistant In-Room Dining Manager Department: Food & Beverage, IRD Inspired and Supported by: In-Room Dining Manager Your purpose will be: As the Assistant In-Room Dining Manager, your primary role is to lead and support the In-Room Dining team in delivering exceptional service and unforgettable dining experiences for our guests. You will ensure smooth daily operations, maintain the highest service standards, and provide leadership to elevate both team performance and guest satisfaction. You will be accountable for: Leading the team to deliver consistent 5-star service, ensuring an extraordinary in-room dining experience for every guest. Organizing the team's daily tasks, scheduling shifts, and ensuring efficient and seamless service during both peak and off-peak hours. Conducting daily team briefings, setting each shift up for success, and motivating your team to excel. Training, empowering, and inspiring your team to deliver exceptional service while maintaining operational standards. Being hands-on during service, providing guidance, and ensuring service quality meets or exceeds expectations. Collaborating with the kitchen and other departments to ensure accurate and timely order processing and delivery. Handling guest feedback and resolving any issues promptly and professionally, ensuring no guest leaves unsatisfied. Monitoring guest reviews and addressing recurring issues to continuously improve service. Ensuring compliance with health, safety, and hygiene regulations at all times. Managing inventory, ensuring adequate supplies, and coordinating with procurement for timely replenishment. Supporting financial performance by achieving department targets, managing expenses, and contributing to cost control. Providing ongoing coaching and feedback to team members, developing their skills, and driving performance. Assisting with reporting, analyzing relevant data, and contributing to management reviews. Qualifications What you will need to do in this role? Essential: 1-2 years of experience in a supervisory or assistant management role within a luxury hospitality environment. A strong understanding of 5-star hospitality standards and the passion to deliver them consistently. Exceptional communication skills, with the ability to lead and inspire your team. Quick thinking, resourceful, and capable of problem-solving in real-time. Ability to work under pressure in a fast-paced environment and maintain high standards. Flexibility to work rotating shifts, including weekends and public holidays. Desirable: Familiarity with industry-related software, such as POS systems and reporting tools. Basic computer skills and knowledge of reservation systems (e.g., OpenTable). Industry certifications, such as WSET or food safety qualifications. Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues. Additional Information What's in it for you? Competitive salary, pension, and life assurance 31-33 days of holiday (including public holidays) Cashback for wellbeing/healthcare expenses & Perkbox Exclusive discounts: Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included) 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants 20% off at other Gordon Ramsay restaurants and Restaurant 1890 Free stay at The Savoy after probation Colleague restaurant, interfaith prayer room and wellness room Laundry services for all colleagues Gym access, cycle-to-work scheme and Virgin Active membership discount Season ticket loan for commuting Employee assistance program English classes, optician reimbursements, and local discounts for F&B and retail
Premier Work Support are currently seeking reliable and enthusiastic Catering Assistants to join our client's team. The successful candidates will assist with the preparation and service of food, ensuring high standards of hygiene and customer service are maintained at all times. This is an excellent opportunity for individuals who enjoy working in a fast-paced catering environment and take pride in delivering great service. Available Positions: Position 1: Catering Assistant (Breakfast Service) Shifts: Saturdays & Sundays, 07:15 - 11:15 Supporting breakfast service, including preparation, serving, and ensuring the area is clean and ready for service. Position 2: Catering Assistant (Night Shift) Shifts: Sunday through to Thursday, 22:00 - 03:30 Supporting late-night catering operations, including meal preparation, service, and kitchen clean-down. Key Responsibilities: Assist in the preparation, cooking, and presentation of meals. Serve food and beverages in a friendly, efficient, and professional manner. Maintain a clean and hygienic environment in the kitchen and service areas. Follow cleaning schedules and ensure all kitchen equipment is cleaned and maintained. Monitor stock levels and inform supervisors of any shortages. Adhere to food hygiene and safety regulations at all times. Understand and follow procedures for handling allergens and dietary requirements. Support the catering team as required across different service areas. Requirements: Food Hygiene Level 1 & Level 2 certificates (desirable). Allergen awareness and understanding of food labelling (desirable). Previous experience in a catering or hospitality environment (desirable). Good communication and interpersonal skills. Ability to work independently and as part of a team. Reliable, punctual, and flexible in approach to work. If you are passionate about food service and customer care and meet the essential criteria, we would love to hear from you. Apply now and become part of a great catering team!
Jul 18, 2025
Seasonal
Premier Work Support are currently seeking reliable and enthusiastic Catering Assistants to join our client's team. The successful candidates will assist with the preparation and service of food, ensuring high standards of hygiene and customer service are maintained at all times. This is an excellent opportunity for individuals who enjoy working in a fast-paced catering environment and take pride in delivering great service. Available Positions: Position 1: Catering Assistant (Breakfast Service) Shifts: Saturdays & Sundays, 07:15 - 11:15 Supporting breakfast service, including preparation, serving, and ensuring the area is clean and ready for service. Position 2: Catering Assistant (Night Shift) Shifts: Sunday through to Thursday, 22:00 - 03:30 Supporting late-night catering operations, including meal preparation, service, and kitchen clean-down. Key Responsibilities: Assist in the preparation, cooking, and presentation of meals. Serve food and beverages in a friendly, efficient, and professional manner. Maintain a clean and hygienic environment in the kitchen and service areas. Follow cleaning schedules and ensure all kitchen equipment is cleaned and maintained. Monitor stock levels and inform supervisors of any shortages. Adhere to food hygiene and safety regulations at all times. Understand and follow procedures for handling allergens and dietary requirements. Support the catering team as required across different service areas. Requirements: Food Hygiene Level 1 & Level 2 certificates (desirable). Allergen awareness and understanding of food labelling (desirable). Previous experience in a catering or hospitality environment (desirable). Good communication and interpersonal skills. Ability to work independently and as part of a team. Reliable, punctual, and flexible in approach to work. If you are passionate about food service and customer care and meet the essential criteria, we would love to hear from you. Apply now and become part of a great catering team!
Job Description - Front Office Supervisor (HOT0BPKX) Job Description Job Number: Front Office Supervisor ( Job Number: HOT0BPKX ) Work Locations Work Locations : Hilton Reading Hotel Drake Way Reading RG2 0GQ WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS. - Here it's all about growth and working in a sustainable way. We all enjoy the art of service, but most importantly, we enjoy a collaborative, unbiased, healthy and responsive space for all team members. This is what makes Hilton Reading the perfect choice for the next step in your career. Here, we're committed on delivering exceptional guest experiences and unconditioned talent development through innovation and creative thinking This is a part-time 24 hours a week role A WORLD OF REWARDS Salary £12.89 Uniform provided Free and healthy meals when on duty Grow your Career! Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ( ) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Free Parking Guest Experience Day after successfully passing probation Modern and inclusive Team Member's areas What will I be doing? As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Supervise Front Desk operations during your assigned shift to a consistently high standard Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events Advise your shift team of any special events or VIP Guests in the hotel that day Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work Maximize sales revenues through up-selling and marketing program Manage Guest requests, inquiries, and complaints promptly and completely Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service What are we looking for? A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Front Office experience in the hotel, leisure, and/or retail sector Strong commercial/business awareness and demonstration of sales capabilities Calm, organized work ethic with the ability to prioritize and meet deadlines Excellent supervisory, inter-personal, and communication skills A passion for delivering exceptional levels of Guest service It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay. Job : Guest Services, Operations, and Front Office
Jul 18, 2025
Full time
Job Description - Front Office Supervisor (HOT0BPKX) Job Description Job Number: Front Office Supervisor ( Job Number: HOT0BPKX ) Work Locations Work Locations : Hilton Reading Hotel Drake Way Reading RG2 0GQ WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS. - Here it's all about growth and working in a sustainable way. We all enjoy the art of service, but most importantly, we enjoy a collaborative, unbiased, healthy and responsive space for all team members. This is what makes Hilton Reading the perfect choice for the next step in your career. Here, we're committed on delivering exceptional guest experiences and unconditioned talent development through innovation and creative thinking This is a part-time 24 hours a week role A WORLD OF REWARDS Salary £12.89 Uniform provided Free and healthy meals when on duty Grow your Career! Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ( ) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Free Parking Guest Experience Day after successfully passing probation Modern and inclusive Team Member's areas What will I be doing? As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Supervise Front Desk operations during your assigned shift to a consistently high standard Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events Advise your shift team of any special events or VIP Guests in the hotel that day Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work Maximize sales revenues through up-selling and marketing program Manage Guest requests, inquiries, and complaints promptly and completely Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service What are we looking for? A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Front Office experience in the hotel, leisure, and/or retail sector Strong commercial/business awareness and demonstration of sales capabilities Calm, organized work ethic with the ability to prioritize and meet deadlines Excellent supervisory, inter-personal, and communication skills A passion for delivering exceptional levels of Guest service It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay. Job : Guest Services, Operations, and Front Office
Restaurant Supervisor - Whitehaven We're currently hiring at The Howgate Brewers Fayre. Working 35 hours per week, paying up to £14.01 per hour. Restaurant Supervisor - The Howgate Brewers Fayre - Restaurant Come and be a Restaurant Supervisor at The Howgate Brewers Fayre in Whitehaven. Act as the vital link between the kitchen and our Front of House team and put the 'super' into Supervisor! Lead and manage your team to amazing customer service every time. Immediate start. PAY RATE: Up to £14.01 per hour CONTRACT TYPE: Permanent - we don't do zero hours contracts! HOURS: 35 hours per week - guaranteed hours to plan your week around LOCATION: The Howgate Brewers Fayre, Howgate, Whitehaven CA28 6PL Why you'll love it here: Training and support: We've got a warm welcome and training that will make your life easier from the start and the opportunities that'll give you a real career path in our business. Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants Pension and saving schemes: Company pension and save as you earn scheme Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more Have a meal on us: You'll receive a £40 voucher to spend in our restaurant when you join us What you'll do: Join our team at The Howgate Brewers Fayre as a Restaurant Supervisor and take the next step in your team manager career. Your natural leadership, organisation and people skills have found their home at the UK's leading hospitality business, Whitbread.
Jul 18, 2025
Full time
Restaurant Supervisor - Whitehaven We're currently hiring at The Howgate Brewers Fayre. Working 35 hours per week, paying up to £14.01 per hour. Restaurant Supervisor - The Howgate Brewers Fayre - Restaurant Come and be a Restaurant Supervisor at The Howgate Brewers Fayre in Whitehaven. Act as the vital link between the kitchen and our Front of House team and put the 'super' into Supervisor! Lead and manage your team to amazing customer service every time. Immediate start. PAY RATE: Up to £14.01 per hour CONTRACT TYPE: Permanent - we don't do zero hours contracts! HOURS: 35 hours per week - guaranteed hours to plan your week around LOCATION: The Howgate Brewers Fayre, Howgate, Whitehaven CA28 6PL Why you'll love it here: Training and support: We've got a warm welcome and training that will make your life easier from the start and the opportunities that'll give you a real career path in our business. Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants Pension and saving schemes: Company pension and save as you earn scheme Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more Have a meal on us: You'll receive a £40 voucher to spend in our restaurant when you join us What you'll do: Join our team at The Howgate Brewers Fayre as a Restaurant Supervisor and take the next step in your team manager career. Your natural leadership, organisation and people skills have found their home at the UK's leading hospitality business, Whitbread.
Apprentice Store Manager - FARMFOODS LIMITED 0 Likes Home Explore Apprentice Store Manager - FARMFOODS LIMITED About 15th July 2025 Farmfoods is a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an 'old fashioned', genuine and friendly customer experience. Our shop teams are essential. They serve thousands of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods. Are you an experienced team leader or supervisor in retail, hospitality or another customer focused industry? Are you looking to progress further into a management role? If yes, then this might be the opportunity for you. Apply today! We are looking to recruit an Apprentice Store Manager for our shop in Bury St Edmunds We offer a permanent full-time (45 hours per week) position working a variety of shifts, 5 days from 7 each week. What does the training involve? Initial training period working alongside an experienced shop manager and developing your practical skills in retail management A period of running your shop with high support from your Area Manager Approximately 3-6 months into your training, you will take on full responsibility for our Seacroft shop, where you will continue to develop your management skills, with the support of your area manager Working towards a Level 4 Retail Manager apprenticeship qualification with Inspiro Learning, our approved training provider Support with upskilling your maths and English (if required) Completion of an independent end-point assessment at the end of your training This is a 19-month training programme and upon successful completion, you will be made a permanent employee. In return for your hard work and commitment, you will receive: A starting salary of £31,392.52(which will increase to £33,948.94 after 6 months) Paid time to complete your apprenticeship coursework Great training and support 30 days holiday each year 15% staff discount to use in any of our shops Free life assurance As an Apprentice Store Manager, you will: Be fully accountable for your shop and responsible for ensuring that customers are looked after and shop routines are completed to maintain a safe, clean and tidy shop Motivate and guide your team to be as successful and efficient as possible Lead by example and get stuck in with the day-to-day tasks involved in running one of our busy shops Control key costs including payroll, shrinkage and waste Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation Take responsibility for the recruitment, training and development of your team Training to be provided Apprenticeships include time away from working for specialist training. You'll study to gain professional knowledge and skills. College or training organisation INSPIRO LEARNING LIMITED Apprenticeship standards are aimed at developing skills within the apprentice's chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role. This will include the completion of functional skills in maths and English Once the apprentice has completed a minimum of 12 months training and the employer and Inspiro's Regional Trainer confirm they have met all the requirements of the standard, they will be put through to end point assessment. The endpoint assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role Each apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face-to-face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end-point assessment Entry Requirements Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills required Communication skills Attention to detail Organisation skills Problem solving skills Team working Other requirements This is a 19-month training programme and upon successful completion you will be made a permanent employee There are many opportunities for a career at Farmfoods. We always look to promote our team members internally, and many people in management and central services positions at Farmfoods started their careers in our shops. This could be the start of a rewarding and long-term career for you Closing Date The closing date for this job offer is on 25/07/2025 £31,392.52 a year Location This job is located inBury St Edmunds, Suffolk West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.
Jul 18, 2025
Full time
Apprentice Store Manager - FARMFOODS LIMITED 0 Likes Home Explore Apprentice Store Manager - FARMFOODS LIMITED About 15th July 2025 Farmfoods is a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an 'old fashioned', genuine and friendly customer experience. Our shop teams are essential. They serve thousands of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods. Are you an experienced team leader or supervisor in retail, hospitality or another customer focused industry? Are you looking to progress further into a management role? If yes, then this might be the opportunity for you. Apply today! We are looking to recruit an Apprentice Store Manager for our shop in Bury St Edmunds We offer a permanent full-time (45 hours per week) position working a variety of shifts, 5 days from 7 each week. What does the training involve? Initial training period working alongside an experienced shop manager and developing your practical skills in retail management A period of running your shop with high support from your Area Manager Approximately 3-6 months into your training, you will take on full responsibility for our Seacroft shop, where you will continue to develop your management skills, with the support of your area manager Working towards a Level 4 Retail Manager apprenticeship qualification with Inspiro Learning, our approved training provider Support with upskilling your maths and English (if required) Completion of an independent end-point assessment at the end of your training This is a 19-month training programme and upon successful completion, you will be made a permanent employee. In return for your hard work and commitment, you will receive: A starting salary of £31,392.52(which will increase to £33,948.94 after 6 months) Paid time to complete your apprenticeship coursework Great training and support 30 days holiday each year 15% staff discount to use in any of our shops Free life assurance As an Apprentice Store Manager, you will: Be fully accountable for your shop and responsible for ensuring that customers are looked after and shop routines are completed to maintain a safe, clean and tidy shop Motivate and guide your team to be as successful and efficient as possible Lead by example and get stuck in with the day-to-day tasks involved in running one of our busy shops Control key costs including payroll, shrinkage and waste Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation Take responsibility for the recruitment, training and development of your team Training to be provided Apprenticeships include time away from working for specialist training. You'll study to gain professional knowledge and skills. College or training organisation INSPIRO LEARNING LIMITED Apprenticeship standards are aimed at developing skills within the apprentice's chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role. This will include the completion of functional skills in maths and English Once the apprentice has completed a minimum of 12 months training and the employer and Inspiro's Regional Trainer confirm they have met all the requirements of the standard, they will be put through to end point assessment. The endpoint assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role Each apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face-to-face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end-point assessment Entry Requirements Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills required Communication skills Attention to detail Organisation skills Problem solving skills Team working Other requirements This is a 19-month training programme and upon successful completion you will be made a permanent employee There are many opportunities for a career at Farmfoods. We always look to promote our team members internally, and many people in management and central services positions at Farmfoods started their careers in our shops. This could be the start of a rewarding and long-term career for you Closing Date The closing date for this job offer is on 25/07/2025 £31,392.52 a year Location This job is located inBury St Edmunds, Suffolk West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.
Are you passionate about hospitality, and interested in taking on a new challenge? We are looking for an outstanding Duty Catering Manager to join our team. This role plays a crucial role in achieving the Catering team's objectives, taking an active role in the day-to-day running of the catering operations, across the bars, café and events, which includes: managing staff, delivering outstanding customer service, and managing resources effectively to maximise profit. Responsibilities include: Delivering excellent customer service whilst maximising profit Developing and delivering on training strategy, building a high performing team Efficiently managing, recruiting and inducting staff Stock management Cashing up and cash management Ensure cleanliness of all catering areas are maintained and Food Safety adhered to at all times You will have hospitality/food & beverage experience at a supervisory or managerial level, previous bar experience and experience of working on events. You will havegreat attention to detail and be able to deal with matters proactively. You must also currently hold the right to work in the UK. This is an excellent opportunity to express your creative ideas to drive improvement and build upon your management abilities. Working in an internationally recognised arts organisation, this is a great time to be part of our growth as we work towards opening a fourth venue. For more information, please view the job pack - Duty Catering Manager Job Pack June 2025 . This is an ongoing vacancy, and we aim to contact candidates on an ad-hoc basis. Once a suitable candidate is appointed, this vacancy will close without further notice. We are committed to building a culturally diverse workforce and actively encourage applicationsfrom Black, Asian and those belonging to ethnic groups that are currently underrepresented within the Arts. Applications from d/Deaf and disabled communities and low socio-economic backgrounds are also welcome. As a user of the Disability Confident Scheme, we guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in the Job Pack. Sadler's Wells is a PiPA (Parents and Carers in Performing Arts) Charter Partner, striving towards creating a more family friendly working environment. If youwould like support orhave any queries regarding the formator submissionof the application, please contact us on . You can also review our FAQS .
Jul 18, 2025
Full time
Are you passionate about hospitality, and interested in taking on a new challenge? We are looking for an outstanding Duty Catering Manager to join our team. This role plays a crucial role in achieving the Catering team's objectives, taking an active role in the day-to-day running of the catering operations, across the bars, café and events, which includes: managing staff, delivering outstanding customer service, and managing resources effectively to maximise profit. Responsibilities include: Delivering excellent customer service whilst maximising profit Developing and delivering on training strategy, building a high performing team Efficiently managing, recruiting and inducting staff Stock management Cashing up and cash management Ensure cleanliness of all catering areas are maintained and Food Safety adhered to at all times You will have hospitality/food & beverage experience at a supervisory or managerial level, previous bar experience and experience of working on events. You will havegreat attention to detail and be able to deal with matters proactively. You must also currently hold the right to work in the UK. This is an excellent opportunity to express your creative ideas to drive improvement and build upon your management abilities. Working in an internationally recognised arts organisation, this is a great time to be part of our growth as we work towards opening a fourth venue. For more information, please view the job pack - Duty Catering Manager Job Pack June 2025 . This is an ongoing vacancy, and we aim to contact candidates on an ad-hoc basis. Once a suitable candidate is appointed, this vacancy will close without further notice. We are committed to building a culturally diverse workforce and actively encourage applicationsfrom Black, Asian and those belonging to ethnic groups that are currently underrepresented within the Arts. Applications from d/Deaf and disabled communities and low socio-economic backgrounds are also welcome. As a user of the Disability Confident Scheme, we guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in the Job Pack. Sadler's Wells is a PiPA (Parents and Carers in Performing Arts) Charter Partner, striving towards creating a more family friendly working environment. If youwould like support orhave any queries regarding the formator submissionof the application, please contact us on . You can also review our FAQS .
Select how often (in days) to receive an alert: Bonus Scheme: Quarterly Bonus Incentive! Company : Cooplands Bakery What will my role look like? We are looking for a passionate Store Manager who can lead, inspire and motivate your team to join our welcoming Cooplands bakery! Our Store Managers are the heart and soul of our stores and keep sprits high; you are able to stay focussed on delivering excellent standards and great products all whilst keeping an eye on your targets. Your honesty, hard-work and leadership abilities will inspire your team to deliver great results and provide a consistently brilliant customer experience. You strive to promote sales and increase profitability and you keep a close eye on waste controls, labour controls and customer service standards. You lead from the front by rolling your sleeves up and supporting your team with food preparation, store cleanliness and serving our loyal customers. What's in it for me? To show our appreciation for your hard work, we have a range of benefits you can take advantage of 25% Cooplands Staff Discount 28 Days Annual Leave (including bank holidays and rising up to 33 days with long service Pension Scheme 24/7 access to virtual GP & wellbeing service Life Assurance Progression & career opportunities Recognition rewards Discretionary Sickness pay Access to Employee Assistance Programme Got what it takes? If you have store management experience then that is great, we would love you to apply! Or if you have supervisory experience within hospitality / retail and feel you are ready to step into a managerial role then don't hesitate to submit your application, we are interested in speaking with you. Apply today to s tart your fantastic career as our Cooplands Store Manager ! To apply please email a copy of your CV to with the reference 'Cooplands Store Manager - Hedon - 113682" Please note - you are required to successfully pass a DBS check, which will be funded by EG Group. Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace. INDCOOP Screen readers cannot read the following searchable map. To navigate, press the arrow keys. To activate drag with keyboard, press Alt + Enter. Once in keyboard drag state, use the arrow keys to move the marker. To complete the drag, press the Enter key. To cancel, press Escape. 1 Job 1 Job 1 Job 1 Job 1 Job 1 Job
Jul 18, 2025
Full time
Select how often (in days) to receive an alert: Bonus Scheme: Quarterly Bonus Incentive! Company : Cooplands Bakery What will my role look like? We are looking for a passionate Store Manager who can lead, inspire and motivate your team to join our welcoming Cooplands bakery! Our Store Managers are the heart and soul of our stores and keep sprits high; you are able to stay focussed on delivering excellent standards and great products all whilst keeping an eye on your targets. Your honesty, hard-work and leadership abilities will inspire your team to deliver great results and provide a consistently brilliant customer experience. You strive to promote sales and increase profitability and you keep a close eye on waste controls, labour controls and customer service standards. You lead from the front by rolling your sleeves up and supporting your team with food preparation, store cleanliness and serving our loyal customers. What's in it for me? To show our appreciation for your hard work, we have a range of benefits you can take advantage of 25% Cooplands Staff Discount 28 Days Annual Leave (including bank holidays and rising up to 33 days with long service Pension Scheme 24/7 access to virtual GP & wellbeing service Life Assurance Progression & career opportunities Recognition rewards Discretionary Sickness pay Access to Employee Assistance Programme Got what it takes? If you have store management experience then that is great, we would love you to apply! Or if you have supervisory experience within hospitality / retail and feel you are ready to step into a managerial role then don't hesitate to submit your application, we are interested in speaking with you. Apply today to s tart your fantastic career as our Cooplands Store Manager ! To apply please email a copy of your CV to with the reference 'Cooplands Store Manager - Hedon - 113682" Please note - you are required to successfully pass a DBS check, which will be funded by EG Group. Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace. INDCOOP Screen readers cannot read the following searchable map. To navigate, press the arrow keys. To activate drag with keyboard, press Alt + Enter. Once in keyboard drag state, use the arrow keys to move the marker. To complete the drag, press the Enter key. To cancel, press Escape. 1 Job 1 Job 1 Job 1 Job 1 Job 1 Job
Restaurant Supervisor - We're currently recruiting in our The Packet Steamer Beefeater. Working 30 hours per week, paying up to £14.01 per hour. Restaurant Supervisor - The Packet Steamer Beefeater - Restaurant Come and be a Restaurant Supervisor at The Packet Steamer Beefeater in Liverpool. Act as the vital link between the kitchen and our Front of House team and put the 'super' into Supervisor! Lead and manage your team to amazing customer service every time. Immediate start. PAY RATE: £14.01 per hour CONTRACT TYPE: Permanent - we don't do zero hours contracts! HOURS: 30 hours per week - guaranteed hours to plan your week around LOCATION: Northern Perimeter Road, Merseyside Bootle, Liverpool Merseyside L30 7PT Why you'll love it here: Training and support: We've got a warm welcome and training that will make your life easier from the start and the opportunities that'll give you a real career path in our business. Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants Pension and saving schemes: Company pension and save as you earn scheme Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more Have a meal on us: You'll receive a £40 voucher to spend in our restaurant when you join us What you'll do: Join our team at The Packet Steamer Beefeater as a Restaurant Supervisor and take the next step in your team manager career. Your natural leadership, organisation and people skills have found their home at the UK's leading hospitality business, Whitbread.
Jul 18, 2025
Full time
Restaurant Supervisor - We're currently recruiting in our The Packet Steamer Beefeater. Working 30 hours per week, paying up to £14.01 per hour. Restaurant Supervisor - The Packet Steamer Beefeater - Restaurant Come and be a Restaurant Supervisor at The Packet Steamer Beefeater in Liverpool. Act as the vital link between the kitchen and our Front of House team and put the 'super' into Supervisor! Lead and manage your team to amazing customer service every time. Immediate start. PAY RATE: £14.01 per hour CONTRACT TYPE: Permanent - we don't do zero hours contracts! HOURS: 30 hours per week - guaranteed hours to plan your week around LOCATION: Northern Perimeter Road, Merseyside Bootle, Liverpool Merseyside L30 7PT Why you'll love it here: Training and support: We've got a warm welcome and training that will make your life easier from the start and the opportunities that'll give you a real career path in our business. Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants Pension and saving schemes: Company pension and save as you earn scheme Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more Have a meal on us: You'll receive a £40 voucher to spend in our restaurant when you join us What you'll do: Join our team at The Packet Steamer Beefeater as a Restaurant Supervisor and take the next step in your team manager career. Your natural leadership, organisation and people skills have found their home at the UK's leading hospitality business, Whitbread.
AV Project Manager (Production) London, UK Salary: £42,000 - £50,000 (dependant on experience) Your perspective: Private Healthcare with no excess payments for the employee Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Position Overview - Project Manager The Project Manager is responsible for managing project scope all scales of events. This position will monitor progress and performance against the project plan, identifying, resolving, escalating operational problems, and minimising delays. This position is responsible for the end-to-end execution of projects from event design and development through closing. The Project Manager will ensure successful and profitable execution of events by following Technical and Production Standards and supporting the implementation of processes and SOP's that drive consistency in event production. This position will partner with Project Management, Sales, and Operations teams in determining event technical requirements and communicating event execution plan with all parties. The Project Manager will report to the Director, Project Management or General Manager in area. Key Job Responsibilities Event Project Management Prepare and communicate technical production & labour schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to team members, vendors and venue partners. Determine and secure the resources required to successfully complete each project. Drive Results - Maintain focus on client needs by attending client meetings, creating and maintaining organised show documentation and responding to client concerns and questions. Monitor project scope throughout the event planning process and adjust as necessary to ensure the successful completion of the project. Assist sales and operations teams to help determine equipment needs and technical solutions for the project. Assist with the creation of technical diagrams when required. Review all sales documents to confirm that the equipment and technical positions will meet the client's needs. Deliver World Class Service - Develop and maintain strong relationships with clients at all levels of their organisation and provide outstanding customer service while focusing on client retention. Provide leadership for Technical teams on events. Ensure that all the necessary HSE documentations including but not limited to Risk Assessments and Method Statements are in place and communicated to the project delivery team prior to the execution of an event. Event Execution See the Bigger Picture - Act as the project leader and onsite contact for the client throughout the event. Manage all phases of event technical execution from load-in through run of show to load-out. Assume ownership of inventory management throughout the event. Communicate the project plan and client expectations to event team. Manage onsite changes, including schedule, equipment or workforce modifications. Value People - Mentor and communicate with Encore Team Members on event execution and best practices to help improve the local knowledge base and experience in the market. Do the Right Thing - Ensure compliance with established Technical Standards and Production Standards. At all times, the Project Manager is expected to abide by all health and safety requirements to company and international standards and to ensure that all team members and subcontractors working onsite adhere to the same. Follow up with clients on-site to ensure that their needs are met and the equipment setup is working properly. Financial Management Assist in the creation, analysis, and execution of the project budget, partnering with regional leadership to mitigate external workforce and sub-rental spend. Manage event costs to align with budget and ensure all onsite changes are communicated to sales for billing purposes. Assist with the completion of post-event client invoice. Work with operations management to ensure the prompt payment of all external vendors Ensure compliance with Encore Policies and Procedures to minimise company's exposure to liability claims and property damage, theft and misappropriation. Administrative & Training Complete Encore post-event process, to include the completion of all post-show reporting, confirming all workforce hours are accurately entered and ensuring that outsourced equipment is returned to appropriate provider. Participate in the development of Project Management SOP's. Conduct review and analysis of proposed events as required. Job Requirements 4+ years in corporate production 1+ year of Supervisory experience preferred Strong written and oral communication skills Strong Technical Background Strong Client relationship skills Familiarity with budgets and cost control Operational logistics experience Works well under pressure Ability to manage multiple complex job functions within a fast-paced environment MS Office experience required Technical diagram knowledge / experience preferred Ability to travel up to 50% may be required Competencies Optimises Work Processes Financial Acumen Detail Oriented Problem Solving Drives Quality Results Communicates Effectively Plans and Aligns Hospitality Builds Effective Teams Decision Quality Responsiveness Manages Complexity Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Jul 18, 2025
Full time
AV Project Manager (Production) London, UK Salary: £42,000 - £50,000 (dependant on experience) Your perspective: Private Healthcare with no excess payments for the employee Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Position Overview - Project Manager The Project Manager is responsible for managing project scope all scales of events. This position will monitor progress and performance against the project plan, identifying, resolving, escalating operational problems, and minimising delays. This position is responsible for the end-to-end execution of projects from event design and development through closing. The Project Manager will ensure successful and profitable execution of events by following Technical and Production Standards and supporting the implementation of processes and SOP's that drive consistency in event production. This position will partner with Project Management, Sales, and Operations teams in determining event technical requirements and communicating event execution plan with all parties. The Project Manager will report to the Director, Project Management or General Manager in area. Key Job Responsibilities Event Project Management Prepare and communicate technical production & labour schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to team members, vendors and venue partners. Determine and secure the resources required to successfully complete each project. Drive Results - Maintain focus on client needs by attending client meetings, creating and maintaining organised show documentation and responding to client concerns and questions. Monitor project scope throughout the event planning process and adjust as necessary to ensure the successful completion of the project. Assist sales and operations teams to help determine equipment needs and technical solutions for the project. Assist with the creation of technical diagrams when required. Review all sales documents to confirm that the equipment and technical positions will meet the client's needs. Deliver World Class Service - Develop and maintain strong relationships with clients at all levels of their organisation and provide outstanding customer service while focusing on client retention. Provide leadership for Technical teams on events. Ensure that all the necessary HSE documentations including but not limited to Risk Assessments and Method Statements are in place and communicated to the project delivery team prior to the execution of an event. Event Execution See the Bigger Picture - Act as the project leader and onsite contact for the client throughout the event. Manage all phases of event technical execution from load-in through run of show to load-out. Assume ownership of inventory management throughout the event. Communicate the project plan and client expectations to event team. Manage onsite changes, including schedule, equipment or workforce modifications. Value People - Mentor and communicate with Encore Team Members on event execution and best practices to help improve the local knowledge base and experience in the market. Do the Right Thing - Ensure compliance with established Technical Standards and Production Standards. At all times, the Project Manager is expected to abide by all health and safety requirements to company and international standards and to ensure that all team members and subcontractors working onsite adhere to the same. Follow up with clients on-site to ensure that their needs are met and the equipment setup is working properly. Financial Management Assist in the creation, analysis, and execution of the project budget, partnering with regional leadership to mitigate external workforce and sub-rental spend. Manage event costs to align with budget and ensure all onsite changes are communicated to sales for billing purposes. Assist with the completion of post-event client invoice. Work with operations management to ensure the prompt payment of all external vendors Ensure compliance with Encore Policies and Procedures to minimise company's exposure to liability claims and property damage, theft and misappropriation. Administrative & Training Complete Encore post-event process, to include the completion of all post-show reporting, confirming all workforce hours are accurately entered and ensuring that outsourced equipment is returned to appropriate provider. Participate in the development of Project Management SOP's. Conduct review and analysis of proposed events as required. Job Requirements 4+ years in corporate production 1+ year of Supervisory experience preferred Strong written and oral communication skills Strong Technical Background Strong Client relationship skills Familiarity with budgets and cost control Operational logistics experience Works well under pressure Ability to manage multiple complex job functions within a fast-paced environment MS Office experience required Technical diagram knowledge / experience preferred Ability to travel up to 50% may be required Competencies Optimises Work Processes Financial Acumen Detail Oriented Problem Solving Drives Quality Results Communicates Effectively Plans and Aligns Hospitality Builds Effective Teams Decision Quality Responsiveness Manages Complexity Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
CH&Co is looking for a passionate and experienced Head of Retail (Catering) to lead and develop our matchday and event-day food and beverage operations at Charlton Athletic Football Club. From kiosks to mobile units and fan zone food offerings, this role is central to delivering quality, efficiency, and a first-class fan experience across all catering outlets. About the Role: As Head of Retail (Catering), you'll be responsible for the planning, delivery, and commercial success of all stadium F&B retail operations. Working closely with internal teams and external partners, you'll lead the charge in transforming how fans experience food and drink at The Valley - driving standards, increasing revenue, and delivering consistently excellent service. Key Responsibilities: Oversee the end-to-end operation of all retail catering units on matchdays and non-matchday events. Recruit, train, and manage a catering retail team, including supervisors, kiosk staff, and casual workers. Lead on planning, logistics, and stock control to ensure smooth operations across all outlets. Work with suppliers to deliver a high-quality and varied product range, with a focus on fan satisfaction and profitability. Monitor and report on sales, margins, and customer feedback to drive continuous improvement. Ensure compliance with all health and safety, hygiene, and licensing regulations. Implement efficient systems and processes for ordering and service delivery. Contribute to marketing promotions and matchday campaigns that boost spend-per-head and fan engagement. What We're Looking For: Proven experience in a senior catering or F&B retail management role (stadium, venue, or large-scale event experience preferred). Strong leadership, team management, and organisational skills. A commercial mindset with experience in cost control, profit maximisation, and supplier negotiation. Understanding of health & safety, food hygiene standards, and allergen legislation. Ability to thrive in a fast-paced environment and remain calm under pressure. Availability to work weekends, evenings, and matchdays as required. Show more Ready to Apply? Apply Now Share Location
Jul 18, 2025
Full time
CH&Co is looking for a passionate and experienced Head of Retail (Catering) to lead and develop our matchday and event-day food and beverage operations at Charlton Athletic Football Club. From kiosks to mobile units and fan zone food offerings, this role is central to delivering quality, efficiency, and a first-class fan experience across all catering outlets. About the Role: As Head of Retail (Catering), you'll be responsible for the planning, delivery, and commercial success of all stadium F&B retail operations. Working closely with internal teams and external partners, you'll lead the charge in transforming how fans experience food and drink at The Valley - driving standards, increasing revenue, and delivering consistently excellent service. Key Responsibilities: Oversee the end-to-end operation of all retail catering units on matchdays and non-matchday events. Recruit, train, and manage a catering retail team, including supervisors, kiosk staff, and casual workers. Lead on planning, logistics, and stock control to ensure smooth operations across all outlets. Work with suppliers to deliver a high-quality and varied product range, with a focus on fan satisfaction and profitability. Monitor and report on sales, margins, and customer feedback to drive continuous improvement. Ensure compliance with all health and safety, hygiene, and licensing regulations. Implement efficient systems and processes for ordering and service delivery. Contribute to marketing promotions and matchday campaigns that boost spend-per-head and fan engagement. What We're Looking For: Proven experience in a senior catering or F&B retail management role (stadium, venue, or large-scale event experience preferred). Strong leadership, team management, and organisational skills. A commercial mindset with experience in cost control, profit maximisation, and supplier negotiation. Understanding of health & safety, food hygiene standards, and allergen legislation. Ability to thrive in a fast-paced environment and remain calm under pressure. Availability to work weekends, evenings, and matchdays as required. Show more Ready to Apply? Apply Now Share Location
We are looking for a talented individual to join our team at our Westerleigh site to fill a Team Leader vacancy. Assisting the departmental Supervisor with overseeing the daily running of the area the key responsibilities include: Loading/offloading goods/containers/pallets and any other equipment as required. Ensuring all goods, containers and pallets are stored in a tidy manner and are accessibl click apply for full job details
Jul 18, 2025
Full time
We are looking for a talented individual to join our team at our Westerleigh site to fill a Team Leader vacancy. Assisting the departmental Supervisor with overseeing the daily running of the area the key responsibilities include: Loading/offloading goods/containers/pallets and any other equipment as required. Ensuring all goods, containers and pallets are stored in a tidy manner and are accessibl click apply for full job details
Restaurant - Team Leader - Avon We're currently hiring at Bar + Block Steakhouse Bristol. Working 30 hours per week, paying up to £14.01 per hour. Restaurant Supervisor - Bar + Block Steakhouse Bristol Come and be a Restaurant Supervisor at Bar + Block Steakhouse Bristol. Act as the vital link between the kitchen and our Front of House team and put the 'super' into Supervisor! Lead and manage your team to amazing customer service every time. Immediate start. PAY RATE: Up to £14.01 per hour CONTRACT TYPE: Permanent - we don't do zero hours contracts! HOURS: 30 hours per week - guaranteed hours to plan your week around LOCATION: King St, Bristol BS1 4HQ Why you'll love it here: Training and support: We've got a warm welcome and training that will make your life easier from the start and the opportunities that'll give you a real career path in our business. Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants Pension and saving schemes: Company pension and save as you earn scheme Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more Have a meal on us: You'll receive a £40 voucher to spend in our restaurant when you join us What you'll do: Join our team at Bar + Block Steakhouse Bristol as a Restaurant Supervisor and take the next step in your team manager career. Your natural leadership, organisation and people skills have found their home at the UK's leading hospitality business, Whitbread.
Jul 18, 2025
Full time
Restaurant - Team Leader - Avon We're currently hiring at Bar + Block Steakhouse Bristol. Working 30 hours per week, paying up to £14.01 per hour. Restaurant Supervisor - Bar + Block Steakhouse Bristol Come and be a Restaurant Supervisor at Bar + Block Steakhouse Bristol. Act as the vital link between the kitchen and our Front of House team and put the 'super' into Supervisor! Lead and manage your team to amazing customer service every time. Immediate start. PAY RATE: Up to £14.01 per hour CONTRACT TYPE: Permanent - we don't do zero hours contracts! HOURS: 30 hours per week - guaranteed hours to plan your week around LOCATION: King St, Bristol BS1 4HQ Why you'll love it here: Training and support: We've got a warm welcome and training that will make your life easier from the start and the opportunities that'll give you a real career path in our business. Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants Pension and saving schemes: Company pension and save as you earn scheme Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more Have a meal on us: You'll receive a £40 voucher to spend in our restaurant when you join us What you'll do: Join our team at Bar + Block Steakhouse Bristol as a Restaurant Supervisor and take the next step in your team manager career. Your natural leadership, organisation and people skills have found their home at the UK's leading hospitality business, Whitbread.
About Us: At Stack and Still, we offer a pancake dining experience like no other. As the UK's largest urban pancake business, we specialise in a unique mix of savoury, sweet, and quirky pancake dishes. Our food concept is simple, but our quality and delivery are exceptional. We offer the ultimate pancake experience with endless customisation options, and we're looking for a dynamic kiosk supervisor to join our team within the Bonnie and Wild Foodmarket. Role Overview: As a kiosk supervisor, you will play a crucial role in delivering an outstanding customer experience. You will oversee the day-to-day operations of our kiosk, ensuring smooth daily operations of the kiosk while maintaining the highest service standards. You will be responsible for leading and motivating a team, ensuring they meet and exceed customer expectations, all while supporting the Concession Manager to drive operational excellence. Key Responsibilities: Supervise and motivate kiosk staff, ensuring that they provide exceptional service with a smile. Lead by example, maintaining a high standard of customer service and operational efficiency. Ensure the kiosk and surrounding areas are clean, organised, and well-stocked at all times. Assist with the training and development of new kiosk staff, ensuring they have the skills and knowledge to succeed. Support kiosk opening and closing duties as needed. Monitor stock levels and proactively manage inventory needs. What We're Looking For: Previous experience as a server, supervisor, or shift manager in a fast-paced, high-volume environment. Energetic, fun, and customer-focused with a passion for creating memorable experiences. Strong leadership abilities with the ability to motivate and guide a team. Excellent organisational skills and the ability to manage multiple tasks simultaneously. Ability to handle busy shifts while maintaining attention to detail and top-tier service. A hands-on approach to problem-solving and operations, with the stamina to work in a fast-paced setting. Desire to grow and progress within the company, with opportunities to move into management roles in the future. What We Offer: Every Pioneer Fed For Free on Shift. 50% off for nominated friends and family on food. Dynamic pay and discounts offered in partnership with Wage Stream. A fun, supportive, and fast-paced working environment. How to Apply: If you're a motivated and customer-focused individual with a track record in hospitality and the desire to grow your career, we'd love to hear from you! Apply now and tell us why you're the perfect fit for the Kiosk Supervisor role.
Jul 18, 2025
Full time
About Us: At Stack and Still, we offer a pancake dining experience like no other. As the UK's largest urban pancake business, we specialise in a unique mix of savoury, sweet, and quirky pancake dishes. Our food concept is simple, but our quality and delivery are exceptional. We offer the ultimate pancake experience with endless customisation options, and we're looking for a dynamic kiosk supervisor to join our team within the Bonnie and Wild Foodmarket. Role Overview: As a kiosk supervisor, you will play a crucial role in delivering an outstanding customer experience. You will oversee the day-to-day operations of our kiosk, ensuring smooth daily operations of the kiosk while maintaining the highest service standards. You will be responsible for leading and motivating a team, ensuring they meet and exceed customer expectations, all while supporting the Concession Manager to drive operational excellence. Key Responsibilities: Supervise and motivate kiosk staff, ensuring that they provide exceptional service with a smile. Lead by example, maintaining a high standard of customer service and operational efficiency. Ensure the kiosk and surrounding areas are clean, organised, and well-stocked at all times. Assist with the training and development of new kiosk staff, ensuring they have the skills and knowledge to succeed. Support kiosk opening and closing duties as needed. Monitor stock levels and proactively manage inventory needs. What We're Looking For: Previous experience as a server, supervisor, or shift manager in a fast-paced, high-volume environment. Energetic, fun, and customer-focused with a passion for creating memorable experiences. Strong leadership abilities with the ability to motivate and guide a team. Excellent organisational skills and the ability to manage multiple tasks simultaneously. Ability to handle busy shifts while maintaining attention to detail and top-tier service. A hands-on approach to problem-solving and operations, with the stamina to work in a fast-paced setting. Desire to grow and progress within the company, with opportunities to move into management roles in the future. What We Offer: Every Pioneer Fed For Free on Shift. 50% off for nominated friends and family on food. Dynamic pay and discounts offered in partnership with Wage Stream. A fun, supportive, and fast-paced working environment. How to Apply: If you're a motivated and customer-focused individual with a track record in hospitality and the desire to grow your career, we'd love to hear from you! Apply now and tell us why you're the perfect fit for the Kiosk Supervisor role.
Restaurant Supervisor - Farnborough We're currently recruiting in our Monkey Puzzle Brewers Fayre. Working 34 hours per week, paying up to £14.01 per hour. Restaurant Supervisor - Monkey Puzzle Brewers Fayre - Restaurant Come and be a Restaurant Supervisor at Monkey Puzzle Brewers Fayre in Farnborough. Act as the vital link between the kitchen and our Front of House team and put the 'super' into Supervisor! Lead and manage your team to amazing customer service every time. Immediate start. PAY RATE: £14.01 per hour CONTRACT TYPE: Permanent - we don't do zero hours contracts! HOURS: 34 hours per week over 5 days - guaranteed hours to plan your week around LOCATION: Monkey Puzzle (Farnborough) Brewers Fayre, 101 Ively Road, Cove, Farnborough, GU14 0JP Why you'll love it here: Training and support: We've got a warm welcome and training that will make your life easier from the start and the opportunities that'll give you a real career path in our business. Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants Pension and saving schemes: Company pension and save as you earn scheme Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more Have a meal on us: You'll receive a £40 voucher to spend in our restaurant when you join us What you'll do: Join our team at Monkey Puzzle Brewers Fayre as a Restaurant Supervisor and take the next step in your team manager career. Your natural leadership, organisation and people skills have found their home at the UK's leading hospitality business, Whitbread.
Jul 18, 2025
Full time
Restaurant Supervisor - Farnborough We're currently recruiting in our Monkey Puzzle Brewers Fayre. Working 34 hours per week, paying up to £14.01 per hour. Restaurant Supervisor - Monkey Puzzle Brewers Fayre - Restaurant Come and be a Restaurant Supervisor at Monkey Puzzle Brewers Fayre in Farnborough. Act as the vital link between the kitchen and our Front of House team and put the 'super' into Supervisor! Lead and manage your team to amazing customer service every time. Immediate start. PAY RATE: £14.01 per hour CONTRACT TYPE: Permanent - we don't do zero hours contracts! HOURS: 34 hours per week over 5 days - guaranteed hours to plan your week around LOCATION: Monkey Puzzle (Farnborough) Brewers Fayre, 101 Ively Road, Cove, Farnborough, GU14 0JP Why you'll love it here: Training and support: We've got a warm welcome and training that will make your life easier from the start and the opportunities that'll give you a real career path in our business. Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants Pension and saving schemes: Company pension and save as you earn scheme Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more Have a meal on us: You'll receive a £40 voucher to spend in our restaurant when you join us What you'll do: Join our team at Monkey Puzzle Brewers Fayre as a Restaurant Supervisor and take the next step in your team manager career. Your natural leadership, organisation and people skills have found their home at the UK's leading hospitality business, Whitbread.
Visitor Experience Officer Your new company Hays are partnering with the NI Assembly to recruit for a Temporary Visitor Experience Officers. For this position you will be the first point of contact for visitors in Parliament Buildings and perform a range of other duties required by the position.You will be required to undertake and successfully complete both initial First Aid, Fire Safety and Fire Evacuation training courses which will include using the designated fire elevator and evacuation chairs, and as part of regular refresher training thereafter. This training is mandatory for Visitor Experience Team Members. You will also be required to complete training in relation to the Assembly Commission's Safeguarding and Child Protection Policy Your new role Providing high quality customer service to a diverse range of stakeholders and visitors;Greeting visitors at reception and providing information, signing in visitors and providing security passes;Welcoming visitors to Parliament Buildings and the Great Hall, maximising opportunities to engage, providing a warm, friendly welcome to Parliament Buildings, connecting people and providing helpful, accurate information and signposting as required;Providing tours of Parliament Buildings to a wide range of audiences in a confident, inclusive, politically neutral and engaging manner.Assisting the Visitor Experience Supervisor and the Visitor Experience Manager to continuously improve and develop and Visitor Experience team by providing input, ideas and feedback.Assisting with event management and delivery, problem solving and assisting event organisers as required;Working closely with colleagues within the Visitor Experience team and being flexible and dynamic in relation to service delivery;Building and maintaining good relationships with colleagues from other business areas and with Members.Managing electronic mailboxes, phone calls and dealing with routine correspondence accurately and promptly and forwarding to relevant staff as appropriate.Assisting in the gathering of information for distribution through internal and external communication channels, including but not limited to social media.Gathering information and feedback and using Microsoft Office and bespoke internal Assembly software systems and databases effectively to prepare documents.Managing own work to ensure the delivery of objectives.Providing high quality and timely administrative support, for example filing, photocopying and diary management.Inputting data and maintaining records in databases, spreadsheets and electronic filing systems to aid the storage and retrieval of electronic documents.Organising and providing support to meetings, events and visits including issuing papers, ordering hospitality, meeting and greeting external visitors and officials, and responding to any queriesRecording information to support the production of minutes and draft minutesChecking and processing invoices for payment through electronic payment system.Complying with the Northern Ireland Assembly Commission's (the Assembly Commission's) staff policies and procedures including Equal Opportunities and Dignity at Work policies and procedures.Carrying out other duties that the Assembly Commission reasonably requires of you. Visitor Experience Officers will be supplied with a Visitor Experience Team Uniform including; Trousers, T-shirt and Gillet. What you'll need to succeed GCE 'A' level passes A -C in 2 separate subjects and 5 GCSEs at grade A -C including English Language and Maths. Applications will be considered from applicants with formal qualifications of an equivalent or higher standard to those stated.ANDAt least 2 years' experience in a customer focused role of:Providing information verbally in a clear and engaging manner to a diverse range of people at all levels, including members of the public, team members, and managers.Working as part of a close-knit team to deliver a range of customer focused services to a high standardProblem solving, organising workload and giving attention to detail to ensure excellent service deliveryUsing effective written and administrative skills to produce clear, accurate, high quality work to deadlines.ORAt least 4 years' experience in a customer focused role of a) - d). What you'll get in return £14.56 per hourTemporary until 31/10/202537 hours across 5 days, Monday to Saturday. The hours of work each day will be scheduled between 8.00am and 6.00pm.Online timesheets with weekly payAccess to retailer discountsAccess to thousands of learning and development courses What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 18, 2025
Seasonal
Visitor Experience Officer Your new company Hays are partnering with the NI Assembly to recruit for a Temporary Visitor Experience Officers. For this position you will be the first point of contact for visitors in Parliament Buildings and perform a range of other duties required by the position.You will be required to undertake and successfully complete both initial First Aid, Fire Safety and Fire Evacuation training courses which will include using the designated fire elevator and evacuation chairs, and as part of regular refresher training thereafter. This training is mandatory for Visitor Experience Team Members. You will also be required to complete training in relation to the Assembly Commission's Safeguarding and Child Protection Policy Your new role Providing high quality customer service to a diverse range of stakeholders and visitors;Greeting visitors at reception and providing information, signing in visitors and providing security passes;Welcoming visitors to Parliament Buildings and the Great Hall, maximising opportunities to engage, providing a warm, friendly welcome to Parliament Buildings, connecting people and providing helpful, accurate information and signposting as required;Providing tours of Parliament Buildings to a wide range of audiences in a confident, inclusive, politically neutral and engaging manner.Assisting the Visitor Experience Supervisor and the Visitor Experience Manager to continuously improve and develop and Visitor Experience team by providing input, ideas and feedback.Assisting with event management and delivery, problem solving and assisting event organisers as required;Working closely with colleagues within the Visitor Experience team and being flexible and dynamic in relation to service delivery;Building and maintaining good relationships with colleagues from other business areas and with Members.Managing electronic mailboxes, phone calls and dealing with routine correspondence accurately and promptly and forwarding to relevant staff as appropriate.Assisting in the gathering of information for distribution through internal and external communication channels, including but not limited to social media.Gathering information and feedback and using Microsoft Office and bespoke internal Assembly software systems and databases effectively to prepare documents.Managing own work to ensure the delivery of objectives.Providing high quality and timely administrative support, for example filing, photocopying and diary management.Inputting data and maintaining records in databases, spreadsheets and electronic filing systems to aid the storage and retrieval of electronic documents.Organising and providing support to meetings, events and visits including issuing papers, ordering hospitality, meeting and greeting external visitors and officials, and responding to any queriesRecording information to support the production of minutes and draft minutesChecking and processing invoices for payment through electronic payment system.Complying with the Northern Ireland Assembly Commission's (the Assembly Commission's) staff policies and procedures including Equal Opportunities and Dignity at Work policies and procedures.Carrying out other duties that the Assembly Commission reasonably requires of you. Visitor Experience Officers will be supplied with a Visitor Experience Team Uniform including; Trousers, T-shirt and Gillet. What you'll need to succeed GCE 'A' level passes A -C in 2 separate subjects and 5 GCSEs at grade A -C including English Language and Maths. Applications will be considered from applicants with formal qualifications of an equivalent or higher standard to those stated.ANDAt least 2 years' experience in a customer focused role of:Providing information verbally in a clear and engaging manner to a diverse range of people at all levels, including members of the public, team members, and managers.Working as part of a close-knit team to deliver a range of customer focused services to a high standardProblem solving, organising workload and giving attention to detail to ensure excellent service deliveryUsing effective written and administrative skills to produce clear, accurate, high quality work to deadlines.ORAt least 4 years' experience in a customer focused role of a) - d). What you'll get in return £14.56 per hourTemporary until 31/10/202537 hours across 5 days, Monday to Saturday. The hours of work each day will be scheduled between 8.00am and 6.00pm.Online timesheets with weekly payAccess to retailer discountsAccess to thousands of learning and development courses What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Salary: c£47,000 + £5,400 car allowance + benefits (private medical, pension) Location: Staffordshire (with multi-site responsibility for sites in Gloucester) Are you an experienced Transport Manager or a rising logistics professional ready to take on a leadership challenge in a dynamic, multi-site rental logistics environment? Our client is a fast-growing, international business specializing in the short- and long-term rental of large, high-value, and critical equipment serving the retail, hospitality, catering, and public and private sectors. They are seeking a Transport Manager to lead and evolve their UK logistics operations, overseeing delivery, collection, and reverse logistics activities across two key sites in Staffordshire and Gloucestershire, serving customers nationally, and coordinating international road and sea freight. They operate their own in-house mixed fleet, including artics, Hiabs, and Luton vans, and also work with third-party transport hauliers. This is a complex and evolving operation, with a mix of in-house fleet, subcontractors, manual planning tools, and a growing ambition for strategic transformation. What You'll Be Doing: Overseeing daily routing, scheduling, and resourcing for 2-person delivery teams, HGV, Luton, and van fleet. Managing inbound and outbound logistics, including installations and return logistics. Leading and mentoring two Transport Supervisors, planning staff, and drivers across the Staffordshire and Gloucestershire sites. Liaising with Project Managers, Warehouse, Asset, and Fleet teams to align schedules with client deployments. Developing and embedding SLAs with subcontractors and freight partners. Supporting international road and sea freight to locations including Dubai, the EU, and beyond. Driving the implementation of route planning tools and delivery tracking integration with ERP systems. Ensuring full HGV transport compliance (tachographs, vehicle maintenance, driver hours). Ideal Background: Proven experience in transport leadership, either as a Transport Manager, Supervisor, or Deputy looking to step up. Experience managing multi-site logistics and coordinating with external hauliers. Skilled in stakeholder engagement and cross-functional collaboration. Familiar with H&S best practices and driver welfare. Knowledge of ERP/TMS systems is preferred but not essential. Comfortable operating in both hands-on and strategic capacities. Why Apply? This is an opportunity to embed structure, implement change, and shape a modern transport function. Be part of a business committed to growth, operational improvement, and developing its people. High visibility role with daily interaction across the supply chain, commercial, and operational leadership teams. Package: Benefits: Private medical insurance, company pension Working Hours: Mon-Fri 8:30am-5:00pm, on-call as needed Travel: Weekly visits to Gloucestershire Ready to drive real impact in a growing business with the autonomy to make change happen? Apply now and take the next step in your logistics leadership career. Please quote reference LX .
Jul 18, 2025
Full time
Salary: c£47,000 + £5,400 car allowance + benefits (private medical, pension) Location: Staffordshire (with multi-site responsibility for sites in Gloucester) Are you an experienced Transport Manager or a rising logistics professional ready to take on a leadership challenge in a dynamic, multi-site rental logistics environment? Our client is a fast-growing, international business specializing in the short- and long-term rental of large, high-value, and critical equipment serving the retail, hospitality, catering, and public and private sectors. They are seeking a Transport Manager to lead and evolve their UK logistics operations, overseeing delivery, collection, and reverse logistics activities across two key sites in Staffordshire and Gloucestershire, serving customers nationally, and coordinating international road and sea freight. They operate their own in-house mixed fleet, including artics, Hiabs, and Luton vans, and also work with third-party transport hauliers. This is a complex and evolving operation, with a mix of in-house fleet, subcontractors, manual planning tools, and a growing ambition for strategic transformation. What You'll Be Doing: Overseeing daily routing, scheduling, and resourcing for 2-person delivery teams, HGV, Luton, and van fleet. Managing inbound and outbound logistics, including installations and return logistics. Leading and mentoring two Transport Supervisors, planning staff, and drivers across the Staffordshire and Gloucestershire sites. Liaising with Project Managers, Warehouse, Asset, and Fleet teams to align schedules with client deployments. Developing and embedding SLAs with subcontractors and freight partners. Supporting international road and sea freight to locations including Dubai, the EU, and beyond. Driving the implementation of route planning tools and delivery tracking integration with ERP systems. Ensuring full HGV transport compliance (tachographs, vehicle maintenance, driver hours). Ideal Background: Proven experience in transport leadership, either as a Transport Manager, Supervisor, or Deputy looking to step up. Experience managing multi-site logistics and coordinating with external hauliers. Skilled in stakeholder engagement and cross-functional collaboration. Familiar with H&S best practices and driver welfare. Knowledge of ERP/TMS systems is preferred but not essential. Comfortable operating in both hands-on and strategic capacities. Why Apply? This is an opportunity to embed structure, implement change, and shape a modern transport function. Be part of a business committed to growth, operational improvement, and developing its people. High visibility role with daily interaction across the supply chain, commercial, and operational leadership teams. Package: Benefits: Private medical insurance, company pension Working Hours: Mon-Fri 8:30am-5:00pm, on-call as needed Travel: Weekly visits to Gloucestershire Ready to drive real impact in a growing business with the autonomy to make change happen? Apply now and take the next step in your logistics leadership career. Please quote reference LX .
DEPUTY STORE MANAGER - DURHAM Are you a Deputy Manager, Assistant Manager, Department Manager or Supervisor looking to take your retail career to the next level? Do you thrive in a fast-paced environment and have a passion for leading and mentoring your team? And do you have ambitions of being developed into a Store Manager of the future? Well, look no further B&M Retail are looking for a Deputy Store Manager to join our store team in Durham City Retail Park, Durham! About the Role Reporting to the Store Manager, you'll assist in overseeing all aspects of your store's operations - leading your colleagues from the front and role modelling best practices to your team! You'll support in delivering fantastic store standards every day and will use your commercial knowledge to maximise sales potential in store.In this role, it's a partnership - you work closely with your Store Manager, andplay a key role in helping to run & lead a successful store. When your Store Manager isn't around, it's down to you! You'll take charge of your store and drive your team to deliver a fantastic result, day in & day out! Our managers at B&M aren't office managers. As a Deputy Store Manager, you're out there on the floor with your team, coaching and inspiring them to reach their full potential. You'll work shoulder to shoulder with your team, setting the pace & leading by example! To Be Successful, You Will: Be a Supportive Leader: Assist your Store Manager in running your store with passion, leading by example and driving a strong sense of teamwork Embrace Pace: You'll have experience working in a fast-paced environment and working with large volumes of stock/product Set the Standard: Assist with maintaining excellent store standards and consistently delivering KPIs, day in & day out! Coach a Winning Team: You'll love developing your team - working with them to identify and nurture talent & train them to achieve success! Love Retail: Demonstrate a true passion for retail and for your role, bringing your commercial knowledge to your team & store Drive Compliance: Support in driving compliance in your store, through stocktakes, Health & Safety and people processes Why B&M? B&M aren't just any retailer. We're one of the fastest growing in the UK, with over 750 stores and an exciting plan for more new openings this year. Joining B&M means you can be a part of an amazing journey. But it's not just our rapid expansion that sets us apart; it's our ongoing commitment to our people. Our growth is huge and is showing no signs of slowing down and with that, your prospects are endless! Your Progression Looking to progress in your role? The prospects are endless at B&M, and the sky's the limit for you as a Deputy Store Manager. We remain committed to developing our team and providing opportunities to everyone at all levels. In fact, over 80% of our retail managers are home grown, so your career growth comes as standard! Our focus on internal succession is something we're very proud of. Whether it's progression upwards or sideways, if you're looking to progress, B&M is the place for you! What You'll Receive: Competitive Salary & Bonus Package: Competitive salary with a rewarding annual bonus potential Clear Career Path: Job stability and a clear path for career progression your growth matters! Training and Development: Extensive on-the-job training and internal growth opportunities Store Discount: 10% store discount across all B&M Retail & Heron Foods stores, with regular double discount events Annual Leave: Up to 33 days of annual leave Exclusive Benefits: Exclusive colleague benefits, including discounts for retailers, hospitality, and more Wellbeing Support: Our Employee Assistant Programme provides wellbeing support & guidance to all B&M colleagues So, what are we looking for? It's essential that applicants have the following: Management experience within a fast-paced and high turnover Retail environment Experience managing medium to large sized teams A history of working towards & successfully delivering KPI's Flexibility to work a range of hours, including weekends & bank holidays Experience within an FMCG/big box setting is ideal, but not essential Do you think this sounds like the ideal role for you? Do you feelyou've got the people and commercial skills to successfully assist in running your own store? And are you ready to excel your career?Don't miss out submit your interest today! Roles at B&M can fill up fast - so at times, vacancies may be closed early. We would recommend applying as early as you can to avoid any disappointment. B&M Retail are an equal opportunity employer, committed to creating an inclusive and diverse workplace for all colleagues.
Jul 18, 2025
Full time
DEPUTY STORE MANAGER - DURHAM Are you a Deputy Manager, Assistant Manager, Department Manager or Supervisor looking to take your retail career to the next level? Do you thrive in a fast-paced environment and have a passion for leading and mentoring your team? And do you have ambitions of being developed into a Store Manager of the future? Well, look no further B&M Retail are looking for a Deputy Store Manager to join our store team in Durham City Retail Park, Durham! About the Role Reporting to the Store Manager, you'll assist in overseeing all aspects of your store's operations - leading your colleagues from the front and role modelling best practices to your team! You'll support in delivering fantastic store standards every day and will use your commercial knowledge to maximise sales potential in store.In this role, it's a partnership - you work closely with your Store Manager, andplay a key role in helping to run & lead a successful store. When your Store Manager isn't around, it's down to you! You'll take charge of your store and drive your team to deliver a fantastic result, day in & day out! Our managers at B&M aren't office managers. As a Deputy Store Manager, you're out there on the floor with your team, coaching and inspiring them to reach their full potential. You'll work shoulder to shoulder with your team, setting the pace & leading by example! To Be Successful, You Will: Be a Supportive Leader: Assist your Store Manager in running your store with passion, leading by example and driving a strong sense of teamwork Embrace Pace: You'll have experience working in a fast-paced environment and working with large volumes of stock/product Set the Standard: Assist with maintaining excellent store standards and consistently delivering KPIs, day in & day out! Coach a Winning Team: You'll love developing your team - working with them to identify and nurture talent & train them to achieve success! Love Retail: Demonstrate a true passion for retail and for your role, bringing your commercial knowledge to your team & store Drive Compliance: Support in driving compliance in your store, through stocktakes, Health & Safety and people processes Why B&M? B&M aren't just any retailer. We're one of the fastest growing in the UK, with over 750 stores and an exciting plan for more new openings this year. Joining B&M means you can be a part of an amazing journey. But it's not just our rapid expansion that sets us apart; it's our ongoing commitment to our people. Our growth is huge and is showing no signs of slowing down and with that, your prospects are endless! Your Progression Looking to progress in your role? The prospects are endless at B&M, and the sky's the limit for you as a Deputy Store Manager. We remain committed to developing our team and providing opportunities to everyone at all levels. In fact, over 80% of our retail managers are home grown, so your career growth comes as standard! Our focus on internal succession is something we're very proud of. Whether it's progression upwards or sideways, if you're looking to progress, B&M is the place for you! What You'll Receive: Competitive Salary & Bonus Package: Competitive salary with a rewarding annual bonus potential Clear Career Path: Job stability and a clear path for career progression your growth matters! Training and Development: Extensive on-the-job training and internal growth opportunities Store Discount: 10% store discount across all B&M Retail & Heron Foods stores, with regular double discount events Annual Leave: Up to 33 days of annual leave Exclusive Benefits: Exclusive colleague benefits, including discounts for retailers, hospitality, and more Wellbeing Support: Our Employee Assistant Programme provides wellbeing support & guidance to all B&M colleagues So, what are we looking for? It's essential that applicants have the following: Management experience within a fast-paced and high turnover Retail environment Experience managing medium to large sized teams A history of working towards & successfully delivering KPI's Flexibility to work a range of hours, including weekends & bank holidays Experience within an FMCG/big box setting is ideal, but not essential Do you think this sounds like the ideal role for you? Do you feelyou've got the people and commercial skills to successfully assist in running your own store? And are you ready to excel your career?Don't miss out submit your interest today! Roles at B&M can fill up fast - so at times, vacancies may be closed early. We would recommend applying as early as you can to avoid any disappointment. B&M Retail are an equal opportunity employer, committed to creating an inclusive and diverse workplace for all colleagues.
Salary: c£47,000 + £5,400 car allowance + benefits (private medical, pension) Location: Staffordshire (with multi-site responsibility for sites in Gloucester) Are you an experienced Transport Manager or a rising logistics professional ready to take on a leadership challenge in a dynamic, multi-site rental logistics environment? Our client is a fast-growing, international business specializing in the short- and long-term rental of large, high-value, and critical equipment serving the retail, hospitality, catering, and public and private sectors. They are seeking a Transport Manager to lead and evolve their UK logistics operations, overseeing delivery, collection, and reverse logistics activities across two key sites in Staffordshire and Gloucestershire, serving customers nationally, and coordinating international road and sea freight. They operate their own in-house mixed fleet, including artics, Hiabs, and Luton vans, and also work with third-party transport hauliers. This is a complex and evolving operation, with a mix of in-house fleet, subcontractors, manual planning tools, and a growing ambition for strategic transformation. What You'll Be Doing: Overseeing daily routing, scheduling, and resourcing for 2-person delivery teams, HGV, Luton, and van fleet. Managing inbound and outbound logistics, including installations and return logistics. Leading and mentoring two Transport Supervisors, planning staff, and drivers across the Staffordshire and Gloucestershire sites. Liaising with Project Managers, Warehouse, Asset, and Fleet teams to align schedules with client deployments. Developing and embedding SLAs with subcontractors and freight partners. Supporting international road and sea freight to locations including Dubai, the EU, and beyond. Driving the implementation of route planning tools and delivery tracking integration with ERP systems. Ensuring full HGV transport compliance (tachographs, vehicle maintenance, driver hours). Ideal Background: Proven experience in transport leadership, either as a Transport Manager, Supervisor, or Deputy looking to step up. Experience managing multi-site logistics and coordinating with external hauliers. Skilled in stakeholder engagement and cross-functional collaboration. Familiar with H&S best practices and driver welfare. Knowledge of ERP/TMS systems is preferred but not essential. Comfortable operating in both hands-on and strategic capacities. Why Apply? This is an opportunity to embed structure, implement change, and shape a modern transport function. Be part of a business committed to growth, operational improvement, and developing its people. High visibility role with daily interaction across the supply chain, commercial, and operational leadership teams. Package: Benefits: Private medical insurance, company pension Working Hours: Mon-Fri 8:30am-5:00pm, on-call as needed Travel: Weekly visits to Gloucestershire Ready to drive real impact in a growing business with the autonomy to make change happen? Apply now and take the next step in your logistics leadership career. Please quote reference LX .
Jul 17, 2025
Full time
Salary: c£47,000 + £5,400 car allowance + benefits (private medical, pension) Location: Staffordshire (with multi-site responsibility for sites in Gloucester) Are you an experienced Transport Manager or a rising logistics professional ready to take on a leadership challenge in a dynamic, multi-site rental logistics environment? Our client is a fast-growing, international business specializing in the short- and long-term rental of large, high-value, and critical equipment serving the retail, hospitality, catering, and public and private sectors. They are seeking a Transport Manager to lead and evolve their UK logistics operations, overseeing delivery, collection, and reverse logistics activities across two key sites in Staffordshire and Gloucestershire, serving customers nationally, and coordinating international road and sea freight. They operate their own in-house mixed fleet, including artics, Hiabs, and Luton vans, and also work with third-party transport hauliers. This is a complex and evolving operation, with a mix of in-house fleet, subcontractors, manual planning tools, and a growing ambition for strategic transformation. What You'll Be Doing: Overseeing daily routing, scheduling, and resourcing for 2-person delivery teams, HGV, Luton, and van fleet. Managing inbound and outbound logistics, including installations and return logistics. Leading and mentoring two Transport Supervisors, planning staff, and drivers across the Staffordshire and Gloucestershire sites. Liaising with Project Managers, Warehouse, Asset, and Fleet teams to align schedules with client deployments. Developing and embedding SLAs with subcontractors and freight partners. Supporting international road and sea freight to locations including Dubai, the EU, and beyond. Driving the implementation of route planning tools and delivery tracking integration with ERP systems. Ensuring full HGV transport compliance (tachographs, vehicle maintenance, driver hours). Ideal Background: Proven experience in transport leadership, either as a Transport Manager, Supervisor, or Deputy looking to step up. Experience managing multi-site logistics and coordinating with external hauliers. Skilled in stakeholder engagement and cross-functional collaboration. Familiar with H&S best practices and driver welfare. Knowledge of ERP/TMS systems is preferred but not essential. Comfortable operating in both hands-on and strategic capacities. Why Apply? This is an opportunity to embed structure, implement change, and shape a modern transport function. Be part of a business committed to growth, operational improvement, and developing its people. High visibility role with daily interaction across the supply chain, commercial, and operational leadership teams. Package: Benefits: Private medical insurance, company pension Working Hours: Mon-Fri 8:30am-5:00pm, on-call as needed Travel: Weekly visits to Gloucestershire Ready to drive real impact in a growing business with the autonomy to make change happen? Apply now and take the next step in your logistics leadership career. Please quote reference LX .
