247 jobs found

We're looking for a driven and experienced General Manager who's ready to take the next step into a Cluster Manager role, overseeing a small group of branded coffee shops in and around Cheltenham. This is a great opportunity to join a fast-growing, private equity-backed business with over 30 stores across the UK and big expansion plans click apply for full job details

About Swanky We're Swanky and we're a fast-growing global ecommerce agency. We design, build and grow Shopify Plus stores that convert. Our ideal developer comes from an ecommerce background with Shopify experience. If you've helped brands create entirely new sites, been involved in complex migrations across platforms and you're looking to be part of a fast-moving team, this could be just the role for you. About the Role Embedded within our team of developers, designers, analysts and project managers, you will be the go to person for all development centric questions and out-of-the box solutions - both to solve technical and to help coach technical problem solving. Daily tasks could include anything from coding a bespoke subscription flow, helping our project management team define complex technical scope and risk, to helping other members of the team through shared solutions engineering, mentoring and maintaining the standard for our development culture. Other key responsibilities include: Design, develop, implement, test, deploy, and maintain software to team programming standards Contribute to the broader software, product, solution design, and roadmap liaising with the Head of Tech Conduct code reviews to ensure that software meets code quality standards and applications are robust, performant, and maintainable Continually work to improve team processes, capabilities and output Knowledge share, mentor peers and colleagues to uplift technical ability within the team and support team members to create and follow professional development pathways Support team members to develop and follow a professional development pathway About You Most importantly you need to thrive in a fast paced, team-led environment. If you're comfortable with the status quo and dislike frequent process iterations in the name of improving output - this role may not be for you. In terms of your skills, you will need to have: A proven track record delivering functional, efficient, responsive Shopify and Shopify Plus websites (at least 2 years) Demonstrable knowledge of front-end web development using HTML, CSS, JavaScript (ES6+) as well as modern JS Frameworks (React/Alpine.js) Strong knowledge of Shopify Store 2.0 architecture and templating in Liquid Proficiency in Git version control The ability to build and maintain strong relationships with staff, colleagues and customers Minimum 3+ years experience in a commercial environment A willingness to improve your skills, and keep up to date with technological / Shopify specific news Strong verbal and written communication skills Our ideal applicant also has: Experienced of Scrum/Agile management frameworks Experienced with working with CLI tools React (Next.js / Remix / React Router) TypeScript Experienced with build pipeline tools (eg. Rollup, Vite, esbuild, Github Actions) Some back-end integration exposure (eg. Node JS, RESTful/GraphQL APIs) Strong knowledge of Shopify APIs (Liquid & Storefront APIs) Updating and maintaining DNS records Benefits Salary negotiable based on experience 30 days holiday per year inclusive of bank holidays, plus 1 additional day per full year served, capped at 5 Flexible working hours during the day In-person, hybrid and remote working flexibility Beautiful Exeter based offices Free unlimited tea, hot chocolate and coffee (in the office) Working with dynamic, creative and growing clients on fun, challenging and often high-profile projects We invest in our team and aim to provide assistance in growing and nurturing your skills Be part of an inspiring, growing, highly collaborative and ambitious team Regular company socials and events, including games nights and lunchtime quizzes

Talent Management Lead We are looking for a Talent Management Lead in our People Team. We are seeking a proactive and passionate Talent Management Specialist to join our People team. This role is central to our strategy of attracting, developing, and retaining top talent to drive organisational success. You will be responsible for designing, implementing, and managing a range of talent initiatives, including performance management, learning and development programmes, succession planning, and employee engagement strategies. The ideal candidate will have a strong understanding of the full talent lifecycle and a proven ability to create programmes that foster growth and a high-performance culture. Who are we? We're Funding Circle. We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That's why we've made it our mission to help them get the finance they need to grow. With more than a decade of expertise under our belt, we've built a game-changer of a platform with cutting-edge data and technology that's reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash. We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience. The role Talent Development & Learning: Design, deliver, and evaluate engaging learning and development programmes to meet individual and organisational needs. Identify skills gaps across the organisation and recommend appropriate development solutions, including workshops, coaching, mentoring, and e-learning resources. Manage relationships with external training providers and curate a library of learning resources. Champion a culture of continuous learning and professional development. Performance Management: Support and continuously improve the company's performance management framework, ensuring it is fair, consistent, and drives high performance. Provide guidance and training to managers and employees on goal setting, feedback, performance reviews, and development planning. Analyse performance data to identify trends and inform talent strategies. Succession Planning & Talent Review: Facilitate talent review processes to identify high-potential employees and critical roles. Develop and implement succession plans for key positions to ensure business continuity. Support the creation of career development pathways/frameworks and opportunities for internal mobility. Employee Engagement & Retention: Develop and implement initiatives to enhance employee engagement, motivation, and retention. Analyse employee feedback (e.g., surveys, exit interviews) to identify areas for improvement and implement action plans. Contribute to initiatives that strengthen our employer brand and make Funding Circle an employer of choice. Onboarding: Contribute to the design of effective onboarding programmes to ensure new hires are set up for success. HR Systems & Analytics: Utilise HR systems (HiBob, LearnAmp, Jobvite) to manage talent data, track programme effectiveness, and generate reports. Leverage talent analytics to provide insights and recommendations to the business. Policy & Process Improvement: Contribute to the development and implementation of talent management policies and procedures. Stay up-to-date with best practices and emerging trends in talent management in the UK. Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day What we're looking for Experience: Proven experience as a Talent Management Specialist, L&D Specialist, People Partner or in a similar HR role with a focus on talent development (typically 3-5+ years) Demonstrable experience in designing and delivering successful talent management programmes (e.g., leadership development, performance management, succession planning). Experience with Learning Management Systems (LMS - we use LearnAmp) and Human Resources Information Systems (HRIS - we use HiBob). Familiarity with UK employment practices related to talent development and performance. Skills and Competencies: Talent Development Expertise: Strong knowledge of adult learning principles, instructional design, and various development methodologies. Performance Management: Understanding of best-practice performance management cycles and techniques. Communication & Presentation Skills: Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels. Confident facilitator and presenter. Analytical & Problem-Solving Skills: Ability to analyse data, identify trends, and develop practical solutions. Project Management: Strong organisational and project management skills, with the ability to manage multiple initiatives simultaneously. Interpersonal & Relationship Building Skills: Ability to build effective working relationships with colleagues, managers, and external partners. Proactive & Results-Oriented: A self-starter with a drive to achieve results and make a positive impact. Adaptability & Creativity: Ability to adapt to changing business needs and develop innovative talent solutions. Proficiency in Google Suite (Docs, Sheets, Slides). At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn't align perfectly with the requirements. Want to learn more? We have a huge impact on the businesses that borrow through our platform, the communities they serve and the overall economy (last year £6.9bn of GDP generated). You can read our full Impact Report here: To see what our customers think, visit our Trustpilot page: And we're still evolving! Our award-winning multi-product platform is solving more SME finance challenges than ever before. We think big, rally together and meet the needs of SME customers like no other. Why join us? At Funding Circle, we celebrate and support the differences that make you, you. We're proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better . As a flexible-first employer we offer hybrid working at Funding Circle, and we've long believed in a 'best of both' approach to in-office collaboration and non-office days. We expect our teams to be in our London office three times a week, where you can take advantage of our newly refurbished hybrid working space, barista made coffee and subsidised lunches (via JustEat) every day! We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle. A few highlights: Flexibility: We provide you with a benefit allowance so that you can tailor your benefit selection to you and your family's needs. Health: Private Medical Insurance, Dental Insurance, Health Cash Plan, Health Assessments (including female fertility health assessments), eyecare vouchers, flu jabs, Wellhub (for discounted flexible gym membership and access to wellbeing apps) access to a free Employee Assistance Programme and free Digital GP for yourself and any children under 16. Wealth: Life Assurance, Income Protection, Critical Illness Cover, financial coaching through Octopus Money Coach, a tax-advantaged share scheme, a free mortgage advisor partnership and discounts across numerous retailers through Perks at Work. Development: Dedicated annual Learning & Development allowance and full access to internal learning platform. Lifestyle: Electric Car Scheme, Cycle to Work scheme, Season Ticket Loans, and more! And finally, we have award winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments. Ready to make a difference? We'd love to hear from you.

Costa Coffee Ireland & Northern IrelandWe've 50 years' experience of crafting the finest quality coffee. From revolutionary methods and commitment to quality to unforgettable successes that have made Costa Coffee the Nation's Favourite coffee shop, our story is as unique as our coffee.But first, let's start with how every good story should. At the very beginning.The Costa Coffee story began back in 1971 when Sergio and Bruno arrived in London with a burning desire to make great tasting co Costa Coffee Ireland & Northern IrelandWe've 50 years' experience of crafting the finest quality coffee. From revolutionary methods and commitment to quality to unforgettable successes that have made Costa Coffee the Nation's Favourite coffee shop, our story is as unique as our coffee.But first, let's start with how every good story should. At the very beginning.The Costa Coffee story began back in 1971 when Sergio and Bruno arrived in London with a burning desire to make great tasting co Show more Description Store Manager - Lead the Way, Shape the Experience At Our State of the Art Drive Thru Store The Role : As Store Manager, you'll do more than run a store - you'll shape a team, build a culture, and grow your own career in a brand that's growing too. Whether it's multi-site management, training roles, or something new as we expand, there's space for ambitious leaders to evolve. Why Join Us? Autonomy to make your store your own Career development into senior roles as we grow Leadership training and networking opportunities Be part of a brand that promotes from within and celebrates progress What We Offer: Complimentary barista-made coffee on every shift Employee discounts across all locations Autonomy to make the store your own A supportive leadership team and development opportunities A dynamic and people-focused workplace This role is based in our Drive Thru Store in Omagh . Free on-site parking available. Ready to lead with purpose? Apply now and be part of something great. Costa Coffee is an Equal Opportunity Employer

At Travelbag, we make travel a piece of cake. Our knowledgeable experts live and breathe holidays, so they're always on hand with tips and advice, to help our customers discover somewhere new. Whether they want a relaxing week away or a month-long adventure, we've got it covered. We're owned by dnata Travel, part of the Emirates Group. We're looking for a Branch/Sales Manager to lead our Solihull team at our well-established store on the corner of Mell Square, in the town centre. In this role you will be responsible for the overall financial and sales performance of your store. This is very much a 'hands-on' role for someone with a 'lead from the front' approach. You will work closely with your regional manager and with the wider Travelbag management team to deliver sales results whilst championing the Travelbag brand. Ideally, we are looking for someone with previous travel industry experience who is an inspirational leader and engages with their team to achieve results. You should have strong commercial awareness and financial management experience alongside excellent people management skills. We are also be interested in applications from anyone looking for the next step in their career. Job Accountabilities: Overall responsibility for the day-to-day running of your shop; leading, developing and motivating your team Maximise revenue from a strong sales and customer service focus Deliver the agreed levels of service and quality ensuring targets and goals are achieved Direct and manage your shop within agreed operational and financial budgets. Actively reduce cost base to a minimum operational level to maximise revenue opportunities Work in partnership with the post-sales teams to ensure a high-quality end-to-end service to our customers Pre-empt any caveats and barriers to success by on-going analysis of operations, taking appropriate action to resolve issues Co-ordinate with the wider management team to manage and plan available resource for the provision of call flow Engage with marketing and other sales departments to drive enquiries through increased footfall, local events, improved end-to-end customer experience and championing individual staff knowledge and experience Propose plans for localised revenue generation, including targets, costs and resource management and ongoing performance analysis Contribute to and attend brand events To be considered for this role, we need you to have the following skills and experience: Extensive experience of working at a strategic level in an inbound travel sales environment either call centre or retail Sound operational management experience A thorough understanding of resource optimisation and delivery An excellent team player, with the ability to contribute and challenge, provide leadership and coaching opportunities within the scope of the performance management process Resilient with the ability to overcome challenges to consistently meet and exceed targets Self-motivated and approaches work with a mature and positive attitude The ability to introduce meaningful and stretching KPIs and maintain focus on achievement The ability to create a dynamic and high-performing team through selection, motivation and development Excellent communication skills - both written and verbal Excellent influencing skills at a senior management level Results-focused and committed to high personal standards and a desire to achieve We have some fantastic benefits, making us a great place to work: Travel discounts - we have a dedicated Staff Travel Team to help you plan your next adventure 25 days annual leave, increasing to 28 days after 5 full years of service (+ bank holidays) Additional annual leave purchase scheme - so you can pursue your love of travel Company pension scheme Life assurance Employee Assistance programme Mental Health First Aiders Ongoing development - we have an in-house People Development Team Industry/social events - including supplier events, office socials & parties and pop-up shops Cycle to work scheme Long service awards Reward & recognition programme Belong programme - Employee Resource Groups (ERGs) that play a crucial role in implementing our DEI strategy Volunteer days - one day's paid leave each year to volunteer with a registered charity dnata4good - supporting the local communities we work, live and thrive in Refer a friend scheme Free eye care tests Free Taste Card membership- offering discounts on dining out, movies, attractions, takeaways and online shopping Casual dress code Free tea and coffee, break out area with free Wi-Fi

The Harrods Bookshop: Store Manager - WHSmith Our goal is to make every one of life's journeys better and at the heart of this are our people, customers, and partners. You contribute to the success of this by leading the performance of your store for continued growth and success. What being The Harrods Bookshop Store Manager is all about: People, Plan, Customer: Fostering a positive culture where everyone recognises their role within a team and work together as a unified group to deliver business goals. Tailoring development and training plans to suit the varying capabilities and nurturing the strengths and potential of your team. Creating an environment that encourages openness, idea sharing and engagement. You'll be an advocate for the colleague voice, creating a stores engagement plan that supports and embeds the Districts/Divisional actions. Taking full responsibility for all HR processes ensuring that all policies and procedures are consistently followed with support from the ER team. Taking accountability for ensuring our stores are safe and legal with the right HMRC compliance. Creating inclusive environments. You are a role model who values diversity, prioritising the wellbeing of your teams. Approaching store visits and meetings with both internal contacts and our landlord with a purpose, balancing focus between People, Plan and Customers. Interpreting data to drive impactful results, communicating clear, SMART actions to stores and consistently monitoring their effectiveness. Ensuring store activities are delivered on time and to a high standard as per the brand guidelines and required supplier compliance. Through effective business planning, you will deliver a full commercial business scorecard across sales, shrink, payroll and legal. Ensuring right colleague, right place, right time is achieved within budgeted hours and managed for peaks in all stores. Taking accountability for consistently high store standards across your store through coaching and validating exemplary execution of our brilliant behaviours. Role-modelling a world-class customer experience, coaching your team to sell, manage queues and delight customers through friendly and helpful interactions. Ensuring we are consistently delivering strong NPS scores and regularly receiving feedback from our customers. Coaching the teams so they understand the key commercial levers to grow sales, focusing on ATV, transaction volumes, Harrods Rewards Card KPI's and supporting them with selling techniques. Being the day to day contact for our landlord, building an excellent and respectful relationship whilst dealing with any issues promptly. How we reward our teams: We know you'll work hard to make WH Smith a success and our customers happy, so as well as your salary, pension scheme, holidays (Management - 33 days including bank holidays) (Hourly paid 6.6 weeks including bank holidays) and employee discounts across WHSmith and Harrods (up to 50%), we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial. About us: WHSmith has a remarkable heritage, and we are growing particularly in our department stores, airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life's journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of Harrods, Selfridges, Fenwick's, M&S and Costa Coffee, 'broadening our offering' to our customers throughout the UK. That's why, as we continue our journey, our aim is simple: to make every one of life's journeys better! WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us. PLEASE INCLUDE A COVER LETTER WITH ALL APPLICATIONS TO BE CONSIDERED

Be the First to Brew Something Extraordinary Step into a role where elegance meets excitement, where discovery isn't just what we deliver to customers but what we inspire in our teams. At Whittard of Chelsea, we've been crafting moments of exceptional tea, coffee, and hot chocolate adventure since 1886. Now, we're opening the doors to a brand-new store at Manchester Trafford Centre and we're looking for a Store Manager to lead the charge. This is more than just managing a store. It's about shaping the Whittard experience from day one and building something exceptional from the ground up. Responsibilities A Day in the Life of a Whittard Store Manager Imagine unlocking the doors for the very first time - shelves perfectly merchandised, the scent of freshly brewed samples in the air, and your brand-new team buzzing with anticipation. From day one, you'll set the tone for a culture of warmth, expertise, and discovery. Every moment is yours to shape. You'll be: Customer-Obsessed : You'll set the gold standard from the get-go, ensuring every customer feels welcome and inspired. You'll bring our products to life with storytelling, tasting, and enthusiasm - making our new store a destination, not just a shop. Performance-Driven : You'll hit the ground running with clear goals and strong commercial instincts. From reading your daily KPIs to adapting layouts or testing new sampling strategies, you'll bring sharp focus and fast action. Team Focused : You'll recruit, train, and lead a brand-new team - instilling Whittard's values and setting them up for success. With live coaching, regular check-ins, and plenty of recognition, you'll create a supportive culture that inspires excellence. Operationally Sharp : As we launch, you'll be hands-on in setting up new processes, managing initial deliveries, and embedding gold-standard retail routines. You'll create a safe, efficient, and welcoming environment from the outset - always staying on top of health and safety and store standards. Locally Connected : With a new store comes a new community - you'll build relationships, forge partnerships, and find creative ways to draw people in. Whether it's a launch event or a tie-in with a local café, you'll make sure everyone knows Whittard has arrived. No two days will be the same - but each one is a chance to create a store your team and customers will love. Qualifications What Makes You Exceptional? We're looking for someone who's as excited as we are about bringing Whittard to a brand-new location: Leadership Experience : 2+ years of retail management experience, with a track record of building strong, service-focused teams. A Customer-Focused Mindset : Passionate about delivering stand-out service and building long-term customer loyalty. A Commercial Edge : Confident interpreting KPIs and making decisions that drive both performance and team engagement. Why Whittard? At Whittard, we believe our future is built by curious, passionate people-just like you. As a Store Manager launching a new store, you'll have the rare opportunity to leave your mark from day one. We'll support your journey with tailored development, wellbeing initiatives, and a culture that celebrates your contributions. You'll also enjoy: Monthly product allowance - a little perk with every pay cheque. Discretionary bonus scheme - because great work should be recognised. Wellbeing resources & family-friendly policies - because we care about the whole you. Opportunities to connect across stores and head office - be part of something bigger. About Us Our story began in 1886 when Walter Whittard began selling the finest tea, coffee and hot chocolate in London with the approach to buy the best. Almost 140 years later, our never-ending curiosity to find unique blends and distinctive tastes lives on at Whittard. We continue to flourish, and our ambition will always remain the same - to ensure every customer can enjoy their own Whittard moment and make each day more special. Whittard of Chelsea is an Equal Opportunity Employer. We thrive to be a diverse and an inclusive organisation. We want to be a place where differences are recognised and celebrated, with a workforce that builds teams from all individualities, backgrounds, and experiences. Together as a Whittard family, we continue to create a culture that encourages, supports, and inspires all our employees to have a voice, to make a positive difference in helping to develop our ambitious brand. Click 'Apply Now' and be part of launching something exceptional with Whittard.

Who are you? You love seeing and being part of the hustle and bustle of an event in beautiful surroundings, and more importantly, you know how they work. Whether that be weddings, conferences, charity dinners and much more You're organised, a fantastic communicator and have sixth sense for the unknown in running and planning events. You have experience in supervising a team within the hospitality industry. What's the role? Working closely with the Events operation manager to ensure the smooth & efficient running of all weddings & events. Working alongside and managing a small operational team in a very busy environment, whilst maintaining a high level of professionalism. Be able to demonstrate an operational track record in the hospitality industry, with a good knowledge of Conference, Weddings & Banqueting operations Be able to assist in the set up and closing of any Conference, Weddings & Banqueting operation Excellent verbal and written communication skills with guests and Farmhouse Teams Be highly organised, with excellent time management skills and the ability to work within deadlines Passionate and self-motivated Enthusiasm, customer-focused and the ability to remain calm under pressure Experience in supervising and assisting in day to day operations Live the ACI values and work towards our mission of 'making people happy' What's in it for you? Generous discount across all ACI sites on both food and drink Regular trips out to suppliers locally and internationally Great share of tips and tronc Staff Accommodation available Staff meals on shift Rising Stars program for career progression within the company Cycle to work scheme 'Live your life', charity day off each year Wine at cost Anglian Country Inns Anglian Country Inns is a family run business that first opened its doors over twenty seven years ago and now we have nine award winning establishments across East Anglia, a coffee shop and brewery to boot! If you think you have the relevant experience and want to join our friendly family please don't delay and apply today

Lounges are special places, and what makes them so are the brilliant people who run them. The person who leads these talented teams must be super-brilliant, and that could be you. Your standards will match ours, but your approach will be uniquely yours. You will be responsible for leading your team to deliver 14 great shifts, taking full ownership to make your Lounge an exceptional workplace and a vibrant community hub. Ensuring every customer leaves happy will be your goal, thanks to your outstanding management skills. The Good Stuff Overtime pay for all hours worked over contracted hours Staff meals on every shift 50% staff discount outside working hours from day one Paid breaks 28 days holiday (including Bank Holidays), pro-rata Enhanced maternity and paternity pay after 2 years of service The renowned staff party - Loungefest! Competitions and incentives, including all-expenses-paid trips with suppliers Company pension scheme Long service awards Pay flexibility with Wagestream Support via the Licensed Trade Charity Opportunities for personal development and career progression Achievable bonuses Tips shared equally based on hours worked Christmas and Boxing Day off What you'll bring Experience as a General Manager, Assistant Manager, Deputy Manager, or Restaurant Manager in restaurants, bars, cafes, or coffee shops Experience working in a bar environment with food and drink preparation Knowledge of managing via KPIs, labour, stock, food safety, customer sentiment, and brand standards within a budget Experience in training and recruiting front-of-house teams, including servers and assistant managers Some back-of-house experience and understanding of kitchen team dynamics would be a plus If you'd like to learn more about us, follow us on LinkedIn on TikTok and Instagram.

Join Our Passionate Team as a Coffee House Enthusiast! About the Opportunity: Role: Store Manager Salary: Up to £28,000 per annum Contract: Permanent, offering a minimum of 40 hours per week About Us: Calling all coffee lovers! At The Coffee House, nestled in the heart of Congleton, we're not just brewing coffee - we're crafting experiences. Join our dynamic team as we redefine the way people eat, drink and relax. Since 2011, we've been on a mission to infuse every cup with passion, personality, and pure joy. With locations across the North West of England and North Staffordshire, we're not just a coffee shop, we're a community hub. About You: Are you ready to bring your energy and enthusiasm to our team? Whether you're a seasoned barista or a coffee connoisseur in the making, we want you! As a The Coffee House Store Manager, you'll be essential to your store's success. Serving as the leader of all day to day store functions, you'll be responsible for maintaining flawless operations and delivering an outstanding guest experience, while empowering our team to reach new heights. What You Will Bring: Leadership and Management Inspire and invigorate our team, transforming them into coffee connoisseurs and service champions. Guide the dynamic rhythm of our bustling coffee haven, orchestrating shifts with finesse and style. Foster a vibrant work environment where teamwork is paramount. Guest Experience Create memorable and personalised experiences for our guests, making each visit a special chapter in their coffee journey. Address guest questions and resolve issues with professionalism and a friendly approach, leaving a long lasting impression every time. Quality Control Maintain our standards of excellence, ensuring each brew meets the mark of perfection. Keep our equipment in optimal condition, ensuring every cup is as perfect as the last. Enforce all health and safety protocols, nurturing an environment where guests and team thrive. Product Expert Develop an in-depth understanding of our offerings to confidently advise and assist guests. Craft great coffee that hits that sweet spot every time - don't forget about our teas, coolers, seasonal ranges and more. Training and Development Lead engaging training sessions that ignite the passion and potential of our team members. Offer constructive feedback and nurture a culture of growth, where setbacks pave the path to success. Foster a spirit of continuous improvement, where curiosity fuels innovation and excellence. Operational Efficiency Oversee daily operations of the store to ensure a smooth and efficient workflow. Manage ordering, stocktaking and replenishment of stock daily. Manage and collaborate closely with your team to uphold an exceptional level of cleanliness throughout the store. Effectively manage cash flow on a daily basis, oversee banking transactions and ensure best cash management practices at all times. Continuously monitor sales and performance metrics to achieve financial objectives. Execute all financial planning throughout the stores day to day operations. Our Hiring Process: Apply now through our website. Stand out from the crowd? You'll hear from us for a friendly chat about your skills and experience. Leading contender? You'll be invited to join us for an immersive on-the-job experience, where you can showcase your personality and get to know our team. Ready to brew up some magic? Apply today at and become part of something special! Thank you for your application! If you don't hear back within 14 business days, we encourage you to apply again in the future. Warm Regards, The Coffee House Team Job type Permanent Posted 2025-06-11T00:00:00 4 days ago Loading media OUR STORY Hi! We're Chris and Stephen - brothers and founders of The Coffee House. The idea was born from a lifelong dream to create a chain of premium coffee shops that serve incredible food and drink, in an environment where people can EAT, DRINK and RELAX in the heart of their communities. Our journey began back in 2011, when we opened our very first store in our home village of Lymm. Fast forward 14 years, and we're preparing to open our next location, with even more on the horizon! While we've grown, we've stayed true to our values. We remain a proudly independent business, driven by the same passion and determination that inspired us from day one. At The Coffee House, we're always looking ahead, and our pursuit of quality is at the core of everything we do. As a fast paced and growing company, we offer a culture where every team member feels truly valued, because we know our people are the key to our success. Our vision is simple: to become the leading independent coffee operator in England. With delicious, high quality products, modern spaces, and passionate, friendly teams - we believe the best is still to come. If you're ready to grow with a company that's leading the way and become a part of something special, we'd love to hear from you. We can't wait for you to join us on this journey! THE COFFEE HOUSE ACADEMY We recognise structured training is key to the success, development and happiness of each individual. We encourage and champion those who want to develop their career. As such we have created The Coffee House Academy, a programme that will provide new members of staff with all the training elements they need to kick start their journey with us.

At Costa Coffee by Sim Trava, we want to inspire the world to love great coffee, just as much as our partner, Costa Coffee. Sim Trava is a family run business on the hunt for hardworking, ambitious, happy, and loyal people to join our team, if that sounds like you, you're probably just what we're looking for. We want to recruit people that are proud to work for us, because a happy team equals happy customers. We know that our people are the most important part of our business, so we strive to create a working environment. A bit about the role At Sim Trava we treat our managers as business owners, this is your business. That means the stock, standards, team, labour, and customers It's all yours to own and grow. So go ahead and make it your own. What's involved? Taking ownership of all controllable costs through effective management of stock, labour, cash, and training. Making sure to celebrate success along the way. Inspiring your team to feel valued and get involved in making the store the best it can be. Manage the store KPI report, Costa Check and Listen and Learn then look for trends and opportunities to grow your business. Training and developing your team to reach their full potential. Owning the health and safety within the store. A bit about you A passion for coffee and people is just the start of what we're looking for. What else makes a great Store Manager? Management experience, ideally within a fast-paced environment. A commercial mind with the ability to think ahead and see the bigger picture, maximising every sales opportunity. A keen attention to detail, ensuring compliant brand standards. An ambitious character who wants to be part of our growth journey Ability to thrive under pressure and encourage others to work at speed. Experience of recruiting, coaching and developing team members. What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: Starting pay of £31,500 per year working 42.5 hours per week STAR rewards, exchange your points on our online shopping platform. More Star points awarded on your birthday, work milestone, promotion or just because you went above and beyond. Free handmade drinks plus 50% discount on food and bottled drinks while at work. Discounted gym memberships & no commission foreign currency purchases. Wellbeing support with Employee Assistance Program. Free eye care tests. Access to a 24/7 GP portal. Commitment to you and your Individual training, a plan tailored to your requirements. A bit about us Sim Trava was formed in 2005 by Simon and Tracy Vardy from the basement of their Altrincham home, and their first store opened that same year on October 17th in Northwich, Cheshire. The original plan was to open 5 stores in 5 years, however that milestone was achieved much sooner and by 2010 we had 10 Costa Coffee stores in and around the Cheshire/Manchester area. Fast forward to 2021 when we celebrated our 40th new store opening in Fallowfield, Manchester. Following this Sim Trava was honoured to be selected to be the first franchise to purchase existing stores from equity. We acquired 17 stores, located across the Preston, Blackpool, and Southport region, bringing the Sim Trava estate to 57 stores. Salary 31,500 per annum Status Permanent Type Full time Closing Date for Applications 31 July 2026 Location 306 WIlmslow Road Fallowfield M14 6NS United Kingdom

Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management The Good Stuff Overtime pay for every hour worked over contracted hours! Staff food on every shift 50% off staff discount to enjoy outside working hours from day one Paid breaks 28 days holiday (inclusive of Bank Holidays) pro rata Enhanced maternity and paternity pay after 2 years service The most talked-about staff party in hospitality - Loungefest! Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers) Company pension scheme Long service awards Power over your pay with Wagestream Emotional and practical support via the Licenced Trade Charity Great opportunity for personal development and career progression in a fast growing business Achievable bonuses Tips shared equally across the team, based on hours worked Christmas and Boxing Day off! What you'll bring You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, café or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget. You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers. Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable. If you want to find out more about us, follow us on LinkedIn on TikTok and Instagram

Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management The Good Stuff Overtime pay for every hour worked over contracted hours! Staff food on every shift 50% off staff discount to enjoy outside working hours from day one Paid breaks 28 days holiday (inclusive of Bank Holidays) pro rata Enhanced maternity and paternity pay after 2 years service The most talked-about staff party in hospitality - Loungefest! Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers) Company pension scheme Long service awards Power over your pay with Wagestream Emotional and practical support via the Licenced Trade Charity Great opportunity for personal development and career progression in a fast growing business Achievable bonuses Tips shared equally across the team, based on hours worked Christmas and Boxing Day off! What you'll bring You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, café or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget. You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers. Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable. If you want to find out more about us, follow us on LinkedIn on TikTok and Instagram

At Old Spike, we believe that great coffee can change lives. From training and employing individuals affected by homelessness to serving specialty coffee in our cafés, our mission is simple: everyone who walks through our doors should leave with a better story than the one they came in with. As we enter an exciting new chapter of growth, we're looking for an Impact and Training Manager to lead our social impact and barista training programmes - a role that blends purpose, people, and exceptional coffee. This is a rare opportunity in the coffee industry to take ownership of both our internal and external training output, while directly driving our mission to reduce homelessness through meaningful employment and support. About the Role We're looking for someone with experience in coffee training and education, including delivering paid, customer-facing barista workshops, who can bring energy and structure to our training function. You'll lead our internal barista training for team members and trainees, develop education pathways for wholesale partners, and design and deliver public-facing sessions. Alongside this, you'll manage our social impact strategy - working closely with charity and employment partners to ensure we're reaching and supporting the people who need us most. What We're Looking For: • At least 2 years' experience in coffee training and education, including public barista workshops • Experience working with vulnerable individuals in a training or mentoring capacity • Strong understanding of the challenges around employment access and sustainability • Excellent communication skills and experience managing or mentoring a team • Demonstrated ability to engage and build relationships with charity, employment, and wholesale partners • Experience creating and implementing training programmes in a specialty coffee setting • A self-starter with an entrepreneurial mindset and a desire to grow something meaningful • Passion for social impact and a belief in the power of coffee to drive change Key Responsibilities: • Lead all coffee training across the business - for trainees, mentor baristas, and wholesale clients • Design and deliver paid-for public workshops that showcase specialty coffee and generate revenue • Manage Old Spike's barista training & employment programme in partnership with our charity network • Track and report on our impact metrics to inform our annual report and guide internal planning • Coordinate and grow relationships with referral and recruitment partners • Develop and deliver our environmental impact strategy and reporting • Collaborate with our Marketing Manager to promote our impact across digital and in-store channels • Support trainee progression into paid work placements, working closely with café operations • Conduct internal and external coffee quality audits to ensure standards remain high What's in It for You? • Salary: £30,000 - £35,000, depending on experience • 28 days holiday, including public holidays (+1 day for each year at Old Spike) • Cycle to work scheme • Employee referral scheme • Code Hospitality discount app • Flexible working between cafes and office • Free coffee across all sites + 50% off coffee bags + 30% friends and family discount • A genuinely inclusive working culture where people and purpose matter If you're passionate about coffee, people, and purpose - and want to shape the future of one of the UK's most socially impactful coffee businesses - we'd love to hear from you.