Sheltered Housing Scheme Manager

BDS are working with a leading housing association to recruit a Scheme Manager to work within a retirement living service for older adults based in Camberley. We have both full and part time opportunities available.

Duties:

• Daily welfare checks to residents.
• Facilitate property lettings and tenant communication for smooth onboarding
• Conduct regular health and safety checks to ensure property conditions are well-maintained.
• Coordinate with external agencies and providers when necessary.
• Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears
• Act promptly on complaints regarding anti-social behaviour, escalating where needed.
• Report communal area repairs and maintain strong partnerships with external support agencies.

Criteria:

• The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting.
• Strong understanding of tenant and housing management, particularly for older adults
• Confident in conducting health and safety checks within residential environments
• Effective communicator, able to handle complaints and uphold tenancy agreements
• Experience working collaboratively with external agencies to support tenants' needs

Please note this is a fully site based position- Hybrid working is NOT available with this role.

Hours: We have two positions available- full time at 35 hours and part time at 17.5 hours per week

Salary; 33,180 per annum F/T (this will be pro rata for the part time role)

Other benefits include:

• 28 days paid holiday plus bank holidays per year (pro-rata for part time) rising by 1 day per year up to a maximum of one working week.
• A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.
• Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion).
• Employee Assistance Programme.
• "Hapi" Benefits App with multiple discounts.
• Cycle to work scheme.

This role is subject to a successful DBS check.

This is a permanent position.

Apply now for immediate consideration!