14 jobs found

Kickstart your career in property finance as a Graduate Loan Administrator with our client in Altrincham! This is a fantastic chance to dive into the world of finance, gaining hands-on experience while working towards a recognised qualification in business or financial services. Our client is dedicated to simplifying lending, making it a seamless experience for all involved. Enjoy a competitive salary ranging up to 25,000 per year, along with full training and mentorship from an experienced team. Benefit from real career progression opportunities in a dynamic and friendly office environment. Our client is committed to making the complex world of lending straightforward. They offer a range of products that ensure a smooth experience for brokers, professional introducers, and direct borrowers, focusing on efficiency and simplicity in the lending process. As a Graduate Loan Administrator, you'll: Support the Underwriting team with loan applications. Monitor shared inboxes for new customer enquiries and documents. Assist with data entry and manage records in the CRM. Help process customer applications and prepare documentation. Communicate with customers under the guidance of a mentor. Learn to review legal and property-related paperwork. Develop an organised approach to managing multiple tasks. Package and Benefits: The Graduate Loan Administrator role includes: Annual salary of 23,000 - 25,000. Full training and mentorship. Support towards completing a relevant apprenticeship qualification. A dynamic, friendly office environment. Real career progression opportunities. A strong benefits package. The ideal Graduate Loan Administrator will have: A positive, can-do attitude and a strong willingness to learn. Excellent communication and attention to detail. Strong organisational skills. Basic IT and typing skills (with training provided on specialist systems). GCSEs (or equivalent) in English and Maths (Grade 4/C or above preferred). If you're interested in roles such as Apprentice Case Manager, Underwriting Assistant, Loan Processor, Financial Services Trainee, or Property Finance Apprentice, this Graduate Loan Administrator position could be the perfect fit for you. This is a fantastic opportunity to launch your career in property finance as a Graduate Loan Administrator. If you're eager to learn and grow in a supportive environment, apply now to join our client's dynamic team in Altrincham. For more information please call Jenni on (phone number removed) JL_FIN

Hybrid Administrator Stoke-on-Trent & WFH Leicester-based £27,000 per annum Insolvency Administrator (Hybrid) - Leicester / Stoke-on-Trent & Remote Are you a self-motivated, enthusiastic individual with a confident approach to driving? Join our client's close-knit team at an established professional services firm as an Insolvency Administrator based in Stoke! This is a fantastic opportunity to kickstart a new career, with full technical training provided - no insolvency experience necessary! This role offers hybrid working, blending collaborative days in our Stoke-on-Trent office with the flexibility of working from home. Location: Stoke-on-Trent office (3 days per week) & Remote (2 days per week) Salary: £26,000 - £27,000 per annum Hours: 40 hours per week What You'll Be Doing: As an Insolvency Administrator, you'll play a vital role in supporting senior colleagues in diverse insolvency cases, including Liquidations and Bankruptcies. Your responsibilities will include: Case Progression: Work closely with senior colleagues from initial assessment to case closure, ensuring all tasks are completed accurately and efficiently. Communication: Communicate effectively with various stakeholders, including creditors, directors, and other professionals. Asset Management: Assist with asset realisation, valuations, and distributions to creditors. Dedicated Driving Duties: On your three days in the Stoke-on-Trent office, you will also serve as a dedicated driver for our Senior Partner, who is based in Oadby, Leicester. You should not mind regular driving and be flexible with travel times. (A vehicle will be provided solely for this purpose and is not a full-time company car benefit). What We're Looking For: Confident Driver: A full, clean UK driving licence with at least 3 years of driving experience is essential. You must be 25+ to comply with insurance requirements and comfortable with consistent driving. Attention to Detail: Strong organisational abilities and a keen eye for detail. Team Player: Ability to collaborate effectively within a close-knit team, while also working independently when needed. Tech Savvy: Good knowledge of Microsoft Office software and Administration Experience. Communication Skills: Polite and well-mannered phone etiquette, with strong written communication skills. Positive Mindset: A positive attitude and proactive approach. Education: A-Level or equivalent education. Apply today! If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Eden Scott is proud to be partnering with a leading banking institution to recruit a detail-focused and proactive Oversight Complaints & Banking Administrator based in Edinburgh. This key role supports the operational oversight of complaints handling, risk management and regulatory compliance across the Bank's Commercial Banking function. You'll be instrumental in improving client outcomes, ensuring high-quality complaint resolution aligned with FCA/PRA standards and strengthening first-line risk and control processes. Key Responsibilities: Lead oversight of all banking complaints across Commercial products. Ensure complaint handling complies with FCA DISP and internal procedures. Conduct and review and assess outcomes and identify issues. Perform root cause analysis to identify trends, gaps, and systemic issues. Collaborate with operational teams to drive service improvements. Maintain dashboards and prepare reporting for senior governance forums. Support risk event recording, categorisation, investigation, and resolution. Liaise with Risk & Compliance teams to ensure regulatory alignment. Assist in preparing accurate regulatory returns (e.g., PSD001/PSD007). Draft clear, fair, and compliant client communications (e.g., rate change notices, annual statements). Champion process improvements and maintain accurate documentation. Support delivery of the Commercial Training & Competence (T&C) framework. Track and monitor audit/regulatory actions for timely closure. Key Stakeholders: Heads of Banking Client Services & Operations Risk, Compliance & Legal Finance & Regulatory Reporting Product & Change Teams Person Specification: Strong working knowledge of FCA DISP and risk management frameworks. Experience in complaints oversight or operational risk in financial services. Excellent interpersonal and stakeholder engagement skills. Strong analytical skills and data-driven problem-solving abilities. High standard of written communication with a focus on regulatory clarity. Desirable Experience: Knowledge of regulatory returns (e.g., PSD001/PSD007). Understanding of lending products and commercial banking processes. This is a fantastic opportunity to join a collaborative and high-performing team, with scope to make a real impact on client experience, operational quality, and regulatory excellence. If you feel you can rise to the challenge, please contact Karen Kerr at the earliest opportunity on or e-mail Eden Scott offers the services of permanent and temporary employment, this position may be just one of numerous opportunities we are handling that you could have an interest in pursuing. If you have not been in touch with us before please call us on or drop off a CV at and we will make sure the most relevant Consultant gets back to you as soon as possible. Please note that we never send CVs anywhere without your prior consent

We're working with a successful Bridging Lender to recruit 2 additional team members within their case management / underwriting support team. The Business: Specialist Lender in the Property Finance space. Operate nationwide with a head office in South Manchester that's close to train links. Driven by core values around people & relationships, you'd be joining a business that look after their employee's as well as they look after their clients. The Role: Joining in an administrative position and working as part of a close knit team, this role is to support the underwriting team and the client to ensure the loan gets completed. The Person: To succeed you will be extremely organised, and meticulous with detail. Your communication skills will be excellent, and you will manage expectations both internally and externally with ease. People can rely on you, and they trust when you say you will do something, you ll deliver. Experience Required: To be considered for this position you will have worked in a Case Manager, Mortgage Administrator or Mortgage / Loan Processing position with another lending firm. As an alternative, we will also consider individuals that have worked in completions or in conveyancing/property in a similar position or, individuals in Financial Services that have managed a similar process driven role. Keen to hear more? Get in touch by calling for more information or click the link to apply by sending your CV.

Our client, based in luxurious offices in Borehamwood requires a Loans Administrator Responsibilities: Proactively and consistently deliver an excellent level of customer service, whether by telephone, letter or e-mail, supporting customers in the repayment of their bridging loan, overdraft and other specialist lending products. Identify and help support vulnerable customers. Taking ownership and the lead in resolving customer queries - responding within service level agreements. Referring required decisions (possibly having completed a written rationale) to more senior colleagues. Complete a wide range of servicing/administrational tasks and processes in support of customers. Work with other team members to ensure that all customer servicing activity is completed in a timely and accurate manner. Keep CRM system up to date with accurate customer information, documents, and notes. Look for ways to improve processes, procedures, and systems, in some cases being involved in the work to implement the improvements identified. Follow all regulatory and legislative guidelines. Follow all financial crime related processes and procedures. Qualifications: May have gained experience of working in a financial service or office environment or similar. Will have some experience of working with customers. Must relish working in a customer centric, yet business focused environment. Will be organised, structured and able to manage their workload. Have excellent communication skills, both verbally and in writing Attained excellent grades in both GCSE (or equivalent) English and Maths. Likely attained A-Level qualifications and possibly a degree. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment Londonwishes you the best of luck in your job search. Nouvo Recruitment London operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.

Are you ready to excel as a Mortgage Case Manager? Our client, a vibrant team with expertise in mortgage products and lenders, is looking for a talented person to join their thriving business. This role is a great chance to handle specialist lending processes and work with relationship managers to complete deals efficiently. With an annual salary of 25,000 - 30,000 plus bonus, this role offers a great opportunity to grow your career in a thriving environment. You'll have the chance to work alongside experienced entrepreneurs and develop your skills in a supportive and fun atmosphere. As a Mortgage Case Manager, your responsibilities will include: Managing the commercial lending process. Assessing the financial position and credibility of customers. Maintaining strong relationships with banks and lenders. Explaining loan repayment schedules and managing loans throughout their lifespan. Reviewing and updating loan files and credit documentation. Ensuring compliance with client transactions. Assisting relationship managers in growing the commercial business. Handling cross referrals to other areas such as accountancy and insurance. Package and Benefits: The Mortgage Case Manager role comes with an attractive package, including: Annual salary of 25,000 - 30,000 Opportunities to work with experienced entrepreneurs. A supportive environment for career progression. The ideal Mortgage Case Manager will have: Experience in commercial advisory and managing application processes. Working knowledge of buy-to-let and commercial real estate operations. Strong emotional intelligence and relationship-building skills. Excellent time management and organisational abilities. Proficiency in IT tools like word processing and spreadsheet software. A firm grasp of financial procedures and strong numerical skills. A degree in business, finance, or accounting is ideal, along with CeMAP Level 3 qualification. If you have experience or interest in roles such as Mortgage Administrator, Lending Specialist, Commercial Finance Officer, Loan Processor, or Financial Services Advisor, you might find this Mortgage Case Manager position a perfect fit for your career aspirations. If you're a proactive and organised individual looking to make a significant impact as a Mortgage Case Manager, this opportunity is perfect for you. Join our client in their mission to deliver financial excellence and enjoy a rewarding career journey. Apply now and take the next step in your professional growth!

Exciting Job Opportunity! We are delighted to be recruiting a Sales Administrator for a highly successful company based in West Oxfordshire. Due to increased business needs this is a newly created post to support the Broker Manager, enhancing new business volumes through crucial sales administration tasks. Collaborating closely with internal departments and brokers to ensure smooth transitions from sales inquiries to proposals and finalised finance facilities. Key Responsibilities: - Manage new business inquiries from brokers. - Provide guidance on required information for finance support and proposal submissions. - Develop understanding of pricing, lending policies, and market credit rates. - Assist brokers in achieving successful drawdowns of approved finance facilities. - Offer general guidance on finance agreements and necessary documentation. - Address broker inquiries on pricing, lending policies, and asset requirements promptly. Key Skills and Traits: - Self-motivated with strong initiative. - Effective communication skills, both written and verbal. - Build positive relationships with brokers. - Proficient in numeracy and comfortable with numbers. - Proactive, enthusiastic, and dedicated to meeting targets. - Exceptional time management and prioritisation abilities. - Identify opportunities to deliver an exceptional service and maximise sale opportunities We are particularly interested in hearing from candidates with a high level of customer/client engagement and proficient in Microsoft Office. Preferred knowledge of the leasing industry or experience in a broker environment is desirable but not essential as training will be given.

The Opportunity Shawbrook is a new type of specialist financial services company, combining the relentless focus on customer service and innovation you would expect from a fintech with the expertise and certainty of a bank. Shawbrook is driven by a purpose to solve complex problems that unlock opportunity for its rapidly growing customer base of over 300,000 UK consumers and businesses. Our success would not have been possible without our Team. Our people differentiate us from the competition through their deep sector knowledge, they are the life force of our business. Join Shawbrook because you: Want to help us deepen our industry sector knowledge, combining technology alongside the best banking brains Want to build a bank for the future and be part of our digital transformation journey that will enable customers & businesses to thrive Want to continue to grow professionally. We encourage you to grow and be the best version of yourself Care about sustainability? We want to be better for our people, environment, and society Bring passion and enjoyment to your work. You'll work hard but you'll have fun too The Role & Responsibilities To underwrite Residential BTLs, Commercial Investment and Trading Business mortgage applications in line with the company lending policy and to manage the application through to completion Reporting to the Underwriting Manager, principal interfaces will be with Lending Manager Colleagues, Risk Management, Brokers and Lending Officer colleagues An ability to adopt a pragmatic approach to underwriting residential BTL, commercial and trading business mortgage applications within approved lending mandate To understand and analyse key items such as credit searches, bank statements, financial accounts, property valuations and business appraisals in order to make informed lending decisions To deliver high levels of accuracy and attention to detail in data input and all written communication produced Able to develop a rationale for those cases outside of own lending mandate or company lending policy and communicate findings to Credit Risk department for their consideration To build successful working relationships with external contacts such as brokers, customers, surveyors and solicitors as well as internal teams such as administrators, lending officers, credit risk and finance to ensure all lending requirements are satisfied prior to release of funds To effectively manage a pipeline of approximately 70 cases through to completion, ensuring both company service standards and the lending policy is complied with throughout To deal with all internal and external telephone & email enquiries efficiently and within company standards Ensure a good understanding of all the company's policies, procedures and compliance guidelines, installing the principles in your daily practice to protect the company from any associated risks To embrace the principles of treating customers fairly and responsible lending in all decision making To be able to assess the applicant's portfolio in line with the PRA requirements The Person Fully CeMAP qualified or a desire to work towards Excellent understanding of the BTL and Commercial mortgage sector (desirable) Good knowledge and understanding of legal conveyancing (desirable) Experience of working to tight deadlines Computer literate (good knowledge of MS Office suite - Excel, Word, PowerPoint) Knowledge of TCF Good knowledge of compliance procedures within the mortgage industry Reading and understanding of financial accounts, valuations, business appraisals and credit searches Ability to develop an analytical and pragmatic approach to underwriting Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done

If helping people become home owners sounds appealing, we have just the thing for you. Our Mortgage Team need an Administrator to process mortgage applications, helping our customers have a smooth and happy mortgage journey. Some of the things you'll be making happen are: Ensuring all stages of the process happen quickly and efficiently. Setting up files and data inputting new mortgage applications. Managing and organising data so it's available when we need it. Speaking with our customers when they need us. Managing relationships with mortgage brokers and solicitors, by phone, email or in writing. Supporting our sister team, who look after our customers accounts once the mortgage is up and running. Acting in accordance with our Lending Policy and Procedures. We are a small, mutual building Society in Harpenden, Herts, with around 80 colleagues. There is always lots to do, never a dull moment and lots to learn. We like to have a bit of fun too! Come join us, satisfied in the knowledge you were part of helping our customers pick up the keys to their new home.

Office Administrator, Cambridge (SPS2603) Sector: Financial Location based: Cambridge Reports to: Document Management Supervisor Pay: Dependent on experience Hours: 40 hours per week Ref: SPS2603 Closing Date: 10th December 2021 Applicants: Internal & External JOB PURPOSE: The successful candidate will be proactive and to provide professional, customer focused day to day 'hands-on' support based at our prestigious client site in Southampton. To take personal responsibility for managing and working closely with the extended team in the operation and administration of day-to-day workplace services. To ensure all related workplace services perform in accordance with the agreed specifications and service agreements whilst maintaining a clean, safe, and productive working/business environment for clients and customers. The jobholder must be able to think and respond quickly to any given situation and therefore will be expected to demonstrate a common-sense approach, customer service skills, flexibility and an understanding of the firm's business needs. DUTIES AND RESPONSIBILITIES: Work collaboratively within the One Team to ensure the office services operate as expected on a day-to-day basis whilst adopting a proactive and 'hands on' approach Ensure the business team follows the Firm's Security Policy in locally managing access to the office and adherence to clear desk policy Ensure office reporting is carried out in a timely manner and mandated daily or regular checks are carried out Acting as key point of contact for all staff who request the services provided or enquire about anything to do with facilities or the office in general Meet with the building management team on a regular basis to ensure the clients' interests are represented Have a full understanding of the front and back of house activities, working as part of the team and undertaking these duties on a day-to-day basis. Maintaining the general quality feel of the office by liaison with the appropriate support functions and by regularly walking the floors to ensure standards are maintained. Office Services Dealing appropriately with all mail and packages delivered to the office. Provide courier booking services to the office. Records management, manage the onsite client files similar to a library lending service Reprographics related requests such as printing, laminating, wire binding and scanning Performing regular clear desk sweeps Update, implement and adhere to the firm's security procedures. Monitor and report any faults with our client's access system to the system provider and escort/assist the contractors as required whilst in the office. Prepare, sort, and distribute internal information e.g., audit and notice board information. Welcome / Client Contact: First point of contact for all staff, issuing visitor badges, locating, and notifying host, keeping client informed. Liaising closely with landlord security teams to ensure consistency of standards and a professional image are maintained across the Welcome areas. Ensuring the firms security procedures are adhered to. Meeting Room Bookings: Monitoring the meeting room diaries /databases & prioritising meetings. Prepare refreshments for meeting rooms and place refreshments/catering in rooms in conjunction with supplier partners. Meeting room maintenance - check and clear rooms on an ongoing basis, ensure that rooms are correctly laid out and are clean / presentable prior to each meeting. Ensure video conference equipment is operational prior to customer use, report faults and complete reports as required. Other / general duties: Performing any ad-hoc "event-driven" duties as and when appropriate. Developing and maintaining an awareness of staff and their needs. Liaison and follow-up with appropriate contacts on the resolution of problems (e.g., cleaners, vending, etc.), escalating unresolved problems where necessary Assistance with fire and bomb evacuation procedures Provide a focal point for the wide range of support services on practice (internal) floors and should be seen by floor occupants as a customer focused and a "fixer". Develop good relationships with staff, partners, and other service partners to ensure the optimum service provision whilst providing an interface to all services. Maintain the integrity of the firm's security - liaise with on floor risk managers to secure compliance and adherence to client confidentiality General upkeep of the floor - Be proactive in the identification and resolution of problems identified during floor walks and discussion with users. Be knowledgeable in regard to when partners / staff may approach with a question relating to IFS services "how do I" - Floor host to support I&P service requests (in the first instance and explain how someone can self-serve in future). PERSON SPECIFICATION: The ideal candidate will display knowledge and experience of the following: Qualifications: * N/A Skills/competencies: * The ability to build relationships with customers and communicate effectively at all levels * The ability to demonstrate a customer focused and "Can do" attitude with clarity of vision, sound judgement and good priority skills are fundamental requirements * To be proactive, self-motivated and understand the parameters of the role and refer issues upwards * Strong technical ability and proven IT skills * Excellent prioritisation, time management and organisation skills * Proven delivery of accurate and thorough work * Proven reliability in customer service and problem-solving skills * Good communication skills (verbal and written) with the ability to liaise confidently and professionally at all levels * Follow instruction effectively asking for clarification as necessary * Strong attention to detail - provides a high standard of work to the client's satisfaction. Take care when completing work assignments and ensure the quality is always high Knowledge: * A basic knowledge in the use of AV equipment and Video Conferencing and ability to arrange appropriate technical assistance as and when required * Strong influencing and team working skills, able to build and maintain trusting relationships with both colleagues and clients promoting and embracing change Experience Required: * You will ideally have prior work experience (from an administrative background within a corporate or professional services environment) * Experience in client service delivery would be an advantage Personal qualities: * Client focused - must be professional, friendly, proactive, enthusiastic, flexible, and always demonstrate an excellent customer service attitude N.B. All roles will be expected to undertake manual handling duties within their physical capabilities. It is, therefore, essential that if you have a disability which will limit your ability to undertake this type of work, you alert us at interview to this. Swiss Post Solutions ensures equal employment opportunity to all employees and applicants without regard to race, colour, religion, gender, sexual orientation, national origin, ethnic background, age, marital status, physical or mental disabilities, or any other characteristic protected by law. Our policy extends all phases of the employment process, including recruitment, selection, transfer, training, restructuring, promotion, and compensation