Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science since 2006 - we don't just work in the sporting industry, we are actively changing its future.Our solutions are designed to help athletes and coaches "play smart" in a world where 1% can literally mean the difference between winning and losing. We work with over 4,400 teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimize athletes' health, game-day readiness, and performance, as well as in-game tactics.Our solutions include video analytics and athlete monitoring solutions, and we are passionate about helping sports organizations at all levels to better scout, recruit, teach, and win. WE WANT PEOPLE WHO ARE PASSIONATE ABOUT OUR PRODUCTS! As the VP of Product - Delivery & Go-To-Market (GTM) Execution, you will lead the operational side of the product lifecycle , transforming validated concepts into scalable, high-quality products that drive market success. You will be the driving force behind execution , ensuring seamless collaboration across engineering, GTM, and operations to deliver measurable business impact . You'll be the critical link between strategy and execution , ensuring that great ideas become great products-and that those products win in the market. WHAT YOU'LL DO Product Delivery Leadership Translate strategic product vision into executable roadmaps, defining clear milestones, KPIs, and success metrics. Oversee end-to-end product delivery, ensuring on-time, high-quality releases that meet customer and business needs. Partner with Engineering to optimize development velocity, scalability, and technical excellence. Go-To-Market (GTM) Execution Lead launch readiness, ensuring alignment across Marketing, Sales, and Customer Success. Drive GTM strategy for product releases, including messaging, positioning, and sales enablement. Monitor post-launch performance, optimizing adoption, usage, and retention. Cross-Functional Collaboration With SVP of Product Strategy & Innovation: Transition validated concepts into execution, ensuring feedback loops inform future discovery. With VP of UX & Design: Embed design excellence into development, ensuring intuitive and brand-aligned user experiences. With CPO & Leadership: Align roadmap execution with company strategy and revenue goals. WHAT YOU'LL NEED A results-driven product leader with a track record of shipping high-impact products. A collaborative operator who thrives at the intersection of engineering, design, and GTM. A systems thinker who brings structure, accountability, and momentum to product execution. A full-stack and cloud background or experience with an emphasis on B2B SaaS is essential for this role. What Success Metrics look like Delivery Excellence: On-time, on-scope roadmap execution. Product Impact: Adoption, engagement, and retention metrics. GTM Effectiveness: Launch success, sales enablement, and market traction. Operational Efficiency: Cross-functional alignment and team satisfaction. WHY CATAPULT? We have amazing people. We can promise you will work with some of the most ambitious and intelligent people in an exciting industry, and you will do some of the best work of your life. We encourage our people to have constructive, open and honest communication in order to make Catapult extraordinary; innovate and create smart solutions; establish a collaborative, yet challenging, environment to develop our performance and the performance of our customers. Our workforce spans more than 20 countries, you'll have the opportunity to work across multiple nationalities and cultures, and build your global awareness and capability We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance company. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to do things better.There is unlimited opportunity to grow, do more, and do better. Whether you're interested in sports or not, you'll have the satisfaction of knowing your work is supporting some of the most successful teams and athletes on the planet! Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes, but don't meet every single point in our job ad, please still get in touch! We would love to have a chat and see if you could be a great addition to our team. We are building the future of sports performance. Our priority is to find the brightest talent that can add to our team culture, those who actively contribute and who are excited about what they do. All offers of employment are subject to Catapult's positive prehire check. To find out more, please contact the Talent Partner for this role.
Jul 12, 2025
Full time
Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science since 2006 - we don't just work in the sporting industry, we are actively changing its future.Our solutions are designed to help athletes and coaches "play smart" in a world where 1% can literally mean the difference between winning and losing. We work with over 4,400 teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimize athletes' health, game-day readiness, and performance, as well as in-game tactics.Our solutions include video analytics and athlete monitoring solutions, and we are passionate about helping sports organizations at all levels to better scout, recruit, teach, and win. WE WANT PEOPLE WHO ARE PASSIONATE ABOUT OUR PRODUCTS! As the VP of Product - Delivery & Go-To-Market (GTM) Execution, you will lead the operational side of the product lifecycle , transforming validated concepts into scalable, high-quality products that drive market success. You will be the driving force behind execution , ensuring seamless collaboration across engineering, GTM, and operations to deliver measurable business impact . You'll be the critical link between strategy and execution , ensuring that great ideas become great products-and that those products win in the market. WHAT YOU'LL DO Product Delivery Leadership Translate strategic product vision into executable roadmaps, defining clear milestones, KPIs, and success metrics. Oversee end-to-end product delivery, ensuring on-time, high-quality releases that meet customer and business needs. Partner with Engineering to optimize development velocity, scalability, and technical excellence. Go-To-Market (GTM) Execution Lead launch readiness, ensuring alignment across Marketing, Sales, and Customer Success. Drive GTM strategy for product releases, including messaging, positioning, and sales enablement. Monitor post-launch performance, optimizing adoption, usage, and retention. Cross-Functional Collaboration With SVP of Product Strategy & Innovation: Transition validated concepts into execution, ensuring feedback loops inform future discovery. With VP of UX & Design: Embed design excellence into development, ensuring intuitive and brand-aligned user experiences. With CPO & Leadership: Align roadmap execution with company strategy and revenue goals. WHAT YOU'LL NEED A results-driven product leader with a track record of shipping high-impact products. A collaborative operator who thrives at the intersection of engineering, design, and GTM. A systems thinker who brings structure, accountability, and momentum to product execution. A full-stack and cloud background or experience with an emphasis on B2B SaaS is essential for this role. What Success Metrics look like Delivery Excellence: On-time, on-scope roadmap execution. Product Impact: Adoption, engagement, and retention metrics. GTM Effectiveness: Launch success, sales enablement, and market traction. Operational Efficiency: Cross-functional alignment and team satisfaction. WHY CATAPULT? We have amazing people. We can promise you will work with some of the most ambitious and intelligent people in an exciting industry, and you will do some of the best work of your life. We encourage our people to have constructive, open and honest communication in order to make Catapult extraordinary; innovate and create smart solutions; establish a collaborative, yet challenging, environment to develop our performance and the performance of our customers. Our workforce spans more than 20 countries, you'll have the opportunity to work across multiple nationalities and cultures, and build your global awareness and capability We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance company. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to do things better.There is unlimited opportunity to grow, do more, and do better. Whether you're interested in sports or not, you'll have the satisfaction of knowing your work is supporting some of the most successful teams and athletes on the planet! Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes, but don't meet every single point in our job ad, please still get in touch! We would love to have a chat and see if you could be a great addition to our team. We are building the future of sports performance. Our priority is to find the brightest talent that can add to our team culture, those who actively contribute and who are excited about what they do. All offers of employment are subject to Catapult's positive prehire check. To find out more, please contact the Talent Partner for this role.
Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science since 2006 - we don't just work in the sporting industry, we are actively changing its future.Our solutions are designed to help athletes and coaches "play smart" in a world where 1% can literally mean the difference between winning and losing. We work with over 4,600 teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimize athletes' health, game-day readiness, and performance, as well as in-game tactics.Our solutions include wearable technology, video analytics, and athlete monitoring solutions, and we are passionate about helping sports organizations at all levels to better scout, recruit, teach, and win. WE WANT PEOPLE WHO ARE PASSIONATE ABOUT PRODUCT MARKETING. As theDirector of Product Marketing, you will be responsible for leading and scaling the product marketing function for Catapult, a high-growth SaaS B2B company in the sports industry. In this role, you will drive the development and execution of go-to-market (GTM) strategies, positioning, messaging, and product launch initiatives. You will lead a team of product marketers, working closely with cross-functional teams to drive product adoption, market differentiation, and customer engagement. This role is crucial in communicating the value of our products to both internal teams and external audiences, ensuring alignment with business growth objectives. This Director of Product Marketing role is ideal for a strategic, customer-centric leader who thrives in a dynamic environment and is passionate about driving product success in the SaaS and sports industries. If you're excited about shaping the future of sports technology through innovative marketing, this role is for you! WHAT YOU'LL DO Product Marketing Strategy & Leadership: Develop and execute the overarching product marketing strategy for Catapult, aligning with our growth goals in the sports tech space. Lead the go-to-market (GTM) strategy for all new product launches and features, ensuring cross-functional alignment with product management, sales, and marketing. Shape product positioning, value propositions, and messaging to ensure differentiation in the market and strong customer resonance. Own the product lifecycle from a marketing perspective, including market research, customer insights, and competitive analysis. Serve as the voice of the customer, gathering feedback and insights to inform product development and improvements. Team Leadership & Development: Lead and mentor a team of product marketers, fostering a culture of creativity, innovation, and collaboration. Develop and implement frameworks for team development, helping team members expand their skills in areas like positioning, messaging, and competitive analysis. Ensure seamless coordination within the product marketing team and cross-functional collaboration with other departments, such as Sales, Product, and Customer Success. Go-to-Market (GTM) Execution: Oversee the planning and execution of global product launches, ensuring alignment with key stakeholders across the organization. Drive market penetration and expansion strategies, delivering compelling campaigns that build awareness, drive adoption, and generate demand. Partner with the sales team to create effective sales enablement materials, including product presentations, battle cards, case studies, and customer testimonials. Lead competitive analysis efforts, identifying market opportunities and key differentiators for our products. Customer-Centric Storytelling & Positioning: Develop compelling product narratives and positioning that resonates with target customers, including sports organizations, leagues, and professional teams. Create messaging frameworks for each product that clearly communicate product benefits, use cases, and the unique value it delivers to the market. Collaborate with the content and creative teams to develop product-related assets such as whitepapers, blogs, video scripts, and webinars. Own thought leadership initiatives, positioning Catapult as the leading innovator in the sports tech space. Product Adoption & Market Penetration: Develop strategies to drive product adoption and maximize customer retention through targeted marketing campaigns. Analyze customer feedback, engagement data, and market trends to inform ongoing product enhancements and marketing initiatives. Collaborate closely with customer success and sales to identify and promote upsell and cross-sell opportunities. Data-Driven Insights & Performance Tracking: Define and track key performance indicators (KPIs) for product marketing initiatives, such as product adoption, customer satisfaction, and pipeline influence. Leverage data analytics tools to assess campaign performance, market trends, and customer feedback, adjusting strategies as needed. Deliver regular reports to leadership on the impact of product marketing efforts, providing recommendations for ongoing improvement and optimization. Cross-Functional Collaboration: Work closely with Product Management to ensure marketing and product teams are aligned on product roadmap and feature priorities. Collaborate with Sales to understand customer needs and create targeted sales enablement content that empowers them to effectively sell the product. Partner with Customer Success to gather customer feedback, improve onboarding, and create materials that help customers maximize product value. WHAT YOU'LL NEED 8+ years of experience in product marketing, preferably within a SaaS or B2B technology environment, with at least 3 years in a leadership role. Proven experience in developing and executing go-to-market strategies, managing product launches, and driving product adoption. Strong understanding of the sports tech industry, including key trends, customer needs, and competitive landscape. Demonstrated ability to lead and grow a team, with strong leadership, mentoring, and organizational skills. Proven success in positioning and messaging SaaS products, with the ability to translate complex technical features into clear, customer-centric value propositions. Excellent collaboration skills with a track record of working effectively with cross-functional teams, including Product, Sales, Customer Success, and Marketing. Strong analytical skills with the ability to leverage data to drive strategic decisions and measure performance. Exceptional communication and storytelling skills, with the ability to present ideas and strategies clearly to stakeholders and customers. WHY CATAPULT? We have amazing people. We can promise you will work with some of the most ambitious and intelligent people in an exciting industry, and you will do some of the best work of your life. We encourage our people to have constructive, open and honest communication in order to make Catapult extraordinary; innovate and create smart solutions; establish a collaborative, yet challenging, environment to develop our performance and the performance of our customers. Our workforce spans more than 20 countries, you'll have the opportunity to work across multiple nationalities and cultures, and build your global awareness and capability We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance Catapult. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to do things better.There is unlimited opportunity to grow, do more, and do better. Whether you're interested in sports or not, you'll have the satisfaction of knowing your work is supporting some of the most successful teams and athletes on the planet! Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes, but don't meet every single point in our job ad, please still get in touch! We would love to have a chat and see if you could be a great addition to our team. We are building the future of sports performance. Our priority is to find the brightest talent that can add to our team culture, those who actively contribute and who are excited about what they do. All offers of employment are subject to Catapult's positive prehire check. To find out more, please contact the Talent Partner for this role
Jul 10, 2025
Full time
Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science since 2006 - we don't just work in the sporting industry, we are actively changing its future.Our solutions are designed to help athletes and coaches "play smart" in a world where 1% can literally mean the difference between winning and losing. We work with over 4,600 teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimize athletes' health, game-day readiness, and performance, as well as in-game tactics.Our solutions include wearable technology, video analytics, and athlete monitoring solutions, and we are passionate about helping sports organizations at all levels to better scout, recruit, teach, and win. WE WANT PEOPLE WHO ARE PASSIONATE ABOUT PRODUCT MARKETING. As theDirector of Product Marketing, you will be responsible for leading and scaling the product marketing function for Catapult, a high-growth SaaS B2B company in the sports industry. In this role, you will drive the development and execution of go-to-market (GTM) strategies, positioning, messaging, and product launch initiatives. You will lead a team of product marketers, working closely with cross-functional teams to drive product adoption, market differentiation, and customer engagement. This role is crucial in communicating the value of our products to both internal teams and external audiences, ensuring alignment with business growth objectives. This Director of Product Marketing role is ideal for a strategic, customer-centric leader who thrives in a dynamic environment and is passionate about driving product success in the SaaS and sports industries. If you're excited about shaping the future of sports technology through innovative marketing, this role is for you! WHAT YOU'LL DO Product Marketing Strategy & Leadership: Develop and execute the overarching product marketing strategy for Catapult, aligning with our growth goals in the sports tech space. Lead the go-to-market (GTM) strategy for all new product launches and features, ensuring cross-functional alignment with product management, sales, and marketing. Shape product positioning, value propositions, and messaging to ensure differentiation in the market and strong customer resonance. Own the product lifecycle from a marketing perspective, including market research, customer insights, and competitive analysis. Serve as the voice of the customer, gathering feedback and insights to inform product development and improvements. Team Leadership & Development: Lead and mentor a team of product marketers, fostering a culture of creativity, innovation, and collaboration. Develop and implement frameworks for team development, helping team members expand their skills in areas like positioning, messaging, and competitive analysis. Ensure seamless coordination within the product marketing team and cross-functional collaboration with other departments, such as Sales, Product, and Customer Success. Go-to-Market (GTM) Execution: Oversee the planning and execution of global product launches, ensuring alignment with key stakeholders across the organization. Drive market penetration and expansion strategies, delivering compelling campaigns that build awareness, drive adoption, and generate demand. Partner with the sales team to create effective sales enablement materials, including product presentations, battle cards, case studies, and customer testimonials. Lead competitive analysis efforts, identifying market opportunities and key differentiators for our products. Customer-Centric Storytelling & Positioning: Develop compelling product narratives and positioning that resonates with target customers, including sports organizations, leagues, and professional teams. Create messaging frameworks for each product that clearly communicate product benefits, use cases, and the unique value it delivers to the market. Collaborate with the content and creative teams to develop product-related assets such as whitepapers, blogs, video scripts, and webinars. Own thought leadership initiatives, positioning Catapult as the leading innovator in the sports tech space. Product Adoption & Market Penetration: Develop strategies to drive product adoption and maximize customer retention through targeted marketing campaigns. Analyze customer feedback, engagement data, and market trends to inform ongoing product enhancements and marketing initiatives. Collaborate closely with customer success and sales to identify and promote upsell and cross-sell opportunities. Data-Driven Insights & Performance Tracking: Define and track key performance indicators (KPIs) for product marketing initiatives, such as product adoption, customer satisfaction, and pipeline influence. Leverage data analytics tools to assess campaign performance, market trends, and customer feedback, adjusting strategies as needed. Deliver regular reports to leadership on the impact of product marketing efforts, providing recommendations for ongoing improvement and optimization. Cross-Functional Collaboration: Work closely with Product Management to ensure marketing and product teams are aligned on product roadmap and feature priorities. Collaborate with Sales to understand customer needs and create targeted sales enablement content that empowers them to effectively sell the product. Partner with Customer Success to gather customer feedback, improve onboarding, and create materials that help customers maximize product value. WHAT YOU'LL NEED 8+ years of experience in product marketing, preferably within a SaaS or B2B technology environment, with at least 3 years in a leadership role. Proven experience in developing and executing go-to-market strategies, managing product launches, and driving product adoption. Strong understanding of the sports tech industry, including key trends, customer needs, and competitive landscape. Demonstrated ability to lead and grow a team, with strong leadership, mentoring, and organizational skills. Proven success in positioning and messaging SaaS products, with the ability to translate complex technical features into clear, customer-centric value propositions. Excellent collaboration skills with a track record of working effectively with cross-functional teams, including Product, Sales, Customer Success, and Marketing. Strong analytical skills with the ability to leverage data to drive strategic decisions and measure performance. Exceptional communication and storytelling skills, with the ability to present ideas and strategies clearly to stakeholders and customers. WHY CATAPULT? We have amazing people. We can promise you will work with some of the most ambitious and intelligent people in an exciting industry, and you will do some of the best work of your life. We encourage our people to have constructive, open and honest communication in order to make Catapult extraordinary; innovate and create smart solutions; establish a collaborative, yet challenging, environment to develop our performance and the performance of our customers. Our workforce spans more than 20 countries, you'll have the opportunity to work across multiple nationalities and cultures, and build your global awareness and capability We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance Catapult. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to do things better.There is unlimited opportunity to grow, do more, and do better. Whether you're interested in sports or not, you'll have the satisfaction of knowing your work is supporting some of the most successful teams and athletes on the planet! Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes, but don't meet every single point in our job ad, please still get in touch! We would love to have a chat and see if you could be a great addition to our team. We are building the future of sports performance. Our priority is to find the brightest talent that can add to our team culture, those who actively contribute and who are excited about what they do. All offers of employment are subject to Catapult's positive prehire check. To find out more, please contact the Talent Partner for this role
Our Team Are you passionate about meaningful work, being part of a high-performing team, and collaborating to further our mission of helping save an additional 1 million more lives by 2030? This shared goal fosters collaboration and teamwork across our entire organization. Innovation is at our core as we transition towards becoming more of a technology service provider, continuously optimizing our processes to meet our customers' evolving needs in new ways. Our Customers We collaborate with key organizations in the UK dedicated to improving patient outcomes and saving lives. Notable users of Laerdal products and services include the Royal Life Saving Society, St. John's Ambulance, British Heart Foundation, multiple NHS trusts and hospitals, and leading universities across the country. We strive to build partnerships that maximize value and help our customers and partners achieve their highest priority outcomes. About the Role: Enterprise Sales Manager UK & Ireland As the Enterprise Sales Manager, you are responsible for leading a remote sales team across the UK to drive top/bottom line growth. Managing all aspects of the sales function, you can develop strategies while also executing them. You understand the importance of working in the field to help the team succeed, meet customers, and lead from the front. You take a Socratic, consultative approach and are an expert at selling solutions. With experience calling into various departments in healthcare/education, you can confidently navigate conversations with stakeholders at all levels, including the C-Suite. You have a keen ability to analyse and influence complex buying decisions at large customer sites and aren't afraid to take a proactive, hands-on approach, including knocking on doors. You are an excellent coach and have experience selling intangible solutions, SaaS, services, and capital products. You leverage data to drive decision-making and are highly adept at utilising technology in your daily operations. A natural collaborator, you are an integral part of the UK Management Team, contributing to the overall leadership and performance of the UK organisation. Why join our dynamic Team? • We offer a competitive salary with a performance-based bonus. • Enjoy a comprehensive benefits package, including company contribution pension, private healthcare and dental, and flexible working options. • Employee assistance program with GP and mental health support (ELAS). • To support a healthy lifestyle, we offer a wellbeing contribution for trainers, fitness trackers, and gym memberships, etc. • Flexible working options, including a newly refurbished office in Orpington with free refreshments and electric vehicle charging stations. We also understand the importance of working from home and will provide the support needed for a productive home office. • Thorough training on Laerdal systems and processes. Above all, we are looking for someone who is the right fit you're the right candidate if you • Have a Bachelor's degree, minimum 3 years successful experience within Medical, Education, and/or Technology Industries preferred. • See the glass as half full and have a positive attitude. • You're great with technology and driven to excel, learn, be part of a high-performing team - and something career changing. • The mission of "Helping Save Lives" really connects with you, especially the idea of doing meaningful work. • You are flexible, embrace change, and are open to learning new things and coming up with new ideas. • You thrive working in a team environment and have a passion for excellence and making a difference. • You're the perfect mix of creativity and business acumen. Status quo isn't in your vocabulary. • You have high integrity, are highly motivated, driven, and committed. Nothing is unachievable, especially with your resilience and amazing can-do attitude. • You're a strategic thinker who can also roll-up their sleeves and lead from the front. • You can connect with a wide variety of people across many functional areas. • You have an eye for detail and planning and have excellent communication skills, with a keen ability to navigate evolving and changing priorities. • You're punctual and can manage deadlines and timelines. • You always put the customer at the centre. • You can see the forest through the trees and can make sense of data insights to make decisions and develop plans. You embrace the numbers, utilising an evidence-based approach to your work. • You show up prepared to engage, and sometimes lead team meetings. • You are curious, a life-long learner with strong interpersonal skills, a true collaborator at heart. Who We Are Laerdal Medical is a global leader in training and therapy products for emergency medicine and critical care. Our products and services are used by hospitals, ambulance services, first aid organizations, educational institutions, and many others worldwide. We are a dynamic, energetic organization comprising individuals from diverse cultures and backgrounds. By 2030, we aim to help save an additional 1,000,000 lives each year. Part of over 2000 dedicated employees in 28 countries, our UK Head Office is located in Orpington, UK with team members also located across the country to support our extensive customer base. For more information about the position please contact James Buchanan (). To apply for the role please send us your CV, application letter, and educational documents through our application portal by February 28th. We look forward to hearing from you! Please note that we use Semac background checks in the final stages of our recruitment process.
Feb 13, 2025
Full time
Our Team Are you passionate about meaningful work, being part of a high-performing team, and collaborating to further our mission of helping save an additional 1 million more lives by 2030? This shared goal fosters collaboration and teamwork across our entire organization. Innovation is at our core as we transition towards becoming more of a technology service provider, continuously optimizing our processes to meet our customers' evolving needs in new ways. Our Customers We collaborate with key organizations in the UK dedicated to improving patient outcomes and saving lives. Notable users of Laerdal products and services include the Royal Life Saving Society, St. John's Ambulance, British Heart Foundation, multiple NHS trusts and hospitals, and leading universities across the country. We strive to build partnerships that maximize value and help our customers and partners achieve their highest priority outcomes. About the Role: Enterprise Sales Manager UK & Ireland As the Enterprise Sales Manager, you are responsible for leading a remote sales team across the UK to drive top/bottom line growth. Managing all aspects of the sales function, you can develop strategies while also executing them. You understand the importance of working in the field to help the team succeed, meet customers, and lead from the front. You take a Socratic, consultative approach and are an expert at selling solutions. With experience calling into various departments in healthcare/education, you can confidently navigate conversations with stakeholders at all levels, including the C-Suite. You have a keen ability to analyse and influence complex buying decisions at large customer sites and aren't afraid to take a proactive, hands-on approach, including knocking on doors. You are an excellent coach and have experience selling intangible solutions, SaaS, services, and capital products. You leverage data to drive decision-making and are highly adept at utilising technology in your daily operations. A natural collaborator, you are an integral part of the UK Management Team, contributing to the overall leadership and performance of the UK organisation. Why join our dynamic Team? • We offer a competitive salary with a performance-based bonus. • Enjoy a comprehensive benefits package, including company contribution pension, private healthcare and dental, and flexible working options. • Employee assistance program with GP and mental health support (ELAS). • To support a healthy lifestyle, we offer a wellbeing contribution for trainers, fitness trackers, and gym memberships, etc. • Flexible working options, including a newly refurbished office in Orpington with free refreshments and electric vehicle charging stations. We also understand the importance of working from home and will provide the support needed for a productive home office. • Thorough training on Laerdal systems and processes. Above all, we are looking for someone who is the right fit you're the right candidate if you • Have a Bachelor's degree, minimum 3 years successful experience within Medical, Education, and/or Technology Industries preferred. • See the glass as half full and have a positive attitude. • You're great with technology and driven to excel, learn, be part of a high-performing team - and something career changing. • The mission of "Helping Save Lives" really connects with you, especially the idea of doing meaningful work. • You are flexible, embrace change, and are open to learning new things and coming up with new ideas. • You thrive working in a team environment and have a passion for excellence and making a difference. • You're the perfect mix of creativity and business acumen. Status quo isn't in your vocabulary. • You have high integrity, are highly motivated, driven, and committed. Nothing is unachievable, especially with your resilience and amazing can-do attitude. • You're a strategic thinker who can also roll-up their sleeves and lead from the front. • You can connect with a wide variety of people across many functional areas. • You have an eye for detail and planning and have excellent communication skills, with a keen ability to navigate evolving and changing priorities. • You're punctual and can manage deadlines and timelines. • You always put the customer at the centre. • You can see the forest through the trees and can make sense of data insights to make decisions and develop plans. You embrace the numbers, utilising an evidence-based approach to your work. • You show up prepared to engage, and sometimes lead team meetings. • You are curious, a life-long learner with strong interpersonal skills, a true collaborator at heart. Who We Are Laerdal Medical is a global leader in training and therapy products for emergency medicine and critical care. Our products and services are used by hospitals, ambulance services, first aid organizations, educational institutions, and many others worldwide. We are a dynamic, energetic organization comprising individuals from diverse cultures and backgrounds. By 2030, we aim to help save an additional 1,000,000 lives each year. Part of over 2000 dedicated employees in 28 countries, our UK Head Office is located in Orpington, UK with team members also located across the country to support our extensive customer base. For more information about the position please contact James Buchanan (). To apply for the role please send us your CV, application letter, and educational documents through our application portal by February 28th. We look forward to hearing from you! Please note that we use Semac background checks in the final stages of our recruitment process.
nurtur is a diverse group of SaaS software brands focused on generating revenue, demonstrating ROI, utilising data to programmatically determine decisions, an industry leader in Insights and a champion of best practice and innovation within the sector. This enables our customers to automate manual processes and focus on their customers, which in turn increases their revenue and profitability. Our Vision is to nurture, capitalise, and deliver return on investment for all users of our world class, data-driven ecosystem. As Head of Customer Delivery at nurtur.tech, you will hold a crucial role in ensuring the seamless and exceptional delivery of products and services to our customers throughout nurtur.tech. You will be a strong leader and a strategic planner, with a deep understanding of customer needs and expectations. The Head of Customer Delivery oversees the end-to-end customer delivery process, from order placement to onboarding completion, and collaborates closely with cross-functional teams to optimise processes and enhance the overall customer experience. Responsibilities and Duties Lead and manage the customer delivery team, including customer success trainers, project managers, web developers, and other relevant stakeholders. Develop and implement strategies for delivering products or services to customers in a timely, efficient, and cost-effective manner, while meeting quality standards and customer expectations. Ensure the group's vision is at the heart of each customer delivery, meaning that a joined-up approach to our products is integrated within the onboarding experience. Collaborate with Sales, Marketing, Customer Success, and Development to ensure alignment of customer delivery strategies with business objectives and market needs. Define, implement, and maintain customer delivery processes and standards. Monitor and analyse key performance indicators (KPIs) related to customer delivery, such as delivery times, order accuracy, customer satisfaction, and service level agreements (SLAs), and implement initiatives to improve performance and efficiency. Identify and address bottlenecks, gaps, and pain points in the customer delivery process, and implement solutions to streamline workflows and enhance the overall customer experience. Manage customer escalations and complaints effectively, ensuring timely resolution and customer satisfaction, and implementing measures to prevent recurrence. Develop and maintain strong relationships with key customers, partners, and vendors, and act as a trusted advisor and advocate for their needs and interests. Stay informed about industry best practices, emerging trends, and technological advancements in customer delivery and logistics, and incorporate relevant insights into organisational strategies and processes. Contribute to the development of our products, raising ideas and sharing customer feedback to further develop our proposition. Oversee maintenance of the customer CRM platform, ensuring accurate data is available for the business and most importantly the invoicing process. Provide regular updates and reports to senior management on the status of customer delivery operations, including performance metrics, issues, and improvement initiatives. Co-ordinate continual improvement initiatives for those within the team. Enable 'train the trainer' sessions to cross-share knowledge and approaches. Qualifications: Proven experience in a leadership role overseeing customer delivery or operations functions, preferably in a marketing or the property industry. Strong understanding of customer delivery processes, logistics, and supply chain management, with experience in developing and implementing strategies to optimise operations and enhance customer satisfaction. An aptitude for technical learning - this role will manage HTML Web Developers and as such you must have the ability to understand technical constraints and solutions. Excellent leadership, communication, and interpersonal skills, with the ability to effectively lead and motivate teams, build relationships, and collaborate with cross-functional stakeholders. Demonstrated ability to analyse data, identify trends and insights, and make data-driven decisions to improve performance and drive results. Experience working with customer relationship management (CRM) systems and other relevant tools and technologies. Proven track record of driving process improvements, operational efficiencies, and customer satisfaction in customer delivery operations. Ability to thrive in a fast-paced and dynamic environment, with a customer-focused mindset and a passion for delivering exceptional customer experiences. Working hours are 9 am - 5.30 pm Monday to Friday so you'll have the weekends to relax and recharge. Hybrid working will be available after the probation period is passed. The successful applicant will receive and have access to: 25 days holiday plus the 8 bank holidays Health Shield cash plan to recoup the cost of services such as dentistry, opticians, etc. Death in Service Cover Company Sick Pay Bike to Work scheme. Please note, unfortunately, this role does not provide visa sponsorship opportunities.
Feb 11, 2025
Full time
nurtur is a diverse group of SaaS software brands focused on generating revenue, demonstrating ROI, utilising data to programmatically determine decisions, an industry leader in Insights and a champion of best practice and innovation within the sector. This enables our customers to automate manual processes and focus on their customers, which in turn increases their revenue and profitability. Our Vision is to nurture, capitalise, and deliver return on investment for all users of our world class, data-driven ecosystem. As Head of Customer Delivery at nurtur.tech, you will hold a crucial role in ensuring the seamless and exceptional delivery of products and services to our customers throughout nurtur.tech. You will be a strong leader and a strategic planner, with a deep understanding of customer needs and expectations. The Head of Customer Delivery oversees the end-to-end customer delivery process, from order placement to onboarding completion, and collaborates closely with cross-functional teams to optimise processes and enhance the overall customer experience. Responsibilities and Duties Lead and manage the customer delivery team, including customer success trainers, project managers, web developers, and other relevant stakeholders. Develop and implement strategies for delivering products or services to customers in a timely, efficient, and cost-effective manner, while meeting quality standards and customer expectations. Ensure the group's vision is at the heart of each customer delivery, meaning that a joined-up approach to our products is integrated within the onboarding experience. Collaborate with Sales, Marketing, Customer Success, and Development to ensure alignment of customer delivery strategies with business objectives and market needs. Define, implement, and maintain customer delivery processes and standards. Monitor and analyse key performance indicators (KPIs) related to customer delivery, such as delivery times, order accuracy, customer satisfaction, and service level agreements (SLAs), and implement initiatives to improve performance and efficiency. Identify and address bottlenecks, gaps, and pain points in the customer delivery process, and implement solutions to streamline workflows and enhance the overall customer experience. Manage customer escalations and complaints effectively, ensuring timely resolution and customer satisfaction, and implementing measures to prevent recurrence. Develop and maintain strong relationships with key customers, partners, and vendors, and act as a trusted advisor and advocate for their needs and interests. Stay informed about industry best practices, emerging trends, and technological advancements in customer delivery and logistics, and incorporate relevant insights into organisational strategies and processes. Contribute to the development of our products, raising ideas and sharing customer feedback to further develop our proposition. Oversee maintenance of the customer CRM platform, ensuring accurate data is available for the business and most importantly the invoicing process. Provide regular updates and reports to senior management on the status of customer delivery operations, including performance metrics, issues, and improvement initiatives. Co-ordinate continual improvement initiatives for those within the team. Enable 'train the trainer' sessions to cross-share knowledge and approaches. Qualifications: Proven experience in a leadership role overseeing customer delivery or operations functions, preferably in a marketing or the property industry. Strong understanding of customer delivery processes, logistics, and supply chain management, with experience in developing and implementing strategies to optimise operations and enhance customer satisfaction. An aptitude for technical learning - this role will manage HTML Web Developers and as such you must have the ability to understand technical constraints and solutions. Excellent leadership, communication, and interpersonal skills, with the ability to effectively lead and motivate teams, build relationships, and collaborate with cross-functional stakeholders. Demonstrated ability to analyse data, identify trends and insights, and make data-driven decisions to improve performance and drive results. Experience working with customer relationship management (CRM) systems and other relevant tools and technologies. Proven track record of driving process improvements, operational efficiencies, and customer satisfaction in customer delivery operations. Ability to thrive in a fast-paced and dynamic environment, with a customer-focused mindset and a passion for delivering exceptional customer experiences. Working hours are 9 am - 5.30 pm Monday to Friday so you'll have the weekends to relax and recharge. Hybrid working will be available after the probation period is passed. The successful applicant will receive and have access to: 25 days holiday plus the 8 bank holidays Health Shield cash plan to recoup the cost of services such as dentistry, opticians, etc. Death in Service Cover Company Sick Pay Bike to Work scheme. Please note, unfortunately, this role does not provide visa sponsorship opportunities.
Salary 85,000 - 105,000 GBP per year Requirements: 5 years of professional software product development in an Agile, DevOps environment, ideally developing SaaS products - Demonstrated experience as a technical team lead, skills mentor, or trainer for product delivery teams - Experience with modern infrastructure essentials like AWS, Docker, and CI/CD tools. - Ability to create, manage, and deploy infrastructure-as-code using Terraform or CloudFormation - Ability to deploy, configure, and utilize monitoring and tracing services, such as Grafana, New Relic or Datadog - Ability to troubleshoot performance problems and system outages - Skills in implementing secure, public-facing AWS Cloud-based systems - Experience implementing security controls for AWS environments, including setup and management of authentication controls, VPNs, KMS, etc - Experience operating and querying an ELK stack or similar solution Responsibilities: - Your role as a Senior DevOps Enablement Engineer at Reify Health is truly vital. You get to shape and support two major verticals, one of which is new and refers to a patient-facing mobile app. You enable the expansion and maintenance of their IaC capabilities in two important ways: by implementing best practices around infrastructure and environment management, as well as by mentoring and guiding these teams to be more capable and productive. - Work closely with multiple product development teams to become more capable and efficient in the infrastructure and operations that support the products they build - Partner with our Site Reliability Engineering team to understand and implement best practices around infrastructure and environment management across our organization - Enable our Design and Product teams to design, create and maintain cloud infrastructure on Amazon Web Services, as features move through the value stream - Drive the development of automation, processes, and tools with an eye toward availability, latency, performance, and capacity - Strive for technological excellence and accomplishment through the adoption of modern tools, processes, and standards - Develop and enhance tools to improve the observability of the events of our sub-systems (as championed by Charity Majors) Technologies: - AWS - Docker - Terraform More: For over a decade, Reify Health has been paving the way to faster, predictable, and more accessible clinical trials. Through its business entities, OneStudyTeam and Care Access, the company provides best-in-class trial optimization software and transformative clinical trial infrastructure that delivers research directly to more healthcare providers, communities, and patients wherever they are. Through partnerships with top biopharma companies, thousands of research clinics worldwide, and leading healthcare & community organizations, Reify Health is helping bring new medicines to patients faster, one trial at a time. As of September 2022, the team working on StudyTeam is now known as OneStudyTeam. Both new and familiar, this name reflects the mission shared by our technology and our people: to connect and enable every stakeholder in the clinical trial ecosystem to carry out the work of research better, sooner, and together. OneStudyTeam, like Care Access, will continue to operate as a business inside Reify Health but will now do so using the OneStudyTeam name and brand to represent the business overall. All StudyTeam products will continue to utilize the StudyTeam name and branding, and our users will continue to access our products in the same way.
Dec 17, 2022
Full time
Salary 85,000 - 105,000 GBP per year Requirements: 5 years of professional software product development in an Agile, DevOps environment, ideally developing SaaS products - Demonstrated experience as a technical team lead, skills mentor, or trainer for product delivery teams - Experience with modern infrastructure essentials like AWS, Docker, and CI/CD tools. - Ability to create, manage, and deploy infrastructure-as-code using Terraform or CloudFormation - Ability to deploy, configure, and utilize monitoring and tracing services, such as Grafana, New Relic or Datadog - Ability to troubleshoot performance problems and system outages - Skills in implementing secure, public-facing AWS Cloud-based systems - Experience implementing security controls for AWS environments, including setup and management of authentication controls, VPNs, KMS, etc - Experience operating and querying an ELK stack or similar solution Responsibilities: - Your role as a Senior DevOps Enablement Engineer at Reify Health is truly vital. You get to shape and support two major verticals, one of which is new and refers to a patient-facing mobile app. You enable the expansion and maintenance of their IaC capabilities in two important ways: by implementing best practices around infrastructure and environment management, as well as by mentoring and guiding these teams to be more capable and productive. - Work closely with multiple product development teams to become more capable and efficient in the infrastructure and operations that support the products they build - Partner with our Site Reliability Engineering team to understand and implement best practices around infrastructure and environment management across our organization - Enable our Design and Product teams to design, create and maintain cloud infrastructure on Amazon Web Services, as features move through the value stream - Drive the development of automation, processes, and tools with an eye toward availability, latency, performance, and capacity - Strive for technological excellence and accomplishment through the adoption of modern tools, processes, and standards - Develop and enhance tools to improve the observability of the events of our sub-systems (as championed by Charity Majors) Technologies: - AWS - Docker - Terraform More: For over a decade, Reify Health has been paving the way to faster, predictable, and more accessible clinical trials. Through its business entities, OneStudyTeam and Care Access, the company provides best-in-class trial optimization software and transformative clinical trial infrastructure that delivers research directly to more healthcare providers, communities, and patients wherever they are. Through partnerships with top biopharma companies, thousands of research clinics worldwide, and leading healthcare & community organizations, Reify Health is helping bring new medicines to patients faster, one trial at a time. As of September 2022, the team working on StudyTeam is now known as OneStudyTeam. Both new and familiar, this name reflects the mission shared by our technology and our people: to connect and enable every stakeholder in the clinical trial ecosystem to carry out the work of research better, sooner, and together. OneStudyTeam, like Care Access, will continue to operate as a business inside Reify Health but will now do so using the OneStudyTeam name and brand to represent the business overall. All StudyTeam products will continue to utilize the StudyTeam name and branding, and our users will continue to access our products in the same way.
Salary 40,000 - 65,000 GBP per year Requirements: - Experience in information security, technology/security consulting, or learning & development Proficiency in IT fundamentals such as computer hardware/software, databases, networking, security, and software development Knowledge of information security concepts, domains, compliances, and standards Exceptional commitment to customer service with demonstrated ability to build relationships across all levels of an organization Relevant professional learning qualifications an advantage (e.g. performance coach, learning consultancy, trainer, instructional designer) Bachelor's degree or equivalent work experience required Responsibilities: - You will be client facing delivering tailored Cyber skills development programs aligned to the needs of the client's technology objectives and cyber frameworks across their cybersecurity department. In order to discover the starting point of the client's cyber workforce you will need to conduct cyber skills assessments and run focus groups. This will enable you to see the impact of the program you deliver. Alongside your assessment you will also leverage the Immersive Labs platform's data reporting and insights to recommend improvements and further upskilling Using your expertise to design, develop, and deliver real-world scenario crisis simulations to increase decision making skills and drive frequency of organizational crisis exercising. As part of the role you will Immerse yourself into the cybersecurity community to remain up to date on evolving threats, trends and new technologies. In the position you will collaborate with internal partners to define learning and development objectives, content, instructional strategies, and assessment methods to serve as the voice of the customer and influence innovation across our Professional Services and SaaS products. Technologies: - Security - DevSecOps - AWS More: Join an inclusive team changing the face of cybersecurity We prepare businesses to counter the latest cyber threats by helping their people to develop powerful, practical cyber skills We're all about agility, and always look for flexible, innovative responses to change About Immersive Labs Immersive Labs is the leader in people-centric cyber resilience. We help organizations continuously assess, build, and prove their cyber workforce resilience for teams across the entire organization, from front-line cybersecurity and development teams to Board-level executives. We provide realistic simulations and hands-on cybersecurity labs to evaluate individual and team capabilities and decision-making against the latest threats. Where we are now Immersive Labs was founded in 2017, from a cargo container in Bristol, UK we've grown to over 300 employees globally, announced funding of more than £140 million and been voted a Best place to work for the last 3 years running! We are trusted by the world's largest organizations including KPMG, Sophos and the NHS to measure, map to risk, and optimize the human cyber abilities of their entire workforce. We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work. The opportunity We're looking for a Cyber Security Skills Consultant based from our Company HQ in Bristol to join our growing Professional Services team. This role is essential to our clients seeing the true value of the Immersive Labs platform. In this role you will collaborate with customers and our partners to design the best possible cyber learning programs. Once implemented you will continue to provide guidance and give direction where needed to drive the upskilling of the cyber workforce within the selected customer. Each interaction will involve a flexible approach as you become a consultant, advisor, facilitator and developer of all solutions to improve the level of cyber security teams across the enterprise. If you have a passion for cyber security and solving the skills gap across the cyber security market through a skills development program with FTSE 250 clients then we want to hear from you! Your main responsibilities (we're scaling fast, so these may change as we grow): You will be client facing delivering tailored Cyber skills development programs aligned to the needs of the client's technology objectives and cyber frameworks across their cybersecurity department. In order to discover the starting point of the client's cyber workforce you will need to conduct cyber skills assessments and run focus groups. This will enable you to see the impact of the program you deliver. Alongside your assessment you will also leverage the Immersive Labs platform's data reporting and insights to recommend improvements and further upskilling Using your expertise to design, develop, and deliver real-world scenario crisis simulations to increase decision making skills and drive frequency of organizational crisis exercising. As part of the role you will Immerse yourself into the cybersecurity community to remain up to date on evolving threats, trends and new technologies. In the position you will collaborate with internal partners to define learning and development objectives, content, instructional strategies, and assessment methods to serve as the voice of the customer and influence innovation across our Professional Services and SaaS products. You should apply if you have (we know it's tough, but please try to avoid the confidence gap . You don't have to match all the listed requirements exactly to be considered for this role): Experience in information security, technology/security consulting, or learning & development Proficiency in IT fundamentals such as computer hardware/software, databases, networking, security, and software development Knowledge of information security concepts, domains, compliances, and standards Exceptional commitment to customer service with demonstrated ability to build relationships across all levels of an organization Relevant professional learning qualifications an advantage (e.g. performance coach, learning consultancy, trainer, instructional designer) Bachelor's degree or equivalent work experience required Immersive Labs' growth has been fuelled by our values that underpin everything we do, here's how they relate to this role: Inclusive - We contribute ideas to decision making, are open-minded and respectful of our colleagues supporting one another, valuing each others beliefs so we can celebrate each other's successes. Driven - We continuously improve on who we are and what we do, being unafraid to explore our curiosity we take ownership and pride in our work setting goals, learning from our experiences and focusing on development. Agile - We adapt quickly to change, embracing organizational challenges we analyze our environment to consider different approaches, managing ambiguity and making timely effective decisions. If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated interview process page. As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work: Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and birthday half day Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover, pension, health plan and more Career and learning development through the platform and our 'Learn Anything' fund Recognition & Rewards for doing great work and living our values and behaviours Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working We're a sociable, tight-knit team with monthly socials, sports clubs and quarterly parties. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms When you do visit the UK hub getting there is easy: we're based in the centre of Bristol, just a 10 minute walk from the train station. We also offer railcard loan and cycle scheme to buy a new bike Find out more at Help change the face of cybersecurity, apply now!
Nov 25, 2022
Full time
Salary 40,000 - 65,000 GBP per year Requirements: - Experience in information security, technology/security consulting, or learning & development Proficiency in IT fundamentals such as computer hardware/software, databases, networking, security, and software development Knowledge of information security concepts, domains, compliances, and standards Exceptional commitment to customer service with demonstrated ability to build relationships across all levels of an organization Relevant professional learning qualifications an advantage (e.g. performance coach, learning consultancy, trainer, instructional designer) Bachelor's degree or equivalent work experience required Responsibilities: - You will be client facing delivering tailored Cyber skills development programs aligned to the needs of the client's technology objectives and cyber frameworks across their cybersecurity department. In order to discover the starting point of the client's cyber workforce you will need to conduct cyber skills assessments and run focus groups. This will enable you to see the impact of the program you deliver. Alongside your assessment you will also leverage the Immersive Labs platform's data reporting and insights to recommend improvements and further upskilling Using your expertise to design, develop, and deliver real-world scenario crisis simulations to increase decision making skills and drive frequency of organizational crisis exercising. As part of the role you will Immerse yourself into the cybersecurity community to remain up to date on evolving threats, trends and new technologies. In the position you will collaborate with internal partners to define learning and development objectives, content, instructional strategies, and assessment methods to serve as the voice of the customer and influence innovation across our Professional Services and SaaS products. Technologies: - Security - DevSecOps - AWS More: Join an inclusive team changing the face of cybersecurity We prepare businesses to counter the latest cyber threats by helping their people to develop powerful, practical cyber skills We're all about agility, and always look for flexible, innovative responses to change About Immersive Labs Immersive Labs is the leader in people-centric cyber resilience. We help organizations continuously assess, build, and prove their cyber workforce resilience for teams across the entire organization, from front-line cybersecurity and development teams to Board-level executives. We provide realistic simulations and hands-on cybersecurity labs to evaluate individual and team capabilities and decision-making against the latest threats. Where we are now Immersive Labs was founded in 2017, from a cargo container in Bristol, UK we've grown to over 300 employees globally, announced funding of more than £140 million and been voted a Best place to work for the last 3 years running! We are trusted by the world's largest organizations including KPMG, Sophos and the NHS to measure, map to risk, and optimize the human cyber abilities of their entire workforce. We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work. The opportunity We're looking for a Cyber Security Skills Consultant based from our Company HQ in Bristol to join our growing Professional Services team. This role is essential to our clients seeing the true value of the Immersive Labs platform. In this role you will collaborate with customers and our partners to design the best possible cyber learning programs. Once implemented you will continue to provide guidance and give direction where needed to drive the upskilling of the cyber workforce within the selected customer. Each interaction will involve a flexible approach as you become a consultant, advisor, facilitator and developer of all solutions to improve the level of cyber security teams across the enterprise. If you have a passion for cyber security and solving the skills gap across the cyber security market through a skills development program with FTSE 250 clients then we want to hear from you! Your main responsibilities (we're scaling fast, so these may change as we grow): You will be client facing delivering tailored Cyber skills development programs aligned to the needs of the client's technology objectives and cyber frameworks across their cybersecurity department. In order to discover the starting point of the client's cyber workforce you will need to conduct cyber skills assessments and run focus groups. This will enable you to see the impact of the program you deliver. Alongside your assessment you will also leverage the Immersive Labs platform's data reporting and insights to recommend improvements and further upskilling Using your expertise to design, develop, and deliver real-world scenario crisis simulations to increase decision making skills and drive frequency of organizational crisis exercising. As part of the role you will Immerse yourself into the cybersecurity community to remain up to date on evolving threats, trends and new technologies. In the position you will collaborate with internal partners to define learning and development objectives, content, instructional strategies, and assessment methods to serve as the voice of the customer and influence innovation across our Professional Services and SaaS products. You should apply if you have (we know it's tough, but please try to avoid the confidence gap . You don't have to match all the listed requirements exactly to be considered for this role): Experience in information security, technology/security consulting, or learning & development Proficiency in IT fundamentals such as computer hardware/software, databases, networking, security, and software development Knowledge of information security concepts, domains, compliances, and standards Exceptional commitment to customer service with demonstrated ability to build relationships across all levels of an organization Relevant professional learning qualifications an advantage (e.g. performance coach, learning consultancy, trainer, instructional designer) Bachelor's degree or equivalent work experience required Immersive Labs' growth has been fuelled by our values that underpin everything we do, here's how they relate to this role: Inclusive - We contribute ideas to decision making, are open-minded and respectful of our colleagues supporting one another, valuing each others beliefs so we can celebrate each other's successes. Driven - We continuously improve on who we are and what we do, being unafraid to explore our curiosity we take ownership and pride in our work setting goals, learning from our experiences and focusing on development. Agile - We adapt quickly to change, embracing organizational challenges we analyze our environment to consider different approaches, managing ambiguity and making timely effective decisions. If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated interview process page. As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work: Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and birthday half day Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover, pension, health plan and more Career and learning development through the platform and our 'Learn Anything' fund Recognition & Rewards for doing great work and living our values and behaviours Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working We're a sociable, tight-knit team with monthly socials, sports clubs and quarterly parties. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms When you do visit the UK hub getting there is easy: we're based in the centre of Bristol, just a 10 minute walk from the train station. We also offer railcard loan and cycle scheme to buy a new bike Find out more at Help change the face of cybersecurity, apply now!
