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South of Norwich, with some home working flexibility Competitive basic including bonus + range of benefits The Company Our client is a highly successful 100+ year European food group, producing market-leading ingredients sold across Grocery Retail, Foodservice and to Food Manufacturers. As a family business, they've grown into a global leader through continuous investment in agriculture, innovation, and a passion for delivering great-tasting products. Recognised as a Great Place to Work , this purpose-driven organisation is built on strong values, sustainability, and care - for people, the planet, and the food we enjoy. This is an exciting opportunity to join a company where tradition meets innovation, and where your contribution can truly make a difference. As part of their continued investment for growth in the UK market, they are now looking to appoint a Technical Services Manager to lead the Technical Team, and who has the potential to grow and develop within the company. The Role As a member of the Senior Team, in conjunction with the Group Central Technical function, the Technical Services Manager will take charge of the company's UK market responsibilities in terms of product safety, quality, legality and authenticity. This is a pivotal role, requiring direct liaison with both customers' technical functions and suppliers on all things product, and in doing so delivering and maintaining the very highest levels of service at all times, to differentiate ourselves from our competitors. The remit is wide across all aspects of technical services management, including specifications, audit questionnaires, gap analysis, customer site visits, maintenance of BRC and HACCP, food labelling, ERP system management, continuous Horizon scanning, shelf-life extensions, traceability, managing customer product complaints and championing Food Safety Culture within the company. You will also have two direct reports, who you will lead and manage, identifying and organising their training and development where required. Always looking to improve what we do, you will be actively encouraged to explore projects and opportunities for better ways of working, with the full backing of the business. This is an office-based position at our client's Norwich-based UK head office, with some homeworking flexibility, and will involve some UK and international travel. About You Are you degree educated (or have HND equivalent in a food related discipline) with a minimum of 5 years' experience in a technical role in a BRC accredited food manufacturing environment in the UK or Ireland? Are you fully conversant with what's needed to supply the leading grocery retailers and/or the major food manufacturers in all aspects from codes of practice and technical requirements to the latest compliance standards? Do you think of yourself as a 'completer finisher', with excellent organisational and time management skills? If so, you could be just what our client is looking for. You're a personable, hands-on individual that can build relationships easily and has strong influencing skills. You're keen and comfortable to be both customer facing and managing/influencing the wider team, able to make decisions and use your initiative. Above all, you have the drive and determination to deliver in this important role, and are looking to apply your knowledge and experience to a new challenge, within the exciting and progressive category of food ingredients. A full, clean driving license is a must for this role. So, if you fit the bill for this career-developing opportunity in an established, well-invested and growing business, please apply to (or call Mark Smith on ), quoting ref number MS/2556, sending your CV together with current benefits package details. Closing Date for applications: 20 June 2025 Function Quality, Technical Hours Full time Contract Permanent Competitive basic including bonus + range of benefits Location South of Norwich, with some home working flexibility Closing Date Contact Mark Smith Apply for this Job Please attach your CV I consent to Smith Carey Ltd collecting and storing my data from this form (required)

London, LND, GB Permanent THE WATCHMAKER OF WATCHMAKERS Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,400 different calibres and the award of more than 430 patents. Harnessing 190 years of accumulated expertise, La Grande Maison's watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication. (Permenent, Full-Time) HOW WILL YOU MAKE AN IMPACT? As Jaeger-LeCoultre Deputy Boutique Manager, you will play a key role representing the Maison, building and maintaining Boutique reputation by exceeding client expectations and maximizing sales opportunities to reach budgets. Agile, resilient and connected, you will embrace new retail services while maintaining excellent operations standards as per Jaeger-LeCoultre policies. Finally, you will be responsible to foster team spirit and to oversee the team members to both exceed targets and achieve boutique KPIs. Key responsibilities: Assist the Boutique Director in Achieving monthly and yearly Boutique turnover and KPI targets set by the brand Achieving personal targets (quantitative and qualitative) Delivering a flawless in store journey to clients, inspire other team members Managing and ensuring that Store Operations are perfectly followed (corporate guidelines) Ensuring highest level of service to After Sales Clients. Managing complaints proactively Boutique Management and team leadership Assist the Boutique Director in Driving, monitoring and reporting performances of the boutique and each team member with boutique routines such as morning briefs and Coaching sessions Ensuring that store operations and all store procedures are perfectly followed to enable the team to perform at their very best on the shop floor. Providing training plan and career path to your team to ensure highest level of motivations Coaching and organising the training and development needs of the team Acting as a business enabler for the boutique team to grow and engage VVIC clients database Assist the Boutique Director in Leveraging London and Mayfair district strategic location and positioning in the luxury retail sector to grow Jaeger LeCoultre's business Participating in networking activities inside/outside of the Boutique including client events. Bringing visibility through affinity partnership and network of contacts to boost sales and traffic Leading by example and developing individual relationships with clients and prospects Retail and Service Excellence Assist the Boutique Director in Ensuring that the "Selling Ceremony" is respected by all team members while delivering a flawless in store journey to clients, while providing best possible clienteling activations Deepening the knowledge of the boutique client database, and overseeing the CRM activity Striving to achieve 100% in Mystery shopping result for the Boutique team Acting as an Ambassador for the Maison, ensuring the integrity of its image with clients and within the local retail community (within Old Bond Street and beyond). Working closely with the Boutique Director and marketing teams to ensure the best representation of the Brand in the Boutique, with respect to Visual & Merchandising guidelines Ensuring impeccable grooming standards according to guidelines Assist the Boutique Director in Developing relationships and build a network of key contacts, build brand awareness and recruit new clients. Participating to off-site events and clienteling activities organised by Marketing and event team. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Extensive experience in Luxury Goods Retail Previous experience in managing a team Complete understanding of KPI management Good general education, with a sense for etiquette and presentation Strong perception of luxury service, aesthetics and proactive approach Excellent interpersonal competences and ability to interact with international clientele. Ability to develop a network. Excellent organisational skills, at ease with performance management and analytical tools WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. • We value freedom, collegiality, loyalty, and solidarity. • We foster empathy, curiosity, courage, humility, and integrity. • We care for the world we live in. YOUR JOURNEY WITH US: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: 1st Stage - After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call 2nd Stage - Interview with the Senior HR Business Partner 3rd Stage - Interview with the Sales Manager 4th Stage - Interview with the Int. Commercial Development Director LEARN MORE ABOUT LIFE AT RICHEMONT BELOW: LEARN MORE ABOUT LIFE AT JAEGER-LECOULTRE

The firm's Compliance & Risk team, led by the firm's General Counsel Susan Rosser, includes 9 lawyers and 3 paralegals advising on all aspects of legal risk, including financial crime compliance, claims, complaints, insurance, engagement terms, contracts, conflicts, data privacy, SRA STaRS compliance and conduct issues and regulatory engagement. In addition, the New Business Intake team (approximately 30 managers and analysts) sits within the Compliance & Risk function, reporting up to the Director of Compliance. At present, the firm's London head office handles all compliance and risk matters across the firm's global footprint. This role reports to the Head of Corporate Risk & Governance, Lucy Banham, who is responsible for firm governance (including the LLP Members Agreement, intra-group agreements and related documents), ensuring compliance with professional standards (including through policy work, file auditing and training), and contractual work relating to both client engagements and the firm's suppliers. Within Lucy's team there is also a Senior Compliance and Risk Counsel and a paralegal. The Conflicts Team also currently reports to Lucy. Role and Responsibilities • Advising on SRA regulatory requirements • Assisting with regulatory engagement • Advising on regulatory requirements with respect to global mobility of fee-earners • Drafting and updating firm policies on, for example, anti-bribery, hospitality and gifts, and insider dealing • Auditing files for compliance with regulatory requirements • Assisting with COLP internal investigations • Advising on complex conflict matters • Drafting and updating client engagement letters and standard terms of business • Advising on outside counsel guidelines, client bespoke terms and consultancy agreements • Providing legal risk assistance on client pitches, RfPs and Panel applications • Supporting the opening of any new offices • Complying with all relevant legal and regulatory obligations including the Solicitors Regulation Authority (SRA) Standards and Regulations, and Principles. Skills and experience • Qualified lawyer with around 2-4 years' experience ideally within a Risk team in a large City or international law firm • Understanding of SRA STaRS and experience of advising on the same • Solid contract drafting experience • Understanding of conflicts of interest and conflicts resolution Person specification • Be able to work with minimal supervision and using own initiative • Able to work effectively with and build strong relationships with colleagues at all levels across the firm • Able to articulate difficult messages and decisions to the business through effective communication • Excellent written and verbal communication skills • Resilient, flexible in approach and responsive • Able to balance competing priorities effectively • Self-motivated and able to take responsibility for taking matters through to completion or resolution • Experience of working in a large City or international law firm

General Manager Position Summary: The General Manager is responsible for all aspects of hotel operations, including day-to-day staff management and guest relations. They serve as an ambassador for both the brand and the hotel, providing leadership and strategic direction to all departments in support of service excellence, operational efficiency, and guest satisfaction. This role works closely with hotel ownership and key stakeholders. The General Manager is accountable for leading the hotel's management team (Heads of Department) and ensuring achievement of performance targets while balancing profitability and guest experience. Duties and Responsibilities: Oversee hotel operations in alignment with the organizational structure. Conduct regular meetings and briefings with all department heads. Ensure full compliance with operating standards, policies, procedures, and service protocols. Lead key initiatives including capital projects, service improvements, and renovations. Address guest complaints and oversee effective service recovery. Prepare, present, and achieve goals outlined in the annual Operating Budget, Marketing & Sales Plan, and Capital Budget. Monitor and drive hotel profitability while ensuring guest satisfaction goals are met or exceeded. Make strategic decisions in the best interest of the hotel and stakeholders. Develop short- and long-term strategic goals and ensure achievement of budgetary objectives. Identify and implement cost-saving and operational improvement initiatives. Analyze profit and loss statements and take data-driven actions. Review daily business reports and make informed operational decisions. Ensure monthly financial forecasts for departments (Rooms, F&B, Admin, etc.) are on target and accurate. Maximize room yield and revenue through innovative sales strategies and yield management. Prepare monthly financial reports for ownership and stakeholders. Participate in budgeting and financial planning processes. Support procurement of supplies, equipment, and third-party vendor services. Serve as the final decision-maker in hiring key staff members. Coordinate closely with department heads to execute hotel operations effectively. Oversee and mentor department leaders to support professional development. Take ownership of guest complaints and ensure satisfactory resolution. Provide strong leadership across all aspects of hotel operations. Lead the hotel in business planning and operational excellence. Respond effectively to internal and external audits and drive continuous improvement. Support corporate client relations and assist in client acquisition alongside the sales team. Contribute to residential sales efforts as needed, especially in high-potential areas. Ensure compliance with safety, legal, fire, and health regulations. Prerequisites: The ideal candidate is an experienced, intelligent, and hands-on hotel professional with exceptional leadership and management capabilities. They must be flexible and available to work weekends, holidays, and evenings as needed. Education: A university degree in Hotel Management or a related field. Experience with hotel openings, repositioning, or management with a strong performance track record is preferred. Proficiency with hotel management systems is essential. Experience: 15-20 years of experience in the hospitality industry, including significant luxury and international exposure. 5-10 years in a senior leadership role (e.g., General Manager or Deputy General Manager), ideally with remote or destination property experience. Compensation: Competitive salary

Are you an experienced Security Supervisor looking for a fresh challenge? Do you lead by example, stay calm under pressure, and make smart, confident decisions when it counts? If you're a natural leader with a proactive mindset and a passion for safety and service, we want to hear from you! The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. The Senior Security Officer will be responsible for overseeing daily security operations, leading a team of officers, and ensuring that all security protocols are adhered to. This role demands excellent judgment, leadership, and a proactive approach to risk management Position: Security Supervisor Pay rate: £17.50 per hour Shift Pattern: 4 on 4 off Days and Nights Location: London, EC1V Must have: Valid SIA licence Proven work experience as a Security Supervisor -min 2 years Robust leadership and supervision skills, adept at inspiring and efficiently managing teams. Excellent customer service and communication skills Ability to deliver succinct and clear verbal and written reports where necessary. Maintain a high standard of personal presentation. Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance in order to ensure team effectiveness and availability. Profound problem-solving and decision-making capabilities to analyse intricate security issues and devise effective solutions. IT literate- Ability to operate detecting systems and emergency equipment Duties: Supervise daily security team operations, ensuring efficient task completion Report any issues to the duty manager Always conduct yourself in a professional manner Provide regular foot patrols within defined areas as an effective deterrent in the protection of the client's property and assets. To provide a point of contact and information centre to staff and visitors. Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks Excellent communication skills to all levels - verbally, written, phone and by security radio's Can work effectively as part of a team or can work on own initiative A positive attitude to dealing with people and taking on challenges Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.

Global Quality Specialist - Skin Care & Gifting Ensure global skin care and gift set product quality standards are consistently met Location: London Job Tags: Operations About The Role Charlotte Tilbury Beauty Quality Specialist Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionized the face of the global beauty industry by decoding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fueled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the Role Charlotte Tilbury Beauty are looking for an enthusiastic and passion-driven Quality Specialist to join the Global Quality team based in London. Reporting to the Senior Global Quality Manager, the focus of the role is to manage the quality in development for Skin care, gift sets, and accessories products, to supervise and interact daily with the relevant suppliers, to organize the finished product inspections in our Distribution centers, to define and implement tracking of KPIs, to effectively manage and improve quality processes, and to monitor customer complaints. The ideal candidate has experience in quality management, preferably for skin care and/or gifting categories for cosmetics brands and in a fast-paced environment. This is an exciting opportunity to guarantee the high-quality expectations for Charlotte Tilbury products are constantly met, to work with external manufacturers, and to have a direct impact on the continued success of our brand. As a Global Quality Specialist You Will Quality in Development & Quality Control Managing the quality tasks for the assigned Skin Care projects from brief to launch, such as joining the project meetings with internal and external stakeholders, evaluation of stability and compatibility tests, organization of transit tests, preparation of defect range-boards, review and approval of bulk specifications, support during line trials and approval of relevant trial reports, issuing of CT Product specifications. Managing the Gift Sets projects working very closely with Packaging and NPD teams, to identify risks and to propose effective solutions. The role will also be responsible for the supervision of the external suppliers for the gift sets assembling, working closely with supply chain to manage urgencies and ensuring activities are performed according to Charlotte Tilbury quality requirements. Review and release the finished product according to agreed specification and standards. Reviewing/preparation of Certificates of Analysis and other QC documentation Preparing the documentation for inbound inspections at global warehouses Managing Non-Conformances and follow-up on CAPA Quality Assurance Managing Non-Conformances and follow-up on CAPA for products on market. Ensuring escalation in case of impact on the product safety or quality Quarterly review and preparation of updates related to quality KPIs Monitoring monthly the customer complaints and trends on products returned from market Ensuring that relevant customer complaints are dealt with effectively and escalated when needed, cooperating with the Customer Care teams. Quality Documentation Systems Document Management: Support the team with the maintenance of the QMS software, keeping up to date documents and information Drafting and circulation of SOPs, work instructions, and protocols for approval Who You Will Work With This role reports into the Global Senior Quality Manager. Partnering with NPD, Packaging, Supply, Procurement teams Interact daily with contract manufacturers and packaging component suppliers About You Relevant experience in a quality role, preferably for skin care and/or gifting categories for cosmetics brands and in a fast-paced environment. Experience with formulation and/or industrialization and/or manufacturing of skin care formulations is preferred Proficiency in Power Point and Excel Experience with electronic quality management systems is preferred Strong analytical and problem-solving skills Proficiency in English. Another language such as Spanish and/or French will be a plus Excellent attention to detail, comfortable in a fast-paced environment and passion driven with a 'can-do' attitude Self-motivated and committed to delivering results Passionate about cosmetic industry and quality processes Demonstrates a commitment to growth and self-development Willing to regularly commute to the Magic office in London (3 days x week) and to travel internationally when required Education and Experience BSc or M.S. degree in Chemistry or related scientific field Understanding and experience with ISO 22716, ISO 9001, and ISO 2859 Relevant experience in a quality role, preferably for skin care and/or gifting categories for cosmetics brands and in a fast-paced environment. Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs, and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role Charlotte Tilbury Beauty are looking for an enthusiastic and passion-drive Quality Specialist to join the Global Quality team based in London. Reporting to the Senior Global Quality Manager, the focus of the role is to manage the quality in development for Skin care, gift sets and accessories products, to supervise and interact daily with the relevant suppliers, to organise the finished product inspections in our Distribution centres, to define and implement tracking of KPIs, to effectively managing and improve quality processes and to monitor customer complaints The ideal candidate has experience on quality management, preferably for skin care and/or gifting categories for cosmetics brands and in a fast-paced environment. This is an exciting opportunity to guarantee the high-quality expectations for Charlotte Tilbury products are constantly met, to work with external manufacturers and having a direct impact on the continued success of our brand. As a Global Quality Specialist you will Quality in Development & Quality Control Managing the quality tasks for the assigned Skin Care projects from brief to launch, such as joining the project meetings with internal and external stakeholders, evaluation of stability and compatibility tests, organization of transit tests, preparation of defect range-boards, review and approval of bulk specifications, support during line trials and approval of relevant trial reports, issuing of CT Product specifications. Managing the Gift Sets projects working very closely with Packaging and NPD teams, to identify risks and to propose effective solutions. The role will also be responsible for the supervision of the external suppliers for the gift sets assembling, working closely with supply chain to manage urgencies and ensuring activities are performed according to Charlotte Tilbury quality requirements. Review and release the finished product according to agreed specification and standards Reviewing /preparation of Certificates of Analysis and other QC documentation Preparing the documentation for inbound inspections at global warehouses Managing Non-Conformances and follow-up on CAPA Quality Assurance Managing Non-Conformances and follow-up on CAPA for products on market. Ensuring escalation in case of impact on the product safety or quality Quarterly review and preparation of updates related to quality KPIs Monitoring monthly the customer complaints and trends on products returned from market Ensuring that relevant customer complaints are dealt with effectively and escalated when needed, cooperating with the Customer Care teams. Quality Documentation Systems Document Management: Support the team with the maintenance of the QMS software, keeping up to date documents and information Drafting and circulation of SOPs, work instructions and protocols for approval Who you will work with This role reports into the Global Senior Quality Manager. Partnering with NPD, Packaging, Supply, Procurement teams Interact daily with contract manufacturers and packaging component suppliers About you Relevant experience in a quality role, preferably for skin care and/or gifting categories for cosmetics brands and in a fast-paced environment. Experience with formulation and /or industrialization and/or manufacturing of skin care formulations is preferred Proficiency in Power Point and Excel Experience with electronic quality management systems is preferred Strong analytical and problem-solving skills Proficiency in English. Another language such as Spanish and/or French will be a plus Excellent attention to detail, comfortable in a fast-paced environment and passion driven with a "can-do" attitude Self-motivated and committed to delivering results Passionate about cosmetic industry and quality processes Demonstrates a commitment to growth and self-development Willing to regularly commute to the Magic office in London (3 days x week) and to travel internationally when required Education and Experience BSc or M.S. degree in Chemistry or related scientific field Understanding and experience with ISO 22716, ISO 9001 and ISO 2859 Relevant experience in a quality role, preferably for skin care and/or gifting categories for cosmetics brands and in a fast-paced environment. Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

Company Overview Once For All is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 60k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government. Role Summary : The Customer Success Manager (Buyers)role is responsible for building and maintaining strong relationships with our buyers, growing strategic, lasting and successful partnerships. You help customers maximise the value they get from use of the products and services they subscribe to, drive platform adoption both in the buyer community and their respective supply chains; help retain subscriptions and grow customer advocacy. Job Responsibilities: Customer onboarding Develop a comprehensive understanding of the customer needs and business objectives, building a personalised adoption plan that supports their business and increases customer advocacy. Complete the initial set up of the platform to meet the customer requirements Provide comprehensive training to the customer. Driving adoption Set up and manage supply chain campaigns to drive adoption of the platform within the Buyers supply chain. Create individual success plans support your customers' business objectives through the use of our tools. Present impactful data and insights during regular customer business reviews, to drive adoption further. Support the customer through organisational change management, equipping teams with the skills and knowledge necessary for successful change adoption. Serve as a subject matter expert for platform use and support, demonstrating and educating on platform functionality to ensure they are getting maximum value from their membership. Champion new product features, communicating and demonstrating them to release additionalvalue for the customer. Proactively monitor customers' supply chain compliance and activity, applying a mindset of continual improvement. Help our customers in using our technology over the phone and over email. Act as the voice of the customer and provide feedback to the Senior Management and to the Product team. Work collaboratively within the Buyer Success Team, contributing ideas and strategies to raise the profile of Once For All and onboard new customers. Work collaboratively with the Customer Account Managers, Marketing, Sales Operations and Inside Sales teams to maximise all adoption / customer advocacy opportunities. Pre-sales support Provide support to the Customer Account Managers during pre-sales engagements, sharing your product and subject matter expertise with prospective customer. Candidate Requirements: Someone with minimum of 4 years of customer facing experience in a SaaS based environment. Proven experience working in Sales, Business development, Account Management, Customer success, Customer experience or other customer facing roles. We will provide all the necessary sector training however demonstrating basic understanding of Construction or supply chain risk management will be preferable. Someone who has exceptional communication skills. You must be able to write and speak clearly and be able to explain complex processes to customers in a straightforward way. Someone with strong problem-solving skills with an analytical approach when working with data. Someone with a strong commitment to accuracy and a high level of attention to detail. Someone who loves working with customers and resolving any issues or complaints. Someone who loves technology and can work with computers and good knowledge of relevant computer programs (e.g. CRM software) and telephone systems. Someone who is inquisitiveand wants to understand why things work the way they work and what drives customer outcomes. What we offer: As well as a career in a fast paced environment within a expanding business, we also offer the below benefits as standard: Wellness fund or Private Medical Insurance (dependent upon role) Pension Life Assurance x 3 25 days holiday plus 8 Bank Holidays Ongoing continual professional development (CPD) Holiday purchase Scheme up to 5 days 1 paid and 1 unpaid volunteering day 24/356 Days Employee Assistance Programme Team and company offsite events Headspace - mindfulness and meditation app Specsavers eye care voucher Free Tea, Coffee and fruit every week - Basingstoke office

1 Resolven House Fortran Road, St Mellons Business Park Cardiff Glamorgan CF3 0EY United Kingdom Region Operations Director Kaleidoscope has provided pioneering substance use services since 1968. We offer evidence-based treatment and holistic support to individuals, including those in the criminal justice system. We are a forward-looking organisation, passionate about developing services while keeping the needs of our service user community at the heart of what we do. Our achievements include initiating the first needle-syringe exchange, on-site methadone dispensing, and implementing social enterprises. Kaleidoscope understands that, through listening to people, we will continue to innovate and campaign for the interests of those seeking help. Our services span the whole of Wales, as well as our residential detox and rehabilitation unit in Heswall. At present, we employ 260 staff in a range of roles-from Peers and Administrators to Clinical and Senior Management staff. As Operations Director, you will sit within our small but effective Head Office team, as part of our Executive Management Team, with line management responsibility for roles covering all of our services across Wales and the Wirral. Reports to: Chief Executive Officer Responsible for: Heads of Operation and Service Managers/Leads Location: Kaleidoscope's Head Office is based in St Mellons, Cardiff, but we operate services throughout Wales and in parts of England. The role will require Head Office working and visits to sites weekly Hours: 35 hours per week, including some evening and weekend work, plus on call rota Annual leave: 27 days per annum plus public holidays, rising with each year of service up to 32 days, plus bank holidays. Kaleidoscope awards two additional discretionary leave days for colleagues to focus on their wellbeing Notice Period: This post has a 3 month notice period from employee to employer Whilst you are with us, you will benefit from Generous annual leave entitlement (up to 32 days based on service) Opportunity to buy and sell annual leave Company sick pay based on service Wellbeing incentives, including a Wellbeing Day off "You Day" - a personal day off just for you! Cycle to Work salary sacrifice scheme Electric Car salary sacrifice scheme Cash-back healthcare plan through Simply Health Family-friendly policies, including enhanced maternity/paternity pay based on service and Dependency Leave Employee recognition schemes such as Employee of the Month, Long Service Awards, and Colleague Awards Why are we recruiting With a workforce of 260 and approximately 35 operational bases across Wales and into the Wirral, Kaleidoscope has a strong management team in need of executive leadership. The Operations Director will ensure we meet our service and organisational objectives, governance standards, and strategic ambitions. The Operations Director will support the organisation in achieving Welsh Government KPIs and performance indicators across all projects and contracts, while contributing to Kaleidoscope's strategic objectives. They will ensure services are compliant, high-quality, and aligned with organisational policies and procedures. They will also support bid writing, capital and grant funding applications to secure future investment. They will represent the organisation to external stakeholders, including Local Health Boards, the Welsh Government, educational institutions, voluntary sector organisations, and others. This includes serving on Area Planning Boards and other strategic groups. Supervision and training will be provided, and the Operations Director will be supported to develop to a high level of competence. How will you make an impact Work with the CEO and Executive Team to set strategic goals and translate these into measurable KPIs and delivery plans. Oversee Kaleidoscope's operational services, ensuring they align with objectives and specifications. Take part in the Executive Team on-call rota to ensure continuous support and coverage outside regular working hours. Act as Organisational Safeguarding Lead (OSL), chairing quarterly safeguarding meetings and advising on safeguarding matters as they arise. Represent the organisation at external safeguarding meetings. Maintain and improve operational performance in line with commissioner standards and local/national priorities. Oversee financial performance with support from the Finance Team, managing budgets and planning future spend. Line manage the Head of Operations and Heads of Service, supporting supervision, recruitment, development, and performance management. Support Heads of Operations with service contract reviews. Oversee estates management, including leases, maintenance, and building safety in collaboration with central staff. Ensure Heads of Operations conduct regular staff audits, adhering to performance and compliance standards. Lead process improvement, identifying and implementing streamlined systems and policies. Monitor and promote service user engagement through regular audits. Provide strategic guidance to the Board and drive forward quality improvement. Identify and respond to funding and tendering opportunities, supported by the central team. Lead operational responses to incidents, complaints, and reviews. Produce quarterly Board reports and other management information as required. Represent Kaleidoscope at strategic meetings and conferences. Collaborate on organisational projects with the Senior Management Team. Support the People Strategy in partnership with HR, ensuring access to training and development, improved leadership, and workforce engagement. Align staff objectives and development with strategic goals. Maintain industry knowledge and identify trends, risks, and opportunities for growth. Administration Maintain regular communication with staff and external stakeholders. Monitor and evaluate all projects, keeping accurate records and reports. Authorise staff expenses claims. Oversee the Operational Policy Portfolio and contribute to policy and procedure updates. Ensure service leads maintain up-to-date records including contract files, finances, staff leave, sickness, and supervision. Oversee the Operational Risk Register Act in accordance with organisational policies at all times. Professional Development Maintain and develop professional expertise through ongoing learning. Support the induction of new direct reports. Engage in relevant training, courses, and networking. Keep up to date with evidence-based practice and research. Service Development Support the implementation of Kaleidoscope policies to ensure safe environments. Represent the service in meetings and the wider community. Raise awareness of services. Confidentiality Maintain confidentiality at all times. Comply with the Data Protection Act and organisational policies.

Company Overview COME JOIN OUR JOURNEY! When you join TT, you join our global community of visionaries, creators, and achievers dedicated to engineering and manufacturing electronic solutions enabling a safer, healthier and more sustainable world. Simply put, we are a global manufacturer with a passion for engineering advanced electronics that benefit our planet and people for future generations. We are committed to having a positive impact on the world through a culture built around safety, transparency, collaboration, and positive relationships. Our teams are fueled by performance and expertise, leading the charge in innovation, efficiency and delivering world-class customer service. Be part of the journey. Role Overview and Responsibilities Introduction We require a Quality & Assembly Value Stream Project Lead to join our Quality department, based at our site in Abercynon South Wales. Key Responsibilities - Continual Improvement Encouraging, monitoring and reporting on all quality improvement programs active in the site. Champion the integration of quality measurement and improvement tools into the operational environment. Actively manage the development of quality assurance. Actively deevlop employee understanding of Quality issues and their role to achieve and improve standards in the business. Develop the proactive, preventative and supportive approach to quality improvement, ensuring departmental owenership of the relevant KPI's. Work with the team in the Machine Shop to look at potential insourcing opportunities of work on our exisiting plan to improve recoveries. Create full value stream map for the Assembly value stream working from machining to plating to final assembly to create an action plan for reducing identified waste. Key Responsibilities - Quality Management Review and maintain the Quality department targets and objectives for the site and develop action plans to continually improve performance. Ensure systems are in place to manage down the cost of quality, customer returns and scrap levels. Work with the team and BSI to successfully implement AS9100 as an accreditation to the site. Key Responsibilities - Auditing Ensure that there is a robust system to manage audits to monitor compliance to the management system. Produce reports on audit results for action by the Functional Managers. Key Responsibilities - Resource Management Review and control of personnel in the Quality department to meet ongoing and future requirements. To ensure the Quality department are suitably trained to achieve compliance to business Health and Safety requirements. Work with the teams collaboratively within the Assembly Value Stream. Key Responsibilities - Supplier Development Management of the supplier development function focusing on supplier development in cost, quality and delivery in conjunction with the Purchasing Department activities. Key Responsibilities - Customer Satisfaction Lead role in ensuring resolution to any quality concerns for key customers to the business. Review of customer satisfaction indicators and adoption of preventative techniques to improve these. Establish and maintain effective system to deal with customer quality complaints. Ensure that systems are in place to maintain proper quality records to demonstrate that customer requirements are being and have been met. Visit key customers as may be required. Key Responsibilities - Personal Procedures Ensure adherance to company codes of conduct, timekeeping and disciplines. Develop, coach and guide the quality team to implement up to date quality systems that meet the needs of the business, our customers and the recognised quality standards applicable to the operation. Work with stakeholders within the Assembly Value Stream to ensure projects are supported for identified opportunities to insource or reduce waste within the value stream. Qualifications, Skills and Attributes What We Look For Possesses an in-depth working knowledge of business Quality Management systems. Clear understanding of the principles and practical applications necessary of a robust manufacturing Quality Management system. Ability to facilitate and lead quality improvement activities (8D, PFMEA, etc). Ability to coach and development ownership of conformance to requirements by all departments. Possess and in depth knowledge and application of defect prevention and quality improvement techniques (Poka -Yoke, PRMEA, etc). Understand the requirements of project management phases and structure, specifically for NPI activities and projects. Understand key measurement principles and techniques. Can communicate clearly with company members across all departments at all levels. Clear and detailed understanding of Quality standards (ISO9001,140001,AS9100, etc) An ability to work in a structured and methodical way. The ability to prioritise activities based on understanding of business needs. Ability to work with teams that do not directly report to you in delivering value added projects. Someone who leads from the front when delivering value within the business. What We Offer From this role you will have the opportunity to develop the experience needed to explore and progress to more senior roles within the TT Electronics Abercynon or the wider group if that is your own career plan. Enhanced pension contributions Healthcare cashback plan Employee assistance programme Site incentive plan Financial wellbeing benefit Discounted online and high street shopping and lifestyle vouchers Cycle to work scheme Discounted RAC membership Discounted Gym memership at local leisure centres Specsavers vouchers Free fruit Tuesdays. 183.75 hours annual leave plus bank holidays A supportive and friendly working environment with a focus on wellbeing and sustainability TT Electronics are committed to Equality, Diversity and Inclusion and actively encourage applications from under-represented groups. Our Recruitment Process Initally we will reach out to you for an informal conversation about the role. This will allow you the opportunity to ask questions and find out more about TT, our site and our team. It will also give us the chance to learn more about you and your experience to date. At this point, both parties have the opportunity to decide if they would like to continue with the process. Formal interviews will be held on site and include a tour of the facility. Due to the specific projects that TT Electronics Abercynon supports, we are unable to sponsor work viasa for this role. Candidates will be required to achieve Baseline Personal Security Standard Clearance and hold UK or US citizenship. Successful candidates will be required to undertake pre and during employment drug and alcohol testing. Solving Technology Challenges for a Sustainable World We want the very best people in our TT family across the globe - so we welcome applications from everyone, to celebrate a diverse mix of experiences, backgrounds and identities. We are committed to equality of opportunity for all and you can rest assured that TT Electronics takes positive steps to ensure we are an inclusive business, that will welcome and support you, from your initial application to wherever your career takes you! Please get in touch if you'd like to discuss any reasonable adjustments to your application, in order that we can accommodate and support you in the process. If you want to work for a company where who you are is valued and respected, we'd love to hear from you.