Role: Head of People Advisory Services Location: Newcastle, Sheffield or London (hybrid with regular travel to schools and MAT s) Salary: £60k-£65k Benefits: 30 days annual leave + birthday off Free parking onsite Enhanced parental leave Income protection plan Private medical care Life assurance EAP and online/digital GP Wellbeing support services Professional development Fantastic supportive culture We are The Edwin Group - a growing collective of like-minded education professionals, working together to positively impact the lives of young people. At the Edwin Group we are incredibly proud of the products and services we provide to our valued clients in the Education sector. We are looking for an inspirational Head of People Advisory Services for our Edwin People division; to lead and manage our growing team in the delivery of high-quality strategic HR advice and support exclusively to Schools and Multi Academy Trusts (MATs). We have ambitious plans to grow the business and would like the successful person to grow with us. Edwin People support Schools and MATs to deliver organisational improvement, reduce workload, and enhance staff retention by providing expert HR, financial, recruitment, and strategic leadership support, whilst driving efficiency and securing financial stability. We predominantly work with Senior Leaders and Headteachers, supporting their school or MAT development and providing additional capacity and expertise to address key challenges. We are fully committed to establishing Edwin People as a strong and respected brand in the education sector, through the development of a compelling suite of services and products but also increasing our role as thought leaders in the sector. Since launching in January 2024, feedback from clients on the quality of our services has been excellent and we are now ready to scale up, accelerating our growth plans and building a service that operates nationally, supported by our branch network across The Edwin Group. The role: The Head of People Advisory Services will be integral to helping to shape and develop our services together with leading on School MAT contracts ensuring the provision of high quality proactive strategic advice to our clients through project work and retained service contracts. With shared responsibility for a small team, the role will provide expert guidance on MAT mergers, MAT growth, staffing reviews, and complex employee relations cases, acting as a trusted advisor and sounding board for headteachers, CEOs, and internal HR teams. Responsibilities: Working collaboratively with the Edwin People Senior Team, lead the commercial success of the business, the shaping of service offerings, generating new business opportunities, ensuring high quality service delivery and maximising client retention. Lead and develop a national team of people professionals to ensure a high-quality service to our client base. Ensuring their professional development and providing the necessary guidance and support to ensure they flourish in their roles. Be an advocate and promoter of Edwin People and wider Edwin products and services. Develop and maintain high quality relationships with Schools and MAT s. Provide high-quality strategic HR support, offering proactive strategic advice in alignment with employment legislation and education sector standards. Serve as a senior point of contact for clients, offering expert guidance on the full range of HR needs including policies, procedures, terms and conditions, employee relations, change management, talent and reward, and employment legislation. Act as a vital sounding board to school and MAT internal teams in areas such as people strategy, organisational design, workforce planning, succession planning and culture development, Lead on undertaking external reviews including executive pay, pay and rewards, employer brand, wellbeing and flexible working. Lead on school and MAT growth projects including academisation, MAT growth and MAT mergers including all aspects of TUPE, HR due diligence and risk management. Provide strategic advice on change management processes, including redundancies, restructures, and TUPE transfers. Business Development Develop strategies to identify potential clients and actively pursue new business opportunities to expand the company's reach. Establish and nurture relationships with key stakeholders, including schools, multi-academy trusts (MATs), and other educational partners to secure long-term partnerships. Work with the sales & marketing teams to create compelling proposals and presentations to showcase the company's services and solutions to prospective clients. Present workshops, webinars and events to demonstrate our knowledge and expertise in the sector. Work closely with marketing teams to develop and implement effective marketing campaigns and strategies that promote the company's services. Monitor market trends: Stay informed about industry trends, competitor activities, and market conditions to identify opportunities for growth and innovation. Drive business development initiatives and projects, ensuring they align with the company's overall strategic goals and objectives. Monitor and report on the progress of business development activities, providing regular updates to senior management. Employee Relations & Case Management: Manage complex employee relations cases, ensuring they are handled effectively and in compliance with internal policies and employment law. Supporting and advising at formal hearings and appeals Work collaboratively with Trade Unions and employee representatives where applicable. Policy Development & Implementation: Advise on the development, review, and implementation of HR policies and procedures across client organisations, ensuring they are aligned with statutory requirements and best practices. Provide training and guidance to managers on the interpretation and application of these policies. Group Wide Responsibilities Act as an Ambassador for the Group s ESG strategy demonstrated through a commitment to adopt, promote and comply with ESG policies, developments, and initiatives. Ensure company policies and legal guidelines are understood and adhered to. Working in collaboration with Group departments e.g. Partnerships, Marketing, and Finance. Any other duties commensurate with the level of the role. Requirements and skills HR or Business Management Degree or equivalent CIPD Level 7 (or working towards) or equivalent experience in a generalist HR role. Minimum of 5 years experience in education HR at a senior level Experience with safer recruitment practices and maintaining compliance with regulatory frameworks such as OFSTED. Experience of working with Trade Unions. Previous experience of working in and supporting within the education sector, ideally to schools or multi-academy trusts. Experience of advising at board or executive level. Previous experience of leading and mentoring a team of HR professionals. Previous experience of design and implementation of organisational development initiatives. Proven experience managing complex employee relations cases and change management including restructures, redundancies, absence management, disciplinaries, and grievances. Previous experience of project managing end to end TUPE processes Strong understanding of UK employment law, specifically in the education sector. Excellent communication and interpersonal skills with the ability to influence and coach senior stakeholders. Ability to write reports with a focus on high quality and attention to detail. Ability to manage multiple clients and projects simultaneously while maintaining attention to detail and meeting deadlines. Proficiency in HR systems and data management, with strong IT skills (Microsoft Office suite). Customer-focused with a proactive and solution-oriented approach. Ability to work independently as well as collaboratively within a team. Resilient, with the ability to handle sensitive and confidential issues tactfully. Commitment to ongoing professional development and learning. Willingness to travel to client sites as required with a full driving license and access to a vehicle. Willingness to undergo an Enhanced Disclosure and Barring Service (DBS) Check and other relevant clearance checks. Commitment to safeguarding children and young people and ensuring that all policies, procedures and service provision practices comply with all statutory safeguarding requirements and obligations. Requirements and skills Desirable Leadership qualification Business development skills . click apply for full job details
Jul 01, 2025
Full time
Role: Head of People Advisory Services Location: Newcastle, Sheffield or London (hybrid with regular travel to schools and MAT s) Salary: £60k-£65k Benefits: 30 days annual leave + birthday off Free parking onsite Enhanced parental leave Income protection plan Private medical care Life assurance EAP and online/digital GP Wellbeing support services Professional development Fantastic supportive culture We are The Edwin Group - a growing collective of like-minded education professionals, working together to positively impact the lives of young people. At the Edwin Group we are incredibly proud of the products and services we provide to our valued clients in the Education sector. We are looking for an inspirational Head of People Advisory Services for our Edwin People division; to lead and manage our growing team in the delivery of high-quality strategic HR advice and support exclusively to Schools and Multi Academy Trusts (MATs). We have ambitious plans to grow the business and would like the successful person to grow with us. Edwin People support Schools and MATs to deliver organisational improvement, reduce workload, and enhance staff retention by providing expert HR, financial, recruitment, and strategic leadership support, whilst driving efficiency and securing financial stability. We predominantly work with Senior Leaders and Headteachers, supporting their school or MAT development and providing additional capacity and expertise to address key challenges. We are fully committed to establishing Edwin People as a strong and respected brand in the education sector, through the development of a compelling suite of services and products but also increasing our role as thought leaders in the sector. Since launching in January 2024, feedback from clients on the quality of our services has been excellent and we are now ready to scale up, accelerating our growth plans and building a service that operates nationally, supported by our branch network across The Edwin Group. The role: The Head of People Advisory Services will be integral to helping to shape and develop our services together with leading on School MAT contracts ensuring the provision of high quality proactive strategic advice to our clients through project work and retained service contracts. With shared responsibility for a small team, the role will provide expert guidance on MAT mergers, MAT growth, staffing reviews, and complex employee relations cases, acting as a trusted advisor and sounding board for headteachers, CEOs, and internal HR teams. Responsibilities: Working collaboratively with the Edwin People Senior Team, lead the commercial success of the business, the shaping of service offerings, generating new business opportunities, ensuring high quality service delivery and maximising client retention. Lead and develop a national team of people professionals to ensure a high-quality service to our client base. Ensuring their professional development and providing the necessary guidance and support to ensure they flourish in their roles. Be an advocate and promoter of Edwin People and wider Edwin products and services. Develop and maintain high quality relationships with Schools and MAT s. Provide high-quality strategic HR support, offering proactive strategic advice in alignment with employment legislation and education sector standards. Serve as a senior point of contact for clients, offering expert guidance on the full range of HR needs including policies, procedures, terms and conditions, employee relations, change management, talent and reward, and employment legislation. Act as a vital sounding board to school and MAT internal teams in areas such as people strategy, organisational design, workforce planning, succession planning and culture development, Lead on undertaking external reviews including executive pay, pay and rewards, employer brand, wellbeing and flexible working. Lead on school and MAT growth projects including academisation, MAT growth and MAT mergers including all aspects of TUPE, HR due diligence and risk management. Provide strategic advice on change management processes, including redundancies, restructures, and TUPE transfers. Business Development Develop strategies to identify potential clients and actively pursue new business opportunities to expand the company's reach. Establish and nurture relationships with key stakeholders, including schools, multi-academy trusts (MATs), and other educational partners to secure long-term partnerships. Work with the sales & marketing teams to create compelling proposals and presentations to showcase the company's services and solutions to prospective clients. Present workshops, webinars and events to demonstrate our knowledge and expertise in the sector. Work closely with marketing teams to develop and implement effective marketing campaigns and strategies that promote the company's services. Monitor market trends: Stay informed about industry trends, competitor activities, and market conditions to identify opportunities for growth and innovation. Drive business development initiatives and projects, ensuring they align with the company's overall strategic goals and objectives. Monitor and report on the progress of business development activities, providing regular updates to senior management. Employee Relations & Case Management: Manage complex employee relations cases, ensuring they are handled effectively and in compliance with internal policies and employment law. Supporting and advising at formal hearings and appeals Work collaboratively with Trade Unions and employee representatives where applicable. Policy Development & Implementation: Advise on the development, review, and implementation of HR policies and procedures across client organisations, ensuring they are aligned with statutory requirements and best practices. Provide training and guidance to managers on the interpretation and application of these policies. Group Wide Responsibilities Act as an Ambassador for the Group s ESG strategy demonstrated through a commitment to adopt, promote and comply with ESG policies, developments, and initiatives. Ensure company policies and legal guidelines are understood and adhered to. Working in collaboration with Group departments e.g. Partnerships, Marketing, and Finance. Any other duties commensurate with the level of the role. Requirements and skills HR or Business Management Degree or equivalent CIPD Level 7 (or working towards) or equivalent experience in a generalist HR role. Minimum of 5 years experience in education HR at a senior level Experience with safer recruitment practices and maintaining compliance with regulatory frameworks such as OFSTED. Experience of working with Trade Unions. Previous experience of working in and supporting within the education sector, ideally to schools or multi-academy trusts. Experience of advising at board or executive level. Previous experience of leading and mentoring a team of HR professionals. Previous experience of design and implementation of organisational development initiatives. Proven experience managing complex employee relations cases and change management including restructures, redundancies, absence management, disciplinaries, and grievances. Previous experience of project managing end to end TUPE processes Strong understanding of UK employment law, specifically in the education sector. Excellent communication and interpersonal skills with the ability to influence and coach senior stakeholders. Ability to write reports with a focus on high quality and attention to detail. Ability to manage multiple clients and projects simultaneously while maintaining attention to detail and meeting deadlines. Proficiency in HR systems and data management, with strong IT skills (Microsoft Office suite). Customer-focused with a proactive and solution-oriented approach. Ability to work independently as well as collaboratively within a team. Resilient, with the ability to handle sensitive and confidential issues tactfully. Commitment to ongoing professional development and learning. Willingness to travel to client sites as required with a full driving license and access to a vehicle. Willingness to undergo an Enhanced Disclosure and Barring Service (DBS) Check and other relevant clearance checks. Commitment to safeguarding children and young people and ensuring that all policies, procedures and service provision practices comply with all statutory safeguarding requirements and obligations. Requirements and skills Desirable Leadership qualification Business development skills . click apply for full job details
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base - to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. As a Field Account Executive, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. Location: Paisley & Surrounding Area field-based & home-based. These are some of the key ingredients to the role: Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships. Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies. What will you bring to the table? Experience in a B2B sales or account management role A desire to take ownership of ambitious targets Strong presentation and communication skills A passion for learning and self-improvement Sharp attention to detail and the ability to handle multiple tasks effectively A keen interest in food and the world of restaurants An exceptional work ethic and the desire to make a difference Full clean UK driving licence Benefits: Flex Your Time! Choose flexible hours & schedule that fit your life Team Spirit! Join a collaborative team culture where your voice matters Grow With Us! Enjoy a clear career path & exciting growth opportunities Drive in Style! Cruise around in a branded Just Eat Takeaway car Tasty Perks! Get an £81 monthly takeaway spend allowance More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!) Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We Care! Full sick pay, volunteering leave & well-being support programs Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Level Up! Access to world-class training resources to fuel your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Jul 01, 2025
Full time
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base - to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. As a Field Account Executive, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. Location: Paisley & Surrounding Area field-based & home-based. These are some of the key ingredients to the role: Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships. Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies. What will you bring to the table? Experience in a B2B sales or account management role A desire to take ownership of ambitious targets Strong presentation and communication skills A passion for learning and self-improvement Sharp attention to detail and the ability to handle multiple tasks effectively A keen interest in food and the world of restaurants An exceptional work ethic and the desire to make a difference Full clean UK driving licence Benefits: Flex Your Time! Choose flexible hours & schedule that fit your life Team Spirit! Join a collaborative team culture where your voice matters Grow With Us! Enjoy a clear career path & exciting growth opportunities Drive in Style! Cruise around in a branded Just Eat Takeaway car Tasty Perks! Get an £81 monthly takeaway spend allowance More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!) Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We Care! Full sick pay, volunteering leave & well-being support programs Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Level Up! Access to world-class training resources to fuel your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Marketing and Business Development team is the driving force behind the creativity and growth at BDO. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who enjoys team leadership and is both comfortable working proactively and managing your own workload, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. Client Care works closely with Marketing, Business Development, and Key Account Management teams to support BDO's strategy and growth ambitions. You'll report to the Senior Client Care Manager and be responsible for the delivery our firm-wide client care programme. You'll also manage one direct report, a Senior Client Care Executive. Our Client Care Programme is central to our commitment to high-quality engagements, exceptional client service, and continuous improvement. Core activities include listening to our clients and collecting feedback through in-depth interviews and online surveys. We analyse this feedback and use it to drive service improvements. and strategic planning. We are seeking a Client Care Associate Manager to play a key role in the success of our Client Care Programme as we expand and scale it in line with our firm-wide strategy and growth plans. Your proactive approach will support the efficient day-to-day running of the programme, helping us achieve our goals and targets. We value ideas from all levels, so you'll have the opportunity to make a real impact. You'll be supported in your career development and work collaboratively with stakeholders across the business, focusing on the retention, development, and growth of the firm's priority and strategic accounts. In this role you'll: Work with the Senior Client Care Manager and senior stakeholders to deliver a structured, firm-wide approach to client feedback and development - ensuring processes are followed and engagement is maintained across the business. Work closely with our Clients and Markets Partners and our Marketing and Business Development teams to ensure alignment with our firm-wide strategy model and Stream growth plans. Support the development and day-to-day management of the Senior Client Care Executive. Project manage client feedback survey cycles, including internal comms, processing nominations, monitoring responses, and generating reports. Analyse client feedback and insight data, providing strategic recommendations for service improvements, competitor intel, and new business opportunities. Create department briefing packs, presentations and reports. Present feedback findings at department meetings as required. Collaborate with the Database Office to build and maintain reporting dashboards in Power BI and utilise the Dynamics 360 CRM system. Keep up to date with market knowledge, including sector and competitor activity, sharing insights and best practice with the Client Care and MSC teams. You'll be someone with: Excellent communication, relationship and stakeholder management skills - A people person with an ability to communicate confidently with colleagues and clients from all levels and backgrounds. A commercial mindset - You are innovative and bold with a level of creativity when it comes to problem solving and thinking of new programme development opportunities. Strong analytical skills and attention to detail - You are comfortable working with large data sets in Excel and comfortable using data systems like Power BI, Power Automate, and Power Apps. Experience using feedback platforms such as Qualtrics, Questback, MS Forms or similar - You can build and manage online surveys using advanced tools. Project management experience with the ability to manage multiple projects with critical deadlines - You are well organised and have good time management skills. Experience handling sensitive data - You are trustworthy and able to maintain confidentiality. Professional, flexible, and a team player - You are self-motivated, resilient and have a strong work ethic. Experience conducting client interviews - You have strong listening skills and comfortable speaking with senior contacts about their experiences, creating feedback reports, and communicating actions with internal stakeholders (desirable). Experience working in a professional services environment (desirable). We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jul 01, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Marketing and Business Development team is the driving force behind the creativity and growth at BDO. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who enjoys team leadership and is both comfortable working proactively and managing your own workload, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. Client Care works closely with Marketing, Business Development, and Key Account Management teams to support BDO's strategy and growth ambitions. You'll report to the Senior Client Care Manager and be responsible for the delivery our firm-wide client care programme. You'll also manage one direct report, a Senior Client Care Executive. Our Client Care Programme is central to our commitment to high-quality engagements, exceptional client service, and continuous improvement. Core activities include listening to our clients and collecting feedback through in-depth interviews and online surveys. We analyse this feedback and use it to drive service improvements. and strategic planning. We are seeking a Client Care Associate Manager to play a key role in the success of our Client Care Programme as we expand and scale it in line with our firm-wide strategy and growth plans. Your proactive approach will support the efficient day-to-day running of the programme, helping us achieve our goals and targets. We value ideas from all levels, so you'll have the opportunity to make a real impact. You'll be supported in your career development and work collaboratively with stakeholders across the business, focusing on the retention, development, and growth of the firm's priority and strategic accounts. In this role you'll: Work with the Senior Client Care Manager and senior stakeholders to deliver a structured, firm-wide approach to client feedback and development - ensuring processes are followed and engagement is maintained across the business. Work closely with our Clients and Markets Partners and our Marketing and Business Development teams to ensure alignment with our firm-wide strategy model and Stream growth plans. Support the development and day-to-day management of the Senior Client Care Executive. Project manage client feedback survey cycles, including internal comms, processing nominations, monitoring responses, and generating reports. Analyse client feedback and insight data, providing strategic recommendations for service improvements, competitor intel, and new business opportunities. Create department briefing packs, presentations and reports. Present feedback findings at department meetings as required. Collaborate with the Database Office to build and maintain reporting dashboards in Power BI and utilise the Dynamics 360 CRM system. Keep up to date with market knowledge, including sector and competitor activity, sharing insights and best practice with the Client Care and MSC teams. You'll be someone with: Excellent communication, relationship and stakeholder management skills - A people person with an ability to communicate confidently with colleagues and clients from all levels and backgrounds. A commercial mindset - You are innovative and bold with a level of creativity when it comes to problem solving and thinking of new programme development opportunities. Strong analytical skills and attention to detail - You are comfortable working with large data sets in Excel and comfortable using data systems like Power BI, Power Automate, and Power Apps. Experience using feedback platforms such as Qualtrics, Questback, MS Forms or similar - You can build and manage online surveys using advanced tools. Project management experience with the ability to manage multiple projects with critical deadlines - You are well organised and have good time management skills. Experience handling sensitive data - You are trustworthy and able to maintain confidentiality. Professional, flexible, and a team player - You are self-motivated, resilient and have a strong work ethic. Experience conducting client interviews - You have strong listening skills and comfortable speaking with senior contacts about their experiences, creating feedback reports, and communicating actions with internal stakeholders (desirable). Experience working in a professional services environment (desirable). We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Driver Technical Centre Executive Driver Technical Centre ExecutiveHays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. About the job: We are recruiting for a Driver Technical Centre Executive to join our client on a long-term temporary assignment. This role involves ensuring the successful daily operational delivery for the Driver Interaction Centre by providing exceptional service to Customers and Drivers. The opportunity • Responsibility and control of Driver Risk income and proactive identification of enhanced Driver Risk solutions for our existing and potential customer base. • Ensure vehicles with an off-road are managed within required KPI's and provide driver support, managing communication, including telephone calls, email etc. on vehicles, general motoring issues and Driver Risk topics. • Providing customer & driver support through a strong customer journey and support through telephone and email contact. Delivering on Alphabet's customer promise and ensuring unique customer experience expectations are met. To include effective resolution or escalation of customer queries and complaints, in a professional & timely manner. • Evidence suitable prioritisation is paid to vehicle SMR repairs by repairers' depending on the complexity of work and accepted timeframes to complete. Clear knowledge of vehicle repair is required. • Negotiate with breakdown providers, repairers and vehicle manufacturers with the key aim of returning a vehicle to an on-road condition in the quickest time. Engagement with breakdown providers, SMR repairers (franchised/independent) and vehicle manufacturers after sales customer service teams to ensure drivers are kept mobile with the provision of a relief vehicle. • Negotiate with vehicle manufacturers on a determined case basis to ensure goodwill is maximised - including vehicle relief and early termination support. The expectations of this function and every individual within it are that goodwill figures in excess of £100,000 per annum are obtained through our engagement with vehicle manufacturers and key contacts. The consequences of not obtaining goodwill/support could lead to additional expenditure for our customers and increased complaint volumes. Whilst not a targeted objective or KPI, every individual is expected to contribute to this figure. What will you bring to the global premium automotive brand: - Relevant Technical qualifications for motor vehicle SMR. - Motor Mechanics NVQ 1, 2 & 3, City & Guilds or equivalent - A good understanding of the Fleet Industry Operational requirements is desirable but not essential. - Strong customer service orientation & telephone negotiation / persuasion skills. - Experience in the repair and maintenance of motor vehicles (Motorbikes, Cars & LCVs). - Knowledge of the Epyx system is required as all individuals have technical advisor status within the system. How will we support you: A business's core values are integral to its corporate culture and guide its actions and decisions. These values include: Openness - Embracing change and new opportunities, learning from mistakes and acting with integrity, Responsibility - Making consistent decisions and committing to them personally, fostering trust and effective teamwork. Appreciation - Reflecting on actions, respecting each other, offering clear feedback and celebrating success Transparency -Acknowledging concerns and identifying inconsistencies constructively Trust - Relying on each other to act swiftly and achieve goals Diversity - Valuing diverse backgrounds and experiences to enhance innovation and competitiveness Compensation We offer a competitive hourly wage plus an annual performance-related bonus. You will receive a generous annual leave of up to 35 days, which is inclusive of bank holidays. There's free on-site parking available, and you'll have access to a subsidised restaurant. We offer hybrid working where employees split their time between working remotely (often from home) and working in the office. Diversity, Equity and Inclusion The equality, diversity, and inclusion policy is centred around creating a diverse and inclusive work environment that values and respects differences. The company promotes diversity through various initiatives and has integrated diversity, equity, and inclusion into its HR strategy1. Key aspects of the policy include: Promoting equal opportunities in recruitment and personnel development Ensuring protection against discrimination and fostering respect in everyday business Encouraging a diverse workforce to enhance competitiveness, effectiveness and innovation Supporting five dimensions of diversity: gender, age and experience, physical and mental abilities, sexual orientation and identity and cultural background #
Jul 01, 2025
Contractor
Driver Technical Centre Executive Driver Technical Centre ExecutiveHays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. About the job: We are recruiting for a Driver Technical Centre Executive to join our client on a long-term temporary assignment. This role involves ensuring the successful daily operational delivery for the Driver Interaction Centre by providing exceptional service to Customers and Drivers. The opportunity • Responsibility and control of Driver Risk income and proactive identification of enhanced Driver Risk solutions for our existing and potential customer base. • Ensure vehicles with an off-road are managed within required KPI's and provide driver support, managing communication, including telephone calls, email etc. on vehicles, general motoring issues and Driver Risk topics. • Providing customer & driver support through a strong customer journey and support through telephone and email contact. Delivering on Alphabet's customer promise and ensuring unique customer experience expectations are met. To include effective resolution or escalation of customer queries and complaints, in a professional & timely manner. • Evidence suitable prioritisation is paid to vehicle SMR repairs by repairers' depending on the complexity of work and accepted timeframes to complete. Clear knowledge of vehicle repair is required. • Negotiate with breakdown providers, repairers and vehicle manufacturers with the key aim of returning a vehicle to an on-road condition in the quickest time. Engagement with breakdown providers, SMR repairers (franchised/independent) and vehicle manufacturers after sales customer service teams to ensure drivers are kept mobile with the provision of a relief vehicle. • Negotiate with vehicle manufacturers on a determined case basis to ensure goodwill is maximised - including vehicle relief and early termination support. The expectations of this function and every individual within it are that goodwill figures in excess of £100,000 per annum are obtained through our engagement with vehicle manufacturers and key contacts. The consequences of not obtaining goodwill/support could lead to additional expenditure for our customers and increased complaint volumes. Whilst not a targeted objective or KPI, every individual is expected to contribute to this figure. What will you bring to the global premium automotive brand: - Relevant Technical qualifications for motor vehicle SMR. - Motor Mechanics NVQ 1, 2 & 3, City & Guilds or equivalent - A good understanding of the Fleet Industry Operational requirements is desirable but not essential. - Strong customer service orientation & telephone negotiation / persuasion skills. - Experience in the repair and maintenance of motor vehicles (Motorbikes, Cars & LCVs). - Knowledge of the Epyx system is required as all individuals have technical advisor status within the system. How will we support you: A business's core values are integral to its corporate culture and guide its actions and decisions. These values include: Openness - Embracing change and new opportunities, learning from mistakes and acting with integrity, Responsibility - Making consistent decisions and committing to them personally, fostering trust and effective teamwork. Appreciation - Reflecting on actions, respecting each other, offering clear feedback and celebrating success Transparency -Acknowledging concerns and identifying inconsistencies constructively Trust - Relying on each other to act swiftly and achieve goals Diversity - Valuing diverse backgrounds and experiences to enhance innovation and competitiveness Compensation We offer a competitive hourly wage plus an annual performance-related bonus. You will receive a generous annual leave of up to 35 days, which is inclusive of bank holidays. There's free on-site parking available, and you'll have access to a subsidised restaurant. We offer hybrid working where employees split their time between working remotely (often from home) and working in the office. Diversity, Equity and Inclusion The equality, diversity, and inclusion policy is centred around creating a diverse and inclusive work environment that values and respects differences. The company promotes diversity through various initiatives and has integrated diversity, equity, and inclusion into its HR strategy1. Key aspects of the policy include: Promoting equal opportunities in recruitment and personnel development Ensuring protection against discrimination and fostering respect in everyday business Encouraging a diverse workforce to enhance competitiveness, effectiveness and innovation Supporting five dimensions of diversity: gender, age and experience, physical and mental abilities, sexual orientation and identity and cultural background #
HR Business Partner A leading organisation within their field is actively searching for a dynamic HR Business Partner to join their high-performing HR team. This is an opportunity to contribute to a forward-thinking organisation with a strong commitment to being a great place to work. As a strategic HR Business Partner, you will support on driving performance and supporting your area of the business to deliver excellent customer service. You'll work closely with stakeholders to provide coaching and drive people strategies inline with the organisation's goal. Key Responsibilities: Act as a trusted advisor to leadership teams, supporting the delivery of strategic objectives. Lead and contribute to cross-functional HR projects and initiatives. Provide expert HR input into organisational changes Provide guidance on retention, pay & reward, restructuring and management Support the development of policies, procedures and roll out to management Support the operational HR team with complex ER casework Use insights from data, metrics and trends to inform and drive decision-making Project work with the wider HR team Other experience required: Operating in a strategic HR role previously Up-to-date knowledge of HR best practice and employment legislation Experience of coaching and influencing stakeholders Project management experience Experience analysing data CIPD L.5 or other equivalent Driving Licence (Will require adhoc travel occasionally) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Full time
HR Business Partner A leading organisation within their field is actively searching for a dynamic HR Business Partner to join their high-performing HR team. This is an opportunity to contribute to a forward-thinking organisation with a strong commitment to being a great place to work. As a strategic HR Business Partner, you will support on driving performance and supporting your area of the business to deliver excellent customer service. You'll work closely with stakeholders to provide coaching and drive people strategies inline with the organisation's goal. Key Responsibilities: Act as a trusted advisor to leadership teams, supporting the delivery of strategic objectives. Lead and contribute to cross-functional HR projects and initiatives. Provide expert HR input into organisational changes Provide guidance on retention, pay & reward, restructuring and management Support the development of policies, procedures and roll out to management Support the operational HR team with complex ER casework Use insights from data, metrics and trends to inform and drive decision-making Project work with the wider HR team Other experience required: Operating in a strategic HR role previously Up-to-date knowledge of HR best practice and employment legislation Experience of coaching and influencing stakeholders Project management experience Experience analysing data CIPD L.5 or other equivalent Driving Licence (Will require adhoc travel occasionally) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base - to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. As a Field Account Manager, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. Location: Edinburgh Field-based & home-based. These are some of the key ingredients to the role: Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships. Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers, Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies. What will you bring to the table? Experience in a B2B sales or account management role A desire to take ownership of ambitious targets Strong presentation and communication skills A passion for learning and self-improvement Sharp attention to detail and the ability to handle multiple tasks effectively A keen interest in food and the world of restaurants An exceptional work ethic and the desire to make a difference Full clean UK driving licence Benefits: Flex Your Time! Choose flexible hours & schedule that fit your life Team Spirit! Join a collaborative team culture where your voice matters Grow With Us! Enjoy a clear career path & exciting growth opportunities Drive in Style! Cruise around in a branded Just Eat Takeaway car Tasty Perks! Get an £81 monthly takeaway spend allowance More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!) Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We Care! Full sick pay, volunteering leave & well-being support programs Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Level Up! Access to world-class training resources to fuel your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Jul 01, 2025
Full time
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base - to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. As a Field Account Manager, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. Location: Edinburgh Field-based & home-based. These are some of the key ingredients to the role: Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships. Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers, Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies. What will you bring to the table? Experience in a B2B sales or account management role A desire to take ownership of ambitious targets Strong presentation and communication skills A passion for learning and self-improvement Sharp attention to detail and the ability to handle multiple tasks effectively A keen interest in food and the world of restaurants An exceptional work ethic and the desire to make a difference Full clean UK driving licence Benefits: Flex Your Time! Choose flexible hours & schedule that fit your life Team Spirit! Join a collaborative team culture where your voice matters Grow With Us! Enjoy a clear career path & exciting growth opportunities Drive in Style! Cruise around in a branded Just Eat Takeaway car Tasty Perks! Get an £81 monthly takeaway spend allowance More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!) Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We Care! Full sick pay, volunteering leave & well-being support programs Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Level Up! Access to world-class training resources to fuel your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base - to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. As a Field Account Manager, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. Location: Edinburgh Field-based & home-based. These are some of the key ingredients to the role: Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships. Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers, Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies. What will you bring to the table? Experience in a B2B sales or account management role A desire to take ownership of ambitious targets Strong presentation and communication skills A passion for learning and self-improvement Sharp attention to detail and the ability to handle multiple tasks effectively A keen interest in food and the world of restaurants An exceptional work ethic and the desire to make a difference Full clean UK driving licence Benefits: Flex Your Time! Choose flexible hours & schedule that fit your life Team Spirit! Join a collaborative team culture where your voice matters Grow With Us! Enjoy a clear career path & exciting growth opportunities Drive in Style! Cruise around in a branded Just Eat Takeaway car Tasty Perks! Get an £81 monthly takeaway spend allowance More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!) Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We Care! Full sick pay, volunteering leave & well-being support programs Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Level Up! Access to world-class training resources to fuel your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Jul 01, 2025
Full time
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base - to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. As a Field Account Manager, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. Location: Edinburgh Field-based & home-based. These are some of the key ingredients to the role: Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships. Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers, Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies. What will you bring to the table? Experience in a B2B sales or account management role A desire to take ownership of ambitious targets Strong presentation and communication skills A passion for learning and self-improvement Sharp attention to detail and the ability to handle multiple tasks effectively A keen interest in food and the world of restaurants An exceptional work ethic and the desire to make a difference Full clean UK driving licence Benefits: Flex Your Time! Choose flexible hours & schedule that fit your life Team Spirit! Join a collaborative team culture where your voice matters Grow With Us! Enjoy a clear career path & exciting growth opportunities Drive in Style! Cruise around in a branded Just Eat Takeaway car Tasty Perks! Get an £81 monthly takeaway spend allowance More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!) Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We Care! Full sick pay, volunteering leave & well-being support programs Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Level Up! Access to world-class training resources to fuel your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: The Strategic Accounts team has successfully grown over the past 18 months to become a vital component of our strategic objectives within the UK. In the last few years, the food delivery industry has experienced unprecedented growth and transformation, and Just Eat has evolved at pace to meet redefined parameters, customer purchase behaviours and new industry players. We are looking for a superstar Strategic Account Executive to help us lead the charge in this dynamic and ever evolving space. These are some of the key ingredients to the role: Own the commercial strategy and drive significant growth for a portfolio of high-value QSR brand partners, directly impacting orders, revenue, and market share. Play a pivotal role in supporting one of Just Eat's largest accounts, contributing to high-level commercial planning and executing complex, impactful initiatives. Transform complex data into compelling narratives, identifying opportunities and diagnosing challenges to drive informed strategic decisions. Prepare and lead impactful Quarterly Business Reviews (QBRs) and strategic sessions, translating insights into actionable recommendations and securing buy-in from senior stakeholders. Design and implement innovative marketing campaigns and optimise operational efficiencies, fostering a seamless experience for partners and customers. Forge deep, trust-based relationships with key decision-makers, acting as a trusted advisor and influencing partner strategies Serve as the central point of contact, championing partner needs internally and driving seamless execution of joint initiatives across all Just Eat teams. What will you bring to the table? Proven experience in key account management, business development. Strong analytical skills with the ability to dissect complex data, draw insightful conclusions, and translate findings into actionable strategies. Expertise in negotiating complex commercial terms, securing significant investments, and influencing senior stakeholders to achieve mutual business objectives. Excellent relationship management skills, influencing partners for mutual growth. Strong understanding of operational levers, coupled with excellent project management skills to prioritise and manage multiple initiatives effectively. A proactive, self-starter mindset with a track record of delivering results. A genuine enthusiasm for the food and hospitality industry, combined with an interest in technology and its role in driving commercial success. Benefits Team Vibes! Thrive in a collaborative culture where your ideas matter Career Growth! A clear path & exciting opportunities to level up your future Tasty Perk! Enjoy an £81 monthly takeaway spend allowance - treat yourself! More Time Off! 25 days holiday + birthday leave & bank holidays (Buy/sell up to 5 extra days!) Loyalty Pays! Get bonus holidays or cash rewards after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Premium Benefits! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We've Got You! Full sick pay, volunteering leave & well-being support programs Perks Galore! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Keep Learning! Access world-class training resources to power your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colorful selves to work every day. What else are we delivering? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Jul 01, 2025
Full time
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: The Strategic Accounts team has successfully grown over the past 18 months to become a vital component of our strategic objectives within the UK. In the last few years, the food delivery industry has experienced unprecedented growth and transformation, and Just Eat has evolved at pace to meet redefined parameters, customer purchase behaviours and new industry players. We are looking for a superstar Strategic Account Executive to help us lead the charge in this dynamic and ever evolving space. These are some of the key ingredients to the role: Own the commercial strategy and drive significant growth for a portfolio of high-value QSR brand partners, directly impacting orders, revenue, and market share. Play a pivotal role in supporting one of Just Eat's largest accounts, contributing to high-level commercial planning and executing complex, impactful initiatives. Transform complex data into compelling narratives, identifying opportunities and diagnosing challenges to drive informed strategic decisions. Prepare and lead impactful Quarterly Business Reviews (QBRs) and strategic sessions, translating insights into actionable recommendations and securing buy-in from senior stakeholders. Design and implement innovative marketing campaigns and optimise operational efficiencies, fostering a seamless experience for partners and customers. Forge deep, trust-based relationships with key decision-makers, acting as a trusted advisor and influencing partner strategies Serve as the central point of contact, championing partner needs internally and driving seamless execution of joint initiatives across all Just Eat teams. What will you bring to the table? Proven experience in key account management, business development. Strong analytical skills with the ability to dissect complex data, draw insightful conclusions, and translate findings into actionable strategies. Expertise in negotiating complex commercial terms, securing significant investments, and influencing senior stakeholders to achieve mutual business objectives. Excellent relationship management skills, influencing partners for mutual growth. Strong understanding of operational levers, coupled with excellent project management skills to prioritise and manage multiple initiatives effectively. A proactive, self-starter mindset with a track record of delivering results. A genuine enthusiasm for the food and hospitality industry, combined with an interest in technology and its role in driving commercial success. Benefits Team Vibes! Thrive in a collaborative culture where your ideas matter Career Growth! A clear path & exciting opportunities to level up your future Tasty Perk! Enjoy an £81 monthly takeaway spend allowance - treat yourself! More Time Off! 25 days holiday + birthday leave & bank holidays (Buy/sell up to 5 extra days!) Loyalty Pays! Get bonus holidays or cash rewards after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Premium Benefits! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We've Got You! Full sick pay, volunteering leave & well-being support programs Perks Galore! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Keep Learning! Access world-class training resources to power your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colorful selves to work every day. What else are we delivering? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base - to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. As a Field Account Executive, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. Location: Paisley & Surrounding Area field-based & home-based. These are some of the key ingredients to the role: Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships. Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies. What will you bring to the table? Experience in a B2B sales or account management role A desire to take ownership of ambitious targets Strong presentation and communication skills A passion for learning and self-improvement Sharp attention to detail and the ability to handle multiple tasks effectively A keen interest in food and the world of restaurants An exceptional work ethic and the desire to make a difference Full clean UK driving licence Benefits: Flex Your Time! Choose flexible hours & schedule that fit your life Team Spirit! Join a collaborative team culture where your voice matters Grow With Us! Enjoy a clear career path & exciting growth opportunities Drive in Style! Cruise around in a branded Just Eat Takeaway car Tasty Perks! Get an £81 monthly takeaway spend allowance More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!) Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We Care! Full sick pay, volunteering leave & well-being support programs Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Level Up! Access to world-class training resources to fuel your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Jul 01, 2025
Full time
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base - to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. As a Field Account Executive, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. Location: Paisley & Surrounding Area field-based & home-based. These are some of the key ingredients to the role: Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships. Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies. What will you bring to the table? Experience in a B2B sales or account management role A desire to take ownership of ambitious targets Strong presentation and communication skills A passion for learning and self-improvement Sharp attention to detail and the ability to handle multiple tasks effectively A keen interest in food and the world of restaurants An exceptional work ethic and the desire to make a difference Full clean UK driving licence Benefits: Flex Your Time! Choose flexible hours & schedule that fit your life Team Spirit! Join a collaborative team culture where your voice matters Grow With Us! Enjoy a clear career path & exciting growth opportunities Drive in Style! Cruise around in a branded Just Eat Takeaway car Tasty Perks! Get an £81 monthly takeaway spend allowance More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!) Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We Care! Full sick pay, volunteering leave & well-being support programs Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Level Up! Access to world-class training resources to fuel your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base - to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. As a Field Account Executive, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. Location: Field Based - Exeter, Plymouth, Taunton These are some of the key ingredients to the role: Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships. Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies. What will you bring to the table? Experience in a B2B sales or account management role A desire to take ownership of ambitious targets Strong presentation and communication skills A passion for learning and self-improvement Sharp attention to detail and the ability to handle multiple tasks effectively A keen interest in food and the world of restaurants An exceptional work ethic and the desire to make a difference Full clean UK driving licence Benefits: Flex Your Time! Choose flexible hours & schedule that fit your life Team Spirit! Join a collaborative team culture where your voice matters Grow With Us! Enjoy a clear career path & exciting growth opportunities Drive in Style! Cruise around in a branded Just Eat Takeaway car Tasty Perks! Get an £81 monthly takeaway spend allowance More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!) Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We Care! Full sick pay, volunteering leave & well-being support programs Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Level Up! Access to world-class training resources to fuel your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Jul 01, 2025
Full time
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base - to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. As a Field Account Executive, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. Location: Field Based - Exeter, Plymouth, Taunton These are some of the key ingredients to the role: Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships. Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies. What will you bring to the table? Experience in a B2B sales or account management role A desire to take ownership of ambitious targets Strong presentation and communication skills A passion for learning and self-improvement Sharp attention to detail and the ability to handle multiple tasks effectively A keen interest in food and the world of restaurants An exceptional work ethic and the desire to make a difference Full clean UK driving licence Benefits: Flex Your Time! Choose flexible hours & schedule that fit your life Team Spirit! Join a collaborative team culture where your voice matters Grow With Us! Enjoy a clear career path & exciting growth opportunities Drive in Style! Cruise around in a branded Just Eat Takeaway car Tasty Perks! Get an £81 monthly takeaway spend allowance More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!) Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We Care! Full sick pay, volunteering leave & well-being support programs Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Level Up! Access to world-class training resources to fuel your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base - to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. As a Field Account Executive, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. Location: Paisley & Surrounding Area field-based & home-based. These are some of the key ingredients to the role: Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships. Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies. What will you bring to the table? Experience in a B2B sales or account management role A desire to take ownership of ambitious targets Strong presentation and communication skills A passion for learning and self-improvement Sharp attention to detail and the ability to handle multiple tasks effectively A keen interest in food and the world of restaurants An exceptional work ethic and the desire to make a difference Full clean UK driving licence Benefits: Flex Your Time! Choose flexible hours & schedule that fit your life Team Spirit! Join a collaborative team culture where your voice matters Grow With Us! Enjoy a clear career path & exciting growth opportunities Drive in Style! Cruise around in a branded Just Eat Takeaway car Tasty Perks! Get an £81 monthly takeaway spend allowance More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!) Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We Care! Full sick pay, volunteering leave & well-being support programs Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Level Up! Access to world-class training resources to fuel your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Jul 01, 2025
Full time
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base - to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. As a Field Account Executive, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. Location: Paisley & Surrounding Area field-based & home-based. These are some of the key ingredients to the role: Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships. Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies. What will you bring to the table? Experience in a B2B sales or account management role A desire to take ownership of ambitious targets Strong presentation and communication skills A passion for learning and self-improvement Sharp attention to detail and the ability to handle multiple tasks effectively A keen interest in food and the world of restaurants An exceptional work ethic and the desire to make a difference Full clean UK driving licence Benefits: Flex Your Time! Choose flexible hours & schedule that fit your life Team Spirit! Join a collaborative team culture where your voice matters Grow With Us! Enjoy a clear career path & exciting growth opportunities Drive in Style! Cruise around in a branded Just Eat Takeaway car Tasty Perks! Get an £81 monthly takeaway spend allowance More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!) Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We Care! Full sick pay, volunteering leave & well-being support programs Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Level Up! Access to world-class training resources to fuel your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base - to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. As a Field Account Manager, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. Location: Edinburgh Field-based & home-based. These are some of the key ingredients to the role: Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships. Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers, Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies. What will you bring to the table? Experience in a B2B sales or account management role A desire to take ownership of ambitious targets Strong presentation and communication skills A passion for learning and self-improvement Sharp attention to detail and the ability to handle multiple tasks effectively A keen interest in food and the world of restaurants An exceptional work ethic and the desire to make a difference Full clean UK driving licence Benefits: Flex Your Time! Choose flexible hours & schedule that fit your life Team Spirit! Join a collaborative team culture where your voice matters Grow With Us! Enjoy a clear career path & exciting growth opportunities Drive in Style! Cruise around in a branded Just Eat Takeaway car Tasty Perks! Get an £81 monthly takeaway spend allowance More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!) Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We Care! Full sick pay, volunteering leave & well-being support programs Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Level Up! Access to world-class training resources to fuel your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Jul 01, 2025
Full time
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base - to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. As a Field Account Manager, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. Location: Edinburgh Field-based & home-based. These are some of the key ingredients to the role: Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships. Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers, Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies. What will you bring to the table? Experience in a B2B sales or account management role A desire to take ownership of ambitious targets Strong presentation and communication skills A passion for learning and self-improvement Sharp attention to detail and the ability to handle multiple tasks effectively A keen interest in food and the world of restaurants An exceptional work ethic and the desire to make a difference Full clean UK driving licence Benefits: Flex Your Time! Choose flexible hours & schedule that fit your life Team Spirit! Join a collaborative team culture where your voice matters Grow With Us! Enjoy a clear career path & exciting growth opportunities Drive in Style! Cruise around in a branded Just Eat Takeaway car Tasty Perks! Get an £81 monthly takeaway spend allowance More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!) Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We Care! Full sick pay, volunteering leave & well-being support programs Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Level Up! Access to world-class training resources to fuel your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Technical Account Manager (Poland), Enterprise Support - EMEA Startups Job ID: AWS EMEA SARL (Poland Branch) At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. The Role An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You'll provide advice on architecture, support strategy, project and launch planning as well as ongoing operational issues. See what the team say about their roles: Key job responsibilities You'll advise on solutions, provide technical guidance and advocate for the customer Ensure AWS environments remain operationally healthy whilst reducing cost and complexity Develop trusting relationships with customers, understanding their business needs and technical challenges Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management Consult with a range of partners from developers through to C-suite executives Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning Solve a variety of problems across different customers as they migrate their workloads to the cloud Uplift customer capabilities by running workshops, brown bag sessions, etc. About the team As we continue to rapidly expand in EMEA, you'll have plenty of opportunities to develop your technical, consulting and leadership skills. You'll work with talented cloud technologists whilst expanding your knowledge of AWS products. You'll also have the chance to receive mentor-ship and gain AWS certifications. Do you want to be part of history and transform businesses through cloud computing adoption? We would love to hear from you BASIC QUALIFICATIONS Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc. Understand operational parameters and troubleshooting for a combination of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences Ability to juggle tasks and projects in a fast-paced environment Customer obsessed PREFERRED QUALIFICATIONS Professional experience with cloud offerings such as AWS, Azure, Google Cloud Platform etc. Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP a plus but not a requirement Previous experience as a Software Engineer, Developer, DevOps Engineer etc. Understanding of DevOps practices and tools including Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef is a plus Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 01, 2025
Full time
Technical Account Manager (Poland), Enterprise Support - EMEA Startups Job ID: AWS EMEA SARL (Poland Branch) At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. The Role An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You'll provide advice on architecture, support strategy, project and launch planning as well as ongoing operational issues. See what the team say about their roles: Key job responsibilities You'll advise on solutions, provide technical guidance and advocate for the customer Ensure AWS environments remain operationally healthy whilst reducing cost and complexity Develop trusting relationships with customers, understanding their business needs and technical challenges Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management Consult with a range of partners from developers through to C-suite executives Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning Solve a variety of problems across different customers as they migrate their workloads to the cloud Uplift customer capabilities by running workshops, brown bag sessions, etc. About the team As we continue to rapidly expand in EMEA, you'll have plenty of opportunities to develop your technical, consulting and leadership skills. You'll work with talented cloud technologists whilst expanding your knowledge of AWS products. You'll also have the chance to receive mentor-ship and gain AWS certifications. Do you want to be part of history and transform businesses through cloud computing adoption? We would love to hear from you BASIC QUALIFICATIONS Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc. Understand operational parameters and troubleshooting for a combination of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences Ability to juggle tasks and projects in a fast-paced environment Customer obsessed PREFERRED QUALIFICATIONS Professional experience with cloud offerings such as AWS, Azure, Google Cloud Platform etc. Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP a plus but not a requirement Previous experience as a Software Engineer, Developer, DevOps Engineer etc. Understanding of DevOps practices and tools including Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef is a plus Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
At Codestone, we're not just part of the AI + Cloud movement - we're leading it. As Europe's trusted business transformation partner, we deliver powerhouse advisory and consultancy services spanning ERP, EPM, and analytics business applications, cybersecurity, infrastructure, modern work, and UK's Top 50 application and IT managed services. Backed by FPE Capital, we're scaling fast while staying true to our people-/client-first spirit. Why Choose Your Future with us? We're not your typical tech consultancy. We're a community of innovators and enablers who transform business challenges into success stories. As the SAP Gold Partner in Europe, with Platinum Wolters Kluwer CCH Tagetik and Gold Microsoft partnerships, we're trusted by 1000+ organisations to guide them through their digital transformation journey, enabling them to become market leaders, operate more securely, accelerate growth, and become employers of choice. Culture Matters: THRIVE Culture is the unique and beating heart of Codestone, shaping every interaction, decision, and achievement. Our THRIVE principles guide everything we do: T alent: Join a community that recognises and nurtures your unique abilities H earts: Experience genuine empathy and trust in every interaction R esponsibility: Own your impact and shape positive outcomes I nnovation: Be part of a team where forward-thinking is our superpower V alue: Create exceptional impact for our clients and each other E xcellence: Push boundaries and set new standards in everything we do We've reimagined what a modern tech workplace should be. Our flexible approach supports your lifestyle, while our comprehensive benefits package ensures you're valued beyond your role. From mental health support to personal development opportunities, we invest in your total wellbeing. About the role The Senior Consultant is responsible for implementing, configuring, and optimising D&I solutions for our customers as part of our Professional Services - D&I Consultancy team. The role involves document writing ensuring all documents are accurate, clear, and aligned with client and project requirements. You will ensure knowledge transfer with customers and across teams to foster a collaborative learning environment and manage the escalation and resolution of issues. This Senior position is also tasked with driving upselling and cross-selling opportunities, providing project management advisory, leading projects, managing escalations, and mentoring team members. Your day-to-day will include: Requirement Gathering & Analysis • Work with clients to understand their business processes, goals, and pain points. • Conduct workshops to gather functional and technical requirements. • Map business requirements to D&I functionalities. Solution Design & Customisation • Design workflows, processes, and solutions to meet client needs. • Configure modules (e.g., finance, sales, purchasing, inventory, project management). • Recommend and design customisations or integrations with third-party tools where needed. Implementation & Deployment • Set up and deploy. • Migrate data from legacy systems. • Test configurations and customisations to ensure accuracy and effectiveness. Training & User Support • Provide training to end-users and stakeholders to ensure they are comfortable using the system. • Develop documentation and user manuals for reference. • Offer post-implementation support and resolve any issues that arise. Escalation & Resolution: • Identify and escalate complex issues to appropriate resources. • Ensure timely resolution of issues to maintain client satisfaction. Project Ownership: • Pro-actively engage with project teams to deliver D&I solutions on time and within budget. • Coordinate with cross-functional teams to ensure project milestones are met. You will bring these key competencies to the role: • Key Leadership Skills o Decision Making: Exhibit strong decision-making capabilities, especially in high-pressure situations. Weigh risks and benefits to determine the most beneficial course of action for both clients and the organisation. o Empowering Others: Delegate tasks to empower team members and promote their growth. Motivate clients to take ownership of the ERP system post-implementation. o Commercial Awareness: Understand the financial implications of project decisions. Align solutions with the strategic goals of clients to maximise value. • Key Behaviours o Adaptability: Quickly adapt to emerging technologies and shifting project requirements. Maintain flexibility in diverse client settings and project scopes. o Communication: Articulate technical concepts clearly to non-technical stakeholders. Maintain transparent communication with clients and project teams. o Collaboration: Collaborate effectively with team members, clients, and external vendors. Foster a cooperative and respectful team environment. o Teamwork: Actively participate in team discussions and collective efforts. Support colleagues in achieving team objectives. o Problem Solving: Identify root causes of problems and implement effective solutions. Bring creativity to the problem-solving process to develop innovative solutions. o Time Management: Prioritise tasks to ensure timely project delivery. Efficiently balance multiple projects and deadlines. o Resilience: Demonstrate resilience in the face of challenges. Recover quickly from setbacks and maintain focus. o Emotional Intelligence: Manage your own emotions and understand others' emotions to foster effective working relationships. Display empathy towards clients and team members, strengthening collaboration. o Creativity: Introduce fresh ideas and perspectives in problem-solving and solution design. Experience Required: o Proven experience in EPM technology - Tagetik, SAP SAC consultancy or similar. o Capable of independently leading projects covering both Consolidation and Planning. o Ideally, a Chartered Accountant o Strong analytical and problem-solving skills. o Excellent communication and interpersonal skills. o Ability to manage multiple projects and priorities effectively. o Proficiency in Tagetik systems and relevant software tools. o Experience in leading project teams and managing client relationships. About the Benefits Be part of a global team that's making a real difference in how businesses transform and succeed. We believe in working hard while having fun, and we genuinely value every team member's unique contribution to our story. When we say you're welcome at Codestone, we really mean it. From 25 days holiday (plus Bank Holidays) (rising by 1 day after 1 years' service to a maximum of 28 days) Contributory company pension scheme A volunteering day each year to support your local community Training, learning & development opportunities (customer specific and general courses) Casual dress code Cycle to Work Salary Sacrifice Scheme EV Salary Sacrifice Scheme Recruitment and customer bonus referral scheme Annual company events Life assurance x 3 Employee Assist Programme Virtual GP Extended maternity and paternity leave And many more! Sounds good? If you're interested in starting or continuing your career journey with Codestone, simply apply on this link. At Codestone, we are committed to fostering a diverse and inclusive workplace where all employees are treated with respect and dignity. We believe that diversity enriches our work environment, fosters innovation, and drives better outcomes for our customers and communities. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, regardless of race, colour, ethnicity, gender, gender identity or expression, sexual orientation, religion, age, disability, marital status, veteran status, or any other characteristic protected by applicable law. This commitment to equal opportunities and inclusion is integral to our mission and values, and we are dedicated to upholding it in everything we do. If you are a person with disabilities and require reasonable adjustments to be made to make your application or to attend interview, please contact
Jul 01, 2025
Full time
At Codestone, we're not just part of the AI + Cloud movement - we're leading it. As Europe's trusted business transformation partner, we deliver powerhouse advisory and consultancy services spanning ERP, EPM, and analytics business applications, cybersecurity, infrastructure, modern work, and UK's Top 50 application and IT managed services. Backed by FPE Capital, we're scaling fast while staying true to our people-/client-first spirit. Why Choose Your Future with us? We're not your typical tech consultancy. We're a community of innovators and enablers who transform business challenges into success stories. As the SAP Gold Partner in Europe, with Platinum Wolters Kluwer CCH Tagetik and Gold Microsoft partnerships, we're trusted by 1000+ organisations to guide them through their digital transformation journey, enabling them to become market leaders, operate more securely, accelerate growth, and become employers of choice. Culture Matters: THRIVE Culture is the unique and beating heart of Codestone, shaping every interaction, decision, and achievement. Our THRIVE principles guide everything we do: T alent: Join a community that recognises and nurtures your unique abilities H earts: Experience genuine empathy and trust in every interaction R esponsibility: Own your impact and shape positive outcomes I nnovation: Be part of a team where forward-thinking is our superpower V alue: Create exceptional impact for our clients and each other E xcellence: Push boundaries and set new standards in everything we do We've reimagined what a modern tech workplace should be. Our flexible approach supports your lifestyle, while our comprehensive benefits package ensures you're valued beyond your role. From mental health support to personal development opportunities, we invest in your total wellbeing. About the role The Senior Consultant is responsible for implementing, configuring, and optimising D&I solutions for our customers as part of our Professional Services - D&I Consultancy team. The role involves document writing ensuring all documents are accurate, clear, and aligned with client and project requirements. You will ensure knowledge transfer with customers and across teams to foster a collaborative learning environment and manage the escalation and resolution of issues. This Senior position is also tasked with driving upselling and cross-selling opportunities, providing project management advisory, leading projects, managing escalations, and mentoring team members. Your day-to-day will include: Requirement Gathering & Analysis • Work with clients to understand their business processes, goals, and pain points. • Conduct workshops to gather functional and technical requirements. • Map business requirements to D&I functionalities. Solution Design & Customisation • Design workflows, processes, and solutions to meet client needs. • Configure modules (e.g., finance, sales, purchasing, inventory, project management). • Recommend and design customisations or integrations with third-party tools where needed. Implementation & Deployment • Set up and deploy. • Migrate data from legacy systems. • Test configurations and customisations to ensure accuracy and effectiveness. Training & User Support • Provide training to end-users and stakeholders to ensure they are comfortable using the system. • Develop documentation and user manuals for reference. • Offer post-implementation support and resolve any issues that arise. Escalation & Resolution: • Identify and escalate complex issues to appropriate resources. • Ensure timely resolution of issues to maintain client satisfaction. Project Ownership: • Pro-actively engage with project teams to deliver D&I solutions on time and within budget. • Coordinate with cross-functional teams to ensure project milestones are met. You will bring these key competencies to the role: • Key Leadership Skills o Decision Making: Exhibit strong decision-making capabilities, especially in high-pressure situations. Weigh risks and benefits to determine the most beneficial course of action for both clients and the organisation. o Empowering Others: Delegate tasks to empower team members and promote their growth. Motivate clients to take ownership of the ERP system post-implementation. o Commercial Awareness: Understand the financial implications of project decisions. Align solutions with the strategic goals of clients to maximise value. • Key Behaviours o Adaptability: Quickly adapt to emerging technologies and shifting project requirements. Maintain flexibility in diverse client settings and project scopes. o Communication: Articulate technical concepts clearly to non-technical stakeholders. Maintain transparent communication with clients and project teams. o Collaboration: Collaborate effectively with team members, clients, and external vendors. Foster a cooperative and respectful team environment. o Teamwork: Actively participate in team discussions and collective efforts. Support colleagues in achieving team objectives. o Problem Solving: Identify root causes of problems and implement effective solutions. Bring creativity to the problem-solving process to develop innovative solutions. o Time Management: Prioritise tasks to ensure timely project delivery. Efficiently balance multiple projects and deadlines. o Resilience: Demonstrate resilience in the face of challenges. Recover quickly from setbacks and maintain focus. o Emotional Intelligence: Manage your own emotions and understand others' emotions to foster effective working relationships. Display empathy towards clients and team members, strengthening collaboration. o Creativity: Introduce fresh ideas and perspectives in problem-solving and solution design. Experience Required: o Proven experience in EPM technology - Tagetik, SAP SAC consultancy or similar. o Capable of independently leading projects covering both Consolidation and Planning. o Ideally, a Chartered Accountant o Strong analytical and problem-solving skills. o Excellent communication and interpersonal skills. o Ability to manage multiple projects and priorities effectively. o Proficiency in Tagetik systems and relevant software tools. o Experience in leading project teams and managing client relationships. About the Benefits Be part of a global team that's making a real difference in how businesses transform and succeed. We believe in working hard while having fun, and we genuinely value every team member's unique contribution to our story. When we say you're welcome at Codestone, we really mean it. From 25 days holiday (plus Bank Holidays) (rising by 1 day after 1 years' service to a maximum of 28 days) Contributory company pension scheme A volunteering day each year to support your local community Training, learning & development opportunities (customer specific and general courses) Casual dress code Cycle to Work Salary Sacrifice Scheme EV Salary Sacrifice Scheme Recruitment and customer bonus referral scheme Annual company events Life assurance x 3 Employee Assist Programme Virtual GP Extended maternity and paternity leave And many more! Sounds good? If you're interested in starting or continuing your career journey with Codestone, simply apply on this link. At Codestone, we are committed to fostering a diverse and inclusive workplace where all employees are treated with respect and dignity. We believe that diversity enriches our work environment, fosters innovation, and drives better outcomes for our customers and communities. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, regardless of race, colour, ethnicity, gender, gender identity or expression, sexual orientation, religion, age, disability, marital status, veteran status, or any other characteristic protected by applicable law. This commitment to equal opportunities and inclusion is integral to our mission and values, and we are dedicated to upholding it in everything we do. If you are a person with disabilities and require reasonable adjustments to be made to make your application or to attend interview, please contact
Security Compliance Specialist, Amazon Stores Security Are you interested in driving exceptional security for customers? Do you see information security as a business enabler? Amazon's Stores Security organization is seeking an experienced Security Compliance Specialist. As part of the Amazon Stores Security InfoSec Japan team, this role will build the bridges between security, technology, and compliance by working across remote and local teams within Amazon Security organization, healthcare business teams, and related Amazon corporate teams. This candidate should be an innovative security/compliance professional who has the ability to dive deep into a variety of complex issues, understand IT processes, and drive compliance assessment to existing and emerging Japan healthcare information security standards. The ideal candidate will have strong leadership and problem-solving skills, excellent communication skill, and effectively work with cross-functional Amazon teams to support service build-up, service launch and on-going service operation activities. Key job responsibilities This position will be responsible for: - Establish credibility and maintain strong working relationships with groups involved with information security matters (Legal, Amazon Japan Business Entities, Product Management, Security Assurance, Amazon Healthcare compliance, Application Security, Third Party Security, etc.), supporting their security/compliance questions and documents. - Manage healthcare application compliance assessment. Manage the readiness efforts of services for Information Security Management System (ISMS) certification, 3 ministries' 2 guidelines (3M2G) to handle medical information, medical cyber security checklists, and/or audit requirement in Japan, and determine scope for healthcare related compliance assessment activities. - Test services annually against laws, regulatory guidelines, and security standards. Perform written regulated service impact assessments relevant to healthcare business in both English and Japanese, and track corrective actions and re-test if necessary. - Assist stakeholders and Amazon Japan employees aligning with standard operating procedures, controls, monitoring, and reporting with the goal of improving operations, compliance policies, and risk management. - Provide on-going Security and Compliance consultation of business operation and incident management via requested tickets. - Support internal information security training development as well as managing engagement of Amazon Japan employees/officers taking external trainings required by regulators if any. A day in the life - Engage with regional business and technical stakeholders to identify security needs, and maintain a good understanding of the Japan healthcare regulatory landscape impacting business - Determine strategy for highly sensitive and/or high-profile healthcare compliance assessments - Maintain metrics on security and compliance, prepare reports for senior management on the state of security in region, and continuously improve the compliance posture of the healthcare business by reducing the number of repetitive defect findings identified cycle over cycle About the team Regional Security Teams (RSTs) operate locally and stationed teams in complex regulatory environments like Japan and China to provide region-specific compliance support and first-line security functions where a dedicated security team does not already exist. Our foray into the latter is driven by our proximity and relationships with business and country leadership, language requirements, and regulatory expectations that are tied to the broader retail/marketplace domain. Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Mentorship and Career growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS • Bachelor's Degree in Computer Science, Engineering, Information Systems Management, Information Security or other related fields • 3+ years of experience in project/program management, developing and maintaining stakeholder relationships across large organizations. 3+ years of experience in security or compliance consulting or advisory work in support of a highly technical environment. 3+ years of experience in performing and/or participating in technical assessments of complex IT architecture • Experience with Governance, Risk, and Compliance tools and technology. Hands-on experience working successfully in a very fast-paced, rapidly evolving, results-oriented environment • Experience in working directly with auditors/regulators in support of compliance audits for ISO and other compliance regimes • Fluency in both Japanese and English languages with sufficient writing skill PREFERRED QUALIFICATIONS • 5+ years of experience as a technical program manager in security/software/web development organizations. 5+ years of experience in performing and/or participating in technical assessments in direct support of a major compliance effort (PCI, SOC, ISO and other compliance regimes). 5+ years of experience in performing technical security assessments and audits of network, operating systems, application security, and auditing IT processes • A record of delivery of large IT process improvement projects with technology processes and/or major tech companies • CISSP/CISA/CISM certification preferred Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: June 5, 2025 (Updated 5 minutes ago) Posted: June 5, 2025 (Updated 16 minutes ago) Posted: May 27, 2025 (Updated 16 minutes ago) Posted: June 9, 2025 (Updated about 1 hour ago) Posted: June 9, 2025 (Updated about 1 hour ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 01, 2025
Full time
Security Compliance Specialist, Amazon Stores Security Are you interested in driving exceptional security for customers? Do you see information security as a business enabler? Amazon's Stores Security organization is seeking an experienced Security Compliance Specialist. As part of the Amazon Stores Security InfoSec Japan team, this role will build the bridges between security, technology, and compliance by working across remote and local teams within Amazon Security organization, healthcare business teams, and related Amazon corporate teams. This candidate should be an innovative security/compliance professional who has the ability to dive deep into a variety of complex issues, understand IT processes, and drive compliance assessment to existing and emerging Japan healthcare information security standards. The ideal candidate will have strong leadership and problem-solving skills, excellent communication skill, and effectively work with cross-functional Amazon teams to support service build-up, service launch and on-going service operation activities. Key job responsibilities This position will be responsible for: - Establish credibility and maintain strong working relationships with groups involved with information security matters (Legal, Amazon Japan Business Entities, Product Management, Security Assurance, Amazon Healthcare compliance, Application Security, Third Party Security, etc.), supporting their security/compliance questions and documents. - Manage healthcare application compliance assessment. Manage the readiness efforts of services for Information Security Management System (ISMS) certification, 3 ministries' 2 guidelines (3M2G) to handle medical information, medical cyber security checklists, and/or audit requirement in Japan, and determine scope for healthcare related compliance assessment activities. - Test services annually against laws, regulatory guidelines, and security standards. Perform written regulated service impact assessments relevant to healthcare business in both English and Japanese, and track corrective actions and re-test if necessary. - Assist stakeholders and Amazon Japan employees aligning with standard operating procedures, controls, monitoring, and reporting with the goal of improving operations, compliance policies, and risk management. - Provide on-going Security and Compliance consultation of business operation and incident management via requested tickets. - Support internal information security training development as well as managing engagement of Amazon Japan employees/officers taking external trainings required by regulators if any. A day in the life - Engage with regional business and technical stakeholders to identify security needs, and maintain a good understanding of the Japan healthcare regulatory landscape impacting business - Determine strategy for highly sensitive and/or high-profile healthcare compliance assessments - Maintain metrics on security and compliance, prepare reports for senior management on the state of security in region, and continuously improve the compliance posture of the healthcare business by reducing the number of repetitive defect findings identified cycle over cycle About the team Regional Security Teams (RSTs) operate locally and stationed teams in complex regulatory environments like Japan and China to provide region-specific compliance support and first-line security functions where a dedicated security team does not already exist. Our foray into the latter is driven by our proximity and relationships with business and country leadership, language requirements, and regulatory expectations that are tied to the broader retail/marketplace domain. Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Mentorship and Career growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS • Bachelor's Degree in Computer Science, Engineering, Information Systems Management, Information Security or other related fields • 3+ years of experience in project/program management, developing and maintaining stakeholder relationships across large organizations. 3+ years of experience in security or compliance consulting or advisory work in support of a highly technical environment. 3+ years of experience in performing and/or participating in technical assessments of complex IT architecture • Experience with Governance, Risk, and Compliance tools and technology. Hands-on experience working successfully in a very fast-paced, rapidly evolving, results-oriented environment • Experience in working directly with auditors/regulators in support of compliance audits for ISO and other compliance regimes • Fluency in both Japanese and English languages with sufficient writing skill PREFERRED QUALIFICATIONS • 5+ years of experience as a technical program manager in security/software/web development organizations. 5+ years of experience in performing and/or participating in technical assessments in direct support of a major compliance effort (PCI, SOC, ISO and other compliance regimes). 5+ years of experience in performing technical security assessments and audits of network, operating systems, application security, and auditing IT processes • A record of delivery of large IT process improvement projects with technology processes and/or major tech companies • CISSP/CISA/CISM certification preferred Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: June 5, 2025 (Updated 5 minutes ago) Posted: June 5, 2025 (Updated 16 minutes ago) Posted: May 27, 2025 (Updated 16 minutes ago) Posted: June 9, 2025 (Updated about 1 hour ago) Posted: June 9, 2025 (Updated about 1 hour ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
About VIRTUS VIRTUS Data Centres is the UK's fastest-growing data centre provider. We own, design, build, and operate some of the most energy-efficient, flexible, and secure data centres in Europe. In 2023, we announced our expansion into continental Europe, starting with Berlin and growing across the region. At VIRTUS, we aim to be a positive force in the fourth industrial revolution-delivering innovative solutions while staying rooted in our values: integrity, curiosity, commitment, and teamwork. Job Summary Reporting to Data Centre Manager, the Assistant Data Centre Manager is responsible for the joint day-to-day management of the site. The scope includes Data Centre management, customer implementations, operational continuity, reporting and billing along with the management of 3 rd party contractors. Main Duties The role includes but is not limited to the following: - Technical Resource: Supporting the Data Centre Manager(s) in the day-to-day operations and customer requirements. Managing new customer requirements, site tours, drawings, pricing and implementations. Operations Financial Budgeting: assisting the Data Centre Manager(s) with management of the operational and capital expenditure budgets for the data centre, ensuring that expenditures are within the allocated budget and identifying areas for cost savings. Site Level Procurement: assisting the Data Centre Manager(s) with handling the procurement of goods and services at the site level, including managing costs, managing supplier relationships, and ensuring timely delivery of materials. Capacity management including power, floor space, and assisting with forecasting loadings. Witness Data Centre scenario testing, track and log issues with any lessons learned. Consistent monitoring of site efficiencies, overall reduction in PUE and power costs. Managing the internal cabling (and external carrier fibres brought into the building) to a high standard and recording cabling updates. Delivering customer projects and extra works on time and within budget. Assisting in management of equipment lifecycle including budgeting, technical feasibility, critical spares, operational risk reduction and improvement planning. Site Availability: Maintaining zero customer down time including any breaches to contractual SLA's and KPI's. Working closely with the Service Management Centre on ticket updates, change control, customer installation schedules, handovers and customer communications. Assist with managing and escalating any potential customer affecting issues. Campus Consistency: Ongoing support of the Data Centre alignment and consistency throughout the VIRTUS portfolio. Third Party Monitoring: Ensuring all staff, customers and contractors' adherence to site policies and operational processes. Responsibility for ensuring the day to day performance management of 3 rd party maintenance contractors / suppliers, ensuring work is completed to a high standard. Planned Preventative Maintenance: Validating all PPM's are completed on time, managing any faults or advisories that have been reported are logged and tracked through to completion. Support in tracking all KPI's that support the maintenance "fee at risk". Reporting: Assisting with monthly reporting on customer power usage, PUE, capacity, NRR trackers, board packs, business rates and ensuring all information is correct and delivered on time. Quality updates for the daily call and attendance at weekly/monthly service review, maintenance and construction meetings. General Responsibilities: Working closely with all VIRTUS key stakeholders, be able to focus on the wider group. Ensure the provision of a safe and healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required. Ensure the Data Centre is always clean and tidy, and visually kept to a high standard. Any other reasonable requests made by your line manager. Person Specification Experience: Essential: Experience in similar FM/contract support role. Experience of managing in a live operational business-critical environment. Managing 3 rd party suppliers and FM team to deliver against stringent SLA's. Experience with business continuity, risk management, incident management and change control. Desirable: Experience of working within a data centre management organisation. Experience of BMS, PMS, and CMMS systems. Experience of producing and amending AutoCAD drawings to a good standard. Knowledge: Essential: Good understanding of Health & Safety, ISO standards, and compliance. Customer ticket logging CAFM systems. Good working knowledge of Word and Excel and Power Point essential. Skills: Essential: Experienced team player, flexible and adaptable. Takes personal ownership and accountability for actions. A passion for ensuring outstanding customer service is achieved. Tenacious and assertive where necessary, effective under pressure. Attention to detail with high personal standards and the desire to complete tasks on time. Ability to work efficiently, timely and cost effectively under continually changing demands and requirements. Pro-active attitude and commitment to ensuring issues are successfully concluded. Good communication and interpersonal skills (written and spoken). The successful applicant must be willing to undergo a BS7858 screening process. Remuneration package and benefits: Private healthcare Pension contribution scheme Eye and dental care benefit Discretionary bonus Income Protection Life Assurance Cycle to work scheme Annual travel card loan Tech Scheme Electric car scheme Workplace extras - Byond card and Extras discount Mortgage advice Holiday buy and sell scheme Bank holiday flexibility Volunteering day x 1 Birthday leave x 1 VIRTUS is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment. We reserve the right to close this post for applications should sufficient applications be received. Search Firm Representatives Please Read Carefully VIRTUS Data Centres does not accept unsolicited support from search firms for employment openings. CVs/resumes submitted by search firms to any VIRTUS employee without an active, written search agreement for a specified role will become the property of VIRTUS. No fees will be paid for candidates hired from agency submissions made without such an agreement. Existing agency partnerships must adhere to position-specific terms outlined in their agreements. Please refrain from calling or emailing regarding this matter
Jul 01, 2025
Full time
About VIRTUS VIRTUS Data Centres is the UK's fastest-growing data centre provider. We own, design, build, and operate some of the most energy-efficient, flexible, and secure data centres in Europe. In 2023, we announced our expansion into continental Europe, starting with Berlin and growing across the region. At VIRTUS, we aim to be a positive force in the fourth industrial revolution-delivering innovative solutions while staying rooted in our values: integrity, curiosity, commitment, and teamwork. Job Summary Reporting to Data Centre Manager, the Assistant Data Centre Manager is responsible for the joint day-to-day management of the site. The scope includes Data Centre management, customer implementations, operational continuity, reporting and billing along with the management of 3 rd party contractors. Main Duties The role includes but is not limited to the following: - Technical Resource: Supporting the Data Centre Manager(s) in the day-to-day operations and customer requirements. Managing new customer requirements, site tours, drawings, pricing and implementations. Operations Financial Budgeting: assisting the Data Centre Manager(s) with management of the operational and capital expenditure budgets for the data centre, ensuring that expenditures are within the allocated budget and identifying areas for cost savings. Site Level Procurement: assisting the Data Centre Manager(s) with handling the procurement of goods and services at the site level, including managing costs, managing supplier relationships, and ensuring timely delivery of materials. Capacity management including power, floor space, and assisting with forecasting loadings. Witness Data Centre scenario testing, track and log issues with any lessons learned. Consistent monitoring of site efficiencies, overall reduction in PUE and power costs. Managing the internal cabling (and external carrier fibres brought into the building) to a high standard and recording cabling updates. Delivering customer projects and extra works on time and within budget. Assisting in management of equipment lifecycle including budgeting, technical feasibility, critical spares, operational risk reduction and improvement planning. Site Availability: Maintaining zero customer down time including any breaches to contractual SLA's and KPI's. Working closely with the Service Management Centre on ticket updates, change control, customer installation schedules, handovers and customer communications. Assist with managing and escalating any potential customer affecting issues. Campus Consistency: Ongoing support of the Data Centre alignment and consistency throughout the VIRTUS portfolio. Third Party Monitoring: Ensuring all staff, customers and contractors' adherence to site policies and operational processes. Responsibility for ensuring the day to day performance management of 3 rd party maintenance contractors / suppliers, ensuring work is completed to a high standard. Planned Preventative Maintenance: Validating all PPM's are completed on time, managing any faults or advisories that have been reported are logged and tracked through to completion. Support in tracking all KPI's that support the maintenance "fee at risk". Reporting: Assisting with monthly reporting on customer power usage, PUE, capacity, NRR trackers, board packs, business rates and ensuring all information is correct and delivered on time. Quality updates for the daily call and attendance at weekly/monthly service review, maintenance and construction meetings. General Responsibilities: Working closely with all VIRTUS key stakeholders, be able to focus on the wider group. Ensure the provision of a safe and healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required. Ensure the Data Centre is always clean and tidy, and visually kept to a high standard. Any other reasonable requests made by your line manager. Person Specification Experience: Essential: Experience in similar FM/contract support role. Experience of managing in a live operational business-critical environment. Managing 3 rd party suppliers and FM team to deliver against stringent SLA's. Experience with business continuity, risk management, incident management and change control. Desirable: Experience of working within a data centre management organisation. Experience of BMS, PMS, and CMMS systems. Experience of producing and amending AutoCAD drawings to a good standard. Knowledge: Essential: Good understanding of Health & Safety, ISO standards, and compliance. Customer ticket logging CAFM systems. Good working knowledge of Word and Excel and Power Point essential. Skills: Essential: Experienced team player, flexible and adaptable. Takes personal ownership and accountability for actions. A passion for ensuring outstanding customer service is achieved. Tenacious and assertive where necessary, effective under pressure. Attention to detail with high personal standards and the desire to complete tasks on time. Ability to work efficiently, timely and cost effectively under continually changing demands and requirements. Pro-active attitude and commitment to ensuring issues are successfully concluded. Good communication and interpersonal skills (written and spoken). The successful applicant must be willing to undergo a BS7858 screening process. Remuneration package and benefits: Private healthcare Pension contribution scheme Eye and dental care benefit Discretionary bonus Income Protection Life Assurance Cycle to work scheme Annual travel card loan Tech Scheme Electric car scheme Workplace extras - Byond card and Extras discount Mortgage advice Holiday buy and sell scheme Bank holiday flexibility Volunteering day x 1 Birthday leave x 1 VIRTUS is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment. We reserve the right to close this post for applications should sufficient applications be received. Search Firm Representatives Please Read Carefully VIRTUS Data Centres does not accept unsolicited support from search firms for employment openings. CVs/resumes submitted by search firms to any VIRTUS employee without an active, written search agreement for a specified role will become the property of VIRTUS. No fees will be paid for candidates hired from agency submissions made without such an agreement. Existing agency partnerships must adhere to position-specific terms outlined in their agreements. Please refrain from calling or emailing regarding this matter
Sr. Consultant, Customer Experience, Tech & Industry The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: 1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating with stakeholders to gather requirements and propose effective migration strategies 4. Acting as a trusted advisor to customers on industry trends and emerging technologies 5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences - AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there nothing we can't achieve in the cloud. - Bachelor's degree required - 10+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Avaya, Cisco, Genesys, Verint, NICE, Salesforce, etc. - Hands-on technical practitioner and individual contributor - Hands-on experience working on the design, development and deployment of contact center solutions at scale - Computer Science, Information Systems, or Engineering background preferred; Master's degree desired - 10+ years of experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment, particularly building application integration capabilities for CRM/ WFM platforms - Professional Services or Consulting experience in highly-visible customer-facing roles - Familiarity with Amazon Connect capabilities, benefits, and required deployment skills - Visible IT Industry thought leadership on relevant topics related to enterprise IT call centers and infrastructure. - Enterprise call center / telecomm implementation and operations experience - Experience implementing and optimizing AI-powered customer service solutions - Experience with AI/ML technologies in contact center applications, including Natural Language Understanding (NLU), Natural Language Processing (NLP), prompt engineering, large language model implementation, chatbot development and optimization, and AI/ML model training and fine-tuning - Serverless development experience including complex integrations with Amazon Lex, Lambda, Kinesis, Dynamo DB, Bedrock and 3rd party AI services - Software Development / DevOps experience with integrating contact center platforms, CRMs, and WFMs - Use of AWS services in distributed environments with Microsoft, IBM, Citrix, VMware, Oracle, HP, etc. - Strong verbal and written communication skills, with the ability to work effectively across internal and external organizations - Responsibility for designing, implementing and operating contact centers or telecommunication infrastructures within an enterprise environment - AWS Certified Machine Learning Engineer - Associate, AWS Certified Machine Learning - Specialty and/or AWS Certified AI Practitioner Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jul 01, 2025
Full time
Sr. Consultant, Customer Experience, Tech & Industry The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: 1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating with stakeholders to gather requirements and propose effective migration strategies 4. Acting as a trusted advisor to customers on industry trends and emerging technologies 5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences - AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there nothing we can't achieve in the cloud. - Bachelor's degree required - 10+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Avaya, Cisco, Genesys, Verint, NICE, Salesforce, etc. - Hands-on technical practitioner and individual contributor - Hands-on experience working on the design, development and deployment of contact center solutions at scale - Computer Science, Information Systems, or Engineering background preferred; Master's degree desired - 10+ years of experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment, particularly building application integration capabilities for CRM/ WFM platforms - Professional Services or Consulting experience in highly-visible customer-facing roles - Familiarity with Amazon Connect capabilities, benefits, and required deployment skills - Visible IT Industry thought leadership on relevant topics related to enterprise IT call centers and infrastructure. - Enterprise call center / telecomm implementation and operations experience - Experience implementing and optimizing AI-powered customer service solutions - Experience with AI/ML technologies in contact center applications, including Natural Language Understanding (NLU), Natural Language Processing (NLP), prompt engineering, large language model implementation, chatbot development and optimization, and AI/ML model training and fine-tuning - Serverless development experience including complex integrations with Amazon Lex, Lambda, Kinesis, Dynamo DB, Bedrock and 3rd party AI services - Software Development / DevOps experience with integrating contact center platforms, CRMs, and WFMs - Use of AWS services in distributed environments with Microsoft, IBM, Citrix, VMware, Oracle, HP, etc. - Strong verbal and written communication skills, with the ability to work effectively across internal and external organizations - Responsibility for designing, implementing and operating contact centers or telecommunication infrastructures within an enterprise environment - AWS Certified Machine Learning Engineer - Associate, AWS Certified Machine Learning - Specialty and/or AWS Certified AI Practitioner Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base - to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. As a Field Account Executive, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. Location: Paisley & Surrounding Area field-based & home-based. These are some of the key ingredients to the role: Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships. Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies. What will you bring to the table? Experience in a B2B sales or account management role A desire to take ownership of ambitious targets Strong presentation and communication skills A passion for learning and self-improvement Sharp attention to detail and the ability to handle multiple tasks effectively A keen interest in food and the world of restaurants An exceptional work ethic and the desire to make a difference Full clean UK driving licence Benefits: Flex Your Time! Choose flexible hours & schedule that fit your life Team Spirit! Join a collaborative team culture where your voice matters Grow With Us! Enjoy a clear career path & exciting growth opportunities Drive in Style! Cruise around in a branded Just Eat Takeaway car Tasty Perks! Get an £81 monthly takeaway spend allowance More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!) Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We Care! Full sick pay, volunteering leave & well-being support programs Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Level Up! Access to world-class training resources to fuel your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Jul 01, 2025
Full time
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base - to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. As a Field Account Executive, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. Location: Paisley & Surrounding Area field-based & home-based. These are some of the key ingredients to the role: Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships. Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies. What will you bring to the table? Experience in a B2B sales or account management role A desire to take ownership of ambitious targets Strong presentation and communication skills A passion for learning and self-improvement Sharp attention to detail and the ability to handle multiple tasks effectively A keen interest in food and the world of restaurants An exceptional work ethic and the desire to make a difference Full clean UK driving licence Benefits: Flex Your Time! Choose flexible hours & schedule that fit your life Team Spirit! Join a collaborative team culture where your voice matters Grow With Us! Enjoy a clear career path & exciting growth opportunities Drive in Style! Cruise around in a branded Just Eat Takeaway car Tasty Perks! Get an £81 monthly takeaway spend allowance More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!) Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We Care! Full sick pay, volunteering leave & well-being support programs Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Level Up! Access to world-class training resources to fuel your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Job Title: Account Manager Location: Fully Remote Salary : £38,000 - £45,000 per annum based upon experience plus commission and comprehensive benefits Job Type: Permanent, Full-Time We are looking for a dynamic and relationship-driven Account Manager to grow and support our network of accredited education and training providers across the UK. This is a pivotal, customer-facing role responsible for managing an assigned portfolio of 20 existing customers, including universities and learning providers, while also driving new business development. You will be given a portfolio of 20 existing clients and will be expected to grow and deepen these relationships by becoming a critical business partner going above and beyond to deliver outstanding service and unlock new opportunities for collaboration. At the same time, you will focus on identifying and securing new customers to expand our network and impact. In this role, you will manage and nurture relationships with education and training providers, promote and sell Tech Industry Gold accreditation, and support growth into new areas such as bootcamps and CPD opportunities. You will also contribute to the development and delivery of our wider customer engagement strategy, ensuring we remain responsive, innovative, and impactful in everything we do. The successful candidate will be passionate about education and skills development, commercially savvy, and relationship-oriented. Strong communication skills and a proactive, service-first approach are essential. You will work closely with all members of the team including the CEO and play a key role in helping shape the future of the tech skills ecosystem in the UK. This company is a not-for-profit organisation which brings together employers and educators to develop the digital talent industry needs. Our work includes the accreditation of training which meets industry priority needs, delivering innovative support services for learning providers, and issuing digital credentials (online badges) confirming the skills of those successfully completing accredited programmes. Key Responsibilities: Establish and nurture trusted relationships with educational institutions and training providers, promoting Tech Industry Gold accreditation across various programmes Manage a personal portfolio of approximately 20 providers, ensuring satisfaction, engagement, and support through onboarding, accreditation, and renewals Identify and pursue new business opportunities in growth areas such as bootcamps and CPD programmes while upselling and cross-selling to existing partners Serve as a trusted advisor by aligning our company's offerings with partners' strategic objectives and representing us at events across the UK Collaborate with internal teams to meet partner needs effectively, maintain CRM records, and support impact reporting and metrics Skills, Knowledge and Expertise: Essential Knowledge and Experience: To be successful in this role, candidates should demonstrate the following experience: Proven experience in account management, client success, or business development, with success in client retention and revenue growth Demonstrated ability to develop new business through prospecting, pitching, and deal closure Familiarity with the education and training sector, plus collaboration with internal teams to deliver client solutions Proficiency in CRM systems, digital tools, and excellent communication skills for proposals and stakeholder engagement Desired Knowledge and Experience: Existing relationships within the UK higher education or vocational training sectors, particularly with universities, colleges, or independent training providers Previous experience working with or promoting education accreditations, frameworks, or quality assurance schemes Experience in launching or scaling new products or services in the education or skills development space Familiarity with government-funded skills programmes such as bootcamps, apprenticeships, or CPD initiatives Additional Information: This is a full-time role and home based. You can be based anywhere in the UK, with occasional travel across the UK. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. The salary range for this role is £38,000 - £45,000 per annum based upon experience plus commission and comprehensive benefits. To apply for this role, please click below on the 'Apply Now' button. Candidates with experience of: Business Development Manager, Account Executive, BDM, Senior Business Development, B2B, Account Executive, Sales Account Manager, Account Manager, Senior Account Manager, New Business Sales Executive, Key Account Manager, Sales Team Leader may also be considered for this role.
Jul 01, 2025
Full time
Job Title: Account Manager Location: Fully Remote Salary : £38,000 - £45,000 per annum based upon experience plus commission and comprehensive benefits Job Type: Permanent, Full-Time We are looking for a dynamic and relationship-driven Account Manager to grow and support our network of accredited education and training providers across the UK. This is a pivotal, customer-facing role responsible for managing an assigned portfolio of 20 existing customers, including universities and learning providers, while also driving new business development. You will be given a portfolio of 20 existing clients and will be expected to grow and deepen these relationships by becoming a critical business partner going above and beyond to deliver outstanding service and unlock new opportunities for collaboration. At the same time, you will focus on identifying and securing new customers to expand our network and impact. In this role, you will manage and nurture relationships with education and training providers, promote and sell Tech Industry Gold accreditation, and support growth into new areas such as bootcamps and CPD opportunities. You will also contribute to the development and delivery of our wider customer engagement strategy, ensuring we remain responsive, innovative, and impactful in everything we do. The successful candidate will be passionate about education and skills development, commercially savvy, and relationship-oriented. Strong communication skills and a proactive, service-first approach are essential. You will work closely with all members of the team including the CEO and play a key role in helping shape the future of the tech skills ecosystem in the UK. This company is a not-for-profit organisation which brings together employers and educators to develop the digital talent industry needs. Our work includes the accreditation of training which meets industry priority needs, delivering innovative support services for learning providers, and issuing digital credentials (online badges) confirming the skills of those successfully completing accredited programmes. Key Responsibilities: Establish and nurture trusted relationships with educational institutions and training providers, promoting Tech Industry Gold accreditation across various programmes Manage a personal portfolio of approximately 20 providers, ensuring satisfaction, engagement, and support through onboarding, accreditation, and renewals Identify and pursue new business opportunities in growth areas such as bootcamps and CPD programmes while upselling and cross-selling to existing partners Serve as a trusted advisor by aligning our company's offerings with partners' strategic objectives and representing us at events across the UK Collaborate with internal teams to meet partner needs effectively, maintain CRM records, and support impact reporting and metrics Skills, Knowledge and Expertise: Essential Knowledge and Experience: To be successful in this role, candidates should demonstrate the following experience: Proven experience in account management, client success, or business development, with success in client retention and revenue growth Demonstrated ability to develop new business through prospecting, pitching, and deal closure Familiarity with the education and training sector, plus collaboration with internal teams to deliver client solutions Proficiency in CRM systems, digital tools, and excellent communication skills for proposals and stakeholder engagement Desired Knowledge and Experience: Existing relationships within the UK higher education or vocational training sectors, particularly with universities, colleges, or independent training providers Previous experience working with or promoting education accreditations, frameworks, or quality assurance schemes Experience in launching or scaling new products or services in the education or skills development space Familiarity with government-funded skills programmes such as bootcamps, apprenticeships, or CPD initiatives Additional Information: This is a full-time role and home based. You can be based anywhere in the UK, with occasional travel across the UK. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. The salary range for this role is £38,000 - £45,000 per annum based upon experience plus commission and comprehensive benefits. To apply for this role, please click below on the 'Apply Now' button. Candidates with experience of: Business Development Manager, Account Executive, BDM, Senior Business Development, B2B, Account Executive, Sales Account Manager, Account Manager, Senior Account Manager, New Business Sales Executive, Key Account Manager, Sales Team Leader may also be considered for this role.
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: The Strategic Accounts team has successfully grown over the past 18 months to become a vital component of our strategic objectives within the UK. In the last few years, the food delivery industry has experienced unprecedented growth and transformation, and Just Eat has evolved at pace to meet redefined parameters, customer purchase behaviours and new industry players. We are looking for a superstar Strategic Account Executive to help us lead the charge in this dynamic and ever evolving space. These are some of the key ingredients to the role: Own the commercial strategy and drive significant growth for a portfolio of high-value QSR brand partners, directly impacting orders, revenue, and market share. Play a pivotal role in supporting one of Just Eat's largest accounts, contributing to high-level commercial planning and executing complex, impactful initiatives. Transform complex data into compelling narratives, identifying opportunities and diagnosing challenges to drive informed strategic decisions. Prepare and lead impactful Quarterly Business Reviews (QBRs) and strategic sessions, translating insights into actionable recommendations and securing buy-in from senior stakeholders. Design and implement innovative marketing campaigns and optimise operational efficiencies, fostering a seamless experience for partners and customers. Forge deep, trust-based relationships with key decision-makers, acting as a trusted advisor and influencing partner strategies Serve as the central point of contact, championing partner needs internally and driving seamless execution of joint initiatives across all Just Eat teams. What will you bring to the table? Proven experience in key account management, business development. Strong analytical skills with the ability to dissect complex data, draw insightful conclusions, and translate findings into actionable strategies. Expertise in negotiating complex commercial terms, securing significant investments, and influencing senior stakeholders to achieve mutual business objectives. Excellent relationship management skills, influencing partners for mutual growth. Strong understanding of operational levers, coupled with excellent project management skills to prioritise and manage multiple initiatives effectively. A proactive, self-starter mindset with a track record of delivering results. A genuine enthusiasm for the food and hospitality industry, combined with an interest in technology and its role in driving commercial success. Benefits Team Vibes! Thrive in a collaborative culture where your ideas matter Career Growth! A clear path & exciting opportunities to level up your future Tasty Perk! Enjoy an £81 monthly takeaway spend allowance - treat yourself! More Time Off! 25 days holiday + birthday leave & bank holidays (Buy/sell up to 5 extra days!) Loyalty Pays! Get bonus holidays or cash rewards after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Premium Benefits! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We've Got You! Full sick pay, volunteering leave & well-being support programs Perks Galore! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Keep Learning! Access world-class training resources to power your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colorful selves to work every day. What else are we delivering? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Jul 01, 2025
Full time
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: The Strategic Accounts team has successfully grown over the past 18 months to become a vital component of our strategic objectives within the UK. In the last few years, the food delivery industry has experienced unprecedented growth and transformation, and Just Eat has evolved at pace to meet redefined parameters, customer purchase behaviours and new industry players. We are looking for a superstar Strategic Account Executive to help us lead the charge in this dynamic and ever evolving space. These are some of the key ingredients to the role: Own the commercial strategy and drive significant growth for a portfolio of high-value QSR brand partners, directly impacting orders, revenue, and market share. Play a pivotal role in supporting one of Just Eat's largest accounts, contributing to high-level commercial planning and executing complex, impactful initiatives. Transform complex data into compelling narratives, identifying opportunities and diagnosing challenges to drive informed strategic decisions. Prepare and lead impactful Quarterly Business Reviews (QBRs) and strategic sessions, translating insights into actionable recommendations and securing buy-in from senior stakeholders. Design and implement innovative marketing campaigns and optimise operational efficiencies, fostering a seamless experience for partners and customers. Forge deep, trust-based relationships with key decision-makers, acting as a trusted advisor and influencing partner strategies Serve as the central point of contact, championing partner needs internally and driving seamless execution of joint initiatives across all Just Eat teams. What will you bring to the table? Proven experience in key account management, business development. Strong analytical skills with the ability to dissect complex data, draw insightful conclusions, and translate findings into actionable strategies. Expertise in negotiating complex commercial terms, securing significant investments, and influencing senior stakeholders to achieve mutual business objectives. Excellent relationship management skills, influencing partners for mutual growth. Strong understanding of operational levers, coupled with excellent project management skills to prioritise and manage multiple initiatives effectively. A proactive, self-starter mindset with a track record of delivering results. A genuine enthusiasm for the food and hospitality industry, combined with an interest in technology and its role in driving commercial success. Benefits Team Vibes! Thrive in a collaborative culture where your ideas matter Career Growth! A clear path & exciting opportunities to level up your future Tasty Perk! Enjoy an £81 monthly takeaway spend allowance - treat yourself! More Time Off! 25 days holiday + birthday leave & bank holidays (Buy/sell up to 5 extra days!) Loyalty Pays! Get bonus holidays or cash rewards after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Premium Benefits! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We've Got You! Full sick pay, volunteering leave & well-being support programs Perks Galore! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Keep Learning! Access world-class training resources to power your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colorful selves to work every day. What else are we delivering? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
