Our client is a global market leader within electrical products for Commercial, Residential and Industrial Buildings, the range is huge and includes Commercial Distribution, Lighting Connection & Controls, Wiring Accessories and Building Automation. Your role is working purely on the Commercial Distribution board range of products. This is a Field/Home based role covering London inside the M25, your customer base is very loyal and is a mix of M&E Consultants and M&E Contractors, if you have sold to Specifiers/M&E Consultants and/or M&E Contractors and have field sales experience within the Electrical or Mechanical sector and would like to know more then read on The Role: Selling the company's manufactured range Commercial Distribution Boards. Projects are typically Multi Residential Buildings, The Education Sector, Schools, Universities, Student Accommodation, Office Buildings, Industrial Sites and some Office Fit Out Businesses. You are field/home based covering London inside the M25 The customer base is huge and will be split between M&E Consultants (big and small) and Mechanical & Electrical Contractors (again both big and small). You will be getting the product specified and then following through to the contractor With a hugely successful area you will walking into a very busy market and customer base. On patch you have over around 75 regular spending accounts Fantastic name in the market and customers want to deal with you. Internal telesales support team Leads provided Brilliant Database Realistic year 1 targets Excellent product training, great support from your line Manager Long term career prospects The Company: Genuine market leader Known for the best quality products Offices worldwide Multi Billion Euro turn over Great staff retention The Person: Ideally have specification experience related to the Electrical sector (our client will also consider Mechanical Sales experience as long as you have Specification experience). Must have great access to London Has sold to/dealt with M&E Consultants and M&E Contractors An excellent relationship builder and not afraid of opening new doors when required Looking for a long term career opportunity Must have field sales experience The Package: Up to £60k basic salary (dependant on experience) OTE £70-75k paid annually Hybrid type company car Fuel paid 25 days holiday Mobile Lap Top Health Scheme Pension All out of pocket expenses covered If you would like to find out more then get in touch as soon as possible on (phone number removed) or email in your CV to (url removed)
Jul 17, 2025
Full time
Our client is a global market leader within electrical products for Commercial, Residential and Industrial Buildings, the range is huge and includes Commercial Distribution, Lighting Connection & Controls, Wiring Accessories and Building Automation. Your role is working purely on the Commercial Distribution board range of products. This is a Field/Home based role covering London inside the M25, your customer base is very loyal and is a mix of M&E Consultants and M&E Contractors, if you have sold to Specifiers/M&E Consultants and/or M&E Contractors and have field sales experience within the Electrical or Mechanical sector and would like to know more then read on The Role: Selling the company's manufactured range Commercial Distribution Boards. Projects are typically Multi Residential Buildings, The Education Sector, Schools, Universities, Student Accommodation, Office Buildings, Industrial Sites and some Office Fit Out Businesses. You are field/home based covering London inside the M25 The customer base is huge and will be split between M&E Consultants (big and small) and Mechanical & Electrical Contractors (again both big and small). You will be getting the product specified and then following through to the contractor With a hugely successful area you will walking into a very busy market and customer base. On patch you have over around 75 regular spending accounts Fantastic name in the market and customers want to deal with you. Internal telesales support team Leads provided Brilliant Database Realistic year 1 targets Excellent product training, great support from your line Manager Long term career prospects The Company: Genuine market leader Known for the best quality products Offices worldwide Multi Billion Euro turn over Great staff retention The Person: Ideally have specification experience related to the Electrical sector (our client will also consider Mechanical Sales experience as long as you have Specification experience). Must have great access to London Has sold to/dealt with M&E Consultants and M&E Contractors An excellent relationship builder and not afraid of opening new doors when required Looking for a long term career opportunity Must have field sales experience The Package: Up to £60k basic salary (dependant on experience) OTE £70-75k paid annually Hybrid type company car Fuel paid 25 days holiday Mobile Lap Top Health Scheme Pension All out of pocket expenses covered If you would like to find out more then get in touch as soon as possible on (phone number removed) or email in your CV to (url removed)
Salary £30,000 rising to £32,000 after six months Location London Details There are more than 650 Kumon study centres across the country, and each franchisee is promised a dedicated Area Manager to provide the support and guidance needed to succeed. We are looking for an Area Manager to develop the study centres proactively and effectively within London Central , enabling them to meet retention and growth targets. You will maintain a consistent study centre visit schedule and manage diverse operations from a distance. You should have a strategic mindset and the conviction to lead by example, modeling what good looks like to others. The goal is to ensure that each franchisee meets and exceeds expectations by fully understanding and aligning with the franchise agreement. Ideally, you will have extensive business, sales, and leadership experience. You will be expected to: Act as coach, mentor, confidante, and critical friend to franchisees Continuously monitor core practices for compliance Drive student enrolment and retention Advise franchisees on marketing and promoting their centre Network with the aim to recruit franchise candidates Successful area managers typically possess: Business, marketing, and sales acumen Adaptable communication styles Accounting and arithmetic skills Experience in setting goals and targets The ability to interpret data & analytics A solid grasp of leadership and management At Kumon, we believe that people are everything. Our staff come from diverse backgrounds but share a passion for education. Regardless of your sector, you will be trained in the Kumon Method of Learning before entering the field. Induction is supported by a comprehensive Learning & Development plan. This is a strategic role directly tied to the business's goals and objectives. If you are not degree-educated, you must demonstrate substantial business experience and a proven track record. It is essential that you hold a full UK Drivers Licence and have the Right to Work in the UK. Recruitment process: Stage 1 - Telephone meeting with Recruitment Coordinator Stage 2 - Orientation meeting, including proficiency tests in Maths, English, and Aptitude Stage 3 - Presentation to a panel, followed by a competency-based interview Benefits include 20 days holiday per year (increasing with service), 8 Bank Holidays, annual salary reviews, extensive training opportunities, free Kumon tuition for your children, retail discounts, a company pension, private medical insurance, free eye tests, life assurance, enhanced maternity and paternity pay, and a Cycle To Work Scheme. Fill out your details to be sent to our recruitment team.
Jul 17, 2025
Full time
Salary £30,000 rising to £32,000 after six months Location London Details There are more than 650 Kumon study centres across the country, and each franchisee is promised a dedicated Area Manager to provide the support and guidance needed to succeed. We are looking for an Area Manager to develop the study centres proactively and effectively within London Central , enabling them to meet retention and growth targets. You will maintain a consistent study centre visit schedule and manage diverse operations from a distance. You should have a strategic mindset and the conviction to lead by example, modeling what good looks like to others. The goal is to ensure that each franchisee meets and exceeds expectations by fully understanding and aligning with the franchise agreement. Ideally, you will have extensive business, sales, and leadership experience. You will be expected to: Act as coach, mentor, confidante, and critical friend to franchisees Continuously monitor core practices for compliance Drive student enrolment and retention Advise franchisees on marketing and promoting their centre Network with the aim to recruit franchise candidates Successful area managers typically possess: Business, marketing, and sales acumen Adaptable communication styles Accounting and arithmetic skills Experience in setting goals and targets The ability to interpret data & analytics A solid grasp of leadership and management At Kumon, we believe that people are everything. Our staff come from diverse backgrounds but share a passion for education. Regardless of your sector, you will be trained in the Kumon Method of Learning before entering the field. Induction is supported by a comprehensive Learning & Development plan. This is a strategic role directly tied to the business's goals and objectives. If you are not degree-educated, you must demonstrate substantial business experience and a proven track record. It is essential that you hold a full UK Drivers Licence and have the Right to Work in the UK. Recruitment process: Stage 1 - Telephone meeting with Recruitment Coordinator Stage 2 - Orientation meeting, including proficiency tests in Maths, English, and Aptitude Stage 3 - Presentation to a panel, followed by a competency-based interview Benefits include 20 days holiday per year (increasing with service), 8 Bank Holidays, annual salary reviews, extensive training opportunities, free Kumon tuition for your children, retail discounts, a company pension, private medical insurance, free eye tests, life assurance, enhanced maternity and paternity pay, and a Cycle To Work Scheme. Fill out your details to be sent to our recruitment team.
Student Business Development manager Student foundation Location: Home working/ field based in the East Midlands and Sheffield Hours: 35 hours per week Contract Type: Permanent Salary: Competitive + Benefits Job Purpose To recruit and retain members within an assigned territory, focusing on Universities and secondary care at the Foundation Level. Key Responsibilities • Organise and lead events, meetings, and initiatives to communicate the benefits of MDU membership to current and prospective members, using agreed marketing messages. • Maintain accurate and timely records of member contacts to keep the wider MDU team informed of member activities and engagement. • Meet or exceed predetermined recruitment and retention targets. • Develop and nurture strong relationships with students, Foundation Year 1 & 2 doctors, lecturers, and Faculty staff, ensuring service standards align with member needs and recruitment goals. • Undertake other duties within the scope of the role as required by the MDU. Qualifications & Experience • Some proven sales experience, ideally including budget management. • Strong customer service skills with a demonstrated understanding of delivering high-quality service. • Experience working towards and achieving set targets. • Skilled in delivering presentations confidently to varied audiences. • Knowledge of the medical and dental student sectors, as well as secondary healthcare at the foundation level, with an awareness of the evolving marketplace. You may also have experience in the following: Membership Sales, Member Relations Manager, Community Engagement Coordinator, Membership Experience Director, Engagement and Retention Specialist, Member Outreach Manager, Membership Growth Strategist, Community Relationship Manager, Member Involvement Lead, Engagement Programs Manager, Member Experience Advocate, Subscriber Engagement Coordinator etc REF-(Apply online only)
Jul 17, 2025
Full time
Student Business Development manager Student foundation Location: Home working/ field based in the East Midlands and Sheffield Hours: 35 hours per week Contract Type: Permanent Salary: Competitive + Benefits Job Purpose To recruit and retain members within an assigned territory, focusing on Universities and secondary care at the Foundation Level. Key Responsibilities • Organise and lead events, meetings, and initiatives to communicate the benefits of MDU membership to current and prospective members, using agreed marketing messages. • Maintain accurate and timely records of member contacts to keep the wider MDU team informed of member activities and engagement. • Meet or exceed predetermined recruitment and retention targets. • Develop and nurture strong relationships with students, Foundation Year 1 & 2 doctors, lecturers, and Faculty staff, ensuring service standards align with member needs and recruitment goals. • Undertake other duties within the scope of the role as required by the MDU. Qualifications & Experience • Some proven sales experience, ideally including budget management. • Strong customer service skills with a demonstrated understanding of delivering high-quality service. • Experience working towards and achieving set targets. • Skilled in delivering presentations confidently to varied audiences. • Knowledge of the medical and dental student sectors, as well as secondary healthcare at the foundation level, with an awareness of the evolving marketplace. You may also have experience in the following: Membership Sales, Member Relations Manager, Community Engagement Coordinator, Membership Experience Director, Engagement and Retention Specialist, Member Outreach Manager, Membership Growth Strategist, Community Relationship Manager, Member Involvement Lead, Engagement Programs Manager, Member Experience Advocate, Subscriber Engagement Coordinator etc REF-(Apply online only)
VitalSource , is hiring a (n) Customer Success Manager to contribute to our Customer Success team located in Milton Keynes, United Kingdom . This is a hybrid role, primarily remote with occasional in-office collaboration. The position includes up to 20% travel, mainly for customer meetings, events, and other business-related activities as needed. Join our Customer Success team at VitalSource, where you'll be the key point of contact and trusted advisor for our valued customers. In this role, you'll drive customer satisfaction, retention, and growth by understanding their goals and helping them realize the full value of our solutions. We're looking for a Customer Success Manager who thrives in building strong relationships, delivering exceptional support, and ensuring successful onboarding and engagement. If you're passionate about driving customer success and maximizing long-term value, we'd love to hear from you. Key Responsibilities: Customer Relationship Management: Build and maintain strong relationships across your accounts, understand stakeholder goals, and act as the customer's advocate within VitalSource. Customer Enablement & Engagement: Proactively engage customers, deliver training, and drive adoption of VST tools and products to ensure they realise value and return on investment. Strategic Account Oversight: Document customer organisational structures, manage expectations, champion the VST value proposition, and develop strategies to increase product usage and satisfaction. Implementation & Project Management: Lead onboarding and integration projects, create and manage project plans, coordinate internal resources, and ensure timely delivery across departments. Cross-functional Collaboration: Act as a liaison between customers and internal teams (Product, Support, Inventory, Integrations, Sales, Legal, etc.), advocating for customer needs and priorities. Financial Health & Growth: Monitor financial trends, protect and grow annual recurring revenue (ARR), manage contract optimisation, and identify opportunities for upselling and cross-selling using tools such as Qlik, Looker, and Metabase . Operational Excellence: Track progress on internal deliverables, maintain detailed documentation in Salesforce, and capture key customer-specific business knowledge. Solution-Oriented Approach: Provide creative solutions to complex business and technical challenges, deliver effective product demonstrations, and support strategies to drive product saturation across your portfolio. Required Qualifications: 3+ years in customer success, account management, or a related field. Prior experience with SaaS solutions and customer success platforms preferred. Strong interpersonal, presentation, and written communication skills. Ability to manage multiple priorities and customer requests effectively. Strong problem-solving capabilities and attention to detail. Comfortable navigating cross-functional environments. Preferred Skills: Proficiency in Salesforce, Qlik, Looker, Metabase , and Microsoft Office Suite. Ability to analyze financial and performance metrics. What We Offer : Hybrid working model: We offer flexible working options, allowing you to split your time between remote work and office-based work, providing you with the best of both worlds. Private Medical: We provide private medical insurance to all our associates to ensure they receive the best possible healthcare. Private Dental: We offer private dental insurance to all associates, helping you to maintain good oral health. Pension: We offer a comprehensive pension scheme to all our associates to help them save for their retirement. Travel Insurance: We provide travel insurance for all associates, the travel policy covers you for both business and leisure travel. Life Insurance: We offer life insurance to all associates to provide financial security for their loved ones in case of any unforeseen circumstances. Group Income Protection: We provide group income protection to all associates, providing them with a financial safety net in case of long-term illness or injury. Wellbeing and Support: Our company cares about the wellbeing of its associates and offers a range of wellbeing and support services, including mental health support, counselling, and employee assistance programmes . Maternity/Paternity Leave: VitalSource believes that the birth of a child is a special event and provides paid Maternity/Paternity leave to new parents. Education Assistance: As our associates are our most valuable asset , we provide Education Assistance for our associates to further their education. Who W e A re: VitalSource Technologies, LLC has powered digital content delivery across the higher education ecosystem for over 30 years. Winner of the 2024 CODiE award for Most Innovative Ed Tech company, VitalSource delivers more than 28 million learning materials globally each year. With unmatched scale, the VitalSource Learning Delivery Network is trusted by thousands of content providers and institutions worldwide to deliver impactful learning experiences, fuel affordable access programs, and drive a learning advantage for every student. Learn more at and follow us on LinkedIn . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EEO/AA Employer/Vet/Disabled We participate in EVerify . EEO Poster in English EEO Poster in Spanish
Jul 17, 2025
Full time
VitalSource , is hiring a (n) Customer Success Manager to contribute to our Customer Success team located in Milton Keynes, United Kingdom . This is a hybrid role, primarily remote with occasional in-office collaboration. The position includes up to 20% travel, mainly for customer meetings, events, and other business-related activities as needed. Join our Customer Success team at VitalSource, where you'll be the key point of contact and trusted advisor for our valued customers. In this role, you'll drive customer satisfaction, retention, and growth by understanding their goals and helping them realize the full value of our solutions. We're looking for a Customer Success Manager who thrives in building strong relationships, delivering exceptional support, and ensuring successful onboarding and engagement. If you're passionate about driving customer success and maximizing long-term value, we'd love to hear from you. Key Responsibilities: Customer Relationship Management: Build and maintain strong relationships across your accounts, understand stakeholder goals, and act as the customer's advocate within VitalSource. Customer Enablement & Engagement: Proactively engage customers, deliver training, and drive adoption of VST tools and products to ensure they realise value and return on investment. Strategic Account Oversight: Document customer organisational structures, manage expectations, champion the VST value proposition, and develop strategies to increase product usage and satisfaction. Implementation & Project Management: Lead onboarding and integration projects, create and manage project plans, coordinate internal resources, and ensure timely delivery across departments. Cross-functional Collaboration: Act as a liaison between customers and internal teams (Product, Support, Inventory, Integrations, Sales, Legal, etc.), advocating for customer needs and priorities. Financial Health & Growth: Monitor financial trends, protect and grow annual recurring revenue (ARR), manage contract optimisation, and identify opportunities for upselling and cross-selling using tools such as Qlik, Looker, and Metabase . Operational Excellence: Track progress on internal deliverables, maintain detailed documentation in Salesforce, and capture key customer-specific business knowledge. Solution-Oriented Approach: Provide creative solutions to complex business and technical challenges, deliver effective product demonstrations, and support strategies to drive product saturation across your portfolio. Required Qualifications: 3+ years in customer success, account management, or a related field. Prior experience with SaaS solutions and customer success platforms preferred. Strong interpersonal, presentation, and written communication skills. Ability to manage multiple priorities and customer requests effectively. Strong problem-solving capabilities and attention to detail. Comfortable navigating cross-functional environments. Preferred Skills: Proficiency in Salesforce, Qlik, Looker, Metabase , and Microsoft Office Suite. Ability to analyze financial and performance metrics. What We Offer : Hybrid working model: We offer flexible working options, allowing you to split your time between remote work and office-based work, providing you with the best of both worlds. Private Medical: We provide private medical insurance to all our associates to ensure they receive the best possible healthcare. Private Dental: We offer private dental insurance to all associates, helping you to maintain good oral health. Pension: We offer a comprehensive pension scheme to all our associates to help them save for their retirement. Travel Insurance: We provide travel insurance for all associates, the travel policy covers you for both business and leisure travel. Life Insurance: We offer life insurance to all associates to provide financial security for their loved ones in case of any unforeseen circumstances. Group Income Protection: We provide group income protection to all associates, providing them with a financial safety net in case of long-term illness or injury. Wellbeing and Support: Our company cares about the wellbeing of its associates and offers a range of wellbeing and support services, including mental health support, counselling, and employee assistance programmes . Maternity/Paternity Leave: VitalSource believes that the birth of a child is a special event and provides paid Maternity/Paternity leave to new parents. Education Assistance: As our associates are our most valuable asset , we provide Education Assistance for our associates to further their education. Who W e A re: VitalSource Technologies, LLC has powered digital content delivery across the higher education ecosystem for over 30 years. Winner of the 2024 CODiE award for Most Innovative Ed Tech company, VitalSource delivers more than 28 million learning materials globally each year. With unmatched scale, the VitalSource Learning Delivery Network is trusted by thousands of content providers and institutions worldwide to deliver impactful learning experiences, fuel affordable access programs, and drive a learning advantage for every student. Learn more at and follow us on LinkedIn . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EEO/AA Employer/Vet/Disabled We participate in EVerify . EEO Poster in English EEO Poster in Spanish
About the role: Please note we don't have a fixed closing date but instead will close the role when we have sufficient applicants to interview so apply soon to not miss out! Post: Lecturer in Business- Bromley Responsible to: Curriculum Manager - IT & Business Hours: 0.9 FTE Salary: Spine Point 27 to 34 The Role An experience d Business Lecturer is required to teach learners at our B romley campus across all the levels of Business Studies qualifications. Ideally y ou will need knowledge o f BTEC /T Level qualifications and have up to date knowledge of the industry The suitable candidate will provide an excellent learning experience to ensure the individual learner gains the appropriate skills in readiness for further study, employment or an apprenticeship. MAIN PURPOSE OF THE JOB: To contribute effectively to the successful learning experiences of students in the College through: Effective teaching that meets or exceeds College standards and results in high levels of student retention and achievement. (including the delivery of digital lessons). Course management as required . About Us The College London South East Colleges (LSEC) is a leading further and higher education provider, with seven campuses across Bexley, Bromley, Greenwich, and Lambeth and c1000 staff. The College delivers a wide range of vocational courses, apprenticeships and degree programmes to over 13,000 students, designed to meet employer and industry needs. Committed to transforming lives through the power of learning, the College plays a vital role in promoting social mobility, creating opportunities for learners of all backgrounds to achieve their potential. With state-of-the-art facilities and strong partnerships with employers and universities, the college equips students with the skills, confidence and opportunities needed for success in their careers and their lives. As part of London & South East Education Group, the College is also the sponsor of London South East Academies Trust . This growing and successful Multi-Academy Trust currently has a network of 13 mainstream, special and alternative provision schools across Bromley, Bexley, Surrey and Lambeth. The Group has also recently launched a charity - the LASER Education Foundation. This organisation supports disadvantaged children and their families across the region, through a wide range of educational programmes and initiatives. With a combined turnover of c£100m, the Group has ambitious growth plans. There has never been a better time to join this exciting organisation - and really make a different to people's lives. Benefits Our benefits package includes annual leave of 43 days (excluding bank holidays) plus a further threedays over the Christmas break. We provide up to two more additional College closure days throughout the year, and also offer leave for volunteering. Excellent pension schemes are offered, including employer contributions (Teachers' Pension Scheme, Local Government Pension Scheme or Nest). Other benefits include: Access to our Employee Assistance Programme Free onsite parking Cycle to work/bike loan scheme Annual season ticket loan Access to the 'Discounts for Teachers' portal Free Wifi access in over 10,000 locations worldwide Eduroam Access to our onsite gym at Bromley, discounts in our in-house restaurants and on our hair and beauty treatments Accreditations As employers, we recognise and embrace our legal and quality-assurance framework responsibilities. We use these frameworks, as well as other accreditations and schemes, to further develop our development and progress of Equity, Diversity and Inclusion. We acknowledge that there is always more that we can learn and use these accreditations to provide us with an external lens and share/gain best-practice information. Equal Opportunities London South East Colleges is fully-committed to being an Equal Opportunities Employer, and creating a diverse and inclusive workspace, free from discrimination and harassment. We welcome and encourage applications from all, regardless of race, nationality, ethnic origin, religion/belief, sex, gender identity, sexual orientation, disability, age, parental status and/or marital/partnership status. As a Disability Confident-Committed employer, we will offer an interview to any applicant that declares they have a disability and meets the minimum job role criteria. If you have accessibility needs and/or require any adjustments for the application and interview process, please email us at In line with KCSIE (Keeping Children Safe in Education) guidance we conduct social media checks for all candidates who are shortlisted for roles in order to ascertain their suitability to work with children and young adults. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an 'Enhanced' DBS (formerly CRB) check, along with a Children's Barred List check if in regulated activity.Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request.
Jul 17, 2025
Full time
About the role: Please note we don't have a fixed closing date but instead will close the role when we have sufficient applicants to interview so apply soon to not miss out! Post: Lecturer in Business- Bromley Responsible to: Curriculum Manager - IT & Business Hours: 0.9 FTE Salary: Spine Point 27 to 34 The Role An experience d Business Lecturer is required to teach learners at our B romley campus across all the levels of Business Studies qualifications. Ideally y ou will need knowledge o f BTEC /T Level qualifications and have up to date knowledge of the industry The suitable candidate will provide an excellent learning experience to ensure the individual learner gains the appropriate skills in readiness for further study, employment or an apprenticeship. MAIN PURPOSE OF THE JOB: To contribute effectively to the successful learning experiences of students in the College through: Effective teaching that meets or exceeds College standards and results in high levels of student retention and achievement. (including the delivery of digital lessons). Course management as required . About Us The College London South East Colleges (LSEC) is a leading further and higher education provider, with seven campuses across Bexley, Bromley, Greenwich, and Lambeth and c1000 staff. The College delivers a wide range of vocational courses, apprenticeships and degree programmes to over 13,000 students, designed to meet employer and industry needs. Committed to transforming lives through the power of learning, the College plays a vital role in promoting social mobility, creating opportunities for learners of all backgrounds to achieve their potential. With state-of-the-art facilities and strong partnerships with employers and universities, the college equips students with the skills, confidence and opportunities needed for success in their careers and their lives. As part of London & South East Education Group, the College is also the sponsor of London South East Academies Trust . This growing and successful Multi-Academy Trust currently has a network of 13 mainstream, special and alternative provision schools across Bromley, Bexley, Surrey and Lambeth. The Group has also recently launched a charity - the LASER Education Foundation. This organisation supports disadvantaged children and their families across the region, through a wide range of educational programmes and initiatives. With a combined turnover of c£100m, the Group has ambitious growth plans. There has never been a better time to join this exciting organisation - and really make a different to people's lives. Benefits Our benefits package includes annual leave of 43 days (excluding bank holidays) plus a further threedays over the Christmas break. We provide up to two more additional College closure days throughout the year, and also offer leave for volunteering. Excellent pension schemes are offered, including employer contributions (Teachers' Pension Scheme, Local Government Pension Scheme or Nest). Other benefits include: Access to our Employee Assistance Programme Free onsite parking Cycle to work/bike loan scheme Annual season ticket loan Access to the 'Discounts for Teachers' portal Free Wifi access in over 10,000 locations worldwide Eduroam Access to our onsite gym at Bromley, discounts in our in-house restaurants and on our hair and beauty treatments Accreditations As employers, we recognise and embrace our legal and quality-assurance framework responsibilities. We use these frameworks, as well as other accreditations and schemes, to further develop our development and progress of Equity, Diversity and Inclusion. We acknowledge that there is always more that we can learn and use these accreditations to provide us with an external lens and share/gain best-practice information. Equal Opportunities London South East Colleges is fully-committed to being an Equal Opportunities Employer, and creating a diverse and inclusive workspace, free from discrimination and harassment. We welcome and encourage applications from all, regardless of race, nationality, ethnic origin, religion/belief, sex, gender identity, sexual orientation, disability, age, parental status and/or marital/partnership status. As a Disability Confident-Committed employer, we will offer an interview to any applicant that declares they have a disability and meets the minimum job role criteria. If you have accessibility needs and/or require any adjustments for the application and interview process, please email us at In line with KCSIE (Keeping Children Safe in Education) guidance we conduct social media checks for all candidates who are shortlisted for roles in order to ascertain their suitability to work with children and young adults. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an 'Enhanced' DBS (formerly CRB) check, along with a Children's Barred List check if in regulated activity.Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request.
£37,756 to £40,920 per annum (for exceptional performers, there is scope for further progression up to £51,878 per annum) Onsite This role will be based on site, primarily in the named location. We have one simple promise - to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better. The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region. We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 - making it one of the top universities in the country recognised for its outstanding student experience and student outcomes. Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills. Buxton and Leek College, part of the University of Derby, is graded as a "Good" college by OFSTED and has a team of dedicated staff who take pride in supporting learners towards their study and career goals. This is a fantastic opportunity to join our team on our journey to becoming an outstanding provider. This is an exciting opportunity for a professional who is interested in making a difference to students in the University's further education (FE) division within Buxton and Leek College. We are looking to appoint a leader who can work effectively alongside the Senior Leadership and Curriculum Leader Teams, to facilitate high quality tutorial and pastoral care for our students and apprentices Line managed by the Operations Manager Learner Journey, you will join an established wider college Learner Journey Team. The team includes a range of student support services such as the Progress Coach Team, Behaviour Management, Safeguarding, Student Finance and Careers. With a strong student-centred ethos, this team works closely together to ensure barriers to learning are removed and students can progress to positive outcomes and destinations. As a member of the College Management Team, you will have cross college responsibilities for behaviour, attendance, values and personal development. You will lead a team of Progress Coaches to deliver an outstanding pastoral / tutorial programme that supports learners to develop their character, resilience, confidence and independence in preparation for further study and employment. You will ensure that all learners including young people, apprentices, learners with high needs and adults are prepared for their next steps. You will work with Curriculum Leaders and the Learner Journey Team to set high expectations for learner performance and attendance, promoting improvements in behaviour, retention, engagement and achievement. This is a student focussed role and you will work closely with curriculum and pastoral teams to deliver the College's strategic objectives and ensure a positive experience for our students. You will be an inspirational leader and excellent role model who is highly visible and has a "can do" attitude. You will have a proven track record for improving standards and providing an exciting, challenging and empowering Personal Development programme for all our students and apprentices. Lead on developing, implementing and reviewing a strategic approach to effective behaviour management and attendance through the Learner Performance process. These strategies will be compliant with all related policies and procedures and reflect current legislation and best practice. Lead on the development and implementation of a comprehensive group and 1:1 tutorial / pastoral programme which is differentiated by level and provision type, that supports students' personal development, participation and positive behaviours for success as independent learners or employees. Ensure that all stages of delivery are relevant, up to date and reflect local contextualised and national priorities, supporting learners to become contributing citizens to society. Lead, resource and monitor the delivery of outstanding pastoral provision for learners on all provision types including Education Programmes for Young People, Apprentices, Learners with High Needs and adults. Identify policy / procedural development areas related to the students' personal development, conduct, attendance and participation within FE, and work with the Operations Manager to author and disseminate relevant documentation across the College. Lead on raising staff and student awareness of behaviour / learner performance and attendance policies / procedures that support students to make the best of their college experience, including bullying, punctuality and attendance, codes of conduct and learner performance procedures, aligning with and informing broader University equivalent services where relevant. Provide a key liaison point for parents, carers, wider support teams (WEx, ESW's etc) and external agencies for the specific benefit of student behaviour, attendance, participation and personal development both academic and pastoral. Ensure that policies and procedures relating to personal development, participation and learner conduct / performance are shaped by and are responsive to the Learner Voice. Ensure the student voice is at the heart of each stage of the learner journey and leads to positive impact within the college. Attend Curriculum and Learner Journey Team meetings to identify "at risk" learners with poor attendance/punctuality/behaviour and support the development of student action plans in collaboration with tutors, Instructor Mentors, support staff and other key stakeholders. Support the Curriculum Leaders to develop and implement effective strategies to improve attendance, retention and achievement. Analyse and report on the effectiveness of these strategies. Prepare for, support and record Stage 3 Cause for Concern Meetings, working with senior and curriculum leaders. Lead and manage a team of Progress Coaches, managing, reviewing and evaluating their performance, through staff development, performance target-setting, reviews (DPR) and TLA observations. This will also require more informal reviews of incidental teaching, instruction, and facilitation activities. Participate in the quality improvement and self-assessment activities organised by the Operations Manager Quality, to support systematic quality assurance processes, continuous improvement and inspection readiness within the areas of Behaviour and Attitudes, Personal Development, participation and attendance. Represent the College externally in activities linked to personal development, participation, behaviour / performance and attendance areas as required. Proactively seek examples of best practice and innovative solutions in managing learner behaviours / performance and attendance, from other Further Education colleges, to support students to achieve their full potential. Support Curriculum Leaders, tutors, Instructor Mentors, Progress Coaches and security staff to implement and record the learner performance process in a timely and consistent way using appropriate online systems (e Trackr, Smart Assessor, My Concern, Pro Solution etc). Engage in external professional networks as appropriate, keeping up to date with knowledge and developments in the further education (FE) sector and beyond. Identify provision of suitable staff development opportunities relating to student conduct, behaviours, attitudes, attendance and Personal Development. Contribute to the management of the College as an active member of the leadership team, promoting and modelling a culture where responsibility and accountability are open, accepted and solutions focussed and where blame or retribution are not tolerated. Establish and maintain a vibrant and productive learning community, where staff and students operate in a safe, supportive and diverse environment. For a full list of the Principal accountabilities please refer to the job description. Degree or demonstrable experience in education, guidance or support services. Safeguarding qualification at Level 4 or willingness to work towards. Experience Demonstrable student behaviour management, attendance and personal development experience, preferably in a schools/ FE setting. Experience and knowledge of safeguarding relevant to the needs of children and vulnerable adults. Demonstrable success in tracking and monitoring learner achievement and behaviour. Experience of the development and planning of pastoral programmes and/or activities. Experience of supporting and contributing to Ofsted inspections with regard to Personal Development Behaviour and Welfare and effectiveness of safeguarding. Demonstrable experience of successful collaboration to ensure a customer focused, 'can do' culture of teamwork. Skills, knowledge & abilities Knowledge of the work practices, processes, and procedures relevant to the role, including legislative, regulatory and broader sector awareness. Team management with an innovative approach to problem solving. Effective utilisation of systems and IT to analyse and evaluate impact of support services. . click apply for full job details
Jul 17, 2025
Full time
£37,756 to £40,920 per annum (for exceptional performers, there is scope for further progression up to £51,878 per annum) Onsite This role will be based on site, primarily in the named location. We have one simple promise - to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better. The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region. We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 - making it one of the top universities in the country recognised for its outstanding student experience and student outcomes. Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills. Buxton and Leek College, part of the University of Derby, is graded as a "Good" college by OFSTED and has a team of dedicated staff who take pride in supporting learners towards their study and career goals. This is a fantastic opportunity to join our team on our journey to becoming an outstanding provider. This is an exciting opportunity for a professional who is interested in making a difference to students in the University's further education (FE) division within Buxton and Leek College. We are looking to appoint a leader who can work effectively alongside the Senior Leadership and Curriculum Leader Teams, to facilitate high quality tutorial and pastoral care for our students and apprentices Line managed by the Operations Manager Learner Journey, you will join an established wider college Learner Journey Team. The team includes a range of student support services such as the Progress Coach Team, Behaviour Management, Safeguarding, Student Finance and Careers. With a strong student-centred ethos, this team works closely together to ensure barriers to learning are removed and students can progress to positive outcomes and destinations. As a member of the College Management Team, you will have cross college responsibilities for behaviour, attendance, values and personal development. You will lead a team of Progress Coaches to deliver an outstanding pastoral / tutorial programme that supports learners to develop their character, resilience, confidence and independence in preparation for further study and employment. You will ensure that all learners including young people, apprentices, learners with high needs and adults are prepared for their next steps. You will work with Curriculum Leaders and the Learner Journey Team to set high expectations for learner performance and attendance, promoting improvements in behaviour, retention, engagement and achievement. This is a student focussed role and you will work closely with curriculum and pastoral teams to deliver the College's strategic objectives and ensure a positive experience for our students. You will be an inspirational leader and excellent role model who is highly visible and has a "can do" attitude. You will have a proven track record for improving standards and providing an exciting, challenging and empowering Personal Development programme for all our students and apprentices. Lead on developing, implementing and reviewing a strategic approach to effective behaviour management and attendance through the Learner Performance process. These strategies will be compliant with all related policies and procedures and reflect current legislation and best practice. Lead on the development and implementation of a comprehensive group and 1:1 tutorial / pastoral programme which is differentiated by level and provision type, that supports students' personal development, participation and positive behaviours for success as independent learners or employees. Ensure that all stages of delivery are relevant, up to date and reflect local contextualised and national priorities, supporting learners to become contributing citizens to society. Lead, resource and monitor the delivery of outstanding pastoral provision for learners on all provision types including Education Programmes for Young People, Apprentices, Learners with High Needs and adults. Identify policy / procedural development areas related to the students' personal development, conduct, attendance and participation within FE, and work with the Operations Manager to author and disseminate relevant documentation across the College. Lead on raising staff and student awareness of behaviour / learner performance and attendance policies / procedures that support students to make the best of their college experience, including bullying, punctuality and attendance, codes of conduct and learner performance procedures, aligning with and informing broader University equivalent services where relevant. Provide a key liaison point for parents, carers, wider support teams (WEx, ESW's etc) and external agencies for the specific benefit of student behaviour, attendance, participation and personal development both academic and pastoral. Ensure that policies and procedures relating to personal development, participation and learner conduct / performance are shaped by and are responsive to the Learner Voice. Ensure the student voice is at the heart of each stage of the learner journey and leads to positive impact within the college. Attend Curriculum and Learner Journey Team meetings to identify "at risk" learners with poor attendance/punctuality/behaviour and support the development of student action plans in collaboration with tutors, Instructor Mentors, support staff and other key stakeholders. Support the Curriculum Leaders to develop and implement effective strategies to improve attendance, retention and achievement. Analyse and report on the effectiveness of these strategies. Prepare for, support and record Stage 3 Cause for Concern Meetings, working with senior and curriculum leaders. Lead and manage a team of Progress Coaches, managing, reviewing and evaluating their performance, through staff development, performance target-setting, reviews (DPR) and TLA observations. This will also require more informal reviews of incidental teaching, instruction, and facilitation activities. Participate in the quality improvement and self-assessment activities organised by the Operations Manager Quality, to support systematic quality assurance processes, continuous improvement and inspection readiness within the areas of Behaviour and Attitudes, Personal Development, participation and attendance. Represent the College externally in activities linked to personal development, participation, behaviour / performance and attendance areas as required. Proactively seek examples of best practice and innovative solutions in managing learner behaviours / performance and attendance, from other Further Education colleges, to support students to achieve their full potential. Support Curriculum Leaders, tutors, Instructor Mentors, Progress Coaches and security staff to implement and record the learner performance process in a timely and consistent way using appropriate online systems (e Trackr, Smart Assessor, My Concern, Pro Solution etc). Engage in external professional networks as appropriate, keeping up to date with knowledge and developments in the further education (FE) sector and beyond. Identify provision of suitable staff development opportunities relating to student conduct, behaviours, attitudes, attendance and Personal Development. Contribute to the management of the College as an active member of the leadership team, promoting and modelling a culture where responsibility and accountability are open, accepted and solutions focussed and where blame or retribution are not tolerated. Establish and maintain a vibrant and productive learning community, where staff and students operate in a safe, supportive and diverse environment. For a full list of the Principal accountabilities please refer to the job description. Degree or demonstrable experience in education, guidance or support services. Safeguarding qualification at Level 4 or willingness to work towards. Experience Demonstrable student behaviour management, attendance and personal development experience, preferably in a schools/ FE setting. Experience and knowledge of safeguarding relevant to the needs of children and vulnerable adults. Demonstrable success in tracking and monitoring learner achievement and behaviour. Experience of the development and planning of pastoral programmes and/or activities. Experience of supporting and contributing to Ofsted inspections with regard to Personal Development Behaviour and Welfare and effectiveness of safeguarding. Demonstrable experience of successful collaboration to ensure a customer focused, 'can do' culture of teamwork. Skills, knowledge & abilities Knowledge of the work practices, processes, and procedures relevant to the role, including legislative, regulatory and broader sector awareness. Team management with an innovative approach to problem solving. Effective utilisation of systems and IT to analyse and evaluate impact of support services. . click apply for full job details
As Passenger Assistant Team Manager , you'll play a pivotal role in Hampshire's School Transport Service, which supports over 14,000 students, including many with special educational needs (SEN), in accessing education safely and reliably. You'll lead a small but high-impact team who are responsible for overseeing the work of approximately 600 Passenger Assistants across the county. Through strategic leadership, safeguarding oversight, and a commitment to service excellence, you'll ensure the safe and efficient delivery of transport services for our most vulnerable students. What you'll do: Lead service performance: Take accountability for the quality and delivery of the School Transport Service, ensuring high standards of customer care and timely service across all operations. Lead the Passenger Assistant workforce: Directly manage a team of 5-6 staff who oversee 600 Passenger Assistants. Responsible for recruitment, retention, complex HR processes, and safeguarding across the service. Drive recruitment partnerships: Build strong relationships with Hampshire County Council Recruitment and Connect2Hampshire to ensure efficient hiring and continuous improvement in staffing processes. Coordinate route reviews: Regularly review and adjust Passenger Assistant route allocations, working closely with schools, families, and internal teams to manage changes with care and precision. Plan for peak demand: Collaborate with colleagues to set up transport arrangements ahead of the academic year, using forecasting and performance data to anticipate and meet service needs. What we're looking for: Operational and strategic acumen: Strong understanding of operational environments, with the ability to manage change effectively and think strategically to solve problems. Leadership and team management: Proven experience supervising staff or contractors, with a focus on motivating teams and driving performance in a fast-paced setting. Communication, influence and safeguarding confidence: Excellent interpersonal and communication skills, with the ability to influence and lead teams to deliver results, and confidently manage complex HR and safeguarding issues. Organisational and IT proficiency: Skilled in managing multiple priorities, using IT systems and digital tools to enhance operational efficiency. Resilience and results-orientation: Adaptable, proactive, and outcome-focused, with a confident, decision-making approach and a drive for continuous improvement. Why join us? Purpose-driven impact: Be part of a passionate, purpose-led team making a real difference in children's lives. Dynamic and meaningful work: Enjoy the challenge and variety of a role where no two days are the same, and your leadership truly matters. Supportive culture: A flexible, inclusive working environment that values your wellbeing and expertise. Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Applicants can expect to hear from us within two weeks of the advertised closing date. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other job titles you may be searching for: School Transport Manager, Education Transport Coordinator, Special Educational Needs (SEN) Transport Manager, Passenger Services Manager, Transport Operations Manager, Passenger Assistant Supervisor, SEN Transport Lead.
Jul 17, 2025
Full time
As Passenger Assistant Team Manager , you'll play a pivotal role in Hampshire's School Transport Service, which supports over 14,000 students, including many with special educational needs (SEN), in accessing education safely and reliably. You'll lead a small but high-impact team who are responsible for overseeing the work of approximately 600 Passenger Assistants across the county. Through strategic leadership, safeguarding oversight, and a commitment to service excellence, you'll ensure the safe and efficient delivery of transport services for our most vulnerable students. What you'll do: Lead service performance: Take accountability for the quality and delivery of the School Transport Service, ensuring high standards of customer care and timely service across all operations. Lead the Passenger Assistant workforce: Directly manage a team of 5-6 staff who oversee 600 Passenger Assistants. Responsible for recruitment, retention, complex HR processes, and safeguarding across the service. Drive recruitment partnerships: Build strong relationships with Hampshire County Council Recruitment and Connect2Hampshire to ensure efficient hiring and continuous improvement in staffing processes. Coordinate route reviews: Regularly review and adjust Passenger Assistant route allocations, working closely with schools, families, and internal teams to manage changes with care and precision. Plan for peak demand: Collaborate with colleagues to set up transport arrangements ahead of the academic year, using forecasting and performance data to anticipate and meet service needs. What we're looking for: Operational and strategic acumen: Strong understanding of operational environments, with the ability to manage change effectively and think strategically to solve problems. Leadership and team management: Proven experience supervising staff or contractors, with a focus on motivating teams and driving performance in a fast-paced setting. Communication, influence and safeguarding confidence: Excellent interpersonal and communication skills, with the ability to influence and lead teams to deliver results, and confidently manage complex HR and safeguarding issues. Organisational and IT proficiency: Skilled in managing multiple priorities, using IT systems and digital tools to enhance operational efficiency. Resilience and results-orientation: Adaptable, proactive, and outcome-focused, with a confident, decision-making approach and a drive for continuous improvement. Why join us? Purpose-driven impact: Be part of a passionate, purpose-led team making a real difference in children's lives. Dynamic and meaningful work: Enjoy the challenge and variety of a role where no two days are the same, and your leadership truly matters. Supportive culture: A flexible, inclusive working environment that values your wellbeing and expertise. Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Applicants can expect to hear from us within two weeks of the advertised closing date. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other job titles you may be searching for: School Transport Manager, Education Transport Coordinator, Special Educational Needs (SEN) Transport Manager, Passenger Services Manager, Transport Operations Manager, Passenger Assistant Supervisor, SEN Transport Lead.
A confident, organised Senior HR Advisor to join a successful law firm in Southampton / WFH. Your new company You will be joining a market-leading professional services company which has ambitious plans to grow in Hampshire. Your new role PLEASE NOTE: This role has been advertised previously and only candidates with experience in a Legal business or similar professional services environment will be considered, such as Banking, Accountancy and Tax or Financial Services. Please do not apply if you have not worked in HR in these sectors as you will not be considered. Experience in a Partner or Director-led business with knowledge of jurisdictional law in countries outside the UK, immigration laws and study agreements is desired too, but not essential and can be supported. As Senior HR Advisor, you will report to an HR Manager as part of a supportive HR Business Partnering team. You will p rovide an efficient, responsive, high-quality HR advisory service to partners, line managers and employees in designated jurisdictions and practice groups within the business. Main responsibilities include: • Provide high quality HR advice and guidance to managers and partners to facilitate the early resolution of employee relations issues, ensuring that the risks associated with such cases are effectively managed • Develop an in depth understanding of the nuances and complexities of the location and practice area that you support • Provide support on significant annual HR processes, such as the Annual Salary Review and bonus recommendations • Conduct the weekly HR induction sessions for new joiners • Conduct employee exit interviews to build insight into reasons for leaving and, where necessary, help build a retention strategy • Oversee the running and co-ordination of various student schemes and training programmes alongside the HR Administrators • Support the HR Manager with all HR reporting requirements (from the HRIS) • Cover workload during HR Manager's absence Working hours: 9am-5pm, Monday-Friday (including 1 hour lunch). Hybrid working is offered too, with 3 days in their Southampton office and 2 days WFH / week. What you'll need to succeed You must be an engaging, influential person who is highly organised, with experience as an HR generalist at an HR / People Advisor level, ideally within a professional services environment (preferred, but other industry backgrounds will be considered). You must be CIPD qualified with the ability to prioritise and multitask. You must be a self-starter with good initiative and confidence, with excellent attention to detail and the ability to maintain confidentiality. Experience of working internationally communicating with colleagues in other countries from the UK will be an advantage. What you'll get in return This is a fantastic opportunity to join a leader in their field who can offer great job security and a positive, inclusive culture where you can thrive. You'll receive a market-leading salary (DOE), 25 days holiday +BH's, plus the option to buy or sell up to 5 days, a discretionary bonus scheme based on company and individual performance, private medical insurance (plus option to add family members at your own cost), permanent health insurance, life assurance x4 and Group Pension Scheme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call me today on . If this job isn't quite right for you, but you are looking for a new HR or Recruitment position at any level locally, please contact me for a confidential discussion on your career. #
Jul 17, 2025
Full time
A confident, organised Senior HR Advisor to join a successful law firm in Southampton / WFH. Your new company You will be joining a market-leading professional services company which has ambitious plans to grow in Hampshire. Your new role PLEASE NOTE: This role has been advertised previously and only candidates with experience in a Legal business or similar professional services environment will be considered, such as Banking, Accountancy and Tax or Financial Services. Please do not apply if you have not worked in HR in these sectors as you will not be considered. Experience in a Partner or Director-led business with knowledge of jurisdictional law in countries outside the UK, immigration laws and study agreements is desired too, but not essential and can be supported. As Senior HR Advisor, you will report to an HR Manager as part of a supportive HR Business Partnering team. You will p rovide an efficient, responsive, high-quality HR advisory service to partners, line managers and employees in designated jurisdictions and practice groups within the business. Main responsibilities include: • Provide high quality HR advice and guidance to managers and partners to facilitate the early resolution of employee relations issues, ensuring that the risks associated with such cases are effectively managed • Develop an in depth understanding of the nuances and complexities of the location and practice area that you support • Provide support on significant annual HR processes, such as the Annual Salary Review and bonus recommendations • Conduct the weekly HR induction sessions for new joiners • Conduct employee exit interviews to build insight into reasons for leaving and, where necessary, help build a retention strategy • Oversee the running and co-ordination of various student schemes and training programmes alongside the HR Administrators • Support the HR Manager with all HR reporting requirements (from the HRIS) • Cover workload during HR Manager's absence Working hours: 9am-5pm, Monday-Friday (including 1 hour lunch). Hybrid working is offered too, with 3 days in their Southampton office and 2 days WFH / week. What you'll need to succeed You must be an engaging, influential person who is highly organised, with experience as an HR generalist at an HR / People Advisor level, ideally within a professional services environment (preferred, but other industry backgrounds will be considered). You must be CIPD qualified with the ability to prioritise and multitask. You must be a self-starter with good initiative and confidence, with excellent attention to detail and the ability to maintain confidentiality. Experience of working internationally communicating with colleagues in other countries from the UK will be an advantage. What you'll get in return This is a fantastic opportunity to join a leader in their field who can offer great job security and a positive, inclusive culture where you can thrive. You'll receive a market-leading salary (DOE), 25 days holiday +BH's, plus the option to buy or sell up to 5 days, a discretionary bonus scheme based on company and individual performance, private medical insurance (plus option to add family members at your own cost), permanent health insurance, life assurance x4 and Group Pension Scheme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call me today on . If this job isn't quite right for you, but you are looking for a new HR or Recruitment position at any level locally, please contact me for a confidential discussion on your career. #
WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. ABOUT THIS OPPORTUNITY We're looking for a passionate and driven HR professional to play a pivotal role in delivering our ambitious HR strategy and supporting the growth of our Federation. In this high-impact, operational role, you'll work closely with senior leaders to drive forward key business and HR initiatives. From resourcing and employee relations to learning and development, you'll provide expert guidance and hands-on support that empowers our management teams to thrive. You'll be at the heart of our people strategy, leading on complex casework, championing best practices and ensuring our academies are supported with regular on-site visits. If you're a proactive, solutions-focused HR professional who thrives in a fast-paced environment and is passionate about education, we'd love to hear from you. MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Providing professional and customer-focussed HR leadership, advice and support to academies to enable leaders to improve and support staff engagement, tackle workforce priorities, maximise workforce efficiency and achieve academy people objectives Influencing and supporting the strategic direction of academies by providing and analysing workforce information and developing HR initiatives to respond to needs or example, developing effective retention plans, improving sickness absence and reducing agency expenditure Coaching, supporting and mentoring senior leaders on people management practices, issues and priorities, through development of close working relationships and understanding of business challenges and opportunities Providing expert advice to managers in highly complex employee relations cases on the interpretation and implementation of the Federation employment procedures within the context of the legal framework Retaining oversight of casework, and line managing an HR advisor in the management of specific ER cases WHAT WE ARE LOOKING FOR We would like to hear from you if you have: Experience in a HR Business Partner or senior HR advisor role within a large complex organisation Experience of developing and delivery of strategic HR plans and initiatives Previous experience of managing complex Employee relations issues, change management, and restructuring Experience of supervising staff Educated to masters level in HR Management or equivalent level of experience of working in an HR role A CIPD qualification to Associate level or above For a full job description and person specification, please download the Job Pack. APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues. IMPORTANT INFORMATION Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. WHAT WE CAN OFFER YOU Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. You will also have access to a variety of benefits, support programmes and initiatives including: Excellent opportunities for continuous professional development and career progression Annual performance and loyalty bonus Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts Harris Wellbeing Cash Plan including cover for routine and specialist healthcare Employee Assistance Programme for free and confidential advice Cycle to work salary sacrifice scheme Wide range of shopping, leisure, and travel discounts 20% off at Tapi Carpets, exclusive to Harris employees Interest-free ICT and season ticket loans For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Jul 16, 2025
Full time
WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. ABOUT THIS OPPORTUNITY We're looking for a passionate and driven HR professional to play a pivotal role in delivering our ambitious HR strategy and supporting the growth of our Federation. In this high-impact, operational role, you'll work closely with senior leaders to drive forward key business and HR initiatives. From resourcing and employee relations to learning and development, you'll provide expert guidance and hands-on support that empowers our management teams to thrive. You'll be at the heart of our people strategy, leading on complex casework, championing best practices and ensuring our academies are supported with regular on-site visits. If you're a proactive, solutions-focused HR professional who thrives in a fast-paced environment and is passionate about education, we'd love to hear from you. MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Providing professional and customer-focussed HR leadership, advice and support to academies to enable leaders to improve and support staff engagement, tackle workforce priorities, maximise workforce efficiency and achieve academy people objectives Influencing and supporting the strategic direction of academies by providing and analysing workforce information and developing HR initiatives to respond to needs or example, developing effective retention plans, improving sickness absence and reducing agency expenditure Coaching, supporting and mentoring senior leaders on people management practices, issues and priorities, through development of close working relationships and understanding of business challenges and opportunities Providing expert advice to managers in highly complex employee relations cases on the interpretation and implementation of the Federation employment procedures within the context of the legal framework Retaining oversight of casework, and line managing an HR advisor in the management of specific ER cases WHAT WE ARE LOOKING FOR We would like to hear from you if you have: Experience in a HR Business Partner or senior HR advisor role within a large complex organisation Experience of developing and delivery of strategic HR plans and initiatives Previous experience of managing complex Employee relations issues, change management, and restructuring Experience of supervising staff Educated to masters level in HR Management or equivalent level of experience of working in an HR role A CIPD qualification to Associate level or above For a full job description and person specification, please download the Job Pack. APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues. IMPORTANT INFORMATION Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. WHAT WE CAN OFFER YOU Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. You will also have access to a variety of benefits, support programmes and initiatives including: Excellent opportunities for continuous professional development and career progression Annual performance and loyalty bonus Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts Harris Wellbeing Cash Plan including cover for routine and specialist healthcare Employee Assistance Programme for free and confidential advice Cycle to work salary sacrifice scheme Wide range of shopping, leisure, and travel discounts 20% off at Tapi Carpets, exclusive to Harris employees Interest-free ICT and season ticket loans For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Registered Manager Location: Enfield EN3 7FJ Salary: £40,000 - £50,000 per annum depending on experience Job type: Permanent / Full-time 37.5 hours per week We re seeking a dedicated and experienced Registered Manager to lead and develop the fostering service for a Fostering Company. This is a pivotal leadership role responsible for the day-to-day management of the service, supervision of staff, and ensuring compliance with fostering regulations and national minimum standards. You ll play a key role in shaping a specialist fostering provision, setting high standards for safeguarding, support, and care delivery. The ideal candidate will be a confident leader with strong social work and supervisory experience, capable of managing complex cases and fostering a culture of continuous improvement and professional excellence. About the company They are a well-established independent fostering agency operating across North and South London. With over 15 years of experience, they specialise in providing high-quality, person-centred care for children and young people from diverse backgrounds. Their mission is to ensure safe, stable, and nurturing placements for vulnerable children, supporting both carers and children to thrive. They are committed to best practice, inclusive service delivery, and supporting foster carers through professional training, development, and around-the-clock assistance. Responsibilities Service Leadership and Management Provide strategic leadership and day-to-day management of IFS in line with the agency s Statement of Purpose. Promote a high-quality fostering service through effective policy implementation, team supervision, and service monitoring. Act as the Safeguarding Lead for IFS, ensuring children s welfare and safety is always prioritised. Ensure compliance with all fostering regulations, national minimum standards (NMS), and statutory guidelines. Liaise with Local Authorities and external professionals to maintain strong working partnerships. Team and Staff Supervision Supervise, support, and develop staff including Social Workers, Assistants, Students, and Admin Team. Ensure staff are equipped and empowered to meet care standards through regular supervision and audits. Manage disciplinary procedures, recruitment, and staff performance reviews. Coordinate and deliver training and professional development across the team. Support the ongoing training and development of staff, and demonstrate a personal commitment to staying up to date with changes in legislation and best practice. Governance and Compliance Oversee accurate record-keeping for children, foster carers, and staff. Monitor complaints, incidents, and allegations reporting to Ofsted as required. Ensure accurate case recording, safeguarding reports, and timely submissions of reports to governing bodies. Conduct regular management audits and contribute to robust internal systems and data security. Promote inclusive, anti-discriminatory practices and ensure all aspects of service delivery reflect a commitment to equality and diversity. Handle confidential and sensitive information with discretion, in line with data protection regulations (GDPR) and agency policy. Carer and Community Development Lead recruitment, training, and retention of foster carers. Supervise and support foster carers including out-of-hours support where needed. Promote engagement in support groups, training, and review processes. Ensure carer caseloads are managed effectively and in line with regulatory expectations. Leadership and Strategic Contribution Contribute to IFS s strategic goals, development plans, and service improvement initiatives. Collaborate with the senior leadership team on performance management, budgeting, and compliance. Develop marketing and placement strategies to ensure strong referral matching and placement stability. Oversee service budgets, ensuring financial viability and timely payments to foster carers in line with agency standards. Represent the service at key stakeholder meetings and deputise for the Responsible Individual or Principal Officer when required. Essential Requirements and skills NVQ Level DipSW, CQSW or equivalent recognised social work qualification. Management experience within a fostering or children s services setting. Proven experience supervising staff and leading operational delivery. Sound understanding of Fostering Regulations 2011, NMS 2011, safeguarding frameworks, and children s legislation. Strong written and verbal communication skills. Ability to manage complex caseloads, budgets, and audit procedures. Friendly, non-judgemental, and culturally aware. Commitment to confidentiality, equality, and ongoing training. Desirable requirements and skills NVQ Level 5 in Leadership & Management (or willingness to obtain). Valid UK driving licence and access to a vehicle. Experience working in multicultural settings with diverse service users.
Jul 12, 2025
Full time
Registered Manager Location: Enfield EN3 7FJ Salary: £40,000 - £50,000 per annum depending on experience Job type: Permanent / Full-time 37.5 hours per week We re seeking a dedicated and experienced Registered Manager to lead and develop the fostering service for a Fostering Company. This is a pivotal leadership role responsible for the day-to-day management of the service, supervision of staff, and ensuring compliance with fostering regulations and national minimum standards. You ll play a key role in shaping a specialist fostering provision, setting high standards for safeguarding, support, and care delivery. The ideal candidate will be a confident leader with strong social work and supervisory experience, capable of managing complex cases and fostering a culture of continuous improvement and professional excellence. About the company They are a well-established independent fostering agency operating across North and South London. With over 15 years of experience, they specialise in providing high-quality, person-centred care for children and young people from diverse backgrounds. Their mission is to ensure safe, stable, and nurturing placements for vulnerable children, supporting both carers and children to thrive. They are committed to best practice, inclusive service delivery, and supporting foster carers through professional training, development, and around-the-clock assistance. Responsibilities Service Leadership and Management Provide strategic leadership and day-to-day management of IFS in line with the agency s Statement of Purpose. Promote a high-quality fostering service through effective policy implementation, team supervision, and service monitoring. Act as the Safeguarding Lead for IFS, ensuring children s welfare and safety is always prioritised. Ensure compliance with all fostering regulations, national minimum standards (NMS), and statutory guidelines. Liaise with Local Authorities and external professionals to maintain strong working partnerships. Team and Staff Supervision Supervise, support, and develop staff including Social Workers, Assistants, Students, and Admin Team. Ensure staff are equipped and empowered to meet care standards through regular supervision and audits. Manage disciplinary procedures, recruitment, and staff performance reviews. Coordinate and deliver training and professional development across the team. Support the ongoing training and development of staff, and demonstrate a personal commitment to staying up to date with changes in legislation and best practice. Governance and Compliance Oversee accurate record-keeping for children, foster carers, and staff. Monitor complaints, incidents, and allegations reporting to Ofsted as required. Ensure accurate case recording, safeguarding reports, and timely submissions of reports to governing bodies. Conduct regular management audits and contribute to robust internal systems and data security. Promote inclusive, anti-discriminatory practices and ensure all aspects of service delivery reflect a commitment to equality and diversity. Handle confidential and sensitive information with discretion, in line with data protection regulations (GDPR) and agency policy. Carer and Community Development Lead recruitment, training, and retention of foster carers. Supervise and support foster carers including out-of-hours support where needed. Promote engagement in support groups, training, and review processes. Ensure carer caseloads are managed effectively and in line with regulatory expectations. Leadership and Strategic Contribution Contribute to IFS s strategic goals, development plans, and service improvement initiatives. Collaborate with the senior leadership team on performance management, budgeting, and compliance. Develop marketing and placement strategies to ensure strong referral matching and placement stability. Oversee service budgets, ensuring financial viability and timely payments to foster carers in line with agency standards. Represent the service at key stakeholder meetings and deputise for the Responsible Individual or Principal Officer when required. Essential Requirements and skills NVQ Level DipSW, CQSW or equivalent recognised social work qualification. Management experience within a fostering or children s services setting. Proven experience supervising staff and leading operational delivery. Sound understanding of Fostering Regulations 2011, NMS 2011, safeguarding frameworks, and children s legislation. Strong written and verbal communication skills. Ability to manage complex caseloads, budgets, and audit procedures. Friendly, non-judgemental, and culturally aware. Commitment to confidentiality, equality, and ongoing training. Desirable requirements and skills NVQ Level 5 in Leadership & Management (or willingness to obtain). Valid UK driving licence and access to a vehicle. Experience working in multicultural settings with diverse service users.
About us We've grown at an incredibly fast pace since our launch in 2017. We're the trusted student-recruitment partner to 600 higher ed institutions in 35 countries worldwide, including the University of Cambridge, King's College London, Boston University, the University of Southern California, NYU Global Services, HEC Paris, and Erasmus. We've raised over $33M from top-tier investors, and we're on course to achieve our mission of empowering 10 million students to make the right choices in their higher ed journey. Leading KPIs : Retention/Renewal rate % overall revenue uplift / growth rate Own relationships with Decision Maker and Executive Sponsor The Senior Account Manager leads on the commercial relationship with clients in their portfolio, taking personal responsibility for driving client retention and renewal rates, client growth, and revenue generation from existing clients, where applicable. Key activities include: Retain and grow market share: Develop and maintain relationships with a portfolio of key clients, understanding their unique needs and business objectives. Drive contract value retention as well as growth through contract expansion and multi-year deals. Strategic Partnership: Act as a strategic partner with senior executives across the clients in the portfolio. Build an outstanding client experience in collaboration with the Customer Success team, to position Unibuddy as their trusted advisor. Support CS in the delivery of strategic quarterly business reviews, or as regularly as appropriate/agreed with clients. Account growth: Identify and develop new business opportunities with existing accounts (e.g. different departments / schools within existing establishments.) Negotiation: Lead the full sales conversation and negotiation and ongoing account management of each and every client in the portfolio. Ensure the contractual terms are mutually beneficial to Unibuddy and to clients, using our contract playbook. Insight Development: Anticipate any changes in the opportunities, market, and client needs and requirements that could impact the overall revenue target. Deliver accurate business metrics, monthly forecasts, weekly commits and pipeline development reports. Other commercial activities: Take on projects that support the improvement, streamlining, and efficiency of the above. Define, redefine processes that support Unibuddy's commercial growth agenda. Act as a coach building commercially minded, trusted partnership relationships with clients to ensure both CS and AM is equipped and aligned to deliver growth. Person Specification Essential experience + qualifications Proven success (5+ years) in a B2B account management or commercial sales role, ideally within SaaS, higher education, or a consultative sales environment. Demonstrated track record of retaining and growing high-value client accounts, including leading contract negotiations. Experience working with senior stakeholders, including C-suite and Director-level clients. Strong understanding of commercial levers and KPIs; comfortable with forecasting, pipeline management, and using CRM systems (e.g., Salesforce). Evidence of cross-functional collaboration to deliver client value, particularly with Customer Success, Product, and Marketing teams. Personal Capabilities Commercial Acumen: Ability to understand business drivers and identify value opportunities for both client and company. Relationship Management: Builds trust-based, long-term partnerships; credible and influential with senior client stakeholders. Strategic Thinking: Ability to anticipate client needs, navigate complex accounts, and align Unibuddy's offering to evolving market conditions. Negotiation & Communication: Excellent verbal and written communication skills; confident negotiator who can navigate challenging conversations constructively, and secure a clear win. Analytical Thinking: Confident using data to inform decisions, identify growth opportunities, and report accurately on commercial performance. Project Management: Organised, proactive, and able to manage multiple client projects and initiatives concurrently. Coaching & Influence: Skilled in supporting colleagues and elevating team capability through commercial mindset coaching and peer support. Personal Attributes Results-driven, ambitious, and comfortable owning a commercial target. Curious, adaptable, and responsive to change and feedback. Collaborative and team-oriented with a low-ego, high-integrity approach. Passionate about the mission of widening access to education and supporting student success. Desirable Familiarity with the UK and international higher education sector. Experience working in or with early-stage/growth tech companies. Exposure to contract legal terms and frameworks within the UK context. What's on offer Competitive Salary +Commission Hybrid working (currently 3 days remote and 2 days (Tuesday &Thursday) in the London office) Private healthcare provided by Bupa Mental health support is provided by Spill Life insurance Pension matched up to 6% 25 days of annual leave plus national holidays and additional days at the end of the year for a company-wide shutdown! If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.
Jul 11, 2025
Full time
About us We've grown at an incredibly fast pace since our launch in 2017. We're the trusted student-recruitment partner to 600 higher ed institutions in 35 countries worldwide, including the University of Cambridge, King's College London, Boston University, the University of Southern California, NYU Global Services, HEC Paris, and Erasmus. We've raised over $33M from top-tier investors, and we're on course to achieve our mission of empowering 10 million students to make the right choices in their higher ed journey. Leading KPIs : Retention/Renewal rate % overall revenue uplift / growth rate Own relationships with Decision Maker and Executive Sponsor The Senior Account Manager leads on the commercial relationship with clients in their portfolio, taking personal responsibility for driving client retention and renewal rates, client growth, and revenue generation from existing clients, where applicable. Key activities include: Retain and grow market share: Develop and maintain relationships with a portfolio of key clients, understanding their unique needs and business objectives. Drive contract value retention as well as growth through contract expansion and multi-year deals. Strategic Partnership: Act as a strategic partner with senior executives across the clients in the portfolio. Build an outstanding client experience in collaboration with the Customer Success team, to position Unibuddy as their trusted advisor. Support CS in the delivery of strategic quarterly business reviews, or as regularly as appropriate/agreed with clients. Account growth: Identify and develop new business opportunities with existing accounts (e.g. different departments / schools within existing establishments.) Negotiation: Lead the full sales conversation and negotiation and ongoing account management of each and every client in the portfolio. Ensure the contractual terms are mutually beneficial to Unibuddy and to clients, using our contract playbook. Insight Development: Anticipate any changes in the opportunities, market, and client needs and requirements that could impact the overall revenue target. Deliver accurate business metrics, monthly forecasts, weekly commits and pipeline development reports. Other commercial activities: Take on projects that support the improvement, streamlining, and efficiency of the above. Define, redefine processes that support Unibuddy's commercial growth agenda. Act as a coach building commercially minded, trusted partnership relationships with clients to ensure both CS and AM is equipped and aligned to deliver growth. Person Specification Essential experience + qualifications Proven success (5+ years) in a B2B account management or commercial sales role, ideally within SaaS, higher education, or a consultative sales environment. Demonstrated track record of retaining and growing high-value client accounts, including leading contract negotiations. Experience working with senior stakeholders, including C-suite and Director-level clients. Strong understanding of commercial levers and KPIs; comfortable with forecasting, pipeline management, and using CRM systems (e.g., Salesforce). Evidence of cross-functional collaboration to deliver client value, particularly with Customer Success, Product, and Marketing teams. Personal Capabilities Commercial Acumen: Ability to understand business drivers and identify value opportunities for both client and company. Relationship Management: Builds trust-based, long-term partnerships; credible and influential with senior client stakeholders. Strategic Thinking: Ability to anticipate client needs, navigate complex accounts, and align Unibuddy's offering to evolving market conditions. Negotiation & Communication: Excellent verbal and written communication skills; confident negotiator who can navigate challenging conversations constructively, and secure a clear win. Analytical Thinking: Confident using data to inform decisions, identify growth opportunities, and report accurately on commercial performance. Project Management: Organised, proactive, and able to manage multiple client projects and initiatives concurrently. Coaching & Influence: Skilled in supporting colleagues and elevating team capability through commercial mindset coaching and peer support. Personal Attributes Results-driven, ambitious, and comfortable owning a commercial target. Curious, adaptable, and responsive to change and feedback. Collaborative and team-oriented with a low-ego, high-integrity approach. Passionate about the mission of widening access to education and supporting student success. Desirable Familiarity with the UK and international higher education sector. Experience working in or with early-stage/growth tech companies. Exposure to contract legal terms and frameworks within the UK context. What's on offer Competitive Salary +Commission Hybrid working (currently 3 days remote and 2 days (Tuesday &Thursday) in the London office) Private healthcare provided by Bupa Mental health support is provided by Spill Life insurance Pension matched up to 6% 25 days of annual leave plus national holidays and additional days at the end of the year for a company-wide shutdown! If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.
Job Title: HR Manager - Education Sector Location: Kettering with travel to other sites required Salary: To be discussed on application and will be based on experience Job Type: Full-Time Department: Human Resources About Us: Our client is a leading educational institution committed to fostering an inclusive, dynamic, and high-performance environment. The mission is to provide quality education and support the personal and professional development of their staff, ensuring a positive and productive workplace. Subsequently, they are seeking a talented and experienced HR Manager to join their team and help shape the future of the organisation. Role Overview: As the HR Manager, reporting to the Group HR Manager, you will play a pivotal role in managing and implementing HR policies, ensuring the development and well-being of our staff, and supporting the educational mission of the institution. You will provide expert HR advice, lead recruitment processes, drive employee engagement initiatives, and ensure compliance with all relevant employment legislation. Key Responsibilities: Management of a small HR team. Oversee the end-to-end recruitment process for academic and non-academic staff, ensuring the attraction of high-quality candidates. Develop and implement HR strategies that align with the organizations educational goals and values. Provide guidance and support to leadership and staff on HR issues, including performance management, conflict resolution, and employee development. Administer employee benefits, policies, and procedures, ensuring adherence to legal and organizational standards. Implement training and development programs to support staff growth and retention. Monitor employee performance, manage appraisals, and provide coaching to managers to support staff development. Support organizational change, ensuring HR processes are aligned with any new strategies or initiatives. Maintain up-to-date knowledge of employment law and industry best practices, ensuring legal compliance. Foster a positive and inclusive school culture that prioritizes well-being, motivation, and professional growth. Essential Qualifications & Skills: A degree in Human Resources, Business Administration, or a related field. CIPD qualification level 5 is a must or level 7 would be highly desirable. Proven experience (3+ years) in HR management, ideally within the education sector (however this is not essential) Strong understanding of HR best practices, employment law, and employee relations. Excellent communication, negotiation, and interpersonal skills. Ability to work under pressure and handle sensitive situations with professionalism and discretion. A proactive and adaptable approach to problem-solving. Strong organizational skills with the ability to manage multiple priorities effectively. Desirable Skills & Experience: Experience working in a diverse and inclusive environment. Knowledge of HR software and systems. Passion for working in the education sector and contributing to the success of the organization. Why Join Us? Competitive salary and benefits package. Opportunities for professional development and career progression. A collaborative and supportive team environment. The chance to make a lasting impact on the lives of students and staff in the education sector. If you are passionate about human resources and education, and want to contribute to a thriving and dynamic institution, we would love to hear from you! How to Apply: Please send your CV and a cover letter outlining your relevant experience and motivation for applying to (url removed) or call me on (phone number removed). INKTT
Mar 08, 2025
Full time
Job Title: HR Manager - Education Sector Location: Kettering with travel to other sites required Salary: To be discussed on application and will be based on experience Job Type: Full-Time Department: Human Resources About Us: Our client is a leading educational institution committed to fostering an inclusive, dynamic, and high-performance environment. The mission is to provide quality education and support the personal and professional development of their staff, ensuring a positive and productive workplace. Subsequently, they are seeking a talented and experienced HR Manager to join their team and help shape the future of the organisation. Role Overview: As the HR Manager, reporting to the Group HR Manager, you will play a pivotal role in managing and implementing HR policies, ensuring the development and well-being of our staff, and supporting the educational mission of the institution. You will provide expert HR advice, lead recruitment processes, drive employee engagement initiatives, and ensure compliance with all relevant employment legislation. Key Responsibilities: Management of a small HR team. Oversee the end-to-end recruitment process for academic and non-academic staff, ensuring the attraction of high-quality candidates. Develop and implement HR strategies that align with the organizations educational goals and values. Provide guidance and support to leadership and staff on HR issues, including performance management, conflict resolution, and employee development. Administer employee benefits, policies, and procedures, ensuring adherence to legal and organizational standards. Implement training and development programs to support staff growth and retention. Monitor employee performance, manage appraisals, and provide coaching to managers to support staff development. Support organizational change, ensuring HR processes are aligned with any new strategies or initiatives. Maintain up-to-date knowledge of employment law and industry best practices, ensuring legal compliance. Foster a positive and inclusive school culture that prioritizes well-being, motivation, and professional growth. Essential Qualifications & Skills: A degree in Human Resources, Business Administration, or a related field. CIPD qualification level 5 is a must or level 7 would be highly desirable. Proven experience (3+ years) in HR management, ideally within the education sector (however this is not essential) Strong understanding of HR best practices, employment law, and employee relations. Excellent communication, negotiation, and interpersonal skills. Ability to work under pressure and handle sensitive situations with professionalism and discretion. A proactive and adaptable approach to problem-solving. Strong organizational skills with the ability to manage multiple priorities effectively. Desirable Skills & Experience: Experience working in a diverse and inclusive environment. Knowledge of HR software and systems. Passion for working in the education sector and contributing to the success of the organization. Why Join Us? Competitive salary and benefits package. Opportunities for professional development and career progression. A collaborative and supportive team environment. The chance to make a lasting impact on the lives of students and staff in the education sector. If you are passionate about human resources and education, and want to contribute to a thriving and dynamic institution, we would love to hear from you! How to Apply: Please send your CV and a cover letter outlining your relevant experience and motivation for applying to (url removed) or call me on (phone number removed). INKTT
Role: HR Business Partner (Operations Multi Site) Salary: Flexible & Fantastic Benefits (FTC) Location: M4 / Bristol / Reading At Impact Food Group, we are more than a school caterer. The people are the heart of what we do. We are driven by creating a positive food culture and helping more students eat better food. Making a positive social impact is at the centre of our identity. We tirelessly learn, develop and make improvements in every way, every day. Delivered by our distinct and industry leading brands; Innovate, Cucina and Chapter One, we cater for over 500,000 students over 600 schools. Due to continued business growth an exciting opportunity has arisen for experienced HR Business Partner to join us with a focus on the Operations team in the field, you will collaborate closely with our Regional Directors and their Regional Operations Managers. Reporting to our People Director you will joining a growing People team that is making a real impact on the success of Impact Food Group. What you will be doing HRBP will provide a true partnering service to the Regional Operations Directors across 100 plus schools. Supporting the People Director with strategic people initiatives and ensuring these are delivered effectively. Manage employee relations issues and empower stakeholders to manage high level complex cases. Working with the Engagement, Development & Talent HRBP to ensure presence of talent at every level is in plan with clear succession plans as well as working to identify gaps and create robust training plans. Supporting and driving initiatives that support the Engagement, Development & Talent HRBP to increase engagement levels and improving staff retention within the territory that you support. Guide and advise managers on understanding IFG policies and the practicalities of implementing all policies and procedures consistently and effectively. Support in Company transformation/change programs and people initiatives by acting as a positive influence and change agent to drive positive cultures amongst our teams. Contribute to monthly reporting for the strategic board report. Build and maintain credible and respected relationship with all stakeholders. Support our operational teams in a proactive and efficient manner, ensuring our customers and clients therefore enjoy an outstanding experience Handling all data in strict compliance to GDPR and company confidentiality policies. What we are looking for Excellent collaborator with a flexible and agile growth mindset. ?Worked in a multi-site HRBP role ideally 50 plus sites Worked in a fast-paced HRBP role ideally Food, Retail, Catering or Hospitality. You will be positive, resourceful, engaging whilst having excellent relationship capability and influencing skills. Strong business acumen and understanding of how to build organisations in which talent thrives and is inclusive. Proven experience integrating the needs of the business with a great people agenda. Strong skills in leading change, project management & building relationships. In-depth knowledge of employment law and HR practices with a solid track record in managing / advising on complex / sensitive legal issues. Highly developed influencing skills combined with the ability to manage a challenging and diverse client base. ?You need to be confident in presenting to groups at peer level about your strategy, plans and the added value that you will deliver as a true HRBP. What We d Love to Give You Competitive salary 25 days paid annual leave plus bank holidays Life assurance & company pension scheme. Access to our extensive online Learning platform and development opportunities An employee wellbeing platform. Access to a salary sacrifice electric car scheme. IFG rewards for highstreets discounts. Annual Summer Party with company awards. Additional Details IFG are committed to the safeguarding of children and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which we supply the cost for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.
Mar 08, 2025
Full time
Role: HR Business Partner (Operations Multi Site) Salary: Flexible & Fantastic Benefits (FTC) Location: M4 / Bristol / Reading At Impact Food Group, we are more than a school caterer. The people are the heart of what we do. We are driven by creating a positive food culture and helping more students eat better food. Making a positive social impact is at the centre of our identity. We tirelessly learn, develop and make improvements in every way, every day. Delivered by our distinct and industry leading brands; Innovate, Cucina and Chapter One, we cater for over 500,000 students over 600 schools. Due to continued business growth an exciting opportunity has arisen for experienced HR Business Partner to join us with a focus on the Operations team in the field, you will collaborate closely with our Regional Directors and their Regional Operations Managers. Reporting to our People Director you will joining a growing People team that is making a real impact on the success of Impact Food Group. What you will be doing HRBP will provide a true partnering service to the Regional Operations Directors across 100 plus schools. Supporting the People Director with strategic people initiatives and ensuring these are delivered effectively. Manage employee relations issues and empower stakeholders to manage high level complex cases. Working with the Engagement, Development & Talent HRBP to ensure presence of talent at every level is in plan with clear succession plans as well as working to identify gaps and create robust training plans. Supporting and driving initiatives that support the Engagement, Development & Talent HRBP to increase engagement levels and improving staff retention within the territory that you support. Guide and advise managers on understanding IFG policies and the practicalities of implementing all policies and procedures consistently and effectively. Support in Company transformation/change programs and people initiatives by acting as a positive influence and change agent to drive positive cultures amongst our teams. Contribute to monthly reporting for the strategic board report. Build and maintain credible and respected relationship with all stakeholders. Support our operational teams in a proactive and efficient manner, ensuring our customers and clients therefore enjoy an outstanding experience Handling all data in strict compliance to GDPR and company confidentiality policies. What we are looking for Excellent collaborator with a flexible and agile growth mindset. ?Worked in a multi-site HRBP role ideally 50 plus sites Worked in a fast-paced HRBP role ideally Food, Retail, Catering or Hospitality. You will be positive, resourceful, engaging whilst having excellent relationship capability and influencing skills. Strong business acumen and understanding of how to build organisations in which talent thrives and is inclusive. Proven experience integrating the needs of the business with a great people agenda. Strong skills in leading change, project management & building relationships. In-depth knowledge of employment law and HR practices with a solid track record in managing / advising on complex / sensitive legal issues. Highly developed influencing skills combined with the ability to manage a challenging and diverse client base. ?You need to be confident in presenting to groups at peer level about your strategy, plans and the added value that you will deliver as a true HRBP. What We d Love to Give You Competitive salary 25 days paid annual leave plus bank holidays Life assurance & company pension scheme. Access to our extensive online Learning platform and development opportunities An employee wellbeing platform. Access to a salary sacrifice electric car scheme. IFG rewards for highstreets discounts. Annual Summer Party with company awards. Additional Details IFG are committed to the safeguarding of children and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which we supply the cost for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.
Prospero Teaching has been successfully placing teaching and support staff for over 20 years. Our network of schools, academies, and nurseries spans the UK and international markets. Our educational services are available in a wide range of educational settings; EYFS, Primary, Secondary, Further Education, SEN, and PRUs. Looking for a career that offers meaningful work and a chance to make a difference? Join a team that is passionate about education and committed to making a difference in the lives of students and teachers alike. At Prospero Teaching, you'll have the opportunity to build strong relationships with schools and teaching staff, while also reaching for the stars in terms of targets and commission. With a supportive team environment, excellent commission rates, and plenty of room for personal growth, this is a chance to join a company that truly values its people. We have an opportunity in our education/teaching recruitment team working with one our best consultants. You will be working as an account manager within the education sector and although this is a warm desk, you will be expected to manage those, fill bookings - and repeat! There is a real push on client retention and repeat business for this team and they want this to continue, be embedded in their culture and the mind set of their consultants new and experienced. Experience within recruitment is a must: A hard work ethic An entrepreneurial spirit A strong business acumen Money motivated attitude Strong communication skills Drive and ambition A degree and sales experience is preferable; however, it is not essential if you are of graduate calibre. What we will give you: Competitive base salaries Market leading commission A career development plan Weekly, Monthly, yearly incentives Full training with industry leaders The opportunity to make lots of money! This is not a commission only role; we pay high base salaries and offer a commission structure which is one of the best in the industry.
Mar 08, 2025
Full time
Prospero Teaching has been successfully placing teaching and support staff for over 20 years. Our network of schools, academies, and nurseries spans the UK and international markets. Our educational services are available in a wide range of educational settings; EYFS, Primary, Secondary, Further Education, SEN, and PRUs. Looking for a career that offers meaningful work and a chance to make a difference? Join a team that is passionate about education and committed to making a difference in the lives of students and teachers alike. At Prospero Teaching, you'll have the opportunity to build strong relationships with schools and teaching staff, while also reaching for the stars in terms of targets and commission. With a supportive team environment, excellent commission rates, and plenty of room for personal growth, this is a chance to join a company that truly values its people. We have an opportunity in our education/teaching recruitment team working with one our best consultants. You will be working as an account manager within the education sector and although this is a warm desk, you will be expected to manage those, fill bookings - and repeat! There is a real push on client retention and repeat business for this team and they want this to continue, be embedded in their culture and the mind set of their consultants new and experienced. Experience within recruitment is a must: A hard work ethic An entrepreneurial spirit A strong business acumen Money motivated attitude Strong communication skills Drive and ambition A degree and sales experience is preferable; however, it is not essential if you are of graduate calibre. What we will give you: Competitive base salaries Market leading commission A career development plan Weekly, Monthly, yearly incentives Full training with industry leaders The opportunity to make lots of money! This is not a commission only role; we pay high base salaries and offer a commission structure which is one of the best in the industry.
Society of the Sacred Heart CIO
Wandsworth, London
Job description - Provincial Archivist Organisation: Society of the Sacred Heart Area: Archives, Barat House, Digby Stuart College, University of Roehampton, London SW15 5PU Reports to: Monthly to Executive Director and Quarterly to Provincial Directly Responsible for: Researchers in the archive Role Purpose: To manage and develop the England -Wales Provincial Archives for the Society of the Sacred Heart. To provide excellent communications on matters relating to materials kept within the archives. Responsibilities: Management and administration of the Society of the Sacred Heart (England-Wales Province) Archives Maintenance of an archive database (CALM) to recognised professional standards Principal Duties: Updating and maintaining the digitised catalogue of the collections in the archive Receiving records, including in digital form and assorting, arranging and cataloguing these, comprised of a wide range of materials including but not limited to documents and photographs Using archive materials for in reach work across the wider Society Keeping professional knowledge up to date, including regarding copyright and data protection legislation, through reading and by attending relevant conferences and courses Maintaining retention schedules in collaboration with Society archivists and central administration for all categories of archives in the Society Monitoring and controlling environmental conditions in archival storage areas Reviewing the organisation of the archive, making recommendations and implementing agreed actions Managing the selection and preservation of materials destined for the archive, ensuring that the collections remain up to date and accessible for the future Reviewing storage and conservation arrangements, making recommendations and implementing agreed actions Reviewing access arrangements and actioning these as appropriate Researching and responding to requests for information on historical matters reflected in the archive Researching and sourcing materials from the archive for use in educational displays, virtual exhibitions, talks or presentations for alumnae/i, students and staff of Society schools and RSCJ Maintaining and contributing material to the Province's social media and website Manage the digitisation of existing records (e.g. photographs) to ensure their longevity and to make them accessible to those with legitimate access Developing policies and procedures governing all aspects of archive management, in accordance with best practice; communicating these and ensuring they are adhered to Interviewing and supervising volunteers, student interns and researchers in the archive Preparing a budget and managing all aspects of budget management accurately and efficiently Attending training sessions, workshops and professional conferences, in agreement with line manager, so as to keep up to date with best practice Maintaining accurate records of enquiries, accessions, researchers/visitors, timesheets, annual leave and all other matters relevant to the archives Undertaking any other duties as may reasonably be required
Mar 07, 2025
Full time
Job description - Provincial Archivist Organisation: Society of the Sacred Heart Area: Archives, Barat House, Digby Stuart College, University of Roehampton, London SW15 5PU Reports to: Monthly to Executive Director and Quarterly to Provincial Directly Responsible for: Researchers in the archive Role Purpose: To manage and develop the England -Wales Provincial Archives for the Society of the Sacred Heart. To provide excellent communications on matters relating to materials kept within the archives. Responsibilities: Management and administration of the Society of the Sacred Heart (England-Wales Province) Archives Maintenance of an archive database (CALM) to recognised professional standards Principal Duties: Updating and maintaining the digitised catalogue of the collections in the archive Receiving records, including in digital form and assorting, arranging and cataloguing these, comprised of a wide range of materials including but not limited to documents and photographs Using archive materials for in reach work across the wider Society Keeping professional knowledge up to date, including regarding copyright and data protection legislation, through reading and by attending relevant conferences and courses Maintaining retention schedules in collaboration with Society archivists and central administration for all categories of archives in the Society Monitoring and controlling environmental conditions in archival storage areas Reviewing the organisation of the archive, making recommendations and implementing agreed actions Managing the selection and preservation of materials destined for the archive, ensuring that the collections remain up to date and accessible for the future Reviewing storage and conservation arrangements, making recommendations and implementing agreed actions Reviewing access arrangements and actioning these as appropriate Researching and responding to requests for information on historical matters reflected in the archive Researching and sourcing materials from the archive for use in educational displays, virtual exhibitions, talks or presentations for alumnae/i, students and staff of Society schools and RSCJ Maintaining and contributing material to the Province's social media and website Manage the digitisation of existing records (e.g. photographs) to ensure their longevity and to make them accessible to those with legitimate access Developing policies and procedures governing all aspects of archive management, in accordance with best practice; communicating these and ensuring they are adhered to Interviewing and supervising volunteers, student interns and researchers in the archive Preparing a budget and managing all aspects of budget management accurately and efficiently Attending training sessions, workshops and professional conferences, in agreement with line manager, so as to keep up to date with best practice Maintaining accurate records of enquiries, accessions, researchers/visitors, timesheets, annual leave and all other matters relevant to the archives Undertaking any other duties as may reasonably be required
Description About Us We are a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success. We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, we design and deliver programmes that inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace. We provide them with independent careers guidance, high aspirations and strong employability skills. Our guiding principles are: Work with integrity - doing the right thing for young people Be bold - using challenges to drive innovation Drive equity - challenging our thinking to increase diversity In partnership - working with others to achieve goals The Opportunity We are seeking an experienced senior manager looking to make a difference to young people's lives. If you are passionate about outcomes, impact and delivering service excellence then this role is for you. This is an exciting opportunity to join us in a new role. As the Head of Careers Guidance and Work Experience you will be a key member of our Senior Management Team and play a pivotal role in leading our dedicated teams, driving quality and delivering operational excellence. You will lead and manage development, implementation, and evaluation of our work experience and careers guidance programmes ensuring they are efficient, impactful and align with our charity values and mission. This role is crucial in ensuring that students receive high-quality support to raise their aspirations, enhance their employability and achieve their career goals. The role will also focus on supporting and contributing to others in meeting the Gatsby Benchmarks, ensuring high standards of careers guidance. Working alongside our other Heads of Department, you will support and contribute to the overall success of our charity through provision of opportunities and inspiration for young people that enable them to achieve their potential, create a positive future for themselves and open doors to their success. If you are a dynamic and collaborative leader, with experience in managing and developing services for young people and have a strong understanding of work experience programmes and careers guidance services, then we would love to hear from you. Head of Careers Guidance and Work Experience - Job Description Responsibilities Leadership and Management Form part of our Senior Management Team (SMT), attending meetings, driving company-wide improvements, working collaboratively with services and sharing contributions. Lead, proactively manage and develop the Work Experience and Careers Guidance teams, providing direction, support, and professional development opportunities, ensuring the team has a diverse and dynamic mix of skills and development focus for continuing personal development to achieve individual, team and charity-wide objectives. Develop and implement strategic plans to enhance effectiveness of services. Monitor and evaluate programme outcomes, ensuring alignment with organisational goals and objectives. Ensure that programmes and delivery provide high quality impactful services with a focus on continuous improvement. Maintain a strong knowledge of education legislation and policy, especially in relation to Careers Guidance and Work Experience. Service Management Responsible for day to day running of Careers Guidance and Work Experience services. Management of staff allocation and workloads to ensure contract requirements are met and high quality services are delivered. Design and oversee work experience programs that provide meaningful opportunities for skill development and career exploration. Oversee and quality assure recording of service data. Collaborate with local businesses, educational institutions, and community organisations to create partnerships and secure work experience placements and further opportunities to engage with our services. Responsible for development of resources and materials for the delivery of services and to support students in their career development journey. Ensure programmes contribute to meeting Gatsby Benchmarks, providing a structured and high-quality career guidance framework through delivery of Careers Guidance services. Retain quality marks including Matrix award. Ensure programmes comply with relevant regulations and best practices. Prepare and present programme performance reports. Manage all administration and resources in relation to Careers Guidance and Work Experience delivery, ensuring maximum efficiency and cost effectiveness. Stakeholder Management Build, manage, develop and maintain positive relationships with stakeholders, including employers, schools, and community partners. Manage Careers Guidance and Work Experience contracts, meeting regularly with contract leads and stakeholders to ensure services are well considered and secure. Represent the charity at external events and meetings, advocating for the needs of young people. Business Development and Retention Drive continuous improvement to the service, including overseeing the annual quality review. Retain and grow new business in line with future need. Seek opportunities to grow service delivery and establish new partnerships, ensuring future stability. Work collaboratively across departments to ensure that our Careers Guidance and Work Experience programmes add value and maintain our USP with service customers. Ensure Careers Guidance and Work Experience programmes are fully costed and charged appropriately. Assist and support with preparation of tenders and grant applications when required. Other responsibilities Carry out any other duties in line with the purpose and grade of the role. Complete all tasks in accordance with our policies and procedures, particularly those relating to Safeguarding, Equal Opportunities, GDPR and Health and Safety Requirements Qualifications A minimum of 5 GCSEs at A to C grade or equivalent (including English and Maths) A Levels or equivalent qualification Educated to Degree level or able to demonstrate equivalent experience Person Specification Essential Strong understanding of work experience programmes and careers guidance/IAG services. Proven ability to motivate, manage and build positive relationships and partnerships with direct reports, stakeholders and colleagues. Excellent communication and interpersonal skills. Demonstrable project management skills and experience, ideally in an education context. Ability to negotiate and influence with a range of audiences and stakeholders. Strong knowledge and understanding of GDPR / Data Protection legislation. Ability to plan, prioritise and organise own and team workloads effectively. Proactive approach to learning new skills and leading service enhancement. Ability to adopt a flexible approach in managing conflicting demands. Ability to meet strict deadlines ensuring contractual compliance and requirements are met. High degree of proficiency implementing delivery of services to external clients. Excellent administrative skills and attention to detail. Good working knowledge of Microsoft Outlook, Word, Excel, Powerpoint, Sharepoint and Teams. Ability to retain, grow and directly line manage contracted services and service areas. Commitment to our mission and values Experience of managing a diverse team. Self-motivated, enthusiastic and confident. Desirable Proven experience in a leadership role in a non-profit or similar organisation. Experience of budget management. Experience of working in the education and/or charity sector. Experience of marketing products both on and offline, including social media platforms. Level 6/7 Careers Guidance qualification. Experience of delivery of Careers Guidance programmes. Experience of delivery of Work Experience programmes. Benefits 29 days annual leave plus bank holidays 3 volunteering days per year Family friendly policies Hybrid working arrangements If you have the skills and desire to join our team, please see our job description for further details. How to Apply If you wish to apply for this role, please provide your CV and a covering letter outlining why you are suitable for the role, clearly addressing the requirements of the person specification. Closing date Interviews will be held on a rolling basis. We will review applications as we receive them and aim to appoint as soon as we meet the right person. We reserve the right to close the application process early if we find a suitable candidate. Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants. We are committed to safeguarding and promoting the welfare of children and young people . click apply for full job details
Mar 06, 2025
Full time
Description About Us We are a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success. We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, we design and deliver programmes that inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace. We provide them with independent careers guidance, high aspirations and strong employability skills. Our guiding principles are: Work with integrity - doing the right thing for young people Be bold - using challenges to drive innovation Drive equity - challenging our thinking to increase diversity In partnership - working with others to achieve goals The Opportunity We are seeking an experienced senior manager looking to make a difference to young people's lives. If you are passionate about outcomes, impact and delivering service excellence then this role is for you. This is an exciting opportunity to join us in a new role. As the Head of Careers Guidance and Work Experience you will be a key member of our Senior Management Team and play a pivotal role in leading our dedicated teams, driving quality and delivering operational excellence. You will lead and manage development, implementation, and evaluation of our work experience and careers guidance programmes ensuring they are efficient, impactful and align with our charity values and mission. This role is crucial in ensuring that students receive high-quality support to raise their aspirations, enhance their employability and achieve their career goals. The role will also focus on supporting and contributing to others in meeting the Gatsby Benchmarks, ensuring high standards of careers guidance. Working alongside our other Heads of Department, you will support and contribute to the overall success of our charity through provision of opportunities and inspiration for young people that enable them to achieve their potential, create a positive future for themselves and open doors to their success. If you are a dynamic and collaborative leader, with experience in managing and developing services for young people and have a strong understanding of work experience programmes and careers guidance services, then we would love to hear from you. Head of Careers Guidance and Work Experience - Job Description Responsibilities Leadership and Management Form part of our Senior Management Team (SMT), attending meetings, driving company-wide improvements, working collaboratively with services and sharing contributions. Lead, proactively manage and develop the Work Experience and Careers Guidance teams, providing direction, support, and professional development opportunities, ensuring the team has a diverse and dynamic mix of skills and development focus for continuing personal development to achieve individual, team and charity-wide objectives. Develop and implement strategic plans to enhance effectiveness of services. Monitor and evaluate programme outcomes, ensuring alignment with organisational goals and objectives. Ensure that programmes and delivery provide high quality impactful services with a focus on continuous improvement. Maintain a strong knowledge of education legislation and policy, especially in relation to Careers Guidance and Work Experience. Service Management Responsible for day to day running of Careers Guidance and Work Experience services. Management of staff allocation and workloads to ensure contract requirements are met and high quality services are delivered. Design and oversee work experience programs that provide meaningful opportunities for skill development and career exploration. Oversee and quality assure recording of service data. Collaborate with local businesses, educational institutions, and community organisations to create partnerships and secure work experience placements and further opportunities to engage with our services. Responsible for development of resources and materials for the delivery of services and to support students in their career development journey. Ensure programmes contribute to meeting Gatsby Benchmarks, providing a structured and high-quality career guidance framework through delivery of Careers Guidance services. Retain quality marks including Matrix award. Ensure programmes comply with relevant regulations and best practices. Prepare and present programme performance reports. Manage all administration and resources in relation to Careers Guidance and Work Experience delivery, ensuring maximum efficiency and cost effectiveness. Stakeholder Management Build, manage, develop and maintain positive relationships with stakeholders, including employers, schools, and community partners. Manage Careers Guidance and Work Experience contracts, meeting regularly with contract leads and stakeholders to ensure services are well considered and secure. Represent the charity at external events and meetings, advocating for the needs of young people. Business Development and Retention Drive continuous improvement to the service, including overseeing the annual quality review. Retain and grow new business in line with future need. Seek opportunities to grow service delivery and establish new partnerships, ensuring future stability. Work collaboratively across departments to ensure that our Careers Guidance and Work Experience programmes add value and maintain our USP with service customers. Ensure Careers Guidance and Work Experience programmes are fully costed and charged appropriately. Assist and support with preparation of tenders and grant applications when required. Other responsibilities Carry out any other duties in line with the purpose and grade of the role. Complete all tasks in accordance with our policies and procedures, particularly those relating to Safeguarding, Equal Opportunities, GDPR and Health and Safety Requirements Qualifications A minimum of 5 GCSEs at A to C grade or equivalent (including English and Maths) A Levels or equivalent qualification Educated to Degree level or able to demonstrate equivalent experience Person Specification Essential Strong understanding of work experience programmes and careers guidance/IAG services. Proven ability to motivate, manage and build positive relationships and partnerships with direct reports, stakeholders and colleagues. Excellent communication and interpersonal skills. Demonstrable project management skills and experience, ideally in an education context. Ability to negotiate and influence with a range of audiences and stakeholders. Strong knowledge and understanding of GDPR / Data Protection legislation. Ability to plan, prioritise and organise own and team workloads effectively. Proactive approach to learning new skills and leading service enhancement. Ability to adopt a flexible approach in managing conflicting demands. Ability to meet strict deadlines ensuring contractual compliance and requirements are met. High degree of proficiency implementing delivery of services to external clients. Excellent administrative skills and attention to detail. Good working knowledge of Microsoft Outlook, Word, Excel, Powerpoint, Sharepoint and Teams. Ability to retain, grow and directly line manage contracted services and service areas. Commitment to our mission and values Experience of managing a diverse team. Self-motivated, enthusiastic and confident. Desirable Proven experience in a leadership role in a non-profit or similar organisation. Experience of budget management. Experience of working in the education and/or charity sector. Experience of marketing products both on and offline, including social media platforms. Level 6/7 Careers Guidance qualification. Experience of delivery of Careers Guidance programmes. Experience of delivery of Work Experience programmes. Benefits 29 days annual leave plus bank holidays 3 volunteering days per year Family friendly policies Hybrid working arrangements If you have the skills and desire to join our team, please see our job description for further details. How to Apply If you wish to apply for this role, please provide your CV and a covering letter outlining why you are suitable for the role, clearly addressing the requirements of the person specification. Closing date Interviews will be held on a rolling basis. We will review applications as we receive them and aim to appoint as soon as we meet the right person. We reserve the right to close the application process early if we find a suitable candidate. Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants. We are committed to safeguarding and promoting the welfare of children and young people . click apply for full job details
Team Manager - Frontline About the role Northamptonshire Children's Trust (NCT) is seeking a Social Work Team Manager for our Frontline Hubs, with current Social Work England registration, Practice Educator PEP 2 or equivalent and previous leadership experience in a similar role and/or knowledge and experience of the Frontline Programme. The Frontline Hubs are part of the Children's Support and Safeguarding Service, and you will provide leadership to the hubs, which consists of a Consultant Social Worker (CSW) and up to 5 Frontline Participants (Social Work Students) in each hub. The hubs are in the West and North of the County, and you will be expected to travel efficiently across the county to fulfil your responsibilities. As a Team Manager you will be responsible for allocating and prioritising workloads effectively to ensure the care of the child is paramount. Additionally, you will focus on developing your teams to deliver an efficient and effective service. You will play a pivotal role in enhancing practices within the Children's Support and Safeguarding Service and contribute to staff development by supporting your peers with tasks related to the Team Manager role. This will require close collaboration with teams across the service, the Social Work Academy, and the Learning and Development team. Additionally, you will support your peers in the Children's Support and Safeguarding Service The right candidate will have responsibility for the team plan to meet objectives and ensure performance targets are achieved. What will you be doing? Northamptonshire's Children's Trust's Frontline Hubs consist of Social Work participants who undertake a year-long placement within NCT. Following this placement, they progress into their ASYE year within the academy and designated safeguarding teams. You will provide opportunities for students to learn and develop the skills needed to become qualified social workers. They will study while working within a social work team, combining theory with practical experience to develop essential skills for excellent social work. Applying both Systemic Approach and Signs of Safety, you will work closely with NCT's Social Work Academy and the Learning and development team, and you will support your Hubs as they progress through their year in placement and into the Academy as ASYE's. The CSW's case hold, and the participants are linked as co-workers, they complete work with children who are subject to child-in-need, children in need of protection, care experienced children and at times children subject to Public Law Outline/Initial Care Proceedings. They also support multi-agency practice in completing pre-birth and parenting assessments and work with adolescents focusing on contextualised safeguarding. As the Team Manager you will be supporting your CSW's with the Practice Educator role to ensure the participants are adhering to the Frontline Programme and requirements. Utilising a relationship-based approach, where the young person is at the heart of everything we do, the service will undertake assessments, both statutory and non-statutory, and will focus on intensive, direct work to meet complex needs and manage associated risks. Some packages of support will be led by social workers, others by lead professionals from across the service, including our Children and Families Support Services partners. The service aims for young people to achieve positive outcomes by ensuring they are safe, adequately housed, and supported (preferably with their families). It also focuses on their physical and emotional health, and their success in education, training, or employment. About you The right candidate will be a qualified Social Worker, with current Social Work England registration, and ideally with a Level 5 NVQ Management qualification, or equivalent relevant experience. You will have your Practice Educator Professional Standards level 2 or equivalent and have knowledge or experience of the Frontline programme and a passion to support students on their development to becoming qualified Social Workers. You will have knowledge or experience of Systemic approach and signs of safety or be prepared to undertake the relevant training. You will have the ability to manage a team and ensure development and performance issues are addressed though support and coaching. You will have previous budgetary control experience, ICT skills and the ability to represent the service at a more senior management level if required. Closing date of this advert will be Friday 28th February 2025 Interviews will be held on Friday 14th March 2025 Please contact Beth Pacey - Service Manager, for any further discussion or information about the role , email - This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. It is also a regulated activity and will be subject to a Barred List check Our benefits We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do. We really value our workforce and offer you a great benefits package including: SWE Registration paid yearly (social care colleagues) Recruitment Welcome Bonus of £2,200 Relocation costs of up to £8,000 Retention bonus payments for established personnel 28 days annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days, after 5 years Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection. Opportunity to purchase up to 25 days annual leave Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information. Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more. Flexible and family working arrangements including enhanced maternity benefits A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions Extensive Learning & Development and career development opportunities Subsidised town centre car parking scheme About us At Northamptonshire Children's Trust, children, young people and families are at the heart of all we do - in every decision we make and every action we take. Our mission is driven by the unwavering commitment to achieving the best outcomes for them. The Trust is wholly owned and funded but operationally independent from the Councils. Our workforce are our most valuable asset and are pivotal to making the services and support we offer to children, young people and families who need us to be the absolute best we can be. We value our colleagues and empower them to be able to do the best job of their lives every single day, working in a culture of support and kindness where achievements are celebrated and creativity is very much welcomed. At NCT equality, diversity and inclusion are part of us and in everything we do, to enable all colleagues to develop and thrive in our organisation. We are a disability confident employer and have a commitment to care leavers who we guarantee an interview if they meet the essential criteria. Join our dedicated team and be a part of an organisation where your work makes a real difference. Attached documents Job Description
Feb 21, 2025
Full time
Team Manager - Frontline About the role Northamptonshire Children's Trust (NCT) is seeking a Social Work Team Manager for our Frontline Hubs, with current Social Work England registration, Practice Educator PEP 2 or equivalent and previous leadership experience in a similar role and/or knowledge and experience of the Frontline Programme. The Frontline Hubs are part of the Children's Support and Safeguarding Service, and you will provide leadership to the hubs, which consists of a Consultant Social Worker (CSW) and up to 5 Frontline Participants (Social Work Students) in each hub. The hubs are in the West and North of the County, and you will be expected to travel efficiently across the county to fulfil your responsibilities. As a Team Manager you will be responsible for allocating and prioritising workloads effectively to ensure the care of the child is paramount. Additionally, you will focus on developing your teams to deliver an efficient and effective service. You will play a pivotal role in enhancing practices within the Children's Support and Safeguarding Service and contribute to staff development by supporting your peers with tasks related to the Team Manager role. This will require close collaboration with teams across the service, the Social Work Academy, and the Learning and Development team. Additionally, you will support your peers in the Children's Support and Safeguarding Service The right candidate will have responsibility for the team plan to meet objectives and ensure performance targets are achieved. What will you be doing? Northamptonshire's Children's Trust's Frontline Hubs consist of Social Work participants who undertake a year-long placement within NCT. Following this placement, they progress into their ASYE year within the academy and designated safeguarding teams. You will provide opportunities for students to learn and develop the skills needed to become qualified social workers. They will study while working within a social work team, combining theory with practical experience to develop essential skills for excellent social work. Applying both Systemic Approach and Signs of Safety, you will work closely with NCT's Social Work Academy and the Learning and development team, and you will support your Hubs as they progress through their year in placement and into the Academy as ASYE's. The CSW's case hold, and the participants are linked as co-workers, they complete work with children who are subject to child-in-need, children in need of protection, care experienced children and at times children subject to Public Law Outline/Initial Care Proceedings. They also support multi-agency practice in completing pre-birth and parenting assessments and work with adolescents focusing on contextualised safeguarding. As the Team Manager you will be supporting your CSW's with the Practice Educator role to ensure the participants are adhering to the Frontline Programme and requirements. Utilising a relationship-based approach, where the young person is at the heart of everything we do, the service will undertake assessments, both statutory and non-statutory, and will focus on intensive, direct work to meet complex needs and manage associated risks. Some packages of support will be led by social workers, others by lead professionals from across the service, including our Children and Families Support Services partners. The service aims for young people to achieve positive outcomes by ensuring they are safe, adequately housed, and supported (preferably with their families). It also focuses on their physical and emotional health, and their success in education, training, or employment. About you The right candidate will be a qualified Social Worker, with current Social Work England registration, and ideally with a Level 5 NVQ Management qualification, or equivalent relevant experience. You will have your Practice Educator Professional Standards level 2 or equivalent and have knowledge or experience of the Frontline programme and a passion to support students on their development to becoming qualified Social Workers. You will have knowledge or experience of Systemic approach and signs of safety or be prepared to undertake the relevant training. You will have the ability to manage a team and ensure development and performance issues are addressed though support and coaching. You will have previous budgetary control experience, ICT skills and the ability to represent the service at a more senior management level if required. Closing date of this advert will be Friday 28th February 2025 Interviews will be held on Friday 14th March 2025 Please contact Beth Pacey - Service Manager, for any further discussion or information about the role , email - This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. It is also a regulated activity and will be subject to a Barred List check Our benefits We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do. We really value our workforce and offer you a great benefits package including: SWE Registration paid yearly (social care colleagues) Recruitment Welcome Bonus of £2,200 Relocation costs of up to £8,000 Retention bonus payments for established personnel 28 days annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days, after 5 years Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection. Opportunity to purchase up to 25 days annual leave Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information. Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more. Flexible and family working arrangements including enhanced maternity benefits A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions Extensive Learning & Development and career development opportunities Subsidised town centre car parking scheme About us At Northamptonshire Children's Trust, children, young people and families are at the heart of all we do - in every decision we make and every action we take. Our mission is driven by the unwavering commitment to achieving the best outcomes for them. The Trust is wholly owned and funded but operationally independent from the Councils. Our workforce are our most valuable asset and are pivotal to making the services and support we offer to children, young people and families who need us to be the absolute best we can be. We value our colleagues and empower them to be able to do the best job of their lives every single day, working in a culture of support and kindness where achievements are celebrated and creativity is very much welcomed. At NCT equality, diversity and inclusion are part of us and in everything we do, to enable all colleagues to develop and thrive in our organisation. We are a disability confident employer and have a commitment to care leavers who we guarantee an interview if they meet the essential criteria. Join our dedicated team and be a part of an organisation where your work makes a real difference. Attached documents Job Description
£44,636 per annum (rising to £46,020 in April 2025) Full time, 35 hours per week Fixed term maternity cover for 15 months London based contract with the option of hybrid working in the office and from home We are looking for an experienced marketer to drive our member recruitment and retention initiatives, helping us expand our membership and build a thriving physiotherapy community. As part of the Membership Marketing team, you will execute multi-channel marketing activities targeted at various audiences, leveraging insights and data to inform your approach. This role requires a proactive and detail-oriented individual who thrives in a collaborative environment and can balance multiple projects effectively. You ll have experience planning and implementing recruitment and retention activities through email, direct mail and social media. In this role, you will be responsible for creating and delivering compelling campaigns that attract new members and enhance engagement with existing ones. You will work closely with colleagues across different teams, ensuring marketing efforts align with the broader membership strategy. Additionally, you will play a vital role in member communications, developing engaging content and messaging tailored to different audience segments. Your ability to create clear, persuasive, and effective marketing materials will be crucial in fostering strong member relationships and reinforcing the value of membership. For an informal discussion about the role, please contact Hannah Smith at Head Office. Why work for the Chartered Society of Physiotherapy? The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare. At the CSP our goal is to create a culture which is characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning , courage , inclusive and integrity . Our shared values are part of our organisational DNA and reflect the expectations we have of ourselves and others. They guide what we do and how we do it to have the greatest impact for our members. Please visit the website for further information. We offer an excellent benefits package, including 27 days of annual leave , plus a Christmas office closure . We offer a competitive pension scheme (12% employer), life assurance at four times the annual salary, and extensive health and well-being support , including occupational health services, a 24/7 employee assistance program, and up to eight free counseling sessions per year. Additional benefits include enhanced family leave , company sick pay from day one , and financial support options such as season ticket loans and a cycle-to-work scheme . Employees also receive eye care support , flu vaccination vouchers , and access to CSP Plus discounts on a range of products and services. The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from. To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs). To apply for the role please click on the Apply online tab below and complete the online application form. CVs will not be accepted. Closing date: 10am, 6 March 2025. Interview date: 20 March 2025. If you require any adjustments during the application stage, please email the Human Resources team at Head Office. The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website. NO AGENCIES
Feb 21, 2025
Full time
£44,636 per annum (rising to £46,020 in April 2025) Full time, 35 hours per week Fixed term maternity cover for 15 months London based contract with the option of hybrid working in the office and from home We are looking for an experienced marketer to drive our member recruitment and retention initiatives, helping us expand our membership and build a thriving physiotherapy community. As part of the Membership Marketing team, you will execute multi-channel marketing activities targeted at various audiences, leveraging insights and data to inform your approach. This role requires a proactive and detail-oriented individual who thrives in a collaborative environment and can balance multiple projects effectively. You ll have experience planning and implementing recruitment and retention activities through email, direct mail and social media. In this role, you will be responsible for creating and delivering compelling campaigns that attract new members and enhance engagement with existing ones. You will work closely with colleagues across different teams, ensuring marketing efforts align with the broader membership strategy. Additionally, you will play a vital role in member communications, developing engaging content and messaging tailored to different audience segments. Your ability to create clear, persuasive, and effective marketing materials will be crucial in fostering strong member relationships and reinforcing the value of membership. For an informal discussion about the role, please contact Hannah Smith at Head Office. Why work for the Chartered Society of Physiotherapy? The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare. At the CSP our goal is to create a culture which is characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning , courage , inclusive and integrity . Our shared values are part of our organisational DNA and reflect the expectations we have of ourselves and others. They guide what we do and how we do it to have the greatest impact for our members. Please visit the website for further information. We offer an excellent benefits package, including 27 days of annual leave , plus a Christmas office closure . We offer a competitive pension scheme (12% employer), life assurance at four times the annual salary, and extensive health and well-being support , including occupational health services, a 24/7 employee assistance program, and up to eight free counseling sessions per year. Additional benefits include enhanced family leave , company sick pay from day one , and financial support options such as season ticket loans and a cycle-to-work scheme . Employees also receive eye care support , flu vaccination vouchers , and access to CSP Plus discounts on a range of products and services. The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from. To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs). To apply for the role please click on the Apply online tab below and complete the online application form. CVs will not be accepted. Closing date: 10am, 6 March 2025. Interview date: 20 March 2025. If you require any adjustments during the application stage, please email the Human Resources team at Head Office. The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website. NO AGENCIES
Team Manager - Frontline Salary £55,582 to £59,827 About the role Northamptonshire Children's Trust (NCT) is seeking a Social Work Team Manager for our Frontline Hubs, with current Social Work England registration, Practice Educator PEP 2 or equivalent and previous leadership experience in a similar role and/or knowledge and experience of the Frontline Programme. The Frontline Hubs are part of the Children's Support and Safeguarding Service, and you will provide leadership to the hubs, which consists of a Consultant Social Worker (CSW) and up to 5 Frontline Participants (Social Work Students) in each hub. The hubs are in the West and North of the County, and you will be expected to travel efficiently across the county to fulfil your responsibilities. As a Team Manager you will be responsible for allocating and prioritising workloads effectively to ensure the care of the child is paramount. Additionally, you will focus on developing your teams to deliver an efficient and effective service. You will play a pivotal role in enhancing practices within the Children's Support and Safeguarding Service and contribute to staff development by supporting your peers with tasks related to the Team Manager role. This will require close collaboration with teams across the service, the Social Work Academy, and the Learning and Development team. Additionally, you will support your peers in the Children's Support and Safeguarding Service The right candidate will have responsibility for the team plan to meet objectives and ensure performance targets are achieved. What will you be doing? Northamptonshire's Children's Trust's Frontline Hubs consist of Social Work participants who undertake a year-long placement within NCT. Following this placement, they progress into their ASYE year within the academy and designated safeguarding teams. You will provide opportunities for students to learn and develop the skills needed to become qualified social workers. They will study while working within a social work team, combining theory with practical experience to develop essential skills for excellent social work. Applying both Systemic Approach and Signs of Safety, you will work closely with NCT's Social Work Academy and the Learning and development team, and you will support your Hubs as they progress through their year in placement and into the Academy as ASYE's. The CSW's case hold, and the participants are linked as co-workers, they complete work with children who are subject to child-in-need, children in need of protection, care experienced children and at times children subject to Public Law Outline/Initial Care Proceedings. They also support multi-agency practice in completing pre-birth and parenting assessments and work with adolescents focusing on contextualised safeguarding. As the Team Manager you will be supporting your CSW's with the Practice Educator role to ensure the participants are adhering to the Frontline Programme and requirements. Utilising a relationship-based approach, where the young person is at the heart of everything we do, the service will undertake assessments, both statutory and non-statutory, and will focus on intensive, direct work to meet complex needs and manage associated risks. Some packages of support will be led by social workers, others by lead professionals from across the service, including our Children and Families Support Services partners. The service aims for young people to achieve positive outcomes by ensuring they are safe, adequately housed, and supported (preferably with their families). It also focuses on their physical and emotional health, and their success in education, training, or employment. About you The right candidate will be a qualified Social Worker, with current Social Work England registration, and ideally with a Level 5 NVQ Management qualification, or equivalent relevant experience. You will have your Practice Educator Professional Standards level 2 or equivalent and have knowledge or experience of the Frontline programme and a passion to support students on their development to becoming qualified Social Workers. You will have knowledge or experience of Systemic approach and signs of safety or be prepared to undertake the relevant training. You will have the ability to manage a team and ensure development and performance issues are addressed though support and coaching. You will have previous budgetary control experience, ICT skills and the ability to represent the service at a more senior management level if required. Closing date of this advert will be Friday 28th February 2025 Interviews will be held on Friday 14th March 2025 Please contact Beth Pacey - Service Manager, for any further discussion or information about the role , email - This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. It is also a regulated activity and will be subject to a Barred List check Our benefits We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do. We really value our workforce and offer you a great benefits package including: SWE Registration paid yearly (social care colleagues) Recruitment Welcome Bonus of £2,200 Relocation costs of up to £8,000 Retention bonus payments for established personnel 28 days annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days, after 5 years Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection. Opportunity to purchase up to 25 days annual leave Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information. Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more. Flexible and family working arrangements including enhanced maternity benefits A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions Extensive Learning & Development and career development opportunities Subsidised town centre car parking scheme About us At Northamptonshire Children's Trust, children, young people and families are at the heart of all we do - in every decision we make and every action we take. Our mission is driven by the unwavering commitment to achieving the best outcomes for them. The Trust is wholly owned and funded but operationally independent from the Councils. Our workforce are our most valuable asset and are pivotal to making the services and support we offer to children, young people and families who need us to be the absolute best we can be. We value our colleagues and empower them to be able to do the best job of their lives every single day, working in a culture of support and kindness where achievements are celebrated and creativity is very much welcomed. At NCT equality, diversity and inclusion are part of us and in everything we do, to enable all colleagues to develop and thrive in our organisation. We are a disability confident employer and have a commitment to care leavers who we guarantee an interview if they meet the essential criteria. Join our dedicated team and be a part of an organisation where your work makes a real difference.
Feb 20, 2025
Full time
Team Manager - Frontline Salary £55,582 to £59,827 About the role Northamptonshire Children's Trust (NCT) is seeking a Social Work Team Manager for our Frontline Hubs, with current Social Work England registration, Practice Educator PEP 2 or equivalent and previous leadership experience in a similar role and/or knowledge and experience of the Frontline Programme. The Frontline Hubs are part of the Children's Support and Safeguarding Service, and you will provide leadership to the hubs, which consists of a Consultant Social Worker (CSW) and up to 5 Frontline Participants (Social Work Students) in each hub. The hubs are in the West and North of the County, and you will be expected to travel efficiently across the county to fulfil your responsibilities. As a Team Manager you will be responsible for allocating and prioritising workloads effectively to ensure the care of the child is paramount. Additionally, you will focus on developing your teams to deliver an efficient and effective service. You will play a pivotal role in enhancing practices within the Children's Support and Safeguarding Service and contribute to staff development by supporting your peers with tasks related to the Team Manager role. This will require close collaboration with teams across the service, the Social Work Academy, and the Learning and Development team. Additionally, you will support your peers in the Children's Support and Safeguarding Service The right candidate will have responsibility for the team plan to meet objectives and ensure performance targets are achieved. What will you be doing? Northamptonshire's Children's Trust's Frontline Hubs consist of Social Work participants who undertake a year-long placement within NCT. Following this placement, they progress into their ASYE year within the academy and designated safeguarding teams. You will provide opportunities for students to learn and develop the skills needed to become qualified social workers. They will study while working within a social work team, combining theory with practical experience to develop essential skills for excellent social work. Applying both Systemic Approach and Signs of Safety, you will work closely with NCT's Social Work Academy and the Learning and development team, and you will support your Hubs as they progress through their year in placement and into the Academy as ASYE's. The CSW's case hold, and the participants are linked as co-workers, they complete work with children who are subject to child-in-need, children in need of protection, care experienced children and at times children subject to Public Law Outline/Initial Care Proceedings. They also support multi-agency practice in completing pre-birth and parenting assessments and work with adolescents focusing on contextualised safeguarding. As the Team Manager you will be supporting your CSW's with the Practice Educator role to ensure the participants are adhering to the Frontline Programme and requirements. Utilising a relationship-based approach, where the young person is at the heart of everything we do, the service will undertake assessments, both statutory and non-statutory, and will focus on intensive, direct work to meet complex needs and manage associated risks. Some packages of support will be led by social workers, others by lead professionals from across the service, including our Children and Families Support Services partners. The service aims for young people to achieve positive outcomes by ensuring they are safe, adequately housed, and supported (preferably with their families). It also focuses on their physical and emotional health, and their success in education, training, or employment. About you The right candidate will be a qualified Social Worker, with current Social Work England registration, and ideally with a Level 5 NVQ Management qualification, or equivalent relevant experience. You will have your Practice Educator Professional Standards level 2 or equivalent and have knowledge or experience of the Frontline programme and a passion to support students on their development to becoming qualified Social Workers. You will have knowledge or experience of Systemic approach and signs of safety or be prepared to undertake the relevant training. You will have the ability to manage a team and ensure development and performance issues are addressed though support and coaching. You will have previous budgetary control experience, ICT skills and the ability to represent the service at a more senior management level if required. Closing date of this advert will be Friday 28th February 2025 Interviews will be held on Friday 14th March 2025 Please contact Beth Pacey - Service Manager, for any further discussion or information about the role , email - This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. It is also a regulated activity and will be subject to a Barred List check Our benefits We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do. We really value our workforce and offer you a great benefits package including: SWE Registration paid yearly (social care colleagues) Recruitment Welcome Bonus of £2,200 Relocation costs of up to £8,000 Retention bonus payments for established personnel 28 days annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days, after 5 years Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection. Opportunity to purchase up to 25 days annual leave Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information. Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more. Flexible and family working arrangements including enhanced maternity benefits A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions Extensive Learning & Development and career development opportunities Subsidised town centre car parking scheme About us At Northamptonshire Children's Trust, children, young people and families are at the heart of all we do - in every decision we make and every action we take. Our mission is driven by the unwavering commitment to achieving the best outcomes for them. The Trust is wholly owned and funded but operationally independent from the Councils. Our workforce are our most valuable asset and are pivotal to making the services and support we offer to children, young people and families who need us to be the absolute best we can be. We value our colleagues and empower them to be able to do the best job of their lives every single day, working in a culture of support and kindness where achievements are celebrated and creativity is very much welcomed. At NCT equality, diversity and inclusion are part of us and in everything we do, to enable all colleagues to develop and thrive in our organisation. We are a disability confident employer and have a commitment to care leavers who we guarantee an interview if they meet the essential criteria. Join our dedicated team and be a part of an organisation where your work makes a real difference.
18Recruitment are working with a leading Residential Estate Agency and Property Management company with office across Birmingham and the West Midlands. They are currently going through large growth plans and are seeking a highly experienced Property Manager, either at mid to Senior Property Management level of experience. This position gives huge potential with a forward thinking company and to be part of a family run business, and not just a number. Key Responsibilities Manage tenant communications, addressing inquiries and resolving issues promptly while maintaining excellent phone etiquette. Prepare and manage budgets, monitor expenses, and ensure financial targets are met. Utilise Alto software for data entry, reporting, and tracking property performance metrics. Train, supervise, and mentor staff members in administrative tasks and customer service best practices. Collaborate with maintenance teams to coordinate repairs and improvements efficiently. Oversee the day-to-day operations of multiple properties, ensuring they are well-maintained and compliant with regulations. Develop and implement strategies for property management that enhance tenant retention and satisfaction. Conduct regular property inspections to identify maintenance needs and ensure high standards of cleanliness and safety. Requirements Strong administrative skills including proficiency in data entry and office management tasks. Exceptional communication skills, both verbal and written, with a focus on professional phone etiquette. Familiarity with Alto or similar property management software is highly desirable. Ability to work independently as well as part of a team in a fast-paced environment. Proven experience in property management or a related field with a strong understanding of residential and student property processes. Excellent organisational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail. Please apply for immediate consideration and to have a confidential conversion.
Feb 19, 2025
Full time
18Recruitment are working with a leading Residential Estate Agency and Property Management company with office across Birmingham and the West Midlands. They are currently going through large growth plans and are seeking a highly experienced Property Manager, either at mid to Senior Property Management level of experience. This position gives huge potential with a forward thinking company and to be part of a family run business, and not just a number. Key Responsibilities Manage tenant communications, addressing inquiries and resolving issues promptly while maintaining excellent phone etiquette. Prepare and manage budgets, monitor expenses, and ensure financial targets are met. Utilise Alto software for data entry, reporting, and tracking property performance metrics. Train, supervise, and mentor staff members in administrative tasks and customer service best practices. Collaborate with maintenance teams to coordinate repairs and improvements efficiently. Oversee the day-to-day operations of multiple properties, ensuring they are well-maintained and compliant with regulations. Develop and implement strategies for property management that enhance tenant retention and satisfaction. Conduct regular property inspections to identify maintenance needs and ensure high standards of cleanliness and safety. Requirements Strong administrative skills including proficiency in data entry and office management tasks. Exceptional communication skills, both verbal and written, with a focus on professional phone etiquette. Familiarity with Alto or similar property management software is highly desirable. Ability to work independently as well as part of a team in a fast-paced environment. Proven experience in property management or a related field with a strong understanding of residential and student property processes. Excellent organisational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail. Please apply for immediate consideration and to have a confidential conversion.
