L&D Partner Bedford (Hybrid Working) £47,000 to £53,000 p.a. dependent on experience, skills and knowledge Permanent Full Time (37 hours per week) Are you ready to take the next step in your L&D career? Do you thrive in challenging environments, influencing at all levels, and driving meaningful change? If so, this opportunity could be the perfect fit for you! Why Join Us? This is a unique and new opportunity to make a real impact in shaping learning and development across bpha. You'll drive change towards a high-performance, customer-focused culture, and be part of a forward-thinking organisation that values development and innovation. About the Role With this new role, we re seeking a dynamic and experienced Learning & Development professional who can play a key role in helping to shape and refocus the L&D team. There is therefore a real opportunity to influence outcomes from the start. You will play a crucial role in shaping our learning culture and influencing key stakeholders at all levels. If you re comfortable working strategically and operationally, can cut through the noise to identify real issues, and provide credible solutions, we want to hear from you! This role is ideal for someone looking to take the final step in their L&D career before moving to a managerial position. What You ll Bring To succeed in this role, you should have: Extensive experience of influencing and engaging stakeholders in complex, changing environments A proven ability to drive personal development initiatives where learning isn't the top priority Strong problem-solving skills and the ability to think quickly, offering practical, hands-on support Experiences in Leadership and development programs including talent for coaching managers informally Experience in evaluating the impact and effectiveness of learning and development initiatives Creativity in designing development solutions and motivating others to participate A strategic mindset with the ability to work independently and as part of a team Effective communication skills to promote L&D activities across the business Application Process To apply, please provide: Your CV demonstrating your suitability for the role A statement on what you re looking for in your next role. This should be exactly 250 words. A 500-word response outlining what you would bring to this role and how you envision working alongside the L&D Manager The above to be Word Documents with a wordcount included The recruitment process for this role is as follows: The closing date for applications is Sunday 29th June. Successful applicants will be invited to a first stage interview via Microsoft Teams on either 8th July, 9th July, 15th July or 16th July. Second stage interviews will be held at the bpha head office at Bedford Heights in Bedford on 22nd July. bpha employee benefits A competitive salary from £47,000 and a fantastic range of benefits including: 28 days holiday PLUS Bank Holidays A generous contributory pension scheme Free private health care Free life assurance Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme The successful candidate will need to complete a basic DBS application. Please note applications will be considered as received, therefore bpha reserves the right to close applications early on identification of a suitable candidate. Therefore, we advise you to apply early to avoid disappointment.
Jun 17, 2025
Full time
L&D Partner Bedford (Hybrid Working) £47,000 to £53,000 p.a. dependent on experience, skills and knowledge Permanent Full Time (37 hours per week) Are you ready to take the next step in your L&D career? Do you thrive in challenging environments, influencing at all levels, and driving meaningful change? If so, this opportunity could be the perfect fit for you! Why Join Us? This is a unique and new opportunity to make a real impact in shaping learning and development across bpha. You'll drive change towards a high-performance, customer-focused culture, and be part of a forward-thinking organisation that values development and innovation. About the Role With this new role, we re seeking a dynamic and experienced Learning & Development professional who can play a key role in helping to shape and refocus the L&D team. There is therefore a real opportunity to influence outcomes from the start. You will play a crucial role in shaping our learning culture and influencing key stakeholders at all levels. If you re comfortable working strategically and operationally, can cut through the noise to identify real issues, and provide credible solutions, we want to hear from you! This role is ideal for someone looking to take the final step in their L&D career before moving to a managerial position. What You ll Bring To succeed in this role, you should have: Extensive experience of influencing and engaging stakeholders in complex, changing environments A proven ability to drive personal development initiatives where learning isn't the top priority Strong problem-solving skills and the ability to think quickly, offering practical, hands-on support Experiences in Leadership and development programs including talent for coaching managers informally Experience in evaluating the impact and effectiveness of learning and development initiatives Creativity in designing development solutions and motivating others to participate A strategic mindset with the ability to work independently and as part of a team Effective communication skills to promote L&D activities across the business Application Process To apply, please provide: Your CV demonstrating your suitability for the role A statement on what you re looking for in your next role. This should be exactly 250 words. A 500-word response outlining what you would bring to this role and how you envision working alongside the L&D Manager The above to be Word Documents with a wordcount included The recruitment process for this role is as follows: The closing date for applications is Sunday 29th June. Successful applicants will be invited to a first stage interview via Microsoft Teams on either 8th July, 9th July, 15th July or 16th July. Second stage interviews will be held at the bpha head office at Bedford Heights in Bedford on 22nd July. bpha employee benefits A competitive salary from £47,000 and a fantastic range of benefits including: 28 days holiday PLUS Bank Holidays A generous contributory pension scheme Free private health care Free life assurance Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme The successful candidate will need to complete a basic DBS application. Please note applications will be considered as received, therefore bpha reserves the right to close applications early on identification of a suitable candidate. Therefore, we advise you to apply early to avoid disappointment.
Customer Experience Manager Role Profile Reports to: Head of Ecommerce Location: Glasgow, office based Salary: Dependent on experience Hours: 42.5 hours per week Role Overview We are seeking a dynamic and experienced Customer Experience Manager to join our team. The ideal candidate will be passionate about delivering outstanding customer service across multiple channels and enhancing the overall customer experience. They will possess strong leadership skills, excellent communication abilities, and a customer-centric mindset. What does a typical day sound like? Responsibilities include: Developing and implementing customer service strategies to drive customer satisfaction, loyalty, and retention. Lead and mentor a team of customer service representatives to deliver exceptional service across all channels, including phone, email, chat, and social media. Establish and maintain service level agreements (SLAs) to ensure timely and efficient resolution of customer inquiries, issues, and complaints. Monitor customer feedback and satisfaction metrics, analyse trends, and identify areas for improvement. Collaborate with cross-functional teams, including sales, marketing, and operations, to optimize the customer journey and drive revenue growth. Implement customer experience initiatives, such as loyalty programs, personalized recommendations, and post-purchase support, to enhance the overall customer experience. Develop and maintain customer service policies, procedures, and training programs to ensure consistency and quality standards. Stay current on industry trends, best practices, and emerging technologies related to customer service and customer experience. Qualifications required: Proven experience in customer service management, preferably in the retail or e-commerce industry. Strong leadership skills with the ability to motivate and inspire a team. Excellent communication and interpersonal skills, with a customer-centric approach. Proficiency in customer service software, CRM systems, and other relevant tools. Analytical mindset with the ability to analyse data, identify trends, and make data-driven decisions. Creative problem-solving abilities and a proactive attitude towards continuous improvement. Passion for the outdoors and outdoor activities is a plus. Working for Trespass You will receive 30 days holiday to ensure you keep a healthy work-life balance and have lots of exciting plans in place to look forward to Benefit from our corporate discounts for you, your friends and family, making the most of the great outdoors Free parking as there is nothing worse than parking metres and additional costs, meaning . buy the coffee! Pension contributions and more! Join our team and be part of a company that is dedicated to helping people explore and enjoy the great outdoors while providing exceptional customer service every step of the way. Apply now to embark on your next adventure with us! Salary information will be determined by experience and fit and decided at point of offer, however, if you have any questions relating to this, please get in touch.
Jun 17, 2025
Full time
Customer Experience Manager Role Profile Reports to: Head of Ecommerce Location: Glasgow, office based Salary: Dependent on experience Hours: 42.5 hours per week Role Overview We are seeking a dynamic and experienced Customer Experience Manager to join our team. The ideal candidate will be passionate about delivering outstanding customer service across multiple channels and enhancing the overall customer experience. They will possess strong leadership skills, excellent communication abilities, and a customer-centric mindset. What does a typical day sound like? Responsibilities include: Developing and implementing customer service strategies to drive customer satisfaction, loyalty, and retention. Lead and mentor a team of customer service representatives to deliver exceptional service across all channels, including phone, email, chat, and social media. Establish and maintain service level agreements (SLAs) to ensure timely and efficient resolution of customer inquiries, issues, and complaints. Monitor customer feedback and satisfaction metrics, analyse trends, and identify areas for improvement. Collaborate with cross-functional teams, including sales, marketing, and operations, to optimize the customer journey and drive revenue growth. Implement customer experience initiatives, such as loyalty programs, personalized recommendations, and post-purchase support, to enhance the overall customer experience. Develop and maintain customer service policies, procedures, and training programs to ensure consistency and quality standards. Stay current on industry trends, best practices, and emerging technologies related to customer service and customer experience. Qualifications required: Proven experience in customer service management, preferably in the retail or e-commerce industry. Strong leadership skills with the ability to motivate and inspire a team. Excellent communication and interpersonal skills, with a customer-centric approach. Proficiency in customer service software, CRM systems, and other relevant tools. Analytical mindset with the ability to analyse data, identify trends, and make data-driven decisions. Creative problem-solving abilities and a proactive attitude towards continuous improvement. Passion for the outdoors and outdoor activities is a plus. Working for Trespass You will receive 30 days holiday to ensure you keep a healthy work-life balance and have lots of exciting plans in place to look forward to Benefit from our corporate discounts for you, your friends and family, making the most of the great outdoors Free parking as there is nothing worse than parking metres and additional costs, meaning . buy the coffee! Pension contributions and more! Join our team and be part of a company that is dedicated to helping people explore and enjoy the great outdoors while providing exceptional customer service every step of the way. Apply now to embark on your next adventure with us! Salary information will be determined by experience and fit and decided at point of offer, however, if you have any questions relating to this, please get in touch.
We're on the lookout for a dynamic Customer Experience Manager to lead our large-scale contact centre. If you're passionate about elevating service, empowering people, and shaping seamless customer journeys-this is your role. This role will be fully onsite in the South West for the 1st 6 months & then will progress to a hybrid business model. What you'll do: Lead a customer contact team of 200-400FTE to deliver outstanding customer experiences Champion CEX journey mapping and CX best practices Own BAU performance while driving continuous improvement Inspire a high-performing, people-first culture What you bring: Proven senior leadership in large contact centre environments Sharp CX instincts and journey management experience A coaching mindset and a love for getting the best from teams Why us? Because you want to make real change, not just manage. You believe great service is a team sport-and you're ready to lead from the front. Please share your CV to
Jun 17, 2025
Full time
We're on the lookout for a dynamic Customer Experience Manager to lead our large-scale contact centre. If you're passionate about elevating service, empowering people, and shaping seamless customer journeys-this is your role. This role will be fully onsite in the South West for the 1st 6 months & then will progress to a hybrid business model. What you'll do: Lead a customer contact team of 200-400FTE to deliver outstanding customer experiences Champion CEX journey mapping and CX best practices Own BAU performance while driving continuous improvement Inspire a high-performing, people-first culture What you bring: Proven senior leadership in large contact centre environments Sharp CX instincts and journey management experience A coaching mindset and a love for getting the best from teams Why us? Because you want to make real change, not just manage. You believe great service is a team sport-and you're ready to lead from the front. Please share your CV to
Goodman Masson are delighted to be partnering with a fast-scaling, globally-operating digital consultancy to recruit a People Director for their next phase of ambitious growth. This is a truly exciting opportunity to join a values-led, purpose-driven business that's helping some of the world's most important institutions thrive in the internet era. They've grown by nearly 70% in the past year alone and are now looking for an exceptional senior People leader to shape the future of their People function at a critical point in their journey. The organisation This is a digital transformation consultancy working with major public bodies and global institutions across six continents. They combine digital-era culture, technology, and team-building to enable large organisations to deliver better outcomes for citizens, users and customers. They are values-driven to the core - only working with clients who align with their ethical stance - and their impact is already being felt across governments, global NGOs, and multilateral institutions. With a growing remote-first team spread across the UK, Africa, and the Americas, they're scaling quickly, with plans to close the year at 100 people. The role As People Director , you'll report to the COO and sit on the senior leadership team, leading the People strategy across the organisation globally. You'll be both a strategic advisor and a hands-on driver of key initiatives, including: Building a performance management framework that truly distinguishes outstanding contributions Leading a strategic reward review , ensuring alignment with the company's values and ambitions Shaping and embedding ED&I principles across every aspect of the employee lifecycle Creating a full L&D function from the ground up , aligned to business and user needs Leading the development and evolution of People operations and policies as the business matures Coaching and developing the People team while advising leaders across the business This is a rare chance to help architect the future of People strategy in a company that is truly global, mission-led, and growing at pace. About you You're a visionary HR leader who thrives in scale-up and consultancy environments. You're comfortable with ambiguity, excited by growth, and deeply people-centred in your approach. You'll likely bring: Chartered CIPD membership (or equivalent experience) Proven senior People leadership in a fast-paced, evolving organisation Deep generalist expertise: reward, employee relations, systems, L&D, DEI, performance Strong track record of building inclusive cultures and embedding values into strategy Experience partnering with exec teams and influencing at board level Familiarity with professional services, public sector is highly desirable Bonus if you've worked in/with the UK Civil Service or other global public bodies Experience in a fast-scaling organisation will also be a great plus Experience in international organisations and working with international teams is also highly desirable In their own words: "We fundamentally believe transformation is about people. That change comes from building empowered, diverse teams - and that includes our own. We want to be bold about fairness, reward, and inclusion. This role is central to helping us get there." Role details: Part-time role: 50%-60% FTE (can be flexibily spread across the week). Wednesday mornings will be required Salary: £130,000-£150,000 (pro rata) plus excellent employee benefits Hybrid working: attendance in the central London office will typically be 2 days per week Successful candidate will ideally be starting in October 2025, therefore, we will only be considering those with 3 months notice period or less If you're ready to play a pivotal role in shaping People strategy at a values-led global consultancy - I'd love to hear from you. Please reach out to the below details: Email: phone: In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Jun 17, 2025
Full time
Goodman Masson are delighted to be partnering with a fast-scaling, globally-operating digital consultancy to recruit a People Director for their next phase of ambitious growth. This is a truly exciting opportunity to join a values-led, purpose-driven business that's helping some of the world's most important institutions thrive in the internet era. They've grown by nearly 70% in the past year alone and are now looking for an exceptional senior People leader to shape the future of their People function at a critical point in their journey. The organisation This is a digital transformation consultancy working with major public bodies and global institutions across six continents. They combine digital-era culture, technology, and team-building to enable large organisations to deliver better outcomes for citizens, users and customers. They are values-driven to the core - only working with clients who align with their ethical stance - and their impact is already being felt across governments, global NGOs, and multilateral institutions. With a growing remote-first team spread across the UK, Africa, and the Americas, they're scaling quickly, with plans to close the year at 100 people. The role As People Director , you'll report to the COO and sit on the senior leadership team, leading the People strategy across the organisation globally. You'll be both a strategic advisor and a hands-on driver of key initiatives, including: Building a performance management framework that truly distinguishes outstanding contributions Leading a strategic reward review , ensuring alignment with the company's values and ambitions Shaping and embedding ED&I principles across every aspect of the employee lifecycle Creating a full L&D function from the ground up , aligned to business and user needs Leading the development and evolution of People operations and policies as the business matures Coaching and developing the People team while advising leaders across the business This is a rare chance to help architect the future of People strategy in a company that is truly global, mission-led, and growing at pace. About you You're a visionary HR leader who thrives in scale-up and consultancy environments. You're comfortable with ambiguity, excited by growth, and deeply people-centred in your approach. You'll likely bring: Chartered CIPD membership (or equivalent experience) Proven senior People leadership in a fast-paced, evolving organisation Deep generalist expertise: reward, employee relations, systems, L&D, DEI, performance Strong track record of building inclusive cultures and embedding values into strategy Experience partnering with exec teams and influencing at board level Familiarity with professional services, public sector is highly desirable Bonus if you've worked in/with the UK Civil Service or other global public bodies Experience in a fast-scaling organisation will also be a great plus Experience in international organisations and working with international teams is also highly desirable In their own words: "We fundamentally believe transformation is about people. That change comes from building empowered, diverse teams - and that includes our own. We want to be bold about fairness, reward, and inclusion. This role is central to helping us get there." Role details: Part-time role: 50%-60% FTE (can be flexibily spread across the week). Wednesday mornings will be required Salary: £130,000-£150,000 (pro rata) plus excellent employee benefits Hybrid working: attendance in the central London office will typically be 2 days per week Successful candidate will ideally be starting in October 2025, therefore, we will only be considering those with 3 months notice period or less If you're ready to play a pivotal role in shaping People strategy at a values-led global consultancy - I'd love to hear from you. Please reach out to the below details: Email: phone: In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Planview has one mission: to build the future of connected work, from ideas to impact. As the global leader in work and resource management, Planview helps organizations accelerate the achievement of what matters most, supporting our customers from need to speed, from passion to progress, and from overhead to optimization. We provide the industry's most comprehensive solutions designed for strategic planning, portfolio and resource management, Lean and Agile delivery, product portfolio management, capability, and technology management (enterprise architecture), innovation management, and collaborative work and project management. Our connected platform of solutions underpins the business and digital transformations of more than 4,500 customers globally, including 59 of the Fortune 100. At Planview, our people connections drive our innovation and success. Our global team of 1400+ work remotely and across our offices including Austin, Vancouver, Hod Hasharon, Bangalore, Sydney, and Stockholm. We're proud of our world-class, connected culture built on our shared values, that supports our teams to be successful from anywhere. Learn more about our portfolio at , and connect with us on LinkedIn, Instagram , and X . The Opportunity Planview is hiring an experienced Senior Account Executive, reporting to our Vice President of Enterprise Sales. In this role, you'll be responsible for new business and expansion and driving revenue with a solution-oriented sales approach. We're searching for an ambitious full cycle sales professional who, like us, is motivated by the opportunity to drive meaningful, positive change among the world's biggest enterprise organizations. A high-energy, driven, team player with expertise in Enterprise SaaS sales, and you are looking to accelerate your career and earning potential while contributing to a world class sales organization. You are an overachiever who has developed a body of sales experience enabling you to tackle complex, executive-level enterprise software sales with finesse and ease. You enjoy the thrill of generating and executing strategic plans for closing new logos and growing key accounts. You have a track record of engaging with, and making allies out of, senior-level technology executives (CIO, SVP, etc), built on 8+ years of successful, ROI-driven, enterprise-wide solutions-oriented selling. Above all, you are flexible, able to thrive selling as an individual, all while effectively communicating the technical and business value of our software at all levels of our prospect base. What You'll Do Apply strong business acumen and Planview sales methodology to every prospective customer engagement Consult and guide potential enterprise customers of Planview through the sales process, turning leads into long-lasting partnerships by understanding their business and use cases, communicating with prospective customers in a professional and persuasive manner, and conducting presentations and demos to groups of customers/executives Harness your enterprise sales skills to tactfully navigate complex and lengthy buying processes, using problem-solving skills and tenacity to continuously overcome objections and drive deals forward Work independently, identify requirements, and build successful plans to generate and close new business Support company growth by meeting or exceeding revenue quota goals on monthly, quarterly, and yearly basis Build strong internal relationships to ensure our customers have a smooth onboarding experience and derive maximum value from Planview Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals What You'll Bring Proven track record of 8+ years successfully selling ROI-driven, Enterprise-Wide Applications to C-level decision makers Prior PPM or SPM experience is highly preferred Ability to navigate complex organizational structures, long sales cycles, and multiple decision-makers, and communicate technical and business value of Planview solutions effectively to all prospect stakeholders Enterprise/SaaS Sales experience is required Experience collaborating and working effectively with virtual sales teams Ability to build rapport with business and technical contacts within accounts. Deep experience with SFDC and other modern day sales tech (ZoomInfo, Demandbase, etc.) Experience with value-based and ROI-based positioning of software solutions Outstanding communication and interpersonal skills: oral/written communication, presenting skills, and ability to collaborate with and engage individuals at all levels of an organization Benefits at Planview At Planview, you'll join our global team and culture which reflects the vibrant communities in which our employees live and work. To support you at Planview, you will enjoy: Unplugged Days: 4 company-wide paid days off per year to recharge and relax. Generous PTO offerings (region dependent). Region specific competitive benefit plans to support you at any life stage including parental leave, retirement, medical plans, wellness support, and remote work support. Paid time to volunteer through Planview's Force for Good Week. Employee Referral bonus program. Weekly office lunches for hybrid team members and social events. Flexible work hours/environment. Now is a great time to join our team. If you are looking for a place to grow your career, innovate with best-in-class solutions, and build the future of connected work, Planview is the right place for you! Diversity, Equity and Inclusion at Planview As part of our efforts to build a workforce with diverse talent, we encourage applications from Indigenous, Black, and other racialized communities, 2SLGBTQIA+ communities, people with neurodivergence, immigrants, people with disabilities, and other equity deserving groups. In addition to building a diverse workforce, we are committed to fostering an inclusive and accessible experience. Reasonable accommodations for the interview process can be requested by emailing .
Jun 17, 2025
Full time
Planview has one mission: to build the future of connected work, from ideas to impact. As the global leader in work and resource management, Planview helps organizations accelerate the achievement of what matters most, supporting our customers from need to speed, from passion to progress, and from overhead to optimization. We provide the industry's most comprehensive solutions designed for strategic planning, portfolio and resource management, Lean and Agile delivery, product portfolio management, capability, and technology management (enterprise architecture), innovation management, and collaborative work and project management. Our connected platform of solutions underpins the business and digital transformations of more than 4,500 customers globally, including 59 of the Fortune 100. At Planview, our people connections drive our innovation and success. Our global team of 1400+ work remotely and across our offices including Austin, Vancouver, Hod Hasharon, Bangalore, Sydney, and Stockholm. We're proud of our world-class, connected culture built on our shared values, that supports our teams to be successful from anywhere. Learn more about our portfolio at , and connect with us on LinkedIn, Instagram , and X . The Opportunity Planview is hiring an experienced Senior Account Executive, reporting to our Vice President of Enterprise Sales. In this role, you'll be responsible for new business and expansion and driving revenue with a solution-oriented sales approach. We're searching for an ambitious full cycle sales professional who, like us, is motivated by the opportunity to drive meaningful, positive change among the world's biggest enterprise organizations. A high-energy, driven, team player with expertise in Enterprise SaaS sales, and you are looking to accelerate your career and earning potential while contributing to a world class sales organization. You are an overachiever who has developed a body of sales experience enabling you to tackle complex, executive-level enterprise software sales with finesse and ease. You enjoy the thrill of generating and executing strategic plans for closing new logos and growing key accounts. You have a track record of engaging with, and making allies out of, senior-level technology executives (CIO, SVP, etc), built on 8+ years of successful, ROI-driven, enterprise-wide solutions-oriented selling. Above all, you are flexible, able to thrive selling as an individual, all while effectively communicating the technical and business value of our software at all levels of our prospect base. What You'll Do Apply strong business acumen and Planview sales methodology to every prospective customer engagement Consult and guide potential enterprise customers of Planview through the sales process, turning leads into long-lasting partnerships by understanding their business and use cases, communicating with prospective customers in a professional and persuasive manner, and conducting presentations and demos to groups of customers/executives Harness your enterprise sales skills to tactfully navigate complex and lengthy buying processes, using problem-solving skills and tenacity to continuously overcome objections and drive deals forward Work independently, identify requirements, and build successful plans to generate and close new business Support company growth by meeting or exceeding revenue quota goals on monthly, quarterly, and yearly basis Build strong internal relationships to ensure our customers have a smooth onboarding experience and derive maximum value from Planview Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals What You'll Bring Proven track record of 8+ years successfully selling ROI-driven, Enterprise-Wide Applications to C-level decision makers Prior PPM or SPM experience is highly preferred Ability to navigate complex organizational structures, long sales cycles, and multiple decision-makers, and communicate technical and business value of Planview solutions effectively to all prospect stakeholders Enterprise/SaaS Sales experience is required Experience collaborating and working effectively with virtual sales teams Ability to build rapport with business and technical contacts within accounts. Deep experience with SFDC and other modern day sales tech (ZoomInfo, Demandbase, etc.) Experience with value-based and ROI-based positioning of software solutions Outstanding communication and interpersonal skills: oral/written communication, presenting skills, and ability to collaborate with and engage individuals at all levels of an organization Benefits at Planview At Planview, you'll join our global team and culture which reflects the vibrant communities in which our employees live and work. To support you at Planview, you will enjoy: Unplugged Days: 4 company-wide paid days off per year to recharge and relax. Generous PTO offerings (region dependent). Region specific competitive benefit plans to support you at any life stage including parental leave, retirement, medical plans, wellness support, and remote work support. Paid time to volunteer through Planview's Force for Good Week. Employee Referral bonus program. Weekly office lunches for hybrid team members and social events. Flexible work hours/environment. Now is a great time to join our team. If you are looking for a place to grow your career, innovate with best-in-class solutions, and build the future of connected work, Planview is the right place for you! Diversity, Equity and Inclusion at Planview As part of our efforts to build a workforce with diverse talent, we encourage applications from Indigenous, Black, and other racialized communities, 2SLGBTQIA+ communities, people with neurodivergence, immigrants, people with disabilities, and other equity deserving groups. In addition to building a diverse workforce, we are committed to fostering an inclusive and accessible experience. Reasonable accommodations for the interview process can be requested by emailing .
A truly unique opportunity to join a young and extremely dynamic business, a leader in intervention modelling for non-communicable diseases. Modelling risk factors and disease, generating evidence to quantify the future impact of interventions on NCDs on a global scale. Established in 2019, our client's technology and modelling platform is well established, having been developed as part of the UK Health Forum. Their goal is to improve global health outcomes by creating data-driven insights for decision making. Their "intervention modelling" forecasts the health and economic impacts of a range of interventions, including public health policies and new drugs / treatments for entire populations. Comparison of different scenarios allows decision makers to make informed choices prior to real world implementation. The Company has enjoyed significant early success and is seeking to identify an experienced, determined, tenacious and ambitious Head of Business Development to join their team. Ideally you will have enjoyed outstanding success with both Blue Chip Pharma and the service sector. Are you an outstanding proven business developer and relationship builder? Do you have the ability and drive to create your own business opportunities? Do you have the passion, enthusiasm and talent to create your own success? Does your ambition match that of a rapidly growing and highly entrepreneurial business? As Head of Business Development, you will play a critical role in establishing, developing and growing the business and the company profile on a global basis, developing and implementing the Business Development strategy and objectives. Reporting to the Chief Executive Officer, you will enjoy a high level of autonomy, responsibility and accountability. Critical to your success will be your ability to develop and expand new business opportunities within established accounts and prospective new clients within Europe and North & South America, particularly within big Pharma, mid Pharma, BioPharma, Biotech and CRO client companies. You will oversee the sales process and coordinate with other business leaders and subject matter experts to ensure client satisfaction. Your success will be measured by the development of new business and also the increase in repeat business from existing customers. The Head of Business Development will develop outstanding customer relationships, build brand value and work closely with other members of the business to deliver sales and ensure the continued delivery of services that exceed customer expectations. The successful candidate will have a proven track record of success within consultative Sales and Business Development, significant experience and an in-depth understanding of modelling and health outcomes solutions and services, combined with outstanding communication skills and cultural awareness. The Head of Business Development will have an adaptable and flexible style of collaborating with key stakeholders, having the ability to quickly gain credibility, influence and partner with business leaders and customers. Location: Flexible, ideally UK Salary: £Commensurate with experience Reference: PSL4147 Pharma-Search Ltd, Company Number:
Jun 17, 2025
Full time
A truly unique opportunity to join a young and extremely dynamic business, a leader in intervention modelling for non-communicable diseases. Modelling risk factors and disease, generating evidence to quantify the future impact of interventions on NCDs on a global scale. Established in 2019, our client's technology and modelling platform is well established, having been developed as part of the UK Health Forum. Their goal is to improve global health outcomes by creating data-driven insights for decision making. Their "intervention modelling" forecasts the health and economic impacts of a range of interventions, including public health policies and new drugs / treatments for entire populations. Comparison of different scenarios allows decision makers to make informed choices prior to real world implementation. The Company has enjoyed significant early success and is seeking to identify an experienced, determined, tenacious and ambitious Head of Business Development to join their team. Ideally you will have enjoyed outstanding success with both Blue Chip Pharma and the service sector. Are you an outstanding proven business developer and relationship builder? Do you have the ability and drive to create your own business opportunities? Do you have the passion, enthusiasm and talent to create your own success? Does your ambition match that of a rapidly growing and highly entrepreneurial business? As Head of Business Development, you will play a critical role in establishing, developing and growing the business and the company profile on a global basis, developing and implementing the Business Development strategy and objectives. Reporting to the Chief Executive Officer, you will enjoy a high level of autonomy, responsibility and accountability. Critical to your success will be your ability to develop and expand new business opportunities within established accounts and prospective new clients within Europe and North & South America, particularly within big Pharma, mid Pharma, BioPharma, Biotech and CRO client companies. You will oversee the sales process and coordinate with other business leaders and subject matter experts to ensure client satisfaction. Your success will be measured by the development of new business and also the increase in repeat business from existing customers. The Head of Business Development will develop outstanding customer relationships, build brand value and work closely with other members of the business to deliver sales and ensure the continued delivery of services that exceed customer expectations. The successful candidate will have a proven track record of success within consultative Sales and Business Development, significant experience and an in-depth understanding of modelling and health outcomes solutions and services, combined with outstanding communication skills and cultural awareness. The Head of Business Development will have an adaptable and flexible style of collaborating with key stakeholders, having the ability to quickly gain credibility, influence and partner with business leaders and customers. Location: Flexible, ideally UK Salary: £Commensurate with experience Reference: PSL4147 Pharma-Search Ltd, Company Number:
Barclays Bank Plc
Great Houghton, Northamptonshire
Join Barclays as a Mainframe Technical Lead and take a pivotal role in designing and delivering end-to-end solutions using mainframe technologies. In this hands-on position, you'll act as an individual contributor while managing multiple concurrent projects of varying size and complexity. You'll lead the technical design and build phases, ensuring high-quality delivery by effectively delegating tasks to junior engineers and driving progress from concept to completion. This is a unique opportunity to make a meaningful impact on the core systems that power Barclays' retail banking operations. To be successful in this role, you will need the following: Strong expertise in software design and development using COBOL, CICS, DB2, and JCL. Proven ability to troubleshoot technical issues, primarily within project lifecycles and post-delivery support. Excellent communication and collaboration skills to work effectively across teams and with stakeholders. Some other highly valued skills may include: Experience with the HOGAN framework. Familiarity with Z/OS Connect APIs for modernising and integrating mainframe applications. A solid understanding of mainframe hardware and architecture. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. The successful candidate will be based in Knutsford (Radbroke Hall). Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimised for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organisation's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations Advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions. Lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. Identify new directions for assignments and/or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc.) to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jun 17, 2025
Full time
Join Barclays as a Mainframe Technical Lead and take a pivotal role in designing and delivering end-to-end solutions using mainframe technologies. In this hands-on position, you'll act as an individual contributor while managing multiple concurrent projects of varying size and complexity. You'll lead the technical design and build phases, ensuring high-quality delivery by effectively delegating tasks to junior engineers and driving progress from concept to completion. This is a unique opportunity to make a meaningful impact on the core systems that power Barclays' retail banking operations. To be successful in this role, you will need the following: Strong expertise in software design and development using COBOL, CICS, DB2, and JCL. Proven ability to troubleshoot technical issues, primarily within project lifecycles and post-delivery support. Excellent communication and collaboration skills to work effectively across teams and with stakeholders. Some other highly valued skills may include: Experience with the HOGAN framework. Familiarity with Z/OS Connect APIs for modernising and integrating mainframe applications. A solid understanding of mainframe hardware and architecture. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. The successful candidate will be based in Knutsford (Radbroke Hall). Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimised for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organisation's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations Advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions. Lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. Identify new directions for assignments and/or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc.) to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Naomi House & Jacksplace provide essential care and support to children and young people with life-limiting and life-threatening conditions across the south of England. For over 25 years, we ve been there for families on the good days, difficult days, and last days helping to make the most of every precious moment together. As we look to the future expanding our reach, strengthening our brand, and growing our commercial capabilities we are seeking a new Trustee with senior-level commercial and marketing experience to join our Board. This role offers a meaningful opportunity to use your commercial insight and marketing expertise for purpose. You ll work with a values-driven leadership team to help shape income diversification, elevate our visibility, and guide decision-making with a creative, strategic mindset. You ll also play a key role in helping to evolve the charity s brand, supporter engagement and commercial income strategy, ensuring we remain resilient and relevant for the years ahead. We are especially interested in candidates who: Have held senior commercial and/or marketing roles in a large or complex organisation Understand brand positioning, digital strategy, and customer insight Can bring creativity and strategic thinking to planning and execution Are commercially astute, with the ability to balance impact with financial sustainability You may be stepping into your first Trustee role what matters most is that you bring integrity, collaboration, and a commitment to our mission. Why now? We were recently rated Outstanding by the CQC. With our 30th anniversary approaching, we re investing in new services, enhancing our facilities, and embarking on a refreshed brand journey. Your expertise will be vital in shaping how we communicate, grow, and continue delivering exceptional care. Practical details: Trustees attend 6 Board meetings per year (in person, in Sutton Scotney) and 4 Committee meetings remotely. Additional time may be required to contribute to working groups or strategic initiatives. The role is unremunerated but reasonable expenses will be paid. How to Apply If you are interested in this opportunity, please submit an initial application/expression of interest. Shortlisted candidates will be provided with a full Candidate Information Pack and invited to submit a cover letter outlining their interest in the role and a brief summary of how they meet the key criteria.
Jun 17, 2025
Full time
Naomi House & Jacksplace provide essential care and support to children and young people with life-limiting and life-threatening conditions across the south of England. For over 25 years, we ve been there for families on the good days, difficult days, and last days helping to make the most of every precious moment together. As we look to the future expanding our reach, strengthening our brand, and growing our commercial capabilities we are seeking a new Trustee with senior-level commercial and marketing experience to join our Board. This role offers a meaningful opportunity to use your commercial insight and marketing expertise for purpose. You ll work with a values-driven leadership team to help shape income diversification, elevate our visibility, and guide decision-making with a creative, strategic mindset. You ll also play a key role in helping to evolve the charity s brand, supporter engagement and commercial income strategy, ensuring we remain resilient and relevant for the years ahead. We are especially interested in candidates who: Have held senior commercial and/or marketing roles in a large or complex organisation Understand brand positioning, digital strategy, and customer insight Can bring creativity and strategic thinking to planning and execution Are commercially astute, with the ability to balance impact with financial sustainability You may be stepping into your first Trustee role what matters most is that you bring integrity, collaboration, and a commitment to our mission. Why now? We were recently rated Outstanding by the CQC. With our 30th anniversary approaching, we re investing in new services, enhancing our facilities, and embarking on a refreshed brand journey. Your expertise will be vital in shaping how we communicate, grow, and continue delivering exceptional care. Practical details: Trustees attend 6 Board meetings per year (in person, in Sutton Scotney) and 4 Committee meetings remotely. Additional time may be required to contribute to working groups or strategic initiatives. The role is unremunerated but reasonable expenses will be paid. How to Apply If you are interested in this opportunity, please submit an initial application/expression of interest. Shortlisted candidates will be provided with a full Candidate Information Pack and invited to submit a cover letter outlining their interest in the role and a brief summary of how they meet the key criteria.
Sr. Program Manager, Storewalk, Retail Business Services Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the widest of selection at low price that drives Amazon's flywheel. The vision of Retail Business Services (RBS) Organization at Amazon is to accelerate Amazon's flywheel by improving customer experience and enabling our Selling Partners (SPs) to grow their business with Amazon. Our solutions ensure information in Amazon's catalogs is both complete and comprehensive enough to give our customers a great shopping experience every time. RBS is looking for a Senior Program Manager who can work at all levels of detail to accomplish team/organization goals, to lead our 'Storewalk+' service offering. The Storewalk+ business unit within RBS provides our Customers with next generation buying experience by improving their end-to-end experience on our retail shopping platform. Unlike conventional research approaches, it mimics customer's shopping journey to discover and eliminate defects that adversely impact customer's buying experience. Overall, Storewalk+ is designed to delight customers with a seamless decision-making in buying and thereby improving the net conversion for Amazon. The Detail Page is the most viewed page of the shopping experience, visited by millions of unique customers. Customers face multiple friction points during their shopping journey in the detail page of any product. Key Responsibilities As a Senior Program Manager, you will: Own the widget experience on across multiple product types. Own Planning, Forecasting and OP contributions. Set and measure goals for the storewalk team responsible for identifying root-causes responsible for significant customer drop-offs across the purchase journey. Be responsible for end-to-end storewalk execution, engagement with category L7/L8s for root-cause validation & collaboration with Storewalk+ Solutioning POD leaders. Define the clear requirement of specific business use cases for tech product managers. Support data analysts and product managers by turning business requirements into functional specifications and then executing delivery. Establish scalable, efficient processes for large scale data analyses, model development, model validation and model implementation. Own the service's execution strategy. Develop strategies to mitigate risk. Be responsible for all communication to Leadership (Flash updates, WBR, QBR, LT Deep dives). BASIC QUALIFICATIONS 5+ years of working cross-functionally with tech and non-tech teams experience. 5+ years of program or project management experience. 5+ years of delivering cross-functional projects experience. Experience defining program requirements and using data and metrics to determine improvements. PREFERRED QUALIFICATIONS 2+ years of driving process improvements experience. Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Jun 17, 2025
Full time
Sr. Program Manager, Storewalk, Retail Business Services Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the widest of selection at low price that drives Amazon's flywheel. The vision of Retail Business Services (RBS) Organization at Amazon is to accelerate Amazon's flywheel by improving customer experience and enabling our Selling Partners (SPs) to grow their business with Amazon. Our solutions ensure information in Amazon's catalogs is both complete and comprehensive enough to give our customers a great shopping experience every time. RBS is looking for a Senior Program Manager who can work at all levels of detail to accomplish team/organization goals, to lead our 'Storewalk+' service offering. The Storewalk+ business unit within RBS provides our Customers with next generation buying experience by improving their end-to-end experience on our retail shopping platform. Unlike conventional research approaches, it mimics customer's shopping journey to discover and eliminate defects that adversely impact customer's buying experience. Overall, Storewalk+ is designed to delight customers with a seamless decision-making in buying and thereby improving the net conversion for Amazon. The Detail Page is the most viewed page of the shopping experience, visited by millions of unique customers. Customers face multiple friction points during their shopping journey in the detail page of any product. Key Responsibilities As a Senior Program Manager, you will: Own the widget experience on across multiple product types. Own Planning, Forecasting and OP contributions. Set and measure goals for the storewalk team responsible for identifying root-causes responsible for significant customer drop-offs across the purchase journey. Be responsible for end-to-end storewalk execution, engagement with category L7/L8s for root-cause validation & collaboration with Storewalk+ Solutioning POD leaders. Define the clear requirement of specific business use cases for tech product managers. Support data analysts and product managers by turning business requirements into functional specifications and then executing delivery. Establish scalable, efficient processes for large scale data analyses, model development, model validation and model implementation. Own the service's execution strategy. Develop strategies to mitigate risk. Be responsible for all communication to Leadership (Flash updates, WBR, QBR, LT Deep dives). BASIC QUALIFICATIONS 5+ years of working cross-functionally with tech and non-tech teams experience. 5+ years of program or project management experience. 5+ years of delivering cross-functional projects experience. Experience defining program requirements and using data and metrics to determine improvements. PREFERRED QUALIFICATIONS 2+ years of driving process improvements experience. Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Join a leading property services company as a Regional Manager, overseeing Front of House (FoH) operations across a portfolio of properties. This role is an exciting opportunity for an experienced leader to drive excellence in customer experience, team performance, and operational standards. The Role Oversee and support FoH site teams to deliver exceptional customer experiences in managed properties. Lead audits, innovate service improvements, and manage operational challenges across multiple sites. Drive team performance through coaching, training, and recruitment, while ensuring compliance with health, safety, and company standards. Why You Should Join Be part of a forward-thinking organization that values innovation and customer service. Opportunities for professional growth within a high-performance, collaborative environment. Work with a company recognized for its global leadership in property management services. What You Need to Be Successful Proven experience in hospitality or customer service management, ideally across multiple locations. Strong leadership and communication skills, with the ability to inspire and develop teams. Financial acumen, organizational expertise, and a passion for delivering excellence in service. If you're ready o take the next big step in your career apply direct or send your CV to
Jun 17, 2025
Full time
Join a leading property services company as a Regional Manager, overseeing Front of House (FoH) operations across a portfolio of properties. This role is an exciting opportunity for an experienced leader to drive excellence in customer experience, team performance, and operational standards. The Role Oversee and support FoH site teams to deliver exceptional customer experiences in managed properties. Lead audits, innovate service improvements, and manage operational challenges across multiple sites. Drive team performance through coaching, training, and recruitment, while ensuring compliance with health, safety, and company standards. Why You Should Join Be part of a forward-thinking organization that values innovation and customer service. Opportunities for professional growth within a high-performance, collaborative environment. Work with a company recognized for its global leadership in property management services. What You Need to Be Successful Proven experience in hospitality or customer service management, ideally across multiple locations. Strong leadership and communication skills, with the ability to inspire and develop teams. Financial acumen, organizational expertise, and a passion for delivering excellence in service. If you're ready o take the next big step in your career apply direct or send your CV to
At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: The Ripple Custody team is looking for a highly motivated and experienced Sales Director to join our Europe team to lead our UK and Baltics sales efforts. If you are passionate about bridging the gap between traditional finance (TradFi) and decentralized finance (DeFi) by building infrastructure to tokenize, store, and settle value in a simple, secure, and compliant way, come join us! As a Sales Director, you will work with all customer segments, ranging from the largest financial institutions in the world to crypto-forward companies. You will lead conversations with customers about everything related to security and governance on the custody platform. This includes deployment models with Key Management Systems (HSMs and MPC), permission models, and features related to entitlements and policies. WHAT YOU'LL DO: Identify and secure commercial relationships with Ripple customers, including large global banks, regional banks, and crypto companies that require various digital asset custody solutions in the UK and Baltics. Assist the Europe sales team in achieving quarterly and annual targets set by the Company. Act as the voice of the customer and collaborate with product, marketing, and customer success/sales teams to help drive new use cases for custody and other products. Assist product marketing in refining go-to-market strategies based on feedback from customers. Work with cross-functional teams to formulate deal strategies, tactics, and account plans, developing the necessary relationships to move deals to closure. Analyze client requirements and align them with product capabilities. Coordinate with strategic partners on organizing local events and joint go-to-market strategies. Conduct market research on potential partners and development opportunities in the region. Support the sales process with functional and technical deep dives. Manage the RFx response/review process with internal and external subject matter experts (SMEs). Oversee live demonstrations for clients and manage sandbox environments. Inform and help shape the product roadmap with client feedback. Undertake additional business development tasks, including independent research, educating prospective partners, and spearheading new business initiatives. WHAT YOU'LL BRING: Strong understanding of distributed ledger technology and digital asset use cases, including smart contracts, decentralized finance, and other applications. Preferably, a good understanding of the digital asset custody market. Strong network with good relationships with large financial institutions, asset managers, and crypto natives who require digital asset custody solutions. 10+ years of experience in Sales/Business Development, Software/IT System product management, Technical Sales, Solution Architecture, or equivalent. 5+ years of relevant experience advising and selling to financial institutions. Bilingual a nice to have Demonstrated track record of successful sales or business development support. Ability to work effectively with team members, take on responsibility, and work independently. Willingness to travel as required by client and company engagements. WHO WE ARE: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.
Jun 17, 2025
Full time
At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: The Ripple Custody team is looking for a highly motivated and experienced Sales Director to join our Europe team to lead our UK and Baltics sales efforts. If you are passionate about bridging the gap between traditional finance (TradFi) and decentralized finance (DeFi) by building infrastructure to tokenize, store, and settle value in a simple, secure, and compliant way, come join us! As a Sales Director, you will work with all customer segments, ranging from the largest financial institutions in the world to crypto-forward companies. You will lead conversations with customers about everything related to security and governance on the custody platform. This includes deployment models with Key Management Systems (HSMs and MPC), permission models, and features related to entitlements and policies. WHAT YOU'LL DO: Identify and secure commercial relationships with Ripple customers, including large global banks, regional banks, and crypto companies that require various digital asset custody solutions in the UK and Baltics. Assist the Europe sales team in achieving quarterly and annual targets set by the Company. Act as the voice of the customer and collaborate with product, marketing, and customer success/sales teams to help drive new use cases for custody and other products. Assist product marketing in refining go-to-market strategies based on feedback from customers. Work with cross-functional teams to formulate deal strategies, tactics, and account plans, developing the necessary relationships to move deals to closure. Analyze client requirements and align them with product capabilities. Coordinate with strategic partners on organizing local events and joint go-to-market strategies. Conduct market research on potential partners and development opportunities in the region. Support the sales process with functional and technical deep dives. Manage the RFx response/review process with internal and external subject matter experts (SMEs). Oversee live demonstrations for clients and manage sandbox environments. Inform and help shape the product roadmap with client feedback. Undertake additional business development tasks, including independent research, educating prospective partners, and spearheading new business initiatives. WHAT YOU'LL BRING: Strong understanding of distributed ledger technology and digital asset use cases, including smart contracts, decentralized finance, and other applications. Preferably, a good understanding of the digital asset custody market. Strong network with good relationships with large financial institutions, asset managers, and crypto natives who require digital asset custody solutions. 10+ years of experience in Sales/Business Development, Software/IT System product management, Technical Sales, Solution Architecture, or equivalent. 5+ years of relevant experience advising and selling to financial institutions. Bilingual a nice to have Demonstrated track record of successful sales or business development support. Ability to work effectively with team members, take on responsibility, and work independently. Willingness to travel as required by client and company engagements. WHO WE ARE: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.
Grays Inn Rd, London WC1X 8NH, UK Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Req Title: Senior Product Manager Department: Product Location: Sheffield or London Working Pattern: Hybrid, includes 3 days each week in the office Contact Type: Full time, permanent Salary: Up to £85,000 per annum Tes is an international provider of software-enabled services passionate about using technology to make life easier for schools and teachers. All products and services are built with teachers and schools needs at the core, ensuring they are innovative, trusted education solutions. Role overview: We are seeking an experienced and strategic Senior Product Manager to lead one or more of our core SaaS products or product lines. In this role, you'll take full accountability for your product's performance, direction, and long-term success-not just through feature development, but through any initiative that delivers measurable value to customers and the business. You'll be expected to lead structured discovery, define high-impact opportunities, and align cross-functional stakeholders. Just as critically, you'll be responsible for closing the loop on value realisation-ensuring initiatives deliver intended outcomes, and adjusting course based on results and insights. You'll thrive here if you combine a strong strategic mindset with the ability to execute in agile, iterative ways. Our product team and wider business are undergoing significant transformation, and this role is a unique opportunity to help shape the future of the company and make a real impact in the EdTech market. Key Responsibilities: Own the vision, customer value proposition, roadmap, and performance of your product(s), with clear accountability for outcomes. Drive structured discovery to identify and validate the most impactful opportunities. Be data- and outcome-driven in defining and prioritising initiatives-not just features, but also pricing strategies, onboarding improvements, messaging, or operational enhancements. Coordinate and lead cross-functional initiatives involving teams across product, marketing, commercial, operations, and customer success. Drive fast learning cycles and value realisation through agile iteration and continuous feedback loops. Monitor performance and close the loop: track outcomes, learn from what works and what doesn't, and refine your approach accordingly. Communicate vision, priorities, and progress clearly to a wide range of stakeholders. Mentor other product managers and help shape a high-performing, outcome-driven product organisation. What You Need to Succeed Experience 5+ years in product management, ideally within a complex or multi-product SaaS environment. Proven experience leading strategic initiatives that span multiple functions and genuinely impacting the business trajectory. Knowledge Deep understanding of SaaS business models, performance metrics, and product-market dynamics. Strong command of product discovery methods, agile delivery, and continuous iteration. Familiarity with pricing strategy, onboarding design, and go-to-market coordination. Skills Strategic thinker with the ability to execute at pace. Excellent stakeholder management and communication skills. Strong analytical mindset; confident using data to support decisions and measure success. Agile, resilient, and growth-minded-thrives in environments of change and transformation. Qualifications Highly Desirable: Certified Product Owner or Certified Product Manager accreditation. Desirable: Any qualifications/accreditations in SAFe or other similar scaled agile framework. Desirable: Has completed training courses in User Centred Design Desirable: Any qualifications/training in Product Analytics and Business Intelligence tools. What do you get in return? 25 days annual leave rising to 30 State of the art city centre offices Access to a range of benefits via My Benefits World Discounted city centre parking Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Monthly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes has been supporting the education sector for over a century, growing and changing alongside the evolution of education. Today, Tes is focused on providing digital solutions to support school leaders and teachers with wellbeing, continuous professional development, safeguarding, SEND provision, flexibility through timetabling, and pupil behaviour management. Our Vision is to power schools and enable great teaching worldwide, by creating intelligent online products and services to make the greatest difference in education. Tes has over 13m teachers in its online community and working relationships with 25,000 schools in over 100 countries. Tes helps schools find the teachers they need via a range of recruitment solutions; brings new teachers into the profession through initial teacher training; provides teachers with continuous professional development and world class safeguarding training. It also offers a range of expert tools for the classroom from timetabling, SEND provision, and behaviour management solutions to dynamic staff surveying and wellbeing tools. Tes brings educators together online so they can share expertise and teaching resources and it provides them with vital information, research and analysis about education via its fully digital Tes Magazine. Tes is a global company employing over 600 people and operating across 10 offices, including in London, Sheffield, Hong Kong, Sydney, and Dubai. We are proud of our people centric culture where everyone is driven to achieve the same goal. We are an agile organization striving for continuous improvement. We invest in our people with extensive learning and development opportunities and support our colleagues with various mentoring and career enhancement programmes. Tes Global will ensure all qualified applicants receive consideration for employment without regard to race, sex, colour, religion, sexual orientation, gender identity, national origin or on the basis of disability. We invite applicants to contact us directly to identify any additional support required. Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK
Jun 17, 2025
Full time
Grays Inn Rd, London WC1X 8NH, UK Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Req Title: Senior Product Manager Department: Product Location: Sheffield or London Working Pattern: Hybrid, includes 3 days each week in the office Contact Type: Full time, permanent Salary: Up to £85,000 per annum Tes is an international provider of software-enabled services passionate about using technology to make life easier for schools and teachers. All products and services are built with teachers and schools needs at the core, ensuring they are innovative, trusted education solutions. Role overview: We are seeking an experienced and strategic Senior Product Manager to lead one or more of our core SaaS products or product lines. In this role, you'll take full accountability for your product's performance, direction, and long-term success-not just through feature development, but through any initiative that delivers measurable value to customers and the business. You'll be expected to lead structured discovery, define high-impact opportunities, and align cross-functional stakeholders. Just as critically, you'll be responsible for closing the loop on value realisation-ensuring initiatives deliver intended outcomes, and adjusting course based on results and insights. You'll thrive here if you combine a strong strategic mindset with the ability to execute in agile, iterative ways. Our product team and wider business are undergoing significant transformation, and this role is a unique opportunity to help shape the future of the company and make a real impact in the EdTech market. Key Responsibilities: Own the vision, customer value proposition, roadmap, and performance of your product(s), with clear accountability for outcomes. Drive structured discovery to identify and validate the most impactful opportunities. Be data- and outcome-driven in defining and prioritising initiatives-not just features, but also pricing strategies, onboarding improvements, messaging, or operational enhancements. Coordinate and lead cross-functional initiatives involving teams across product, marketing, commercial, operations, and customer success. Drive fast learning cycles and value realisation through agile iteration and continuous feedback loops. Monitor performance and close the loop: track outcomes, learn from what works and what doesn't, and refine your approach accordingly. Communicate vision, priorities, and progress clearly to a wide range of stakeholders. Mentor other product managers and help shape a high-performing, outcome-driven product organisation. What You Need to Succeed Experience 5+ years in product management, ideally within a complex or multi-product SaaS environment. Proven experience leading strategic initiatives that span multiple functions and genuinely impacting the business trajectory. Knowledge Deep understanding of SaaS business models, performance metrics, and product-market dynamics. Strong command of product discovery methods, agile delivery, and continuous iteration. Familiarity with pricing strategy, onboarding design, and go-to-market coordination. Skills Strategic thinker with the ability to execute at pace. Excellent stakeholder management and communication skills. Strong analytical mindset; confident using data to support decisions and measure success. Agile, resilient, and growth-minded-thrives in environments of change and transformation. Qualifications Highly Desirable: Certified Product Owner or Certified Product Manager accreditation. Desirable: Any qualifications/accreditations in SAFe or other similar scaled agile framework. Desirable: Has completed training courses in User Centred Design Desirable: Any qualifications/training in Product Analytics and Business Intelligence tools. What do you get in return? 25 days annual leave rising to 30 State of the art city centre offices Access to a range of benefits via My Benefits World Discounted city centre parking Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Monthly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes has been supporting the education sector for over a century, growing and changing alongside the evolution of education. Today, Tes is focused on providing digital solutions to support school leaders and teachers with wellbeing, continuous professional development, safeguarding, SEND provision, flexibility through timetabling, and pupil behaviour management. Our Vision is to power schools and enable great teaching worldwide, by creating intelligent online products and services to make the greatest difference in education. Tes has over 13m teachers in its online community and working relationships with 25,000 schools in over 100 countries. Tes helps schools find the teachers they need via a range of recruitment solutions; brings new teachers into the profession through initial teacher training; provides teachers with continuous professional development and world class safeguarding training. It also offers a range of expert tools for the classroom from timetabling, SEND provision, and behaviour management solutions to dynamic staff surveying and wellbeing tools. Tes brings educators together online so they can share expertise and teaching resources and it provides them with vital information, research and analysis about education via its fully digital Tes Magazine. Tes is a global company employing over 600 people and operating across 10 offices, including in London, Sheffield, Hong Kong, Sydney, and Dubai. We are proud of our people centric culture where everyone is driven to achieve the same goal. We are an agile organization striving for continuous improvement. We invest in our people with extensive learning and development opportunities and support our colleagues with various mentoring and career enhancement programmes. Tes Global will ensure all qualified applicants receive consideration for employment without regard to race, sex, colour, religion, sexual orientation, gender identity, national origin or on the basis of disability. We invite applicants to contact us directly to identify any additional support required. Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK
About DROOL DROOL is a VC backed direct-to-consumer ("DTC") business that sells curated, museum-grade art prints and frames to customers around the world. Our mission is to become the world's most progressive destination to discover and shop unique contemporary art prints. Last year we drove 400% profitable revenue growth taking us from 7 to a strong 8-figure revenue run rate. This year we are on track to continue this rapid growth and we are looking for a current / former management consultant who is keen on driving forward our omni-channel growth strategy. Job Summary We're looking for an outstanding commercial and strategic operator to join DROOL's senior leadership team and own our omni-channel growth strategy outside of Meta. You'll lead the development, testing, and scaling of high-potential channels such as B2B, Pinterest, retention, SEO, retail, affiliate, marketplaces and more. This role is about turning early signals into scalable revenue, with full ownership from strategy through to execution. Reporting to the Founder, you'll work cross-functionally across marketing, creative, operations, and product, and will play a key role in shaping the company's next phase of growth. You'll also collaborate closely with our VC investors with access to advisors from global leading e-commerce businesses. Responsibilities Identifying growth opportunities: Analyse market trends, internal data, and category benchmarks to determine which channels beyond Meta offer the highest potential for scalable growth (e.g. B2B, marketplaces, retention, Pinterest, SEO, TikTok Shop) Designing effective test strategies: Develop and implement structured testing plans to generate clear performance signals, validate channel potential, and assess long-term commercial viability Creating go-to-market plans: For validated channels, build detailed rollout strategies including commercial frameworks, resourcing models, success metrics, and cross-functional alignment Executing and scaling: Lead the channel build-out, working hands-on or via internal teams and external partners to deliver measurable results and integrate the channel into broader business operations Operationalising and transitioning: Once channels are established, implement permanent solutions - whether through hires, agencies, internal training or automation - and transition to identifying and scaling the next area of opportunity Providing strategic leadership: As part of the Senior Management Team (SMT), act as a key leader in the business, shaping strategic decisions and identifying growth opportunities. Where necessary, build and scale a team to execute your strategy effectively and support business expansion Requirements Must have 2+ years of experience as a management consultant in a top firm Must have strong business acumen and data analytics capabilities Must be a poised, professional communicator Must possess strong leadership experience or demonstrate clear leadership potential 2+ years industry experience in a consumer business is strongly desired but not required Must be passionate about working in a high growth creative environment Benefits Competitive salary Share options in a high-growth profitable start-up Flexible working (3 office days per week in Shoreditch, London) 25 days holiday + your birthday + a duvet day + bank holidays Work a week from abroad Monthly health & wellness budget (for fitness class, gym, meditation, therapy) Company retreat: trip once a year Learning budget: for courses, books etc 50-75% employee discount for you + friends & family
Jun 17, 2025
Full time
About DROOL DROOL is a VC backed direct-to-consumer ("DTC") business that sells curated, museum-grade art prints and frames to customers around the world. Our mission is to become the world's most progressive destination to discover and shop unique contemporary art prints. Last year we drove 400% profitable revenue growth taking us from 7 to a strong 8-figure revenue run rate. This year we are on track to continue this rapid growth and we are looking for a current / former management consultant who is keen on driving forward our omni-channel growth strategy. Job Summary We're looking for an outstanding commercial and strategic operator to join DROOL's senior leadership team and own our omni-channel growth strategy outside of Meta. You'll lead the development, testing, and scaling of high-potential channels such as B2B, Pinterest, retention, SEO, retail, affiliate, marketplaces and more. This role is about turning early signals into scalable revenue, with full ownership from strategy through to execution. Reporting to the Founder, you'll work cross-functionally across marketing, creative, operations, and product, and will play a key role in shaping the company's next phase of growth. You'll also collaborate closely with our VC investors with access to advisors from global leading e-commerce businesses. Responsibilities Identifying growth opportunities: Analyse market trends, internal data, and category benchmarks to determine which channels beyond Meta offer the highest potential for scalable growth (e.g. B2B, marketplaces, retention, Pinterest, SEO, TikTok Shop) Designing effective test strategies: Develop and implement structured testing plans to generate clear performance signals, validate channel potential, and assess long-term commercial viability Creating go-to-market plans: For validated channels, build detailed rollout strategies including commercial frameworks, resourcing models, success metrics, and cross-functional alignment Executing and scaling: Lead the channel build-out, working hands-on or via internal teams and external partners to deliver measurable results and integrate the channel into broader business operations Operationalising and transitioning: Once channels are established, implement permanent solutions - whether through hires, agencies, internal training or automation - and transition to identifying and scaling the next area of opportunity Providing strategic leadership: As part of the Senior Management Team (SMT), act as a key leader in the business, shaping strategic decisions and identifying growth opportunities. Where necessary, build and scale a team to execute your strategy effectively and support business expansion Requirements Must have 2+ years of experience as a management consultant in a top firm Must have strong business acumen and data analytics capabilities Must be a poised, professional communicator Must possess strong leadership experience or demonstrate clear leadership potential 2+ years industry experience in a consumer business is strongly desired but not required Must be passionate about working in a high growth creative environment Benefits Competitive salary Share options in a high-growth profitable start-up Flexible working (3 office days per week in Shoreditch, London) 25 days holiday + your birthday + a duvet day + bank holidays Work a week from abroad Monthly health & wellness budget (for fitness class, gym, meditation, therapy) Company retreat: trip once a year Learning budget: for courses, books etc 50-75% employee discount for you + friends & family
Neighbourhood Housing Officer - Team Leader - Coventry - 6 months FTC - 52k pro rata You will lead a dynamic team of Neighbourhood Officers who are patched based and strive to make a difference in our communities. You will be responsible for developing the team and work with your peers to ensure a consistent service delivery to customers. You will performance manage the team to meet challenging targets set. We have recently launched Tenancy Management Checks to enable us to visit every home of our residents with an annual programme and will also be launching our Neighbourhood and Block inspection programme so this is an exciting time to be joining us. Our Coventry Neighbourhoods teams manage around 19,000 customer homes within Coventry and surrounding areas. The role of Neighbourhood Team Leader will involve: Staff management of a team of officers, ensuring wellbeing, support and guidance Overseeing tenancy management and estate issues. Dealing with Anti-Social behaviour and supporting the officer in serious cases, and actively be involved in multi - agency work to resolve issues. Dealing with sensitive safeguarding matters Revieing the regular block and estate inspections. Involvement in the management of new build properties for all tenancy management issues. Conducting tenancy reviews for the officers new tenancy visits. Development and monitoring of performance data As Neighbourhood Team Leader, we need you to have: Active H experience Proven management experience Current clean driving licence and access to a car Please apply online Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Jun 17, 2025
Contractor
Neighbourhood Housing Officer - Team Leader - Coventry - 6 months FTC - 52k pro rata You will lead a dynamic team of Neighbourhood Officers who are patched based and strive to make a difference in our communities. You will be responsible for developing the team and work with your peers to ensure a consistent service delivery to customers. You will performance manage the team to meet challenging targets set. We have recently launched Tenancy Management Checks to enable us to visit every home of our residents with an annual programme and will also be launching our Neighbourhood and Block inspection programme so this is an exciting time to be joining us. Our Coventry Neighbourhoods teams manage around 19,000 customer homes within Coventry and surrounding areas. The role of Neighbourhood Team Leader will involve: Staff management of a team of officers, ensuring wellbeing, support and guidance Overseeing tenancy management and estate issues. Dealing with Anti-Social behaviour and supporting the officer in serious cases, and actively be involved in multi - agency work to resolve issues. Dealing with sensitive safeguarding matters Revieing the regular block and estate inspections. Involvement in the management of new build properties for all tenancy management issues. Conducting tenancy reviews for the officers new tenancy visits. Development and monitoring of performance data As Neighbourhood Team Leader, we need you to have: Active H experience Proven management experience Current clean driving licence and access to a car Please apply online Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Customer Service Representative - Dental Office based, North West Salary: £26,000 North West-based dental customer service opportunity Europe's largest dental laboratory Managing relationships with dental practices - independent and corporates Great new challenge for a dental receptionist or a customer service professional from another sector Office based, North West Great career development potential Join this award-winning organisation - Leaders in Digital Dental Innovation With over 40 years of expertise, this continually growing company continue to revolutionise the dental industry. As a full-service dental laboratory, they are heavily invested in digitisation and offer cutting-edge solutions including aligners, intraoral scanners, and 3D printed dentures. Their diverse digital portfolio gives their team the tools they need to tailor solutions for any and every dental customer. As part of their continued expansion, they are looking for a personable, dynamic, organised and confident team player to look after a portfolio of existing customers as a Customer Service Representative . The Role As a Customer Service Representative, your activities and responsibilities will be:- Assisting new customers create their accounts with the company Talking to dental staff - practice managers, nurses, receptionists, technicians etc Organising and managing tour task load Video, written and verbal communication with customers Managing orders, queries and complaints effectively and efficiently Liaising with colleagues internally Escalating things to colleague where necessary Full onboarding and training will be provided and this is a vibrant, professional and fast-paced environment. Ideal candidate : A dental practice receptionist or nurse seeking a new challenge OR customer service experience in different sectors Commutable to Bolton every day Confident, proactive communicator with strong relationship-building ability Ideally experience working with a CRM system Friendly, positive attitude and a team player Problem solver who can adapt and be flexible The Culture A vibrant, forward-thinking business with a genuine family feel. You'll be joining an achievement-focused sales team where initiative is rewarded, autonomy is respected, and personal development is supported. They offer clear progression opportunities, ongoing support, and a fun and collaborative environment. Salary: £26,000 Benefits: Pension 20 Days Holiday + Bank Holidays (Increases with Service), On-site Gym Breakout Areas with Table Tennis and relaxed seating
Jun 17, 2025
Full time
Customer Service Representative - Dental Office based, North West Salary: £26,000 North West-based dental customer service opportunity Europe's largest dental laboratory Managing relationships with dental practices - independent and corporates Great new challenge for a dental receptionist or a customer service professional from another sector Office based, North West Great career development potential Join this award-winning organisation - Leaders in Digital Dental Innovation With over 40 years of expertise, this continually growing company continue to revolutionise the dental industry. As a full-service dental laboratory, they are heavily invested in digitisation and offer cutting-edge solutions including aligners, intraoral scanners, and 3D printed dentures. Their diverse digital portfolio gives their team the tools they need to tailor solutions for any and every dental customer. As part of their continued expansion, they are looking for a personable, dynamic, organised and confident team player to look after a portfolio of existing customers as a Customer Service Representative . The Role As a Customer Service Representative, your activities and responsibilities will be:- Assisting new customers create their accounts with the company Talking to dental staff - practice managers, nurses, receptionists, technicians etc Organising and managing tour task load Video, written and verbal communication with customers Managing orders, queries and complaints effectively and efficiently Liaising with colleagues internally Escalating things to colleague where necessary Full onboarding and training will be provided and this is a vibrant, professional and fast-paced environment. Ideal candidate : A dental practice receptionist or nurse seeking a new challenge OR customer service experience in different sectors Commutable to Bolton every day Confident, proactive communicator with strong relationship-building ability Ideally experience working with a CRM system Friendly, positive attitude and a team player Problem solver who can adapt and be flexible The Culture A vibrant, forward-thinking business with a genuine family feel. You'll be joining an achievement-focused sales team where initiative is rewarded, autonomy is respected, and personal development is supported. They offer clear progression opportunities, ongoing support, and a fun and collaborative environment. Salary: £26,000 Benefits: Pension 20 Days Holiday + Bank Holidays (Increases with Service), On-site Gym Breakout Areas with Table Tennis and relaxed seating
Customer Service Centre Manager Hemel Hempstead, Hertfordshire (Hybrid Working) £41,725 per annum plus benefits Permanent, Full Time 37 hours per week (Monday Friday, Flexibility Negotiable) Are you a people-focused leader with a passion for delivering outstanding customer experiences? At Thrive, were looking for a Customer Service Centre Manager to lead our dedicated team in providing responsive, click apply for full job details
Jun 17, 2025
Full time
Customer Service Centre Manager Hemel Hempstead, Hertfordshire (Hybrid Working) £41,725 per annum plus benefits Permanent, Full Time 37 hours per week (Monday Friday, Flexibility Negotiable) Are you a people-focused leader with a passion for delivering outstanding customer experiences? At Thrive, were looking for a Customer Service Centre Manager to lead our dedicated team in providing responsive, click apply for full job details
Job Title: Operations Manager SMART Metering / Dual Fuel Location: Hybrid (Field & Office Based) Salary: £57,500 + Performance Bonus Vehicle: Company Vehicle or Car Allowance Benefits: 22 Days Annual Leave + Bank Holidays Pension Scheme (3% Employer / 5% Employee) Health Assured Programme Paid Sick Days Role Overview: An exciting opportunity has arisen for an experienced Operations Manager to join a fast-paced and growing SMART Metering division. This is a dynamic, hands-on role requiring a strong leader to drive team performance, ensure operational excellence, and support the ongoing development of newly established systems and processes. Reporting to the Head of Contracts, the successful candidate will oversee engineers and field managers, ensuring high-quality installations and service delivery. This is a key leadership role with scope to shape operations in a growing department. Key Responsibilities: Lead and embed high standards of installation quality and a Get it Right First Time culture. Conduct and review safety assessments in line with regulations; provide actionable feedback to field staff. Coach teams on safety, compliance, and performance to meet industry standards and legal requirements. Liaise directly with internal and external stakeholders to manage and progress appointments against KPIs. Maintain open communication across field engineers, managers, and customer service teams. Support the creation and refinement of operational processes and compliance procedures. Ensure ongoing compliance with workforce standards and certifications. Monitor team performance against strategic targets, policies, and procedures. Provide regular reports and management information (MI) to senior stakeholders. Deliver technical coaching and informal training to drive improvement and engagement. Manage and resolve escalated complaints and technical queries, focusing on root cause analysis. Ideal Candidate Profile: Proven experience in an operational management role within SMART metering or a similar technical field. Strong leadership, communication, and coaching skills. Experience developing and embedding new processes in a fast-moving environment. Committed to high safety, quality, and customer service standards. Excellent stakeholder management and problem-solving skills. This role offers the right candidate the opportunity to make a significant impact, shape a growing department, and be part of a forward-thinking and supportive team.
Jun 17, 2025
Full time
Job Title: Operations Manager SMART Metering / Dual Fuel Location: Hybrid (Field & Office Based) Salary: £57,500 + Performance Bonus Vehicle: Company Vehicle or Car Allowance Benefits: 22 Days Annual Leave + Bank Holidays Pension Scheme (3% Employer / 5% Employee) Health Assured Programme Paid Sick Days Role Overview: An exciting opportunity has arisen for an experienced Operations Manager to join a fast-paced and growing SMART Metering division. This is a dynamic, hands-on role requiring a strong leader to drive team performance, ensure operational excellence, and support the ongoing development of newly established systems and processes. Reporting to the Head of Contracts, the successful candidate will oversee engineers and field managers, ensuring high-quality installations and service delivery. This is a key leadership role with scope to shape operations in a growing department. Key Responsibilities: Lead and embed high standards of installation quality and a Get it Right First Time culture. Conduct and review safety assessments in line with regulations; provide actionable feedback to field staff. Coach teams on safety, compliance, and performance to meet industry standards and legal requirements. Liaise directly with internal and external stakeholders to manage and progress appointments against KPIs. Maintain open communication across field engineers, managers, and customer service teams. Support the creation and refinement of operational processes and compliance procedures. Ensure ongoing compliance with workforce standards and certifications. Monitor team performance against strategic targets, policies, and procedures. Provide regular reports and management information (MI) to senior stakeholders. Deliver technical coaching and informal training to drive improvement and engagement. Manage and resolve escalated complaints and technical queries, focusing on root cause analysis. Ideal Candidate Profile: Proven experience in an operational management role within SMART metering or a similar technical field. Strong leadership, communication, and coaching skills. Experience developing and embedding new processes in a fast-moving environment. Committed to high safety, quality, and customer service standards. Excellent stakeholder management and problem-solving skills. This role offers the right candidate the opportunity to make a significant impact, shape a growing department, and be part of a forward-thinking and supportive team.
Business Unit: Chief Operating Office Salary range: £43,200 - £57,500 Location: UK Hybrid with occasional visits to the local hub Contract type : Permanent Get out of your comfort zone. Live a life more Virgin. Our Team The Route to Live Team believe that good change is built on good test environments which is why we aspire to deliver the best System Integration Test Environments to support our testing and ensure that all change is delivered in an innovative way to deliver the best for our customers. What you'll be doing Responsible for maintaining/updating Unix components within integrated test environments Defining and maintaining processes for environment builds, code deployments & Environment Suppor Continuous Improvement activities to streamline & automate current processe Work with Engineering Rooms and Service Provision teams to ensure best practice within technical area. Triage & Root Cause Analysis of environment issues and progress resolution Collate and report metrics to Technical Delivery lead Knowledge of IBM Websphere- cells, deployment managers, application servers and clusters an advantage We need you to have In-depth knowledge of administering RHEL in an enterprise Environment Practical experience of IBM WebSphere Application Server and Ability to work to challenging timescales and deliver to planned schedules Experience working within large multi-platform environments within your technical specialism Good overall understanding of test environments, constituent components and their interoperability It's a bonus if you have but not essential Experience of VB App or .Net Experience in Database toolsets; e.g TOAD, MS SQL Studio Familiarity with Java 2 Platform Enterprise Edition (J2 EE) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we're a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, 'Making You Happier About Money.' This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Jun 17, 2025
Full time
Business Unit: Chief Operating Office Salary range: £43,200 - £57,500 Location: UK Hybrid with occasional visits to the local hub Contract type : Permanent Get out of your comfort zone. Live a life more Virgin. Our Team The Route to Live Team believe that good change is built on good test environments which is why we aspire to deliver the best System Integration Test Environments to support our testing and ensure that all change is delivered in an innovative way to deliver the best for our customers. What you'll be doing Responsible for maintaining/updating Unix components within integrated test environments Defining and maintaining processes for environment builds, code deployments & Environment Suppor Continuous Improvement activities to streamline & automate current processe Work with Engineering Rooms and Service Provision teams to ensure best practice within technical area. Triage & Root Cause Analysis of environment issues and progress resolution Collate and report metrics to Technical Delivery lead Knowledge of IBM Websphere- cells, deployment managers, application servers and clusters an advantage We need you to have In-depth knowledge of administering RHEL in an enterprise Environment Practical experience of IBM WebSphere Application Server and Ability to work to challenging timescales and deliver to planned schedules Experience working within large multi-platform environments within your technical specialism Good overall understanding of test environments, constituent components and their interoperability It's a bonus if you have but not essential Experience of VB App or .Net Experience in Database toolsets; e.g TOAD, MS SQL Studio Familiarity with Java 2 Platform Enterprise Edition (J2 EE) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we're a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, 'Making You Happier About Money.' This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
CK Group are recruiting for a Clinical Trial Supplies Manager, to join a global pharmaceutical company, on a contract basis, for 6 months initially. Salary: Up to £28.76 per hour PAYE. Clinical Trial Supplies Manager Role: Collaborates with internal Global Clinical Supply Chain (GCSC) teams, external Customers & Service Providers Medical to ensure all needs are met. Defines, plans & communicates the clinical supply chain strategy in support of global clinical studies to promote optimal use. Demonstrates strong knowledge of GCSC processes when presenting at cross-functional meetings. Responsible for identifying and supporting strategies for continuous improvement. Influences clinical and development timelines, study design & country selection. Reviewing & providing input to draft clinical protocols, communicating timelines & investigational product strategies. Your Background : Degree in a relevant scientific subject or have equivalent working experience. Previous working experience in the pharmaceutical industry. Prior experience in a role focussed on Clinical Supplies/Development with global experience or equivalent experience. Strong knowledge of the global drug development process & global regulatory requirements. Strong knowledge of IVRS and CTMS systems. Company: Our client is the global leader in enabling pharma, biotech, and consumer health partners to optimize product development, launch, and full life-cycle supply for patients around the world. They have the goal of putting patients first and to help people around the world live better and healthier lives. Location: This is a remote role with travel to the Uxbridge office, 1-2 times a month. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference in all correspondence. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check. If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page (cka-group) and follow us to see our latest jobs and company news. INDKA
Jun 17, 2025
Full time
CK Group are recruiting for a Clinical Trial Supplies Manager, to join a global pharmaceutical company, on a contract basis, for 6 months initially. Salary: Up to £28.76 per hour PAYE. Clinical Trial Supplies Manager Role: Collaborates with internal Global Clinical Supply Chain (GCSC) teams, external Customers & Service Providers Medical to ensure all needs are met. Defines, plans & communicates the clinical supply chain strategy in support of global clinical studies to promote optimal use. Demonstrates strong knowledge of GCSC processes when presenting at cross-functional meetings. Responsible for identifying and supporting strategies for continuous improvement. Influences clinical and development timelines, study design & country selection. Reviewing & providing input to draft clinical protocols, communicating timelines & investigational product strategies. Your Background : Degree in a relevant scientific subject or have equivalent working experience. Previous working experience in the pharmaceutical industry. Prior experience in a role focussed on Clinical Supplies/Development with global experience or equivalent experience. Strong knowledge of the global drug development process & global regulatory requirements. Strong knowledge of IVRS and CTMS systems. Company: Our client is the global leader in enabling pharma, biotech, and consumer health partners to optimize product development, launch, and full life-cycle supply for patients around the world. They have the goal of putting patients first and to help people around the world live better and healthier lives. Location: This is a remote role with travel to the Uxbridge office, 1-2 times a month. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference in all correspondence. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check. If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page (cka-group) and follow us to see our latest jobs and company news. INDKA
OneCare has a fantastic opportunity for a credible, experienced, and professional children's care home manager, we are an established, ambitious and growing company expanding into Children's care home services in London. The applicant will be responsible for the day-to-day management of the home and accountable for the delivery of a high quality service, incorporating care, welfare, safety and security for all children and young people in the home, including supporting, leading, and managing a team who will provide protection, physical, psychological, emotional & social development to the residents by adhering to the highest standards of social work practice in compliance with Children Homes Regulations and Quality Standards 2015 and the policies of local authorities. Person Specification • Applicants must have a minimum of 2 years' proven experience working as a Registered Manager in a Children's Home. This experience is crucial to ensure a thorough understanding of regulatory compliance, safeguarding protocols, and the effective day-to-day management of a residential setting for children and young people. • Experience (minimum 2 - 5 years) of working with vulnerable children in a residential environment. • Experience of managing staff and completing supervision and appraisal processes. • Extensive knowledge and practical experience of the Children Act, Children's Homes Regulations and Quality Standard 2015, Care Standards Act 2000, Warner Report, SCCIF and Guide to the Children's Homes Regulations including the Quality Standards 2015. • Knowledge and practice of national developments in services for SEND children and young people. • Knowledge and ability to work constructively with behaviours that may challenge under a Positive Behavioural Support (PBS) ethos. • NVQ or Diploma Level 5 in Leadership & Management in Residential Children's Services or equivalent . • NVQ or diploma Level 3 in Residential Children's Services or equivalent. • Effective communication and dealing with Local authorities, commissioners' external agencies, and potential customers. • Experience in managing efficient teams with budget responsibility in the care industry. • Full UK driving licence and use of a vehicle for business purpose. Salary per annum: £55,000 - £62,000 Full time 40 hours per week. For further information please contact: Mr. Imran Khan Business Development Manager Email: Contact No:
Jun 17, 2025
Full time
OneCare has a fantastic opportunity for a credible, experienced, and professional children's care home manager, we are an established, ambitious and growing company expanding into Children's care home services in London. The applicant will be responsible for the day-to-day management of the home and accountable for the delivery of a high quality service, incorporating care, welfare, safety and security for all children and young people in the home, including supporting, leading, and managing a team who will provide protection, physical, psychological, emotional & social development to the residents by adhering to the highest standards of social work practice in compliance with Children Homes Regulations and Quality Standards 2015 and the policies of local authorities. Person Specification • Applicants must have a minimum of 2 years' proven experience working as a Registered Manager in a Children's Home. This experience is crucial to ensure a thorough understanding of regulatory compliance, safeguarding protocols, and the effective day-to-day management of a residential setting for children and young people. • Experience (minimum 2 - 5 years) of working with vulnerable children in a residential environment. • Experience of managing staff and completing supervision and appraisal processes. • Extensive knowledge and practical experience of the Children Act, Children's Homes Regulations and Quality Standard 2015, Care Standards Act 2000, Warner Report, SCCIF and Guide to the Children's Homes Regulations including the Quality Standards 2015. • Knowledge and practice of national developments in services for SEND children and young people. • Knowledge and ability to work constructively with behaviours that may challenge under a Positive Behavioural Support (PBS) ethos. • NVQ or Diploma Level 5 in Leadership & Management in Residential Children's Services or equivalent . • NVQ or diploma Level 3 in Residential Children's Services or equivalent. • Effective communication and dealing with Local authorities, commissioners' external agencies, and potential customers. • Experience in managing efficient teams with budget responsibility in the care industry. • Full UK driving licence and use of a vehicle for business purpose. Salary per annum: £55,000 - £62,000 Full time 40 hours per week. For further information please contact: Mr. Imran Khan Business Development Manager Email: Contact No:
