We're now recruiting for a Day Shift Manager to join us at our development, Pan Peninsula! What you should know Ballymore is a family-owned business, with over 40 years in business - we are remarked as an innovative and dynamic property developer citing over 80 awards in recent years. At present, we're managing 11,000 homes across 12 luxury residential developments in London and are in search of a Shift Manager to join us at Pan Peninsula in contributing to our vision. This is a fantastic opportunity for a property service enthusiast to progress their career in either customer service, facilities or operational-based roles. Important to note Hours: 07:00 - 19:00 Shift Pattern: 4 on - 4 off Location: E14, Canary Wharf Salary per annum: £35,000 to £37,000 dependant on skills & experience Contract: 42 hpw/permanent What you'll be doing Lead, manage, motivate, inspire, and develop the team to confidently deliver a dynamic residential lifestyle experience across the development. Actively manage the shift, dealing with all queries and complaints, monitoring and dealing with staff performance, directing and leading the in-house and contracted team working on the development during the shift. Provide oversight for daily operations, including security patrols and reporting, front of house services, safety or building critical works and emergency response. Manage and respond to any complaints in line with our complaints policy. Monitor operational performance against policies and procedures and recommend improvements or amendments where required. Conduct a daily start of shift briefing and end of shift briefing/ handover to incoming shift. Conduct team appraisals, reviews, and performance meetings, ensuring appropriate accreditation and training is up to date. Monitor BMS and take preventative or reactive action as required. Oversee management of all aspects of estate security and CCTV on your shift, ensuring clear communication with the security team and other site staff. Oversee externally provided security services partners i.e. temporary staffing ensuring operatives are inducted and have a clear understanding of responsibilities ahead of commencing a shift. Provide a secure environment for residents, tenants, and staff, ensuring any health and safety items are reported and correctly mitigated including reporting accidents and near misses using the A&I reporting platform. What you'll need to be successful Previous experience managing a team and preferably working in a mixed-use development Knowledge and experience in the property and security sector, including regulations and requirements Strong interpersonal skills to encourage collaboration and motivate teams Good knowledge of Health & Safety procedures Full UK Driving Licence What now? Very simply, apply here! Do not hesitate to apply online today. Updates on applications made via our job boards will be provided over a 1 2-week period from the date of submission. Not what you re looking for? Check out our careers page. Ballymore operate as an equal opportunities' employer.
Jul 17, 2025
Full time
We're now recruiting for a Day Shift Manager to join us at our development, Pan Peninsula! What you should know Ballymore is a family-owned business, with over 40 years in business - we are remarked as an innovative and dynamic property developer citing over 80 awards in recent years. At present, we're managing 11,000 homes across 12 luxury residential developments in London and are in search of a Shift Manager to join us at Pan Peninsula in contributing to our vision. This is a fantastic opportunity for a property service enthusiast to progress their career in either customer service, facilities or operational-based roles. Important to note Hours: 07:00 - 19:00 Shift Pattern: 4 on - 4 off Location: E14, Canary Wharf Salary per annum: £35,000 to £37,000 dependant on skills & experience Contract: 42 hpw/permanent What you'll be doing Lead, manage, motivate, inspire, and develop the team to confidently deliver a dynamic residential lifestyle experience across the development. Actively manage the shift, dealing with all queries and complaints, monitoring and dealing with staff performance, directing and leading the in-house and contracted team working on the development during the shift. Provide oversight for daily operations, including security patrols and reporting, front of house services, safety or building critical works and emergency response. Manage and respond to any complaints in line with our complaints policy. Monitor operational performance against policies and procedures and recommend improvements or amendments where required. Conduct a daily start of shift briefing and end of shift briefing/ handover to incoming shift. Conduct team appraisals, reviews, and performance meetings, ensuring appropriate accreditation and training is up to date. Monitor BMS and take preventative or reactive action as required. Oversee management of all aspects of estate security and CCTV on your shift, ensuring clear communication with the security team and other site staff. Oversee externally provided security services partners i.e. temporary staffing ensuring operatives are inducted and have a clear understanding of responsibilities ahead of commencing a shift. Provide a secure environment for residents, tenants, and staff, ensuring any health and safety items are reported and correctly mitigated including reporting accidents and near misses using the A&I reporting platform. What you'll need to be successful Previous experience managing a team and preferably working in a mixed-use development Knowledge and experience in the property and security sector, including regulations and requirements Strong interpersonal skills to encourage collaboration and motivate teams Good knowledge of Health & Safety procedures Full UK Driving Licence What now? Very simply, apply here! Do not hesitate to apply online today. Updates on applications made via our job boards will be provided over a 1 2-week period from the date of submission. Not what you re looking for? Check out our careers page. Ballymore operate as an equal opportunities' employer.
Role - Regional Facilities Manager Location- South East- Covering sites including Maidstone, Gravesend, Kent, Rochester, Ashford and Crawley Salary- Very competitive + company car + discretionary bonus Your role as a Regional Facilities Manager: Our client have offices in Birmingham, London and Manchester. Due to growth, they are now seeking a Regional Facilities Manager for their South portfolio. This will be a home based role with regional site travel. You will manage a portfolio of 15-20 industrial properties and be responsible for service delivery whilst engaging with suppliers, occupiers and asset management teams. Your duties and responsibilities as a Regional Facilities Manager: Ensure all property maintenance is planned and maintained to a high standard across the portfolio. You will be responsible for drafting and reconciliation of service charge budgets relating to the properties under management for all services such as ground maintenance, CCTV and security, building fabrication and H&S works. Manage subcontractors and actioning SLA's and KPI's. Analyse compliance and performance reports from suppliers to support ESG strategy and wider ISO 14001 requirements. Coordinate all H&S works to ensure compliance of properties including water hygiene, asbestos, LOLER and working at height. Provide regular reports to line manager on portfolio performance, risks and solutions. Ensure sites meet all H&S and maintenance standards. Respond quickly to client matters and offer excellent customer service. To be successful in your role, you should have the following skills and experience: IOSH or NEBOSH Good understanding of H&S Compliance Service charge budget experience Understanding of commercial leases and contract law Experience managing a multi-site portfolio If you would like to discuss this role further please contact Jade Whitmore on (phone number removed) / At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Jul 16, 2025
Full time
Role - Regional Facilities Manager Location- South East- Covering sites including Maidstone, Gravesend, Kent, Rochester, Ashford and Crawley Salary- Very competitive + company car + discretionary bonus Your role as a Regional Facilities Manager: Our client have offices in Birmingham, London and Manchester. Due to growth, they are now seeking a Regional Facilities Manager for their South portfolio. This will be a home based role with regional site travel. You will manage a portfolio of 15-20 industrial properties and be responsible for service delivery whilst engaging with suppliers, occupiers and asset management teams. Your duties and responsibilities as a Regional Facilities Manager: Ensure all property maintenance is planned and maintained to a high standard across the portfolio. You will be responsible for drafting and reconciliation of service charge budgets relating to the properties under management for all services such as ground maintenance, CCTV and security, building fabrication and H&S works. Manage subcontractors and actioning SLA's and KPI's. Analyse compliance and performance reports from suppliers to support ESG strategy and wider ISO 14001 requirements. Coordinate all H&S works to ensure compliance of properties including water hygiene, asbestos, LOLER and working at height. Provide regular reports to line manager on portfolio performance, risks and solutions. Ensure sites meet all H&S and maintenance standards. Respond quickly to client matters and offer excellent customer service. To be successful in your role, you should have the following skills and experience: IOSH or NEBOSH Good understanding of H&S Compliance Service charge budget experience Understanding of commercial leases and contract law Experience managing a multi-site portfolio If you would like to discuss this role further please contact Jade Whitmore on (phone number removed) / At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Building Manager - Commercial Office (Single Site) Central London (Zone 1) Full-Time Permanent Excellent opportunity for a proven Building Manager to take ownership of a prestigious multi-tenanted commercial building in Central London. This is a client-side managed asset - smart, modern, and home to high-profile corporate occupiers who expect a five-star workplace experience. Key Responsibilities: Day-to-day management of building operations including hard and soft FM services. First point of contact for tenants, contractors, and visitors. Oversee all statutory compliance - fire, water, H&S, access control. Manage and review service providers to ensure delivery against SLAs. Work closely with property management and asset teams on service charge, budgets, and CAPEX projects. Ensure the building remains clean, safe, compliant, and presentable at all times. Support ESG initiatives and drive occupier satisfaction. Requirements: Experience as a Building Manager or Facilities Manager within a commercial office building. Good understanding of compliance (H&S, fire, water). Strong leadership, contractor management, and communication skills. Confident in managing service charge budgets and property systems. IWFM Level 4 (desirable) or relevant H&S qualifications (e.g. IOSH, NEBOSH). What's on Offer: Benefits including pension, healthcare, training Monday-Friday hours, 8am-5pm + oncall / rare call outs. Long-term role with a leading property owner/manager If you're a building management professional looking to join a high-spec asset in Central London, this could be the role for you. Apply now to learn more! Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Jul 16, 2025
Full time
Building Manager - Commercial Office (Single Site) Central London (Zone 1) Full-Time Permanent Excellent opportunity for a proven Building Manager to take ownership of a prestigious multi-tenanted commercial building in Central London. This is a client-side managed asset - smart, modern, and home to high-profile corporate occupiers who expect a five-star workplace experience. Key Responsibilities: Day-to-day management of building operations including hard and soft FM services. First point of contact for tenants, contractors, and visitors. Oversee all statutory compliance - fire, water, H&S, access control. Manage and review service providers to ensure delivery against SLAs. Work closely with property management and asset teams on service charge, budgets, and CAPEX projects. Ensure the building remains clean, safe, compliant, and presentable at all times. Support ESG initiatives and drive occupier satisfaction. Requirements: Experience as a Building Manager or Facilities Manager within a commercial office building. Good understanding of compliance (H&S, fire, water). Strong leadership, contractor management, and communication skills. Confident in managing service charge budgets and property systems. IWFM Level 4 (desirable) or relevant H&S qualifications (e.g. IOSH, NEBOSH). What's on Offer: Benefits including pension, healthcare, training Monday-Friday hours, 8am-5pm + oncall / rare call outs. Long-term role with a leading property owner/manager If you're a building management professional looking to join a high-spec asset in Central London, this could be the role for you. Apply now to learn more! Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Regional Facilities Manager - Commercial Offices London & Major UK Cities Corporate Occupiers Premium Portfolio £60,000 - £70,000 + Car Allowance A new opportunity to step into a strategic regional FM role managing a portfolio of high-profile commercial offices across London and key UK cities - delivering five-star workplace standards on behalf of a corporate occupier. The Opportunity: A well-backed, nationally recognised real estate investor & asset manager is seeking a Regional Facilities Manager to take ownership of a trophy portfolio of multi-tenanted commercial buildings. These are Grade A workspaces, designed for corporate clients who demand the highest level of operational and workplace experience. You'll act as the client-side lead for FM delivery across your region, working closely with local site teams and outsourced service providers to ensure consistently high performance - from compliance and contractor management to occupier engagement and workplace excellence. What You'll Be Doing: Oversee hard and soft FM delivery across multiple buildings in London, Birmingham, Manchester, Leeds and/or Bristol. Act as a key interface between landlord, occupier, and service partners. Lead building compliance and risk management across the portfolio (fire, water, H&S). Ensure PPM and reactive works are delivered to exacting standards. Collaborate with asset and property management teams on CAPEX, service charge budgets, and lifecycle projects. Drive occupier satisfaction and ensure the space reflects a premium office environment. Support sustainability initiatives and energy optimisation projects. What You'll Need: Experience managing commercial offices or corporate workplace environments. Background in client-side FM, landlord-side property management, or blue-chip FM providers. Comfortable managing multiple buildings and stakeholders across different regions. Strong understanding of H&S compliance and building systems. Excellent communication skills and professional presentation - you'll be representing the portfolio at a senior level. What's on Offer: Competitve base salary Car allowance Generous benefits package including healthcare and pension Career growth with an established real estate business managing best-in-class assets If you're a driven FM professional who thrives in premium, multi-site environments and enjoys the responsibility of managing commercial workplaces at a strategic level - this is your next step. Apply now or reach out for a confidential conversation. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Jul 16, 2025
Full time
Regional Facilities Manager - Commercial Offices London & Major UK Cities Corporate Occupiers Premium Portfolio £60,000 - £70,000 + Car Allowance A new opportunity to step into a strategic regional FM role managing a portfolio of high-profile commercial offices across London and key UK cities - delivering five-star workplace standards on behalf of a corporate occupier. The Opportunity: A well-backed, nationally recognised real estate investor & asset manager is seeking a Regional Facilities Manager to take ownership of a trophy portfolio of multi-tenanted commercial buildings. These are Grade A workspaces, designed for corporate clients who demand the highest level of operational and workplace experience. You'll act as the client-side lead for FM delivery across your region, working closely with local site teams and outsourced service providers to ensure consistently high performance - from compliance and contractor management to occupier engagement and workplace excellence. What You'll Be Doing: Oversee hard and soft FM delivery across multiple buildings in London, Birmingham, Manchester, Leeds and/or Bristol. Act as a key interface between landlord, occupier, and service partners. Lead building compliance and risk management across the portfolio (fire, water, H&S). Ensure PPM and reactive works are delivered to exacting standards. Collaborate with asset and property management teams on CAPEX, service charge budgets, and lifecycle projects. Drive occupier satisfaction and ensure the space reflects a premium office environment. Support sustainability initiatives and energy optimisation projects. What You'll Need: Experience managing commercial offices or corporate workplace environments. Background in client-side FM, landlord-side property management, or blue-chip FM providers. Comfortable managing multiple buildings and stakeholders across different regions. Strong understanding of H&S compliance and building systems. Excellent communication skills and professional presentation - you'll be representing the portfolio at a senior level. What's on Offer: Competitve base salary Car allowance Generous benefits package including healthcare and pension Career growth with an established real estate business managing best-in-class assets If you're a driven FM professional who thrives in premium, multi-site environments and enjoys the responsibility of managing commercial workplaces at a strategic level - this is your next step. Apply now or reach out for a confidential conversation. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Assistant Accommodation Manager PBSA (Student Accommodation) Nottingham City Centre Salary: £32,240 per annum, plus 5% discretionary bonus Hours: 37.5 hours per week. Predominantly working 8am 4pm, Monday to Friday but also able to provide cover on late shifts, 12.00 8pm and some weekends Working for a large purpose built student accommodation in the heart of Nottingham, the Assistant Accommodation Manager will become a key part of our clients existing, friendly and experienced property team. You ll be delivering the best resident experience, ensuring that they maintain the building to the highest standard and are compliant in all areas. You will build strong relationships with your team, who deliver the highest standards. You will be getting involved in mini-projects supporting with debt, sales and the lead-up to summer turnaround. You will work with stakeholders, third party contractors and universities, championing the needs of customers and leading by example. You ll be working closely with people and customers to ensure that everyone is working and living in a fun, safe and friendly environment. You ll support your team members with rebooking, sales, events, compliance, safety and welfare, and the summer turnaround. Lead the management of certain onsite departments and be the magic ingredient that brings the team together. A champion always leads by example. Demonstrate a personal desire for high levels of service in all your interactions. Be commercial savvy, helping to drive sales and marketing to achieve great results. Every student is different and so are the teams that work in our properties. Don t leave your personality at the door and please bring your whole self to work it s this you we want to see every day. Always strive for the best, supporting the Operations Manager with the financial performance of the property Build relationships with team members, third party contractors and universities to understand how our buildings provide more than a room. Adopt an unapologetic safety first approach to operating safe and secure properties in line with all statutory, legal, and moral obligations. You ll thrive on delivering a great customer experience and work closely with team members to always be welcoming and provide a safe backdrop to our residents time at university, giving them one less thing to worry about. You will work with team members to ensure that the physical appearance of properties is of the highest standard. Develop and guide the team along your journey of ensuring we fill our properties all year round, with residents who want to stay year after year. Commit to the growth of your personal development and the team members around you. You ll be the subject expert in all things related to the day to day running of our buildings, ensuring that all team members are able to deliver the best experience for residents. Understand your team, what motivates and drives them to ensure we sell out our buildings, and that they are safe and compliant. Work with our centre of excellence to know and understand how to deal with queries from Finance, People, Health and Safety, Marketing and Procurement. Work closely with the wider team: our people are great and you can be part of that! You will work particularly closely with various business units and operational teams to help assist with the running of the building, ensuring that we deliver the best customer experience. Working in an open culture where we want to hear new ideas and how we can implement solutions to improve. You re the bridge between the team who keep the property running and the Operations Manager, so there might be times when you don t have full sight of the information your manager may be privy to. You ll need to have the skills to make judgement calls when necessary, and to work with the information available to you. You ll often be part of the Customer Service Advisor rotation, covering shifts when there is absence amongst the team. You ll need to be able to keep all of the important plates spinning, while maintaining the exceptional level of customer service that our residents deserve. Who We re looking for: Ideally you will be an experienced Assistant Manager or Manager from either a student accommodation background (PBSA), BTR, hotels, hospitality or leisure industry We re are looking for individual who s hungry and wants to drive change. You should have first class customer service and administration skills and experience You will need to have excellent man management skills and lead by example Ideally experienced in building management, used to dealing with maintenance enquiries / issues and facilities management You should be resilient, and able to make sometimes tough decisions Be a self stater and able to manage change No two days are the same in student accommodation, if you re up for a challenge and enjoy a fun and vibrant environment, please apply today In the first instance please apply by forwarding your CV Please contact Vicky at our Manchester office Ritz recruitment Employment Agency
Jul 16, 2025
Full time
Assistant Accommodation Manager PBSA (Student Accommodation) Nottingham City Centre Salary: £32,240 per annum, plus 5% discretionary bonus Hours: 37.5 hours per week. Predominantly working 8am 4pm, Monday to Friday but also able to provide cover on late shifts, 12.00 8pm and some weekends Working for a large purpose built student accommodation in the heart of Nottingham, the Assistant Accommodation Manager will become a key part of our clients existing, friendly and experienced property team. You ll be delivering the best resident experience, ensuring that they maintain the building to the highest standard and are compliant in all areas. You will build strong relationships with your team, who deliver the highest standards. You will be getting involved in mini-projects supporting with debt, sales and the lead-up to summer turnaround. You will work with stakeholders, third party contractors and universities, championing the needs of customers and leading by example. You ll be working closely with people and customers to ensure that everyone is working and living in a fun, safe and friendly environment. You ll support your team members with rebooking, sales, events, compliance, safety and welfare, and the summer turnaround. Lead the management of certain onsite departments and be the magic ingredient that brings the team together. A champion always leads by example. Demonstrate a personal desire for high levels of service in all your interactions. Be commercial savvy, helping to drive sales and marketing to achieve great results. Every student is different and so are the teams that work in our properties. Don t leave your personality at the door and please bring your whole self to work it s this you we want to see every day. Always strive for the best, supporting the Operations Manager with the financial performance of the property Build relationships with team members, third party contractors and universities to understand how our buildings provide more than a room. Adopt an unapologetic safety first approach to operating safe and secure properties in line with all statutory, legal, and moral obligations. You ll thrive on delivering a great customer experience and work closely with team members to always be welcoming and provide a safe backdrop to our residents time at university, giving them one less thing to worry about. You will work with team members to ensure that the physical appearance of properties is of the highest standard. Develop and guide the team along your journey of ensuring we fill our properties all year round, with residents who want to stay year after year. Commit to the growth of your personal development and the team members around you. You ll be the subject expert in all things related to the day to day running of our buildings, ensuring that all team members are able to deliver the best experience for residents. Understand your team, what motivates and drives them to ensure we sell out our buildings, and that they are safe and compliant. Work with our centre of excellence to know and understand how to deal with queries from Finance, People, Health and Safety, Marketing and Procurement. Work closely with the wider team: our people are great and you can be part of that! You will work particularly closely with various business units and operational teams to help assist with the running of the building, ensuring that we deliver the best customer experience. Working in an open culture where we want to hear new ideas and how we can implement solutions to improve. You re the bridge between the team who keep the property running and the Operations Manager, so there might be times when you don t have full sight of the information your manager may be privy to. You ll need to have the skills to make judgement calls when necessary, and to work with the information available to you. You ll often be part of the Customer Service Advisor rotation, covering shifts when there is absence amongst the team. You ll need to be able to keep all of the important plates spinning, while maintaining the exceptional level of customer service that our residents deserve. Who We re looking for: Ideally you will be an experienced Assistant Manager or Manager from either a student accommodation background (PBSA), BTR, hotels, hospitality or leisure industry We re are looking for individual who s hungry and wants to drive change. You should have first class customer service and administration skills and experience You will need to have excellent man management skills and lead by example Ideally experienced in building management, used to dealing with maintenance enquiries / issues and facilities management You should be resilient, and able to make sometimes tough decisions Be a self stater and able to manage change No two days are the same in student accommodation, if you re up for a challenge and enjoy a fun and vibrant environment, please apply today In the first instance please apply by forwarding your CV Please contact Vicky at our Manchester office Ritz recruitment Employment Agency
Regional Property Manager page is loaded Regional Property Manager Apply locations Manchester, O2 Apollo, M12 Leeds, O2 Academy Leeds, LS2 London, O2 Academy Brixton, SW9 time type Full time posted on Posted 2 Days Ago job requisition id JR-81919 Job Summary: Company: Academy Music Group Department: Property Services Location: Field based/remote working, UK Reports to: Group Head of Property Working Hours: Full time Job Type: Permanent Academy Music Group Academy Music Group (AMG) is the UK's leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances. Our venues: O2 Academy Birmingham, O2 Academy Bournemouth, O2 Academy Bristol, O2 Academy Brixton, O2 Academy Glasgow, O2 Academy Islington, O2 Academy Leeds, O2 Academy Leicester, O2 Academy Liverpool, O2 Academy Oxford, O2 Academy Sheffield, O2 City Hall Newcastle, O2 Forum Kentish Town, O2 Institute Birmingham, O2 Ritz Manchester, O2 Shepherd's Bush Empire, O2 Victoria Warehouse Manchester, Edinburgh Corn Exchange. AMG is part of Live Nation which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. Role Description This is a unique opportunity to join a growing team of professional property managers, working across the whole of the Academy Music Group estate including those of its sister companies including Live Nation and Ticketmaster. The role will be responsible for the full range of professional property matters associated with a large and diverse property portfolio. As a key member of the property team, you will provide support and advice across the business. The role will require extensive travel across the UK and may involve occasional nights away from home. A full UK driving licence is a requirement as is your own car. This is a rare opportunity to work within a small team of property professionals, for a market leading company, supporting an operational team dedicated to providing a world class customer experience. Who You Are You will be a qualified, experienced, professional person capable of managing all aspects of commercial property and have the following competencies, skills, knowledge, and experience: You will be an experienced property professional with considerable post qualification experience preferably with a client-side background. You will ideally have worked in the entertainment or leisure industry undertaking a similar role, worked in the management of events or the licenced trade. You will have a sound knowledge of property management, construction, structure, and associated property and health and safety legislation. You will be commercially aware and currently work in a commercial environment. You will hold memberships, or be working towards, at least one of the following professional institutes: Member of the Royal Institution of Chartered Surveyors. Member of the Chartered Institute of Building. Member of the Chartered Associate of Building Engineers. You will be passionate about your work and be able to professionally contribute to discussions, make informed decisions, and lead multidisciplinary teams of people. This role includes close liaison with the group management stakeholders, venue operations teams, as well as a network of contractors and consultants to ensure the property function is delivered in line with company requirements and targets. You will be competent in the use of Microsoft Office products such as Outlook, Excel and Word. Responsibilities Undertake building surveys, reporting on defects, analysing appropriate solutions, and specifying repairs. Development, management and leadership of projects and schemes of all sizes, including the management and coordination of external consultants and contractors. Supporting the operational business, providing property advice and leadership across the estate. Be responsible for preparing instructions and briefs for consultants and contractors, issuing instructions to various disciplines on a wide range of work on the group property portfolio. Provide budgetary management of capital and revenue budget, including the preparation of budgets, the development and maintenance of five-year budgetary plans. Development and implementation of the groups facilities management strategy. Overseeing the implementation of all statutory approvals, planning and listed building consent processes. Consultation on new projects across the estate. Collaborating with colleagues to manage the brand standards supporting our partner initiatives. Fire safety management and implementation of improvements and recommendations following fire risk assessments. Ensuring that any mandatory inspections of the building, building fabric, or equipment is completed in line with legal requirements and any remedial work identified from these inspections is remedied in a timely manner. Monitor the establishment and maintenance of satisfactory standards to ensure that all properties are maintained in such condition to be compliant with Health and Safety law and maintained in a safe condition. Assist venues to comply with enforcement officer requests or formal notices in a timely manner. To work closely with the groups Health & Safety Advisor and assist with the implementation of Policy as required. Collaborating with external consultants, assist with the management of group non-domestic rates. Prepare concise reports on all aspects of property management, including but not limited to: Acquisition of new property. Preparation of budget costs plans and forecasts. Disposals and lease end negotiations. Lease advice. Assisting with the negotiation of rent reviews. Dealing with service charges. Negotiating with landlords. Managing dilapidations. Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It is talent that matters to us, and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company AMG is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. APPLICATION DEADLINE: 22nd July 2025. We reserve the right to close applications at any time. About Us Recognized for seven years as a Great Place to Work and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Jul 16, 2025
Full time
Regional Property Manager page is loaded Regional Property Manager Apply locations Manchester, O2 Apollo, M12 Leeds, O2 Academy Leeds, LS2 London, O2 Academy Brixton, SW9 time type Full time posted on Posted 2 Days Ago job requisition id JR-81919 Job Summary: Company: Academy Music Group Department: Property Services Location: Field based/remote working, UK Reports to: Group Head of Property Working Hours: Full time Job Type: Permanent Academy Music Group Academy Music Group (AMG) is the UK's leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances. Our venues: O2 Academy Birmingham, O2 Academy Bournemouth, O2 Academy Bristol, O2 Academy Brixton, O2 Academy Glasgow, O2 Academy Islington, O2 Academy Leeds, O2 Academy Leicester, O2 Academy Liverpool, O2 Academy Oxford, O2 Academy Sheffield, O2 City Hall Newcastle, O2 Forum Kentish Town, O2 Institute Birmingham, O2 Ritz Manchester, O2 Shepherd's Bush Empire, O2 Victoria Warehouse Manchester, Edinburgh Corn Exchange. AMG is part of Live Nation which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. Role Description This is a unique opportunity to join a growing team of professional property managers, working across the whole of the Academy Music Group estate including those of its sister companies including Live Nation and Ticketmaster. The role will be responsible for the full range of professional property matters associated with a large and diverse property portfolio. As a key member of the property team, you will provide support and advice across the business. The role will require extensive travel across the UK and may involve occasional nights away from home. A full UK driving licence is a requirement as is your own car. This is a rare opportunity to work within a small team of property professionals, for a market leading company, supporting an operational team dedicated to providing a world class customer experience. Who You Are You will be a qualified, experienced, professional person capable of managing all aspects of commercial property and have the following competencies, skills, knowledge, and experience: You will be an experienced property professional with considerable post qualification experience preferably with a client-side background. You will ideally have worked in the entertainment or leisure industry undertaking a similar role, worked in the management of events or the licenced trade. You will have a sound knowledge of property management, construction, structure, and associated property and health and safety legislation. You will be commercially aware and currently work in a commercial environment. You will hold memberships, or be working towards, at least one of the following professional institutes: Member of the Royal Institution of Chartered Surveyors. Member of the Chartered Institute of Building. Member of the Chartered Associate of Building Engineers. You will be passionate about your work and be able to professionally contribute to discussions, make informed decisions, and lead multidisciplinary teams of people. This role includes close liaison with the group management stakeholders, venue operations teams, as well as a network of contractors and consultants to ensure the property function is delivered in line with company requirements and targets. You will be competent in the use of Microsoft Office products such as Outlook, Excel and Word. Responsibilities Undertake building surveys, reporting on defects, analysing appropriate solutions, and specifying repairs. Development, management and leadership of projects and schemes of all sizes, including the management and coordination of external consultants and contractors. Supporting the operational business, providing property advice and leadership across the estate. Be responsible for preparing instructions and briefs for consultants and contractors, issuing instructions to various disciplines on a wide range of work on the group property portfolio. Provide budgetary management of capital and revenue budget, including the preparation of budgets, the development and maintenance of five-year budgetary plans. Development and implementation of the groups facilities management strategy. Overseeing the implementation of all statutory approvals, planning and listed building consent processes. Consultation on new projects across the estate. Collaborating with colleagues to manage the brand standards supporting our partner initiatives. Fire safety management and implementation of improvements and recommendations following fire risk assessments. Ensuring that any mandatory inspections of the building, building fabric, or equipment is completed in line with legal requirements and any remedial work identified from these inspections is remedied in a timely manner. Monitor the establishment and maintenance of satisfactory standards to ensure that all properties are maintained in such condition to be compliant with Health and Safety law and maintained in a safe condition. Assist venues to comply with enforcement officer requests or formal notices in a timely manner. To work closely with the groups Health & Safety Advisor and assist with the implementation of Policy as required. Collaborating with external consultants, assist with the management of group non-domestic rates. Prepare concise reports on all aspects of property management, including but not limited to: Acquisition of new property. Preparation of budget costs plans and forecasts. Disposals and lease end negotiations. Lease advice. Assisting with the negotiation of rent reviews. Dealing with service charges. Negotiating with landlords. Managing dilapidations. Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It is talent that matters to us, and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company AMG is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. APPLICATION DEADLINE: 22nd July 2025. We reserve the right to close applications at any time. About Us Recognized for seven years as a Great Place to Work and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Looking for an exciting opportunity as an PA/Office Manager? Our client, a dynamic property business based in Edinburgh, is seeking a talented individual to join their team. As the Office Manager/PA, you will play a key role in ensuring the smooth running of the office and providing comprehensive administrative support to the Managing Director. This is a fantastic chance to work in a fast-paced environment and make a real impact on the success of the organisation. Why join our client's team? Work for a growing and reputable property letting business. Be part of a supportive and collaborative team. Opportunity to make a real impact and contribute to the success of the organisation. Our client will pay £30,000 per annum Hours of work are Monday-Friday, 9am-5pm What you'll be doing: Overseeing day-to-day office operations, including managing supplies, equipment, and facilities Keeping the office environment organised, professional, and productive Coordinating with vendors and service providers for office maintenance and supplies Managing office budgets, expenses, and petty cash Providing comprehensive administrative support to the Managing Director Scheduling and coordinating meetings, appointments, and travel arrangements Handling correspondence, reports, presentations, and other documents Maintaining and updating office records, databases, and filing systems Assisting with tenant and landlord communications and resolving any issues Supporting the property process, including advertising properties, arranging viewings, and preparing tenancy agreements Ensuring compliance with property letting laws and regulations Maintaining accurate and up-to-date records of licences and legal documents Assisting with basic bookkeeping tasks and financial reporting Supporting HR functions, including recruitment, on boarding, and staff training What you'll bring: Proven experience as an Office Manager, Personal Assistant, or in a similar administrative role Knowledge of property letting processes and legal requirements is highly desirable Excellent organisational and multitasking skills with a keen eye for detail Strong written and verbal communication skills Proficiency in Microsoft Office Suite and office management software Ability to handle confidential information with discretion Strong problem-solving skills and the ability to work independently Basic understanding of financial and bookkeeping principles If you're an organised and detail-oriented individual with a passion for providing exceptional administrative support, then we want to hear from you! Apply now to join our client's team as their Office Manager/PA. This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. To apply, please send your CV and cover letter to . Only shortlisted candidates will be contacted. We look forward to reviewing your application. If you are currently registered with Office Angels and interested in this role please contact your consultant directly by email Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 16, 2025
Full time
Looking for an exciting opportunity as an PA/Office Manager? Our client, a dynamic property business based in Edinburgh, is seeking a talented individual to join their team. As the Office Manager/PA, you will play a key role in ensuring the smooth running of the office and providing comprehensive administrative support to the Managing Director. This is a fantastic chance to work in a fast-paced environment and make a real impact on the success of the organisation. Why join our client's team? Work for a growing and reputable property letting business. Be part of a supportive and collaborative team. Opportunity to make a real impact and contribute to the success of the organisation. Our client will pay £30,000 per annum Hours of work are Monday-Friday, 9am-5pm What you'll be doing: Overseeing day-to-day office operations, including managing supplies, equipment, and facilities Keeping the office environment organised, professional, and productive Coordinating with vendors and service providers for office maintenance and supplies Managing office budgets, expenses, and petty cash Providing comprehensive administrative support to the Managing Director Scheduling and coordinating meetings, appointments, and travel arrangements Handling correspondence, reports, presentations, and other documents Maintaining and updating office records, databases, and filing systems Assisting with tenant and landlord communications and resolving any issues Supporting the property process, including advertising properties, arranging viewings, and preparing tenancy agreements Ensuring compliance with property letting laws and regulations Maintaining accurate and up-to-date records of licences and legal documents Assisting with basic bookkeeping tasks and financial reporting Supporting HR functions, including recruitment, on boarding, and staff training What you'll bring: Proven experience as an Office Manager, Personal Assistant, or in a similar administrative role Knowledge of property letting processes and legal requirements is highly desirable Excellent organisational and multitasking skills with a keen eye for detail Strong written and verbal communication skills Proficiency in Microsoft Office Suite and office management software Ability to handle confidential information with discretion Strong problem-solving skills and the ability to work independently Basic understanding of financial and bookkeeping principles If you're an organised and detail-oriented individual with a passion for providing exceptional administrative support, then we want to hear from you! Apply now to join our client's team as their Office Manager/PA. This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. To apply, please send your CV and cover letter to . Only shortlisted candidates will be contacted. We look forward to reviewing your application. If you are currently registered with Office Angels and interested in this role please contact your consultant directly by email Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Are you looking for a new property management position to sink your teeth into? There s plenty here to keep you occupied, from health & safety, service delivery and facilities management through to managing effective relationships with contractors, clients and tenants. As Building Manager for a well-established commercial property management company, you'll oversee this landmark office building in Manchester city centre, a short walk from Oxford Road train station. Salary up to £48 ,000 dependent on your skills, experience and qualifications. You should have solid experience working in multi-tenanted commercial office buildings. Alongside an amazing benefits package including: 25 days holiday, pension, private healthcare, life assurance, annual bonus (profit share scheme), discounted gym membership, and more! In this role, you will be a first point of call for clients, ensuring a high level of service delivery to all tenants and occupiers, plus ensuring their compliance with all building requirements. You ll also oversee work carried out by contractors on-site, ensure all PPM's are carried out on time, monitor FM budgets and lead a team across cleaning, security and front of house. To be suitable for this role you must have an IOSH qualification (or even better NEBOSH) and similar experience working in a commercial building, estate or mixed-use scheme/property portfolio. Maybe you're even IWFM accredited. Does this sound like the role for you? Then apply today!
Jul 16, 2025
Full time
Are you looking for a new property management position to sink your teeth into? There s plenty here to keep you occupied, from health & safety, service delivery and facilities management through to managing effective relationships with contractors, clients and tenants. As Building Manager for a well-established commercial property management company, you'll oversee this landmark office building in Manchester city centre, a short walk from Oxford Road train station. Salary up to £48 ,000 dependent on your skills, experience and qualifications. You should have solid experience working in multi-tenanted commercial office buildings. Alongside an amazing benefits package including: 25 days holiday, pension, private healthcare, life assurance, annual bonus (profit share scheme), discounted gym membership, and more! In this role, you will be a first point of call for clients, ensuring a high level of service delivery to all tenants and occupiers, plus ensuring their compliance with all building requirements. You ll also oversee work carried out by contractors on-site, ensure all PPM's are carried out on time, monitor FM budgets and lead a team across cleaning, security and front of house. To be suitable for this role you must have an IOSH qualification (or even better NEBOSH) and similar experience working in a commercial building, estate or mixed-use scheme/property portfolio. Maybe you're even IWFM accredited. Does this sound like the role for you? Then apply today!
Assistant Accommodation Manager PBSA (Student Accommodation) Nottingham City Centre Salary: £32,240 per annum, plus 5% discretionary bonus Hours: 37.5 hours per week. Predominantly working 8am 4pm, Monday to Friday but also able to provide cover on late shifts, 12.00 8pm and some weekends Working for a large purpose built student accommodation in the heart of Nottingham, the Assistant Accommodation Manager will become a key part of our clients existing, friendly and experienced property team. You ll be delivering the best resident experience, ensuring that they maintain the building to the highest standard and are compliant in all areas. You will build strong relationships with your team, who deliver the highest standards. You will be getting involved in mini-projects supporting with debt, sales and the lead-up to summer turnaround. You will work with stakeholders, third party contractors and universities, championing the needs of customers and leading by example. You ll be working closely with people and customers to ensure that everyone is working and living in a fun, safe and friendly environment. You ll support your team members with rebooking, sales, events, compliance, safety and welfare, and the summer turnaround. Lead the management of certain onsite departments and be the magic ingredient that brings the team together. A champion always leads by example. Demonstrate a personal desire for high levels of service in all your interactions. Be commercial savvy, helping to drive sales and marketing to achieve great results. Every student is different and so are the teams that work in our properties. Don t leave your personality at the door and please bring your whole self to work it s this you we want to see every day. Always strive for the best, supporting the Operations Manager with the financial performance of the property Build relationships with team members, third party contractors and universities to understand how our buildings provide more than a room. Adopt an unapologetic safety first approach to operating safe and secure properties in line with all statutory, legal, and moral obligations. You ll thrive on delivering a great customer experience and work closely with team members to always be welcoming and provide a safe backdrop to our residents time at university, giving them one less thing to worry about. You will work with team members to ensure that the physical appearance of properties is of the highest standard. Develop and guide the team along your journey of ensuring we fill our properties all year round, with residents who want to stay year after year. Commit to the growth of your personal development and the team members around you. You ll be the subject expert in all things related to the day to day running of our buildings, ensuring that all team members are able to deliver the best experience for residents. Understand your team, what motivates and drives them to ensure we sell out our buildings, and that they are safe and compliant. Work with our centre of excellence to know and understand how to deal with queries from Finance, People, Health and Safety, Marketing and Procurement. Work closely with the wider team: our people are great and you can be part of that! You will work particularly closely with various business units and operational teams to help assist with the running of the building, ensuring that we deliver the best customer experience. Working in an open culture where we want to hear new ideas and how we can implement solutions to improve. You re the bridge between the team who keep the property running and the Operations Manager, so there might be times when you don t have full sight of the information your manager may be privy to. You ll need to have the skills to make judgement calls when necessary, and to work with the information available to you. You ll often be part of the Customer Service Advisor rotation, covering shifts when there is absence amongst the team. You ll need to be able to keep all of the important plates spinning, while maintaining the exceptional level of customer service that our residents deserve. Who We re looking for: Ideally you will be an experienced Assistant Manager or Manager from either a student accommodation background (PBSA), BTR, hotels, hospitality or leisure industry We re are looking for individual who s hungry and wants to drive change. You should have first class customer service and administration skills and experience You will need to have excellent man management skills and lead by example Ideally experienced in building management, used to dealing with maintenance enquiries / issues and facilities management You should be resilient, and able to make sometimes tough decisions Be a self stater and able to manage change No two days are the same in student accommodation, if you re up for a challenge and enjoy a fun and vibrant environment, please apply today In the first instance please apply by forwarding your CV Please contact Vicky at our Manchester office Ritz recruitment Employment Agency
Jul 16, 2025
Full time
Assistant Accommodation Manager PBSA (Student Accommodation) Nottingham City Centre Salary: £32,240 per annum, plus 5% discretionary bonus Hours: 37.5 hours per week. Predominantly working 8am 4pm, Monday to Friday but also able to provide cover on late shifts, 12.00 8pm and some weekends Working for a large purpose built student accommodation in the heart of Nottingham, the Assistant Accommodation Manager will become a key part of our clients existing, friendly and experienced property team. You ll be delivering the best resident experience, ensuring that they maintain the building to the highest standard and are compliant in all areas. You will build strong relationships with your team, who deliver the highest standards. You will be getting involved in mini-projects supporting with debt, sales and the lead-up to summer turnaround. You will work with stakeholders, third party contractors and universities, championing the needs of customers and leading by example. You ll be working closely with people and customers to ensure that everyone is working and living in a fun, safe and friendly environment. You ll support your team members with rebooking, sales, events, compliance, safety and welfare, and the summer turnaround. Lead the management of certain onsite departments and be the magic ingredient that brings the team together. A champion always leads by example. Demonstrate a personal desire for high levels of service in all your interactions. Be commercial savvy, helping to drive sales and marketing to achieve great results. Every student is different and so are the teams that work in our properties. Don t leave your personality at the door and please bring your whole self to work it s this you we want to see every day. Always strive for the best, supporting the Operations Manager with the financial performance of the property Build relationships with team members, third party contractors and universities to understand how our buildings provide more than a room. Adopt an unapologetic safety first approach to operating safe and secure properties in line with all statutory, legal, and moral obligations. You ll thrive on delivering a great customer experience and work closely with team members to always be welcoming and provide a safe backdrop to our residents time at university, giving them one less thing to worry about. You will work with team members to ensure that the physical appearance of properties is of the highest standard. Develop and guide the team along your journey of ensuring we fill our properties all year round, with residents who want to stay year after year. Commit to the growth of your personal development and the team members around you. You ll be the subject expert in all things related to the day to day running of our buildings, ensuring that all team members are able to deliver the best experience for residents. Understand your team, what motivates and drives them to ensure we sell out our buildings, and that they are safe and compliant. Work with our centre of excellence to know and understand how to deal with queries from Finance, People, Health and Safety, Marketing and Procurement. Work closely with the wider team: our people are great and you can be part of that! You will work particularly closely with various business units and operational teams to help assist with the running of the building, ensuring that we deliver the best customer experience. Working in an open culture where we want to hear new ideas and how we can implement solutions to improve. You re the bridge between the team who keep the property running and the Operations Manager, so there might be times when you don t have full sight of the information your manager may be privy to. You ll need to have the skills to make judgement calls when necessary, and to work with the information available to you. You ll often be part of the Customer Service Advisor rotation, covering shifts when there is absence amongst the team. You ll need to be able to keep all of the important plates spinning, while maintaining the exceptional level of customer service that our residents deserve. Who We re looking for: Ideally you will be an experienced Assistant Manager or Manager from either a student accommodation background (PBSA), BTR, hotels, hospitality or leisure industry We re are looking for individual who s hungry and wants to drive change. You should have first class customer service and administration skills and experience You will need to have excellent man management skills and lead by example Ideally experienced in building management, used to dealing with maintenance enquiries / issues and facilities management You should be resilient, and able to make sometimes tough decisions Be a self stater and able to manage change No two days are the same in student accommodation, if you re up for a challenge and enjoy a fun and vibrant environment, please apply today In the first instance please apply by forwarding your CV Please contact Vicky at our Manchester office Ritz recruitment Employment Agency
The role is part of the Collections and Recoveries team within Risk Services supporting Retail Mortgage customers. The role is primarily responsible for pro-active management of cases in arrears, assessing customer circumstances and where appropriate, offering solutions (including tailored forbearance) to mitigate losses and deliver good customer outcomes; this includes the management of late arrears cases and liaison with external solicitors where enforcement action has commenced. This role requires a high level of communication, negotiation skills, and a thorough understanding of banking regulations relating to customers experiencing payment difficulties, including Consumer Duty. The Person Experience Required Proven track record and proven experience in dealing with Collections and Recoveries accounts in a Banking environment. Knowledge of theResidential Mortgage Collections & Recoveries industry is preferred. Experience of liaising with third parties, for example solicitors, receivers and asset managers. Understanding of the regulatory environment and in particular Consumer Duty, MCOB and CONC. Interpersonal Skills and Competencies Computer literate, PC skills including MS Excel and Word. Customer-focused approach. Strong communication, in particular listening skills and communicating with clarity. Problem solving and initiative. Planning, organising, flexibility and reliability. Negotiating and influencing skills. Adaptable and flexible. Ability to work with minimal supervision. Excellent planning and organisational skills. Enthusiastic "can do" attitude. Able to work under pressure and to tight deadlines. Accuracy and attention to detail. Ability to establish effective working relationships at all levels. The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Jul 16, 2025
Full time
The role is part of the Collections and Recoveries team within Risk Services supporting Retail Mortgage customers. The role is primarily responsible for pro-active management of cases in arrears, assessing customer circumstances and where appropriate, offering solutions (including tailored forbearance) to mitigate losses and deliver good customer outcomes; this includes the management of late arrears cases and liaison with external solicitors where enforcement action has commenced. This role requires a high level of communication, negotiation skills, and a thorough understanding of banking regulations relating to customers experiencing payment difficulties, including Consumer Duty. The Person Experience Required Proven track record and proven experience in dealing with Collections and Recoveries accounts in a Banking environment. Knowledge of theResidential Mortgage Collections & Recoveries industry is preferred. Experience of liaising with third parties, for example solicitors, receivers and asset managers. Understanding of the regulatory environment and in particular Consumer Duty, MCOB and CONC. Interpersonal Skills and Competencies Computer literate, PC skills including MS Excel and Word. Customer-focused approach. Strong communication, in particular listening skills and communicating with clarity. Problem solving and initiative. Planning, organising, flexibility and reliability. Negotiating and influencing skills. Adaptable and flexible. Ability to work with minimal supervision. Excellent planning and organisational skills. Enthusiastic "can do" attitude. Able to work under pressure and to tight deadlines. Accuracy and attention to detail. Ability to establish effective working relationships at all levels. The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Location: Hybrid working with a minimum of 3 days per week in our Winchester office Hours: 37.5 hours per week, Monday - Friday, 09:00 - 17:30 Package: Circa £25,000 - £28,000 (pro-rata for fixed term contract) Basis: 6 month Fixed term contract About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living. To support our Customer Operations team through a busy period we are looking for an experienced Property Administrator to join us on a 6 month fixed term contract working on a hybrid basis with a minimum of 3 days per week in our Winchester office. About the role You will utilise your administrative experience to provide support to our customer operations team. Working with our Roving Building & Communities Managers you will monitor and help manage our reactive maintenance and as well as support with tender and appointment of contractors of planned works, ensuring that works are carried out to a high standard and within an appropriate timescale. Responsibilities will include: Monitor our Fixflo system to identify and deal with incoming issues for repairs and maintenance in conjunction with other members of the team Triage incoming issues, identifying complexity and prioritising as appropriate Select and propose the appointment of contractors for low cost simple remedials and support the team to address higher cost or more complex works Monitor progress of issues, following up with contractors and our site teams for outstanding quotes, information or paperwork to ensure that works are addressed quickly and efficiently Support our site based teams and contractors with their queries Keep our Roving Building & Communities Managers updated on progress of issues and escalate as necessary Work with your colleagues in the administration function to raise issues, create purchase orders, chase outstanding certificates and invoices from contractors and update records Monitor upcoming contract renewal dates providing reports as required Provide support to Roving Building & Communities Managers in tendering / capital works and significant contract renewals About you You will be an experienced administrator ideally with experience gained within a property or facilities related sector. You will be highly organised, have excellent attention to delta and be pro-active with a positive attitude. Strong IT skills are essential and ideally you'll be familiar with Google tools such as Gmail, Google Docs, Sheets and the internet. Previous experience of working with property management, CRM and accounting systems such as Fixflo, Qube and Salesforce would be ideal but otherwise a proven ability to quickly understand and pick up new systems (training will be provided). Skills & knowledge Excellent spoken and written English Excellent communication skills - written and verbal Excellent time management, prioritisation and proven ability to meet deadlines Strong organisational skills Our benefits & rewards Along with a competitive salary we offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes (subject to your contract): Contributory pension scheme with additional employer contribution Life Assurance Employee Assistance Programme Health Cash Plan & Virtual GP Discounted Gym Membership Company Discounts Portal Refer a friend scheme and access to internal opportunities What happens next Although we embrace technology to support our recruitment process we value a human touch so a member of our hiring team will carefully consider your application. If your profile demonstrates the skills and experience we are looking for we'll invite you to join us for a telephone screening providing you with an opportunity to discuss your profile in more detail, and for us to provide you with a more in-depth overview of the role you have applied for as well as answer any questions you have. From there the process will be role specific, but will include an in-person stage and could include a short online assessment. Rest assured we'll keep you updated through the process and if at any stage you require any additional support, or have any questions please don't hesitate to contact us. If you have the skills and experience we are looking for we'd love to hear from you! As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and we do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. As an equal opportunities employer, Pegasus Homes welcomes applications from all sectors of the community. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply.
Jul 16, 2025
Full time
Location: Hybrid working with a minimum of 3 days per week in our Winchester office Hours: 37.5 hours per week, Monday - Friday, 09:00 - 17:30 Package: Circa £25,000 - £28,000 (pro-rata for fixed term contract) Basis: 6 month Fixed term contract About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living. To support our Customer Operations team through a busy period we are looking for an experienced Property Administrator to join us on a 6 month fixed term contract working on a hybrid basis with a minimum of 3 days per week in our Winchester office. About the role You will utilise your administrative experience to provide support to our customer operations team. Working with our Roving Building & Communities Managers you will monitor and help manage our reactive maintenance and as well as support with tender and appointment of contractors of planned works, ensuring that works are carried out to a high standard and within an appropriate timescale. Responsibilities will include: Monitor our Fixflo system to identify and deal with incoming issues for repairs and maintenance in conjunction with other members of the team Triage incoming issues, identifying complexity and prioritising as appropriate Select and propose the appointment of contractors for low cost simple remedials and support the team to address higher cost or more complex works Monitor progress of issues, following up with contractors and our site teams for outstanding quotes, information or paperwork to ensure that works are addressed quickly and efficiently Support our site based teams and contractors with their queries Keep our Roving Building & Communities Managers updated on progress of issues and escalate as necessary Work with your colleagues in the administration function to raise issues, create purchase orders, chase outstanding certificates and invoices from contractors and update records Monitor upcoming contract renewal dates providing reports as required Provide support to Roving Building & Communities Managers in tendering / capital works and significant contract renewals About you You will be an experienced administrator ideally with experience gained within a property or facilities related sector. You will be highly organised, have excellent attention to delta and be pro-active with a positive attitude. Strong IT skills are essential and ideally you'll be familiar with Google tools such as Gmail, Google Docs, Sheets and the internet. Previous experience of working with property management, CRM and accounting systems such as Fixflo, Qube and Salesforce would be ideal but otherwise a proven ability to quickly understand and pick up new systems (training will be provided). Skills & knowledge Excellent spoken and written English Excellent communication skills - written and verbal Excellent time management, prioritisation and proven ability to meet deadlines Strong organisational skills Our benefits & rewards Along with a competitive salary we offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes (subject to your contract): Contributory pension scheme with additional employer contribution Life Assurance Employee Assistance Programme Health Cash Plan & Virtual GP Discounted Gym Membership Company Discounts Portal Refer a friend scheme and access to internal opportunities What happens next Although we embrace technology to support our recruitment process we value a human touch so a member of our hiring team will carefully consider your application. If your profile demonstrates the skills and experience we are looking for we'll invite you to join us for a telephone screening providing you with an opportunity to discuss your profile in more detail, and for us to provide you with a more in-depth overview of the role you have applied for as well as answer any questions you have. From there the process will be role specific, but will include an in-person stage and could include a short online assessment. Rest assured we'll keep you updated through the process and if at any stage you require any additional support, or have any questions please don't hesitate to contact us. If you have the skills and experience we are looking for we'd love to hear from you! As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and we do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. As an equal opportunities employer, Pegasus Homes welcomes applications from all sectors of the community. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply.
Maintenance Manager Elderly Care Home Twyford Full-Time, Permanent My client, a highly regarded nursing home dedicated to exceptional elderly care, is currently seeking a skilled and proactive Maintenance Manager to lead their maintenance operations at their outstanding care home in Twyford! Maintenance Manager: Full Time Permanent Contract Monday to Friday £17.50+ per hour As the Maintenance Manager, you will play a vital role in ensuring the safety, functionality, and overall upkeep of the home. You ll oversee the maintenance team and contractors, taking full responsibility for maintaining a safe, welcoming, and well-presented environment for residents, staff, and visitors. What we re looking for in a Care Home Maintenance Manager: A hands-on professional with solid experience in property maintenance (experience in a care home or healthcare setting is preferred) Strong leadership skills with the ability to manage a small team A proactive approach to maintenance planning and issue resolution A commitment to maintaining the highest standards of health and safety Previous experience as a Maintenance Manager or Facilities Manager is desirable Key Responsibilities as a Care Home Maintenance Manager: Oversee all aspects of maintenance across the home and grounds, ensuring high standards and safety at all times Lead on planned preventative maintenance and coordinate timely repairs Carry out or delegate regular compliance checks (e.g., fire safety, water temperatures, electrical safety) Manage relationships with service agents, engineers, and external contractors Ensure all work complies with relevant health and safety and CQC regulations Keep accurate maintenance records and update logs and reports as required Support general redecoration and improvement projects to maintain the home s excellent condition If you're an experienced maintenance professional ready to take the next step into management within a rewarding care environment, we d love to hear from you apply now or for more information on this Maintenance Manager role, please call Kylie Tranter on (phone number removed).
Jul 16, 2025
Full time
Maintenance Manager Elderly Care Home Twyford Full-Time, Permanent My client, a highly regarded nursing home dedicated to exceptional elderly care, is currently seeking a skilled and proactive Maintenance Manager to lead their maintenance operations at their outstanding care home in Twyford! Maintenance Manager: Full Time Permanent Contract Monday to Friday £17.50+ per hour As the Maintenance Manager, you will play a vital role in ensuring the safety, functionality, and overall upkeep of the home. You ll oversee the maintenance team and contractors, taking full responsibility for maintaining a safe, welcoming, and well-presented environment for residents, staff, and visitors. What we re looking for in a Care Home Maintenance Manager: A hands-on professional with solid experience in property maintenance (experience in a care home or healthcare setting is preferred) Strong leadership skills with the ability to manage a small team A proactive approach to maintenance planning and issue resolution A commitment to maintaining the highest standards of health and safety Previous experience as a Maintenance Manager or Facilities Manager is desirable Key Responsibilities as a Care Home Maintenance Manager: Oversee all aspects of maintenance across the home and grounds, ensuring high standards and safety at all times Lead on planned preventative maintenance and coordinate timely repairs Carry out or delegate regular compliance checks (e.g., fire safety, water temperatures, electrical safety) Manage relationships with service agents, engineers, and external contractors Ensure all work complies with relevant health and safety and CQC regulations Keep accurate maintenance records and update logs and reports as required Support general redecoration and improvement projects to maintain the home s excellent condition If you're an experienced maintenance professional ready to take the next step into management within a rewarding care environment, we d love to hear from you apply now or for more information on this Maintenance Manager role, please call Kylie Tranter on (phone number removed).
Category: Cultural Services Contract type: Permanent Working hours: 18 hours per week Posted on: 23 June 2025 Closing date: 14 July 2025 Directorate: Resources Location: Knaphill Library, Woking GU21 2PD and West Byfleet Library, West Byfleet KT14 6LB Description The starting salary for this role is £14,848 per annum for working 18 hours per week (two-week rota basis). We are currently seeking a Library Branch Manager for Knaphill and West Byfleet Libraries. You will also work at Addlestone, Chertsey, and Woking Libraries, which are in the same group, and will travel to other locations to support the wider library network as required. This position puts you at the heart of our communities, providing you with the opportunity to lead staff and volunteers in creating a dynamic library service that continually evolves to meet the needs of local communities. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources About the Role As a Branch Manager, you will be responsible for managing a team of staff ensuring that excellent customer service is delivered at all levels in your library. Making use of your communication skills, you will ensure that team members feel supported in their roles. You will provide training and development opportunities to staff while continuing to broaden your own knowledge. Our Branch Managers play an integral role in helping us achieve an inclusive and active library service partly through the planning of cultural events. This could involve organising an author talk, arranging theatre activities, or facilitating the creation of a temporary dance space. Using your networking skills to build local partnerships, you will encourage learning, and support local health and wellbeing. You will also oversee day-to-day activity in the library, which involves dealing with property issues, ensuring health and safety policy is adhered to, and managing customer comments, compliments, and complaints. The role profile attached to the bottom of this advert provides a detailed list of what you might encounter while working as a Branch Manager. However, we recognise transferable skills and are committed to providing training. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Experience of managing and supporting teams through change Ability to work with peers at a management level Ability to build relationships and develop internal and external partnerships Problem solving skills and ability to take appropriate action IT skills to use the library management systems and the resilience to support with a broad range of customer queries Application Questions We want to find out how you will create an inclusive environment for staff and customers and ask that you answer the following questions as part of the application process (along with uploading your CV): What are your motivations for applying? Name three things you would do to attract more people to our libraries, demonstrating how they align with our Surrey Way framework. What qualities, experiences, and leadership approaches would make you an exceptional Library Manager? Library Managers have to prioritise competing demands on a daily basis. Outline what experience would you bring to support you with this. If you can match our energy for creating exceptional community spaces, we and our residents really want to hear from you. Rota Week 1: MON TUE WED THUR FRI SAT 12:30pm - 5pm (Knaphill) 9am - 5pm (Woking) Off 9:30am - 5pm (West Byfleet) Off Off Week 2: MON TUE WED THUR FRI SAT 12:30pm - 5pm (Knaphill) 9am - 5pm (Knaphill) Off 9:30am - 5pm (West Byfleet) Off Off Please note that the above rota is subject to temporary or long-term revision, when required, to meet the needs of the library service, including occasionally covering until 7pm. Please note there are no staff parking facilities at libraries in Surrey, however there are pay and display car parks close to most locations. If using public transport, please check what options are available for you to travel to individual locations, and when making your application, consider your travel costs and arrangements. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 14/07/2025 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values . Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and on-boarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Jul 16, 2025
Full time
Category: Cultural Services Contract type: Permanent Working hours: 18 hours per week Posted on: 23 June 2025 Closing date: 14 July 2025 Directorate: Resources Location: Knaphill Library, Woking GU21 2PD and West Byfleet Library, West Byfleet KT14 6LB Description The starting salary for this role is £14,848 per annum for working 18 hours per week (two-week rota basis). We are currently seeking a Library Branch Manager for Knaphill and West Byfleet Libraries. You will also work at Addlestone, Chertsey, and Woking Libraries, which are in the same group, and will travel to other locations to support the wider library network as required. This position puts you at the heart of our communities, providing you with the opportunity to lead staff and volunteers in creating a dynamic library service that continually evolves to meet the needs of local communities. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources About the Role As a Branch Manager, you will be responsible for managing a team of staff ensuring that excellent customer service is delivered at all levels in your library. Making use of your communication skills, you will ensure that team members feel supported in their roles. You will provide training and development opportunities to staff while continuing to broaden your own knowledge. Our Branch Managers play an integral role in helping us achieve an inclusive and active library service partly through the planning of cultural events. This could involve organising an author talk, arranging theatre activities, or facilitating the creation of a temporary dance space. Using your networking skills to build local partnerships, you will encourage learning, and support local health and wellbeing. You will also oversee day-to-day activity in the library, which involves dealing with property issues, ensuring health and safety policy is adhered to, and managing customer comments, compliments, and complaints. The role profile attached to the bottom of this advert provides a detailed list of what you might encounter while working as a Branch Manager. However, we recognise transferable skills and are committed to providing training. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Experience of managing and supporting teams through change Ability to work with peers at a management level Ability to build relationships and develop internal and external partnerships Problem solving skills and ability to take appropriate action IT skills to use the library management systems and the resilience to support with a broad range of customer queries Application Questions We want to find out how you will create an inclusive environment for staff and customers and ask that you answer the following questions as part of the application process (along with uploading your CV): What are your motivations for applying? Name three things you would do to attract more people to our libraries, demonstrating how they align with our Surrey Way framework. What qualities, experiences, and leadership approaches would make you an exceptional Library Manager? Library Managers have to prioritise competing demands on a daily basis. Outline what experience would you bring to support you with this. If you can match our energy for creating exceptional community spaces, we and our residents really want to hear from you. Rota Week 1: MON TUE WED THUR FRI SAT 12:30pm - 5pm (Knaphill) 9am - 5pm (Woking) Off 9:30am - 5pm (West Byfleet) Off Off Week 2: MON TUE WED THUR FRI SAT 12:30pm - 5pm (Knaphill) 9am - 5pm (Knaphill) Off 9:30am - 5pm (West Byfleet) Off Off Please note that the above rota is subject to temporary or long-term revision, when required, to meet the needs of the library service, including occasionally covering until 7pm. Please note there are no staff parking facilities at libraries in Surrey, however there are pay and display car parks close to most locations. If using public transport, please check what options are available for you to travel to individual locations, and when making your application, consider your travel costs and arrangements. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 14/07/2025 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values . Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and on-boarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
We are currently on the lookout for a diligent and skilled Facilities Operative (Multi-skilled) to ensure optimal operation of our client's locations across the Somerset area. The successful candidate will be part of the Facilities Management team based near Bath in Radstock, focusing on preventative and reactive building maintenance and repair tasks across the locations in the area. Client Details Based in the Bath area, Somerset, this not-for-profit organisation operates within the education sector and is committed to fostering positive learning environments. They have a strong focus on developing and providing inspirational teaching and leadership for all members of the partnership's community. Description The Facilities Operative (Multi-skilled) will: Conduct routine inspections of premises and equipment. Provide reactive repair work to buildings and facilities. Perform preventative maintenance tasks and fault finding to avoid potential issues. Handle basic repairs and maintenance such as carpentry minor plumbing, minor electrical repairs and fixings and redecorating. Collaborate with the Facilities Management team to ensure smooth operations. Report to the Estates Manager regarding issues resolved, those needing attention, and those currently in progress. Adhere to all company policies and procedures. Ensure tools and materials are available and in good working order. Conduct general duties as and when required. Have a background in building, property and housing maintenance. Profile A successful Facilities Operative (Multi-skilled) should have: Proven experience in a similar role. Skills across basic carpentry, plumbing, electrics, building repairs and maintenance. Strong knowledge of general maintenance processes and methods. A teamwork mentality and be friendly and approachable. Good physical condition and strength with a willingness to work flexible hours when required. Working knowledge of tools, common appliances and devices. Manual dexterity and problem-solving skills. A good understanding of Health & Safety procedures. A full and clean driving licence. The willingness to travel across the Bath and Somerset area to various locations. Job Offer The role of Facilities Operative (Multi-skilled) benefits from: Competitive salary in the range of 32,000 - 36,000 per annum (dependant on experience). Generous government pension scheme to support your financial future. 26 days annual leave (plus bank holidays). Opportunity to work within a not-for-profit organisation focused on meaningful outcomes. Professional and supportive work environment. Long-term, stable employment. If you're a skilled and motivated Facilities Operative (Multi-skilled), we encourage you to apply for this rewarding opportunity in facilities management today!
Jul 16, 2025
Full time
We are currently on the lookout for a diligent and skilled Facilities Operative (Multi-skilled) to ensure optimal operation of our client's locations across the Somerset area. The successful candidate will be part of the Facilities Management team based near Bath in Radstock, focusing on preventative and reactive building maintenance and repair tasks across the locations in the area. Client Details Based in the Bath area, Somerset, this not-for-profit organisation operates within the education sector and is committed to fostering positive learning environments. They have a strong focus on developing and providing inspirational teaching and leadership for all members of the partnership's community. Description The Facilities Operative (Multi-skilled) will: Conduct routine inspections of premises and equipment. Provide reactive repair work to buildings and facilities. Perform preventative maintenance tasks and fault finding to avoid potential issues. Handle basic repairs and maintenance such as carpentry minor plumbing, minor electrical repairs and fixings and redecorating. Collaborate with the Facilities Management team to ensure smooth operations. Report to the Estates Manager regarding issues resolved, those needing attention, and those currently in progress. Adhere to all company policies and procedures. Ensure tools and materials are available and in good working order. Conduct general duties as and when required. Have a background in building, property and housing maintenance. Profile A successful Facilities Operative (Multi-skilled) should have: Proven experience in a similar role. Skills across basic carpentry, plumbing, electrics, building repairs and maintenance. Strong knowledge of general maintenance processes and methods. A teamwork mentality and be friendly and approachable. Good physical condition and strength with a willingness to work flexible hours when required. Working knowledge of tools, common appliances and devices. Manual dexterity and problem-solving skills. A good understanding of Health & Safety procedures. A full and clean driving licence. The willingness to travel across the Bath and Somerset area to various locations. Job Offer The role of Facilities Operative (Multi-skilled) benefits from: Competitive salary in the range of 32,000 - 36,000 per annum (dependant on experience). Generous government pension scheme to support your financial future. 26 days annual leave (plus bank holidays). Opportunity to work within a not-for-profit organisation focused on meaningful outcomes. Professional and supportive work environment. Long-term, stable employment. If you're a skilled and motivated Facilities Operative (Multi-skilled), we encourage you to apply for this rewarding opportunity in facilities management today!
Head of Health and Safety London-based (with European travel) Salary: Up to 80,000 plus car allowance, bonus and excellent benefits We've been engaged by a global, FTSE-100 real estate organisation to identify a new Head of Health and Safety to oversee their European business lines and portfolio. The organisation is comprised of multibillion-pound industrial real estate that is owned, managed, and leased to numerous businesses across various industries. This role will report directly to the Health and Safety Director and will lead on all strategic aspects of Health and Safety across the company's European operations. With plans in place, this role plays a key part in maintaining and improving relationships across the business and its European stakeholders, both internally and externally. Responsibilities of the Head of Health and Safety will include: Ensure a culture of best practice for health and safety across the business and property portfolio, ensuring regulatory European compliance Provide expert guidance and leadership to the Board of Directors and engage with all staff across the organisation on health and safety issues Ensure activities across the portfolio are properly risk assessed and manage a regular audit programme to evaluate performance Develop and manage the health and safety management system, seek opportunities to improve and enhance the overall Health and safety strategy and performance The successful Head of Health and Safety will have: NEBOSH diploma (or equivalent) and membership of IOSH (Chartership ideally) Proven experience in a similar health and safety leadership position, ideally within property, facilities management or related industry experience Proven experience of influencing and engaging with stakeholders at all levels Willingness to travel across Europe when required to do so This is an excellent opportunity to work for a leading property company in a professional and forward-thinking environment. For more information on this opportunity or to discuss your next career move, contact Matthew Cathcart on (0) (phone number removed) or apply here. Irwin and Colton are a specialist Health and Safety recruitment company, based in the Southeast of England. We recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website (url removed)
Jul 16, 2025
Full time
Head of Health and Safety London-based (with European travel) Salary: Up to 80,000 plus car allowance, bonus and excellent benefits We've been engaged by a global, FTSE-100 real estate organisation to identify a new Head of Health and Safety to oversee their European business lines and portfolio. The organisation is comprised of multibillion-pound industrial real estate that is owned, managed, and leased to numerous businesses across various industries. This role will report directly to the Health and Safety Director and will lead on all strategic aspects of Health and Safety across the company's European operations. With plans in place, this role plays a key part in maintaining and improving relationships across the business and its European stakeholders, both internally and externally. Responsibilities of the Head of Health and Safety will include: Ensure a culture of best practice for health and safety across the business and property portfolio, ensuring regulatory European compliance Provide expert guidance and leadership to the Board of Directors and engage with all staff across the organisation on health and safety issues Ensure activities across the portfolio are properly risk assessed and manage a regular audit programme to evaluate performance Develop and manage the health and safety management system, seek opportunities to improve and enhance the overall Health and safety strategy and performance The successful Head of Health and Safety will have: NEBOSH diploma (or equivalent) and membership of IOSH (Chartership ideally) Proven experience in a similar health and safety leadership position, ideally within property, facilities management or related industry experience Proven experience of influencing and engaging with stakeholders at all levels Willingness to travel across Europe when required to do so This is an excellent opportunity to work for a leading property company in a professional and forward-thinking environment. For more information on this opportunity or to discuss your next career move, contact Matthew Cathcart on (0) (phone number removed) or apply here. Irwin and Colton are a specialist Health and Safety recruitment company, based in the Southeast of England. We recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website (url removed)
Service Charge Accountant - PropCo - London - Our Client is a leading real estate investment and asset management firm with a pan-European portfolio. The company focuses on owning and managing its assets through an experienced in-house team, delivering hands-on property management and investment services. They have instructed Trident to find an experienced Service Charge Accountant to join their UK Property Team. This client-side role offers the opportunity to work closely with an in-house property and facilities management team supporting a diverse real estate portfolio across Europe. The Service Charge Accountant will play a key role in managing service charge accounting processes and delivering accurate financial reporting. Reporting to the Service Charge Manager , THE RESPONSIBILITIES of the Service Charge Accountant will include: Providing and supporting the service charge budget and reconciliation processes by completing assigned tasks in a timely and accurate manner. Undertaking quarterly reviews of all service charge expenses on assigned properties to check for posting accuracy. Providing summary reports for the Property and Facilities Managers. Performing quarterly, half-yearly, and annual period-end accounting tasks as required by the company's group reporting timetable. Assisting property and facilities managers with the creation of annual service charge budgets and associated reports and analyses. Checking and reviewing quarterly service charge demands for accuracy. Reviewing service charge caps and updating the property management system when changes are required. Reviewing tenant apportionments and working with the Property Manager to resolve inconsistencies. Preparing year-end service charge reconciliation accounts for the Property Manager to review, after consultation with the Facilities Manager. Working with management accountants to monitor non-recoverable and capital expenditure and assisting with internal reporting. Assisting with analysis of large-scale projects for recoverable and non-recoverable expenses. Maintaining tenant and property details in the property management system. Administering service charge issues relating to new and expiring leases as they arise. Assisting in the analysis of service charge accounts during due diligence of new acquisitions and supporting asset disposals as instructed by the Head of Property Management. Collaborating with internal teams and external consultants to ensure accurate utility costs and accruals are posted to the service charge. Supporting the wider team and company in the continuous improvement of practices, procedures, and internal systems in pursuit of best practice. Undertaking other tasks as assigned from time to time. PERSON Specification and SKILLS REQUIREMENTS: Minimum of five years' experience as a Service Charge Accountant. Strong technical background, demonstrating good working knowledge of the RICS Code of Service Charge Practice, principles of recoverability, and ability to interpret lease terms. Financially literate with excellent accuracy and attention to detail. Experience calculating and maintaining service charge caps, including complex caps with exclusions by cost heading or schedule. Preferably experienced with property management systems such as QUBE, MRI, Yardi, etc., with strong Excel skills and the ability to learn new systems quickly. Good interpersonal skills, capable of liaising with a wide range of colleagues, tenants, and contractors. Some experience working with energy suppliers or consultancies would be beneficial. BENEFITS: Hybrid / flexible working - 4 days in. Discretionary and service loyalty bonuses Study leave / package Matched Contributory pension increasing with service. 28 days holiday, of which three days must be taken between Christmas and New Year, plus statutory holidays Private medical and permanent health cover Death-in-service cover Annual gym membership contribution SIP (eligible to join after successful probation period) Interest-free season ticket loan This is a fantastic opportunity to work within a reputable property investment and management environment, developing your expertise alongside a supportive UK Property Team. If you are a motivated service charge professional ready for a challenging and rewarding role, we would love to hear from you. (url removed) Follow us on LinkedIn Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future, we will make every effort to contact you. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website.
Jul 16, 2025
Full time
Service Charge Accountant - PropCo - London - Our Client is a leading real estate investment and asset management firm with a pan-European portfolio. The company focuses on owning and managing its assets through an experienced in-house team, delivering hands-on property management and investment services. They have instructed Trident to find an experienced Service Charge Accountant to join their UK Property Team. This client-side role offers the opportunity to work closely with an in-house property and facilities management team supporting a diverse real estate portfolio across Europe. The Service Charge Accountant will play a key role in managing service charge accounting processes and delivering accurate financial reporting. Reporting to the Service Charge Manager , THE RESPONSIBILITIES of the Service Charge Accountant will include: Providing and supporting the service charge budget and reconciliation processes by completing assigned tasks in a timely and accurate manner. Undertaking quarterly reviews of all service charge expenses on assigned properties to check for posting accuracy. Providing summary reports for the Property and Facilities Managers. Performing quarterly, half-yearly, and annual period-end accounting tasks as required by the company's group reporting timetable. Assisting property and facilities managers with the creation of annual service charge budgets and associated reports and analyses. Checking and reviewing quarterly service charge demands for accuracy. Reviewing service charge caps and updating the property management system when changes are required. Reviewing tenant apportionments and working with the Property Manager to resolve inconsistencies. Preparing year-end service charge reconciliation accounts for the Property Manager to review, after consultation with the Facilities Manager. Working with management accountants to monitor non-recoverable and capital expenditure and assisting with internal reporting. Assisting with analysis of large-scale projects for recoverable and non-recoverable expenses. Maintaining tenant and property details in the property management system. Administering service charge issues relating to new and expiring leases as they arise. Assisting in the analysis of service charge accounts during due diligence of new acquisitions and supporting asset disposals as instructed by the Head of Property Management. Collaborating with internal teams and external consultants to ensure accurate utility costs and accruals are posted to the service charge. Supporting the wider team and company in the continuous improvement of practices, procedures, and internal systems in pursuit of best practice. Undertaking other tasks as assigned from time to time. PERSON Specification and SKILLS REQUIREMENTS: Minimum of five years' experience as a Service Charge Accountant. Strong technical background, demonstrating good working knowledge of the RICS Code of Service Charge Practice, principles of recoverability, and ability to interpret lease terms. Financially literate with excellent accuracy and attention to detail. Experience calculating and maintaining service charge caps, including complex caps with exclusions by cost heading or schedule. Preferably experienced with property management systems such as QUBE, MRI, Yardi, etc., with strong Excel skills and the ability to learn new systems quickly. Good interpersonal skills, capable of liaising with a wide range of colleagues, tenants, and contractors. Some experience working with energy suppliers or consultancies would be beneficial. BENEFITS: Hybrid / flexible working - 4 days in. Discretionary and service loyalty bonuses Study leave / package Matched Contributory pension increasing with service. 28 days holiday, of which three days must be taken between Christmas and New Year, plus statutory holidays Private medical and permanent health cover Death-in-service cover Annual gym membership contribution SIP (eligible to join after successful probation period) Interest-free season ticket loan This is a fantastic opportunity to work within a reputable property investment and management environment, developing your expertise alongside a supportive UK Property Team. If you are a motivated service charge professional ready for a challenging and rewarding role, we would love to hear from you. (url removed) Follow us on LinkedIn Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future, we will make every effort to contact you. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website.
University of Massachusetts Medical School
Shrewsbury, Shropshire
Explore the Possibilities and Advance with Us. You can view all open jobs by clicking here or use the following search form to find jobs that suit your specific career interests. Sr Director, Advancement Administration Job Number: 8 Category: Advancement Location: Shrewsbury, MA Shift: Day Exempt/Non-Exempt: Exempt Business Unit: UMass Chan Medical School Department: School - Adv-Executive Office - W400100 Job Type: Full-Time Salary Grade: 48 Union Code: Non Union Position -W60- Non Unit Professional Num. Openings: 1 Post Date: May 23, 2025 GENERAL SUMMARY OF POSITION: Reporting to the Vice Chancellor for Advancement, the Senior Director of Advancement Administration & Finance serves as the lead administrative officer for a fast-paced, high-functioning Advancement department that raises $50 million annually from a variety of constituency groups. This position is a member of the senior management team in the Advancement Office and is responsible for leading administrative and financial operations, human resources, information technology, donor records, and gift entry. Working under the guidance of the Vice Chancellor for Advancement, this position oversees budget development, departmental financial planning and management, gift accounting and records, business analysis, compliance, personnel administration, procurement, and space and property management. MAJOR RESPONSIBILITIES: Provide direct financial oversight and administrative management of a 25-person Advancement Office within UMass Chan Medical School that raises at least $50 million annually from individuals, corporations, and foundations across the globe. Manage a team that includes an Associate Director, Manager-Gift Processing & Data Analysis, and a Database Analyst. Establish annual performance goals for staff and conduct regular performance evaluations. Serve as a member of the Advancement Senior Leadership Team. Work collaboratively to implement the vision and strategic plan/goals of the Advancement Office with various departments. Manage the implementation of a new Advancement CRM in collaboration with the Database Analyst and UMass Foundation. Develop and administer the budget for the Advancement Office. Manage all aspects of human resources, including onboarding, exit processes, recruitment, professional development, and performance evaluations. Liaise with UMass Chan HR and related organizations. Serve as liaison to UMass Chans Office of Financial Services and Grants and Contracts Administration. Interact regularly with the UMass Foundation and the UMass Presidents Office regarding trustee reporting, endowment, ad hoc reporting, and database/software management. Oversee procurement of office services, supplies, equipment, and property management, including contracts and inventories. Engage with university donors and friends, maintaining high standards of fiscal responsibility, data integrity, and customer service. Oversee facilities planning and utilization, ensuring resources support the advancement program. Manage gift processing and financial functions, establishing priorities, policies, and procedures. Ensure accuracy and timeliness of donor and gift records, complying with policies, IRS regulations, and industry standards. Participate in university task forces, advisory committees, and councils as needed. Perform other duties as assigned. REQUIRED QUALIFICATIONS: 10+ years of advancement or related experience, including management experience. Knowledge of non-profit fundraising, especially in complex environments like large medical or higher education organizations. Proven management skills, including supervision and delegation. Experience with budget management. Ability to work under pressure in a fast-paced setting. Experience with Advancement CRMs; Salesforce and Peoplesoft experience is a plus. Strong conceptual, problem-solving, attention to detail, and task completion skills. Ability to recruit, mentor, and develop staff. Understanding of confidentiality requirements. Ability to interact effectively with internal and external constituencies. Excellent interpersonal, verbal, and written communication skills, with sound judgment. Diplomatic negotiation skills. Ability to handle multiple tasks efficiently. Results-oriented team player. Flexibility to work some nights and weekends as needed. Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Teams. UMass Chan Medical School was among 23 companies recognized as 2023 "DEI champions" by The Boston Globe. Named a U.S. News & World Report "2023 BEST MEDICAL GRAD SCHOOL" for Primary Care and Research.
Jul 16, 2025
Full time
Explore the Possibilities and Advance with Us. You can view all open jobs by clicking here or use the following search form to find jobs that suit your specific career interests. Sr Director, Advancement Administration Job Number: 8 Category: Advancement Location: Shrewsbury, MA Shift: Day Exempt/Non-Exempt: Exempt Business Unit: UMass Chan Medical School Department: School - Adv-Executive Office - W400100 Job Type: Full-Time Salary Grade: 48 Union Code: Non Union Position -W60- Non Unit Professional Num. Openings: 1 Post Date: May 23, 2025 GENERAL SUMMARY OF POSITION: Reporting to the Vice Chancellor for Advancement, the Senior Director of Advancement Administration & Finance serves as the lead administrative officer for a fast-paced, high-functioning Advancement department that raises $50 million annually from a variety of constituency groups. This position is a member of the senior management team in the Advancement Office and is responsible for leading administrative and financial operations, human resources, information technology, donor records, and gift entry. Working under the guidance of the Vice Chancellor for Advancement, this position oversees budget development, departmental financial planning and management, gift accounting and records, business analysis, compliance, personnel administration, procurement, and space and property management. MAJOR RESPONSIBILITIES: Provide direct financial oversight and administrative management of a 25-person Advancement Office within UMass Chan Medical School that raises at least $50 million annually from individuals, corporations, and foundations across the globe. Manage a team that includes an Associate Director, Manager-Gift Processing & Data Analysis, and a Database Analyst. Establish annual performance goals for staff and conduct regular performance evaluations. Serve as a member of the Advancement Senior Leadership Team. Work collaboratively to implement the vision and strategic plan/goals of the Advancement Office with various departments. Manage the implementation of a new Advancement CRM in collaboration with the Database Analyst and UMass Foundation. Develop and administer the budget for the Advancement Office. Manage all aspects of human resources, including onboarding, exit processes, recruitment, professional development, and performance evaluations. Liaise with UMass Chan HR and related organizations. Serve as liaison to UMass Chans Office of Financial Services and Grants and Contracts Administration. Interact regularly with the UMass Foundation and the UMass Presidents Office regarding trustee reporting, endowment, ad hoc reporting, and database/software management. Oversee procurement of office services, supplies, equipment, and property management, including contracts and inventories. Engage with university donors and friends, maintaining high standards of fiscal responsibility, data integrity, and customer service. Oversee facilities planning and utilization, ensuring resources support the advancement program. Manage gift processing and financial functions, establishing priorities, policies, and procedures. Ensure accuracy and timeliness of donor and gift records, complying with policies, IRS regulations, and industry standards. Participate in university task forces, advisory committees, and councils as needed. Perform other duties as assigned. REQUIRED QUALIFICATIONS: 10+ years of advancement or related experience, including management experience. Knowledge of non-profit fundraising, especially in complex environments like large medical or higher education organizations. Proven management skills, including supervision and delegation. Experience with budget management. Ability to work under pressure in a fast-paced setting. Experience with Advancement CRMs; Salesforce and Peoplesoft experience is a plus. Strong conceptual, problem-solving, attention to detail, and task completion skills. Ability to recruit, mentor, and develop staff. Understanding of confidentiality requirements. Ability to interact effectively with internal and external constituencies. Excellent interpersonal, verbal, and written communication skills, with sound judgment. Diplomatic negotiation skills. Ability to handle multiple tasks efficiently. Results-oriented team player. Flexibility to work some nights and weekends as needed. Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Teams. UMass Chan Medical School was among 23 companies recognized as 2023 "DEI champions" by The Boston Globe. Named a U.S. News & World Report "2023 BEST MEDICAL GRAD SCHOOL" for Primary Care and Research.
Regional Property Manager page is loaded Regional Property Manager Apply locations Manchester, O2 Apollo, M12 Leeds, O2 Academy Leeds, LS2 London, O2 Academy Brixton, SW9 time type Full time posted on Posted 2 Days Ago job requisition id JR-81919 Job Summary: Company: Academy Music Group Department: Property Services Location: Field based/remote working, UK Reports to: Group Head of Property Working Hours: Full time Job Type: Permanent Academy Music Group Academy Music Group (AMG) is the UK's leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances. Our venues: O2 Academy Birmingham, O2 Academy Bournemouth, O2 Academy Bristol, O2 Academy Brixton, O2 Academy Glasgow, O2 Academy Islington, O2 Academy Leeds, O2 Academy Leicester, O2 Academy Liverpool, O2 Academy Oxford, O2 Academy Sheffield, O2 City Hall Newcastle, O2 Forum Kentish Town, O2 Institute Birmingham, O2 Ritz Manchester, O2 Shepherd's Bush Empire, O2 Victoria Warehouse Manchester, Edinburgh Corn Exchange. AMG is part of Live Nation which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. Role Description This is a unique opportunity to join a growing team of professional property managers, working across the whole of the Academy Music Group estate including those of its sister companies including Live Nation and Ticketmaster. The role will be responsible for the full range of professional property matters associated with a large and diverse property portfolio. As a key member of the property team, you will provide support and advice across the business. The role will require extensive travel across the UK and may involve occasional nights away from home. A full UK driving licence is a requirement as is your own car. This is a rare opportunity to work within a small team of property professionals, for a market leading company, supporting an operational team dedicated to providing a world class customer experience. Who You Are You will be a qualified, experienced, professional person capable of managing all aspects of commercial property and have the following competencies, skills, knowledge, and experience: You will be an experienced property professional with considerable post qualification experience preferably with a client-side background. You will ideally have worked in the entertainment or leisure industry undertaking a similar role, worked in the management of events or the licenced trade. You will have a sound knowledge of property management, construction, structure, and associated property and health and safety legislation. You will be commercially aware and currently work in a commercial environment. You will hold memberships, or be working towards, at least one of the following professional institutes: Member of the Royal Institution of Chartered Surveyors. Member of the Chartered Institute of Building. Member of the Chartered Associate of Building Engineers. You will be passionate about your work and be able to professionally contribute to discussions, make informed decisions, and lead multidisciplinary teams of people. This role includes close liaison with the group management stakeholders, venue operations teams, as well as a network of contractors and consultants to ensure the property function is delivered in line with company requirements and targets. You will be competent in the use of Microsoft Office products such as Outlook, Excel and Word. Responsibilities Undertake building surveys, reporting on defects, analysing appropriate solutions, and specifying repairs. Development, management and leadership of projects and schemes of all sizes, including the management and coordination of external consultants and contractors. Supporting the operational business, providing property advice and leadership across the estate. Be responsible for preparing instructions and briefs for consultants and contractors, issuing instructions to various disciplines on a wide range of work on the group property portfolio. Provide budgetary management of capital and revenue budget, including the preparation of budgets, the development and maintenance of five-year budgetary plans. Development and implementation of the groups facilities management strategy. Overseeing the implementation of all statutory approvals, planning and listed building consent processes. Consultation on new projects across the estate. Collaborating with colleagues to manage the brand standards supporting our partner initiatives. Fire safety management and implementation of improvements and recommendations following fire risk assessments. Ensuring that any mandatory inspections of the building, building fabric, or equipment is completed in line with legal requirements and any remedial work identified from these inspections is remedied in a timely manner. Monitor the establishment and maintenance of satisfactory standards to ensure that all properties are maintained in such condition to be compliant with Health and Safety law and maintained in a safe condition. Assist venues to comply with enforcement officer requests or formal notices in a timely manner. To work closely with the groups Health & Safety Advisor and assist with the implementation of Policy as required. Collaborating with external consultants, assist with the management of group non-domestic rates. Prepare concise reports on all aspects of property management, including but not limited to: Acquisition of new property. Preparation of budget costs plans and forecasts. Disposals and lease end negotiations. Lease advice. Assisting with the negotiation of rent reviews. Dealing with service charges. Negotiating with landlords. Managing dilapidations. Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It is talent that matters to us, and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company AMG is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. APPLICATION DEADLINE: 22nd July 2025. We reserve the right to close applications at any time. About Us Recognized for seven years as a Great Place to Work and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Jul 16, 2025
Full time
Regional Property Manager page is loaded Regional Property Manager Apply locations Manchester, O2 Apollo, M12 Leeds, O2 Academy Leeds, LS2 London, O2 Academy Brixton, SW9 time type Full time posted on Posted 2 Days Ago job requisition id JR-81919 Job Summary: Company: Academy Music Group Department: Property Services Location: Field based/remote working, UK Reports to: Group Head of Property Working Hours: Full time Job Type: Permanent Academy Music Group Academy Music Group (AMG) is the UK's leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances. Our venues: O2 Academy Birmingham, O2 Academy Bournemouth, O2 Academy Bristol, O2 Academy Brixton, O2 Academy Glasgow, O2 Academy Islington, O2 Academy Leeds, O2 Academy Leicester, O2 Academy Liverpool, O2 Academy Oxford, O2 Academy Sheffield, O2 City Hall Newcastle, O2 Forum Kentish Town, O2 Institute Birmingham, O2 Ritz Manchester, O2 Shepherd's Bush Empire, O2 Victoria Warehouse Manchester, Edinburgh Corn Exchange. AMG is part of Live Nation which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. Role Description This is a unique opportunity to join a growing team of professional property managers, working across the whole of the Academy Music Group estate including those of its sister companies including Live Nation and Ticketmaster. The role will be responsible for the full range of professional property matters associated with a large and diverse property portfolio. As a key member of the property team, you will provide support and advice across the business. The role will require extensive travel across the UK and may involve occasional nights away from home. A full UK driving licence is a requirement as is your own car. This is a rare opportunity to work within a small team of property professionals, for a market leading company, supporting an operational team dedicated to providing a world class customer experience. Who You Are You will be a qualified, experienced, professional person capable of managing all aspects of commercial property and have the following competencies, skills, knowledge, and experience: You will be an experienced property professional with considerable post qualification experience preferably with a client-side background. You will ideally have worked in the entertainment or leisure industry undertaking a similar role, worked in the management of events or the licenced trade. You will have a sound knowledge of property management, construction, structure, and associated property and health and safety legislation. You will be commercially aware and currently work in a commercial environment. You will hold memberships, or be working towards, at least one of the following professional institutes: Member of the Royal Institution of Chartered Surveyors. Member of the Chartered Institute of Building. Member of the Chartered Associate of Building Engineers. You will be passionate about your work and be able to professionally contribute to discussions, make informed decisions, and lead multidisciplinary teams of people. This role includes close liaison with the group management stakeholders, venue operations teams, as well as a network of contractors and consultants to ensure the property function is delivered in line with company requirements and targets. You will be competent in the use of Microsoft Office products such as Outlook, Excel and Word. Responsibilities Undertake building surveys, reporting on defects, analysing appropriate solutions, and specifying repairs. Development, management and leadership of projects and schemes of all sizes, including the management and coordination of external consultants and contractors. Supporting the operational business, providing property advice and leadership across the estate. Be responsible for preparing instructions and briefs for consultants and contractors, issuing instructions to various disciplines on a wide range of work on the group property portfolio. Provide budgetary management of capital and revenue budget, including the preparation of budgets, the development and maintenance of five-year budgetary plans. Development and implementation of the groups facilities management strategy. Overseeing the implementation of all statutory approvals, planning and listed building consent processes. Consultation on new projects across the estate. Collaborating with colleagues to manage the brand standards supporting our partner initiatives. Fire safety management and implementation of improvements and recommendations following fire risk assessments. Ensuring that any mandatory inspections of the building, building fabric, or equipment is completed in line with legal requirements and any remedial work identified from these inspections is remedied in a timely manner. Monitor the establishment and maintenance of satisfactory standards to ensure that all properties are maintained in such condition to be compliant with Health and Safety law and maintained in a safe condition. Assist venues to comply with enforcement officer requests or formal notices in a timely manner. To work closely with the groups Health & Safety Advisor and assist with the implementation of Policy as required. Collaborating with external consultants, assist with the management of group non-domestic rates. Prepare concise reports on all aspects of property management, including but not limited to: Acquisition of new property. Preparation of budget costs plans and forecasts. Disposals and lease end negotiations. Lease advice. Assisting with the negotiation of rent reviews. Dealing with service charges. Negotiating with landlords. Managing dilapidations. Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It is talent that matters to us, and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company AMG is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. APPLICATION DEADLINE: 22nd July 2025. We reserve the right to close applications at any time. About Us Recognized for seven years as a Great Place to Work and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Regional Property Manager page is loaded Regional Property Manager Apply locations Manchester, O2 Apollo, M12 Leeds, O2 Academy Leeds, LS2 London, O2 Academy Brixton, SW9 time type Full time posted on Posted 2 Days Ago job requisition id JR-81919 Job Summary: Company: Academy Music Group Department: Property Services Location: Field based/remote working, UK Reports to: Group Head of Property Working Hours: Full time Job Type: Permanent Academy Music Group Academy Music Group (AMG) is the UK's leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances. Our venues: O2 Academy Birmingham, O2 Academy Bournemouth, O2 Academy Bristol, O2 Academy Brixton, O2 Academy Glasgow, O2 Academy Islington, O2 Academy Leeds, O2 Academy Leicester, O2 Academy Liverpool, O2 Academy Oxford, O2 Academy Sheffield, O2 City Hall Newcastle, O2 Forum Kentish Town, O2 Institute Birmingham, O2 Ritz Manchester, O2 Shepherd's Bush Empire, O2 Victoria Warehouse Manchester, Edinburgh Corn Exchange. AMG is part of Live Nation which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. Role Description This is a unique opportunity to join a growing team of professional property managers, working across the whole of the Academy Music Group estate including those of its sister companies including Live Nation and Ticketmaster. The role will be responsible for the full range of professional property matters associated with a large and diverse property portfolio. As a key member of the property team, you will provide support and advice across the business. The role will require extensive travel across the UK and may involve occasional nights away from home. A full UK driving licence is a requirement as is your own car. This is a rare opportunity to work within a small team of property professionals, for a market leading company, supporting an operational team dedicated to providing a world class customer experience. Who You Are You will be a qualified, experienced, professional person capable of managing all aspects of commercial property and have the following competencies, skills, knowledge, and experience: You will be an experienced property professional with considerable post qualification experience preferably with a client-side background. You will ideally have worked in the entertainment or leisure industry undertaking a similar role, worked in the management of events or the licenced trade. You will have a sound knowledge of property management, construction, structure, and associated property and health and safety legislation. You will be commercially aware and currently work in a commercial environment. You will hold memberships, or be working towards, at least one of the following professional institutes: Member of the Royal Institution of Chartered Surveyors. Member of the Chartered Institute of Building. Member of the Chartered Associate of Building Engineers. You will be passionate about your work and be able to professionally contribute to discussions, make informed decisions, and lead multidisciplinary teams of people. This role includes close liaison with the group management stakeholders, venue operations teams, as well as a network of contractors and consultants to ensure the property function is delivered in line with company requirements and targets. You will be competent in the use of Microsoft Office products such as Outlook, Excel and Word. Responsibilities Undertake building surveys, reporting on defects, analysing appropriate solutions, and specifying repairs. Development, management and leadership of projects and schemes of all sizes, including the management and coordination of external consultants and contractors. Supporting the operational business, providing property advice and leadership across the estate. Be responsible for preparing instructions and briefs for consultants and contractors, issuing instructions to various disciplines on a wide range of work on the group property portfolio. Provide budgetary management of capital and revenue budget, including the preparation of budgets, the development and maintenance of five-year budgetary plans. Development and implementation of the groups facilities management strategy. Overseeing the implementation of all statutory approvals, planning and listed building consent processes. Consultation on new projects across the estate. Collaborating with colleagues to manage the brand standards supporting our partner initiatives. Fire safety management and implementation of improvements and recommendations following fire risk assessments. Ensuring that any mandatory inspections of the building, building fabric, or equipment is completed in line with legal requirements and any remedial work identified from these inspections is remedied in a timely manner. Monitor the establishment and maintenance of satisfactory standards to ensure that all properties are maintained in such condition to be compliant with Health and Safety law and maintained in a safe condition. Assist venues to comply with enforcement officer requests or formal notices in a timely manner. To work closely with the groups Health & Safety Advisor and assist with the implementation of Policy as required. Collaborating with external consultants, assist with the management of group non-domestic rates. Prepare concise reports on all aspects of property management, including but not limited to: Acquisition of new property. Preparation of budget costs plans and forecasts. Disposals and lease end negotiations. Lease advice. Assisting with the negotiation of rent reviews. Dealing with service charges. Negotiating with landlords. Managing dilapidations. Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It is talent that matters to us, and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company AMG is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. APPLICATION DEADLINE: 22nd July 2025. We reserve the right to close applications at any time. About Us Recognized for seven years as a Great Place to Work and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Jul 16, 2025
Full time
Regional Property Manager page is loaded Regional Property Manager Apply locations Manchester, O2 Apollo, M12 Leeds, O2 Academy Leeds, LS2 London, O2 Academy Brixton, SW9 time type Full time posted on Posted 2 Days Ago job requisition id JR-81919 Job Summary: Company: Academy Music Group Department: Property Services Location: Field based/remote working, UK Reports to: Group Head of Property Working Hours: Full time Job Type: Permanent Academy Music Group Academy Music Group (AMG) is the UK's leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances. Our venues: O2 Academy Birmingham, O2 Academy Bournemouth, O2 Academy Bristol, O2 Academy Brixton, O2 Academy Glasgow, O2 Academy Islington, O2 Academy Leeds, O2 Academy Leicester, O2 Academy Liverpool, O2 Academy Oxford, O2 Academy Sheffield, O2 City Hall Newcastle, O2 Forum Kentish Town, O2 Institute Birmingham, O2 Ritz Manchester, O2 Shepherd's Bush Empire, O2 Victoria Warehouse Manchester, Edinburgh Corn Exchange. AMG is part of Live Nation which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. Role Description This is a unique opportunity to join a growing team of professional property managers, working across the whole of the Academy Music Group estate including those of its sister companies including Live Nation and Ticketmaster. The role will be responsible for the full range of professional property matters associated with a large and diverse property portfolio. As a key member of the property team, you will provide support and advice across the business. The role will require extensive travel across the UK and may involve occasional nights away from home. A full UK driving licence is a requirement as is your own car. This is a rare opportunity to work within a small team of property professionals, for a market leading company, supporting an operational team dedicated to providing a world class customer experience. Who You Are You will be a qualified, experienced, professional person capable of managing all aspects of commercial property and have the following competencies, skills, knowledge, and experience: You will be an experienced property professional with considerable post qualification experience preferably with a client-side background. You will ideally have worked in the entertainment or leisure industry undertaking a similar role, worked in the management of events or the licenced trade. You will have a sound knowledge of property management, construction, structure, and associated property and health and safety legislation. You will be commercially aware and currently work in a commercial environment. You will hold memberships, or be working towards, at least one of the following professional institutes: Member of the Royal Institution of Chartered Surveyors. Member of the Chartered Institute of Building. Member of the Chartered Associate of Building Engineers. You will be passionate about your work and be able to professionally contribute to discussions, make informed decisions, and lead multidisciplinary teams of people. This role includes close liaison with the group management stakeholders, venue operations teams, as well as a network of contractors and consultants to ensure the property function is delivered in line with company requirements and targets. You will be competent in the use of Microsoft Office products such as Outlook, Excel and Word. Responsibilities Undertake building surveys, reporting on defects, analysing appropriate solutions, and specifying repairs. Development, management and leadership of projects and schemes of all sizes, including the management and coordination of external consultants and contractors. Supporting the operational business, providing property advice and leadership across the estate. Be responsible for preparing instructions and briefs for consultants and contractors, issuing instructions to various disciplines on a wide range of work on the group property portfolio. Provide budgetary management of capital and revenue budget, including the preparation of budgets, the development and maintenance of five-year budgetary plans. Development and implementation of the groups facilities management strategy. Overseeing the implementation of all statutory approvals, planning and listed building consent processes. Consultation on new projects across the estate. Collaborating with colleagues to manage the brand standards supporting our partner initiatives. Fire safety management and implementation of improvements and recommendations following fire risk assessments. Ensuring that any mandatory inspections of the building, building fabric, or equipment is completed in line with legal requirements and any remedial work identified from these inspections is remedied in a timely manner. Monitor the establishment and maintenance of satisfactory standards to ensure that all properties are maintained in such condition to be compliant with Health and Safety law and maintained in a safe condition. Assist venues to comply with enforcement officer requests or formal notices in a timely manner. To work closely with the groups Health & Safety Advisor and assist with the implementation of Policy as required. Collaborating with external consultants, assist with the management of group non-domestic rates. Prepare concise reports on all aspects of property management, including but not limited to: Acquisition of new property. Preparation of budget costs plans and forecasts. Disposals and lease end negotiations. Lease advice. Assisting with the negotiation of rent reviews. Dealing with service charges. Negotiating with landlords. Managing dilapidations. Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It is talent that matters to us, and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company AMG is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media, and Artist Nation Management. APPLICATION DEADLINE: 22nd July 2025. We reserve the right to close applications at any time. About Us Recognized for seven years as a Great Place to Work and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Hotel Brand: Six Senses Location: United Kingdom, London As Assistant Front Office Manager, I fully comprehend the vision of Six Senses London to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel. Duties and Responsibilities In this role, I will manage the efficient operation of my department to provide exceptional products and services within Six Senses brand operating standards and budget. The duties and responsibilities will include: Assess and review Room amenities, services, products and rates to remain relevant and in keeping with Six Senses wellness and sustainability practices. Focus and review regularly through my physical presence in all areas of property, our rigorous adherence to LQA standards. Assist on leading a team of engaged and experienced hosts to provide the Six Senses exceptional standards of operation and service. Responsible for an exceptional guest experience from arrival and departure. In the event of guest complaints, I will effectively carry out service recovery or charge our hosts to do so to the satisfaction of guests. Work in partnership with Guest Services, Reservations, Housekeeping and F&B to ensure guest's needs are determined /met and oversee the overall smooth operation of guest arrivals and departures. Have a thorough knowledge of all facilities and services offered by the property including type of rooms available as well as their location and layout, selling status, rates, and benefits of all packages plans, credit policy of the hotel and reservation coding. Implement, review and maintain documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards. Ensure that interaction and communications between departments within the property are clear and effectively maintained to support the smooth running of the property. Ensure that all activities within my department are carried out ethically, honestly and within the parameters of local law. Qualifications To execute the position of Assistant Front Office Manager,I have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: Possess a minimum of Bachelor's degree in Hospitality, Hotel or Business Management and more than five years' experience in similar hotel operational roles. Technical skills include Advanced MS Office and various hotel systems including POS, PMS and CRM platforms. I have knowledge of hotel policies regarding reservations, discounts, and detailed procedures in handling local and overseas room bookings Fluent in English; I understand that additional languages are preferred. All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role. The above is intended to provide an overview of the role and responsibilities for a Assistant Front Office Manager at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position. Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Jul 16, 2025
Full time
Hotel Brand: Six Senses Location: United Kingdom, London As Assistant Front Office Manager, I fully comprehend the vision of Six Senses London to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel. Duties and Responsibilities In this role, I will manage the efficient operation of my department to provide exceptional products and services within Six Senses brand operating standards and budget. The duties and responsibilities will include: Assess and review Room amenities, services, products and rates to remain relevant and in keeping with Six Senses wellness and sustainability practices. Focus and review regularly through my physical presence in all areas of property, our rigorous adherence to LQA standards. Assist on leading a team of engaged and experienced hosts to provide the Six Senses exceptional standards of operation and service. Responsible for an exceptional guest experience from arrival and departure. In the event of guest complaints, I will effectively carry out service recovery or charge our hosts to do so to the satisfaction of guests. Work in partnership with Guest Services, Reservations, Housekeeping and F&B to ensure guest's needs are determined /met and oversee the overall smooth operation of guest arrivals and departures. Have a thorough knowledge of all facilities and services offered by the property including type of rooms available as well as their location and layout, selling status, rates, and benefits of all packages plans, credit policy of the hotel and reservation coding. Implement, review and maintain documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards. Ensure that interaction and communications between departments within the property are clear and effectively maintained to support the smooth running of the property. Ensure that all activities within my department are carried out ethically, honestly and within the parameters of local law. Qualifications To execute the position of Assistant Front Office Manager,I have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: Possess a minimum of Bachelor's degree in Hospitality, Hotel or Business Management and more than five years' experience in similar hotel operational roles. Technical skills include Advanced MS Office and various hotel systems including POS, PMS and CRM platforms. I have knowledge of hotel policies regarding reservations, discounts, and detailed procedures in handling local and overseas room bookings Fluent in English; I understand that additional languages are preferred. All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role. The above is intended to provide an overview of the role and responsibilities for a Assistant Front Office Manager at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position. Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
