Looking for a placement with commercial frontline responsibility and the opportunity to work on live client projects? If so, our Client Service Placement program is the right choice for you. Consider the Client Service Placement program if: You thrive in a fast-paced, target-driven environment. You possess a client-first mindset. You excel under pressure and enjoy working to tight deadlines. You are gritty, resilient and ready to roll up your sleeves and make things happen. A day in the life of a Client Service Placement On placement in the Client Service team, you'll be the link between our clients and the expert knowledge they seek. Throughout your workday, you'll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams. Your responsibilities will include: Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients' projects, often under tight deadlines. Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate. Taking ownership of every aspect of your projects , from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them. Ensuring success for our Client Service Placements means: Giving you an introduction to the business world without being pigeonholed into any one industry or profession. Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management. Providing you with a mentor, dedicated time with senior leadership, and the opportunity to deliver a business-related project to our co-founder and Region Head. A rotation into a different team within our Client Service at the six-month point to increase your learning and development. Opportunity to receive a full-time employment offer to return post-graduation. Learn more about our commercial career paths here. A unique training curriculum starting with intense on-the-job coaching starting with our New Joiner Academy in your first weeks to set you up for success. Join alongside a cohort of other placement students and full-time associates - making joining AlphaSights a shared experience. An inspiring, high-energy, merit-based environment with ambitious peers. Requirements You'll need to bring your A game to work, daily. We are looking for: Currently studying towards a bachelor's or master's degree which includes a placement (year in industry) and due to graduate in 2027 Track record of strong academic performance (minimum 2:1 in the UK for example) Noteworthy extracurricular achievement throughout school and university. Experience evidencing an interest in business is a plus. Fluent (C2 level) English; fluency in an additional European language or experience living and working in continental Europe is desired but not necessary. Compensation and benefits Expect compensation ranging from £25,000-£30,500 per annum based on individual performance. 25 annual vacation days, UK bank holidays, and business closure over the Christmas break. Comprehensive private health insurance coverage and dental insurance. Opportunity to receive a full-time employment offer to return post-graduation. Learn more about our commercial career paths here . Offices in central London; subsidised lunch plus free breakfast, snacks and fruit throughout the day. Option to work from home on Fridays. A few words from former placement Beinn Mackay, Vice President, Consulting "Participating in the placement program was one of the best career decisions I've made. It gave me a strong foundation in the client service role and a clear view of what a career at AlphaSights could offer. I received the same training support and onboarding as full-time associates, which meant I could contribute commercially from day one. The early exposure to real responsibilities and different teams helped me quickly build key skills and understand the company's culture. It made returning an easy decision, setting me up to hit the ground running and progress quickly in my AlphaSights journey!" Apply Now First name Last name Email Phone Resume/CV Upload File Recommended max. size: 5 MB, Accepted file types: PDF, DOC, DOCX, TXT, RTF Or enter manually Upload File Recommended max. size: 5 MB, Accepted file types: PDF, DOC, DOCX, TXT, RTF Or enter manually How did you hear about this opportunity? Have you previously applied to AlphaSights? AlphaSights offices you have applied to previously Dubai Hamburg Hong Kong London New York San Francisco Seoul Shanghai Tokyo N/A Do you speak any of these additional languages at a native-level fluency? Please only indicate which languages you are also comfortable to use in the role None Arabic Bahasa Indonesia Cantonese Chinese (Mandarin) Danish Dutch English Farsi Finnish French German Hindi Italian Japanese Korean Norwegian Portuguese Spanish Swedish Tagalog Thai Turkish Vietnamese Other Which university are you currently studying at? Does your degree require or include a full year in industry (placement)? What year will you graduate from your degree? What are your most recent grades/GPA/results from your degree? If you have a degree from a university outside of the UK and are unsure of international degree grades equivalencies, please refer to this document . Will you now or at any point in the future require a visa to work in the UK? AlphaSights values your trust and is committed to the responsible management, use, and protection of personal information. By submitting an AlphaSights job application, I hereby provide AlphaSights (including AlphaSights' affiliates and relevant third-parties suppliers) with my consent to collect, store and process my personal information for the purpose of recruitment administration, as well as to share such personal information with third parties for the same purpose, in accordance with the Candidate Privacy Notice.
Jul 17, 2025
Full time
Looking for a placement with commercial frontline responsibility and the opportunity to work on live client projects? If so, our Client Service Placement program is the right choice for you. Consider the Client Service Placement program if: You thrive in a fast-paced, target-driven environment. You possess a client-first mindset. You excel under pressure and enjoy working to tight deadlines. You are gritty, resilient and ready to roll up your sleeves and make things happen. A day in the life of a Client Service Placement On placement in the Client Service team, you'll be the link between our clients and the expert knowledge they seek. Throughout your workday, you'll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams. Your responsibilities will include: Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients' projects, often under tight deadlines. Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate. Taking ownership of every aspect of your projects , from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them. Ensuring success for our Client Service Placements means: Giving you an introduction to the business world without being pigeonholed into any one industry or profession. Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management. Providing you with a mentor, dedicated time with senior leadership, and the opportunity to deliver a business-related project to our co-founder and Region Head. A rotation into a different team within our Client Service at the six-month point to increase your learning and development. Opportunity to receive a full-time employment offer to return post-graduation. Learn more about our commercial career paths here. A unique training curriculum starting with intense on-the-job coaching starting with our New Joiner Academy in your first weeks to set you up for success. Join alongside a cohort of other placement students and full-time associates - making joining AlphaSights a shared experience. An inspiring, high-energy, merit-based environment with ambitious peers. Requirements You'll need to bring your A game to work, daily. We are looking for: Currently studying towards a bachelor's or master's degree which includes a placement (year in industry) and due to graduate in 2027 Track record of strong academic performance (minimum 2:1 in the UK for example) Noteworthy extracurricular achievement throughout school and university. Experience evidencing an interest in business is a plus. Fluent (C2 level) English; fluency in an additional European language or experience living and working in continental Europe is desired but not necessary. Compensation and benefits Expect compensation ranging from £25,000-£30,500 per annum based on individual performance. 25 annual vacation days, UK bank holidays, and business closure over the Christmas break. Comprehensive private health insurance coverage and dental insurance. Opportunity to receive a full-time employment offer to return post-graduation. Learn more about our commercial career paths here . Offices in central London; subsidised lunch plus free breakfast, snacks and fruit throughout the day. Option to work from home on Fridays. A few words from former placement Beinn Mackay, Vice President, Consulting "Participating in the placement program was one of the best career decisions I've made. It gave me a strong foundation in the client service role and a clear view of what a career at AlphaSights could offer. I received the same training support and onboarding as full-time associates, which meant I could contribute commercially from day one. The early exposure to real responsibilities and different teams helped me quickly build key skills and understand the company's culture. It made returning an easy decision, setting me up to hit the ground running and progress quickly in my AlphaSights journey!" Apply Now First name Last name Email Phone Resume/CV Upload File Recommended max. size: 5 MB, Accepted file types: PDF, DOC, DOCX, TXT, RTF Or enter manually Upload File Recommended max. size: 5 MB, Accepted file types: PDF, DOC, DOCX, TXT, RTF Or enter manually How did you hear about this opportunity? Have you previously applied to AlphaSights? AlphaSights offices you have applied to previously Dubai Hamburg Hong Kong London New York San Francisco Seoul Shanghai Tokyo N/A Do you speak any of these additional languages at a native-level fluency? Please only indicate which languages you are also comfortable to use in the role None Arabic Bahasa Indonesia Cantonese Chinese (Mandarin) Danish Dutch English Farsi Finnish French German Hindi Italian Japanese Korean Norwegian Portuguese Spanish Swedish Tagalog Thai Turkish Vietnamese Other Which university are you currently studying at? Does your degree require or include a full year in industry (placement)? What year will you graduate from your degree? What are your most recent grades/GPA/results from your degree? If you have a degree from a university outside of the UK and are unsure of international degree grades equivalencies, please refer to this document . Will you now or at any point in the future require a visa to work in the UK? AlphaSights values your trust and is committed to the responsible management, use, and protection of personal information. By submitting an AlphaSights job application, I hereby provide AlphaSights (including AlphaSights' affiliates and relevant third-parties suppliers) with my consent to collect, store and process my personal information for the purpose of recruitment administration, as well as to share such personal information with third parties for the same purpose, in accordance with the Candidate Privacy Notice.
Company Great Lakes Insurance SE Location London, United Kingdom Together, we engage with everything we have and are, to help humankind act braver and better. About Great Lakes Insurance SE: As specialty provider of primary insurance services in the UK, Great Lakes London Branch ("GLLB") is a substantial part of Great Lakes Insurance SE in Munich. Our interlocked business model is to seize opportunities closely connected to the reinsurance core business and innovation opportunities, in our role as an integral part of the Munich Re Group. Great Lakes Insurance SE operates from its headquarters in Munich, and via branch offices in UK, Ireland, Switzerland, Italy and Australia. Great Lakes Insurance UK Limited ("GLLS"), regulated by Prudential Regulation Authority and the Financial Conduct Authority, is a fully owned subsidiary of Great Lakes Insurance SE and acts as the preferred facilitator of agency insurance business in the UK in the post-Brexit world. The Role We are looking for someone to work with the team to ensure that any new products and significant changes to existing products adhere to the POG framework in order to be approved by the Global Product and Underwriting Committee. Collaborate with colleagues within the Product team and beyond in order to deliver on internal and regulatory oversight requirements. Review our new and existing wordings and those of our competitors, including analysis and explanation of individual clauses through to complete product wordings and act as a technical reference point for wordings related queries. Proactively manage and undertake policy wording development and control, working closely with key stakeholders to build new insurance products or refine or expand existing products, with a focus on MGA Business, ensuring our wordings are robust while being easily understood by our customers and reflect the appropriate coverage intent during product design. Work with the Product Governance manager on the product reviews and report findings of product reviews to relevant Boards, Committees and Senior Management as required and track actions to completion. Maintain and improve the wording oversight checklists and processes in cooperation with the wording manager. Key Responsibilities: Ensure that wordings meet the legal, regulatory and internal guidelines and are kept up to date with any necessary changes both within the U.K. and Europe. Work with external law firms to ensure product wording is appropriate for countries where there are limited internal language capabilities. Support the annual reviews for European products, including feedback to the agents, reports and monitoring of the outcomes. Manage the marketing and financial promotions process and develop the process for European agents. Collaborate with key stakeholders on internal and regulatory oversight requirements. Analyse and feedback on key regulatory development and the impacts on products. Manage the centralised wordings repository and consider the potential options for a future wordings library. Work closely with the Product Team to ensure effectively collaboration with all stakeholder in the product process. Work closely with the Legal department and other wording experts within the wider Munich Re Group. Nimble learning (we think big) - you actively learn by tackling new problems and trying out new solutions, quickly learning from both successes and failures. Collaborates (we lead the 'we') - you work together with others in your team, the department and wider business (where relevant) to meet shared commitments. Optimises work processes (we grow with our clients) - you know the most effective and efficient processes to get things done and are constantly assessing how they can be improved. Resourcefulness (we care and dare) - you find a way to get things done with the best use of the resources available to you, knowing when to ask for support from others, but also offering your support to others where you feel your expertise, knowledge and skills can add value. Communicates effectively (we are clear and authentic) - you communicate clearly and appropriately with your audience. You also share ideas, learn from others and keep stakeholders informed about progress, problems, opportunities and solutions, soliciting feedback along the way. Key Skills & Experience: • University degree or insurance qualifications; • primary insurance wordings and regulatory experience • knowledge of various regulatory frameworks such as EIOPA and FCA PROD rules. • Understanding of European regulatory regime • knowledge of the pricing best practice for personal and commercial lines products • Fluency in German and/or another European language Personal attributes: • Strong legal and organisational skills. • Strong interpersonal skills, great teammate and highly motivated • Excellent communication skills. • "Can do" demeanour with a solutions focussed approach. Thought Leaders: You will demonstrate inclusive behaviour and encourage your colleagues to play an active role in creating an inclusive culture as well. You will treat your colleagues and sales and business partners fairly and with respect. Regulatory & Conduct Requirements: In addition to the responsibilities set out above, the role/function will also become responsible for: Ensure compliance with Insurance Distribution Directive Satisfying all regulatory reporting requirements in collaboration with the reporting function Ensuring compliance with Munich Re's Code of Conduct and the FCA Conduct Rules At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. If you are excited about this role but your experience does not align perfectly with everything outlined, or you don't meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for! All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.
Jul 17, 2025
Full time
Company Great Lakes Insurance SE Location London, United Kingdom Together, we engage with everything we have and are, to help humankind act braver and better. About Great Lakes Insurance SE: As specialty provider of primary insurance services in the UK, Great Lakes London Branch ("GLLB") is a substantial part of Great Lakes Insurance SE in Munich. Our interlocked business model is to seize opportunities closely connected to the reinsurance core business and innovation opportunities, in our role as an integral part of the Munich Re Group. Great Lakes Insurance SE operates from its headquarters in Munich, and via branch offices in UK, Ireland, Switzerland, Italy and Australia. Great Lakes Insurance UK Limited ("GLLS"), regulated by Prudential Regulation Authority and the Financial Conduct Authority, is a fully owned subsidiary of Great Lakes Insurance SE and acts as the preferred facilitator of agency insurance business in the UK in the post-Brexit world. The Role We are looking for someone to work with the team to ensure that any new products and significant changes to existing products adhere to the POG framework in order to be approved by the Global Product and Underwriting Committee. Collaborate with colleagues within the Product team and beyond in order to deliver on internal and regulatory oversight requirements. Review our new and existing wordings and those of our competitors, including analysis and explanation of individual clauses through to complete product wordings and act as a technical reference point for wordings related queries. Proactively manage and undertake policy wording development and control, working closely with key stakeholders to build new insurance products or refine or expand existing products, with a focus on MGA Business, ensuring our wordings are robust while being easily understood by our customers and reflect the appropriate coverage intent during product design. Work with the Product Governance manager on the product reviews and report findings of product reviews to relevant Boards, Committees and Senior Management as required and track actions to completion. Maintain and improve the wording oversight checklists and processes in cooperation with the wording manager. Key Responsibilities: Ensure that wordings meet the legal, regulatory and internal guidelines and are kept up to date with any necessary changes both within the U.K. and Europe. Work with external law firms to ensure product wording is appropriate for countries where there are limited internal language capabilities. Support the annual reviews for European products, including feedback to the agents, reports and monitoring of the outcomes. Manage the marketing and financial promotions process and develop the process for European agents. Collaborate with key stakeholders on internal and regulatory oversight requirements. Analyse and feedback on key regulatory development and the impacts on products. Manage the centralised wordings repository and consider the potential options for a future wordings library. Work closely with the Product Team to ensure effectively collaboration with all stakeholder in the product process. Work closely with the Legal department and other wording experts within the wider Munich Re Group. Nimble learning (we think big) - you actively learn by tackling new problems and trying out new solutions, quickly learning from both successes and failures. Collaborates (we lead the 'we') - you work together with others in your team, the department and wider business (where relevant) to meet shared commitments. Optimises work processes (we grow with our clients) - you know the most effective and efficient processes to get things done and are constantly assessing how they can be improved. Resourcefulness (we care and dare) - you find a way to get things done with the best use of the resources available to you, knowing when to ask for support from others, but also offering your support to others where you feel your expertise, knowledge and skills can add value. Communicates effectively (we are clear and authentic) - you communicate clearly and appropriately with your audience. You also share ideas, learn from others and keep stakeholders informed about progress, problems, opportunities and solutions, soliciting feedback along the way. Key Skills & Experience: • University degree or insurance qualifications; • primary insurance wordings and regulatory experience • knowledge of various regulatory frameworks such as EIOPA and FCA PROD rules. • Understanding of European regulatory regime • knowledge of the pricing best practice for personal and commercial lines products • Fluency in German and/or another European language Personal attributes: • Strong legal and organisational skills. • Strong interpersonal skills, great teammate and highly motivated • Excellent communication skills. • "Can do" demeanour with a solutions focussed approach. Thought Leaders: You will demonstrate inclusive behaviour and encourage your colleagues to play an active role in creating an inclusive culture as well. You will treat your colleagues and sales and business partners fairly and with respect. Regulatory & Conduct Requirements: In addition to the responsibilities set out above, the role/function will also become responsible for: Ensure compliance with Insurance Distribution Directive Satisfying all regulatory reporting requirements in collaboration with the reporting function Ensuring compliance with Munich Re's Code of Conduct and the FCA Conduct Rules At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. If you are excited about this role but your experience does not align perfectly with everything outlined, or you don't meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for! All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.
Looking for a placement with commercial frontline responsibility and the opportunity to work on live client projects? If so, our Client Service Placement program is the right choice for you. Consider the Client Service Placement program if: You thrive in a fast-paced, target-driven environment. You possess a client-first mindset. You excel under pressure and enjoy working to tight deadlines. You are gritty, resilient and ready to roll up your sleeves and make things happen. A day in the life of a Client Service Placement On placement in the Client Service team, you'll be the link between our clients and the expert knowledge they seek. Throughout your workday, you'll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams. Your responsibilities will include: Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients' projects, often under tight deadlines. Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate. Taking ownership of every aspect of your projects , from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them. Ensuring success for our Client Service Placements means: Giving you an introduction to the business world without being pigeonholed into any one industry or profession. Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management. Providing you with a mentor, dedicated time with senior leadership, and the opportunity to deliver a business-related project to our co-founder and Region Head. A rotation into a different team within our Client Service at the six-month point to increase your learning and development. Opportunity to receive a full-time employment offer to return post-graduation. Learn more about our commercial career paths here. A unique training curriculum starting with intense on-the-job coaching starting with our New Joiner Academy in your first weeks to set you up for success. Join alongside a cohort of other placement students and full-time associates - making joining AlphaSights a shared experience. An inspiring, high-energy, merit-based environment with ambitious peers. Requirements You'll need to bring your A game to work, daily. We are looking for: Currently studying towards a bachelor's or master's degree which includes a placement (year in industry) and due to graduate in 2027 Track record of strong academic performance (minimum 2:1 in the UK for example) Noteworthy extracurricular achievement throughout school and university. Experience evidencing an interest in business is a plus. Fluent (C2 level) English; fluency in an additional European language or experience living and working in continental Europe is desired but not necessary. Compensation and benefits Expect compensation ranging from £25,000-£30,500 per annum based on individual performance. 25 annual vacation days, UK bank holidays, and business closure over the Christmas break. Comprehensive private health insurance coverage and dental insurance. Opportunity to receive a full-time employment offer to return post-graduation. Learn more about our commercial career paths here . Offices in central London; subsidised lunch plus free breakfast, snacks and fruit throughout the day. Option to work from home on Fridays. A few words from former placement Beinn Mackay, Vice President, Consulting "Participating in the placement program was one of the best career decisions I've made. It gave me a strong foundation in the client service role and a clear view of what a career at AlphaSights could offer. I received the same training support and onboarding as full-time associates, which meant I could contribute commercially from day one. The early exposure to real responsibilities and different teams helped me quickly build key skills and understand the company's culture. It made returning an easy decision, setting me up to hit the ground running and progress quickly in my AlphaSights journey!" Apply Now First name Last name Email Phone Resume/CV Upload File Recommended max. size: 5 MB, Accepted file types: PDF, DOC, DOCX, TXT, RTF Or enter manually Upload File Recommended max. size: 5 MB, Accepted file types: PDF, DOC, DOCX, TXT, RTF Or enter manually How did you hear about this opportunity? Have you previously applied to AlphaSights? AlphaSights offices you have applied to previously Dubai Hamburg Hong Kong London New York San Francisco Seoul Shanghai Tokyo N/A Do you speak any of these additional languages at a native-level fluency? Please only indicate which languages you are also comfortable to use in the role None Arabic Bahasa Indonesia Cantonese Chinese (Mandarin) Danish Dutch English Farsi Finnish French German Hindi Italian Japanese Korean Norwegian Portuguese Spanish Swedish Tagalog Thai Turkish Vietnamese Other Which university are you currently studying at? Does your degree require or include a full year in industry (placement)? What year will you graduate from your degree? What are your most recent grades/GPA/results from your degree? If you have a degree from a university outside of the UK and are unsure of international degree grades equivalencies, please refer to this document . Will you now or at any point in the future require a visa to work in the UK? AlphaSights values your trust and is committed to the responsible management, use, and protection of personal information. By submitting an AlphaSights job application, I hereby provide AlphaSights (including AlphaSights' affiliates and relevant third-parties suppliers) with my consent to collect, store and process my personal information for the purpose of recruitment administration, as well as to share such personal information with third parties for the same purpose, in accordance with the Candidate Privacy Notice.
Jul 17, 2025
Full time
Looking for a placement with commercial frontline responsibility and the opportunity to work on live client projects? If so, our Client Service Placement program is the right choice for you. Consider the Client Service Placement program if: You thrive in a fast-paced, target-driven environment. You possess a client-first mindset. You excel under pressure and enjoy working to tight deadlines. You are gritty, resilient and ready to roll up your sleeves and make things happen. A day in the life of a Client Service Placement On placement in the Client Service team, you'll be the link between our clients and the expert knowledge they seek. Throughout your workday, you'll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams. Your responsibilities will include: Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients' projects, often under tight deadlines. Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate. Taking ownership of every aspect of your projects , from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them. Ensuring success for our Client Service Placements means: Giving you an introduction to the business world without being pigeonholed into any one industry or profession. Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management. Providing you with a mentor, dedicated time with senior leadership, and the opportunity to deliver a business-related project to our co-founder and Region Head. A rotation into a different team within our Client Service at the six-month point to increase your learning and development. Opportunity to receive a full-time employment offer to return post-graduation. Learn more about our commercial career paths here. A unique training curriculum starting with intense on-the-job coaching starting with our New Joiner Academy in your first weeks to set you up for success. Join alongside a cohort of other placement students and full-time associates - making joining AlphaSights a shared experience. An inspiring, high-energy, merit-based environment with ambitious peers. Requirements You'll need to bring your A game to work, daily. We are looking for: Currently studying towards a bachelor's or master's degree which includes a placement (year in industry) and due to graduate in 2027 Track record of strong academic performance (minimum 2:1 in the UK for example) Noteworthy extracurricular achievement throughout school and university. Experience evidencing an interest in business is a plus. Fluent (C2 level) English; fluency in an additional European language or experience living and working in continental Europe is desired but not necessary. Compensation and benefits Expect compensation ranging from £25,000-£30,500 per annum based on individual performance. 25 annual vacation days, UK bank holidays, and business closure over the Christmas break. Comprehensive private health insurance coverage and dental insurance. Opportunity to receive a full-time employment offer to return post-graduation. Learn more about our commercial career paths here . Offices in central London; subsidised lunch plus free breakfast, snacks and fruit throughout the day. Option to work from home on Fridays. A few words from former placement Beinn Mackay, Vice President, Consulting "Participating in the placement program was one of the best career decisions I've made. It gave me a strong foundation in the client service role and a clear view of what a career at AlphaSights could offer. I received the same training support and onboarding as full-time associates, which meant I could contribute commercially from day one. The early exposure to real responsibilities and different teams helped me quickly build key skills and understand the company's culture. It made returning an easy decision, setting me up to hit the ground running and progress quickly in my AlphaSights journey!" Apply Now First name Last name Email Phone Resume/CV Upload File Recommended max. size: 5 MB, Accepted file types: PDF, DOC, DOCX, TXT, RTF Or enter manually Upload File Recommended max. size: 5 MB, Accepted file types: PDF, DOC, DOCX, TXT, RTF Or enter manually How did you hear about this opportunity? Have you previously applied to AlphaSights? AlphaSights offices you have applied to previously Dubai Hamburg Hong Kong London New York San Francisco Seoul Shanghai Tokyo N/A Do you speak any of these additional languages at a native-level fluency? Please only indicate which languages you are also comfortable to use in the role None Arabic Bahasa Indonesia Cantonese Chinese (Mandarin) Danish Dutch English Farsi Finnish French German Hindi Italian Japanese Korean Norwegian Portuguese Spanish Swedish Tagalog Thai Turkish Vietnamese Other Which university are you currently studying at? Does your degree require or include a full year in industry (placement)? What year will you graduate from your degree? What are your most recent grades/GPA/results from your degree? If you have a degree from a university outside of the UK and are unsure of international degree grades equivalencies, please refer to this document . Will you now or at any point in the future require a visa to work in the UK? AlphaSights values your trust and is committed to the responsible management, use, and protection of personal information. By submitting an AlphaSights job application, I hereby provide AlphaSights (including AlphaSights' affiliates and relevant third-parties suppliers) with my consent to collect, store and process my personal information for the purpose of recruitment administration, as well as to share such personal information with third parties for the same purpose, in accordance with the Candidate Privacy Notice.
German Sales Development Representative We are a global leader specialising in cloud and on-prem solutions which seamlessly fit into any tech stack making it simple for digital customers to build, scale, and deploy fast apps. We are now growing our DACH Sales team in Central London and are recruiting for a German Speaking Sales Development Representative who will generate qualified leads through outbound prospecting and marketing lead follow up. Part of the Inside Sales Hub you will be focused on business development for our German speaking markets. A hybrid role (3 days in the office), all prospecting will be done through proactive research and engagement of customers via phone, email or other virtual channels. This is an excellent opportunity for fluent German speakers who are ambitious to learn, develop and forge a successful career in Sales. We invite applications from fluent German Speakers with the following attributes: 1 - 3 years of applicable Sales based work experience Fluency in German An interest in learning about technical solutions Solid communication skills High energy and ambitious to forge a career in Sales We can offer an excellent package of up to 45,500 base salary plus excellent commission and benefits.
Jul 16, 2025
Full time
German Sales Development Representative We are a global leader specialising in cloud and on-prem solutions which seamlessly fit into any tech stack making it simple for digital customers to build, scale, and deploy fast apps. We are now growing our DACH Sales team in Central London and are recruiting for a German Speaking Sales Development Representative who will generate qualified leads through outbound prospecting and marketing lead follow up. Part of the Inside Sales Hub you will be focused on business development for our German speaking markets. A hybrid role (3 days in the office), all prospecting will be done through proactive research and engagement of customers via phone, email or other virtual channels. This is an excellent opportunity for fluent German speakers who are ambitious to learn, develop and forge a successful career in Sales. We invite applications from fluent German Speakers with the following attributes: 1 - 3 years of applicable Sales based work experience Fluency in German An interest in learning about technical solutions Solid communication skills High energy and ambitious to forge a career in Sales We can offer an excellent package of up to 45,500 base salary plus excellent commission and benefits.
Customer Support Representative - German Speaking (Hybrid, London Office) London, UK This position is set to start on September 1, 2025 out of our London Office. With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue. Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. Hospitality is all about taking care of others, and it defines our culture. You'll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed. OpenTable is growing quickly so come join us and participate in the excitement! The most important thing you can bring to this role is a real passion for helping people. While there is some technical nature to the role, if you have an interest in connecting to people and the skills for logical thinking, we can teach you the rest. If you come with some computer networking or technical knowledge, even better. The goal is not to get the customer off the phone as fast as possible (unless that's what the customer wants). We expect you to go out of your way to not only fix the problem, but have the customer finish the conversation with a smile and with restored faith in OpenTable. Our global customer base is diverse so you'll need to be able to adapt to their various styles accordingly. You will become our best marketing tool, and will help foster a prosperous relationship with both customers! Please note we can only consider candidates who are able to speak and write German and English. In this role, you will: Report to the Customer Support Supervisor, our Customer Support Representatives will be responsible for providing support to our customers, answering complex questions on function and usage of products. This person will be the primary contact for our large customer base in North America as well as for OpenTable customers worldwide with the goal of providing excellent service. (How cool that you might get to talk to someone in Australia?) Answer customer and employee calls, emails, chats, WhatsApp (and any future form of contact we may come up with) Know your limitations and when you should ask for assistance Own the resolution to the problem; don't leave the customer hanging Accurately and efficiently log all contacts in our CRM (Salesforce) Please apply if: You have an interest (or background) in the restaurant or hospitality industry (It's certainly not mandatory, but we do appreciate any proven experience) You start every single day with energy and enthusiasm (even if it takes a few cups of coffee to get there) You have the ability to know what's right for the customers and our company, and will lobby to ensure both needs are met - even if it means digging deep to find creative solutions You're the one your family and friends call when their electronics are acting up, or when they need help getting new devices set up Value your integrity, and respect the trust our customers place in OpenTable's products/ brands and would never lie to our clients just to make them happy You enjoy the flexibility and challenges that come with a script free environment You use your experience and personality to provide excellent service You are not only receptive to feedback, but you actively seek it, and look for ways to implement it Experience Needed: Excellent communication skills, with a bias towards customer service You have Strong communication skills: active listening, writing/typing, informal communications Restaurant/ hospitality experience (or even just being a "foodie") preferred You have 1+ year' experience providing customer support, by phone, email, chat, preferably in a software support environment Have experience using current Microsoft Windows and Apple operating systems You hold knowledge of iOS and Apple Hardware Vacation: you accrue 25 days a year or 33 days for our CSR Team One Celebration Day per calendar year Private Health & Dental and Life Insurances Employee Assistance Program (EAP) Pension Fund Bike2Work Season Loan Ticket Reimbursable eye tests and 100 GBP contribution towards VDU glasses only Perkbox & business discounts Diversity, Equity, and Inclusion OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select Degree Select Select Select Start date year End date month Select End date year Acknowledge/Confirm KAYAK Software Corporation, OpenTable, Inc., their respective subsidiaries and Momondo A/S (together, 'KAYAK and OpenTable", "our/we/us", or "Company") will process your personal data in accordance with applicable data protection laws for the purposes described in our privacy notice (KAYAK (Germany) /OpenTable (Germany) andKAYAK (All Other Locations) /OpenTable (All Other Locations) ). As part of the application process KAYAK and/or OpenTable may share your personal data across our group of companies, subject to our privacy notice and applicable laws. In order to consider you for new positions, KAYAK and/or OpenTable may keep your personal data for 6 months (within the EU) and 2 years (in all other regions), unless otherwise required by applicable law. Where do you currently reside? Select LinkedIn Profile Website How did you hear about this job? If you use a first name other than the one entered above that you would prefer we use when communicating with you, please enter it here: If you use a last name other than the one entered above that you would prefer we use when communicating with you, please enter it here: If you currently reside in the United States, please select your region: Select Have you previously worked or currently work for one of our sister brand companies? Booking Holdings FareHarbor FareHarbor US Getaroom KAYAK OpenTable Priceline Do you speak fluent German and English? Select
Jul 16, 2025
Full time
Customer Support Representative - German Speaking (Hybrid, London Office) London, UK This position is set to start on September 1, 2025 out of our London Office. With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue. Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. Hospitality is all about taking care of others, and it defines our culture. You'll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed. OpenTable is growing quickly so come join us and participate in the excitement! The most important thing you can bring to this role is a real passion for helping people. While there is some technical nature to the role, if you have an interest in connecting to people and the skills for logical thinking, we can teach you the rest. If you come with some computer networking or technical knowledge, even better. The goal is not to get the customer off the phone as fast as possible (unless that's what the customer wants). We expect you to go out of your way to not only fix the problem, but have the customer finish the conversation with a smile and with restored faith in OpenTable. Our global customer base is diverse so you'll need to be able to adapt to their various styles accordingly. You will become our best marketing tool, and will help foster a prosperous relationship with both customers! Please note we can only consider candidates who are able to speak and write German and English. In this role, you will: Report to the Customer Support Supervisor, our Customer Support Representatives will be responsible for providing support to our customers, answering complex questions on function and usage of products. This person will be the primary contact for our large customer base in North America as well as for OpenTable customers worldwide with the goal of providing excellent service. (How cool that you might get to talk to someone in Australia?) Answer customer and employee calls, emails, chats, WhatsApp (and any future form of contact we may come up with) Know your limitations and when you should ask for assistance Own the resolution to the problem; don't leave the customer hanging Accurately and efficiently log all contacts in our CRM (Salesforce) Please apply if: You have an interest (or background) in the restaurant or hospitality industry (It's certainly not mandatory, but we do appreciate any proven experience) You start every single day with energy and enthusiasm (even if it takes a few cups of coffee to get there) You have the ability to know what's right for the customers and our company, and will lobby to ensure both needs are met - even if it means digging deep to find creative solutions You're the one your family and friends call when their electronics are acting up, or when they need help getting new devices set up Value your integrity, and respect the trust our customers place in OpenTable's products/ brands and would never lie to our clients just to make them happy You enjoy the flexibility and challenges that come with a script free environment You use your experience and personality to provide excellent service You are not only receptive to feedback, but you actively seek it, and look for ways to implement it Experience Needed: Excellent communication skills, with a bias towards customer service You have Strong communication skills: active listening, writing/typing, informal communications Restaurant/ hospitality experience (or even just being a "foodie") preferred You have 1+ year' experience providing customer support, by phone, email, chat, preferably in a software support environment Have experience using current Microsoft Windows and Apple operating systems You hold knowledge of iOS and Apple Hardware Vacation: you accrue 25 days a year or 33 days for our CSR Team One Celebration Day per calendar year Private Health & Dental and Life Insurances Employee Assistance Program (EAP) Pension Fund Bike2Work Season Loan Ticket Reimbursable eye tests and 100 GBP contribution towards VDU glasses only Perkbox & business discounts Diversity, Equity, and Inclusion OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select Degree Select Select Select Start date year End date month Select End date year Acknowledge/Confirm KAYAK Software Corporation, OpenTable, Inc., their respective subsidiaries and Momondo A/S (together, 'KAYAK and OpenTable", "our/we/us", or "Company") will process your personal data in accordance with applicable data protection laws for the purposes described in our privacy notice (KAYAK (Germany) /OpenTable (Germany) andKAYAK (All Other Locations) /OpenTable (All Other Locations) ). As part of the application process KAYAK and/or OpenTable may share your personal data across our group of companies, subject to our privacy notice and applicable laws. In order to consider you for new positions, KAYAK and/or OpenTable may keep your personal data for 6 months (within the EU) and 2 years (in all other regions), unless otherwise required by applicable law. Where do you currently reside? Select LinkedIn Profile Website How did you hear about this job? If you use a first name other than the one entered above that you would prefer we use when communicating with you, please enter it here: If you use a last name other than the one entered above that you would prefer we use when communicating with you, please enter it here: If you currently reside in the United States, please select your region: Select Have you previously worked or currently work for one of our sister brand companies? Booking Holdings FareHarbor FareHarbor US Getaroom KAYAK OpenTable Priceline Do you speak fluent German and English? Select
Business Development Representative - German speaking WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation. As a Business Development Representative (BDR), you will report to the Manager of Business Development in our Lonodn office. Your main goals are to collaborate with our Account Executives to open up important business opportunities for WalkMe. It will also require more strategy than a standard pipeline development role. You will be tasked with mapping out accounts we want to sell into and creating strategic plans for opening discussions with them. Your performance will depend on your ability to expand WalkMe s client base. What you'll do Expand WalkMe's client base! Generate new business through outbound opportunities and conduct Maintain active engagement with new and existing leads Use creative communications designed to increase customer interest in WalkMe products Research prospective clients and acquiring high-level contacts Book meetings for AE's that carry high revenue opportunities Conduct high level conversations with senior executives in prospect accounts Methodically qualify, build, and manage an accurate sales pipeline; maintain a high volume of activity including outbound cold calls, emails and social selling Evangelize WalkMe and the Digital Adoption model What you will need to Succeed Able to build meaningful relationships with WalkMe customers, prospects and internal teams Ambition for a career in Tech sales Serious work ethic! Excellent listening, verbal and written skills Comfortable working in a fast-paced and dynamic environment Have experience navigating through organizations, doing deep discovery and speaking to multiple decision makers. Thrive on change while remaining highly organized, optimistic, and coachable German Language - Native Level Whats in it for you We will invest in you in the following ways: Career path: You will work in a role that serves as a launching point into Sales at WalkMe. Training: Formal training around WalkMe products, sales skills, leadership skills, and business insights. Teamwork: Learn to partner in the strategic identification and development of revenue opportunities in both new and existing accounts. Performance: Prepare you to achieve quarterly goals of sourced qualified meetings and closed business! Solid Base Salary + Commission! Why WalkMe? WalkMe was recently recognized by Deloitte as the 6th fastest growing Software company in the world, which means our employees have the opportunity to grow with us. We raise our own leaders and encourage employees in all ranks to take initiative and own their work, innovate and take an active role in the company's success! Check out our place in the best companies to work for Here
Jul 16, 2025
Full time
Business Development Representative - German speaking WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation. As a Business Development Representative (BDR), you will report to the Manager of Business Development in our Lonodn office. Your main goals are to collaborate with our Account Executives to open up important business opportunities for WalkMe. It will also require more strategy than a standard pipeline development role. You will be tasked with mapping out accounts we want to sell into and creating strategic plans for opening discussions with them. Your performance will depend on your ability to expand WalkMe s client base. What you'll do Expand WalkMe's client base! Generate new business through outbound opportunities and conduct Maintain active engagement with new and existing leads Use creative communications designed to increase customer interest in WalkMe products Research prospective clients and acquiring high-level contacts Book meetings for AE's that carry high revenue opportunities Conduct high level conversations with senior executives in prospect accounts Methodically qualify, build, and manage an accurate sales pipeline; maintain a high volume of activity including outbound cold calls, emails and social selling Evangelize WalkMe and the Digital Adoption model What you will need to Succeed Able to build meaningful relationships with WalkMe customers, prospects and internal teams Ambition for a career in Tech sales Serious work ethic! Excellent listening, verbal and written skills Comfortable working in a fast-paced and dynamic environment Have experience navigating through organizations, doing deep discovery and speaking to multiple decision makers. Thrive on change while remaining highly organized, optimistic, and coachable German Language - Native Level Whats in it for you We will invest in you in the following ways: Career path: You will work in a role that serves as a launching point into Sales at WalkMe. Training: Formal training around WalkMe products, sales skills, leadership skills, and business insights. Teamwork: Learn to partner in the strategic identification and development of revenue opportunities in both new and existing accounts. Performance: Prepare you to achieve quarterly goals of sourced qualified meetings and closed business! Solid Base Salary + Commission! Why WalkMe? WalkMe was recently recognized by Deloitte as the 6th fastest growing Software company in the world, which means our employees have the opportunity to grow with us. We raise our own leaders and encourage employees in all ranks to take initiative and own their work, innovate and take an active role in the company's success! Check out our place in the best companies to work for Here
We have an exciting opportunity for a Spanish- or French-speaking Sales Executive to join a reputable company in the agrochemical distribution sector. As part of the team, you will support the Business Development Manager and play a key role in driving growth. The position offers a competitive salary of £35,000, plus bonus and benefits. As a Sales Executive,you will be responsible for managing customer relationships, providing ongoing sales support, and ensuring the smooth operation of key accounts, particularly during the Business Development Managers travel or when they are focused on strategic initiatives. Your efforts will be vital in executing sales strategies, ensuring customer satisfaction, and guaranteeing product availability to meet market demand. You will be responsible for: Supporting commercial development plans across European markets. Maintaining regular contact with distributors and customers. Coordinating sales activities and processing orders. Assisting with client visits, trade events, and travel planning. Communicating in Spanish and/or French to service key accounts. Managing stock levels and ensuring timely product delivery. Providing reports and updates through internal CRM systems. Supporting the business during periods of senior staff travel or absence. What we are looking for: Previously worked as a Sales Representative, Sales Executive, Account manager, Business Development Executive, B2B Sales Executive, Agricultural Sales Representative or in a similar role. At least 2 years' experience in sales or bachelor's degree in business, Marketing, Sales, or a related field. Knowledge of agrochemical products, market dynamics, and distribution channels. Skilled in CRM software and sales automation tools. Multilingual: Able to speak German or French What's on offer: Competitive Compensation: Attractive base salary with performance-based bonuses and incentives. Entrepreneurial Environment: Be part of a dynamic, fast-paced culture that values innovation, initiative, and ownership. Career Growth Opportunities: Clear pathways for advancement, supported by leadership committed to your development. Supportive & Collaborative Culture: Work with passionate, driven professionals in a team-oriented environment. Health & Wellness Coverage: Comprehensive medical, dental, and vision insurance to support your well-being. Car Allowance or Company Vehicle: Provided for client visits, business travel, and regional sales coverage. Exciting Travel Opportunities: Attend industry events, trade shows, and client meetings both regionally and internationally. Skill Development & Training: Ongoing access to professional development resources, training programs, and certifications to support your continuous growth. Apply now for this exceptional Sales Manager opportunity to work with a dynamic team and further enhance your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003. More Jobs from Additional Resources Ltd.
Jul 15, 2025
Full time
We have an exciting opportunity for a Spanish- or French-speaking Sales Executive to join a reputable company in the agrochemical distribution sector. As part of the team, you will support the Business Development Manager and play a key role in driving growth. The position offers a competitive salary of £35,000, plus bonus and benefits. As a Sales Executive,you will be responsible for managing customer relationships, providing ongoing sales support, and ensuring the smooth operation of key accounts, particularly during the Business Development Managers travel or when they are focused on strategic initiatives. Your efforts will be vital in executing sales strategies, ensuring customer satisfaction, and guaranteeing product availability to meet market demand. You will be responsible for: Supporting commercial development plans across European markets. Maintaining regular contact with distributors and customers. Coordinating sales activities and processing orders. Assisting with client visits, trade events, and travel planning. Communicating in Spanish and/or French to service key accounts. Managing stock levels and ensuring timely product delivery. Providing reports and updates through internal CRM systems. Supporting the business during periods of senior staff travel or absence. What we are looking for: Previously worked as a Sales Representative, Sales Executive, Account manager, Business Development Executive, B2B Sales Executive, Agricultural Sales Representative or in a similar role. At least 2 years' experience in sales or bachelor's degree in business, Marketing, Sales, or a related field. Knowledge of agrochemical products, market dynamics, and distribution channels. Skilled in CRM software and sales automation tools. Multilingual: Able to speak German or French What's on offer: Competitive Compensation: Attractive base salary with performance-based bonuses and incentives. Entrepreneurial Environment: Be part of a dynamic, fast-paced culture that values innovation, initiative, and ownership. Career Growth Opportunities: Clear pathways for advancement, supported by leadership committed to your development. Supportive & Collaborative Culture: Work with passionate, driven professionals in a team-oriented environment. Health & Wellness Coverage: Comprehensive medical, dental, and vision insurance to support your well-being. Car Allowance or Company Vehicle: Provided for client visits, business travel, and regional sales coverage. Exciting Travel Opportunities: Attend industry events, trade shows, and client meetings both regionally and internationally. Skill Development & Training: Ongoing access to professional development resources, training programs, and certifications to support your continuous growth. Apply now for this exceptional Sales Manager opportunity to work with a dynamic team and further enhance your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003. More Jobs from Additional Resources Ltd.
We are the Solution Engineers at Miro and exist for 5 years now. We play a critical role in bridging the gap between technical innovation and business needs, delivering tailored solutions that drive our customer success.We are Miro problem-solvers, create high impact and high-value solutions for anything Innovation and Collaboration and are looking forward to getting to know you! About the Role In this role, you will have a unique opportunity to accelerate sales cycles and serve as a Miro product and Sales expert. You will serve as an important link between the Go-To-Market and the Product/Engineering parts of the company and will be a key partner to Sales, Customer Success, and Partnerships teams in shaping how our customers use the product and how our product evolves with the customers' needs. What you'll do Partner with Account Executives to understand customer's current challenges, requirements, and business objectives for the Strategic Customer business segment (>10,000 employees) Present demos and create reusable assets (videos, talk tracks, best practices) to ensure efficiency and continuously improve customer experience Lead Proof Of Concepts where necessary to help customers validate technical requirements Answer customer questions about technical topics (integrations, single-sign-on/SSO, data governance, AI and platform) Communicate customer needs and product feedback to Miro's product management, engineering, marketing, and sales teams What you'll need 5+ years experience in a technical or customer facing role, experience in pre-sales solutions engineering or solutions consulting of advantage Technical degree or applicable certifications (software development, pre-sales academy, agile, AD/SSO) Excellent written and verbal communication skills in German and English with an interest in delivering compelling presentations and demonstrations Ability to simplify technical concepts for non-technical audiences Strong critical thinking and problem-solving skills Desire to continuously improve and seek feedback Ability to prioritize and learn fast and adapt to a constantly evolving product Understanding of value selling Nice to have - knowledge or experience working with Miro or other SaaS enterprise collaboration or content management tools What's in it for you Competitive equity package Health insurance for you and your family Lunch, snacks and drinks provided in the office Wellbeing benefit and WFH equipment allowance Annual learning and development allowance to grow your skills and career Opportunity to work for a globally diverse team About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 90M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,600 employees in 12 hubs around the world. We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission - Empower teams to create the next big thing - is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in , and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences. Apply for Senior Solutions Engineer (German-speaking) First Name Last Name Resume/CV Resume/CV Attach File types: pdf, doc, docx, txt, rtf File size: max 2MB Cover Letter Attach File types: pdf, doc, docx, txt, rtf File size: max 2MB LinkedIn Profile Website (please include password if necessary) Will you now or in the future require visa sponsorship for employment with Miro? What is it about Miro that makes you interested in joining the team? Why do you feel you would be well suited for this role? By submitting my application I agree that my data is being stored and processed. _JobID A 30-min interview to discuss your relevant skills, perspective on resilience, experience, and what motivates you to join Miro. 02. Hiring Manager The hiring manager will meet to discuss your experience and fit for the role by assessing whether you align with the Miro Mindset (Curiosity, Drive, Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes. 03. Skill Assesment An interactive presentation to see your skills in action, based around a particular case study or business problem. 04. Meet the Team Here you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with the role and Miro's values and culture. Meet a member of the leadership team to discuss Miro's company values and share your vision for success at Miro.
Jul 15, 2025
Full time
We are the Solution Engineers at Miro and exist for 5 years now. We play a critical role in bridging the gap between technical innovation and business needs, delivering tailored solutions that drive our customer success.We are Miro problem-solvers, create high impact and high-value solutions for anything Innovation and Collaboration and are looking forward to getting to know you! About the Role In this role, you will have a unique opportunity to accelerate sales cycles and serve as a Miro product and Sales expert. You will serve as an important link between the Go-To-Market and the Product/Engineering parts of the company and will be a key partner to Sales, Customer Success, and Partnerships teams in shaping how our customers use the product and how our product evolves with the customers' needs. What you'll do Partner with Account Executives to understand customer's current challenges, requirements, and business objectives for the Strategic Customer business segment (>10,000 employees) Present demos and create reusable assets (videos, talk tracks, best practices) to ensure efficiency and continuously improve customer experience Lead Proof Of Concepts where necessary to help customers validate technical requirements Answer customer questions about technical topics (integrations, single-sign-on/SSO, data governance, AI and platform) Communicate customer needs and product feedback to Miro's product management, engineering, marketing, and sales teams What you'll need 5+ years experience in a technical or customer facing role, experience in pre-sales solutions engineering or solutions consulting of advantage Technical degree or applicable certifications (software development, pre-sales academy, agile, AD/SSO) Excellent written and verbal communication skills in German and English with an interest in delivering compelling presentations and demonstrations Ability to simplify technical concepts for non-technical audiences Strong critical thinking and problem-solving skills Desire to continuously improve and seek feedback Ability to prioritize and learn fast and adapt to a constantly evolving product Understanding of value selling Nice to have - knowledge or experience working with Miro or other SaaS enterprise collaboration or content management tools What's in it for you Competitive equity package Health insurance for you and your family Lunch, snacks and drinks provided in the office Wellbeing benefit and WFH equipment allowance Annual learning and development allowance to grow your skills and career Opportunity to work for a globally diverse team About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 90M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,600 employees in 12 hubs around the world. We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission - Empower teams to create the next big thing - is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in , and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences. Apply for Senior Solutions Engineer (German-speaking) First Name Last Name Resume/CV Resume/CV Attach File types: pdf, doc, docx, txt, rtf File size: max 2MB Cover Letter Attach File types: pdf, doc, docx, txt, rtf File size: max 2MB LinkedIn Profile Website (please include password if necessary) Will you now or in the future require visa sponsorship for employment with Miro? What is it about Miro that makes you interested in joining the team? Why do you feel you would be well suited for this role? By submitting my application I agree that my data is being stored and processed. _JobID A 30-min interview to discuss your relevant skills, perspective on resilience, experience, and what motivates you to join Miro. 02. Hiring Manager The hiring manager will meet to discuss your experience and fit for the role by assessing whether you align with the Miro Mindset (Curiosity, Drive, Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes. 03. Skill Assesment An interactive presentation to see your skills in action, based around a particular case study or business problem. 04. Meet the Team Here you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with the role and Miro's values and culture. Meet a member of the leadership team to discuss Miro's company values and share your vision for success at Miro.
Intapp is expanding the sales organization with an Account Manager within Financial Services - Private Capital Markets vertical in the DACH region. What you will do: Own overall relationship with assigned clients, which will include ensuring retention and satisfaction. Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services. Work to identify, develop, and closeupselland cross-sellopportunitiesto meet targets. Acting as a representative to maintain positive relationships with all employees, customers, partners, and shareholders. Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals. Providing timely and positive resolution of escalated sales-related issues Communicating with key customers, business partners and executives on significant issues and accomplishments. What you will need: 3+ years of account management experience in software industry or the Private Capital Markets vertical Proficiency in speaking German Proven track record of meeting or exceeding sales targets. Strong interpersonal communication skills and ability to achieve set goals and deadlines Natural leadership skills, and ability to mobilize people towards a goal Ability to pick up new technologies easily Good understanding of Excel, financial modeling, and financial reporting Experience with Salesforce or other CRM platforms Prior experience in closing sales deals at the executive level a plus Knowledge of the private equity andfinancial servicesinvestment bankingmarketpreferred What you will gain: At Intapp, you'll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You'll be part of a growing public company, with a modern work environment that's connected yet flexible and where your professional growth and well-being are top priorities. We'll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork. Here, you will have the opportunity to: Expand Your Skills:Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career. Enjoy Where You Work:Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day. Support What Matters Most:Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about. Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of. Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain or to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at . If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers. About Us At Intapp we're creating a welcoming environment that promotes teamwork, collaboration, and enhanced performance. We bring together the perspectives of individuals from all backgrounds, experiences, preferences, and beliefs to create better outcomes for our clients, our people, and our communities. We foster a culture of individuals who are dedicated to listening to our clients and our partners - and we're focused on innovating our industry, one firm at a time. Intapp software helps professionals unlock their teams' knowledge, relationships, and operational insights to increase value for their firms. Using the power of Applied AI, we make firm and market intelligence easy to find, understand, and use. With Intapp's portfolio of vertical SaaS solutions, professionals can apply their collective expertise to make smarter decisions, manage risk, and increase competitive advantage. The world's top firms - across accounting, consulting, investment banking, legal, private capital, and real assets - trust Intapp's industry-specific platform and solutions to modernize and drive new growth.
Jul 15, 2025
Full time
Intapp is expanding the sales organization with an Account Manager within Financial Services - Private Capital Markets vertical in the DACH region. What you will do: Own overall relationship with assigned clients, which will include ensuring retention and satisfaction. Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services. Work to identify, develop, and closeupselland cross-sellopportunitiesto meet targets. Acting as a representative to maintain positive relationships with all employees, customers, partners, and shareholders. Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals. Providing timely and positive resolution of escalated sales-related issues Communicating with key customers, business partners and executives on significant issues and accomplishments. What you will need: 3+ years of account management experience in software industry or the Private Capital Markets vertical Proficiency in speaking German Proven track record of meeting or exceeding sales targets. Strong interpersonal communication skills and ability to achieve set goals and deadlines Natural leadership skills, and ability to mobilize people towards a goal Ability to pick up new technologies easily Good understanding of Excel, financial modeling, and financial reporting Experience with Salesforce or other CRM platforms Prior experience in closing sales deals at the executive level a plus Knowledge of the private equity andfinancial servicesinvestment bankingmarketpreferred What you will gain: At Intapp, you'll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You'll be part of a growing public company, with a modern work environment that's connected yet flexible and where your professional growth and well-being are top priorities. We'll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork. Here, you will have the opportunity to: Expand Your Skills:Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career. Enjoy Where You Work:Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day. Support What Matters Most:Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about. Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of. Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain or to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at . If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers. About Us At Intapp we're creating a welcoming environment that promotes teamwork, collaboration, and enhanced performance. We bring together the perspectives of individuals from all backgrounds, experiences, preferences, and beliefs to create better outcomes for our clients, our people, and our communities. We foster a culture of individuals who are dedicated to listening to our clients and our partners - and we're focused on innovating our industry, one firm at a time. Intapp software helps professionals unlock their teams' knowledge, relationships, and operational insights to increase value for their firms. Using the power of Applied AI, we make firm and market intelligence easy to find, understand, and use. With Intapp's portfolio of vertical SaaS solutions, professionals can apply their collective expertise to make smarter decisions, manage risk, and increase competitive advantage. The world's top firms - across accounting, consulting, investment banking, legal, private capital, and real assets - trust Intapp's industry-specific platform and solutions to modernize and drive new growth.
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: We have a network of associates that are passionate about Lifeplus products and people. They contact our Customer Care centre in St Neots with their product orders and questions. Our Customer Care Team Leaders motivate and support a team of administrators to provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to motivate and support a team to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Motivate and support the team to develop positive relationships with customers to provide excellent customer service. Lead a Team of Customer Care Administrators Coach and Develop a High Performing Team Resolve complex customer queries and complete follow-up actions. Use bespoke Lifeplus IT systems to resolve and process customer orders and queries. Carry out various channel quality reviews and help your team develop using a coaching approach. Conduct regular 1-1s and performance reviews At peak times, take calls and handle customer enquiries. Assist with Recruitment with Customer Care Collaborate with colleagues in Lifeplus to help us be the best we can be. Develop product and process knowledge to continue providing excellent customer service. Be a proud ambassador of Lifeplus to customers and colleagues. Candidate Profile: Fluent in spoken and written German and English. Previous Team Leader/Supervisor experience Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Flexible Coaching & feedback skills. Effective Change Leadership Ability to work in a team, ask for help and trust colleagues. Ability to prioritise a varied workload. Take ownership and drive Team Engagement Interpret department, team and individual metrics for continuous improvement. Problem-solving skills to take the initiative and develop your knowledge. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return. What we offer you: Rewarding salary packages Contributory pension scheme of up to 6% Opportunity to buy & sell holiday Gym membership discounts Contributory hospital and health cash plan Cycle2Work scheme Eye care vouchers Generous employee discount on Lifeplus nutritional supplements and wellbeing products. Life assurance Discounts at leading brands and retailers Hours and Days: 2-week rotational shift: Week 1: Monday to Friday, 09:45 to 18:00 Week 2: Monday, Tuesday, Wednesday, Friday and Saturday, 11:45 to 20:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Permanent Pay: £34,600.00 per year Benefits: Company pension Cycle to work scheme Employee discount Free parking On-site parking Referral programme Schedule: Day shift Ability to commute/relocate: St. Neots: reliably commute or plan to relocate before starting work (required) Experience: Team management: 1 year (required) Language: German (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots
Jul 13, 2025
Full time
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: We have a network of associates that are passionate about Lifeplus products and people. They contact our Customer Care centre in St Neots with their product orders and questions. Our Customer Care Team Leaders motivate and support a team of administrators to provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to motivate and support a team to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Motivate and support the team to develop positive relationships with customers to provide excellent customer service. Lead a Team of Customer Care Administrators Coach and Develop a High Performing Team Resolve complex customer queries and complete follow-up actions. Use bespoke Lifeplus IT systems to resolve and process customer orders and queries. Carry out various channel quality reviews and help your team develop using a coaching approach. Conduct regular 1-1s and performance reviews At peak times, take calls and handle customer enquiries. Assist with Recruitment with Customer Care Collaborate with colleagues in Lifeplus to help us be the best we can be. Develop product and process knowledge to continue providing excellent customer service. Be a proud ambassador of Lifeplus to customers and colleagues. Candidate Profile: Fluent in spoken and written German and English. Previous Team Leader/Supervisor experience Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Flexible Coaching & feedback skills. Effective Change Leadership Ability to work in a team, ask for help and trust colleagues. Ability to prioritise a varied workload. Take ownership and drive Team Engagement Interpret department, team and individual metrics for continuous improvement. Problem-solving skills to take the initiative and develop your knowledge. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return. What we offer you: Rewarding salary packages Contributory pension scheme of up to 6% Opportunity to buy & sell holiday Gym membership discounts Contributory hospital and health cash plan Cycle2Work scheme Eye care vouchers Generous employee discount on Lifeplus nutritional supplements and wellbeing products. Life assurance Discounts at leading brands and retailers Hours and Days: 2-week rotational shift: Week 1: Monday to Friday, 09:45 to 18:00 Week 2: Monday, Tuesday, Wednesday, Friday and Saturday, 11:45 to 20:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Permanent Pay: £34,600.00 per year Benefits: Company pension Cycle to work scheme Employee discount Free parking On-site parking Referral programme Schedule: Day shift Ability to commute/relocate: St. Neots: reliably commute or plan to relocate before starting work (required) Experience: Team management: 1 year (required) Language: German (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Develop positive relationships with customers via phone, email and other channels using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer queries related to account changes and business building. Engaging with both new and existing customers to ensure high levels of customer retention. Use bespoke Lifeplus IT systems to resolve and process customer orders and queries. Contacting customers where appropriate in order to resolve queries, offering a satisfactory resolution. Take prompt and appropriate action for the customers. Assist new customers with their enquiries and setting up accounts. Process and complete administration of payments. Collaborate with colleagues in Lifeplus to help us be the best we can be. Develop product and process knowledge to continue providing excellent customer service. Be a proud ambassador of Lifeplus to customers and colleagues. Candidate Profile: Fluent in German and English both verbally and written. Fluent in Swiss German is desirable. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem-solving skills to take the initiative and develop your knowledge. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Embark on your customer care career journey with opportunities for growth and development through our LIFE Program. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts : Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: C rotational shift pattern: Week 1: Monday to Friday 09:45 to 18:00 Week 2: Monday to Thursday 09:45 to 18:00, and Saturday 08:00 to 16:15 Location: Lifeplus House, St Neots This role involves a mixture of home and office working, however we do ask that candidates are able to commute to our St Neots Office. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Type: Full-time Pay: £26,400.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: German (required) English (required) Swiss German (preferred) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Jul 13, 2025
Full time
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Develop positive relationships with customers via phone, email and other channels using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer queries related to account changes and business building. Engaging with both new and existing customers to ensure high levels of customer retention. Use bespoke Lifeplus IT systems to resolve and process customer orders and queries. Contacting customers where appropriate in order to resolve queries, offering a satisfactory resolution. Take prompt and appropriate action for the customers. Assist new customers with their enquiries and setting up accounts. Process and complete administration of payments. Collaborate with colleagues in Lifeplus to help us be the best we can be. Develop product and process knowledge to continue providing excellent customer service. Be a proud ambassador of Lifeplus to customers and colleagues. Candidate Profile: Fluent in German and English both verbally and written. Fluent in Swiss German is desirable. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem-solving skills to take the initiative and develop your knowledge. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Embark on your customer care career journey with opportunities for growth and development through our LIFE Program. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts : Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: C rotational shift pattern: Week 1: Monday to Friday 09:45 to 18:00 Week 2: Monday to Thursday 09:45 to 18:00, and Saturday 08:00 to 16:15 Location: Lifeplus House, St Neots This role involves a mixture of home and office working, however we do ask that candidates are able to commute to our St Neots Office. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Type: Full-time Pay: £26,400.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: German (required) English (required) Swiss German (preferred) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: We have a network of associates that are passionate about Lifeplus products and people. They contact our Customer Care centre in St Neots with their product orders and questions. Our Customer Care Team Leaders motivate and support a team of administrators to provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to motivate and support a team to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Motivate and support the team to develop positive relationships with customers to provide excellent customer service. Lead a Team of Customer Care Administrators Coach and Develop a High Performing Team Resolve complex customer queries and complete follow-up actions. Use bespoke Lifeplus IT systems to resolve and process customer orders and queries. Carry out various channel quality reviews and help your team develop using a coaching approach. Conduct regular 1-1s and performance reviews At peak times, take calls and handle customer enquiries. Assist with Recruitment with Customer Care Collaborate with colleagues in Lifeplus to help us be the best we can be. Develop product and process knowledge to continue providing excellent customer service. Be a proud ambassador of Lifeplus to customers and colleagues. Candidate Profile: Fluent in spoken and written German and English. Previous Team Leader/Supervisor experience Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Flexible Coaching & feedback skills. Effective Change Leadership Ability to work in a team, ask for help and trust colleagues. Ability to prioritise a varied workload. Take ownership and drive Team Engagement Interpret department, team and individual metrics for continuous improvement. Problem-solving skills to take the initiative and develop your knowledge. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return. What we offer you: Rewarding salary packages Contributory pension scheme of up to 6% Opportunity to buy & sell holiday Gym membership discounts Contributory hospital and health cash plan Cycle2Work scheme Eye care vouchers Generous employee discount on Lifeplus nutritional supplements and wellbeing products. Life assurance Discounts at leading brands and retailers Hours and Days: 2-week rotational shift: Week 1: Monday to Friday, 09:45 to 18:00 Week 2: Monday, Tuesday, Wednesday, Friday and Saturday, 11:45 to 20:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Permanent Pay: £34,600.00 per year Benefits: Company pension Cycle to work scheme Employee discount Free parking On-site parking Referral programme Schedule: Day shift Ability to commute/relocate: St. Neots: reliably commute or plan to relocate before starting work (required) Experience: Team management: 1 year (required) Language: German (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots
Jul 11, 2025
Full time
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: We have a network of associates that are passionate about Lifeplus products and people. They contact our Customer Care centre in St Neots with their product orders and questions. Our Customer Care Team Leaders motivate and support a team of administrators to provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to motivate and support a team to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Motivate and support the team to develop positive relationships with customers to provide excellent customer service. Lead a Team of Customer Care Administrators Coach and Develop a High Performing Team Resolve complex customer queries and complete follow-up actions. Use bespoke Lifeplus IT systems to resolve and process customer orders and queries. Carry out various channel quality reviews and help your team develop using a coaching approach. Conduct regular 1-1s and performance reviews At peak times, take calls and handle customer enquiries. Assist with Recruitment with Customer Care Collaborate with colleagues in Lifeplus to help us be the best we can be. Develop product and process knowledge to continue providing excellent customer service. Be a proud ambassador of Lifeplus to customers and colleagues. Candidate Profile: Fluent in spoken and written German and English. Previous Team Leader/Supervisor experience Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Flexible Coaching & feedback skills. Effective Change Leadership Ability to work in a team, ask for help and trust colleagues. Ability to prioritise a varied workload. Take ownership and drive Team Engagement Interpret department, team and individual metrics for continuous improvement. Problem-solving skills to take the initiative and develop your knowledge. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return. What we offer you: Rewarding salary packages Contributory pension scheme of up to 6% Opportunity to buy & sell holiday Gym membership discounts Contributory hospital and health cash plan Cycle2Work scheme Eye care vouchers Generous employee discount on Lifeplus nutritional supplements and wellbeing products. Life assurance Discounts at leading brands and retailers Hours and Days: 2-week rotational shift: Week 1: Monday to Friday, 09:45 to 18:00 Week 2: Monday, Tuesday, Wednesday, Friday and Saturday, 11:45 to 20:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Permanent Pay: £34,600.00 per year Benefits: Company pension Cycle to work scheme Employee discount Free parking On-site parking Referral programme Schedule: Day shift Ability to commute/relocate: St. Neots: reliably commute or plan to relocate before starting work (required) Experience: Team management: 1 year (required) Language: German (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Develop positive relationships with customers via phone, email and other channels using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer queries related to account changes and business building. Engaging with both new and existing customers to ensure high levels of customer retention. Use bespoke Lifeplus IT systems to resolve and process customer orders and queries. Contacting customers where appropriate in order to resolve queries, offering a satisfactory resolution. Take prompt and appropriate action for the customers. Assist new customers with their enquiries and setting up accounts. Process and complete administration of payments. Collaborate with colleagues in Lifeplus to help us be the best we can be. Develop product and process knowledge to continue providing excellent customer service. Be a proud ambassador of Lifeplus to customers and colleagues. Candidate Profile: Fluent in German and English both verbally and written. Fluent in Swiss German is desirable. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem-solving skills to take the initiative and develop your knowledge. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Embark on your customer care career journey with opportunities for growth and development through our LIFE Program. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts : Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: C rotational shift pattern: Week 1: Monday to Friday 09:45 to 18:00 Week 2: Monday to Thursday 09:45 to 18:00, and Saturday 08:00 to 16:15 Location: Lifeplus House, St Neots This role involves a mixture of home and office working, however we do ask that candidates are able to commute to our St Neots Office. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Type: Full-time Pay: £26,400.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: German (required) English (required) Swiss German (preferred) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Jul 11, 2025
Full time
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Develop positive relationships with customers via phone, email and other channels using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer queries related to account changes and business building. Engaging with both new and existing customers to ensure high levels of customer retention. Use bespoke Lifeplus IT systems to resolve and process customer orders and queries. Contacting customers where appropriate in order to resolve queries, offering a satisfactory resolution. Take prompt and appropriate action for the customers. Assist new customers with their enquiries and setting up accounts. Process and complete administration of payments. Collaborate with colleagues in Lifeplus to help us be the best we can be. Develop product and process knowledge to continue providing excellent customer service. Be a proud ambassador of Lifeplus to customers and colleagues. Candidate Profile: Fluent in German and English both verbally and written. Fluent in Swiss German is desirable. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem-solving skills to take the initiative and develop your knowledge. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Embark on your customer care career journey with opportunities for growth and development through our LIFE Program. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts : Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: C rotational shift pattern: Week 1: Monday to Friday 09:45 to 18:00 Week 2: Monday to Thursday 09:45 to 18:00, and Saturday 08:00 to 16:15 Location: Lifeplus House, St Neots This role involves a mixture of home and office working, however we do ask that candidates are able to commute to our St Neots Office. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Type: Full-time Pay: £26,400.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: German (required) English (required) Swiss German (preferred) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Who are we? Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle. Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers : 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Investors : Raised a total of $270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the "Top 50 Indian Software Companies" as per G2 Best Software Awards. Recognized as a "Leader" in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers' Choice in the 2024 Gartner Voice of the Customer for Digital Adoption Platforms has once again earned the Customers' Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Fourth Consecutive Year Won the Silver for Stevie's Employer of the Year 2023 - Computer Software category and also recognized as Great Place to Work Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions. About the Role We are looking for a stellar Senior Solutions Consultant to help drive growth at Whatfix. The ideal candidate will be an expert in the Whatfix platform from demo to Proof of Concept and will play a key role in supporting our Sales team by clearly articulating the value and benefits of our solution to prospects and customers. This role requires a strong track record of successfully evangelizing products through compelling presentations and live product demonstrations. Fluency in German is a must , as this role will involve working closely with German-speaking customers, prospects, and partners. Responsibilities Understand the multitude of enterprise software trends and technologies in the marketplace and how they create an opportunity for a DAP platform Partner with the Account Executives during (business) discovery calls and prepare/deliver presentations and product demonstrations explaining Whatfix products to prospects and customers Successfully manage and execute on-site or remote solution demonstrations with the assistance of Account Executives Responsible for representing the product to customers and at field events such as conferences, seminars, etc. Evangelize Whatfix products to prospects, customers, and partners via presentations and product demos Respond to functional and technical elements of RFIs/RFPs with the assistance of Account Executives and Technical Sales Engineers Convey feature input and customer requirements to Product Management teams Partnering with sales executives to plan, prepare, and execute strategic deals in complex sales cycles, including Discovery Calls, Value Assessment calls, and more Respond to objections during solution presentations and articulate the value and return on investment delivered Establish and maintain a deep understanding of the overall Whatfix product portfolio and the competitive landscape Understand and study Whatfix deployments across industries and develop industry best practices and use cases based on our current deployments Self-driven interest to learn more about customer's business, digital transformation trends in their industry, and presenting a thought leadership on Whatfix solving their pain points Understand the multitude of enterprise software trends and technologies in the marketplace and how they create an opportunity for a DAP platform Liaise with the Engineering, Product, Marketing, and Sales teams to provide consultative product expertise for all customer needs Effectively communicate & build confidence with customers across teams (Engineering, Product, Marketing, and Sales) Qualifications 5+ years Technical Pre-Sales / Sales Engineering / Solutions Consulting experience Ability to study existing deployments across industries like Insurance, Technology, Financial Services, Healthcare and to communicate the use cases and results to new prospects from these industries. Background in understanding existing deployments across applications like CRM (Salesforce, Microsoft), HR (Workday, Oracle, SAP), and communicating the use cases and results to new prospects looking to deploy Whatfix on these platforms Experience as Solutions Consultant at an Application Software Company catering to industries relevant to Whatfix: Insurance, Healthcare, Technology, Financial Services, Manufacturing Consultative selling experience; listening to customer needs and shaping a shared vision for a solution Ability to creatively explain and present complex concepts in an easy to understand the manner Understanding of high-performance software and Enterprise SaaS Excellent written and verbal communication skills to communicate professionally Self-motivated with strong interpersonal and problem-solving skills Ability to work well in a highly dynamic team environment focussed on providing above-industry-standard customer service Ability to travel to on-site meetings Perks / Benefits Mac shop, work with the newest technologies 25 days of PTO for the calendar year and 8-10 public & bank holidays Equity Plan Paid paternal/maternal leave Monthly cell phone & internet stipend Paid UberEats lunches daily Private medical insurance & health cash plan Pension plan Group Life Insurance plan Team and company outings Learning and Development benefits At Whatfix, we value collaboration, innovation, and human connection. We believe that working together in the office five days a week fosters open communication, strengthens our community, and drives innovation, helping us achieve our goals more effectively. This role requires onsite work at our London office, located at 1 Kingdom Street, Paddington Central, London, W2 6BD. Relocation assistance is available. We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust is the foundation; and Do it as you own it. Whatfix is an Equal Opportunity Employer and an E-Verify participant. All activities must comply with our Equal Opportunity Laws, ADA, and other regulations, as appropriate. We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status. Due to the global nature of our company and our hiring committee spanning different time zones, the interviews for this role will be recorded for those not in attendance to review.
Jul 11, 2025
Full time
Who are we? Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle. Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers : 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Investors : Raised a total of $270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the "Top 50 Indian Software Companies" as per G2 Best Software Awards. Recognized as a "Leader" in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers' Choice in the 2024 Gartner Voice of the Customer for Digital Adoption Platforms has once again earned the Customers' Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Fourth Consecutive Year Won the Silver for Stevie's Employer of the Year 2023 - Computer Software category and also recognized as Great Place to Work Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions. About the Role We are looking for a stellar Senior Solutions Consultant to help drive growth at Whatfix. The ideal candidate will be an expert in the Whatfix platform from demo to Proof of Concept and will play a key role in supporting our Sales team by clearly articulating the value and benefits of our solution to prospects and customers. This role requires a strong track record of successfully evangelizing products through compelling presentations and live product demonstrations. Fluency in German is a must , as this role will involve working closely with German-speaking customers, prospects, and partners. Responsibilities Understand the multitude of enterprise software trends and technologies in the marketplace and how they create an opportunity for a DAP platform Partner with the Account Executives during (business) discovery calls and prepare/deliver presentations and product demonstrations explaining Whatfix products to prospects and customers Successfully manage and execute on-site or remote solution demonstrations with the assistance of Account Executives Responsible for representing the product to customers and at field events such as conferences, seminars, etc. Evangelize Whatfix products to prospects, customers, and partners via presentations and product demos Respond to functional and technical elements of RFIs/RFPs with the assistance of Account Executives and Technical Sales Engineers Convey feature input and customer requirements to Product Management teams Partnering with sales executives to plan, prepare, and execute strategic deals in complex sales cycles, including Discovery Calls, Value Assessment calls, and more Respond to objections during solution presentations and articulate the value and return on investment delivered Establish and maintain a deep understanding of the overall Whatfix product portfolio and the competitive landscape Understand and study Whatfix deployments across industries and develop industry best practices and use cases based on our current deployments Self-driven interest to learn more about customer's business, digital transformation trends in their industry, and presenting a thought leadership on Whatfix solving their pain points Understand the multitude of enterprise software trends and technologies in the marketplace and how they create an opportunity for a DAP platform Liaise with the Engineering, Product, Marketing, and Sales teams to provide consultative product expertise for all customer needs Effectively communicate & build confidence with customers across teams (Engineering, Product, Marketing, and Sales) Qualifications 5+ years Technical Pre-Sales / Sales Engineering / Solutions Consulting experience Ability to study existing deployments across industries like Insurance, Technology, Financial Services, Healthcare and to communicate the use cases and results to new prospects from these industries. Background in understanding existing deployments across applications like CRM (Salesforce, Microsoft), HR (Workday, Oracle, SAP), and communicating the use cases and results to new prospects looking to deploy Whatfix on these platforms Experience as Solutions Consultant at an Application Software Company catering to industries relevant to Whatfix: Insurance, Healthcare, Technology, Financial Services, Manufacturing Consultative selling experience; listening to customer needs and shaping a shared vision for a solution Ability to creatively explain and present complex concepts in an easy to understand the manner Understanding of high-performance software and Enterprise SaaS Excellent written and verbal communication skills to communicate professionally Self-motivated with strong interpersonal and problem-solving skills Ability to work well in a highly dynamic team environment focussed on providing above-industry-standard customer service Ability to travel to on-site meetings Perks / Benefits Mac shop, work with the newest technologies 25 days of PTO for the calendar year and 8-10 public & bank holidays Equity Plan Paid paternal/maternal leave Monthly cell phone & internet stipend Paid UberEats lunches daily Private medical insurance & health cash plan Pension plan Group Life Insurance plan Team and company outings Learning and Development benefits At Whatfix, we value collaboration, innovation, and human connection. We believe that working together in the office five days a week fosters open communication, strengthens our community, and drives innovation, helping us achieve our goals more effectively. This role requires onsite work at our London office, located at 1 Kingdom Street, Paddington Central, London, W2 6BD. Relocation assistance is available. We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust is the foundation; and Do it as you own it. Whatfix is an Equal Opportunity Employer and an E-Verify participant. All activities must comply with our Equal Opportunity Laws, ADA, and other regulations, as appropriate. We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status. Due to the global nature of our company and our hiring committee spanning different time zones, the interviews for this role will be recorded for those not in attendance to review.
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Passionate about delivering excellent customer service. Must be fluent in both oral and written English and German. Excellent IT skills. Knowledge of sales process and ordering systems is desirable but not essential. Excellent communication skills with both internal & external customers. Able to build good relationships at all levels with a positive and flexible approach. Able to solve problems, have initiative, and open to continuous improvement and learning. Must be positive, resilient, and adaptable to change. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return. What we offer you: LIFE Program - providing you the opportunity to develop and take the first steps in progressing your customer care career Contributory pension scheme of up to 6% Opportunity to buy & sell holiday Gym membership discounts Contributory hospital and health cash plan Cycle2Work scheme Eye care vouchers Generous employee discount on Lifeplus nutritional supplements and wellbeing products. Life assurance Discounts at leading brands and retailer Various shift patterns to chose from: Shift: We have two different shift patterns for you to chose from: Shift pattern A: 5 -week rotational shift: Salary: £26,500 Week 1: Monday to Friday. 07:00 - 15:15 UK Time Week 2: Monday, Tuesday, Wednesday, Thursday and Saturday. 07:30 - 15:45 UK Time Week 3: Monday to Friday. 11:00 - 19:15 UK Tim Week 4: Monday, Tuesday, Wednesday, Thursday and Saturday. 08:00 - 16:15 UK Time Week 5: Monday to Friday. 11:45 - 20:00 UK Time Shift pattern B: 5 -week rotational shift (Late Saturday): Salary: £26,575 Week 1: Monday to Friday. 07:00 - 15:15. Week 2: Monday, Tuesday, Wednesday, Thursday 07:30 - 15:45 and Saturday 11:45 - 20:00. Week 3: Monday to Friday. 11:00 - 19:15. Week 4: Monday, Tuesday, Wednesday, Thursday and and Saturday 09:45- 18:00. Week 5: Monday to Friday. 11:45 - 20:00. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Indeed3 Job Types: Full-time, Permanent Pay: £26,500.00-£26,575.00 per year Benefits: Company pension Cycle to work scheme Employee discount Free parking On-site parking Referral programme Ability to commute/relocate: St. Neots: reliably commute or plan to relocate before starting work (required) Application question(s): Please advise if you are interested in shift pattern A, salary £26,500 OR shift pattern B, salary £26,575. Language: German (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots
Jul 11, 2025
Full time
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Passionate about delivering excellent customer service. Must be fluent in both oral and written English and German. Excellent IT skills. Knowledge of sales process and ordering systems is desirable but not essential. Excellent communication skills with both internal & external customers. Able to build good relationships at all levels with a positive and flexible approach. Able to solve problems, have initiative, and open to continuous improvement and learning. Must be positive, resilient, and adaptable to change. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return. What we offer you: LIFE Program - providing you the opportunity to develop and take the first steps in progressing your customer care career Contributory pension scheme of up to 6% Opportunity to buy & sell holiday Gym membership discounts Contributory hospital and health cash plan Cycle2Work scheme Eye care vouchers Generous employee discount on Lifeplus nutritional supplements and wellbeing products. Life assurance Discounts at leading brands and retailer Various shift patterns to chose from: Shift: We have two different shift patterns for you to chose from: Shift pattern A: 5 -week rotational shift: Salary: £26,500 Week 1: Monday to Friday. 07:00 - 15:15 UK Time Week 2: Monday, Tuesday, Wednesday, Thursday and Saturday. 07:30 - 15:45 UK Time Week 3: Monday to Friday. 11:00 - 19:15 UK Tim Week 4: Monday, Tuesday, Wednesday, Thursday and Saturday. 08:00 - 16:15 UK Time Week 5: Monday to Friday. 11:45 - 20:00 UK Time Shift pattern B: 5 -week rotational shift (Late Saturday): Salary: £26,575 Week 1: Monday to Friday. 07:00 - 15:15. Week 2: Monday, Tuesday, Wednesday, Thursday 07:30 - 15:45 and Saturday 11:45 - 20:00. Week 3: Monday to Friday. 11:00 - 19:15. Week 4: Monday, Tuesday, Wednesday, Thursday and and Saturday 09:45- 18:00. Week 5: Monday to Friday. 11:45 - 20:00. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Indeed3 Job Types: Full-time, Permanent Pay: £26,500.00-£26,575.00 per year Benefits: Company pension Cycle to work scheme Employee discount Free parking On-site parking Referral programme Ability to commute/relocate: St. Neots: reliably commute or plan to relocate before starting work (required) Application question(s): Please advise if you are interested in shift pattern A, salary £26,500 OR shift pattern B, salary £26,575. Language: German (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Passionate about delivering excellent customer service. Must be fluent in both oral and written English and German. Excellent IT skills. Knowledge of sales process and ordering systems is desirable but not essential. Excellent communication skills with both internal & external customers. Able to build good relationships at all levels with a positive and flexible approach. Able to solve problems, have initiative, and open to continuous improvement and learning. Must be positive, resilient, and adaptable to change. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return. What we offer you: LIFE Program - providing you the opportunity to develop and take the first steps in progressing your customer care career Contributory pension scheme of up to 6% Opportunity to buy & sell holiday Gym membership discounts Contributory hospital and health cash plan Cycle2Work scheme Eye care vouchers Generous employee discount on Lifeplus nutritional supplements and wellbeing products. Life assurance Discounts at leading brands and retailer Various shift patterns to chose from: Shift: We have two different shift patterns for you to chose from: Shift pattern A: 5 -week rotational shift: Salary: £26,500 Week 1: Monday to Friday. 07:00 - 15:15 UK Time Week 2: Monday, Tuesday, Wednesday, Thursday and Saturday. 07:30 - 15:45 UK Time Week 3: Monday to Friday. 11:00 - 19:15 UK Tim Week 4: Monday, Tuesday, Wednesday, Thursday and Saturday. 08:00 - 16:15 UK Time Week 5: Monday to Friday. 11:45 - 20:00 UK Time Shift pattern B: 5 -week rotational shift (Late Saturday): Salary: £26,575 Week 1: Monday to Friday. 07:00 - 15:15. Week 2: Monday, Tuesday, Wednesday, Thursday 07:30 - 15:45 and Saturday 11:45 - 20:00. Week 3: Monday to Friday. 11:00 - 19:15. Week 4: Monday, Tuesday, Wednesday, Thursday and and Saturday 09:45- 18:00. Week 5: Monday to Friday. 11:45 - 20:00. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Indeed3 Job Types: Full-time, Permanent Pay: £26,500.00-£26,575.00 per year Benefits: Company pension Cycle to work scheme Employee discount Free parking On-site parking Referral programme Ability to commute/relocate: St. Neots: reliably commute or plan to relocate before starting work (required) Application question(s): Please advise if you are interested in shift pattern A, salary £26,500 OR shift pattern B, salary £26,575. Language: German (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots
Jul 10, 2025
Full time
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Passionate about delivering excellent customer service. Must be fluent in both oral and written English and German. Excellent IT skills. Knowledge of sales process and ordering systems is desirable but not essential. Excellent communication skills with both internal & external customers. Able to build good relationships at all levels with a positive and flexible approach. Able to solve problems, have initiative, and open to continuous improvement and learning. Must be positive, resilient, and adaptable to change. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return. What we offer you: LIFE Program - providing you the opportunity to develop and take the first steps in progressing your customer care career Contributory pension scheme of up to 6% Opportunity to buy & sell holiday Gym membership discounts Contributory hospital and health cash plan Cycle2Work scheme Eye care vouchers Generous employee discount on Lifeplus nutritional supplements and wellbeing products. Life assurance Discounts at leading brands and retailer Various shift patterns to chose from: Shift: We have two different shift patterns for you to chose from: Shift pattern A: 5 -week rotational shift: Salary: £26,500 Week 1: Monday to Friday. 07:00 - 15:15 UK Time Week 2: Monday, Tuesday, Wednesday, Thursday and Saturday. 07:30 - 15:45 UK Time Week 3: Monday to Friday. 11:00 - 19:15 UK Tim Week 4: Monday, Tuesday, Wednesday, Thursday and Saturday. 08:00 - 16:15 UK Time Week 5: Monday to Friday. 11:45 - 20:00 UK Time Shift pattern B: 5 -week rotational shift (Late Saturday): Salary: £26,575 Week 1: Monday to Friday. 07:00 - 15:15. Week 2: Monday, Tuesday, Wednesday, Thursday 07:30 - 15:45 and Saturday 11:45 - 20:00. Week 3: Monday to Friday. 11:00 - 19:15. Week 4: Monday, Tuesday, Wednesday, Thursday and and Saturday 09:45- 18:00. Week 5: Monday to Friday. 11:45 - 20:00. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Indeed3 Job Types: Full-time, Permanent Pay: £26,500.00-£26,575.00 per year Benefits: Company pension Cycle to work scheme Employee discount Free parking On-site parking Referral programme Ability to commute/relocate: St. Neots: reliably commute or plan to relocate before starting work (required) Application question(s): Please advise if you are interested in shift pattern A, salary £26,500 OR shift pattern B, salary £26,575. Language: German (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Passionate about delivering excellent customer service. Must be fluent in both oral and written English and German. Excellent IT skills. Knowledge of sales process and ordering systems is desirable but not essential. Excellent communication skills with both internal & external customers. Able to build good relationships at all levels with a positive and flexible approach. Able to solve problems, have initiative, and open to continuous improvement and learning. Must be positive, resilient, and adaptable to change. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return. What we offer you: LIFE Program - providing you the opportunity to develop and take the first steps in progressing your customer care career Contributory pension scheme of up to 6% Opportunity to buy & sell holiday Gym membership discounts Contributory hospital and health cash plan Cycle2Work scheme Eye care vouchers Generous employee discount on Lifeplus nutritional supplements and wellbeing products. Life assurance Discounts at leading brands and retailer Various shift patterns to chose from: Shift: We have two different shift patterns for you to chose from: Shift pattern A: 5 -week rotational shift: Salary: £26,500 Week 1: Monday to Friday. 07:00 - 15:15 UK Time Week 2: Monday, Tuesday, Wednesday, Thursday and Saturday. 07:30 - 15:45 UK Time Week 3: Monday to Friday. 11:00 - 19:15 UK Tim Week 4: Monday, Tuesday, Wednesday, Thursday and Saturday. 08:00 - 16:15 UK Time Week 5: Monday to Friday. 11:45 - 20:00 UK Time Shift pattern B: 5 -week rotational shift (Late Saturday): Salary: £26,575 Week 1: Monday to Friday. 07:00 - 15:15. Week 2: Monday, Tuesday, Wednesday, Thursday 07:30 - 15:45 and Saturday 11:45 - 20:00. Week 3: Monday to Friday. 11:00 - 19:15. Week 4: Monday, Tuesday, Wednesday, Thursday and and Saturday 09:45- 18:00. Week 5: Monday to Friday. 11:45 - 20:00. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Indeed3 Job Types: Full-time, Permanent Pay: £26,500.00-£26,575.00 per year Benefits: Company pension Cycle to work scheme Employee discount Free parking On-site parking Referral programme Ability to commute/relocate: St. Neots: reliably commute or plan to relocate before starting work (required) Application question(s): Please advise if you are interested in shift pattern A, salary £26,500 OR shift pattern B, salary £26,575. Language: German (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots
Jul 09, 2025
Full time
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Passionate about delivering excellent customer service. Must be fluent in both oral and written English and German. Excellent IT skills. Knowledge of sales process and ordering systems is desirable but not essential. Excellent communication skills with both internal & external customers. Able to build good relationships at all levels with a positive and flexible approach. Able to solve problems, have initiative, and open to continuous improvement and learning. Must be positive, resilient, and adaptable to change. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return. What we offer you: LIFE Program - providing you the opportunity to develop and take the first steps in progressing your customer care career Contributory pension scheme of up to 6% Opportunity to buy & sell holiday Gym membership discounts Contributory hospital and health cash plan Cycle2Work scheme Eye care vouchers Generous employee discount on Lifeplus nutritional supplements and wellbeing products. Life assurance Discounts at leading brands and retailer Various shift patterns to chose from: Shift: We have two different shift patterns for you to chose from: Shift pattern A: 5 -week rotational shift: Salary: £26,500 Week 1: Monday to Friday. 07:00 - 15:15 UK Time Week 2: Monday, Tuesday, Wednesday, Thursday and Saturday. 07:30 - 15:45 UK Time Week 3: Monday to Friday. 11:00 - 19:15 UK Tim Week 4: Monday, Tuesday, Wednesday, Thursday and Saturday. 08:00 - 16:15 UK Time Week 5: Monday to Friday. 11:45 - 20:00 UK Time Shift pattern B: 5 -week rotational shift (Late Saturday): Salary: £26,575 Week 1: Monday to Friday. 07:00 - 15:15. Week 2: Monday, Tuesday, Wednesday, Thursday 07:30 - 15:45 and Saturday 11:45 - 20:00. Week 3: Monday to Friday. 11:00 - 19:15. Week 4: Monday, Tuesday, Wednesday, Thursday and and Saturday 09:45- 18:00. Week 5: Monday to Friday. 11:45 - 20:00. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Indeed3 Job Types: Full-time, Permanent Pay: £26,500.00-£26,575.00 per year Benefits: Company pension Cycle to work scheme Employee discount Free parking On-site parking Referral programme Ability to commute/relocate: St. Neots: reliably commute or plan to relocate before starting work (required) Application question(s): Please advise if you are interested in shift pattern A, salary £26,500 OR shift pattern B, salary £26,575. Language: German (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots
Business Development Manager, Cloud Economics EMEA Would you like to be part of a cross-functional team focused on assessing the comparative costs of migrating and running applications on AWS? Are you good at defining and quantifying business value, benefits and migration costs of improved processes and tooling? Do you have the business background, analytical skills and communication skills needed to help further accelerate cloud adoption? As a Cloud Economics Business Development Manager, you will help AWS customers shape their strategies and IT financial models, and quantify both the cost and value benefits of running applications in the cloud. To do this, you will collaborate with AWS sales teams to engage prospective customers to share best practices finance strategies and build board-ready migration business cases. You will identify economic barriers in the adoption of AWS and develop strategies to overcome these barriers. You will communicate the economic value proposition for AWS to a broad audience of Finance, Business and IT leaders by engaging directly with C-level executives, IT professionals and influencers at all levels. Your responsibilities will include driving ROI/economic related business development activities within AWS, together with the sales teams on strategic customer engagements. You will serve as an expert resource on the financial modelling of IT applications and infrastructures and quantification of value benefits. In appropriate cases you will bring in other AWS resources as necessary to help our customers properly evaluate their IT options from an economic perspective. The ideal candidate will have financial acumen to drive an engagement and interact with AWS customers. The candidate will have the technical knowledge and business experience to communicate the economic benefits of computing to IT architects, engineering teams and C-Level executives. The ideal candidate will have a demonstrated ability to think strategically and long-term about the needs of EMEA customers. The ideal candidate will also be familiar with complex legacy IT environments, with data centre economics including data centre migration and refresh cycles, with common enterprise virtualization environments, and be capable of creating detailed cost models for these environments. The ideal candidate will have demonstrated abilities to influence decision makers in a consultative selling approach (preferably through previous consulting, sales or similar customer experience) to progress decision making through their personal involvement with developing and presenting a compelling business case. Key job responsibilities - Serve as a key member of the Business Development team in helping to drive AWS Sales engagements with our customers regarding the economics of their IT infrastructure. - Prepare and present business reviews to the senior management team regarding progress and roadblocks on cost and business value related issues - Work with AWS Sales, BD and Marketing teams to drive proactive of ROI/economic conversations with our customers. - Serve as a central resource for the Sales team to help our customers create appropriately detailed financial models for their current and future IT landscape. - Create a repository of Economic cases studies and conversations to share learnings with all parts of AWS. - Serve as a key source of market insights into how our customers view the economic benefit of using AWS relative to deploying applications on-premise or in traditional data centres. - Work with internal stakeholders to communicate market realities regarding the economics of running IT applications and infrastructures in the when compared to a traditional data centre environment. About the team Cloud Economics Engagements The AWS Cloud Economics team helps customers identify and quantify value creation opportunities at each stage of their journey to the cloud. We engage directly and collaboratively with customers, partners and internal AWS teams to deliver cloud value advisory expertise, business value case development, and Cloud Financial Management best practices and methodologies. The Cloud Economics team can help answer the customer question: "What value can I expect to achieve by using AWS?" Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 85,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Experience developing strategies that influence leadership decisions at the organizational level - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Experience influencing internal and external stakeholders - Experience developing financial models and comparative analysis - German and English business proficiency PREFERRED QUALIFICATIONS - Experience interpreting data and making business recommendations - Experience with technology transformation initiatives - Presentation skills with a high degree of comfort speaking with internal and external stakeholders Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 09, 2025
Full time
Business Development Manager, Cloud Economics EMEA Would you like to be part of a cross-functional team focused on assessing the comparative costs of migrating and running applications on AWS? Are you good at defining and quantifying business value, benefits and migration costs of improved processes and tooling? Do you have the business background, analytical skills and communication skills needed to help further accelerate cloud adoption? As a Cloud Economics Business Development Manager, you will help AWS customers shape their strategies and IT financial models, and quantify both the cost and value benefits of running applications in the cloud. To do this, you will collaborate with AWS sales teams to engage prospective customers to share best practices finance strategies and build board-ready migration business cases. You will identify economic barriers in the adoption of AWS and develop strategies to overcome these barriers. You will communicate the economic value proposition for AWS to a broad audience of Finance, Business and IT leaders by engaging directly with C-level executives, IT professionals and influencers at all levels. Your responsibilities will include driving ROI/economic related business development activities within AWS, together with the sales teams on strategic customer engagements. You will serve as an expert resource on the financial modelling of IT applications and infrastructures and quantification of value benefits. In appropriate cases you will bring in other AWS resources as necessary to help our customers properly evaluate their IT options from an economic perspective. The ideal candidate will have financial acumen to drive an engagement and interact with AWS customers. The candidate will have the technical knowledge and business experience to communicate the economic benefits of computing to IT architects, engineering teams and C-Level executives. The ideal candidate will have a demonstrated ability to think strategically and long-term about the needs of EMEA customers. The ideal candidate will also be familiar with complex legacy IT environments, with data centre economics including data centre migration and refresh cycles, with common enterprise virtualization environments, and be capable of creating detailed cost models for these environments. The ideal candidate will have demonstrated abilities to influence decision makers in a consultative selling approach (preferably through previous consulting, sales or similar customer experience) to progress decision making through their personal involvement with developing and presenting a compelling business case. Key job responsibilities - Serve as a key member of the Business Development team in helping to drive AWS Sales engagements with our customers regarding the economics of their IT infrastructure. - Prepare and present business reviews to the senior management team regarding progress and roadblocks on cost and business value related issues - Work with AWS Sales, BD and Marketing teams to drive proactive of ROI/economic conversations with our customers. - Serve as a central resource for the Sales team to help our customers create appropriately detailed financial models for their current and future IT landscape. - Create a repository of Economic cases studies and conversations to share learnings with all parts of AWS. - Serve as a key source of market insights into how our customers view the economic benefit of using AWS relative to deploying applications on-premise or in traditional data centres. - Work with internal stakeholders to communicate market realities regarding the economics of running IT applications and infrastructures in the when compared to a traditional data centre environment. About the team Cloud Economics Engagements The AWS Cloud Economics team helps customers identify and quantify value creation opportunities at each stage of their journey to the cloud. We engage directly and collaboratively with customers, partners and internal AWS teams to deliver cloud value advisory expertise, business value case development, and Cloud Financial Management best practices and methodologies. The Cloud Economics team can help answer the customer question: "What value can I expect to achieve by using AWS?" Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 85,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Experience developing strategies that influence leadership decisions at the organizational level - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Experience influencing internal and external stakeholders - Experience developing financial models and comparative analysis - German and English business proficiency PREFERRED QUALIFICATIONS - Experience interpreting data and making business recommendations - Experience with technology transformation initiatives - Presentation skills with a high degree of comfort speaking with internal and external stakeholders Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Please submit your application in English. This role is part of our eBay Inhouse team, where you will be employed by DEPT and embedded into eBay's CRM team. JOB PURPOSE As an eBay Account Director you will manage the strategy, creative development, delivery and optimisation of CRM campaigns to engage customers to buy and sell on eBay. You will be responsible for how eBay presents themselves to their customers every day and at key retail moments via CRM channels. You will lead and inspire a team of Campaign Managers who will be responsible for the execution of your strategic campaign direction. The right candidate will be experienced in developing and overseeing the end to end creative process from strategy to execution, and be proactive in recommending how we engage our customers and leverage testing and technology to improve campaign performance and deliver on best practice digital. KEY RESPONSIBILITIES Translating business propositions into inspiring and engaging marketing campaign plans and executing these across owned channels (onsite, mweb, app and email). Evolution of creative campaign development based on consumer insight, ensuring alignment with brand guidelines. Developing channel plans and optimising campaigns across digital channels. Management of internal stakeholder relationships to meet briefing deadlines and ensure campaigns are delivered on time and of the highest quality. Improvement of campaign personalisation and targeting to maximise relevancy and performance across different customer segments. Working with the planning and propositions team to identify consumer patterns and trends to ensure all customer audience segments receive relevant content. Presentation of campaigns to senior stakeholders to engage, influence and inspire. Management of cross-functional relationships and proactively coaching other members of the team to deliver best in-class marketing campaigns. Management of new tech development onboarding - staying ahead of the curve on the product roadmap. Own and optimise all digital marketing activity, across channels to deliver the best possible outcomes. Analysis of real-time channel performance and in-depth post-campaign analysis. Provide actionable insights and learnings for ongoing campaign optimisation. Operate as a creative adviser and technical expert to the marketing leadership team. Act as brand guardian for all owned channel activity. Always look for ways to improve the performance of each channel and of the campaign overall. WHAT WE ARE LOOKING FOR Extensive experience gained in a marketing role. We're looking for someone who thrives on identifying and implementing innovative marketing tactics to deliver commercial results. An in-depth knowledge of B2C marketing and campaign delivery, blending technical expertise and knowledge of customer engagement tactics, is essential. Proven experience in translating marketing propositions to best in class marketing campaigns. Proven experience in defining the owned channel execution strategy, planning and subsequent execution of large-scale multi-channel retail campaigns e.g. Christmas, Black Friday. Experience in owning the go to market plan for large scale campaigns requiring collaboration and alignment across multiple business functions and regions. Experience in campaign optimisation and in-depth post-campaign analysis to drive the best possible outcomes and ensure clear and actionable learnings. Customer centricity - ability to provide customer-driven thinking while being operationally focused to drive execution. Independent and creative problem solver who is passionate about enhancing the user experience. Expert in digital marketing with proven track record of delivering impactful, integrated multi-channel campaigns. Technical understanding of digital marketing platforms, email marketing, dynamic content, segmentation, integration and activation. Fluency in both German and English is required. WE OFFER A flexible, hybrid working policy. A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DIVERSITY, EQUITY & INCLUSION At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .
Feb 12, 2025
Full time
Please submit your application in English. This role is part of our eBay Inhouse team, where you will be employed by DEPT and embedded into eBay's CRM team. JOB PURPOSE As an eBay Account Director you will manage the strategy, creative development, delivery and optimisation of CRM campaigns to engage customers to buy and sell on eBay. You will be responsible for how eBay presents themselves to their customers every day and at key retail moments via CRM channels. You will lead and inspire a team of Campaign Managers who will be responsible for the execution of your strategic campaign direction. The right candidate will be experienced in developing and overseeing the end to end creative process from strategy to execution, and be proactive in recommending how we engage our customers and leverage testing and technology to improve campaign performance and deliver on best practice digital. KEY RESPONSIBILITIES Translating business propositions into inspiring and engaging marketing campaign plans and executing these across owned channels (onsite, mweb, app and email). Evolution of creative campaign development based on consumer insight, ensuring alignment with brand guidelines. Developing channel plans and optimising campaigns across digital channels. Management of internal stakeholder relationships to meet briefing deadlines and ensure campaigns are delivered on time and of the highest quality. Improvement of campaign personalisation and targeting to maximise relevancy and performance across different customer segments. Working with the planning and propositions team to identify consumer patterns and trends to ensure all customer audience segments receive relevant content. Presentation of campaigns to senior stakeholders to engage, influence and inspire. Management of cross-functional relationships and proactively coaching other members of the team to deliver best in-class marketing campaigns. Management of new tech development onboarding - staying ahead of the curve on the product roadmap. Own and optimise all digital marketing activity, across channels to deliver the best possible outcomes. Analysis of real-time channel performance and in-depth post-campaign analysis. Provide actionable insights and learnings for ongoing campaign optimisation. Operate as a creative adviser and technical expert to the marketing leadership team. Act as brand guardian for all owned channel activity. Always look for ways to improve the performance of each channel and of the campaign overall. WHAT WE ARE LOOKING FOR Extensive experience gained in a marketing role. We're looking for someone who thrives on identifying and implementing innovative marketing tactics to deliver commercial results. An in-depth knowledge of B2C marketing and campaign delivery, blending technical expertise and knowledge of customer engagement tactics, is essential. Proven experience in translating marketing propositions to best in class marketing campaigns. Proven experience in defining the owned channel execution strategy, planning and subsequent execution of large-scale multi-channel retail campaigns e.g. Christmas, Black Friday. Experience in owning the go to market plan for large scale campaigns requiring collaboration and alignment across multiple business functions and regions. Experience in campaign optimisation and in-depth post-campaign analysis to drive the best possible outcomes and ensure clear and actionable learnings. Customer centricity - ability to provide customer-driven thinking while being operationally focused to drive execution. Independent and creative problem solver who is passionate about enhancing the user experience. Expert in digital marketing with proven track record of delivering impactful, integrated multi-channel campaigns. Technical understanding of digital marketing platforms, email marketing, dynamic content, segmentation, integration and activation. Fluency in both German and English is required. WE OFFER A flexible, hybrid working policy. A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DIVERSITY, EQUITY & INCLUSION At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .
About us At Munich Re Specialty - Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this. At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals. Legal Counsel Hybrid working - Commutable distance to London, Manchester or Birmingham local office. As part of the legal function you will support the business in managing all legal issues within all legal entities of the Munich Re Specialty Group to include strategic projects, distribution contracts, underwriting, wordings, reinsurance, service contracts, regulatory and compliance support. Responsibilities You will advise the Lloyd's managing agent Munich Re Syndicate Limited, on business written by Lloyd's Syndicate 457 as well as by Syndicate 5306 on behalf of Lloyd's Europe. Provide advice on (re)insurance law issues across MR Primary Specialty GSI4 Group globally including wordings, delegation and distribution contracts. Negotiate and draft commercial contracts including intra-group and third party service agreements. Support and advise the business on non-claims litigation, ECO claims, investigations and other contentious matters. Work with and support Compliance on regulatory matters and complex sanctions underwriting and claims issues. Provide legal support to Munich Re Specialty Global Markets' UK and international distribution channels including in relation to Lloyd's Europe. Work with the Corporate Underwriting Department in Head Office in Germany to ensure all relevant group guidelines understood and implemented across MRSG. Provide advice to and liaise with Wordings Experts to maintain wordings and processes in accordance with group wide policies. Develop and draft template contracts and other processes aimed at achieving consistency and streamlining provision of legal advice. Undertake targeted legal research whilst being able to deliver commercially on-point advice. Stay informed of legal and regulatory developments, perform horizon scanning to promote knowledge sharing across the team and training to the wider business. Support the Legal team in identifying any significant legal exposures, provide legal updates to the business and where appropriate manage external counsel instructions. Participate in London Market initiatives where required. Help drive forward good Conduct for the business to deliver the best outcomes for customers/policyholders. Understand all appropriate lines of escalation and the responsibilities of the Product Conduct Risk Strategy Group (PCRSG), Underwriting & Claims Sub Committee (UCSC), ExCo and Board for Conduct Risk. Knowledge and Skills Qualified Lawyer in England and Wales with mid PQE with litigation/coverage background. Background and specialisation in insurance law. Good understanding and experience working with the insurance industry, ideally Lloyd's Market. Comprehensive understanding of legislative, regulatory and competitive environment including consumer products. Good motivational and effective time management skills. Strong drafting, written and verbal communication, attention to detail and negotiation skills. Education and Professional Qualifications University Law Degree or equivalent. If you are excited about this role but your experience does not align perfectly with everything outlined, or you don't meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for! Diversity, Equity & Inclusion At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact. Learning and innovating today, striving for sustainable societies and business tomorrow. At Munich Re Specialty - Global Markets our approach to ESG is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment. Our ESG strategy aims to deliver holistic impacts across environmental, social and governance topics including supporting a number of local initiatives within our community and offering volunteering opportunities for colleagues. Benefits 25 days Annual Leave + bank holidays. 10% Non-contributory Pension. Eligibility for an Annual Bonus. Private Medical + Dental Insurance. Critical illness insurance + Life Assurance + Permanent Health Insurance. Wellbeing and Development Scheme + EAP + Health Assessments (subject to scheme eligibility). Electric Vehicle Salary Sacrifice Scheme. Study & continuing Professional Development Support.
Feb 06, 2025
Full time
About us At Munich Re Specialty - Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this. At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals. Legal Counsel Hybrid working - Commutable distance to London, Manchester or Birmingham local office. As part of the legal function you will support the business in managing all legal issues within all legal entities of the Munich Re Specialty Group to include strategic projects, distribution contracts, underwriting, wordings, reinsurance, service contracts, regulatory and compliance support. Responsibilities You will advise the Lloyd's managing agent Munich Re Syndicate Limited, on business written by Lloyd's Syndicate 457 as well as by Syndicate 5306 on behalf of Lloyd's Europe. Provide advice on (re)insurance law issues across MR Primary Specialty GSI4 Group globally including wordings, delegation and distribution contracts. Negotiate and draft commercial contracts including intra-group and third party service agreements. Support and advise the business on non-claims litigation, ECO claims, investigations and other contentious matters. Work with and support Compliance on regulatory matters and complex sanctions underwriting and claims issues. Provide legal support to Munich Re Specialty Global Markets' UK and international distribution channels including in relation to Lloyd's Europe. Work with the Corporate Underwriting Department in Head Office in Germany to ensure all relevant group guidelines understood and implemented across MRSG. Provide advice to and liaise with Wordings Experts to maintain wordings and processes in accordance with group wide policies. Develop and draft template contracts and other processes aimed at achieving consistency and streamlining provision of legal advice. Undertake targeted legal research whilst being able to deliver commercially on-point advice. Stay informed of legal and regulatory developments, perform horizon scanning to promote knowledge sharing across the team and training to the wider business. Support the Legal team in identifying any significant legal exposures, provide legal updates to the business and where appropriate manage external counsel instructions. Participate in London Market initiatives where required. Help drive forward good Conduct for the business to deliver the best outcomes for customers/policyholders. Understand all appropriate lines of escalation and the responsibilities of the Product Conduct Risk Strategy Group (PCRSG), Underwriting & Claims Sub Committee (UCSC), ExCo and Board for Conduct Risk. Knowledge and Skills Qualified Lawyer in England and Wales with mid PQE with litigation/coverage background. Background and specialisation in insurance law. Good understanding and experience working with the insurance industry, ideally Lloyd's Market. Comprehensive understanding of legislative, regulatory and competitive environment including consumer products. Good motivational and effective time management skills. Strong drafting, written and verbal communication, attention to detail and negotiation skills. Education and Professional Qualifications University Law Degree or equivalent. If you are excited about this role but your experience does not align perfectly with everything outlined, or you don't meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for! Diversity, Equity & Inclusion At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact. Learning and innovating today, striving for sustainable societies and business tomorrow. At Munich Re Specialty - Global Markets our approach to ESG is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment. Our ESG strategy aims to deliver holistic impacts across environmental, social and governance topics including supporting a number of local initiatives within our community and offering volunteering opportunities for colleagues. Benefits 25 days Annual Leave + bank holidays. 10% Non-contributory Pension. Eligibility for an Annual Bonus. Private Medical + Dental Insurance. Critical illness insurance + Life Assurance + Permanent Health Insurance. Wellbeing and Development Scheme + EAP + Health Assessments (subject to scheme eligibility). Electric Vehicle Salary Sacrifice Scheme. Study & continuing Professional Development Support.
