Customer Care/Service Manager - Residential - Central London Customer Care/Service Manager - Residential - Central London Home " Residential " Customer Care/Service Manager - Residential - Central London Salary: up to £42,000 plus package Location: London Region: London My client who is a top private developer located in Central London are a cash rich company specialising in private residential developments within London. A company with a great reputation in the industry and a world class team, they have plenty of support to grow and expand their team further with the backing of their clients and shareholders. The company currently has a number of high profile projects within London and have more in the pipeline. The have a strong backing financially and are growing in size and reputation due to their recent successes within the industry. They are looking to expand their Customer Care Team with the addition of an experienced Customer Care Manager/Senior Coordinator with experience in high end new home residential developments in London. Specification The role will be site based managing a small team and will be the point of contact for client care. You will be responsible in dealing with clients from the initial purchase stage through to completion and handover stage. You will also liaise with clients for a certain period of time after the handover stage to ensure a smooth transition and dealing with any queries they may have. You will also have a small team reporting into you and you will ensure that a high quality of customer service is maintained consistently. Assisting the production team to ensure properties are fully inspected and dealing with the snagging process to ensure there are no problem or defects with each individual property. Essential Skills Experienced Customer Care Manager/Coordinator within the high end residential industry with a private/residential developer within London. Leadership and excellent communication skills. Able to provide an exceptional first class customer service. Experience managing the customer care team. Experience dealing with clients face to face from initial purchase stage to handovers. If you are interested in this position and would like to know more, please apply with an updated CV. Apply For This Job Title Name Address Postcode Your Email Attach CV 3 Park Court, Pyrford Road West Byfleet, Surrey KT14 6SD
Jul 16, 2025
Full time
Customer Care/Service Manager - Residential - Central London Customer Care/Service Manager - Residential - Central London Home " Residential " Customer Care/Service Manager - Residential - Central London Salary: up to £42,000 plus package Location: London Region: London My client who is a top private developer located in Central London are a cash rich company specialising in private residential developments within London. A company with a great reputation in the industry and a world class team, they have plenty of support to grow and expand their team further with the backing of their clients and shareholders. The company currently has a number of high profile projects within London and have more in the pipeline. The have a strong backing financially and are growing in size and reputation due to their recent successes within the industry. They are looking to expand their Customer Care Team with the addition of an experienced Customer Care Manager/Senior Coordinator with experience in high end new home residential developments in London. Specification The role will be site based managing a small team and will be the point of contact for client care. You will be responsible in dealing with clients from the initial purchase stage through to completion and handover stage. You will also liaise with clients for a certain period of time after the handover stage to ensure a smooth transition and dealing with any queries they may have. You will also have a small team reporting into you and you will ensure that a high quality of customer service is maintained consistently. Assisting the production team to ensure properties are fully inspected and dealing with the snagging process to ensure there are no problem or defects with each individual property. Essential Skills Experienced Customer Care Manager/Coordinator within the high end residential industry with a private/residential developer within London. Leadership and excellent communication skills. Able to provide an exceptional first class customer service. Experience managing the customer care team. Experience dealing with clients face to face from initial purchase stage to handovers. If you are interested in this position and would like to know more, please apply with an updated CV. Apply For This Job Title Name Address Postcode Your Email Attach CV 3 Park Court, Pyrford Road West Byfleet, Surrey KT14 6SD
Customer Care Manager - Residential Developer - Central London Customer Care Manager - Residential Developer - Central London Home " Residential " Customer Care Manager - Residential Developer - Central London Salary: up to £55,000 Location: Central London Region: London My client who is a top private developer located in Central London are a cash rich company specialising in private residential developments within London. A company with a great reputation in the industry and a world class team, they have plenty of support to grow and expand their team further with the backing of their clients and shareholders. The company currently has a number of high profile projects within London and have more in the pipeline. The have a strong backing financially and are growing in size and reputation due to their recent successes within the industry. They are looking to expand their Customer Care Team with the addition of an experienced Customer Care Manager/Senior Coordinator with experience in high end new home residential developments in London. Specification The role will be site based managing a small team and will be the point of contact for client care. You will be responsible in dealing with clients from the initial purchase stage through to completion and handover stage. You will also liaise with clients for a certain period of time after the handover stage to ensure a smooth transition and dealing with any queries they may have. You will also have a small team reporting into you and you will ensure that a high quality of customer service is maintained consistently. Assisting the production team to ensure properties are fully inspected and dealing with the snagging process to ensure there are no problem or defects with each individual property. Essential Skills Experienced Customer Care Manager/Coordinator within the high end residential industry with a private/residential developer within London. Leadership and excellent communication skills. Able to provide an exceptional first class customer service. Experience managing the customer care team. Experience dealing with clients face to face from initial purchase stage to handovers. If you are interested in this position and would like to know more, please apply with an updated CV. Apply For This Job Title Name Address Postcode Your Email Attach CV 3 Park Court, Pyrford Road West Byfleet, Surrey KT14 6SD
Jul 16, 2025
Full time
Customer Care Manager - Residential Developer - Central London Customer Care Manager - Residential Developer - Central London Home " Residential " Customer Care Manager - Residential Developer - Central London Salary: up to £55,000 Location: Central London Region: London My client who is a top private developer located in Central London are a cash rich company specialising in private residential developments within London. A company with a great reputation in the industry and a world class team, they have plenty of support to grow and expand their team further with the backing of their clients and shareholders. The company currently has a number of high profile projects within London and have more in the pipeline. The have a strong backing financially and are growing in size and reputation due to their recent successes within the industry. They are looking to expand their Customer Care Team with the addition of an experienced Customer Care Manager/Senior Coordinator with experience in high end new home residential developments in London. Specification The role will be site based managing a small team and will be the point of contact for client care. You will be responsible in dealing with clients from the initial purchase stage through to completion and handover stage. You will also liaise with clients for a certain period of time after the handover stage to ensure a smooth transition and dealing with any queries they may have. You will also have a small team reporting into you and you will ensure that a high quality of customer service is maintained consistently. Assisting the production team to ensure properties are fully inspected and dealing with the snagging process to ensure there are no problem or defects with each individual property. Essential Skills Experienced Customer Care Manager/Coordinator within the high end residential industry with a private/residential developer within London. Leadership and excellent communication skills. Able to provide an exceptional first class customer service. Experience managing the customer care team. Experience dealing with clients face to face from initial purchase stage to handovers. If you are interested in this position and would like to know more, please apply with an updated CV. Apply For This Job Title Name Address Postcode Your Email Attach CV 3 Park Court, Pyrford Road West Byfleet, Surrey KT14 6SD
Overview Passionate people are everywhere at Spicerhaart Land and New Homes . As a result, Spicerhaart is the UK's largest independent property group . With help from leading marketing technology, we value over 120,000 residential properties in the UK and register over 300,000 customers for property purchase . Spicerhaart is making its name as the place to work in Land and New Homes , and we want like-minded individuals to join us: passionate, professional and progressive . Founded in 1989, our mission has been to grow our team, culture, and highly recognized high-street brands. Our people are the source of our success - and we'd love you to join our Land and New Homes team to enjoy a successful career at Spicerhaart. You will be part of the elite of property professionals. Read on if you are an experienced Regional Sales Director or an Aspiring Regional Manager within Land and New Homes . You will join a growing network of developments across Kent & South London , each committed to providing an elite service. Job Description Your role as Regional Sales Director is crucial within the Land and New Homes Division. You will be the 'face' of Land and New Homes within your region's new development sites and our estate agencies. You'll focus on delivering maximum value for your developers while securing new projects and developments . To ensure our client value contribution exceeds industry standards, you will be responsible for identifying and brokering prospective residential development sites throughout Berkshire . You will oversee the performance of one of the UK's most innovative Land and New Homes agencies, providing specialist management and business generation services . Your responsibilities include maximising income and profit for Spicerhaart's Land and New Homes team, reporting to the New Homes Director, Tom Bateson . This role is ideal for continuing your Regional Director career , overseeing the performance of various area operations , ensuring profitability , cost control , return on investment (financially and in man hours), and debt management . You will also be involved in system compliance and performance , aiming to streamline activities and maximize results. Your experience will assist in creating and producing centralized, client-facing marketing, working with our in-house marketing department and PR opportunities. Daily, you will be driving and securing placements of new homes instructions in relation to prospective development sites . The main goal is to be a major business generator for Spicerhaart , enhancing our industry reputation and network contacts. What's in it for you? This is a long-term, lucrative career opportunity in Land and New Homes, offering satisfaction , recognition , and reward . Join a culture of opportunity that supports your career progression and helps you achieve your professional and financial goals . We offer a competitive salary and an attractive commission structure. On your first day, you'll receive a company BMW (fully taxed and insured) or a car allowance, to begin client meetings and work commitments. Our top performers have been sent on 'once-in-a-lifetime' all-inclusive company holidays to Bangkok, New York, and Abu Dhabi . Will you be next? We provide a tailored training and development programme to help you succeed, delivered by some of the industry's best trainers. Industry-leading package Basic salary of £40,000-£45,000 Flexible working hours Prestigious company car / car allowance and other perks Laptop 30 days holiday including statutory Pension Career opportunities Ongoing training and development Incentives and rewards Job security in a long and successful career with Spicerhaart Land and New Homes Qualifications - the "fit" This role suits a current Regional Sales Director or someone training towards it within the Land and New Homes sector. You should have a passion for your work, results orientation, and a sense of accountability and responsibility. Professionalism, honesty, and integrity are essential in our team. Ideal candidates will have: Proven experience in a similar role in Land and New Homes Consistent achievement of goals within estate agency or new developments Willingness to learn and adapt Full UK driving license How to apply We want to hear from you-even if you're not ready to apply now. Prepare your CV and click the
Jul 09, 2025
Full time
Overview Passionate people are everywhere at Spicerhaart Land and New Homes . As a result, Spicerhaart is the UK's largest independent property group . With help from leading marketing technology, we value over 120,000 residential properties in the UK and register over 300,000 customers for property purchase . Spicerhaart is making its name as the place to work in Land and New Homes , and we want like-minded individuals to join us: passionate, professional and progressive . Founded in 1989, our mission has been to grow our team, culture, and highly recognized high-street brands. Our people are the source of our success - and we'd love you to join our Land and New Homes team to enjoy a successful career at Spicerhaart. You will be part of the elite of property professionals. Read on if you are an experienced Regional Sales Director or an Aspiring Regional Manager within Land and New Homes . You will join a growing network of developments across Kent & South London , each committed to providing an elite service. Job Description Your role as Regional Sales Director is crucial within the Land and New Homes Division. You will be the 'face' of Land and New Homes within your region's new development sites and our estate agencies. You'll focus on delivering maximum value for your developers while securing new projects and developments . To ensure our client value contribution exceeds industry standards, you will be responsible for identifying and brokering prospective residential development sites throughout Berkshire . You will oversee the performance of one of the UK's most innovative Land and New Homes agencies, providing specialist management and business generation services . Your responsibilities include maximising income and profit for Spicerhaart's Land and New Homes team, reporting to the New Homes Director, Tom Bateson . This role is ideal for continuing your Regional Director career , overseeing the performance of various area operations , ensuring profitability , cost control , return on investment (financially and in man hours), and debt management . You will also be involved in system compliance and performance , aiming to streamline activities and maximize results. Your experience will assist in creating and producing centralized, client-facing marketing, working with our in-house marketing department and PR opportunities. Daily, you will be driving and securing placements of new homes instructions in relation to prospective development sites . The main goal is to be a major business generator for Spicerhaart , enhancing our industry reputation and network contacts. What's in it for you? This is a long-term, lucrative career opportunity in Land and New Homes, offering satisfaction , recognition , and reward . Join a culture of opportunity that supports your career progression and helps you achieve your professional and financial goals . We offer a competitive salary and an attractive commission structure. On your first day, you'll receive a company BMW (fully taxed and insured) or a car allowance, to begin client meetings and work commitments. Our top performers have been sent on 'once-in-a-lifetime' all-inclusive company holidays to Bangkok, New York, and Abu Dhabi . Will you be next? We provide a tailored training and development programme to help you succeed, delivered by some of the industry's best trainers. Industry-leading package Basic salary of £40,000-£45,000 Flexible working hours Prestigious company car / car allowance and other perks Laptop 30 days holiday including statutory Pension Career opportunities Ongoing training and development Incentives and rewards Job security in a long and successful career with Spicerhaart Land and New Homes Qualifications - the "fit" This role suits a current Regional Sales Director or someone training towards it within the Land and New Homes sector. You should have a passion for your work, results orientation, and a sense of accountability and responsibility. Professionalism, honesty, and integrity are essential in our team. Ideal candidates will have: Proven experience in a similar role in Land and New Homes Consistent achievement of goals within estate agency or new developments Willingness to learn and adapt Full UK driving license How to apply We want to hear from you-even if you're not ready to apply now. Prepare your CV and click the
Trade Business Development Manager - LONDON Type of position: Full Time Department: Trade & Commercial Location: Tottenham Court Road, London, UK Date Posted: 28 January 2025 About Us Since 1977, King Living has pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve. Designed to adapt to our changing lives and last for generations, our furniture marries the power of innovation with traditional handcrafted methods. King Living has expanded from a homegrown business into a global brand. A family owned and run Australian company headquartered from our Support Office in Sydney, our Showrooms and manufacturing centres span Australia, New Zealand, United Kingdom, Canada, Singapore, Malaysia, USA, China and Thailand. At King Living, we are dedicated to creating simplicity and balance in both our living spaces and our work environment. We take pride in our past accomplishments and are thrilled by the possibilities of the future. The Opportunity The Trade BDM will take ownership of driving trade sales within their assigned region, focusing on exceeding sales targets by working closely with showroom teams and fostering strong relationships within the A+D (Architecture and Design) industry. This role is central to increasing trade traffic through showrooms and identifying opportunities to grow King Living's presence in the residential trade market. The ideal candidate is a proactive and results-driven leader who thrives on exceeding targets, identifying business opportunities, and building long-lasting partnerships. They will act as a passionate ambassador for the King Trade program, ensuring it is a leading choice for trade clients in the region. This role requires availability Monday to Friday and is based in London, UK . A reliable vehicle is essential due to the frequent travel required to visit clients and showrooms, with occasional regional travel also expected. The Role Drive Trade Sales: Take full accountability for meeting and exceeding trade sales targets by increasing trade client traffic to showrooms and converting leads into sales. Collaborate with Showroom Teams: Partner with showroom teams to enhance their ability to promote the King Trade program and close sales effectively. Proactively Grow Trade Opportunities: Seek out and secure new trade partnerships with developers, interior designers, and architects to expand the customer base and maximize revenue. BDMs should leverage their existing professional network and industry relationships to bring new opportunities to the business, while also engaging and nurturing their client database to drive repeat business and foster long-term relationships. Be a King Living Ambassador: Conduct showroom tours, client presentations, and trade meetings to highlight King Living's unique products and value proposition. Train and Empower Teams: Organize training sessions to ensure showroom staff are confident in leveraging trade sales opportunities and promoting the King Trade program. Leverage Marketing Initiatives: Collaborate with marketing and regional managers to execute trade-specific campaigns and spotlight special projects. Build Brand Visibility: Represent King Living at industry events, networking functions, and trade shows to raise brand awareness and attract new clients. Provide Insights: Deliver regular feedback and insights to leadership on market trends, opportunities, and challenges to continuously refine trade strategies. Champion Trade Partnerships: Act as the go-to ambassador for King Trade in the region, ensuring seamless onboarding and engagement of trade clients. About You Proven Track Record: Demonstrated success in trade sales or business development, ideally within furniture, architectural materials, design, or a related industry. Target-Oriented: Passionate about exceeding sales targets, with a proactive approach to finding new business opportunities. Relationship Builder: Exceptional networking skills with the ability to forge and maintain strong partnerships with trade clients and internal teams. Effective Communicator: Strong communication and presentation skills, with the ability to inspire confidence in clients and colleagues. Team Player: Collaborative and adaptable, capable of partnering with showroom teams and regional managers to achieve shared goals. Self-Motivated: Results-driven, with the ability to work autonomously while managing multiple priorities effectively. Join King Living and be at the forefront of driving trade sales success in your region. If you are a dynamic and ambitious professional who thrives on exceeding targets and building impactful partnerships, we want to hear from you! Our Values Passion, Integrity, Collaboration Innovation - these are the values that unite us, inspire us and set us apart. They're not just words; they're the heartbeat of King Living, pushing us to be our best. King Living Benefits and Our Offer to You Career development and ongoing training Supportive and friendly team environment Generous employee, family, and friend's product discounts Discounted retail brands and vouchers Australian owned company with a growing global footprint EAP to support your ongoing health and wellbeing Our hiring decisions are not only based on your experience and skills, but your passion, attitude and alignment to our core values. King Living is an equal opportunity employer, all applicants will be considered regardless of your race, sexuality, religion, colour, gender identity or parental status. Apply Now To apply for this role please complete the form below.
Feb 17, 2025
Full time
Trade Business Development Manager - LONDON Type of position: Full Time Department: Trade & Commercial Location: Tottenham Court Road, London, UK Date Posted: 28 January 2025 About Us Since 1977, King Living has pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve. Designed to adapt to our changing lives and last for generations, our furniture marries the power of innovation with traditional handcrafted methods. King Living has expanded from a homegrown business into a global brand. A family owned and run Australian company headquartered from our Support Office in Sydney, our Showrooms and manufacturing centres span Australia, New Zealand, United Kingdom, Canada, Singapore, Malaysia, USA, China and Thailand. At King Living, we are dedicated to creating simplicity and balance in both our living spaces and our work environment. We take pride in our past accomplishments and are thrilled by the possibilities of the future. The Opportunity The Trade BDM will take ownership of driving trade sales within their assigned region, focusing on exceeding sales targets by working closely with showroom teams and fostering strong relationships within the A+D (Architecture and Design) industry. This role is central to increasing trade traffic through showrooms and identifying opportunities to grow King Living's presence in the residential trade market. The ideal candidate is a proactive and results-driven leader who thrives on exceeding targets, identifying business opportunities, and building long-lasting partnerships. They will act as a passionate ambassador for the King Trade program, ensuring it is a leading choice for trade clients in the region. This role requires availability Monday to Friday and is based in London, UK . A reliable vehicle is essential due to the frequent travel required to visit clients and showrooms, with occasional regional travel also expected. The Role Drive Trade Sales: Take full accountability for meeting and exceeding trade sales targets by increasing trade client traffic to showrooms and converting leads into sales. Collaborate with Showroom Teams: Partner with showroom teams to enhance their ability to promote the King Trade program and close sales effectively. Proactively Grow Trade Opportunities: Seek out and secure new trade partnerships with developers, interior designers, and architects to expand the customer base and maximize revenue. BDMs should leverage their existing professional network and industry relationships to bring new opportunities to the business, while also engaging and nurturing their client database to drive repeat business and foster long-term relationships. Be a King Living Ambassador: Conduct showroom tours, client presentations, and trade meetings to highlight King Living's unique products and value proposition. Train and Empower Teams: Organize training sessions to ensure showroom staff are confident in leveraging trade sales opportunities and promoting the King Trade program. Leverage Marketing Initiatives: Collaborate with marketing and regional managers to execute trade-specific campaigns and spotlight special projects. Build Brand Visibility: Represent King Living at industry events, networking functions, and trade shows to raise brand awareness and attract new clients. Provide Insights: Deliver regular feedback and insights to leadership on market trends, opportunities, and challenges to continuously refine trade strategies. Champion Trade Partnerships: Act as the go-to ambassador for King Trade in the region, ensuring seamless onboarding and engagement of trade clients. About You Proven Track Record: Demonstrated success in trade sales or business development, ideally within furniture, architectural materials, design, or a related industry. Target-Oriented: Passionate about exceeding sales targets, with a proactive approach to finding new business opportunities. Relationship Builder: Exceptional networking skills with the ability to forge and maintain strong partnerships with trade clients and internal teams. Effective Communicator: Strong communication and presentation skills, with the ability to inspire confidence in clients and colleagues. Team Player: Collaborative and adaptable, capable of partnering with showroom teams and regional managers to achieve shared goals. Self-Motivated: Results-driven, with the ability to work autonomously while managing multiple priorities effectively. Join King Living and be at the forefront of driving trade sales success in your region. If you are a dynamic and ambitious professional who thrives on exceeding targets and building impactful partnerships, we want to hear from you! Our Values Passion, Integrity, Collaboration Innovation - these are the values that unite us, inspire us and set us apart. They're not just words; they're the heartbeat of King Living, pushing us to be our best. King Living Benefits and Our Offer to You Career development and ongoing training Supportive and friendly team environment Generous employee, family, and friend's product discounts Discounted retail brands and vouchers Australian owned company with a growing global footprint EAP to support your ongoing health and wellbeing Our hiring decisions are not only based on your experience and skills, but your passion, attitude and alignment to our core values. King Living is an equal opportunity employer, all applicants will be considered regardless of your race, sexuality, religion, colour, gender identity or parental status. Apply Now To apply for this role please complete the form below.
Property Manager ___________________________________ Would you like to work for one of the UK's leading property companies? We are currently searching for an experienced Property Manager for our clients' office in East London. Previous experience in the same similar role is required as you will be managing a portfolio of 150+ residential properties and need to hit the ground running. This role is focused on managing a portfolio of properties across a range of new build sites in Central/East London. Company profile for the Property Manager: As one of the largest property services company in the UK this an extremely attractive company to work for and build a career with. They are incredibly well respected across the real estate sector and have strong relationships with all the leading UK and overseas property developers. You will make strong professional connections and be inspired by the best people in the industry. Working for this firm and department will provide you fantastic opportunities now and in the future for those committed to delivering exceptional customer service. Duties for the Property Manager: *Ensuring that landlords are compliant with legislation and contractual obligations by ensuring that required safety certificates are carried out *Arranging repairs and maintenance as and when they arise and within a reasonable time-scale *Dealing with insurance claims in a timely manner *Visiting properties at least once per tenancy *Providing an advisory, forward-thinking and bespoke service to our clients to ensure retention rates remain high *Dealing with end of tenancy deposit negotiations in a timely manner *Managing a portfolio of around 150 properties Character and skills profile of the Property Manager: *Experience in property management is required. *Member of ARLA or NFoPP Level 3 is very beneficial. *Ability to work under pressure and take control of own workload. *Excellent interpersonal skills. *Exceptional Customer Service skills *Confident communicator * Package for the Property Manager: £30,000 plus comms £36,000 OTE Plus lots of benefits Hours: 8:45am-6pm (Mon-Fri) If you have the experience and what it takes to excel in this demanding and exciting Property Manager position, please get in touch with Carly Mitchell at Cherry Pick People Property Recruitment Specialists. You can also follow us on LinkedIn and Facebook at Cherry Pick People. Reference: CM4460
Dec 07, 2021
Full time
Property Manager ___________________________________ Would you like to work for one of the UK's leading property companies? We are currently searching for an experienced Property Manager for our clients' office in East London. Previous experience in the same similar role is required as you will be managing a portfolio of 150+ residential properties and need to hit the ground running. This role is focused on managing a portfolio of properties across a range of new build sites in Central/East London. Company profile for the Property Manager: As one of the largest property services company in the UK this an extremely attractive company to work for and build a career with. They are incredibly well respected across the real estate sector and have strong relationships with all the leading UK and overseas property developers. You will make strong professional connections and be inspired by the best people in the industry. Working for this firm and department will provide you fantastic opportunities now and in the future for those committed to delivering exceptional customer service. Duties for the Property Manager: *Ensuring that landlords are compliant with legislation and contractual obligations by ensuring that required safety certificates are carried out *Arranging repairs and maintenance as and when they arise and within a reasonable time-scale *Dealing with insurance claims in a timely manner *Visiting properties at least once per tenancy *Providing an advisory, forward-thinking and bespoke service to our clients to ensure retention rates remain high *Dealing with end of tenancy deposit negotiations in a timely manner *Managing a portfolio of around 150 properties Character and skills profile of the Property Manager: *Experience in property management is required. *Member of ARLA or NFoPP Level 3 is very beneficial. *Ability to work under pressure and take control of own workload. *Excellent interpersonal skills. *Exceptional Customer Service skills *Confident communicator * Package for the Property Manager: £30,000 plus comms £36,000 OTE Plus lots of benefits Hours: 8:45am-6pm (Mon-Fri) If you have the experience and what it takes to excel in this demanding and exciting Property Manager position, please get in touch with Carly Mitchell at Cherry Pick People Property Recruitment Specialists. You can also follow us on LinkedIn and Facebook at Cherry Pick People. Reference: CM4460
