Press Tab to Move to Skip to Content Link Role: Commercial & Retail Support Coordinator Contract type: Permanent, Full Time Location: North Sydney, Hybrid Working rights: Candidates must have Australian full working rights. Working for BBC Studios, we are all part of a premium content and production company that inspires global audiences. We are proud to represent some of the world's biggest, most trusted and loved content brands. In Australia and New Zealand, we bring the best of bold, British storytelling to our region through distributing content to broadcasters, our seven branded services on subscription platforms and our own local production arm, as well as other commercial partnerships such as live entertainment and licensing. Our Values: Audiences. Creativity. Trust. Respect. Accountability. One BBC. Job Purpose This junior role delivers support in pitching in and executing cross-category retail marketing programs for BBC Studios brands, with a focus on Bluey. This role is responsible for supporting the Senior Commercial Manager (Brands and Licensing) in growing BBC's retail footprint and presence in ANZ to deliver commercial growth for the ANZ business. It's a brilliant opportunity to work across top-tier commercial brand partnerships and retail promotions, with best-in-class licensing partners and major ANZ retailers. We are seeking a highly motivated and curious individual with a proactive work ethic. The ideal candidate is eager to learn, takes initiative, and thrives in a fast-paced environment. This role offers significant opportunities for growth and rapid progression, making it ideal for someone who is ambitious and driven to develop their skills. If you are a self-starter who enjoys problem-solving and continuous learning, we'd love to hear from you. Key Responsibilities and Accountabilities • Support and help nurture relationships with retail buyers and licensing partners • Update brand and pitch decks for key retail and current or prospective partner presentations - Must be proficient in powerpoint • Provide regular updates to stakeholders, including internal sales and post-campaign reports, market trend reports and retail newsletters • Support rollout of retail marketing programs. Brief in, collate and monitor marketing collateral for campaigns, working closely with the marketing team on campaign timelines and approvals • Support priority product launches or category expansion as set out by Senior Commercial Manager and Head of Licensing • Perform regular retail store checks and collate retail and competitor trend reports • Coordinate and manage on-the-ground retail activations, such as costume character appearances • Attendance at trade shows, industry functions and external partner meetings where applicable • Administrative duties including coordinating on contracts and NDAs, meeting minutes, regularly updating and sending reports, managing the retail planning calendar, raising PO's and invoices, coordinating meetings etc Knowledge, Skills, Training & Experience • Competent & confident in all main computer packages, with high proficiency in Powerpoint • Planning and excellent attention to detail • Ability to work autonomously • Creative thinker with bold ideas • Excellent stakeholder management, both internally and externally, with a focus on nurturing relationships with licensees and retail partners • Solution oriented • First rate communication and strong interpersonal skills essential • Ability to organise small events and projects • Ability to draft critical time paths and reports and record minutes of meetings • Excellent organisational skills, demonstrating ability to work on several projects at one time. • Resourcefulness and problem solving • Good team worker and first to offer support to others when under pressure. • This role requires excellent prioritisation skills • This role requires working with global teams, agencies, partners across multiple time zones, and can, at times, require working outside of Australian business hours. Professional Experience • At least 1 year experience in sales, marketing or account management • Retail, licensed consumer products and/or media experience a bonus • Proven experience of working on multiple projects or campaigns with multiple stakeholders Perks and Benefits • 25 days of annual leave • 18 weeks paid parental leave • 2 days volunteer leave per year • Annual Flu Vaccinations • Annual Skin Checks • Employee Assistance Program • Access to Sanctus Coaching and Unmind platform Diversity and Inclusion We value and respect every employee's unique contribution, enabling them to thrive and achieve their full potential. We want to attract the broadest range of people because the more diverse our workforce, the better able we are to elevate the voices and truths of modern life to resonate with our diverse audiences. We'd love to hear from you, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio- economic background, religion and/or belief. We are also committed to improving accessibility in our hiring processes, so if you would like to make a request for support or reasonable adjustments to complete your application, please email us at and we will be in touch. Please click the Apply button to share your CV along with a cover letter. Information at a Glance This is your BBC At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain. Find out more about BBC Studios You belong We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential. We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. Find out more about diversity, inclusion and belonging in our strategy below. Diversity, inclusion & belonging strategy Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. For any general queries, please contact: If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss: BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: , registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.
Jul 17, 2025
Full time
Press Tab to Move to Skip to Content Link Role: Commercial & Retail Support Coordinator Contract type: Permanent, Full Time Location: North Sydney, Hybrid Working rights: Candidates must have Australian full working rights. Working for BBC Studios, we are all part of a premium content and production company that inspires global audiences. We are proud to represent some of the world's biggest, most trusted and loved content brands. In Australia and New Zealand, we bring the best of bold, British storytelling to our region through distributing content to broadcasters, our seven branded services on subscription platforms and our own local production arm, as well as other commercial partnerships such as live entertainment and licensing. Our Values: Audiences. Creativity. Trust. Respect. Accountability. One BBC. Job Purpose This junior role delivers support in pitching in and executing cross-category retail marketing programs for BBC Studios brands, with a focus on Bluey. This role is responsible for supporting the Senior Commercial Manager (Brands and Licensing) in growing BBC's retail footprint and presence in ANZ to deliver commercial growth for the ANZ business. It's a brilliant opportunity to work across top-tier commercial brand partnerships and retail promotions, with best-in-class licensing partners and major ANZ retailers. We are seeking a highly motivated and curious individual with a proactive work ethic. The ideal candidate is eager to learn, takes initiative, and thrives in a fast-paced environment. This role offers significant opportunities for growth and rapid progression, making it ideal for someone who is ambitious and driven to develop their skills. If you are a self-starter who enjoys problem-solving and continuous learning, we'd love to hear from you. Key Responsibilities and Accountabilities • Support and help nurture relationships with retail buyers and licensing partners • Update brand and pitch decks for key retail and current or prospective partner presentations - Must be proficient in powerpoint • Provide regular updates to stakeholders, including internal sales and post-campaign reports, market trend reports and retail newsletters • Support rollout of retail marketing programs. Brief in, collate and monitor marketing collateral for campaigns, working closely with the marketing team on campaign timelines and approvals • Support priority product launches or category expansion as set out by Senior Commercial Manager and Head of Licensing • Perform regular retail store checks and collate retail and competitor trend reports • Coordinate and manage on-the-ground retail activations, such as costume character appearances • Attendance at trade shows, industry functions and external partner meetings where applicable • Administrative duties including coordinating on contracts and NDAs, meeting minutes, regularly updating and sending reports, managing the retail planning calendar, raising PO's and invoices, coordinating meetings etc Knowledge, Skills, Training & Experience • Competent & confident in all main computer packages, with high proficiency in Powerpoint • Planning and excellent attention to detail • Ability to work autonomously • Creative thinker with bold ideas • Excellent stakeholder management, both internally and externally, with a focus on nurturing relationships with licensees and retail partners • Solution oriented • First rate communication and strong interpersonal skills essential • Ability to organise small events and projects • Ability to draft critical time paths and reports and record minutes of meetings • Excellent organisational skills, demonstrating ability to work on several projects at one time. • Resourcefulness and problem solving • Good team worker and first to offer support to others when under pressure. • This role requires excellent prioritisation skills • This role requires working with global teams, agencies, partners across multiple time zones, and can, at times, require working outside of Australian business hours. Professional Experience • At least 1 year experience in sales, marketing or account management • Retail, licensed consumer products and/or media experience a bonus • Proven experience of working on multiple projects or campaigns with multiple stakeholders Perks and Benefits • 25 days of annual leave • 18 weeks paid parental leave • 2 days volunteer leave per year • Annual Flu Vaccinations • Annual Skin Checks • Employee Assistance Program • Access to Sanctus Coaching and Unmind platform Diversity and Inclusion We value and respect every employee's unique contribution, enabling them to thrive and achieve their full potential. We want to attract the broadest range of people because the more diverse our workforce, the better able we are to elevate the voices and truths of modern life to resonate with our diverse audiences. We'd love to hear from you, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio- economic background, religion and/or belief. We are also committed to improving accessibility in our hiring processes, so if you would like to make a request for support or reasonable adjustments to complete your application, please email us at and we will be in touch. Please click the Apply button to share your CV along with a cover letter. Information at a Glance This is your BBC At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain. Find out more about BBC Studios You belong We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential. We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. Find out more about diversity, inclusion and belonging in our strategy below. Diversity, inclusion & belonging strategy Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. For any general queries, please contact: If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss: BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: , registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.
Within the Digital Experience Customer Success team the focus is on delivering exceptional experiences and accelerating value forcustomers through three core pillars: Partnership, Adoption, and Value Realisation. Senior Customer Success Managers are expected to maximise value realisation and return on investment in complex, multi-regional, strategic enterprise accounts by building strong, long-term partnerships with a focus on product adoption. They lead customers through digital transformation by advising on strategy and collaborating with multiple internal teams and customer departments, while accelerating value for customers by understanding their business goals and objectives, designing success plans, and establishing governance frameworks. As a Senior CSM, you are a leader in customer success, delivering results throughout the product lifecycle. What you'll do Lead customers through digital transformation with a clear view of customer objectives and key performance indicators Maximise value realisation and return on investment from the solutions and services Increase solution adoption and usage with a clear plan Build positive relationships at senior levels, including C-Level, within some of the biggest companies in the UK Lead account strategy planning and build success plans to drive loyalty, advocacy and minimise customer attrition Track account performance and lead critical blocking issues with a clear execution plan and drive for resolution Build and grow relationships for the client's strategic portfolio of multi-solution, multi-brand clients at a senior level, becoming a trusted partner Build a strong post-sales strategy for your portfolio of accounts to ensure our customers maximise the value of their investment in the client's solutions Provide thought leadership and domain expertise to the Customer Success organisation, our clients, and the client's European Customer Success team Build strong business relationships with our Sales, Marketing, Solution Consulting and Professional Services teams Demonstrate seniority by leading new retention and growth initiatives that deliver value, ensuring we scale, delight and innovate for customer success Become an ambassador for the CSM organisation within the client and a CSM evangelist across ACS (Customer Solutions) and Sales Demonstrate experience in supporting the hiring and ramp-up process of new recruits into the Customer Success team What you need to succeed Bachelor's or Master's degree Minimum 5 years' experience in post-sales account management in Digital Marketing (analytics, optimisation/conversion and/or social) Strong experience in Digital Marketing solutions and knowledge of the client's competitive landscape Proven effectiveness in managing a portfolio of large, global, sophisticated, and strategic accounts at a senior level; building and maintaining relationships at the most senior levels with assigned accounts, becoming a trusted advisor Proven experience in driving customer retention initiatives, achieving high retention rates and customer satisfaction (NPS) High-level critical issue management Able to anticipate and identify ill-defined problems/issues Strong presentation skills for all audience levels Tenacious, personable, highly confident, and results-oriented Adaptable, with strong self-awareness and the confidence to hold themselves and others to account based on expectations This role is open for a limited time. Next steps will be shared with shortlisted candidates ASAP. Due to the high volume of applicants, we may be unable to reply to each applicant individually.Thank you for taking the time to apply. Client Description A multinational cloud-based software company specialising in a series ofproducts designed to drive creative innovation across multimedia. Used by millions around the world for personal and professional use across all industries. Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.
Jul 17, 2025
Full time
Within the Digital Experience Customer Success team the focus is on delivering exceptional experiences and accelerating value forcustomers through three core pillars: Partnership, Adoption, and Value Realisation. Senior Customer Success Managers are expected to maximise value realisation and return on investment in complex, multi-regional, strategic enterprise accounts by building strong, long-term partnerships with a focus on product adoption. They lead customers through digital transformation by advising on strategy and collaborating with multiple internal teams and customer departments, while accelerating value for customers by understanding their business goals and objectives, designing success plans, and establishing governance frameworks. As a Senior CSM, you are a leader in customer success, delivering results throughout the product lifecycle. What you'll do Lead customers through digital transformation with a clear view of customer objectives and key performance indicators Maximise value realisation and return on investment from the solutions and services Increase solution adoption and usage with a clear plan Build positive relationships at senior levels, including C-Level, within some of the biggest companies in the UK Lead account strategy planning and build success plans to drive loyalty, advocacy and minimise customer attrition Track account performance and lead critical blocking issues with a clear execution plan and drive for resolution Build and grow relationships for the client's strategic portfolio of multi-solution, multi-brand clients at a senior level, becoming a trusted partner Build a strong post-sales strategy for your portfolio of accounts to ensure our customers maximise the value of their investment in the client's solutions Provide thought leadership and domain expertise to the Customer Success organisation, our clients, and the client's European Customer Success team Build strong business relationships with our Sales, Marketing, Solution Consulting and Professional Services teams Demonstrate seniority by leading new retention and growth initiatives that deliver value, ensuring we scale, delight and innovate for customer success Become an ambassador for the CSM organisation within the client and a CSM evangelist across ACS (Customer Solutions) and Sales Demonstrate experience in supporting the hiring and ramp-up process of new recruits into the Customer Success team What you need to succeed Bachelor's or Master's degree Minimum 5 years' experience in post-sales account management in Digital Marketing (analytics, optimisation/conversion and/or social) Strong experience in Digital Marketing solutions and knowledge of the client's competitive landscape Proven effectiveness in managing a portfolio of large, global, sophisticated, and strategic accounts at a senior level; building and maintaining relationships at the most senior levels with assigned accounts, becoming a trusted advisor Proven experience in driving customer retention initiatives, achieving high retention rates and customer satisfaction (NPS) High-level critical issue management Able to anticipate and identify ill-defined problems/issues Strong presentation skills for all audience levels Tenacious, personable, highly confident, and results-oriented Adaptable, with strong self-awareness and the confidence to hold themselves and others to account based on expectations This role is open for a limited time. Next steps will be shared with shortlisted candidates ASAP. Due to the high volume of applicants, we may be unable to reply to each applicant individually.Thank you for taking the time to apply. Client Description A multinational cloud-based software company specialising in a series ofproducts designed to drive creative innovation across multimedia. Used by millions around the world for personal and professional use across all industries. Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.
Job Title : Principal Customer Success Manager Location : London (Hybrid, 3 days onsite) Type : 12-month contract Salary : £100,000 per year Join a global technology leader renowned for driving innovation and redefining digital experiences. We're seeking an experienced Principal Customer Success Manager to lead strategic enterprise accounts, drive product adoption, and deliver measurable value. What You'll Do : Guide clients through digital transformation strategies Maximize ROI from digital solutions through structured success planning Build trusted relationships with C-level executives Lead cross-functional account strategies and governance frameworks Champion retention, adoption, and advocacy across a multi-solution portfolio What You Bring : 5+ years in post-sales account management (digital marketing or consulting preferred) Proven ability in managing complex, global clients Strong communication, issue resolution, and leadership skills Expertise in digital marketing platforms and strategic planning Next steps to apply: Apply now with word document CV for immediate review. CV deadline is 09/07/2025 do not hesitate to apply.
Jul 17, 2025
Full time
Job Title : Principal Customer Success Manager Location : London (Hybrid, 3 days onsite) Type : 12-month contract Salary : £100,000 per year Join a global technology leader renowned for driving innovation and redefining digital experiences. We're seeking an experienced Principal Customer Success Manager to lead strategic enterprise accounts, drive product adoption, and deliver measurable value. What You'll Do : Guide clients through digital transformation strategies Maximize ROI from digital solutions through structured success planning Build trusted relationships with C-level executives Lead cross-functional account strategies and governance frameworks Champion retention, adoption, and advocacy across a multi-solution portfolio What You Bring : 5+ years in post-sales account management (digital marketing or consulting preferred) Proven ability in managing complex, global clients Strong communication, issue resolution, and leadership skills Expertise in digital marketing platforms and strategic planning Next steps to apply: Apply now with word document CV for immediate review. CV deadline is 09/07/2025 do not hesitate to apply.
This position is responsible for the design, specification, and testing approval of marine electrical equipment produced by Kongsberg Maritime for naval customers. Duties include producing detailed technical specifications, drawings, and test procedures for electrical/control systems in accordance with contract specifications and company procedures. Key Accountabilities Prepare electrical schematics and block cable diagrams using 2D CAD systems and specialist electrical design software (e.g., AutoCAD Electrical, EPLAN, WSCAD). Maintain technical specifications, commissioning, and system test procedures for marine electrical equipment. Provide technical support to internal and external customers. Review, coordinate, and approve technical documentation from suppliers and customers, especially regarding motors, variable speed drives, and control panel layouts. Support tender activities including estimating, specification development, and bid review. Perform electrical calculations related to equipment sizing, harmonic emissions, and safety assessments. Review motor variable speed drive control system configurations. Identify and develop R&D and continuous improvement opportunities. Work independently or as part of a multidisciplinary team, using initiative and self-motivation. Investigate product safety and technical issues using structured problem-solving techniques. Manage supplier interfaces and approve test results and technical assistance. Key Experiences and Qualifications B.Eng./B.Sc. in Electrical or Control Engineering, or equivalent experience. Proficient in electrical CAD software (AutoCAD, EPLAN, etc.) for drawings and schematics. Experience creating control panel layouts and Bills of Materials. Understanding of electrical and mechanical principles in marine or related industries. Experience working in a highly regulated industry. Engineering Experience Proven track record in delivering projects on quality, cost, and schedule. Proficient in MS Office applications. Experience collaborating with suppliers, customers, and field teams. Ability to build relationships and promote a collaborative team environment. Professional and courteous conduct with colleagues and customers. Compliance with QHS&E policies and participation in business improvement activities. Technical Competencies Knowledge of AC induction and PM motor control systems and variable speed drives. Understanding of EMC and harmonic emission control practices. Familiarity with design verification and validation processes. Basic knowledge of electrical safety mechanisms and verification tools like FMECA, HAZOP, ARM. Operation of 2D CAD systems. Knowledge of engineering change and version control processes. Role Specific Dimensions Internal interfaces include Sales, Marketing, Quality, Engineering, Operations, Projects, Procurement, Logistics, Finance, Field Service. External interfaces include Customers, Suppliers, Marine Classification Societies, Defense Authorities. What We Offer Position with a leading maritime solutions provider. Safe, inspiring work environment. Career development opportunities. Hybrid working arrangements. Work Location Gateshead, Newcastle Point of Contact Craig Clarke, Engineering Manager Kongsberg Maritime is a technology pioneer, enabling a sustainable future for oceans with zero-emission technologies. Headquartered in Norway, with facilities in 35 countries, we serve the maritime industry with innovative solutions for propulsion, handling, motion control, and waterjet systems, aiming for operational efficiency, safety, and sustainability. Our Propulsion and Handling division delivers products for various marine sectors, enhancing operational efficiency and safety. Kongsberg is committed to diversity and inclusion, fostering a culture that values different perspectives to drive positive business results.
Jul 17, 2025
Full time
This position is responsible for the design, specification, and testing approval of marine electrical equipment produced by Kongsberg Maritime for naval customers. Duties include producing detailed technical specifications, drawings, and test procedures for electrical/control systems in accordance with contract specifications and company procedures. Key Accountabilities Prepare electrical schematics and block cable diagrams using 2D CAD systems and specialist electrical design software (e.g., AutoCAD Electrical, EPLAN, WSCAD). Maintain technical specifications, commissioning, and system test procedures for marine electrical equipment. Provide technical support to internal and external customers. Review, coordinate, and approve technical documentation from suppliers and customers, especially regarding motors, variable speed drives, and control panel layouts. Support tender activities including estimating, specification development, and bid review. Perform electrical calculations related to equipment sizing, harmonic emissions, and safety assessments. Review motor variable speed drive control system configurations. Identify and develop R&D and continuous improvement opportunities. Work independently or as part of a multidisciplinary team, using initiative and self-motivation. Investigate product safety and technical issues using structured problem-solving techniques. Manage supplier interfaces and approve test results and technical assistance. Key Experiences and Qualifications B.Eng./B.Sc. in Electrical or Control Engineering, or equivalent experience. Proficient in electrical CAD software (AutoCAD, EPLAN, etc.) for drawings and schematics. Experience creating control panel layouts and Bills of Materials. Understanding of electrical and mechanical principles in marine or related industries. Experience working in a highly regulated industry. Engineering Experience Proven track record in delivering projects on quality, cost, and schedule. Proficient in MS Office applications. Experience collaborating with suppliers, customers, and field teams. Ability to build relationships and promote a collaborative team environment. Professional and courteous conduct with colleagues and customers. Compliance with QHS&E policies and participation in business improvement activities. Technical Competencies Knowledge of AC induction and PM motor control systems and variable speed drives. Understanding of EMC and harmonic emission control practices. Familiarity with design verification and validation processes. Basic knowledge of electrical safety mechanisms and verification tools like FMECA, HAZOP, ARM. Operation of 2D CAD systems. Knowledge of engineering change and version control processes. Role Specific Dimensions Internal interfaces include Sales, Marketing, Quality, Engineering, Operations, Projects, Procurement, Logistics, Finance, Field Service. External interfaces include Customers, Suppliers, Marine Classification Societies, Defense Authorities. What We Offer Position with a leading maritime solutions provider. Safe, inspiring work environment. Career development opportunities. Hybrid working arrangements. Work Location Gateshead, Newcastle Point of Contact Craig Clarke, Engineering Manager Kongsberg Maritime is a technology pioneer, enabling a sustainable future for oceans with zero-emission technologies. Headquartered in Norway, with facilities in 35 countries, we serve the maritime industry with innovative solutions for propulsion, handling, motion control, and waterjet systems, aiming for operational efficiency, safety, and sustainability. Our Propulsion and Handling division delivers products for various marine sectors, enhancing operational efficiency and safety. Kongsberg is committed to diversity and inclusion, fostering a culture that values different perspectives to drive positive business results.
Decimo is the design and culinary jewel in our crown at The Standard, London. Here, Chef Peter Sanchez-Iglesias merges the Spanish cuisine of his family with his love of Mexico for his debut London restaurant. Expect lots of flavour - open fire cooking, mezcal cocktails, and a dramatically different tortilla - with floor-to-ceiling windows and dramatic views across the London skyline. Defined by its richness of personality, diversity of background, lifestyle, design, and focus on guest experience, Decimo's team bring this space to life; engaging with our guests and vibrating social energy day and night to communicate the thought, passion, and collaboration that goes into creating this unique late-night dining destination. We are now seeking a dynamic leader to join us as Decimo General Manager . Your role As Decimo General Manager your role will principally be operational, providing senior management support to the restaurant team during service. You will also manage many aspects of training and development, compliance, recruitment, budgeting, payroll, and supporting business development with the F&B Director and 10th Floor Operations Director. You will make guest engagement and experience front and centre, support and develop Decimo's social and cultural programming, ensure smooth communication with all departments, and develop and implement strategies to increase covers and average spend revenues. Decimo operates Tuesday-Saturday with upwards of 200-300 covers on a busy night, so you will need to be used to operating at the highest level in a high-volume environment. You will of course be passionate about service, with an exceptional working knowledge of restaurant operations and the order of service, and have a deep appreciation for quality wines and cocktails. You will work closely with your management team to lead and direct service delivery across the lounge and restaurant, with a hands-on approach to ensure everything runs smoothly, guest tables are 'touched' and greeted, and dinner service transitions into late night party vibes as we evolve seamlessly into a late-night lounge with acclaimed DJs, live music and other social events. Decimo also hosts special event buyouts and party nights that can transform the space for over 400 guests. Finally, and importantly, you will need to be highly social, upbeat, friendly, confident, able to handle pressure well, thrive in a busy high-volume, high-energy environment, and manage multiple tasks and guests with ease. Do you have what it takes to be our Decimo General Manager at The Standard Prior experience as a General Restaurant Manager a similar 'lifestyle' high volume destination restaurant is essential for this role. You will also have an uncompromised and natural flair for service and be able to build genuine relationships with guests. In addition, you will need Excellent understanding and experience in Restaurant Operations and General Manager responsibilities Strong knowledge, interest in and appreciation for great food and service ( Spanish / Mexican cuisine and open fire cooking experience is a plus) Strong wine and beverage knowledge to WSET Level 2 (knowledge of Mezcal / Tequila is a plus) Highly motivated and pro-active; act with professionalism and positivity in all interactions Display a passionate, fun and enthusiastic approach to work to inspire and motivate the team, and create an enjoyable, cohesive and supportive working environment Ability to deliver effective training to maintain consistent service standards and develop team knowledge and skills Good financial understanding including the management of budgets, cost control, revenue generation and P&L Control, monitor and analyse quality standards to the highest level in restaurant and bar, team knowledge and presentation, guest satisfaction and feedback, condition of equipment and spaces Guide and develop operational team on Decimo's design and financial awareness of FF&E and OS&E Knowledgeable on the latest market trends to drive revenue and develop innovative services and products Experience with sales and marketing to support marketing plan, generate restaurant bookings and grow market share Experience with Squirrel POS, Micros, Open table, Mapal One and Fourth HR Candidates should ideally hold a personal licence and Level 3 Food Safety certificate Available full-time with a fully flexible schedule, and able to work late-night Thursday-Saturday We also actively seek candidates with a diverse range of lifestyle skills and welcome applications from those in the arts, music, fashion, and entertainment industries to add a final touch of personality and theatre to our overall guest experience. If you think you have what it takes to be our Decimo General Manager , we would love to hear from you! All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment. Benefits Include Meals on Duty 28 Days Holiday rising to 33 days with service Pension Scheme Life Assurance (2 x Annual Salary) Medical Assistance (including online GP and Physio) Employee Assistance Programme with Well-being service Membership to Headspace Meditation app Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Standard and Bunkhouse properties In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to £1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee with regular monthly social activities
Jul 17, 2025
Full time
Decimo is the design and culinary jewel in our crown at The Standard, London. Here, Chef Peter Sanchez-Iglesias merges the Spanish cuisine of his family with his love of Mexico for his debut London restaurant. Expect lots of flavour - open fire cooking, mezcal cocktails, and a dramatically different tortilla - with floor-to-ceiling windows and dramatic views across the London skyline. Defined by its richness of personality, diversity of background, lifestyle, design, and focus on guest experience, Decimo's team bring this space to life; engaging with our guests and vibrating social energy day and night to communicate the thought, passion, and collaboration that goes into creating this unique late-night dining destination. We are now seeking a dynamic leader to join us as Decimo General Manager . Your role As Decimo General Manager your role will principally be operational, providing senior management support to the restaurant team during service. You will also manage many aspects of training and development, compliance, recruitment, budgeting, payroll, and supporting business development with the F&B Director and 10th Floor Operations Director. You will make guest engagement and experience front and centre, support and develop Decimo's social and cultural programming, ensure smooth communication with all departments, and develop and implement strategies to increase covers and average spend revenues. Decimo operates Tuesday-Saturday with upwards of 200-300 covers on a busy night, so you will need to be used to operating at the highest level in a high-volume environment. You will of course be passionate about service, with an exceptional working knowledge of restaurant operations and the order of service, and have a deep appreciation for quality wines and cocktails. You will work closely with your management team to lead and direct service delivery across the lounge and restaurant, with a hands-on approach to ensure everything runs smoothly, guest tables are 'touched' and greeted, and dinner service transitions into late night party vibes as we evolve seamlessly into a late-night lounge with acclaimed DJs, live music and other social events. Decimo also hosts special event buyouts and party nights that can transform the space for over 400 guests. Finally, and importantly, you will need to be highly social, upbeat, friendly, confident, able to handle pressure well, thrive in a busy high-volume, high-energy environment, and manage multiple tasks and guests with ease. Do you have what it takes to be our Decimo General Manager at The Standard Prior experience as a General Restaurant Manager a similar 'lifestyle' high volume destination restaurant is essential for this role. You will also have an uncompromised and natural flair for service and be able to build genuine relationships with guests. In addition, you will need Excellent understanding and experience in Restaurant Operations and General Manager responsibilities Strong knowledge, interest in and appreciation for great food and service ( Spanish / Mexican cuisine and open fire cooking experience is a plus) Strong wine and beverage knowledge to WSET Level 2 (knowledge of Mezcal / Tequila is a plus) Highly motivated and pro-active; act with professionalism and positivity in all interactions Display a passionate, fun and enthusiastic approach to work to inspire and motivate the team, and create an enjoyable, cohesive and supportive working environment Ability to deliver effective training to maintain consistent service standards and develop team knowledge and skills Good financial understanding including the management of budgets, cost control, revenue generation and P&L Control, monitor and analyse quality standards to the highest level in restaurant and bar, team knowledge and presentation, guest satisfaction and feedback, condition of equipment and spaces Guide and develop operational team on Decimo's design and financial awareness of FF&E and OS&E Knowledgeable on the latest market trends to drive revenue and develop innovative services and products Experience with sales and marketing to support marketing plan, generate restaurant bookings and grow market share Experience with Squirrel POS, Micros, Open table, Mapal One and Fourth HR Candidates should ideally hold a personal licence and Level 3 Food Safety certificate Available full-time with a fully flexible schedule, and able to work late-night Thursday-Saturday We also actively seek candidates with a diverse range of lifestyle skills and welcome applications from those in the arts, music, fashion, and entertainment industries to add a final touch of personality and theatre to our overall guest experience. If you think you have what it takes to be our Decimo General Manager , we would love to hear from you! All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment. Benefits Include Meals on Duty 28 Days Holiday rising to 33 days with service Pension Scheme Life Assurance (2 x Annual Salary) Medical Assistance (including online GP and Physio) Employee Assistance Programme with Well-being service Membership to Headspace Meditation app Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Standard and Bunkhouse properties In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to £1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee with regular monthly social activities
Operational Quality Manager page is loaded Operational Quality Manager Apply locations Desford, United Kingdom time type Full time posted on Posted 2 Days Ago job requisition id R Career Area: Manufacturing Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Title:Operational Quality Manager Salary:£84,800 - £95,000 depending on experience Contract:Full time & permanent - i f the ideal candidate is not local, relocation assistance will be considered within the UK Location:Desford, Leicestershire The Opportunity: As Operational Quality Manager to lead the implementation of LEAN practices and drive continuous improvement across our operations. In this role, you will champion process discipline and quality excellence, directly impacting facility efficiency and product integrity. You bring a deep understanding of quality and LEAN principles, along with a proven ability to coach and inspire teams to achieve operational excellence. What You Will Do: As the Operational Quality Manager, you are accountable for, but not limited to: Provide leadership to the quality team while supporting the wider operational goals of the business. Apply your expertise in quality standards, LEAN principles, and process compliance to maintain high-quality outputs and meet regulatory requirements. Develop and implement strategies to improve processes, reduce waste, and enhance efficiency using Six Sigma and LEAN methodologies. Work closely with global teams to align quality initiatives and share best practices across regions. Support the growth and development of team members to build a high-performing, quality-focused culture. NB:The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. What You Can Demonstrate: Quality Management - Expert: Leads the development and execution of quality strategies, integrating Lean, Six Sigma (MBB), and Industry 5.0 principles. Proven ability to drive continuous improvement through data-driven standards and advanced analytics. Problem Solving - Expert: Resolves complex, cross-functional challenges using structured methodologies like 8D and Six Sigma. Coaches' teams in root cause analysis and long-term solution design, ensuring sustainable outcomes. Planning (Tactical & Strategic) - Extensive Experience: Designs and delivers strategic roadmaps for Quality and Lean transformation, aligned with business goals. Skilled in managing resources, dependencies, and future-focused initiatives. Influencing - Extensive Experience: Builds alignment across diverse stakeholders through persuasive, data-backed communication. Influences decision-making at all levels, driving adoption of quality and operational improvements. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. What You Will Get One Company, Limitless Opportunities Caterpillar is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. We do business on every continent, principally operating through three primary segments - Construction Industries, Resource Industries, and Energy & Transportation - and providing financing and related services through our Financial Products segment. Careers at Caterpillar are limitless, we have opportunities in Engineering, Human Resources, Manufacturing, Marketing, Sales, Supply Chain and so much more. You can create the career you want. It's your time and talent, make it count. Our Sustainability Commitment Caterpillar has a long-standing commitment to sustainability, one of our five Values in Action. It is part of who we are and what we do. We actively lead sustainable green initiatives to preserve the environment; help reduce poverty with the Caterpillar Foundation and stay involved in the communities we help build. Benefits: 27 days annual leave plus bank holidays - opportunity to buy and sell, 31% Bonus, Car Allowance - £650pm, Contributory pension scheme - Caterpillar will double the employee's contribution up to 10%, Contributory share scheme - Caterpillar will match 50% of the employee's contribution, optional flexible benefits including access to private health and dental care plans, EV car lease etc. Travel: Up to 10% (global). Posting Dates: July 14, 2025 - July 18, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to apply? Join our Talent Community . There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar. Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
Jul 17, 2025
Full time
Operational Quality Manager page is loaded Operational Quality Manager Apply locations Desford, United Kingdom time type Full time posted on Posted 2 Days Ago job requisition id R Career Area: Manufacturing Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Title:Operational Quality Manager Salary:£84,800 - £95,000 depending on experience Contract:Full time & permanent - i f the ideal candidate is not local, relocation assistance will be considered within the UK Location:Desford, Leicestershire The Opportunity: As Operational Quality Manager to lead the implementation of LEAN practices and drive continuous improvement across our operations. In this role, you will champion process discipline and quality excellence, directly impacting facility efficiency and product integrity. You bring a deep understanding of quality and LEAN principles, along with a proven ability to coach and inspire teams to achieve operational excellence. What You Will Do: As the Operational Quality Manager, you are accountable for, but not limited to: Provide leadership to the quality team while supporting the wider operational goals of the business. Apply your expertise in quality standards, LEAN principles, and process compliance to maintain high-quality outputs and meet regulatory requirements. Develop and implement strategies to improve processes, reduce waste, and enhance efficiency using Six Sigma and LEAN methodologies. Work closely with global teams to align quality initiatives and share best practices across regions. Support the growth and development of team members to build a high-performing, quality-focused culture. NB:The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. What You Can Demonstrate: Quality Management - Expert: Leads the development and execution of quality strategies, integrating Lean, Six Sigma (MBB), and Industry 5.0 principles. Proven ability to drive continuous improvement through data-driven standards and advanced analytics. Problem Solving - Expert: Resolves complex, cross-functional challenges using structured methodologies like 8D and Six Sigma. Coaches' teams in root cause analysis and long-term solution design, ensuring sustainable outcomes. Planning (Tactical & Strategic) - Extensive Experience: Designs and delivers strategic roadmaps for Quality and Lean transformation, aligned with business goals. Skilled in managing resources, dependencies, and future-focused initiatives. Influencing - Extensive Experience: Builds alignment across diverse stakeholders through persuasive, data-backed communication. Influences decision-making at all levels, driving adoption of quality and operational improvements. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. What You Will Get One Company, Limitless Opportunities Caterpillar is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. We do business on every continent, principally operating through three primary segments - Construction Industries, Resource Industries, and Energy & Transportation - and providing financing and related services through our Financial Products segment. Careers at Caterpillar are limitless, we have opportunities in Engineering, Human Resources, Manufacturing, Marketing, Sales, Supply Chain and so much more. You can create the career you want. It's your time and talent, make it count. Our Sustainability Commitment Caterpillar has a long-standing commitment to sustainability, one of our five Values in Action. It is part of who we are and what we do. We actively lead sustainable green initiatives to preserve the environment; help reduce poverty with the Caterpillar Foundation and stay involved in the communities we help build. Benefits: 27 days annual leave plus bank holidays - opportunity to buy and sell, 31% Bonus, Car Allowance - £650pm, Contributory pension scheme - Caterpillar will double the employee's contribution up to 10%, Contributory share scheme - Caterpillar will match 50% of the employee's contribution, optional flexible benefits including access to private health and dental care plans, EV car lease etc. Travel: Up to 10% (global). Posting Dates: July 14, 2025 - July 18, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to apply? Join our Talent Community . There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar. Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
Launched in 2024, Interu is a traceability solution from iov42 that empowers users to securely and efficiently gather, verify, and share essential information across complex supply chains, all while ensuring privacy. Whether to meet ESG regulations (especially the upcoming EU Deforestation Regulation), conduct risk assessment or screen new suppliers, Interu offers a streamlined, secure approach to supply chain data management. Overview We're looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. You'll serve as the main point of contact, building strong relationships, managing day-to-day needs, driving renewals and generating expansion opportunities. With a balance of technical understanding and clear communication, you'll act as both a trusted partner to your clients and the internal voice of the customer. We're a small team located throughout Europe, however, this role will principally be located around our London team. When we're looking for new team members, we're not just looking for fantastic background experience; we are also looking for people that are mission-driven and that fit our ethos of being kind, curious and collaborative. Key responsibilities Customer Success : proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing value from our solutions. Client onboarding : create and lead project plans managing all stages of the process to accelerate time-to-value (platform setup, data integration, user training and go live) Supplier onboarding : deliver training sessions and proactively engage with client suppliers to ensure consistent data collection, adoption and engagement from the clients' supply chain. Professional Services : deliver ad hoc tailored services that extend value beyond the core SaaS deliverables and subscription. User Support : ensure timely response and resolution of user queries by directly answering platform questions and escalating technical issues to the Engineering team. Reporting : provide accurate and timely reporting for all accounts in your portfolio, keeping the CRM up-to-date, flagging key activities and escalating risk. Product collaboration : gather and translate user feedback and suggestions to inform potential improvements and help the Product team drive the solution roadmap. Sales collaboration : closely work with the Sales team to position the Customer Success programme during pre-Sales, ensure subscription renewal at all clients; and generate, escalate and help convert up-sell and cross-sell opportunities. Marketing collaboration : develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts ). Operations : as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function and/or across other functions (e.g. writing playbooks, deploying new tools, enhancing and documenting processes ). About you 4+ years Customer Success experience in the SaaS industry, preferably in the ESG, sustainability and/or compliance space Proven track record of successfully coordinating multiple business critical projects at once and managing a portfolio of large global accounts with different entities Clear verbal and written communicator, English business fluency essential Fluency in other languages would be a great plus, particularly Mandarin, Portuguese, German and Dutch. Excellent presentation skills, capable of commanding advanced discussions with the client's C-Suite and other stakeholders in a confident, credible and engaging manner Good commercial acumen and customer-first attitude Highly organised with great attention to detail Self-motivated, proactive, pragmatic and curious about learning and solving problems Experience working with customer success and/or client engagement tools Team player, able to coordinate and build strong working relationships with all partner functions: Support, Sales, Product and Engineering Passion for environmental, climate, or sustainability issues, and a genuine interest in supporting organisations working towards positive impact The opportunity to work remotely 3 days/week and 2 days/week from our London Wework office A technical challenge on a project that can make a difference
Jul 16, 2025
Full time
Launched in 2024, Interu is a traceability solution from iov42 that empowers users to securely and efficiently gather, verify, and share essential information across complex supply chains, all while ensuring privacy. Whether to meet ESG regulations (especially the upcoming EU Deforestation Regulation), conduct risk assessment or screen new suppliers, Interu offers a streamlined, secure approach to supply chain data management. Overview We're looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. You'll serve as the main point of contact, building strong relationships, managing day-to-day needs, driving renewals and generating expansion opportunities. With a balance of technical understanding and clear communication, you'll act as both a trusted partner to your clients and the internal voice of the customer. We're a small team located throughout Europe, however, this role will principally be located around our London team. When we're looking for new team members, we're not just looking for fantastic background experience; we are also looking for people that are mission-driven and that fit our ethos of being kind, curious and collaborative. Key responsibilities Customer Success : proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing value from our solutions. Client onboarding : create and lead project plans managing all stages of the process to accelerate time-to-value (platform setup, data integration, user training and go live) Supplier onboarding : deliver training sessions and proactively engage with client suppliers to ensure consistent data collection, adoption and engagement from the clients' supply chain. Professional Services : deliver ad hoc tailored services that extend value beyond the core SaaS deliverables and subscription. User Support : ensure timely response and resolution of user queries by directly answering platform questions and escalating technical issues to the Engineering team. Reporting : provide accurate and timely reporting for all accounts in your portfolio, keeping the CRM up-to-date, flagging key activities and escalating risk. Product collaboration : gather and translate user feedback and suggestions to inform potential improvements and help the Product team drive the solution roadmap. Sales collaboration : closely work with the Sales team to position the Customer Success programme during pre-Sales, ensure subscription renewal at all clients; and generate, escalate and help convert up-sell and cross-sell opportunities. Marketing collaboration : develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts ). Operations : as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function and/or across other functions (e.g. writing playbooks, deploying new tools, enhancing and documenting processes ). About you 4+ years Customer Success experience in the SaaS industry, preferably in the ESG, sustainability and/or compliance space Proven track record of successfully coordinating multiple business critical projects at once and managing a portfolio of large global accounts with different entities Clear verbal and written communicator, English business fluency essential Fluency in other languages would be a great plus, particularly Mandarin, Portuguese, German and Dutch. Excellent presentation skills, capable of commanding advanced discussions with the client's C-Suite and other stakeholders in a confident, credible and engaging manner Good commercial acumen and customer-first attitude Highly organised with great attention to detail Self-motivated, proactive, pragmatic and curious about learning and solving problems Experience working with customer success and/or client engagement tools Team player, able to coordinate and build strong working relationships with all partner functions: Support, Sales, Product and Engineering Passion for environmental, climate, or sustainability issues, and a genuine interest in supporting organisations working towards positive impact The opportunity to work remotely 3 days/week and 2 days/week from our London Wework office A technical challenge on a project that can make a difference
Principal Amazon Q Strategist, Customer Success Team Job ID: AWS EMEA SARL (UK Branch) AWS is known for its relentless customer obsession. Our Professional Services teams help customers succeed using AWS technologies that align with new ways of managing people and rearchitecting critical processes to leverage Gen AI capabilities. AWS Amazon Q Customer Success Team (Q-CST) members leverage their deep knowledge of AWS data services and analytics to propose, architect, and implement solutions in collaboration with sales and partner teams. Principal Q Strategists shape industries, market segments, and technical domains through their vision and expertise in AWS services and market trends. They architect complex Amazon Q implementations that transform enterprise operations while managing multiple high-impact customer engagements. Senior executives seek their guidance to develop comprehensive generative AI strategies. They guide customers from initial POC to Production, then build roadmaps for scaling Amazon Q adoption across the Enterprise. With exceptional business acumen and technical depth, Principal Strategists cultivate relationships with C-suite executives, driving innovation across industries. They identify patterns to create architectural capabilities that accelerate Amazon Q adoption and value realization. They solve novel problems and develop long-term technology strategies based on their vision. These leaders are accountable for outcomes with definitive ROI, balancing risk and quality while working with executive stakeholders. They facilitate contract/Memorandum of Understanding (MOU) signing, set expectations, and own delivery oversight. This hybrid position combines AWS platform expertise and hands-on building capabilities with cross-industry business acumen, driven by passion for knowledge acquisition and customer obsession. Key job responsibilities - Lead complex technical initiatives and develop industry-specific Amazon Q solutions that address complex business challenges - Drive innovation by identifying patterns across implementations to develop architectural patterns that maximize business value - Provide thought leadership on enterprise AI transformation at high-profile industry events and serve in an advisory capacity with delivery architects - Lead transformation programs for successful generative AI adoption, driving opportunities from ideation through delivery while measuring ROI - Engage effectively with C-suite executives, managers, and technologists to discuss complex business concepts and gain buy-in for strategic initiatives - Shape Amazon Q's evolution through strategic collaboration with service teams - Guide delivery teams through complex planning decisions and orchestrate resources across multiple customer projects to maximize impact - Engage with AWS teams including Generative AI Innovation Center, solutions architects, business development, and partners - Stay current on industry trends and competitive landscape, recommending enhancements to the customer success model - Create scalable mechanisms and best practices for Amazon Q implementation across different industries About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS • 7+ years experience in enterprise-scale cloud solutions architecture and delivery • 7+ years of customer-facing experience leading enterprise cloud solutions • Experience leading generative AI transformations at enterprise scale • Demonstrated track record of influencing C-suite executives and driving organizational change • Bachelor's degree, or 7+ years of professional or military experience • Experience in technical design, architecture and databases (SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) • Experience implementing serverless distributed solutions • Software development experience with object-oriented languages and deep expertise in AI/ML PREFERRED QUALIFICATIONS • Proven ability to shape market segments and assess new technical/business opportunities • Track record of developing and implementing long-term technology strategies across industries • Experience leading cross-functional teams across organizations • Thought leadership and industry recognition in AI/ML domain • Experience creating scalable mechanisms that drive innovation across organizations Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 16, 2025
Full time
Principal Amazon Q Strategist, Customer Success Team Job ID: AWS EMEA SARL (UK Branch) AWS is known for its relentless customer obsession. Our Professional Services teams help customers succeed using AWS technologies that align with new ways of managing people and rearchitecting critical processes to leverage Gen AI capabilities. AWS Amazon Q Customer Success Team (Q-CST) members leverage their deep knowledge of AWS data services and analytics to propose, architect, and implement solutions in collaboration with sales and partner teams. Principal Q Strategists shape industries, market segments, and technical domains through their vision and expertise in AWS services and market trends. They architect complex Amazon Q implementations that transform enterprise operations while managing multiple high-impact customer engagements. Senior executives seek their guidance to develop comprehensive generative AI strategies. They guide customers from initial POC to Production, then build roadmaps for scaling Amazon Q adoption across the Enterprise. With exceptional business acumen and technical depth, Principal Strategists cultivate relationships with C-suite executives, driving innovation across industries. They identify patterns to create architectural capabilities that accelerate Amazon Q adoption and value realization. They solve novel problems and develop long-term technology strategies based on their vision. These leaders are accountable for outcomes with definitive ROI, balancing risk and quality while working with executive stakeholders. They facilitate contract/Memorandum of Understanding (MOU) signing, set expectations, and own delivery oversight. This hybrid position combines AWS platform expertise and hands-on building capabilities with cross-industry business acumen, driven by passion for knowledge acquisition and customer obsession. Key job responsibilities - Lead complex technical initiatives and develop industry-specific Amazon Q solutions that address complex business challenges - Drive innovation by identifying patterns across implementations to develop architectural patterns that maximize business value - Provide thought leadership on enterprise AI transformation at high-profile industry events and serve in an advisory capacity with delivery architects - Lead transformation programs for successful generative AI adoption, driving opportunities from ideation through delivery while measuring ROI - Engage effectively with C-suite executives, managers, and technologists to discuss complex business concepts and gain buy-in for strategic initiatives - Shape Amazon Q's evolution through strategic collaboration with service teams - Guide delivery teams through complex planning decisions and orchestrate resources across multiple customer projects to maximize impact - Engage with AWS teams including Generative AI Innovation Center, solutions architects, business development, and partners - Stay current on industry trends and competitive landscape, recommending enhancements to the customer success model - Create scalable mechanisms and best practices for Amazon Q implementation across different industries About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS • 7+ years experience in enterprise-scale cloud solutions architecture and delivery • 7+ years of customer-facing experience leading enterprise cloud solutions • Experience leading generative AI transformations at enterprise scale • Demonstrated track record of influencing C-suite executives and driving organizational change • Bachelor's degree, or 7+ years of professional or military experience • Experience in technical design, architecture and databases (SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) • Experience implementing serverless distributed solutions • Software development experience with object-oriented languages and deep expertise in AI/ML PREFERRED QUALIFICATIONS • Proven ability to shape market segments and assess new technical/business opportunities • Track record of developing and implementing long-term technology strategies across industries • Experience leading cross-functional teams across organizations • Thought leadership and industry recognition in AI/ML domain • Experience creating scalable mechanisms that drive innovation across organizations Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read. This is true both at home and at work. If you're reading this and nodding, check out our brand video . Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale-until now. Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's and more. Read stories from happy customers and what 1,200+ people say on G2 . In February 2024, G2 named us as the fastest growing company in the world. Today, we're at a $2.1bn valuation and we recently raised our Series D. This brings our total funding to over $330M from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook. About the job We're looking for a Senior or Principal Product Manager to help shape the future of video creation within our platform. Your work will democratise the video creation process and bring the magic of video communication to areas of the enterprise not previously possible. Think of it as an opportunity to enable a paradigm shift in video creation; today users find complexity and editing challenges, whereas we see a future where anyone can sit in the directors chair and bring a vision to life while removed from the day-to-day complexity of video production Our platform is used by a community of passionate users, from freelancers, to content creators working in Fortune 500 companies. You will need to deeply understand the needs of our community, users, and customers and stay on top of the latest developments in the generative video & avatar space to shape your own product area. The Video Creation capabilities you'll own are at the core of our product experience. You'll help us identify the use cases to prioritize for video creation and then build a unified creation experience that blends RAG, fine-tuned LLMs, and other ML-systems working in orchestration along with the features within our Editor. You'll shape a macro UX experience that shifts users away from the micro-level editing that is common in video production today wile owning the core creative experience. You'll find high agency, autonomy, and an opportunity for impact regardless of the product area. Requirements: 5+ years of experience managing world-class products. Customer obsession. Strong product opinions and taste - not shying away from proposing solutions based on your intuition and experience. Ability to think at a high level about product strategy and bridge business goals with technical considerations. Ability to take ownership of the end-to-end idea to product process and work as a self-directed member of the development team. Strong UX focus and understanding of human behaviour. Proven track record of shipping impactful products. Ability to be an outstanding cross-functional partner; from Engineering, to Design, Sales, Customer Support, and anyone else that will enable you to ship impactful product. Our culture At Synthesia we're passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here. You will be compensated well with a generous salary and equity. Flexible, hybrid role based from one of our London, Copenhagen, Munich, Zurich, or Amsterdam offices or remote across Europe. You get 25 days of annual leave + local holidays. Regular team offsites where you'll get to collaborate with the product & engineering team in person. ️ Work from home budget Work from anywhere policy of 60 days per year You will join an established company culture with regular socials. You can participate in a generous referral scheme. Huge opportunity for a career defining role as we go from a series D scale-up with strong PMF to the next phase of growth. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile You're welcome to use this field share any context that would be useful for the person reviewing your application to read. This role will require you to be based out of Europe - is this acceptable to you? Select Are you legally authorised to work in the country you wish to work in without the need for visa sponsorship? Select Do you require ongoing employer support to maintain your right to work (e.g., visa renewals or work permit sponsorship)? Select By checking this box, I agree to allow Synthesia to retain my data for future opportunities for employment for up to 700 days after the conclusion of consideration of my current application for employment.
Jul 16, 2025
Full time
From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read. This is true both at home and at work. If you're reading this and nodding, check out our brand video . Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale-until now. Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's and more. Read stories from happy customers and what 1,200+ people say on G2 . In February 2024, G2 named us as the fastest growing company in the world. Today, we're at a $2.1bn valuation and we recently raised our Series D. This brings our total funding to over $330M from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook. About the job We're looking for a Senior or Principal Product Manager to help shape the future of video creation within our platform. Your work will democratise the video creation process and bring the magic of video communication to areas of the enterprise not previously possible. Think of it as an opportunity to enable a paradigm shift in video creation; today users find complexity and editing challenges, whereas we see a future where anyone can sit in the directors chair and bring a vision to life while removed from the day-to-day complexity of video production Our platform is used by a community of passionate users, from freelancers, to content creators working in Fortune 500 companies. You will need to deeply understand the needs of our community, users, and customers and stay on top of the latest developments in the generative video & avatar space to shape your own product area. The Video Creation capabilities you'll own are at the core of our product experience. You'll help us identify the use cases to prioritize for video creation and then build a unified creation experience that blends RAG, fine-tuned LLMs, and other ML-systems working in orchestration along with the features within our Editor. You'll shape a macro UX experience that shifts users away from the micro-level editing that is common in video production today wile owning the core creative experience. You'll find high agency, autonomy, and an opportunity for impact regardless of the product area. Requirements: 5+ years of experience managing world-class products. Customer obsession. Strong product opinions and taste - not shying away from proposing solutions based on your intuition and experience. Ability to think at a high level about product strategy and bridge business goals with technical considerations. Ability to take ownership of the end-to-end idea to product process and work as a self-directed member of the development team. Strong UX focus and understanding of human behaviour. Proven track record of shipping impactful products. Ability to be an outstanding cross-functional partner; from Engineering, to Design, Sales, Customer Support, and anyone else that will enable you to ship impactful product. Our culture At Synthesia we're passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here. You will be compensated well with a generous salary and equity. Flexible, hybrid role based from one of our London, Copenhagen, Munich, Zurich, or Amsterdam offices or remote across Europe. You get 25 days of annual leave + local holidays. Regular team offsites where you'll get to collaborate with the product & engineering team in person. ️ Work from home budget Work from anywhere policy of 60 days per year You will join an established company culture with regular socials. You can participate in a generous referral scheme. Huge opportunity for a career defining role as we go from a series D scale-up with strong PMF to the next phase of growth. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile You're welcome to use this field share any context that would be useful for the person reviewing your application to read. This role will require you to be based out of Europe - is this acceptable to you? Select Are you legally authorised to work in the country you wish to work in without the need for visa sponsorship? Select Do you require ongoing employer support to maintain your right to work (e.g., visa renewals or work permit sponsorship)? Select By checking this box, I agree to allow Synthesia to retain my data for future opportunities for employment for up to 700 days after the conclusion of consideration of my current application for employment.
Technical Acct Mgr (EMEA), ES - EMEA - Partner Job ID: Amazon Web Services EMEA SARL, Dutch Branch Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises The Role As a TAM, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. Watch a short video about life as a Technical Account Manager here: The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment - Experience in technical engineering - Bachelor's degree PREFERRED QUALIFICATIONS - Experience with AWS services or other cloud offerings - Experience in internal enterprise or external customer-facing environment as a technical lead Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 16, 2025
Full time
Technical Acct Mgr (EMEA), ES - EMEA - Partner Job ID: Amazon Web Services EMEA SARL, Dutch Branch Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises The Role As a TAM, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. Watch a short video about life as a Technical Account Manager here: The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment - Experience in technical engineering - Bachelor's degree PREFERRED QUALIFICATIONS - Experience with AWS services or other cloud offerings - Experience in internal enterprise or external customer-facing environment as a technical lead Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Services AI Data Solution Principal (Services Technical PreSales), based London Job Summary: The Services AI Data Solutions Principal is a customer-facing, technical presales leader responsible for driving Dell Technologies' AI and Data Services revenue across a wide portfolio of enterprise customers and industries. This role requires strong technical expertise in AI and associated Data engineering and Data management disciplines, strong consultative selling skills, executive-level communications, and business development acumen. The candidate will jointly lead and influence customers from initial opportunity discovery through proposal development and deal closure while collaborating closely with Dell sales, delivery, product, and partner teams. This role carries sales pipeline joint-ownership within an aligned pod of professionals, quota-bearing objectives, and requires the ability to manage multiple active pursuits simultaneously across a diverse customer set. Key Responsibilities: Sales Motion & Business Development Lead technical presales engagements across multiple concurrent customer opportunities. Lead the development of services proposals in collaboration with other Dell teams and customer stakeholders. Facilitate consultative workshops with customers to; Understand key customer challenges and position Dell Technologies services value Translate business requirements into actionable proposals with outcomes aligned to measurable business outcomes. Confidently communicate vision and value proposition to technical and executive audiences Serve as the accountable technical SME driving deal progression, revenue attainment, and closure. Partner with Sales Executives, Business Development Managers, Account Managers, and Service Delivery teams to jointly develop, qualify, and advance pipeline opportunities. Support sales forecasting, reporting, pipeline management, and quota achievement. Structure deals to meet customer needs while aligning Dell's services portfolio, delivery capabilities, and financial objectives. Entrepreneurial focus to drive innovation, efficiency, process/IP improvement opportunities, coach and enable Dell sales and presales teams on AI/Data solution positioning, capabilities, and value articulation. Build and maintain a strong personal network across Dell's global sales, product, engineering, and partner ecosystem to effectively orchestrate deal success. Customer Engagement & Executive Communication Lead consultative discovery workshops with business and technical executives to identify AI/Data/GenAI solution opportunities and strategies. Workes with other technical PreSales teams to translate business objectives into actionable technical architectures and service proposals. Develop and deliver compelling customer presentations, demos, proposals, and design sessions to both executive and technical audiences. Manage customer expectations across complex solution lifecycles with strong delegation, accountability, and stakeholder management skills. Technical Solution Leadership Architect Services end-to-end data and AI solutions across data pipelines, data lakes, data governance, AI model pipelines, and enterprise AI platforms. Apply knowledge of GenAI-specific data ingestion, vector store integration, RAG pipelines, agentic frameworks, and multi-modal data management. Collaborate on AI platform designs leveraging Dell's product and partner ecosystem e.g. NVAIE, Run.ai, H2O.ai, ClearML, OpenShift, etc. Provide expert guidance on modern data stack components: data quality, metadata management, observability, data products, feature stores, with governance and Dell's maturity model frameworks. Stay current on emerging AI and associated Data Management technologies. Actively contribute field feedback to Dell's product management and service development teams to shape evolving offerings. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Required Qualifications: Bachelor's degree in Computer Science Analytics, Information Systems, Engineering, or equivalent experience. Typically 15+ years of enterprise consulting, presales, or technical solution development experience Typically 5+ years of experience designing and delivering AI/ML solutions with extensive emphasis on data integration, data pipelines, and data platform architectures. Typically 4+ years in a quota-carrying technical presales, client partner, or solution principal role. Experience supporting sales forecasting, pipeline management, deal structuring, and sales coaching. Familiarity with AI/ML and Data Management frameworks and tools (TensorFlow, PyTorch, Keras, Spark, Databricks etc.) Experience in on-premise data center infrastructures relevant to AI/ML, Data and Data Management Strong cross-functional leadership and internal stakeholder management skills. Exceptional presentation, proposal development, and executive storytelling capabilities. Ability to travel regionally up to 50%. Desirable Requirements Master's degree or equivalent advanced technical/business training. Experience implementing AI governance, model management, and AI risk frameworks in a consultative setting and related process framework. Familiarity with Dell product portfolio, including Dell NVIDIA AI Factory, PowerScale, ObjectScale, Dell Data Lakehouse. Familiarity with Dell services sales methodologies and governance models. Experience working with large enterprise, healthcare, manufacturing, energy, federal, or regulated industries. Understanding of security, DevSecOps, and hybrid/multi-cloud architectures. Negotiation, facilitation, and conflict resolution skills. Who we are: We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 17th July 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270069
Jul 16, 2025
Full time
Services AI Data Solution Principal (Services Technical PreSales), based London Job Summary: The Services AI Data Solutions Principal is a customer-facing, technical presales leader responsible for driving Dell Technologies' AI and Data Services revenue across a wide portfolio of enterprise customers and industries. This role requires strong technical expertise in AI and associated Data engineering and Data management disciplines, strong consultative selling skills, executive-level communications, and business development acumen. The candidate will jointly lead and influence customers from initial opportunity discovery through proposal development and deal closure while collaborating closely with Dell sales, delivery, product, and partner teams. This role carries sales pipeline joint-ownership within an aligned pod of professionals, quota-bearing objectives, and requires the ability to manage multiple active pursuits simultaneously across a diverse customer set. Key Responsibilities: Sales Motion & Business Development Lead technical presales engagements across multiple concurrent customer opportunities. Lead the development of services proposals in collaboration with other Dell teams and customer stakeholders. Facilitate consultative workshops with customers to; Understand key customer challenges and position Dell Technologies services value Translate business requirements into actionable proposals with outcomes aligned to measurable business outcomes. Confidently communicate vision and value proposition to technical and executive audiences Serve as the accountable technical SME driving deal progression, revenue attainment, and closure. Partner with Sales Executives, Business Development Managers, Account Managers, and Service Delivery teams to jointly develop, qualify, and advance pipeline opportunities. Support sales forecasting, reporting, pipeline management, and quota achievement. Structure deals to meet customer needs while aligning Dell's services portfolio, delivery capabilities, and financial objectives. Entrepreneurial focus to drive innovation, efficiency, process/IP improvement opportunities, coach and enable Dell sales and presales teams on AI/Data solution positioning, capabilities, and value articulation. Build and maintain a strong personal network across Dell's global sales, product, engineering, and partner ecosystem to effectively orchestrate deal success. Customer Engagement & Executive Communication Lead consultative discovery workshops with business and technical executives to identify AI/Data/GenAI solution opportunities and strategies. Workes with other technical PreSales teams to translate business objectives into actionable technical architectures and service proposals. Develop and deliver compelling customer presentations, demos, proposals, and design sessions to both executive and technical audiences. Manage customer expectations across complex solution lifecycles with strong delegation, accountability, and stakeholder management skills. Technical Solution Leadership Architect Services end-to-end data and AI solutions across data pipelines, data lakes, data governance, AI model pipelines, and enterprise AI platforms. Apply knowledge of GenAI-specific data ingestion, vector store integration, RAG pipelines, agentic frameworks, and multi-modal data management. Collaborate on AI platform designs leveraging Dell's product and partner ecosystem e.g. NVAIE, Run.ai, H2O.ai, ClearML, OpenShift, etc. Provide expert guidance on modern data stack components: data quality, metadata management, observability, data products, feature stores, with governance and Dell's maturity model frameworks. Stay current on emerging AI and associated Data Management technologies. Actively contribute field feedback to Dell's product management and service development teams to shape evolving offerings. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Required Qualifications: Bachelor's degree in Computer Science Analytics, Information Systems, Engineering, or equivalent experience. Typically 15+ years of enterprise consulting, presales, or technical solution development experience Typically 5+ years of experience designing and delivering AI/ML solutions with extensive emphasis on data integration, data pipelines, and data platform architectures. Typically 4+ years in a quota-carrying technical presales, client partner, or solution principal role. Experience supporting sales forecasting, pipeline management, deal structuring, and sales coaching. Familiarity with AI/ML and Data Management frameworks and tools (TensorFlow, PyTorch, Keras, Spark, Databricks etc.) Experience in on-premise data center infrastructures relevant to AI/ML, Data and Data Management Strong cross-functional leadership and internal stakeholder management skills. Exceptional presentation, proposal development, and executive storytelling capabilities. Ability to travel regionally up to 50%. Desirable Requirements Master's degree or equivalent advanced technical/business training. Experience implementing AI governance, model management, and AI risk frameworks in a consultative setting and related process framework. Familiarity with Dell product portfolio, including Dell NVIDIA AI Factory, PowerScale, ObjectScale, Dell Data Lakehouse. Familiarity with Dell services sales methodologies and governance models. Experience working with large enterprise, healthcare, manufacturing, energy, federal, or regulated industries. Understanding of security, DevSecOps, and hybrid/multi-cloud architectures. Negotiation, facilitation, and conflict resolution skills. Who we are: We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 17th July 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270069
Services AI Data Solution Principal (Services Technical PreSales), based London Job Summary: The Services AI Data Solutions Principal is a customer-facing, technical presales leader responsible for driving Dell Technologies' AI and Data Services revenue across a wide portfolio of enterprise customers and industries. This role requires strong technical expertise in AI and associated Data engineering and Data management disciplines, strong consultative selling skills, executive-level communications, and business development acumen. The candidate will jointly lead and influence customers from initial opportunity discovery through proposal development and deal closure while collaborating closely with Dell sales, delivery, product, and partner teams. This role carries sales pipeline joint-ownership within an aligned pod of professionals, quota-bearing objectives, and requires the ability to manage multiple active pursuits simultaneously across a diverse customer set. Key Responsibilities: Sales Motion & Business Development Lead technical presales engagements across multiple concurrent customer opportunities. Lead the development of services proposals in collaboration with other Dell teams and customer stakeholders. Facilitate consultative workshops with customers to; Understand key customer challenges and position Dell Technologies services value Translate business requirements into actionable proposals with outcomes aligned to measurable business outcomes. Confidently communicate vision and value proposition to technical and executive audiences Serve as the accountable technical SME driving deal progression, revenue attainment, and closure. Partner with Sales Executives, Business Development Managers, Account Managers, and Service Delivery teams to jointly develop, qualify, and advance pipeline opportunities. Support sales forecasting, reporting, pipeline management, and quota achievement. Structure deals to meet customer needs while aligning Dell's services portfolio, delivery capabilities, and financial objectives. Entrepreneurial focus to drive innovation, efficiency, process/IP improvement opportunities, coach and enable Dell sales and presales teams on AI/Data solution positioning, capabilities, and value articulation. Build and maintain a strong personal network across Dell's global sales, product, engineering, and partner ecosystem to effectively orchestrate deal success. Customer Engagement & Executive Communication Lead consultative discovery workshops with business and technical executives to identify AI/Data/GenAI solution opportunities and strategies. Workes with other technical PreSales teams to translate business objectives into actionable technical architectures and service proposals. Develop and deliver compelling customer presentations, demos, proposals, and design sessions to both executive and technical audiences. Manage customer expectations across complex solution lifecycles with strong delegation, accountability, and stakeholder management skills. Technical Solution Leadership Architect Services end-to-end data and AI solutions across data pipelines, data lakes, data governance, AI model pipelines, and enterprise AI platforms. Apply knowledge of GenAI-specific data ingestion, vector store integration, RAG pipelines, agentic frameworks, and multi-modal data management. Collaborate on AI platform designs leveraging Dell's product and partner ecosystem e.g. NVAIE, Run.ai, H2O.ai, ClearML, OpenShift, etc. Provide expert guidance on modern data stack components: data quality, metadata management, observability, data products, feature stores, with governance and Dell's maturity model frameworks. Stay current on emerging AI and associated Data Management technologies. Actively contribute field feedback to Dell's product management and service development teams to shape evolving offerings. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Required Qualifications: Bachelor's degree in Computer Science Analytics, Information Systems, Engineering, or equivalent experience. Typically 15+ years of enterprise consulting, presales, or technical solution development experience Typically 5+ years of experience designing and delivering AI/ML solutions with extensive emphasis on data integration, data pipelines, and data platform architectures. Typically 4+ years in a quota-carrying technical presales, client partner, or solution principal role. Experience supporting sales forecasting, pipeline management, deal structuring, and sales coaching. Familiarity with AI/ML and Data Management frameworks and tools (TensorFlow, PyTorch, Keras, Spark, Databricks etc.) Experience in on-premise data center infrastructures relevant to AI/ML, Data and Data Management Strong cross-functional leadership and internal stakeholder management skills. Exceptional presentation, proposal development, and executive storytelling capabilities. Ability to travel regionally up to 50%. Desirable Requirements Master's degree or equivalent advanced technical/business training. Experience implementing AI governance, model management, and AI risk frameworks in a consultative setting and related process framework. Familiarity with Dell product portfolio, including Dell NVIDIA AI Factory, PowerScale, ObjectScale, Dell Data Lakehouse. Familiarity with Dell services sales methodologies and governance models. Experience working with large enterprise, healthcare, manufacturing, energy, federal, or regulated industries. Understanding of security, DevSecOps, and hybrid/multi-cloud architectures. Negotiation, facilitation, and conflict resolution skills. Who we are: We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 17th July 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270069
Jul 16, 2025
Full time
Services AI Data Solution Principal (Services Technical PreSales), based London Job Summary: The Services AI Data Solutions Principal is a customer-facing, technical presales leader responsible for driving Dell Technologies' AI and Data Services revenue across a wide portfolio of enterprise customers and industries. This role requires strong technical expertise in AI and associated Data engineering and Data management disciplines, strong consultative selling skills, executive-level communications, and business development acumen. The candidate will jointly lead and influence customers from initial opportunity discovery through proposal development and deal closure while collaborating closely with Dell sales, delivery, product, and partner teams. This role carries sales pipeline joint-ownership within an aligned pod of professionals, quota-bearing objectives, and requires the ability to manage multiple active pursuits simultaneously across a diverse customer set. Key Responsibilities: Sales Motion & Business Development Lead technical presales engagements across multiple concurrent customer opportunities. Lead the development of services proposals in collaboration with other Dell teams and customer stakeholders. Facilitate consultative workshops with customers to; Understand key customer challenges and position Dell Technologies services value Translate business requirements into actionable proposals with outcomes aligned to measurable business outcomes. Confidently communicate vision and value proposition to technical and executive audiences Serve as the accountable technical SME driving deal progression, revenue attainment, and closure. Partner with Sales Executives, Business Development Managers, Account Managers, and Service Delivery teams to jointly develop, qualify, and advance pipeline opportunities. Support sales forecasting, reporting, pipeline management, and quota achievement. Structure deals to meet customer needs while aligning Dell's services portfolio, delivery capabilities, and financial objectives. Entrepreneurial focus to drive innovation, efficiency, process/IP improvement opportunities, coach and enable Dell sales and presales teams on AI/Data solution positioning, capabilities, and value articulation. Build and maintain a strong personal network across Dell's global sales, product, engineering, and partner ecosystem to effectively orchestrate deal success. Customer Engagement & Executive Communication Lead consultative discovery workshops with business and technical executives to identify AI/Data/GenAI solution opportunities and strategies. Workes with other technical PreSales teams to translate business objectives into actionable technical architectures and service proposals. Develop and deliver compelling customer presentations, demos, proposals, and design sessions to both executive and technical audiences. Manage customer expectations across complex solution lifecycles with strong delegation, accountability, and stakeholder management skills. Technical Solution Leadership Architect Services end-to-end data and AI solutions across data pipelines, data lakes, data governance, AI model pipelines, and enterprise AI platforms. Apply knowledge of GenAI-specific data ingestion, vector store integration, RAG pipelines, agentic frameworks, and multi-modal data management. Collaborate on AI platform designs leveraging Dell's product and partner ecosystem e.g. NVAIE, Run.ai, H2O.ai, ClearML, OpenShift, etc. Provide expert guidance on modern data stack components: data quality, metadata management, observability, data products, feature stores, with governance and Dell's maturity model frameworks. Stay current on emerging AI and associated Data Management technologies. Actively contribute field feedback to Dell's product management and service development teams to shape evolving offerings. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Required Qualifications: Bachelor's degree in Computer Science Analytics, Information Systems, Engineering, or equivalent experience. Typically 15+ years of enterprise consulting, presales, or technical solution development experience Typically 5+ years of experience designing and delivering AI/ML solutions with extensive emphasis on data integration, data pipelines, and data platform architectures. Typically 4+ years in a quota-carrying technical presales, client partner, or solution principal role. Experience supporting sales forecasting, pipeline management, deal structuring, and sales coaching. Familiarity with AI/ML and Data Management frameworks and tools (TensorFlow, PyTorch, Keras, Spark, Databricks etc.) Experience in on-premise data center infrastructures relevant to AI/ML, Data and Data Management Strong cross-functional leadership and internal stakeholder management skills. Exceptional presentation, proposal development, and executive storytelling capabilities. Ability to travel regionally up to 50%. Desirable Requirements Master's degree or equivalent advanced technical/business training. Experience implementing AI governance, model management, and AI risk frameworks in a consultative setting and related process framework. Familiarity with Dell product portfolio, including Dell NVIDIA AI Factory, PowerScale, ObjectScale, Dell Data Lakehouse. Familiarity with Dell services sales methodologies and governance models. Experience working with large enterprise, healthcare, manufacturing, energy, federal, or regulated industries. Understanding of security, DevSecOps, and hybrid/multi-cloud architectures. Negotiation, facilitation, and conflict resolution skills. Who we are: We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 17th July 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270069
About Manufacture 2030: Are you inspired by the prospect of joining a fast growth and market-leading tech business that's on a mission to tackle climate change by accelerating the transition to low carbon, sustainable supply chains? Manufacture 2030 is a purpose-led software company. Our mission is to bring major corporations and their supply chain partners together to turn their bold carbon commitments into reality, creating a more sustainable future by 2030. Our cloud-based platform helps corporations and their suppliers to measure, manage and reduce carbon emissions and other environmental impacts. We are looking for a Key Account Manager to join our team and help us strengthen client relationships, deliver fantastic programmes, and support the evolution of our platform. This is a critical role in ensuring our clients maximize value from our solutions while helping M2030 grow and innovate. The role: As a Key Account Manager, you will own and develop key client relationships, ensuring client satisfaction, retention, and growth. You will work closely with global brands, helping them leverage M2030's platform to achieve their supply chain decarbonisation goals. Additionally, you will contribute to internal projects, improving efficiency and helping shape M2030's future. This role requires a strategic thinker and problem solver, with a strong ability to manage complex relationships, influence senior stakeholders, and identify new revenue opportunities. Requirements Principal Responsibilities: 1. Drive Revenue Growth & Business Expansion Secure renewals: Ensure high client retention rates by maintaining strong relationships and demonstrating ongoing value. Develop revenue streams: Identify upsell and cross-sell opportunities, introducing clients to new products and services. Commercial strategy: Develop account plans to drive revenue growth and client engagement. Turn existing clients into our strong advocates to win business with their industry peers. Support Sales Team with RFPs and bids to win new clients Work in partnership with the Marketing team to ensure programme evidence, client case studies and success stories are used to leverage future growth. 2. Deliver Exceptional Account Management & Client Success Own client relationships: Act as the primary point of contact for key accounts, ensuring long-term success. Understand client needs: Deeply understand each client's sustainability goals, business priorities, and challenges. Ensure platform adoption: Drive engagement with M2030's Data-as-a-Service (DaaS) platform, ensuring clients maximize its value. Provide strategic guidance: Advise clients on best practices in supply chain sustainability and emissions reduction. Monitor metrics: Track and report on client performance, proactively addressing challenges. Lead client reviews: Conduct regular business reviews to assess progress and identify areas for improvement. 3. Foster Expertise Industry expertise: Become a go-to expert on sustainability trends, supply chain decarbonization, and data-driven insights. Facilitate peer collaboration: Support convening clients to share best practices, build alignment and drive innovation. Represent M2030 externally: Speak at procurement and supplier webinars and events and develop industry partnerships to build a network of relationships. Produce high quality insightful reports showing key industry trends to assist clients to make data-driven decisions. 4. Support Internal Growth & Efficiency Bring the market voice into M2030: Gather and analyze client feedback to inform product development. Contribute to product strategy: Work with product teams to ensure M2030 continues to meet evolving client needs. Reduce team cost-to-serve: Identify ways to streamline account management processes and improve efficiency. Mentor & collaborate: Support and line manage junior team members, share insights, and contribute to a strong team culture. Knowledge, Skills, Qualifications and Experience: Essential Strong experience in account management, customer success, or sales within B2B SaaS, sustainability, or supply chain industries. Experience of working in a technology business Proven ability to drive revenue through renewals and upselling. Strategic thinker, able to analyze complex business challenges and develop solutions. Excellent stakeholder management, with experience influencing senior executives and decision-makers. Passion for sustainability, with a strong understanding of supply chain decarbonization. Experience using CRM systems and data analysis tools. Outstanding communication skills, both written and verbal. Ability to work well in an international and multi-cultural environment Excel literacy and confidence with building client reports and telling stories from data Desirable Experience in DaaS account management, particularly in sustainability, manufacturing, or supply chain. Understanding of corporate ESG goals and regulatory frameworks related to carbon emissions. Ability to work cross-functionally with sales, marketing, and product teams. Benefits What's in it for you? The opportunity to work with global brands and their suppliers, helping them to significantly reduce GHG emissions and wider environmental impacts An opportunity to help build a game changing software company from an early stage A culture of empowerment, with high levels of personal responsibility The opportunity to work with inspirational colleagues who are highly passionate and motivated by a belief that the work they do positively contributes to a more sustainable future An environment where new ideas and innovation are encouraged and rewarded Length of service award of annual leave Option to purchase 5 days additional leave per annum Personal Development budget Tea, coffee, weekly fruit and snacks in the office Company socials (a mix of remote and in-person) Flexible hybrid working Health Cash Plan Wellbeing support Life Assurance Company sick pay from day one of employment Our vision: A better and more sustainable future for all. Our mission: Empower manufacturers and suppliers alike to cut emissions by at least 50% by 2030. Our core values: Collaborative, Optimistic, Pragmatic, Inclusive, Agile
Jul 15, 2025
Full time
About Manufacture 2030: Are you inspired by the prospect of joining a fast growth and market-leading tech business that's on a mission to tackle climate change by accelerating the transition to low carbon, sustainable supply chains? Manufacture 2030 is a purpose-led software company. Our mission is to bring major corporations and their supply chain partners together to turn their bold carbon commitments into reality, creating a more sustainable future by 2030. Our cloud-based platform helps corporations and their suppliers to measure, manage and reduce carbon emissions and other environmental impacts. We are looking for a Key Account Manager to join our team and help us strengthen client relationships, deliver fantastic programmes, and support the evolution of our platform. This is a critical role in ensuring our clients maximize value from our solutions while helping M2030 grow and innovate. The role: As a Key Account Manager, you will own and develop key client relationships, ensuring client satisfaction, retention, and growth. You will work closely with global brands, helping them leverage M2030's platform to achieve their supply chain decarbonisation goals. Additionally, you will contribute to internal projects, improving efficiency and helping shape M2030's future. This role requires a strategic thinker and problem solver, with a strong ability to manage complex relationships, influence senior stakeholders, and identify new revenue opportunities. Requirements Principal Responsibilities: 1. Drive Revenue Growth & Business Expansion Secure renewals: Ensure high client retention rates by maintaining strong relationships and demonstrating ongoing value. Develop revenue streams: Identify upsell and cross-sell opportunities, introducing clients to new products and services. Commercial strategy: Develop account plans to drive revenue growth and client engagement. Turn existing clients into our strong advocates to win business with their industry peers. Support Sales Team with RFPs and bids to win new clients Work in partnership with the Marketing team to ensure programme evidence, client case studies and success stories are used to leverage future growth. 2. Deliver Exceptional Account Management & Client Success Own client relationships: Act as the primary point of contact for key accounts, ensuring long-term success. Understand client needs: Deeply understand each client's sustainability goals, business priorities, and challenges. Ensure platform adoption: Drive engagement with M2030's Data-as-a-Service (DaaS) platform, ensuring clients maximize its value. Provide strategic guidance: Advise clients on best practices in supply chain sustainability and emissions reduction. Monitor metrics: Track and report on client performance, proactively addressing challenges. Lead client reviews: Conduct regular business reviews to assess progress and identify areas for improvement. 3. Foster Expertise Industry expertise: Become a go-to expert on sustainability trends, supply chain decarbonization, and data-driven insights. Facilitate peer collaboration: Support convening clients to share best practices, build alignment and drive innovation. Represent M2030 externally: Speak at procurement and supplier webinars and events and develop industry partnerships to build a network of relationships. Produce high quality insightful reports showing key industry trends to assist clients to make data-driven decisions. 4. Support Internal Growth & Efficiency Bring the market voice into M2030: Gather and analyze client feedback to inform product development. Contribute to product strategy: Work with product teams to ensure M2030 continues to meet evolving client needs. Reduce team cost-to-serve: Identify ways to streamline account management processes and improve efficiency. Mentor & collaborate: Support and line manage junior team members, share insights, and contribute to a strong team culture. Knowledge, Skills, Qualifications and Experience: Essential Strong experience in account management, customer success, or sales within B2B SaaS, sustainability, or supply chain industries. Experience of working in a technology business Proven ability to drive revenue through renewals and upselling. Strategic thinker, able to analyze complex business challenges and develop solutions. Excellent stakeholder management, with experience influencing senior executives and decision-makers. Passion for sustainability, with a strong understanding of supply chain decarbonization. Experience using CRM systems and data analysis tools. Outstanding communication skills, both written and verbal. Ability to work well in an international and multi-cultural environment Excel literacy and confidence with building client reports and telling stories from data Desirable Experience in DaaS account management, particularly in sustainability, manufacturing, or supply chain. Understanding of corporate ESG goals and regulatory frameworks related to carbon emissions. Ability to work cross-functionally with sales, marketing, and product teams. Benefits What's in it for you? The opportunity to work with global brands and their suppliers, helping them to significantly reduce GHG emissions and wider environmental impacts An opportunity to help build a game changing software company from an early stage A culture of empowerment, with high levels of personal responsibility The opportunity to work with inspirational colleagues who are highly passionate and motivated by a belief that the work they do positively contributes to a more sustainable future An environment where new ideas and innovation are encouraged and rewarded Length of service award of annual leave Option to purchase 5 days additional leave per annum Personal Development budget Tea, coffee, weekly fruit and snacks in the office Company socials (a mix of remote and in-person) Flexible hybrid working Health Cash Plan Wellbeing support Life Assurance Company sick pay from day one of employment Our vision: A better and more sustainable future for all. Our mission: Empower manufacturers and suppliers alike to cut emissions by at least 50% by 2030. Our core values: Collaborative, Optimistic, Pragmatic, Inclusive, Agile
We believe it takes great people to create a great product. That's why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia. We're looking for a talented Principal Product Manager to join our Ecosystem team. You will be instrumental in creating a top-tier integrated partner ecosystem that helps to solve our customers' needs beyond our core product. You will be responsible for the strategy and product developments around helping to build a self-serve Marketplace of high-quality apps for our customers and partners (vendors, developers, resellers). If you're someone who has high empathy for users, is tech savvy, good with collaborating with others, loves data-driven decision-making, and is eager to learn about customer needs to build the best scalable and innovative solutions for our customers, we'd love to meet you! Your new adventure: Develop, own, and execute the Marketplace and Ecosystem roadmap and strategy, ensuring alignment with company goals and vision by collaborating closely with leadership and cross-functional stakeholders Maintain a customer-obsessed mindset by continuously learning about user needs, empathising with and advocating for customers, mastering data usage, and staying updated on competitor landscapes Monitor product performance - Set and track product performance metrics to identify areas for improvement and make data-driven decisions Roadmap planning - Responsible for developing and owning the product roadmap, working closely with stakeholders to ensure alignment with the company's goals and vision Manage the product backlog - Ensure that it is prioritized effectively and that the team is working on the most valuable parts at any given time Work in a cross-functional team with product designers and engineers to deliver the best solutions for our customers in collaboration with technology partnership managers, marketplace integration managers, analysts, researchers, marketing and customer-facing teams Communicate with internal stakeholders such as product, strategic partnerships, sales, marketing, and customer support teams to ensure that everyone is aligned on the product vision, roadmap, priorities and outcomes Mentoring product managers, helping them to develop their skills and achieve their career goals Actively leading or contributing to the implementation of best practices in area of expertise in the product organisation Experiment, innovate and seek new ways to bring us closer to our goals Identifying and managing product risks such as technical dependencies, resource constraints, and market shifts, and work with the team to mitigate these risks Get to know, work with and learn from the best talents in the industry Does this sound like you? At least 5+ years of experience in product management Previous experience as developer, project or product manager with delivering 3rd party integrations or marketplaces of different apps/services Owned individual problem spaces which may be ill-defined, don't have product-market fit or span across the functions and teams Well versed with different methodologies of exploration, experimentation and delivery, considered expert in some product skills methodologies Led or contributed to the implementation of best practices in area of expertise in the product organisation Thrives on challenge, constantly seeking opportunities to push boundaries, disrupt conventions, and deliver exceptional results Strong inclination towards experimentation and innovation, leveraging lean principles to test hypotheses and iterate rapidly Experience with generative research (including interviews and data analysis) to discover new insights about existing customer needs, product usage and market trends in the area of ownership The ability to work with bigger problem spaces and break them down into smaller well-defined problems and actionable steps The ability to set reasonable, relevant and measurable goals Proven experience with effectively aligning and managing a roadmap, limiting the dependencies with other teams Great communication skills for effective collaboration, including active listening and providing relevant feedback Fluency in English Proficiency with data analysis tools such as Amplitude is a plus Why Pipedrive? People-first culture - Be part of a team that values authenticity, champions collaboration, and supports each other-no egos, just teamwork. Work alongside top talent from around the world in an inclusive space where different perspectives fuel our best ideas. Everyone is welcome Unlock potential - Push boundaries, take ownership, and experiment with the latest technologies as we enhance our AI First Vision. We empower bold ideas that drive real change We've got you - Your well-being matters. Enjoy flexible hours, wellness perks and SWAG. Think performance-based bonuses, 28 paid leave days, well-being days, compassionate leave, and even pawternal leave-because we take care of ourselves and our people Grow with us - Whether through mentorship, coaching, or internal mobility, we invest in helping you unlock your potential. Open, honest feedback and clear communication are at our core. We grow together through trust and accountability Packed with purpose - Help 100,000+ small and medium-sized businesses grow and succeed while doing meaningful, customer-driven work Pipedrive is an equal-opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity, or veteran status. Based on this role's access to certain data, Pipedrive will be conducting a pre-employment background investigation in conjunction with your application for employment with our company. Such data will be handled in accordance with Pipedrive's Privacy Policy for Recruitment. We're looking for an experienced Principal Product Manager, for the Marketplace and Ecosystem area, to accelerate delivery and amplify customer value in our Platform department. If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.
Jul 15, 2025
Full time
We believe it takes great people to create a great product. That's why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia. We're looking for a talented Principal Product Manager to join our Ecosystem team. You will be instrumental in creating a top-tier integrated partner ecosystem that helps to solve our customers' needs beyond our core product. You will be responsible for the strategy and product developments around helping to build a self-serve Marketplace of high-quality apps for our customers and partners (vendors, developers, resellers). If you're someone who has high empathy for users, is tech savvy, good with collaborating with others, loves data-driven decision-making, and is eager to learn about customer needs to build the best scalable and innovative solutions for our customers, we'd love to meet you! Your new adventure: Develop, own, and execute the Marketplace and Ecosystem roadmap and strategy, ensuring alignment with company goals and vision by collaborating closely with leadership and cross-functional stakeholders Maintain a customer-obsessed mindset by continuously learning about user needs, empathising with and advocating for customers, mastering data usage, and staying updated on competitor landscapes Monitor product performance - Set and track product performance metrics to identify areas for improvement and make data-driven decisions Roadmap planning - Responsible for developing and owning the product roadmap, working closely with stakeholders to ensure alignment with the company's goals and vision Manage the product backlog - Ensure that it is prioritized effectively and that the team is working on the most valuable parts at any given time Work in a cross-functional team with product designers and engineers to deliver the best solutions for our customers in collaboration with technology partnership managers, marketplace integration managers, analysts, researchers, marketing and customer-facing teams Communicate with internal stakeholders such as product, strategic partnerships, sales, marketing, and customer support teams to ensure that everyone is aligned on the product vision, roadmap, priorities and outcomes Mentoring product managers, helping them to develop their skills and achieve their career goals Actively leading or contributing to the implementation of best practices in area of expertise in the product organisation Experiment, innovate and seek new ways to bring us closer to our goals Identifying and managing product risks such as technical dependencies, resource constraints, and market shifts, and work with the team to mitigate these risks Get to know, work with and learn from the best talents in the industry Does this sound like you? At least 5+ years of experience in product management Previous experience as developer, project or product manager with delivering 3rd party integrations or marketplaces of different apps/services Owned individual problem spaces which may be ill-defined, don't have product-market fit or span across the functions and teams Well versed with different methodologies of exploration, experimentation and delivery, considered expert in some product skills methodologies Led or contributed to the implementation of best practices in area of expertise in the product organisation Thrives on challenge, constantly seeking opportunities to push boundaries, disrupt conventions, and deliver exceptional results Strong inclination towards experimentation and innovation, leveraging lean principles to test hypotheses and iterate rapidly Experience with generative research (including interviews and data analysis) to discover new insights about existing customer needs, product usage and market trends in the area of ownership The ability to work with bigger problem spaces and break them down into smaller well-defined problems and actionable steps The ability to set reasonable, relevant and measurable goals Proven experience with effectively aligning and managing a roadmap, limiting the dependencies with other teams Great communication skills for effective collaboration, including active listening and providing relevant feedback Fluency in English Proficiency with data analysis tools such as Amplitude is a plus Why Pipedrive? People-first culture - Be part of a team that values authenticity, champions collaboration, and supports each other-no egos, just teamwork. Work alongside top talent from around the world in an inclusive space where different perspectives fuel our best ideas. Everyone is welcome Unlock potential - Push boundaries, take ownership, and experiment with the latest technologies as we enhance our AI First Vision. We empower bold ideas that drive real change We've got you - Your well-being matters. Enjoy flexible hours, wellness perks and SWAG. Think performance-based bonuses, 28 paid leave days, well-being days, compassionate leave, and even pawternal leave-because we take care of ourselves and our people Grow with us - Whether through mentorship, coaching, or internal mobility, we invest in helping you unlock your potential. Open, honest feedback and clear communication are at our core. We grow together through trust and accountability Packed with purpose - Help 100,000+ small and medium-sized businesses grow and succeed while doing meaningful, customer-driven work Pipedrive is an equal-opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity, or veteran status. Based on this role's access to certain data, Pipedrive will be conducting a pre-employment background investigation in conjunction with your application for employment with our company. Such data will be handled in accordance with Pipedrive's Privacy Policy for Recruitment. We're looking for an experienced Principal Product Manager, for the Marketplace and Ecosystem area, to accelerate delivery and amplify customer value in our Platform department. If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.
Associate/Associate Director MEP - (185243) At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Each role makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible in your community and around the world. We are seeking an Associate or Associate Director for the Hotel, Leisure & Entertainment market to join our London practice. As an Associate/Associate Director, you'll be part of a 100% employee-owned organization that supports your career growth and success. Primary Objective As an MEP Associate/Associate Director, you will foster client relationships, support annual planning, lead pursuits, and oversee project teams across various project types in the Hotel, Leisure & Entertainment Sector. Leading project marketing and securing project wins are key focus areas. A passion for client service and leveraging HDR's integrated offerings to provide exceptional value is essential. Responsibilities Develop and nurture strong client relationships from pre-positioning through project completion and beyond. Maintain an active presence in the market sector to drive growth and sales. Identify new opportunities and lead strategies for client and pursuit development. Collaborate on strategic planning within the region. Project responsibilities include: Support contract negotiations and awards. Serve as Project Director or Principal as appropriate. Lead multiple projects and multidisciplinary teams. Oversee client relations during project execution, ensuring quality, financial, and schedule performance. Maintain post-project client relations. Partner with production managers to strengthen core teams. Preferred Qualifications Bachelor's Degree in Mechanical, Electrical Engineering, Building Services, or related. At least 8 years of experience in a design consultancy within the Hotel, Leisure & Entertainment sector. Proven business development and relationship-building skills. Experience in staff development and team management. Active involvement in industry associations and market visibility. Strong collaboration skills with regional and sector leadership. Alignment with HDR values and a commitment to our employee-owned culture. Excellent communication skills. Required Qualifications Bachelor's degree in a related field. Minimum 7 years of relevant experience. At least 2 years of project management experience. Strong organizational, communication, and team interaction skills. Commitment to HDR's inclusive, employee-owned culture. Our Values and Culture HDR is our company. We build on each other's experiences to make great things possible daily, fostering a collaborative and trusting environment that connects us closer to our clients and communities. We are committed to creating an inclusive environment where everyone is welcomed, valued, and empowered to bring their authentic selves to work. Our Employee Network Groups support this mission and foster a sense of belonging. Additional Details Location: London, UK Schedule: Full-time Status: Regular Business Class: Marketing and Admin Job Posting Date: May 19, 2025 HDR is committed to employment equity and is an Affirmative Action and Equal Opportunity Employer. We consider all qualified applicants regardless of criminal history. Ready to learn more? Let's work together to make great things possible.
Jul 14, 2025
Full time
Associate/Associate Director MEP - (185243) At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Each role makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible in your community and around the world. We are seeking an Associate or Associate Director for the Hotel, Leisure & Entertainment market to join our London practice. As an Associate/Associate Director, you'll be part of a 100% employee-owned organization that supports your career growth and success. Primary Objective As an MEP Associate/Associate Director, you will foster client relationships, support annual planning, lead pursuits, and oversee project teams across various project types in the Hotel, Leisure & Entertainment Sector. Leading project marketing and securing project wins are key focus areas. A passion for client service and leveraging HDR's integrated offerings to provide exceptional value is essential. Responsibilities Develop and nurture strong client relationships from pre-positioning through project completion and beyond. Maintain an active presence in the market sector to drive growth and sales. Identify new opportunities and lead strategies for client and pursuit development. Collaborate on strategic planning within the region. Project responsibilities include: Support contract negotiations and awards. Serve as Project Director or Principal as appropriate. Lead multiple projects and multidisciplinary teams. Oversee client relations during project execution, ensuring quality, financial, and schedule performance. Maintain post-project client relations. Partner with production managers to strengthen core teams. Preferred Qualifications Bachelor's Degree in Mechanical, Electrical Engineering, Building Services, or related. At least 8 years of experience in a design consultancy within the Hotel, Leisure & Entertainment sector. Proven business development and relationship-building skills. Experience in staff development and team management. Active involvement in industry associations and market visibility. Strong collaboration skills with regional and sector leadership. Alignment with HDR values and a commitment to our employee-owned culture. Excellent communication skills. Required Qualifications Bachelor's degree in a related field. Minimum 7 years of relevant experience. At least 2 years of project management experience. Strong organizational, communication, and team interaction skills. Commitment to HDR's inclusive, employee-owned culture. Our Values and Culture HDR is our company. We build on each other's experiences to make great things possible daily, fostering a collaborative and trusting environment that connects us closer to our clients and communities. We are committed to creating an inclusive environment where everyone is welcomed, valued, and empowered to bring their authentic selves to work. Our Employee Network Groups support this mission and foster a sense of belonging. Additional Details Location: London, UK Schedule: Full-time Status: Regular Business Class: Marketing and Admin Job Posting Date: May 19, 2025 HDR is committed to employment equity and is an Affirmative Action and Equal Opportunity Employer. We consider all qualified applicants regardless of criminal history. Ready to learn more? Let's work together to make great things possible.
Technical Account Manager , ES - WWPS UK-PS Job ID: AWS EMEA SARL (Belgium Branch) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. AWS Enterprise Support, Technical Account Managers (TAM) support our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises. Key job responsibilities As a TAM working with Public Sector customers, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. Watch a short video about life as a Technical Account Manager here: The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS ? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment 3+ years experience in Informational Technology operations Internal enterprise or external customer-facing experience Fluency in English & Dutch / Flemish PREFERRED QUALIFICATIONS Experience with AWS services or other cloud offerings Experience in internal enterprise or external customer-facing environment as a technical lead Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 14, 2025
Full time
Technical Account Manager , ES - WWPS UK-PS Job ID: AWS EMEA SARL (Belgium Branch) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. AWS Enterprise Support, Technical Account Managers (TAM) support our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises. Key job responsibilities As a TAM working with Public Sector customers, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. Watch a short video about life as a Technical Account Manager here: The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS ? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment 3+ years experience in Informational Technology operations Internal enterprise or external customer-facing experience Fluency in English & Dutch / Flemish PREFERRED QUALIFICATIONS Experience with AWS services or other cloud offerings Experience in internal enterprise or external customer-facing environment as a technical lead Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Job ID: Amazon UK Services Ltd. Description: We believe that Amazon is the best place in the world to do indirect tax calculation and collection work. Amazon strives to be the Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. One by product of that mission entails becoming one of the world's largest collectors of online indirect taxes and fees - including US sales taxes, value-added taxes, and other global transaction taxes. The Tax Engine Team ensures that Amazon has the right technology and processes to not only calculate and collect those taxes accurately in a rapidly changing business and tax environment - but also support continued business growth and innovation by providing world-class services to millions of our customers and sellers all over the world. Amazon is looking for experienced product managers and/or tax professionals with an interest and aptitude for solving complex and impactful indirect tax collection challenges. As a Principal Product Manager you will help develop and evolve our indirect tax technology, processes, services, features, and operations. You will be expected to respond to new or changing tax legislative/compliance and business needs, and drive the end-to-end project lifecycle required to adapt or enhance our indirect tax collection capabilities to meet those needs. You will partner closely with cross functional teams across nearly all of Amazon to gather business and tax requirements, convert those requirements into product specifications, collaborate with software and business teams, and continue to engage through the entire lifecycle of our projects - from design-to-delivery. Day in the Life: Meeting with tax, business, and software teams to understand their objectives and identify the associated indirect tax calculation and collection implications. Identifying the required technical, process and operational changes to support those objectives. Developing product functional and user experience requirements, feature specifications, and standard operating procedures. Actively participating in projects throughout their lifecycle to ensure that the requirements are met - to include making tax rules configurations, specifying and reviewing test cases, troubleshooting issues, and ensuring alignment across teams. Understanding your customers (consumers, sellers, taxing authorities, and Amazon internal teams) to ensure that our product development consistently meets the objectives and experience expectations of our customers. Developing long term product strategies and associated product roadmaps - seeking consensus to prioritize those strategies, documenting trade-offs, and removing obstacles as necessary. Providing general indirect tax calculation and collection super subject matter expertise to internal and external parties - including legal, customer service, public policy, media relations, business development, tax software vendors and service providers, taxing authorities and other governmental entities, and industry and tax groups. BASIC QUALIFICATIONS - 10+ years of product or program management, product marketing, business development or technology experience - 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience - Bachelor's degree - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - VAT knowledge PREFERRED QUALIFICATIONS - Experience owning technology products Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 11, 2025
Full time
Job ID: Amazon UK Services Ltd. Description: We believe that Amazon is the best place in the world to do indirect tax calculation and collection work. Amazon strives to be the Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. One by product of that mission entails becoming one of the world's largest collectors of online indirect taxes and fees - including US sales taxes, value-added taxes, and other global transaction taxes. The Tax Engine Team ensures that Amazon has the right technology and processes to not only calculate and collect those taxes accurately in a rapidly changing business and tax environment - but also support continued business growth and innovation by providing world-class services to millions of our customers and sellers all over the world. Amazon is looking for experienced product managers and/or tax professionals with an interest and aptitude for solving complex and impactful indirect tax collection challenges. As a Principal Product Manager you will help develop and evolve our indirect tax technology, processes, services, features, and operations. You will be expected to respond to new or changing tax legislative/compliance and business needs, and drive the end-to-end project lifecycle required to adapt or enhance our indirect tax collection capabilities to meet those needs. You will partner closely with cross functional teams across nearly all of Amazon to gather business and tax requirements, convert those requirements into product specifications, collaborate with software and business teams, and continue to engage through the entire lifecycle of our projects - from design-to-delivery. Day in the Life: Meeting with tax, business, and software teams to understand their objectives and identify the associated indirect tax calculation and collection implications. Identifying the required technical, process and operational changes to support those objectives. Developing product functional and user experience requirements, feature specifications, and standard operating procedures. Actively participating in projects throughout their lifecycle to ensure that the requirements are met - to include making tax rules configurations, specifying and reviewing test cases, troubleshooting issues, and ensuring alignment across teams. Understanding your customers (consumers, sellers, taxing authorities, and Amazon internal teams) to ensure that our product development consistently meets the objectives and experience expectations of our customers. Developing long term product strategies and associated product roadmaps - seeking consensus to prioritize those strategies, documenting trade-offs, and removing obstacles as necessary. Providing general indirect tax calculation and collection super subject matter expertise to internal and external parties - including legal, customer service, public policy, media relations, business development, tax software vendors and service providers, taxing authorities and other governmental entities, and industry and tax groups. BASIC QUALIFICATIONS - 10+ years of product or program management, product marketing, business development or technology experience - 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience - Bachelor's degree - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - VAT knowledge PREFERRED QUALIFICATIONS - Experience owning technology products Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Technical Account Manager , ES - WWPS UK-PS Job ID: AWS EMEA SARL (Belgium Branch) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. AWS Enterprise Support, Technical Account Managers (TAM) support our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises. Key job responsibilities As a TAM working with Public Sector customers, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. Watch a short video about life as a Technical Account Manager here: The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS ? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment 3+ years experience in Informational Technology operations Internal enterprise or external customer-facing experience Fluency in English & Dutch / Flemish PREFERRED QUALIFICATIONS Experience with AWS services or other cloud offerings Experience in internal enterprise or external customer-facing environment as a technical lead Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 10, 2025
Full time
Technical Account Manager , ES - WWPS UK-PS Job ID: AWS EMEA SARL (Belgium Branch) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. AWS Enterprise Support, Technical Account Managers (TAM) support our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises. Key job responsibilities As a TAM working with Public Sector customers, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. Watch a short video about life as a Technical Account Manager here: The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS ? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment 3+ years experience in Informational Technology operations Internal enterprise or external customer-facing experience Fluency in English & Dutch / Flemish PREFERRED QUALIFICATIONS Experience with AWS services or other cloud offerings Experience in internal enterprise or external customer-facing environment as a technical lead Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Cloud Operations Architect, Enterprise Support EMEA South Job ID: AWS EMEA SARL (Spain Branch) Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? Cloud Operations Architects (COA) drive our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to large enterprises in commercial and public sector. The Role As a COA, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The COA is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. Key job responsibilities You'll advise on solutions, provide technical guidance and advocate for the customer: Ensure AWS environments remain operationally healthy whilst reducing cost and complexity. Develop trusting relationships with customers, understanding their business needs and technical challenges Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management Consult with a range of partners from developers through to C-suite executives Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning Solve a variety of problems across different customers as they migrate their workloads to the cloud A day in the life See what the team say about similar roles: About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment - Experience in technical engineering - Bachelor's degree PREFERRED QUALIFICATIONS - Experience with AWS services or other cloud offerings - Experience in internal enterprise or external customer-facing environment as a technical lead Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 10, 2025
Full time
Cloud Operations Architect, Enterprise Support EMEA South Job ID: AWS EMEA SARL (Spain Branch) Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? Cloud Operations Architects (COA) drive our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to large enterprises in commercial and public sector. The Role As a COA, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The COA is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. Key job responsibilities You'll advise on solutions, provide technical guidance and advocate for the customer: Ensure AWS environments remain operationally healthy whilst reducing cost and complexity. Develop trusting relationships with customers, understanding their business needs and technical challenges Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management Consult with a range of partners from developers through to C-suite executives Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning Solve a variety of problems across different customers as they migrate their workloads to the cloud A day in the life See what the team say about similar roles: About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment - Experience in technical engineering - Bachelor's degree PREFERRED QUALIFICATIONS - Experience with AWS services or other cloud offerings - Experience in internal enterprise or external customer-facing environment as a technical lead Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Press Tab to Move to Skip to Content Link BBC Studios is a world-renowned content studio and channels & streaming business, powered by British creativity, with a reach that touches audiences in every corner of the globe. We work with outstanding creative talent who are responsible for platform-defining shows from Strictly Come Dancing to Eastenders, Prehistoric Planet to Planet Earth III. The range and quality of our content is unsurpassed, creating critical and commercial successes and global phenomena. From BAFTAs to RTS Awards, BBC Studios is Britain's most awarded production company and the only producer with three of the top ten shows on IMDB; we're the home of the widest-read English language news website in the world; and the UK's largest distributor of British content. ABOUT DIVISION This position supports the EMEA Advertising Sales Team, which is tasked with generating ad revenue across the Europe, Middle East & Africa Region. The team collaborates closely with clients & media agencies to sell integrated advertising proposals across the BBC portfolio, including TV, digital, audio, and branded content. THE ROLE The Senior Manager Advertising Sales is responsible for delivering profitable sales revenues from their multi-region territory on BBC World News, World Service and TG/GF. The post holder develops strategies and partnerships to grow existing markets, develop new markets, revenue streams and channels to create further opportunities for BBC Advertising. Additionally, the role is responsible for the strategic development of the Luxury and Finance categories across both EMEA regions. The Senior Manager owns the creation and implementation of the strategic and operational sales plans for Middle East & Africa Region and makes decisions on resource allocation, marketing spend/targeting, resource allocation and focus areas for the business. They have direct responsibility for resolving operational issues in their territory. Additionally, they analyse the business across the territory to identify strategic growth opportunities and makes investment cases to the Head of Ad Sales to procure resources, develop new partnerships and drive the business forward. Key responsibilities and accountabilities Manage, within a designated terrority, the sales business to deliver Key Performance Indicators for internal clients and provide regular progress reports. With the Head of Ad Sales, create a strategyto ensure the operational sales plan for the territory is implemented to deliver targeted revenue is in line with BBC WW strategy. Manage and fulfill the sales targets for BBC News and within a defined territory. Develop partnerships across the territory and determine the engagement and development strategy for new and existing agencies. Main point of contact for BBCA Leadership, GNL commercial team and WW EMEA management team and category champion for internal discussions/workstreams for product opportunities within these categories. Lead a project team/workstream to identify new and innovative solutions to achieve revenue from BBC WW brands and assets which meet market demands. Identify business growth opportunities and provide business intelligence to the Head of Ad Sales - International Sales in support of plans for increased market share, coverage and penetration. Identify trade forums, marketing events, category specialised web and event discussions where BBCA or individual brands can participate/provide thought leadership. Develop and deliver compelling pitches and proposals to secure sales. With Client Solutions and Branded Content Partnerships team, engage and activate discussion/ dialogue for investment in content, audiences and events specific to the category to achieve Ad sales opportunity for local, regional and global revenue. Represent BBCA on leadership forums and knowledge-based events where the BBC has category focus. Develop effective relationships with senior executives/Government ministers in key accounts to secure future business and establish the BBC at the centre of their advertising plans. Optimise the deployment of the Marketing budget for events, corporate hospitality, etc, and create opportunities to promote the BBC as advertising partner of choice. Analyse the blend of in-house and third-party (in-country Reps) sales talent to achieve the best market representation and coverage. WHAT DOES IT TAKE? Key Criteria Substantial experience in a senior management role - preferably managing managers. Significant media sector experience across multiple channels. Demonstrable record of leading and operating effectively in a global team. Remote management of sales teams based outside the UK. Record of managing through significant growth/change. Fluency spoken and written English essential - additional languages an advantage. Extensive experience in a senior management role Comprehensive understanding of territory and markets - cultural, political and business practices. Influencing and networking. Internal client management. Commercial acumen and strategic thinking. Complex project management and problem solving skills. Interpersonal, communication (written and spoken) and presentation skills. Media industry and platforms - knowledge of the full spectrum of trends in the media and buying across all sectors and categories. Consultative selling techniques. PACKAGE DESCRIPTION Job Reference: 22712 Band: E Contract type: Permanent role Location: Office Base is Dubai NEXT STEPS We appreciate your interest in this position and understand how important this opportunity is to you. Due to the high volume of interest we may need to close the application period earlier than anticipated. This step is necessary to ensure we can provide a high level of attention and service to all applicants. Thank you for your understanding. We are proud to share that we are a Level 2 Disability Confident Employer and if you require any reasonable adjustments in order to apply please contact us on Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. Redeployment The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. Information at a Glance This is your BBC At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain. Find out more about BBC Studios Life at BBC Studios • A flexible 35-hour working week with 26 days annual leave (plus bank holidays) and the option to buy an extra five days. • Defined pension (up to 10% employer contributions). • Caring and parenting support, 24/7 remote GP access, life assurance and accident benefit. • BBC Studios is a world leader in operating sustainably both on and off screen. Find out more about BBC Group's science-based Net Zero targets here . • Career development in a values-led purpose-driven culture. Benefits may vary if you are joining on an FTC basis. Learn more about life at the BBC and our values in our candidate pack. Candidate pack You belong We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential. We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. Find out more about diversity, inclusion and belonging in our strategy below. Diversity, inclusion & belonging strategy Disability confident We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss: BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: , registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA. Provider Description Enabled SAP as service provider "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data centre . click apply for full job details
Jul 10, 2025
Full time
Press Tab to Move to Skip to Content Link BBC Studios is a world-renowned content studio and channels & streaming business, powered by British creativity, with a reach that touches audiences in every corner of the globe. We work with outstanding creative talent who are responsible for platform-defining shows from Strictly Come Dancing to Eastenders, Prehistoric Planet to Planet Earth III. The range and quality of our content is unsurpassed, creating critical and commercial successes and global phenomena. From BAFTAs to RTS Awards, BBC Studios is Britain's most awarded production company and the only producer with three of the top ten shows on IMDB; we're the home of the widest-read English language news website in the world; and the UK's largest distributor of British content. ABOUT DIVISION This position supports the EMEA Advertising Sales Team, which is tasked with generating ad revenue across the Europe, Middle East & Africa Region. The team collaborates closely with clients & media agencies to sell integrated advertising proposals across the BBC portfolio, including TV, digital, audio, and branded content. THE ROLE The Senior Manager Advertising Sales is responsible for delivering profitable sales revenues from their multi-region territory on BBC World News, World Service and TG/GF. The post holder develops strategies and partnerships to grow existing markets, develop new markets, revenue streams and channels to create further opportunities for BBC Advertising. Additionally, the role is responsible for the strategic development of the Luxury and Finance categories across both EMEA regions. The Senior Manager owns the creation and implementation of the strategic and operational sales plans for Middle East & Africa Region and makes decisions on resource allocation, marketing spend/targeting, resource allocation and focus areas for the business. They have direct responsibility for resolving operational issues in their territory. Additionally, they analyse the business across the territory to identify strategic growth opportunities and makes investment cases to the Head of Ad Sales to procure resources, develop new partnerships and drive the business forward. Key responsibilities and accountabilities Manage, within a designated terrority, the sales business to deliver Key Performance Indicators for internal clients and provide regular progress reports. With the Head of Ad Sales, create a strategyto ensure the operational sales plan for the territory is implemented to deliver targeted revenue is in line with BBC WW strategy. Manage and fulfill the sales targets for BBC News and within a defined territory. Develop partnerships across the territory and determine the engagement and development strategy for new and existing agencies. Main point of contact for BBCA Leadership, GNL commercial team and WW EMEA management team and category champion for internal discussions/workstreams for product opportunities within these categories. Lead a project team/workstream to identify new and innovative solutions to achieve revenue from BBC WW brands and assets which meet market demands. Identify business growth opportunities and provide business intelligence to the Head of Ad Sales - International Sales in support of plans for increased market share, coverage and penetration. Identify trade forums, marketing events, category specialised web and event discussions where BBCA or individual brands can participate/provide thought leadership. Develop and deliver compelling pitches and proposals to secure sales. With Client Solutions and Branded Content Partnerships team, engage and activate discussion/ dialogue for investment in content, audiences and events specific to the category to achieve Ad sales opportunity for local, regional and global revenue. Represent BBCA on leadership forums and knowledge-based events where the BBC has category focus. Develop effective relationships with senior executives/Government ministers in key accounts to secure future business and establish the BBC at the centre of their advertising plans. Optimise the deployment of the Marketing budget for events, corporate hospitality, etc, and create opportunities to promote the BBC as advertising partner of choice. Analyse the blend of in-house and third-party (in-country Reps) sales talent to achieve the best market representation and coverage. WHAT DOES IT TAKE? Key Criteria Substantial experience in a senior management role - preferably managing managers. Significant media sector experience across multiple channels. Demonstrable record of leading and operating effectively in a global team. Remote management of sales teams based outside the UK. Record of managing through significant growth/change. Fluency spoken and written English essential - additional languages an advantage. Extensive experience in a senior management role Comprehensive understanding of territory and markets - cultural, political and business practices. Influencing and networking. Internal client management. Commercial acumen and strategic thinking. Complex project management and problem solving skills. Interpersonal, communication (written and spoken) and presentation skills. Media industry and platforms - knowledge of the full spectrum of trends in the media and buying across all sectors and categories. Consultative selling techniques. PACKAGE DESCRIPTION Job Reference: 22712 Band: E Contract type: Permanent role Location: Office Base is Dubai NEXT STEPS We appreciate your interest in this position and understand how important this opportunity is to you. Due to the high volume of interest we may need to close the application period earlier than anticipated. This step is necessary to ensure we can provide a high level of attention and service to all applicants. Thank you for your understanding. We are proud to share that we are a Level 2 Disability Confident Employer and if you require any reasonable adjustments in order to apply please contact us on Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. Redeployment The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. Information at a Glance This is your BBC At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain. Find out more about BBC Studios Life at BBC Studios • A flexible 35-hour working week with 26 days annual leave (plus bank holidays) and the option to buy an extra five days. • Defined pension (up to 10% employer contributions). • Caring and parenting support, 24/7 remote GP access, life assurance and accident benefit. • BBC Studios is a world leader in operating sustainably both on and off screen. Find out more about BBC Group's science-based Net Zero targets here . • Career development in a values-led purpose-driven culture. Benefits may vary if you are joining on an FTC basis. Learn more about life at the BBC and our values in our candidate pack. Candidate pack You belong We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential. We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. Find out more about diversity, inclusion and belonging in our strategy below. Diversity, inclusion & belonging strategy Disability confident We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss: BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: , registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA. Provider Description Enabled SAP as service provider "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data centre . click apply for full job details
