Product Specialist - eLearning / AI - Birmingham & Remote

Product Specialist - eLearning / AI - Birmingham & Remote

Hybrid working - this role requires 2-3 days per week in Central Birmingham OR Leeds.

Salary: 40,000 per annum

We are looking for a Product Specialist to join our customers growing team in Birmingham City Centre. In this role, you'll play a key part in driving the adoption of our technology solutions and improving the customer experience. You'll use your product expertise to reduce barriers to legal knowledge through tools such as e-learning platforms, mobile apps, workflow and decision tree solutions, and AI chatbots. The ideal candidate will have a strong understanding of how technology can solve real-world problems, along with a proactive, customer-focused mindset and excellent communication skills.

This is a fantastic opportunity for a creative person as our customer values diversity of ideas, skills and mindsets. It is a fast paced environment with a focus on developing outward-facing technology solutions and enhancing our innovation offering.

Key Skills & Responsibilities:

• Previous experience as a Product Specialist - in a client facing environment
• Excellent stakeholder communication and management skills - ability to take changing requirements from the business and build public and internal apps working closely with in house and external development team
• Work closely with Product Owner and wider team
• Have an interest in emerging technology, particularly AI features and Chatbots
• Ability to work across various projects as well as BAU
• Strong technical and analytical skills, with the ability to define and deliver high-quality solutions across a complex tech stack.
• Deep understanding of product functionality from both business and technical perspectives to support adoption and continuous improvement.
• Experience with tools and platforms related to reporting, app development, and digital learning solutions is highly desirable

Hybrid working - this role requires 2-3 days per week in Central Birmingham OR Leeds.

Salary: 40,000 per annum

Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration.

Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers!

Crimson is acting as an employment agency regarding this vacancy